Bissell 3950 Vacuum Cleaner User Manual

CleanAlong™
USER’S GUIDE
48K2 SERIES
3
Safety Instructions
4
Product View
5
Assembly
6-9
10-12
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Operations
Maintenance and Care
13
Troubleshooting
14
Consumer Services
15
Replacement Parts
16
Warranty
12/22/08 10:16:13 AM
Thanks for buying a BISSELL CleanAlong Canister Vacuum
We’re glad you purchased a BISSELL CleanAlong canister vacuum. Everything
we know about floor care went into the design and construction of this
complete, high-tech home cleaning system.
Your BISSELL canister vacuum is well made, and we back it with a limited
one year warranty. We also stand behind it with a knowledgeable,
dedicated Consumer Services department, so, should you ever have a
problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is
a global leader in the design, manufacture, and service of high quality
homecare products like your BISSELL canister vacuum .
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic
precautions should be observed, including
the following:
READ ALL INSTRUCTIONS
BEFORE USING YOUR
CANISTER VACUUM.
Always connect to a polarized outlet (left slot is wider
than right). Unplug from outlet when not in use and
before conducting maintenance.
WARNING:
To reduce
the risk of fire, electric shock,
or injury:
■ Do not leave cleaner when it is plugged in.
■ Unplug from outlet when not in use and before
servicing.
■ Do not use with damaged cord or plug.
■ To unplug grasp plug not cord.
■ Do not pull or carry by cord, use cord as a handle,
■
■
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■
■
■
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close door on cord, pull cord around sharp corners,
run cleaner over cord, or expose cord to heated
surfaces.
Hold plug when rewinding the cord onto the reel.
Do not allow the plug to whip when rewinding.
Do not use cleaner if it has been dropped, damaged,
left outdoors or dropped into water. Have it repaired
at an Authorized Service Center.
Do not allow children to use as a toy.
Do not use outdoors or on wet surfaces.
Do not handle cleaner or plug with wet hands.
Do not put any object into openings, use with
blocked opening, or restrict air flow.
Do not use without dust bag and/or filters in place.
Do not allow hair, loose clothing, fingers or
body parts to get near openings or floor brush in
the appliance.
Do not pick up hot coals, cigarette butts, matches
or any hot, smoking, or burning objects.
Do not pick up hard or sharp objects such as glass,
nails, screws, coins, etc.
Do not pick up flammable or combustible materials
(lighter fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor.
Do not unplug by pulling on cord.
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■ Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc.).
■ Do not use in an enclosed space filled with vapors
■
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■
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given off by oil base paint, paint thinner, some moth
proofing substances, flammable dust, or other
explosive or toxic vapors.
Do not use for any purpose other than described in
this User’s Guide.
Always turn off this appliance before connecting or
disconnecting vacuum hose.
Use only manufacturer’s recommended attachments.
Use only on dry, indoor surfaces.
Keep openings free of dust, lint, hair, etc.
Keep appliance on a level surface.
Turn off all controls before plugging or
unplugging cleaner.
Be extra careful when cleaning stairs.
Close attention is necessary when used by or
near children.
SAVE THESE
INSTRUCTIONS FOR
FUTURE USE
THIS APPLIANCE
HAS A POLARIZED
PLUG.
To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician to install a proper outlet.
Do not change the plug in any way.
This model is for household use only.
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Product view
Variable Suction Power Control
Brush Roll On/Off
Flex Hose
Handle
Telescoping Extension Wand
Swivel Hose
Automatic
Cord
Rewind Button
Power Button
Bag Change
Indicator
Post-Motor HEPA
Media Filter
Powerhead
CAUTION:
Do not plug in your vacuum
until you are familiar with all
instructions and operating
procedures.
BareFloor Tool
4
Bristle Brush
Upholstery Tool
Crevice Tool
Dusting Brush
Tool Holder
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Assembling your vacuum
1.
2.
Plug the cord from the hose into the slot on
the lower left front of canister.
3.
Connect and plug-in telescoping extension
wand to the handle end of the flex hose.
4.
Connect the powerhead onto the telescoping
extension wand.
5.
Attach the tool holder to the telescoping
extension wand and insert the tools into the
holder.
6.
