Canon MP470 All in One Printer User Manual

CaHOH
Photo All-in-One
PiX
MP470
series
Quick Start Guide
J
_u_
QT51007V01
........................
Getting Help from Canon
Help Us Help You Better
Before you contact
Canon,
please
record the following
information.
Serial Number (located on the inside of the product):
Model Number (located above the LCD):
Setup CD-ROM number (located on the CD-ROM):
Purchase Date:
Customer Technical Support Sequence*
1. Internet -- www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and "where to
buy" instructions are found here.
2. Email Tech Support
-- www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support
representatives, specially trained to communicate quick, easy, and logical solutions to your
inquiries within 24 hours.
3. Toll-Free
Live Tech Support
-- (1-800-828-4040)
This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended
Service
and Support-
www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended
service program that provides up to three full years of service and support coverage at a very
attractive price. CarePAK offers toll-free Canon technical support and includes Canon's
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call (1-800-385-2155),
or visit our Web site at
www.canonesp.com
CarePAK must be purchased during your product's warranty period.
For more information and updated program specifics,
www.canontechsupport.com
* Support
program specifics
are subject
to change without
notice.
please visit our web site at
CaHOH
P
MP470
series
Photo All-in-One
Quick Start Guide
Canon PIXMA MP470 series Photo All-in-One Quick Start Guide.
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,
this manual may not be reproduced in any form, in whole or in part, without the prior written consent
of Canon U.S.A., Inc.
© 2007 Canon U.S.A., Inc.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide
to your Canon PIXMA MP470 series Photo All-in-One. All statements, technical information and
recommendations in this manual and in any guides or related documents are believed reliable, but
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended
to be, nor should they be understood to be, representation or warranties concerning the products
described.
Depending on your application program, operations may differ. For details, refer to the instruction
manual of your application. The steps described in this manual are in Windows Vista TM operating
system Ultimate Edition (hereafter referred to as "Windows Vista") and Mac ® OS X v. 10.4.x.
As an ENERGY STAR ® Partner, Canon Inc. has determined that this product meets the ENERGY
STAR ® guidelines for energy efficiency.
All information
representation
regarding non-Canon products was compiled from publicly available information.
is made regarding the accuracy thereof.
No
About Consumables
Consumables
(ink tanks / FINE Cartridges)
are available for 5 years after production has stopped.
Trademarks
• "Microsoft" is a registered trademark of Microsoft Corporation.
• "Windows" is a trademark of Microsoft Corporation,
registered in the U.S. and other countries.
• "Windows Vista" is a trademark of Microsoft Corporation.
• "Macintosh"
and "Mac" are trademarks
of Apple Inc., registered in the U.S. and other countries.
• "MEMORY STICK", "Memory Stick PRO", "MEMORY
are trademarks of Sony Corporation.
• "xD-Picture
Card" is a trademark
• "MultiMediaCard"
STICK Duo" and "Memory Stick PRO Duo"
of Fuji Film Co. Ltd.
is a trademark of the MultiMediaCard
Association.
• "SD Card", "miniSD Card", and "microSD Card" are trademarks of SD Association.
• "Bluetooth"
is a trademark
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
of Bluetooth SIG, Inc.,U.S.A. and licensed to Canon Inc.
Table of Contents
Before Using the Machine
.............................
Operation
Panel ..............................................
How to Navigate Menus on the LCD ..............
Turning the Machine On and Off ....................
Handling the Original Document .....................
Loading Printing Paper .................................
Copying
.........................................................
Making Copies ..............................................
Setting Items .................................................
Using Useful Copy Functions .......................
2
2
4
8
9
12
20
20
20
22
Printing
from a Memory
Card ......................
23
Memory Cards Supported
by This Machine .23
Printable Image Data ....................................
24
Inserting the Memory Card ...........................
24
Removing the Memory Card .........................
25
Printing Photographs
(Display photo) ........... 25
Setting Items .................................................
26
Using Useful Printing Functions .................... 27
Printing by Using the Photo Index Sheet ...... 28
Printing
from Your Computer
......................
Printing with Windows ...................................
Printing with Macintosh .................................
29
29
30
Scanning Images ..........................................
31
Scanning Methods ........................................ 31
Printing
Photographs
Directly
from
a Compliant
Device ................................
Printing Photographs
Directly from
a Compliant Device .......................................
About PictBridge Print Settings .....................
Routine
Maintenance
32
32
34
...................................
38
When Printing Becomes Faint or Colors
Are incorrect .................................................
38
Printing the Nozzle Check Pattern ................
Examining the Nozzle Check Pattern ...........
Print Head Cleaning ......................................
Print Head Deep Cleaning ............................
Aligning the Print Head .................................
Replacing a FINE Cartridge ..........................
Keeping the Best Printing Results ................
Cleaning Your Machine ................................
39
40
42
43
44
46
51
52
Troubleshooting
...........................................
56
An Error Message Is Displayed on the LCD.57
LCD Cannot Be Seen At All ..........................
58
An Unintended
Language
Is Displayed
on the LCD ....................................................
Cannot install the MP Drivers .......................
Cannot Connect to Computer Properly .........
Print Results Not Satisfactory
.......................
The Print Result Not Satisfactory
When
Copying .........................................................
Printing Does Not Start .................................
58
59
60
61
65
65
Paper Does Not Feed Properly ....................
Paper Jams ..................................................
66
67
Error Message Appears on the Computer
Screen ..........................................................
68
Error Message Appears on a PictBridge
Compliant Device .........................................
70
Cannot Print Properly via Bluetooth
Communication
.............................................
71
Cannot Print Properly from a Photo Index
Sheet ............................................................
71
Cannot Remove a Memory Card ..................
Scanning Problems ......................................
The Document Cover Comes Off .................
71
72
72
Appendix
.......................................................
How to Use the Documentation
Provided
73
..... 73
Reading the On-screen Manuals ..................
Specifications
...............................................
74
75
Safety
Precautions
.......................................
Legal Limitations
on Use of Your Product
and Use of Images .......................................
Users in the U.S.A ........................................
78
Index ..............................................................
86
81
82
Before Using the Machine
Operation
Panel
(1)
L
(14) --(2)
--(3)
(11)-
(12)- _
--(4)
(10) -
-- (5)
(9)-I
(8)
_
I
(7) (6)
(1) ON/OFF button
Turns the machine on and off. Before turning on the machine, make sure the Document
Cover is closed.
(2)
MEMORY CARD button
Switches the machine to the memory card mode.
(3) Settings button
Used to configure
the page size, media type, and image correction
settings.
(4) OK button
Finalizes your selection for the menu or setting item.
Dismisses the error message and resumes the machine's normal operation after
resolving a printing error or removing jammed paper.
(5) Stop/Reset button
Cancels a print job in progress.
(6) Alarm lamp
Lights or flashes orange when an error, such as paper-out or ink-out, occurs.
(7}
Power lamp
Lights or flashes green to indicate the power status.
(8)
Color button
Starts color copying, photo printing, or scanning.
(9}
Black button
Starts black & white copying or scanning.
(10} Back button
Returns the LCD to the previous screen.
2
Before Using the Machine
(11) A v, 4, and I_ buttons
Scroll through menu selections, and increases/decreases
number of copies.
setting values, such as the
(12) Menu button
Displays menus.
(13) SCAN button
Switches the machine to the scan mode. Used when the machine is connected to your
computer. For details, refer to the Scanning Guide on-screen manual.
(14) COPY button
Switches the machine to the copy mode.
Before Using the Machine
3
How to Navigate Menus on the LCD
You can make good use of the various functions of the machine with the menu screen and the
settings screen on the LCD.
This section describes how to use the menu screen and the settings screen.
[_
--(6)
(1)_.
_
(2)
_--(7)
(3).--_
(4)---(8)
__(9)
(5)
@.@®
(1) SCAN button
(2)
COPY button
(3)
Menu button
(4) A, v,
4, and I_ buttons
(5)
Back button
(6)
LCD (Liquid Crystal Display)
(7)
MEMORY CARD button
(8) Settings button
(9) OK button
Basic Operation on the Menu Screen
You can perform various printing functions and machine maintenance
items on the menu screen in each mode.
by selecting the menu
To display the menu screen on the LCD, press the Menu button.
To select the menu item, use the A, v,
button.
_, and P, buttons to specify the item, then press the OK
Note
•
•
4
You can return the LCD to the previous screen by pressing the Back button.
For details on each item, see "Menu Screens" on page 5.
Before Using the Machine
•
Menu Screens
_J
•
Note
You can display the Maintenance
screen or Device settings screen in the copy mode, memory
card mode, or scan mode.
Refer to the following list to confirm the menu items available in the menu screen.
For details on maintenance,
see "When Printing Becomes Faint or Colors Are Incorrect" on
page 38 or "Cleaning Your Machine" on page 52. For details on the device settings, refer to
"Changing
the Machine Settings" in the User's Guide on-screen
manual.
•
_COPY
Copy
menu
mode
Maintenance/settings
Maintenance
screen
screen
Borderless copy
Image iepeat
Frame erase
Sticker copy
Device settings
_SCAN
mode
screen
Extended copy amount
Maintenance/settings
screen will be displayed
by pressing the Menu button.
For details on the scan mode, see "Scanning
images" on page 31.
_°°
Card
Memory
menu
card mode
screen
Date display
Read/write attribute
Adjust contrast
S!ide show setting
Quiet mode
Layout print
Sticker print
Print all photos
Photo Index print
DPOF print
Captured info
"1 For details, refer to the User's Guide onscreen manual.
*2 Appears only when the optional Bluetooth
unit is attached to the machine.
Photo Index Sheet print
Scan sheet and print
Before Using the Machine
5
Basic Operation on the Settings Screen
You can change the print settings such as page size, media type, bordered or borderless print,
etc. on the settings screen either in the copy mode, in the memory card mode, or when printing
directly from a PictBridge compliant device.
Note
When printing from a computer, see "Printing from Your Computer" on page 29.
When printing from a wireless communication device, refer to "Printing Photographs from a
Wireless Communication Device" in the User's Guide on-screen manual.
This section describes the procedure to change the settings, taking the steps to specify the page
size for the memory card mode to 4"x6"(101x152)
as an example.
Display
(1)
the settings
screen.
Press the Settings button.
The Memory card settings
screen is displayed.
Photo Plus GlOssy
.........
St#t_daEd .......................
Borderless
No date/file no.
fit !_18! _iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
2
Select
(1)
the settings
tab.
Use the 4 or l_ button to select the settings tab.
Example: Select Tab 1 here.
Photo Plus Glossy
Standard
No date/file
3
Select
(1)
the setting
item.
Use the ,L or v button to select the setting item.
Example: Select A4 here.
No date/file
6
no.
no.
Before Using the Machine
4
Change
(1)
5
Use the _ or P, button to change the setting.
Example: Change to 4"x6"(101 x152) here.
Complete
(1)
the setting.
setting.
Press the Settings button.
The LCD returns to the previous screen.
Note
For details on the setting Items
• For the settings in the copy mode, see "Setting Items" on page 20.
• For the settings in the memory card mode, see "Setting Items" on page 26.
• For the settings when printing directly from a PictBridge compliant device, see "Setting
in "Printing Photographs
Directly from a Compliant Device" on page 32.
Before Using the Machine
on the Machine"
7
Turning the Machine On and Off
Turn on the machine
before
printing.
Turning on the Machine
Before
•
turning
The FINE
on the machine,
Cartridges
If you are using
•
The machine
•
The MP
confirm
are installed
the machine
connected
is connected
to your
Drivers
the following.
properly.
to a computer,
computer
confirm
(or a compatible
also the following.
device).
are installed.
Note
If preparatory
operations
above are not complete,
follow your setup sheet
Open the Operation Panel and press
the ON/OFF button to turn on the
machine.
The Power lamp flashes and then
remains lit green.
_,
Important
If the Alarm lamp begins to flash orange and
an error message is displayed on the LCD,
see "An Error Message Is Displayed on the
LCD" on page 57.
2
If you are using the machine
connected to a computer, turn on your computer.
Turning off the Machine
1
To turn off the machine, press the
ON/OFF button.
When the Power lamp stops flashing, the
machine is turned off.
_,
Important
About the Power Plug
When removing the power plug after turing
off the machine, be sure to confirm that the
Power lamp is not lit. If the power plug is
removed from the wall outlet with the Power
lamp still lit or flashing green, the machine
may become unable to print.
See "Keeping the Best Printing Results" on
page 51.
8
Before Using the Machine
to complete
them.
Screen-saver
Mode
The LCD goes out if the machine is not operated for about five minutes*.
* You cannot change the wait time before the LCD goes out.
Note
When you want to restore the display, perform a print operation or press any button except for the
ON/OFF button. When you press the ON/OFF button while the machine is in Screen-saver mode,
the machine turns off.
Handling the Original Document
This section describes how to load the original document
•
on the Platen Glass.
Original Document Requirements
The original documents you load on the Platen Glass for copying or scanning must meet these
requirements:
Document type
• Paper documents
• Photographs
• Books
Size (W x L)
Max. 8.5 x 11.7 inches / 216 x 297 mm
Thickness
Max. 0.6 inches / 15 mm
Loading Original Documents
Load originals to copy or scan on the Platen Glass.
Note
Make sure any glue, ink, correction fluid, or the like on the original document is completely dry
before loading it on the Platen Glass.
1
2
Lift the Document Cover.
Load the original with the side to be
copied / scanned facing down on the
Platen Glass.
•
To make copies
documents
Place the
orientation
it with the
the figure
or scan
original in landscape
and align the upper corner of
alignment mark as shown in
on the right.
Platen Glass
Before Using the Machine
9
_J
•
Note
The machine
cannot
scan the shaded
area in the figure below.
(A) 0.04 inches / 1 mm
•
•
•
For details about making copies, see "Copying" on page 20.
For details about scanning images, see "Scanning Using the Operation
Machine" in "Scanning images" on page 31.
To scan
Panel of the
photographs
Place the photograph at least 0.4 inches / 10 mm away from and in square with the edges of
the Platen Glass.
(A)
(A)
(A) 0.4 inches / 10 mm
Platen Glass
10
Before Using the Machine
When setting two or more photographs
mm apart from each other.
at the same time, place them at least 0.4 inches / 10
m
(A)
(A)
(A)
(A)
(A) 0.4 inches / 10 mm
,_
Important
• Do not place any objects weighing more than 4.4 Ib / 2.0 kg on the Platen Glass.
• Do not press or put weight on the original with pressure exceeding 4.4 Ib / 2.0 kg.
Doing so may cause the scanner to malfunction or the Platen Glass to break.
Note
•
•
3
If photographs are placed closer, they may be scanned as a single image. For details, refer to
the Scanning Guide on-screen manual.
For details about scanning images, see "Scanning Using the Operation Panel of the Machine" in
"Scanning Images" on page 31.
Gently
close
the Document
Cover.
Before Using the Machine
11
Loading
Printing Paper
This section describes how to load printing paper in the Rear Tray.
•
Using Specialty Media
Canon recommends
that you use Canon genuine media to ensure optimal print quality.
