Brother MFC-8660DN Printer User Manual

USER’S GUIDE
MFC-8460N
MFC-8660DN
MFC-8860DN
MFC-8870DW
Version B
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-8460N, MFC-8660DN,
MFC-8860DN and MFC-8870DW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product
should you lose your receipt;
„ may support an insurance claim by you in the event of product loss
covered by insurance; and,
„ will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration
© 2006 Brother Industries, Ltd.
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product should you lose your receipt;
„ may support an insurance claim by you in the event of product loss covered by insurance; and,
„ will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com
Note
You can check here for Brother driver updates.
To keep your machine performance up to date, check here for the latest fimware upgrade
(for Windows® only).
For Customer Service
In USA:
1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada:
1-877-BROTHER (voice)
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Brother fax back system (USA only)
Brother has installed an easy-to-use fax back system, so you can get instant answers to common
technical questions and product information for all Brother products. This system is available 24
hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index
of fax back subjects.
In USA only:
1-800-521-2846
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (In the USA,
you can visit us online for a complete selection of the Brother accessories and supplies that are
available for purchase.)
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada:
1-877-BROTHER (voice)
Description
Item
Toner Cartridge
TN-550 (Standard, Prints approx. 3,500 pages)
TN-580 (High yield, Prints approx. 7,000 pages)
Drum Unit
DR-520
Telephone Line Cord
LG3077001
IEEE-1284 Bi-directional Cable
F2A046-10
Paper Tray #2 (Option)
LT-5300
User’s Guide
LP2479001 (English for USA and Canada)
LP2019002 (French for Canada)
Quick Setup Guide
LP2067001 (English for USA and Canada)
LP2024002 (French for Canada)
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iii
Brother® One Year Limited Warranty and Replacement Service
(USA only)
Who is covered:
„ This limited warranty (“warranty”) is given
only to the original end-use/retail purchaser
(referred to in this warranty as “Original
Purchaser”) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as “this
Product”).
„ If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your
purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
What is covered:
„ This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges, refill
ribbons, thermal PLUS paper and thermal
paper.
„ Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
Consumable
and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
„ This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
„ Machines: one year from the original
purchase date.
„ Accompanying
Consumable
and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
iv
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother®-brand parts and
Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life; and,
5 Problems arising from other than defects in
materials or workmanship.
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser
Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1–800–284–4329 for Fax,
MFC and machine and 1–800–276–7746 for
Printers, or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product was
purchased within the U.S. For the name of
local Brother Authorized Service Center(s),
call 1–800–521–2846.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire). You are also responsible for
loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its sole
Brother® One Year Limited Warranty and Replacement Service
(USA only)
discretion. Brother reserves the right to supply
a refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
conform to the manufacturer’s specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged for
any service and/or replacement parts/products
at Brother’s then current published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother, Brother will send to you a
replacement Machine with the understanding
that you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the pre-paid freight bill supplied
by Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for that repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief. Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL,
WHETHER
EXPRESSED
BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
„ This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
„ This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
„ This Limited Warranty (and Brother’s
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important: We recommend that you keep
all original packing materials, in the event
that you ship this Product.
© 2003 Brother International Corporation
v
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables (including,
without limitation, print cartridges, print head, toner and drum) or damage caused by accident,
neglect, misuse or improper installation or operation, any damage caused from service,
maintenance, modifications, or tampering by anyone other than a Brother Authorized Service
Representative, or from the use of supplies or consumable items that are non-Brother
products. Operation of the MFC/Facsimile machine in excess of the specifications or with the
Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter
shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the
MFC/Facsimile machine must be delivered or shipped freight prepaid by the end
user/purchaser to a “Brother” Authorized Service Center, together with your Proof of
Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable
models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the
Warranty. (Refer to your User’s Guide for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print
head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your
User’s Guide for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING,
WITHOUT
LIMITATION,
ANY
IMPLIED
WARRANTIES
OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE
EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty
or modify this warranty. This warranty states Brother’s entire liability and your exclusive
remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential,
exemplary, or punitive damages, including lost profits, arising from the use of or inability to
use the product, even if advised by the end user/purchaser of the possibility of such damages.
Since some Provinces do not allow the above limitation of liability, such limitation may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1–877–BROTHER.
Internet support: support@brother.ca or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
vi
Table of Contents
Section I General
1
General information
Using the documentation ....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the complete User’s Guide ................................................................... 2
Viewing documentation ................................................................................... 2
Accessing Brother Support (For Windows®) ......................................................... 5
Control panel overview .......................................................................................... 6
Status LED indications .................................................................................... 9
2
Loading documents and paper
Loading documents ............................................................................................. 11
Using the ADF ............................................................................................... 11
Using the scanner glass ................................................................................12
Acceptable paper and other media......................................................................12
Recommended media ................................................................................... 12
Handling and using media .............................................................................13
Loading paper and other media...........................................................................15
Loading paper................................................................................................15
Loading envelopes and other media .............................................................16
Printable Area ................................................................................................17
3
General setup
Mode timer........................................................................................................... 18
Paper settings...................................................................................................... 18
Paper Type .................................................................................................... 18
Paper Size .....................................................................................................19
Tray use in Copy mode ................................................................................. 19
Tray use in Fax mode ....................................................................................20
Tray use in Print mode ..................................................................................20
Volume Settings...................................................................................................21
Ring volume...................................................................................................21
Beeper volume ..............................................................................................21
Speaker volume............................................................................................. 21
Automatic daylight savings time .......................................................................... 22
Ecology features.................................................................................................. 22
Toner save.....................................................................................................22
Sleep time...................................................................................................... 23
Turning off the scanner lamp .........................................................................23
LCD Contrast .......................................................................................................23
vii
4
Security features
Security................................................................................................................24
Setting Lock ...................................................................................................24
Secure Function Lock ....................................................................................25
Section II Fax
5
Sending a fax
Entering fax mode................................................................................................30
Sending a single-sided fax from the ADF ......................................................30
Sending a 2-sided fax from the ADF
(MFC-8860DN and MFC-8870DW only) ...................................................30
Sending a fax from the scanner glass ...........................................................31
Faxing legal size documents from the scanner glass ....................................31
Canceling a fax in progress ...........................................................................31
Broadcasting ........................................................................................................32
Canceling a Broadcast in progress................................................................32
Additional sending operations..............................................................................33
Sending faxes using multiple settings ...........................................................33
Electronic cover page ....................................................................................33
Contrast .........................................................................................................35
Changing fax resolution .................................................................................35
Dual access ...................................................................................................36
Real time transmission ..................................................................................36
Overseas mode .............................................................................................37
Delayed faxing ...............................................................................................37
Delayed batch transmission ..........................................................................38
Checking and canceling waiting jobs.............................................................38
Sending a fax manually .................................................................................39
Out of Memory message ...............................................................................39
6
Receiving a fax
Receive modes ....................................................................................................40
Choosing the receive mode ...........................................................................40
Using Receive Modes ..........................................................................................41
Fax Only ........................................................................................................41
Fax/Tel...........................................................................................................41
Manual ...........................................................................................................41
External TAD .................................................................................................41
Receive Mode settings ........................................................................................42
Ring Delay .....................................................................................................42
F/T Ring Time ................................................................................................42
Easy Receive.................................................................................................43
Setting the Print Density ................................................................................43
viii
Additional receiving operations............................................................................ 44
Printing a reduced incoming fax ....................................................................44
Duplex (2-sided) printing for Fax mode
(MFC-8860DN and MFC-8870DW only) ...................................................44
Setting the Fax Receive Stamp ..................................................................... 45
Receiving a fax at the end of a conversation.................................................45
Printing a fax from the memory ..................................................................... 45
7
Phone services and external devices
Phone line services..............................................................................................46
Distinctive Ring ..............................................................................................46
Caller ID......................................................................................................... 48
Connecting an external TAD (telephone answering device)................................49
Connections...................................................................................................49
Recording an outgoing message ................................................................... 50
Special line considerations ............................................................................ 50
Multi-line connections (PBX) .........................................................................51
External and extension phones ...........................................................................52
Operation from extension telephones............................................................ 52
For Fax/Tel mode only................................................................................... 52
Connecting an external phone....................................................................... 52
Using a cordless external handset ................................................................ 53
Using remote codes.......................................................................................53
8
Dialing and storing numbers
How to Dial ..........................................................................................................54
Manual dialing ............................................................................................... 54
One-Touch dialing .........................................................................................54
Speed-Dialing ................................................................................................54
Search ........................................................................................................... 55
LDAP Search (MFC-8860DN and MFC-8870DW only)................................. 55
Fax redial.......................................................................................................55
Storing numbers .................................................................................................. 56
Storing a pause ............................................................................................. 56
Storing One-Touch dial numbers................................................................... 56
Storing Speed-Dial numbers .........................................................................58
Changing One-Touch and Speed-Dial numbers ........................................... 59
Setting up Groups for broadcasting ...............................................................60
Dialing access codes and credit card numbers ............................................. 61
Pause ............................................................................................................61
Tone or Pulse (For Canada only) ..................................................................61
9
Remote fax options
Fax Forwarding.................................................................................................... 62
Paging .................................................................................................................63
Fax Storage ......................................................................................................... 63
PC Fax Receive...................................................................................................64
Changing Remote Fax Options ...........................................................................65
Turning off Remote Fax Options ................................................................... 65
ix
Remote Retrieval .................................................................................................66
Setting a remote access code .......................................................................66
Using your Remote Access Code..................................................................66
Retrieving fax messages ...............................................................................67
Changing the Fax Forwarding number ..........................................................67
Remote fax commands ........................................................................................68
10
Printing reports
Fax reports...........................................................................................................69
Transmission verification report.....................................................................69
Fax journal.....................................................................................................69
Reports ................................................................................................................70
How to print a report ......................................................................................70
11
Polling
Polling receive .....................................................................................................71
Sequential polling ..........................................................................................71
Polled transmit .....................................................................................................72
Setup for polled transmit................................................................................72
Section III Copy
12
Making copies
How to copy .........................................................................................................74
Entering copy mode.......................................................................................74
Making a single copy .....................................................................................74
Making multiple copies ..................................................................................74
Stop copying ..................................................................................................74
Copy options ........................................................................................................75
Changing copy quality ...................................................................................75
Changing text copy resolution .......................................................................76
Enlarging or reducing the image copied ........................................................76
Making N in 1 copies or a poster (page layout) .............................................77
Duplex (2-sided) copying (MFC-8860DN and MFC-8870DW only)...............79
Sorting copies using the ADF ........................................................................81
Adjusting contrast ..........................................................................................81
Tray Select ....................................................................................................82
Out of Memory message .....................................................................................82
Section IV Software
13
Software and Network features
Software and Network features ...........................................................................84
x
Section V Appendixes
A
Safety and Legal
Choosing a location ............................................................................................. 86
To use the machine safely................................................................................... 87
Important Information........................................................................................... 90
Standard telephone and FCC Notices ........................................................... 90
Industry Canada Compliance Statement (Canada only) ..............................93
Disconnect device .........................................................................................93
LAN connection ............................................................................................93
International ENERGY STAR ® Compliance Statement ................................93
Laser safety ...................................................................................................94
FDA regulations............................................................................................. 94
Important safety instructions.......................................................................... 95
Trademarks ...................................................................................................96
B
Options
Options ................................................................................................................ 97
Optional Paper Tray (LT-5300)............................................................................ 98
Memory Board .....................................................................................................98
DIMM types ...................................................................................................98
Installing extra memory ................................................................................. 99
C
Troubleshooting and routine maintenance
Troubleshooting .................................................................................................100
If you are having difficulty with your machine .............................................. 100
Improving the print quality ...........................................................................106
Setting Dial Tone Detection .........................................................................111
Phone line interference................................................................................111
Error messages .................................................................................................112
Checking if the machine has faxes in its memory ....................................... 116
Sending faxes to another fax machine ........................................................116
Sending faxes to your PC ............................................................................ 116
Document jams............................................................................................117
Paper jams .................................................................................................. 118
Routine maintenance......................................................................................... 122
Cleaning the outside of the machine ...........................................................122
Cleaning the scanner glass .........................................................................124
Cleaning the laser scanner window .............................................................124
Cleaning the corona wire............................................................................. 126
Cleaning the drum unit ................................................................................127
Replacing the toner cartridge (TN-550/TN-580) ..........................................128
Replacing the toner cartridge ...................................................................... 128
Replacing the drum unit (DR-520)............................................................... 131
Replacing periodic maintenance parts............................................................... 133
Packing and shipping the machine ....................................................................133
xi
Machine Information ..........................................................................................134
Checking the serial number .........................................................................134
Checking the page counters ........................................................................134
Checking the remaining life of parts ............................................................135
D
Menu and Features
On-screen programming ....................................................................................136
Menu table ...................................................................................................136
Memory storage...........................................................................................136
Menu keys .........................................................................................................136
Menu Table........................................................................................................138
Entering Text .....................................................................................................153
E
Specifications
General ..............................................................................................................155
Print media.........................................................................................................156
Fax.....................................................................................................................157
Copy ..................................................................................................................158
Scan...................................................................................................................159
Print ...................................................................................................................160
Interfaces ...........................................................................................................160
Computer requirements .....................................................................................161
Consumable items .............................................................................................162
Ethernet wired network
(MFC-8460N, MFC-8660DN and MFC-8860DN only)....................................163
Ethernet wireless network (MFC-8870DW only)................................................164
Authentication and encryption for wireless users only.................................165
F
Glossary
Glossary.............................................................................................................167
G
Index
Index ..................................................................................................................171
xii
Section I
General
General information
Loading documents and paper
General setup
Security features
I
2
11
18
24
1
General information
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
The following symbols and conventions are
used throughout the documentation.
Bold
Bold style indentifies keys on
the machine control panel or
computer screen.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
Accessing the
complete User’s Guide
1
Viewing documentation
Viewing documentation (Windows®)
To view the documentation, from the Start
menu, point to Brother, MFL Pro Suite from
the program group, and then click
User’s Guide.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a
Incorrect setup icons alert you to
devices and operations that are not
compatible with the machine.
Note icons give useful tips.
2
Turn on your PC.
(MFC-8460N, MFC-8860DN and
MFC-8870DW)
Insert the Brother CD-ROM labeled
Windows® into your CD-ROM drive.
(MFC-8660DN)
Insert the Brother CD-ROM into your
CD-ROM drive.
Electrical Hazard icons alert you to a
possible electrical shock.
Caution icons tell you about
procedures you must follow to
prevent damaging the machine.
1
The printed User’s Guide does not contain all
the information about your machine. The
advanced features of the Printer, Network,
Scanner, and PC Fax are explained in the
complete User’s Guide that you can find on
the CD-ROM.
Warning icons tell you what to do to
avoid the risk of injury.
Hot Surface icons warn you not to
touch MFC parts that are hot.
1
b
If the language selection screen
appears, click your language.
1
1
General information
c
Software User's Guide:
If the model name screen appears, click
your model name.The CD-ROM main
menu will appear.
1
„ Scanning a document using the TWAIN
driver in Chapter 2
1
„ Scanning a document using the WIA
driver
(For Windows® XP only) in Chapter 2
„ Using ControlCenter2 in Chapter 3
„ Network Scanning (For models with builtin network support) in Chapter 4
PaperPort® User's Guide:
„ Instructions for scanning directly from
ScanSoft® PaperPort®
If this window does not appear, use
Windows® Explorer to find and run the
setup.exe program from the root
directory of the Brother CD-ROM.
d
e
1
How to find Internet FAX instructions
(MFC-8860DN and MFC-8870DW only)
1
You can find the instructions in the Network
User’s Guide on the CD-ROM.
Click Documentation.
Click the documentation you want to
read:
„ Setup Guide: Setup and software
installation instructions.
„ User's Guide (3 manuals): User’s
Guide for stand-alone operations,
Network User’s Guide, and Software
User’s Guide.
„ PaperPort User's Guide: Document
management software.
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
3
Chapter 1
Viewing Documentation (Macintosh®)
a
b
1
Software User's Guide:
1
„ Scanning from a Macintosh® in Chapter 8
(For Mac OS® 9.1-9.2/Mac OS® X 10.2.4
or greater)
Turn on your Macintosh®.
(MFC-8460N, MFC-8860DN and
MFC-8870DW)
Insert the Brother CD-ROM labeled
Macintosh® into your CD-ROM drive.
(MFC-8660DN)
Insert the Brother CD-ROM into your
CD-ROM drive.
„ Using ControlCenter2 in Chapter 9
(For Mac OS® X 10.2.4 or greater) on
page 148
„ Network Scanning in Chapter 10
(For Mac OS® X 10.2.4 or greater)
The following window will appear.
Presto!® PageManager ® User's Guide:
1
„ Instructions for scanning directly from
Presto!® PageManager®
How to find Internet FAX instructions
(MFC-8860DN and MFC-8870DW only)
You can find the instructions in the Network
User’s Guide on the CD-ROM.
c
d
Double-click the Documentation icon.
e
Double-click the documentation you
want to read:
„ Setup Guide: Setup and Software
installation instructions.
„ User's Guides (3 manuals): User’s
Guide for stand-alone operations,
Network User’s Guide, and Software
User’s Guide.
If the language selection screen
appears, double-click your language.
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
4
1
1
General information
Accessing Brother
Support
(For Windows®)
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers on page i and on
the Brother CD-ROM.
„ Click Brother Support on the main menu.
The following screen will appear:
„ To access our web site
(www.brother.com) click
Brother Home Page.
„ To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
„ To access the USA Brother online
shopping mall (www.brothermall.com) for
additional product and service
information, click Brother Mall.com.
„ For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To return to the main page, click Back.
Or, if you have finished, click Exit.
5
Chapter 1
Control panel overview
MFC-8460N, MFC-8660DN , MFC-8860DN
1
and MFC-8870DW have similar control keys.
1
11
1
One-Touch keys
These 20 keys give you instant access to 40
previously stored numbers.
Shift
Lets you access One-Touch numbers 21 to 40
when held down.
2
Status LED
The LED will flash and change color depending
on the machine status.
3
LCD
Displays messages to help you use your
machine.
4
Menu keys:
Menu
Accesses the main menu.
Clear/Back
Deletes entered data or lets you exit the
menu.
OK
Selects a setting.
d or c
Scrolls backwards or forwards through menu
selections. Changes the volume when in fax
or standby mode.
a or b
Scrolls through the menus and options.
6
2
10
3
9
5
Dial pad
Used to enter telephone and fax numbers or to
enter text.
The # key temporarily switches the dialing
mode from Pulse to Tone during a telephone
call (For Canada only).
6
Stop/Exit
Stops an operation or exits from a menu.
7
Start
Starts sending a fax, copying or scanning.
General information
3
4
5
6
1
9
8
Copy keys
8
9
7
Mode keys
Duplex (MFC-8860DN and MFC-8870DW
only)
You can choose Duplex to copy on both
sides of the paper.
Puts the machine in Fax mode.
Contrast/Quality (MFC-8860DN and
MFC-8870DW only)
Lets you change the quality or contrast for
the next copy.
Puts the machine in Scan mode.
(For details about scanning, see the Software
User’s Guide on the CD-ROM.)
Contrast (MFC-8460N and MFC-8660DN
only)
Lets you change the contrast for the next
copy.
Fax
Scan
Copy
Puts the machine in Copy mode.
Quality (MFC-8460N and MFC-8660DN
only)
Lets you change the quality for the next
copy.
Enlarge/Reduce
Reduces or enlarges copies.
Tray Select
Lets you change which tray will be used for
the next copy.
Sort
Sorts multiple copies using the ADF.
N in 1
You can choose N in 1 to copy 2 or 4 pages
onto one page.
7
Chapter 1
10 Fax and telephone keys
Hook
Press before dialing if you want to make sure
a fax machine answers, and then press
Start. Also, press this key after you pick up
the handset of an external telephone during
the F/T ring (fast double-rings).
Resolution
Sets the resolution when sending a fax.
Search/Speed Dial
Lets you look up numbers stored in the
dialing memory and LDAP server*
(*MFC-8860DN and MFC-8870DW only).
You can search the stored number by
alphabetically.
It also lets you look up the stored number in
Speed-Dial numbers by pressing Shift and
Search/Speed Dial simultaneously and then
the three-digit number.
Redial/Pause
Redials the last number called. It also inserts
a pause when programming quick dial
numbers.
11 Print keys
Secure
When using Secure Function Lock, you can
switch restricted users by holding down Shift
as you press Secure. (see Secure Function
Lock on page 25.)
You can print data saved in memory when
you enter your four-digit password.
(For details about using the Secure key, see
the Software User’s Guide on the CD-ROM .)
Job Cancel
Cancels a programmed fax job or print job
and clears the machine’s memory.
8
General information
Status LED indications
1
1
The Status LED (light emitting diode) will flash and change color depending on the machine’s
status.
The LED indications shown in the table below are used in the illustrations in this chapter.
LED
LED Status
LED is off.
LED is on.
Green
Yellow
Red
LED is blinking.
Green
LED
Yellow
Red
Machine Status
Description
Sleep Mode
The power switch is off or the machine is in Sleep mode.
Warming Up
The machine is warming up for printing.
Ready
The machine is ready to print.
Receiving Data
The machine is either receiving data from the computer,
processing data in memory, or printing data.
Data Remaining in
Memory
Print data remains in the machine memory.
Green
Green
Yellow
Yellow
9
Chapter 1
Service error
Follow the steps below.
1. Turn off the power switch.
2. Wait a few seconds, and then turn it back on and try to print
again.
Red
If you cannot clear the error and you see the same service call
indication after turning the machine back on, please call Brother
Customer Service. (See Brother numbers on page i.)
Red
Cover open
The front cover or fuser cover is open. Close the cover.
Toner Life End
Replace the toner cartridge with a new one.
Paper error
Put paper in the tray or clear the paper jam. Check the LCD
message.
Scan lock
Check that the scanner lock lever is released.
Others
Check the LCD message.
Out of memory
Memory is full.
Note
When the power switch is off or the machine is in Sleep mode, the LED is off.
10
2
Loading documents and paper
Loading documents
a
2
Unfold the ADF document output
support flap (1).
All fax, scan and copy operations can be
performed from the ADF or the scanner
glass.
Using the ADF
2
2
1
2
You can use the ADF (automatic document
feeder) to fax, scan or copy sheets of paper.
The ADF feeds each sheet one at a time.
When loading the ADF, make sure that
documents written with ink are completely
dry.
Single-sided Document
Documents must be from 5.8 to 8.5 inches
(148.0 to 215.9 mm) wide and from 5.8 to
14 inches (148.0 to 355.6 mm) long, and of a
standard weight [20 lb (80 g/m2)].
b
c
Fan the pages well.
d
Adjust the paper guides to fit the width of
your documents.
Place your documents face up, top edge
first in the ADF until you feel them touch
the feed roller.
2-sided Document
(MFC-8860DN and MFC-8870DW only)
When you load a 2-sided document, the
document must be from 5.8 to 8.5 inches
(148.0 to 215.9 mm) wide and from 5.8 to
11.7 inches (148.0 to 297.0 mm) long.
For information on the capacity of the ADF
see Specifications on page 155.
CAUTION
To avoid damaging your machine while
using the ADF, do not pull on the document
while it is feeding.
To scan non-standard documents see
Using the scanner glass on page 12.
11
Chapter 2
Using the scanner glass
You can use the scanner glass to fax, scan,
or copy the pages of a book or single sheets
of paper. Documents can be up to 8.5 inches
wide and up to 14 inches long (215.9 mm
wide to 355.6 mm long).
To use the scanner glass, the ADF must be
empty.
a
Lift the document cover.
2
Acceptable paper and
other media
2
Print quality may vary according to the type of
paper you are using.
You can use the following types of media:
plain paper, transparencies, labels or
envelopes.
For best results, follow the steps below:
„ Use paper made for plain paper copying.
„ Use paper that is 20 to 24 lb (75 to
90 g/m2).
„ Use labels or transparencies which are
designed for use in laser printers.
„ When using transparencies remove each
sheet immediately to prevent smudging or
paper jams.
„ Avoid touching the printed surface of the
paper immediately after printing.
„ Use long grain paper with a neutral Ph
value, and a moisture content of approx
5%.
b
c
Using the document guidelines on the
left, center the document face down on
the scanner glass.
Recommended media
To get the best print quality, we suggest using
the following paper.
Close the document cover.
CAUTION
Paper Type
Item
Plain paper
Xerox 4200DP 20 lb
Hammermill Laser Paper
24 lb
If the document is a book or is thick, do not
slam the cover or press on it.
12
(Xerox Premier 80 g/m 2)
(Xerox Business 80 g/m 2)
(M-real DATACOPY 80 g/m 2)
Recycled paper
(Xerox Recycled Supreme)
Transparency
3M CG 3300
Labels
Avery laser label #5160
(Avery laser label L7163)
2
Loading documents and paper
Handling and using media
2
„ Store paper in its original packaging and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
2
„ Avoid touching either side of
transparencies, as this can decrease the
print quality.
„ Only use transparencies recommended
for laser printing.
„ Only use sharply creased envelopes.
Improper Setup
Do not use any of the following paper, as
they will cause paper feed problems:
damaged, coated, curled, wrinkled, highly
textured, irregularly shaped, or paper that
has previously been printed on by a printer.
1
0.08 in. (4 mm) or longer
13
Chapter 2
Paper capacity of the paper tray
Paper Tray
(Tray #1)
Paper size
Paper types
No. of sheets
A4, Letter, Legal,
Executive, A5, A6, B5,
Plain paper, Recycled
paper and Bond paper
up to 250
[20 lb (80 g/m2)]
B6 and Folio 1
Multi-purpose tray
(MP tray)
Width: 2.75 to 8.5 in.
(69.9 to 215.9 mm)
Length: 4.57 to 16.0 in.
(116.0 to 406.4 mm)
Paper Tray
(Tray #2)
A4, Letter, Legal,
Executive, A5, B5, B6
and Folio
1
14
2
Folio size is 8 in. × 13 in.
1
Transparency
up to 10
Plain paper, Recycled
paper, Bond paper,
Envelope and Labels
up to 50
Transparency
up to 10
Plain paper, Recycled
paper and Bond paper
up to 250
[20 lb (80 g/m2)]
[20 lb (80 g/m2)]
Loading documents and paper
d
Loading paper and
other media
Fan the stack of paper well to avoid
paper feeding problems.
2
When printing on plain paper 16 to 28 lb (60
to 105 g/m2) or laser transparencies use the
paper tray.
2
For printing on other types of media use the
MP tray (Multi-purpose tray).
e
Loading paper
2
a
Unfold the output paper tray support
flap.
b
Pull the paper tray completely out of the
machine.
c
While pressing the blue paper-guide
release lever (1), slide the paper guides
to fit the paper size. Make sure that the
guides are firmly in the slots.
For legal size paper, press the lever (2)
located at the back of the tray and pull
out the back of the paper tray. Move the
tray lock button (3) to the lock position.
(1)
(2)
Insert the paper into the paper tray with
the top edge of the paper first and the
print side down.
Make sure that the paper is flat in the
tray and below the maximum paper
mark (1).
(1)
f
Push the paper tray firmly back into the
machine.
(3)
(1)
15
Chapter 2
Loading envelopes and other
media
Use the MP tray when printing envelopes,
labels, and thick paper.
a
Loading Envelopes
2
2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
Open the MP tray and lower it gently.
