LTR20111000, Rev. D
9/14/11
Preparing for Your New Portable Spa
Sanitation . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Planning the Best Location . . . . . . . . . . . . . 3
Preparing a Good Foundation . . . . . . . . . . . 4
120 Volt Electrical Installation . . . . . . . . . . 5
240 Volt Electrical Installation . . . . . . . . . . 5
High Power Configuration . . . . . . . . . . . . . . 7
GFCI Wiring Diagram . . . . . . . . . . . . . . . . . . 8
Filling and Powering Up Your Portable Spa 9
Priming the Pump . . . . . . . . . . . . . . . . . . . . 11
About the Pure XL Water Sanitizer . . . . . . 26
Ozonator . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Filter Cleaning . . . . . . . . . . . . . . . . . . . . . . 27
Bather Load . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cal Clarity II Bromine Generator . . . . . . . . 28
Maintenance Schedule . . . . . . . . . . . . . . . . 30
Troubleshooting Water Clarity Problems . 31
Cleaning and Maintenance
Removing and Reseating the Pillows . . . . 32
Operating Your Spa
5100DV, 6200DV, and 6300DV Electronic Control
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Spa Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Draining Your Portable Spa . . . . . . . . . . . . 33
9800 Electronic Control Operation . . . . . . 14
Cleaning and Replacing the Filter . . . . . . . 33
Periodic Reminder Messages . . . . . . . . . . . 18
Winterizing (Cold Climate Draining) . . . . . 34
Diagnostic Messages . . . . . . . . . . . . . . . . . 18
Vacation Care . . . . . . . . . . . . . . . . . . . . . . . 34
Electrical Power Efficiency . . . . . . . . . . . . . 20
Cleaning Your Spa . . . . . . . . . . . . . . . . . . . 35
Jets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Jet Removal and Replacement . . . . . . . . . 35
LED Perimeter Lighting . . . . . . . . . . . . . . . 20
Using the Entertainment System
Diverter Knobs . . . . . . . . . . . . . . . . . . . . . . 21
Listening to the Radio . . . . . . . . . . . . . . . . 36
Waterfalls . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Inserting and Ejecting a Disk . . . . . . . . . . . 36
Air Venturis . . . . . . . . . . . . . . . . . . . . . . . . . 21
Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . 36
Hydro Streamer Waterfall . . . . . . . . . . . . . 21
iPod™ Docking Station . . . . . . . . . . . . . . . . 37
Adjustable Therapy System . . . . . . . . . . . . 22
Wireless Spa Monitor . . . . . . . . . . . . . . . . . 22
Water Clarity
Appendix
Replacement Parts . . . . . . . . . . . . . . . . . . . 38
Keeping Fit with your Spa . . . . . . . . . . . . . 44
The Key to Clear Water . . . . . . . . . . . . . . . 23
Limited Warranty . . . . . . . . . . . . . . . . . . . . 49
Testing and Adjusting Spa Water . . . . . . . 24
Warranty Registration . . . . . . . . . . . . . . . . 54
CONTACT INFORMATION
For customer service, please contact your
authorized dealer immediately. If you need
additional information and/or assistance,
contact:
LMS Customer Service Department
1462 East Ninth Street
Pomona, CA 91766.
Toll Free: 1-800-CAL-SPAS
Fax: 1-909-629-3890
Copyright 2011 LMS, Inc. All rights reserved. Duplication without written consent is
strictly prohibited.
Cal Spas®, Adjustable Therapy System™, ATS™, Cal Premium™, Cal Select™, Cal
Stone™ Ultimate Fitness Spa Series™, and XL Heat Exchanger™ are registered
trademarks.
Due to continuous improvement programs, all models, operation, and/or specifications
are subject to change without prior notice.
LTR20111000, Rev. D
9/14/11
100-1044
1
Important Safety Instructions
WARNING:
DANGER -- Risk of injury:
To reduce the risk of injury, do not permit children to
use this product unless they are closely supervised
at all times.
The suction fittings in this spa are sized to match
the specific water flow created by the pump. Should
the need arise to replace the suction fittings, or the
pump, be sure the flow rates are compatible.
DANGER -- Risk of accidental drowning:
Do not allow children to be in or around a spa unless
a responsible adult supervises them. Keep the spa
cover on and locked when not in use. See instructions
enclosed with your cover for locking procedures.
Never operate the spa if the suction fitting or filter
baskets are broken or missing. Never replace a
suction fitting with one that is rated less than the flow
rate marked on the original suction fitting.
DANGER -- Risk of electric shock:
DANGER -- Risk of electric shock:
Install the spa at least 5 feet (1.5 meters) from all
metal surfaces. As an alternative, a spa may be
installed within 5 feet of metal surfaces if each metal
surface is permanently bonded by a minimum #8
AWG solid copper conductor to the outside of the
spa’s control box.
Do not permit any external electrical appliances,
such as lights, telephones, radios, televisions, and
etc., within five feet (1.5 meters) of the spa. Never
attempt to operate any electrical device from inside
the spa.
WARNING -- To reduce the risk of injury:
The use of alcohol, drugs or medication before or
during spa use may lead to unconsciousness, with
the possibility of drowning.
The spa water should never exceed 104˚F (40˚C).
Water temperatures between 100˚F (38˚C) and
104˚F (40˚C) are considered safe for a healthy
adult. Lower water temperatures are recommended
for young children and when spa use exceeds 10
minutes.
High water temperatures have a high potential for
causing fetal damage during pregnancy. Women who
are pregnant, or who think they are pregnant, should
always check with their physician prior to spa usage.
Persons suffering from obesity, a medical history of
heart disease, low or high blood pressure, circulatory
system problems or diabetes should consult a
physician before using the spa.
Persons using medications should consult a physician
before using the spa since some medications may
induce drowsiness while others may affect heart rate,
blood pressure and circulation.
HYPERTHERMIA DANGER:
Prolonged exposure to hot air or water can induce
hyperthermia. Hyperthermia occurs when the internal
temperature of the body reaches a level 3˚F to 6˚F
above the normal body temperature of 98.6˚F (or
2˚C to 4˚C above 37˚C). While hyperthermia has
many health benefits, it is important not to allow
your body’s core temperature to rise above 103˚F
(39.5˚C).
•
Failure to perceive heat
•
Failure to recognize the need to exit spa or hot
tub
•
Unawareness of impending hazard
•
Fetal damage in pregnant women
•
Physical inability to exit the spa
Symptoms of excessive hyperthermia include
dizziness, lethargy, drowsiness and fainting. The
effects of excessive hyperthermia may include:
•
Unconsciousness
WARNING: The use of alcohol, drugs, or medication
can greatly increase the risk of fatal hyperthermia.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Read This First!
READ AND FOLLOW ALL INSTRUCTIONS.
Read This First!
2
DANGER -- Risk of electric shock:
• Replace a damaged power cord immediately.
• Do not bury the power cord.
• Connect to a grounded, grounding-type receptacle only.
WARNING: People with infectious diseases should not use a spa or hot tub.
WARNING: To avoid injury, exercise care when entering or exiting the spa or hot tub.
WARNING: Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness
and possible drowning.
WARNING: Do not use a spa or hot tub immediately following strenuous exercise.
WARNING: Prolonged immersion in a spa or hot tub may be injurious to your health.
CAUTION: Maintain water chemistry in accordance with manufacturer’s instructions.
SAVE THESE INSTRUCTIONS.
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
3
Preparing for Your New Portable Spa
Planning the Best Location
Safety First
Do not place your spa within 10 feet (3 m) of
overhead power lines.
Consider How You Will Use Your Spa
How you intend to use your spa will help you
determine where you should position it. For example,
will you use your spa for recreational or therapeutic
purposes? If your spa is mainly used for family
recreation, be sure to leave plenty of room around
it for activity. If you will use it for relaxation and
therapy, you will probably want to create a specific
mood around it.
Plan for Your Environment
If you live in a region where it snows in the winter or
rains frequently, place the spa near a house entry. By
doing this, you will have a place to change clothes
and not be uncomfortable.
Consider Your Privacy
In a cold-weather climate, bare trees won’t provide
much privacy. Think of your spa’s surroundings during
all seasons to determine your best privacy options.
Consider the view of your neighbors as well when
you plan the location of your spa.
Provide a View with Your Spa
Think about the direction you will be facing when
sitting in your spa. Do you have a special landscaped
area in your yard that you find enjoyable? Perhaps
there is an area that catches a soothing breeze during
the day or a lovely sunset in the evening.
Keep Your Spa Clean
In planning your spa’s location, consider a location
where the path to and from the house can be kept
clean and free of debris.
Prevent dirt and contaminants from being tracked
into your spa by placing a foot mat at the spa’s
entrance where the bathers can clean their feet
before entering your spa.
Allow for Service Access
Many people choose to install a decorative structure
around their spa. If you are installing your spa with
any type of structure on the outside, such as a
gazebo, remember to allow access for service. It is
always best to design special installations so that the
spa can still be moved, or lifted off the ground.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Preparing for Your New Portable Spa
Most cities and counties require permits for exterior construction and electrical circuits. In addition, some
communities have codes requiring residential barriers such as fencing and/or self-closing gates on property to
prevent unsupervised access to the property by children. Your dealer can provide information on which permits
may be required and how to obtain them prior to the delivery of your spa.
Preparing for Your New Portable Spa
4
Preparing a Good Foundation
Your spa needs a solid and level foundation. The
area that it sits on must be able to support the weight
of the spa, with water and the occupants who use it.
If the foundation is inadequate, it may shift or settle
after the spa is in place, causing stress that could
damage your spa shell and finish.
Damage caused by inadequate or improper
foundation support is not covered by the
warranty. It is the responsibility of the spa
owner to provide a proper foundation for
the spa.
Place the spa on an elevated 3” - 4” concrete slab.
Pavers, gravel, brick, sand, timbers or dirt foundations
are not adequate to support the spa.
We strongly recommend that a qualified, licensed
contractor prepare the foundation for your spa.
If you are installing the spa indoors, pay close
attention to the flooring beneath it. Choose flooring
that will not be damaged or stained.
If you are installing your spa on an elevated wood
deck or other structure, it is highly recommended
that you consult a structural engineer or contractor
to ensure the structure will support the weight of 150
pounds per square foot.
To properly identify the weight of your new spa when
full, remember water weighs 8.33 lbs. per gallon. For
example, an average 8’ spa holds approximately 500
gallons of water. Using this formula, you will find that
the weight of the water alone is 4,165 lbs. Combined
with the dry weight of the spa you will note that this
spa will weigh approximately 5,000 lbs. when full of
water.
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
5
Use only a dedicated electrical line with a 15 amp
breaker.
Cord-and-plug connections may not use a cord longer
than 15 feet (4.6 m) and must be plugged into a
dedicated 15 amp GFCI connection (NEC 680.42(A)
(2)). Do not use extension cords!
Always use a weatherproof-covered receptacle.
Receptacle shall be located not less than 5 feet (1.5
m) from and not exceeding 10 feet (3.0 m) from the
inside wall of the spa. (NEC 680.43(A))
Do not bury the power cord. If your cord becomes
damaged, replace it before next usage.
All 120V spas must have a GFCI. This can be either a
15 amp GFCI receptacle or a 15 amp GFCI cord and
plug kit as shown (CKIT110 - P/N ELE09700086).
Testing the GFCI
Test the GFCI plug prior to first use and periodically
when the spa is powered.
1. Plug in the
GFCI into
the power
outlet. The
indicator
should turn
on.
2. Press the TEST button.
The GFCI will trip, the
indicator will turn off,
and the spa will stop
operating.
3. Press
the
RESET
button. The GFCI will
reset, the indicator
will turn on again, and
the spa will turn back on.
The spa is now safe to use.
If the GFCI trips while the spa is in use, press the
RESET button. If the GFCI does not reset, unplug the
spa and call your local Cal Spas dealer for service. DO
NOT USE THE SPA!
240 Volt Electrical Installation
All 240V spas must be permanently connected (hard
wired) to the power supply. See the wiring diagram
on page 8.
other appliances or lights sharing the power.
These instructions describe the only acceptable
electrical wiring procedure. Spas wired in any
other way will void your warranty and may
result in serious injury.
Use the table on the next page to determine your
GFCI and wiring requirements.
When installed in the United States, the electrical
wiring of this spa must meet the requirements of
NEC 70 and any applicable local, state, and federal
codes.
The electrical circuit must be installed by an
electrical contractor and approved by a local
building or electrical inspector.
Failure to comply with state and local codes
may result in fire or personal injury and will be
the sole responsibility of the spa owner.
GFCI and Wiring Requirements
The power supplied to the spa must be on a dedicated
GFCI protected circuit as required by NEC 70 with no
Use copper wire with THHN insulation. Do not use
aluminum wire.
Wire runs over 85 feet must increase wire gauge
to the next lower number. For example: A normal
50 amp GFCI with four #6 AWG Copper wires run
over 85 feet would require you to go to four #4 AWG
copper wires.
