Bissell 33A1 Vacuum Cleaner User Manual

CleanView®
B A G L E S S
USER’S GUIDE
3590/3591/8990 SERIES
3
Safety Instructions
4
Product View
5-6
Assembly
6-8
Operations / Special Tools
8-11
12
13
13
14
Maintenance
Troubleshooting
Replacement Parts
Customer Service
Warranty
Thanks for buying a BISSELL CleanView®
We’re glad you purchased a BISSELL CleanView Vacuum. Everything
we know about floor care went into the design and construction of this
powerful, high-tech home vacuuming system.
Your BISSELL CleanView is well made, and we back it with a
limited comprehensive one-year warranty. We also stand behind it with a
knowledgeable, dedicated Customer Service department, so, should you
ever have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and service of high
quality homecare products like your BISSELL CleanView.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
2
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance,
basic precautions should be observed,
including the following:
■
READ ALL INSTRUCTIONS
BEFORE USING YOUR
UPRIGHT VACUUM.
■
Always connect to a polarized outlet (left slot is
wider than right). Unplug from outlet when not
in use and before conducting maintenance.
■
■
■
WARNING:
To reduce the risk of
fire, electric shock, or injury:
■
■
■
■
■
■
■
■
■
■
■
■
■
■
Do not modify the polarized plug to fit a
non-polarized outlet or extension cord.
Do not leave vacuum cleaner unattended
when it is plugged in.
Unplug from outlet when not in use and
before servicing.
Do not use outdoors or on wet surfaces.
Do not allow children to operate vacuum
cleaner or use as a toy.
Close attention is necessary when used by
or near children.
Do not use for any purpose other than
described in this User’s Guide.
Use only manufacturer’s recommended
attachments.
Do not use with damaged cord or plug.
If appliance is not working as it should,
has been dropped, damaged, left outdoors,
or dropped into water, have it repaired at
an authorized service centre.
Do not pull or carry by cord, use cord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run
appliance over cord. Keep cord away from
heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle vacuum cleaner or plug with
wet hands.
Do not put any object into openings. Do
not use with any opening blocked; keep
openings free of dust, lint, hair, and
anything that may reduce air flow.
■
■
■
■
■
■
■
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
Turn off all controls before plugging or
unplugging vacuum cleaner.
Use extra care when cleaning stairs.
Do not pick up flammable materials (lighter
fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapours.
Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, etc.).
Do not use vacuum cleaner in an enclosed
space filled with vapours given off by oil
base paint, paint thinner, some moth
proofing substances, flammable dust, or
other explosive or toxic vapours.
Do not pick up hard or sharp objects such
as glass, nails, screws, coins, etc.
Do not pick up anything that is burning
or smoking, such as cigarettes, matches, or
hot ashes.
Do not use without filters in place.
Use only on dry, indoor surfaces.
Keep appliance on a level surface.
Do not carry the vacuum cleaner while it
is running.
SAVE THESE INSTRUCTIONS
FOR FUTURE USE.
THIS APPLIANCE HAS A
POLARIZED PLUG.
To reduce the risk of electric shock, this
appliance has a polarized plug (one blade is wider
than the other). This plug will fit in a polarized
outlet only one way. If the plug does not fit fully in
the outlet, reverse the plug. If it still does not fit,
contact a qualified electrician to install a proper
outlet. Do not change the plug in any way.
This model is for household use only.
3
Hose Clip
Stretch Hose
Handle
Quick ReleaseTM
Cord Wrap
Carrying
Handle
Crevice Tool
Quick Reach®
Handle
Upper Tank Knob
Power
Switch
Extension Wand
Dusting
Brush
Louvers
Hose Wand
Hose
Wand Base
Power Cord
Dirt Container
CleanView®
Window
Pre-Motor Filter
Headlight
Height Adjustment Knob
Furniture Protection Guard
Post-Motor
Filter
Optional Hepa
Media Filter (Select
Models Only)
Lock ’n
Seal™ Lever
Handle
Release
Pedal
Power Trak™
Power Trak™ Models
Powerfoot
CAUTION:
Do not plug in your vacuum
cleaner until you are familiar
with all instructions and
operating procedures.
