Brother MFC-8120 Printer User Manual

USER’S GUIDE
MFC-8220
®
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-8220
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
www.registermybrother.com
By registering your product with Brother International Corporation,
you will be recorded as the original owner of the product. Your
registration with Brother:
■ may serve as confirmation of the purchase date of your product
should you lose your receipt;
■ may support an insurance claim by you in the event of product
loss covered by insurance; and,
■ will help us notify you of enhancements to your product and
special offers.
The most convenient and efficient way to register your new product
is on-line at www.registermybrother.com
©1996-2004 Brother Industries, Ltd.
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the MFC.
Calls must be made from within that country.
Register your product
By registering your product with Brother International Corporation,
you will be recorded as the original owner of the product. Your
registration with Brother:
■ may serve as confirmation of the purchase date of your product
should you lose your receipt;
■ may support an insurance claim by you in the event of product
loss covered by insurance; and,
■ will help us notify you of enhancements to your product and
special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet
or, for your convenience and most efficient way to register your new
product, register on-line at
www.registermybrother.com
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Fax
Machine/Multi-Function Center needs. You can download the latest
software and utilities, read FAQs and troubleshooting tips, and go to the
“Solutions” section to learn how to get the most from your Brother product.
http://solutions.brother.com
You can check here for Brother driver updates.
For Customer Service
In USA:
1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER (voice)
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
BROTHER NUMBERS
i
Brother fax back system (USA only)
Brother has installed an easy-to-use fax back system, so you can get
instant answers to common technical questions and product information for
all Brother products. This system is available 24 hours a day, 7 days a
week. You can use the system to receive faxed instructions and an Index of
fax back subjects.
In USA only:
1-800-521-2846
The Brother fax back system number has been pre-programmed on OneTouch Key 01.
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are
available at most Brother retailers. If you cannot find the accessory you
need and you have a Visa, MasterCard, Discover, or American Express
credit card, you can order accessories directly from Brother. (In the USA,
you can visit us online for a complete selection of the Brother accessories
and supplies that are available for purchase.)
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-877-BROTHER (voice)
Description
Toner Cartridge
Item
TN-540 (Standard, prints up to 3,500 pages)
TN-570 (High yield, prints up to 6,700 pages)
Drum Unit
DR-510
Telephone Line Cord
LG3077001
Telephone Handset
UF6857010
Handset Curled Cord
UF7204008
IEEE-1284 Bi-directional Cable
F2A046-10
Power Protector for A/C Power, Phone
Line Surges and Voltage Spikes (2 outlets)
QPD120
Power Protector for A/C Power, Phone
Line Surges and Voltage Spikes (8 outlets)
FX120
Paper Tray #2 (Option)
LT-5000
Network (LAN) Board (Option)
Brother Print/Fax Server
(10/100 Base-TX Ethernet Network)
NC-9100h
User's Guide
LF2643001 (English for USA and Canada)
LF2645001 (French for Canada)
Quick Setup Guide
LF2644001 (English for USA and Canada)
LF2646001 (French for Canada)
ii
ORDERING ACCESSORIES AND SUPPLIES
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S
LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES
NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK
AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS
NOT PERMITTED BY SOME STATES IN THE USA AND SOME
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,
AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE
THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS
OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR
OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this guide has been
compiled and published, covering the latest product descriptions and
specifications.
The contents of this guide and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.
NOTICE – DISCLAIMER OF WARRANTIES
iii
Brother® One-Year Limited Warranty and Replacement Service
(USA only)
Who is covered:
• This limited warranty ("warranty") is given
only to the original end-use/retail
purchaser (referred to in this warranty as
"Original Purchaser") of the accompanying
product, consumables and accessories
(collectively referred to in this warranty as
"this Product").
• If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was
used (including but not limited to floor
models or refurbished product), prior to
your purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
What is covered:
• This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges, refill
ribbons, therma PLUS paper and thermal
paper.
• Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
Consumable
and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
• This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
• Machines: one year from the original
purchase date.
• Accompanying
Consumable
and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation,
improper or abnormal use, misuse,
neglect or accident (including but not
limited to transporting this Product
without the proper preparation and/or
packaging);
(3) Damage caused by another device or
software used with this Product (including
iv
MFC LIMITED WARRANTY (USA)
but not limited to damage resulting from
use of non Brother ®-brand parts and
Consumable and Accessory Items);
(4) Consumable and Accessory Items that
expired in accordance with a rated life;
and,
(5) Problems arising from other than defects
in materials or workmanship.
(6) Normal Periodic Maintenance Items,
such as Paper Feeding Kit, Fuser and
Laser Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted
warranty repair without authorization from
Brother and/or alteration/removal of the
serial number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-800-284-4329 for Fax,
MFC and DCP and 1-800-276-7746 for
Printers, or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of
your dated bill of sale showing that this
Product was purchased within the U.S. For
the name of local Brother Authorized Service
Center(s), call 1-800-521-2846.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping,
packing
product,
and
insurance (if you desire). You are also
responsible for loss or damage to this
Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period,
Brother or its Authorized Service Center will
repair or replace the Machine and/or
accompanying Consumable and Accessory
Items at no charge to you for parts or labor.
The decision as to whether to repair or
replace the Machine and/or accompanying
Consumable and Accessory Items is made
Brother® One-Year Limited Warranty and Replacement Service
(USA only)
by Brother in its sole discretion. Brother
reserves the right to supply a refurbished or
remanufactured
replacement
Machine
and/or accompanying Consumable and
Accessory Items and use refurbished parts
provided such replacement products
conform to the manufacturer's specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged
for any service and/or replacement
parts/products at Brother's then current
published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized
by Brother, and you have delivered the
Machine to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother, Brother will send to you a
replacement Machine with the understanding
that you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the pre-paid freight bill supplied
by Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep
the replacement Machine that is sent to you
and your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product.
Except for that repair or replacement as
described above, Brother shall not be liable
for any direct, indirect, incidental or
consequential damages or specific relief.
Because some states do not allow the
exclusion or limitation of consequential or
incidental damages, the above limitation
may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY
AND ALL WARRANTIES OTHER THAN
THIS ONE, WHETHER EXPRESS OR
IMPLIED,
INCLUDING
IMPLIED
WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR
PURPOSE, ARE HEREBY DISCLAIMED.
• This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother's obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
• This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
• This Limited Warranty (and Brother's
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important: We recommend that you keep all
original packing materials, in the event that
you ship this Product.
MFC LIMITED WARRANTY (USA)
v
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your User's Guide for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your User's Guide for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest Authorized
Service Center call 1-877-BROTHER.
Internet support: support@brother.ca or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
vi
LIMITED WARRANTY (CANADA)
Safety precautions
To use the MFC safely
Save these instructions for later reference.
WARNING
There are high voltage
electrodes inside the MFC.
Before you clean the MFC or
clear a paper jam, make sure
you have unplugged the power
cord from the AC power outlet.
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
After you use the MFC, some internal parts are extremely HOT!
To prevent injuries, be careful not to put your fingers in the area shown in
the illustration.
When you move the MFC, grasp the side handholds that are at the
bottom as shown in the illustration.
vii
■ Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall jack. Never
install telephone wiring during a lightning storm. Never install a
telephone wall jack in a wet location.
■ This product must be installed near an AC power outlet that is
easily accessible. In case of emergencies, you must disconnect
the power cord from the AC power outlet in order to shut off
power completely.
■ To reduce the risk of shock or fire, use only a No. 26 AWG or
larger telecommunication line cord.
Caution
■ Lightning and power surges can damage this product! We
recommend that you use a quality surge protection device on the
AC power line and on the telephone line, or unplug the lines
during a lightning storm.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a
bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk of
electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord provided with the MFC.
SAVE THESE INSTRUCTIONS
viii
Choosing a location
Place your MFC on a flat, stable surface that is free of vibration and
shocks, such as a desk. Put the MFC near a telephone wall jack and
a standard, grounded AC power outlet. Choose a location where the
temperature remains between 50°F and 90°F (10°-32.5°C).
Caution
■ Avoid placing your MFC in a high-traffic area.
■ Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
■ Do not expose the MFC to direct sunlight, excessive heat,
moisture, or dust.
■ Do not connect your MFC to electrical outlets controlled by wall
switches or automatic timers.
■ Disruption of power can wipe out information in the MFC’s
memory.
■ Do not connect your MFC to electrical outlets on the same circuit
as large appliances or other equipment that might disrupt the
power supply.
■ Avoid interference sources, such as speakers or the base units
of cordless phones.
NO !
NO !
NO !
ix
Quick Reference Guide
6
Sending faxes
Automatic Transmission
1 If it is not illuminated in
green, press
2
3
4
(Fax).
Load the original
document.
Enter the fax number using
One-Touch, Speed-Dial,
Search or the dial pad.
Press Start.
Real Time Transmission
You can send faxes in real time.
1 If it is not illuminated in
green, press
2
3
4
5
(Fax).
Load the original
document.
Press Menu, 2, 2, 5.
Press
or
to select
On, and then press Set
—OR—
For the next transmission
only, press
or
to
select Next Fax Only,
and then press Set.
For the next fax only, press
or
to select Next
Fax:On, and then press
Set.
7
8
Press 1 if you want to
choose more settings and
the LCD will return to the
Setup Send menu.
—OR—
Press 2 to fax.
Enter the fax number.
Press Start.
Receiving faxes
Select Receive Mode
1 Press Menu, 0, 1.
2 Press
or
to select
Fax Only, Manual,
Fax/Tel or External
TAD and then press Set.
Storing numbers
Storing One-Touch Dial
numbers
1 Press Menu, 2, 3, 1.
2 Press the One-Touch key
where you want to store the
number.
3 Enter a number (up to 20
digits), and then press Set.
4 Enter a name (or leave it
blank), and then press Set.
5 Press Stop/Exit.
x
Storing Speed-Dial numbers
1 Press Menu, 2, 3, 2.
2 Enter a three-digit
Speed-Dial number, and
then press Set.
3 Enter a number (up to 20
digits), and then press Set.
4 Enter a name (or leave it
blank), and then press Set.
5 Press Stop/Exit.
Dialing operations
One-Touch Dialing/
Speed-Dialing
1 If it is not illuminated in
2
3
4
green, press
(Fax).
Load the original
document.
Press the One-Touch key of
the number you want to call
—OR—
Press Search/Speed
Dial, press #, and then
press the three-digit
Speed-Dial number.
Press Start.
Using Search
1
2
3
4
xi
If it is not illuminated in
green, press
(Fax).
Press Search/Speed
Dial, and then enter the first
letter of the name you’re
looking for.
Press
or
to search the
memory.
Press Start.
Making copies
Single copy
1
Press
(Copy) to
illuminate it in green.
2
3
Load the original document.
Press Start.
Sorting multiple copies
1
2
3
4
5
6
Press
(Copy) to
illuminate it in green.
Load the original document.
Use the dial pad to enter the
number of copies you want
(up to 99).
Press Options and
or
to select
Stack/Sort, and then
press Set.
Press
or
to select
Sort (or Stack) and then
press Set.
Press Start.
Brother fax back system:
In USA: 1-800-521-2846
Brother Global Web Site:
http://www.brother.com
Frequently Asked Questions
(FAQs) and Product Support
http://solutions.brother.com
Brother Accessories & Supplies:
In USA: 1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-877-BROTHER (voice)
Table of Contents
1
2
Introduction .......................................................................... 1-1
Using this Guide ............................................................... 1-1
Finding information................................................. 1-1
Symbols used in this Guide .................................... 1-1
Fax Test Sheet and Product Registration
(USA only) .............................................................. 1-2
On-Line Registration (USA and Canada) ................... 1-2
MFC part names and operations ................................ 1-3
Control panel overview ..................................................... 1-5
Back light color shows the MFC status....................... 1-7
About fax machines .......................................................... 1-9
Custom features ......................................................... 1-9
Do you have Voice Mail on the phone line? ........... 1-9
Why should there be problems?............................. 1-9
How can you avoid possible problems? ................. 1-9
Fax tones and handshake ........................................ 1-10
ECM (Error Correction Mode)................................... 1-11
Connecting the MFC....................................................... 1-11
Connecting an external telephone............................ 1-11
Connecting an external telephone answering
device (TAD) ........................................................ 1-12
Sequence ............................................................. 1-12
Connections ......................................................... 1-13
Recording outgoing message (OGM)
on an external TAD .......................................... 1-14
Special line considerations ....................................... 1-15
Roll-over phone lines............................................ 1-15
Two-line phone system ........................................ 1-15
Converting telephone wall outlets ........................ 1-16
Installing MFC, external two-line TAD and
two-line telephone ............................................ 1-17
Multi-line connections (PBX) .................................... 1-18
If you are installing the MFC to work
with a PBX........................................................ 1-18
Custom features on your phone line......................... 1-18
Loading paper and original documents ............................ 2-1
About paper ...................................................................... 2-1
Paper specifications for each paper tray .................... 2-1
Recommended paper ................................................. 2-2
Choosing acceptable paper........................................ 2-3
xii
How to load paper....................................................... 2-4
To load paper or other media in the paper tray ...... 2-4
To load paper or other media in the manual
feed tray.............................................................. 2-6
Using the automatic document feeder (ADF) ............. 2-7
3
4
xiii
On-screen programming ..................................................... 3-1
User-friendly programming ............................................... 3-1
Menu table .................................................................. 3-1
Memory Storage ......................................................... 3-1
Navigation keys ................................................................ 3-2
Getting started ..................................................................... 4-1
Initial Setup ....................................................................... 4-1
Setting the Date and Time .......................................... 4-1
Setting the Station ID.................................................. 4-2
Entering text ........................................................... 4-3
Inserting spaces ..................................................... 4-3
Making corrections ................................................. 4-3
Repeating letters .................................................... 4-3
Special characters and symbols ............................ 4-4
Setting Tone and Pulse dialing mode
(Canada only) ......................................................... 4-4
General Setup................................................................... 4-5
Setting the Mode Timer .............................................. 4-5
Setting the Paper Type ............................................... 4-5
Setting the Paper Size ................................................ 4-6
Setting the Ring Volume ............................................. 4-7
Setting the Beeper Volume......................................... 4-7
Setting the Speaker Volume ....................................... 4-8
Setting the Handset Volume ....................................... 4-8
Choosing the Handset Volume
(For Volume Amplify).............................................. 4-9
Setting Volume Amplify............................................. 4-10
Turning on Automatic Daylight Savings Time...........4-10
Toner Save ...............................................................4-11
Sleep Time................................................................ 4-11
Setting the LCD Contrast.......................................... 4-12
Setting the Tray Use for Copy mode ........................ 4-12
Setting the Tray Use for Fax mode........................... 4-13
5
6
Setup Receive ...................................................................... 5-1
Basic receiving operations................................................ 5-1
Choosing the Receive Mode ...................................... 5-1
To select or change your Receive Mode ................ 5-2
Setting the Ring Delay ............................................... 5-2
Setting the F/T Ring Time (Fax/Tel mode only).......... 5-3
Easy Receive.............................................................. 5-4
Printing a reduced incoming fax
(Auto Reduction) .................................................... 5-5
Printing a fax from the memory .................................. 5-5
Setting the Print Density ............................................. 5-6
Advanced receiving operations ........................................ 5-7
Operation from extension telephones......................... 5-7
For Fax/Tel mode only................................................ 5-7
Changing the remote codes ....................................... 5-8
Polling......................................................................... 5-9
Setting up Polling Receive ..................................... 5-9
Setting up Sequential Polling Receive ................... 5-9
Telephone services ........................................................ 5-10
Distinctive Ring......................................................... 5-10
What does your telephone company’s
‘Distinctive Ring’ do? ........................................ 5-10
What does Brother’s ‘Distinctive Ring’ do? .......... 5-10
Do you have Voice Mail?...................................... 5-11
Before you choose the ring pattern to register ..... 5-11
Registering the Distinctive Ring pattern ................... 5-12
Turning off the Distinctive Ring ............................ 5-12
Caller ID.......................................................................... 5-13
Viewing Caller ID List ............................................... 5-14
Clearing a Caller ID stored in the memory ............... 5-14
Printing Caller ID List................................................ 5-14
Call Waiting .................................................................... 5-15
Setup Send ........................................................................... 6-1
How to enter Fax mode .................................................... 6-1
How to dial........................................................................ 6-1
Manual dialing ............................................................ 6-1
One-Touch dialing ...................................................... 6-2
Speed-Dialing ............................................................. 6-2
Search ........................................................................ 6-2
How to fax......................................................................... 6-3
Manual transmission................................................... 6-3
Automatic transmission .............................................. 6-3
xiv
Out of Memory message ............................................ 6-4
Sending a fax at the end of a conversation ................ 6-4
Basic sending operations.................................................. 6-5
Sending faxes using multiple settings......................... 6-5
Contrast ...................................................................... 6-5
Fax Resolution............................................................ 6-6
Manual and automatic fax Redial ............................... 6-7
Dual Access ............................................................... 6-7
Real Time Transmission ............................................. 6-8
Checking job status .................................................... 6-9
Canceling a fax in progress ........................................ 6-9
Canceling a scheduled job.......................................... 6-9
Advanced sending operations ........................................ 6-10
Composing the electronic Cover Page ..................... 6-10
Composing your own comments .......................... 6-11
Cover page for the next fax only........................... 6-12
Send a cover page for all faxes ............................ 6-13
Using a printed cover page....................................... 6-13
Broadcasting............................................................. 6-14
Overseas Mode ........................................................6-15
Delayed Fax.............................................................. 6-16
Delayed Batch Transmission .................................... 6-16
Setting up Polled Transmission ................................ 6-17
Memory Security....................................................... 6-18
Setting up the password ....................................... 6-18
Turning Memory Security on ................................ 6-19
Turning Memory Security off ................................ 6-19
7
xv
Auto Dial numbers and dialing options ............................. 7-1
Storing numbers for easy dialing ...................................... 7-1
Storing One-Touch Dial numbers ............................... 7-1
Storing Speed-Dial numbers....................................... 7-3
Changing One-Touch and Speed-Dial numbers......... 7-4
Setting up Groups for Broadcasting............................ 7-5
Dialing operations ............................................................. 7-6
Access codes and credit card numbers...................... 7-6
Pause ......................................................................... 7-7
Tone or Pulse (Canada only)...................................... 7-7
Telephone (voice) operations ........................................... 7-7
Making a telephone call .............................................. 7-7
Hold ............................................................................ 7-7
8
9
10
11
Remote Fax Options ............................................................ 8-1
Programming a Fax Forwarding number.................... 8-1
Programming your pager number............................... 8-2
Setting Fax Storage.................................................... 8-3
Setting your Remote Access Code................................... 8-4
Remote Retrieval .............................................................. 8-5
Using your Remote Access Code............................... 8-5
Remote commands .................................................... 8-6
Retrieving fax messages ............................................ 8-8
Changing your Fax Forwarding number ..................... 8-8
Printing reports .................................................................... 9-1
Fax settings and activity ................................................... 9-1
Customizing the Transmission Verification Report..... 9-1
Setting the Fax Activity Report Interval ...................... 9-2
Printing reports ........................................................... 9-3
How to print a report ............................................... 9-3
Making copies .................................................................... 10-1
Using the MFC as a copier ............................................. 10-1
Enter Copy mode...................................................... 10-1
Making a single copy ................................................ 10-2
Making multiple copies ............................................. 10-2
Out of Memory message .......................................... 10-3
Using the Copy keys (Temporary settings) .................... 10-4
Enlarge/Reduce........................................................ 10-5
Quality (type of original document)........................... 10-7
Contrast .................................................................... 10-8
Options ..................................................................... 10-9
N in 1 copy (Page Layout).................................. 10-10
Sorting copies......................................................... 10-12
Changing the default copy settings .............................. 10-13
Quality .................................................................... 10-13
Contrast .................................................................. 10-13
Important information ....................................................... 11-1
Standard telephone and FCC Notices
These notices are in effect on models sold and
used only in the United States.............................. 11-1
Federal Communications Commission (FCC)
Declaration of Conformity (USA only) .................. 11-3
Important .............................................................. 11-4
Important – about the interface cable ................... 11-4
xvi
Industry Canada Compliance Statement
(Canada only) ....................................................... 11-4
For your safety.......................................................... 11-4
Disconnect device..................................................... 11-4
LAN connection .................................................... 11-4
International ENERGY STAR® Compliance
Statement ............................................................. 11-5
Laser safety .............................................................. 11-5
FDA regulations ........................................................11-6
Important safety instructions........................................... 11-7
Trademarks..................................................................... 11-9
Shipment of the MFC...................................................... 11-9
12
13
xvii
Troubleshooting and routine maintenance ..................... 12-1
Troubleshooting ............................................................. 12-1
Error messages ........................................................12-1
Original document jams ............................................12-4
Paper jams................................................................ 12-5
If you are having difficulty with your MFC ............... 12-11
Improving the print quality....................................... 12-15
Compatibility ........................................................... 12-18
Packing and shipping the MFC..................................... 12-19
Routine maintenance.................................................... 12-22
Cleaning the scanner.............................................. 12-22
Cleaning the printer ................................................ 12-23
Cleaning the drum unit............................................ 12-24
Replacing the toner cartridge.................................. 12-25
How to replace the toner cartridge.......................... 12-26
Replacing the drum unit..........................................12-30
Checking the drum life ............................................ 12-33
Page Counter ......................................................... 12-33
Optional accessories ......................................................... 13-1
Memory board................................................................. 13-1
Installing the optional memory board........................ 13-2
Network (LAN) board ...................................................... 13-4
Before starting installation ........................................ 13-5
Step 1: Hardware installation.................................... 13-5
Step 2: Connecting the NC-9100h to an Unshielded
Twisted Pair 10BASE-T or 100BASE-TX Ethernet
Network ................................................................ 13-8
LED....................................................................... 13-8
Test switch............................................................ 13-9
Paper Tray #2 ........................................................... 13-9
G
S
I
R
Glossary .............................................................................. G-1
Specifications ......................................................................S-1
Product description ...........................................................S-1
General.............................................................................S-1
Print media .......................................................................S-2
Copy .................................................................................S-2
Fax....................................................................................S-3
Scanner ............................................................................S-4
Printer ...............................................................................S-5
Interfaces..........................................................................S-5
Computer requirements ....................................................S-6
Consumable items............................................................S-7
Network (LAN) board (NC-9100h) ....................................S-8
Index ...................................................................................... I-1
Remote Retrieval Access card .......................................... R-1
xviii
1
Introduction
Using this Guide
Thank you for buying a Brother Multi-Function Center (MFC). Your
MFC-8220 is simple to use, with LCD screen instructions to guide
you through programming it. You can make the most of your MFC by
taking a few minutes to read this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you will see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.
Bold
Bold typeface identifies specific keys on the MFC
control panel.
Italics
Italicized typeface emphasizes an important
point or refers you to a related topic.
Courier New
Courier New typeface identifies the messages on
the LCD of the MFC.
Warnings inform you what to do to avoid possible personal
injury.
Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.
Improper Setup alerts you to devices and operations that are not
compatible with the MFC.
1 - 1 INTRODUCTION
Fax Test Sheet and Product Registration
(USA only)
After setting your Station ID, please fill in the Test Sheet included
with your MFC and fax it to Brother’s Automated Fax Response
System as your first transmission. This will check that your MFC is
working properly.
To get a response, you must have set up your Station ID.
(See Setting the Station ID on page 4-2.)
In USA Only: 1-877-268-9575
When your Test Sheet is received, a Confirmation Sheet and
Product Registration form will be sent back to your MFC.
Please fill in the form and return it to complete your registration.
On-Line Registration (USA and Canada)
1
2
Insert the MFL-Pro Suite CD-ROM into your CD-ROM drive.
Click Online Registration to register your product.
INTRODUCTION 1 - 2
MFC part names and operations
■ Front view
5 ADF Document
Support
4 Telephone Handset
6 Control Panel
3 ADF Document
Output Support
7 Face-down Output
Tray Support Flap
with Extension
2 Front Cover
Release Button
8 Power Switch
1 Manual Feed Tray
9 Front Cover
10 Paper Tray (Tray #1)
No. Name
Description
1
Manual Feed Tray
Load paper here.
2
Front Cover Release Button
Press it to open the front cover.
3
ADF Document Output Support
The original documents come out
here.
4
Telephone Handset
For telephone calls.
5
ADF Document Support
Load the original document here.
6
Control Panel
Use the keys and display to control
the MFC.
7
Face-down Output Tray Support Flap
with Extension (Support Flap)
Unfold it to prevent the printed paper
from sliding off the MFC.
8
Power Switch
Switch the MFC on or off.
9
Front Cover
Open to install a toner cartridge or
drum unit.
Paper Tray (Tray #1)
Load paper here.
10
1 - 3 INTRODUCTION
■ Back view
13 Paper Guides
14 Telephone Line Jack
15 Handset Jack
16 USB Interface
Connector
11 AC Power
Connector
17 Parallel Interface
Connector
12 Face-up Output Tray
(Back Output Tray)
18 External Telephone
Line Jack
No. Name
Description
11
AC Power Connector
Connect the AC Power Connector here.
12
Face-up Output Tray
(Back Output Tray)
Open it when thicker paper is placed in the
Manual feed tray.
13
Paper Guides
Use to fit the width of the document.
14
Telephone Line Jack
Plug the line cord supplied with the MFC into
here.
15
Handset Jack
Plug in the handset curled cord here.
16
USB Interface Connector
Connect the USB Cable here.
17
Parallel Interface Connector
Connect the Parallel Cable here.
18
External Telephone Line Jack Plug in the external telephone line here.
INTRODUCTION 1 - 4
Control panel overview
1
2
11
10
1 Print keys:
Secure
Lets you print out data saved in
memory by entering your four-digit
password.
Job Cancel
Clears data from the printer
memory.
2 Liquid Crystal Display (LCD)
Displays messages on the screen to
help you to set up and use your
MFC. The LCD will change color
depending on the MFC status.
3 Mode keys:
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
1 - 5 INTRODUCTION
9
3
8
4
7
6
5
Scan
Lets you access Scan mode.
(See Software User’s Guide on the
CD-ROM.)
4 Navigation keys:
Menu
Lets you access the Menu to
program.
Set
Lets you store your settings in the
MFC.
Clear/Back
Deletes entered data or lets you exit
the menu by pressing repeatedly.
or
Press to scroll forward or backward
to a menu selection.
When using the speaker, telephone
handset or ring, you can press these
keys to adjust the volume in fax
mode.
or
Press to scroll through the menus
and options.
