BT 600 Cordless Telephone User Manual

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Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Synergy 600
Digital cordless telephone featuring DECT
User Guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Quick Guide
Information for the handset settings.
Function
Key combination
Answer a call/End a call
Make a call
Redial
Redial a number
Store a number in the
memory
Menu
Menu
Menu
Menu
enter the name enu
M
enter the telephone number
Dial a number in the
memory
Redial
C a lls
Redial
Adjust the earpiece volume
Press the
during a call until the
required level is reached.
C a lls
Secrecy
Secrecy on/off
Transfer call to
another handset
Int.
enter handset number
Three way conversation
Int.
enter handset number
Int.
C o nf
Access to Redial and
Calls list
Redial
C a lls
- keep pressing to scroll.
Menu
Set handset ringer volume
Redial
Menu
C a lls
Menu
HANDSET
to select volume
RING VOL
enu
C a lls
M
C a lls
Menu
Set base unit ringer volume
Redial
Menu
C a lls
SETUP
C a lls
to select melody
Menu
BASE VOL
enu
M
C a lls
Please open this page for an ‘at a glance’guide to your Synergy 600.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
At a glance
Red light
To indicate that the
phone is ringing or
in use.
Handset
Digi
tal
Cl
a
Volume buttons
y
rit
Use to adjust the
handset earpiece
speech volume and
handset and base
ringer volume.
Redial button
To redial one of the
5 last numbers called.
Also used to enter
a pause in a stored
number.
Menu button
Secrecy button
During a call press
to mute the call so
your caller cannot
hear you talk to
someone close by.
Use to access the
options in the menu.
Secrecy
ABC
JKL
TU
WX
V
PQ
RS
8
9
Use to store 50 names
and numbers and dial
numbers from the
phonebook.
Conference button
YZ
7
MN
6
O
Recall button
3
5
I
4
DEF
2
GH
Keypad
For use with a
switchboard/PBX and
BT Select Services.
Phonebook button
C a lls
1
Calls
To view the last 20
calls/most recent calls.
Volume
Talk button
Use to make, receive
and end calls.
Menu
Redial
0
Allows you to hold a
three-way
conversation.
C o nf
R
Int.
Internal button
To make internal calls
between handsets
registered to the base.
1
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Base
Synergy 600
Page button
DECT
Page
Power/In Use light
Power/
In Use
Contact points
Explanation of the
display icons
Charging light
Charging
Idle screen
EXT
INT
HS1
HS1
Icon
EXT
INT
Displays the number of
the handset at all times.
Steady
Flashing
External line in use
Incoming call
Internal call
Internal call from another handset
New call in Calls list
EXT
INT
3 way conversation in progress
Battery exhausted
Battery weak
Battery half-full
Battery full
Phonebook
Menu in use
Handset linked to base station
2
Out of range or searching for base station
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Menu Structure
Phonebook
Add
Delete
Modify
Setup
Base Vol
Volume 1.....5
Vol Off
Base Mel
Sel Base
Melody 1.....5
Base 1.....4
Auto
Del HS
PIN?
Pin Code
PIN?
Handset 1.....5
New PIN
Retype
Priority
On
Off
Select
Base
Handset 1.....5
Dial Mode
Tone
Pulse
PABX
PBX1
PIN?
PBX2
PIN?
Pause
3 Sec
5 Sec
Default
Handset
Beep
PIN?
Keytone
On or Off
Low Batt
On or Off
Outrange
On or Off
Ring Vol
Volume 1.....5
Ear Vol
Ear Vol 1.....5
Vol Off
Int Mel
Melody 1.....5
Ext Mel
Melody 1.....5
Auto Ans
On
Off
Name
Language
English
Italiano
Francais
Register
Base 1.....5
PIN?
Important. If you make a mistake you can return to the previous menu heading by pressing the X button. If you press
and hold the X button at any time you will return to the idle screen. After 30 seconds if no buttons are pressed the
handset will automatically return to the idle screen.
3
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
In this guide
At a glance
Using additional handsets
and bases
25
Handset
1
Base
2
Registering a handset
25
Display icons
2
De-registering a handset
26
Menu structure
3
Internal calls
27
Transferring calls
27
Three-way conversation
28
Handset priority
28
Help
General information
29
31
Key features
Introduction
5
6
Unpacking your Synergy 600
6
For your records
6
Safety information
6
Setting up
Using the telephone
7
10
Making and receiving calls
10
Redial
11
Secrecy
12
Name and number Phonebook 12
Paging handsets
14
Handset settings
Base settings
BT Select Services
15
18
21
Caller Display
21
Calls list
21
Call Waiting
23
Other services
24
Guarantee
31
Technical information
32
Switchboard compatibility
32
Switchboard external line
access code
32
Recall
32
Accessories for the
Synergy range
34
Index
35
4
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Key features
Up to five handsets work from
one base
You can make internal calls
between handsets, transfer an
external caller to another handset and
hold three-way calls between two
handsets and an external caller.
Excellent handset range
Under ideal conditions you
can use your Synergy 600
handset at up to 300 metres from the
base station outside, or up to 50
metres inside.
Last number redial
50 Name and number phonebook
KEY FEATURES
Store up to 50 of your most
important or frequently
dialled numbers in the phonebook and
store a name to go with the number.
It is then easy to display and dial
numbers from the phonebook.
Enhanced call clarity
Digitally Enhanced Cordless
Telecommunications (DECT)
ensures much clearer calls than
analogue cordless phones.
