User guide | BT 30 Telephone User Manual

BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
User Guide
BT PAPERJET 30
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Welcome…
to your BT PaperJet 30 plain paper inkjet
fax machine.
Combines phone, fax, copy, and SMS text message functions in one
compact machine.
Send a fax to an individual number or groups of up to 10.
Delayed sending so you can choose what time a fax is sent.
Adjustable contrast and resolution for fine detail, drawings and
photographs.
Receive text messages and send texts to compatible phones, mobiles,
fax machines and e-mail addresses.
Automatic redial feature keeps trying engaged numbers three more
times.
10 one-touch name and number directory and 50 Speed dial name and
number directory.
Redial the last 10 outgoing calls and last 20 incoming calls.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
This user guide provides you with all the
information you need to get the most from
your fax machine.
Got everything?
BT PaperJet 30 fax
Handset
Paper support tray
You must first set up your machine before you
can use it. This doesn’t take long as it is easy
to do. Just follow the simple instructions on
the next few pages or see the Quick Start
guide enclosed.
Need help?
If you have any problems setting up or using
your BT PaperJet 30, contact the Helpline on
0870 240 8026.
Alternatively, you may find the answer on the web at
www.bt.com/fax or in ‘Help’ at the back of this guide.
Mains power cable
Telephone line cord
Quick Start Guide
User Guide
Starter black ink cartridge
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
4
In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Insert paper support tray . . . . . . . . . . . . . . . . . . . 7
Insert starter print cartridge . . . . . . . . . . . . . . . . . 8
Set date and time . . . . . . . . . . . . . . . . . . . . . . . . . 9
Fax name and number . . . . . . . . . . . . . . . . . . . . . 10
Getting to know your fax
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Document feeders . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the phone
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Handsfree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Secrecy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Call timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the directories
One touch directory . . . . . . . . . . . . . . . . . . . . . . . 14
Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Edit and delete . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Speed dial directory
Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Faxing
Inserting plain paper . . . . . . . . . . . . . . . . . . . . . . . 17
Inserting documents . . . . . . . . . . . . . . . . . . . . . . . 17
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Automatic redial . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Delayed sending . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Resend, change number or cancel a stored fax . . . 19
Send fax using redial. . . . . . . . . . . . . . . . . . . . . . . 20
Receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Set reception mode . . . . . . . . . . . . . . . . . . . . . . . 21
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Polling reception. . . . . . . . . . . . . . . . . . . . . . . . . . 21
Change/cancel a timed poll . . . . . . . . . . . . . . . . . . 21
Reports and lists
Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Report meanings . . . . . . . . . . . . . . . . . . . . . . . . . 23
Transmission report . . . . . . . . . . . . . . . . . . . . . . . 24
Broadcast transmission report. . . . . . . . . . . . . . . . 24
Print now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Print installation information. . . . . . . . . . . . . . . . . 25
Set-up and Directory list . . . . . . . . . . . . . . . . . . . . 25
Caller Display
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
View and dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Caller information not available. . . . . . . . . . . . . . . 26
Copying
Copy document . . . . . . . . . . . . . . . . . . . . . . . . . . 27
SMS
Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cost of service . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Activate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sending texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Save texts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Set time limit for stored texts . . . . . . . . . . . . . . . . 30
Receiving texts . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
In this guide
Reading texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Options while reading texts. . . . . . . . . . . . . . . . . . 31
Set subaddress . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Audible alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Delete, edit, forward and print . . . . . . . . . . . . . . . 32
Print list of texts . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Print text configuration . . . . . . . . . . . . . . . . . . . . . 34
Additional settings
12 /24 hr format . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Change date and time . . . . . . . . . . . . . . . . . . . . . 35
Position of fax header . . . . . . . . . . . . . . . . . . . . . . 35
Set language and country . . . . . . . . . . . . . . . . . . . 36
Adjust print area for received documents . . . . . . . 37
Received fax size. . . . . . . . . . . . . . . . . . . . . . . . . . 37
Silent reception . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Number of rings before answer . . . . . . . . . . . . . . . 38
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Distinctive ring . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Voice call alert . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Remote start code . . . . . . . . . . . . . . . . . . . . . . . . 40
Document in memory redial . . . . . . . . . . . . . . . . . 41
Dial and fax tones on/off . . . . . . . . . . . . . . . . . . . . 41
Dial and fax tones volume. . . . . . . . . . . . . . . . . . . 42
Beeps on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Transmission speed. . . . . . . . . . . . . . . . . . . . . . . . 42
Error Correction Mode (ECM) . . . . . . . . . . . . . . . . 43
Install a new print cartridge
Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Replace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Clean and test nozzles . . . . . . . . . . . . . . . . . . . . . 46
Clean electrical contacts . . . . . . . . . . . . . . . . . . . . 46
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Signals and on-screen messages . . . . . . . . . . . . . . 52
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
General information
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
For your records . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Technical information
Switchboard compatibility. . . . . . . . . . . . . . . . . . . 61
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Sample standard page . . . . . . . . . . . . . . . . . . . . . 63
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BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
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Getting started
WARNING
Do not place your BT PaperJet 30 in the
bathroom or other humid areas.
Location
You need to place your BT PaperJet 30 close enough to mains power
and telephone sockets so that the cables will reach.
Always choose a smooth, flat, horizontal surface. Avoid soft surfaces
such as carpets.
As documents come out at the front, make sure there are no
obstructions in front of the machine.
Setting up
1. Connecting up
LINE
Plug the telephone line cord into the line socket at the rear of your
BT PaperJet 30 and plug the other end into the telephone wall socket.
LINE
LINE
LINE
LINE
Connect the telephone handset curly cable into the handset socket
the back of your machine. Place the handset in the cradle.
LINE
LINE
LINE
Which socket?
Telephone line socket: LINE
Handset socket:
at
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Getting started
Plug the mains power cable into the machine, and the other end into the
mains power and switch on.
Your BT PaperJet 30 performs a start up check. The screen displays
AUTOMATIC on the top line and alternates between SET DATE/TIME and
CHECK PRINT HEAD on the bottom line.
2. Insert paper support tray into the slots.
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Getting started
3. Insert paper into the paper tray.
Your BT PaperJet 30 can hold up to 40 sheets of 80g/m2 paper. To
prevent several sheets being drawn into the machine together, fan out
the paper first, then tap it down on a flat surface before inserting it into
the paper tray.
IMPORTANT TEST PRINT
Once the print cartridge has been installed
and the front cover closed, your BT PaperJet
30 will automatically clean the cartridge
nozzles and perform a test print.
4. Insert the starter print cartridge.
Remove handset and open the front cover.
Make sure a sheet of paper is loaded in
the plain paper feeder. The test page will
be printed and the display shows CHECK
PRINT OUT. 1 = EXIT 0 = REPEAT.
Examine the test page. Check that the
numbered scale is not broken at any point
and that there are no horizontal white lines
within the black areas.
If everything seems OK, press . If there is
a problem, press
to repeat the process.
If the test print is still not satisfactory, see
‘Clean print cartridge electrical contacts’ and
‘Clean print cartridge nozzles’, page 46.
The starter print cartridge allows you to
print up to 80 standard pages. Normal print
cartridges have a greater capacity and can
print up to 450 standard pages. See page 63
for a sample ‘standard page’.
Peel protective film off cartridge, being careful not to touch the nozzles
or electrical contacts.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Getting started
Insert the cartridge into the holder with the metal contacts facing the
front of the machine.
Pull the cartridge forward until it clicks into place.
Close the front cover and replace the handset.
4. Set date and time
You will need to set the date and time when you first switch on your
machine and whenever there is a power failure.
1. Press
, display shows DATE AND TIME.
2. Press
to display FORMAT: DD/MM/YY. To select a different
or
to scroll through the options.
format press
3. Press
press
. Display shows 24H. To switch to the 12 hour format,
or .
4. Press
. Display shows DD/MM/YY HH:MM.
If you make a mistake, press
or
to
move the cursor to the digit you want and
enter the new one to overwrite it.
If you selected the 12 hour format, the
time display will show a to indicate am and
p for pm.
