Canon IR C2100 Printer User Manual

Color Network Printer Board-A1
Job Management Guide
Printer (PS) Manual
Please read this manual before operating this equipment.
After you finish reading this manual, store it in a safe place for future reference.
ENGLISH
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Contents
Preface
About this manual
xi
Terminology
xii
About the documentation
xiii
iR C2100/2100S job environments
xiv
Permissions
xv
Chapter 1: Operating the iR C2100/2100S
Using the Control Panel
1-1
iR C2100/2100S menu keys on the Touch Panel Display
1-3
Touch Panel Display status messages
1-4
Rebooting, shutting down, and restarting the iR C2100/2100S
1-8
Rebooting the iR C2100/2100S
1-8
Shutting down the iR C2100/2100S
1-9
Restarting the iR C2100/2100S
1-9
Chapter 2: Introduction to the Command WorkStation
About the Command WorkStation
2-1
Starting up and logging in
2-3
Connecting to the iR C2100/2100S
2-3
Logging in
2-4
Logging out
2-5
The Command WorkStation interface
2-6
Window area (Queues, Archive, Job Log)
2-7
Menu bar
2-8
Server selection tabs
2-11
Sliders
2-11
Job ticket information
2-13
Window selection tabs
2-14
viii
Contents
Queues window
2-14
Status bars
2-15
Job icons
2-18
Spool area
2-18
RIP area
2-19
Print area
2-20
Job commands
2-21
Archive window
2-23
Job Log window
2-25
Filtering jobs
2-27
Job properties
2-30
Viewing and editing job properties
2-31
Thumbnails (DocBuilder)
2-32
Editing and merging files with DocBuilder
2-32
Chapter 3: Managing Print Jobs
Communicating with users
3-1
What the user needs to know
3-1
How users communicate print requirements
3-2
Customizing the Command WorkStation window
3-3
Setting Command WorkStation Preferences
3-4
Printing server information pages
3-5
Workflow scenarios
3-7
Using the copier/printer
3-9
Canceling jobs
3-9
Previewing print jobs
3-10
Previewing the currently rasterizing job
3-10
Merging raster files with DocBuilder
3-12
Viewing and overriding print settings
3-18
Downloading files and fonts
3-20
Managing server fonts
3-23
Managing jobs with multiple color servers
3-24
ix
Contents
Archiving jobs
3-26
Importing archived jobs from external media
3-28
Using the Job Log
3-29
Other server management commands
3-30
Chapter 4: Overview of Fiery WebTools
Fiery WebTools
4-1
Access privileges
4-1
Using Fiery WebTools
4-2
Chapter 5: Fiery WebSpooler and Fiery Spooler
Tracking and managing jobs with Fiery WebSpooler
5-1
About the Fiery WebSpooler window
5-2
Manipulating job options and job flow
5-4
Overriding job option settings
5-6
Thumbnails (DocBuilder)
5-7
Using the Job Log
5-8
Fiery Spooler for Mac OS computers
5-10
Differences between Fiery Spooler for Mac OS and Fiery WebSpooler
5-12
Appendix A: Troubleshooting
Error messages
A-1
Maintaining optimal system performance
A-6
Troubleshooting
A-6
Command WorkStation hangs
A-6
Command WorkStation fails to connect to a iR C2100/2100S
A-7
Unexpected printing results
A-8
Clearing the server
A-8
Users are unable to connect to the copier/printer
Setup error messages
Index
A-9
A-10
xi
Preface
About this manual
The Color Network Printer Board-A1 is a special-purpose color server built
into the iR C2100/C2100S series. It enables you to use your copier/printer as
a high-speed networked color printer.
This manual is intended for iR C2100/2100S operators or administrators, or
users with the necessary access privileges, who monitor and manage job flow
and troubleshoot problems that may arise. It describes the functions and
features of Fiery utilities® and Fiery WebTools™ for the purposes of print job
management and color quality control.
The iR C2100/2100S includes Command WorkStation™ software, which
enables an operator to manage all jobs sent to the iR C2100/2100S.
Although it may not be the case at all sites, the documentation for this
product assumes the presence of an operator who controls and manages jobs
sent by users from remote workstations.
N OTE : The term “iR C2100/2100S” is used in this manual to refer
to the Canon series in which the iR C2100/2100S is embedded. The term
“copier/printer” is used to refer to the iR C2100/2100S series. The
term “Aero” is used in illustrations to refer to the iR C2100/2100S.
About this manual
This manual is organized as follows:
• Chapter 1 describes the iR C2100/2100S Control Panel. It explains the
various messages and icons that you might see and describes how to print
system information pages. It also explains how to properly start up and
shut down the iR C2100/2100S.
xii
Preface
• Chapters 2 and 3 describe the Command WorkStation interface. The
Command WorkStation application can be installed on networked
Windows 95/98, Windows Windows NT 4.0, and Windows 2000
computers and used to view and manage virtually all aspects of iR C2100/
2100S activity. In addition to providing a graphic display of the job flow,
the Command WorkStation allows you to reprint or hold jobs, view and
override print option settings, download files, manage printer fonts,
preview print jobs, merge rasterized jobs, calibrate the iR C2100/2100S,
and perform Setup (server configuration). The Command WorkStation
also provides tools for archiving jobs and moving jobs between iR C2100/
2100S color servers.
• Chapter 4 introduces Fiery WebTools, explains how to access them, and
directs you to sources of more information (in this manual or in other
manuals in the documentation set).
• Chapter 5 describes Fiery WebSpooler and Fiery Spooler™, which can be
used to view and manage iR C2100/2100S job activity. The interface and
features of Fiery WebSpooler and Fiery Spooler have identical counterparts
in the Command WorkStation; therefore, this chapter refers you to
Chapters 2 and 3 for details about many Fiery WebSpooler and Fiery
Spooler functions.
• Appendix A lists error messages that you might see on the iR C2100/
2100S Control Panel, the Command WorkStation, Fiery WebSpooler,
Fiery Spooler, or the copier/printer, and contains some troubleshooting
information.
Terminology
Specific terms are explained as they are introduced. However, the following
general terms are used throughout:
• PostScript (PS)—A computer language designed as a page description
language. The iR C2100/2100S uses this language for imaging the page
and for communication with applications and with the print engine.
• Job—A file consisting of PostScript commands and comments that
describe the graphics, sampled images, and text that should appear on each
page of a document, and the printer options that should be used in
printing, such as media or color rendering style.
xiii
About the documentation
• Spool—Write to a disk. Usually used here to refer to a PostScript print job
being saved to the iR C2100/2100S hard disk in preparation for processing
and printing.
• RIP—Acronym for raster image processing, which changes text and
graphics commands into descriptions of each mark on a page. In common
use as a noun, a “raster image processor” (RIP) is the computer processor
that performs this function.
• Print—The process of rendering, or imaging, a page or a job on a printer.
These concepts can explain how the iR C2100/2100S and the copier/
printer work together as a powerful printing system. The iR C2100/2100S
PostScript RIP changes text and graphics commands in PostScript into
color specifications for each dot of toner deposited on a page by the copier/
printer.
About the documentation
This manual is part of the set of iR C2100/2100S documentation, which
includes the following manuals for users and system administrators:
• The Configuration Guide explains basic configuration and administration
of the iR C2100/2100S for the supported platforms and network
environments. It also includes guidelines for setting up UNIX, Windows
NT, and Novell NetWare servers to provide PostScript printing services to
clients.
• Getting Started describes how to install software to enable users to print to
the iR C2100/2100S. Specifically, it describes installation of PostScript
printer drivers, printer description files, and other user software provided
on the User Software CD and Command WorkStation CD. It also explains
how to connect each user to the network.
• The Printing Guide describes the printing features of the iR C2100/2100S
for users who send jobs via remote workstations on the network or via a
direct parallel port connection.
• The Color Guide provides an introduction to the basics of color theory and
printing to an iR C2100/2100S Color Server. It also includes practical
color printing tips and application notes that explain how to print to the
iR C2100/2100S from popular Windows and Mac OS applications.
xiv
Preface
• The Job Management Guide explains the functions of the iR C2100/2100S
client utilities, including the Command WorkStation, and how they can be
used to manage jobs and maintain color quality. This book is intended for
an operator or administrator, or a user with the necessary access privileges,
who needs to monitor and manage job flow, and troubleshoot problems
that may arise.
• Release Notes provide last-minute product information and workarounds
for some of the problems you may encounter.
iR C2100/2100S job environments
The iR C2100/2100S supports several levels of control of printing, job
management, and setup, and offers you the flexibility to choose the
configuration that corresponds to the requirements of your site. Your
situation may correspond to one of the descriptions outlined below, or you
may prefer an intermediate level of control.
At one extreme, an administrator or operator in a high-volume printing
environment controls the entire job flow and all printing. Print jobs arriving
from remote users are spooled to the iR C2100/2100S and stored until the
operator decides it is time to print them. Additional functions (calibration,
job overrides, prioritizing, font management) are reserved for the
administrator or operator. Note that only the Administrator can perform
calibration.
At the other extreme, anyone on the local network can control all printing
and iR C2100/2100S functions; operator intervention is not necessary. Users
can print from their workstations to any of the published print connections.
Anyone can use the Command WorkStation, Fiery WebSpooler, or Fiery
Spooler to control any print job.
The spectrum of control that an administrator can implement is described
fully in the Configuration Guide.
xv
iR C2100/2100S job environments
Permissions
Support for these job environments is achieved by a combination of
iR C2100/2100S Setup options. By default, anyone can access Setup, but the
administrator can limit access to Setup by specifying an Administrator
password for the iR C2100/2100S (see the Configuration Guide ).
Also by default, anyone can log in to the Command WorkStation, or Fiery
WebSpooler, or Fiery Spooler and control job flow, but an administrator can
restrict access to these functions by specifying an Operator password.
The three security levels from greatest to least control are:
• Administrator—confers control of Setup and is the highest level of control.
The person who has access to Setup can control the printing and job
management environment by choosing which queues are enabled, and by
electing to set passwords. The Administrator can also manage the fonts on
the server, clear the server disk when necessary, and set a common web link
for all users who log in to the iR C2100/2100S using their web browser.
• Operator—includes control of print jobs that arrive at the iR C2100/
2100S and the ability to reboot the iR C2100/2100S.
• Guest—allows users to view the status of active jobs and the list of stored
jobs. They cannot make changes to jobs. A password is not needed to log in
as Guest and view jobs from the Command WorkStation, or Fiery
WebSpooler, or Fiery Spooler windows.
This manual describes the features of the Fiery client utilities, including the
Command WorkStation, and all operator privileges, whether those privileges
are available to everyone or are exclusive to only certain people. It also
includes descriptions of administrator functions, sometimes referring you to
other manuals for more information.
1
1-1
Chapter 1:
Operating the
iR C2100/2100S
Using the Control Panel
You can use the Control Panel and the Touch Panel Display on the
iR C2100/2100S series to access all basic functions of the iR C2100/2100S,
access special features, view status and information about jobs printed to the
iR C2100/2100S, view copier/printer error messages, print special pages, and
configure iR C2100/2100S Setup options. For information about Setup
options and how to use them, see the Configuration Guide.
Using the Control Panel
OPTIONS key and activity light
Error activity light
Data activity light
Energy Saver
Copying
<Server Name>
Idle
COPY
Display
Contrast
#MB
Data
OPTIONS
Error
ON/OFF
Reset
Info
Additional Function key
Error
PS
Alert
Print
RIP
Functions
ACS
1
2
3
4
5
6
7
8
9
ID
0
Full Color
Black
Guide
?
Stop
Additional Functions
#v
Clear
Interrupt
PRINT
MONITOR
Touch Panel Display
Start
C
Power
The parts of the Control Panel that control functionality of the
iR C2100/2100S are:
Touch Panel Display
LCD
Enables you to control all print and Setup
functions of the iR C2100/2100S.
OPTIONS key
Press during runtime to give the
iR C2100/2100S control of the Touch Panel
Display.
Press during startup to access iR C2100/2100S
Setup menus.
1
1-2
Operating the iR C2100/2100S
OPTIONS
activity light
Shows solid green when the iR C2100/2100S
has control of the Touch Panel Display.
N OTE : If the iR C2100/2100S is idle for more
than the default time of two minutes, the
OPTIONS activity light turns off as control of
the Touch Panel Display returns to the
copier/printer.
Data
activity light
Flashes green when the iR C2100/2100S is
printing a job, processing a job, or when there
is a remote connection to the iR C2100/2100S
(for example, a user is connected to the
iR C2100/2100S via the WebTools).
Error
activity light
Flashes orange when there is an active warning
message, or when there is an error causing
printing to be disabled and operator or service
intervention is required. Check the Touch
Panel Display for details of the error. The
iR C2100/2100S resumes printing when the
error is resolved.
1
1-3
Using the Control Panel
iR C2100/2100S menu keys on the Touch Panel Display
These keys perform the following functions:
Yes and No
Appear during
startup
Yes
No
After pressing the OPTIONS key on the
Control Panel, the messages “Wait…” and then
“Do you want to go to setup?” appear on the
Touch Panel Display, along with the Yes and No
keys. Press Yes to access iR C2100/2100S Setup
menus; press No to continue with startup.
If the Yes key is not pressed within a few seconds,
startup continues automatically.
>
>
OK
Exit
Down arrow
Appears in the
Functions and
Setup menus
Advances to the next set of options in the
current menu.
Up arrow
Appears in the
Functions and
Setup menus
Returns to the previous set of options in the
current menu.
OK
Appears in the
Setup menus
Activates the currently selected option and, if
applicable, proceeds to the next menu.
Exit
Appears in the
Functions and
Setup menus
Exits current menu level and returns to the
previous level.
Before exiting any Setup menus, you are
prompted to save any changes.
1
1-4
Operating the iR C2100/2100S
Touch Panel Display status messages
When the iR C2100/2100S has control of the Touch Panel Display, the LCD
provides information about the current status of the iR C2100/2100S.
The Touch Panel Display status messages are
Booting...
Appears during startup. Press the Setup key to access
iR C2100/2100S Setup menus. If you do not press
the Setup key, the iR C2100/2100S continues with
startup (see “Restarting the iR C2100/2100S” on
page 1-9).
<Server name>
Processing
Appears on the Info screen (see page 1-5) when the
iR C2100/2100S is processing a job. The Data
activity light flashes green.
<Job Name>
Busy #K
Appears on the RIP screen (see page 1-7) when the
iR C2100/2100S is processing a job. The #K value
increases to indicate the amount of the job that has
been processed. The Data activity light flashes green.
Sending
<Job Name>
Appears when a special page from the
Functions>Print Pages menu is printing (see
page 1-6). Job Name indicates the type of special
page. The Data activity light flashes green.
<Server Name>
Printing
Appears on the Info screen (see page 1-5) when the
iR C2100/2100S is printing a job. The Data activity
light flashes green.
<User Name>
Copies: #C/#T
Appears on the Print screen (see page 1-8) when the
iR C2100/2100S is printing a job. #C indicates the
copy currently printing; #T indicates the total
number of copies in the job. The Data activity light
flashes green.
Canceling
Print job
The Cancel Job key has been pressed and the
currently printing or processing job is being
canceled.
1
1-5
Using the Control Panel
Disconnecting
Suspend Printing has been selected from the
Functions menu (see page 1-6).
Connecting
2020-2050
Resume Printing has been selected from the
Functions menu (see page 1-7).
#MB
Appears on the Info, RIP, and Print screens. #MB
indicates the amount of free space on the
iR C2100/2100S hard disk; #v indicates the version
of system software currently running on the
iR C2100/2100S.
#v
Info screen
The Info screen displays basic information about the iR C2100/2100S.
When the iR C2100/2100S is Idle (neither processing nor printing a job),
the Touch Panel Display appears as shown below.
<Server Name>
Idle
PS
Info
#MB
Alert
Print
RIP
Functions
Press to display
Functions menu
(see page 1-6)
#v
PRINT
MONITOR
N OTE : If the iR C2100/2100S is idle for more than the default time of two
minutes, control of the Touch Panel Display returns to the copier/printer.
Press the OPTIONS key to return control back to the iR C2100/2100S.
1
1-6
Operating the iR C2100/2100S
Press the Functions key to display the Functions menu. The following
options are available:
Print Pages
Select to print special pages from the
iR C2100/2100S. You can print the following
pages from the submenu that appears:
Test Page
Enables you to confirm that the iR C2100/2100S is
properly connected to the copier/printer. The test
page provides sample images and color samples. The
following information is also listed: Server name,
Printer model, color settings, calibration
information, and date and time printed.
Configuration
Gives the current iR C2100/2100S and device
configuration. This page lists general information
about the hardware and software configuration of the
iR C2100/2100S, the current options for all Setup
settings, information about the current calibration,
and if applicable, the Ethernet addresses of the
iR C2100/2100S.
Job Log
A list of the last 55 print jobs. For information on
the fields in the Job Log and on printing it in other
forms, see “Using the Job Log” on page 3-29.
Color Charts
Prints samples of the RGB, CMY, and PANTONE
colors available from the iR C2100/2100S.
Font List
Suspend Printing
A list of all PostScript fonts resident on the
iR C2100/2100S hard disk.
Temporarily interrupts communication between the
iR C2100/2100S and the copier/printer. Select
Suspend Printing if you want to pause the currently
printing iR C2100/2100S job in order to use the
copier/printer to make copies or print another job
first.