Testing the GFCI Breaker
Test the GFCI breaker prior to first use and periodically
when the spa is powered. To test the GFCI breaker
follow these instructions (spa should be operating):
1. Press the TEST button on the GFCI. The GFCI will
trip and the spa will shut off.
2. Reset the GFCI breaker by switching the breaker
to the full OFF position, wait a moment, then turn
the breaker back on. The spa should have power
again.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Preparing for Your New Portable Spa
120 Volt Electrical Installation
Always follow applicable local, state and federal codes
and guidelines.
240V GFCI and Wiring Requirements
All 5100DV and 6200DV control systems are set at the factory to run on the low power setting for 40 amp
operation. This is the default setting. Spa owners can have their installer change this setting so the spa will run
on high power for 50 amp operation. See configuration instructions on page 7.
Warning: Never set a spa to run on high power without installing a properly rated GFCI.
All Portable Spas (except Ultimate Fitness)
Control System
VS300
Power Setting
GFCI Required
Four #8 AWG copper
wires
One 40 amp GFCI
Four #8 AWG copper
wires
See configuration
instructions on page 7.
One 50 amp GFCI
Four #6 AWG copper
wires
Power saver mode
One 50 amp GFCI
Four #6 AWG copper
wires
One 60 amp GFCI
Four #6 AWG copper
wires
One 50 amp GFCI
Four #6 AWG copper
wires
Power saver mode
5100DV
(This is the factory default
setting.)
6200DV
High power setting
6300DV
Default high power setting
See configuration
instructions on page 7.
9800 (except Ultimate
Fitness spas -- see
Standard
below)
F854
Service 1
Wires Required
GFCI
Required
Wires Required
Standard configuration
(5.5 kW heater)
Configuration for Option 499
(11 kW heater) and Option 157
(swim jets with Speck pump)
One 50 amp Four #6 AWG copper
GFCI
wires
N/A
One 60 amp Four #6 AWG
GFCI
copper wires
Four #6 AWG copper
wires
Service 1
One 50 amp
GFCI
Four #6 AWG copper
wires
One 60 amp Four #6 AWG
GFCI
copper wires
Service 2
One 50 amp
GFCI
Four #6 AWG copper
wires
One 30 amp Three #8 AWG
GFCI
copper wires
Service 1
(swim side)
One 50 amp
GFCI
Four #6 AWG copper
wires
One 60 amp Four #6 AWG
GFCI
copper wires
Service 2
(swim side)
N/A
N/A
Service 3
(spa side)
One 40 amp
GFCI
Four #8 AWG copper
wires
Service 2
FP4700
GFCI
Required
One 50 amp
GFCI
F1255
FP1455
FP1655
FP2400
FP2500
Wires Required
One 40 amp GFCI
Standard
Spa Model
Ultimate Fitness Spas
Preparing for Your New Portable Spa
6
One 30 amp Three #8 AWG
GFCI
copper wires
See diagram
One 30 amp Three #8 AWG on page 7
GFCI
copper wires
One 40 amp Four #8 AWG
GFCI
copper wires
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
7
DIP Switch Definitions for 5100DV, 6200DV, and 6300DV systems
OFF Position (Down)
Number of high speed pumps
that can be run before heater
is disabled (A5 OFF)
ON Position (Up)
Test Mode OFF
A1
Test mode (normally OFF)
Standard / Economy /
Sleep Mode changes
allowed
A2
Use Digital Duplex or
Light Duplex plane
A3
Pump 2 enabled
A4
Single voltage heating
(240VAC only)
A5
Safety Suction (must be
OFF)
A6
See table at right
A7
See table at right
Temperature displayed in
Fahrenheit
A8
Temperature displayed in
Celsius
Standard Mode only
OR
before heater runs at 120VAC
(A5 ON)
Use Mini Panel
Pump 2 disabled
No. of
Pumps
A7
A10
0
OFF
OFF
1
ON
OFF
2
OFF
ON
3
ON
ON
Dual voltage heating enabled
No circ pump; Pump 1 is
two-speed
Circ pump acts like Pump
1 low speed (filter cycle,
polling); Pump 1 is one-speed
A9
See page 14 for description of
circulation pump operation.
See table at right
See table at right
A10
Note: Arrow indicates factory default setting.
Electrical Installation for 11 kW Heater
Shown below is the correct electrical connection for the OE9900 circuit board.
Service 2:
Green - GROUND
Black - HOT
Red - HOT
W20
K2
R
R
G
W12
AUX
PANEL
W2
J3
HOT
BLACK
J70
J3
MAIN
PANEL
J81
J71
HOT
RED
TB1
J1
AUX
PANEL
U4
J80
MAIN
PANEL
K8
K7
ADCM
J 20
.
J86
J39
W
W
B
B
R
J5
12VAC
J85
K12
J 10
T1
FUSE
0.3A 250V
J60
K3
J97
7
G
W7 J2
W9
J9
B
R
B
W
J12
J45
F2
F4
W
W
FUSE
3A 250V
J46
W
G
J48
K1
W13
J23 J19 J52 J43 J42 J50
J98
K10
B
W
W1
2
3
J66 J65 J64 J63
W15
R
J74
G
FUSE 30A
CLASS G
J1
1
NEUTRAL
WHITE
Service 1:
White - NEUTRAL
Black - HOT
Red - HOT
Green - GROUND
WHT AC
J14
J8
K1
BLK AC
FUSE 10A 250V
NC
K4
J11
J37
F5
J90
K9
HOT
RED
F7
BARCOD
G
JJ79
J4
R
B
W
HOT
BLACK
G
J7
W8
FUSE 30A
CLASS G
F6
J69
J53 J54 J55 J56
J91
REMOTE
J57 J25 J26
HTR1
AUX. F
SWITCHBANKB
CFG
J15
J72
SWITCHBANKA
TST
J100
J36
K6
HTR2
MAIN
PANEL
J82
J101
J83 J17
Balboa
J89
K13
RED AC
J22 SENS. A J24 SENS. B
J13
VAC EXT. 2SP PUMP 3
J6
EXT. RLY
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Preparing for Your New Portable Spa
High Power Configuration
Preparing for Your New Portable Spa
8
GFCI Wiring Diagram
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
9
Filling and Powering Up Your Portable Spa
1. Inspect the spa equipment.
After the spa has been placed on an approved surface
and has been correctly wired by a licensed electrician,
inspect all plumbing connections in the equipment area
of your spa. Ensure that these connections are secure
and that they did not loosen during shipment.
If your spa has gate valves, make sure they are all in the
UP or OPEN position.
Never run the spa with the gate valves closed or without
water circulating for long periods of time. Be careful not
to over-tighten the plumbing fittings.
2. Remove the cartridge from filter canister.
Unscrew the cartridge and remove it.
After you remove the filter, remove the plastic wrapper
and soak it in water for 30 minutes before you replace
it. A dry filter can allow air into the filtration system
which can cause the pump to fail to prime.
3. Fill the spa.
Place a garden hose in the filter canister and fill your spa
with regular tap water about six inches from the top.
If the water level is too low or too high, your spa will not
operate properly.
Always fill the spa through the filter canister! Failure
to do so may cause air to be trapped in the filtration
system and prevent the pumps from operating
properly.
Never fill your spa with soft water.
Soft water makes it impossible to maintain the
proper water chemistry and may cause the
water to foam, which will ultimately harm the
finish of the spa and void your warranty.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Preparing for Your New Portable Spa
This applies to all spa owners EXCEPT those with the Cal Clarity II bromine generator. See instructions on
page 28 for bromine generator operating instructions and spa filling procedures.
Preparing for Your New Portable Spa
10
4. Turn on power to the spa.
When the spa is filled to the correct level, turn on the power at the GFCI
breaker. (Ensure that the 120V spas are connected to the proper electrical
outlet.)
5. Prime the pump.
Your spa will perform a self-diagnostic check and go into priming mode. When the control panel displays
PR, do the following:
a. Press the JETS button to turn on the pump and let
it run for 10 seconds. The pump should be running
in low speed.
b. Press the JETS buttons again and let the pump run
in high speed for 10 seconds.
c. Press the JETS button again to turn off the pump.
The pump should be left off for 10 to 15 seconds.
d. Repeat steps a through c until water is flowing
through all the jets and all air is removed from the
plumbing.
If spa fails to prime, there could be an air pocket at the
suction side of the pump. Follow the priming instructions
on page 11 using the bleeder valve.
6. Install the filter into the filter canister.
Make sure the filter has soaked at least 30 minutes before
you install it.
7. Let the spa heat up.
When the spa has finished priming, the heater will activate.
Put the cover on and let the spa run for two hours.
8. Adjust water chemistry.
After the spa has run for two hours, test and adjust the water chemistry. See the section on page 23 for
instructions on water clarity.
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
11
New spa owners often have difficulty the first time they
start their spa and the pump fails to prime. This can be
frustrating, but these simple instructions can help you.
The pump will not work properly while
air is trapped in it. Continuing to operate
the pump in this way will cause damage.
Sometimes air can become trapped in the pump while filling the spa. You will know this has happened when
after you have filled and started the spa, the pump does not seem to function. You will hear the pump
operating, but no water will be moving.
There are two methods of priming the pump.
Using the control panel:
1. Turn the spa on and wait for PR (Priming Mode)
to appear on the topside display.
The pump should be left in the off position for 10
to 15 seconds.
2. Press the JETS button to turn on the pump and
let it run for 10 seconds. The pump should be
running in low speed.
5. Repeat steps 1 through 4 until water is flowing
through all the jets and all air is removed from
the plumbing.
3. Press the JETS buttons again and let the pump
run in high speed for 10 seconds.
Note: If you press the Temp button any time
during Priming Mode, it will exit that mode and begin
Standard Mode.
4. Press the JETS button again to turn off the pump.
Using the bleeder valve:
1. Using a Phillips screwdriver, remove the front
panel from the spa and locate the pump.
2. Shut off the power to the spa.
3. Close the gate valve on the discharge side of
the pump.
4. Turn the bleeder valve counter clockwise with
a small pair of pliers or a flat head screwdriver
until the air has been released from the pump.
5. If this is unsuccessful, loosen the white union
nut on side of the pump with channel locks.
When air is bled out, tighten the nut.
6. Turn on power to the spa and press the JETS
button. If there is still air trapped in the pump,
repeat steps 2 through 5 until the pump
primes.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Preparing for Your New Portable Spa
Priming the Pump
Operating Your Spa
12
Operating Your Spa
5100DV, 6200DV, and 6300DV Electronic Control Operation
These instructions will describe features and options that your particular spa may not be equipped with.
Used for single pump systems
Used for single pump
systems
Used for two and three pump
systems
Initial Start up
When first powered up, your spa will perform a selfdiagnostic check and go into priming mode. When
the control panel displays PR, do the following:
1. Press the JETS 1 button to turn on the pump and
let it run for 10 seconds. The pump should be
running in low speed.
2. Press the JETS 1 buttons again and let the pump
run in high speed for 10 seconds.
3. Press the JETS 1 button again to turn off the
pump. The pump should be left in the off position
for 10 to 15 seconds.
4. Repeat steps 1 through 3 until water is flowing
through all the jets and all air is removed from
the plumbing.
When the spa has finished priming, the heater will
be activated and the water temperature will be
maintained in standard mode. The spa will heat to
100°F (37.5°C) at start up until the set temperature
is changed as described below.
2011 Portable Spa
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13
Heater Light
Single pump systems operate on high power only.
The heater light will turn on whenever the heater is
operating. It will appear three different ways when
the spa is operating:
To operate the jets, press the JETS button:
•
Once to turn the pump ON.
•
Twice to turn the pump OFF.
Jet Operation: Two and Three Pump
Systems
Two and three pump systems can be configured to
operate on low or high power. The factory default
is low power. This section describes how the spa
operates when it is configured for low power
operation.
See page 6 for GFCI and wiring requirements for
both low and high power operation, and page 7 for
switch settings for high power configuration.
Spas configured for low power operation require
approximately 20% less power to operate. With low
power configuration, the spa will never use more
than 30 amps while in operation and will alternate
between 110V and 220V, while spas configured for
high power will operate continuously at 220V.
When only one pump is running, the heater will
operate at 220V. When two or three pumps are
running, the heater will automatically switch to
operate at 110V.
The heater light will tell you when it is operating
and what voltage it is using. See the “Heater Light”
section above.
For spas configured for high power operation, the
heater will turn on when (1) the water temperature
drops or (2) the jets are in use.
A steady light means that the spa is operating at
220V.
A slowly blinking light means that the spa is operating
at 120V.
A rapidly flashing light means that the heater
is reading the water temperature. When the
temperature has been determined, the heater light
will stop flashing. You will frequently see the heater
light flashing rapidly while it is also steady or slowly
blinking.