CAUTION
Do not use the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised writing
on them).
b
Pull out the MP tray support.
• That have clasps or staples.
• That are pre-printed on the inside.
Glue
c
16
Insert the media into the MP tray with
the top edge first and the printing side
face up.
2
Rounded
flap
2
Double
flap
2
Triangular
flap
2
Loading documents and paper
Printable Area
2
Printable Area for copies
2
The printable area of your machine begins at
approximately 0.12 in. (3 mm) from the top
and bottom and 0.09 in. (2.3 mm) from both
sides of the paper.
2
Printable Area when printing from a
computer
2
When using the default driver the printable
area is smaller than the paper size, as shown
below.
Portrait
2
2
1
2
1
1
1
1
0.16 in. (4.23 mm)
0.25 in. (6.35 mm)
1
0.12 in. (3 mm)
2
2
0.09 in. (2.3 mm)
Landscape
Note
2
This printable area shown above is for a
single copy or a 1 in 1 copy using Letter
size paper. The printable area changes
with the paper size.
2
1
1
1
0.16 in. (4.23 mm)
2
0.2 in. (5.08 mm)
Note
The printable area shown above is for
Letter size paper. The printable area
changes with the paper size.
17
2
3
General setup
Mode timer
3
3
Paper settings
The machine has three mode keys on the
control panel: Fax, Scan, and Copy.
Paper Type
You can set how much time the machine
takes after the last Copy or Scan operation to
return to Fax mode. If you select Off, the
machine will stay in the mode you used last.
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
Also, this setting sets the time the machine
will change from individual user to public user
when using Secure Function Lock. See
Switching Users on page 28.
a
c
Press a or b to select 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off. Press OK.
Press Stop/Exit.
Choose one of the options below:
„ To set the paper type for the
MP Tray press Menu, 1, 2, 1.
„ To set the paper type for Tray#1
press Menu, 1, 2, 2.
„ To set the paper type for Tray#2
press Menu, 1, 2, 3 if you installed
the optional tray.
12.Paper Type
1.MP Tray
a
Plain
b
Thick
Select ab & OK
Press Menu, 1, 1
11.Mode Timer
a
2 Min
5 Min
b
Off
Select ab & OK
b
a
b
Press a or b to select Thin, Plain,
Thick, Thicker, Transparency or
Recycled Paper. Press OK.
c
Press Stop/Exit.
Note
• Transparency is not available for the
optional Tray #2.
• You can choose Transparency only if
A4, Letter, Legal or Folio size was
chosen as the paper size.
18
3
3
General setup
Paper Size
You can use nine sizes of paper for printing
copies: A4, Letter, Legal, Executive, A5, A6,
B5, B6 and Folio, and four sizes for printing
faxes: A4, Letter, Legal or Folio (8"×13").
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
a
Choose one of the options below:
„ To set the paper size for the MP Tray
press Menu, 1, 3, 1.
„ To set the paper size for Tray#1
press Menu, 1, 3, 2.
„ To set the paper size for Tray#2
press Menu, 1, 3, 3 if you installed
the optional tray.
3
Tray use in Copy mode
You can change the priority tray that the
machine will use for printing copies.
When you select Tray#1 Only, MP Only or
Tray#2 Only 1, the machine loads the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
a
c
Press a or b to select A4, Letter,
Legal, Executive, A5, A6, B5, B6,
Folio or Any.
Press OK.
Press Stop/Exit.
Note
• Any (size) appears only when you select
the MP tray (Menu, 1, 3, 1).
• If you select Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
Press Menu, 1, 7, 1.
17.Tray Use
1.Copy
a
MP>T1
b
T1>MP
Select ab & OK
b
13.Paper Size
1.MP Tray
a
Letter
b
Legal
Select ab & OK
b
3
Press a or b to select Tray#1 Only,
Tray#2 Only 1, MP Only, MP>T1>T2 1
or T1>T2 1>MP. Press OK.
1
c
Tray#2 Only or T2 appears only if the
optional tray is installed.
Press Stop/Exit.
Note
• When loading the documents from the
ADF and MP>T1>T2 or T1>T2>MP is
selected, the machine looks for the tray
with the most suitable paper and pulls
paper from that tray. If no tray has suitable
paper, the machine pulls paper from the
higher priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
• A6 size is not available for the optional
Tray #2.
19
3
Chapter 3
Tray use in Fax mode
3
Tray use in Print mode
You can change the default tray that the
machine will use for printing received faxes.
You can change the default tray the machine
will use for printing from your computer.
Selecting T1>T2 1>MP will let your machine
take paper from Tray #1 first before the MP
tray. MP>T1>T2 1 will take paper from the MP
tray first.
a
Press Menu, 1, 7, 3.
17.Tray Use
3.Print
a
MP>T1
b
T1>MP
Select ab & OK
Note
• You can use four sizes of paper for
printing faxes: A4, Letter, Legal or Folio.
When a suitable size is not in any of the
trays received faxes will be stored in the
machine’s memory and
Check Paper Size will appear on the
LCD. For details, see Check Paper Size
on page 112.
• If the tray is out of paper and received
faxes are in the machine’s memory,
No Paper will appear on the LCD. Insert
paper in the empty tray.
a
Press Menu, 1, 7, 2.
17.Tray Use
2.Fax
a
MP>T1
b
T1>MP
Select ab & OK
b
Press a or b to select Tray#1 Only,
Tray#2 Only, MP Only, MP>T1>T2 1
or T1>T2 1>MP. Press OK.
1
20
Tray#2 Only or T2 appears only if the
optional tray is installed.
3
b
Press a or b to select Tray#1 Only,
Tray#2 Only 1, MP Only, MP>T1>T2 1
or T1>T2 1>MP. Press OK.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
Note
• The setting in the printer driver will take
priority over the setting made on the
control panel.
• If the control panel is set to
Tray#1 Only, Tray#2 Only, MP Only
or MP>T1>T2 and you choose ‘Auto
Select’ in the printer driver, the tray use
will be MP>T1>T2.
If the control panel is set to T1>T2>MP and
you choose ‘Auto Select’ in the printer
driver, the tray use will remain T1>T2>MP.
General setup
3
Ring volume
3
▲
▲
You can also change the volume through the
menu, by following the instructions below:
Press Stop/Exit.
Beeper volume
Press
c
Press
or
.
This setting will stay until you change it
again.
a
14.Volume
1.Ring
a
Med
b
High
Select ab & OK
c
a
b
(Fax)
3
Press Hook.
You can also change the volume through the
menu, by following the instructions below:
Press Menu, 1, 4, 1.
Press a or b to select Off, Low, Med or
High. Press OK.
You can select a range of speaker volume
levels, from High to Off.
▲
While in Fax mode press
or
to
adjust the volume level. The LCD shows the
current setting, and each key press will
change the volume to the next. The machine
will keep the new setting until you change it.
b
3
To adjust the speaker volume, follow the
instructions below:
You can select a ring volume level from a
range of settings, from High to Off.
a
Speaker volume
▲
Volume Settings
Press Menu, 1, 4, 3.
14.Volume
3.Speaker
a
Med
b
High
Select ab & OK
b
Press a or b to select Off, Low, Med
or High. Press OK.
c
Press Stop/Exit.
3
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
select a range of volume levels, from High to
Off.
a
Press Menu, 1, 4, 2.
14.Volume
2.Beeper
a
Med
b
High
Select ab & OK
b
Press a or b to select Off, Low, Med or
High. Press OK.
c
Press Stop/Exit.
21
Chapter 3
Automatic daylight
savings time
Ecology features
3
Toner save
You can set the machine to change
automatically for Daylight Savings Time. It
will set itself forward one hour in the Spring,
and back one hour in the Fall.
You can save toner using this feature. When
you set toner save to On, print appears
lighter. The default setting is Off.
a
a
Press Menu 1, 5.
15.Auto Daylight
Press Menu, 1, 6, 1.
16.Ecology
1.Toner Save
On
a
b
Off
Select ab & OK
a
On
b
Off
Select ab & OK
b
Press a or b to select On, or Off.
Press OK.
b
Press a or b to choose On (or Off).
Press OK.
c
Press Stop/Exit.
c
Press Stop/Exit.
Note
We do not recommend Toner Save for
printing Photo or Gray Scale images.
22
3
3
General setup
Sleep time
Setting the sleep time reduces power
consumption by turning off the fuser while the
machine is idle.
You can choose how long the machine must
be idle (from 00 to 99 minutes) before it goes
into sleep mode. When the machine receives
a fax, computer data, or makes a copy, the
timer will be reset. The default setting is 05
minutes.
While the machine is in sleep mode the LCD
will display Sleep. When printing or copying
in sleep mode, there will be a short delay
while the fuser warms up.
a
Press Menu 1, 6, 2.
16.Ecology
2.Sleep Time
Sleep Time:05Min
Enter & OK Key
b
c
3
Turning off the scanner lamp
The scanner lamp stays on for 16 hours
before automatically switching off to preserve
the life of the lamp and reduce power
consumption.
To turn the scanner lamp off manually press
the d and c keys simultaneously. The
scanner lamp will remain turned off until the
next time you use the scanning feature.
Note
LCD Contrast
3
You can change the contrast to make the
LCD look lighter or darker.
a
Press Menu, 1, 8.
18.LCD Contrast
-nnonn+
Select d c & OK
Press Stop/Exit.
Note
3
Turning the lamp off regularly will reduce
the lamp’s life.
Enter the length of time the machine is
idle before entering sleep mode (00 to
99). Press OK.
To turn off sleep mode, press Secure and
Job Cancel at the same time in b. Press a
or b to select Off (or On). Press OK.
3
b
Press c to make the LCD darker.
Or, press d to make the LCD lighter.
Press OK.
c
Press Stop/Exit.
When you turn off sleep mode, the setting
will take effect the next time the machine
copies, prints or is turned off and on.
23
4
Security features
Security
Setting Lock
Setting up the password
While setting lock is On, it is not possible to
change the following settings without a
password:
4
4
a
Press Menu, 1, 9, 1.
19.Security
1.Setting Lock
4
Setting Lock lets you set a password to stop
other people from accidentally changing your
machine settings.
Make a careful note of your password. If you
forget it, please call Brother Customer
Service.
4
New Passwd:
Enter & OK Key
b
Enter a four-digit number for the
password. Press OK.
c
Re-enter your password when the LCD
shows Verify:. Press OK.
d
Press Stop/Exit.
„ Date/Time
„ Station ID
Changing your password
„ Quick-Dial settings
a
„ Mode Timer
19.Security
1.Setting Lock
a
On
b
Set Password
Select ab & OK
„ Paper Type
„ Paper Size
„ Volume
„ Auto Daylight
b
Press a or b to select Set Password.
Press OK.
c
Enter your four-digit password.
Press OK.
d
Enter a four-digit number for the new
password. Press OK.
e
Re-enter your password when the LCD
shows Verify:. Press OK.
f
Press Stop/Exit.
„ Ecology
„ Tray Use
„ LCD Contrast
„ Security settings
24
Press Menu, 1, 9, 1.
4
Security features
Turning Setting Lock on/off
4
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
Turning Setting Lock on
a
4
Press Menu, 1, 9, 1.
Press a or b to select On. Press OK.
d
Press Stop/Exit.
a
Press Menu, 1, 9, 1.
19.Security
1.Setting Lock
Password:
Enter & OK Key
b
Enter your four-digit password.
Press OK twice.
c
Press Stop/Exit.
PCprint includes PC-Fax Send as well as all print
jobs.
Disabling at least one function is required to
turn on Secure Function Lock for the Public
user.
Access to restricted operations can be
enabled by creating a restricted user.
Restricted users must select the stored name
and enter a password to use the machine.
Enter your four-digit password.
Press OK.
Turning Setting Lock off
4
Secure Function Lock lets you restrict Public
access to certain machine functions (Fax Tx,
Fax Rx, Copy, Scan and PCprint 1).
This feature also prevents users from
changing the Default settings of the machine
by limiting access to the Menu settings.
1
19.Security
1.Setting Lock
a
On
b
Set Password
Select ab & OK
b
c
Secure Function Lock
Make a careful note of your password. If you
forget it, please call Brother Customer
Service.
4
Note
• You can set up to 25 individual users and
one Public user.
• When you set up a Public user, you can
restrict one or more of the machine’s
functions to all users who do not have a
password.
• Only administrators can set limitations
and make changes for each user.
• When PCprint is disabled, PC print job will
be lost without notification.
• When Secure Function Lock is on, you
can only use 21.Contrast,
26.Polled TX or 27.Coverpg Setup
in the Fax menu.
If Fax Tx is disabled, you can not use any
function in the Fax menu.
• Polling Receive is enabled only when the
both Fax Tx and Fax Rx are enabled.
25
4
Chapter 4
Setting the password for the
administrator
The password you set in these steps is for the
administrator. This password is used to set
up users and to turn Secure Function Lock on
or off. See Setting up restricted users on page
27 and Turning Secure Function Lock on on
page 27.
a
Setting up the Public user
4
You can set up the Public user. Public users
do not need to enter a password.
Note
You must disable at least one function.
a
Press Menu, 1, 9, 2.
Press Menu, 1, 9, 2.
19.Security
2.Function Lock
a
Lock OffiOn
b
Set Password
Select ab & OK
19.Security
2.Function Lock
New Passwd:XXXX
Enter & OK Key
b
c
d
Enter a four-digit number for the
password. Press OK.
b
Press a or b to select Setup User.
Press OK.
c
Enter the administrator password.
Press OK.
Re-enter the password when the LCD
shows Verify:. Press OK.
19.Security
Setup User
a
Public
b
User01
Select ab & OK
Press Stop/Exit.
d
Press a or b to select Public.
Press OK.
e
Press a or b to select Enable or
Disable for Fax Tx. Press OK.
After you have set Fax Tx, repeat this
step for Fax Rx, Copy, Scan and
PCprint 1. Press OK.
1
f
26
You can set PCprint for only the Public user.
Press Stop/Exit.
4
Security features
Setting up restricted users
You can set up users with restrictions and a
password.
a
Press Menu, 1, 9, 2.
19.Security
2.Function Lock
a
Lock OffiOn
b
Set Password
Select ab & OK
b
Press a or b to select Setup User.
Press OK.
c
Enter the administrator password.
Press OK.
19.Security
Setup User
a
Public
b
User01
Select ab & OK
d
Press a or b to select User01.
Press OK.
e
Use the dial pad to enter the user name.
(See Entering Text on page 153.)
Press OK.
f
Enter a four-digit password for the user.
Press OK.
g
Press a or b to select Enable or
Disable for Fax Tx. Press OK.
After you have set Fax Tx, repeat this
step for Fax Rx, Copy and Scan.
Press OK.
h
Repeat d to g for entering each
additional user and password.
i
Press Stop/Exit.
4
Turning Secure Function Lock on/off
4
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong password. Re-enter the
correct password.
Turning Secure Function Lock on
a
4
Press Menu, 1, 9, 2.
19.Security
2.Function Lock
a
Lock OffiOn
b
Set Password
Select ab & OK
4
b
Press a or b to select Lock OffiOn.
Press OK.
c
Enter your four-digit administrator
password. Press OK.
Turning Secure Function Lock off
a
4
Press Menu, 1, 9, 2.
19.Security
2.Function Lock
a
Lock OniOff
b
Change User
Select ab & OK
b
Press a or b to select Lock OniOff.
Press OK.
c
Enter your four-digit administrator
password. Press OK.
27
Chapter 4
Switching Users
This setting allows a restricted user to log on
the machine when Secure Function Lock is
turned on.
Note
After a restricted user has finished using
the machine, it will return to the Public
setting within the same time as the Mode
Timer setting (Menu, 1, 1). See Mode
timer on page 18. Also, you can exit from
an individual user by pressing the lighted
Mode key.
a
Hold down Shift as you press Secure.
Function Lock
Change User
a
John
b
Mary
Select ab & OK
b
Press a or b to select the registered
name of the user to be logged on.
Press OK.
c
Enter your four-digit password.
Press OK.
28
4
Section II
Fax
Sending a fax
Receiving a fax
Phone services and external devices
Dialing and storing numbers
Remote fax options
Printing reports
Polling
II
30
40
46
54
62
69
71
5
Sending a fax
Entering fax mode
To enter fax mode press
key will glow blue.
5
(Fax), and the
Sending a single-sided fax
from the ADF
5
Using the ADF to send your faxes is the
easiest way. To cancel a fax in progress
press Stop/Exit.
a
b
c
d
5
Sending a 2-sided fax from
the ADF
(MFC-8860DN and
MFC-8870DW only)
You can send the 2-sided document from the
ADF. To cancel a fax in progress press
Stop/Exit.
Make sure you are in Fax mode
Put your document face up in the ADF.
a
b
c
d
Dial the fax number. See How to Dial on
page 54.
e
Press Start.
Make sure you are in Fax mode
Press Start.
The machine will now scan and send your
document.
.
5
.
Put your document in the ADF.
Press Duplex.
Dial the fax number. See How to Dial on
page 54.
The machine will now scan and send your
document.
Note
Legal size 2-sided documents can not be
faxed from the ADF.
30
Sending a fax
Sending a fax from the
scanner glass
5
You can use the scanner glass to fax the
pages of a book, or a single page at a time.
The documents can be up to Letter, A4, Legal
or Folio size. Press Stop/Exit to cancel a fax
in progress.
Faxing legal size documents
from the scanner glass
5
When faxing legal size documents, you need
to set the scan glass size to Legal/Folio
otherwise a portion of your faxes will be
missing.
a
b
Make sure you are in Fax mode
.
a
b
Make sure you are in Fax mode
c
Dial the fax number. See How to Dial on
page 54.
d
e
Press Start.
c
Press a or b to choose Legal/Folio.
Press OK.
After the machine scans the page, the
LCD will prompt you to choose one of
the options below:
d
Press Stop/Exit.
.
Put your document on the scanner
glass.
Flatbed Fax:
Next Page?
a
1.Yes
b
2.No (Send)
Select ab & OK
Press Menu, 2, 2, 0.
22.Setup Send
0.Glass Fax Size
a
A4/Letter
b
Legal/Folio
Select ab & OK
5
Canceling a fax in progress
5
Press Stop/Exit to cancel a fax in progress. If
the machine is already dialing or sending the
fax you will also need to press 1 to confirm.
„ Press 1 to send another page.
Go to f.
„ Press 2 or Start to send the
document. Go to g.
f
Place the next page on the scanner
glass, press OK. Repeat e and f for
each additional page.
Flatbed Fax:
Set Next Page
Then Press OK
g
Your machine will automatically send
the fax.
Note
When faxing multiple pages from the
scanner glass, real time transmission
should be set to Off.
31
Chapter 5
Broadcasting
Broadcasting lets you send the same fax
message to more than one fax number. You
can include Groups, One-Touch, Speed-Dial
numbers and up to 50 manually dialed
numbers in the same broadcast. For
information see How to Dial on page 54.
You can broadcast up to 390 different
numbers. This will depend on how many
groups, access codes or credit card numbers
you have stored, and on how many delayed
or stored faxes in memory.
Note
Use the Search/Speed Dial to help you
choose numbers easily.
a
b
c
Make sure you are in Fax mode
Note
5
.
Load your document.
Enter a number. Press OK.
You can use either a One-Touch,
Speed-Dial, a Group number, or a
number manually entered using the dial
pad. See How to Dial on page 54.
d
Repeat c until you have entered all the
fax numbers you want to broadcast to.
e
Press Start.
• The scan profile of the One-Touch,
Speed-Dial or Group number you chose
first will be applied to the broadcast.
• If the fax resolution of the fax number you
chose first is S.Fine and you want to do
a broadcast that includes IFAX, press
Resolution, and then press a or b to
select Standard or Fine resolution.
Press OK. Then follow the steps above.
• When you create a group or broadcast
using Scan to E-mail only B/W200x100
and B/W200dpi are available. The file
format can be TIFF or PDF.
Canceling a Broadcast in
progress
While broadcasting you can cancel the fax
currently being sent or the whole broadcast
job.
a
26.Remaining Jobs
a #001 FRIENDS
b Broadcast#001
After the broadcast is finished the machine
will print a broadcast report to let you know
the results.
32
Press Menu, 2, 6.
The LCD will display the fax job currently
being sent
(for example, #001:FRIENDS) and the
broadcast job
(for example, Broadcast#001):
Select ab & OK
b
Press ab to choose the job you want to
cancel. Press OK.
c
Press 1 to clear or 2 to exit.
If you chose to only cancel the fax
currently being sent in a, the machine
will ask you if you want to cancel the
broadcast. Press 1 to clear or 2 to exit.
d
Press Stop/Exit.
5
Sending a fax
Additional sending
operations
Sending faxes using multiple
settings
Before you send a fax, you can change any
combination of these settings: contrast,
resolution, overseas mode, delayed fax timer,
polling transmission, real time transmission
or cover page settings.
a
Make sure you are in Fax mode
.
After each setting is accepted, the LCD
asks if you want to enter more settings:
22.Setup Send
Other Settings?
a
1.Yes
b
2.No
Select ab & OK
b
Do one of the following:
„ To choose more settings, press 1.
The LCD returns to the Setup Send
menu.
„ If you have finished choosing
settings, press 2 and go to the next
step.
Electronic cover page
5
5
5
This feature will not work unless you have
already programmed your Station ID. (See
the Quick Setup Guide.)
You can automatically send a cover page
with every fax. Your cover page includes your
Station ID, a comment, and the name stored
in the One-Touch or Speed-Dial memory.
By choosing Next Fax:On you can also
display the number of pages on the cover
page.
5
You can choose one of the following preset
comments, or you can store two personal
comments, up to 27 characters long:
„ Note Off
„ Please Call
„ Urgent
„ Confidential
Composing your own comments
5
You can set up two comments of your own.
a
b
Make sure you are in Fax mode
.
Press Menu, 2, 2, 8.
22.Setup Send
8.Coverpage Msg
a
5.
b
6.
Select ab & OK
c
Press a or b to choose 5 or 6 to store
your own comment. Press OK.
d
Enter your own comment using the dial
pad. Press OK.
Use the chart on page 153 for help entering
characters.
33
Chapter 5
Send a cover page for the next fax
5
If you want to send a cover page only for the
next fax, your machine will ask you to enter
the number of pages you are sending so it
can be printed on the cover page.
a
b
c
Make sure you are in Fax mode
.
a
b
Press a or b to choose Next Fax:On
(or Next Fax:Off). Press OK.
e
Press a or b to choose a comment.
Press OK.
f
Enter two digits to show the number of
pages you are sending. Press OK.
For example, enter 0, 2 for 2 pages or 0,
0 to leave the number of pages blank. If
you make a mistake, press d or
Clear/Back to back up and re-enter the
number of pages.
Make sure you are in Fax mode
.
Press Menu, 2, 2, 7.
22.Setup Send
7.Coverpg Setup
a
Next Fax:On
b
Next Fax:Off
Select ab & OK
Press Menu, 2, 2, 7.
d
5
You can set the machine to send a cover
page whenever you send a fax.
Load your document.
22.Setup Send
7.Coverpg Setup
a
Next Fax:On
b
Next Fax:Off
Select ab & OK
34
Send a cover page for all faxes
c
Press a or b to choose On (or Off).
Press OK.
d
Press a or b to choose a comment.
Press OK.
Using a printed cover page
5
If you want to use a printed cover page that
you can write on, you can print the sample
page and attach it to your fax.
a
b
Make sure you are in Fax mode
Press Menu, 2, 2, 7.
22.Setup Send
7.Coverpg Setup
a
Next Fax:On
b
Next Fax:Off
Select ab & OK
c
Press a or b to choose
Print Sample.
Press OK.
d
Press Start. Your machine will print a
copy of your cover page.
.
Sending a fax
Contrast
5
Changing fax resolution
5
For most documents the default setting of
Auto will give the best results. It
automatically chooses the suitable contrast
for your document.
The quality of a fax can be improved by
changing the fax resolution. Resolution can
be changed for the next fax or for all faxes.
If your document is very light or dark,
changing the contrast may improve the
quality of the fax.
To change the fax resolution for the
next fax
Use Dark to increase the contrast of a light
document.
Use Light to decrease the contrast of a dark
document.
a
b
c
Make sure you are in Fax mode
.
Load your document.
Press Menu, 2, 2, 1.
a
b
c
Press a or b to select Auto, Light or
Dark. Press OK.
Note
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting if you choose Photo as the Fax
Resolution.
Make sure you are in Fax mode
.
Load your document.
Press Resolution, then a or b to
select the resolution. Press OK.
5
To change the default fax resolution
a
b
22.Setup Send
1.Contrast
a
Auto
b
Light
Select ab & OK
d
5
Make sure you are in Fax mode
5
.
Press Menu, 2, 2, 2.
22.Setup Send
2.Fax Resolution
a
Standard
b
Fine
Select ab & OK
c
Press a or b to select the resolution
you want. Press OK.
Below is a list of the available fax
resolution settings. The finer the
resolution, the longer the fax will take to
transmit.
„ Standard
Suitable for most typed documents.
„ Fine
Good for small print.
„ S.Fine
Good for small print or artwork.
„ Photo
Use when the document has varying
shades of gray or is a photograph.
35
Chapter 5
Dual access
5
Real time transmission
5
You can dial a number, and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD shows the new job
number.
When you are sending a fax, the machine will
scan the documents into the memory before
sending. Then, as soon as the phone line is
free, the machine will start dialing and
sending.
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
If the memory is full, the machine will send the
document in real time (even if
Real Time TX is set to Off).
Note
If the Out of Memory message appears
while scanning documents, press
Stop/Exit to cancel or Start to send the
scanned pages.
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax:On for the next fax only.
Sending in real time for all faxes
a
b
Make sure you are in Fax mode
5
.
Press Menu, 2, 2, 5.
22.Setup Send
5.Real Time TX
a
On
b
Off
Select ab & OK
c
Press a or b to select On. Press OK.
Sending in real time for the next fax
only
a
b
Make sure you are in Fax mode
5
.
Press Menu, 2, 2, 5.
22.Setup Send
5.Real Time TX
a
On
b
Off
Select ab & OK
c
Press a or b to select Next Fax:On.
Press OK.
Note
In Real Time Transmission, the automatic
redial feature does not work when using
the scanner glass.
36
Sending a fax
Overseas mode
5
This is a temporary setting, and will only be
active for your next fax.
Make sure you are in Fax mode
d
.
a
b
c
Press Menu, 2, 2, 9.
Press a or b to select On or Off.
Press OK.
Make sure you are in Fax mode
.
Load your document.
Press Menu, 2, 2, 3.
22.Setup Send
3.Delayed Fax
Load your document.
22.Setup Send
9.Overseas Mode
a
On
b
Off
Select ab & OK
5
You can store up to 50 faxes in the memory
to be sent within a twenty four hour period.
If you are having difficulty sending a fax
overseas due to a bad connection, then
turning on the overseas mode may help.
a
b
c
Delayed faxing
Set Time=00:00
Enter & OK Key
d
Enter the time you want the fax to be
sent (in 24-hour format). Press OK.
(For example, enter 19:45 for 7:45 PM)
22.Setup Send
3.Delayed Fax
Set Time=19:45
Enter & OK Key
The number of pages you can scan into the
memory depends on the amount of data
printed on each page.
37
5
Chapter 5
Delayed batch transmission
5
Before sending the delayed faxes, your
machine will help you economize by sorting
all the faxes in the memory by destination and
scheduled time.
