User`s guide | Canon MP360 All in One Printer User Manual

Canon
SmartBase MP370/MP360
User’s Guide
Safety information
Please read the safety warnings and cautions provided in this guide to ensure that you use your
machine safely. Do not attempt to use the machine in any way not described in this guide.
WARNING
You may cause an electric shock/fire or damage the machine if you ignore any of these safety
precautions.
z Location
• Do not place the machine close to flammable solvents such as alcohol or thinners. If flammable
substances come into contact with electrical parts inside the machine, it may result in fire or
electrical shock.
z Power supply
• Never attempt to plug or unplug the machine from the power supply when your hands are wet.
This may result in electrical shock.
• Always push the plug all the way into the power outlet. If the prongs of the power plug come into
contact with metal objects, it may result in fire or electrical shock.
• Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy
objects on the power cord. These actions may cause electrical damage and result in fire or
electrical shock.
• Never plug the machine into a power socket that is shared with other equipment (extension lead/
cord, 2- or 3-way adapter, etc.). This may result in fire or electrical shock.
• Plug the machine into a standard 220-240V AC, 50/60 Hz, two-prong* grounded outlet. Operate
the machine only from the type of power source indicated on the machine’s label or a fire,
electrical shock, or malfunction may occur. If you are unsure of the type of power available,
consult your local power company.
*The shape of the plug and outlet vary depending on the country of purchase.
• Do not allow the power cord to be near objects that emit heat. The outer cover of the power cord
may melt resulting in fire or electrical shock.
• Never use the machine if the power cord is bundled or knotted. Knots in the cord may result in
fire or electrical shock.
I
• If you detect smoke, unusual smells or strange noises around the machine, immediately unplug
the machine at the power supply and contact your local authorized Canon dealer or the Canon help
line. Using the machine in such conditions may result in fire or electrical shock.
• Periodically, unplug the machine and use a dry cloth to wipe off any dust or dirt collected on the
plug and the power outlet. If the machine is placed at a location exposed to a lot of dust, smoke,
or high humidity, the dust collected on the plug absorbs moisture and may cause insulation failure
and fire.
z Maintenance
• Do not service the machine yourself except as specifically described in this guide. If further
servicing is required, contact your local authorized Canon dealer or the Canon help line.
• When storing the machine, choose a location where the machine is not exposed to dust. Dust
accumulation may prevent the machine from operating properly.
• Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene
or thinners. If flammable solvents come in contact with electrical components inside the machine,
it could cause a fire or electrical shock.
• Always turn OFF the power and unplug the machine from the power outlet before cleaning the
machine. If you accidentally switch the machine ON while cleaning it, it may result in injury or
damage the machine.
z Handling
• Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside
the machine. The machine contains high-voltage components. Never attempt any maintenance
procedure not described in this guide. Incorrect maintenance procedures may damage the
machine, or cause a fire or electrical shock.
• Do not drop paper clips, staples, or other metal objects inside the machine. Also do not spill water,
liquid, or flammable substances inside the machine. If these items come into contact with
high-voltage parts inside the machine, it may result in fire or electrical shock. If these items are
dropped or spilled in the machine, turn OFF the power and unplug the power cord immediately
with dry hands. Then contact your local authorized Canon dealer or the Canon help line.
• Do not use flammable sprays near the machine. This could cause a fire or electrical shock if the
spray comes into contact with electrical components inside the machine.
• There are high-voltage components inside the machine. If you are looking inside the machine to
clear paper jams etc., do not allow metal objects such as jewelry to come into contact with the
inside of the machine. Contact may result in burns or electrical shock.
II
z Others
• This product emits low level magnetic flux. If you use a cardiac pacemaker and feel
abnormalities, please move away from this product and consult your doctor.
• When setting the machine near electric products with fluorescent lighting, separate the machine
at least 5 7/8 inches (150 mm) from electric products equipped with fluorescent lighting. If you
place it near to them, the machine may malfunction as a result of the noise emitted by the
fluorescent lighting.
• When turning the power OFF, be sure to press [ON/OFF] and confirm that the [Alarm] lamp has
extinguished. If you pull the power plug out of the wall outlet while the [Alarm] lamp is lit or
flashing, the print head is not protected, and you may not be able to print later.
CAUTION
You may cause injury or damage the machine if you ignore any of these safety precautions.
z Location
• Do not place the following objects on top of the machine. If such objects come into contact with
internal electrical components, the machine may short-circuit, resulting in fire or electrical shock.
–Metal objects such as jewelry and watches
–Containers of water or other liquids such as glasses, vases, or pot plants
If water does spill inside the machine, turn OFF the power immediately by pressing the [ON/OFF]
key, and disconnect the power cord. Then contact your local authorized Canon dealer or the
Canon help line.
• Do not block or cover the ventilation port or any openings on the machine with objects, as it may
cause the inside of machine to overheat and cause a fire.
• Place the machine on a flat, stable, vibration-free surface that is strong enough to support its
weight. If the machine topples over, it may result in injury.
• Do not use or store the machine outdoors.
• Do not install the machine near devices that contain magnets or generate magnetic fields, such as
speakers.
• To ensure proper ventilation, make sure the machine is approximately 4 inches (100 mm) away
from walls and other equipment.
III
• Do not install the machine in a location that is very humid or dusty, in direct sunlight, outdoors,
or close to a heating source. Installing in such a location may result in fire or electrical shock. To
avoid the risk of fire or electrical shocks, install the machine in a location with an ambient
temperature range of 15°C to 27.5°C (59°F to 81.5°F) and humidity of 20% to 80% (condensation
free).
• Do not place the machine on a thick rug or carpet. If fibers or dust come inside the machine, it
could cause a fire.
z Power supply
• Never remove the plug by pulling on the cord. Pulling on the power cord may damage the cord
and cause a fire or electrical shock.
• When turning OFF the power, be sure to press [ON/OFF] or unplug the machine. However, if the
machine is unplugged during printing, the print head is not protected with the cap that prevents
the ink from drying. This may affect the print quality of the machine when printing later.
• During electrical storms, turn OFF the power and disconnect the power cord from the power
outlet.
• Do not use an extension cord as this may result in fire or electrical shock.
• Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the
power cord if necessary. Otherwise you will be unable to disconnect the power plug in case of an
emergency, and it may result in fire or electrical shock.
• Never use a power supply source other than the one rated for the machine in the country where
you purchased the machine as it may result in fire or electrical shock. The operating requirement
of this machine is as follows:
220-240V AC, 50/60 Hz
• Do not plug the machine into the same circuit as appliances such as an air conditioner, television,
or copier. These devices generate electrical noise which may interfere with your machine’s
operation.
• Whenever you turn OFF the power and unplug the machine, wait at least five seconds before you
plug it in again.
IV
• Use only the power cord that came with the machine. Using a different power cord may cause
electric leakage or damage to the machine.
• Turn OFF the power and unplug the machine in the following conditions:
–When the power cord or plug is damaged or frayed.
–If liquid has spilled into the machine.
–If the machine has been exposed to rain or water.
–If the machine does not operate normally when you have followed the instructions in the guides
included with your machine.
–If the machine does not operate normally when you have followed the instructions provided in
Chapter 11, “Troubleshooting.”
–If the machine has been dropped or damaged.
–If the machine exhibits a distinct change in performance, indicating a need for servicing.
• Turn OFF the power and disconnect the power cord if the machine will not be used for a long
period such as during holidays.
z Handling
• Close the document cover gently to avoid catching your hand.
Failing to do so may result in personal injury.
• Do not press down hard on the document cover when using the
platen glass to scan thick books. This may damage the platen
glass and document cover and/or result in personal injury.
• Do not touch the high-voltage electrical parts as this may result in electrical shock.
• Do not place heavy objects on top of the machine as these may topple over and result in injury.
• When removing paper jammed in the machine, be careful not to get ink on your hands or clothing.
If ink gets on your hands or clothing, wash them soon in running water. If you use hot water, the
ink may adhere and become difficult to remove.
V
• After printing, do not touch the electrical contacts of the print head. They will be hot and may
result in burns or electrical shock.
• Do not subject the machine to strong physical shock or vibration. This can damage the machine’s
components.
• Before moving the machine, turn OFF the power and unplug the machine.
• When moving the machine, carry the machine at both ends.
• A distinct change in performance may indicate a need for servicing.
• Do not insert your hands into the machine while it is printing. Parts inside the machine are moving
and this may result in injury.
• Do not overturn the machine. Ink may leak out and stain clothing or the surrounding area.
• Adjust only those controls that are covered by the instructions in the guides since improper
adjustment of other controls may result in damage and require extensive repair by a qualified
technician to restore the product to normal operation.
z Print head/Ink tanks
• For safety reasons, store print heads and ink tanks out of the reach of small children. If a child
ingests any ink, consult a doctor immediately.
• Do not shake print heads or ink tanks. Ink may leak out and stain clothing or the surrounding area.
• Never touch the print head.
VI
Legal limitations on usage of your product and
the use of images
Using your product to scan, print or otherwise reproduce certain documents, and the use of such
images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and
may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth
below. This list is intended to be a guide only. If you are uncertain about the legality of using your
product to scan, print or otherwise reproduce any particular document, and/or of the use of the
images scanned, printed or otherwise reproduced, you should consult in advance with your legal
advisor for guidance.
.
• Paper money
• Money orders
• Certificates of deposit
• Postage stamps (canceled or uncanceled)
• Identifying badges or insignias
• Selective service or draft papers
• Checks or drafts issued by governmental agencies
• Motor vehicle licenses and certificates of title
• Traveler’s checks
• Food stamps
• Passports
• Immigration papers
• Internal revenue stamps (canceled or uncanceled)
• Bonds or other certificates of indebtedness
• Stock certificates
• Copyrighted works/works of art without permission
of copyright owner
VII
Canon MP370/360 User’s Guide.
Copyright
Copyright © 2003 by Canon Inc. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without
the prior written permission of Canon Inc.
This equipment conforms with the essential requirements of EC Directive 1999/5/EC.
We declare that this product conforms with the EMC requirements of EC Directive 1999/
5/EC at nominal mains input 230V, 50 Hz although the rated input of the product is
200V–240V, 50/60 Hz. If you move to another EU country and are experiencing trouble
please call the Canon Help Desk.
(For Europe Only)
Trademarks
• Canon is a registered trademark.
• ScanGear is a registered trademark of Canon Inc.
• SmartBase is a trademark of Canon Inc.
• Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
• CompactFlash™ is a trademark of SanDisk Corporation.
• MEMORY STICK® is a registered trademark of Sony Corporation.
• SmartMedia™ is a trademark of Toshiba Corporation.
• Microdrive™ is a trademark of International Business Machines Corporation.
• MultiMedia Card™ is a trademark of the MultiMedia Card Association.
• xD-Picture Card™ is a trademark of Fuji Photo Film Corporation.
• SD Secure Digital™ is a trademark of Toshiba Corporation.
• All other product and brand names are registered trademarks or trademarks of their respective owners.
As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the
ENERGY STAR® guidelines for energy efficiency.
Exif Print
This machine supports Exif 2.2 (also called “Exif Print”).
Exif Print is a standard for enhancing the communication between digital cameras and printers.
By connecting to an Exif Print-compliant digital camera, the camera’s image data at the time of shooting is
used and optimised, yielding extremely high quality prints.
1
How to use the documentation provided
Set-Up Guide
(Printed documentation)
Be sure to read this guide first.
This guide includes instructions for setting up your machine and
getting it ready for use.
Follow all steps in this guide before using your machine.
Quick Reference Guide
(Printed documentation)
Read this guide when starting to use the machine.
(This guide may not be included depending on the country of
purchase.)
After following instructions in the Set-Up Guide, we recommend
you read this guide to familiarize yourself with the basic operation
of all functions that can be performed from your machine.
User’s Guide (This guide)
This guide is available on the Setup CD-ROM.
This guide, included as a PDF file on the Setup CD-ROM, includes
instructions on printing from your computer, direct photo printing
from select digital cameras and memory cards (MP370 only),
copying, and scanning. Refer to this guide for in-depth instructions
not included in the Quick Reference Guide, or if you want to learn
more about advanced features.
Software Guide
(Electronic documentation)
This guide is available on the Setup CD-ROM.
Refer to this guide for full instructions on printing and scanning
from your computer. This guide, included as a PDF file on the
Setup CD-ROM, describes details of each function, as well as the
methods of use of the MP Drivers and MP Toolbox.
Photo Application Guide
(Electronic documentation)
This guide is available on the Setup CD-ROM.
This guide, included as an HTML file, describes the utility
software on the Setup CD-ROM, such as Easy-PhotoPrint and
Easy-WebPrint, including instructions on how to scan data, various
printing methods, and details of functions. Like the Software
Guide, this guide also is included on the Setup CD-ROM.
2
Reading the documentation
Symbols used in this guide
Please read the list below of symbols used in this guide. The following symbols are used to indicate
important instructions. Be sure to obey these instructions.
WARNING
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. In order to use the machine
safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to
persons or damage to property if not performed correctly. In order to
use the machine safely, always pay attention to these cautions.
IMPORTANT
Indicates operational warnings and restrictions. Be certain to read these
items to operate the machine correctly, and to avoid damage to the
machine.
NOTE
Indicates notes for operation or additional explanations. Reading these is
highly recommended.
See Set-Up Guide
Refer to the Set-Up Guide for more information.
See Software Guide Refer to the Software Guide (included on the Setup CD-ROM) for more
information.
(See page nn.)
Indicates a page number where additional information can be found.
PC
Indicates the description applies to the machine when connected to a
computer.
z (Operation branch Used for an operation that can be performed in branch procedures.
title)
1. (Operation branch Used to explain each operation of a branch procedure.
text)
3
Keys used in this guide
Please read the descriptions below of notations of keys and messages used in this guide.
[key name]
Text enclosed in these brackets indicates a key on the operation panel of the
machine or an item on the computer to be manipulated.
Example: [Color]
*The [OK] key on the operation panel is indicated as [Set] depending on the country
you purchase this machine. The key is described as [OK/Set] in this guide.
<message>
Text enclosed in these brackets indicates a message or selectable menu item
which appears on the LCD (Liquid Crystal Display).
Example: <PHOTO PAPER PRO>, <OFF>
*The LCD messages may differ depending on the selected display language.
Terms used in this guide
Please read the list below of terms and abbreviations used in this guide.
machine
General term used to represent the MP370 or MP360.
default
A setting that remains in effect unless you change it.
document
The original sheets of paper, pages of a book, or photographs you copy or
scan with the machine.
paper, print media
Media on which you can print with the machine.
menu
A list of settings from which you select an item to set up or change. A menu
has a title which appears on the LCD.
PC click,
double-click
PC point
PC right-click
/(Slash)
Term that indicates selecting a command or option on your computer,
generally with a mouse.
Term that indicates moving a mouse pointer onto a desired item.
Term that indicates clicking the right button of a mouse.
Used when consecutively listing OS or model names. For example,
“Windows 2000/XP” indicates “Windows 2000” and “Windows XP.”
4
Contents
Safety information ...............................................I
Legal limitations on usage of your product and
the use of images ................................ VII
How to use the documentation provided ...........2
Reading the documentation...............................3
Contents ............................................................5
1
5
Compatible memory cards .............................. 48
Inserting/removing a memory card ................. 49
Inserting a memory card.............................. 49
Removing a memory card ........................... 51
Convenient printing functions .......................... 52
Setting borderless printing........................... 52
Setting vivid photo printing .......................... 53
Setting date printing..................................... 54
Printing by using the Photo Index Sheet ......... 55
Printing all images........................................... 61
Index printing................................................... 64
Printing an index.......................................... 65
Printing a single image ................................ 68
Printing a range of images........................... 71
DPOF (Digital Print Order Format) printing . 75
Introduction
Features of your machine ..................................8
Main components and their functions ................9
Machine..........................................................9
Operation panel............................................12
2
Document Handling
Document requirements ..................................14
Loading documents .........................................15
3
Print Media Handling
Recommended print media and requirements 16
Characteristics and applications of print media
18
General print media guidelines ....................23
Setting the paper thickness lever.....................24
Setting the print media size and type...............25
Loading print media .........................................25
Loading paper other than envelopes............25
Loading envelopes .......................................26
4
Copying
Documents you can copy.................................29
Setting the print media size and type...............29
Making copies..................................................31
Adjusting image quality (resolution).................32
Adjusting exposure (density) ...........................33
Reducing or enlarging a copy ..........................33
Using preset copy ratios...............................34
Using custom copy ratios .............................35
Copying an image to fit the page .................36
Advanced copy features ..................................36
Copying two pages on a single page ...........37
Borderless copying.......................................39
Repeating an image on a page ....................41
Creating a mirror image ...............................44
Shrinking an image to fit the page ...............45
Photo Printing from a Memory Card
(MP370)
6
Photo Printing Directly from a Digital
Camera (MP370)
Media types for a digital camera ..................... 78
Printing directly from a digital camera ............. 79
7
Becoming Familiar with the Software
Installing the software ..................................... 81
System requirements ...................................... 81
Software components ..................................... 84
MP Drivers................................................... 84
MP Toolbox .................................................. 84
Utility Software............................................. 84
Using the MP Toolbox to scan images ............ 84
Uninstalling, reinstalling the software.............. 85
Uninstalling the MP Toolbox ........................ 85
Uninstalling the MP Drivers ......................... 86
Reinstalling .................................................. 86
5
8
Printing from Your Computer
Before printing .................................................87
Is the software (MP Drivers) installed? ........87
Is the machine specified as [Set as Default
Printer]?................................................87
Is the correct paper set in the multi-purpose
tray? .....................................................87
Printing documents ..........................................88
Cancelling printing ...........................................89
Cancelling before the machine starts printing..
89
Cancelling after the machine starts printing.89
Changing print settings ....................................89
Changing print settings with the Print Advisor .
90
Changing print settings manually .................90
9
Scanning
About scanning images ...................................91
Before scanning...............................................91
Scanning methods ...........................................92
Scanning using the MP Toolbox ...................92
Scanning from an application software ........95
Scanning with the operation panel of the
machine................................................96
10 Maintenance
Replacing ink tanks..........................................97
Low ink warning ...........................................97
When to replace an ink tank.........................97
Compatible ink tanks....................................97
Replacing an ink tank...................................98
Resetting the ink counter ...........................102
Checking the ink level ................................103
Maintaining the print head .............................104
Flowchart of print head maintenance.........104
Printing the nozzle check pattern ...............105
Confirming the nozzle check pattern..........106
Cleaning the print head ..............................107
Aligning the print head ...............................108
Using the calibration function .....................110
Setting the Power Save Timer....................111
Cleaning your machine ................................. 112
Cleaning the platen glass and document cover
112
Cleaning the exterior ................................. 112
Cleaning the roller ..................................... 113
11 Troubleshooting
Paper is jammed ........................................... 114
Removing jammed paper .............................. 114
Clearing jams in the paper output tray....... 114
Clearing jams from the multi-purpose tray. 114
If there are repeated paper jams ............... 115
The cover cannot be closed .......................... 116
The inner cover cannot be closed ................. 116
The paper output tray cannot be closed........ 116
The paper output tray cannot be opened ...... 116
Problems outputting ...................................... 116
Nothing displays on the LCD (there is no power)
116
Cannot print at all, cannot print correctly....... 117
When copying or printing from a computer 117
When copying ............................................ 119
Paper curls .................................................... 119
Outputting stops in-progress ......................... 120
When copying or printing from a computer 120
When copying ............................................ 120
Memory card problems (MP370)................... 120
Memory card is not recognised ..................... 120
Images on the memory card are not recognised.
121
Cannot print correctly from the memory card 121
Cannot write to a memory card from PC....... 121
Removable disk does not appear in Windows
Explorer ............................................. 122
The [Unplug/Eject] icon does not appear
(Windows 2000)................................. 122
The machine does not appear in [Hardware
devices] in the [Add/Remove Hardware]
dialogue box (Windows 2000) ........... 122
In Windows Explorer, you cannot display
[Thumbnails] (Windows 2000) ........... 123
The memory card is recognised as a drive other
than [Removable Disk]....................... 123
6
Computer cannot be started .........................123
Problems installing and uninstalling software124
MP Drivers/MP Toolbox.................................124
MP Toolbox only ............................................124
MP Drivers only .............................................125
Problems printing from your computer..........126
Cannot print to a shared printer ....................128
Problems scanning .......................................129
You tried to create a multi-page PDF, but were not
able to scan multiple documents ........132
When you click a button on the MP Toolbox, an
unwanted application opens...............132
You opened the Properties dialogue box from the
[Scanners and Cameras] icon and
changed the settings, but the settings
were not activated (Windows 2000) ...132
Cannot scan correctly with Multi-Scan...........133
Scanned image is displayed large (small) on the
computer screen.................................134
When the [Alarm] lamp flashes......................134
LCD messages ..............................................135
Cannot print properly from a digital camera
(MP370)..............................................139
If you cannot solve the problem.....................141
12 Appendix
How to change settings, and explanation of their
content ............................................... 142
Accessing the machine settings.................... 142
Settings ......................................................... 144
Function key: [COPY] ................................ 144
Function key: [PHOTO] (MP370) ............... 145
Function key: [Additional Functions] .......... 147
Settings for paper types ................................ 149
For copying ................................................ 149
For photo printing (MP370)........................ 150
For Photo Index Sheet printing (MP370) ... 150
Index ............................................................. 151
7
Chapter
1
Introduction
Features of your machine
Thank you for purchasing the Canon MP370/360. Your machine incorporates the following
functions in one simple-to-operate device:
Photo printer . . . . . . . . . Prints photo-quality images from any digital camera or memory card,
(MP370)
without using a computer.