Display and redial the last 5 numbers
called from your handset.
Caller Display and Calls list
Lets you know who is calling you
before answering the telephone,
allowing you to decide whether or not
to answer the call.
Also, saves the details of the last 20
callers in a Calls list.
5 Handset ringer melodies
There are 5 handset ringer melodies
to choose from and you have the
option to choose a different melody
for external and internal callers.
5
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Introduction
Your Synergy 600 has been designed for ease of use and made
to the high standards set by BT.
Please read the instructions carefully before use and retain this user guide for
future reference.
Unpacking your Synergy 600
If anything is missing, please contact
your place of purchase immediately.
One Synergy 600 base station
One Synergy 600 handset
(Nicad battery pack fitted)
One telephone line cord
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of
purchase is required so please keep
your receipt.
INTRODUCTION
One power supply for base station
For your records
Enter your Base station PIN here:
See page 19 for more information.
Safety information
General
Cleaning
Only use the power supply included with the product.
Using an unauthorised power supply will invalidate
your guarantee and may damage the telephone. The
item number for the mains power supply is 872260.
Simply clean the handset and base station with a
damp (not wet) cloth, or an anti-static wipe. Never
use household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.
Do not open the handset or base station. This could
expose you to high voltages or other risks. Contact
the Synergy Helpline 0845 769 7146 for all repairs.
Environmental
Radio signals transmitted between the handset and
base may cause interference to hearing aids.
This product should not be used near emergency/
intensive care medical equipment and should not be
used by people with pacemakers.
Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close. It is recommended that
you place your product at least one metre away from
such appliances to minimise any risk of intereference.
Never dispose of the battery pack in a fire. There is a
serious risk of explosion and / or the release of
highly toxic chemicals.
Do not expose to direct sunlight.
The product may heat up when the battery pack is
being recharged. This is normal. However, we
recommend that you do not place the product on
antique/veneered wood to avoid damage.
Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
Do not submerge any part of your product in water and
do not use it in damp conditions, such as bathrooms.
Do not expose your product to fire, explosive or other
hazardous conditions.
There is a slight chance that your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord for the
duration of the storm.
6
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Setting up
Follow these steps to set up your Synergy 600 ready for use
Plan the location
Position your Synergy 600 within 2
metres of a power socket and phone
socket otherwise extension cables will
be required.
Make sure it is at least 1 metre away
from other electrical products to avoid
interference.
SETTING UP
Do not place your Synergy 600 product
in the bathroom or other humid areas.
1
Connect the power supply to
the base
Plug the power supply cable into the
power socket on the underside of
your base.
Plug the power adaptor into the mains
power socket and switch on. The green
Power/In Use light comes on.
Note
The base station must be plugged into
the mains power socket at all times.
Do not connect the telephone line
cord to the phone socket until your
handset is fully charged. This will
prevent the risk of the phone being
answered before the battery pack is
charged. Answering the phone before
the battery pack is fully charged may
prevent it from reaching its optimum
capacity.
Warning
L
7
Under no circumstances should a
non-rechargeable battery pack be
used. Only use the approved battery
pack. Using an unapproved battery
pack will invalidate your guarantee
and may damage the telephone.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
2
Charge the handset battery
pack for at least 16 hours
A battery pack is pre-installed within
the handset.
Place the handset on the base station.
The red charging light will come on.
The battery symbol is shown on the
display during charging. Leave to
charge for at least 16 hours.
Once the handset is fully charged, the
display shows a full battery symbol.
BATTERY LEVELS
HALF-FULL
FULL
Battery low warning
If the handset battery symbol is empty
and flashing, and you hear a warning
beep every 10 seconds, you will need
to recharge your handset before you
can use it.
The charge capacity of rechargeable
battery packs will reduce with time as
they wear out, so reducing
talk/standby time of the handset.
Eventually they will need to be
replaced. New battery packs can be
obtained from any BT Shop or from
the Helpline on 0845 769 7146.
After charging your handset for the
first time, subsequent charging time
for the battery pack is approximately
6-8 hours a day. Battery pack and
case may become warm during
charging, this is normal.
Under ideal conditions, the handset
battery pack should give about 12
hours talktime or 150 hours standby
on a single charge. (This does not
mean you can unplug the base station
or leave it for this length of time
without charge.)
SETTING UP
WEAK
Battery performance
Please note, however, that new NiCad
battery packs do not reach full
capacity until they have been in
normal use for several days.
Helpline
If you are experiencing difficulty,
please call the Synergy Helpline on
0845 769 7146.
8
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
3
Connect the telephone line
cord to the base station (after
charging handset)
SETTING UP
L
4
Connect the telephone line cord
Your Synergy 600 is now ready for use.
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Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Using the telephone
To switch the handset on and off
Menu
Menu
Press and hold the button
to switch the handset off.
To switch the handset on,
press and hold the button
again.
Secrecy
(If you make a mistake, press
the X button to remove the
incorrect digit).
When you have entered the
number correctly, press the
GREEN PHONE button to dial
the number.
Call timer
To make an external call
Press the GREEN PHONE
button. You will hear the dial
tone and the display will show
the EXT symbol.
KEYPAD
Your handset will automatically time
the duration of all external calls.
The handset display shows the call
duration both during your call and for
a few seconds after it is complete.
To end a call
Enter the number you want.
Or
Preparatory dialling
KEYPAD
USING YOUR PHONE
Making and receiving calls
Enter the number to be
dialled.
Press the GREEN PHONE
button.
