BT 255 Cordless Telephone User Manual

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BT Freestyle 225
User Guide
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Welcome…
to your BT Freestyle 225
digital cordless telephone
and answering machine
•
Digital call clarity with up to 300m range outdoors and up to
50m indoors (in ideal conditions).
• Directory – lets you store up to 30 names and numbers for
easy dialling.
• Caller Display - lets you see who’s calling and your phone stores
details of the last 10 callers in a Calls list.1
• Digital answering machine with up to 15 minutes recording time.
• Play, repeat and delete your messages from almost any
other phone.
1 Requires subscription to a Caller Display service. A quarterly fee may be payable.
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Section
This User Guide provides you with all the
information you need to get the most
from your phone.
You must first set up your phone before
you can use it. This doesn’t take long as it
is easy to do. Just follow the simple
instructions on the next few pages.
Need help?
If you have any problems setting up or using your BT Freestyle
225, contact the Helpline on 0870 240 3962 or email
bt.helpdesk@vtecheurope.com
Got everything?
• BT Freestyle 225 handset
• BT Freestyle 225 answering
machine base
• 2 x NiMH AAA rechargeable batteries
(already fitted)
• Battery compartment cover
• Mains power adaptor
• Telephone line cord
If you have purchased a BT Freestyle
225 multiple pack you will also have
the following for each handset:
• BT Freestyle 225 handset
• BT Freestyle 225 charger
Hearing aid?
Please note that the BT Freestyle 225 works by sending radio
signals between the base and handset. These signals may
interfere with some hearing aids, causing a humming noise.
• Battery compartment cover
• 2 x AAA NiMH rechargeable batteries
(already fitted)
• Mains power adaptor
(for the charger)
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In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Set the day and time . . . . . . . . . . . . . . . . . . . 8
Setting up the charger. . . . . . . . . . . . . . . . . . 9
Getting to know your phone
Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Handset display icons . . . . . . . . . . . . . . . . . . 12
Base & Charger. . . . . . . . . . . . . . . . . . . . . . . . 13
Navigating the menus . . . . . . . . . . . . . . . . . . 14
Handset menu map . . . . . . . . . . . . . . . . . . . . 15
Using the phone
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 16
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Make a call in handsfree . . . . . . . . . . . . . . . . 17
Answer a call in handsfree. . . . . . . . . . . . . . . 18
Switch to handsfree during a call . . . . . . . . . 18
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
To copy a redial number to the directory . . . 19
To delete a number from the redial list. . . . . 20
To delete the entire redial list . . . . . . . . . . . . 20
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ringer volume on/off . . . . . . . . . . . . . . . . . . 21
Find the handset(s) . . . . . . . . . . . . . . . . . . . . 21
Making internal calls . . . . . . . . . . . . . . . . . . . 22
Receiving internal calls . . . . . . . . . . . . . . . . . 22
Transferring calls. . . . . . . . . . . . . . . . . . . . . . . 22
3-Way conference calls . . . . . . . . . . . . . . . . . 23
Directory
Store a number. . . . . . . . . . . . . . . . . . . . . . . . 24
Entering names . . . . . . . . . . . . . . . . . . . . . . . 24
Character map . . . . . . . . . . . . . . . . . . . . . . . . 25
Dial/view a number . . . . . . . . . . . . . . . . . . . . 26
Edit a directory entry . . . . . . . . . . . . . . . . . . . 26
Delete a directory entry. . . . . . . . . . . . . . . . . 27
Handset settings
Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 28
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 28
Handset tones on/off. . . . . . . . . . . . . . . . . . . 29
Handset name . . . . . . . . . . . . . . . . . . . . . . . . 30
Registering handsets . . . . . . . . . . . . . . . . . . . 30
De-registering a handset. . . . . . . . . . . . . . . . 31
Restore default settings. . . . . . . . . . . . . . . . . 31
Default settings . . . . . . . . . . . . . . . . . . . . . . . 32
Base settings
Change PIN code . . . . . . . . . . . . . . . . . . . . . . 33
Mailbox number . . . . . . . . . . . . . . . . . . . . . . . 33
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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In this guide
Restore default settings. . . . . . . . . . . . . . . . . 35
Default settings . . . . . . . . . . . . . . . . . . . . . . . 35
Caller Display
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
View/dial a number . . . . . . . . . . . . . . . . . . . . 36
To copy a Calls list number to the directory . 37
Delete a number. . . . . . . . . . . . . . . . . . . . . . . 37
Delete the entire Calls list . . . . . . . . . . . . . . . 38
BT Calling Features
BT Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . 39
BT Directory Enquiries . . . . . . . . . . . . . . . . . . 39
Call Divert On . . . . . . . . . . . . . . . . . . . . . . . . . 40
Call Divert Off. . . . . . . . . . . . . . . . . . . . . . . . . 40
Check Divert . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Call Waiting On . . . . . . . . . . . . . . . . . . . . . . . . 40
Call Waiting Off . . . . . . . . . . . . . . . . . . . . . . . 41
Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 41
Add/edit a service . . . . . . . . . . . . . . . . . . . . . 42
Delete a service . . . . . . . . . . . . . . . . . . . . . . . 42
Answering machine
Switch on/off . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outgoing messages . . . . . . . . . . . . . . . . . . . . 44
Answer and Record . . . . . . . . . . . . . . . . . . . . 44
Answer only . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Select answer mode . . . . . . . . . . . . . . . . . . . . 45
Record your own outgoing message . . . . . . 45
Play/check outgoing message. . . . . . . . . . . . 46
Reinstate pre-recorded outgoing messages 46
Playing messages . . . . . . . . . . . . . . . . . . . . . . 47
Adjust volume for message playback . . . . . . 48
Delete all old messages . . . . . . . . . . . . . . . . . 48
Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 49
Remote access . . . . . . . . . . . . . . . . . . . . . . . . 49
Change security PIN code . . . . . . . . . . . . . . . 50
Switch answering machine on. . . . . . . . . . . . 50
Check for messages . . . . . . . . . . . . . . . . . . . . 51
Remote access commands. . . . . . . . . . . . . . . 51
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Environmental . . . . . . . . . . . . . . . . . . . . . . . . 54
Product disposal instructions . . . . . . . . . . . . 55
Switchboard compatibility. . . . . . . . . . . . . . . 55
Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 55
Recall (R). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
How many telephones can you have? . . . . . 57
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Getting started
WARNING
Do not place your BT Freestyle 225 in
the bathroom or other humid areas.
