BlueAnt Wireless X5i Bluetooth Headset User Manual

Contact BlueAnt:
Nth America
support@myblueant.com
1 866 891-3032
Australia
Australia
support@blueant.com.au
1300 669 049
New Zealand
Zealand
New
support@blueant.com.au
0800 443 122
2
X5i Stereo Bluetooth Headset
3
X5i Stereo Bluetooth Headset
Contents
Safety Instructions ....................................................................................................................................................................... 5
Introduction.................................................................................................................................................................................. 6
Product Features (X5 Stereo Bluetooth Headset) ....................................................................................................................... 7
Product Features (Voice Enabled Audio Streamer) ..................................................................................................................... 7
Product Functions ....................................................................................................................................................................... 8
What’s included in the Package .................................................................................................................................................. 9
Description of Parts (X5 Stereo Bluetooth Headset).................................................................................................................... 9
Description of Parts (Audio Streamer) ....................................................................................................................................... 10
Wearing the Headset ................................................................................................................................................................. 11
Mounting / Removing battery..................................................................................................................................................... 11
Charging the battery .................................................................................................................................................................. 12
Battery Information .................................................................................................................................................................... 12
Switching the Headset ON/OFF ................................................................................................................................................ 13
Pairing Headset with Bluetooth Devices (Phone, PDA) ............................................................................................................. 13
Using the Headset to Make a Call ............................................................................................................................................. 14
Using the Headset to Answer a Call .......................................................................................................................................... 14
Using the Audio Streamer with Headset .................................................................................................................................... 15
Switching the Audio Streamer ON/OFF ..................................................................................................................................... 15
Using Audio Streamer with Headset to Listen to Music ............................................................................................................. 15
Using Audio Streamer with Headset for Stereo and Voice Applications ..................................................................................... 16
4
X5i Stereo Bluetooth Headset
Reconnecting Audio Streamer with Headset ............................................................................................................................. 16
Remote Control Function........................................................................................................................................................... 17
Hints for Optimum Audio Transmission...................................................................................................................................... 17
Scatternet Connection ............................................................................................................................................................... 18
Phone Software ......................................................................................................................................................................... 18
Resetting Your Phone ................................................................................................................................................................ 18
Function / Button Matrix............................................................................................................................................................. 19
LED Indicator (X5 Stereo Bluetooth Headset) ........................................................................................................................... 20
LED Indicator (Audio Streamer)................................................................................................................................................. 20
Specifications ............................................................................................................................................................................ 21
Optional Item ............................................................................................................................................................................. 21
FREQUENTLY ASKED QUESTIONS (FAQ) ............................................................................................................................. 22
General FAQ ............................................................................................................................................................................. 25
Bluetooth FAQ ........................................................................................................................................................................... 28
Troubleshooting FAQ................................................................................................................................................................. 30
Contact Us................................................................................................................................................................................. 35
Warranty Process ...................................................................................................................................................................... 35
X5i Stereo Bluetooth Headset
Safety Instructions
z Never use the X5 Stereo Bluetooth Headset while driving.
z Check the laws and regulations on the use of mobile phones and handsfree equipments in areas you intend to use.
z Continuous listening of music at high volume may cause hearing defects.
z Use of non-BLUEANT batteries may result in damage, performance degradation, injury, electric shock and even fire.
z Never touch the electric cord or plug with wet hands and never use force to pull the cord or plug.
z Please read the precautions on the use of battery.
z When cleaning, do not use any type of abrasive pad, scouring powder or solvents as these may render the finish dull permanently.
z Charge the battery for at least 2 hours before using.
z Do not use in places like hospitals, airplanes etc. where use of electronic devices is prohibited.
z Do not expose components to extremes of sunlight, temperature, moisture or vibrations.
5
6
X5i Stereo Bluetooth Headset
Introduction
Thank you for purchasing our X5 Stereo Bluetooth Headset.
The X5 Stereo Bluetooth Headset is a high quality wireless audio device
that provides users with audio entertainment and voice functions at its best
while giving complete freedom from physical wires. It functions as
‘Wireless Stereo Headphone’ when linked to Bluetooth-enabled audio
devices such as Mobile Phones, MP3 Players and PCs etc and as
‘Handsfree Headset’ with Bluetooth Phones or PC.
We hope you enjoy the unique wireless features provided by Blueant
Wireless.
X5i Stereo Bluetooth Headset
Product Features (X5 Stereo Bluetooth Headset)
z CD Quality Sound And High Quality Voice
z Supports A2DP SBC, MP3 For Stereo Audio Streaming
z Supports Headset / Handsfree Profiles For Handsfree Operation With
Bluetooth Phones
z Supports AVRCP For Remote Controlling Of PDA From Headset
z Detachable Microphone
z Collapsible And Fashionable Neckband
z Ergonomic And Dynamic Design
z Compact, Rechargeable, High Density Li-Polymer Battery For Long
Lasting Play
z Charging Via USB Or Power Supply
7
8
X5i Stereo Bluetooth Headset
Product Functions
•
Stereo Headphone for Bluetooth Devices Supporting
A2DP (Advanced Audio Distribution Profile)
•
•
Handsfree Headset for Bluetooth Phones
Wireless Headset for Bluetooth enabled PC
9
X5i Stereo Bluetooth Headset
What’s included in the Package
Battery Pack X 1
USB Cable X 1
Manual
X5 Stereo Bluetooth
Headset
Microphone
Note : Images seen in this manual are for illustrations only. Sizes and colors of actual product may not be the same as shown.
10
X5i Stereo Bluetooth Headset
Description of Parts (X5 Stereo Bluetooth Headset)
Vol Up
ON/OFF
LED
Neckband
MFB
Vol Down
USB Port
Battery Pack
Battery Ejector Button
11
X5i Stereo Bluetooth Headset
Wearing the Headset
Mounting / Removing battery
To mount battery, place hook of battery into groove of Headset
and when the terminals of battery and Headset are touching,
press battery downwards to lock completely.
Place the Headset so that the neckband goes behind
the head and the ear hangers rest over the ears with
the top of your ears going through the gap.
