User guide | BT RESPONSE75 Answering Machine User Manual

Response 75 – Edition 7 – 26th October ’00 – 3370
Response 75 Plus
Digital Answering Machine
User Guide
This product is intended for connection to analogue public switched telephone
networks and private switchboards in the United Kingdom.
Response 75 – Edition 7 – 26th October ’00 – 3370
Please open this page for an ‘at a glance’
guide to your Response 75
Response 75 – Edition 7 – 26th October ’00 – 3370
At a glance
OGM
1471 on-off
Skip
Use to record and
check your personal
outgoing message.
To set the 1471
feature to on or off.
Use to skip
backwards through
your messages and
for setting the time.
Also used to switch
the audible message
alert on or off.
Ans. Mode
Lets you change
answer mode to
Answer Only so
callers are unable
to leave messages.
Time
Used to set and
check the day
and time.
Delete
Lets you delete
individual messages,
all messages or your
OGM.
Skip Use to skip
forwards through
your messages
and for setting
the time and ring
delay.
Answer on-off
Switches the answer
machine on and off.
Play/memo
VIP on-off
Play
Answer
Announces your VIP
code and allows you to
turn the VIP feature
on or off.
on/off
memo
Stop
Pause
Microphone
Pause
For recording your
outgoing message
or memo.
Stop
Stops message
playback and any
other operation.
1
Use to play
messages and
memos. Also lets
you record memo
messages.
Lets you pause a
message or memos.
Message Counter
Indicates when the
machine is on or off,
how many messages
have been left or when
the memory is full.
Volume –/+
Adjusts the volume of
message playback, OGM
and voice prompts.
Battery Low
Lights up if the
battery is not
installed or the
back-up battery
needs replacing.
Response 75 – Edition 7 – 26th October ’00 – 3370
Key features
36 minutes recording capacity
Offers the benefits of digital recording.
Voice prompts
Helps you to follow instructions
more easily.
VIP feature
Sets your answering machine to answer
calls silently but allows designated
callers to alert you with a beep tone.
Call return 1471
After each incoming message the
machine will dial 1471 and record the
announcement that gives you the
telephone number of your caller
whether they leave a message or not.
Audible Message Alert
Audible message alert beeps to let you
know when you have new messages.
This can be switched on and off.
Remote access
You can ring your Response 75 from
another phone and switch it on or
operate it to play back your messages.
Time saver
You can set your Response 75 so that it
will answer after 2 rings if messages have
been left. If there are no new messages
it will answer after 6 rings. During
remote access this allows you to hang
up before your Response 75 answers,
therefore avoiding the cost of a call.
Message counter
Allows you to see if the machine is on
or off, how many messages have been
left, or when the memory is full.
Time & day stamp
Announces the time and day each
message was received.
Answer delay
Allows you to set the number of rings
before calls are answered.
8 step electronic volume control
Lets you set the loudspeaker volume
for message playback, outgoing message
and voice prompts.
Note
On the underside of the unit you will find
a quick reference guide which you can
swing out, giving you instructions on some
of the products most useful features.
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Response 75 – Edition 7 – 26th October ’00 – 3370
In this guide
At a glance
1
Key features
2
Introduction
4
Setting up
5
Safety instructions
8
Using your Response 75
9
Answering machine controls
Outgoing message
Receiving messages
Audible message alert
Call screening
VIP feature
1471 feature
9
11
13
14
15
15
16
Remote access
Your security code
Menu for remote access
Help
18
18
19
21
Guide to the display
23
General information
24
Guarantee
Technical information
Switchboard compatibility
24
25
25
Wall mounting template
27
Index
29
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Response 75 – Edition 7 – 26th October ’00 – 3370
Introduction
Your Response 75 has been designed for ease of use and made to
the high standards set by BT
You can expect your Response 75 to give
you many years of trouble-free service.
Please read the instructions carefully
before use and keep this User Guide for
future reference.
For your records
Date of purchase:
Place of purchase:
Unpacking your Response 75
Serial number (on the underside of the unit):
If anything is missing, please contact
your place of purchase immediately.
Purchase price:
●
Response 75 digital
answering machine
with telephone line
cable attached.