•
Glossy Photo Paper
Media Suited for Business
Documents
•
Matte Photo Paper
•
•
Photo Paper Plus Double Sided
•
Photo Paper Plus Glossy
•
Photo Paper Plus Semi-gloss
•
Photo Paper Pro
•
Photo Stickers
Photo Quality Media
12
Before Using the Machine
High Resolution Paper
•
Paper Handling
•
Recommended
Paper and Requirements
Plain Paper .3
100 sheets
50 sheets
Left
Envelopes .4
10 envelopes
High
Resolution
Paper .4
80 sheets
1 envelope
50 sheets
Right
Left
Super White
Paper
80 sheets
50 sheets
Left
Plain paper
Plain Paper
Glossy Photo
Paper .5
A4, Letter
5" x 7" /
*6
Left
Glossy Photo
Paper
Glossy Photo
Paper
Glossy Photo
Paper
127.0 x
177.8 mm,
Left
Glossy Photo
Paper
Glossy Photo
Paper
"Everyday
Use" "_
and 8" x 10" /
203.2 x
254.0 mm:
10 sheets
Left
Matte Photo
Matte Photo
Paper
Paper
Glossy Photo
Paper
Photo Plus
Glossy Photo
Paper
Matte Photo
Paper
Photo Paper
Glossy
Photo Paper
Plus Semigl°ss*5
Plain paper
Plain Paper
Envelope
High
Resolution
Paper
4"x6"/
101.6 x
152.4 mm,
, Wide, and
Credit card:
20 sheets
Left
Left
Glossy
Photo Paper
Plus Glossy
Photo Paper
Pro*5
Left
Photo Paper
Pro
Photo Paper
Pro
Photo Paper
Plus Glossy .5
Left
Photo Plus
Photo Paper
Plus Glossy
Glossy
Photo Paper
Plus Double
Sided*4*7
1 sheet
Left
Photo
Stickers .8
1 sheet
Left
i
T-Shirt
Transfers*4
1 sheet
Right
i
Photo Paper
Plus Double
Sided
Photo Paper
Plus Glossy
T-Shirt
Transfers
"1 Paper with a Model Number is Canon specialty media. Refer to the instruction manual
supplied with the paper for detailed information on the printable side and notes on handling
paper. For information on the paper sizes available for each Canon genuine paper, visit our
website. You may not be able to purchase some Canon genuine papers depending on the
country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper
by name.
*2 If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever
set to the right. It may improve print quality.
Reset the Paper Thickness Lever to the left when you finish printing.
For details on the Paper Thickness Lever, refer to "Inside" in "Main Components" of the User's
Guide on-screen manual.
Before Using the Machine
13
*3 Proper feeding of paper may not be possible at the maximum capacity depending on the type
of paper or environmental conditions (either very high or low temperature and humidity). In
such cases, reduce the sheets of paper you load at a time to around half (around 0.2 inches /
5 mm in paper stack height).
*4 Available only when printing from your computer.
*5 When loading paper in stacks, the print side may be marked as it is fed in or sheets may be
stuck to one another causing them not to be fed properly. In this case, load one sheet at a
time.
*6 We recommend that you remove the previously printed sheet from the Paper Output Tray
before continuously printing to avoid blurs and discoloration.
*7 This paper cannot be used in Macintosh ® .
*8 When copying onto sticker paper, be sure to select Sticker copy in Special copy. Refer to
"Copying on Stickers (Sticker copy)" in "Using Useful Copy Functions" of the User's Guide onscreen manual.
When printing photos saved on a memory card to sticker paper, be sure to select Sticker
print in Special photo print. Refer to "Printing on Stickers (Sticker print)" in "Using Useful
Printing Functions" of the User's Guide on-screen manual.
,,
•
•
Important
Put unused paper back into the package, and store them avoiding heat, humidity, and direct
sunlight.
Do not touch the printed surface nor stack the printed sheets until the ink is fixed.
Note
For a detailed description of printing media types, refer to "Printing Media" in the User's Guide onscreen manual.
Media Types You Cannot Use
Do not use the following types of paper. Using such paper will not only produce unsatisfactory
results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5
or smaller sized paper, do not use paper thinner than a post card, including plain paper or
notepad paper cut to a small size.
• Folded, curled, or wrinkled paper
• Damp paper
• Paper that is too thin (weighing less than 17 Ib / 64 gsm)
• Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28
Ib / 105 gsm)
• Picture postcards
• Postcards affixed with photos or stickers
• Any type of paper with holes
• Paper that is not rectangular
• Paper bound with staples or glue
• Paper with adhesives
• Paper decorated with glitter, etc.
14
Before Using the Machine
•
Loading Paper
_,_ Important
•
•
•
If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39"
/ 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.
You cannot print on postcards affixed with photos or stickers.
Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can
cause the paper to be jammed.
(A)
(B)
Note
•
We recommend
using genuine Canon photo media when printing photographs.
the specialty media Canon provides for use with its various printers, see "Using
Media" on page 12.
When Printing on Plain Paper
• You can use general copy paper or Carton's Super White Paper. When printing
we recommend
Canon's Super White Paper Double-Sided.
Paper size:
- Standard sizes: A4, B5, A5, Letter, and Legal
- Non-standard
sizes: 2.13 x 3.39 inches to 8.5 x 23 inches / 54.0 x 86.0 mm to
mm
Paper weight: 17 to 28 Ib / 64 to 105 gsm (non-Canon
genuine plain paper)
For details on
Specialty
on both sides,
215.9 x 584.2
Flatten the four corners of the paper before loading it.
\
Note
•
•
•
Align the edges of paper neatly before loading. Loading paper without aligning the edges
cause paper jams.
If paper is curled, hold the opposing curled corners and gently bend them in the opposite
direction until the paper becomes completely
flat. See "Paper is curled." on page 64.
To avoid curling, handle paper as follows.
- Put unused paper back into the package and keep them on a level surface.
- Take out only the necessary number of sheets from the package, just before printing.
Before Using the Machine
may
15
2
Prepare to load paper.
(1)
(1)
Open the Paper Support, then pull out the
Paper Support Extension.
(2)
Open the Paper Output Tray.
(3)
Open the Output Tray Extension.
(4) Adjust the position of the Paper Thickness
Lever.
Set it to the right when printing on
envelopes or T-shirt transfers, and left when
printing on any other type of paper. See
"Paper Handling" on page 13.
(4)
(3)
(2)
Note
If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever set to
the right. It may improve print quality.
Reset the Paper Thickness Lever to the left when you finish printing.
For details on the Paper Thickness Lever, refer to "Inside" in "Main Components"
of the User's
Guide on-screen
manual.
3
Load the paper.
(1)
(1)
Load the paper in the Rear Tray
with the print side facing UP.
(2)
Align
the paper
stack
against
/t_
the
right side of the Rear Tray.
(3)
Pinch the Paper Guide and slide
against the left side of the paper
_
.,)
it
stack.
4
_/',\"b_
(2)
(3)
Specify the page size and media
type settings according to the
loaded paper.
* Do not load higher than the Load Limit
Mark (A).
Note
•
•
16
When performing
copy direct printing without using a computer, select the size and type of the
loaded paper in Page size and Media type by pressing the Settings
button in each mode.
For details on the copy mode settings, see "Setting Items" on page 20.
For details on the memory card mode settings, see "Setting items" on page 26.
When using the machine connected to a computer, select the size and type of the loaded paper
in Page Size (or Paper Size) and Media Type in the printer driver.
For details on printer driver settings, see "Printing with Windows" on page 29 or "Printing with
Macintosh"
on page 30.
Before Using the Machine
Loading Envelopes
Use either European DL or US Comm. Env. #10-sized envelope.
,_
•
•
Important
You need to print from the computer to print on envelopes.
Do not use the following envelopes:
- Envelopes with a double flap (or sticker flaps)
- Envelopes with an embossed
or treated surface
- Envelopes with pressure seals
- Envelopes whose gummed flaps are already moistened
Prepare
and adhesive
the envelopes.
• Press down on all four corners and edges of the envelopes
• If the envelopes
direction.
to flatten them.
are curled, hold the opposite corners and gently twist them in the opposite
• If the flap of an envelope
is curled, flatten
it.
• If the leading edge of an envelope is puffed up or curled, use a pen to press
flat and sharpen the crease.
Press the envelope flat, working from the middle to the edge.
x
x
x
the envelope
0
* The above illustrations show a side view of the leading edge of the envelope.
,_
Important
The envelopes may jam in the machine if they are not fiat or the edges
Make sure that no curl or puff exceeds 0.1 inches / 3 mm.
are not aligned.
Before Using the Machine
17
2
Load the envelopes.
(1)
Load the envelope against the right
side of the Rear Tray.
Load with the address side facing
UP and the rear flaps DOWN on
the left.
Up to 10 envelopes
at once.
(2)
(3)
(B)
(1)
can be loaded
Pinch the Paper Guide and slide it
against the left side of the
envelope.
(2)
Set the Paper Thickness Lever to
the right.
(A)
Note
Reset the Paper Thickness Lever to the
left when you finish printing. For details on
the Paper Thickness Lever, refer to
"Inside" in "Main Components" of the
User's Guide on-screen manual.
3
Specify
the settings
in the printer
(3)
(A) Printing orientation
(B) Make sure the flaps are folded.
driver.
(1)
Select Envelope
(2)
Select the size for envelopes.
In Windows ®, select DL Env. or Comm. Env. #10 in Page Size.
in Media Type.
In Macintosh, select DL Envelope
(3)
,qt
Select Landscape
or #10 Envelope
in Paper Size.
in Orientation.
Important
Be sure to set the printer driver setting properly. If you do not, the address will be printed in the
wrong direction.
Note
For details on printer driver settings, see "Printing with Windows" on page 29 or "Printing with
Macintosh" on page 30.
18
Before Using the Machine
Loading Small-Sized Paper
You can use 4" x 6" / 101.6 x 152.4 mm,
1
5" x 7" / 127.0
x 177.8
mm, and Credit
card-sized
papers.
Load the paper.
(1)
Load the small-sized paper
against the right side of the Rear
Tray with the print side facing
UR
(2)
Pinch the Paper Guide and slide
it against the left side of the
paper stack.
(3)
Set the Paper Thickness Lever
to the left.
(1)
(2)
(3)
2
Specify the page size and media type settings according to the loaded paper.
Note
•
•
When performing
copy direct printing without using a computer, select the size and type of the
loaded paper in Page size and Media type by pressing the Settings
button in each mode.
For details on the copy mode settings, see "Setting Items" on page 20.
For details on the memory card mode settings, see "Setting items" on page 26.
When using the machine connected to a computer, select the size and type of the loaded paper
in Page Size (or Paper Size) and Media Type in the printer driver.
For details on printer driver settings, see "Printing with Windows" on page 29 or "Printing with
Macintosh"
on page 30.
Before Using the Machine
19
Copying
Making Copies
This section describes the basic procedure to make copies.
1
Turn on the machine.
See "Turning the Machine On and Off" on page 8.
2
Press the COPY
selected.
3
button
to select
the copy
mode
if another
mode has been
Load paper.
(1)
See "Loading Printing Paper" on page 12.
4
--(2)
Load the original document on the Platen Glass.
-(3)
See "Loading Original Documents" on page 9.
5
Specify the copy settings.
A4
Plain paper
Standard
(1) Page size, media type, image quality
The settings you made in the Copy settings screen
is displayed. For details, see "Setting Items" below.
6
(2)
Number of copies
Use the ,L or v button to specify the number of copies.
(3)
Intensity
Press the _ button to decrease the intensity and the P, button to increase it.
Press the Color button for color copying, or the Black button for black & white
copying.
Setting Items
You can change the copy settings such as page size, media type, image quality etc. by using the
Settings button.
Note
•
•
•
To change the tab, use the A, or v button to select the tab and use the 4 or _' button.
Depending on the functions, some setting items cannot be specified in combination.
The settings of the page size, media type, and print quality are retained even if the machine is turned
off.
20
Copying
Tab 1
You can specify the paper settings for printing or image quality.
ii A4
i Plain paper
ii Standard
m(1)
m
_(3)
(2)
(4)
i
i_i_:_iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii!_i_
(1)
Page size
Select the page size of the loaded paper.
(2)
Media type
Select the media type of the loaded paper.
(3)
Print quality
Adjust print quality according to the original.
_
•
•
(4)
Important
If you used Fast with media type set to Plain paper and the quality is not as good as
expected, select Standard
or High and try copying again.
Select High to copy in grayscale.
Grayscale renders tones in a range of grays instead
black or white.
of
Magnification
Specify the reduction/enlargement
method. For details, refer to "Reducing or Enlarging a
Copy" in "Making Copies" of the User's Guide on-screen manual.
Tab 2
You can specify auto intensity.
(1)
(1) Auto intensity
Specify the auto intensity.
This function automatically
When Auto intensity
LCD.
adjusts the intensity of the original on the Platen Glass.
ON is selected, AUTO appears in the intensity slide bar on the
Copying
21
_,
Important
Even while Auto intensity ON is selected, you can change the intensity by using the
or _ button. Move the cursor to the center of the slide bar to enable auto intensity
again.
Using Useful Copy Functions
i
For details, refer to "Using Useful Copy Functions" in the User's Guide on-screen manual.
Reducing or Enlarging a Copy
Copying without Borders
(Borderless copy)
Repeating an Image on a Page
(Image repeat)
Copying Thick Originals Such as Books
(Frame erase)
Copying on Stickers
(Sticker copy)
I
Platen Glass
22
Copying
16 stickers
Printing from a Memory Card
Memory Cards Supported
The following memory cards are compatible
it
_
d ir_
by This Machine
with this machine.
n_a!nt
:t
_aSI
_
....
• SD Secure Digital memory card
• MultiMediaCard
SDHC memory card
__
• Compact Flash (CF) Card
Supports Type 1/11
(3.3 V)
• Microdrive
• MEMORY STICK
• MEMORY STICK PRO
_
Important
If one of the following memory cards is inserted without an adapter, you may not be able to remove
the card. Be sure to attach it to the adapter before inserting to the Card Slot.
_4,,w
_
#,,_,_
miniSD Card .1
microSD Card .2
xD-Picture
Card .3
• MEMORY STICK Duo.1
• MEMORY STICK PRO Duo q
RS_MMC.I
"1 Use the special adapter provided with the card.
*2 Use "SD Card Adapter" provided with the card.
*3 Requires purchase of a separate compact flash card adapter for xD-Picture card.
Printing from a Memory Card
23
Printable Image Data
This machine supports JPEG and TIFF images created by DCF ver. 1.0/2.0 standard compliant
digital cameras (Exif ver. 2.2/2.21 compliant).
,"
Important
Compatible image types are limited to JPEG and TIFF only. Other image or movie types such as RAW
images cannot be printed.
Inserting the Memory Card
i
Turn on the machine.
See "Turning the Machine On and Off" on page 8.
2
Open the Card Slot Cover.
3
Insert one and only one memory card into the
Card Slot.
(A)
Insert a memory card with the labeled side facing to the right.
• Compact Flash (CF) card
• Microdrive
Insert into the
• xD-Picture card
so
MMc
_S /
left Card Slot.
Lights up
SD Secure Digital memory card
SDHC memory card
miniSD Card
ii
microSD Card
/
_
MEMORY STICK
Insert into the
MEMORY STICK PRO
_'_,_;_,:_
MEMORY STICK Duo
MEMORY STICK PRO Duo
_-_
MultiMediaCard
RS-MMC
4
Confirm that the Access lamp (A) has lit up.