Or
Place the handset back on the
base.
The number is shown in the
display.
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To receive a call
When the phone rings the
display will show CALL and
the EXT symbol will flash.
Press the GREEN PHONE
button to answer the call.
Or
If the handset is on the base,
simply lift it up and speak.
Note
The
symbol on your handset display
indicates when you are in range of
the base station. If the symbol flashes
and you hear a warning beep, you
are out of range and will need to move
closer to the base station.
The handset has a range of up to
300 metres outdoors and up to 50
metres indoors (in ideal conditions).
Redial
USING YOUR PHONE
To adjust the earpiece volume
During a call:
You can adjust the earpiece
volume. There are 5 levels to
choose from.
You can redial up to 5 of the last
numbers called. They are stored in the
redial list. If you have stored a name
to go with a number in the phonebook,
the name will be displayed instead.
See phonebook, Page 12.
Redial
Volume
C a lls
Press the UP or DOWN
button until you reach the
required level.
In standby mode:
Menu
Volume
Menu
Press the button.
Menu
Press the button.
C a lls
11
Press the DOWN button until
HANDSET is displayed.
Press the DOWN button until
EAR VOL is displayed.
Volume
Redial
Press the UP button to enter
the redial list.
Redial
Continue pressing the UP
button to view the next number
in order of most recent first.
Press the button.
Volume
Redial
Redial
Press the UP or DOWN
button until you reach the
required level.
Press the GREEN PHONE
button when the number
(or name) you want to call is
displayed. The number is
dialled automatically.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
The display shows NAME?
Secrecy
KEYPAD
When on a call you can talk to
someone in the same room, without
your caller hearing.
Enter the name using the
letters on the keypad. Names
can be no longer than 8
characters.
Entering names:
To switch secrecy on / off
Secrecy
8
MN
6
O
MN
6
O
Press the X button again to
resume your call.
TU
V
Secrecy
During a call, press the X
button. The display will show
MUTE. Your caller cannot hear
you.
KEYPAD
MN
To enter the letter T, press the
8 button once.
To enter O, press the 6 button
three times and wait for the
cursor to move across.
O
6
Use the keypad letters to
enter names, e.g. if you wish
to store the name TOM:
O
Name and number and
Phonebook
You can store up to 50 of your most
frequently used names and numbers
in the Phonebook. Stored numbers
can be no longer than 20 digits.
Secrecy
Menu
KEYPAD
USING YOUR PHONE
MN
6
To enter M, press the 6 button
once.
If you enter a digit incorrectly,
press the X button to delete it.
Press to confirm the name.
You will hear a confirmation
beep.
The display shows NUMBER?
Enter the telephone number
you want to store.
To store a name and number in
the Phonebook
Menu
Secrecy
Menu
Press the button to enter
the menu.
Menu
The display will show
PHONEBK, press the button.
Menu
The display will show ADD,
press the button.
Press the button. You will
hear a confirmation beep.
Press and hold the X button to
return to the idle screen.
Note
Press the 1 button once to insert a
space, press twice for a - (hyphen),
press 3 times for the number 1.
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Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
To enter a pause in a stored
number
You may want to enter a pause
when storing international
numbers, Charge card numbers
or if you connect your
telephone to a switchboard.
(For more information on
switchboard use see page 32.)
Redial
When storing the number,
press and hold the UP button,
until a P is displayed, at the
point where you want to enter
the Pause.
To edit Phonebook names and
numbers
Menu
Menu
C a lls
Menu
Redial
Volume
C a lls
USING YOUR PHONE
Menu
You may enter as many pauses
as required.
Secrecy
To dial a number from the
Phonebook
Menu
Press the PHONEBOOK
button to enter the phonebook.
Redial
Volume
C a lls
TU
V
8
Use the UP or DOWN button
to find the entry you want.
Or
To search alphabetically, press
the relevant keypad number,
e.g. to find TOM, press the 8
button and scroll through the
entries under T.
Press the GREEN PHONE
button to dial the number of the
name displayed. The number
is dialled automatically.
13
Secrecy
Menu
Secrecy
Press the button to enter
the menu.
The display will show
PHONEBK, press the button.
Use the DOWN button to
scroll to MODIFY and press the
button.
Use the UP or DOWN button
to find the name you want to
edit.
Press the button.
Use the X button to delete
unwanted letters. You can
enter new letters as shown
above in ‘Entering names’.
Press to store the new
name. You will hear a
confirmation beep.
The number will be displayed.
Edit the entry, using the X
button to delete and by entering
new numbers.
Press the button to store
the new number. You will hear
a confirmation beep.
Press and hold the X button to
return to the idle screen.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
To delete a Phonebook name
and number
Menu
Menu
C a lls
Menu
Redial
Volume
Press the button to enter
the menu.
The display will show
PHONEBK, press the button.
Use the DOWN button to
scroll to DELETE and press
the button.
Use the UP and DOWN
buttons to scroll through to
the entry you want to delete.
C a lls
When you have found the name
to delete, press the button.
You can alert handset users that
they are wanted, or locate a missing
handset. (Paging calls cannot be
answered by a handset).
To page a handset from the base
Page
Press the PAGE button on the
base.
The handset(s) will ring.
Page
To end paging, press the PAGE
button again.
Or
Menu
The number will be displayed,
press the button.
Press any button on the
handset.
Menu
The display will show
CONFIRM?, press the button.
The display will show
INT
flashing.
You will hear a confirmation
beep. The number is now
deleted.
