Bissell 18Z6 Vacuum Cleaner User Manual

USER’S GUIDE
89Q9/18Z6 SERIES
3
Safety Instructions
4
Product View
5-6
Assembly
6-9
Operations
10-15
Maintenance and Care
16-17
Troubleshooting
18
Consumer Services
18
Additional Accessories
19
Replacement Parts
20
Warranty
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Thank you for buying a BISSELL Multi Cyclonic vacuum
We’re glad you purchased a BISSELL vacuum. Everything we know about floor
care went into the design and construction of this complete, high-tech home
cleaning system. By purchasing this product you are helping BISSELL with our
commitment to reducing our impact on the environment through an expanding
range of sustainable design efforts.
Your carpet cleaner is well made, and we back it with a limited three-year warranty.
We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a
global leader in the design, manufacture, and service of high quality homecare
products like your carpet cleaner.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic
precautions should be observed, including
the following:
Read all instructions
before using your
upright VACUUM.
Always connect to a polarized outlet (left slot is wider
than right). Unplug from outlet when not in use and
before conducting maintenance.
WARNING: To reduce the
risk of fire, electric shock,
or injury:
■ Do not modify the polarized plug to fit a
non-polarized outlet or extension cord.
■ Do not leave vacuum cleaner unattended
when it is plugged in.
■ Unplug from outlet when not in use and
before servicing.
■ Do not use outdoors or on wet surfaces.
■ Do not allow children to operate vacuum
cleaner or use as a toy.
■ Close attention is necessary when used by or near
children.
■ Do not use for any purpose other than described in
this User’s Guide.
■ Use only manufacturer’s recommended
attachments.
■ Do not use with damaged cord or plug.
■ If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized
service center.
■ Do not pull or carry by cord, use cord as a handle,
close a door on cord, or pull cord around sharp
edges or corners. Do not run appliance over cord.
Keep cord away from heated surfaces.
■ Do not unplug by pulling on cord. To unplug, grasp
the plug, not the cord.
■ Do not handle vacuum cleaner or plug with
wet hands.
■ Do not put any object into openings. Do not use with
any opening blocked; keep openings free of dust,
lint, hair, and anything that may reduce air flow.
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■ Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts.
■ Turn off all controls before plugging or unplugging
vacuum cleaner.
■ Use extra care when cleaning stairs.
■ Unplug before attaching the TurboBrush.
■ Do not pick up flammable materials (lighter fluid,
gasoline, kerosene, etc.) or use in the presence of
explosive liquids or vapors.
■ Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc.).
■ Do not use vacuum cleaner in an enclosed space
filled with vapors given off by oil base paint, paint
thinner, some moth proofing substances,
flammable dust, or other explosive or toxic vapors.
■ Do not pick up hard or sharp objects such as
glass, nails, screws, coins, etc.
■ Do not pick up anything that is burning or smoking,
such as cigarettes, matches, or hot ashes.
■ Do not use without filters in place.
■ Use only on dry, indoor surfaces.
■ Keep appliance on a level surface.
SAVE THESE
INSTRUCTIONS FOR
FUTURE USE
THIS APPLIANCE HAS
A POLARIZED PLUG.
To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician to install a proper outlet.
Do not change the plug in any way.
This model is for household use only.
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Product view
Handle
Pet TurboBrush®
Release Switch
Power Switch
Cord Clip
Brush On/Off Switch
Dusting Brush/
Upholstery Tool
Quick Release
Cord Wrap
Stretch Hose
Twist n'
Snap Hose
Connection
Crevice Tool
Dirt Container
Lock 'n
Seal® Lever
Pre-Motor
Filter
Hose Clip
Telescoping
Extension
Wand
HEPA Media
Post-Motor Filter
Headlight
Hose Grip
Height
Adjustment
Knob
Furniture
Protection
Guard
Powerfoot
Handle Release
Pedal
Hose Grip
Base
caution:
Do not plug in your vacuum
cleaner until you are familiar
with all instructions and
operating procedures.
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How to use this guide
This user’s guide has been designed to help you
get the utmost satisfaction from your BISSELL
vacuum. You’ll find assembly and operating
instructions, safety precautions, as well as
maintenance and troubleshooting instructions.