To remove, press the “Battery
Ejector” button.
12
X5i Stereo Bluetooth Headset
Charging the battery
* The battery must be charged for at least 2 hours before use at the time of
purchase.
Battery Information
z Battery Level Indicator : Battery level can be checked by color of LED.
When battery level is low, LED flashes red every second.
z LED color : During charging - Red, Fully charged - Blue
z Charging time : < 3hours (Charging time varies with battery level)
z Battery Life : Standby > 200hrs, Audio /Voice Connection : >12 hrs
* Because of its consumable nature, battery life cycle gradually
degrades over time. Purchase new battery if battery life has
degraded significantly.
The battery can be charged by
connecting Headset or Audio
Streamer to USB port of PC
using the USB cable.
Battery can also be charged
by connecting Headset or
Audio Streamer with AC/DC
adapter.
* Do not drop battery, subject it to force or disassemble it as it may
result in damage or overheating.
* Do not place battery near burner or microwave oven as it may
explode.
•
Mount batteries on Headset and Audio Streamer
* Keep away from the reach of children. Can be harmful when
damaged battery is used or if placed in the mouth.
•
Plug the USB cables or AC Charger into the USB
ports on the Headset and Streamer to begin the
Charging
* When exposed to battery liquid, clean the exposed area under
running water for 1-2 minutes.
* Do not use the battery with other devices as it may cause
damage.
13
X5i Stereo Bluetooth Headset
Switching the Headset ON/OFF
z To switch on the Headset, click and hold ON/OFF for 3-4 seconds until
LED flashes blue rapidly and then release button.
z To switch off the Headset, click and hold ON/OFF for 3-4 seconds until
LED flashes red rapidly and then release button.
Pairing Headset with Bluetooth Devices (Phone, PDA)
z Before pairing the X5 Headset with Bluetooth Devices, please make
sure the host device supports any of the following profiles : A2DP,
AVRCP, Headset/Handsfree profiles.
z With battery mounted onto Headset, click and hold Vol Up & ON/OFF
buttons together for more than 4 seconds. When LED starts to flash red
and blue alternately, release the two buttons. LED will then flash red
and blue continuously. This pairing mode will last for 1 minute and if no
pairing is made within this period, the Headset will return to standby
mode.
z Manipulate the buttons or menus of Bluetooth device to complete
pairing (Refer to device’s manual as the instructions may differ from
device to device). Check if X5 Stereo or corresponding ‘Bluetooth
Address’ is displayed in the list of searched devices. If device is not
found, repeat pairing procedure.
z When prompted to enter PinKey, enter 1234 which is the fixed PinKey
for X5 Stereo Bluetooth Headset.
z The Headset can be paired with up to 10 different devices. Pairing is
done just once and not every time a different device is used.
z For pairing of Headset with Audio Streamer, refer to the instructions on
page 15.
This following is an example of how to pair with your phone/PDA. This
procedure may differ depending on the mobile phone you’re using.
1.Put your X5 Stereo into Pairing mode as above.
2.Turn Bluetooth ON in your mobile phone or PDA(Refer to your Phone
User Guide) and perform a device discovery to Search/Add the X5
3.When devices are displayed, select the X5 Stereo. Enter Passkey “1234”.
4. Set the X5 Stereo as a trusted/authorized device, if it is an option in your
phone.
5. Finish and exit. (Refer to your Phone User Guide for any additional steps)
6.To pair up more devices; Repeat steps 3-6 for each device you want to
pair.
Note: Some devices require you to pair once for High Quality Audio/A2DP
profile and again for Handsfree/Headset profile, E.G HP 6515. Other
phones require pairing only once but will enable both profiles E.G Samsung
D600, O2 XDA Atom)
14
X5i Stereo Bluetooth Headset
Using the Headset to Make a Call
Using the Headset to Answer a Call
z Make sure Headset and mobile phone are connected and microphone
plugged into USB port of the X5 Headset.
z To make a call, dial from the mobile phone and when the dial tone is
heard, click MFB once to switch over to Headset. For mobile phones
supporting Handsfree profile, you can dial from mobile phone without
having to click MFB.
z To end the call, press the MFB once.
Notes: For some phones, the ON/OFF button is used to end the call.
For Bluetooth phones that support Handsfree Profile, clicking the MFB
in a long manner will activate the phone to redial to the last number
received or called. For redialing, the procedures may differ from one
device to another. For some phones, clicking the MFB in a long manner
will first activate the phone to display the list of the last numbers
received or called. For others, clicking the MFB in a long manner will
redial to the last number received or called directly. And again on others
it will activate Voice dialing.
z To be able to answer a call, the Headset and mobile phone must be
connected and the microphone plugged into USB port of Headset.
z On an incoming call, bell will ring from Headset and mobile phone. Call
can be answered from phone or from Headset by pressing the MFB
once.
z For mobile phones supporting only headset profile, the ON/OFF button
may be used to answer incoming call.
z To disconnect the call, press MFB once. For mobile phones supporting
only headset profile, the ON/OFF button is used to disconnect.
z If the other party ends the call first, Headset will automatically enter into
standby mode without the user having to press ON/OFF button to end
the call.
15
X5i Stereo Bluetooth Headset
Using the Audio Streamer with Headset
z To use the Audio Streamer with Headset to listen to music, the two
devices must first be paired and connected.
z To pair Audio Streamer with Headset, first put Headset into pairing
mode. To put Audio Streamer in pairing mode, mount battery onto
Audio Streamer. Click and hold ON/OFF button continuously for about
5 seconds. LED will first flash Blue rapidly and then change to
alternating red and blue flash. When LED flashes red and blue, release
button.
z After a few seconds, Headset and Audio Streamer will be paired and
connected. When paired and connected, LED of Headset will turn OFF
and LED of Audio Streamer will turn ON blue with periodic flash.
Switching the Audio Streamer ON/OFF
z To switch on Audio Streamer, click and hold ON/OFF button for 3-4
seconds until LED flashes blue rapidly and then release button.
z To switch off Audio Streamer, click and hold ON/OFF button for 3-4
seconds until LED flashes red rapidly and then release button.
