Product specifications | Canon MP970 Photo Printer User Manual

Photo All-In-One
Quick Start Guide
series
Quick Start Guide
The following ink tanks are compatible with this product.
For information on product specifications, please visit our website at
www.usa.canon.com
QT5-1193-V01
XXXXXXXX
©CANON INC.2007
PRINTED IN THAILAND
Getting Help from Canon
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the product): ________________________________________
Model Number (located next to the LCD): _________________________________________________
Setup CD-ROM number (located on the CD-ROM): _________________________________________
Purchase Date: _____________________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest driver
downloads, answers to frequently asked questions, product information, and “where to buy”
instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support representatives,
specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product’s 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very attractive price.
CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange
product replacement program. For further information about extending your Canon service and
support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be
purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
Description
Order #
Ink Tanks
PGI-5 Black
CLI-8 Black
CLI-8 Cyan
CLI-8 Magenta
CLI-8 Yellow
CLI-8 Photo Cyan
CLI-8 Photo Magenta
0628B002
0620B002
0621B002
0622B002
0623B002
0624B002
0625B002
Canon Specialty Papers
All Occasion Photo Cards (4" x 8"/ 50 sheets)
Fine Art Paper Photo Rag (8.5" x 11" / 20 sheets)
Glossy Photo Paper Credit Card Size (100 sheets)
High Resolution Paper (8.5" x 11"/ 100 sheets)
Matte Photo Paper (4" x 6"/ 120 sheets)
Matte Photo Paper (8.5" x 11"/ 50 sheets)
Photo Paper Glossy (4" x 6"/ 50 sheets)
Photo Paper Glossy (4" x 6"/ 100 sheets)
Photo Paper Glossy (8.5" x 11"/ 50 sheets)
Photo Paper Glossy (8.5" x 11"/ 100 sheets)
Photo Paper Plus Double Sided (5" x 7"/ 10 sheets)
Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets)
Photo Paper Plus Double Sided Album Kit (5" x 7")
Photo Paper Plus Double Sided Album Kit (8.5" x 11")
Photo Paper Plus Glossy (4" x 6"/ 50 sheets)
Photo Paper Plus Glossy (4" x 6"/ 120 sheets)
Photo Paper Plus Glossy (5" x 7"/ 20 sheets)
Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets)
Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets)
Photo Paper Plus Semi-gloss (8" x 10" / 20 sheets)
Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets)
Photo Paper Pro (4" x 6"/ 20 sheets)
Photo Paper Pro (4" x 6"/ 75 sheets)
Photo Paper Pro (8" x 10"/ 20 sheets)
Photo Paper Pro (8.5" x 11"/ 15 sheets)
Photo Paper Pro (8.5" x 11"/ 30 sheets)
Photo Stickers (16 stickers/sheet, 5 sheets/pack)
1029A069
0587B005
9157A023
1033A011
7981A014
7981A004
0775B021
0775B022
0775B023
0775B024
9981A006
9981A005
0041B005
0041B006
7980A012
7980A022
7980A019
7980A006
1686B014
1686B017
1686B020
1029A014
1029A027
1029A059
1029A004
1029A028
0001C001
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
* Support program specifics are subject to change without notice.
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks
in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY STAR® partner, Canon U.S.A.,
Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Photo All-In-One
Quick Start Guide
Canon PIXMA MP970 series Photo All-In-One Quick Start Guide.
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,
this manual may not be reproduced in any form, in whole or in part, without the prior written consent
of Canon U.S.A., Inc.
© 2007 Canon U.S.A., Inc.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use
guide to your Canon PIXMA MP970 series Photo All-In-One. All statements, technical information
and recommendations in this manual and in any guides or related documents are believed reliable,
but the accuracy and completeness thereof are not guaranteed or warranted, and they are not
intended to be, nor should they be understood to be, representation or warranties concerning the
products described.
Depending on your application program, operations may differ. For details, refer to the instruction
manual of your application. The steps described in this manual are in Windows Vista™ operating
system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac® OS X v.10.4.x.
As an ENERGY
STAR® Partner, Canon Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No
representation is made regarding the accuracy thereof.
About Consumables
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
Trademarks
z “Microsoft” is a registered trademark of Microsoft Corporation.
z “Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.
z “Windows Vista” is a trademark of Microsoft Corporation.
z “Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.
z “Photo Rag” is a trademark of Hahnemühle FineArt GmbH.
z “Memory Stick”, “Memory Stick PRO”, “Memory Stick Duo” and “Memory Stick PRO Duo” are
trademarks of Sony Corporation.
z “xD-Picture Card” is a trademark of Fuji Film Co. Ltd.
z “MultiMediaCard” is a trademark of the MultiMediaCard Association.
z “SD Card”, “miniSD Card”, and “microSD Card” are trademarks of SD Association.
z “IrDA Feature Trademark” is owned by the Infrared Data Association and used under license
therefrom.
