User guide | BT 325 Telephone User Manual

Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Converse 325
Corded Telephone
User
Guide
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Please open this page for an ‘At a glance’ guide
to your Converse 325.
Converse 325 ~ 3rd Edition ~ 17th January ’02 ~ 4116
At a glance
Display
Converse 325 ~ 3rd Edition ~ 17th January ’02 ~ 4116
Call indicator light
Message Waiting indicator
Flashes to indicate you
have an incoming call.
Shows 24-hour clock, battery low
indicator, phone numbers, and ‘Error’
if you press a wrong button.
(for compatible switchboard
users only) Flashes when
there is Voice Mail.
Handset park
When the phone is wall-mounted you can
hang the handset here if you need to leave
the phone during a call.
Store
Lets you store numbers in the one-touch
and two-touch memories.
Converse 325
Dial
Next
Dials the number shown on the display.
Inserts a space in a number when storing
numbers in the memory.
Redial
Redials the last number called. Repeat-dials
the redial number. Also lets you enter a
pause in a stored number.
Handset hook
Rotates to hold the handset in place
when wall-mounted.
Recall
For use with a switchboard/PBX, e.g. to
transfer calls and some BT Select Services.
Clear
Used to edit numbers when pre-dialling
or when storing numbers in the memory.
Clock
1471
Used to set the clock and time the duration
of a call.
Call
Diversion
Voice amplification
Calculator button
Amplifies your caller’s voice when
using the handset or headset.
1571
Switches the display to the calculator
function.
Reminder
Call On
Telephone number label
Reminder
Call Off
Handsfree button (and light)
Allows you to make and receive calls
without lifting the handset, leaving your
hands free.
Memory buttons
Press to dial a stored number. Some buttons
are pre-programmed with Select Service
codes.
Shift
Hearing aid compatible
Your Converse handset
is hearing aid
compatible.
1
Lift the plastic cover to remove the label
and write your phone numbers.
Headset button (and light)
Volume
Used in conjunction with a
headset.
Adjusts the volume
of your caller’s voice.
2
Used to store and dial two-touch memory
numbers.
Secrecy button (and light)
Allows you to talk to someone in the same
room without your caller being able to hear
the conversation.
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
In this guide
At a glance
1
Introduction
4
Unpacking
For your records
Safety information
4
4
4
Setting up
5
Using the telephone
7
Last number redial
Secrecy
Handsfree talking
One-Touch and Two-Touch
memories
Data port
Using BT Select Services
1471 – Call Return
Call Diversion
1571 – Call Minder/BT Answer
Reminder call
Other services
General information
Guarantee
Technical information
Switchboard compatibility
R&TTE Directive
8
9
9
10
13
14
14
15
15
16
16
18
18
19
19
19
Wall-mounting
20
Index
21
Hints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
3
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Introduction
Your Converse 325 has been designed for ease of use and made
to the high standards set by BT.
Please read the instructions carefully
before use and keep this User Guide
for future reference.
For your records
Date of purchase:
Unpacking your
Converse 325
Place of purchase:
Serial number
(on the underside of the base unit):
If anything is missing, please contact
your place of purchase immediately.
INTRODUCTION
Converse 325 telephone
with telephone line
attached.
Purchase price:
Converse 325
1471
Call
Diversion
1571
Reminder
Call On
Reminder
Call Off
For guarantee purposes, proof of
purchase is required, so please keep
your receipt.
Screws, wall plugs and
plinth for wall-mounting.
3 x AAA batteries
Safety information
General
Simply clean your Converse 325 with a damp
(not wet) cloth, or an antistatic wipe.
Never use household polish as this may
damage the product.
Never use a dry cloth as this may cause
static shock.
Do not open the Converse 325. This could
expose you to high voltages or other risks.
Never dispose of batteries in a fire. There is
a serious risk of explosion and/or the release
of highly toxic chemicals.
4
Environmental
Do not expose to direct sunlight.
We recommend that you do not place the product
on antique/veneered wood to avoid damage.
Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing free flow of air over its surfaces.
Do not submerge any part of your product in water
and do not use it in damp or humid conditions,
such as in bathrooms.
