Bowe, Bell + Howell 1200 Scanner User Manual

Sidekick Operator Manual
Color Scanner
Model 1200/1400/1400u
Part Number S005545 – E
Böwe Bell + Howell Scanners
Please read this manual for proper operation and maintenance of the
scanner. Keep this documentation in a safe place for future
reference.
Disclaimer
The instructions and descriptions contained in this document were accurate at the time of publishing. However,
succeeding products and documents are subject to change without notice. Therefore, Böwe Bell + Howell Scanners,
L.L.C. assumes no liability for damages incurred directly or indirectly from errors, omissions, or discrepancies between
the product and this document.
©2006 Böwe Bell + Howell Scanners, L.L.C. All rights reserved. All material in this publication is confidential
and is to be used by and distributed to authorized personnel of the purchaser only. All intellectual property
rights remain the property of Böwe Bell + Howell Scanners, L.L.C. No part of this publication may be
reproduced, distributed, modified, displayed, transmitted, stored in a retrieval system, or translated into any
human or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual, or otherwise, without the prior written permission of the copyright owner, Böwe Bell + Howell
Scanners, L.L.C., 760 South Wolf Road, Wheeling, IL 60090-6232, USA.
Böwe Bell + Howell Scanners, L.L.C.
760 South Wolf Road
Wheeling, IL 60090-6232, USA
Sales: 1-800-SCAN-494
Multi-Lingual Technical Support: 1- 800-SCAN-495
Or
+1-416-760-4499
www.bbhscanners.com
In Europe
The Böwe House
The Sterling Centre - Bracknell
Berkshire RG12 2PW
United Kingdom
Sales: +44-1344-462-103
Fax: +44-1344-462-101
Tech Support: +44-1344-462-102
In China
No. 2 room, 601 Tower W3, Oriental Plaza No. 1
East Chang An Ave, Dong Cheng Dist.
Beijing, 100738
China (PRC)
Telephone (86) 10 85181839
Fax +86-10-85181839
1
Table of Contents
THANK YOU ....................................................................................................................................................................... 5
SPECIFICATIONS .............................................................................................................................................................. 5
SYSTEM REQUIREMENTS ...................................................................................................................................................... 5
TYPES OF DOCUMENTS TO AVOID: ........................................................................................................................................ 6
SCANNER SPECIFICATIONS ................................................................................................................................................... 7
SAFETY AND PRECAUTIONS ................................................................................................................................................. 9
OPERATING ENVIRONMENT ...................................................................................................................................... 11
ROLLER CLEANING PAPER ................................................................................................................................................. 12
POWER SOURCE ................................................................................................................................................................. 13
CD-ROM........................................................................................................................................................................... 14
INSTALLING THE SCANNER ....................................................................................................................................... 15
UNPACKING ....................................................................................................................................................................... 15
MINIMUM SPACE REQUIREMENTS ...................................................................................................................................... 16
COMPONENT IDENTIFICATION ............................................................................................................................................ 17
INITIAL SETUP AND INSTALLATION .................................................................................................................................... 17
INITIAL SETUP AND INSTALLATION .................................................................................................................................... 18
OPERATING THE SCANNER ........................................................................................................................................ 21
TURNING ON THE SCANNER ............................................................................................................................................... 21
LED INDICATOR ................................................................................................................................................................. 21
LOADING DOCUMENTS....................................................................................................................................................... 22
ACCEPTABLEDOCUMENTS .......................................................................................................................................................... 26
CLEARING PAPER JAMS ...................................................................................................................................................... 28
STOP/START BUTTON OPERATION ...................................................................................................................................... 30
FEED MODES ...................................................................................................................................................................... 32
DETECT DOUBLE FEED ................................................................................................................................................ 34
OPERATOR MAINTENANCE........................................................................................................................................ 35
CLEANING OUTSIDE OF THE SCANNER ................................................................................................................................ 35
CLEANING INSIDE THE SCANNER ........................................................................................................................................ 35
CLEANING THE ROLLERS AND SENSORS ............................................................................................................................. 36
CLEANING THE CIS GLASS AND SENSOR ROLLERS ............................................................................................................ 39
REPLACING CONSUMABLES ...................................................................................................................................... 41
REPLACING THE PAPER FEED ROLLER MODULE ................................................................................................................ 41
REPLACING THE RETARD ROLLER MODULE....................................................................................................................... 44
REPLACING THE FRONT AND BACK SENSOR ROLLERS ....................................................................................................... 46
RE-ATTACHING THE SENSOR ROLLERS .............................................................................................................................. 47
CLEAR THE COUNTER ......................................................................................................................................................... 48
BBH USER UTILITY ........................................................................................................................................................ 49
BBH USER UTILITY FUNCTIONS ........................................................................................................................................ 49
INSTALLATION PROCEDURE FOR BBH USER UTILITY ........................................................................................................ 50
FUNCTIONS AND SETTINGS ................................................................................................................................................ 50
SLEEP MODE ...................................................................................................................................................................... 52
SELECT SCANNER............................................................................................................................................................... 53
SHADING ADJUSTMENT .................................................................................................ERROR! BOOKMARK NOT DEFINED.
TROUBLESHOOTING..................................................................................................................................................... 56
2
USER UTILITY ERROR CODES ............................................................................................................................................ 56
TROUBLESHOOTING OPERATIONS ...................................................................................................................................... 57
SCSI INTERFACE (SIDEKICK 1200/1400 ONLY) ...................................................................................................... 59
REPACKING INSTRUCTIONS ...................................................................................................................................... 60
APPENDIX 1 - ROLLER EXCHANGE KIT S005503 OR S005511 ............................................................................ 61
REPLACING THE PAPER FEED ROLLER MODULE ................................................................................................................ 62
REPLACING THE RETARD ROLLER MODULE....................................................................................................................... 65
REPLACING THE SENSOR ROLLERS .................................................................................................................................... 67
CLEAR THE COUNTER ......................................................................................................................................................... 69
APPENDIX 2 – ROLLER CLEANING PAPER KIT S005504...................................................................................... 70
APPENDIX 3 – IMPRINTER 0123060 ............................................................................................................................ 71
INSTALLATION MANUAL............................................................................................................................................. 71
(FOR SIDEKICK 1400 ONLY)......................................................................................................................................... 71
COMPONENT IDENTIFICATION ............................................................................................................................................ 73
INSTALLING THE IMPRINTER UNIT ..................................................................................................................................... 73
INSTALLING THE IMPRINTER UNIT ..................................................................................................................................... 74
APPENDIX 4 – IMPRINTER 0123085 ............................................................................................................................ 81
COMPONENT IDENTIFICATION ............................................................................................................................................ 82
INSTALLING THE IMPRINTER UNIT ..................................................................................................................................... 84
APPENDIX 5 – INK CARTRIDGE S005506................................................................................................................... 91
CORRECTING FAULTY PRINTING ........................................................................................................................................ 92
INSTALLING THE INK CARTRIDGE ...................................................................................................................................... 93
REMOVING THE INK CARTRIDGE ........................................................................................................................................ 94
PRINTING ......................................................................................................................ERROR! BOOKMARK NOT DEFINED.
CLEANING THE INK CARTRIDGE ......................................................................................................................................... 95
SPECIFICATIONS – INK CARTRIDGE .................................................................................................................................... 96
APPENDIX 6 – WHITE ROLLER KIT S005505 ........................................................................................................... 97
INSTALLING THE WHITE SENSOR ROLLERS ........................................................................................................................ 98
INDEX ............................................................................................................................................................................... 104
TRADEMARKS ............................................................................................................................................................... 105
LIMITED USE LICENSE AGREEMENT FOR USER UTILITY ............................................................................ 106
Î NOTE:
The information given in this Operator Manual is subject to change without notice. Please go to
www.bbhscanners.com to download the most current manual.
3
Federal Communications Commission Requirements
(For United States only)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
FCC Warning: To assure continued FCC compliance, the user must use only shielded interface cable and
the provided power supply cord. Also, any unauthorized changes or modifications to this equipment would
void the user’s authority to operate this device.
(For Canada)
THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003
CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME Á LA NORME NMB-003 DU
CANADA.
English
WARNING:
•
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY
TYPE OF MOISTURE.
•
THE ELECTRICAL OUTLET MUST BE NEAR THIS EQUIPMENT AND MUST BE EASILY
ACCESSIBLE.
1400u Only
As an ENERGY STAR® Partner, Böwe Bell + Howell has determined this product meets the ENERGY
STAR® guidelines for energy efficiency.
4
Thank You
Thank you for purchasing a Böwe Bell + Howell Sidekick Scanner Model 1200/1400/1400u – the compact, by your
side, all-in-one scanner.
Your scanner comes with everything you need to connect and operate a desktop scanning solution with no need to
purchase additional cables or even software. The Sidekick bundle consists of the scanner, a USB 2.0 cable,
VirtualReScan® (VRS) image enhancement technology and Capio™ scanning application software1.
Sidekick scanners are designed to be reliable, easy to connect, and easy to maintain. They are also designed to
handle a variety of sizes and types of documents.