After selecting Suspend Printing, jobs continue to
process on the iR C2100/2100S. When copying is
completed, select Resume Printing to continue
printing the interrupted iR C2100/2100S job.
1
1-7
Using the Control Panel
Resume Printing
Reboot Server
Calibration
Re-establishes communication between the
iR C2100/2100S and the copier/printer.
Shuts down all iR C2100/2100S activity in the
correct manner in order to restart the copier/printer.
Calibrate the iR C2100/2100S. You can obtain
measurements from the copier/printer’s built-in scanner
and calibrate using ReaderCal, or you can print patch
pages and calibrate using VisualCal.
For more information, see the Color Guide. If an
Administrator password has been set, you must enter it
to access Calibration.
RIP screen
When the iR C2100/2100S is actively processing (RIPping) a job, the Touch
Panel Display appears as shown below.
<Job Name>
Busy!
#K
Press to display information
about job currently processing
Press to cancel job
currently processing
RIP Status
User Name
Cancel Job
Info
Alert
Print
RIP
Functions
#MB
PS
Press to display name
of person sending job
Press to display
Info screen
(see page 1-5)
Press to display the
Functions menu
(see page 1-6)
#v
PRINT
MONITOR
• If there is an error during processing, press the Alert key to display details of
the error.
• If there is another job currently printing, press the Print key to display the
Print screen.
1
1-8
Operating the iR C2100/2100S
Print screen
When the iR C2100/2100S is actively printing a job, the Touch Panel
Display appears as shown below.
<User Name>
PS
Press to cancel job currently
printing
Cancel Job
Info
Alert
Print
RIP
Functions
Press to display RIP screen
(see page 1-7)
#MB
Press to display
Info screen
(see page 1-5)
Press to display the
Functions menu
(see page 1-6)
#v
PRINT
MONITOR
• If there is an error during printing, press the Alert key to display details of the
error.
• If there is another job currently processing, press the RIP key to display the
RIP screen.
Rebooting, shutting down, and restarting the
iR C2100/2100S
Generally, you can leave the iR C2100/2100S and the copier/printer running
all the time. This section describes how to reboot, shut down, and restart
when necessary.
Rebooting the iR C2100/2100S
You must reboot the iR C2100/2100S to access Setup menus. When you do
so, fonts that have been downloaded to the hard disk drive are not deleted.
Print jobs in the Hold queue, the Printed queue, and jobs that have been
processed but not printed are not deleted; they will be available for printing
when you restart the iR C2100/2100S.
To reboot the iR C2100/2100S, first make sure no jobs are being processed
or printed (the Data activity light should be off ). Then press the Functions
key, press Reboot Server, press Yes, and press OK. For information on
accessing the Setup menus, see “Accessing Setup menus” on page 1-10.
1
1-9
Rebooting, shutting down, and restarting the iR C2100/2100S
Shutting down the iR C2100/2100S
You may need to shut down the iR C2100/2100S for service. When you do
so, fonts that have been downloaded to the hard disk drive are not deleted.
Print jobs in the Hold queue, the Printed queue, and jobs that have been
processed but not printed are not deleted; they will be available for printing
when you restart the iR C2100/2100S.
To shut down the iR C2100/2100S, first make sure no jobs are being
processed or printed (the Data activity light should be off ). Then turn off the
copier/printer using the main power switch.
Main power switch:
Press up to power on
Press down to power off
N OTE : After turning the copier/printer off, wait at least three seconds before
turning it back on.
Restarting the iR C2100/2100S
To restart the iR C2100/2100S, move the main power switch on the
copier/printer to the On position, then press the Control Panel power switch,
if necessary. Wait approximately three seconds, and press the OPTIONS key.
N OTE : You are still able to print to the iR C2100/2100S even if the Control
Panel power switch is turned off.
If you do not press the OPTIONS key, the copier/printer continues with
startup, for the copier/printer only, and the COPY light turns on. When
copier/printer startup is complete, the copier/printer main screen appears on
the Touch Panel Display.
If an error occurs during startup, the Error activity light flashes orange.
Check the Touch Panel Display for details of the error.
1
1-10
Operating the iR C2100/2100S
Accessing Setup menus
If you press the OPTIONS key during startup, the key shows solid green and
the message “Wait...” appears on the Touch Panel Display. If you want to
change the iR C2100/2100S Setup options, press the Yes key when the
message “Do you want to go to setup?” appears; then, press Run Setup when
the Start Up menu appears. iR C2100/2100S Setup is password protected if a
password has been set.
The top level of Setup has nine submenus: Server Setup, Network Setup,
Printer Setup, PS Setup, Color Setup, Job Log Setup, Change Password,
Clear Server, and Factory Defaults. Press the corresponding key to enter the
selected Setup menu; to leave Setup, select Exit Setup. For detailed
information about iR C2100/2100S Setup, see the Configuration Guide.
N OTE : Pressing Factory Defaults resets the iR C2100/2100S to its shipping
configuration; therefore, this menu should be used by your system
administrator only.
If you do not press Yes at the “Do you want to go to setup?” message, the
iR C2100/2100S continues with startup. When complete, the
iR C2100/2100S Info screen appears on the Touch Panel Display.
2
2-1
Chapter 2:
Introduction to
the Command
WorkStation
About the Command WorkStation
This chapter introduces you to the graphical user interface of the Command
WorkStation. First, you select a user level and log in to the iR C2100/2100S.
Once you have logged in, you can tour the Command WorkStation windows.
Your exploration will be more complete if you have some jobs in the Spool
area (jobs printed to the Hold queue) and have the ability to send more jobs
from a nearby computer.
Chapter 3 builds on the information in this chapter and describes job
monitoring and control in more depth.
About the Command WorkStation
The Command WorkStation provides a window on iR C2100/2100S and
copier/printer functions, and an interface from which you can control those
functions. The Command WorkStation application can be installed on a
Windows 95/98, Windows NT 4.0, or Windows 2000 computer with a
TCP/IP network connection to the iR C2100/2100S.
By default, no passwords are set on the iR C2100/2100S—in this default
state, anyone can perform Setup and use all Command WorkStation
functions. Until an Administrator password is defined in iR C2100/2100S
Setup, you can log in to the Command WorkStation as an Administrator
without entering a password, and you are given full privileges which include:
• A view of current printing jobs and jobs stored on the iR C2100/2100S
• Control of printing jobs
• Ability to perform calibration
• Access to Setup, management of resident fonts, and clearing of the
iR C2100/2100S disk and the Job Log
After the Administrator has performed Setup and specified passwords,
Command WorkStation user options depend on your login level. If you log
in to the Command WorkStation as Guest, you have the first option only. If
you log in as Operator, you have the two options. If you log in as
Administrator, you have all four options. For information about Setup and
specifying passwords, see the Configuration Guide.
2
2-2
Introduction to the Command WorkStation
After you connect to an iR C2100/2100S and log in, your first view of the
Command WorkStation is the Queues window (as indicated by the tab at the
bottom), which is divided into three regions by Spool, RIP, and Print status
bars. The Queues window is surrounded by a frame that includes slider
buttons and menus.
Once the iR C2100/2100S receives print jobs, the Queues window becomes
a dynamic display, filled with the names of jobs and their characteristics.
Status bars animate in real time as new jobs are processed and printed, and
jobs move to different display areas. An operator, who has complete job
control, sets the process in motion for each job.
Menu bar
Spool status bar
Spooled jobs
RIP status bar
Rasterized
(RIPped) jobs
Print status bar
Printed jobs
The Spool, RIP, and Print areas of the Queues window represent the stages of
printing a job. Jobs come in at the top level (Spool) and drop down to the
Print level, unless they are held along the way.
• Spooled jobs—Jobs listed below the Spool status bar area are PostScript
files stored on the iR C2100/2100S disk. These jobs were sent to either the
Print queue (white printer icons) or the Hold queue (yellow icons).
2
2-3
Starting up and logging in
• RIPped jobs—Jobs listed below the RIP status bar are ready to print. They
have already been rasterized (RIPped, or processed for printing) and are
waiting, in order, for access to the printer. Rasterized jobs can also be held;
held jobs are displayed on a yellow background.
• Printed jobs—Jobs listed below the Print status bar have already been
printed. Printed jobs can be stored on the iR C2100/2100S disk. The
number of jobs that can be stored (from 1 to 99) is defined in Setup.
You can interact with jobs in the window by selecting them and choosing
from Job menu commands or right-mouse menu commands, or by
double-clicking them. (However, if passwords have been set and you log in as
Guest, you can only view jobs; you cannot change or route them.) This
chapter and the next explain the Command WorkStation interface in detail.
Starting up and logging in
To start up the Command WorkStation application, click the Windows Start
button and choose Command WorkStation from the Programs menu; or, if
you have created a shortcut to the Command WorkStation application,
double-click the Command WorkStation icon.
Connecting to the iR C2100/2100S
If the Command WorkStation was previously connected to the
iR C2100/2100S, you are prompted to choose it from a list of servers.
N OTE : If the Command WorkStation has never been connected to the
iR C2100/2100S, you are prompted to configure an entry for it. Click OK
and see Getting Started for instructions on how to configure a new
connection.
2
2-4
Introduction to the Command WorkStation
With the iR C2100/2100S device name (2100S-2100) selected, click OK. If
the device name is not displayed, click the plus sign (+) to expand the
iR C2100/2100S entry.
The Command WorkStation connects to the iR C2100/2100S and you are
prompted to choose a login level and enter a password to log in (see below).
If you have any difficulties connecting to the iR C2100/2100S, see
Appendix A for error messages and troubleshooting information.
Logging in
When the Command WorkStation has connected to the iR C2100/2100S,
the log in/out slider appears, prompting you to select a login level and enter a
password. Before you log in, the Administrator key is in the vertical position,
and the Operator and Guest keys are in the flat (horizontal) position. When
you click your login level, the corresponding key turns to the vertical
position.
Log in/out slider
For Administrator or Operator access to the iR C2100/2100S, click the
corresponding key, enter the password, and click Log in or press Enter. For
Guest access only, click the Guest key and then click Log in. No password is
required for Guest access.
If you change your mind about logging in, or do not have the password you
need, click Cancel.
When you have entered the appropriate password and logged in, the log in/
out slider retracts and the full Command WorkStation display appears. The
color of the key in the lock indicates your login level. If the iR C2100/2100S
is handling a large number of jobs, it may take a few moments to display the
entire job list.
2
2-5
Starting up and logging in
When you reopen the slider after you have logged in, the Log in button will
have changed to the Log out button.
Access levels
The three possible levels of access to Command WorkStation functions are
Administrator, Operator, and Guest. To enable maximum password
protection, Administrator and Operator passwords must be specified in Setup
(see the Configuration Guide).
When both Administrator and Operator passwords have been specified, the
access levels are as follows:
Access level:
Privileges and password requirements:
Administrator
Has full access to all Command WorkStation and
iR C2100/2100S Control Panel functions;
Administrator password required.
Operator
Has access to all Command WorkStation functions
except Setup, Calibration, clearing the iR C2100/2100S
disk, clearing the Job Log, and font management;
Operator password required.
Guest
Can view job status, but cannot make changes to jobs or
Setup, and can view the Queues window only; no
password required.
N OTE : Access privileges alone do not confer control of print jobs. If the
operator is going to manage all print jobs, the Administrator must route all
user jobs to the Hold queue (that is, all jobs are spooled and held on the
iR C2100/2100S). To accomplish this, only the Hold queue, and not the
Direct connection or the Print queue, should be enabled in Setup. See the
Configuration Guide for more information.
Logging out
There are two ways to log out from the iR C2100/2100S:
• From the Server menu, choose Log out.
• Open the log in/out slider (click the key icon just below the Fiery logo)
and click Log out.
2
2-6
Introduction to the Command WorkStation
The Command WorkStation interface
The display illustrated that follows is the default Command WorkStation
display in the middle of job processing. There are two other windows,
Archive and Job Log, which you access via tabs at the bottom of the display
(3). The elements numbered 1 through 4 are common to all Command
WorkStation displays, those numbered 5 through 7 appear only in the
Queues window, and element number 8 is common to the Queues and
Archive windows.
1
4
5
2
6
8
7
3
1 Server selection tabs
2 Sliders and system information
3 Window selection tabs
4 Job ticket information
5–7 Queues window display
8 Thumbnail tabs
The Command WorkStation provides access to a great deal of information
and many features that are accessed in various ways—buttons, menus,
double-clicking, and right-mouse commands. It is a powerful interface that
2
2-7
The Command WorkStation interface
allows for a great deal of interaction and flexibility in the production process.
This section describes each of the elements that compose the Command
WorkStation display.
Window area (Queues, Archive, Job Log)
This area can display one of three windows: the Queues window (shown
below), the Archive window, or the Job Log window (only the Queues
window is available if you logged in as Guest). The Queues window is the
default window; it shows spooled, processing, and printing jobs in a display
that changes dynamically.
For information on:
See:
Queues area
“Queues window” on page 2-14
Archive area
“Archive window” on page 2-23
Job Log area
“Job Log window” on page 2-25
2
2-8
Introduction to the Command WorkStation
Menu bar
The menu bar has six menus. When an action is not available in the current
context, the command is dimmed.
Menu:
File
Job
(For more
information
on these
commands,
see page 2-21)
Choose this:
To do this:
Preferences
Set Command WorkStation preferences; see page 3-4.
Print Pages
Print any or all of the following pages to the iR C2100/2100S:
PS Test Page, Configuration page, Job Log, Color Charts, PS
Font List. You can also print the Configuration page to any
printer you specify; see page 3-5.
Exit
Log out from the iR C2100/2100S, exit the Command
WorkStation application, and return to the Windows desktop.
Delete
Delete one or more selected jobs.
Duplicate
Duplicate one or more selected PostScript data jobs in the
Spool or Print areas; see page 2-18, page 2-20, and page 2-21.
Rename
Rename a selected job.
Hold
Hold the selected job(s); see page 2-17.
RIP and Hold
RIP and then hold the selected job(s); see page 2-17.
Print
Print the selected job(s); see page 2-20.
Print and Hold
Print the selected job(s) and then hold it in the RIP area;
see page 2-17.
Process Next
Give top priority to this job (Spool area only).
Remove Raster
Remove the raster information from the selected job(s);
see page 2-22.
Properties
View and edit print settings for the selected job(s) and print
job(s) with new settings; see page 2-31.
2
2-9
Menu:
Job
(continued)
(For more
information
on these
commands,
see page 2-21)
Page
(DocBuilder
commands for
Thumbnail A)
The Command WorkStation interface
Choose this:
To do this:
Thumbnail A
Open a selected held job in the Thumbnail A window where
you can edit the job, or merge it with like data from other jobs.
In order to merge jobs, they must be of the same data type (for
example, PostScript jobs cannot be merged with raster jobs); see
page 2-32.
Thumbnail B
Open a selected job in the Thumbnail B window for copying
pages into a job in the Thumbnail A window. In order to merge
jobs, they must be of the same data type (for example,
PostScript jobs cannot be merged with raster jobs); see
page 2-32.
Download
Download files and fonts to the iR C2100/2100S; see
page 3-20. You can also choose this command by right-clicking
the Spool status bar.
Archive
Archive one or more selected jobs; see page 2-23 and
page 3-26.
Import
Retrieve one or more archived jobs from an external device; see
page 3-28. You can also choose this command by right-clicking
the Spool status bar.
Send
to<Nickname_Devicename>
Send the selected job(s) to another connected iR C2100/
2100S; see page 3-24.
Delete
Delete the selected page(s).
Duplicate
Duplicate the selected page(s).
Preview
n/a
Undo
Undo previous Page menu commands (multiple undos
available).
2
2-10
Menu:
Server
Introduction to the Command WorkStation
Choose this:
To do this:
Cancel RIPping
Stop RIPping the current job. You can also choose this
command by right-clicking the RIP status bar.
Cancel Printing
Stop printing the current job. You can also choose this
command by right-clicking the Print status bar.
Suspend Printing
Temporarily halt printing. You can also choose this command
by right-clicking the Print status bar.
Resume Printing
Restart printing (after a Suspend Printing command). You can
also choose this command by right-clicking the Print status bar.
Manage Fonts
View the fonts currently installed on the iR C2100/2100S disk,
download additional fonts, or delete fonts (requires
Administrator privileges); see “Managing server fonts” on
page 3-23.
Manage Color
Start ColorWise Pro Tools; see the Color Guide.
Printing Groups
Define members of printing groups and their passwords
(requires Administrator privileges); for details see the
Configuration Guide.
Clear Job Log
Clear all jobs from the Job Log (requires Administrator
privileges); see “Other server management commands” on
page 3-30.
Reboot
Perform a soft reboot of the iR C2100/2100S (requires
Operator or Administrator privileges); see “Other server
management commands” on page 3-30.
Clear
Clear all jobs in all queues as well as all jobs archived on the
iR C2100/2100S hard disk, the index of archived jobs, and the
Job Log (requires Administrator privileges); see “Other server
management commands” on page 3-30.
Setup
Start the Fiery Setup program (requires Administrator
privileges); see “Other server management commands” on
page 3-30 and the Configuration Guide.
Log out
Log out of the iR C2100/2100S.
2
2-11
Menu:
Window
Help
The Command WorkStation interface
Choose this:
To do this:
Filter
Open the Filter dialog box for the active window;
see page 2-27.