Do not expose your product to fire, explosive or
other hazardous conditions.
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Setting up
Plan the location
Situate your Converse 325 close
enough to a phone socket so that the
line cord will reach.
Your Converse 325 can be wall-mounted.
See ‘Wall-mounting’, on page 20.
Note
When your batteries are within about
two weeks of total exhaustion, BATT
LOW will appear in the display. If you
do not replace the batteries and they
become totally discharged your
Converse 325 will not display anything
on the screen.
1 Insert the batteries
SETTING UP
The display on your Converse 325 is
powered by 3 x AAA alkaline batteries.
2 Plug your Converse 325
into the phone socket
Make sure the phone is not plugged
into the phone socket. Open the battery
compartment cover.
Insert batteries as shown.
3 Check the dialling mode
+
-
+
Your Converse 325 should be pre-set to
T-TB which gives you TONE dialling.
-
+
-
Close the lid and replace the
compartment cover.
This ensures the phone will work with
all modern digital exchanges.
If your phone does not work when you
dial a number, try setting the dialling
mode to T or P.
5
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
4 Set the time
Press the Store button.
Press the Clock button.
Enter the current time using
the 24-hour clock, eg. 0 9 3 0
= 9.30am, 1 5 3 0 = 3.30pm.
Press the Store button.
The time is set and displayed.
SETTING UP
Your Converse 325 is now ready for use.
6
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Using the telephone
To make a call
To end a call
Lift the handset off the base
and wait for the dial tone.
Dial the telephone number.
The display will show the
number dialled.
Or
Preparatory dialling.
Note
If you make a mistake, use
the Clear button to edit
the number you have entered.
Press the Dial button.
The number shown in the
display is dialled in ‘handsfree’
mode.
Note
There are 3 ways to make a call on
your Converse 325: by lifting the
handset, using the Handsfree button
or by using the Dial button.
To receive a call
When the telephone rings, the
Call indicator light will flash to
indicate that there is an
incoming call. Simply pick up
the handset.
Hearing Aid Compatibility
USING
Without lifting the handset,
dial the telephone number you
want. The display shows the
number to be dialled.
Replace the handset.
As this telephone is fitted with an
Inductive Coupler, Hearing Aid
wearers may benefit from switching
their hearing aid to the middle T
position and holding the earpiece up
to the aid, not their ear.
To set the call timer
You can time the duration of
each call.
During a call press the Clock
button. The time of the
previous call will be displayed.
Press the Clock button again
to start the timer. You can stop
the time by pressing the Clock
button once more.
7
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
When you replace the handset
or press the Handsfree button
to end the call, the display
shows the final duration of the
call for a few seconds before
returning to the normal clock
setting.
Using a headset
Note
Converse headsets (RJ11
jack) are available separately
from BT shops or by calling
0870 240 5522.
USING
Plug the headset into the
socket marked HEADSET on
the underside of the base.
To make a call, press the
Headset button.
Dial the phone number.
To end the call, press the
Headset button.
Last number redial
Your Converse 325 stores the last
number called which enables quick and
easy redialling. A redial number can be
no longer than 32 digits.
8
To redial the last number called
Press the Handsfree button.
Press the Redial button.
The last number you called is
redialled.
To repeat-dial a number
Note
This feature works in handset,
handsfree and headset modes.
If the number you call is
engaged, you can set your
Converse 325 to dial a number
repeatedly, saving you from
having to continually press the
Redial button.
When you hear the engaged
tone, press the Redial button.
Replace the handset (or press
the Handsfree or the Headset
button – depending which
mode you are in). The display
will show BUSY.
Ten seconds after the handset
is replaced, your Converse 325
will switch to ‘handsfree’ mode
and the number is redialled.
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
If the number is still engaged,
your Converse 325 will wait for
45 seconds before repeating
the procedure. This will be
repeated every 45 seconds up
to a maximum of 15 times or
until the call is answered.
Note
Lifting the handset, pressing the
Handsfree button or the Headset button
again will cancel the procedure.
To make a handsfree call
Press the Handsfree button.
You will hear the dial tone.
Dial the telephone number.