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
Keep a reference of your Remote
access Security Code here:
●
Plug mounted,
13 amp mains
adaptor.
See ‘Remote Access’, page 18.
●
4
Screws and
wall plugs for
wall mounting.
Response 75 – Edition 7 – 26th October ’00 – 3370
Setting up
Follow these steps to set up your Response 75 ready for use
Plan the location of your
Response 75
Situate your Response 75 close enough
to the phone and mains power sockets
so that the cables will reach.
2 Plug the mains power
cord into the back of the
machine
To prevent the mains cable being
pulled out accidentally, place the cable
behind the clip on the back of the unit.
1 Check your telephone
wall socket
3 Plug the adaptor into
a mains power socket
If you do not have a modern phone
socket, call Freephone 0800 800 150
and ask for a BT engineer to come and
fit the correct socket.
This is a chargeable service.
The display will flash for 38 seconds.
It will then show the normal ‘no
messages’ display. The display will flash
slowly until any button is pressed.
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Response 75 – Edition 7 – 26th October ’00 – 3370
4 Insert the back-up battery
5 Plug your Response 75
into the telephone socket
Before inserting the back-up battery
you must ensure that your unit is
connected to the mains power.
The back-up battery (9V alkaline not
supplied) ensures that all settings and
messages are saved for up to six hours
in the event of a power cut.
If the back-up battery runs out, or no
battery is fitted, then in the event of a
power failure your Response 75 will
revert to its original settings and
messages will be lost.
6 You can now plug your
telephone line cord into
your Response 75
If the battery is low the “Battery Low”
light will come on.
Insert a 9V alkaline battery into the
battery compartment.
BATTERY
You will now be able to use your
telephone as normal.
Your Response 75 is now ready to use.
Please note
Your Response 75 Plus battery low light,
located beside the display, indicates
back-up battery strength.
The LED will light up when the battery
is low. It also remains lit when no
back-up battery is inserted.
6
Response 75 – Edition 7 – 26th October ’00 – 3370
7 Wall mounting your
Response 75
Use the template on page 27 to drill
holes in the wall. Leave a small gap
between the screw heads and the wall.
Place your Response 75 over the screw
heads and slide down.
WALL PLUG
WALL
SCREW
72 mm
72
7
Response 75 – Edition 7 – 26th October ’00 – 3370
Safety instructions
General
• Simply clean your Response 75 with
a damp (not wet) cloth, or an
antistatic wipe. Never use household
polish as this may damage the
product. Never use a dry cloth as
this may cause static shock.
• Only use the power supply included
with the product. Using an
unauthorised power supply unit will
invalidate your guarantee and may
damage the answer machine. The item
number for the power supply unit is
872300.
• Do not open the Response 75. This
could expose you to high voltages or
other risks.
• This product should not be used
near emergency/intensive care
medical equipment and should not
be used by people with pacemakers.
• Never dispose of batteries in a fire.
There is a serious risk of explosion
and/or the release of highly toxic
chemicals.
8
Environmental
• Do not expose to direct sunlight.
• The product may heat up. This
is normal. However, we recommend
that you do not place the product on
antique/veneered wood to avoid
damage.
• Do not stand your product on
carpets or other surfaces which
generate fibres, or place it in locations
preventing free flow of air over its
surfaces.
• Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
in bathrooms.
• Do not expose your product to fire,
explosive or other hazardous
conditions.
• There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend that
you unplug the power and telephone
line cord for the duration of the storm
as damage is not covered by the
guarantee.
Response 75 – Edition 7 – 26th October ’00 – 3370
Using your Response 75
Answering machine controls
Ans. mode
To set the answering machine
Mode-Answer on/off or
Answer Only
Ans. mode
You can switch your answering
machine on and off or set it to
Answer Only mode so callers
are unable to leave messages.
on/off
To switch the answering machine
on or off:
Press the Answer on/off button.
You will hear “Answer on” or
“Answer off”.
To adjust the loudspeaker
volume
The message playback volume
can be set to a level suitable
for you.
When off, the display shows a
single dash.
When on, the display shows
the number of messages
received e.g 5.
