Brother MFC-255CW All in One Printer User Manual

USER’S GUIDE
MFC-253CW
MFC-255CW
MFC-257CW
MFC-295CN
Version 0
ARL/ASA/NZ
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-253CW, MFC-255CW, MFC-257CW
and MFC-295CN
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product
should you lose your receipt; and
„ may support an insurance claim by you in the event of product loss
covered by insurance.
© 2009 Brother Industries, Ltd.
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
Table of Contents
Section I
1
General
General Information
2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing Documentation...................................................................................3
Accessing Brother Support (Windows®) ................................................................5
Control panel overview ..........................................................................................6
2
Loading paper and documents
8
Loading paper and other print media.....................................................................8
Loading envelopes and postcards .................................................................10
Removing small printouts from the machine .................................................12
Printable area ................................................................................................13
Acceptable paper and other print media..............................................................14
Recommended print media ...........................................................................14
Handling and using print media .....................................................................15
Choosing the right print media.......................................................................16
Loading documents .............................................................................................18
Using the ADF (MFC-295CN only) ................................................................18
Using the scanner glass ................................................................................19
Scannable area .............................................................................................20
3
General setup
21
On/Off key............................................................................................................21
Turning the machine off.................................................................................21
Turning the machine on.................................................................................21
Mode Timer..........................................................................................................21
Paper settings......................................................................................................22
Paper Type ....................................................................................................22
Paper Size .....................................................................................................22
Volume Settings...................................................................................................22
Ring Volume ..................................................................................................22
Beeper Volume ..............................................................................................22
Speaker Volume ............................................................................................23
Setting Daylight Saving Time...............................................................................23
LCD display .........................................................................................................24
LCD Contrast .................................................................................................24
Sleep Mode..........................................................................................................24
4
Security features
25
TX Lock................................................................................................................25
Setting and changing the TX Lock password ................................................25
Turning TX Lock on/off ..................................................................................26
ii
Section II Fax
5
Sending a Fax
28
Entering Fax mode ..............................................................................................28
Faxing from the ADF (MFC-295CN only) ......................................................28
Faxing from the scanner glass ......................................................................28
Faxing Letter size documents from the scanner glass .................................. 29
Colour fax transmission .................................................................................29
Cancelling a fax in progress ..........................................................................29
Broadcasting (Monochrome only)........................................................................29
Cancelling a Broadcast in progress ...............................................................30
Additional sending operations..............................................................................30
Sending faxes using multiple settings ...........................................................30
Contrast .........................................................................................................31
Changing fax resolution.................................................................................31
Dual Access (Monochrome only)...................................................................32
Real Time Transmission................................................................................32
Overseas Mode .............................................................................................33
Checking and cancelling waiting jobs............................................................33
Sending a fax manually .................................................................................33
Out of Memory message ...............................................................................33
6
Receiving a Fax
34
Receive modes ....................................................................................................34
Choosing the Receive Mode .........................................................................34
Using Receive Modes..........................................................................................35
Fax Only ........................................................................................................35
Fax/Tel...........................................................................................................35
Manual...........................................................................................................35
External TAD .................................................................................................35
Receive Mode settings ........................................................................................36
Ring Delay .....................................................................................................36
F/T Ring Time (Fax/Tel mode only)...............................................................36
Fax Detect .....................................................................................................37
Additional receiving operations............................................................................37
Printing a reduced incoming fax ....................................................................37
Out of Paper Reception .................................................................................37
iii
7
Telephone and External devices
38
Voice Operations .................................................................................................38
Tone or pulse (Not Available for New Zealand).............................................38
Fax/Tel mode.................................................................................................38
Telephone Service for Australia...........................................................................38
Telstra® FaxStream® Duet® (Distinctive Ring) ..............................................38
Caller ID.........................................................................................................40
How Does the Caller ID Work?......................................................................41
The Caller ID is Stored in Your Machine Memory .........................................41
Viewing Caller ID List ....................................................................................41
Telephone Service for New Zealand ...................................................................42
FaxAbility .......................................................................................................42
Caller ID.........................................................................................................43
How Does the Caller ID Work?......................................................................44
Viewing Caller ID List ....................................................................................44
Telephone Service for Some Countries...............................................................45
Distinctive Ring (For Singapore and Hong Kong)..........................................45
Caller ID (For Singapore and Hong Kong) ....................................................46
Viewing Caller ID List ....................................................................................46
Connecting an external TAD (telephone answering device)................................47
Connections...................................................................................................47
Recording an outgoing message (OGM) on an external TAD .......................48
Multi-line connections (PABX) .......................................................................48
External and extension telephones......................................................................48
Connecting an external or extension telephone ............................................48
Operation from extension telephones............................................................49
Using a cordless external telephone .............................................................49
Using remote codes.......................................................................................49
8
Dialling and storing numbers
51
How to Dial ..........................................................................................................51
Manual dialling...............................................................................................51
Speed Dialling ...............................................................................................51
Search ...........................................................................................................51
Fax Redial .....................................................................................................51
Storing numbers ..................................................................................................52
Storing a pause .............................................................................................52
Storing Speed Dial numbers..........................................................................52
Changing Speed Dial numbers......................................................................52
Setting up groups for broadcasting................................................................53
Combining Quick Dial numbers .....................................................................53
9
Printing Reports
54
Fax reports...........................................................................................................54
Transmission Verification Report...................................................................54
Fax Journal (activity report) ...........................................................................55
Reports ................................................................................................................55
How to print a report ......................................................................................55
iv
Section III Copy
10
Making copies
58
How to copy .........................................................................................................58
Entering Copy mode......................................................................................58
Making a single copy ..................................................................................... 58
Making multiple copies ..................................................................................58
Stop copying..................................................................................................58
Copy Options .......................................................................................................59
Changing copy speed and quality .................................................................60
Enlarging or reducing the image copied ........................................................60
Making N in 1 copies or a poster (Page Layout) ...........................................61
Sorting copies using the ADF (Monochrome only) (MFC-295CN only).........63
Adjusting Brightness and Contrast ................................................................63
Paper options ................................................................................................64
Section IV Direct Printing
11
Printing photos from a memory card or
USB Flash memory drive
66
PhotoCapture Center™ Operations..................................................................... 66
Printing from a memory card or USB Flash memory drive without a PC.......66
Scanning to a memory card or USB Flash memory drive without a PC ........66
Using PhotoCapture Center™ from your computer.......................................66
Using a memory card or USB Flash memory drive .......................................66
Memory cards, USB Flash memory drive and folder structures .................... 67
Getting started .....................................................................................................68
How to print from a memory card or USB Flash memory drive ........................... 69
Print Index (Thumbnails) ...............................................................................69
Printing Photos ..............................................................................................70
DPOF printing................................................................................................71
PhotoCapture Center™ print settings..................................................................72
Print speed and Quality .................................................................................72
Paper Options................................................................................................72
Adjusting Brightness and Contrast ................................................................73
Cropping ........................................................................................................73
Borderless printing.........................................................................................73
Date Print.......................................................................................................74
Scan to a memory card or USB Flash memory drive ..........................................74
Changing the image quality ...........................................................................75
Changing the monochrome file format ..........................................................75
Changing the colour file format......................................................................75
Understanding the Error Messages ..................................................................... 76
v
12
Printing photos from a camera (MFC-295CN only)
77
Printing photos directly from a PictBridge camera...............................................77
PictBridge requirements ................................................................................77
Setting your digital camera ............................................................................77
Printing Images..............................................................................................78
DPOF printing ................................................................................................78
Printing photos directly from a digital camera (without PictBridge)......................79
Printing Images..............................................................................................79
Understanding the Error Messages .....................................................................80
Section V Software
13
Software and Network features
82
Section VI Appendixes
A
Safety and Legal
84
Choosing a location .............................................................................................84
To use the machine safely...................................................................................85
Important safety instructions..........................................................................90
IMPORTANT-For Your Safety .......................................................................91
Important Information for Australia ......................................................................92
Important safety instructions..........................................................................92
Important Information for New Zealand ...............................................................94
Important Safety Instructions .........................................................................94
Important Information for Some Countries...........................................................97
Important Safety Instructions .........................................................................97
LAN connection (MFC-295CN only) ..............................................................98
Radio interference .........................................................................................98
International ENERGY STAR® Qualification Statement................................99
Legal limitations for copying ..............................................................................100
Trademarks........................................................................................................101
B
Troubleshooting and Routine Maintenance
102
Troubleshooting .................................................................................................102
If you are having difficulty with your machine ..............................................102
Dial Tone detection......................................................................................109
Telephone line interference .........................................................................109
Error and maintenance messages.....................................................................110
Transferring your faxes or Fax Journal report .............................................115
Document jam (MFC-295CN only) .............................................................116
Printer jam or paper jam ..............................................................................117
vi
Routine maintenance.........................................................................................119
Replacing the ink cartridges ........................................................................119
Cleaning the outside of the machine ...........................................................122
Cleaning the scanner glass .........................................................................123
Cleaning the machine’s printer platen .........................................................124
Cleaning the paper pick-up rollers...............................................................124
Cleaning the print head ...............................................................................125
Checking the print quality ............................................................................125
Checking the print alignment .......................................................................126
Checking the ink volume .............................................................................127
Machine Information .......................................................................................... 127
Checking the serial number.........................................................................127
Reset functions............................................................................................127
How to reset the machine............................................................................128
Packing and shipping the machine ....................................................................128
C
Menu and Features
131
On-screen programming....................................................................................131
Menu table...................................................................................................131
Memory storage...........................................................................................131
Menu keys .........................................................................................................131
Menu Table........................................................................................................ 133
Entering Text .....................................................................................................145
D
Specifications
146
General ..............................................................................................................146
Print media.........................................................................................................148
Fax.....................................................................................................................149
Copy ..................................................................................................................151
PhotoCapture Center™ .....................................................................................152
PictBridge (MFC-295CN only) ...........................................................................153
Scanner .............................................................................................................154
Printer ................................................................................................................155
Interfaces ...........................................................................................................156
Computer requirements .....................................................................................157
Consumable items .............................................................................................158
Network (LAN) ...................................................................................................159
Wireless one-push configuration (MFC-253CW/255CW/257CW) ...............160
E
Index
161
vii
viii
Section I
General
General Information
Loading paper and documents
General setup
Security features
I
2
8
21
25
1
General Information
Using the
documentation
WARNING
1
Warnings tell you what to do to prevent
possible personal injury.
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
The following symbols and conventions are
used throughout the documentation.
Bold
Bold typeface identifies specific
buttons on the machine’s
control panel or on the
computer screen.
Italics
Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
2
CAUTION
1
Cautions specify procedures you must
follow or avoid to prevent possible minor
injuries.
IMPORTANT
IMPORTANT describes procedures you
must follow or avoid to prevent possible
machine problems or damage to other
objects.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
General Information
Accessing the
Software User’s Guide
and Network User’s
Guide
c
If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of the Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read Software User’s
Guide and Network User’s Guide that are
on the CD-ROM.
Viewing Documentation
Viewing Documentation (Windows®)
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a
Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
b
If the model name screen appears, click
your model name.
Note
1
1
If this window does not appear, use
Windows® Explorer to run the start.exe
program from the root directory of the
Brother CD-ROM.
d
e
Click Documentation.
Click the documentation you want to
read.
„ HTML documents:
Software User’s Guide and
Network User’s Guide in HTML
format.
This format is recommended for
viewing on your computer.
„ PDF documents:
User’s Guide for stand-alone
operations and Software User’s
Guide and Network User’s Guide in
PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
3
1
Chapter 1
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Viewing Documentation (Macintosh)
a
Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b
c
d
Double-click the Documentation icon.
e
Click the documentation you want to
read.
Software User’s Guide
„ Scanning
(Windows® 2000 Professional/
Windows® XP and Windows Vista®)
„ ControlCenter3
(Windows® 2000 Professional/
Windows® XP and Windows Vista®)
„ Network Scanning
(Windows® 2000 Professional/
Windows® XP and Windows Vista®)
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
(Not available in Hong Kong and Taiwan)
„ The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
Double-click your language folder.
Double-click top.html to view Software
User’s Guide and Network User’s
Guide in HTML format.
Presto! PageManager User’s Guide
(Hong Kong and Taiwan users only)
„ Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
How to find Network setup instructions
(MFC-253CW/255CW/257CW)
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports
SecureEasySetup™, Wi-Fi Protected Setup
or AOSS™, follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
4
„ Software User’s Guide
1
1
„ Network User’s Guide
General Information
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Accessing Brother
Support (Windows®)
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Brother CD-ROM.
Software User’s Guide
„ Scanning
(Mac OS X 10.3.9 - 10.5.x)
„ Click Brother Support on the Top Menu.
The following screen will appear:
„ ControlCenter2
(Mac OS X 10.3.9 - 10.5.x)
„ Network Scanning
(Mac OS X 10.3.9 - 10.5.x)
Presto! PageManager User’s Guide
„ Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
How to find Network setup instructions
(MFC-253CW/255CW/257CW)
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports
SecureEasySetup™, Wi-Fi Protected Setup
or AOSS™, follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
1
„ To access our website
(http://www.brother.com), click
Brother Home Page.
„ For the latest news and product support
information (http://solutions.brother.com),
click Brother Solutions Center.
„ To visit our website for original Brother
supplies
(http://www.brother.com/original/), click
Supplies Information.
„ To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click
Brother CreativeCenter.
„ To return to the Top Menu, click Back or if
you have finished, click Exit.
5
1
Chapter 1
Control panel overview
1
The MFC-253CW, MFC-255CW, MFC-257CW and MFC-295CN have the same control panel keys.
10
9
8
1
2
3
Note
Most of the illustrations in this User’s Guide show the MFC-295CN.
1
2
3
Fax and telephone keys:
„ Redial/Pause
Redials the last number called. It also
inserts a pause when programming quick
dial numbers.
„ Hook
Press before dialing if you want to make
sure a fax machine will answer, and then
press Mono Start or Colour Start.
Also, press this key after picking up the
handset of an external telephone during the
F/T pseudo/double-ring.
Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone. (Not Available in New Zealand)
Mode keys:
„
Fax
Lets you access Fax mode.
6
„
Scan
Lets you access Scan mode.
„
Copy
Lets you access Copy mode.
„
4
Photo Capture
Lets you access PhotoCapture Center™
mode.
Menu keys:
„ Menu
Lets you access the main menu to program
the machine.
„ Speed Dial key
Lets you store, look up, and dial numbers in
the memory.
„ Volume keys
d c
While the machine is idle, you can press
these keys to adjust the ring volume.
General Information
1
7
8
4
3
„ d
Press to scroll backward to a menu
selection.
„ a or b
Press to scroll through the menus and
options.
„ Clear/Back
Press to delete characters or to go back to
the previous menu level.
„ OK
Lets you choose a setting.
5
Start keys:
„
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
„
Mono Start
6
6
5
Stop/Exit
Stops an operation or exits from a menu.
7
Copy Options
Lets you temporarily change the copy settings
when in copy mode.
8
LCD (liquid crystal display)
Displays messages on the LCD to help you set
up and use your machine.
9
On/Off
You can turn the machine on and off.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To maintain print quality, prolong
print head life, and provide the best ink
cartridge economy, you should keep your
machine connected to the power at all times.
10 Fax Resolution
Lets you temporarily change the resolution
when sending a fax.
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
7
2
Loading paper and documents
Loading paper and
other print media
a
If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
c
2
2
With both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
1
3
b
Lift the output paper tray cover (1).
2
1
3
8
Loading paper and documents
e
Note
When you use Legal size paper, press
and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
2
1
IMPORTANT
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
d
Fan the stack of paper well to avoid
paper jams and misfeeds.
f
Gently adjust the paper side guides (1)
to fit the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
1
IMPORTANT
Always make sure the paper is not curled.
9
Chapter 2
g
Close the output paper tray cover.
Loading envelopes and
postcards
2
About envelopes
2
„ Use envelopes that weigh between 80 to
95 gsm.
„ Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
h
Slowly push the paper tray completely
into the machine.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
i
While holding the paper tray in place,
Glue
2
Double flap
2
pull out the paper support ( ) until it
clicks and then unfold the paper support
flap ( ).
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
2
1
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
10
Loading paper and documents
Loading envelopes and postcards
a
Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
IMPORTANT
If envelopes or postcards are
‘double-feeding’, put one envelope or
postcard in the paper tray at a time.
2
b
Put envelopes or postcards into the
paper tray with the side to be printed on
face down, and the shortest edge in first
as shown in the illustration. With both
hands, gently press and slide the paper
side guides (1) and paper length
guide (2) to fit the size of the envelopes
or postcards.
1
2
11
2
Chapter 2
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
a
b
Open the envelope flap.
c
Adjust the size and margin in your
application.
Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
Removing small printouts
from the machine
When the machine ejects small paper onto
the output paper tray you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
12
2
2
Loading paper and documents
Printable area
2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s Guide on
the CD-ROM.)
Cut Sheet Paper
1
Envelopes
3
4
3
4
1
2
2
Top (1)
Bottom (2)
Left (3)
Right (4)
Cut Sheet
3 mm
3 mm
3 mm
3 mm
Envelopes
12 mm
24 mm
3 mm
3 mm
Note
The Borderless feature is not available for envelopes.
13
2
Chapter 2
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
„ When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct print media
in the ‘Basic’ tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Type on page 22.)
„ When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
„ When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
„ Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
14
Recommended print media
2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper Type
Item
A4 Plain
BP60PA
A4 Glossy Photo
BP71GA4
A4 Inkjet (Matte)
BP60MA
10 × 15 cm Glossy Photo
BP71GP
2
Loading paper and documents
Handling and using print
media
Paper capacity of the output paper
tray cover
2
2
Up to 50 sheets of 80 gsm or 20 lb A4 paper.
„ Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
„ Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
„ Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
„ Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
1
1
2 mm or greater curl may cause jams
to occur
• Extremely shiny and highly textured
paper
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a Short grain paper
15
2
Chapter 2
Choosing the right print media
2
Paper type and size for each operation
Paper Type
Cut Sheet
Cards
Envelopes
Paper Size
Usage
Fax
Copy
Photo
Printer
Capture
Letter
215.9 × 279.4 mm (8 1/2 × 11 in.)
Yes
Yes
Yes
Yes
A4
210 × 297 mm (8.3 × 11.7 in.)
Yes
Yes
Yes
Yes
Legal
215.9 × 355.6 mm (8 1/2 × 14 in.)
Yes
Yes
–
Yes
Executive
184 × 267 mm (7 1/4 × 10 1/2 in.)
–
–
–
Yes
JIS B5
182 × 257 mm (7.2 × 10.1 in.)
–
–
–
Yes
A5
148 × 210 mm (5.8 × 8.3 in.)
–
Yes
–
Yes
A6
105 × 148 mm (4.1 × 5.8 in.)
–
–
–
Yes
Photo
10 × 15 cm (4 × 6 in.)
–
Yes
Yes
Yes
Photo 2L
13 × 18 cm (5 × 7 in.)
–
–
Yes
Yes
Index Card
127 × 203 mm (5 × 8 in.)
–
–
–
Yes
Postcard 1
100 × 148 mm (3.9 × 5.8 in.)
–
–
–
Yes
Postcard 2
(Double)
148 × 200 mm (5.8 × 7.9 in.)
–
–
–
Yes
C5 Envelope
162 × 229 mm (6.4 × 9 in.)
–
–
–
Yes
DL Envelope
110 × 220 mm (4.3 × 8.7 in.)
–
–
–
Yes
COM-10
105 × 241 mm (4 1/8 × 9 1/2 in.)
–
–
–
Yes
Monarch
98 × 191 mm (3 7/8 × 7 1/2 in.)
–
–
–
Yes
JE4 Envelope
105 × 235 mm (4.1 × 9.3 in.)
–
–
–
Yes
215.9 × 279 mm (8 1/2 × 11 in.)
–
Yes
–
Yes
A4
210 × 297 mm (8.3 × 11.7 in.)
–
Yes
–
Yes
Legal
215.9 × 355.6 mm (8 1/2 × 14 in.)
–
Yes
–
Yes
A5
148 × 210 mm (5.8 × 8.3 in.)
–
Yes
–
Yes
Transparencies Letter
16
2
Loading paper and documents
Paper weight, thickness and capacity
2
Paper Type
Weight
Thickness
No. of
sheets
Cut
Sheet
Plain Paper
64 to 120 gsm
0.08 to 0.15 mm
100 1
Inkjet Paper
64 to 200 gsm
0.08 to 0.25 mm
20
Glossy Paper
Up to 220 gsm
Up to 0.25 mm
20 2
Photo Card
Up to 220 gsm
Up to 0.25 mm
20 2
Index Card
Up to 120 gsm
Up to 0.15 mm
30
Postcard
Up to 200 gsm
Up to 0.25 mm
30
Envelopes
75 to 95 gsm
Up to 0.52 mm
10
Transparencies
–
–
10
Cards
1
Up to 100 sheets of 80 gsm paper.
2
BP71 69 lb (260 gsm) paper is especially designed for Brother inkjet machines.
2
17
Chapter 2
Loading documents
How to load documents
2
2
IMPORTANT
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
• DO NOT pull on the document while it is
feeding.
Using the ADF
(MFC-295CN only)
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
2
• DO NOT use cardboard, newspaper or
fabric. Instead use the scanner glass.
The ADF can hold up to 15 pages and feeds
each sheet individually. Use standard 80 gsm
paper and always fan the pages before
putting them in the ADF.
Recommended environment
Temperature:
20 to 30 °C
Humidity:
50 to 70%
Paper:
80 gsm
Document Sizes Supported
Length:
148 to 355.6 mm
Width:
148 to 215.9 mm
Weight:
64 to 90 gsm
„ Make sure documents with ink or liquid
correction fluid are completely dry.
2
2
a
Unfold the ADF Document Output
Support Flap (1).
b
c
Fan the pages well.
d
Make sure you place the documents
face down, top edge first in the ADF
until the LCD says ADF Ready and you
feel them touch the feed roller.
Adjust the paper guides (2) to fit the
width of your documents.
2
1
IMPORTANT
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
18
Loading paper and documents
Using the scanner glass
2
Length:
Up to 297 mm
Width:
Up to 215.9 mm
Weight:
Up to 2 kg
2
Note
You can use the scanner glass to fax, copy or
scan pages of a book one page at a time.