Secrecy
Press and hold the X button to
return to the idle screen.
USING YOUR PHONE
Menu
Paging handsets
Note
You can scroll in either direction to
search through the list.
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Handset settings
To switch keypad beeps on
and off
Menu
Menu
USING YOUR PHONE
Menu
Menu
Redial
Volume
Menu
To adjust the handset ringer
volume
Press the button to enter
the menu.
Use the DOWN button to
scroll to HANDSET and press
the button.
The display will show BEEP,
press the button.
The display will show KEYTONE,
press the button.
Use the UP or DOWN button
to select either ON or OFF.
There are 5 levels to choose
from (1-5), or you can turn
the ringer off altogether.
Menu
Volume
Menu
Volume
Menu
Use the DOWN button to
scroll to HANDSET and press
the button.
Use the DOWN button to
scroll to RING VOL and press
the button.
You will hear the current
volume setting and it will be
shown on the display.
Press the button. You will
hear a confirmation beep.
Redial
Volume
Menu
15
Press the button to enter
the menu.
Use the UP or DOWN button
to select the required volume
(VOLUME 1-5 or VOL OFF).
You will hear a sample ring.
Press the button to confirm
the new setting. You will hear
a confirmation tone.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
To set the external or internal
ringer melody
There are 5 melodies to
choose from and you have the
option to choose a different
melody for external and
internal calls.
Menu
Volume
Menu
Volume
Use the DOWN button to
scroll to HANDSET and press
the button.
Use the DOWN button to
scroll to either INT MEL or
EXT MEL.
Volume
C a lls
Menu
Menu
Press the button.
Redial
Volume
C a lls
Volume
Press the button.
Use the DOWN button to
scroll to HANDSET and press
the button.
Use the DOWN button to
scroll to AUTO ANS.
Menu
Redial
Volume
You will hear the current
melody setting and it will be
shown on the display.
Redial
When the handset is on the
base or the charging unit you
can answer the call without
pressing the GREEN PHONE
button.
C a lls
Menu
Press the button.
USING YOUR PHONE
Menu
Press the button to enter
the menu.
To switch auto-talk on/off
Use the UP or DOWN button
to turn AUTO ANS ON or OFF.
Press the button to
confirm.
Use the UP or DOWN button
to select the required melody.
You will hear a sample melody.
Press the button to confirm
the new melody. You will hear
a confirmation tone.
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Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
To name a handset
To set the handset language
The handset name is pre-set
as SYNERGY, however, you
can personalise each handset
by giving it a name.
Menu
C a lls
Menu
C a lls
USING YOUR PHONE
Menu
Secrecy
KEYPAD
Menu
Secrecy
Press the button to enter
the menu.
Use the DOWN button to
scroll to HANDSET and press
the button.
Use the DOWN button to
scroll to NAME and press the
button.
Press the X button to delete
the name already set.
Enter the name you want using
the keypad and press the button, correct any mistakes
by pressing the X button.
You will hear a confirmation
beep.
17
If you wish, you can change
the language used on the
handset display. You can
choose from English, Italian or
French.
Menu
C a lls
Menu
C a lls
Menu
Redial
Volume
C a lls
Menu
Press the button to enter
the menu.
Use the DOWN button to
scroll to HANDSET and press
the button.
Use the DOWN button to
scroll to LANGUAGE and press
the button.
Use the UP or DOWN button
to scroll through the language
options.
Press the button to confirm
your choice. You will hear a
confirmation beep.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Base settings
To adjust the base ringer volume
There are 5 levels to choose
from (1-5), or you can turn
the ringer off altogether.
Menu
Menu
Press the button to enter
the menu.
Menu
The display will show BASE
VOL. Press the button.
Redial
Use the UP or DOWN button
to select the required volume
(VOLUME 1-5 or VOL OFF).
You will hear a sample ring.
Volume
Menu
Press the button to confirm
the new setting. You will hear
a confirmation beep.
There are 5 melodies to
choose from (1-5)
Menu
Volume
Menu
Volume
Menu
Redial
Volume
Menu
Press the button to enter
the menu.
Use the DOWN button to
scroll to SETUP and press the
button.
BASE SETTINGS
Use the DOWN button to
scroll to SETUP and press the
button.
To adjust the base ringer melody
Use the DOWN button to
scroll to BASE MEL and press
the button.
Use the UP or DOWN button
to select the required melody
(MELODY 1-5). You will hear
a sample melody.
Press the button to confirm
the new setting. You will hear
a confirmation beep.
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Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
To select a base station
To change the base station
PIN code
If a handset is registered to
more than one base station,
you can select which base your
handset will use.
If you change the base station
PIN, keep a record of the new
number by writing it in the
space provided on page 6.
You will need to use your base
station PIN for registering
handsets and for some other
optional settings.
For more information on
registering your handset to
another base, see page 25.
Menu
C a lls
BASE SETTINGS
Menu
C a lls
Menu
Redial
Volume
C a lls
Menu
Press the button to enter
the menu.
Use the DOWN button to
scroll to SETUP and press the
button.
Use the DOWN button to
scroll to SEL BASE and press
the button.
Menu
C a lls
Menu
C a lls
Menu
Use the UP or DOWN button
to select the base you want
(BASE 1-4).
Press the button. You will
hear a confirmation beep.
KEYPAD
Menu
KEYPAD
Menu
KEYPAD
Menu
Secrecy
19
Press the button to enter
the menu.
Use the DOWN button to
scroll to SETUP and press the
button.