Copier . . . . . . . . . . . . . . . Makes colour or black & white copies. Also, applies advanced copy
features to your copies.
PC Printer. . . . . . . . . . . Prints crisp, clear colour or black & white documents from your
computer.
PC Scanner . . . . . . . . . . Scans high-resolution images to your computer and processes them
easily using the utility software supplied.
You may select to use your machine as a stand-alone device for copying and photo printing
(MP370). Alternatively, connect your machine to a computer and you will have a fully integrated
printer/copier/scanner/photo printer. The utility software supplied with your machine enables you
to perform a variety of tasks from your computer effortlessly and efficiently.
Chapter 1
Introduction
8
Main components and their functions
This section provides the name and location of main components of this machine, and also
describes their functions.
Machine
z Exterior
z Rear view and interior
Chapter 1
Introduction
9
Tray extension
Supports print media loaded on the multi-purpose tray. Pull it out before loading print media.
Multi-purpose tray
Used to load print media.
Operation panel
Displays the operating status of the machine. It is also used to change or check the settings of each
function. For details, see p. 12.
Card slot cover*
Covers the card slot. Open this cover when inserting a memory card or CF card adaptor containing a
memory card into the card slots.
Paper output tray
Printouts are output to this tray. Open this cover before you start copying or printing, by pressing the
Open button. If closed, the cover will automatically open when the machine starts to copy or print.
When not being used, keep it closed in the machine.
Tray extension
Supports printouts. Grasping the notch, pull this out before copying or printing. When not being used,
keep it closed in the paper output tray.
Document cover
Covers the platen glass. Open this cover when loading a document on the platen glass.
Platen glass
Used to load a document to be processed.
Open button
Press this button to open the paper output tray accommodated in the machine.
IMPORTANT
• The paper output tray will not open when the machine is placed on a tilted surface.
Chapter 1
Introduction
10
Access lamp*
Lights when a memory card is inserted into the card slot. This lamp flashes while the machine is
reading or writing data from/to the memory card. When the machine finishes reading the card, the lamp
extinguishes.
Card slot*
Insert a memory card or CF card adaptor containing a memory card into these slots when photo
printing. The machine is equipped with two kinds of card slots.
Memory card eject button*
Press this button to remove the CF card adaptor, Microdrive memory card, or CompactFlash from the
card slot.
USB connector (for digital camera)*
Used to connect a “PictBridge”- or Canon “Bubble Jet Direct”-corresponding digital camera or digital
video camcorder to the machine when printing images directly from the camera.
Inner cover
Open this cover when setting the paper thickness lever, replacing the ink tanks, or clearing a paper jam.
CAUTION
• Printing with the inner cover open may result in injury.
Print head holder
Used to install a print head.
Scan unit
Lift this unit until it locks into place when the inner cover needs to be opened.
Paper thickness lever
Switches the distance between the print head and print media according to the media type.
Adjust the lever to the position appropriate for the print media loaded.
Power connector
Used to connect the power cord of the machine.
USB connector (for computer)
Used to connect a computer to the machine when printing from or scanning to the computer.
*MP370
Chapter 1
Introduction
11
Operation panel
This section describes the keys on the operation panel, and their functions and locations.
MP370
MP360
NOTE
• The descriptions on the operation panel differ depending on the country of purchase.
[ON/OFF] key
Turns the machine ON and OFF. Before turning ON the machine, make sure the scan unit is closed.
When turning ON and OFF, keep the key pressed for at least one second.
[Photo Index Sheet] key (MP370)
Switches the machine to Photo Index Sheet mode.
[Menu] key
Accesses the settings to customise operation of your machine.
[ (–)] and [ (+)] keys
Scroll through menu selections, and increase or decrease the number of copies or the image file
number.
[OK/Set] key
NOTE
• The [OK/Set] key may be described as [OK] or [Set] depending on the country of purchase.
Selects or confirms settings. Also, press this key to recover to standby mode after correcting paper jams
and other errors that stop printing.
Chapter 1
Introduction
12
[Color] key
Starts colour copying or scanning.
[Black] key
Starts black & white copying or scanning.
[Stop/Reset] key
Cancels operations and returns the machine to standby mode.
[Additional Functions] key
Switches the machine to user mode, in which you can customise the settings, including the ink level
warning and maintenance settings.
[PHOTO] key (MP370)
Switches the machine to photo print mode.
[SCAN] key
Switches the machine to scan mode. In scan mode, the machine scans a document to your computer
according to the settings selected. This key is used when the machine is connected to a computer.
[COPY] key
Switches the machine to copy mode.
[Alarm] lamp
Flashes when the machine is turned ON or OFF, when an error occurs, or when paper or ink has run
out.
LCD (Liquid Crystal Display)
Displays messages, menu selections, and operation status.
IMPORTANT
• When unplugging the power cord, be sure to press [ON/OFF] first. When you press [ON/OFF], the print
head is protected by the cap to prevent the ink from drying. Turn the machine OFF with [ON/OFF]. When
unplugging the power cord, be sure to unplug it after turning the machine OFF with [ON/OFF].
• When not using the machine for a long time, to prevent degradation of the print head, print or copy in
both black & white and in colour, or perform print head cleaning, about once a month.
• Numerous nozzles are installed in the print head for high-precision printing. Just as the uncapped tip of
a ballpoint pen or marker becomes dry and unusable if not used for a long period of time, the print head
nozzles become blocked by dried ink. Periodically printing or cleaning the print head can prevent this
blockage.
NOTE
• The power cannot be turned OFF with [ON/OFF] when the machine is operating.
• Your machine performs a print head cleaning every time you plug in the machine. This ensures optimum print
quality but also consumes a small amount of ink during the cleaning process.
Chapter 1
Introduction
13
Chapter
2
Document Handling
Document requirements
The documents you load on the platen glass for copying or scanning must meet these requirements:
z Document type
• All types of paper documents
• Photographs
• Books
z Size (W x L)
• Max. 8 1/2 in. x 11 3/4 in. (216 mm x 297 mm)
z Quantity
• 1 sheet
• PC 10 documents for Multi-Scan
z Thickness
• Max. 3/4 in. (20 mm)
NOTE
• PC Multi-Scan is a function for scanning multiple documents (small-size documents) at a time.
For more information, see Software Guide.
Chapter 2
Document Handling
14
Loading documents
To copy or scan a document, set it on the platen glass.
NOTE
• Make sure any glue, ink, or correction fluid on the document is completely dry before loading.
• Make sure no staples or clips are attached to the document before loading.
1
Lift the document cover.
2
Load your document on the platen glass.
• Place your document face down on the platen glass.
• Align the upper left corner of your document with
the alignment mark on the lower right corner of the
platen glass.
NOTE
• The machine cannot scan the area within
approximately 1/8 in. (3 mm) of the front and right
edges of the platen glass.
3
Gently close the document cover.
NOTE
• Thick documents (Max. 3/4 in./20 mm), such as
books, can also be copied or scanned. Load thick
documents as described.
Chapter 2
Document Handling
15
Chapter
3
Print Media Handling
Recommended print media and requirements
The following print media is recommended for use with your machine. Please be sure to follow the
guidelines and meet the requirements when loading print media in the multi-purpose tray.
z Plain paper
Load Limit: Approx. 100 sheets (20 lb. or 75 g/m2)
Paper Thickness Lever Position: Left
PC Printer Driver Setting for [Paper Type]: [Plain Paper]
z Envelopes
Load Limit: Approx. 10 envelopes
Paper Thickness Lever Position: Right
PC Printer Driver Setting for [Paper Type]: [Envelope]
z High Resolution Paper*1
Model: HR-101N
Load Limit: Approx. 80 sheets
Paper Thickness Lever Position: Left
PC Printer Driver Setting for [Paper Type]: [High Resolution Paper]
z Glossy Photo Paper*1
Model: GP-401
Load Limit: 10 sheets*2 (A4/Letter), 20 sheets (4" x 6")
Paper Thickness Lever Position: Left
PC Printer Driver Setting for [Paper Type]: [Glossy Photo Paper]
*1 Indicates Canon specialty media.
*2 If the paper does not feed normally, fan the sheets prior to loading them (up to 10) in the
multi-purpose tray. Fanning the sheets will prevent them from sticking together.
Chapter 3
Print Media Handling
16
z Matte Photo Paper*1
Model: MP-101
Load Limit: 10 sheets
Paper Thickness Lever Position: Left
PC Printer Driver Setting for [Paper Type]: [Matte Photo Paper]
z Photo Paper Plus Glossy*1
Model: PP-101
Load Limit: 10 sheets*2 (A4/Letter/5" x 7"), 20 sheets (4" x 6")
Paper Thickness Lever Position: Left
PC Printer Driver Setting for [Paper Type]: [Photo Paper Plus Glossy]
z Photo Paper Pro*1
Model: PR-101
Load Limit: 10 sheets*2 (A4/Letter), 20 sheets (4" x 6")
Paper Thickness Lever Position: Left
PC Printer Driver Setting for [Paper Type]: [Photo Paper Pro]
Model: PC-101S
Load Limit: 20 sheets
Paper Thickness Lever Position: Left
PC Printer Driver Setting for [Paper Type]: [Photo Paper Pro]
z Transparencies*1
Model: CF-102
Load Limit: 30 sheets
Paper Thickness Lever Position: Left
PC Printer Driver Setting for [Paper Type]: [Transparency]
z T-Shirt Transfers*1
Model: TR-301
Load Limit: 1 sheet
Paper Thickness Lever Position: Right
PC Printer Driver Setting for [Paper Type]: [T-shirt Transfer]
*1 Indicates Canon specialty media.
*2 If the paper does not feed normally, fan the sheets prior to loading them (up to 10) in the
multi-purpose tray. Fanning the sheets will prevent them from sticking together.
Chapter 3
Print Media Handling
17
Characteristics and applications of print media
This section describes the characteristics and intended use of each print media applicable to this
machine. Refer to this section and select the media most suitable for your purpose of printing.
z Plain paper
Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), B5 (7 1/8 in. x 10 1/8 in./182 mm x 257 mm),
A5 (5 7/8 in. x 8 1/4 in./148 mm x 210 mm), Letter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm), Legal
(8 1/2 in. x 14 in./215.9 mm x 355.6 mm)
Purpose: Printing from your computer/photo printing/copying
Guidelines and restrictions:
• 17 lb.–28 lb. (64 g/m2–105 g/m2)
• The machine supports the paper sizes shown above in portrait orientation.
• You can use regular copier paper, cotton bond paper, or typical letterhead.
• Your machine does not require special ink jet paper.
• Legal-size paper can only be used when printing from your computer.
z Envelopes
Size: European DL (8 5/8 in. x 4 3/8 in./220 mm x 110 mm), US Commercial No. 10 (9 1/2 in. x
4 1/8 in./241 mm x 105 mm)
Purpose: Printing from your computer
Guidelines and restrictions:
• You may be able to load other envelopes, but Canon cannot guarantee consistent performance on
these.
• Do not use the following types of envelopes since they may cause problems:
–Envelopes with windows, holes, perforations, cutouts, double flaps, pressure seals, and peel-off
sealing strips.
–Envelopes made with embossed or treated surfaces.
–Sealed envelopes.
–Envelopes with letters enclosed.
• Remove each envelope from the paper output tray as soon as it is printed.
Chapter 3
Print Media Handling
18
z High Resolution Paper*1
Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Letter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm)
Purpose: Printing from your computer/copying/photo printing
Guidelines and restrictions:
• This type of paper provides better colour reproduction than plain paper.
• It is suitable for printing business documents that feature graphics and for photographs.
• Load the paper with the whiter side facing up.
• Remove the sheets from the paper output tray before the count reaches 50.
• If the paper curls, remove each sheet as it is delivered in the paper output tray.
z Glossy Photo Paper*1
Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Letter (8 1/2 in. x 11 in./215.9 mm x
279.4 mm), 4" x 6" (4 in. x 6 in./101.6 mm x 152.4 mm)
Purpose: Printing from your computer/copying/photo printing
Guidelines and restrictions:
• This media is thicker than High Resolution Paper and has a glossy surface to produce printouts
close to photograph quality.
• This paper is suitable for borderless printing.
• Do not touch the printing surface until the ink has dried.
• Load the paper with the whiter side facing up.
• Remove the sheets from the paper output tray before the count reaches 10.
• Do not use the loading support sheet included with this print media.
• If the ink takes a long time to dry, remove each sheet as soon as it is printed.
*1 Indicates Canon specialty media.
Chapter 3
Print Media Handling
19
z Matte Photo Paper*1
Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Letter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm)
Purpose: Printing from your computer
Guidelines and restrictions:
• This is paper that is thick to suppress gloss.
• This is matte water-resistant paper and provides superior colour reproduction.
• It is suitable for a variety of printing purposes such as paper crafts, calendars and matte
photographs.
• By using borderless printing, you can print without any white borders.
• Load the paper with the whiter side facing up.
• Do not touch the printing surface until the ink has dried.
• Remove each sheet as soon as it is printed.
z Photo Paper Plus Glossy*1
Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Letter (8 1/2 in. x 11 in./215.9 mm x 279. mm),
4" x 6"*2 (4 in. x 6 in./101.6 mm x 152.4 mm), 5" x 7" (5 in. x 7 in./127.0 mm x 177.8 mm)
Purpose: Printing from your computer/photo printing
Guidelines and restrictions:
• This is a thick paper with a glossy water-resistant coating and provides superior colour
reproduction.
• It is ideal for printing high-quality photographs.
• By using borderless printing, you can print without any white borders.
• Load the paper with the glossy side facing up.
• Remove each sheet from the paper output tray as soon as it is printed.
*1 Indicates Canon specialty media.
*2 For borderless printing.
Chapter 3
Print Media Handling
20
z Photo Paper Pro*1
Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Letter (8 1/2 in. x 11 in./215.9 mm x
279.4 mm), 4" x 6"*2 (4 in. x 6 in./101.6 mm x 152.4 mm)
Purpose: Printing from your computer/photo printing/copying
Guidelines and restrictions:
• This is thick paper with a treated surface that enhances gloss and provides superior colour
reproduction.
• It is ideal for printing high-quality photographs.
• By using borderless printing, you can print without any white borders.
• For 4" x 6" paper, by printing the image beyond the perforations, you can then trim the borders to
produce a photograph without any white borders.
• Do not trim the borders before printing.
• Load the paper with the glossy side facing up.
• For 4" x 6" paper, remove the cards from the paper output tray before the count reaches 20.
• For A4- or letter-size paper, remove the sheets from the paper output tray before the count
reaches 10.
*1 Indicates Canon specialty media.
*2 For borderless printing.
Chapter 3
Print Media Handling
21
z Transparencies*1
Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Letter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm)
Purpose: Printing from your computer/copying
Guidelines and restrictions:
• This film is ideal for printing presentation material for use with overhead projectors.
• Load one sheet of plain paper as the last sheet in the stack.
• Although you can print on either side of the transparencies, best results can be obtained by
printing on the side towards which it curls when held by the edge.
• Remove each sheet from the paper output tray as soon as it is printed.
• Do not touch the printed surface or stack the transparencies until the ink has dried.
• If you are storing the transparencies for a long period of time, cover the printed sides with plain
paper before storing.
z T-Shirt Transfers*1
Purpose: Printing from your computer/copying
Guidelines and restrictions:
• This paper is used to produce iron-on transfers.
• Use mirror printing to print or copy the image onto the T-shirt transfer.
• Load the paper with the side that does not have green lines facing up.
• If the T-shirt transfer is curled, flatten it by curling it in the opposite direction.
• The T-shirt transfer should be used as soon as it is printed.
• Refer to the supplied manual for details on how to use this print media.
• When copying, set the paper type to <HIGH RES.>, and the image quality to
<FINE (PHOTO)>.
*1 Indicates Canon specialty media.
Chapter 3
Print Media Handling
22
General print media guidelines
Paper types you cannot use
• Do not use:
–Folded, creased, curled, or wrinkled print media
–Envelopes with double flaps, or with pressure seals
–Moist print media
–Print media with holes (e.g. punched holes)
–Very thin print media (less than 17 lb. or 64 g/m2)
–Very thick print media (more than 28 lb. or 105 g/m2) *Other than Canon genuine print media.
–Postcards with photographs or stickers adhered to them
–Envelopes made with embossed or treated surfaces
Handling print media
• Hold the print media as closely as possible to its edges and try not to touch the print surface. Print
quality will deteriorate if the print surface is damaged or becomes dirty.
• Do not touch the print surface until the ink has dried.
• Some print media may curl and the print surface may smudge if you have used a large amount of
ink for printing. If this occurs, move the paper thickness lever to the right (see page 24). Paper
that tends to curl is not recommended for printing photographs or graphics. Use it for printing
mainly text.
• If the print media is curled, uncurl it before printing.
• Place the print media back into its packet when not using it, and store out of direct sunlight in a
place where the temperature and humidity are low.
Photo Paper Pro guidelines
• Do not touch the print surface until the ink is dry (approx. 30 minutes). Colours in dark images
may appear indistinct at first, but will become clearer after approx. 30 minutes.
• Images may smudge if you place them in an album before the ink is completely dry. It is
recommended that you allow the ink to dry for 24 hours.
• Do not attempt to dry the ink with a hair dryer or by exposing printouts to direct sunlight.
• Do not store or display printouts in hot, damp, or humid conditions. Never expose them to heat or
direct sunlight.
• Store printouts in photo albums, photo frames, or presentation binders to protect them from direct
exposure to air or sunlight.
• Do not mount printouts in an adhesive-type album as you may not be able to remove them.
• Be aware that some types of clear plastic folders and albums may cause the edges of the paper to
turn yellow.
Chapter 3
Print Media Handling
23
Setting the paper thickness lever
The paper thickness lever adjusts the gap between the print head and the print media to suit the print
media’s thickness. Before printing, be sure to set the paper thickness lever.
Follow this procedure:
1
Lift the scan unit until it locks into place
• When the machine is ON, the paper output tray
automatically opens when the scan unit is lifted
If the paper output tray does not open, press the
Open button to open the paper output tray.
.
.
• The print head holder moves to the middle.
2
Open the inner cover.
3
Move the paper thickness lever
to the
right or left according to the print media
type
.
A
NOTE
• For the appropriate paper thickness lever position
for each print media type, see page 16.
Chapter 3
Print Media Handling
24
4
Close the inner cover.
CAUTION
• Press the centre of the inner cover until the cover locks into place.
• Printing with the inner cover open may result in injury.
5
Return the scan unit to its original position.
• The LCD displays the following message.
INK TANK CHANGED?
- YES
NO +
6
Press [ ].
NOTE
• When not replacing an ink tank, be sure to press [ ], and no other key.
Setting the print media size and type
For copying or photo printing (MP370), on the operation panel, you need to set the size and type
of print media loaded in the multi-purpose tray.
NOTE
• For copying, specify the print media size as described in Chapter 4.
• For photo printing, specify the print media size as described in Chapter 5.
• PC For documents printed from your computer, you can specify the print media size and type on your
computer. (See Software Guide.)
Loading print media
Loading paper other than envelopes
Follow this procedure:
1
Set the paper thickness lever to the right or left according to the print
media type.
NOTE
• For the appropriate paper thickness lever position for each print media type, see page 16.
• For details on setting the paper thickness lever, see page 24.
Chapter 3
Print Media Handling
25
2
Open the multi-purpose tray
out the tray extension .
, then pull
1
2
• The tray extension can be extended in two parts.
3
Place a stack of paper (print side up) in
the multi-purpose tray
, and pinch the
paper guide
and adjust it to the left
side of the stack .
1
2
IMPORTANT
• Make sure the stack does not exceed the paper
limit mark
.
B
A
Loading envelopes
Follow this procedure:
1
Set the paper thickness lever to the right.
NOTE
• For details on setting the paper thickness lever, see page 24.
2
Chapter 3
Open the multi-purpose tray, then pull out the tray extension.
Print Media Handling
26
3
Prepare the envelopes for loading.
IMPORTANT
• Press down firmly on the edges of the envelopes to
make the folds crisp. Also, press firmly on the
area that corresponds to the edges of the back
flap.
• Remove any curling by holding the edges
diagonally and bending them gently.
• If the edges of the envelope are inflated or are
curling, place the envelope on a flat surface (such
as a desk).