Document Sizes Supported
How to load documents
To use the scanner glass, the ADF must
be empty.
2
a
b
Lift the document cover.
c
Close the document cover.
Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
19
2
Chapter 2
Scannable area
2
The scannable area depends on the settings
in the application you are using. The figures
below show the unscannable areas.
1
3
4
2
Usage
Fax
Copy
Scan
20
Document
Size
Top (1)
Left (3)
Bottom (2)
Right (4)
Letter
3 mm
4 mm
A4
3 mm
1 mm
Letter
3 mm
3 mm
A4
3 mm
3 mm
Letter
3 mm
3 mm
A4
3 mm
3 mm
3
General setup
On/Off key
3
You can turn the machine on and off by
pressing the On/Off key. If you press the
On/Off key while the machine is in use it will
finish the operation before going into the Off
mode.
If you have connected an external
telephone or TAD, it is always available.
a
a
Press the On/Off key.
3
3
Press and hold down the On/Off key.
The LCD will show Shutting Down.
The LCD will stay on for a few seconds
before going off.
Turning the machine on
Mode Timer
The machine has four temporary mode keys
on the control panel: Fax, Scan, Copy and
Photo Capture. You can change the amount
of time the machine takes after the last Scan,
Copy or PhotoCapture operation before it
returns to Fax mode. If you choose Off, the
machine stays in the mode you used last by
default.
Note
Turning the machine off
3
a
b
Press Menu, 1, 1.
c
Press Stop/Exit.
3
Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
21
3
Chapter 3
Paper settings
Paper Type
3
3
Volume Settings
Ring Volume
To get the best print quality, set the machine
for the type of paper you are using.
You can choose a range of ring volume
levels, from High to Off.
a
b
While the machine is idle, press d or c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
c
Press Menu, 1, 2.
Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency.
Press OK.
Note
Setting the Ring Volume from the
menu
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
You can use five sizes of paper for printing
copies: A4, A5, Letter, Legal and 10 × 15 cm
and three sizes for printing faxes: Letter,
Legal and A4. When you change the size of
paper you load in the machine, you will need
to change the paper size setting at the same
time so your machine can fit an incoming fax
on the page.
a
b
c
22
Press Menu, 1, 3.
Press a or b to choose A4, A5,
10x15cm, Letter or Legal.
Press OK.
Press Stop/Exit.
3
You can also change the volume through the
menu, by following the instructions below:
Press Stop/Exit.
Paper Size
3
3
a
b
Press Menu, 1, 4, 1.
c
Press Stop/Exit.
3
Press a or b to choose Low, Med, High
or Off.
Press OK.
Beeper Volume
When the beeper is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.
You can choose a range of volume levels,
from High to Off.
a
b
Press Menu, 1, 4, 2.
c
Press Stop/Exit.
Press a or b to choose Low, Med, High
or Off.
Press OK.
3
General setup
Speaker Volume
You can choose a range of speaker volume
levels, from High to Off.
a
b
Press Menu, 1, 4, 3.
c
Press Stop/Exit.
Press a or b to choose Low, Med, High
or Off.
Press OK.
3
Setting Daylight
Saving Time
3
You can set the machine to change for
daylight saving time. It will reset itself forward
one hour in the Spring and backward one
hour in the Autumn. Make sure you have set
the correct date and time in the Date&Time
setting.
a
b
Press Menu, 1, 5.
c
Press Stop/Exit.
Press a or b to choose On or Off.
Press OK.
23
3
Chapter 3
LCD display
LCD Contrast
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a
b
Press Menu, 1, 6.
c
Press Stop/Exit.
24
Press a or b to choose Light or Dark.
Press OK.
3
3
Sleep Mode
You can choose how long the machine will
remain idle (from 1 to 60 minutes) before it
goes into sleep mode. The timer will restart if
any operation is carried out on the machine.
a
b
Press Menu, 1, 7.
c
Press Stop/Exit.
Press a or b to choose 1 Min, 2 Mins,
3 Mins, 5 Mins, 10 Mins, 30 Mins
or 60 Mins.
Press OK.
3
4
Security features
TX Lock
4
TX Lock lets you prevent unauthorized
access to the machine.
While TX Lock is On, the following operations
are available:
4
Setting and changing the
TX Lock password
4
Note
If you have already set the password, you
will not need to set it again.
„ Receiving faxes
While TX Lock is On, the following operations
are NOT available:
„ Sending faxes
„ Copying
4
Setting up the password
a
b
Press Menu, 2, 0, 1.
c
When the LCD shows Verify:,
re-enter the password.
Press OK.
d
Press Stop/Exit.
„ PC printing
„ Scanning
„ PhotoCapture
„ Operation from the Control panel
Note
If you forget the TX Lock password,
please call your Brother dealer for service.
4
Enter a 4-digit number for the password.
Press OK.
Changing the password
a
b
Press Menu, 2, 0, 1.
c
Enter a 4-digit number for the current
password.
Press OK.
d
Enter a 4-digit number for a new
password.
Press OK.
e
When the LCD shows Verify:,
re-enter the password.
Press OK.
f
Press Stop/Exit.
4
Press a or b to choose Set Password.
Press OK.
25
Chapter 4
Turning TX Lock on/off
Turning TX Lock on
a
b
Press Menu, 2, 0, 1.
c
Enter the registered 4-digit password.
Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.
Press Menu.
Enter the registered 4-digit password.
Press OK.
TX Lock is automatically turned off.
Note
If you enter the wrong password, the LCD
shows Wrong Password and stays
offline. The machine will stay in TX Lock
mode until the registered password is
entered.
26
4
Press a or b to choose Set TX Lock.
Press OK.
Turning TX Lock off
a
b
4
4
Section II
Fax
Sending a Fax
Receiving a Fax
Telephone and External devices
Dialling and storing numbers
Printing Reports
II
28
34
38
51
54
5
Sending a Fax
Entering Fax mode
Press
5
(Fax) to enter fax mode.
5
Faxing from the scanner
glass
5
You can use the scanner glass to fax pages
of a book one at a time. The documents can
be up to Letter or A4 size.
Faxing from the ADF
(MFC-295CN only)
5
a
Make sure you are in Fax mode
b
Place the document face down in the
ADF.
(See Using the ADF (MFC-295CN only)
on page 18.)
c
Enter the fax number using the dial pad,
Speed Dial or Search.
d
Press Mono Start or Colour Start.
You cannot send colour faxes with multiple
pages.
.
Note
Note
(MFC-295CN only)
Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
a
Make sure you are in Fax mode
b
Place your document face down on the
scanner glass.
c
Enter the fax number using the dial pad,
Speed Dial or Search.
d
Press Mono Start or Colour Start.
• To cancel, press Stop/Exit.
• If you send a mono fax while the memory
is full it will be sent in real time.
.
„ If you press Mono Start, the
machine starts scanning the first
page. Go to step e.
„ If you press Colour Start, the
machine starts sending the
document.
e
When the LCD asks you Next Page?
do one of the following:
„ To send a single page, press 2 to
choose No(Dial) (or press
Mono Start again).
The machine starts sending the
document.
„ To send more than one page,
press 1 to choose Yes and go to
step f.
28
Sending a Fax
f
Broadcasting
(Monochrome only)
Place the next page on the scanner
glass.
Press OK.
The machine starts scanning the page.
(Repeat steps e and f for each
additional page.)
Faxing Letter size documents
from the scanner glass
Broadcasting is when the same fax message
is automatically sent to more than one fax
number. You can include Groups, Speed Dial
numbers and up to 50 manually dialled
numbers in the same broadcast.
5
When documents are Letter size, you need to
set scan size to Letter. If you do not, the side
portion of the faxes will be missing.
a
Make sure you are in Fax mode
b
c
Press Menu, 2, 2, 0.
d
Press Stop/Exit.
.
After the broadcast is finished, a Broadcast
Report will be printed.
a
Make sure you are in Fax mode
b
c
Load your document.
d
Repeat step c until you have entered
all the fax numbers to be included in the
broadcast.
e
Press Mono Start.
Press a or b to choose Letter.
Press OK.
Colour fax transmission
5
Your machine can send a colour fax to
machines that support this feature.
If you want to cancel a fax while the machine
is scanning, dialling or sending, press
Stop/Exit.
.
Enter a number.
Press OK.
You can use either a Speed Dial, a
Group or a manually entered number
using the dial pad.
Note
Colour faxes cannot be stored in the memory.
When you send a colour fax, the machine will
send it in real time (even if Real Time TX is
set to Off).
Cancelling a fax in progress
5
• If you did not use up any of the numbers
for Groups, you can ‘broadcast’ faxes to
as many as 90 different numbers.
5
• The available memory will vary depending
on the types of jobs in the memory and the
number of locations used for
broadcasting. If you broadcast to the
maximum numbers available, you will not
be able to use dual access.
• If the Out of Memory message
appears, press Stop/Exit to cancel or
Mono Start to send the pages scanned so
far.
29
5
Chapter 5
Cancelling a Broadcast in
progress
a
Press Menu, 2, 4.
The LCD will show the fax number being
dialled.
XXXXXXXX
b
Press OK.
The LCD will show the job number
together with the number being dialled
and then:
1.Clear
2.Exit
c
Press 1 to cancel the fax number being
dialled.
d
The LCD will then show the Broadcast
job number and 1.Clear 2.Exit.
Press 1 to cancel.
e
Press Stop/Exit.
5
Additional sending
operations
Sending faxes using multiple
settings
When you send a fax you can choose any
combination of these settings: resolution,
contrast, scan size, overseas mode and real
time transmission.
a
Make sure you are in Fax mode
b
c
Load your document.
d
Choose the option you want for the
setting.
Press OK.
e
Do one of the following:
1.Yes 2.No
„ Press 1 to change another setting.
„ Press 2 when you have finished
choosing your settings.
f
.
Choose a setting you want to change in
the Setup Send menu (Menu, 2, 2).
Press OK.
Next
30
5
Send the fax as normal.
5
Sending a Fax
Contrast
5
If your document is very light or very dark, you
may want to change the contrast. For most
documents the default setting Auto can be
used. It automatically chooses the suitable
contrast for your document.
Use Light when sending a light document.
Use Dark when sending a dark document.
To change the default fax resolution
a
Make sure you are in Fax mode
b
c
Press Menu, 2, 2, 2.
.
Press a or b to choose the resolution
you want.
Press OK.
Note
a
Make sure you are in Fax mode
b
c
d
Load your document.
.
You can choose four different resolution
settings for monochrome faxes and two
for colour.
Press Menu, 2, 2, 1.
Monochrome
Press a or b to choose Auto, Light or
Dark.
Press OK.
Standard
Suitable for most typed
documents.
Fine
Good for small print and
transmits a little slower than
Standard resolution.
S.Fine
Good for small print or artwork
and transmits slower than Fine
resolution.
Photo
Use when the document has
varying shades of grey or is a
photograph. This has the
slowest transmission.
Note
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting in any of the following conditions:
• When you send a colour fax.
• When you choose Photo as the Fax
Resolution.
Colour
Changing fax resolution
5
The quality of a fax can be improved by
changing the fax resolution. Resolution can
be changed for the next fax or for all faxes.
To change the fax resolution for the
next fax
a
b
c
5
Make sure you are in Fax mode
Load your document.
5
.
Standard
Suitable for most typed
documents.
Fine
Use when the document is a
photograph. The transmission
time is slower than Standard
resolution.
If you choose S.Fine or Photo and then
use the Colour Start key to send a fax,
the machine will send the fax using the
Fine setting.
Press Fax Resolution then a or b to
choose the resolution.
Press OK.
31
5
Chapter 5
Dual Access
(Monochrome only)
Sending in real time for all faxes
5
You can dial a number and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD shows the new job
number and available memory.
Note
• In Real Time Transmission, the automatic
redial feature does not work when using
the scanner glass.
• If the memory is full, faxes from the
scanner glass cannot be sent until you
clear some of the memory.
• (MFC-295CN)
If the memory is full and you are sending a
black and white fax from the ADF, the
machine will send the document in real
time (even if Real Time TX is set to
Off).
32
Press Menu, 2, 2, 3.
c
Press a or b to choose On (or Off).
Press OK.
Sending in real time for the next fax
only
If the Out of Memory message
appears, press Stop/Exit to cancel or
Mono Start to send the pages scanned so
far.
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax Only for the next fax only.
b
.
Realtime TX:On
Note
When you are sending a fax, the machine will
scan the documents into the memory before
sending. Then, as soon as the telephone line
is free, the machine will start dialling and
sending.
Make sure you are in Fax mode
3.Real Time TX
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
Real Time Transmission
a
5
5
5
a
Make sure you are in Fax mode
b
c
Press Menu, 2, 2, 3.
d
Press a or b to choose Next Fax:Off
or Next Fax:On.
e
Press OK.
.
Press a or b to choose
Next Fax Only. Press OK.
Note
In real time transmission, the automatic
redial feature does not work when using
the scanner glass.
Sending a Fax
Overseas Mode
5
If you are having difficulty sending a fax
overseas due to possible interference on the
telephone line, we recommend that you turn
on the Overseas mode. After you send a fax
using this feature, the feature will turn itself
off.
a
Make sure you are in Fax mode
b
c
d
Load your document.
Press Menu, 2, 2, 4.
Press a or b to choose On (or Off).
Press OK.
You can check which jobs are still waiting in
the memory to be sent and cancel a job.
(If there are no jobs, the LCD shows
No Jobs Waiting.)
a
Press Menu, 2, 4.
Any waiting jobs appear on the LCD.
b
Do one of the following:
„ Press a or b to scroll through the jobs
and choose the job you want to
cancel.
Press OK and then press 1 to cancel
the job.
„ Press 2 to exit without cancelling.
c
When you have finished, press
Stop/Exit.
5
Manual transmission lets you hear the
dialling, ringing and fax-receiving tones while
sending a fax.
.
Checking and cancelling
waiting jobs
Sending a fax manually
a
Make sure you are in Fax mode
b
c
Load your document.
d
e
Dial the fax number you want to call.
.
Pick up the handset of an external
telephone and listen for a dial tone.
5
When you hear the fax tone, press
Mono Start or Colour Start.
„ If you load the document on the
scanner glass, press 1 to send the
fax.
5
1.Send 2.Receive
f
Replace the handset.
Out of Memory message
5
If you get an Out of Memory message
while scanning the first page of a fax, press
Stop/Exit to cancel the fax.
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Mono Start or
Colour Start to send the pages scanned so
far, or to press Stop/Exit to cancel the
operation.
Note
To free up space, wait until any jobs
stored in the memory have been sent,
cancel any waiting jobs (see Checking
and cancelling waiting jobs on page 33),
or send the fax in real time (see Real Time
Transmission on page 32).
33
6
Receiving a Fax
6
Receive modes
6
Choosing the Receive Mode
6
By default, your machine will automatically receive any faxes that are sent to it. The diagram below
will help you choose the correct Mode. For more detailed information on the receive modes see
Using Receive Modes on page 35 and Receive Mode settings on page 36.
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
No
Are you using the voice message function of
an external telephone answering device?
Fax Only
No
Do you want the machine to answer fax and
telephone calls automatically?
No
Yes
Yes
Manual
Fax/Tel
External TAD
To set a receive mode follow the instructions below:
a
b
Press Menu, 0, 1.
c
Press Stop/Exit.
The LCD will show the current receive mode.
6
Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
12/10 11:53
Fax
1
1
34
Current receive mode
Fax: Fax Only
Receiving a Fax
Using Receive Modes
6
External TAD
6
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be dealt with in one
of the following ways:
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes. (See Ring Delay on page 36.)
„ Faxes will be automatically received.
Fax Only
6
Fax Only mode will automatically answer
every call. If the call is a fax your machine will
receive it.
Fax/Tel
„ Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD (telephone answering device)
on page 47.)
6
Note
Do not turn off Distinctive Ring if you are
subscribed to FaxStream® Duet®.
Fax/Tel mode helps you automatically
manage incoming calls, by recognising
whether they are fax or voice calls and
dealing with them in one of the following
ways:
„ Faxes will be automatically received.
„ Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
double-ring made by your machine.
(See F/T Ring Time (Fax/Tel mode only)
on page 36 and Ring Delay on page 36.)
Manual
6
To receive a fax in manual mode lift the
handset of an external telephone. When you
hear fax tones (short repeating beeps), press
Mono Start or Colour Start, and choose
2.Receive. You can also use the Fax
Detect feature to receive faxes by lifting a
handset on the same line as the machine.
(See Fax Detect on page 37.)
35
6
Chapter 6
Receive Mode settings
Ring Delay
6
6
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine choose the maximum number of
rings.
(See Operation from extension telephones
on page 49 and Fax Detect on page 37.)
a
b
c
Press Menu, 2, 1, 1.
Press a or b to choose how many times
the line rings before the machine
answers (02-10 for Australia, 01-10 for
New Zealand, 00-10 for some countries).
Press OK.
If you choose 00, the line will not ring at
all.
F/T Ring Time
(Fax/Tel mode only)
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T Ring (fast doublering) for the time you have set in the F/T Ring
Time setting. If you hear the F/T Ring it
means that you have a voice caller on the
line.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring; however, you can still answer the
call on any telephone. (For more information
see Using remote codes on page 49.)
a
b
Press Menu, 2, 1, 2.
c
Press Stop/Exit.
Press Stop/Exit.
Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or
70 seconds for Australia and some
countries, 20, 30, 40 or 55 seconds for
New Zealand).
Press OK.
Note
Even if the caller hangs up during the
F/T Ring, the machine will continue to ring
for the set time.
36
6
Receiving a Fax
Fax Detect
If Fax Detect is On:
6
Printing a reduced incoming
fax
The machine receives a fax call
automatically, even if you answer the call.
When you see Receiving on the LCD or
when you hear ‘chirps’ through the handset
you are using, just replace the handset. Your
machine will do the rest.
If you are at the machine and answer a fax
call by lifting the handset, press Mono Start
or Colour Start, then press 2 to receive the
fax.
If you answered at an extension telephone,
press l 5 1 (l 9 1 for New Zealand).
(See Operation from extension telephones
on page 49.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the Remote Activation
Code l 5 1 (l 9 1 for New Zealand).
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Fax Detect to Off.
a
b
Press Menu, 2, 1, 3.
c
Press Stop/Exit.
Press a or b to choose On (or Off).
Press OK.
6
6
Fax Detect is turned On as default.
If Fax Detect is Off:
Additional receiving
operations
6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4, Letter or Legal size paper.
6
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting (Menu, 1, 3).
a
Make sure you are in Fax mode
b
Press Menu, 2, 1, 5.
.
6
5.Auto Reduction
c
Press a or b to choose On (or Off).
Press OK.
d
Press Stop/Exit.
Out of Paper Reception
6
As soon as the paper tray becomes empty
during fax reception, the LCD will display
No Paper Fed, asking you to put paper in
the paper tray. (See Loading paper and other
print media on page 8.)
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available.
Further incoming faxes will also be stored into
memory until the memory is full. When the
memory is full the machine will stop
automatically answering calls. To print the
faxes, put fresh paper in the tray.
37
7
Telephone and External devices
Voice Operations
7
Voice calls can be made either with an
extension or external telephone, by dialling
manually, or by using Speed Dial numbers.
Tone or pulse (Not Available
for New Zealand)
Telstra® FaxStream® Duet®
(Distinctive Ring)
7
If you are using an external telephone and
have a pulse dialling service, but need to
send tone signals (for example, for telephone
banking), follow the instructions below:
a
Lift the handset of the external
telephone.
b
Press # on the control panel of your
machine. Any digits dialled after this will
send tone signals.
When you hang up, the machine will
return to the pulse dialling service.
Fax/Tel mode
When the machine is in Fax/Tel mode, it will
use the F/T Ring (fast double-ring) to alert
you to pick up a voice call.
If you are at an external telephone, lift the
handset of the external telephone, and then
press Hook to answer.
If you are at an extension telephone, you'll
need to lift the handset during the F/T Ring
Time and then press # 5 1 (# 9 1 for New
Zealand) between the fast double-rings. If no
one is on the line, or if someone wants to
send you a fax, send the call back to the
machine by pressing l 5 1 (l 9 1 for New
Zealand).
38
Telephone Service for
Australia
7
Telstra® FaxStream® Duet® is an enhanced
Public Switched Telephone Service (PSTS)
offered by Telstra® that allows you to have an
additional number on one phone line, with its
own distinctive ring pattern. Telstra®
FaxStream® Duet® is a call handling feature
that helps users distinguish voice and
facsimile calls. With FaxStream® Duet®,
incoming calls to a fax number are
announced by a different, distinctive ring
signal. Only one call can be answered (or
made) at any one time and while this call is in
progress, incoming calls to either number will
be presented with a busy tone.
Your machine has a Distinctive Ring function,
allowing you to dedicate one phone number
just for receiving faxes.
Note
After you have set the Distinctive Ring
feature to On, the receive mode is set to
Manual automatically. Your Distinctive
Ring Number does not allow Voice
calls - only Faxes. You can not change the
receive mode from Manual mode while
the Distinctive Ring is set to on.
7
7
7
Telephone and External devices
What is the Advantage of using
Telstra® FaxStream® Duet® Function?
How does Telstra ® FaxStream® Duet®
Work?
Using Telstra® FaxStream® Duet® is the
most efficient way to receive both fax and
telephone calls on the same line. When the
voice call comes in, all phones (extension
and external) and the fax machine will ring to
alert you to pick it up. If a fax call comes in,
the fax machine will answer automatically
without ringing, whereas the extension and
external phones will ring twice with a
distinctive ring pattern. It is also a more
efficient way of operating a Fax machine with
an extension phone as you do not have to use
the remote activation codes. It gives you two
independent numbers without the higher cost
of a second line.
Incoming calls to the voice number, will have
the standard ring pattern of long, long tone,
followed by a pause, repeated, while the new
fax number will have a different ring pattern of
three short bursts of ring, repeated at regular
intervals.
7
7
When FaxStream® Duet® is On and you
receive a voice call all extension and external
phones will ring with a standard ring pattern.