Answer
on/off
Press the Answer on/off button
again to switch between on
and off.
You will hear “Answer Only on”
and the display will show .
Callers will not be able to leave
a message.
If you press the Ans. Mode
button again you will hear
“Answer only off ”. Your
Response 75 will return to
Answer On mode and display
the number of messages
received.
Press buttons in the order shown
Answer
To set the answering machine
to Answer Only mode:
Press the Ans. Mode button.
The original volume setting is
3 (mid-level).
Volume
–
+ To increase the volume.
Volume
To decrease the volume.
As you press, a beep sounds
at the level you are selecting.
When the volume is at its
highest or lowest level you will
hear 2 beeps.
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Response 75 – Edition 7 – 26th October ’00 – 3370
Please note
If you alter the volume during playback
of a message, the beep does not sound
but the volume will change accordingly.
If the volume is below mid-volume,
it will automatically return to the
mid-volume setting when any buttons
are pressed (for example, if a message is
played back). The volume is unaffected
during remote access or call screening.
Time
Skip Skip
Skip Skip
Time
Time
Skip Skip
To check the time:
Press and release the Time
button, your Response 75 will
announce the day and time in
hours and minutes.
To set the time:
Press and hold down the
Time button, your Response 75
announces the current day
setting.
Whilst holding down the
TIME button, press the Skip or Skip buttons to select the
correct day.
When the day setting you
require is announced, release
the Time button.
10
Whilst holding down the
Time button, press the Skip or Skip buttons to select the
correct hour.
Press and hold the Skip or
Skip buttons to move rapidly
through the hour settings.
When the hour setting you
require is announced, release
the Time button.
To set the time and day
Your Response 75 will store
the day and time an incoming
message or memo was
recorded. The Response 75
uses the 12 hour clock.
Press and hold down the
Time button, your Response 75
announces the current hour
setting.
Time
Skip Skip
Skip Skip
Press and hold down the
Time button, your Response 75
announces the current minute
setting.
Whilst holding down the
Time button, press the Skip or Skip buttons to select the
correct minutes.
Press and hold the Skip or
Skip buttons to move rapidly
through the minute settings.
When the minute setting you
require is announced, release
the Time button.
Your Response 75 will announce
the full day and time.
Please note
The time on your Response 75 is
announced using the 12-hour clock.
Be sure to hold down the or buttons
long enough for your machine to say
whether it is am or pm.
Response 75 – Edition 7 – 26th October ’00 – 3370
Your 2 outgoing messages will
be stored separately and the
outgoing message played will
depend on the mode you have
selected.
Outgoing message
The outgoing message is the message
a caller hears when your Response 75
answers a call.
Your Response 75 comes with 2
pre-recorded outgoing messages. When
set to Answer On your Response 75 will
announce, “Hello, your call cannot be
taken at the moment, so please leave your
message after the tone”.
When set to Answer Only your Response
75 will announce, “Hello, your call cannot
be taken at the moment and you cannot
leave a message, so please call later” and
they will not be able to leave a message.
You can use these outgoing messages
or you may prefer to record your own.
To record your own outgoing
message
Select the answer mode in
which you want to record your
own outgoing message:
Answer
Answer on/off
or
Ans. mode
Answer Only.
on/off
Please note
When set to Answer only, pressing
the Answer on/off button will not
function.
OGM
You can record an outgoing
message of up to 2 minutes
long.
Press and hold the OGM button.
Your Response 75 will beep
and the display will show r.
Keep holding down the OGM
button and record your
message clearly about 15-30
cms from the microphone.
When you have finished
recording, release the OGM
button. You will hear a long
beep and your message will be
played back to you. You will
then hear a long beep and
your Response 75 will return
to the answer mode selected.
To re-record your OGM repeat
this procedure.
Please note
Your outgoing message may sound
something like this: ‘Hello, I’m sorry
I can’t take your call at present.
If you would like to leave a message,
please speak after the tone.’
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Response 75 – Edition 7 – 26th October ’00 – 3370
To check your outgoing
message
Call counter
The counter will display the
number of messages that have
been recorded in the memory.
