Canon B820 Fax Machine User Manual

USER’S GUIDE
User’s Guide
PRINTED IN CHINA
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Read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.
Table of Contents
INTRODUCTION
Using this guide ...................................v
Important safety instructions.............vi
For your safety (Australia only) .......viii
Caution (New Zealand only) .............viii
1 SETTING UP
Unpacking ......................................... 1-1
Removing the shipping materials.....................1-2
Assembling the fax .......................... 1-3
Attaching components .....................................1-3
Making connections......................... 1-4
Connecting the telephone line, handset, and
external devices ...........................................1-4
Connecting the AC power cord.........................1-5
Setting the language.........................................1-5
Loading paper................................... 1-6
Paper guidelines...............................................1-6
Loading paper in the multi-purpose tray ..........1-7
Installing the BJ cartridge ............... 1-8
Guidelines ........................................................1-8
Installing the BJ cartridge in your fax...............1-9
Testing the fax................................................1-10
2 PREPARING TO USE
YOUR FAX
Main components of your fax ......... 2-1
Fax controls - the operation panel.. 2-2
Guidelines for entering
numbers, letters, and symbols.... 2-4
Correcting mistakes .........................................2-5
Setting the TEL LINE TYPE ............. 2-6
Dialing through a switchboard
(PBX) .............................................. 2-6
Registering the access type and the outside line
access number ............................................2-7
Registering sender information ...... 2-8
Personalizing your fax ......................................2-8
Setting the date and time .................................2-8
Registering your fax/telephone number and
name............................................................2-9
Setting the summer time................................2-10
Registering one-touch speed dialing
numbers and names................... 2-12
Registering coded speed dialing
numbers and names................... 2-14
Registering UCanTalk
voice tags .................................... 2-15
ii
Registering voice tags with one-touch/coded
speed dialing numbers and names............ 2-15
Adding voice tags to the one-touch/coded speed
dialing numbers ........................................ 2-15
Modifying voice tags...................................... 2-16
Deleting voice tags......................................... 2-16
3 DOCUMENTS AND PAPER
Preparing documents....................... 3-1
Types of documents you can scan................... 3-1
Problem documents ........................................ 3-1
Loading documents ......................... 3-2
Problems with multipage documents .............. 3-2
Paper requirements .......................... 3-3
Printable area................................................... 3-3
Loading paper.................................................. 3-3
4 MAKING COPIES
Copying documents ......................... 4-1
5 SENDING DOCUMENTS
Preparing to send a document ........ 5-1
Adjusting the quality of your documents ......... 5-1
Sending methods............................................. 5-2
Dialing methods............................................... 5-2
Sending documents ......................... 5-2
Direct sending.................................................. 5-2
Memory sending.............................................. 5-3
Manual sending ............................................... 5-4
Canceling sending............................ 5-5
Automatic dialing ............................. 5-5
Sending a document using one-touch speed
dialing or coded speed dialing numbers...... 5-5
Sending a document using directory dialing.... 5-6
Sending a document using UCanTalk .............. 5-7
Special dialing .................................. 5-8
Sending a document using caller history ......... 5-8
Long-distance dialing ...................................... 5-8
Redialing when the line is busy ...... 5-9
Manual redialing .............................................. 5-9
Automatic redialing.......................................... 5-9
Delayed sending ............................. 5-11
Sending other documents while the fax is set for
delayed sending ........................................ 5-12
Canceling delayed sending............................. 5-12
Sequential broadcasting ................ 5-13
Sending a document to more than
one location............................................... 5-13
Documents stored in memory ....... 5-14
Table of Contents
Printing a list of documents in memory .........5-14
Printing a document in memory.....................5-14
Deleting a document from memory................5-15
Forwarding telephone messages.. 7-12
6 RECEIVING DOCUMENTS
When a forwarded call is
received ....................................... 7-15
Different ways to receive
a document.................................... 6-1
Setting the receive mode................. 6-2
Receiving both documents and telephone calls
automatically: Fax/Tel mode ........................6-2
Receiving documents manually:
MANUAL MODE...........................................6-4
Receiving documents with an answering machine:
ANS.MACHINE MODE
(FAX-B820/B822 only).................................6-4
Other features................................... 6-5
Saving ink ........................................................6-5
Changing calling volume ..................................6-5
Receiving documents in memory while performing
another task or when a problem occurs ......6-5
Polling to receive documents ...........................6-5
Setting CALLER ID ........................... 6-6
Canceling receiving ......................... 6-8
Telstra FaxStream™ Duet
(Australia only).............................. 6-8
Setting the forwarding number ...................... 7-12
Setting the number of redial times................. 7-13
Setting PIN ENTRY ........................................ 7-14
8 SETTINGS AND
ACTIVITY REPORTS
Selecting a menu .............................. 8-1
Activity reports ................................. 8-7
How to print a report ....................................... 8-7
Activity report .................................................. 8-8
One-touch speed dialing list ............................ 8-8
Coded speed dialing list ................................... 8-8
User’s data list ................................................. 8-8
List of documents in memory .......................... 8-8
TX (Transmission) report................................. 8-8
RX (Reception) report...................................... 8-8
Multi TX/RX (Transaction) report..................... 8-8
9 SOLUTIONS TO
COMMON PROBLEMS
Clearing jams .................................... 9-1
Setting the fax for network switch....................6-8
Operation for network switch system...............6-8
Jams in the document tray .............................. 9-1
Jams in the multi-purpose tray ........................ 9-1
Telecom FaxAbility
(New Zealand only) ....................... 6-9
Periodic cleaning .............................. 9-2
Setting the fax for network switch....................6-9
Operation for network switch system...............6-9
7 USING TAM MODE
(FAX-B840 only)
Recording the outgoing message .. 7-1
Types of messages that can be recorded .........7-1
Recording the outgoing message.....................7-1
Setting TAM MODE........................... 7-2
Setting the recording time for a telephone
message ......................................................7-3
Setting TAM MONITOR ....................................7-4
Setting TOLL SAVER ........................................7-5
Recording voice memos.................. 7-6
Deleting messages........................... 7-7
Playing telephone messages .......... 7-8
Remote control features .................. 7-9
Registering the password for remote control ...7-9
Using remote control .....................................7-10
Cleaning the exterior of the fax ........................ 9-2
Cleaning the interior of the fax ......................... 9-2
Testing and cleaning the BJ cartridge print
head ............................................................ 9-4
Replacing the BJ cartridge ............................... 9-5
Troubleshooting ............................... 9-7
Paper feeding problems................................... 9-7
Faxing problems .............................................. 9-8
Copying problems.......................................... 9-12
Telephone problems ...................................... 9-12
Print quality problems ................................... 9-13
General problems .......................................... 9-13
LCD messages ................................ 9-14
In case of a power failure............... 9-18
During a power failure ................................... 9-18
Memory clear report ...................................... 9-18
Specifications .............S-1
Index.............................I-1
iii
Model Name
• H12414 (FAX-B840/B820/B822)
Copyright
Copyright © 2004 by Canon Inc. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
or computer language in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual, or otherwise, without the prior written permission of Canon Inc.
Trademarks
Canon, UCanTalk, and BJ are registered trademarks. UHQ is a trademark of Canon Inc.
All other product and brand names are registered trademarks, trademarks or service marks of
their respective owners.
As an ENERGY STAR® Partner, Canon Inc. has determined that these products meet
the ENERGY STAR® guidelines for energy efficiency.
iv
Using this guide
This guide provides detailed information on how to set up, operate, maintain, and troubleshoot
your fax.
Please read the list below to become familiar with the symbols, terms, and abbreviations used in
this guide.
Cautions tell you how to avoid actions that could injure you or damage your fax. In order to use
your fax safely, always observe these cautions.
Notes provide advice on using your fax more effectively, describe operating restrictions, and tell you
how to avoid minor difficulties. Reading these is recommended to make the most of your fax and its
functions.
(see p. xx)
default
document
menu
and
buttons
transaction number
TX/RX NO.
TX
RX
TRANSMITTING OK
Indicates a page number that you can refer to for more information
on the topic of the previous sentence or paragraph.
A setting that remains in effect unless you change it.
The original sheet(s) of paper you send, receive, or copy with your
fax.
A list of settings from which you select an item to set up or change. A
menu has a title which appears on the LCD.
Used to select an item in a menu. Press to select the next item, and
press
to select the previous item.
When you send or receive a document, your fax automatically
assigns the document a unique transaction number. A transaction
number is a four-digit number that will help you keep track of
documents you send and receive.
TX/RX NO. is the abbreviation used for “transaction number.”
Denotes Transmission.
Denotes Reception.
LCD display. The contents of the LCD display may vary depending
on the current settings.
In addition, this guide uses brackets to identify the buttons you press when performing different
functions: [Stop].
This guide contains information for three Canon models. Please note that the illustrations of the fax in
this guide may differ from your model. Instructions for specific models are labelled with the fax
names.
v
Important safety instructions
Read these safety instructions thoroughly before using your fax.
Except as specifically described in this guide, do not attempt to service the fax yourself. Never
attempt to disassemble the fax: opening and removing its interior covers will expose you to
dangerous voltages and other risks. For all service, contact your local authorized Canon dealer
or the Canon help line.
■ Handling and maintenance
•
•
•
•
Follow all warnings and instructions marked on the fax.
Do not subject the fax to strong physical shock or vibration.
Always unplug the fax before moving or cleaning it.
To avoid paper jams, never unplug the power cord, open the printer cover, or remove paper
from the multi-purpose tray while printing.
• When transporting the fax, leave the BJ cartridge installed in the cartridge holder and tape the
cartridge holder to the right side of the fax. This will prevent ink spilling inside the fax.
• Always lift the fax by its base as shown below. Never lift it by any of its attachments or covers.
• Do not push objects of any kind into the slots or openings on the fax as they may touch
dangerous voltage points or short out parts. This could result in fire or electric shock.
• Do not allow small objects (such as pins, paper clips, or staples) to fall into the fax. If
something does fall into the fax, unplug it immediately and contact your local authorized
Canon dealer or the Canon help line.
• To avoid spillage in or around the fax, do not eat or drink near it. If you spill liquid or if any
substance falls into the fax, unplug the fax immediately and contact your local authorized
Canon dealer or the Canon help line.
• Keep the fax clean. Dust accumulation can prevent the fax from operating properly.
• Unplug the fax from the wall outlet and refer service to qualified personnel under the
following conditions:
– When the power cord or plug is damaged or frayed.
– If liquid has spilled into the fax.
– If the fax has been exposed to rain or water.
– If the fax does not operate normally when you have followed the instructions in this guide.
Adjust only those controls that are covered by the instructions in this guide. Improper
adjustment of other controls may result in damage and may require extensive work by a
qualified technician to restore the product to normal operation.
– If the fax has been dropped or the body has been damaged.
– If the fax exhibits a distinct change in performance, indicating a need for servicing.
vi
■ Location
• Place the fax on a flat, stable, vibration-free surface.
• Place the fax in a cool, dry, clean, well ventilated place.
– Make sure the area is free from dust.
– Make sure the location is not affected by extreme temperature changes, and always stays
between 10° and 32.5°C.
– Make sure the area’s relative humidity is always between 20% and 85%.
• Keep the fax away from direct sunlight.
• Do not use the fax near water. Make sure that no wet or humid objects come into contact with
the fax.
• Do not use or store the fax outdoors.
• Do not install the fax near devices that contain magnets or generate magnetic fields, such as
speakers.
• Place the fax near a standard 200-240 V AC power outlet.
• To ensure reliable operation of the fax and to protect it from overheating, do not block the
exhaust vent and never block or cover any openings on the fax by placing it on a bed, sofa, rug,
or other similar surface. Do not place the fax in a cupboard or built-in installation, or near a
radiator or other heat source unless proper ventilation is provided. Install the fax
approximately 10 cm away from walls and other equipment. For the dimensions of the fax, see
p. S-1.
• Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach
the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the
fax, unplug it immediately. Contact your local authorized Canon dealer or the Canon help line.
• Do not allow anything to rest on the power cord, and do not place the fax where the cord will
be walked on. Make sure the cord is not knotted or kinked.
■ Power supply
• During electrical storms, disconnect the power cord from the power outlet. (Please note that
any documents stored in the fax’s memory will be deleted when you unplug the fax.)
• Whenever you unplug the fax, wait at least five seconds before you plug it in again.
• If dust accumulates around the plug of the power cord when it is connected to a power outlet,
unplug the fax and wipe the plug with a clean, dry cloth.
This product emits low level magnetic flux.
If you use a cardiac pacemaker and feel abnormalities, please move away from this product and
consult your doctor.
vii
For your safety (Australia only)
To ensure safe operation the three-pin plug supplied must be inserted only into a standard threepin power point which is effectively earthed through the normal household wiring.
Extension cords used with the equipment must be three-core and be correctly wired to provide
connection to earth. Wrongly wired extension cords are a major cause of fatalities.
The power point shall be located near the equipment and shall be easily accessible.
The fact that the equipment operates satisfactorily does not imply that the power point is earthed
and the installation is completely safe. For your safety, if in any doubt about the defective
earthing of the power point, consult a qualified electrician.
Caution (New Zealand only)
1. This equipment may not necessarily provide for the effective hand-over of a call to or from a
telephone connected to the same line.
2. The operation of this equipment on the same line as telephone or other equipment with
audible warning devices or automatic ring detectors will give rise to bell tinkle or noise and
may cause false tripping of the ring detector. Should such problems occur, the user is not to
contact Telecom Faults service.
3. Should this equipment become physically damaged, disconnect immediately from the
Telecom connection and power source and contact your nearest service agent.
4. To relocate the equipment, please:
1) Disconnect the equipment from the Telecom connection.
2) Disconnect the equipment from the power source.
3) Reconnect the equipment to the power source.
4) Reconnect the equipment to the Telecom connection.
5. If the supply cord of this equipment is damaged, it must be replaced by the special cord (Parts
NO.: HH2-1910).
6. Not all standard telephones will respond to incoming ringing when connected to the extension
socket.
7. This device may be subject to bell tinkle, or mistakenly enter receive mode when calls are
made from another device on the same line. If this occurs, the problem should not be referred
to the Telecom Faults service.
8. Please note when you connect an extension phone to this device, if you use an extension
phone which has features such as “last number redial,” redial memory numbers may be lost.
viii
1
SETTING UP
Unpacking
• It is best to have someone hold the box while you lift the fax and its protective packaging out
of the carton.
Make sure you have the following items:
Main unit
Handset
1
SETTING UP
As you unpack your fax, save the carton and packing material in case you want to move or ship
the fax in the future.
Carefully remove all items from the box.
Multi-purpose
tray
BX-3 Black
BJ cartridge
You should also have the following:
• Power cord
• Telephone line cord
• Documentation
• Warranty*
• Destination labels
If any of these items are damaged or missing, contact your local authorized Canon dealer or the
Canon help line immediately.
* This item is only included in some countries.
1-1
Removing the shipping materials______________
1
Remove the protective piece a .
2
Open the printer cover by gently pulling it towards
you.
3
Open the document tray.
4
Remove the shipping tapes b and the protective
pieces c.
Close the printer cover until it locks into place.
5
Close the document tray.
1
3
2
3
The actual shipping materials may differ in shape, quantity, and position from the ones shown above.
1-2
Assembling the fax
Attaching components _________________________
1
SETTING UP
For user convenience, the destination labels provided with your fax should be fitted over the onetouch speed dialing buttons on the left of the operation panel.
1
Insert the tabs on the multipurpose tray into the slots on
the fax.
1-3
Making connections
Connecting the telephone line, handset, and
external devices _______________________________
There are three jacks on the back of the fax for connection of the following:
Telephone line
Handset
Extension phone (a telephone that
you may wish to have placed away
from the fax to use at a different
location) or answering machine*.
Be sure to connect any external devices before using the fax.
* FAX-B820/B822 only.
1
Connect the supplied telephone line cord to the
telephone line jack on your wall.
jack, then the other end to the
2
3
1
2
1-4
Connect the handset to the
jack, and place it in its cradle.
3
Connect an extension phone or an answering machine* to the
jack.
* FAX-B820/B822 only.
1
SETTING UP
• You cannot use the extension phone while the fax is using the phone line.
• Due to the range of specifications, Canon cannot guarantee that all answering machines will
be compatible with your fax.
• If you have connected an external device to your fax, be sure to select the correct receive mode
(see Chapter 6).
• If the extension phone does not have its own power supply, any redial data in the extension
phone memory may be lost after an extended fax transmission.
Connecting the AC power cord ________________
Plug the fax into a 200 - 240 volt AC 50/60 Hz outlet.
1
Plug the power cord connector into the rear of the fax.
2
Plug the other end of the power cord into a properly grounded AC power outlet.
There is no power switch on the fax. The power is on as long as the fax is plugged in.
Setting the language ___________________________
You need to select the correct language for the LCD display and reports. See pp. 2-2, 2-3 for the
buttons on the operation panel.
1
Press [Start/Copy].
2
Use [ ] or [ ] to select the preferred language for the LCD display and reports, then
press [Start/Copy].
Registration ends and the fax enters standby mode.
1-5
Loading paper
Paper guidelines _______________________________
• Be sure to load paper of the correct size, weight, and quantity recommended for your fax
(see pp. 3-3, S-1).
• Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their
original packaging, in a cool, dry location.
• Store paper at 18º-24ºC, 40%-60% relative humidity.
• To avoid paper jams and poor print quality, do not print on damp, curled, wrinkled, or torn
paper.
• Use cut-sheet paper only, not paper that comes on a roll.
• Use only paper that has a thickness of between 0.09 and 0.13 mm. Thick paper may damage
the BJ cartridge print head.
• Do not load paper beyond the paper limit mark ( ) on the paper guide. Doing so may cause
problems. Also, make sure there are no gaps on either side of the paper stack.
Paper limit mark
Tab
No gaps here
• Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock with
paper already loaded.
• Do not leave paper stacked in the multi-purpose tray for long periods of time since it may bend
or curl and cause problems.