The fax machine will ring on the third ring with
a standard ring pattern. All external and the
extension phones will continue to ring, until
you or a telephone answering device can
answer the voice number.
When FaxStream® Duet® is On and you
receive a fax call on the Duet® number the
Fax machine will answer and automatically
receive the fax message without ringing. On
the other hand, all extension and external
phones will ring twice with a distinctive ring
pattern. Do not answer the phone as you are
receiving a fax message.
Flowchart Sequence of Incoming call
Incoming Call
(either Voice or Fax)
All extension phones ring
twice, fax machine is silent.
Registered
Duet (Fax)
Number
Fax machine
automatically
receives and prints
fax message
without ringing.
Main number
(Voice Number)
Fax machine
begins ringing
on third ring.
You answer the call
at an external phone
or an extension
phone or at the
machine's handset.
Telephone Answering
Device (TAD)
answers the call.
39
7
Chapter 7
Registering the Distinctive Ring
pattern
Caller ID
Caller ID is a telephone service that allows
the subscriber to see a display of the caller’s
phone number or name as the telephone
rings. It is a fast way to screen your calls. You
can respond quickly to calls you missed,
because Caller IDs are received and stored in
your machine memory.
Very Important!
After you have set the Distinctive Ring feature
to on, the receive mode is set to Manual
automatically. Your Distinctive Ring Number
does not allow Voice calls - only Faxes. You
cannot change the receive mode to another
mode while the Distinctive Ring is set to on.
a
Note
Press Menu, 2, 0, 2.
To get the Caller ID Service: apply for the
Caller ID service at your local telephone
company, if available.
0.Miscellaneous
2.Distinctive
b
c
Press a or b to choose On.
Press OK.
a
Press Menu, 2, 0, 2.
0.Miscellaneous
2.Distinctive
b
Press a or b to choose Off.
Press OK.
c
Press Stop/Exit.
Note
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (See Choosing the Receive
Mode on page 34.)
40
Advantages of Caller ID
For Business
Press Stop/Exit.
Distinctive Ring is now set to on.
Turning off Distinctive Ring
7
7
7
All businesses profit from a quicker response
to customer calls. Businesses that provide
mail order services, money-lending services
or provide confidential information, can
protect themselves from false orders or
acceptance of false identification.
At Home
Residential customers can protect
themselves from unwanted calls.
7
Telephone and External devices
How Does the Caller ID Work?
7
The Caller ID Appears on the Display
When Your Telephone Rings
Viewing Caller ID List
a
3.Caller ID
b
Press a or b to choose Display#.
Press OK.
The Caller ID of the last call will appear
on the display. If no ID is stored, the
beeper will sound and No Caller ID
will appear on the display.
c
Press a or b to scroll through the Caller
ID memory to choose the Caller ID you
want to view.
Press OK.
The LCD shows the caller's number, the
date, and time of the call.
Note
• If ID Unknown appears on the display, it
means that the call came from outside
your caller ID service area or a public
phone. 1
• If ID Withheld appears on the display, it
means the caller intentionally blocked the
transmission of his/her ID. 1
1
d
Depends on network function.
The Caller ID is Stored in Your
Machine Memory
The machine can store a maximum of the last
30 incoming caller IDs in the memory, along
with the time and date of reception. The 31st
call will cause the oldest ID to be erased.
You can review calls you received by
checking the Caller IDs in memory. This
report will list the Date, Time, Phone
Number (Caller ID) name, and type of Call
(Comment) if available. (See How to print
a report on page 55.)
7
Do one of the following:
„ To return to the Caller ID listing,
press a or b.
„ To finish viewing, press Stop/Exit.
7
Printing Caller ID List
a
7
Press Menu, 2, 0, 3.
0.Miscellaneous
The Caller ID information stored in the
memory can be used for the following.
„ Printing the Caller ID List.
Press Menu, 2, 0, 3.
0.Miscellaneous
7
As your telephone rings, the display shows
you the caller’s phone number or name if the
name has stored in the Speed Dial. Once you
answer the call, the caller’s ID disappears.
You will see up to the first 16 characters of the
number on the display.
7
3.Caller ID
b
Press a or b to choose Print Report.
Press OK.
If no ID is stored, the beeper will sound
and No Caller ID will appear on the
LCD.
c
d
Press Mono Start or Colour Start.
When the printing has finished, press
Stop/Exit.
41
Chapter 7
Telephone Service for
New Zealand
FaxAbility
How Does FaxAbility Work?
7
7
FaxAbility is a service offered by Telecom
that allows you to have an additional number
on one phone line, with its own distinctive ring
pattern. This way, when you get an incoming
call, you can identify the number being called
by its ring.
How Will the Fax Machine Treat All
Other Numbers?
7
FaxAbility mode ensures that the machine
will answer calls to the FaxAbility (secondary)
number. When a call comes in to your main
number, all the phones will ring. You can set
an external answering device (TAD) to
answer calls on the other number(s). (See the
chart in the following page.)
What is the Advantage of Using the
FaxAbility Function?
Using FaxAbility is the most efficient way to
receive both fax and telephone calls on the
same line. It is much easier for your callers
who dial manually. The fax machine will
answer with receiving tones so they will not
have to press an activation code. And the
people who call to talk on your main number
will not have to talk to your fax machine.
Basically, it gives you two independent
numbers without the higher cost of a second
line.
Your telephone number will have the standard
ring pattern of long, long tone, while the new
number will have a ring pattern of long, silence,
long, etc. When FaxAbility is On, you will not
hear the first ring of all incoming calls on the fax
machine. Extension phones will ring as usual. If
the fax machine recognizes the ring pattern, all
ringing will stop and the fax machine will answer
and automatically receive the fax message.
Otherwise, you will hear the extension phones
and the fax machine continue to ring. The fax
machine always listens to the ring pattern
before it answers, so do not pick up the phone
during that time. You will quickly learn to
recognize the ring pattern for faxes, so you will
not be tempted to answer that number. Either
you or a telephone answering device can
answer the main number(s).
Flowchart Sequence of Incoming call
Incoming Call
(either Voice or Fax)
All extension phones ring
twice, fax machine is silent.
7
Registered
Duet (Fax)
Number
Fax machine
automatically
receives and prints
fax message
without ringing.
Main number
(Voice Number)
Fax machine
begins ringing
on third ring.
You answer the call
at an external phone
or an extension
phone or at the
machine's handset.
Telephone Answering
Device (TAD)
answers the call.
Note
After you have set the FaxAbility feature to
On, the receive mode is set to Manual
automatically. Unless you have a TAD or
Voice Mail set up on the FaxAbility
number, Manual mode means you must
answer all the call yourself. You can not
change the receive mode to the other
mode while the FaxAbility is set to on.
42
7
Telephone and External devices
How to Turn FaxAbility OFF or ON
The FaxAbility function is designed to
accommodate the FaxAbility service provided
by Telecom. To change the setting, repeat
steps a-c; Step b is where you can choose
either On or Off.
Call Waiting beeps caused by incoming calls
on your main number can affect fax
transmissions. If you have FaxAbility Service
but don’t have Call Waiting, you need do
nothing at this stage. If you do have Call
Waiting as well as FaxAbility, set the Call
Waiting menu option to On. See below.
a
7
Caller ID
7
Caller ID is a telephone service that allows
the subscriber to see a display of the caller’s
phone number and name if available as the
telephone rings. It is a fast way to screen your
calls. You can respond quickly to calls you
missed, because Caller IDs are received and
stored in your machine memory.
Note
To get the Caller ID Service, apply for the
Caller ID service at your local telephone
company, if available.
Press Menu, 2, 0, 2.
0.Miscellaneous
Advantages of Caller ID
7
For Business
2.Faxability
b
Press a or b to set FaxAbility to On (or
Off).
If you have FaxAbility service, choose
On.
Press OK.
c
Press a or b to choose Call Waiting to On
(or Off).
If you have Call Waiting service, choose
On to avoid the trouble caused by Call
Waiting.
Press OK.
d
Press Stop/Exit.
All businesses profit from a quicker response
to customer calls. Businesses that provide
mail order services, money-lending services
or provide confidential information, can
protect themselves from false orders or
acceptance of false identification.
At Home
Residential customers can protect
themselves from unwanted calls.
43
7
Chapter 7
How Does the Caller ID Work?
7
The Caller ID Appears on the Display
When Your Telephone Rings
d
Do one of the following:
„ To return to the Caller ID listing,
press a or b.
„ To finish viewing, press Stop/Exit.
Printing Caller ID List
Note
a
• If ID Unknown appears on the display, it
means that the call came from outside
your caller ID service area. 1
Your machine stores information for the last
thirty calls in the Caller ID list. You can view
or print this list. When the thirty-first call
comes in to the machine, it replaces
information about the first call.
a
Press Menu, 2, 0, 3.
0.Miscellaneous
3.Caller ID
b
Press a or b to choose Display#.
Press OK.
The Caller ID of the last call will appear
on the display. If no ID is stored, the
beeper will sound and No Caller ID
will appear on the display.
Press Menu, 2, 0, 3.
3.Caller ID
b
Press a or b to choose Print Report.
Press OK.
If no ID is stored, the beeper will sound
and No Caller ID will appear on the
LCD.
c
d
Press Mono Start or Colour Start.
Depends on network function.
Viewing Caller ID List
7
0.Miscellaneous
• If ID Withheld appears on the display, it
means the caller intentionally blocked the
transmission of his/her ID. 1
44
Press a or b to scroll through the Caller
ID memory to choose the Caller ID you
want to view.
Press OK.
The LCD shows the caller's number, the
date, and time of the call.
7
As your telephone rings, the display shows
you the caller’s phone number or name if
available. Once you answer the call, the
caller’s ID disappears. You will see up to the
first 16 characters of the number and name if
available on the display. (See How to print a
report on page 55.)
1
c
7
When the printing has finished, press
Stop/Exit.
Note
If you use the Caller ID for Dial back;
• Please be sure that you use
appropriate dialling procedures for
local and national call.
• Please be sure that you make sure of
the details of the exact number to be
called back, and the need to insert
prefix(es) for manual dialling.
• Please understand that your machine
may not display precisely the digits to
be called.
Telephone and External devices
Telephone Service for
Some Countries
Distinctive Ring (For
Singapore and Hong Kong)
This machine feature lets you use the
Distinctive Ring subscriber service offered by
some telephone companies, which allows
you to have several telephone numbers on
one phone line. Each phone number has its
own Distinctive Ring pattern, so you will know
which phone number is ringing. This is one
way you can have a separate phone number
for your machine.
Your machine has a Distinctive Ring function,
allowing you to dedicate one phone number
just for receiving faxes. You will need to set
Distinctive Ring to On.
Registering the Distinctive Ring
pattern
7
7
Very Important!
After you have set the Distinctive Ring feature
to on, the receive mode is set to Manual
automatically. Unless you have a TAD or
Voice Mail set up on the Distinctive Ring
number, Manual mode means you must
answer all the calls yourself. You cannot
change the receive mode to another mode
while the Distinctive Ring is set to on.
a
Press Menu, 2, 0, 2.
0.Miscellaneous
2.Distinctive
b
Press a or b to choose On.
Press OK.
c
Press Stop/Exit.
Distinctive Ring is now set to on.
Note
You can switch it off temporarily, then turn
it back on. When you get a new fax
number, make sure you reset this
function.
7
7
Turning off Distinctive Ring
a
7
Press Menu, 2, 0, 2.
0.Miscellaneous
• The machine will answer only calls to
the Distinctive Ring number.
2.Distinctive
b
Press a or b to choose Off.
Press OK.
c
Press Stop/Exit.
Note
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (See Choosing the Receive
Mode on page 34.)
45
Chapter 7
Caller ID (For Singapore and
Hong Kong)
The Caller ID feature of this machine lets you
use the Caller ID subscriber service offered
by many local phone companies. Call your
telephone company for details. This service
provides you, by means of the screen display,
the telephone number (or name) of your
caller as the line rings. (See Printing Caller ID
List on page 46.)
After a few rings, the screen displays the
telephone number of your caller (or name, if
available). Once you answer the call, the
Caller ID information disappears from the
screen, but the call information remains
stored in the Caller ID memory.
„ You will see the first 16 characters of the
number or name.
Viewing Caller ID List
7
Your machine stores information for the last
thirty calls in the Caller ID list. You can view
or print this list. When the thirty-first call
comes in to the machine, it replaces
information about the first call.
a
3.Caller ID
b
Press a or b to choose Display#.
Press OK.
The Caller ID of the last call will appear
on the display. If no ID is stored, the
beeper will sound and No Caller ID
will appear on the display.
c
Press a or b to scroll through the Caller
ID memory to choose the Caller ID you
want to view.
Press OK.
The LCD shows the caller's number, the
date, and time of the call.
d
Do one of the following:
„ To return to the Caller ID listing,
press a or b.
Note
You can print a list of Caller ID information
received by your machine. (See How to
print a report on page 55.)
Caller ID service varies with different
carriers. Call your local phone company to
determine the kind of service available in
your area.
Press Menu, 2, 0, 3.
0.Miscellaneous
„ ID Unknown display means call
originates outside your Caller ID service
area.
„ ID Withheld display means the caller
has intentionally blocked transmission of
information.
7
„ To finish viewing, press Stop/Exit.
Printing Caller ID List
a
7
Press Menu, 2, 0, 3.
0.Miscellaneous
3.Caller ID
46
b
Press a or b to choose Print Report.
Press OK.
If no ID is stored, the beeper will sound
and No Caller ID will appear on the
LCD.
c
d
Press Mono Start or Colour Start.
When the printing has finished, press
Stop/Exit.
Telephone and External devices
Connecting an external
TAD (telephone
answering device)
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls and
the machine ‘listens’ for fax calling (CNG)
tones. If it hears them, the machine takes over
the call and receives the fax. If it does not hear
CNG tones, the machine lets the TAD
continue playing your outgoing message so
your caller can leave you a voice message.
The TAD must answer within two rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax ‘handshake’. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
When the TAD answers a call, the LCD
shows Telephone.
IMPORTANT
7
DO NOT connect a TAD elsewhere on the
same telephone line.
Connections
7
The external TAD must be connected as
shown in the previous illustration.
a
Set your external TAD to one or two
rings. (The machine's Ring Delay setting
does not apply.)
b
Record the outgoing message on your
external TAD.
c
d
Set the TAD to answer calls.
Set the Receive Mode to
External TAD. (See Choosing the
Receive Mode on page 34.)
Note
If you do not receive all your faxes, cut the
Ring Delay setting on your external TAD.
1
1
2
(Example for Australia)
1
TAD
2
Protective Cap
47
7
Chapter 7
Recording an outgoing
message (OGM) on an
external TAD
External and extension
telephones
Connecting an external or
extension telephone
Timing is important in recording this
message.
a
b
Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
You can connect a separate telephone as
shown in the diagram below.
1
Limit your speaking to 20 seconds.
Note
2
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
3
(Example for Australia)
Multi-line connections (PABX)
7
Most offices use a central telephone system.
Brother recommends that all our machines be
connected to a discreet (dedicated) line.
Although a particular PABX may appear to
work with a particular model of fax machine,
we cannot guarantee that the unit will operate
correctly.
While it is often relatively simple to connect a
fax machine to a PABX, (Private Automatic
Branch Exchange), we suggest that you
contact the company that installed your
telephone system and ask them to connect
the fax machine for you.
Brother does not recommend the use of a
PABX line. PABX limitations in general can
cause some functions of the fax machine not
to work correctly.
48
7
7
1
Extension telephone
2
External telephone
3
Protective Cap
When you are using a telephone on the same
phone line, the LCD shows Telephone.
7
Telephone and External devices
Operation from extension
telephones
7
If you answer a fax call on an extension or an
external telephone plugged into the correct
socket on the machine, you can make your
machine take the call by using the Remote
Activation Code. When you press the Remote
Activation Code l 5 1 (l 9 1 for New
Zealand), the machine starts to receive the
fax.
You should assume that you're receiving a
manual fax.
Press l 5 1 (l 9 1 for New Zealand) and wait
for the chirp or until the LCD shows
Receiving, and then hang up.
Note
You can also use the Fax Detect feature to
make your machine automatically take the
call. (See Fax Detect on page 37.)
7
Once the base unit of the cordless telephone
has been connected to the same telephone
line as the machine (see External and
extension telephones on page 48), it is easier
to answer calls during the Ring Delay if you
carry the cordless handset around with you.
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to send the call to the cordless handset.
If the machine answers a voice call and fast
double-rings for you to take over, use the
Remote Deactivation Code # 5 1 (# 9 1 for
New Zealand) to take the call at an extension
telephone. (See F/T Ring Time (Fax/Tel
mode only) on page 36.)
If you answer a call and no one is on
the line:
Using a cordless external
telephone
Using remote codes
7
Remote Activation Code
7
7
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by dialling the Remote Activation
Code l 5 1 (l 9 1 for New Zealand). Wait for
the chirping sounds then replace the handset.
(See Fax Detect on page 37.)
7
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Mono Start and
choose 2.Receive.
Remote Deactivation Code
7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T Ring
(fast double-ring) after the initial ring delay. If
you pick up the call on an extension
telephone you can turn the F/T Ring off by
pressing # 5 1 (# 9 1 for New Zealand) (make
sure you press this between the rings).
If the machine answers a voice call and fast
double-rings for you to take over, you can
take the call at the external telephone by
pressing Hook.
49
Chapter 7
Changing the remote codes
7
If you want to use Remote Activation, you
have to turn on the remote codes. The preset
Remote Activation Code is l 5 1 (l 9 1 for
New Zealand). The preset Remote
Deactivation Code is # 5 1 (# 9 1 for New
Zealand). If you want to, you can replace
them with your own codes.
a
Press Menu, 2, 1, 4.
1.Setup Receive
4.Remote Codes
b
Press a or b to choose On (or Off).
Press OK.
c
Enter the new Remote Activation Code.
Press OK.
d
Enter the new Remote Deactivation
Code.
Press OK.
e
Press Stop/Exit.
Note
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Remote Activation Code and
Remote Deactivation Code to another
three-digit code using the numbers 0-9, , #.
• Remote Codes might not work with some
telephone systems.
50
8
Dialling and storing numbers
How to Dial
Manual dialling
8
8
Press all of the digits of the fax or telephone
number.
8
Search
8
You can search for names you have stored in
the Speed Dial memory.
a
Press
b
Press a or b to choose Search.
Press OK.
c
Do one of the following:
(Speed Dial).
„ To search numerically, press a or b
to choose the number, and then
press OK.
Speed Dialling
„ To search alphabetically, enter the
first letter of the name using the dial
pad, then press d or c to choose the
name, and then press OK.
8
8
Fax Redial
a
Press
b
Press OK and the # (hash) key, and
then the two digit Speed Dial number
using the dial pad.
(Speed Dial).
Note
If the LCD shows Not Registered
when you enter a Speed Dial number, a
number has not been stored at this
location.
8
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Mono Start or Colour Start to try again. If
you want to make a second call to the last
number dialled, you can save time by
pressing Redial/Pause and Mono Start or
Colour Start.
Redial/Pause only works if you dialled from
the control panel.
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial up to three times at five minute
intervals.
Note
In Real Time Transmission the automatic
redial feature does not work when using
the scanner glass.
51
Chapter 8
Storing numbers
d
„ Enter the name (up to 16 characters)
using the dial pad.
You can set up your machine to do the
following types of easy dialling: Speed Dial
and Groups for broadcasting faxes. When
you dial a Quick Dial number, the LCD shows
the name, if you stored it, or the number.
Press OK. (To help you enter letters,
see Entering Text on page 145.)
„ To store the number without a name,
press OK.
Note
e
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
Storing a pause
„ To finish the setting, press
Stop/Exit.
8
Changing Speed Dial
numbers
8
If you try to store a Speed Dial number where
a number has already been stored, the LCD
will show the name or number that has been
stored there, and will ask you to do one of the
following:
Names and numbers can be stored as
two-digit Speed Dial locations. You can store
up to 40 different Speed Dial locations. When
you dial you will only have to press a few keys
(for example:
(Speed Dial), OK, #, the
two-digit number, and Mono Start or
Colour Start).
a
Press
(Speed Dial) and a or b to
choose Set Speed Dial.
Press OK.
b
Use the dial pad to enter a two-digit
Speed Dial location number (01-40).
Press OK.
c
Enter the fax or telephone number
(up to 20 digits).
Press OK.
52
Do one of the following:
„ To store another Speed Dial
number, go to step b.
Press Redial/Pause to put a 3.5-second
pause between numbers. If you are dialling
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
Storing Speed Dial numbers
Do one of the following:
8
#05:MIKE
1.Change
2.Exit
„ Press 1 to change the stored number.
„ Press 2 to exit without making a change.
If you chose 1, you will be able to change the
stored number and name, or enter a new one.
Follow the instructions below:
a
b
Enter a new number. Press OK.
c
Press Stop/Exit to finish the setting.
Enter a new name. Press OK.
To change a character, use d or c to
position the cursor under the character
you want to change, then press
Clear/Back. Re-enter the character.
8
Dialling and storing numbers
Setting up groups for
broadcasting
Groups, which can be stored in a Speed Dial
location, allow you to send the same fax
message to many fax numbers by pressing
only
(Speed Dial), OK, #, the two-digit
location and Mono Start. First, you'll need to
store each fax number in a Speed Dial
location. Then you can include them as
numbers in the Group. Each Group uses up a
Speed Dial location. You can have up to six
Groups, or you can assign up to 39 numbers
in a large Group.
(See Storing Speed Dial numbers
on page 52 and Broadcasting (Monochrome
only) on page 29.)
a
Press
(Speed Dial) and a or b to
choose Setup Groups.
Press OK.
b
Use the dial pad to enter the two-digit
Speed Dial number where you want to
store the Group.
Press OK.
c
Use the dial pad to enter a Group
number (1 to 6).
Press OK.
Setup Group:G0_
d
To add Speed Dial numbers follow the
instructions below:
For example, for Speed Dial numbers
05 and 09. Press
(Speed Dial), 05,
(Speed Dial), 09.
