Brother DCP-375CW Printer User Manual

USER’S GUIDE
DCP-375CW
Version 0
ARL/ASA/NZ
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-375CW
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product
should you lose your receipt; and
„ may support an insurance claim by you in the event of product loss
covered by insurance.
© 2009 Brother Industries, Ltd.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
Table of Contents
Section I
1
General
General Information
2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing Documentation...................................................................................3
Accessing Brother Support (Windows®) ................................................................5
Control panel overview ..........................................................................................6
Warning LED indications .................................................................................7
2
Loading paper and documents
8
Loading paper and other print media.....................................................................8
Loading envelopes and postcards .................................................................10
Removing small printouts from the machine .................................................11
Printable area ................................................................................................12
Acceptable paper and other print media..............................................................13
Recommended print media ...........................................................................13
Handling and using print media .....................................................................14
Choosing the right print media.......................................................................15
Loading documents .............................................................................................17
Using the scanner glass ................................................................................17
Scannable area .............................................................................................18
3
General Setup
19
LCD display .........................................................................................................19
Changing LCD language ...............................................................................19
Changing the LCD contrast ...........................................................................19
Sleep Mode..........................................................................................................19
Printing Reports ...................................................................................................20
How to print a report ......................................................................................20
ii
Section II Copy
4
Making copies
22
How to copy .........................................................................................................22
Making a single copy ..................................................................................... 22
Making multiple copies ..................................................................................22
Stop copying..................................................................................................22
Copy options........................................................................................................22
Changing copy speed and quality .................................................................23
Enlarging or reducing the image copied ........................................................24
Making N in 1 copies or a poster (Page Layout) ...........................................25
Adjusting Brightness and Contrast ................................................................26
Paper options ................................................................................................27
Section III Direct Printing
5
Printing photos from a memory card
30
PhotoCapture Center™ Operations..................................................................... 30
Printing from a memory card without a PC...................................................30
Scanning to a memory card without a PC ....................................................30
Using PhotoCapture Center™ from your computer.......................................30
Using memory card .......................................................................................30
Memory cards and folder structures .............................................................. 31
Getting started .....................................................................................................31
How to print from a memory card ........................................................................32
Print Index (Thumbnails) ...............................................................................32
Printing Photos ..............................................................................................33
DPOF printing................................................................................................34
PhotoCapture Center™ print settings..................................................................35
Print quality....................................................................................................35
Paper Options................................................................................................35
Colour Enhancement..................................................................................... 36
Cropping ........................................................................................................38
Borderless printing.........................................................................................38
Date Print.......................................................................................................38
Scan to a memory card .......................................................................................39
Changing the image quality ...........................................................................39
Changing the monochrome file format ..........................................................40
Changing the colour file format......................................................................40
Understanding the Error Messages ..................................................................... 40
iii
Section IV Software
6
Software and Network features
42
Section V Appendixes
A
Safety and Legal
44
Choosing a location .............................................................................................44
To use the machine safely...................................................................................45
Important safety instructions..........................................................................49
IMPORTANT - For your safety ......................................................................50
LAN connection .............................................................................................50
Radio interference .........................................................................................50
International ENERGY STAR® Qualification Statement................................51
Legal limitations for copying ................................................................................52
Trademarks..........................................................................................................53
B
Troubleshooting and Routine Maintenance
54
Troubleshooting ...................................................................................................54
If you are having difficulty with your machine ................................................54
Error and Routine Maintenance messages .........................................................59
Printer jam or paper jam ................................................................................62
Routine maintenance...........................................................................................64
Replacing the ink cartridges ..........................................................................64
Cleaning the outside of the machine .............................................................67
Cleaning the scanner glass ...........................................................................67
Cleaning the machine’s printer platen ...........................................................68
Cleaning the paper pick-up rollers .................................................................68
Cleaning the print head .................................................................................69
Checking the print quality ..............................................................................69
Checking the print alignment .........................................................................70
Checking the ink volume ...............................................................................71
Machine Information ............................................................................................71
Checking the serial number ...........................................................................71
Reset .............................................................................................................71
How to reset ..................................................................................................72
Packing and shipping the machine ......................................................................72
C
Menu and Features
75
On-screen programming......................................................................................75
Menu table .....................................................................................................75
Memory storage ............................................................................................75
Menu keys ...........................................................................................................75
Menu Table..........................................................................................................77
iv
D
Specifications
88
General ................................................................................................................88
Print media...........................................................................................................89
Copy ....................................................................................................................90
PhotoCapture Center™ .......................................................................................91
Scanner ...............................................................................................................92
Printer ..................................................................................................................93
Interfaces .............................................................................................................94
Computer requirements .......................................................................................95
Consumable items ...............................................................................................96
Network (LAN) .....................................................................................................97
Wireless one-push configuration ...................................................................98
E
Index
99
v
vi
Section I
General
General Information
Loading paper and documents
General Setup
I
2
8
19
1
General Information
Using the
documentation
WARNING
1
Warnings tell you what to do to prevent
possible personal injury.
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
The following symbols and conventions are
used throughout the documentation.
Bold
Bold typeface identifies specific
buttons on the machine’s
control panel, or on the
computer screen.
Italics
Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
2
CAUTION
1
Cautions specify procedures you must
follow or avoid to prevent possible minor
injuries.
IMPORTANT
IMPORTANT describes procedures you
must follow or avoid to prevent possible
machine problems or damage to other
objects.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
General Information
Accessing the
Software User’s Guide
and Network User’s
Guide
c
1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of the Printer,
Scanner and Network. When you are ready to
learn detailed information about these
operations, read Software User’s Guide and
Network User’s Guide that are on the
CD-ROM.
Viewing Documentation
Viewing Documentation
(Windows®)
To view the documentation, from the Start
menu, point to Brother, DCP-XXXX (where
XXXX is your model number) from the
programs group, and then choose User’s
Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a
b
Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
If the model name screen appears, click
your model name.
If the language screen appears, click
your language. The CD-ROM top menu
will appear.
Note
1
1
If this window does not appear, use
Windows® Explorer to run the start.exe
program from the root directory of the
Brother CD-ROM.
d
e
Click Documentation.
Click the documentation you want to
read.
„ HTML documents:
Software User’s Guide and
Network User’s Guide in HTML
format.
This format is recommended for
viewing on your computer.
„ PDF documents:
User’s Guide for stand-alone
operations, Software User’s Guide
and Network User’s Guide in PDF
format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solution Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
3
1
Chapter 1
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Viewing Documentation
(Macintosh)
a
Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b
c
d
Double-click the Documentation icon.
e
Click the documentation you want to
read.
Software User’s Guide
„ Scanning
(Windows® 2000 Professional/
Windows® XP and Windows Vista®)
„ ControlCenter3
(Windows® 2000 Professional/
Windows® XP and Windows Vista®)
„ Network Scanning
(Windows® 2000 Professional/
Windows® XP and Windows Vista®)
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guide
(Not available in Hong Kong and Taiwan)
„ The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help Selection in the
ScanSoft™ PaperPort™ 11SE
application.
Double-click your language folder.
Double-click top.html to view Software
User’s Guide and Network User’s
Guide in HTML format.
Presto! PageManager User’s Guide
(Hong Kong users only)
„ Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
How to find Network setup
instructions
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™, Wi-Fi Protected Setup
or AOSS™, follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
4
1
1
„ Software User’s Guide
„ Network User’s Guide
General Information
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Accessing Brother
Support (Windows®)
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) and on the Brother CD-ROM.
Software User’s Guide
„ Scanning
(Mac OS X 10.3.9 or greater)
„ Click Brother Support on the top menu.
The following screen will appear:
„ ControlCenter2
(Mac OS X 10.3.9 or greater)
„ Network Scanning
(Mac OS X 10.3.9 or greater)
Presto! PageManager User’s Guide
„ Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
How to find Network setup
instructions
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™, Wi-Fi Protected Setup
or AOSS™, follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
1
„ To access our website
(http://www.brother.com), click Brother
Home Page.
„ For the latest news and product support
information (http://solutions.brother.com),
click Brother Solutions Center.
„ To visit our website for original Brother
supplies
(http://www.brother.com/original/), click
Supplies Information.
„ To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click Brother
CreativeCenter.
„ To return to the top menu, click Back or if
you have finished, click Exit.
5
1
Chapter 1
Control panel overview
10
9
100% Normal
8
2
3
7
6
Copy keys:
Lets you temporarily change the copy settings
when in copy mode.
„ Copy Options
You can quickly and easily select
temporary settings for copying.
„ Enlarge/Reduce
Lets you enlarge or reduce copies
depending on the ratio you select.
„ Copy Quality
Use this key to temporarily change the
quality of your copies.
„ Number of Copies
Use this key to make multiple copies.
Menu keys:
„ Menu
Lets you access the main menu.
„ +a or -b
Press to scroll through the menus and
options.
„ OK
Lets you select a setting.
2
4
3
4
Start keys:
„
Mono Start
Lets you start making copies in
monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
„
Colour Start
Lets you start making copies in full colour.
Also lets you start a scanning operation (in
colour or mono, depending on the scanning
setting in the ControlCenter software).
5
On/Off
You can turn the machine on and off.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To maintain print quality, prolong
print head life, and provide the best ink
cartridge economy, you should keep your
machine connected to the power at all times.
6
Ink Management
Lets you clean the print head, print a test page
to check the print quality, and check the
available ink volume.
Stop/Exit
Stops an operation or exits from a menu.
7
Scan
Lets you access Scan mode.
6
5
01
1
1
1
General Information
8
Photo Capture
Lets you access the PhotoCapture Center™
mode.
9
10
LCD (liquid crystal display)
Displays messages on the LCD to help you set
up and use your machine.
Warning LED indications
1
The Warning LED (Light Emitting Diode) is a
light that shows the DCP status. The LCD
shows the current machine status when the
machine is idle.
Warning LED
100% Normal
01
Blinks in orange when the LCD displays an
error or an important status message.
LED
DCP
status
Description
Ready
The DCP is ready for
use.
Off
Cover open The cover is open.
Close the cover. (See
Error and Routine
Orange
Maintenance messages
on page 59.)
Cannot
print
Replace the ink
cartridge with a new
one. (See Replacing the
ink cartridges
on page 64.)
Paper error
Put paper in the tray or
clear the paper jam.
Check the LCD
message. (See
Troubleshooting and
Routine Maintenance
on page 54.)
Other
messages
Check the LCD
message. (See Error
and Routine
Maintenance messages
on page 59.)
7
1
2
Loading paper and documents
Loading paper and
other print media
a
Pull the paper tray out of the machine.
c
2
2
With both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper size.
Make sure that the triangular marks (3) on
the paper side guides (1) and paper length
guide (2) line up with the mark for the
paper size you are using.
1
b
3
Lift the output paper tray cover (1).
2
1
3
Note
When you use Legal size paper, press and
hold the universal guide release button (1)
as you slide out the front of the paper tray.
1
8
Loading paper and documents
d
Fan the stack of paper well to avoid
paper jams and misfeeds.
f
Gently adjust the paper side guides (1)
to the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
1
2
IMPORTANT
Always make sure that the paper is not
curled.
e
Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
IMPORTANT
g
Close the output paper tray cover.
h
Slowly push the paper tray completely
into the machine.
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
9
Chapter 2
i
While holding the paper tray in place,
pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
Loading envelopes and
postcards
2
About envelopes
2
„ Use envelopes that weigh between 80 to
95 gsm.
„ Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
2
1
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• If they are of a baggy construction.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Glue
2
Double flap
2
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
10
Loading paper and documents
Loading envelopes and postcards
a
2
Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
Note
If envelopes or postcards are
‘double-feeding’, put one envelope or
postcard in the paper tray at a time.
b
Put envelopes or postcards into the
paper tray with the side to be printed on
face down, and the shortest edge in first
as shown in the illustration. With both
hands, gently press and slide the paper
side guides (1) and paper length
guide (2) to fit the size of the envelopes
or postcards.
1
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
a
b
Open the envelope flap.
c
Adjust the size and margin in your
application.