• With a pen, press down while moving it from the
centre towards the edges of the envelope.
• Ensure that no curl or puff exceeds 1/8 in.
(3 mm).
Incorrect
Correct
Cross-sections of the
envelope edge
Chapter 3
Print Media Handling
27
4
Place the stack of envelopes (print side
up) in the multi-purpose tray
, and
pinch the paper guide
and adjust it to
the left side of the stack .
1
2
• Load the envelopes in the multi-purpose tray with
the short side down.
IMPORTANT
• Make sure the stack does not exceed the paper
limit mark .
B
A
Chapter 3
Print Media Handling
28
Chapter
4
Copying
Documents you can copy
For information on the types of documents you can copy, their requirements, and details on loading
them, see Chapter 2.
Setting the print media size and type
For copying, on the operation panel, you need to set the size and type of print media loaded in the
multi-purpose tray.
NOTE
• For details on print media, see page 16.
Follow this procedure:
1
Press [COPY].
2
Press [Menu] repeatedly until <2.PAPER SELECT> appears.
2.PAPER SELECT
3
Press [OK/Set].
Ex:
Chapter 4
SIZE : <
TYPE :
*A4
*PLAIN
>
Copying
29
4
Use [ ] or [ ] to select the print media size.
– <A4>:
– <LTR>:
– <B5>:
– <A5>:
– <4"x6">:
– <5"x7">:
5
Press [OK/Set].
Ex:
6
A4 size
Letter size
B5 size
A5 size
Card size
Card size
SIZE :
TYPE : <
*A4
*PLAIN
>
Use [ ] or [ ] to select the print media type.
– <PLAIN>:
– <GLOSSY>:
– <HIGH RES.>:
– <TRANS>:
– <PHOTO PRO>:
– <PHOTO PLUS>:
– <OTHER>:
Suitable for plain paper.
Suitable for glossy photo paper and high gloss photo film.
Suitable for high resolution paper.
Suitable for transparencies.
Suitable for photo paper pro.
Suitable for photo paper plus glossy.
Suitable when using photo paper other than that described above (such as
matte photo paper), or if you do not know the paper type.
NOTE
• In order to obtain optimally attractive print results, when copying photographs, use
Canon-recommended photo paper pro or photo paper plus.
7
Chapter 4
Press [OK/Set].
Copying
30
Making copies
When making colour or black & white copies, you can adjust the image quality and density, and
also enlarge or reduce copies as necessary.
IMPORTANT
• After turning the machine ON, or after recovering from Power Save mode (see page 111), the image
may not be correctly read by the machine. Wait at least one minute before copying.
Follow this procedure:
1
Load the document on the platen glass.
NOTE
• For details on how to load documents, see page 15.
2
Press [COPY].
3
Use [ ] or [ ] to select the number of copies (max. 99 copies).
Ex:
100%
A4
NORMAL
PLAIN
03
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 16.
4
Adjust the settings for your document as necessary.
NOTE
• To select the print media size and type, see page 29.
• To select the image quality, see page 32.
• To select the scanning exposure, see page 33.
• To select the copy ratio, see page 33.
5
Press [Color] for colour copying, or [Black] for black & white copying.
• The machine starts copying.
NOTE
• To cancel copying, press [Stop/Reset].
Chapter 4
Copying
31
Adjusting image quality (resolution)
You can adjust the image quality according to the document to be copied.
Follow this procedure:
1
Press [Menu] repeatedly until <4.IMAGE QUALITY> appears.
4.IMAGE QUALITY
*NORMAL
2
Use [ ] or [ ] to select the image quality.
– <NORMAL>:
Suitable for text-only documents.
– <FINE (PHOTO)>: Suitable for photographs.
– <FAST>:
Suitable for high speed copying at a lower resolution.
NOTE
• <NORMAL> cannot be selected when <GLOSSY>, <HIGH RES.>, <PHOTO PRO>, <PHOTO
PLUS>, or <OTHER> is selected as the print media type. (See page 29.)
• <FAST> is only available when <PLAIN> is selected as the print media type. (See page 29.)
3
Press [OK/Set].
NOTE
• When using <FAST>, if the quality is different from that expected, select <NORMAL> or <FINE
(PHOTO)> and try copying again.
Chapter 4
Copying
32
Adjusting exposure (density)
Exposure (density) is the degree of difference between light and dark. Increasing the exposure
setting further blackens dark areas and whitens bright areas. Whereas decreasing the exposure
setting reduces the difference between bright and dark areas. You can adjust the exposure between
nine gradations.
Follow this procedure:
1
Press [Menu] repeatedly until <3.DENSITY> appears.
3.DENSITY
-LT
2
DK+
Use [ ] or [ ] to select the exposure.
• Pressing [ ] decreases the density, and pressing [ ] increases the density.
3
Press [OK/Set].
Reducing or enlarging a copy
You can reduce or enlarge copies using three different methods:
Preset copy ratios You can select one of the preset ratios to reduce or enlarge copies.
Custom copy ratios You can specify the copy ratio in percentage to reduce or enlarge copies.
Automatic ratios The machine automatically reduces or enlarges the image to fit the print
media size.
The following sections describe how to use these methods.
Chapter 4
Copying
33
Using preset copy ratios
Preset copy ratios are convenient when changing between standard print media sizes, for example,
reducing A4 to A5 size, or enlarging B5 to A4 size.
Follow this procedure:
1
Press [Menu] repeatedly until <1.ENLARGE/REDUCE> appears.
1.ENLARGE/REDUCE
PRESET RATIO
2
Use [ ] or [ ] to select <PRESET RATIO>.
1.ENLARGE/REDUCE
PRESET RATIO
3
Press [OK/Set].
PRESET RATIO
100%
4
Use [ ] or [ ] to select the copy ratio.
– <25% MIN.>:
– <70% A4 to A5>:
– <86% A4 to B5>:
– <100%>:
– <115% B5 to A4>:
– <141% A5 to A4>:
– <400% MAX.>:
5
Chapter 4
+
Reduces the document to the 25% when copying.
Reduces an A4-size document to A5 size when copying.
Reduces an A4-size document to B5 size when copying.
Does not change the document size when copying.
Enlarges a B5-size document to A4 size when copying.
Enlarges an A5-size document to A4 size when copying.
Enlarges the document to the 400% when copying.
Press [OK/Set].
Copying
34
Using custom copy ratios
This method enables you to enlarge or reduce the copy ratio in percentage, to subtly change the size
to which to copy the document.
Follow this procedure:
1
Press [Menu] repeatedly until <1.ENLARGE/REDUCE> appears.
1.ENLARGE/REDUCE
PRESET RATIO
2
Use [ ] or [ ] to select <ZOOM>.
1.ENLARGE/REDUCE
ZOOM
3
Press [OK/Set].
Ex:
4
ZOOM 25-400%
100%
+
Use [ ] or [ ] to select a copy ratio between 25% and 400%.
• Pressing [ ] decreases the copy ratio, and pressing [ ] increases the ratio.
• Keep [ ] or [ ] pressed to advance quickly through the ratios.
5
Chapter 4
Press [OK/Set].
Copying
35
Copying an image to fit the page
If the document to be copied is larger or smaller than the specified print media size, you can
automatically reduce or enlarge the image to fit the selected print media size.
NOTE
• Some document sizes may not be correctly detected.
Follow this procedure:
1
Press [Menu] repeatedly until <1.ENLARGE/REDUCE> appears.
1.ENLARGE/REDUCE
PRESET RATIO
2
Use [ ] or [ ] to select <FIT-TO-PAGE>.
1.ENLARGE/REDUCE
FIT-TO-PAGE
3
Press [OK/Set].
Advanced copy features
The following advanced copy features are available:
2 on 1 copying
Borderless copying
Repeating an image on a page
Creating a mirror image
Shrinking an image to fit the page
Reduces two document pages to fit onto one page.
Copies colour images so that they fill the entire page
without borders.
Copies an image multiple times onto a single page.
Makes a mirror copy of a document, for example, when
copying onto T-shirt transfers.
Automatically reduces the image to fit the print media size.
The following sections describe how to use these features.
Chapter 4
Copying
36
Copying two pages on a single page
This feature enables you to copy two documents onto a single sheet of print media, by reducing and
rotating each image 90 degrees.
NOTE
• If <MEMORY FULL> appears on the LCD when copying, set the image quality to <NORMAL> and try
copying again. (See page 32.)
• You can use this feature only when the print media size is set to <A4> or <LTR>. (See page 29.)
Follow this procedure:
1
Load the first document on the platen glass.
2
Press [COPY].
3
Use [ ] or [ ] to select the number of copies (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 16.
4
Adjust the settings for your document as necessary.
NOTE
• To select the print media size and type, see page 29.
• To select the image quality, see page 32.
• To select the scanning exposure, see page 33.
• You cannot select the copy ratio.
Chapter 4
Copying
37
5
Press [Menu] repeatedly until <5.SPECIAL COPY> appears.
5.SPECIAL COPY
2 on 1
6
Press [OK/Set].
Ex:
66% A4
2 on 1
NORMAL
01
• If a print media size setting other than <A4> or <LTR> is selected, the LCD displays the
following message.
Ex:
SIZE : <
TYPE :
*A4
*PLAIN
>
• Use [ ] or [ ] to select either <A4> or <LTR>, then press [OK/Set].
• Use [ ] or [ ] to select the print media type, then press [OK/Set].
7
Press [Color] for colour copying, or [Black] for black & white copying.
SCANNING
8
01
Load the second document on the platen glass.
NEXT PAGE
:START
END SCANNING:OK
• If you have only one document to scan, press [OK/Set].
9
Press [Color] for colour copying, or [Black] for black & white copying.
• Press the same key you pressed in step 7.
IMPORTANT
• If you do not press the same key you pressed in step 7, the machine does not start copying.
NOTE
• To cancel copying, press [Stop/Reset].
• To continue to copy two pages on a single page, repeat steps 7 to 9.
Chapter 4
Copying
38
Borderless copying
This feature enables you to copy colour images so that they fill the entire page without borders.
NOTE
• You can use this feature only when the print media size is set to <A4>, <LTR>, <4"x6">, or <5"x7">.
For details on setting the print media size, see page 29.
• You can use this feature only when the print media type is set to <GLOSSY>, <HIGH RES.>, <PHOTO
PRO>, <PHOTO PLUS>, or <OTHER>. For details on setting the print media type, see page 29.
• You can only copy in colour with this feature.
• Since the image is slightly enlarged to fill the entire page when copied, the image will be slightly cropped at
the edges.
• When borderless copying is selected, the LCD will display the setting with the symbol “+,” such as <95%+>,
<100%+>, etc.
Follow this procedure:
1
Load the document on the platen glass.
2
Press [COPY].
3
Use [ ] or [ ] to select the number of copies (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 16.
4
Adjust the settings for your document as necessary.
NOTE
• To select the print media size and type, see page 29.
• The scanning resolution is fixed to <FINE (PHOTO)>. You cannot change this setting.
• To select the scanning exposure, see page 33.
• To select the copy ratio, see page 33.
Chapter 4
Copying
39
5
Press [Menu] repeatedly until <5.SPECIAL COPY> appears.
5.SPECIAL COPY
2 on 1
6
Use [ ] or [ ] to select <BORDERLESS COPY>.
5.SPECIAL COPY
BORDERLESS COPY
7
Press [OK/Set].
100%+ A4
FINE
BORDERLESS COPY
01
• If a print media type setting is selected that cannot be used in borderless copying, the LCD
displays the following message.
Ex:
SIZE : <
*A4
>
TYPE : *PHOTO PRO
• Press [OK/Set] to confirm the print media size.
• Use [ ] or [ ] to select <GLOSSY>, <HIGH RES.>, <PHOTO PRO>, <PHOTO PLUS>, or
<OTHER> as the print media type, then press [OK/Set].
8
Press [Color].
NOTE
• You can select the width to be cropped from the borders of the original image. (See page 52.)
• Pressing [Black] does not start copying.
Chapter 4
Copying
40
Repeating an image on a page
This feature enables you to copy an image multiple times onto a single page. You can set the
machine to automatically select the number of times it repeats the image, or you can specify the
number.
IMPORTANT
• When manually setting the number of times to copy the image, you must set the print media size before
copying. (See page 29.)
• When manually setting the number of times to copy the image, your original image must be no larger
than one of the divisions. For example, if you want to make four repeats of your image, the document
must be no larger than one quarter of the print media size you are copying on to.
Follow this procedure:
1
Load the document on the platen glass.
2
Press [COPY].
3
Use [ ] or [ ] to select the number of copies (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 16.
4
Adjust the settings for your document as necessary.
NOTE
• To select the print media size and type, see page 29.
• To select the image quality, see page 32.
• To select the scanning exposure, see page 33.
• To select the copy ratio, see page 33.
• You cannot select <FIT-TO-PAGE> as the copy ratio.
Chapter 4
Copying
41
5
Press [Menu] repeatedly until <5.SPECIAL COPY> appears.
5.SPECIAL COPY
2 on 1
6
Use [ ] or [ ] to select <IMAGE REPEAT>.
5.SPECIAL COPY
IMAGE REPEAT
7
Press [OK/Set].
IMAGE REPEAT
AUTO
8
Use [ ] or [ ] to select <AUTO> or <MANUAL>.
z If you select <AUTO>:
1. Press [OK/Set].
Ex:
100% A4
NORMAL
REPEAT AUTO
01
2. Go to step 9.
z If you select <MANUAL>:
1. Decide the number of times you want to copy the image.
• You can select a maximum of four vertical repeats and four horizontal repeats.
IMPORTANT
• Your original image must be no larger than one of the divisions. For example, if
you want to make four repeats of your image, the document must be no larger than
one quarter of the print media size you are copying on to.
2 x 2 repeats
Document
Chapter 4
Printing result
3 x 3 repeats
Printing result
Document
Copying
42
2. Press [OK/Set].
Ex:
VERTICAL
HORIZONTAL
< 2 >
2
3. Use [ ] or [ ] to select the number of vertical repetitions (max. 4).
4. Press [OK/Set].
Ex:
VERTICAL
HORIZONTAL
2
< 2 >
5. Use [ ] or [ ] to select the number of horizontal repetitions (max. 4).
6. Press [OK/Set].
7. Go to step 9.
9
Press [Color] for colour copying, or [Black] for black & white copying.
NOTE
• To cancel copying, press [Stop/Reset].
Chapter 4
Copying
43
Creating a mirror image
This feature enables you to make a mirror copy of a document. Use this feature when copying onto
T-shirt transfers so that the image is oriented correctly when ironed onto fabric.
NOTE
• Use T-shirt transfers when the image will be ironed onto T-shirts. (See page 22.)
Follow this procedure:
1
Load the document on the platen glass.
2
Press [COPY].
3
Use [ ] or [ ] to select the number of copies (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 16.
4
Adjust the settings for your document as necessary.
NOTE
• To select the print media size and type, see page 29.
• To select the image quality, see page 32.
• To select the scanning exposure, see page 33.
• To select the copy ratio, see page 33.
5
Press [Menu] repeatedly until <5.SPECIAL COPY> appears.
5.SPECIAL COPY
2 on 1
Chapter 4
Copying
44
6
Use [ ] or [ ] to select <MIRROR IMAGE>.
5.SPECIAL COPY
MIRROR IMAGE
7
Press [OK/Set].
Ex:
8
100% A4
NORMAL
MIRROR IMAGE
01
Press [Color] for colour copying, or [Black] for black & white copying.
NOTE
• To cancel copying, press [Stop/Reset].
Shrinking an image to fit the page
If the image to be copied is larger than the print media, this feature will automatically reduce the
image to fit the print media size.
Same size print media
Follow this procedure:
1
Load the document on the platen glass.
2
Press [COPY].
3
Use [ ] or [ ] to select the number of copies (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, see page 16.
Chapter 4
Copying
45
4
Adjust the settings for your document as necessary.
NOTE
• To select the print media size and type, see page 29.
• To select the image quality, see page 32.
• To select the scanning exposure, see page 33.
5
Press [Menu] repeatedly until <5.SPECIAL COPY> appears.
5.SPECIAL COPY
2 on 1
6
Use [ ] or [ ] to select <ENTIRE IMAGE>.
5.SPECIAL COPY
ENTIRE IMAGE
7
Press [OK/Set].
Ex:
8
90% A4
NORMAL
ENTIRE IMAGE
01
Press [Color] for colour copying, or [Black] for black & white copying.
NOTE
• To cancel copying, press [Stop/Reset].
• For some documents, part of the document may not be copied.
Chapter 4
Copying
46
Chapter
5
Photo Printing from a Memory
Card (MP370)
There are several ways you can print photos directly from a memory card, without using a
computer. In particular, if you use a Photo Index Sheet, you can easily specify photographs and set
the printing options.
Step 1
Make sure the machine is turned ON.
Step 2
Load paper into the multi-purpose tray. (See page 25.)
Step 3
Insert a memory card. (See page 49.)
Step 4
Select the printing method. Three main methods are:
• Printing by using the Photo Index Sheet (see page 55)
• Printing all images (see page 61)
• Printing an index* (see page 65)
* For the operation flow, see page 64.
Chapter 5
Photo Printing from a Memory Card (MP370)
47
Compatible memory cards
The following cards are compatible with the machine. They are inserted into the card slots as
described below:
Left card slot
MEMORY STICK
SmartMedia
Right card slot
Multimedia card
SD memory card
CompactFlash
Type I/II
xD Picture card
Microdrive memory card
CAUTION
• When using an xD Picture card, make sure to insert the card into a CF card adaptor (optional) before
inserting it into the card slot of the machine.
IMPORTANT
• You cannot use SmartMedia that has less than 2 MB of memory.
• Some digital cameras are not compatible with 64 MB and 128 MB memory cards. Image data on
memory cards that are incompatible with the camera may be unreadable or the image data may
become damaged.
• Format the memory card with a digital camera. The memory card may not be usable with the machine
if formatted with a computer.
• For information on memory cards compatible with your digital camera, see the manual supplied with
your digital camera.
• PC To use your computer to read or write data on a memory card, see Software Guide.
• PC If you have copied image data from a memory card to your computer and then edited the images,
be sure to print the images from your computer. Copying edited image data back onto a memory card
and then printing the images from your machine will degrade the print quality.
NOTE
• Direct printing from an MP370 requires that images be saved onto the memory card using a JPEG (DCF/
CIFF/Exif 2.2 or earlier/JFIF) format. RAW files are not compatible with direct printing on the MP370.
Chapter 5
Photo Printing from a Memory Card (MP370)
48
Inserting/removing a memory card
Inserting a memory card
There are two ways of inserting a memory card depending on the type of the memory card: one is
to insert a memory card directly into the card slot, and the other one is to insert a memory card
through a CF card adaptor (optional).
CAUTION
• When using an xD Picture card, make sure to insert the
card into a CF card adaptor (optional) before inserting it
into the card slot of the machine.
Follow this procedure:
1
Make sure the machine is turned ON.
2
Open the card slot cover on the lower right of the machine.
3
Insert the memory card or the CF card adaptor containing the memory
card into the appropriate card slot.
CAUTION
• Do not force a memory card into a CF card adaptor while the adaptor is in the card slot.
For more information, see the manual supplied with your CF card adaptor.
• PC If you are using an SD memory card, depending on how you insert it, the write protect
lock occasionally may lock, and you will not be able to write from a computer. If this
occurs, release the SD memory card lock, being cautious of the write protect lock, insert
the memory card.
Chapter 5
Photo Printing from a Memory Card (MP370)
49
MEMORY STICK
SD memory card
SmartMedia
Multimedia card
xD Picture card
(inserted into a CF card adaptor)
Microdrive memory card
CompactFlash Type I/II
IMPORTANT
• When inserting the memory card or the CF card adaptor containing the memory card into the
card slot, insert it with its front side (labelled side) facing outside.
NOTE
• If the memory card cannot be read, check that:
– the memory card or CF card adaptor containing the memory card is inserted all the way into the card
slot.
– you are using a compatible memory card.
– your memory card contains image data.
Chapter 5
Photo Printing from a Memory Card (MP370)
50
Removing a memory card
Follow this procedure:
CAUTION
• If an error occurs during printing from the memory card (e.g. paper runs out), do not remove the
memory card or CF card adaptor containing a memory card as this may damage the data on the
memory card.
• While the Access lamp is lit or flashing, do not remove the memory card or the CF card adaptor
containing a memory card as this may damage the data on the memory card.
1
Press [ON/OFF] to turn OFF the machine.
• PC If you have been writing to a memory card in Windows 2000, wait at least 10 seconds
before turning OFF the machine.
2
Remove the memory card from the card
slot.
• To remove the CF card adaptor, Microdrive
memory card, or CompactFlash, first press the
button
at the bottom of the card slot.
For the MEMORY STICK, Multimedia card,
SmartMedia, or SD memory card, remove the card
without pressing the button.