WARNING:
Plastic film can be dangerous.
Connect swivel hose by squeezing both
locking buttons and inserting it into the
suction opening on the canister. Once the
swivel hose is inserted in the suction opening,
release the locking buttons.
To avoid danger of suffocation,
keep away from babies and
children.
1.
5.
To extend the telescopic tube, push the
black release button and then pull the tube
to the desired length.
NOTE: Shorten length of telescopic tube for
storage.
7.
To store the barefloor tool, insert the storage
clip into the storage slot on the rear of the
vacuum or on the back of the unit when in
an upright position.
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7.
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Operations
Special tools
Tip:
Your BISSELL CleanAlong is not only a
powerful carpet and rug vacuum cleaner, it’s
also a versatile bare floor vacuum cleaner and
above floor vacuum cleaner when you select
one of the special tools.
Powerhead:
The CleanAlong comes with the powerhead
for your regular use. The powerhead has
many features, including:
1.
A motorized, rotating brush that can be
turned on/off by a switch on the handle so
you can protect your bare floors.
2.
Six height adjustments so you can vacuum
from non-carpet to carpeted areas with
ease.
3.
Before cleaning under
low furniture, check
area first for objects
that might harm the
unit or block the hose.
Tip:
Hair, string and small objects
can block the hose and tools.
Check them occasionally for
obstructions.
Variable suction control which can be
controlled on a switch located on the handle.
BareFloor tool:
Use to vacuum carpets, rugs and bare floors. 1.
Swivel head turns to get into tight spaces
and fits under cabinets.
1.
2.
To vacuum carpets and rugs, push the brush
switch to the carpet position
. This
will pull the brushes up into the floor nozzle.
To vacuum bare floors, push the brush
switch to the bare floor position
.
This will extend the brushes down from the
floor nozzle.
Brush Up
Brush Down
2.
Floor brush:
Ideal for cleaning edges on bare floor.
Dusting brush:
Use the dusting brush to dust furniture, blinds,
books, lamps, shelves and baseboards.
Upholstery tool:
Use the upholstery tool to clean curtains,
draperies, cushions and fabrics.
Crevice tool:
Use the crevice tool in tight, narrow spaces.
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Operations
Power cord
The power cord is located at the rear of the
vacuum. Gently pull out the power cord,
watching for the yellow line. Stop pulling the
power cord once the yellow line is visible.
There is also a red line, which indicates the
end of the usable cord. Do not pull the power
Automatic
cord out beyond the red line.
Cord Rewind
Button
Automatic cord rewind
Your vacuum is equipped with an automatic
cord rewind. When cleaning is finished, press
the power button OFF and grasp the plug to
disconnect from the electrical outlet. Hold the
plug and press the automatic cord rewind
button to rewind the cord automatically.
CAUTION:
Be careful to avoid
Power button
injury as cord retracts
very quickly.
Turn the power on or off by pressing lightly
downward on the power button ( ).
Motorized powerhead
Power Button
Set the power switch on the handle to 1 for
rotating brush or 0 to turn rotating brush off.
NOTE: The power brush will automatically
turn off if the telescopic tube is in an upright
position to protect your carpet from potential
damage caused by the rotation of the power
brush.
NOTE: The power brush will automatically
turn off if the rotator bar is blocked by clogs
(hair, cloth, ect.) for your protection. In that
case, turn off the power head, unplug the
vacuum, clean the clog, and re-start the
power brush.
Variable Suction
Control
PowerBrush
On/Off
Variable suction power control
The variable suction power control is located
on the top of the handle. Slide the control
toward the larger dots for maximum suction.
Slide the control toward the smaller dots to
minimize suction for lightly soiled areas or
delicate fabrics.
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CAUTION:
Before using your vacuum,
make sure that the dust bag
and all filters (pre-motor
and post-motor) are in
place. Do not operate your
vacuum without the dust
bag and filters.
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Operations
Variable height adjustments
Step on the brush height adjuster located on
the right side of the motorized powerhead to
adjust for flooring type (lowest setting (1)for
non-carpet, indoor areas, highest setting (6)
for plush pile carpet).
Handle position
Press the handle release pedal, located in the
middle of the motorized powerhead, with your
foot to place your vacuum into one of the three
cleaning positions.
