Bissell 20Q9 Vacuum Cleaner User Manual

CleanView II
®
B A G L E S S
USER’S GUIDE
3574/73G8/3576/20Q9 SERIES
3
Safety Instructions
4
Product View
5-6 Assembly Instructions
6-8 Operation / Special Tools
8-12 Maintenance
12-13 Troubleshooting
14
15
16
Warranty
Replacement Parts
Consumer Services
®
Thanks For Buying A BISSELL CleanView II
We’re glad you purchased a BISSELL CleanView II Vacuum. Everything we
know about floor care went into the design and construction of this complete,
high-tech home vacuuming system.
Your BISSELL CleanView II is well made, and we back it with a limited
comprehensive one-year warranty. We also stand behind it with a
knowledgeable, dedicated Consumer Services Department, so, should you ever
have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and service of high
quality homecare products like your BISSELL CleanView II.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
How To Use This Guide
This User’s Guide has been designed to help you
get the most satisfaction from your BISSELL CleanView
II. You’ll find assembly and operating instructions,
safety precautions, as well as maintenance and
troubleshooting instructions. Please read this Guide
thoroughly before assembling your vacuum cleaner.
Pay particular attention to the product diagram,
assembly instructions, and part names. Locate and
organize all parts before assembly. Familiarize
yourself with the parts and where they fit. Following
this User’s Guide will greatly enhance your ability
to get the most performance from your BISSELL
CleanView II for many years.
2
W
arning:
Plastic film can be
dangerous. To avoid
danger of suffocation, keep away from
babies and children.
Important Safety Instructions
When using an electrical appliance, basic
precautions should be observed, including
the following:
Read all instructions
before using your
upright VACUUM.
Always connect to a polarized outlet (left slot is
wider than right). Unplug from outlet when not in
use and before conducting maintenance.
WARNING: To reduce
the risk of fire, electric shock,
or injury:
unplugging vacuum cleaner.
■ U se extra care when cleaning stairs.
■ Unplug before attaching the turbobrush.
■ Do not pick up flammable materials (lighter
■
■
■
■
■ Do not modify the polarized plug to fit a
non-polarized outlet or extension cord.
■ Do not leave vacuum cleaner unattended
when it is plugged in.
■ Unplug from outlet when not in use and
before servicing.
■ Do not use outdoors or on wet surfaces.
■Do not allow children to operate vacuum
cleaner or use as a toy.
■ Close attention is necessary when used by or
near children.
■Do not use for any purpose other than described
in this User’s Guide.
■Use only manufacturer’s recommended
attachments.
■ Do not use with damaged cord or plug.
■ If appliance is not working as it should,
has been dropped, damaged, left outdoors,
or dropped into water, have it repaired at an
authorized service center.
■ Do not pull or carry by cord, use cord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run
appliance over cord. Keep cord away from
heated surfaces.
■ Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord.
■ Do not handle vacuum cleaner or plug with
wet hands.
■ Do not put any object into openings.
Do not use with any opening blocked; keep
openings free of dust, lint, hair, and anything
that may reduce air flow.
■ Keep hair, loose clothing, fingers, and all parts
of body away from openings and moving parts.
■ Turn off all controls before plugging or
■
■
■
■
fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapors.
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc.).
Do not use vacuum cleaner in an enclosed
space filled with vapors given off by oil base
paint, paint thinner, some moth proofing
substances, flammable dust, or other
explosive or toxic vapors.
Do not pick up hard or sharp objects such as
glass, nails, screws, coins, etc.
Do not pick up anything that is burning
or smoking, such as cigarettes, matches, or
hot ashes.
Do not use without filters in place.
Use only on dry, indoor surfaces.
Keep appliance on a level surface.
Do not carry the vacuum cleaner while it
is running.
SAVE THESE
INSTRUCTIONS FOR
FUTURE USE
THIS APPLIANCE HAS
A POLARIZED PLUG.
To reduce the risk of electric shock, this appliance has
a polarized plug (one blade is wider than the other).
This plug will fit in a polarized outlet only one way. If
the plug does not fit fully in the outlet, reverse the
plug. If it still does not fit, contact a qualified electrician
to install a proper outlet. Do not change the plug in
any way.