z “Bluetooth” is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
Table of Contents
Before Using the Machine .............................2
Troubleshooting........................................... 72
How to Navigate Menus on the LCD ..............2
Turning the Machine On and Off ....................5
Handling the Original Document.....................7
Loading Printing Paper ...................................9
Hints for Handling the Paper Sources ..........12
Changing the Paper Source .........................15
Loading Paper ..............................................16
Loading Envelopes .......................................20
Loading Small-Sized Paper ..........................23
An Error Message Is Displayed on the
LCD .............................................................. 74
LCD Cannot Be Seen At All.......................... 76
An Unintended Language Is Displayed on the
LCD .............................................................. 76
Cannot Install the MP Drivers....................... 77
Cannot Connect to Computer Properly ........ 78
Print Results Not Satisfactory....................... 79
The Print Result Not Satisfactory When
Copying ........................................................ 82
Printing Does Not Start................................. 83
Machine Moves But Ink Is Not Ejected......... 84
Paper Does Not Feed Properly .................... 85
Paper Does Not Feed from the Paper Source
Specified in the Printer Driver....................... 85
Paper Jams .................................................. 86
Error Message Appears on the Computer
Screen .......................................................... 90
Error Message Appears on a PictBridge
Compliant Device ......................................... 93
Cannot Print Properly through Infrared
Communication............................................. 94
Cannot Print Properly through Bluetooth
Communication............................................. 94
Cannot Print Properly from a Photo Index
Sheet ............................................................ 94
Cannot Remove a Memory Card.................. 95
Scanning Problems ...................................... 95
Cannot Scan Films ....................................... 95
Copying .........................................................25
Making Copies ..............................................25
Using Useful Copy Functions .......................26
Printing from a Memory Card ......................27
Memory Cards Supported by This
Machine ........................................................27
Inserting the Memory Card ...........................28
Removing the Memory Card.........................29
Printing Photographs Saved on a Memory
Card ..............................................................29
Using Useful Printing Functions....................33
Using Useful Display Functions ....................33
Printing by Using the Photo Index Sheet ......34
Photo Printing from Printed Photo or
Film..........................................................35
Scanning a Photo .........................................35
Scanning a Film ............................................35
Printing Scanned Photographs .....................38
Using Useful Printing Functions....................39
Using Useful Display Functions ....................39
Printing from Your Computer......................40
Printing with Windows...................................40
Printing with Macintosh.................................41
Scanning Images ..........................................42
Scanning Methods ........................................42
Printing Photographs Directly from
a PictBridge Compliant Device .............44
Appendix....................................................... 97
How to Use the Documentation Provided..... 97
Reading the On-screen Manuals.................. 99
Specifications ............................................. 100
Safety Precautions..................................... 104
Legal Limitations on Use of Your Product and
Use of Images ............................................ 106
Users in the U.S.A. ..................................... 107
Index............................................................ 111
Printing Photographs Directly from a PictBridge
Compliant Device..........................................44
About PictBridge Print Settings.....................46
Routine Maintenance ...................................50
Replacing an Ink Tank ..................................50
Keeping the Best Printing Results ................55
When Printing Becomes Faint or Colors Are
Incorrect........................................................56
Printing the Nozzle Check Pattern................57
Examining the Nozzle Check Pattern ...........58
Print Head Cleaning......................................60
Print Head Deep Cleaning ............................61
Aligning the Print Head .................................62
Cleaning Your Machine ................................67
1
Before Using the Machine
How to Navigate Menus on the LCD
You can display the menu screen or setting screen and use various functions on the LCD.
This section describes about the basic operation of the menu screen and buttons on the Operation
Panel.
(1) HOME screen
(2) Function buttons
(8)
(9)
(1)
(7)
(6)
(5)
(2)
See “Operation of Other Buttons” on
page 4.
(3) Black button (top)
Color button (bottom)
(4) {, }, [, and ]buttons
(5) OK button
(6) Easy-Scroll Wheel
(7) HOME button
(8) NAVI button
See “Operation of Other Buttons” on
page 4.
(9) Back button
See “Operation of Other Buttons” on
page 4.
2
Before Using the Machine
(4)
(3)
„ Basic Operation
This section describes the operation to navigate menus with the Easy-Scroll Wheel, [, ], and
OK buttons, taking the HOME screen as an example.
1
Press the HOME button.
The HOME screen will be displayed.
2
Turn the Easy-Scroll Wheel to select the
mode, then press the OK button.
You can turn the Easy-Scroll Wheel left or right.
You can also use the [ or ] button to select
setting items.
Move the icon of the desired mode to position (A).
(A)
The selected mode screen will be displayed.
You can select the following modes on the HOME screen:
Copy:
You can copy in various layouts. See “Copying” on page 25.
Scan:
You can save the scanned data to a connected computer using the
Operation Panel. See “Scanning Images” on page 42.
Photo index sheet:
You can easily print the photos from a memory card using the Photo
Index Sheet. See “Printing by Using the Photo Index Sheet” on
page 34.
Settings:
You can perform the maintenance or change the various settings of
the machine. For details, see “When Printing Becomes Faint or
Colors Are Incorrect” on page 56, “Cleaning Your Machine” on
page 67, or “Changing the Machine Settings” in the User’s Guide
on-screen manual.
Film print:
You can scan the image data on the 35 mm film strips and slides
and then print them. See “Photo Printing from Printed Photo or Film”
on page 35.
Easy photo reprint:
You can scan printed photos and then print them. See “Photo
Printing from Printed Photo or Film” on page 35.
Memory card:
Print the photo data saved on a memory card of a digital camera.
See “Printing from a Memory Card” on page 27.
Before Using the Machine
3
„ Operation of Other Buttons
z Function Buttons
Two Function buttons enable you to select menus displayed at the bottom of the LCD.
The screen that appears when you press a Function button depends on the screen that is
displayed and which Function button you press.
(1) Left Function button
When you press the left Function button on the
HOME screen, the remaining ink volume screen is
displayed.
(2) Right Function button
When you press the right Function button on the
HOME screen, the introductions for the selected
mode functions are displayed.
When you press them on screens other than the HOME
screen, an operation procedure or menus are
displayed.
(1)
(2)
z Back Button
You can return the LCD to the previous screen.
z Display the Print Instruction Using the Navigation Menu
When you do not know how to use the print function for the frequent use or how to refill paper,
you can easily get the explanation from the navigation menu.
1
Press the NAVI button.
The NAVI screen is displayed.
2
Select a menu you would like to use, then
press the OK button.
The explanation about the work flow is displayed.
Operate as the explanation.
You can select various menus on the NAVI screen.
4
Before Using the Machine
Turning the Machine On and Off
Turn on the machine before printing.
„ Turning on the Machine
Before turning on the machine, confirm the following.
z The Print Head and ink tanks are installed into place.
If you are using the machine connected to a computer, confirm also the following.
z The machine is connected to your computer (or a compatible device).
z The MP Drivers are installed.
Note
If preparatory operations above are not complete, follow your setup sheet and/or the Network
Setup Guide to complete them.
1
Open the Operation Panel and press the ON/
OFF button to turn on the machine.
The Power lamp flashes and then remains lit blue.
Important
If the Alarm lamp lights up or flashes orange and an
error message is displayed on the LCD, see “An Error
Message Is Displayed on the LCD” on page 74.
2
If you are using the machine connected to a
computer, turn on your computer.
„ Turning off the Machine
1
To turn off the machine, press the ON/OFF
button.
When the Power lamp stops flashing, the machine
is turned off.
Important
About the Power Plug
When removing the power plug after turing off the
machine, be sure to confirm that the Power lamp is
not lit. If the power plug is removed from the wall outlet
with the Power lamp still lit or flashing blue, the
machine may become unable to print.
See “Keeping the Best Printing Results” on page 55.
Before Using the Machine
5
„ To Save Energy
This machine has the following two modes that allow you to save energy.
z Screen-saver Mode
The LCD goes out if the machine is not operated for about five minutes*.