Please take a few minutes to review this user manual. It contains the detailed information you need to get the most
out of your Sidekick scanner.
About Sidekick
Your Sidekick scanner offers the following features:
•
•
•
•
•
•
Simplex and Duplex scanning
Black and White, Grayscale, and Color scanning
Automatic document feeder that holds up to 120 pages
Ultrasonic multi feed detection (1400u model only)
VRS technology for exceptional image quality
USB 2.0 cable for immediate “plug and play” connectivity
Specifications
System Requirements
CPU
Memory
Pentium IV, 1.4 GHz or higher
Black & White Scanning:
- Minimum 256 MB
- Recommended 512 MB or higher for scanning speed
Color Scanning:
- Minimum 512 MB
- Recommended 1 GB or higher for scanning speed
OS
Windows® 2000, Windows® XP Professional, Windows® XP Home Edition
Interface
USB 2.0 (Standard)
SCSI (Alternate) See page 59
Please consult the scanner application user manual for additional system requirements.
5
Î NOTE:
•
•
•
•
Prior to scanning, remove all staples and paper clips from pages
Do NOT duplicate currency
Do NOT duplicate copyrighted material or the work of others except for the purpose of private use
Do NOT duplicate any kind of certificates, licenses, passports, official or private documents
Types of documents to avoid:
•
•
•
•
•
•
•
•
•
•
•
Overhead projector sheets, other plastic films, cloths or metallic sheets
Paper with irregularities such as tabs, staples, paste, etc.
Documents with wet ink
Thick or irregular documents such as envelopes, documents that are glued together, etc.
Copying paper such as carbon paper
Damaged or wrinkled documents
Irregularly shaped documents
Photographs
Heat sensitive paper
Coated paper
Thick plastic cards (example: credit cards, identification cards)
6
Scanner Specifications
Item
Model 1200
Model
1400
Model
1400u
Scanning face
Duplex
Scanning method
CIS (Contact-type color image sensor) Front & Back sides Background: Black
sensor roller
Scanning speed 1
Binary
200 dpi
Simplex Approx. 23 pages/min.
Duplex Approx. 42 images/min.
Simplex Approx. 43 pages/min. Duplex
Approx. 76 images/min.
Letter size portrait
Color
150 dpi
Simplex Approx. 10 pages/min.
Duplex Approx. 18 images/min.
Simplex Approx. 19 pages/min. Duplex
Approx. 34 images/min.
Scanning speed 1
Binary
200 dpi
Simplex Approx. 22 pages/min.
Duplex Approx. 40 images/min.
Simplex Approx. 41 pages/min. Duplex
Approx. 72 images/min.
A4 size Portrait
Color
150 dpi
Simplex Approx. 9 pages/min.
Duplex Approx. 16 images/min.
Simplex Approx. 18 pages/min. Duplex
Approx. 32 images/min.
Multi feed Detection
Length
Resolution
Binary or Grayscale:
Color (with VRS):
Optical:
Output Options
Binary, Grayscale (8 bit) and Color (24 bit)
Image Enhancement
VRS Cropping, Deskew, Brightness and Contrast Control
Paper
100-600 dpi
100-400 dpi
600 dpi
Size
Onion Skin paper to Card Stock
2.0 x 2.8 in. (50.8 x 70 mm) to 8.5 x 25 in (216 x 356 mm)
Thickness
Single paper feeding: 2.0 to 5.9 mils (0.05 to 0.15 mm)
Continuous paper feeding: 2.36 to 5.9 mils (0.06 to 0.15 mm)
Note: 1 mil = 1/1000 in.
Weight
Single paper feeding: 10.7 to 33.9 lbs. (40 to 127 g/m2)
Continuous paper feeding: 13.3 to 33.9 lbs. (50 to 127 g/m2)
Note: 1 lbs = 3.75 g/m2
Interface (Transfer rate)
Feed tray capacity
Ultrasonic
USB 2.0 (cable included)
50 pin Dual Port SCSI III
USB 2.0
(cable included)
120 sheets [17 lbs. (64 g/m2)]; 100 sheets [20 lbs. (75 g/m2)]
7
Item
Model 1200
External dimensions
(Width x Depth x Height)
14 x 12.5 x 9.25 in. (35.5 x 32 x 24.1 cm)
With Tray Extended: 14 x 19.75 x 10.6 in. (35.5 x 50 x 27 com)
Weight
18.7 lbs. (8.5 kg.)
Power requirement
Power
consumption
Model 1400
Model 1400u
20.1 lbs. (9.1 kg.)
AC 100– 120V 50/60 Hz (US model)
AC 220 – 240V 50/60 Hz (EU model)
Maximum
(Scanning)
1A 37W (100-120V)
0.5A 38W (200-240V)
1A 50W (100-120V)
0.5A 50W (200-240V)
Minimum
(Standby)
0.3A 17W (100-120V)
0.2A 19W (200-240V)
0.35A 17W (100-120V)
0.2A 19W (200-240V)
0.3A 17W (100-120V)
0.2A 19W (200-240V)
Sleep
mode
0.15A 6W (100-120V)
0.1A 8W (200-240V)
0.15A 6W (100-120V)
0.1A 8W (200-240V)
0.1A 3.5W (100-120V)
0.1A 6W (200-240V)
Operating temperature
and humidity
Temperature: 59 °F to 86 °F (15 °C to 30 °C)
Humidity: 30% to 80% RH
Storage temperature and
humidity
Temperature: 32 °F to 95 °F (0 °C to 35 °C)
Humidity: 10% to 80% RH
Accessories
Power cord, USB 2.0 cable, Roller cleaning paper, CD-ROM(s)
Additional Features
End User Replaceable Feeder and Sensor Rollers
Electronic Color Dropout (Red, Green, Blue)
Application Connectivity
VRS with Image Control, VRS enabled ISIS and TWAIN drivers
Direct ISIS and TWAIN drivers
Bundled Software
Capio™ Scanning Capture Software2
Consumable Options
Roller Exchange Kit S005503
(Black) or S005511 (White)
Roller Cleaning Kit S005504
White sensor roller S005505
Roller Exchange Kit S005503 (Black) or
S005511 (White)
Roller Cleaning Kit S005504
White sensor roller S005505
Pre-Scan Front-Page
Imprinter Kit 0123060 (1400 model only)
Pre-Scan Front-Page
Imprinter Kit 1400u 0123085 (1400u model only)
Ink Cartridge S005506
Note
1
The scanning speed depends on the test environment and differs depending on the host computer operating
environment or application.
2
US models only
8
Safety and Precautions
CAUTION:
The following precautions are recommended to extend the life of the scanner and for your safety.
•
Prior to scanning, remove all staples and paper clips from pages.
•
Do not disassemble the scanner. This will void
your warranty.
•
•
Do not place books, paper or other items on
the scanner.
9
Do not place any liquids near the scanner.
Accidental spillage of liquid into the scanner may
cause severe damage. If this occurs, turn the
scanner off, unplug the power cord and call for
service.
•
•
Do not leave the power cord plugged into the AC
outlet if the scanner is not used for an extended
period.
•
•
Do not place the scanner in an area where there
is a lot of smoke, dust, chemical fumes or
vibration.
Do not place the scanner on an uneven or unstable
surface.
Do not use the extended tray as a table.
•
When carrying the scanner, do not use the trays as
handles.
•
When carrying the scanner, hold both side grips.
•
Do not insert your finger into the back slot of the
scanner.
10
Operating Environment
English
CAUTION:
•
Do not place the scanner in direct sunlight or in a cold draft.
•
Do not use the scanner in a vertical position.
•
Do not place the scanner near a heating appliance or an air conditioning
vent. Do not place the scanner in a room with extremely high or low
humidity.
•
Do not place the scanner near other
appliances generating large electro-magnetic
noise.
•
Do not place the scanner on carpet. Static electricity can cause the
scanner to malfunction.
11
Roller Cleaning Paper
Î NOTE:
Before using the roller cleaning paper, please read these instructions completely. Keep these instructions
for future reference.
English
English
WARNING:
•
Keep away from fire.
•
Do not drink or inhale the roller cleaning paper fluid.
•
The roller cleaning paper may be harmful to your skin.
Please use protective gloves.
•
Do not use the roller cleaning paper near a heater or
open flame. This may cause a fire.
•
Do not store the roller cleaning paper in direct sunlight
or in a location over 104oF (40oC).
•
Only use the roller cleaning paper to clean the rollers
and scanning area.
•
If you need more information about the roller cleaning paper, please refer to the Material Safety Data
Sheet (MSDS) available upon request at Böwe Bell + Howell Scanners.
12
Power Source
El
CAUTION:
•
The scanner should be used only with the power cord that is supplied by the manufacturer.
•
Use a voltage level that does not vary more than 10% from the voltage level marked on the
nameplate (located on the back side of the scanner).
•
Do not use an extension cord.
•
The scanner must be connected to a grounded outlet.
•
Do not use a line conditioner, transient suppressor or surge protector.
