BT 400 Plus Telephone User Manual

Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
User Guide
BT PARAGON 400 PLUS
DIGITAL TELEPHONE ANSWERING MACHINE
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Please open this page for an ‘at a glance’
guide to your BT Paragon 400 Plus.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Please open this page for a further ‘at a glance’
guide to your BT Paragon 400 Plus.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
At a glance
Inductive coupler
Handset park
Lets you skip forwards and
backwards through your messages.
Display
Use when telephone is wall
mounted to rest the handset
temporarily during a call.
Used to select set-up options.
Allows you to change the
display contrast.
Memo
Leave yourself or another
user a reminder message
instead of a written note.
Menu
Lets you select the function
you want from the range of
options.
Vol
Adjusts the volume of the
loudspeaker when playing
back messages and memos.
BT Paragon 400 Plus
Menu
Memo
Del
MESSAGES
Vol
0 I 7 I I I 02 2 9 3 02
Deletes messages.
Del
2
Answer On/Off
Answer
on off
3
Mailboxes 2 and 3
Switches the answering
machine on and off.
ABC
1
Dial/OK
2
GH
DE F
3
5
MN
6
PQ
Plays back messages.
WX
9
Redial
0
Allows you to talk to
someone close by without the
person on the other end of the
telephone line being able to
hear the conversation.
Play
YZ
RS
TUV
8
O
4
JKL
Recall
7
Secrecy
NO.
Secrecy
I
Confirms the setting you want.
Also dials out.
Play
Dial /OK
Quickdial buttons
Store and dial 10 numbers at
the touch of a button.
Shift
Monitor
Mic
Directory label
Recall
Microphone
For use when
connected to a switchboard
or BT Calling Features.
Redial/Pause
Redial the last 5 numbers called.
Also lets you enter a pause when
storing numbers in the memory.
1
For recording memos and
your outgoing message.
Monitor
Allows you to dial and
hear if a call has been
answered without lifting
the handset.
Shift
Lets you store and dial
a further 10 numbers by
pressing just two buttons.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Mode switch
Default to TB
Handset socket
P
T
TB
MODE
HANDSET
Battery compartment
Takes one LR61 battery
(not supplied).
LINE
9V DC
Telephone line cord socket
CAUTION
DISCONNECT
FROM PHONE
LINE BEFORE
REPLACING
BATTERY
9V power socket
2
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
In this guide
At a glance
Introduction
For your records
Unpacking your Paragon 400 Plus
Setting up
Safety
Plan the location of your Paragon 400 Plus
Using the telephone
Making and ending calls
Using the quickdial memory
Two way recording
Using the answering machine
Selecting the answering machine mode
Using the Mailboxes
To use the pre-recorded outgoing
message and announcement
Message and Ring indicator
To use Caller return (Auto 1471)
Using VIP
Using Remote access
1
4
4
4
5
5
5
10
10
11
12
13
13
13
14
16
17
18
19
Optional settings
Help
General information
21
23
24
Help and advice
Guarantee
Technical information
23
24
24
Wall-mounting template
Index
26
27
3
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Introduction
Your Paragon 400 Plus has been designed for ease of use and
made to the high standards set by BT.
You can expect your Paragon 400 Plus to give
you many years of trouble-free service.
Please read the instructions carefully before use
and keep this User Guide for future reference.
For your records
Unpacking your Paragon 400 Plus
If anything is missing, please contact your place
of purchase immediately.
● Paragon 400 Plus telephone
BT Paragon 400 Plus
Menu
Memo
MESSAGES
Vol
0 I 7 I I I 02 2 9 3 02
Del
2
A n s w er
on
o ff
Play
Dial/OK
3
NO.
DE F
ABC
1
2
3
Secrecy
GH
I
answering machine.
MN
5
6
TUV
WX
O
4
JKL
Recall
PQ
8
9
YZ
RS
7
Redial
0
Shift
Monitor
INTRODUCTION
Date of purchase:
Mic
Place of purchase:
● Handset and cord.
