User guide | BT 3010 Executive Cordless Telephone User Manual

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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509
Diverse 3010 Executive
Digital Cordless Telephone
User Guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and
private switchboards in the United Kingdom.
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Unpacking your
Diverse 3010 Executive
If anything is missing. please contact
your place of purchase immediately.
For your records
Date of purchase:
Place of purchase:
Serial number:
Diverse 3010 Executive
base station.
Purchase price:
Diverse 3010 Executive
handset.
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
INT
1
GH
4
ABC
2
I
7
DEF
3
JKL
5
PQR
S
MN
6
TUV
8
✱
WX
9
0
R
O
YZ
#
Base Station PIN Number:
Battery compartment
cover.
Handset PIN Number:
Power adaptor.
Belt Clip
See pages 27-28 for more information
about your handset PIN.
2 x AA rechargeable
batteries
Telephone line cord.
Please open this page for an ‘At a glance’
guide to your Diverse 3010 Executive.
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509
Please open this page for a ‘Further at a
glance’ guide to your Diverse 3010 Executive.
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At a glance
Display
Option buttons
Lets you select from
the menu options on
the display.
Menu button
Red phone
For entering menu lists.
Press to end a call.
Power
Green phone
Press and hold down to
switch off the handset.
Press and hold down
again to switch back on.
For making and
answering calls
1
ABC
2
DEF
3
Directory
Enables speed dialling
of numbers stored in the
memory.
Keypad
GHI
JKL
MNO
5
6
PQRS
TUV
WXYZ
4
7
8
9
a A
Recall
For use with
switchboards and BT
Select Services.
Also, press and hold
down to enter a Pause
in a stored number
1
✱
R
0
#
Handsfree
To hold a conversation
over the loudspeaker.
Key lock
Lets you lock (and
unlock) the keypad to
prevent accidentally
pressing buttons.
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Handset display symbols
The following symbols can appear in the display.
Up/Down.
SET
Sets up different menu options.
Left/Right.
INT
Internal dialling.
Redialling number.
Delete character.
Confirmation.
GO BACK
End function.
–
–
–
Return to previous menu.
–
––
–
-
➜
Out of range.
OK
–
Mailbox function.
e.g. new entry in the
caller list.
More options.
Base station
Aerial
Contact points
Base page button
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Quick guide
Information for the handset settings.
Function
Key combination
Activate/deactivate
the handset
Hold down
Activate/deactivate
keypad protection
Hold down
for 1 second
#
for 1 second
Answer a call
Make an external call
Redial a number
➞➞ and
–
––
–
-
–
–
––
–
-
2
New Entry
–
Save a number in the
directory
OK
Name
OK
Dial a number from the
directory
First letter or
Dial a number from the
call list
and
Adjust the handset
volume
Settings OK Sound Settings
Handset Volume OK
or
INT
Secrecy
INT
Microphone off;
Make an internal call
INT
e.g.
Transfer call
(connect)
INT
e.g.
Call all handsets
INT
DEF
3
ABC
2
CALL ALL
SET
R
ABC
2
OK
OK
Microphone on
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In this guide
At a glance
1
Introducing the
Diverse 3010 Executive
4
Building up a phone system
4
Safety information
5
Setting up
6
Using your
Diverse 3010 Executive
Switching on/off and locking
the keypad
Making and receiving calls
Handsfree talking
Secrecy
Paging and making calls
between handsets
Using the Directory to store
and dial numbers
Entering names and numbers
Using the redial memory
Using Caller Display
and Call Waiting
BT’s Caller Display and
Call Waiting
Information displayed via
other UK networks
Telephone Security
Base station and handset PIN
Emergency numbers
Call barring and Call enabling
10
10
11
12
12
13
Additional features
Handset settings quick guide
Beeps
Quick reference handset display
Base station settings
Open listening at the handset
Using the Room Monitor
Call allocation
33
33
34
35
36
36
39
Registering a new
Diverse 3000 handset with
the base station
42
Using multiple base
stations and handsets
44
Using your Diverse 3010
Executive with a switchboard 47
Setting to Tone or Pulse dialling
16
16
21
22
33
General information
Guarantee
If you have to return your
Diverse 3010 Executive
47
50
50
50
Help
51
Index
55
22
23
27
27
30
31
Hints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
3
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Introducing the
Diverse 3010 Executive
Please read the instructions carefully
before use and retain this user guide
for future reference. This guide covers
the basic features of the Diverse 3010
Executive.
Building up a phone
system
INT
1
ABC
2
INT
DEF
3
INTRODUCTION
As this product is rechargeable, it is
normal that a certain amount of heat
will be produced in its day-to-day
operation. Whilst this is entirely safe
we would advise against placing this
product on antique, veneered or
wooden surfaces as damage may occur.
4
2
DEF
3
MNO
6
GHI
JKL
MNO
5
5
6
WXYZ
PQRS
7
TUV
9
WXYZ
#
✱
0
#
7
✱
8
0
R
4
INT
1
8
9
R
ABC
2
INT
DEF
3
1
ABC
2
DEF
3
GHI
JKL
MNO
6
GHI
JKL
MNO
5
5
6
PQRS
TUV
WXYZ
PQRS
7
TUV
9
WXYZ
#
✱
0
#
4
7
8
0
R
Note
ABC
JKL
TUV
4
✱
You can add further handsets to build up
an easy-to-use cordless telephone system.
Up to 6 separate handsets (8 with
Diverse 2-line and Diverse ISDN) can
be used with each Diverse base station;
and each handset can itself work from
4 base stations.
1
GHI
PQRS
4
9
R
INT
1
8
ABC
2
INT
DEF
3
1
ABC
2
DEF
3
GHI
JKL
MNO
6
GHI
JKL
MNO
5
5
6
PQRS
TUV
WXYZ
PQRS
7
TUV
9
WXYZ
#
✱
0
#
4
7
✱
R
8
0
4
R
8
9
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Safety information
General
For the handset use only approved
nickel-cadmium (NiCad) or nickel-metal
hydride (NiMH) rechargeable batteries. Never
use other batteries or conventional alkaline
batteries. They could lead to a short circuit
or destroy the battery casing. Recommended
batteries should have a power rating of at
least 600mAh 1.2V. Batteries are available
from the Diverse Helpline 08457 908070.
If Keyguard is active, it is still possible to
make emergency calls to 999 and 112.
Do not open the handset or base station.
This could expose you to high voltages or
other risks. Contact the helpline for all repairs.
Radio signals transmitted between the
handset and base may cause interference to
hearing aids.
Do not stand your product on carpets or
other surfaces which generate fibres, or place
it in locations preventing free flow of air over
it’s surfaces.
Do not submerge any part of your product in
water and do not use it in damp or humid
conditions, such as in bathrooms.
Do not expose your product to fire, explosive
or other hazardous conditions.
SAFETY INFORMATION
Only use the power supply included with the
product. Using an unauthorised power supply
will invalidate your warranty and may damage
the telephone. The item number for the mains
power supply is C39 280-Z4-C174/..-C67.
The product may heat up when the batteries
are being recharged. This is normal.
However, we recommend that you do not
place the product on antique/veneered wood
to avoid damage.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the power
and telephone line cord for the duration of
the storm.
Approved rechargeable batteries
Nickel-Cadmium (NiCd)
This product should not be used near
emergency/intensive care medical equipment
and should not be used by people with
pacemakers.
Sanyo N-3U (700 mAh)
Never dispose of batteries in a fire. There is
a serious risk of explosion and/or the release
of highly toxic chemicals.
Panasonic 600 DT (600 mAh)
GP GP60AAKC (600 mAh)
Varta 751RS (700 mAh)
Mobile Power 700 (700 mAh)
Nickel-Metal Hydride (NiMH)
Cleaning
Simply clean the handset and base station
with a damp (not wet) cloth, or an antistatic
wipe. Never use household polish as this will
damage the product. Never use a dry cloth
as this may cause a static shock.
Sanyo H-3 U (1500 mAh)
Environmental
Do not expose to direct sunlight.
Friwo NiMH (1400 mAh)
GP GP130 AA HC (1300 mAh)
GP GP150 AA HC (1500 mAh)
Varta VH 1101 or
Phone Power (1000 mAh)
Panasonic HHR-110 AA (1100 mAh)
Toshiba TH-1200 AARE (1200 mAh)
5
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Setting up
Follow these steps to get
your Diverse 3010
Executive ready for use
Your handset is already
“registered” to the Diverse
3010 Executive base station.
Note
SETTING UP
Plan where you will put your Diverse
3010 Executive. It should be within
two metres of a power socket and the
phone socket.