This model is for household use only.
3
Cord Clip
Hose Clip
Handle
Stretch Hose
Carrying
Handle
Quick Release
Cord Wrap
Power Cord
Stair Cleaning
Handle
Power Switch
Crevice Tool
Quick Reach®
Handle
Extension Wand
Louvers
Combination
Dusting Brush/
Upholstery Tool
Hose Wand
Upper Tank
Hose
Wand Base
Dirt Container
Filter Cup
Inner and Outer
Circular Filters
Foot Hose
Headlight
Post-Motor
Filter
Optional Hepa
Media Filter
(Select Models
Only)
Lock ’n Seal™
Lever
Handle
Release
Pedal
Height
Adjustment
Knob
Furniture Protection Guard
Powerfoot
Furniture Protection Guard
Wide Cleaning Path Models
4
caution:
Do not plug in your vacuum
cleaner until you are familiar
with all instructions and
operating procedures.
How To Put It Together
The only tool you’ll need to assemble your vacuum
cleaner is a screwdriver.
Attach Handle To Vacuum
1. Locate the vacuum Handle and remove the screw
packet taped to the base of the Handle.
2. Stand the vacuum upright and slide the base of
the Handle firmly into the grooves at the top of the
vacuum body.
3. Check to be sure the Handle is fitted to the vacuum
body. If there is a gap in front, continue to push firmly
until the Handle is flush.
4. Insert the screw provided from the screw packet into the
existing hole. Tighten securely with a screwdriver.
Attach Vacuum Hose and Tools
™
1. Attach the Twist ‘n Snap Hose by lining up the tabs on
the base with the corresponding notches on the back of
the vacuum as shown.
2. Turn the Twist ‘n Snap Hose to the right to lock the hose
into place.
3. Snap Hose Clip onto Upper Handle (select models only).
4. Grasping the Quick Reach Handle, slide the end of the
Hose Wand onto the Hose Wand Base. Snap the Hose
into the Hose Clip.
NOTE: The Powerfoot will not operate
effectively unless the Hose Wand is
firmly attached.
5. Snap the Extension Wand and the Crevice Tool together
into the storage clip as shown.
6. Snap the Combination Tool into the storage clip as shown.
®
7. Attach the TurboBrush by aligning the small holes near the
brush roll with the tabs at the bottom of TurboBrush housing.
Snap TurboBrush into place as shown.
Select Models Only
5
How To Use Your Vacuum
Handle Positions
Press the Handle Release Pedal with your foot to place
your vacuum in one of three cleaning positions.
1. Upright- For storage and above floor cleaning with tools.
2. Normal Cleaning- Press Handle Release Pedal once.
Use for most household floor cleaning tasks.
3. Low Cleaning- With the vacuum in normal cleaning posi-
tion, press Handle Release Pedal again. Use for reaching
under low furniture such as tables, chairs
or beds.
Height Adjustment
T he Powerfoot/Rotating Floor Brush can be adjusted to clean several floor surfaces.
NOTE: For optimal cleaning performance,
adjust to the lowest practical setting. If
your cleaner is difficult to push, adjust to
the next higher setting.
1. Place Handle in Upright Position.
2. Turn Height Adjustment Knob to desired setting.
Lowest Setting
Medium Settings
Highest Setting
For bare floors.
For short and medium
pile carpets.
For plush pile carpet.
3. Place the Handle in the normal cleaning position and
the Powerfoot will adjust to the setting chosen.
NOTE: You may also adjust the setting
while in the normal cleaning position.
Transporting Cleaner
1. To move your cleaner from room to room, put the
Handle in the upright position, tilt the cleaner back on
its rear wheels and push forward.
cautio
n:
Before using your vacuum,
make sure that the Dirt
Container is in locked position and that all filters (Inner
Circular, Outer Circular, PreMotor and Post-Motor) are
in place. Do not operate your
vacuum without these filters.
Tip:
Before cleaning under
low furniture, check
area first for objects
that might harm the
unit or block the
Vacuum Hose.