Export
Save the information in the active window as a tab-delimited
text file; see page 2-27.
Print
Print the active window.
View in Helper App
Open the active window in a particular application you specify;
see page 3-5.
Refresh
Update the Job Log window with the latest information.
Revert to Default Settings
Restore default settings for the status areas, the column
headings, and the column widths.
About
View the Command WorkStation information screen.
Server selection tabs
The Server selection tabs, just below the menu bar at the top of the display,
can be used to log in to additional iR C2100/2100Ss (if your site has more
than one) and to switch between iR C2100/2100Ss currently connected to
the Command WorkStation.
If you click a blank tab, you are prompted to connect to a iR C2100/2100S
in the list or configure a new iR C2100/2100S entry (see “Connecting to the
iR C2100/2100S” on page 2-3). A limit of five iR C2100/2100Ss can be
connected to a single Command WorkStation.
You can access the Server selection tabs from all Command WorkStation
windows (Queues, Archive, and Job Log).
Sliders
Along the left side of the display are buttons you click to activate function
sliders.
2
2-12
Introduction to the Command WorkStation
Click to view iR C2100/2100S
information
Click to open the log in/out slider
Click to start a Fiery utility
Click to view disk space and
RAM availability
To retract any slider, click the icon at the far right of the slider.
Server information slider
The Server information slider displays name and version information about
the currently connected iR C2100/2100S and the Command WorkStation.
To retract the slider, click the Fiery logo at the far right of the bar.
2
2-13
The Command WorkStation interface
Log in/out slider
This slider is described in “Logging in” on page 2-4 and “Logging out” on
page 2-5. To retract the slider, click the lock icon at the far right of the bar.
Utilities shortcut slider
This slider can be used to access the Fiery Downloader and ColorWise Pro
Tools utilities. These utilities can also be accessed from the Job menu and
Server menu, respectively. To retract the slider, click the Tools icon at the far
right of the bar.
Disk space and RAM slider
Disk space
used
RAM currently in use
Total hard disk capacity
Total RAM
The System information indicators show the current availability of hard disk
space and RAM on the currently selected iR C2100/2100S. To retract the
slider, click the Disk icon at the far right of the bar.
Job ticket information
All the jobs listed by name in the Queues and Archive windows can display
the job ticket information specified by the person who originated the print
job. The Command WorkStation can display this information because it
parses the PostScript file before it is RIPped.
2
2-14
Introduction to the Command WorkStation
You have considerable flexibility in arranging this information in the display.
For example, you can add Media Type to the display if you want to see which
jobs call for special paper or other media.
You can choose not to display headers for options that are not used at your
site, or you can display all possible options and scroll to see the ones that are
less important to you. If you just want to experiment, when you are finished
you can choose Revert to Default Settings from the Window menu.
For instructions on customizing the display in the Queues and Archive
windows, see page 3-3.
Window selection tabs
The Command WorkStation always starts out by displaying the Queues
window, from which you view current job processes and control job flow and
file storage. To go to another window, click the corresponding tab at the
bottom of the Command WorkStation display.
Queues window
RIPping
The Queues window is a dynamic display of the job staging area: jobs are
lined up for processing and printing, some of them are being held waiting for
directions, some are moving from one stage or queue to another and are
finally dropped from the list, some are held for processing by the operator,
and some are held in a different queue in case you need to reprint them.
Printing
One approach to understanding the dynamic display is to imagine the three
parts of the Queues window corresponding to the three stages of printing,
illustrated as a downhill flow.
Spooling
2
2-15
Queues window
Spooling—a PostScript file is saved on the iR C2100/2100S’s hard disk. The
file can come in packets from the network, or from another place on the
iR C2100/2100S hard disk. Jobs are added to a queue in the order in which
they arrive, and they generally move to another queue in the same order
unless an operator has intervened to change the order.
Rasterizing (RIPping)—PostScript commands are interpreted in the
iR C2100/2100S to allow the copier/printer to print the file the way its
originator intended. The result of this interpretation is a raster file associated
with the original PostScript file. In this raster file (raster image), color data is
associated with each dot that can be rendered by the print engine. The color
data tells the print engine whether or not to apply cyan, magenta, yellow, or
black toner to each position on the page.
Printing—The raster image is transferred from the iR C2100/2100S to the
print the print engine at high speed, freeing up RAM for the next job. While
the PostScript file is usually saved to disk, raster images are held in RAM
during and after each print job. However, both users and operators can
request that the iR C2100/2100S save the raster image to disk along with the
PostScript file.
Saving the raster image to disk offers some advantages—raster files are already
processed so they print quickly, and each part of the raster file is still
identified with a page in the original document, which means that individual
pages of a saved raster file can be accessed.
Status bars
Jobs actively involved in the three processes (spooling, rasterizing, and
printing) are listed in the status bars that span the Queues window.
Status bars show the filename and user name for the active process, and an
indication of its progress. Each status bar heads the list of jobs that have
completed the process. Thus, beneath the Spool status bar, you see a list of
spooled files; beneath the RIP status bar, you see a list of rasterized (RIPped)
files; beneath the Print status bar, you see a list of jobs that have already been
printed.
2
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Introduction to the Command WorkStation
N OTE : In the Spool status bar, the filename and user information always
appear as “Unknown” (as shown below). This information is not available
until the job has finished spooling to the iR C2100/2100S disk.
Spooled jobs on Hold (yellow)
Active spooled jobs (white)
RIPped jobs on Hold (yellow)
Active RIPped jobs (white)
Printed jobs (white)
When a job is being processed, provided animation is enabled (see page 3-5),
the corresponding status bar is animated, indicating that the process is active.
If an error occurs, the Print status bar alerts you by displaying a message on a
red background instead of the normal blue background.
Enlarging the status bars Click the small arrows at the left of the status bar
to expand the status bar display. Click the arrows again to collapse the status
bar to its original size. To expand all the status bars at the same time, press
Ctrl-E. To collapse them to their original size, click the arrows or press Ctrl-E
again.
Changing proportions By default, the status bars divide the window area
into three equal parts. You can drag the RIP and Print status bars up or down
to change the proportion of the window devoted to each job area. For
example, drag the RIP status bar down if you have a long list of spooled jobs
that you want to see without scrolling.
2
2-17
Queues window
Making space If your workflow includes holding many jobs, and you do not
want to view the held jobs all the time, consider moving some of them to the
Archive window. You can move jobs back and forth between the Queues
window and the Archive window with a single right-mouse command
(see page 2-21).
Active jobs and held jobs
In the description that follows, assume that the operator has full control of
jobs; that is, the administrator has disabled the Direct connection and the
Print queue, and all user jobs come to the Hold queue. For more information
about queues, see the Configuration Guide.
The operator’s job management functions permit holding a job at any stage of
the process we have described, as illustrated below. In the figure, boxes
indicate types of job icons you would see in the Queues window.
Spool
Spooled and held
PostScript data
Spooled for printing
RIP
Preview and edit
RIPped and held
PostScript and
raster data
Print*
RIPped for printing
Print
Preview and edit
Print and hold
Printed
*A copy of the held job is printed; the held job remains in the RIP area.
Deleted
2
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Introduction to the Command WorkStation
Jobs that are held are shown with a yellow icon in a yellow row, just beneath
the Spool or RIP status bar. Jobs that are held must be activated with a
command in order to print.
Active jobs are shown in white with white icons; new jobs are added above
older jobs.
Job icons
Two types of icons are used for both active jobs and jobs on hold.
Icon:
Active jobs:
(white icons and rows)
PostScript or raster data
headed for printing (top) or
after printing (bottom)
Jobs on Hold:
(yellow icons and rows)
PostScript data headed for Print and Hold
or job on Hold after printing (Hold)
Printer icons
Spool area
The job icons in the Spool area are described below:
Spool area icon:
1
What it indicates:
How long you see the job:
PostScript data from a user on the
network; no destination is defined
Until a destination is chosen
PostScript data headed for Print
Until the RIP is free
Yellow printer icon
Yellow job row
2
White printer icon
White job row
PostScript data headed for Print
and Hold
3
Yellow printer icon
White job row
The Spool area is both the receiving area for jobs from users on the network/
parallel port (Hold queue) and the waiting area for jobs that will be RIPped
(jobs in the Spool queue).
2
2-19
Queues window
Hold queue jobs When printing requires an operator (because the Print
queue and Direct connection are disabled), the operator must assign a
destination to all jobs received from users on the network (icon 1 in the
previous table). Once assigned, jobs (icons 2 and 3) move down the Spool
queue for processing. All jobs printed to the Hold queue require routing by
an operator.
Print queue jobs When printing does not require an operator, network jobs
sent to the Print queue appear in the Spool area, where they are shown with a
white printer icon (icon 2). When they reach the head of the queue, they are
RIPped and printed without operator intervention.
Direct connection jobs Jobs printed to the Direct connection are not
displayed in the Command WorkStation job lists. They are displayed briefly
in the status bars (where they cannot be selected) and are included in the Job
Log.
RIP area
The job icons in the RIP area are described below:
RIP area icon:
1
What it indicates:
How long you see the job:
Raster data, no destination defined; may
have been printed before and held
Until it is deleted, moved to the
Archive window, or stripped of its
raster data and sent to the Spool area
Raster data headed for Print in its turn;
no hold defined
Until copier/printer is free to print
the job
Yellow raster icon
Yellow job row
2
White printer icon
White job row
After a job is rasterized, it goes into the RIP area. The RIP area holds only
raster data (for example, jobs that have been rasterized). Jobs in the RIP area
are either waiting for the copier/printer to be free (Print queue jobs, icon 2 in
the above table), or they are being held. Held jobs in the RIP area have
already been rasterized (RIP and Hold) or they have been printed and their
raster data has been routed back to the RIP area (Print and Hold), where they
are shown in yellow rows (icon 1).
N OTE : Raster jobs in the RIP area that are waiting to print (icon 2 in the
previous table) cannot be manipulated by job commands.
2
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Introduction to the Command WorkStation
Jobs held in the RIP area remain there until the operator moves them to the
Archive window or deletes them. Printing these jobs does not remove them
from the RIP area. Instead, a copy of the job is created and printed.
N OTE : For all rasterized jobs, the print option settings, in addition to the
current calibration state of the iR C2100/2100S, remain with the saved raster
data each time the job is reprinted. To print the job with new print option
settings and with new calibration data, you must remove the raster data and
reRIP the job.
Print area
The job icons in the Print area are described below:
Print area icon:
What it indicates:
PostScript data only—raster data has
been deleted
1
How long you see the job:
Until the job limit is reached
White printer icon
White job row
The Print area, also referred to as the Printed queue, contains jobs that have
already been printed. These jobs were assigned the Print destination (white
printer icon in the Spool or RIP areas) without any Hold instructions;
therefore, they all have white icons and rows.
N OTE : A job row that appears in light red indicates that a PostScript error
occurred while printing the job. To see the error, double-click anywhere in
the row.
Newly printed jobs are added to the Printed queue, and are shown at the top
of the list. Jobs are saved in the Printed queue until the job limit is reached.
When the first job over the limit is printed, the oldest job is deleted from the
disk. The default job limit is 20 jobs. The value for Jobs Saved in Printed
Queue can be changed in iR C2100/2100S Setup by the administrator.
N OTE : If you reprint a job in the Printed queue, the job returns to its original
position in the Printed queue after it is printed.
Jobs with only PostScript data remaining are represented by a white PS icon
(icon 1). If the job was printed from a held raster job (in the RIP area), the
raster data in the RIP area remains and can be used to reprint the job after the
raster data has been cleared from the Printed queue.
2
2-21
Queues window
Job commands
Job commands are used to assign a selected job to a new destination or
process. These commands are available from the Job menu (see page 2-8).
Many are also available as right-mouse commands (described following the
list of commands below). The job commands available at a given time depend
on the context; unavailable commands are dimmed. Job commands are
available in the Queues and Archive window.
The job commands available for selected jobs in the Queues and Archive
windows are listed in the following table. The table also describes the effect of
each command on raster data associated with the affected job(s).
Choose this:
To do this:
Raster data is:
Delete
Delete the job(s).
Deleted
Duplicate
Duplicate one or more selected
PostScript data jobs in the Spool or
Print areas. You can use the duplicate
job(s) for different print options or a
different destination. (The Duplicate
command actually creates a reference
to the original job, with the same
name).
n/a
Rename
Rename the job (PostScript file with
or without raster).
Unaffected, but associated with the
new name
Hold
Hold the job in the current place
(except for a job in the Print area,
which is moved to the Spool or RIP
area, depending on whether it still has
raster data associated with it).
Held in RIP area, if included with job
RIP and Hold
RIP the job and hold it in the RIP
area.
Held in RIP area indefinitely
Print
Print the job in its turn (RIP it first if
it does not have raster data).
After printing, keep the printed job in
the Print area until the job limit is
reached.
Temporarily held in RAM after
printing until memory is needed for
another job
(If the job was printed from a held job
in the RIP area, the raster data in the
RIP area is kept indefinitely)
Print and Hold
(Like the user print option
Save Fast Reprint)
Print the job in its turn (RIP it first if
it does not have raster data).
After printing, hold the PostScript
data and the raster in the RIP area.
Held in RIP area indefinitely (saved to
disk)
N OTE : The Duplicate command is not
available for raster jobs.
2
2-22
Choose this:
Introduction to the Command WorkStation
To do this:
Raster data is:
Give top priority to this job
RIP (and then print) it as soon as the
processor is free, before other waiting
jobs
Option is dimmed if there are no
other waiting jobs.
n/a
Remove the raster data from a job that
has raster data (indicated by a raster
icon); leave the PostScript data
unaffected.
Deleted
Properties
View, override print option settings,
and print a selected job or a group of
selected jobs.
Possibly deleted and regenerated,
depending on whether you change any
settings that require re-RIPping
Thumbnail A
Open the selected held raster data job
in the Thumbnail A window where
you can edit the job, or merge it with
raster data from other jobs.
Changed if job is edited, unaffected if
job is only viewed
Thumbnail B
Open the selected raster data job (not
necessarily a held job) in the
Thumbnail B window for viewing or
for merging into a job in the
Thumbnail A window.
Unchanged
Download
Download files and fonts to the
iR C2100/2100S with Fiery
Downloader; see page 3-20.
n/a
Archive
Archive the selected held job(s) to the
iR C2100/2100S hard disk, a device
on the network, or to the local
Command WorkStation hard disk,
and move the job icon to the Archive
window; see page 2-23.
Archived with the job, if archiving of
raster data is specified
Import
Import PostScript or raster data jobs
previously archived to external
volumes; see page 3-28.
Imported with the job, if it is available
Send to<Nickname_
Devicename>
Transfer the selected job(s) to another
currently connected iR C2100/
2100S; see page 3-24.
Transferred with the job
Process Next
Remove Raster
N OTE : This command is available only
for jobs in the Spool area that are not
currently held.
N OTE : If you remove raster from a job
in the RIP area, the job is sent to the
Spool area.
2
2-23
Archive window
Using right-mouse commands
Use the following instructions to activate job commands with a single
right-mouse click.
TO
ROUTE JOBS WITH RIGHT-MOUSE COMMANDS :
1.
To route a single job in the job list, right-click the job.
2.
Select one of the commands or destinations and release the mouse button.
The command is carried out or the job is routed to the destination you chose.
Depending on your choice, the job line may reappear in a different part of
the window or a different window, or the job line may be deleted.
3.
To route multiple jobs at the same time, select the jobs first.
Click the job line to select the first job. Shift-click to select adjacent jobs;
Ctrl-click to select nonadjacent jobs.
N OTE : Select jobs with the same job icon; otherwise, the destination options
may not be the same. For example, select multiple jobs in the Spool area, and
choose Print.
4.
With the cursor still in one of the selected job lines, press the right mouse
button.
5.
Select one of the commands or destinations and release the mouse button.
The command is carried out or the jobs are routed to the destination you
chose.
Archive window
If you want to store jobs before or after printing them, you can archive them.
The iR C2100/2100S can archive jobs internally on the iR C2100/2100S
hard disk and externally on the Command WorkStation hard drive or on
network drives. For instructions on how to archive jobs, see page 3-26.
N OTE : The Archive window is not available if you logged in as Guest.
Both PostScript and raster data jobs can be archived, but jobs must first be
held in the Spool or RIP areas of the Queues window before they can be
archived.
When you archive a job, the job is moved, not copied, to the archive
destination (the iR C2100/2100S archive area or the external device). The
Archive window shows a cumulative list of all jobs that have been archived.
2
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Introduction to the Command WorkStation
This list is cleared (along with all jobs on the iR C2100/2100S) by choosing
Clear Server on the iR C2100/2100S Control Panel (see page 1-10) or using
the Clear command from the Command WorkStation (see page 2-10).
The job icons in the Archive window are described below:
Archive icon:
What it indicates:
PostScript data only—raster data not present or
deleted
Printer icon
Job was archived from the Spool area
Raster and PostScript data
Job was archived from the RIP area
Raster icon
The job commands described on page 2-21 can also be used with jobs in the
Archive window.
The icons that appear in the Archive window are always white, since they
have no destination (as long as they are in the Archive window).
Sort order
indicator
External
volume
By default, the Archive window displays all archived jobs. Until they are
deleted, archived jobs remain in the Archive window indefinitely. You can
display a subset of archived jobs based on various selection criteria by using
the Filter command (see page 2-27).