Use the DOWN button to
scroll to PIN CODE and press
the button.
The display will show PIN?
Enter your 4-digit PIN
(original setting OOOO).
Press the button.
The display will show NEW
PIN. Enter your new 4-digit
PIN.
Press the button.
The display will show RETYPE.
Re-enter your new 4-digit PIN.
Press the button. You will
hear a confirmation beep.
Press and hold the X button to
return to the idle screen.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
To default/reset the handset and
base to their original/default
factory settings
Menu
C a lls
Menu
KEYPAD
Menu
Earpiece volume
3
Handset & Base ringer volume
3
Press the button to enter
the menu.
Handset & Base melody
1
Use the DOWN button to
scroll to SETUP and press the
button.
Handset name
Use the DOWN button to
scroll to DEFAULT and press
the button.
Button beeps
ON
Battery low indicator beeps
ON
Out of range warning beeps
ON
Auto answer
ON
The display will show PIN?
Enter the base PIN (original
setting OOOO)
Press the button.
You will hear a confirmation
tone at the base and handset.
The handset display will go
blank. Press the button to
switch the handset back on.
PIN code
Handset language
Dialling mode
Pause after
picking up line /
dial-out code
0000
HANDSET
ENGLISH
DTMF
BASE SETTINGS
Menu
This will reset:
3 seconds
Phonebook
Deleted
Redial list
Deleted
Calls list
Deleted
20
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
BT Select Services
Caller Display
Important
To use Caller Display you must first
subscribe to your network provider’s
Caller Display Service.
BT SELECT SERVICES
For more information on BT’s
Select Services, call BT free on
0800 800 150.
If you subscribe to a Caller Display
Service you can see who is calling you
on your handset display, as well as the
time and date of their call.
If you have stored a name to go with
the number in your handset
phonebook, the name will be displayed
instead.
Please ensure that you have stored
the full telephone number, including
the area code, otherwise the name
will not match the number stored in
the phonebook.
Whether you take a call or not, the
caller’s details are stored in the Calls
list. You can display, scroll through
and dial numbers on the list and copy
them into the phonebook.
21
Caller information not available
With some incoming calls the
telephone number of the caller is not
available and cannot therefore be
displayed.
In this case, your Synergy 600 provides
you with some explanatory information
about the type of call received. This
will be one of the following.
UNAVAILA
The number is unavailable.
WITHHELD
The caller has withheld their number.
RINGBACK
Ringback call.
OPERATOR
The call has been made via the
operator.
PAYPHONE
The caller is ringing from a payphone.
INTERNAT
International call.
Calls list
The Calls list contains the telephone
numbers of your last 20 callers.
New calls in the Calls list are indicated
by the flashing
symbol.
If a call is received when the Calls list
is full then the oldest entry will be
deleted automatically.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Redial
To enter the Calls list
Volume
C a lls
Redial
Volume
C a lls
Menu
Menu
Press the DOWN button to
enter the Calls list.
Use the UP or DOWN button
to scroll backwards and
forwards through the Calls list.
If the name of your caller is
displayed, press the button
and the number will be
displayed.
C a lls
When the number you want
to store is displayed press the
button.
Menu
The display shows the date and
time of the call.
Menu
Menu
Press the button again, the
display shows ADD.
Menu
Press the button, the display
shows NAME.
KEYPAD
Press keypad buttons to enter
name as described before
under the “Entering names”
section.
To call back a number from the
Calls list
BT SELECT SERVICES
Press the button and the
time of the call will be
displayed.
Use the UP or DOWN button
to scroll to the number you
want.
Note
C a lls
Redial
Volume
C a lls
If necessary, you can edit the
entry, when the entry is correct,
press the button. The number
is now stored in the phonebook.
Press the DOWN button to
enter the Calls list.
Use the UP or DOWN button
to scroll to the number.
When the name or number is
displayed, press the GREEN
PHONE button. The number
will be dialled automatically.
Menu
Press the button.
The name and number are
now stored in the phonebook.
Note
To store a number/name from
the Calls list into the Phonebook
C a lls
Once stored in the phonebook the
name will be deleted from the
Calls list.
Press the DOWN button to
enter the Calls list.
22
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
To delete a number from the
Calls list
C a lls
Redial
Volume
Press the DOWN button to
enter the Calls list.
Use the UP or DOWN button
to scroll to the number you
want.
C a lls
Menu
Redial
BT SELECT SERVICES
Volume
C a lls
Menu
When the number you want to
delete is displayed press the
button two times, ADD
will be displayed.
Use the UP or DOWN button
to scroll to DELETE and press
the button.
Call Waiting
If an incoming call arrives while you
are already engaged on a telephone
call, you will hear a soft beep every
5 seconds (this beep is not audible to
the person you are speaking to).
Instead of the engaged tone, the
second caller will hear an
announcement to hold on as you are
aware that there is a second call.
To use Call Waiting
The number is deleted from
the Calls list.
R
Note
If the number you want to delete is
stored in the Phonebook only DELETE
will be displayed.
R
To delete all numbers from the
Calls list
C a lls
Secrecy
Menu
23
Press the DOWN button to
enter the Calls list.
Press the X button. The display
will show DEL ALL.
Press the button. The display
will show EMPTY for 2 seconds.
You can answer the second
call, without disconnecting
your first caller, by pressing
the Recall button. The first
caller will be put on hold.
When you have spoken to the
second caller you can return
to the first caller by pressing
the Recall button again. You
can switch back and forth
between the two calls without
disconnecting either if you
wish.
