User`s guide | Bissell 18M9 Vacuum Cleaner User Manual

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USER'S GUIDE
58F8, 18M9, 84G9, 26T5 SERIES
2
Thank You
3
Safety Instructions
4
Product View
5
Assembly
6-8
8-11
Operations
Maintenance and care
12
Troubleshooting
13
Replacement Parts
14
Accessories
15
Warranty
16
Consumer Services
®
Thanks for buying a BISSELL vacuum
We’re glad you purchased a BISSELL vacuum. Everything we know
about floor care went into the design and construction of this complete, high-tech home cleaning system.
Your BISSELL vacuum is well made, and we back it with a limited three
year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and service of
high quality homecare products like your BISSELL vacuum.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman, President & CEO
2
www.bissell.com800.237.7691
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should be
observed, including the following:
Read all instructions
before using your
upright VACUUM.
Always connect to a polarized outlet (left slot is
wider than right). Unplug from outlet when not
in use and before conducting maintenance.
■ Turn off all controls before plugging or
unplugging vacuum cleaner.
■ Use extra care when cleaning stairs.
■ Do not pick up flammable materials
■
■
WARNING:
To
reduce the risk of fire, electric shock, or injury:
■ Do not modify the polarized plug to fit a
non-polarized outlet or extension cord.
■ Do not leave vacuum cleaner unattended
when it is plugged in.
■ Unplug from outlet when not in use and
before servicing.
■ Unplug before attaching the TurboBrush.
■ Do not use outdoors or on wet surfaces.
■ Do not allow children to operate vacuum
cleaner or use as a toy.
■ Close attention is necessary when used
by or near children.
■ Do not use for any purpose other than
described in this user’s guide.
■ Use only manufacturer’s recommended
attachments.
■ Do not use with damaged cord or plug.
■ If appliance is not working as it should,
has been dropped, damaged, left outdoors, or dropped
into water, have it repaired at an authorized service center.
■ Do not pull or carry by cord, use cord as
a handle, close a door on cord, or pull
cord around sharp edges or corners. Do
not run appliance over cord. Keep cord
away from heated surfaces.
■ Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
■ Do not handle vacuum cleaner or plug
with wet hands.
■ Do not put any object into openings. Do
not use with any opening blocked; keep
openings free of dust, lint, hair, and anything that may reduce air flow.
■ Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
■
■
■
■
■
■
■
(lighter fluid, gasoline, kerosene, etc.) or
use in the presence of explosive liquids
or vapors.
Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, etc.).
Do not use vacuum cleaner in an
enclosed space filled with vapors given
off by oil base paint, paint thinner, some
moth proofing substances, flammable
dust, or other explosive or toxic vapors.
Do not pick up hard or sharp objects
such as glass, nails, screws, coins, etc.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or
hot ashes.
Do not use without filters in place.
Use only on dry, indoor surfaces.
Keep appliance on a level surface.
Do not carry the vacuum cleaner while it
is running.
Hold plug when rewinding onto cord
reel. Do not allow plug to whip when
rewinding.
SAVE THESE
INSTRUCTIONS
FOR FUTURE USE
THIS APPLIANCE
HAS A
POLARIZED PLUG
To reduce the risk of electric shock, this
appliance has a polarized plug (one
blade is wider than the other). This plug
will fit in a polarized outlet only one way.
If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician to install a
proper outlet. Do not change the plug in
any way.
This model is for household use only.
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3
Product view
Handle
Stretch Hose
TurboBrush®
Tool
Hose Clip
Clean Carpet
Sensor (select
models only)
Clean Filter
Indicator (select
models only)
Carrying
Handle
Crevice Tool
Extension
Wand
Quick
Reach®
Handle
Combination
Dusting Brush/
Upholstery Tool
Easy Empty™
Dirt Container
HEPA Media
Filter*
Filter Cup
Washable
Filter
Lock ’n
Seal™ Lever
Headlight
Automatic
Cord Rewind
Handle Release
Pedal
Hose
Wand
Hose
Wand
Base
Foot
Hose
Furniture Protection
Guard
Powerfoot
caution:
Do not plug in your vacuum
cleaner until you are familiar
with all instructions and
operating procedures.
Height
Adjustment
Knob
Warning:
Plastic film can be dangerous.
To avoid danger of suffocation,
keep away from babies and
children.
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency Particulate
Air (HEPA) filter specification (EN 1822-1:2009).
4
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Assembly
You need: Philips head screwdriver.
2.
Attach handle to vacuum
1. Locate the vacuum handle and remove
the screw packet taped to the base of the
handle.
