BT 2000 Cordless Telephone User Manual

Diverse 2000
Additional Handset
user guide
This handset is also compatible with the
Diverse 2-Line and Diverse ISDN.
Please refer to main user manual for
instruction.
The Diverse 2000 Additional Handset is
not compatible with the Diverse 1000.
To be used with Diverse 2000 base
station or Diverse 2000 Handset
Charger.
Check that your Diverse 2000
Additional Handset is complete.
When you unpack you should have:
• Diverse 2000 Additional Handset
• Handset carrying clip
• Two nickel cadmium (NiCad)
rechargeable batteries
• Battery compartment cover
For your records
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the
telephone base station)
Purchase price:
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
My Additional Handset PIN is:
See page 26 for more information about
your handset PIN.
Please open this page for a further
‘At a glance’ guide to your Diverse 2000
Additional Handset.
At a glance
Belt clip
Display
Displays the status of
your handset
Memory speed dial
Enables quick dialling
of 10 numbers stored
in the memory
Store
Lets you store numbers
on the memory and
access other phone
functions
STO
LNR
MEM
Last number redial
Lets you redial the last
five external numbers
you called
End call
INT
Used to end a call
Phone
Intercom
Enables internal
communication and call
transfer between
handsets
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
0
#
1
4
7
✱
Recall
For use with
switchboards and
BT Select Services
2
3
5
6
8
Keypad
9
PWR
RCL
Rechargeable battery
compartment cover
1
For making and
answering calls
2
Power
Lets you switch the
handset on/off and put
it into protect mode
In this guide
At a glance
1
Introduction
4
Setting up
8
Registering a new
Diverse 2000 Additional
Handset with the base station
13
Using the Diverse 2000
Additional Handset
16
Optional settings
25
Operating with
additional base stations
29
Maintenance
35
Help
36
Technical information
42
Index
43
Hints and tips boxes
In this user guide, we have included
helpful tips and important notes.
They are shown in a grey box.
3
Introduction
Please read these instructions carefully
before use and keep this user guide for
future reference. For comprehensive
instructions, see your main Diverse user
guide.
As this product is rechargeable, it is
normal that a certain amount of heat
will be produced in its day-to-day
operation. Whilst this is entirely safe we
would advise against placing the
product on antique, veneered or wooden
surfaces, as damage may occur.
Building up a phone system
You can add further handsets to build
up a comprehensive and easy-to-use
cordless telephone system. You can use
up to six separate handsets (8 with the
Diverse 2-Line and Diverse ISDN) with
each Diverse base station and up to four
base stations with each handset. Please
refer to your base station user guide for
more comprehensive information of the
configurations that are possible.
4
WARNING
1 Use only approved nickel-cadmium
(NiCad) rechargeable batteries.
Never use any other batteries, or
conventional alkaline batteries.
Using such batteries could destroy
the battery casing, which is
dangerous.
Recommended batteries should have a
power rating of 600m Ah 1.2V.
Suitable batteries are listed on page 9
(batteries are available from the Diverse
helpline on 0345 908070 and your
local BT shop).
2 Do not combine different battery types
in the same handset.
3 Do not try to use any power supply
except the one provided, otherwise you
may permanently damage your Diverse.
It will also result in non-compliance with
EN41003: 1993, and will invalidate the
approval given to this apparatus.
4 Do not use non-BT Diverse charging
units; this could damage the batteries.
5 Research has shown that in certain
cases, medical equipment can be
affected by cordless telephones. A
distance of at least one metre should
therefore be observed between the
telephone and medical equipment. All
regulations on the usage of cordless
phones issued by medical institutions
should also be followed.
6 The Diverse handset can also interfere
with other electrical equipment e.g.
answering machines, TV and radio sets,
clock radio/ alarms and computers if
5
WARNING cont.
placed too close. It is recommended you
place your Diverse handset at least one
metre away from such appliances to
avoid any risk of interference.
7 If you wear a hearing aid, please note
that the Diverse works by sending radio
signals between the base station and
handset. These signals can interfere
with hearing aids, causing a humming
noise.