Handset range
The BT Freestyle 225 has a range of
300 metres outdoors when there is a
clear line of sight between the base
and the handset. Any obstruction
between the base and handset will
reduce the range significantly. With
the base indoors and handset either
indoors or outdoors, the range will
normally be up to 50 metres. Thick
stone walls can severely affect the
range.
Signal strength
The
symbol on your handset screen
indicates when you are in range. When
you are out of range, the
symbol
flashes, and the screen displays
Searching. You should move closer to
the base if this happens to ensure the
full functionality of your phone.
Location
You need to place your BT Freestyle 225 base within 2 metres
of a mains power and telephone socket so that the cables
will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Freestyle 225 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures
the best signal.
Setting up
1. Plug the mains power cable into the power socket on the back
of the base. Plug the other end into the mains socket and
switch on.
IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged into
the mains power at all times.
Mains power cable
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Getting started
2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.
3. Place the handset on the base to charge the batteries for
at least 16 hours.
The main handset is pre-registered to the base as –1–
(Handset 1). This is shown on the display. When the handset
is fully charged the display shows the
symbol.
4. After 16 hours, connect the telephone line cord to the base
and plug the other end into the wall socket.
Which socket?
Power socket
Telephone line socket
Talk/Standby time
Under ideal conditions, fully charged
handset batteries should give about 10
hours talk time or 100 hours standby
time on a single charge.
Battery low warning
If the
symbol is flashing, you will
need to recharge your handset before
using it.
Battery performance
To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time (after
the initial 16 hour charge).
Telephone line cord
New NiMH batteries do not reach full
capacity until they have been in
normal use for several days. Running
the batteries right down at least once
a week will help them last as long as
possible.
IMPORTANT
Only use the power supply and
telephone line cord supplied with your
BT Freestyle 225 otherwise the
telephone may not work.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
7
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Getting started
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, so reducing the talk/standby
time of the handset. Eventually they
will need to be replaced. New batteries
can be obtained from the BT Freestyle
Helpline 0870 240 3962.
Batteries and handset may become
warm during charging. This is normal.
Your BT Freestyle 225 uses the
24 hour clock.
If you have more than one handset
registered to your base, you only need
to set the date and time on one
handset and the other handsets will be
automatically updated.
Set the day and time
If you subscribe to a Caller Display service the date and time
will automatically be set when you receive a call. In some
cases you may have to manually set the year, follow the
instructions shown below.
1. Press
2. Press
press
Menu
Menu
to open the main menu.
or
.
until the display shows Date/Time and
3. The current year setting is displayed, enter the last 2 digits of
the year (e.g. press 0 then 8 for 2008) and press
.
TUV
Menu
4. The current month setting is displayed, enter 2 digits for the
date and 2 for the month (e.g. for 5th August, press 0 5
8
0
) and press
.
JKL
TUV
Menu
5. The current time setting is displayed, enter 2 digits for the
hour and 2 for the minute using the 24hr format (e.g. for
4
10.54pm, press 2 2 5
) and press
.
Stored is displayed.
ABC
6. Press and hold
Clr
ABC
JKL
GHI
Menu
to return to standby.
Your BT Freestyle 225 is now ready for use.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Getting started
BT Freestyle 225 multiple pack
owners only
Location
You need to place your BT Freestyle 225 charger close enough
to a mains power socket so that the cable will reach.
Setting up the charger
Under no circumstances use nonrechargeable batteries. Only use
NiMH rechargeable batteries with a
capacity of 600mAh or higher. Using
inappropriate batteries will invalidate
your guarantee and may damage the
telephone.
Helpline
If you are having any difficulties
setting up or using your BT Freestyle
225, please call the BT Freestyle
Helpline on 0870 240 3962 or email
bt.helpdesk@vtecheurope.com
1. Plug the power adaptor cable into the underside of the
charger, plug the other end into the mains wall socket and
switch the power on.
Mains power cable
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
9
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10
Getting started
2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.
3. Place the handset on the charger and charge for at least
16 hours.
Your BT Freestyle 225 multiple pack is now ready for use.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Getting to know your phone
Handset
Display
With orange backlight.
BT button
Press to access the BT Calling features
services list, page 39.
Menu
Used to access the main menu, select
sub-menus and confirm changes.
Up
From standby, press to display the
Calls list, page 36.
Recall
Used when connected to a
switchboard/PBX page 55 and with
some BT Calling Features, page 39.
Use to scroll up through a menu or list.
During a call, press to adjust
the volume, page 17.
End call
Press to end the call in progress.
Clr
Press to go back to previous display.
Press and hold to return to standby.
Used to delete digits and to switch
Secrecy on and off, page 18.
Handsfree
Press to activate handsfree
(loudspeaker) mode, page 17.
Talk
Press to make and receive phone calls.
Down/Directory
Press to access the directory, page 24.
Use to scroll down through
a menu or list.
During a call, press to adjust
the volume, page 17.
Use to return to standby.
2
Clr
Menu
R
Press to play and stop playback.
4
Press to replay the message.
5
Press to delete the message.
6
Press to skip to the next message.
0
Press and hold to insert a pause in a
number, page 26.
#/Keypad lock
Press and hold to lock/unlock the
keypad, page 21.
*
Press and hold to switch the ringer
on/off, page 21.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
11
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Getting to know your phone
Handset display icons
These are the symbols you will see on your handset’s display.
UP/DOWN
When scrolling through the menu.
HANDSFREE
Handsfree on.
MUTE
Secrecy on.
ANTENNA
Steady when in range. Flashing
when out of range.
TAPE
Answer machine on. Flashes when
new messages are waiting on your
answer machine.
KEY
Keypad lock on.
HANDSET
Handset in use Incoming call.
CROSSED BELL
Ring volume off.
BATTERY
Battery empty.
Battery low.
Battery half full.
Battery full.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Getting to know your phone
Base
Find
Press to page/locate a handset,
see page 21.
Charger
(For multiple pack users only)
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Getting to know your phone
Navigating the menus
Your BT Freestyle 225 handset features an easy to use menu
system. Have a look at the menu map on the next page.
When the handset is switched on and in standby:
1. Press
to open the main menu and select the function you
want by pressing the
or
button.
Menu
For example, to change the ringer melody:
1. Press
Menu
to open the main menu.
2. Press
or
and press
.
until the display shows Setup h/set
Menu
3. Ring melody is displayed, press
melody is played for 5 seconds.