2. Stand the vacuum upright and slide the
base of the handle firmly into the grooves
at the top of the vacuum body.
4.
3. Check to be sure the handle is fitted to the
vacuum body. If there is a gap in front,
continue to push firmly until the handle is
flush.
4. Insert the screw provided from the screw
packet into the existing hole. Tighten
securely with a screwdriver.
Attach vacuum hose and tools
1. Line up tabs on the base of the Twist ‘n
Snap hose with the corresponding notches
on the hose collar. Turn the hose to the
right to lock into place.
1.
2. Grasp the Quick Reach Handle and slide
the end of the hose into the hose wand
base. Snap the hose into the upper hose
clip on handle.
4.
3. Slide the extension wand and crevice tool
together into storage clip.
2.
4. Snap the combination tool into the storage
clip.
5. Attach the TurboBrush tool by lining up
with base of holder in handle and push
back to snap into place.
3.
5.
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5
Operations
Automatic Cord Rewind
1. Gently pull out power cord and stop
when yellow line is visible. Do not pull
power cord beyond the red line. Plug
cord into electrical outlet.
2. To return cord, turn vacuum power switch
OFF, and remove plug from outlet. Hold
plug and press automatic cord button to
wind cord into reel. Do not allow plug to
whip when rewinding.
Power Switch
The power switch is located just below the
handle on the side of the vacuum.
I -ONO- OFF
Handle position
Press the handle release pedal with
foot to place vacuum into cleaning
positions.
1. Upright: For storage, transporting, and above
floor cleaning with tools.
•Transport in upright position by tilting vacuum
on rear wheels and push forward or use
carrying handle on back of handle base.
2. Normal cleaning: Press handle release
pedal once for most household floor cleaning.
3. Low cleaning: From normal cleaning
position, press handle release pedal once for
cleaning under low furniture.
Height Adjustments
Turn dial on powerfoot to adjust to one
of 5 height adjustments. If dial is difficult to turn, tilt the cleaner back slightly
to take the weight off the foot while
turning.
Lowest Setting: For low pile carpet and
barefloors.
Medium Setting: For medium pile carpet.
Highest Setting: For high pile and most
shag carpet. Adjust to high
setting if difficult to push.
6
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Operations
Clean Carpet Sensor (select models only)
Clean carpet sensor detects dirt and
debris being picked up while vacuum is
in use.
Clean Carpet Sensor
Red Light: Vacuum picking up dirt.
Alternate to Green and Red:
Slightly soiled area.
Green Light: Vacuum detects clean area.
Clean Filter Indicator (select models only)
The indicator tells you when the air
flow in your vacuum is reduced due to
dirty filters or a clog in the hose. The
indicator will remain green until the air
flow is reduced – and then will change
to red. When fully red, the airflow is
greatly reduced or clogged by a dirty
filter; follow instructions on pages 8 & 9
to clean/replace your filters.
Tools
Attach desired tool to hose for above
floor cleaning surfaces or hard to reach
areas.
1. Remove Hose: with vacuum in upright
position, grasp the Quick Reach Handle
to separate hose from hose base.
2. Attach tools by firmly pushing onto
vacuum hose or extension wand.
A.Combination dusting brush/
upholstery tool:
Rotate for desired use. Use brush side to
dust, blinds, books, lamps, shelves, and
baseboards. Use upholstery side to for
furniture, drapes, and fabrics.
B.Crevice Tool: Use in tight narrow
spaces.
C.Extension Wand: Use with desired
attachment for longer reach.
D.TurboBrush® Tool: Use rotation
brush action for small flat areas such
as stairs and cushions. Press gently
down and pull towards you in raking
motion; too much pressure will cause
brush to stop rotating.
Clean Filter Indicator
NOTICE:
The floor brush will
continue to rotate
while you use your
vacuum for above
floor cleaning. To
prevent carpet damage, do not lean on
the vacuum or let the
powerfoot tilt forward.
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7
Operations
Empty Dirt Container
Empty when dirt reaches the “Full”
line on the container.
1. Turn power OFF. Unplug power cord
from electrical outlet.
2. Slide Lock ‘n Seal lever to “Unlock” position.
Full Line
Unlock Position
3. Grasp dirt cup handle portion and pull straight
out to remove from vacuum and empty.
Lock Position
3.
4. Place dirt container back in the vacuum
and slide lever to lock position.
NOTE: The dirt container may be
washed in warm water with mild
detergent. Make sure it is completely dry before replacing.