Also, you can use these keys to do
a numerical search for the names of
stored numbers in fax mode.
5 Fax and telephone keys:
Hook/Hold
Lets you dial telephone and fax
numbers without lifting the handset.
—OR—
Lets you place telephone calls on
hold.
Resolution
Sets the resolution when you send a
fax.
Search/Speed Dial
Lets you look up numbers that are
stored in the dialing memory. It also
lets you dial stored numbers by
pressing # and a three-digit number.
Redial/Pause
Redials the last number you called.
It also inserts a pause in auto dial
numbers.
6
8 Copy keys
(Temporary settings):
Enlarge/Reduce
Lets you reduce or enlarge copies
depending upon the ratio you
select.
Contrast
Lets you make a copy that is lighter
or darker than the original
document.
Quality
Lets you select the copy quality for
your type of original document.
Options
You can quickly and easily select
temporary settings for copying.
9 Dial Pad
Use these keys to dial telephone or
fax numbers and as a keyboard for
entering information into the MFC.
The # key lets you temporarily
switch the dialing mode during a
telephone call from Tone to Pulse.
(Canada only)
0 Shift
To access memory locations 17
through 32 in the One-Touch keys
hold down the Shift key.
A One-Touch keys
These 16 keys give you instant
access to 32 previously stored
auto dial numbers.
Start
Lets you start sending faxes,
making copies or scanning.
7
Stop/Exit
Stops a fax, copy and scan
operation or exits from the menu.
INTRODUCTION 1 - 6
Back light color shows the MFC status
The LCD back light will change color depending on the MFC status.
LCD
MFC status
Description
Sleep Mode
The power switch is off or the MFC is in
Sleep mode.
Initializing
The MFC is being initialized after you
switched it on.
Warming Up in
Sleep mode
The MFC is warming up for printing in
Sleep mode.
Menu in Operation
The Menu is in use.
Receiving Data
from the Computer
The MFC is either receiving data from the
computer, processing data in the memory,
or printing data.
Data Remaining in
Printer Memory
Print data remains in the MFC memory.
Warming Up
The MFC is warming up for printing.
Ready
The MFC is ready for use.
Receiving Fax
Data
The MFC is either receiving fax data,
processing data in memory, or printing
data.
Off
Orange
Green
1 - 7 INTRODUCTION
LCD
MFC status
Description
Service error
Follow the steps below.
1. Turn off the power switch.
2. Wait a few seconds, and then turn it
back on and try to print again.
If you cannot clear the error and still see
the Red back light color after turning the
MFC back on, please call Brother
Customer Service at: 1-800-284-4329
(in USA) or 1-877-BROTHER (in
Canada).
Cover open
The cover is open. Close the cover. (See
Error messages on page 12-1.)
Toner empty
Replace the toner cartridge with a new
one. (See Replacing the toner cartridge
on page 12-25.)
Paper error
Put paper in the tray or clear the paper
jam. Check the LCD message. (See
Troubleshooting on page 12-1.)
Out of memory
Memory is full. (See Error messages on
page 12-1.)
Other errors
Check the LCD message. (See
Troubleshooting on page 12-1.)
Red
When the power switch is off or the MFC is in Sleep mode, the
LCD back light is off.
INTRODUCTION 1 - 8
About fax machines
Custom features
Do you have Voice Mail on the phone line?
If you have Voice Mail on the phone line where you will install your
new MFC, there is a strong possibility that Voice Mail and the MFC
may conflict with each other while receiving incoming calls.
Why should there be problems?
Since both the MFC and Voice Mail will pick up the call, after the
number of rings you have set, each of them has the ability to keep
the other from receiving calls.
For example, if your Voice Mail is set to answer after two rings and
your MFC is set to answer after four, your Voice Mail will stop your
MFC from receiving faxes.
If you set Voice Mail and the Brother MFC to answer after the same
number of rings, there is no way of knowing which one will answer
first. It is important to remember that neither Voice Mail nor the MFC
can pass the call back to the other after the call has been answered.
How can you avoid possible problems?
A very good way to avoid problems like the one mentioned, is to get
a second phone number on your present phone line.
Many people with Voice Mail choose an alternative service, which is
called “Distinctive Ring”, and they are very satisfied with it. (See
Distinctive Ring on page 5-10.)
Another way to avoid possible problems is to replace your Voice Mail
with an answering machine. Your Brother MFC is designed to work
with an answering machine or TAD (telephone answering device).
(See Connecting an external telephone answering device (TAD) on
page 1-12.)
1 - 9 INTRODUCTION
Fax tones and handshake
When someone is sending a fax, the MFC sends fax calling tones
(CNG tones). These are quiet, intermittent beeps every 4-seconds.
You will hear them after you dial and press Start and they will
continue for about 60 seconds after dialing. During that time, the
sending machine must begin the “handshake”, or connection, with
the receiving machine.
Each time you use automatic procedures to send a fax, you are
sending CNG tones over the phone line. You will soon learn to listen
for these quiet beeps each time you answer a phone on your fax line,
so you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are loud,
chirping sounds. A receiving fax chirps for about 40 seconds over the
phone line, and the LCD shows Receiving.
If your MFC is set to the Fax Only mode, it will answer every call
automatically with fax receiving tones. If the other person hangs up,
your MFC will continue to send the “chirps” for about 40 seconds,
and the LCD continues to show Receiving. To cancel receiving,
press Stop/Exit.
The fax ‘handshake’ is the time in which the sending machine’s CNG
tones and the receiving machines “chirps” overlap. This must be for
at least 2 to 4 seconds, so both machines can understand how each
is sending and receiving the fax. The handshake cannot begin until
the call is answered, and the CNG tones only last for about 60
seconds after the number is dialed. So it is important for the receiving
machine to answer the call in as few rings as possible.
When you have an external Telephone Answering Device (TAD)
on your fax line, your TAD will decide the number of rings before
the call is answered.
Pay special attention to the directions for connecting a TAD in
this chapter. (See Connecting an external telephone answering
device (TAD) on page 1-12.)
INTRODUCTION 1 - 10
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the MFC to check a
fax transmission while it is in progress. If the MFC detects errors
during fax transmission, it resends the pages of the fax that had
an error. ECM transmissions are only possible between fax
machines that both have this feature. If they do, you may send and
receive fax messages that are continuously being checked by the
MFC.
Your MFC must have enough memory for this feature to work.
Connecting the MFC
Connecting an external telephone
Your MFC is equipped with a handset that you can use as a regular
phone. However, you can also connect a separate telephone (or
telephone answering device) directly to your MFC.
Connect the telephone’s line cord to the jack labeled EXT. on the
back side of the MFC.
When this phone (or TAD) is in use, the LCD shows
Ext. Tel in Use, and, if the fax handset is lifted, an alarm sounds.
To disconnect a call on the external phone and switch to the fax,
press Hook/Hold.
Extension
Telephone
External
Telephone
Whenever this phone (or TAD) is in use, the LCD shows
Ext. Tel In Use.
1 - 11 INTRODUCTION
Connecting an external telephone answering
device (TAD)
Sequence
You may choose to connect an answering device. However, when
you have an external TAD on the same telephone line as the MFC,
the TAD answers all calls and the MFC “listens” for fax calling (CNG)
tones. If it hears them, the MFC takes over the call and receives the
fax. If it does not hear CNG tones, the MFC lets the TAD continue
playing your outgoing message so your caller can leave you a voice
message.
The TAD must answer within four rings (the recommended setting is
two rings). The MFC cannot hear CNG tones until the TAD has
answered the call, and with four rings there are only 8 to 10 seconds
of CNG tones left for the fax “handshake”. Make sure you carefully
follow the instructions in this guide for recording your outgoing
message. We do not recommend using the toll saver feature on your
external answering machine if it exceeds five rings.
If you do not receive all your faxes, reduce the Ring Delay
setting on your external TAD.
If You Subscribe to your Telephone Company’s Distinctive Ring
Service:
You may connect an external TAD to a separate wall jack only
if you subscribe to your telephone company’s Distinctive Ring
service, have registered the distinctive ring pattern on your
MFC, and use that number as a fax number. The recommended
setting is four rings on the external TAD when you have the
telephone company’s Distinctive Ring Service.
If You Do Not Subscribe to Distinctive Ring Service:
You must plug your TAD into the EXT. jack of your MFC. If your
TAD is plugged into a wall jack, both your MFC and the TAD will
try to control the phone line. (See illustration on the next page.)
INTRODUCTION 1 - 12
Do not connect a TAD elsewhere on the same phone line
(unless you have the Distinctive Ring service).
TAD
TAD
Connections
The external TAD must be plugged into the back of the MFC, into the
jack labeled EXT. Your MFC cannot work properly if you plug the
TAD into a wall jack (unless you are using Distinctive Ring).
1 Plug the telephone line cord from the wall jack into the back of
the MFC, in the jack labeled LINE.
2 Plug the telephone line cord from your external TAD into the
back of the MFC, in the jack labeled EXT. (Make sure this cord
is connected to the TAD at the TAD’s telephone line jack, and
not its telephone jack.)
3 Set your external TAD to four rings or less. (The MFC’s Ring
Delay setting does not apply.)
4 Record the outgoing message on your external TAD.
5 Set the TAD to answer calls.
6 Set the Receive Mode to External TAD.
(See Choosing the Receive Mode on page 5-1.)
1 - 13 INTRODUCTION
Recording outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up
the ways to handle both manual and automatic fax reception.
1 Record 5 seconds of silence at the beginning of your message.
(This allows your MFC time to listen for the fax CNG tones of
automatic transmissions before they stop.)
2 Limit your speaking to 20 seconds.
3 End your 20-second message by giving your Fax Receive Code
for people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing
51 and Start.”
We recommend beginning your OGM with an initial 5-second
silence because the MFC cannot hear fax tones over a resonant
or loud voice. You may try omitting this pause, but if your MFC
has trouble receiving, then you must rerecord the OGM to
include it.
INTRODUCTION 1 - 14
Special line considerations
Roll-over phone lines
A roll-over phone system is a group of two or more separate
telephone lines that pass incoming calls to each other if they are
busy. The calls are usually passed down or “rolled over” to the next
available phone line in a preset order.
Your MFC can work in a roll-over system as long as it is the last
number in the sequence, so the call cannot roll away. Do not put the
MFC on any of the other numbers; when the other lines are busy and
a second fax call is received, the fax call would be transferred to a
line that does not have a fax machine. Your MFC will work best on
a dedicated line.
Two-line phone system
A two-line phone system is nothing more than two separate phone
numbers on the same wall outlet. The two phone numbers can be on
separate jacks (RJ11) or combined into one jack (RJ14). Your MFC
must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be
equal in size and appearance and both may contain four wires
(black, red, green, yellow). To test the type of jack, plug in a two-line
phone and see if it can access both lines. If it can, you must separate
the line for your MFC. (See Easy Receive on page 5-4.)
1 - 15 INTRODUCTION
Converting telephone wall outlets
There are three ways to convert to an RJ11 jack. The first two ways
may require assistance from the telephone company. You can
change the wall outlets from one RJ14 jack to two RJ11 jacks. Or,
you can have an RJ11 wall outlet installed and slave or jump one of
the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a
triplex adapter into an RJ14 outlet. It separates the wires into two
separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1
and 2). If your MFC is on Line 1, plug the MFC into L1 of the triplex
adapter. If your MFC is on Line 2, plug it into L2 of the triple adapter.
Triplex Adapter
RJ14
RJ11
RJ14
INTRODUCTION 1 - 16
Installing MFC, external two-line TAD and two-line
telephone
When you are installing an external two-line telephone answering
device (TAD) and a two-line telephone, your MFC must be isolated
on one line at both the wall jack and at the TAD. The most common
connection is to put the MFC on Line 2, which is explained in the
following steps. The back of the two-line TAD must have two
telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
You will need at least three telephone line cords, the one that came
with your MFC and two for your external two-line TAD. You will need
a fourth line cord if you add a two-line telephone.
1 Place the two-line TAD and the two-line telephone next to your
MFC.
2 Plug one end of the telephone line cord for your MFC into the L2
jack of the triplex adapter. Plug the other end into the LINE jack
on the back of the MFC.
3 Plug one end of the first telephone line cord for your TAD into
the L1 jack of the triplex adapter. Plug the other end into the L1
or L1/L2 jack of the two-line TAD.
4 Plug one end of the second telephone line cord for your TAD
into the L2 jack of the two-line TAD. Plug the other end into the
EXT. jack on the left side of the MFC.
Triplex Adapter
External Two Line TAD
Two Line Phone
MFC
You can keep two-line telephones on other wall outlets as always.
There are two ways to add a two-line telephone to the MFC’s wall
outlet. You can plug the telephone line cord from the two-line
telephone into the L1+L2 jack of the triplex adapter. Or, you can plug
the two-line telephone into the TEL jack of the two-line TAD.
1 - 17 INTRODUCTION
Multi-line connections (PBX)
Most offices use a central telephone system. While it is often
relatively simple to connect the MFC to a key system or a PBX
(Private Branch Exchange), we suggest that you contact the
company that installed your telephone system and ask them to
connect the MFC for you. It is advisable to have a separate line for
the MFC.
If the MFC is to be connected to a multi-line system, ask your
installer to connect the unit to the last line on the system. This
prevents the unit from being activated each time a telephone call
is received.
As with all fax units, this MFC must be connected to a two wire
system. If your line has more than two wires, proper connection
of the MFC cannot be made.
If you are installing the MFC to work with a PBX
1
2
It is not guaranteed that the unit will operate correctly under all
circumstances with a PBX. Any cases of difficulty should be
reported first to the company that handles your PBX.
If all incoming calls will be answered by a switchboard operator,
it is recommended that the Receive Mode be set to Manual. All
incoming calls should initially be regarded as telephone calls.
Custom features on your phone line
If you have Voice Mail, Call Waiting/Caller ID, RingMaster, an
answering service, an alarm system or other custom feature on
one phone line it may create a problem with the operation of your
MFC. (See Custom features on page 1-9 and If you are having
difficulty with your MFC on page 12-11.)
INTRODUCTION 1 - 18
2
Loading paper and original
documents
About paper
Paper specifications for each paper tray
Manual feed tray
Paper tray
Optional Lower
tray
Paper types
Plain paper, Bond
paper, Recycled
paper, Envelope,
Labels, and
Transparency
Plain paper,
Recycled paper,
and Transparency*
Plain paper,
Recycled paper,
and Transparency*
Paper weights
16 to 43 lb
(60 to 161 g/m2)
16 to 28 lb
(60 to 105 g/m2)
16 to 28 lb
(60 to 105 g/m2)
Paper sizes
Width:
2.75 to 8.66 in.
(69.8 to 220 mm)
Height:
4.57 to 16.0 in.
(116 to 406.4 mm)
A4, Letter, Legal,
B5 (ISO),
Executive, A5, A6,
B6 (ISO)
A4, Letter, Legal,
B5 (ISO),
Executive, A5,
B6 (ISO)
Number of
sheets
Single Sheet
250 sheets
(20 lb or 80 g/m2)
250 sheets
(20 lb or 80 g/m2)
* Up to 10 sheets
When printing transparencies, remove each one from the
face-down output tray after it exits the MFC.
2 - 1 LOADING PAPER AND ORIGINAL DOCUMENTS
Recommended paper
Plain Paper:
Xerox 4200DP 20 lb
Hammermill Laser Paper 24 lb
Transparency:
3M CG 3300
Labels:
Avery laser label # 5160
■ Before you buy a large amount of paper, please test some to
make sure that the paper is suitable.
■ Use paper that is made for plain-paper copying.
■ Use paper that is 20 to 24 lb (75 to 90 g/m2).
■ Use neutral paper. Do not use acidic or alkaline paper.
■ Use long-grain paper.
■ Use paper with a moisture content of approximately 5%.
Caution
Do not use ink jet paper. It may cause a paper jam and damage your
MFC.
The output quality depends on the paper type and paper brand.
Visit us at http://solutions.brother.com and check the latest
recommendations for paper that can be used with the
MFC-8220.
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 2
Choosing acceptable paper
We recommend that you test paper (especially special sizes and
types of paper) on the MFC before purchasing large quantities.
■ Avoid feeding label sheets that are partly used or your MFC will
be damaged.
■ Avoid using coated paper, such as vinyl coated paper.
■ Avoid using preprinted or highly textured paper, or paper with an
embossed letterhead.
For optimum printing, use a recommended type of paper, especially
for plain paper and transparencies. For more information on paper
specifications, call your nearest authorized sales representative or
the place where you purchased your MFC.
■ Use label or transparencies that are designed for use in laser
printers.
■ For the best print quality, we recommend using long-grained
paper.
■ If you are using special paper and the paper has problems
feeding from the paper tray, try again using the manual feed tray.
■ You can use recycled paper in this MFC.
2 - 3 LOADING PAPER AND ORIGINAL DOCUMENTS
How to load paper
To load paper or other media in the paper tray
1
Pull the paper tray completely out of the MFC.
2
While pressing the paper guide release lever, slide the adjusters
to fit the paper size.
Check that the guides are firmly in the slots.
For Legal size paper, press the universal guide release button
and pull out the back of the paper tray.
Universal Guide Release
Button
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 4
3
4
Fan the stack of paper well to avoid paper jams and misfeeds.
Put paper in the paper tray.
Check that the paper is flat in the tray, below the maximum
paper mark, and that the paper guide is flush against the paper
stack.
Up to here.
5
Put the paper tray firmly back in the MFC and unfold the support
flap before you use the MFC.
Support Flap with
Extension
When you put paper in the paper tray, please remember the
following:
■ The side to be printed on must be face down.
■ Put the leading edge (top of the paper) in first and push it
gently into the tray.
■ To copy or receive faxes on Legal size paper, unfold the
support flap extension.
2 - 5 LOADING PAPER AND ORIGINAL DOCUMENTS
To load paper or other media in the manual feed tray
When printing envelopes and labels you should only use the
manual feed tray.
1
Open the manual feed tray. Slide the paper guides to fit the
paper size.
2
Using both hands put paper in the manual feed tray until the
front edge of the paper touches the paper feed roller. Hold the
paper in this position until the MFC automatically feeds the
paper in for a short distance, and then let go off the paper.
When you put paper in the manual feed tray, please remember
the following:
■ The side to be printed on must be face up.
■ Put the leading edge (top of the paper) in first and push it
gently into the tray.
■ Make sure that the paper is straight and in the proper
position on the manual feed tray. If it is not, the paper may
not be fed properly, resulting in a skewed printout or a paper
jam.
■ Do not put more than one sheet of paper or envelope in the
manual feed tray at any one time, or it may cause a jam.
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 6
Using the automatic document feeder (ADF)
You can send faxes, copy and scan from the ADF (automatic
document feeder).
■ Make sure original documents written with ink are completely dry.
■ The original documents to be faxed must be from 5.8 to 8.5
inches wide and 3.9 to 14 inches long.
■ Make sure you place the original documents face down, top
edge first.
■ Adjust the paper guides to fit the width of your original
documents.
2 - 7 LOADING PAPER AND ORIGINAL DOCUMENTS
■ The ADF can hold up to 30 pages and feeds each sheet
individually. Use standard (20 lb or 75 g/m2) paper.
■ Always fan the original documents before putting them in the
ADF, and then stagger the pages in the ADF as shown:
30˚
DO NOT use paper that is curled, wrinkled, folded, ripped,
stapled, paper clipped, pasted or taped. DO NOT use
cardboard, newspaper or fabric.
DO NOT pull on the original document while it is in progress.
LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 8
3
On-screen programming
User-friendly programming
Your MFC is designed to be easy to use with LCD on-screen
programming using the navigation keys. User-friendly programming
helps you take full advantage of all the menu selections your MFC
has to offer.
Since your programming is done on the LCD, we have created
step-by-step on-screen instructions to help you program your MFC.
All you need to do is follow the instructions as they guide you through
the menu selections and programming options.
Menu table
You can probably program your MFC without the User’s Guide. But
to help you understand the menu selections and options that are
found in the MFC programs, use the Menu table on page 3-4.
You can program your MFC by pressing Menu followed by the
menu numbers.
For example to set Fax Resolution to Fine:
or
to select Fine.
Press Menu, 2, 2, 2 and
Press Set.
Memory Storage
If there is a power failure, you will not lose your menu settings
because they are stored permanently. Temporary settings (such as
Overseas Mode, and so on) will be lost. You may also have to reset
the date and time.
3 - 1 ON-SCREEN PROGRAMMING
Navigation keys
* Access the menu
* Go to the next menu level
* Accept an option
* Exit the menu by pressing
repeatedly
* Go back to the previous
menu level
* Scroll through the current
menu level
* Go back to the previous
menu level
* Go forward to the next
menu level
* Exit the menu
You can access the menu mode by pressing Menu.
When you enter the menu, the LCD scrolls.
Press 1 for General Setup menu
Select ▲▼ & Set
1.General Setup
—OR—
Press 2 for Fax menu
Select ▲▼ & Set
2.Fax
—OR—
Press 3 for Copy menu
Select ▲▼ & Set
3.Copy
—OR—
Press 4 for Printer menu
Select ▲▼ & Set
4.Printer
—OR—
Press 5 for Print Reports menu
Select ▲▼ & Set
5.Print Reports
—OR—
Press 6 for LAN menu
Select ▲▼ & Set
6.LAN
(Only if the optional LAN board
(NC-9100h) is installed.)
—OR—
Press 0 for Initial Setup menu
Select ▲▼ & Set
0.Initial Setup
—OR—
You can scroll more quickly through each
menu level by pressing the arrow for the direction you want:
or
.
ON-SCREEN PROGRAMMING 3 - 2
Then set an option by pressing Set when that option appears on the
LCD.
The LCD will then show the next menu level.
Press
or
to scroll to your next menu selection.
Press Set.
When you finish setting an option, the LCD shows Accepted.
Use
to scroll backward if you passed your choices or want
to save keystrokes.
The current setting is always the option with “ ”.
3 - 3 ON-SCREEN PROGRAMMING
Menu.
To access the menu, press
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
to
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
1.General
Setup
1.Mode Timer
—
0 Sec
30 Secs
1 Min
2 Mins
5 Mins
Off
Sets how long the
MFC will stay in Copy
or Scan mode before
returning to Fax
mode.
4-5
—
Thin
Plain
Thick
Thicker
Transparency
Sets the type of
paper in paper
tray#1.
4-5
Thin
Plain
Thick
Thicker
Transparency
Sets the type of
paper in paper
tray#2.
4-5
A4
Letter
Legal
Executive
A5
A6
B5
B6
Sets the size of paper
in paper tray#1.
4-6
A4
Letter
Legal
Executive
A5
B5
B6
Sets the size of paper
in paper tray#2.
4-6
2.Paper Type
(Without the
optional tray #2)
1.Tray #1
(With the optional
tray #2)
2.Tray #2
(With the optional
tray #2)
3.Paper Size
—
(Without the
optional tray #2)
1.Tray #1
(With the optional
tray #2)
2.Tray #2
(With the optional
tray #2)
Page
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 4
Menu.
To access the menu, press
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
to
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
1.General
Setup
(Continued)
4.Volume
1.Ring
High
Med
Low
Off
Adjusts the ring
volume.
4-7
2.Beeper
High
Med
Low
Off
Adjusts the volume
level of the beeper.
4-7
3.Speaker
High
Med
Low
Off
Adjusts the speaker
volume.
4-8
4.Handset
High
Low
Adjusts the handset
volume.
4-8
5.Volume
Amplify
On
(Permanent/
Temporary)
Off
For the
hearing-impaired,
you can set the
volume to the
Vol Amplify:On
setting on a
permanent or
temporary basis.
4-10
5.Auto
Daylight
—
On
Off
Change for Daylight
Savings Time
automatically.
4-10
6.Ecology
1.Toner Save
On
Off
Increases the life of
the toner cartridge.
4-11
Conserves power.
4-11
Adjusts the contrast
of the LCD.
4-12
2.Sleep Time
7. LCD
Contrast
—
-
+
+
+
Page
The default settings are shown in Bold with “ ”.
3 - 5 ON-SCREEN PROGRAMMING
Menu.
To access the menu, press
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
to
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
1.General
Setup
(Continued)
8. Tray
Use:Copy
—
Tray#1 Only
Tray#2 Only
Auto
Selects the tray that
will be used for Copy
mode.
4-12
—
Tray#1 Only
Tray#2 Only
Auto
Selects the tray that
will be used for Fax
mode.
4-13
1.Ring Delay
04
03
02
01
00
Sets the number of
rings before the MFC
answers in Fax Only
or Fax/Tel mode.
5-2
2.F/T Ring
Time
70
40
30
20
Sets the
pseudo/double-ring
time in Fax/Tel
mode.
5-3
3.Easy
Receive
On
Semi
Off
Receives fax
messages without
pressing the Start
key.
5-4
4.Remote
Code
On
( 51, #51)
Off
You can answer all
calls at an extension
or external phone
and use codes to turn
the MFC on or off.
You can personalize
these codes.
5-8
(This setting only
appears if you
have the optional
tray #2)
9. Tray
Use:Fax
(This setting only
appears if you
have the optional
tray #2)
2.Fax
1.Setup
Receive
(In Fax mode
only)
Page
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 6
Menu.
To access the menu, press
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
to
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
2.Fax
(Continued)
1.Setup
Receive
(In Fax mode
only)
(Continued)
5.Auto
Reduction
(If you have the
optional tray
#2, see page
3-15.)
On
Off
Reduces the size of
incoming faxes.
5-5
Makes printouts
darker or lighter.
5-6
-
6.Print
Density
2.Setup Send
(In Fax mode
only)
+
+
+
+
+
Page
7.Polling RX
On
Off
Sets up your MFC to
poll another fax
machine.
5-9
1.Contrast
Auto
Light
Dark
Changes the
lightness or darkness
of faxes you send.
6-5
2.Fax
Resolution
Standard
Fine
S.Fine
Photo
Sets the default
resolution for
outgoing faxes.
6-6
3.Delayed
Fax
—
Set the time of day in
24 hour format that
the delayed faxes will
be sent.
6-16
4.Batch TX
On
Off
Combines delayed
faxes to the same fax
number at the same
time of day into one
transmission.
6-16
The default settings are shown in Bold with “ ”.
3 - 7 ON-SCREEN PROGRAMMING
Menu.
To access the menu, press
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
to
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
2.Fax
(Continued)
2.Setup Send
(Continued)
(In Fax mode
only)
5.Real Time
TX
Off
On
Next Fax Only
You can send a fax
without using the
memory.