4. Press
or
Menu
to select. The current
to select your preferred melody.
5. Press
to store. You hear a confirmation tone and Stored
is displayed.
Menu
6. Press and hold
Clr
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Getting to know your phone
15
Handset menu map
Answer machine
• Play message
• Del all old
• Security PIN
• Ans Settings
Redial
• Select
• Store No.
• Delete
• Delete list
Calls List
• Select
• Store No.
• Delete
• Delete list
Internal
Registration
• Register
• Deregister
Setup h/set
• Ring melody
• Ring volume
• Tones
• Handset name
• Reset
Setup base
• Change PIN
• Voice mail
• Dial mode
• Reset
Menu navigation
Press
or
to scroll through the menu options.
Press
Menu
to select an option.
Press
Clr
to go back to the previous display screen.
Press and hold
Clr
to return to the standby display screen.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
Date/Time
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Using the phone
Call timer
Your handset automatically displays
the duration of every external call.
The call time will remain on the
display until 2 seconds after the call
has ended.
Make a call
1. Press
.
Enter the telephone number and the number is dialled.
Preparatory dialling
Use preparatory dialling to see and check the number on
the display before you dial out. The display can only show 12
digits at a time, if you enter a number with more than 12
digits, 3 dots will be displayed to the left of the number to
indicate more digits.
Press
Clr
to delete an incorrect digit.
1. Enter the number first then press
or
to dial.
End a call
If you have subscribed to a Caller
Display service, your caller’s number
will also be shown. If the number is
withheld the display will show
Withheld. If an exact number match is
found in the Directory, the name will
be displayed instead of the number.
See page 36 for more information.
Internal calls
When you receive an internal call, the
calling handset number will be shown
on the handset display.
1. Press
or place the handset back on the base.
Receiving calls
When you receive an incoming call, the telephone will ring and
the
icon will flash. If the ringer is set to off, the phone will
not ring but you will hear one short beep tone to alert you.
1. If the handset is not in the base/charger, press
to answer the call.
or
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Using the phone
Or
If the handset is on the base/charger, lift the handset to
answer the call.
If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitted
at both internal handsets. The internal
call has to be ended before the
external call can be answered.
Volume
The earpiece volume can only be
changed when you are on a call.
Adjust the volume during a call:
To increase the volume
Press
.
To decrease the volume
Press
.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to
your conversation over the loudspeaker.
Make a call in handsfree
1. Dial the number then press
2. Press
.
to end the call.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Using the phone
Range Indicator
The icon on the display indicates
when you are in range of the base. If
Searching is displayed, you are out of
range and will need to move closer to
the base.
Answer a call in handsfree
When the phone rings:
1. Press
and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1. Press
. The call is transferred to the loudspeaker.
2. Press
to toggle between Handsfree and the handset.
3. Press
to end the call.
Secrecy
During a call, you can talk to someone nearby without your
caller hearing.
1. Press Clr . The display shows the
cannot hear you.
2. Press
Clr
symbol and your caller
again to return to your caller.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Using the phone
Redial
Your BT Freestyle 225 stores the details of the last 10 calls
made into a redial list. Stored redial numbers can be up to 20
digits long.
1. Press
Menu
, to open the main menu.
2. Press
to display Redial and press
redial list.
Menu
to display the
3. Press
or
to select any of the last 10 numbers called.
4. Press
or
to dial the number displayed.
If a redial number is stored in the
Directory, the caller’s name will be
displayed instead of the number.
If there are no redial numbers stored,
Empty will be displayed.
If you dial the same number on more
than one occasion, only the most
recent call details will be stored, any
previous occurrence will be deleted.
To copy a redial number to the directory
1. Press
Menu
, to open the main menu.
2. Press
or
redial list.
to display Redial. Press
3. Press
or
to select.
to display the number you want and press
4. Press
to display Store No. and press
Menu
to display the
Menu
or
Menu
to select.
5. Name is displayed. Enter a name using the keypad and press
to confirm.
Menu
6. Stored is displayed. Press and hold
standby mode.
Clr
For help with entering names see
page 24.
to return to
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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20
Using the phone
To delete a number from the redial list
1. Press
Menu
, to open the main menu.
2. Press
or
redial list.
to display Redial. Press
3. Press
press
or
.
to display the number to be deleted and
or
to display Delete and press
Menu
4. Press
5. Delete? is displayed, press
Menu
Menu
to display the
to select.
Menu
again to confirm.
6. Deleted is displayed. Press and hold
standby mode.
Clr
to return to
To delete the entire redial list
1. Press
Menu
, to open the main menu.
2. Press
or
redial list.
to display Redial. Press
Menu
to display the
3. With any of the redial numbers displayed, press
4. Press
or
to display Delete list and press
5. Delete list? is displayed, press
6. Deleted is displayed. Press
Clr
Menu
Menu
.
Menu
to select.
again to confirm.
to return to standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Using the phone
Keypad lock
You can lock the keypad to prevent accidentally dialling
numbers while carrying the handset around.
1. Press and hold
is displayed.
for 1.5 seconds until the
2. To unlock the keypad, press and hold
icon
again.
When the keypad is locked incoming
calls can still be answered. Once the
call has ended, the keypad lock is
re-activated.
IMPORTANT
Emergency calls CANNOT be made
when the keypad lock is on.
Ringer volume on/off
1. Press and hold
for 1.5 seconds to switch the ringer on or off.
If you switch the ringer off, the
icon will be displayed.
When you receive a call the handset will beep once instead
of ringing.
Find the handset(s)
You can alert handset users that they are wanted or locate a
missing handset.
1. Press
on the base. The handset(s) ring.
2. Press
on the base again or press
stop the handset ringing.
You cannot answer the ringing handset
as you would a call.
Stopping the ring at a handset stops
the ring at that handset only.
on the handset to
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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22
Using the phone
Making internal calls
If you purchased a BT Freestyle 225 multi-pack, you can make
internal calls between handsets.
1. Press
Menu
then
or
until the display shows Internal.
2. Press
and enter the number of the handset you want to
call. The other handset will ring and display your handset
number to let the handset user know who is calling. When the
other handset answers hold your conversation as normal.
Menu
3. Press
to end the call.
Receiving internal calls
If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitted
at both internal handsets. The internal
call has to be ended before the
external call can be answered.
When you receive an internal call, the calling handset number
will be shown on the handset display.
1. Press
or
to answer the call,
Transferring calls
If using a BT Freestyle 225 multi-pack, you can transfer an
external call to the other handset.
