Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
User Guide
BT DECOR 500
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Please open this page for an
‘at a glance’ guide to your BT Decor 500
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Please open this page for a further
‘at a glance’ guide to your BT Decor 500
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
At a glance
Telephone buttons
Quickdial button
Allows you to dial up to ten numbers
stored in the Quickdial memory at the
touch of two buttons.
Store button
BT Decor 500
p
Sto
Ans
on off
ip
Sk
Vol
Use to store numbers in the memory
and to change the ringer and pitch
volume.
Skip Messages
Del
Play
ABC
1
2
GHI
JKL
4
S
7
5
6
TUV
WX
8
9
0
1571
Vol
Handsfree
Quickdial
MNO
YZ
PQR
DEF
3
(R) Recall button
For use with a switchboard/PBX and
BT Calling Features. Please contact
your switchboard supplier for more
information. For more information on
BT’s Calling Features, please call
Freefone 0800 800 152.
Redial/Pause button
Store
Redials the last number called. Also,
press to enter a pause when storing a
number in the memory.
R
Redial
Secrecy
S
Mic
BT Answer 1571 indicator light
Will flash when a message is left on
the BT Answer 1571 network service.
Volume button
Use to adjust the
volume during
handsfree operation.
1
Handsfree button
Secrecy button
Allows you to hold a
conversation over the
loudspeaker without
lifting the handset.
Lets you talk to
someone in the
same room without
the person you are
calling hearing you.
Microphone
Use to talk to your
caller in handsfree
mode and for
recording your own
outgoing message
and memos.
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Answering Machine buttons
Skip backward/
Memo button
Volume buttons
Use to adjust the
answering machine
volume.
Lets you skip
backwards through
your messages and
memos.
Answer on/off
button
BT Decor 500
p
Sto
Skip kip
Switches the
answering machine
on and off.
S
Ans
on off
Messages
Vol
Skip forward
button
Del
Play
Delete button
Deletes recorded
messages and
memos.
ABC
1
2
GHI
JKL
4
Lets you play
and pause your
messages.
S
7
Play button
DEF
3
5
6
TUV
WX
8
9
0
1571
Vol
Handsfree
S
Light constantly on: Answering machine is switched on.
When you have no messages.
Light flashes:
When you have messages.
During playback of messages and memos.
When the memory is full.
BT Answer 1571 indicator light (LED)
Indicates the status of the telephone:
Light flashes quickly:
When the phone rings.
When you have messages left on
BT Answer 1571 network service.
Light flashes slowly:
When the phone is on hold. during
secrecy mode.
When storing numbers.
Light stays constantly lit: When handsfree is in use.
Store
R
Stop button
To stop message
playback.
Redial
Secrecy
Message indicator light (LED)
While you are recording your outgoing
message or a memo.
Quickdial
Lets you skip
forwards through
your messages and
memos.
MNO
YZ
PQR
2
Also lets you record
memo messages.
Mic
Message
indicator light
When lit answering
machine is on and
flashes when new
messages are left.
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
In this guide
There is a detailed Index at the back of this user guide, please see page 28.
At a glance
Introduction
Unpacking your Decor 500
For your records
Safety information
1-2
4
4
4
4
Setting up
5
Using the telephone
8
Making and receiving calls
Last number redial
Secrecy
Music on hold
Handsfree talking
10 number Quickdial memory
BT Answer 1571 voice mail
indication
Using the answering
machine
Switch on/off
Outgoing messages
Answer delay
Memos
Receiving messages
Playing your messages
and memos
Deleting messages
Call screening/Call intercept
Remote access
8
8
8
9
9
11
Help
23
General information
25
Guarantee
Technical information
Switchboard compatibility
25
26
26
Wall mounting
27
Index
28
12
14
14
15
17
17
18
18
19
20
20
Hints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
3
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Introduction
Your Decor 500 has been designed for ease of use and made to the
high standards set by BT. You can expect your Decor 500 to give
you many years of trouble-free service.