WARNING
It is recommended that the telephone
line cord is not connected until the
handset is fully charged. This will
prevent the risk of the phone being
answered prior to the batteries being
fully charged and therefore not
achieving their optimum capacity.
2 Plug the 3 pin adaptor
into a mains power socket
and switch on
1 Connect the power cable
Plug the power cable into the power
socket on the underside of your Diverse
3010 Executive. The power cable
connector is coloured red. Please take
care that the telephone cord and power
cable plugs are connected to the correct
socket as incorrect placement could
damage the base station.
Red socket
6
Note
Use only the power adaptor
C39 280-Z4-C174/..–C67 with your
Diverse 3010 Executive.
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3 Install the rechargeable
batteries in the handset
The handset uses the two AA size
rechargeable batteries, which are
supplied. You must only use approved
batteries. To install them, insert the
batteries as indicated on the inside of the
battery compartment or in the picture
below. Slide the battery compartment
cover shut. The battery compartment
cover may be found in the packaging
with the batteries.
Slide battery cover down and lift off.
5 Charge the handset
batteries
When charging for the first
time, we recommend that
you let the batteries charge
for the full 16 hours before
making and receiving calls.
Battery display when inserting
or replacing a battery
SETTING UP
When you replace the handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until
the batteries register full again. From
then on the display will be correct.
Place the handset on the base.
When charging, the battery level
symbol shown on the display flashes.
4 Fit the handset belt clip
Fit the belt clip onto the back of the
handset.
Slot
Tab
Battery performance
After charging your Diverse 3010
Executive for the first time, subsequent
charging time for the handset batteries
is approximately 4-5 hours. Batteries
and case may become warm during
charging. This is normal.
7
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Note
If e.g Base 1, flashes continuously
Under ideal conditions, the handset
batteries should give about 10 hours
talktime or 100 hours standby on a
single charge. However, new NiCad
batteries do not reach their full capacity
until they have been in normal use for
several days.
It means the handset is either out of
range or is not registered with the base
station. To register, follow the steps on
page 42. All additional handsets you
purchase will need to be individually
registered with the base station before
they will work with the Diverse 3010
Executive.
Please note that the lifespan of NiCad
rechargeable batteries depends on how
heavily they are used. However, over
time, their capacity to recharge will
begin to diminish and they will
eventually need replacing.
Battery low warning
SETTING UP
An LCD on the handset display shows
the current state of the charge. When
the batteries are almost flat a beep
sounds and the display shows the empty
battery symbol. Displays showing the
various states of charge are shown
below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
8
The base number may also flash after
a power failure. Provided the handset
has been registered with the base, the
base number will stop flashing after
a while indicating the handset has
automatically re-registered to the
base station. If it continues to flash,
re-register the handset to the base
station.
Note
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’ the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, then
ON again, it will find the base station
within a few seconds.
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6 Connect the telephone line
cord to the Diverse 3010
Executive base station
Helpline
If you experience any difficulty,
please call the Diverse Helpline on
08457 908070 .
Ensure that this is fitted correctly into
the right socket.
Dark blue socket
SETTING UP
7 Plug your Diverse 3010
Executive into the phone
socket
8 Please remove the
protective film from the
display
9
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Using your Diverse 3010
Executive
Display
Option buttons
Power
Switching on/off and
locking the keypad
To switch on/off
Menu button
Press and hold down the RED
PHONE button for about a
second.
Talk
(Green phone)
End Call
Directory
(Red phone)
Handsfree
Note
USING
Your Diverse 3010 Executive offers a
menu driven display. You enter menu
lists by pressing the MENU button. The
OPTION buttons below the screen allow
you to select options within each menu
and make adjustments to their settings.
The handset is already set to ‘on’.
To lock the keypad
This prevents you accidentally
operating the handset’s keypad
when carrying it around. You
can receive calls, but cannot
make calls.
Note
You can quit any menu at any time by
pressing the RED PHONE button
.
To go back one step, press the GO BACK
–
button –
– .
#
Press and hold down the
button.
#
To unlock the keypad
#
10
Press and hold the # button.
You can now use the keypad
again.
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Making and receiving calls
To make a call
Note
The HANDSFREE button will also flash
when the phone rings.
Caller Display/Call Waiting
KEYPAD
Key the number you want.
Use the DELETE CHARACTER
button on the display to correct
any number you press by
mistake.
The Diverse 3010 Executive can let you
know who’s calling before you answer
the telephone.
Or
Call timer
Press the GREEN PHONE
button.
Your Diverse 3010 Executive
automatically times the duration of all
outgoing external calls. The handset
display shows the call duration both
during your call and for a few seconds
after it is completed.
➜
Press the GREEN PHONE
button.
You hear the dial tone.
Key the number you want.
USING
The number is dialled.
With BT’s Caller Display and Call
Waiting services, your Diverse base
station receives caller information which
is transmitted over the BT network, for
more information see pages 22-26.
To end a call
Note
Press the RED PHONE button.
To receive an external call
Press the GREEN PHONE
button.
The default setting is for an immediate
connection to callers when lifting the
handset from the base station or
charger. This is called Auto Talk. It
can be deactivated so that you always
have to press the GREEN PHONE
button to answer a call. See page 34.
Or
Lift the handset off the base
station or charger.
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Handsfree talking
To answer a call in
handsfree mode
Using your phone handsfree
You can make and receive calls without
lifting the handset by pressing the
HANDSFREE button
.
This lets you keep your hands free, for
example to take notes. It also enables
others in the room to hear and join in
the call.
The loudspeaker is built into the
handset allowing you to hold a
handsfree conversation anywhere within
range of the base station as well as
when the handset is left on the base
station.
Press HANDSFREE when the
phone rings.
Secrecy
You can switch off the handset
microphone so that your caller cannot
hear you while you talk to someone else
in the room.
When ready, you can switch the
microphone back on.
To hold a handsfree call:
USING
During a call:
To make a call
INT
Press the INT button to switch
the microphone off. Your caller
will hear a melody. Display
shows Extern (flashing) and
Intern.
R
Press the R button to speak to
your caller again.
Press the HANDSFREE button.
By pressing the HANDSFREE
button again you can adjust the
volume with the RIGHT/LEFT
arrows.
Handsfree Vol: 5
–
–
–
OK
Note
Secrecy is not available for internal calls.
Key the number you want.
Press the GREEN PHONE
button if you want to speak to
your caller privately.
Press the RED PHONE button
to end the call.
12
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To redial the last number
To delete a redial number
Press the REDIAL button.
Press REDIAL. The last number
dialled is shown.
Press the DOWN button to
highlight the number you want
to delete.
–
––
–
-
–
Press the GREEN PHONE button.
The number is automatically
dialled.
To redial one of the last five
numbers
Press the DOWN button to
highlight Delete Entry.
OK
The last five numbers dialled
are saved.
Note
If the redial number is in your
directory the name is displayed instead
of the number.
USING
Press the GREEN PHONE
button to dial.
Press the OK button to
confirm.
Press the RED PHONE button
to return to standby.
Press the REDIAL button.
Press the DOWN button to
highlight the number you want
to redial.
Press the MORE OPTIONS
button.
Paging and making calls
between handsets
If you have multiple handsets registered
with the base, the Diverse 3010
Executive enables two handsets to talk
to each other on an internal ‘intercom’
call, while a third handset can be on an
external call.
To find a handset’s extension
number
INT
Press the INT button.
The handset’s extension
number is displayed ie. Intern 3.
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To page a handset from the
base station
To receive a paged call
The display shows:
To locate handsets that are
away from the base station.
Paging Call
Press the BASE PAGE button
on the base. All handsets
registered with the base will
ring for 30 seconds.
SILENT
Pick up the handset from the
base.
To stop paging press the BASE
PAGE.
Or
Press the GREEN PHONE
button.
Or
USING
Press the GREEN PHONE
button on the handset. If you
have additional handsets, you
can make internal intercom
calls between the handsets.
To put an outside call on hold
while you make an internal call
INT
To make an internal
intercom call
Press the INT button. Your
handset internal number is
displayed e.g. 1.
Press the number of the
internal handset number you
wish to call e.g. 2 or press the
CALL ALL CALL ALL button to call all
handsets.
ABC
2
INT
Press the INT button. Your
handset internal number is
displayed.