5
Close the Card Slot Cover.
24
Printing from a Memory Card
V'L_
_ M_/
\
right Card Slot.
Lights up
Removing the Memory Card
1
Open the Card
2
Make sure that the Access
3
Close
the Card
Slot Cover.
remove
the memory
card.
Slot Cover.
Printing Photographs
1
lamp is lit, then
(Display
photo)
Prepare for printing.
(1) Turn on the machine.
See "Turning the Machine On and Off" on page 8.
(2)
2
3
Insert the memory
card.
(1)
Press the Memory Card button.
(2)
Insert the memory card into the Card Slot.
See "Inserting the Memory Card" on page 24.
Select
(1)
4
Load paper.
See "Loading Printing Paper" on page 12.
Use the _ or P, button to select Display
Select
(1)
the print menu.
photo
_,
then press the OK button.
the photo to print.
Use the _ or P, button to display the photo to print.
Note
You can change the way that photos are displayed by pressing the OK button when the
Display photo function is being used to view the photos on the LCD. For details, refer to
"Printing Photographs" in the User's Guide on-screen manual.
(2)
5
Press the Color button.
Start printing.
(1)
Page size, media type, image quality
The settings you made in the Memory card
settings screen is displayed.
For details, see "Setting Items" on page 26.
(1)
Copie
(2)
.@
(2)
(3)
Number of copies
Use the ,L or v button to specify the number of
copies.
Press the Color button.
No. of sheetsO001
4',×6',(!01x152)
Photo Plus Glossy
Standard
Printing from a Memory Card
]
|
J
25
Setting Items
You can change the page size, media type, or print quality by using the Settings
button.
Note
•
•
•
To change the tab, use the ,L or v' button to select the tab and use the 4 or _' button.
Depending on the functions, some setting items cannot be specified in combination.
The print settings are retained even if the machine is turned off.
Tab 1
You can specify the settings such as the size and type of paper, bordered/borderless,
file no.
4"xG"(101x!52 )
PhOto Plus Glossy
Standard
Bori:terless
NOdate/fi!e no.
and Date/
(1)
(2)
(3)
(4)
÷
(1)
Page size
Select the page size of the loaded paper.
(2)
Media type
Select the media type of the loaded paper.
(3)
Print quality
Adjust print quality according to the original.
(4)
Bordered, Borderless
Select bordered or borderless print.
(5)
Date/file no.
Select whether to print the shooting date, file no., or not.
Note
It is not possible to print both the shooting date and the file no. when Credit card is selected
in Page size.
Under this condition, even if Print date & file no. is set, only the shooting date will be printed.
If you want to print the file no., select Print file no. only.
Tab 2
You can optimize photos with the functions below.
Red eye correction OFF _
Vivid photo OFF
_(2)
Photo optimizer pro ON _(3)
Noise reduction OFF _(4)
Face brig[!tener O_F
_(5)
(1)
26
(1)
Brightness
Contrast standard
_(8)
Col0r hue original
_(9)
No etfects
..............................
_(1
O)
Red eye correction
Corrects red eyes in portraits caused by flash photography.
Printing from a Memory Card
(2) Vivid photo
Makes green and blue more lively.
(3)
Photo optimizer pro
Automatically optimizes
(4)
Noise reduction
Reduces the noise on blue areas like the sky as well as on black areas.
(5)
Face brightener
Brightens a darkened face on the photo taken against the light.
(6)
Image optimizer
Corrects and smooths the jagged contours for printing.
(7)
Brightness
Adjust brightness.
(8)
Contrast
Adjust contrast.
(9)
Color hue
Adjust color hue. For example, you can increase red or yellow to adjust the skin tone.
brightness and tone of a photo.
(10) Effects
Applies special effects to the photo, such as printing in sepia tones or with a sketch
illustration like effect.
Using Useful Printing Functions
Multiselect
print
Prints specifying the number of copies to print for each photo.
Layout print
Prints photos your pasted in the specified layout.
Sticker
print
Prints your favorite photo with a frame on Canon Photo Stickers.
Print all photos
Prints all photos saved on the memory card.
Photo Index print
Prints an index of all the photos saved on a memory card.
DPOF print
Prints according to the Digital Print Order Format (DPOF) settings on your digital camera, if you
have specified them.
Captured
info
Prints information on photographs at the time of its shooting (Exif info) in the margin of Photo
index print or selected individual photos.
Printing from a Memory Card
27
Printing by Using the Photo Index Sheet
1
Turn on the machine.
2
Load A4 or Letter-sized plain paper.
3
Insert a memory card into the Card Slot.
See "Inserting the Memory Card" on page 24".
4
Select the Photo Index Sheet menu.
(1) Press the MEMORY CARD button.
(2) Use the _ or ) button to select Photo Index Sheet
The Photo Index Sheet menu is displayed.
then press the OK button.
(3) Use the _ or ) button to select Photo Index Sheet print, then press the OK button.
5
6
7
Use the _ or 1, button to select a range of images to include in the Photo Index
Sheet, then press the OK button.
Press the OK button to start printing the Photo Index Sheet.
Fill in the appropriate circles in the Photo
Index Sheet.
ii_!_iii!i
8
Load paper as you specified in the Photo
Index Sheet.
9
Use the _ or 1, button to select Scan sheet
and print, then press the OK button.
10
Place the Photo Index Sheet face-down on
the Platen Glass, then press the OK button.
28
¸_I_III_
_ _;;i;ii;;;_
_i__ii_;_ii_
_ _ii_;_i
;il_i; i_i ___ii_i_i_
i;;i_i;i_]:; _
Printing from a Memory Card
NNN N
Printing from Your Computer
This section describes procedure for basic printing.
Printing with Windows
i
1
Turn on the machine and load the paper in the machine.
See "Turning the Machine On and Off" on page 8 and "Loading Printing Paper" on page 12.
2
Create a document or open a file to print using an appropriate application software.
3
Select Print on the application software's File menu.
4
Make sure that Canon XXX Printer (where
"XXX" is your machine's name) is selected in
Select Printer, and click Preferences (or
Properties).
E;t_
e2],er
pag_ _ng_
5
p_e
F_r _p_e
Specify the required settings and click OK.
Note
Click Print (or OK).
,_ut_ber
o _ _4ng_e
512
i,
i_¸
For details on the printer driver functions, click Help or
Instructions
to view the online help or the PC Printing
Guide on-screen
manual. Instructions
is only
displayed when the on-screen
manuals are installed.
6
_ 8Ll_gle
ii
[;1i
r_o_ .....
} .........
N_
.......
N....":: 2:2i
Printing from Your Computer
29
Printing with Macintosh
1
Turn on the machine and load the paper in the machine.
See "Turning the Machine On and Off" on page 8 and "Loading Printing Paper" on page 12.
3
4
5
6
7
Create a document or open a file to print using an appropriate application software.
Select Page Setup on the application
software's File menu.
P_#e A_tr,_utes
_€
Fo_'m_t f_ _ MP470
Make sure that your machine's name is
selected in Format for.
Pa_er S_ze¸_A4
__
Select the page size of the loaded paper in
Paper Size.
Click OK.
Select Print on the application software's File
men u.
8
Select Quality & Media in the pop-up menu.
9
Specify the required settings.
........
,_;_;;;;;;
_
_,o,0,_
_
( _._z_._z_
..................................
_) ........
::
Note
For details on the printer driver functions, click _) to
view the PC Printing Guide on-screen
manual. If the
on-screen
manuals are not installed, the PC Printing
Guide on-screen
manual is not displayed even if (_ is
clicked.
10 Click
30
_e[u _r;s
q
2
Print.
Printing from Your Computer
:7
O
Prickling
i
C/_ys<_e
t abies
a_d
PrJnd,!g
cigars
Scanning Images
You can scan images from the machine to a computer without printing them and save them in
popular image types such as JPEG, TIFF, bitmaps, or PDF. If you are scanning printed text, you can
use the OCR (Optical Character Recognition) software to convert it to text data.
Scanning
Methods
i
You can select from the various scanning methods.
•
If You Want to Scan Originals Easily From the Machine
You can scan originals by using the Operation
See "Scanning
•
Using the Operation
Panel of the machine.
Panel of the Machine" below.
If You Want to Edit or Print the Scanned Images
MP Navigator EX enables you to edit the scanned images, such as optimizing or trimming.
You can also start application
images.
For detailed operations
•
software from MP Navigator
EX to edit or print the scanned
of MP Navigator EX, refer to the Scanning Guide on-screen manual.
If You Want to Scan Originals with Advanced Settings
ScanGear enables you to scan originals with advanced settings such as the resolution.
For detailed operations
of ScanGear, refer to the Scanning Guide on-screen manual.
Besides the above-mentioned methods, you can use a TWAIN- or WIA- (Windows Vista and
Windows XP only) compliant application software and the Control Panel (Windows Vista and
Windows XP only) to scan originals with this machine. For detailed operations, refer to the Scanning
Guide on-screen manual.
•
Scanning Using the Operation Panel of the Machine
For details, refer to "Scanning
1
Methods" in the User's Guide on-screen manual.
Turn on the machine.
See "Turning the Machine On and Off" on page 8.
2
Load the original
document
on the Platen
Glass.
See "Handling the Original Document" on page 9.
3
4
Press
the SCAN
button.
Use the ,_. or v button to select the document type, then press the OK button.
,_
Important
Make sure that the document
have selected.
For details, refer to "Scanning
has been loaded
Methods"
correctly
in the User's
according
to the document
Guide on-screen
type that you
manual.
5
Use the ,_. or v button to select the scan operation, then press the OK button.
6
Press
the Color
or Black
button.
The operation to be performed after scanning the original depends on the scan operation
setting you have selected in step 5. For details on how to modify the operation settings, refer
to the Scanning Guide on-screen manual.
Scanning Images
31
Printing Photographs
Compliant Device
Directly from a
You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile
phone using a USB cable recommended by the device's manufacturer, and print recorded images
directly without using a computer.
•
Connectable Devices
PictBridge is an industry standard enabling a range of digital photo solutions, including the direct
printing of photos from a digital still camera, camcorder or mobile phone* without the need to use
a computer. A device can be connected to this machine for direct printing regardless of the
manufacturer or the model as long as it complies with the PictBridge standard.
* PictBridge compliant digital still cameras, digital camcorders, and camera-equipped
phones are hereafter collectively referred to as "PictBridge compliant device".
,_"
A device with this mark is PictBridge
mobile
compliant.
Printable Image Data Format
This machine prints images taken with a DCF (Design rule for Camera File system) ver. 1.0/2.0compatible digital camera (Exif ver. 2.2/2.21 compliant), as well as PNG files.
Printing Photographs Directly from a Compliant
Device
i
To connect a PictBridge compliant device to this machine, use a USB cable recommended
device's manufacturer.
by the
Caution
Do not connect any equipment other than PictBridge compliant devices or the optional Bluetooth Unit BU20 to the Direct Print Port of the machine. If you do so, electric shock, fire, or damage to the machine
could result.
,"
Important
Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge
compliant device. When disconnecting the USB cable between the PictBridge compliant device and
machine, follow the instructions given in the device's instruction manual.
Note
When printing photos with the PictBridge compliant device connected to the machine, we recommend the
use of the AC adapter supplied with the device. If you are using the device battery, be sure to charge it
fully.
1
Prepare for printing.
(1) Turn on the machine.
See "Turning the Machine On and Off" on page 8.
(2)
32
Load paper.
See "Loading Printing Paper" on page 12.
Printing Photographs Directly from a Compliant Device
2
Connect the PictBridge compliant device to the machine.
Note
Depending on the model or brand of your device, you may have to select a print mode compliant
with PictBridge before connecting the device. You may also have to turn on the device or select
Play mode manually after connecting the device to the machine.
Perform necessary operations on the PictBridge compliant device before connecting it to this
machine according to instructions given in the device's instruction manual.
(1)
Make sure that the PictBridge
device is turned off.
compliant
(2)
Connect the PictBridge compliant device to
the machine using a USB cable
recommended by the manufacturer of the
device.
The device turns on automatically.
If your device does not turn on
automatically, turn it on manually.
(3)
3
Set up the PictBridge compliant device for
direct printing.
,ii _ will appear on the LCD of the device
when the machine is correctly connected.
Specify
the print settings
such
as paper
type and layout.
See "About PictBridge
Print Settings" on page 34.
You can make settings using the menu on the LCD of your PictBridge compliant
Select the size and type of paper that you loaded in the machine.
device.
If your PictBridge compliant device does not have setting menu, change the setting from the
machine. For details, see "Setting on the Machine" on page 36.
4
Start printing from your PictBridge compliant device.
Printing Photographs Directly from a Compliant Device
33
About PictBridge
•
Print Settings
Settings on a PictBridge Compliant Device
This section describes the print settings on a PictBridge compliant device. When operating the
device, be sure to follow the instructions given in the instruction manual of your PictBridge
compliant device.
Note
•
•
In the following description, names of setting items are given according to those used in Canonbrand PictBridge compliant devices. Setting item names may be different depending on the
brand or model of your device.
Some setting items explained below may not be available on some devices. In this case, the
settings made on the machine are applied. Also, when some items are set to Default on a
PictBridge compliant device, the machine settings for these items are applied. For details, see
"Setting on the Machine" on page 36.
Paper Size and Paper Type Settings
The following sizes and types of printing paper can be used when printing from a PictBridge
compliant device.
• Paper size
4" x 6"/101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm .I, Credit card, 8" x 10"/203.2
mm, A4, Letter, Wide .1
x 254.0
• Paper type
Plain Paper .2
Super White Paper or other plain paper
Photo
Photo Paper Plus Glossy
Glossy Photo Paper
Glossy Photo Paper "Everyday
Use"
Photo Paper Glossy
Photo Paper Plus Semi-gloss .4
Photo Stickers .5
Fast Photo
Photo Paper Pro
The available page sizes vary depending on the media type. For details, visit our website.
"1 Can be selected only on certain Canon-brand
PictBridge compliant devices.
*2 Plain Paper can be selected for Paper type only when Paper size is set to A4 or 8.5" x
11" (Letter). When Paper type is set to Plain Paper, borderless printing will be disabled
even when Layout is set to Borderless.
*3 You may not be able to purchase some Canon genuine papers depending on the country
or region of purchase.
*4 When printing on Photo Paper Plus Semi-gloss 8" x 10"/203.2 x 254.0 mm (SG-201),
select 20 x 25 cm/8" x 10" for Paper size and Default for Paper type.
* Select Photo Plus Glossy for Media type in the PictBridge
machine.
settings
screen on the
See "Setting on the Machine" on page 36.
*5 Exclusively used to print photo stickers. When printing on sticker paper, select 10 x 15 cm/
4" x 6" in Paper size and Photo for Paper type. Do not set Layout to Borderless.
34
Printing Photographs Directly from a Compliant Device
Layout Setting
Various layout options are available.
• Bordered/Borderless:
You can select whether or not to print an image with a border.
• N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper.
Sticker paper: When you select 10 x 15 cm/4"
on a single sheet of paper.