8 There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend that
you unplug your Diverse from the
mains power and telephone line socket
during storms.
9 Do not use your phone in bathrooms,
near fire or water, or in areas where
there is a danger of explosion.
10 Clean the handset and base station with
a damp cloth (not wet) or anti static
wipe. Never use a dry cloth or spray
cleaning fluid directly onto the phone.
11 Do not dispose of your batteries in
normal household rubbish and do not
place in water or a fire.
General cleaning
Simply clean the handset and base station
with a damp (not wet) cloth or antistatic
wipe. Never use a dry cloth as this may
cause a static shock. Never spray cleaning
fluid directly onto the telephone.
6
The handset has a range of up to 300
metres outside and up to 50 metres in
buildings, depending on the type of
construction.
Approved rechargeable batteries
Use only the rechargeable battery types
listed below and do not mix two types in
the same handset:
Nickel-cadmium
Saft RC6
Panasonic P-60 AA/1P
Philips R6 NC-P
UCAR RC6
DAIMON ACCU 1000
Varta Accu Plus Ni-Cd 1.2V No. 5006
Sanyo N-3U
Energizer Eveready RC 6
GP 60AA KC
Batteries can be obtained from the
Diverse Helpline on 0345 908070 or
your local BT shop.
7
Setting Up
1 Install the rechargeable
batteries in the handset
The handset uses the two AA size nickel
cadmium (NiCad) batteries, which are
supplied. To install them, insert the
batteries as indicated on the label inside
the battery compartment and slide the
battery compartment cover shut. The
battery compartment cover may be
found in the packaging with the
batteries.
2
1
Important
When replacing batteries always use
good quality nickel cadmium (NiCad)
rechargeable AA types with at least
600mAh capacity in order to achieve
the specified operating time. Never
use other batteries or conventional
alkaline batteries. They could result
in a short circuit or destroy the
battery casing. Recommended
rechargeable batteries are available
from the Diverse Helpline 0345
908070 and the BT Shop.
8
2 Fit the handset belt clip
Fit the belt clip onto the back of the
handset.
Slot
Tab
3 Charge the handset batteries
for at least 16 hours
Battery display when inserting or
replacing a battery
When you replace the handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until the
batteries register full again. From then
on the display will be correct.
Place the handset on the base station or
charging unit (available separately). The
handset can be charged face up or
down. Make sure that the contacts on
the bottom end of the handset are
touching both charging contacts.
When the handset batteries are
charging, the green CHARGING light
comes on. it goes off when the battery
is fully charged. It will come on again
occasionally to indicate that the battery
is being topped up.
When the handset has been charging
for 16 hours, the Diverse 2000
Additional is ready for use.
9
Battery performance
After charging your Diverse 2000
Additional Handset for the first time,
subsequent charging time for the
handset batteries is approximately 4-5
hours. Batteries and case may become
warm during charging. This is normal
and not dangerous.
Under ideal conditions, the handset
batteries should give about 7 hours
talktime or 60 hours standby on a
single charge. However, new NiCad
batteries do not reach their full capacity
until they have been in normal use for
several days.
Please note that the lifespan of NiCad
rechargeable batteries depends on how
heavily they are used. However, over
time, their capacity to recharge will
begin to diminish and they will
eventually need replacing.
10
Battery low warning
An LCD on the handset display shows
the current charging level. When the
batteries are almost f lat a beep sounds
and the display shows the empty battery
symbol. Displays showing that charging
is in progress are listed below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Getting the most out of your
batteries
Avoid replacing the handset on the
base station between calls. It is best to
keep the handset off the base for a few
hours at a time.
11
If the
symbol flashes
continuously, it means the handset is
either out of range or is not registered
with the base station. To register,
follow the steps on page 13. All
additional handsets you purchase will
need to be individually registered with
the base station before they will work.
The symbol may also f lash after a
power failure. Provided the handset
has been registered with the base,
the symbol will stop f lashing after a
while indicating the handset has
automatically re-registered to the base
station. If it continues to f lash, reregister the handset to the base station
– see page 13.