For jobs archived to external devices, the Volume column shows the
volume and pathname of the device. For jobs that were archived to the
iR C2100/2100S hard disk, the Volume column is blank.
2
2-25
Job Log window
As with the Queues window, you can select the headings for the display and
use Job menu or right-mouse commands; you can also sort jobs.
To:
Do this:
Sort jobs in a category, such
as by Date
Double-click the Date/Time heading. A small arrow indicates whether jobs are
sorted in ascending or descending order. Double-click again to sort in the reverse
order.
Route a job to a destination
in the Queues window
Use job commands from the Job menu or the right-mouse command menu. For
example, to print a job, choose Print or Print and Hold. You can also select and
route multiple jobs. For details, see page 2-23.
The other options, RIP and Hold or Hold, send a copy of the job to the Queues
window (to the RIP and Spool areas, respectively) without printing it; Remove
Raster (which applies only to jobs with the raster icon) leaves only the PostScript
data for the job in the Archive window.
View only particular jobs
Choose Filter from the Window menu, and make entries in the Filter dialog box
(see page 2-27).
Delete a job
Select the job(s) and choose Delete from the Job menu or right-mouse command
menu.
Display or move job ticket
information headers in the
Archive window
Click the right mouse button on the appropriate column head; choose Add from
the drop-down menu to list the columns that you can add to the display. The
categories are the same as in the Queues window (see page 2-13) but you can
arrange them differently. The column head arrangements you set in the Archive
window are independent of those you set in the Queues window.
Adjust the width of a
column
Click the column border in the heading and drag left or right.
Export the currently
displayed list of archived
jobs to a tab-delimited text
file
Choose Export from the Window menu. Specify a filename (the default name is
archive.log) and a location for the file and click Save. You can then open the
exported file with a spreadsheet, database, or word-processing application.
Job Log window
The Job Log is a list of processed and printed jobs, the date and time they
were processed or printed, and the characteristics of the job. It includes
downloaded files and fonts and RIP and Hold jobs.
N OTE : The Job Log window is not available if you logged in as Guest.
2
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Introduction to the Command WorkStation
At any given time, the Job Log includes only those jobs processed or printed
since the Job Log was last cleared. The Job Log can be cleared manually by
choosing “Clear Job Log” from the Server menu or automatically if the
administrator has enabled autoclearing of the Job Log in Setup. The Job Log
is also cleared by choosing Clear Server on the iR C2100/2100S Control
Panel (see page 1-10) or by using the Clear command from the Command
WorkStation (see page 2-10).
You can adjust the column widths in the Job Log display by clicking the
column border in the heading and dragging left or right. For more
information, see Chapter 3.
When you open the Job Log, you can choose to display all jobs in the current
Job Log or only the jobs in a specified date range. By default, all jobs are
displayed. To specify a date range, choose Filter from the Window menu,
click Range, and enter dates in the From and To fields; or, click the calendar
icons next to the From and To fields and select dates by clicking them in the
calendars. Use the arrows at the upper corners of the calendars to display
different months.
N OTE : In the Job Log window, “Start Time” reflects the time that the job
began RIPping; “End Time” reflects the time that the job printed; and
“Process Time” reflects the total RIP time for the job. These times do not
correspond to the Date/Time values displayed in the Queues window.
Updating the Job Log display To update the Job Log window display after
specifying a date range (or at any other time), choose Refresh from the
Window menu.
2
2-27
Job Log window
Exporting the Job Log From the Job Log window, you can export the Job
Log to a tab-delimited text file (the default name is job.log) by choosing
Export from the Window menu. The exported file can be opened with a
spreadsheet, database, or word processing application. The exported Job Log
contains the jobs for the date range you specified.
Clearing the Job Log The Job Log is stored on the iR C2100/2100S disk.
When logged in as Administrator, you can clear the Job Log by choosing
Clear Job Log from the Server menu. The Job Log is cleared whenever an
Administrator clears the iR C2100/2100S or installs new software. In
addition, the Job Log can be cleared automatically after every 55 jobs.
Printing the Job Log To print the Job Log, choose Print Pages from the File
menu, select Job Log, click Print, and click OK. The Job Log is sent to the
Print queue and then prints to the iR C2100/2100S. You can use Job menu
commands to manipulate the Job Log print job as you would any other job.
The printed Job Log contains the jobs for the date range you specified. See
“Using the Job Log” on page 3-29 for more information.
Printing and clearing the Job Log automatically You can decide how you
want to handle the Job Log. If you have Administrator privileges, you can
choose Setup from the Server menu and enter your preferences in Job Log
Setup. You can choose to print the Job Log automatically every 55 jobs, or
both print and clear the Job Log automatically every 55 jobs. You can also
choose the Job Log page size.
Filtering jobs
The Queues, Archive, and Job Log windows display a cumulative list of all
jobs. If a large number of jobs are listed, it may be difficult to locate a
particular job or a particular group of jobs. You can display a specified subset
of jobs by filtering jobs in the Queues, Archive, and Job Log windows.
2
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Introduction to the Command WorkStation
To open the Filter dialog box, choose Filter from the Window menu.
In the Queues window, you can filter jobs according to any or all of the
following criteria:
• Job title
• User name
• Date created (or a date range)
• Notes 1 or Notes 2 (Group name)
• Instructions (Group Password)
• Device
In the Archive window, you can filter jobs according to any or all of the
following criteria:
• Job title
• User name
• Date created (or a date range)
• Notes 1 or Notes 2 (Group name)
• Instructions (Group Password)
• Device
• Volume
2
2-29
Job Log window
In the Job Log window, you can filter jobs by date only.
The Filter command lets you perform a search based on any and all values
you specify in the Filter dialog box. Enter values in all fields relevant to your
filtering criteria. If you enter values in more than one field, only jobs that
meet all the criteria are displayed. For example, if you enter 10 in the Job
Title field and <UserName> in the User field, only those jobs whose titles
somewhere contain “10” and whose User name somewhere contains
“<UserName>” will be displayed.
To filter by date, select Range in the Date created area and enter dates in the
From and To fields; or, click the arrows next to the From and To fields and
select dates by clicking them in the calendar that appears. Click the arrows at
the upper corners of the calendar to display different months. The range of
dates available for filtering is 01/01/1980 to 12/31/2099.
2
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Introduction to the Command WorkStation
Creating Filter templates
If you often filter jobs according to specific criteria, you can create a filter
template. In this way, you can filter jobs easily in one step and avoid the need
to enter specific information each time you want to filter jobs.
TO
CREATE A FILTER TEMPLATE :
1.
Open the Filter dialog box by choosing Filter from the Window menu.
2.
Enter specific job filter criteria in the appropriate fields.
3.
Click Save As.
4.
Enter a name for the new template and click OK.
The new template is saved in the Templates pop-up menu in the Filter
dialog box.
To view jobs in the Queues, Archive, and Job Log windows according to a
filter template, open the Filter dialog box, choose the template by name from
the Templates pop-up menu, and click OK.
To delete an existing template, open the Filter dialog box, choose the
template by name from the Templates pop-up menu, and click Delete.
Click OK to confirm that you want to delete the template.
Job properties
When logged in as Operator or Administrator at the Command
WorkStation, you can use the Properties command to check and override the
print option settings (properties) of all jobs.
You can use this command to do the following:
• Check a user’s job settings, especially notes and instructions
• Override a setting based on printed output or other print device conditions
2
2-31
Job properties
• Change settings for a duplicate of the original job
• Print a single copy of a job before printing the number of copies required
by the user
Viewing and editing job properties
The Properties command lets you view, edit the print option settings of, and
print multiple jobs simultaneously. You can use this feature to compare the
properties of several jobs and thereby group together jobs with similar
settings, if it is beneficial for throughput or efficiency.
To view the properties of one or more jobs, select the job(s) and choose
Properties from the Job menu or the right-mouse menu.
For information on using the Properties dialog box to change job settings, see
“Viewing and overriding print settings” on page 3-18.
N OTE : Some print options that are available in the printer driver are not
displayed in the Properties dialog box. For information on specific print
options and settings, and where they can be set, see Appendix A of the
Printing Guide.
2
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Introduction to the Command WorkStation
Thumbnails (DocBuilder)
The Command WorkStation includes a powerful DocBuilder tool that allows
you to preview and edit raster data. (For information on how to identify a
raster data job, see page 2-18.) DocBuilder consists of two thumbnail
windows and several page-manipulation commands (listed in the Page
menu).
The DocBuilder tool can be used in the following ways:
• In the Thumbnail A window, you can see thumbnails of the currently
RIPping job, as it is processed, or of any raster data job (see “Previewing
print jobs” on page 3-10).
• Using the Thumbnail A and Thumbnail B windows together, you can
merge raster data from more than one file, even if the files were printed
from different applications on different computer platforms (see the next
section and “Merging raster files with DocBuilder” on page 3-12).
DocBuilder’s merge features eliminate the limitations of particular software
applications. You can merge raster pages of documents of different types,
even different computer operating systems. You can merge color pages from
graphics programs with text pages from a word processor. An outline of
DocBuilder’s features follows; for more information and applications, see
“Merging raster files with DocBuilder” on page 3-12.
Editing and merging files with DocBuilder
When you select a raster data job and choose the Thumbnail A or
Thumbnail B command (from the Job menu or from the right-mouse
commands), the corresponding Thumbnail slider opens automatically,
displaying thumbnails of the file. To close the Thumbnail slider, click
anywhere in the tab along the right edge of the Thumbnail window. When
the Thumbnail window is open, the arrows in the tab point to the right,
indicating that clicking the tab retracts the slider.
With the Thumbnail A window you can see thumbnail views of any raster
data job—that is, any file that is currently RIPping, or any file that has been
RIPped and held to disk. You can also use the Thumbnail A window to edit a
raster file—you can change the sequence of pages, delete pages, duplicate
pages, and copy pages from other raster files into the Thumbnail A window.
You can save the edited raster file as a new printable document.
2
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Thumbnails (DocBuilder)
The Thumbnail B window can also display thumbnails of a raster job, and
the document displayed in Thumbnail B can be used as a source for editing
the document shown in Thumbnail A.
N OTE : Be careful not to delete all pages of a job in Thumbnail A without first
saving a copy of the job.
Click to expand or retract
the Thumbnail B window
Click here to close Thumbnail B window
Thumbnail B (source)
Click to expand or retract
Thumbnail A window
Click here to close Thumbnail A window
Thumbnail A (target)
You can merge documents by dragging (copying) one or more entire pages
from Thumbnail B to Thumbnail A. This creates a new document in the
Thumbnail A window. If you select one or more pages in the Thumbnail A
window, the commands in the Page menu give you additional editing
possibilities. (Most of the Page menu commands are also made available by
right-clicking pages in Thumbnail A.) Multiple undos of Page menu
commands are possible.
You can merge pages from multiple documents into the Thumbnail A
document by opening documents one after another in the Thumbnail B
window. Documents in the Thumbnail B window are view-only, and while
you can copy pages from Thumbnail B to Thumbnail A, you cannot edit the
Thumbnail B document. A merged document that you create in Thumbnail
A can be saved (with a different name) as a new raster data file.
For more information, see “Merging raster files with DocBuilder” on
page 3-12.
3
3-1
Chapter 3:
Managing
Print Jobs
Communicating with users
This chapter provides some general information about managing printing
with the iR C2100/2100S and the copier/printer, and gives you some hints
on using the Command WorkStation windows to monitor and manage print
jobs. It suggests ways to guide users so that their jobs are more likely to print
correctly the first time. The chapter also follows the course of a print job and
shows possible ways to expedite jobs and take advantage of the special
capabilities provided by the Command WorkStation.
Communicating with users
The Command WorkStation interface facilitates communication between
users and operators. All the same, users who originate print jobs may need to
become better informed about the iR C2100/2100S and the copier/printer
so they can choose the appropriate options for their jobs.
What the user needs to know
You or the network administrator should consider supplying some of the
following information to your users:
• The name of the printer on the network and the names of servers sharing
the printer
• User’s access status
Do all jobs require operator intervention because they go to the Hold
queue? If not, which connections are published—Direct connection
and/or Print queue?
• How long you will hold jobs on the server before you delete them
• List of default printer settings and other settings (from the Configuration
page)
• List of installed fonts
Do the users’ applications download fonts automatically? If not, should
users embed fonts in documents, or should they supply fonts to the
administrator so he or she can download them?
3
3-2
Managing Print Jobs
• Requirements for Notes fields (information which appears in the Job Log)
For example, department name, account code, phone number or
extension. Is some information mandatory at your site?
• Resident calibration target and date of current measurements
• Custom simulations
Are they available? What type of targets do they represent? Users see these
print options (CMYK Simulation) and should not select them if there are
no custom targets on the server.
• IP address or DNS name of printer so users can access Fiery WebTools, at
least to see if their jobs have printed
• Installed option
• Available media, alternative choices, standard tray/media configurations
• Suggestions for the Instructions field
• Information users might find in the WebLink web site
• Instructions for setting up the printer on client computers
• Sources of PostScript printer drivers, PPDs, color reference files, and
additional information
• Recommended PPD settings
• Conflicting settings and common PostScript errors
How users communicate print requirements
Explain to remote users the information you check and what you need to
know in order to print the jobs they send. The Instructions field is suited for
communication about the job requirements. Notes fields appear in the Job
Log so they are more suited for accounting, billing, and job cost information.
Users can provide you information with the print job, for example:
• Information entered in the Instructions field or the Notes fields—special
requirements at your site (see page 3-3)
• Job ticket information provided by PPD option settings (job properties)
3
3-3
Communicating with users
Instructions and Notes fields
• User name and phone number
• Priority, due date, request for notification
• Number of copies needed
• Request that operator do color check
• Hold job for future printing or future reprinting
• Merge with another job, and merging instructions
• Quantity of paper required
• Future requirements for the job
Customizing the Command WorkStation window
You can customize the display of job ticket information in the Queues
window by rearranging the column headings. You can tighten the columns,
add new column headings, move columns, and delete column headings.
N OTE : The Job Title and User columns are always at the left and cannot be
moved or deleted. You can only add column headings to the right of the User
column.
TO
CUSTOMIZE THE
1.
Q UEUES
WINDOW DISPLAY :
Right-click the column heading.
A menu appears. The Add submenu lists the headings that are not already
displayed.
2.
Choose the options you want to display, and the sequence in which you
prefer to view them.
Add, delete, or move a column by holding down the right mouse button on
the name of the appropriate column heading; release the button after
choosing one of the menu options:
Add one of the listed columns to the display at your mouse position.
Move Left, Move Right—Move the selected column left or right.
Delete the selected column.
The Job Title and User columns are required—all others are optional.
3
3-4
3.
Managing Print Jobs
Adjust the column widths.
Adjust the width of a column by clicking the column border in the heading
and dragging to the left or right. You can change the column widths at any
time.
If you display the Instructions column, which shows information typed into
the Instructions field by the user, you can reduce the width of the column so
you can just see whether or not there are instructions in it.
4.
With a narrow Instructions column, if you want to read detailed instructions,
double-click the job and choose Notes from the Job Properties window.
This also allows you to read the notes. You can edit or annotate the
information in the Instructions field if you wish. It remains with the job as
long as the job is on the server. The operator cannot edit the Notes fields.
Setting Command WorkStation Preferences
Choose Preferences from the File menu to access the Preferences dialog box.
3
3-5
Menu:
Preferences\
General
Preferences\
Filter
Preferences\
Imposition
Printing server information pages
Choose this:
To do this:
Enable Animation
Turn on or off animation of the status bars.
Enable Popup Help
Turn on or off short captions that appear when you
pause the mouse over window elements. The captions
identify the main parts of the Command WorkStation
window.
Units
Specify the type of unit (Points, Inches, or
Millimeters) to use in the display for custom page
sizes.
Temporary path
Specify a location for temporary files created by the
Command WorkStation application.
Helper Application
Specify the path to a helper application from which to
view data in the active window; this application opens
automatically when “View in Helper App” is chosen
from the Window menu.
Template path
Specify the path to where Filter template files are
saved; for more information on Filter templates, see
page 2-30.
This menu is not
supported
n/a
Printing server information pages
Using the Print Pages command, you can print various special pages of
information stored on the iR C2100/2100S.
3
3-6
TO
Managing Print Jobs
PRINT SERVER INFORMATION PAGES :
1.
Choose Print Pages from the File menu.
2.
In the Select Printer area, specify where you want to print the pages.
Server—The pages you specify are printed to the iR C2100/2100S.
Local Printer—The pages you specify are printed to any printer installed on
your Windows computer.
3.
If you specify Server, select from the following pages:
PS Test Page—A test page enables you to confirm that the iR C2100/2100S is
properly connected to the copier/printer, and provides color and grayscale
samples to troubleshoot problems with the copier/printer or the
iR C2100/2100S. The following settings are among those listed on the Test
Page: Server Name, Printer Model, color settings, calibration information,
date, and time the Test Page was printed.
Configuration—Prints the Configuration page, which gives the current server
and device configuration. This page lists general information about the
hardware and software configuration of the iR C2100/2100S, the current
settings for all Setup options, information about the current calibration, and
the Ethernet and Token Ring addresses of the iR C2100/2100S.
Job Log—Prints a log of the last 55 jobs processed or printed. For
information on the fields in the Job Log and on printing it in other forms, see
“Using the Job Log” on page 3-29.