Note: Interoperability of Audio Streamer is guaranteed only when
used with X5 Stereo Bluetooth Headset.
Using Audio Streamer with Headset to Listen to Music
z With Headset and Audio Streamer connected, plug one end of the
Stereo Cable into the Audio Streamer and the other end into the stereo
jack of audio device i.e. iPod,Mp3 player etc
z From now on, music will play from the Headset in stereo mode.
z While playing music, you can control volume and mute by manipulating
buttons on Headset. However, it is important to note that during
execution of mute, even though music will not be heard from Headset,
music will continuously be playing from the audio device itself. This is
due to the fact audio signal processing from Audio Streamer is analog in
nature.
16
X5i Stereo Bluetooth Headset
Using Audio Streamer with Headset for Stereo and Voice
Applications
z To use the Headset with PC for stereo and voice application, first make
sure the X5 Headset and Audio Streamer are connected. Plug the USB
microphone into the USB port of the Headset. Connect the Audio
Streamer into the PC by plugging one end of Y-cable into the Audio
Streamer and the other two ends into audio in and mic. jacks as shown
in the diagram below.
z To use the microphone for 2 way voice communication, the mode must
be switched to voice mode. To switch from Stereo to Voice mode, click
the ON/OFF button of X5 Headset once.
z Run your VOIP application and start enjoying wireless 2 way voice
communications.
z If you have been listening to music via stereo mode, then on an
incoming VOIP call, you will hear bell tone intermingled with sound of
music. To switch to voice mode, first stop or pause the music on the
computer and then click ON/OFF button of Headset once to enter into
Voice mode.
z To switch over to Stereo mode to listen to music after ending Voice call,
click MFB button of the X5 Headset once.
Note: If you are using Winamp for music and Skype for VoIP, you can
adjust Skype settings to automatically pause Winamp on an incoming
Skype call. To do so, from Skype click ‘Tools’ Æ ‘Options’ Æ ‘Advanced’
Æ ‘Other’ Æ check the box ‘Automatically pause Winamp during calls’,
save and restart Skype.
Reconnecting Audio Streamer with Headset
z At this stage, the connection between Headset and Audio Streamer is in
stereo mode. The Microphone is not active.
z To reconnect Audio Streamer with Headset, simply power on both
devices and they will be connected automatically.
17
X5i Stereo Bluetooth Headset
Remote Control Function
Hints for Optimum Audio Transmission
z Headset can be used to remote control playback functions if Headset is
connected to audio device supporting A2DP and AVRCP.
z The performance of wireless audio streaming depends on the
environment where it is used.
z Walls, partitions, doors, furniture etc can block the path of transmitted
radio signals thereby resulting in shorter range and even sound
distortions.
z Likewise, the human body also affects the performance especially when
the Audio Streamer connected to audio device is held close to the body.
z It is therefore a good practice to use Headset and Audio Streamer on the
right side of the body as the right side of the Headset communicates
with the Audio Streamer.
z Also, do not cover the Audio Streamer or the right side of Headset with
your hands as it may hinder the proper transmission of signals.
- To play ‘Next’ song, click and hold Vol Up button for 1 sec.
- To play ‘Previous’ song, click and hold Vol Down button for 1 sec.
- To ‘Pause’, click MFB once during play.
- To ‘Resume’, click MFB once in ‘Pause’ mode.
- To ‘Stop’, click ON/OFF button once during play.
- To ‘Replay’, click MFB once.
② ON/OFF Button
③ Vol Up Button
① MFB Button
④ Vol Down Button
Foam Speaker Covers: The included foam speaker covers give the
user the option of different comfort levels depending on what the user
prefers. Using the foam covers will provide a better bass response as
the speakers in the headset will sit closer to the ears than the padded
version.
To change covers, gently removing the padded ones and apply the foam
covers taking care not to force them.
18
X5i Stereo Bluetooth Headset
Scatternet Connection
Phone Software
z Scatternet Connection refers to the ability of one Bluetooth device to
connect to two devices simultaneously. For X5 Stereo, this means
connecting the Headset to Bluetooth phone and Audio Streamer at the
same time.
z Via Scatternet connection, you can answer incoming call from a
Bluetooth phone while listening to music from audio device connected to
Audio Streamer.
z To establish Scatternet Connection, first pair and connect Headset with
Bluetooth phone to save X5 Stereo pairing information in phone. Next,
disconnect X5 Stereo from phone and pair X5 Stereo with Audio
Streamer. When paired and connected, disconnect X5 Stereo from
Audio Streamer by switching both devices OFF.
z Establish connection between X5 Stereo and Bluetooth Phone and then
power ON Audio Streamer to connect to X5 Stereo.
z On an incoming call while streaming audio from audio device, music will
stop followed by bell ring. Click MFB once to answer the call.
Please make sure you have the latest firmware upgrade for your Phone
especially if you are using a PDA Phone. Go to the support section of the
manufacturers’ website to check you have the latest version. Many new
PDA phones require a Bluetooth patch to improve Bluetooth functionality
from the original version.
Note: For Scatternet Connection, always remember to first connect X5
Stereo with Bluetooth Phone and then to Audio Streamer. If you connect
X5 Stereo with Audio Streamer first, then you can’t connect to Bluetooth
phone because the Headset service available from X5 Stereo will be
used up by Audio Streamer.
Resetting Your Phone
As new phones become more like computers they become prone to
software and memory issues which may cause Bluetooth reconnection
issues. This can be fixed simply by turning the phone off and back on again.
The phone will be reset and the working memory cleared.
Leaving your phone on continually for weeks at a time can cause this to
happen so we recommend that you switch your phone off at least once a
fortnight to avoid any problems.
lf you experience this problem regularly call your phone's manufacturer for
a software upgrade at a service center. You may also be able to do this
online.