• Certain environmental conditions, such as extreme temperatures or humidity, can cause some
paper to misfeed in the multi-purpose tray. If you have trouble, feed one sheet at a time.
• Depending on the density of the printed pages, the ink may need time to dry. Within two or
three seconds, the ink becomes smudge-resistant. After drying for several minutes, the ink
becomes water-resistant.
• If your printed page contains a large amount of graphics, the ink on the page may be damp due
to the print density. Let the page dry for approx. 30 to 60 seconds. Then remove the page
carefully without touching any surfaces.
• If paper curls after printing, remove it immediately; otherwise paper jams may occur.
• The platen (a roller inside the fax) may become inked if paper misfeeds. If this happens, clean
inside the fax (see p. 9-2).
1-6
Loading paper in the multi-purpose tray ______
Squeeze, then slide the paper guide to the left.
2
Fan a stack of paper, then tap the edge of the stack on a flat surface to even the stack.
3
Insert the stack face up into the multi-purpose tray a, and align the right edge of the
stack with the right side of the multi-purpose tray. Then slide the paper guide b snugly
against the left edge of the stack.
1
SETTING UP
1
Be careful not to press the paper guide strongly against the stack, or the paper will not be fed properly.
1
2
1-7
Installing the BJ cartridge
The first time you set up your fax, you have to install the BJ cartridge before you can begin
receiving and copying documents.
For information on replacing the BJ cartridge, see p. 9-5.
Guidelines ______________________________________
• Use only a Canon BX-3 Black BJ cartridge in your fax.
• Store BJ cartridges at room temperature.
• When the BJ cartridge print head is left exposed, it easily dries out and becomes unusable. To
avoid this, follow these recommendations:
– Keep BJ cartridges in the packaging until you are ready to use them.
– Never remove the BJ cartridge unless you are going to replace it.
– Keep the cartridge holder in the home position (on the right side of the fax) when you are not
using the fax.
The ink in the BJ cartridge is difficult to clean up if spilled. Follow the precautions below when
handling the BJ cartridge.
– Carefully remove packaging from BJ cartridges.
– Do not attempt to disassemble or refill BJ cartridges.
– Do not shake or drop BJ cartridges.
• Replace BJ cartridges after one year of use, even if you have not been alerted to replace it.
If you need to unplug the fax, wait until it returns to standby mode (time and receive mode displayed
on the LCD). Otherwise the cartridge holder may not be in its home position; causing the BJ cartridge
to remain uncapped and dry out.
• Store BJ cartridges out of the reach
of children. If anyone inadvertently
ingests ink, consult a physician
immediately.
• Do not touch the metallic areas on
the BJ cartridge.
Do not touch these metallic areas.
1-8
Installing the BJ cartridge in your fax_________
When a BJ cartridge is not installed in your fax, PUT IN CARTRIDGE is displayed on the LCD.
Make sure the fax is plugged in.
2
Load the paper in the multi-purpose tray.
3
Open the printer cover by gently pulling it towards you (see p. 1-2).
4
Raise the cartridge lock lever on the cartridge holder.
5
Remove the BJ cartridge from its package, then remove the orange protective cap a and
tape b.
1
SETTING UP
1
1
2
Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head.
1-9
6
Align the slot in the cartridge with the yellow post in the fax, and with the label facing
outwards, insert the BJ cartridge into the cartridge holder. Lower the cartridge lock lever
until you hear a click to lock the cartridge in place.
The yellow post (BJ cartridge guide) should be visible through the slot. The BJ cartridge tilts slightly to
the left before lowering the cartridge lock lever.
7
Close the printer cover.
If the AUTO TEST PRINT setting is set to ON:
The fax automatically prints a test page every time you insert a BJ cartridge.
You can turn off automatic test printing by changing the AUTO TEST PRINT setting. See SYSTEM
SETTINGS, p. 8-5.
• Do not try to manually move or stop the cartridge holder.
• Do not touch the components shown below or any metal parts.
Ribbon
cable
Guide rail
Round shaft
Circuit board
Testing the fax _________________________________
After you have assembled the fax, loaded the paper, and installed the BJ cartridge, you can make
sure the fax is printing properly by making several copies of a document (see p. 4-1).
If you have problems printing, see Chapter 9.
1-10
2
PREPARING TO USE YOUR FAX
Main components of your fax
2
Multi-purpose tray
Document guide
Handset
Operation panel
Printer cover
PREPARING TO USE YOUR FAX
Document tray
Cartridge holder
2-1
Fax controls - the operation panel
The buttons on the operation panel may differ from the ones shown in this chapter.
TAM LED (see p. 7-2) (FAX-B840 only)
Microphone
(see pp. 2-13, 7-1)
LCD
Rewind/Forward buttons (see p. 7-8)
(FAX-B840 only)
FAX-B840
01
Report
02
03
Cleaning Send Options
04
05
06
Space
R
07
Polling
Clear
08
09
Ink Saver Caller History
Receive Mode Resolution
Function
One-touch speed
dialing/Special
function buttons
(see below)
01
Report
02
03
Cleaning Send Options
04
05
R
07
Polling
Space
06
Clear
09
08
Ink Saver Caller History
Receive Mode Resolution
Function
1
2
3
ABC
DEF
4
GHI
5
JKL
MNO
7
PQRS
8
TUV
WXYZ
0
#
6
9
Numeric buttons
See next page for buttons on
the operation panel.
Report button (see p. 8-7)
Cleaning button (see p. 9-4)
Send Options button (see pp. 5-3, 5-11)
R button (see p. 2-6)
Space button (see p. 2-5)
Clear button (see p. 2-5)
Polling button (see p. 6-6)
Ink Saver button (see p. 6-5)
Caller History button (see p. 5-8)
Receive Mode button (see p. 6-2)
Resolution button (see pp. 4-1, 5-1)
Function button (see p. 2-6)
The buttons on the left of the operation panel have the following two functions:
• One-touch speed dialing buttons (see p. 2-12)
• Special function buttons
When the [Function] button is pressed, the special function buttons (function marked under
each button) can be used to perform various operations.
2-2
Scroll/Cursor buttons (see pp. 2-5, 6-5, 7-8, 8-1)
TAM Mode button (see p. 7-2)
Delete button (see p. 7-7)
Record button (see p. 7-1)
(FAX-B840 only)
Hook button (see p. 5-4)
Redial/Pause button (see pp. 5-8, 5-9)
Coded Dial/Directory button (see pp. 5-5, 5-6)
Stop button
Start/Copy button
UCanTalk button (see p. 5-7)
PREPARING TO USE YOUR FAX
Play button (see p. 7-8)
2
2-3
Guidelines for entering
numbers, letters, and symbols
When you come to a step that requires you to enter a name or number, see the table below to
determine which numeric button to press for the letter you want.
Button Uppercase Letter
Mode (:A)
Lowercase Letter
Mode (:a)
Number Mode
(:1)
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
PQRS
7
TUV
8
WXYZ
9
0
#
Uppercase letter
mode (:A)
Lowercase letter
mode (:a)
Number mode
(:1)
After 60 seconds of no operation panel input, the fax returns to standby mode and any unregistered
changes are lost
■ Entering letters and numbers
1
Press [ ] to switch between the letter and number mode.
_
2
:A
Press the numeric button that contains the letter or number you want.
• Press repeatedly until the letter you want appears.
• If you are unsure which button to press, see the table above.
C
2-4
:A
3
Continue entering other letters or numbers using the numeric buttons.
■ Entering symbols
1
Press [#] repeatedly until the symbol you want appears.
#
2
:1
If you want to enter another symbol, press [ ] to move the cursor to the right, then press
[#] repeatedly until the symbol you want appears.
Correcting mistakes ___________________________
You can clear an entire entry by pressing [Clear]. Alternatively, follow the procedure below to
correct individual letters:
1
Use [ ] or [
CANEN
2
] to move the cursor under the incorrect letter.
:A
Use the numeric buttons to enter the correct letter over the incorrect letter.
CANON
3
2
PREPARING TO USE YOUR FAX
• If the next letter you want to enter is under a different numeric button, simply press that button until
the letter you want appears.
-orIf the next letter you want to enter is under the same numeric button you pressed in step 2, press [ ]
to move the cursor to the right. Then press that same numeric button repeatedly until the letter you
want appears.
• To enter a space, press [Space].
:A
When you have finished making corrections, press [Start/Copy] to register your new entry.
2-5
Setting the TEL LINE TYPE
Before using your fax, make sure it is set for the telephone line type of your telephone system. If
you are unsure of your telephone line type, check with your local telephone company.
See pp. 2-2, 2-3 for the buttons on the operation panel.
1
Press [Function].
Press [Start/Copy] twice.
DATE & TIME
2
Use [ ] or [ ] to select TEL LINE TYPE.
Press [Start/Copy].
ROTARY PULSE
3
Use [ ] or [
] to select the appropriate line type.
You can also select TOUCH TONE.
Press [Start/Copy].
4
Press [Stop].
Setting ends and the fax returns to standby mode.
Dialing through a switchboard
(PBX)
A PBX (private branch exchange) is an on-site telephone switchboard.
• If your fax is connected through a switchboard, dial an outside line access number first. Then
dial the rest of the number.
• If you want to dial with automatic dialing, you may have to insert a pause between the outside
line number and the telephone number when you register the number for one-touch or coded
speed dialing.
• When the fax is connected to a PBX or other telephone switching system, you can register the
access type and outside access line number under the [R] button (see p.2-7). Once you have
registered them, you simply need to press [R] before dialing a fax or telephone number.
2-6
Registering the access type and the outside
line access number ____________________________
See pp. 2-2, 2-3 for the buttons on the operation panel.
2
Press [Function].
2
Press [Start/Copy] twice.
DATE & TIME
3
Use [ ] or [ ] to select R-KEY SETTING.
Press [Start/Copy].
PSTN
4
Use [ ] or [ ] to select PBX.
Press [Start/Copy].
HOOKING
5
Use [ ] or [
PREPARING TO USE YOUR FAX
1
] to select the access line type for the switching system.
You can select PREFIX or HOOKING.
Press [Start/Copy].
If you selected HOOKING, proceed to step 7.
6
If you chose PREFIX in step 5:
Enter the outside line access number (up to 19 digits) using the numeric buttons and then
press [Redial/Pause].
TEL=
123456P
Press [Start/Copy].
7
Press [Stop].
Registration ends and the fax returns to standby mode.
2-7
Registering sender information
Personalizing your fax _________________________
■ Identifying your documents
When sending a document, you can have your fax number and your name (known as your ID),
and the sending date and time printed out by the receiving fax machine. This information is
called your TTI (Transmit Terminal Identification) and appears at the top of the faxed document
in small type.
By identifying the documents you send, the receiving party will be able to recognize your fax
messages at a glance. The illustration below shows a sample document with the identifying
information.
27/12/2003 10:12 FAX 123 4567
CANON
CANON CANADA
001
The page number
THE SLEREXE COMPANY LIMITED
SAPORS LANE•BOOLE•DORSET•BH25 8ER
TELEPHONE BOOLE (945 13) 51617 – FAX 123456
Our Ref. 350/PJC/EAC
The name of the party who is
receiving the document
Your name or company name
Your fax/telephone number
TELEPHONE # MARK (You can select TEL or FAX, see p. 8-2.)
The date and time you sent the document
The top line includes the name of the receiving party if you send the document using one-touch
speed dialing or coded speed dialing and you registered the party’s name.
Setting the date and time______________________
The date and time appear on the LCD as well as on the documents you send.
1
Press [Function].
Press [Start/Copy] three times.
20/12 2003
2-8
13:30
2
Use the numeric buttons to enter the date and time using the day-month-year format
(DD/MM/20YY).
• Set the time using the 24-hour clock system. Precede single digits with a zero.
Example: 3:00 p.m. = 15:00
• To change the date format, see SYSTEM SETTINGS, p. 8-5.
Press [Start/Copy].
Press [Stop].
Registration ends and the fax returns to standby mode.
Registering your fax/telephone number and
name____________________________________________
This information appears at the top of each document you send.
1
Press [Function].
Press [Start/Copy] twice.
DATE & TIME
2
Use [ ] or [ ] to select UNIT TELEPHONE #.
Press [Start/Copy].
3
Enter your fax number (up to 20 digits) using the numeric buttons.
PREPARING TO USE YOUR FAX
3
2
You can enter a plus sign (+) or space to make your number easier to read. To enter a plus sign (+), press
[#].
TEL=
123 xxxx
Press [Start/Copy] twice.
4
Enter your name (up to 16 letters) using the numeric buttons (see pp. 2-4, 2-5).
CANON
:A
Press [Start/Copy].
5
Press [Stop].
Registration ends and the fax returns to standby mode.
2-9
Setting the summer time ______________________
Your fax supports the summer time system that shifts the clock time ahead or back according to
the change in seasons. You can select if the time information in your fax changes to match your
country’s summer time system, and also set the day and time when the summer time begins and
ends.
1
Press [Function].
Press [Start/Copy].
2
Use [ ] or [ ] to select SYSTEM SETTINGS.
Press [Start/Copy].
3
Use [ ] or [ ] to select SUMMER TIME.
Press [Start/Copy].
ON
4
Use [ ] or [ ] to select ON or OFF.
Press [Start/Copy].
5
• If you selected OFF in step 4, press [Stop] to return to standby mode.
• If you selected ON in step 4, use [ ] or [ ] to select BEGIN DATE/TIME.
Press [Start/Copy] twice.
OCTOBER
6
Use [ ] or [ ] to select the month in which the summer time starts.
Press [Start/Copy].
MONTH
7
Use [ ] or [ ] to select WEEK.
Press [Start/Copy].
LAST WEEK
2-10
8
Use [ ] or [ ] to select the week in which the summer time starts.
Press [Start/Copy].
WEEK
2
Use [ ] or [ ] to select DAY.
Press [Start/Copy].
SUNDAY
10 Use [
] or [ ] to select the day of the week on which the summer time starts.
Press [Start/Copy].
DAY
11 Use [
] or [ ] to select TIME.
Press [Start/Copy].
TIME
PREPARING TO USE YOUR FAX
9
02:00
12 Use the numeric buttons to enter the time at which the summer time will take effect.
Press [Start/Copy].
TIME
13 Press [Function].
14 Use [
] or [ ] to select END DATE/TIME.
Press [Start/Copy] twice.
MARCH
15 Set the month, week, the day of the week, and time when the summer time ends, as in
steps 6 to 12.
16 Press [Stop].
Setting ends and the fax returns to standby mode.
2-11
Registering one-touch speed
dialing numbers and names
The quickest way to dial a fax number is to use one-touch speed dialing. This allows you to dial
a number by pressing a single button. Before you can use one-touch speed dialing, you must
register the receiving number with your fax.
You can also register the name of the party and a voice tag; the name appears on the printout of
the one-touch speed dialing list.
1
Press [Function].
2
Use [ ] or [ ] to select TEL REGISTRATION.
Press [Start/Copy].
1-TOUCH SPD DIAL
3
Press [Start/Copy].
01=
4
Use [ ] or [ ] to select the number of the one-touch speed dialing button (01-09) under
which you want to register the number.
If a number is already registered under this one-touch speed dialing button, the number is displayed on
the LCD.
5
Enter the party’s number (up to 50 digits) using the numeric buttons.
03=
2 50xxx_
Press [Start/Copy] to register the number.
6
Enter the party's name (up to 16 letters) using the numeric buttons (see pp. 2-4, 2-5).
CANON
:A
Press [Start/Copy] to register the name.
To delete the name and number registered under the one-touch speed dialing button, press [Clear] and
[Start/Copy] after you perform steps 1 to 4 above.
2-12
7
Register the party’s voice tag for UCanTalk.
See Registering UCanTalk voice tags, p. 2-15.
The fax asks you if you want to register the voice tag.
YES=( )
NO=(#)
8
• If you selected NO in step 7, proceed to step 9.
• If you selected YES in step 7:
After a tone, speak the party’s name into the microphone.
The fax asks you to speak the party’s name again.
After a tone, speak into the microphone again.
9
To assign additional one-touch speed dialing numbers, start from step 4.
To finish, press [Stop].
If voice tag registration fails three consecutive times, registration will end. If this happens, start
again from step 4.
2
PREPARING TO USE YOUR FAX
Press [ ] or [#] to select YES or NO.
2-13
Registering coded speed
dialing numbers and names
Use coded speed dialing to dial a fax number at the press of three buttons. A fax/telephone
number can be registered under each two-digit speed dialing code and you can register up to 70
locations. You can also register the name of the party and a voice tag; the name appears on the
printout of the coded speed dialing list.
1
Press [Function].
2
Use [ ] or [ ] to select TEL REGISTRATION.
Press [Start/Copy].
1-TOUCH SPD DIAL
3
Use [ ] or [ ] to select CODED SPEED DIAL.
Press [Start/Copy].
01=
4
Use [ ] or [
number.
] to select the two-digit code (01-70) under which you want to register the
If a number is already registered under this coded speed dialing code, the number is displayed on the
LCD.
5
Enter the party’s number and name the same way you registered them for one-touch
speed dialing.
See steps 5 to 6, Registering one-touch speed dialing numbers and names, p. 2-12.
03=81 773 xxxx_
6
Register the party’s voice tag the same way you registered it for one-touch speed dialing
(see p.2-13).
7
To assign additional coded speed dialing numbers, start from step 4.
To finish, press [Stop].
To delete the name and number registered under the coded speed dialing code, press [Clear] and
[Start/Copy] after you perform steps 1 to 4 above.
2-14
Registering UCanTalk voice tags
• You can check whether a voice tag has been registered for a specific one-touch or coded speed
dialing entry by printing the speed dialing lists.
Entries with a voice tag are preceded by an icon ( ).
• You cannot receive documents while you are recording a voice tag. Also, the Caller ID function
(see p.6-6) may not work properly.
Registering voice tags with one-touch/coded
speed dialing numbers and names ____________
Follow the procedures on Registering one-touch/coded speed dialing numbers and names, pp. 212 to 2-14.