4
Upper Tank
Furniture Protection Guard
How To Use This Guide
This User’s Guide has been designed to help you get the
most satisfaction from your BISSELL CleanView. You’ll find
assembly and operating instructions, safety precautions, as well
as maintenance and troubleshooting instructions. Please read
this Guide thoroughly before assembling your vacuum cleaner.
Pay particular attention to the product diagram, assembly
instructions, and part names. Locate and organize all parts
before assembly. Familiarize yourself with the parts and where
they fit. Following this User’s Guide will greatly enhance your
ability to get the most performance from your BISSELL CleanView for many years.
How To Put It Together
The only tool you’ll need to assemble your vacuum
cleaner is a screwdriver.
WARNING:
Plastic film can be dangerous.
To avoid danger of suffocation,
keep away from babies
and children.
Attach Handle To Vacuum
1.
Locate the vacuum Handle and remove the screw packet
taped to the base of the Handle.
2.
Stand the vacuum upright and slide the base of the Handle
firmly into the grooves at the top of the vacuum body.
3.
Check to be sure the Handle is fitted to the vacuum
body. If there is a gap in front, continue to push firmly
until the Handle is flush.
4.
Insert one screw provided from the screw packet into the
existing hole. Tighten securely with a screwdriver.
Attach Vacuum Hose and Tools
1.
Position the Hose Assembly on the back of the vacuum
as shown.
2.
Attach the Hose with the remaining two screws from
the packet. Tighten securely with a screwdriver.
3.
Grasping the Quick Reach Handle, slide the end of the
Hose Wand onto the suction intake opening. Snap the
Hose into the Hose Clip.
NOTE: The Powerfoot will not operate effectively
unless the hose wand is firmly attached to the
suction intake opening.
5
Attach Vacuum Hose and Tools Continued
4.
5.
Slide the Extension Wand and the Crevice Tool together
into the storage clip as shown.
Slide the Dusting Brush Tool into the storage clip as shown.
How To Use Your BISSELL CleanView®
Handle Positions
Press the Handle Release Pedal with your foot to place
your CleanView into one of three cleaning positions.
1.
Upright- For storage and above floor cleaning with tools.
2.
Normal Cleaning- Press Handle Release Pedal once. Use
for most household floor cleaning tasks.
3.
Low Cleaning- With the vacuum in normal cleaning position,
press Handle Release Pedal again. Use for reaching under
low furniture such as tables, chairs or beds.
Note:
The Floor Brush will continue to rotate
while you use your vacuum for above
floor cleaning. To prevent carpet
damage, do not lean on the vacuum
or let the Powerfoot tilt forward.
CAUTION:
Before using your vacuum, make
sure that the Dirt Container and
Upper Tank are in locked position
and that all filters (Pre-Motor and
Post-Motor) are in place. Do not
operate your vacuum without
these filters.
1
2
3
Power Height Adjustment
The Powerfoot/Rotating Floor Brush on your BISSELL CleanView
can be adjusted to clean several floor surfaces.
NOTE: For optimal cleaning performance, adjust
to the lowest practical setting. If your cleaner is
difficult to push, adjust to the next higher setting.
1.
2.
Place Handle in Upright Position.
Place the Handle into the Normal Cleaning Position and
the Powerfoot will adjust to the setting chosen.
NOTE: You may also adjust the setting while in
the Normal Cleaning Position.
6
Before cleaning
under low
furniture, check
area first for
objects that
might harm the
unit or block the
Vacuum Hose.
Turn Height Adjustment knob to desired setting.
Lowest Setting - For bare floors.
Medium Settings - For short and medium
pile carpets.