All delayed faxes that are scheduled to be
sent at the same time to the same fax number
will be sent as one fax to save transmission
time.
a
b
Make sure you are in Fax mode
Check which jobs are still waiting in the
memory to be sent. If there are no jobs, the
LCD will show No Jobs Waiting. You can
cancel a fax job that is stored and waiting in
the memory.
a
.
c
Press a or b to choose On (or Off).
Press OK.
d
Press Stop/Exit.
Press Menu, 2, 6.
26.Remaining
a #001 12:34
#002 15:00
b #003 17:30
Select ab &
Press Menu, 2, 2, 4.
22.Setup Send
4.Batch TX
a
On
b
Off
Select ab & OK
38
Checking and canceling
waiting jobs
Jobs
BROTHER
BIC
ABCDEFG
OK
The number of jobs still to be sent will be
displayed.
b
Choose one of the options below:
„ Press a or b to scroll though the
waiting jobs, press OK to select a
job, and then press 1 to cancel it.
„ Press 2 to exit without canceling.
c
When you have finished, press
Stop/Exit.
5
Sending a fax
Sending a fax manually
5
Manual transmission
5
Manual transmission lets you hear the
dialing, ringing and fax-receiving tones while
sending a fax.
a
b
c
d
e
Make sure you are in Fax mode
Out of Memory message
5
If you get an Out of Memory message while
scanning the first page of a fax, press
Stop/Exit to cancel the fax.
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Start to send the
pages scanned so far, or to press Stop/Exit
to cancel the operation
.
Load your document.
Note
Press Hook and listen for a dial tone.
Or pick up the handset of the external
phone and listen for a dial tone.
If you get an Out of Memory message
while faxing and you do not want to delete
your stored faxes to clear the memory,
you can send the fax in real time. (See
Real time transmission on page 36.)
Dial the fax number you want to call.
When you hear the fax tone, press
Start.
Sending a fax at the end of a
conversation
5
At the end of a conversation you can send a
fax to the other party before you both hang
up.
a
Ask the other party to wait for fax tones
(beeps) and then to press the Start or
Send key before hanging up.
b
c
d
Make sure you are in Fax mode
.
Load your document.
Press Start.
39
5
6
Receiving a fax
6
Receive modes
6
You must choose a receive mode depending on the external devices and telephone subscriber
services you have on your line.
Choosing the receive mode
6
The diagram below will help you choose the correct mode.
For more detailed information on the receive modes see page 41.
Are you connecting an external telephone or external telephone answering device to the machine?
Yes
Do you use a Distinctive Ring subscriber
service?
No
Yes
Go to “Distinctive Ring”
in Chapter 7
No
Do you want the machine to answer
fax and telephone calls automatically?
No
Are you using the voice message function of
your external telephone answering device?
No
Manual
Yes
Yes
Yes
Do you want to use the machine
for Fax only?
No
Fax Only
Fax/Tel
External TAD
To set a receive mode follow the instructions below.
a
b
c
Press Menu, 0, 1.
Press a or b to select a receive mode. Press OK .
Press Stop/Exit.
The LCD will display the current receive mode.
40
01.Receive Mode
a
Fax Only
Fax/Tel
b
External TAD
Select ab & OK
Receiving a fax
Using Receive Modes
6
External TAD
6
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be dealt with in one
of the following ways:
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes see page 42.
„ Faxes will be automatically received.
Fax Only
6
Fax only mode will automatically answer
every call as a fax.
Fax/Tel
„ Voice callers can record a message on the
external TAD.
For more information see Connecting an
external TAD (telephone answering device)
on page 49.
6
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
dealing with them in one of the following
ways:
6
„ Faxes will be automatically received.
„ Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
double ring made by your machine.
Also see F/T Ring Time on page 42 and Ring
Delay on page 42.
Manual
6
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring Receive feature.
To receive a fax in manual mode press Start
when you hear fax tones (short repeating
beeps). You can also use the Easy Receive
feature to receive faxes by lifting a handset on
the same line as the machine.
Also see Easy Receive on page 43.
41
Chapter 6
Receive Mode settings
6
Ring Delay
6
The ring delay sets the number of times the
machine rings before it answers in Fax Only
and Fax/Tel modes.
If you have extension phones on the same
line as the machine or subscribe to the
telephone company’s Distinctive Ring
service, keep the Ring Delay setting of 4.
(See Operation from extension telephones on
page 52 and Easy Receive on page 43.)
a
b
Make sure you are in Fax mode
.
Press Menu, 2, 1, 1.
21.Setup Receive
1.Ring Delay
a
03
b
04
Select ab & OK
c
Press a or b to select 00, 01, 02, 03 or
04. Press OK.
d
Press Stop/Exit.
Note
F/T Ring Time
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T ring time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone. For more information see
Using remote codes on page 53.
a
b
Make sure you are in Fax mode
Press Menu, 2, 1, 2.
21.Setup Receive
2.F/T Ring Time
a
20 Secs
b
30 Secs
Select ab & OK
c
Press a or b to select how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or 70
seconds). Press OK.
d
Press Stop/Exit.
Select 00 in c to have the machine
answer immediately.
42
6
.
Receiving a fax
Easy Receive
6
Turning easy receive On allows the machine
to receive fax calls automatically if you lift any
handset on the same line as the machine.
When you see Receiving on the LCD or
when you hear ‘chirps’ through the handset of
an extension phone connected to another
telephone wall jack, just replace the handset
and your machine will receive the fax.
If this feature is set to on, but your machine
does not connect a fax call when you lift the
handset of an extension or external phone,
press the Fax Receive Code l51.
Setting the Print Density
You can adjust print density to make your
printed pages darker or lighter.
a
b
.
Press Menu, 2, 1, 6.
Select d c & OK
If you use a modem, or send faxes from a
computer, on the same line and your
machine intercepts them, set easy receive
to Off.
Make sure you are in Fax mode
Make sure you are in Fax mode
21.Setup Receive
6.Print Density
-nnonn+
c
Press c to make the print darker.
Or press d to make the print lighter.
Press OK.
d
Press Stop/Exit.
Note
a
b
6
6
.
Press Menu, 2, 1, 3.
21.Setup Receive
3.Easy Receive
a
On
b
Off
Select ab & OK
c
Press a or b to select On, or Off.
Press OK.
d
Press Stop/Exit.
43
Chapter 6
Additional receiving
operations
6
Printing a reduced incoming
fax
6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4, Letter, Legal or Folio size
paper.
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting (Menu, 1, 3).
a
b
Make sure you are in Fax mode
c
Press a or b to select On or Off.
Press OK.
d
Press Stop/Exit.
6
If you set Duplex to On for fax receive the
machine will print received faxes on both
sides of the paper.
You can use A4, Letter, Legal or
Folio (8"×13") size of paper for this function.
a
b
Make sure you are in Fax mode
Press Menu, 2, 1, 9.
21.Setup Receive
9.Duplex
a
On
b
Off
Select ab & OK
.
Press Menu, 2, 1, 5.
21.Setup Receive
5.Auto Reduction
a
On
b
Off
Select ab & OK
44
Duplex (2-sided) printing for
Fax mode (MFC-8860DN and
MFC-8870DW only)
c
Press a or b to choose On or Off.
Press OK.
d
Press Stop/Exit.
Note
When you turn Duplex on the auto
reduction feature is also turned on.
.
Receiving a fax
Setting the Fax Receive
Stamp
6
Receiving a fax at the end of a
conversation
You can set the machine to print the received
date and time in the top center of each
received fax page.
At the end of a conversation you can ask the
other party to send you a fax before you both
hang up.
a
b
a
Ask the other person to place the
document in their machine and to press
Start or Send key.
b
When you hear the CNG tones (slowly
repeating beeps), press Start.
c
Replace the external handset.
Make sure you are in Fax mode
.
Press Menu, 2, 1, 8.
21.Setup Receive
8.Fax Rx Stamp
a
On
b
Off
Select ab & OK
c
Press a or b to choose On (or Off).
Press OK.
d
Press Stop/Exit.
Note
• The received time and date will not appear
when using Internet Fax*. (*MFC-8860DN
and MFC-8870DW only).
• Make sure you have set the current date
and time in the machine.
6
6
Printing a fax from the
memory
6
If you are using the Fax Storage feature
(Menu, 2, 5, 1), you can still print a fax from
the memory when you are at your machine.
See Paging on page 63 and Fax Storage on
page 63.
a
Press Menu, 2, 5, 3.
25.Remote Fax Opt
3.Print Fax
Press Start
b
Press Start.
45
7
Phone services and external
devices
Phone line services
7
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone
services that some telephone companies
offer.
Note
You must pay for your telephone
company’s Distinctive Ring service before
you program the machine to work with it.
7
Brother uses the term ‘Distinctive Ring’ but
different telephone companies have other
names for this service such as SmartRing,
RingMaster, Teen-Ring, Indent-a-Call or
Indent-a-Ring.
What does your telephone company’s
‘Distinctive Ring’ do?
Your telephone company’s Distinctive Ring
service allows you to have more than one
number on the same phone line. If you need
more than one phone number, it is
cheaper than paying for an extra line. Each
phone number has its own distinctive ring
pattern, so you will know which phone
number is ringing. This is one way you can
have a separate phone number for your
machine.
Note
Please call your telephone company for
availability and rates.
46
7
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company’s Distinctive Ring service. The new
phone number on your line can just receive
faxes.
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering
services, alarm systems or other custom
features on one phone line may affect the
way your machine works. If you have Voice
Mail on your phone line, please read the
following carefully.
Distinctive Ring
What does Brother’s ‘Distinctive Ring’
do?
7
7
Do you have Voice Mail?
If you have Voice Mail on the phone line that
you will install your new machine on, there is
a strong possibility that Voice Mail and the
machine will conflict with each other while
receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate phone number, neither will
interfere with the other’s operations.
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions below to
‘register’ the new Distinctive Ring pattern
they give you. This is so your machine can
recognize its incoming calls.
Note
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
7
Phone services and external devices
Before you choose the ring pattern to
register
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
Ring
Pattern
Rings
1
long-long
2
short-long-short
3
short-short-long
4
very long
(normal pattern)
Note
If the ring pattern you received is not on
this chart, please call your telephone
company and ask for one that is
shown.
„ The machine will only answer calls to its
registered number.
„ The first two rings are silent on the
machine. This is because the fax must
<<listen>> to the ring pattern (to compare
it to the pattern that was ‘registered’).
(Other telephones on the same line will
ring.)
7
Registering the Distinctive Ring
pattern
Very important!
7
After you have set the Distinctive Ring feature
to ON, the receive mode is set to Manual
automatically. Unless you have a TAD or
Voice Mail set up on the Distinctive Ring
number, Manual mode means you must
answer all the calls yourself. You can not
change the receive mode to another mode
while the Distinctive Ring is set to on.
a
Press Menu, 2, 0, 2.
20.Miscellaneous
2.Distinctive
a
Off
b
Set
Select ab & OK
b
c
d
Press a or b to select Set.
7
Press OK.
Press a or b to select the stored ring
pattern you want to use. Press OK.
e
(You will hear each pattern as you scroll
through the four patterns. Make sure
you choose the pattern that the
telephone company gave you.)
f
Press Stop/Exit. Distinctive Ring is now
set to on.
„ If you program the machine properly, it will
recognize the registered ring pattern of the
‘fax number’ within 2 ring patterns and
then answer with a fax tone. When the
‘voice number’ is called, the machine will
not answer.
47
Chapter 7
Turning off Distinctive Ring
a
7
a
Press a or b to select Off. Press OK.
Note
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (See Choosing the receive
mode on page 40.)
Caller ID is a subscriber service offered by
many telephone companies. Call your
telephone company for specific details. Your
machine can display the telephone number or
name of your caller, if it is available, as the
line rings. When you pick up the handset, the
LCD will stop displaying this information.
Your machine will store it in the Caller ID
memory.
b
Press a or b to select Display#.
Press OK.
c
Press a or b to scroll through the Caller
ID memory to select the Caller ID you
want to view. Press OK. The LCD
shows the caller’s number, the date, and
time of the call.
d
Press d to return to the Caller ID listing,
or press Stop/Exit.
7
Printing Caller ID List
a
This message means that the call came
from outside your Caller ID area.
„ Private Call
The caller has blocked their Caller ID.
48
Press Menu, 2, 0, 3.
20.Miscellaneous
3.Caller ID
a
Display#
b
Print Report
Select ab & OK
During a call Caller ID may display one of the
messages below:
„ Out of area
Press Menu, 2, 0, 3.
20.Miscellaneous
3.Caller ID
a
Display#
b
Print Report
Select ab & OK
Press Stop/Exit.
Caller ID
7
Your machine stores information for the last
thirty calls in the Caller ID list. You can view
or print this list. When the thirty-first call
comes in to the machine, it replaces
information about the first call.
Press Menu, 2, 0, 2.
20.Miscellaneous
2.Distinctive
a
Off
b
Set
Select ab & OK
b
c
Viewing Caller ID List
b
Press a or b to select Print Report.
Press OK.
c
d
Press Start.
When the printing has finished, press
Stop/Exit.
7
Phone services and external devices
Connecting an external
TAD (telephone
answering device)
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
display will show Telephone.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
Unless you are using Distinctive Ring, the
TAD must be connected to the EXT jack of
the machine.
Connections
7
7
The external TAD must be plugged into the
back of the machine, into the jack labeled
EXT. Your machine cannot work properly if
you plug the TAD into a wall jack (unless you
are using Distinctive Ring).
a
Plug the telephone line cord from the
telephone wall jack into the back of the
machine, in the jack labeled LINE.
b
Plug the telephone line cord from your
external TAD into the back of the
machine, in the jack labeled EXT. (Make
sure this cord is connected to the TAD at
the TAD’s telephone line jack, and not
its handset jack.)
c
Set your external TAD to four rings or
less. (The machine’s Ring Delay setting
does not apply.)
d
Record the outgoing message on your
external TAD.
e
f
Set the TAD to answer calls.
Set the Receive Mode to
External TAD. (See Choosing the
receive mode on page 40.)
1
1
1
TAD
Note
If you have problems receiving faxes,
reduce the ring delay setting on your
external TAD.
49
7
Chapter 7
Recording an outgoing
message
Two-line phone system
End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
send a fax by pressing l51 and Start.”
A two-line phone system is nothing more than
two separate phone numbers on the same
wall outlet. The two phone numbers can be
on separate jacks (RJ11) or combined into
one jack (RJ14). Your machine must be
plugged into an RJ11 jack. RJ11 and RJ14
jacks may be equal in size and appearance
and both may contain four wires (black, red,
green, yellow). To test the type of jack,
plug in a two-line phone and see if it can
access both lines. If it can, you must separate
the line for your machine. (See Easy Receive
on page 43.)
Note
Converting telephone wall outlets
7
a
Record 5 seconds of silence at the
beginning of your message. This allows
your machine time to listen for fax tones.
b
c
Limit your speaking to 20 seconds.
We recommend beginning your OGM with
an initial 5 second silence because the
machine cannot hear fax tones over a loud
voice. You may try leaving out this pause,
but if your machine has trouble receiving,
then you should re-record the OGM to
include it.
Special line considerations
Roll over phone lines
A roll over phone system is a group of two or
more separate telephone lines that pass
incoming calls to each other if they are busy.
The calls are usually passed down or “rolled
over” to the next available phone line in a
preset order.
Your machine can work in a roll over system
as long as it is the last number in the
sequence, so the call cannot roll away. Do not
put the machine on any of the other numbers;
when the other lines are busy and a second
fax call is received, the fax call would be
transferred to a line that does not have a fax
machine. Your machine will work best on a
dedicated line.
50
There are three ways to convert to an RJ11
jack. The first two ways may require
assistance from the telephone company. You
can change the wall outlets from one RJ14
jack to two RJ11 jacks. Or, you can have an
RJ11 wall outlet installed and slave or jump
one of the phone numbers to it.
7
7
The third way is the easiest: Buy a triplex
adapter. You can plug a triplex adapter into
an RJ14 outlet. It separates the wires into two
separate RJ11 jacks (Line 1, Line 2) and a
third RJ14 jack (Lines 1 and 2). If your
machine is on Line 1, plug the machine into
L1 of the triplex adapter. If your machine is on
Line 2, plug it into L2 of the triple adapter.
RJ14
RJ11
RJ14
7
7
Phone services and external devices
Installing machine, external two-line
TAD and two-line telephone
7
When you are installing an external two-line
telephone answering device (TAD) and a
two-line telephone, your machine must be
isolated on one line at both the wall jack and
at the TAD. The most common connection is
to put the machine on Line 2, which is
explained in the following steps. The back of
the two-line TAD must have two telephone
jacks: one labeled L1 or L1/L2, and the other
labeled L2. You will need at least three
telephone line cords, the one that came with
your machine and two for your external twoline TAD. You will need a fourth line cord if
you add a two-line telephone.
Place the two-line TAD and the two-line
telephone next to your machine.
Plug one end of the telephone line cord for
your machine into the L2 jack of the triplex
adapter. Plug the other end into the LINE jack
on the back of the machine.
Plug one end of the first telephone line cord
for your TAD into the L1 jack of the triplex
adapter. Plug the other end into the L1 or
L1/L2 jack of the two-line TAD.
You can keep two-line telephones on other
wall outlets as always. There are two ways to
add a two-line telephone to the machine’s
wall outlet. You can plug the telephone line
cord from the two-line telephone into the
L1+L2 jack of the triplex adapter. Or, you can
plug the two-line telephone into the TEL jack
of the two-line TAD.
Multi-line connections (PBX)
7
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
Plug one end of the second telephone line
cord for your TAD into the L2 jack of the twoline TAD. Plug the other end into the EXT.
jack on the left side of the machine.
1
2
3
1
Triplex Adapter
2
Two Line Phone
3
External Two Line TAD
4
Machine
4
51
7
Chapter 7
External and extension
phones
Operation from extension
telephones
For Fax/Tel mode only
7
7
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (pseudo/doubleringing) to alert you to pick up a voice call.
Lift the external telephone’s handset, and
then press Hook to answer.
If you’re at an extension phone, you will need
to lift the handset during the F/T Ring Time
and then press #51 between the
pseudo/double rings. If no one is on the line,
or if someone wants to send you a fax, send
the call back to the machine by pressing l51.
If you answer a fax call on an extension
telephone, or an external telephone
connected to the EXT. jack of the machine,
you can make your machine take the call by
using the Fax Receive Code. When you
press the Fax Receive Code l51. the
machine starts to receive the fax. (See Easy
Receive on page 43.)
Connecting an external phone
If the machine answers a voice call and
pseudo/double-rings for you to take over, use
the Telephone Answer Code #51 to take the
call at an extension phone. (See F/T Ring
Time on page 42.)
If you answer a call and no one is on
the line:
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
Connect the telephone line cord to the jack
labeled EXT.
7
You should assume that you’re receiving a
manual fax.
a
7
1
Press l51 and wait for the chirp or until
the machine’s LCD shows Receiving,
and then hang up.
2
1
Extension telephone
2
External telephone
When you are using an external telephone,
the LCD shows Telephone.
52
7
Phone services and external devices
b
Using a cordless external
handset
21.Setup Receive
4.Remote Codes
a
On
b
Off
Select ab & OK
7
If your cordless telephone is connected to the
EXT. jack of the machine (see page 52) and
you typically carry the cordless handset
elsewhere, it is easier to answer calls during
the Ring Delay.
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to transfer the call to the cordless
handset.
Using remote codes
7
Fax Receive Code
Press Menu 2, 1, 4.
c
Press a or b to select On or Off.
Press OK.
d
If you selected On in c, enter the new
Fax Receive Code. Press OK.
e
Enter the new Telephone Answer Code.
Press OK.
f
Press Stop/Exit.
7
If you answer a fax call on an extension or
external telephone, you can tell your machine
to receive it by dialing the fax receive code
l51. Wait for the chirping sounds then
replace the handset. See Easy Receive on
page 43.
Telephone Answer Code
7
7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(double) ring after the initial ring delay. If you
pick up the call on an extension phone you
can turn the F/T ring off by pressing #51
(make sure you press this between the rings).
Changing the remote codes
7
The preset fax receive code is l51. The
preset telephone answer code is #51. If you
are always disconnected when accessing
your external TAD, try changing the
three-digit remote codes, for example ###
and 999.
a
Make sure you are in Fax mode
.
53
8
Dialing and storing numbers
How to Dial
Manual dialing
8
8
Speed-Dialing
Hold down Shift as you press
Search/Speed Dial and then enter the
three-digit Speed-Dial number.
Use the dial pad to enter all the digits of the
telephone number.
One-Touch dialing
8
Press the One-Touch key that stores the
number you want to call.
To dial One-Touch numbers 21 to 40, hold
down Shift as you press the One-Touch key.
Three-digit number
Note
If the LCD shows Not Registered
when you enter a One-Touch or a
Speed-Dial number, it means that a
number is not stored there.
54
8
8
Dialing and storing numbers
Search
You can search alphabetically for names you
have stored in the One-Touch and
Speed-Dial memories.
a
b
c
Press Search/Speed Dial.
Press the dial pad key for the first letter
of the name.
(Use the chart on Entering Text on page
153 to help you enter letters.)
Press OK.
Press a or b to scroll until you find the
name you are looking for.
Press OK.
Note
You can press Resolution to change
the displayed resolution.
d
Press Start.
8
LDAP Search
(MFC-8860DN and
MFC-8870DW only)
8
If the machine is connected to your LDAP
server, you can search for information such
as fax numbers and E-mail addresses from
your server. (For details about how to set up
LDAP see the Network User’s Guide on the
CD-ROM.)
Fax redial
8
If you are sending a fax manually and the line
is busy, press Redial/Pause, wait for the
other fax machine to answer, and then press
Start to try again. If you want to make a
second call to the last number dialed, you can
save time by pressing Redial/Pause and
Start.
Redial/Pause only works if you dialed from
the control panel.
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial one time after five minutes.
55
8
Chapter 8
Storing numbers
MFC-8460N and MFC-8660DN:
8
a
You can set up your machine to do the
following types of easy dialing: One-Touch,
Speed-Dial and Groups for Broadcasting
faxes. You can also specify the default
resolution for each One-Touch and
Speed-Dial number. When you dial a
quick-dial number, the LCD shows the name,
if you stored it, or the number. A scan profile
can also be stored along with the fax number
or E-mail address.
23.Set Quick-Dial
1.One-Touch Dial
One-Touch:
Select One-Touch
If you lose electrical power, the quick-dial
numbers stored in the memory will not be lost.
A scan profile is the resolution and other scan
settings that you choose when you store a
number. For example, you will be asked to
select Standard, Fine, S.Fine or Photo if you
have selected the Fax/Tel option. Or, you will
be asked to select B/W 200 dpi,
B/W 200x100 dpi, Color 150 dpi,
Color 300 dpi or Color 600 dpi if you selected
the E-Mail option.
Storing a pause
Your machine has 20 One-Touch keys where
you can store 40 fax or phone numbers,
E-mail addresses for automatic dialing. To
access numbers 21 to 40, hold down Shift as
you press the One-Touch key.
56
b
Press the One-Touch key where you
want to store a number.
c
Enter the phone or fax number (up to 20
characters). Press OK.
d
Choose one of the options below:
„ Enter the name using the dial pad
(up to 15 characters). Use the chart
on Entering Text on page 153 to help
you enter letters. Press OK.
„ Press OK to store the number
without a name.
e
If you want to save a fax resolution along
with the number, choose one of the
options below:
„ To store the fax resolution, press a
or b to select Std, Fine, S.Fine or
Photo. Press OK.
„ Press OK if you don’t want to change
the default resolution.
f
Choose one of the options below:
„ To store another One-Touch number
go to b.
„ To finish storing One-Touch
numbers press Stop/Exit.
8
Press Redial/Pause to insert a 3.5-second
pause between numbers. You can press
Redial/Pause as many times as needed to
increase the length of the pause.
Storing One-Touch dial
numbers
Press Menu, 2, 3, 1.
8
8
Dialing and storing numbers
MFC-8860DN and MFC-8870DW:
a
8
f
If you want to save a fax/scan resolution
along with the number, choose one of
the options below:
„ If you selected Fax/Tel in c, press
a or b to select Std, Fine, S.Fine
or Photo.
Press OK and then go to h.
„ If you selected E-Mail in c, press
a or b to select B/W200dpi,
B/W200x100dpi, Color150dpi,
Color300dpi, or Color600dpi.
Press OK and then go to g.
„ If you selected IFAX in c, press a
or b to select Std, Fine or Photo.
Press OK and then go to h.
„ Press OK if you don’t want to change
the default resolution. Go to h.
g
Choose one of the options below:
If you selected Black & White in f,
select the file format (TIFF or PDF) that
will be used to send to your PC.
If you selected Color in f, select the file
format (PDF or JPEG) that will be used
to send your PC.
Press Menu, 2, 3, 1.
23.Set Quick-Dial
1.One-Touch Dial
One-Touch:
Select One-Touch
b
Press the One-Touch key where you
want to store a number.
c
Press a or b to select Fax/Tel,
E-Mail or IFAX. Press OK.
d
Choose one of the options below:
„ Enter the number (up to 20
characters) if you selected Fax/Tel.
Press OK.
„ Enter the E-mail address (up to 60
characters) if you selected E-Mail
or IFAX. Use the chart on Entering
Text on page 153 to help you enter
letters. Press OK.
Note
If you selected E-Mail and save the
E-mail address, you can only use the
E-mail address when you are in Scan
mode. If you selected IFAX and save the
E-mail address, you can only use the
E-mail address when you are in Fax
mode.
e
Choose one of the options below:
„ Enter the name using the dial pad
(up to 15 characters). Press OK.
„ Press OK to store the number or
E-mail address without a name.
h
Choose one of the options below:
„ To store another One-Touch number
go to b.
„ To finish storing One-Touch
numbers press Stop/Exit.
Note
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One-Touch, Speed-Dial or Group
number you chose first will be applied to
the broadcast.
• When you create a group or broadcast
using Scan to E-mail only B/W200x100
and B/W200dpi are available. The file
format can be TIFF or PDF.
57
8
Chapter 8
Storing Speed-Dial numbers
8
a
You can store your frequently used numbers
as Speed-Dial numbers. The machine can
store 300 Speed-Dial numbers.
MFC-8460N and MFC-8660DN:
a
Press Menu, 2, 3, 2.
MFC-8860DN and MFC-8870DW:
23.Set Quick-Dial
2.Speed-Dial
Speed-Dial? #
Enter & OK Key
8
b
Use the dial pad to enter a three-digit
Speed-Dial location number (001–300).
Press OK.
c
Press a or b to select Fax/Tel,
E-Mail or IFAX. Press OK.
d
Choose one of the options below:
„ Enter the number (up to 20
characters) when you select
Fax/Tel.
„ Enter the E-mail address (up to 60
characters) when you select
E-Mail or IFAX. Use the chart on
Entering Text on page 153 to help
you enter letters. Press OK.
23.Set Quick-Dial
2.Speed-Dial
Speed-Dial? #
Enter & OK Key
b
Use the dial pad to enter a three-digit
Speed-Dial location number (001–300).
Press OK.
c
Enter the phone or fax number (up to 20
characters). Press OK.
d
Choose one of the options below:
„ Enter the name using the dial pad
(up to 15 characters). Use the chart
on Entering Text on page 153 to help
you enter letters. Press OK.