6-8
6.Polled TX
On
Off
Sets up the original
document on your
MFC to be retrieved
by another fax
machine.
6-17
7.Coverpg
Setup
Next Fax Only
On
Off
Print Sample
Automatically sends
a Cover Page you
have programmed.
6-10
8.Coverpage
Msg
—
You can set up your
own comments for
fax Cover Page.
6-11
9.Overseas
Mode
On
Off
Adjusts for overseas
transmissions, which
can sometimes
cause problems.
6-15
Stores One-Touch
Dial numbers, so you
can dial by pressing
one key (and Start).
7-1
3.Set Auto
Dial
1.One-Touch
Dial
Page
2.Speed-Dial
—
Stores Speed-Dial
numbers, so you can
dial by pressing only
a few keys (and
Start).
7-3
3.Setup
Groups
—
Sets up a Group
number for
Broadcasting.
7-5
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 8
Menu.
To access the menu, press
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
to
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
2.Fax
(Continued)
4.Setup
Reports
1.Transmission
On
On+Image
Off
Off+Image
Initial setup for
Transmission
Verification Report
and Fax Activity
Report.
2.Act.
Interval
Every 7 Days
Every 2 Days
Every 24 Hours
Every 12 Hours
Every 6 Hours
Every 50 Faxes
Off
1.Fwd/Page/Store
Off
Fax Forward
Paging
Fax Storage
Sets the MFC to
forward fax
messages, to call
your pager, or to
store incoming faxes
in the memory so you
can retrieve them
while you are away
from your MFC.
8-1
2.Remote
Access
---
You must set your
own code for Remote
Retrieval.
8-4
3.Print Fax
—
Prints incoming faxes
stored in the
memory.
5-5
—
—
Checks which jobs
are in the memory or
cancels a delayed
fax or polling job.
6-9
5.Remote Fax
Opt
6.Remaining
Jobs
Page
9-2
The default settings are shown in Bold with “ ”.
3 - 9 ON-SCREEN PROGRAMMING
9-1
Menu.
To access the menu, press
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
to
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
2.Fax
(Continued)
0.Miscellaneous
1.Mem
Security
—
Prohibits most
settings except
receiving faxes into
memory.
6-18
2.Compatibility
High
Normal
Basic
Adjusts the
transmissions that
are having problems.
12-18
3.Drum Life
—
You can check the
percentage of drum
life that remains
available.
12-33
4.Page
Counter
Total
Copy
Print
List/Fax
Let you check the
number of total
pages the MFC has
printed so far.
12-33
5.Distinctive
Off
Set (On)
Uses the Telephone
Company’s
Distinctive Ring
subscriber service to
register the ring
pattern with the MFC.
5-12
6.Caller ID
Display #
Print Report
View or print a list of
the last 30 Caller IDs
stored in the
memory.
5-14
Text
Photo
Auto
Selects the Copy
resolution for your
type of original
document.
10-13
Adjusts the contrast
for copies.
10-13
3.Copy
1.Quality
2.Contrast
—
-
+
+
+
+
+
Page
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 10
Menu.
To access the menu, press
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
to
exit
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
4.Printer
1.Emulation
—
Auto
HP LaserJet
BR-Script 3
Selects the
Emulation mode.
1-12*1
2.Print
Options
1.Internal
Font
—
1-13*1
2.Configuration
—
Prints a list of the
MFC’s internal fonts
or current printer
settings.
3.Reset
Printer
—
—
Returns the MFC to
the default settings.
1-13*1
1.Help List
—
—
—
—
You can print these
lists and reports.
9-3
2.Auto Dial
3.Fax
Activity
—
—
5.Print
Reports
0.Initial
Setup
1-13*1
4.Transmission
—
—
5.User
Settings
—
—
1.Receive
Mode
—
Fax Only
Fax/Tel
External TAD
Manual
You can choose the
receive mode that
best suits your
needs.
5-1
5-2
2.Date/Time
—
—
Puts the date and
time on the LCD and
in headings of faxes
you send.
4-1
3.Station ID
—
Fax
Tel
Name
Program your name
and fax number to
appear on each page
you fax.
4-2
4-3
4.Tone/Pulse
(Canada Only)
—
Tone
Pulse
Selects the dialing
mode.
4-4
0.Local
Language
(Canada Only)
—
English
French
Allows you to change
the LCD Language
for your country.
See
Quick
Setup
Guide
■ The default settings are shown in Bold with “ ”.
■ *1 See the Software User’s Guide on the CD-ROM.
3 - 11 ON-SCREEN PROGRAMMING
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
to
exit
If you installed optional LAN board (NC-9100h), the LCD shows
the following LAN menu.
Main Menu
Submenu
Menu
Selections
Options
Descriptions
6.LAN
(option)
1.Setup
TCP/IP
1.BOOT
Method
Auto
Static
RARP
BOOTP
DHCP
You can choose the
BOOT method that
best suits your
needs.
2.IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
3.Subnet
Mask
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5.Host Name
BRN_XXXXXX
Enter the Host name.
6.WINS
Config
Auto
Static
You can choose the
WINS configuration
mode.
7.WINS
Server
Primary
Secondary
Specifies the IP
address of the
primary or secondary
server.
8.DNS Server
Primary
Secondary
Specifies the IP
address of the
primary or secondary
server.
9.APIPA
On
Off
Automatically
allocates the IP
address from the
link-local address
range.
Page
See
Network
User’s
Guide
on the
CD-ROM.
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 12
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
Main Menu
Submenu
Menu
Selections
Options
Descriptions
6.LAN
(option)
(Continued)
2.Setup
Internet
1.Mail
Address
(60 characters)
Enter the mail
address.
2.SMTP
Server
[000-255].
[000-255].
[000-255].
[000-255]
Enter the SMTP
server address.
3.POP3
Server
[000-255].
[000-255].
[000-255].
[000-255]
Enter the POP3
server address.
4.Mailbox
Name
(up to 20
characters)
Enter the mail box
name.
5.Mailbox
Pwd
Password:******
Enter the password
to login to the POP3
server.
1.Auto
Polling
On
Off
Automatically checks
the POP3 server for
new messages.
2.Poll
Frequency
10Min
(00-60)
Sets the interval for
checking for new
messages on the
POP3 server.
3.Header
All
Subject+From+To
None
Selects the contents
of the mail header to
be printed.
4.Del Error
Mail
On
Off
Deletes error mails
automatically.
5.Notification
On
MDN
Off
Sends notification
messages.
3.Setup Mail
RX
to
exit
Page
See
Network
User’s
Guide
on the
CD-ROM.
The default settings are shown in Bold with “ ”.
3 - 13 ON-SCREEN PROGRAMMING
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
Main Menu
Submenu
Menu
Selections
Options
Descriptions
6.LAN
(option)
(Continued)
4.Setup Mail
TX
1.Sender
Subject
—
Displays the subject
that is attached to the
Internet Fax data.
2.Size Limit
On
Off
Limits the size of
E-mail original
documents.
3.Notification
On
Off
Sends notification
messages.
1.Rly
Broadcast
On
Off
Relays original
documents to
another fax machine.
2.Relay
Domain
RelayXX:
Registers the
Domain name.
3.Relay
Report
On
Off
Prints the Relay
Broadcast Report.
1.Netware
On
Off
Select On to use the
MFC on a Netware
network.
2.Net Frame
Auto
8023
ENET
8022
SNAP
Lets you specify the
frame type.
3.AppleTalk
On
Off
Select On to use the
MFC on a Macintosh
network.
4.DLC/LLC
On
Off
Select On to use the
MFC on a DLC/LLC
network.
5.Net BIOS/IP
On
Off
Select On to use the
MFC on a Net
BIOS/IP network.
5.Setup
Relay
6.Setup
Misc.
to
exit
Page
See
Network
User’s
Guide
on the
CD-ROM.
The default settings are shown in Bold with “ ”.
ON-SCREEN PROGRAMMING 3 - 14
Press the Menu numbers.
(ex. Press 1, 1 for Mode Timer)
—OR—
Select & Set
Select & Set
to accept
Main Menu
Submenu
Menu
Selections
Options
Descriptions
6.LAN
(option)
(Continued)
6.Setup
Misc.
(Continued)
6.Ethernet
Auto
100B-FD
100B-HD
10B-FD
10B-HD
Selects Ethernet link
mode.
7.Time Zone
GMT-05:00
Sets the time zone
for your country.
-
PDF
TIFF
Scans the original
into your E-mail
application as a file
attachment.
7.Scan to
E-mail
to
exit
Page
See
Network
User’s
Guide
on the
CD-ROM.
With the optional paper tray #2
Main Menu
Submenu
Menu
Selections
Options 1
Options 2
Descriptions
2.Fax
1.Setup
Receive
(In Fax mode
only)
5.Auto
Reduction
Tray #1
Tray #2
On
Off
Reduces the size of
incoming faxes.
Page
The default settings are shown in Bold with “ ”.
3 - 15 ON-SCREEN PROGRAMMING
5-5
4
Getting started
Initial Setup
Setting the Date and Time
Your MFC displays the date and time and if you set up the Station ID
it prints on every fax you send. If there is a power failure, you may
have to reset the date and time. All other settings will not be affected.
1 Press Menu, 0, 2.
Initial Setup
2 Enter the last two digits of the year. 2.Date/Time
Press Set.
3 Enter two digits for the month.
Press Set.
(For example, enter 09 for September, or 10 for October.)
4 Enter two digits for the day.
Press Set.
(For example, enter 06 for 6th.)
5 Enter the time in 24-Hour format.
Press Set.
(For example, enter 15:25 for 3:25 P.M.)
6 Press Stop/Exit.
The LCD now shows the date and time whenever the MFC is in
Standby mode.
GETTING STARTED 4 - 1
Setting the Station ID
You should store your name or company name and fax number so
they are printed on all fax pages that you send.
1 Press Menu, 0, 3.
Initial Setup
3.Station ID
2 Enter your fax number (up to 20
digits).
Press Set.
3 Enter your telephone number (up to 20 digits).
Press Set.
(If your telephone number and fax number are the same, enter
the same number again).
■ The telephone number you enter is only used for Cover
Page features. (See Composing the electronic Cover Page
on page 6-10.)
■ You cannot enter a hyphen.
4
5
Use the dial pad to enter your name (up to 20 characters).
Press Set.
(See Entering text on page 4-3.)
Press Stop/Exit.
The LCD will show the date and time.
If the Station ID has already been programmed, the LCD will ask
you to press 1 to make a change or 2 to exit without changing.
4 - 2 GETTING STARTED
Entering text
When you are setting certain menu selections, such as the Station
ID, you may need to type text into the MFC. Most number keys have
do
three or four letters printed above them. The keys for 0, # and
not have printed letters because they are used for special
characters.
By pressing the appropriate number key repeatedly, you can access
the character you want.
Press Key
one time
two times
three times
four times
2
A
B
C
2
3
D
E
F
3
4
G
H
I
4
5
J
K
L
5
6
M
N
O
6
7
P
Q
R
S
8
T
U
V
8
9
W
X
Y
Z
Inserting spaces
To enter a space in a fax number, press
once between
numbers. To enter a space in a name, press twice between
characters.
Making corrections
If you entered a letter incorrectly and want to change it, press
to
move the cursor under the incorrect character. Then press
Clear/Back. The letter above the cursor will be deleted. Re-enter
the correct character.
Repeating letters
If you need to enter a character that is on the same key as the
previous character, press
to move the cursor to the right before
you press the key again.
GETTING STARTED 4 - 3
Special characters and symbols
Press , # or 0, and then press
or
to move the cursor under
the special character or symbol you want. Then press Set to select it.
Press
for
(space) ! " # $ % & ’ ( )
Press #
for
:;<=>?@[]^_
Press 0
for
ÉÀÈÊÎÇËÖ0
+,-./
NOTICE (USA only)
The Telephone Consumer Protection Act of 1991 makes it unlawful
for any person to use a computer or electronic device to send any
message via a telephone fax machine unless such messages
clearly contain, in a margin at the top or bottom of each transmitted
page, or on the first page of the transmission, the date and time it
is sent and an identification of the business or other entity or other
individual sending the message and the telephone number of the
sending machines or such business, other entity or individual.
In order to program this information into your MFC, complete the
steps described on page 4-2.
Setting Tone and Pulse dialing mode
(Canada only)
1
2
3
Press Menu, 0, 4.
Press
or
to select Pulse
(or Tone).
Press Set.
Press Stop/Exit.
4 - 4 GETTING STARTED
Initial Setup
4.Tone/Pulse
General Setup
Setting the Mode Timer
The MFC has three temporary mode keys on the control panel: Fax,
Copy and Scan. You can change the number of seconds or minutes
the MFC takes after the last Copy or Scan operation before it returns
to Fax mode. If you select Off, the MFC stays in the mode you used
last.
1
2
3
4
Press Menu, 1, 1.
Press
or
to select
0 Sec, 30 Secs, 1 Min, 2 Mins,
5 Mins or Off.
Press Set.
Press Stop/Exit.
General Setup
1.Mode Timer
Setting the Paper Type
To get the best print quality, set the MFC for the type of paper you
are using.
1 Press Menu, 1, 2.
General Setup
2.Paper Type
—OR—
If you have the optional paper tray,
Paper Type
press Menu, 1, 2, 1 to set the
1.Tray #1
paper type for Tray #1 or Menu,
1, 2, 2 to set the paper type for Tray #2.
2 Press
or
to select Thin, Plain, Thick, Thicker
or Transparency.
3 Press Set.
4 Press Stop/Exit.
You can select Transparency only when A4, Letter or
Legal is selected in Menu, 1, 3 for Tray #1 and Tray #2.
GETTING STARTED 4 - 5
Setting the Paper Size
You can use eight sizes of paper for printing copies: A4, letter, legal,
executive, A5, A6, B5 and B6 and three sizes of paper for printing
faxes: A4, letter and legal. When you change the size of paper in the
MFC, you will need to change the setting for Paper Size at the same
time so your MFC can fit an incoming fax or reduced copy on the
page.
1 Press Menu, 1, 3.
General Setup
3.Paper Size
—OR—
If you have the optional paper tray,
Paper Size
1.Tray #1
press Menu, 1, 3, 1 to set the paper
size for Tray #1 or Menu, 1, 3, 2
to set the paper size for Tray #2.
2 Press
or
to select A4, Letter, Legal, Executive,
A5, A6, B5 or B6.
Press Set.
3 Press Stop/Exit.
■ If you are using the optional paper tray, paper size A6 is not
available.
■ If you select Transparency in Menu, 1, 2, you can only
select A4, Letter or Legal.
4 - 6 GETTING STARTED
Setting the Ring Volume
You can turn the ring Off or you can select the ring volume level.
1
2
Press Menu, 1, 4, 1.
Volume
1.Ring
Press
or
to select
(Low, Med, High or Off).
Press Set.
3 Press Stop/Exit.
—OR—
You can adjust the ring volume when your MFC is idle (not being
used). In Fax
mode, press or to adjust the volume level.
Every time you press these keys, the MFC will ring so you can hear
the active setting as the LCD shows it. The volume changes with
each key press. The new setting will stay until you change it again.
Setting the Beeper Volume
You can change the beeper volume. The default setting is Med.
When the beeper is on, the MFC beeps every time you press a key
or make a mistake and after a fax is sent or received.
1 Press Menu, 1, 4, 2.
Volume
2.Beeper
2 Press
or
to select your
option (Low, Med, High or Off).
Press Set.
3 Press Stop/Exit.
GETTING STARTED 4 - 7
Setting the Speaker Volume
You can adjust the MFC’s one-way speaker volume.
1 Press Menu, 1, 4, 3.
Volume
3.Speaker
2 Press
or
to select
(Low, Med, High or Off).
Press Set.
3 Press Stop/Exit.
—OR—
In Fax
mode, you can adjust the speaker volume by pressing
Hook/Hold, and then selecting a speaker volume level.
Press or
to adjust the volume level. The LCD shows the setting
you are choosing. Each key press changes the volume to the next
setting. The new setting will remain until you change it again.
Setting the Handset Volume
1
2
3
Press Menu 1, 4, 4.
Volume
4.Handset
Press
to select High or Low,
and then press Set.
Press Stop/Exit.
—OR—
You can adjust the handset volume any time you are talking on
the telephone. There are two handset volume levels, Low and
High. The default setting is Low.
Press
or
to adjust the volume level. The LCD shows the
setting you are choosing. The new setting will remain until you
change it again.
4 - 8 GETTING STARTED
Choosing the Handset Volume
(For Volume Amplify)
Before you begin to use the MFC, you must decide if you need to set
the handset volume to Volume Amplify:On for a user who is
hearing-impaired. The AMPLIFY volume level complies with FCC
standards.
Volume Amplify:Off
This default setting is appropriate if none of the users are
hearing-impaired. During a conversation, users can press Volume
or
on the control panel to adjust the volume to Low or High.
When the handset is replaced, the handset volume will remain until
you change it again.
Volume Amplify:On—Temporary
This setting is appropriate if some of the users are hearing-impaired.
During a conversation, users can press Volume
or
on the
control panel to adjust the volume to Low, High or Amplify. When
the handset is replaced, the handset volume returns to the default
setting of Low.
Volume Amplify:On—Permanent
Choose Volume Amplify:On—Permanent if all of the users
are hearing-impaired. During a conversation, users can press
Volume
or
on the control panel to adjust the volume to Low,
High or Amplify. When the handset is replaced, the handset
volume returns to the default setting of Amplify.
When you press Volume
or
on the control panel to adjust
the volume, the LCD shows the setting you are choosing. Each
key press changes the volume to the next setting.
WARNING
It is important that you do NOT choose Permanent unless ALL
the users are hearing-impaired. Otherwise, the default setting of
Amplify may damage the hearing of some users.
GETTING STARTED 4 - 9
Setting Volume Amplify
Please carefully read Choosing the Handset Volume on page 4-9
before you do the following steps:
1 Press Menu, 1, 4, 5.
Volume
5.Volume Amplify
2 If none of the users are
hearing-impaired, press
or
to select Off, and then press Set and go to Step 4.
—OR—
If some or all of the users are hearing-impaired, select On, and
then press Set.
3 If all the users are hearing-impaired, press
or
to select
Permanent, and then press Set.
—OR—
If only some of the users are hearing-impaired, select
Temporary, and then press Set.
4 Press Stop/Exit.
Turning on Automatic Daylight Savings Time
You can set the MFC to change automatically for Daylight Savings
Time. It will reset itself forward one hour in the Spring and backward
one hour in the Fall. Make sure you have set the correct day and time
in the Date/Time setting.
1 Press Menu, 1, 5.
General Setup
5.Auto Daylight
2 Press
or
to select On (or
Off).
Press Set.
3 Press Stop/Exit.
4 - 10 GETTING STARTED
Toner Save
You can conserve toner using this feature. When you set Toner Save
to On, print appears somewhat lighter. The default setting is Off.
1 Press Menu, 1, 6, 1.
Ecology
1.Toner Save
2 Press
or
to select On (or
Off).
3 Press Set.
4 Press Stop/Exit.
Sleep Time
Setting the Sleep Time reduces power consumption by turning off
the fuser inside the MFC, while it is idle. You can choose how long
the MFC is idle (from 00 to 99 minutes) before it goes into sleep
mode. The timer is automatically reset when the MFC receives a Fax
or PC data, or makes a copy. The default setting is 05 minutes. While
the MFC is in sleep mode, you will see Sleep on the LCD. If you try
to print or copy in sleep mode, there will be a short delay while the
fuser warms up to working temperature.
1 Press Menu, 1, 6, 2.
2 Use the dial pad to enter the length of time the MFC is idle
before it goes into sleep mode (00 to 99).
3 Press Set.
4 Press Stop/Exit.
■ If you want to turn sleep mode off, press Secure and
Job Cancel simultaneously and
or
to select Off
in Step 2.
■ If the MFC is in Sleep Mode when you change the Sleep
Time, the new setting will take effect the next time the MFC
copies, prints or is restarted.
GETTING STARTED 4 - 11
Setting the LCD Contrast
You can change the contrast to help the LCD look lighter or darker.
1 Press Menu, 1, 7.
General Setup
7.LCD Contrast
2 Press
to increase the contrast.
3
—OR—
Press
to decrease the contrast.
Press Set.
Press Stop/Exit.
Setting the Tray Use for Copy mode
If your MFC does not have the optional tray #2, you can skip this
setting. The default setting of Auto allows *1your MFC to choose the
paper from the optional Tray #2 when paper is out in Tray #1 or
*2when the size of the original document will fit best on the paper in
Tray #2.
1 Press Menu, 1, 8.
2 Press
or
to select Tray#1
General Setup
8.Tray Use:Copy
Only, Tray#2 Only or Auto.
3
4
Press Set.
Press Stop/Exit.
■ *1 Copies will automatically be printed from Tray #2 only if
the Paper Size setting for Tray #2 is the same as Tray #1.
■ *2 Copies will automatically be printed from Tray #2 if the
Paper Size setting for Tray #2 is different than Tray #1 and
this paper size is more suitable for the scanned original
document.
4 - 12 GETTING STARTED
Setting the Tray Use for Fax mode
If your MFC does not have the optional tray #2, you can skip this
setting. The default setting of Auto allows your MFC to choose the
paper from the optional Tray #2 if Tray #1 is out of paper or if
incoming faxes will fit best on the paper in Tray #2.
1 Press Menu, 1, 9.
General Setup
9.Tray Use:Fax
2 Press
or
to select Tray#1
Only, Tray#2 Only or Auto.
3 Press Set.
4 Press Stop/Exit.
If Auto Reduction is turned on, incoming faxes will be printed
from the tray that is set for Auto Reduction. (See Printing a
reduced incoming fax (Auto Reduction) on page 5-5.)
GETTING STARTED 4 - 13
5
Setup Receive
Basic receiving operations
Choosing the Receive Mode
There are four different Receive Modes for your MFC. You can
choose the mode that best suits your needs.
LCD
How it works
When to use it
Fax Only
(automatic receive)
The MFC automatically
answers every call as a
fax.
For dedicated fax lines.
Fax/Tel
(fax and telephone)
The MFC controls the
line and automatically
answers every call. If the
call is a fax it will receive
the fax. If the call is not a
fax it will ring
(pseudo/double ring) for
you to pick up the call.
Use this mode if you expect to receive lots of fax
messages and few telephone calls. You can not
have an answering machine on the same line, even
if it is on a separate wall jack on the same line. You
can not use the telephone company’s Voice Mail in
this mode.
External TAD
(with an external
answering device)
The external answering
device (TAD)
automatically answers
every call.
Voice messages are
stored on the external
TAD. Fax messages are
printed.
Use this mode if you have an external answering
machine on your phone line.
The TAD setting works only with an external
answering machine. Ring Delay and F/T Ring Time
do not work in this setting.
Manual
(manual receive)
You control the phone
line and must answer
every call yourself.
Use this mode if you don’t receive many fax
messages, with Distinctive Ring, or if are using a
computer on the same line.
If you answer and hear fax tones, wait until the
MFC takes over the call, then hang up. (See Easy
Receive on page 5-4.)
(with Distinctive Ring)
5 - 1 SETUP RECEIVE
To select or change your Receive Mode
1 Press Menu, 0, 1.
Initial Setup
2
3
Press
or
to select Fax
Only, Fax/Tel, External TAD or
Manual.
Press Set.
Press Stop/Exit.
1.Receive Mode
Current Receive Mode
12/10 11:53 Fax
Res:Standard
Fax: Fax Only
F/T: Fax/Tel
TAD: External TAD
Mnl: Manual
Setting the Ring Delay
The Ring Delay sets the number of times the MFC rings before it
answers in Fax Only or Fax/Tel mode. If you have extension
phones on the same line as the MFC or subscribe to the telephone
company’s Distinctive Ring service, keep the Ring Delay setting of 4.
(See Easy Receive on page 5-4 and Operation from extension
telephones on page 5-7.)
1 If it is not illuminated in green, press
(Fax).
2 Press Menu, 2, 1, 1.
Setup Receive
1.Ring delay
3 Press
or
to select how
many times the line rings before the
MFC answers (00-04).
Press Set.
(If you select 00, the line will not ring at all.)
4 Press Stop/Exit.
SETUP RECEIVE 5 - 2
Setting the F/T Ring Time (Fax/Tel mode only)
If you set the Receive Mode to Fax/Tel, you will need to decide how
long the MFC will signal you with its special pseudo/double-ring
when you have a voice call. (If it’s a fax call, the MFC prints the fax.)
This pseudo/double-ring happens after the initial ringing from the
phone company. Only the MFC rings and no other phones on the
same line will ring with the special pseudo/double-ring. However, you
can still answer the call on any extension phone on the same line as
the MFC. (See Operation from extension telephones on page 5-7.)
1
2
3
4
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 2.
Setup Receive
2.F/T Ring Time
Press
or
to select how
long the MFC will ring to alert you
that you have a voice call (for 20, 30, 40 or 70 seconds).
Press Set.
Press Stop/Exit.
Even if the caller hangs up during the pseudo/double-ringing,
the MFC will continue to ring for the set time.
5 - 3 SETUP RECEIVE
Easy Receive
When you use this feature, you do not have to press Start or the Fax
Receive Code 5 1 when you answer a fax call and hear calling
beeps. Just hold the handset and wait a few seconds. When you see
Receiving on the LCD or when you hear “chirps” through the
handset of an extension phone connected to another wall jack, just
replace the handset. Your MFC does the rest. Selecting On allows
the MFC to receive fax calls automatically, even if you lift the handset
of an extension or external phone. Selecting Semi lets the MFC
receive the call only if you have answered it at the MFC. Selecting
Off means you will have to activate the MFC yourself, by pressing
Start or by pressing 5 1 if you are not at your MFC.
(See Operation from extension telephones on page 5-7 and For
Fax/Tel mode only on page 5-7.)
If you have set the feature to On, but your MFC does not
automatically connect a fax call when you lift an external or
extension phone handset, press the Fax Receive code 5 1.
At the MFC, lift the handset and then press Start.
If you send faxes from a computer on the same phone line and
the MFC intercepts them, set Easy Receive to Off.
1
2
3
4
If it is not illuminated in green, press
Press Menu, 2, 1, 3.
Use
or
to select On, Semi,
or Off.
Press Set.
Press Stop/Exit.
(Fax).
Setup Receive
3.Easy Receive
SETUP RECEIVE 5 - 4
Printing a reduced incoming fax
(Auto Reduction)
If you choose On, the MFC automatically reduces each page of an
incoming fax to fit on one page of letter, legal or A4 size paper,
regardless of the paper size of the original document. The MFC
calculates the reduction ratio by using the page size of the original
document and your Paper Size setting (Menu, 1, 3).