Once set, the date and time can be changed,
see Change Date and Time, page 35.
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Getting started
5. Use the keypad to enter the correct date and time, e.g.
.
for 11 January 05, 9.30am. As each digit is entered, the
cursor moves to the next space.
6. Press
to confirm then
to return to standby.
5. Enter fax name and number
These will be printed on the top of each page received at the machine
you send a fax to.
Writing tips
To enter a space, press
cursor.
The name can be up to 16 characters long and the number up to 20 digits.
to move the
1. Press
To enter a special character, e.g. &, press
and
to scroll through the options. For a
full guide to available symbols and characters,
see character map, page 29.
If you make a mistake, move the cursor to
the character you want and overwrite it with
a new one.
To delete the whole name, press
.
If you want to include the international code
in your number press
instead of the
zeros, The display will show +.
Connecting to a switchboard?
To set your switchboard/PBX connection,
see page 61.
until the display shows INSTALLATION, then press
2. Display shows TEL LINE SET UP. Press
TYPE YOUR NAME.
until the display shows
3. Use the keypad to enter your name then press
PHONE NUMBER.
. Display shows
4. Press
then enter your fax machine’s phone number. Press
to confirm.
5. Press
.
to return to standby.
Your BT PaperJet 30 is now ready for use.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Getting to know your fax
11
Fax machine
Speed dial directory
Calls lists//Pause
F (Function)
(S)
Press to access Speed
Dial and One Touch
Directory numbers.
Also use to delete during
editing.
Displays the last 10 outgoing
fax and phone calls, page 20.
Press to open the main
menu.
Displays the last 20 incoming
fax and phone calls, page 26.
Press to select further
menu options
displayed on screen.
Adjusts the speaker volume
when the speaker is active.
To access SMS (Text)
Inserts a pause when dialling
or storing a number, page 15.
Error light
Indicates a fault when sending
or receiving a fax.
Message indicator
Resolution/Hold
Flashes when you have
documents or text messages
ready to print.
When a document is
inserted in the feeder
tray, press to adjust
the faxing/copying
resolution. page 18.
During a telephone
conversation, press to
put the line on hold,
page 13.
Keypad
For dialling numbers and
entering names and numbers
in memory and writing texts.
Also, press and hold to dial
any one-touch numbers
stored, page 14.
Stop
Cancels a fax, copy
and SMS text
operation.
Turns off the Error
indicator light.
Returns your machine
to standby.
Start
Handsfree (SPEAKER)
(UP/DOWN/LEFT/RIGHT)
R (Recall)
Press to begin
sending or receiving
a document.
Press to make calls via
the built-in loudspeaker,
page 13.
Scroll through menus and
settings.
Used to access
switchboard functions
and with some BT Calling
Features.
Confirms menu options
on-screen.
Press to start copying
a document inserted in
the feeder tray.
Move the cursor left and
right when entering names
and numbers.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
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Getting to know your fax
Paper support tray
Plain paper feeder compartment
Automatic document feeder
Insert documents to be faxed or copied.
(Up to 5 sheets at a time.)
Received/copied documents
come out here
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Using the phone
13
Making calls
1. Lift the handset and enter the number.
2. To end a call, replace the handset.
Handsfree
1. Press
. You will hear the dial tone.
2. Dial the number.
3. Press
You can transfer a handsfree call to the
handset to keep your conversation private.
Just lift the handset off the hook.
to end the call.
Redial
Redial one of the last 10 outgoing numbers or one of the last 20
incoming numbers.
1. Lift the handset or press
2. Press
press
. Display shows OUTCOMING CALLS. If you want INGOING CALLS,
or .
3. Press
then scroll
you want.
4. Press
.
or
through the list to display the number
.
Secrecy
You can put a caller on hold while you talk to someone else nearby.
While on hold, your caller cannot hear you. You and the caller will hear
an assurance tone whilst secrecy is on.
1. During a conversation, press
PRESS HOLD.
2. Press
. The display shows LINE ON HOLD,
again to resume your conversation.
Call timer
During a phone call, the duration of the call is shown in the display.
When using Redial, do not put any
document in the automatic document
feeder.
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Using the directories
One-touch directory
You can store a name and number entry under each
the keypad.
-
button on
Numbers can be up to 64 digits long, names up to 16 characters.
If you make a mistake, move the cursor to
the character you want and overwrite it with
a new on.
To delete the whole name, press
.
Store an entry
1. Press
repeatedly until the display shows FAX SET-UP then press
.
repeatedly until the display shows ONE TOUCH DIAL then press
2. Press
. Display shows TYPE ONE TOUCH KEY 0-9.
3. Press the button
-
you want to use to store the entry.
4. Enter the telephone/fax number you want and press
.
5. The display shows NAME. Use the keypad to enter the name you want
and press
to confirm.
6. Display shows EDIT ANOTHER YES. Press
to select another
one-touch button or
to return to standby.
Print a directory list
You can print a list of the one-touch and
speed dial directories. See printing reports
and lists, page 25.
-
To change a one touch entry, simply overwrite the existing entry with
a new one.
Dial
1. Press and hold the
and dialled.
-
button you want until the number is displayed
2. Lift handset when instructed.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Using the directories
Edit and delete
One touch entries are deleted by accessing ONE TOUCH in the FAX SET UP
menu and deleting the entry using the
button. To edit, delete then
add new entry.
If you make a mistake, move the cursor to
the character you want and overwrite it with
a new one.
To delete the whole name, press
1. Press and hold the number is displayed.
.
one touch button until the stored telephone
2. Press
then
. The name is displayed.
3. Press
then
.
4. Press
to return to standby.
Speed dial directory
You can store 50 name and number entries in the speed dial directory.
Dial each entry using a two-digit code
.
If you need to enter a pause into the
number you are storing press
.
Numbers can be up to 64 digits long, names up to 16 characters.
Store an entry
1. Press
repeatedly until the display shows FAX SET-UP then press
.
repeatedly until the display shows CODED SPEED DIAL then press
2. Press
. Display shows TYPE SPEED NO. (01-50).
3. Enter the two digit code you want, e.g.
and press
4. Enter the telephone/fax number you want and press
.
.
5. The display shows NAME. Use the keypad to enter the name you want and
press
to confirm.
6. Display shows EDIT ANOTHER YES. Press
code or
to return to standby.
to select another speed dial
To change a speed dial entry, simply overwrite the existing entry with a
new one.
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Using the directories
Dial
1. Press
to display ADDRESS BOOK CODE OR < >.
2. Enter the speed dial code, e.g.
to display and dial the entry or press
or to scroll to the entry you want.
3. Lift handset when prompted.
Edit and delete speed dial entries
One touch entries are deleted by accessing CODED SPEED DIAL in the FAX
SET UP menu and deleting the entry using the
button. To edit,
delete then add new entry.
1. Enter the two digit number of the entry that you wish to change.
2. Press
then
. The name is displayed.
3. Press
then
.
4. Press
to return to standby.
View one touch and speed dial entries
1. Press
then press
or
to scroll through the entries.
2. Press
to dial a displayed number.
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Faxing
17
Inserting plain paper
The plain paper feeder holds up to
40 sheets of 70-110g/m2 paper
To avoid pages being drawn in together, always fan out the pages first to
separate them, then tap down before placing them in the paper feeder.
The document feeder holds up to
5 sheets of 70 – 110g/m2 paper.
Inserting documents for sending
Place up to 5 sheets into the automatic document feeder, making sure
the side to be sent is facing away from you.
If the document does not feed properly
into your BT PaperJet 30, press
to eject
the page.
IMPORTANT
Do not insert into the document feeder:
Pages smaller than A5.
Newspaper pages (because of
printer’s ink).
When the document has been inserted properly, the display shows
DOCUMENT READY and the bottom line shows the contrast setting NORMAL.
Glossy or laminated paper.
You can adjust the brightness for sending or copying light or dark
documents.
Paper thicker than 110g/m2 or
thinner than 70g/m2.
NORMAL should be suitable for most documents.