Serial number (on the underside of the telephone base):
● Plug mounted, 13 amp mains
adaptor.
Purchase price:
● Line cord.
For guarantee purposes, proof of purchase is
required, so please keep your receipt.
● Wall mounting plugs and screws.
Enter your Remote access PIN here
● Plinth for desk mounting
Play messages.
AB
2
and play
Repeat message
previous message.
being
Delete the message
5
all messages
played or delete
at the end of playback.
GH
4
J KL
Skip to next message.
MN
6
TUV
Play outgoing
8
message.
9
Record outgoing
0
Answer on/off.
WX
YZ
4
Hear main message.
1
O
See page 19 for more information about your PIN.
menu
Press to:
es:
back messag
l.
ne as norma
ring machi
ge.
your answe
ng messa
•Ring
the outgoi
during
•Press
ty PIN.
two beeps.
your securi after
You hear
to enter
ation beep
keypad
•Use the hear the confirm
Wait to
says: “You
each digit.
prompt
them.
digit, the
to play
begins
the last
es” and
•After
ring
messag
X
answe
have
l your
riate button
now contro the approp
•You can by pressing
machine
see over)
(Please
keypad.
on the
To play
I
Spare memory label.
Remote access
400
Paragon
g your
Operatin her telephone
from anot
C
● Remote access card.
message.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Setting up
Follow these steps to set up your Paragon 400 Plus ready for use.
Safety
• Use only the power adaptor supplied.
• There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug your
Paragon 400 Plus from the mains power and
telephone line socket during storms.
• Do not use your Paragon 400 Plus in damp,
humid conditions such as bathrooms.
• Do not expose the equipment to fire or water.
• Simply clean your Paragon 400 Plus with a
damp cloth (not wet) or an anti-static wipe.
Never use a dry cloth as this may cause a
static shock.
Situate your Paragon 400 Plus close enough to
both the phone and mains power sockets so that
the cables will reach.
Your Paragon 400 Plus should be kept free of
dust, moisture, high temperature, vibration and
should not be exposed to direct sunlight. Do
not stand it on carpets or other surfaces which
generate fibres or place it in locations which
prevent the free flow of air over its surfaces.
SETTING UP
• The Paragon 400 Plus will produce a certain
amount of heat during operation. Whilst this
is entirely safe we would advise against placing
the product on antique, veneered or wooden
surfaces as damage may occur.
Plan the location of your
Paragon 400 Plus
Warning
The apparatus is designed to be operated in a
normal office or domestic environment where
the relative humidity does not exceed 75%.
It should not be used in bathrooms or near water.
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Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
1
2
Insert back-up battery
Although optional we recommend fitting an
alkaline battery which will provide up to 25 hours
back-up and ensure your messages are saved
in the event of a mains power failure.
Connect handset cord to base
HANDSET
To fit the battery.
LINE
9V DC
Ensure the Paragon 400 Plus is disconnected
from the telephone line.
1 Lift the cover.
2 Insert one LR61 battery (not supplied).
SETTING UP
1
3
Connect the telephone line cord
LINE
9V DC
2
The battery compartment must be fully closed
for the battery to work.
Battery low warning
The display indicates when the battery power is
low. If no battery is inserted, it remains lit.
6
If you do not have a modern phone socket, call
0800 800 150 and ask for a BT engineer to
come and fit the correct socket. This is a
chargeable service.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
4
Check Dial Mode setting (default TB)
5
Plug the mains adaptor cord into the
back of the telephone
6
Plug the mains adaptor into the wall
socket and switch on
Your Paragon 400 Plus should be pre-set to TB
which gives you Tone dialling. This ensures the
phone will work with all modern digital
exchanges.
P
T
TB
LINE
9V DC
Use the dialling mode switch on the underside
of your Paragon 400 Plus.
MODE
HANDSET
If you are connecting to a switchboard, check
with your switchboard operator or
communications manager which dialling mode
you need. Your Paragon 400 Plus is approved for
all compatible switchboards.
SETTING UP
If you do not get a dialling tone, try setting the
dialling mode to P.