Press the internal handset
number you wish to call e.g. 2
CALL ALL or press the CALL ALL button
to call all handsets.
ABC
If calling all handsets, you can
talk to the first handset that
answers.
2
If calling all handsets, you can
talk to the first handset that
answers.
Press the RED PHONE button
to end the call.
14
R
To return to your external
caller press the RECALL button.
The internal number you
called will hear internal busy
tone and will need to press the
RED PHONE button to end
the connection.
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Quick call transfer
After dialling the other handset, you
can immediately press the RED PHONE
button, or replace the handset on the
base and the call will be transferred
straight through. If the other handset
is already engaged, or does not answer
the call within 30 seconds, the call will
be returned to your handset.
To accept call waiting on an
internal call
If two people are on an internal
call and an external call comes
in you will hear a short beep
and Extern flashes on the
display.
ACCEPT Press the ACCEPT button.
To transfer an external call
between handsets
The internal call is disconnected
and you are connected to the
external caller.
INT
ABC
2
USING
If you are in conversation with
an outside caller and want to
transfer the call to another
handset.
Press the INT button.
Press the number of the
internal handset you wish to
call e.g. 2.
When the call is answered,
press the RED PHONE button
or replace your handset on the
base station.
15
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Using the Directory to
store and dial numbers
Your Diverse 3010 Executive has a
Directory which stores up to 100 names
and numbers in the memory (the
longer the name, the more memory will
be used).
You can use the Phone Book to look up
names and numbers and dial directly.
Entering names and
numbers
There are three lines in your display
for entering information. 1st line for the
name (maximum 16 characters) 2nd
and 3rd line for the number (maximum
32 characters).
Controlling the cursor
LEFT/RIGHT arrows are used
to move the cursor to the right
or left or to the end of the line.
To add a name and number to
the Directory
The DOWN arrow is used to
move from the “name” line to
the “number” line.
USING
Press the DIRECTORY button.
Display shows — — — if the
phone book is empty, otherwise
the names in alphabetical order.
-
–
–
––
–
The UP arrow moves you back
up to the name line.
The “first letter” of the name is
written automatically in upper
case, the letters immediately
afterwards are written in lower
case.
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight New Entry.
OK
KEYPAD
Press the OK button.
Enter the name: (see Entering
names and numbers).
Press the DOWN button to
move the cursor to the next
line.
Enter the number (including
dialling code).
-
–
–
––
–
Press the MORE OPTIONS
button.
Save Entry is highlighted.
OK
16
Letters are entered by pressing
the relevant button repeatedly.
For example, to store the name
TOM:
Press the OK button to
confirm.
TUV
8
MNO
6
MNO
6
Press and hold 8 on the keypad
until T appears in the display.
Then press and hold 6 on the
keypad until the display shows O.
Enter the M by pressing and
holding 6 for longer on the
keypad until M appears on the
display.
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If this is the correct name, press
the GREEN PHONE button to
dial, or scroll using the UP or
DOWN arrows to move to the
correct name, and then press the
GREEN PHONE button to dial.
Delete
Press the DELETE button to
delete the character to the left
of the cursor. Hold down the
button to keep deleting
characters automatically.
To change an entry in the
directory
➜
Insert
Press the DIRECTORY button.
Characters are inserted to the
left of the cursor. Position the
cursor and add the character
required.
–
OK
–
––
–
-
Press the GREEN PHONE
button to dial the number.
Press the DOWN arrow to
highlight Edit Entry.
–
Press the DOWN or UP arrows
to scroll through to the name
you require.
Press the OK button.
Change the name and number
as required using the DELETE
button.
Press the MORE OPTIONS
button.
Press the DOWN arrow to
highlight Save Entry.
Or
To quick search for a directory
name, press the UP/DOWN
arrows to scroll to the entry
you want or find the required
name by using the keypad to
enter the first letter of the name.
Press the MORE OPTIONS
button.
USING
Press the DIRECTORY button
to open the phone book.
–
––
–
-
To dial a number stored in
the Directory
Press the UP/DOWN arrows to
scroll to the entry you want or
find the required name by
using the keypad to enter the
first letter of the name.
➜
KEYPAD
OK
Press the OK button to
confirm.
The display will now highlight
the first name in the address
book that starts with that letter.
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the keypad to enter the first
letter of the name.
–
––
–
-
–
To view an entry in the
directory
Press the DIRECTORY button.
Press the UP/DOWN arrows to
scroll to the entry you want or
find the required name by
using the keypad to enter the
first letter of the name.
-
–
–
––
–
USING
OK
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight Copy Entry.
OK
Press the OK button.
2
Enter the internal handset
number e.g. 2 that you want to
copy the entry to.
OK
Press the OK button to confirm.
ABC
Press the DOWN arrow to
highlight Display Entry.
Receiving handset:
Press the OK button to see the
name and number.
Press the GREEN PHONE
button to answer the call.
Note
Copying and deleting entries or
directories from one handset to another
is only possible on the Diverse 3000
Executive or Diverse 3010 Micro range
as long as both handsets are registered
to the same base.
The receiving handset will ring.
KEYPAD
OK
YES
NO
To copy an entry from one
handset to another
You can copy an entry to
another handset to avoid having
to input the same entry twice.
Press the DIRECTORY button.
Press the UP/DOWN arrows to
scroll to the entry you want or
find the required name by using
18
Press the MORE OPTIONS
button.
Enter the receiving handset
PIN (original setting 0000).
Press the OK button.
Once the entry has been
successfully transferred. You
have the option to copy more
entries. Press the YES button
for an additional entry or the
NO button to end the function.
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To copy a directory from one
Executive handset to another
To delete an entry in the
directory
You can copy the entire
directory to another handset to
avoid having to input the same
entries twice. Using the
handset with the directory you
wish to copy (e.g. handset 1).
Press the DIRECTORY button.
Press the UP/DOWN arrows to
scroll to the entry you want to
delete, or find the required
name by using the keypad to
enter the first letter of the
name.
Press the DIRECTORY button.
–
––
–
–
–
-
Press the MORE OPTIONS
button.
-
–
––
–
Press the DOWN button to
highlight Copy List.
OK
Press the OK button.
Enter the internal handset call
number, e.g. 2 that you want to
copy the directory to.
OK
Press the OK button.
Press the DOWN arrow to
highlight Delete Entry.
OK
Press the OK button to confirm.
USING
2
ABC
Press the MORE OPTIONS
button.
The receiving handset will ring.
Press the GREEN PHONE
button to answer the call.
KEYPAD
Enter the receiving handset’s
telephone PIN (original setting
0000).
OK
Press the OK button to confirm.
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To delete all names and
numbers in the directory
Insert a pause in the directory
Using Insert Pause allows you
to insert a pause. This is
generally required when your
Diverse base station is connected
to a switchboard/PBX.
Press the DIRECTORY button.
-
–
–
––
–
Press the MORE OPTIONS
button.
Press the DOWN arrow to
highlight Delete List.
OK
KEYPAD
OK
Press the OK button.
Enter the PIN number of the
handset (original setting 0000).
See adding Name and Number
into directory (page 16).
Press the OK button.
The display shows a Yes or No
option to confirm deletion from
the directory. If Yes is selected,
the entire directory is deleted.
USING
Some people may have a
requirement to insert a pause
when, for example, a chargecard
or home banking is used.
KEYPAD
Enter the name.
Press the DOWN button to move
the cursor to the next line.
R
When entering numbers press
R on the keypad where pause
is needed.
Save as instructed on page 16.
To check how much memory
is available in the directory
Press the DIRECTORY button.
-
–
–
––
–
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight Available Memory.
OK
20
Press the OK button. The
percentage memory available
for storing further entries in
your handset is displayed for
approximately 2 seconds.
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Using the redial memory
As well as being able to redial the last
five numbers called (see page 13) you
can display and delete numbers or edit
and copy them into the Phone Book.
To copy a redial number to
the Directory
Press the REDIAL button.
Press the DOWN button to
highlight the number you want.
-
–
–
––
–
Press the MORE OPTIONS
button.
OK
KEYPAD
-
–
–
––
–
USING
Press the DOWN button to
highlight Copy to Dir.
Press the OK button.
Enter a name for the number
(see page 16).
Press the MORE OPTIONS
button.
Save Entry as highlighted.
OK
Press the OK button to confirm.