Color Charts—Prints samples of the RGB, CMY, and PANTONE colors
available from the iR C2100/2100S.
PS Font List—Prints a list of all fonts currently resident on the iR C2100/
2100S hard disk.
3
3-7
Workflow scenarios
If you specify Local Printer, select from the following pages:
Configuration—Prints the Configuration page, which gives the current server
and device configuration. This page lists general information about the
hardware and software configuration of the iR C2100/2100S, the current
settings for all Setup options, information about the current calibration, and
the IP address of the iR C2100/2100S.
Archive Log—Prints a log of all archived jobs.
Queues—Prints a log of all jobs in the Queues window.
N OTE : The number of jobs listed under the Print area of the Queues log is
specified in Server Setup. For more information see the Configuration Guide.
4.
Click Print.
5.
If you selected Server in step 3, specify the number of copies to print and
click OK.
The page(s) are printed to the iR C2100/2100S.
If you selected Local Printer in step 3, choose the desired printer in the Print
dialog box, specify the number of copies to print, and click OK.
The page(s) are printed to the printer you specified.
N OTE : Server information pages printed with the Print Pages command
appear in the iR C2100/2100S Job Log with a User Name of “Operator”,
even if you logged in as Administrator.
Workflow scenarios
The workflow at your site will depend on the number and complexity of jobs
and the amount of responsibility given to the operator. This section suggests
some ways you might interact with a job.
Scenario 1 At this site, the Print queue is enabled, and anyone at the
Command WorkStation can view the progress of jobs. A small job is sent to a
server and copier/printer that are not busy. You watch the job progress from
the top to the bottom of the Queues window.
The green light on the iR C2100/2100S flashes, the network icon blinks; on
the Command WorkStation the Spool status bar is animated and the job title
appears. As soon as spooling has finished, the Spool status bar is cleared and
the RIP status bar animates. Almost immediately thereafter, the RIP status
bar is cleared and the Print status bar animates. The printed job is listed
below the Print status bar and the job pages emerge from the copier/printer.
N OTE : The job title appears as “Unknown” in the Spool area.
3
3-8
Managing Print Jobs
Scenario 2 At this site, all jobs come to the Hold queue and therefore
require operator intervention to proceed.
Again, the green light on the iR C2100/2100S flashes, the network icon
blinks, the Spool status bar is animated, and now in the Spool area (below
the status bar) the job title comes into view. In a few moments the job is
on the list, and you have time to scan the headings for the job ticket
information—media type, special instructions, copies, and pages.
Are you ready for this job to print? Do other jobs have priority? What is the
job for—is it final output or a test print? The first choice is whether to put
the job in the print queue or hold it before processing it further. If you do
nothing, the job remains in the Spool area, and the file remains on the server
disk.
Perhaps this is a routine job and does not call for special handling. You rightclick the job and choose Print. You notice the RIP status bar animate, and
almost immediately, the Print status bar animates. The printed job is listed
below the Print status bar and the job pages emerge from the copier/printer.
The next job is a large job that you have not seen before. The Instructions
field indicates that the originator of the job wants to check one printout of
the job before you print another 50 copies. You make sure the Copies field is
set to 1, right-click the job, and choose Print and Hold.
The RIP status bar animates and displays the job title, and then the Print
status bar and copy 1 of the job emerges from the copier/printer. You call the
sender of the job for approval. When the job is approved, you set the number
of copies to 50, right-click the job now being held in the RIP area and choose
Print.
Scenario 3 Everyone has discovered the copier/printer on the network and
jobs are coming in rapidly. You right-click several routine jobs in the Spool
area and choose Print to let the server print them one after the other. You
choose Print and Hold if you know you will be reprinting the job soon. You
remove printed jobs from the output trays and replenish media.
While some jobs are flowing through the queues and printing, you are
preparing for jobs that require more attention, such as obtaining special
paper, using DocBuilder to merge two documents, or notifying the originator
of a job that a PostScript error occurred.
3
3-9
Canceling jobs
Before you load special paper, you make sure all pending jobs are in holding
areas. When an especially important job is spooled for RIPping, you rightclick Process Next.
Using the copier/printer
If you have a copier/printer job that has priority over the spooled incoming
print jobs, you can temporarily close the iR C2100/2100S connection to the
copier/printer and then reopen it when you have finished copying.
When there are no active printing jobs competing for the copier/printer
engine (no white job lines in the Spool or RIP area), you do not need to
suspend printing to make copies.
TO
GIVE THE COPIER / PRINTER TOP PRIORITY AND LATER
RESTORE I R C2100/2100S PRIORITY :
1.
From the Server menu, choose Suspend Printing, press the F5 key, or rightclick the Print status bar and choose Suspend Printing.
This suspends printing temporarily. Jobs continue to spool and RIP on the
server as long as disk space and RAM are available.
2.
When you have finished with the copier/printer job, choose Resume Printing
from the Server menu, press the F6 key, or right-click the Print status bar
and choose Resume Printing.
The printing connection between the iR C2100/2100S and the copier/
printer is reopened and printing resumes.
Canceling jobs
You may need to cancel a job after it has been routed for processing or
printing. You can cancel a job only while it is being RIPped or while it is
being printed. You cannot cancel a waiting job (white job row) that is routed
for RIPping or printing.
• Canceling jobs during processing—While a job is being RIPped, and its
name appears in the RIP status bar, choose the Cancel RIPping command
from the Server menu, press the F7 key, or right-click the RIP status bar
and choose Cancel RIPping.
When the RIP job is canceled, the Canceling message appears on the
iR C2100/2100S Control Panel. The name of the canceled job appears in
the Job Log.
3
3-10
Managing Print Jobs
• Canceling jobs during printing—While a job is printing, and its name
appears in the Print status bar, choose the Cancel Printing command from
the Server menu, press the F8 key, or right-click the Print status bar and
choose Cancel Printing.
When the print job is canceled, Canceling appears on the iR C2100/2100S
Control Panel. The name of the canceled job appears in the Job Log.
N OTE : Canceled jobs may be partially printed, and may include pages with
one or more missing color plates, or pages that are completely blank.
Previewing print jobs
You can use the Thumbnail A window to preview pages of the currently
RIPping job. You can also use Thumbnail A, as well as Thumbnail B, to
preview any raster data job in the RIP or Print areas.
The thumbnail windows also allow you to open an thumbnail view of a held
raster job in the RIP area and perform electronic collation or document
merging. This feature, called DocBuilder, is described on page 3-12.
Previewing the currently rasterizing job
To see the progress of jobs as they are RIPped, you can leave the
Thumbnail A window open in RIP preview mode.
3
3-11
Previewing print jobs
T O VIEW THUMBNAILS
RIP PING FILE :
OF THE CURRENTLY
1.
Click the Thumbnail A tab at the right of the Queues window to open the
slider.
2.
Click the RIP preview icon at the left side of the window.
In this mode, Thumbnail A displays each page of the currently processing job
after it has been RIPped.
Click to display currently
rasterizing job
Click to close
thumbnail window
3.
Choose a PS file in the Spool or Print area and select RIP and Hold, Print, or
Print and Hold.
As pages are RIPped, they are displayed in the Thumbnail A window.
4.
TO
When you have finished viewing, click the Thumbnail A tab to close the
thumbnail window.
VIEW THUMBNAILS OF ANY RASTER DATA FILE :
1.
Select any raster data job in the RIP or Print area.
2.
Choose Thumbnail A or Thumbnail B from the Job menu.
If you choose Thumbnail A, make sure the raster data preview icon (at the
left side of the window) is selected.
3
3-12
Managing Print Jobs
N OTE : Wait until all pages have been displayed before opening another raster
file with Thumbnail A. If the job contains many pages, it may take some time
for the entire job to be displayed.
Raster data preview icon
Click to close
thumbnail window
3.
When you have finished viewing, click the Thumbnail A or Thumbnail B tab
to close the thumbnail window.
Merging raster files with DocBuilder
The ability to work with raster files gives you new opportunities to combine
documents from different sources into a single raster file. For example, you
can combine full color covers and chapter head pages created in a page layout
application with two-color text pages created in a document processing
application. Or, you can customize a slide presentation by inserting slides
from a different presentation.
You can display two raster files at once: a source file and a target file. The
target file is displayed in the Thumbnail A window, the source in Thumbnail
B. Both files must be held raster jobs in the RIP area.
N OTE : You cannot create a new PostScript file in this process; you must print
the merged raster file, which has references to the original PostScript files.
Before editing or merging files with DocBuilder, make sure the source files
were RIPped using the print option settings and the resident calibration you
want for the final output. Raster files edited with DocBuilder cannot be
reRIPped.
3
3-13
TO
Merging raster files with DocBuilder
VIEW AND EDIT RASTER DATA JOBS :
1.
Select a raster data job and choose Thumbnail A from the Job menu.
The file must be a held raster job in the RIP area.
2.
In the Thumbnail A window, right-click a thumbnail image to see the
commands available for pages in Thumbnail A.
These commands can also be accessed from the Page menu (see page 2-9) as
well as from buttons along the left side of the Thumbnail A window (see
illustration on page 3-13).
To scroll through the pages in Thumbnail A, you can drag the slider bar at
the bottom of the screen, click in the empty area to the left or right of the
slider bar, or click on the arrows.
Click to duplicate a page
Click to delete a page
Delete deletes the currently selected page.
Duplicate duplicates the currently selected page.
Undo undoes the previous DocBuilder command—this command is available
only from the Page menu.
3.
To move pages within Thumbnail A, left-click to select the page(s) and hold
down the mouse button as you drag the selected page(s) to the new location.
Shift-click to select multiple, sequential pages; Ctrl-click to select multiple,
non-sequential pages.
If you move the page(s) on top of existing page(s), the page(s) will be
overwritten.
3
3-14
Managing Print Jobs
If the icon does not have an arrow, the page(s) will be replaced; if the icon has
an arrow, the page(s) will be inserted.
…
Replace single page
Replace multiple pages
…
Move single page
between two pages
Move multiple pages
between two pages
…
Move single page
before first page
Move multiple pages
before first page
…
Move single page
after last page
4.
Move multiple pages
after last page
When you are finished editing, click the Thumbnail A tab.
If you have edited the job, you are prompted to save the job (click Yes) and
enter a new name.
5.
Enter a new name and click OK.
The new raster file is now in the RIP area, ready to print. If you saved the
edited file with a new name, the original source file remains held in the RIP
area.
TO
MERGE TWO RASTER DATA JOBS :
1.
In the Thumbnail A window, display the document you wish to edit.
The file must be a held raster job in the RIP area.
2.
Right-click another source document file (a held job with a raster icon) and
select Thumbnail B.
The Thumbnail B tab opens a second thumbnail view which cannot be
edited but can be a source for pages added to the document in Thumbnail A.
3
3-15
Merging raster files with DocBuilder
N OTE : To merge documents, the page sizes of the source document and the
target document must be the same.
3.
In the Thumbnail B window, left-click to select the page(s) and hold down
the mouse button as you drag the selected page(s) to the new location in
Thumbnail A.
Shift-click to select multiple, sequential pages; Ctrl-click to select multiple,
non-sequential pages.
To scroll through the pages in Thumbnail A and Thumbnail B, you can drag
the slider bar at the bottom of the screen, click in the empty area to the left or
right of the slider bar, or click on the arrows.
To replace page(s), drag Thumbnail B page(s) on top of page(s) in Thumbnail
A; to add page(s), drag the page(s) to a new position between pages, before
the first page, or after the last page in Thumbnail A.
+
+…+
Replace single page
Replace multiple pages
+
+…+
Move single page
between two pages
Move multiple pages
between two pages
+
+…+
Move single page
before first page
Move multiple pages
before first page
+
+…+
Move single page
after last page
Move multiple pages
after last page
3
3-16
Managing Print Jobs
N OTE : To insert a Thumbnail B page directly after the last Thumbnail A page,
drag the Thumbnail B page so that it is just to the right of the last Thumbnail
A page and shows an arrow pointing to the right. If the Thumbnail B page is
placed too far to the right of the last Thumbnail A page, the Thumbnail B
page will replace the last Thumbnail A page.
Thumbnail B
Page 4 copied from
document in Thumbnail B
Multiple undos are available; use Ctrl-Z or the Undo command to undo all
the way back to your first edit. There is no Redo function.
N OTE : Make sure to save the merged job before deleting any of the jobs you
used to create the merged job.
Thumbnail B pages moved into Thumbnail A adopt some specific attributes
of the Thumbnail A job, such as the document and user name. However,
many color-related print options that are set in the Thumbnail B page, such
as CMYK Simulation and Rendering Style, remain with the specific page.
This could result in a merged job being made up of pages with different
attributes.
3
3-17
Merging raster files with DocBuilder
Generally, the print option settings specified for the Thumbnail A job that are
adopted by the pages copied from Thumbnail B do not require reRIPping to
take effect. The one exception is the setting specified for the Save Fast Reprint
option, which requires reRIPping if you want to change it.
The print option settings that remain with the pages copied from Thumbnail
B into Thumbnail A are generally those that do require reRIPing to take
effect.
Attributes that do not require reRIPping can be changed for the newly
merged job without having to reRIP any original PostScript files. Attributes
that require reRIPping result in reRIPping of the original PostScript file(s)
associated with Thumbnail A.
4.
To close the Thumbnail view, click once on the same tab you used to open it
(Thumbnail A or Thumbnail B tab).
5.
If you have edited Thumbnail A, you are prompted to save the job (click Yes)
and enter a new name. Enter a new name and click OK.
The new raster file is now in the RIP area, ready to print, together with the
original source and target files.
N OTE : If you print the edited raster file, it appears in the Job Log with the
name of the original job, not the new name you specified for the edited job.
Since you cannot create a new PostScript file by merging two raster data jobs,
you must print the merged raster file, which has references to the original
PostScript files. If a merged job is reRIPped and printed, then only the pages
of the original PostScript job in Thumbnail A will be processed and printed.
N OTE : In cases where multiple users are connected to the iR C2100/2100S
via the Command WorkStation, Fiery WebSpooler, and/or Fiery Spooler, and
one user makes changes to a Thumbnail A job, not all users may see the
results of those changes. If you are unable to view changes in a job, or if
selecting a Thumbnail window results in a message indicating zero pages,
then close and relaunch the Command WorkStation, Fiery WebSpooler, or
Fiery Spooler.
3
3-18
Managing Print Jobs
Viewing and overriding print settings
When logged in as Operator or Administrator at the Command
WorkStation, you can view, override user job settings for, and print any job in
the Queues window and view job settings for jobs in the Archive window.
Using the Properties dialog box, you can view and override job settings for a
single job or for multiple jobs at once. When viewing multiple jobs, you can
override settings for each job independently or override a setting for all the
jobs at once.
• To view the properties for a single job, double-click the job line or select
the job and choose Properties from the Job menu or right-mouse menu.
• To view the properties for multiple jobs at once, shift-click to select
contiguous jobs, or Ctrl-click to select non-contiguous jobs, and choose
Properties from the Job menu or right-mouse menu.
N OTE : If you want to retain a copy of the job with its original settings,
duplicate the job and rename the duplicate before you change any settings
(see “Job commands” on page 2-21).
To override a setting for a single job, right-click the current setting and
choose the override setting from the pop-up list.
N OTE : For some options, changing the setting requires that the job be
reRIPped; these options show an icon to the left of the option name.
Indicates reRIPping is required
3
3-19
Viewing and overriding print settings
To override settings for all jobs listed in the Properties dialog box, right-click
the name of the print option (the row header) at the left of the dialog box and
choose the override setting from the pop-up list.
The Properties dialog box displays all the job settings encoded by the
PostScript printer driver that can be decoded by the iR C2100/2100S. If you
(as operator) have not changed anything, these are the settings a user entered
before sending the job. There is an exeption to this: Page Range.
For PDF files printed using Fiery Downloader, you cannot override the
following print option: Spot Color Matching.
N OTE : Some print options that are available in the printer driver are not
displayed in the Properties dialog box. For information on specific print
options and settings, and where they can be set, see Appendix A of the
Printing Guide.
When the Properties dialog box opens, the page range is always shown as All
pages and the scale is always shown as 100%. All pages denotes all the pages
specified by the user in printing the job; it may not include all the pages in
the original document on the user’s disk. Similarly, 100% scale indicates
100% of the magnification specified by the user.
3
3-20
Managing Print Jobs
The Properties dialog box does display all the remaining user settings,
including user Instructions and Notes fields.
• Instructions fields are intended to be viewed and annotated by the
operator, but their contents are associated with the job and are deleted
when the job is deleted after printing.
• Notes fields can be viewed but cannot be changed by the operator; their
contents are transcribed to the Job Log just as the user sent them.
Downloading files and fonts
From the Command WorkStation, you can download a variety of file types,
as well as fonts, to the iR C2100/2100S. These files and fonts can be located
anywhere on the network or on an external device connected to the
Command WorkStation computer. You browse to locate the files and fonts,
select them, and add them to a list of items to be downloaded. You can
specify a limited number of print option settings for files that you download
(see page 3-22).
To download fonts, the Direct connection must be used. If the Direct
connection is not currently published in Setup, see the Configuration Guide
for instructions on how to publish it.