* You cannot change the wait time before the LCD goes out.
Note
When you want to restore the display, perform a print operation or press any button except for the
ON/OFF button. When you press the ON/OFF button while the machine is in Screen-saver mode,
the machine turns off.
z Power Save Mode
The machine enters the Power save mode if not operated for a certain time interval*. In the
Power save mode, the FAU lamp is turned off to reduce the power consumption of the machine.
* You can set the wait time before the FAU lamp is turned off. Select from 5 minutes, 15
minutes, 1 hour, and 4 hours. The default setting is 15 minutes. For details, refer to “Other
Settings” in “Changing the Machine Settings” of the User’s Guide on-screen manual.
The FAU lamp is turned off, if no operation is performed for the time interval set in the Power
save mode while the FAU lamp is on. If you scan films frequently, it is recommended to set the
longer time interval (1 hour or 4 hours).
Note
Press any button except for the ON/OFF button or perform a copy or scan operation to restore the
machine.
6
Before Using the Machine
Handling the Original Document
This section describes how to load the original document on the Platen Glass.
„ Original Document Requirements
The original documents you load on the Platen Glass for copying or scanning must meet these
requirements:
Document
type
z Paper documents
z Photographs
z Books
z Films
* Positive and negative 35 mm film strips and 35 mm slides.
Size (W x L)
Max. 8.5 x 11.7 inches / 216 x 297 mm
Height
Max. 0.98 inches / 25 mm
„ Loading Original Documents
Load originals to copy or scan on the Platen Glass.
z For details on how to load photographs, see “Scanning a Photo” on page 35.
z For details on how to load positive and negative 35 mm film strips and 35 mm slides, see
“Scanning a Film” on page 35.
Note
Make sure any glue, ink, correction fluid, or the like on the original document is completely dry
before loading it on the Platen Glass.
1
Load the original document on the Platen Glass.
(1) Lift the Document Cover.
(1)
(2) Load the original with the side to be
copied/scanned facing down on the
Platen Glass. Align the upper left
corner of your original with the
alignment mark as shown in the figure
on the right.
(2)
Important
z Do not place any objects weighing more than 4.4 lb / 2.0 kg on the Platen Glass.
z Do not press or put weight on the original with pressure exceeding 4.4 lb / 2.0 kg.
Doing so may cause the scanner to malfunction or the Platen Glass to break.
Before Using the Machine
7
Note
The machine cannot scan the shaded area in the figure below.
(A)
(B)
(A) 0.04 inches / 1 mm
(B) 0.04 inches / 1 mm
2
8
Gently close the Document Cover.
Before Using the Machine
Loading Printing Paper
This section describes how to load printing paper in the Rear Tray and the Cassette.
Note
z At purchase, the machine is set to feed from the Rear Tray. If you are printing without changing paper
source settings, load paper in the Rear Tray. For details on loading paper, see “Loading Paper” on
page 16.
z Do not place any objects in front of the machine.
„ Using Specialty Media
Canon recommends that you use Canon genuine media to ensure optimal print quality.
z Photo Quality Media
z Glossy Photo Paper
z Photo Paper Plus Semi-gloss
z Media Suited for Business
Documents
z High Resolution Paper
z Photo Paper Plus Glossy
z Photo Paper Plus Double Sided
z Photo Paper Pro
z Matte Photo Paper
z Fine Art Paper “Photo Rag™”
z Photo Stickers
Before Using the Machine
9
„ Paper Handling
z Recommended Paper and Requirements
Media Type
Model*1
Paper Support Load Limit
Paper
Media Type
Output Tray Machine
Printer
Load Limit Setting
Driver
Setting
Rear Tray
Cassette
Plain Paper*2 —
150 sheets
150 sheets
50 sheets
Plain paper
Plain Paper
Envelopes*3
—
10 envelopes 5 envelopes
1 envelope
—
Envelope
Super White
Paper
SW-201
100 sheets
100 sheets
50 sheets
Plain paper
Plain Paper
High
Resolution
Paper*3
HR-101N 80 sheets
80 sheets
50 sheets
—
High
Resolution
Paper
*6
Glossy
Photo
Paper
Glossy
Photo
Paper
Glossy
Photo
Paper
Glossy
Photo
Paper
Glossy
Photo
Paper
Glossy
Photo
Paper
Glossy Photo GP-401
Paper
Glossy Photo GP-501
Paper
“Everyday
Use”
A4, Letter, 5" x 7" / 127.0 x
177.8 mm and 8" x 10" /
203.2 x 254.0 mm:
10 sheets
4" x 6" / 101.6 x 152.4 mm
and Wide: 20 sheets
Credit card: 20 sheets (Rear
Tray only)*5
Photo Paper
Glossy
GP-502
Photo
Paper Plus
Semi-gloss*4
SG-201
Photo Plus
Glossy
Photo
Paper Plus
Glossy
Photo Paper PP-101
Plus Glossy*4
Photo Plus
Glossy
Photo
Paper Plus
Glossy
Photo Paper
Plus Double
Sided*3, *4
PP-101D
—
Photo
Paper Plus
Double
Sided
Photo Paper
Pro*4
PR-101
Photo
Paper Pro
Photo
Paper Pro
Matte Photo
Paper
MP-101
Matte Photo Matte Photo
Paper
Paper
FA-PR1
Fine Art
Paper “Photo
Rag”*3, *7, *8,
1 sheet
Not
loadable*5
—
Fine Art
Photo Rag
T-Shirt
Transfers*3
TR-301
1 sheet
1 sheet
—
T-Shirt
Transfers
Photo
Stickers*10
PS-101
1 sheet
Not
loadable*5
Photo Plus
Glossy
Photo
Paper Plus
Glossy
*9
10
Before Using the Machine
*1
Paper with a Model Number is Canon specialty media. Refer to the instruction manual
supplied with the paper for detailed information on the printable side and notes on handling
paper. For information on the paper sizes available for each Canon genuine paper, visit our
website. You may not be able to purchase some Canon genuine papers depending on the
country or region of purchase. Paper is not sold in the US by Model Number. Purchase
paper by name.
*2
Proper feeding of paper may not be possible at the maximum capacity depending on the
type of paper or environmental conditions (either very high or low temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to around half.
*3
Available only when printing from your computer.
*4
When loading paper in stacks, the print side may be marked as it is fed in or sheets may be
stuck to one another causing them not to be fed properly. In this case, load one sheet at a
time.