Please note: If you go out of range of a
base station for a long time while your
handset is switched ON, it may take
more than 20 minutes to ‘find’ the base
station again when you come back
within range. However, by simply
switching the handset OFF for a
moment, then ON again, it will find
the base station within a few seconds.
12
Registering a new
Diverse 2000
Additional Handset
with the base station
It is essential that you register your
handset with your Diverse base station
for it to work. The following are basic
instructions on how to do this, but these
may differ if you have a Diverse 2-Line
or Diverse ISDN.
If your base station is anything other
than Diverse 2000 series (Diverse
2010/2015), please refer to your base
station user guide for registering
instructions.
This and each further additional handset
you purchase must be registered at the
base station in order to work.
Up to six handsets (up to 8 on Diverse
2-Line and Diverse ISDN) can be
registered and operated from the base
station, allowing you to make and transfer
internal calls between handsets as well
as make and receive external calls.
The instructions in this section are for
registering an Additional Handset with
one base station. If you have a system
with more than one base, please follow
the procedure in the section ‘Operating
with additional base stations’.
If you have a Diverse 2010 or Diverse
2015 it comes supplied with one
standard handset which is automatically
registered as handset number one.
13
To register your new handset
The handset must be switched OFF.
At the base station:
• Press and hold down the GREY paging
button until you hear beep (after about
10 seconds).
You now have up to 1 minute to register
the handset, during this period the beeps
will continue.
At the handset:
1
#
• Press and hold down the 1 button
together with the PWR button, until
the display shows 1–. This tells the
base station that its base number is 1.
• Enter the 4 digit system code.
(Standard setting 0000.)
• Press the # button. The beeps stop
after about 10 seconds, and the
display shows all the available handset
numbers.
• Select and enter one of the available
numbers. This is now the handset’s
internal number and the handset is
now registered with the base station.
If you experience any problems
registering your handset using these
instructions, please refer to your base
station user guide. If you still
experience difficulties, please phone
the Diverse Helpline on 0345 908070
for assistance.
14
If you need to find your handset’s own
internal number, simply press INT and
the number will be shown on the handset
display, then press END CALL to return
to standby.
To remove a handset registered at the
base station
STO
#
PQRS
7
ABC
2
Press the STO button.
Press the # button.
Press 7 then 2.
Enter the system code
(standard setting 0000). Display shows
all handsets registered at the base.
• Enter the number of the handset to
be removed. (If you enter the wrong
number, press it again to reinstate it.)
• Press the STO button to confirm.
•
•
•
•
If you experience any difficulties,
please call the Diverse Helpline on
0345 908070.
15
Using the Diverse
2000 Additional
Handset
On/Off and Protected modes
The handset can be operated in one of
three different modes.
OFF
Phone calls can not be made and the
handset does not respond to incoming
calls.
PWR
• To switch ON, press and hold down
the PWR button until the display is
activated.
ON
You can make and receive calls.
PWR
• To switch OFF, press and hold down
the PWR button until the display goes
blank.
16
PROTECTED
This setting stops you accidentally
operating the handset’s keypad when
carrying it around. You can still receive
incoming calls but you can not make
calls.
PWR
• To switch to PROTECTED when the
handset is ON, press and release the
PWR button quickly, your display will
——
—
show —
—
— , and your keypad is now
protected. To remove protection,
press and release PWR button again.
The
symbol will f lash if the handset
is out of range or is not registered with
a base station. If you wish you can set
the handset to beep as well as f lash.
To set the handset to give you an out
of range warning, please refer to your
Diverse base station user guide.
The
symbol may also f lash after
a power failure. Provided the handset
has been registered with the base,
the
symbol will stop f lashing after
a while, indicating the handset has
automatically re-registered to the base
station. If it continues to f lash, reregister the handset to the base station.
Getting the most out of your
batteries
Avoid replacing the handset on the
base station between calls. It is best to
keep the handset off the base for a few
hours at a time.
17
Making and receiving calls
To make an external call
With the handset switched ON:
• Press the PHONE button. You hear the
dial tone.