Select the Answer mode in which
you want to check your OGM:
Answer
on/off
Answer on/off
If you have received 10 or
more messages the display
will flash 9 to indicate this.
Please see page 23 for a guide
to the display.
or
Ans. mode
OGM
Answer Only.
Press the OGM button.
Your outgoing message will be
played back to you.
To set the answer delay
To delete your outgoing
message
Your Response 75 is set to
answer calls after 4 rings
You can change the number of
rings before your Response 75
will answer a call. You have a
choice of between 2-9 rings
and Time Saver.
You can delete either of your
outgoing messages and return
to one of the pre-recorded
outgoing messages.
Ensure that you select the
correct outgoing message that
you want to delete. For example,
if you want to delete the
Answer Only outgoing message
make sure your Response 75
is set to Answer Only first.
OGM
Press the OGM button.
Delete
During playback of your
outgoing message press the
Delete button.
Your OGM will stop playing,
you will hear a short beep and
your Response 75 will return
back to the pre-recorded
outgoing message
12
Please note
The Time Saver setting can avoid
you the cost of a call when accessing
your machine remotely from an
external telephone.
When set to Time Saver your
Response 75 will answer after
6 rings if no new messages
have been recorded, or 2 rings
if new messages have been
recorded (for more information
on remote access, see page 18).
Skip Press and hold the Skip button.
Response 75 – Edition 7 – 26th October ’00 – 3370
Your Response 75 announces
the current ring delay and the
message counter displays the
selected answer delay setting.
Keep holding the Skip button.
Your Response 75 announces
and displays the answer delay
options.
When you hear your desired
setting, release the Skip button. After 2 seconds your
Response 75 will announce the
new answer delay setting and
then return to ‘Answer On’
mode. The setting will be shown
on the display.
To check the answer delay
setting
Skip Press the Skip button.
You Response 75 will announce
the current ring delay setting
and show the setting on the
display.
Receiving messages
After following the set-up procedure
your Response 75 is ready to receive
messages.
To receive incoming messages
Your Response 75 will
automatically record an
incoming message when it
is connected to your phone
socket and is set to
‘Answer On’.
When your Response 75 has
received new messages (or
memos) it will beep (see
‘Audible Message Alert to switch
off’) and the display will show
the number of messages
received. If you have more
than 9 messages, the display
will flash 9.
Please note
Two minutes is the maximum time
allowed for each incoming message.
If the maximum message length is
reached, your Response 75 will
announce, “Thank you for calling”
and disconnect the line.
If the memory is full then it will
announce, “Memory full, thank
you for calling” and disconnect
the line.
Your Response 75 can record
up to 30 messages and memos,
within a total recording time
of 36 minutes. If the memory
capacity is full, the display will
flash F and your answering
machine will not record further
messages.
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Response 75 – Edition 7 – 26th October ’00 – 3370
Audible message alert
Please note
Press and hold Skip to toggle
between on and off.
To play back, delete or skip forward or
backward through memos, follow the
instructions for playing back messages
(see below).
You can stop your Response 75 from
beeping to indicate new memos and
messages have been left.
Press and hold Skip button.
Your Response 75 announces “Message
Alert off”.
To switch message alert on press and
hold the Skip button again.
Your Response 75 announces “Message
Alert On”.
To playback messages and
memos
Play
memo
Messages and memos are
announced and played back in
the order they were received.
To record a memo
During message playback the
message indicator shows the
number of the message being
played. 9 flashes if the
message is number 10 or more.
You can use your Response 75
to record a memo which can
be played back by another user.
A memo can be of any length,
up to the maximum recording
time available (36 minutes).
Play
memo
Press and hold the Play/memo
button.
Skip Skip Your Response 75 will beep and
the display flashes ‘r’.
Keep holding the Play/memo
button and record your memo
clearly, about 15-30 cms from
the microphone.
To end the recording release
the Play/memo button.
Your Response 75 stores memos
and treats them in the same way
as incoming messages.
14
Press the Play/memo button.
Your Response 75 will announce
“You have X messages”.
Pause
Press the Skip button to
skip forward to the beginning
of the next message.