If you wish to disconnect the
first call press the GREEN
PHONE button after speaking
to the first caller.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
The handset will then ring.
Press the GREEN PHONE
button again and continue with
the second caller.
The second caller will only be
charged for their call from the
moment you answer and not
while they are waiting for your
initial contact.
Other services
• Call my bill
• Call Barring*
BT SELECT SERVICES
• Call Diversion*
• Charge Advice
• Reminder Calls*
• Three-way Calling
• Call Return 1471
*A quarterly fee is chargeable for these services.
For more information about these
Select Services, call BT on Freefone
0800 800 150 for residential or 152
for business. If you are not on the
BT network, please ask your
telecommunications supplier for
information on their services.
24
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Using additional
handsets and bases
Up to 5 handsets can be registered and
operated from any one Synergy 600
base. This allows you to make internal
calls between two handsets while a
third is making an external call.
Di g
it
al
Di g
it
Cl
a
al
Cl
a
y
rit
y
rit
Se crecy
Se crecy
Menu
Redial
Synergy 600
AB
DE
C
C
2
MN
6
TU
WX
9
YZ
RS
V
YZ
RS
V
8
0
O
I
O
I
5
PQ
7
DECT
3
JKL
GH
4
WX
9
F
F
MN
6
TU
C alls
1
3
JKL
5
8
AB
DE
2
GH
PQ
7
Page
Volume
C alls
1
4
At the base:
Menu
Redial
Volume
To register a handset to
another base
0
C onf
R
C onf
R
Int.
Int.
Page
Power
In Use
Di g
it
al
Di g
it
Cl
a
al
Cl
a
Se crecy
Menu
Redial
Volume
C alls
AB
F
WX
9
YZ
RS
V
al
6
TU
8
O
YZ
RS
V
Di g
it
C onf
MN
5
I
O
I
PQ
7
3
JKL
GH
4
WX
9
0
0
Cl
a
Int.
y
rit
R
DE
C
C
MN
6
TU
2
1
3
JKL
5
8
AB
DE
2
GH
PQ
7
At the handset:
Volume
C alls
1
4
Menu
Redial
F
ADDITIONAL HANDSETS
y
rit
y
rit
Se crecy
C onf
R
Int.
Menu
Se crecy
Menu
Redial
Volume
C alls
AB
C
DE
3
JKL
GH
MN
6
TU
WX
9
YZ
RS
8
V
PQ
7
O
5
I
4
F
2
1
Press and hold the base PAGE
button for at least 10 seconds,
until you hear the validation
tone (two beeps), then release
the button.
Press the button to enter
the menu.
0
C onf
R
Int.
Each handset can be registered on up
to 4 bases.
C a lls
Menu
Each additional handset you purchase
must be registered with the base.
The display will show
BS 1 2 3 4. (The numbers
that are flashing indicate
other bases that the handset is
already registered to).
Your handset supplied is pre-registered
as Handset 1 to its base (Base 1).
Note
Remember to charge the battery pack
of new handsets for at least 16 hours
before use.
If the display shows NOT SUB and
the symbol is flashing, your
handset is not yet registered with
the base.
25
Use the DOWN button to
scroll to REGISTER and press
the button.
KEYPAD
Enter the base number
(BS 1-4) that you want to
register the handset to.
KEYPAD
Enter your 4-digit PIN
(original factory setting OOOO)
and press the button.
Menu
The display will show
SEARCH 1, 2, 3, 4 and the
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
symbol will flash as the
handset tries to locate the base.
When the handset locates
the base, the handset will be
automatically selected and
shown on the display.
(If the handset does not locate
the base, the handset will
return to the previous menu.
Try to register again by using
a different available base
number. Ensure that you are
in close vicinity of the base).
To de-register a handset from
the base
Note
Handsets can only be de-registered
via another handset.
Menu
C a lls
Menu
C a lls
Your 4 digit pin number is 0000
unless you have previously allocated
a new pin number as explained on
page 19.
Menu
KEYPAD
Use the DOWN button to
scroll to SETUP and press the
button.
Use the DOWN button to
scroll to DEL HS and press
the button.
ADDITIONAL HANDSETS
Note
Press the button to enter
the menu.
The display will show PIN?
Enter your 4-digit PIN.
Menu
Press the button.
Redial
Volume
C a lls
Menu
Menu
Use the UP or DOWN button
to select the handset you want
to de-register (HANDSET 1-5).
Press the button. Display
shows CONFIRM?.
Press . You will hear a
confirmation beep.
Once de-registered, the
handset will display NOT REG
26
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Internal calls
If you have multiple handsets
registered to the base you can make
internal calls between handsets.
To make an internal call to
another handset
Transferring calls
You can transfer an external call to
another handset registered to the base.
To transfer an external call
between handsets
During an external call:
Int.
Press the INT button.
Enter the number of the
handset you wish to call, (1-5).
The handset will be called.
Int.
KEYPAD
ADDITIONAL HANDSETS
To end the call, press the
GREEN PHONE button.
Press the INT button.
Enter the number of the
handset that you want to
transfer the call to (1-5).
Your caller will be put on hold.
When the internal handset is
answered, (if you want to you
can talk to the handset user
first), press the GREEN
PHONE button. The call will
be transferred.
Int.
27
If the call to the second
handset is not answered you
can revert/speak to the caller
again by pressing the INT
button.