Adding voice tags to the one-touch/coded
speed dialing numbers _________________________
1
Press [Function].
2
Use [ ] or [ ] to select TEL REGISTRATION.
Press [Start/Copy].
3
Use [ ] or [ ] to select 1-TOUCH SPD DIAL or CODED SPEED DIAL.
Press [Start/Copy].
4
Use [ ] or [ ] to select the receiving party you want to add a voice tag to.
Press [Start/Copy] twice.
5
When the fax asks you if you want to add a voice tag, press [ ] to select YES.
2
PREPARING TO USE YOUR FAX
UCanTalk allows you to dial a number by speaking the receiving party’s name to the fax. Before
you can use the UCanTalk feature, you must register voice tags.
You can register a name or phrase (no longer than 3 seconds) you want to use to retrieve the
party, such as the first name, family name, nickname, company name, official position, and so
forth. You can register up to 15 voice tags.
If a voice tag is already registered under this speed dialing number, the fax asks you if you want to
modify the voice tag (see Modifying voice tags, p. 2-16).
6
After the tone, speak the party’s name into the microphone.
The fax asks you to speak the name again.
After the tone, speak into the microphone again.
• Keep background noise to a minimum to ensure reliable operation.
• Registering the same or similar voice tags for different parties may cause an error when you try to
retrieve the party.
7
To finish, press [Stop].
2-15
Modifying voice tags ___________________________
1
Perform steps 1 to 4 on p. 2-15.
2
If a voice tag is already registered under the speed dialing number, the fax asks you if you
want to modify the voice tag.
Press [ ] to select YES.
3
Use [ ] or [ ] to select REDO VOICE TAG.
Press [Start/Copy].
The fax asks you to confirm that you want to redo the voice tag registration.
4
Press [ ] to select YES and proceed to step 6 on p. 2-15.
Press [#] to cancel the procedure.
Deleting voice tags ____________________________
1
Perform steps 1 and 2 on Modifying voice tags above.
2
Use [ ] or [ ] to select DELETE VOICE TAG.
Press [Start/Copy].
The fax asks you to confirm that you want to delete the voice tag.
3
Press [ ] to select YES to delete the voice tag.
Press [#] to cancel the procedure.
2-16
3
DOCUMENTS AND PAPER
Preparing documents
Types of documents you can scan ____________
■ Size
You can load documents larger than 148 mm wide and 105 mm long.
The maximum size of document that can be loaded is 216 mm wide by 700 mm long.
3
■ Scanned area
Min. 148 mm
3.0 ±3.0 mm
Min.
105 mm
A4
A6
Max.
700 mm
292 mm
2.0 ±2.0 mm
DOCUMENTS AND PAPER
The actual area scanned by the fax is shown below.
208 mm
1.0 ±3.5 mm
1.0 ±3.5 mm
Max. 216 mm
If you use documents smaller than A4 size, align the document with the left document guide.
Problem documents ____________________________
• To prevent document jams in the document tray, do not attempt to load the following types of
documents into the fax:
– Wrinkled or creased paper
– Curled or rolled paper
– Torn paper
– Carbon paper or carbon-backed paper
– Coated paper or glossy paper – Onion skin or thin paper
– Thick paper
– Envelopes
• Remove all staples, paper clips, etc. before loading the document into the document tray.
• Make sure any glue, ink or correction fluid on the paper is completely dry before loading the
document into the document tray.
• Make a photocopy of any document that will not feed into the fax so that you can then load the
copy into the document tray.
3-1
Loading documents
Adjust the document guide to the width of the document, and gently insert the top of the
document face up into the document tray until it stops. You will hear a beep.
ABC
...
1
• For a multipage document, the pages are fed one by one from the top of the stack.
• Wait until all pages of your document have been scanned before starting a new job.
• Make sure you follow the procedure above to load documents into the document tray. If the
document is not loaded into the document tray correctly, it may not be fed into the fax
properly; resulting in a jam, or in pages not being sent.
• If you want to send a document with more than 15 (5 legal-size) pages, divide the document
into sections and send each section in a separate transmission.
Problems with multipage documents__________
ABC
...
If you have trouble feeding multipage documents from the document tray into the fax, remove
the stack and tap it on a flat surface to even the edges.
To avoid feeding problems, make sure the document meets the document requirements (see p. 3-1).
3-2
Paper requirements
Your fax supports A4-, letter-, and legal-size paper in portrait orientation. You can use regular
copier paper, cotton bond paper, or typical letterhead. Your fax does not require special ink jet
paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on the
package to see if the paper has a preferred side for printing.
Be sure to test paper before purchasing large quantities.
3
The shaded area below shows the printable area of A4-size paper. Be sure to print within this
area.
210 mm
3 ±1.5 mm
297 mm
A4
FEED
DIRECTION
DOCUMENTS AND PAPER
Printable area __________________________________
7 mm
3.4 ±1.5 mm
3.4 mm ~
Loading paper __________________________________
For details on loading paper in the multi-purpose tray, see p. 1-7.
3-3
4
MAKING COPIES
Copying documents
One of the convenient features of the fax is its ability to make high quality copies. You can make
up to 99 copies of one document at a time.
If you make copies of multiple documents at a time, the number of pages the fax can scan into
memory varies depending on the scanning resolutions (see p. 5-1) as follows:
• STANDARD/FINE
= 15 pages
• PHOTO
= 3 pages
• STANDARD and FINE result in the same resolution when making copies.
• If MEMORY FULL appears on the LCD when making multiple copies, see Copying
problems, p. 9-16.
Load the document face up into the document tray.
See Loading documents, p. 3-2.
2
Press [Resolution].
You can select STANDARD, FINE or PHOTO.
Press [Start/Copy].
COPY PAGE
3
MAKING COPIES
1
4
01
Enter the number of copies (up to 99) using the numeric buttons.
To make a correction to the number of copies, press [Clear] and re-enter the number.
Press [Start/Copy].
To stop copying anytime, press [Stop]. If the document does not eject, press [Start/Copy] for a few
seconds, then the fax will feed out the document. See Jams in the document tray, p. 9-1.
4-1
5
SENDING DOCUMENTS
Preparing to send a document
Before you send a document, see Chapter 3: DOCUMENTS AND PAPER.
Adjusting the quality of your documents ______
■ Setting the scanning resolution
Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text
and graphics to have a jagged appearance, while higher resolutions provide smoother curves and
lines, crisp text and graphics, and a better match to traditional typeface designs.
Using a higher resolution will increase the output quality, but will slow down the scanning speed.
Load the document face up into the document tray.
See Loading documents, p. 3-2.
2
Press [Resolution] to select the resolution.
You can select STANDARD, FINE or PHOTO.
After about 5 seconds, the fax returns to standby mode.
You can change the resolution setting while the document is being scanned for sending.
However, please note that your new setting will only affect the next page scanned.
■ Setting the scanning contrast
Contrast is the difference in brightness between the lightest and darkest parts of a printed
document. You can adjust the contrast your fax uses to send or copy documents, according to
how light or dark your document is.
1
5
SENDING DOCUMENTS
1
Press [Function].
Press [Start/Copy] twice.
DATE & TIME
2
Use [ ] or [ ] to select SCAN CONTRAST.
Press [Start/Copy].
STANDARD
3
Use [ ] or [
] to adjust the scanning contrast.
You can select STANDARD, DARKER or LIGHTER.
Press [Start/Copy].
4
Press [Stop].
Setting ends and the fax returns to standby mode.
5-1
Sending methods_______________________________
■ Direct sending (see below)
■ Memory sending (see p. 5-3)
■ Manual sending (see p. 5-4)
Dialing methods ________________________________
There are several methods of dialing the receiving party’s number, depending on how your fax is
set up.
■ Regular dialing
■ One-touch speed dialing (see p. 5-5)
■ Coded speed dialing (see p. 5-5)
■ Directory dialing (see p. 5-6)
■ UCanTalk (see p. 5-7)
Sending documents
Direct sending__________________________________
1
Load the document face up into the document tray.
See Loading documents, p. 3-2.
You can set the scanning resolution and contrast (see p. 5-1).
2
Dial the receiving party’s fax number.
Use one of the dialing methods described in this chapter.
TEL=
3
3456xxxx
Press [Start/Copy] twice.
The fax begins sending.
• If an error occurs during sending, the fax beeps intermittently for a few seconds and an error
message appears on the LCD. If this happens, correct the error and then press [Stop], then try
sending the document again. See LCD messages, p. 9-14.
• The fax automatically redials if the receiving party does not answer or if the line is busy. (You
can specify the number of times it redials; see AUTO REDIAL, p. 8-3.)
5-2
Memory sending________________________________
The fax normally uses direct sending to send your document. However, you can send it with
memory sending (see below). In this case, the fax quickly scans the document into memory.
Then it sends the document from memory. This means you do not have to wait for the fax to
finish sending before you can retrieve your original document.
You can send up to 15 A4-size (5 legal-size) pages at a time with memory sending (based on the
Canon FAX Standard Chart No.1, standard resolution).
If MEMORY FULL appears on the LCD during the scanning process, re-start sending the
document using direct sending (see p. 5-2), or divide the document into sections.
1
Load the document face up into the document tray.
See Loading documents, p. 3-2.
You can set the scanning resolution and contrast (see p. 5-1).
Press [Function].
Press [Send Options].
3
Use [ ] or [ ] to select MEMORY TX.
Press [Start/Copy].
4
Dial the receiving party’s fax number.
Use one of the dialing methods* described in this chapter (see p. 5-2).
TEL=
5
3456xxxx
SENDING DOCUMENTS
2
5
Press [Start/Copy] twice.
The fax scans the document into memory and begins sending.
* Exclude UCanTalk.
5-3
Manual sending ________________________________
If you would like to first speak with the person you are sending the document to, use manual
sending.
1
Load the document face up into the document tray.
See Loading documents, p. 3-2.
You can set the scanning resolution and contrast (see p. 5-1).
2
Pick up the handset or press [Hook] and dial the receiving party’s fax number.
Use one of the dialing methods* described in this chapter (see p. 5-2).
TEL=
3
3456xxxx
If a person answers, converse normally, then ask them to press the start button on their
fax. Press [Start/Copy] and hang up.
If you hear a high pitch tone, press [Start/Copy] and hang up.
• If you pressed [Hook] in step 2, you need to pick up the handset when a person answers the
phone.
• The fax will beep if the handset is not hung up properly. Make sure the handset is seated
properly in its cradle. If you do not want the fax to beep, disable the OFFHOOK ALARM
setting (see p. 8-2).
• If an error occurs during sending, the fax beeps intermittently for a few seconds and an error
message appears on the LCD. If this happens, correct the error, then try sending the document
again. See LCD messages, p. 9-14.
* Exclude UCanTalk.
5-4
Canceling sending
1
Press [Stop].
• When you cancel sending, you may need to press and hold [Start/Copy] for a few seconds,
then the fax will feed out the document.
• You can set whether or not the fax prints an ERROR TX REPORT (see p. 8-3).
Automatic dialing
Sending a document using one-touch speed
dialing or coded speed dialing numbers_______
1
Load the document face up into the document tray.
See Loading documents, p. 3-2.
You can set the scanning resolution and the contrast (see p. 5-1).
2
Press the one-touch speed dialing button under which the number you wish to fax is
registered.
905 795 xxxx
SENDING DOCUMENTS
To use this feature you must first register numbers for one-touch speed dialing (see pp. 2-12, 213) or coded speed dialing (see p. 2-14).
5
-orPress [Coded Dial/Directory] and enter the appropriate two-digit coded speed dialing
code.
The registered name and number appear.
If you make a mistake, press [Stop]. Then press the correct one-touch speed dialing button or press
[Coded Dial/Directory] and re-enter the code.
1 49 39 xx xx
3
Press [Start/Copy].
The fax begins sending.
5-5
Sending a document using directory dialing __
This feature is convenient when you know the other party’s name but cannot recall the one-touch
speed dialing button or the code for coded speed dialing where the number is registered.
This procedure can also be used to look up the other party’s name and retrieve the number for
dialing.
1
Load the document face up into the document tray.
See Loading documents, p. 3-2.
You can set the scanning resolution and the contrast (see p. 5-1).
2
Press [Coded Dial/Directory] twice.
DIRECTORY DIAL
3
Press a numeric button to enter the first letter of the name of the party you are searching
for.
01 Canon CANADA
4
Press [ ] or [
group.
] to display the other names and numbers registered for the button letter
• The names for one-touch speed dialing numbers are prefixed with two digits and the names for coded
speed dialing numbers are prefixed with an asterisk ( ) and two digits.
• When you reach the last name and number registered for the letter group, you will return to the first
name and number in the group.
• If the LCD does not change after you press [ ] or [ ], this means only one name and number is
registered for the button you just pressed.
• Press [Redial/Pause] to switch between the name and number on the LCD.
5
5-6
With the telephone number you want to dial displayed, press [Start/Copy] to start the
document transmission.
Sending a document using UCanTalk__________
To use this feature you must first register the voice tags for UCanTalk (see p. 2-15).
1
Load the document face up into the document tray.
See Loading documents, p. 3-2.
You can set the scanning resolution and the contrast (see p. 5-1).
2
Press [UCanTalk]. Then, after the tone, speak the voice tag into the microphone.
The registered name will be displayed on the LCD.
CANON
3
With the party’s name you wish to dial displayed, press [Start/Copy] to start the document
transmission.
If an error occurs every time you speak into the microphone, re-register the voice tag and try again
(see pp. 2-12 to 2-16).
SENDING DOCUMENTS
• If the AUTO VOICE DIAL setting is set to ON, the fax automatically starts dialing (see p. 8-2).
Once connected, press [Start/Copy] to start the document transmission.
• If the displayed party’s name is not what you are searching for, press [Stop] to cancel the procedure,
and re-start from step 2.
5
5-7
Special dialing
Sending a document using caller history _____
If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on the
LCD when you receive a call (see p. 8-6). The fax keeps up to 20 latest caller IDs in memory.
The caller history feature is only available in some countries. The feature uses the ETSI EN 300 778-1
protocol. Contact your local telephone company for detailed information.
1
Press [Function].
2
Press [Caller History].
Press [Start/Copy].
The numbers, names, and date and time from which you have received calls recently will be displayed
on the LCD.
TEL=
3456XXXX
CANON
20/12 13:30
• Press [Redial/Pause] or [Coded Dial/Directory] to switch between the date and time, name, and
phone/fax number on the LCD.
3
Use [ ] or [ ] to select the receiving party.
Press [Start/Copy].
The fax begins calling the number.
4
If a person answers, pick up the handset and converse normally.
If you want to send a document, load the document face up into the document tray (see
Loading documents, p. 3-2) and ask them to press the start button on their fax.
See Manual sending, p. 5-4.
5
When you hear a high pitch tone, press [Start/Copy] and hang up.
The fax begins sending the document.
Long-distance dialing __________________________
When you register a long-distance number, you may have to insert a pause within or after the
number. For long-distance dialing, the location and length of the pause may differ depending on
the telephone system. To enter a pause, press [Redial/Pause]. The length of this pause can be
adjusted. See MID PAUSE SET, p. 8-3. A pause at the end of a number is fixed at 10 seconds.
5-8
Redialing when the line is busy
There are two methods of redialing: manual redialing and automatic redialing. This section
explains these two methods.
Manual redialing _______________________________
Press [Redial/Pause] to dial the last number you dialed with the numeric buttons. (This starts
redialing regardless of whether automatic redialing is enabled.)
■ Canceling manual redialing
To cancel manual redialing, press [Stop]. You may then need to press [Start/Copy] for a few
seconds, then the fax will feed out the document. See Jams in the document tray, p. 9-1.
■ What is automatic redialing?
When you are sending a document and the receiving party’s line is busy, the fax waits the
specified time and then dials the same number again. You can set the fax to redial several times
if previous attempts fail because of a busy signal.
Automatic redialing can be turned off and on. The number of redialing attempts and the time
interval between attempts can also be adjusted (see AUTO REDIAL, p. 8-3).
If all redialing attempts are unsuccessful, the fax will cancel the transmission. You can set the
fax to print an ERROR TX REPORT to remind you that the transmission was not completed
(see p. 8-3).
SENDING DOCUMENTS
Automatic redialing ____________________________
5
When automatic redialing is in use, the LCD displays AUTO REDIAL while it is waiting to
redial.
■ Canceling automatic redialing
1
Press [Stop].
If you want to cancel a memory-sending transmission while the fax is waiting to redial, you will
have to delete the document from memory (see p. 5-15).
5-9
■ Setting the options for automatic redialing
You can set the following options for automatic redialing:
• Whether or not the fax redials automatically.
• The number of times the fax attempts to redial.
• The time interval between redialing attempts.
1
Press [Function].
Press [Start/Copy].
USER SETTINGS
2
Use [ ] or [ ] to select TX SETTINGS.
Press [Start/Copy].
ECM TX
3
Use [ ] or [ ] to select AUTO REDIAL.
Press [Start/Copy].
• To disable automatic redialing, use [
return to standby mode.
] or [
] to select OFF, then press [Start/Copy]. Press [Stop] to
• To enable automatic redialing, use [
] or [
] to select ON and continue with the steps below.
ON
4
Press [Start/Copy] twice.
2TIMES
5
Use the numeric buttons to enter the number of times you want the fax to redial.
Press [Start/Copy] twice.
2MIN.
6
Use the numeric buttons to enter the time interval between redialing attempts.
Press [Start/Copy].
7
Press [Stop].
The fax returns to standby mode.
5-10
Delayed sending
Your fax can send a document automatically at a preset time. This allows you to take advantage
of lower late-night long-distance rates offered by some telephone companies.
The fax can only register one preset sending operation at a time.
1
Load the document face up into the document tray.
See Loading documents, p. 3-2.
You can set the scanning resolution and contrast (see p. 5-1).
2
Press [Function].
Press [Send Options].