19
X5i Stereo Bluetooth Headset
Function / Button Matrix
X5 Functions
Button
Time
Turn Headset ON
Pairing Headset
Pick Up
Hang Up
Last Call Redial /
Voice Dialing
MFB
ON/OFF & Vol Up
MFB
MFB or ON/OFF
3 sec
3 sec
Click
Click
MFB
3 sec
Vol Up
Click
Conditions /
Status
Headset Off
Headset Off
To Telephone
During a call
Standby
Remote Control Functions (AVRCP compatible devices only)
Play
Pause
Stop
Next Song
Previous Song
MFB
Click
MFB
Click
While Stopped
or Paused
While Playing
ON/OFF
Vol Up
Vol Down
Click
1 sec
1 sec
While Playing
While Playing
While Playing
(depending on phone)
Volume Up
Volume Down
Vol Down
Click
During
Communication
During
Communication
Streamer Functions
Button
Time
Turn Audio Streamer ON
Turn Audio Streamer OFF
Pairing Audio Streamer
Reconnect with Headset
ON/OFF
ON/OFF
ON/OFF
ON/OFF
3 sec
3 sec
5 sec
3 sec
Conditions /
Status
Streamer Off
Streamer On
Streamer Off
Streamer Off
20
X5i Stereo Bluetooth Headset
LED Indicator (X5 Stereo Bluetooth Headset)
Headset LED
LED OFF
Blue LED flashes every sec
Red and Blue LED Flash
Status
Bluetooth Link Established
Standby (Connectable/Paring) mode
Pairing Mode
LED Indicator (Audio Streamer)
Audio Streamer LED
Blue LED ON with periodic flash
Power OFF
Red LED flashes rapidly and then OFF
Blue LED flashes rapidly and then change
to alternating Blue and Red flashes
Blue LED flashes rapidly and then flashes
Red LED flashes Red rapidly & then OFF
Red LED flashes every second
Red LED
Red LED Off with periodic Blue LED flash
Incoming call
Blue LED flashes rapidly
Constant Red LED
Low battery Level
Red LED flashes every second
Headset Status
LED Indicator
Power On
Blue LED flashes rapidly and then flashes slow
periodically
Charging state
Red LED ON
Charging Complete
Red LED OFF with periodic Blue LED flash
Status
Bluetooth Link Established
Pairing Mode
Power ON
Power OFF
Low Battery Level
Charging State
Charging Complete
Charging While Connected
To USB
21
X5i Stereo Bluetooth Headset
Specifications
Standards
Optional Item
Common for both Headset & Audio Streamer, * For Audio Streamer
Bluetooth Specification V1.2
RF Frequency Range
2402 ~ 2480 MHz
Profiles Supported
A2DP*, AVRCP, Headset*, Handsfree, AG*
Transmission Power
0.25 ~ 2.5mW (Bluetooth Power Class 2)
Receiver Sensitivity
< -80dBm (PER 1 %)
Distance
10m (in open space)
Audio Frequency Range
20Hz ~ 22kHz
Audio S/N
> 80dB
Audio THD
< 0.1%
Audio Output Power
> 20mWrms
Battery Life
Standby > 200 hrs
Charging Time
< 3 hrs
Adapter AC Input
AC 90 ~ 250V
Audio or Voice Connection >12 hrs
.
Weight
76g (incl. battery), 35g (incl. battery)*
Oper. Temp. & Rel. Humidity
-10 ~ +50°C,
Rel. Humidity 0 ~ 95%
Battery Packs
Buy additional batteries to enjoy listening to music without having to worry
about charging the Headset or Audio Streamer while on the move. Log on
to www.blueantwireless.com to find information on how to buy extra
batteries.
22
X5i Stereo Bluetooth Headset
FREQUENTLY ASKED QUESTIONS (FAQ)
General (Answers Page 25)
1.
What is the main difference between the X5 Stereo and other
Bluetooth devices?
2. What is included in the X5 Stereo package?
3. How does the X5 Stereo use Bluetooth technology?
4. How do I handle voice calls when the X5 Stereo is connected to a
phone?
5. Can I transfer an ongoing mobile phone call back to my phone to
continue it there?
6. How many devices can I pair to the X5 Stereo?
7. How do I know if Audio Streamer has been paired and connected
to Stereo Headset?
8. Is my phone compatible?
9. How do I put the Stereo Headset in pairing mode?
10. How do I pair and connect the Bluetooth Audio Streamer with the
X5 Stereo?
11. What is the passcode/passkey of the X5 Stereo?
12. Can I change the passcode of the X5 Stereo?
13. Can I use voice activated dialing if my phone supports it?
14. Can I use the X5 Stereo to listen to music from my mobile?
15. How often should I charge my X5 Stereo?
16. Can I use my X5 Stereo with my computer for VOIP applications?
17. Do I need to pair the devices every time I use them together?
18. Is the X5 Stereo compatible with Apple Mac computers?
19. Can I stream audio from my Playstation, iPod, Xbox, DVD etc?
Bluetooth (Answers Page 28)
1. Is it safe to use Bluetooth devices, I have heard they can allow
Unauthorized connections?
2. Can somebody else take control of my X5 Stereo if they are in
range?
3. What is the difference between Handsfree and Headset Bluetooth
Profiles?
4. How do I know if my devices are connected?
5. How far can my mobile be from the X5 Stereo and still remain
connected?
6. Can other electrical devices cause interference with Bluetooth?
7. If I cup my hand over a Bluetooth device the signal strength and
quality suffers. Why does this happen?
8. What Bluetooth devices can use the X5 Stereo Headset?
9. What is A2DP?
10. Can I use my Blueant X5 Stereo Headset with USB Bluetooth
dongles?
23
X5i Stereo Bluetooth Headset
Troubleshooting (Answers Page 30)
1.
2.
3.
4.
How do I re-connect my X5 Stereo?
Why won’t my X5 Stereo enter into pairing mode?
Is my X5 Stereo Headset charged?
When I mount battery and power on headset, the LED flashes
red?
5.
While using the X5 Stereo Headset, I connected it to PC via USB
to charge but the LED doesn’t show any color indication.
6.
What is the life cycle of the battery pack and can I leave the
headset connected to the power adapter or USB cable even if the
battery has been fully charged?
7.