A4- or Letter-sized
x 6" for Paper size, you can print 16 images
paper: When you select A4 or 8,5" x 11" (Letter)
print 4 images on a single sheet of paper.
for Paper size, you can
• Shooting Info (Exif Data): You can print shooting info (Exif Data) along with the image.
The following two options are available.
1-up: Prints the shooting info (Exif Data) in the margin of selected individual images.
20-up*l: Prints 20 images specified with DPOF .2 and their shooting info (Exif Data) in list
format on a single sheet of paper.
• 35 mm Film Style Layout (Contact Printing Layout)q: You can print the multiple images
specified with DPOF .2 in a list format that looks like a negative film.
Besides the above options, you can also specify to print an index of images in the DPOF* print
settings menu.
"1 You can use this option only when A4 or 8,5" x 11" (Letter) is selected for Paper size.
*2 DPOF (Digital Print Order Format) is a standard format to record the specified information
regarding images, such as which image or number of copies to print.
Date/File No. Print Setting
You can specify whether the date and/or file number will be printed.
Note
•
•
•
If the images already have dates superimposed when shot, set this PictBridge setting item to
Off. If you select Date, File No., or Both, the date and/or file number will be printed over the
date printed by the device's function.
Depending on the paper size and layout, the date will only be printed even when Both is
selected.
Image Optimize
Setting
You can select the optimization method to obtain high print quality. When you select On, the
shooting information is used to print the optimized image.
If you are using a Canon-brand PictBridge compliant device, the following additional options may
be available, depending on the model.
-
•
VIVID makes green and blue more lively.
NR (Noise Reduction) reduces the noise on blue areas like the sky as well as on black areas.
Face brightens a darkened face on the photo taken against the light.
Red-Eye corrects red eyes in portraits caused by flash photography.
Trimming Setting
You can select an area to print.
Printing Photographs Directly from a Compliant Device
35
Setting on the Machine
This section describes the PictBridge
print settings on the machine.
Set the print settings to Default on the PictBridge compliant
according to the settings on the machine.
•
Displaying
the PictBridge
Settings
device when you want to print
Screen
(1) Turn on the machine.
(2)
Press the Menu button.
(3)
(4)
Use the _ or P, button to select Maintenance/settings
_,
then press the OK button.
Use the _ or _ button to select Device settings, then press the OK button.
(5)
Use the ,L or v button to select PictBridge
settings,
then press the OK button.
Note
When a PictBfidge compliant device is connected to the machine, the PictBridge settings
screen can also be displayed by pressing the Settings button.
•
Specify
the Setting
(1)
Use the _ or P, button to select the tab to set.
(2)
Use the A or v button to select the item to set.
(3)
Use the _ or ) button to change the item to set.
(4)
Repeat step (1) and (3) to specify the item.
(5) After finishing all settings you need, then press the OK button.
•
36
Setting Items
Page size
Select the page size, when printing
directly from a PictBridge compliant
device.
Paper size
Media type
Select the media type, when printing
directly from a PictBridge compliant
device.
Paper type
Print quality
Select the print quality, when printing
directly from a PictBridge compliant
device.
--
Bordered/Borderless
Select bordered or borderless
Layout
print.
Printing Photographs Directly from a Compliant Device
Red eye correction
Corrects red eyes in portraits caused by
flash photography.
Vivid photo
Makes green and blue more lively.
Photo optimizer pro
Automatically optimizes brightness and
tone of a photo.
Reduces the noise on blue areas like
Noise reduction
Image optimize
the sky as well as on black areas.
Face brightener
Brightens a darkened face on the photo
taken against the light.
Image optimizer
Corrects and smooths the jagged
contours for printing.
Brightness
Adjusts brightness.
Contrast
Adjusts contrast.
Color hue
Adjusts color hue. For example, you can
increase red or yellow to adjust the skin
tone.
Effects
Applies special effects to the photo,
such as printing in sepia tones or with a
sketch illustration like effect.
Set the items in this column to Default on the PictBridge compliant
to make settings on the machine.
device when you want
Printing Photographs Directly from a Compliant Device
37
Routine Maintenance
When Printing Becomes Faint or Colors Are Incorrect
When printing becomes faint or colors are incorrect, the print head nozzles on FINE Cartridges are
probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then
perform Print Head Cleaning.
If print results are not satisfactory,
performing Print Head Alignment
may improve print quality.
Note
Before performing
maintenance
• Make sure that a FINE Cartridge has not run out of ink. See "Getting the Ink Status Information"
on
page 46.
• Make sure that a FINE Cartridge is installed properly. See "Replacing
FINE Cartridges"
on page 47.
• Make sure that the orange protective tape is removed from the bottom of a FINE Cartridge.
• If the error message is displayed on the LCD, see "An Error Message Is Displayed on the LCD" on
page 57.
• Increase the Print Quality setting in the printer driver settings.
See "Print Results Not Satisfactory"
on page 61.
See i'Pdnting the Nozzle Check Pattern" on page 39.
If lines are missing or if white streaks appear
After cleaning the Print
Head, print and examine
the nozzle check pattern.
Step2
see
!!Print Head
If the problem
Print
Cleaning"
is not resolved
Head
Cleaning
on page 42.
after
performing
twice
See 'iPrint Head Deep Cleaning'_ on page 43.
If the problem is not resolved after performing
Print
Head Deep Cleaning twice
See '!Replacing a FINE Cartridge!! on page 46.
Note
If the straight
See "Aligning
38
line is misaligned or the Print Head position
the Print Head" on page 44.
Routine Maintenance
is misaligned,
align the Print Head position.
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head
nozzles.
1
2
Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized
plain paper in the Rear Tray.
Open the Paper
Output
Tray, then open the Output
Tray
Extension.
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to
"Inside" in "Main Components" of the User's Guide on-screen manual.
3
Print the nozzle check pattern.
(1)
Press the Menu button.
(2)
Use the _ or b button to select Maintenance/settings,
The Maintenance/settings
screen is displayed.
(3)
Use the _ or b button to select Maintenance,
The Maintenance screen is displayed.
(4)
Use the A or v button to select Nozzle check, then press the OK button.
The pattern print confirmation
(5)
4
then press the OK button.
then press the OK button.
screen is displayed.
Use the A or v button to select Yes, then press the OK button.
The nozzle check pattern is printed, and the pattern confirmation screens are displayed
alternately.
Examine the pattern and take the appropriate action.
See "Examining the Nozzle Check Pattern" on page 40.
Routine Maintenance
39
Examining
the Nozzle Check Pattern
Examine the nozzle check pattern, and perform cleaning if necessary.
Note
The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the FINE
Cartridge if the remaining amount of ink is insufficient.
See "Replacing a FINE Cartridge" on page 46.
1
Check the nozzle check pattern you printed.
lel
| o |
? :_;_____________i______________;_____________;___________
_;_!_!;i!:;_ii!!_i_ii_!_!!_!_!!_i_!_1i_i_iiii!_i_!_ii!_!_!:!_!ii!_!
I.I
I°li
I,I
l,!
(1)
--(2)
Check if lines in this pattern are missing.
(A)
(B)
(A) Good
(B) Lines are missing
(2)
Check if there are white streaks in this pattern.
(A)
(a)
(A) Good
(B) White streaks present
2
The confirmation screens for white streaks and missing lines are displayed
alternately. Select the pattern that is closer to the nozzle check pattern that you
)rinted.
•
(1)
40
If There
Are No Missing
Lines
and No White
Select All A and press the OK button.
The LCD returns to the Maintenance screen.
Routine Maintenance
Streaks
•
If Lines Are Missing or White Streaks Are Present
(1)
Select Also B and press the OK button.
The cleaning confirmation screen is displayed.
(2)
Select Yes and press the OK button to start Print Head Cleaning.
See "Print Head Cleaning" on page 42.
Routine Maintenance
41
Print Head Cleaning
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the
Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes
ink, so perform Print Head Cleaning only when necessary.
1
Make sure that the machine
plain paper
2
is turned
on, then load a sheet
of A4 or Letter-sized
in the Rear Tray.
Open the Paper
Output
Tray, then open the Output
Tray
Extension.
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to
"Inside" in "Main Components" of the User's Guide on-screen manual.
3
Start Print Head Cleaning.
(1)
Press the Menu button.
(2)
Use the _ or P, button to select Maintenance/settings,
The Maintenance/settings
screen is displayed.
(3)
Use the _ or P, button to select Maintenance,
The Maintenance screen is displayed.
(4)
Use the ,L or v button to select Cleaning,
The confirmation
(5)
then press the OK button.
screen is displayed.
The pattern print confirmation
4
then press the OK button.
Use the ,L or v button to select Yes, then press the OK button.
Print Head Cleaning starts.
Do not perform any other operations
one minute.
(6)
then press the OK button.
until Print Head Cleaning finishes. This takes about
screen is displayed.
Use the ,L or v button to select Yes, then press the OK button.
The nozzle check pattern is printed.
Check the print head condition with the printed nozzle check pattern, and take
appropriate action.
See "Examining the Nozzle Check Pattern" on page 40.
Note
If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep
Cleaning. See "Print Head Deep Cleaning" on page 43.
42
Routine Maintenance
Print Head Deep Cleaning
If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning,
which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed
in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head
Cleaning, so perform this procedure only when necessary.
1
Make sure that the machine
plain paper
2
is turned
on, then load a sheet
of A4 or Letter-sized
in the Rear Tray.
Open the Paper
Output
Tray, then open the Output
Tray
Extension.
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to
"Inside" in "Main Components" of the User's Guide on-screen manual.
3
Start Print Head Deep Cleaning.
(1)
Press the Menu button.
(2)
Use the 4 or ) button to select Maintenance/settings,
The Maintenance/settings
screen is displayed.
(3)
Use the 4 or ) button to select Maintenance,
The Maintenance screen is displayed.
(4)
Use the ,L or v button to select Deep cleaning,
The confirmation
(s)
then press the OK button.
then press the OK button.
then press the OK button.
screen is displayed.
Use the A or v button to select Yes, then press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep Cleaning finishes. This takes
about one minute.
4
Confirm the condition of the Print Head.
(1)
Print the nozzle check pattern to check the print head condition.
See "Printing the Nozzle Check Pattern" on page 39.
(2)
If the problem is not resolved, perform Print Head Deep Cleaning again.
(3)
If this does not solve the problem, a FINE Cartridge may have run out of ink. Replace it
with a new one. See "Replacing a FINE Cartridge" on page 46.
Routine Maintenance
43
Aligning
the Print Head
If ruled lines are printed misaligned or print results are otherwise unsatisfactory,
position.
1
Make sure that the machine
plain paper
2
is turned
on, then load two sheets
adjust the print head
of A4 or Letter-sized
in the Rear Tray.
Open the Paper
Output
Tray, then open the Output
Tray
Extension.
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to
"Inside" in "Main Components" of the User's Guide on-screen manual.
3
Print the print head alignment pattern.
(1)
Press the Menu button.
(2)
Use the 4 or 1_ button to select Maintenance/settings,
The Maintenance/settings
screen is displayed.
(3)
Use the 4 or 1_ button to select Maintenance,
The Maintenance screen is displayed.
(4)
Use the ,L or v button to select Manual head align, then press the OK button.
The confirmation screen is displayed.
_J
then press the OK button.
then press the OK button.
Note
If you select Head alignment print, the machine exits the process after printing the current
adjustment values.
(5)
Use the A or v button to select Yes, then press the OK button.
The print head alignment pattern is printed.
(6) When "Did the patterns print correctly?" is displayed, confirm that the pattern is printed
correctly, use the ,L or v button to select Yes, then press the OK button.
The input screen for the head position adjustment values is displayed.
Enter the number of
the pattern with fewest
white stripes.
i_i!ii'iiiiiiii}iiii[i[liiii'iii;i!}i;!;:;:iiiiiiiii/};ii[iiiiiiiii'i_i
44
Routine Maintenance
4
Adjust the print head position.
(1)
Check the printed patterns and use the 4 or P,
button to input the number of the pattern in
column A that has the least noticeable streaks.
Note
if it is difficult to pick the best pattern, pick the
setting that produces the least noticeable white
streaks.
(A)
(B)
(C)
(A)
(B)
(C)
(D)
Less
More
Less
More
(D)
noticeable
noticeable
noticeable
noticeable
vertical white streaks
vertical white streaks
horizontal white streaks
horizontal white streaks
(2)
Repeat the procedure until you finish inputting
the pattern number for column L, then press
the OK button.
(3)
Confirm the displayed message and press
the OK button.
The second pattern is printed.
(4)
Check the printed patterns and use the 4 or
P, button to select the number of the pattern in
column M that has the least noticeable streaks.
(5)
Repeat the procedure until you finish inputting
the pattern number for column R, then press
the OK button.
Routine Maintenance
45
Replacing
a FINE Cartridge
This section explains the way to confirm the ink status and the procedure to replace FINE
Cartridges.
When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of
the error. See "An Error Message Is Displayed on the LCD" on page 57 and confirm how to handle it.
When printing from your computer, error messages appear on your computer screen as well.
Note
•
•
If there is no improvement with the quality of printing following such maintenance as Print Head
Cleaning, a FINE Cartridge is probably empty. When ink runs out, replace the FINE Cartridge.
The machine cannot print if the wrong type of FINE Cartridge is used.
For information on compatible FINE Cartridges, see the back cover of this guide.
•
Getting the Ink Status Information
Note
The ink level detector is mounted on the machine to detect the remaining ink level. The machine
considers as ink is full when a new FINE Cartridge is installed, and then starts to detect a
remaining ink level. If you install a used FINE Cartridge, the indicated ink level of it may not be
correct. In such case, refer to the ink level information only as a guide.
You can check the current ink level by pressing the COPY button, the SCAN button, or the
MEMORY CARD button. The LCD will display the ink level for a few seconds.
(A) Indicates the remaining ink volume.
• When ink is low
Ink is low. You can continue printing for a while, but we
recommend you to have a new FINE Cartridge available.
• When ink has run out
An error message may appear on the LCD while printing.
............
_y
..........
_--=............
The ink has run out.
Replace the ink cartridge,
Ink has run out. See "The ink has run out. Replace the ink
cartridge. U163" in "An Error Message Is Displayed on the LCD"
on
page 57 and take appropriate action.
Note
You can also confirm the ink level on the LCD that is displayed while printing is being performed.
46
Routine Maintenance
Replacing FINE Cartridges
When
,_
FINE
Cartridges
run out of ink, replace
•
•
•
using
the following
steps.
Important
Handling FINE Cartridges
• Do not touch the electrical
may not print out properly
•
them
contacts or Print Head Nozzles
if you touch it.
on a FINE Cartridge.
The machine
(A) Electrical Contacts
(B) Print Head Nozzles
To maintain optimal printing quality, we recommend
the use of specified Canon brand FINE
Cartridges.
Refilling ink is not recommended.
Once you remove a FINE Cartridge, replace it immediately. Do not leave the machine with FINE
Cartridges
removed.
Replace empty cartridges with new ones. If you insert FINE Cartridges that has been removed
once, the machine may not print out properly due to some reasons such as clogging of the
nozzles.
Furthermore,
with such cartridges, the Low Ink Warning may not be displayed properly.