Heating Modes
The spa can be set to operate in three different
heating modes:
•
Standard: When the spa is powered up, it will
•
Economy: In Economy mode, the heating
•
Sleep: In Sleep mode, the heating system
Operating the jets
Press the JETS or JETS 1 button:
•
Once to turn pump 1 ON.
•
Twice to turn pump 1 OFF.
Press the JETS 2 or OPTION button:
•
Once to turn pump 2 ON.
•
Twice to turn pump 3 ON.
•
Three times to turn pump 2 OFF.
•
Four times to turn pump 2 OF.
automatically start in Standard heating mode.
In Standard mode, the heating system will
automatically maintain the set spa temperature.
STD or ST will light briefly on the main display.
system will only activate during filtration times
and will heat the water to the set temperature.
Ecn or Ec will display solid if temperature is not
current and will alternate with spa temperature
if measured temperature is current.
will only activate the heater during the filtering
cycles but will only heat the water to within 20°F
(10°C) of the set temperature. Like Economy
mode, SLP or SL will display solid when
temperature is not current and will alternate
with actual temperature when it is current.
NOTE: Displayed temperature will only be current
after the pump has been running for at least two
minutes.
Switching Heating Modes
•
•
Press Temp button followed by the Light
button.
Press the same sequence to switch to the next
mode.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Operating Your Spa
Jet Operation: One Pump Systems
Operating Your Spa
14
Setting Filtration Cycles
Your spa is programmed to filter twice a day. The
first cycle will begin six minutes after the spa is
turned on and the second cycle 12 hours later.
The factory has programmed the cycle to last for
two hours but this can be reset according on your
requirements.
To set the length of filtration cycles, press the
Temp button then the Jets button. Press Temp
button again to change the filtering cycle duration.
When desired duration is selected press the Jets
button to exit.
F2
F4
F6
F8
FC
Two hours
Four hours
Six hours
Eight hours
Continuous filtration
To set the time of day filtration begins, turn off the
power to the spa at the time you would like one
of the filtration cycles to begin, then turn back on
after 30 seconds.
If you have an ozonator, it will activate during the
filtration cycles.
Circulation Pump
This is an optional feature. If you have the optional
circulation pump, it will come on when the system
is checking temperature, during filter cycles, during
freeze conditions, or when another pump is on.
When the circulation pump is installed, pump 1 is
one-speed only. Otherwise, pump 1 is two-speed,
with the low speed performing filtration. (See page
7 for control box settings.)
9800 Electronic Control
Temperature Adjustment
(Range 80°F to 104°F, 26°C to 40°C)
The electronic control panel displays the actual
water temperature in degrees Fahrenheit. The
displayed temperature will only be current after the
pump has been running for at least two minutes.
To display the temperature that the spa is set to:
• Press the Temp button. The temperature
setting will flash.
• While the display is flashing, each time you
press Temp button, the set temperature will
change up or down one degree.
• If the desired temperature is opposite of the
direction each press of the button is making,
release button, allow display to stop flashing
and then press Temp button to change
temperature the other direction.
Light
Press the Light button to turn on the light. Press it
once again to turn the light off. All optional lighting
such as the control panel light and cabinet perimeter
lighting is controlled by the Light button and will
turn on and off with the spa light.
Automatic Time outs
These features will automatically turn themselves
off during periods of continuous use:
•
•
•
•
•
Low speed pump
High speed pumps
Optional circulation pump
Optional turbo
Spa light
After
After
After
After
After
4 hours
15 minutes
15 minutes
15 minutes
4 hours
2011 Portable Spa
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LTR20111000, Rev. D
15
These instructions will describe features and options that your particular spa may not be equipped with.
Initial Start up
When first powered up, your spa will perform a selfdiagnostic check and go into priming mode. When
the control panel displays PR, IMMEDIATELY do the
following:
Auxiliary controls for the
9800 system
1. Press the JETS 1 button to turn on the pump and
let it run for 10 seconds. The pump should be
running in low speed.
2. Press the JETS 1 buttons again and let the pump
run in high speed for 10 seconds.
3. Press the JETS 1 button again to turn off the
pump. The pump should be left in the off position
for 10 to 15 seconds.
4. Repeat steps 1 through 3 until water is flowing
through all the jets and all air is removed from the
plumbing.
When the spa has finished priming, the heater will be
activated and the water temperature will be maintained
in standard mode. The spa will heat to 100°F (37.5°C)
at start up until the set temperature is changed as
described below.
Temperature Adjustment
(Range 80°F to 104°F, 26°C to 40°C)
The start-up temperature is set at 100°F (37.5°C). The
last measured temperature is constantly displayed on
the control panel. Note that the last measured spa
temperature is displayed. The displayed temperature
will be updated when the pump has been running for
at least two minutes.
Press the “UP” or “DOWN” buttons once to display the
set temperature. Each time either button is pressed
again, the set temperature will increase or decrease
depending on which button is pressed. After three
seconds, the control panel will automatically display
the last measured spa temperature.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Operating Your Spa
Operation
Operating Your Spa
16
Time
When time hasn’t been programmed, the “TIME” icon
flashes. To set the time, press the “TIME” button and
then the “MODE/PROG” button. Use the “UP” and
“DOWN” buttons to adjust time. See the next page
for more detailed instructions.
high speed may be started.
Jets 2
Press the “JETS 2” button once to turn pump 2 on or
off and to shift between low and high speeds if it is a
two-speed pump. If left running, the pump will turn
off after 15 minutes.
Standard, Economy, Sleep, and Standby
Modes
Option
Mode/Prog: This button is used to switch between
standard, economy, and sleep modes.
1. Press
“MODE/PROG”
programming.
to
enter
mode
2. Press the “DOWN” button to cycle through to the
desired mode.
3. Press “MODE/PROG” to confirm selection.
Standard Mode: Standard mode maintains the desired
temperature. The last measured spa temperature
displayed is current only when the pump has been
running for at least two minutes. STAND will display
until the mode is changed.
Economy Mode: Economy mode heats the spa to
the set temperature only during filter cycles. ECON
will display until the mode is changed. Pressing the
“JETS 1” button while in economy mode puts the spa
in standard-in-economy mode, which operates the
same as standard mode but reverts back to economy
mode automatically after one hour. During this time,
pressing the “MODE/PROG” button will revert to
economy mode immediately.
icon
Sleep Mode: Sleep mode heats the spa to within
20°F (11°C) of the set temperature only during filter
cycles. SLEEP will display until the mode is changed.
Standby Mode: Pressing “Warm” or “Cool” then
“JETS 2” will turn off all spa functions temporarily. This
is helpful when changing a filter. Pressing any button
resets the spa.
Jets 1
Press the “JETS 1” button once to turn pump 1 on
or off and to shift between low and high speeds if
equipped. If left running, the low speed turns off
after two hours and the high speed turns off after 15
minutes. On non-circulation systems, the low speed of
pump 1 runs when the blower or any other pump is
on. It may also activate for at least two minutes every
30 minutes to detect the spa temperature and then to
heat to the set temperature if needed, depending upon
the mode. When the low speed turns on automatically,
it cannot be deactivated from the panel; however, the
This is an optional feature. Press the “OPTION” button
to turn the optional equipment on and off. If left on,
the equipment will automatically turn off after 15
minutes.
Light
Press the “LIGHT” button to turn the spa light on and
off and to shift between dim and bright settings if
your light is dimmable. On dim, the control panel will
show the center circle plus one quarter of the light
beams. Half of the light beams will show on medium
brightness, and all of the light beams will show on
bright.
Invert
Press the “INVERT” button to change the numbers
in the display to read upside down. Another press
returns the display to the right-side-up position. This
enables you to read the display while you are in the
spa.
Locking the Panel
To lock the panel:
•
Press “TIME”, “JETS 1”, and the “UP” button within
three seconds. When locked, the panel will display
“LOCK”. All buttons are frozen except the “TIME”
button.
To unlock the panel:
•
Press “TIME”, “JETS 1” then the “DOWN” button
within three seconds.
Setting the Temperature Lock
To activate the temperature lock:
•
Press the “UP” or “DOWN” button, “TIME”, “JETS
1”, then the “UP” button within three seconds.
The panel will display “TEMP LOCK” when the set
temperature is locked.
To unlock the set temperature:
•
Press the “UP” or “DOWN” button, “TIME”, “JETS
1”, and then the “DOWN” button.
2011 Portable Spa
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LTR20111000, Rev. D
17
Clean up Cycle
This is an optional feature. The circulation pump will
come on when the system is checking temperature,
during filter cycles, during freeze conditions, or when
another pump is on.
When the pump or blower is turned on by a button
press, a clean-up cycle begins 30 minutes after the
pump or blower is turned off or times out. The pump
and the ozone generator will run for one hour.
Preset Filter Cycles
Ozone
There are two filter cycles per day. The start and end
times of each cycle are programmable. To program,
set the time as instructed above, then press “MODE/
PROG” to advance to the next setting (or to exit
after the last setting). The default filter cycles are as
follows:
This is an optional feature. On most systems, the
ozone generator (if installed) runs during filter cycles
(except when pump 1 is operating at high speed on a
non-circulating system) and during clean-up cycles. On
some systems, the ozone generator operates whenever
the pump runs. If your system is configured with the
optional ozone disable feature, the ozone generator
will turn off for one hour any time a function button
(“JETS 1”, “JETS 2”, “OPTION” etc.) is pressed.
•
The first filter cycle is automatically activated at
8:00 AM and operates the pump until 10:00 AM.
The “FILTER 1” indicator icon will light when filter
1 is running.
•
The second filter cycle is automatically activated
at 8:00 PM and operates the pump until 10:00 PM.
The “FILTER 2” indicator icon will light when filter
2 is running.
The pump and the ozone generator will run during
filtration. At the start of each filter cycle, the blower
will run on highest speed for 30 seconds to clean out
the air channels. The lowest speed of pump 2 and
pump 3 will run for five minutes. In the event of power
loss or shut down, the time of day will need to be
reset for filter cycles to run according to your desired
programming.
Freeze Protection
If the temperature sensors detect a drop to 44°F
within the heater, the pump automatically activates
to provide freeze protection. The equipment stays
on until four minutes after the sensors detect that
the spa temperature has risen to 45°F or higher. In
colder climates, an optional additional freeze sensor
may be added to protect against freeze conditions that
may not be sensed by the standard sensors. Auxiliary
freeze sensor protection acts similarly except with the
temperature thresholds determined by the switch and
without a four-minute delay in turnoff.
2011 Portable Spa
LTR20111000, Rev. D
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Operating Your Spa
Circulation Pump
Operating Your Spa
18
Periodic Reminder Messages
Press the “Mode” button to reset a displayed reminder.
Message
Frequency
Action Required
rPH
Every 7 days
Test and adjust chemical levels per manufacturer’s instructions.
rSA
Every 7 days
Test and adjust chemical levels per manufacturer’s instructions.
rCL
Every 30 days
Remove, clean, and reinstall filter per manufacturer’s instructions.
rtg
Every 30 days
Test and reset GFCI per manufacturer’s instructions. Drain and refill
spa per manufacturer’s instructions.
rdr
Every 90 days
Drain and refill spa per manufacturer’s instructions.
rCO
Every 180 days
Clean and condition spa cover.
rCH
Every 365 days
Install a new filter.
Diagnostic Messages
Message
Meaning
No message 1) Spa temperature is unknown.
on display
Action Required
1) After pump has been running for 2 minutes
temperature will be displayed.
2) Spa is in Economy or Sleep
mode.
2) In Economy or Sleep mode, the pump may be off
for hours outside a filter cycle. If you wish to see the
current spa temperature, either switch to Standard
mode or turn Jets1 on for at least two minutes.
3) Power has been cut off to the
spa.
3) The control panel will be disabled until power
returns. Spa settings and time of day will be
preserved for 30 days with a battery back-up.
BUF
Internal problem detected.
Repair required. Contact your dealer or service
organization.
dr
Insufficient water detected in
heater. Spa will be shut down for
15 minutes.
Check water level in spa. Refill if necessary. Make
sure pumps are been primed and filter cartridges are
clean. Press any button to reset or wait 15 minutes
and spa will automatically reset. If message spa does
not reset, call your dealer or service organization.
dry
dY
Insufficient water detected in
heater. Spa is shut down.
Follow directions for dr message and press any button
to reset spa. Spa will not automatically reset when dry
or dY is displayed.
(Displays on third occurrence of dr
message.)
Ec
Indicates heater is in Economy
Mode.
None.
--F or --C
Temperature unknown
After the pump has been running for two minutes, the
temperature will be displayed.
HL
HFL
A difference in readings between
temperature sensors has been
detected indicating a possible water
flow problem.
Make sure spa is filled to proper level and that
pumps are primed and filter cartridges are clean. If
message does not reset, call your dealer or service
organization.
IC
ICE
Potential freeze condition detected.
No action required. The pumps and the blower will
automatically activate regardless of spa status.