Please read the instructions carefully
before use and keep this User Guide
for future reference.
For your records
Date of purchase:
Unpacking your Decor 500
Place of purchase:
If anything is missing, please contact your
place of purchase immediately.
Serial number
(on the underside of the base unit):
BT Decor 500
Skip Stop
Skip
Decor 500 telephone
Ans
on off
Vol
Messages
Del
Play
ABC
2
1
GHI
4
S
7
JKL
WX
8
9
0
Handsfree
Quickdial
MNO
6
TUV
1571
Vol
Purchase price:
DEF
3
5
YZ
PQR
Store
R
Redial
Secrecy
Mic
S
Screws, wall plugs and
plinth (already attached)
for wall-mounting.
For guarantee purposes, proof of
purchase is required, so please keep
your receipt.
One power supply
(Item code 010198)
One telephone line cord
Safety information
General
Simply clean your Decor 500 with a damp (not
wet) cloth, or an anti-static wipe.
Never use household polish as this may
damage the product.
Never use a dry cloth as this may cause static
shock.
Do not open the Decor 500. This could
expose you to high voltages or other risks.
Environmental
Do not expose to direct sunlight.
4
We recommend that you do not place
the product on antique/veneered wood to
avoid damage.
Do not stand your product on carpets or other
surfaces which generate fibres, or place it in
locations preventing free flow of air over its
surfaces.
Do not submerge any part of your product in
water and do not use it in damp or humid
conditions, such as in bathrooms.
Do not expose your product to fire, explosive
or other hazardous conditions.
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Setting up
Plan the location of your
Decor 500
Situate your Decor 500 close enough to
a phone socket and mains power socket
so that both cords will reach.
1 Plug the power cord into
the socket on the base
2 Plug the adaptor into a
mains power socket and
switch on
Your Decor 500 will announce, ‘Answer
on. Calls will be answered after 6 rings’
and the message indicator light will
come on.
For desk mounting, please remove the
wall-mounting plinth.
To prevent the cord being pulled out
accidentally, route the power cord
through the groove as shown below.
3 Plug the telephone line
cord into the socket on
the base of the phone
Route the line cord through the groove
as shown below.
Power
cord
Telephone
line cord
5
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Skip
St
op
Skip
4 Plug the telephone line
cord into the telephone
wall socket
Press and release the SKIP
or SKIP button to select the
correct hour.
When the correct hour is
announced, press and release
the STOP button.
Stop
The hour you have set is
announced and then the
current minute setting.
5 Set the day and time
Skip
St
op
Skip
Your answering machine
informs you of the day and
time each message was
recorded, so it is important
that you set the correct day
and time. Your Decor 500
uses the 12 hour clock.
In the event of a power failure
you will need to re-set the day
and time.
Press and hold the STOP
button. The current day
setting will be announced.
Stop
Release the STOP button.
Skip
St
op
Skip
Stop
Press and release the SKIP
or SKIP button to move
backwards and forwards
through the days of the week.
When the correct day is
announced, press and release
the STOP button.
The day you have set is
announced and then the current
hour setting.
6
Stop
Press and release the SKIP
or SKIP button to select the
correct minute.
When the correct minute is
announced, press and release
the STOP button.
Your Decor 500 will announce
the day and time you have set.
Note
In the event of a power failure all
the telephone features will still work,
except for storing numbers in the
Quickdial memory and setting the
ringer volume and pitch.
All answering machine messages and
stored Quickdial memory numbers
will be saved.
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Helpline
If you have any problems setting up
your Decor 500, please call the
Helpline on 0870 605 8047.
(Open 9am-5.30pm, Monday-Friday
and 9.30am-2.30pm Saturday).
Your Decor 500 is now ready for use.
7
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Using the telephone
Making and receiving calls
To make a call
Last number redial
To redial the last number
called
Lift the handset and wait for
the dial tone.
Dial the telephone number.
Lift the handset.
Redial
A redial number can be no
longer than 32 digits.
To end a call
Replace the handset.