Please read this guide thoroughly before
assembling your vacuum cleaner.
Pay particular attention to the product diagram,
assembly instructions, and part names. Locate
and organize all parts before assembly. Following
this user’s guide will greatly enhance your ability
to get the most performance from your BISSELL
vacuum for many years.
W
arning:
Plastic film can be
dangerous. To avoid
danger of suffocation,
keep away from babies
and children.
Assembly
The only tool you’ll need to assemble your
vacuum cleaner is a Philips head screwdriver.
Attach handle to vacuum
1.
Locate the vacuum handle and remove the
screw packet taped to the base of the handle.
2.
Stand the vacuum upright and slide the base of
the handle firmly into the grooves at the top of
the vacuum body.
Check to be sure the handle is fitted to the
vacuum body. If there is a gap in front, continue
to push firmly until the handle is flush.
Insert the two screws from the screw packet into the
existing holes. Tighten securely with a screwdriver.
3.
4.
2.
4.
Attach vacuum hose and tools
1.
Position the Twist ‘n Snap Hose™ assembly on
the vacuum and line up the tabs on the base of
the hose with the corresponding notches. Turn the
Twist ‘n Snap Hose to the right to lock into place.
2.
Slide the end of the hose grip onto the hose grip
base. Place the hose into the hose clip.
NOTE: The powerfoot will not operate effectively
unless the hose is firmly attached to the base.
1.
2.
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Assembly
3.
Attach vacuum hose and tools continued
3.
Snap the telescoping extension wand,
crevice tool, and combination tool into
storage clips as shown.
4.
The Pet TurboBrush snaps on to the holder
on the front of the handle.
Crevice Tool
Place the Pet TurboBrush in the holder by
hooking the bottom onto the tab and pushing
the top of the TurboBrush into place.
Combination
Tool
Telescoping
Wand
Operation
Power switch/brush switch
Pet TurboBrush®
The power switch is located just below the handle
on the front of the detachable canister. Push the
rocker switch “ON” (I) to vacuum, and “OFF” (O)
when cleaning is complete.
The brush switch is located just below the
handle on the front of the detachable canister
next to the power switch. This switch turns the
rotating brush on and off. The brush switch
should be in the “ON” (I) position for normal
carpet cleaning. You may want to turn the brush
switch “OFF” (O) for bare floor cleaning or other
delicate surfaces.
caution:
Before using your vacuum, make
sure that both filters (Pre-Motor
and Post-Motor) are in place. Do
not operate your vacuum without
these filters.
Tip:
Note: Your BISSELL Lift-Off Multi Cyclonic Pet
vacuum is equipped with a special internal
switch that turns the rotating brush off
whenever the unit is in the Upright position.
Your vacuum features a Quick-Release
Cord Wrap. To remove the Power Cord
quickly and easily, rotate the Upper
Cord Wrap towards floor, and slip Power
Cord from Upper and Cord Wraps..
Handle position
16
6
1.
Upright- For storage and above floor cleaning with special tools.
2.
Normal Cleaning- Press handle release
pedal once. Use for most household floor
cleaning tasks.
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1.
Power
2.
Brush
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Operation
Tip:
Power height adjustment
Before cleaning under
low furniture, check
area first for objects
that might harm the
unit or block the
Vacuum Hose.
The powerfoot on your vacuum can be
adjusted to clean several floor surfaces.
NOTE: For optimal cleaning performance,
adjust to the lowest practical setting. If
your cleaner is difficult to push, adjust to
the next higher setting.
1.
Place handle in upright position.
2.
Turn height adjustment knob to desired setting.
Lowest Setting – For bare floors.
Medium Settings – For short and medium
pile carpets.
Highest Setting – For plush pile carpet.
NOTE: You may also adjust the setting while
in the normal cleaning position.
1.
Special tools
Your vacuum is not only a powerful floor vacuum
cleaner, it’s also a versatile stairs and above floor
vacuum when you select one of the special tools.
Note: The tools can be used with the
vacuum in the Upright Position or with the
Detachable Canister.
1.