Once a FINE Cartridge has been installed, do not remove it from the machine and leave it out in
the open. This will cause the FINE Cartridge to dry out, and the machine may not operate
properly when it is reinstalled. To maintain optimal printing quality, use a FINE Cartridge within
six months of first use.
Note
•
•
If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge, in
whichever ink remains, only for a while. However the print quality may be reduced compared to
when printing with both cartridges. Canon recommends
to use new FINE cartridges in order to
obtain optimum qualities.
Even when printing with one ink only, print with leaving the empty FINE Cartridge installed. If
either of the Color FINE Cartridge or Black FINE Cartridge is not installed, an error occurs and
the machine cannot print.
For information on how to configure this setting, refer to the PC Printing Guide on-screen
manual.
Color ink may be consumed even when printing a black-and-white
document or when black-and
white printing is specified.
Color ink is also consumed
in Print Head Cleaning and Print Head Deep Cleaning, which may
be necessary to maintain the machine's
performance.
Routine Maintenance
47
1
2
Open the Paper Output Tray.
Make sure that the machine is turned on, lift
the Scanning Unit (Printer Cover), then pull
the Scanning Unit Support (A) down into
place.
The FINE Cartridge Holder moves to the left.
Caution
•
•
,_
(A)"
Do not hold the FINE Cartridge Holder to stop or
move it.
Do not touch the metallic parts inside the machine.
Important
If the Scanning Unit (Printer Cover) is left open for
more than 10 minutes, the FINE Cartridge Holder
moves to the right. Close and reopen the Scanning
Unit (Printer Cover) to return the holder to the left.
3
Remove the empty FINE Cartridge.
(1) Push down the FINE Cartridge.
(2)
,_
•
•
Remove the FINE Cartridge.
Important
Handle FINE Cartridges
carefully to avoid
staining clothing or the surrounding
area.
Discard empty FINE Cartridges
according
to the local laws and regulations
regarding
disposal of consumables.
(2)
48
Routine Maintenance
_,<
4
Prepare the replacement FINE cartridge.
(1)
_
•
•
•
•
5
Unpack a new FINE Cartridge and remove the
orange protective tape (A) gently.
Important
Handle FINE Cartridges
carefully to avoid staining
your clothes or surrounding
work area.
Do not reattach the protective tape once you have
removed it. Discard it according to the local laws
and regulations regarding disposal of consumables.
Do not touch the electrical contacts or Print Head
Nozzles on a FINE Cartridge, The machine may not
print out properly if you touch it.
Be careful not to stain your clothes and hands with
ink on the removed protective tape.
(A)
Install the FINE Cartridge.
(1)
Insert a new FINE Cartridge
all the
way into the appropriate
slot.
The Black FINE Cartridge
should be
/dRh_
installed into the left slot ((_) and the
Color FINE Cartridge
should be into
the right slot
((_).
(1)
(2)
_
Push up the FINE Cartridge until it
clicks into place.
Important
The machine cannot be used unless both
the FINE Cartridges are installed.
(2)
Routine Maintenance
49
6
Lift the Scanning Unit (Printer Cover) slightly to set the Scanning Unit Support back
to its original position, and then gently close the Scanning Unit (Printer Cover).
Caution
Be sure to hold the Scanning
caught.
Unit (Printer
Cover)
firmly,
and be careful
not to get your fingers
Note
•
•
•
50
If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see "An
Error Message Is Displayed on the LCD" on page 57.
When you start printing after replacing the FINE Cartridge, Print Head Cleaning is performed
automatically.
Do not perform any other operations until Print Head Cleaning finishes.
If the straight line is misaligned
or the Print Head position is misaligned,
align the Print Head
position.
See "Aligning the Print Head" on page 44.
Routine Maintenance
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Note
•
•
•
ink may blur depending on the paper in the following cases:
- Printed area is traced with a highlight pen or paint-stick, or
- Printed area is stained with water or sweat.
if the print head nozzles get clogged, printouts will become faint or particular colors will not be printed
properly. For details, see "When Printing Becomes Faint or Colors Are incorrect" on page 38.
When You Turn Off the Machine
Follow the procedure below to turn off the machine.
(1)
Press the ON/OFF button to turn off the machine.
(2)
Confirm that the Power lamp has gone out.
This takes a few seconds or as long as around 30 seconds.
(3)
Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch it off instead.
When you press the ON/OFF button to turn off the machine, the machine automatically puts a
protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or
switch off the power outlet strip before the Power lamp goes out, this capping will not be done
properly, causing the Print Head to dry and clog.
When You Are Not Using the Machine for a Long Time
When you are not using the machine for a long time, print or copy in both black & white and in
color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print
Head.
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the
uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long
period of time, the print head nozzles become blocked by dried ink. Periodically printing or
cleaning the Print Head can prevent this blockage.
Routine Maintenance
51
Cleaning
This section
Your Machine
describes
the cleaning
procedure
that is needed
to maintain
your
machine.
Caution
•
•
•
Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine
threads may remain inside the machine and cause problems such as a blocked Print Head and poor
printing results. Use a soft cloth to avoid scratching the components.
Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean
the machine, as this may cause a malfunction
or damage the machine's surface.
Cleaning the Exterior of the Machine
Caution
Be sure to turn off the power
,,
•
•
and disconnect
the power
cord before cleaning
the machine.
Important
When cleaning the exterior of the machine, do not use tissue paper, rough-textured
similar materials, as this may scratch the surface.
Never use neutral detergent or volatile liquids such as thinners, benzene, acetone,
chemical cleaner, as this may damage the surface.
cloth_ or
or any other
Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface
with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.
•
Cleaning the Platen Glass and Document Cover
Caution
Be sure to turn off the power
,"
and disconnect
the power
cord before cleaning
the machine.
Important
The inner side of the Document
Cover (white sheet)
(B) is easily
damaged,
so wipe
it gently.
With a clean, soft, lint-free cloth, wipe the Platen Glass (A) and the inner side of the Document
Cover (white sheet) (B) gently. Make sure not to leave any residue, especially on the Platen
Glass.
52
Routine Maintenance
Cleaning the Paper Feed Roller (Roller cleaning)
Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear
the roller, so perform this only when necessary.
Make sure that the machine is turned on, and then remove any paper from the
Rear Tray.
2
Clean the paper feed roller.
(1)
Press the Menu button.
(2)
Use the _ or 1_ button to select Maintenance/settings,
The Maintenance/settings
screen is displayed.
(3)
Use the _ or 1_ button to select Maintenance,
The Maintenance screen is displayed.
(4)
Use the A or v button to select Roller cleaning,
The confirmation screen is displayed.
(5)
Use the A or v button to select Yes, then press the OK button.
The Paper Feed Roller will rotate as it is cleaned.
then press the OK button.
then press the OK button.
then press the OK button.
3
Repeat step 2 twice.
4
Open the Paper Output Tray, then open the Output Tray Extension.
5
Make sure that the paper feed roller stops rotating, then load three or more sheets
of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever,refer to
"Inside" in "Main Components" of the User's Guide on-screen manual.
6
Repeat
step 2 three
times.
The paper cleans the paper feed roller as it feeds through the machine.
If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the
Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean
it. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve
the problem, contact your Canon service representative.
(A)
/
Routine Maintenance
53
Cleaning the Inside of the Machine (Bottom plate cleaning)
This section describes
how to clean the inside of the machine. If the inside of the machine
becomes dirty, printed paper may get dirty, so we recommend
performing
cleaning regularly.
_,
Important
Do not perform any other operation while the bottom plate is being cleaned.
Make sure that the machine is turned on, then remove any paper from the Rear
Tray.
2
3
4
Open the Paper Output Tray, then open the Output Tray Extension.
Fold a single sheet of A4 or Letter-sized plain paper in half widthwise,
unfold the paper.
and then
(A)
Load this and only this sheet of paper in the
Rear Tray with the open side to the front.
Set the Paper Thickness Lever to the left. For
details on the Paper Thickness Lever, refer to
"Inside" in "Main Components" of the User's Guide
on-screen manual.
5
Perform bottom plate cleaning.
(1)
Press the Menu button.
(2)
Use the _ or P' button to select Maintenance/
settings, then press the OK button.
The Maintenance/settings
screen is
displayed.
(3)
Use the _ or ) button to select Maintenance,
(A) Load the paper after unfolding it.
then press the OK button.
The Maintenance screen is displayed.
(4)
Use the A or v button to select Bottom
The confirmation screen is displayed.
plate cleaning,
then press the OK button.
(5)
Use the ,L or v button to select Yes, then press the OK button.
The paper cleans the inside of the machine as it feeds through the machine.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate
Cleaning again.
If the problem is not resolved after performing cleaning again, the protrusions inside the machine
may be stained. Clean them according to instructions. See "Cleaning the Protrusions Inside the
Machine" on page 55.
Note
When performing Bottom Plate Cleaning again, make sure to use a new piece of paper.
54
Routine Maintenance
Cleaning the Protrusions Inside the Machine
If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton
swab or the like.
Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.
Routine Maintenance
55
Troubleshooting
This section describes troubleshooting
machine.
_rl
tips for problems you may encounter when using the
Note
This section mainly describes the methods of machine operation for troubleshooting. To handle problems
using your computer, refer to "Troubleshooting" in the User's Guide on-screen manual. For details on how
to view the on-screen manuals, see "Reading the On-screen Manuals" on page 74.
• "An Error Message Is Displayed on the LCD" on page 57
• "LCD Cannot Be Seen At All" on page 58
• "An Unintended
Language Is Displayed on the LCD" on page 58
• "Cannot Install the MP Drivers" on page 59
• "Cannot Connect to Computer
Properly" on page 60
• "Print Results Not Satisfactory"
on page 61
• "The Print Result Not Satisfactory When Copying" on page 65
• "Printing Does Not Start" on page 65
• "Paper Does Not Feed Properly" on page 66
• "Paper Jams" on page 67
• "Error Message Appears on the Computer Screen" on page 68
• "Error Message Appears on a PictBridge Compliant
• "Cannot Print Properly via Bluetooth Communication"
Device" on page 70
on page 71
• "Cannot Print Properly from a Photo Index Sheet" on page 71
• "Cannot Remove a Memory Card" on page 71
• "Scanning
Problems" on page 72
If an Error Occurs When the Machine Is Connected to a Computer
When an error occurs in printing such as the machine is out of paper or paper is jammed, a
troubleshooting message is displayed automatically. Take the appropriate action described in the
message.
The message may vary depending
56
Troubleshooting
on the version of your Windows operating system.
An Error Message
Is Displayed
on the LCD
If an error message is displayed on the LCD, take the corresponding
action described below.
The following ink cartridge cannot be
recognized.
U051/UO52/UO53/UO59
The FINE Cartridge may not be installed properly, or the Cartridge may not be
compatible with this machine. Open the Scanning Unit (Printer Cover) and
install the appropriate FINE Cartridge.
If the error is not resolved, the FINE Cartridge may be damaged. Contact your
Canon Service representative.
One or more ink cartridges are not
installed in place.
U075
Make sure that each FINE Cartridge is installed in the correct position.
See "Replacing a FINE Cartridge" on page 46.
Some ink cartridges are not installed in
place.
U076
The following ink cartridge cannot be
recognized.
U140
The FINE
The following ink cartridge cannot be
recognized.
U150
The FINE
Cartridge
appropriate
Open
Cartridge
the Scanning
If the error
Canon
may not be compatible
FINE Cartridge.
(Printer
Ink may have run out.
The function
for detecting
U162
level cannot
be correctly
the FINE
Install the
Cartridge"
on page 46.
properly.
and install
Cartridge
the FINE Cartridge
may be damaged.
properly.
Contact
your
the remaining
recommends
ink level will be disabled
since
the ink
detected.
If you want to continue
printing
button for at least 5 seconds.
optimum
Cover)
a FINE
representative.
The ink may have run out. Replacing
the ink tank is recommended.
Canon
with this machine.
"Replacing
may not be installed
Unit
is not resolved,
Service
See
without
to use new genuine
this function,
Canon
press the Stop/Reset
cartridges
in order
to obtain
qualities.
Please
be advised
caused
by continuation
that Canon
shall not
of printing
under
be liable
for any malfunction
or trouble
the ink out condition.
Note
If the function for detecting
the remaining
ink level is disabled,
the ink cartridge
in grey is displayed
in the remaining
ink volume screen on the LCD. See
"Getting
The ink has run out. Replace
cartridge.
U163
the
ink
the Ink Status
Information"
on page 46.
Ink has run out.
Replace
the
ink cartridge
and close
the Scanning
Unit (Printer
Cover).
If printing is in progress and you want to continue printing, press the Stop/Reset
button for at least 5 seconds with the ink cartridge
installed. Then printing can
continue under the ink out condition.
The function
for detecting
Replace
empty
the
print quality
condition.
the remaining
ink cartridge
is not satisfactory,
ink level will be disabled.
immediately
if printing
after the printing.
is continued
under
The resulting
the ink out
Note
If the function
for detecting
the remaining
in grey is displayed
in the remaining
"Getting the Ink Status Information"
There
is no photo
data.
ink level is disabled,
ink volume screen
on page 46.
the ink cartridge
on the LCD. See
• There are no image data saved on the memory card that can be read by this
machine.
• The machine may not recognize the file if the file name or the folder path
contains certain characters. Use only alphanumeric characters.
• Photo data edited or processed on a computer must be printed from the
computer.
Troubleshooting
57
The ink absorber is almost full. Press
[OK] to continue printing. Contact the
service center.
The machine has a built-in ink absorber to hold the ink used during Print Head
Cleaning, for example.
This error message indicates that the ink absorber is nearly full.
Press the OK button to cancel the error so you can continue printing.
However, because printing is disabled once the ink absorber becomes
completely full and until the ink absorber is replaced, you are recommended to
contact your Canon service representative as early as possible. (You wilt need
to replace a particular part of the machine.)
Incompatible device detected.
Remove the device,
• A communication time out occurs if an operation takes too long or if it takes
too much time to send data. This may cancel printing. In such cases,
disconnect and reconnect the USB cable.
When printing from a PictBridge compliant device, depending on the model
or brand of your device, you may have to select a PictBridge compliant print
mode on the device before connecting it to the machine. You may also have
to turn on your device or select Play mode manually after connecting the
device to the machine. Perform necessary operations before connecting your
device referring to its instruction manual.
•
An unsupported USB hub is connected.
Remove the hub.
If the error is still not resolved, check if you can print another photograph.
Check your device connected to the machine. Only PictBridge compliant
devices or the optional Bluetooth Unit BU-20 can be connected to the
machine for direct printing.
If a PictBridge compliant device is connected via a USB hub, remove the hub
and connect it directly to the machine.
•
Make sure that the protective material is removed from the FINE Cartridge
Holder, then turn the machine off and back on again. If the problem is not
resolved, contact your Canon Service representative.
• Turn off the machine, and unplug the power cord of the machine from the
power supply. After a while, plug the power cord of the machine back in, and
then turn on the machine. If the same error occurs, contact your Canon
service representative.
Error code
LCD Cannot Be Seen At All
The machine is not powered on or the
LCD is in the screen-saver mode.
•
If the Power lamp is off
The machine is not powered on. Connect the power cord and press the ON/
OFF button. The machine will power on and the LCD will display a message.