Sometimes it’s difficult to distinguish the LED indicators when
charging via USB adapter or USB cable?
8.
What is the battery life for X5 Stereo Headset and Audio
Streamer? Also, is the connection time for Stereo Headset and
Audio Streamer the same if I use fully charged batteries?
9.
How do I reconnect Audio Streamer with the X5 Stereo Headset
after I have changed battery or switched the devices OFF?
10. Can I use the Audio Streamer with a PC without battery fitted and
if yes, how can I make the connection with Headset?
11. Why can’t I hear any sound from the Speaker?
12.
13.
14.
15.
16.
17.
18.
19.
20.
After connecting Audio Streamer with MP3 player, I only hear
audio from one side of the Headset. Why?
I connected Audio Streamer to the PC using the Y-cable and
played music from Windows Media Player but I don’t hear
sounds from Headset.
When I connect the Audio Streamer to PC via the Y-cable, I hear
mono sounds from Headset. Why?
Why is the X5 Stereo noisy and distorted?
I want to connect the Headset with a Bluetooth phone and at the
same time listen to music from an audio device using the Audio
Streamer. How should I make the connection?
While listening to music from an audio device connected to the
Audio Streamer, I received a phone call and answered by
pressing ‘MFB’ button. Although music stopped, I realized that
when the music replayed, it was not at the point where it was
first stopped.
How can I connect the Audio Streamer with a TV and Hi-Fi Set or
iPod?
How can I connect Audio Streamer with MP3 phone that doesn’t
have 3.5mm stereo input jack?
My X5 Stereo worked great but now it won’t connect to my phone,
what can I do?
24
X5i Stereo Bluetooth Headset
21. Can I remote control playback features on a PC like ‘play’, ‘next’,
‘previous’, ‘stop’ and ‘pause’ from the X5 Bluetooth Stereo
Headset? I can already do this with my A2DP/AVRCP enabled
phone?
22. What if my computer has Bluetooth already built in? Can I use it?
23. Why can the talk time and standby time differ with the products
specification description?
24. Why does my phones battery not last as long as it used to?
25. I am having trouble pairing a second phone, what can I do?
26. How can I stay near the X5 Stereo but not have calls diverted
through it?
27. My phone says “Bluetooth Module not found” what can I do?
28. I have a PDA phone that pairs to the X5 Stereo but has trouble
transferring calls, how can I fix this?
29. Why can’t I hear the dial tone from headset when I dial?
30. I have read all the solutions in this document but I still cannot get
my X5 Stereo to work properly, what can I do?
25
X5i Stereo Bluetooth Headset
General FAQ
1. What is the main difference between the X5 Stereo and other
Bluetooth devices?
The X5 Stereo can connect to devices for interactive voice as well for
streaming stereo audio over A2DP. They can be used with Bluetooth mobile
phones, PDA’s and computers. With the bundled Audio Streamer, the X5
Stereo can be used with any audio source. The X5 can be used with a
computer without loading any software on to it.
2. What is included in the X5 Stereo package?
Inside the box you will find an X5 Stereo Bluetooth Headset, a Voice
Enabled Audio Streamer, 2 x Removable Rechargeable Batteries, 1 x 100240V AC Adapter, 2 x USB cables, 1 x 3.5mm Y-cable audio lead, 1 X
3.5mm Stereo Cable, 1 x set of foam speaker covers, a User Manual and a
Quick Start Guide.
3. How does the X5 Stereo use Bluetooth technology?
Bluetooth is used to send and receive monaural voice and stereo sound
signals over radio waves between your device and the X5. It allows the X5
to control phone calls on your mobile phone remotely. This is done using
the Headset and Handsfree Bluetooth Profiles for voice, the A2DP Profile
for streaming audio and the AVRCP Profile to remotely control music
playback functions of audio devices that support AVRCP.
4. How do I handle voice calls when the X5 Stereo is connected to a
phone?
For incoming mobile phone calls, simply press the MFB on the X5 once to
answer. For outgoing calls, you dial from your phone keypad and the call
will be transferred to the X5. Alternatively, you can use the redial or voice
dial function (dependent on the phone) by Clicking and Holding for 3
seconds the MFB on the X5 Stereo. For incoming VOIP calls, use your
programs interface to control the call. Sound will be routed to the X5 Stereo.
5. Can I transfer an ongoing mobile phone call back to my phone to
continue it there?
Yes, simply use the active menu on the phone during the call and select
Transfer to Handset or similar depending on the model of your phone.
Alternatively, just Press the On/Off button on the Headset for three seconds.
The Headset will switch OFF and the active call will be transferred back to
the phone.
6. How many devices can I pair to the X5 Stereo?
The X5 Stereo can store pairing information of up to 10 different Bluetooth
devices. The X5 Stereo can connect to one A2DP device and one
Headset/Handsfree device at a time.
26
X5i Stereo Bluetooth Headset
7. How do I know if Audio Streamer has been paired and connected to
Stereo Headset?
When Audio Streamer and Stereo Headset have been paired and
connected, LED on Stereo Headset will turn OFF and LED on Audio
Streamer will light up and flash blue once every 2 seconds.
8. Is my phone compatible?
If your phone is Bluetooth enabled, it will support either Handsfree or
Headset Bluetooth profile or both and so it will work with the X5 Stereo for
voice calls. For stereo streaming of music, your phone must support A2DP.
Check your phones manual or our compatibility list on the Blueant website
for compatible devices. Bluetooth has strict connectivity guidelines adhered
to by participating manufacturers.
9. How do I put the Stereo Headset in pairing mode?
Mount battery onto headset and click and hold ‘Vol Up’ and ‘ON/OFF’
buttons together for more than 3 seconds and when LED starts to flash red
and blue alternately, release buttons. The headset is now ready to be found
in Bluetooth searches by other devices.
10. How do I pair and connect the Bluetooth Audio Streamer with the
X5 Stereo?
First, put headset in pairing mode. Mount battery onto Audio Streamer and
click and hold ‘ON/OFF’ button for 5 seconds. First, LED will flash Blue
rapidly and then change to alternating red and blue flash. When you see
the LED flashing red and blue alternately, release button. Audio Streamer
and Stereo Headset will then be paired and connected automatically.