Tip:
Your vacuum features
a Quick Release Cord
Wrap. To remove the
Power Cord quickly
and easily, rotate the
Upper Cord Wrap
towards floor, and
slip Power Cord from
Upper and Lower
Cord Wraps.
2. The cleaner can also be moved by using the Carrying
Handle on the back.
3. Use the Stair Cleaning Handle on the front
to hold your vacuum while cleaning stairs.
6
Stair Cleaning
Handle
Carrying
Handle
Special On-Board Tools
Your BISSELL CleanView II is not only a powerful carpet and rug vacuum cleaner, it’s also a
versatile above floor vacuum cleaner when you
select one of the special tools.
1. Raise Handle to Upright Position.
NOTICE:
The Floor Brush will continue
to rotate while you use your
vacuum for above floor cleaning.
To prevent carpet damage, do
not lean on the vacuum or let the
Powerfoot tilt forward.
2. Grasp the Quick Reach Handle and lift Hose Wand to
separate from suction intake opening.
3. Attach tools by firmly pushing onto Vacuum Hose or
Extension Wand.
Combination Dusting Brush/Upholstery Tool:
Two types of cleaning tools are included in one attachment: rotate for desired tool.
■Use Brush side to dust furniture, blinds, books,
lamps, shelves, and baseboards.
■Use Upholstery side for curtains, draperies, cushions,
fabrics.
Crevice Tool:
Use in tight narrow spaces.
Extension Wand:
Use with desired attachment for a longer reach.
TurboBrush® (Select Models):
Use rotating brush action for small areas such as
stairs and upholstery.
Note: Press gently when using TurboBrush to
gain maximum cleaning. Too much pressure
could cause the brush to stop rotating.
Power Cord Storage
When you are done using your vacuum,
return it to the Upright position and store
the Power Cord.
1. Turn vacuum cleaner off.
2. Unplug Power Cord by grasping the polarized plug
(NOT the cord) and disconnect from outlet.
3. Loop Power Cord around Cord Wraps on side of
vacuum cleaner.
4. Clip molded plug to Power Cord to secure.
Select Models Only
Tip:
7
Hair, string and small
objects can block the
Vacuum Hose or Tools.
Check them occasionally for obstructions.
CAUTION:
The Rotating Floor Brush continues to
rotate while tools are in use. To reduce
the risk of injury from moving parts,
always move the cleaner with the
Carrying Handle at the back of
the cleaner. Always place vacuum
cleaner on floor with Handle in Upright
position when using tools. Never place
your fingers under the cleaner when it
is running. Never place Powerfoot on
furniture or uneven surfaces. Do not
place vacuum cleaner close enough to
objects to pull them into rotating brush.
NOTICE:
While vacuuming, certain carpets
and low humidity conditions may
generate small static discharges. The
discharges are entirely harmless and
are not associated in any way with
the main power supply.
7
How To Maintain Your Vacuum
W
ARNING:
To reduce the risk of
To maintain maximum cleaning performance, the
following maintenance steps must be performed:
electric shock, turn Power
Switch OFF and disconnect polarized
plug from electrical outlet
before performing
maintenance or
troubleshooting checks.
1. Empty the Dirt Container when the dirt reaches the
“Full” line on the side.
2. Check the Inner and Outer Circular Filters and the
Pre-Motor Filter at least once a month and clean or
replace as needed.
Tip:
3. Replace the Post-Motor Filter every three to six months.
Note: More frequent filter cleaning or
replacing may be necessary if you are
vacuuming new carpet, fine dust, or have
allergy concerns. Follow the instructions on
the following pages to perform these simple
maintenance steps.
For maximum cleaning
performance, check
and clean or replace all
filters as suggested.
Full Line
Empty Dirt Container
The Dirt Container needs to be emptied when the dirt
reaches the “Full” line on the side of the Container. Unlock
1. Unplug cleaner from electrical outlet.
Position
2. Slide the Lock ‘n Seal Lever to the "Unlock" position.
Grasp handle and pull the Dirt Container straight out to
3. remove from vacuum.
4. Empty dirt into garbage container.
5. Put the Dirt Container back in the vacuum and slide the
lever to the "Lock" position.
Note: The Dirt Container may be washed in
warm water with a mild detergent. Remove
the Filter Cup from the bottom before
washing. Reassemble and make sure it is
completely dry before using again.