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Using Caller Display and
Call Waiting
BT’s Caller Display and
Call Waiting
CALLER DISPLAY
If you subscribe to Caller Display you can
see who is calling you (on your handset
display). If you are on a call and you also
subscribe to a Call Waiting service, the
second incoming call number will
appear on the handset display and you
will hear an intermittent beep through
the handset. This is to alert you to
another caller waiting to speak to you.
With BT’s Caller Display and Call Waiting
service, your Diverse base station receives
caller information which is transmitted
over the BT network. This includes the
date and time of the call. A quarterly fee
is payable.
With the Executive handset, the screen
shows the caller’s number (if it has been
sent) when the phone rings. If you have
stored a name to go with the number in
your handset directory, the name will be
displayed instead.
22
To take the call waiting
R
Press the RECALL button. Your
1st caller is put on hold whilst
you speak to your 2nd caller.
To speak to your 1st caller again
you can either:
R
R
Press the RECALL button again
and you will be reconnected to
your 1st caller, your 2nd caller
will be put on hold. You can
use the RECALL button to
toggle between the two callers.
Or
Press the RED PHONE button
to end the conversation with
the caller you are currently
speaking to. The handset will
ring again.
Press the GREEN PHONE
button and you will be
reconnected to the caller who
was on hold.
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Information displayed via
other UK networks
If you are connected to a different
network, you will first have to subscribe
to that network's Caller Display and
Call Waiting service. Call your network
provider for more information.
Note
Calls that are “withheld”, “unavailable”
or “international” are not stored in
the calls list, as there is no telephone
number sent via the network.
To view the calls list
Using the Executive handset
When the phone rings, your caller’s
number is displayed.
If the caller has withheld their number,
the display shows:
The original setting is set to list
“All Calls”.
Press the button beneath the
in the display.
SILENT
The display briefly shows:
If the caller’s number is unavailable the
display shows:
External call
UNAVAILABLE
SILENT
If you call from another handset, the
display shows:
CALLER DISPLAY
Withheld
WITHHELD
The entries are stored
according to the time they
were received. With the latest
call first.
No of messages
New: 5
Old: 2
The newest entry is then
displayed after approximately
2 seconds.
ALL CALLS SETTING
Internal call 6
SILENT
Display shows the
icon to indicate
you have a new call in your Calls List.
The Executive handset displays details
of the 30 most recent calls. When the list
is full, new calls replace the oldest calls.
Date
Time
01.11.
05:15PM
1234567890
This indicates
that the call was
answered when
it was received.
01/15
Shows the
number of calls
in the Calls List,
i.e. call 1 of 15.
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UNANSWERED CALLS SETTING
01.11.
05:15PM
1234567890
To enter the calls list when
no
icon is shown on the
display
(03)
Indicates the number of times a
call was received from the same
telephone number.
INT
Press the INT button.
SET
Press the SET button.
ABC
WARNING
Changing your calls list from one setting
to the other will automatically delete
any entries in the current calls list.
CALLER DISPLAY
To set the calls list to
contain all calls or unanswered
calls only
INT
Press the INT button.
SET
Press the SET button.
0
a A
✱
OK
1
ABC
2
OK
Press the 0 button then press
the ✱ button.
Press the 2 button. The display
briefly shows the number of
new and old calls.
The display then shows the
number/or name (if in your
directory) of the most recent
caller along with the date and
time the call was received.
To dial a number in the
calls list
Press the
button to enter
the calls list, or press the INT,
SET and 2 buttons.
Press the OK button. Display
shows 1 or 2 flashing (depending
on the current setting).
Scroll through the calls list
using the UP and DOWN arrows
until the number you require is
displayed.
Enter 1 if you want the calls
list to contain details of
unanswered calls only.
Press the GREEN PHONE button
and the number is dialled.
Or
Press the RED PHONE button
to return to standby.
Enter 2 if you want the calls list
to contain details of all calls
received.
Press the OK button to
confirm.
Press the RED PHONE button
to return to standby.
24
2
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To copy a number from the
calls list to the directory
Press the button beneath the
in the display to enter the
calls list, or press the INT, SET
and 2 buttons.
Scroll to the number you wish
to copy.
Scroll to the number you
require.
Press the MORE OPTIONS
button.
–
––
–
–
-
–
Press the button beneath the
in the display to enter the
calls list, or press the INT, SET
and 2 buttons.
-
–
––
–
To delete a number in the
calls list
Press the DOWN button to
highlight Copy to Dir.
OK
-
–
–
––
–
Enter a name for the number
(see page 16).
Press the MORE OPTIONS
button.
Save Entry is highlighted.
OK
Press the DOWN button to
highlight Delete Number.
OK
Press the OK button.
You hear a confirmation beep
and the display returns to the
calls list.
CALLER DISPLAY
KEYPAD
Press the OK button.
Press the MORE OPTIONS
button.
Press the RED PHONE button
to return to standby.
Press the OK button to confirm.
You will hear a confirmation
beep.
Press the RED PHONE button
to return to standby.
25
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To delete the whole calls list
All entries are deleted.
INT
Press the INT button.
SET
Press the SET button.
DEF
3
Press the 3 button.
#
Press the # button.
OK
Press the OK button.
KEYPAD
OK
1
CALLER DISPLAY
OK
Enter the base PIN number
(original setting 0000).
Press the OK button.
Press the 1 button.
Press the OK button. You will
hear a confirmation beep.
Press the RED PHONE button
to return to standby.
If you are using a Classic
handset (or an Additional
handset) please refer to that
user guide for Caller Display
information.
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Telephone Security
Your Diverse 3010 Executive gives you a variety of ways
to prevent unauthorised use of the phone or handset.
Base station and
handset PIN
To change the Diverse 3010
Executive base station PIN
code
As a digital phone system, your Diverse
3010 Executive provides excellent
security against others ‘listening in’ to
your calls. You can also prevent
unauthorised use of the handset(s).
To do this you need to know the PIN
numbers.
This protects your settings and
helps prevent unauthorised
handsets using your system.
Note
For extra security we recommend you
change your base station and handset
PIN numbers.
INT
Press the INT button.
SET
Press the SET button.
0
The standard setting for both the base
station PIN and handset PIN is 0000.
If you do not wish to change either, you
can use this number for all code and
PIN related functions. Please be aware
that anyone with access to the base
station PIN (and this user guide) has
the potential to change system settings.
If you change your handset PIN, keep a
record of the new number in the box
provided at the front of this user guide.
PQRS
7
OK
KEYPAD
OK
Press the 0 button then press
the 7 button.
Press the OK button.
Enter the current base station
PIN (original setting 0000).
Press the OK button.
KEYPAD
Enter the new four digit code.
KEYPAD
Enter the new code again.
OK
SECURITY
The original setting for the
Base station PIN code is 0000.
You can change this to any
4-digit number.
Press the OK button to confirm.
You hear a confirmation beep.
The new code is stored.
Press the RED PHONE button
to return to standby.
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To change the handset PIN
(personal identification
number)
The PIN on your handset
protects functions and settings
from unauthorised access.
Note
You can press the RED PHONE button
at any time during these steps to quit
the procedure.
To switch the telephone
handset lock on and off
A handset PIN is necessary in
order to:
– reset the memory
– reset to the original settings.
You can prevent an individual
handset from being used to
make all calls except for 999
emergency services.
Handset power must be
switched to ON.
You can still receive incoming
calls. When the phone rings,
press the GREEN PHONE
button as normal.
Press the MENU button.
Settings is highlighted.
SECURITY
OK
OK
KEYPAD
OK
Press the OK button.
Press the DOWN arrow to
highlight Security.
To switch on:
Press the OK button.
Settings is highlighted.
Enter the current PIN number
(original setting 0000).
KEYPAD
OK
Press the OK button.
Press the OK button.
KEYPAD
Re-enter your new PIN number.
OK
Press the OK button. You hear
a confirmation beep and the
new PIN is stored.
Press the OK button.
Press the DOWN arrow to
highlight Security.
OK
KEYPAD
Enter your new PIN number.
Press the RED PHONE button
to return to standby.
28
OK
Press the OK button.
Change PIN is highlighted.
OK
Press the MENU button.
OK
Press the OK button.
Enter the current handset PIN
number (original setting 0000).
Press the OK button.
Press the DOWN arrow to
highlight Handset Lock.
OK
Press the OK button. You hear
a confirmation beep and a appears next to Handset Lock.
Press the RED PHONE button
to return to standby.
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Display shows:
DEF
3
Press the 3 button. Handset
Restriction set.
Handset Locked
Hset Restriction
30
OFF
➜
To switch off:
OFF
KEYPAD
OK
OK
Press the OFF button.