*5
Feeding this paper from the Cassette can damage the machine. Load in the Rear Tray.
*6
We recommend that you remove the previously printed sheet from the Paper Output Tray
before continuously printing to avoid blurs and discoloration.
*7
Canon genuine media is produced and stored to get optimum printing quality. We
recommend using Canon genuine media.
*8
For details on using art paper, refer to “Before Printing on Art Paper” in “Compatible Media
Types” of the User’s Guide on-screen manual.
*9
If you are using this paper, you cannot print in the 1.38 inches / 35 mm margin on the top and
bottom edges.
If you choose a special page size for Fine Art Paper in the printer driver, a limit is set to
prevent printing in the 1.38 inches / 35 mm margin on the top and bottom edges of the paper.
We recommend checking the area being printed in the preview screen before printing.
Refer to the PC Printing Guide on-screen manual.
*10
When printing photos saved on a memory card to sticker paper, be sure to select Sticker
print in the memory card mode. Refer to “Printing on Stickers (Sticker Print)” in “Printing
from a Memory Card” of the User’s Guide on-screen manual.
When copying printed photos onto sticker paper, be sure to select Sticker print in the easy
photo reprint mode. Refer to “Printing on Stickers (Sticker Print)” in “Photo Printing from
Printed Photo or Film” of the User’s Guide on-screen manual.
When copying photos onto sticker paper from a film, be sure to select Sticker print in the
film print mode. Refer to “Printing on Stickers (Sticker Print)” in “Photo Printing from Printed
Photo or Film” of the User’s Guide on-screen manual.
When printing photos saved on your mobile phone to sticker paper, select Stickers for paper
size in Wireless print settings. Refer to “Setting Items” in “Setting the Page Size, Media
Type, and Layout When Printing from a Mobile Phone” of the User’s Guide on-screen
manual.
Important
z Put unused paper back into the package, and store them avoiding heat, humidity, and direct
sunlight.
z Do not touch the printed surface nor stack the printed sheets until the ink is fixed.
Note
z To specify the page size and media type when printing photos saved on mobile phones, refer to
“Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone” in
“Printing Photographs from a Wireless Communication Device” of the User’s Guide on-screen
manual.
z For a detailed description of printing media types, refer to “Printing Media” in the User’s Guide
on-screen manual.
Before Using the Machine
11
z Media Types You Cannot Use
Do not use the following types of paper. Using such paper will not only produce unsatisfactory
results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5
or smaller sized paper, do not use paper thinner than a postcard, including plain paper or
notepad paper cut to a small size.
z Folded, curled, or wrinkled paper
z Damp paper
z Paper that is too thin (weighing less than 17 lb / 64 gsm)
z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28
lb / 105 gsm)
z Picture postcards
z Postcards affixed with photos or stickers
z Envelopes with a double flap (or sticker flaps)
z Envelopes with an embossed or treated surface
z Envelopes with pressure stickers
z Envelopes whose gummed flaps are already moistened and adhesive
z Any type of paper with holes
z Paper that is not rectangular
z Paper bound with staples or glue
z Paper with adhesives
z Paper decorated with glitter, etc.
Hints for Handling the Paper Sources
This machine offers two paper sources to load printing paper; the Rear Tray (A) and the Cassette
(B).
(A)
(B)
Here are some hints for handling these paper sources according to how you are using them.
12
Before Using the Machine
Note
z Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear Tray.
See “Paper Handling” on page 10. For details on loading paper, see “Loading Paper” on page 16.
z Printer driver settings may be required depending on the usage. For details on printer driver settings,
refer to the PC Printing Guide on-screen manual.
„ If You Print Regularly on Photo Paper as well as on Plain Paper
If you use photo paper as much as plain paper, you can load photo paper in the Rear Tray and
plain paper in the Cassette. This way, you can switch the paper source according to the type of
paper just by pressing the Paper Feed Switch.
You can also specify the type and size of paper to be fed from the Cassette using the printer
driver. You can print more efficiently by specifying the type of paper you use regularly this way,
since the paper source will be switched automatically to the Cassette for this paper.
(A)
(B)
(A) Rear Tray: Load paper of various types and sizes, including photo paper
(B) Cassette: Load paper you use most regularly, such as plain paper
Before Using the Machine
13
„ If You Print Mainly on Plain Paper
You can load plain paper of the same size in both paper sources, and set the printer driver to
automatically switch the paper source when either paper source runs out of paper during
printing.
(A)
(B)
(A) Rear Tray: Load plain paper
(B) Cassette: Load plain paper
14
Before Using the Machine
Changing the Paper Source
Each time you press the Paper Feed Switch, the paper source to be used switches between the
Rear Tray and the Cassette. The paper feeds from the paper source whose lamp is lit.
(A)
(B)
(C)
(A) Rear Tray lamp
(B) Cassette lamp
(C) Paper Feed Switch
Important
When Printing from Your Computer
If a setting other than Paper Feed Switch is selected for Paper Source in the printer driver, the Paper
Feed Switch on the machine will be disabled and the printer driver settings take precedence when
printing. Confirm the setting in the printer driver. See “Printing with Windows” on page 40 or “Printing with
Macintosh” on page 41.
For details on paper source selection using the printer driver, refer to the PC Printing Guide on-screen
manual.
Before Using the Machine
15
Loading Paper
Important
z If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39" / 54.0 x
86.0 mm (credit card-size) for a trial print, it can cause paper jams.
z You cannot print on postcards affixed with photos or stickers.
z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the
paper to be jammed.
(A)
(B)
Note
z We recommend using genuine Canon photo media when printing photographs. For details on the
specialty media Canon provides for use with its various printers, refer to “Using Specialty Media” on
page 9.
When Printing on Plain Paper
z You can use general copy paper or Canon’s Super White Paper. When printing on both sides, we
recommend Canon’s Super White Paper Double-Sided.
Paper size:
– Standard sizes: A4, B5, A5, Letter, and Legal (Rear Tray only)
– Non-standard sizes for the Rear Tray: 2.13 x 3.39 inches to 8.5 x 23 inches / 54.0 x 86.0 mm to 215.9
x 584.2 mm
– Non-standard sizes for the Cassette: 3.5 x 5 inches to 8.5 x 11.69 inches / 89.0 x 127.0 mm to 215.9
x 297.0 mm
Paper weight: 17 to 28 lb / 64 to 105 gsm (plain paper, except for Canon genuine paper)
„ Loading Paper in the Rear Tray
1
Flatten the four corners of the paper before loading it.