Select DARK when sending light originals and LIGHT when sending dark
originals.
repeatedly until the display shows FAX SET UP then press
2. Press
to display VARIOUS SETTINGS then press
CONTRAST:NORMAL is displayed.
3. Press
4. Press
Creased or torn pages.
Wet paper or paper with wet
correction fluid.
Contrast
1. Press
Pages with staples or paperclips,
sticky tape or glue.
or
until
to switch between NORMAL, DARK and LIGHT.
to confirm and then
to return standby.
.
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18
Faxing
Resolution
Resolution is identified by an arrow in the bottom left hand corner of the
display when there is a document in the document feeder. The arrow
normally points at the standard resolution
icon. The resolution can
be changed to Fine
icon or Photo
icon.
If sending text and drawings with fine detail, press
appears above the fine resolution
.
If sending photos, press
photo resolution icons
until the arrow
until arrows appear above the fine and
.
Sending faxes
If you make a mistake dialling, press (<>) to
move the cursor to the digit and overwrite it
with the correct one. Or press
to delete
the whole number.
1. Insert the document to be sent in the automatic document feeder.
The display shows DOCUMENT READY.
2. If required, set the contrast and resolution.
3. Dial the number – or use redial or the one touch or speed dial directories –
then press
.
To cancel the fax during sending, press
.
When the fax has been sent, the display shows TX COMPLETED.
Automatic redial
If your BT PaperJet 30 cannot get through to the other machine, it will
automatically redial the number up to 3 times.
Delayed sending
You can store a document in your machine’s memory and set a time for
it to be sent.
1. Insert the document to be sent and set the contrast and resolution if
required.
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Faxing
2. Press
press
repeatedly until the display shows TX FROM MEMORY then
. The document is scanned.
3. When scanning is completed the document is assigned a reference
number, e.g. DOC.N.XXXX and the display shows TYPE TIME HH:MM.
4. Enter the time you want the fax to be sent, e.g.
5. Press
.
for 6.20pm.
to confirm. Display shows TYPE NUMBER NUM/TOUCH/SPEED.
6. Enter the number or use the one-touch or speed dial directories.
7. Press
.
You can now enter another number to send the same document to
another person.
Or
Press
again to confirm. The display shows AUTOMATIC MEMORY TX.
Resend, change number or cancel a stored fax
1. Press
press
repeatedly until the display shows TX FROM MEMORY then
. Display shows ALREADY ENTERED.
2. Press
display shows PRINT SETTING?
3. Press
or
to switch between the options:
PRINT SETTING? – press
to print a status report of the last
fax stored in the memory. After printing, the fax
returns to standby.
CANCEL SETTING? – press
to cancel the document and return
to standby.
CHANGE PARAM?
4. Press
– press
to change the time the fax will
be sent.
to confirm. Display shows TYPE NUMBER.
5. Enter the number or use the one-touch or speed dial directories.
If the power fails, the document stored in
the memory will be cancelled.
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20
Faxing
6. Press
.
You can now enter another number to send the same document to
another person.
Or
Press
again to confirm. The display shows AUTOMATIC MEMORY TX.
Send a fax using redial
You can redial any of the last 10 outgoing numbers or 20 incoming
numbers.
1. Insert a document in the automatic feeder and adjust the contrast or
resolution if required.
2. Press
or
3. Press
4. Press
Low ink warning
When the print cartridge is close to running
out, the display shows INK LOW.
to display INCOMING CALLS or to view OUTGOING CALLS, press
. Press
.
or
to scroll to the number you want.
to dial.
Receiving faxes
Faxes are received automatically unless you change the reception mode.
When there is no ink left, OUT OF INK is
displayed.
You can set the way your BT PaperJet 30 receives documents.
See page 44, Replace the print cartridge.
MANUAL reception – you answer calls by lifting the handset and pressing
if you hear the fax tones.
Deteriorating print quality?
If the print quality deteriorates, set your
BT PaperJet 30 to clean the print head and
nozzles and print a test page, see page 46.
AUTOMATIC reception – your machine automatically answers each call
expecting a fax.
Reception in memory
If you place a document to be faxed or copied
in the automatic feeder while receiving a
document, printing the received document
stops and it will be stored in the memory for
printing later. During reception the display
shows RX IN MEMORY.
PHONE/FAX – automatic reception with call recognition. Your machine
answers each call after the number of rings set. If it is a fax call the
document is received. If it is a voice call, you hear a tone and the display
shows LIFT HANDSET. If you do not answer within 20 seconds, your
machine tries to receive a fax again.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Faxing
Set reception mode
1. Press
to display RECEPTION MODE then press
2. Press
or
AUTOMATIC.
3. Press
When a document has been received, the
display shows DOC. IN MEMORY and then
prompts you to remove the document from
the feeder tray. Your machine will then print
the received fax.
.
to scroll between the options MANUAL, PHONE/FAX and
to select the setting displayed or
The BT PaperJet 30 will hold about 20 pages
(depending on content) in its memory if the
paper has run out.
to cancel.
Polling
Polling lets you call another fax machine to retrieve a document
automatically.
Polling is only available between compatible fax machines. Polling is
sometimes called Faxback.
Polling reception
When you know a document is ready to be polled from another machine:
1. Press
repeatedly until the display shows POLLING RX then press
.
2. The display shows TYPE TIME HH:MM. You can leave the current time for
polling right away or enter the time you want your machine to collect the
document.
3. Press
and enter the number to be dialled.
4. Press
to confirm or
to cancel.
Change/cancel a timed poll.
If you have set your machine to poll a document at a later time, you can
cancel it or change the time at which it starts to poll.
1. Press
repeatedly until the display shows POLLING RX then press
2. The display shows ALREADY ENTERED.
.
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22
Faxing
3. Press
. Press
or
to switch between:
CANCEL SETTING? – press
CHANGE PARAM?
4. Press
to cancel polling.
– press
. The display shows TYPE TIME HH:MM.
Enter the new time you want your machine to collect
the document. Now press
and change the
number to be dialled if necessary.
to confirm.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Reports and lists
Your BT PaperJet 30 can print out a list of faxes sent and received, speed
dial and one-touch entries and other useful information.
Reports
Power failure report – printed automatically after a power failure.
If there are documents stored in the memory, the report indicates the
number of pages lost.
Activity report – details of the last 42 faxes sent and received. Printed
automatically after every 32 actions or on request, see page 24.
Last transmission report – information on the last fax sent or received.
You can set your machine to print automatically after each action or on
request, see page 24.
Failed transmission report – printed automatically only when a fax has
failed to be sent or received. You can switch automatic printing on or off.
Last broadcast report – information about the last fax sent to a group,
see page 24.
Act. N
Reference number for the sent or received fax.
Doc.N
Reference number assigned by the machine for a document stored in the memory.
Type
Type of action:
TX = fax sent
RX = fax received
RX POLL = polled fax received
Dialled number
Fax number you dialled.
Name
Name of the person you called. Only displayed if it has been stored with the
number in the one-touch or speed dial directories.
Received Id
Number and/or name (if available) of the fax machine that called you.
Date/Time
Date and time the fax was sent/received.
Duration
Time it took to send/receive the fax.
Pages
Total number of pages sent/received.
Result
OK – fax sent/received successfully
ERROR CODE XX – if the fax was not sent/received successfully. See Error Codes,
page 51 for an explanation of the code number provided.
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BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
24
Reports and lists
Transmission Report
Select the printing option you prefer.
1. Press
repeatedly until the display shows FAX SET-UP then press
2. Press
REPORT.
then press
3. Press
or
.
repeatedly until the display shows FAILED TX
to scroll through the options
FAILED TX REPORT – automatically printed whenever a fax is not sent
successfully.
TX REPORT ALWAYS – report is always printed after each fax sent.
TX REPORT OFF
– no report will be printed.
4. Press
to confirm the option displayed then
to return to standby.
Broadcast Transmission Report
Select the printing option you prefer – on or off.
repeatedly until the display shows FAX SET-UP then press
1. Press
2. Press
then press
BROADC.REP.:ON.