Chapter 5
A
Ex: CF card adaptor, Microdrive
memory card, or CompactFlash
Photo Printing from a Memory Card (MP370)
51
Convenient printing functions
You can select print setting options, such as printing photographs without borders and printing
blues and greens in landscape photographs brighter.
Setting borderless printing
This feature enables you to print coloured images so that they fill the entire page without borders.
Without borders
With borders
z To enable/disable borderless printing:
1. While setting photo printing, <BORDERLESS PRINT> is displayed on the LCD.
Ex:
4.BORDERLESS PRINT
OFF
NOTE
• The menu number may differ, depending on the photo print settings.
2. Use [ ] or [ ] to enable or disable borderless printing.
– OFF: Disables borderless printing.
– ON: Enables borderless printing.
NOTE
• As an image is slightly enlarged when printed, the borders of the original image are not printed
on paper. You can select the width to be cropped from the borders of the original image.
• This cannot be used for index printing, or when <PLAIN PAPER> is selected for the print
media type.
Chapter 5
Photo Printing from a Memory Card (MP370)
52
z To select the width to be cropped for borderless printing:
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <4.EXTENSION AMOUNT>.
USER DATA
4.EXTENSION AMOUNT
3. Press [OK/Set].
Ex:
EXTENSION AMOUNT
SMALL
4. Use [ ] or [ ] to select the width to be cropped from the borders of the original
image.
– <SMALL> : Reduces the width to be cropped from the borders of the original image.
– <LARGE> : Enlarges the width to be cropped from the borders of the original image.
5. Press [OK/Set].
6. Press [Stop/Reset] to switch the machine to standby mode.
Setting vivid photo printing
Enabling this setting will make photographs appear more vibrant, especially blues and greens. It is
also effective for photographs that were not taken with the correct exposure.
z To enable/disable vivid photo printing:
1. While setting photo printing, <VIVID PHOTO> is displayed on the LCD.
Ex:
6.VIVID PHOTO
OFF
NOTE
• The menu number may differ, depending on the photo print settings.
2. Use [ ] or [ ] to enable or disable vivid photo printing.
– OFF: Disables vivid photo printing.
– ON: Enables vivid photo printing.
NOTE
• Printing will take longer when this setting is enabled.
• This cannot be used when <PLAIN PAPER> is selected for the print media type.
Chapter 5
Photo Printing from a Memory Card (MP370)
53
Setting date printing
Enabling this setting will print the date, recorded by the digital camera, below each thumbnail on
an index
or on the bottom right of the photograph .
z To enable/disable date printing:
1. While setting photo printing, <PRINT DATE> is displayed on the LCD.
Ex:
4.PRINT DATE
OFF
NOTE
• The menu number may differ, depending on the photo print settings.
2. Use [ ] or [ ] to enable or disable date printing.
– OFF: Disables date printing.
– ON: Enables date printing.
NOTE
• Printing will take longer when this setting is enabled.
• You cannot set date printing from the machine for DPOF printing. (See page 75.)
Chapter 5
Photo Printing from a Memory Card (MP370)
54
Printing by using the Photo Index Sheet
With the MP370, you can easily print photographs by filling in the appropriate circles on a Photo
Index Sheet to select print options and photographs you want to print. Simply scanning a Photo
Index Sheet prints the selected photographs according to the circles you fill.
Select the print media size and type.
Select date printing and/or vivid
photo printing as necessary.
* If you select Plain Paper for the print
media type, vivid photo printing cannot
be enabled, even if marked.
Mark this to print all photographs,
one copy each.
* When you mark this, even if you mark
the number of copies you want to print for
each photograph, those marks will be
disregarded, and one copy each of all
photographs will be printed.
Select the number of copies (fill in the
respective circle under the
photograph you want to print).
Follow the procedure as described.
Mark this to print same Photo Index
Sheet again.
* If you mark this, all other marked settings
will be disregarded.
Chapter 5
Photo Printing from a Memory Card (MP370)
55
Follow this procedure:
1
Turn ON the machine, and load A4- or letter-size paper in the
multi-purpose tray.
• Use completely white plain paper when printing a Photo Index Sheet.
NOTE
• For details on print media, see page 16.
• For details on how to load print media, see page 25.
2
Insert the memory card into the card slot. (See page 49.)
3
Press [Photo Index Sheet].
[PHOTO INDEX SHEET]
< PRINT >
SCAN
4
Use [ ] or [ ] to select <PRINT>.
[PHOTO INDEX SHEET]
< PRINT >
SCAN
5
Press [OK/Set].
z If 30 or fewer images are stored on the memory card:
1. The Photo Index Sheet is printed.
2. Go to step 8.
z If 31 or more images are stored on the memory card:
SHEET (LTR or A4)
ALL PAGES
1. Go to step 6.
Chapter 5
Photo Printing from a Memory Card (MP370)
56
6
Use [ ] or [ ] to select the range of photographs to print on the Photo
Index Sheet.
– <ALL PAGES>:
– <LAST IMAGE>:
– <SELECT RANGE>:
Prints all image data stored on the memory card.
Prints image data stored on the memory card in chronological order
beginning from the most recently recorded date.
Prints image data stored on the memory card according to a specified
range of recorded dates.
z If you select <ALL PAGES>:
1. Go to step 7.
z If you select <LAST IMAGE>:
1. Press [OK/Set].
SHEET (LTR or A4)
LAST 30 IMAGES
2. Use [ ] or [ ] to select how many recent photographs to print.
– <LAST 30 IMAGES>:
Prints the 30 most recently recorded photographs.
– <LAST 60 IMAGES>:
Prints the 60 most recently recorded photographs.
– <LAST 90 IMAGES>:
Prints the 90 most recently recorded photographs.
– <LAST120 IMAGES>:
Prints the 120 most recently recorded photographs.
– <MOST RECENT DATE>: Prints the photographs with the most recent recorded date.
3. Go to step 7.
z If you select <SELECT RANGE>:
1. Press [OK/Set].
Ex:
DATE: From
02/06/2003
2. Use [ ] or [ ] to select the first recorded date of photographs you want to print.
Ex:
Chapter 5
DATE: From
02/06/2003
Photo Printing from a Memory Card (MP370)
57
3. Press [OK/Set].
Ex:
DATE: To
02/06/2003
4. Use [ ] or [ ] to select the last recorded date of photographs you want to print.
Ex:
DATE: To
08/06/2003
5. Go to step 7.
7
Press [OK/Set].
Ex:
SHEET (LTR or A4)
PRINTING
P.001/002
• The machine prints the Photo Index Sheets.
NOTE
• If more than 30 photographs are to be printed, the machine prints them on more than one Photo
Index Sheet.
8
Fill in the appropriate circles (
) with a dark pencil to select the
photographs to print and print settings.
Good example
Bad example
Check mark
Line only
Light
IMPORTANT
• Be sure to fill a circle for every setting item (except options).
• If there is more than one Photo Index Sheet, fill all the sheets.
• If the filled circles on the Photo Index Sheet are not dark enough, the machine may not
read the settings.
Chapter 5
Photo Printing from a Memory Card (MP370)
58
9
Load the print media selected on the Photo Index Sheet in the
multi-purpose tray.
NOTE
• When printing image data using a Photo Index Sheet, you can select 4" x 6", 5" x 7", 8.5" x 11",
or A4 for the print media size.
10
11
Move the paper thickness lever
left
.
to the
A
Load the Photo Index Sheet on the platen
glass.
• When loading the Photo Index Sheet, place the front
side down, and align the upper left corner of the
sheet with the alignment mark on the lower right
corner of the platen glass.
CAUTION
• Be sure to load the Photo Index Sheet in the correct orientation on the platen glass.
Chapter 5
Photo Printing from a Memory Card (MP370)
59
12
Press [Photo Index Sheet].
13
Use [ ] or [ ] to select <SCAN>.
[PHOTO INDEX SHEET]
PRINT
< SCAN >
14
Press [OK/Set].
• The machine reads the Photo Index Sheet, and prints photographs according to
the settings.
IMPORTANT
• If the LCD displays <SCANNING ERROR>, press [OK/Set] and ensure that a circle is filled
for each setting item.
• If the filled circles on the Photo Index Sheet are not dark enough, the machine may not
read it.
• Do not remove the memory card while the machine is printing.
• If the platen glass is soiled, the machine may not read the settings.
NOTE
• To cancel printing, press [Stop/Reset].
• To continue to print photographs using the subsequent Photo Index Sheets, repeat steps 8 to 14.
Chapter 5
Photo Printing from a Memory Card (MP370)
60
Printing all images
This printing method will individually print all photographs stored on a memory card.
Follow this procedure:
1
Turn ON the machine, and load the correct print media in the
multi-purpose tray.
NOTE
• For details on print media, see page 16.
• For details on how to load print media, see page 25.
2
Insert the memory card into the card slot. (See page 49.)
3
Press [PHOTO].
4
Press [Menu] repeatedly until <1.PHOTO PRINT MODE> appears.
1.PHOTO PRINT MODE
*INDEX
5
Use [ ] or [ ] to select <ALL IMAGES>.
Ex:
Chapter 5
1.PHOTO PRINT MODE
ALL IMAGES
Photo Printing from a Memory Card (MP370)
61
6
Press [OK/Set].
Ex:
7
2.SELECT PAPER SIZE
*A4
Use [ ] or [ ] to select the print media size.
– <A4>:
– <LTR>:
– <4"x6">:
– <5"x7">:
8
Press [OK/Set].
Ex:
9
A4 size
Letter size
Card size
Card size
3.SELECT PAPER TYPE
*PHOTO PAPER PRO
Use [ ] or [ ] to select the print media type.
– <PHOTO PAPER PRO>:
– <PLAIN PAPER>:
– <HIGH RES. PAPER>:
– <PHOTO PAPER PLUS>:
– <GLOSSY>:
– <OTHER PHOTO PAPER>:
Suitable for photo paper pro.
Suitable for plain paper.
Suitable for high resolution paper.
Suitable for photo paper plus glossy.
Suitable for glossy photo paper and high gloss photo film.
Suitable when using photo paper other than that described above
(such as matte photo paper), or if you do not know the paper
type.
NOTE
• In order to obtain optimally attractive print results, when printing photographs, use
Canon-recommended photo paper pro or photo paper plus.
• If you selected <4"x6"> or <5"x7"> in step 7, you can only select <PHOTO PAPER PRO>,
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
10
Chapter 5
Press [OK/Set].
Photo Printing from a Memory Card (MP370)
62
11
Select whether to enable borderless printing or not. (See page 52.)
NOTE
• If you selected <PLAIN PAPER> in step 9, you cannot enable borderless printing.
• You can select the width to be cropped from the borders of the original image. (See page 52.)
12
Press [OK/Set].
13
Select whether to enable date printing or not. (See page 54.)
14
Press [OK/Set].
15
Select whether to enable vivid photo printing or not. (See page 53.)
NOTE
• If you selected <PLAIN PAPER> in step 9, you cannot enable vivid photo printing.
16
Press [OK/Set].
Ex:
17
[ALL IMAGES]
PRO A4
Press [Color].
NOTE
• To cancel printing, press [Stop/Reset].
• Pressing [Black] does not start printing.
• The image printed is enlarged or reduced automatically according to the print media size.
Depending on the print media size, the photographs may be cropped even if borderless printing
is not selected.
• If <PRINT MORE THAN 100> is displayed on the LCD, press [ ] to start printing, or [ ] to
cancel printing.
Chapter 5
Photo Printing from a Memory Card (MP370)
63
Index printing
With the MP370, you can print an index to check all the image data on the memory card, and select
the settings for individual images and print them according to your preference. The operation flow
is as follows:
Print an index to see thumbnails of all the images on the memory card.
DPOF
Index printing assigns image numbers to and prints thumbnails of
the image data stored on a memory card.
(See page 65.)
Prints images according to
the Digital Print Order
Format (DPOF) settings
stored on your digital
camera.
(See page 75.)
Select a printing method.
Single image
Range of images
Prints a specified single image
stored on a memory card. (See
page 68.)
Prints a specified range of
images stored on a memory
card. (See page 71.)
Select the range of image
numbers or date.
Select the image number.
Select the number of copies.
Select the print media size.
Select the print media type.
Select whether to use borderless printing.
Select whether to use date printing.
Select whether to use vivid photo printing.
Start printing.
Chapter 5
Photo Printing from a Memory Card (MP370)
64
NOTE
• You may not be able to print photographs if their file sizes are too large. Print the photographs from your
computer. (See page 88.)
• For details on vivid photo printing, see page 53.
• Borderless and vivid photo printing are disabled when <PLAIN PAPER> is selected for the print media
type.
• You cannot set date printing from the machine for DPOF printing. (See page 75.)
Printing an index
This printing method prints thumbnails of the photographs on a memory card. An index is useful
to see small versions of all photographs on a memory card without having to print each photograph
individually. When you print an index, an image number is assigned to each thumbnail. You will
need to use these image numbers to select the photographs you want to print in a larger format.
Image Number
Follow this procedure:
1
Turn ON the machine, and load the correct print media in the
multi-purpose tray.
NOTE
• For details on print media, see page 16.
• For details on how to load print media, see page 25.
2
Insert the memory card. (See page 49.)
3
Press [PHOTO].
Chapter 5
Photo Printing from a Memory Card (MP370)
65
4
Press [Menu] repeatedly until <1.PHOTO PRINT MODE> appears.
1.PHOTO PRINT MODE
*INDEX
5
Use [ ] or [ ] to select <INDEX>.
1.PHOTO PRINT MODE
*INDEX
6
Press [OK/Set].
Ex:
7
2.SELECT PAPER SIZE
*A4
Use [ ] or [ ] to select the print media size.
– <A4>:
– <LTR>:
– <4"x6">:
– <5"x7">:
8
Press [OK/Set].
Ex:
9
A4 size
Letter size
Card size
Card size
3.SELECT PAPER TYPE
*PHOTO PAPER PRO
Use [ ] or [ ] to select the print media type.
– <PHOTO PAPER PRO>:
– <PLAIN PAPER>:
– <HIGH RES. PAPER>:
– <PHOTO PAPER PLUS>:
– <GLOSSY>:
– <OTHER PHOTO PAPER>:
Suitable for photo paper pro.
Suitable for plain paper.
Suitable for high resolution paper.
Suitable for photo paper plus glossy.
Suitable for glossy photo paper and high gloss photo film.
Suitable when using photo paper other than that described
above (such as matte photo paper), or if you do not know the
paper type.
NOTE
• In order to obtain optimally attractive print results, when printing photographs, use
Canon-recommended photo paper pro or photo paper plus.
• If you selected <4"x6"> or <5"x7"> in step 7, you can only select <PHOTO PAPER PRO>,
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
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66
10
Press [OK/Set].
11
Select whether to enable date printing or not. (See page 54.)
12
Press [OK/Set].
13
Select whether to enable vivid photo printing or not. (See page 53.)
NOTE
• If you selected <PLAIN PAPER> in step 9, you cannot enable vivid photo printing.
14
Press [OK/Set].
Ex:
15
[INDEX]
PRO A4
13
Press [Color].
NOTE
• To cancel printing, press [Stop/Reset].
• You can only print one index at a time.
• The image number assigned to each thumbnail on the index is different from the ID numbers
assigned by the digital camera.
• If “?” is printed instead of thumbnails, see page 121.
• Pressing [Black] does not start printing.
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Photo Printing from a Memory Card (MP370)
67
Printing a single image
This printing method prints a specified single photograph from a memory card. In order to select
the photograph you want to print, you will need to print the index and note the image number
assigned to the photograph. To print an index, see page 65.
Follow this procedure:
1
Turn ON the machine, and load the correct print media in the
multi-purpose tray.
NOTE
• For details on print media, see page 16.
• For details on how to load print media, see page 25.
2
Insert the memory card. (See page 49.)
3
Press [PHOTO].
4
Press [Menu] repeatedly until <1.PHOTO PRINT MODE> appears.
1.PHOTO PRINT MODE
*INDEX
5
Use [ ] or [ ] to select <SINGLE IMAGE>.
1.PHOTO PRINT MODE
SINGLE IMAGE
6
Press [OK/Set].
Ex:
Chapter 5
2.FILE NO:
001
Photo Printing from a Memory Card (MP370)
68
7
Use [ ] or [ ] to select the image number.
• Keep [ ] or [ ] pressed to advance quickly through the image numbers.
• To find the image number, you will need to print the index beforehand. (See page 65.)
8
Press [OK/Set].
Ex:
9
3.NUMBER OF PRINTS
1COPIES
Use [ ] or [ ] to select the number of copies of the photograph you want
to print (max. 99 copies).
NOTE
• For the number of sheets of paper you can load at a time in the multi-purpose tray, page 16.
10
Press [OK/Set].
Ex:
11
4.SELECT PAPER SIZE
*A4
Use [ ] or [ ] to select the print media size.
– <A4>:
– <LTR>:
– <4"x6">:
– <5"x7">:
12
Press [OK/Set].
Ex:
Chapter 5
A4 size
Letter size
Card size
Card size
5.SELECT PAPER TYPE
*PHOTO PAPER PRO
Photo Printing from a Memory Card (MP370)
69
13
Use [ ] or [ ] to select the print media type.
–<PHOTO PAPER PRO>:
–<PLAIN PAPER>:
–<HIGH RES. PAPER>:
–<PHOTO PAPER PLUS>:
–<GLOSSY>:
–<OTHER PHOTO PAPER>:
Suitable for photo paper pro.
Suitable for plain paper.
Suitable for high resolution paper.
Suitable for photo paper plus glossy.
Suitable for glossy photo paper and high gloss photo film.
Suitable when using photo paper other than that described
above (such as matte photo paper), or if you do not know the
paper type.
NOTE
• In order to obtain optimally attractive print results, when printing photographs, use
Canon-recommended photo paper pro or photo paper plus.
• If you selected <4"x6"> or <5"x7"> in step 11, you can only select <PHOTO PAPER PRO>,
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
14
Press [OK/Set].
15
Select whether to enable borderless printing or not. (See page 52.)
NOTE
• If you selected <PLAIN PAPER> in step 13, you cannot enable borderless printing.
• You can select the width to be cropped from the borders of the original image. (See page 52.)
16
Press [OK/Set].
17
Select whether to enable date printing or not. (See page 54.)
18
Press [OK/Set].
19
Select whether to enable vivid photo printing or not. (See page 53.)
NOTE
• If you selected <PLAIN PAPER> in step 13, you cannot enable vivid photo printing.
20
Press [OK/Set].
• Use [ ] or [ ] to view your settings on the LCD.
Ex:
Chapter 5
[SINGLE IMAGE]
PRO A4
[SINGLE IMAGE]
NO.001
01
Photo Printing from a Memory Card (MP370)
70
21
Press [Color].
NOTE
• To cancel printing, press [Stop/Reset].
• The image printed is enlarged or reduced automatically according to the print media size.
Depending on the print media size, the photographs may be cropped even if borderless printing
is not selected.
• Pressing [Black] does not start printing.
Printing a range of images
This printing method prints a range of photographs in sequence on a memory card. In order to select
the photographs to print, first print the index and note the image numbers assigned to them. You
can also print a range of images according to the recorded dates of photographs you select. To print
an index, see page 65.
Follow this procedure:
1
Turn ON the machine, and load the correct print media in the
multi-purpose tray.
NOTE
• For details on print media, see page 16.
• For details on how to load print media, see page 25.
2
Insert the memory card. (See page 49.)
3
Press [PHOTO].
4
Press [Menu] repeatedly until <1.PHOTO PRINT MODE> appears.
1.PHOTO PRINT MODE
*INDEX
5
Use [ ] or [ ] to select <SELECT RANGE>.
1.PHOTO PRINT MODE
SELECT RANGE
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Photo Printing from a Memory Card (MP370)
71
6
Press [OK/Set].
7
Use [ ] or [ ] to select <IMAGE NUMBER> or <DATE>.
z If you select <IMAGE NUMBER>:
1. Press [OK/Set].
Ex:
3.FIRST IMAGE:
001
2. Use [ ] or [ ] to select the first image number you want to print.
• Keep [ ] or [ ] pressed to advance quickly through the image numbers.
• To find the image number, you will need to print the index beforehand. (See page 65.)
3. Press [OK/Set].
Ex:
4.LAST IMAGE:
001
4. Use [ ] or [ ] to select the last image number you want to print.
• Keep [ ] or [ ] pressed to advance quickly through the image numbers.
5. Go to step 8.
z If you select <DATE>:
1. Press [OK/Set].
Ex:
3.DATE: From
02/06/2003
2. Use [ ] or [ ] to select the first recorded date of photographs you want to print.
• Keep [ ] or [ ] pressed to advance quickly through the dates.
• To find the date, you will need to print the index beforehand. (See page 65.)
3. Press [OK/Set].
Ex:
4.DATE: To
08/06/2003
4. Use [ ] or [ ] to select the last recorded date of photographs you want to print.
• Keep [ ] or [ ] pressed to advance quickly through the dates.