13
CD-ROM
English
CAUTION:
To prevent accidental damage to CD-ROMs:
•
Do not touch or write on the surface of the disc.
•
Do not leave the disc out of the protective case.
•
Do not leave the disc in direct sunlight or near heat sources.
•
Do not place heavy objects on the disc case or drop the case.
•
To clean the disc, hold the disc by its edges and wipe it from the center to the edges with a dry, soft
cloth.
14
Installing the Scanner
Unpacking
Please check that all parts are included before installing the scanner.
•
Power and USB
cables
CDs
•
•
Reference
documents
Roller cleaning
paper
Î NOTE:
It is highly recommended that you keep the original carton and all packing materials in case you need them
later. Please refer to the Repacking Instructions. See page 60.
15
Minimum Space Requirements
Be sure to maintain the recommended space requirements for proper ventilation.
Back of Unit
Clearance needed to
open ADF Door:
10” or 25 cm
4” or 10 cm
Top
View
6” or 15 cm
9” or 22 cm
Front of Unit
16
Component Identification
ADocument
Guides
B - Paper
Feed Roller
I – ADF Door
C – Feed
Tray
J – ADF Door Release
D – Feed
Extension
Tray
L – Stop / Start Button
M – LED
E–
Business
Card
Stopper
N – Radiation Vent
O – Power Switch
F – Exit
Extension
Tray
P – Business Card Guides
G – Exit
Stopper
H – Exit
Tray
A – AC Inlet
B – Power Cord
(shown for 100 – 120V)
C – USB Cable Type B
D
E
D – Dip Switch
(1200/1400 Model Only)
E – SCSI Connection
(1200/1400 Model Only)
17
Initial Setup and Installation
CAUTION:
•
Use only the power cord that is supplied by the manufacturer.
•
Use the USB interface cable (supplied) that is certified as Hi-Speed by USB-IF.
•
Do not connect the scanner to a USB hub. It is not guaranteed to work.
•
Power Requirements:
AC outlet
AC 100 – 120 V, 50/60 Hz
AC 220 – 240 V, 50/60 Hz
1
Plug in the scanner Power Cord.
2
Connect the supplied USB cord at the back of
the scanner to an available 2.0 USB port on the
host Personal Computer.
1
2
3
Turn on the host Computer. You must log on as
an Administrator, insert the Sidekick Resource
Installation CD and follow the installation steps.
For further instructions please refer to the Sidekick
Installation manual.
4
After the software installation, turn the scanner on by
pressing the power switch. The LED will now light. Windows
will detect the scanner and launch the Found New Hardware
dialog box
18
5
Follow the Windows New Hardware detect wizard.
If you have Windows XP, a compatibility
message will appear.
• Click Continue Anyway
6
Insert the Sidekick CD into the host PC..
NOTE: The drive letter will vary depending on where your computer CD-ROM drive is located.
•
Click OK.
•
If files cannot be found you will be prompted to browse to locate the file.
19
6
Found New Hardware Wizard will now complete the installation of the Driver.
•
Click Finish and restart the computer.
20
Operating the scanner
Turning on the Scanner
1
Turn on the scanner.
•
2
Press the power switch. The LED will now light.
Turn on the host computer after the scanner’s LED light is green.
LED indicator
The LED indicates the status of the scanner as follows:
LED Light
Status
Green
Ready to scan or scanning
Green (flashing)
Sleep mode
Orange
Ready to scan or scanning with
warning 1
Orange (flashing)
Initializing
Sleeping with warning 1
An error occurred 2
Red
1
The rollers need to be cleaned or replaced.
, Check the status of the scanner using the BBH User Utility.
1 2
21
Loading Documents
CAUTION:
•
1
Prior to scanning, remove all staples and paper clips.
Documents that have been stapled together or stacked together (as in a file folder) should be separated.
1 Fan the stack of documents to separate all the edges.
2 Hold both ends and bend the documents as shown in the
illustration.
3 To flatten the documents, hold firmly then pull apart as
shown in the illustration.
Repeat these steps as necessary.
Document Guides
2
3
Carefully align the documents.
Adjust the document guides wider than the actual
size of the documents.
22
4
When scanning paper that is longer than the feed tray, pull out the feed extension tray and the extension
tray as shown in the figure below.
Feed Extension Tray
Exit Stopper
Exit Extension Tray
•
When scanning small documents such as business cards, raise the business card guides and the
business card stopper.
Business Card
Guides
Business Card
Stopper
CAUTION:
•
Do not use the business card guides and the business card stopper for larger documents. It will cause
paper jams.
23
5
Place the documents on the feed tray with the side to be scanned facing up.
•
Be sure to place the documents on the feed tray as shown in the figure below.
•
The quantity of documents should not exceed the limit mark on the document guide. This may cause a
paper jam or skew.
Paper Feed Roller
Feed Tray
6
Adjust the document guides to the size of the documents.
Document Guides
24
7
Insert the documents under the paper feed roller.
c Lift the paper feed roller as shown in the figure.
d Insert documents in the direction of the arrow until they stop under the paper feed roller.
25
Acceptable Documents
Î NOTE:
Paper size:
2.0 x 2.8 in (50.8 x 70 mm) to 8.5 x 25 in. (216 x 356 mm)
Paper thickness:
Onionskin to card stock.
Single paper feed: 2.0 to 5.9 mils (0.05 to 0.15 mm)
Continuous paper feed: 2.36 to 5.9 mils (0.06 to 0.15 mm)
Paper weight:
Single paper feed: 10.7 to 33.9 lbs. (40 to 127 g/m2)
Continuous paper feed: 13.3 to 33.9 lbs. (50 to 127 g/m2)
English
WARNING:
Your warranty will be voided if you scan documents with staples, paper clips, or thick plastic documents like
credit cards. Feeding these items may cause scratches on the CIS glasses resulting in permanent vertical
streaks in the image.
26
CAUTION:
If you scan other types of documents, paper jamming or multiple-sheet feeding may occur.
•
Scanning paper such as carbon or carbonless paper may cause skewing, paper jamming or multiplesheet feeding because it makes the rollers dirty and chemicals can cause rollers to swell.
•
The quantity of documents in the feeder should not exceed the limit mark on the document guide. This
may cause a paper jam or skew.
•
Be sure to remove the documents from the exit tray after they are scanned.
•
When you scan an irregular or fragile document, you should make a copy and then scan the copy.
•
When scanning a curled or folded document, flatten the document before feeding it.
27
Clearing Paper Jams
Torn documents, thin documents or creased documents may cause paper jams. If a paper jam occurs, remove
the jammed sheet according to the following procedure.
Removing paper jams from the feeder
1
2
Push the ADF door release button to open the ADF door.
Remove the jammed document.
•
If the jammed document remains in the feed tray, pull it up.
•
If the jammed document appears in the exit tray, remove it from the exit side.
28
3
•
Make sure that the sensor rollers are installed properly before closing the ADF door.
If the sensor rollers are removed, reattach the sensor rollers. See page 47.
Sensor Roller (Front)
CIS Glass (Front)
Sensor Roller (Back)
4
•
Close the ADF door.
When you close the ADF door, close it securely until the door is locked.
English
CAUTION:
•
Do not slam the ADF door.
29
Stop/Start button operation
The scanner Stop/Start Button has different functions depending on the mode of operation.
Emergency Stop mode (default)
If the scanner is running and feeding paper, press the blue Stop/Start button to immediately stop the paper in
the scanner. This is the default mode of operation.
Follow the Clearing Paper Jams steps to remove the paper jammed in the scanner.
Stop/Start Button
Start Feed mode
See Wait for Start button mode description page 32.
30
Multifeed Ignore (1400u Only)
When double feed detect is set to stop(the default setting) you can enable the Multifeed Ignore
Functionality
Multifeed Ignore enables you to allow a single page to go through the scanner without having the scanner
stop for a multifeed condition. Multifeed Ignore can be used with envelopes, documents with attached
notes, documents with photographs or any other document that is comprised of two overlapping items. The
Multifeed Ignore function works for only the top document in the scanned batch, once the scanner has
been set up for Multifeed Ignore. If you require multiple documents to go through the scanner that will
trigger the scanner to stop because of a multifeed, consider modifying the multifeed settings. Refer to
“Detect Double Feed” for instructions on how to do this.
If a multifeed error occurs, remove the document from the ADF (Automatic Document Feeder) by opening
the ADF or by pressing the STOP/START button.
Press and hold the STOP/START button for 2 seconds until the LED light alternates between green and
orange. When this occurs, the scanner is in Multifeed Ignore mode. Re-insert the document in which you
want to ignore the multifeed on top of the document stack and place on the ADF.
Either re-initiate the scan within your scanning software, or the scanner will automatically begin scanning
again.
Î NOTE:
The Multifeed Ignore function only works for one document at a time. Once a document goes
through, the scanner will stop if a new multifeed condition occurs.
To clear the Multifeed Ignore feature, open either the imprinter door, the top of the ADF or the bottom of the
ADF
31
Feed Modes
If the Scan Application (such as Capio™) supports the Advanced Scanner Settings, the scanner can be
configured in either Automatic, Manual or Wait for Start feed modes via operator selection of the Advanced
Settings - Manual Feed Mode.