2011 Portable Spa
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LTR20111000, Rev. D
19
Meaning
Action Required
LF
Persistent low flow problems.
Heater is shut down, but other spa
functions continue to run normally.
Displays on the fifth occurrence of
the HL or HFL message within 24
hours.
Follow action required for HL or HFL message.
Heating capacity of the spa will not reset
automatically. Press any button to reset.
OH
OHS
Overheat protection. The spa has
shut down. One of the sensors
has detected that the spa water is
110°F.
DO NOT ENTER THE WATER. Remove the spa cover
and allow water to cool. At 107°F, the spa should
automatically reset. If spa does not reset, shut off
the power to the spa and call your dealer or service
organization.
HH
OHH
Overheat protection (spa is
shutdown). One sensor has
detected 118˚F (48˚C) at the
heater.
DO NOT ENTER THE WATER!
Pr
When your spa is first actuated, it
will go into priming mode.
The priming mode will last for up to four minutes and
then the spa will begin to heat and maintain the water
temperature in the Standard mode.
SF
Safety Suction. Spa is shut down.
The display will show SF when a vacuum switch
closes. All functions will turn off and the system will
be disabled until a panel button is pressed.
SL
Indicates heater is in Sleep Mode.
None.
SA
Sb
SNA
Snb
Spa is shut down. The sensor that
is plugged into the sensor “A” or
“B” jack is not working.
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools.)
Sns
Sn
Sensors are out of balance.
Contact your dealer or service organization.
•
If this is alternating with the
temperature, it may just be a
temporary condition.
•
If the display shows only this
message (periodically blinking),
the spa is shut down.
Remove the spa cover and allow spa to cool below
107˚F (42˚C). Press any button on the topside
display to reset spa. If spa will not reset after spa has
cooled, turn off power for approximately 30 seconds
and then turn power back on. If display message is
repeated then shut the power off to the spa and call
your dealer or service organization.
ST
Indicates heater is in Standard
Mode.
None.
Stby
Pressing a button combination
on the user panel has activated
Standby Mode.
Press any button to leave Standby Mode and return to
normal operation.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Operating Your Spa
Message
Operating Your Spa
20
Electrical Power Efficiency
Your new spa comes equipped with an electric
heater. Following the directions listed below will
ensure the most efficient operation:
NOTE: This method is only for spa usage under two
hours a week.
• Keep the spa’s operating temperature 5˚F
below the desired usage temperature when not
in use. One or two hours before use, set the
temperature to the desired temperature.
Jets
Almost all of the jets in your spa are adjustable.
Rotating the face of an adjustable jet to the left
(counter-clockwise) will decrease the amount of
water flow through the jet. Rotating the face of an
adjustable jet to the right (clockwise) will increase
the amount of water flow through the jet. (See
example shown below.)
Neck jets adjust in the opposite directions (counterclockwise to increase, clockwise to decrease).
• If the spa usage exceeds two hours a week, the
set temperature should remain at the desired
usage temperature.
• The air venturis should be used sparingly. When
open, water temperature drops quite rapidly
and can also dissipate chemicals.
Allowing the water temperature to lower more than
10˚F below the desired usage temperature and
reheating it prior to usage will cause the heater to
operate longer than it normally would maintaining
the desired temperature. Doing this will increase
your operating cost and makes your heater work
more than necessary.
LED Perimeter Lighting
Press the LIGHT button on the topside control panel
to turn the spa light on. If your spa has perimeter
LED lights, they will also light up at the same time as
the spa light.
The perimeter lights operate in three modes:
1. Cycle: The first time you press the LIGHT button,
the lights will cycle through all the colors in this
order:
White
Cyan
Magenta
Blue
Yellow/green
Green
Red
To cycle through the different color choices, press
the button repeatedly. Each time you press the
button, you advance to the next color.
2. Flashing white: When you have cycled through
all the colors, the next time you push the LIGHT
button, the LED lights will flash white.
3. Fading cycle: The next time you push the
LIGHT button, the lights will gradually fade from
one color to the next in the order shown above.
Spas with exterior corner LED lighting work in the
same modes as described above but do not light up
when the interior perimeter lights are yellow/green,
green or red.
2011 Portable Spa
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LTR20111000, Rev. D
21
Diverter knobs are 1” and 2” knobs located around
the top of your spa. They allow you to divert water
through jets from one side of the spa to the other,
or in most cases from floor jets to wall jets. This is
accomplished by rotating the diverter knob to the
left (counterclockwise), decreasing the amount of
water flow through a section of jets. To increase the
amount of water flow through the other section of
jets, rotate the handle to the right (clockwise).
Waterfalls
Some spa series include optional waterfalls. When
the booster pump is on, turn the knob near the
waterfall, or rotate the dial on top of the waterfall.
Water will immediately start flowing through it.
Air Venturis
Air venturis are the 1” knobs located around the top
of your spa. Each one will let you add a mixture of air
with the jet pressure. This is accomplished by rotating
the air venturi knob to the left (counterclockwise)
to increase the amount of airflow through the jets.
To decrease the amount of airflow through the jets,
rotate the handle to the right (clockwise).
Hydro Streamer Waterfall
Your spa may include two to eight streamer waterfalls. When the booster pump is on, turn the 1” diverter
knob to adjust the rate of flow to the waterfall jets.
The waterfall jet faces are not adjustable. Do not turn the jet faces because you may accidentally remove
them.
Always shut off water to the hydro streamer jets
before you place the cover on the spa.
Water from the hydro streamer jets
sprays in an arc that is higher
than the top surface of
the spa. When water
from the hydro streamer
sprays the bottom of
the cover, it will collect
and run to the edge of
the spa and drip over
the top.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Operating Your Spa
Diverter Knobs
Operating Your Spa
22
Adjustable Therapy System
Pump On/Off
This button allows the user to turn on and off the
ATS seat pump. Press this button once to turn the
pump on. Once on, the green LED light on the control
panel will illuminate, indicating that the system is
operational. To turn off the pump, press the “PUMP
ON/OFF” button a second time. Note: The pump
must be on prior to operating any other features of
this system.
Pulse Mode
This button allows the user to turn the ATS massage
control on and off. Press the pulse button once to
turn on the massage control. Once pressed, the
orange LED in position number 1will light, indicating
the number one pulse mode. Each press of either the
up or down button will move the orange LED up or
down to the next pulse mode.
Note: Allow one second between each button press.
Pressing the button quickly may cause improper
operation. To turn the pulse mode off and return to
normal pump operation, press the “PULSE MODE”
button a second time.
Time Reset
Mode
Pulse mode will
normally run for
15 minutes then
automatically shut
off. For another
15-minute session,
press the “PUMP
ON/OFF” button
and the “PULSE
MODE” button. A green LED will blink and the pump
will run on high-speed mode as part of a 15-minute
cool down period. After that, the pump will stop
automatically and the green LED light on the panel
will continue to blink for one minute then shut off
automatically. After the second 15-minute session,
the system will run through a cool down cycle for up
to two hours. In this cool down mode, the user will
only be able to operate the pump (by again pressing
the “PUMP ON/OFF” button). However, the massage
mode will remain off until the cool down mode is
completed.
Pulse Mode System
Up
This button allows the user to cycle up from one
through seven massage modes one at a time. Each
mode offers a different pulsating massage. Some
modes are faster than others, so just cycle through
them to find the massage you like best.
Down
Pulse mode system will shut off for two hours unless
reset by the following procedure. During this time the
pump will run at a maximum speed.
•
In the off position, press the “PULSE MODE”
button once.
•
The green power light will flash to indicate
reset.
This button allows the user to cycle down through all
seven massage modes, one at a time.
Wireless Spa Monitor
The wireless spa monitor allows you to monitor and change your spa’s activity
from a distance. The table below describes each button’s function.
Light
Operates spa light and LED mood lighting
Temp
Display or adjust the set temperature control
Jet 1
Turn on or off jet 1
Mode
Switch between Standard, Economy, and Sleep Modes
2011 Portable Spa
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LTR20111000, Rev. D
23
Water Clarity
A Note on the Cal Clarity II System
The information in this section applies to all spas.
However, the Cal Clarity II bromine generator has
a few specific requirements and exclusions, which
are called out where they occur in this section.
Water maintenance is not difficult, although it
requires regular attention. The most important thing
to understand about taking care of your spa water is
that preventive action is much easier than correcting
water quality issues.
The Cal Clarity II system uses its own bromine
chemical additive and does not require a sanitizer.
Spa owners with the Cal Clarity II system need to
learn how to use the system to prevent voiding
their warranty.
The Key to Clear Water
Excellent water quality is a simple matter of four things:
Regularity Balance
Chemical
Filtration
Sanitation
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magna ad dio er sequamconum nis eu feugiamet, vent et
wisis ero dolore dip exeraestie estie vel inisci elisl ut diat, cons
aut alit lut lore tin hent adiam iustrud molor sustis essit wiscilit wisi.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Water Clarity
This section is intended for new spa owners with
no experience with water chemistry. Everyone’s
experience with maintaining water quality is
different, but there are some general concepts you
need to know.
Water Clarity
24
Testing and Adjusting Spa Water
You have two types of testing methods to choose from:
• The reagent test kit is a method which provides a high level of accuracy. It is available in either liquid
or tablet form.
• Test strips are a convenient testing method commonly used by spa owners.
Balancing the Total Alkalinity
Total alkalinity (TA) is the measure of the total
levels of carbonates, bicarbonates, hydroxides, and
other alkaline substances in the water. TA can be
considered a “pH buffer”. It is the measure of the
ability of the water to resist changes in pH level.
The recommended total alkalinity is 80 - 120
ppm.
If the TA is too low, the pH level will fluctuate
widely from high to low. Low TA can be corrected
by adding an alkalinity increaser
If the TA is too high, the pH level will tend to be too
high and may be difficult to bring down. High TA
can be corrected by adding an alkalinity decreaser.
When the TA is balanced, it normally remains
stable, although adding water with high or low
alkalinity will raise or lower the TA level.
Balancing the Calcium Hardness
Calcium hardness (CH) is a measure of the total
amount of dissolved calcium in the water. Calcium
helps control the corrosive nature of the spa’s water
and is why soft water is not recommended. The low
calcium content of soft water is very corrosive to
the equipment and can cause staining of the spa
shell.
The recommended calcium hardness is 150
- 200 ppm.
If the CH is too low, add a calcium hardness
increaser.
If the CH is too high, dilute the spa water with soft
water.
When the CH is balanced, it normally remains
stable, although adding soft water or very hard
water will raise or lower the CH level.
Balancing the pH
Too alkaline,
causes scaling
The pH level is the measure of the balance between
acidity and alkalinity.
8.2
8.0
Need to lower the pH level
7.8
7.6
If the pH is too low, it can cause corrosion of metal
fixtures and the heating element. Low pH can be
corrected by adding a pH decreaser.
Ideal balance
If the pH is too high, it can cause scaling by allowing
metals or minerals to form deposits and stain spa
surfaces. High pH can be corrected by adding a pH
increaser
Too acidic,
causes corrosion
7.4
7.2
7.0
6.8
Need to raise the pH level
6.6
Ideal Water Chemistry
Testing For:
Ideal Range (ppm)
Minimum
Maximum
Total Alkalinity
80
120
Calcium Hardness
150
200
pH
7.2
7.6
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
25
Sanitizers kill bacteria and other organic waste by breaking them down to
non-harmful levels and are filtered out. Before you fill your spa, you need
to decide which chemical sanitizer you wish to use. Consult your Cal Spas
dealer for the right decision with regards to your lifestyle and spa usage.
Do not use a sanitizer
with the Cal Clarity II
bromine generator. See
page 28 for instructions
on its use.
We recommend either bromine or chlorine as your sanitizer. Both work well when maintained regularly.
DO NOT use trichlor. Trichlor is very acidic and the hot temperature of the spa causes it to
dissolve too quickly. It will cause damage to your spa and will void your warranty.
Whichever plan you decide on, follow it completely and don’t take shortcuts. It will provide you with clean,
safe, clear spa water with a minimum of effort. Spa owners with an ozonator still need to use a chemical
sanitizer. See page 27 for instructions on usage.
Using Chlorine as a Sanitizer
If you choose to use chlorine as a sanitizer, only
use granulated chlorine, not liquid chlorine.
Once a week, check the chlorine level using either
a test strip or a reagent kit. See the table on the
following page for the ideal range.
Add one or two tablespoons granulated chlorine to
the spa water weekly. Note that chlorine dissipation
rate will be faster at higher water temperatures and
slower at lower temperatures.
When you add chlorine, open all of the jets and run
the spa at high speed with the cover open for at
least 30 minutes.
Follow the maintenance schedule on page 30.
Using Bromine as a Sanitizer
Bromine is a very effective sanitizer that produces
low chemical odors. Unlike chlorine, it can break
down bacteria and other impurities to a safe level
with a low burn-out rate.