3. Press
4. Press
or
.
repeatedly until the display shows
to switch to BROADC.REP.:OFF.
to confirm the option displayed then
to return to standby.
Print now
You can print a Last Transmission, Activity, Last Broadcast and Caller ID
list on request.
1. Press
press
repeatedly until the display shows PRINT OUT REPORT then
.
2. Display shows LAST TX REPORT.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Reports and lists
3. Press
or
to scroll through the options:
LAST BROAD. REP, ACTIVITY REP, PRINT: ID LIST, PRINT OUT:EXIT
4. Press
to confirm the option displayed. After printing out your
BT PaperJet 30 returns to standby.
Lists
SMS text printing
To print the SMS text configuration of your
BT PaperJet 30, see page 34.
You can print out a list containing the:
To print text messages, see page 33.
installation and set-up settings
one-touch directory
speed dial directory
Print Installation information
1. Press
press
.
repeatedly until the display shows INSTALLATION then
2. Press
press
repeatedly until the display shows PRINT INSTALL then
. Display shows PRINT INSTALL.
3. Press
to print. After printing out or selecting EXIT your BT PaperJet 30
returns to standby.
Print Set-up and Directory list
1. Press
repeatedly until the display shows FAX SET-UP then press
2. Press
press
repeatedly until the display shows PRINT OUT SET-UP then
. Display shows PRINT SETTINGS.
3. Press
or
to scroll through the other options PRINT: ONE TOUCH,
PRINT: SPEED DIAL and PRINT OUT: EXIT.
4. Press
to confirm the option displayed. After printing out your
BT PaperJet 30 returns to standby.
.
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26
Caller Display
IMPORTANT
To use Caller Display you must first
subscribe to the service from your network
provider. A quarterly fee is payable.
For more information on BT’s Calling
Features, call BT free on 0800 800 150.
Caller information not available.
With some incoming calls, the telephone
number of the caller is not available and
cannot therefore be displayed.
In this case your BT PaperJet 30 provides
you with some explanatory information.
UNAVAILABLE
The number is unavailable.
WITHHELD
The caller has withheld their number.
Caller Display
If you subscribe to a Caller Display service you can see the number of the
person who is calling on the display screen.
Whether an incoming call is answered or not, the caller’s details including
the date and time of the call are stored in the Calls list.
Calls list
The Calls list contains information about your last 20 incoming callers.
If a call is received when the Calls list is full, the oldest entry will be
replaced with the new call.
View and dial a number from the calls list
If sending a fax, insert the document in the feeder tray first.
RINGBACK
Ringback call.
1. Press
. Display shows INCOMING CALLS.
OPERATOR
The call has been made via the operator.
2. Press
then scroll
PAYPHONE
The caller is ringing from a payphone.
3. Press
to dial the displayed number. If making a phone call, lift the
handset when prompted.
INTERNAT
International call.
or
through the list.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Copying
27
You can copy original documents inserting them one page at a time in
the automatic feeder.
IMPORTANT
Do not insert into the document feeder:
Pages smaller than A5.
Make up to 9 copies of each page.
Newspaper pages (because of
printer’s ink).
Copy a document
You can set the contrast and resolution as in fax documents.
Contrast:
Pages with staples or paperclips,
sticky tape or glue.
Creased or torn pages.
NORMAL
LIGHT for dark originals
DARK for light originals
Wet paper or paper with wet
correction fluid.
Glossy or laminated paper.
Resolution: TEXT for normal typed documents
PHOTO if the page contains pictures or fine detail.
Paper thicker than 110g/m2 or
thinner than 70g/m2.
1. Insert one page of the document in the automatic feeder with the text
facing away from you. The display shows DOCUMENT READY.
2. Press
. Display shows the settings for copy size, contrast and
resolution, e.g. 100%, NORMAL and TEXT and the number of copies to be
printed. If you are happy with the standard settings just select the
numbers of copies you want - on the keypad and press
. If you
want to change any of the settings follow steps 3 to 8.
3. Press
to set the quality of copy. Press
or
to switch between the
options HIGH QUAL for best reproduction or NORMAL for standard.
4. Press
. The display shows ZOOM 100%. Press
options: 140%, 70%, 50% or 100%.
or
to select the
5. Press
. The display shows CONTRAST: Press
option you want.
or
to select the
6. Press
. Press
to select the resolution option you want.
7. Select the number of copies you want
8. Press
Pressing
-
to begin copying.
cancels copying at any time.
.
Deteriorating print quality?
If the print quality deteriorates, set your
BT PaperJet 30 to clean the print head and
nozzles and print a test page, see page 46.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
28
SMS
SMS stands for Short Messaging Service
IMPORTANT
You must subscribe to your Network
Provider’s Caller Display Service so that you
can use SMS text messaging. A quarterly fee
may be payable, please contact your
network provider for more details. When
you are using SMS text messaging you must
not withhold your telephone number or
the service will not allow you to connect.
BT have prefixed the Service Centre number
with ‘1470’, this will release your telephone
number only to the SMS Provider, even if
you normally have your number withheld.
You must have your network’s Caller Display
service activated on your line. To send an
SMS message, you must have the call number
of an SMS message provider entered in your
BT PaperJet 30. Some other network
provider lines may not be compatible with
this SMS service. If your BT PaperJet 30 is
connected to a switchboard, you may not be
able to use text message services.
You will not be able to receive text
messages until you have first sent a message.
The first sent message registers you with the
text service.
Voice text
Please note that the conversion can translate
common abbreviations and smileys etc.,
but to ensure maximum clarity of message
delivery, abbreviations etc. should be used
sparingly.
Some other network provider lines may not
be compatible with this SMS service.
SMS text messaging service
Welcome to the SMS Text Messaging service on your BT PaperJet 30.
The SMS Service is provided by BT.
Your BT PaperJet 30 can send and receive messages to and from any
mobile phone (from participating mobile networks) and compatible
landline telephones in the UK.
You may also send messages to landline phones that are NOT SMS
compatible. Messages to non-compatible lines will be connected to voice
text and delivered in spoken words to the telephone as a call.
The fixed line SMS is provided under BT’s terms and conditions for
telephone service. These can be found by visiting the BT.com website at:
http://www.bt.com/terms/tor.htm
Register for the SMS text messaging service
When you send your first SMS text message from your BT PaperJet 30
you will automatically be registered for the service.
On receipt of your first SMS through the service, the system will send
you a welcome SMS message back.
You may also register by sending the word REGISTER to 00000 upon
which you will receive a confirmation message.
Cost of the fixed line service
There is no subscription charge (other than the subscription to Caller
Display). Visit the BT.com website (www.bt.com) to find out how much it
costs to send a text message (depends on your call package).
Your BT PaperJet 30 lets you send and receive SMS text messages of up
to 160 characters using the alpha-numeric keypad.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
SMS
SMS Service centre numbers
Your BT PaperJet 30 is preset to send and receive text messages using
the BT service. If you want to use a different service you will need to
change the service centre numbers.
1. Press
then
or
to scroll to CONFIGURATION.
2. Press
to display SERV. CENTRE NO.
3. Press
to display TX SERV. CENTRE 1470P1709400.
You can delete this number using the
4. Press
button to enter a different one.
. Display shows RX SERV. CENTRE 080058752.
You can delete this number using the
5. Press
.
6. Press
to return to standby.
button to enter a different one.
Sending texts
1. Press
to display SMS SEND then
Character map
to display SMS TEXT.
1 . / -
a b c å äæà ç 2 Γ
. Display shows TYPE NUMBER and
4. Enter the number you want to send to and press
Character
@ space
2. Use the keypad to write your text message.
3. When you have finished, press
NUM/TOUCH/SPEED.
Button
d e f è È é 3 ∆Φ
gh i ì 4
.
5. Display shows TERMINAL NO.:YES.
Unless you have been asked by your recipient to add a sub-address press
again to send the text.
again to display SEND: YES. Press
If the person you are sending to has asked you to send to a specific
subaddress then use
or
to display YES and press start to display
RECIP. TERM.NO.: 9. You can now change the default subaddress (9) to
the required number and press
to display SEND: YES. Now press
to send.
j k l 5Λ
mn o ñ öØò 6
p q r s ß 7ΠΣ
t u v üù8
wx y z 9
space + & / 0 € £ ¥ $ ¿ ß ¡ Θ Ξ Ψ Ω
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BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
30
SMS
Writing tips
Press
to switch between upper and
lower case letters.