Note
z Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
z If paper is curled, hold the opposing curled corners and gently bend them in the opposite
direction until the paper becomes completely flat. See “Paper is curled.” on page 81.
z To avoid curling, handle paper as follows.
– When you do not print, remove unused paper from the Rear Tray, put them back into the
package, and keep it on a level surface.
– Take out only the necessary number of sheets from the package, just before printing.
16
Before Using the Machine
2
Prepare to load paper.
(1)
(1) Open the Sheet Feeder Cover and pull out the
Paper Support.
Put your finger in the rounded indent of the
Paper Support and pull it out until it stops.
(A)
(2) Open the Paper Output Tray.
Put your finger in the center of the top of the
Paper Output Tray and open it gently.
(3) Open the Output Tray Extension.
(4) Press the Paper Feed Switch so that the
Rear Tray lamp (A) lights.
(4)
(3) (2)
Note
You can also select the paper source with the printer
driver.
For details, refer to the PC Printing Guide on-screen
manual.
3
Load the paper.
(B)
(3)
(1) (2)
(1) Load the paper in the Rear Tray with the print
side facing UP.
(2) Align the paper stack against the Cover Guide
on the right side of the Paper Support.
Note
Make sure that the Cover Guide is set upright
when you load paper in the Rear Tray.
(3) Pinch the Paper Guide and slide it against the
left side of the paper stack.
Important
Do not slide the Paper Guide too hard. The paper
may not be fed properly.
4
Do not load higher than the Load Limit
Mark (B).
Specify the page size and media type settings according to the loaded paper.
Note
z When performing copy direct printing without using a computer, select the size and type of the
loaded paper in Page size and Media type in each mode. For details on settings in each mode,
see “Setting Items” on page 25 and page 30.
z When using the machine connected to a computer, select the size and type of the loaded paper
in Page Size (or Paper Size) and Media Type in the printer driver.
For details on printer driver settings, see “Printing with Windows” on page 40 or “Printing with
Macintosh” on page 41.
Before Using the Machine
17
„ Loading Paper in the Cassette
Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear
Tray. If you intend to use only the Cassette, check for any usage restrictions in advance. See
“Paper Handling” on page 10.
Important
z Do not leave photo paper, such as Photo Paper Pro, in the Cassette for a long time. This may
cause paper discoloration due to natural aging.
z If you load photo paper such as Photo Paper Pro in the Cassette, you may get roller traces on
the print surface. To avoid this, load paper in the Rear Tray.
1
Flatten the four corners of the paper before loading it.
See “Flatten the four corners of the paper before loading it.” on page 16.
2
3
Pull out the Cassette from the machine.
Load the paper with the print side facing
DOWN.
(1) Load the paper in the Cassette with the print
side facing DOWN and the leading edge to the
far side.
(A)
(2) Align the paper stack against the right side of
the Cassette.
(3) Slide the Paper Guides to fit to the loaded
paper stack.
(1)
(2)
(3)
Do not load higher than the Load Limit
Mark (A).
18
Before Using the Machine
4
Insert the Cassette into the machine.
Push the Cassette all the way into the machine.
5
Prepare the Paper Output Tray.
(1) Open the Paper Output Tray.
Put your finger in the center of the top of the
Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
(3) Press the Paper Feed Switch so that the
Cassette lamp (B) lights.
6
(B)
(3)
(2) (1)
Specify the page size and media type settings according to the loaded paper.
Note
z When performing copy direct printing without using a computer, select the size and type of the
loaded paper in Page size and Media type in each mode. For details on settings in each mode,
see “Setting Items” on page 25 and page 30.
z When using the machine connected to a computer, select the size and type of the loaded paper
in Page Size (or Paper Size) and Media Type in the printer driver.
For details on printer driver settings, see “Printing with Windows” on page 40 or “Printing with
Macintosh” on page 41.
z You can also select the paper source with the printer driver.
For details, refer to the PC Printing Guide on-screen manual.
Before Using the Machine
19
Loading Envelopes
Use either European DL or US Comm. Env. #10-sized envelope.
Important
z You need to print from the computer to print on envelopes.
z Do not use the following envelopes:
– Envelopes with a double flap (or sticker flaps)
– Envelopes with an embossed or treated surface
– Envelopes with pressure stickers
– Envelopes whose gummed flaps are already moistened and adhesive
„ Loading Envelopes in the Rear Tray
1
Prepare the envelopes.
z Press down on all four corners and edges of the envelopes to flatten them.
z If the envelopes are curled, hold the opposite corners and gently twist them in the opposite
direction.
z If the flap of an envelope is curled, flatten it.
z If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope
flat and sharpen the crease.
Press the envelope flat, working from the middle to the edge.
* The above illustrations show a side view of the leading edge of the envelope.
Important
The envelopes may jam in the machine if they are not flat or the edges are not aligned.
Make sure that no curl or puff exceeds 0.1 inches / 3 mm.
20
Before Using the Machine
2
Load the envelopes.
(2)
(1) Load the envelope against the Cover Guide
(the right side of the Paper Support).
Load with the address side facing UP and the
rear flaps DOWN on the left.
Up to 10 envelopes can be loaded at once.
Note
Make sure that the Cover Guide is set upright
when you load envelopes in the Rear Tray.
(B)
(1)
(3)
(2) Pinch the Paper Guide and slide it against the
left side of the envelope.
(A)
(A) Printing orientation
Important
Do not slide the Paper Guide too hard. The
envelopes may not be fed properly.
(B) Make sure the flaps are folded.
(3) Press the Paper Feed Switch so that the Rear Tray lamp lights up.
3
Specify the settings in the printer driver.
(1) Select Envelope in Media Type.
(2) Select the size for envelopes.
In Windows®, select DL Env. or Comm. Env. #10 in Page Size.
In Macintosh®, select DL Envelope or #10 Envelope in Paper Size.
(3) Select Landscape in Orientation.
Important
Be sure to set the printer driver setting properly. If you do not, the address may be printed in
the wrong direction.
Note
For details on printer driver settings, see “Printing with Windows” on page 40 or “Printing with
Macintosh” on page 41.
Before Using the Machine
21
„ Loading Envelopes in the Cassette
1
Prepare the envelopes.
See “Prepare the envelopes.” on page 20.
2
Load the envelopes.
(A)
(1) Align the envelope stack against the right side
of the Cassette.
Load with the address side facing DOWN. The
flap of the envelope will appear facing UP on
the left side.