„ Press OK to store the number
without a name.
e
f
58
If you want to save a fax resolution along
with the number, choose one of the
options below:
„ To store the fax resolution, press a
or b to select Std, Fine, S.Fine or
Photo. Press OK.
„ Press OK if you don’t want to change
the default resolution.
Choose one of the options below:
„ To store another Speed-Dial number
go to b.
„ To finish storing Speed-Dial
numbers press Stop/Exit.
Press Menu, 2, 3, 2.
Note
If you selected E-Mail and save the
E-mail address, you can only use the
E-mail address when you are in Scan
mode. If you selected IFAX and save the
E-mail address, you can only use the
E-mail address when you are in Fax
mode.
e
Choose one of the options below:
„ Enter the name using the dial pad
(up to 15 characters). Press OK.
„ Press OK to store the number or
E-mail address without a name.
8
Dialing and storing numbers
f
g
h
If you want to save a fax/scan resolution
along with the number, choose one of
the options below:
„ If you selected Fax/Tel in c, press
a or b to select Std, Fine, S.Fine
or Photo.
Press OK and then go to h.
„ If you selected E-Mail in c, press
a or b to select B/W200x100,
B/W200dpi, Color150dpi,
Color300dpi or Color600dpi.
Press OK and then go to g.
„ If you selected IFAX in c, press a
or b to select Std, Fine or Photo.
Press OK and then go to h.
„ Press OK if you don’t want to change
the default resolution. Go to h.
If you selected Black & White in f,
select the file format (TIFF or PDF) that
will be used to send to your PC.
If you selected Color in f, select the file
format (PDF or JPEG) that will be used
to send your PC.
Choose one of the options below:
„ To store another Speed-Dial number
go to b.
„ To finish storing Speed-Dial
numbers press Stop/Exit.
Changing One-Touch and
Speed-Dial numbers
If you try to store a One-Touch or Speed-Dial
number over an existing number, the LCD will
show the name or number already stored
there.
a
• When you create a group or broadcast
using Scan to E-mail only B/W200x100
and B/W200dpi are available. The file
format can be TIFF or PDF.
Do one of the following:
„ To change the stored number,
press 1.
„ To exit without making a change,
press 2.
23.Set Quick-Dial
#005:MIKE
a
1.Change
b
2.Exit
Select ab & OK
(MFC-8460N and MFC-8660DN)
Go to c.
(MFC-8860DN and MFC-8870DW)
Go to b.
8
b
(MFC-8860DN and MFC-8870DW only)
Press a or b to select Fax/Tel,
E-Mail or IFAX. Press OK.
c
Press d or c to position the cursor under
the character you want to change, and
then press Clear/Back to delete it.
Repeat for each character you want to
delete.
d
Enter a new number or character.
Press OK.
e
Follow the directions beginning in c in
Storing One-Touch Dial numbers and
Storing Speed-Dial numbers. (See
Storing One-Touch dial numbers on
page 56 and Storing Speed-Dial
numbers on page 58.)
Note
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One-Touch, Speed-Dial or Group
number you chose first will be applied to
the broadcast.
8
59
Chapter 8
Setting up Groups for
broadcasting
e
To add One-Touch or Speed-Dial
numbers follow the instructions below:
„ For One-Touch numbers, press the
One-Touch keys one after the other.
„ For Speed-Dial numbers, hold down
Shift as you press
Search/Speed Dial, and then enter
the three-digit Speed-Dial location.
The LCD will display your chosen OneTouch numbers with a l and SpeedDial numbers with a # (for example
l006, #09).
f
Press OK when you have finished
adding numbers.
g
Do one of the following:
„ Enter the name using the dial pad
(up to 15 characters). Use the chart
on Entering Text on page 153 to help
you enter letters. Press OK.
„ Press OK to store the group without
a name.
h
You can save a fax/scan resolution
along with the number. Do one of the
following:
(MFC-8460N and MFC-8660DN)
„ To store the fax resolution, press a
or b to select Std, Fine, S.Fine or
Photo. Press OK.
„ Press OK if you don’t want to change
the default resolution.
(MFC-8860DN and MFC-8870DW)
„ If you selected Fax/IFAX in d,
press a or b to select Std, Fine,
S.Fine or Photo.
Press OK and then go to j.
„ If you selected E-Mail in d,
press a or b to select B/W200x100
or B/W200dpi.
Press OK and then go to i.
„ Press OK if you don't want to change
the default resolution. Go to j.
8
If you often want to send the same fax
message to many fax numbers you can set
up a group.
Groups are stored on a One-Touch key or a
Speed-Dial number. Each group uses up a
One-Touch key or a Speed-Dial location. You
can then send the fax message to all the
numbers stored in a group just by pressing a
One-Touch key or entering a Speed-Dial
number, and then pressing Start.
Before you can add numbers to a group, you
need to store them as One-Touch or SpeedDial numbers. You can have up to 20 small
groups, or you can assign up to 339 numbers
to one large group.
a
Press Menu, 2, 3, 3.
23.Set Quick-Dial
3.Setup Groups
Group Dial:
Press Speed-Dial...
b
Choose an empty location where you
want to store the group in one of the
following ways:
„ Press a One-Touch key.
„ Hold down Shift as you press
Search/Speed Dial, and then enter
the three-digit Speed-Dial location.
Press OK.
c
Use the dial pad to enter a group
number (1 to 20). Press OK.
(MFC-8460N and MFC-8660DN)
Go to e.
(MFC-8860DN and MFC-8870DW)
Go to d.
d
(MFC-8860DN and MFC-8870DW only)
Press a or b to select Fax/IFAX or
E-Mail. Press OK.
60
Dialing and storing numbers
Pause
Note
• If you have selected Fax/IFAX in d and
added One-Touch or Speed-Dial numbers
that are stored as ‘IFAX’, you cannot
select S.Fine.
• When you create a group or broadcast
using Scan to E-mail only B/W200x100
and B/W200dpi are available. The file
format can be TIFF or PDF.
i
Select the file format (TIFF or PDF) that
will be used to send to your computer.
j
Do one of the following:
„ To store another group for
broadcasting, go to b.
„ To finish storing groups for
broadcasting, press Stop/Exit.
Dialing access codes and
credit card numbers
8
Press Redial/Pause to insert 3.5-seconds
pause between numbers. You can press
Redial/Pause as many times as needed to
increase the length of the pause.
Tone or Pulse
(For Canada only)
8
If you have a Pulse dialing service, but need
to send Tone signals (for example, for
telephone banking), follow the instructions
below. If you have Touch Tone service, you
will not need this feature to send tone signals.
a
b
8
Press Hook.
Press # on the machine’s control panel.
Any digits dialed after this will send tone
signals.
When you hang up, the machine will
return to the Pulse dialing service.
You can combine more than one Quick-Dial
number when you dial. This feature may be
useful if you need to dial an access code for
a cheaper rate long distance carrier.
For example, you might have stored ‘555’ on
Speed-Dial #003 and ‘7000’ on Speed-Dial
#002. You can use them both to dial
‘555-7000’ if you press the following keys:
Hold down Shift as you press
Search/Speed Dial, 003. Hold down Shift as
you press Search/Speed Dial, 002 and
Start.
Numbers can be added manually by entering
them on the dial pad:
Hold down Shift as you press
Search/Speed Dial, 003, 7001 (on the dial
pad), and Start.
This would dial ‘555–7001’. You can also add
a pause by pressing the Redial/Pause key.
61
8
9
Remote fax options
Remote fax options let you receive faxes
while you are away from the machine.
You can only use one fax option at a time.
d
e
a
Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Fwd/Page/Store
a
Off
b
Fax Forward
Select ab & OK
b
Press a or b to select Fax Forward.
Press OK.
The LCD will ask you to enter the fax
number you want your faxes to be
forwarded to.
c
Enter the forwarding number using dial
pad (up to 20 digits), using a One-Touch
Key or using Search/Speed Dial and
the three-digit location.
Note
• If you store a group on a One-Touch key
or a Speed Dial location, the faxes will be
forwarded to several fax numbers.
• (MFC-8860DN and MFC-8870DW only)
You can also enter an E-mail address if
your machine has been configured for the
Internet Fax feature. (For details about
Internet Fax, see the Network User’s
Guide on the CD-ROM. For information
about Fax Forward to E-mail, see the
Brother Solutions Center at
http://solutions.brother.com)
62
Press a or b to select On or Off.
25.Remote Fax Opt
Backup Print
a
Off
b
On
Select ab & OK
Fax Forwarding
The fax forwarding feature lets you
automatically forward your received faxes to
another machine.
Press OK.
Press OK.
f
Press Stop/Exit.
Note
If you select Backup Print On, the machine
will also print the fax at your machine so
you will have a copy. This is a safety
feature in case there is a power failure
before the fax is forwarded or a problem at
the receiving machine. The machine can
store faxes up to 4 days if there is a power
failure.
Remote fax options
Paging
Fax Storage
When Paging is selected, your machine dials
the pager number you’ve programmed, and
then dials your Personal Identification
Number (PIN). This activates your pager so
you will know that you have a fax message in
the memory.
The fax storage feature lets you store your
received faxes in the machine’s memory. You
can retrieve stored fax messages from a fax
machine at another location using the remote
retrieval commands. see Retrieving fax
messages on page 67. Your machine will
automatically print a copy of the stored fax.
a
Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Fwd/Page/Store
a
Off
b
Fax Forward
Select ab & OK
b
c
Press a or b to select Paging.
Enter your pager phone number
followed by # # (up to 20 digits).
Press OK.
Do not include the area code if it is the
same as that of your machine.
For example, press
1 8 0 0 5 5 5 1 2 3 4 # #.
d
Do one of the following.
„ If your pager needs a PIN, enter the
PIN, press #, press Redial/Pause,
enter your fax number followed by # #.
Press OK.
(For example, press 1 2 3 4 5 #
Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 #
#)
„ If you do not need a PIN, press
Redial/Pause, enter your fax
number followed by # #.
Press OK.
(For example, press Redial/Pause 1
8 0 0 5 5 5 6 7 8 9 # #)
e
Press Stop/Exit.
a
Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Fwd/Page/Store
a
Off
b
Fax Forward
Select ab & OK
b
Press a or b to select Fax Storage.
Press OK.
c
Press Stop/Exit.
9
Note
• You cannot change a Paging number or
PIN remotely.
• If you have set Paging, a backup copy will
automatically be printed at the machine.
63
Chapter 9
PC Fax Receive
d
25.Remote Fax Opt
Backup Print
a
Off
b
On
Select ab & OK
If you turn on the PC-Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
Even if you have turned off your PC (at night
or on the weekend, for example), your
machine will receive and store your faxes in
its memory. The LCD will show the number of
stored faxes received, for example:
PC Fax Msg:001
When you start your PC and the PC-FAX
Receiving software runs, your machine
transfers your faxes to your PC automatically.
To transfer the received faxes to your PC you
must have the PC-FAX Receive software
running on your PC. (For details, see PC-FAX
receive (including when the PC is turned off)
in the Software User’s Guide on the
CD-ROM.)
If you select Backup Print On, the machine
will also print the fax.
a
Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Fwd/Page/Store
a
Off
b
Fax Forward
Select ab & OK
b
Press a or b to select
PC Fax Receive. Press OK.
c
Press a or b to select the interface to
which the PC is connected (<USB> or
<Parallel>), or your computer name
if the machine is connected to a
network.
25.Remote Fax Opt
1.Fwd/Page/Store
<USB>
<Parallel>
Select ab & OK
64
Press a or b to select On or Off.
Press OK.
e
Press Stop/Exit.
Note
• If you select Backup Print On, the machine
will also print the fax at your machine so
you will have a copy. This is a safety
feature in case there is a power failure
before the fax is forwarded or a problem at
the receiving machine. The machine can
store faxes up to 4 days if there is a power
failure.
• PC Fax Receive is not supported in
Windows NT® workstation Version 4.0
when the machine is connected on a
network or in Mac OS®. (See PC Fax
receiving in the Software User’s Guide on
the CD-ROM.)
Remote fax options
Changing Remote Fax
Options
If received faxes are left in your machine’s
memory when you change to another remote
fax option, the LCD will ask you the following
message:
25.Remote Fax Opt
Erase All Fax?
a
1.Yes
b
2.No
Select ab & OK
„ If you press 1, faxes in the memory will be
erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
„ If you press 2, faxes in the memory will not
be erased or printed and the setting will be
unchanged.
Turning off Remote Fax
Options
a
Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Fwd/Page/Store
a Off
b Fax Forward
Select ab & OK
b
Press a or b to select Off. Press OK.
Note
The LCD will give you options if there are
received faxes still in your machine’s
memory. (See Changing Remote Fax
Options on page 65.)
c
Press Stop/Exit.
If received faxes are left in the machine’s
memory when you change to
PC Fax Receive from another remote fax
option (Fax Forward, Paging or
Fax Storage), the LCD will ask you the
following message:
9
25.Remote Fax Opt
Send Fax to PC?
a
1.Yes
b
2.No
Select ab & OK
„ If you press 1, faxes in the memory will be
sent to your PC before the setting
changes. Faxes in the memory will be sent
to your PC when the PC-Fax Receive icon
is active on your PC. See the Software
User’s Guide on the CD-ROM.
„ If you press 2, faxes in the memory will not
be erased or transferred to your PC and
the setting will be unchanged.
65
Chapter 9
Remote Retrieval
The remote retrieval feature lets you retrieve
your stored fax messages when you are not
at the machine. You can call your machine
from any touch tone phone or fax machine,
then use the Remote Access Code to retrieve
your messages.
Using your Remote Access
Code
a
Dial your fax number from a telephone
or another fax machine using touch
tone.
b
When your machine answers,
immediately enter your Remote Access
Code (3 digits followed by l).
c
The machine signals if it has received
messages:
„ No beeps
No messages received.
„ 1 long beep
Fax message received.
d
The machine gives two short beeps to
tell you to enter a command. (See
Remote fax commands on page 68.)
The machine will hang up if you wait
longer than 30 seconds before entering
a command. If you enter an invalid
command the machine will beep three
times.
e
Press 9 0 to reset the machine when you
have finished.
f
Hang up.
Setting a remote access code
The remote access code lets you access the
remote retrieval features when you are away
from your machine. Before you use the
remote access and retrieval features, you
have to set up your own code. The default
code is an inactive code: – – –l.
a
Press Menu, 2, 5, 2.
25.Remote Fax Opt
2.Remote Access
Access Code:---*
Enter & OK Key
b
Enter a three-digit code using numbers
0 – 9, l or #. Press OK.
c
Press Stop/Exit.
Note
Do not use the same code used for your
Fax Receive Code (l51) or Telephone
Answer Code (#51). See Changing the
remote codes on page 53.
You can change your code at any time. If you
want to make your code inactive, press
Clear/Back and then OK in b to restore the
default setting – – –l.
66
Note
If your machine is set to Manual mode
and you want to use the remote retrieval
features, you can access your machine by
waiting about 2 minutes after it starts
ringing, and then entering the remote
access code within 30 seconds.
Remote fax options
Retrieving fax messages
a
Dial your fax number from a telephone
or another fax machine using touch
tone.
b
When your machine answers,
immediately enter your remote access
code (3 digits followed by l). If you hear
one long beep, you have messages.
c
When you hear two short beeps, use the
dial pad to press 9 6 2.
d
Wait for a long beep, and then use the
dial pad to enter the number of the
remote fax machine where you want
your fax messages sent to, followed by
## (up to 20 digits).
e
Changing the Fax Forwarding
number
You can change the default setting of your fax
forwarding number from another telephone or
fax machine using touch tone.
a
Dial your fax number from a telephone
or another fax machine using touch
tone.
b
When your machine answers, enter
your remote access code (3 digits
followed by l). If you hear one long
beep, you have messages.
c
When you hear two short beeps, use the
dial pad to press 9 5 4.
d
Wait for a long beep, and then use the
dial pad to enter the new number of the
remote fax machine where you want
your fax messages forwarded followed
by ## (up to 20 digits).
e
Press 9 0 to reset the machine when you
have finished.
f
Hang up after you hear your machine
beep.
Hang up after you hear your machine
beep. Your machine will call the other
machine, which will then print your fax
messages.
Note
You can insert a pause in a fax number by
using the # key.
Note
You can insert a pause in a fax number by
using the # key.
67
9
Chapter 9
Remote fax commands
Follow the commands below to access features when you are away from the machine. When you
call the machine and enter your Remote Access Code (3 digits followed by l), the system will
give two short beeps and you must enter a remote command.
Remote commands
95
Change the fax forwarding,
paging or fax storage settings
1 OFF
You can choose Off after you have retrieved or erased all your
messages.
2 Fax forwarding
One long beep means the change is accepted. If you hear three
short beeps, you cannot change because something has not
been set up (for example, a fax forwarding or paging number
had not been registered). You can register your fax forwarding
number by entering 4. (See Changing the Fax Forwarding
number on page 67.) Once you have registered the number,
fax forwarding will work.
3 Paging
4 Fax forwarding number
6 Fax storage
96
97
Retrieve a fax
2 Retrieve all faxes
Enter the number of a remote fax machine to receive stored fax
message(s). (See Retrieving fax messages on page 67.)
3 Erase faxes from the memory
If you hear one long beep, fax messages have been erased
from the memory.
Check the receiving status
1 Fax
98
Operation details
You can check whether your machine has received any faxes.
If yes, you will hear one long beep. If no, you will hear three
short beeps.
Change the receive mode
1 External TAD
If you hear one long beep, your change has been accepted.
2 Fax/Tel
3 Fax Only
90
68
Exit
Press 9, 0 to exit remote retrieval. Wait for the long beep, then
replace the handset.
10
Printing reports
Fax reports
10
Fax journal
10
You can set the machine to print a fax journal
(activity report) at specific intervals (every 50
faxes, 6, 12 or 24 hours, 2 or 7 days). The
default setting is Every 50 Faxes, this
means that your machine will print the journal
when the machine has stored 50 jobs.
Some fax reports (transmission verification
and fax journal) can be printed automatically
or manually.
Transmission verification
report
10
10
You can use the transmission report as proof
that you sent a fax. This report lists the time
and date of transmission and whether the
transmission was successful (shown as
“OK”). If you select On or On+Image, the
report will print for every fax you send.
If you set the interval to Off, you can still print
the report by following the steps on the next
page.
a
Press Menu, 2, 4, 2.
24.Report Setting
2.Journal Period
a
Every 50 Faxes
b
Every 6 Hours
Select ab & OK
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Selecting On+Image or Off+Image will print
a section of the fax’s first page on the report
to help you remember.
b
Press a or b to choose an interval.
Press OK. If you choose 7 days, you will
be asked to choose a day when you
want the 7 day countdown to begin.
When the verification report is turned Off or
to Off+Image, the report will only print if
there is a transmission error.
c
Enter the time to begin printing, in
24 hour format.
Press OK.
For example: enter 19:45 for 7:45 PM.
d
Press Stop/Exit.
a
Press Menu, 2, 4, 1.
24.Report Setting
1.Transmission
a
Off
b
Off+Image
Select ab & OK
b
Press a or b to select On, On+Image
Off or Off+Image. Press OK.
c
Press Stop/Exit.
If you select 6, 12, 24 hours, 2 or 7 days, the
machine will print the report at the selected
time and then erase all jobs from its memory.
If the machine’s memory becomes full with
200 jobs before the time you selected has
passed, the machine will print the journal
early and then erase all jobs from memory.
If you want an extra report before it is due to
print, you can print it manually without erasing
the jobs from memory.
69
10
Chapter 10
Reports
10
The following reports are available:
How to print a report
a
1 Transmission
Prints a list of commonly used functions to
help you program your machine.
b
Choose one of the options below:
„ Press a or b to select the report you
want. Press OK.
„ Enter the number of the report you
want to print. For example, press 2 to
print the help list.
c
Press Start.
3 Tel Index List
Prints a list of names and numbers stored
in the One-Touch and Speed-Dial
memory in numerical or alphabetical
order.
4 Fax Journal
Prints a list of information about your last
200 incoming and outgoing faxes.
(TX: transmit.) (RX: receive.)
5 User Settings
Print a list of your current settings.
6 Network Config
Lists your network settings.
70
Press Menu, 5.
5.Print Reports
1.Transmission
2.Help List
3.Tel Index List
Select ab & OK
Displays the Transmission Verification
Report for your last outgoing 200 faxes
and prints the last report.
2 Help List
10
11
Polling
11
Polling lets you set up your machine so other
people can receive faxes from you, but they
pay for the call. It also lets you call somebody
else’s fax machine and receive a fax from it,
so you pay for the call. The polling feature
needs to be set up on both machines for this
to work. Not all fax machines support polling.
Polling receive
11
Sequential polling
Sequential polling lets you request
documents from several fax machines in one
operation. Afterwards, a Sequential Polling
Report will be printed.
a
b
Polling receive lets you call another fax
machine to receive a fax.
a
b
Make sure you are in Fax mode
Press Menu, 2, 1, 7.
c
Enter the fax number you are polling.
Press Start.
The LCD shows Dialing.
Make sure you are in Fax mode
.
Press Menu, 2, 1, 7.
—
Polling RX
Dial & Start
.
c
Specify the fax machines you want to
poll by using One-Touch, Speed-Dial,
Search, a Group and or the dial pad.
You must press OK between each
location.
d
Press Start.
The machine polls each number or
Group number in turn for a document.
—
Polling RX
Dial & Start
11
Press Stop/Exit while the machine is dialing
to cancel the polling process.
To cancel all sequential polling receive jobs,
press Menu, 2, 6.
71
11
Chapter 11
Polled transmit
11
Polled transmit lets you set up your machine
to wait with a document so another fax
machine can call and retrieve it.
Setup for polled transmit
a
b
c
Make sure you are in Fax mode
Load your document.
Press Menu, 2, 2, 6.
22.Setup Send
6.Polled TX
a
On
b
Off
Select ab & OK
d
Press a or b to select On (or Off).
Press OK.
Note
The document will be stored and can be
retrieved by any other fax machine until
you delete it from the memory. (See
Checking and canceling waiting jobs on
page 38.)
72
11
.
Section III
Copy
Making copies
III
74
12
Making copies
How to copy
12
Entering copy mode
Press
1
2
3
4
1
Contrast
2
Quality
3
Copy Ratio
4
Tray Use
5
Number of Copies
01
Making a single copy
a
Make sure you are in Copy mode
.
b
c
Load your document.
74
Press Start.
Making multiple copies
a
Make sure you are in Copy mode
.
b
c
Load your document.
d
Press Start.
12
(Copy) to enter Copy mode.
Contrast:+
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Press ab or Start
12
5
12
Use the dial pad to enter the number of
copies (up to 99).
Note
To sort your copies, press Sort. (See
Sorting copies using the ADF on page 81.)
Stop copying
To stop copying, press Stop/Exit.
12
12
Making copies
Copy options
12
When you want to quickly change the copy
settings temporarily for the next copy, use the
Copy keys. You can use different
combinations.
(MFC-8460N and MFC-8660DN)
Changing copy quality
12
You can select from a range of quality
settings. The default setting is Auto.
„ Auto
Auto is the recommended mode for
ordinary printouts. Suitable for documents
that contain both text and photographs.
„ Text
Suitable for documents containing only text.
„ Photo
(MFC-8860DN and MFC-8870DW)
Suitable for copying photographs.
To temporarily change the quality setting,
follow the steps below:
The machine returns to its default settings
one minute after copying, unless you have
set the Mode Timer to 30 seconds or less.
(See Mode timer on page 18.)
a
Make sure you are in Copy mode
.
b
c
Load your document.
d
(MFC-8460N and MFC-8660DN)
Press Quality.
(MFC-8860DN and MFC-8870DW)
Press Contrast/Quality.
Press a or b to choose Quality.
Press OK.
e
Press d or c to choose Auto, Text or
Photo.
Press OK.
f
Use the dial pad to enter the number of
copies (up to 99).
Press Start.
To change the default setting, follow the
steps below:
a
Press Menu, 3, 1.
31.Quality
a
Auto
Text
b
Photo
Select ab & OK
b
Press a or b to choose the copy
quality. Press OK.
c
Press Stop/Exit.
75
12
Chapter 12
Changing text copy
resolution
You can change the text copy resolution to
1200x600dpi if you have selected Text
from the Quality or Contrast/Quality
options, and make a copy with 100% ratio
using the scanner glass. To change the text
copy resolution, follow the steps below:
a
b
c
12
Enlarging or reducing the
image copied
12
You can select the following enlargement or
reduction ratios:
Press
Enlarge/Reduce
100%*
104% EXEiLTR
141% A5iA4
Make sure you are in Copy mode
.
200%
Auto
Put your document on the scanner
glass.
Custom(25-400%)
50%
70% A4iA5
Press Menu, 3, 2.
78% LGLiLTR
32.FB Txt Quality
83% LGLiA4
a
1200x600dpi
600dpi
b
Select ab & OK
d
Press a or b to choose the text copy
resolution. Press OK.
e
Press Stop/Exit.
85% LTRiEXE
91% Full Page
94% A4iLTR
97% LTRiA4
Custom(25-400%) allows you to enter a
ratio from 25% to 400%.
Auto sets the machine to calculate the
reduction ratio that best fits the size of paper.
To enlarge or reduce the next copy follow the
steps below:
76
a
Make sure you are in Copy mode
.
b
c
Load your document.
d
e
Press Enlarge/Reduce.
Use the dial pad to enter the number of
copies (up to 99).
Press Enlarge/Reduce or c.
Making copies
f
g
Choose one of the options below:
„ Press a or b to select the
enlargement or reduction ratio you
want. Press OK.
„ Press a or b to select
Custom(25-400%). Press OK. Use
the dial pad to enter an enlargement
or reduction ratio from 25% to 400%.
(For example, press 5 3 to enter
53%.) Press OK.
a
Make sure you are in Copy mode
.
b
c
Load your document.
d
e
Press N in 1.
f
Press Start to scan the page.
If you are making a poster or placed the
document in the ADF, the machine
scans the pages and starts printing.
Press Start.
Note
• The Auto setting is available only when
loading from the ADF.
• Page Layout Options 2 in 1(P), 2 in 1(L),
4 in 1(P), 4 in 1(L) or Poster are not
available with Enlarge/Reduce.
Making N in 1 copies or a
poster (page layout)
Press a or b to select 2 in 1 (P),
2 in 1 (L), 4 in 1 (P),
4 in 1 (L), Poster (3 x 3) or
Off (1 in 1).
Press OK.
If you are using the scanner glass:
g
12
You can reduce the number of pages for
copies by using the N in 1 copy feature. This
allows you to copy two or four pages onto one
page, which lets you save paper.
You can also make a poster. When you use
the poster feature your machine divides your
document into sections, then enlarges the
sections so you can assemble them into a
poster. If you want to print a poster, use the
scanner glass.
Important
Use the dial pad to enter the number of
copies (up to 99).
After the machine scans the page,
press 1 to scan the next page.
Flatbed Copy:
Next Page?
a
1.Yes
b
2.No
Select ab & OK
h
Place the next page on the scanner
glass. Press OK.
Repeat g and h for each page of the
layout.
i
After all the pages have been scanned,
press 2 in g to finish.
12
„ Please make sure the paper size is set to
Letter, A4, Legal or Folio.
„ (P) means Portrait and (L) means
Landscape.
„ You can not use the Enlarge/Reduce
setting with the N in 1 and poster features.
„ You can only make one poster copy at a
time.