0
Press the 0 button.
Enter the current PIN number
(original setting 0000).
OK
Press the OK button.
KEYPAD
Press the OK button.
The disappears from
Handset Lock.
OK
Press the RED PHONE button
to return to standby.
KEYPAD
You can prevent any registered
handset from making external
calls. The handset can still be
used for:
0
Press the OK button. Display
shows the numbers of all
handsets registered to the base
station (e.g. 1-6).
Enter the number of the
handset you want to disable.
Press the 0 button to stop the
handset from making external
calls.
Or
2
Press the 2 button to allow the
handset to make external calls
again.
OK
– receiving external calls
Press the OK button to confirm
the setting.
– dialling 999
emergency services number
Press the RED PHONE button
to return to standby.
– making internal call
SECURITY
To switch external dialling off
and on
Enter the base station PIN
(original setting 0000).
ABC
– dialling ‘additional emergency’
numbers which have been
stored (see Emergency
Numbers).
INT
Press the INT button.
SET
Press the SET button.
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Display shows:
Emergency numbers
EMERGENCY NOS.
_
_
02 1 _
Storing your own additional
emergency numbers
SECURITY
Memory location
(1-4).
Function number
entered previously.
Press the UP/DOWN arrows
if necessary to scroll to the
location you want (ie. 1-4).
Press the OK button.
OK
KEYPAD
Press the INT button.
SET
Press the SET button.
0
ABC
2
OK
KEYPAD
OK
30
Press the 0 button then press
the 2 button.
Press the OK button.
Enter the base station PIN
(original setting 0000).
Press the OK button.
Enter the additional emergency
number you want.
Press the DELETE button to
delete digits.
Press the OK button to confirm.
OK
INT
OK
Blank or previously
stored number.
➜
To store, change and delete
additional emergency
numbers
➜
Before call barring has been set, you
can add up to four additional emergency
numbers, each up to 16 digits long.
For example, the doctor’s number, your
partner’s mobile phone or other family
number. You can do this from any
handset registered to the base station.
Emergency services (999) and
additional emergency numbers can be
dialled even if the telephone is locked.
(N.B.: This does not apply if connected
to a switchboard and call barring is set.)
Press the RED PHONE button
to return to standby.
My additional emergency
numbers are
1
2
3
4
999 and additional emergency
services numbers are not
affected by any call barring
setting. You will still be able to
dial them.
(N.B.: This does not apply if
connected to a switchboard and
call barring is set.)
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To dial your additional
emergency numbers
Press the GREEN PHONE
button to obtain dial tone.
KEYPAD
Dial the additional emergency
number.
Call barring and
Call enabling
Note
From switchboards you can dial:
– The access code (eg 9) followed by
112 or R 112.
WARNING
You cannot dial 9 999 or R 999 from
behind a switchboard when call barring
is set.
Directory for barred/enabled
numbers
You can bar specific numbers, e.g. all
international calls by barring the
international dial code 00.
Enabling
You can also specifically set a handset
so that it can only dial certain numbers.
Call barring affects all handsets
registered to the base station.
If a barred number is dialled, the phone
hangs up automatically and the barred
number is displayed.
You can store up to five numbers as
either barred or specifically enabled
phone numbers. These can be pre-fix
numbers, eg 00 for all international
calls. Incoming calls are not affected.
Note
Emergency Services 999 calls can be
made at all times.
INT
Press the INT button.
SET
Press the SET button.
0
1
OK
KEYPAD
OK
SECURITY
To: Bar numbers.
Enable handsets to call only
specified numbers.
Create a memory list.
Press the 0 button then press
the 1 button.
Press the OK button.
Enter the base station PIN
(original setting 0000).
Press the OK button. Display
shows the first location.
CallRestriction
_
_
01 1 _
Blank (or previously
stored numbers.
Memory location
(1-5).
Function number
entered previously.
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Press the UP/DOWN buttons
if necessary to scroll to the
location you want 1-5.
OK
➜
OK
To switch call barring/call
enabling on and off
Press the OK button.
Once you have set the numbers
you want, you can then switch
call barring/ enabling on or off
at any time (see below). You
can do this from any handset
registered to the base station.
Enter the number you want to
bar, enable or change. Press the
DELETE button to delete digits.
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
Note
INT
Press the INT button.
SET
Press the SET button.
0
Press the 0 button twice.
The barred or enabled numbers must
be switched on before you can use this.
Base Lock Set
00
SECURITY
➜
OK
KEYPAD
OK
1
OK
Press the OK button.
Enter the base station PIN
(original setting 0000).
Press the OK button.
Press 1 to bar the numbers
you have stored.
3
Press 3 to enable handsets to
dial only the numbers stored
0
Press 0 to switch call barring/
call enabling off.
OK
Press the OK button to confirm.
DEF
Press the RED PHONE button
to return to standby.
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Additional features
Handset settings quick
guide
The handset settings menu allows you
to change:
• Ringer volume The handset ringer
has 5 volume settings.
• Ringer melody The handset ringer
has a choice of 10 melodies.
Change PIN Lets you change the
handset PIN number used to access a
range of features. See pages 27-28.
Language A range of seven languages
is available for the display on the
handset.
ADDITONAL FEATURES
Room monitor This sets the level at
which the handset will pick up sounds
and initiate a call. It is only enabled when
room monitor function is switched on.
Beeps
You can switch specific beeps on or off.
When off this saves battery energy but
may deprive you of information you need
while using your phone.
• Key beep Each time you press a
button, the action is confirmed by a
beep. The original setting is ON.
• Battery warning beep Tells you
when the battery needs charging.
The original setting is ON.
Default reset This returns a handset to
its original settings.
Handset volume You can set the
handset volume to three different levels
low, medium and high.
Handsfree volume You can set the
handsfree volume to five different
levels, 1 through to 5.
• Confirmation beep Confirms that you
have followed a set of instructions
correctly. The original setting is ON.
Beep
An incoming call can be signalled by a
short beep instead of the usual ring.
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Quick Reference
Handset Display
Follow these easy steps to change your handset settings.
During a call:
Press
Menu during a call
Volume
Internal Call
Network Access
Base User Option
Hset User Option
Switch to Tone
Service Set Up
Settings
OK
Sound Settings
Security
Auto Talk
Language
Default Reset
Audio
34
Scroll through the menus, directory
OK
Confirm function/input
–
––
–
Activate More Options menu
-
Ringer Volume
Ringer Melody
Beep
Handset Volume
Handsfree Vol.
Key Beeps
Batt. Low Beep
Confirm. Beeps
Activate the main menu
–
ADDITONAL FEATURES
OK
Main Menu
Settings
Base Settings
Base User Option
Hset User Option
Room Monitor Set
Service Set Up
–
–
–
/
Cancel/end functions
N.B.: Not all of these functions are available on the
Diverse 3010 Executive.
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Base station settings
To adjust the ringer volume in
the base station
0-9
OK
Press the INT button.
SET
Press the SET button
0
Press the 0 button.
JKL
Press the 5 button.
5
OK
OK
To switch music on hold on
or off
When you have a caller on
hold you can choose to let that
person listen to music while
they are waiting for you to
return to them.
Press the OK button. Display
shows the volume level set.
Ringer sounds a sample level.
Press a button between 0 (OFF)
and 6 to set the new level.
Display shows the new level.
Press the OK button to confirm
the setting.
Press the RED PHONE button
to return to standby.
INT
Press the INT button.
SET
Press the SET button.
GHI
4
Press the 4 button.
DEF
3
Press the 3 button.
OK
Press the OK button.
KEYPAD
To adjust the melody of the
base station ringer
OK
1
There are 10 melodies.
(Default setting is 1.)
INT
Press the INT button.
SET
Press the SET button
0
Press the 0 button.
MNO
6
Press the 6 button.
OK
Press the OK button. The
current set melody is played.
ADDITONAL FEATURES
0-6
Press the OK button to confirm
the setting.
Press the RED PHONE button
to return to standby.
There are seven levels: 0 = off,
6 = high. (Default setting is 6.)
INT
Press a button between 0-9 to
set the new level. The new
melody is played.
Enter the base station PIN
(original setting 0000).
Press the OK button.
Press the 1 button to switch
the music ON.
Or
0
OK
Press the 0 button to switch
the music OFF.
Press the OK button to confirm
the setting.
Press the RED PHONE button
to return to standby.
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Open listening at the
handset
De-activating open listening:
LSTN.OFF Press the LSTN.OFF button.