1. During an external call, press
Menu
.
2. Press
or
until the display shows Internal and press
to confirm.
Menu
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Using the phone
3. Enter the number of the handset you want to call. The other
handset will ring and display your handset number to let the
handset user know who is calling. The external caller will be
put on hold.
4. When the other handset answers, press
to transfer the call.
3-Way conference calls
If using a BT Freestyle 225 multi-pack, you can hold a
3-way conference call with an external caller and the
other internal handset.
1. During an external call, press
display shows Internal. Press
Menu
Menu
then
or
to confirm.
until the
2. Enter the number of the other handset you wish to join the
call. The other handset will ring.
3. The other handset answers the call by pressing
To put an external call on hold during a
End Conf will
conference, press
be displayed. Press
to confirm.
Menu
Menu
To take the external caller off hold,
. Conference will be
press
displayed, press
to confirm.
Menu
Menu
.
to
4. Press
, the display shows Conference. Press
confirm. The external call, and the two internal handsets
are all connected to the conference.
Menu
5. Any caller can leave the conference by pressing
Menu
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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24
Directory
If there are no stored entries, Empty
will be displayed.
If you try to store a new entry and the
directory is full, you will hear an error
tone and Full will be displayed.
Press
Clr
You can store up to 30 names and numbers in the directory of
each of your BT Freestyle 225 handsets for quick and easy
dialling. Numbers can be up to 20 digits long. Directory
entries are stored alphabetically.
to delete an incorrect digit.
If the number you store has more than
11 digits, the display shows three dots
to the left of the number to indicate
more digits ahead.
Writing tips
If you make a mistake, press Clr to
delete the last character or digit.
Press
repeatedly to enter the
following: SPACE 1 € £ $ % & < >
1
Press 0 repeatedly to enter the
following symbols: . , ? ! 0 + - : ‘
“
Press
repeatedly to enter the
following symbols: # * @ \ / _ ( )
= §
to toggle between lower and
Press
upper case.
If the next letter is on the same button
that you have just pressed, wait until
the cursor moves to the right before
trying to enter it.
Store a number
1. Press
2. Press
to open the directory. The first entry is displayed.
Menu
, New is displayed, press
again to select.
Menu
3. Number is displayed, enter the number for the entry using the
keypad and press
to store.
Menu
4. Name is displayed, enter a name for the entry using the
keypad and press
to save.
Menu
5. Stored is displayed. Press and hold
standby mode.
Clr
to return to
Entering names
Use the keypad to enter the letters shown on the buttons, e.g.
to store TOM:
1. Press
to change to upper case.
2. Press
8
3. Press
6 MNO
three times to enter O.
4. Press
6 MNO
once to enter M.
TUV
once to enter T.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Directory
Character map
Key
Alphanumeric
Number
(For Phone book & Service, including upper & lower case)
1
2 ABC
3 DEF
4 GHI
5
JKL
6 MNO
7PQRS
8 TUV
9 WXYZ
0
1st
space
space
A
a
D
d
G
g
J
j
M
m
P
p
T
t
W
w
.
.
#
#
2nd
1
1
B
b
E
e
H
h
K
k
N
n
Q
q
U
u
X
x
,
,
*
*
3rd
€
€
C
c
F
f
I
i
L
l
O
o
R
r
V
v
Y
y
?
?
@
@
Toggle upper/lower case
4th
£
£
2
2
3
3
4
4
5
5
6
6
S
s
8
8
Z
z
!
!
\
\
5th
$
$
Ä
ä
6th
%
%
Ç
ç
7th
&
&
8th
<
<
9th
>
>
10th
1
2
3
4
5
Ö
ö
7
7
Ü
ü
9
9
0
0
/
/
6
7
ß
8
9
+
+
_
_
(
(
:
:
)
)
'
'
=
=
"
"
§
§
0, P (Pause)
#
*
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
25
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26
Directory
Insert a pause in a number
You may need to do this if you are
connected to a switchboard. When
entering a number, usually after
entering the switchboard access code
(e.g. 9) press and hold 0 until P appears
in the display.
Searching for a name
Example: To search for Oliver, press 6
three times to display the first entry
beginning with O, then use
and
to scroll to Oliver.
Dial/view a number
1. Press
to open the directory. The first entry is displayed.
2. Press
or
you want.
to scroll through the directory to the entry
Or, search alphabetically, using the keypad to enter the first
letter of the name you want, then scroll to the exact entry
using the
or
buttons.
3. Press
Menu
, then
to display Select and
Menu
to confirm.
4. The selected entry will be displayed ready to be dialled out.
Press
or
to dial.
Edit a directory entry
1. Press
to open the directory. The first entry is displayed.
2. Press
or
you want.
3. Press
, then
to select.
Menu
to scroll through the directory to the entry
to display Change and press
Menu
again
4. The stored number is displayed followed by a flashing cursor.
Edit the number using Clr to delete incorrect digits and enter
new ones using the keypad, then press
.
Menu
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Directory
5. The name is displayed followed by a flashing cursor. Edit the
name using Clr to delete incorrect characters and enter new
ones using the keypad, then press
to save.
See page 24 for help with
entering names.
Menu
6. Stored is displayed. Press and hold
standby mode.
Clr
to return to
Delete a directory entry
1. Press
to open the directory. The first entry is displayed.
2. Press
or
you want.
3. Press
Menu
then
If you have purchased a BT Freestyle
225 multiple pack, entries are only
deleted on the handset you are using.
to scroll through the directory to the entry
to display Delete and press
4. Delete? is displayed. Press
Menu
Menu
to select.
to confirm.
5. Deleted is displayed. Press and hold
standby mode.
Clr
to return to
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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28
Handset settings
Ringer melody
There are 6 different ringer melodies to choose from.
1. Press
Menu
to open the main menu.
2. Press
or
and press
.
until the display shows Setup h/set
Menu
3. Ring melody is displayed, press
to select.
The current melody is played for 5 seconds.
Menu
4. Press
or
to select your preferred melody.
5. Press
to store. You hear a confirmation tone and Stored
is displayed.
Menu
6. Press and hold
Clr
to return to standby.
Ringer volume
There are 6 different ringer volume levels to choose from.
1. Press
2. Press
press
Menu
Menu
to open the main menu.
or
.
until the display shows Setup h/set and
to
3. Press
or
until Ring volume is displayed, press
select. The selected ringer melody is played at the current
volume for 5 seconds.