Detach the vacuum hose by grasping the
hose grip and lifting to separate from the
hose grip base.
2.
Attach tools by firmly pushing onto vacuum
hose or telescoping extension wand.
Combination dusting brush/upholstery tool:
Two types of cleaning tools are included in one
attachment. Rotate for desired tool.
■ Use brush side to dust furniture, blinds, books,
lamps, shelves, and baseboards.
■ Use upholstery side for curtains, draperies,
cushions, fabrics.
Crevice tool:
Use in tight narrow spaces.
Telescoping extension wand:
Use with desired attachment for a longer reach. To
extend the wand, twist the collar to “Unlock” position and push away from you. Twist the collar to the
“Lock” position to lock into place. To retract, twist to
unlock, pull toward you and twist to relock.
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caution:
Always place vacuum cleaner on
floor in its fully Upright Position
and make sure it is locked into
place before removing Canister
or when using tools. Placing the
Lift-Off in its full Upright Position
automatically stops the
rotating brush.
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Operation
Special tools continued
Pet TurboBrush®:
Use for removing dirt and pet hair from stairs,
upholstery, area rugs, and other small areas. Pull
towards you in a raking motion.
Note: Pet TurboBrush is designed to remove pet
hair from upholstered or carpeted surfaces. It
should not be used on pets.
Stair cleaning tool (select models only):
Use for stairs, area rugs, and other small carpeted
areas. This tool can also be used for bare floors.
Note: The stair cleaning tool does not
store on board.
Deluxe bare floor tool (select models):
Use for bare floors. Swivel head turns to get
into tight spaces and fits under cabinets.
Note: The deluxe bare floor tool does not store
on board.
All items may not be included with your model.
More tools may be available; to order please
refer to page 18­.
Shoulder Strap (select models only)
The Shoulder Strap may be used while cleaning
with the Detachable Canister.
1. To attach the shoulder strap, wrap the Velcro
ends attached to the bottom of the strap
securely around the canister handle as shown.
To obtain maximum strength, overlap the loose
ends completely and press securely in place.
2.
The plastic buckle must be positioned on top of
the canister handle.
3.
The length of the strap may be adjusted as
required for comfort.
1.
Buckle
2.
NOTICE:
While vacuuming, certain
carpets and low humidity
conditions may generate small
static discharges. The discharges
are entirely harmless and are not
associated in any way with the
main power supply.
caution:
To reduce the risk of the shoulder
strap coming loose in operation
follow these instructions.
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caution:
Do not press the Release Button
while using the Carrying Handle to
transport the vacuum cleaner. The
Canister could detach causing
the rest of the vacuum to fall.
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Operation
Cleaning with the detachable canister
The detachable canister feature makes it
possible to easily take the powerful cleaning
action of your BISSELL Lift-Off Multi Cyclonic
Pet to stairways, auto interiors, and other
hard-to-reach areas of your home.
Before detaching the canister, your vacuum must
be in its fully upright position. You do not need to
turn off the power first.
1. Press the release button at the top of the
canister handle and lift the canister to remove.
2.
Detach the vacuum hose from the hose grip
base at the back of the canister.
3.
Attach the desired tool(s) to the hose grip at
the end of the Vacuum Hose.
4.
When you’re done, remove the tool(s) and
reconnect the hose to the hose grip base.
5.
Return the canister to the powerfoot by
aligning the “feet” on the front with the
bumps on the foot of the upright vacuum.
Push the canister toward the vacuum frame
until it “clicks” into place.
Power cord storage
When you are done using your vacuum, return it to
the Upright position and store the power cord.
1. Turn vacuum cleaner off (O).
2.
Unplug power cord by grasping the polarized
plug (NOT the cord) and disconnect from outlet.
3.
Loop power cord around cord wraps on side
of the canister.
4.
Clip molded plug to power cord to secure.
1.
caution:
While the vacuum is in use, warm air
is emitted through the Post-Motor
Filter on the back of the Canister.
The bottom of the Canister may
also become warm. When using the
shoulder strap, to avoid discomfort,
position the Canister so that these
parts are not directed towards or
touching your body.
Transporting Cleaner
1.
2.