Up to 5 envelopes can be loaded at once.
(2) Slide the Paper Guides against the sides of the
envelope.
(3) Press the Paper Feed Switch so that the
Cassette lamp lights up.
(1)
(2)
(A) Make sure the flaps are folded.
(3)
(B)
(B) Printing orientation
3
Specify the settings in the printer driver.
(1) Select Envelope in Media Type.
(2) Select the size for envelopes.
In Windows, select DL Env. or Comm. Env. #10 in Page Size.
In Macintosh, select DL Envelope or #10 Envelope in Paper Size.
(3) Select Landscape in Orientation.
Important
Be sure to set the printer driver setting properly. If you do not, the address may be printed in
the wrong direction.
Note
For details on printer driver settings, see “Printing with Windows” on page 40 or “Printing with
Macintosh” on page 41.
22
Before Using the Machine
Loading Small-Sized Paper
You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers.
Note
Load Credit card-sized paper in the Rear Tray.
„ Loading Small-Sized Paper in the Rear Tray
(1) Load the small-sized paper against the Cover
Guide (the right side of the Paper Support) with
the print side facing UP.
(2)
(1)
Note
Make sure that the Cover Guide is set upright
when you load paper in the Rear Tray.
(2) Pinch the Paper Guide and slide it against the
left side of the paper stack.
(3)
(3) Press the Paper Feed Switch so that the Rear
Tray lamp lights.
(4) Specify the page size and media type settings
according to the loaded paper.
Note
z When performing copy direct printing without using a computer, select the size and type of
the loaded paper in Page size and Media type in each mode. For details on settings in
each mode, see “Setting Items” on page 25 and page 30.
z When using the machine connected to a computer, select the size and type of the loaded
paper in Page Size (or Paper Size) and Media Type in the printer driver.
For details on printer driver settings, see “Printing with Windows” on page 40 or “Printing
with Macintosh” on page 41.
z You can also select the paper source with the printer driver.
For details, refer to the PC Printing Guide on-screen manual.
Before Using the Machine
23
„ Loading Small-Sized Paper in the Cassette
(1) Align the paper stack against the right side of
the Cassette with the print side facing DOWN.
(2) Slide the Paper Guides against the sides of the
paper stack.
(3) Press the Paper Feed Switch so that the
Cassette lamp lights.
(1)
(2)
(3)
(4) Specify the page size and media type settings
according to the loaded paper.
Note
z When performing copy direct printing without using a computer, select the size and type of
the loaded paper in Page size and Media type in each mode. For details on settings in
each mode, see “Setting Items” on page 25 and page 30.
z When using the machine connected to a computer, select the size and type of the loaded
paper in Page Size (or Paper Size) and Media Type in the printer driver.
For details on printer driver settings, see “Printing with Windows” on page 40 or “Printing
with Macintosh” on page 41.
z You can also select the paper source with the printer driver.
For details, refer to the PC Printing Guide on-screen manual.
24
Before Using the Machine
Copying
Making Copies
This section describes the basic procedure to make copies. For details, refer to “Copying” in the
User’s Guide on-screen manual.
1
Turn on the machine.
See “Turning the Machine On and Off” on page 5.
2
Make sure that Copy is selected on the HOME screen, then press the OK button.
Note
You can also press the Color or Black button instead of the OK button.
3
Load paper.
See “Loading Printing Paper” on page 9.
4
Load the original document on the Platen Glass.
See “Handling the Original Document” on page 7.
5
Specify copy settings.
(1) Confirm the paper source, page size, media
type, and other settings. To change the settings,
select the item and press the OK button.
(2) Press the [+] or [-] button to specify the number
of copies.
6
Press the Color button for color copying, or
the Black button for black & white copying.
(1)
(2)
Important
Do not stare at the light directly for an extended period
of time when copying.
„ Setting Items
(1)
(2)
(3)
(4)
(5)
(6)
Note
z Page size and media type settings are saved in each mode.
z The settings of the page size, media type, etc. are retained even if the machine is turned off.
z Depending on the functions, some setting items cannot be specified in combination.
Copying
25
(1) Magnification
Specify the reduction/enlargement method. For details, refer to “Reducing or Enlarging a
Copy” in “Making Copies” of the User’s Guide on-screen manual.
(2) Intensity
Specify the intensity. For details, refer to “Changing Intensity Setting” in “Making Copies”
of the User’s Guide on-screen manual.
(3) Page size
Select the page size of the loaded paper.
(4) Media type
Select the media type of the loaded paper.
(5) Print quality
Adjust print quality according to the original.
(6) Paper source
Select the paper source. Before printing, confirm that the location where you have loaded
paper is selected as the paper source.
Important
z If you used Fast (speed-priority) with media type set to Plain paper and the quality is not as
good as expected, select Standard or High (quality-priority) and try copying again.
z Select High (quality-priority) to copy in grayscale. Grayscale renders tones in a range of grays
instead of black or white.
Using Useful Copy Functions
For details, refer to “Using Useful Copy Functions” in the User’s Guide on-screen manual.
Reduced/Enlarged copy
Two-sided copy
Borderless copy
2-on-1 copy
4-on-1 copy
Image repeat
Frame erase
Trimming
Masking
26
Copying
Printing from a Memory Card
Memory Cards Supported by This Machine
The following memory cards are compatible with this machine.
Memory cards that can be directly inserted into the Card Slot:
z SD Secure Digital memory card
z SDHC memory card
z MultiMediaCard
z Compact Flash (CF) Card
Supports Type I/II (3.3 V)
z Microdrive
z Memory Stick
z Memory Stick PRO
Memory cards that can be inserted in the Card Slot using the adapter:
Important
If one of the following memory cards is inserted without an adapter, you may not be able to remove the
card. Be sure to attach it to the adapter before inserting to the Card Slot.
miniSD Card*1
microSD Card*2
xD-Picture Card*3
z Memory Stick Duo*1
z Memory Stick PRO Duo*1
RS-MMC*1
*1
Use the special adapter provided with the card.
*2
Use “SD Card Adapter” provided with the card.
*3
Requires purchase of a separate compact flash card adapter for xD-Picture Card.
Printing from a Memory Card
27
Inserting the Memory Card
Caution
When a memory card is inserted into the Card Slot, the Access lamp (A) is lit. When the Access lamp is
flashing, the machine is accessing to the memory card. In this case, do not touch the area around the
Card Slot.
1
Turn on the machine.