77
12
Chapter 12
If you are copying from the ADF:
12
„ 4 in 1 (P)
Insert your document face up in the direction
shown below:
„ 2 in 1 (P)
„ 4 in 1 (L)
„ 2 in 1 (L)
„ Poster (3x3)
You can make a poster size copy of a
photograph.
„ 4 in 1 (P)
„ 4 in 1 (L)
If you are copying from the scanner
glass:
Insert your document face down in the
direction shown below:
„ 2 in 1 (P)
„ 2 in 1 (L)
78
12
Making copies
Duplex (2-sided) copying
(MFC-8860DN and
MFC-8870DW only)
12
If you want to use the duplex copy feature,
load your document in the ADF.
Duplex Copy
12
a
Make sure you are in Copy mode
.
b
c
Load your document.
d
Press Duplex and a or b to select
1sided i 2sided,
2sided i 2sided or
2sided i 1sided.
„ 1 sided i 2 sided
Portrait
Duplex
a1sided i
2sided i
b2sided i
Select ab
1
1
2
Use the dial pad to enter the number of
copies (up to 99).
2
Landscape
2sided
2sided
1sided
& OK
Press OK.
e
11
1
Note
2
2
Press Start to scan the document.
Duplex copy using a 2-sided legal size
document is not available from the ADF.
„ 2 sided i 2 sided
Portrait
If you are using the scanner glass:
1
1
2
f
2
Flatbed Copy:
Next Page?
a
1.Yes
b
2.No
Select ab & OK
Landscape
11
11
2
2
After the machine scans the page,
press 1 to scan the next page.
g
Place the next page on the scanner
glass. Press OK.
Repeat f and g for each page of the
layout.
h
After all the pages have been scanned,
press 2 in f to finish.
„ 2 sided i 1 sided
Portrait
1
12
1
2
2
Landscape
11
1
2
79
2
Chapter 12
Advanced Duplex Copy
12
e
„ Advanced 2 sided i 1 sided
Portrait
Press a or b to select
2sided i 1sided or
1sided i 2sided. Press OK.
Duplex Advanced
a2sided i 1sided
b1sided i 2sided
1
Select ab & OK
1
f
2
2
Landscape
Press Start to scan the document.
Note
Duplex copy using a 2-sided legal size
document is not available from the ADF.
11
1
2
2
If you are using the scanner glass:
g
„ Advanced 1 sided i 2 sided
Portrait
Flatbed Copy:
Next Page?
a
1.Yes
b
2.No
Select ab & OK
1
1
2
2
h
Place the next page on the scanner
glass. Press OK.
Repeat g and h for each page of the
layout.
i
After all the pages have been scanned,
press 2 in g to finish.
Landscape
11
1
2
2
a
Make sure you are in Copy mode
.
b
c
Load your document.
d
Press Duplex and a or b to select
Advanced.
Use the dial pad to enter the number of
copies (up to 99).
Duplex
a1sided i
2sided i
b2sided i
Select ab
Press OK.
80
2sided
2sided
1sided
& OK
After the machine scans the page,
press 1 to scan the next page.
Making copies
Sorting copies using the ADF
12
You can sort multiple copies. Pages will be
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so
on.
a
Make sure you are in Copy mode
.
b
c
Load your document.
d
e
Press Sort.
Use the dial pad to enter the number of
copies (up to 99).
Press Start.
Adjusting contrast
12
Contrast
12
Adjust the contrast to help an image look
sharper and more vivid.
To temporarily change the contrast setting,
follow the steps below:
a
Make sure you are in Copy mode
.
b
c
Load your document.
d
(MFC-8460N and MFC-8660DN)
Press Contrast.
(MFC-8860DN and MFC-8870DW)
Press Contrast/Quality.
Press a or b to choose Contrast.
Press OK.
Use the dial pad to enter the number of
copies (up to 99).
Contrast:-nnonn+c
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1
Select d c & OK
e
Press d or c to increase or decrease
the contrast. Press OK.
f
Press Start.
To change the default setting follow the steps
below:
a
Press Menu, 3, 3.
33.Contrast
-nnonn+
Select d c & OK
b
Press d or c to change the contrast.
Press OK.
c
Press Stop/Exit.
81
12
Chapter 12
Tray Select
12
You can change the tray use only for the next
copy.
a
Make sure you are in Copy mode
.
b
c
Load your document.
d
Press Tray Select.
Use the dial pad to enter the number of
copies (up to 99).
Contrast:-nnonn+
Quality :Auto
Enlg/Red:100%
Tray
:MP>T1 c
Select d c & OK
e
Press d or c to select the tray usage.
Press OK.
f
Press Start.
Press Tray Select
MP>T1 or M>T1>T2
T1>MP or T1>T2>M
#1(XXX)*
#2(XXX)*
MP(XXX)*
* XXX is the paper size you set in Menu, 1, 3.
Note
• T2 or #2 appears only if the optional paper
tray is installed.
• To change the Tray Select setting, see
Tray use in Copy mode on page 19.
82
Out of Memory
message
12
If the memory becomes full while you are
making copies, the LCD message will guide
you through the next step.
If you get an Out of Memory message while
scanning a subsequent page, you will have
the option to press Start to copy the pages
scanned so far, or to press Stop/Exit to
cancel the operation.
To gain extra memory, choose one of the
solutions below:
„ Print the faxes that are in the memory.
(See Printing a fax from the memory on
page 45.)
„ You can turn off Fax Storage.
(See Turning off Remote Fax Options on
page 65.)
„ Add an optional memory
(See Memory Board on page 98.)
Note
When you get an Out of Memory
message, you may be able to make
copies if you first print incoming faxes in
the memory to restore the memory to
100%.
Section IV
Software
Software and Network features
IV
84
13
Software and Network features
The User’s Guide on the CD-ROM includes
the Software User’s Guide and Network
User’s Guide for features available when
connected to a computer (for example,
Printing and Scanning).
„ Printing
(For Windows®, see Chapter 1 in the
Software User’s Guide on the CD-ROM.)
(For Macintosh®, see Chapter 7 in the
Software User’s Guide on the CD-ROM.)
„ Scanning
(For Windows®, see Chapter 2 in the
Software User’s Guide on the CD-ROM.)
(For Macintosh®, see Chapter 8 in the
Software User’s Guide on the CD-ROM.)
„ ControlCenter2
(For Windows®, see Chapter 3 in the
Software User’s Guide on the CD-ROM.)
Macintosh®,
(For
see Chapter 9 in the
Software User’s Guide on the CD-ROM.)
„ Remote Setup
(For Windows®, see Chapter 5 in the
Software User’s Guide on the CD-ROM.)
(For Macintosh®, see Chapter 11 in the
Software User’s Guide on the CD-ROM.)
„ Brother PC-FAX
(For Windows®, see Chapter 6 in the
Software User’s Guide on the CD-ROM.)
(For Macintosh®, see Chapter 7 in the
Software User’s Guide on the CD-ROM.)
„ LDAP
(See the Network User’s Guide on the
CD-ROM.)
84
13
„ Network Faxing
(See the Chapter 6 in the Software User’s
Guide on the CD-ROM.)
„ Network Printing
(See the Network User’s Guide on the
CD-ROM.)
„ Network Scanning
(For Windows®, see Chapter 4 in the
Software User’s Guide on the CD-ROM.)
(For Macintosh®, see Chapter 10 in the
Software User’s Guide on the CD-ROM.)
„ Wireless Network Users (MFC-8870DW
only)
(For details on connecting your machine
to a wireless Network, see the Quick
Setup Guide and Network User's Guide
on the CD-ROM.)
Note
See Accessing the complete User’s Guide
on page 2.
Section V
Appendixes
Safety and Legal
Options
Troubleshooting and routine maintenance
Menu and Features
Specifications
Glossary
V
86
97
100
136
155
167
A
Safety and Legal
Choosing a location
Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine
near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where
the temperature remains between 50° F and 90.5° F (10° C and 32.5° C) and the humidity is
between 20% to 80% (without condensation).
CAUTION
Avoid placing your machine in a high-traffic area.
Do not place the machine near heaters, air conditioners, refrigerators, water, chemicals or
devices that contain magnets or generate magnetic fields.
Do not expose the machine to direct sunlight, excessive heat, open flames, salty or corrosive
gasses, moisture, or dust.
Do not connect your machine to an AC power outlet controlled by wall switches or automatic
timers.
Disruption of power can wipe out information in the machine’s memory.
Do not connect your machine to an AC power outlet on the same circuit as large appliances or
other equipment that might disrupt the power supply.
Avoid interference sources, such as speakers or the base units of cordless phones.
Do not put objects on top of the machine.
DO NOT use flammable substances near the machine.
Doing this might cause a fire or electrical shock.
86
A
A
Safety and Legal
To use the machine safely
A
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the
machine. Before you clean the inside of the
machine, make sure you have unplugged the
telephone line cord first and then the power cord
from the AC power outlet.
Do not handle the plug with wet hands. Doing this
might cause an electrical shock.
Always make sure the plug is fully inserted.
After you have just used the machine, some
internal parts of the machine will be extremely hot.
When you open the front or back cover of the
machine, DO NOT touch the shaded parts shown
in the illustration.
The fuser unit is marked with a caution label.
Please do not remove or damage the label.
87
To prevent injuries, be careful not to put your
hands on the edge of the machine under the
document cover.
To prevent injuries, be careful not to put your
fingers in the area shown in the illustrations.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the
toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
When you move the machine, grasp the side hand
holds that are under the scanner. DO NOT carry
the machine by holding it at the bottom.
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall
jack. Never install telephone wiring during a lightning storm. Never install a telephone wall
jack in a wet location.
This product must be installed near an AC power outlet that is easily accessible. In case of
an emergency, you must disconnect the power cord from the AC power outlet to shut off the
power completely.
To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.
88
Safety and Legal
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line and on the telephone line, or unplug the cords
during a lightning storm.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1 Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink,
washing machine, or in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 Do not use this product to report a gas leak in the vicinity of the leak.
4 Use only the power cord provided with the machine.
5 Do not dispose of batteries in a fire. They may explode. Check with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
89
Important Information
Standard telephone and FCC Notices
These notices are in effect on models sold and used in the United States only.
When programming emergency numbers or making test calls to emergency numbers:
„ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging
up.
„ Perform these activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the backside of this equipment is a label that contains, among other information, a
product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided
to the telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular jack,
USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total RENs,
contact the local telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits
represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier
products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn’t
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company will
provide advance notice in order for you to make necessary modifications to maintain uninterrupted
service.
If trouble is experienced with this equipment, for repair or warranty information, please contact
Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
90
A
A
Safety and Legal
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, call your telephone company or a qualified installer.
If you are not able to solve a problem with your machine, call Brother Customer Service. (See
Brother numbers on page i.)
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall
outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or
connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of your use
of this information, including direct, special or consequential damages. There are no warranties
extended or granted by this document.
This machine has been certified to comply with FCC standards, which are applied to the USA
only. A grounded plug should be plugged into a grounded AC power outlet after checking the
rating of the local power supply for the machine to operate properly and safely.
91
Federal Communications Commission (FCC)
Declaration of Conformity (USA only)
Responsible Party:
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: MFC-8460N, MFC-8660DN, MFC-8860DN, MFC-8870DW
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
„ Reorient or relocate the receiving antenna.
„ Increase the separation between the equipment and receiver.
„ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
„ Call the dealer or an experienced radio/TV technician for help.
Important
A
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s
authority to operate the equipment.
Important—about the interface cable
A shielded interface cable should be used to ensure compliance with the limits for a Class B digital
device.
92
A
Safety and Legal
Industry Canada Compliance Statement (Canada only)
A
This Class B digital apparatus complies with Canadian ICES–003.
Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada.
Disconnect device
A
This product must be installed near an electrical jack that is easily accessible. In case of
emergencies, you must disconnect the power cord from the electrical jack to shut off power
completely.
LAN connection
A
CAUTION
Do not connect this product to a LAN connection that is subject to over-voltages.
International ENERGY STAR® Compliance Statement
A
The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets
the ENERGY STAR® guidelines for energy efficiency.
93
Laser safety
A
This equipment is certified as a Class 1 laser product under the U.S. Department of Health and
Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for
Health and Safety Act of 1968. This means that the equipment does not produce hazardous laser
radiation.
Since radiation emitted inside the equipment is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase of user
operation.
FDA regulations
U.S. Food and Drug Administration (FDA) has implemented regulations for laser products
manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the
United States. The following label on the back of the machine indicates compliance with the FDA
regulations and must be attached to laser products marketed in the United States.
Manufactured:
BROTHER CORP. (ASIA) LTD.
BROTHER BUJI NAN LING FACTORY
Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen, China.
This product complies with FDA performance standards for laser products except for deviations
pursuant to Laser Notice No. 50, dated July 26, 2001.
WARNING
Use of controls, adjustments or performance of procedures other than those specified in this
manual may result in hazardous invisible radiation exposure.
Internal laser radiation
Max. Radiation Power 5 mW
Wave Length
770 – 810 nm
Laser Class
Class 3B
94
A
Safety and Legal
Important safety instructions
A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning inside of the machine. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
5 Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the cabinet at the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless proper ventilation
is provided.
7 This product should be connected to an AC power source within the range indicated on the
rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified
electrician.
8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call
your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounded
plug.
9 Use only the power cord supplied with this machine.
10 Do not allow anything to rest on the power cord. Do not place this product where people can
walk on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (US only).
12 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
13 Wait until pages have exited the machine before picking them up.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. Do not attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call
In USA: 1-800-284-4357
In Canada: 1-877-BROTHER.
(See Brother numbers on page i.)
95
15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
„ When the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
17 To reduce the risk of fire, electric shock and injury to people, note the following:
„ Do not use this product near appliances that use water, a swimming pool or in a wet
basement.
„ Do not use the machine during an electrical storm (there is the remote possibility of an
electrical shock). If you have connected a phone do not use it to report a gas leak in the
vicinity of the leak.
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple Computer, Inc.
PaperPort is a registered trademark of ScanSoft, Inc.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered
trademarks of Broadcom Corporation in the United States and/or other countries.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide, the Software User’s
Guide, and the Network User’s Guide are registered trademarks of their respective
companies.
96
A
B
Options
B
Options
B
This machine has the following optional accessories. You can increase the capabilities of the
machine with these items.
Lower tray unit
DIMM memory
LT-5300
97
Optional Paper Tray
(LT-5300)
DIMM types
B
You can install the following DIMM:
„ 128 MB Buffalo Technology
VN133-D128 / VN133-X128
An optional lower tray can be installed, and it
can hold up to 250 sheets of 20 lb (80 g/m2)
paper.
„ 256 MB Buffalo Technology
VN133-D256
When an optional tray is installed, the
machine can hold up to 550 sheets of plain
paper.
„ 512 MB Buffalo Technology
VN133-D512
„ 64 MB TechWorks 12165-0004
„ 128 MB TechWorks 12462-0001
„ 256 MB TechWorks 12485-0001
„ 512 MB TechWorks 12475-0001
Note
• For more information, visit the Buffalo
Technology site at
http://www.buffalotech.com.
For setup, see the User’s Guide that we have
supplied with the lower tray unit.
Memory Board
This machine has 32 MB of standard memory
and one slot for optional memory expansion.
You can expand the memory up to 544 MB by
installing dual in-line memory modules
(DIMMs). When you add the optional
memory, it increases the performance for
both copier and printer operations.
• For more information, visit the Techworks
web site at http://www.techworks.com.
B
In general, the DIMM must have the following
specifications:
Type: 144 pin and 64 bit output
CAS latency: 2
Clock frequency: 100 MHz or more
Capacity: 64, 128, 256 or 512 MB
Height: 1.25 in. (31.75 mm)
Dram Type: SDRAM 2 Bank
Note
• There might be some DIMMs that will not
work with the machine.
• For more information, call Brother
Customer Service.
98
B
Options
Installing extra memory
a
Turn off the machine’s power switch.
Unplug the telephone line cord.
b
Disconnect the interface cable from the
machine, and then unplug the power
cord from the AC power outlet.
B
e
Hold the DIMM by the edges and align
the notches in the DIMM with the
protrusions in the slot.
Insert the DIMM diagonally (1), then tilt it
toward the interface board until it clicks
into place (2).
f
Put the interface access cover and the
DIMM cover back on.
g
Plug the machine’s power cord back into
the AC power outlet first, and then
connect the interface cable.
h
Plug in the telephone line cord.
Turn on the machine’s power switch.
Note
Be sure to turn off the machine’s power
switch before you install or remove the
DIMM.
c
d
Remove the DIMM cover and interface
access cover.
Unpack the DIMM and hold it by its
edges.
CAUTION
To prevent damage to the machine from
static electricity, DO NOT touch the
memory chips or the board surface.
99
C
Troubleshooting and
routine maintenance
Troubleshooting
C
C
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you are having difficulty with your machine
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks
good, the problem is probably not your machine. Check the chart below and follow the
troubleshooting tips. You can solve most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com.
Printing or Receiving Faxes
Difficulties
„ Condensed print
„ Horizontal streaks
Suggestions
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
„ Top and bottom sentences are
cut off
„ Missing lines
Poor print quality
See Improving the print quality on page 106.
Vertical black lines when receiving
Your machine’s primary corona wire for printing may be dirty. Clean your primary
corona wire. (See Cleaning the corona wire on page 126.)
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service at 1-800-284-4329 (in
USA) or 1-877-BROTHER (in Canada).
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See Paper Size on page 19.)
Turn on auto reduction. (See Printing a reduced incoming fax on page 44.)
100
C
Troubleshooting and routine maintenance
Phone Line or Connections
Difficulties
Suggestions
Dialing does not work.
Check for a dial tone.
Change Tone/Pulse setting. (See the Quick Setup Guide.)
Check all line cord connections.
Check that the machine is plugged in and switched on.
Send a manual fax by pressing Hook or by lifting the handset of the external
phone and dialing the number. Wait to hear fax receiving tones before pressing
Start.
The machine does not answer
when called.
Make sure the machine is in the correct receiving mode for your setup. (See
Receiving a fax on page 40.) Check for a dial tone. If possible, call your machine
to hear it answer. If there is still no answer, check the telephone line cord
connection. If there is no ringing when you call your machine, ask your telephone
company to check the line.
Sending Faxes
Difficulties
Suggestions
Poor sending quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner glass on page 124.)
Transmission Verification Report
says ‘RESULT:NG’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘RESULT:NG’ on the Transmission
Verification Report, your machine may be out of memory. To free up extra
memory, you can turn off fax storage (see Turning off Remote Fax Options on
page 65), print fax messages in memory (see Printing a fax from the memory on
page 45) or cancel a delayed fax or polling job (see Checking and canceling
waiting jobs on page 38). If the problem continues, ask the telephone company to
check your phone line.
If you often get transmission errors due to possible interference on the phone line,
try changing the Compatibility setting to Basic. (See Phone line interference on
page 111.)
Vertical black lines when sending.
If the copy you made shows the same problem, clean the scanner. (See Cleaning
the scanner glass on page 124.)
Handling Incoming Calls
Difficulties
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Easy Receive is set to on, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to off. (See Easy
Receive on page 43.)
Sending a Fax Call to the machine.
If you answered on an external or extension phone, press your Fax Receive Code
[default setting is (l 51)]. When your machine answers, hang up.
101
Handling Incoming Calls (Continued)
Difficulties
Suggestions
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail, an
answering machine, an alarm system or other custom feature on a single phone
line with your machine, it may create a problem sending or receiving faxes.
For Example: Your Brother machine handles the Caller ID subscriber services.
However, if you subscribe to Call Waiting or some other custom service and its
signal comes through the line while your machine is sending or receiving a fax, the
signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should
help overcome this problem. This condition is related to the telephone system
industry and is common to all devices that send and receive information on a
single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.
Menu Access
Difficulties
Suggestions
The machine beeps when you try to
access the Setup Receive and
Setup Send menus.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive
setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when
the machine is in Fax mode.
Copy Quality Difficulties
Difficulties
Suggestions
Vertical streaks appear in copies.
Either the scanner or the primary corona wire for printing is dirty. Clean them both.
(See Cleaning the scanner glass on page 124 and Cleaning the corona wire on
page 126.)
Printing Difficulties
Difficulties
No printout.
Suggestions
„ Check that the machine is plugged in and the power switch is turned on.
„ Check that the toner cartridge and drum unit are installed properly. (See
Replacing the drum unit (DR-520) on page 131.)
„ Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
„ Check that the correct printer driver has been installed and chosen.
„ Check to see if the LCD is showing an error message. (See Error messages
on page 112.)
„ The machine is online. On your PC, click Start, then Settings, and then
Printers and Faxes. Right-click ‘Brother MFC-XXXX (where XXXX is your
model name)’. Make sure that ‘Use Printer Offline’ is unchecked.
The machine prints unexpectedly
or it prints garbage.
„ Turn off the machine’s power switch and then turn it on again. If the error
message continues leave the machine for several minutes and then try it
again. (The machine can be turned off for up to 4 days without losing faxes
stored in the memory.)
„ Check the settings in your application to make sure it is set up to work with
your machine.
„ If you are using the parallel port connection, check that the port is BRMFC and
not LPT1.
102
Troubleshooting and routine maintenance
Printing Difficulties (Continued)
Difficulties
Suggestions
The machine prints the first couple
of pages correctly, then some
pages have text missing.
„ Check the settings in your application to make sure that it is set up to work with
your machine.
The machine cannot print full
pages of a document.
„ Reduce the printing resolution. (See Advanced tab in the Software User’s
Guide on the CD-ROM.)
Out of Memory message
appears.
„ Reduce the complexity of your document and try again. Reduce the graphic
quality or the number of font sizes within your application.
„ Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly.
(See the Quick Setup Guide.)
„ Add more memory. See Installing extra memory on page 99.
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
(MFC-8860DN and MFC-8870DW
only)
Check the paper size setting in the printer driver. You need to select A4, Letter,
Legal or Folio.
The machine is not printing or has
stopped printing and the machine’s
status LED is yellow.
Press Job Cancel.
As the machine cancels the Job and clears it from the memory it may produce an
incomplete printout.
Scanning Difficulties
Difficulties
Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort®, click File, Scan and choose the Brother TWAIN driver.
Software Difficulties
Difficulties
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe Illustrator.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
When using ATM fonts, some
characters are missing or wrong
characters are printed in their
place.
®
If you are using Windows 98/98SE/Me, click Start, Settings, and then Printers.
Right-click Brother MFC-XXXX (where XXXX is your model name) and click
Properties. Click Spool Setting on the Details tab. Choose RAW from Spool
Data Format.
103
Software Difficulties (Continued)
Difficulties
Suggestions
‘Unable to write to LPT1’, ‘LPT1
already in use’ or ‘MFC is Busy’
error message appears.
Make sure that the machine is on (plugged into the AC power outlet and the power
switch turned on) and that it is connected directly to the computer using the
IEEE-1284 bi-directional parallel cable. The cable must not go through another
peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).
Make sure that the LCD does not show an error message.
Make sure no other device drivers, which also communicate through the parallel
port, are running automatically when you turn on the computer (such as, drivers
for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to check: (Load=,
Run=command lines in the win.ini file or the Setup Group)
Check with your computer manufacturer to confirm that the computer’s parallel
port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel
Port Mode – ECP)
Paper Handling Difficulties
Difficulties
Suggestions
The machine does not load paper.
„ If there is no paper, load a new stack of paper into the paper tray.
The LCD shows No Paper or a
Paper Jam message.
„ If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
„ Reduce the amount of paper in the paper tray, and then try again.
„ Check that the MP tray mode is not chosen in the printer driver.
„ If the LCD shows Paper Jam message and you still have a problem, see
Paper jams on page 118.
The machine does not feed paper
from the MP tray.
„ Fan the paper well and put it back in the tray firmly.
„ Make sure that MP tray mode is chosen in the printer driver.
Need to know how to load
envelopes.
You can load envelopes from the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. See your application’s manual for
more information.
Need to know which paper is good
to use.
You can use plain paper, recycled paper, envelopes, transparencies and labels
that are made for laser machines. (For details, see Acceptable paper and other
media on page 12.)
There is a paper jam.
See Paper jams on page 118.
Print Quality Difficulties
Difficulties
Printed pages are curled.
Suggestions
„ Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
„ Make sure that you choose the Paper Type that suits the media type you are
using. (See Acceptable paper and other media on page 12.)
Printed pages are smeared.
104
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other media on page 12 and Basic tab in the Software User’s Guide on
the CD-ROM.)
Troubleshooting and routine maintenance
Print Quality Difficulties (Continued)
Difficulties
Printouts are too light.
Suggestions
„ If this problem occurs when making copies or printing received faxes, turn
Toner Save mode to off in the machine menu settings. (See Toner save on
page 22.)
„ Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Network Difficulties
Difficulties
Cannot print over a wired Network.
Suggestions
„ Make sure your machine is powered on and is on-line and in Ready mode.
Print the Network Configuration list to see your current Network settings.
(See How to print a report on page 70.) Reconnect the LAN cable to the hub
to verify that the cable and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable.
If the connections are good, the upper LED of the back panel of the machine
will be green.
„ If you are using a wireless connection or are having Network problems see
the Network User's Guide on the CD-ROM for more information.
The network scanning feature
does not work.
The network PC-Fax Receive
feature does not work.
(For Windows® only) The firewall setting on your PC may be rejecting the
necessary network connection. Follow the steps below to configure the firewall.
If you are using any other than the firewalls mentioned below, see the instructions
for that software or contact the software manufacturer.
<Windows® XP SP2>
1. Click the Start button, ‘Settings’, ‘Control Panel’ and then ‘Windows
Firewall’. Make sure that Windows Firewall on the ‘Basic’ tab is set to on.
2. Click the ‘Exceptions’ tab and ‘Add port’ button.
3. Enter any name, port number (54295 for network scanning and 54926 for
network PC-Fax receiving), select ‘UPD’ and click ‘OK’.
4. Make sure that the new setting is added and is checked, and then click ‘OK’.
For Windows® XP SP1, please visit the Brother Solutions Center.
Your computer cannot find your
machine.
<For Windows® users>
The firewall setting on your PC may be rejecting the necessary network
connection. For details, see the instruction above.
<For Macintosh® users>
Re-select your machine in the DeviceSelector application located in Macintosh
HD/Library/Printers/Brother/Utilities or from the Model pop-up menu of
ControlCenter2.
105
Improving the print quality
Examples of poor print
quality
ABCDEFGH
CDEF
abcdefghijk
defg
ABCD
abcde
01234
Faint
Recommendation
„ Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. (See Choosing a
location on page 86.)
„ If the whole page is too light, Toner Save mode may be on. Turn off Toner
Save mode in the machine’s menu settings or in the printer Properties of the
driver. (See Toner save on page 22 or Advanced tab in the Software User’s
Guide on the CD -ROM.)
If this problem occurs when making copies or printing received faxes, turn off
Toner Save mode in the machine’s menu setting. (See Toner save on page
22.)
„ Clean the scanner window and the primary corona wire of the drum unit. (See
Cleaning the laser scanner window on page 124 and Cleaning the
corona wire on page 126.) If the print quality has not improved, put in a new
drum unit. (See Replacing the drum unit (DR-520) on page 131.)
„ Put in a new toner cartridge. (See Replacing the toner cartridge
(TN-550/TN-580) on page 128.)
„ Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 12.)