Synergy 600 user guide ~ 6th
5th Edition ~ 20th
15th June ’01 ~ 3718
Three-way conversation
You can talk to one external
caller and another internal
caller at the same time on
your handset.
Handset Priority
Menu
C a lls
Menu
During a call with an external
caller:
Press the INT button. Your
caller is put on hold and you
hear a tone.
KEYPAD
Enter the number of the
handset you want to transfer
the call to.
C o nf
Int.
When the handset is
answered, press and hold the
# button for about 3 seconds.
You can now start your
three-way conversation. (If the
internal handset user does
not answer your call, press the
INT button to return to your
external caller).
Press the GREEN PHONE
button to end the call.
C a lls
Menu
C a lls
Menu
C a lls
Menu
C a lls
Menu
Note
When on a three-way call the call can
only be cleared by the handset which
set it up.
Menu
Press the
button to exit the call.
Use the DOWN button to
scroll to SETUP and press the
button.
Use the DOWN button to
scroll to PRIORITY and press
the button.
Use the DOWN button to
scroll to SELECT.
Press the button.
ADDITIONAL HANDSETS
Int.
Press the button to enter
the menu.
Use the DOWN button to
display the option you want,
either BASE or the handset
number you require, eg
HANDSET 3.
Press the button.
The display shows RINGS
followed by a number between
1 and 9.
Use the DOWN button to
scroll to the number of rings
you require.
Press the button.
PRIORITY is displayed,
denoting that handset priority
is on.
Press the button to confirm.
The display shows ON.
28
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Help
Replacing the handset battery pack.
After a time, you may find that the
handset battery pack is running out of
charge more quickly. This is a
standard sign of wear and the battery
pack will need replacing.
For spare battery pack (Item Code
003267) please contact the Synergy 600
Helpline 0845 769 7146 or a BT
Shop.
HELP
Replacing the battery pack
In the event that you should need to
change or replace the battery pack:
Unclip the battery compartment
cover. Disconnect the small battery
pack plug from inside the battery
compartment. Connect the plug from
your new battery pack and replace
the battery compartment cover.
Do not immerse the battery pack in
water or throw it into a fire, or dispose
of it with ordinary domestic refuse.
BT accepts no responsibility for
damage caused to your Synergy
handset by using any other type of
battery pack.
No display appears.
The battery pack may be flat or dead.
Recharge or replace the battery pack.
The handset may be switched off.
No dial tone.
Is the telephone line cord plugged into
the phone socket?
Check that:
• The base station is connected to the
mains power and switched on.
You cannot link up with the base
station.
Is the display flashing
?
The mains power cable may not be
connected at the base or switched on.
Are you in range of the base station?
The battery pack could be low or flat.
If using more than one base station,
check that you are connected to the
correct base. See page 19.
29
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
No ring on the handset.
The ringer volume may be switched
to off. To adjust the ringer volume on
the handset. See page 15.
Check that:
• The base station is plugged into the
phone socket.
• The base station is plugged into the
mains power and switched on.
Buzzing noise on my radio, TV,
computer or hearing aid.
Sometimes, your Synergy 600 can
interfere with other electrical
equipment if it is placed too close.
Synergy 600 base station power
supply is Item Code 872260.
Cannot adjust an option in the
base station.
Is someone else making changes via
another handset?
Have you pressed the button to
confirm your selection?
If you are still experiencing difficulty,
call the Synergy 600 Helpline on
0845 769 7146.
HELP
It is recommended that you place your
Synergy 600 and other Synergy/DECT
GAP compatible handsets at least one
metre away from such appliances to
avoid any risk of interference.
Are you using the correct power
adaptor?
The charger does not appear to be
working.
Check that:
• The power adaptor is properly
plugged into the charger.
• Your handset has slotted correctly
into the charger.
• The battery pack is correctly fitted
into the handset.
• The base is plugged in to a
working socket and that the socket
is switched on.
30
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
General information
Guarantee
Your Synergy 600 is guaranteed for
a period of 12 months from the date of
purchase.
GENERAL INFORMATION
Subject to the terms listed below the
guarantee will provide for the repair
of, or at BT’s or its agent’s discretion,
the option to replace the Synergy 600,
or any component thereof, (other than
the battery pack), which is identified
as faulty or below standard, or as a
result of inferior workmanship or
materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12
month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or
its agent as instructed.
• This guarantee does not cover the
battery pack and any faults or
defects caused by accidents, misuse,
fair wear and tear, neglect, storm
damage, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.
• This guarantee does not affect your
statutory rights.
31
Within the 12 month guarantee
period:
If you experience difficulty using the
product, prior to returning your
product, please read the Help section
beginning on page 29, or contact the
Synergy 600 Helpline for assistance:
Helpline 0845 769 7146, 9am to
5.30pm Monday to Friday.
In the unlikely event of a defect
occurring, please follow the Helpline’s
instructions for replacement or repair.
Outside of the 12 month guarantee
period:
If your product needs repair after the
guarantee period has ended, the
repair must meet the approval
requirements for connection to the
telephone network. We recommend
that you contact BT’s approved repair
agent, TecLogic on 01672 564444 or a
local qualified repairer.
Instructions for returning the product:
If the Helpline is unable to remedy
your problem they will ask you to
return the product. Where possible,
pack the product in its original
packaging. Please remember to
include all parts, including line cords,
power supply units, and the original
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
battery pack. (Please note that we
cannot take responsibility for goods
damaged in transit.) Please obtain
and keep proof of posting from the
Post Office.