2
2
Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
Removing small printouts
from the machine
2
When the machine ejects small paper onto
the output paper tray you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
2
11
Chapter 2
Printable area
2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s Guide on
the CD-ROM.)
Cut Sheet Paper
Envelopes
3
3
4
1
4
1
2
2
Top (1)
Bottom (2)
Left (3)
Right (4)
Cut Sheet
3 mm
3 mm
3 mm
3 mm
Envelopes
12 mm
24 mm
3 mm
3 mm
Note
The Borderless feature is not available for envelopes.
12
Loading paper and documents
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use the Brother paper.
„ When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct print media
in the ‘Basic’ tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Type on page 27.)
Recommended print media
2
2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
2
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper Type
Item
A4 Plain
BP60PA
A4 Glossy Photo
BP71GA4
A4 Inkjet (Matte)
BP60MA
10 × 15 cm Glossy Photo
BP71GP
„ When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
„ When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
„ Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
13
Chapter 2
Handling and using print
media
Paper capacity of the output paper
tray cover
2
„ Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
„ Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
„ Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
1
1
2 mm or greater
• Extremely shiny or highly textured
paper
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a short grain
14
Up to 50 sheets of 20 lb Letter or 80 gsm A4
paper.
„ Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
2
Loading paper and documents
Choosing the right print media
2
Paper type and size for each operation
Paper Type
Cut Sheet
Cards
Envelopes
Transparencies
Paper Size
2
2
Usage
Copy
Photo
Capture
Printer
Letter
215.9 × 279.4 mm (8 1/2 × 11 in.)
Yes
Yes
Yes
A4
210 × 297 mm (8.3 × 11.7 in.)
Yes
Yes
Yes
Legal
215.9 × 355.6 mm (8 1/2 × 14 in.) Yes
–
Yes
Executive
184 × 267 mm (7 1/4 × 10 1/2 in.) –
–
Yes
JIS B5
182 × 257 mm (7.2 × 10.1 in.)
–
–
Yes
A5
148 × 210 mm (5.8 × 8.3 in.)
Yes
–
Yes
A6
105 × 148 mm (4.1 × 5.8 in.)
–
–
Yes
Photo
10 × 15 cm (4 × 6 in.)
Yes
Yes
Yes
Photo 2L
13 × 18 cm (5 × 7 in.)
–
Yes
Yes
Index Card
127 × 203 mm (5 × 8 in.)
–
–
Yes
Postcard 1
100 × 148 mm (3.9 × 5.8 in.)
–
–
Yes
Postcard 2
(Double)
148 × 200 mm (5.8 × 7.9 in.)
–
–
Yes
C5 Envelope
162 × 229 mm (6.4 × 9 in.)
–
–
Yes
DL Envelope
110 × 220 mm (4.3 × 8.7 in.)
–
–
Yes
COM-10
105 × 241 mm (4 1/8 × 9 1/2 in.)
–
–
Yes
Monarch
98 × 191 mm (3 7/8 × 7 1/2 in.)
–
–
Yes
JE4 Envelope
105 × 235 mm (4.1 × 9.3 in.)
–
–
Yes
Letter
215.9 × 279.4 mm (8 1/2 × 11 in.) Yes
–
Yes
A4
210 × 297 mm (8.3 × 11.7 in.)
Yes
–
Yes
Legal
215.9 × 355.6 mm (8 1/2 × 14 in.) Yes
–
Yes
A5
148 × 210 mm (5.8 × 8.3 in.)
–
Yes
Yes
15
Chapter 2
Paper weight, thickness and capacity
2
Paper Type
Weight
Thickness
No. of
sheets
Cut
Sheet
Plain Paper
64 to 120 gsm
0.08 to 0.15 mm
100 1
Inkjet Paper
64 to 200 gsm
0.08 to 0.25 mm
20
Glossy Paper
Up to 220 gsm
Up to 0.25 mm
20 2
Photo Card
Up to 220 gsm
Up to 0.25 mm
20 2
Index Card
Up to 120 gsm
Up to 0.15 mm
30
Postcard
Up to 200 gsm
Up to 0.25 mm
30
Envelopes
75 to 95 gsm
Up to 0.52 mm
10
Transparencies
–
–
10
Cards
1
Up to 100 sheets of 80 gsm paper.
2
BP71 260 gsm paper is especially designed for Brother inkjet machines.
16
Loading paper and documents
Loading documents
How to load documents
a
b
You can make copies and scan from the
scanner glass.
Using the scanner glass
2
2
2
Lift the document cover.
Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
You can use the scanner glass to copy or
scan pages of a book or one page at a time.
Document Sizes Supported
Length:
Up to 297 mm
Width:
Up to 215.9 mm
Weight:
Up to 2 kg
2
c
Close the document cover.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
17
2
Chapter 2
Scannable area
2
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
3
4
1
2
Usage
Copy
Scan
18
Document
Size
Top (1)
Left (3)
Bottom (2)
Right (4)
Letter
3 mm
3 mm
A4
3 mm
3 mm
Letter
3 mm
3 mm
A4
3 mm
3 mm
3
General Setup
LCD display
3
3
Sleep Mode
3
You can change the LCD language.
You can choose how long the machine must
be idle (from 1 to 60 minutes) before it goes
into sleep mode. The timer will restart if any
operation is carried out on the machine.
a
b
a
b
Press Menu.
c
Press a or b to choose 3.Sleep Mode.
Press OK.
d
Press a or b to choose 1 Min, 2 Mins,
3 Mins, 5 Mins, 10 Mins, 30 Mins
or 60 Mins, which is the length of time
the machine is idle before entering sleep
mode.
Press OK.
e
Press Stop/Exit.
Changing LCD language
Press Menu.
Press a or b to choose
0.Initial Setup.
Press OK.
c
Press a or b to choose
0.Local Language.
Press OK.
d
e
Press Local Language.
f
3
Press a or b to choose your language.
Press OK.
Press Stop/Exit.
Changing the LCD contrast
Press a or b to choose
0.Initial Setup.
Press OK.
3
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a
b
Press Menu.
Press a or b to choose
0.Initial Setup.
Press OK.
c
Press a or b to choose
2.LCD Contrast.
Press OK.
d
Press a or b to choose Light or Dark.
Press OK.
e
Press Stop/Exit.
19
3
Chapter 3
Printing Reports
3
The following reports are available:
„ Help List
A help list showing how to program your
machine.
„ User Settings
Lists your settings.
„ Network Config
Lists your Network settings.
How to print a report
a
b
Press Menu.
Press a or b to choose
4.Print Reports.
Press OK.
c
Press a or b to choose the report you
want.
Press OK.
d
e
Press Mono Start.
20
Press Stop/Exit.
3
Section II
Copy
Making copies
II
22
4
Making copies
How to copy
4
You can use your machine as a copier,
making up to 99 copies at a time.
Making a single copy
a
Load your document.
(See Loading documents on page 17.)
b
Press Mono Start or Colour Start.
Making multiple copies
Load your document.
(See Loading documents on page 17.)
b
Press Number of Copies repeatedly
until the number of copies you want
appears (up to 99).
Or press a or b to change the number of
copies.
c
Press Mono Start for B&W copy or
Colour Start for colour copy.
Stop copying
To stop copying, press Stop/Exit.
22
Copy options
When you want to quickly change the copy
settings temporarily for the next copy, use the
temporary Copy keys. You can use different
combinations.
4
The machine returns to its default settings
1 minute after it finishes copying.
4
Note
You can save some of the copy settings
you use most often by setting them as
default. You can find instructions on how
to do this in the section for each feature.
You can make up to 99 copies in one print
run.
a
4
4
4
Making copies
Changing copy speed and
quality
You can select from a range of quality
settings. The default setting is Normal.
To temporarily change the quality setting,
follow the instructions below:
Press
a
b
c
Normal Normal is the
recommended
mode for ordinary
print outs. This
produces good
copy quality with
good copy speed.
Fast
Fast copy speed
and lowest ink
consumption. Use
to save time
printing documents
to be proof-read,
large documents or
many copies.
Best
Use best mode to
copy precise
images such as
photographs. This
provides the
highest resolution
and the slowest
speed.
To change the default setting, follow the
instructions below:
4
a
b
Press Menu.
c
Press a or b to choose 3.Quality.
Press OK.
d
Press a or b to choose Normal, Fast or
Best.
Press OK.
e
Press Stop/Exit.
Press a or b to choose 1.Copy.
Press OK.
Load your document.
Press Copy Quality repeatedly to
choose Normal, Fast or Best.
Press Mono Start or Colour Start.
23
4
Chapter 4
Enlarging or reducing the
image copied
You can choose an enlargement or reduction
ratio. If you choose Fit to Page, your
machine will adjust the size automatically to
the paper size you set.
Press
To enlarge or reduce the next copy follow the
instructions below:
4
a
b
c
Custom(25-400%)
186%10x15cmiLTR
142% A5iA4
100%
83%
69% A4iA5
47% A4i10x15cm
Do one of the following:
„ Press a or b to choose
Custom(25-400%). Press OK.
Press a or b repeatedly to enter an
enlargement or reduction ratio from
25% to 400%. Press OK.
198% 10x15cmiA4
93% A4iLTR
Press Enlarge/Reduce.
„ Press a or b to choose the
enlargement or reduction ratio you
want. Press OK.
Fit to Page
97% LTRiA4
Load your document.
d
Press Mono Start or Colour Start.
Note
• Page Layout Options are not available
with Enlarge/Reduce.
• Fit to Page does not work properly
when the document on the scanner glass
is skewed more than 3 degrees. Using the
document guidelines on the left and top,
place your document in the upper left
hand corner, with the document face down
on the scanner glass.
24
Making copies
Making N in 1 copies or a
poster (Page Layout)
The N in 1 copy feature can help you save
paper by letting you copy two or four pages
onto one printed page.
You can also produce a poster. When you
use the poster feature your machine divides
your document into sections, then enlarges
the sections so you can assemble them into a
poster.
IMPORTANT
4
a
b
c
Load your document.
d
Press a or b to choose 2 in 1 (P),
2 in 1 (L), 4 in 1 (P),
4 in 1 (L), Poster(3 x 3)or
Off(1 in 1).
Press OK.
Press Copy Options and a or b to
choose Page Layout.
Press OK.
Press Mono Start to scan the
document. You can also press
Colour Start if you are using the Poster
layout.
f
After the machine scans the page, press
a (Yes) to scan the next page.
• N in 1 colour copies are not available.
Next Page?
• (P) means Portrait and (L) means
Landscape.
a Yes b No
• You can only make one poster copy at a
time.
4
e
• Make sure paper size is set to Letter or
A4.
• You cannot use the Enlarge/Reduce
settings with the N in 1 and Poster
features.
Enter the number of copies you want.
g
Place the next page on the scanner
glass. Press OK.
Set Next Page
Press
Then Press OK
Off(1 in 1)
2 in 1 (P)
h
Repeat steps f and g for each page of
the layout.
i
After all the pages have been scanned,
press b (No) to finish.
2 in 1 (L)
4 in 1 (P)
and then a or b to
choose
Page Layout
4 in 1 (L)
Poster(3 x 3)
Note
If glossy paper is selected as the paper
type setting for N in 1 copies, the images
will be printed as if plain paper had been
selected.
25
Chapter 4
Place your document face down in the
direction shown below:
„ 2 in 1 (P)
Adjusting Brightness and
Contrast
Brightness
„ 2 in 1 (L)
4
4
To temporarily change the brightness setting,
follow the instruction below:
Press
„ 4 in 1 (P)
-nnonn+
„ 4 in 1 (L)
„ Poster (3×3)
You can make a poster size copy of a
photograph.
and then a or b to choose
Brightness
a
b
c
Load your document.
Enter the number of copies you want.
Press Copy Options and a or b to
choose Brightness.
Press OK.
-nnonn+
e
d
Press a or b to make a lighter or darker
copy.
Press OK.
e
Press Mono Start or Colour Start.
To change the default setting, follow the
instructions below:
26
a
b
Press Menu.
c
Press a or b to choose 4.Brightness.
Press OK.
d
Press a or b to make a lighter or darker
copy.
Press OK.
e
Press Stop/Exit.