The Paragon 400 Plus automatically goes through
a start up process during which the display shows
INITIALISING and the monitor light flashes.
On completion the unit display will show the time
and number of messages.
Note
For most switchboards the switch should be
set to T.
7
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
7
Fit plinth for desk mounting and
track cables
If you use your Paragon 400 Plus as a desk phone
you will need to fit the stand on to the base.
Ensure all the cables on the underside of the
base are in their respective channels.
8
Wall-mounting your Paragon 400 Plus
1 Turn around the handset clip to prevent the
handset from falling when the product is
wall-mounted.
WALL
DESK
Proceed by holding the stand as shown in the
illustration, ensuring the two arrows are facing
each other.
Now lower the stand so that the two lugs
nearest to you, fit into the corresponding holes
on base, as shown.
SETTING UP
Push and squeeze until the stand clicks into
place from front and back as shown in the inset.
2 Use the template on page 25 to drill holes in
the wall. Leave a small gap between the screw
heads and the wall.
ARROWS
WALL PLUG
SCREW
WALL
3 Place your Paragon 400 Plus over the screw
heads and slide down.
8
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
9
To set the day and time
Press buttons in the order shown
Menu
Dial /OK
Press until TIME and DAY is shown on
the display.
The prompt says “Please enter the day ”.
Display the current day:
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
KEYPAD
Dial /OK
To confirm the day setting. The prompt
says “Please enter the time using the
24 hour clock”.
SETTING UP
Dial /OK
Enter the current time using the
keypad. Use the 24 hour clock, e.g.
0930 = 9.30am; 1500 = 3.00pm.
To confirm the time setting.
The prompt will announce the day and
time settings. The display will show
the time in 12 hour format and number
of messages.
9
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Using the telephone
Using the Inductive coupler
Your Paragon 400 Plus has an inductive coupler
in its handset, to improve sound quality for
people using hearing aids.
Switch your hearing aid to T and adjust the position
of the phone until you obtain the best sound.
To end a call
HANDSET
To use the secrecy function
TELEPHONE
Making and ending calls
This allows you to talk to someone
close by without your caller hearing the
conversation.
To make a call
Press buttons in the order shown
HANDSET
Lift the handset or press the MONITOR
button. The button will light up.
KEYPAD
Dial the number you want.
HANDSET
Lift the handset when connected.
Replace the handset or press the
MONITOR button. The light goes out.
Secrecy
Secrecy
During your call:
Your caller cannot hear you. The button
is lit to confirm.
To talk to your caller again. The light
will go off.
To redial the last number
Or
Preparatory dialling.
Redial
Enter the number you want to dial.
It is shown on the display but not dialled.
If you have entered a digit incorrectly,
you can change it by pressing the DEL
button to delete individual digits.
Monitor
10
Press the MONITOR or DIAL/OK button
to dial the number.
Press the REDIAL button.
To move between the last 5 redialled
numbers.
HANDSET
Lift handset or press the MONITOR or
DIAL/OK button to dial the selected
number.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
If number is being stored as 2 touch
(M11-M20) then:
To delete a number in the redial list
KEYPAD
Redial
Press the REDIAL button.
Shift
To select the entry for deletion.
Press DEL to delete the entry.
Del
The prompt will say “(telephone number)
is stored in memory 11” and display will
show M11 stored.
To adjust the earpiece volume
Note
Vol
To increase the volume in the earpiece.
Display indicates the level.
If you make a mistake when entering a number,
press the DEL button to delete the last digit.
To stop the process at any time, press the
ANSWER ON/OFF button.
To decrease the volume in the
earpiece.
Using the quickdial memory
You can store 20 telephone numbers, each up to
32 digits long. The first 10 are stored under the
locations M1-M10. The second 10 are stored
under the locations M11-M20 using the shift key.
To make a quickdial call
HANDSET
Press the M1-M10 button where the
number you want is stored. The selected
number is displayed and dialled.
If using MONITOR lift handset when
connected.
Enter the number to be stored.