Bromine is available in both granulated and tablet
form. Use granulated sodium bromide to establish
your bromine base. Use tablets to maintain it.
When you begin with fresh water, add 2 ounces of
granulated bromide. Open all of the jets and run
the spa at high speed with the cover open for at
least 30 minutes. This is your base bromine level as
the tablets will take a while to dissolve.
Place three or four bromine tablets in your chemical
floater.
Follow the maintenance schedule on page 30.
Testing For:
Ideal Range
(ppm)
Minimum Maximum
Chlorine level
Without ozonator
3.0
5.0
With ozonator
2.0
4.0
Without ozonator
6.7
11.0
With ozonator
5.7
10.0
Bromine level
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Water Clarity
Sanitation
Water Clarity
26
Shocking the Water
In addition to using a chemical sanitizer, you will
periodically need to shock the water. Shocking the
water helps remove burned-out chemicals, bacteria,
and other organic material from your spa’s water and
improves your sanitizer’s effectiveness.
Do not use chlorinating shock, which will damage
your spa’s jets and pump seals. Only use an oxidizer
shock. It can be used with either chlorine or bromine
sanitizers.
Do not use shock with the Cal Clarity
II bromine generator. See page 28 for
instructions on its use.
Add one ounce of oxidizer shock once a week, after
heavy bather loads, or if water has a strong odor.
Spa must be running with all of the jets on high for
30 minutes with the cover open. If necessary, repeat
oxidizer shock in 30 minute intervals.
Chemical Safety
Read and follow all printed instructions listed on bottles and packages. Failure to follow
chemical directions may result in serious injury, sickness, or even death.
Do not exceed chemical dosages as recommended
on chemical bottles and packages.
Never change chemical brands or types without
completely draining, flushing and thoroughly cleaning
the spa and cover first.
Never mix chemicals together.
Do not allow chemicals to come in contact with skin,
eyes or clothing. Remove and wash clothing that
may have been exposed to chemical contact prior to
wearing them again.
Inhaling or ingesting chemicals will cause serious
injury, sickness, or even death.
Chemicals must be stored completely out of the reach
of children in an area that is well vented, cool, and dry.
Failure to provide a proper area for chemical storage
may result in serious injury, sickness, fire explosion
and even death. Do not store your chemicals inside
the equipment area of your spa.
About the Pure XL Water Sanitizer
The Pure XL water sanitizer is an optional water purification system installed at the factory. It works 24 hours
a day with the continuous filtration pump during normal operation of the spa. It eradicates germs in the
water that are resistant to chlorine-based chemicals using high intensity UV light.
There are no settings to adjust and is virtually maintenance-free. Once a year the UV light needs to be
replaced and the quartz sleeve needs to be cleaned.
This is not a user-serviceable item and maintenance must be performed by a spa technician.
Have your service technician consult the manufacturer’s instruction and service manual. (UV
water purifier system is manufactured by Aqua Ultraviolet.)
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
27
The ozone generator releases ozone into the spa water. You will still need to test for chlorine or bromine and
occasionally replenish it to return the sanitizer level to the baseline.
Set the spa’s filtration time for “F4” (described on page 14 and page 17. This activates the ozonator and
produces the ozone gas. Note: Filtration time may need to be increased with heavy bather load.
Filter Cleaning
The filter is the part of your spa that removes the debris from the water and needs to be cleaned on a regular
basis to maximize your spa’s filtering performance and heating efficiency.
In addition to spraying off the filter weekly to remove surface debris, your filter should be deep cleaned
periodically to dissolve scale and particles that get lodged deep within the filter fibers and impede the
filtration process. Even if the filter looks clean, scale and particles can clog the fibers and prevent water from
flowing through the filter resulting in the most common spa problem—no heat, caused by a dirty filter.
We recommend you clean your filter once a month and replace it once a year or as necessary.
1. Remove the filter by turning it counterclockwise, unscrewing the bottom threads, then pulling it up and
out.
2. Place the dirty filter into a bucket of water deep enough to cover the filter. Add 8 oz of liquid filter cleaner
to the bucket of water.
Note: It is a good idea to keep a spare filter to use in the spa while the dirty filter is being deep cleaned.
This way, you can rotate the filters and both will last longer.
3. Twist off the tablet tube and set it aside.
4. Soak the filter for a minimum of 24 hours.
5. Spray the filter with a water hose. Spray each pleat carefully.
6. Put fresh bromine in the tablet tube (if you use it as a sanitizer) and twist it back on top of the filter.
7. Reinstall the filter. Do not overtighten.
Bather Load
“Bather Load” is the term used to describe the number
of people using a spa, combined with the length of
usage, and the frequency of usage. All these factors
have a great effect on the spa water. The higher the
bather load, the more chemicals need to be added
and a longer filtration time will be needed.
Recommendations are designed for spas with average
bather load (3 to 4 people, 15 minutes of usage, three
times a week at 100 degrees) If your bather load
exceeds these guidelines, and you experience water
quality problems, increase the amount of filtration
first, (go to the next higher filtration number) then if
water quality is still not adequate, consult the advice
of your Cal Spas dealer for additional chemical or
system recommendations. Be sure to give them your
bather load information.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Water Clarity
Ozonator
Water Clarity
28
Cal Clarity II Bromine Generator
The Cal Clarity II bromine generator automatically generates and releases free bromine into the spa water. You
will still need to test for bromine and occasionally adjust it to return the bromine level to the baseline.
Do not use the Cal Clarity II bromine generator with a UV sanitation device.
Starting the Spa with Fresh Water
This applies to spa owners with the Cal Clarity II bromine generator ONLY.
Prior to filling a spa for the first time, or
after a routine draining, you will want
to follow this start-up plan to extend
water life and performance.
Indicates when bromine
is being generated
TDS level indicators
1. Fill the spa to the proper
water level with normal
tap water. (Do not use soft
water.) See page 9 for
filling instructions.
2. Turn on the spa and allow it
to prime. See page 11 for
priming instructions.
3. Turn on the jets.
4. Press the Boost button to turn
on the Cal Clarity II system. The red
ON light should appear steady. If it blinks,
make sure the jets are running.
ON / OFF / Boost
5. Press and hold the Prog button for two seconds.
When the flashing number appears, press the
Prog button a second time. An animation will
appear, then a number showing the total dissolved
solids (TDS) level will be shown.
6. Add Bromicharge™ to the spa water. Use the
table below to determine how much you should
use.
Diagnostics Mode
Maintenance Mode
UP
DOWN
9. Set the Maintenance level. Press and hold the
Prog button for two seconds. A number will flash
showing the Maintenance Mode bromine level.
Press the UP or DOWN buttons to raise or lower
it. Press the Boost button to return Maintenance
Mode.
Use the table below to determine which level to
start at.
7. Let the spa run for 15 minutes. Leave it uncovered
during this time.
Spa capacity (gallons)
Maintenance level
300 - 400
10
8. Check the TDS level again (described in step 7).
400 - 500
15
> 500
20
Spa Capacity
Amount of
BromiCharge™
Gallons
Liters
Pounds
Kilograms
300
1135
3.6
1.6
400
1515
4.8
2.2
450
1700
5.4
2.5
500
1890
6
2.7
10. Put cover on spa and let spa run for 24 hours to
allow it to heat to desired temperature.
11. After 24 hours, check TDS level again (as
described in step 7). TDS should be between 3 5 ppm. If it is too low, raise it in increments of 5
(as described in step 11).
Use 1.2 lbs. per 100 gallons, or .5 kg per
378 liters.
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
Cal Clarity II Settings
• the spa is running,
• Bromicharge™ has been added, and
• the bromine generator is in the proper mode.
1. ON / Maintenance Mode
Press the Boost button briefly while the jets are
running. The system will activate in Maintenance
Mode and the word ON will appear on the display.
2. Adjusting the Maintenance Mode
To adjust the Maintenance Mode bromine level,
press and hold the Prog button for two seconds. A
number will flash showing the Maintenance Mode
bromine level. Press the UP or DOWN buttons
to raise or lower it. After seven seconds, the
number will stop flashing, meaning the bromine
level is active. Press the Boost button to return
Maintenance Mode.
3. Boost Mode
The Boost Mode is used each time you use the spa.
Press the Boost button once to activate the Boost
Mode. A number with a dash before and after it
will flash for about five seconds showing the boost
level. This number corresponds to the number of
bathers. While the number is flashing, press the
UP or DOWN buttons to raise or lower it. When
the number stops flashing, the system will remain
in Boost Mode.
4. Using the Diagnostic Mode
Press and hold the Prog button for two seconds.
When the flashing number appears, press the Prog
button a second time. An animation will appear, and
within 10 seconds the TDS level will be shown.
5. Turning OFF
Press and hold the Boost button for two seconds.
The system will shut off and the word OFF will
appear on the display.
Maintenance Mode
Maintenance Mode is the “everyday” mode and is
automatically on when the system is activated. Its
primary function is to keep the bromine level at a
stable and acceptable range when the spa is not
being used.
Boost Mode
Use the Boost Mode each time you use the spa.
Boost Mode increases the bromine generation rate
to attack pollutants in the water. Activating the
Boost Mode when you enter the spa will prevent
inadequate bromine levels and will regenerate your
bromine to the proper residual level.
Diagnostic Mode
The Diagnostic Mode indicates the Bromicharge™
salt level of your spa. This is a useful tool when
adding BromiCharge™ to the water. Keep the TDS
level indicators in the green zone and value between
11 and 14 for optimal performance.
Testing the Water
In addition to testing the water for levels of calcium,
alkalinity, and pH, you also need to test for bromine
and total dissolved solids (TDS).
See page 24 for instructions on testing the water
and for Ideal Water Chemistry levels.
The bromine level should be maintained between
3-5 ppm and can be tested with a DPD test kit, or
bromine test strips, found at any spa/pool store.
If the bromine generator does not produce enough
bromine, make sure the recommended level of
1440 ppm of Bromicharge™ salt is still present in
the spa water. The bromine generator can test the
water using the Diagnostic mode. This is described
on the next page.
If the bromine level is too high, remove a small
amount of spa water until the bromine level is
between 3-5 ppm. For more immediate results,
dilution with fresh water will lower the bromine
level.
Ideal Range
Adding BromiCharge™ to the Water
BromiCharge™ is the chemical additive used with
the Cal Clarity II. It can be added anywhere in the
spa by simply pouring it from the container. Do not
breathe or get into your eyes.
BromiCharge™ (ppm)
Minimum
Maximum
1300
1600
Bromine (ppm)
3
5
TDS level
11
14
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Water Clarity
Before entering the spa, the bromine level should
be tested. The bromine generator can only produce
bromine when:
29
Operating Modes
Water Clarity
30
Maintenance Schedule
Each time you refill the spa
Follow the section “Starting the Spa with Fresh Water” on page 9.
Prior to each use
Test the spa water using either test strips a reagent test kit. Adjust
chemical levels as necessary.
Once a week
Test the spa water using either test strips a reagent test kit. Adjust
chemical levels as necessary.
If your water source is high in calcium, add stain and scale
preventer.
Once a month
Deep clean your spa’s filter. (Follow filter cleaning instruction at
beginning of this section)
Every two to four months
Drain and clean your spa with a multi-purpose cleaner for spas.
Polish the acrylic surface with a surface protectant for spas.
Clean and treat spa cover, pillows, and Cal Select cabinet (if
equipped) with a vinyl cleaner for spas.
Refill your spa, following the section “Starting the Spa with Fresh
Water” on page 9.
If you are using the Cal Clarity II Automatic Bromine Generator, add
new sodium bromide to the water.
Once a year
Replace filter cartridges if the pleats appear frayed.
If you use an ozonator, you will need to replace the ozone
cartridge.
If you use the Cal Pure UV water sanitizer, you will need to replace
the UV lamp.
We recommend that your spa water be changed every 4 to 6 months. You may find the need to change your
spa water more frequently with heavy use. When empty, your spa should be cleaned with a non-abrasive
cleaner and then rinsed thoroughly.