• Dial the number you want. The phone
calls the number and the display shows
the number you have dialled.
Alternatively, you can dial the phone
number you want first, check that it’s
correct, and then press the PHONE
button to dial.
If another handset is already being used
to make an external call, your handset
will display ‘——’ f lashing and you will
hear the internal ‘busy’ signal.
If you are set to pulse dialling, you can
switch to tone dialling during a call by
pressing the ✱ button. The Diverse will
return to pulse dialling on completion
of the call.
To end a call
• Press the END CALL button.
Or
• Place the handset back on the base
station or charger.
18
To receive an external call
When the phone rings the display
flashes: EXT.
• Press the PHONE button on the
handset and speak.
Or
• If the handset is on the base station or
charger, simply lift it up and speak.
You do not need to press any buttons.
• At the end of the call, press the END
CALL button, or replace the handset
on the base station.
To redial the last number
LNR
• Press the PHONE button.
• Press the LNR button. The last
number you called will be redialled
automatically.
To redial any of the last five numbers
LNR
• Press the LNR button to display the
last five phone numbers in turn.
(Each number can be up to 22 digits
long.)
• When the number you want is
displayed, press the PHONE button.
19
Intercom calls
If you have multiple handsets registered
with a Diverse base station two (or
more depending on your base station)
handsets can talk to each other on an
internal call, while a third handset can
be on an external call. (If you have a
Diverse 2-Line or ISDN, you may have
more than one external call in progress.)
To make an internal intercom call to
another handset
INT
• Press the INT button. Display shows
your handset number.
• Enter the number of the handset you
want to call. The handset will ring.
To receive an internal call
When the phone rings on an intercom
call the display flashes: INT, plus the
number of the handset calling you.
• Either press the PHONE button, or
lift the handset from the base station
or charger to answer the call.
20
To make an internal call to all
handsets
You can call all handsets registered to
the base station.
INT
✱
• Press the INT button. Display shows
your handset number.
• Press the ✱ button. Display shows all
handsets registered. All handsets will
ring. The first handset to answer will
take the call.
To put an outside call on hold and
speak to another internal handset
INT
1-6
• Press the INT button. You hear the
internal dial tone and your outside
caller is put on hold (they will hear
‘music on-hold’).
• Press the handset number you want
(1-6). When the handset answers, you
can talk without your outside caller
hearing.
• Press the RCL button to end the
internal call and speak to your outside
caller again.
21
Transferring and holding calls
You can transfer an external call to
another handset, or put the call on hold
while you talk to another handset.
To transfer an external call between
handsets
While you are on an external call:
INT
1-6
RCL
• Press the INT button. Display shows
EXT INT. Your caller will hear ‘music
on-hold’.
• Enter the number of the handset to
which you want to transfer the call
(1-6). When the other person answers,
you can talk to them without the
outside caller hearing.
• To reconnect to you outside caller:
Press the RCL button.
Or
• To transfer the call: Press the PHONE
button, or replace the handset on the
base station.
Quick call transfer
After dialling the other handset, you
can immediately press the PHONE
button, or place the handset back on
the base, and the call will be transferred
straight through. If the other handset
is already engaged or does not answer
the call within 30 seconds, the call will
be returned to your handset.
22
Please note: If you go out of range of
a base station for a long time, while the
handset is switched on, it may take
more than 20 minutes to ‘find’ the base
station again when you come back
within range. However, by simply
switching the handset OFF for a
moment, then ON again, it will find
the base station within a few seconds.
Using the memory to store and
dial numbers
Your Diverse 2000 Additional Handset
can store 10 phone numbers, each up to
22 digits long, which can then be speed
dialled. Stored numbers can include
settings made with the RCL, ✱ and #
buttons (ie, to store special service or
Select Services numbers that use
symbols for access).
To store a number
The handset must be switched ON.
STO
MEM
0-9
• Press the STO button.
• Press the MEM button.
• Press a digit from 0-9. This selects
the memory location under which the
number is stored. Display shows the
memory location you have chosen.
• Enter the number you want stored.
Display shows the number.
• Press the STO button to confirm the
number.