The LCD shows:
G01:#05#09
e
Press OK when you have finished
adding numbers.
f
8
Use the dial pad to enter a name for the
Group.
Press OK.
Note
You can easily print a list of all your
Speed Dial numbers. Numbers that are
part of a group will be marked in the
GROUP column. (See How to print a
report on page 55.)
Combining Quick Dial
numbers
8
Sometimes you may want to choose from
several long distance carriers when you send
a fax. Rates may vary depending on the time
and destination. To take advantage of low
rates, you can store the access codes of longdistance carriers and credit card numbers as
Speed Dial numbers. You can store these
long dialling sequences by dividing them and
setting them up as separate Speed Dial
numbers in any combination. You can even
include manual dialling using the dial pad.
(See Storing Speed Dial numbers
on page 52.)
For example, you might have stored ‘555’ on
Speed Dial #03 and ‘7000’ on Speed Dial
#02. You can use them both to dial ‘555-7000’
if you press the following keys:
(Speed Dial), OK, #03,
#02, and Mono Start.
(Speed Dial),
To temporarily change a number, you can
substitute part of the number with manual
dialling using the dial pad. For example, to
change the number to 555-7001 you could
press the following keys:
(Speed Dial), OK, #03, 7, 0, 0, 1 (on the
dial pad), and Mono Start.
You can also add a pause by pressing the
Redial/Pause key.
53
8
9
Printing Reports
Fax reports
9
You need to set up the Transmission
Verification Report and Journal Period using
the Menu key.
Transmission Verification
Report
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the receiving party’s name or fax
number, the time and date of transmission,
duration of transmission, number of pages
sent, and whether or not the transmission
was successful.
There are several settings available for the
Transmission Verification Report:
„ On:
Prints a report after every fax you send.
„ On+Image:
Prints a report after every fax you send. A
portion of the fax’s first page appears on
the report.
„ Off:
Prints a report if your fax is unsuccessful
due to a transmission error. Off is the
default setting.
„ Off+Image:
Prints a report if your fax is unsuccessful
due to a transmission error. A portion of
the fax’s first page appears on the report.
54
9
a
b
Press Menu, 2, 3, 1.
c
Press Stop/Exit.
Press a or b to choose Off+Image, On,
On+Image or Off.
Press OK.
Note
9
• If you choose On+Image or Off+Image,
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off. (See Real
Time Transmission on page 32.)
• If your transmission is successful, "OK" will
appear next to "RESULT" on the
Transmission Verification Report. If
transmission is not successful, "ERROR"
will appear next to "RESULT".
Printing Reports
Fax Journal (activity report)
9
Reports
You can set the machine to print a journal at
specific intervals (every 50 faxes, 6, 12 or
24 hours, 2 or 7 days). If you set the interval
to Off, you can still print the report by
following the steps in Reports on page 55.
The default setting is Every 50 Faxes.
The following reports are available:
a
b
A help list showing how to program your
machine.
Press Menu, 2, 3, 2.
Press a or b to choose an interval.
Press OK.
(If you choose 7 days, the LCD will ask
you to choose the first day for the 7-day
countdown.)
If you choose Every 50 Faxes, go to
step d.
„ 6, 12, 24 hours, 2 or 7 days
The machine will print the report at
the chosen time and then erase all
jobs from its memory. If the
machine's memory is filled with the
maximum 200 jobs before the time
you chose has passed, the machine
will print the Journal early and then
erase all jobs from the memory. If
you want an extra report before it is
due to print, you can print it without
erasing the jobs from the memory.
„ Every 50 Faxes
1.XMIT Verify
Prints a Transmission Verification Report for
your last transmission.
2.Help List
3.Quick Dial
Lists names and numbers stored in the
Speed Dial memory, in numerical order.
4.Fax Journal
Lists information about the last incoming and
outgoing faxes.
(TX: Transmit.) (RX: Receive.)
5.User Settings
Lists your settings.
6.Network Config
Lists your Network settings.
d
Enter the time to start printing in 24-hour
format.
Press OK.
(For example: enter 19:45 for 7:45 PM.)
Press Stop/Exit.
9
How to print a report
a
b
The machine will print the Journal
when the machine has stored
50 jobs.
c
9
9
Press Menu, 6.
Do one of the following:
„ Press a or b to choose the report you
want. Press OK.
„ Enter the number of the report you
want to print. For example, press 2 to
print the help list.
c
d
Press Mono Start.
Press Stop/Exit.
55
Chapter 9
56
Section III
Copy
Making copies
III
58
10
Making copies
How to copy
10
Entering Copy mode
10
Press
(Copy) to enter Copy mode. The
default mode is Fax. You can change the
number of seconds or minutes that the
machine stays in Copy mode after the last
copy operation. (See Mode Timer
on page 21.)
10
Making multiple copies
10
You can make up to 99 copies in one print
run.
a
Make sure you are in Copy mode
b
Load your document.
(See Loading documents on page 18.)
c
Use the dial pad to enter the number of
copies (up to 99).
d
Press Mono Start for B&W copy or
Colour Start for colour copy.
.
Note
(MFC-295CN only)
To sort your copies, press the
Copy Options key. (See Sorting copies
using the ADF (Monochrome only)
(MFC-295CN only) on page 63.)
The LCD shows the default copy settings:
Stop copying
1
1
Copy Ratio
2
Quality
3
No. of Copies
2
Making a single copy
a
Make sure you are in Copy mode
b
Load your document.
(See Loading documents on page 18.)
c
Press Mono Start for B&W copy or
Colour Start for colour copy.
58
To stop copying, press Stop/Exit.
3
10
.
10
Making copies
Copy Options
10
When you want to quickly change the copy
settings temporarily for the next copy, use the
Copy Options key.
Press
Press
Menu
selection
Options
Page
Quality
Fast
60
Normal
Best
Enlarge/ Fit to Page/ 60
Custom(25-400%)/
Reduce
198%/186%/142%/
100%/97%/93%/
83%/69%/47%/
The machine returns to its default settings
2 minutes after it finishes copying, or if the
mode timer returns the machine to Fax mode.
For more information see Mode Timer
on page 21.
Paper Type Plain Paper
64
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Paper Size A4
64
A5
10(W) x 15(H)cm
Letter
Legal
Brightness - nnonn +
63
Stack/Sort Stack
(MFC-295CN
Sort
only)
63
Page Layout Off(1 in 1)
61
10
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster(3 x 3)
No. of Copies
No. of Copies:01 58
(01 - 99)
Note
You can save some of the copy settings
you use most often by setting them as
default. You can find instructions on how
to do this in the section for each feature.
59
Chapter 10
Changing copy speed and
quality
To change the default setting, follow the
instructions below:
10
a
You can choose from a range of quality
settings. The default setting is Normal.
1.Quality
To temporarily change the quality setting,
follow the instructions below:
Press
and then
a or b to
choose
Quality
Normal Normal is the
recommended
mode for ordinary
print outs. This
produces good copy
quality with good
copy speed.
Fast
Best
b
c
Load your document.
c
Press Stop/Exit.
Press
Fit to Page
Custom(25-400%)
198% 10x15cmiA4
and then a or b
to choose
Enlarge/Reduce
186%10x15cmiLTR
142% A5iA4
100%
97% LTRiA4
93% A4iLTR
.
Use the dial pad to enter the number of
copies (up to 99).
d
Press Copy Options and a or b to
choose Quality.
Press OK.
e
Press a or b to choose Fast, Normal or
Best quality. Press OK.
f
Press Mono Start or Colour Start.
60
Press a or b to choose Fast, Normal or
Best quality. Press OK.
You can choose an enlargement or reduction
ratio. If you choose Fit to Page, your
machine will adjust the size automatically to
the paper size you set.
Use best mode to
copy precise images
such as photographs.
This provides the
highest resolution
and the slowest
speed.
Make sure you are in Copy mode
b
Enlarging or reducing the
image copied
Fast copy speed
and lowest ink
consumption. Use to
save time printing
documents to be
proof-read, large
documents or many
copies.
a
Press Menu, 3, 1.
(MFC-253CW/255CW/
257CW)
83%
(MFC-295CN)
83% LGLiA4
69% A4iA5
47% A4i10x15cm
10
Making copies
To enlarge or reduce the next copy follow the
instruction below:
a
Make sure you are in Copy mode
b
c
Load your document.
d
Press Copy Options and a or b to
choose Enlarge/Reduce.
Press OK.
e
Do one of the following:
f
.
Use the dial pad to enter the number of
copies (up to 99).
Making N in 1 copies or a
poster (Page Layout)
10
The N in 1 copy feature can help you save
paper by letting you copy two or four pages
onto one printed page.
You can also produce a poster. When you
use the poster feature your machine divides
your document into sections, then enlarges
the sections so you can assemble them into a
poster. If you want to print a poster, use the
scanner glass.
IMPORTANT
„ Press a or b to choose the
enlargement or reduction ratio you
want. Press OK.
• Make sure the paper size is set to Letter
or A4.
„ Press a or b to choose
Custom(25-400%). Press OK. Use
the dial pad to enter an enlargement
or reduction ratio from 25% to 400%.
(For example, press 5 3 to enter
53%.) Press OK.
• N in 1 colour copies are not available.
Press Mono Start or Colour Start.
• You cannot use the Enlarge/Reduce and
Stack/Sort settings (MFC-295CN) with the
N in 1 and Poster features.
• (P) means Portrait and (L) means
Landscape.
• You can only make one poster copy at a
time.
Note
• Page Layout is not available with
Enlarge/Reduce.
• Fit to Page does not work properly if
the document on the scanner glass is
skewed by more than 3 degrees. Using
the document guide lines on the left and
top, place your document in the upper left
hand corner, with the document face down
on the scanner glass.
10
a
Make sure you are in Copy mode
b
c
Load your document.
d
Press Copy Options and a or b to
choose Page Layout.
Press OK.
e
Press a or b to choose Off(1 in 1),
2 in 1 (P), 2 in 1 (L),
4 in 1 (P), 4 in 1 (L) or
Poster(3 x 3).
Press OK.
.
Use the dial pad to enter the number of
copies (up to 99).
61
Chapter 10
f
Press Mono Start or Colour Start to
scan the document.
If you placed the document in the ADF
(MFC-295CN) or are making a poster,
the machine scans the document and
starts printing.
If you are using the scanner glass, go
to step g.
g
After the machine scans the page,
press 1 to scan the next page.
Place your document face down in the
direction shown below:
„ 2 in 1 (P)
„ 2 in 1 (L)
„ 4 in 1 (P)
Next Page?
1.Yes 2.No
h
Place the next page on the scanner
glass. Press OK.
„ 4 in 1 (L)
Set Next Page
„ Poster (3 x 3)
Then Press OK
i
Repeat steps g and h for each page of
the layout.
j
After all the pages have been scanned,
press 2 to finish.
62
You can make a poster size copy of a
photograph.
Making copies
Sorting copies using the ADF
(Monochrome only)
(MFC-295CN only)
Adjusting Brightness and
Contrast
10
You can sort multiple copies. Pages will be
sorted in the order 3 2 1, 3 2 1, 3 2 1, and so
on.
a
Make sure you are in Copy mode
b
c
Load your document.
d
Press Copy Options and a or b to
choose Stack/Sort.
Press OK.
e
Press a or b to choose Sort.
Press OK.
f
.
Use the dial pad to enter the number of
copies (up to 99).
Brightness
Fit to Page and Page Layout are
not available with Sort.
10
To temporarily change the brightness setting,
follow the instructions below:
a
Make sure you are in Copy mode
b
c
Load your document.
d
Press Copy Options and a or b to
choose Brightness.
Press OK.
.
Use the dial pad to enter the number of
copies (up to 99).
-nnonn+
e
e
Press a or b to make a lighter or darker
copy. Press OK.
f
Press Mono Start or Colour Start.
Press Mono Start.
Note
10
To change the default setting follow the
instructions below:
a
b
Press Menu, 3, 2.
c
Press Stop/Exit.
10
Press a or b to make a lighter or darker
copy. Press OK.
Contrast
10
Adjust the contrast to help an image look
sharper and more vivid.
a
Press Menu, 3, 3.
3.Contrast
b
Press a or b to change the contrast.
Press OK.
c
Press Stop/Exit.
63
Chapter 10
Paper options
10
Paper Type
10
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
Paper Size
If you are copying on paper other than A4
size, you will need to change the paper size
setting. You can copy on A4, A5,
Photo 10 × 15 cm, Letter or Legal paper.
a
Make sure you are in Copy mode
Load your document.
a
Make sure you are in Copy mode
b
c
Load your document.
b
c
Use the dial pad to enter the number of
copies (up to 99).
d
d
Press Copy Options and a or b to
choose Paper Type.
Press OK.
Press Copy Options and a or b to
choose Paper Size.
Press OK.
e
Press a or b to choose the type of paper
you are using (Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency).
Press OK.
Press a or b to choose the size of paper
you are using (A4, A5,
10(W) x 15(H)cm, Letter or
Legal).
Press OK.
f
Press Mono Start or Colour Start.
e
f
Press Mono Start or Colour Start.
Note
To change the default paper type setting
see Paper Type on page 22.
64
.
10
.
Use the dial pad to enter the number of
copies (up to 99).
Note
To change the default paper size setting
see Paper Size on page 22.
Section IV
Direct Printing
Printing photos from a memory card or USB
Flash memory drive
Printing photos from a camera (MFC-295CN only)
IV
66
77
11
Printing photos from a memory
card or USB Flash memory drive
Note
The MFC-253CW, MFC-255CW and
MFC-257CW only support memory cards.
PhotoCapture Center™
Operations
Using a memory card or USB
Flash memory drive
11
11
Your Brother machine has media drives
(slots) for use with the following, popular
digital camera media: Memory Stick™,
Memory Stick PRO™, SD, SDHC, xD-Picture
Card™ and a USB Flash memory drive.
11
Printing from a memory card
or USB Flash memory drive
without a PC
Memory Stick™
11
Memory Stick PRO™
22 mm or less
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or USB Flash memory
drive. (See How to print from a memory card
or USB Flash memory drive on page 69.)
Scanning to a memory card or
USB Flash memory drive
without a PC
„ miniSD can be used with a miniSD
adapter.
„ Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
„ Memory Stick PRO Duo™ can be used
with a Memory Stick PRO Duo™ adapter.
11
You can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your PC.
(See PhotoCapture Center™ for Windows®
or Remote Setup & PhotoCapture Center™
for Macintosh in the Software User's Guide
on the CD-ROM.)
USB Flash memory
drive
„ microSD can be used with a microSD
adapter.
You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See Scan to a memory card
or USB Flash memory drive on page 74.)
Using PhotoCapture Center™
from your computer
11 mm or less
xD-Picture Card™
11
SD, SDHC
„ Memory Stick Micro™ (M2™) can be used
with a Memory Stick Micro™ (M2™)
adapter.
„ Adapters are not included with the machine.
Contact a third party supplier for adapters.
„ This product supports xD-Picture Card™
Type M / Type M+ / Type H (Large Capacity).
„ IBM Microdrive™ is not compatible with
the machine.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
66
Printing photos from a memory card or USB Flash memory drive
Memory cards, USB Flash
memory drive and folder
structures
Please be aware of the following:
11
Your machine is designed to be compatible
with modern digital camera image files,
memory cards or USB Flash memory drive;
however, please read the points below to
avoid errors:
„ The image file extension must be .JPG
(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
„ Direct PhotoCapture Center™ printing
must be performed separately from
PhotoCapture Center™ operations using
the PC. (Simultaneous operation is not
available.)
„ The machine can read up to 999 files on a
memory card or USB Flash memory drive.
„ The DPOF file on the memory cards must
be in a valid DPOF format. (See DPOF
printing on page 71.)
„ When printing an index or image, the
PhotoCapture Center™ will print all valid
images, even if one or more images have
been corrupted. Corrupted images will not
be printed.
„ (memory card users)
Your machine is designed to read memory
cards that have been formatted by a digital
camera.
When a digital camera formats a memory
card it creates a special folder into which it
copies image data. If you need to modify
the image data stored on a memory card
with your PC, we recommend that you do
not modify the folder structure created by
the digital camera. When saving new or
modified image files to the memory card
we also recommend you use the same
folder your digital camera uses. If the data
is not saved to the same folder, the
machine may not be able to read the file or
print the image.
„ (USB Flash memory drive users)
This machine supports USB Flash
memory drives that have been formatted
by Windows®.
11
67
Chapter 11
Getting started
The Photo Capture key indications
11
Firmly put a memory card or USB Flash
memory drive into the correct slot.
1
2 3 4
1
USB Flash memory drive
2
SD, SDHC
3
Memory Stick™, Memory Stick PRO™
4
xD-Picture Card™
IMPORTANT
The USB direct interface supports only a
USB Flash memory drive, a PictBridge
compatible camera, or a digital camera
that uses the USB mass storage standard.
Any other USB devices are not supported.
„ Photo Capture light is on, the memory
card or USB Flash memory drive is
correctly inserted.
„ Photo Capture light is off, the memory
card or USB Flash memory drive is not
correctly inserted.
„ Photo Capture light is blinking, the
memory card or USB Flash memory drive
is being read or written to.
IMPORTANT
DO NOT unplug the power cord or remove
the memory card or USB Flash memory
drive from the media drive (slot) or USB
direct interface while the machine is
reading or writing to the memory card or
USB Flash memory drive (the
Photo Capture key is blinking). You will
lose your data or damage the card.
The machine can only read one device at a
time so do not put more than one device in
the slots.
68
Printing photos from a memory card or USB Flash memory drive
How to print from a
memory card or USB
Flash memory drive
Print Index (Thumbnails)
11
11
The PhotoCapture Center™ assigns
numbers for images (such as NO.1, NO.2,
NO.3, and so on).
Before printing a photo you must first print a
thumbnail index to choose the number of the
photo you want to print. Follow the
instructions below to start printing directly
from your memory card or USB Flash
memory drive:
a
Make sure you have put the memory
card or USB Flash memory drive in the
correct slot. For example, the LCD will
show the following message:
The PhotoCapture Center™ uses these
numbers to identity each picture. You can
print a thumbnail page to show all the pictures
on the memory card or USB Flash memory
drive.
M.Stick Active
Note
Press PhotoCa...
b
c
d
Press
(Photo Capture). For
DPOF printing, see DPOF printing
on page 71.
Only file names that are 8 characters or
less will be printed correctly on the Index
sheet.
a
Press a or b to choose Print Index.
Press OK.
Press Colour Start to start printing the
index sheet. Make a note of the image
number you want to print. See Print
Index (Thumbnails) on page 69.
e
To print images press a or b to choose
Print Images in step c and then
press OK. (See Printing Photos
on page 70.)
f
g
Enter the image number and press OK.
Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
Press
b
c
(Photo Capture).
Press a or b to choose Print Index.
Press OK.
Press a or b to choose
6 Images/Line or 5 Images/Line.
Press OK.
Press Colour Start to start printing.
6 Images/Line
5 Images/Line
Print time for 5 Images/Line will be
slower than 6 Images/Line, but the
quality is better.
69
11
Chapter 11
d
e
f
d
Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
No.:1,3,6,
Press a or b to choose the paper size
you are using, A4 or Letter.
Press OK.
Note
Press Colour Start to print.
Printing Photos
11
Before you can print an individual image, you
have to know the image number.
a
b
Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
c
• Multiple numbers can be entered by using
the OK key to separate numbers. For
example 1, OK, 3, OK, 6 would print
images 1, 3 and 6.
The # key can be used to print a range of
numbers, for example 1, #, 5 would print
all images from 1 to 5.
• You can enter up to 12 characters
(including commas) for the image
numbers you want to print.
e
Print the index first. (See Print Index
(Thumbnails) on page 69.)
Press
Press a or b to choose Print Images.
Press OK.
Do one of the following:
„ After you have chosen all the images
you want to print, press OK to
choose your settings. Go to step f.
(Photo Capture).
„ If you do not want to change any
settings, press Colour Start.
f
Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
g
Press a or b to choose the paper size
you are using, Letter, A4, 10x15cm or
13x18cm.
Press OK.
Note
If your memory card contains valid
DPOF information, the LCD will show
DPOF Print:Yes. See DPOF printing
on page 71.
Enter the image number that you want to
print from the thumbnails printed on the
Index page.
Press OK.
„ If you choose Letter or A4, go to
step h.
„ If you choose another size, go to
step i.
„ If you do not want to change any
settings, press Colour Start.
70
Printing photos from a memory card or USB Flash memory drive
h
i
Press a or b to choose the print size
(8 x 10cm, 9 x 13cm, 10 x 15cm,
13 x 18cm, 15 x 20cm or
Max. Size).
Press OK.
Do one of the following:
„ To choose the number of copies go
to step j.
„ If you have finished choosing
settings, press Colour Start.
j
Enter the number of copies you want.
Press OK.
k
Press Colour Start to print.
The printing positions when using A4 are
shown below:
1
8 x 10cm
2
9 x 13cm
DPOF printing
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, FUJIFILM
Corporation, Panasonic Corporation and
Sony Corporation) created this standard to
make it easier to print images from a digital
camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
When a memory card containing DPOF
information is put into your machine, you can
print the chosen image easily.
a
3
10 x 15cm
Firmly insert the memory card into the
correct slot.
M.Stick Active
Press
4
13 x 18cm
5
15 x 20cm
6
Max. Size
11
(Photo Capture).
b
Press a or b to choose Print Images.
Press OK.
c
If there is a DPOF file on the card, the
LCD will show:
11
DPOF Print:Yes e
The DPOF file on the memory card must
be in a valid DPOF format.
d
Press a or b to choose
DPOF Print:Yes. Press OK.
e
Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
71
Chapter 11
f
g
h
Press a or b to choose the paper size
you are using, Letter, A4, 10x15cm or
13x18cm.
Press OK.
PhotoCapture Center™
print settings
11
„ If you chose Letter or A4, go to
step g.
These settings will remain until you change
them again.
„ If you chose another size, go to
step h.
Print speed and Quality
Press a or b to choose the print size
(8 x 10cm, 9 x 13cm, 10 x 15cm,
13 x 18cm, 15 x 20cm or
Max. Size).
Press OK.
a
b
Press Menu, 4, 1.
Press Colour Start to print.
c
Press Stop/Exit.