To receive a call
When the telephone rings the
call indicator light will flash
quickly to indicate that there
is an incoming call. Simply
pick up the handset to answer
the call.
Press the REDIAL button. The
last number called is dialled.
Secrecy
When on a call you can talk to someone
in the same room without your caller
hearing
To switch secrecy on and off
Secrecy
S
During a call press and release
the SECRECY button.
The call indicator light will
flash slowly to indicate that
secrecy is on.
Your caller will be put on hold.
If you have music on hold
switched on, both you and your
caller will hear music when
secrecy is pressed.
8
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
You can now talk to someone
in the same room without your
caller hearing.
Secrecy
S
Press and release the
SECRECY button to return to
your caller.
Note
When secrecy is in use and another
telephone connected to the same line
is picked up, secrecy is cancelled and
the call will be transferred to that
telephone.
Handsfree talking
The handsfree feature allows you to
use the phone without picking up the
handset, giving you more freedom
when you are speaking on the phone.
You can hear the caller's voice through
the in-built speaker.
To make a handsfree call
Handsfree
Press the HANDSFREE button.
The call indicator light will
come on and you will hear the
dial tone.
Music on hold
Dial the telephone number.
If you put a call on hold your caller will
hear music.
You can now talk to your caller
through the microphone, or
pick up the handset to speak
to your caller privately.
To switch music on hold
on and off
Please note that the phone
must be on the hook first.
To switch on:
Store
Secrecy
S
ABC
2
Store
To receive a call
in handsfree mode
Press the STORE button.
Press the SECRECY button.
Press the 2 button.
Handsfree
Press the HANDSFREE button
when the phone rings.
Press the STORE button.
To switch off:
Store
Secrecy
S
1
Store
Press the STORE button.
Press the SECRECY button.
Press the 1 button.
Press the STORE button.
9
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
To set the ringer volume
Note
You can swap between using the
handset and handsfree during a call.
There are 3 volume settings
to choose from: HIGH, LOW
or OFF. The default setting is
HIGH.
If using the handset, press the
HANDSFREE button and replace the
handset to talk in handsfree mode.
If using handsfree mode, lift the handset
to talk privately to your caller and the
handsfree mode will be switched off.
To change the volume when
using handsfree
Ensure the handset is on the
cradle.
Store
1
ABC
2
DEF
3
Store
You can adjust the speaker
volume when you are on a
handsfree call.
Vol
Press the VOL –
Press the STORE button.
To set the ringer pitch
The ringer pitch can be set to:
HIGH, MID or LOW.
The default setting is HIGH.
Ensure the handset is on the
cradle.
Note
You can only change the volume of
a call when using handsfree.
Press either, 1 for HIGH, 2 for
LOW or 3 for OFF.
(If the ringer is set to OFF,
the call indicator light will still
flash to indicate someone is
calling you).
+ button.
Press and release the
VOL –
+ button to move
up through the levels. When
the maximum level is reached
you will return to the lowest
level.
Press the ✱ button.
You will hear a confirmation
tone.
There are 8 levels to choose
from. It is pre-set to the
mid-range level.
Vol
Press the STORE button. The
call indicator light will flash.
Store
Press the STORE button. The
call indicator light will flash.
Press the # button.
10
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
1
ABC
2
DEF
3
Store
Press either, 1 for HIGH, 2 for
MID or 3 for LOW.
Store
You will hear a confirmation
tone.
Press the STORE button.
You will hear a confirmation
tone.
To dial a number in the
Quickdial memory
10 Number Quickdial
memory
You can store 10 of your most
frequently used telephone numbers in
the Quickdial memory. Please note
that numbers can be no longer than 20
digits long.
To store a number in the
Quickdial memory
Ensure the handset is on the
cradle.
Store
Press the STORE button. The
call indicator light will flash.
Press the memory location
number between 0 and 9
under which you want to store
the number.
Press the STORE button.
Lift the handset and wait for
the dial tone.