Highest Setting - For plush pile carpet.
3.
Tip:
Tip:
Your BISSELL
CleanView
features a
Quick-Release
Cord Wrap. To
remove the
Power Cord
quickly and
easily, rotate the
Upper Cord Wrap
towards floor,
and slip Power
Cord from Upper
and Lower
Cord Wraps.
Transporting Cleaner
1.
To move your cleaner from room to room, put the Handle
in the upright position, tilt the cleaner back on its rear
wheels and push forward.
2.
The cleaner can also be moved by using the
Carrying Handle.
Carrying
Handle
Special On-Board Tools
Your BISSELL CleanView is not only a powerful carpet and rug
vacuum cleaner, it’s also a versatile above floor vacuum cleaner
when you select one of the special tools.
1.
Note:
The Floor Brush will continue to rotate
while you use your vacuum for above
floor cleaning. To prevent carpet
damage, do not lean on the vacuum
or let the Powerfoot tilt forward.
Raise Handle to Upright Position.
2.
Grasp the Quick Reach Handle and lift Hose Wand to
separate from suction intake opening.
3.
Attach tools by firmly pushing onto Vacuum Hose
or Extension Wand.
Dusting Brush Tool:
Use to dust furniture, blinds, books, lamps, shelves,
draperies, cushions.
Crevice Tool:
Use in tight narrow spaces.
Extension Wand:
Use with desired attachment for a longer reach.
CAUTION:
The Rotating Floor Brush continues to rotate
while tools are in use. To reduce the risk of
injury from moving parts, always move the
cleaner with the Carrying Handle at the back
of the cleaner. Always place vacuum cleaner
on floor with Handle in Upright position when
using tools. Never place your fingers under
the cleaner when it is running. Never place
Powerfoot on furniture or uneven surfaces.
Do not place vacuum cleaner close enough
to objects to pull them into rotating brush.
Tip:
Hair, string and
small objects can
block the Vacuum
Hose or Tools.
Check them
occasionally for
obstructions.
7
Power Cord Storage
When you are done using your BISSELL CleanView, return it to the
Upright position and store the Power Cord.
1.
Turn vacuum cleaner off.
2.
Unplug Power Cord by grasping the polarized plug (NOT the
cord) and disconnect from outlet.
3.
Loop Power Cord around Cord Wraps on side of
vacuum cleaner.
4.
Clip molded plug to Power Cord to secure.
NOTICE:
While vacuuming, certain
carpets and low humidity
conditions may generate small
static discharges. The discharges
are entirely harmless and are
not associated in any way with
the main power supply.
How to Maintain Your BISSELL CleanView®
To maintain maximum cleaning performance, the following
maintenance steps must be performed:
1.
Empty the Dirt Container when the dirt reaches the “Full” line
on the side.
2.
Clean or replace the Pre-Motor Filter at least once a month.
3.
Clean or replace the Post-Motor Filter every 3 months.
WARNING:
To
reduce the risk of electric
shock, turn Power Switch
OFF and disconnect
polarized plug from
electrical outlet before
performing maintenance or
troubleshooting checks.
More frequent filter cleaning may be necessary if you are vacuuming
new carpet, fine dust, or have allergy concerns. Follow the instructions
on the following pages to perform these simple maintenance steps.
Tip:
For maximum
cleaning performance,
Check and clean or
replace all filters
as suggested.
Empty Dirt Container
The Dirt Container needs to be emptied when the dirt reaches the Full
line on the side of the Container.
1.
Unplug cleaner from electrical outlet.
2.
Slide the Lock ‘n Seal Lever to the "Unlock" position.
3.
Grasp handle and pull the Dirt Container straight out to remove
from vacuum.
4.
Empty dirt into garbage container.
5.
Put the Dirt Container back in the vacuum and slide the lever to
the "Lock" position.
Note: The Dirt Container may be washed in warm
water with a mild detergent. Make sure it is
completely dry before using again.