Manual Feed Mode
Automatic Document Feeding –Default modeSet Manual feed Mode selection to Off.
Load the documents in the scanner and click the Start Batch button (or button with similar name) in the Scan
Application to start scanning the batch of document from the application. The scanner paper feed rollers will
automatically start and stop to feed the documents in the scanner. This is the standard mode of operation.
Manual Feed
Set Manual feed Mode selection to On.
Click the Start Batch button (or button with similar name) in the Scan Application and start feeding manually the
batch of documents one by one in the feed rollers. As the lead edge of a document comes close to the feed
rollers, the paper feed rollers will automatically start and feed the document in the scanner.
Use this mode when feeding mixed document types that are difficult to separate and typically cause multi-feed
problems.
Wait for Start to Feed
Set Manual feed Mode selection to Start Button.
In this mode, the operator can manually control the START and the STOP of a batch using the Stop/Start button.
32
1 Click the Start Batch button (or button with similar name) in the Scan Application. Note that the scanner will not
start feeding as it is waiting for the Start button.
2 Load document(s) under the paper feed roller.
3 Press the Stop/Start button to START scanning.
The scanner will start scanning and will continue till the feeder is empty or till the operator presses the Start/Stop key
to STOP the batch.
4 During the Scan operation, press the Stop/Start button to STOP scanning. This is not an emergency stop as the
scanner will first complete scanning the document then stop prior feeding the next document.
The operator now manually controls the scanner START and STOP document feed operation. Continue between
steps 2, 3 and 4 till you need to close your batch with the Scan Application.
33
Detect Double Feed (1400u Only)
This function detects the feeding of more than one sheet at a time. If a double feed is detected, you can opt
to be notified. The default setting for this function is stop.
Î NOTE:
With this function, ultrasonic waves are aimed at the document to detect double feed by the level at
which the waves pass through the sheets. The function can detect double feed even when sheets
are superimposed exactly on top of each other, but it may not be detected properly with some paper
thicknesses and when creasing and other factors are present.
When important documents are to be scanned, check the number of document sheets and the
number of scanned image sheets.
When scanning a document containing paper in different sizes, double feed can be detected when
this function is selected.
The default for Detect Double Feed is ON.
1. Navigate to your scanning application and select Settings.
2. Click the More button in the Settings dialog box.
3. Select the Detect Double Feed button in the Feeding Features section of the Advanced
Settings dialog box.
4. If the Detect Double Feed function operates incorrectly, adjust the sensitivity level by selecting one
of the levels in the Sensitivity drop-down list.
Select this when feeding thin documents.
This is the standard sensitivity.
Select this when feeding thick documents.
High
Normal
Low
5. Select one of the following from the Action drop-down list:
Beep
Stop Scanning
Signal alert
Stops the scanning process for operator attention. This is the default setting.
If a Multifeed occurs, remove the document from the ADF (Automatic Document Feeder). For instructions
on removing papers jams, refer to Clearing Paper Jams Either separate the multifed pages and/or reinsert the
document(s) into the ADF and press the STOP/START button to resume scanning.
34
Operator maintenance
Cleaning outside of the scanner
Clean the scanner at least once a month.
1
Turn the power off.
2
Clean the cover with a soft cloth.
3
Remove dirt and dust from the radiation vent with a brush.
Radiation Vent
Cleaning inside the scanner
Clean the scanner at least once a week or every 20,000 scans, whichever comes first.
1
Clean the rollers and sensors if paper jamming, marking or multiple-sheet feeding occurs frequently. See
page 36.
2
Clean the CIS front and back glass and sensor rollers if vertical lines appear on the scanned images.
See page 39.
3
To maintain proper scanning, clean the scanner components frequently and use clean paper.
35
Cleaning the Rollers and Sensors
Roller cleaning paper:
•
Open the bag and take out the roller cleaning paper.
-
If the roller cleaning paper bag is left opened for a long period of time, the alcohol will evaporate.
Please use the roller cleaning paper immediately after opening the bag.
For supplies and accessories visit our Böwe Bell + Howell Scanners store at
www.bbhscanners.com
1
2
Turn the power off.
Push the ADF door release to open the ADF door.
36
3
•
Use the roller cleaning paper to remove dirt from the surfaces of the retard roller, paper feed roller,
separation roller, six drive rollers and six free rollers. Also, remove dust on the paper sensors (Paper
detector, Waiting sensor, Starting position sensor) and reflector sheets with a cotton swab.
When wiping off dust or dirt from the roller surfaces, hold the rollers to prevent them from rotating, and
wipe the rollers all the way around, proceeding from one end to the other in the direction of the arrows
shown below.
Paper Detector
Retard Roller
Drive Rollers
Reflector Sheets
Drive Rollers
A – Waiting Sensor
B – Paper Feed Roller
C – Separation Roller
D – Free Rollers
E – Starting Position Sensor
F – Free Rollers
37
4
Clean the reflector sheet for the ending sensor.
•
Remove dust on the reflector sheet of the
ending sensor with a cotton swab.
•
The reflector sheet is behind the shaft.
A – Reflector Sheet for Ending Sensor
B – Cotton Swab
5
Make sure that the sensor rollers are installed properly before closing the ADF door.
6
Close the ADF door. When you close the ADF door, close it
securely until the door is locked.
Do not slam the ADF door.
7
Clear the roller cleaning counter with the BBH User Utility.
• After cleaning the rollers, click Clear Counter button for After Clean Roller in the BBH User Utility.
See page Error! Bookmark not defined..
38
Cleaning the CIS Glass and Sensor Rollers
1
3
•
Turn the power off.
2
Push the ADF door release to open the ADF door.
Clean the CIS front and back glasses, and the sensor rollers using the roller cleaning paper.
If the sensor rollers are removed while cleaning, re-attach them after cleaning.
A - Sensor
Roller (Front)
B – CIS Glass
(Front)
C – Sensor
Roller (Back)
Sensor Roller (Front)
CIS Glass (Back)
39
4
•
Close the ADF door.
When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door.
40
Replacing Consumables
The consumable parts are available from the reseller where you purchased your scanner. For supplies and
accessories visit www.bbhscanners.com for more information.
Replace the Feed Roller module, Retard Roller module and Sensor Rollers together every 300,000 scans or
sooner if cleaning inside the scanner no longer improves paper jamming, slipping, multi-feeding, marking and
similar feeding problems.
Replacing the Paper Feed Roller Module
1
Turn the power off.
3
Push the two green levers down at both ends of the
paper feed roller module to unlock the paper feed
rollers.
•
2
Push the ADF door release to open the ADF door.
When moving the green levers, do not apply pressure
in any direction other than shown by the arrows,
otherwise the levers may break.
41
4
Remove the paper feed roller module, holding up the paper feed case along the groove of the feed cover
to pull the claw out of the case.
A – Claw
B – Groove
C – Paper Feed
Case
5
Install the new paper feed roller module with its gear on the right.
•
Hang both ends of the paper feed roller module.
•
While slightly lifting the paper feed roller module, pass the claw along the groove of the feed cover.
•
Attach the bearings at both ends of the paper feed roller module into the guide grooves of the chassis.
A – Chassis
B – Bearings
C – Green Levers
42
6
•
7
Push up the green levers at both ends in the direction of the arrows until they click into place.
After installing the paper feed roller
module, confirm that the feed rollers
be moved lightly in the vertical
direction.
can
Close the ADF door. When you close the ADF door, close it securely until the door is locked. Do not slam the
ADF door.
43
Replacing the Retard Roller Module
1
Turn the power off.
2
3
Push the ADF door release to open the ADF door.
Remove the retard roller cover.
Retard Roller Cover
4
Remove the retard roller module in
direction of the arrow.
the
Retard Roller Module
44
5
Install the new retard roller module by matching the groove of its shaft with the metal holder groove.
Make sure that both ends of the shaft reach the holder springs.
Wider Groove
Metal Holder
6
7
Close the retard roller cover.
Close the ADF door.
•
When you close the ADF door, close it securely until
the door is locked. Do not slam the ADF door.
45
Replacing the Front and Back Sensor Rollers
1
3
•
Turn the power off.
2
Push the ADF door release to open the ADF door.
Remove the current Front and Back Sensor Rollers.
Using your finger, roll up the right side of
the Sensor Roller (Front) and remove it.
•
While pushing the wire springs of both
sides, lift the Sensor Roller (Back) and
remove it.
Sensor Roller (Back)
Sensor Roller (Front)
Wire spring
46
Re-attaching the Sensor Rollers
4
Install the shorter Sensor Roller (Back) to the ADF door side.
•
Placing the non-gear side close to the ADF door release, attach the shorter Sensor Roller (Back) to the
ADF door by matching the grooves to the guides.
•
Push the Sensor Roller (Back) and confirm that it is locked by the springs on both sides.