See “Turning the Machine On and Off” on page 5.
2
Open the Card Slot Cover.
(A)
3
Insert only one memory card into the Card Slot.
z How to insert
Insert a memory card with the labeled side facing up.
Card Type
Inserting Card
z SD Secure Digital memory card
z SDHC memory card
z miniSD Card*1
z microSD Card*2
The Access lamp
lights up.
Insert into the
upper Card Slot.
z Memory Stick
z Memory Stick PRO
z Memory Stick Duo*1
z Memory Stick PRO Duo*1
z MultiMediaCard
z RS-MMC*1
z Compact Flash (CF) Card
z Microdrive
z xD-Picture Card*1
28
The Access lamp
lights up.
Insert into the
lower Card Slot.
*1
Be sure to attach the memory card to the special adapter before inserting it into the Card
Slot.
*2
Use “SD Card Adapter” provided with the card.
Printing from a Memory Card
Caution
z The memory card will stick out of the Card Slot, but do not force it into the slot any further. Doing
so damages the machine and the memory card.
z Make sure that the memory card is correctly oriented before inserting it into the Card Slot. If you
force the memory card into the Card Slot in the wrong orientation, you may damage the memory
card and/or the machine.
4
5
Confirm that the Access lamp has lit up.
Close the Card Slot Cover.
Removing the Memory Card
1
2
3
Open the Card Slot Cover.
Make sure that the Access lamp is lit, then remove the memory card.
Close the Card Slot Cover.
Important
The Access lamp flashes while the machine is reading or writing data from/to the memory card.
Removing the memory card or turning off the machine while the Access lamp is flashing may damage the
data saved on the memory card. Do not remove the memory card while the Access lamp is flashing.
Printing Photographs Saved on a Memory Card
1
Prepare for printing.
(1) Turn on the machine.
See “Turning the Machine On and Off” on page 5.
(2) Load paper.
See “Loading Printing Paper” on page 9.
2
Insert the memory card.
(1) Select Memory card on the HOME screen, then press the OK button.
(2) Insert the memory card into the Card Slot.
See “Inserting the Memory Card” on page 28.
3
Select the print menu.
(1) Make sure that Select and print is selected, then press the OK button.
(2) Confirm the paper source, page size, media type, and other settings.
To change the settings, select the item and press the OK button.
(3) Select Next, and then press the OK button.
4
Select the photo to print and specify the number of copies for each photo.
(1) Use the Easy-Scroll Wheel or the [ or ] button to display a photo to print.
(2) Press the [+] or [-] button to specify the number of copies.
(3) Repeat steps (1) and (2) to specify the number of copies for each photo.
Printing from a Memory Card
29
(4) Press the OK button.
5
Start printing.
(1) Confirm the print setting.
To change the settings, select the item and
press the OK button.
(2) Confirm the total number of copies for the
selected photos.
Note
(1)
(2)
For details on the functions associated with
Advanced and Check photo, see “Setting Items”
on page 30.
(3) Press the Color button.
The specified number of copies of each photo will be printed.
„ Setting Items
z Print Settings Confirmation Screen
Example: Screen displayed in Select and print in the memory card mode, easy photo reprint
mode, or film print mode
(1)
(2)
(3)
(4)
(5)
Note
z Page size and media type settings are saved in each mode.
z The print settings are retained even if the machine is turned off.
z Depending on the functions, some setting items cannot be specified in combination.
(1) Page size
Select the page size of the loaded paper.
(2) Media type
Select the media type of the loaded paper.
(3) Print quality
Adjust the print quality according to the original.
(4) Bordered, Borderless
Select bordered or borderless print.
(5) Paper source
Select the paper source. Before printing, confirm that the location where you have loaded
paper is selected as the paper source.
Note
When you set Plain paper in Media type, the photo will be printed with bordered even you select
Boderless.
30
Printing from a Memory Card
z Advanced Print Settings Screen
When you press the left Function button in the print settings confirmation screen, the Auto
image fix screen is displayed.
When Auto image fix ON is selected, the scene or person’s face of a shot photo is recognized
and the most suitable correction for each photo is made automatically. It makes a darkened face
by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc.
and corrects each scene with the most suitable color, brightness, or contrasts automatically to
print.
Note
z The Auto image fix is only available in the memory card mode.
z Photos in a memory card are printed in Auto image fix as default. In Auto image fix, you can
specify only (1) Date or (2) File no. below.
z If you do not satisfy the print result in Auto image fix, you can select Manual correction.
If you select Manual correction, you can specify each advanced setting item below.
Example: Screen displayed in the memory card mode
(5)
(6)
(7)
(8)
(1)
(2)
(3)
(4)
(9)
(10)
(11)
(12)
Example: Screen displayed in the easy photo reprint mode
(13)
Printing from a Memory Card
31
Note
The advanced print settings are saved in each mode. The saved settings are retained until they are
changed.
(1) Date*1
Activate/deactivate to print the shooting date on a photo.
(2) File no.*1
Activate/deactivate to print the file no. on a photo.
Note
It is not possible to print both the shooting date and the file no. under the following conditions:
z Layout print is selected as a print function in the memory card mode, and/or
z Credit card is selected in Page size.
Under these conditions, even if both Date ON and File no. ON are set, only the shooting date
will be printed. If you want to print the file no., select Date OFF.
(3) Red eye correc.*1
Corrects red eyes in portraits caused by flash photography.
(4) Vivid photo*1
Makes green and blue more lively.
(5) Photo opt. pro*1
Automatically optimizes brightness and tone of a photo.
(6) Noise reduction*1
Reduces the noise on blue areas like the sky as well as on black areas.
(7) Face brightener
Brightens a darkened face on the photo taken against the light.
(8) Image optimizer*1
Corrects and smooths the jagged contours for printing.
(9) Brightness
Adjust brightness.
(10) Contrast
Adjust contrast.
(11) Color hue
Adjust color hue.
For example, you can increase red or yellow to adjust the skin tone.
(12) Effects*1
Applies special effects to the photo, such as printing in sepia tones or with a sketch
illustration like effect.
(13) Fade restoration*2
Corrects the color when printing photos that have faded or color cast over time.
32
*1
Can be selected only in memory card mode.
*2
Can be selected only in easy photo reprint mode or film print mode.
Printing from a Memory Card
Using Useful Printing Functions
Layout print
Prints photos you pasted in the specified layout.
Sticker print
Prints your favorite photo with a frame on Canon Photo Stickers.