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Gray background
„ Check the machine’s environment. Conditions such as high temperatures and
high humidity can increase the amount of background shading. (See
Choosing a location on page 86.)
Install a new toner cartridge. (See Replacing the toner cartridge
(TN-550/TN-580) on page 128.)
„ Clean the primary corona wire and the drum unit. (See Cleaning the corona
wire on page 126 and Cleaning the drum unit on page 127.) If the print
quality has not improved, put in a new drum unit. (See Replacing the drum
unit (DR-520) on page 131.)
„ Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick paper may cause this problem.
„ Make sure that you choose the proper media type in the printer driver or in the
machine’s Paper Type menu setting. (See Acceptable paper and other
media on page 12 and Basic tab in the Software User’s Guide on the
CD -ROM.)
Ghost
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Toner specks
106
„ Put in a new drum unit. (See Replacing the drum unit (DR-520) on page
131.)
„ Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. (See Acceptable paper and other media
on page 12.)
„ Clean the primary corona wire and the drum unit. (See Cleaning the corona
wire on page 126 and Cleaning the drum unit on page 127.) If the print
quality has not improved, put in a new drum unit. (See Replacing the drum
unit (DR-520) on page 131.)
C
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
„ Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 12.)
„ Choose Thick paper mode in the printer driver or in the machine’s Paper
Type menu setting, or use thinner paper than you are currently using. (See
Paper Type on page 18 and Basic tab in the Software User’s Guide on the
CD-ROM.)
Hollow print
„ Check the machine’s environment. Conditions such as high humidity can
cause hollow print. (See Choosing a location on page 86.)
„ Clean the primary corona wire on the drum unit. (See Cleaning the corona
wire on page 126.) If the print quality has not improved, put in a new drum unit.
(See Replacing the drum unit (DR-520) on page 131.)
„ Clean the primary corona wire on the drum unit. (See Cleaning the corona
wire on page 126.) If the print quality has not improved, put in a new drum unit.
(See Replacing the drum unit (DR-520) on page 131.)
„ The drum unit may be damaged. Put in a new drum unit. (See Replacing the
drum unit (DR-520) on page 131.)
All black
Dust, paper powder, glue, and so on may stick to the surface of the photosensitive
drum (OPC) and cause black or white spots to appear on printed documents.
Make a few copies of a blank, white sheet of paper. (See Making multiple
copies on page 74.)
If you still see the spots on printed documents after making multiple copies, clean
the drum unit (see Cleaning the drum unit on page 127).
White Spots on black text
and graphics at 3.7 in.
(94 mm) intervals
If the print quality still has not improved you need to install a new drum. (See
Replacing the drum unit (DR-520) on page 131.)
Black Spots at 3.7 in. (94 mm)
intervals
„ Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 12.)
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black toner marks across the
page
„ If you use label sheets for laser printers, the glue from the sheets may
sometimes stick to the OPC drum surface. Clean the drum unit. (See
Cleaning the drum unit on page 127.)
„ Do not use paper that has clips or staples because they will scratch the
surface of the drum.
„ If the unpacked drum unit is in direct sunlight or room light, the unit may be
damaged.
„ The drum unit may be damaged. Put in a new drum unit. (See Replacing the
drum unit (DR-520) on page 131.)
107
Examples of poor print
quality
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White lines across the page
Recommendation
„ Make sure that you use paper that meets our specifications. A rough surfaced
paper or thick print media can cause the problem. (See Acceptable paper
and other media on page 12.)
„ Make sure that you choose the proper media type in the printer driver or in the
machine’s Paper Type menu setting. (See Acceptable paper and other
media on page 12 and Basic tab in the Software User’s Guide on the
CD -ROM.)
„ The problem may disappear by itself. Print multiple pages to clear this
problem, especially if the machine has not been used for a long time.
„ Clean the scanner window with a soft cloth. (See Cleaning the laser
scanner window on page 124.)
„ The drum unit may be damaged. Put in a new drum unit. (See Replacing the
drum unit (DR-520) on page 131.)
„ Clean the primary corona wire in the drum unit. (See Cleaning the corona
wire on page 126.)
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Lines across the page
„ Clean the scanner window with a soft cloth. (See Cleaning the laser
scanner window on page 124.)
„ The drum unit may be damaged. Put in a new drum unit. (See Replacing the
drum unit (DR-520) on page 131.)
„ Clean the primary corona wire of the drum unit. (See Cleaning the corona
wire on page 126.)
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black lines down the page
Printed pages have toner
stains or stripes down the page.
„ Make sure the primary corona wire’s blue tab is at the home position (a).
„ The drum unit may be damaged. Put in a new drum unit. (See Replacing the
drum unit (DR-520) on page 131.)
„ The toner cartridge may be damaged. Put in a new toner cartridge. (See
Replacing the toner cartridge (TN-550/TN-580) on page 128.)
„ The fuser unit may be smudged. Call Brother Customer Service at
1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).
„ Clean the laser scanner window with a soft cloth. (See Cleaning the laser
scanner window on page 124.)
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
„ The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing the toner cartridge (TN-550/TN-580) on page 128.)
White lines down the page
GH
ABCDEF
ijk
abcdefgh
ABCD
abcde
01234
Page skewed
108
„ Make sure the paper or other print media is loaded properly in the paper tray
and that the guides are not too tight or too loose against the paper stack.
„ Set the paper guides correctly.
„ If you are using the MP tray, see Loading envelopes and other media on
page 16.
„ The paper tray may be too full.
„ Check the paper type and quality. (See Acceptable paper and other
media on page 12.)
Troubleshooting and routine maintenance
Examples of poor print
quality
Recommendation
„ Check the paper type and quality. High temperatures and high humidity will
cause paper to curl.
„ If you do not use the machine often, the paper may have been in the paper
tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper
stack and then rotate the paper 180° in the paper tray.
Curled or wave
„ Make sure that paper is loaded properly.
B DEFGH
abc efghijk
A CD
bcde
1 34
„ Check the paper type and quality. (See Acceptable paper and other
media on page 12.)
„ Turn over the stack of paper in the tray or rotate the paper 180° in the input
tray.
EFGHIJKLMN
ABCDEFG
Wrinkles or creases
Envelope creases
a
b
Open the back cover.
Press against the "1" on the blue levers on either side of the machine as
shown below.
c
d
As the top of the lever rotates backward, lift the bottom portion of the lever
from below until it stops.
Close the back cover and resend the print job.
Note
When you have finished printing, open the back cover and reset the two blue
levers back to their original position.
109
Examples of poor print
quality
Recommendation
Open the back cover and make sure that the two blue levers on the left and right
hand sides are in the down position.
ABCDEFG H
abcdefghijk
ABC D
abcd e
01234
Poor fixing
110
Troubleshooting and routine maintenance
Setting Dial Tone Detection
Setting the dial tone to Detection will
shorten the dial tone detect pause.
a
(USA) Press Menu, 0, 4.
(Canada) Press Menu, 0, 5.
04.Dial Tone
C
Phone line interference
If you are having difficulty sending or
receiving a fax due to possible interference
on the phone line, we recommend that you
adjust the Equalization for compatibility to
reduce the modem speed for fax operations.
a
a
Detection
b
No Detection
Select ab & OK
b
c
Press a or b to select Detection or
No Detection
Press OK.
C
Press Menu, 2, 0, 1.
20.Miscellaneous
1.Compatibility
a
High
b
Normal
Select ab & OK
b
Press a or b to choose Basic or
Normal (or High).
„ Basic cuts the modem speed to
9600 bps. Unless interference is a
recurring problem on your phone
line, you may prefer to use it only
when needed.
„ Normal sets the modem speed at
14400 bps.
„ High sets the modem speed at
33600 bps.
Press OK.
c
Press Stop/Exit.
Press Stop/Exit.
Note
When you change the Compatibility to
Basic, the ECM feature is not available.
111
Error messages
C
As with any sophisticated office product, errors may occur. If this happens, your machine will
identify the error and display an error message. The most common error messages are shown
below.
Error Message
Cause
Action
Check Paper
Size
Paper is not the correct size.
Load the correct size of paper (Letter, Legal, A4
or Folio) and then set the “Paper size”
(Menu , 1, 3) and “Tray Use in Fax Mode”
(Menu , 1, 7, 2), See Paper Size on page 19 and
Tray use in Fax mode on page 20.
Comm.Error
Poor phone line quality caused a
communication error.
Send the fax again or connect the machine to
another telephone line. If the problem continues,
call the telephone company and ask them to
check your phone line.
Connection
Fail
You tried to poll a fax machine that
is not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cooling Down
The temperature of the drum unit or
toner cartridge is too hot. The
machine will pause its current print
job and go into cooling down mode.
During the cooling down mode, you
will hear the cooling fan running
while the LCD shows Cooling
Down, and Wait for a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
isn't blocked by something.
Wait for a
while
If the fan is spinning, remove any obstacles that
surround the exhaust outlet, and then leave the
machine turned on but do not use it for several
minutes.
If the fan is not spinning follow the suggestions
below.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try it again. (The machine can be turned off for
up to 4 days without losing faxes stored in the
memory.)
The front cover is not closed
completely.
Close the front cover of the machine.
The fuser cover is not closed
completely or the paper is jammed
at the fuser unit.
Open the back cover, and then open the fuser
cover. Remove the jammed paper if there is any,
and then close the fuser cover and the back
cover.
Disconnected
The other person or other person’s
fax machine stopped the call.
Try to send or receive again.
Document Jam
The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
See Document jams on page 117 or Using the
ADF on page 11.
Cover is Open
112
Troubleshooting and routine maintenance
Error Message
Cause
DR Mode in Use The machine is set to Distinctive
Ring mode. You can not change
the Receive Mode from Manual to
another mode.
Drum Near End
The drum unit is near the end of its
life.
Action
Set Distinctive Ring to Off. See Turning off
Distinctive Ring on page 48.
Use the drum unit until you have a print quality
problem; then replace the drum unit with a new
one.
See Replacing the drum unit (DR-520) on page
131.
The drum counter was not reset
when a new drum was installed.
1. Open the front cover, and then press
Clear/Back.
2. Press 1 to reset.
Duplex
Disabled
The duplex tray is not installed
properly.
Remove the duplex tray and install it again.
Dust on Drum
The primary corona wire on the
drum unit needs to be cleaned.
Clean the primary corona wire on the drum unit.
(See Cleaning the corona wire on page 126.)
Fuser Error
The temperature of fuser unit does
not rise at a specified temperature
within specified time.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine for
15 minutes with the power on. (The machine can
be turned off for up to 4 days without losing faxes
stored in the memory. See Checking if the
machine has faxes in its memory on page 116).
The fuser unit is too hot.
No Paper
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
„ Refill the paper in the paper tray or MP tray.
„ Remove the paper and load it again.
No
Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
No Tray
The paper tray is not completely
closed.
Close the paper tray properly.
Not
Registered
You tried to access a One-Touch or
Speed Dial number that is not
programmed.
Set up the One-Touch or Speed Dial number.
(See Storing One-Touch dial numbers on page
56 and Storing Speed-Dial numbers on page
58.)
113
Error Message
Cause
Action
Out of Memory
The machine’s memory is full.
Fax sending or copy operation in progress
Do one of the following:
„ Press Start to send or copy the scanned
pages.
„ Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
„ Clear the data from the memory. (See Out of
Memory message on page 39 or page 82.)
Printing operation in process
Do one of the following:
„ Reduce print resolution. (See Advanced tab
in the Software User’s Guide on the
CD-ROM.)
„ Clear the faxes from the memory. (See Out
of Memory message on page 82.)
Paper Jam
Back
The paper is jammed in the back of
the machine.
(See Paper jams on page 118.)
Paper Jam
Duplex
The paper is jammed in the duplex
tray.
(See Paper jams on page 118.)
Paper Jam
Inside
The paper is jammed inside the
machine.
(See Paper jams on page 118.)
Paper Jam
MPTray
The paper is jammed in the MP tray
of the machine.
(See Paper jams on page 118.)
Paper Jam
Tray1
The paper is jammed in the paper
tray of the machine.
(See Paper jams on page 118.)
Replace Fuser
It is time to replace the fuser unit.
Call Brother Customer Service to replace the
fuser unit.
Replace Laser
It is time to replace the laser unit.
Call Brother Customer Service to replace the
laser unit.
Replace PF
Kit1
It is time to replace the paper
feeding kit for Tray 1.
Call Brother Customer Service to replace the
PF Kit 1.
Replace PF
Kit2
It is time to replace the paper
feeding kit for Tray 2.
Call Brother Customer Service to replace the
PF Kit 2.
Replace PF
KitMP
It is time to replace the paper
feeding kit for the MP tray.
Call Brother Customer Service to replace the
PF Kit MP.
Scanner
Locked
The scanner lock is locked.
Open the document cover, and then release the
scanner lock lever.
Paper Jam
Tray2
Press Stop/Exit.
Toner Error
114
The toner cartridge and drum unit
assembly is not installed properly.
Reinstall the toner cartridge.
Troubleshooting and routine maintenance
Error Message
Cause
Action
Toner Life
End
The toner cartridge and drum unit
assembly is not installed properly,
or the toner cartridge is used up
and printing is not possible.
Do one of the following:
„ Re-install the toner cartridge and drum unit
assembly.
„ Replace the toner cartridge with a new one.
(See Replacing the toner cartridge
(TN-550/TN-580) on page 128.)
Toner Low
If the LCD shows Toner Low, you
can still print; however, the
machine is telling you that the toner
cartridge is near the end of its life
and the toner will soon run out.
Order a new toner cartridge now.
Too Many
Trays
More than one optional tray is
installed.
The maximum number of optional trays is one.
Remove any additional trays.
Unable to
Init.
The machine has a mechanical
problem.
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try it again. (The machine can be turned off for
up to 4 days without losing faxes stored in the
memory. See Checking if the machine has faxes
in its memory on page 116.)
The machine has a mechanical
problem.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes before
you try it again. (The machine can be turned off
for up to 4 days without losing faxes stored in the
memory. See Checking if the machine has faxes
in its memory on page 116.)
Document is too long for duplex
scanning.
Press Stop/Exit. Use a suitable size of paper for
duplex scanning. See Scan on page 159.
(Initialize)
Unable to
Print
Unable to
Scan
115
Checking if the machine has
faxes in its memory
Sending faxes to your PC
C
If the LCD shows an error message then you
can check to see if there are faxes in the
machine’s memory.
a
b
Press Menu, 9, 0, 1.
Do one of the following:
„ If the LCD shows No Data, there
are no faxes left in the machine’s
memory.
„ If the LCD shows Dial & Start,
there are faxes in the machine’s
memory.
• You can send the faxes to
another fax machine. See
Sending faxes to another fax
machine on page 116.
• You can send the faxes from the
machine’s memory to your PC.
See Sending faxes to your PC on
page 116.
Note
Sending faxes to another fax
machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
a
Follow a and b in Checking if the
machine has faxes in its memory on
page 116.
b
Enter the fax number to which faxes will
be sent.
c
Press Start.
116
You can move the faxes from your machine’s
memory to your PC.
a
b
Press Stop/Exit.
c
Make sure that you have set
PC Fax Receive on the machine.
(See PC Fax Receive on page 64.)
During setup the LCD will ask if you
want to send the faxes to your PC.
d
Do one of the following:
„ To send all faxes to your PC, press 1.
„ To exit and leave the faxes in the
memory, press 2.
Make sure that you have installed
MFL-Pro Suite on your PC, and then
turn on PC Fax Receiving on the PC.
(For details about PC Fax Receive, see
Using Brother PC-FAX software (For
Windows®) in the Software User’s
Guide on the CD-ROM.)
Note
You can send the Fax Journal report to
another fax machine by pressing
Menu, 9, 0, 2 in a.
If there is an error message on the
machine’s LCD after the faxes have been
sent, disconnect the machine from the
power source for several minutes, and
then reconnect it.
C
C
Troubleshooting and routine maintenance
Document jams
C
If the document is jammed, follow the steps
below.
Document is jammed in the top of the
ADF unit
The document may get jammed if it is not
inserted or fed properly, or if it is too long.
Follow the steps below to clear a document
jam.
a
Take out any paper from the ADF that is
not jammed.
b
c
Open the ADF cover.
d
e
C
Document is jammed under the
document cover
C
a
Take out any paper from the ADF that is
not jammed.
b
c
Lift the document cover.
d
e
Close the document cover.
Pull the jammed document out to the
right.
Pull the jammed document out to the
left.
Press Stop/Exit.
Close the ADF cover.
Press Stop/Exit.
117
Document is jammed at the output
tray
a
Take out any paper from the ADF that is
not jammed.
b
Pull the jammed document out to the
right.
c
Paper jams
To clear paper jams, please follow the steps
in this section.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
Press Stop/Exit.
Document is jammed in the duplex
slot (MFC-8860DN and MFC-8870DW
only)
C
Paper is jammed inside the machine
a
Take out any paper from the ADF that is
not jammed.
a
Pull the paper tray completely out of the
machine.
b
Pull the jammed document out to the
right.
b
Use both hands to slowly pull out the
jammed paper.
c
Press Stop/Exit.
118
C
C
C
Troubleshooting and routine maintenance
c
Press the cover release lever to open
the front cover.
CAUTION
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
d
Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the toner
cartridge and drum unit assembly, or
this may release the paper so you can
pull it out of the paper tray opening.
e
Put the drum unit and toner cartridge
assembly back in the machine.
f
g
Close the front cover.
Put the paper tray firmly back in the
machine.
119
Paper is jammed at the back of the
machine
a
b
c
120
d
C
Pull the tabs at the left and right hand
sides toward you to open the fuser
cover (1).
Press the cover release lever to open
the front cover.
Take out the drum unit and toner
cartridge assembly.
1
e
Using both hands, gently pull the
jammed paper out of the fuser unit.
f
Close the back cover.
Open the back cover.
Troubleshooting and routine maintenance
g
Put the drum unit and toner cartridge
assembly back in the machine.
c
h
Close the front cover.
Paper is jammed inside the drum unit
and toner cartridge assembly
Paper is jammed in the duplex tray
(MFC-8660DN, MFC-8860DN and
MFC-8870DW only)
a
b
Put the duplex tray back in the machine.
a
Press the cover release lever to open
the front cover.
b
Take out the drum unit and toner
cartridge assembly.
C
C
Pull the duplex tray completely out of the
machine.
Pull the jammed paper out of the
machine or the duplex tray.
121
c
Hold down the lock lever on the right and
take the toner cartridge out of the drum
unit.
Take out the jammed paper if there is
any inside the drum unit.
Routine maintenance
CAUTION
The drum unit contains toner, so handle it
carefully. If toner scatters on your hands or
clothes, wipe or wash it off with cold water
at once.
Cleaning the outside of the
machine
CAUTION
d
Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put it in properly, the lock lever will
lift automatically.
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
DO NOT use cleaning materials that
contain ammonia.
DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
e
Put the drum unit and toner cartridge
assembly back in the machine.
f
Close the front cover.
122
C
C
Troubleshooting and routine maintenance
Clean the outside of the machine as
follows:
a
d
Wipe the inside of the paper tray with a
soft cloth to remove dust.
e
Re-load the paper and put the paper tray
firmly back in the machine.
C
Pull the paper tray completely out of the
machine.
b
Wipe the outside of the machine with a
soft cloth to remove dust.
c
Remove anything that is stuck inside the
paper tray.
123
Cleaning the scanner glass
a
b
C
Cleaning the laser scanner
window
C
Turn off the machine’s power switch.
Lift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with
isopropyl alcohol on a soft lint-free cloth.
1
CAUTION
DO NOT use isopropyl alcohol to clean the
laser scanner window.
DO NOT touch the laser scanner window
with your fingers.
2
3
c
In the ADF unit, clean the white plastic
bar (1) and the scanner glass strip (2)
under it with isopropyl alcohol on a lintfree cloth.
1
2
124
a
Turn off the machine’s power switch.
Unplug the telephone line cord first, and
then unplug the power cord from the AC
power outlet.
b
Open the front cover and take out the
drum unit and toner cartridge assembly.
Troubleshooting and routine maintenance
HOT SURFACE
c
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front
cover of the machine, DO NOT touch the
shaded parts shown in the illustration.
Gently clean the laser scanner window
(1) by wiping it with a clean soft, dry lintfree cloth. Do not use isopropyl alcohol.
1
CAUTION
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
d
Put the drum unit and toner cartridge
assembly back into the machine.
e
f
Close the front cover.
Plug the machine’s power cord back into
the AC power outlet first, and then plug
in the telephone line cord.
Turn on the machine’s power switch.
125
Cleaning the corona wire
C
We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
a
b
126
Open the front cover and take out the
drum unit and toner cartridge assembly.
Clean the primary corona wire inside the
drum unit by gently sliding the blue tab
from right to left and left to right several
times.
c
Return the blue tab and snap it into the
home position (b).
CAUTION
If you do not return the blue tab to the home
position (b), your printed pages may have
vertical black stripes on them.
d
Put the drum unit and toner cartridge
assembly back in the machine.
e
Close the front cover.
Troubleshooting and routine maintenance
Cleaning the drum unit
C
a
Take out the drum unit and toner
cartridge assembly, and then take out
the toner cartridge from the drum unit.
b
Put the print sample in front of the drum
unit, and find the exact position of the
poor print.
c
CAUTION
The OPC drum is photosensitive so do not
touch it with your fingers.
Do not use a scrubbing or wiping motion
because this might damage the drum.
DO NOT clean the surface of the OPC
drum with a sharp object, such as a ballpoint pen, because this might cause
permanent damage to the drum unit.
Turn the white gear on the drum as you
check the surface of the OPC drum (1).
1
d
When you find the substance on the
drum surface that matches the print
sample, gently dab the surface of the
OPC drum with a cotton swab that is
lightly dampened with isopropyl alcohol.
127
Replacing the toner cartridge
(TN-550/TN-580)
Replacing the toner cartridge
C
The TN-580 toner cartridge can print
approximately 7,000 pages using a high yield
toner cartridge. When the toner cartridge is
running low, the LCD shows Toner Low.
The machine is supplied with a standard TN550 toner cartridge that must be replaced
after approximately 3,500 pages. Actual page
count will vary depending on your average
type of document (i.e., standard letter,
detailed graphics).
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
Note
It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
Discard the used toner cartridge according to
local regulations, keeping it separate from
domestic waste. Be sure to seal up the toner
cartridge tightly so that toner powder does not
spill out of the cartridge. If you have
questions, call your local waste disposal
office.
We recommend that you clean the machine
and corona wire of the drum unit when you
replace the toner cartridge. (See Cleaning the
laser scanner window on page 124 and
Cleaning the corona wire on page 126.)
128
a
Open the front cover and take out the
drum unit and toner cartridge assembly.
C
Troubleshooting and routine maintenance
CAUTION
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
CAUTION
Put the drum unit on a drop cloth or large
piece of disposable paper to avoid spilling
and scattering the toner.
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.
CAUTION
b
Hold down the lock lever on the right and
take the toner cartridge out of the drum
unit.
WARNING
Brother strongly recommends that you do
not refill the toner cartridge provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement toner
cartridges (TN-550/TN-580). Use or
attempted use of potentially incompatible
toner and/or cartridges in the Brother
machine may cause damage to the
machine and/or may result in unsatisfactory
print quality. Our warranty coverage does
not apply to any problem that is caused by
the use of unauthorized third party toner
and/or cartridges. To protect your
investment and obtain premium
performance from the Brother machine, we
strongly recommend the use of Genuine
Brother Supplies.
Wait to unpack the toner cartridge until
immediately before you put it in the
machine. If a toner cartridge is left
unpacked for a long time, the toner life will
be shortened.
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT touch the shaded parts shown in
the illustrations to prevent any degradation
to the print quality.
129
c
Unpack the new toner cartridge. Put the
used toner cartridge into the aluminum
bag and discard it according to local
regulations.
d
Gently rock the toner cartridge from side
to side five or six times to spread the
toner evenly inside the cartridge.
e
Pull off the protective cover.
f
Put the new toner cartridge firmly into
the drum unit until you hear it lock into
place. If you put it in properly, the lock
lever will lift automatically.
130
g
Clean the primary corona wire inside the
drum unit by gently sliding the blue tab
from left to right and right to left several
times. Be sure to return the blue tab to
the home position (b).
h
Put the drum unit and toner cartridge
assembly back in the machine.
i
Close the front cover.
Troubleshooting and routine maintenance
Replacing the drum unit
(DR-520)
The machine uses a drum unit to create print
images on paper. If the LCD shows
Drum Near End, the drum unit is near the
end of its life and it is time to buy a new one.
HOT SURFACE
C
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
Even if the LCD shows Drum Near End, you
may be able to continue printing without
having to replace the drum unit for a while.
However, if there is a noticeable deterioration
in the output print quality (even before
Drum Near End appears), then the drum
unit should be replaced. You should clean the
machine when you replace the drum unit.
(See Cleaning the laser scanner window on
page 124.)
CAUTION
a
Open the front cover and take out the
drum unit and toner cartridge assembly.
While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
Note
The drum unit is a consumable item, and
it is necessary to replace it periodically.
There are many factors that determine the
actual drum life, such as temperature,
humidity, type of paper and how much
toner you use for the number of pages per
print job. The estimated drum life is
approximately 25,000 pages. The actual
number of pages your drum will print may
be significantly less than these estimates.
Because we have no control over the
many factors that determine the actual
drum life, we cannot guarantee a
minimum number of pages that will be
printed by your drum.
131
CAUTION
To prevent damage to the printer from static
electricity, DO NOT touch the electrodes
shown in the illustration.
b
CAUTION
Wait to unpack a new drum unit until
immediately before installing it. Put the old
drum unit into the plastic bag.
c
d
Unpack the new drum unit.
e
Put the drum unit and toner cartridge
assembly back in the machine.
Do not close the front cover.
f
Press Clear/Back.
Put the toner cartridge firmly into the
new drum unit until you hear it lock into
place. If you put it in properly, the lock
lever will lift automatically.
Hold down the lock lever on the right and
take the toner cartridge out of the drum
unit.
Replace Drum?
a
1.Yes
b
2.No
Select ab & OK
Note
Discard the used drum unit according to
local regulations, keeping it separate from
domestic waste. Be sure to seal up the
drum unit tightly so that toner powder does
not spill out of the unit. If you have
questions, call your local waste disposal
office.
132
To confirm you are installing a new
drum, press 1.
g
When the LCD shows Accepted, close
the front cover.
CAUTION
If toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
Troubleshooting and routine maintenance
Replacing periodic
maintenance parts
d
C
Push the Scanner Lock Lever down to
lock the scanner. This lever is located on
the left of the scanner glass.
The periodic maintenance parts will need to
be replaced regularly to maintain the print
quality. The parts listed below will have to be
replaced after printing approximately 100,000
pages. Please call Brother Customer Service
when the following messages appear on the
LCD.
LCD message
Description
Replace PF
KitMP
Replace paper feeding kit for
MP tray.
Replace PF
Kit1
Replace paper feeding kit for
Tray 1.
Replace PF
Kit2
Replace paper feeding kit for
Tray 2.
Replace Fuser
Replace fuser unit.
Replace Laser
Replace laser unit.
Packing and shipping
the machine
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
properly, you could void your warranty. The
machine should be adequately insured with
the carrier.
a
b
Turn off the machine’s power switch.
c
Unplug all the cables and AC power
cord from the machine.
CAUTION
Damage caused to your machine by failure
to lock the scanner before packing and
shipping may void your warranty.