1 If it is not illuminated in green, press
(Fax).
2 Press Menu, 2, 1, 5.
Setup Receive
5.Auto Reduction
3 If you have the optional paper tray
#2, press
or
to select
Tray #1 or Tray #2.
Press Set.
4 Use
or
to select On (or Off).
Press Set.
5 Press Stop/Exit.
If you receive faxes that are split onto two pages, turn on this
setting. But if the original document is too long, the MFC may
print it on two pages.
Printing a fax from the memory
If you have selected Paging or Fax Storage (Menu, 2, 5, 1), you can
still print a fax from the memory when you are at your MFC. (See
Setting Fax Storage on page 8-3.)
1 Press Menu, 2, 5, 3.
Remote Fax Opt
4.Print Fax
3.Print
2 Press Start.
3 After printing has finished,
press Stop/Exit.
5 - 5 SETUP RECEIVE
Setting the Print Density
You can adjust print density, making your printed pages darker or
lighter.
1 If it is not illuminated in green, press
(Fax).
2 Press Menu, 2, 1, 6.
Setup Receive
6.Print Density
3 Press
to make the print darker.
—OR—
Press
to make the print lighter.
Press Set.
4 Press Stop/Exit.
SETUP RECEIVE 5 - 6
Advanced receiving operations
Operation from extension telephones
If you answer a fax call on an extension telephone, or an external
telephone in the EXT. jack, you can make your MFC take the call by
using the Fax Receive Code. When you press the Fax Receive Code
51, the MFC starts to receive a fax.
(See Easy Receive on page 5-4.)
If the MFC answers a voice call and pseudo/double-rings for you to
take over, use the Telephone Answer Code #51 to take the call at an
extension phone. (See Setting the F/T Ring Time (Fax/Tel mode
only) on page 5-3.)
If you answer a call and no one is on the line, you should assume that
you’re receiving a manual fax.
■ At an extension phone (on a separate telephone wall jack),
press 51, wait for fax-receiving tones (chirps), and then
hang up.
■ At an external phone (connected to the MFC’s EXT jack), press
51 and wait for the phone to be disconnected before you hang
up (the LCD shows Receiving).
Your caller will have to press Start to send the fax.
For Fax/Tel mode only
When the MFC is in Fax/Tel mode, it will use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick up a voice call.
If you’re at the MFC, you can lift the handset to answer.
If you’re at an extension phone, you will need to lift the handset
during the F/T Ring Time and then press #51 between the double
rings. If no one is on the line, or if someone wants to send you a fax,
send the call back to the MFC by pressing 51.
5 - 7 SETUP RECEIVE
Changing the remote codes
Remote Codes might not work with some telephone systems. The
preset Fax Receive Code is 51. The preset Telephone Answer
Code is # 51.
If you are always disconnected when accessing your external
TAD remotely, try changing the Fax Receive Code and
Telephone Answer Code to another three-digit code (such as
### and 999).
1
2
3
4
5
6
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 1, 4.
Setup Receive
4.Remote Code
Press
or
to select On (or
Off).
Press Set.
Enter the new Fax Receive Code.
Press Set.
Enter the new Telephone Answer Code.
Press Set.
Press Stop/Exit.
SETUP RECEIVE 5 - 8
Polling
Polling is the process of retrieving faxes from another fax machine.
You can use your MFC to ‘poll’ other machines, or you can have
someone poll your MFC.
Everyone who is involved in Polling needs to set up their fax
machines for Polling. When someone polls your MFC to receive a
fax, they pay for the call. If you poll someone’s fax machine to receive
a fax, you pay for the call.
Some fax machines do not respond to the Polling feature.
Setting up Polling Receive
Polling Receive is when you call another fax machine to receive a fax
from it.
1 If it is not illuminated in green, press
(Fax).
2 Press Menu, 2, 1, 7.
Setup Receive
7.Polling RX
3 Press
or
to select On (or
4
5
Off).
Press Set.
Enter the fax number you are polling.
Press Start.
The LCD shows Dialing.
Setting up Sequential Polling Receive
Your MFC can ask for faxes from several fax units in a single
operation (Sequential Polling Receive). Afterwards, a Sequential
Polling Report will be printed.
1 If it is not illuminated in green, press
(Fax).
2 Press Menu, 2, 1, 7.
Setup Receive
7.Polling RX
3 Press
or
to select On (or
Off).
Press Set.
4 Enter the fax machines you want to poll using One-Touch,
Speed-Dial, a Group or the dial pad. You must press Set
between each fax number.
5 Press Start. Your MFC will poll each number or Group number
in turn to receive a fax.
5 - 9 SETUP RECEIVE
Telephone services
Your MFC supports the Distinctive Ring telephone service that some
telephone companies offer.
If you have Call Waiting Caller ID, Voice Mail, RingMaster, an
answering service, an alarm system or other custom features on
your telephone line, it may affect the way your MFC works. (See
Custom features on page 1-9 and If you are having difficulty with
your MFC on page 12-11.)
If you have Voice Mail on your phone line, please read the
following carefully.
Distinctive Ring
Brother uses the term ‘Distinctive Ring’ but different telephone
companies have other names for this service such as SmartRing,
RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.
What does your telephone company’s ‘Distinctive Ring’
do?
Your telephone company’s Distinctive Ring service allows you to
have more than one number on the same phone line. If you need
more than one phone number, it is cheaper than paying for an
extra line. Each phone number has its own distinctive ring pattern,
so you will know which phone number is ringing. This is one way you
can have a separate phone number for your MFC.
Please call your telephone company for availability and rates.
What does Brother’s ‘Distinctive Ring’ do?
The Brother MFC has a Distinctive Ring feature that allows you to
use your MFC to take full advantage of the telephone company’s
Distinctive Ring service. The new phone number on your line can just
receive faxes.
You must pay for your telephone company’s Distinctive Ring
service before you program the MFC to work with it.
SETUP RECEIVE 5 - 10
Do you have Voice Mail?
If you have Voice Mail on the phone line that you will install your new
MFC on, there is a strong possibility that Voice Mail and the MFC will
conflict with each other while receiving incoming calls. However, the
Distinctive Ring feature allows you to use more than one
number on your line, so both Voice Mail and the MFC can work
together without any problems. If each one has a separate phone
number, neither will interfere with the other’s operations.
If you decide to get the Distinctive Ring service from the telephone
company, you will need to follow the directions below to ‘register’ the
new Distinctive Ring pattern they give you. This is so your MFC can
recognize its incoming calls.
You can change or cancel the Distinctive Ring pattern at any
time. You can switch it off temporarily, and turn it back on later.
When you get a new fax number, make sure you reset this
feature.
Before you choose the ring pattern to register
You can only register one Distinctive Ring pattern with the MFC.
Some ring patterns cannot be registered. The ring patterns below are
supported by your Brother MFC. Register the one your telephone
company gives you.
Ring
Pattern
Rings
1
long-long
2
short-long-short
3
short-short-long
4
very long (normal pattern)
If the ring pattern you received is not on this chart, please call
your telephone company and ask for one that is shown.
5 - 11 SETUP RECEIVE
■ The MFC will only answer calls to its registered number.
■ The first two rings are silent on the MFC. This is because the fax
must «listen» to the ring pattern (to compare it to the pattern that
was ‘registered’). (Other telephones on the same line will ring.)
■ If you program the MFC properly, it will recognize the registered
ring pattern of the ‘fax number’ within 2 ring patterns and then
answer with a fax tone. When the ‘voice number’ is called, the
MFC will not answer.
Registering the Distinctive Ring pattern
Very important!
After you have set the Distinctive Ring feature to ON, the receive mode
is set to Manual automatically. Unless you have a TAD or Voice Mail
set up on the Distinctive Ring number, Manual mode means you must
answer all the calls yourself. You cannot change the receive mode to
any other mode while the Distinctive Ring is set to on.
1 Press Menu, 2, 0, 5.
Miscellaneous
5.Distinctive
2 Press
or
to select Set.
3
4
Press Set.
Press
or
to select the stored ring pattern you want to
use.
Press Set.
(You will hear each pattern as you scroll through the four
patterns. Make sure you choose the pattern that the telephone
company gave you.)
Press Stop/Exit.
Distinctive Ring is now set to on.
Turning off the Distinctive Ring
1 Press Menu, 2, 0, 5.
2
3
Press
or
to select Off.
Press Set.
Press Stop/Exit.
Miscellaneous
5.Distinctive
If you turn off Distinctive Ring, the MFC will stay in Manual
receive mode. You will need to set the Receive Mode again.
(See To select or change your Receive Mode on page 5-2.)
SETUP RECEIVE 5 - 12
Caller ID
The Caller ID feature lets you use the Caller ID subscriber
service offered by many local telephone companies. This
service provides you, by means of the LCD, the name or
telephone number of your caller as the line rings.
After a few rings, the LCD shows the telephone number of your
caller (and name, if available). Once you pick up the handset, the
Caller ID information disappears from the LCD, but the call
information remains stored in the Caller ID memory.
■ You will see the first 16 characters of the number (or name).
■ Out of Area display means call originated outside your Caller
ID service area.
■ Private Call display means the caller has intentionally
blocked transmission of information.
You can print a list of Caller ID information received by your MFC.
(See Printing Caller ID List on page 5-14.)
Caller ID service varies with different carriers. Call your local
telephone company to determine the kind of service available in your
area.
5 - 13 SETUP RECEIVE
Viewing Caller ID List
Caller ID memory stores information for up to thirty calls. When the
thirty-first call comes in, information about the first call is erased. You
can scroll through Caller ID information to review those calls made to
your MFC.
1 Press Menu, 2, 0, 6.
Miscellaneous
6.Caller ID
2 Press
or
to select
Display #.
Press Set.
If the name was not received, it will not be displayed.
3 Press
or
to scroll through the Caller ID memory to
select the Caller ID you want to view, and then press Set. The
LCD shows the caller’s name or number and the date and
time of the call.
4 Press to return to the Caller ID listing.
—OR—
Press Stop/Exit.
Clearing a Caller ID stored in the memory
For effective use of the memory, we recommend that you clear the
Caller IDs stored in memory by pressing Clear/Back when the LCD
shows each caller ID number or name.
Printing Caller ID List
1
2
3
4
Press Menu, 2, 0, 6.
Miscellaneous
6.Caller ID
Press
or
to select
Print Report.
Press Set.
Press Start.
After printing has finished, press Stop/Exit.
SETUP RECEIVE 5 - 14
Call Waiting
The Call Waiting feature lets you use the Call Waiting subscriber
service offered by many local telephone companies. This feature
enables you to take a second call on your MFC, without
disconnecting the first caller.
1 To answer a Call Waiting signal while you are talking on the
phone, ask the other party if you can put them on Hold to
catch the other call.
2 Press Search/Speed Dial to switch to the second call.
3 To switch back to the first call, press Search/Speed Dial
again.
Either caller can hang up at any time. However, if you hang up
you will disconnect both callers.
5 - 15 SETUP RECEIVE
6
Setup Send
How to enter Fax mode
Before sending faxes, make sure
green. If not, press
setting is Fax.
(Fax) is illuminated in
(Fax) to enter Fax mode. The default
How to dial
There are four ways to dial.
Manual dialing
Press all of the digits of the phone or fax number.
SETUP SEND 6 - 1
One-Touch dialing
Press the One-Touch Key of the location you want to call. (See
Storing One-Touch Dial numbers on page 7-1.)
To dial One-Touch numbers 17 to 32, hold down Shift as you press
the One-Touch Key.
Speed-Dialing
Press Search/Speed Dial, #, and then the three digit Speed-Dial
number. (See Storing Speed-Dial numbers on page 7-3.)
three-digit number
Search
You can search for names you have stored in the One-Touch and
Speed-Dial memories. Press Search/Speed Dial and the
navigation keys to search. (See Storing One-Touch Dial numbers on
page 7-1 and Storing Speed-Dial numbers on page 7-3.)
To search
numerically
To search alphabetically*
* To search alphabetically, you can use dial pad to enter the first
letter of the name you are looking for.
6 - 2 SETUP SEND
How to fax
Manual transmission
Manual transmission lets you hear the dialing, ringing and
fax-receiving tones while sending a fax.
1
2
3
4
5
If it is not illuminated in green, press
(Fax). Load the
original document.
Pick up the handset and listen for a dial tone.
Enter the fax number using the dial pad, One-Touch,
Speed-Dial or Search.
(See One-Touch dialing on page 6-2 and Speed-Dialing on
page 6-2.)
When you hear the fax tone, press Start.
Replace the handset.
Automatic transmission
This is the easiest way to send a fax.
You must not pick up the handset phone or press Hook/Hold
to listen for a dial tone.
1
2
3
If it is not illuminated in green, press
(Fax). Load the
original document.
Enter the fax number using the dial pad, One-Touch,
Speed-Dial or Search.
(See One-Touch dialing on page 6-2 and Speed-Dialing on
page 6-2.)
Press Start.
SETUP SEND 6 - 3
Out of Memory message
If you get an Out of Memory message while scanning the first page
of a fax, press Stop/Exit to cancel the fax. If you get an Out of
Memory message while scanning a subsequent page, you will have
the option to press Start to send the pages scanned so far, or to
press Stop/Exit to cancel the operation.
Sending a fax at the end of a conversation
At the end of a conversation you can send a fax to the other party
before you both hang up.
1
Ask the other party to wait for fax tones (beeps) and then to
press Start before hanging up.
2
If it is not illuminated in green, press
original document.
Press Start.
Replace the handset.
3
6 - 4 SETUP SEND
(Fax). Load the
Basic sending operations
Sending faxes using multiple settings
When you send a fax you can choose any combination of these
settings: cover page, contrast, resolution, overseas mode, delayed
fax timer, polling transmission or real time transmission. After each
setting is accepted, the LCD will ask if you want to enter more
settings:
Press 1 to select more settings. The LCD
Other Settings
1.Yes 2.No
will return to the Setup Send menu.
—OR—
Press 2 if you have finished choosing settings and go to the next
step.
Contrast
If your original document is very light or very dark, you may want to
set the contrast.
Use Light to send a light original document.
Use Dark to send a dark original document.
1
2
3
4
5
6
If it is not illuminated in green, press
(Fax). Load the
original document.
Press Menu, 2, 2, 1.
Setup Send
1.Contrast
Press
or
to select Auto,
Light or Dark.
Press Set.
Press 1 if you want to choose more settings and the LCD will
return to the Setup Send menu.
—OR—
Press 2 if you have finished choosing settings for this page, and
then go to Step 5.
Enter a fax number.
Press Start.
SETUP SEND 6 - 5
Fax Resolution
When you have an original document in the ADF you can use the
Resolution key to change the setting temporarily (for this fax only).
If it is not illuminated in green, press
(Fax). Press
Resolution repeatedly until the LCD shows the setting you want.
—OR—
You can change the default setting.
1 If it is not illuminated in green, press
2 Press Menu, 2, 2, 2.
3 Press
or
to select the
resolution you want.
Press Set.
4 Press Stop/Exit.
(Fax).
Setup Send
2.Fax Resolution
Standard: Suitable for most typed original documents.
Fine:
Good for small print and transmits a little slower than
Standard resolution.
S.Fine:
Good for small print or artwork and transmits slower
than Fine resolution.
Photo:
Use when the original document has varying shades
of gray. This has the slowest transmission time.
6 - 6 SETUP SEND
Manual and automatic fax Redial
If you are sending a fax manually and the line is busy, press
Redial/Pause, and then press Start to try again. If you want to
make a second call to the last number dialed, you can save time by
pressing Redial/Pause and Start.
Redial/Pause only works if you dialed from the control panel.
If you are sending a fax automatically and the line is busy, the MFC
will automatically redial one time after five minutes.
Dual Access
You can dial a number, and begin scanning the fax into memory—
even when the MFC is receiving, sending or printing a fax from
memory. The LCD shows the new job number.
If you get an Out of Memory message while scanning the
first page of a fax, press Stop/Exit to cancel scanning. If you
get an Out of Memory message while scanning a
subsequent page, you can press Start to send the pages
scanned so far, or press Stop/Exit to cancel the operation.
1
2
3
If it is not illuminated in green, press
(Fax). Load the
original document.
Enter the fax number.
Press Start to send the fax.
The MFC starts scanning the first page and the LCD shows the
job number (#XXX) of the fax. You can repeat Steps 1 to 3 for
the next fax.
SETUP SEND 6 - 7
Real Time Transmission
When you are sending a fax, the MFC will scan the original
documents into the memory before sending. Then, as soon as the
phone line is free, the MFC will start dialing and sending.
If the memory becomes full, the MFC will send the original document
in real time (even if Real Time TX is set to Off).
Sometimes, you may want to send an important original document
immediately, without waiting for memory transmission. You can set
Real Time TX to On for all original documents or for the next fax
only.
1
2
3
4
5
6
7
If it is not illuminated in green, press
(Fax). Load the
original document.
Press Menu, 2, 2, 5.
Setup Send
5.Real Time TX
To change the default setting, press
or
to select On (or Off).
Press Set.
Go to Step 5.
—OR—
For the next fax transmission only, press
or
to select
Next Fax Only.
Press Set.
Press
or
to select Next Fax:On (or Next
Fax:Off).
Press Set.
Press 1 if you want to choose more settings and the LCD will
return to the Setup Send menu.
—OR—
Press 2 if you have finished choosing settings.
Enter the fax number.
Press Start to send the fax.
6 - 8 SETUP SEND
Checking job status
Check which jobs are still waiting in the memory to be sent. (If there
are no jobs, the LCD shows No Jobs Waiting.)
1 Press Menu, 2, 6.
Fax
6.Remaining Jobs
2 If you have more than one job
waiting, press
or
to scroll
through the list.
3 Press Stop/Exit.
Canceling a fax in progress
If you want to cancel a fax, while the MFC is scanning, dialing or
sending it, press Stop/Exit.
Canceling a scheduled job
You can cancel a fax job that is stored and waiting in the memory.
(See Checking job status on page 6-9.)
1 Press Menu, 2, 6.
Fax
6.Remaining Jobs
Any jobs that are waiting will appear
on the LCD.
2 If you have more than one job waiting, press
or
to
select the job you want to cancel.
Press Set.
—OR—
If you only have one job waiting, go to Step 3.
3 Press 1 to cancel.
To cancel another job go to Step 2.
—OR—
Press 2 to exit without canceling.
4 Press Stop/Exit.
SETUP SEND 6 - 9
Advanced sending operations
Composing the electronic Cover Page
The Cover Page is created at the receiving machine. Your Cover
Page includes the name stored in the One-Touch or Speed-Dial
memory. If you’re dialing manually, the name is left blank.
The Cover Page shows your Station ID and the number of pages
you’re sending. (See Setting the Station ID on page 4-2.) If you have
Cover Page set to On (Menu, 2, 2, 7), the number of pages is left
blank.
You can select a comment to include on your Cover Page.
1.Comment Off
2.Please Call
3.Urgent
4.Confidential
Instead of using one of the preset comments, you can enter two
personal messages of your own, up to 27 characters long. Use the
chart on page 4-3 for help entering characters.
(See Composing your own comments on page 6-11.)
5.(User Defined)
6.(User Defined)
Most of the Setup Send settings are temporary to allow you to
make changes for each fax you send. However, when you set up
your Cover Page and Cover Page Comments, you are changing the
default settings so they will be available while faxing.
6 - 10 SETUP SEND
Composing your own comments
You can set up two comments of your own.
1
2
3
4
5
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 2, 8.
Setup Send
8.Coverpage Msg
Press
or
to choose 5 or 6
for your own comment.
Press Set.
Use the dial pad to enter your customized comment.
Press Set.
(See Entering text on page 4-3.)
Press 1 if you want to choose more settings and the LCD will
return to the Setup Send menu.
—OR—
Press 2 to exit.
SETUP SEND 6 - 11
Cover page for the next fax only
This feature does not work without first setting the Station ID. So
make sure it has been set. (See Setting the Station ID on page 4-2.)
If you only want to send a Cover Page with a particular fax, this Cover
Page will include the number of pages in your original document.
1
2
3
4
5
6
7
8
9
If it is not illuminated in green, press
(Fax). Load the
original document.
Press Menu, 2, 2, 7.
Setup Send
7.Coverpg Setup
When LCD shows Next Fax Only.
Press Set.
Press
or
to select Next Fax:On (or Next
Fax:Off).
Press Set.
Press
or
to select one of the standard or your own
comments.
Press Set.
Enter two digits to show the number of pages you are sending.
Press Set.
(For example, press 0, 2 for 2 pages or enter 0 0 to leave the
number of pages blank. If you make a mistake, press
to back
up and re-enter the number of pages.)
Press 1 if you want to choose more settings and the LCD will
return to the Setup Send menu.
—OR—
Press 2 if you have finished choosing settings.
Enter the fax number you’re calling.
Press Start.
6 - 12 SETUP SEND
Send a cover page for all faxes
This feature does not work without the Station ID. Please be sure it
has been set before continuing. (See Setting the Station ID on page
4-2.)
You can set the MFC to send a cover page whenever you send a fax.
The number of pages in your fax is not included when you use this
setting.
1
2
3
4
5
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 2, 7.
Setup Send
7.Coverpg Setup
Press
or
to select On.
Press Set.
If you selected On, Press
or
to select one of the
standard or your own comments.
Press Set.
Press 1 if you want to choose more settings and the LCD will
return to the Setup Send menu.
—OR—
Press 2 to exit if you have finished choosing settings.
Using a printed cover page
If you prefer to use a printed cover page that you can write on, you
can print the sample page and attach it to your fax.
1
2
3
4
5
If it is not illuminated in green, press
(Fax).
Press Menu, 2, 2, 7.
Press
or
to select Print
Setup Send
7.Coverpg Setup
Sample.
Press Set.
Press Start. Your MFC prints a copy of your cover page.
Press Stop/Exit.
SETUP SEND 6 - 13
Broadcasting
Broadcasting is when the same fax message is automatically sent
to more than one fax number. You can include Groups,
One-Touch, Speed-Dial numbers, and up to 50 manually dialed
numbers in the same broadcast.
Press Set between each of the numbers. Use Search/Speed
Dial to help you choose the numbers easily.To set up Group dial
numbers, see Setting up Groups for Broadcasting on page 7-5.
After the broadcast is finished, a Broadcast Report will be printed
to let you know the results.
1
2
3
4
5
6
If it is not illuminated in green, press
(Fax). Load the
original document.
Enter a number using One-Touch, Speed-Dial, a Group
number, Search or manual dialing using the dial pad.
(Example: Group number)
When the LCD displays the fax number or name of the other
party, press Set.
You will be asked to press the next number.Enter the next
number.
(Example: Speed-Dial number)
When the LCD displays the fax number or name of the other
party, press Set.
Enter another fax number.
(Example: Manual dialing using the dial pad.)
Press Start.
6 - 14 SETUP SEND
■ If you did not use up any of the numbers for Groups,
access codes or credit card numbers, you can ‘broadcast’
faxes to as many as 382 different numbers.
■ The available memory will vary depending on the types of
jobs in the memory and the number of locations used for
broadcasting. If you broadcast to the maximum numbers
available, you will not be able to use Dual Access and
Delayed fax.
■ Enter the long dialing sequence numbers as you would
normally, but remember that each One-Touch and
Speed-Dial number counts as one number, so the number
of locations you can store becomes limited.
■ If the memory is full, press Stop/Exit to stop the job or if
more than one page has been scanned, press Start to
send the portion that is in the memory.
Overseas Mode
If you are having difficulty sending a fax overseas due to possible
interference on the phone line, we recommend that you turn on the
Overseas Mode. After you send a fax using this feature, the feature
will turn itself off.
1
2
3
4
5
6
If it is not illuminated in green, press
(Fax). Load the
original document.
Press Menu, 2, 2, 9.
Setup Send
9.Overseas Mode
Press
or
to select On (or
Off).
Press Set.
Press 1 if you want to choose more settings and the LCD will
return to the Setup Send menu.
—OR—
Press 2 if you have finished choosing settings.
Enter the fax number you’re calling.
Press Start.
SETUP SEND 6 - 15
Delayed Fax
During the day you can store up to 50 faxes in the memory to be sent
within 24 hours. These faxes will be sent at the time of day you enter
in Step 3.
1 If it is not illuminated in green, press
(Fax). Load the
original document.
2 Press Menu, 2, 2, 3.
Setup Send
3 Enter the time you want the fax to be 3.Delayed Fax
4
5
6
sent (in 24-hour format).
Press Set.
(For example, enter 19:45 for 7:45 PM.)
Press 1 to leave the original documents waiting in the ADF.
—OR—
Press 2 to scan the original document into memory.
Press 1 if you want to choose more settings and the LCD will
return to the Setup Send menu.
—OR—
Press 2 if you have finished choosing settings.
Enter the fax number.
Press Start.
Delayed Batch Transmission
Before sending the delayed faxes, your MFC will help you economize
by sorting all the faxes in the memory by destination and scheduled
time. All delayed faxes that are scheduled to be sent at the same
time to the same fax number will be sent as one fax to save
transmission time.
1 If it is not illuminated in green, press
(Fax).
2 Press Menu, 2, 2, 4.
Setup Send
4.Batch TX
3 Press
or
to select On (or
Off).
Press Set.
4 Press Stop/Exit.
6 - 16 SETUP SEND
Setting up Polled Transmission
Polled Transmission is when you set up your MFC to wait with an
original document so another fax machine can call and retrieve it.
1
2
3
4
5
6
If it is not illuminated in green, press
(Fax). Load the
original document that is going to be retrieved.
Press Menu, 2, 2, 6.
Setup Send
6.Polled TX
Press
or
to choose On (or
Off).
Press Set.
Press 1 for Doc to leave the paper original document waiting in
the ADF.
—OR—
Press 2 for Memory to scan the original document into the
memory.
Press 1 if you want to choose more settings and the LCD will
return to the Setup Send menu.
—OR—
Press 2 if you have finished choosing settings, and go to step 6.
Press Start.
If you chose Memory in Step 4, the MFC starts scanning the
original document.
■ If you press 1 in Step 4, the original document remains in the
ADF until your MFC is polled. If you must use your MFC
before the polled transmission occurs, you must first cancel
this job.
■ If you press 2 in Step 4, the original document will be stored
and can be retrieved from any other fax machine until you
delete the fax in memory by using the Canceling a Job
setting. (See Canceling a scheduled job on page 6-9.)