Cleaning The Inner & Outer Circular Filters
Use only BISSELL Style 9 Replacement Filters in
your BISSELL CleanView II.
1. Unplug the cleaner from electrical outlet.
2. Remove the Dirt Container as described in the previous
section. Grasp the Filter Cup located at the bottom of
the Dirt Container and twist counterclockwise to unlock
and remove.
3. Grasp the Circular Filters and twist to unlock. Pull
straight up to remove.
8
Lock Position
Cleaning The Inner & Outer Circular Filters
4. Separate the Outer foam and Inner pleated Circular Filters. Wash each
individually by hand in warm water. Mild detergent may be used if
desired. Rinse well, then air dry thoroughly before putting them back
together and replacing in Filter Cup.
5. The Filter Cup may be washed in warm water with a mild detergent.
Make sure it is completely dry before reassembling with filters.
6. The Upper Tank and Louvers may also be wiped clean with a damp
cloth. Reach underneath the Upper Tank and turn the rim of the Louvers
to unlock. Pull straight down to remove.
Cleaning the Pre-Motor Filter
1. Unplug the cleaner from electrical outlet.
W
ARNING:
Do not operate cleaner
with damp or wet
filters or without all
filters in place.
2. The Pre-Motor Filter protects the motor from debris. It is located
underneath the Dirt Container and Filter Cup in the center of the
round part of the Lock ‘n Seal Lever.
3.
Pre-Motor
Remove the small round Filter and any debris on top of it. Rinse well Filter
under warm water, then air dry thoroughly before replacing.
Replacing the Post-Motor Filter
Post-Motor
Filter
Use only BISSELL Style 9 Replacement Filters in your
BISSELL CleanView II.
1. Unplug the cleaner from electrical outlet.
2. The Post-Motor Filter assists in the filtration process to return
clean air to the room. It is located behind the door on the side
of the cleaner. When the filter becomes dirty, open the door,
remove the filter and replace. The white, pleated HEPA Media
Filter is not washable.
Note: A basic washable Post-Motor Filter with reduced
filtration is available if desired.
W
ARNING:
To reduce the risk of injury
from moving parts, turn
off vacuum cleaner and
disconnect Power Plug
from electrical outlet.
Check Rotating Floor Brush and Drive Belt
You should check your vacuum cleaner’s Rotating Floor Brush
and Drive Belt regularly for wear or damage. You should also
clean the brush and brush ends of strings, hair, and carpet
fibers. These can wrap around the brush and hamper its ability
to effectively clean your carpet. Also remove any debris that
has accumulated under the brush cover.
1. Unplug cleaner from electrical outlet.
2. Place handle in Low position and turn vacuum cleaner over so bottom
side is up.
9
Check Rotating Floor Brush and Drive Belt Continued
3. For standard models, remove the four screws as shown
with a Phillips Head Screwdriver. Lift the Brush Cover off.
For wide cleaning path models, Lift tab 1 and release the
three latches in order 2-4 as marked. Lift the Brush Cover off.
4. Grasp Rotating Floor Brush at both ends and lift.
5. Clean strings, hair and other debris from Rotating Floor
Brush, paying particular attention to brush ends.
6. Clean strings, hair and other debris from Motor Pulley and
Brush Cover
Standard models only
Drive Belt areas.
7. Check Drive Belt carefully for wear, cuts or stressed areas.
8. Check Air Passageway for obstructions. Remove debris
from this area.
4
Replace Drive Belt
Use only BISSELL Style 9 Replacement Belts (#32074)
in your BISSELL CleanView II.
1. Unplug cleaner from electrical outlet.
Wide Cleaning Path models only
Motor Pulley
2. With Rotating Floor Brush removed from vacuum cleaner
(Steps 1-4 of Check Rotating Floor Brush and Drive Belt),
grasp old Drive Belt and remove from Motor Pulley.
Discard old Drive Belt.
3. Place new Drive Belt over Motor Pulley and stretch other
end over Rotating Floor Brush in the space between
the bristles.
4. Place ends of Rotating Floor Brush down into slots on sides
as shown.