Quickdial
Press the QUICKDIAL button.
Press the memory location
number between 0 and 9
under which the number is
stored.
The number is dialled
automatically.
Note
You can mix manual and memory
dialling as required, for example, you
can dial the area code 020 8 304
from the memory and then complete
the number manually.
Enter the telephone number
you want to store, including
the area code if applicable.
Note
To enter a pause in a stored
number, press the Redial button in
the place where you want to enter
the pause.
11
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
To delete a number in the
Quickdial memory
Ensure the handset is on the
cradle.
Store
Press the STORE button. The
call indicator light will flash.
Press the memory location
number between 0 and 9
under which you have stored
the number you wish to delete.
Store
Press the STORE button.
You will hear a confirmation
tone.
Alternatively, any existing
number stored in the
Quickdial memory can be
overwritten by entering a new
number under the same
memory location number.
Simply follow the instructions
under, ‘To store a number in
the Quickdial memory’, as
previously shown.
BT Answer 1571 voice
mail indication
If you have subscribed to BT’s BT
Answer 1571 or Call Minder, your
Decor 500 will indicate when you have
received a voice message by the
message waiting indicator light
flashing.
BT Answer 1571 and Call Minder are
invisible answer machines located at
your local exchange which will take
messages when you are out, engaged
on another call or on the Internet.
To enable your Decor 500 to let you
know you have messages you must first
subscribe to a BT messaging service.
BT Answer 1571 is a basic answering
service and is completely free of
charge. To activate the service, dial
Freefone 0800 003 800.
For information on Call Minder, call BT
on Freefone 0800 800 150. This is a
chargeable Service.
Note
The message indicator light will flash
until you have listened to all of your
voice messages.
12
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
IMPORTANT
After an incoming call, or after lifting
the handset, your Decor 500 will
check the line for any messages. You
will experience about a 1 minute
delay before the message waiting
indicator light flashes if messages
have been left.
Note
The message waiting indicator is
activated by a stuttered dial tone
which you can hear when you pick
up your phone. BT Calling Features,
such as Call Diversion and Call
Barring use a stuttered dial tone so
therefore will cause the message
waiting indicator to flash even if no
messages have been left.
13
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Using the answering machine
To switch the answering
machine on and off
To adjust the base unit
loudspeaker volume
Your Decor 500 is pre-set to
Answer On.
Ans
on off
Ans
on off
Press the ANS ON/OFF button
to switch the answering
machine off. You will hear,
‘Answer off’, and the message
light will turn off. Your Decor
500 will now not be able to
record answering machine
messages.
Press the ANS ON/OFF button
to switch the answering
machine on. You will hear,
‘Answer on’, and your current
outgoing message is
announced. The message light
will come on and your Decor
500 will now be able to record
answering machine messages.
Note
If your answering machine is
switched off, it will answer after
20 rings.
14
The loudspeaker volume
ranges from 0-9 plus H, where
0 is off and H is the maximum
level. The default loudspeaker
volume is 5.
Vol
Vol
Press the VOL + button on the
base to increase the volume.
Press the VOL – button on the
base to decrease the volume.
If you adjust the loudspeaker
volume when the answering
machine is not being used, a
beep sounds at each press.
When the volume reaches its
highest or lowest level two
beeps will sound.
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Outgoing messages
To select or record your own
Answer and Record outgoing
message
The outgoing message is the message
your caller hears when your Decor 500
answers a call.
Press and hold the ANS
ON/OFF button. Your Decor
500 will announce, ‘Please select
outgoing message’.
Ans
on off
Your Decor 500 comes with 2
pre-recorded outgoing messages to
choose from as follows:
Skip
Press the SKIP button.
Your selected outgoing
message will be announced.
The default outgoing message is
Answer and Record.
Your Decor 500 will then invite
you to record your own
outgoing message.
Pre-recorded outgoing messages:
Answer and Record
You can choose to record
your own outgoing message
or just leave your Decor 500
set to its pre-recorded
outgoing message.