Storing a new number in memory
automatically overwrites any previous
number stored in that location.
23
If the memory location is empty, the
—. If there is another
display shows —
—
number stored already, that number
will be displayed. If you do not want
to change it, press the STO button to
confirm the number.
To speed dial a number stored on the
memory
The handset must be switched ON.
MEM
• Press and release the MEM button
two or three times.
• Press MEM and then the memory
location number on the keypad.
Then
• Press the PHONE button to dial the
number you want.
To clear all the numbers stored on a
handset’s memory
STO
TUV
8
ABC
2
• Press the STO button.
• Press 8 and then 2 on the keypad.
Display shows 8 ---- 2 .
• Enter the handset’s PIN number
(standard setting 0000). Each digit
entered erases one dash on the display.
• Press the STO button. All stored
numbers are cleared.
If you are experiencing any difficulties,
please call the Diverse Helpline on
0345 908070.
24
Optional settings
You can adjust the ringer and handset
volumes on your Diverse 2000
Additional Handset. You are also able to
prevent unauthorised use of your
handset and accidental changes to its
settings.
Call Barring
To bar and cancel an individual
handset from making external calls
You can lock your handset and bar all
outgoing calls. Call barring prevents
unauthorised use of your handset.
Incoming calls are not affected.
STO
TUV
8
1
Press the STO button.
Press the 8 on the keypad.
Press 1 to block outgoing calls.
Enter your PIN number
(standard setting 0000)
• Press the STO button to confirm.
•
•
•
•
To remove call barring
STO
TUV
8
0
Press the STO button.
Press the 8 on the keypad.
Press 0 to remove call barring.
Enter your PIN number
(standard setting 0000)
• Press the STO button to confirm.
•
•
•
•
25
To contact emergency services
when outgoing calls have been
blocked
In case of emergencies you can still dial
the European Emergency Number,
even when call barring has been
activated.
• Press the PHONE button.
• DIAL 999 or 112, 9112, R999,
R112 and you will be connected to
the emergency services.
To change the handset PIN
Changing your PIN (personal
identification number) prevents
unauthorised persons from making
alterations to settings on your handset.
Your PIN must 4 digits long. If you
change your PIN, keep a record of it in
the box provided on the inside front
cover of this user guide.
The handset must be switched ON.
STO
TUV
8
WXYZ
9
• Press the STO button.
• Press 8, then 9.
• Enter the current PIN number
(standard setting 0000).
• Enter your new PIN.
• Enter your new PIN again.
• Press the STO button to confirm.
If you forget your PIN number please
ring the Diverse Helpline on
0345 908070.
26
Volume controls
To change the handset volume
The handset volume can be set at three
different levels. The standard setting is 1.
STO
0
1-3
• Press the STO button.
• Press 0.
• Press 1, 2 or 3 on the keypad, to select
the volume.
• Press the STO button to confirm.
To change the ringer volume
The ringer volume can be set at six
different levels. The standard setting is 6.
STO
JKL
5
1-6
• Press the STO button.
• Press 5. The current setting is
displayed.
• Press a number from 1-6, to set ringer
volume.
• Press the STO button to confirm.
To change the ringer tone
The ringer tone can be set at six different
levels. The standard setting is 1.
STO
MNO
6
1-6
• Press the STO button.
• Press 6. The current setting is
displayed.
• Press a number from 1-6, to set ringer
tone.
• Press STO to confirm.
27
Advanced features
There are further options which you
may wish set on your handset, including
additional advisory warning beeps.
Please refer to your Diverse base station
user guide for instructions on how to set
these features.
28
Operating with
additional base
stations
It is possible to use your Diverse 2000
Additional Handset as part of a much
larger phone system with the addition
of up to 3 extra base stations.
When planning to use a handset at more
than one base station, it is recommended
that you:
• Assign a number to each base station,
from 1 to 4.
• Number each handset (1 to 6)
registered at each base station.
• Register the handsets at base station 2
(and 3 and 4 if used) with the same
numbers as used for base station 1.
• Activate the display of the base station.
numbers on each handset, as shown on
the next page.