Menu
4. Press
or
to select your preferred volume.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Handset settings
5. Press
to store. You hear a confirmation tone and Stored
is displayed.
Menu
6. Press and hold
Clr
to return to standby.
Handset tones on/off
Your BT Freestyle 225 has a series of tones designed to alert
you to certain situations. A tone will sound: when the battery
is low; when you move out of range of the base and there is
no coverage; to confirm each button press (key beeps). You
can switch the handset tones on or off.
1. Press
2. Press
press
3. Press
Menu
Menu
to open the main menu.
or
.
until the display shows Setup h/set and
or
until Tones is displayed, press
Menu
to select.
4. Press
or
to select.
to select the tone you want and press
5. Press
or
to confirm.
to display either On or Off and press
Menu
Menu
6. You hear a confirmation tone and Stored is displayed.
7. Press and hold
Clr
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
29
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30
Handset settings
Handset name
You can give each handset a name up to a maximum of 11
characters, for example “Kitchen”. It will still display its
number.
1. Press
2. Press
press
Menu
Menu
to open the main menu.
or
.
3. Press
or
to select.
until the display shows SETUP H/SET and
until Hs Name is displayed, press
Menu
4. Press to delete characters and use the keypad to enter the
name you want, then press
to confirm.
Menu
Registering handsets
If you have purchased a Twin, Trio or Quad, the handsets in
these packs are already pre-registered to the main base.
1. Press
and
then press
.
Menu
or
until REGISTRATION is displayed,
Menu
2. REGISTER is displayed, press
displayed.
Menu
and ENTER PIN will be
3. Enter the base PIN (original setting 0000) and press
Menu
.
4. The handset will display Searching, press and hold the
button on the base.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Handset settings
5. The handset will temporarily display Registered then will
display Handset and will be automatically assigned the next
handset number.
De-registering a handset
You can de-register any handset from a base using any of the
handsets that are registered to it.
1. Press
and
then press
.
Menu
or
until REGISTRATION is displayed,
Menu
2. Press or until DEREGISTER is displayed, press
PIN will be displayed.
Menu
and Enter
3. Enter the base PIN (original setting 0000) and press
Menu
.
or
to display the handset number you wish to
4. Use
de-register, then press
.
Menu
5. DEREGISTER? will be displayed, press
Menu
again to confirm.
Restore default settings
You can reset your BT Freestyle 225 handset to its default
(original) settings.
1. Press
2. Press
press
Menu
Menu
to open the main menu.
or
.
until the display shows Setup h/set and
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
31
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32
Handset settings
3. Press
or
to confirm.
until Reset is displayed, press
4. Reset? is displayed. Press
Menu
Menu
. Stored is displayed.
Default settings
Earpiece volume
3
Handsfree volume
3
External handset ringer melody
1
External handset ringer volume
5
Battery low tone
On
Out of range tone
Off
Key beeps
On
Keypad lock
Off
Redial list memory
Empty
Directory
Empty
Calls list
Empty
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Base settings
33
Change PIN code
The default PIN setting is 0000.
Your System PIN can help prevent unauthorised users from
changing the settings on your phone.
If you change your PIN, keep a note of
the new number by writing it in the
space provided on page 56.
1. Press
2. Press
press
Menu
Menu
If you enter the wrong PIN code
Wrong PIN will be displayed.
to open the main menu.
until the display shows Setup base and
or
.
3. Change PIN is displayed, press
Enter PIN is displayed.
Menu
to select.
4. Enter the existing PIN code using the keypad and press
New PIN is displayed.
5. Enter a new 4 digit PIN code using the keypad and press
Repeat PIN is displayed.
6. Re-enter the new PIN code and press
Stored is displayed.
7. Press and hold
Clr
Menu
Menu
.
Menu
.
.
to return to standby.
Mailbox number
Your mailbox number is preset to 1571. This means that when
you hold down 1 the phone will automatically dial BT’s
1571 service. If you do not use 1571 you may want to change
your mailbox number.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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34
Base settings
To change your mailbox number:
1. Press
Menu
to open the main menu.
2. Press
or
and press
.
until the display shows Setup base
Menu
3. Press
press
Menu
or
until the display shows Voice mail and
. Mailbox No is displayed press
.
Menu
4. The current mailbox no. is displayed. Press Clr to delete the
current number then enter your desired number.
5. Press
. Stored will be displayed. Press and hold
return to the idle screen.
Menu
Clr
to
Now when you hold down the 1 your phone will
automatically dial the number you entered.
Dial mode
Tone is the default setting for
the UK. You should only have
to change this if connected to
a switchboard that requires
Pulse dialling.
Your BT Freestyle 225 is pre-set to tone dialling (DTMF).
You can set the dial mode to pulse dialling if your
switchboard requires.
1. Press
Menu
to open the main menu.
2. Press
or
and press
.
until the display shows Setup base
Menu
3. Press
press
Menu
or
until the display shows Dial mode and
to select.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Base settings
4. Press
or
to display either Tone or Pulse and press
. You hear a confirmation tone and Stored is displayed.
Menu
5. Press and hold
Clr
to return to standby.
Restore default settings
You can reset your BT Freestyle 225 base to its default
(original) settings.
1. Press
2. Press
press
3. Press
Menu
Menu
to open the main menu.
or
.
until the display shows Setup base and
or
until Reset is displayed, press
Menu
to select.
The default PIN code is 0000.
4. Enter PIN is displayed. Enter the 4 digit PIN code using the
keypad and press
.
Menu
5. Reset? is displayed. Press
is displayed.
6. Press and hold
Clr
Menu
to confirm, Stored
to return to standby.
Default settings
PIN code
Mailbox number
Dial Mode
0000
1571
Tone
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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36
Caller Display
IMPORTANT
To use Caller Display you must first
subscribe to your network provider’s
Caller Display service. A quarterly fee
may be payable.
For more information on BT Calling
Features, call BT free on 0800 800
150.
If the caller has withheld their number
the display shows Withheld.
If a call is received from an
international number INTERNATIONA
is displayed.
Caller Display
If you subscribe to Caller Display, you can see your caller’s
number (provided it is not withheld) on your handset display
before you answer the call.
If you have stored a name for the calling number in your
handset directory, the name will be displayed instead.
Calls list
When a call is not answered or is picked up by the answering
machine, the display shows New Calls and your caller’s
telephone number will be stored in the Calls list. The Calls list
holds up to 10 missed calls. If your caller has withheld their
number there is no indication of a missed call and the call will
not appear in the calls list.