3
Use [ ] or [ ] to select DELAYED TX.
Press [Start/Copy].
4
15:00
Enter the desired sending time (24-hour clock) using the numeric buttons.
• Set the time using the 24-hour clock system. Precede single digits with a zero.
Example: 3:00 p.m. = 15:00
• Press [Clear] if you need to re-enter the time.
• You can also use [
] or [
] to move the cursor.
5
Press [Start/Copy].
6
Enter the receiving party’s fax number.
SENDING DOCUMENTS
SET TIME
5
• You can enter the receiving party’s fax number using the numeric buttons, one-touch speed dialing,
coded speed dialing, or directory dialing (see pp. 5-5, 5-6).
• If you use the numeric buttons, press [Start/Copy] after entering the number to register it.
7
Press [Start/Copy].
• Press [Start/Copy] twice when using directory dialing.
• The fax scans the document into memory.
8
The fax will automatically dial at the programmed time.
5-11
Sending other documents while the fax is set
for delayed sending ____________________________
You can send, receive, and copy other documents even when the fax is set for sending at a preset
time.
To send or copy other documents after setting the fax for delayed sending, simply send or copy
using any other sending procedure in this guide.
Delayed sequential broadcasting is applicable for sending one document to more than one location at
a later time when multiple fax numbers are dialed (see p. 5-13).
Canceling delayed sending ____________________
1
Press [Function].
2
Use [ ] or [ ] to select MEMORY REFERENCE.
Press [Start/Copy].
3
Use [ ] or [ ] to select DELETE DOCUMENT.
Press [Start/Copy].
TX/RX NO.
4
Use [ ] or [
delete.
0001
] to select the transaction number (TX/RX NO.) of the document you want to
• If the LCD does not change after you press [ ] or [ ], this means only one transaction is stored in
memory.
• If you are unsure of the transaction number (TX/RX NO.), print the DOC. MEMORY LIST
(see p 5-14).
Press [Start/Copy].
YES=( )
5
NO=(#)
Press [ ] to delete the document.
If you change your mind and want to continue sending, press [#].
6
Press [Stop].
The fax returns to standby mode.
5-12
Sequential broadcasting
Sending a document to more than
one location ____________________________________
Sequential broadcasting sends one document to more than one location.
You can send to a total of 80 locations as follows:
• One-touch speed dialing
=
• Coded speed dialing
=
• Regular dialing (Numeric buttons dialing) =
9 locations
70 locations
1 location
You must press each button within 10 seconds of the preceding one. The fax begins the operation
approximately 10 seconds after you press the last button.
1
Load the document face up into the document tray.
See Loading documents, p. 3-2.
You can set the scanning resolution and contrast (see p. 5-1).
2
Dial the receiving party’s fax numbers as you need.
You can also press [Redial/Pause] to redial the last number dialed with the numeric buttons.
TEL=
3
5
SENDING DOCUMENTS
You can enter the one-touch speed dialing and coded speed dialing locations in any order. You
simply press the one-touch speed dialing button, or press [Coded Dial/Directory] followed by
the two-digit code.
You can also include one location using regular dialing. Remember that when using regular
dialing, you must press [Start/Copy] after entering the number.
3456xxxx
Press [Start/Copy].
• The fax reads the document into memory and begins sending.
• To cancel a transmission, press [Stop] during dialing or transmission. All transmissions in the
sequence are canceled.
5-13
Documents stored in memory
Printing a list of documents in memory _______
Your fax can print a list of documents stored in memory, along with the transaction number (TX/
RX NO.) of each document. Once you know the transaction number of a document in memory,
you can print it or delete it.
1
Press [Function].
2
Use [ ] or [ ] to select MEMORY REFERENCE.
Press [Start/Copy].
DOC. MEMORY LIST
3
Press [Start/Copy].
Printing a document in memory _______________
1
Press [Function].
2
Use [ ] or [ ] to select MEMORY REFERENCE.
Press [Start/Copy].
DOC. MEMORY LIST
3
Use [ ] or [ ] to select PRINT DOCUMENT.
Press [Start/Copy].
TX/RX NO.
4
Use [ ] or [
print.
0001
] to select the transaction number (TX/RX NO.) of the document you want to
If you are unsure of the transaction number (TX/RX NO.), print a list of documents in memory (see above).
5
Press [Start/Copy].
1ST PAGE ONLY?
YES=( )
5-14
NO=(#)
6
Press [ ] to print the first page only, or press [#] to print all pages of the document.
The fax prints the document.
Deleting a document from memory ____________
1
Press [Function].
2
Use [ ] or [ ] to select MEMORY REFERENCE.
Press [Start/Copy].
DOC. MEMORY LIST
5
Use [ ] or [ ] to select DELETE DOCUMENT.
Press [Start/Copy].
TX/RX NO.
4
Use [ ] or [
to delete.
0001
] to select the transaction number (TX/RX NO.) of the document you want
• If the LCD does not change after you press [ ] or [ ], this means only one transaction is stored in
memory.
• If you are unsure of the transaction number (TX/RX NO.), print a list of documents in memory
(see p. 5-14).
5
SENDING DOCUMENTS
3
Press [Start/Copy].
The fax asks you to confirm that you want to delete the document.
YES=( )
6
NO=(#)
Press [ ] to delete the document.
If you change your mind and want to keep the document in memory, press [#].
7
To continue deleting other documents in memory, repeat the procedure from step 4.
To finish, press [Stop].
5-15
6
RECEIVING DOCUMENTS
Different ways to receive a document
Your fax provides you with several modes for receiving documents. To determine which mode
best suits your requirements, see the table below.
Receive Mode
Main Use Operation
FAX/TEL AUTO
SW
(Fax/Tel mode)
Fax/Tel
Automatically switches
between fax and voice
calls. Receives
documents automatically
and rings for voice calls.
pp. 6-2,
6-3
MANUAL MODE
Tel
Rings for every call,
regardless of whether the
call is a fax call or a voice
call. For a fax call, you
have to manually activate
reception of the fax.
p. 6-4
Fax/Tel
Details
6
Receives documents
automatically and routes
voice calls to the
answering machine.
Answering machine
connected to the fax.
p.6-4
FAX ONLY MODE Fax
Answers all calls as fax
calls. Receives
documents automatically
and disconnects voice
calls.
Separate telephone
line for fax use only.
If you want to be
alerted when a fax
call is received,
enable the
INCOMING RING
setting.
p. 8-4
NET SWITCH*
Allows you to have one
telephone line with two
numbers: one for fax and
one for telephone.
Subscription to the
Telstra FaxStream
Duet service
(Australia) or the
Telecom FaxAbility
service (New
Zealand).
pp. 6-8,
6-9
Fax/Tel
RECEIVING DOCUMENTS
ANS.MACHINE
MODE
(FAX-B820/B822
only)
Requirements
* This setting is only available for some countries.
6-1
Setting the receive mode
Once you have decided which mode is suitable for your needs, set the mode by pressing
[Receive Mode].
1
Press [Receive Mode].
Every time you press [Receive Mode], the mode changes cyclically.
Press [Start/Copy].
The fax returns to standby mode.
Receiving both documents and telephone
calls automatically: Fax/Tel mode _____________
If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by
adjusting the following settings:
• Adjust the time the fax takes to check whether a call is from a fax machine or a telephone
(RING START TIME setting).
• Adjust the length of time the fax rings when the call is a voice call (F/T RING TIME setting).
• Set whether the fax switches to receive mode after the ring time set in F/T RING TIME has
elapsed (DEFAULT ACTION setting).
1
Press [Function].
Press [Start/Copy].
USER SETTINGS
2
Use [ ] or [
] to select RX SETTINGS.
Press [Start/Copy].
ECM RX
3
Use [ ] or [
] to select FAX/TEL AUTO SW.
Press [Start/Copy].
RING START TIME
6-2
4
Press [Start/Copy].
8SEC
5
Use the numeric buttons to enter the time the fax waits before ringing when it receives a
call.
Press [Start/Copy] twice.
22SEC
6
Use the numeric buttons to enter the time the fax rings while waiting for someone to pick
up the handset.
Press [Start/Copy] twice.
6
DISCONNECT
Use [ ] or [
] to select RECEIVE or DISCONNECT.
This setting tells the fax what to do if the handset is not picked up within the specified ring time set in
step 6.
8
Press [Start/Copy].
9
Press [Stop].
Setting ends and the fax returns to standby mode.
RECEIVING DOCUMENTS
7
6-3
Receiving documents manually: MANUAL
MODE ___________________________________________
1
Check that Manual is displayed on the LCD (see p. 6-2).
15:00
Manual
2
When you hear the fax or extension phone ring, pick up the handset.
3
■ If you hear a person’s voice:
Start your conversation. If the caller wants to send a document after talking to you, ask
them to press the start button on their fax machine.
When you hear a slow beep, press [Start/Copy] on the fax to begin receiving the
document. Hang up the handset.
• If the extension phone is located away from the fax, dial 25 (the remote receiving ID) on the
extension phone and hang up.
• The fax begins receiving the document.
■ If you hear a slow beep tone:
Someone is trying to send you a document.
• Press [Start/Copy] and hang up the handset.
• If the extension phone is located away from your fax, dial 25 (the remote receiving ID) on the
extension phone and hang up.
• The fax begins receiving the document.
Be sure to hang up the handset after you press [Start/Copy] otherwise the call will be
disconnected.
Receiving documents with an answering
machine: ANS.MACHINE MODE (FAX-B820/
B822 only) ______________________________________
Connecting an answering machine to your fax allows you to receive documents and telephone
messages while you are out.
■ Using your fax with an answering machine
Follow these guidelines when using your fax with an answering machine.
• Set the answering machine to answer on the first or second ring.
• When recording an outgoing message on the answering machine, the entire message must be
no longer than 15 seconds.
6-4
Other features
Saving ink ______________________________________
You can enable/disable ink-saving feature by pressing the [Ink Saver] button when the
[Function] button is pressed.
By enabling this feature, print quality will be reduced. For highest print quality, disable this feature.
1
Press [Function].
Press [Ink Saver].
2
Use [ ] or [
] to select ON or OFF.
Press [Start/Copy].
The fax returns to standby mode.
1
Use [
] or [ ] to change the volume (VOL 0 to 3).
Receiving documents in memory while
performing another task or when a problem
occurs __________________________________________
If your fax is performing another task or encounters a problem when receiving a document, it
automatically stores the unprinted pages in memory, and the LCD displays REC’D IN
MEMORY as well as one or more messages. For an explanation of the message(s) and details on
the action to take, see p. 9-17.
RECEIVING DOCUMENTS
Changing calling volume _______________________
6
• You can set the fax not to store documents in memory if a problem occurs during reception
(see MEMORY RX, p. 8-4).
• Once the pages are printed, they are deleted from memory.
Polling to receive documents__________________
The polling feature allows you to request a document to be faxed to you from another fax
machine. The sending party only needs to make sure the document is on a fax machine and
ready to be sent. Thus, when your fax polls the other fax machine, the document is sent
automatically. The fax can poll any fax machine that supports polling.
• Before attempting to poll a fax machine, make sure that the other fax machine supports polling.
• If the other party is using a Canon fax machine which has the Polling ID function, ask them to set
the Polling ID of their fax machine to 255 (11111111 binary number).
• For details on the Polling ID, see the other party’s fax machine manual. In all other cases the Polling
ID is not a concern.
• Your fax cannot do polling transmissions.
6-5
1
Press [Function].
Press [Polling].
Press [Start/Copy].
2
Dial the fax number of the fax machine you wish to poll.
Use one of the dialing methods* described on page 5-2.
TEL=
3
3456xxxx
Press [Start/Copy].
Your fax begins receiving the document.
* Exclude UCanTalk.
Setting CALLER ID
If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on the
LCD when you receive a call. You can also set the fax to reject unwanted calls (FAX-B840
only).
• CALLER ID is only available in some countries.
• To use this feature, you will need to subscribe for a Caller ID service (only available in some
countries). The Caller ID feature uses the ETSI EN 300 778-1 protocol. Contact your local
telephone company for detailed information on this service.
1
Press [Function].
Press [Start/Copy].
2
Use [
] or [ ] to select CALLER ID.
Press [Start/Copy].
OFF
3
6-6
• To disable Caller ID feature, use [
return to standby mode.
] or [
] to select OFF, then press [Start/Copy]. Press [Stop] to
• To enable Caller ID feature, use [
] or [
] to select ON and continue with the steps below.
Press [Start/Copy].
4
Use [
] or [ ] to select the type of CALL REJECTION setting (FAX-B840 only) you want.
Press [Start/Copy].
You can select from the followings:
• ANONYMOUS: The fax rejects calls from any callers who have blocked their phone/fax number
from the Caller ID service.
• SELECTIVE: The fax rejects calls from specific phone/fax numbers you place in NUMBER TO
REJECT list (see below).
• OUT OF AREA: The fax rejects calls from any callers in an area that does not have the Caller ID
service.
• SHOW IN HISTORY?: Determine if the fax stores phone/fax number for rejected calls in memory.
5
Use [
] or [ ] to select ON (YES).
Press [Start/Copy].
• If you set to OFF, the setting goes on to the next CALL REJECTION setting.
• If you set SHOW IN HISTORY? to YES or NO, the setting returns to ANONYMOUS.
• If you set ANONYMOUS or OUT OF AREA to ON, proceed to step 11.
• If you set SELECTIVE to ON, register the specific phone/fax numbers you want to reject in
NUMBER TO REJECT list. Follow the steps below.
7
Press [Start/Copy].
8
Use [ ] or [ ] to select the number of NUMBER TO REJECT list (00-09) under which you
want to register the phone/fax number.
Press [Start/Copy].
9
Enter the phone/fax number using the numeric buttons.
Press [Start/Copy].
10 To assign additional numbers, repeat the procedure from step 8.
To finish, press [Function].
6
RECEIVING DOCUMENTS
6
Press [Start/Copy].
11 Use [
] or [ ] to select PLAY MESSAGE or DISCONNECT.
Press [Start/Copy].
• PLAY MESSAGE: The call will be disconnected after the ALT OUTGOING MSG (see p. 7-1) is
played. If you set SELECTIVE to ON in step 5, and want to select this setting, OUTGOING
MESSAGE must have been recorded.
• DISCONNECT: The call will be disconnected without notice.
12 Press [Stop] to return to standby mode.
6-7
Canceling receiving
1
Press [Stop].
Telstra FaxStream™ Duet (Australia only)
Telstra offers the FaxStream™ Duet capability. If you subscribe to this service, your line is
assigned two numbers: one for fax and one for phone. When the fax number is called, the
network sends a specific ringing tone which your fax recognizes and automatically handles as a
fax call. If the phone number is called, a different ringing tone is sent out from the network so
that the call is handled as a voice call. This means that there is no switching delay at the other
party’s end.
Contact Telstra for connection information.
Setting the fax for network switch ____________
• When the fax number is called, you will hear a triple-ring* ringing tone.
• When the telephone number is called, you will hear a ringing tone other than the triple-ring
ringing tone. The ringing tone depends on your switchboard.
1
Press [Receive Mode] to select NET SWITCH.
See Setting the receive mode, p. 6-2.
Press [Start/Copy].
The fax returns to standby mode.
* Three short rings (short-short-short) at regular intervals.
Operation for network switch system _________
The procedures for using the network switch system are almost the same as when using the fax
over a normal telephone line. When you receive calls, however, the fax will respond slightly
differently as described below.
When you hear the telephone call ring pattern:
Pick up the handset and talk normally. If you hear a slow beep, it means the call is from a fax
machine trying to send a document. Press [Start/Copy] to receive the document. If you do not
pick up the handset, the fax continues to ring until the other party hangs up. If an answering
machine is connected**, it takes over the call.
** FAX-B820/B822 only.
When you hear the fax call ring pattern (triple ring):
After the fax rings, it receives the document automatically.
6-8
Telecom FaxAbility (New Zealand only)
Telecom N.Z. offers the FaxAbility capability. If you subscribe to this service, your line is
assigned two numbers: one for fax and one for phone. When the fax number is called, the
network sends a specific ringing tone which your fax recognizes and automatically handles as a
fax call. If the phone number is called, a different ringing tone is sent out from the network so
that the call is handled as a voice call. This means that there is no switching delay at the other
party’s end.
Contact Telecom for connection information.
Setting the fax for network switch ____________
1
Press [Receive Mode] to select NET SWITCH.
See Setting the receive mode, p. 6-2.
Press [Start/Copy].
The fax returns to standby mode.
The procedures for using the network switch system are almost the same as when using the fax
over a normal telephone line. When you receive calls, however, the fax will respond slightly
differently as described below.
When you hear the telephone call ring pattern:
Pick up the handset and talk normally. If you hear a slow beep, it means the call is from a fax
machine trying to send a document. Press [Start/Copy] to receive the document. If you do not
pick up the handset, the fax continues to ring until the other party hangs up. If an answering
machine is connected*, it takes over the call.
RECEIVING DOCUMENTS
Operation for network switch system _________
6
* FAX-B820/B822 only.
When you hear the fax call ring pattern (double ring):
After the fax rings, it receives the document automatically.
6-9
7
USING TAM MODE (FAX-B840 only)
Recording the outgoing message
Before you use the built-in answering machine (TAM), you must record an outgoing message.
Use the microphone on the operation panel to record your outgoing message. Only one outgoing
message, no longer than 20 seconds, can be recorded.
You cannot receive documents while you are recording a message or voice memo. Also, the Caller ID
function (see p.6-6) may not work properly.
Types of messages that can be recorded _____
OUTGOING MESSAGE:
ALT OUTGOING MSG:
VOICE MEMO:
FAXTEL MESSAGE:
FORWARDING MSG:
Answering machine message
Answering message only, used when the recording time is set to 0,
the memory is full, or PLAY MESSAGE is selected when the call is
disconnected (see pp. 6-6, 6-7). Caller cannot leave a message.
See p. 7-6.
Message played when the Fax/Tel mode is set. The fax receives
documents automatically and only rings for voice calls.