The number will be shown on
the display.
When your call is answered
you can either speak in
handsfree mode or pick up the
handset if you wish to speak to
your caller privately.
Secrecy
When on a call you can talk to someone
in the same room, without your caller
hearing.
USING
To switch Secrecy on and off
To receive a call in
handsfree mode
When the phone rings, press
the Handsfree button.
Message Waiting indicator
During a call, press and release
the Secrecy button.
The red Secrecy light will come
on. Your caller cannot hear you.
To resume your conversation,
press and release the Secrecy
button again. The Secrecy
light will go off.
When you have Voice Mail
messages waiting, the Message
Waiting indicator will flash at
regular constant intervals.
Note
This feature is for compatible
switchboard users only.
Handsfree talking
The handsfree feature allows you to
make and receive calls without lifting
the handset.
9
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
To adjust the ringer volume
There are 3 volume settings to
choose from: HI, LOW or OFF.
HI
LOW
OFF
Use the ringer volume switch
on the underside of your
Converse 325 to set the volume
you want: HI, LOW or OFF.
When using the handset or a
headset:
Press the Amplify button.
Press the VOL + or VOL button to increase or decrease
the volume.
One-Touch and Two-Touch
memories
Note
The call indicator light will flash
regardless of the ringer setting chosen.
To adjust the ringer tone
USING
The ringer tone can be set to
High or Low.
R1
R2
RINGER
Use the ringer tone switch on
the underside of your
Converse 325 to set the ringer
tone you want: R1 for LOW or
R2 for HIGH.
You can store 20 telephone numbers in
your Converse 325. 10 in the One-Touch
memory and a further 10 in the
Two-Touch memory.
Please note that stored numbers can be
no longer than 21 digits.
To store a One-Touch number
Use the label to keep a note
of each One-Touch and
Two-Touch numbers.
Note
To adjust the call volume
During a call, you can adjust
the volume of a call.
When using Handsfree:
Press the VOL + or VOL button to increase or decrease
the volume.
One-Touch memory buttons
6-10 (the bottom 5 buttons)
are pre-set with BT Select
Services numbers (see ‘Using
Select Services’). These can
be overwritten if you wish
by following the instructions
below.
Press the Store button.
10
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Press the Memory button
under which you want to store
the number.
To dial a Two-Touch number
Enter the telephone number
you want to store.
Press the Handsfree button.
Press the Store button.
Press the Memory button you
want.
The number is stored.
Press the Shift button.
The number is dialled.
Note
To change a stored number, repeat the
steps shown above. The new number
will replace the existing One-Touch or
Select Service number.
To dial a One-Touch number
Store the first 21 digits as
shown previously, then repeat
the steps to store the remaining
digits under another Memory
button.
USING
Press the Handsfree button
and press the Memory button
you want.
To store a number longer
than 21 digits
To dial a stored number of
more than 21 digits
The number is dialled.
To store a Two-Touch number
Press the Store button.
Press the Shift button.
Press the Memory button
under which you want to store
the number.
Press the Handsfree button.
Press the Memory button which
contains the first 21 digits.
Press the Memory button
which contains the remaining
digits.
The number is dialled
automatically.
Enter the telephone number
you want to store.
Press the Store button.
The number is stored.
11
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
To store a pause in a
memory number
A pause is sometimes
required with switchboards
and Network Services.
A pause simply gives the
switchboard a few seconds to
pick up the outside line before
dialling. Using the Redial
button, you can insert a pause
in numbers stored in the
memory.
USING
Repeat the steps for storing a
number in the memory but
press the Redial button where
you want to add a pause within
the number.
Using the calculator
Press the Calculator button.
The display will change to the
calculator function.
Use the numbers and
calculator functions on the
memory buttons as you would
a conventional handheld
calculator.
Note
Use the # button to enter a decimal
point.
12
Note
Press the Calculator button at any time
to return the display back to normal.
Recall button
The Recall button is for use
with switchboard services,
e.g. to transfer calls and some
BT Select Services.