To move your vacuum cleaner from room to room,
put the Handle in the Upright Position, tilt the
cleaner back on its rear wheels and push forward.
Carrying Handle
1.
2.
The cleaner can also be moved by using
the Carrying Handle on the Detachable
Canister.
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Maintenance and care
To maintain maximum cleaning performance, the
following maintenance steps must be performed:
1. Empty the dirt container when the dirt
reaches the “Full” line on the front.
2.
Check the pre-motor filter at least once a
month and clean and replace as needed.
3.
Replace the HEPA media post-motor filter
every six months.
W
ARNING:
To reduce the risk of electric
shock, turn Power Switch OFF
and disconnect polarized plug
from electrical outlet before
performing maintenance or
troubleshooting checks.
NOTE: More frequent filter cleaning may be
necessary if you are vacuuming new carpet,
fine dust, or have allergy concerns.
Follow the instructions on the following pages
to perform these simple maintenance steps.
4.
Allow parts to dry completely before
returning them back into the vacuum.
Tip:
For maximum cleaning
performance, check and
clean or replace all filters
as suggested.
Empty dirt container
The dirt container needs to be emptied when the
dirt reaches the “Full” line on the front of the
container.
1. Unplug cleaner from electrical outlet.
Full Line
Unlock
2.
Slide the Lock ‘n Seal Lever to the “Unlock” Position
position.
3.
Grasp handle and pull the dirt container
straight out to remove from vacuum.
4.
Empty dirt into garbage container.
5.
Put the dirt container back in the vacuum
and slide the lever to the “Lock” position.
Lock
Position
The dirt container may be washed in warm
water with a mild detergent. Make sure it is
completely dry before replacing.
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Maintenance and care
Cleaning the secondary cyclone
1.
Unplug the cleaner from electrical outlet.
1.
The secondary cyclone can be reached by
removing the dirt container, reaching underneath
the upper tank and turning the rim of the frame to
unlock. Pull straight down to remove.
2.
The cyclone and screen may be separated
for cleaning. Simply pull up on the screen to
separate.
3.
The upper tank may also be wiped clean
with a damp cloth.
Cleaning the pre-motor and post-motor filter
1.
Unplug the vacuum from electrical outlet.
2.
The Pre-Motor Filter protects the motor from
dirt particles. It is located in the slide out tray
underneath the Dirt Container. If the filter
becomes dirty, pull out the tray, lift out the filter and clean. This filter may be hand washed
in cold water with mild detergent. Rinse well
and air dry thoroughly before replacing.
3.
The HEPA Media Post-Motor Filter assists in the
filtration process to return clean air to the
room. It is located behind the door on the back
of the cleaner. If the filter becomes dirty, open
the door, remove the filter and replace. The
HEPA Media Filter is not washable.
2.
Pre-Motor Filter
3.
HEPA Media
Post-Motor Filter
W
ARNING:
Do not operate cleaner
with damp or wet
filters or without all
filters in place.
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Maintenance and care
Rotating brush and drive belt maintenance
Check your vacuum cleaner’s rotating floor
brush and drive belt regularly for debris, wear or
damage. Debris can wrap around the brush and
hamper its ability to effectively clean your carpet.
1. Unplug cleaner from electrical outlet.
2.
Remove detachable canister from vacuum cleaner
3.
Recline handle and turn vacuum cleaner over
so bottom side is up.
4.
Remove the six screws as shown with a Phillips
head screwdriver. Lift the brush cover off.
5.
Lift the rotating floor brush to remove. Clean
strings, hair and other debris from the brush,
paying special attention to the brush ends.
6.
Check air passageway for obstructions.
Remove any debris from this area.
7.
Clean debris from the motor pulley and drive
belt areas.
8.
Check drive belt carefully for wear, cuts or
stressed areas. If any damage is present,
discard old drive belt and replace.
9.
Place one end of the new drive belt over motor
pulley and the other end over the brush in the
space between the bristles.
C
aution:
To reduce the risk of injury
from moving parts, turn
off vacuum cleaner and
disconnect Power Plug
from electrical outlet.
4.
6.-8.