Message played when any new telephone messages are forwarded to
a forwarding number.
To record another type of message, select the type of message you want to record in step 3, and
then follow the procedure below to record it.
1
Press [Function].
2
Use [ ] or [
] to select MSG REGISTRATION.
Press [Start/Copy].
3
Use [ ] or [
] to select OUTGOING MESSAGE.
You can record an alternative outgoing message, fax/telephone switching message or forwarding
message by selecting the appropriate message above and then continuing on to steps 4 and 5.
4
USING TAM MODE (FAX-B840 only)
Recording the outgoing message______________
7
Press [Record] and speak into the microphone to record your outgoing message.
The remaining recording time is displayed on the LCD.
-orPress [Start/Copy], use [ ] or [ ] to select RECORD and press [Start/Copy] again. Then
speak into the microphone to record your outgoing message.
TIME LEFT
5
19
Press [Stop] twice when recording is finished.
You cannot delete the OUTGOING MESSAGE. To record a new outgoing message, repeat steps
1 to 5 above. The old outgoing message will be automatically deleted when you record your new
message.
7-1
Setting TAM MODE
Setting TAM MODE allows you to receive telephone messages (ICM) and fax transmissions
while the fax is unattended. When you cancel TAM MODE, any new telephone messages will
be played automatically.
1
Press [TAM Mode] to set TAM MODE.
• When you set TAM MODE, the TAM LED lights up and the outgoing message is played.
• When you cancel TAM MODE, the TAM LED switches off. If you have any new telephone messages,
the messages are played automatically.
• To cancel TAM MODE, press [TAM Mode] again.
15:00
:00
• NO OGM is displayed on the LCD when no outgoing message has been recorded. You must
record an outgoing message before you can set TAM MODE (see p. 7-1).
• A maximum of 55 messages, including an outgoing message, alternative message, voice
memos, Fax/Tel message and forwarding message, with a total maximum recording time of 10
minutes can be recorded. You can set a maximum recording time of 120 seconds for each
telephone message (see p. 7-3).
• If you have any new telephone messages, the TAM LED blinks and the number of messages
appears on the LCD.
• The day and time when the telephone message was recorded, the number of telephone
messages and the number of the message being played (ICM No.) are displayed whenever a
message is played.
When TAM MODE is set and a call is received, the fax will respond as described below.
1
The fax will ring 2 or 5 times, when TOLL SAVER is set to ON, depending on whether there
are any telephone messages (see p. 7-5).
When TOLL SAVER is set to OFF, you can specify the number of times the fax will ring.
2
The outgoing message is played to the other party.
3
If the other party sends a fax after they leave a message, or if the call is a fax call, the fax
is received automatically.
When the fax is set to MANUAL MODE and MAN/AUTO SWITCH has been set to OFF (see
p.8-4), TAM MODE will be activated if the fax rings 15 times and the call is not answered (only
when an outgoing message has been recorded). When the call is disconnected, the fax returns to
MANUAL MODE.
7-2
Setting the recording time for a telephone
message ________________________________________
1
Press [Function].
Press [Start/Copy].
USER SETTINGS
2
Use [ ] or [
] to select TAM SETTINGS.
Press [Start/Copy] twice.
30 SECONDS
3
Use [ ] or [
] to select the recording time.
The recording time can be set to 0, 30, 60 or 120 seconds.
Press [Start/Copy].
Press [Stop].
Setting ends and the fax returns to standby mode.
When the recording time is set to 0, the alternative outgoing message is played. If an alternative
outgoing message has not been recorded, the outgoing message is played. In this case, there will
be no beep after the message is played and the caller will not be able to leave a message.
USING TAM MODE (FAX-B840 only)
4
7
7-3
Setting TAM MONITOR _________________________
TAM MONITOR allows you to screen all incoming calls.
To use this feature, LINE MONITOR VOL (see p. 8-2) must be set to a setting other than 0. If LINE
MONITOR VOL is set to 0, you will not be able to hear any incoming messages as they are being
recorded.
1
Press [Function].
Press [Start/Copy].
USER SETTINGS
2
Use [ ] or [
] to select TAM SETTINGS.
Press [Start/Copy].
MESSAGE LENGTH
3
Use [ ] or [
] to select TAM MONITOR.
Press [Start/Copy].
ON
4
Use [ ] or [
] to select ON.
Press [Start/Copy].
5
Press [Stop].
Setting ends and the fax returns to standby mode.
7-4
Setting TOLL SAVER ___________________________
Setting TOLL SAVER allows you to check whether you have any new messages when you call
from a remote location.
1
Press [Function].
Press [Start/Copy].
USER SETTINGS
2
Use [ ] or [
] to select TAM SETTINGS.
Press [Start/Copy].
MESSAGE LENGTH
3
Use [ ] or [
] to select TOLL SAVER.
7
Press [Start/Copy].
4
Use [ ] or [
] to select ON.
• When TOLL SAVER is set to ON and there are telephone messages, the fax will ring twice before
answering the call.
• When TOLL SAVER is set to ON and there are no telephone messages, the fax will ring five times
before answering the call.
Press [Start/Copy].
5
Press [Stop].
Setting ends and the fax returns to standby mode.
USING TAM MODE (FAX-B840 only)
ON
7-5
Recording voice memos
Use this feature when you are going out and want to leave a message for another member of the
family. Use the microphone on the operation panel to record your voice memo.
Only one voice memo, 30, 60, or 120 seconds*, can be recorded. If you record a new voice
memo when there is already a voice memo recorded, the old voice memo will be deleted.
1
Press [Function].
2
Use [ ] or [
] to select MSG REGISTRATION.
Press [Start/Copy].
3
Use [ ] or [
] to select VOICE MEMO.
4
Press [Record] and speak into the microphone to record your voice memo.
The remaining recording time is displayed on the LCD.
-orPress [Start/Copy], use [ ] or [ ] to select RECORD and press [Start/Copy] again. Then
speak into the microphone to record your voice memo.
TIME LEFT
5
29
Press [Stop] twice when recording is finished.
The fax returns to standby mode.
15:00
:00
To play a voice memo, repeat step 1 to 3 above and then press [Play]. Alternatively, carry out
step 1 to 3 above, press [Start/Copy], select PLAY and then press [Start/Copy].
-or1
Press [Record].
RECORD A MESSAGE
2
Press [Record] or [Start/Copy]. Then speak into the microphone to record your voice
memo.
The remaining recording time is displayed on the LCD.
TIME LEFT
3
29
Press [Stop] when recording is finished.
The fax returns to standby mode.
* The recording time for a voice memo can be set to the same settings as the recording time for
a telephone message. However, if you set 0 as the recording time for each telephone message,
voice memo recording time will be set to 30.
7-6
Deleting messages
1
Press [Function].
2
Use [ ] or [
] to select MSG REGISTRATION.
Press [Start/Copy].
3
Use [ ] or [
] to select the type of message you want to delete.
FAXTEL MESSAGE
4
Press [Delete].
The fax asks you to confirm that you want to delete the message.
YES=( )
5
NO=(#)
Press [ ] to delete the message.
If you do not want to delete the message, press [#].
3
Use [ ] or [
] to select the type of message you want to delete.
FAXTEL MESSAGE
Press [Start/Copy].
PLAY
4
Use [ ] or [
] to select DELETE.
5
Press [Start/Copy] .
USING TAM MODE (FAX-B840 only)
-or-
7
The fax asks you to confirm that you want to delete the message.
YES=( )
6
NO=(#)
Press [ ] to delete the message.
If you do not want to delete the message, press [#].
You cannot delete the OUTGOING MESSAGE. The old outgoing message will be
automatically deleted when you record your new message.
7-7
Playing telephone messages
Telephone messages will be played back in order from the oldest message recorded. If a voice
memo has been recorded, it will be played back first.
1
Press [Play].
The day and time when the telephone message was recorded, the number of telephone messages and the
number of the message being played (ICM No.) are displayed whenever a message is played.
SUN 17:15
•
•
•
•
•
•
02/05
Press [
] to listen to the message again. (Repeat)
Press [
] to play the next message. (Skip)
Press [
] twice to play the previous message.
Press [Stop] to stop playback.
Press [Delete] during playback to delete a message.
Use [ ] or [ ] to change the volume.
Follow the procedures below to delete all messages.
1
Press [Delete].
YES=( )
2
NO=(#)
Press [ ] to delete all messages.
• A voice memo is not deleted (see p.7-6).
• If you change your mind and decide not to delete all messages, press [#].
7-8
Remote control features
Use these features when you call home to play back any messages you may have received. You
can also use the remote control features to set TAM MODE.
You must register a four-digit PIN as your password before you can use these features (see
below).
Registering the password for remote control _
1
Press [Function].
Press [Start/Copy].
USER SETTINGS
2
Use [ ] or [
] to select TAM SETTINGS.
Press [Start/Copy].
3
Use [ ] or [
] to select PASSWORD.
Press [Start/Copy].
PASSWORD
4
1234
Use the numeric buttons to enter a four-digit PIN as your password.
Press [Start/Copy].
5
Press [Stop].
USING TAM MODE (FAX-B840 only)
MESSAGE LENGTH
7
Registration ends and the fax returns to standby mode.
7-9
Using remote control __________________________
1
Call home.
2
The outgoing message will be played.
3
Press [#] while the outgoing message is playing. Enter your password when you hear the
beeps indicating that you should enter your password.
When your password is accepted, you will hear a confirmation tone (a short series of
beeps).
4
The fax will now accept remote control commands (see List of remote control commands,
p. 7-11).
For example, press [1][1][#] to play back any telephone messages you may have received. When
playback has finished, press [9][9][#] to end the remote control.
5
End the remote control and hang up the handset.
• A password is required to use the remote control features. However, if PIN ENTRY is set to
OFF (see p. 8-6), it is not necessary to enter your password when you use the FORWARDING
MSG feature (see p. 7-12).
• If you enter an invalid password, you will hear an error tone. If you enter two invalid
passwords consecutively, the call will be disconnected.
• You should enter a remote command within 20 seconds of entering your password. If more
than 20 seconds elapse after you enter your password and you do not enter a remote command,
the call will be disconnected.
• The remote control features can be used even when the fax is set to a mode other than TAM
MODE.
• In FAX ONLY MODE, the outgoing message will not be played. Press [#] when the call is
connected.
• In Fax/Tel mode (FAX/TEL AUTO SW), press [#] while the Fax/Tel message is playing. If
you have not recorded a Fax/Tel message, press [#] when the call is connected.
• If MAN/AUTO SWITCH is off, the fax will ring 15 times. Press [#] while the outgoing
message is playing. Then, enter your password when you hear the beeps.
7-10
■ List of remote control commands
Command
11#
Sub-command*
4#
6#
5#
9#
19#
20#
#
21#
4#
5#
29#
31#
#
32#
#
33#
#
41#
4#
5#
42#
4#
5#
43#
4#
5#
44#
4#
5#
50#
51#
60#
61#
89#
99#
7
USING TAM MODE (FAX-B840 only)
#
34#
Description
Play ICM
Repeat
Skip
Stop playback
Delete
Delete all ICM
Record voice memo
End recording
Play voice memo
Repeat
Stop playback
Delete voice memo
Record outgoing message
End recording
Record alternative outgoing message
End recording
Record forwarding message
End recording
Record FAX/TEL switching message
End recording
Play outgoing message
Repeat
Stop playback
Play alternative outgoing message
Repeat
Stop playback
Play forwarding message
Repeat
Stop playback
Play FAX/TEL switching message
Repeat
Stop playback
Cancel TAM MODE
Set TAM MODE
Cancel ICM forwarding mode
Set ICM forwarding mode**
Delete voice memo/all ICM messages
End remote control
* Sub-commands are only valid while the command they are linked to is active.
** When no forwarding number has been set, ICM forwarding mode cannot be set. When TAM MODE has
not been set, entering this command activates TAM MODE and ICM forwarding mode simultaneously.
7-11
Forwarding telephone messages
This feature allows you to automatically forward telephone messages, recorded when the fax is
set to TAM MODE, to a registered forwarding number.
You can use remote control to access the forwarding number and listen to your telephone
messages.
• You must register a forwarding number and set TAM MODE before you can use this feature.
Remote control cannot be used to set this feature unless a forwarding number has been registered.
• If you set FWD SETTINGS to ON when a forwarding message has not been recorded, you will hear
a tone instead of a forwarding message when telephone messages are forwarded.
Setting the forwarding number ________________
1
Press [Function].
Press [Start/Copy].
USER SETTINGS
2
Use [ ] or [
] to select TAM SETTINGS.
Press [Start/Copy].
MESSAGE LENGTH
3
Use [ ] or [
] to select FWD SETTINGS.
Press [Start/Copy].
OFF
4
Use [ ] or [
] to select ON.
Press [Start/Copy] twice.
TEL=
5
Use the numeric buttons to enter the forwarding number.
A maximum of 40 digits can be entered.
Press [Start/Copy].
6
Press [Stop].
Setting ends and the fax returns to standby mode.
7-12
Setting the number of redial times ____________
1
Follow steps 1 to 3 on p. 7-12.
2
Use [ ] or [
] to select ON.
Press [Start/Copy].
FWD TEL NUMBER
3
Use [ ] or [
] to select AUTO REDIAL.
Press [Start/Copy].
ON
4
Use [ ] or [
] to select ON.
Press [Start/Copy] twice.
5
Use the numeric buttons to enter the number of redial times.
Press [Start/Copy] twice.
2MIN.
6
Use the numeric buttons to enter the redial interval.
Press [Start/Copy].
7
Press [Stop].
USING TAM MODE (FAX-B840 only)
2TIMES
7
Setting ends and the fax returns to standby mode.
7-13
Setting PIN ENTRY _____________________________
If you set PIN ENTRY setting to ON, it becomes necessary to enter a password when you use
forwarding feature (see p. 7-15).
1
Follow steps 1 to 3 on p. 7-12.
2
Use [ ] or [
] to select ON.
Press [Start/Copy].
FWD TEL NUMBER
3
Use [ ] or [
] to select PIN ENTRY.
Press [Start/Copy].
ON
4
Use [ ] or [
] to select ON.
Press [Start/Copy].
FWD TEL NUMBER
5
Press [Stop].
Setting ends and the fax returns to standby mode.
7-14
When a forwarded call is received
When FWD SETTINGS is set to ON, telephone messages recorded when the fax is set to TAM
MODE will be automatically forwarded to a registered forwarding number.
1
A call is received at the forwarding number.
2
When you answer the phone you will hear your forwarding message.
3
Press [#] while the forwarding message is playing.
If you have not set a forwarding message, press [#] when you hear the tone.
4
Enter your password when you hear the beeps.
• When PIN ENTRY is set to OFF (see p. 7-14), step 4 is not required.
• If you enter an invalid password, you will hear an error tone. If you enter two invalid passwords
consecutively, the call will be disconnected.
Any new telephone messages will be played.
6
When playback ends, it will be possible to use the remote control features.
For the remote control features, see pp. 7-10 to 7-11.
7
Hang up the handset when you have finished.
• When forwarding is not possible:
You can set the fax to redial the forwarding number a certain number of times at specified
intervals when forwarding is not possible, such as at times when the forwarding number is
busy or the phone is unattended. If forwarding is still not possible after the fax redials the
forwarding number the specified number of times, the forwarding setting will be temporarily
canceled. However, the fax will dial the forwarding number again when any new telephone
messages are received.
• After any recorded messages have finished playing, if you do not enter a remote command, the
call will be disconnected.
7
USING TAM MODE (FAX-B840 only)
5
7-15
8
SETTINGS AND ACTIVITY REPORTS
Selecting a menu
The USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, PRINTER
SETTINGS, SYSTEM SETTINGS, TAM SETTINGS*, and CALLER ID menus allow you to
customize the way your fax works. Each menu contains settings that control different functions
of your fax.
1
Press [Function].
Press [Start/Copy].
USER SETTINGS
2
Use [
] and [ ] to scroll through the menus and select the menu you want.
You can select the USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS,
PRINTER SETTINGS, SYSTEM SETTINGS, TAM SETTINGS* or CALLER ID menu (see pp. 8-2 to
8-6).
3
Press [Start/Copy] to access the settings under the menu you selected.
4
See the tables on the following pages (see pp. 8-2 to 8-6) for guidelines on selecting and
registering settings.
•
DATE & TIME
5
Press [Stop].
Setting ends and the fax returns to standby mode.
• If at any stage you want to return to standby mode, press [Stop].
• If you pause for more than 60 seconds while accessing a menu, the fax will automatically
return to standby mode.
* FAX-B840 only.
8
SETTINGS AND ACTIVITY REPORTS
• Use [ ] and [ ] to scroll through the settings.
• To register a setting or access a sub-setting, press [Start/Copy].
• To return to a previous level, press [Function].
8-1
USER SETTINGS
Name
Description
Set the date and time (24-hour clock) using the numeric
buttons.
–
UNIT TELEPHONE #
Enter your fax number using the numeric buttons.
–
UNIT NAME
This is the name that appears at the top of each fax page you
send (see p. 2-8).
–
TX TERMINAL ID
This option sets the parameters for the identification header
that appears on every page you send.
ON/OFF
TTI POSITION
Select the position of the TTI.
TELEPHONE # MARK
Select the icon for the fax number.
SCAN CONTRAST
Set the density of the reproduction.
OFFHOOK ALARM
Enable/disable the off hook alarm. The alarm alerts you that
the handset is not seated properly in its cradle.
VOLUME CONTROL
Set the volume of the fax sounds.
INSIDE IMAGE/
OUTSIDE IMAGE
FAX/TEL
STANDARD/
DARKER/ LIGHTER
ON/OFF
–
LINE MONITOR VOL
Set the volume of the line monitor (sound during dialing).
0 (off)/1/2/3
ALARM VOLUME
Set the volume of the error alarm sound.
0 (off)/1/2/3
KEYPAD VOLUME
Set the volume of the keypad.