Press the Skip button once
to return to the start of the
current message or twice to go
back to the previous message.
Press the Pause button to
pause playback. The display
will flash P. Press it again to
resume playback.
When all your messages have
been played, your Response 75
announces “End of messages” and
the message indicator counts
down from 8 to 0.
Response 75 – Edition 7 – 26th October ’00 – 3370
To delete individual messages
Delete
During message playback
press the Delete button.
Your Response 75 announces
“Message deleted”.
By pressing the Stop button
during the 8 second countdown
at the end of all message play,
the messages selected for
deletion will be saved.
Make sure that the volume is set to an
audible level and that the VIP feature
is off.
Allow the incoming call to be answered
by your Response 75 as normal. You will
hear the caller begin to leave a message.
If you want to talk to the caller in person,
pick up your handset and speak. Your
Response 75 will automatically stop
recording and reset to answer new calls.
VIP feature
To delete all messages
Wait until playback of all
messages has finished and the
message counter begins to
count down from 8 to 0.
Delete
Stop
During this time, press the
Delete button. Your Response
75 announces “All messages
deleted”.
By pressing the Stop button
during the 8 second countdown
your messages will be saved.
Your Response 75 has a VIP feature
which sets your answering machine to
answer calls silently (do not disturb)
but allows designated VIP callers to
alert you with a beep tone that they are
trying to contact you. The VIP feature
will only operate when the answering
machine is set to ‘Answer On mode’.
To switch VIP on and off
VIP is pre-set to OFF.
VIP
Answer
on/off
Call screening
You can let your Response 75 answer
an incoming call and hear the caller’s
voice through the loudspeaker so you
can decide whether or not to take the
call in person.
Press and hold the VIP button,
while still holding the VIP
button, press the Answer on/off
button. VIP will switch on.
Repeat the procedure to switch
VIP off.
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Response 75 – Edition 7 – 26th October ’00 – 3370
When you reach your desired
code number, release the VIP
button. Your Response 75 will
announce the new VIP code.
To check the VIP code and
setting
VIP
Press and release the VIP
button. Your Response 75 will
announce the 2 digit VIP code
and tell you if the VIP setting
is on or off.
To stop the VIP alert beeps
KEYPAD
To allow VIP callers to
alert you
KEYPAD
KEYPAD
Give your VIP callers the VIP
code. Your pre-set code is 40.
Tell them to key in the code
when they hear your outgoing
message. VIP alert lasts for 30
seconds.
If callers wish to cancel the
alert, they press the # button
on their phone. The unit will
give a long beep at the end of
the OGM, the caller can then
leave a message after the beep.
To change the VIP code
VIP
Skip Skip
Press and hold the VIP button.
Keep holding VIP and press the
Skip button to move forward
through numbers, or press
Skip to move backward.
The VIP code numbers range
from 00 to 59.
16
Press the # button. Your
Response 75 will announce
“Please leave your message after
the tone”. Your caller can then
leave you a message.
1471 feature
The 1471 feature is pre-set to on. After
each incoming message your Response
75 is set to dial the free 1471 service
and record the announcement that
gives you the telephone number of your
caller whether they leave a message or
not. On playing back messages you will
be given the caller’s number and time
of the call.
The display will show ‘d’ when dialling
the 1471 service. The 1471 feature can
be switched off.
To switch the feature on/off
1471
Press the 1471 button.
Your Response 75 will announce
“1471 on/off” as appropriate.
Response 75 – Edition 7 – 26th October ’00 – 3370
Please note
The free 1471 service announces the
day and time that the call was left.
Your Response 75 will automatically
record this announcement immediately
after receiving a call. Consequently
the day of the call will be recorded as
‘today’. Therefore it is recommended
that you check your messages on a daily
basis. The free 1471 announcement
also asks if you wish to return the call.
In fact you are not able to do this.
To cancel any procedure
Stop
Pressing the Stop button will
cancel any procedure currently
in progress.
After pressing the Stop button
your Response 75 will return to
‘Answer On’ mode.
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Response 75 – Edition 7 – 26th October ’00 – 3370
Remote access
You can switch on and operate your answering machine from
another TouchTone phone to play back your messages and memos
Your security code
To keep your messages private, your
Response 75 requires you to enter a
2-digit security code before you can
play back your messages.