11. What is the passcode/passkey of the X5 Stereo?
The Passcode for the X5 Stereo is “1234”.
12. Can I change the passcode of the X5 Stereo?
No, the passkey is inbuilt and cannot be changed.
13. Can I use voice activated dialing if my phone supports it?
Yes, the X5 Stereo supports voice activated dialing depending on the model
of your phone. When pressing and holding the MFB button, some phones
will activate Voice Dialing if your phone also supports it, other phones will
redial the last number called.
Check your phones user manual for information on setting Voice Dialing
and recording voice commands.
27
X5i Stereo Bluetooth Headset
14. Can I use the X5 Stereo to listen to music from my mobile?
Yes indeed, but your phone must support the A2DP Bluetooth Profile.
Check our website for an updated list of compatible mobile phones. You
may be able to listen to music in mono using the Handsfree voice
connection on your phone, but this is not recommended as the voice
connection is tuned to sound good for voices, not music. Using the X5
Stereo in this way will make them sound like an AM radio.
17. Do I need to pair the devices every time I use them together?
No, the pairing process is required only once for each device, unless the
devices are deleted.
15. How often should I charge my X5 Stereo?
You should charge the X5 Stereo when the battery LED Indicator on the
Headset flashes Red in color. The battery will last for about 200 hrs on
standby and much longer if the X5 Stereo is switched off in between uses.
When in use, the X5 Stereo battery will last for 12hrs.
19. Can I stream audio from my Playstation, iPod, Xbox or DVD etc?
Yes, you can stream audio from any audio devices using the Audio
Streamer as long as the audio devices have 3.5mm stereo jack.
16. Can I use my X5 Stereo with my computer for VOIP applications?
Yes, the Audio Streamer supports 2 way voice functions. For VoIP
applications like Skype or MSN etc, you plug the Y-cable straight into your
computer without loading any software
18. Is the X5 Stereo compatible with Apple Mac computers?
Yes, provided your Mac has a microphone input and an audio line out you
can use them with VOIP applications in the same way as with a PC.
28
X5i Stereo Bluetooth Headset
Bluetooth FAQ
1. Is it safe to use Bluetooth devices, I have heard they can allow
unauthorized connections?
For Bluetooth security reasons, once you have set up your Bluetooth
devices we recommend turning OFF the visibility option in the Bluetooth
Menu of your phone so that other Bluetooth users cannot see your device.
(This only applies to a few mainly older Bluetooth enabled phones as most
new phones have better security.)
2. Can somebody else take control of my X5 Stereo if they are in
range?
No, the X5 Stereo can only connect to previously paired devices that have
been properly authenticated. The Pairing procedure creates an encrypted
key known only to the two devices paired.
3. What is the difference between Handsfree and Headset Bluetooth
Profiles?
Handsfree Profile allows for extra features to be used with a mobile phone.
Voice Dial, redial, call transfer are some that are included in Handsfree but
not Headset. Handsfree also allows for a slightly better call quality.
4. How do I know if my devices are connected?
When Bluetooth is turned ON in your phone you may see a Bluetooth
symbol appear on your main screen that changes slightly (colors invert or
arrows appear) when connected to the X5 Stereo. Some phones show a
Headset or Car symbol to notify you that the devices are connected.
5. How far can my mobile be from the X5 Stereo and still remain
connected?
The X5 Stereo will remain connected within a range of 10 meters (30 ft).
Sound quality may start to deteriorate after about 7 meters depending on
your environment.
6. Can other electrical devices cause interference with Bluetooth?
Bluetooth technology employs a technique called frequency hopping to
constantly change the frequency at which it sends data, reducing
interference with wireless devices like wireless LAN’s, cordless landline
phones. Noise Interference can occur if the Bluetooth device is used in
close proximity with microwave. Check if there are any such devices in the
surroundings, and if so keep the distance between the X5 Stereo and such
devices to at least 5 - 10m. Usually any interference will only cause a slight
crackling sound. The frequency of Bluetooth is much higher than that of
29
X5i Stereo Bluetooth Headset
radio station bands. Also, if someone in the vicinity puts his or her Bluetooth
device into pairing mode, this will cause interference. This is true for any
Bluetooth devices.
7. If I cup my hand over a Bluetooth device the signal strength and
quality suffers. Why does this happen?
Bluetooth signals are radio waves and so, do not need line of sight to
operate. But, radio waves cannot travel through water and as the human
body is made up of mostly water they cannot travel through it. And so, your
hand will create a barrier causing slight interference and a loss of signal
quality resulting in audio that may crackle.
8. What Bluetooth devices can use the X5 Stereo Headset?
To use the X5 Stereo the device must support either the Headset,
Handsfree or A2DP Bluetooth profiles. Some devices may only support
Bluetooth data transmission and not audio.
You can use the Y-cable to connect to any 2-way voice enabled device
provided they have a 3.5mm jack. To use another sized jack such as a
2.5mm jack (as with some non-Bluetooth mobile phones) you will need to
buy a jack adapter which can be purchased at any electronics store for a
few dollars.
9. What is A2DP?
Advanced Audio Distribution Profile - A2DP technology is a new music
revolution allowing you to send CD quality stereo music from one device to
another without wires. A2DP is crystal clear music without the hassle of
plugging cables. Bluetooth Wireless Technology with the A2DP technology
makes mobile phones, PDA’s and computers capable of streaming music.
For a list of A2DP compatible phones, check out www.blueantwireless.com
10. Can I use my Blueant X5 Stereo Headset with USB Bluetooth
Dongles?
Yes, the X5 Stereo Bluetooth Headset can be used with USB dongles as
long as A2DP, AVRCP, and Headset/Handsfree Profiles are supported by
the USB Dongle driver. Note: At the time of printing, the Bluetooth drivers
that come with Windows XP Service Pack 2 do not support these required
profiles.