C
e
f
Open the front cover.
g
Put the drum unit and toner cartridge
assembly into the plastic bag and seal
the bag.
h
i
Close the front cover.
Take out the drum unit and toner
cartridge assembly. Leave the toner
cartridge installed in the drum unit.
Wrap the machine in the plastic bag and
put it in the original carton with the
original packing material.
Unplug the machine from the telephone
wall jack.
133
j
Pack the drum unit and toner cartridge
assembly, AC power cord and printed
materials in the original carton as shown
below.
Machine Information
Checking the serial number
C
C
You can see the machine’s serial number on
the LCD.
a
Press Menu, 7, 1.
71.Serial No.
XXXXXXXXX
b
Press Stop/Exit.
Checking the page counters
You can see the machine’s page counters for
copies, printed pages, reports and lists, faxes
or a summary total.
a
Note
If you are returning your machine to
Brother as part of the Exchange Service,
pack only the machine. Keep all separate
parts and printed materials to use with
your ‘Exchange’ machine.
k
Press Menu, 7, 2.
The LCD shows number of pages for
Total and Copy.
72.Page Counter
a
b
b
Close the carton and tape it shut.
Total
Copy
:XXXXXX
:XXXXXX
Press a or b to see Print or
List/Fax.
72.Page Counter
a
b
c
134
Print
:XXXXXX
List/Fax :XXXXXX
Press Stop/Exit.
C
Troubleshooting and routine maintenance
Checking the remaining life of
parts
C
C
You can view the remaining life of these parts
on the LCD.
a
Press Menu, 7, 3.
73.Parts Life
1.Drum
2.Fuser
3.Laser
Select ab & OK
b
Press a or b to select 1.Drum,
2.Fuser, 3.Laser, 4.PF Kit MP,
5.PF Kit 1 or 6.PF Kit 2.
Press OK.
73.Parts Life
1.Drum
Remaining:100%
Note
The life check of a part will be accurate
only if that part’s life counter was reset
when the new part was installed. It will not
be accurate if that part’s life counter was
reset during the life of the used part.
135
D
Menu and Features
On-screen
programming
D
Menu keys
D
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
Menu table
Access the menu.
D
You can program your machine without the
User’s Guide by using the Menu table on
page 138. These pages list the menu
selections and options.
Go to the next menu level.
Press Menu followed by the menu numbers
to program your machine.
Exit the menu by pressing
repeatedly.
For example, to set Beeper volume to Low.
Go back to the previous menu
level.
a
b
c
Press Menu, 1, 4, 2.
Scroll through the current menu
level.
Press a or b to choose Low.
Go back to the previous menu
level or forward to the next menu
level.
Press OK.
Memory storage
Your menu settings are stored permanently,
and in the event of a power failure will not be
lost. Temporary settings (for example,
Contrast, Overseas Mode) will be lost. Your
machine can store the date and time for up to
4 days.
136
Accept an option.
D
Exit the menu.
D
Menu and Features
To access the menu mode:
a
b
Press Menu.
Choose an option.
„ Press 1 for General Setup menu.
„ Press 2 for Fax menu.
„ Press 3 for Copy menu.
„ Press 4 for Printer menu.
„ Press 5 for Print Reports menu.
„ Press 6 for LAN menu.
„ Press 7 for Machine Info. menu.
„ Press 0 for Initial Setup.
You can also scroll through each menu
level by pressing a or b for the
direction you want.
c
Press OK when the option you want is
highlighted on the LCD.
The LCD will then show the next menu
level.
d
Press a or b to scroll to your next menu
selection.
e
Press OK.
When you have finished setting an
option, the LCD shows Accepted.
137
Menu Table
D
The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
Main Menu
Submenu
Menu Selections
Options
Descriptions
1.General
Setup
1.Mode Timer
—
0 Sec
Sets the time to return to
Fax mode and the time the
machine will change from
individual user to public
user when using Secure
Function Lock.
18
Sets the type of paper in
the MP tray.
18
Sets the type of paper in
the paper tray.
18
Sets the type of paper in
the optional paper tray #2.
18
30 Secs
1 Min
2 Mins*
Page
25
5 Mins
Off
2.Paper Type
1.MP Tray
Thin
Plain*
Thick
Thicker
Transparency
Recycled Paper
2.Tray#1
Thin
Plain*
Thick
Thicker
Transparency
Recycled Paper
3.Tray#2
Thin
(This menu only
appears if you have
the optional tray #2)
Plain*
Thick
Thicker
Recycled Paper
138
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
1.General
Setup
3.Paper Size
1.MP Tray
A4
Sets the size of the paper
in the MP tray.
19
Sets the size of the paper
in the paper tray.
19
Sets the size of the paper
in the optional paper tray
#2.
19
Adjusts the ring volume.
21
Adjusts the volume level of
the beeper.
21
Adjusts the speaker
volume.
21
Letter*
(Continued)
Page
Legal
Executive
A5
A6
B5
B6
Folio
Any
2.Tray#1
A4
Letter*
Legal
Executive
A5
A6
B5
B6
Folio
3.Tray#2
A4
(This menu only
appears if you have
the optional tray #2)
Letter*
Legal
Executive
A5
B5
B6
Folio
4.Volume
1.Ring
Off
Low
Med*
High
2.Beeper
Off
Low
Med*
High
3.Speaker
Off
Low
Med*
High
139
Main Menu
Submenu
Menu Selections
Options
Descriptions
1.General
Setup
(Continued)
5.Auto
Daylight
—
On
Changes for Daylight
Savings Time
automatically.
22
6.Ecology
1.Toner Save
Increases the page yield of
the toner cartridge.
22
Conserves power.
23
Selects the tray that will be
used for Copy mode.
19
Selects the tray that will be
used for Fax mode.
20
Selects the tray that will be
used for PC print.
20
Adjusts the contrast of the
LCD.
23
Off*
On
Off*
2.Sleep Time
(0-99)
Page
05 Min*
7.Tray Use
1.Copy
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if you
installed the optional
paper tray.)
2.Fax
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2
T1>T2>MP*
(Tray#2 or T2
appears only if you
installed the optional
paper tray.)
3.Print
Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if you
installed the optional
paper tray.)
8.LCD
Contrast
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
140
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
1.General
Setup
(Continued)
9.Security
1.Setting Lock
—
Stops unauthorized users
from changing the
machine’s current settings.
24
2.Function Lock
—
Can restrict selected
machine operation for up
to 25 individual users and
all other non-authorized
Public users.
25
1.Ring Delay
00
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
42
Sets the pseudo/doublering time in Fax/Tel mode.
42
Receives fax messages
without pressing Start.
43
Allows you to answer all
calls at an extension or
external phone and use
codes to turn the machine
on or off. You can
personalize these codes.
53
Cuts the size of incoming
faxes.
44
Makes printouts darker or
lighter.
43
Sets up your machine to
poll another fax machine.
71
Prints the received time
and date on the top of the
received faxes.
45
Prints received faxes on
both sides of the paper.
44
2.Fax
1.Setup
Receive
01
(In Fax mode only)
02
Page
03
04*
2.F/T Ring Time
20 Secs*
30 Secs
40 Secs
70 Secs
3.Easy Receive
On*
Off
4.Remote Codes
On* (l51, #51)
Off
5.Auto
Reduction
On*
6.Print Density
-nnnno+
Off
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
7.Polling RX
8.Fax Rx Stamp
On
Off*
9.Duplex
On
(MFC-8860DN and
MFC-8870DW only)
Off*
141
Main Menu
Submenu
Menu Selections
Options
Descriptions
2.Fax
2.Setup Send
1.Contrast
Auto*
35
(Continued)
(In Fax mode only)
Changes the lightness or
darkness of faxes you
send.
Sets the default resolution
for outgoing faxes.
35
Light
Page
Dark
2.Fax
Resolution
Standard*
Fine
S.Fine
Photo
3.Delayed Fax
—
Sets the time of day in 24
hour format that the
delayed faxes will be sent.
37
4.Batch TX
On
Combines delayed faxes
going to the same fax
number at the same time of
day into one.
38
Sends a fax without using
the memory.
36
Sets up your machine with
a document to be retrieved
by another fax machine.
72
Automatically sends a
cover page you have
programmed.
33
Off*
5.Real Time TX
Next Fax:On
Next Fax:Off
On
Off*
6.Polled TX
On
Off*
7.Coverpg Setup
Next Fax:On
Next Fax:Off
On
Off*
Print Sample
8.Coverpage Msg
—
Sets up your own
comments for the fax cover
page.
33
9.Overseas Mode
On
If you are having difficulty
sending faxes overseas,
set this to on.
37
Adjusts the scan area of
the scanner glass to the
size of the document.
31
Off*
3.Set
Quick-Dial
142
0.Glass Fax
Size
A4/Letter*
1.One-Touch
Dial
—
Stores up to 40 One-Touch
Dial numbers, so you can
dial by pressing one key
(and Start).
56
2.Speed-Dial
—
Stores up to 300 SpeedDial numbers, so you can
dial by pressing only a few
keys (and Start).
58
3.Setup Groups
—
Sets up to 20 Group
numbers for Broadcasting.
60
Legal/Folio
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
2.Fax
4.Report
Setting
1.Transmission
On
Sets initial setup for
Transmission Verification
Report and Fax Journal.
(Continued)
On+Image
Page
69
Off*
Off+Image
2.Journal
Period
69
Off
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
5.Remote
Fax Opt
1.Fwd/Page/
Store
Off*
Fax Forward
Paging
Fax Storage
PC Fax Receive
Sets the machine to
forward fax messages, to
call your pager, to store
incoming faxes in the
memory (so you can
retrieve them while you are
away from your machine),
or to send faxes to your
PC.
62
If you choose Fax Forward
or PC Fax Receive, you
can turn on the safety
feature backup print.
(Backup Print)
2.Remote Access
---l
Sets your own code for
Remote Retrieval.
66
3.Print Fax
—
Prints incoming faxes
stored in the memory.
45
6.Remaining
Jobs
—
—
You can check which jobs
are in the memory and lets
you cancel chosen jobs.
38
0.Miscellaneous
1.Compatibility
High*
Adjusts the equalization for
transmission difficulties.
111
Uses the telephone
company’s Distinctive Ring
subscriber service to
register the ring pattern
with the machine.
46
View or print a list of the
last 30 Caller IDs stored in
the memory.
48
Normal
Basic
2.Distinctive
Off*
Set (On)
3.Caller ID
Display#*
Print Report
143
Main Menu
Submenu
Menu Selections
Options
Descriptions
3.Copy
1.Quality
—
Auto*
You can choose the Copy
resolution for your type of
document.
75
You can change to the
higher Copy resolution
when you make a text copy
with 100% ratio using the
scanner glass.
76
Adjusts the contrast for
copies.
81
Chooses the emulation
mode.
See
Software
User’s
Guide
on the
CD-ROM.
Photo
Text
2.FB Txt
Quality
—
3.Contrast
—
1200×600dpi
600dpi*
-nnnno+
-nnnon+
Page
-nnonn+*
-nonnn+
-onnnn+
4.Printer
1.Emulation
—
Auto (EPSON)*
Auto (IBM)
HP LaserJet
BR-Script 3
Epson FX-850
IBM Proprinter
1.Internal Font
—
Prints a list of the
machine’s internal fonts.
2.Configuration
—
Prints a list of the
machine’s printer settings.
3.Reset
Printer
—
1.Reset
Returns the PCL setting to
the default settings.
1.Transmission
1.View on LCD
2.Print Report
—
You can view the
Transmission Verification
Report for your last 200
outgoing faxes and print
the last report.
70
2.Help List
—
—
Prints the Help List so you
can see at-a-glance how to
quickly program your
machine.
70
3.Tel
Index List
1.Numeric
2.Alphabetic
—
Lists name and numbers
stored in the One-Touch
and Speed-Dial memory,
in numerical or
alphabetical order.
70
4.Fax
Journal
—
—
Lists information about
your last 200 incoming and
outgoing faxes. (TX means
Transmit.) (RX means
Receive.)
70
5.User
Settings
—
—
Lists your settings.
70
6.Network
Config.
—
—
Lists your Network
settings.
70
2.Print
Options
5.Print
Reports
144
2.Exit
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
6.LAN
1.TCP/IP
1.BOOT Method
Auto*
Chooses the BOOT method
that best suits your needs.
(For
MFC-8460N,
MFC-8660DN
and
MFC-8860DN)
Page
Static
RARP
BOOTP
2.IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
3.Subnet Mask
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet mask.
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway address.
5.Node Name
BRN_XXXXXX
Enter the Node name.
6.WINS Config
Auto*
Chooses the WINS
configuration mode.
7.WINS Server
(Primary)
Static
000.000.000.000
Specifies the IP address of the
primary or secondary WINS
server.
(Secondary)
000.000.000.000
8.DNS Server
(Primary)
000.000.000.000
Specifies the IP address of the
primary or secondary DNS
server.
See Network User’s Guide on the CD-ROM.
DHCP
(Secondary)
000.000.000.000
9.APIPA
On*
Off
0.IPv6
Automatically allocates the IP
address from the
linklocal address range.
On
Off*
2.Ethernet
Auto*
Chooses the Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
145
Submenu
Menu Selections
3.Setup
IFAX
(MFC-8860DN)
1.Setup
Internet
2.Setup
Mail RX
Options
Descriptions
Enter the mail address.
1.Mail
Address
2.SMTP Server
[000-255].
[000-255].
[000-255].
[000-255]
Enter the SMTP server
address.
3.POP3 Server
[000-255].
[000-255].
[000-255].
[000-255]
Enter the POP3 server
address.
4.Mailbox
Name
Enter the mail box name.
5.Mailbox Pwd
Enter the password to login
to the POP3 server.
Automatically checks the
POP3 server for new
messages.
1.Auto
Polling
On*
2.Poll
Frequency
10 MIN
Sets the interval for
checking for new messages
on the POP3 server.
3.Header
All
Selects the contents of the
mail header to be printed.
Off
Subject+From+To
None*
4.Del Error
Mail
On*
5.Notification
On
Deletes error mails
automatically.
Off
Receives notification
messages.
MDN
Off*
3.Setup
Mail TX
Displays the subject that is
attached to the Internet Fax
data.
1.Sender
Subject
2.Size Limit
On
Limits the size of E-mail
documents.
Off*
3.Notification
On
Sends notification
messages.
Off*
4.Setup Relay
146
Page
Relays a document to
another fax machine.
1.Rly
Broadcast
On
2.Relay
Domain
RelayXX:
Registers the Domain
name.
3.Relay
Report
On
Prints the Relay Broadcast
Report.
Off*
Off*
See Network User’s Guide on the CD-ROM.
6.LAN (For MFC-8460N, MFC-8660DN and MFC-8860DN) (Continued)
Main
Menu
Menu and Features
Submenu
Menu Selections
Options
Descriptions
4.Scan to
Email
(MFC-8860DN)
1.Color
PDF*
Chooses the file format to
send the scanned data.
JPEG
2.B/W
PDF*
TIFF
3.Scan to
FTP
(MFC-8460N
and
MFC-8660DN)
1.Color
PDF*
JPEG
2.B/W
PDF*
TIFF
5.Scan to
FTP
(MFC-8860DN)
You can store a prefix/suffix
address in the machine and
can send a document from a
fax server system.
6.Fax to
Server
(MFC-8860DN)
On
7.Time
Zone
(MFC-8860DN)
UTC-XX:XX
Sets the time zone for your
country.
1.Yes
Restore all network settings
to factory default.
0.Factory
Reset
Off*
1.Reset
2.No
2.Exit
1.Wired
1.TCP/IP
1.BOOT Method
Auto*
Chooses the BOOT method
that best suits your needs.
Static
RARP
BOOTP
DHCP
6.LAN (MFC-8870DW)
Page
2.IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
3.Subnet Mask
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet mask.
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway address.
5.Node Name
BRN_XXXXXX
Enter the Node name.
6.WINS Config
Auto*
Chooses the WINS
configuration mode.
See Network User’s Guide on the CD-ROM.
6.LAN (For MFC-8460N, MFC-8660DN and MFC-8860DN) (Continued)
Main
Menu
Static
7.WINS Server
(Primary)
000.000.000.000
Specifies the IP address of
the primary or secondary
WINS server.
(Secondary)
000.000.000.000
147
Main
Menu
Submenu
Menu Selections
1.Wired
1.TCP/IP
(Continued)
(Continued)
8.DNS Server
Options
Descriptions
(Primary)
Specifies the IP address of
the primary or secondary
DNS server.
000.000.000.000
Page
(Secondary)
000.000.000.000
9.APIPA
On*
Off
0.IPv6
2.Ethernet
Automatically allocates the
IP address from the linklocal address range.
Off*
Enable or Disable the IPv6
protocol. If you want to use
the IPv6 protocol, visit
http://solutions.brother.com
for more information.
Auto*
Chooses the Ethernet link
mode.
On
100B-FD
6.LAN (MFC-8870DW) (Continued)
10B-FD
10B-HD
3.Set to
Default
1.Reset
1.Yes
Restore the wired network
setting to factory default.
2.No
2.Exit
4.Wired
Enable
2.WLAN
1.TCP/IP
On*
Off
1.BOOT Method
Auto*
Chooses the BOOT method
that best suits your needs.
Static
RARP
BOOTP
DHCP
2.IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
3.Subnet Mask
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet mask.
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway address.
5.Node Name
BRN_XXXXXX
Enter the Node name.
6.WINS Config
Auto*
Chooses the WINS
configuration mode.
Static
148
See Network User’s Guide on the CD-ROM.
100B-HD
Menu and Features
Main
Menu
Submenu
Menu Selections
2.WLAN
1.TCP/IP
(Continued)
(Continued)
7.WINS Server
Options
Descriptions
(Primary)
000.000.000.000
Specifies the IP address of
the primary or secondary
WINS server.
Page
(Secondary)
000.000.000.000
8.DNS Server
(Primary)
000.000.000.000
Specifies the IP address of
the primary or secondary
DNS server.
(Secondary)
000.000.000.000
On*
0.IPv6
On
Off
6.LAN (MFC-8870DW) (Continued)
Off*
2.Setup WLAN
3.WLAN Status
Automatically allocates the
IP address from the linklocal address range.
Enable or Disable the IPv6
protocol. If you want to use
the IPv6 protocol, visit
http://solutions.brother.com
for more information.
1.Setup
Wizard
You can configure your print
server.
2.SecurEasySetup
You can configure the
wireless network easily.
1.Status
Active(11b)
You can see the current
wireless network status.
Active(11g)
Wired LAN Active
WLAN OFF
Connection NG
2.Signal
Strong
Medium
You can see the current
wireless network signal
strength.
See Network User’s Guide on the CD-ROM.
9.APIPA
Weak
None
You can see the current
SSID.
3.SSID
4.Comm.Mode
Ad-hoc
You can see the current
Communication Mode.
Infrastructure
4.Setup to
Default
1.Reset
1.Yes
2.No
Restore the wireless
network setting to factory
default.
2.Exit
5.WLAN Enable
On
Enable or Disable the
wireless LAN manually.
Off*
149
Submenu
Menu Selections
3.Setup
IFAX
1.Setup
Internet
6.LAN (MFC-8870DW) (Continued)
2.Setup
Mail RX
Options
Descriptions
Enter the mail address.
1.Mail
address
2.SMTP Server
[000-255].
[000-255].
[000-255].
[000-255]
Enter the SMTP server
address.
3.POP3 Server
[000-255].
[000-255].
[000-255].
[000-255]
Enter the POP3 server
address.
4.Mailbox
Name
Enter the mail box name.
5.Mailbox Pwd
Enter the password to login
to the POP3 server.
Automatically checks the
POP3 server for new
messages.
1.Auto
Polling
On*
2.Poll
Frequency
10 MIN
Sets the interval for
checking for new messages
on the POP3 server.
3.Header
All
Selects the contents of the
mail header to be printed.
Off
Subject+From+To
None*
4.Del Error
Mail
On*
5.Notification
On
Deletes error mails
automatically.
Off
Receives notification
messages.
MDN
Off*
3.Setup
Mail TX
Displays the subject that is
attached to the Internet Fax
data.
1.Sender
Subject
2.Size Limit
On
Limits the size of E-mail
documents.
Off*
Sends notification
messages.
3.Notification
On
1.Rly
Broadcast
On
2.Relay
Domain
RelayXX:
Registers the Domain
name.
3.Relay
Report
On
Prints the Relay Broadcast
Report.
Off*
4.Setup Relay
150
Page
Relays a document to
another fax machine.
Off*
Off*
See Network User’s Guide on the CD-ROM.
Main
Menu
Menu and Features
Submenu
Menu Selections
Options
Descriptions
4.Scan
to Email
1.Color
PDF*
Chooses the file format to
send the scanned data.
JPEG
6.LAN (MFC-8870DW) (Continued)
2.B/W
PDF*
TIFF
5.Scan
to FTP
1.Color
PDF*
JPEG
2.B/W
PDF*
TIFF
You can store a prefix/suffix
address in the machine and
can send a document from a
fax server system.
6.Fax
to Server
On
7.Time
Zone
UTC-XX:XX
Sets the time zone for your
country.
1.Yes
Restores all network
settings to factory default.
0.Factory
Reset
Page
Off*
1.Reset
See Network User’s Guide on the CD-ROM.
Main
Menu
2.No
2.Exit
151
Main Menu
Submenu
Menu Selections
Options
Descriptions
7.Machine
Info.
1.Serial No.
—
—
You can check the serial
number of your machine.
134
2.Page
Counter
—
Total
You can check the number of
total pages the machine has
printed during its life.
134
You can check the percentage
of a machine part’s life that
remains available.
135
Copy
Page
Print
List/Fax
3.Parts Life
1.Drum
—
2.Fuser
PF Kit 2 appears only
when the optional LT-5300
tray is installed.
3.Laser
4.PF Kit MP
5.PF Kit 1
6.PF Kit 2
0.Initial
Setup
1.Receive
Mode
—
Fax Only*
Chooses the receive mode that
best suits your needs.
40
See
Quick
Setup
Guide.
Fax/Tel
External TAD
Manual
2.Date/Time
—
—
Puts the date and time on the
LCD and in headings of faxes
you send.
3.Station ID
—
Fax:
Sets your name and fax
number to appear on each
page you fax.
Tel:
Name:
4.Tone/Pulse
—
(Canada only)
4.Dial Tone
Tone*
Chooses the dialing mode.
Pulse
—
(USA only)
Detection
You can shorten the dial tone
detect pause.
111
Allows you to change the LCD
language for your country.
See
Quick
Setup
Guide.
No Detection*
5.Dial Tone
(Canada only)
0.Local
Language
(Canada only)
152
—
English*
French
Menu and Features
Entering Text
D
When setting certain menu selections, such as the Station ID, you will need to type text
characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have
printed letters because they are used for special characters.
Press the appropriate dial pad key the required number of times to access the characters below:
(For setting an e-mail address and a Node Name)
Press
Key
one
time
two
times
three
times
four
times
five
times
six
times
seven
times
eight
times
2
a
b
c
A
B
C
2
a
3
d
e
f
D
E
F
3
d
4
g
h
i
G
H
I
4
g
5
j
k
l
J
K
L
5
j
6
m
n
o
M
N
O
6
m
7
p
q
r
s
P
Q
R
S
8
t
u
v
T
U
V
8
t
9
w
x
y
z
W
X
Y
Z
(For setting other menu selections)
Press
Key
one
time
two
times
three
times
four
times
2
A
B
C
2
3
D
E
F
3
4
G
H
I
4
5
J
K
L
5
6
M
N
O
6
7
P
Q
R
S
8
T
U
V
8
9
W
X
Y
Z
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press d to move the cursor under the
incorrect character, and then press Clear/Back.
Repeating letters
To enter a character on the same key as the previous character, press c to move the cursor right
before pressing the key again.
153
Special characters and symbols
Press l, # or 0, then press d or c to move the cursor under the symbol or character you want.
Press OK to select it.
1
Press l
for
(space) ! " # $ % & ' ( ) l + , - . / m 1
Press #
for
:;<=>?@[]^_
Press 0
for
ÁÀÃÂÇÉÈÊËÍÎÏÓÕÔÖŒÚÙÛØ
m is not available for I-Fax settings.
154
E
Specifications
General
Memory Capacity
32 MB
ADF (automatic document
feeder)
Up to 50 pages (Staggered)
Duplex, up to Letter/A4 (MFC-8860DN/8870DW)
Recommended Environment:
Temperature: 68° F to 86° F (20 to 30° C)
Humidity:
50% - 70%
Paper:
Xerox 4200 or Xerox 4024 (20 lb/Letter)
Paper Tray
250 Sheets [20 lb (80 g/m2)]
Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam scanning
LCD (liquid crystal display)
22 characters × 5 lines
Power Source
100-120 V AC 50/60 Hz
Power Consumption
Copying: Average 660 W
Sleep:
Average 17 W (MFC-8460N, MFC-8660DN and
MFC-8860DN)
Average 18 W (MFC-8870DW)
Standby: Average 85 W
Dimensions
18.7 in.
(475 mm)
20.9 in.
(531 mm)
17.7 in.
(450 mm)
Weight
Without Drum/Toner Unit:
36.4 lb (16.5 kg) (MFC-8460N)
36.9 lb (16.7 kg) (MFC-8660DN, MFC-8860DN and
MFC-8870DW)
Noise level
Sound power
Operating (Copying):
Standby:
Sound pressure
Operating (Copying):
Standby:
LWAd = 7.0 Bell
LWAd = 4.6 Bell
LpAm = 55 dBA
LpAm = 30 dBA
Temperature
Operating: 50° F to 90.5° F (10 to 32.5° C)
Storage: 32° F to 104° F (0 to 40° C)
Humidity
Operating: 20 to 80% (without condensation)
Storage: 10 to 90% (without condensation)
155
Print media
Paper Input
Paper Tray
„ Paper type:
Plain paper, Bond Paper, Recycled paper or Transparencies
„ Paper size:
Letter, Legal, A4, Executive, A5, A6, B5, B6 and Folio
„ Paper Weight:
16 to 28 lb (60 to 105 g/m2)
„ Maximum paper tray capacity: Up to 250 sheets of 20 lb
(80 g/m 2) plain paper or up to 10 transparencies
Multi-purpose tray (MP tray)
„ Paper type:
Plain paper, Recycled paper, Transparencies, Envelopes,
Bond paper or Labels
„ Paper size:
Width: 2.75 to 8.5 in. (69.9 to 215.9 mm)
Length: 4.57 to 16 in. (116.0 to 406.4 mm)
„ Paper Weight:
16 to 43 lb (60 to 161 g/m2)
„ Maximum paper tray capacity: Up to 50 sheets of 20 lb
(80 g/m 2) plain paper
Paper Output
156
Up to 150 sheets (Face down print delivery to the output paper
tray)
Specifications
Fax
Compatibility
ITU-T Group 3
Duplex Fax (Receive)
Yes (MFC-8860DN and MFC-8870DW only)
Coding System
MH/MR/MMR/JBIG
Modem Speed
Automatic Fallback: 33600 bps
Single-Sided Document Size
ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)
ADF Height: 5.8 to 14 in. (148.0 to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 14 in. (355.6 mm)
2-Sided (Duplex) Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)
(MFC-8860DN and
ADF Height: 5.8 to 11.7 in. (148.0 to 297.0 mm)
MFC-8870DW only)
Scanning Width
Max. 8.2 in. (208 mm)
Printing Width
Max. 8.2 in. (208 mm)
GrayScale
256 levels
Polling Types
Standard, Sequential
Contrast Control
Automatic/Light/Dark (manual setting)
Resolution
„ Horizontal
203 dot/inch (8 dot/mm)
„ Vertical
Standard: 98 line/inch (3.85 line/mm)
Fine: 196 line/inch (7.7 line/mm)
Photo: 196 line/inch (7.7 line/mm)
Superfine: 392 line/inch (15.4 line/mm)
One-Touch Dial
40 (20 × 2)
Speed-Dial
300 stations
Broadcasting
390 stations
Automatic Redial
Yes,1 time after 5 minutes
Auto Answer
0, 1, 2, 3 or 4 rings
Communication Source
Public switched telephone network.