Memory back-up
If you unplug your Converse
325 from the telephone socket
and it has fully charged
batteries, it will keep all the
numbers you have stored in
the memory. However, if you
unplug your Converse 325 and
your batteries are totally
discharged, numbers stored in
the memory will be maintained
for about 5 minutes.
Pre-programmed BT Select
Services numbers will not be
affected.
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Data Port
A socket has been provided on the
telephone stand to allow easy connection
of another product (typically a modem
or Caller Display unit). Plug the other
product into the socket marked DATA
as shown below.
Data port
DATA
LINE
USING
13
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Using BT Select Services
1471 Call Return
Note
A switchboard can provide a similar
range of functions to BT Select Services.
If your Converse 325 is connected to
a switchboard, you can simply use it
as a normal extension.
Call Return tells you the number of the
last person who called you and the time
and date the call was received.
To access 1471
SELECT SERVICES
Your Converse 325 gives you easy
access to a range of BT Select Services.
Five of the One-Touch buttons have
been pre-set with telephone numbers
for the following services:
Service
Code
1471 – Call Return
(No charge)
1471
Set Call Diversion
Cancel Call Diversion
(Quarterly subscription)
✱21✱
#21#
1571 – Call Minder/BT Answer
1571
(Quarterly subscription/No Charge)
Reminder Call on
(Pay per call)
✱55✱
Reminder Call off
#55#
You can replace the pre-set numbers
with your own numbers, if you wish.
Simply follow the steps shown in ‘To
store a One-Touch number’, on page 10.
If you are not connected to the BT
Network, some of the services may not
be available.
14
Press the Handsfree button.
1471
Press the 1471 button.
The 1471 – Call Return
information is announced.
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Call Diversion
You can use your Converse 325 to
request the network to divert incoming
calls to another number.
To switch Call Diversion
on and off
Press the Handsfree button.
Call
Diversion
Press the Call Diversion
button.
Press the # button and listen
for confirmation of your
instructions.
1571 allows you access to network based
answering services that take calls when
you do not answer your phone or if you
are already on the line.
These services may provide
personalised greetings and/or the time
and date of each message. You can
access your messages from any phone
with a touchtone keypad.
Details on how to use these services
are provided when you subscribe.
SELECT SERVICES
Enter the number to which
you would like your calls
diverted.
1571 – Call Minder/
BT Answer
To access your 1571 –
Call Minder/BT Service
Press the Handsfree button.
Press the Handsfree button.
1571
Press the 1571 button.
Note
Call Diversion services may allow
optional diverts. Refer to your Network
Provider for details.
To cancel a diversion
Repeat steps 1 and 2 above.
15
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Reminder Call
You can turn your Converse 325 into a
24-hour alarm clock that rings you back
at the time you specify.
To set a Reminder Call
Press the Handsfree button.
Reminder
Call On
Press the Reminder Call On
button.
SELECT SERVICES
Enter the time you want to be
called back, using the 24-hour
clock, e.g. 1 6 3 0 books a
Reminder Call at 4.30 pm.
Press # and listen for
confirmation.
Press the Handsfree button.
To cancel a Reminder Call
Press the Handsfree button.
Reminder
Call Off
Press the Reminder Call Off
button.
Listen for confirmation.
Press the Handsfree button.
16
Other services
Three Way Calling
Lets you speak to 2 other callers at the
same time.
Charge Advice
Instantly tells you the cost of your
last call.
Call Waiting
During a call, a discreet ‘beep’ lets you
know another person is trying to get
through. You can put your original caller
‘on hold’ and switch to the new caller.
Note
For information on these and many
other valuable services, call BT on
152. If you are not connected to the
BT Network, ask your Network
Provider for information about their
services.
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
To re-set BT Select Services
buttons
If you have stored your own
numbers over the BT Select
Services one-touch buttons,
you can re-set them to the
original BT numbers.
Press the Store button.
Press the Memory button you
want to re-set.
Press the Store button.
Note
SELECT SERVICES
For further instructions, see the
‘Select Services User Guide’, supplied
when you subscribe to the Services of
your choice.
17
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
General information
GENERAL INFORMATION
Guarantee
Your Converse 325 is guaranteed for a
period of 12 months from the date of
purchase.