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
31
Problem
Cloudy Water
Probable Causes
Possible Solutions
•
Dirty filter
•
Clean filter
•
Excessive oils / organic
matter
•
Shock spa with sanitizer
•
Improper sanitization
•
Add sanitizer
•
Suspended particles /
organic matter
•
Adjust pH and/or alkalinity to recommended
range
•
Overused or old water
•
Run jet pump and clean filter
•
Drain and refill the spa
•
Excessive organics in water
•
Shock spa with sanitizer
•
Improper sanitization
•
Add sanitizer
•
Low pH
•
Adjust pH to recommended range
•
Chloramine level too high
•
Shock spa with sanitizer
•
Low pH
•
Adjust pH to recommended range
Musty Odor
•
Bacteria or algae growth
•
Shock spa with sanitizer – if problem is
visible or persistent, drain, clean and refill
the spa
Organic buildup /
scum ring around
spa
•
Buildup of oils and dirt
•
Wipe off scum with clean rag – if severe,
drain the spa, use a spa surface and tile
cleaner to remove the scum and refill the spa
Algae Growth
•
High pH
•
Shock spa with sanitizer and adjust pH
•
Low sanitizer level
•
Shock spa with sanitizer and maintain
sanitizer level
•
Low pH
•
Adjust pH
•
Low sanitizer level
•
Shock spa with sanitizer and maintain
sanitizer level
•
Unsanitary water
•
•
Free chlorine level above 5
ppm
Shock spa with sanitizer and maintain
sanitizer level
•
Allow free chlorine level to drop below 5 ppm
before spa use
•
Total alkalinity and/or pH
too low
•
Adjust total alkalinity and/or pH
•
High iron or copper in
source water
•
Use a stain and scale inhibitor
•
High calcium content in
water – total alkalinity and
pH too high
•
Adjust total alkalinity and pH – if scale
requires removal, drain the spa, scrub off the
scale, refill the spa and balance the water
•
Use a stain and scale inhibitor
Water Odor
Chlorine Odor
Eye Irritation
Skin Irritation / Rash
Stains
Scale
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Water Clarity
Troubleshooting Water Clarity Problems
Cleaning and Maintenance
32
Cleaning and Maintenance
Removing and Reseating the Pillows
You can remove the pillows for cleaning and maintenance quickly and easily. This method works for all types
of pillows.
Grab the lower edge of the pillow with both hands firmly and pull up. As you do this, the pillow inserts will
pop out of the holes.
Reseat the pillows by aligning the pillow inserts with the holes and striking the pillow hard enough to insert
the pegs back into the holes.
Spa Cover
Important! Keep the spa covered when not in use!
•
Covered spas will use less electricity in maintaining
your set temperature.
•
Covering your spa will protect your spa’s finish
from the sun’s ultraviolet rays.
•
You are required to keep the spa covered to
maintain warranty coverage.
•
Covering your spa helps prevent children from
drowning in the spa.
See the manual enclosed with your cover for
instructions on mounting the locks and how to lock
and unlock the cover.
In addition, while the spa cover is rigid, it is not
designed to support any weight. Therefore, as a
safety precaution and to preserve the life of your
cover, you must not sit, stand, or lie on it, nor should
you place objects of any kind on top of it.
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
33
Cleaning and Maintenance
Draining Your Portable Spa
Your spa should be drained every four to six months,
and refilled with fresh tap water. The following is the
recommended method for draining your spa.
1. Turn off the power at the breaker.
2. Remove all filters.
If your drain valve is mounted on the side of the spa
cabinet as shown at right, proceed to step 5.
If your drain valve is located inside the spa cabinet:
3. Using a Phillips screwdriver, remove the screws to
the access panel and open it.
4. Locate hose ending with the 3/4 inch hose-bib
fixture.
5. Hook up the female end of a garden hose to the drain fitting.
6. Place the other end of the garden hose where you would like the water to drain to.
7. Twist the hose-bib fixture counterclockwise and pull to open the drain.
8. Let spa drain completely, then remove garden hose.
9. Twist the hose-bib fixture clockwise to close it.
Cleaning and Replacing the Filter
Filtration is one of the most important steps you can take to ensure clean, clear water. It is far less expensive
to fix water clarity problems by filtering your spa than by using excessive amounts of chemicals, excessive
filtration times, or by water replacement.
See the section “Water Clarity” for more information on cleaning your filter.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Cleaning and Maintenance
34
Winterizing (Cold Climate Draining)
In many areas of the country, the temperature drops below 32˚F (0°C). We recommend that you always
have your spa full of water and running at normal spa temperatures (80˚F to 100˚F, 26.7°C to 37.8°C). This
will help reduce the risk of freezing in your spa and your spa’s equipment.
Warning: If you find the need to drain your spa, be aware of the potential of freezing in your
spas equipment and plumbing. Even if the directions below are followed perfectly, there is no
guarantee that your spa will not suffer freeze damage.
Freeze damage is not covered by your warranty.
1. Open all filter covers.
2. Remove the filter baskets and filters.
3. Drain your spa completely as described in the instructions above.
4. Vacuum water from the spa’s main drain fitting with a
wet/dry vacuum.
5. Remove drain plugs from the front of the pumps.
6. Disconnect the unions from both sides of the pump.
7. Blow any remaining water out of the jets and equipment
area with the wet/dry vacuum.
8. Cover your spa with a good spa cover and an all-weather
tarp to ensure that neither rain nor snow enters the
spa.
NOTE: All manifolds are plumbed in series directly to the
main drain (see example at right), making it easier to remove
water and reducing the possibility of freeze damage.
Continuous water flow and drainage
Vacation Care
You can leave your spa unattended for up to two weeks if you follow these instructions.
ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa
is filled with water.
1. Set the spa to Sleep Mode. (See instructions on page 13 or page 14 for changing modes.)
2. Following the water quality instructions starting on page 21, adjust the pH.
3. Shock the water (add either chlorine or bromine sanitizer).
4. When you return, check and adjust the pH and shock the water.
If you will not be using your spa for longer than 14 days and a spa maintenance service is not available, we
strongly recommend you drain or winterize your spa.
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
35
Cleaning Your Spa
Due to the constant punishment your spa cover and pillows receive, you should protect them by
applying a vinyl and leather cleaner as part of your monthly maintenance plan. Use a product that
is specifically designed to protect spa covers and pillows from chemical and ultraviolet light damage
without leaving an oily residue behind that is normally associated with common automotive vinyl
protectants.
Warning: Do not use automotive vinyl protectants on spa covers or pillows. These products are
generally oil-based and will cause severe water clarity issues that are difficult to correct.
Spa Shell
Each time you drain your spa, before you refill it you should clean your spa shell with an all-purpose
cleaner and apply a coat of surface protectant.
Use a low detergent, non-abrasive cleaner specifically formulated to clean the spa without damaging
its acrylic finish.
Use a non-oil based surface protectant that is specifically formulated to protect the spa’s finish from
the chemicals and minerals associated with normal spa use.
Jet Removal and Replacement
Rotate the jet face counterclockwise until you feel some resistance.
Continue to rotate the jet for another quarter turn. You will feel the jet snap out of position. Continue to rotate
the jet as you pull it out of the jet well.
To replace jets, insert the jet in the jet well and push and rotate it clockwise until you feel it snap into position.
When the jet face can be rotated freely, it is properly seated.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Cleaning and Maintenance
Spa Cover and Pillows
Using the Entertainment System
36
Using the Entertainment System
Some spas may be equipped with audio/visual
entertainment options. Several options are available
and include marine grade CD players and an iPod
docking station. Each spa equipped with an audio/
visual system is delivered with the manufacturer’s
operating instructions in a clear plastic bag.
• Make sure that hands and CDs are dry before
coming in contact with this or any electronic option.
The instructions contained in this manual describe
only basic functions. See the manufacturer’s
operating instructions for other features and
functions. We strongly recommend that you read the
manufacturer’s instructions prior to operating this
unit.
• Water damage is not covered by Cal Spas or the
manufacturer’s warranty.
Observe the following
entertainment system:
precautions
for
your
Listening to the Radio
1. Press the POWER button on the unit or the remote control to turn the system on. The system
automatically starts in the mode it was in when
it was last shut off.
2. Press the SOURCE or MODE button to switch to
the radio mode.
3. Press the left and right arrows located at the
far right of the panel to tune the radio to a
station.
• Always close the CD protective door.
• Do not place wet CD’s into this unit at any time.
Although the marine grade entertainment system is
encased in a plastic housing with weather seals, the
system is water resistant and NOT waterproof.
You must take every precaution to keep this system
dry! Water damage is not covered by Cal Spas or the
manufacturer’s warranty.
Playing a CD
You can play CDs with any of the media systems.
1. Insert a disc in the disc drive as described
above. The player will identify the type of disc
and begin playing it.
2. Use either the remote control or the buttons on
the faceplate to start and stop the player and
to jump to selections.
3. To remove the disc, press the EJECT button.
Inserting and Ejecting a Disk
For the Sony CDX-HS70MW system:
1. Press the OPEN button on the unit. The faceplate will lower and expose the disk drive.
2. Insert a disk in the disk drive.
3. Flip up the faceplate.
To remove the disc, press the OPEN button. The faceplate will open. Press the small EJECT button located
to the left of the disk drive slot.
For the Sony CDX-GT10M system, simply insert a disk into the slot in the faceplate. To remove the disc, press
the EJECT button.
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
37
The iPod™ docking station is fully integrated with your Cal Spa. The docking station is tailored to the needs of
Apple iPod™ owner, although it will play most other MP3 players. The docking station is specially configured
to accommodate currently available iPods, using five interchangeable inserts in the docking bay.
The docking station comes with its own owner’s manual. It describes parts included, installation, and proper
use. Owners of this system must read the manufacturer’s instructions prior to operating this unit. The
instructions are shipped inside the docking station behind the remote control.
Note: The system includes an MP3 docking station and remote control and does NOT INCLUDE
an MP3 player such as an iPod.
Synchronizing the Remote Control with the Docking Station
Before you can use the remote control with the docking station, they need to be synchronized.
AQ-DM-4
AQ-DM-2
1. Turn on the docking bay by pressing the POWER
button (located inside the unit).
1. Press and hold the
button (Play/Pause) on
the remote control and the press the
button
(Power) simultaneously for two seconds.
The LCD will display “Pair”.
2. Turn on the docking station by pressing the
power button inside the docking bay within 10
seconds after the remote is paired.
2. Press and hold the AUDIO button on the remote
for more than 10 seconds. The remote will be
automatically pair/synchronized.
The remote will inform you if the dock is receiving
the command from the remote control. If the LCD
displays “---” in either mode, this means that the
remote control is out of reception range.
3. Once the synchronizing is complete, the LCD
will return to the original screen setting.
Note: If you lose your remote control and buy a
replacement, follow the instructions above to
synchronize the remote before normal usage.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Using the Entertainment System
iPod™ Docking Station
Appendix
38
Appendix
Replacement Parts
Jets
Jets
ED 2” Euro Directional
PST 5” Wagon Wheel Spin
PLU282051W
PLU285054W
ELE 2” Euro No Eyeball
PLU282050W
5” Volcano
MED 3” Directional
PLU285055W
PLU282053W
mfc 3” Directional
PLU283050W
Jet Stream Propulsion
PLU21702620
3.5” Directional
PLU283550W
Waterfalls
3.5” Swirl
Cascade Waterfall
PLU283551W
PLU21800820
NJD Directional Neck Jet
Filter Waterfall
PLU282052W
PLU21800830
PSD 5” Directional
PLU285050W
Hydro Stream Waterfall
PLU21800623
Air Control Valve
PSR 5” Rim
Air Control with Swoosh
Logo
PLU285052W
PLU21300500
2011 Portable Spa
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LTR20111000, Rev. D
39
Diverter Valve, 2” LED
Ready No Handle
PLU11-4080CL
Appendix
Water Diverter Valves
Pillows
Neck Blaster
ACC01401010
Cascade (Logo)
Diverter Valve, 1” LED
Ready No Handle
PLU11-4090CL
ACC01401030
Logo Insert
LIT16000600
Diverter Valve Cap, 2”
Silver
Infinity
Used for PLU4080CL
ACC01400950
PLU21300633
Diverter Valve Cap, 1”
Silver
Neck
Used for PLU4090CL
ACC01401040
PLU21304020
Filters
Drains
Main Drain, Super Hi Flo
Suction 2 1/2” Silver
PLU21400137
Bottom Drain Star Suction
Cover
Filter Cartridge 75 Sq Ft,
Anti-Bacterial
FIL11703211
Filter Cartridge, 50 Sq Ft,
Anti-Bacterial
FIL11100201
PLU21400197
Lights
Bottom Drain Filtration
Return Assembly
Light Assembly Complete
LIT16000150
OZO18300005
Light Mini 2” Diameter
Pillows
Quad
ACC01400931
LIT16000151
Wall fitting, Clear Lens Cap,
Jumbo Spa Light, 5”
LIT16100153
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Appendix
40
Lights
LED Lights
Red Lens Insert, Jumbo Spa
Light
7 LED 2” Light Daisy Chain
with Stand-Off
LIT16100155
LIT16100214
Blue Lens Insert, Jumbo Spa
Light
LIT16100156
Faceted Bullet Lens,
Polycarbonate, UV Stable
LIT16100215
Silicone O-Ring for Lens
Pure XL UV Water Sanitizer
Pure XL Water Sanitizer,
Complete System
Replacement UV Lamp
LIT16000320
Replacement Quartz Sleeve
LIT16100260
Quartz Cap, Clear
LIT16100208
LED Light, 12 LED
LIT16100206
Replacement Cabinet Panels
The complete selection of replacement cabinets for
all models is very extensive and too lengthy for this
owner’s manual. See your Cal Spas deal to order
replacement panels for your spa, or call 1-800-CALSPAS.