Press a or b to choose 1.Copy.
Press OK.
Making copies
Contrast
Adjust the contrast to help an image look
sharper and more vivid.
a
b
Press Menu.
c
Press a or b to choose 5.Contrast.
Press OK.
d
e
Press a or b to choose 1.Copy.
Press OK.
Press a or b to increase or decrease the
contrast.
Press OK.
Press Stop/Exit.
4
Paper options
4
Paper Type
4
If you are copying on special paper, be sure
to select the type of paper you are using so
you will get the best print quality.
Press
Plain Paper
Inkjet Paper
4
Brother BP71
Other Glossy
and then a or b to
choose Paper Type
Transparency
a
b
c
Load your document.
d
Press a or b to choose the type of paper
you are using.
Press OK.
e
Press Mono Start or Colour Start.
Enter the number of copies you want.
Press Copy Options and a or b to
choose Paper Type.
Press OK.
To change the default setting, follow the
instructions below:
a
b
Press Menu.
c
Press a or b to choose 1.Paper Type.
Press OK.
d
Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency.
Press OK.
e
Press Stop/Exit.
Press a or b to choose 1.Copy.
Press OK.
27
Chapter 4
Paper Size
4
If you are copying other than A4 size, you will
need to change the paper size setting. You
can copy on Letter, Legal, A4, A5 or Photo
10 × 15 cm paper.
Press
Letter
Legal
A4
A5
and then a or b to
choose Paper Size
10(W) x 15(H)cm
a
b
c
Load your document.
d
Press a or b to choose the size of paper
you are using.
Press OK.
e
Press Mono Start or Colour Start.
Enter the number of copies you want.
Press Copy Options and a or b to
choose Paper Size.
Press OK.
To change the default setting, follow the
instructions below:
a
b
Press Menu.
c
Press a or b to choose 2.Paper Size.
Press OK.
d
Press a or b to choose the paper size
you are using, Letter, Legal, A4, A5
or 10x15cm.
Press OK.
e
Press Stop/Exit.
28
Press a or b to choose 1.Copy.
Press OK.
Section III
Direct Printing
Printing photos from a memory card
III
30
5
Printing photos from a memory
card
PhotoCapture Center™
Operations
Printing from a memory card
without a PC
Using memory card
5
5
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media. (See How to print from
a memory card on page 32.)
5
5
Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: Memory Stick™,
Memory Stick PRO™, SD, SDHC and
xD-Picture Card™.
Memory Stick™
SD, SDHC
Memory Stick PRO™
Scanning to a memory card
without a PC
5
You can scan documents and save them
directly to a memory card. (See Scan to a
memory card on page 39.)
Using PhotoCapture Center™
from your computer
You can access a memory card that is
inserted in front of the machine from your
computer.
(See PhotoCapture Center™ for Windows®
or PhotoCapture Center™ for Macintosh in
the Software User’s Guide on the CD-ROM.)
xD-Picture Card™
„ miniSD™ can be used with a miniSD™
adapter.
„ microSD™ can be used with a microSD™
adapter.
5
„ Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
„ Memory Stick PRO Duo™ can be used
with a Memory Stick PRO Duo™ adapter.
„ Memory Stick Micro™ (M2™) can be used
with a Memory Stick Micro™ (M2™)
adapter.
„ Adapters are not included with the
machine. Contact a third party supplier for
adapters.
„ This product supports xD-Picture Card™
Type M / Type M+ / Type H
(Large Capacity).
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
30
Printing photos from a memory card
Memory cards and folder
structures
Getting started
5
5
Firmly put a memory card into the correct slot.
Your machine is designed to be compatible
with modern digital camera image files and
memory cards; however, please read the
points below to avoid errors:
„ The image file extension must be .JPG
(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
„ Direct PhotoCapture Center™ printing
without using a PC must be performed
separately from PhotoCapture Center™
operations using the PC. (Simultaneous
operation is not available.)
1
SD, SDHC
2
Memory Stick™, Memory Stick PRO™
3
xD-Picture Card™
„ IBM Microdrive™ is not compatible with
the machine.
Photo Capture key indications:
1 2 3
5
„ The machine can read up to 999 files on a
memory card.
„ The DPOF file on the memory cards must
be in a valid DPOF format. (See DPOF
printing on page 34.)
Please be aware of the following:
„ When printing an index or image, the
PhotoCapture Center™ will print all valid
images, even if one or more images have
been corrupted. Corrupted images will not
be printed.
„ Your machine is designed to read memory
cards that have been formatted by a digital
camera.
When a digital camera formats a memory
card it creates a special folder into which it
copies image data. If you need to modify
the image data stored on a memory card
with your PC, we recommend that you do
not modify the folder structure created by
the digital camera. When saving new or
modified image files to the memory card
we also recommend you use the same
folder your digital camera uses. If the data
is not saved to the same folder, the
machine may not be able to read the file or
print the image.
„ Photo Capture light is on, the memory
card is correctly inserted.
„ Photo Capture light is off, the memory
card is not correctly inserted.
„ Photo Capture light is blinking, the
memory card is being read or written to.
IMPORTANT
DO NOT unplug the power cord or remove
the memory card from the media drive
(slot) while the machine is reading or
writing to the memory card (the
Photo Capture key is blinking). You will
lose your data or damage the card.
The machine can only read one device at a
time.
31
Chapter 5
How to print from a
memory card
5
Before printing a photo you must first print a
thumbnail index to choose the number of the
photo you want to print. Follow the
instructions below to start printing directly
from your memory card:
a
The PhotoCapture Center™ uses these
numbers to identify each picture. You can
print a thumbnail page to show all the pictures
on the memory card.
Note
Only file names that are 8 characters or
less will be printed correctly on the index
sheet.
Make sure you have put the memory
card in the correct slot. For example, the
LCD will show the following message:
a
Press
M.Stick Active
Press PhotoCa...
b
Press
(Photo Capture).
For DPOF printing, see DPOF printing
on page 34.
c
Press a or b to choose Print Index
and then press OK.
d
Press Colour Start to start printing the
index sheet. Make a note of the image
number you want to print. See Print
Index (Thumbnails) on page 32.
e
To print images press a or b to choose
Print Images in c and then press
OK. (See Printing Photos on page 33.)
f
g
Enter the image number and press OK.
The PhotoCapture Center™ assigns
numbers for images (such as No.1, No.2,
No.3, and so on).
32
(Photo Capture).
b
Press a or b to choose Print Index.
Press OK.
c
Press a or b to choose
6 Images/Line or 5 Images/Line.
Press OK.
6 Images/Line
5 Images/Line
Print time for 5 Images/Line will be
slower than 6 Images/Line, but the
quality is better.
d
Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
e
Press a or b to choose the paper size
you are using, A4 or Letter.
Press OK.
f
Press Colour Start to print.
Press Colour Start to start printing.
Print Index (Thumbnails)
Make sure you have put the memory
card in the correct slot.
5
Printing photos from a memory card
Printing Photos
5
f
Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
g
Press a or b to choose the paper size
you are using, Letter, A4, 10x15cm or
13x18cm.
Press OK.
Before you can print an individual image, you
have to know the image number.
a
Make sure you have put the memory
card in the correct slot.
b
Print the index first. (See Print Index
(Thumbnails) on page 32.)
Press
c
d
„ If you selected Letter or A4, go to
step h.
(Photo Capture).
Press a or b to choose Print Images.
Press OK.
„ If you selected another size, go to
step i.
Note
„ If you have finished choosing
settings, press Colour Start.
5
If your memory card contains valid
DPOF information, the LCD will show
DPOF Print:Yes. (See DPOF printing
on page 34.)
h
Press a repeatedly to enter the image
number that you want to print from the
thumbnail index.
After you have chosen the image
numbers, press OK.
Press a or b to choose the print size
(8 x 10cm, 9 x 13cm, 10 x 15cm,
13 x 18cm, 15 x 20cm or
Max. Size).
Press OK.
i
Do one of the following:
„ To choose the number of copies go
to step j.
„ If you do not want to change any
settings, press Colour Start.
No.:1,3,6
Note
• Press b to decrease the image number.
• You can enter a range of numbers at one
time by using the Copy Options key for a
hyphen. (For example, enter 1,
Copy Options, 5 to print images No.1 to
No.5.)
j
Press a or b to enter the number of
copies you want.
Press OK.
k
Press Colour Start to print.
• You can enter up to 12 characters
(including commas) for the image
numbers you want to print.
e
After you have selected the images you
want to print, press OK to select your
settings.
If you have already chosen your
settings, press Colour Start.
33
Chapter 5
c
The printing positions when using A4 paper
are shown below.
1
8 x 10cm
4
13 x 18cm
2
9 x 13cm
5
15 x 20cm
DPOF Print:Yes e
3
10 x 15cm
d
Press a or b to choose
DPOF Print:Yes.
Press OK.
e
Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
f
Press a or b to choose the paper size
you are using, Letter, A4, 10x15cm or
13x18cm.
Press OK.
6
Max. Size
DPOF printing
If there is a DPOF file on the card, the
LCD will show:
„ If you selected Letter or A4, go to
step g.
„ If you selected another size, go to
step h.
5
DPOF stands for Digital Print Order Format.
„ If you have finished choosing
settings, press Colour Start.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, FUJIFILM
Corporation, Panasonic Corporation and
Sony Corporation) created this standard to
make it easier to print images from a digital
camera.
g
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
Press a or b to choose the print size
(8 x 10cm, 9 x 13cm, 10 x 15cm,
13 x 18cm, 15 x 20cm or
Max. Size).
Press OK.
h
Press Colour Start to print.
When a memory card containing DPOF
information is put into your machine, you can
print the chosen image easily.
a
Firmly insert the memory card into the
correct slot.
M.Stick Active
Press
b
34
(Photo Capture).
Press a or b to choose Print Images.
Press OK.
Note
A DPOF File error can occur if the print
order that was created on the camera has
been corrupted. Delete and recreate the
print order using your camera to correct
this problem. For instructions on how to
delete or recreate the print order, refer to
your camera manufacturer’s support
website or accompanying documentation.
Printing photos from a memory card
PhotoCapture Center™
print settings
Paper Size
5
These settings will remain until you change
them again.
Print quality
a
b
c
d
e
Press Menu.
a
b
Press Menu.
c
Press a or b to choose 3.Paper Size.
Press OK.
d
Press a or b to choose the paper size
you are using, Letter, A4, 10x15cm or
13x18cm.
Press OK.
Press a or b to choose
2.PhotoCapture.
Press OK.
e
Press a or b to choose
1.Print Quality.
Press OK.
5
Press Stop/Exit.
5
This setting is available only when you select
Letter or A4 in the paper size setting.
Press Stop/Exit.
Paper Type
Press a or b to choose
2.PhotoCapture.
Press OK.
Print Size
Press a or b to choose Normal or
Photo.
Press OK.
Paper Options
a
b
5
5
a
b
Press Menu.
c
Press a or b to choose 4.Print Size.
Press OK.
d
Press a or b to choose the print size you
are using, (8 x 10cm, 9 x 13cm,
10 x 15cm, 13 x 18cm, 15 x 20cm
or Max. Size).
Press OK.
e
Press Stop/Exit.
5
5
Press Menu.
Press a or b to choose
2.PhotoCapture.
Press OK.
c
Press a or b to choose 2.Paper Type.
Press OK.
d
Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
e
Press Stop/Exit.
Press a or b to choose
2.PhotoCapture.
Press OK.
35
Chapter 5
Colour Enhancement
5
d
You can turn on the colour enhancement
feature to print more vivid images.
Brightness
a
b
c
d
„ If you choose Off, then go to
step g.
5
Press Menu.
Press a or b to choose
2.PhotoCapture.
Press OK.
Press a or b to choose
5.Color Enhance.
Press OK.
e
Press a or b to choose 1.Brightness.
Press OK.
f
Press a or b to make a lighter or darker
print.
Press OK.
g
Press Stop/Exit.
a
b
c
36
Press Menu.
Press a or b to choose
2.PhotoCapture.
Press OK.
Press a or b to choose
5.Color Enhance.