When the Calls list is full, the oldest call will be replaced by a
new call, the most recent call will always be at the top of the
list. If a caller rings again their number will move to the top of
the list.
View/dial a number
1. Press
2. Press
Menu
, to open the main menu.
to display Calls List and press
Menu
to select.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Caller Display
3. The most recent missed call is displayed. Press
scroll through the Calls list.
4. Press
or
or
to
If a number is stored in the Directory,
the caller’s name will be displayed
instead of the number.
to dial the number displayed.
If there are no Calls list numbers
stored, Empty will be displayed.
To copy a Calls list number to the directory
1. Press
Menu
Instead of accessing the Calls list
via the menu, you can press from
standby.
, to open the main menu.
2. Press
to display Calls List and press
most recent missed call is displayed.
Menu
to select. The
3. Press
or
to scroll through the Calls list to the entry
you want and press
to select.
Menu
4. Press
or
to display Store No. and press
Menu
to select.
5. Name is displayed. Enter a name using the keypad and press
to confirm.
Menu
6. Stored is displayed. Press and hold
standby mode.
Clr
to return to
Delete a number
1. Press
Menu
, to open the main menu.
2. Press
to display Calls List and press
most recent missed call is displayed.
Menu
to select. The
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
37
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38
Caller Display
3. Press
or
to scroll through the Calls list to the entry
you want and press
to select.
Menu
4. Press
or
to display Delete and press to select.
5. Delete? is displayed, press
Menu
again to confirm.
6. Deleted is displayed. Press and hold
standby mode.
Clr
to return to
Delete the entire Calls list
1. Press
Menu
, to open the main menu.
2. Press
or
to display Calls List and press
select. The most recent missed call is displayed.
Menu
to
3. Press
or
to scroll through the Calls list to the entry
you want and press to select.
4. Press
or
to select.
to display Delete list and press
5. Delete list? is displayed, press
Menu
Menu
again to confirm.
6. Deleted is displayed, then Empty. Press and hold
return to standby mode.
Clr
to
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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BT Calling Features
39
By pressing the
button on the handset your
BT Freestyle 225 gives you easy access to a range of
pre-stored BT Calling Features.
BT Calling Features may require a
subscription with a fee payable for the
service. Please contact BT on 0800
800 150 for further details.
These are:
The BT Calling Features works in
exactly the same way as the main
name and number directory and can
store up to 10 entries.
Helpdesk
Divert Off
Call Wait Off
Dir Enquiries
Check Divert
Call Wait ???
Divert On
Call Wait On
BT Helpdesk
1. Press
, Helpdesk is displayed. Press
or
.
The BT Helpdesk for this product will be automatically dialled.
If you prefer, you can delete the prestored entries and replace them with
your own numbers.
If you experience any problems, please
call the Helpline on
0870 240 3962 or email
bt.helpdesk@vtecheurope.com
BT Directory Enquiries
1. Press
or
, then scroll
.
to DirEnquiries and then
Call Divert On
Divert all incoming calls to another number of your choice.
1. Press
then scroll
2. Press
or
to Divert On.
to dial the code.
3. Follow the spoken instructions.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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40
BT Calling Features
Call Divert Off
1. Press
then scroll
2. Press
or
to Divert Off.
to dial the code.
3. Listen for confirmation of your instructions.
Check Divert
1. Press
then scroll
2. Press
or
to Check Divert.
to dial the code.
3. Listen to hear the status of your Call Divert.
Call Waiting On
Call Waiting lets you know if another person is trying to
contact you whilst on a call. If a second caller rings you will
hear a beep in the handset. Pressing the R button allows
you to switch between callers.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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BT Calling Features
1. Press
then scroll
2. Press
or
to Callwait On.
to dial the code.
3. Listen for confirmation of your instructions.
Call Waiting Off
1. Press
then scroll
2. Press
or
to Callwait Off.
to dial the code.
3. Listen for confirmation of your instructions.
Check Call Waiting
1. Press
then scroll
2. Press
or
to Callwait???.
to dial the code.
3. Listen to hear the status of your Call Waiting.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
41
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42
BT Calling Features
For help with entering names, see
page 24.
Add/edit a service
1. Press
then scroll
to the service you want to edit or to
.
display Empty and press
Menu
. If there is a previously stored
2. Change is displayed press
number, this will be displayed.
Menu
3. If necessary edit the number, pressing Clr to delete any
existing digits, then enter the new service number using the
keypad and press
. If there is a previously stored name,
this will be displayed.
Menu
4. If necessary edit the name, pressing Clr to delete any existing
characters, then enter the new service name using the keypad
and press
.
Menu
5. Stored is displayed. Press and hold
standby mode.
Clr
to return to
Delete a service
If you are not connected to the BT
network, some of these services may
not be available. Please contact your
Network Provider.
If you experience any problems, please
call the Helpline on 0870 240 3962 or
email bt.helpdesk@vtecheurope.com
1. Press
press
Menu
then scroll
.
to the service you want and
to display Delete and press
2. Scroll
Menu
. Delete? is displayed.
3. Press
to confirm. Deleted is displayed. After 2 seconds
the display shows Empty.
Menu
4. Press and hold
Clr
to return to standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Answering machine
Your BT Freestyle 225 can digitally record up to 15 minutes
of messages. Each message can be up to a maximum of 3
minutes long.
You can operate your BT Freestyle 225 from:
■
the handset
■
remotely from any external Touchtone™ telephone.
Your BT Freestyle 225 comes with two pre-recorded outgoing
messages, one for Answer and Record mode and one for
Answer Only mode. You can also record your own outgoing
message.
Your BT Freestyle 225 gives clear voice prompts to help you
when using the answering machine.
Switch on/off
When first connected to the mains power, your BT Freestyle
225 is set to ON and Answer and Record.
When set to on, the
1. Press
Menu
symbol is displayed.
twice to enter the answering machine mode.
2. Press
or
to select.
until Ans settings is displayed and press
Menu
The display shows **Listen**. Listen to the voice prompt,
“To hear the main menu, press 1”.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
43
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44
Answering machine
If you have not already set the day and
time, you will need to do this so that
you will know when each message was
received, see page 8.
Call Screening
When a caller is leaving a message
Screen? appears on the display.
Pressing
allows you to monitor the
message being left without the caller
hearing you.
3. Press
1
to hear the menu choices.
4. Press 0 to switch the answering machine on or off.
The machine confirms by announcing “Answer on” or
“Answer off”.