The external connection is not
affected.
To enable another handset to
‘listen in’ on your conversation
Using the Room Monitor
If you want another person to
hear your call, you can let them
listen in on another handset
registered to the same base
station.
ADDITONAL FEATURES
During a call with an external
user:
INT
Press the INT button. The call
is placed on hold.
KEYPAD
Enter the call number of the
other handset e.g. 2 – the
otherhandset rings, the other
internal user press the GREEN
PHONE button.
LSTN.ON Press the LSTN.ON button. You
If you have at least two handsets
registered to your base station, you can
leave one handset in a room in order to
monitor the noise level.
The handset you leave in the room is
noise activated and you can adjust its
level of sensitivity to the noise. If the
noise reaches the level you have set,
the monitoring handset will call your
handset so you can hear what’s going
on. When you hang up your handset,
the handset in the room will continue
monitoring the noise.
To set the room monitor
are reconnected to the external
user. The other internal user
can hear the conversation.
Press the MENU button.
Press the DOWN arrow to
highlight Room Monitor Set.
Note
When in Open Listening the extra
handsets can only hear the external
caller.
OK
Press the DOWN arrow to
highlight Room Monitor No.
OK
Press the OK button.
1-6
Enter the 1-6 number of the
handset to be called.
Note
The internal user can elect to
terminate open listening by pressing
the RED PHONE button.
36
Press the OK button.
OK
Press the OK button. You can
now place the handset in the
room you want to monitor.
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To adjust the sensitivity of
the room monitor
To switch the room monitor
function on
There are three levels.
1 = most sensitive 3 = least
sensitive.
Before switching the monitor
on, you must first set the
number of the handset to be
called. See ‘To set the room
monitor’.
Press the MENU button.
OK
Press the DOWN arrow to
highlight Set Level.
Press the MENU button.
Press the OK button.
Press the DOWN arrow to
highlight Room Monitor Set.
Press the LEFT or RIGHT
arrows to select the level you
want.
OK
Press the OK button.
Highlight Room Monitoring.
OK
Press the RED PHONE button
to return to standby.
Press the OK button, a appears next to Room
Monitoring to show that it is on.
ADDITONAL FEATURES
Press the OK button.
OK
Press the RED PHONE button
to return to standby. The display
shows Room Mon.Active Call
to Int (e.g.) 3.
To switch the room monitor
function off
OFF
Press the OFF button to turn
the Room Monitor off.
Note
When the Room Monitor is switched
on, the handset will not ring. Incoming
calls are displayed on the handset’s
screen.
All beeps should be switched off before
using the Room Monitor, see pages
33-34.
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To reset your Diverse 3010
Executive base station to the
original settings
To reset the handset to its
original settings
Press the MENU button.
INT
Press the INT button.
SET
Press the SET button.
Settings is highlighted.
OK
DEF
3
#
Press the 3 button then press
the # buttons.
OK
Press the OK button.
ADDITONAL FEATURES
KEYPAD
OK
Press the OK button.
0
Press the 0 button.
OK
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
This will reset:
Base volume
5
Base melody
1
Switch base lock,
and disable/enable
call numbers
OFF.
Number for
disabling/enabling
DELETED
Stored emergency
numbers
DELETED
Dialling mode
Pause after picking up
line/dial-out code
DTMF
3 seconds
It will also delete the
caller display list.
This will NOT reset:
– The base station PIN.
– Handset registration settings.
38
Press the DOWN arrow to
highlight Default Reset.
OK
Enter the base station PIN
(original setting 0000).
Press the OK button.
Press the OK button.
KEYPAD
Enter your current PIN
number (original setting 0000).
OK
Press the OK button. You hear
a confirmation tone.
Press the RED PHONE button
to return to standby.
This will reset:
– Handset earpiece volume to
– Auto talk to
– Button beeps to
– Battery warning beep to
– Confirmation beep to
– Base station on-screen
display to
– Handset volume to
– Ringer melody
– Ring priority
It will delete:
– Numbers in the redial memory.
It will not delete:
– Numbers in the Directory or
Extra Directory.
2.
ON.
ON.
ON.
ON.
OFF.
5.
1.
OFF.
This will NOT reset:
– The handset PIN.
– Registration to the base station.
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Call allocation
If you have registered additional
handsets with your Diverse 3010
Executive base station you can specify
the way you wish the phones to ring.
KEYPAD
OK
OK
To set which handset will
receive ring priority
Press the OK button to
confirm.
Press the RED PHONE button
to return to standby.
Note
If a handset is selected for ring priority
which is not actually registered then
group ringing prevails.
ADDITONAL FEATURES
Your Diverse 3010 Executive is preset
for group ringing.
Press the OK button.
Enter the number of handset
you want to ring first, e.g. 1-6
Group ringing
Your Diverse 3010 Executive will ring
all handsets registered to its base
whenever there is an incoming call.
This is called group ringing.
Ring priority
Your Diverse 3010 Executive can be set
so that an incoming call will ring first at
a preferred handset. If there is no
answer, the call will revert to all other
handsets. This is called ring priority.
Enter the base station PIN
(original setting 0000).
To change between ring
priority and group ringing
INT
Press the INT button.
SET
Press the SET button.
DEF
3
Once you have set your
Diverse 3010 Executive to ring
priority, you can select the
handset you want to ring first.
The handset registered with
the base station as 1, is
automatically the priority
handset and will ring first
unless you specify another
handset.
INT
Press the INT button.
SET
Press the SET button.
DEF
3
Press the 3 button twice.
OK
Press the OK button.
ABC
2
OK
KEYPAD
OK
1
Press the 3 button then press
the 2 button.
Press the OK button.
Enter the base station PIN
(original setting 0000).
Press the OK button.
Press the 1 button to set group
ringing.
Or
ABC
2
OK
Press the 2 button to set ring
priority.
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
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To set the number of rings on
ring priority
To change the language of
the display
You can specify the number of
rings your selected handset
can have before an incoming
call reverts to all available
handsets.
You can have the display in
English, French, German,
Italian, Spanish, Portuguese or
Dutch. The default setting is
English.
INT
Press the INT button.
Press the MENU button.
SET
Press the SET button.
Settings is highlighted.
DEF
3
GHI
4
OK
ADDITONAL FEATURES
KEYPAD
Press the 3 button then press
the 4 button.
Press the OK button.
Enter the base station PIN
(original setting 0000).
OK
Press the OK button.
2-9
Press a number button
between 2-9 to set the number
of rings you want.
OK
Press the OK button.
OK
Press the OK button to
confirm.
Press the DOWN button to
display Language.
Press the OK button.
OK
OK
Press the UP or DOWN button
to highlight the language you
require.
Press the OK button to
confirm.
Press the RED PHONE button
to return to standby.
Press the RED PHONE button
to return to standby.
If you accidentally set the
wrong language
Press the RED PHONE button
to return to standby.
Press the MENU button again.
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Press the UP and DOWN
arrows until one of these
words are highlighted:
– Einstellingen
– Reglages
– Impostazion
– Ajuste
– Instellingen
– Programgôes
Press OK.
OK
ADDITONAL FEATURES
Press the UP and DOWN
arrows until one of the
following words appear
highlighted.
– Sprache
– Langue
– Lingua
– Idioma
– Taal
Press OK.
OK
Press the UP and DOWN
arrows until one of the
following words appear
highlighted.
– Deutsch
– English
– Français
– Italiano
– Espanól
– Portugues
– Nederlands
Highlight ENGLISH.
OK
Press OK. The display should
now be back in English.
Press the RED PHONE
button to return to standby.
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Registering a new Diverse
3000 handset with the
base station
Don’t forget that your Diverse 3010
Executive handset is already registered.
Up to six handsets can be registered
and operated from the Diverse 3010
Executive base station. The system
allows you to make internal intercom
calls between two handsets while a third
is making an external call.
Press the DOWN arrow to
highlight Register.
OK
Press the OK button.
PIN
Enter the base station PIN
number (original setting 0000).
OK
Press the OK button. Display
shows Regstr.Procedure Base
(e.g.) 2 (flashes).
REGISTERING
Each additional handset you purchase
must be registered at the base station.
The example below shows how to register
a Diverse 3000 Executive or 3010 Micro
handset to the Diverse 3010 Executive
base. For registering Diverse 3000 Classic
handsets refer to the relevant user guide.
Note
You now have up to 1 minute to
register the handset, during which
the beeps will continue.