SETUP SEND 6 - 17
Memory Security
Memory Security lets you prevent unauthorized access to the MFC.
You will not be able to continue to schedule Delayed Faxes or Polling
jobs. However, any pre-scheduled Delayed Faxes will be sent when
you turn Memory Security On, so they will not be lost.
If you have selected Fax Forwarding, Paging or Fax Storage (Menu,
2, 5) before you turn Memory Security On, then Fax Forwarding or
Remote Retrieval will continue to work.
While Memory Security is On the following operations are available:
■ Receiving faxes into memory (limited by memory capacity)
■ Fax Forwarding
■ Remote Retrieval
While Memory Security is On the following operations are NOT
available:
■ Sending faxes
■ Printing received faxes
■ Copy
■ PC printing
■ PC scanning
To print the faxes in memory, turn Memory Security Off.
Setting up the password
If you forget the Memory Security password, please call Brother
Customer Service. (See For Customer Service on page i.)
1
2
3
Press Menu, 2, 0, 1.
Miscellaneous
1.Mem Security
Enter a 4-digit number for the
password.
Press Set.
If you are entering the password for the first time, the LCD
shows Verify.
Re-enter the password.
Press Set.
6 - 18 SETUP SEND
Turning Memory Security on
1 Press Menu, 2, 0, 1.
2
3
Miscellaneous
1.Mem Security
Press
or
to select Set
Security.
Press Set.
Enter the registered 4-digit password.
Press Set.
The MFC goes offline and the LCD shows Secure Mode.
If there is a power failure, the data in the memory will remain for
up to 4 days.
Turning Memory Security off
1 Press Menu.
2
Enter the registered 4-digit password and press Set.
Memory Security is automatically turned off and the LCD shows
the Date and Time.
If you enter the wrong Password, the LCD shows Wrong
Password and stays offline. The MFC will stay in Secure Mode
until the registered password is entered.
SETUP SEND 6 - 19
7
Auto Dial numbers and
dialing options
Storing numbers for easy dialing
You can set up your MFC to do three types of easy dialing:
One-Touch, Speed-Dial and Groups for Broadcasting faxes.
If you lose electrical power, the auto dial numbers that are in the
memory will not be lost.
Storing One-Touch Dial numbers
Your MFC has 16 One-Touch keys where
you can store 32 fax or phone numbers for
automatic dialing. To access numbers 17
to 32, hold down Shift as you press the
One-Touch key. When you press a
One-Touch key the LCD shows the name,
if you stored it, or the number. (See
One-Touch dialing on page 6-2.)
One-Touch keys are the 16 keys (numbers 01–32) located on the left
side of the control panel.
(USA only) The Brother fax back system number has been
preprogrammed on One-Touch key 1.
1
2
Press Menu, 2, 3, 1.
Set Auto Dial
1.One-Touch Dial
Press the One-Touch key where you
want to store a number.
If you have not installed the optional LAN board (NC-9100h), go
to Step 4.
—OR—
If you have installed the optional LAN board (NC-9100h), the
MFC will ask you if the One-Touch key is for a fax/telephone
number or an E-mail address. Go to Step 3.
7 - 1 AUTO DIAL NUMBERS AND DIALING OPTIONS
3
Press
or
to select
One-Touch Dial
Fax/Tel
Fax/Tel.
Press Set.
4 Enter the phone or fax number (up to 20 digits).
Press Set.
—OR—
If you purchased the optional NC-9100h, you can enter an
E-mail address, then press Set.
■ If you want to enter a pause in the dialing sequence (for example,
to access an outside line), press Redial/Pause as you are
entering the digits.
Each key press of Redial/Pause enters a 3.5 second pause
when the number is dialed, displayed by a dash on the screen.
5 Use the dial pad to enter the name (up to 15 characters).
Press Set.
(You can use the chart on page 4-3 to help you enter letters.)
—OR—
Press Set to store the number without a name.
6 Go to Step 2 to store another One-Touch number.
—OR—
Press Stop/Exit.
When you dial an auto dial number, the LCD shows the name
and number you have stored, or, if you have not stored a name,
only the number you have stored.
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 2
Storing Speed-Dial numbers
You can store Speed-Dial numbers, so that when you dial you will
only have to press a few keys (Search/Speed Dial, #, the
three-digit number, and Start). The MFC can store 300 Speed-Dial
numbers.
1 Press Menu, 2, 3, 2.
Set Auto Dial
2 Use the dial pad to enter a three-digit 2.Speed-Dial
Speed-Dial location number
(001-300).
(For example, press 005.)
Press Set.
If you have not installed the optional LAN board (NC-9100h), go
to Step 4.
—OR—
If you have installed the optional LAN board (NC-9100h), the
MFC will ask you if the Speed-Dial is for a fax/telephone number
or an E-mail address. Go to Step 3.
3 Press
or
to select
Speed-Dial
Fax/Tel
Fax/Tel.
4
5
6
Press Set.
Enter the phone or fax number (up to 20 digits).
Press Set.
—OR—
If you purchased the optional NC-9100h, you can enter an
E-mail address, then press Set.
Use the dial pad to enter the name (up to 15 characters).
Press Set.
(You can use the chart on page 4-3 to help you enter letters.)
—OR—
Press Set to store the number without a name.
Go to Step 2 to store another Speed-Dial number.
—OR—
Press Stop/Exit.
7 - 3 AUTO DIAL NUMBERS AND DIALING OPTIONS
Changing One-Touch and Speed-Dial numbers
If you try to store a One-Touch or Speed-Dial number where a
number has already been stored, the LCD will show the name that
has been stored there (or number) and will ask you to do one of the
following:
1 Press 1 to change the stored
#005:MIKE
1.Change 2.Exit
number.
2
3
—OR—
Press 2 to exit without making a change.
Enter a new number.
Press Set.
■ To erase the whole number or whole name, press
Clear/Back repeatedly until all digits or letters are deleted.
To erase one digit or letter, use
or
to position the
cursor under it, and then press Clear/Back.
■ If you want to insert characters, use
or
to position the
cursor where you want to insert them, and then type.
Follow the directions beginning at Step 6 in Storing One-Touch
Dial numbers and Storing Speed-Dial numbers. (See Storing
One-Touch Dial numbers on page 7-1 and Storing Speed-Dial
numbers on page 7-3.)
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 4
Setting up Groups for Broadcasting
Groups, which can be stored on a One-Touch key or a Speed-Dial
location, allow you to send the same fax message to many fax
numbers by pressing only a One-Touch key and Start or
Search/Speed Dial, #, the three-digit location and Start.
First, you will need to store each fax number as a One-Touch or
Speed-Dial number. Then, you can combine them into a Group,
Each Group uses up a One-Touch key or a Speed-Dial location.
Finally, you can have up to six small Groups, or you can assign up to
331 numbers to one large Group.
(See Storing Speed-Dial numbers on page 7-3 and Changing
One-Touch and Speed-Dial numbers on page 7-4.)
1 Press Menu, 2, 3, 3.
Set Auto Dial
3.Setup Groups
2 Decide where you wish to store the
3
4
5
6
Group.
—AND—
Press a One-Touch key.
—OR—
Press Search/Speed Dial and enter the three-digit location,
and then press Set.
(For example, press One-Touch key 2 for Group 1.)
Use the dial pad to enter the Group
Setup Groups
Setup Group:G01
number.
Press Set.
(For example, press 1 for Group 1.)
To include One-Touch or Speed-Dial numbers in the Group,
enter them as if you were dialing.
For example, for One-Touch key 05, press One-Touch key 05.
For Speed-Dial location 009, press Search/Speed Dial, then
press 009 on the dial pad. The LCD shows 005, #009.
Press Set to accept the numbers for this Group.
Use the dial pad and the chart on page 4-3 to enter a name for
the Group.
Press Set.
(For example, NEW CLIENTS)
7 - 5 AUTO DIAL NUMBERS AND DIALING OPTIONS
7
Press Stop/Exit.
You can print a list of all One-Touch and Speed-Dial
numbers. (See Printing reports on page 9-3.) Group numbers
will be marked in the column of 'Group'.
Dialing operations
You can use the MFC to make voice telephone calls by dialing
manually or by using Search, One-Touch Dial or Speed-Dial
memory. (For instructions, see How to dial on page 6-1.) You can
use the handset to make and receive calls.
When you dial a Quick-Dial number, the LCD shows the name you
have stored, or if you have not stored a name, the fax number you
have stored.
Access codes and credit card numbers
Sometimes you may want to choose from several long distance
carriers when you make a call. Rates may vary depending on the
time and destination. To take advantage of low rates, you can store
the access codes or long-distance carriers and credit card numbers
as One-Touch and Speed-Dial numbers. You can store these long
dialing sequences by dividing them and setting them up on separate
keys in any combination. You can even include manual dialing using
the dial pad.
The combined number will be dialed in the order that you entered it
as soon as you press Start.
(See Storing One-Touch Dial numbers on page 7-1.)
For example, you can store ‘555’ on One-Touch key 03 and ‘7000’
on One-Touch key 02. If you press One-Touch key 03, One-Touch
key 02, and Start, you will dial ‘555-7000’.
To temporarily change a number, you can substitute part of the
number with manual dialing using the dial pad.
For example, to change the number to 555-7001 you could press
One-Touch key 03 and then press 7001 using the dial pad.
If you must wait for another dial tone or signal at any point in the
dialing sequence, store a pause there in the number by pressing
Redial/Pause. Each key press adds a 3.5-second delay.
AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 6
Pause
Press Redial/Pause to insert a 3.5-second pause between
numbers. If you are dialing overseas, you can press Redial/Pause
as many times as needed to increase the length of the pause.
Tone or Pulse (Canada only)
If you have a Pulse dialing service, but need to send Tone signals
(for example, for telephone banking), follow the instructions below. If
you have Touch Tone service, you will not need this feature to send
tone signals.
1 Lift the handset.
2 Press #. Any digits dialed after this will send tone signals.
3 When you hang up, the MFC will return to the Pulse dialing
service.
Telephone (voice) operations
Making a telephone call
1
2
Pick up the handset.
—OR—
Press Hook/Hold.
When you hear a dial tone, dial the call using the dial pad,
One-Touch, Speed-Dial and Search.
If you pressed Hook/Hold to dial, pick up the handset when the
other person answers. (The speaker works only one way. The
other person will not be able to hear you unless you pick up the
handset.)
To hang up, replace the handset.
Hold
1
2
3
Press Hook/Hold to put a call on Hold.
You can put down the handset without disconnecting the call.
Pick up the MFC handset to release call from Hold. Picking up
the handset of an extension phone will not release call from Hold.
7 - 7 AUTO DIAL NUMBERS AND DIALING OPTIONS
8
Remote Fax Options
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—Off.
You can change your selection at any time (Menu, 2, 5, 1).
If you have set Fax Forwarding, Paging or Fax Storage, a
backup copy will automatically be printed at the MFC.
Programming a Fax Forwarding number
When Fax Forwarding is selected, your MFC stores the received fax
in the memory. Then it dials the fax number you have programmed
and forwards the fax message.
1 Press Menu, 2, 5, 1.
Remote Fax Opt
1.Fwd/Page/Store
2 Press
or
to select Fax
Forward.
Press Set.
The LCD will ask you to enter the fax number to which faxes will
be forwarded.
3 Enter the forwarding number (up to 20 digits).
Press Set.
4 Press Stop/Exit.
REMOTE FAX OPTIONS 8 - 1
Programming your pager number
When Paging is selected, your MFC dials the pager number you
have programmed, and then dials your Personal Identification
Number (PIN). This activates your pager so you will know that you
have a fax message in the memory.
1 Press Menu, 2, 5, 1.
Remote Fax Opt
1.Fwd/Page/Store
2 Press
or
to select
Paging.
3
4
5
Press Set.
Enter your pager phone number followed by # # (up to 20 digits).
Press Set.
Do not include the area code if it is the same as that of your
MFC.
For example, press 1 8 0 0 5 5 5 1 2 1 2 # #.
If your pager needs a PIN, enter the PIN, press #, press
Redial/Pause, enter your fax number followed by # #.
Press Set.
(For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #)
—OR—
If you do not need a PIN, press Redial/Pause, enter your fax
number followed by # #.
Press Set.
(For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
Press Stop/Exit.
You cannot change a Pager number or PIN remotely.
8 - 2 REMOTE FAX OPTIONS
Setting Fax Storage
If you select Fax Storage, you will be able to retrieve fax messages
from another location using the Remote Retrieval commands.
1 Press Menu, 2, 5, 1.
Remote Fax Opt
1.Fwd/Page/Store
2 Press
or
to select Fax
Storage.
Press Set.
3 Press Stop/Exit.
If there are faxes in the memory when you select Off in
Menu, 2, 5, 1, the LCD will ask if you want to erase the faxes
in the memory:
■ If you press 1, all fax data is erased and Fax Forwarding,
Paging or Fax Storage is turned off.
■ If you press 2, faxes are not erased and Fax Storage stays
on.
(See Printing a fax from the memory on page 5-5.)
If there is a power failure, you will not lose the faxes. They will
remain in the memory for up to 4 days.
REMOTE FAX OPTIONS 8 - 3
Setting your Remote Access Code
The remote access code lets you access the Remote Retrieval
features when you are away from your MFC. Before you use the
remote access and retrieval features, you have to set up your own
code. The default code is an inactive code (--- ).
1 Press Menu, 2, 5, 2.
Remote Fax opt
2.Remote Access
2 Enter a three-digit code using
numbers 0-9,
or #.
Press Set. (The preset ‘ ’ cannot be changed.)
Do not use the same digits that appear in your Fax Receive
Code ( 51) or Telephone Answer Code (# 51). (See Operation
from extension telephones on page 5-7.)
3
Press Stop/Exit.
You can change your code at any time by entering a new one.
If you want to make your code inactive, press Clear/Back in
Step 2 to restore the inactive setting (--- ).
8 - 4 REMOTE FAX OPTIONS
Remote Retrieval
You can call your MFC from any telephone or fax machine using
touch tone, then use the Remote Access Code and remote
commands to retrieve fax messages. Be sure to cut out the Remote
Retrieval Access Card on the last page and keep it with you at all
times.
Using your Remote Access Code
1
2
3
4
5
6
Dial your fax number from a telephone or another fax machine
using touch tone.
When your MFC answers, immediately enter your Remote
Access Code (3 digits followed by ).
The MFC signals if it has received fax messages:
1 long beep — Fax messages
No beeps — No fax messages
The MFC gives two short beeps, which tells you to enter a
command. The MFC will hang up if you wait longer than 30
seconds to enter a command. The MFC will beep three times, if
you enter an invalid command.
Press 90 to reset the MFC when you have finished.
Hang up.
If your MFC is set to Manual mode and you want to use the
remote retrieval features, you can access your MFC by waiting
about 2 minutes after it starts ringing, and then entering the
Remote Access Code within 30 seconds.
REMOTE FAX OPTIONS 8 - 5
Remote commands
Follow the commands below to access features when you are away
from the MFC. When you call the MFC and enter your Remote
Access Code (3 digits followed by ), the system will give two short
beeps and you must enter a remote command.
Remote commands
95
Change the Fax
Forwarding, Paging or Fax
Storage settings
1 Off
You can select Off after you have retrieved
or erased all your messages.
2 Fax Forwarding
If you hear one long beep, the change has
been accepted. If you hear three short beeps,
you cannot change it because the conditions
have not been met (for example, registering a
fax forwarding or paging number). You can
register your Fax Forwarding number by
entering 4. (See Changing your Fax
Forwarding number on page 8-8.) Once you
have registered the number, Fax Forwarding,
will work.
You can select Off after you have retrieved
or erased all your messages.
3 Paging
4 Fax Forwarding number
6 Fax Storage
96
Operation details
Retrieve a fax
2 Retrieve all faxes
Enter the number of a remote fax machine to
receive stored fax messages. (See Retrieving
fax messages on page 8-8.)
3 Erase faxes from the
memory
If you hear one long beep, you can erase fax
messages from the memory.
8 - 6 REMOTE FAX OPTIONS
Remote commands
97
Check the receiving status
1 Fax
98
Operation details
You can check whether your MFC has
received any faxes. If it has, you will hear one
long beep. If not, you will hear three short
beeps.
Change the Receive Mode
1 External TAD
2 Fax/Tel
If you hear one long beep, you can change
the Receive Mode.
3 Fax Only
90
Exit
After a long beep, you can exit Remote
Retrieval.
REMOTE FAX OPTIONS 8 - 7
Retrieving fax messages
1
2
3
4
Dial your fax number.
When your MFC answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
As soon as you hear two short beeps, use the dial pad to press
962.
Wait for the long beep, and then use the dial pad to enter the
number of the remote fax machine where you want your fax
messages sent to followed by ## (up to 20 digits).
You cannot use
and # as dial numbers. However, press # if
you want to store a pause.
5
Hang up after you hear your MFC beep. Your MFC will call the
other machine, which will then print your fax messages.
Changing your Fax Forwarding number
You can change the default setting of your fax forwarding number
from another telephone or fax machine using touch tone.
1 Dial your fax number.
2 When your MFC answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3 When you hear two short beeps, use the dial pad to press 954.
4 Wait for the long beep, and then use the dial pad to enter the
new number of the remote fax machine where you want your fax
messages forwarded followed by ## (up to 20 digits).
You cannot use
and # as dial numbers. However, press # if
you want to store a pause.
Hang up after you hear your MFC beep.
8 - 8 REMOTE FAX OPTIONS
9
Printing reports
Fax settings and activity
You need to set up the Transmission Verification Report and Fax
Activity Report Interval in the menu table.
Press Menu, 2, 4, 1.
—OR—
Setup Reports
1.Transmission
Press Menu, 2, 4, 2.
Setup Reports
2.Act Interval
Customizing the Transmission Verification
Report
You can use the Transmission Report as proof that you sent a fax.
This report lists the time and date of transmission and whether the
transmission was successful (OK). If you select On or On+Image, the
report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than
the job numbers to know which faxes you must send again. Selecting
On+Image or Off+Image will print a section of the fax’s first page
on the report to help you remember.
When the feature is Off, the Report will only print if there is a
transmission error. (NG).
1
2
3
Press Menu, 2, 4, 1.
Press
or
to select Off,
Off+Image, On or On+Image.
Press Set.
Press Stop/Exit.
Transmission
Off
PRINTING REPORTS 9 - 1
Setting the Fax Activity Report Interval
You can set the MFC to print the Fax Activity report at specific
intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set
the interval to Off, you can print the report by following the Steps on
the next page.
The default setting is Every 50 Faxes.
1
2
3
4
F
Press Menu, 2, 4, 2.
Setup Reports
2.Act.Interval
Press
or
to choose an
interval. Press Set.
Act.Interval
Every 50 Faxes
(If you choose 7 days, the LCD will
ask you to choose a day on which to
begin the 7-day countdown.)
Enter the time to begin printing in 24-hour format.
Press Set.
(For example: enter 19:45 for 7:45 PM.)
Press Stop/Exit.
If you select 6, 12, 24 hours, 2 or 7 days, the MFC will print the
report at the selected time and then erase all jobs from its
memory. If the MFC’s memory becomes full with 200 jobs
before the time you selected has passed, the MFC will print the
Fax Activity Report early and then erase all jobs from memory.
If you want an extra report before it is due to print, you can print
it without erasing the jobs from memory.
If you select Every 50 Faxes, the MFC will print the Fax
Activity Report when the MFC has stored 50 jobs.
9 - 2 PRINTING REPORTS
Printing reports
Five reports are available:
1.Help List
Prints the Help List so you can see at-a-glance
how to quickly program your MFC.
2.Auto Dial
Lists names and numbers stored in the
One-Touch and Speed-Dial memory, in numerical
order.
3.Fax Activity
Lists information about the last incoming and
outgoing faxes.
(TX means Transmit.) (RX means Receive.)
4.Transmission
Prints a Transmission Verification Report for your
last transmission.
5.User Settings
Lists your settings.
How to print a report
1 Press Menu, 5.
2
3
Press
or
to select the report you want.
Press Set.
—OR—
Enter the number of the report you want to print.
For example, press 1 to print the Help List.
Press Start.
PRINTING REPORTS 9 - 3
10 Making copies
Using the MFC as a copier
You can use your MFC as a copier, making up to 99 copies at a time.
Enter Copy mode
Before making copies, make sure that
in green. If it is not, press
(Copy) is illuminated
(Copy) to enter Copy mode. The
default setting is Fax. You can change the number of seconds or
minutes that the MFC stays in Copy mode after a copy operation.
(See Setting the Mode Timer on page 4-5.)
The printable area of your MFC begins at approximately 0.17 in.
(4.32 mm) from both sides and 0.12 in. (3 mm) from the top or bottom
of the paper.
Ex: Letter (Original)
0.17" (4.32 mm)
Letter (Paper)
Unprintable
area
0.12" (3 mm)
While the MFC is copying, incoming faxes will be received into
the memory instead of being printed.
10 - 1 MAKING COPIES
Making a single copy
1
2
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
Press Start.
Do NOT pull on the original document while copying is in
progress.
To stop copying and eject the original document, press
Stop/Exit.
Making multiple copies
1
2
3
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
Use the dial pad to enter the number of copies you want
(up to 99).
Press Start.
To sort the copies, press the Options key. (See Sorting copies
on page 10-12.)
MAKING COPIES 10 - 2
Out of Memory message
If the memory becomes full while you are
Out of Memory
making copies, the LCD message will
guide you through the next step.
If the Out of Memory message appears, press Stop/Exit to
cancel or Start to copy scanned pages. You will need to clear some
jobs from the memory before you can continue.
To gain extra memory, you can turn off Fax Storage.
(See Setting Fax Storage on page 8-3.)
—OR—
Print the faxes that are in the memory. (See Printing a fax from
the memory on page 5-5.)
When you get an Out of Memory message, you may be able to
make copies if you first print incoming faxes in the memory to restore
the memory to 100%.
Then if this error message appears more than once you may
wish to consider increasing the memory size. For more
information on how to increase the memory size, see Memory
board on page 13-1.
10 - 3 MAKING COPIES
Using the Copy keys
(Temporary settings)
When you want to change the settings only for the next copy, use the
Temporary Copy Keys.
You can improve your copies by using the Temporary Copy Keys:
Enlarge/Reduce, Contrast, Quality, and Options. These
settings are temporary, and the MFC returns to Fax mode 1 minute
after it finishes copying. If you want to use these temporary settings
again, place the next original document in the ADF within that time.
However, if you have set the Mode Timer for Copy and Scan modes
0 to 30 seconds, the MFC returns to the default settings after the
number of seconds that has been set for Mode Timer. (See Setting
the Mode Timer on page 4-5.)
Temporary Copy Keys
MAKING COPIES 10 - 4
Enlarge/Reduce
You can select the following enlargement or reduction ratios.
Auto sets the MFC to calculate the reduction ratio that fits the size
of your paper.
Custom (25 - 400%) allows you to enter a ratio from 25% to
400%.
Press Enlarge/Reduce. 100%
104% (EXE → LTR)
141% (A5 → A4)
200%
Auto
Custom (25 - 400%)
50%
70% (A4 → A5)
78% (LGL → LTR)
83% (LGL → A4)
85% (LTR → EXE)
94% (A4 → LTR)
97% (LTR → A4)
1
2
3
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
Use the dial pad to enter the number of copies you want
(up to 99).
Press Enlarge/Reduce.
10 - 5 MAKING COPIES
4
5
Press
or
to select the enlargement or reduction ratio
you want.
Press Set.
—OR—
You can select Custom (25 - 400%) and press Set.
Use the dial pad to enter an enlargement or reduction ratio from
25% to 400%.
Press Set.
(For example, press 5 3 to enter 53%.)
Press Start.
—OR—
Press other temporary copy keys for more settings.
Page layout Copy Options (2in1, 4in1 (P) or 4in 1 (L)) are not
available with Enlarge/Reduce.
MAKING COPIES 10 - 6
Quality (type of original document)
You can select the Quality for your type of original document. The
default setting is Auto.
1
2
3
4
5
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
Use the dial pad to enter the number of copies you want
(up to 99).
Press Quality.
Press
or
to choose the type of original document
(Auto, Text or Photo).
Press Set.
Press Start.
—OR—
Press other Temporary Copy keys for more settings.
Auto:
Suitable for original documents that contain both
text and photographs.
Text:
Suitable for original documents containing only
text.
Photo:
Suitable for copying photographs.
10 - 7 MAKING COPIES
Contrast
You can adjust copy contrast to make copies darker or lighter.
1
2
3
4
5
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
Use the dial pad to enter the number of copies you want
(up to 99).
Press Contrast.
Press
to make a copy darker.
—OR—
Press
to make a copy lighter.
Press Set.
Press Start.
—OR—
Press other Temporary Copy keys for more settings.
MAKING COPIES 10 - 8
Options
Use the Options key to set the following copy settings only for the
next copy.
Press
Copy
Options
Menu Selections
select
Set
Options
select
Factory
Setting
Page
Set
Page Layout
Off(1 in 1)
2 in 1
4 in 1(P)
4 in 1(L)
10-10
Off
(1 in 1)
Stack/Sort
Stack
Sort
Stack
10-12
After you choose your settings by pressing Set, the LCD shows
Press Start.
Press Start if you’re finished choosing settings.
—OR—
Press Options and
or
to select more settings.
10 - 9 MAKING COPIES
N in 1 copy (Page Layout)
You can save paper by copying either two or four pages onto one
page. Please make sure paper size is set to A4, Letter or Legal.
1
2
3
4
5
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
Use the dial pad to enter the number of copies you want
(up to 99).
Press Options and
or
to select Page Layout.
Press Set.
Press
or
to select 2 in 1, 4 in 1(P), 4 in 1(L),
(or Off (1 in 1)).
Press Set.
Press Start to scan the original document.
■ (P) means Portrait and (L) means Landscape.
■ For 2 in 1, 4 in 1 (P) or 4 in 1 (L), you cannot use the
Enlarge/Reduce setting.
2 in 1
MAKING COPIES 10 - 10
4 in 1 (P)
(P)
4 in 1 (L)
(L)
)
10 - 11 MAKING COPIES
Sorting copies
You can sort multiple copies. Pages will be printed in the order 123,
123, 123, and so on.
1
2
3
4
5
Press
(Copy) to illuminate it in green. Place the original
document face down in the ADF.
Use the dial pad to enter the number of copies you want
(up to 99).
Press Options and
or
to select Stack/Sort.
Press Set.
Press
or
to select Sort.
Press Set.
Press Start.
—OR—
Press other Temporary Copy keys for more settings.