LIT16800020
Rubber Seal, Purple
LIT16100227
25 Watt Transformer, 220V
ELE09900445
LED Lights
Small Controller Daisy
Chain
LIT16100218
Large Controller
LIT16100241
Quad LED Daisy Chain
Assembly
LIT16100211
Dual LED Daisy Chain
Assembly
LIT16100212
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
41
Diamond Series
Escape Series
DI750B / DI750L / DI760B /
DI760L / DI770B / DI770L /
DI780B / DI780L
84” x 84”
Standard Rust
ACC01200410
Standard Gray
ACC01200411
Standard Slate
ACC01200412
Standard Palomino
ACC01200419
Deluxe Rust
ACU02200250
Deluxe Gray
ACU02200251
Deluxe Slate
ACU02200256
Deluxe Palomino
ACU02200257
Custom Teal
ACU02200252
Custom Navy
ACU02200253
Custom Hunter
ACU02200254
DI850L / DI850B / DI860B /
DI860L / DI870B / DI870L /
DI880B / DI880L
93” X 93”
Standard Rust
ACC01200420
Standard Gray
ACC01200421
Standard Slate
ACC01200422
Standard Palomino
ACC01200423
Deluxe Rust
ACU02200260
Deluxe Gray
ACU02200261
Deluxe Slate
ACU02200266
Deluxe Palomino
ACU02200267
Custom Teal
ACU02200262
Custom Navy
ACU02200263
Custom Hunter
ACU02200264
DI970N / DI970A
93” x 130”
Standard Rust
ACC01200450
Standard Gray
ACC01200451
Standard Slate
ACC01200452
Standard Palomino
ACC01200454
Deluxe Rust
ACU02200290
Deluxe Gray
ACU02200291
Deluxe Slate
ACU02200295
Deluxe Palomino
ACU02200289
Custom Teal
ACU02200296
Custom Navy
ACU02200297
Custom Hunter
ACU02200299
ES536L
64” x 84”
Basic Rust 4” - 2.5”
ACC01200630
Basic Gray 4” - 2.5”
ACC01200631
Basic Slate 4” - 2.5”
ACC01200632
Basic Palomino 4” - 2.5”
ACC01200633
Standard Rust 5” - 3”
ACC01200460
Standard Gray 5” - 3”
ACC01200461
Standard Slate 5” - 3”
ACC01200464
Standard Palomino 5” - 3”
ACC01200466
ES628T
72” x 72”
Basic Rust 4” - 2.5”
ACC01200600
Basic Gray 4” - 2.5”
ACC01200601
Basic Slate 4” - 2.5”
ACC01200602
Basic Palomino 4” - 2.5”
ACC01200603
Standard Rust 5” - 3”
ACC01200566
Standard Gray 5” - 3”
ACC01200567
Standard Slate 5” - 3”
ACC01200568
Standard Palomino 5” - 3”
ACC01200559
ES732B/ ES732L/ ES748B/ ES748L
84” x 84”
Basic Rust 4” - 2.5”
ACC01200495
Basic Gray 4” - 2.5”
ACC01200496
Basic Slate 4” - 2.5”
ACC01200497
Basic Palomino 4” - 2.5”
ACC01200498
Standard Rust 5” - 3”
ACC01200410
Standard Gray 5” - 3”
ACC01200411
Standard Slate 5” - 3”
ACC01200412
Standard Palomino 5” - 3”
ACC01200419
Deluxe Rust
ACU02200250
Deluxe Gray
ACU02200251
Deluxe Slate
ACU02200256
Deluxe Palomino
ACU02200257
Custom Teal
ACU02200252
Custom Navy
ACU02200253
Custom Hunter
ACU02200254
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Appendix
Covers
Appendix
42
ES848B / ES848L / ES861B /
ES861L / ES864B / ES864L
93” x 93”
FA630B
76” x 84”
Basic Rust 4” - 2.5”
ACC01200424
Basic Rust 4” - 2.5”
ACC01200610
Basic Gray 4” - 2.5”
Basic Gray 4” - 2.5”
ACC01200425
ACC01200611
Basic Slate 4” - 2.5”
ACC01200426
Basic Slate 4” - 2.5”
ACC01200612
Basic Palomino 4” - 2.5”
Basic Palomino 4” - 2.5”
ACC01200427
ACC01200613
Standard Rust 5” - 3”
ACC01200420
Standard Gray 5” - 3”
ACC01200421
FA630L
78” x 84”
Standard Slate 5” - 3”
ACC01200422
Basic Rust 4” - 2.5”
ACC01200620
Basic Gray 4” - 2.5”
Standard Palomino 5” - 3”
ACC01200423
ACC01200621
Deluxe Rust
ACU02200260
Basic Slate 4” - 2.5”
ACC01200622
Basic Palomino 4” - 2.5”
Deluxe Gray
ACU02200261
ACC01200623
Deluxe Slate
ACU02200266
Deluxe Palomino
ACU02200267
FA736B / FA736L / FA760B /
FA760L / FA770B / FA770L
84” x 84”
Custom Teal
ACU02200262
Basic Rust 4” - 2.5”
ACC01200495
Custom Navy
ACU02200263
Basic Gray 4” - 2.5”
ACC01200496
Custom Hunter
ACU02200264
Basic Slate 4” - 2.5”
ACC01200497
Basic Palomino 4” - 2.5”
ACC01200498
Family Series
FAi518B
43” x 83”
FA750L
84” x 90”
Basic Rust 4” - 2.5”
ACC01002560
Basic Rust 4” - 2.5”
ACC01200680
Basic Gray 4” - 2.5”
ACC01002561
Basic Gray 4” - 2.5”
ACC01200681
Basic Slate 4” - 2.5”
ACC01002565
Basic Slate 4” - 2.5”
ACC01200682
ACC01002563
Basic Palomino 4” - 2.5”
ACC01200683
FA850B / FA850L
93” x 93”
ACC01002530
Basic Rust 4” - 2.5”
ACC01200424
Basic Gray 4” - 2.5”
ACC01002531
Basic Gray 4” - 2.5”
ACC01200425
Basic Slate 4” - 2.5”
ACC01002532
Basic Slate 4” - 2.5”
ACC01200426
Basic Palomino 4” - 2.5”
ACC01002533
Basic Palomino 4” - 2.5”
ACC01200427
FA520L
54” x 78”
FA890B / FA890L
90” x 90”
Basic Rust 4” - 2.5”
ACC01001095
Basic Rust 4” - 2.5”
ACC01002555
Basic Gray 4” - 2.5”
ACC01001096
Basic Gray 4” - 2.5”
ACC01002556
Basic Slate 4” - 2.5”
ACC01001097
Basic Slate 4” - 2.5”
ACC01002557
Basic Palomino 4” - 2.5”
ACC01001098
Basic Palomino 4” - 2.5”
ACC01002558
FA625T
72” x 72”
Basic Rust 4” - 2.5”
ACC01200600
Basic Gray 4” - 2.5”
ACC01200601
Basic Slate 4” - 2.5”
ACC01200602
Basic Palomino 4” - 2.5”
ACC01200603
Basic Palomino 4” - 2.5”
FA518R
Basic Rust 4” - 2.5”
78” ROUND
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
43
F1255 / F1239
FP4700 / F1770
93” x 141”
93” x 199”
Deluxe Rust
ACU02200407
ACU02200408
Deluxe Rust
ACU02200390
Deluxe Gray
Deluxe Gray
ACU02200391
Deluxe Slate
ACU02200409
Deluxe Slate
ACU02200392
Deluxe Palomino
ACU02200410
Deluxe Palomino
ACU02200393
Custom Teal
ACU02200411
Custom Navy
ACU02200412
Custom Hunter
ACU02200413
FP1455 / F1439
93” x 171”
Deluxe Rust
ACU02200520
Deluxe Gray
ACU02200521
Platinum Series
Deluxe Slate
ACU02200522
Deluxe Palomino
ACU02200523
84” x 84”
Custom Teal
ACU02200524
PL750B / PL750L / PL760B /
PL760L / PL770B / PL770L /
PL780B / PL780L
Custom Navy
ACU02200525
Standard Rust
ACC01200410
Custom Hunter Green
ACU02200526
Standard Gray
ACC01200411
Standard Slate
ACC01200412
FP1655
93” x 189”
Deluxe Rust
ACU02200595
Deluxe Gray
ACU02200596
Deluxe Slate
ACU02200597
Deluxe Palomino
ACU02200598
FP2400
93” x 166”
Standard Palomino
ACC01200419
Deluxe Rust
ACU02200250
Deluxe Gray
ACU02200251
Deluxe Slate
ACU02200256
Deluxe Palomino
ACU02200257
Custom Teal
ACU02200252
Custom Navy
ACU02200253
Custom Hunter
ACU02200254
93” x 93”
Deluxe Rust
ACU02200420
Deluxe Gray
ACU02200421
Deluxe Slate
ACU02200422
Deluxe Palomino
ACU02200423
Custom Teal
ACU02200424
PL850B / PL850L / PL860B /
PL860L / PL870B / PL870L /
PL880L / PL880B
Custom Navy
ACU02200425
Standard Rust
ACC01200420
ACU02200426
Standard Gray
ACC01200421
Standard Slate
ACC01200422
Standard Palomino
ACC01200423
ACU02200400
Deluxe Rust
ACU02200260
Deluxe Gray
ACU02200401
Deluxe Gray
ACU02200261
Deluxe Slate
ACU02200402
Deluxe Slate
ACU02200266
Deluxe Palomino
ACU02200406
Deluxe Palomino
ACU02200267
Custom Teal
ACU02200403
Custom Teal
ACU02200262
Custom Navy
ACU02200404
Custom Navy
ACU02200263
ACU02200405
Custom Hunter
ACU02200264
Custom Hunter
FP2500 / F1640
Deluxe Rust
Custom Hunter
93” x 200”
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Appendix
Fitness Series
Appendix
44
Keeping Fit with your Spa
IMPORTANT: Always consult your physician before starting any exercise activity or program. The Ultimate
Fitness series spas feature rubber exercise bands. When stretched, these bands create a high tension condition.
Improper use or failure to connect the exercise bands properly may cause injury. Always inspect all of the
exercise equipment prior to beginning any exercise. Do not use any damaged equipment.
The fitness equipment consists of:
•
Two rowing arm bars
•
Two 62” exercise bands
•
Two 32” exercise bands
•
Two 27” exercise bands
•
Two hand grips
•
Two ankle bands
•
Two hand loops
•
An exercise belt.
This equipment attaches to the exercise anchors located on the spa walls.
Ultimate Fitness Series Exercise Program
Refer to the equipment configurations shown on the next page for the following exercises.
Seated Row
Use the exercise bars in a seated position with your
feet stable, abs tight and lower back stable. Keep
your palms down, arms extended with elbows slightly
bent. Pull towards your chest squeezing your shoulder
blades to the middle back and returning slowly to the
starting position.
Standing Chest Fly
Using the exercise grips, place palms sideways facing
your body with your elbows slightly bent. Pull your
body forward, bringing hands together, squeezing and
flexing chest muscles, then slowly returning to the
starting position.
Standing Chest Press
Using the exercise grips, place your palms down with
your elbows bent at 90˚. Press forward bringing your
hands together, squeezing and flexing your chest
muscles, then slowly return to the start position.
Standing Shoulder Press
Using the exercise grips, place your palms facing
away from your body with your elbows bent at 90˚.
Press upward bringing your hands together in front of
you, above your head and slowly return to the start
position.
Arm Curls
Using the exercise grips, place your hands face up with
your elbows slightly bent, pull upward towards your
chin squeezing and flexing your biceps then slowly
return to start position.
Running or Walking
Attach the exercise belt around your waist and attach
the two 62” exercise bands to the far wall of the spa.
Turn on the two swim jets and walk or run into jet
stream.
Leg Stretching and Strength Training
Attach an ankle band to your ankle and attach a 62”
exercise band to any exercise anchor. Lift your leg to
the side or back as the band provides tension.
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
45
Appendix
Connecting the Exercise Equipment
The drawings below show different ways the exercise
kit can be connected depending on the exercises you
wish to do.
Rowing Configuration
62” Exercise Bands
Strength Training Configuration
62” Exercise Bands
Rowing Bars
32” Exercise Bands
(optional)
27” Exercise
Band
32” Exercise
Bands
Configuration course ou marche
Hand Grips
Configuration assouplissement
When attaching the
arm bar, place the hook
into the eye pad.