Note
A DPOF File error can occur if the print
order that was created on the camera has
been corrupted. Delete and recreate the
print order using your camera to correct
this problem.
For instructions on how to delete or
recreate the print order, refer to your
camera manufacturer’s support website or
accompanying documentation.
Press a or b to choose Normal or
Photo.
Press OK.
Paper Options
Paper Type
a
b
Press Menu, 4, 2.
c
Press Stop/Exit.
11
11
Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
Paper Size
72
11
a
b
Press Menu, 4, 3.
c
Press Stop/Exit.
11
Press a or b to choose the paper size
you are using, Letter, A4, 10x15cm or
13x18cm.
Press OK.
Printing photos from a memory card or USB Flash memory drive
Print Size
11
This setting is available only when you
choose Letter or A4 in the paper size setting.
a
b
c
Press Menu, 4, 4.
Press Stop/Exit.
Brightness
a
b
c
11
If your photo is too long or wide to fit the
available space on your chosen layout, part
of the image will be automatically cropped.
The default setting is On. If you want to print
the whole image, turn this setting to Off. If
you are also using the Borderless setting,
turn Borderless to Off. (See Borderless
printing on page 73.)
Press a or b to choose the print size you
are using, 8 x 10cm, 9 x 13cm,
10 x 15cm, 13 x 18cm, 15 x 20cm
or Max. Size.
Press OK.
Adjusting Brightness and
Contrast
Cropping
11
a
b
Press Menu, 4, 7.
c
Press Stop/Exit.
Press a or b to choose Off (or On).
Press OK.
Cropping: On
11
11
Press Menu, 4, 5.
Press a or b to make a lighter or darker
print.
Press OK.
Cropping: Off
11
Press Stop/Exit.
Contrast
You can choose the contrast setting. More
contrast will make an image look sharper and
more vivid.
a
b
Press Menu, 4, 6.
c
Press Stop/Exit.
Press a or b to increase or decrease the
contrast.
Press OK.
11
11
Borderless printing
11
This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.
a
b
Press Menu, 4, 8.
c
Press Stop/Exit.
Press a or b to choose Off (or On).
Press OK.
73
Chapter 11
Date Print
You can print the date if it is already in the
data on your photo. The date will be printed
on the lower right corner. If the data doesn’t
have the date information, you cannot use
this function.
a
b
Press Menu, 4, 9.
c
Press Stop/Exit.
Press a or b to choose On (or Off).
Press OK.
Note
The DPOF setting on your camera must
be turned off to use the Date Print.
11
Scan to a memory card
or USB Flash memory
drive
You can scan monochrome and colour
documents onto a memory card or USB Flash
memory drive. Monochrome documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Colour documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The default setting is Color 150 dpi and
the default file format is PDF. The machine
automatically creates file names based on
the current date. (For details, see the Quick
Setup Guide.) For example, the fifth image
scanned on July 1, 2009 would be named
01070905.PDF. You can change the colour
and quality.
Quality
Selectable File
Format
Color 150 dpi
PDF / JPEG
Color 300 dpi
PDF / JPEG
Color 600 dpi
PDF / JPEG
B/W 200x100 dpi
TIFF / PDF
B/W 200 dpi
TIFF / PDF
a
Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
IMPORTANT
DO NOT take out the memory card or
USB Flash memory drive while
Photo Capture is blinking to avoid
damaging the card, USB Flash memory
drive or the data stored on them.
74
11
b
Load your document.
c
Press
d
Press a or b to choose
Scan to Media.
(Scan).
Printing photos from a memory card or USB Flash memory drive
e
Changing the monochrome
file format
Do one of the following:
„ To change the quality press OK and
go to step f.
„ To start scanning press Mono Start
or Colour Start.
f
Press a or b to choose the quality, and
then press OK.
a
b
Press Menu, 4, 0, 2.
c
Press Stop/Exit.
11
Press a or b to choose TIFF or PDF.
Press OK.
Do one of the following:
„ To change the file type, go to step g.
„ To start scanning press Mono Start
or Colour Start.
g
Press a or b to choose the file type,
choose one of the options below:
„ To change the file name press OK
and go to step h.
„ To start scanning press Mono Start
or Colour Start.
h
c
a
b
Press Menu, 4, 0, 3.
c
Press Stop/Exit.
11
Press a or b to choose PDF or JPEG.
Press OK.
The file name is set automatically.
However, you can set a name of your
choice using the dial pad. You can only
change the first 6 digits.
Press Mono Start or Colour Start.
Changing the image quality
a
b
Changing the colour file
format
11
11
Press Menu, 4, 0, 1.
Press a or b to choose
B/W 200x100 dpi, B/W 200 dpi,
Color 150 dpi, Color 300 dpi or
Color 600 dpi.
Press OK.
Press Stop/Exit.
75
Chapter 11
Understanding the
Error Messages
„ Unusable Device
11
Once you are familiar with the types of errors
that can occur while you are using
PhotoCapture Center™, you can easily
identify and troubleshoot any problems.
„ Hub is Unusable.
This message will appear if a Hub or USB
Flash memory drive with a Hub has been
put into the USB direct interface.
„ Media Error
This message will appear if you put in a
memory card that is either bad or not
formatted, or when there is a problem with
the media drive. To clear this error, take
out the memory card.
„ No File
This message will appear if you try to
access a memory card or USB Flash
memory drive in the drive (slot) that does
not contain a .JPG file.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
This message will also appear when a
memory card or USB Flash memory drive
you are using does not have enough
space available for the scanned
document.
„ Media is Full.
This message will appear if you are trying
to save more than 999 files in a memory
card or USB Flash memory drive.
76
This message will appear if a USB device
or USB Flash memory drive that is not
supported has been connected to the USB
direct interface. (For more information,
visit us at http://solutions.brother.com.)
This message will also appear if you
connect a broken device to the USB direct
interface.
12
Printing photos from a camera
(MFC-295CN only)
Printing photos
directly from a
PictBridge camera
Depending on your camera some of these
settings may not be available.
12
Paper Size
Letter, A4, 10 × 15 cm,
Printer Settings
(Default setting) 2
Paper Type
Plain Paper,
Glossy Paper,
Inkjet Paper,
Printer Settings
Borderless: On,
Borderless: Off,
Printer Settings
(Default setting) 2
DPOF setting 1
-
Print Quality
Normal, Fine,
Printer Settings
(Default setting) 2
Date Print
12
To avoid errors, remember the following
points:
„ The machine and the digital camera must
be connected using a suitable USB cable.
„ The image file extension must be .JPG
(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
„ PhotoCapture Center™ operations are
not available when using the PictBridge
feature.
Make sure your camera is in PictBridge
mode. The following PictBridge settings may
be available from the LCD of your PictBridge
compatible camera.
Options
Layout
If your camera is using the USB Mass
Storage standard, you can also print photos
from a digital camera without PictBridge.
(See Printing photos directly from a digital
camera (without PictBridge) on page 79.)
Setting your digital camera
Camera Menu
Selections
(Default setting) 2
Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.
PictBridge requirements
12
12
On, Off, Printer Settings
(Default setting) 2
1
See DPOF printing on page 78 for more details.
2
If your camera is set to use the Printer Settings
(Default setting), the machine will print your photo
using the following settings.
Settings
Options
Paper Size
10 × 15 cm
Paper Type
Other Glossy
Layout
Borderless: On
Print Quality
Photo
Date Print
Off
12
„ When your camera does not have any
menu selections, these settings are also
used.
„ The names and availability of each setting
depends on the specification of your
camera.
Please refer to the documentation supplied
with your camera for more detailed
information on changing PictBridge settings.
77
Chapter 12
Printing Images
12
Note
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a
Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
DPOF printing
12
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, FUJIFILM
Corporation, Panasonic Corporation and
Sony Corporation) created this standard to
make it easier to print images from a digital
camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
Note
A DPOF File error can occur if the print
order that was created on the camera has
been corrupted. Delete and recreate the
print order using your camera to correct
this problem. For instructions on how to
delete or recreate the print order, refer to
your camera manufacturer’s support
website or accompanying documentation.
1
1
b
USB direct interface
Turn on the camera.
When the machine has recognized the
camera, the LCD shows the following
message:
Camera Connected
c
Choose the photo you want to print
following the instructions from your
camera.
When the machine starts printing a
photo, the LCD will show Printing.
IMPORTANT
To prevent damage to your machine, do
not connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
78
Printing photos from a camera (MFC-295CN only)
Printing photos
directly from a digital
camera (without
PictBridge)
Printing Images
12
Note
12
If your camera supports the USB Mass
Storage standard, you can connect your
camera in mass storage mode. This enables
you to print photos from your camera.
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a
(If you would like to print photos in PictBridge
mode, see Printing photos directly from a
PictBridge camera on page 77.)
Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
Note
The name, availability and operation differ
among digital cameras. Please refer to the
documentation supplied with your camera
for detailed information, such as how to
switch from PictBridge mode to USB mass
storage mode.
1
1
b
c
USB direct interface
Turn on the camera.
Follow the steps in Printing Photos
on page 70.
IMPORTANT
To prevent damage to your machine, do
not connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
79
12
Chapter 12
Understanding the
Error Messages
Once you are familiar with the types of errors
that can occur while you are printing from a
camera, you can easily identify and
troubleshoot any problems.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
„ Unusable Device
This message will appear if you connect a
camera which is not using the USB Mass
Storage standard. This message will also
appear if you connect a broken device to
the USB direct interface.
(For more detailed solutions see Error and
maintenance messages on page 110.)
80
12
Section V
Software
Software and Network features
V
82
13
Software and Network features
The CD-ROM includes the Software User’s
Guide and Network User’s Guide for features
available when connected to a computer (for
example, printing and scanning). The guide
has easy to use links that, when clicked, will
take you directly to a particular section.
c
Click the heading you would like to read
from the list at the left of the window.
You can find information on these features:
„ Printing
„ Scanning
„ ControlCenter3 (Windows®)
„ ControlCenter2 (Macintosh)
„ Faxing from your computer
„ PhotoCapture Center™
„ Network Printing
Macintosh
„ Network Scanning
a
Make sure your Macintosh is turned on.
Insert the Brother CD-ROM into your
CD-ROM drive.
b
c
Double-click the Documentation icon.
d
Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) in the top
menu, and then click the heading you
would like to read from the list at the left
of the window.
„ Wired and Wireless Network
How to read the HTML User’s Guide
This is a quick reference to use the HTML
User’s Guide.
Windows®
Note
If you have not installed the software, see
Viewing Documentation on page 3.
a
From the Start menu, point to Brother,
MFC-XXXX (where XXXX is your model
number) from the programs group, then
click User’s Guides in HTML format.
b
Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) from the
top menu.
82
Double-click your language folder, and
then double-click top.html.
13
Section VI
Appendixes
Safety and Legal
Troubleshooting and Routine Maintenance
Menu and Features
Specifications
VI
84
102
131
146
A
Safety and Legal
Choosing a location
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a telephone socket and a standard, grounded electrical socket. Choose a
location where the temperature remains between 10 °C and 35 °C.
WARNING
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,
chemicals or water.
DO NOT connect your machine to electrical sockets on the same circuit as large appliances or
other equipment that might disrupt the power supply.
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic
timers.
• Disruption of power can wipe out information in the machine's memory.
• Avoid interference sources, such as other cordless telephone systems or speakers.
• DO NOT tip the machine, or place it on any tilted surface. Doing this may cause ink spillage
and internal damage to your machine.
84
A
A
Safety and Legal
To use the machine safely
A
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the telephone line cord first and then the power cord
from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.
DO NOT use flammable substances, any type of spray, liquid or aerosol cleaners to clean the
inside or outside of the machine. Doing this may cause a fire or electrical shock.
Unplug this product from the wall socket before cleaning the inside of the machine.
85
A
If the machine becomes hot, releases smoke, or generates any strong smells, immediately
unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer
Service.
If metal objects, water or other liquids get inside the machine, immediately unplug the machine
from the electrical socket. Call your Brother dealer or Brother Customer Service.
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall socket.
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in
a wet location.
This product must be installed near an electrical socket that is easily accessible. In case of an
emergency, you must unplug the power cord from the electrical socket to shut off the power
completely.
This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a
qualified electrician.
Always make sure the plug is fully inserted.
DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.
86
Safety and Legal
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
A
87
CAUTION
DO NOT put your hands on the edge of the machine under the document cover or the scanner
cover. Doing this may cause injury.
DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this
may cause injury.
88
Safety and Legal
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the
unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the
Jam Clear Cover.
A
89
Important safety instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 DO NOT use this product near water.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless
adequate ventilation is provided.
7 Use only the power cord supplied with this machine.
8 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to
insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT
defeat the purpose of the grounded plug.
9 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
10 DO NOT place anything in front of the machine that will block received faxes. DO NOT place
anything in the path of received faxes.
11 Wait until pages have exited the machine before picking them up.
12 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions. Incorrect
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the casing has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
13 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
14 DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
90
A
Safety and Legal
IMPORTANT-For Your Safety
A
To ensure safe operation the two-pin plug or the three-pin plug supplied must be inserted only into
a standard two-pin power point or three-pin power point which is effectively grounded through the
normal household wiring.
Extension cords used with the equipment must be two-condoctor or three-conductor and be
correctly wired to provide connection to ground. Incorrectly wired extension cords are a major
cause of fatalities.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and
that the installation is completely safe. For your safety, if in any doubt about the effective
grounding of the power, consult a qualified electrician.
Disconnect device
A
This product must be installed near an electrical socket that is easily accessible. In case of
emergencies, you must disconnect the power cord from the electrical socket to shut off power
completely.
A
91
Important Information for Australia
Important safety instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning the outside of the machine and the
scanner glass. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 Do not use this product near water.
6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless adequate
ventilation is provided.
8 This product should be connected to an AC power source within the range indicated on the
rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified
electrician.
9 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to
insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat
the purpose of the grounded plug.
10 Do not place anything on top of the power cord including this machine. Do not allow the power
cord to be stepped on.
11 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
12 Do not touch a document during printing.
13 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never
spill liquid of any kind on the product.
14 Do not attempt to service this product yourself, because opening or removing covers may
expose you to dangerous voltage points and/or other risks. Refer all servicing to service
personnel.
15 Wait until pages have exited the machine before picking them up.
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Safety and Legal
16 Unplug this product from the electrical socket and refer servicing to Authorized Service
Personnel under the following conditions:
„ When the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
17 Small metallic objects such as pins and staples may be attracted to the phone’s earpiece.
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Important Information for New Zealand
Important Safety Instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the outside of the machine. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any
product is compatible with all of Telecom’s network services.
6 This equipment does not fully meet Telecom’s impedance requirements. Performance
limitations may occur when used in conjunction with some parts of the network. Telecom will
accept no responsibility should difficulties arise in such circumstances.
7 If a charge for local calls is acceptable, the “Dial Button” should not be used for local calls. Only
the 7-digits of the local number should be dialled from your telephone. Do not dial the area
code digit or the “0 ” prefix.
8 This equipment shall not be set to make automatic calls to the Telecom ‘111 ’ Emergency
Service.
9 This equipment should not be used under any circumstances which may constitute a nuisance
to other Telecom customers.
10 Not all telephones will respond to incoming ringing when connected to the extension socket.
11 The answer delay setting of this equipment shall not be set to less than the default setting as
this will destroy Caller ID information.
12 All persons using this device for recording telephone conversations shall comply with New
Zealand law. This requires that at least one party to the conversation is to be aware that it is
being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be
complied with in respect to the nature of the personal information collected, the purpose for its
collection, how it is to be used and what it disclosed to any other party.
13 Do not place this product on an unstable surface, stand, or table. The product may fall, causing
serious damage to the product.
14 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should not be placed in a built-in installation unless proper ventilation
is provided.
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Safety and Legal
15 This product should be connected to an AC power source within the range indicated on the
rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified
electrician.
16 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed
socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.
17 Do not place anything on top of the power cord including this machine. Do not allow the power
cord to be stepped on.
18 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
19 Do not touch a document during printing.
20 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never
spill liquid of any kind on the product.
21 Do not attempt to service this product yourself, because opening or removing covers may
expose you to dangerous voltage points and/or other risks. Refer all servicing to service
personnel.
22 Unplug this product from the mains power and telephone line sockets, and refer servicing to
qualified Service Personnel under the following conditions:
„ If the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
23 This unit will only work in conjunction with a tone signalling (DTMF) telephone, but some
telephones are not compatible. Since noise or speech from the telephone can upset dialling
from this unit, errors may result if the devices are used together in other than quiet conditions.
24 Where it is necessary to dial prefix digits, such as a Caller Display override code (“0196 ” or
“0197 ”), this unit will have to be used in conjunction with an associated tone signalling (DTMF)
telephone.
25 Note that some telephones are not compatible with this unit and dialling errors may result if the
two devices are used together in other than quiet conditions. The Telecom Faults Service is
not to be called should such problems arise. In such cases, it is recommended that the prefix
and wanted number are dialled manually.
26 This equipment may not provide for the effective hand-over of a call to another device
connected to the same line.
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27 This equipment is not capable, under all operating conditions, of correct operation at the higher
speeds for which it is designed. Telecom will accept no responsibility should difficulties arise
in such circumstances. This condition typically applies to 56 kbit/s modems and facsimile
machines operating at >14.4 kbit/s.
28 When using the Caller Line Identification incorporated in this device, verify the integrity of the
recorded digits prior to dialling.
29 Some parameters required for compliance with Telecom’s Telepermit requirements are
dependent on the equipment (PC) associated with this device. The associated equipment shall
be set to operate within the following limits for compliance with Telecom’s Specifications:
„ There shall be no more than 10 call attempts to the same number within any 30 minute
period for any single manual call initiation.
„ The equipment shall go on-hook for a period of not less than 30 seconds between the end
of one attempt and the beginning of the next call attempt.
„ Automatic calls to different numbers are spaced such that there is not less than 5 seconds
between the end of one call attempt and the beginning of another.
„ Equipment shall be set to ensure that calls are answered within 3 and 30 seconds of the
receipt of ringing.
30 In the event of any problem with this device, it is to be disconnected, and a CPE item connected
to one of its terminal ports may be connected directly in its place.
The user should then arrange for the product to be repaired. Should the matter be reported to
Telecom as a wiring fault and the fault is proven to be due to this product, a call out charge will
be incurred by the customer.
31 The Caller ID telephone numbers that are displayed and stored in this equipment include the
caller’s area code but not the toll access “0” prefix. When calling back it is necessary to add a
“0” to the telephone number, or if the telephone number is a local number, omit the area code
digit. If the toll services of a service provider other than Telecom are being used then a toll
charge may be incurred if the “0” prefix toll access code and area code are used.
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Safety and Legal
Important Information for Some Countries
A
Important Safety Instructions
A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the outside of the machine and the
scanner glass. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 Do not place this product near water.
6 Do not place this product on an unstable cart, stand, or table. The product may drop, causing
serious damage to the product.
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or on a radiator
or heater. This product should never be placed in a built-in installation unless proper ventilation
is provided.
8 This product should be connected to an AC power source within the range indicated on the
rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified
electrician.
9 This product is equipped with a 2-wire grounding type plug or a 3-wire grounding type plug
(Only for Singapore, Malaysia, Hong Kong and India), a plug having two or three pins. This
plug will only fit into only a grounding-type power outlet. This is a safety feature. If you are
unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet.
Do not defeat the purpose of the grounding-type plug.
10 Do not place anything on top of the power cord including this machine. Do not allow the power
cord to be stepped on.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating.
12 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
13 Do not touch a document during printing.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product.
15 Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltage points and/or other risks, and may void your warranty. Please refer
all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has
been included for your convenience, or you may contact the Brother Dealer for Service.
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16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel
under the following conditions:
„ If the power cord is damaged or frayed.
„ If the product has been spilled by liquid.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
17 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall
outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or
connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of your use
of this information, including direct, special or consequential damages. There are no warranties
extended or granted by this document.
LAN connection (MFC-295CN only)
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CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference
This product complies with EN55022 (CISPR Publication 22) /Class B. When connecting the
machine to a computer, ensure that you use a USB cable which does not exceed 2 meters in
length.
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Safety and Legal
International ENERGY STAR® Qualification Statement
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The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets
the ENERGY STAR® specifications for energy efficiency.
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Legal limitations for copying
It is an offence to make reproductions of certain items or documents with the intent to commit
fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which should not be copied:
„ Money
„ Bonds or other certificates of debt
„ Certificates of Deposit
„ Armed Forces Service or Draft papers
„ Passports
„ Postage Stamps (cancelled or uncancelled)
„ Immigration Papers
„ Welfare documents
„ Cheques or Drafts drawn by Governmental Agencies
„ Identification Documents, badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair
dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
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Safety and Legal
Trademarks
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The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United
States and/or other countries.
Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Apple, Macintosh and Safari are trademarks of Apple Inc., registered in the United States and
other countries.
Adobe, Flash, Illustrator, PageMaker and Photoshop are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Microdrive is a trademark of International Business Machines Corporation.
Memory Stick is a trademark of Sony Corporation.
xD-Picture Card is a trademark of FUJIFILM Corporation, Toshiba Corporation and Olympus
Optical Co. Ltd.
PictBridge is a trademark.
Memory Stick PRO, Memory Stick PRO Duo, Memory Stick Duo, MagicGate Memory Stick,
Memory Stick Micro and M2 are trademarks of Sony Corporation.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered
trademarks of Broadcom Corporation in the United States and/or other countries.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, WPA, WPA2, Wi-Fi Protected Access and Wi-Fi Protected Setup are either trademarks or
registered trademarks of Wi-Fi Alliance in the United States and/or other countries.
Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices, Inc.
FaceFilter Studio is a trademark of Reallusion, Inc.
All other trademarks are the property of their respective owners.
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Troubleshooting and Routine
Maintenance
Troubleshooting
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If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com.
If you are having difficulty with your machine
Printing
Difficulty
Suggestions
No printout.
Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 110.)
One or more ink cartridges have reached the end of their life. (See Replacing the
ink cartridges on page 119.)