If dialling a 2 touch Quickdial number:
The prompt will say “(telephone number)
is stored in memory 1” and display will
show MO1 stored.
Lift handset or press the MONITOR or
DIAL/OK button.
QUICKDIAL
To store a quickdial number
Press and hold the M1-M10 location
you want the number stored in until
the prompt begins.
TELEPHONE
After replacing the handset, the volume
returns to mid level.
KEYPAD
Enter the number to be stored and
quickly press and release the SHIFT
button, then press and hold M1-M10
until prompt begins.
Shift
Press the SHIFT button and then M1-M10
and the number is dialled.
11
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Note
You may find it helpful to keep a note of the
location number you set for quickdial
numbers. Use the directory label between the
memory locations.
To delete/change a quickdial
number
Press buttons in the order shown
Del
Press the location to be deleted,
M1-M10 or shift M1-M10.
Press the DEL button.
TELEPHONE
The prompt says “Deleted”.
Two way recording
It is possible to record a telephone conversation.
Note
You should inform your caller if you intend to
record the telephone conversation.
To record your conversation
Memo
During your call press and release the
MEMO button.
Your conversation will now be recorded.
Answer
on off
12
When you wish to stop recording
press and release the ANSWER ON/OFF
button.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Using the answering machine
Selecting the answering
machine mode
To Switch the Answering Machine to
Answer & Record or Answer Only
Menu
Dial /OK
Press MENU until the display shows
ANSWER MODE.
Press DIAL/OK.
Dial /OK
Press DIAL/OK.
The prompt will state the answer mode
selected.
To Switch the Answering Machine
On & Off
Answer
on off
Your Paragon 400 Plus also has two mailboxes
which enable you to divide your messages for
added convenience, for example, into personal
and business messages or for two individual
people.
To use the mailboxes, your outgoing message
should tell callers to press 2 or 3 on their
keypad before leaving their message. Your
Paragon 400 Plus will then record the message
in Mailbox 2 or Mailbox 3 as selected.
ANSWER MACHINE
To switch between ANSWER & RECORD
or ANSWER ONLY.
Using the Mailboxes
For example, an outgoing message could be,
“Hello, thank you for calling. To leave a message
for Jim, press 2; to leave a message for Janice,
press 3; or just speak after the tone”.
If your caller does not select a mailbox, the
message is recorded in the main mailbox.
Press and release the ANSWER ON/OFF
button.
The prompt will state either ‘Answer On’
or ‘Answer Off ’.
13
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
To use the pre-recorded outgoing
message and announcement
To listen to and switch between the
male and female pre-recorded Outgoing
message (OGM)
When your answering machine is switched on,
the pre-recorded message will automatically
greet callers with:
Press buttons in the order shown
“Hello, your call cannot be taken at the moment,
so please leave your message after the tone.”
Menu
Press until the display shows
OUTGOING MESSAGE.
Dial /OK
Callers can skip this message by pressing # and
start recording after the tone.
Play
Press either to switch between a male
or female voice for your OGM.
You can replace this message with your own
personal outgoing message. The pre-recorded
message remains in the memory and you can
always choose to use it again.
ANSWER MACHINE
If your answering machine is switched to Answer
Only your outgoing message is: “Hello, your call
cannot be taken at the moment and you can not
leave a message so please call later.”
Note
The pre-recorded Answer Only announcement
will also be played if there is not enough
recording capacity left for callers to leave their
message.
Outgoing message is played.
To record your own outgoing message
(OGM)
Menu
Dial /OK
Press until the display shows
OUTGOING MESSAGE.
Display shows MAIN MESSAGE.
To select between MAIN MESSAGE,
MAILBOX 2 and MAILBOX 3.
Dial /OK
Dial /OK
To select the displayed option. The
prompt says “Please speak after the tone.
To end recording press OK”. The display
shows recording and counts up.
Start speaking your Outgoing message.
You can also at this point lift the handset
and record you message through the
handset.
To stop recording. Your new Outgoing
message is played back. To delete the
recording, press DEL during playback.