7. During sending, your BT PaperJet 30 displays TRANSMITTING, then
TX COMPLETED if successful or TX ERROR if unsuccessful.
Press
or
to move the cursor to the
point you want or create a space.
8. After sending, the display gives you the option to save the text - SAVE
to switch between YES or NO. Press
to confirm.
SMS: Press or
Press
to delete a character to the left of
the cursor.
The top left of the display shows you the
number of characters remaining, starting at
160 and counting down to 0.
Save texts
You can write a text and save it to send later.
1. Press
If you press
after writing a text or no
button is pressed for 2 minutes, your text is
automatically saved in the SMS WRITTEN
folder.
3. When you have finished, press
. Display shows SAVED. Your text will
be saved in the SMS WRITTEN folder.
SENT SMS memory full
When the memory is full, the display shows
MEMORY FULL DELETE SENT SMS. You will
not be able to write any more texts. Delete
one or more messages from the memory,
page 32.
Power failure
If your BT PaperJet 30 is without power for
over one hour, all saved/stored text
messages will be lost. This will be listed in
the power failure report printed when the
power is restored.
WRITTEN SMS memory full
When the memory is full, the display shows
MEMORY FULL DELETE WRITTEN SMS.
You will not be able to write any more texts.
Delete one or more messages from the
memory, page 32.
If MEM ALMOST FULL DELETE REC. SMS
is displayed you have reached 28 messages
out of 30 max. It is advisable to read and
delete messages. See Delete texts page 33.
If MEM FULL. DELETE REC. SMS appears
the memory is full and you will not be able
to receive any more text messages until
you have deleted texts from the memory.
See Delete texts page 33.
2. Press
then
or
to scroll to WRITE SMS.
If you save a copy of your text message it
will be stored in the SMS SENT folder so you
can send it to another recipient or change it.
and use the keypad to write your text message.
Receiving texts
Your BT PaperJet 30 can store up to 30 texts in the reception memory.
When you receive a text message, the
icon on the display flashes and
indicator light also flashes. You can also
shows SMS RECEPTION. The
set your BT PaperJet 30 to give an audible alert, see page 32.
Reading texts
When the
icon appears on the display and the message LED is
flashing, you have received one or more text messages.
1. Press
to display SMS RECEIVED. The number of texts is also displayed
(max. 30).
2. Press
to display DISPLAY LIST.
3. Press
. The display starts with the newest text first and shows the
reference number and the sender’s number.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
SMS
Either
Press
or
the data.
once to scroll through the message and see all
Or
Press
or
to scroll through the list of texts.
Options while reading texts:
When you are reading a text you can scroll through a number of options:
Press
Press
to display options for the message.
or
to scroll through the options:
DELETE – press
to delete the messages.
ANSWER – press
to answer a message.
EDIT and SEND – press
PRINT – press
to edit and/or forward the message.
to print information about the text.
TEL CALL – press
to make a telephone call to the sender.
To print all texts, see page 33.
4. Press
to return to standby.
Set subaddress
If you have another telephone which can receive text messages
connected to the same line, you can set the subaddress on your
BT PaperJet 30 so that it can receive messages separately from the
other phone.
A subaddress is an additional number telephone number when sending a text.
1. Press
then
or
which is added to your
to scroll to CONFIGURATION.
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32
SMS
2. Press
3. Press
9 is the default subaddress used by the BT
text service. Any texts sent to you without
the subaddress specified will go to
subaddress 9.
4. Press
to display SERV.CENTRE NO.
or
to display TERMINAL NO.
. The display shows TERMINAL NO. (0-9) 9.
5. Enter a one digit number - , different to the subaddress used by your
other phone (which probably use 9)
so that your BT PaperJet 30 can
receive messages sent to it.
6. Press
to confirm.
7. Press
to return to standby.
8. When you change the subaddress of your BT PaperJet 30 you should
send a text to register the address with the BT text system.
Audible alert
Set your BT PaperJet 30 to give an audible alert whenever it receives at
text message. You can switch the audible alert on or off.
1. Press
2. Press
3. Press
4. Press
5. Press
Message folders
The Sent and Written Message folders can
each hold up to 5 texts.
The Received Message folder can hold up to
30 texts.
When they are full, you must delete texts
before sending new ones.
then
or
to scroll to CONFIGURATION.
to display SERV.CENTRE NO.
or
to display SMS RX ADVICE.
to display SMS RX ADVICE N.
or
to switch between options N = no, Y = yes.
6. Press
to confirm the option displayed.
7. Press
to return to standby.
Delete, edit, forward and print texts
You can view messages in the SENT, WRITTEN and RECEIVED folders
and then delete or edit and forward them.
1. Press
then
or
to scroll to SMS SENT XX or WRITTEN or RECEIVED.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
SMS
2. Press
to display DISPLAY LIST.
3. Press
The display shows the reference number, and the sender’s
number.
Either
Press
or
once to scroll through the message and see all the data.
or
to scroll through the list of texts.
Or
Press
Options while reading texts:
When you are reading a text you can scroll through a number of options:
Press
to display options for the message.
Press
or
to scroll through the options:
DELETE – press
to delete the messages.
ANSWER – press
to answer a message.
SEND – press
to forward the message
EDIT – press
to change the message then send it
PRINT – press
4. Press
to print the texts.
to return to standby.
Print a list of texts
1. Press
2. Press
3. Press
then
or
If there are no messages in the folder you
select, the display shows MEMORY EMPTY.
to scroll to SMS SENT XX or WRITTEN or RECEIVED.
to display DISPLAY LIST.
or
to scroll to PRINT LIST.
4. Press
to print details of all messages in the folder selected.
After printing, your machine returns to standby.
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34
SMS
Print text configuration
You can print details of your BT PaperJet 30’s text settings.
1. Press
2. Press
3. Press
4. Press
then
or
to scroll to CONFIGURATION.
to display SERV.CENTRE NO.
or
to display PRINT CONFIG.
. After printing, your machine returns to standby.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Additional settings
35
Change date and time
You can adjust the date and time manually.
1. Press
until the display shows FAX SET-UP then press
.
2. Display shows DATE AND TIME.
3. Press
or
to display FORMAT: DD/MM/YY. To select a different format press
to scroll through the options.
4. Press
press
. Display shows 24H. To switch to the 12 hour format,
or .
5. Press
. Display shows
DD/MM/YY
25.03.04
HH:MM.
1:23
6. Use the keypad to enter the correct date and time, e.g.
for 11 January 05, 9.30am. As each digit is entered, the cursor
moves to the next space. You can use the
or
buttons to move the
cursor to make corrections.
If you have selected 12 hour format an a or p will appear between the
date and time to indicate morning or afternoon. If you want to change
button to change it.
the a or p place the cursor under it and press the
Position of your fax header.
Your BT PaperJet 30 is designed to send the fax header inside the text
area of a document received by other machines. If the information at the
top of a document received by another fax (i.e. your name, fax number,
date and time), is:
– not printed fully at the top of the page
or
– too low down the page
you can adjust the position on your BT PaperJet 30.
1. Press
until the display shows FAX SET-UP then press
.
2. Press
repeatedly until the display shows VARIOUS SETTINGS.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
36
Additional settings
3. Press
press
4. Press
repeatedly until the display shows HEADER INSIDE. If required,
or
to display HEADER OUTSIDE.
to confirm the option displayed.
Set language & country
You can choose which language your machine uses for the display and
set the country you are in.
1. Press
then
.
2. Press
or
to scroll through the language options. Press
the language displayed.
3. Display shows CHOOSE COUNTRY. Press
.
4. Press
or
to scroll through the country options. Press
the country displayed.
5. Press
to return to standby.