For your security code, look at the swing
out label on the underside of the machine.
(You cannot change the security code).
To operate your Response 75
remotely
Dial your Response 75 phone
number.
KEYPAD
When you hear your outgoing
message, press the ✱ button.
You will hear 2 beeps.
The message counter on your
Response 75 will flash ‘A’.
KEYPAD
Key in the first digit of your
security code (within 8 seconds).
You will hear a beep.
KEYPAD
Key in the second digit of
your security code. You will hear
a beep.
If you enter the incorrect code,
your Response 75 will
announce “Security code error.
18
Please enter again”. If you
enter the wrong code again,
your Response 75 will
announce “Security code error.
Thank you for calling” and then
end the call.
Once you have entered the
correct security code, you can
operate your Response 75
remotely.
If you have no messages, your
Response 75 will announce
“You have no messages” and wait
for 8 seconds for you to enter
another remote instruction.
If you have new messages,
your Response 75 will announce
“You have ‘x’ message(s)”, and
then play them back to you. See
‘Menu for remote access’, page
19 for more remote functions.
To turn your Response 75 on
This is useful if you forgot to
turn on your answering machine
before going out.
Ring your Response 75. It will
answer the call after 20 rings.
When you hang-up, the
answering machine will be
switched on and will answer calls.
Response 75 – Edition 7 – 26th October ’00 – 3370
Please note
If the memory is full, you will have to
delete some messages before your
Response 75 will switch to ‘answer on’
mode.
To skip forwards to the next
message
During message playback:
KEYPAD
You can move forward two
messages by pressing the 6
button twice, move forward 3
messages by pressing it 3 times,
and so on.
After you hear the ‘memory full’
announcement, you have 8 seconds to
enter your security code. You can then
delete messages, see ‘To delete messages’,
page 19.
Menu for remote access
You can now playback, and access
various other remote functions using
the phones keypad, as follows:
Press the 6 button.
To delete the current message
During message playback:
KEYPAD
Press the 5 button.
Your Response 75 will
announce “Message deleted”.
To repeat current message
During message playback:
KEYPAD
Press the 4 button.
To delete all messages
To replay all messages
KEYPAD
When you hear “End of
messages”, within 8 seconds,
press 2 on your keypad.
To skip backwards to the
previous message
KEYPAD
Your Response 75 will
announce “All messages deleted”.
To stop/cancel a command
During message playback:
During message playback:
KEYPAD
Press the 4 button twice to skip
back to the previous message,
or three times to move back 2
messages, etc.
When you hear “End of
messages”, within 8 seconds,
press 5 on your keypad.
KEYPAD
Press the 0 button. Your
Response 75 will give 2 beeps.
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Response 75 – Edition 7 – 26th October ’00 – 3370
To pause a message
To change your outgoing
message
During message playback:
KEYPAD
Press the 2 button. You will
hear a beep every 10 seconds.
KEYPAD
Press 2 again to resume
playback.
KEYPAD
Your Response 75 will beep to
let you know it is starting to
record.
If you pause for longer than
60 seconds, the line will be
disconnected.
To switch your answering
machine on/off
KEYPAD
When you hear “End of
messages” or “You have no
messages”, within 8 seconds,
press 8 on your keypad.
Your Response 75 answering
machine will switch off and
announce “Answer off”.
KEYPAD
Press the 8 button again within
8 seconds, to switch back on
again. Your Response 75 will
announce “Answer On”.
To switch between Answer
Record and Answer Only mode
KEYPAD
KEYPAD
20
When you hear “End of
messages”. Within 8 seconds,
press 3 your Response 75 will
announce “Answer Only on” or
“Answer Only off”.
Press 3 again to change the
setting.
When you hear “End of
messages” or “You have no
messages”, within 8 seconds,
press 7 twice.
KEYPAD
When you have finished
recording your new outgoing
message, press and hold the
0 button for 1 second.
Your Response 75 will beep
and play back your message.
KEYPAD
To retrieve the default
announcement, press 5 during
playback of your message.