30
X5i Stereo Bluetooth Headset
Troubleshooting FAQ
1. How do I re-connect my X5 Stereo?
Short Press the MFB Button to reconnect a previously paired phone. To
reconnect Audio Streamer with Headset, simply power on both devices and
they will be connected automatically.
2. Why won’t my X5 Stereo enter into pairing mode?
Follow through the instructions in the X5 Stereo Headset Manual. Press the
‘Vol Up’ and ‘On/Off buttons for 4 seconds. The X5 Stereo will enter into
Pairing mode ready to be searched by devices. Also, the X5 Stereo
sometimes requires a few seconds to establish a connection. Please be
patient while devices are searching.
3. Is my X5 Stereo Headset charged?
Red LED will flash red slowly if the battery is getting low.
4. When I mount battery and power on headset, the LED flashes red.
This indicates a low battery level. Please charge the battery according to
the instructions in the manual.
5. While using the X5 Stereo Headset, I connected it to PC via USB to
charge but the LED doesn’t show any color indication.
If the battery is fully charged, the LED will not show any indications when
the charge cable is plugged in.
6. What is the life cycle of the battery pack and can I leave the headset
connected to the power adapter or USB cable even if the battery has
been fully charged?
The battery pack has a life cycle of 500 which means it can be charged 500
times before the playtime becomes shorter. The headset can be left
connected to the power adapter or a USB cable even if the battery has
been fully charged.
7. Sometimes it’s difficult to distinguish the LED indicators when
charging via USB adapter or USB cable?
The LED indicators can be distinguished as follows :
1) Charging the Headset or Audio Streamer: LED will flash red and blue
alternately.
2) Charging the Headset while in connection (play) mode : LED will light red.
After charging is complete, LED will turn OFF.
3) Charging the Audio Streamer in connection (play) mode : LED will flash
red and blue alternately.
31
X5i Stereo Bluetooth Headset
8. What is the battery life for X5 Stereo Headset and Audio Streamer?
Also, is the connection time for Stereo Headset and Audio Streamer
the same if I use fully charged batteries?
Batteries used in Stereo Headset and Audio Streamer are the same and the
playtime for a well charged battery is minimum 12 hours and maximum 16
hours depending on the listening volume. Because the power consumption
of both devices is almost the same, the connection time will also be similar.
9. How do I reconnect Audio Streamer with the X5 Stereo Headset after
I have changed battery or switched the devices OFF?
To reconnect, you just have to power on both devices and they will be
connected automatically.
10. Can I use the Audio Streamer with a PC without battery fitted and if
yes, how can I make the connection with Headset?
Yes, Audio Streamer can be used with a PC without having to mount a
battery. This is on the condition that the Audio Streamer is connected to PC
via USB cable and if the Audio Streamer has been paired with headset
before. Simply plug in the USB into Audio Streamer and it will power ON
and connect to headset.
11. Why can’t I hear any sound from the Speaker?
The phone’s memory may have become corrupt and can be fixed by
rebooting the phone. If this does not resolve the issue, delete the pairing
information and re-pair
12. After connecting Audio Streamer with MP3 player, I only hear audio
from one side of the Headset. Why?
Check if both ends of the stereo cable have been plugged into Audio
Streamer and stereo jack of the MP3 player properly.
13. I connected Audio Streamer to the PC using the Y-cable and
played music from Windows Media Player but I don’t hear sounds
from Headset.
In such case, please check the audio settings as follows : Click ‘Start’ Æ
‘Control Panel’ Æ ‘Sounds and Audio Devices’ Æ ‘Audio Tab’ Æ check if
your internal Soundcard has been selected as the audio playback device.
Click Ok and restart the audio player(Windows Media Player, Winamp etc)
32
X5i Stereo Bluetooth Headset
14. When I connect Audio Streamer to PC via the Y-cable, I hear mono
sounds from Headset. Why?
When headset and Audio Streamer are first connected, it is always in A2DP
mode. So, if you have accidentally pressed the ON/OFF button of headset,
it will switch to Voice mode. So, if you hear sound in monaural form from
the headset, press the ‘MFB’ of the X5 once to switch to Stereo.
both devices. Next, pair Headset with Bluetooth phone and make the
connection via Headset or Handsfree profile. Now, you can switch on the
Audio Streamer to establish the connection with Headset. Please note that
you can only realize A2DP connection between Headset and Audio
Streamer because the Headset/Handsfree profile has already been used up
by the Bluetooth phone.
15. Why is the X5 Stereo noisy and distorted?
A low battery can be the cause of bad voice quality. Please charge the
headset. Some people like to have their phone ring loudly, but this may
cause distortion when transferred to the X5 Stereos speaker. In your phone,
set up a Profile with lower ringing volumes and keypad tones and activate
when using with X5 Stereo.(check your phone user manual for instructions
on setting up profiles). Also, if the antenna strength from your phone
network is weak, it may cause signal drop outs or disruption.
17. While listening to music from an audio device connected to the
Audio Streamer, I received a phone call and answered by pressing
‘MFB’ button. Although music stopped, I realized that when the music
replayed, it was not at the point where it was first stopped.
When a call comes in, the music will be muted, not paused, i.e. it will keep
playing in the background.
16. I want to connect the Headset with a Bluetooth phone and at the
same time listen to music from an audio device using the Audio
Streamer. How should I make the connection?
To use the Headset with two devices, you have to pair the Headset with
both devices. First, pair Headset with Audio Streamer and then switch OFF
18. How can I connect the Audio Streamer with a TV and Hi-Fi Set or
iPod?
You can connect the 3.5mm stereo cable into the Headphone Jack. If it
doesn’t fit the plug, you can use an adapter which is available from any
electronics type store for a few dollars.
33
X5i Stereo Bluetooth Headset
19. How can I connect Audio Streamer with MP3 phone that doesn’t
have 3.5mm stereo input jack?
For MP3 phones that don’t have a 3.5mm stereo input jack, you have to
buy an adapter that fits into MP3 phone and which will accommodate
3.5mm stereo cable input.
20. My X5 Stereo worked great but now it won’t connect to my phone,
what can I do?