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Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Note
Your Paragon 400 Plus has a total recording
capacity of 72 minutes. Your outgoing message
is limited to a maximum of 2 minutes.
To delete your personal outgoing
message (OGM)
Menu
Dial /OK
To record a memo
Memo
Speak your memo.
Memo
Press until the display shows
OUTGOING MESSAGE.
Display shows MAIN MESSAGE.
Press DEL during memo playback to
delete the memo.
Del
To record a memo directly into
Mailbox 2 or 3
The OGM is played.
To delete the message. The prompt
states ‘Message Deleted, Your outgoing
message is...’
2
3
Memo
The pre-recorded OGM is played.
“Hello, your call cannot be taken at the
moment, so please leave your message
after the tone.”
Press the mailbox number you want.
Hold the MEMO button down, the
prompt says “Please speak after the tone”
– speak your memo.
Release the MEMO button to end
recording.
The prompt will say ‘Your memo is...’
and then replay your memo.
Note
If you delete your own recorded outgoing
message, it will automatically be replaced by the
pre-recorded message.
ANSWER MACHINE
Del
Release the MEMO button to end
recording. Whilst recording the display
counts up the time in seconds.
The prompt will say “Your memo is.....”
To select between MAIN MESSAGE,
MAILBOX 2 and MAILBOX 3.
Play
Hold the button down the prompt says
“Please speak after the tone.”
Del
If you wish to delete your memo press
DEL during the memo playback.
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Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
To playback messages in Mailboxes 2
and 3
Press the mailbox you want to listen to.
The button will light up.
Message and Ring indicator
The message indicator blinks when you have
new messages or memos. When you have
played them back, the indicator goes off.
Play
Press PLAY and follow the above steps.
It will also flash when the telephone rings.
When your answering machine is set to answer
ON, the display shows the total number of
messages stored.
To privately playback your messages
through the handset
memo
Play
Lift the handset to listen to your
messages through the handset.
To playback your messages
Replace the handset to listen through
the loudspeaker again.
ANSWER MACHINE
Press buttons in the order shown
Play
Your messages are played back in
chronological order. When all the
messages have been played back, the
prompt says “End of messages” to delete
all messages press DELETE.
To delete all messages
All messages are saved automatically
after they have all been played back.
When the last message has finished
playing:
During playback you also have the
following options:
Skip to the next message.
Once to replay the current message or
twice to replay the previous message.
Del
Play
16
Deletes the current message. The
prompt says, “Message deleted” and the
next message is played.
Pauses playback. Press again to resume.
If you pause playback for more than 60
seconds, your Paragon 400 Plus will
automatically return to normal mode.
Press the PLAY button.
Del
Answer
on off
Display counts down from 8-0 at the
end of which the messages are
deleted.
Press ANSWER ON/OFF if deleted
in error.
Note
Once deleted, messages cannot be retrieved.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
To adjust the playback volume
To use Call screening (answering
machine volume)
During playback:
You can let your Paragon 400 Plus
answer a call and have the loudspeaker
switched on so you can hear the caller.
This gives you the option of picking up
the handset and speaking to them or
letting them leave a message.
Vol
Adjust the loudspeaker volume. The
level is shown at the bottom of
the display.
While the answering machine is
switched on or in an idle state.
To use Caller return (Auto 1471)
Vol
To switch on Caller return
Menu
Press until the display shows 1471.
Dial /OK
Switches between ON and OFF.
Dial /OK
To confirm the setting displayed.
While the Caller return setting is
switched ON, the display shows 1471.
Adjust the loudspeaker volume. The
level is shown at the bottom of the
display.
ANSWER MACHINE
Caller return automatically dials 1471 after a
caller has left a message on your answering
machine and records the announcement giving
the telephone number (if available) and the time
and date of the call. So even if a caller chooses
not to leave a message, you may still have their
telephone number recorded if the caller did not
withhold their number.
If you have the Caller return switched
on, you will also hear the caller’s phone
number (if available) and the time and
date of the call at the end of their
message.