• If the Power lamp is lit
The LCD may be in the screen-saver mode. On the Operation Panel, press a
button other than the ON/OFF button.
An Unintended
Language
The language you want to be displayed
is not selected.
Is Displayed
on the LCD
Select the language you want to be displayed according to the following
_rocedure.
(1}Press the COPY button. Wait for about 5 seconds, and then press the Menu
button.
(2}Press the _ button twice to select /_i, then press the OK button.
(3)Press
the
1_ button
once to select
_,
then
press the OK button.
(4}Press the v button three times, then press the OK button.
If the Bluetooth Unit is connected, press the v button five times, then press
the OK button.
(5}Use the A or v button to select the language for the LCD, then press the
OK button.
58
Troubleshooting
Cannot Install the MP Drivers
If you were unable to proceed beyond the Printer Connection
the procedure below to reinstall the MP Drivers.
screen, follow
Unable to proceed beyond the Printer
Connection screen.
Printer
Connection
Make sure [ha the p ir_teris cormecled to the computer end tun on
[he pdn[er
i
The
)lintel
isnttd_re
connQctlon
raJ
C_qetk
he
, "--_:-_'_
(1)CIick Cancel on the Printer Connection
screen.
(2)Ctick Start Over on the Installation Failure screen.
(3)Ctick Back on the screen that appears next.
(4)Ctick Exit on the PIXMA XXX screen (where "XXX" is _our machine's name),
then remove the CD-ROM.
(5)Turn the machine off.
(6) Restart your computer.
(7)Make sure you have no application software running, including antFvirus
software.
(8)Follow the procedure described in your setup sheet to reinstall the MP
Drivers.
Installation does not start automatically
when the Setup CD-ROM is inserted
into your computer's disc drive.
(1)Click Start then Computer.
In Windows XP, Click Start then My Computer.
In Windows 2000, double-click the My Computer icon on the desktop.
(2)Double-click the CD-ROM icon ,}_ on the displayed window.
E[_ Note
To use the Run command to start the setup program, specify your disc drive and
then the name of the setup program, MSETUP4.EXE. The drive letter of the disc
drive depends on your computer.
Double-click the CD-ROM icon on your desktop to start installation.
If the CD-ROM icon is not displayed, restart your computer.
If the CD-ROM icon is still not displayed, try different disks and see if they are
displayed. If other disks are displayed, there is a problem with the Setup CDROM. Contact your Canon service representative.
Installation procedure not followed
correctly.
Follow the procedure described in your setup sheet for proper installation.
If the MP Drivers were not installed correctly, uninstatt the MP Drivers, restart
your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide
on-screen manual.
Note
If the installer was forced to be terminated due to a Windows error, the system
may be in an unstable condition and you may not be able to install the MP
Drivers. Restart your computer before reinstalling.
Troubleshooting
59
Cannot Connect to Computer Properly
•
Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
Your system environment is not fully
compatible with USB 2.0 Hi-Speed.
If your system environment is not fully compatible with USB 2.0 Hi-Speed, the
machine witt operate at a lower speed provided under USB 1.1. In this case, the
machine operates properly but printing speed may slow down due to
communication speed.
Check the following to ensure that your system environment supports USB 2.0
Hi-Speed connection.
• The USB port on your computer supports USB 2.0 Hi-Speed connection.
• The USB cable, and the USB hub if you are using one, support USB 2.0 HiSpeed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable
to be no longer than around 10 feet / 3 meters.
• The operating system of your computer supports USB 2.0 Hi-Speed
connection.
Obtain and install the latest update for your computer.
• The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your
hardware and install it on your computer.
,,
Important
For details on USB 2.0 Hi-Speed of your system environment, contact the
manufacturer of your computer, USB cable, or USB hub.
•
60
"This device can perform faster"
Troubleshooting
Message Is Displayed
Print Results Not Satisfactory
If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors,
confirm the paper and print quality settings first.
Check 1 : Do the page size and media type settings match the size and
type
of the
loaded
paper?
When these settings are incorrect, you cannot obtain a proper print result. If you are printing a
photograph or an illustration, incorrect paper type setting may reduce the quality of printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In
borderless printing, uneven coloring may occur depending on the combination of the paper type
setting and the loaded paper.
•
Check 2: Did you set the print quality setting appropriately?
Select a print quality option suitable to the paper and image for printing. If you notice blurs or
uneven colors, increase the print quality setting and try printing again.
* When printing from a PictBridge compliant device, set the print quality setting by using the
Operation Panel on the machine. You cannot make this setting from a PictBridge compliant
device.
* You cannot change the print quality setting when printing from a wireless communication
device.
The method to confirm the paper and print quality settings differs depending
your machine.
on what you do with
To copy or to print from your
memory card by operating the
machine
Confirm by using the Operation Panel on the machine. See the
pages where each printing mode is explained in this manual.
To print from a PictBridge
compliant device
Confirm by using your PictBridge compliant device or the
Operation Panel on the machine. See "Printing Photographs
Directly from a Compliant Device" on page 32.
To print from a wireless
communication device
Confirm by using the Operation Panel on the machine. Refer to
"Printing Photographs from a Wireless Communication Device" in
the User's Guide on-screen manual.
To print from a computer
Confirm by using the printer driver.
Refer to the PC Printing Guide on-screen manual.
•
Check
3: If the
problem
is not
resolved,
there
may
be other
causes.
See also the sections below.
• "Colors Are Unclear" on page 62
• "Printing Does Not Start/Printing
on page 62
Is Blurred/Colors
Are Wrong/Straight
Lines Are Misaligned"
• "White Streaks" on page 63
• "Printed Paper Curls or Has Ink Blots" on page 63
• "Printed Surface Is Scratched/Paper
Is Smudged" on page 63
• "Colors Are Uneven or Streaked" on page 65
Troubleshooting
61
•
Colors Are Unclear
Color correction is not enabled.
When printing photographs or other graphics, enabling color correction may
improve color.
When performing direct printing, select Vivid photo ON in the print settings for
the memory card mode.
When printing from your computer, refer to "Print Results Not Satisfactory" in the
User's Guide on-screen manual.
•
Printing Does Not Start/Printing Is Blurred/Colors
Lines Are Misaligned
FINE Cartridge is not installed properly
/ There is no ink left.
Remove
the FINE
Smatt dusts
result
Cartridge,
may be stuck
may be improved
then reinstall
between
by reinstalling
Are Wrong/Straight
it.
the contact
the
points.
In this case,
the print
FINE Cartridge.
Also, check that the protective tape (A) is removed.
Print Head
nozzles
The media
side facing
is loaded
upwards.
62
are clogged.
with the wrong
Troubleshooting
See "When Printing Becomes Faint or Colors Are Incorrect" on page 38 and
perform any necessary maintenance operation.
Many types of paper are made to be printed on only a particular side of the
paper.
Printing on the wrong side may cause unclear prints or prints with reduced
quality.
For detailed information on the printable side, refer to the instruction manuals
supplied with the paper.
Inappropriate Paper Thickness Lever
setting.
Adjust the position of the Paper Thickness Lever according to the type of paper
you are printing on.
See "Paper Handling" on page 13.
Depending on the printing content, the printing surface may become scratched
even for the types of paper to set the lever to the left. In this case, set the Paper
Thickness Lever to the right.
Reset the Paper Thickness Lever to the left when you finish printing. If the
lever is not set back to the left, the inside of the machine is more likely to get
dirty due to the wider clearance between the print head and the loaded paper. It
may also reduce print quality.
Print Head is misatigned.
•
If you did not align the Print Head after installation, straight lines may be printed
misaligned. Make sure to align the Print Head after you install it.
See "Aligning the Print Head" on page 44 to perform Print Head Alignment using
the Operation Panel.
White Streaks
Print Head
nozzles
are clogged.
See "When Printing Becomes Faint or Colors Are Incorrect" on page 38 and
perform any necessary maintenance operation.
•
Printed Paper Curls or Has Ink Blots
•
Printed Surface Is Scratched/Paper
Paper
Feed
Roller is dirty.
Is Smudged
Clean the Paper Feed Rollers. Cleaning the Paper Feed Rollers
rollers, so perform this procedure
only when necessary.
For details on cleaning,
on page 53.
Inside
of the machine
is dirty.
When
performing
see "Cleaning
duplex
printing,
the Paper
if the specified
Feed Roller
Perform
the Bottom
For details
cleaning)"
Plate
on cleaning,
Cleaning
to clean
see "Cleaning
(Roller
page size does
actual size of paper loaded in the paper source, the inside
with ink, causing printed paper to become smudged.
will wear
the
cleaning)"
not match
wilt become
the
stained
the inside of the machine.
the Inside
of the Machine
(Bottom
plate
on page 54.
Note
To prevent the inside of the machine from getting stained, set the page size
correctly.
Printing
on inappropriate
type of paper.
•
Check to see if the paper you are printing on is not too thick or curled.
See "Media Types You Cannot Use" on page 14.
• When performing Bordertess Printing, print quality may be reduced at the top
and bottom edges of the paper. Make sure that the paper you are using is
suitable for Bordertess Printing.
For details, refer to "Printing Area" in the User's Guide on-screen manual.
Troubleshooting
63
Inappropriate Paper Thickness Lever
setting.
Adjust the position of the Paper Thickness Lever according to the type of paper
you are printing on.
See "Paper Handling" on page 13.
Depending on the printing content, the printing surface may become scratched
even for the types of paper to set the lever to the left. In this case, set the Paper
Thickness Lever to the right.
* Reset the Paper Thickness Lever to the left when you finish printing. If the
lever is not set back to the left, the inside of the machine is more likely to get
dirty due to the wider clearance between the print head and the loaded paper. It
may also reduce print quality.
Note
If the corners or edges of the paper are smudged, try to print with the Paper
Thickness Lever set to the right.
Printing graphics with the intensity
setting set too high.
Especially if you are using plain paper to print images with high intensity, the
paper may absorb too much ink and become wavy, causing paper abrasion.
When copying, refer to "Making Copies" in the User's Guide on-screen manual
and reduce the Intensity setting. Then try printing again.
When printing from your computer, refer to "Print Results Not Satisfactory" in the
User's Guide on-screen manual.
Printing beyond the recommended
printing area.
If you are printing beyond the recommended printing area of your printing paper,
the lower edge of the paper may become stained with ink.
Resize your original document in your application software.
For details on recommended printing area, refer to "Printing Area" in the User's
Guide on-screen manual.
Paper is curled.
For Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded in the Rear Tray for a tong time may cause the paper
to curt. If this happens, load the paper with the other side facing up. It may
resolve the problem.
We recommend putting unused paper back into the package and keep them on
a level surface.
For Other Paper
If you are using paper with either any of the corners or the whole printing
surface curled, the paper may become dirty, not feed properly, or both. Use such
paper after correcting paper curl as follows.
(1)With the printing side (A) facing up, cover the paper with a fresh sheet of
plain paper to avoid staining or scratching the surface.
(2)Rott up the paper in a direction opposite to paper curl as seen below.
(1)
}
(2)
(3)Check to see that the paper curl is within approximately
to 5 mm (B) in height.
.............
1
0.08 to 0.2 inches / 2
.......
\(B)
We recommend printing curl-corrected paper one sheet at a time.
Note
Depending on the media type, the paper may be smudged or may not be fed
properly even if it is not curled.
In such case, follow the procedure described above in "For Other Paper" to curl
the paper before printing.
This may improve
64
Troubleshooting
the print result.
•
Colors Are Uneven or Streaked
The Print Result Not Satisfactory
The original
correctly.
document
The original
document
is not loaded
is not loaded
with the side to be copied
The original
from this
document
is a printout
machine.
The Platen
Glass
the Document
If these
faced down.
do
or the inner side of
Cover
not
is dirty.
resolve
Check
that the original
Original
When
loading
the original
faced
down.
of copying
camera,
memory
Clean
the Platen
problem,
also
see
on the Platen
Glass.
on page 9.
on the Platen
a printout,
if you copy
Glass,
the side to be copied
directly
either
or your
Glass
and the inner side of the Document
Glass
Results
should
be
a printout.
print the original
card,
the Platen
"Print
correctly
Documents"
may be reduced
Instead
See "Cleaning
the
is loaded
See "Loading
Print quality
When Copying
from
the digital
computer.
and Document
Not
Cover"
Satisfactory"
on
Cover.
on page 52.
page
61.
Printing Does Not Start
i
Unnecessary print jobs are left in
queue. / Computer problems.
Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete
them.
(1)Open the printer properties dialog box.
Refer to "Opening the Printer Properties Dialog Box Directly from Control
Panel" in "Opening the Printer Properties Dialog Box (Windows)" of the
User's Guide on-screen manual.
(2)Click the Maintenance tab and then View Printer Status.
The printer status monitor is displayed.
(3)Ctick Display Print Queue.
(4)Select Cancel All Documents on the Printer menu.
You may not be abte to select this depending on the privileges of the
account.
(5)When the confirmation message is displayed, click Yes.
The print jobs are deleted.
(1)Click the printer icon in the Dock to display the list of print jobs in progress.
In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print
Center and double-click the name of your machine in the Printer List.
(2)Select the print job to delete and click O
-
The print jobs are deleted.
Troubleshooting
65
The machine is not ready.
Check
if the Power
If the Power
lamp
is lit green.
tamp is off, turn the machine
While the Power tamp is flashing green,
Power lamp stops flashing
and remains
on.
the machine
tit green.
is initializing.
Wait
until the
Note
When
printing
large data such as a photo
or graphics,
it may take longer
to start
printing.
Paper Does Not Feed Properly
Printing
on inappropriate
type of paper.
Check
to see if the paper
See "Media
Paper
Feed
Rollers
are dirty.
Clean
Types
the Paper
rollers,
Feed
so perform
For details
you are printing
You Cannot
Rollers.
Cleaning
this procedure
on cleaning,
on is not too thick
Use" on page
the Paper
only when
see "Cleaning
or curled.
14.
Feed Rollers
will wear
the
necessary.
the Paper
Feed Roller
(Roller
cleaning)"
on page 53.
Paper
not loaded
properly.
Make
•
sure of the following
When
loading
before
•
you toad paper
of paper,
in the machine.
align the edges
Always
toad the paper
in portrait
orientation
in the Rear Tray, regardless
Load the paper
For details
Make
with the print side facing
on loading
UR Align the paper
In such
cases,
For details
Make
Envelopes not prepared nor loaded
properly.
•
Once
Troubleshooting
Paper"
not exceed
stack
against
so that it just
on page 15.
the toad limit.
and humidity).
reduce
on loading
the sheets
paper,
printing
of paper
see "Loading
on envelopes,
the envelopes
you have
prepared
Set the Paper
Thickness
you toad at a time to around
Paper"
objects
Tray.
Envelopes"
on page
17, and
printing.
the envelopes,
load them
are placed
in landscape
Lever
half.
on page 15.
in the Rear
see "Loading
before
orientation.
If the envelopes
feed properly.
66
does
sure that there are no foreign
When
prepare
•
see "Loading
stack
Guide
proper feeding of paper may not be possible at this maximum
capacity
on the type of paper or environmental
conditions
(either very high or
tow temperature
Foreign object in the Rear Tray.
paper,
sure that the paper
However,
depending
of
orientation.
the right side of the Rear Tray and slide the Paper
touches the left edge of the stack.