Air
Passageway
Motor
Pulley
10. Pull the brush firmly to stretch the drive belt
and place ends of brush down into slots on
sides as shown. Turn brush several times by
hand to center the drive belt.
Drive Belt
11. Reposition brush cover and screws. Tighten
screws securely.
10.
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Maintenance and care
Replace light bulb
1.
Unplug cleaner from electrical outlet.
2.
Remove detachable canister and recline
handle of vacuum.
3.
Using a screwdriver, remove the one screw
as shown and lift off the lens.
4.
Remove the bulb from the socket by grasping
bulb and pulling straight out. Install the new
bulb by pushing it gently into the socket until
the bulb snaps into place.
5.
W
ARNING:
To reduce the risk of electric
shock, turn Power Switch OFF
and disconnect polarized plug
from electrical outlet before
performing maintenance or
troubleshooting checks.
3.
4.
Reposition lens and secure with the one
screw.
TurboBrush maintenance
The TurboBrush should be checked regularly for clogs or debris wrapping around
the brush roll.
1.
Unplug vacuum from electrical outlet.
2.
If a clog is present or debris is visible, unscrew
the two screws on the back of the TurboBrush to
remove the faceplate and clear any obstructions.
3.
To clean debris from the brush roll, remove the
screw located on the belt cover. Lift the belt
cover. Remove the brush roll from the drive belt
and clean debris.
4.
Reposition the drive belt on the brush roll. Place
ends of brush roll in slots on sides as shown.
Reposition belt cover and secure with shorter
screw. Reposition faceplate and secure with two
longer screws.
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Maintenance and care
Cleaning clogs
4.
Low suction or poor pickup may be due to a clog
in the vacuum cleaner. If you notice a change in
the sound of the motor or a reduction in the
spinning action, check for clogs.
1. Unplug cleaner from electrical outlet.
2.
Empty Dirt Container.
3.
Check Upper Tank for build up or clogs.
4.
Remove the secondary cyclone and check
the suction inlet for a clog.
5.
Grasp the Hose Grip and lift to separate from
the suction opening. Check for a clog in the
Base or the Hose.
6.
Release the Twist n' Snap hose from the
vacuum by turning to the left. Straighten the
hose and unclog with a long, narrow object
such as a broomstick.
7.
Suction
Inlet
5.
If the low suction persists, follow the
instructions for Checking the Rotating Brush
on page 11 and inspect the Air Passageway
for obstructions.
Suction
Opening
7.
Air Passageway
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Maintenance and care
Thermal protector
An internal thermal protector has been designed
into your cleaner to protect it from overheating.
When the thermal protector activates, the main
vacuum motor will stop operating. If this
happens, proceed as follows:
1. Turn the cleaner OFF (O) and unplug from
electrical outlet.
2.
Check the secondary cyclone area, PreMotor Filter and Post-Motor Filter for dirt
accumulation.
3.
Refer to the "Clearing Clogs" section.
4.
When the motor cools for approximately 30
minutes, the thermal protector automatically
resets and cleaning may continue. If the
thermal protector continues to activate after
following the above steps, your cleaner may
need servicing. Call BISSELL Consumer
Services, or visit the website.
C
aution:
To reduce the risk of
injury from moving
parts, turn off vacuum
cleaner and disconnect
Power Plug from
electrical outlet.
Note: The thermal protector controls the
main vacuum motor only, not the brush
motor. If the thermal protector activates,
the brush will continue to operate normally;
however, there will be no suction.
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Troubleshooting
W
ARNING:
To reduce the risk of
electric shock, turn power
OFF and disconnect
polarized plug from
electrical outlet before
performing maintenance
or troubleshooting.