Back View
ADF Door
Sensor Roller (Back)
47
5
Install the longer Sensor Roller (Front)
•
Placing the non-gear side close to
the ADF door release, attach the
longer Sensor Roller (Front) by
matching the grooves to the guides.
•
Attach the side close to the ADF
door release first, and then attach
the other side.
6
Back View
Confirm both Sensor Rollers rotate
lightly.
•
7
Rotate the Sensor Rollers, pushing
them lightly with finger.
Sensor Roller (Front)
Close the ADF door securely until
the door is locked. Do not slam the
ADF door.
Clear the counter
Clear the Replace Roller counter in the BBH User Utility.
Click Clear Counter button for After Replace Roller in the BBH User Utility.
48
BBH User Utility
The BBH User Utility is a software program used to maintain and troubleshoot the Sidekick 1200 and 1400u
scanners.
BBH User Utility Functions
The BBH User Utility’s main functions are as follows:
Item
Contents
Scanner Status
Displays Scanner Status and Error Code
Scanner Information
Displays Product ID, Firmware version, Interface and the
status of terminator and imprinter.
Scanner Counter
Displays “System” counter, “After Clean Roller” counter
and “After Replace Roller” counter.
Clear Counter
Clears “After Clean Roller” counter or “After Replace
Roller” counter.
Sleep Mode
Enables or Disables Sleep Mode. Set the time out before
entering Sleep Mode.
For 1400u only - enabling and disabling the sleep mode is
not available.
Clean Imprinter
Cleans Imprinter (only for Model 1400/1400u series)
Save Info
Saves scanner and PC information to a file.
49
Installation Procedure for BBH User Utility
The BBH User Utility is installed as part of the master installation. If you do not find the BBH User Utility Icon
on your desktop, please follow these instructions for installation:
Start-up
1. Click the Start button in the taskbar, and select Programs | BBH | Scanner Tools
2. Select the BBH User Utility
Î NOTE:
When starting up the BBH User Utility, the Select Scanner dialog box may appear. If the dialog box appears,
select a scanner. Refer to the Select Scanner Dialog box for more information. See page 53.
Functions and Settings
Main Dialog Box
50
Scanner Status and Error Code
Displays the status of the connected scanner and the error code according to the condition of the scanner.
Refer to the Troubleshooting section for Error Code and Status Message details page 56.
Scanner Information
Displays the following information.
• Product ID
• Firmware version
• Interface
STI USB (HS) = USB 2.0 Hi-Speed (default configuration)
STI USB (FS) = USB 1.1 Full Speed
ASPI SCSI = SCSI (invalid configuration. No ASPI driver included.)
STI SCSI = SCSI (using installed scanner driver.)
• Terminator condition (only with SCSI Interface)
• Imprinter condition (only pertains to Model 1400uU)
Sleep Mode button
Opens the [Sleep Mode] dialog box. Refer to the Sleep Mode Dialog section for more information.
Clean Imprinter button
If the ink-jet is stopped up, please use this button to clean the imprinter. This button is enabled only when the
imprinter is attached.
Scanner Counters
Displays scanner counters. The scanner has three counters. Here are their descriptions:
System
Displays the total number of documents scanned.
After Clean Roller
Displays how many documents have been scanned since the last time the rollers have been cleaned.
Warning indicates how many documents can be scanned between the times the rollers need to be
cleaned. When the After Clean Roller count is greater than Warning count, rollers need to be cleaned.
After Replace Roller
Displays how many documents have been scanned since the last time the rollers were replaced.
Warning indicates how many documents can be scanned between the time the rollers need to be
replaced and the time the rollers were last replaced. When the After Replace Roller count is greater
than the Warning count, the rollers need to be replaced.
Update All Counter button
Updates the scanner counters. Click this button to display the latest counts.
Clear Counter button
There are two Clear Counter buttons. One clears the After Clean Roller counter, the other clears the After
Replace Roller counter.
•
•
Click Clear Counter button for After Clean Roller when cleaning the rollers.
Click Clear Counter button for After Replace Roller when replacing the rollers.
51
Save Info button
This saves scanner and PC information to a file.
Select Scanner button
Opens the Select Scanner dialog box. Refer to the Select Scanner Dialog section for more information.
Help
Open this Operator Manual Adobe PDF file.
Sleep Mode
Sleep Mode
This dialog box specifies whether Sleep Mode is enabled or not.
If this check box is selected, Sleep Mode is enabled.
For 1400u only - enabling and disabling the sleep mode is not available.
Waiting Time
Specifies the Sleep Mode enable time after the last scanned document. Range is 1 min - 60 min
(1 min/step). Default is set to 15 min.
OK button
Sets the Sleep Mode time in the scanner.
Cancel button
Cancels the settings.
52
Select Scanner
Select Scanner dialog box
This selects your scanner.
OK button
Enter the scanner model selection.
Cancel button
Cancels the settings.
53
Icon on the task tray operation setup
1.
2.
3.
4.
Click the [Start] button, and align the mouse cursor with [Programs].
Align the mouse cursor with the [BBH] folder.
Align the mouse cursor with the [Scanner Tools] folder.
Click [Operation Setup].
The User Utility Operation Setup window is displayed.
Load "User Utility" to task tray
When checked, the User Utility icon (
) will be loaded to the task tray.
Error Notification
When checked, the User Utility error message will pop up to notify you of errors that have occurred.
Error Pop-Up
When checked, the User Utility will pop up to notify you of errors that have occurred.
Audible Error Alert
When checked, there will be an audible error alert notifying you of errors that have occurred.
Warning sound file
To change the warning sound file, click on the [Reference...] button next to the Warning sound file box and
choose the desired file.
Error log file folder
To change the error file log folder, click on the [Reference...] button next to the Error log file folder box and
choose the desired folder.
54
Utility icon on the task tray
The BBH User Utility icon (
) is displayed on the task tray depending on the startup setting.
Display "BBH User Utility" Dialog Box
Right-click on the User Utility icon (
display the User Utility window.
) on the task tray, and select Display "User Utility" Dialog Box to
Operation Setup
Right-click on the User Utility icon (
Operation Setup window.
) on the task tray, and select Operation Setup to display the User Utility
Exit
To quit the User Utility, right-click on the User Utility icon on the task tray, and select Exit.
55
Troubleshooting
User Utility Error Codes
If a problem occurs during scanning, check the BBH User Utility for the scanner Error Code and Status Message. The “User Utility”
software is resident in the task tray of the host PC and will be monitoring for error and/or warnings from the scanner.
When an error or warning happens, the “User Utility” executes the following actions.
•
"Balloon message" appears from the task tray.
•
PC generates beep sound.
•
An error or warning message appears on the desktop.
•
The error or warning message is written in the "log file".
Error
Code
Status
Message
Possible Cause
Remedy
The document is jammed.
Open the door and remove the
jammed paper.
Scanner has no error.
U11
U12
U13
U16
U18
Jam occurred. Please
open the door and
remove the paper. Place
the documents back in
the document feed tray.
Document remains in the
scanner. Please open
the door and remove the
paper. Place the
documents back in the
document feed tray.
Document sensors are dirty.
Document remains in the
scanner.
Document sensors are dirty.
Clean the sensors. See page
37.
Open the door and remove the
paper.
Clean the Sensors. See page
37.
U23
Multifeed occurred.
Please open the door and
remove the paper. Place
the documents back in
the document feed tray.
U30
Scanner door is open.
Please close the door.
The ADF door is open.
Fxx
System error occurred.
Please contact a service
representative.
System error occurred.
Contact a service
representative.
Warning counter expired.
Rollers need to be cleaned.
Clean the rollers. See page
36.
Warning counter expired.
Rollers need to be replaced.
Replace the rollers. See page
41.
Scanner is not connected.
Connect and turn on the
scanner and reboot the PC.
Double feed occurred.
Rollers are dirty.
Open the door and remove the
jammed paper.
Clean the rollers. See page
37.
Close the ADF door.
Do not slam the ADF door.
***Warning***
The rollers need to be
cleaned. Please clean
the rollers.
***Warning***
The rollers need to be
replaced. Please replace
the rollers.
Scanner is not
connected.
Scanner is not turned on.
PC was turned on before
56
Turn on the scanner first and
then reboot the PC.
Error
Code
Status
Message
Possible Cause
Remedy
scanner was ready.
Troubleshooting Operations
If a problem still occurs after you checked the Status Message and Error code (previous table), please check
the following items. If the scanner still malfunctions, turn it OFF, unplug the power cord and call for service.
Symptom
Possible Cause
The LED does not light (1) Power cord is not plugged in.
when the power switch is
(2) Problem with power supply.
turned ON.
The computer does not
recognize the scanner.
(1) Scanner is not connected to the
computer correctly.
Remedy
(1) Insert the power plug firmly.
See page 18.
(2) Disconnect the scanner from the electric
outlet and call for service.
(1) Connect the cables correctly. See page
18.
(2) Uninstall the scanner from PC. Register
(2) Scanner is not properly configured via the scanner hardware again. (Refer to the
Initial Setup and Installation section. See
“Found New hardware”.
page 18.