5. Go to step 8.
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72
8
Press [OK/Set].
Ex:
9
5.SELECT PAPER SIZE
*A4
Use [ ] or [ ] to select the print media size.
– <LTR>:
– <4"x6">:
– <5"x7">:
– <A4>:
10
Press [OK/Set].
Ex:
11
Letter size
Card size
Card size
A4 size
6.SELECT PAPER TYPE
*PHOTO PAPER PRO
Use [ ] or [ ] to select the print media type.
– <PHOTO PAPER PRO>:
– <PLAIN PAPER>:
– <HIGH RES. PAPER>:
– <PHOTO PAPER PLUS>:
– <GLOSSY>:
– <OTHER PHOTO PAPER>:
Suitable for photo paper pro.
Suitable for plain paper.
Suitable for high resolution paper.
Suitable for photo paper plus glossy.
Suitable for glossy photo paper and high gloss photo film.
Suitable when using photo paper other than that described
above (such as matte photo paper), or if you do not know the
paper type.
NOTE
• In order to obtain optimally attractive print results, when printing photographs, use
Canon-recommended photo paper pro or photo paper plus.
• If you selected <4"x6"> or <5"x7"> in step 9, you can only select <PHOTO PAPER PRO>,
<PHOTO PAPER PLUS>, or <OTHER PHOTO PAPER>.
12
Press [OK/Set].
13
Select whether to enable borderless printing or not. (See page 52.)
NOTE
• If you selected <PLAIN PAPER> in step 11, you cannot enable borderless printing.
• You can select the width to be cropped from the borders of the original image. (See page 52.)
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Photo Printing from a Memory Card (MP370)
73
14
Press [OK/Set].
15
Select whether to enable date printing or not. (See page 54.)
16
Press [OK/Set].
17
Select whether to enable vivid photo printing or not. (See page 53.)
NOTE
• If you selected <PLAIN PAPER> in step 11, you cannot enable vivid photo printing.
18
Press [OK/Set].
• Use [ ] or [ ] to view your settings on the LCD.
Ex:
19
[SELECT RANGE]
PRO A4
[SELECT RANGE]
NO.001-010
Press [Color].
NOTE
• To cancel printing, press [Stop/Reset].
• The image printed is enlarged or reduced automatically according to the print media size.
Depending on the print media size, the photographs may be cropped even if borderless printing
is not selected.
• Pressing [Black] does not start printing.
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74
DPOF (Digital Print Order Format) printing
This printing method prints photographs according to the DPOF settings specified on your digital
camera.
NOTE
• For information on how to set the DPOF functions, see the manual supplied with your digital camera.
The machine supports the following DPOF functions:
• Specified images printing
• Print style (individual photographs, index)
• Date or image number printing on individual photographs, date or image number printing on
index
• Number of copies to be printed
All other DPOF functions (shooting information, trimming, etc.) are not supported.
Follow this procedure:
1
Turn ON the machine, and load the correct print media in the
multi-purpose tray.
NOTE
• For details on print media, see page 16.
• For details on how to load print media, see page 25.
2
Insert the memory card. (See page 49.)
3
Press [PHOTO].
• When you insert a memory card registered with DPOF settings, the LCD will automatically
display <DPOF>.
Ex:
[DPOF]
PRO A4
NOTE
• If you press [Menu] and then [OK/Set] after inserting a memory card, you can set the print
media size and type before printing. When you are finished setting, press [Color] to start DPOF
printing.
• With this machine, you can add the following settings to the DPOF settings:
– Print media size
– Print media type
– Borderless printing
– Vivid photo printing
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75
4
Press [Color].
• The machine starts printing according to the DPOF settings.
NOTE
• To cancel printing, press [Stop/Reset].
• Pressing [Black] does not start printing.
Chapter 5
Photo Printing from a Memory Card (MP370)
76
Chapter
6
Photo Printing Directly
from a Digital Camera
(MP370)
Connecting a PictBridge compatible or Canon Bubble Jet Direct compatible digital camera or
digital video camcorder to the MP370 enables you to print captured images directly without using
a computer. When printing directly, use the USB cable supplied with your digital camera.
NOTE
• To photo print directly from a digital camera or a digital video camcorder, use only “PictBridge”- or Canon
“Bubble Jet Direct”-compatible digital cameras. For details on PictBridge, see Direct Printing for
PictBridge-compliant Digital Cameras.
• For connecting and printing directly from a digital camera, operate from the digital camera.
• It is recommended to use the digital camera AC adaptor when printing from a camera. If you do use a battery
pack, ensure that it is fully charged.
Chapter 6
Photo Printing Directly from a Digital Camera (MP370)
77
Media types for a digital camera
You can use the following Canon media:
z Photo Paper Pro
Digital Camera Setting: Card #1
Media Size: 4 in. x 6 in./101.6 mm x 152.4 mm
z Photo Paper Plus Glossy
Digital Camera Setting: Card #2
Media Size: 4 in. x 6 in./101.6 mm x 152.4 mm
Digital Camera Setting: Card #3
Media Size: 5 in. x 7 in./127 mm x 177.8 mm
z Photo Paper Pro or Photo Paper Plus Glossy
Digital Camera Setting: A4
Media Size: A4
Digital Camera Setting: LTR
Media Size: Letter
IMPORTANT
• When loading the print media in the multi-purpose tray, load it with the glossy side face up.
Chapter 6
Photo Printing Directly from a Digital Camera (MP370)
78
Printing directly from a digital camera
This section describes how to connect a digital camera to the machine and how to print
photographs.
IMPORTANT
• While using the machine, do not disconnect and connect the USB cable.
Follow this procedure:
1
Turn ON the machine, and load the print media in the multi-purpose tray.
NOTE
• For details on print media, see page 16.
• For details on how to load print media, see page 25.
2
Ensure that the digital camera is turned OFF.
3
Connect the digital camera to the
machine with the USB cable that came
with the digital camera.
NOTE
• When connected, the digital camera will
automatically turn ON. If not, turn it ON manually.
4
Display the image you want to print in the replay mode.
• If the camera will not change to the replay mode, refer to the manual supplied with your digital
camera for instructions on changing the camera to the replay mode.
• When the digital camera is correctly connected, the icon
will display on the
LCD of the digital camera and the LCD of the machine will display the following
message.
Ex:
Chapter 6
CAMERA DIRECT
COL
BLK
l
Photo Printing Directly from a Digital Camera (MP370)
79
5
Press [SET] on the digital camera.
• The print setting menu is displayed on the LCD of the digital camera.
6
Select [Style] and specify the paper size, bordered or borderless printing,
and date printing ON or OFF.
7
Specify the number of copies, select [Print], and then press [SET] on the
digital camera.
• The machine starts printing.
NOTE
• For the operation, print error messages and troubleshooting of the digital camera, refer to the manual
supplied with your digital camera.
• For print error messages and troubleshooting of the machine, see page 139.
• For the operation, print error messages and troubleshooting of the digital video camcorder, refer to the
manual supplied with your digital video camcorder.
• By operating the digital camera, you can make the following prints:
– By DPOF printing, you can print a specified number of copies of an image, and print an index.
– The images taken with an Exif 2.2 compatible digital camera are adjusted by the Photo Optimizer PRO
function.
– If date printing is set on the digital camera, the date of photographing will be printed (excluding the index
print).
– Images will be scaled automatically according to the size of the media selected on the digital camera.
• Digital camera operation does not support the following functions:
– Print quality setting
– Maintenance
The print head cannot be aligned from the digital camera. Align it from the operation panel of the machine.
(See page 108.)
• To disconnect the USB cable connecting the digital camera to the machine, follow the procedure below:
1. Disconnect the USB cable from the machine.
2. Turn OFF the digital camera.
3. Disconnect the USB cable from the digital camera.
• When disconnecting the USB cable, be sure to hold the connector by its sides.
Chapter 6
Photo Printing Directly from a Digital Camera (MP370)
80
Chapter
PC
7
Becoming Familiar with
the Software
Installing the software
If you have not already installed the software contained on the Setup CD-ROM supplied with this
machine, please do so now. For instructions, see Set-Up Guide or Software Guide.
NOTE
• For details on all features of the software, see Software Guide.
System requirements
To successfully install and operate the software, your system must meet the following
requirements:
z CD-ROM drive, or access to one over a network connection
z 256-colour or greater SVGA monitor (High Color or above recommended)
z IBM PC/AT or compatible computer
z Microsoft Internet Explorer version 4.01 or later (Service Pack* 2 or later)
z 65 MB or more of available hard disk space (150 MB or more recommended)
–MP Drivers: 50 MB or more
–MP Toolbox: 15 MB or more
Chapter 7
Becoming Familiar with the Software
81
z If using the machine with USB2.0 Hi-Speed:
This machine is standard-equipped with a USB2.0 Hi-Speed-corresponding connector.
Hi-Speed mode is a high-speed USB mode that greatly increases transmission speed. However,
to use the machine in USB2.0 Hi-Speed mode, you must connect it to a computer
standard-equipped with a USB2.0 Hi-Speed interface. Use a USB2.0-corresponding cable.
–Operating system: Microsoft Windows 2000 Professional (Service Pack* 4 or later)
Microsoft Windows XP (Service Pack* 1 or later)
–CPU: Pentium/Celeron 566 MHz processor or higher
–Required RAM: 128 MB or more (256 MB or more recommended)
NOTE
• Canon cannot guarantee the performance with all computers standard-equipped with a USB2.0 Hi-Speed
interface. For the most up-to-date information, see the Canon home page.
• As a USB2.0 Hi-Speed interface is fully compatible with USB Full-Speed (USB1.1-equivalent), you can use
it as a USB Full-Speed (USB1.1-equivalent) interface.
• This may not operate correctly with self-made computers, or store-brand computers.
• When installing the software in Windows 2000, you must have Service Pack* 4 or later version installed.
When installing the software in Windows XP, you must have Service Pack* 1 or later version installed.
*Service Pack is a set of modification programs provided by Microsoft Corporation. For how to
acquire Service Pack, contact Microsoft Corporation.
Chapter 7
Becoming Familiar with the Software
82
z If using the machine with USB Full-Speed (USB1.1-equivalent):
To use the machine with USB Full-Speed, your computer must meet the following requirements.
Use a USB-IF-approved USB cable not longer than 16 3/8 feet (5 meters).
–Operating system: Microsoft Windows 98
Microsoft Windows Me
Microsoft Windows 2000 Professional (Service Pack* 1 or later)
–CPU: Pentium/Celeron 233 MHz processor or higher (300 MHz or higher recommended)
–Required RAM: 64 MB or more (128 MB or more recommended)
–Operating system: Microsoft Windows XP
–CPU: Pentium/Celeron 300 MHz processor or higher
–Required RAM: 64 MB or more (128 MB or more recommended)
NOTE
• When installing the software in Windows 2000, you must have Service Pack* 1 or later version installed.
*Service Pack is a set of modification programs provided by Microsoft Corporation. For how to
acquire Service Pack, contact Microsoft Corporation.
IMPORTANT
• While the machine is printing from or scanning images to the computer, or the computer is in the sleep
mode or standby mode, do not disconnect and connect the USB cable.
User authority when using Microsoft Windows 2000/XP
When installing the software in Windows 2000, you must log on as Administrator or have
Administrator privileges. When installing the software in Windows XP, you must log on as
Administrator. For details, see Software Guide.
Chapter 7
Becoming Familiar with the Software
83
Software components
The following components are installed when you install the software. For the functions of each
type of software, see Software Guide or the manual supplied with each software.
MP Drivers
z Printer driver (See Software Guide.)
Enables you to print from any Windows application that supports printing.
z Scanner driver (ScanGear MP, WIA driver (only for Windows XP)) (See Software Guide.)
Enables you to scan an image to your computer.
MP Toolbox
Enables you to scan a document to your computer, and process and save it.
Utility Software
z Easy-PhotoPrint
z Easy-WebPrint
z ScanSoft OmniPage SE
z ArcSoft PhotoStudio
z Adobe Acrobat Reader
Using the MP Toolbox to scan images
Double-clicking the [Canon MP Toolbox 4.1] icon on the Windows desktop opens the MP
Toolbox. The MP Toolbox enables you to scan a document and images to your computer, and
process and save it. (See Software Guide.)
For more information on the functions and settings of the MP Toolbox, see page 92.
Chapter 7
Becoming Familiar with the Software
84
Uninstalling, reinstalling the software
If you do not need the MP Toolbox or MP Drivers any longer, or if they are not installed correctly,
uninstall them.
When uninstalling the software from Windows 2000, you must log on as Administrator or have
Administrator privileges. When uninstalling the software from Windows XP, you must log on as
Administrator.
IMPORTANT
• When uninstalling the MP Drivers, first uninstall the MP Toolbox. If the MP Drivers are uninstalled
beforehand, [Canon] may remain in [(All) Programs] of the [Start] menu after uninstallation of the
software.
Uninstalling the MP Toolbox
Follow this procedure:
1
Close any open software applications, including the MP Toolbox and virus
checkers.
• Click [×] at the upper-right of the screen to close the MP Toolbox.
2
Click [Start] on the taskbar, point to [(All) Programs], [Canon], and
[MP Toolbox 4.1], then click [Uninstall Toolbox].
3
Follow the instructions on the screen.
• When the Repair or Remove program selection screen is displayed, click the checkbox in
[Remove], then click [Next].
• If a message appears confirming whether to uninstall the application, click [OK]. Your
computer will restart.
• Restart your computer if a message asking you to do so appears.
Chapter 7
Becoming Familiar with the Software
85
Uninstalling the MP Drivers
Follow this procedure:
1
Close any open software applications, including virus checkers.
2
Click [Start] on the taskbar, point to [(All) Programs], [Canon], and
[MP Drivers], then click [Uninstall Drivers].
3
In [Please select the device to delete], select the name of this machine
([MP370 Series] or [MP360 Series]), then click [Perform].
4
Restart your computer if a message asking you to do so appears.
5
Disconnect the USB cable from the computer and the machine.
• When using Windows 2000, the [Unsafe Removal of Device] screen appears. Click [OK]. The
machine and the computer will not be adversely affected.
Reinstalling
After uninstalling the MP Toolbox and MP Drivers, install the software. (See Software Guide.)
Chapter 7
Becoming Familiar with the Software
86
Chapter
PC
8
Printing from Your
Computer
Before printing
Before printing, confirm as follows.
Is the software (MP Drivers) installed?
If the software is not yet installed, see Software Guide.
Is the machine specified as [Set as Default Printer]?
You can confirm whether the machine is specified as [Set as Default Printer] by opening the
[Printers] screen in an application software. If the machine is not set as the default printer, do as
follows:
1
Click [Start] on the taskbar, point to [Settings], then click [Printers].
• For Windows XP, click [Start], then click [Printers and Faxes].
2
In the [Printers] screen (for Windows XP, [Printers and Faxes] screen),
click the printer icon of the machine.
3
On the [File] menu, click [Set as Default Printer].
Is the correct paper set in the multi-purpose tray?
For details, see Chapter 3.
Chapter 8
Printing from Your Computer
87
Printing documents
Installing the MP Drivers enables you to print from application software supporting a print
function. The print procedure varies slightly depending on the application software. The basic print
procedure is explained here. For the actual operation, see the manuals of the application software
to be used for printing.
IMPORTANT
• While the machine is printing from the computer, or the computer is in the sleep mode or standby
mode, do not disconnect and connect the USB cable.
NOTE
• The menu screens and dialogue boxes that appear may vary, depending on the application software you are
using.
• The screen shots used in this procedure are from Windows XP.
Follow this procedure:
1
Load paper in the multi-purpose tray. (See page 25.)
2
Open the document in the application software, and select the command
to print.
• This in most cases will be [Print] in the [File] menu or toolbar.
3
In the [Print] dialogue box, make sure your machine is selected in the
[Printer] box or the drop-down list.
• If not, select your machine from the [Printer] box or the name drop-down list
.
Example: Microsoft Word
Chapter 8
Printing from Your Computer
88
4
Adjust the settings for your document as necessary, then click the print
command .
• This in most cases will be [OK] or [Print].
NOTE
• Be certain to adjust the paper size driver setting for the paper you are using.
• For details on how to change the settings, see Software Guide.
Cancelling printing
You can cancel printing either before or after the machine starts printing.
Cancelling before the machine starts printing
Follow this procedure:
1
In the [Print] dialogue box, click the button to cancel printing.
• This in most cases will be [Cancel].
Cancelling after the machine starts printing
Follow this procedure:
1
Click [Start] on the taskbar, point to [Settings], then click [Printers].
• For Windows XP, click [Start], then click [Printers and Faxes].
2
In the [Printers] screen (for Windows XP, [Printers and Faxes] screen),
double-click the printer icon of the machine.
3
Right-click the print job to be cancelled, then click [Cancel].
Changing print settings
Your machine is initially installed with factory-predefined settings, enabling you to print
immediately. You can change these print settings to suit the document you are printing. For details,
see the online Help or Software Guide.
You can define print settings in two ways:
z Changing print settings with the Print Advisor:
Displays as a wizard that guides you through a series of questions to select the appropriate print
settings for your document.
z Changing print settings manually:
You can manually change individual settings to suit your document.
Chapter 8
Printing from Your Computer
89
Changing print settings with the Print Advisor
Follow this procedure:
1
Open the document in the application software, and select the command
to print.
• This in most cases will be [Print] in the [File] menu or toolbar.
2
In the [Print] dialogue box, click [Properties].
3
In the [Properties] dialogue box, on the
[Main] tab, click [Print Advisor].
4
Follow the instructions on the screen.
Changing print settings manually
Follow this procedure:
1
Open the document in the application software, and select the command
to print.
• This in most cases will be [Print] in the [File] menu or toolbar.
2
In the [Print] dialogue box, click [Properties].
3
In the [Properties] dialogue box, change the settings on the relevant tab or
screen.
• To restore the original settings after changing them, click [Defaults].
4
Confirm, then click [OK] to apply the changes and close the dialogue box.
• The changes are applied to the settings, and the dialogue box closes.
• To cancel changing the settings and close the dialogue box, click [Cancel].
Chapter 8
Printing from Your Computer
90
Chapter
PC
9
Scanning
About scanning images
You can scan images from the machine to a computer, and save them in JPEG, TIFF, or Bitmap
format. And you can process that data by using the supplied application software to create original
images. Furthermore, you can use the supplied OCR (Optical Character Recognition) software to
convert scanned paper documents to text data.
Before scanning
Before scanning images, confirm as follows:
z Is the software (MP Drivers and MP Toolbox) installed?
If the software is not yet installed, see Software Guide.
z Does the document to be scanned meet the requirements for setting on the platen glass?
For details, see page 14.
IMPORTANT
• After turning the machine ON, or after recovering from Power Save mode (see page 111), the image
may not be correctly read by the machine. Wait at least one minute before scanning.
Chapter 9
Scanning
91
Scanning methods
There are three methods of scanning images to your computer:
z Using the MP Toolbox (See below)
z Using a TWAIN- or WIA- (Windows XP only) compliant Windows application software
(See page 95.)
z Scanning with the operation panel of the machine (See page 96.)
This section explains how to scan using these methods.
IMPORTANT
• While the machine is scanning images to the computer, or the computer is in the sleep mode or standby
mode, do not disconnect and connect the USB cable.
Scanning using the MP Toolbox
MP Toolbox contains buttons for scanning documents to your computer and processing and saving
them. For details on using the MP Toolbox, see Software Guide.
Follow this procedure:
1
2
Load the document on the platen glass. (See page 15.)
On the Windows desktop, double-click [Canon MP Toolbox 4.1].
• Or, click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Toolbox 4.1], then click
[Toolbox 4.1].
• The MP Toolbox opens.
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92
3
Click the MP Toolbox button to be used.
Save-1
Save-2
File
Scan-1
Scan-2
Mail
OCR
Settings
The document is scanned in black & white, and saved.
The document is scanned in colour, and saved.
The document is scanned, and stored as a PDF file.
The document is scanned, and displayed in a registered application
software.
The document is scanned, and displayed in a registered application
software.
The document is scanned, and the image is attached to an e-mail using an
e-mail application software.
The document is scanned, and converted to text data by an OCR (Optical
Character Recognition) application software.
When a scanner other than this machine is connected to the computer, this
button will allow you to select which scanner to use. Also, you can change
the correspondence between the MP Toolbox buttons and the [Black] and
[Color] keys.
When the utility software on the Setup CD-ROM are installed, one part will be registered in the
MP Toolbox buttons.
[OCR] button
ScanSoft OmniPage SE
[Scan-1] button
ArcSoft PhotoStudio
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Scanning
93
4
If the settings screen appears, change the settings as necessary.
• For details on the settings of the screens, see Software Guide.
Ex: Settings screen for [Mail] button
5
Click [Start].
• The document is scanned.
NOTE
• The scanned document will be saved in the following location, depending on your computer environment.
– If the [My Documents] folder contains the [My Pictures] folder, a folder with the scanning date will be
created in the [My Pictures] folder, and your document will be saved in this folder.