5. Press and hold
Clr
to return to standby mode.
Menu
You can then press
to accept the
call or
to stop monitoring.
Clr
Outgoing messages
This is the message your caller hears when the answering
machine picks up their call. Your BT Freestyle 225 comes with
two pre-recorded outgoing messages to choose from. You can
also record your own outgoing messages.
Answer and Record
This allows your caller to leave a message for you. The prerecorded message is “Hello, your call cannot be taken at the
moment, so please leave your message after the tone.”
Answer Only
This does not allow your caller to leave a message.
The pre-recorded message is “Hello, your call cannot be taken
at the moment, and you cannot leave a message, so please
call later.”
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Answering machine
Select answer mode
1. Press
Menu
twice to enter the answering machine mode.
2. Press
or
to select.
until Ans settings is displayed and press
Menu
The display shows Listen. Listen to the voice prompt,
“To hear the main menu, press 1”.
3. Press 7 until you hear the answer mode you want, either
“Answer only is on” or “Answer and record is on”.
PQRS
Record your own outgoing message
Your message can be up to 2 minutes long. It replaces the prerecorded outgoing message, but you can reinstate this later if
you wish.
1. Press
Menu
twice to enter the answering machine mode.
2. Press
or
until Ans settings is displayed and press
to select. Listen to the voice prompt, “To hear the main
menu, press 1”.
Menu
3. Press
9 WXYZ
. Speak your message clearly after the tone.
4. To end recording, press
for checking.
. Your message is played back
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
45
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46
Answering machine
Play/check outgoing message
1. Press
Menu
twice to enter the answering machine mode.
2. Press
or
until Ans settings is displayed. Press
to select. Listen to the voice prompt, “To hear the main menu,
press 1”.
Menu
3. Press
8 TUV
. Your outgoing message is played back.
Reinstate pre-recorded outgoing messages
This means deleting your own recorded outgoing message.
1. Press
Menu
twice to enter the answering machine mode.
to
2. Press
or
until Ans settings is displayed. Press
select. Listen to the voice prompt, “To hear the main menu,
press 1”.
Menu
3. Press
8 TUV
. Your outgoing message begins to play.
4. During playback, press 5 . The message stops and the
pre-recorded outgoing message is played in its place.
JKL
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Answering machine
Message playback
When you have new messages stored on your BT Freestyle
225 answering machine the
icon will flash in the display.
Playing messages
1. Press
twice to enter the answering machine mode. Play
message is displayed.
Menu
2. Press 2 . The machine announces, “You have (n) new
messages”, and your new messages are played back.
ABC
The machine then announces, “You have (n) old messages”,
and any old messages are played back. New messages will
always be played back first.
During playback, you can choose any of the following options:
Press
2 ABC
to stop playback.
Press 4 to replay the current message. Press
go to the start of the previous message.
GHI
Press
6 MNO
to skip to the next message.
Press
5
to delete the current message.
JKL
3. Press and hold
Clr
4 GHI
again to
at any time to return to standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
47
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48
Answering machine
Adjust volume for message playback
1. During message playback, press
the required level.
or
, until you reach
Delete all old messages
1. Press
2. Scroll
Menu
twice to enter the answering machine mode.
to Del all old and press
3. Delete all? appears. Press
All deleted is displayed.
4. Press and hold
Clr
Menu
Menu
.
to confirm.
to return to standby mode.
Memory full
If the memory becomes full when a caller is leaving a message
the machine announces “Memory full, thank you for calling”
and hangs up.
When the memory is full, your answering machine will
automatically switch to Answer Only mode. You must delete
messages to allow for more messages to be recorded,
see above.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Answering machine
Answer delay
Answer delay sets the number of times your BT Freestyle 225
will ring before the answering machine picks up your call. The
default setting is 6 rings. You can change this setting to 2-8
rings or to time saver mode.
1. Press
Menu
twice to enter the answering machine mode.
2. Press
or
until Ans settings is displayed. Press
to select. Listen to the voice prompt, “To hear the main menu,
press 1”.
Menu
3. Press
1
Time Saver
Time Saver can save you the cost of a
call when you want to ring in to find
out if you have new messages.
If your answering machine answers
after 2 rings, you have new messages.
If you have no new messages it will
answer after 6 rings.
So if you hear a third ring, you can
hang up before you are connected,
saving you the cost of a call.
to hear the menu choices.
4. Keep pressing
you want.
5. Press and hold
until you hear the answer delay setting
Clr
to return to standby mode.
Remote access
You can operate your answering machine remotely from any
Touchtone™ phone by calling your BT Freestyle 225 and
entering a 4-digit security code.
Keep a note of your remote access
code by writing it in the space
provided on page 56.
The default PIN setting is 0000.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
49
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50
Answering machine
Change security PIN code
1. Press
Menu
to open the main menu. The display shows ANS.
MACHINE.
2. Press
Menu
then
or
until SECURITY PIN is displayed.
3. Press
and ENTER PIN is displayed. Enter your existing PIN
using the keypad and press
.
Menu
Menu
4. NEW PIN is displayed. Using the keypad enter your new four
digit PIN and press
.
Menu
5. REPEAT PIN is displayed. Re-enter your new four digit PIN
and press
. The display shows STORED.
Menu
6. Press and hold
Clr
to return to standby.
Switch answering machine on
If you forget to switch on your answering machine, you can do
it from another phone.
1. Dial your phone number and after 20 rings you will hear,
“Please enter your security code”. Enter your 4-digit code.
2. Press
0
to switch the answer machine on.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Answering machine
Check for messages
1. Dial your phone number. When you hear your outgoing message,
press
. You will hear, “Please enter your security code”.
2. Enter your 4-digit code and your machine announces
"You have (n) new messages". The new messages are
then automatically played back to you.
Remote access commands
When you have accessed your answering machine, you
can operate it using the keypad numbers on the phone
you are using.
The commands are:
1
Play remote access menu
2 ABC
Play all messages
3 DEF
Play new messages
4 GHI
Skip back to previous message
5
Delete current message
JKL
6 MNO
Skip forward to next message
7PQRS
Set answer only on/answer and record on
8 TUV
Play outgoing message
9 WXYZ
Record a new outgoing message
0
Set answer on/off
If you enter the incorrect PIN code,
you will hear “Incorrect security code”.
You have two chances to enter the
correct remote access security code
before your BT Freestyle 225
hangs up.