RX CALL LEVEL
Set the ring tone.
TEL LINE TYPE
Set the dialing method the fax uses to match the type of phone
line you have.
R-KEY SETTING
Set the type of connection for your fax.
PSTN
Your fax is connected to an outside line.
PBX
ACCESS TYPE: Set the access line type for the PBX.
ACCESS NUMBER: If you select PREFIX, you can enter an
outside line number of up to 19 digits.
AUTO VOICE DIAL
8-2
Settings
DATE & TIME
Enable/disable automatic dialing for UCanTalk.
0 (off)/1/2/3
STANDARD/HIGH
TOUCH TONE/
ROTARY PULSE
PSTN/PBX
–
PREFIX/HOOKING
–
ON/OFF
REPORT SETTINGS
Name
Description
Settings
TX REPORT
Enable/disable automatic printing of the transmission report.
OUTPUT NO: Turn off the transmission report feature.
OUTPUT YES: Set the fax to print a transmission report every
time you send a document.
PRINT ERROR ONLY: Print only when an error occurs during
sending.
OUTPUT NO/
OUTPUT YES/
PRINT ERROR ONLY
RX REPORT
Enable/disable automatic printing of the reception report.
OUTPUT NO: Turn off the reception report feature.
OUTPUT YES: Set the fax to print a reception report every time
you receive a document.
PRINT ERROR ONLY: Print only when an error occurs during
receiving.
OUTPUT NO/
OUTPUT YES/
PRINT ERROR ONLY
ACTIVITY REPORT
Enable/disable automatic printing of the activity report.
AUTO PRINT
When you set ON, your fax is set to print an activity report for
every 20 transactions (sending and receiving).
TX/RX SEPARATE
Divide the activity management report into sending and
receiving transactions.
–
OUTPUT NO/
OUTPUT YES
ON/OFF
8
Name
Description
Settings
ECM TX
Enable/disable error correction during transmission.
MID PAUSE SET
Set the length of the pause you insert into a dialing sequence.
1 to 15 seconds
AUTO REDIAL
Determine whether the fax will redial a number if it fails to get
a response on the first attempt.
ON/OFF
REDIAL TIMES
Set the number of retries.
REDIAL INTERVAL
Set the period of time between redialing attempts.
ON/OFF
1 to 2 times
1 to 99 minutes
SETTINGS AND ACTIVITY REPORTS
TX SETTINGS
8-3
RX SETTINGS
Name
Description
Settings
ECM RX
Enable/disable error correction during reception.
FAX/TEL AUTO SW
This feature is used to answer calls, and if no fax tone is
detected, the fax rings to alert you of an incoming call.
–
RING START TIME
Set the duration that the fax listens for a fax tone before
starting to ring.
0 to 30 seconds
F/T RING TIME
Set the length of time the fax will ring to alert you of an
incoming call.
10 to 60 seconds
DEFAULT ACTION
Select the action taken after the F/T RING TIME expires.
DISCONNECT/
RECEIVE
INCOMING RING
RING COUNT
MAN/AUTO SWITCH
RING TIME
REMOTE RX
REMOTE RX ID
MEMORY RX
Set the fax to ring when it receives a call.
Set the number of incoming rings before the fax answers.
Determine if the fax switches to document receive mode after
the fax rings for a specified time when the fax is in the manual
receive mode.
Set the amount of time the fax will ring before switching to
document receive mode.
ON/OFF
ON/OFF
1 to 99 times
ON/OFF
1 to 99 seconds
Enable/disable remote receiving.
ON/OFF
If you set REMOTE RX to ON, you can select the remote
receiving ID.
00 to 99
Turn on/off memory receiving of a document.
ON/OFF
PRINTER SETTINGS
Name
RX REDUCTION
FIXED REDUCTION
Select the reduction rate.
REDUCE DIMENSION
Select reduction in height only or both width and height.
PAPER SIZE
8-4
Description
Enable/disable reduction for received documents.
Select the size of the loaded fax paper.
Settings
ON/OFF
STANDARD/
A4→LTR/
LGL→LTR
VERTICAL ONLY/
HORIZ & VERTICAL
A4/LGL/LTR
SYSTEM SETTINGS
Name
AUTO TEST PRINT
RX RESTRICTION
RX CONDITION
Description
Enable/disable auto test printing whenever the BJ cartridge is
replaced.
Enable/disable the direct mail preventive function.
WITH SENDER INFO: The fax only receives documents with
the TTI.
REGISTERED SENDR: The fax only receives documents with
the TTI. Also, the phone/fax numbers on the TTI must be
registered under one-touch/coded speed dialing on your fax.
DATE SETUP
Set the date format.
DISPLAY LANGUAGE
Set the language of the LCD messages.
Settings
ON/OFF
ON/OFF
WITH SENDER INFO/
REGISTERED SENDR
MM/DD/YYYY
DD/MM YYYY
YYYY MM/DD
ENGLISH/FRENCH/
SPANISH/GERMAN/
ITALIAN/DUTCH/
FINNISH/
PORTUGUESE/
NORWEGIAN/
SWEDISH/DANISH/
SLOVENE/CZECH/
HUNGARIAN/
RUSSIAN/POLISH
Set the speed at which the fax starts transmitting. Set this to a
lower speed if you have difficulties connecting over long
distance or noisy lines.
14400bps/9600bps/
7200bps/4800bps
RX START SPEED
Set the speed at which the fax starts receiving. Set this to a
lower speed if you have difficulties connecting over long
distance or noisy lines.
9600bps/7200bps/
4800bps
SUMMER TIME
Enable/disable the summer time system.
ON/OFF
BEGIN DATE/TIME
Set the beginning of the summer time period.
END DATE/TIME
Set the end of the summer time period.
–
MONTH: Set the beginning/end month.
JANUARY/FEBRUARY/
MARCH/APRIL/MAY/
JUNE/JULY/AUGUST/
SEPTEMBER/
OCTOBER/
NOVEMBER/
DECEMBER
WEEK: Set the beginning/end week.
FIRST WEEK/SECOND
WEEK/THIRD WEEK/
FOURTH WEEK/
LAST WEEK
DAY: Set the beginning/end day of the week.
MONDAY/TUESDAY/
WEDNESDAY/
THURSDAY/FRIDAY/
SATURDAY/SUNDAY
TIME: Set the beginning/end time.
–
SETTINGS AND ACTIVITY REPORTS
TX START SPEED
8
–
8-5
TAM SETTINGS (FAX-B840 only)
Name
Description
Settings
MESSAGE LENGTH
Set the maximum recording time for each recorded message.
PASSWORD
Set a four-digit PIN so that you can access the fax from
remote locations.
TOLL SAVER
Setting this feature to ON allows calls to be picked up after 2
rings when you have a new message.
ON/OFF
If you set TOLL SAVER to OFF, this feature allows you to set
the number of times the fax rings.
1 to 15 times
RING COUNT
FWD SETTINGS
Allows you to forward messages.
FWD TEL NUMBER
Forwarding telephone number.
A maximum of 40 digits can be entered.
AUTO REDIAL
Redial the previously dialed number.
REDIAL TIMES: Set the number of retries.
REDIAL INTERVAL: Set the period of time between redialing
attempts.
PIN ENTRY
TAM MONITOR
0 seconds/30
seconds/60 seconds/
120 seconds
0000 to 9999
ON/OFF
–
ON/OFF
1 to 2 times
1 to 99 minutes
PIN confirmation.
ON/OFF
Allows you to screen all incoming calls.
ON/OFF
CALLER ID
Name
CALLER ID
ANONYMOUS*
Allows you to reject anonymous calls.
REJECTION METHOD: Set the way the fax rejects calls.
SELECTIVE*
Allows you to reject calls from specific numbers.
NUMBER TO REJECT (00-09) : Set the phone/fax numbers to
be rejected. A maximum of 20 digits can be entered.
REJECTION METHOD: Set the way the fax rejects calls.
OUT OF AREA*
Allows you to reject out-of-area calls.
REJECTION METHOD: Set the way the fax rejects calls.
SHOW IN HISTORY?*
Determine if the fax stores the phone/fax numbers for rejected
calls.
* FAX-B840 only.
8-6
Description
Determine if the fax displays the caller's name and phone/fax
number when receiving a call.
Settings
ON/OFF
ON/OFF
DISCONNECT/
PLAY MESSAGE
ON/OFF
_
DISCONNECT/
PLAY MESSAGE
ON/OFF
DISCONNECT/
PLAY MESSAGE
YES/NO
Activity reports
Your fax keeps track of most of its sending and receiving operations. These operations can be
printed out in the form of activity reports that can help you check the dates and times of fax
transmissions and whether or not each transaction was successful.
How to print a report___________________________
Depending on the type of report, you can have the fax print the report automatically, or you can
print it directly. The TX report, RX report, MULTI TX/RX report, and Memory clear report
(see p. 9-18) can only be printed automatically. See REPORT SETTINGS (p. 8-3) on how and
when reports are printed automatically.
1
Press [Function].
Press [Report].
2
Use [
] or [ ] to display the type of report you want to print.
Press [Start/Copy].
You can select ACTIVITY REPORT, 1-TOUCH LIST, CODED DIAL LIST, or USER DATA LIST.
8
SETTINGS AND ACTIVITY REPORTS
8-7
Activity report __________________________________
Summarizes the information for the sending and receiving activities of your fax after 20
transactions. For automatic printing, see ACTIVITY REPORT, p. 8-3.
Transactions in an activity report are listed chronologically.
One-touch speed dialing list ___________________
Lists the numbers and names registered under one-touch speed dialing buttons.
Coded speed dialing list _______________________
Lists the numbers and names registered under coded speed dialing codes.
User’s data list _________________________________
Lists the current settings of the fax and the registered sender information.
List of documents in memory __________________
Lists the documents currently stored in the fax’s memory (see p. 5-14).
TX (Transmission) report ______________________
Normally the fax does not print an activity report for transmitting, but you can set the fax to print
an activity report every time you send a document. See TX REPORT, p. 8-3.
You can set the fax to print an activity report only when an error occurs during transmitting. See
TX REPORT, p. 8-3.
RX (Reception) report __________________________
Normally the fax does not print an activity report for receiving, but you can set the fax to print
an activity report every time you receive a document. See RX REPORT, p. 8-3.
You can set the fax to print an activity report only when an error occurs during receiving. See
RX REPORT, p. 8-3.
Multi TX/RX (Transaction) report ______________
Lists the result of a sequential broadcasting.
If you set the fax to print a TX REPORT and then use sequential broadcasting, a MULTI TX/RX
REPORT will be printed instead of a TX (Transmission) REPORT. See TX REPORT, p. 8-3.
A memory clear report is printed automatically when power is restored after a power failure. See
Memory clear report, p. 9-18.
8-8
9
SOLUTIONS TO COMMON PROBLEMS
Clearing jams
Jams in the document tray ____________________
When a document jams or misfeeds in the document tray, OPEN COVER and SEE FIG. 1 are
displayed on the LCD.
You do not need to unplug the fax when clearing document jams.
1
Hold down [Start/Copy] for a few seconds.
• The document will be fed out automatically.
• If the document is not fed out, gently pull the document out of the fax (see below).
Jams in the multi-purpose tray ________________
If paper jams in the multi-purpose tray, CLEAR PAPER JAM is displayed on the LCD.
1
Gently pull any jammed paper out of the fax as shown,
then press [Stop].
• Pull it gently in either direction.
• If you cannot pull the paper out, continue with the steps
below.
9
Open the document tray.
3
Gently pull the document guides to remove the gray
cover under the document tray.
4
Gently remove the jammed paper inside the fax.
5
Reattach the gray cover to the fax.
Insert the lower tabs a, then the upper tabs b,
into the corresponding slots.
2
2
6
Press [Stop].
The fax returns to standby mode.
1
1
SOLUTIONS TO COMMON PROBLEMS
2
9-1
Periodic cleaning
Your fax requires little periodic maintenance. This section describes the necessary cleaning
procedures for the fax. Please note the following before cleaning:
• Be sure to disconnect the power cord before cleaning the fax. Since documents in memory are
erased when the power is disconnected, print any documents stored in memory before
disconnecting the power cord (see p. 5-14).
• Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the
components or generate static charges.
Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to
clean the interior of the fax.
Cleaning the exterior of the fax _______________
1
Disconnect the power cord from the fax.
2
Wipe the exterior of the fax with a clean, soft, lint-free cloth moistened with water or
diluted dishwashing detergent solution.
3
When you are finished, reconnect the power cord.
Cleaning the interior of the fax ________________
■ Cleaning inside the printer cover
To prevent ink spots and paper dust from accumulating inside the fax and affecting print quality,
clean the print area of the fax periodically.
1
Disconnect the power cord from the fax.
2
Open the printer cover.
Do not touch the components or any metal parts.
3
Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the interior of
the fax (shaded area), especially around the four pinch rollers.
Dirt and dust particles that collect on the underside of the printer cover affect the quality of the
documents you copy or send.
Pinch rollers
Be careful not to touch the BJ cartridge or its holder.
9-2
4
When you are finished, close the printer cover.
Be sure to close the printer cover until it locks into place.
5
Reconnect the power cord.
■ Cleaning the scanner components
• If the scanner components are dirty, the documents you send or copy will also be dirty.
• Use a soft, lint-free cloth.
Do not use tissue paper, paper towels, or similar materials for cleaning.
1
Disconnect the power cord from the fax.
2
Open the printer cover.
3
While holding the scanning unit, flip down the scanning unit cover, marked with a white
strip inside, clean the components.
Wipe with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry, lint-free
cloth.
9
4
When you are finished, close the printer cover.
Be sure to close the printer cover until it locks into place.
5
Reconnect the power cord.
SOLUTIONS TO COMMON PROBLEMS
Scanning unit cover
Scanning unit
9-3
Testing and cleaning the BJ cartridge print
head ____________________________________________
The print head in the BJ cartridge contains nozzles through which ink is propelled onto the
paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to
time. Your fax is equipped with a print head cleaning function that does this.
■ Printing the nozzle check pattern
Before cleaning the print head, you may want to print the nozzle check pattern to test the print
head of the BJ cartridge installed in the fax. This test shows if each print head nozzle is
operating properly.
1
Press [Function].
Press [Cleaning].
2
Use [
] or [ ] to select NOZZLE CHECK.
Press [Start/Copy].
The fax prints the nozzle check pattern.
Nozzle check pattern
If the pattern is broken
or missing, clean the
BJ cartridge print head
(see p. 9-5).
Print the nozzle check pattern again after cleaning the BJ cartridge print head to check if cleaning
corrected the problem.
9-4
■ Cleaning the BJ cartridge print head
If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the
nozzle check pattern to see if the print head nozzles are operating properly (see p. 9-4). If the
pattern is broken or missing, clean the BJ cartridge print head.
• To maintain the best possible print quality, clean the BJ cartridge print head from time to time.
• Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of
ink in the BJ cartridge.
1
Press [Function].
Press [Cleaning].
2
Use [
] or [ ] to select HEAD CLEANING.
Press [Start/Copy].
The fax cleans the print head.
• You can clean the print head up to five consecutive times if necessary.
• After cleaning, print the nozzle check pattern to check if cleaning corrected the problem (see
p. 9-4).
• If cleaning does not improve print quality, replace the BJ cartridge (see below).
Replacing the BJ cartridge ____________________
1
Make sure the fax is plugged in.
2
Open the printer cover.
• Do not try to manually move or stop the cartridge holder.
• Do not touch any metal parts.
3
Raise the cartridge lock lever a on the cartridge holder and remove the BJ cartridge b.
1
2
9
SOLUTIONS TO COMMON PROBLEMS
• Do not replace the BJ cartridge while the fax is printing or performing another operation.
• If you need to unplug the fax, wait until it returns to standby mode (time and receive mode
displayed on the LCD). Otherwise the cartridge holder may not be in its home position, causing the
BJ cartridge to remain uncapped and dry out.
9-5
• Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of
consumables. You may want to place it in a plastic bag to keep any residual ink from spilling.
• Spilled ink can stain any surface; protect yourself and your work area.
4
Remove the new BJ cartridge from its package, then remove the orange protective cap a
and tape b.
1
2
• Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head.
• Install the BJ cartridge immediately after removing the cap and tape.
• Spilled ink can stain any surface; protect yourself and your work area.
5
With the label facing outwards, and align the slot in the cartridge with the yellow post in
the fax, insert the BJ cartridge into the cartridge holder a. Lower the cartridge lock lever
b until you hear a click to lock the cartridge in place.
2
1
The yellow post (BJ cartridge guide) should be visible through the slot. The BJ cartridge tilts slightly to
the left before lowering the cartridge lock lever.
6
Close the printer cover.
If the AUTO TEST PRINT setting is set to ON:
The fax automatically prints a test page.
The fax prints a test page every time you insert a BJ cartridge.
• Load the paper in the multi-purpose tray before you replace the BJ cartridge.
• You can turn off automatic test printing by changing the AUTO TEST PRINT setting. See
SYSTEM SETTINGS, p. 8-5.
9-6
Troubleshooting
Paper feeding problems________________________
❏ Paper does not load.
The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark
( ) (see p. 1-6).
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper
guide is adjusted correctly (see p. 1-7).
❏ Paper is loaded skewed. (Printing is skewed.)
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper
guide is adjusted correctly (see p. 1-7).
• Make sure the right edge of the paper stack is aligned with the right side of the multipurpose tray and the paper guide is aligned with the left edge of the stack (see p. 1-7).
• Make sure the paper exit path is clear.
❏ Multiple sheets load into the fax at the same time.
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper
guide is adjusted correctly (see p. 1-7).
The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark
( ) (see p. 1-6).
• Do not exceed the maximum loading capacity of the multi-purpose tray (see p. S-1).
• Do not force the paper stack into the multi-purpose tray.
Different types of paper may be loaded in the multi-purpose tray.
• Load only one type of paper.
• Make sure you load paper that meets the paper requirements for the fax (see p. 3-3).
❏ Repeated paper jams occur.