To check your outgoing
message
KEYPAD
When you hear “End of
messages” or “You have no
messages”, within 8 seconds,
press 9 on the keypad.
Your Response 75 will play
back your message.
Response 75 – Edition 7 – 26th October ’00 – 3370
Help
If you have any problems using your Response 75, this section gives
you the most common solutions
Call counter does not light up
Response 75’s battery low indicator is on
Check that your Response 75 is correctly
connected to the mains and that the
power cable is inserted correctly into
the back of your Response 75.
The back-up battery is either low in
power, missing or incorrectly installed.
Open the battery compartment. If
battery is correctly in place, try replacing
it with a new 9V alkaline battery. When
operating at normal power the battery
light remains off.
If you have inserted the back-up battery
before connecting to the mains power
you will need to reset your Response 75.
No dialling tone
Check your line cord is correctly
connected to the socket and your
Response 75.
Response 75 display is flashing
continuously
This indicates an error. Press any
button on your answering machine.
Flashing should stop and the answering
machine should reset to its settings on
first ‘power up’. Unplug the line cord
and power cord. Wait 5 minutes and
then replug.
Press the Answer on/off button on your
answering machine. Flashing should
stop and Response 75 should reset to
settings on first ‘power up’.
Incoming message does not record
Make sure your Response 75 is set to
answer-on mode and that the memory
is not full. When the memory is full, the
display will flash F.
You cannot hear messages or
incoming calls
Your Response 75’s volume may be set
too low. Adjust the volume by pressing
+ on the volume control.
You experience a power cut
If a working battery is installed inside
your Response 75, its settings and
messages should be saved until power
resumes. It will not be able to record
any new messages, however.
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Response 75 – Edition 7 – 26th October ’00 – 3370
You cannot access remotely
No OGM
Make sure that the telephone you are
using to access your Response 75 has
a TouchTone TM keypad.
You may have accidentally pressed the
OGM button for too long when checking
your outgoing message, and recorded a
short silent outgoing message. Re-record
your outgoing message, which will allow
you to delete it if you wish, or re-instate
the pre-recorded outgoing message.
When entering your code, make sure
you allow enough time, at least 2 seconds,
between digits for your Response 75 to
recognise each one.
VIP function does not respond
Make sure that VIP is switched on.
See ‘To switch VIP on or off ’, page 15.
To reset
If you encounter a problem and your
Response 75 will not respond to any
button presses, remove the battery
then turn off the power for 10 seconds.
Turning the power back on will reset
your Response 75 to ‘Answer-On’ mode.
Ensure that your Response 75 is
connected to the mains power before
you insert the back-up battery.
All messages will be lost when resetting
your Response 75.
Buzzing noise on answer machine
Your answering machine is too close to
a radio, TV, computer, cordless or
mobile telephone, causing interference.
Move it another metre away.
Clicking from answer machine
In some instances, when the 1471
feature is switched on, you may hear a
series of quiet clicks. This is normal
operation.
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Response 75 – Edition 7 – 26th October ’00 – 3370
Guide to the display
Response 75
Message counter display shows
Power off
Power up or reset (about 8 seconds)
––(flashing)
––
––
Power on – answer-off mode
––
Answer-on mode –no messages –
after reset
(flashing slowly), then 1 to 9
(according to number of messages
recorded following reset) until a
button is pressed.
Answer-on mode, 0-9 messages –
normal use
0 to 9
Answer-on mode, more than
9 messages
9 (flashing)
Answer only outgoing message
–
Audible message Alert OFF
–
–
Audible message Alert ON
P (flashing)
–
Message paused
Message recording (memo, outgoing
message or incoming message)
r (flashing)
Remote access in progress
A (flashing)
Memory full
F (flashing rapidly)
Setting or reading Answer delay
t or 2 to 9
1471 function in progress
d (flashing)
Error
E (flashing rapidly)
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Response 75 – Edition 7 – 26th October ’00 – 3370
General information
Guarantee
Your Response 75 is guaranteed for a
period of 12 months from the date of
purchase.