Memory Transmission
Up to 600 1 /500 2 pages
Out of Paper Reception
Up to 600 1 /500 2 pages
1
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code).
Specifications and printed materials are subject to change without prior notice.
2
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications
and printed materials are subject to change without prior notice.
157
Copy
Color/Monochrome
Monochrome
Duplex Copying
Yes (MFC-8860DN and MFC-8870DW only)
Single-Sided Document Size
ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)
ADF Height: 5.8 to 14 in. (148.0 to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 14 in. (355.6 mm)
Copy Width: Max. 8.32 in. (211.3 mm)
2-Sided (Duplex) Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)
(MFC-8860DN and
ADF Height: 5.8 to 11.7 in. (148.0 to 297.0 mm)
MFC-8870DW only)
1
Multiple Copies
Stacks or Sorts up to 99 pages
Reduce/Enlarge
25% to 400% (in increments of 1%)
Resolution
Up to 1200 × 600 dpi 1
First Copy Out Time
Approx. 10.5 seconds
When making a copy from the scanner glass in text quality mode at the 100% ratio.
158
Specifications
Scan
Color/Monochrome
Yes
Duplex Scanning
Yes (MFC-8860DN and MFC-8870DW only)
TWAIN Compliant
Yes (Windows® 98/98SE/Me/2000 Professional/XP/Windows
NT® Workstation Version 4.0)
Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater
WIA Compliant
Yes (Windows® XP)
Color Depth
24 bit color
Resolution
Up to 19200 × 19200 dpi (interpolated) 1
Up to 600 × 2400 dpi (optical) 2
Single-Sided Document Size
ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)
ADF Height: 5.8 to 14 in. (148.0 to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 14 in. (355.6 mm)
2-Sided (Duplex) Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)
(MFC-8860DN and
ADF Height: 5.8 to 11.7 in. (148.0 to 297.0 mm)
MFC-8870DW only)
Scanning Width
Max. 8.35 in. (212 mm)
Gray Scale
256 levels
1
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP (resolution up to 19200 × 19200 dpi can be
chosen by using the Brother scanner utility)
2
When using the scanner glass
159
Print
Emulation
PCL6
BR-Script (PostScript) Level 3
IBM® Proprinter XL
Epson® FX-850™
Printer Driver
Brother GDI (Graphic Device Interface) printer driver support for
Windows® 98/98SE/Me/2000 Professional/XP/Windows NT®
Workstation Version 4.0
Brother Laser Driver for Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or
greater
Resolution
1200 dpi 1, HQ1200 (2400 × 600 dpi), 600 dpi, 300 dpi
Print Speed
Up to 30 pages/minute (Letter size) 2
Duplex Printing
Up to 13 sides/minute (6.5 pages)
(MFC-8660DN, MFC-8860DN and MFC-8870DW only)
First Print
Less than 8.5 seconds
1
If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower.
2
From standard paper tray and optional paper tray.
Interfaces
1
Parallel
A bi-directional shielded parallel cable that is IEEE 1284
compliant and no longer than 6 feet (2.0 m).
USB
A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). 1
LAN cable
Ethernet UTP cable category 5 or greater.
Wireless LAN
(MFC-8870DW only)
Your machine supports IEEE 802.11b/g wireless communication
with your wireless LAN using Infrastructure mode or a wireless
Peer-to-Peer connection in Ad-hoc mode.
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
160
Specifications
Computer requirements
Minimum System Requirements and Supported PC Software Functions
Computer Platform
& Operating System
Version
Processor
Minimum
Speed
Minimum Recommended Available Hard
RAM
RAM
Disk Space
Intel® Pentium®
II or equivalent
32 MB
128 MB 90 MB
64 MB
256 MB
Parallel, USB,
Ethernet,
Wireless
802.11 b/g
128 MB
256 MB 150 MB 220 MB
Parallel, USB,
Ethernet,
Wireless
512 MB 150 MB 220 MB
802.11 b/g 5
AMD Opteron™ 256 MB
AMD Athlon™ 64
Intel® Xeon™
with Intel® EM64T
Intel® Pentium® 4
with Intel® EM64T
OS 9.1 - 9.2 Printing, PC
Fax Send,
®
Macintosh
Scanning 2
Operating
USB 6,
Ethernet
All base models
meet minimum
Requirements
64 MB
System
USB 6,
Ethernet,
Wireless
802.11 b/g
Windows®
Operating
System
Supported
PC
Software
Functions
PC
Interface
98, 98SE
Parallel, USB,
Ethernet,
Wireless
802.11 b/g
Me
Parallel, USB,
Ethernet,
Wireless
802.11 b/g
NT®
Workstation 4.0
Parallel, Ethernet,
Wireless
2000
Professional
Printing, PC
Fax 3,
Scanning 5
1
XP Professional
x64 bit Edition 1
Apple®
OS X 10.2.4
or greater
130 MB
802.11 b/g 5
XP Home 1
XP Professional
For
For
Drivers Applications
Printing, PC
Fax Send,
Scanning 2
Parallel, USB,
Ethernet,
Wireless
802.11 b/g
128 MB
80 MB
200 MB
160 MB
1
For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi
2
Dedicated "Scan to" key functions only in the Mac OS® X 10.2.4 or greater.
3
Network PC Fax Receive not supported in Windows NT® Workstation 4.0.
4
Network Scanning not supported in Windows NT® Workstation 4.0 and Mac OS® 9.1-9.2
(Scan to Email Server <MFC-8860DN/8870DW only> and Scan to FTP are supported).
5
For Wireless support on Windows Professional x64 bit Edition and NT Workstation 4.0, please visit
http://solutions.brother.com.
6
Third party USB ports are not supported.
161
Consumable items
Toner Cartridge Life
TN-550: Standard Toner Cartridge: Approx. 3,500 pages 1
TN-580: High-Yield Toner Cartridge: Approx. 7,000 pages 1
Drum Unit Life Expectancy
1
DR-520: Approx. 25,000 pages
When printing Letter or A4 size paper at 5% print coverage
162
Specifications
Ethernet wired network
(MFC-8460N, MFC-8660DN and MFC-8860DN only)
Model name
NC-6400h
LAN
You can connect your machine to a network for Network
Printing, Network Scanning, PC Fax and Remote Setup. 1
Support for
Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation
Version 4.0
Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater 2
Protocols
IPv4:
TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), ICMP,
WINS/NetBIOS, DNS, mDNS, LPR/LPD, Port/Port9100,
NetBIOS Print, IPP, FTP Server, Telnet, SNMP, HTTP, TFTP,
SMTP Client
POP3, LDAP (MFC-8860DN only)
IPv6:
TCP/IP
ICMPv6, NDP, DNS, mDNS, LPR/LPD, Port/Port9100, IPP,
FTP Server, Telnet, SNMP, HTTP, TFTP, SMTP Client
POP3, LDAP (MFC-8860DN only)
Network type
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)
Management utilities
BRAdmin Professional for Windows ®
98/98SE/Me/2000/XP/Windows NT® Workstation Version 4.0
BRAdmin Light for Mac OS® X 10.2.4 or greater
Web BRAdmin for Windows® 2000
Professional/Server/Advanced Server, XP Professional (IIS) 3
Client computers with a web browser supporting Java™ 3
1
PC Fax Send for Mac®
2
Mac OS® 9.1 - 9.2 (Brother Laser Driver over TCP/IP)
Mac OS® X 10.2.4 or greater (mDNS)
Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS® X 10.2.4 or greater.
3
Web BRAdmin is available as a download from http://solutions.brother.com
163
Ethernet wireless network
(MFC-8870DW only)
Model name
NC-7200w
LAN
You can connect your machine to a network for Network
Printing, Network Scanning, PC Fax and Remote Setup 1.
Support for
Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation
Version 4.0
Mac OS ® 9.1 - 9.2/Mac OS ® X 10.2.4 or greater 2
Protocols
IPv4:
TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), ICMP,
WINS/NetBIOS, DNS, mDNS, LPR/LPD, Port/Port9100,
NetBIOS Print, IPP, FTP Server, Telnet, SNMP, HTTP, TFTP,
SMTP Client, POP3, LDAP
IPv6:
TCP/IP
ICMPv6, NDP, DNS, mDNS, LPR/LPD, Port/Port9100, IPP,
FTP Server, Telnet, SNMP, HTTP, TFTP, SMTP Client POP3,
LDAP
Network type
IEEE 802.11 b/g (Wireless LAN) 3
Management utilities
BRAdmin Professional for Windows® 98/98SE/Me/2000/XP
BRAdmin Light for Mac OS® X 10.2.4 or greater
Web BRAdmin for Windows® 2000 Professional / Server /
Advanced Server, XP Professional (IIS) 4
Client computers with a web browser supporting Java™ 4
1
PC Fax Send for Mac®
2
Mac OS® 9.1 - 9.2 (Brother Laser Driver over TCP/IP)
Mac OS® X 10.2.4 or greater (mDNS)
Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS® X 10.2.4 or greater.
3
Wireless LAN is not available for Mac OS® 9.1 - 9.2.
4
Web BRAdmin is available as a download from http://solutions.brother.com
164
Specifications
Authentication and encryption for wireless users only
Authentication method
The Brother machine supports the following methods:
„ Open system
Wireless devices are allowed to access the network without any authentication.
„ Shared key
A secret pre-determined key is shared by all devices that will access the wireless network. The
Brother machine uses the WEP keys as the pre-determined key.
„ WPA-PSK
Enables a Wi-FI Protected Access Pre-Shared key (WPA-PSK), which enables the Brother
wireless machine to associate with access points using TKIP encryption (WPA-Personal).
„ LEAP
Cisco LEAP (Light Extensible Authentication Protocol) has been developed by Cisco Systems,
Inc. and enables the Brother wireless product to associate with access points using CKIP and
CMIC encryptions.
Encryption methods
Encryption is used to secure the data that is sent over the wireless network. The Brother machine
supports the following encryption methods:
„ WEP
By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure
key.
„ TKIP
TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing a message integrity
check and re-keying mechanism.
„ AES
AES (Advanced Encryption Standard) is Wi-Fi® authorized strong encryption standard.
„ CKIP
The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.
165
Network key
There are some rules for each security method:
„ Open system/Shared key with WEP
This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.
• 64 (40) bit ASCII:
Uses 5 text characters.
e.g.“WSLAN” (this is case sensitive).
• 64 (40) bit hexadecimal:
Uses 10 digits of hexadecimal data.
e.g.“71f2234aba”
• 128 (104) bit ASCII:
Uses 13 text characters.
e.g.“Wirelesscomms” (this is case sensitive)
• 128 (104) bit hexadecimal:
Uses 26 digits of hexadecimal data.
e.g.“71f2234ab56cd709e5412aa2ba”
„ WPA-PSK and TKIP/AES
Uses a Pre-Shared Key (PSK) that is more than 7 and less than 64 characters in length.
166
F
Glossary
ADF (automatic document feeder)
The document can be placed in the ADF
and scanned one page at a time
automatically.
Auto Reduction
Reduces the size of incoming faxes.
Automatic fax transmission
Sending a fax without picking up the
handset of the external phone or pressing
Hook.
Automatic Redial
A feature that enables your machine to
redial the last fax number after five
minutes if the fax did not go through
because the line was busy.
Backup Print
Your machine prints a copy of every fax
that is received and stored in memory.This
is a safety feature so you will not lose
messages during a power failure.
Batch Transmission
As a cost saving feature, all delayed faxes
to the same fax number will be sent as one
transmission.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Broadcasting
The ability to send the same fax message
to more than one location.
Caller ID
A service purchased from the telephone
company that lets you see the number (or
name) of the party calling you.
Cancel Job
Cancels a programmed job, like Delayed
Fax or Polling.
F
CNG tones
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Coding method
Method of coding the information
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
Modified Read (MMR) and JBIG, if the
receiving machine has the same
capability.
Communication error (or Comm. Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Contrast
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Delayed Fax
Sends your fax at a specified later time
that day.
Distinctive Ring
A subscriber service purchased from the
telephone company that gives you
another phone number on an existing
phone line. The Brother machine uses the
new number to simulate a dedicated fax
line.
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax or receiving or
printing an incoming fax.
167
Easy Receive
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
ECM (Error Correction Mode)
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
Extension phone
A telephone on the fax number that is
plugged into a separate telephone wall
jack.
External phone
A telephone that is plugged into the EXT
jack of your machine.
F/T Ring Time
The length of time that the Brother
machine rings (when the Receive Mode
setting is Fax/Tel) to notify you to pick up
a voice call that it answered.
Fax Forwarding
Sends a fax received into the memory to
another pre-programmed fax number.
Fax Journal
Lists information about the last 200
incoming and outgoing faxes. TX means
Transmit. RX means Receive.
Fax Receive Code
Press this code (l 5 1) when you answer
a fax call on an extension or external
phone.
Fax Storage
You can store faxes in memory.
Fax tones
The signals sent by sending and receiving
fax machines while communicating
information.
Fax/Tel
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
168
Fine resolution
Resolution is 203 × 196 dpi. It is used for
small print and graphs.
Gray scale
The shades of gray available for copying
and faxing photographs.
Group number
A combination of One-Touch and SpeedDial numbers that are stored on a OneTouch key or in a Speed-Dial location for
Broadcasting.
Help list
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User’s Guide
with you.
Journal Period
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during
On-Screen Programming and shows the
date and time when the machine is idle.
Manual fax
When you lift the handset of your external
telephone or press Hook so you can hear
the receiving fax machine answer before
you press Start to begin transmission.
Menu mode
Programming mode for changing your
machine’s settings.
OCR (optical character recognition)
The bundled ScanSoft® PaperPort® or
Presto!® PageManager® software
application converts an image of text to
text you can edit.
Glossary
One-Touch
Keys on the machine’s control panel
where you can store numbers for easy
dialing. You can store a second number
on each key if you press Shift and the
One-Touch Key together.
Out of Paper Reception
Receives faxes into the machine’s
memory when the machine is out of paper.
Overseas Mode
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas phone lines.
Paging
This feature enables your machine to call
your pager when a fax is received into its
memory. The machine will also page for
voice messages.
Pause
Allows you to place a 3.5 second delay in
the dialing sequence stored on OneTouch keys and Speed-Dial numbers.
Press Redial/Pause as many times as
needed for longer pauses.
Polling
The process of a fax machine calling
another fax machine to retrieve waiting fax
messages.
Pulse
A form of rotary dialing on a telephone
line.
Quick Dial List
A listing of names and numbers stored in
One-Touch and Speed-Dial memory, in
numerical order.
Real Time Transmission
When memory is full, you can send faxes
in real time.
Remaining jobs
You can check which jobs are waiting in
memory and cancel jobs individually.
Remote Access Code
Your own four-digit code (– – –l) that
allows you to call and access your
machine from a remote location.
Remote Retrieval Access
The ability to access your machine
remotely from a touch tone phone.
Resolution
The number of vertical and horizontal lines
per inch.
Ring Delay
The number of rings before the machine
answers in Fax Only, Fax/Tel mode.
Ring Volume
Volume setting for the machine’s ring.
Scanning
The process of sending an electronic
image of a paper document into your
computer.
Search
An electronic, alphabetical listing of stored
One-Touch, Speed-Dial and Group
numbers.
Speed-Dial
A pre-programmed number for easy
dialing. You must hold down Shift as you
press Search/Speed Dial, then enter the
three-digit Speed-Dial location and press
Start to begin the dialing process.
Station ID
The stored information that appears on
the top of faxed pages. It includes the
sender’s name and fax number.
TAD (telephone answering device)
You can connect an external device or
answering machine to the EXT. jack of
your machine.
Telephone Answer Code (Fax/Tel mode
only)
When the machine answers a voice call, it
pseudo/double-rings. You can pick up at
an extension phone by pressing this code
(# 5 1).
169
Temporary settings
You can select certain options for each fax
transmission and copy without changing
the default settings.
Tone
A form of dialing on the telephone line
used for Touch Tone telephones.
Transmission
The process of sending faxes over the
phone lines from your machine to the
receiving fax machine.
Transmission Verification Report
A report for each transmission, that shows
its date, time and number.
User Settings List
A printed report that shows the current
settings of the machine.
170
G
Index
A
Accessories and supplies .......................... ii
ADF (automatic document feeder) ...........30
using .....................................................11
Answering machine (TAD)
connecting ............................................49
Apple® Macintosh®
See Software User’s Guide
on the CD-ROM.
Automatic
fax receive ............................................41
Easy Receive .....................................43
fax redial ...............................................55
B
Broadcasting
setting up Groups for ............................60
Brother
accessories and supplies ........................ ii
Brother numbers ...................................... i
Customer Service .................................... i
FAQs (frequently asked questions) ......... i
fax back system ...................................... ii
product support ........................................ i
Warranties ................................... iii, iv, vi
C
Caller ID ...................................................48
print list .................................................48
view list .................................................48
Canceling
fax jobs in memory ................................38
jobs awaiting redial ...............................38
remote fax options ................................65
Cleaning
corona wire .........................................126
drum unit .............................................127
laser scanner window .........................124
scanner glass ......................................124
Connecting
external telephone ................................52
two-line external TAD or telephone ......51
Control panel overview .............................. 2
ControlCenter2
See Software User’s Guide
on the CD-ROM.
Copy
Contrast key ......................................... 81
duplex ............................................. 79, 80
Enlarge/Reduce key ............................. 76
enter Copy mode .................................. 74
keys ...................................................... 75
multiple ................................................. 74
N in 1 key (page layout) ....................... 77
poster ................................................... 77
Quality key ........................................... 75
single .................................................... 74
Sort (ADF only) .................................... 81
temporary settings ................................ 75
Tray Select key .................................... 82
using ADF ............................................ 74
Cordless phone ....................................... 53
Cover page
custom comments ................................ 33
for all faxes ........................................... 34
for next fax only .................................... 34
printed form .......................................... 34
D
Delayed Batch Transmission ................... 38
Dialing
a pause ................................................ 56
access codes and credit card
numbers ............................................... 61
automatic fax redial .............................. 55
Groups (Broadcasting) ......................... 32
manual ................................................. 54
One-Touch ........................................... 54
Speed-Dial ........................................... 54
Distinctive Ring ........................................ 46
setting ring pattern ............................... 47
turning off ............................................. 48
Drum unit
checking (remaining life) .................... 135
cleaning ...................................... 126, 127
replacing ............................................. 131
Dual Access ............................................ 36
Duplex key (2-sided) ...................30, 79, 80
171
E
Enlarge/Reduce key .................................76
Envelopes ......................................... 14, 16
Equalization ...........................................111
Error messages on LCD ........................112
Comm. Error .......................................112
No Paper Fed ......................................113
Not Registered ......................................54
Out of Memory ....................................114
Unable to Init. ......................................115
Unable to Print ....................................115
Unable to Scan ...................................115
Extension telephone, using ............... 52, 53
External telephone, connecting ................52
F
Fax codes
changing ........................................ 53, 66
Fax Receive Code ......................... 52, 53
Remote Access Code ...........................66
Telephone Answer Code ............... 52, 53
Fax Forwarding
Changing at the machine ......................62
changing remotely .......................... 67, 68
programming a number .........................62
Fax Storage .............................................63
printing from memory ............................45
turning off ..............................................65
Fax, stand-alone
receiving ................................................40
at end of conversation ................. 41, 45
backup print ................................ 62, 64
duplex print ........................................44
Easy Receive .....................................43
Fax Forwarding ..................................68
Fax Receive Stamp ............................45
from extension phone ................. 52, 53
Paging ................................................63
phone line interference ....................111
polling receive ....................................71
reducing to fit on paper ......................44
retrieving from a remote site ..............67
Ring Delay, setting .............................42
sequential polling ...............................71
172
sending ........................................... 18, 30
at end of conversation ....................... 39
Broadcasting ..................................... 32
canceling from memory ..................... 38
contrast ............................................. 35
delayed batch .................................... 38
delayed fax ........................................ 37
from ADF ........................................... 30
from memory (Dual Access) .............. 36
from scanner glass ............................ 31
legal size documents ......................... 31
manual .............................................. 39
overseas ............................................ 37
phone line interference .................... 111
polled transmit ................................... 72
Real Time Transmission .................... 36
resolution ........................................... 35
Fax/Tel mode
answering at extension phones ...... 52, 53
Easy Receive ....................................... 43
F/T Ring Time ....................................... 42
Fax Receive Code .......................... 52, 53
receiving faxes ..................................... 52
Ring Delay ............................................ 42
Telephone Answer Code ................ 52, 53
Folio ................................................... 14, 19
Function Lock .......................................... 25
G
Gray scale ..................................... 157, 159
Groups for Broadcasting ......................... 60
H
HELP
Help List ............................................... 70
LCD messages ................................... 136
using menu keys ............................. 136
Menu Table ........................................ 136
Hook key .......................................8, 52, 53
J
Jacks
convert to RJ11 jack
triplex adapter ................................... 50
EXT
external phone .................................. 52
TAD (answering machine) ................. 49
Index
Jams
document ............................................117
paper ...................................................117
Job Cancel key .......................................... 8
L
Labels ............................................... 14, 16
LCD (liquid crystal display) ....................136
contrast .................................................23
Help List ................................................70
LDAP
See Network User’s Guide
on the CD-ROM.
M
Machine information
checking remaining life of parts ..........135
page counters .....................................134
status LED ..............................................9
Macintosh®
See Software User’s Guide
on the CD-ROM.
Maintenance, routine .............................122
checking the remaining life of parts ....135
replacing
drum unit ..........................................131
toner cartridge ..................................128
Manual
dialing ...................................................54
receive ..................................................40
transmission ..........................................39
Memory
adding DIMM (option) ...........................98
installing .............................................99
storage ................................................136
Menu Table ............................................136
using menu keys .................................136
Mode, entering
Copy .....................................................74
Fax ........................................................30
Scan ........................................................ 7
Multi-line connections (PBX) ....................51
N
N in key (page layout) ............................. 77
Network
Faxing
See Software User’s Guide
on the CD-ROM.
Printing
See Network User’s Guide
on the CD-ROM.
Scanning
See Software User’s Guide
on the CD-ROM.
O
One-Touch
changing ............................................... 59
setting up .............................................. 56
using ..................................................... 54
Out of Memory message ................... 39, 82
P
Packing and shipping the machine ........ 133
Page layout (N in 1 key) .......................... 77
Paging ..................................................... 63
programming your pager number ......... 62
Paper ............................................... 12, 156
how to load ........................................... 15
size of document .................................. 11
type ...................................................... 18
PaperPort®
See Software User’s Guide and
Network User’s Guide
on the CD-ROM.
PC-FAX
See Software User’s Guide
on the CD-ROM.
Phone line
connections .......................................... 49
difficulties ........................................... 101
multi-line (PBX) .................................... 51
roll over lines ........................................ 50
two-line phone system ......................... 50
Polling
polled transmit ...................................... 72
polling receive ...................................... 71
sequential polling ................................. 71
173
Poster .......................................................77
Power failure ..........................................136
Print
difficulties ............................................100
drivers .................................................160
fax from memory ...................................45
paper jams ..........................................118
quality ..................................................106
reports ...................................................70
resolution ............................................160
specifications ......................................160
Printing
See Software User’s Guide
on the CD-ROM.
Programming your machine ...................136
Q
Quality key (copying) ...............................75
Quick-Dial ................................................56
access codes and credit card
numbers ................................................61
Broadcasting .........................................32
Group dial
changing ............................................59
setting up Groups for
Broadcasting ......................................60
One-Touch dial
changing ............................................59
Custom Scan Profile ..........................56
setting up ...........................................56
using ..................................................54
Search ...................................................55
Speed-Dial
changing ............................................59
Custom Scan Profile ..........................58
setting up ...........................................58
using ..................................................54
R
Redial/Pause key ........................ 55, 56, 61
Reducing
copies ....................................................76
incoming faxes ......................................44
Remote Retrieval .....................................66
access code ..........................................66
commands ............................................68
getting your faxes ..................................67
174
Remote Setup
See Software User’s Guide
on the CD-ROM.
Reports .............................................. 69, 71
Caller ID List ......................................... 48
Fax Journal ........................................... 70
Journal Period ................................... 69
Help List ............................................... 70
how to print ........................................... 70
Network Configuration .......................... 70
Quick-Dial List ...................................... 70
Transmission Verification ..................... 69
User Settings ........................................ 70
Resolution
copy .................................................... 158
fax (Standard, Fine, SuperFine,
Photo) ................................................. 157
print .................................................... 160
scan .................................................... 159
setting for next fax ................................ 35
Resolution key ................................... 35, 55
Restricted users ...................................... 27
Ring Delay, setting .................................. 42
S
Safety Instructions ................................... 95
Scanner glass, using ............................... 12
Scanning
See Software User’s Guide
on the CD-ROM.
Search/Speed Dial key ................54, 55, 60
Secure key ................................................ 8
Security
Secure Function Lock ........................... 25
administrator password ..................... 26
Public user ........................................ 26
restricted users .................................. 27
Setting Lock .......................................... 24
Serial Number
how to find ...............See inside front cover
Shipping the machine ............................ 133
Sleep Time .............................................. 23
Sort key ................................................... 81
Speed-Dial
changing ............................................... 59
setting up .............................................. 58
using ..................................................... 54
Index
T
TAD (telephone answering device)
connecting; ...........................................49
external .......................................... 40, 51
OGM .....................................................50
with two-line jack ...................................51
Temporary copy settings ..........................75
Text, entering .........................................153
Toner cartridge, replacing ......................128
Transparencies ................................. 14, 15
Tray Select key ........................................82
Tray use, setting
copy ......................................................19
fax .........................................................20
print .......................................................20
Troubleshooting .....................................100
document jam .....................................117
error messages on LCD ......................112
if you are having difficulty
copy quality ......................................102
incoming calls ..................................101
paper handling .................................104
phone line ........................................111
print quality ......................................104
printing ............................ 100, 101, 102
scanning ..........................................103
software ...........................................103
paper jam ............................................118
Two-line phone system ............................50
Wireless Network (MFC-8870DW only)
See Software User’s Guide and
Network User’s Guide
on the CD-ROM.
World Wide Web .........................................i
V
Volume, setting
beeper ...................................................21
ring ........................................................21
speaker .................................................21
W
Warranties ................................................. iii
Canada .................................................. vi
Notice-Disclaimer ................................... iii
USA ....................................................... iv
Windows®
See Software User’s Guide
on the CD-ROM.
175
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA and Canada only. We cannot recommend using
them overseas because it may violate the Telecommunications Regulations of that country and
the power requirements of your multi-function center may not be compatible with the power
available in foreign countries. Using USA or Canada models overseas is at your own risk and
may void your warranty.
USA/CAN