Check your computer USB interface and
The USB interface of the computer is not
see if it is configured via Device Manager’s
installed correctly.
properties.
USB connection
The scanner is connected via USB hub.
Do not connect via USB hub.
The USB cable does not have a HighSpeed logo. .
Use the cable provided with the Sidekick
scanner.
Check your computer whether the SCSI
The computer cannot recognize the SCSI
card is installed correctly using the device
card.
manager’s property.
The same ID number is used for the
scanner and the other device.
SCSI connection
(1200/1400 Model Only)
The terminator is not set correctly.
The scanner was turned on after the
computer was turned on.
Use different SCSI ID numbers for each
device.
If the scanner is the last device in the SCSI
chain, set the DIP switch of SCSI terminator
to Enable.
If the scanner is not the last device in the
SCSI chain, set the DIP switch of SCSI
terminator to Disable. See page 59.
Turn the computer OFF. Turn the scanner
ON, and then turn the computer ON again.
Scan speed is running to
Connect with USB 2.0. Verify USB type per
The scanner is connected with USB 1.1.
slow at USB connection.
page 51.
57
Symptom
Possible Cause
The ADF does not open
when the ADF door
The ADF door is not closed properly.
release is pushed.
The document has been
loaded on the feed tray.
The document is not loaded properly.
But the scanner does not
start scanning.
The sensor cannot detect the document
as the edge of the document is curled.
Remedy
Push the ADF door release again after you
close the ADF door, until it is locked.
Load the document correctly.
See page 22
Flatten the document and load it again.
Clean all of the rollers.
The rollers are dirty.
See page 36
The rollers have reached their life
expectancy.
Multifeed or skewing
problems occur
frequently or the scanner The document is curled or folded.
stops loading while
scanning.
An irregular type document needs to be
scanned.
The document has a length of less than
70 mm (2.75 in).
Replace the paper feed roller, retard roller
modules and sensor rollers. See page 41
Flatten the document and load it again after
reducing the pages.
Make a copy of the document on specified
paper and scan the copy.
Make a copy of the document on paper of
the specified size and scan the copy.
The scanned document The document to be scanned was loaded Load the document correctly.
is blank.
face down (upside down).
See page 22
Clean the CIS glasses.
The CIS glasses are dirty.
See page 39
Vertical lines appear on
the scanned document.
Clean the sensor rollers.
The sensor rollers are dirty.
See page 39
The scanning density is The CIS glasses or the sensor rollers are Clean the CIS glasses and the sensor
uneven.
dirty.
rollers. See page 39
The color of the scanned
document is extremely The setting of the PC display or the
different from the original monitor is wrong.
document.
Adjust the display and monitor setting.
Dark spots or noise
appear on the scanned
documents.
The CIS glasses or the sensor rollers are Clean the CIS glasses and the sensor
dirty.
rollers. See page 39
"Image Crop" failures
with VRS based
scanning
Unwanted objects (paper / dust) on CIS
sensor roller.
58
Examine and clean the sensor roller(s) as
necessary. See page 39
SCSI Interface (Sidekick 1200/1400 Only)
Switch
ID No.
Remarks
#2
#1
#0
0
OFF
OFF
OFF
1
OFF
OFF
ON
2
OFF
ON
OFF
3
OFF
ON
ON
4
ON
OFF
OFF
5
6
ON
ON
OFF
ON
ON
OFF
7
ON
ON
ON
Default setting
Term
Switch
Description
Enable
ON
Last Device in the SCSI chain (Default Setting)
Disable
OFF
Not last device in the SCSI chain
Recommended SCSI Interface Boards: Adaptec SCSI 2940U or Kofax Adrenaline 450 or Adrenaline 650i (or
contact your local reseller).
59
Repacking Instructions
It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport
or ship your scanner, please follow these instructions.
Please Note:
• Use the original carton and all of the original packing materials.
• Improper repacking of the scanner may result in a service charge to repair the scanner.
• The scanner should be handled in the normal (horizontal) position.
Materials Required:
•
•
•
Original Scanner Carton
Original Packing Materials
Shipping Tape and Scissors
Power and USB
cables
CDs
1
2
3
Turn the power switch off and
disconnect your scanner from the
electrical outlet and interface
cable.
Return the feed extension tray,
exit stopper and exit extension
tray to their original positions.
Pack the scanner.
60
•
Reference
documents
•
Roller cleaning
paper
Appendix 1 - Roller Exchange Kit
S005503 or S005511
Installation Manual
Paper feed roller module
Retard roller module
Sensor Rollers
•
•
Kit S005503 includes Black Sensor Rollers (standard configuration).
Kit S005511 includes White Sensor Rollers to be used with White Roller configuration (typically after
replacing rollers with White Roller Kit S005505).
Back Sensor Roller (short)
Front Sensor Roller (long)
Please read all instructions carefully before installation.
61
Replacing the Paper Feed Roller Module
1
Turn the power off.
2
Push the ADF door release to open the
ADF door.
.
3
Push the two green levers down at both
ends of the paper feed roller module to
unlock the paper feed rollers. When
moving the green levers, do not apply
pressure in any other direction other
than in the direction shown by the
arrows, otherwise the levers may break
62
4
Remove the paper feed roller module straight out, holding up the paper feed case (C) along the groove
(B) of the feed cover while pulling the claw (A) out of the case.
A – Claw
B – Groove
C – Paper Feed
Case
5
Install the new paper feed roller module (reversing instructions from step 4) with its gear on the right.
While slightly lifting the paper feed roller module, pass the claw along the groove of the feed cover.
Afterwards, attach the bearings at both ends of the paper feed roller module into the guide grooves of
the chassis in the scanner.
63
6
Push up the green levers at both ends in the direction of the arrows until they click into place.
After installing the paper feed roller module confirm that the feed rollers can be moved lightly in a vertical
direction.
7
Close the ADF door. When you close the ADF door, close it securely until the door is locked. Do not
slam the ADF door.
64
Replacing the Retard Roller Module
1
Turn the power off.
2
Push the ADF door release to open the
ADF door.
3
Remove the retard roller cover.
Retard Roller Cover
4
Remove the retard roller module in the direction
of the arrow.
Retard Roller Module
65
5
Install the new retard roller module by matching the shaft groove with the metal holder groove. Make
sure that both ends of the shaft reach the springs of the holder.
Wider Groove
Metal Holder
6
7
Close the retard roller cover.
Close the ADF door. When you close the ADF door, close it securely until the door is locked. Do not
slam the ADF door.
66
Replacing the Sensor Rollers
1
3
•
Turn the power off.
2
Push the ADF door release to open the ADF door.
Remove the current Front and Back Sensor Rollers.
Using your fingers, roll up the right side of
the Sensor Roller (Front) and remove it.
•
While pushing the wire springs of both
sides, lift the Sensor Roller (Back) and
remove it.
Sensor Roller (Back)
Sensor Roller (Front)
Wire spring
67
4
Install the shorter Sensor Roller (Back) to the ADF door side.
•
Placing the non-gear side close to the ADF door release, attach the shorter Sensor Roller (Back) to the
ADF door by matching the grooves to the guides.
•
Push the Sensor Roller (Back) and confirm that it is locked by the springs on both sides.
Back View
ADF Door
Sensor Roller (Back)
68
Back View
5
Install the longer Sensor Roller (Front)
•
Placing the non-gear side close to the
ADF door release, attach the longer
white Sensor Roller (Front) by
matching the grooves to the guides.
•
Attach the side close to the ADF door
release first, and then attach the other
side.
Sensor Roller (Front)
6
•
7
Confirm both Sensor Rollers rotate
freely.
Rotate the Sensor Rollers, pushing
them lightly with fingers.
Close the ADF door securely until the door is locked.
Clear the counter
Clear the Replace Roller counter in the BBH User Utility.
•
Click Clear Counter button for After Replace Roller in the BBH User Utility.
69
Appendix 2 – Roller Cleaning Paper kit
S005504
For supplies and accessories visit our Böwe Bell + Howell Scanners store at www.bbhscanners.com.
The Roller Cleaning Paper kit S005504 includes 10 individual cleaning paper bags to clean the rollers and
scanning area.
WARNING:
•
Keep away from fire.
•
Do not drink or inhale the roller cleaning paper fluid.
•
The roller cleaning paper may be harmful to your skin. Please use protective gloves.
•
Do not use the roller cleaning paper near a heater or open flame. This may cause a fire.
•
Do not store the roller cleaning paper
in direct sunlight or in a location over
104oF (40oC).
•
Only use the roller cleaning paper to
clean the rollers and scanning area.
•
If you need more information about
the roller cleaning paper, please refer
to the Material Safety Data Sheet
(MSDS) available upon request at
Böwe Bell + Howell Scanners.
•
If the roller cleaning paper bag is left
opened for a long period of time, the alcohol will evaporate. Please use the roller cleaning paper immediately
after opening the bag.
70
Appendix 3 – Imprinter 0123060
Installation Manual
(For Sidekick 1400 Only)
Please read all instructions carefully before installing the imprinter scanner. Then proceed to the install ink cartridge
section.