Press OK.
Press a or b to choose 2.Contrast.
Press OK.
f
Press a or b to increase or decrease the
contrast.
Press OK.
g
Press Stop/Exit.
You can adjust the white areas of an image
and bring them back to pure white.
„ If you choose Off, then go to
step g.
You can select the contrast setting. More
contrast will make an image look sharper and
more vivid.
e
White Balance
Press a or b to choose On (or Off).
Press OK.
Contrast
Press a or b to choose On (or Off).
Press OK.
a
b
Press Menu.
c
Press a or b to choose
5.Color Enhance.
Press OK.
d
Press a or b to choose On (or Off).
Press OK.
Press a or b to choose
2.PhotoCapture.
Press OK.
„ If you choose Off, then go to
step g.
5
e
Press a or b to choose
3.White Balance.
Press OK.
f
Press a or b to adjust the degree of the
balance.
Press OK.
g
Press Stop/Exit.
5
Printing photos from a memory card
Sharpness
You can enhance the focus of an image by
adjusting the sharpness.
a
b
c
d
Press Menu.
5
Colour Density
You can adjust the total amount of colour in
the image to improve a washed out or weak
picture.
a
b
Press Menu.
Press a or b to choose
5.Color Enhance.
Press OK.
c
Press a or b to choose On (or Off).
Press OK.
Press a or b to choose
5.Color Enhance.
Press OK.
d
Press a or b to choose On (or Off).
Press OK.
Press a or b to choose
2.PhotoCapture.
Press OK.
„ If you choose Off, then go to
step g.
e
f
g
5
Press a or b to choose
2.PhotoCapture.
Press OK.
5
„ If you choose Off, then go to
step g.
Press a or b to choose 4.Sharpness.
Press OK.
e
Press a or b to increase or decrease the
sharpness.
Press OK.
Press a or b to choose
5.Color Density.
Press OK.
f
Press a or b to increase or decrease the
amount of colour.
Press OK.
g
Press Stop/Exit.
Press Stop/Exit.
Note
Choosing White Balance, Sharpness, or
Colour Density will make printing time
slower.
37
Chapter 5
Cropping
5
Borderless printing
5
If your photo is too long or wide to fit the
available space on your chosen layout, part
of the image will be automatically cropped.
This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.
The default setting is On. If you want to print
the whole image, turn this setting to Off.
a
b
Press Menu.
Press Menu.
c
Press a or b to choose 7.Borderless.
Press OK.
Press a or b to choose
2.PhotoCapture.
Press OK.
d
Press a or b to choose Off (or On).
Press OK.
e
Press Stop/Exit.
If you are also using the Borderless setting,
turn Borderless to Off. (See Borderless
printing on page 38.)
a
b
c
Press a or b to choose 6.Cropping.
Press OK.
d
Press a or b to choose Off (or On).
Press OK.
e
Date Print
Press Stop/Exit.
Cropping:On
Cropping:Off
Press a or b to choose
2.PhotoCapture.
Press OK.
5
You can print the date if it is already in the
data on your photo. The date will be printed
on the lower right corner. If the data doesn’t
have the date information, you cannot use
this function.
a
b
Press Menu.
c
Press a or b to choose 8.Date Print.
Press OK.
d
Press a or b to choose On (or Off).
Press OK.
e
Press Stop/Exit.
Press a or b to choose
2.PhotoCapture.
Press OK.
5
Note
The DPOF setting on your camera must
be turned off to use the Date Print
feature.
38
5
Printing photos from a memory card
Scan to a memory card
You can scan monochrome and colour
documents into a memory card. Monochrome
documents will be stored in PDF (*.PDF) or
TIFF (*.TIF) file formats. Colour documents
may be stored in PDF (*.PDF) or JPEG
(*.JPG) file formats. The default setting is
Color 150 dpi and the default file format
is PDF. The machine automatically creates
file names based on the current date. (For
details, see the Quick Setup Guide.) For
example, the fifth image scanned on July 1,
2009 would be named 01070905.PDF. You
can change the colour and quality.
Quality
Selectable File
Format
Color 150 dpi
JPEG / PDF
Color 300 dpi
JPEG / PDF
Color 600 dpi
JPEG / PDF
B/W 200x100 dpi
TIFF / PDF
B/W 200 dpi
TIFF / PDF
a
Insert a Memory Stick™, Memory Stick
PRO™, SD, SDHC, xD-Picture Card™
into your machine.
e
5
„ To change the file type, go to step f.
„ To start scanning press Mono Start
or Colour Start.
f
b
Load your document.
c
Press
d
Press a or b to choose
Scan to Media.
Do one of the following:
Press a or b to choose the file type and
then press OK.
Press Mono Start or Colour Start.
Changing the image quality
5
5
a
b
Press Menu.
c
Press a or b to choose
0.Scan to Media.
Press OK.
d
Press a or b to choose 1.Quality.
Press OK.
e
Press a or b to choose
Color 150 dpi, Color 300 dpi,
Color 600 dpi, B/W 200x100 dpi
or B/W 200 dpi.
Press OK.
f
Press Stop/Exit.
IMPORTANT
DO NOT take out the memory card while
Photo Capture is blinking to avoid
damaging the card or data stored on it.
Press a or b to choose the quality, and
then press OK.
Do one of the following:
Press a or b to choose
2.PhotoCapture.
Press OK.
(Scan).
„ To change the quality press OK and
go to step e.
„ To start scanning press Mono Start
or Colour Start.
39
Chapter 5
Changing the monochrome
file format
a
b
Press Menu.
Press a or b to choose
0.Scan to Media.
Press OK.
d
Press a or b to choose
2.B/W File Type.
Press OK.
e
Press a or b to choose TIFF or PDF.
Press OK.
f
Press Stop/Exit.
Changing the colour file
format
Press Menu.
Press a or b to choose
2.PhotoCapture.
Press OK.
c
Press a or b to choose
0.Scan to Media.
Press OK.
d
Press a or b to choose
3.ColorFile Type.
Press OK.
e
Press a or b to choose PDF or JPEG.
Press OK.
f
Press Stop/Exit.
40
Once you are familiar with the types of errors
that can occur while you are using
PhotoCapture Center™, you can easily
identify and troubleshoot any problems.
Press a or b to choose
2.PhotoCapture.
Press OK.
c
a
b
5
Understanding the
Error Messages
„ Media Error
This message will appear if you put in a
memory card that is either bad or not
formatted, or when there is a problem with
the media drive. To clear this error, take
out the memory card.
„ No File
This message will appear if you try to
access a memory card in the drive (slot)
that does not contain a .JPG file.
„ Out of Memory
5
This message will appear if you are
working with images that are too large for
the machine's memory.
This message will also appear when a
memory card you are using does not have
enough available space to scan the
documents.
„ Media is Full.
This message will appear if you are trying
to save more than 999 files in a memory
card.
5
Section IV
Software
Software and Network features
IV
42
6
Software and Network features
The CD-ROM includes the Software User’s
Guide and Network User’s Guide for features
available when connected to a computer (for
example, printing and scanning). The guide
has easy to use links that, when clicked, will
take you directly to a particular section.
c
Click the heading you would like to view
from the list at the left of the window.
You can find information on these features:
„ Printing
„ Scanning
„
„
„
„
„
„
ControlCenter3 (Windows®)
ControlCenter2 (Macintosh)
PhotoCapture Center™
Network Printing
Network Scanning
Wired and Wireless Network
How to read the HTML User’s Guide
This is a quick reference to use the HTML
User’s Guide.
For Macintosh
a
Make sure your Macintosh is turned on.
Insert the Brother CD-ROM into your
CD-ROM drive.
b
c
Double-click the Documentation icon.
d
Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) in the top menu,
and then click the heading you would like to
read from the list at the left of the window.
For Windows®
Note
If you have not installed the software, see
Viewing Documentation on page 3.
a
From the Start menu, point to Brother,
DCP-XXXX (where XXXX is your model
number) from the programs group, then
click User’s Guides in HTML format.
b
Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) from the
top menu.
42
Double-click your language folder, and
then double-click top.html.
6
Section V
Appendixes
Safety and Legal
Troubleshooting and Routine Maintenance
Menu and Features
Specifications
V
44
54
75
88
A
Safety and Legal
Choosing a location
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a standard, grounded electrical socket. Choose a location where the
temperature remains between 10°C and 35°C.
WARNING
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,
chemicals or water.
DO NOT connect your machine to electrical sockets on the same circuit as large appliances or
other equipment that might disrupt the power supply.
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic
timers.
• Disruption of power can wipe out information in the machine's memory.
• DO NOT tip the machine, or place it on any tilted surface. Doing this may cause ink spillage
and internal damage to your machine.
44
A
A
Safety and Legal
To use the machine safely
A
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the power cord from the electrical socket. Doing this
will prevent an electrical shock.
A
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
DO NOT pull in the middle of the power cord. Doing this might cause an electrical shock.
DO NOT use flammable substances, any type of spray, liquid or aerosol cleaners to clean the
inside or outside of the machine. Doing this may cause a fire or electrical shock.
45
If the machine becomes hot, releases smoke, or generates any strong smells, immediately
unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer
Service.
If metal objects, water or other liquids get inside the machine, immediately unplug the machine
from the electrical socket. Call your Brother dealer or Brother Customer Service.
This product must be installed near an electrical socket that is easily accessible. In case of an
emergency, you must unplug the power cord from the electrical socket to shut off the power
completely.
This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a
qualified electrician.
Always make sure the plug is fully inserted.
DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.
46
Safety and Legal
CAUTION
DO NOT put your hands on the edge of the machine under the scanner cover. Doing this may
cause injury.
A
DO NOT put your hands on the edge of the paper tray cover under the paper tray cover. Doing
this may cause injury.
47
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the
unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the
Jam Clear Cover.
Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line or unplug the cords during a lightning storm.
48
Safety and Legal
Important safety instructions
A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 DO NOT use this product near water.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless
adequate ventilation is provided.
7 Use only the power cord supplied with this machine.
8 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to
insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT
defeat the purpose of the grounded plug.
9 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
10 DO NOT place anything in front of the machine that will block printing. DO NOT place anything
in the path of printing.
11 Wait until pages have exited the machine before picking them up.
12 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions. Incorrect
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the casing has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
13 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
14 To reduce the risk of fire, electric shock and injury to people, note the following:
„ DO NOT use this product near appliances that use water, a swimming pool or in a wet
basement.
„ DO NOT attempt to operate the machine during an electrical storm or gas leak.
49
A
IMPORTANT - For your safety
A
To ensure safe operation, the supplied three-pin plug must be inserted only into a standard threepin electrical socket that is effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and
that the installation is completely safe. For your safety, if in any doubt about the effective
grounding of the power, consult a qualified electrician.
LAN connection
A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the
machine to a computer, ensure that you use a USB cable which does not exceed 2 metres in
length.
50
A
Safety and Legal
International ENERGY STAR® Qualification Statement
A
The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets
the ENERGY STAR® specifications for energy efficiency.
A
51
Legal limitations for copying
It is an offence to make reproductions of certain items or documents with the intent to commit
fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which may not be copied:
„ Money
„ Bonds or other certificates of debt
„ Certificates of Deposit
„ Armed Forces Service or Draft papers
„ Passports
„ Postage Stamps (cancelled or uncancelled)
„ Immigration Papers
„ Welfare documents
„ Cheques or Drafts drawn by Governmental Agencies
„ Identification Documents, badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair
dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
52
A
Safety and Legal
Trademarks
A
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in
the U.S. and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Microdrive is a trademark of International Business Machines Corporation.
Memory Stick is a trademark of Sony Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
A
xD-Picture Card is a trademark of FUJIFILM Corporation, Toshiba Corporation and Olympus
Optical Co. Ltd.
Memory Stick PRO, Memory Stick PRO Duo, Memory Stick Duo, MagicGate Memory Stick,
Memory Stick Micro and M2 are trademarks of Sony Corporation.
PictBridge is a trademark.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered
trademarks of Broadcom Corporation in the United States and/or other countries.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, WPA, WPA2 and Wi-Fi Protected Setup are either trademarks or registered trademarks of
Wi-Fi Alliance in the United States and/or other countries.