157.5 cm bandes
d’exercise
157.5 cm bandes
d’exercise
Ceinture
d’exercise
Bandes
de chevilles
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
46
Appendix
Troubleshooting
Symptom
Possible Causes
Possible Solutions
System / Power Problems
System does not work
Power is turned off
Reset spa
Control pad and spa
equipment do not
operate
No electrical power to spa
Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
The 20 or 30A fuse, depending on
the system, has blown
Contact your dealer
Spa is trying to heat up
Check the temperature setting is in
Standard mode
Spa is in filter cycle
Normal. No adjustment necessary
Spa is in Standard mode
Check setting
Control panel displays
a message
An error may have has occurred
See Diagnostic Messages on page 18 for
message code meanings
GFCI breaker trips
repeatedly
Improper wiring to spa or GFCI
breaker is defective
Consult with a qualified electrician
There is a defective component on
the spa
Contact your dealer
Heating mode not selected
See control panel instructions on pages
12 through 17
Water level is too low
Add water to correct level
No electrical power to spa
Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
Heater is defective
Contact your dealer
Gate valve is partially or fully closed
Open gate valves. Note: Never operate
your spa with the gate valves closed!
Thermostat has been turned down
Set control panel to a higher temperature
Insufficient filtration time
Increase filtration time
Water level is too low
Add water to correct level
No electrical power to spa
Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
Dirty filter cartridge
Clean filter cartridge
Gate valves closed
Open gate valves
Spa cover improperly positioned
Align spa cover
Filtration time is set too long
Reduce filtration cycles, especially during
summer months
The spa does not turn
off
Heat Problems
Spa does not heat
Spa gets warm but
does not get hot
Spa gets too hot
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
47
Possible Causes
Possible Solutions
Water Problems
Water is not clean
For all water clarity problems, see page 21.
High water
consumption
Very high evaporation or heavy
splashing
Use the cover and refill as necessary
Low water stream
from the jets
Running in FILTER mode - slow
speed
Select high speed jets
Block wall suctions or skimmer
Clean the wall suction/skimmer. Remove
blockage
Dirty filter
Clean filter and replace
Jets are closed
Open jets
Valves closed
Open valves
Pump has airlock
Remove airlock by priming spa (page 11)
Jets are closed
Open jets
Power switched off, system off
Reset power
Pump is defective
Contact your dealer
Pump fluctuations
Low water. Check level on skimmer flap
Check the connections and empty
the hoses
Close or turn off empty cycle if necessary
No water stream from
the jets
Water leakage from
below the spa
Water Pressure Problems
Jets surge on and off
Water level is too low
Add water to normal level
Jets are weaker than
normal or do not work
at all
Jet valves are partially or fully closed
Open jet valves
Filter cartridge is dirty
See Cleaning the Filter
Air is trapped in the pump
Open the air bleed valve on each pump’s
housing and allow air to bleed out of the
system. Be sure to tighten each air bleed
valve as soon as water starts to flow.
The suction fittings are blocked
Remove any debris that may be blocking
the suction fittings
Gate valve is closed
Open gate valves. Note: Never operate your
spa with the gate valves closed!
Air control not open
Open the control
Jet spout opening not fixed properly
Check jet spout openings
Jet spout opening missing
Check jets and replace as necessary
Light bulb has burned out
Replace light bulb
Lighting system is defective
Contact your dealer
Air and Jets Problems
No airstream from the
jets
Light Problems
Standard spa light does
not work
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Appendix
Symptom
Appendix
48
Symptom
Possible Causes
Possible Solutions
Pump Problems
Pump runs constantly –
will not shut off
Problem with circuit board
Contact your dealer
Noisy pump
Water level is too low
Add water to normal level
Block wall suctions or skimmer
Clean the wall suction/skimmer
Damaged or worn-out motor block
Contact your dealer
Clogged floor suction or skimmer
Clean floor suction or skimmer
Leakage of air into suction line
Contact your dealer
Debris is inside pump
Contact your dealer
Gate valves are closed
Open gate valves. Note: Never operate your
spa with the gate valves closed!
Damaged or worn motor bearings
Contact your dealer
Improper or defective wiring
Contact your dealer
Pump turns off during
operation
Automatic timer has completed its cycle Start the cycle again
Pump has overheated due to the vents
on the equipment door being blocked
Clear items away from vents
The pump motor is defective
Contact your dealer
Pump has a burning
smell while running
Damaged or worn motor bearings
Contact your dealer
Pump does not work
Power may be turned off
Reset power
Pump has over heated
Let cool for one hour
Incorrect or faulty wiring of electrical
supply
Contact your dealer
Switch is off
Auto reset after the motor has cooled down
House circuit breaker tripped or in OFF
position
Reset circuit breaker
Motor overload condition
Motor overload will reset automatically. If
problem persists, contact your dealer
Damaged electrical cord
Contact your dealer
Pump cord not plugged in
Plug pump cord into red receptacle
GFCI tripped or in OFF position
Reset GFCI
Contact your dealer
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
49
U.S. and Canada
Portable Spas
This limited warranty is effective for portable spas manufactured after January 1, 2011 and is only valid
on portable spas delivered in the United States and Canada.
Cal Spas portable spas are warranted to be free from defects in material and workmanship. This warranty starts
from date of manufacture and ends either by specified time-frame listed below, owner-transfer, relocation, or
installation of any component other than by manufacturer.
This warranty extends through the selling dealer to the original purchaser at the original site of installation. It does
not apply to special offers and events. Warranty excludes Designer Series in-ground spas.
This warranty applies only to the spa models shown below.
Family Escape Platinum
Diamond,
Fitness
Spa Shell / Structural
LMS warrants against the loss of water through the spa shell due to
defects in materials and/or workmanship.
2 Years
3 Years
3 Years
5 Years
Interior Surface – Altair Plus /Quarite Plus
LMS warrants against cracks, blisters, peeling, discoloration and
delamination of Altair Plus / Quarite Plus interior surfaces.
2 Years
3 Years
3 Years
5 Years
Interior Surface – Standard Acrylic / Quarite
LMS warrants against cracks, blisters, peeling, discoloration and
delamination of standard acrylic/quarite interior surfaces.
2 Years
3 Years
3 Years
5 Years
Equipment
LMS warrants the spa’s electrical and electronic equipment,
specifically, the control box, control panel, pumps and air
blowers, against malfunction due to defects in materials and/or
workmanship.
2 Years
3 Years
3 Years
5 Years
Plumbing
LMS warrants all factory installed plumbing and Eliminator™ Plus
Wet Ends from loss of water due to defects in material and/or
workmanship.
2 Years
3 Years
3 Years
5 Years
Cabinets
LMS warrants Cal Premium™, Cal Select™ and Cal Stone™ panels
against cracking and warping. Excludes cabinet surface peeling,
blistering, fading, and delamination.
2 Years
3 Years
3 Years
3 Years
Components
LMS warrants XL Heat Exchanger™ and ozonator against malfunction
due to defects in materials and/or workmanship. Replacement
ozone cartridge is warranted separately -- see below.
2 Years
5 Years
3 Years
5 Years
2 years
3 years
3 years
5 years
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year
1 year
90 days
1 year
Labor
Applies to replacement of warrantable parts or components for
warranty repairs to the product.
Electronic Entertainment Components
Warranty includes stereo, iPod docking bay, speakers, power supply,
subwoofer, and LED light source. Excludes light bulbs.
Pure XL water sanitizer
Excludes replacement UV lamp.
Ozone Cartridge
Spa Covers
90 days 90 days
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Appendix
Limited Warranty
Appendix
50
Manufacturer Warranty
Spa covers and stereo systems are delivered with their
own manufacturer’s warranty. For more information,
see their warranties in the owner’s information package
that was delivered with your spa.
Electronic component warranty is extended through
the manufacturer of the product including, but not
limited to: stereos, UV water sanitizer components,
etc.
Authorized Repairs and Service
The factory authorized selling dealer is responsible for
performing all necessary repairs. To obtain service,
contact the selling dealer.
If the consumer is unable to obtain satisfactory
customer service from the selling dealer, written
notification must be given to the LMS Customer
Relations Department within 30 days of the reported
failure.
Warranty Performance
In the event of repairs or replacement of components
under warranty, shipping costs are the responsibility
of the spa owner. There will be no charge for parts
or labor on a covered item. Cost of labor is based on
flat rate schedule determined by LMS and distributed
to dealers.
The LMS service agent may assess a reasonable travel
or mileage charge per service call, which may include
diagnostic time.
If LMS determines that repair of a covered item is not
feasible, LMS reserves the right to replace the defective
merchandise with merchandise equivalent or equal in
value to the original merchandise.
non-LMS authorized personnel, incorrect electrical
installation, installation by unqualified personnel,
installation without a permit if required by local codes,
installation of any component other than by the
manufacturer, acts of God (including, but not limited
to, acts of nature and surrounding environments), and
any other cases beyond the control of LMS.
Examples of common acts invalidating this warranty
include, but are not limited to:
•
•
•
•
•
•
•
•
•
•
•
•
In the event of warranty product replacement requiring
a returned goods authorization (RGA), all removal,
replacement, installation and shipping costs are the
responsibility of the spa owner.
•
Proration of Warranty
•
Units determined by the Company to be non-repairable
will be replaced on a prorated basis with the same
or a comparable unit. The user will be charged one
percent of the current retail cost for each full month
of ownership from the date of purchase through the
date failure is determined to be non-repairable. This
charge will be waived during the first twelve months
of ownership.
Acts That Will Void This Warranty
This warranty is void if the spa has been subject to
negligence, alteration, misuse, abuse, repairs by
Use of spa in a non-residential application.
Scratches caused by normal use.
Operation of spas water temperature out of the
normal operating range of 32˚F (0°C) to 118˚F
(47.8°C).
Damage caused by incorrect water level (low,
overflow, etc.).
Damage caused by extreme weather conditions
(hot, cold, etc.).
Damage caused by dirt, sand and calcium.
Damage caused by clogged filter cartridges. See
filter cleaning recommendations in this owner’s
manual.
Damage caused by continued operation of this spa
with either a known or an unknown problem.
Damage caused by tri-chlor, acids, chlorine
tablets, any floating chemical devices, or any spa
chemicals not authorized by LMS.
Damage caused by improper water chemistry.
(High levels of chlorine, bromine, calcium, pH and
other excessive chemical levels.)
Damage caused by direct sunlight. Spas should
always be covered when not in use.
Damage caused as a result of failure to follow
operating instructions as defined within this
owner’s manual.
Damage caused by incorrect electrical installation,
electrical brownout, voltage spikes, or operation
of spa out of voltage range by more than ±10%.
Spas improperly installed or placed on nonapproved surfaces.
For relocating your spa without voiding your warranty,
contact Customer Service for relocation procedures.
Warranty Limitations
The limited warranty applies only to spas normally
used for personal, family or household purposes.
Although shell cracks, which are breaks in the shell
that go all the way through, are covered by this limited
warranty, cosmetic scratches, gouges and crazing are
not considered cracks and are not covered.
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
51
Appendix
Exclusions
Replaceable service items such as filters, light bulbs,
pillows, jet inserts, and filter covers are specifically
excluded from the limited warranty.
Equipment adjustments (such as pressure switch
adjustments) are specifically excluded from this
warranty.
Disclaimers
This limited warranty is made with the express
understanding that the spa is not an essential device
or medical device as defined under State and Federal
Law. LMS shall not be liable for loss of use of the spa
or other incidental or consequential costs, expense or
damages, which may include but are not limited to
removal of permanent deck or other custom fixtures or
the necessity for crane removal. Any implied warranty
shall have duration equal of the applicable warranty
stated above. Under no circumstances shall LMS or
any of its representatives be held liable for injury
to any person or damage to any property, however
arising.
Legal Remedies
This limited warranty gives you specific legal rights
and you may have other rights, which may vary from
state to state.
Customer Service
See your Cal Spas dealer for a copy of the applicable
warranty, details, and any questions you may have
regarding the warranty coverage on your spa.
Warranties for Limited Production Models
This warranty only covers the spa models shown
on page 49. Spas sold as limited production models
have their own warranties which are not covered in
this manual. Spa owners who purchased a limited
production spa should have received a written warranty
specific to their model. If you did not receive a written
warranty with your spa, contact the dealer or seller.
Any warranty or offer not in writing is not valid and will
not be honored by LMS.
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Appendix
52
2011 Portable Spa
www.calspas.com
LTR20111000, Rev. D
53
Appendix
2011 Portable Spa
LTR20111000, Rev. D
www.calspas.com
Warranty Registration
Easy Online Registration
Registering your new Cal Spas product is quick and easy! It is important that you register
your Cal Spas product as soon as possible. By taking just a few quick minutes to register, you
can enjoy product alerts, more efficient support, and quicker service.
Register now -- it’s fast and it’s easy!
1) Go to www.calspas.com/warranty
2) Fill in your information and click “Send Warranty Info”
Locating the product serial number
The serial number of your spa is located on a metal plate attached to the lower right front panel of the spa.
You will need this number to properly register your spa and activate coverage. Write this information in the
space provided below.
Spa Model: ____________________________________________________________________________
Spa Serial Number: _____________________________________________________________________
Date Purchased: _ ______________________________________________________________________
Date Installed: _________________________________________________________________________
Dealer’s Phone Number: _________________________________________________________________
Dealer’s Address: _______________________________________________________________________
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