If the LCD shows Cannot Print and Replace XX Ink (where XX is an
abbreviation of the colour), see Replacing the ink cartridges on page 119.
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother MFC-XXXX (where XXXX is your model name),
and make sure that Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
process. The error message will disappear after the machine re-starts printing.
Poor print quality.
Check the print quality. (See Checking the print quality on page 125.)
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing for Windows® or Printing and Faxing for
Macintosh in the Software User's Guide on the CD-ROM and Paper Type
on page 22.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
„ The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original
packaging.)
„ The ink cartridge has been in your machine for over six months.
„ The ink cartridge may not have been stored correctly before use.
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper. (See Acceptable paper and other print
media on page 14.)
The recommended environment for your machine is between 20 °C to 33 °C.
102
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Troubleshooting and Routine Maintenance
Printing (continued)
Difficulty
Suggestions
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 125.)
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper. (See Acceptable paper and other print
media on page 14.)
The machine prints blank pages.
Clean the print head. (See Cleaning the print head on page 125.)
Make sure you are using Brother Original Innobella™ ink.
Characters and lines are stacked.
Check the printing alignment. (See Checking the print alignment on page 126.)
Printed text or images are skewed.
Make sure the paper is loaded correctly in the paper tray and the paper side
guides are adjusted correctly. (See Loading paper and other print media
on page 8.)
Make sure the Jam Clear Cover is closed properly.
Smudged stain at the top center of
the printed page.
Make sure the paper is not too thick or curled. (See Acceptable paper and other
print media on page 14.)
Smudged stain at the right or left
corner of the printed page.
Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.
Printing appears dirty or ink seems
to run.
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 14.) Don't handle the paper until the ink is
dry.
Make sure you are using Brother Original Innobella™ ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen on page 124.)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled.
In the printer driver Advanced tab, click Colour Settings, and uncheck
Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh.
Make sure you are using Brother Original Innobella™ ink.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click the Colour Settings, and make sure you uncheck
Colour Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software
User's Guide on the CD-ROM.)
Photo paper does not feed
properly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up roller. (See Cleaning the paper pick-up rollers
on page 124.)
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Printing (continued)
Difficulty
Suggestions
Machine feeds multiple pages.
Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
other print media on page 8.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
There is a paper jam.
Make sure the paper length guide is set to the paper size. Do not extend the paper
tray when you load A5 or smaller size paper. (See Printer jam or paper jam
on page 117.)
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)
Machine does not print from
Try to reduce the print resolution. (See Printing for Windows® or Printing and
Faxing for Macintosh in the Software User's Guide on the CD-ROM.)
®
®
Adobe Illustrator .
Printing Received Faxes
Difficulty
Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving.
The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received colour fax prints only in
black & white.
Replace the colour ink cartridges that have reached the end of their life, and then
ask the other person to send the colour fax again. (See Replacing the ink
cartridges on page 119.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 37.)
Telephone Line or Connections
Difficulty
Suggestions
Dialling does not work.
(No dial tone)
Check that the machine is plugged in and switched on.
Check the line cord connection.
(Not available in New Zealand)
Change the Tone/Pulse setting. (See Quick Setup Guide.)
Lift the external telephone’s handset and listen for a dial tone. If there is no dial
tone, ask your telephone company to check the line and/or socket.
The machine does not answer
when called.
104
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 34.) Check for a dial tone. If possible, call your machine
to hear it answer. If there is still no answer, check the telephone line cord
connection. If there is no ringing when you call your machine, ask your telephone
company to check the line.
Troubleshooting and Routine Maintenance
Receiving Faxes
Difficulty
Suggestions
Cannot receive a fax
Check the line cord connection.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 34.)
If you often have interference on the telephone line, try changing the menu setting
of Compatibility to Basic(for VoIP). (See Telephone line interference
on page 109.)
Sending Faxes
Difficulty
Suggestions
Cannot send a fax.
Check the line cord connection.
Make sure that the Fax
key is illuminated. (See Entering Fax mode
on page 28.)
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports
on page 55.)
Transmission Verification Report
says ‘RESULT:ERROR ’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘RESULT:ERROR’ on the Transmission
Verification Report, your machine may be out of memory. If the problem continues,
ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP). (See
Telephone line interference on page 109.)
Poor fax send quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner glass on page 123.)
Sent faxes are blank.
Make sure you are loading the document properly. (See Loading documents
on page 18.)
Vertical black lines when sending.
(MFC-295CN only)
If the copy you made shows the same problem, clean the scanner. (See Cleaning
the scanner glass on page 123.)
Handling Incoming Calls
Difficulty
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Fax Detect is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to Off. (See Fax Detect
on page 37.)
Sending a fax call to the machine.
If you answered at the machine, press Mono Start and hang up at once. If you
answered on an external or extension telephone, press your Remote Activation
Code (default setting is l 5 1 (l 9 1 for New Zealand)). When your machine
answers, hang up.
105
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Handling Incoming Calls (continued)
Difficulty
Suggestions
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, an alarm system or any other
custom feature on a single telephone line with your machine, it may create a
problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Menu Setting Difficulties
Difficulty
The machine beeps when you try to
access the Setup Send or Setup
Receive menu.
Suggestions
If the Fax
key is not illuminated, press it to turn on Fax mode. The Setup
Send or Setup Receive setting is available only when the machine is in Fax mode.
Copying Difficulties
Difficulty
Cannot make a copy.
Suggestions
Make sure that the Copy
key is illuminated. (See Entering Copy mode
on page 58.)
Copies are blank.
Make sure you are loading the document properly. (See Loading documents
on page 18.)
Vertical streaks appear in copies.
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner glass on page 123.)
Poor copy results when using the
ADF. (MFC-295CN only)
Try using the scanner glass. (See Using the scanner glass on page 19.)
Vertical black line appears in
copies. (MFC-295CN only)
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 123.)
Fit to Page does not work properly.
Make sure your source document is not skewed.
Scanning Difficulties
Difficulty
Suggestions
TWAIN/WIA errors appear when
starting to scan.
(Not available in Hong Kong and Taiwan)
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
(Hong Kong and Taiwan users only)
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
Presto! PageManager with OCR, click File, Select Source and choose the
Brother TWAIN/WIA driver.
OCR does not work.
Try increasing the scanner resolution.
Poor scanning results when using
the ADF. (MFC-295CN only)
Try using the scanner glass. (See Using the scanner glass on page 19.)
106
Troubleshooting and Routine Maintenance
Software Difficulties
Difficulty
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty
Suggestions
Removable Disk does not work
correctly.
1
Have you installed the Windows® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows® 2000 update using one of the following methods.
„ Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup
Guide.)
„ Download the latest service pack from the Microsoft Website.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2
Take out the memory card or USB Flash memory drive and put it back in
again.
3
If you have tried ‘Eject’ from within Windows®, take out the memory card or
USB Flash memory drive before you continue.
4
If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed.
Make sure that Borderless printing and Cropping are turned off. (See Borderless
printing on page 73 and Cropping on page 73.)
B
107
Network Difficulties
Difficulty
Suggestions
Cannot print over the network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports on page 55) and check the current
Network settings printed in this list.
(MFC-295CN only) Reconnect the LAN cable to the hub to verify that the cabling
and network connections are good. If possible, try connecting the machine to a
different port on your hub using a different cable. If the connections are good, the
machine shows LAN Active for 2 seconds.
(If you are having Network problems, see Network User’s Guide on the CD-ROM
for more information.)
The network scanning feature does
not work.
<Windows® users>
Firewall settings on your PC may be rejecting the necessary network connection.
Follow the instructions below to configure the Firewall. If you are using personal
Firewall software, see the User’s Guide for your software or contact the software
manufacturer.
For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the
Software User’s Guide on the CD-ROM.
For Windows® XP SP1 users, please visit the Brother Solutions Center.
(http://solutions.brother.com)
<Macintosh users>
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model
list in ControlCenter2.
Your computer cannot find your
machine.
<Windows® users>
Firewall settings on your PC may be rejecting the necessary network connection.
For detail, see the instruction above.
<Macintosh users>
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model
list in ControlCenter2.
108
Troubleshooting and Routine Maintenance
Dial Tone detection
When you send a fax automatically, by
default your machine will wait for a fixed
amount of time before it starts to dial the
number. By changing the Dial Tone setting to
Detection you can make your machine dial
as soon as it detects a dial tone. This setting
can save a small amount of time when
sending a fax to many different numbers. If
you change the setting and start having
problems with dialling you should change
back to the default No Detection setting.
a
b
Press Menu, 0, 5.
c
Press Stop/Exit.
B
Telephone line interference
B
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you adjust the Equalization for compatibility
to reduce the modem speed for fax
operations.
a
Press Menu, 0, 6.
(Menu, 0, 5 for New Zealand.)
b
Press a or b to choose Normal (or
Basic(for VoIP)).
„ Basic(for VoIP) cuts the
modem speed to 9,600 bps. Unless
interference is a recurring problem
on your telephone line, you may
prefer to use it only when needed.
Press a or b to choose Detection or
No Detection.
Press OK.
„ Normal sets the modem speed at
14,400 bps. (Default)
Press OK.
c
Press Stop/Exit.
Note
When you change the compatibility to
Basic(for VoIP), the ECM feature is
only available for colour fax sending.
B
109
Error and maintenance messages
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance messages by yourself. If you need more
help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message
Cause
Action
B&W Print Only
One or more of the colour ink
cartridges have reached the end
of their life.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 119.)
Replace X Ink
You can use the machine in
monochrome mode for
approximately four weeks
depending on the number of
pages you print.
While this message appears on
the LCD, each operation works in
the following way:
„ Printing
If you click Greyscale in the
Advanced tab of the printer
driver you can use the machine
as a monochrome printer.
„ Copying
If the paper type is set to
Plain Paper or
Inkjet Paper, you can
make copies in monochrome.
„ Faxing
If the paper type is set to
Plain Paper or
Inkjet Paper, the machine
will receive and print faxes in
monochrome.
If a sending machine has a
colour fax, the machine’s
‘handshake’ will ask that the
fax be sent as monochrome.
If the paper type is set to
Other Glossy or
Brother BP71, the machine will
stop all print operations. If you
unplug the machine, or take out
the ink cartridge, you cannot use
the machine until you change to a
new ink cartridge.
110
B
Troubleshooting and Routine Maintenance
Error Message
Cause
Action
Cannot Detect
You installed a new ink too quickly
and the machine did not detect it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
If you are using non Brother ink
the machine may not detect the
ink cartridge.
Replace the cartridge with a Brother
original ink cartridge. If the error message
remains, contact your Brother dealer.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and reinstall it slowly until it clicks. (See
Replacing the ink cartridges on page 119.)
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations. While memory is
available, monochrome faxes will
be stored in the memory. If a
sending machine has a colour fax,
the machine's ‘handshake’ will
ask that the fax be sent as
monochrome.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 119.)
The machine has a mechanical
problem.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, see Transferring your faxes or
Fax Journal report on page 115 before
disconnecting the machine so you will not
lose any important messages. Then,
disconnect the machine from the power for
several minutes and then reconnect it.
Cannot Print
Replace XX Ink
Clean Unable XX
(Init Unable XX)
(Print Unable XX)
—OR—
(Scan Unable XX)
A foreign object such as a clip or
ripped paper is in the machine.
Close Ink Cover
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Comm.Error
Poor telephone line quality
caused a communication error.
Try sending the fax again or try connecting
the machine to another telephone line. If
the problem continues, call the telephone
company and ask them to check your
telephone line.
Cover is Open
The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
Data Remaining
Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Disconnected
The other person or other
person's fax machine stopped the
call.
Try to send or receive again.
Document Jam
The document was not inserted or
fed correctly, or the document
scanned from the ADF was too
long.
See Using the ADF (MFC-295CN only)
on page 18.
See Document jam (MFC-295CN only)
on page 116.
High Temperature
The print head is too warm.
Allow the machine to cool down.
B
111
Error Message
Cause
Action
Hub is Unusable.
A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Init Unable XX
The machine has a mechanical
problem.
See Clean Unable XX in this table.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Replacing the ink
cartridges on page 119.)
Ink Low Magenta
The indicated ink cartridge is
running out of ink. If a sending
machine has a colour fax to send,
your machine’s ‘handshake’ will
ask that the fax is sent as
monochrome. If the sending
machine has the ability to convert
it, the colour fax will be printed at
your machine as a monochrome
fax.
Low Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
The memory card is either
corrupted, incorrectly formatted,
or there is a problem with the
memory card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full.
The memory card or USB Flash
memory drive you are using
already contains 999 files.
Your machine can only save to your
memory card or USB Flash memory drive
if it contains less than 999 files. Try
deleting unused files to free some space
and try again.
No Caller ID
There is no incoming call history.
You have not received any calls,
you have not activated the Caller
ID feature on your machine, or
you have not subscribed to the
Caller ID service from your
telephone company.
If you want to use the Caller ID feature call
your telephone company. (See Caller ID
on page 40.) (See Caller ID on page 43.)
(See Caller ID (For Singapore and Hong
Kong) on page 46.)
No Cartridge
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Replacing the ink cartridges on page 119.)
No File
The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
Ink Low Black
Ink Low Yellow
Ink Low Cyan
112
Troubleshooting and Routine Maintenance
Error Message
Cause
Action
No Paper Fed
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
„ Refill the paper in the paper tray, and
then press Mono Start or
Colour Start.
„ Remove the paper and load it again
and then press Mono Start or
Colour Start. (See Loading paper and
other print media on page 8.)
The Jam Clear Cover is not
closed properly.
Check that the Jam Clear Cover is closed.
(See Printer jam or paper jam
on page 117.)
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 117.
No Response/Busy
The number you dialled does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers on page 52.)
Out of Memory
The machine's memory is full.
When copy operation is in progress, press
Stop/Exit and wait until the other
operations in progress finish and then try
again.
When you are sending a fax, see Out of
Memory message on page 33.
Paper Jam
The memory card or USB Flash
memory drive you are using does
not have enough free space to
scan the documents.
Delete unused files from your memory
card or USB Flash memory drive to make
some free space and then try again.
Paper is jammed in the machine.
Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 117.
Make sure the paper length guide is
adjusted to the correct paper size.
Print Unable XX
The machine has a mechanical
problem.
See Clean Unable XX in this table.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Scan Unable XX
The machine has a mechanical
problem.
B
See Clean Unable XX in this table.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
113
Error Message
Cause
Unusable Device
A broken device has been
Disconnect device
connected to the USB direct
from front connector. interface.
Turn the machine
off & on by pressing
On/Off button on
control panel.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash
memory drive that is not
supported has been connected to
the USB direct interface.
Action
Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.
Unplug the device from the USB direct
interface.
(For more information, visit us at
http://solutions.brother.com.)
Wrong Paper Size
114
Paper is not the correct size.
Check that the Paper Size setting matches
the size of paper in the tray. Load the
correct size of paper, and then press
Mono Start or Colour Start. (See Paper
Size on page 22.)
Troubleshooting and Routine Maintenance
Transferring your faxes or Fax
Journal report
Transferring the Fax Journal report to
another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Enter
personal information (Station ID) in the Quick
Setup Guide.)
If the LCD shows:
Clean Unable XX
Init Unable XX
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to
another fax machine. (See Transferring faxes
to another fax machine on page 115.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
report to another fax machine on page 115.)
Transferring faxes to another fax
machine
B
B
a
b
Press Menu 9, 0, 2.
c
Press Mono Start.
Enter the fax number to which the Fax
Journal report will be forwarded.
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Enter
personal information (Station ID) in the Quick
Setup Guide.)
a
b
Press Menu, 9, 0, 1.
Do one of the following:
„ If the LCD shows No Data, there
are no faxes left in the machine's
memory.
Press Stop/Exit.
„ If the LCD shows Enter Fax No.,
enter the fax number to which faxes
will be forwarded.
c
Press Mono Start.
B
115
Document jam
(MFC-295CN only)
Document is jammed inside the ADF
unit
B
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
a
Take out any paper from the ADF that is
not jammed.
b
c
Open the ADF cover.
d
e
Take out any paper from the ADF that is
not jammed.
b
c
Lift the document cover.
d
e
Close the document cover.
Pull the jammed document out to the
left.
B
Pull the jammed document up and to the
left.
Close the ADF cover.
Press Stop/Exit.
IMPORTANT
To avoid future document jams close the
ADF cover correctly by pushing it down
gently in the middle.
116
a
Press Stop/Exit.
B
Troubleshooting and Routine Maintenance
Printer jam or paper jam
B
d
Take out the jammed paper depending on
where it is jammed in the machine.
a
Open the Jam Clear Cover (1) at the
back of the machine. Pull the jammed
paper out of the machine.
If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
1
b
Pull out the jammed paper (1) and press
Stop/Exit.
1
c
e
Close the Jam Clear Cover.
Make sure the cover is closed properly.
Clear the error message by lifting the
scanner cover from the front of the
machine and then close it.
„ If the error message is still displayed,
or if you cannot remove the jammed
paper from the front of the machine,
please go to the next step.
B
117
f
Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover (1) until it locks securely
in the open position.
Make sure that there is no jammed
paper left inside the machine.
Check both ends of the print carriage.
1
IMPORTANT
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
• If the print head is at the right corner as
shown in the illustration, you cannot move
the print head. Hold down Stop/Exit until
the print head moves to the middle. Then
unplug the machine from the power
source, and take out the paper.
IMPORTANT
Before you unplug the machine from the
power source, you can transfer your faxes
that are stored in the memory to another
fax machine so you will not lose any
important messages. (See Transferring
your faxes or Fax Journal report
on page 115.)
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
g
Lift the scanner cover to release the
lock ( ). Gently push the scanner cover
support down ( ) and close the
scanner cover ( ) using both hands.
1
2
118
3
Troubleshooting and Routine Maintenance
h
Push the paper tray firmly back into the
machine. While holding the paper tray in
place, pull out the paper support until it
clicks and unfold the paper support flap.
IMPORTANT
Make sure you pull out the paper support
until it clicks.
Routine maintenance
B
Replacing the ink cartridges
B
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the
4 cartridges. When the machine detects an
ink cartridge is running out of ink, the machine
will tell you with a message on the LCD.
Note
For example, when one of the ink
cartridge is nearly empty, the LCD will
display Ink low (name of colour).
You should purchase a replacement
cartridge in preparation for when the
machine indicates the colour is completely
empty.
When one of the ink cartridge is empty,
the LCD will display Cannot Print or
B&W Print Only.
You should only replace the actual ink
cartridge when this message
Cannot Print or B&W Print Only
appears on the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
B
119
IMPORTANT
b
Press the lock release lever as shown to
release the ink cartridge indicated on
the LCD. Remove the cartridge from the
machine.
c
Open the new ink cartridge bag for the
colour shown on the LCD, and then take
out the ink cartridge.
Brother multifunction machines are
designed to work with ink of a particular
specification and will work to a level of
optimum performance and reliability when
used with genuine Brother Original ink
cartridges. Brother cannot guarantee this
optimum performance and reliability if ink
or ink cartridges of other specifications are
used. Brother does not therefore
recommend the use of cartridges other
than genuine Brother Original cartridges
or the refilling of used cartridges with ink
from other sources. If damage is caused
to the print head or other parts of this
machine as a result of using other brands
of ink or ink cartridges, any repairs
required as a result may not be covered by
the warranty.
a
120
Open the ink cartridge cover.
If one or more ink cartridges have
reached the end of their life, the LCD
shows Cannot Print or
B&W Print Only.
Troubleshooting and Routine Maintenance
d
Turn the green knob on the protective
yellow cap clockwise until it clicks to
release the vacuum seal, then remove
the cap (1).
f
Gently push the ink cartridge until it
clicks, and then close the ink cartridge
cover.
g
The machine will automatically reset the
ink dot counter.
1
Note
e
Each colour has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one
(Did You Change Blck?). For each
new cartridge you installed, press 1 (Yes)
to automatically reset the ink dot counter
for that colour. If the ink cartridge you
installed is not a brand new one, be sure
to press 2 (No).
• If the LCD shows No Cartridge or
Cannot Detect after you install the ink
cartridges, check that the ink cartridges
are installed correctly.
CAUTION
If ink gets in your eyes, wash them out with
water at once and call a doctor if you are
concerned.
B
121
IMPORTANT
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
• If ink gets on your skin or clothing,
immediately wash it off with soap or
detergent.
• If you mix the colours by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
Cleaning the outside of the
machine
IMPORTANT
• Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
• DO NOT use cleaning materials that
contain ammonia.
• DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
Clean the outside of the machine as
follows:
a
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
Pull the paper tray (1) completely out of
the machine.
1
b
122
B
Wipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
B
Troubleshooting and Routine Maintenance
c
d
Lift the paper tray cover and remove
anything that is stuck inside the paper
tray.
Cleaning the scanner glass
a
Wipe the inside and outside of the paper
tray with a dry, lint-free soft cloth to
remove dust.
B
Lift the document cover (1). Clean the
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
1
3
e
Close the output paper tray and put the
paper tray firmly back in the machine.
2
b
(MFC-295CN only)
In the ADF unit, clean the white bar (1)
and the glass strip (2) with a soft,
lint-free cloth moistened with a
non-flammable glass cleaner.
1
2
Note
In addition to cleaning the scanner glass
and glass strip with a non-flammable glass
cleaner, run your finger tip over the
scanner glass and glass strip to see if you
can feel anything on it. If you feel dirt or
debris, clean the scanner glass and glass
strip again concentrating on that area. You
may need to repeat the cleaning process
three or four times. To test, make a copy
after each cleaning attempt.
123
B
Cleaning the machine’s
printer platen
CAUTION
Be sure to unplug the machine from the
electrical socket before cleaning the printer
platen to avoid electrical shock.
a
Lift the scanner cover until it locks
securely in the open position.
b
Clean the machine’s printer platen (1)
and the area around it, wiping off any
scattered ink with a soft, dry lint-free
cloth.
B
Cleaning the paper pick-up
rollers
a
Pull the paper tray completely out of the
machine.
b
Unplug the machine from the electrical
socket and open the Jam Clear
Cover (1) at the back of the machine.
B
1
c
1
1
124
Clean the Paper Pick-up Rollers (1) with
isopropyl alcohol on a cotton swab.
d
Close the Jam Clear Cover.