Too much paperloaded.
of the sheets
loading.
the printing
•
when
two or more sheets
to the right.
in the machine
orientation,
in portrait
they will not
Paper Jams
Paper jammed in the Paper Output Slot
or the Rear Tray.
Remove the paper following the procedure below.
(1 }Slowly pull the paper out, either from the Rear Tray or from the Paper Output
Slot, whichever is easier.
•
If the paper tears and a piece remains inside the machine, turn the machine
off, open the Scanning Unit (Printer Cover) and remove it.
Be careful not to touch the components inside the machine.
After removing all paper, close the Scanning Unit (Printer Cover), and turn it
back on.
•
If you cannot pull the paper out, turn the machine off and turn it back on. The
paper will be ejected automatically.
(2)Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step (1), all print jobs in queue are canceled.
Reprint if necessary.
Note
• For details on how to load paper, see 'Loading Printing Paper" on page 12.
• When reloading the paper in the machine, see "Paper Does Not Feed
Properly" on page 66 to confirm that you are using the correct paper and are
loading it into the machine correctly.
If you cannot remove the paper or the paper tears inside the machine, or if the
paper jam error continues after removing the paper, contact your Canon Service
representative.
Landscape credit card-sized paper
jammed inside the machine.
Do not load credit card-sized paper in landscape orientation.
Slowly putt out the paper from the Rear Tray and remove it.
If you cannot remove the jammed paper or the paper jam error continues after
removing the paper, contact your Canon Service representative.
Troubleshooting
67
Error Message Appears on the Computer Screen
•
Writing Error/Output Error/Communication
The machine is not ready.
Confirm
that the Power
If the Power
While
tamp is tit green.
tamp is off, turn the machine
the Power
Power
lamp
Iamp is flashing
stops
If the Alarm
flashing
Check
the printer
instruction,
Control
Panel,
In Windows
XP, click
Printers and Faxes.
In Windows
(3)Right-click
(4)Click
is initializing.
Wait
until the
tit green.
an error
the error,
into a user account
(2)Click
the machine
may have occurred
see "An Error Message
on the machine.
Is Displayed
For
on the
port settings.
* In the following
(1)Log
on.
green,
and remains
tamp is tit orange,
details on how to resolve
LCD" on page 57.
Printer port setting does not match the
computer's interface connecting the
machine.
Error
2000,
signifies
then
Printer
Control
your machine's
under
Panel,
click Control
the Canon
the Ports
"XXX"
with the administrator
tab to confirm
Hardware
Printers
Panel
XXX Printer
then
icon,
name.
privilege.
and Sound.
and Other
Hardware,
then
Printers.
then select
Properties.
the port settings.
Make sure that a port named USBnnn
(where "n" is a number) with Canon
XXX Printer appearing
in the Printer column is selected for Print to the
following
The machine is not connected properly.
is not correct,
setting
to the interface
according
Make sure that the USB cable
computer.
•
Consult
•
reinstall
is securely
there
is a problem
the reseller
Troubleshooting
plugged
with the relay
of the relay
There could also be a problem
and try printing again.
The MP Drivers
device
or change
in to the machine
the port
and the
may not be installed
the
device.
for details.
with the USB cable.
properly.
procedure
described
in the PC Printing
them following
the procedure
described
68
the MP Drivers
you are using.
If you are using a relay device such as a USB hub, disconnect
it, connect
machine directly to the computer,
and try printing again. If printing starts
normally,
MP Drivers are not installed properly.
port(s).
If the port setting
Uninstall
Replace
the USB cable
them following
Guide on-screen
manual
in your setup sheet.
the
and reinstall
•
Error No.: 300 Is Displayed
The machine is not ready.
Confirm that the Power tamp is tit green.
If the Power tamp is off, turn the machine on.
While the Power Iamp is flashing green, the machine is initializing. Wait until the
Power lamp stops flashing and remains tit green.
If the Alarm tamp is tit orange, an error may have occurred on the machine. For
details on how to resolve the error, see "An Error Message Is Displayed on the
LCD" on page 57.
The machine is not connected properly.
Make sure that the USB cable is securely plugged in to the machine and the
computer.
•
If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
• There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
Your machine is not selected in Printer
on the Print dialog box.
Select your machine's name in Printer on the Print dialog box.
If your machine's name does not appear in Printer, follow the procedure below
to check that the driver for your machine is installed to your computer.
(1)Select Print & Fax Preferences in Printer.
In Mac OS X v.10.2.8 or 10.3.x, select Edit Printer List in Printer.
(2)Check that your machine's name is displayed in the list of printers and that
the check box is selected.
In Mac OS X v.10.2.8, check that your machine's name is displayed in
Printer List.
(3)If your machine's name is not displayed, click Add(+) to add the machine.
If you cannot add the machine, fottow the procedure described in your setup
sheet to reinstall the MP Drivers.
•
Error No.: 1700/1710 Is Displayed
r_,_'_llvf;1
See "The ink absorber is almost full. Press [OK] to continue printing. Contact the
service center." in "An Error Message Is Displayed on the LCD" on page 57.
•
Error No.: 2001 Is Displayed
No response from connected digital
See "The ink absorber is almost full. Press [OK] to continue printing. Contact the
service center." in "An Error Message Is Displayed on the LCD" on page 57.
Troubleshooting
69
•
Error No.: 2002 Is Displayed
PictBridge
connected
hub.
compliant
device is
via an unsupported
USB
See "An unsupported USB hub is connected. Remove the hub." in "An Error
Message Is Displayed on the LCD" on page 57.
Error Message Appears on a PictBridge Compliant
Device
i
The following are the possible errors that may occur when printing directly from a PictBridge
compliant device and the countermeasures to clear them.
Note
•
•
This section describes errors that are indicated on Canon-brand
PictBridge compliant devices.
The error messages and operations
may vary depending on the device you are using.
For errors on non-Canon
PictBridge compliant devices, check the error message on the LCD and take
the appropriate
action to clear the error. For details, see "An Error Message Is Displayed on the LCD"
on page 57.
For the errors indicated on the PictBridge compliant
device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
"Printer in use"
If the machine is printing from the computer or warming up, wait until the job
ends. When it is ready, the machine starts printing automatically.
When printing first after changing the media type, the message asking you to
confirm the position of the Paper Thickness Lever may appear on the LCD on
the machine. If this message is displayed, make sure that the Paper Thickness
Lever is set appropriate, then press the OK button on the machine.
"No paper"
Load paper in the Rear Tray, and select Continue*
PictBridge compliant device.
in the display on your
* To resume printing, you can also press the OK button on the machine instead
of selecting Continue on the camera.
"Paper jam"
Select Stop in the display on your PictBridge compliant device to stop printing.
Remove the jammed paper, load new paper, press the OK button on the
machine, and try printing again.
"Printer cover open"
Close the Scanning Unit (Printer Cover) on the machine.
"No print head"
The FINE Cartridge is not installed or the Cartridge may not be compatible with
this machine.
For details on how to resolve the error, see "The following ink cartridge cannot
be recognized. UO511UO521UO531U059"in "An Error Message Is Displayed on
the LCD" on page 57.
"Waste tank full"/
"Ink absorber full"
70
Troubleshooting
The ink absorber is nearly full.
For details on how to resolve the error, see "The ink absorber is almost full.
Press [OK] to continue printing. Contact the service center." in "An Error
Message Is Displayed on the LCD" on page 57.
"No
ink"/
"Ink
cassette
error"
• The
FINE
Cartridge
has
ormay
have
run
outofink.
• The
FINE
Cartridge
may
not
beinstalled
properly
ormay
notbecompatible
with
this
machine.
Check
theerror
message
ontheLCD
and
take
theappropriate
action
toresolve
theerror.
See
"An
Error
Message
IsDisplayed
ontheLCD"
onpage
57.
FINE
Cartridge
errors
have
occurred.
Replace
theFINE
Cartridge.
See
"Replacing
aFINE
Cartridge"
onpage
46.
Anerror
requiring
servicing
may
have
occurred.
(Machine
Power
lamp
flashes
green
and
Alarm
tamp
flashes
orange
alternately.)
Disconnect
theUSB
cable
between
themachine
and
thePictBridge
compliant
device,
turn
offthemachine,
and
unplug
thepower
cord
ofthemachine
from
the
power
supply.
After
awhile,
plug
thepower
cord
ofthemachine
back
in,turn
on
themachine,
and
then
reconnect
thePictBridge
compliant
device
tothe
machine.
Ifthesame
error occurs, contact your Canon Service representative.
"Hardware
Error"
"Printer
error"
Cannot
•
Print Properly
via Bluetooth
Communication
Printing Does Not Start
F_'Y'_tF111
Machine initialization lasts about 30 seconds. While the machine is initializing,
you cannot print through Btuetooth communication. Wait for about 30 seconds,
then retry printing.
Other Printing Troubles
Refer
to the Bluetooth
Cannot
Guide
on-screen
manual.
Print Properly from a Photo Index Sheet
i
[_Ftt'k'R_
"Failed to scan Photo Index Sheet."
is displayed.
F-'Y'_]31
•
Make sure the Photo Index Sheet is set in the correct position and orientation
on the Platen Glass.
•
•
Make sure the Platen Glass and the Photo Index Sheet are not dirty.
Make sure all required circles on the Photo Index Sheet are filled in. If the
filled circles on the sheet are not marked dark enough, the machine may not
scan the settings.
See "Printing by Using the Photo Index Sheet" on page 28.
Cannot Remove a Memory Card
Troubleshooting
71
Scanning Problems
•
ScanGear Won't Start
The scanner driver (ScanGear) is not
installed.
•
Follow the procedure described in your setup sheet to reinstall the MP Drivers.
Other Scanning Troubles
Refer to the Scanning Guide on-screen manual.
The Document
Cover Comes Off
i
The Document Cover was opened too
hard.
If the Document
Cover
is opened
too hard, it may come
off. Reattach
it
accordingto the followingprocedure.
(1) Insert the protrusion on one side of the Document Cover
hinge into the holder.
@
(2) Hold the middle of the Document Cover and press down
above the second protrusion as shown in the figure below to
reattach the Document Cover.
72
Troubleshooting
Appendix
How to Use the Documentation
Provided
Printed Documentation
Setup Sheet
Be sure to read this sheet first.
This sheet includes instructions for setting up your machine and getting it ready
for use.
Quick Start Guide (This guide)
Read this guide when starting
to use the machine.
After following instructions in your setup sheet, we recommend you read this
guide to familiarize yourself with the basic operation of some of the main
functions that can be performed on your machine.
On-screen Manuals
User's Guide
Read this guide when starting to use the machine.
If the Quick Start Guide does not provide you enough information please refer to
the User's Guide which can be installed from the Setup CD-ROM. This guide
provides detailed instructions for:
• copying
• printing from a memory card
• printing from your computer
• scanning
Additional
guides are also available for advanced features.
Scanning Guide
Refer to this guide for full instructions
PC Printing
on scanning operation and settings.
Guide
Refer to this guide for full instructions on printer driver setting.
PC Photo Printing
Guide (Windows
only)
Refer to this guide for instructions on using the various application software
included on the Setup CD-ROM.
Bluetooth
Guide
Refer to this guide for full instructions of printing from computers and devices
that support Bluetooth communication, and on troubleshooting them.
Appendix
73
Reading the On-screen Manuals
For detailed
You can
instructions
view
on installing
the on-screen
manuals
the on-screen
in the following
manuals,
refer to your
setup
sheet.
way:
To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the
desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen
Manual (where "XXX" is your machine's name).
System
Requirements
Browser: Windows HTML Help Viewer
Note
•
•
Microsoft ® Internet Explorer 5.0 or later must be installed.
The on-screen
manual may not be displayed properly depending on your operating system or
Internet Explorer version. We recommend
that you keep your system up to date with Windows
Update.
To view the on-screen manual, double-click
machine's name) on the desktop.
System
the XXX On-screen
Manual alias (where "XXX" is your
Requirements
Browser: Help Viewer
Note
•
•
74
The on-screen manual may not be displayed properly depending on your operating system. We
recommend
that you keep your system up to date.
We recommend
using Safari as your Web browser to view the HTML format on-screen
manuals. If Safari is not installed on your computer, download it from Apple Inc. website and
install it.
Appendix
Specifications
Printing resolution (dpi)
4800 (horizontal)* x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
interface
USB 2.0 High Speed .t
Bluetooth 1.2 (Option) .2.3
.1 A computer that complies with USB 2.0 Hi-Speed standard is required.
Since the USB 2.0 Hi-Speed interface is fully upwardly compatible with USB FullSpeed (USB 1.1), it can be used at USB FutFSpeed (USB 1.1).
.2 JPEG only
.3 Bluetooth connection is for printing only.
Print width
8 inches / 203.2 mm max.
(for Borderless Printing: 8.5 inches / 216 mm)
Acoustic noise level
Approx. 42.5 dB (A)*
* When printing in the highest print quality mode on Photo Paper Pro.
Operating environment
Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90% RH (no condensation)
Storage environment
Temperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)
Power supply
AC 100-240 V, 50/60 Hz
Power consumption
Printing (Copy): Approx. 14 W
Standby (minimum): Approx. 2.1 W
OFF: Approx. 0.9 W
External
dimensions
Approx. 17.7 (W) x 13.9 (D) x 6.7 (H) inches /
Approx. 451 (W) x 353 (D) x 169 (H) mm
* With the Paper Support and Paper Output Tray retracted.
Weight
Approx. 6.1 kg (Approx. 13.3 lb.)
* With the FINE Cartridges installed.
Canon FINE Cartridges
Nozzles:
Black: 320 nozzles
Cyan/Magenta/Yettow: 384 x 3 nozzles
1 - 99 pages
9 positions,
25% -400%
Auto
intensity
(AE copy)
(1% unit)
Scanner driver
TWAIN / WIA (Windows Vista and Windows XP only)
Maximum scanning size
A4/Letter, 8.5" x 11.7" / 216 x 297 mm
Scanning resolution
Optical resolution (horizontal x vertical) max: 2400 dpi x 4800 dpi
Interpolated resolution max: 19200 dpi x 19200 dpi
Gradation (Input/Output)
16bit/8bit
48bit/24bit (RGB each 16bit/8bit)
Appendix
75
[_
Paper
)"]'rLt_l'.l(
Id'il_:
[_]
4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*, Credit card, 8" x 10" / 203.2
x 254.0 mm, A4, Letter, Wide*
size
* Can be selected only on certain Canon-brand PictBridge compliant devices.
Papertype
Default (Selections based on the machine setting), Photo (Photo Paper Plus Glossy,
Glossy Photo Paper, Glossy Photo Paper "Everyday Use", Photo Paper Glossy,
Photo Paper Plus Semi-gloss, Photo Stickers), Fast Photo (Photo Paper Pro), Plain
Paper (A4/Letter only)
Layout
Default (Selections based on the machine setting), Bordedess, Bordered, N-up (2, 4,
9, 16).1, 35-up .2
"1 Layout compatible with Canon-brand sticker above. Refer to "Compatible Media
Types" in the User's Guide on-screen manual.
*2 Selected photos are printed in 35 mm film style layout (contact printing layout).