The paper you are using may be causing the jams.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the
sheets of paper from sticking together (see p. 1-7).
• Check that the paper you are using and your printing environment are within the
specifications of the fax (see pp. 1-6, 3-3, S-1).
• Try loading a fresh stack of paper in the multi-purpose tray.
9
SOLUTIONS TO COMMON PROBLEMS
Sheets of paper may be sticking together.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the
sheets of paper from sticking together (see p. 1-7).
9-7
Faxing problems _______________________________
Sending problems
❏ You cannot send a document.
The BJ cartridge may not be installed properly.
• Make sure the BJ cartridge is installed properly. Do not remove a used BJ cartridge except
to replace it with a new one.
The fax may have overheated.
• Unplug the fax and let it cool for several minutes. Then plug it back in and try sending
again.
The fax may not be set for the type of telephone line in use (pulse/tone).
• Make sure the fax is set for the correct telephone line type (see p. 2-6).
The document may not have been loaded correctly into the document tray.
• Remove the document, stack it if necessary, and load it into the document tray correctly
(see p. 3-2).
• Make sure the printer cover is closed.
The one-touch speed dialing button or coded speed dialing code you entered may not be
registered for the feature you want to use.
• Check the one-touch speed dialing button or coded speed dialing code and make sure it is
registered correctly (see pp. 2-12 to 2-14).
You may have dialed or have been provided with an incorrect number.
• Dial the number again, or check that you have the correct number.
The receiving party’s fax machine may be out of paper.
• Call the receiving party and ask them to make sure paper is loaded in their fax machine.
There may be other documents being sent from memory.
• Allow time for those documents to finish sending.
An error may have occurred during sending.
• Print an activity report and check for an error (see p. 8-7).
The telephone line may not be working properly.
• Make sure there is a dial tone when you press [Hook] or when you lift the handset. If there
is no dial tone, contact your local telephone company.
The receiving fax machine may not be a G3 fax machine.
• Make sure the receiving fax machine is compatible with this fax machine (which is a G3 fax
machine).
❏ Documents sent from the fax are spotted or dirty.
The receiving fax machine may not be working properly.
• Check the fax by making a copy (see p. 4-1). If the copy is clear, the problem may be in the
receiving fax machine. If the copy is spotted or dirty, clean the scanner components
(see p. 9-3).
9-8
The document may not have been loaded correctly into the document tray.
• Remove the document, stack it if necessary, and load it into the document tray correctly
(see p. 3-2).
❏ Cannot send using Error Correction Mode (ECM).
The receiving party’s fax machine may not support ECM.
• If the receiving party’s fax machine does not support ECM, then the document is sent in
normal mode without error checking.
ECM may be disabled.
• Make sure ECM is on (see ECM TX, p. 8-3).
❏ Errors occur frequently while sending.
The telephone lines may be in poor condition, or you may have a bad connection.
• Lower the transmission speed (see TX START SPEED, p. 8-5).
Receiving problems
❏ Cannot receive a document automatically.
The fax may not be set to receive automatically.
• For the fax to receive documents automatically, the receive mode must be set to FAX ONLY
MODE, FAX/TEL AUTO SW (Fax/Tel mode), NET SWITCH, ANS.MACHINE MODE*
(see Chapter 6), or TAM MODE** must be set (see Chapter 7). If you have set
ANS.MACHINE MODE*, check that an answering machine is connected to the fax and
that it is turned on with an outgoing message properly recorded (see p. 6-4).
The fax may have a document stored in memory.
• Print out any documents stored in memory (see p. 5-14).
The multi-purpose tray may be empty.
• Make sure paper is loaded in the multi-purpose tray (see p. 1-7).
The telephone line may not be connected properly.
• Make sure all line connections are secure (see pp. 1-4,1-5).
* FAX-B820/B822 only.
** FAX-B840 only.
9
SOLUTIONS TO COMMON PROBLEMS
An error may have occurred during reception.
• Check the LCD for an error message (see p. 9-14).
• Print an activity report and check for an error (see p. 8-7).
9-9
❏ The fax does not switch automatically between telephone and fax
reception.
The fax may not be set to switch automatically between telephone and fax reception.
• For the fax to switch automatically, the receive mode must be set to FAX/TEL AUTO SW
(Fax/Tel mode) or ANS.MACHINE MODE* (see Chapter 6), or TAM MODE** must be
set (see Chapter 7). If you have set ANS.MACHINE MODE*, check that an answering
machine is connected to the fax and that it is turned on with an outgoing message properly
recorded (see p. 6-4).
The fax may have a document stored in memory.
• Print out any documents stored in memory (see p. 5-14).
An error may have occurred during reception.
• Check the LCD for an error message (see p. 9-14).
• Print an activity report and check for an error (see p. 8-7).
The multi-purpose tray may be empty.
• Make sure paper is loaded in the multi-purpose tray (see p. 1-7).
The sending fax machine may not send the CNG signal that tells the fax that the
incoming signal is a fax.
• Some fax machines cannot send the CNG signal that tells your fax the incoming call is from
a fax machine. In such cases, you will have to receive the document manually (see p. 6-4).
* FAX-B820/B822 only.
** FAX-B840 only.
❏ Cannot receive a document manually.
You may have disconnected the call by pressing [Start/Copy] or dialing the remote
receiving ID after hanging up.
• Always press [Start/Copy] or dial the remote receiving ID before hanging up the handset,
otherwise you will disconnect the call (see p. 6-4).
The remote receiving ID may be incorrect.
• Make sure you dialed the correct remote receiving ID (see p. 6-4).
❏ Print quality is poor.
You may not be using the correct type of paper.
• Make sure you load paper that meets the paper requirements for the fax (see p. 3-3).
The BJ cartridge print head may need cleaning.
• Clean the BJ cartridge print head if necessary (see p. 9-5).
The sending fax machine may not be functioning properly.
• The sending fax machine usually determines the quality of the document. Call the sender
and have them make sure their fax machine is functioning properly.
Error Correction Mode (ECM) may be disabled.
• Make sure ECM is on (see ECM RX, p. 8-4).
9-10
❏ Fax does not print.
The BJ cartridge may not be installed properly.
• Make sure the BJ cartridge is installed properly (see p. 1-9).
• Be sure to remove the orange protective tape from the BJ cartridge before you install it
(see p. 1-9).
The BJ cartridge print head may need cleaning.
• Clean the BJ cartridge print head if necessary (see p. 9-5).
The BJ cartridge may need to be replaced.
• Determine if the problem is with the BJ cartridge and replace if necessary (see p. 9-5).
The document may be set.
• Make sure the document is not set.
❏ Fax images print blotched or uneven.
The telephone lines may be in poor condition, or you may have a bad connection.
• Error Correction Mode (ECM) sending/receiving should eliminate such problems.
However, if the telephone lines are in poor condition, you may have to try again.
• Lower the reception speed (see RX START SPEED, p. 8-5).
The sending fax machine may not be functioning properly.
• The sending fax machine usually determines the quality of the document. Call the sender
and have them make sure their fax machine is functioning properly.
❏ Cannot receive using Error Correction Mode (ECM).
The sending fax machine may not support ECM.
• If the sending fax machine does not support ECM, then the document is received in normal
mode without error checking.
❏ Errors occur frequently while receiving.
The telephone lines may be in poor condition, or you may have a bad connection.
• Lower the reception speed (see RX START SPEED, p. 8-5).
The sending fax machine may not be functioning properly.
• Call the sender and have them check that their fax machine is functioning properly.
SOLUTIONS TO COMMON PROBLEMS
ECM may be disabled.
• Make sure ECM is on (see ECM RX, p. 8-4).
9
9-11
Copying problems ______________________________
❏ The fax does not make a copy.
The BJ cartridge may need to be replaced.
• Determine if the problem is with the BJ cartridge and replace if necessary (see p. 9-5).
The document may not have been loaded correctly into the document tray.
• Remove the document, stack it if necessary, and load it face up into the document tray
correctly (see p. 3-2).
• Make sure the printer cover is closed.
The BJ cartridge may not be installed properly.
• Make sure the BJ cartridge is installed properly (see p. 1-9).
The fax may not be operating properly.
• Print the nozzle check pattern (see p. 9-4).
❏ MEMORY FULL appears on the LCD when making multiple copies.
The fax’s memory is full.
• Print or delete any documents stored in memory (see pp. 5-14, 5-15) to free up space in the
fax’s memory, then start again.
• Change the scanning resolution and try copying again.
The document you are copying may have too many graphics.
• If multiple pages are being copied, separate the pages into smaller stacks. If not, make the
desired number of copies one at a time as needed.
For additional troubleshooting, see Print quality problems, p. 9-13.
Telephone problems____________________________
❏ You cannot dial.
The telephone line may not be connected properly.
• Make sure all line connections are secure (see pp. 1-4, 1-5).
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 15). If the fax is plugged into a power strip, make sure the power strip is plugged in and
turned on.
The fax may not be set for the type of telephone line in use (pulse/tone).
• Make sure the fax is set for the correct telephone line type (see p. 2-6).
❏ The handset, telephone, or extension phone disconnects while you
are talking.
The telephone line cord may not be plugged in securely.
• Check that the telephone line cord is plugged securely into the fax and into the telephone
line jack on your wall.
❏ There is interference on the line.
A mobile phone or cordless phone may be in use near the fax.
• Make sure that mobile phones and cordless phones are not used near the fax.
9-12
Print quality problems _________________________
❏ The print quality is not what you expect; print is not clear, is
splashed, has missing dots or white streaks.
The paper you are using may not be supported by the fax.
• Make sure you are using the recommended paper (see p. 3-3).
You may be printing on the wrong side of the paper.
• Some papers have a “right” side for printing. If the print quality is not as clear as you would
like it to be, try turning the paper over and printing on the other side.
The nozzles on the BJ cartridge print head may be clogged.
• Clean the BJ cartridge print head if necessary (see p. 9-4).
The BJ cartridge may not be installed properly.
• Make sure the BJ cartridge is installed properly (see p. 1-9).
The BJ cartridge print head may be damaged.
• Determine if the problem is with the BJ cartridge print head (see p. 9-4) and replace the BJ
cartridge if necessary (see p. 9-5).
❏ The printout contains blurred or smudged ink.
The paper you are using may not be supported by the fax.
• Make sure you are using the recommended paper (see p. 3-3).
You may be printing on the wrong side of the paper.
• Some papers have a “right” side for printing. If the print quality is not as clear as you would
like it to be, try turning the paper over and printing on the other side.
9
❏ The fax has no power.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 15). If the fax is plugged into a power strip, make sure the power strip is plugged in and
turned on.
The power cord may not be supplying power.
• Check the power cord by substituting with another.
❏ The fax will not print reports.
The BJ cartridge may need to be replaced.
• Determine if the problem is with the BJ cartridge and replace if necessary (see p. 9-5).
❏ Nothing appears on the LCD.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 15). If the fax is plugged into a power strip, make sure the power strip is plugged in and
turned on. If the LCD remains blank, unplug the fax, wait five seconds, then plug it in
again.
SOLUTIONS TO COMMON PROBLEMS
General problems ______________________________
9-13
LCD messages
The following messages are displayed on the LCD when the fax is performing a function or
encounters an error.
Message
Cause
Action
AUTO REDIAL
The fax is waiting to redial the
receiving number because the
line was busy or the receiving
party did not answer when you
tried to send the document.
Wait for the fax to
automatically redial the
number. If you want to cancel
automatic redialing, press
[Stop] (see p. 5-9).
BUSY/NO SIGNAL
The telephone number you
dialed is busy.
Try sending the document at a
later time.
The fax number dialed was
incorrect.
Check the fax number and dial
again.
The other party’s fax machine is
not working.
Contact the other party and
have them check their fax
machine.
The other party is not using a G3
machine.
Contact the other party and
ask them to send or receive
the document using a G3
machine.
The touch tone/rotary pulse
setting on your fax is incorrect.
Set your fax to the setting that
matches your telephone line
(see p. 2-6).
The receiving fax machine did
not answer within 55 seconds
(after all automatic redialing
attempts).
Contact the receiving party
and have them check their fax
machine. You can try to send
the document using manual
sending (see p. 5-4). For longdistance call, add pauses to
the registered number (see p.
5-8).
The cartridge holder cannot
move. This is normally due to a
paper jam.
Clear the paper jam or
whatever is obstructing the
cartridge holder and then
press [Stop] and start again.
Do not attempt to move the
cartridge holder manually.
CARTRIDGE JAMMED
9-14
Cause
Action
CHANGE CARTRIDGE
The BJ cartridge is empty.
Replace the BJ cartridge (see
p. 9-5). The fax will then print
automatically any documents
received in memory.
CHECK DOCUMENT
The document is not set in the
document tray, or has jammed.
Set the document you are
trying to send or copy (see p.
3-2), or check for a document
jam and clear the jam if
necessary (see p. 9-1), and
start again.
CHECK PAPER SIZE
The size of the paper in the multipurpose tray and that specified in
the PAPER SIZE setting are
different.
Load the correct paper size or
change the PAPER SIZE
setting (see p. 8-4).
CHECK PRINTER
There may be an obstruction that
is not allowing the cartridge
holder mechanism to move.
Check for any obstruction
(paper clip, small object, etc.)
and also that the orange
protective cap and tape are
removed from the BJ
cartridge. Check also for a
paper jam and clear the jam if
necessary (see p. 9-1). Then
press [Stop] and start again.
The BJ cartridge may be
defective.
Press [Stop]. Reinstall the BJ
cartridge (see p. 1-9) and start
again.
In either case, if the error does
not clear, try unplugging the
fax. Wait several minutes, then
plug it back in. Also, try
replacing the BJ cartridge with
a new one (see p. 9-5).
The waste ink tank (which holds
the ink used for print head
cleaning) may be full.
Contact your local authorized
Canon dealer or the Canon
help line to have the waste ink
tank replaced immediately.
During printing, the BJ cartridge
print head may have become too
hot.
Allow the fax to cool down.
The fax will resume printing
when it has cooled down.
9
SOLUTIONS TO COMMON PROBLEMS
Message
9-15
Message
Cause
Action
CLEAR PAPER JAM
There is a paper jam.
Clear the paper jam (see p. 91) and reload paper in the
multi-purpose tray. Press
[Stop].
DATA ERROR
An error has occurred and all
one-touch speed dialing, coded
speed dialing, and user data
have been lost.
Press [Start/Copy], then reregister the data (see Chapter
2).
DOC. TOO LONG
The document is longer than
700 mm.
Use a copier to make a
reduced copy of the document
and then send the copy.
ECM RX
The fax is receiving a document
using Error Correction Mode
(ECM).
ECM receptions may take
longer than normal receptions.
Turn off ECM if you need to
receive quickly, or if you know
your local lines are in good
condition (see ECM RX, p. 84).
ECM TX
The fax is sending a document
using Error Correction Mode
(ECM).
ECM transmissions may take
longer than normal
transmissions. Turn off ECM if
you need to transmit quickly,
or if you know your local lines
are in good condition (see
ECM TX, p. 8-3).
MEMORY FULL
The fax’s memory is full because
it has received too many
documents, or a very long or
detailed document.
Print any documents stored in
memory (see p. 5-14).
Then start again.
The fax’s memory is full because
you either tried to send or copy
too many pages at once, or you
tried to send or copy a very long
or detailed document, using
memory sending.
Free up space in the fax’s
memory by printing or deleting
any documents in memory you
no longer need (see pp. 5-14,
5-15).
If multiple pages are loaded,
separate the pages into
smaller stacks. If not, try
sending the document by
direct sending (see p. 5-2).
An error has occurred and all
voice message data has been
lost.
Re-record all answering
machine messages, such as
the outgoing message and
alternative outgoing message
(see p. 7-1).
MSG DATA LOST
9-16
Cause
Action
NO DATA
The one-touch speed dialing
button or coded speed dialing
code you entered has not been
registered.
Register the one-touch speed
dialing button or coded speed
dialing code (see pp. 2-12 to
2-14).
NO OGM
The outgoing message has not
been recorded.
Record an outgoing message
(see p. 7-1).
REC’D IN MEMORY
The fax received the document in
memory because paper or ink
ran out, a paper jam occurred, or
the incorrect BJ cartridge was
installed.
Load paper in the multipurpose tray (see p. 1-7),
replace the BJ cartridge (see
p. 9-5) or clear the paper jam
(see p. 9-1).
REMOVE DOCUMENT
The document is set while
printing.
Remove the document.
TAM MEMORY FULL
Either 55 messages, including an
outgoing message, alternative
message, voice memos, Fax/Tel
message and forwarding
message, have been recorded or
the total maximum recording time
of 10 minutes has been reached.
Listen to your telephone
messages and delete any
unnecessary messages.
Alternatively, erase all
telephone messages stored in
the fax memory (see p. 7-7).
TX/RX CANCELLED
You pressed [Stop] to cancel the
transmission.
If required, try sending again.
TX/RX NO. nnnn
When the fax sends or receives a
document, it assigns it a unique
identification number (nnnn).
Write the number down if you
will need it later.
9
SOLUTIONS TO COMMON PROBLEMS
Message
9-17
In case of a power failure
The user data settings and registered data for one-touch speed dialing and coded speed dialing
are saved during a power failure using a built-in battery*. However, documents stored in the fax
memory will be deleted and redial data in the extension phone memory may be lost. If a power
failure occurs or the power is turned off, the fax will automatically print a memory clear report
as soon as the power is turned on or the power is restored. This report includes a list of the
documents that were stored in the memory at the time of power failure.
During a power failure _________________________
The following restrictions apply to the function of the fax during a power failure or while the
power is turned off:
• You cannot use the fax to make telephone calls. Also if your fax is connected to a telephone,
you may not be able to make telephone calls.
• You cannot send, receive, or copy documents.
• You can receive voice calls only if a telephone, or an extension phone is connected to your fax.
Memory clear report ___________________________
If you experience a power failure, the documents in the fax memory will be lost.