Country
Language to be selected
UK
France
Germany
Italy
Portugal
Spain
Sweden
Denmark
Holland
ENGLISH
FRANCAIS
DEUTSCH
ITALIANO
PORTUGUES
ESPANOL
SVENSKA
DANSK
NEDERLANDS
to select
to select
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Additional settings
Adjust print area of received documents
1. Press
repeatedly until the display shows FAX SET-UP then press
.
repeatedly until the display shows PRINTER PARAMET. Press
2. Press
repeatedly until the display shows REDUCTION: 94%.
3. Press
or
to scroll through the other options 80%, 76%, 70% and OFF.
4. Press
to confirm the option displayed.
5. Press
to return to standby.
Received fax size
To make sure that received documents which are longer than A4 size are
printed, you can set your machine to print the extra text on another sheet.
1. Press
repeatedly until the display shows FAX SET-UP then press
.
repeatedly until the display shows PRINTER PARAMET. Press
2. Press
repeatedly until the display shows SURPLUS:AUTO.
3. Press
or
to scroll through the options:
SURPLUS:ON – your machine will always print surplus text on another sheet.
SURPLUS:OFF – surplus text will not be printed.
SURPLUS AUTO – surplus text will be printed on another sheet providing
the surplus exceeds 12mm.
4. Press
to confirm the option displayed.
5. Press
to return to standby.
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38
Additional settings
Silent reception
If your machine is set to AUTOMATIC or PHONE/FAX reception
modes (page 39) you can set it to receive documents without the ringer
sounding.
In AUTOMATIC mode, your machine will never ring when an incoming
call is received.
In PHONE/FAX mode, the ringer does not sound but if you receive a
voice call, you will hear the voice call alert.
1. Press
repeatedly to display INSTALLATION then press
2. Press
to display ENHANCED FEATUR. Press
SILENT RX: NEVER.
3. Press
or
.
until display shows
to scroll through the options:
SILENT RX: NEVER – the ringer is always on.
SILENT RX: ALWAYS – the ringer is switched off.
SILENT RX: DAILY – the ringer is off for the next 24 hours.
4. Press
to confirm the option displayed.
5. Press
to return to standby.
Number of rings before answer
If your machine is set to AUTOMATIC or PHONE/FAX reception mode,
it will answer calls after 4 rings. You can change this to 1-8 rings.
1. Press
repeatedly until the display shows INSTALLATION.
2. Press
repeatedly until the display shows RING COUNT:04.
3. Press
or
to scroll through the options: 01-08.
4. Press
to confirm the option displayed.
5. Press
to return to standby.
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Additional settings
Ringer volume
There are 3 levels and Off.
1. Press
repeatedly until the display shows FAX SET-UP then press
2. Press
to display VARIOUS SETTINGS.
3. Press
repeatedly until the display shows RING VOLUME: HIGH.
.
4. Press
or
to scroll through the options: RING VOLUME: MED, RING
VOLUME: LOW and RING VOLUME: OFF.
5. Press
to confirm the option displayed.
6. Press
to return to standby.
Distinctive ring
If your network offers the possibility of having two or more numbers on
the same telephone line, each number will have a different ring pattern.
When you use the distinctive ring feature for the first time, your
BT PaperJet 30 will “learn” one of the patterns and will then react
differently to calls with that ring pattern.
When distinctive ringing is set to On, you can set your machine to
PHONE/FAX reception mode only. When you receive a call with the ring
pattern that your BT PaperJet 30 has learnt, it will always answer in fax
receive mode. If you receive calls with other ring patterns, your machine
will not auto answer in PHONE/FAX mode but ring normally.
1. Press
press
repeatedly until the display shows INSTALLATION then
.
2. Press
repeatedly until the display shows ENHANCED FEATUR.
3. Press
repeatedly until the display shows DISTINC. RING:OFF.
4. Press
5. Press
or
to scroll to CHANGE PATTERN.
. The display shows AUTODETECT.RING.
6. Ring your BT PaperJet 30 on the new number. When the display shows
RING DETECTED. Press
to return to standby.
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40
Additional settings
Voice call alert
If your BT PaperJet 30 is set to PHONE/FAX reception, it will
automatically alert you to voice calls with a 20 second tone. You can
change the duration of the tone, from 15 to 40 seconds.
1. Press
repeatedly until the display shows INSTALLATION.
2. Press
repeatedly until the display shows FAX/TEL TIMER:20.
3. Press
If connected to a switchboard, see page 61.
or
to scroll through the options: 15, 20, 30 or 40.
4. Press
to confirm the option displayed.
5. Press
to return to standby.
Remote start code
If you answer a call on an extension phone, before BT PaperJet 30 has
automatically answered, and then find it is a fax call, you can transfer the
call to the BT PaperJet 30 by pressing
on the keypad of your phone.
You can change the 5 to another number 0-9 or ✱ if required. You can
also switch remote start off.
1. Press
press
repeatedly until the display shows INSTALLATION then
to display TEL. LINE SET-UP.
2. Press
again. The display shows PUBL.LINE(PSTN).
3. Press
repeatedly until the display shows REMOTE START:ON.
4. To switch the code off, press
confirm.
or
to scroll to OFF and press
to
Or
To change the code press
current code.
5. Enter the new code
-
. The display shows TYPE CODE above the
or
.
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Additional settings
6. Press
to confirm the option displayed.
7. Press
to return to standby.
Resending of documents in memory
If a document stored in memory fails to be sent (for example, the
number was engaged), your BT PaperJet 30 will automatically retry up to
3 times at 2 minute intervals. If after all retries the fax has not been sent,
the document will normally be deleted from memory. You have the
option of retaining failed faxes in memory to enable you to try sending
them again without re-scanning. To do this you must enable the
document re-transmission feature.
1. Press
repeatedly until the display shows FAX SET-UP then press
2. Press
to display VARIOUS SETTINGS.
3. Press
repeatedly until the display shows RETRANS DOC:OFF.
4. Press
or
.
to switch between OFF and ON.
5. Press
to confirm the option displayed.
6. Press
to return to standby.
Dial and fax tones on/off
Your BT PaperJet 30 lets you hear the dial tones as well as the fax
tones when connecting to another fax machine. You can turn the sound
On or Off.
1. Press
press
2. Press
repeatedly until the display shows INSTALLATION then
to scroll to LINE MONITOR:OFF.
or
to switch between OFF and ON.
3. Press
to confirm the option displayed.
4. Press
to return to standby.
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42
Additional settings
Dial and fax tones volume
You can adjust the volume for the line tones you hear when dialling and
connecting to another fax machine.
1. Press
2. Press
you hear the dial tone.
to adjust the volume which is displayed on the screen.
Beeps on/off
Your BT PaperJet 30 gives beeps to alert you to faults, errors etc. You can
switch these beeps to High, Med, Low or Off.
1. Press
repeatedly until the display shows FAX SET-UP then press
2. Press
to display VARIOUS SETTINGS.
3. Press
repeatedly until the display shows BUZZER VOL:LOW.
4. Press
or
.
to switch between HIGH, MED, LOW and OFF.
5. Press
to confirm the option displayed.
6. Press
to return to standby.
Transmission speed
Your BT PaperJet 30 is set to send faxes at 9600bps (9.6). If you
consistently fail to send faxes to a particular number it may help to
reduce the transmission speed to 4800bps (4.8).
1. Press
repeatedly until the display shows FAX SET-UP then press
2. Press
to display VARIOUS SETTINGS.
3. Press
repeatedly until the display shows TX SPEED 9.6.
4. Press
or
to switch between 4.8 and 9.6.
5. Press
to confirm the option displayed.
6. Press
to return to standby.
.
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Additional settings
Error Correction Mode (ECM)
ECM is a standard system for correcting errors caused by interference on
the line. It works when your machine and the sending or receiving machine
both have ECM switched on. When this is the case E is displayed during
transmission.
The default setting for ECM on your BT PaperJet 30 is On. You can
switch the setting On or Off.
1. Press
repeatedly until the display shows FAX SET-UP then press
2. Press
to display VARIOUS SETTINGS.
3. Press
repeatedly until the display shows ECM:ON.