Note
Please note that the answering machine only
records the announcement from the 1471
network. The announcement always states that
the caller phoned “today” and then gives the
time of the call. It is, therefore, not possible to
know the actual date that someone called.
This is important to remember if you have not
accessed your messages for a few days. Please
also note that Option 3 cannot be accessed
automatically, you will need to actually dial
1471 for this option.
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Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
• Setting the answering delay to 2 rings.
• Turning the ringer volume off.
• The VIP interrupt tone is played at
the loudest volume setting.
Using VIP
VIP is an enhancement of Call screening.
When VIP is switched on, calls are answered
silently by the telephone answering machine.
The user gives out a 2 digit code (user
definable) to callers that they want to hear from.
When a VIP caller enters the VIP code during
the outgoing message playback or the incoming
message record period a distinctive audible alert
is given to inform the user locally that a ‘VIP’ is
trying to get through.
When VIP is switched off, the settings
return to their previous values.
Changing the VIP code
Note
The default setting is 40. It is not
possible to set the code between 00-39.
The default setting is OFF.
ANSWER MACHINE
Menu
To turn VIP on and off
Dial /OK
Press buttons in the order shown
Menu
Dial /OK
KEYPAD
Switches between VIP ON and VIP OFF.
Dial /OK
Press to confirm when the required
setting is displayed. The prompt will say
“VIP on” or “VIP off”.
The setting is displayed for 3 seconds
and then the display returns to the idle
screen. If VIP is switched on, the icon
is displayed.
Switching VIP on has the effect of:
• Reducing the call screening volume
to OFF.
18
The prompt will say “Please enter your
2 digit VIP code”.
The current code is displayed with the
first digit flashing. This will be replaced
when you enter your new VIP code.
Press until the display shows VIP.
The current setting will be displayed:
VIP OFF.
Press until the display shows VIP CODE.
Dial /OK
Once the code is entered the first digit
will flash to allow you to correct it if
necessary before saving.
Once the required code is displayed,
press OK.
If the code is not valid, the voice
prompt will say “Error. Please enter your
2 digit VIP code”. The previously saved
code is displayed again with the first
digit flashing.
The code is displayed for 3 seconds
and then the Paragon 400 Plus returns
to the idle state.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Incoming calls when the VIP is
switched on
Incoming calls will be answered as
normal if the caller does not know the
VIP code and a message can be left.
To set your PIN
Menu
Dial /OK
If the caller is a VIP they enter the
code during the outgoing message
playback or the incoming message
record period (the caller can also leave
an incoming message and then enter
the VIP code). When the last digit is
entered, a 30 second counter starts and
the VIP tone alerts the user.
Using Remote access
Del
Dial /OK
Enter the 4-digit PIN you want.
To change any of the numbers.
To confirm the PIN displayed.
Note
When calling your Paragon 400 Plus from
another phone, it allows two attempts to enter
the correct PIN. If this is not done, you hear the
message “Thank you for calling” and the
machine hangs up.
To switch on your answering
machine
You can switch on your answering machine from
another phone and, providing you are using a
TouchTone T M keypad, play back your messages
and memos.
If you have forgotten to switch on your
answering machine
Ring your answering machine from
another phone
To help keep your messages private, your
Paragon 400 Plus requires you to enter a 4-digit
PIN.
The pre-set code is 0000.
The prompt says “Please enter your
4 digit security code” and displays the
current PIN.
ANSWER MACHINE
When the Paragon 400 Plus recognises
the VIP code has been entered it stops
recording, and the message is
discarded. Any valid message left after
entering the VIP code is retained.
KEYPAD
Press until the display shows
SECURITY CODE.
After 20 rings, your Paragon 400 Plus
will automatically answer the call.
HANG UP
Your answering machine is now
switched on.
19
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
To play back messages
To play back messages from the two
extra mailboxes
Ring your answering machine as
normal.
Press buttons in the order shown
Ring your answering machine as
normal.
Press during the outgoing message.
You hear two beeps.
PIN
Press during the outgoing message.
You hear two beeps.