– If there is no [My Pictures] folder, a folder with the scanning date will be created in the [My Documents]
folder, and your document will be saved in this folder.
• If you clicked [File], [Scan-1], [Scan-2], [Mail], or [OCR] in step 3, the scanned image will be displayed in
the application after scanning. Send the e-mail message or perform OCR conversion. The scanned image will
not be displayed if you have not installed the applications on the Setup CD-ROM or if you have not set the
[Link scanned images to] setting. (See Software Guide.)
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Scanning
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Scanning from an application software
You can scan an image from a TWAIN- or WIA- (Windows XP only) compliant application
software and use the image in that application software. This procedure varies depending on the
application software. Only one example is explained here. For the detailed procedure, refer to the
manual of the application software you are using.
1
2
Load the document on the platen glass. (See page 15.)
3
Select the scanner driver.
Start the application software to which you will scan the document and select
the command to scan (such as [Import], [Acquire image], etc.).
• With Windows XP, you can use the ScanGear MP or the WIA driver as the scanner driver.
– When using ScanGear MP, select [Canon MP370] or [Canon MP360].
– When using a WIA driver, select [WIA Canon MP370] or [WIA Canon MP360].
4
If necessary, in the scanner driver dialogue box, preview the scan and make
adjustments. (See Software Guide.)
5
Click [Scan].
• When scanning is completed, the scanned image will appear in the application
software’s display area.
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Scanning
95
Scanning with the operation panel of the machine
By pressing [Color] or [Black] on the machine, you can scan documents to your computer.
Pressing [Color] has the same effect as clicking [Save-2] in the MP Toolbox. Pressing [Black] has
the same effect as clicking [Save-1].
You can change the setting for [Save-1] and [Save-2], or assign to them the same operations as the
other buttons. (See Software Guide.)
Follow this procedure:
1
2
3
Load the document on the platen glass. (See page 15.)
Press [SCAN].
• The machine switches to scan mode.
Press [Color] for colour scanning, or [Black] for black & white scanning.
• The document is scanned.
NOTE
• Although the MP Toolbox and the MP Toolbox settings dialogue box open when [Color] or [Black] is
pressed, the document will be scanned without having to click [Start] in the MP Toolbox.
• The subsequent procedure varies depending on your settings.
• The scanned document will be saved in the following location depending on your computer environment.
– If the [My Documents] folder contains the [My Pictures] folder, a folder with the scanning date will be
created in the [My Pictures] folder, and your document will be saved in this folder.
– If there is no [My Pictures] folder, a folder with the scanning date will be created in the [My Documents]
folder, and your document will be saved in this folder.
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Chapter
10 Maintenance
Replacing ink tanks
Low ink warning
When ink is running low, the LCD will display <BLACK INK LOW>, <colour INK LOW>, or
<BLACK/colour INK LOW> warning you to have a new ink tank ready before the ink runs out.
When copying or photo printing, if the machine stops printing when the warning appears, you can
continue printing by pressing [OK/Set]. However, note that ink may run out (when printing from a
computer, printing does not stop even if this warning message appears).
You can check the current ink level at any time. (See page 103.)
NOTE
• If the low ink warning does not display even when ink runs low (see page 103), set <LOW INK WARNING>
to <ON>. (See page 147.)
When to replace an ink tank
In general, you will need to replace an ink tank when print quality deteriorates or printouts are
blank. However before replacing, refer to the flowchart on page 104 to check whether print quality
deterioration is due to another problem.
Compatible ink tanks
Ink tanks compatible with the machine are as follows:
z Black ink tank: BCI-24 Black
z Color ink tank: BCI-24 Color
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Maintenance
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z Guidelines
CAUTION
• Keep the print head and ink tanks out of the reach of children. If a child inadvertently ingests ink,
consult a physician immediately.
• To ensure optimum printing results and to avoid printing problems, Canon recommends using
original Canon ink tanks only. Damage caused by using refilled tanks is not covered by Canon's
warranty.
• Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and
the ink counter may not be accurate.
• For best ink quality, use ink tanks within one year of purchase. After placing ink tanks in the machine,
use the ink tanks within six months.
• Do not open the ink tank packaging until ready to install. After opening the ink tank packaging, use
the ink tanks within six months.
• Do not touch printouts with wet hands or spill liquids on them as the ink may run.
• Replace ink tanks quickly. Once installed, do not remove from the machine and leave out in the open.
Doing so may cause the ink tank not to function when reinstalled in the machine.
Replacing an ink tank
This section describes how to replace an ink tank. To know when to replace an ink tank, see
page 97. After replacing an ink tank, reset the ink counter as quickly as possible. (See page 102.)
Please note that if you do not reset the ink counter after replacing an ink tank, the low ink warning
will not display properly (see page 97) and you will not be able to check the ink level. (See
page 103.)
CAUTION
• Do not replace ink tanks while the machine is printing or performing another operation.
Follow this procedure:
1
Make sure the power is turned ON.
2
Lift the scan unit until it locks into place
.
• When the machine is ON, the paper output tray
automatically opens when the scan unit is lifted
.
If the paper output tray does not open, press the Open
button to open the paper output tray.
• The print head holder moves to the middle.
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Maintenance
98
3
Open the inner cover.
CAUTION
• Do not try to manually move or stop the print head
holder.
• Do not touch any metal parts.
4
Hold the empty ink tank’s tab and pull
forward to release. Lift out the ink tank.
CAUTION
• Do not remove the print head from the machine.
• Remove one ink tank at a time.
• Do not touch the round shaft , transparent film
, film cable
, ink absorber (sponge part)
,
or any metal parts.
IMPORTANT
• Discard the empty ink tank immediately according
to local laws and regulations for disposal of
consumables.
• Handle ink tanks carefully to avoid staining
clothing or the surrounding area.
A
Chapter 10
B
C
Maintenance
D
99
5
Remove the new ink tank from its
packaging. Then hold the ink tank as shown
and remove the protective cap .
CAUTION
• Do not touch the ink port .
• Do not shake or drop the ink tank as the ink may
leak and stain your clothes or hands.
• Do not attempt to reattach the protective cap once
you remove it.
• Do not place the ink port in contact with any other
surface.
6
A
B
Insert the ink tank into the empty slot on the
print head.
• Press firmly on the ink tank's tab until it locks into
place.
IMPORTANT
• Set a black ink tank in the right slot of the print
head.
• Set a colour ink tank in the left slot of the print head.
7
If you need to replace another ink tank, repeat steps 4 to 6.
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Maintenance
100
8
Close the inner cover.
CAUTION
• Press the centre of the inner cover until the cover locks into place.
9
Return the scan unit to its original position.
• The LCD displays a message asking if you replaced an ink tank.
INK TANK CHANGED?
- YES
NO +
10
Press [ ].
• The LCD displays a message asking if you replaced the black ink tank.
BLACK INK CHANGED?
- YES
NO +
l
11
If you replaced the black ink tank, press [ ]. If you did not, press [ ].
• The LCD displays a message asking if you replaced the colour ink tank.
colour INK CHANGED?
- YES
NO +
12
If you replaced the colour ink tank, press [ ]. If you did not, press [ ].
• The ink counter is now reset, and replacement of the ink tanks is completed.
NOTE
• To check the ink level of the ink tanks at any time, see page 103.
• Pressing [ ] does not reset the ink counter. Be sure to press [ ] if you replaced the ink tank.
• If you pressed [ ] by mistake, follow the procedure to reset the ink counter. (See page 102.)
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Maintenance
101
Resetting the ink counter
The ink counter keeps track of how much ink is left in the ink tanks, enabling the machine to warn
you when ink is running low. Thus, reset the ink counter when replacing ink tanks. Also you can
check the current ink level of the ink tanks at any time.
When you replace an ink tank, the LCD will automatically prompt you to reset the ink counter.
However, if for any reason you did not reset the ink counter when replacing the ink tanks, follow
this procedure to reset it.
NOTE
• PC You can also reset the ink counter from your computer. (See Software Guide.)
• The ink counter cannot be reset while the [Alarm] lamp is lit.
Follow this procedure:
1
Press [Additional Functions].
USER DATA
1.INK VOLUME
2
Use [ ] or [ ] to select <1.INK VOLUME>.
USER DATA
1.INK VOLUME
3
Press [OK/Set].
INK VOLUME
1.LOW INK WARNING
4
Use [ ] or [ ] to select <2.INK COUNT RESET>.
INK VOLUME
2.INK COUNT RESET
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5
Press [OK/Set].
• The LCD displays a message asking if you replaced the black ink tank.
BLACK INK CHANGED?
- YES
NO +
NOTE
• Do not press any keys other than [ ] or [ ].
6
If you replaced the black ink tank, press [ ]. If you did not, press [ ].
• The LCD displays a message asking if you replaced the colour ink tank.
colour INK CHANGED?
- YES
NO +
7
If you replaced the colour ink tank, press [ ]. If you did not, press [ ].
• The ink counter is now reset.
NOTE
• Press [Stop/Reset] to switch the machine to standby mode.
Checking the ink level
If you reset the ink counter when you installed/replaced the ink tanks, you can check the current
ink level of the ink tanks at any time.
To check the current ink level of the ink tanks, press [COPY], [SCAN], or [PHOTO].
The LCD will display the ink level for approx. three seconds.
Ex:
COL
COPY MODE
BLK
Indicates the remaining ink volume at three levels.
?
Indicates the ink counter was not reset after replacing the ink tanks.
NOTE
• The LCD will not display the ink level when <LOW INK WARNING> is set to <OFF>.
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103
Maintaining the print head
You can print a nozzle check pattern to check whether each print head is operating properly, and
then clean or align the print head.
Flowchart of print head maintenance
Step 1
Print the nozzle check pattern.
This pattern enables you to check whether the ink is ejecting from the print head nozzles correctly and whether the
print head is aligned. For instructions on printing and reading the nozzle check pattern, see page 105 and page 106.
If the nozzle check patterns are not printed
correctly,
Step 2
Perform normal print head cleaning.
(See page 107.)
If there is no improvement,
Step 3
Perform deep print head cleaning.
(See page 107.)
If the print head position patterns are not
uniform,
Step 2
Align the print head. (See page 108.)
If there is no improvement,
Step 3
Replace the ink tanks. (See page 98.)
If there is no improvement,
Step 4
Replace the ink tanks. (See page 98.)
If there is no improvement,
If there is no improvement,
The print head may be damaged. Contact your local
authorised Canon dealer or the Canon help line.
Chapter 10
Maintenance
104
Printing the nozzle check pattern
The nozzle check pattern shows whether the print head is operating properly.
NOTE
• PC You can also print the nozzle check pattern from your computer. (See Software Guide.)
Follow this procedure:
1
Load A4- or letter-size plain paper in the multi-purpose tray.
2
Press [Additional Functions].
USER DATA
1.INK VOLUME
3
Use [ ] or [ ] to select <2.MAINTENANCE>.
USER DATA
2.MAINTENANCE
4
Press [OK/Set].
MAINTENANCE
1.NOZZLE CHECK
5
Press [OK/Set].
• The machine prints a nozzle check pattern.
Nozzle check pattern
For details on confirming the nozzle check pattern, see
page 106.
Print head position
For details on confirming the print head position
pattern, see page 106.
Chapter 10
Maintenance
105
Confirming the nozzle check pattern
This section describes how to confirm the nozzle check pattern and print head position pattern.
1
2
3
NOTE
• If the ink level is low, the nozzle check pattern is not printed correctly. If the ink level is low, replace the
relevant ink tank. (See page 98.)
z If the lines are broken, or white lines are present in pattern
:
1. Clean the print head. (See page 107.)
Broken lines
z If the pattern
White lines
is not uniform:
1. Align the print head. (See page 108.)
Not uniform
z If white vertical lines are obvious in pattern
Uniform
:
1. Align the print head. (See page 108.)
White lines
Chapter 10
Maintenance
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Cleaning the print head
If the printed nozzle check pattern is broken, missing, or a specific colour is not printed, clean the
print head.
NOTE
• Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in
the ink tanks.
• Your machine performs print head cleaning every time you plug in the power cord. The machine also
performs the cleaning periodically when it is ON.
• PC You can also clean the print head from your computer. (See Software Guide.)
Follow this procedure:
1
Press [Additional Functions].
2
Use [ ] or [ ] to select <2.MAINTENANCE>.
3
Press [OK/Set].
4
Use [ ] or [ ] to select <2.CLEANING> or <3.HEAD REFRESHING> as
necessary.
Ex:
MAINTENANCE
2.CLEANING
– <CLEANING>:
Performs normal print head cleaning.
– <HEAD REFRESHING>: Performs deep print head cleaning.
5
Press [OK/Set].
Ex:
CLEANING
IMPORTANT
• If normal print head cleaning does not result in improvement, perform deep print head
cleaning.
Chapter 10
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Aligning the print head
If you have printed the nozzle check pattern (see page 105) and determined that the print head
needs aligning, align it from the operation panel.
NOTE
• PC You can also align the print head from your computer. (See Software Guide.)
Follow this procedure:
1
Load A4- or letter-size plain paper in the multi-purpose tray.
2
Press [Additional Functions].
3
Use [ ] or [ ] to select <2.MAINTENANCE>.
4
Press [OK/Set].
5
Use [ ] or [ ] to select <4.ALIGN PRINT HEAD>.
MAINTENANCE
4.ALIGN PRINT HEAD
6
Press [OK/Set].
HORIZ. PATTERN
PRINTING...
• The machine prints a print head position pattern.
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108
7
Beginning from column A on the printout, enter checkmarks in the
patterns that have the most solid image.
Bad example
A column
Least solid box
Good example
Most solid box
8
Use [ ] or [ ] to select the pattern number that you checked in column A
on the printout in step 7.
Ex:
CHANGE H VALUE
A
O
Column
9
Press [OK/Set].
Ex:
10
Select pattern number with most solid image.
CHANGE H VALUE
B
O
Repeat steps 8 and 9 for columns B to K.
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Maintenance
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Using the calibration function
If the colour tone of copies or scans of photos differs from that of the original, you can use the
calibration function to adjust the colour tone printed.
Follow this procedure:
1
Press [Additional Functions].
2
Use [ ] or [ ] to select <2.MAINTENANCE>.
3
Press [OK/Set].
4
Use [ ] or [ ] to select <6.CALIBRATION>.
MAINTENANCE
6.CALIBRATION
5
Press [OK/Set].
CALIBRATING...
• The machine starts calibrating.
• When calibration completes, the machine switches to the standby mode.
Chapter 10
Maintenance
110
Setting the Power Save Timer
Power Save mode is the mode in which the scanning lamp is extinguished. You can specify the
length of time until the machine enters the Power Save mode by using the Power Save Timer
setting. If you perform an operation immediately after recovering from Power Save mode, the
image may not be correctly read by the machine. If you use the machine frequently, we recommend
that you set the Power Save Timer to <4 HOURS> or <8 HOURS>.
IMPORTANT
• After recovering from Power Save mode, wait at least one minute before scanning or copying.
• The default setting is <1 HOUR>.
Follow this procedure:
1
Press [Additional Functions].
2
Use [ ] or [ ] to select <7.POWER SAVE TIMER>.
USER DATA
7.POWER SAVE TIMER
3
Press [OK/Set].
Ex:
4
POWER SAVE TIMER
1 HOUR
Use [ ] or [ ] to select the time to switch the machine to Power Save
mode.
– <1 HOUR>:
– <4 HOURS>:
– <8 HOURS>:
5
Switches the machine to Power Save mode if any key on the operation panel
is not pressed for one hour.
Switches the machine to Power Save mode if any key on the operation panel
is not pressed for four hours.
Switches the machine to Power Save mode if any key on the operation panel
is not pressed for eight hours.
Press [OK/Set].
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Maintenance
111
Cleaning your machine
This section describes the necessary cleaning procedures for your machine.
CAUTION
• Be sure to turn OFF the power and disconnect the power cord before cleaning the machine.
• Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the
components or generate static charges. Use a soft cloth to avoid scratching the components.
• Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean
the machine; these can damage the machine's components.
Cleaning the platen glass and document cover
Wipe the platen glass , and the inner side of the
document cover (white area)
with a clean, soft,
lint-free cloth moistened with water. Then wipe with
a clean, soft, dry, lint-free cloth making sure not to
leave any residue, especially on the platen glass. If
you have trouble getting the scanning area clean, wipe
with diluted mild detergent.
A
B
Cleaning the exterior
Wipe the machine’s exterior with a clean, soft, lint-free cloth soaked in water and tightly wrung.
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Maintenance
112
Cleaning the roller
Clean the roller when print media does not feed correctly.
Follow this procedure
1
Remove any print media from the multi-purpose tray.
2
Press [Additional Functions].
3
Use [ ] or [ ] to select <2.MAINTENANCE>.
4
Press [OK/Set].
5
Use [ ] or [ ] to select <5.ROLLER CLEANING>.
MAINTENANCE
5.ROLLER CLEANING
6
Press [OK/Set].
ROLLER CLEANING
• The machine starts cleaning the roller.
7
When cleaning has finished, repeat steps 2 to 6 twice.
8
Load A4- or letter-size plain paper in the multi-purpose tray and repeat
steps 2 to 6 three more times.
Chapter 10
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113
Chapter
11 Troubleshooting
Paper is jammed
Removing jammed paper
If <CLEAR PAPER JAM> is displayed on the LCD, follow this procedure to clear the paper jam.
Clearing jams in the paper output tray
Follow this procedure:
1
Gently pull any jammed paper out of the
paper output tray.
• If you cannot see any jammed paper in the paper
output tray, remove it from the machine’s interior.
2
Press [OK/Set].
• PC If you are printing from an application software, follow the instructions displayed on your
computer.
Clearing jams from the multi-purpose tray
Follow this procedure:
1
Gently pull out any jammed paper from the multi-purpose tray.
2
Press [OK/Set].
• PC If you are printing from an application software, follow the instructions displayed on your
computer.
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Troubleshooting
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If there are repeated paper jams
Paper jams can occur repeatedly when the roller is not operating correctly, or print media is not
loaded correctly. Paying attention to the following points, reload the paper or clean the roller.
Roller
zIs the roller clean?
If the roller is dirty, clean it. (See page 113.)
zIs the roller operating properly?
If the roller is not operating properly, contact your local authorised Canon dealer or the Canon help
line.
Print media
zDo the sheets of paper stick together?
Fan the sheets of paper well before loading.
zAre the edges of the paper aligned?
Align the edges of the paper.
zIs the paper guide adjusted correctly?
Adjust the paper guide correctly.
zDoes the paper stack exceed the paper limit mark?
Make sure the paper stack does not exceed the paper limit mark when loading. (See page 25.)
zIs there any different type of print media in the paper stack?
Only use the same type of paper.
zDoes the print media meet the requirements of this machine?
Use the print media meeting the requirements of this machine. (See page 16.)
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Troubleshooting
115
The cover cannot be closed
The inner cover cannot be closed
zThe scan unit is returned to its original position before the inner cover is
closed.
Lift the scan unit until it locks into place, and close the inner cover by pressing the centre of the
cover until the cover locks into place. Then, return the scan unit to its original position.
The paper output tray cannot be closed
zThe inner cover is not closed properly.
Lift the scan unit until it locks into place, then press the centre of the inner cover until the cover
locks into place.
The paper output tray cannot be opened
zThe machine is not placed on a flat surface.
Place the machine on a flat surface.
Problems outputting
Nothing displays on the LCD (there is no power)
When you connect the power cord to the machine and wall outlet, and press [ON/OFF], the
machine powers ON and a message is displayed on the LCD.
While the [Alarm] lamp flashes, the machine is initialising and you will not be able to use it. Wait
until the [Alarm] lamp stops flashing.
If nothing is displayed on the LCD, check the cause of the error and take corrective actions
according to the following:
zThe power cord is not correctly connected.
Securely connect the power cord to the machine and wall outlet.
zYou have not pressed [ON/OFF].
The machine will power ON and the LCD will display a message when you connect the power cord
and press [ON/OFF].
zThe wall outlet is not working normally.
Connect another electrical appliance to the wall outlet and check whether the wall outlet is working
properly.
Chapter 11
Troubleshooting
116
zThe power cord is connected to a table tap, OA tap or extension cord.
Disconnect the power cord from any table taps, OA taps or extension cords and connect directly to
the wall outlet. If the machine powers ON when the power cord is connected directly, the table taps,
OA taps or extension cords are probably defective and should be replaced. If they have a power
switch, check that it is turned ON.
zThe power cord is defective.
Either replace the power cord with another, suitably fused, or using a tester, check whether the cord
is defective.
Cannot print at all, cannot print correctly
When copying or printing from a computer
zThe [Alarm] lamp is flashing.
If it is flashing, see “When the [Alarm] lamp flashes,” on page 134.
zThe ink tanks are not installed correctly.