Make sure the cover is closed correctly.
e
Put the paper tray firmly back in the
machine.
f
Re-connect the power cord.
Troubleshooting and Routine Maintenance
Cleaning the print head
To maintain good print quality, the machine
will automatically clean the print head. You
can start the cleaning process manually if
there is a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics, or
blank text on your printed pages. You can
clean Black only, three colours at a time
(Yellow/Cyan/Magenta), or all four colours at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
B
Checking the print quality
B
If faded or streaked colours and text appear
on your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
a
b
Press Menu, 8, 1.
c
Press Colour Start.
The machine begins printing the Print
Quality Check Sheet.
d
Check the quality of the four colour
blocks on the sheet.
Press a or b to choose
Print Quality.
Press OK.
Is Quality OK?
1.Yes 2.No
a
b
Press Menu, 8, 2.
Press a or b to choose Black, Color or
All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode
automatically.
e
Do one of the following:
„ If all lines are clear and visible,
press 1 to choose Yes, and go to
step i.
„ If you can see missing short lines as
shown below, press 2 to choose No.
OK
Poor
Note
If you clean the print head at least five
times and the print has not improved, try
installing a new genuine Brother Branded
replacement cartridge for each problem
colour. Try cleaning the print head again
up to five more times. If the print has not
improved call your Brother dealer.
f
The LCD asks you if the print quality is
OK for black and three colours.
Black OK?
B
1.Yes 2.No
Press 1 (Yes) or 2 (No).
125
g
The LCD asks you if you want to start
cleaning.
You may need to adjust the print alignment
after transporting the machine, or if your
printed text becomes blurred or images
become faded.
Start Cleaning?
1.Yes 2.No
Press 1 (Yes).
The machine starts cleaning the print
head.
h
i
Checking the print alignment
After cleaning is finished, press
Colour Start.
The machine starts printing the Print
Quality Check Sheet again and then
returns to step d.
Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
colour.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call your Brother dealer.
a
b
Press Menu, 8, 1.
c
Press Mono Start or Colour Start.
The machine starts printing the
Alignment Check Sheet.
Is Alignment OK?
1.Yes 2.No
d
Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
„ If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press 1 (Yes) to
finish the Alignment Check, and go to
step g.
„ If another test print number is a
better match for either 600 dpi or
1200 dpi, press 2 (No) to choose it.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
Press a or b to choose Alignment.
Press OK.
e
For 600 dpi, press the number of the test
print that most closely matches the
number 0 sample (1-8).
600dpi Adjust
Note
Select Best #5
f
i
For 1200 dpi, press the number of the
test print that most closely matches the
number 0 sample (1-8).
1200dpi Adjust
When a print head
nozzle is clogged
the printed
sample looks like
this.
126
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
Select Best #5
g
Press Stop/Exit.
B
Troubleshooting and Routine Maintenance
Checking the ink volume
You can check the ink that is left in the
cartridge.
a
b
c
d
Press Menu, 8, 3.
The LCD shows the ink volume.
Press a or b to choose the colour you
want to check.
B
Machine Information
Checking the serial number
You can check the ink volume from your
computer. (See Printing for Windows® or
Printing and Faxing for Macintosh in the
Software User's Guide on the CD-ROM.)
B
You can see the machine’s serial number on
the LCD.
a
Press Menu, 7, 1.
1.Serial No.
Press Stop/Exit.
Note
B
XXXXXXXXX
b
Press Stop/Exit.
Reset functions
B
The following reset functions are available:
1 Network
You can reset the print server back to its
default factory settings such as the IP
address information.
2 Speed Dial&Fax
Speed Dial resets the following settings:
„ Speed Dial
(Speed-Dial and Setup Groups)
„ Station ID
(Name and Number)
„ Report settings
(Transmission Verification Report,
Quick Dial List and Fax Journal)
3 All Settings
You can reset all the machine settings
back to the settings that were set at the
factory.
Brother strongly recommends you use this
operation when you dispose of the
machine.
Note
Unplug the interface cable before you
choose Network or All Settings.
127
B
How to reset the machine
a
Press Menu, 0, 7.
(Menu, 0, 6 for New Zealand.)
b
Press a or b to choose the reset function
you want to use.
Press OK.
c
d
Press 1.Reset or 2.Exit.
B
Packing and shipping
the machine
When you transport the machine, use the
packing materials that came with your
machine. Follow the instructions below to
properly pack your machine. Damage caused
to your machine during transit is not covered
by your warranty.
IMPORTANT
Press 1 to confirm.
It is important to allow the machine to
‘park’ the print head after a print job. Listen
carefully to the machine before
unplugging it to make sure that all
mechanical noise has stopped. Not
allowing the machine to finish this parking
process may lead to print problems and
possible damage to the print head.
128
a
b
Open the ink cartridge cover.
c
Install the green protective part, and
then close the ink cartridge cover.
Press the lock release lever to release
the ink cartridge and take out all the ink
cartridges. (See Replacing the ink
cartridges on page 119.)
B
Troubleshooting and Routine Maintenance
g
IMPORTANT
• Make sure that the plastic tabs on both
sides of the green protective part (1) have
securely clicked into place (2).
Lift the scanner cover ( ) to release the
lock. Gently push the scanner cover
support down ( ) and close the
scanner cover ( ).
1
2
1
3
2
• If you are not able to find the green
protective part, DO NOT remove the ink
cartridges before shipping. It is essential
that the machine be shipped with either
the green protective part or the ink
cartridges in position. Shipping without
them will cause damage to your machine
and may void your warranty. When
travelling with the ink cartridges still in the
machine please keep the machine upright
as this will protect the machine from
leakage.
d
Unplug the machine from the telephone
wall socket and take the telephone line
cord out of the machine.
e
Unplug the machine from the electrical
socket.
f
Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position. Then unplug the
interface cable from the machine, if it is
connected.
h
Wrap the machine in the bag.
B
129
i
Pack the machine and the printed
materials in the original carton with the
original packing material as shown
below. Do not pack the used ink
cartridges in the carton.
j
Close the carton and tape it shut.
130
C
Menu and Features
On-screen
programming
C
Menu keys
C
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your machine has to
offer.
Access the menu.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu table
C
Go to the next menu level.
Accept an option.
Go back to the previous menu
level.
C
You can program your machine by using the
Menu table that begins on page 133. These
pages list the menu selections and options.
Delete an incorrect letter when
you need to enter text into the
machine.
Scroll through the current menu
level.
Press Menu followed by the menu numbers
to program your machine.
Memory storage
Even if there is a power failure, you will not
lose your menu settings because they are
stored permanently. Temporary settings
(such as Contrast, Overseas mode, and so
on) will be lost. You may have to reset the
date and time.
Go back to the previous menu
level.
C
Exit the menu or stop the current
operation.
131
To access the menu mode:
a
b
Press Menu.
Choose an option.
„ Press 1 for General Setup menu.
„ Press 2 for Fax menu.
„ Press 3 for Copy menu.
„ Press 0 for Initial Setup menu.
You can scroll more quickly through
each menu level by pressing a or b for
the direction you want.
c
Press OK when that option appears on
the LCD.
The LCD will then show the next menu
level.
d
Press a or b to scroll to your next menu
selection.
e
Press OK.
When you finish setting an option, the
LCD shows Accepted.
f
Press Stop/Exit.
132
Menu and Features
Menu Table
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
1.General
Setup
1.Mode Timer
—
0 Sec
Sets the time to return to
Fax mode.
21
Sets the type of paper in
the paper tray.
22
Sets the size of the paper
in the paper tray.
22
30 Secs
1 Min
2 Mins*
5 Mins
Off
2.Paper Type
—
Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency
3.Paper Size
—
A4*
A5
10x15cm
Letter
Legal
The factory settings are shown in Bold with an asterisk.
133
C
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
1.General
Setup
4.Volume
1.Ring
Off
Adjusts the ring volume.
22
Adjusts the volume level
of the beeper.
22
Adjusts the speaker
volume.
23
Changes for Daylight
Saving Time manually.
23
Adjusts the contrast of the
LCD.
24
You can choose how long
the machine will remain
idle before it goes into
sleep mode.
24
Low
(Continued)
Med*
High
2.Beeper
Off
Low*
Med
High
3.Speaker
Off
Low
Med*
High
5.Daylight
Save
—
6.LCD Contrast
—
On*
Off
Light
Dark*
7.Sleep Mode
—
1 Min
2 Mins
3 Mins
5 Mins*
10 Mins
30 Mins
60 Mins
The factory settings are shown in Bold with an asterisk.
134
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
2.Fax
1.Setup
Receive
1.Ring Delay
02-10 (02*)
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
36
Sets the F/T
pseudo/double-ring time
in Fax/Tel mode.
36
Receives fax messages
automatically when you
answer a call and hear the
fax tone.
37
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You
can personalize these
codes.
49
Cuts the size of incoming
faxes.
37
Changes the lightness or
darkness of faxes you
send.
31
Sets the default resolution
for outgoing faxes.
31
Sends a fax without using
the memory.
32
If you are having problems
sending faxes overseas,
set this to on.
33
Adjusts the scan area of
the scanner glass to the
size of the document.
29
(Example for
Australia.)
(In Fax mode
only)
2.F/T Ring Time
20Secs
30Secs*
C
40Secs
70Secs
(For New Zealand)
20Secs
30Secs*
40Secs
55Secs
3.Fax Detect
On*
Off
4.Remote Codes
On* (l51, #51)
(l91, #91 for New
Zealand)
Off
5.Auto Reduction
On*
Off
2.Setup Send
1.Contrast
(In Fax mode
only)
Auto*
Light
Dark
2.Fax Resolution
Standard*
Fine
S.Fine
Photo
3.Real Time TX
Next Fax Only
On
Off*
4.Overseas Mode
On
Off*
0.Glass ScanSize
A4*
Letter
The factory settings are shown in Bold with an asterisk.
135
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
2.Fax
3.Report
Setting
1.Transmission
On
Sets initial setup for
Transmission Verification
Report and Fax Journal.
54
(Continued)
On+Image
Off*
Off+Image
2.Journal Period
55
Off
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
4.Remaining
Jobs
—
—
Checks which jobs are in
the memory and lets you
cancel chosen jobs.
30
0.Miscellaneous
1.TX Lock
—
Stops unauthorized users
from changing the
machine’s current
settings.
25
2.Distinctive
On
38
(Not available in New
Zealand)
Off*
Use with phone company
distincive ringing service
allows you to have a voice
number and fax number
on the one phone line.
2.Faxability
On
42
(For New Zealand
only)
Off*
If you have FaxAbility from
Telecom, you can use this
function to store the
ringing pattern of your fax
number.
And if you set in to On, you
should use the registered
number only.
3.Caller ID
Display#
View or print a list of the
last 30 Caller IDs stored in
the memory.
40
Print Report
45
43
46
The factory settings are shown in Bold with an asterisk.
136
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
3.Copy
1.Quality
—
Fast
Chooses the Copy
resolution for your type of
document.
60
Adjusts the brightness for
copies.
63
Adjusts the contrast for
copies.
63
Choose the print quality.
72
Choose the paper and
paper type.
72
Choose the paper size.
72
Choose the print size.
(Appears when A4 or
Letter is chosen in the
Paper Size menu.)
73
Adjusts the brightness.
73
Normal*
C
Best
2.Brightness
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
3.Contrast
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
4.PhotoCapture
1.Print
Quality
—
2.Paper Type
—
Normal
Photo*
Plain Paper
Inkjet Paper
Brother BP71
Other Glossy*
3.Paper Size
—
10x15cm*
13x18cm
Letter
A4
4.Print Size
—
8 x 10cm
9 x 13cm
10 x 15cm
13 x 18cm
15 x 20cm
Max. Size*
5.Brightness
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
The factory settings are shown in Bold with an asterisk.
137
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
4.PhotoCapture
6.Contrast
—
-nnnno+
Adjusts the contrast.
73
Crops the image around
the margin to fit the paper
size or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
cropping.
73
Expands the printable
area to fit the edges of the
paper.
73
Prints the date on your
photo.
74
Selects the Scan
resolution for your type of
document.
75
Selects the default file
format for black and white
scanning.
75
Selects the default file
format for colour
scanning.
75
(Continued)
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
7.Cropping
—
On*
Off
8.Borderless
—
On*
Off
9.Date Print
—
On
Off*
0.Scan to
Media
1.Quality
B/W 200x100 dpi
B/W 200 dpi
Color 150 dpi*
Color 300 dpi
Color 600 dpi
2.B/W File Type
TIFF*
PDF
3.ColorFile Type
PDF*
JPEG
The factory settings are shown in Bold with an asterisk.
138
Menu and Features
Network menu
(MFC-253CW, MFC-255CW and MFC-257CW)
C
C
Level1
Level2
Level3
Level4
Options
Descriptions
5.Network
1.TCP/IP
1.BOOT Method
—
Auto*
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
2.IP Address
—
[000-255].
[000-255].
Enter the IP
address.
[000-255].
[000-255]
3.Subnet Mask
—
[000-255].
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255]
4.Gateway
—
[000-255].
[000-255].
Enter the
Gateway
address.
[000-255].
[000-255]
5.Node Name
—
BRWXXXXXXXXXXXX
Enter the Node
name.
6.WINS Config
—
Auto*
Chooses the
WINS
configuration
mode.
Static
7.WINS Server
—
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
8.DNS Server
—
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
9.APIPA
—
On*
Off
Specifies the IP
address of the
primary or
secondary
server.
Specifies the IP
address of the
primary or
secondary
server.
Automatically
allocates the IP
address from the
link-local address
range.
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
139
Level1
Level2
Level3
Level4
Options
Descriptions
5.Network
2.Setup Wizard
—
—
—
You can
configure your
print server.
3.SES/WPS/AOSS
—
—
—
You can easily
configure your
wireless network
settings using the
one-button push
method.
4.WPS w/PIN Code
—
—
—
You can easily
configure your
wireless network
settings using
WPS with a PIN
code.
5.WLAN Status
1.Status
—
—
You can see the
current wireless
network status.
2.Signal
—
—
You can see the
current wireless
network signal
strength.
3.SSID
—
—
You can see the
current SSID.
4.Comm. Mode
—
—
You can see the
current
Communication
Mode.
6.MAC Address
—
—
—
You can see your
machine’s MAC
address from the
control panel.
7.WLAN Enable
—
—
On
Lets you use the
wireless network
connection.
(Continued)
Off*
0.Network Reset
—
—
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
140
—
Restores all
network settings
to the factory
default.
Menu and Features
(MFC-295CN)
C
Level1
Level2
Level3
Level4
Options
Descriptions
5.Network
1.TCP/IP
1.BOOT Method
—
Auto*
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
2.IP Address
—
[000-255].
[000-255].
Enter the IP
address.
[000-255].
[000-255]
3.Subnet Mask
—
[000-255].
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255]
4.Gateway
—
[000-255].
[000-255].
Enter the
Gateway
address.
[000-255].
[000-255]
5.Node Name
—
BRNXXXXXXXXXXXX
Enter the Node
name.
6.WINS Config
—
Auto*
Chooses the
WINS
configuration
mode.
Static
7.WINS Server
—
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
8.DNS Server
—
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
9.APIPA
—
On*
Off
Specifies the IP
address of the
primary or
secondary
server.
Specifies the IP
address of the
primary or
secondary
server.
Automatically
allocates the IP
address from the
link-local address
range.
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
141
Level1
Level2
Level3
Level4
Options
Descriptions
5.Network
2.Ethernet
—
—
Auto*
Chooses the
Ethernet link
mode.
(Continued)
100B-FD
100B-HD
10B-FD
10B-HD
3.MAC Address
—
—
—
You can see your
machine’s MAC
address from the
control panel.
0.Network Reset
—
—
—
Restores all
network settings
to the factory
default.
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
142
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
6.Print
Reports
1.XMIT Verify
—
—
Prints a Transmission
Verification Report for
your last transmission.
55
2.Help List
—
—
Prints the Help List so you
can see at-a-glance how
to quickly program your
machine.
55
3.Quick Dial
—
—
Lists name and numbers
stored in the Speed Dial
memory, in numerical
order.
55
4.Fax Journal
—
—
Lists information about the
last incoming and
outgoing faxes.
(TX means Transmit.)
(RX means Receive.)
55
5.User
Settings
—
—
Lists your settings.
55
6.Network
Config
—
—
Lists your Network
settings.
55
7.Machine Info.
1.Serial No.
—
—
Lets you check the serial
number of your machine.
127
8.Ink
Management
1.Test Print
—
Print Quality
Lets you check the print
quality or alignment.
125
Lets you clean the print
head.
125
Alignment
2.Cleaning
—
Black
Color
C
All
0.Initial
Setup
3.Ink Volume
—
—
Lets you check the
available ink volume.
127
1.Receive Mode
—
Fax Only*
Choose the Receive
mode that best suits your
needs.
34
See
Quick
Setup
Guide.
Fax/Tel
External TAD
Manual
2.Date&Time
—
—
Puts the date and time on
the LCD and in headings
of faxes you send.
3.Station ID
—
Fax:
Set your name and fax
number to appear on each
page you fax.
Name:
4.Tone/Pulse
(Not Available in
New Zealand)
—
Tone*
Choose the dialling mode.
Pulse
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
143
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
0.Initial
Setup
5.Dial Tone
—
Detection
Turns Dial Tone Detection
on or off.
109
Adjusts the equalization
for transmission
problems.
109
(Continued)
(4.Dial Tone
for New Zealand)
6.Compatibility
No Detection*
—
(5.Compatibility
for New Zealand)
7.Reset
Normal*
Basic(for VoIP)
1.Network
—
Resets the print server
back to its factory default
settings, such as the
password and IP address
information.
127
2.Speed Dial&Fax
—
Deletes all stored
Speed Dial numbers and
restores the Station ID,
Quick Dial List,
Transmission Verification
Report and Fax Journal
back to the factory default
settings.
127
3.All Settings
—
Resets all the machine’s
settings back to the
settings that were set at
the factory.
127
—
English*
Always you to change the
LCD language for your
country.
—
(6.Reset for
New Zealand)
0.Local
Language
Spanish
(Not Available in
Australia and
New Zealand)
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
144
Menu and Features
Entering Text
C
When you are setting certain menu selections, such as the Station ID, you may need to enter text
into the machine. Most number keys have three or four letters printed on keys. The keys for 0, #
and l do not have printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access
the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
2
A
B
C
2
A
3
D
E
F
3
D
4
G
H
I
4
G
5
J
K
L
5
J
6
M
N
O
6
M
7
P
Q
R
S
7
8
T
U
V
8
T
9
W
X
Y
Z
9
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
If you entered an incorrect letter and want to change it, press d to move the cursor under the
incorrect character. Then press Clear/Back. Re-enter the correct character. You can also back
up and insert letters.
Repeating letters
If you need to enter a letter that is on the same key as the letter before, press c to move the cursor
to the right before you press the key again.
Special characters and symbols
Press l, # or 0, and then press d or c to move the cursor under the special character or symbol
you want. Then press OK to choose it.
Press l
for
(space) ! ” # $ % & ’ ( )
+,-./m
Press #
for
:;<=>?@[]^_
Press 0
for
English:
ÄËÖÜÀÇÈÉ0
for
Spanish:
ÁÉÍÑÓÚ0
145
C
D
Specifications
D
General
D
Printer Type
Inkjet
Print Method
Mono:
Piezo with 94 × 1 nozzle
Colour:
Piezo with 94 × 3 nozzles
Memory Capacity
32 MB
LCD (liquid crystal display) 16 characters × 1 line
Power Source
(Taiwan)
AC 100 to 120 V 50/60 Hz
(Other Countries)
AC 220 to 240 V 50/60 Hz
Power Consumption
(MFC-253CW/255CW/257CW)
(Taiwan)
Off:
Average 0.7 W
Sleep Mode:
Average 3 W
Standby:
Average 5 W
Operating:
Average 23 W
(Other Countries)
Off:
Average 0.75 W
Sleep Mode:
Average 3 W
Standby:
Average 4.5 W
Operating:
Average 22 W
(MFC-295CN)
146
Off:
Average 0.85 W
Sleep Mode:
Average 3.5 W
Standby:
Average 6 W
Operating:
Average 26 W
Specifications
Dimensions
(MFC-253CW/255CW/257CW)
365 mm
D
150 mm
390 mm
360 mm
450 mm
(MFC-295CN)
375 mm
180 mm
390 mm
370 mm
460 mm
410 mm
Weight
7.3 kg (MFC-253CW/255CW/257CW)
7.9 kg (MFC-295CN)
Noise
Operating:
50 dB or less 1
Temperature
Operating:
10 to 35 °C
Best Print Quality:
20 to 33 °C
Operating:
20 to 80% (without condensation)
Best Print Quality:
20 to 80% (without condensation)
Humidity
ADF (automatic
document feeder)
Up to 15 pages (MFC-295CN only)
Recommended Environment for Best Results:
Temperature: 20 to 30 °C
Humidity: 50 to 70%
Paper: 80 gsm
1
This depends on printing conditions.
147
Print media
Paper Input
D
Paper Tray
„ Paper type:
Plain Paper, Inkjet Paper (coated paper),
Glossy Paper 1, Transparencies 1 2 and Envelopes
„ Paper size:
Letter, Legal, Executive, A4, A5, A6, JIS B5,
Envelopes (commercial No.10, DL, C5, Monarch, JE4),
Photo 10 × 15 cm, Photo 2L 13 × 18 cm, Index Card
and Postcard 3
Width: 98 to 215.9 mm
Length: 148 to 355.6 mm
For more details, see Paper weight, thickness and
capacity on page 17.
„ Maximum paper tray capacity:
Approx. 100 sheets of 80 gsm (20 lb) plain paper
Paper Output
Up to 50 sheets of A4 plain paper
(face up print delivery to the output paper tray) 1
1
For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately
after they exit the machine to avoid smudging.
2
Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation on page 16.