PIN
Use the keypad to enter your security
PIN. Wait to hear the confirmation
beep after each digit.
Use the keypad to enter your security
PIN. Wait to hear the confirmation
beep after each digit.
Press to select mailbox.
AB
C
ANSWER MACHINE
2
or
3
DE
You can now control your answering
machine by pressing the appropriate
button on the keypad:
AB
C
2
Play messages.
To hear main message.
1
GH
I
L
O
6
TU
V
8
YZ
9
JK
5
Skip to next message.
Play outgoing message.
Record outgoing message.
TU
V
8
0
Answer on/off.
Repeat message and play previous
message.
Delete the message being played or
delete all messages at the end of
playback.
Skip to next message.
Play outgoing message.
WX
YZ
9
0
20
Play messages.
MN
6
O
WX
GH
4
L
MN
Delete the message being played or
delete all messages at the end of
playback.
2
I
JK
5
AB
C
4
Repeat message and play previous
message.
After the last digit, the prompt says
“You have X messages” and begins to
play them.
You can now control your answering
machine by pressing the appropriate
button on the keypad:
To hear main message.
1
Press mailbox number to listen to
messages.
F
After the last digit, the prompt says
“You have X messages” and begins to
play them.
Record outgoing message.
Answer on/off.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Optional Settings
To adjust the number of rings before
your answering machine takes a call
This is called the Answer Delay. You
can choose from 2-9 rings or Time
Saver.
Menu
You can choose between three different
ring tones
Menu
Dial /OK
Dial /OK
To confirm the setting.
To confirm the option displayed.
To adjust the ringer volume
You can select between four different
volume levels, off, low, medium and high.
Dial /OK
Dial /OK
Display shows current setting.
Switch between the options. Display
shows TONE 1, TONE 2 or TONE 3
and a sample of the tone is played.
Press until the display shows ANSWER
DELAY.
Select the number of rings you want or
Time Saver.
Press until the display shows
RINGER TONE.
OPTIONAL
Time Saver is useful if you are ringing
up from another phone to see if you
have any messages. With Time Saver
set, your Paragon 400 Plus will answer
your call after 6 rings if there are no
messages, or after 2 rings if you have
messages recorded. So if you hear a
3rd ring, you can hang up and save the
time and cost of connecting to your
phone.
To adjust the ring tone
Menu
Dial /OK
Press until the display shows
RINGER VOLUME.
Display shows current setting.
To adjust the ringer volume. 0 = OFF
Dial /OK
To confirm the level displayed.
21
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
To adjust the display contrast
Press buttons in the order shown
While your phone is idle:
OPTIONAL
Press to decrease or increase the
contrast.
22
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Help
Help and advice
Emergency calls
The emergency services can be contacted in the
UK by dialling 999 or 112 which is valid in any
country that is a member of the European
community.
No dialling tone
Check that your machine is connected to the
phone socket.
Display does not come on
Check that the mains power cable is plugged in
to the back of the machine.
To reset
If your Paragon 400 Plus will not respond to any
button presses, remove the back-up battery and
turn off the power for 10 seconds. Turning the
power back on will reset your machine to
ANSWER ON mode. However, please note that
during resetting, all messages will be lost.
Customer Helpline
HELP
Check that your machine is correctly connected
to the mains power and that the power is
switched on.
When entering your security PIN, allow enough
time - at least 2 seconds between each digit for
your Paragon 400 Plus to recognise each one.
If you still have problems with your
Paragon 400 Plus, call the Paragon Helpline on
0870 240 1051.
Outgoing message does not record
Speak clearly – within 20cm of the microphone –
when recording your message.
Incoming message does not record
Check that your machine is set to ANSWER ON
and that the recording capacity is not full.
The caller may be speaking too quietly or has a
bad connection.
Cannot access your machine from another phone
Make sure the phone you are calling from has a
TouchToneTM keypad.
23
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
General information
Guarantee
Your Paragon 400 Plus is guaranteed for a
period of 12 months from the date of purchase.