8
Full Line
Unlock
Position
Lock Position
Cleaning The Upper Tank & Louvers
1.
Unplug the cleaner from electrical outlet.
2.
The Upper Tank area can be reached by removing the
Dirt Container, reaching underneath the Upper Tank and
turning the Louver Cap to unlock. Pull straight down to
remove. Brush the dirt off the Louvers and Upper Tank
area.
3.
The Upper Tank and Louvers may be wiped clean with a
damp cloth.
Note: For easier access, the entire Upper Tank
may be removed by turning the knob on the
back of the cleaner to unlock and pulling the
entire tank straight out.
Cleaning The Pre-Motor and Post-Motor Filters
Use only BISSELL Replacement Filters in your BISSELL CleanView.
Pre-Motor Filter
203-2056
Post-Motor Filter
203-1009
HEPA Media Post-Motor Filter
3207-C (Select Models Only)
1.
Unplug the cleaner from electrical outlet.
2.
The Pre-Motor Filter protects the motor from dirt particles.
It is located in the slide out tray underneath the Dirt Container. If the filter becomes dirty, pull out the tray, lift out
the filter and clean.
3.
4.
The Post-Motor Filter assists in the filtration process to
return clean air to the room. It is located behind the door
on the side of the cleaner. If the filter becomes dirty,
open the door, remove the filter and clean.
Note: Select Models come with a white, pleated
HEPA Media Filter. This filter is not washable and
must be replaced.
The standard filters may be hand washed in cold water
with mild detergent. Rinse well and air dry thoroughly
before replacing.
W
ARNING:
Do Not operate cleaner
with damp or wet
filters or without all
filters in place.
Pre-Motor
Filter
Post-Motor
Filter
WARNING:
To reduce the risk of injury
from moving parts, turn
off vacuum cleaner and
disconnect Power Plug
from electrical outlet.
9
Check Rotating Floor Brush and Drive Belt
You should check your vacuum cleaner’s Rotating Floor Brush
and Drive Belt regularly for wear or damage. You should also
clean the brush and brush ends of strings, hair, and carpet
fibres. These can wrap around the brush and hamper its ability
to effectively clean your carpet. Also remove any debris that
has accumulated under the brush cover.
1.
2.
3.
4.
Unplug cleaner from electrical outlet.
Place handle in Low position and turn vacuum cleaner
over so bottom side is up.
Remove the four screws as shown with a Phillips head
screwdriver. Lift the Brush Cover off.
Note: The Power Trak models have an additional
screw which needs to be removed. See the 2nd
illustration.
Grasp Rotating Floor Brush at both ends and lift.
5.
Clean strings, hair and other debris from Rotating Floor
Brush, paying particular attention to brush ends.
6.
Clean strings, hair and other debris from Motor Pulley
and Drive Belt areas.
7.
8.
Check Air Passageway for obstructions. Remove debris
from this area.
Use only BISSELL Style 7 Replacement Belts (#32074) in your
BISSELL CleanView.
2.
10
Power Trak models only
Check Drive Belt carefully for wear, cuts or stressed areas. Motor Pulley
Replace Drive Belt
1.
Brush
Cover
Unplug cleaner from electrical outlet.
With Rotating Floor Brush removed from vacuum cleaner
(Steps 1-4 of check Rotating Floor Brush and Drive Belt),
grasp old Drive Belt and remove from Motor Pulley. Discard old Drive Belt.
3.
Place new Drive Belt over Motor Pulley and stretch other
end over Rotating Floor Brush in the space between
the bristles.
4.
Place ends of Rotating Floor Brush down into slots on
sides as shown.
5.
Turn Rotating Floor Brush by hand several times in the
direction of Motor Pulley. If properly installed, Drive Belt
will centre itself on Rotating Brush crown.
6.
Reposition Brush Cover and screws. Tighten
screws securely.