N OTE : You cannot use Fiery Downloader to download TrueType fonts. If you
use TrueType fonts in Windows, you can print them by converting them to
Adobe Type 1 fonts. To do this with the Adobe PS printer driver for
Windows 95/98, click the Fonts tab and set up the Font Substitution Table as
necessary. For Windows NT 4.0 or Windows 2000, go to the Advanced tab
or the iR C2100/2100S Document Defaults dialog box, then select
Graphic>TrueType Font>Download as Softfont.
The Manage Fonts command (in the Server menu) provides another way to
download fonts to the iR C2100/2100S (see page 3-23).
3
3-21
TO
Downloading files and fonts
DOWNLOAD FILES OR FONTS :
1.
Choose Download from the Job menu, right-click the Spool status bar and
select Download, or open the utilities slider and click the Downloader icon.
The main Fiery Downloader window appears.
For fonts, choose
Direct connection
2.
In the Files of type pop-up menu, choose the file types to display.
You can leave this at the default All Known Formats or choose All Files. All
Known Formats lists all files in supported formats; All Files lists all files.
3.
In the Connection Type pop-up menu, choose the queue to which you will
download the files.
The options available in this menu depend on the print connections
currently enabled in Setup. The potential choices are Print Queue, Hold
Queue, or Direct Connection. If your administrator has not enabled one or
more of these connections, you cannot choose it.
To download fonts, you must choose Direct Connection.
PDF files are always spooled to the iR C2100/2100S hard disk before being
printed. PDF files must be sent to the Print queue (or to the Hold queue if
the Print queue is not enabled). Do not choose Direct Connection to
download PDF files.
4.
In the Look in pop-up menu, browse to the file(s) you want to download.
3
3-22
5.
Managing Print Jobs
Select the filename and click Add.
The File name field displays the name of the selected file before you click
Add.
You can navigate to different drives and directories to select files and fonts to
download.
To select multiple sequential files, select the first file and then Shift-click the
last file. Ctrl-click to select multiple non-sequential files.
If you change your mind about a file, select the filename in the Files to be
Downloaded list and click Remove.
6.
To change the attributes of a file, select it from the “Files to be Downloaded”
list and click Options.
The Options dialog box for PostScript and EPS files is different from that for
PDF files, as explained below.
PostScript options
7.
PDF options
Specify the following information in the dialog box and click OK.
The options you set apply only to the selected file. You can set different
options, or leave the default settings, for each file.
Copies—Specify the number of copies.
Brightness (PostScript and EPS files only)—Change the Brightness setting if
a file appears to be too dark or too light. Choose 85% for a substantially
lighter image, 115% for a substantially darker image, or one of the options in
between.
N OTE : Some applications, including Adobe Photoshop, provide transfer
functions that let you specify density settings for an image. If the file you are
printing includes transfer functions, the Brightness option has no effect. For
more information on using transfer functions, see the documentation for
your application.
3
3-23
Downloading files and fonts
‘showpage’ (after EPS files)—In most cases, you do not need to use this
option. Select the ‘showpage’ (after EPS files) option only if an EPS file fails
to print without it. This option adds a ‘showpage’ PostScript language
command at the end of the print job. Some applications omit this necessary
PostScript language command when they generate EPS files. Select this
option when printing EPS files generated by these applications. If you select
this option unnecessarily, extra blank pages may print.
If you experience problems downloading EPS files, you can print the file
directly from the application in which you created it.
Page Range (PDF files only)—Specify the page range you want to print.
8.
Click Download.
To cancel downloading, click Cancel or press the <Esc> key.
Managing server fonts
The iR C2100/2100S includes a number of built-in printer fonts. You can
download additional fonts to the iR C2100/2100S using the Manage Fonts
command (see page 3-24) or the Download command (see page 3-21). Users
on the network can also download fonts to the server using Fiery Downloader
(see the Printing Guide). Downloading fonts, either from the Command
WorkStation or with Fiery Downloader, requires that the Direct connection
is published in Setup (see the Configuration Guide).
N OTE : The Manage Fonts command is available only if you logged in as
Administrator.
Although no special privileges are necessary to download fonts,
Administrator privileges are required to remove fonts from the server. The
built-in printer fonts are locked and cannot be removed by anyone.
To print a list of fonts currently resident on the iR C2100/2100S, use the
Print Pages command (see page 3-5).
3
3-24
TO
Managing Print Jobs
ADD OR DELETE FONTS :
1.
Choose Manage Fonts from the Server menu.
The Server Fonts window displays Add, Delete, Update, and Print buttons.
Click to download additional fonts
Locked fonts
Click to delete font(s)
Click to update the font list display
Click to print the font list
Downloaded fonts
2.
To download additional fonts to the iR C2100/2100S, click Add and refer to
the instructions on page 3-20.
3.
To delete a font, select it in the font list and click Delete. Shift-click or
Ctrl-click to select multiple fonts.
N OTE : The printer fonts included with the iR C2100/2100S (built-in fonts)
are locked. These fonts appear with a lock icon next to the name and cannot
be deleted.
4.
To refresh the font list display, click Update.
5.
To print the font list, click Print.
Managing jobs with multiple color servers
You can connect to up to five iR C2100/2100S color servers simultaneously
from the Command WorkStation. This allows you to view and manage jobs
being processed by multiple servers from a single location, and also to balance
the job load between servers of similar capabilities.
• If you connect to multiple servers from the Command WorkStation, you
can easily switch between them by clicking the server selection tabs (see
page 2-11).
• With iR C2100/2100S color servers that support the feature, you can use
the Send to <Nickname_Devicename> command to transfer jobs between
color servers (see page 2-9).
3
3-25
TO
Managing jobs with multiple color servers
VIEW AND MANAGE JOBS ON MORE THAN ONE COLOR SERVER :
1.
Configure the connection to the first server and log in.
See Getting Started for information on configuring the connection to the
server.
2.
Click a blank server selection tab.
3.
Configure the connection to the next server and log in.
The Command WorkStation windows show the job lists for the additional
server. You can route and manage the jobs processed by this server as long as
you are logged in.
4.
To switch servers, simply click the other server selection tab.
Once you have logged in, you do not need to log in again unless you have
logged out.
If the servers are extremely busy with continuous jobs, you may see some
delay in updating the Command WorkStation window when you switch
between servers. Job lists may be blank for some seconds until updating is
complete.
TO
TRANSFER JOBS BETWEEN COLOR SERVERS :
1.
Log in to more than one color server, as described above.
To transfer jobs between color servers, both color servers must support the
Send to <Nickname_Devicename> command.
2.
In the Queues window of the source color server, select the job(s) you want
to transfer.
You can select any held jobs in the Spool or RIP areas.
3.
Choose the Send to <Nickname_Devicename> command from the Job menu.
The actual command contains the nickname of the other color server
currently connected to the Command WorkStation; for example, Send to
Aero_2100S-2100. If two or more additional color servers (in addition to the
originating server) are connected to the Command WorkStation, multiple
Send to <Nickname_Devicename> commands appear in the Job menu.
3
3-26
Managing Print Jobs
Jobs are transferred from the source server to the same area on the target
server (from Spool to Spool, from RIP to RIP).
N OTE : You cannot perform any other Command WorkStation functions
while files are being transferred between servers.
4.
After verifying that the jobs were successfully transferred, you can delete
them from the originating server, if you wish.
Archiving jobs
PostScript and raster data jobs can be archived internally to the iR C2100/
2100S hard disk, or externally to the Command WorkStation hard disk or
network drives.
TO
ARCHIVE A
P OST S CRIPT
OR RASTER JOB :
1.
In the Queues window, select any held job in the Spool or RIP areas.
2.
Choose Archive from the Job menu.
3.
To archive the job(s) internally to the iR C2100/2100S hard disk, click OK.
The job(s) are archived internally.
4.
To archive the job(s) externally to the Command WorkStation hard disk or to
a device on the network, click Add.
Click to add a device
3
3-27
5.
Archiving jobs
Browse to the device and folder to which you want to archive the job(s) and
click OK.
The Archive Options dialog box shows external devices as available archive
volumes.
6.
If applicable, select Archive rasters.
The Archive rasters option is automatically selected and dimmed for
PostScript data jobs and for jobs being archived to Server Internal.
N OTE : Raster data files may be large and therefore may take considerable time
to archive. In order to save time and disk space, archive PostScript data jobs
only.
7.
Select an archive volume and click OK.
To retrieve jobs archived to external devices, use the Import command.
3
3-28
Managing Print Jobs
Importing archived jobs from external media
You can use the Import command to find and retrieve jobs previously
archived to external devices. This command can be used to retrieve files
archived from the current iR C2100/2100S or from another iR C2100/
2100S that supports external archiving.
TO
IMPORT AN ARCHIVED JOB FROM AN EXTERNAL DEVICE :
1.
Choose Import from the Job menu in the Queues window, or right-click on
the Spool status bar and choose Import.
2.
In the Directories area, select the device containing the job(s) you want to
import.
Click Add to import files from other archived volumes.
3.
In the Job Title area, select the job(s) you want to import.
Shift-click to select multiple, adjacent jobs; Ctrl-click to select multiple, nonadjacent jobs.
4.
Click OK.
The job is imported to the same area in the Queues window (Spool or RIP)
from which it was archived.
3
3-29
Using the Job Log
Using the Job Log
Chapter 2 introduced the Job Log, which is the list of all processed and
printed jobs, including the date and time they were printed, and all the
characteristics of the job. It explained that the Administrator can set Job Log
preferences for clearing and printing the Job Log automatically, and for Job
Log page size (page 2-27).
If you want to view the Job Log in a specific application, you can specify one
in the Preferences dialog box (see page 3-4), then select View in Helper App
from the Window menu.
After displaying the Job Log you can print it (use the Print Pages dialog box
or choose Print from the Window menu), or export it to a tab-delimited text
file (choose Export from the Window menu). The exported Job Log file can
be imported into a spreadsheet, database, or word processing application for
job accounting purposes. If the Filter command is used to display only a
portion of the Job Log (such as jobs for the current day), only that portion of
the Job Log is printed or exported.
To update the Job Log, choose Refresh from the Window menu.
After printing or exporting the entire Job Log, you may want to clear it;
choose Clear Job Log from the Server menu.
The Job Log window displays a list of all the jobs and the following
information about them: status, document name, user, date, start time, end
time, process time, size, device, page size, media, number of originals,
number of color pages, number of black and white pages and total number of
pages. Information in the Notes 1 and Notes 2 fields is displayed if users
entered this information when they printed.
N OTE : The Notes fields are supported only for jobs printed with the Adobe
PostScript printer drivers provided on the User Software CD. They are not
supported for jobs printed from Windows 2000.
3
3-30
Managing Print Jobs
N OTE : If a raster job was saved in DocBuilder with a new name and then
printed, it appears in the Job Log with the name of the original job, not the
new name you specified for the edited job.
The text in the Status column provides information about the job:
OK
The job was printed normally.
Cancel
The job was canceled before printing was completed.
Error
An error occurred during processing or printing.
Use the scroll bar at the bottom of the window to view all the fields in the Job
Log window.
Other server management commands
These additional Server menu commands are used to manage server
performance, configuration, and status. Some of these commands are
available only when logged in as Administrator:
• Manage Color—Opens ColorWise Pro Tools (see the Color Guide)
• Reboot—Causes the iR C2100/2100S to be rebooted, just as if you had
selected Reboot Server from the Control Panel (see page 1-8)
• Clear—Clears all jobs in all server queues as well as all jobs archived on the
iR C2100/2100S hard disk, the index of archived jobs (in the Archive
window), and the Job Log
• Setup—Invokes Fiery Setup; for more information, see the Configuration
Guide
• Log out—Closes the connection to the iR C2100/2100S, just as if you had
chosen Log out from the log in/out slider
4
4-1
Chapter 4:
Overview of
Fiery WebTools
Fiery WebTools
This chapter introduces Fiery WebTools and provides instructions on their
usage. For more information on certain Fiery WebTools you are referred to
other chapters in this book and to other manuals in the documentation set.
N OTE : Fiery WebTools are not supported on Mac OS.
Fiery WebTools
Fiery WebTools reside on the iR C2100/2100S but can be accessed over the
network from a variety of platforms. The iR C2100/2100S has a home page
that lets remote users view server functions and manipulate jobs.
Fiery WebTools can be used on Windows 95/98, Windows NT 4.0, and
Windows 2000 client computers with certain Internet browsers that support
the Java language. For specific information on the browsers supported with
Fiery WebTools, see Getting Started.
Access privileges
The iR C2100/2100S system allows the site administrator to choose and
implement a level of access and control appropriate for your particular site.
There is a spectrum of control which can be implemented; the levels of access
allowed to remote users depend on whether the administrator has enabled use
of Fiery WebTools, and whether or not a password is required to use the job
management features of Fiery WebTools.
If you have been given the Operator password, you can manage job flow and
override print settings of your jobs with Fiery WebSpooler. If not, you can
still track the status of your jobs with the Status tool, and with Fiery
WebSpooler as a Guest. Check with your site administrator for information
on your Fiery WebTools access privileges.
4
4-2
Overview of Fiery WebTools
Using Fiery WebTools
Fiery WebTools are accessed from the iR C2100/2100S home page.
WebTool:
Summary:
For more information:
Status
Shows you the jobs currently
processing and printing.
See the Printing Guide.
WebSpooler
Allows you to view, manipulate,
reorder, reprint, and delete jobs
currently spooling, processing, or
printing on the iR C2100/2100S. It
also allows you to view, print, and
delete the Job Log.
See “Tracking and
managing jobs with
Fiery WebSpooler” on
page 5-1.
WebLink
Provides a link to another web page,
provided you have a valid Internet
connection. The WebLink
destination is initially set to
www.canon.com. The WebLink
destination can be changed; this
function requires the Administrator
password, if one has been set.
See the Printing Guide and
the Configuration Guide.
4
4-3
TO
ACCESS
Using Fiery WebTools
F IERY W EB T OOLS :
1.
Start up your Internet browser application.
2.
Enter the IP address or the DNS name of the iR C2100/2100S.
Check with the operator or administrator for this information.
The iR C2100/2100S home page appears.
3.
Click one of the buttons at the left to select one of the Fiery WebTools.
Move the cursor over the buttons to display information about the selections.
5
5-1
Chapter 5:
Fiery WebSpooler
and Fiery Spooler
Tracking and managing jobs with Fiery WebSpooler
Fiery WebSpooler and Fiery Spooler are job management tools that duplicate
many of the functions and features of the Command WorkStation.
N OTE : Fiery Spooler is available for Mac OS computers only.
• Fiery WebSpooler, one of the Fiery WebTools, is accessed with an Internet
browser and the iR C2100/2100S home page (see Chapter 4).
• Fiery Spooler is installed from the User Software CD. To use Fiery Spooler,
users need only a network connection to the iR C2100/2100S.
The interface of Fiery Spooler for Mac OS computers is virtually identical to
that of Fiery WebSpooler. Moreover, the interfaces of these tools are so
similar to that of the Command WorkStation that this chapter often refers
you to Chapters 2 and 3 (on the Command WorkStation) for information
about icons and commands that is common to all three tools.
Tracking and managing jobs with
Fiery WebSpooler
You can use Fiery WebSpooler (and Fiery Spooler for Mac OS) to perform
the following functions from your workstation:
• Override current job option settings
• Delete jobs and cancel processing
• Duplicate or rename jobs
• RIP a job and hold the raster data
• Hold jobs in the spooled area or the RIPped area
• Remove raster data from RIPped files
• Change the priority of jobs
• Edit and merge raster data jobs (DocBuilder)
• Display, print, or delete the Job Log
Most of these functions require the Administrator or Operator password.
However, even without a password, you can log in to Fiery WebSpooler as
Guest with view-only privileges.
5
5-2
Fiery WebSpooler and Fiery Spooler
N OTE : Most Fiery WebSpooler commands function identically to those of the
Command WorkStation. For more information on specific commands, see
Chapters 2 and 3.
TO
ACCESS THE
1.
F IERY W EB S POOLER
WINDOW :
From the iR C2100/2100S home page window, click WebSpooler.
For instructions on how to access the iR C2100/2100S home page window,
see page 4-3.
2.
To log in as Administrator, enter the Administrator password and click OK.
To log in as Operator, enter the Operator password and click OK.
To log in as Guest, click OK, without entering any password.
The Fiery WebSpooler window appears in a new browser window.
About the Fiery WebSpooler window
Like the Command WorkStation, Fiery WebSpooler is a window to view
iR C2100/2100S and copier/printer functions, and an interface from which
you can control those functions.
The Fiery WebSpooler window is divided into three areas by Spool, RIP, and
Print status bars. When the iR C2100/2100S receives print jobs, the
Fiery WebSpooler window becomes a dynamic display, filled with the names
of jobs and their characteristics.
5
5-3
Tracking and managing jobs with Fiery WebSpooler
The Spool, RIP, and Print areas of the Fiery WebSpooler window represent
the stages of printing a job. Jobs come in at the top level (Spool) and drop
down to the Print level, unless they are held along the way.
The job icons displayed in the Fiery WebSpooler window are explained in
“Job icons” on page 2-18.
N OTE : In the Fiery WebSpooler window, the background color for the yellow
and white printer icons is the same.
Spooled jobs—Jobs listed in the area below the Spool status bar are
PostScript files stored on the iR C2100/2100S disk. These jobs were sent to
either the Print queue (white icons) or the Hold queue (yellow icons).
RIPped jobs—Jobs listed in the area below the RIP status bar are ready to
print. They have already been rasterized (RIPped, or processed for printing)
and are waiting, in order, for access to the printer. Rasterized jobs can also be
held; held jobs are shown with a yellow icon.