If you move out of range of the displayed
base station, and within range of
another base station, your radio link
will be automatically set up provided
your handset has been registered with
the new base station. If, however, you
move out of range of the displayed base
station, and within range of another
base station during a call you will lose
your call connection.
29
The handset display shows you if the
handset is located within range of a
registered base station. If the
symbol
f lashes continuously, it means the
handset is not within range of a
registered base station. If the
symbol
is not f lashing, you are in range.
These features may differ on the
Diverse 2-Line and Diverse ISDN
systems. Please refer to the relevant
user guide for instructions.
How to set up multiple base
stations and handsets
To register additional Diverse 2000
handsets at more than one base station
You can use up to six handsets on each
Diverse base station and up to four base
stations with your Diverse handset.
The handset supplied with your first base
station is already registered as handset
1 and your first base station is base
station 1.
The handset you wish to register onto
another base station must be turned OFF,
before proceeding to register the handset.
30
At the base station:
• Press and hold down the GREY
paging button until you hear the
beeps (after about 10 seconds).
You now have up to 1 minute to register
the handset, during which the beeps
#
will continue.
At the handset:
2-4
PWR
#
2-6
• Press and hold down the 2 button
(or 3 or 4), to allocate a number to the
new base station.
• At the same time, hold down the PWR
button until the display shows :
• Enter the system code
(standard setting 0000.)
• Press the # button. The beeps stop
after a few seconds, and the display
shows all available handset numbers.
• Enter the single digit handset number
– from 2 to 6 – for the Additional
Handset. It is now registered.
If six handsets are already registered
with the base, three dashes will
appear in the display after you enter
the system code.
31
To set/clear the base station number
display from a handset
The standard setting is for the handset
not to show the number of the base
station to which it is registered. If your
handset is connected to more than one
base we recommend that you activate
this display.
STO
DEF
3
MNO
6
1
0
STO
• Press the STO button.
• Press the 3 button, then 6. The current
setting is displayed.
• Press the 1 button to display the base
station number.
Or
• Press the 0 button if you do not want
to display the base number.
• Press STO to confirm.
32
To set your handset for automatic
base selection
If you are moving around, and likely to
lose contact with your base station, your
handset can be set to automatically
switch to the best available base station.
This means that if you are in an area
where the signals of two base stations
overlap, your handset will select the
strongest signal.
The handset must be switched ON.
STO
INT
0
• Press the STO button.
• Press the INT button. Display shows
the numbers of the base stations at
which the handset is registered.
• Press the 0 button to set automatic
selection.
• Press the STO button to confirm.
The handset will now select the base
offering the strongest signal. Display
can show the base station selected
(see previous section ‘To set/clear the
base station number display’).
If you are in an area where base station
signals overlap it is best to specify the
base station you operate through. In this
case you change automatic base
selection to manual selection (with an
automatic search default), see page 34.
33
To set your handset for manual base
selection (with an automatic search
default)
This setting tells your handset to search
for a specific base signal for 30 seconds.
If the signal cannot be found, the
handset reverts to automatic selection of
the base with the best signal. This setting
is recommended where there is an overlap
between two or three base stations.
The handset must be switched ON.
STO
INT
1-4
• Press the STO button.
• Press the INT button. Display shows
the numbers of the base stations at
which the handset is registered.
• Press the number of the base (from
1 to 4) through which you wish to
make calls.
• Press the same number again. This
tells the handset to revert to automatic
search if the chosen base is unavailable.
• Press STO to confirm.
If you do not wish to allow the handset
to revert to automatic signal selection
press the base station number just once.
This will mean that the handset can
only operate through the base you select.
If you move out of range from one base
station and into the range of another
during a call, you will lose your
connection.
If your handset is taken out of range,
switch it off, move back into base station
range, and then switch on again. This
will speed up re-registration to the base
signal.
34
Maintenance
General cleaning
Simply clean the handset and base station
with a damp cloth (not wet) or antistatic
wipe. Never use a dry cloth as this may
cause a static shock. Never spray cleaning
fluids directly onto the telephone.