MAKING COPIES 10 - 12
Changing the default copy settings
You can adjust the copy settings. These settings will stay until you
change them again.
Quality
1
2
3
Press Menu, 3, 1.
Press
or
to select Text,
Photo or Auto.
Press Set.
Press Stop/Exit.
Quality
Auto
Contrast
You can change the contrast to help an image look lighter or darker.
1 Press Menu, 3, 2.
Contrast
+
2 Press
to make darker.
3
—OR—
Press
to make lighter.
Press Set.
Press Stop/Exit.
10 - 13 MAKING COPIES
11 Important information
Standard telephone and FCC Notices
These notices are in effect on models sold and
used only in the United States.
This equipment is hearing-aid compatible.
When programming emergency numbers or making test calls to
emergency numbers:
■ Remain on the line and briefly explain to the dispatcher the
reason for the call before hanging up.
■ Perform these activities in the off-peak hours, such as early
morning or late evening.
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the backside of this
equipment is a label that contains, among other information, a
product identifier in the format US: AAAEQ##TXXXX. If requested,
this number must be provided to the telephone company.
You may safely connect this equipment to the telephone line by
means of a standard modular jack, USOC RJ11C.
A plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable FCC
Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also
compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a telephone line
may result in the devices not ringing in response to an incoming call.
In most but not all areas, the sum of RENs should not exceed five
(5.0). To be certain of the number of devices that may be connected
to a line, as determined by the total RENs, contact the local
telephone company. For products approved after July 23, 2001, the
REN for this product is part of the product identifier that has the
format US:AAAEQ##TXXXX.The digits represented by ## are the
REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier
products, the REN is separately shown on the label.
IMPORTANT INFORMATION 11 - 1
If this equipment causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice
isn’t practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the operation
of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty
information, please contact Brother Customer Service. (See Brother
numbers on page i.) If the equipment is causing harm to the
telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the
state public utility commission, public service commission or
corporation commission for information.
If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this equipment does not
disable your alarm equipment. If you have questions about what will
disable alarm equipment, call your telephone company or a qualified
installer.
If you are not able to solve a problem with your MFC, call Brother
Customer Service. (See Brother numbers on page i.)
WARNING
For protection against the risk of electrical shock, always disconnect
all cables from the wall outlet before servicing, modifying or installing
the equipment.
This equipment may not be used on coin service lines provided by
the telephone company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may
be the result of your use of this information, including direct, special
or consequential damages. There are no warranties extended or
granted by this original.
11 - 2 IMPORTANT INFORMATION
WARNING
This MFC has been certified to comply with FCC standards, which
are applied to the USA only. A grounded plug should be plugged into
a grounded AC power outlet after checking the rating of the local
power supply for the MFC to operate properly and safely.
Federal Communications Commission (FCC)
Declaration of Conformity (USA only)
Responsible Party: Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: MFC-8220
comply with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
■ Call the dealer or an experienced radio/TV technician for help.
IMPORTANT INFORMATION 11 - 3
Important
Changes or modifications not expressly approved by Brother
Industries, Ltd. could void the user’s authority to operate the
equipment.
Important – about the interface cable
A shielded interface cable should be used to ensure compliance with
the limits for a Class B digital device.
Industry Canada Compliance Statement
(Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
For your safety
To ensure safe operation the supplied three-pin plug must be
inserted only into a standard three-pin AC power outlet that is
effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply
that the power is grounded and that the installation is completely
safe. For your safety, if in any doubt about the effective grounding of
the power, call a qualified electrician.
Disconnect device
This product must be installed near a grounded AC power outlet that
is easily accessible. In case of emergencies, you must disconnect
the power cord from the AC power outlet in order to shut off power
completely.
LAN connection
Caution: Connect this product to a LAN connection that is not
subjected to overvoltages.
11 - 4 IMPORTANT INFORMATION
International ENERGY STAR® Compliance Statement
The purpose of the International ENERGY STAR® Program is to
promote the development and popularization of energy-efficient
office equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined
that this product meets the ENERGY STAR® guidelines for energy
efficiency.
Laser safety
This equipment is certified as a Class I laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the Radiation Control for Health
and Safety Act of 1968. This means that the equipment does not
produce hazardous laser radiation.
Since radiation emitted inside the equipment is completely confined
within protective housings and external covers, the laser beam
cannot escape from the MFC during any phase of user operation.
IMPORTANT INFORMATION 11 - 5
FDA regulations
U.S. Food and Drug Administration (FDA) has implemented
regulations for laser products manufactured on and after August 2,
1976. Compliance is mandatory for products marketed in the United
States. The following label on the back of the MFC indicates
compliance with the FDA regulations and must be attached to laser
products marketed in the United States.
Manufactured:
BROTHER CORP. (ASIA) LTD.
BROTHER BUJI NAN LING FACTORY
Gold Garden Industry, Nan Ling Village, Buji, Rong Gang,
Shenzhen, China.
This product complies with FDA radiation performance standards,
21 CFR Subchapter J.
WARNING
Use of controls, adjustments or performance of procedures other
than those specified in this guide may result in hazardous invisible
radiation exposure.
WARNING
Changes or modifications not expressly approved by Brother
Industries, Ltd. may void the user’s authority to operate the
equipment.
Internal laser radiation
Max. Radiation Power
Wave Length
Laser Class
5 mW
760 - 810 nm
Class IIIb (Accordance with 21 CFR
Part 1040.10)
11 - 6 IMPORTANT INFORMATION
Important safety instructions
1
2
3
4
5
6
7
8
9
10
11
12
Read all of these instructions.
Save them for later reference.
Follow all warnings and instructions marked on the product.
Switch off and unplug the power cord before cleaning. Do not
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table.
The product may fall, causing serious damage to the product.
Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to protect it from overheating, these openings must
not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or
over a radiator or heater. This product should never be placed
in a built-in installation unless proper ventilation is provided.
This product should be operated from the type of power source
indicated on the label. If you are not sure of the type of power
available, call your dealer or local power company.
Use only the power cord supplied with this MFC.
This product is equipped with a 3-wire grounded plug, a plug
having a third (grounded) pin. This plug will only fit into a
grounded power outlet. This is a safety feature. If you are unable
to insert the plug into the outlet, call your electrician to replace
your obsolete outlet. Do not defeat the purpose of the grounded
plug.
Do not allow anything to rest on the power cord. Do not place
this product where people can walk on the cord.
If an extension cord is used with this product, make sure that the
total ampere ratings on the products plugged into the extension
cord do not exceed the extension cord ampere rating. Also,
make sure that the total of all products plugged into the wall
outlet does not exceed 15 amperes (USA only).
Do not place anything in front of the MFC that will block received
faxes. Do not place anything in the path of received faxes.
IMPORTANT INFORMATION 11 - 7
13
14
15
16
17
Wait until pages have exited the MFC before picking them up.
Never push objects of any kind into this product through cabinet
slots, since they may touch dangerous voltage points or short
out parts resulting in the risk of fire or electric shock. Never spill
liquid of any kind on the product. Do not attempt to service this
product yourself because opening or removing covers may
expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother
Authorized Service Center. For the location of your nearest
Brother Authorized Service Center, please call In USA:
1-800-284-4357 or In Canada: 1-877-BROTHER. (See Brother
numbers on page i.)
Unplug this product from the wall outlet and refer servicing to
Authorized Service Personnel under the following conditions:
■ When the power cord is damaged or frayed.
■ If liquid has been spilled into the product.
■ If the product has been exposed to rain or water.
■ If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions. Improper adjustment
of other controls may result in damage and will often require
extensive work by a qualified technician to restore the
product to normal operation.
■ If the product has been dropped or the cabinet has been
damaged.
■ If the product exhibits a distinct change in performance,
indicating a need for service.
To protect your product against power surges, we recommend
the use of a power protection device (Surge Protector).
To reduce the risk of fire, electric shock and injury to persons,
note the following:
■ Do not use this product near appliances that use water, a
swimming pool or in a wet basement.
■ Do not use the MFC’s telephone during an electrical storm
(there is the remote possibility of an electrical shock) or to
report a gas leak in the vicinity of the leak.
■ Use only the power cord indicated in this guide.
11 - 8 IMPORTANT INFORMATION
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International
Corporation.
© Copyright 2004 Brother Industries, Ltd. All rights reserved.
Windows, Microsoft and Windows NT are registered trademarks of
Microsoft in the U.S. and other countries.
Macintosh and QuickDraw are trademarks or registered trademarks
of Apple Computer, Inc.
Postscript and Postscript Level 3 are registered trademarks or
trademarks of Adobe Systems Incorporated.
PaperPort and TextBridge are registered trademarks of ScanSoft,
Inc.
Presto! PageManager is a registered trademark of NewSoft
Technology Corporation.
Each company whose software title is mentioned in this guide has a
Software License Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s
Guide are registered trademarks of their respective companies.
Shipment of the MFC
If for any reason you must ship your MFC, carefully package the
MFC to avoid any damage during transit. We recommend that you
save and use the original packaging. The MFC should also be
adequately insured with the carrier.
IMPORTANT INFORMATION 11 - 9
and routine
12 Troubleshooting
maintenance
Troubleshooting
IMPORTANT
For technical help, you must call the country where you bought the
MFC. Calls must be made from within that country.
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your MFC identifies the problem and displays an error
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional
help, call the Brother fax back system (USA only).
In USA only: 1-800-521-2846
ERROR MESSAGES
ERROR
MESSAGE
CAUSE
ACTION
Change Drum
Soon
The drum unit is near the end of its life.
Use the drum unit until you have a
print quality problem; then replace
the drum unit with a new one.
The drum counter was not reset.
If LCD still shows this message after
replacing the drum unit with new
one, follow the steps below.
1. Open the front cover, and then
press Clear/Back.
2. Press 1 to reset.
Check
Original
The original documents were not inserted or
fed properly, or original document scanned
from ADF was longer than about 36 inches
(90cm).
See Original document jams on
page 12-4.
Check Paper
Check Paper #1
Check Paper #2
The MFC is out of paper or paper is not
properly loaded in the paper tray.
Refill the paper in the paper tray.
—OR—
Remove the paper and load it again.
Check Paper
Size
When you see this error, the paper in the
paper tray does not match the paper size you
set in Menu, 1, 3.
Load the appropriate size paper or
change the default setting. (See
Setting the Paper Size on page 4-6.)
12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE
ERROR MESSAGES
ERROR
MESSAGE
CAUSE
ACTION
Comm. Error
Poor phone line quality caused
communication error.
Try the call again. If problem
continues, call Telephone Company
to check your phone line.
Connection
Fail
You tried to poll a fax machine that is not in
Polled Waiting mode.
Verify the other party’s polling setup.
Cooling Down
Wait for a
while
The temperature of the drum unit or toner
cartridge is too hot. The MFC will pause its
current print job and go into cooling down
mode. During the cooling down mode, you will
hear the cooling fan running while the display
on the MFC shows Cooling Down, and Wait
for a while.
You must wait 20 minutes for it to
cool.
Cover Open
Pls Close
Cover
The front cover was not completely closed.
Close the front cover for the drum
unit.
Disconnected
The other party or other party’s fax machine
terminated the call.
Try to transmit or receive again.
DR Mode in
Use
The MFC is set to Distinctive Ring mode. You
can not change the Receive Mode from
Manual to another mode.
Set Distinctive Ring to Off.
(See Turning off the Distinctive Ring
on page 5-12.)
Error Scanning
Turn off and
on the
machine, then
try again.
The MFC cannot scan the original document
correctly.
Please remove the original
document from the ADF. Turn the
MFC power on and off, and then try
again.
Fuser Error
Turn off and
on. Leave the
machine for
10 min.
The temperature inside of the MFC is too hot
or too cool.
Turn the MFC power off and on
again, and then leave the MFC for
10 minutes. If the LCD still shows
Fuser Error or changes to
Machine Error, call Brother
Customer Service.
Fuser Open
The jam clear cover (fuser cover) is open.
Please close the jam clear cover
(fuser cover). (See Paper jams on
page 12-5.)
Machine Error
XX
The MFC has a mechanical problem.
Call Brother Customer Service and
tell them the Machine Error number.
In USA:
1-800-284-4329
In Canada: 1-877-BROTHER
No
Response/Busy
The number you dialed does not answer or is
busy.
Verify the number and try again.
Not
Registered
You tried to access a One-Touch or
Speed-Dial number that is not programmed.
Set up the One-Touch or Speed-Dial
number. (See Storing One-Touch
Dial numbers on page 7-1 and
Storing Speed-Dial numbers on
page 7-3.)
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2
ERROR MESSAGES
ERROR
MESSAGE
CAUSE
ACTION
Out of Memory
You can’t store data in the memory.
(Fax sending in process)
Press Stop and wait until the other
operations in progress finish and
then try again.
—OR—
Clear the data in the memory. (See
Out of Memory message on page
10-3.)
(Copy operation in process)
Press Stop and wait until the other
operations in process finish and
then try again.
—OR—
Clear the data in the memory. (See
Out of Memory message on page
10-3.)
—OR—
Add an optional memory board.
(See Memory board on page 13-1.)
(Printing operation in process)
Reduce print resolution. (See Print
Quality on page 2-7 in Software
User’s Guide on the CD-ROM.)
—OR—
Clear the data in the memory. (See
Out of Memory message on page
10-3.)
—OR—
Add an optional memory. (See
Memory board on page 13-1.)
Paper Jam
The paper is jammed in the MFC.
See Paper jams on page 12-5.
Pls Open
Cover
A page, piece of paper or paper clip, etc. may
be jammed inside the MFC.
Open the front cover. If you see any
jammed paper or other item, gently
pull it out, then close the front cover.
If the error message remains, open
and close the front cover again.
If the MFC cannot reset itself and
return to the date and time prompt, it
will display Machine Error XX.
Please call Brother Customer
Service and tell them the Machine
Error number:
In USA:
1-800-284-4329
In Canada: 1-877-BROTHER
Toner Empty
Toner cartridge is not installed.
—OR—
Toner is used up and printing is not possible.
Reinstall the toner cartridge.
—OR—
Replace the toner cartridge with a
new one. (See Replacing the toner
cartridge on page 12-25.)
Toner Low
If the LCD shows Toner Low, you can still
print.
But the toner is depleted and the MFC is
telling you that the toner will soon run out.
Order a new toner cartridge now.
12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Original document jams
If the original document is jammed follow the steps below.
Original document was not inserted or fed properly, or was too
long.
1 Open the control panel cover.
2 Carefully pull the original document toward the front of the MFC.
NO!
OK!
3
4
Close the control panel cover.
Press Stop/Exit.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4
Paper jams
To clear paper jams, please follow the steps in this section.
WARNING
Before you clear a paper jam, make sure you have switched off and
unplugged the MFC. After you have just used the MFC, some parts
inside the MFC are extremely hot. When you open the front cover or
back output tray of the MFC, never touch the shaded parts shown in
the following diagram.
Front view
HOT!
Back view
HOT!
Clear the jammed paper as follows.
If the jammed paper is removed completely by using the information
in the following steps, you can install the paper tray first, and then
close the front cover and the MFC will resume printing automatically.
■ If a paper jam occurs when using the optional lower tray unit,
check for correct installation of the upper paper tray.
■ Always remove all paper from the paper tray and straighten
the stack when you add new paper. This helps prevent
multiple sheets of paper from feeding through the MFC at
one time and reduces paper jams.
12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE
1
2
Pull the paper tray completely out of the MFC.
Pull the jammed paper up and out of the MFC.
3
Press the cover release button and then open the front cover.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6
4
Pull out the drum unit and toner cartridge assembly. Pull the
jammed paper up and out of the MFC. If you cannot remove the
drum unit and toner cartridge assembly easily at this time, do not
use extra force. Instead, pull the edge of the jammed paper out
of the paper tray. If the jammed paper can not be pulled out
easily, turn the jam dial towards you as you gently pull the paper
out.
12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE
WARNING
To prevent damage to the MFC caused by static electricity, do not
touch the electrodes shown in the following diagram.
5
Open the back output tray. Pull the jammed paper out of the
fuser unit. If the paper jam can be cleared, go to Step 7.
If you have to pull the paper toward the back of the MFC, the
fuser may get dirty with toner powder and it may scatter on the
next printouts. Print a few copies of the test page until the
scattering of toner stops.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8
WARNING
After you have just used the MFC, some internal parts of the MFC
are extremely HOT! Wait for the MFC to cool down before you touch
the internal parts of the MFC.
HOT!
Back view
6
Open the jam clear cover (fuser cover). Pull the jammed paper
out of the fuser unit.
Jam Clear Cover
(Fuser Cover)
Back Output Tray
7
Close the jam clear cover (fuser cover). Close the back output
tray.
12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
8
Push the lock lever down and take the toner cartridge out of the
drum unit. Take out the jammed paper if there is any inside the
drum unit. Then put the toner cartridge back in the drum unit.
9
10
11
Put the drum unit and toner cartridge assembly back in the MFC.
Put the paper tray in the MFC.
Close the front cover.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10
If you are having difficulty with your MFC
If you think there is a problem with the way your faxes look, make a
copy first. If the copy looks good, the problem is probably not your
MFC. Check the chart below and follow the troubleshooting tips.
DIFFICULTY
SUGGESTIONS
Printing or Receiving Faxes
Condensed print and
horizontal streaks or the top
and bottom of sentences are
cut off.
If your copy looks good, you probably had a bad connection, with static
or interference on the telephone line. If the copy looks bad, clean the
scanner area. If there is still a problem, call Brother Customer Service
at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).
Vertical black lines when
receiving.
Sometimes you may see vertical streaks/black lines on the faxes you
receive. Your MFC’s primary corona wire for printing may be dirty, or the
sending party’s fax scanner may be dirty. Clean your primary corona
wire (see Cleaning the drum unit on page 12-24). Ask the sender to
make a copy to see if the problem is with the sending machine. Try
receiving from another fax machine. If the problem continues, call
Brother Customer Service at
1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada).
Horizontal streaks; lines are
missing.
You may get a fax with horizontal streaks or with missing lines. Usually
this is caused by a poor telephone connection. Ask the other party to
send the fax again.
Received faxes appear as split
or blank pages.
If the received data is divided and printed on two pages or if you get an
additional blank page, make sure that auto reduction setting is turned
On. (See Printing a reduced incoming fax (Auto Reduction) on page
5-5.)
Phone Line or Connections
Dialing does not work
Check for a dial tone. Change Tone/Pulse setting. (See Setting Tone
and Pulse dialing mode (Canada only) on page 4-4.) Check all line cord
connections and that the curled handset cord is not in the EXT jack.
Check the power cord connection.
The MFC does not answer
when called.
Make sure the MFC is in the correct receiving mode for your setup. (See
Choosing the Receive Mode on page 5-1 and To select or change your
Receive Mode on page 5-2.) Check for a dial tone. If possible, call your
MFC to hear it answer. If there is still no answer, check the telephone
line cord connection. Connect a standard telephone handset to the
MFC’s telephone jack. If there is no ringing when you call your MFC, ask
your telephone company to check the line.
No dial tone on the handset
Press Hook/Hold—OR—Lift the handset. If you hear no dial tone,
check telephone line cord connections at the machine and wall jack.
Check that handset curled cord is connected to the machine’s handset
jack. Test the wall jack with another single line telephone. If no dial tone
on the wall outlet, call your Telephone Company.
12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTY
SUGGESTIONS
Sending Faxes
Poor sending quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check
your MFC’s scanner operation. If copy quality is not good, clean the
scanner. (See Cleaning the scanner on page 12-22.)
Transmission Verification
Report says ‘RESULT:NG’ or
‘RESULT:ERROR’.
There is probably temporary noise or static on the line. Try sending the
fax again. If you send a PC FAX message and get ‘RESULT:NG’ or, on
the Transmission Verification Report, your MFC may be out of memory.
To gain extra memory, you can turn off Fax Storage (see Setting Fax
Storage on page 8-3), print fax messages in memory (see Polling on
page 5-9) or cancel a Delayed Fax or Polling Job (see Canceling a fax
in progress on page 6-9). If the problem continues, ask the telephone
company to check your phone line.
Vertical black lines when
sending.
If the copy you made shows the same problem, your scanner is dirty.
(See Cleaning the scanner on page 12-22.)
The other party does not
receive my fax.
Send a manual fax so you can listen to make sure the other party’s
machine is answering. Press Hook/Hold (or lift the handset) and dial the
number. Wait to hear fax receiving tones, and then press Start.
Handling Incoming Calls
Double-ring in Fax/Tel Mode
The MFC knows the incoming call is not a fax so it is signaling you to
answer the telephone call. Pick up the MFC’s handset or answer from
an extension or external phone and then press your MFC’s Telephone
Answer Code (default setting is 51).
MFC ‘Hears’ Voice as CNG
Tone.
If your MFC is set to Easy Receive On, it is more sensitive to sounds.
Your MFC may mistakenly interpret certain voices or music on the line
as a calling fax machine and respond with fax receiving tones.
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by
turning Easy Receive to Off. (See Easy Receive on page 5-4.)
Transferring a Fax Call to the
MFC.
If you answered at the MFC, press Start and hang up immediately. If
you answered on an external or extension phone, press your Fax
Receive Code (default setting is ( 51). When your MFC answers,
hang up.
Custom features on a single
line
If you have Call Waiting/Caller ID, RingMaster, Voice Mail, an
answering machine, an alarm system or other custom feature on a
single phone line with your MFC, it may create a problem sending or
receiving fax data.
For Example: Your Brother MFC handles the Caller ID subscriber
services. However, if you subscribe to Voice Mail or some other
custom service and its signal comes through the line while your MFC
is sending or receiving a fax, the signal can temporarily interrupt or
disrupt the fax data. Brother’s ECM feature should help overcome
this problem. This condition is related to the telephone system
industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate line with no
custom features is recommended.
Menu Setting Difficulties
The MFC beeps when you try
to access the Setup
Receive and Setup Send
menus.
Make sure that MFC is in Fax mode. If the Fax
key is not
illuminated, press it to turn on Fax mode. Setup Receive setting
(Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only
when the MFC is in Fax mode.
Copy Quality Difficulties
Vertical streaks appear in
copies.
Sometimes you may see vertical streaks on your copies. Either the
scanner or the primary corona wire for printing is dirty. Clean them
both. (See Cleaning the scanner on page 12-22 and Cleaning the drum
unit on page 12-24.)
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12
DIFFICULTY
SUGGESTIONS
Printer Difficulties
The MFC does not print.
Check the following:
• The MFC is plugged in and power switch turned on.
• The toner cartridge and drum unit are installed properly. (See
Replacing the drum unit on page 12-30.)
• The interface cable is securely connected between the MFC and
computer. (See the Quick Setup Guide.)
• Check to see if LCD is showing an error message. (See Error
messages on page 12-1.)
The MFC prints unexpectedly
or it prints garbage.
Reset the MFC or turn it off and then on again. Check the primary
settings in your application software to make sure it is set up to work with
your MFC.
The MFC prints first couple of
pages correctly, then some
pages have text missing.
Your computer is not recognizing the printer’s input buffer full signal.
Please make sure to connect the MFC cable correctly.
The MFC cannot print full
pages of an original
document.
Out of Memory message
occurs.
Reduce the printing resolution. Reduce the complexity of your original
documents and try again. Reduce the graphic quality, the number of font
sizes within your application software or add an optional memory. (See
Memory board on page 13-1.)
My headers or footers appear
when I view my document on
the screen but do not appear
when I print them.
Most laser printers have a restricted area that will not accept print.
Usually these are the first two lines and last two lines, leaves 62
printable lines. Adjust the top and bottom margins in your document to
allow for this.
Scanning Difficulties
TWAIN errors appear while
scanning.
Make sure the Brother TWAIN driver is selected as the primary source.
In PaperPort®, click Scan in the File menu and select the Brother
TWAIN driver.
Software Difficulties
Cannot install software or
print.
Run the MFC-Pro Suite Repair and Install program on the CD-ROM.
This program will repair and reinstall the software.
Cannot perform ‘2 in 1 or 4 in
1’ printing.
Check that the paper size setting in the application and in the printer
driver are the same.
Cannot print when using
Adobe Illustrator.
Try to reduce the print resolution.
When using ATM fonts, some
characters are missing or
some characters are printed in
their place.
If you are using Windows® 95/98/98SE/Me, select ‘Printer Settings’ from
the ‘Start’ menu. Select the properties of the ‘Brother MFC-8220 or
MFC-8220 (USB) Printer’. Click ‘Spool Setting’ on the ‘Details’ tab.
Select ‘RAW’ from ‘Spool Data Format’.
“Unable to write to LPT1” or
“LPT1 already in use” Error
Message appears.
1. Make sure the MFC is plugged in and power switch turned on and that
it is connected directly to the computer using an IEEE-1284
bi-directional parallel cable. The cable must not go through another
peripheral device (such as a Zip Drive, External CD-ROM Drive, or
Switch box).
2. Make sure the MFC is not displaying an error message on the LCD
Display.
3. Make sure no other device drivers, which also communicate through
the parallel port, are running automatically when you boot up the
computer (such as, drivers for Zip Drives, External CD-ROM Drive,
etc.) Suggested areas to check: (Load=, Run=command lines in the
win.ini file or the Setup Group)
4. Check with your computer manufacturer to confirm that the
computer’s parallel port settings in the BIOS are set to support a
bi-directional machine; i.e. Parallel Port Mode – ECP
“MFC is Busy” or “MFC
Connect Failure“ Error
Message appears.
12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTY
SUGGESTIONS
'MFC Connect Failure'
If the MFC is not connected to your PC and you have loaded the Brother
software, the PC will show 'MFC Connect Failure' each time you restart
Windows®. You can ignore this message or you can turn it off as follows.
Double-click "\tool\WarnOFF.REG" from the supplied CD-ROM.
The Scan key on the MFC's control panel will not work unless you
restart your PC with the MFC connected. To turn it back on, double-click
"\tool\WarnON.REG" from the supplied CD-ROM.
Paper Handling Difficulties
The MFC does not load paper.
The LCD shows Check
Paper or Paper Jam.
Check to see if the Check Paper or Paper Jam message appears on
the LCD. If it is empty, load a new stack of paper into the paper tray. If
there is paper in the paper tray, make sure it is straight. If the paper is
curled, you should straighten it. Sometimes it is helpful to remove the
paper, turn the stack over and put it back into the paper tray. Reduce the
amount of paper in the paper tray, and then try again. Check that the
manual feed mode is not selected in the printer driver.
The MFC does not feed paper
from the manual feed tray.