Printed jobs—Jobs listed in the area below the Print status bar have already
been printed. Printed jobs can be stored on the iR C2100/2100S disk. The
number of jobs that can be stored (from 1 to 99) is defined in Setup.
If you are logged in as Administrator or Operator, you can interact with a job
wherever it appears in the window by selecting it and choosing a command
from the Job menu, or by double-clicking the job and setting override
options. See “Manipulating job options and job flow” on page 5-4 for
information.
Errors—Jobs with an error are shown in red. To display the error,
double-click the job line. Note that you cannot check the job properties
or hold a job with an error.
N OTE : Jobs with errors cannot be displayed or held in the Rip area with the
“Hold” command.
N OTE : If your job does not appear anywhere in the Fiery WebSpooler
window, it may have already been printed; if so, it will appear in the Job Log.
To view the Job Log, choose Show Job Log from the Window menu.
(For more information on the Job Log, see page 5-8.)
5
5-4
Fiery WebSpooler and Fiery Spooler
If the job does not appear in the Job Log, it may have been moved to the
Archive window by the operator. The Archive window cannot be viewed with
Fiery WebSpooler; you must contact the operator or look at the Command
WorkStation display to check this.
Manipulating job options and job flow
Using the commands in the Job menu, you can alter the destinations,
priorities and other characteristics of jobs that appear in the
Fiery WebSpooler window.
To understand the effect each of these commands has on a job, you need to
understand the way the iR C2100/2100S handles PostScript and raster data,
and how jobs are activated or held in the various stages of processing.
See Chapter 2 for this background information before manipulating jobs
with Fiery WebSpooler. Also, the commands in the Fiery WebSpooler Job
menu have identical counterparts on the Command WorkStation. For
background and information about these commands, see Chapters 2 and 3.
Choose this
command from the
Job menu:
To do this:
Raster data is:
Delete Job(s)
Delete the job(s) from the list.
Deleted
Cancel Printing
Cancel the currently printing job.
Deleted
Cancel RIPping
Cancel the currently processing job.
Unaffected
Duplicate Job(s)
Duplicate one or more selected PostScript
data jobs in the Spool or Print areas
(creates a reference to the original job, with
the same name).
Unaffected
N OTE : The Duplicate command is not
available for raster jobs.
5
5-5
Choose this
command from the
Job menu:
Rename
Tracking and managing jobs with Fiery WebSpooler
To do this:
Rename the job (PostScript file with or
without raster).
Raster data is:
Unaffected, but associated with the new
name
N OTE : If the renamed job is printed, the
Job Log reflects the job’s original name.
Hold
Hold the job in the current place (except
for a printed job, which is moved to the
Spool or RIP area).
Held in RIP area indefinitely, if included
with job
RIP and Hold
RIP the job and hold it in the RIP area.
Held in RIP area indefinitely
Print
Print the job in its turn (RIP it first if it
does not have raster data). Keep the
printed job in the Print area until the job
limit is reached.
Temporarily held in RAM until memory is
needed for another job
Print and Hold
(like the PPD option
Save Fast Reprint)
Print the job in its turn (RIP it first if it
does not have raster data).
After printing, hold the PostScript data
and the raster in the RIP area.
Held in the RIP area indefinitely (saved to
disk)
Process Next
Give top priority to this job.
Print the job (or RIP and print) as soon as
the processor and copier/printer are free,
before other waiting jobs.
Unaffected
Remove Raster
Remove the raster from a job that has
raster data; leave the PostScript job in
place.
Deleted
Override Print
Settings
Change the print options for the job
(see page 5-6).
Deleted and regenerated, if the newly
selected options require reRIPping, or
reprinted with the new settings, if none
require reRIPping
Thumbnail A
Open the selected held raster data job in
the Thumbnail A window where you can
edit the job, or merge it with raster data
from other jobs.
Changed if job is edited, unaffected if job
is only viewed
Thumbnail B
Open the selected raster data job (not
necessarily a held job) in the Thumbnail B
window for viewing or for merging into a
job in the Thumbnail A window.
Unchanged
N OTE : This option is available for jobs
waiting to be processed, not jobs in the
Spool area.
5
5-6
Fiery WebSpooler and Fiery Spooler
Overriding job option settings
To change the job options of a job, double-click the job line or select the job
and choose Override Print Settings from the Job menu. If necessary, scroll
down to see all the various job options.
For PostScript files, you cannot override the Orientation option.
For PDF files printed using Fiery Downloader, you cannot override the
following print options:
• Orientation
• Spot Color Matching
The options you set here are the same ones you set from the Print dialog box
when you print from an application. For information about setting and
overriding these print options, see the Printing Guide.
N OTE : For some options, changing the setting requires that the job be
reRIPped; these options show an icon to the left of the option name.
5
5-7
Tracking and managing jobs with Fiery WebSpooler
Thumbnails (DocBuilder)
Like the Command WorkStation, Fiery WebSpooler includes a powerful
DocBuilder tool that allows you to preview and edit raster data. DocBuilder
consists of two thumbnail windows and several page-manipulation
commands (listed in the Page menu). The DocBuilder tool can be used in the
following ways:
• In the Thumbnail A window, you can see thumbnails of the currently
printing job, as it is processed, or of any raster data job.
• Using the Thumbnail A and Thumbnail B windows together, you can
merge raster data from more than one file, even if the files were printed
from different applications on different computer platforms.
DocBuilder’s merge features eliminate the limitations of particular software
applications. You can merge raster pages of documents of different types, and
even different computer operating systems. You can merge color pages from
graphics programs with text pages from a word processor.
N OTE : In cases where multiple users are connected to the iR C2100/2100S
via Fiery WebSpooler, Fiery Spooler, and/or the Command WorkStation, and
one user makes changes to a Thumbnail A job, not all users may see the
results of those changes. If you are unable to view changes in a job, or if
selecting a Thumbnail window results in a message indicating zero pages,
then close and relaunch Fiery WebSpooler, Fiery Spooler, or the Command
WorkStation.
DocBuilder differences in Fiery WebSpooler
The DocBuilder tool in Fiery WebSpooler functions almost identically to
that in the Command WorkStation. For detailed information on using
DocBuilder, see Chapters 2 and 3 (for instructions on editing and merging
raster files, see “Merging raster files with DocBuilder” on page 3-12). Though
the interfaces are almost identical, there are some feature differences:
• You cannot scroll through the pages in Thumbnail A or Thumbnail B by
dragging the slider bar at the bottom of the screen.
• Thumbnail A right-click commands are not available; instead click on a
page to select it, and either click the appropriate button in the Thumbnail
A window or choose the appropriate command from the Page menu.
5
5-8
Fiery WebSpooler and Fiery Spooler
• Page icons and arrows do not appear when moving page(s) from
Thumbnail B to Thumbnail A. Instead, a blue outline appears around a
Thumbnail A page that is to be replaced; and a blue bar appears adjacent to
or between Thumbnail A page(s) to indicate where the Thumbnail B
page(s) are to be inserted.
• The Ctrl-Z keyboard shortcut for the Undo command is not available. To
undo one or more DocBuilder commands, choose Undo from the Page
menu.
Using the Job Log
From Fiery WebSpooler, you can view and print a log of all jobs printed by
the iR C2100/2100S, including jobs downloaded with Fiery Downloader.
N OTE : If you logged in as Administrator, you can delete the Job Log from
Fiery WebSpooler (see page 5-10). The Job Log is not available if you logged
in as Guest.
TO
THE
DISPLAY , UPDATE , PRINT , DELETE , SAVE , AND EXPORT
J OB L OG :
1.
Choose Show Job Log from the Fiery WebSpooler Window menu.
2.
Click All or specify a date range.
3.
Click OK.
5
5-9
Tracking and managing jobs with Fiery WebSpooler
The Job Log appears in a new browser window.
N OTE : The Delete button appears only if you logged in as Administrator.
Update
Print
Delete
Export
The Job Log displays each job and the following information: status,
document name, user name, date, start time, end time, process time, file size,
device, paper size, media, number of originals, number of color pages,
number of black-and-white pages, total number of pages, and Notes.
The Status column provides the following information about jobs:
OK
The job was printed normally.
ERROR
An error occurred during processing or printing.
CANCEL
The job was canceled before printing was completed.
4.
To update the Job Log, click the Update button.
5.
To print the Job Log, choose Print Job Log from the File menu or click the
Print button.
The information displayed in the Job Log window prints to the current
iR C2100/2100S. When you print the Job Log, totals are printed for all
appropriate columns.
5
5-10
6.
Fiery WebSpooler and Fiery Spooler
If you logged in as Administrator, you can choose Delete Job Log from the
File menu or click the Delete button to clear the Job Log.
The system administrator can also print and clear the Job Log from the
Control Panel.
7.
To save the Job Log as a tab-delimited text file, choose Export Job Log from
the File menu or click the Export button.
8.
In the File name area, enter a name for the Job Log file (the default name is
Fiery Job Log.txt).
9.
Browse to the location where you want to save the file, and click Save.
The Job Log is saved as a text file, and the Job Log window reappears.
You can view the information in any application that can read a text file.
Items are separated by tabs.
To return to the job list, choose Show Job List from the Window menu.
Fiery Spooler for Mac OS computers
For Mac OS, the Fiery Spooler interface is almost identical to that of
Fiery WebSpooler (see “Differences between Fiery Spooler for Mac OS and
Fiery WebSpooler” on page 5-12), and both interfaces are very similar to the
job management interface of the Command WorkStation. For details on the
icons and commands in Fiery Spooler (and Fiery WebSpooler) see Chapters
2 and 3.
5
5-11
TO
LAUNCH
Fiery Spooler for Mac OS computers
F IERY S POOLER
ON A
M AC OS
COMPUTER :
1.
Double-click the Fiery Spooler icon.
2.
Select the iR C2100/2100S in the Chooser window that appears.
For information on setting up the connection to the server, see Getting
Started.
3.
Click OK.
The Fiery Spooler main window appears.
For information on using Fiery Spooler for Mac OS computers, see
“Tracking and managing jobs with Fiery WebSpooler” on page 5-1 and see
Chapters 2 and 3.
5
5-12
Fiery WebSpooler and Fiery Spooler
Differences between Fiery Spooler for Mac OS and
Fiery WebSpooler
Though the interfaces for both Fiery Spooler for Mac OS and
Fiery WebSpooler are almost identical, there are some feature differences.
Connecting to a different iR C2100/2100S
With Fiery Spooler, you can connect to a different iR C2100/2100S from
within the application using the following procedure.
TO
CONNECT TO A DIFFERENT I R
C2100/2100S:
1.
Choose Open Fiery from the File menu.
2.
Select the iR C2100/2100S in the Chooser window that appears.
For information on setting up the connection to the server, see
Getting Started.
3.
Click OK.
The Fiery Spooler main window appears.
A
A-1
Appendix A:
Troubleshooting
Error messages
This section lists error messages you might see, and provides some
troubleshooting guidelines should a problem arise with the iR C2100/2100S
or the Command WorkStation. If you are unable to resolve a problem after
referring to this chapter, contact your authorized service/support center.
Error messages
Error messages can result from problems with the print job, the iR C2100/
2100S, the Command WorkStation, or the copier/printer. Some of the most
common error conditions are listed here.
The copier/printer error message sometimes remains displayed on the
Command WorkStation even after you have resolved the error. A time lag in
communicating the resolution of the error to the Command WorkStation
may lead you to believe the error has not been resolved. However, printing
will resume and the Command WorkStation display will be updated after a
short delay.
When an error interferes with printing, you will see a message at the
Command WorkStation. The status bar that displays the message indicates
the process where the error occurred. Following are the messages (listed in
alphabetical order), with the appropriate corrective action for each one. You
can cancel the pending print job while you attend to the error condition.
A few normal status messages are included in this list in case they cause
concern.
iR C2100/2100S
message:
Corrective action/additional information:
Attach Paper Deck to
Main Unit
The Paper Deck is not installed, or incorrectly installed. Printing
will resume when the unit is correctly installed.
Busy
The iR C2100/2100S has received a print job, but the copier/
printer is busy. The job will print when the copier/printer resumes
printing.
Cleaning Web Warning
This is a normal status message. The print engine is making
adjustments. It will be ready for printing in a few moments.
Close all covers
A cover is open. Close all open covers.
Disk Error
An error has occurred with the disk.
A
A-2
Troubleshooting
iR C2100/2100S
message:
Corrective action/additional information:
Disk full
The iR C2100/2100S disk is almost full. In this state, a new job
can only be printed when the oldest printed job is deleted. This is
not an efficient way to print, and may lead to delays and printing
errors, so you should delete unneeded jobs from the Hold areas in
the Queues window (yellow job rows) and held jobs in the Archive
window. Also delete unneeded fonts. If these do not work, you can
use the Clear Server command.
Drum Service Required
Call for service.
Drum Warning
There is a problem with the drum. If the problem persists, call for
service.
Face Down Unit Open
Close the Face Down unit.
Finisher Lower Front
Cover Open
Close the lower front cover.
Finisher Lower Left
Cover Open
Close the finisher lower left cover.
Finisher Right Cover
Open
Close the finisher right cover.
Finisher Upper Cover
Open
Close the finisher upper cover.
Front Cover Open
Close the front cover.
Fuser Unit Cover Open
Close fuser unit cover.
Left Cover Open
Close left cover.
Load Heavy ___ paper
The paper specified is not loaded. The iR C2100/2100S will print
when the tray is loaded with the required paper.
Load Plain___paper
The paper specified is not loaded. The iR C2100/2100S will print
when the tray is loaded with the required paper.
Load Special___paper
The paper specified is not loaded. The iR C2100/2100S will print
when the tray is loaded with the required paper.
Load___Transparency
paper
The paper specified is not loaded. The iR C2100/2100S will print
when the tray is loaded with the required paper.
Lower Right Cover
Open
Close lower right cover.
No Control Card
If an optional card reader is installed, insert the control card to use
the copier/printer.
A
A-3
Error messages
iR C2100/2100S
message:
Corrective action/additional information:
No Management Key
The copier/printer is locked. Printing or copying cannot proceed
unless the copier/printer is unlocked.
No Password
A password is not specified.
Open or close output
accessory
Check that all covers and doors on the copier/printer are closed.
Out of Black Toner
Replace black toner cartridge.
Out of Cyan Toner
Replace cyan toner cartridge.
Out of Magenta Toner
Replace magenta toner cartridge.
Out of Staples in
Stitcher Unit
Replenish staple supply in stitcher unit.
Out of Staples
Replenish staple supply.
Out of Yellow Toner
Replace yellow toner cartridge.
Paper Jam in Drawer 1
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Drawer 2
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Drawer 3
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Drawer 4
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Duplexing Unit
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Finisher
Joint Area
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
A
A-4
Troubleshooting
iR C2100/2100S
message:
Corrective action/additional information:
Paper Jam in Finisher
Stapler
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Lower
Right Cover
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Finisher
Tray
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Fixing
Unit
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Paper
Deck
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Right
Cover
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Sorter/
Finisher
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Stack
Bypass
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Paper Jam in Transfer
Unit
Clear paper jam. Open the copier/printer doors and check the
locations indicated on the Touch Panel display. The iR C2100/
2100S will resume printing when you have cleared the paper jam
and closed the copier/printer doors.
Power Saver Mode
The copier/printer is in Power Saver mode. When it is sent a job,
the copier/printer exits Power Saver mode and starts printing.
A
A-5
Error messages
iR C2100/2100S
message:
Corrective action/additional information:
Offline
The Suspend Printing option has been selected from the
Functions menu. Press Resume Printing in the Functions menu to
reconnect the iR C2100/2100S to the copier/printer.
Ready
The copier/printer is ready to copy or print.
Remove Paper from
Booklet Tray
The booklet tray is full. You must remove the paper before
continuing the job.
Remove Paper from
Finisher Tray A
Finisher Tray A is full. You must remove the paper before
continuing the job.
Remove Paper from
Finisher Tray B
Finisher Tray B is full. You must remove the paper before
continuing the job.
Remove Paper from
Finisher Tray C
Finisher Tray C is full. You must remove the paper before
continuing the job.
Remove Paper from
Sort Bin
The Sort Bin is full. You must remove the paper before continuing
the job.
Right Cover Open
Close right cover.
Service Call___
Call for service.
Sorter/Finisher Front
Cover Open
Close Sorter/Finisher front cover.
Sorter/Finisher Joint
Open
Close Sorter/Finisher joint.
Staple Jam
Clear staple jam.
Unknown Error
An error occurred with the print engine.
Warming Up...
The copier/printer is warming up.
Waste Toner Full
The copier/printer waste toner container is full of used toner.
Replace the container with a new one according to the instructions
in your copier/printer manual. The iR C2100/2100S will resume
printing when you have replaced the waste toner container.
A
A-6
Troubleshooting
Maintaining optimal system performance
The iR C2100/2100S does not require maintenance. Beyond the routine
requirements of servicing and maintaining the print engine and replenishing
consumables there are a few things you can do to improve the overall
performance of your system:
• Reduce unnecessary two-way communication.
If users notice that the server is frequently too busy to receive jobs, it may
be because several users are running utilities that are updated often. Large
numbers of remote users running Fiery Downloader or Fiery WebTools
may have a significant effect on iR C2100/2100S performance.