‘Hello, your call cannot be taken at the
moment, so please leave your message
after the tone.’
Answer Only
‘Hello, your call cannot be taken at the
moment and you cannot leave a message,
so please call later.’
To record your own Answer
and Record outgoing message:
Skip
St
op
Skip
You can use either of these outgoing
messages or you may wish to record
your own. You can record your own
outgoing message up to 3 minutes long.
See opposite, ‘To record your own
outgoing message’.
To select Answer and Record:
St
op
Skip
Answer and record allows callers to
leave a message, whilst Answer Only
does not.
Press and hold down the
SKIP button.
You will hear, “Please speak
after the tone. To end recording,
release the button.”
After the tone, speak your
outgoing message clearly
about 15–30cm from the
microphone. The message
light will flash during
recording.
15
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Skip
St
op
Skip
After the tone, speak your
outgoing message clearly about
15-30 cm from the microphone.
The message light will flash
during recording.
Release the SKIP button to
end recording. Your Decor 500
will announce “Your outgoing
message is…” and will play
your message back to you.
To select or record
your own Answer only
outgoing message
Skip
St
op
Skip
Press and hold the ANS
ON/OFF button your Decor
500 will announce, “Please
select outgoing message”.
Ans
on off
To delete your own outgoing
message and re-instate the
pre-recorded message
To select Answer only:
St
op
Skip
Press and hold the ANS
ON/OFF button. Your Decor
500 will announce, ‘Please select
outgoing message’.
Ans
on off
button.
Skip
Press the
SKIP Your selected outgoing
message will be announced.
To record your own Answer
Only outgoing message:
Skip
St
op
Skip
Press and hold down the
SKIP button.
Your Decor 500 will announce,
‘Please speak after the tone. To
end recording, release the button’.
16
St
op
To select Answer and Record:
Skip
Press the SKIP button.
St
op
Skip
To select Answer Only:
Press the SKIP button.
Skip
You can choose to record your
own outgoing message or just
leave your Decor 500 set to its
pre-recorded outgoing
message.
Skip
Your Decor 500 will then invite
you to record your outgoing
message.
Release the SKIP button to
end recording. Your Decor 500
will announce, ‘Your outgoing
message is...’ and will play your
message back to you.
Del
While the outgoing message
is being played back, press the
DEL button. You will hear a
beep and then the prerecorded outgoing message
will be played back to you.
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Answer delay
Skip
St
op
Skip
Answer delay sets the number of times
your Decor 500 will ring before the
answering machine picks up your call
and starts playing the outgoing
message. The default setting is 6 rings.
To change the answer delay
setting
Press and hold down the
SKIP button to skip through
the answer delay settings.
You can change this setting to between
2 and 9 rings or time saver.
Release the button when you
hear the setting you want.
Time Saver
The new answer delay setting
will be announced.
The time saver feature is useful if you
are out and want to ring in and check if
you have received any new messages.
If your answering machine is set to
time saver you can check whether you
have new messages or not before your
answering machine actually answers
your call. If you have new messages
your answering machine will answer
after 2 rings, if you do not have any
new messages, it will not answer until
6 rings. This enables you to hang up
before you are connected, saving you
time and the cost of the call.
Memos
You can use your Decor 500 to record
memos that can be played back by
another user. Memos are stored on the
answering machine like caller’s
messages and can be any length up to
the maximum recording time available
(12 minutes). Memos can be played
back in the same way as answering
machine messages, see page 18,
‘To playback messages and memos’.
To record a memo
To check the answer delay
setting
Press and hold down the
SKIP button. Your Decor 500
will announce, ‘Please speak
after the tone. To end recording,
release the button’.
Speak your memo. The message
light will flash during recording.
St
op
Skip
Skip
St
op
Skip
Press the SKIP button. The
current answer delay setting
will be announced.
Skip
Skip
St
op
Skip
To end recording, release the
SKIP button.
17
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Receiving messages
In order to receive messages your
Decor 500 answering machine should be:
Switched ON
Playing your messages
and memos
When you have new messages the
message light will flash.