Air Passageway
Replace Lightbulb
Use only BISSELL Replacement Bulb (#203-1007) in your BISSELL CleanView.
1.
2.
3.
4.
Unplug cleaner from electrical outlet
Using a screwdriver, remove the two screws as shown and lift off the lens.
Remove the bulb from the socket by pushing in gently and turning it
counterclockwise. Install the new bulb by pushing it gently into the
socket and turning clockwise.
Reposition lens and secure with the two screws.
Clearing Clogs
Low suction or poor pickup may be due to a clog in the vacuum cleaner. If
you notice a change in the sound of the motor or a reduction in the spinning
action, check for clogs.
1.
2.
3.
4.
Unplug cleaner from electrical outlet.
Empty Dirt Container.
Check Upper Tank for build up or clogs.
Suction
Inlet
Remove the Upper Tank and check the suction inlet for a clog.
5.
Grasp the Quick Reach Handle and lift Hose Wand to separate from
the suction opening. Check for a clog in the Base, the Wand or
the Hose.
6.
Remove the screw attaching the Hose Wand Base to the
vacuum. Straighten the Hose Wand Base and unclog with long,
narrow object.
7.
If the clog persists, follow the instructions for Checking the
Rotating Floor Brush on page 10 and inspect the Air Passageway
for obstructions.
Thermal Protector
An internal thermal protector has been designed into your cleaner to
protect it from overheating. When the thermal protector activates, the
cleaner will stop running. If this happens, proceed as follows:
1.
Turn the cleaner OFF and unplug from electrical outlet.
2.
Check the Pre-Motor Filter and Post-Motor Filter for
dirt accumulation.
3.
Refer to the "Clearing Clogs" section.
4.
When cleaner is unplugged and motor cools for approximately
30 minutes, the thermal protector automatically resets and cleaning may continue. If the thermal protector continues to activate after
following the above steps, your cleaner may need servicing. Call
BISSELL Customer Service, or visit the Web Site.
Air Passageway
11
Troubleshooting
Vacuum cleaner won't run.
Possible Causes
1
2
3
Remedies
Power cord not firmly plugged in
Blown household fuse or breaker
Thermal protector activated
1
2
3
Check electrical plug
Check/replace fuse - Reset breaker
Allow cleaner to cool for 30 minutes, see pg. 11
Vacuum cleaner won't pick up dirt.
Possible Causes
1
2
3
4
5
6
7
8
9
10
Remedies
Incorrect Height Adjustment
Hose not attached to suction opening
1
Crack or hole in Hose
Broken or worn Drive Belt
Rotating Floor Brush bristles worn
Rotating Floor Brush jammed
Clog in vacuum
Dirt Container full
Dirt Container or Upper Tank not installed properly
Filters are dirty
3
2
4
5
6
7
8
9
10
Adjust Powerfoot to correct height setting
Grasp Quick Reach Handle and firmly push Hose
Wand onto the suction opening
Check Hose and replace if needed
Replace Drive Belt, see pg. 10
Replace brush
Remove brush and clean debris from brush ends
Follow instructions on pg. 11 for clearing clogs
Empty Dirt Container
Position correctly and lock in place
Check and clean Pre-Motor and
Post- Motor Filters
Tools won't pick up dirt.
Possible Causes
1
2
3
4
5
Remedies
Crack or hole in Hose
Clog in vacuum
Dirt Container full
Dirt Container or Upper Tank not installed properly
Filters are dirty
1
2
3
4
5
Check Hose and replace if needed
Follow instructions on pg. 11 for clearing clogs
Empty Dirt Container
Position correctly and lock in place
Check and clean Pre-Motor and
Post-Motor Filters
Vacuum cleaner is difficult to push.
Possible Cause
1
Remedie
Incorrect Height Adjustment
1
Adjust Powerfoot to correct height setting
Visible dirt escaping from cleaner.