Lift the scan unit until it locks into place, and open the inner cover, then check that the ink tanks
are securely inserted. Also, check that the ink tanks are inserted in the correct slots. (See page 98.)
zThe ink is not ejecting correctly, or the print head is misaligned.
Print the nozzle check pattern. (See page 105.)
zThe paper is too thick.
Use 17 lb.–28 lb. (64 g/m2–105 g/m2) paper. (See page 16.)
zThe paper stack exceeds the capacity of the multi-purpose tray.
If the paper stack exceeds the paper limit mark, or exceeds the capacity of the multi-purpose tray,
reduce the amount of paper. (See page 16.)
zThe paper is not loaded correctly.
Check that the paper has been loaded correctly and that the paper guide is properly adjusted. (See
page 25.)
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Troubleshooting
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zThe paper is creased or curled.
You cannot use paper that is creased. Uncurl the paper, then load it into the multi-purpose tray.
zThe roller is dirty.
Clean the roller. (See page 113.)
zThere is some foreign matter in the multi-purpose tray.
Check and remove any foreign matter.
zInk has run low or out.
Check whether the ink tanks are empty. Replace the ink tanks if necessary.
zThe paper thickness lever is not set correctly.
When the paper thickness lever is set incorrectly and you print or copy documents with large
quantities of ink such as documents with a lot of details, the printout may curl or smudge. Move
the paper thickness lever to the correct position according to the print media type. (See page 16.)
zRecommended print media is not used.
Use recommended print media. (See page 16.)
zThe paper type set from the computer or operation panel of the machine
differs from the type of paper loaded in the multi-purpose tray.
Set to the print media type loaded. (See page 29.)
zThe print head is dirty.
Clean the print head. (See page 107.)
zThe machine’s interior is dirty.
If the machine’s interior is dirty with ink or there is a build-up of paper dust, your printout may
contain ink stains or be smudged. Clean the machine. (See page 112.)
Chapter 11
Troubleshooting
118
When copying
zThe document is not loaded correctly.
Check that the document is loaded correctly on the platen glass. (See page 15.)
zThe image quality displayed on the LCD is not suitable for the document.
Set an image quality suitable for the document. (See page 32.)
zThe document is not loaded with the side to be copied face down.
The side to be copied should be face down.
zThe document or photograph set on the platen glass was printed from your
machine.
Image quality may be poor if you copy a printed document or photograph. Instead, reprint the
photograph from the memory card, or the document from your computer.
zThe platen glass or the inner side of the document cover is dirty.
Clean the platen glass and the inner side of the document cover. (See page 112)
Paper curls
zYou are using thin paper to print.
Use 17 lb.–28 lb. (64 g/m2–105 g/m2) paper. (See page 16.)
zYou have set curled paper in the multi-purpose tray.
Uncurl the paper, then load it into the multi-purpose tray.
zYou are printing images that use a large quantity of ink such as
photographs or pictures.
Use thicker paper such as high resolution paper or glossy photo paper.
Chapter 11
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119
Outputting stops in-progress
When copying or printing from a computer
zPaper does not feed properly.
See “Cannot print at all, cannot print correctly,” on page 117.
zThe machine has been printing continuously over a long period.
If so, the print head will overheat. To protect the print head, printing will stop temporarily and
resume after a period of time. Interrupt printing when appropriate, turn OFF the machine, and wait
at least 15 minutes.
CAUTION
• The area around the print head may become extremely hot. Do not under any circumstances touch it.
When copying
zYou are copying high-resolution documents such as photographs or
illustrations.
If you are copying high-resolution documents, processing the data will take time, and copying will
appear to have stopped. Wait until data is processed. If you are copying a document with a large
printing area (with small margins) or are copying multiple sets, copying may stop to allow the ink
time to dry.
Memory card problems (MP370)
Memory card is not recognised
zThe memory card is not correctly inserted into the card slot.
• Reinsert the memory card into the card slot securely. (See page 49.)
• Reinsert the memory card into the appropriate card slot. (See page 49.)
• Reinsert the memory card into the card slot with its front side (labelled side) facing outside.
(See page 49.)
zThe xD Picture card is directly inserted into the card slot.
Remove the memory card, insert it into the CF card adaptor correctly, and insert the CF card
adaptor into the card slot. (See page 49.)
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zThe memory card or the CF card adaptor (in case of xD Picture card) is
defective.
Try with another memory card and if you do not experience a problem, the first memory card may
be damaged. In this case, reformat the memory card with the digital camera. When you reformat
the memory card with the digital camera, all the data on the memory card will be deleted. If you
can read image data on the computer, reformat the memory card after you have backed up the
image data.
If you still have problems with another memory card, the CF card adaptor may be defective, or the
card is not operating correctly with the machine.
Images on the memory card are not recognised
zThere is no image on the memory card.
Check if there is any image data on the memory card using your digital camera or computer.
zThere is some invalid image data on the memory card.
If < NO FILES ON CARD> is displayed on the LCD, there are only invalid images on the memory
card. If a message is displayed, see page 138.
Cannot print correctly from the memory card
z“?” is printed in the index.
The image data does not comply with the DCF (Design Rule for Camera File System) standard, or
the image data is not in JPEG format. Check the image data in your digital camera or computer. Or,
the size of the image data may be too large. If you cannot print the photograph from the machine,
print it from your computer.
PC
Cannot write to a memory card from PC
z<CARD PROTECT> is set to <ON> or Photo Print mode is entered.
Press [Additional Functions] and set <CARD PROTECT> to <OFF>. After switching to any mode
other than Photo Print, disconnect and reconnect the USB cable.
zCannot write to an SD memory card.
If you are using an SD memory card, depending on how you insert it, the write protect lock
occasionally may lock. If this occurs, release the SD memory card lock, and while being cautious
not to engage the write protect lock, insert the memory card.
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PC
Removable disk does not appear in Windows Explorer
zA drive following the local volumes and CD-ROM drives is assigned as a
network drive.
If you experience this problem:
1. Assign the network drive to any other drive letter.
2. Restart your computer.
The [Unplug/Eject] icon does not appear
(Windows 2000)
PC
zIn the case of a multi-function machine, the [Unplug/Eject] icon does not
appear even when you select [Show Unplug/Eject icon in the taskbar] in the
[Unsafe Removal of Device] dialogue box that is displayed when you turn
OFF the machine or disconnect the USB cable.
You do not need to use the [Unplug/Eject] icon when you turn OFF the machine or disconnect the
USB cable.
The machine does not appear in [Hardware devices] in
the [Add/Remove Hardware] dialogue box (Windows 2000)
PC
zIn the case of a multi-function machine, the machine does not appear in
[Hardware devices] in the [Add/Remove Hardware] dialogue box.
The [Unsafe Removal of Device] dialogue box will display the message [To safely unplug or eject
any of the following devices, first use the Hardware wizard in the Control Panel to stop the device].
There is however no need to unplug a device with [Add/Remove Hardware] when you turn OFF
the machine or disconnect the USB cable.
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In Windows Explorer, you cannot display
[Thumbnails] (Windows 2000)
PC
z<CARD PROTECT> is set to <ON> or Photo Print mode is entered.
Press [Additional Functions] and set <CARD PROTECT> to <OFF>. After switching to any mode
other than Photo Print, disconnect and reconnect the USB cable.
The memory card is recognised as a drive other than
[Removable Disk]
PC
zYou turned ON your computer with a memory card inserted in the machine.
Some computers may have this trouble. Remove the memory card and restart your computer.
PC
Computer cannot be started
zYou turned ON your computer with a memory card inserted in the machine.
Some computers may have this trouble. If a memory card is inserted in the machine and the
machine is connected to the computer, your computer may not start. Remove the memory card,
then start the computer. In the computer’s BIOS settings, if you set up the order so that the hard
disk that starts Windows starts before the USB device, your computer will start even with a
memory card inserted in the machine. For details on BIOS settings, refer to the manual supplied with
your computer.
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PC
Problems installing and uninstalling software
MP Drivers/MP Toolbox
zYou have not followed the instructions in the Set-Up Guide to install the
software.
If you have not followed the installation procedure correctly, reinstall the software. If there was an
error during installation and installation was not completed, restart your computer and reinstall the
software.
zOther applications are open.
If you have other applications (including virus checkers) open, close all of them and reinstall the
software.
zThe computer has an old version of the software installed. (Canon
MultiPASS is registered as a startup item in the Start menu program.)
Uninstall the earlier version of the software following the instructions in the Software Guide of that
version, and reinstall the new version.
MP Toolbox only
zInstallation did not complete for some reason, and unnecessary files
remain.
Follow this procedure: (See Software Guide.)
1. To prepare for forced re-installation, on the Windows desktop, double-click [My Computer].
Open the CD-ROM icon, then double-click [\MP\English\Toolbox\Setup\Frclnst.exe].
2. Return to the folder a level above, then double-click [\MP\English\Toolbox\Setup.exe] to
re-install.
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MP Drivers only
zWindows 2000 Service Pack 1 (SP1) is not installed on the computer.
Install Windows 2000 Service Pack 1 (SP1) or later. For how to acquire Service Pack, contact
Microsoft Corporation.
Uninstallation of the MP Drivers takes too long (Windows XP).
zOther applications, such as a virus checker, are running.
Close any open applications (including virus checkers) before uninstalling the software.
Uninstallation was completed, but the [Canon] folder remains in the
[Start] menu.
zYou uninstalled the MP Drivers before uninstalling the MP Toolbox.
In the [Start] menu, open [Taskbar and Start Menu Properties] and remove [Canon] from here.
The message <Version conflict> appears on your computer
(Windows 98).
zThe computer has Photoshop installed.
If the message <Version conflict> or <Windows 98 file language or...> appears during installation,
click [Yes] or [No]. Whichever you click, installation thereafter will continue trouble-free. Also,
the installed MP Drivers can be used without problem.
Cannot use the software after upgrading to Windows XP.
zThe software was installed in Windows 98/Me/2000 and you upgraded to
Windows XP without uninstalling the software.
Uninstall the software and then reinstall it. (See page 85.)
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In [Device Manager], green mark [?] is displayed (Windows Me).
zIn [Device Manager], green mark [?] is displayed.
Under [Device Manager], the green mark [?] is displayed on [USB Composite Device] in [USB
(Universal Serial Bus) Controller] in Windows Me. However, as this is not a problem, continue to
use the machine as is.
You installed the utility software, such as ArcSoft PhotoStudio or
ScanSoft OmniPage SE, on the Setup CD-ROM but they were not
registered in the MP Toolbox.
zYou installed the applications with the MP Toolbox open.
Click [Defaults] to register them. (See Software Guide.)
PC
Problems printing from your computer
zThe background of the BJ Status Monitor picture is yellow or red.
Follow the instructions in the BJ Status Monitor. (See Software Guide.)
If <Service error 5100> appears:
Clear the paper jam (see page 114) or whatever is preventing the print head holder from moving,
then cancel printing from your computer and press [OK/Set].
If the message remains, press [ON/OFF] to turn the machine OFF, then press again to turn it ON.
zYou are trying to print in DOS.
You can only print in Windows and not in DOS.
zAn application error or <General Protection Fault> error is displayed on the
computer. The application software you are using to print with is not
compatible with the operating system.
Refer to the application’s manual. If the application is not compatible with the operating system
you are using, generally you will be unable to print.
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zThe application has not been allocated enough memory.
If other applications are open, close them to increase the available memory. Refer to the
application’s manual to check the amount of memory the application requires.
zThe page setting or print setting on the application is incorrect.
Correct the setting, then try to print again.
zThe hard disk does not have enough available space.
Delete unnecessary files to increase the available disk space.
zThere is a problem with the printer driver.
Uninstall the printer driver and reinstall it. (See Software Guide.)
zThe printer cable is too long.
Avoid using USB cables longer than 16 3/8 feet (5 m).
zDensity is set too high.
The printout may curl or smudge if density is set too high in the printer driver. In the Properties
dialogue box, on the [Main] tab, click [Manual] in [Color Adjustment], then click [Set]. In the
[Manual Color Adjustment] dialogue box, reduce the density with the Intensity slider. (See
Software Guide.)
zWhen printing a specific document, meaningless characters and symbols
are printed.
Edit the document and try printing again. If this does not work, there is a problem with the
application software. Contact the service centre for the application software.
zYou are printing on coated paper.
In the Properties dialogue box, on the [Main] tab, click [High] in [Print Quality].
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zYou are printing outside the printable area.
Change the margin settings in the application to keep the document within the recommended
printable area.
zThe [Media Type] setting is incorrect.
In the Properties dialogue box, on the [Main] tab, set [Media Type] to the paper type to be printed.
Depending on the content printed, even if the setting is correct, the printout may smudge. (See
Software Guide.)
zA cause other than the above is suspected.
Restart the computer.
PC
Cannot print to a shared printer
zThe server (the computer to which the machine is connected) is not turned
ON.
Turn ON the server.
zThe server is not set up for printer sharing.
Set up the server for printer sharing. (See Software Guide.)
zThe server is not set up to allow your system access to the shared printer.
Set up the server to allow your system access to the shared printer.
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PC
Problems scanning
zThe USB hub or repeater is defective.
If you can scan documents successfully after connecting the USB cable directly to the computer,
the USB hub or repeater may be broken. Replace if necessary.
zYou cannot scan because the machine is connected to a USB hub.
Connect the USB cable directly to the computer without using a USB hub. To connect to the
computer via a USB hub, overwrite the INI file by the following procedure. We recommend that
you copy to another folder the files you open in 1, and save the files before overwriting them.
1. In Memo Pad or Text Editor, open the following files.
•Windows 98/Me
Windows/System/CNCMP51.ini
•Windows 2000
WINNT/system32/CNCMP51.ini
•Windows XP
WINDOWS/SYSTEM32/CNCMP51.ini
2. Below the last line, add the following two lines, and save the files. Be careful not to overwrite
any other portion of the file.
[Scan]
ReadSize=16
zAfter installing the MP Toolbox and MP Drivers, you installed a
TWAIN-compliant application.
After installing the software on the machine, if you install a TWAIN-compliant application, the
TWAIN system files may not be correctly overwritten, and thus images may not be scanned.
Uninstall the software from the machine, then reinstall it. (See page 85.)
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zThe machine is not recognised in the [Scanners and Cameras] window of
[Control Panel].
Follow this procedure to check whether the machine icon is present in [Scanners and Cameras] of
[Control Panel]:
1. Confirm that the USB cable is connected, and start the computer.
2. Click [Start] on the taskbar, point to [Settings], then click [Control Panel]. (Windows XP: Click
[Start] on the taskbar, then [Control Panel].)
3. Double-click [Scanners and Cameras]. (Windows XP: In the [Control Panel] window, click
[Printers and Other Hardware], then [Scanners and Cameras].)
4. In the [Scanners and Cameras] window, if [Canon MP370] or [Canon MP360] (Windows XP:
[WIA Canon MP370] or [WIA Canon MP360]) is present, the machine is recognised. If not,
uninstall the software and reinstall it. (See page 85.)
zMemory is insufficient.
Close other open applications and try again.
zThe hard disk does not have enough available memory.
Check that the hard disk has enough available memory, in particular when scanning large
documents at a high resolution. For example, an A4-size document scanned at 600 dpi, colour
requires a minimum of 300 MB of memory. If you do not have enough available memory, scan the
document at a lower resolution.
zThe resolution is low.
If the image looks grainy, increase the scan resolution. (See Software Guide.)
zThe image is not displayed at 100% magnification in the application.
Display the image at 100% magnification. Some applications do not display an image well smaller.
zThere is moire when you scan printed material.
In ScanGear MP, click [Descreen]. (See Software Guide.)
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zThe monitor display colours are set too low.
In [Display Properties], set the display colours to 16-bit colour, 24-bit colour or higher.
zThe scanning area is not specified.
In ScanGear MP, click [Multi-Scan] to automatically specify the scan area.
If there are white margins around documents such as photographs, or if you want to trim a
document (i.e. you want to scan only one part of a document), specify the area of the scan manually.
(See Software Guide.)
zThe scanned area does not cover the entire document.
Place the document approximately 1/8 in. (3 mm) away from the front and right edges of the platen
glass.
zThe colour tone displayed in the preview screen differs from that of the
original.
Perform calibration to scan the image with the correct colour tone. (See Software Guide.)
zA cause other than the above is suspected.
Restart the computer.
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You tried to create a multi-page PDF, but were not able
to scan multiple documents
zThe ScanGear MP (Advanced Mode) setting in the [Preferences] dialogue
box is incorrect. (Because [Automatically quit ScanGear MP after scanning]
is selected in [Preferences] of Advanced Mode, multiple documents cannot
be scanned.)
If you want to scan additional documents, follow the steps below to deselect [Automatically quit
ScanGear MP after scanning] before scanning.
1. Click a button other than [Settings] on the MP Toolbox. The respective setting dialogue box is
displayed.
2. Select [Use the scanner driver to make advanced settings]. Click [Start] to open ScanGear MP.
3. Click the [Settings] tab, then click [Preferences]. The [Preferences] dialogue box is displayed.
4. Remove the check mark from [Automatically quit ScanGear MP after scanning], then click
[OK]. Scan documents.
When you click a button on the MP Toolbox, an
unwanted application opens
zIn the MP Toolbox, the application you want to open for that button is not
registered.
Click a button on the MP Toolbox, click [Set] on the screen displayed, and select the application
you want to open for that button. (See Software Guide.)
You opened the Properties dialogue box from the
[Scanners and Cameras] icon and changed the settings,
but the settings were not activated (Windows 2000)
zThe settings are not activated because you have not restarted your
computer.
Once you have changed your settings, restart your computer.
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Cannot scan correctly with Multi-Scan
zThe position or orientation of the documents is incorrect.
Place the documents so that the position and orientation of the documents meet the following
requirements.
• There should be a gap of at least 3/8 in. (1 cm) between the edge of the platen glass and
documents.
• There should be a gap of at least 3/8 in. (1 cm) between the edges of the documents.
• There should be no more than 10 documents.
• The documents should be straight (any tilting should be kept within 10 degrees).
zThe document is not set flat on the platen glass.
Press on the document cover with your hand when scanning.
zYou are using an application that cannot scan multiple images
successively.
Check the application’s manual or contact the application software manufacturer.
zYou are scanning thick (max. 3/4 in./20 mm) or curled documents.
Press on the document cover with your hand when scanning.
zThe document is smaller than 3/8 in. (1 cm) x 3/8 in. (1 cm).
You cannot use Multi-Scan for documents smaller than 3/8 in. (1 cm) x 3/8 in. (1 cm). Scan each
document separately.
zYou are scanning a document whose long side is four or more times longer
than the short side.
You cannot use Multi-Scan if the long side of the document is four or more times longer than the
short side. Scan each document separately.
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Scanned image is displayed large (small) on the
computer screen
zThe image is displayed large (small) in the application.
Enlarge or reduce the image display in the application.
zThe resolution is too high or too low.
The image will be large if resolution is high. It will be small if resolution is low.
Set the resolution as necessary. (See Software Guide.)
When the [Alarm] lamp flashes
If a paper jam occurs while printing, the [Alarm] lamp flashes. Check the cause of the error below
and take corrective actions.
z If a message appears:
1
2
Check the message appearing on the LCD.
Follow the instructions and correct the error.
• For LCD messages, see page 135.
3
Press [OK/Set] to resume operation.
• The [Alarm] lamp will stop flashing.
• If the error remains, turn OFF the machine and disconnect the power cord. Wait at least 15 seconds
then reconnect the power cord and turn ON the machine.
z If a message does not appear:
1
2
Turn OFF the machine and disconnect the power cord.
Wait at least five seconds, reconnect the power cord and turn the power ON.
• If the problem has been resolved, the [Alarm] lamp will stop flashing.
z If the [Alarm] lamp still flashes even after you have turned the power ON again:
Contact your local authorised Canon dealer or the Canon help line.
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LCD messages
Below is a list of messages that are displayed on the LCD when a problem occurs. Check the cause
of the error and take corrective actions according to the list.
Message
Cause
Action
Details
BLACK INK
CHANGED?
The machine is asking whether If you replaced the black ink tank, page 97
you replaced the black ink tank. press [ ]. If you did not, press [ ].
BLACK INK LOW
The ink level in the black ink
tank is low.
Make sure you have a new black ink page 97
tank ready to replace the used one
when ink runs out. If the machine
stops printing when copying or
photo printing, you can continue
printing by pressing [OK/Set].
However, note that ink may run out.
If print quality deteriorates or the
printout is blank, replace the ink
tank.
CANNOT USE THIS You have inserted a memory Remove the memory card from the page 49
card slot, then turn the power OFF
CARD
card incompatible with the
TURN OFF AND ON machine or a damaged memory and ON again.
card into the card slot.
CARD READER
BUSY
You tried to start photo printing Wait until the card slot is no longer —
when the card slot was in use being used by the computer.
by the computer.
CARTRIDGE
JAMMED
The print head holder cannot Clear the paper jam or whatever is page 114
move. This is normally due to a obstructing the print head holder
and then press [OK/Set]. Do not
paper jam.
attempt to move the print head
holder manually.