(See, ‘To switch the answering machine
on and off’, on page 14).
Set to Answer and Record
To play back messages and
memos
(See, ‘To select your outgoing message’,
on page 15).
Callers can leave a message of up to
3 minutes long. However, your Decor
500 will terminate a call under certain
conditions:
• If a caller pauses for more than
4 seconds when leaving a message.
• If the memory becomes full during
recording.
• Memory full.
If the answering machine memory
becomes full the message light will
flash.
Your Decor 500 will not record any
more answering machine messages
and you will not be able to record
a new outgoing message or record
memos.
To clear space in the memory you
will need to delete some or all of your
messages. See page 19, ‘To delete
individual messages’.
18
Play
Press the PLAY button. Your
Decor 500 will announce how
many messages you have.
Your messages and memos
will be played back in the
order they were received and
the day and time they were
recorded will be announced.
Both new and old messages
will be played.
Whilst messages are being
played back:
To pause playback:
Play
Press the PLAY/PAUSE button
to pause message playback.
Play
Press the PLAY/PAUSE button
to resume playback.
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
To skip forwards through
messages:
Skip
St
op
Skip
Press the SKIP button to
skip forwards to the start of
the next message.
To skip backwards through
messages:
Skip
St
op
Skip
Skip
St
op
Skip
Press the SKIP button once
to skip back to the start of the
current message.
Press the SKIP button twice
to skip back to the previous
message.
To stop message playback:
Stop
Del
Note
You have 8 seconds to cancel the delete
messages by either lifting the handset
or pressing the Handsfree button. If this is
done then no messages will be deleted.
To delete individual messages
During message playback:
Del
Press the STOP button.
When you reach the last
message you will hear, ‘End of
messages. To delete all messages,
press delete’. A silent eight
second countdown will then
begin.
Del
Deleting messages
You will hear, ‘Message deleted’,
and the next message will be
played.
To delete all messages
If you wish to delete all your
messages, press the DEL button
within the 8 second countdown.
Your Decor 500 will announce,
‘All messages deleted’.
If you do not want to delete
all your messages do not press
the DEL button, simply let the
countdown continue. A beep
will sound to indicate that the
countdown has ended.
Press the DEL button while
the message is being played.
Del
Wait until playback of all
messages has finished and you
hear, ‘End of messages. To delete
all messages, press delete’.
An eight second countdown
will then begin. Press the DEL
button during the 8 second
countdown. Your Decor 500
will announce, ‘All messages
deleted’.
19
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Call screening/
Call intercept
To check your security code
Your Decor 500 will announce
the current security code.
To screen calls, make sure that the
answering machine is switched on and
ensure that the loudspeaker volume is
set to an audible level.
To change your security code
Remote access allows you to switch
your answering machine on and off and
listen to your messages from any
Touchtone telephone.
To protect your privacy, messages can
only be accessed by entering a 3-digit
security code. The pre-set code is 000.
If you change your security code it is
advisable to make a note of it
somewhere safe.
20
Release the DEL button. You
will hear, ‘First digit’.
Del
Skip
St
op
Skip
Del
Remote access
Press and hold down the DEL
button. You will hear, ‘Security
code setting’.
Del
When the phone rings, let the
answering machine take the call and
listen to your caller start to leave a
message.
If you decide you want to speak to the
caller in person, pick up the handset.
Your Decor 500 will automatically stop
recording and you can speak to your
caller as normal.
Press the DEL button.
Del
You can let your Decor 500 answer an
incoming call and hear your caller’s voice
through the loudspeaker. You can then
decide whether to take the call or not.
Use the SKIP or SKIP buttons to move up and down
through the digits. Each
number is announced as you
skip through.
When you hear the number
you want, press the DEL button.
You will then hear, ‘Second
digit’. Choose the second digit
using the same procedure and
repeat again for the third.
When you have set all three
digits, your new security code
will be announced.