Intel, and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices, Inc.
FaceFilter Studio is a trademark of Reallusion, Inc.
All other trademarks are the property of their respective owners.
53
B
Troubleshooting and Routine
Maintenance
Troubleshooting
B
B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com.
If you are having difficulty with your machine
Printing
Difficulty
Suggestions
No printout
Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Make sure the machine is plugged in and not turned off.
Check to see if the LCD is showing an error message. (See Error and Routine
Maintenance messages on page 59.)
One or more ink cartridges have reached the end of their life. (See Replacing the
ink cartridges on page 64.)
If the LCD shows Cannot Print and Replace XX Ink (where XX is an
abbreviation of the colour), see Replacing the ink cartridges on page 64.
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes.
Choose Brother DCP-XXXX (where XXXX is your model name), and make sure
that ‘Use Printer Offline’ is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a printing error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.
Printing using the Print Page Setting can take more time than usual, so the
computer may display a time out error. If the machine's LCD shows Printing,
your data will be printed after a few moments.
54
B
Troubleshooting and Routine Maintenance
Printing (continued)
Difficulty
Suggestions
Poor print quality
Check the print quality. (See Checking the print quality on page 69.)
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing for Windows® or Printing and Faxing for
Macintosh in the Software User’s Guide on the CD-ROM.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
„ The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original
packaging.)
„ The ink cartridge was in your machine over six months.
„ The ink cartridge may not have been stored correctly before use.
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper. (See Acceptable paper and other print
media on page 13.)
The recommended environment for your machine is between 20°C to 33°C.
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 69.)
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper. (See Acceptable paper and other print
media on page 13.)
The machine prints blank pages.
Clean the print head. (See Cleaning the print head on page 69.)
Make sure you are using Brother Original Innobella™ ink.
Characters and lines are stacked.
Check the printing alignment. (See Checking the print alignment on page 70.)
Printed text or images are skewed.
Make sure the paper is loaded properly in the paper tray and the paper side guides
are adjusted correctly. (See Loading paper and other print media on page 8.)
Make sure the Jam Clear Cover is closed properly.
Smudged stain at the top centre of
the printed page.
Make sure the paper is not too thick or curled. (See Acceptable paper and other
print media on page 13.)
Smudged stain at the right or left
corner of the printed page.
Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.
Printing appears dirty or ink seems
to run.
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 13.) Don't handle the paper until the ink is
dry.
Make sure you are using Brother Original Innobella™ ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen on page 68.)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
55
B
Printing (continued)
Difficulty
Suggestions
The printouts are wrinkled.
In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh.
Make sure you are using Brother Original Innobella™ ink.
Cannot perform ‘2 in 1 ’ or ‘4 in 1 ’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click Colour Settings, and make sure you uncheck Colour
Enhancement.
Set the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software
User’s Guide on the CD-ROM.)
Colour Enhancement is not
working correctly.
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
Photo paper does not feed
properly.
When you print on Brother photo paper, make sure you always load one additional
sheet of photo paper first before loading the paper you want to print on.
Clean the paper pick-up roller. (See Cleaning the paper pick-up rollers
on page 68.)
Machine feeds multiple pages.
Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
other print media on page 8.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
There is a paper jam.
See Printer jam or paper jam on page 62. Make sure the paper length guide is
adjusted to the paper size. Do not extend the paper tray when you load A5 or
smaller size paper.
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)
Machine does not print from
Try to reduce the print resolution. (See Printing for Windows® or Printing and
Faxing for Macintosh in the Software User’s Guide on the CD-ROM.)
®
Adobe Illustrator®.
Copying Difficulties
Difficulty
Suggestions
Vertical streaks appear on copies.
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner glass on page 67.)
Fit to Page does not work properly.
Make sure your source document is not skewed. Reposition the document and try
again.
56
Troubleshooting and Routine Maintenance
Scanning Difficulties
Difficulty
Suggestions
TWAIN/WIA errors appear when
starting to scan.
(Not available in Hong Kong and Taiwan)
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
(Hong Kong users only)
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
Presto! PageManager with OCR, click File, Select Source and choose the
Brother TWAIN/WIA driver.
OCR does not work.
Try increasing the scanner resolution.
Fit to Page does not work properly.
Make sure the document is not skewed on the scanner glass.
Software Difficulties
Difficulty
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty
Suggestions
Removable Disk does not work
correctly.
1
Have you installed the Windows® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows® 2000 update using one of the following methods.
„ Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.)
„ Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB cable.
2
Take out the memory card and put it back in again.
3
If you have tried ‘Eject’ from within Windows®, take out the memory card
before you continue.
4
If an error message appears when you try to eject the memory card, it means
the card is being accessed. Wait a while and then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card.
Part of my photo is missing when
printed.
Make sure that Borderless Printing and Cropping are turned off. (See Borderless
printing on page 38 and Cropping on page 38.)
57
B
Network Difficulties
Difficulty
Suggestions
Cannot print over the Network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Printing Reports on page 20.) and check
the current Network settings printed in this list. Reconnect the LAN cable to the
hub to verify that the cabling and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable. If
the connections are good, the machine shows LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide for more
information.)
The network scanning feature does
not work.
(Windows® users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using personal Firewall software, see the User’s Guide for your
software or contact the software manufacturer.
For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the
Software User’s Guide on the CD-ROM.
For Windows® XP SP1 user’s, please visit the Brother Solutions Center.
(http://solutions.brother.com)
Your computer cannot find your
machine.
<Windows® users>
Firewall settings on your PC may be rejecting the necessary network connection.
For detail, see the instruction above.
<Macintosh users>
Re-select your machine in the Device Selector application located in Macintosh
HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in
ControlCenter2.
58
Troubleshooting and Routine Maintenance
Error and Routine Maintenance messages
B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error and maintenance messages are
shown below.
You can correct most errors and routine maintenance messages by yourself. If you need more
help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message
Cause
Action
B&W Print Only
One or more of the colour ink
cartridges have reached the end
of their life. While this message
appears on the LCD, each
operation works in the following
way:
Replace the ink cartridges. (See Replacing
the ink cartridges on page 64.)
Replace XX Ink
„ Printing
If you click Greyscale in the
Advanced tab of the printer
driver you can use the
machine as a monochrome
printer for approximately four
weeks depending on the
number of pages you print.
B
„ Copying
If the paper type is set to
Plain Paper or
Inkjet Paper you can
make copies in monochrome.
If the paper type is set to
Other Glossy, Brother BP71
or Transparency, the machine
will stop all print operations. If you
unplug the machine, or take out
the ink cartridge, you cannot use
the machine until you change to a
new ink cartridge. (See Replacing
the ink cartridges on page 64.)
Cannot Detect
You installed a new ink too fast
and machine did not detect it.
Take out the new ink cartridge and reinstall
it slowly until it clicks.
If you are using non Brother
Original Ink the machine may not
detect the ink cartridge.
Replace the cartridge with a Brother
Original Ink Cartridge. If the error remains,
contact your Brother dealer.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Replacing the ink cartridges on page 64.)
59
Error Message
Cause
Action
Cannot Print
Replace XX Ink
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 64.)
Cover is Open
The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
Clean Unable XX
The machine has a mechanical
problem.
Open the scanner cover and look inside
the machine for any foreign objects. If the
error message continues, disconnect the
machine from the power source for several
minutes and then reconnect it.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Close Ink Cover
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining
Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
High Temperature
The print head is too warm.
Allow the machine to cool down.
Init Unable XX
The machine has a mechanical
problem.
Open the scanner cover and look inside
the machine for any foreign objects. If the
error message continues, disconnect the
machine from the power source for several
minutes and then reconnect it.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
One or more of the ink cartridges
are running out of ink.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print.
Low Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
The memory card is either
corrupted, incorrectly formatted,
or there is a problem with the
memory card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another media
card that you know is working.
Media is Full.
The memory card you are using
already contains 999 files.
Your machine can only save to your
memory card if it contains less than 999
files. Try deleting unused files to free some
space and try again.
No Cartridge
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Replacing the ink cartridges on page 64.)
No File
The memory card in the media
Put the correct memory card into the slot
drive does not contain a .JPG file. again.
Ink Low Black
Ink Low Yellow
Ink Low Cyan
Ink Low Magenta
60
Troubleshooting and Routine Maintenance
Error Message
Cause
Action
No Paper Fed
The machine is out of paper or
paper is not properly loaded in the
paper tray, or the Jam Clean
Cover is not closed properly.
Do one of the following:
„ Refill the paper in the paper tray, and
then press Mono Start or
Colour Start.
„ Remove the paper and load it again
and then press Mono Start or
Colour Start. (See Loading paper and
other print media on page 8.)
Out of Memory
Paper Jam
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 62.
The machine's memory is full.
When copy operation is in progress, press
Stop/Exit and wait until the other
operations in progress finish and then try
again.
The memory card you are using
does not have enough free space
to scan the documents.
Delete unused files from your memory
card to make some free space and then try
again.
Paper is jammed in the machine.
Open the Jam Clear Cover (at the back of
the machine) and pull out the jammed
paper by following the steps in Printer jam
or paper jam on page 62.
Make sure the paper length guide is
adjusted to the correct paper size.
Print Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Scan Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Wrong Paper Size
Paper is not the correct size.
Open the scanner cover and look inside
the machine for any foreign objects. If the
error message continues, disconnect the
machine from the power source for several
minutes and then reconnect it.
Open the scanner cover and look inside
the machine for any foreign objects. If the
error message continues, disconnect the
machine from the power source for several
minutes and then reconnect it.
Check that the Paper Size setting matches
the size of paper in the tray. Load the
correct size of paper, and then press
Mono Start or Colour Start. (See Paper
Size on page 28.)
61
B
Printer jam or paper jam
B
d
Take out the jammed paper depending on
where it is jammed in the machine.
a
Open the Jam Clear Cover (1) at the
back of the machine. Pull the jammed
paper out of the machine.
Pull the paper tray (1) out of the
machine.
1
1
b
Pull out the jammed paper (1) and press
Stop/Exit.
1
c
Reset the machine by lifting the scanner
cover from the front of the machine and
then close it.
„ If you cannot remove the jammed
paper from the front of the machine,
or the error message still appears on
the LCD after you have removed the
jammed paper, please go to the next
step.
62
e
Close the Jam Clear Cover.
Make sure the cover is closed properly.
Troubleshooting and Routine Maintenance
f
Using both hands, use the finger holds
on both sides of the machine to lift the
scanner cover (1) until it locks securely
in the open position.
Make sure that there is no jammed
paper left inside the machine. Check
both ends of the print carriage.
g
Lift the scanner cover to release the
lock (1). Gently push the scanner cover
support down (2) and close the scanner
cover (3) using both hands.
1
2
3
1
IMPORTANT
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
h
Slowly push the paper tray completely
into the machine.
i
While holding the paper tray in place,
pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
• If the print head is at the right corner as
shown in the illustration, you cannot move
the print head. Hold down Stop/Exit until
the print head moves to the middle. Then
unplug the machine from the power
source, and take out the paper.
B
2
1
IMPORTANT
DO NOT use the paper support flap for
Legal paper.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
63
Routine maintenance
Replacing the ink cartridges
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the 4
cartridges. When the machine detects an ink
cartridge is running out of ink, the machine
will tell you with a message on the LCD.
Note
For example, when one of the ink
cartridge is nearly empty, the LCD will
display Ink Low (name of colour).
You should purchase a replacement
cartridge in preparation for when the
machine indicates the colour is completely
empty.
When one of the ink cartridge is empty,
the LCD will display Cannot Print or
B&W Print Only.
You should only replace the actual ink
cartridge when this message
Cannot Print or B&W Print Only
appears on the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
64
B
B
IMPORTANT
Brother multifunction machines are
designed to work with ink of a particular
specification and will work to a level of
optimum performance and reliability when
used with genuine Brother Original ink
cartridges. Brother cannot guarantee this
optimum performance and reliability if ink
or ink cartridges of other specifications are
used. Brother does not therefore
recommend the use of cartridges other
than genuine Brother Original cartridges
or the refilling of used cartridges with ink
from other sources. If damage is caused
to the print head or other parts of this
machine as a result of using other brands
of ink or ink cartridges, any repairs
required as a result may not be covered by
the warranty.