5. Turn Rotating Floor Brush by hand several times in the
direction of Motor Pulley. If properly installed, Drive Belt will
center itself on Rotating Brush.
6. Reposition Brush Cover and screw or snap back into place.
Check to be sure all screws or latches are secured.
Replace Lightbulb
Use only BISSELL Replacement Bulbs in your BISSELL
CleanView II.
1. Unplug cleaner from electrical outlet
2. Using a flat screwdriver, table knife or coin, insert into the
slot on the right of the lens and gently push inner latch to
the left as shown to remove the lens.
10
Air Passageway
Replace Lightbulb Continued
3. Determine the light bulb type of your vacuum:
Standard Bulb (#203-1297) – approximately 1” long, flat end
Large Bulb (#203-1007) – approximately 2” long, round end
4. Standard Bulb – remove the bulb from the socket by grasping
bulb and pulling straight out. Install the new bulb by pushing it
gently into the socket until the bulb snaps into place.
Large Bulb - remove the bulb from the socket by pushing
bulb in gently and turning it towards brush. Install the new
bulb by pushing it gently into the socket and turning away
from the brush.
Standard Bulb
5. Reposition lens by inserting the tab on left side and then
pushing the right side back into place.
Large Bulb
TurboBrush Maintenance
Select Models Only
The TurboBrush should be checked regularly for
clogs or debris wrapping around the brush roll.
1. Unplug vacuum from electrical outlet.
2. If a clog is present or debris is visible, unscrew the two
screws on the back of the TurboBrush to remove the
faceplate and clear any obstructions.
3. To clean debris from the brush roll, remove the screw
located on the belt cover. Lift the belt cover. Remove the
brush roll from the drive belt and clean debris.
Belt Cover
4. Reposition the drive belt on the brush roll. Place ends
of brush roll in slots on sides as shown. Reposition belt
cover and secure with shorter screw. Reposition faceplate
and secure with two longer screws.
Clearing Clogs
Low suction, poor pickup, or no suction may be due to
a clog in the vacuum cleaner. If you notice a change in
the sound of the motor or a reduction in the spinning
action in the Dirt Container, check for clogs.
1. Unplug cleaner from electrical outlet.
2. Empty Dirt Container.
11
Clearing Clogs Continued
3. Check Upper Tank and Louvers for build up or clogs.
Louvers
Check to make sure Louvers are installed correctly. To
unlock the Louvers, grasp the rim and turn toward the left.
Pull straight down to remove. If the Louvers are
missing or not locked into place, check and clear the tube
in the center of the Dirt Container.
Suction Inlet
4. Remove the Twist ‘n Snap Hose from the vacuum by
turning to the left. Check the Suction Inlet, Hose and Hose
Wand for clogs. Remove any clogs from the hose using a
long, narrow object.
Hose Wand Base
5. Check the Foot Hose for clogs. If needed, remove the screw
attaching the Hose Wand Base to the vacuum. Straighten
the Foot Hose and unclog with a long, narrow object.
6. If the clog persists, follow the instructions for Checking
the Rotating Floor Brush on page 9-10 and inspect the Air
Passageway for obstructions.
Troubleshooting
Air Passageway
W
ARNING:
To reduce the risk of injury from moving
parts and/ or electrical shock, turn Power
Switch OFF and disconnect polarized plug
from electrical outlet before performing
troubleshooting checks.