• Schedule the printing workload by checking job ticket information before
printing. Print jobs with the same output and paper specifications together
to minimize paper changes. Also, print routine jobs while you prepare to
print jobs with special instructions or special media.
• Reduce unnecessary server connections at the Command WorkStation. If
you use a second or third iR C2100/2100S server on an occasional basis,
performance will be improved if you log off when you are not using it.
• Avoid printing with the server Disk full warning.
If you see this warning, delete jobs from the Queues or Archive windows
that have been held for a long time and are not likely to be needed. Avoid
this condition by deleting old jobs on a regular basis. The date associated
with a job is the original date it was sent. As a last resort, you can use the
Clear Server or the Clear command.
Troubleshooting
In case of problems, and before you call for service, check the guidelines in
this section. If you are unable to resolve the problem, make a note of the error
condition and contact your authorized service/support center.
Command WorkStation hangs
If the Command WorkStation windows do not update, try clicking the Log
in/out slider and logging out, and then exiting the Command WorkStation.
Restart the Command WorkStation application or restart the computer.
A
A-7
Maintaining optimal system performance
If the Command WorkStation windows do not update, or no jobs are
displayed, and the mouse has no effect (you cannot select a job or a window,
use a right mouse command, or select a menu item) the iR C2100/2100S is
down or communication over the network has failed.
To force an exit from the Command WorkStation application, press Ctrl-AltDelete, and with the Command WorkStation selected, click End Task. At the
iR C2100/2100S, disconnect and reconnect the network cable, and try
printing a Test Page or Configuration page. If that fails, reboot the server.
If the iR C2100/2100S Control Panel does not respond to the Menu button,
press the Reset button, turn off the server and turn it on again. When it
reaches Idle, restart the Command WorkStation application.
Command WorkStation fails to connect to a iR C2100/
2100S
If a remote Command WorkStation cannot connect to a server that was
connected previously, you may need to reconfigure the connection.
1.
If you can, choose Exit from the Command WorkStation File menu.
2.
In the C:\Windows folder, find the Efinl.ini file and move it out of the
C:\Windows folder to another folder.
If the Efinl.ini file contains a limited amount of configuration information
that is easily recreated (i.e., information for only one or two servers), you can
delete the file altogether. A new Efinl.ini file will be created in the
C:\Windows folder when you reconfigure the connection.
If the Efinl.ini file contains configuration information for several servers, or
information that is not readily recreated, keep the Efinl.ini file as a backup.
3.
Print a Configuration page.
You will use the information on this page to configure the connection to the
server.
4.
Launch the Command WorkStation application.
5.
When you are prompted to configure a server connection, click OK.
Use the instructions in Getting Started to configure the connection.
6.
If you still cannot connect to the iR C2100/2100S, the administrator should
reinstall Command WorkStation software.
See Getting Started for details.
A
A-8
Troubleshooting
Unexpected printing results
If this happens:
This is the problem:
The job settings are not carried
out as you expected.
If the user printed from Mac OS, there may be two conflicting print settings. You
can check the job properties by double-clicking the job. See the Printing Guide for
a table of job properties and conflicting properties. Notify the users of these
conflicts so they can avoid them in the future.
If you expected the settings you see in the Properties window, be aware that the
Copies field does not currently reflect user settings, and that Page Range and Scale
percent are All and 100%, respectively, unless they were changed after being sent
for printing.
The job doesn’t print.
Some printing errors may be displayed in the Print status bar. When the job is in
the Printed queue, jobs that had a PostScript error are displayed in a light red job
row. Double-click anywhere in the row to see the error message.
There are font errors.
If user-specified fonts that are not resident on the iR C2100/2100S are not
printing correctly in PostScript files that are downloaded by users, request that
they embed the fonts in the PostScript file or print directly from their application.
When users print from their applications, if special fonts are not downloaded
automatically, they should be downloaded directly to the iR C2100/2100S with
Fiery Downloader. This can be done by the user or by the operator, provided the
Direct connection is enabled. For information about Fiery Downloader, see the
Printing Guide.
Clearing the server
Clearing the server is an Administrator option that can be used as a last resort
if a job persists in the system and prevents printing despite attempts to cancel
or delete it. Clearing the server deletes all jobs currently saved on the server in
any queue, and all locally archived jobs. It also clears the Job Log, and the
index of archived jobs.
Before clearing the server, export the Job Log if you haven’t recorded the
information in it. If you can, notify users that you will clear their jobs from
the server so they can back them up and resend them when the server is back
in operation.
You can clear the server from the Control Panel (see page 1-10) or by using
the Clear command from the Command WorkStation (see page 2-10).
A
A-9
Maintaining optimal system performance
Users are unable to connect to the copier/printer
If users are unable to connect to the copier/printer, or are unable to find it
from their workstations, the network administrator may need to troubleshoot
their network connections, and check settings on the servers they use for
printing. If settings have changed, it may be necessary to reconfigure the
iR C2100/2100S.
For example, if print servers or print queues on a Novell server are renamed
or deleted, or if accounts or permissions are changed, the iR C2100/2100S
administrator may have to edit settings or enter new settings in IPX (Novell)
Setup to reflect the new configuration.
If users cannot connect to the copier/printer with Fiery Downloader from
Windows 95/98, Windows NT 4.0, or Windows 2000 you may need to
reconfigure the utility’s connection to the server. See Getting Started for
details.
Mac OS users may fail to see the copier/printer if a network administrator
has assigned it to a different zone, or has added zones where previously there
were none.
If you have configured the iR C2100/2100S and set up client computers and
network servers according to guidelines in the Configuration Guide and
Getting Started, try printing a Test Page (at the Command WorkStation,
choose Print Pages from the File menu).
If you are able to print the Test Page but still can’t print a file from a remote
computer, contact the system administrator to troubleshoot the network
connection.
A
A-10
Troubleshooting
If you are unable to connect, and you cannot print the Test Page, check the
copier/printer’s Touch Panel display.
If this happens:
Try this:
It displays a diagnostic
or error message.
Take the appropriate corrective action, as described in
the copier/printer manual or in the section “Error
messages” on page A-1.
The display is
completely blank.
Check the copier/printer’s Standby function. If the
copier/printer is in Standby mode, press the Standby
key to see any messages on the display.
The copier/printer is
not in Standby mode.
The copier/printer’s Automatic Power-Off function
may have shut down the copier/printer.
Turn the copier/printer on, and then try printing a
Test Page again when the copier/printer has warmed
up.
You still cannot print a
Test Page.
Make a copy. If you can make a copy, restart the
iR C2100/2100S, and when you see Idle on the status
line of the iR C2100/2100S display, try printing a Test
Page again. If the Test Page still fails to print, contact
your authorized service/support center.
Setup error messages
For information on Setup error messages, see the Configuration Guide.
Index
A
About command 2-11
access
levels xv, 2-5
restricting xv
active jobs 2-17
activity lights, on Control Panel 1-2
adjusting columns (Queues
window) 2-14
Administrator password xv, 2-1, 2-5
Adobe Photoshop, see Photoshop
animation, see status bars
Archive command 2-9, 2-22, 3-26
Archive window 2-24, 5-4
adjusting column width 2-25
changing displayed headers 2-25
deleting held jobs A-6
exporting job list 2-25
features 2-25
job icons 2-24
routing jobs 2-25
sorting jobs 2-25
archived jobs, filtering 2-24
archiving a job 2-17, 2-22
C
calibration from the Control Panel 1-7
Cancel Printing command 2-10, 3-10
Cancel Printing command (Fiery
WebSpooler) 5-4
Cancel RIPping command 2-10, 3-9
Cancel RIPping command (Fiery
WebSpooler) 5-4
Clear command 2-10, 3-30
archived jobs A-8
clears archived jobs 2-24, 2-26
Clear Job Log command 2-10
Clear Server command
clears archived jobs 2-24, 2-26
Color Charts
printing from the Command
WorkStation 3-6
Command WorkStation 5-4
Archive window 2-24
display, described 2-6
introduction to 2-1
Job Log window 2-27
logging in to server 2-4
main window, parts of 2-6
menus 2-8
starting 2-3
troubleshooting A-7
Configuration page
printing from the Command
WorkStation 3-6
Configuration page, printing 1-6
connection to server, configuring 2-3
Control Panel 1-1 to 1-2
D
Data activity light 1-2
Delete (job) command 2-8
Delete (page) command 2-9
Delete command 2-21, 3-13
Delete Job command (Fiery
WebSpooler) 5-4
differences
between DocBuilder for Fiery
WebSpooler and for the
CommandWorkStation 5-7
between Fiery Spooler for Mac OS
and Fiery WebSpooler 5-12
Direct connection 2-19, 3-23, A-8
disk space used 2-13
DocBuilder 3-12 to 3-17
Delete command 3-13
Duplicate command 3-13
editing options 3-13
merging two files 3-15
Undo command 3-13
DocBuilder differences 5-7
down arrow key 1-3
Download command 2-9, 2-22, 3-21 to
3-23
downloading files and fonts 3-20
I-2
Index
Duplicate (job) command 2-8
Duplicate (page) command 2-9, 3-13
Duplicate Job command (Fiery
WebSpooler) 5-4
E
Efinl.ini file A-7
Enable Animation command, in
Preferences dialog box 3-5
Enable Popup Help command, in
Preferences dialog box 3-5
Error activity light 1-2, 1-9
error display 2-16
error messages
during Setup A-10
general A-1 to A-6
Exit command 2-8
Exit key 1-3
Export command 2-11
exporting archived job list 2-25
F
Fiery Spooler for Mac OS
differences from Fiery
WebSpooler 5-12
Fiery WebSpooler
accessing 5-2
Cancel Printing command 5-4
Cancel RIPping command 5-4
Delete Job(s) command 5-4
functions available with 5-2
Guest (view-only) privileges 5-1
Hold command 5-5
Job menu 5-4
Operator password 5-1
overview 4-2
Print and Hold command 5-5
Print command 5-5
Process Next command 5-5
raster data 5-4
Remove Raster command 5-5
Rename command 5-5
RIP and Hold command 5-5
RIPped jobs 5-3
status bars 5-2
window 5-2
Fiery WebTools
accessing 4-3
home page 4-3
overview 4-1
passwords 4-1
Status 4-2
WebLink 4-2
WebSpooler 4-2
File menu commands 2-8
Filter 2-27
Filter command 2-11
Archive window 2-24
Font Substitution Table 3-20
fonts
Adobe Type 1 3-20
deleting 3-24
displaying font list 3-24
downloading 3-20, 3-24, A-8
managing 3-23 to 3-24
PostScript 1-6
printer fonts on server 3-24
printing font list 3-24
printing font list from the Command
WorkStation 3-6
TrueType 3-20
G
Guest access xv, 2-1, 2-5
H
headers
Job Log window 2-26
Queues window 2-13, 3-3
held jobs 2-17, 2-19
Help 3-5
Help menu commands 2-11
Helper Application command, in
Preferences dialog box 3-5
Hold command 2-8, 2-21, 5-5
I
icons
Archive window 2-24
Job Log window 2-26
Print area 2-20
I-3
Index
RIP area 2-19
Spool area 2-18
Import command 2-9, 2-22, 3-28
Info screen 1-5
Instructions field 3-2, 3-4, 3-20
job ticket information 3-3, A-6
rearranging 2-13, 3-3
Jobs Saved in Printed Queue 2-20
K
keys, on Touch Panel Display 1-3
J
job
L
active 2-17
areas 2-2
canceling 3-9
defined xii
deleting 2-21
environment xiv
flow 2-14
flow diagram 2-17
flow scenarios 3-7
held 2-17
limit 2-20
order of display 2-18
overrides 3-18, 5-6
remove raster and reRIP 2-20
job icons 5-3
Archive window 2-24
Print area 2-20
RIP area 2-19
Spool area 2-18
Job Log 2-27
calendar icons 2-26
clearing 2-27
deleting 2-27
described 2-25
displaying 5-8
exporting to a file 2-27
Filter 2-27
printing 1-6
printing automatically 2-27
printing from the Command
WorkStation 3-6
specifying a date range 2-26
updating the display 2-26
using (from Fiery WebSpooler) 5-8
viewing printed jobs 5-3
Job menu commands 2-8, 2-9, 5-4
load balancing between servers 3-24
Log in/out slider 2-13, A-6
log in/out slider 2-4
Log out command 2-10, 3-30
logging in to a server 2-4
M
Manage Color command 3-30
Manage Color option 2-10
Manage Fonts command 2-10, 3-23
multiple servers, balancing load
between 3-24
N
Notes fields 3-2, 3-4, 3-20
O
OK key 1-3
Operator password xv, 2-5, 4-1, 5-1
OPTIONS key and activity light 1-1, 1-2
Override Print Settings command 5-5
P
Page menu commands 2-9
PANTONE 1-6, 3-6
passwords
Administrator 2-5
for Command WorkStation
access 2-1
Operator 2-5, 4-1, 5-1
PDF files, downloading 3-21
performance, optimizing A-6
permissions xv, 2-1
Photoshop, transfer functions 3-23
PostScript xii, 2-15
error 2-20
icon 2-18
RIP xiii
I-4
Index
PostScript fonts 1-6
PostScript Test Page, printing 1-6
Preferences dialog box,
commands 2-8, 3-5
Preview command 2-9
previewing print jobs 3-11
Print and Hold command 2-8, 2-21, 5-5
Print area 2-2
icons 2-20
Print command 2-8, 2-11, 2-21, 5-5
print jobs
previewing 3-11
routing 2-21 to 2-23
Print Pages command 1-6, 2-8, 3-7, 3-29
Command WorkStation 3-5
Printed queue 1-8, 2-3, 2-20, 5-3
printer (job) icon 2-18
printer fonts, see fonts
printing
Archive Log 3-7
Configuration page 3-6, 3-7
defined xiii
font list 1-6, 3-6
Queues log 3-7
server information pages 3-5
problems, see troubleshooting
Process Next command 2-8, 2-22, 5-5
Properties command 2-8, 2-22, 3-18
Properties dialog box 3-18
Notes field 3-20
Q
queues 2-15
Queues window 2-14
changing the proportions 2-16
deleting held jobs A-6
elements 2-6
spooled jobs 2-15
update 3-25
R
RAM 2-15
in use 2-13
total 2-13
raster
data 2-19, 2-21, 5-4
icon 2-18
image 2-15
needed for DocBuilder 3-13
raster files
editing 3-13
previewing 3-10
saving 2-15
saving an edited
document 3-14, 3-17
rasterizing, see RIPping
Reboot (server) command 2-10, 3-30
Reboot Server command 1-7
Refresh command 2-11
remote users A-6, A-9
Remove Raster command 2-8, 2-22, 5-5
Rename command 2-8, 2-21, 5-5
restricting access to server xv
Resume Printing command 1-7, 2-10
Revert to Default Settings command 2-11
right mouse button commands 2-21 to
2-23
RIP and Hold command 2-8, 2-21, 5-5
RIP area 2-2, 2-19
RIP screen 1-7
RIP, defined xiii
RIPped jobs 2-3, 5-3
RIPping 2-15
S
Send to command 2-22
Send To Server command 3-25
Send to Server command 2-9
server
clearing A-8
configuring 2-3
connecting from Command
WorkStation 2-3, 2-11, 3-24
managing multiple color servers 3-24
selecting another 2-11, 3-24
working with more than one 3-24
server fonts, see fonts
Server Information slider 2-12
I-5
Index
Server menu commands 2-10
Server Selection tabs 2-11
Setup command 2-10, 3-30
Showpage after EPS files option 3-23
sliders 2-11
sorting jobs 2-25
source file 3-12
Spool area 2-2
job icons 2-18
spool, defined xiii
spooled jobs 2-2
displayed in Fiery WebSpooler 5-3
icons 2-18
status bars 2-2, 2-15
animation 2-16
displaying error 2-16
Print 5-2
RIP 5-2
Spool 5-2
status messages, Touch Panel Display 1-4
to 1-5
Status WebTool, see Fiery WebTools
Suspend Printing command 1-6, 2-10
switching servers 2-11, 3-25
system information 2-11
system performance A-6
T
target file 3-12
Template path command, in Preferences
dialog box 3-5
Temporary path command, in Preferences
dialog box 3-5
Test Page
printing A-10
printing from
Command WorkStation 3-6
problem printing A-9
Thumbnail A
editing options 3-13
page commands 3-12, 3-13
page display 3-11
window 3-12
Thumbnail A command 2-9, 2-22, 5-5
Thumbnail B
window 3-12
Thumbnail B command 2-9, 2-22, 5-5
Touch Panel Display 1-1 to 1-8
status messages 1-4 to 1-5
troubleshooting
Command WorkStation cannot
connect to server A-7
Command WorkStation hangs A-6
general guidelines A-6
unexpected printing results A-8
users are unable to connect to the
printer A-9
U
Undo command 2-9, 3-13
undo, in editing thumbnail
views 2-33, 3-16
Units command, in Preferences dialog
box 3-5
up arrow key 1-3
V
View in Helper App command 2-11
Volume column, in Archive window 2-24
W
warning
"Disk full" A-6
WebLink WebTool, see Fiery WebTools
WebSpooler, see Fiery WebSpooler
WebTools, see Fiery WebTools
Window menu commands 2-11
window selection tabs 2-6, 2-14
workflow scenarios 3-7
working with more than one server 3-24
Y
Yes and No keys 1-3