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the Response 75, or
any component thereof, (other than
batteries), which is identified as faulty
or below standard, or as a result of
inferior workmanship or materials.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12 month
guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or
its agent as instructed.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or any
attempt at adjustment or repair other
than through approved agents.
• This guarantee does not affect your
statutory rights.
24
Within the 12 month guarantee period:
If you experience difficulty using the
product, prior to returning your
product, please read the Help section
beginning on page 21.
In the unlikely event of a defect
occurring, please return the product,
with the receipt, to the place of
purchase.
Outside of the 12 month guarantee
period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone network.
We recommend that you contact BT’s
approved repair agent, TecLogic on
01672 564444 or a local qualified
repairer.
If you have to return your
Response 75
Pack the unit securely, preferably in the
original packaging. All parts must be
returned including the mains power
adaptor. We cannot take responsibility
for goods damaged in transit.
Response 75 – Edition 7 – 26th October ’00 – 3370
Technical information
How many telephones can you have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. Your Response
75 Plus has a REN of 1. A total REN of
4 is allowed, if the total REN of 4 is
exceeded, the telephones may not ring.
With different telephone types there is
no guarantee of ringing, even when the
REN is less than 4.
Only use approved power supply, item
code 872300.
This equipment complies with the
essential requirements of the Radio
Equipment and Telecommunications
Terminal Equipment Directive,
1999/5/E.
Switchboard compatibility
This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards, which support tone
dialling and time break recall. If in doubt
please consult your service provider.
Connection information
The Response 75 is intended to be
connected to analogue networks and
private switching systems in the United
Kingdom.
It may also be connected to switching
systems that use tone (MF) or pulse
(LD) signalling, with earth or timed
break recall. If in doubt, your switch
supplier or maintainer should be able to
offer help. Advice on connection to BT
switching systems can be obtained by
dialling BT Freefone 0800 800 152.
If you do not have a compatible
switchboard, it cannot be guaranteed
that your Response 75 will operate
correctly under all possible conditions
of connection.
Please note
1471 feature will not work on a
switchboard.
Generally your Response 75 can be
connected to any switchboard where a
simple modern telephone can be used
to make and receive calls. It cannot be
used to answer calls on PBXs configured
for dial 8 night service unless a suitable
adaptor is purchased (not available
from BT).
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Response 75 – Edition 7 – 26th October ’00 – 3370
If the power fails
If the battery warning light was not lit
before the power was lost, all information
should be retained for at least one hour
(up to 6 hours for a fresh alkaline
battery).
If the light was on, data may be lost even
if a back-up battery was installed.
If no battery was installed, all information
will be lost and the Response 75 will
power up as new when power is restored.
26
Response 75 – Edition 7 – 26th October ’00 – 3370
Wall mounting template
72mm
27
Response 75 – Edition 7 – 26th October ’00 – 3370
28
Response 75 – Edition 7 – 26th October ’00 – 3370
Index
1471 feature
Answer delay
Answering machine
answer only
loudspeaker volume
on/off
outgoing message
playback
receiving messages
Audible message alert
Battery
Call screening
Call counter
Delete
all messages
individual messages
outgoing message
Display guide
Guarantee
Help
Mains power cord
Messages
memos
outgoing
playback
Number of rings
On/Off
1471
16
12
9
9
9
11
14
13
14
6
15
12
15
14
12
23
24
21
5
14
11
14
12
16
answering machine
VIP
Outgoing messages
check your outgoing message
delete your outgoing message
record your outgoing message
Playback
Receiving messages
Record
memo
outgoing message
Remote access
menu
operate answering machine
security code
Returning your Response 75
Ringer Equivalence Number
Safety instructions
Security code
Setting up
Switchboard compatibility
Technical information
Telephone line socket
Time and day setting
VIP feature
Volume loudspeaker
Wall mounting
Wall mounting template
9
15
11
12
12
11
14
13
14
11
18
19
18
18
24
25
8
18
5
25
25
5
10
15
9
7
27
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Response 75 – Edition 7 – 26th October ’00 – 3370
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
Touchtone™ is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 2000.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed by: The Art & Design Partnership Limited.
Printed in China. Response 75. Issue 1 (10/00) 7
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