71
WARNING:
•
•
•
•
•
Do not disassemble the ink cartridge.
Do not let the ink come into contact with your skin.
If the ink comes into contact with eyes, rinse the area completely with fresh water. If irritation or pain
remains after rinsing, consult a doctor immediately.
Keep the ink cartridge out of children's reach.
Do not dispose of the ink cartridge in fire.
English
CAUTION:
Before installing the ink cartridge, please note the following precautions and instructions:
• Do not touch the print head with your hands or with a dirty object.
• Do not subject the ink cartridge to shock.
• If the date marked on the ink cartridge box has expired, the print quality may be affected.
• If the ink cartridge is used six months after unpacking the unit, the print quality may be affected.
• Be sure that the storage temperature is between 32°F and 104°F (0°C and 40°C).
• Store the ink cartridge away from direct sunlight.
• Do not clean the ink cartridge with alcohol.
72
Component Identification
Connector
Ink cartridge
adjusting lever
Clamper
Ink Cartridge
Carriage
Scale
73
Installing the Imprinter Unit (1400 Only)
1
2
Turn off the power to the scanner.
Open the imprinter door.
3
Remove the cables from the clamper.
4
Insert the upper pins to the guides by matching the
grooves with the guides.
74
5
6
7
8
Insert the lower pins to the guides until they are
locked by the springs.
Connect the cables.
Insert the cables in the clamp.
Close the imprinter door. When you close the imprinter door,
close it securely until the door is locked. Do not slam the
imprinter door.
75
Installing the Ink Cartridge
1
2
Remove the protective sheet.
Insert the cartridge into the carriage.
Ink Cartridge Exchange
Position
3
4
Move the carriage to the cartridge exchange position.
Lock the cartridge adjusting lever.
76
Removing the Ink Cartridge
1
Pinch the cartridge adjusting lever c and lift it d. You can now remove the ink cartridge.
77
Printing
Adjusting the printing position
1
Move the carriage to set desired printing position on the scale. "S" mark indicates the printing position.
Printing is not available in any other position.
Printing Position (1400 only)
78
Cleaning the Ink Cartridge
If printing becomes faded, perform the following steps:
Cleaning by using the User Utility
•
Click the Imprinter Cleaning button on the BBH User Utility program.
•
The ink jets and print quality should be improved.
Cleaning dirt on the print head
.
•
Wipe and clean the print head with moistened tissue paper
•
Do not use any material that includes alcohol (e.g., roller cleaning paper).
Î NOTE:
Depending upon the type of paper you use, ink may leave stain inside the scanner (e.g., rollers). In this case,
clean it by using the Roller Cleaning Kit (S005504).
79
Specifications – Ink Cartridge
Ink cartridge life
Approx. 4 million characters (standard font)
Nozzles
12 nozzles
Unusable document
Plastic film, Coated paper
Storage environment
Temperature: 0°C to 40°C Humidity: 10% to 80% RH
Operating environment
Temperature: 15°C to 30°C Humidity: 30% to 80% RH
Ink cartridge
S005506
80
Appendix 4 – Imprinter 0123085
Installation Manual
(For Sidekick 1400u Only)
81
WARNING:
•
•
•
•
•
Do not disassemble the ink cartridge.
Do not let the ink come into contact with your skin.
If the ink comes into contact with eyes, rinse the area completely with fresh water. If irritation or pain
remains after rinsing, consult a doctor immediately.
Keep the ink cartridge out of children's reach.
Do not dispose of the ink cartridge in fire.
English
CAUTION:
Before installing the ink cartridge, please note the following precautions and instructions:
• Do not touch the print head with your hands or with a dirty object.
• Do not subject the ink cartridge to shock.
• If the date marked on the ink cartridge box has expired, the print quality may be affected.
• If the ink cartridge is used six months after unpacking the unit, the print quality may be affected.
• Be sure that the storage temperature is between 32°F and 104°F (0°C and 40°C).
• Store the ink cartridge away from direct sunlight.
• Do not clean the ink cartridge with alcohol.
82
Component Identification
Cartridge
83
Installing the Imprinter Unit
1
2
3
4
Turn off the power to the scanner.
Open the imprinter door.
Insert the upper pins to the guides by
matching the grooves with the guides.
Insert the lower pins to the guides until they
locked by the springs.
are
84
5
6
7
8
Connect the cables.
Insert the cables in the clamp.
Paste the ink cartridge exchange label
provided inside the imprinter door.
Close the imprinter door. When you close the imprinter door, close it securely until the door is locked.
Do not slam the imprinter door.
85
Installing the Ink Cartridge
1
2
Remove the protective sheet.
Insert the cartridge into the carriage.
Ink Cartridge Exchange
Position
3
4
Move the carriage to the cartridge exchange position.
Lock the cartridge adjusting lever.
86
Removing the Ink Cartridge
1
Pinch the cartridge adjusting lever c and lift it d. You can now remove the ink cartridge.
87
Printing
Adjusting the printing position
1
Move the carriage to set desired printing position on the scale. "S" mark indicates the printing position.
Printing is not available in any other position.
Printing Position (1400u only)
88
Cleaning the Ink Cartridge
If printing becomes faded, perform the following steps:
Cleaning by using the User Utility
•
Click the Imprinter Cleaning button on the BBH User Utility program.
•
The ink jets and print quality should be improved.
Cleaning dirt on the print head
.
•
Wipe and clean the print head with moistened tissue paper
•
Do not use any material that includes alcohol (e.g., roller cleaning paper).
Î NOTE:
Depending upon the type of paper you use, ink may leave stain inside the scanner (e.g., rollers). In this case,
clean it by using the Roller Cleaning Kit (S005504).
89
Specifications – Ink Cartridge
Ink cartridge life
Approx. 4 million characters (standard font)
Nozzles
12 nozzles
Unusable document
Plastic film, Coated paper
Storage environment
Temperature: 0°C to 40°C Humidity: 10% to 80% RH
Operating environment
Temperature: 15°C to 30°C Humidity: 30% to 80% RH
Ink cartridge
S005506
90
Appendix 5 – Ink Cartridge S005506
Installation Manual
Before using this ink cartridge, please read the instructions completely.
CAUTION:
Ink cartridge cautions
•
Do not touch the ink head with hands or dirty object.
•
Do not subject the ink cartridge to shock.
•
If the date marked on the box has expired, the print quality may be affected.
•
If the ink cartridge is used six months after unpacking the unit, the print quality may be affected.
•
Be sure that the storage temperature is between 32 °F and 104 °F (0 °C and 40 °C).
•
Store the ink cartridge away from direct sunlight.
•
Do not clean ink cartridge with alcohol.
91
English
WARNING:
•
Do not disassemble the ink cartridge.
•
Do not let ink come in contact with your skin.
•
If the ink comes into contact with eyes, rinse the area completely with fresh water.
•
If irritation or pain remains after rinsing, consult a doctor immediately.
•
Keep the ink cartridge out of children's reach.
•
Do not dispose in fire.
Correcting Faulty Printing
If the head of the ink cartridge is dirty or if the ink cartridge is not used for a long period of time, it may not print
properly. In this case, please clean the ink head as follows:
•
Clean the nozzles of the ink cartridge with the BBH User Utility software by pressing Clean Imprinter.
•
Wipe the head of the ink cartridge using a damp tissue. If the ink does not flow even after performing
the procedure above, the ink cartridge is at the end of its life, so please exchange with a new ink
cartridge. Life of the ink cartridge is approximately 2,000,000 characters (bold font) or 4,000,000
characters (regular font).
92
Installing the Ink Cartridge
1
2
Remove the protective sheet.
Insert the cartridge into the carriage.
Ink Cartridge Exchange
Position
3
4
Move the carriage to the cartridge exchange position.
Lock the cartridge adjusting lever.
93
Removing the Ink Cartridge
1
Pinch the cartridge adjusting lever c and lift it d. You can now remove the ink cartridge.
94
Cleaning the Ink Cartridge
If printing becomes faded, perform the following steps:
Cleaning by using the User Utility
•
Click the Imprinter Cleaning button on the BBH User Utility program.
•
The ink jets and print quality should be improved.
Cleaning dirt on the print head
.
•
Wipe and clean the print head with moistened tissue paper
•
Do not use any material that includes alcohol (e.g., roller cleaning paper).
Î NOTE:
Depending upon the type of paper you use, ink may leave stain inside the scanner (e.g., rollers). In this case,
clean it by using the Roller Cleaning Kit (S005504).
95
Specifications – Ink Cartridge
Ink cartridge life
Approx. 4 million characters (standard font)
Nozzles
12 nozzles
Unusable document
Plastic film, Coated paper
Storage environment
Temperature: 0°C to 40°C Humidity: 10% to 80% RH
Operating environment
Temperature: 15°C to 30°C Humidity: 30% to 80% RH
Ink cartridge
S005506
96
Appendix 6 – White Roller Kit S005505
Installation Manual
Back Sensor Roller (short)
Front Sensor Roller (long)
Please read all instructions carefully before installation.