4. Press
or
to switch between ON and OFF.
5. Press
to confirm the option displayed.
6. Press
to return to standby.
.
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44
Install a new print cartridge
Print cartridge type
When replacing a print cartridge you will need type M2201, available
from 0870 240 7285.
Replace print cartridge
1. Remove the handset from its cradle.
2. Open the front cover.
3. Pull the print cartridge lever forward then lift the cartridge out.
4. Take the new print cartridge from its packaging and peel the film
covering the nozzles.
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Install a new print cartridge
5. Avoid touching the electrical contacts and nozzles.
6. Insert the new print cartridge with the electrical contacts facing towards
the front of the machine.
7. Push the print head forward until it clicks into place.
8. Close the cover and replace the handset.
9. When you have installed a new cartridge to replace one that has run out
of ink, your BT PaperJet 30 will automatically recognise a new cartridge
and the display shows NEW PRINT HEAD? 1 = YES, 0 = NO. Press 1.
A test page will be printed. Examine the test page. Check that the
numbered scale is not broken at any point and that there are no
horizontal white lines within the black areas.
If everything seems OK, press
repeat the process.
. If there is a problem, press
to
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46
Install a new print cartridge
Clean print cartridge head and test the nozzles
If the print quality deteriorates, set your BT PaperJet 30 to clean the
print head and nozzles and print a test page.
1. Press
Press
repeatedly until the display shows HEAD MAINTENANCE.
.
2. Display shows NEW HEAD:ON. Press
Press
.
or
3. Display shows CLEANING:ON. Press
.
to switch to NEW HEAD:OFF.
Your BT PaperJet 30 cleans the print head and the test page will be
printed.
Examine the test page. Check that the numbered scale is not broken at
any point and that there are no horizontal white lines within the black areas.
If you are not satisfied with the test page, repeat the process.
Press
to cancel the test procedure at any time.
Clean print cartridge’s electrical contacts
1. Remove the handset from its cradle.
2. Open the front cover and wait for cartridge to stop moving.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Install a new print cartridge
3. Disconnect your BT PaperJet 30 from the mains power.
4. Pull the print cartridge lever forward then lift the cartridge out.
5. Clean the electrical contacts inside the cartridge compartment using
a slightly damp cloth.
DO NOT TOUCH THE NOZZLES.
6. Now clean the electrical contacts on the cartridge with a slightly
damp cloth.
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48
Install a new print cartridge
7. Replace the print cartridge and push until it clicks into place.
8. Close cover and replace the handset. Reconnect the mains power.
You will need to reset the date and time.
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Help
If the power fails
One-touch and speed dial directories are saved.
Documents stored in the memory as well as the date and time are not saved.
Printing stops before the job is finished
Check that the paper is not jammed.
Check that the front cover is fully closed.
Have you run out of paper? If receiving a fax, your machine can store up to 19 pages in its memory for printing later.
Cannot send a fax
There may be interference on the line.
Try sending the fax at a slower speed, see page 42.
There may have been an error or a problem with the receiving machine. Check the display for an error message.
See Error Messages, page 43.
Reception in memory
If you place a document to be faxed or copied in the automatic feeder while receiving a document, printing of the
received document stops and it will be stored in the memory for printing later. During reception the display shows
RX IN MEMORY.
Remove the document from the feeder to print the fax in memory.
Machine does not come on
Check that you have plugged it into the mains and that the power is switched on.
Document does not load
Check that it is an acceptable size and type of paper, see page 17.
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50
Help
Machine will not send a document
Check that the document is not jammed.
The line may be busy. Wait until it is free and try sending again.
Machine will not receive a document
Check the reception mode. If it is set for manual reception you must lift the handset and press
reception, see page 20.
to begin
Cannot copy a document
Check that the document is not jammed.
Remember when copying, you can only feed one sheet of paper at a time into the automatic feeder,
see page 27.
You may be using an unsuitable kind of paper, see page 17.
Blank sheets are printed when copying
You may be copying the blank side of the page. Feed in pages with the side to be copied facing away from you.
Error code is listed in a report
If there has been a specific problem sending or receiving a fax you may see an error code listed in the transmission
or activity report. To check what has caused the problem, see Error Codes below, page 51.
Cannot fix a recurring problem
Try unplugging your machine from the mains power, wait at least 10 seconds, then switch the power back on again.
If the fault continues, call the Helpline 0870 240 8026.
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Help
Error Codes
Code
Problem
Solution
OK
None
Fax successful
(OK)
Poor print quality.
Check with sender about quality of original.
02
Could not connect to line.
Check that your machine is plugged into the telephone
network. Check the handset is on the hook.
03
No answer from other machine or person.
Check the number dialled is correct.
04
Error has occurred when re-sending a fax.
nn = the number of the page on which the
error occurred.
Resend from the page indicated.
05
Resend pages nn – nn. (nn = the number
of the page on which the error occurred.
Resend from the page indicated.
07
Document too long.
Split the document to be sent into small sets of pages.
08
Scanner cannot read the document.
Remove the document from the automatic feed and
reinsert it when it tries to connect.
09
STOP pressed.
10
Problem during reception.
Ask your sender to send the document again.
11
Printing error during reception.
Document stored in memory but the
memory was filled before completion.
Correct the printing fault (e.g. out of ink) and wait for the
document in the memory to be printed. Contact sender
for the rest of the document.
13
Problem with polling.
Call the sender and check their machine has been set up
correctly for polling.
16
Power failure on page nn.
The power failed when sending or receiving a fax.
Resume transmission from the page indicated.
OCC
Line busy.
Try again later.
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52
Help
Signals and On screen messages
Your BT PaperJet 30 provides audible alerts or messages on the display to inform you of the status of the machine
and for error messages. In some cases the error indicator light will also flash.
Audible alerts
Short tone – you have pressed the incorrect button when using the menu.
Long tone – fax has not been sent or received correctly.
Continuous tone – you must hang up the line.
Note: To turn off the ERROR LIGHT, press
.
Display error messages
AUTOREDIAL NNN
Line busy, getting ready to redial the number.
CHECK DOCUMENT, PRESS (STOP)
Document not feeding in correctly. Take out and replace the document in the
automatic feeder and press
to restore normal operation.
CHECK PAPER, PRESS (STOP)
Out of paper. Add more and press
.
Paper not being fed in correctly. Replace the paper in the feeder then press
to restore normal operation.
CHECK PRINT HEAD
Print cartridge not detected or installed incorrectly. Install or re-install the
print cartridge.
Print nozzles need cleaning. See Clean print cartridge, page 46.
COPY INTERRUPTED
has been pressed during copying.
An error occurred during copying and it could not be printed.
COVER OPEN
Close the front cover.
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Help
DOC IN MEMORY
The document received is saved in the memory because an error occurred
during reception – e.g. paper jam, ink out etc) - preventing it from being
printed. Check and correct the problem.
MEMORY FULL
One or more documents in the memory have filled the available capacity.
Check to see if there is fault with printing (e.g. paper out, paper jam etc)
and correct it.
NOT PROGRAMMED
You selected a one-touch or speed dial code that has not been set.
OUT OF INK
Insert a new cartridge, see page 44.
PAPER ERROR. PRESS (STOP)
Paper jam during copying or receiving. Press
. If the sheet is not
ejected automatically, remove it. See Paper Jams, page 54.
POLL. RETRY NNN
Polling reception connection not established. Your BT PaperJet is getting
ready to redial.
REMOVE DOCUMENT, PRESS (STOP) Paper jam during copying or sending. Press
. If the sheet is not
ejected automatically, remove it. See Paper Jams, page 54.
Scanning cancelled because
was pressed.
RX ERROR
Document not received correctly. Press
light off and acknowledge the message.
to switch the error indicator
RX IN MEMORY
Received rest of fax into memory because an error occurred during sending,
preventing it from being printed. The type of fault is displayed on the
bottom line.
SYSTEM ERROR NN
A fatal error has occurred. Turn your machine off, wait for a few seconds,
then turn it back on again. If the problem continues, call the BT PaperJet
Helpline on 0870 240 8026.