Vacuum cleaner won’t run
Possible causes
Remedies
1. Power cord not firmly plugged in
1. Check electrical plug
2. Blown fuse/tripped breaker
2. Check/replace fuse or reset breaker
3. Thermal protector activated
3. Allow cleaner to cool for 30 minutes,
see page 15
No power at rotating floor brush
Possible causes Remedies
1. Canister is not securely seated
1. Remove canister and replace, making sure
that it "clicks" into place
2. Brush switch turned to "OFF"
2. Make sure brush switch is in "ON" position
3. Vacuum is in upright position
3. Recline vacuum to operate brush
Vacuum cleaner won't pick up dirt
Possible causes Remedies
1. Incorrect height adjustment
1. Adjust powerfoot to correct height setting
2. Hose not attached to suction opening
2. Grasp hose grip and firmly push onto
the base
3. Crack or hole in hose
3. Check hose and replace if needed
4. Drive belt broken, worn or off motor pulley
4. Reposition or replace drive belt,
see page 12
5. Rotating floor brush bristles worn
5. Replace brush
6. Rotating floor brush jammed
6. Remove brush and clean debris from
brush ends
7. Clog in vacuum
7. Follow instructions for clearing clogs
on page 14
8. Dirt container full
8. Empty dirt container
9. Dirt container or secondary cyclone not installed properly
9. Position correctly and lock into place
10. Filters are dirty
10.Check and clean or replace secondary
cyclone pre-motor and post-motor filters
Vacuum cleaner is difficult to push
16
Possible causes Remedies
1. Incorrect height adjustment
1. Adjust powerfoot to correct height setting
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Troubleshooting
Visible dirt escaping from cleaner
Possible causes Remedies
1. Dirt container full
1. Empty dirt container
2. Filter or secondary cyclone missing or installed incorrectly 2. Check secondary cyclone, pre-motor and
post-motor filter for correct installation
3. Dirt container installed incorrectly
3. Pull out and re-insert dirt container correctly
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
If you should happen to need assistance during assembly or operation, call 1-800-237-7691.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
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BISSELL consumer service
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday
8 a.m. — 10 p.m. ET
9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: _______________Please record your Purchase Date: ______________
NOTE: Please keep your original sales receipt. It is your proof of warranty.
Additional accessories
These items are available for purchase as accessories for your BISSELL Lift-Off Multi Cyclonic Pet:
To purchase call 1-800-237-7691 or visit www.bissell.com.
18
Item
Part No.
Part Name
1
2
3
4
5
6
7
8
203-1063
203-1399
203-1099
203-6624
203-6625
203-2081
203-5542
98Q1-A
Crevice Tool
Pet TurboBrush
Dusting Brush/Upholstery Tool
Stair Cleaning Tool (Available on Select Models)
Telescoping Extension Wand
Deluxe Bare Floor Tool (Available on Select Models)
Shoulder Strap (Available on Select Models)
Shed Away Pet Grooming Vacuum Attachment (Available on Select Models)
1
2
3
4
5
6
7
8
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Replacement parts –­ BISSELL Lift-Off Multi Cyclonic Pet series
You may purchase replacement parts from your retailer, by calling BISSELL Consumer Services or by
visiting our website. To locate a retailer near you, or to place an order using Visa, MasterCard, Discover or
American Express, call
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday
8 a.m. — 10 p.m. ET
9 a.m. — 8 p.m. ET
Or visit our Website - www.bissell.com
Item
Part No.
Part Name
1
2
3
4
5
6
7
8
3200
203-1297
203-2073
203-2085
3290 3091
203-2445
203-2444
Style 8 Drive Belt (2-Pack)
Standard Headlight Bulb
Twist ‘n Snap Hose
Brush Roll - Grey (other colors also available)
Style 8 Pre-Motor Filter
Style 8 HEPA Media Post-Motor Filter
Secondary Cyclone
Screen
1
2
3
4
5
6
7
8
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Warranty
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If
you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact
BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited Three Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s
option, free of charge from the date of purchase by the original purchaser, for three years any defective or
malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans
or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your
warranty,
contact BISSELL Consumer Services.
Website or E-mail:
Or Call:
Or write:
www.bissell.com
BISSELL Consumer Services
BISSELL Homecare, Inc.
Use the “Customer Services” tab. 1-800-237-7691
PO Box 3606
Monday - Friday 8 a.m. - 10 p.m. ET Grand Rapids, MI 49501
Saturday 9 a.m. - 8 p.m. ET ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN.
ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you.
20
©2009 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in Korea
Part Number 110-4085
Rev 3/09
Visit our website at:
www.bissell.com
www.bissell.com
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