Î NOTE:
•
VRS image enhancement cropping and deskew are not functional with the white roller kit. Please deselect VRS cropping and deskew when scanning with the white sensor roller kit.
•
After changing (default) black sensor rollers to (optional) white sensor rollers, run the Shading
adjustment utility as described.
97
Installing the White Sensor Rollers
1
3
•
Turn the power off.
2
Push the ADF door release to open the ADF door.
Remove the current Front and Back Sensor Rollers.
Using your fingers, roll up the right side of the
Sensor Roller (Front) and remove it.
•
While pushing the wire springs of both sides, lift
the Sensor Roller (Back) and remove it.
Sensor Roller (Back)
Sensor Roller (Front)
Wire spring
98
4
Install the shorter Sensor Roller (Back) to the ADF door side.
•
Placing the non-gear side close to the ADF door release, attach the shorter Sensor Roller (Back) to the
ADF door by matching the grooves to the guides.
•
Push the Sensor Roller (Back) and confirm that it is locked by the springs on both sides.
Back View
ADF Door
Sensor Roller (Back)
99
5
Install the longer Sensor Roller (Front)
•
Placing the non-gear side close to the
ADF door release, attach the longer
white Sensor Roller (Front) by
matching the grooves to the guides.
•
Attach the side close to the ADF door
release first, and then attach the other
side.
6
•
7
Back View
Confirm both Sensor Rollers rotate
freely.
Sensor Roller (Front)
Rotate the Sensor Rollers, pushing
them lightly with fingers.
Close the ADF door securely until
the door is locked. Do not slam the
ADF door.
100
Shading Adjustment
1
2
3
Clean the CIS glass and Sensor Rollers with the roller cleaning paper.
Turn on the scanner and the host computer.
Double-click and run the program ShadingutilityBH.exe in the Sidekick CD enclosed with the scanner.
Î NOTE:
The scanner should be turned on before starting the Personal Computer. Turn on the power of the host
computer when the scanner’s LED is green.
4
Enter the password (GOSHADING)
101
5
6
Place the accessory shading paper S005558 on the feed tray.
Click the Shading button. The Shading Dialog box will open and the Shading Utility will start adjusting.
Î NOTE:
If the password is wrong, the alert “Password Error!” will show and the Shading Utility won’t start. Do not turn
off the power of the scanner and the host computer while adjusting.
102
7
When the Shading Utility is finished, the Shading Dialog box will read “Finished adjusting.”
Î NOTE:
If the Shading Utility failed, the Shading Dialog box will read “Failed to adjust.” In this case, clean the CIS glass
and sensor rollers again, confirm that the shading paper is clean and retry. If shading still fails, call for service.
8
Click OK on the Shading Dialog box and click Close on the Main Dialog box.
103
INDEX
A
P
AcceptableDocuments · 35
accessories · 43, 48, 79
ADF door · 43
ADF door release · 37, 46, 48, 51, 53, 76, 97
Paper feed roller · 34, 44, 48, 49, 50, 67, 72, 73
Paper Jams · 37
password · 61
Power Source · 14
Printing · 93
B
R
business card guides · 32
business card stopper · 32
Removing the Ink Cartridge · 92
Repacking · 69
Replacing Consumables · 48
Replacing Sensor Rollers · 53
Replacing the Paper Feed Roller · 48, 71
Replacing the Retard Roller · 51, 74
Roller Exchange · 70
Roller Cleaning Paper · 12
C
CD-ROM · 15
Cleaning the CIS glasses · 45
Cleaning the ink cartridge · 93
Cleaning the rollers · 43
Cleaning the Unit · 44
S
D
Safety and Precautions · 9
Scanner Specifications · 6
SCSI Interface · 68
Select Scanner Dialog · 60
Sensor Rollers · 8, 45, 53, 54, 55, 70, 76, 78, 97,
99
Setup and Installation · 19, 22, 66
Shading adjustment · 61
Stop/Start button · 39
System Requirements · 5
document guides · 31, 33
Documents to avoid · 6
drive rollers · 44
I
Imprinter · 80, 85
Ink · 89
Ink Cartridge · 91
Installing the Imprinter Unit · 83, 87
Installing the Unit · 16
T
Table of Contents · 2
Troubleshooting · 64
Turning on Scanner · 30
L
LED indicator · 30
Loading Documents · 31
U
M
User Utility · 56
Main Dialog · 57
W
White Roller · 96
104
Trademarks
ENERGY STAR and the ENERGY STAR certification mark are registered US marks.
Windows® 2000 is Microsoft® Windows® 2000 operating system.
Windows® XP is Microsoft® Windows® XP operating system.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
Pentium® is a registered trademark of Intel Corporation.
VirtualReScan®, Capio™, Kofax®, ImageControls® and Adrenaline® are registered trademarks of Kofax Image
Products.
ISIS®, PixTools® are registered trademarks of Pixel Translations, a division of Captiva Software Corporation.
TWAIN® is a registered trademarks of the TWAIN Working Group.
Adobe® Acrobat® is a registered trademark of Adobe Systems Incorporated.
All other products names and logos mentioned herein are the property of their respective companies.
Web Site: http://www.bbhscanners.com
© 2006 Böwe Bell + Howell Scanners, L.L.C
105
Limited Use License Agreement for
User Utility
THIS IS A LEGAL AGREEMENT BETWEEN YOU AND BÖWE BELL + HOWELL SCANNERS, L.L.C. CAREFULLY READ
ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT PRIOR TO USING THE SOFTWARE PROGRAM. YOUR
USE OF THE SOFTWARE PROGRAM INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. If you
do not agree to these terms and conditions, do not use the software program.
1.
COPYRIGHT:
2.
LICENSE:
Böwe Bell + Howell Scanners L.L.C. has the right to license or has been granted the right to license the enclosed program
(“SOFTWARE”), developed and copyrighted by Böwe Bell + Howell Scanners, L.L.C. or its licensor (“Licensor”). You
acknowledge that you are receiving only a LIMITED LICENSE TO USE the SOFTWARE and related documentation, if any,
and that you shall obtain no title, ownership nor any other rights in or to the SOFTWARE and related documentation, all of
which title and rights shall remain with Licensor and Böwe Bell + Howell Scanners, L.L.C.
(1)You have the non-exclusive right to use the one copy of the SOFTWARE on a single computer used by single user.
Installation of the SOFTWARE on a network server for the purpose of distribution to one or more other computers shall not
be granted in this Agreement.
(2) You may not copy, reproduce, or permit to be copied or reproduced, the SOFTWARE or related documentation for any
purpose, except that you may either (a) make a reasonable quantity of copies of the SOFTWARE solely for backup or
archival purposes, or (b) transfer the SOFTWARE to a single hard disk, provided that you keep the original solely for
backup or archival purposes. All other copies of the SOFTWARE are in violation of this Agreement.
(3) You may not rent or lease the SOFTWARE, but you may transfer your right under this License Agreement on a
permanent basis, provided that you transfer this Agreement, all copies of the SOFTWARE, all related documentation and
your Böwe Bell + Howell Scanners, L.L.C. product, and the recipient thereof agrees to the terms of this Agreement.
(4) You may not reverse engineer, de-compile or disassemble the SOFTWARE, except that in the European Union and
European Free Trade Association you may have the limited right to reverse engineer, de-compile or disassemble the
SOFTWARE solely to the extent specifically permitted by the terms and conditions of Article 6 of the European
Community’s Directive for the Legal Protection of Computer programs, OJL 122/42 (17 May 1991).
(5) You may not use, copy, modify, alter, or transfer the SOFTWARE, or any copy thereof, in whole or in part, except as
expressly provided in this Agreement.
3.
TERM:
This license is effective until terminated. You may terminate this Agreement at any time by destroying the SOFTWARE and
related documentation and all copies thereof. This license will also terminate if you fail to comply with any term or condition
of this Agreement. Upon such termination, you agree to destroy all copies of the SOFTWARE and related documentation.
106
4.
LIMITATION OF LIABILITY:
NEITHER BÖWE BELL + HOWELL NOR BÖWE BELL + HOWELL’S SUPPLIER MAKES OR PASSES ON TO YOU OR
OTHER THIRD PARTY, ANY WARRANTY OR REPRESENTATION INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE
GENERALITY OF THE FOREGOING, NEITHER BÖWE BELL + HOWELL NOR BÖWE BELL + HOWELL’S SUPPLIER
WARRANTS THAT THE SOFTWARE WILL BE ERROR-FREE OR THAT IT WILL MEET YOUR REQUIREMENTS.
NEITHER BÖWE BELL + HOWELL NOR BÖWE BELL + HOWELL’S SUPPLIER SHALL BE LIABLE FOR ANY DAMAGE
SUFFERED BY YOU INCLUDING, BUT NOT LIMITED TO, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE
DAMAGES. THE ABOVE LIMITATIONS SHALL APPLY REGARDLESS OF THE FORM OF ACTION WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF SUCH
PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Web Site: http://www.bbhscanners.com
© 2006 Böwe Bell + Howell Scanners, L.L.C
107