Time saver
If you have set the answer delay to
Time Saver, your answering machine
will answer after 2 rings
if you have new messages. If you do
not have new messages it will answer
after 6 rings. This enables you to hang
up if you hear more than 2 rings
before you are connected, saving you
the cost of a call. See Answer delay,
page 49.
If you do not press any button for 4
seconds, your BT Freestyle 225
announces “Thank you for calling”
and then hangs up.
If you enter your security code
incorrectly, after the second attempt,
your BT Freestyle 225 will announce:
“Thank you for calling” and will
hang up.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Help
If you experience any problems, please call the Helpline on 0870 240 3962 or email
bt.helpdesk@vtecheurope.com
Handset not registering?
Is Searching displayed on the handset?
Check that the base is plugged into the mains power and switched on.
Check that there are charged batteries in the handset and that they are fitted correctly.
Forgotten your PIN number
Try entering the default PIN = 0000. If you have changed the number and cannot remember it,
contact the BT Freestyle Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
No display
Check that the handset batteries are charged and correctly fitted.
If necessary, replace the batteries.
Nothing happens when you press any button
Is the
symbol displayed? If so, the key lock is on, press and hold
unlock the keypad.
for 1.5 seconds to
No connection between handset and base
You may be out of range, is the
symbol flashing? If so, move closer to the base.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Help
Handset is not charging properly
Make sure the handset is placed properly on the base/charger. When charging, the battery
symbol is shown filling up.
Clean the charging contacts with a soft, slightly damp (not wet) cloth.
Handset does not ring
Check that the batteries are inserted correctly.
Check that the handset ringer has not been switched off, see page 21.
Your caller cannot hear you
Is the
symbol displayed? If so, secrecy is switched on. Press the
your caller again.
Clr
button to speak to
Incoming caller’s number is not displayed even though you have Caller Display
Caller has to allow their number to be sent. It has been withheld or is unavailable.
IMPORTANT
The BT Freestyle 225 cordless telephone is not designed for making emergency telephone calls
when the power fails.
This product is intended for connection to analogue public switched telephone networks and
private switchboards in the United Kingdom.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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General information
Safety information
Cleaning
Only use the power supply supplied with your
BT Freestyle 225. Using an unauthorised power supply
will invalidate your guarantee and may damage
the telephone.
Simply clean the handset and base with a damp (not
wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.
Only use the telephone line cord supplied with your
BT Freestyle 225, otherwise your telephone may not
work correctly.
Environmental
For the handset, use only AAA Nickel Metal Hydride
(NiMH) rechargeable batteries with a minimum
capacity of 600mAh. Never use other batteries or
conventional alkaline batteries as this could lead to a
short circuit or destroy the battery casing.
The BT Freestyle 225 handset may become warm
when the batteries are being recharged. This is
normal. We recommend that you do not place the
product on antique/veneered wood to avoid damage.
Do not expose to direct sunlight.
If the keylock is switched on, it is NOT possible to
make calls, including emergency numbers (999/112).
Do not stand your product on carpets or other
surfaces which generate fibres or place it in locations
preventing the free flow of air over its surfaces.
Do not open the handset (except to replace the
handset batteries). This could expose you to high
voltages or other risks.
Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
Radio signals transmitted between the handset and
base may cause interference to hearing aids.
Do not expose your product to fire, explosive or other
hazardous conditions.
It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
There is a slight chance your phone could be damaged
by an electrical storm.
It is recommended that if you have a pacemaker fitted
you check with a medical expert before using this
product.
We recommend that you unplug the power and
telephone line cord during an electrical storm.
Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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General information
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical or
Electronic Equipment and should not be disposed
with other household or commercial waste at the
end of its working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
Connecting to a switchboard
Switchboard compatibility
This telephone may be connected to most types of
switchboard, however in the event of any difficulties,
consult your switchboard Service Provider.
Dialling mode
Your BT Freestyle 225 is set to DTMF (Tone) dialling.
Some switchboards may require Pulse dialling. To
change the dialling mode, see Dial mode page 34.
Recall (R)
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
Recall is used when connected to certain
switchboards/PBXs and some BT Calling Features, or
those services available via your network provider.
Guarantee
Your BT Freestyle 225 is guaranteed for a period of
12 months from the date of purchase. Subject to the
terms listed below, the guarantee will provide for the
repair of, or at BT’s or its agent’s discretion the option
to replace the BT Freestyle 225, or any component
thereof, (other than batteries), which is identified as
faulty or below standard, or as a result of inferior
workmanship or materials. Products over 28 days old
from the date of purchase may be replaced with a
refurbished or repaired product.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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General information
The conditions of this guarantee are:
Returning your phone
The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the line cords,
power supply units and the original batteries. (Please
note that we cannot take responsibility for goods
damaged in transit.) Please obtain and keep proof of
posting from the Post Office, or your preferred carrier.
Proof of purchase is required.
The equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to
returning your product, please read the Help section
beginning on page 52 or contact the BT Freestyle
Helpdesk for assistance on 0870 240 3962 or email
bt.helpdesk@vtecheurope.com.
Additional/Replacement Items
For a full range of replacement items for the
BT Freestyle 225 range please call 0870 240 3962.
For your records
Date of purchase:
Place of purchase:
For guarantee purposes, proof of purchase is required,
so please keep your receipt.
In the unlikely event of a defect occurring, please
follow the Helplines’ instructions for replacement
or repair.
Enter your system PIN here:
Outside of the 12 month guarantee period:
Enter your security PIN code here:
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We suggest that you call our recommended
repair agents on 0870 240 5029.
[ / / / ]
[ / / / ]
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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General information
Technical information
R&TTE
How many telephones can you have?
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the number
of items that may be connected to any one telephone
line. The BT Freestyle 225 has a total REN of 1, i.e. for
a base and up to 4 handsets. Any other instrument
provided by BT may be assumed to have a REN of 1
unless stated otherwise.
A total REN of 4 is allowed per telephone line. If the
total REN of 4 is exceeded, the telephone may not
ring. With different telephone types there is no
guarantee of ringing, even when the REN is less
than 4.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).
If you would like a copy of the Declaration
of Conformity please visit:
bt.helpdesk@vtecheurope.com
Only use approved power supply, item code 040371.
Only use approved AAA NiMH rechargeable batteries.
Additional handsets
The BT Freestyle 225 is NOT GAP compatible. You can
only register BT Freestyle 225 handsets to your
BT Freestyle 225 base station.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
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Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2007.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China.
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