1. Upright – For storage and above floor
cleaning with tools.
2.
Normal Cleaning – Press handle release
pedal once. Position used for most household floor cleaning tasks.
3.
Low Cleaning – With the vacuum in normal
cleaning position, press handle release pedal
again. Use for reaching under low furniture
such as tables, chairs or beds.
1.
2.
3.
High filtration dust bag
The BISSELL CleanAlong features a non-woven,
high filtration dust bag that captures more fine
dust than traditional paper dust bags, giving off
less dust emissions. It also holds more fine dust
particles, giving you longer lasting suction power.
Tip:
Before cleaning under low furniture,
check area first for objects that might
harm the unit or block the vacuum
hose.
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Operations
Bag change indicator
The bag change indicator is located between
the power button and the automatic cord
rewind button. If the bag change indicator turns
orange while you are vacuuming, the dust bag
needs to be replaced. The dust bag may appear
to be full or only partially full depending upon
the type of debris picked up. Fine particles can
block the airflow in the dust bag and reduce
suction before the dust bag is full. If the bag
change indicator remains orange, even after
changing the dust bag, turn the vacuum off and
check for a clog in the hose or tools.
Dust bag replacement
1.
Unplug the vacuum from electrical outlet.
2.
Disconnect hose
3.
Open the dust bag compartment by lifting up
on the latch on the door on the front of the
vacuum.
4.
Lift out the dust bag holder and dust bag.
5.
Release the dust bag from the holder by
pressing the dust bag holder clip and pulling
the dust bag out of the holder. Discard the
used dust bag.
6.
Slide the new dust bag into the holder by
inserting the dust bag into the tabs located
at the bottom of the holder. Then press the
dust bag holder clip, insert the dust bag and
release the dust bag holder clip to hold the
dust bag in place.
7.
Place holder and new dust bag back into
the dust bag compartment, making sure
the entire bag is tucked in below the seal
gasket.
8.
Close dust bag compartment door and press
down gently until it locks into place.
NOTE: The dust bag compartment door will
not close without the dust bag in place.
9.
Reconnect hose.
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3.
4.
5
WARNING:
To
reduce the risk of electric
shock, turn power switch OFF
and disconnect plug from
electrical outlet before
performing maintenance or
troubleshooting checks.
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Maintenance and care
Cleaning the pre-motor filter
The pre-motor filter protects the motor from
dirt and dust particles.
1.
Unplug the vacuum from electrical outlet.
2.
Disconnect hose
3.
Open the dust bag compartment by lifting
up on the latch on the door at the front of
the vacuum. Lift out the dust bag holder and
dust bag.
4.
Remove the filter frame from the filter holder
by grasping the lip of the frame and pulling
up.
5.
Remove the filter from the filter frame and
clean by hand washing in warm water. A mild
detergent can be used if desired. Allow the
filter to air dry thoroughly before replacing.
6.
Place the filter back into the filter frame and
replace back into the filter holder.
NOTE: The filter frame should be placed so
the protective frame is visible.
7.
Place dust bag holder and dust bag into the
dust bag compartment, making sure the
entire bag is tucked in below the seal gasket.
8.
Close dust bag compartment door and press
down gently until it locks into place.
9.
Reconnect hose.
NOTICE:
This product is intended for household
use only and not for commercial or
industrial use. Vacuuming of dust
from products like plaster, concrete or
ashes will damage the motor and void
the warranty.
Washable PreMotor Filter
3.
Tip:
For maximum cleaning performance,
check the filters often and clean or
replace if necessary.
WARNING:
Do not operate cleaner
with damp or wet
filters or without all
filters in place.
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Maintenance and care
Replacing the post-motor HEPA media filter
The post-motor HEPA media filter assists in
the filtration process to return clean air to
the room.
1.
Unplug the vacuum from electrical outlet.
2.
Remove the filter door (located on the rear of
the vacuum) by pulling up on the filter door
latch.
3.
Remove the post-motor HEPA media filter by
grasping the lip of the filter frame and
pulling up.
4.
Replace the post-motor HEPA media filter
with a new filter.
NOTE: The post-motor filter is a white,
pleated HEPA media filter. This filter is NOT
washable and must be replaced when it
becomes dirty.