Vacuum cleaner won’t run
Possible Causes
Remedies
1 Power cord not plugged in1 Check electrical plug
2 Blown fuse/tripped breaker2 Check/Replace fuse or
reset breaker
Vacuum cleaner won’t pick up dirt
Possible Causes
12
Remedies
1 Incorrect Height Adjustment1
2 Hose not attached to suction opening2
3 Twist ‘n Snap Hose not securely attached.3
4 Crack or hole in Hose4
5 Broken or worn Drive Belt5
6 Rotating Floor Brush bristles worn6
7 Rotating Floor Brush jammed7
8 Clog in vacuum8
9 Dirt Container full9
Adjust Powerfoot to correct
height setting
Grasp Quick Reach Handle and
firmly push Hose Wand onto the
suction opening
Make sure Twist ‘n Snap Hose is
snapped into locked position
Check Hose and replace if needed
Replace Drive Belt, see pg. 9-10
Replace brush
Remove brush and clean debris from
brush ends
Clear clog, see pg. 11-12
Empty Dirt Container
Troubleshooting Continued
Vacuum cleaner won’t pick up dirt continued
Possible Causes
Remedies
10 Dirt Container not installed properly10
11 Filters are dirty11
12 Louvers missing or installed incorrectly12
Position correctly and lock in place
Check and clean Inner and Outer
Circular Filters, Pre-Motor and
Post-Motor Filters
Check for a clog in the tube in the
center of the Dirt Container, clear and properly install Louvers
Tools won't pick up dirt
Possible Cause
Remedies
1 Crack or hole in Hose 1
2 Clog in vacuum 2
3 Dirt Container full 3
4 Dirt Container or Upper Tank 4
not installed properly
5 Filters are dirty 5
6 Louver missing or installed incorrectly 6
Vacuum cleaner is difficult to push
Possible Causes
Remedies
1 Incorrect Height Adjustment 1
2 Brush Cover installed incorrectly 2
Visible dirt escaping from cleaner
Possible Causes
BISSELL Consumer Services
Adjust Powerfoot to correct
height setting
Make sure all four screws are in
place or all three latches are secured
Remedies
1 Dirt Container full 1
2 Filters missing or installed incorrectly 2
3 Dirt Container installed incorrectly 3
4 Filter Cup installed incorrectly 4
If suggested solutions do not correct the problem, call:
Check Hose and replace if needed
Clear clog, see pg. 11-12
Empty Dirt Container
Position correctly and
lock in place
Check and clean Inner and Outer
Circular filters, Pre-Motor and
Post-Motor Filters
Check for a clog in the tube in the
center of the Dirt Container, clear and properly install Louvers
Empty Dirt Container
Check Inner and Outer Circular
Filters and Post-Motor Filter for
correct installation
Pull out and re-insert Dirt
Container correctly
Remove Dirt Container and make
sure Filter Cup is fully attached
13
Replacement Parts – BISSELL Cleanview II Series
You may purchase replacement parts from your retailer, by calling BISSELL Consumer Services
or by visiting our website. To locate a retailer near you, or to place an order using Visa,
MasterCard, Discover or American Express, call
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
8 a.m. — 10 p.m. ET
Saturday
9 a.m. — 8 p.m. ET
Or visit our Website - www.bissell.com
Item Part No.
Part Name
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
32074
Style 7/9/10 Drive Belt (2-Pack)
203-1007
Large Headlight Bulb (Select Models Only)
203-1297
Standard Headlight Bulb (Select Models Only)
203-1063Crevice Tool
203-1099
Combination Dusting Brush / Upholstery Tool
203-1084Extension Wand
203-1227
TurboBrush (Select Models Only)
203-1220
Wire Reinforced Twist ‘n Snap Vacuum Hose Gray
203-1221
Wire Reinforced Twist ‘n Snap Vacuum Hose Clear
203-2032Brush Roll
203-1195Wide Brush Roll (Select Models Only)
32064
Style 9/10 Inner & Outer Circular Filter Set
32065
Style 9/10 Inner Circular Filter only
203-1192
Style 9/10 Outer Circular Filter only
203-1215
Style 9/10 Pre-Motor Filter
3099
Style 7/9 Post-Motor Filter (2 pack)
32076
Style 7/9 HEPA Media Post-Motor Filter (Select Models Only)
1
2/3
4
5
6
7
8/9
10
11
12
13
14
15
16
17
7
14
BISSELL Consumer Services
For information about repairs or replacement parts, or
questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
Saturday
8 a.m. — 10 p.m. ET
9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It is your warranty.
15
Warranty
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare
Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of
charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not
apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused
by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is
not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your
warranty, contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Services” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or write:
BISSELL Homecare Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER
ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION
OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION
FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
16
Some states do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you.
©2008 BISSELL Homecare Inc
Grand Rapids, Michigan
All rights reserved. Printed in Korea
Part Number 110-4037
Rev 4/08
Visit our website at:
www.bissell.com