Service
Within the warranty period
If you experience a problem with your
Diverse 2000 Additional Handset you
should contact the Diverse Helpline on
0345 908070. Calls are charged at
local call rates. If the problem is not
remedied, you will be advised to contact
your original point of purchase.
Some suppliers offer extended warranty
schemes for cover outside the initial 12
month period. Please ask them for details.
Outside the warranty period
If your Diverse 2000 Additional Handset
needs repair after the warranty period
has ended, the repair must meet the
approval requirements for connection to
the telephone network.
We recommend that you call the Diverse
Helpline on 0345 908070, for a list of
our recommended repair agents.
If you have to return your
Diverse 2000 Additional
Handset
Pack it securely, preferably in the
original packaging (this must include
the handset batteries). We can not take
responsibility for goods damaged in
transit.
35
Help
Your Diverse 2000 Additional Handset
has been designed for ease of use. If
you do experience any difficulties,
please refer to the following section
before contacting the Diverse Helpline
on 0345 908070.
Emergency Calls
The emergency services can be contacted
in the UK by dialling 999, or 112
which is valid in any country that is a
member of the European Community.
If your Diverse base station is connected
to a switchboard, you may have to dial
an access number before 999, to contact
the emergency services. Some
switchboards can not dial out during a
power failure.
Battery performance
After charging your Diverse 2000
Additional Handset for the first time,
subsequent charging time for the
handset batteries is approximately 4-5
hours. Batteries and case may become
warm during charging. This is normal
and not dangerous.
Under ideal conditions, the handset
batteries should give about 7 hours
talktime or 60 hours standby on a single
charge. However, new NiCad batteries
do not reach their full capacity until they
have been in normal use for several days.
36
Please note that the lifespan of NiCad
rechargeable batteries depends on how
heavily they are used. However, over
time, their capacity to recharge will
begin to diminish and they will
eventually need replacing.
Full charged batteries do not
indicate full power when put into a
handset
When you replace handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until the
batteries register full again. From then
on the display will be correct.
Replacing handset batteries
After a time, you may find that the
handset batteries are running out of
charge more quickly. This is a standard
sign of wear and the batteries will need
replacing with approved batteries.
Use only AA size nickel-cadmium
(Ni-Cad) rechargeable batteries in the
handset. Any other types may cause
irreparable damage. A list of suitable
batteries is shown on page 7.
Do not immerse batteries in water or
throw them into fire, or dispose of them
with ordinary domestic refuse.
To charge batteries, only use the plug-in
power supply station provided.
Recommended batteries should have a
power rating of 600m Ah 1.2V. Batteries
37
are available from the Diverse Helpline on
0345 908070 or your local BT shop.
BT accepts no responsibility for damage
caused to your Diverse 2000 Additional
Handset by the use of unsuitable batteries.
No display appears
Is the handset switched on?
The battery may be flat or dead.
Recharge or replace the battery.
No dial tone
Is the telephone line cord plugged into
the phone socket and the base station?
If other handsets are registered on the
base, the outside line may already be in
use. Wait until the call is finished and
try again.
Is your handset registered with the base?
See section on Registering your handset.
Is your handset out of range? Move back
within range of the base station.
Can’t make an external call, even
though a dialling tone can be heard
You may be set to the wrong signalling
method. To change between TONE and
PULSE dialling refer to your base station
user guide.
The
symbol is flashing on the
display or you can not link up with the
base station
Is the handset registered with the base
station? To register the handset, see
page 13.
Is the power cable connected at the base
and power switched on at the wall socket?
38
Is the handset out of range?
To check this press the PHONE button
whilst
symbol is flashing, you will
hear four short beeps from the handset.
Please note: If you go out of range of
a base station for a long time while your
handset is switched ON, it may take
more than 20 minutes to ‘find’ the base
station again when you come back within
range. However, by simply switching the
handset OFF for a moment, and then
ON again, it will find the base station
within a few seconds.
The base station or handset does
not ring
The ringer volume may be set too low,
or switched off at the base station. To
adjust the ringer volume at the handset,
see page 27.