148
Specifications
Fax
D
Compatibility
ITU-T Group 3
Coding System
MH/MR/MMR/JPEG
Modem Speed
Automatic Fallback
D
14,400 bps
Document Size
ADF Width: (MFC-295CN)
148 to 215.9 mm
ADF Length: (MFC-295CN)
148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Scanning Width
208 mm
Printing Width
208 mm
Greyscale
256 levels
Contrast Control
Automatic/Light/Dark
(manual setting)
Resolution
„ Horizontal 8 dot/mm
„ Vertical
Standard
3.85 line/mm (Mono)
7.7 line/mm (Colour)
Fine
7.7 line/mm (Mono/Colour)
Photo
7.7 line/mm (Mono)
Superfine
15.4 line/mm (Mono)
Speed Dial
40 stations
Groups
Up to 6
149
Broadcasting 1
90 stations
Automatic Redial
3 times at 5 minute intervals
Ring Delay
2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for Australia)
1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for New Zealand)
0, 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for some countries)
Communication Source
Public switched telephone network
Memory Transmission
Up to 200 2/170 3 pages
Out of Paper Reception
Up to 200 2/170 3 pages
1
Monochrome only
2
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
3
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
150
Specifications
Copy
D
Colour/Monochrome
Yes/Yes
Document Size
ADF Width: (MFC-295CN)
148 to 215.9 mm
D
ADF Length: (MFC-295CN)
148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Multiple Copies
Stacks up to 99 pages
Sorts up to 99 pages (Monochrome only) (MFC-295CN only)
Enlarge/Reduce
25 to 400% (in increments of 1%)
Copy Speed
(MFC-255CW)
Monochrome: Up to 20 pages/minute (A4 paper) 1
Colour: Up to 18 pages/minute (A4 paper) 1
(MFC-295CN)
Monochrome: Up to 22 pages/minute (A4 paper
Colour: Up to 20 pages/minute (A4 paper) 1
Resolution
1
(Monochrome)
„ Scans up to 1200 × 1200 dpi
„ Prints up to 1200 × 1200 dpi
(Colour)
„ Scans up to 600 × 1200 dpi
„ Prints up to 600 × 1200 dpi
1
Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.
151
PhotoCapture Center™
D
Note
The MFC-253CW, MFC-255CW and MFC-257CW only support memory cards.
Available Media 1
Memory Stick™ (16 MB - 128 MB)
Memory Stick PRO™ (256 MB - 16 GB)
Memory Stick Duo™ with adapter (16 MB - 128 MB)
Memory Stick Micro™ (M2™) with adapter
SD 2
SDHC 3
miniSD with adapter
microSD with adapter
xD-Picture Card™ 4
USB Flash memory drive 5 (MFC-295CN)
Resolution
Up to 1200 × 2400 dpi
File Extension
(Media Format)
DPOF (ver 1.0, ver 1.1), Exif DCF (Up to ver 2.1)
(Image Format)
Photo Print: JPEG 6
Scan to Media: JPEG, PDF (Colour)
TIFF, PDF (Mono)
Number of Files
Up to 999 files
(The folder inside a memory card or USB Flash memory drive
is also counted.)
Folder
File must be in the 4th folder level of the memory card
or USB Flash memory drive.
Borderless
Letter, A4, Photo 10 × 15 cm, Photo 2L 13 × 18 cm 7
1
Memory cards, Adapters and USB Flash memory drive are not included.
2
16 MB to 2 GB
3
4 GB to 16 GB
4
xD-Picture Card™ Conventional Card from 16 MB to 512 MB
xD-Picture Card™ Type M from 256 MB to 2 GB
xD-Picture Card™ Type M + 1 GB and 2 GB
xD-Picture Card™ Type H from 256 MB to 2 GB
5
USB 2.0 standard
USB Mass Storage Class from 16 MB to 32 GB
Support format: FAT12/FAT16/FAT32
6
Progressive JPEG format is not supported.
7
See Paper type and size for each operation on page 16.
152
Specifications
PictBridge (MFC-295CN only)
Compatibility
D
Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001
D
Visit http://www.cipa.jp/pictbridge for more information
Interface
PictBridge (USB) Port
153
Scanner
D
Colour/Monochrome
Yes/Yes
TWAIN Compliant
Yes (Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista®)
Mac OS X 10.3.9 - 10.4.x - 10.5.x 1
WIA Compliant
Yes (Windows® XP 2/Windows Vista®)
Colour Depth
36 bit colour Processing (Input)
24 bit colour Processing (Output)
(Actual Input: 30 bit colour/Actual Output: 24 bit colour)
Resolution
Up to 19200 × 19200 dpi (interpolated) 3
Up to 1200 × 2400 dpi (optical)
Scanning Speed
Mono: Up to 3.44 sec.
Colour: Up to 4.83 sec.
(A4 size in 100 × 100 dpi)
Document Size
ADF Width (MFC-295CN): 148 to 215.9 mm
ADF Length (MFC-295CN): 148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Scanning Width
Up to 210 mm
Greyscale
256 levels
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com.
2
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
3
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP and Windows Vista® (resolution up
to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)
154
Specifications
Printer
Printer Driver
D
Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/
Windows Vista®/Windows Server® 2003 1/
Windows Server® 2003 x64 Edition 1/
Windows Server® 2008 1 driver supporting Brother Native
Compression mode
Mac OS X 10.3.9 - 10.4.x - 10.5.x 2 : Brother Ink Driver
Resolution
Up to 1200 × 6000 dpi
1200 × 2400 dpi
1200 × 1200 dpi
600 × 1200 dpi
600 × 600 dpi
600 × 300 dpi
600 × 150 dpi (Colour)
450 × 150 dpi (Mono)
Print Speed
(MFC-253CW/255CW/257CW)
Mono: Up to 30 pages/minute 3
Colour: Up to 25 pages/minute 3
(MFC-295CN)
Mono: Up to 33 pages/minute 3
Colour: Up to 27 pages/minute 3
Printing Width
204 mm (210 mm) 4 (A4 size)
Borderless
Letter, A4, A6, Photo 10 × 15 cm, Photo 2L 13 × 18 cm,
Index Card, Postcard 1 5
1
Print only via network.
2
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com.
3
Based on Brother standard pattern.
A4 size in draft mode.
4
When you set the Borderless feature to On.
5
See Paper type and size for each operation on page 16.
155
D
Interfaces
USB 1
2
D
A USB 2.0 interface cable that is no longer than 2 m.
LAN cable 3
(MFC-295CN)
Ethernet UTP cable category 5 or greater.
Wireless LAN
(MFC-253CW/255CW/
257CW)
Your machine supports IEEE 802.11b/g wireless communication with
your wireless LAN using Infrastructure mode or a wireless
Peer-to-Peer connection in Ad-hoc Mode.
1
Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1
interface.
2
Third party USB ports are not supported for Macintosh.
3
See Network (LAN) on page 159 and the Network User's Guide for detailed network specifications.
156
Specifications
Computer requirements
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Computer Platform &
Operating System
Version
Windows®
Operating
System
1
Windows® 2000
Professional 5
Windows® XP Home 2 5
Windows® XP
Professional 2 5
Windows® XP
Professional x64
Supported
PC Software
Functions
PC
Interface
Printing,
PC Fax
USB,
10/100
Base-TX
Send 4,
Scanning, (Ethernet)
Removable (MFC-295CN),
Wireless
Disk
802.11b/g
(MFC-253CW/
255CW/257CW)
Edition 2
Windows
Vista® 2
Processor
Minimum
Speed
Intel® Pentium® II
or equivalent
Minimum Recommended
RAM
RAM
64 MB
Hard Disk Space to install
For
For
Drivers Applications
256 MB 110 MB 340 MB
128 MB
110 MB 340 MB
64-bit (Intel®64 or
AMD64) supported
CPU
256 MB 512 MB 110 MB 340 MB
Intel® Pentium® 4
or equivalent
512 MB
1 GB
600 MB 530 MB
64-bit (Intel®64 or
AMD64) supported CPU
Windows Server®
2003 (print only via
network)
Printing
Windows Server®
2003 x64 Edition
(print only via network)
Windows Server®
2008 (print only via
network)
Macintosh Mac OS X
Operating 10.3.9 - 10.4.3
System
Mac OS X
10.4.4 - 10.5.x
10/100
Base-TX
(Ethernet)
(MFC-295CN),
Wireless
802.11b/g
(MFC-253CW/
255CW/257CW)
Intel® Pentium®III
or equivalent
256 MB 512 MB 50 MB
N/A
64-bit (Intel®64 or
AMD64) supported CPU
Intel® Pentium® 4 or
equivalent 64-bit
512 MB 2 GB
(Intel®64 or AMD64)
supported CPU
Printing,
PC Fax
Send 4,
Scanning,
Removable
Disk 6
USB 3,
10/100
Base-TX
(Ethernet)
(MFC-295CN),
Wireless
802.11b/g
(MFC-253CW/
255CW/257CW)
PowerPC G4/G5
128 MB 256 MB 80 MB
400 MB
PowerPC G3
350MHz
PowerPC G4/G5
512 MB
1 GB
Intel® Core™
Processor
Conditions:
1
2
3
4
5
6
Microsoft® Internet Explorer® 5.5 or greater.
For WIA, 1200 × 1200 resolution. Brother Scanner
Utility enables to enhance up to 19200 × 19200 dpi.
Third party USB ports are not supported.
PC Fax supports monochrome only.
PaperPort™ 11SE supports Microsoft® SP4 or higher for
Windows® 2000 and SP2 or higher for XP.
Removable disk is a function of PhotoCapture Center™.
For the latest driver updates, visit us at
http://solutions.brother.com/.
All trademarks, brand and product names are the
property of their respective companies.
157
D
Consumable items
Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install a set of ink cartridges the machine will use
an amount of ink to fill the ink delivery tubes for high quality print
outs. This process will only happen once. After this process is
complete the cartridges provided with your machine will have a
lower yield than standard cartridges (65%). With all following ink
cartridges you can print the specified number of pages.
Replacement
Consumables
<Black> LC38BK, <Cyan> LC38C, <Magenta> LC38M,
<Yellow> LC38Y
Black - Approximately 300 pages 1
Yellow, Cyan and Magenta - Approximately 260 pages 1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.
For more information about the replacement consumables, visit us
at http://www.brother.com/pageyield.
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
158
D
Specifications
Network (LAN)
LAN
Support for
D
You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax Send and access photos from
PhotoCapture Center™ 1. Also included is Brother BRAdmin Light 2
Network Management software.
Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista®/
Windows Server® 2003 3/Windows Server® 2003 x64 Edition 3/
Windows Server® 2008 3
Mac OS X 10.3.9 - 10.4.x - 10.5.x 4
(MFC-295CN)
Ethernet 10/100 Base-TX Auto Negotiation (Wired LAN)
(MFC-253CW/255CW/257CW)
IEEE 802.11 b/g (Wireless LAN)
Protocols
TCP/IP for IPv4:
ARP, RARP, BOOTP, DHCP,
APIPA (Auto IP), NetBIOS/WINS, LPR/LPD,
Custom Raw Port/Port9100, DNS Resolver,
mDNS, LLMNR responder, FTP Server,
TELNET, SNMPv1, TFTP, Scanner Port,
LLTD responder, Web Services (Printing)
Network Security
(MFC-253CW/255CW/
257CW)
SSID/ESSID, 128 (104) / 64 (40) bit WEP,
WPA2-PSK (AES), WPA-PSK (TKIP/AES)
Setup Support Utility
(MFC-253CW/255CW/
257CW)
SecureEasySetup™ Yes (simple setup with your
SecureEasySetup™-capable access
point/router)
AOSS™
Yes (simple setup with your AOSS™-capable
access point/router)
WPS
Yes (simple setup with your Wi-Fi Protected
Setup-capable access point/router)
1
See the Computer Requirements chart on page 157.
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com.
3
Print only via network.
4
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com.
159
D
Wireless one-push configuration (MFC-253CW/255CW/257CW)
If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC 1)
or AOSS™, you can configure the machine easily without a computer. By pushing a button on the
wireless LAN router/access point and the machine, you can set up the wireless network and
security settings. See the user’s guide for your wireless LAN router/access point for instructions
on how to access one-push mode.
1
Push Button Configuration
Note
Routers or access points that support SecureEasySetup™, Wi-Fi Protected Setup or AOSS™
have the symbols shown below.
160
D
E
Index
A
ADF (automatic document feeder) .... 18, 28
Answering machine (TAD) .......................47
connecting ............................................47
Apple Macintosh
See Software User's Guide on the
CD-ROM.
Automatic
fax receive ............................................34
Fax Detect .........................................37
B
Broadcasting ............................................29
setting up Groups for ............................53
C
Cancelling
jobs awaiting redial ...............................33
Cleaning
paper pick-up rollers ...........................124
print head ............................................125
printer platen .......................................124
scanner ...............................................123
Connecting
external TAD .........................................47
external telephone ................................48
Consumable items .................................158
Control panel overview ..............................6
ControlCenter
See Software User's Guide on the
CD-ROM.
Copy
Enlarge/Reduce ....................................60
enter Copy mode ..................................58
key ........................................................59
multiple .................................................58
paper .....................................................64
single ....................................................58
sort ........................................................63
temporary settings ................................59
using ADF .............................................18
using scanner glass ..............................19
Copy Options key (copying)
brightness ............................................. 63
enlarge/reduce ..................................... 60
page layout ........................................... 61
paper size ............................................. 64
paper type ............................................ 64
quality ................................................... 60
Cordless telephone ................................. 49
Custom telephone features on a single
line ......................................................... 106
D
Dialling
a pause ................................................ 52
access codes and credit card
numbers ......................................... 52, 53
Groups ................................................. 29
manual ................................................. 51
Direct printing
from a non-PictBridge camera ............. 79
from a PictBridge camera ..................... 77
Distinctive Ring
setting ring pattern ......................... 40, 45
turning off ....................................... 40, 45
Dual Access ............................................ 32
E
Envelopes ............................. 10, 11, 16, 17
Error messages on LCD ........................ 110
B&W Print Only .................................. 110
Cannot Detect .................................... 111
Cannot Print ............................... 110, 111
Comm. Error ....................................... 111
Ink Low ............................................... 112
No Cartridge ....................................... 112
No Paper Fed ..................................... 113
Not Registered ............................. 51, 113
Out of Memory ............................. 33, 113
Unable to Clean ................................. 111
Unable to Init. ..................................... 112
Unable to Print ................................... 113
Unable to Scan ................................... 113
Extension telephone, using ..................... 49
External telephone, connecting ............... 48
161
E
F
H
Fax codes
changing ...............................................50
Remote Activation Code ................ 37, 49
Remote Deactivation Code ...................49
Fax Detect ................................................37
Fax, from PC
See Software User's Guide on the
CD-ROM.
Fax, stand-alone
receiving ................................................34
at end of conversation ........................35
difficulties ................................ 102, 104
F/T Ring Time, setting ........................36
FaxStream® Duet ...............................38
from extension telephone ...................49
Receive Mode, choosing ....................34
reducing to fit on paper ......................37
Ring Delay, setting .............................36
telephone line interference ...............109
sending .................................................28
Broadcasting ......................................29
Cancelling from memory ....................33
colour fax ...........................................29
contrast ..............................................31
enter Fax mode ..................................28
from ADF (MFC-295CN only) ............28
from memory (Dual Access) ..............32
from scanner glass .............................28
manual ...............................................33
overseas ............................................33
Real Time Transmission ....................32
Resolution ..........................................31
telephone line interference ...............109
Fax/Tel mode
answering at extension telephones .......49
FaxStream® Duet ..................................38
Remote Activation Code .......................49
Remote Deactivation Code ...................49
Ring Delay ............................................36
FaxStream® Duet .....................................38
Help
LCD messages ................................... 131
using menu keys ............................. 131
Menu Table ................................131, 133
Hook key, using ......................................... 6
G
Greyscale ...................................... 149, 154
Groups for Broadcasting ..........................53
162
I
Ink cartridges
checking ink volume ........................... 127
ink dot counter .................................... 119
replacing ............................................. 119
Innobella™ ............................................ 158
J
Jams
document ............................................ 116
paper .................................................. 117
L
LCD (liquid crystal display) .................... 131
Contrast ................................................ 24
M
Macintosh
See Software User's Guide on the
CD-ROM.
Maintenance, routine ............................. 119
replacing ink cartridges ...................... 119
Manual
dialling .................................................. 51
receive .................................................. 34
transmission ......................................... 33
Memory Storage .................................... 131
Menu Table ........................................... 131
Mode, entering
Copy ..................................................... 58
Fax ....................................................... 28
PhotoCapture ......................................... 6
Scan ....................................................... 6
Multi-line connections (PABX) ................. 48
N
Network
Printing
See Network User's Guide on the
CD-ROM.
Scanning
See Software User's Guide on the
CD-ROM.
O
Out of Memory message ................. 33, 113
P
Packing the machine ..............................128
Paper .............................................. 14, 148
capacity .................................................17
document size .......................................28
loading ....................................................8
size ................................................ 16, 22
size of document ...................................18
type ................................................ 16, 22
PaperPort™ 11SE with OCR
See Software User's Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access How-to-Guides.
PhotoCapture Center™
Date Print ..............................................74
DPOF printing .......................................71
from PC
See Software User's Guide on the
CD-ROM.
Memory Stick PRO™ ............................66
Memory Stick™ ....................................66
Print settings
Borderless ..........................................73
Brightness ..........................................73
Contrast .............................................73
Cropping ............................................73
Paper type & size ...............................72
Print Date ...........................................74
Print quality ........................................72
Scan to Media .......................................74
SecureDigital ........................................66
specifications ......................................152
xD-Picture Card™ .................................66
PictBridge
DPOF Printing ...................................... 78
Power failure ......................................... 131
Print
area ...................................................... 13
difficulties ................................... 102, 104
drivers ................................................ 155
improving quality ................................ 125
paper jams ......................................... 117
photos .................................................. 70
reports .................................................. 55
resolution ............................................ 155
specifications ...................................... 155
Printing
on small paper ...................................... 12
photos .................................................. 70
See Software User’s Guide on the
CD-ROM.
Programming your machine .................. 131
Q
Quick Dial
access codes and credit card
numbers ............................................... 53
Broadcasting ........................................ 29
using Groups ..................................... 29
Group dial
changing ............................................ 52
setting up Groups for Broadcasting ... 53
Search .................................................. 51
Speed Dial
changing ............................................ 52
setting up ........................................... 52
using .................................................. 51
R
Receive Mode ......................................... 34
External TAD ........................................ 34
Fax Only ............................................... 34
Fax/Tel ................................................. 34
Manual ................................................. 34
Redial/Pause ........................................... 51
Reducing
copies ................................................... 60
incoming faxes ..................................... 37
163
E
Reports ....................................................54
Fax Journal ...........................................55
Journal Period ....................................55
Help List ................................................55
how to print ...........................................55
Network Configuration ..........................55
Quick Dial List .......................................55
Transmission Verification ............... 54, 55
User Settings ........................................55
Resolution
copy ....................................................151
fax .......................................................149
print .....................................................155
scan ....................................................154
setting for next fax .................................31
Ring Delay, setting ...................................36
S
Safety Instructions ...................................90
Scanner glass
cleaning ...............................................123
using .....................................................19
Scanning
See Software User's Guide on the
CD-ROM.
Serial Number
how to find............... See inside front cover
Shipping the machine ............................128
Sleep Mode ..............................................24
Sockets
TAD (answering machine) ....................47
Speed Dial
changing ...............................................52
setting up ..............................................52
T
TAD (telephone answering device),
external ............................................. 34, 47
connecting .............................................47
receive mode ........................................34
recording OGM .....................................48
Telephone line
connections ...........................................47
difficulties ............................................104
interference .........................................109
multi-line (PABX) ...................................48
Temporary copy settings ..........................59
164
Text, entering ........................................ 145
special characters .............................. 145
Transparencies ................... 14, 15, 17, 148
Troubleshooting ..................................... 102
checking ink volume ........................... 127
document jam ..................................... 116
error messages on LCD ..................... 110
if you are having difficulty
copying ............................................ 106
incoming calls .................................. 105
Network ........................................... 108
PhotoCapture Center™ ................... 107
printing ............................................ 102
printing received faxes .................... 104
receiving faxes ................................ 105
scanning .......................................... 106
sending faxes .................................. 105
software ........................................... 107
telephone line or connections ......... 104
paper jam ........................................... 117
print quality ......................................... 125
TX Lock
turning on/off ........................................ 26
V
Volume, setting
beeper .................................................. 22
ring ....................................................... 22
speaker ................................................. 23
W
Windows®
See Software User's Guide on the
CD-ROM.
Wireless Network
See Quick Setup Guide and Network
User's Guide on the CD-ROM.
For Australia Only:
Warranty & Repair - For details about warranty on your Brother Product, the details are listed on
the following link: www.brother.com.au under Warranty. For warranty service (repair) of your
Brother product you will need to retain a copy of your sales docket and contact the Support Centre
for location of the nearest Authorised Warranty Centre (AWC)
Support - For technical support for your Brother Product other than what you can resolve through
the User's Guide, please visit our website or our solutions website for FAQs/Troubleshooting,
Drivers & Software, or contact the Product Support Centre for any technical or customer
care/support enquiry.
Product Support Centre: Australia
Brother International (Aust) Pty Ltd
Phone:
02 8875 6000
Fax:
02 9870 7223
Email:
productsupport@brother.com.au
Web Site:
www.brother.com.au
Solutions Site: http://solutions.brother.com
Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30am to 5pm Monday to Friday.
For New Zealand Only:
To contact Brother International (NZ) Limited for support with a Brother product please use the
following methods.
Phone:
Premium End User Assistance
0900 552 152
Auto Attendant Self Help
0800 652 152
Brother Recycle Assistance
0800 632 467
Fax Assistance
0800 837 822
Email Assistance
Please visit www.brother.co.nz and submit a helpdesk enquiry
from Online Help
Web Assistance
Please visit www.brother.co.nz under Online Help for
Frequently Asked Questions, Driver downloads, Warranty
information and Service Centres
Our Technical Support Consultants are available 7 days a week by phone during the hours of
8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday. Outside of these hours
you can find assistance from our Auto Attendant Self Help and our Website www.brother.co.nz
under Online Help.
Visit us on the World Wide Web
http://www.brother.com
This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchased in their own countries.