At the base station:
To register your Diverse 3000
handset to a base station
Press and hold down the PAGE
button (for about 10 seconds)
until you hear a tone.
Press the MENU button.
The handset will display the
available handset numbers e.g.
2, 3, 4, 5, 6.
Press the DOWN arrow to
highlight Base Settings.
OK
Press the OK button.
Press the DOWN arrow to
highlight the base you wish to
register to.
-
–
–
––
–
42
NB. There is a small delay before
these numbers are displayed
on the screen.
Press the MORE OPTIONS
button.
KEYPAD
Select and enter one of these
numbers. This is now the
handset’s internal number and
is registered with the base
station, e.g. Base 2 stops flashing.
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To de-register a handset
A de-registered handset cannot
be used to make calls at this
base station, e.g. to protect
against unauthorised use.
INT
Press the INT button.
SET
Press the SET button.
DEF
3
Press the 3 button.
MNO
6
Press the 6 button.
OK
Press the OK button. Display
shows De-Register Hset.
KEYPAD
KEYPAD
OK
REGISTERING
OK
Enter the system PIN number
(original setting 0000). Display
shows all registered handsets.
Press the OK button.
Press the number of the
handset you wish to delete.
Press the OK button to
confirm.
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Using multiple base
stations and handsets
It is possible to build your Diverse 3010
Executive into a much larger phone
system with the addition of up to 4 base
stations.
When planning to use a handset at more
than one base station, it is recommended
that you:
MULTIPLE
• Assign a number to each base station,
from 1 to 4.
• Number each handset (1 to 6)
registered at each base station.
• Register the handsets at base station
2 (and 3, and 4 if used) in the same
order as used for base station 1.
• Activate the display of the base station
numbers on each handset, as shown
on the next page.
Note
If you move out of range of the displayed
base station, and within range of
another base station, your radio link
will be automatically set up (provided
your handset has been registered with
the new base station.)
If, however, you move out of range of
the displayed base station, and within
range of another base station during a
call you will lose your call connection.
44
Note
The handset display shows you if the
handset is located within range of a
registered base station. If the base
station flashes continuously, it means
the handset is not within range of a
registered base station. If the base
station is not flashing, you are in range.
Using multiple base
stations and handsets
When the handset has been registered
at two or more base stations (see ‘To
register a handset’ page 42), you can
choose between three options:
You can use up to six handsets on each
Diverse base station and up to four base
stations with your Diverse handset.
The handset supplied with your first
base station is already registered as
handset 1 and your first base station is
base station 1.
Note
This procedure may vary if you are
linking to a Diverse 2-Line or Diverse
ISDN. Please refer to the user guides
for these base stations for the correct
procedure.
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To set the Diverse 3010
Executive to select the
strongest base station signal
To set your handset to fixed
base selection
Press the MENU button.
Once you have registered your
Diverse 3010 Executive to
additional base stations, you
can also set it to log on to the
strongest base station signal
automatically.
Press the DOWN arrow to
highlight Base Settings.
OK
Press the UP or DOWN arrows
to highlight the base that you
want to be fixed.
Press the MENU button.
OK
You can also set it to log on to
only one specific base station –
this is Fixed Selection.
–
OK
Press the OK button. A appears next to the base station
chosen as “fixed”.
MULTIPLE
Press the OK button.
Press the MORE OPTIONS
button.
Press the DOWN arrow to
highlight Select Base.
Press the OK button.
Press the DOWN arrow to
highlight Best Base.
OK
–
––
–
-
Press the DOWN arrow to
highlight Base Settings.
Press the OK button.
Note
> Indicates that you are registered to
the base number shown.
This indicates that this is the fixed
base station number.
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To change the base station
name
You can rename the preset base
station names which appear on
your screen. This lets your
display permanently show a
more meaningful name for your
base station, for example,
Kitchen, Study, Office.
Press the MENU button.
Press the DOWN arrow to
highlight Base Settings.
OK
Press the OK button.
MULTIPLE
Scroll to highlight the base that
you want to rename.
-
–
–
––
–
Press the MORE OPTIONS
button.
Highlight Chnge Base Name.
OK
➜
KEYPAD
-
–
–
––
–
Press the OK button.
Press the DELETE button until
the old name has gone.
Enter the new name.
Press the MORE OPTIONS
button.
Save Entry is highlighted. If you
do not want to save the changes
highlight Cancel.
OK
46
Press the OK button,
a confirmation beep is heard.
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Using your Diverse
3010 Executive with
a switchboard
Your Diverse 3010 Executive can be
connected to compatible switchboards.
If in doubt please contact your
switchboard supplier.
OK
4
Press the 4 button to set pulse
dialling with earth recall.
OK
Press the OK button to confirm.
GHI
Setting to Tone or Pulse
dialling
Press the RED PHONE button
to return to standby.
To set to TONE dialling with
earth recall
INT
Press the INT button.
SET
Press the SET button.
DEF
3
JKL
5
To set PULSE dialling with
earth recall
OK
KEYPAD
INT
Press the INT button.
SET
Press the SET button.
DEF
3
JKL
5
OK
KEYPAD
Press the 3 button then press
the 5 button.
OK
Press the 3 button then press
the 5 button.
Press the OK button.
Enter the current base station
PIN (original setting 0000).
Press the OK button.
3
Press the 3 button to set Tone
with fixed flash time.
1
Press the 1 button to set tone
dialling with earth recall.
DEF
Press the OK button.
Enter the current base station
PIN (original setting 0000).
SWITCHBOARD
Your Diverse 3010 Executive is preset
to TONE dialling – where you hear a
tone beep each time you dial a number.
Tone dialling is suitable for all modern
digital exchanges and switchboards.
So you will only need to use this if your
switchboard uses pulse dialling. If you
cannot make a call with TONE dialling,
you may need to switch to PULSE dialling.
Press the OK button.
OK
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
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To set TONE dialling with
time break recall
INT
Press the INT button.
SET
Press the SET button.
To insert an access code
This means the access code
will be automatically dialled
before any number stored in
the Caller Display calls list.
DEF
3
JKL
5
OK
Press the 3 button then press
the 5 button.
Press the OK button.
INT
Press the INT button.
SET
Press the SET button.
GHI
4
KEYPAD
OK
Enter the current base station
PIN (original setting 0000).
Press the OK button.
0
Press the 4 button then press
the 0 button.
OK
Press the OK button.
KEYPAD
2
Press the 2 button to set tone
dialling with time break recall.
OK
Press the OK button.
ABC
SWITCHBOARD
OK
KEYPAD
Press the RED PHONE button
to return to standby.
OK
Note
It is possible to set TONE with
adjustable TBR, however, this is not
recommended for the UK network.
Enter the base station PIN
(original setting 0000).
Press the OK button.
Enter the access code for your
switchboard (this can be up to
3 digits).
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
Note
WARNING
If Call barring is set you can only dial:
9 112 or R 112 in an emergency and
not 9 999 or R 999. See page 31.
If Call barring is set you can only dial
9 112, R112 or R999 in an
emergency. Not 9 999. See page 31.
48
• You can store RCL, ✱, and # as
well as the digit keys 0-9.
• You may find it useful to enter 144
(for BT Chargecard access) as one
of the access codes, together with
an access pause of six seconds – see
‘Setting the access pause’ on the
next page.
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To set the access pause
You can change the length of
an inserted pause before the
dial tone commences. The
standard setting is for a three
second pause.
INT
Press the INT button.
SET
Press the SET button.
GHI
4
1
OK
KEYPAD
Press the OK button.
Enter the base station PIN
(original setting 0000).
SWITCHBOARD
OK
Press the 4 button then press
the 1 button.
Press the OK button.
Enter the length of pause
required by your switchboard:
1
1 for 1 second.
ABC
2 for 2 seconds.
DEF
3 for 3 seconds.
GHI
4 for 6 seconds.
2
3
4
OK
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
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General information
Guarantee
Your Diverse 3010 Executive is
guaranteed for a period of 12 months
from the date of purchase.
GENERAL INFORMATION
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the Diverse 3010
Executive, or any component thereof,
(other than batteries), which is identified
as faulty or below standard, or as a result
of inferior workmanship or materials.
Products over 28 days old from the date
of purchase may be replaced with a
refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12
month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to point
of purchase.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or any
attempt at adjustment or repair other
than through approved agents.
• This guarantee does not affect your
statutory rights.
50
Within the 12-month guarantee
period:
If you experience difficulty using the
product, prior to returning your
product, please read the Help section
beginning on page 57, or contact the
Diverse Helpline on 08457 908070 for
assistance.