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Message
Cause
Action
Details
Load the correct paper size or
page 25
change the paper size setting. Then
press [OK/Set].
CHECK PAPER
SIZE
The size of the paper in the
multi-purpose tray and that
specified in the paper size
setting are different.
CHECK PRINTER
For some reason, the machine Turn the machine OFF, then ON. If —
cannot operate.
the problem is not resolved, contact
your local authorised Canon dealer
or the Canon help line.
CLEAR PAPER JAM There is a paper jam.
Clear the paper jam and reload
paper in the multi-purpose tray.
Press [OK/Set].
page 114
COLOR INK
CHANGED?
The machine is asking whether If you replaced the colour ink tank, page 97
you replaced the colour ink
press [ ]. If you did not, press [ ].
tank.
COLOR INK LOW
The ink level in the colour ink Make sure you have a new colour page 97
tank is low.
ink tank ready to replace the used
one when ink runs out. If the
machine stops printing when
copying or photo printing, you can
continue printing by pressing [OK/
Set]. However, note that ink may
run out. If print quality deteriorates
or the printout is blank, replace the
ink tank.
COVER OPEN
You opened the scan unit
during an operation.
DATA IN MEMORY You are unable to turn the
CANNOT TURN OFF machine OFF with [ON/OFF]
when documents are saved in
memory.
Chapter 11
Return the scan unit to its original
position.
—
—
The machine is performing an
operation. Wait until the operation
has finished, then turn OFF the
machine.
Troubleshooting
136
Message
Cause
Action
Details
FILE NOT
READABLE
There is image data that has
been edited on a computer or
digital camera.
INK TANK
CHANGED?
You returned the scan unit to its If you replaced an ink tank, press
original position.
[ ]. If you did not, press [ ].
INSERT PHOTO
CARD
page 48
There is no memory card in the If you want to photo print from a
card slot.
memory card, insert one (in a CF
card adaptor as necessary) into the
card slot.
INVALID KEY/
SETTING
An invalid key was pressed or Check the key you want to press or —
an invalid setting was selected. the setting you want to enter.
LOAD PAPER
The multi-purpose tray is
empty.
MACHINE IN USE You are unable to turn the
CANNOT TURN OFF machine OFF with [ON/OFF]
because the machine is
performing an operation.
MEMORY FULL
Load paper in the multi-purpose
tray. Make sure the stack is below
the paper limit mark.
Press [OK/Set].
page 97
page 25
—
The machine is performing an
operation. Wait until the operation
has finished, then turn OFF the
machine.
The machine’s memory is full Divide the document and copy each —
because you tried to copy too part separately.
many pages at once or a very
detailed document.
The image data is too large to
print from your machine.
Chapter 11
Check which photographs were not page 87
printed and try reprinting them from
your computer.
Print the image data from your
computer.
Troubleshooting
—
137
Message
Cause
Action
Details
NO FILES ON CARD There are no available files on Make sure you have recorded
page 48
the memory card.
images in the appropriate format on
the memory card.
PROBLEM READING The data on the memory card
may be inaccessible.
CARD
REINSERT MEMORY
CARD
Check the data on the memory card —
in your digital camera.
PROBLEM READING There is a problem with the
CARD
card slot.
TURN OFF AND ON
Try switching to another mode or —
turning the machine OFF and ON. If
the message remains, contact your
local authorised Canon dealer or the
Canon help line.
PUT IN
CARTRIDGE
There is no print head installed Install the print head.
in the machine.
Set-Up
Guide
WAIT COOLING
During printing, the print head Allow the machine to cool down.
may have become too hot.
The machine will resume printing
when it has cooled down.
—
WASTE INK NEAR
FULL
The waste ink tank (which
holds the ink used for print
head cleaning) is nearly full.
Contact your local authorised
—
Canon dealer or the Canon help line.
WRONG CARTRIDGE The print head is not installed Install the print head. If the message Set-Up
correctly.
remains on the LCD, the print head Guide
may be defective. Contact your
local authorised Canon dealer or the
Canon help line.
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Cannot print properly from a digital camera (MP370)
The following messages may be displayed on the digital camera or digital video camcorder when
images are printed directly from them. Take the appropriate action to correct the error.
• Images can be printed directly from “PictBridge” and Canon “Bubble Jet Direct” compatible
digital cameras and digital video camcorders connected to this machine.
• If the operation time or data transmission time is too long when the digital camera or digital video
camcorder is connected to this machine, a communication time error may occur and no more
images can be printed. If this error occurs, disconnect all connected cables, press [Stop/Reset],
then reconnect the cables. The digital camera will automatically turn ON. If not, turn it ON.
• A low ink warning is not displayed on the digital camera or digital video camcorder.
• After replacing an ink tank, disconnect the digital camera from the machine and reset the ink
counter. (See page 102.)
• If the ink counter is not reset, the remaining ink level may not be displayed properly.
• For more details, refer to the manual supplied with your digital camera or digital video camcorder.
For a problem with the digital camera or digital video camcorder, contact the service centre for the
camera.
zError message on camera:
<Printer in use>
• Cause: Images are being printed from the computer.
• Action: Wait until printing ends.
<Printer warming up.>
• Cause: Printer is warming up for printing.
• Action: Wait until warm-up ends.
<No paper>
• Cause: No paper is loaded.
• Action: Load the paper in the multi-purpose tray and press [OK/Set].
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<Paper jam>
• Cause: A paper jam has occurred in the machine.
• Action: Remove the jammed paper, load new media, and press [OK/Set].
<Printer cover open>
• Cause: The scan unit is open.
• Action: Return the scan unit to its original position.
<No print head>
• Cause:
• Action:
• Cause:
• Action:
No print head is installed.
Install a print head. (See Set-Up Guide.)
The print head is defective.
Contact your local authorised Canon dealer or the Canon help line.
<Waste tank full>
• Cause: The waste ink tank is nearly full.
• Action: Press [Stop/Reset] on the machine to recover from the error. Printing can continue
for a little while. However, when the waste tank becomes full, printing will be
disabled. Contact your local authorised Canon dealer or the Canon help line as soon
as possible.
<Paper lever error>
• Cause: Incorrect position of the paper thickness lever.
• Action: Adjust the paper thickness lever to the left position (for plain paper).
<Printer error>
• Cause: An error requiring servicing has occurred.
• Action: Turn OFF the machine, unplug the power cord from the power supply, plug the
power cord back in after 15 seconds, and then turn ON the machine. If the same
error occurs, contact your local authorised Canon dealer or the Canon help line.
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If you cannot solve the problem
If you have a problem with your machine that you cannot solve with the information provided in
this chapter, contact your local authorised Canon dealer or the Canon help line.
WARNING
• Attempting to disassemble or repair the machine yourself may void the limited warranty.
If you contact your local authorised Canon dealer or the Canon help line, make sure you have the
following information ready:
z Product name: MP370/360
z Serial number (located on the label on the back of the machine)
z Details of the problem
z Steps taken to try to resolve the problem and the results
CAUTION
• If the machine makes strange noises, or emits smoke or strange smells, turn the power OFF and
unplug the power cord immediately, and then contact your local authorised Canon dealer or the
Canon help line. Do not attempt to disassemble or repair the machine.
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Chapter
12 Appendix
This section describes how to change the machine settings, and provides a description of each
setting item.
How to change settings, and explanation of their content
Accessing the machine settings
Follow this procedure to change the settings of each mode:
1
Refer to the lists on the following pages to find the setting you want to
change.
2
If there is a reference for the
setting , refer to that page for
details. If not, at the top of the
list, confirm the function key
and menu
under which the
setting is located, and the
description of the setting.
Example
Function key: [COPY]
Menu: ENLARGE/REDUCE
Name
Description
PRESET RATIO
Makes enlarged or reduced copies at preset ratios. 25% MIN.
Settings
Details
page 34
70% A4 to A5
86% A4 to B5
100%
115% B5 to A4
141% A5 to A4
400% MAX.
ZOOM
Makes enlarged or reduced copies at ratios
between 25% and 400%.
25% to 400%
page 35
FIT-TO-PAGE
Automatically reduces or enlarges an image to fit
on the specified print media size.
-
page 36
How to read the lists on the following pages
Chapter 12
Appendix
142
3
Press [COPY], [PHOTO] (MP370) or [Additional Functions], depending on
the function key
under which the setting is located.
z If you press [COPY] or [PHOTO] (MP370):
1. Press [Menu] repeatedly until the menu
under which the setting is located
appears.
2. Use [ ] or [ ] to select the setting you want to change.
3. Go to step 4.
z If you press [Additional Functions]:
1. Use [ ] or [ ] to select the menu
2. Go to step 4.
4
with the setting you want to change.
Press [OK/Set].
• If you have completed selecting the setting, go to step 6.
5
Scroll through and register settings by the following operations.
• Use [ ] or [ ] to scroll through settings.
• To register a setting or access sub-settings, press [OK/Set].
To further access sub-settings, repeat this operation.
• If you select the wrong setting, press [Stop/Reset] and repeat the procedure from step 3.
6
When you have finished, press [Stop/Reset], if necessary.
NOTE
• The asterisk <*> on the LCD indicates the current setting.
Chapter 12
Appendix
143
Settings
To find the setting you want to change, see the following menu lists.
NOTE
• Default settings are shown in bold type.
Function key: [COPY]
Menu: ENLARGE/REDUCE
Name
Description
Settings
Details
PRESET RATIO
Makes enlarged or reduced copies at preset ratios. 25% MIN.
70% A4 to A5
86% A4 to B5
100%
115% B5 to A4
141% A5 to A4
400% MAX.
page 34
ZOOM
Makes enlarged or reduced copies at ratios
between 25% and 400%.
25% to 400%
page 35
FIT-TO-PAGE
Automatically reduces or enlarges an image to fit
on the specified print media size.
-
page 36
Menu: PAPER SELECT
For details, see page 29.
Menu: DENSITY
For details, see page 33.
Menu: IMAGE QUALITY
For details, see page 32.
Chapter 12
Appendix
144
Menu: SPECIAL COPY
Name
Description
Settings
Details
2 on 1
Copies two pages on one page (A4- or letter-size
only).
-
page 37
BORDERLESS COPY
Copies without any borders.
-
page 39
IMAGE REPEAT
Prints multiple copies of an image on a single
sheet.
-
page 41
AUTO
Automatically selects the number of repetitions.
-
MANUAL
Manually selects the number of repetitions.
-
VERTICAL
Selects the number of vertical repetitions.
1/2/3/4
HORIZONTAL
Selects the number of horizontal repetitions.
1/2/3/4
MIRROR IMAGE
Prints a mirror image of the original.
-
page 44
ENTIRE IMAGE
Prints the original image to fit the selected print
media size.
-
page 45
Function key: [PHOTO] (MP370)
Menu: PHOTO PRINT MODE (MP370)
Name
Description
Settings
Details
INDEX
Prints thumbnails of all the images stored on the
memory card, assigning a number to each
thumbnail.
-
page 65
Selects the print media size for the index.
A4
LTR
4"x6"
5"x7"
SELECT PAPER
SIZE
Chapter 12
Appendix
145
Name
Description
Settings
Details
SELECT PAPER
TYPE
Selects the print media type for the index.
PHOTO PAPER PRO page 65
PLAIN PAPER*
HIGH RES. PAPER*
PHOTO PAPER PLUS
GLOSSY*
OTHER PHOTO PAPER
PRINT DATE
Enables/disables date printing.
ON
OFF
VIVID PHOTO
Enables/disables making colours, especially blues ON
and greens, appear more vibrant.
OFF
* Available only when <A4> or <LTR> is selected for the print media size.
Menu: ALL IMAGES
For details, see page 61.
Menu: SINGLE IMAGE
For details, see page 68.
Menu: SELECT RANGE
For details, see page 71.
Menu: DPOF
For details, see page 75.
Chapter 12
Appendix
146
Function key: [Additional Functions]
Menu: INK VOLUME
Name
Description
Settings
Details
LOW INK WARNING
Notifies you when ink in an ink tank is running
low.
ON
OFF
page 97
INK COUNT RESET
Resets the ink counter for the ink tanks.
page 102
BLACK INK
CHANGED?
Resets the ink counter for the black ink tank.
YES = ( )
NO = ( )
COLOR INK
CHANGED?
Resets the ink counter for the colour ink tank.
YES = ( )
NO = ( )
Menu: MAINTENANCE
Name
Description
Settings
Details
NOZZLE CHECK
Prints the nozzle check pattern.
-
page 105
CLEANING
Performs normal print head cleaning.
-
page 107
HEAD REFRESHING
Performs deep print head cleaning.
-
page 107
ALIGN PRINT HEAD
Aligns the print head.
-
page 108
HORIZ. PATTERN
Prints the horizontal line patterns.
-
CHANGE H VALUE
Aligns the print head when the pattern is not
uniform.
A,B,C,D,E: -3 to +7
F,G,H,I,J,K: -5 to +5
ROLLER CLEANING
Cleans the roller.
-
page 113
CALIBRATION
Adjusts the printed colour tone. (colour correction) -
page 110
Chapter 12
Appendix
147
Menu: QUIET PRINTING
Name
Description
Settings
-
Enables/disables quiet printing mode (reduces the ON
noise when printing).
OFF
Details
-
Menu: EXTENSION AMOUNT
Name
Description
Settings
Details
-
For borderless printing or copying, selects the
width to be cropped from the borders of the
original image.
SMALL
LARGE
page 52
Settings
Details
Menu: CARD PROTECT
Name
Description
-
Enables/disables overwriting memory card data in ON
all modes except photo print mode.
OFF
Software
Guide
Menu: DISPLAY LANGUAGE
Name
Description
Setting
Details
-
Selects the language for LCD messages.
ENGLISH
FRENCH
SPANISH
GERMAN
ITALIAN
DUTCH
FINNISH
PORTUGUESE
NORWEGIAN
SWEDISH
DANISH
SLOVENE
CZECH
HUNGARIAN
RUSSIAN
-
Chapter 12
Appendix
148
Menu: POWER SAVE TIMER
Name
Description
Setting
Details
-
Sets the time until Power Save mode is enabled.
1 HOUR
4 HOURS
8 HOURS
page 111
Settings for paper types
For copying
Paper type displayed in LCD
Suitable paper types
PLAIN
Suitable for plain paper.
GLOSSY
Suitable for glossy photo paper and high gloss photo film.
HIGH RES.
Suitable for high resolution paper.
TRANS
Suitable for transparencies.
PHOTO PRO
Suitable for photo paper pro.
PHOTO PLUS
Suitable for photo paper plus glossy.
OTHER
Suitable when using photo paper other than that described
above (such as matte photo paper), or if you do not know the
paper type.
NOTE
• In order to obtain optimally attractive print results, when copying photographs, use Canon-recommended photo
paper pro or photo paper plus.
Chapter 12
Appendix
149
For photo printing (MP370)
Paper type displayed in LCD
Suitable paper types
PHOTO PAPER PRO
Suitable for photo paper pro.
PLAIN PAPER
Suitable for plain paper.
HIGH RES. PAPER
Suitable for high resolution paper.
PHOTO PAPER PLUS
Suitable for photo paper plus glossy.
GLOSSY
Suitable for glossy photo paper and high gloss photo film.
OTHER PHOTO PAPER
Suitable when using photo paper other than that described
above (such as matte photo paper), or if you do not know the
paper type.
NOTE
• In order to obtain optimally attractive print results, when printing photographs, use Canon-recommended photo
paper pro or photo paper plus.
For Photo Index Sheet printing (MP370)
• For printing a Photo Index Sheet, use only white plain paper. If you print a Photo Index Sheet on paper such
as recycled paper that is not very white, it may not be read correctly by the machine.
Paper type settings available
Suitable paper types
Plain Paper
Suitable for plain paper.
Photo Paper
Suitable for photo paper pro and photo paper plus.
Chapter 12
Appendix
150
Index
Numerics
E
(–) and (+) keys 12
2 on 1 copying 37, 145
Enlarging a copy
an image to fit the page automatically 36
automatically 144
custom copy ratios 35, 144
preset copy ratios 34, 144
Entire image copying 45, 145
Exposure See Density 33
EXTENSION AMOUNT setting 53
A
Access lamp 11
Additional Functions key 13
Alarm lamp 13
when flashing 134
All images printing 61
B
F
Black Start key 13
Borderless copying 39, 145
Borderless printing 52
Features 8
C
Calibration 110
Cancelling printing 89
Card slot 11
compatible memory cards 48
Card slot cover 10
CF card adaptor 48
Color Start key 13
COPY key 13
Copying
copying two pages on a single page 37
making a mirror copy 44
procedure 31
reducing/enlarging a copy 33
repeating an image on a page 41
setting the print media size and type 29
shrinking an image to fit the page 45
D
Date printing 54
Density, adjusting for copying 33
Direct printing
available media type 78
procedure 79
Document
loading 15
requirements 14
Document cover 10
document cover, cleaning 112
DPOF printing 75
I
Image quality, adjusting for copying 32
Image repeat 41
Image repeat copying 145
Index printing 65
printing a range of images 71
printing a single image 68
Ink tank
compatible 97
guidelines 98
level checking 103
low ink warning 97, 147
replacing 98
resetting the ink counter 102
when to replace 97
INK VOLUME menu 147
Inner cover 11
INSERT PHOTO CARD message 137
L
LCD (Liquid Crystal Display) 13
LCD messages
BLACK INK CHANGED? 135
BLACK INK LOW 135
CANNOT USE THIS CARD TURN OFF AND ON
135
CARD READER BUSY 135
CARTRIDGE JAMMED 135
CHECK PAPER SIZE 136
CHECK PRINTER 136
CLEAR PAPER JAM 136
COLOR INK CHANGED? 136
COLOR INK LOW 136
COVER OPEN 136
Index
151
DATA IN MEMORY CANNOT TURN OFF 136
FILE NOT READABLE 137
INK TANK CHANGED? 137
INVALID KEY/SETTING 137
LOAD PAPER (PLEASE LOAD PAPER AND
PRESS SET or START KEY) 137
MACHINE IN USE CANNOT TURN OFF 137
MEMORY FULL 137
NO FILES ON CARD 138
PROBLEM READING CARD REINSERT
MEMORY CARD 138
PROBLEM READING CARD TURN OFF AND
ON message 138
PUT IN CARTRIDGE 138
WAIT COOLING 138
WASTED INK NEAR FULL 138
WRONG CARTRIDGE 138
Loading print media 25
envelopes 26
paper other than envelopes 25
M
Maintenance
cleaning the machine 112
printing nozzle check pattern 105
replacing ink tanks 97
Memory card eject button 11
removing a memory card 51
Memory cards 48
inserting 49
printing all images 61
removing 51
Menu
ALL IMAGES 146
CARD PROTECT 148
DENSITY 144
DISPLAY LANGUAGE 148
DPOF 146
ENLARGE/REDUCE 144
EXTENSION AMOUNT 148
IMAGE QUALITY 144
INK VOLUME 147
MAINTENANCE 147
PAPER SELECT 144
PHOTO PRINT MODE 145
POWER SAVE TIMER 149
QUIET PRINTING 148
SELECT RANGE 146
SINGLE IMAGE 146
SPECIAL COPY 145
Menu key 12
Mirror image copying 44, 145
MP Drivers 84
installing 81
uninstalling 86
MP Toolbox
installing 81
uninstalling 85
Multi-purpose tray 10
N
Nozzle check pattern, printing 105
O
OK key 12
Open button 10
Operation panel 10
P
Paper See Print media 16
Paper jams, clearing 114, 115
Paper output tray (front cover) 10
Paper thickness lever 11
position 16
setting 24
Photo Index Sheet
description 55
Photo Index Sheet key 12
PHOTO key 13
Photo printing
all images 61
compatible memory cards 48
from a memory card 47
index 65, 145
using a Photo Index Sheet 55
Platen glass 10
platen glass, cleaning 112
Power connector 11
Power Save timer
setting 111
Print head
aligning 108
cleaning 107
maintenance flow 104
Print head holder 11
Print media
characteristics and applications 18
for direct printing 78
guidelines 23
loading 25
recommended 16
Print settings
changing manually 90
changing with Print Advisor 90
Printing
before printing 87
documents 88
Problems
Index
152
cannot close the paper output tray 116
installing/uninstalling software 124
nothing displays on the LCD 116
outputting 116
printing from a computer 126
printing from a digital camera 139
scanning 129
R
Reducing a copy
an image to fit the page 36
automatically 144
custom copy ratios 35, 144
preset copy ratios 34, 144
Resolution See Image quality 32
Roller, cleaning 113
S
SCAN key 13
Scan unit 11
Settings
accessing 142
lists 144
Software
components 84
installing 81
system requirements 81
uninstalling, reinstalling 85
Stop/Reset key 13
T
Tray extension 10
U
USB connector (for a computer) 11
USB connector (for a digital camera) 11
V
Vivid photo printing 53
Index
153
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