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Operating your Decor 500
remotely
To operate your Decor 500
remotely
Call your Decor 500 phone
number.
Note
If you enter the wrong security code
you will hear, ‘Incorrect security code,
please enter your security code’. If you
enter the wrong code again you will
hear, ‘Incorrect security code, thank
you for calling’ and the line will be
disconnected.
After listening to the outgoing
message press the ✱ button
on the phone you are using.
You will hear, ‘Please enter your
security code’. You have 8
seconds to begin entering your
code. If you do not, you will
hear, ‘Thank you for calling’ and
the line will be disconnected.
Enter your security code.
You will hear ‘You have ‘x’ new
messages’ and the messages
are played, or ‘You have no
new messages’. At the end of
your messages your Decor 500
announces ‘To hear the main
menu press 1’.
You now have 8 seconds to
enter the main menu before
your Decor 500 hangs up.
Follow the instructions in the
main menu to control your
answering machine (see ‘Remote
access menu’, page 22).
21
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Remote access menu
To hear the main menu.
1
ABC
To play all messages.
DEF
To play new messages.
2
3
During playback:
GHI
4
JKL
MNO
6
PQR
S
TUV
8
To switch on your answering
machine from another phone
To skip back during messages.
This is useful if you forgot to
turn on your answering machine
before going out.
To skip forward during
messages.
To set answer on or off.
To hear the outgoing
message menu.
ABC
2
DEF
GHI
4
JKL
5
MNO
6
To play outgoing
message.
To record Answer and
Record.
To record Answer only
outgoing message.
To select Answer and
Record outgoing
message.
To select Answer only
outgoing message.
WX
YZ
9
To set a new security code.
0
To set the day and time.
PQR
7
S
3
22
You can use the convenient Remote
Access card, supplied with this phone.
To delete messages.
5
7
Note
Ring your Decor 500 phone
number. After 20 rings your
machine will then answer the
call. You can then access your
Decor 500 as described on the
previous page. To switch your
answering machine on, press
the 7 button from the remote
main menu.
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Help
If you have any problems using your Decor 500 this section gives
you the most common solutions.
No dialling tone
Check that the telephone line cord is
correctly connected to the wall socket
and the phone.
Incoming messages do not record
Check that the answering machine is
switched ON, see page 14.
The phone does not ring
Check that the ringer volume is not
switched to off, see page 10.
Check that the answering machine is
set to Answer and Record, see page 15,
‘To select or record your own Answer
and Record outgoing message’.
Check that the telephone line cord is
correctly connected to the wall socket
and the phone.
Check that the memory is not full.
You may need to delete some messages,
see page 19.
Are there too many other phones
connected to the same line? See page 26,
‘How many telephones can you have?’
Messages not deleted
Make sure you do not lift the handset
or press the handsfree button during
the 8 second countdown.
Outgoing message does not record
Speak clearly, close enough (15-30cm)
to the microphone when recording
your message.
Check that the memory is not full.
Any action during the 8 seconds will
save the deleted messages.
You cannot hear your messages
during playback
The loudspeaker may be set too
low. Increase the volume using the
button.
Vol
23
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
You have forgotten your remote
access security code
Press the DEL button. The current
security code will be announced.
Your Decor 500 cannot be operated
remotely from another phone
Check that the phone you are using is a
Touchtone phone or is set to tone dialling.
Check that you are using the correct
security code. See above to check
your code.
When entering your code, make sure
you allow enough time, at least 2
seconds, between digits for your Decor
500 to recognise each one.
Some cordless telephones and
payphones are not compatible.
Helpline
If you are still having difficulties
using your Decor 500, please contact
the Helpline on 0870 605 8047.
(Open 9am-5.30pm, Monday-Friday
and 9.30am-2.30pm Saturday).
24
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
General information
Guarantee
Within the 12 month guarantee
period:
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the Decor 500, or any
component thereof, which is identified
as faulty or below standard, or as a
result of inferior workmanship or
materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished or
repaired product.