GENERAL INFORMATION
Subject to the terms listed below the guarantee
will provide for the repair of, or at BT’s or its
agent’s discretion the option to replace the
Paragon 400 Plus, or any component thereof,
(other than batteries), which is identified as
faulty or below standard, or as a result of
inferior workmanship or materials. Products
over 28 days old from the date of purchase may
be replaced with a refurbished or repaired
product.
Within the 12 month guarantee period:
If you experience difficulty using the product,
prior to returning your product, please read the
“Help” section on page 23, or contact the Paragon
Helpline for assistance on 0870 240 1051.
In the unlikely event of a defect occuring, please
return the product, with the receipt, to the place
of purchase.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you call
the Helpline and ask for details of our
recommended repairers.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to the point of
purchase.
• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment,
or any attempt at adjustment or repair other
than through approved agents.
• This guarantee does not affect your statutory
rights.
24
Instructions for returning the product:
If the Helpline is unable to remedy your
problem they will ask you to return the product.
Where possible, pack the product in its original
packaging. Please remember to include all parts,
including line cords, power supply units, and the
original batteries. (Please note that we cannot
take responsibility for goods damaged in
transit.) Please obtain and keep proof of posting
from the Post Office.
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Technical information
If the power fails
You will still be able to make and receive telephone
calls on your Paragon 400 Plus even if the mains
power fails and there is no back-up battery
installed. However, the answering machine will
not work until the mains power is restored.
How many phones can you have?
Hereby, PDT, declares that this Paragon 400
Plus is in compliance with the essential
requirements and other relevant provisions of
Directive/1999/5/EC.
The Declaration of Conformance for the
Paragon 400 Plus is published on the website
http://www.pdtuk.com/archive/certificates/
paragon/p400cert0001.html
BT Accessories and
Replacement Items
For a full range of accessories and replacement
items for BT products please call 0870 240
5522, or visit:
GENERAL INFORMATION
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to
calculate the number of items which may be
connected to any one telephone line. The Paragon
400 Plus has a REN of 1. Any other instrument
provided by BT may be assumed to have a REN
of 1 unless otherwise stated. A total REN of 4 is
allowed.
R&TTE Directive
Switchboard compatibility
This product is intended for use within the UK
for connection to the public telephone network
and compatible switchboards, which support
tone dialling and time break recall. If in doubt
please consult your service provider.
If your phone does not ring try changing the
mode setting to T, see page 6. This also applies
to transferring calls.
25
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Wall-mounting template
WALL-MOUNTING
If wall-mounting your Paragon 400 Plus,
drill two holes for the screws using
this template and insert the wall plugs
provided (if required).
26
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Index
6
15
13
14
16
13
16
14
15
14
13
6
6
17
10
10
17
9
16
15
12
8
22
24
23
13, 15
15
16
21
13
18
Playback messages
Quickdial memory
16
delete/change number
make a call
store a number
Record
memo
memo directly into mailbox
own OGM
Redial
last number
Remote access
playback messages
set PIN
switch answering machine on
Ring tone
Safety
Secrecy
Setting up
Store quickdial number
Switchboard use
Technical information
Telephone line cord
Time
Two way recording
VIP
change code
incoming calls
on/off
Volume
answering machine (call screening)
earpiece
playback
ringer
Wall-mounting
12
11
11
15
15
14
10
19
20
19
19
21
5
10
5
11
25
24
7
9
12
18
18
19
18
INDEX
Adaptor cord
Answering machine
delete personal OGM
mailboxes
male/female OGM
message/ring indicator
on/off
playback messages
pre-recorded OGM
record memo
record own OGM
select answer mode
Batteries
back-up battery
battery low warning
Caller return (Auto 1471)
Calls
end
make
Call screening
Day
Delete
all messages
personal OGM
quickdial number
Desk mounting
Display contrast
Guarantee
Help and advice
Mailboxes
Memo
Message indicator
Number of rings
On/off
answering machine
VIP
11
11
17
21
8, 26
27
Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Paragon 400 Plus Issue 1 (08/03) 3
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
CE compliant to R&TTE Directive (1999/5/EC)