Troubleshooting and Routine Maintenance
a
Open the ink cartridge cover.
If one or more ink cartridges have
reached the end of their life, for example
Black, the LCD shows Cannot Print
and Replace BK Ink.
b
Press the lock release lever as shown to
release the cartridge indicated on the
LCD. Remove the cartridge from the
machine.
d
Turn the green knob on the protective
yellow cap clockwise until it clicks as to
release the seal vacuum, then remove
the cap (1).
1
B
e
c
Each colour has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
Open the new ink cartridge bag for the
colour shown on the LCD, and then take
out the ink cartridge.
65
f
Gently push the ink cartridge until it
clicks, and then close the ink cartridge
cover.
IMPORTANT
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
g
The machine will automatically reset the
ink dot counter.
Note
• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one
(Did You Change Blck?). For each
new cartridge you installed, press a (Yes)
to automatically reset the ink dot counter
for that colour. If the ink cartridge you
installed is not a brand new one, be sure
to press b (No).
• If the LCD shows No Cartridge or
Cannot Detect after you install the ink
cartridge, check that the ink cartridges are
installed correctly.
CAUTION
If ink gets in your eyes, wash them out with
water at once and call a doctor if you are
concerned.
66
• If you mix the colours by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
Troubleshooting and Routine Maintenance
Cleaning the outside of the
machine
d
Wipe the inside and outside of the paper
tray with a soft cloth to remove dust.
e
Close the output paper tray cover and
slowly push the paper tray completely
into the machine.
B
IMPORTANT
• Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
• DO NOT use cleaning materials that
contain ammonia.
• DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
Clean the outside of the machine as
follows:
a
Pull the paper tray (1) completely out of
the machine.
1
Cleaning the scanner glass
a
B
Lift the document cover (1). Clean the
scanner glass (2) and white plastic (3)
with a soft lint-free cloth moistened with
a non-flammable glass cleaner.
1
3
b
Wipe the outside of the machine with a
soft cloth to remove dust.
2
c
Lift the output paper tray cover and
remove anything that is stuck inside the
paper tray.
67
B
Cleaning the machine’s
printer platen
CAUTION
Be sure to unplug the machine from the
electrical socket before cleaning the printer
platen (1).
a
Lift the scanner cover until it locks
securely into the open position.
b
Clean the machine’s printer platen (1)
and the area around it, wiping off any
scattered ink with a soft, dry, lint-free
cloth.
B
Cleaning the paper pick-up
rollers
a
Pull the paper tray completely out of the
machine.
b
Unplug the machine from the electrical
socket and open the Jam Clear
Cover (1) at the back of the machine.
B
1
c
1
1
68
Clean the Paper Pick-up Roller (1) with
isopropyl alcohol on a cotton swab.
d
Close the Jam Clear Cover.
Make sure the cover is closed correctly.
e
Put the paper tray firmly back in the
machine.
f
Re-connect the power cord.
Troubleshooting and Routine Maintenance
Cleaning the print head
To maintain good print quality, the machine
will automatically clean the print head when
needed. You can start the cleaning process
manually if there is a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line or blank text in the text or
graphics on your printed pages. You can
clean Black only, three colours at a time
(Cyan/Yellow/Magenta), or all four colours at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
B
Checking the print quality
If faded or streaked colours and text appear
on your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
a
b
Press Ink Management.
c
Press a or b to choose
Print Quality.
Press OK.
d
Press Colour Start.
The machine begins printing the Print
Quality Check Sheet.
e
Check the quality of the four colour
blocks on the sheet.
f
Press a or b to choose Test Print.
Press OK.
Press Ink Management.
Press a or b to choose Cleaning.
Press OK.
Is Quality OK?
c
Press a or b to choose Black, Color or
All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode
automatically.
a Yes b No
If you clean the print head at least five
times and the print has not improved, try
installing a new Genuine Brother Original
Innobella™ ink cartridge for each problem
colour. Try cleaning the print head again
up to five more times. If the print has not
improved call your Brother dealer.
g
B
The LCD asks you if the quality of the
four colours are OK.
a
b
Note
B
Do one of the following:
„ If all lines are clear and visible, press
a to choose Yes, and go to step k.
„ If you can see missing short lines as
shown below, press b to choose No.
OK
h
Poor
The LCD asks you if the print quality is
OK for black and three colours.
Black OK?
a Yes b No
Press a (Yes) or b (No).
69
i
The LCD asks you if you want to start
cleaning.
You may need to adjust the print alignment
after transporting the machine, if your printed
text becomes blurred or images become
faded.
Start Cleaning?
a Yes b No
Press a (Yes).
The machine starts cleaning the print
head.
j
k
Checking the print alignment
After cleaning is finished, press
Colour Start.
The machine starts printing the Print
Quality Check Sheet again and then
return to step e.
Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
colour.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call your Brother dealer.
a
b
Press Ink Management.
c
Press a or b to choose Alignment.
Press OK.
d
Press Mono Start or Colour Start.
The machine starts printing the
Alignment Check Sheet.
Is Alignment OK?
a Yes b No
e
Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
„ If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press a (Yes) to
finish Alignment Check, and go to
step h.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
„ If another test print number is a
better match for either 600 dpi or
1200 dpi, press b (No) to choose it.
f
Note
Press a or b to choose Test Print.
Press OK.
For 600 dpi, press a or b to select the
number of the test print that most closely
matches the number 0 sample (1-8).
600dpi Adjust
Select Best #5
i
Press OK.
When a print head
nozzle is clogged
the printed
sample looks like
this.
70
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
B
Troubleshooting and Routine Maintenance
g
Machine Information
For 1200 dpi, press a or b to select the
number of the test print that most closely
matches the number 0 sample (1-8).
Checking the serial number
1200dpi Adjust
Press OK.
Press Stop/Exit.
Checking the ink volume
You can check the ink that is left in the
cartridge.
a
b
c
d
a
b
Press Menu.
c
Press a or b to choose 1.Serial No.
Press OK.
B
Press a or b to choose Ink Volume.
Press OK.
The LCD shows the ink volume.
e
Press a or b to choose the colour you
want to check.
Press Stop/Exit.
Note
You can check the ink volume from your
computer. (See Printing for Windows® or
Printing and Faxing for Macintosh in the
Software User’s Guide on the CD-ROM.)
Press a or b to choose
5.Machine Info.
Press OK.
XXXXXXXXX
Press Ink Management.
BK:-ooooonn+
B
You can see the machine’s serial number on
the LCD.
Select Best #5
h
B
d
Press Stop/Exit.
Reset
B
The following reset functions are available:
1 Network
You can reset the print server back to its
default factory settings such as the
password and IP address information.
2 All Settings
You can reset all the machine settings
back to the settings that were set at the
factory.
Brother strongly recommends you use this
operation when you dispose of the
machine.
Note
Unplug the interface cable before you
choose Network or All Settings.
71
B
How to reset
a
b
Press Menu.
Press a or b to choose
0.Initial Setup.
Press OK.
c
Press a or b to choose 4.Reset.
Press OK.
d
Press a or b to choose the reset you
want.
Press OK.
e
Press a or b to choose a Reset or
b Exit.
f
Press a to confirm.
72
B
Packing and shipping
the machine
When you transport the machine, use the
packing materials that came with your
machine. Follow the instructions below to
properly pack your machine. Damage caused
to your machine during transit is not covered
by your warranty.
IMPORTANT
It is important to allow the machine to
‘park’ the print head after a print job. Listen
carefully to the machine before
unplugging it to make sure that all
mechanical noise has stopped. Not
allowing the machine to finish this parking
process may lead to print problems and
possible damage to the print head.
a
b
Open the ink cartridge cover.
c
Install the green protective part and then
close the ink cartridge cover.
Press the lock release lever to release
the ink cartridge and take out all the ink
cartridges. (See Replacing the ink
cartridges on page 64.)
B
Troubleshooting and Routine Maintenance
f
IMPORTANT
• Make sure that the plastic tabs on both
sides of the green protective part (1) have
securely clicked into place (2).
Lift the scanner cover (1) to release the
lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3).
1
2
3
1
2
g
Wrap the machine in the bag.
• If you are not able to find the green
protective part, DO NOT remove the ink
cartridges before shipping. It is essential
that the machine be shipped with either
the green protective part or the ink
cartridges in position. Shipping without
them will cause damage to your machine
and may void your warranty. When
travelling with the ink cartridges still in the
machine please keep the machine upright
as this will protect the machine from
leakage.
d
Unplug the machine from the electrical
socket.
e
Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position. Then unplug the
interface cable from the machine, if it is
connected.
B
73
h
Pack the machine and the printed
materials in the original carton with the
original packing material as shown
below. Do not pack the used ink
cartridges in the carton.
i
Close the carton and tape it shut.
74
C
Menu and Features
On-screen
programming
C
Menu keys
C
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your machine has to
offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu table
Access the menu.
Scroll through the current menu
level.
C
Go to the next menu level.
You can program your machine by using the
menu table that begins on page 77. These
pages list the menu selections and options.
Memory storage
Accept an option.
Exit the menu or stop the current
operation.
C
Your menu settings are stored permanently,
and in the event of a power failure will not be
lost. Temporary settings (for example,
Contrast) will be lost.
75
C
To access the menu mode:
a
b
Press Menu.
Choose an option.
You can scroll more quickly through
each menu level by pressing a or b for
the direction you want.
1.Copy
2.PhotoCapture
3.Network
4.Print Reports
5.Machine Info.
0.Initial Setup
c
Press OK when that option appears on
the LCD.
The LCD will then show the next menu
level.
d
Press a or b to scroll to your next menu
selection.
e
Press OK.
When you finish setting an option, the
LCD shows Accepted.
f
Press Stop/Exit.
76
Menu and Features
Menu Table
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
1.Copy
1.Paper Type
—
Plain Paper*
Sets the type of paper in
the paper tray.
27
Sets the size of the paper
in the paper tray.
28
Inkjet Paper
Brother BP71
Other Glossy
Transparency
2.Paper Size
—
Letter
Legal
C
A4*
A5
10x15cm
3.Quality
—
Best
Normal*
Chooses the copy
resolution for your type of
document.
23
Adjusts the brightness for
copies.
26
Adjusts the contrast for
copies.
27
Fast
4.Brightness
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
5.Contrast
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
The factory settings are shown in Bold with an asterisk.
77
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
2.PhotoCapture
1.Print Quality
—
Normal
Selects the print quality.
35
Selects the paper type.
35
Selects the paper size.
35
Selects the print size.
(Appears when A4 or
Letter is selected in the
Paper Size menu.)
35
Photo*
2.Paper Type
—
Plain Paper
Inkjet Paper
Brother BP71
Other Glossy*
3.Paper Size
—
Letter
A4
10 x 15cm*
13 x 18cm
4.Print Size
—
8 x 10cm
9 x 13cm
10 x 15cm
13 x 18cm
15 x 20cm
Max. Size*
The factory settings are shown in Bold with an asterisk.
78
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
2.PhotoCapture
5.Color Enhance
Enhance:On
1.Brightness
Adjusts the brightness.
36
Enhance:Off*
-nnnno+
Adjusts the contrast.
36
Adjusts the hue of the
white areas.
36
Enhances the detail of the
image.
37
Adjusts the total amount
of colour in the image.
37
(Continued)
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
2.Contrast
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
3.White Balance
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
4.Sharpness
-nnnno+
C
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
5.Color Density
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
The factory settings are shown in Bold with an asterisk.
79
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
2.PhotoCapture
6.Cropping
—
On*
Crops the image around
the margin to fit the paper
size or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
cropping.
38
Expands the printable
area to fit the edges of the
paper.
38
Prints the date on your
photo.
38
Selects the Scan
resolution for your type of
document.