Reinsert the paper firmly, load one sheet at a time. Make sure that
manual feed mode is selected in the printer driver.
How can I load envelopes?
You can load envelopes from the manual feed tray. Your application
software must be set up to print the envelope size you are using. This is
usually done in the Page Setup or Document Setup menu of your
software. Refer to your software application manual.
What paper can I use?
You can use plain paper, envelopes, transparencies and labels that are
made for laser machines. (See About paper on page 2-1.)
How can I clear paper jams?
See Paper jams on page 12-5.
Print Quality Difficulties
Printed pages are curled.
Thin or thick paper below the standard can cause this problem. Make
sure you select the Paper Type that suits the media type you use. (See
Setting the Paper Type on page 4-5 and Media Type on page 2-4 in
Software User’s Guide on the CD-ROM.)
Printed pages are smeared.
The Paper Type setting may be incorrect for the type of print media you
are using. —OR— The print media may be too thick or have a rough
surface. (See Setting the Paper Type on page 4-5 and Media Type on
page 2-4 in Software User’s Guide on the CD-ROM.)
Printouts are too light.
Set Toner Save mode to off in the Advance tab in the printer driver. (See
Toner Save on page 2-7 in Software User’s Guide on the CD-ROM.)
Network Difficulties
I cannot print over the Network
Make sure that your MFC is plugged into the AC power outlet and is On
Line and in Ready mode. Press the Test switch. Then the current
settings of the NC-9100h are printed.Verify that the cabling and Network
connections are good. If possible, try connecting the MFC to a different
port on your hub using a different cable. Check to see if there is any LED
activity. The NC-9100h has a two color LED for diagnosing problems.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14
Improving the print quality
This section provides information on the following topics:
Examples of poor print
quality
ABCDEFGH
CDEF
abcdefghijk
defg
ABCD
abcde
01234
Faint
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Gray background
Ghost
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Toner specks
Hollow print
Recommendation
Check the printer’s environment. Conditions such as humidity, high
temperatures, and so on may cause this print fault. (See Choosing a
location on page ix.)
If the whole page is too light, Toner Save mode may be on. Turn off
Toner Save mode in the printer Properties tab of the driver.
—OR—
If your MFC is not connected to a computer, turn off Toner Save mode
in the MFC itself. (See Toner Save on page 4-11.)
Try installing a new toner cartridge. (See Replacing the toner cartridge
on page 12-25.)
Try installing a new drum unit. (See Replacing the drum unit on page
12-30.)
Make sure that you use paper that meets the recommended
specifications. (See About paper on page 2-1.)
Check the printer’s environment - high temperatures and high humidity
can increase the amount of background shading. (See Choosing a
location on page ix.)
Use a new toner cartridge. (See Replacing the toner cartridge on page
12-25.)
Use a new drum unit. (See Replacing the drum unit on page 12-30.)
Make sure you use paper that meets our specifications. Rough-surfaced
paper or thick print media may cause this problem.
Make sure that you choose the appropriate media type in the printer
driver. (See About paper on page 2-1.)
Try using a new drum unit. (See Replacing the drum unit on page
12-30.)
Make sure that you use paper that meets our specifications.
Rough-surfaced paper may cause the problem. (See About paper on
page 2-1.)
The drum unit may be damaged. Put in a new drum unit. (See Replacing
the drum unit on page 12-30.)
Make sure that you use paper that meets our specifications. (See About
paper on page 2-1.)
Choose Thick paper mode in the printer driver, or use thinner paper
than you are currently using.
Check the printer’s environment because conditions such as high
humidity can cause hollow print. (See Choosing a location on page ix.)
You may clear the problem by cleaning the primary corona wire inside
the drum unit by sliding the blue tab. Make sure you return the blue tab
to the home position (▲). (See Cleaning the drum unit on page 12-24.)
The drum unit may be damaged. Put in a new drum unit. (See Replacing
the drum unit on page 12-30.)
All black
12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Examples of poor print
quality
Recommendation
If the problem is not solved after printing a few pages, the drum unit may
have glue from label stock on the OPC drum surface.
3.7 in.
(94 mm)
3.7 in.
(94 mm)
White Spots on black text
and graphics at 3.7 in.
(94 mm) intervals
Clean the drum unit as follows:
1 Position the print sample in front of the drum unit, and find the exact
position of the poor print.
3.7 in.
(94 mm)
3.7 in.
(94 mm)
Black Spots at 3.7 in.
(94 mm) intervals
2 Turn the drum unit gear by hand while looking at the surface of the
OPC drum.
Do not touch the photosensitive drum with your fingers.
Photosensitive drum
3 When you have located the mark on the drum that matches the print
sample, wipe the surface of the OPC drum with a cotton swab until
the dust or paper powder on the surface comes off.
Do not try to clean the surface of the photosensitive drum with a
sharp object. (e.g. ball-point pen, paper clip etc.)
The drum unit may be damaged. Put in a new drum unit. (See Replacing
the drum unit on page 12-30.)
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16
Examples of poor print
quality
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black toner marks across
the page
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White lines across the page
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Recommendation
The drum unit may be damaged. Put in a new drum unit. (See Replacing
the drum unit on page 12-30.)
Make sure that you use paper that meets our specifications. (See About
paper on page 2-1.)
If you use label sheets for laser printers, the glue from the sheets may
sometimes stick to the OPC drum surface. To clean the drum unit, follow
the steps in the previous page.
Do not use paper that has clips or staples because they will scratch the
surface of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit may
be damaged.
Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause the problem.
Make sure that you select the appropriate media type in the printer
driver.
The problem may disappear by itself. Try printing multiple pages to clear
this problem, especially if the printer has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit. (See Replacing
the drum unit on page 12-30.)
Clean the inside of the printer and the primary corona wire in the drum
unit. (See Cleaning the drum unit on page 12-24.)
The drum unit may be damaged. Put in a new drum unit. (See Replacing
the drum unit on page 12-30.)
Lines across the page
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black lines down the page
Printed pages have toner
stains down the page.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Clean the primary corona wire of the drum unit.
Make sure the primary corona wire cleaner is at the home position (▲).
The drum unit may be damaged. Install a new drum unit. (See Replacing
the drum unit on page 12-30.)
The toner cartridge may be damaged. Put in a new toner cartridge. (See
Replacing the toner cartridge on page 12-25.) Make sure that a torn
piece of paper is not inside the printer covering the scanner window.
The fixing unit may be smudged. Call Brother Customer Service.
You may clear the problem by wiping the scanner window with a soft
cloth. (See Cleaning the printer on page 12-23.)
The toner cartridge may be damaged. Put in a new toner cartridge. (See
Replacing the toner cartridge on page 12-25.)
White lines down the page
GH
ABCDEF ijk
abcdefgh
ABCD
abcde
01234
Page skewed
Make sure the paper or other print media is loaded properly in the paper
tray and that the guides are not too tight or too loose against the paper
stack.
Set the paper guides correctly.
If you are using the manual feed tray. (See How to load paper on page
2-4.)
The paper tray may be too full.
Check the paper type and quality. (See About paper on page 2-1.)
12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Examples of poor print
quality
Curl or wave
B DEFGH
abc efghijk
A CD
bcde
1 34
Wrinkles or creases
Recommendation
Check the paper type and quality. High temperatures and high humidity
will cause paper to curl.
If you do not use the printer very often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray. Also,
try fanning the paper stack and then rotating the paper 180° in the paper
tray.
Try printing using the straight-through output path. (See How to load
paper on page 2-4.)
Make sure that paper is loaded properly.
Check the paper type and quality. (See About paper on page 2-1.)
Try printing using the straight-through output path. (See How to load
paper on page 2-4.)
Turn over the stack of paper in the tray or try rotating the paper 180° in
the input tray.
The drum unit is a consumable item and it is necessary to
replace it periodically.
Compatibility
If you are having difficulty sending or receiving a fax due to possible
interference on the phone line, we recommend that you adjust the
Equalization for compatibility with your phone line. The MFC adjusts
the modem speed for fax operations.
1 Press Menu, 2, 0, 2.
Miscellaneous
2.Compatibility
2 Press
or
to select
Normal, Basic (or High).
Press Set.
3 Press Stop/Exit.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18
Packing and shipping the MFC
Whenever you transport the MFC, use the packing materials that
came with your machine. If you do not pack the MFC correctly, you
may void your warranty.
1 Turn the MFC power switch off.
2 Unplug the MFC from the telephone wall jack.
3 Unplug the MFC from the AC power outlet.
4 Unplug the parallel and USB cable from the MFC, if it is
connected.
5 Open the front cover.
6
Remove the drum unit and toner cartridge assembly. Leave the
toner cartridge installed in the drum unit.
12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE
7
Place the drum unit and toner cartridge assembly into the plastic
bag and seal the bag.
8
Close the front cover. Fold down the face-down output tray flap.
Remove the telephone line cord, ADF document output support,
ADF document support, handset and handset curled cord.
Wrap the MFC in the plastic bag and place it in the original
carton with the original packing material.
9
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20
10
Pack the drum unit and toner cartridge assembly, telephone line
cord, AC cord, handset, handset curled cord and printed
materials in the original carton as shown below:
If you are returning the MFC to Brother as part of the Exchange
Service, pack only the MFC. Keep all separate parts to use with
your ‘Exchange’ machine.
11
Close the carton and tape it shut.
12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Routine maintenance
Cleaning the scanner
1
2
3
Turn the MFC power switch off and unplug the MFC from the AC
power outlet.
Lift the control panel cover.
Clean the white bar and the glass cover.
Moisten a small piece of clean soft, lint-free cloth with isopropyl
alcohol and carefully remove dirt from the glass cover and the
white bar of the scanner.
White Bar
Control Panel Cover
Glass Cover
4
Close the control panel cover.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22
Cleaning the printer
Caution
■ Do not use isopropyl alcohol to remove dirt from the control
panel. It may crack the panel.
■ Do not use isopropyl alcohol to clean the laser scanner window.
■ Do not touch the scanner window with your finger.
■ The drum unit contains toner, so handle it carefully. If toner
scatters and your hands or clothes get dirty, immediately wipe or
wash it off with cold water.
1 Turn the MFC power switch off, unplug the MFC from the AC
outlet and telephone cord and open the front cover.
2 Remove the drum unit and toner cartridge assembly.
WARNING
Just after you have used the MFC, some internal parts of the
machine are extremely HOT! When you open the front cover of the
MFC, never touch the shaded parts shown in the diagram below.
HOT!
Front view
12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE
3
Gently clean the scanner window by wiping it with a clean soft
dry cloth. Do not use isopropyl alcohol.
Laser Scanner
Window
Cleaning the drum unit
We recommend placing the drum unit and toner cartridge assembly
on a cloth or large disposable paper to avoid spilling and scattering
toner.
1 Clean the primary corona wire inside the drum unit by gently
sliding the blue tab from right to left several times.
2 Return the blue tab and snap it into the Home position (▼).
Home Position(▼)
Tab
Corona Wire
Caution
If the blue tab is not at Home position (▼), printed pages may have
vertical stripes.
3 Reinstall the drum unit and toner cartridge assembly into the
MFC. (See Replacing the drum unit on page 12-30.)
4 Close the front cover.
5 Plug in the power cord first, then the telephone cord.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24
Replacing the toner cartridge
The MFC can print up to 6,700 pages using a high yield toner
cartridge (TN-570). When the toner cartridge is running low, the LCD
shows Toner Low. The MFC is supplied with a standard toner
cartridge (TN-540) that must be replaced after approximately 3,500
pages. Actual page count will vary depending on your average type
of original document (i.e., standard letter, detailed graphics).
It is a good idea to keep a new toner cartridge ready for use
when you see the Toner Low warning.
Discard the used toner cartridge according to local regulations,
keeping it separate from domestic waste. Be sure to seal the toner
cartridge tightly so toner powder does not spill out of the cartridge. If
you have questions, call your local waste disposal office.
We recommend that you clean the MFC when you replace the toner
cartridge.
12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE
How to replace the toner cartridge
WARNING
Just after you use the MFC, some internal parts of the machine will
be extremely HOT! So, never touch the shaded parts shown in the
illustration.
HOT!
1
Open the front cover and pull out the drum unit.
Caution
■ Place the drum unit on a drop cloth or large piece of disposable
paper to avoid spilling and scattering the toner.
■ To prevent damage to the MFC from static electricity, do not
touch the electrodes shown below.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26
2
Hold down the lock lever on the right and pull the toner cartridge
out of the drum unit.
Lock Lever
Caution
Handle the toner cartridge carefully. If toner scatters on your hands
or clothes, immediately wipe it off or wash it with cold water.
3 Unpack the new toner cartridge. Place the used toner cartridge
into the aluminum bag and discard it according to local
regulations.
Caution
■ Wait to unpack the toner cartridge until immediately before you
install it in the MFC. If a toner cartridge is left unpacked for a long
period of time, the toner life is shortened.
■ Brother strongly recommends that you do not refill the toner
cartridge provided with your MFC. We also strongly recommend
that you continue to use only Genuine Brother Brand
replacement toner cartridges (TN-540 and TN-570). Using or
attempting to use potentially incompatible toner and/or toner
cartridges in your MFC may cause damage to the machine itself
and/or it may result in unsatisfactory print quality. Our warranty
coverage does not apply to any problem that was caused by the
use of unauthorized third party toner and toner cartridges. To
protect your investment and guarantee your print quality please
continue to replace consumed toner cartridges with only Genuine
Brother Branded Supplies.
12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE
4
Gently rock the toner cartridge from side to side five or six times
to distribute the toner evenly inside the cartridge.
5
Remove the protective cover.
6
Insert the new toner cartridge in the drum unit until it clicks into
place. If you put it in properly, the lock lever will lift automatically.
Drum Unit
Toner Cartridge
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28
7
Clean the primary corona wire inside the drum unit by gently
sliding the blue tab from right to left several times. Return the
blue tab to the Home position (▼) before reinstalling the drum
unit and toner cartridge assembly.
Home Position(▼)
8
Tab
Corona Wire
Reinstall the drum unit and toner cartridge assembly and close
the front cover.
12 - 29 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Replacing the drum unit
The MFC uses a drum unit to create print images on paper. If the
LCD shows Change Drum Soon, the drum unit is near the end of
its life and it is time to purchase a new one (DR-510).
Even if the LCD shows Change Drum Soon, you may be able to
continue printing without having to replace the drum unit for a while.
However, if there is a noticeable deterioration in the output print
quality (even before Change Drum Soon appears), then the drum
unit should be replaced. You should clean the MFC when you
replace the drum unit. (See Cleaning the drum unit on page 12-24.)
Caution
When removing the drum unit, handle it carefully because it contains
toner. If toner scatters and your hands or clothes get dirty,
immediately wipe or wash with cold water.
The drum unit is a consumable item, and it is necessary to
replace it periodically. There are many factors that determine
the actual drum life, such as temperature, humidity, type of
paper and how much toner you use for the number of pages per
print job. The estimated drum life is up to 20,000 pages. The
actual number of pages your drum will print may be significantly
less than these estimates. Because we have no control over the
many factors that determine the actual drum life, we cannot
guarantee a minimum number of pages that will be printed by
your drum.
WARNING
Just after you have used the MFC, some internal parts of the MFC
are extremely HOT! So, never touch the shaded parts shown in the
illustration.
HOT!
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 30
Follow these steps to replace the drum unit:
1 Press the cover release button and then open the front cover.
2 Remove the old drum unit and toner cartridge assembly. Place
it on a drop cloth or disposable paper to avoid scattering toner.
Caution
To prevent damage to the printer from static electricity, do not touch
the electrodes shown below.
12 - 31 TROUBLESHOOTING AND ROUTINE MAINTENANCE
3
Hold down the lock lever on the right and pull the toner cartridge
out of the drum unit. (See Replacing the toner cartridge on page
12-25.)
Lock Lever
Discard the used drum unit according to local regulations,
keeping it separate from domestic waste. Be sure to seal the
drum unit tightly so toner powder does not spill out of the unit. If
you have questions, call your local waste disposal office.
4
5
6
7
8
Wait to unpack the new drum unit until immediately before
installing it. Place the old drum unit into the plastic bag and
discard it according to local regulations.
Reinstall the toner cartridge into the new drum unit. (See
Replacing the toner cartridge on page 12-25.)
Reinstall the new drum unit, keeping the front cover open.
Press Clear/Back.
Press 1 and when the LCD shows
Replace Drum?
1.Yes 2.No
Accepted, and close the front
cover.
Caution
If toner scatters and your hands or clothes get dirty, immediately
wipe it off or wash it with cold water.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 32
Checking the drum life
You can see the percentage of the drum’s life that remains available.
1 Press Menu, 2, 0, 3.
Miscellaneous
2 For two seconds, the LCD shows the 3.Drum Life
available percentage of drum life.
Even if the remaining drum life is 0%, you may continue to use
the drum unit until you have a print quality problem.
Page Counter
You can see number of total pages, copy pages, print pages and
List/Fax (total fax print + total list print) pages that your MFC has
printed.
1 Press Menu, 2, 0, 4.
Miscellaneous
2 The LCD shows number of pages for 4.Page Counter
Total.
Press
or
to see Copy, Print and List/Fax.
3 Press Stop/Exit.
12 - 33 TROUBLESHOOTING AND ROUTINE MAINTENANCE
13 Optional accessories
Memory board
The memory board is installed on the main controller board inside the
MFC. When you add the optional memory board, it increases the
performance for both copier and printer operations.
Optional Memory
32 MB TECHWORKS 12457-0001
64 MB TECHWORKS 12458-0001
128 MB TECHWORKS 12459-0001
In general, the DIMM must have the following specifications:
Type:
100 pin and 32 bit output
CAS Latency:
2 or 3
Clock Frequency:
100MHz or more
Capacity:
32, 64, 128 MB
Height:
1.4 inches (35 mm) or less
Parity:
NONE
DRAM Type:
SDRAM 4 Bank
Some DIMMs might not work with this MFC. For the latest
information from Brother visit:
http://solutions.brother.com
OPTIONAL ACCESSORIES 13 - 1
Installing the optional memory board
WARNING
■ DO NOT touch the surface of the main board within 15 minutes
after turning off the power.
■ Before installing the optional memory board, make sure there are
no faxes in the memory.
■ Do NOT unplug any internal connectors.
1 Disconnect the telephone line cord and handset curled cord
from the MFC, turn the MFC power switch off, unplug the MFC
power cord from the AC power outlet, and then disconnect the
interface cable.
WARNING
Turn the MFC power switch off, before installing (or removing) the
memory board.
2
Remove the side cover. Loosen the two screws, and then
remove the metal shield plate.
3
Unpack the DIMM and hold it by the edges.
13 - 2 OPTIONAL ACCESSORIES
WARNING
DIMM boards can be damaged by even a small amount of static
electricity. Do not touch the memory chips or the board surface.
Wear an antistatic wrist strap when you install or remove the board.
If you do not have an antistatic wrist strap, frequently touch the bare
metal on the printer.
4 Hold the DIMM with your fingers on the side edges and your
thumb on the back edge. Line up the notches on the DIMM with
the DIMM slot. (Check that the locks on each side of the DIMM
slot are open or facing outwards.)
5
6
7
8
9
10
Press the DIMM straight into the slot (press firmly). Make sure
the locks on each side of the DIMM click into place. (To remove
a DIMM, you must release the locks.)
Put the metal plate back on and secure the metal plate with the
two screws.
Put the side cover back on.
Reconnect any additional interface cables that you removed.
Reconnect the power cable and then turn on the MFC power
switch.
Reconnect the telephone line cord and handset curled cord.
■ To check that you have installed the DIMM correctly, print
the printer settings by using the selection in the driver and
check the printout to make sure it shows the additional
memory.
■ You can check the current memory size in the User Settings
list. (Press Menu, 5, 5.)
OPTIONAL ACCESSORIES 13 - 3
Network (LAN) board
When you add the optional Network (LAN) Board (NC-9100h), you
can connect your MFC into the network to use the Internet FAX,
Network Scanner, Network Printer and Network Management
operations.
WARNING
DO NOT touch the surface of the main board within 15 minutes after
turning off the power.
For more details about how to configure the Network board, please
see the NC-9100h Network User's Guide on the CD-ROM supplied
with the MFC.
NC-9100h
Print/Fax Server
13 - 4 OPTIONAL ACCESSORIES
Before starting installation
Be careful when handling the NC-9100h. There are many delicate
electronic components that are susceptible to damage from static
electricity. To avoid such damage, use the following precautions
when handling the board.
■ Leave the NC-9100h in its anti-static bag until you are ready to
install it.
■ Make sure that you are adequately grounded before touching the
NC-9100h. Use an anti-static wrist strap and a grounding mat if
possible. If you do not have an anti-static wrist strap, touch the
bare metal surface on the back of the machine before handling
the NC-9100h.
■ Avoid moving around the work area in order to eliminate static
charge build-up.
■ If possible, do not work on a carpeted area.
■ Do not flex the board and do not touch the components on the
card.
Tools Required:
Phillips Screwdriver
Step 1: Hardware installation
WARNING
DO NOT touch the surface of the main board within 15 minutes after
turning off the power.
■ Do NOT unplug any internal connectors.
1 Disconnect the telephone line cord and handset curled cord
from the MFC, turn the MFC power switch off, unplug the MFC
power cord from the AC power outlet, and then disconnect the
interface cable.
OPTIONAL ACCESSORIES 13 - 5
WARNING
Turn the MFC power switch off, before installing (or removing) the
NC-9100h board.
2
Remove the side cover. Loosen the two screws, and then
remove the metal shield plate.
3
Loosen the two screws, and then remove the metal cover plate.
Cover Plate
13 - 6 OPTIONAL ACCESSORIES
4
Plug the NC-9100h into connector P1 located on the main board
as shown in the illustration (press firmly) and secure the
NC-9100h with the two screws.
5
Put the metal shield plate back on and secure it with the two
screws.
Put the side cover back on.
Reconnect any additional interface cables that you removed.
Reconnect the power cable and then turn on the MFC power
switch.
Reconnect the telephone line cord and handset curled cord.
Press the Test switch and print a network configuration page.
(See Test switch on page 13-9.)
6
7
8
9
10
OPTIONAL ACCESSORIES 13 - 7
Step 2: Connecting the NC-9100h to an
Unshielded Twisted Pair 10BASE-T or
100BASE-TX Ethernet Network
To connect the NC-9100h to a 10BASE-T or 100BASE-TX Network,
you must have an Unshielded Twist Pair Cable. One side of the cable
must be connected to a free port on your Ethernet hub and the other
side must be connected to the 10BASE-T or 100BASE-TX connector
(an RJ45 Connector) of the NC-9100h.
Verifying successful hardware Installation:
Plug in the AC power cord. After initialization and warm-up (this may
take several seconds), the machine will come to a Ready state.
LED
No light:
If both of the two LEDs are off, then the print server is not connected
to the network.
Link/Speed LED is orange: Fast Ethernet
This Link/Speed LED will be orange if the print server is connected
to a 100BASETX Fast Ethernet network.
Link/Speed LED is green: 10 BASE T Ethernet
This Link/Speed LED will be green if the print server is connected to
a 10 BASE T Ethernet.
13 - 8 OPTIONAL ACCESSORIES
Active LED is yellow:
The Active LED will blink if the print server is connected to the
network.
If there is a valid connection to the network, the LED will blink
orange or green.
Test switch
Short push: Prints the network configuration page.
Long push (more than 5 seconds): Reset the network configuration
back to the default settings.
Test Switch
Link/Speed
LED
Ethernet
RJ-45
Active LED
To set up the MFC on the Network, see the NC-9100h Network
User’s Guide on the CD-ROM.
Paper Tray #2
You can purchase the Paper Tray #2 accessory (LT-5000) to use as
a third paper source. Tray #2 holds up to 250 sheets of 20 lb (80
g/m2) paper.
Paper Tray #2
Holds approx. 250 sheets of 20 lb (80 g/m2)
Basis Weight
16 to 28 lb (60 to 105 g/m2)
Moisture Content
4% to 6% by weight
We Recommend:
Cut sheet:
Xerox 4200 DP 20 lb
Hammermill Laser Paper 24 lb
OPTIONAL ACCESSORIES 13 - 9
G Glossary
ADF (Automatic Document Feeder) The original document can
be placed in the ADF and scanned one page at a time
automatically.
Auto Dial List A listing of names and numbers stored in One-Touch
and Speed-Dial memory, in numerical order.
Automatic fax transmission Sending a fax without picking up the
handset of the MFC (or pressing Hook/Hold).
Automatic Redial A feature that enables your MFC to redial the last
fax number if the fax did not go through because the line was
busy.
Auto Reduction Reduces the size of incoming faxes.
Batch Transmission As a cost savings feature, all delayed faxes to
the same fax number will be sent as one transmission.
Beeper The sound the keys make when they are pressed, an error
occurs, or a fax has been received or sent.
Beeper volume Volume setting for the beep when you press a key
or make an error.
Broadcasting The ability to send the same fax message to more
than one location.
Caller ID A subscriber service purchased from the telephone
company that lets you see the number (or name) of the party
calling you. Your MFC stores the latest callers so you can print a
Log and view caller information.
Call Waiting A subscriber service from the telephone company
that lets you answer a second call without disconnecting the
first caller.
CNG tones The special tones (beeps) sent by fax machines during
automatic transmission to tell the receiving machine that they are
from a fax machine.
Communication error (or Comm. Error) An error during fax
sending or receiving, usually caused by line noise or static.
G - 1 GLOSSARY
Coding Method Method of coding the information contained in the
original document. All fax machines must use a minimum
standard of Modified Huffman (MH). Your MFC is capable of
greater compression methods, Modified Read (MR), Modified
Modified Read (MMR) and JBIG, if the receiving machine has the
same capability.
Compatibility Group The ability of one fax unit to communicate
with another. Compatibility is assured between ITU-T Groups.
Contrast Setting to compensate for dark or light original
documents, by making faxes or copies of dark original documents
lighter and light original documents darker.
Cover Page Prints a page at the other party’s fax machine that
contains the sender and recipient’s name and fax number,
number of pages and comment. You can generate an electronic
cover page at the other end with pre-programmed information
from memory or you can print a sample cover page to fax with
your original documents.
Cover Page Message The comment that is on the Cover Page.
This is a programmable feature.
Delayed Fax Sends your fax at a later time that day.
Distinctive Ring A subscriber service purchased from the
telephone company that provides another phone number on an
existing phone line. The Brother MFC uses the new number to
simulate a dedicated fax line.
Drum Unit A printing device for the MFC.