As newer phones are like mini-computers, they may become corrupt over
time and you may need to reset them every so often (at least once a week
is good). Simply switch off your phone, remove the battery for a few
seconds, replace and reboot. The X5 Stereo should now connect. If not,
remove existing pairing and re-pair the devices.
21. Can I remote control playback features on a PC like ‘play’, ‘next’,
‘previous’, ‘stop’ and ‘pause’ from the X5 Bluetooth Stereo Headset? I
can already do this with my A2DP/AVRCP enabled phone
Yes, this is possible if you are using a Bluetooth USB Dongle (not supplied)
with Windows Media Player or Winamp or other AVRCP compatible
program. This is not possible using the Audio Streamer.
22. What if my computer has built in Bluetooth? Can I use it?
You may be able to use an internal Bluetooth device along with its software
as long as it supports Headset/Handsfree for voice, A2DP for stereo and
AVRCP for remote control. Please check your computer manufacturers’
website for details. There may be updated Bluetooth drivers on their site
that will enable these features.
23. Why can the talk time and standby time differ with the products
specification description?
The talk time and stand by time will differ based on different brands’ mobile
phones, different distances between devices and different Bluetooth link
status (active, sleep, sniff mode etc.)
24. Why does my phone battery not last as long as it used to?
When you switch Bluetooth ON, your phone searches for Bluetooth devices
in the area. This will use more battery power than without Bluetooth ON.
The X5 Stereo has a standby mode it enters when connected to your phone
so that it minimizes battery loss. This allows the X5 Stereo to have such
outstanding battery life as well as reducing the power required by the phone.
34
X5i Stereo Bluetooth Headset
25. I am having trouble pairing a second phone, what can I do?
When Pairing a second mobile phone, make sure the first is off or out of
range. If you cannot connect to a previously paired and connected phone,
go to the Bluetooth menu of the phone and select the X5 Stereo and Press
Connect. Some phones may require this if it is the second device used. You
do not have to re-pair the devices, just manually connect.
especially the case with newly released devices.
26. How can I stay near the X5 Stereo but not have calls diverted
through it?
The X5 Stereo will remain connected within a range of 10 meters so if you
are staying near the device but want to take calls through the phone simply
switch the X5 Stereo off. Or turn Bluetooth off in the phone.
30. I have read all the solutions in this document but I still cannot get
my X5 Stereo to work properly, what can I do?
Check the website at www.blueantwireless.com for updates and info.
Contact us and we will help you through your problem.
27. My phone says “Bluetooth Module not found” what can I do?
This means that your phone cannot find its internal Bluetooth chip for some
reason. Restarting your phone should fix this problem. If not please contact
your phone manufacturer.
28. I have a PDA phone that pairs to the X5 Stereo but has trouble
transferring calls, how can I fix this?
Go to the phone manufacturers’ website and download and install the latest
ROM software for your device. Many new PDA phones are software
upgradeable and fixes are made available for problems such as this. This is
29. Why can’t I hear the dial tone from headset when I dial?
Check the Bluetooth protocol of your mobile phone to see if it supports inband ring tone. If it does, then you should hear the dial tone (such as Nokia
series) or if it doesn’t you cannot (such as some Sony-Ericsson series).
35
X5i Stereo Bluetooth Headset
Contact Us
Warranty Process
For Connection Assistance or if you are having difficulties using your X5
Stereo Bluetooth Headset,
a. Should you be having difficulties in the operation of your X5, please first
refer to the F.A.Q in this Manual.
b. Check our website for updated manuals, more information, and
troubleshooting assistance www.blueantwireless.com
c. Call and speak to one of the Blueant Wireless Customer Service Team
d. We will help clarify whether you have a hardware or connection issue.
e. Return the unit directly to BlueAnt for testing and replacement of faulty
items.
Please visit our website www.blueantwireless.com
Or contact us
North America
support@myblueant.com
1 866 891-3032
Please call to arrange a Return Merchandise Authorization (RMA) number.
Australia
support@blueant.com.au
1300 669 049 (AUS)
New Zealand
support@blueant.com.au
0800 443 122 (NZ)
Or
Return the unit to your place of purchase and the store will be able to return
the kit to Blueant for testing and replacement of faulty items.
36
X5i Stereo Bluetooth Headset
Product Warranty
z Blueant Wireless Pty Ltd warrants this product against all defects in
material and workmanship for a period of two years for the X5 Headset and
Streamer and six months for batteries, from the date of purchase by end
user. The conditions for warranty are as follows :
z The warranty is valid only if the original receipt issued to the original
purchaser by the dealer is presented with the product to be repaired or
replaced.
z The warranty is void if the serial number, date of purchase and product
label had been removed.
z The warranty does not cover any failure or damage of the product due to
normal wear and tear, physical abuse, improper installation, misuse,
modification or repairs by unauthorized third parties.
z Blueant Wireless Pty Ltd does not assume responsibility for any loss or
damage incurred during shipment and as a result of force majeure.
z Blueant Wireless Pty Ltd is not liable for any incidental or consequential
damages arising from the use or misuse of the product.
z All warranty claims are limited to repair or replacement of the defective
product at the sole discretion of Blueant Wireless Pty Ltd.
z If Blueant Wireless Pty Ltd repairs or replaces the product, the repaired or
replaced product shall be warranted for the remaining time of the original
warranty period. Repair or replacement may involve the use of functionally
equivalent reconditioned units.
Disclaimer Notice
The manufacturer shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance or use of this material.
This document contains proprietary information, which is protected by international patent
applications and copyright. All rights reserved. No part of this document may be copied,
reproduced or translated without prior written consent of the manufacturer. The manufacturer
reserves the right to revise this publication and to make changes from time to time in the
contents hereof without obligation to notify any person of such revisions or changes. The
manufacturer also reserves the right to change the specifications without notice.
FCC notice to users and product statements
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. Operation is subject to the
following two conditions; (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. CAUTION: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
European CE notice to users and product statements
This product is CE marked according to the provisions of the R & TTE Directive (99/5/EC).
Hereby, Blueant Wireless Pty Ltd declares that this product is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.