39
(Continued)
Off
7.Borderless
—
On*
Off
8.Date Print
—
On
Off*
0.Scan to Media
1.Quality
B/W 200x100 dpi
B/W 200 dpi
Color 150 dpi*
Color 300 dpi
Color 600 dpi
2.B/W File Type
TIFF*
PDF
3.ColorFile Type
PDF*
JPEG
Selects the default file
format for black and white
scanning.
Selects the default file
format for colour
scanning.
The factory settings are shown in Bold with an asterisk.
Network menu
Level1
Level2
Level3
Level4
Options
Descriptions
3.Network
1.Wired LAN
1.TCP/IP
1.BOOT Method
Auto*
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
2.IP Address
[000-255].
[000-255].
Enter the IP
address.
[000-255].
[000-255]
3.Subnet Mask
[000-255].
[000-255].
[000-255].
[000-255]
See Network User's Guide on the CD -ROM.
The factory settings are shown in Bold with an asterisk.
80
Enter the Subnet
mask.
Menu and Features
Level1
Level2
Level3
Level4
Options
Descriptions
3.Network
1.Wired LAN
1.TCP/IP
4.Gateway
[000-255].
(Continued)
(Continued)
(Continued)
Enter the
Gateway
address.
[000-255].
[000-255].
[000-255]
5.Node Name
BRNXXXXXXXXXXXX
You can see the
current Node
name.
6.WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
7.WINS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
8.DNS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
9.APIPA
On*
Off
2.Ethernet
—
Auto*
100B-FD
Specifies the IP
address of the
primary or
secondary
server.
Specifies the IP
address of the
primary or
secondary
server.
Automatically
allocates the IP
address from the
link-local address
range.
Chooses the
Ethernet link
mode.
100B-HD
10B-FD
10B-HD
3.MAC Address
—
—
You can see your
machine's MAC
address from the
control panel.
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
81
C
Level1
Level2
Level3
Level4
Options
Descriptions
3.Network
2.WLAN
1.TCP/IP
1.BOOT Method
Auto*
Chooses the
BOOT method
that best suits
your needs.
(Continued)
Static
RARP
BOOTP
DHCP
2.IP Address
[000-255].
[000-255].
Enter the IP
address.
[000-255].
[000-255]
3.Subnet Mask
[000-255].
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255]
4.Gateway
[000-255].
[000-255].
Enter the
Gateway
address.
[000-255].
[000-255]
5.Node Name
BRWXXXXXXXXXXXX
You can see the
current Node
name.
6.WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
7.WINS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
8.DNS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
9.APIPA
On*
Off
See Network User's Guide on the CD -ROM.
The factory settings are shown in Bold with an asterisk.
82
Specifies the IP
address of the
primary or
secondary
server.
Specifies the IP
address of the
primary or
secondary
server.
Automatically
allocates the IP
address from the
link-local address
range.
Menu and Features
Level1
Level2
Level3
Level4
Options
Descriptions
3.Network
2.WLAN
2.Setup Wizard
—
—
(Continued)
(Continued)
You can
configure your
print server.
3.SES/WPS/AOSS
—
—
You can easily
configure your
wireless network
settings using the
one-button push
method.
4.WPS w/PIN Code
—
—
You can easily
configure your
wireless network
settings using
WPS with a PIN
code.
5.WLAN Status
1.Status
—
You can see the
current wireless
network status.
2.Signal
—
You can see the
current wireless
network signal
strength.
3.SSID
—
You can see the
current SSID.
4.Comm. Mode
—
You can see the
current
Communication
Mode.
3.Network I/F
6.MAC Address
—
—
You can see your
machine's MAC
address from the
control panel.
—
Wired LAN*
—
You can choose
the network
connection type.
—
Restores all
wired and
wireless network
settings to the
factory default.
WLAN
0.Network Reset
—
—
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
83
C
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
4.Print
Reports
1.Help List
—
—
20
2.User Settings
—
—
You can print these lists
and report.
3.Network
Config
—
—
Lists your Network
settings.
20
5.Machine
Info.
1.Serial No.
—
—
Lets you check the serial
number of your machine.
71
0.Initial
Setup
1.Date&Time
—
—
Puts the date and time on
your machine.
See
Quick
Setup
Guide.
2.LCD Contrast
—
Light
Adjusts the contrast of the
LCD.
19
You can choose how long
the machine must be idle
before it goes into sleep
mode.
19
Dark*
3.Sleep Mode
—
1 Min
2 Mins
3 Mins
5 Mins*
10 Mins
30 Mins
60 Mins
4.Reset
0.Local Language
1.Network
—
Resets the print server
back to its factory default
settings, such as the
password and IP address
information.
71
2.All Settings
—
Resets all the machine's
settings back to the
settings that were set at
the factory.
71
—
(Choose the
language you want to
use.)
Allows you to change the
LCD language for your
country.
19
The factory settings are shown in Bold with an asterisk.
84
Menu and Features
Copy Quality (
)
Level1
Level2
Level3
Options
Descriptions
Page
—
—
—
Fast
Choose the Copy
resolution for your type of
document.
23
Normal*
Best
The factory settings are shown in Bold with an asterisk.
Enlarge/Reduce (
)
Level1
Level2
Level3
Options
Descriptions
Page
—
—
—
Fit to Page
You can choose the
enlargement and
reduction ratio for your
type of document.
24
Custom(25-400%)
198% 10x15cmiA4
186%10x15cmiLTR
142% A5iA4
100%*
97% LTRiA4
93% A4iLTR
83%
C
69% A4iA5
47% A4i10x15cm
The factory settings are shown in Bold with an asterisk.
Copy Options (
)
Level1
Level2
Level3
Options
Descriptions
Page
Paper Type
—
—
Plain Paper*
Choose the paper type
that matches the paper in
the tray.
27
Choose the paper size
that matches the paper in
the tray.
28
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Paper Size
—
—
A4*
A5
10(W) x 15(H)cm
Letter
Legal
The factory settings are shown in Bold with an asterisk.
85
Level1
Level2
Level3
Options
Descriptions
Page
Brightness
—
—
-nnnno+
Adjusts the brightness of
copies.
26
You can make N in 1 or
Poster copies.
25
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
—
Page Layout
—
Off(1 in 1)*
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster(3 x 3)
The factory settings are shown in Bold with an asterisk.
Scan (
)
Level1
Option1
Option2
Option3
Descriptions
Page
Scan to E-mail
—
—
—
You can scan a monochrome
or a colour document into
your E-mail application.
Scan to Image
—
—
—
You can scan a colour picture
into your graphics
application.
See
Software
User's
Guide
on the
CD-ROM.
Scan to OCR
—
—
—
You can have your text
document converted to an
editable text file.
Scan to File
—
—
—
You can scan a monochrome
or a colour document into
your computer.
Scan to Media
(when a memory
card is inserted)
Scan Quality
File Type
—
You can choose the scan
resolution and file format for
your document.
The factory settings are shown in Bold with an asterisk.
86
39
Menu and Features
Photo Capture (
)
Level1
Level2
Level3
Options
Descriptions
Page
Print Index
6 Images/
Line
Paper Type
Plain Paper*
You can print a thumbnail
page.
32
You can print an indivisual
image.
32
Inkjet Paper
5 Images/
Line
Brother BP71
Other Glossy
Paper Size
A4*
Letter
Print Images
—
—
—
The factory settings are shown in Bold with an asterisk.
Ink Management (
)
Level1
Level2
Level3
Options
Descriptions
Page
Test Print
—
—
Print Quality
Lets you check the print
quality or alignment.
69
Lets you clean the print
head.
69
Lets you check the
available ink volume.
71
Alignment
Cleaning
—
—
Black
Color
C
All
Ink Volume
—
—
—
The factory settings are shown in Bold with an asterisk.
87
D
Specifications
D
General
D
Printer Type
Inkjet
Print Method
Black:
Piezo with 94 × 1 nozzle
Colour:
Piezo with 94 × 3 nozzles
Memory Capacity
32 MB
LCD (Liquid Crystal Display) 16 characters × 1 line
Power Source
(Taiwan)
AC 110 V 50/60 Hz
(Other Countries)
AC 100 to 120 V 50/60 Hz
Power Consumption
Off Mode:
Average 0.5 W
Sleep Mode:
Average 3 W
Standby:
Average 5 W
Operating:
Average 21 W
Dimensions
365 mm
150 mm
390 mm
360 mm
450 mm
Weight
7.1kg
Noise
Operating:
50 dB or less 1
Temperature
Operating:
10 - 35°C
Best Print Quality:
20 - 33°C
Operating:
20 - 80% (without condensation)
Best Print Quality:
20 - 80% (without condensation)
Humidity
Paper Tray
1
88
100 Sheets 80 gsm
This depends on printing conditions.
Specifications
Print media
Paper Input
D
Paper Tray
„ Paper type:
Plain paper, inkjet paper (coated paper), glossy paper 1,
transparency 1 2 and envelopes
„ Paper size:
Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes
(commercial No.10, DL, C5, Monarch, JE4),
Photo 10 × 15 cm, Photo 2L 13 × 18 cm,
Index card and Postcard 3
Width: 100 mm - 215.9 mm
Length: 150 mm - 355.6 mm
For more details, see Paper weight, thickness and
capacity on page 16.
„ Maximum paper tray capacity:
Approx. 100 sheets of 80 gsm plain paper
Paper Output
Up to 50 sheets of A4 plain paper (face up print delivery to
the output paper tray) 1
1
For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately
after they exit the machine to avoid smudging.
2
Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation on page 15.
D
89
Copy
D
Colour/Monochrome
Yes/Yes
Document Size
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Multiple Copies
Stacks up to 99 pages
Enlarge/Reduce
25% to 400% (in increments of 1%)
Copy Speed
Monochrome: Up to 22 pages/minute (A4 paper) 1
Colour: Up to 20 pages/minute (A4 paper) 1
Resolution
(Monochrome)
„ Scans up to 1200×1200 dpi
„ Prints up to 1200×1200 dpi
(Colour)
„ Scans up to 600×1200 dpi
„ Prints up to 600×1200 dpi
1
90
Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.
Specifications
PhotoCapture Center™
Compatible Media 1
D
Memory Stick™
Memory Stick PRO™
Memory Stick Micro™ (M2™) with adapter
Memory Stick Duo™ with adapter
SD 2
SDHC 3
microSD with adapter
miniSD™ with adapter
xD-Picture Card™ 4
Resolution
Up to 1200×2400 dpi
File Extension
DPOF, Exif DCF
(Media Format)
Photo Print: JPEG 5
(Image Format)
Scan to Media: JPEG, PDF (Colour)
TIFF, PDF (Monochrome)
Number of Files
Up to 999 files in the memory card
(The folder inside memory cards is also counted.)
Folder
File must be in the 4th folder level of the memory card.
Borderless
Letter, A4, Photo 10×15 cm, Photo 2L (13×18 cm) 6
1
Memory cards and adapters are not included.
2
16 MB to 2 GB
3
4 GB to 16 GB
4
xD-Picture Card™
xD-Picture Card™
xD-Picture Card™
xD-Picture Card™
5
Progressive JPEG format is not supported.
6
See Paper type and size for each operation on page 15.
D
Conventional Card from 16 MB to 512 MB
Type M from 256 MB to 2 GB
Type M+ 256 MB and 2 GB
Type H from 256 MB to 2 GB
91
Scanner
D
Colour/Monochrome
Yes/Yes
TWAIN Compliant
Yes (Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista®)
Mac OS X 10.3.9 or greater 1
WIA Compliant
Yes (Windows® XP 2/Windows Vista®)
Colour Depth
36 bit colour Processing (Input)
(Actual Input: 30 bit colour/Actual Output: 24 bit colour) 3
24 bit colour Processing (Output)
Resolution
Up to 19200 × 19200 dpi (interpolated) 3
Up to 1200 × 2400 dpi (optical) (Scanner Glass)
Scanning Speed
Monochrome: Up to 3.44 sec.
Colour: Up to 4.83 sec.
(A4 size in 100 × 100 dpi)
Document Size
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Scanning Width
Up to 210 mm
Greyscale
256 levels
1
For the latest driver updates, visit http://solutions.brother.com.