In the unlikely event of a defect
occurring, please return the product,
with the receipt, to the place of purchase.
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the Converse 325, or
any component thereof, which is
identified as faulty or below standard, or
fails as a result of inferior workmanship
or materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished product.
Outside of the 12 month guarantee
period:
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12 month
guarantee period.
• Proof of purchase is provided.
• The equipment is returned to the
point of purchase.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or any
attempt at adjustment or repair other
than by approved agents.
• This guarantee does not affect your
statutory rights.
18
Within the 12 month guarantee
period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone
network. We recommend that you
contact BT’s approved repair agent,
TecLogic on 01672 564444 or a local
qualified repairer.
If you have to return your
Converse 325
Pack the unit securely, preferably in the
original packaging. All parts must be
returned. We cannot take responsibility
for goods damaged in transit.
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Technical information
How many telephones can you have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. Your Converse
325 has a REN of 1.5. A total REN of 4
is allowed, if the total REN of 4 is
exceeded, the telephones may not ring.
With different telephone types there is
no guarantee of ringing, even when the
REN is less than 4.
GENERAL INFORMATION
Switchboard compatibility
This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards, which support tone or
pulse dialling with earth or time break
recall. If in doubt please consult your
service provider.
R&TTE Directive
Hereby, TMX, declares that this
Converse 325 is in compliance with the
essential requirements and other relevant
provisions of Directive 1999/5/EC.
The Declaration of Conformance for the
Converse 325 is available from TMX,
Alpha Business Park, 28 White House
Road, Ipswich, IP1 5LT.
19
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Wall-mounting
Before you wall-mount your Converse
325 check that:
• you are not drilling into any hidden
wiring
• you do not need the facility of the
data port.
WALL-MOUNTING
1
Unplug and remove the telephone
line cord from the socket on the stand.
DATA
20
Wall plug
Wall
Screw
60mm
6
Insert the wall plugs if necessary,
then insert the screws leaving about
8mm protruding from the wall on
which to hang the phone.
7
Rotate the handset clip 180˚ so that
it protrudes upward. This holds the
handset in place when wall-mounted.
8
Hang the holes on the back of the
phone over the screwheads and
gently pull the phone downward to
make sure it is securely in place.
9
Hang the handset on the handset clip.
LINE
2
Unclip the line plug from the
telephone base.
3
Unclip the stand from the base of
the telephone and remove the stand.
4
Drill two holes in the wall 60mm
vertically apart using a 8mm drill bit.
Reconnect the telephone line to the
line socket on the base of the phone.
If you need to leave the phone whilst on
a call you can hang the handset on the
park at the top right hand corner of the
product.
60mm
5
Note
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Index
At a glance
Batteries
Making calls
Memories
dial one-touch number
dial two-touch number
store a pause
store one-touch number
store two-touch number
7
9
7
7
8
9
13
5
18
18
9
8
7
7
10
11
11
12
10
11
Memory back-up
Message waiting indicator
Phone socket
Preparatory dialling
Recall button
Receiving calls
Redial
last number
repeat dial
Reminder call
Ringer tone
Ringer volume
Safety information
Secrecy
Select Services
1471 – Call Return
1571 – Call Minder/BT Answer
Call Diversion
Other Services
Reminder Call
reset buttons
Setting up
Switchboard compatibility
12
9
5
7
12
7
8
8
8
16
10
10
4
9
14
14
15
15
16
16
17
5
19
Technical information
19
6
Time – set
Volume
caller’s speech
ringer
Wall-mounting
INDEX
install
low warning
Calculator
Call Diversion
Call Minder/BT Answer
Call Return
Call timer
Calls
end
handsfree
make
receive
redial
secrecy
Data port
Dialling mode
General information
Guarantee
Handsfree
Headset
Hearing aid compatibility
1
5
5
5
12
15
15
14
7
10
10
20
21
Converse 325 ~ 3rd Edition ~ 17th January ~ 4116
Offices worldwide
The Telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
TouchtoneTM is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 2002.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Converse 325 Issue 2 (16/02) 3
Designed by The Art & Design Partnership Limited.
Siemens number: A31008-G4015-P102-2-7619
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