This print setting is only available with certain Canon PictBridge compliant
devices.
You can print shooting Info (Exif Data) on photos in list format, or in the margins of
specified photos.
Select Layout, then select the item displayed with the [i] icon.
(Note that this print setting cannot be used for some models.)
Image
Default (Selections based on the machine setting), On, Off, "VIVID"*, "NR" (Noise
Reduction)*, "Face"*, "Red eye"*
* If using a Canon PictBridge compliant camera, you can select it.
optimize
Print data & file no.
Default (Off: No printing), Date, File No., Both, Off
Trimming
Default (Off: No trimming), On (follow camera's setting), Off
u_,_
F.-_r_2i.(:)_:i_
i:_-_,__
Note
Conform to the operating system's requirements when higher than those given here.
Operating System
Processor
RAM
Windows Vista
Pentium II (including compatible processors)
300 MHz
128 MB
Mac OS X v.10.4
Windows XP SP1, SP2
Pentium II (including compatible processors)
300 MHz
128 MB
Mac OS X v.10.2.8
Windows 2000 Professional SP2, SP3, SP4
Pentium II (including compatible processors)
300 MHz
128 MB
Extended
Intet processor
PowerPC
G3
256 MB
PowerPC
128 MB
Note:
- v.10.3
G3
Hard disk
must
(Journated)
be formatted
as Mac OS
or Mac OS Extended.
Note: Operation can only be guaranteed on a
PC pre-instatted Windows Vista, XP or 2000.
Browser
Internet Explorer 6.0-
Safari
Hard Disk Space
800 MB
Note: For bundled software installation.
450 MB
Note: For bundled software installation.
CD-ROM Drive
Required
Other restrictions
XGA 1024 x 768
• OmniPage SE: Windows 2000 Professional
SP2 and SP3 not supported
• MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only)
• Some functions may not be available with Windows Media Center
76
Appendix
• To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon
inkjet printer.
Browser: Windows HTML Help Viewer
Browser:
Note: Microsoft Intemet Explorer 5.0 or later must be
installed. The on-screen manua{ may not be displayed
properly depending on your operating system or Intemet
Explorer version. We recommend that you keep your
system up to date with Windows Update.
Note: The on-screen
Specifications
Help Viewer
manual
may not be displayed
properly
depending
on your operating
system or Hetp Viewer
version. We recommend
that you keep your system up to
date with Software
Update.
are subject to change without notice.
Appendix
77
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use the
machine safely. Do not attempt to use the machine in any way not described in this manual.
_,
Warning
You may cause an electric shock, fire, or damage the machine if you ignore any of these safety
precautions.
Choosing
a location
Power supply
Do not place the machine close to flammable solvents such as alcohol or thinners.
Never attempt to plug in or unplug the machine from the power supply when your hands are wet
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist
the power cord. Do not place heavy objects on the power
cord.
Never plug the machine into a power socket that is shared
with other equipment (extension lead/cord, 2- or 3-way
adapter, etc.).
Never use the machine if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug
the machine at the power supply and call for service.
Periodically, unplug the machine and use a dry ctoth to wipe
off any dust or dirt collected on the plug and the power outlet.
If the machine is placed at a location exposed to a Iot of dust,
smoke, or high humidity, the dust collected on the plug
absorbs moisture and may cause insulation failure and fire.
If you hear thunder,
the machine
the thunder
Use the power
78
disconnect
plugged
storm.
cable
Safety Precautions
the power
in may cause
included
supply
fire, electric
with the machine.
of the machine
shock,
or damage
and refrain
from
to the machine,
using
it. Leaving
depending
on
Cleaning the machine
Use a damp cloth to clean the machine. Never use
flammable solvents such as atcohol, benzene or thinners.
If flammable solvents come in contact with electrical
components inside the machine, it could cause a fire or
etectric shock.
......
Always unplug the machine from the power outlet before cleaning the machine.
If you accidentally switch the machine on while cleaning it, you could injure yourself or damage
the machine.
Maintaining
machine
the
Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside
the machine.
The machine contains high-voltage components. Never attempt any maintenance procedure not
described in this guide.
Working around the
machine
Do not use highly flammable sprays near the machine.
This could cause a fire or electric shock if the spray comes into contact with electrical components
inside the machine.
Caution
You may cause injury or damage
the machine
Choosing
the machine
a location
Do not install
Do not install the machine
close to a heating source.
To avoid
if you ignore
in a location
in locations
the risk of fire or electric
temperature
range
that is unstable
safety precautions.
or subject
that are very humid
shocks,
of 5°C to 35°C
any of these
install
or dusty,
the machine
(41 °F to 95°F) and humidity
to excessive
in direct
in a location
vibration.
sunlight,
with
outdoors,
or
an ambient
of 10% to 90% (condensation
free).
Power supply
Do not place
the machine
on a thick rug or carpet.
Do not place
the machine
with
Ensure
that the area around
all times so you can easily
necessary.
its back
the power
unplug
the
attached
to the wall.
outlet is kept clear
power
at
cord if
Never remove the plug by pulling on the cord.
Do not use an extension lead/cord.
Safety Precautions
79
Working around the
machine
Never put your hands or fingers in the machine while it is printing.
When moving the machine, carry the machine at both ends.
Do not hold the rear side of the machine.
Do not place any object on the machine.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents
(alcohol, thinners, etc.) on top of the machine.
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for
service.
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak
and damage the machine.
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The
Platen Glass may break and cause injury.
FINE Cartridges
Cartridges)
(Ink
For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake FINE Cartridges (Ink Cartridges).
Ink may spill out and stain clothing or the surrounding area.
Never touch the electrical contacts or Print Head Nozzles on
a FINE Cartridge (Ink Cartridge) after printing. The metal
parts may be very hot and could cause burns.
Do not throw FINE Cartridges (Ink Cartridges) into fire.
80
Safety Precautions
Legal Limitations on Use of Your Product and Use of
Images
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your
jurisdiction.
• Paper money
• Traveler's checks
• Money orders
• Food stamps
• Certificates of deposit
• Passports
• Postage stamps (canceled or uncanceled)
• Immigration papers
• Identifying badges or insignias
• Internal revenue stamps (canceled or uncanceled)
• Selective service or draft papers
• Bonds or other certificates of indebtedness
• Checks or drafts issued by governmental
agencies
• Stock certificates
• Motor vehicle licenses and certificates of title
• Copyrighted works/works of art without
permission of copyright owner
Safety Precautions
81
Users in the U.S.A.
•
Regulatory Information
FCC Notice
(U.S.A.
Only)
For 120V, 60Hz model
Model Number: K10308
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC
Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the
manual. If such changes or modifications should be made, you could be required to stop operation of
the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
•
Canon U.S.A., INC. LIMITED WARRANTY
--- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. ("Canon USA") with respect to
the new or refurbished Canon-brand product ("Product") packaged with this limited warranty, when
purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and
service (a) for a period of one (1) year from the date of original purchase when delivered to you in
new condition in its original container or (b) for 90 days from the date of original purchase for
refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized
Service Facility ("ASF"), and proven to be defective upon inspection will be (a) repaired utilizing new,
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a
refurbished Product, as determined by the Canon USA repair facility or the ASF.
Warranty repair or replacement shall not extend the original warranty period of the Product. A dated
proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will
satisfy this requirement. This warranty does not cover any accessories, or any consumables, such
as paper or ink cartridges, as to which there shall be no warranty or replacement.
82
Safety Precautions
This limited warranty shall only apply if the Product is used in conjunction with compatible
computers, peripheral equipment and software. Canon USA shall have no responsibility for such
items except for compatible Canon brand peripheral equipment covered by a separate warranty
("Separate Warranty"). Repairs of such Canon brand peripheral equipment shall be governed by the
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed
with the Product are sold "as is" and without warranty of any kind by Canon USA, including any
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the
manufacturer or producer thereof.
This limited warranty covers all defects encountered
in the following cases:
in normal use of the Product and does not apply
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating
or maintenance instructions in, or environmental conditions prescribed in, Canon USA's user's
manual or other documentation, or services performed by someone other than a Canon USA
repair facility or ASR Without limiting the foregoing, dropping the Product, scratches, and
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the
Product as set forth in the user's manual or other documentation for the Product.
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including nonCanon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause
abnormally frequent service calls or service problems.
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR
FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON USA. THE SOLE
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE
MANUFACTURER'S
LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S
LICENSE
AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION,
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
Safety Precautions
83
PURCHASER
OF THE PRODUCT
OR THE PERSON FOR WHOM IT WAS PURCHASED
GIFT, AND STATES YOUR EXCLUSIVE
AS A
REMEDY.
Canon USA offers a range of customer technical support* options:
•
Interactive troubleshooting,
frequently asked questions
•
Toll-free live technical support Monday-Saturday
•
Telephone Device for the Deaf (TDD-1-866-251-3752)
•
Repair or Exchange Service Options:
In the event service is required for the Product during the limited warranty period, Canon USA
offers two hardware support options:
Authorized
Service
e-mail technical support, the latest driver downloads and answers to
(www.canontechsupport.com)
(excluding
holidays) at 1-800-828-4040
Facility Carry-In / Mail-In Service
Canon USA's Carry-In/Mail-In Service provides repair or exchange, at Canon USA's option,
through Canon USA's Authorized Service Facility (ASF) network. The name and telephone
number of the ASF(s) near you may be obtained from Canon USA's Web site at
www.canontechsupport.com
or by calling the Canon USA Customer Care Center at 1-800828-4040, or any time while speaking to a technical support person. A Product covered by this
limited warranty will be repaired or exchanged, as determined by Canon USA, and returned
without charge by the ASF.
InstantExchange
Service
**
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the
problem and, if possible, correct it over the telephone. If the problem cannot be corrected over
the telephone, and you elect the InstantExchange option, a reference number will be issued to
you. You will be asked for the Product serial number and other information pertaining to your
Product and for a ship-to location for the replacement Product (must include street address).
The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA.
After receipt of the replacement Product (with instructions and a prepaid waybill), follow the
enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product
must be returned in the shipping carton in which the replacement Product was packed and
include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF
SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS
WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO
RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).
InstantExchange Service exchanges your Product with a replacement Product, which will
normally be shipped the same day if your request for this service is by 3 p.m.E.T. Monday
through Friday, except holidays. Canon USA does not guarantee same day shipment in the
event of the occurrence of factors beyond its reasonable control. The replacement Product you
receive may be a refurbished or reconditioned unit and will be covered for the balance of the
period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU
WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL
RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME
THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only
during the express limited-warranty period for your Product and only in the continental United
States, Alaska and Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state.
* Support program specifics are subject to change without notice.
** InstantExchange
units.
84
warranty service is subject to the availability of refurbished or new replacement
Safety Precautions
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
@2007 Canon U.S.A., Inc. Canon is a registered trademark
may also be a registered trademark in other countries.
of Canon Inc. in the United States and
Safety Precautions
85
Index
A
Appendix
Printing Photographs
(Display
Printing from Your Computer
Macintosh 30
Windows 29
73
B
Before
Using the Machine
Printing Photographs
Device 32
2
PictBridge
C
Canon U.S.A.,
Only 82
Cleaning
exterior 52
inside 54
INC. LIMITED
WARRANTY
- USA
Safety Precautions
78
Scanning Images 31
Specialty Media 12
Specifications
75
E
T
57
H
Handling
the Original
Document
Troubleshooting
56
Turning off the Machine
Turning on the Machine
9
L
Legal Limitations on Use of Your Product
of Images 81
Loading Original Documents
9
Loading Printing Paper
envelopes
17
paper 15
recommended
paper and requirements
small-sized
paper 19
M
Media
cannot
use 14
specialty 12
Media Type 13
Memory Card
inserting 24
removing 25
supported
by this machine
N
Nozzle
Check Pattern
examining
40
printing 39
P
Print Head
aligning 44
cleaning 42
deep cleaning 43
Printing from a Memory Card
Photo Index Sheet 28
86
34
R
S
20
Error Message
print settings
from
Replacing a FINE Cartridge 46
ink status information
46
Routine Maintenance
38
platen glass and document cover 52
protrusions
inside the machine 55
roller 53
Copying
Directly
Index
23
and Use
13
8
8
photo)
25
a Compliant
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Description
Order #
FINE
PG-30
CL-31
PG-40
CL-41
1899B002
1900B002
0615B002
0617B002
Cartridges
Black
Color
Black
Color
Canon Specialty
Papers
All Occasion Photo Cards (4" x 8"/50 sheets)
Glossy Photo Paper Credit Card Size (100 sheets)
High Resolution Paper (8.5" x 11"/100 sheets)
Matte Photo Paper (4" x 6"/120 sheets)
Matte Photo Paper (8.5" x 11"/50 sheets)
Photo Paper Glossy (4" x 6"/50 sheets)
Photo Paper Glossy (4" x 6"/100 sheets)
Photo Paper Glossy (8.5" x 11"/50 sheets)
Photo Paper Glossy (8.5" x 11"/100 sheets)
Photo Paper Plus Double Sided (5" x 7"/10 sheets)
Photo Paper Plus Double Sided (8.5" x 11"/10 sheets)
Photo Paper Plus Double Sided Album Kit (5" x 7")
Photo Paper Plus Double Sided Album Kit (8.5" x 11")
Photo Paper Plus Glossy (4" x 6"/20 sheets)
Photo Paper Plus Glossy (4" x 6"/50 sheets)
Photo Paper Plus Glossy (4" x 6"/120 sheets)
Photo Paper Plus Glossy (5" x 7"/20 sheets)
Photo Paper Plus Glossy (8.5" x 11"/20 sheets)
Photo Paper Plus Semi-gloss (4"x 6"/50 sheets)
Photo Paper Plus Semi-gloss (8"x 10"/20 sheets)
Photo Paper Plus Semi-gloss (8.5" x 11"/20 sheets)
Photo Paper Pro (4" x 6"/20 sheets)
Photo Paper Pro (4" x 6"/75 sheets)
Photo Paper Pro (8" x 10"/20 sheets)
Photo Paper Pro (8.5" x 11"/15 sheets)
Photo Paper Pro (8.5" x 11"/30 sheets)
Photo Stickers (16 stickers/sheet, 5 sheets/pack)
1029A069
9157A023
1033A011
7981A014
7981A004
0775B021
0775B022
0775B023
0775B024
9981A006
9981A005
0041B005
0041B006
7980A007
7980A012
7980A022
7980A019
7980A006
1686B014
1686B017
1686B020
1029A014
1029A027
1029A059
1029A004
1029A028
0001C001
Call 1-800-OK-CANON
to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
© 2007 Canon U.S.A.,
or trademarks
Inc. Canon is a registered
in other countries.
STAR ® partner, Canon U.S.A.,
trademark
of Canon Inc. in the United States and may be a registered trademark
All other product and brand names are trademarks
Inc. has determined
that this product
of their respective
meets the ENERGY
owners.
STAR ® guidelines
As an ENERGY
for energy efficiency.
CaHOH
The following FINE Cartridges are compatible
PG-40
CL_I
PG-3O
CL-31
For information on product specifications,
www.usa.canon.com
QT5-1007-V01
XXXXXXXX
with this product.
please visit our website at
© CANON INC. 2007
PRINTED IN VIETNAM