Dual Access Your MFC can scan outgoing faxes or scheduled jobs
into memory at the same time it is sending a fax or receiving or
printing an incoming fax.
Easy Receive Enables your MFC to respond to CNG tones if you
interrupt a fax call by answering it.
ECM (Error Correction Mode) Detects errors during fax
transmission and resends the pages of the fax that had an error.
Extension phone A telephone on the fax number that is plugged
into a separate wall jack.
External phone A telephone that is plugged into the EXT jack of
your MFC.
GLOSSARY G - 2
F/T Ring Time The length of time that the Brother MFC rings (when
the Receive Mode setting is Fax/Tel) to notify you to pick up a
voice call that it answered.
Fax Activity Report Lists information about the last 200 incoming
and outgoing faxes. TX means Transmit. RX means Receive.
Fax Forwarding Sends a fax received into the memory to another
pre-programmed fax number.
Fax Receive Code Press this code ( 51) when you answer a fax
call from an extension or external phone to transfer the call to the
MFC.
Fax Storage You can print stored faxes later at your MFC, or
retrieve them from another location using the Remote Retrieval
operations.
Fax/Tel You can receive faxes and telephone calls. Do not use this
mode if you are using a telephone answering device (TAD).
Fax tones The signals sent by sending and receiving fax machines
while communicating information.
Fine resolution Resolution is 203 x 196 dpi. It is used for small print
and graphs.
Gray scale The shades of gray available for copying and faxing
photographs.
Group number A combination of One-Touch, Speed-Dial numbers
that are stored as a Speed-Dial number for Broadcasting.
Help list A printout of the complete Menu that you can use to
program your MFC when you do not have the User’s Guide with
you.
Interval The pre-programmed time period between automatically
printed Activity Reports. You can print Activity Reports on demand
without interrupting this cycle.
LCD (liquid crystal display) The display screen on the MFC that
shows interactive messages during On-Screen Programming and
shows the date and time when the MFC is idle.
Manual fax When you lift the handset of the MFC or press
Hook/Hold so you can hear the receiving fax machine answer
before you press Start to begin transmission.
G - 3 GLOSSARY
Menu mode Programming mode for changing your MFC’s settings.
MFL-Pro Suite Turns your MFC into a printer and a scanner and
enables PC faxing using the MFC.
OCR (optical character recognition) The bundled ScanSoft®
TextBridge® software application converts an image of text to text
you can edit.
One-Touch Keys on the MFC control panel where you can store
numbers for easy dialing. You can store a second number on
each key if you press Shift and the One-Touch key together.
Out of Paper Reception Receives faxes into the MFC’s memory
when the machine is out of paper.
Overseas Mode Makes temporary changes to the fax tones to
accommodate noise and static on overseas phone lines.
Paging This feature enables your MFC to call your pager when a fax
is received into its memory.
Pause Allows you to place a 3.5 second delay in the dialing
sequence stored on Speed-Dial numbers. Press Redial/Pause
as many times as needed for longer pauses.
Photo resolution A resolution setting that uses varying shades of
gray for the best representation of photographs.
Polling The process of a fax machine calling another fax machine
to retrieve waiting fax messages.
Pulse A form of rotary dialing on a telephone line.
Real Time Transmission When memory is full, you can send faxes
in real time.
Remaining jobs You can check which jobs are waiting in memory
and cancel jobs individually.
Remote Retrieval Access The ability to access your MFC remotely
from a touch tone phone.
Remote Access Code Your own four-digit code that allows you to
call and access your MFC from a remote location.
Resolution The number of vertical and horizontal lines per inch.
See: Standard, Fine, Super Fine and Photo.
GLOSSARY G - 4
Ring Delay The number of rings before the MFC answers in Fax
mode.
Ring Volume Volume setting for the MFC’s ring.
Scanning The process of sending an electronic image of a paper
original document into your computer.
Speed-Dial A pre-programmed number for easy dialing. You must
press the Search/Speed Dial key and then #, and the three digit
code to start the dialing process.
Standard resolution 203 x 98 dpi. It is used for regular size text
and quickest transmission.
Station ID The stored information that appears on the top of faxed
pages. It includes the sender’s name and fax number.
Super fine resolution 203 x 392 dpi. Best for very small print and
line art.
TAD (telephone answering device) You can connect an external
TAD to the EXT. jack of your MFC.
Telephone Answer Code (Fax/Tel mode) When the MFC
answers a voice call, it pseudo/double-rings. You can pick up at
an extension phone by pressing this code (# 51).
Temporary Settings You can select certain options for each fax
transmission and copy without changing the default settings.
Tone A form of dialing on the telephone line used for Touch Tone
telephones.
Toner cartridge An accessory that holds toner for the drum unit on
Brother laser models.
Toner Save A process that causes less toner to be affixed to the
page to extend the life of the toner assembly. This will make the
receiving document significantly lighter.
Transmission The process of sending faxes over the phone lines
from your MFC to the receiving fax machine.
Transmission Verification Report A listing for each transmission,
that shows its date, time and number.
G - 5 GLOSSARY
True Type fonts The fonts that are used in the Windows® operating
systems. If you install the Brother TrueType fonts, more types of
fonts will be available for Windows® applications.
User Settings A printed report that shows the current settings of
your MFC.
GLOSSARY G - 6
S
Specifications
Product description
The MFC-8220 is 5 in 1 Multi-Function Center: Printer, Copier,
Scanner, Fax, and PC-Fax (via your PC).
General
Standard Memory
Capacity
32 MB
Optional Memory
1 DIMM slot; Memory expandable up to 160 MB
via 64 MB or 128 MB DIMM
Automatic Document
Feeder (ADF)
Up to 30 sheets
Paper Tray
250 sheets (20 lb)
Manual Feed Tray
Single sheet (20 lb)
Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam
scanning
LCD (Liquid Crystal
Display)
16 characters × 2 lines
Warm-up
Max. 18 seconds at 73.4°F (23°C)
Power Source
120V AC 50/60Hz
Power Consumption
Average Operating (Copying): 400 W or less (25°C)
Peak:
Sleep:
Standby:
1090 W or less
9 W or less
75 W or less (25°C )
Dimensions (WDH)
17.0 x 17.8 x 13.2 (in.)
Weight
Without Drum/Toner Unit:
25.6 lb
Noise Level
Sound Pressure Copying : 53 dBA
Standby : 30 dBA
S - 1 SPECIFICATIONS
General (continued)
Temperature
Operating:
Storage:
50 - 90.5°F
32 - 104°F
Humidity
Operating:
Storage:
20 to 80% (without condensation)
10 to 90% (without condensation)
Print media
Paper Input
Paper Tray
■ Paper type:
Plain paper, recycled paper and
transparencies, envelopes (Manual Feed Tray)
■ Paper size:
A4, Letter, Legal, B5, Executive,
A5, A6, B6 (ISO)
Weight: 16 - 28 lb (Paper Tray)
For more details, see Paper specifications for
each paper tray on page 2-1.
■ Maximum paper tray capacity: Approx. 250
sheets of 20 lb plain paper
Manual Feed Tray
■ Paper size:
Width: 2.75 - 8.66"
Height: 4.57 - 16.00"
Weight: 16 - 43 lb
Paper Output
Up to 150 sheets of plain paper (Face down print
delivery to the output tray)
Copy
Color/Monochrome
Monochrome
Copy Speed
Up to 21 copies/minute (Letter paper)
Multiple Copies
Stacks or Sorts up to 99 pages
Enlarge/Reduce
25% to 400% (in increments of 1%)
Resolution
Max. 300 x 600 dpi
SPECIFICATIONS S - 2
Fax
Compatibility
ITU-T Group 3
Coding System
MH/MR/MMR/JBIG
Modem Speed
33600-2400 bps
Automatic Fallback
Original Size
ADF Width:
ADF Height:
Scanning Width
8.16 inches
Printing Width
8.16 inches
Gray Scale
256 levels
Polling Types
Standard, Sequential
Contrast Control
Automatic/Light/Dark
(manual setting)
Resolution
• Horizontal 203 dot/inch
• Vertical
• Standard 98 line/inch
• Fine, Photo 196 line/inch
• Super fine 392 line/inch
One-Touch Dial
32 (16 × 2)
Speed-Dial
300 locations
Automatic Redial
One time after 5 minutes
Auto Answer
0, 1, 2, 3 or 4 rings
Communication Source
Public switched telephone network.
Memory Transmission
Up to 600*1/500*2 pages
Out of Paper Reception
Up to 600*1/500*2 pages
5.8" to 8.5"
3.9" to 14.0"
*1
“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,
JBIG code). Specifications and printed materials are subject to change without prior notice.
*2
"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).
Specifications and printed materials are subject to change without prior notice.
S - 3 SPECIFICATIONS
Scanner
Color/Monochrome
Monochrome
TWAIN Compliant
Yes (Windows® 95/98/98SE/Me/2000 Professional
and Windows NT® Workstation Version 4.0)
Mac OS® 8.6-9.2/Mac OS® X 10.1/10.2.1-10.3 or
greater
WIA Compliant
Yes (Windows® XP)
Resolution
Up to 9600 × 9600 dpi (interpolated)*
Up to 300 × 600 dpi (optical)
* Maximum 1200 x 1200 dpi scanning with
Windows® XP (resolution up to 9600 x 9600 dpi
can be selected by using the Brother scanner
utility)
original document Size
ADF Width:
ADF Height:
Scanning Width
8.16 inches
Gray Scale
256 levels
5.8" to 8.5"
3.9" to 14.0"
Scanning directly to a networked PC is available with Windows®
98/98SE/Me/2000 Professional and XP.
Mac OS® X scanning is supported in Mac OS® X
10.1/10.2.1-10.3 or greater.
SPECIFICATIONS S - 4
Printer
Emulation
PCL6 (Brother Printing System for Windows®
emulation mode of HP LaserJet) and BR-Script
(PostScript® 3™ language emulation)
Printer Drivers
Windows® 95/98/98SE/Me/2000 Professional/XP
and Windows NT® Workstation Version 4.0 driver
supporting Brother Native Compression mode and
bi-directional capability
Apple® Macintosh® QuickDraw® Driver and
PostScript (PPD) for Mac OS® 8.6-9.2/Mac OS®
X 10.1/10.2.1-10.3 or greater
Resolution
HQ1200 (Max. 2400 × 600 dpi)
Print Quality
Normal printing mode
Economy printing mode (saves toner usage)
Print Speed
Up to 21 pages/minute letter size
(when loading paper from paper tray)
First Print
Less than 10 seconds (using letter size paper in
paper tray)
Interfaces
Interface
Recommended Cable
Parallel
A bi-directional shielded parallel cable that is
IEEE 1284 compliant and no longer than
6 feet.
USB
A Hi-Speed USB 2.0 cable that is no longer than
6 feet.
Please make sure that you use a Hi-Speed USB 2.0 certified
cable if your computer uses a Hi-Speed USB 2.0 interface.
Even if your computer has a USB 1.1 interface you can connect
the MFC.
S - 5 SPECIFICATIONS
Computer requirements
Minimum System Requirements
Computer Platform & Operating
System Version
Processor
Minimum Speed
Minimum
RAM
Recommended
RAM
Available Hard Disk
Space
Driver
Windows®
Operating
System
95, 98, 98SE
Pentium 75MHz
24 MB
32 MB
Me
Pentium
150MHz
32 MB
64 MB
NT® Workstation 4.0
Pentium 75MHz
2000 Professional
Pentium 133MHz
64 MB
128 MB
XP
Pentium 233MHz
128 MB
256 MB
32 MB
64 MB
Mac OS® 8.6 - 9.2
(Printing, Scanning
and PC-FAX Send
Only)
Apple®
Macintosh ®
Operating
System
Mac OS® X
10.1/10.2.1-10.3 or
greater (Printing,
Scanning*2, PC-FAX
Send and Remote
Setup Only)
Application
Software*1
100 MB
80 MB
All base models
meet minimum
Requirements
180 MB
50 MB
128 MB
200 MB
160 MB
NOTE: USB is not supported under Windows® 95 or Windows NT® WS 4.0.
All registered trademarks referenced herein are the property of their respective companies.
For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/
■
*1
Application software is different for Windows® and
Macintosh®.
■ *2 Scanning is supported in 10.2.1 - 10.3 or greater.
SPECIFICATIONS S - 6
Consumable items
Toner Cartridge Life
Expectancy
TN-540: Standard Toner Cartridge - Up to 3,500*
pages
TN-570: High Yield Toner Cartridge - Up to 6,700*
pages
*(when printing letter size or A4 paper at 5% print
coverage)
Toner life expectancy will vary depending upon the
type of average print job.
Drum Unit Life
Expectancy
DR:510: Up to 20,000 pages/drum unit
There are many factors that determine the actual
drum life, such as temperature, humidity, type of
paper, toner that you use and the number of
pages per print job.
S - 7 SPECIFICATIONS
Network (LAN) board (NC-9100h)
Option
When you add the optional Network (LAN) Board
(NC-9100h), you can connect your MFC into the
network to use the Internet FAX, Network Scanner,
Network Printer and Network Management
software operations for small workgroups.
SMTP/POP3 E-mail Services are required for
Internet Fax.
Support for:
Windows® 95/98/Me/NT® 4.0/2000/XP
Novell NetWare 3.X, 4.X, 5.X
Mac OS® 8.6 - 9.2/
Mac OS® X 10.1/10.2.1-10.3 or greater
Ethernet 10/100 BASE-TX Auto Negotiation
TCP/IP, IPX/SPX, AppleTalk, DLC/LLC, NetBIOS
RARP, BOOTP, DHCP, APIPA, WINS
LPR/LPD, Port9100, SMTP/POP3
SMB (NetBIOS/ IP), IPP, SSDP, Rendezvous™,
FTP SNMP, MIBII as well as Brother private MIB
TELNET, HTTP, TFTP
Included Utilities:
BRAdmin Professional and Web Based
Management
■
■
Scanning directly to a networked PC is not
supported in Windows® 95, NT® and Mac OS®.
BRAdmin Professional is not supported in Mac
OS®.
SPECIFICATIONS S - 8
I
Index
A
Access codes, storing and
dialing ............................... 7-6
Accessories and supplies ....... ii
ADF (automatic document
feeder) .............................. 2-7
ADF cover ........................ 12-4
Answering machine (TAD)
connecting ..................... 1-12
Auto Dial ............................. 7-1
Access codes and credit card
numbers
setting up/dialing ........... 7-6
Broadcasting .................. 6-14
using Groups .............. 6-14
Group dial
changing ....................... 7-5
setting up Groups for
Broadcasting ............... 7-5
One-Touch dial
changing ....................... 7-4
setting up ...................... 7-1
using .................... 6-2, 6-14
Search ............................. 6-2
Speed-Dial
changing ....................... 7-4
setting up ...................... 7-3
using .................... 6-2, 6-14
Automatic
fax receive ....................... 5-1
Easy Receive ................ 5-4
fax redial .......................... 6-7
transmission .................... 6-3
B
Back light ..................... 1-7, 1-8
I - 1 INDEX
Broadcasting ..................... 6-14
setting up Groups for ....... 7-5
Brother
accessories and supplies .....ii
Brother numbers .................. i
Customer Service ................ i
fax back system ...................ii
Frequently Asked Questions
(FAQs) ................................ i
product support .................... i
test sheet, sending ........... 1-2
Warranties ..............iii, iv, v, vi
C
Caller ID ............................ 5-13
Out of Area ..................... 5-13
print list ........................... 5-14
Private Call ..................... 5-13
view list .......................... 5-14
Canceling
Fax Forwarding ................ 8-6
fax jobs in memory ........... 6-9
Fax Storage .............. 8-3, 8-6
jobs awaiting redial .......... 6-9
Paging .............................. 8-6
Cleaning (routine maintenance)
drum unit ...................... 12-24
printer ........................... 12-23
scanner ........................ 12-22
CNG tones ........................ 1-10
Computer requirements ......S-6
Connecting
external TAD .................. 1-12
external telephone ......... 1-11
two-line external TAD or
telephone ..................... 1-17
Consumable items ..............S-7
Contrast key (copying) ......10-8
Copy
Contrast key ................... 10-8
default settings, changing
.................................... 10-13
Enlarge/Reduce key ....... 10-5
enter Copy mode ............ 10-1
keys ................................ 10-4
multiple ........................... 10-2
Options key .................... 10-9
page layout ................... 10-11
paper ................................ 2-1
Quality key (type of original
document) .................... 10-7
single .............................. 10-2
sort ............................... 10-12
temporary settings .......... 10-4
tray use .......................... 4-12
Cover page
composing ...................... 6-10
custom comments .......... 6-11
for all faxes ..................... 6-13
for next fax only .............. 6-12
printed form .................... 6-13
Credit card numbers, storing
and dialing ......................... 7-6
Custom telephone features
..............................1-18, 12-13
D
Date and Time .................... 4-1
Delayed Batch Transmission
......................................... 6-16
Delayed Fax ...................... 6-16
Dialing
a pause ............................ 7-7
access codes and credit card
numbers ......................... 7-6
automatic fax redial .......... 6-7
Groups ............................6-14
stored numbers .................7-1
Distinctive Ring ..................5-10
setting ring pattern
............................. 5-11, 5-12
turning off ........................5-12
Drum unit
checking remaining life ...12-33
replacing .......................12-30
Dual Access ........................6-7
E
Easy Receive ......................5-4
ECM (Error Correction Mode)
.........................................1-11
Ecology
Sleep Time .....................4-11
Toner Save .....................4-11
Enlarge/Reduce key (copying)
.........................................10-5
Envelopes ............................2-6
Equalization .....................12-18
Error messages on LCD
Check Paper ...................12-1
Comm. Error ...................12-2
Machine Error .................12-2
Not Registered ................12-2
Out of Memory ................12-3
while scanning a document
.......................................10-3
Extension telephones
using .................................5-7
External telephone
connecting ......................1-11
F
Fax codes
Fax Receive Code .... 5-4, 5-7
Remote Access Code .......8-4
Telephone Answer Code ....5-7
INDEX I - 2
Fax Forwarding
changing remotely .... 8-6, 8-8
programming a number ... 8-1
Fax Storage ........................ 8-3
backup copy .................... 8-1
canceling ......................... 8-3
printing from memory ....... 5-5
turning on ......................... 8-3
Fax, stand-alone
Receive Mode .................. 5-1
receiving
compatibility .............. 12-18
difficulties .................. 12-11
Fax Forwarding ............. 8-6
Paging ........................... 8-2
Polling ........................... 5-9
reducing to fit on paper ... 5-5
retrieving from a remote
site .............................. 8-8
Ring Delay, setting ........ 5-2
Sequential RX ............... 5-9
using fax codes ............. 5-7
sending
at end of conversation ... 6-4
automatic ...................... 6-3
Broadcasting ............... 6-14
canceling from memory .. 6-9
compatibility .............. 12-18
contrast ......................... 6-5
delayed ....................... 6-16
difficulties .................. 12-12
enter Fax mode ............. 6-1
from ADF ...................... 2-7
from memory (Dual Access)
..................................... 6-7
manual .......................... 6-3
overseas ..................... 6-15
Real Time Transmission .. 6-8
resolution ...................... 6-6
I - 3 INDEX
Fax/Tel mode ...................... 5-1
answering at extension
phones ........................... 5-7
double-ringing (voice calls)
........................................ 5-3
Fax Receive Code ........... 5-8
receiving faxes ................. 5-7
setting F/T Ring Time ....... 5-3
setting Ring Delay ............ 5-2
Telephone Answer Code ... 5-7
FCC notices ...................... 11-1
G
Gray scale ................... S-3, S-4
Groups for Broadcasting
storing .............................. 7-5
H
Hearing aid compatible ....... 4-9
HELP
Help List ........................... 9-3
LCD messages ................ 3-1
navigation keys ............. 3-2
I
Interfaces ............................S-5
J
Jacks
convert to RJ11 jack ...... 1-15
EXT. jack
external telephone ....... 1-11
TAD (answering machine)
................................... 1-12
triplex adapter ....... 1-15, 1-16
Jams
original document ........... 12-4
paper .............................. 12-5
Maintenance, routine ...... 12-22
Manual
dialing ............................... 7-7
receive ..............................5-1
transmission ..................... 6-3
Manual feed tray ................. 2-6
Memory Security ......6-18, 6-19
Memory Storage ................. 3-1
Menu table ..........................3-1
Mode keys
Copy ............................... 10-1
Fax ................................... 6-1
Scan ................................. 1-5
Multi-line connections (PBX)
......................................... 1-18
type ...................................4-5
Phone line
connections ....................1-13
difficulties ......................12-11
multi-line (PBX) ...............1-18
roll-over lines ..................1-15
two-line phone system ....1-15
Polling ..................................5-9
receiving ...........................5-9
sending ...........................6-17
sequential receiving ..........5-9
Power
failure ................................3-1
Print
area ................................10-1
difficulty .........................12-11
fax from memory ...............5-5
improving the print quality
.....................................12-15
jams ................................12-5
resolution ......................... S-5
specifications ................... S-5
Printer drivers ..................... S-5
O
Q
One-Touch dial
changing ........................... 7-4
storing ..............................7-1
Options key (copying) ....... 10-9
Quality key (copying) .........10-7
L
LAN Configuration .............3-11
LCD (liquid crystal display)
LCD Contrast .................4-12
MFC status ................1-7, 1-8
programming .................... 3-1
M
P
Page Counter .................. 12-33
Paging
programming your pager
number ........................... 8-2
Paper ................... 2-1, 2-3, S-2
how to load ....................... 2-4
jams ................................ 12-5
size ................................... 4-6
size of original document .. 2-7
R
Receive Mode
External TAD ....................5-1
Fax Only ...........................5-1
Fax/Tel ..............................5-1
Manual ..............................5-1
Redial/Pause .......................6-7
Reducing
copies .............................10-5
long faxes .........................5-5
Remote Retrieval .................8-5
access code .............. 8-4, 8-5
backup copy .....................8-1
INDEX I - 4
commands ....................... 8-6
getting your faxes
.......................... 8-5, 8-6, 8-8
Reports ........................ 9-1, 9-3
Auto Dial List ................... 9-3
Fax Activity ...................... 9-3
Help List ........................... 9-3
Transmission Verification
................................. 9-1, 9-3
User Settings ................... 9-3
Resolution
copy ................................. S-2
fax (Standard, Fine,
SuperFine, Photo) .......... S-3
print .................................. S-5
scan ................................. S-4
setting for next fax ........... 6-6
Ring Delay, setting ............. 5-2
S
Safety instructions ....... vii, 11-7
Setup
Date and Time ................. 4-1
Station ID (fax header) .... 4-2
Shipping the MFC ... 11-9, 12-19
Sleep Time ....................... 4-11
Speed-Dial
changing .......................... 7-4
storing .............................. 7-3
T
TAD (telephone answering
device), external
......................... 1-12, 1-17, 5-1
connecting ..................... 1-13
Receive Mode .................. 5-1
recording OGM .............. 1-14
with two-line jack ........... 1-17
Text, entering ..................... 4-3
special characters ............ 4-4
I - 5 INDEX
Tone signals on Pulse line
(Canada) ........................... 7-7
Toner cartridge
conserving ...................... 4-11
replacing ........... 12-25, 12-26
Tray use, setting
copy ............................... 4-12
fax .................................. 4-13
Troubleshooting ................ 12-1
error messages on LCD .. 12-1
if you are having difficulty
.................................... 12-11
incoming calls ............ 12-12
network ...................... 12-14
paper handling .......... 12-14
phone line ....... 12-11, 12-18
print quality ................ 12-14
printing ...................... 12-13
receiving or printing faxes
................................. 12-11
scanning .................... 12-13
sending faxes ............ 12-12
software ..................... 12-13
Two-line phone system ..... 1-15
V
Volume, setting
beeper .............................. 4-7
handset ............................ 4-9
amplify (for
hearing-impaired) ...... 4-10
ring ................................... 4-7
speaker ............................ 4-8
W
Warranties ............................. iii
Canada ...............................vi
Notice-Disclaimer ................iii
USA ................................. iv, v
World Wide Web ..................... i
Press 9 0.
EXIT REMOTE OPERATION
Press 9 8
then for External TAD, press 1.
Fax/Tel, press 2.
Fax Only, press 3.
CHANGE RECEIVE MODE
1 long beep — Fax messages
3 short beeps — No messages
Press 9 7 1
CHECK RECEIVING STATUS
4
Using Remote Access Code
1 Dial your fax number from a telephone or fax machine using
touch tone.
2 When your MFC answers, immediately enter your
Remote Access Code (3 digits followed by ).
3 Your MFC signals the kinds of messages it received:
1 long beep — Fax messages
No beeps — No messages.
4 After 2 short beeps, enter a command.
5 Press 9 0 to reset your MFC when you finish.
6 Hang up.
REMOTE RETRIEVAL ACCESS CARD
1
R Remote Retrieval Access card
If you plan to receive fax messages while away from your MFC,
carrying the Remote Retrieval Access Card printed below will serve
as a convenient reminder of the retrieval procedures. Simply cut out
the card and fold it to fit your wallet or organizer. Keeping it handy will
help you derive the full benefit of your MFC’s Fax Forwarding, Paging
and Remote Retrieval features.
Fold
Fold
REMOTE RETRIEVAL ACCESS CARD R - 1
Changing Remote Access Code
When you are at the machine:
The
cannot be changed.
2
Program Fax Forwarding Number, press 4. Enter the new
fax number where you want your fax messages forwarded
followed by
.
Select Fax Storage, press 6.
RETRIEVE A FAX
Press 9 6
then to
Retrieve all faxes, press 2,
then enter the number of remote fax machine followed by
After the beep, hang up and wait.
Erase all fax messages, press 3.
3
.
R - 2 REMOTE RETRIEVAL ACCESS CARD
1 Press Menu, 2, 5, 2.
2 Enter a three-digit number from 000 to 999.
3 Press Set.
4 Press Stop/Exit.
Remote Commands
CHANGE PAGING/FAX FORWARDING SETTING
Press 9 5.
then to Turn feature Off, press 1.
Select Fax Forwarding, press 2.
Select Paging, press 3.
Fold
Fold
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical
specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum
number of devices allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of
devices subject only to the requirement that the sum of the RENs of all
the devices does not exceed five.
®
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807–0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA and CANADA only. We cannot recommend
using them overseas because it may violate the Telecommunications Regulations of that
country and the power requirements of your multi-function center may not be compatible
with the power available in foreign countries. Using USA or CANADA models overseas is
at your own risk and may void your warranty.