In the unlikely event of a defect
occuring, please follow the Helpline’s
instructions for replacement or repair.
Outside the 12-month guarantee
period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone network.
We recommend that you call the
Helpline on 08457 908070 and ask for
details of our recommended repair agents.
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Technical information
Switchboard external line
access code
How many telephones can you have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number of
items that may be connected to any one
telephone line. The Diverse 3010
Executive has a REN of 1. Any other
instrument provided by BT may be
assumed to have a REN of 1 unless stated
otherwise. A total REN of 4 is allowed.
(For example: if Diverse 3010 Executive
is used in conjunction with three
extension telephones, each with a REN
of 1, the total REN is 4.)
When you connect your telephone to
a switchboard, you can set the
switchboard’s external line access code
so that when you make an external call
using the handset directory or redial list
the code is automatically dialled before
the number. See main user guide for
details, page 54.
GENERAL INFORMATION
Only use approved power supply item
code: C39 280-Z4-C174/..-C67.
Only use approved battery pack item
code: V30145-K1310-X143.
RTTE
This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards.
This equipment complies with the
essential requirements for the Radio
Equipment and Telecommunications
Terminal Equipment Directive
(1999/5/EC).
Switchboard compatibility
Generally this telephone may be
connected to switchboards which support
tone signalling and timed break recall.
In the event of any difficulties please
consult your switchboard service provider.
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Help
Your Diverse 3010 Executive has been
designed to be easy to use. If you
should experience a problem, please
check the following points.
Emergency calls
The emergency services can be
contacted in the UK by dialling 999,
or 112 in any country that is a
member of the European Community.
HELP
Note
If your Diverse 3010 Executive is
connected to a switchboard, you may
have to dial an access number before
999 or 112 to contact the emergency
services. Some switchboards cannot
dial out during a power failure.
N.B.: 9 999 cannot be dialled from
behind a switchboard when call barring
has been set.
Battery performance
After charging your Diverse 3010
Executive for the first time, subsequent
charging time for the handset batteries
is approximately 4-5 hours. Batteries
and case may become warm during
charging. This is normal and not
dangerous.
52
Note
Fully charged batteries do not
indicate full power when put into
a handset
When you replace handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until
the batteries register full again. From
then on the display will be correct.
Replacing handset batteries
After a time, you may find that the
handset batteries are running out of
charge more quickly. This is a standard
sign of wear and the batteries will need
replacing.
Note
Use only AA size, approved rechargeable
batteries in the handset. Any other types
may cause irreparable damage. Never
use conventional alkaline batteries.
For a list of approved batteries, see
page 5. Batteries are available from
the Diverse Helpline on 08457 908070
or your local BT shop.
Do not immerse batteries in water or
throw them into fire, or dispose of
them with ordinary domestic refuse.
To charge the batteries place the
handset on its base station.
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509
BT accepts no responsibility for
damage caused to your Diverse 3010
Executive handset by the use of
non-approved batteries.
No display appears
Is the handset switched on?
The battery may be flat or dead.
Recharge or replace the battery.
No dial tone
Is the telephone line cord plugged into
the phone socket and the base station?
If other handsets are registered on the
base, the outside line may already be in
use. Wait until the call is finished and
try again.
If you press the PHONE button whilst
the base station is flashing, you will
hear four short beeps from the handset.
Can’t get through, even though a
dialling tone can be heard
You may be set to the wrong signalling
method. To change between TONE and
PULSE dialling, see ‘Using your Diverse
3010 Executive with a switchboard’,
page 47.
Handset beeps
Are the handset batteries low? You will
hear a beep every 30 seconds.
HELP
The handset display shows the
words Search base or you cannot
link up with the base station
Is the handset registered with the base
station? To register the handset, see
page 42. Is the power cable connected at
the base and the power switched on at
the wall socket?
The base station or handset does
not ring
The ringer volume may be set too low,
or switched off at the base station. To
adjust the ringer volume at the handset
or base station, see pages 33-34 or 35
respectively.
Is the telephone line cord connected
correctly? See pages 6 and 9.
If the handset display is flashing?
You will hear four short beeps when you
press the PHONE button. Check you
are still in range of your base station.
Buzzing noise on my
Radio/TV/Answering Machine/PC
Diverse is too close and is causing
interference. Move it further away.
Note
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’ the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, and
then ON again, it will find the base
station within a few seconds.
53
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509
When connected to a
switchboard
You can’t get a connection or you
get the wrong connection after
speed dialling
Check you have selected the correct
dialling mode. See page 47.
Have you entered a pause after the
access code? See page 49.
Note
HELP
If you are still experiencing difficulty,
please call the Diverse Helpline on
08457 908070.
54
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Index
Adaptor
Additional features
Approval
At a glance
Autotalk
6
33-41
54
1
11, 34
Base station
change name
change PIN
fixed base selection
melody
music on hold on/off
reset
ringer volume
set strongest signal
Beeps
5
7
7
8
7, 51
7, 51
33
Belt Clip
7
Building up a phone system
4
Call
end
handsfree
hold
internal
make
receive
redial
secrecy
transfer
11
12
14
14
11
11
13
12
15
39
39
39
39
39
Call barring
31-32
Call enabling
31-32
Call timer
11
Call waiting
15, 22-26
Caller display
11, 22-26
Calls list
copy
delete a number
delete whole calls list
dial
enter
set
view
Cleaning
Copy
directory entry from
one handset to another
directory from one handset
to another
number from calls list to
directory
redial number to the directory
Delete
additional emergency numbers
all names and number in the
directory
entry in the directory
number in calls list
redial number
whole calls list
25
25
26
24
24
24
23
INDEX
Batteries
approved
charging
installing
low warning
performance
replacing
46
27
45
35
35
38
35
45
Call allocation
change
group ringing
ring priority
set
5
18
19
25
21
30
20
19
25
13
26
55
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509
De-register handset
43
Directory
add a name and number
barred/enabled numbers
change an entry
check memory
copy an entry
copy directory
copy redial number to
delete a character
delete all names and numbers
delete an entry
dial stored number
entering names and numbers
insert characters
insert a pause
view an entry
16
31
17
20
18
19
21
17
20
19
17
16
17
20
18
Hold a call
14
Internal intercom call
Keypad
14
lock
unlock
Language
Melody
10
10
40-41
35
Multiple base stations and handsets
44
Music on hold on/off
35
Number of rings
On/Off
40
30
30
30
30
32
10
28
35
37
Open listening
another handset ‘listening in’
36
36
Extension number
13
Paging
Guarantee
Handset
50
change additional numbers
delete additional numbers
dialling
storing additional numbers
INDEX
9
call barring/call enabling
handset
handset lock
music on hold
room monitor
Emergency numbers
de-register
display quick reference
keypad lock/unlock
lock on/off
number of rings
on/off
PIN
registering
reset
settings quick guide
Handsfree talking
make a call
Help
56
Helpline
43
34
10
28
40
10
27-28
43
38
33
12
12
51-54
find a handset’s extension
number
page handset from the base
station
receive a paged call
13
14
14
Phone socket
9
Phone system
4
Power cable
6
Protective film
9
Quick call transfer
Receiving calls
11
Redial
copy redial number to
the directory
21
15
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509
delete
last number
memory
one of last five numbers
13
13
21
13
Registering
42
REN (Ringer Equivalence Number)
50
Reset
base station to original settings
handset to original settings
38
38
Returning your
Diverse 3010 Executive
50
Room monitor
adjust sensitivity
on/off
set
37
37
36
Safety information
Secrecy
Setting up
base station ringer
handset ringer
35
33-34
5
12
INDEX
Security
base station PIN
call barring
call enabling
emergency numbers
external dialling on/off
handset lock on/off
handset PIN
Volume
27
31
31
30
29
28
27-28
6
Switchboard use
47-49
access code
48
access pause
49
dialling emergency numbers
48
pulse dialling
47
tone dialling
47-48
Technical information
Telephone line cord
50
6, 9
Transfer call
15
Unlock keypad
10
57
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Diverse 3010 Executive – Edition 4 – 22 November ’00 - 3509
Offices worldwide
The Telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
TouchtoneTM is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 2001.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Diverse 3010 Executive (11/00) 4
Designed by The Art & Design Partnership Limited.
Siemens number: A31008 – G3010 – P002 – 51 – 7610
0682
CE compliant to R&TTE Directive
(1999/5/EC).
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