TX ERROR
Document not sent correctly. Press
to switch off the error indicator
light and acknowledge the message. Send the fax again.
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54
Help
Paper jams
If sheets of plain paper get jammed, the display shows PAPER ERROR PRESS
1. Press
.
. If the jammed sheet does not eject automatically, carefully pull it out manually.
2. If the sheet is jammed inside the machine:
Turn off the mains power and take the handset off the cradle and open the front cover.
Move the print cartridge to the left hand side of the fax machine.
Release the paper feed roller by pulling the green lever forward as shown.
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Help
Remove the roller.
Remove the jammed paper.
Replace the roller by inserting one end into the locating hole on the left-hand side of the machine. Then with the
lever pointing forward press the right hand end down into the slot on the right.
Push the lever back into the upright position so that the roller cog wheel is engaged.
Close the cover and replace the handset. Reconnect the power and reset the date and time.
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56
Help
Cleaning the scanner
Dust on the glass surface of the scanner may cause problems when scanning documents. To check if the scanner
is clean, make a copy of a blank piece of paper. If vertical lines appear on the copy, clean the scanner. If vertical
lines still appear, call the BT PaperJet Helpline 0870 240 8026.
1. Disconnect your BT PaperJet 30 from the mains power and remove the handset from its cradle.
2. Turn off the mains power and open the front cover.
3. Move the print cartridge to the left hand side of the fax machine.
4. Release the paper feed roller by pulling the green lever forward as shown.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Help
5. Remove the roller.
6. Clean the glass surface of the scanner with a soft, lint-free cloth.
DO NOT POUR OR SPRAY CLEANING FLUID DIRECTLY ONTO THE GLASS SURFACE.
7. Replace the roller by inserting one end into the locating hole on the left-hand side of the machine. Then with the
lever pointing forward press the right hand end down into the slot on the right.
8. Push the lever back into the upright position so that the roller cog wheel is engaged.
9. Close the cover and replace the handset. Reconnect the power and reset the date and time.
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58
General information
Safety
General
Your BT PaperJet 30 should be placed on a level and stable surface at least 10cm away from other electrical
equipment.
Do not place it in direct sunlight or near a radiator, heater or air conditioning unit. Do not allow it to become
dusty or come into contact with water or chemicals.
Make sure air can circulate freely around your BT PaperJet 30. Do not cover or use in very enclosed spaces. Do
not place your machine on soft surfaces such as beds, duvets, cushions, sofas or carpets as there is a risk of
overheating.
Do not touch telephone wires or mains cables where the insulation is missing or damaged unless they have been
disconnected.
Do not attempt any repairs. This could expose you to high voltages or other risks. Contact the helpline for all
repairs.
Do not expose to rain or any other form of moisture. There is a risk of electric shock or fire. If any liquid is
accidentally spilled into your machine, immediately remove the mains power plug and have the BT PaperJet 30
inspected professionally.
Do not submerge any part of the product in water and do not use in damp conditions, such as bathrooms.
There is a slight chance that your BT PaperJet 30 could be damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord for the duration of the storm.
Do not expose to fire, explosive or other hazardous conditions.
Cleaning
Unplug your BT PaperJet 30 from the mains and telephone line before cleaning. Do not use liquid or aerosol
cleaning agents such as sprays or polishes as these will damage the product.
Cleaning the exterior
Simply clean the casing with a damp (not wet) cloth or anti-static wipe. Never use a dry cloth as this may cause
a static shock.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
General information
Environmental
Do not expose to direct sunlight.
Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing
the free flow of air over its surfaces.
Do not submerge any part of your product in water and do not use it in damp conditions, such as bathrooms.
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your machine could be damaged by an electrical storm. We recommend that you
unplug the power a telephone line cord for the duration of the storm.
Guarantee
FOR ASSISTANCE CALL THE HELPLINE ON 0870 240 8026 quoting the model and serial number.
1. In the event that the Helpline is unable to resolve a problem over the phone, the following will apply:
I. The Helpline will require the customer to provide details of where the BT PaperJet 30 was purchased, date of
purchase and method of payment.
II. If the fax was purchased within 28 days a brand new replacement BT PaperJet 30 will be despatched by courier
to the customer.
III. If the product was purchased more than 28 days ago and within the guarantee period, a ‘loan’ BT PaperJet 30
will be despatched by courier to the customer.
2. If 1 (III) applies, the original fax will be repaired free of charge subject to the conditions in clause 5. BT’s normal
repair times for most faults is 14 days. If the fax is beyond economical repair we will replace it with a brand new
BT PaperJet 30. On completion of repair the customer will be contacted and give the option of the return of the
original repaired fax and free collection of the loan fax or at the customer’s choice, retention of the loan fax.
3. A new or loan fax will be delivered by courier. If a Helpline call is received by 4pm we can arrange an overnight
courier, but will agree a delivery time with the customer. On delivery of the new loan or repaired fax as
appropriate, the customer must promptly replace it in the box with the faulty fax or loan fax to enable the courier
to return the fax to BT.
4. If the customer decides to retain the loan fax, the balance of the original guarantee will transfer to this fax.
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60
General information
5. This guarantee does not cover the fair wear and tear or accidental damage or damage caused by improper
installation. The guarantee will not apply if upon inspection it is established that unauthorised repairs or
modifications have been made to the fax. In such circumstances the customer will be sent a condition report with
a choice of either (a) paying the cost of repair of the faulty fax or (b) the carriage charges incurred in having the
original fax returned un-repaired and the loan fax collected.
6. The liability of BT under the terms of the guarantee is limited to the exchange of the fax or the repair and return
of the original fax.
7. Excluded from this guarantee are accessories, consumables (e.g. ink cartridges).
8. This guarantee applies to the original customer only and is not transferable.
9. This guarantee does not affect the customer’s statutory rights
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is
required so please keep your receipt.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Technical information
61
How many fax machines/telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number
of items which may be connected to any one telephone line. Your BT PaperJet 30 has a REN of 1. A total REN of 4
is allowed. If the total REN of 4 is exceeded, the telephone may not ring.
With different fax/telephone types there is no guarantee of ringing, even when the REN is less than 4.
Switchboard compatibility
This product is intended for use within the UK for connection to the public telephone network and compatible
switchboards which support tone dialling and timed break recall. If in doubt please consult your service provider.
To set the switchboard dialling mode and access code
You must set your BT PaperJet 30 for connection to a switchboard.
1. Press
repeatedly until the display shows INSTALLATION then press
2. Display shows TEL. LINE SET-UP. Press
.
.
3. Press
or
to switch between PUBL.LINE (PSTN) and PRIV.LINE(PBX). Press
select PRIV.LINE(PBX).
4. Set Tone or Pulse dial mode for your switchboard. Press
or
. For use with a switchboard
to display TONE or PULSE. Press
.
5. Press or
to switch between EXT. LINE PREFIX or EXT. LINE FLASH. If your access code to get an outside line is
Recall, choose FLASH. If your access code is a digit(s), choose PREFIX. Press
to confirm. If you choose PREFIX,
you are asked for the code. Enter the code using the keypad and press
.
6. Set dial mode for the network (in the UK the network dial mode must be set to Tone). Press
switch between PSTN DIAL:TONE and PSTN DIAL:PULSE.
7. Press
to confirm.
8. Press
to return to standby.
. Press
or
to
Important: If you set the output mode to Flash, you simply need to press the
button on your BT PaperJet 30
to get an outside line. You can then dial the number you want as normal. When you are using an
outside line the display shows E for external call.
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62
Technical information
If you have problems connecting to a switchboard, contact the BT PaperJet Helpline on 0870 240 8026.
R&TTE
This product is intended to be connected to analogue networks and private switching systems in the
United Kingdom.
This product complies with the essential requirements of the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC.
A copy of the certificate can be obtained from the Helpline 0870 240 8026.
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Technical information
Section
63
BT PaperJet 30 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2005.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT PaperJet 30 UG (02/05) Issue 2 Edition 2.1
Designed and produced by The Art & Design Partnership Ltd.
Printed in Thailand.
255993V
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