The telephone line cord may not be
plugged in. Please check.
You can’t get a connection or you get
the wrong connection after speed
dialling when connected to a
switchboard.
Have you entered an access code? See
relevant base station user guide.
Handset beeps
Are the handset batteries low? You will
hear a beep every 30 seconds. If
is
flashing, you will hear four short beeps
when you press the PHONE button.
Check you are still within range of the
base station.
39
Buzzing noise on my radio,
TV, answering machine or PC
Diverse is too close, causing interference.
Move it further away.
The radio signals from the handset to
base station can cause unpleasant
interference for people with hearing
aids.
If you are still experiencing difficulty,
please call the Diverse Helpline on
0345 908070.
40
Approval
Connection to the BT telephone
network
Your Diverse 2000 Additional Handset is
fully approved for connection to the BT
network provided it is used according
the the instructions in this guide. The
telephone lines must provide Loop
Disconnect (Pulse) or Multi-frequency
(Touch Tone) dialline capabilities.
It may be connected to Direct Exchange
Lines and switchboards (PBXs) with new
plan (plug and socket) arrangements. It
may not be connected to shared service
(party line) installations.
Connecting to switchboards
The Diverse 2000 Additional Handset is
only approved for use with a base which
is compatible with switchboards,
including those which do not provide
secondary proceed indication. If you do
have a compatible switchboard, it cannot
be guaranteed that the telephone will
operate correctly under all possible
conditions of connection. If you have
any difficulties, contact BT on 154.
Generally, Diverse systems can be
connected to any switchboard where a
simple modern telephone can be used to
make and receive calls. The Diverse
system is suitable for connection to
switchboards which return secondary
proceed indication.
41
Technical
information
Environment
Your Diverse 2000 Additional Handset
should be kept free of dust, moisture,
high temperature, vibration and should
not be exposed to direct sunlight. Do not
stand it on carpets or other surfaces
which generate fibres or place it in
locations which prevent the free flow of
air over its surfaces.
Warning
The apparatus is only designed to be
operated in a normal office or domestic
environment where the relative humidity
does not exceed 75%. It should not be
used in bathrooms or near water.
If the power fails
This equipment is not designed for
making emergency calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
How many phones can you have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items that may be connected to any
one telephone line. Your Diverse base
station has a REN of 1 (the handsets
alone do not have a REN value). Any
other instrument provided by BT may
be assumed to have a REN of 1 unless
stated otherwise. A total REN of 4 is
allowed. (For example: if the Diverse
base station is used in conjunction with
three extension telephones, each with
a REN of 1, the total REN is 4.)
42
Index
Access code
39
At a glance
1
Base station
29
automatic base selection
33
to set/clear base station number
32
manual base selection
34
multiple base station
30
Batteries
7
approved types
batteries low
11
charging
9
installing
8
Belt clip
9
Call barring
25
Emergency calls
36
Help
36
Intercom calls
20
Maintenance
35
Making and receiving calls
18
Memory
24
to clear
to dial
24
to store
23
Multiple handsets
20
On hold
21
On/Off
16
Paging button
14
PIN (Personal Identification Number) 26
Protecting keypad
17
Range
7, 17
Redial
19
Registering
14
removing registration
15
with base stations
13
REN
42
Resetting
32
Returning your handset
35
Setting up
8
Switchboards
39
Technical information
42
Transferring calls
22
Volume
27
Warnings
5
Warranty
35
43
Notes
44
CE compliant to 89/336/EEC
(EMC Directive) & 73/23/EEC (Low
Voltage Directive)
Offices in Europe, North America,
Japan and Asia Pacific.
The services described in this publication are not
always available and may change from time to time.
We provide services and equipment under a
standard contract. Nothing in this publication
forms any part of any contract.
© British Telecommunications plc 1998.
Registered Office: 81 Newgate Street,
London EC1A 7AJ.
Registered in England No. 1800000.
Printed in Germany.
Diverse 2000 Additional Handset Issue 2 (6/98) 1.
Designed by The Art & Design Partnership Limited.
Order no. A30852 -X1100-B157-2-7619