Technical information
How many telephones can you have?
With different telephone types there
is no guarantee of ringing, even when
the REN is less than 4.
Only use approved power supply, item
code 872260.
You may need to enter an access code
(e.g. 9) in order to get an outside
line. So that the switchboard has time
to pick up an outside line, you may
also need to add a Pause after the
access code.
Recall
To use the recall button
GENERAL INFORMATION
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. Your Synergy
600 has a REN of 1. A total REN of 4
is allowed, if the total REN of 4 is
exceeded, the telephones may not ring.
Switchboard external line
access code
This is used when connected
to certain switchboards and
for some BT Select Services
or those services available via
your network provider.
Only use the approved battery pack,
item code 003267.
Switchboard compatibility
This product is intended for use
within the UK for connection to the
public telephone network and
compatible switchboards, which
support tone dialling and timed break
recall. If in doubt please consult your
service provider.
32
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
To set the dialling mode
Menu
C a lls
Menu
C a lls
Menu
Press the button to enter
the menu.
Use the DOWN button to
scroll to SETUP and press the
button.
Use the DOWN button to
scroll to DIALMODE and press
the button.
Redial
Volume
C a lls
GENERAL INFORMATION
Menu
Menu
C a lls
Menu
C a lls
Menu
C a lls
Menu
Use the UP or DOWN button to
select either TONE or PULSE.
Press the button. You will
hear a confirmation beep.
Menu
To automatically insert a pause
after an access code
This feature automatically
inserts a pause between the
access code and the telephone
number that you have entered
in the Phonebook. However
for this feature to work you
must still enter the access
code at the front of the
telephone number when
storing in the Phonebook.
33
Use the DOWN button to
scroll to SETUP.
Press the button.
Use the DOWN button to
scroll to PABX.
Press the button.
Use the DOWN button to
scroll to PBX 1.
Press the button.
Display shows PIN?.
Enter PIN number.
Press the button.
Enter the access code.
Menu
With some switchboards it
may be helpful to dial a pause
after entering the switchboard
access code, e.g. 9, 11 etc. to
enable you to get an outside
line.
Press the button to enter
the menu.
Press the button.
You can also adjust the length
of the pause to be inserted:
Menu
C a lls
Menu
C a lls
Menu
C a lls
Press the button.
Use the DOWN button to
scroll to SETUP.
Press the button.
Use the DOWN button to
scroll to PABX.
Press the button.
Use the DOWN button to
scroll to PAUSE.
Display shows 3 SEC.
C a lls
Menu
Use the DOWN button to
scroll to 5 SEC.
Press the button. You will
hear a confirmation tone.
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Accessories and spares for
the Synergy DECT Telephone
range
Accessories and spares for your
Synergy 600 are listed below.
All items are available from the
Synergy Helpline on 0845 769 7146.
• Adaptor
• Battery pack*
• Battery cover
• User guide
GENERAL INFORMATION
• Line cord
*Battery packs can also be obtained from The BT Shops.
34
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Index
Accessories
Additional handsets
Auto-talk on/off
Base settings
INDEX
diagram
melody
PIN number
register to another base
reset/default
ringer volume
select which base station
Battery pack
charging
low warning
performance
replacing
Button beeps on/off
35
34
25
16
18
2
18
19
25
20
18
19
8
8
8
29
15
Caller Display
21
Calls
end
internal
make
preparatory dialling
receive
redial
secrecy
three-way conversation
transfer
Calls list
call back
delete
delete all
10
27
10
10
11
11
12
28
27
21
22
23
23
enter
store
Call timer
Call Waiting
22
22
10
23
De-register
Dialling mode
Display icons
26
33
2
End a call
10
Guarantee
31
Handset settings
keypad beeps on/off
language setting
name handset
on/off
reset/default
ringer melody
ringer priority
ringer volume
Help
Helpline
15
15
17
17
10
20
16
28
15
29
8
Internal calls
27
Key features
5
15
Keypad beeps on/off
Language
Location
17
7
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Make a call
Melody – ringer
Menu structure
Pause
Paging handsets
Phonebook
delete
dial
edit
pause
store
PIN base
Power
socket
cable
Receive a call
Redial
Register
handset to another base
REN
(Ringer Equivalence Number)
Reset handset/base
Returning your Synergy 600
Ring priority
Ringer melody
Ringer volume
Safety information
Secrecy
Select services
Setting up
Storing a number
Switchboard access code
32
Switchboard compatibility
32
Technical information
13
14
14
14
13
13
13
12
19
Telephone line cord
Three-way conversation
Transfer calls
32
9
28
27
Unpacking
6
Volume
base ringer
earpiece
handset ringer
18
11
15
7
7
32
11
11
INDEX
Recall
10
16
3
25
32
20
31
28
16
15
6
12
21
7
12
36
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
R&TTE
This product is intended for use
within the UK for connection to the
public telephone network and
compatible switchboards.
This equipment complies with the
essential requirements for the Radio
Equipment and Telecommunications
Terminal Equipment Directive
1999/5/EC.
Declaration of Conformance.
Hereby, Suncorp Technologies,
declares that this Synergy 600 is in
compliance with the essential
requirements and other relevant
provisions of Directive 1999/5/EC.
The Declaration of Conformance for
the Synergy 600 is published on the
web site
http://www.suncorptech.com/bt
37
Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
Touchtone™ is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 2001.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed by: The Art & Design Partnership Limited.
Printed in China. Synergy 600. Issue 1 (6/01) 6