If you experience a problem with your
Decor 500 please read the Help section
on page 23 or call the Helpline on
0870 605 8047. Calls are charged at
National rates.
The conditions of this guarantee are:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone
network. We recommend that you call
the Helpline on 0870 605 8047 for
information on our recommended
repair agents.
• The guarantee shall only apply to
defects that occur within 12 months
from the date of purchase, provided
that the equipment is sent to the
repair address within this period.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or any
attempt at adjustment or repair other
than approved agents.
• This guarantee does not affect your
statutory rights.
In the unlikely event of a defect
occurring, please return the product,
with the receipt, to the place of purchase.
Outside of the 12 month guarantee
period:
If you have to return your
Decor 500
Pack the unit securely, preferably in the
original packaging. All parts must be
returned including the mains power
adaptor. We cannot take responsibility
for goods damaged in transit.
25
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Technical information
How many telephones can you have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. Your Decor 500
has a REN of 1. A total REN of 4 is
allowed, if the total REN of 4 is
exceeded, the telephones may not ring.
With different telephone types there is
no guarantee of ringing, even when the
REN is less than 4.
Switchboard compatibility
This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards, which support tone
dialling and time break recall. If in doubt
please consult your service provider.
26
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Wall mounting
1. Position the cables through the
wall mounting plinth as shown in
the diagram.
6. Drop down to secure.
2. Secure the wall mounting plinth
into the holes on the base of the
phone.
4
5
Handset hook
Keeps the handset in place when the
Decor 500 is wall mounted.
3. Swing down the wall mounting
plinth into the top hole.
4. Drill 2 holes, 25mm deep using
a 3mm drill, for the screws using
the template. Ensure that you do
not drill into any hidden wiring or
pipes. Insert the wall plugs
provided and then insert a screw
into each hole. Leave 2-3mm
between the head of the screw
and the wall.
Revolve the handset catch on the base
unit. The handset will now be able to
rest on the hook when wall-mounted.
5. Position the product onto the
screws.
27
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Index
Answering machine
answer delay
call screening/intercept
deleting messages
memo
on/off
outgoing message
playback
receiving messages
remote access
record outgoing message
skip forward/backward
time/day set
At a glance
14
17
20
19
17
14
15
18
18
20
15-16
19
6
1
9
23
7
Loudspeaker volume
Make a call
14
Memo
Music on hold
8
17
9
On/off
answering machine
music on hold
secrecy
14
9
8
BT Answer 1571
12
Pause
11
Call screening/intercept
20
Playback messages
Pre-recorded outgoing message
18
15
Quickdial memory
11
12
11
11
11
Calls
end
handsfree
make
receive
redial
secrecy
8
9
8
8
8
8
Day
28
Handsfree talking
Help
Helpline
set
Delete
entry from quickdial memory
messages
outgoing message
6
12
19
16
Guarantee
25
Handset hook
27
delete a number
dial a number
enter a pause
store a number
Receive a call
8
Record
memo
17
own outgoing message
15-16
Redial
8
Remote access
20
Ringer Equivalence Number (REN) 26
Ringer pitch
10
Ringer volume
10
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Safety information
Secrecy
Security code
Setting up
Skip forward/backward
Switchboard compatibility
Technical information
Telephone line cord
Time
set
4
8
20
5
19
26
26
5
6
Voice mail indication
12
Volume
handsfree
loudspeaker volume
ringer
10
14
10
Wall mounting
27
29
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
R&TTE Directive
This product is intended for use within the UK
for connection to the public telephone network
and compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment
Directive (1999/5/EC).
Declaration of Conformance
Hereby, Suncorp Technologies, declares that
this Decor 500 is in compliance with the
essential requirements and other relevant
provisions of Directive 1999/5/EC.
The Declaration of Conformance for the
Decor 500 is published on the web site:
http://www.suncorptech.com/bt
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Decor 500 (07/03) 3
Designed and produced by The Art & Design Partnership Ltd.
Printed in China