Possible Causes
Dirt Container full
Filters missing or installed incorrectly
1
2
3
Dirt Container installed incorrectly
3
1
WARNING:
To reduce the risk of injury
from moving parts and/ or
electrical shock, turn
Power Switch OFF and
disconnect polarized plug
from electrical outlet
before performing
troubleshooting checks.
12
Remedies
2
Empty Dirt Container
Check Pre-Motor and Post-Motor Filters
for correct installation
Pull out and re-insert Dirt Container correctly
If suggested solutions do not correct the problem, call:
BISSELL Customer Service
1-800-263-2535
Monday - Friday 8 a.m. - 4:30 p.m. EST
or visit the BISSELL Web Site - www.bissell.com
Replacement Parts – BISSELL CleanView® Series
You may purchase replacement parts from your retailer, or by calling
BISSELL Customer Service or by visiting our Web Site. To locate a retailer
near you, or to place an order using Visa or MasterCard, call
1
2
3
4
5
6/7
8
9
10
11
BISSELL Customer Service
1-800-263-2535
Monday - Friday
8 a.m. - 4:30 p.m. EST
Or visit our Web Site - www.bissell.com
Item
Part No.
Part Name
1
2
3
4
5
6
7
8
9
10
11
12
32074
203-1007
203-1063
203-1083
203-1084
203-1036
203-2012
203-1016
203-2013
203-2056
203-1009
3207-C
Style 7 Drive Belt (2-Pack)
Headlight Bulb
Crevice Tool
Dusting Brush
Extension Wand
Vacuum Hose
Vacuum Hose Clear (Select Models Only)
Brush Roll
Power Trak Brush Roll (Select Models Only)
Pre-Motor Filter
Post-Motor Filter
HEPA Media Post-Motor Filter (Select Models Only)
BISSELL Customer Service
12
For information about repairs or replacement parts, or
questions about your warranty, call:
BISSELL Customer Service
1-800-263-2535
Monday - Friday
8 a.m. - 4:30 p.m. EST
Or write:
BISSELL Ltd.
Box 1003,
Niagara Falls, Ont.,
L2E 6W2
ATTN: Customer Service
Or visit the BISSELL Web Site - www.bissell.com
E-mail us at: canada.custhelp@bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It is your warranty.
Please do not return this product to the store.
©2002 BISSELL Homecare, Inc.
BISSELL Ltd.
Niagara Falls, Ont., L2E 6W2
All rights reserved. Printed in Korea.
Part Number 999-6045
Visit our Web Site at:
www.bissell.com
13
Warranty
If you need additional instruction regarding this warranty or have questions regarding
what it may cover, please contact BISSELL Customer Service by e-mail, telephone, or
regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the
product BISSELL Ltd. will repair or replace (with new or remanufactured components
or products), at BISSELL’s option, free of charge from the date of purchase by the
original purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental
service. This warranty does not apply to fans or routine maintenance components such
as filters, bags, belts, or brushes. Damage or malfunction caused by negligence,
abuse, or use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Customer Service at the number below or www.bissell.com
to locate a BISSELL Authorized Service Centre in your area. If there are no authorized
BISSELL Service Centres in your area, a BISSELL Representative at
canada.custhelp@bissell.com or at the phone number below will issue you a
Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL
for warranty repair.
-- The machine should be returned with a photocopy of your proof of purchase. (Your
dated sales receipt is your warranty - do not send original.) If you need information
about repairs or replacement parts, or if you have questions about your warranty,
e-mail: canada.custhelp@bissell.com.
Or call:
BISSELL Customer Service
1-800-263-2535
Monday - Friday
8 a.m. - 4:30 p.m. (E.S.T.)
Or write:
BISSELL Ltd.,
ATTN: Customer Service,
Box 1003,
Niagara Falls, Ontario, L2E 6W2
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY.
BISSELL LTD. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED
WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE
PRODUCT.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
14