As soon as power is restored to the fax, it will automatically print out a list of documents that
were stored in the memory at the time of the power failure.
If the cartridge is empty or there is no paper in the multi-purpose tray when power is restored, the
memory clear report will not be printed even after the cartridge is replaced or paper is loaded.
* TAM messages are also saved if the power fails.
9-18
Specifications
Scanning sheet size:
Effective scanning size:
Effective printing size:
Transmission time:
Scanning line density:
Recording method:
Paper tray capacity:
Paper type:
Image memory:
Auto dial functions:
Ink cartridge:
Cartridge:
Power source:
Power consumption:
Operating environment:
Dimensions:
Weight:
Width:
Max. 216 mm
Min. 148 mm
Height:
Max. 700 mm
Min. 105 mm
Thickness: Max. 0.13 mm
Min. 0.06 mm
Width: A4: 208 mm
Width: 203 mm
G3 ECM MMR: Approx. 6 seconds*
Horizontal:
8.00 dots/mm
Vertical Standard: 3.85 lines/mm
Vertical Fine:
7.70 lines/mm
Bubble Jet printing
Maximum: 50 sheets (75 g/m2)
Plain cut sheet paper (A4/Letter/Legal)
Paper weight: 64 g/m2 to 90 g/m2
Paper thickness: 0.09 mm to 0.13 mm
Up to 120 A4-size pages* (standard resolution)
One-touch speed dialing (Registration for 9 numbers)
Coded speed dialing (Registration for 70 numbers)
Canon BX-3 Black BJ cartridge
Capacity: 900 pages*
200-240V/50-60Hz
Standby: Approx. 3.2 W
Operation: Approx. 8.7 W, maximum 33.1 W
Temperature: 10ºC to 32.5ºC
Humidity: 20% to 85% RH
366 mm (W) × 381 mm (D) × 265 mm (H) (including trays)
Approx. 3.7 kg (with handset)
Specifications are subject to change without notice.
* Based on the Canon FAX Standard Chart No.1, Standard mode.
S-1
Index
(extension phone) jack 1-5
(handset) jack 1-4
(telephone line) jack 1-4
A
AC power cord, connecting 1-5
ACTIVITY REPORT
description 8-8
printing 8-7
setting 8-3
ANONYMOUS setting 6-7, 8-6
ANS. MACHINE MODE
description 6-1, 6-4
settnig 6-4
Answering machine 1-4
connecting 1-4
using fax with 6-4
ALARM VOLUME setting 8-2
ALT OUTGOING MSG
(Alternative outgoing
message)
description 7-1
Attaching components 1-3
AUTO PRINT setting 8-3
AUTO REDIAL
for FWD SETTINGS 8-6
message 9-14
setting 5-9, 8-3
Automatic
dialing 5-5
Automatic redialing
canceling 5-9
description 5-9
setting options for 5-10
AUTO TEST PRINT 8-5
B
BJ cartridge
BX-3 Black 1-1, 1-8
cleaning 9-5
guidelines 1-8
installing 1-8, 1-10
print head (See Print head)
replacing 9-5
Broadcasting, sequential 5-13
BUSY/NO SIGNAL message
9-14
Buttons 2-2, 2-3 (See also
individual button names)
cursor 2-3, 2-5
numeric 2-2, 2-4
one-touch speed dialing 2-2
Rewind/Forward 2-2, 7-8
scroll 2-3, 8-1
special function 2-2
BX-3 Black BJ cartridge 1-1,
1-8
C
Caller history 5-8
CALLER ID setting 6-6, 8-6
Canceling
automatic redialing 5-9
delayed sending 5-11
manual redialing 5-9
receiving 6-8
sending 5-5
Cartridge (See BJ cartridge)
Cartridge holder 2-1
CARTRIDGE JAMMED
message 9-14
CHANGE CARTRIDGE
message 9-15
CHECK DOCUMENT
message 9-15
CHECK PAPER SIZE message
9-15
CHECK PRINTER message
9-15
Cleaning
BJ cartridge print head 9-5
button 2-2, 9-5, 9-6
exterior of fax 9-2
interior of fax 9-2, 9-3
periodic 9-2
print head 9-4
scanner components 9-3
Clear button 2-2, 2-5
CLEAR PAPER JAM message
9-16
Coded dial/Directory button
2-3, 5-5, 5-6
Coded speed dialing
description 2-14
list (See Coded speed dialing list)
registering numbers and names
for 2-14
sending a document using 5-5
Coded speed dialing list
description 8-8
printing 8-7
Components
attaching 1-3
main 2-1
Connecting
AC power cord 1-5
answering machine 1-4
extension phone 1-4
external devices 1-4
handset 1-4
telephone 1-5
telephone line 1-4
Connector, power cord 1-5
Contrast, setting scanning 5-1
Copying
documents 4-1
problems 9-12
setting scanning contrast 5-1
Cord, power 1-5
Correcting mistakes 2-5
Cursor buttons 2-3, 2-5
Customer support v
D
DATE & TIME setting 2-8, 8-2
Date, setting 2-8
DATE SETUP setting 8-5
Delayed Sending 5-11
canceling 5-12
sending other documents while
fax is set for 5-12
Delete button 2-3, 7-7
Deleting
document from memory 5-15
message 7-7
Dialing
automatic 5-5
directory 5-6
long-distance 5-8
methods 5-2
regular 5-2
special 5-8
I-1
Index
through a swichboard 2-6
using caller history 5-8
Directory dialing, sending a
document using 5-6
DOC. MEMORY LIST
description 8-8
printing 8-7
DOC. TOO LONG message
9-16
Documentation 1-1
Documents
Copying 4-1
deleting from memory 5-15
different ways to receive 6-1
guides 2-1
loading 3-2
polling to receive 6-6
printing document in memory
5-14
printing list of documents in
memory 5-14
problem 3-1
problems with multipage 3-2
receiving in memory when a
problem occurs 6-6
receiving manually 6-4
receiving while performing
other tasks 6-6
receiving with an answering
machine 6-4
requirements for scanning 3-1
scanned area 3-1
sending 5-2
sending to more than one
location 5-13
size 3-1
tray 1-1, 2-1
type 3-1
E
ECM RX
message 9-16
setting 8-4
ECM TX
message 9-16
setting 8-3
Extension phone 1-4
connecting 1-5
I-2
External devices, connecting 1-4
F
Fax
assembling 1-3
cleaning 9-2
main components 2-1
main unit 1-1
making connections 1-4
name, registering 2-9
number, registering 2-9
operation panel 2-2
testing 1-10
unpacking 1-1
weight S-1
Fax network, setting 6-8, 6-9
FAX ONLY MODE
description 6-1
FAX/TEL AUTO SW (Fax/Tel
mode)
description 6-1
setting 6-2
Fax/Tel mode
description 6-1
setting 6-2
Fax/Telephone number,
registering 2-9
Faxing problems 9-8
FAXTEL MESSAGE
deleting 7-7
description 7-1
Forwarded call, when a call is
received 7-15
FORWARDING MSG
deleting 7-7
description 7-1
Forwarding number, setting
7-12
Forwarding telephone messages
7-12
Function button 2-2
FWD SETTINGS 8-6
FWD TEL NUMBER setting
8-6
G
General problems 9-13
Guide
document 2-1
H
Handling and maintenance,
safety instructions vi
Handset 1-1, 2-1
connecting 1-4
Hook button 2-3, 5-4
I
INCOMING RING setting 8-4
Ink Saver button 2-2, 6-5
Installing, BJ cartridge 1-8
J
Jack
(extension phone) 1-5
(handset) 1-4
(telephone line) 1-4
Jams
clearing 9-1
in document tray 9-1
in multi-purpose tray 9-1
K
KEYPAD VOLUME setting
8-2
L
LCD 2-2
messages 9-14 to 9-17 (See
also individual message
names)
Letter mode 2-4
Letters, entering 2-4
LINE MONITOR VOL setting
8-2
Line, telephone 1-4, 2-6
List (See individual list names)
Loading
documents 3-2
paper 1-6, 1-7
Location, safety instructions vii
Long-distance dialing 5-8
Index
Lower case letter mock 2-4
M
Main unit 1-1
MAN/AUTO SWITCH setting
8-4
MANUAL MODE
description 6-1
receiving in 6-4
setting 6-4
Manual redialing 5-9
canceling 5-9
Manual sending 5-4
canceling 5-5
Memory
deleting document from 5-15
documents in 5-14
printing document in 5-14
printing list of documents in
5-14
receiving when problem occurs
6-5
sending (See Memory sending)
MEMORY CLEAR REPORT
description 9-18
MEMORY FULL message
9-16, 9-17
MEMORY RX setting 8-4
Memory sending 5-3
canceling 5-5
Menu (See individual menu
names)
PRINTER SETTINGS 8-4
REPORT SETTINGS 8-3
RX (Reception) SETTINGS
8-4
SYSTEM SETTINGS 8-5
TAM SETTINGS 8-6
TX (Transmission)
SETTINGS 8-3
USER SETTINGS 8-2
MESSAGE LENGTH setting
8-6
Messages
deleting 7-7
forwarding telephone 7-12
LCD 9-15 (See also individual
message names)
playing telephone 7-8
recording the outgoing 7-1
setting the recording time for a
7-3
types that can be recorded 7-1
Microphone 2-2
MID PAUSE SET setting 8-3
Mistakes, correcting 2-5
Modes, switching number and
letter 2-4
MSG DATA LOST message
9-16
Multi-purpose tray 2-1
capacity S-1
jams in 9-1
loading paper in 1-7
MULTI TX/RX (Transaction)
REPORT 8-8
N
Network switch system
operation
Telecom FaxAblitity 6-9
Telstra Fax Stream™ Duet 6-8
NO DATA message 9-17
NO OGM message 9-17
Nozzle check pattern
printing 9-4
Number mode 2-4
Numbers, entering 2-4
NUMBER TO REJECT setting
6-7, 8-6
Numeric buttons 2-2, 2-4
O
OFFHOOK ALARM setting
5-4, 8-2
One-touch speed dialing
buttons 2-2
description 2-12
list (See One-touch speed
dialing list)
registering numbers and names
for 2-12
sending a document using 5-5
One-touch speed dialing list
description 8-8
printing 7-7
Operation panel 2-1, 2-2, 2-3
OUTGOING MESSAGE
description 7-1
recording 7-1
OUT OF AREA setting 6-7, 8-6
Outside line access number,
registering 2-7
P
Paper
guide 1-7
guidelines 1-6
limit mark (See Paper limit
mark)
loading 1-6
loading in multi-purpose tray
1-7
quantity S-1
requirements 3-3
size 3-3
weight S-1
Paper feeding problems 9-7
Paper limit mark 1-6
PAPER SIZE setting 8-4
PASSWORD setting
in TAM SETTINGS menu 8-6
Pause, entering 5-8
PBX
ACCESS NUMBER setting
8-2
ACCESS TYPE setting 8-2
PIN ENTRY setting 7-14, 8-6
Play button 2-3, 7-8
Playing telephone messages 7-8
Polling button 2-2, 6-5
Power cord 1-1, 1-5
Power failure
during 9-18
in case of 9-18
Power supply, safety
instructions vii
Print head
cleaning 9-5
testing 9-4
Print quality problems 9-13
Printable area 3-3
Printer cover 2-1
I-3
Index
PRINTER SETTINGS
menu 8-4
Printing
1-TOUCH LIST 8-7
ACTIVITY REPORT 8-7
CODED DIAL LIST 8-7
DOC. MEMORY LIST 8-7
document in memory 5-14
list of document in memory
5-14
nozzle check pattern 9-4
USER DATA LIST 8-7
Problem documents 3-1
Problems
copying 9-12
faxing 9-8
general 9-13
paper feeding 9-7
print quality 9-13
receiving 9-9
receiving in memory when 6-5
sending 9-8
telephone 9-12
PSTN setting 8-2
Q
Quality
adjusting 5-1
print problems 9-13
Quantity, paper S-1
R
R button 2-2, 2-6
registering 2-7
R-Key SETTING 2-7, 8-2
REC’D IN MEMORY message
9-18
Receive mode Chapter 6
Receive mode button 2-2,
Chapter 6
Receiving (See also individual
receive modes)
canceling 6-7
in memory when problem
occurs 6-6
methods 6-1
problems 9-9
I-4
while performing other tasks
6-5
with answering machine 6-4
Record button 2-3, 7-1
Recording
outgoing message 7-1
voice memo 7-6
REDIAL INTERVAL setting
5-10, 8-3
Redial/Pause button 2-3, 5-8,
5-9
REDIAL setting 8-3
REDIAL TIMES setting 4-10,
8-3
Redialing
automatic 5-9
manual 5-9
REDUCE DIMENSION setting
8-4
Registering
coded speed dialing numbers
and names 2-14
fax/telephone number 2-9
name 2-9
one-touch speed dialing
numbers and names 2-12
sender information 2-8
REJECTION METHOD
setting 6-7, 8-6
Remote control
features 7-9
list of commands 7-11
registering password for 7-9
using 7-10
Replacing
BJ cartridge 9-5
Report button 2-2, 8-7
REPORT SETTINGS
menu 8-3
Resolution
button 2-2, 4-1, 5-1
setting scanning 5-1
Rewind/Forward buttons 2-2,
7-8
RING COUNT setting
for INCOMING RING setting
8-4
for TOLL SAVER setting 8-6
ROTARY PULSE setting 8-2
RX CALL LEVEL setting 8-2
RX REDUCTION setting 8-4
RX (Reception) REPORT
description 8-8
setting 8-3
RX SETTINGS
menu 8-4
RX START SPEED setting 8-5
S
Safety instructions
handling and maintenance vi
location vii
power supply vii
SCAN CONTRAST setting 8-2
Scanning
contrast, setting 5-1
document requirements 3-1
resolution, setting 5-1
Scroll buttons 2-3, 8-1
SELECTIVE setting 6-7, 8-6
Send options 5-3
Sender information, registering
2-8
Sending
canceling 5-5
delayed 5-11
documents 5-2
manual 5-4
memory 5-3
methods 5-2
preparing for 5-1
problems 9-8
sequential broadcasting 5-13
setting scanning contrast 5-1
setting scanning resolution 5-1
to more than one location (See
Sequential broadcasting)
using caller history 5-8
using coded speed dialing 5-5
using one-touch speed dialing
5-5
using voice dialing 5-7
Sequential broadcasting 5-13
Setting date and time 2-8
Setting forwarding number
7-12
Setting PIN ENTRY 7-14
Index
Setting TAM MODE 7-2
Shipping materials, removing
1-2
SHOW IN HISTORY? setting
6-7, 8-6
Special
dialing 5-8
function buttons 2-2 (See also
individual button names)
Speed dialing
coded 2-14
lists 8-8
one-touch 2-12
printing lists 8-7
Start/Copy button 2-3
Stop button 2-3
Switchboard, dialing through
2-6
Symbols, entering 2-4
SYSTEM SETTINGS
menu 8-5
T
TAM Mode button 2-3, 7-2
TAM MEMORY FULL
message 9-17
TAM MODE
description 7-2
setting 7-2 to 7-5
TAM MONITOR setting 7-4,
8-6
TAM SETTINGS menu 8-6
TEL LINE TYPE setting 2-6,
8-2
Telecom FaxAblitity 6-9
Telephone
connecting 1-4
problems 9-13
TELEPHONE # MARK setting
7-2
Telephone line 1-1
connecting 1-4
setting type 2-6
Telephone message
deleting 7-7
forwarding 7-12
playing 7-8
setting recording time for 7-3
Telephone problems 9-12
Telstra Fax Stream™ Duet 6-8
Testing
BJ cartridge print head 9-4
fax 1-10
Time, setting 2-8
TOLL SAVER setting 7-5, 8-6
Tray
document 1-1, 2-1
multi-purpose 1-1, 2-1
TTI (Transmit Terminal
Identification) 2-8
TTI position setting 8-2
TX (Transmission) REPORT
description 8-8
setting 8-3
TX SETTINGS
menu list 8-3
TX START SPEED setting 8-5
TX TERMINAL ID setting 8-2
TX/RX CANCELLED message
9-17
TX/RX NO. nnnn message
9-17
CALLING VOLUME setting
6-5
KEYPAD VOLUME setting
8-2
LINE MONITOR VOL setting
8-2
VOLUME CONTROL setting
8-2
VOLUME CONTROL setting
8-2
W
Warranty 1-1
Weight
document S-1
paper S-1
U
UNIT NAME setting 8-2
Uppercase letter mode 2-4
UNIT TELEPHONE # setting
8-2
Unpacking 1-1
Uppercase letter mode 2-4
USER SETTINGS menu list
8-2
USER DATA LIST
description 8-8
printing 8-7
USER’S GUIDE
using this guide v
V
VOICE MEMO
description 7-6
recording 7-6
Volume
ALARM VOLUME setting
8-2
I-5
Cover for web.fm Page 2 Tuesday, July 6, 2004 11:34 AM
USER
User’s Guide
CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON U.S.A., INC.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
CANON CANADA INC.
6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada
CANON EUROPA N.V.
Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands
CANON FRANCE S.A.
17, quai du President Paul Doumer 92414 Courbevoie Cedex, France
CANON (U.K.) LTD.
Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom
CANON DEUTSCHLAND GmbH
Europark Fichtenhain A10, 47807 Krefeld, Germany
CANON ITALIA S.p.A.
Via Milano, 8 20097 San Donato Milanese (MI) Italy
CANON LATIN AMERICA, INC.
703 Waterford Way, Suite 400, Miami, Florida 33126, U.S.A.
CANON AUSTRALIA PTY. LTD
1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia
CANON SINGAPORE PTE. LTD.
1 Harbour Front Avenue #04-00 Keppel Bay Tower, Singapore 098632
CANON HONGKONG CO., LTD
9/F, The Hong Kong Club Building, 3A Chater Road, Central, Hong Kong
HT7-0005-000-V.1.0
XXXXXXXXXX
C CANON INC. 2004
PRINTED IN CHINA
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