Maintenance and care
Cleaning the inner & outer circular filter
1. Turn power OFF. Unplug vacuum cord
from electrical outlet.
2. Remove dirt container. Grasp the filter
located at the bottom of the dirt container, lift and pull straight out.
DO NOT PULL CIRCULAR FOAM
FILTER OUT OF THE FILTER CUP
WHILE IT IS STILL IN THE VACUUM.
2.
3. Grasp the plastic tab on the top of the circular foam filters; twist to unlock and pull out.
3.
8
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Maintenance and care
Cleaning the inner & outer circular filter continued
4. Separate the outer foam filter and inner
pleated circular filter. Wash each individually
by hand in warm water. Mild detergent may
be used if desired. Rinse well; let filters completely air dry before replacing in filter cup.
5. Wash filter cup in warm water with mild
detergent. Completely air dry before
reassembling with filters.
DO NOT PUT IN DISHWASHER.
6. The upper tank and louvers can be
wiped clean with a damp cloth. Reach
underneath the upper tank and turn the
rim of the louvers to the left to unlock. Pull
straight down and remove. Make sure all
parts are completely dry before replacing.
6.
7. To replace louvers, position top of louvers
inside clear center cavity and turn toward
the right to lock tabs into place.
Cleaning the pre-motor filter
The pre-motor filter protects the motor
from debris.
1. Turn power OFF. Unplug vacuum cord Pre-Motor
from electrical outlet.
Filter
2. The pre-motor filter is located underneath the filter cup in the round center
portion of the Lock ‘n Seal lever.
3. Remove the small round filter and any
debris on top of it. Rinse under warm
water; air dry completely before replacing.
Replacing the post-motor filter
The post-motor filter assists in the filtration process to return clean air to
the room.
1. Turn power OFF. Unplug vacuum cord
from electrical outlet.
Open
Door
Remove
Filter
2. Locate filter behind door on side of vacuum. Remove and replace when filter
becomes dirty. The white, pleated filter
is NOT washable.
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9
Maintenance and care
Checking rotating floor brush and drive belt
Check your vacuum’s rotating floor
brush and drive belt regularly for
wear or damage.
1. Turn power OFF. Unplug vacuum cord from
electrical outlet.
3.
2. Place handle in low position and turn vacuum over so bottom side is facing up.
3. Using a screwdriver, remove the five screws
and lift brush cover off.
Brush Cover
4.
4. Grasp rotating floor brush at both ends
and lift.
Motor
Pulley
5. Clean strings, hair and other debris from
rotating floor brush, motor pulley and drive
belt areas.
6. Check drive belt for wear, cuts or stressed
areas.
7.
7. Check air passageway for obstructions.
Remove debris from this area.
Replace drive belt
1. Turn power OFF. Unplug vacuum cord
from electrical outlet.
2. With rotating brush removed (steps 1-4
of ckecking rotating floor brush and
drive belt), grasp old drive belt and
remove from motor pulley. Discard old
drive belt.
Air Passageway
3 &4.
Motor
Pulley
3. Place new drive belt over motor pulley
and stretch other end over rotating floor
brush in the space between the bristles.
4. Place ends of rotating floor brush down
into slots.
5. Turn rotating floor brush by hand in the
direction of the motor pulley. If properly
installed, drive belt will center itself on
rotating brush.
6.
6. Reposition brush cover and fasten 5
screws back into place.
Brush Cover
10
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Maintenance and care
Clearing a clog
Low suction or poor pickup may be
due to a clog in the vacuum. If you
notice a change in the sound of the
vacuum motor, check for clogs.
1. Turn power OFF. Unplug vacuum cord
from electrical outlet.
3.
Suction inlet
2. Empty dirt container.
3. Check upper tank and suction inlet for clogs.
4. Grasp Quick Reach Handle and remove
hose wand from base to check for clogs
in the base, the wand, and the hose.
5. Remove the screw attaching the hose
wand base to the vacuum. Straighten the
hose wand base and unclog with long,
narrow object such as broom stick.
5.
6. If the clog persists, follow steps for checking
rotating floor brush on page 10 and inspect
the air passageway for obstructions.
Remove
Screw
Replace headlight
1. Turn power OFF. Unplug vacuum from
electrical outlet.
2. Using a flat screwdriver or coin, insert into
the slot on the right of the lens and gently
push inner latch to the left to remove the lens.
3.
2.
3. Pull old bulb straight out of socket. Push new
bulb straight into socket until locked into
place.
4. Reposition lens by inserting the tab on
the left side and then pushing the right
side back into place.