2
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
3
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP, and Windows Vista®
(resolution up to 19200 × 19200 dpi can be selected by using the Brother scanner utility)
92
Specifications
Printer
Printer Driver
D
Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista® driver
supporting Brother Native Compression mode
Mac OS X 10.3.9 or greater 1: Brother Ink driver
Resolution
Up to 1200 × 6000 dpi
1200 × 2400 dpi
1200 × 1200 dpi
600 × 1200 dpi
600 × 600 dpi
600 × 300 dpi
450 × 150 dpi (Mono)
600 × 150 dpi (Colour)
Print Speed
Monochrome: Up to 33 pages/minute 2
Colour: Up to 27 pages/minute 2
Printing Width
204 mm (210 mm) 3 (A4 size)
Borderless
Letter, A4, A6, Photo (10×15 cm), Index Card,
Photo 2L (13×18 cm), Postcard 1 4
1
For the latest driver updates, visit http://solutions.brother.com.
2
Based on Brother standard pattern.
A4 size in draft mode.
3
When Borderless feature is set to On.
4
See Paper type and size for each operation on page 15.
D
93
Interfaces
D
USB 1 2
A USB 2.0 interface cable that is no longer than 2.0 m
LAN cable 3
Ethernet UTP cable category 5 or greater
Wireless LAN
Your machine supports IEEE 802.11b/g wireless communication
with your wireless LAN using Infrastructure mode or a wireless
Peer-to-Peer connection in Ad-hoc Mode.
1
Your machine has a Full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1
interface.
2
Third party USB ports are not supported.
3
See Network (LAN) on page 97 and the Network User's Guide for detailed network specifications.
94
Specifications
Computer requirements
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Computer Platform Supported PC
PC
Interface
& Operating
Software
System Version
Functions
Windows® Windows®
Operating 2000
System 1 Professional 4
Windows® XP
Home 2 4
Windows® XP
Professional 2 4
Processor
Minimum
Speed
Printing,
USB
Intel®
Scanning,
Pentium® II or
10/100
Removable
equivalent
Base-Tx
Disk 5
(Ethernet),
Wireless
802.11b/g
Minimum Recommended Hard Disk
RAM
RAM
Space to install
For
For
Drivers Applications
64 MB
256 MB 110 MB 340 MB
128 MB
110 MB 340 MB
Windows® XP
Professional
x64 Edition 2
64-bit (Intel®64 256 MB 512 MB 110 MB 340 MB
or AMD64)
supported CPU
Windows
Vista® 2
Intel®
Pentium® 4 or
equivalent
512 MB
1 GB
600 MB 530 MB
64-bit (Intel®64
or AMD64)
supported CPU
Macintosh
Operating
System
Mac OS X
Printing,
10.3.9 - 10.4.3 Scanning,
Removable
Disk 5
Mac OS X 10.4.4
or greater
USB 3
PowerPC G4/G5 128 MB 256 MB
10/100
Base-Tx
(Ethernet),
Wireless
802.11b/g
PowerPC
G3 350MHz
PowerPC G4/G5 512 MB
80 MB
400 MB
1 GB
Intel® Core™
Processor
Conditions:
1
2
3
4
5
Microsoft® Internet Explorer® 5.5 or greater.
For WIA, 1200 × 1200 resolution. Brother Scanner
Utility enables to enhance up to 19200 × 19200 dpi.
Third party USB ports are not supported.
PaperPort™ 11SE supports Microsoft® SP4 or
higher for Windows® 2000 and SP2 or higher for XP.
Removable disk is a function of PhotoCapture Center™.
For the latest driver updates, visit
http://solutions.brother.com.
All trademarks, brand and product names are
property of their respective companies.
95
D
Consumable items
D
Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install a set of ink cartridges the machine will use
an amount of ink to fill the ink delivery tubes for high quality
printouts. This process will only happen once. After this process is
complete the cartridges provided with your machine will have a
lower yield than standard cartridges (65 %). With all following ink
cartridges you can print the specified number of pages.
Replacement Ink cartridge
Black (LC38BK)
Yellow (LC38Y)
Cyan (LC38C)
Black - Approximately 300 pages 1
Yellow, Cyan and Magenta - Approximately 260 pages 1
For more information about the replacement consumables, visit us at
http://www.brother.com/pageyield.
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting” print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ ink and paper.
96
Magenta (LC38M)
Specifications
Network (LAN)
D
LAN
You can connect your machine to a network for Network Printing,
Network Scanning and access photos from PhotoCapture Center™ 1.
Also included is Brother BRAdmin Light 2 Network Management
software.
Support for
Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista®
Mac OS X 10.3.9 or greater 3
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)
IEEE 802.11 b/g (Wireless LAN)
Protocols
TCP/IP for IPv4:
ARP, RARP, BOOTP, DHCP,
APIPA (Auto IP), NetBIOS/WINS, LPR/LPD,
Custom Raw Port/Port9100, DNS Resolver,
mDNS, FTP Server, TELNET, SNMPv1,
TFTP, Scanner Port, LLTD responder,
Web Services
Network Security
SSID/ESSID, 128 (104) / 64 (40) bit WEP, WPA2-PSK (AES),
WPA-PSK (TKIP/AES)
Setup Support Utility
SecureEasySetup™ Yes (simple setup with your
SecureEasySetup™-capable access
point/router)
AOSS™
Yes (simple setup with your AOSS™-capable
access point/router)
WPS
Yes (simple setup with your Wi-Fi Protected
Setup-capable access point/router)
1
See the Computer Requirements chart on page 95.
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com.
3
For the latest driver updates, visit http://solutions.brother.com.
97
D
Wireless one-push configuration
If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC 1)
or AOSS™, you can configure the machine easily without a computer. By pushing a button on the
wireless LAN router / access point and the machine, you can set up the wireless network and
security settings. See the user’s guide for your wireless LAN router / access point for instructions
on how to access one-push mode.
1
Push Button Configuration
Note
Routers or access points that support SecureEasySetup™, Wi-Fi Protected Setup or AOSS™
have the symbols shown below.
98
D
E
Index
A
G
Apple Macintosh
See Software User's Guide on the
CD-ROM.
Greyscale ................................................ 92
C
Help
LCD messages ..................................... 75
using menu keys ............................... 75
Menu Table .......................................... 75
Cleaning
paper pick-up roller ...............................68
print head ..............................................69
printer platen .........................................68
scanner .................................................67
Consumable items ...................................96
Control panel overview ..............................6
ControlCenter
See Software User's Guide on the
CD-ROM.
Copy
Copy Quality key ...................................23
Enlarge/Reduce ....................................24
keys ......................................................22
multiple .................................................22
paper .....................................................27
single ....................................................22
temporary settings ................................22
using scanner glass ..............................17
Copy Options key (copying)
Paper Size ............................................28
Paper Type ...........................................27
Copy Quality key ......................................22
E
Envelopes ................................... 10, 15, 16
Error messages on LCD ..........................59
B&W Print Only .....................................59
Cannot Detect .......................................59
Cannot Print ..........................................60
Init. Unable ............................................60
Ink Low .................................................60
No Cartridges ........................................60
No Paper Fed .......................................61
Out of Memory ......................................61
Print Unable ..........................................61
Scan Unable .........................................61
Unable to Clean ....................................60
H
I
Ink cartridges
checking ink volume ............................. 71
ink dot counter ...................................... 64
replacing ............................................... 64
Innobella™ .............................................. 96
J
Jams
paper .................................................... 62
L
LCD (liquid crystal display) ...................... 75
Contrast ................................................ 19
Help List ............................................... 20
Language ............................................. 19
M
Macintosh
See Software User's Guide on the
CD-ROM.
Maintenance, routine
replacing ink cartridges ........................ 64
Memory Storage ...................................... 75
Menu Table ............................................. 75
Mode, entering
PhotoCapture ......................................... 7
Scan ....................................................... 6
99
E
N
Network
Printing
See Network User's Guide on the
CD-ROM.
Scanning
See Software User's Guide on the
CD-ROM.
O
Out of Memory message ..........................61
P
Packing and shipping the machine ..........72
Paper ................................................ 13, 89
capacity .................................................16
loading ....................................................8
size ........................................................15
type .......................................................15
PaperPort™ 11SE with OCR
See Software User's Guide on the
CD-ROM and PaperPort™ 11SE with OCR
How-to-Guides.
PhotoCapture Center™
Borderless .............................................38
Cropping ...............................................38
Date Print ..............................................38
DPOF printing .......................................34
from PC
See Software User's Guide on the
CD-ROM.
Memory Stick PRO™ ............................30
Memory Stick™ .....................................30
Print settings
Brightness ..........................................36
Colour density ....................................37
Contrast .............................................36
Paper type & size ...............................35
Print quality ........................................35
Quality ................................................35
Sharpness ..........................................37
White Balance ....................................36
Printing images .....................................33
Printing Index ........................................32
Scan to Media .......................................39
100
SD ........................................................ 30
SDHC ................................................... 30
specifications ........................................ 91
xD-Picture Card™ ................................ 30
Presto! PageManager
See Help in Presto! PageManager
application.
Print
area ...................................................... 12
difficulties .............................................. 54
drivers ................................................... 93
improving quality .................................. 69
paper jams ............................................ 62
reports .................................................. 20
resolution .............................................. 93
specifications ........................................ 93
Printing
on small paper ...................................... 11
Programming your machine .................... 75
R
Reducing
copies ................................................... 24
Reports
Help List ............................................... 20
how to print ........................................... 20
Network Configuration .......................... 20
User Settings ........................................ 20
Resolution
copy ...................................................... 90
print ...................................................... 93
scan ...................................................... 92
S
Safety Instructions ................................... 49
Scanner glass
cleaning ................................................ 67
using ..................................................... 17
Scanning
See Software User's Guide on the
CD-ROM.
Serial Number
how to find ...............See inside front cover
Shipping the machine .............................. 72
Sleep Mode ............................................. 19
T
Temporary copy settings ..........................22
Transparencies ................................. 16, 89
Troubleshooting .......................................54
checking ink volume .............................71
error messages on LCD ........................59
if you are having difficulty
copying ..............................................56
Network ..............................................58
PhotoCapture Center™ .....................57
printing ...............................................54
scanning ............................................57
software .............................................57
paper jam ..............................................62
print quality ...........................................69
W
Windows®
See Software User's Guide on the
CD-ROM.
Wireless Network
See Quick Setup Guide and Network
User's Guide on the CD-ROM.
E
101
For Australia Only:
Warranty & Repair - For details about warranty on your Brother Product, the details are listed on
the following link: www.brother.com.au under Warranty. For warranty service (repair) of your
Brother product you will need to retain a copy of your sales docket and contact the Support Centre
for location of the nearest Authorised Warranty Centre (AWC)
Support - For technical support for your Brother Product other than what you can resolve through
the User's Guide, please visit our website or our solutions website for FAQs/Troubleshooting,
Drivers & Software, or contact the Product Support Centre for any technical or customer
care/support enquiry.
Product Support Centre: Australia
Brother International (Aust) Pty Ltd
Phone:
02 8875 6000
Fax:
02 9870 7223
Email:
productsupport@brother.com.au
Web Site:
www.brother.com.au
Solutions Site: http://solutions.brother.com
Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30am to 5pm Monday to Friday.
For New Zealand Only:
To contact Brother International (NZ) Limited for support with a Brother product please use the
following methods.
Phone:
Premium End User Assistance
0900 552 152
Auto Attendant Self Help
0800 652 152
Brother Recycle Assistance
0800 632 467
Fax Assistance
0800 837 822
Email Assistance
Please visit www.brother.co.nz and submit a helpdesk enquiry
from Online Help
Web Assistance
Please visit www.brother.co.nz under Online Help for
Frequently Asked Questions, Driver downloads, Warranty
information and Service Centres
Our Technical Support Consultants are available 7 days a week by phone during the hours of
8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday. Outside of these hours
you can find assistance from our Auto Attendant Self Help and our Website www.brother.co.nz
under Online Help.
Visit us on the World Wide Web
http://www.brother.com
This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchsed in their own countries.