3.
4.
Post-Motor
HEPA Media Filter
NOTE: The HEPA media filter should not be
touched, when handling be sure to only
touch the frame.
5.
Replace the filter door by inserting the two
tabs at the top of the filter door and pushing
down on the bottom of the filter door.
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Maintenance and care
Cleaning the motorized powerhead
The brush can usually be cleaned without
removal from the vacuum. If there is an
excessive amount of hair and debris, however, it
is best to remove the brush.
1. Unplug the vacuum.
2.
Lay the motorized powerhead forward on the
floor.
3.
Locate the locking screws (2) on the
bottom of the powerfoot. Using a Phillips
head screwdriver, remove the screws. Lift off
the brush cover. Grasp the brush firmly, and
pull it out.
4.
Clean debris from brush. Lint, carpet pile,
and hair can be removed with a pair of
scissors. If brush bristles are worn or missing, replace brush.
5.
Slide belt over brush onto the belt track.
Slide belt over the motor pulley. To reinstall brush, slide square ends of brush into
grooves, beginning with the belt side. The
drive belt should have room to rotate within
the belt channel. Make sure drive belt is
looped over roller and not twisted. Inspect
belt action by rolling the brush with the palm
of your hand.
6.
Reattach brush cover to powerhead with (2)
screws.
3.
5.
Replacing the drive belt
12
1.
Follow steps 1, 2 and 3 from the Cleaning
the motorized powerhead section.
2.
Remove old belt from brush.
3.
Attach new belt, aligning as indicate in steps
5 and 6 from Cleaning the motorized power
head section.
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Troubleshooting
Vacuum cleaner won’t run
WARNING:
To reduce the risk of electric shock,
turn power OFF and disconnect
plug from electrical outlet before
performing maintenance or
troubleshooting.
Possible causes
Remedies
1.
Vacuum cleaner is not plugged in
1. Check electrical plug
2.
Power button is not pressed down
2. Press power button down
Vacuum cleaner won’t pick up or low suction
Possible causes
Remedies
1.
Tools, flex hose and/or telescoping
extension wand are blocked
1. Remove each part and check for blockages
2.
Filters are dirty
2. Check and clean or replace pre-motor
and post-motor filters
3.
Dust bag is full
3. Replace with new dust bag
4.
Swivel hose not securely attached to suction opening
4. Make sure swivel hose is locked into
suction opening
5.
Crack or hole in flex hose
5. Check hose and replace if needed
6.
Air flow regulator or variable suction power
control is set to open or minimum setting
6. Change to closed or maximum setting
Visible dust escaping from vacuum
Possible causes
Remedies
1. Dust bag is full
1. Replace with new dust bag
2. Filters missing or installed incorrectly
2. Check pre-motor and post-motor filter for
correct installation
3. Filters are dirty
3. Check and clean or replace pre-motor
and post-motor filters
4. Flex hose is blocked
4. Remove hose and check for
blockages
5. Swivel hose not securely attached to suction opening
5. Make sure swivel hose is locked into
suction opening
6. Crack or hole in flex hose
6. Check hose and replace if needed
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
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BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call or write:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 10 p.m. ET
Saturday
9 a.m. — 8 p.m. ET
Or visit the BISSELL website
www.bissell.com
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It is your warranty.
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Replacement parts - BISSELL CleanAlong
s
Item
Part No.
Part Name
1
2
3
4
5
6
7
8
9
10
11
203-7270
203-7268
203-7269
203-7309
203-7310
203-7315
203-7314
203-7273
203-7272
203-7271
203-7274
Dust Bag (3pk)
Pre-Motor Filter
Post-Motor HEPA Media Filter
Barefloor Tool
Floor Brush
Hose Grip with Powercord
Extension Wand with Power Cord
Upholstery Tool
Dusting Brush
Crevice Tool
Tool Holder
1
2
3
4
5
6
7
8
9
10
11
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Warranty - BISSELL CleanAlong Canister Vacuum
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option,
free of charge from the date of purchase by the original purchaser, for one year any defective or
malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply
to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty,
contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Services” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE
PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER
ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION
OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION
FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
©2008 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4075
Rev 12/08
Visit our website at:
www.bissell.com
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