TurboBrush Tool maintenance
1. Turn power OFF. Unplug vacuum cord
from electrical outlet.
2.
2. Turn tool so bottom side faces up and
remove the two screws.
3. Remove the faceplate and clear any
obstructions
4.
4. Remove the brush from the drive belt to
clean debris.
5. Reposition the drive belt on the brush,
and place ends of brush in slots on the
side. Reposition faceplate and
secure with two screws.
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11
Troubleshooting
Vacuum cleaner won't turn on
Possible causes
Remedies
1. Power cord not plugged in
1. Check electrical plug
2. Blown fuse/tripped breaker
2. Check/replace fuse or reset breaker
3. Damaged cord
3. Refer to a BISSELL authorized service center for repair or
replacement
Vacuum cleaner won't pick up
Possible causes
1. Incorrect height adjustment
Remedies
1. Adjust powerfoot to correct height setting
2. Hose not attached to suction opening 2. Grasp quick reach handle and firmly push hose wand onto
the suction opening
3. Crack or hole in hose
3. Check hose and replace if needed
4. Broken or worn drive belt
4. Replace drive belt, see page 10
5. Rotating floor brush bristles worn
5. Replace brush
6. Rotating floor brush jammed
6. Remove brush and clean debris from brush ends
7. Clog in vacuum
7. Follow instructions on page 11 for clearing clogs
8. Dirt container full
8. Empty dirt container
9. Dirt container or upper tank not installed properly
9. Position correctly and lock in place
10. Filters are dirty
10.Check and clean pre-motor and post-motor
filters, see pages 8 & 9
Tools won't pick up
Possible causes
Remedies
1. Crack or hole in hose
1. Check hose and replace if needed
2. Clog in vacuum
2. Follow instructions on page 11 for clearing clogs
3. Dirt container full
3. Empty dirt container
4. Dirt container or upper tank not installed properly
4. Position correctly and lock in place
5. Filters are dirty
5. Check and clean pre-motor and
post-motor filters
Visible dirt escaping from cleaner
Possible causes
Remedies
1. Dirt container full
1. Empty dirt container
2. Filters missing or installed incorrectly
2. Check pre-motor and post-motor filters for correct installation
Cord will not retract
Possible causes
1. Knotted or twisted
Remedies
1. Follow instructions on page 6
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
12
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
www.bissell.com800.237.7691
Replacement parts
Item
Part No.
1
2
3
4
5
6
7
8
9
10
32074
203-1297
203-2450
203-2468
203-2449
32R9 73K1 69B1
32076
203-1215
1
2
3/4
8
9
10
Part Name
Style 9 Drive Belt (2-Pack)
Standard Headlight Bulb
Hose Assembly (84G9/18M9/26T5 series)
Hose Assembly (58F8 series)
Brush Dowel (15")
Style 16 Inner and Outer Circular Pre-Motor Filter Set
Style 16 Inner Circular Pre-Motor Filter
Style 16 Outer Circular Pre-Motor Filter
Style 7/9/16 Post-Motor Filter
Style 7/9/16 Pre-Motor Filter
5
6
7
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13
Accessories
These items are available for purchase as accessories for your BISSELL
vacuum: To purchase call 1-800-237-7691 or visit www.bissell.com.
Item
1
2
3
4
1
14
Part No.
Part Name
203-2447
203-1063
203-1099
203-1084
TurboBrush Tool
Crevice Tool
Combination Dusting/Upholstery Brush
Extension Wand
2
3
4
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Warranty
This warranty gives you specific legal rights, and you may also have other rights which may
vary from state to state. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail,
telephone, or regular mail as described below.
Limited Three Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product
BISSELL Homecare, Inc. will repair or replace (with new or remanufactured components or
products), at BISSELL’s option, free of charge from the date of purchase by the original
purchaser, for three years any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any
other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your
area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE three YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an implied warranty last so the above limitation
may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of purchase
in the event of a warranty claim.
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15
Don't forget to register your product!
Registering is quick, easy and offers you benefits over the lifetime of your product.
You’ll receive:
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Supplying your information now saves you time should you need to contact us with
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Special Promotions
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Visit www.bissell.com/registration now!
BISSELL consumer services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 10 p.m. ET
Saturday 9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It
provides proof of purchase date in the event of a
warranty claim. See Warranty on page 15 for details.
16
©2011 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in Korea
Part Number 110-4342
Rev 3/11
Visit our website at:
www.bissell.com
www.bissell.com800.237.7691
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