DPOF print
Prints according to the Digital Print Order Format (DPOF) settings on your digital camera, if you
have specified them.
Captured info print
Prints information on photographs at the time of its shooting (Exif info) in the margin of Photo
index print or selected individual photos.
Photo index print
Prints an index of all the photos saved on a memory card.
Print all photos
Prints all photos saved on the memory card.
Using Useful Display Functions
Change display
The display method of a photograph can be changed.
Trimming
Edits images displayed on the LCD by cropping them.
Search
When there are a lot of photos saved on the memory card, displays and prints only photos shot
on the specified date or within the specified range of dates.
Printing from a Memory Card
33
Printing by Using the Photo Index Sheet
1
Turn on the machine, and load A4 or Letter-sized plain paper.
See “Turning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 9.
2
Make sure that the proper paper source is selected.
See “Changing the Paper Source” on page 15.
3
4
5
Select Photo index sheet on the HOME screen, then press the OK button.
Make sure that Index sheet print is selected, then press the OK button.
Insert a memory card into the Card Slot.
See “Inserting the Memory Card” on page 28.
6
7
Select a range of images to include in the Photo Index Sheet, then press the OK
button.
Press the Color button.
The Photo Index Sheet(s) will be printed.
8
9
Fill in the appropriate circles in the Photo
Index Sheet.
Load paper as you specified in the Photo
Index Sheet.
10 Make sure that Scan sheet and print is
selected, then press the OK button.
11 Place the Photo Index Sheet face-down on
the Platen Glass, then press the OK button.
Important
Do not stare at the light directly for an extended
period of time when scanning the Photo Index Sheet.
34
Printing from a Memory Card
Photo Printing from Printed Photo or
Film
You can scan photos and 35 mm film into and then print them from the machine. For film, both film
strips (six connected frames per strip after regular developing) and slides (one frame per mounted
slide) are supported. Various effects can be applied to the images before printing them.
Scanning a Photo
1
Turn on the machine.
See “Turning the Machine On and Off” on page 5.
2
3
Select Easy photo reprint on the HOME screen, then press the OK button.
Lift the Document Cover and load the photos on the Platen Glass.
Place the photos face-down on the Platen Glass as follows.
Credit card-sized originals
4"x 6"/ 101.6 x 152.4 mm or
5"x 7"/ 127.0 x 177.8 mm originals
0.4"/ 10 mm
0.4"/ 10 mm
0.4"/ 10 mm
0.4"/ 10 mm
4
0.4"/ 10 mm
0.4"/ 10 mm
0.4"/ 10 mm
Gently close the Document Cover and press the OK button.
Important
Do not stare at the light directly for an extended period of time when scanning photos.
Scanning a Film
1
Turn on the machine.
See “Turning the Machine On and Off” on page 5.
2
3
Select Film print on the HOME screen, then press the OK button.
Select the type of film to scan, then press the OK button.
Photo Printing from Printed Photo or Film
35
4
Lift the Document Cover, remove the FAU Protective Sheet from the Document
Cover, and then remove the Film Guide (A) from the rear of the FAU Protective
Sheet.
(A)
(A) Film Guide
5
Mount film in the Film Guide and load it on the Platen Glass.
z Mounting a 35 mm Film Strip:
(1) On the Film Guide (B), open the Film Holder
(C).
Squeeze the edges of the Film Holder inward
lightly to release it.
(D) (B)
(C)
Note
Put your finger on the hinge part (D) of the
Film Strip Frame (E) so that it does not come
off the Film Guide when opening the Film
Holder.
(E)
(2) Mount the film in the Film Strip Frame on the
Film Guide with the front side (the side
showing the correct image) facing down, and
with the frame order running from left to right.
Set the tip of the film under the tabs of the Film
Strip Frame and position the film so that the
separation lines between frames are aligned
with the white line marks of the Film Holder.
(2)
Note
Depending on the films, the separation lines
between frames may not be aligned with the
white line marks of the Film Holder when you
set the tip of the film under the tabs of the Film
Strip Frame. In this case, give priority to
aligning the separation lines between frames
with the white line marks.
(3)
(3) Squeeze the edges of the Film Holder inward
lightly and close it completely.
36
Photo Printing from Printed Photo or Film
(4) With the mark on the Film Guide facing up,
align the Film Guide with the grooves on the
right and left sides of the Platen Glass.
(5) Confirm that the front side of the film (the side
showing the correct image) faces down.
z Mounting a 35 mm Slides:
(1) On the Film Guide, open the Film Holder.
Squeeze the edges of the Film Holder inward
lightly to release it.
(F)
(2) Lift the Film Holder (F) to remove the Film Strip
Frame (G) from the Film Guide (H).
(G)
(H)
(3) Align the Film Guide with the grooves on the
right and left sides of the Platen Glass.
(4) Mount the slides in the Film Guide with the
front side (the side showing the correct image)
facing down, with the frame order running from
left to right, and with the image upside down.
Load the slides in the landscape orientation,
making sure they are not loose in the Film
Guide.
Photo Printing from Printed Photo or Film
37
Note
To attach the Film Strip Frame on the Film Guide after scanning slides is complete
(1) Align the circle marks (z) on the Film Strip Frame with the circle
marks (z) on the Film Guide, and insert the tabs on the tip of
the Film Strip Frame into the Film Guide.
(2) Squeeze the edges of the Film Holder inward lightly and close it
completely.
Make sure that all the protrusions on the outer edges of the Film
Holder fit into the slots in the Film Guide when closing the Film
Holder. If the Film Holder does not close completely, press the
whole Film Holder gently downward.
6
Gently close the Document Cover and press the Color button.
Important
Do not stare at the light directly for an extended period of time when scanning films.
Printing Scanned Photographs
1
Prepare for printing.
(1) Scan a photo or a film.
See “Scanning a Photo” on page 35 or “Scanning a Film” on page 35.
(2) Load paper.
See “Loading Printing Paper” on page 9.
2
Select the print menu.
(1) Make sure that Select and print is selected, then press the OK button.
(2) Confirm the paper source, page size, media type, and other settings.
To change the settings, select the item and press the OK button.
(3) Select Next, and then press the OK button.
3
Select the photo to print and specify the number of copies for each photo.
(1) Use the Easy-Scroll Wheel or the [ or ] button to display a photo to print.
(2) Press the [+] or [-] button to specify the number of copies.
(3) Repeat steps (1) and (2) to specify the number of copies for each photo.
(4) Press the OK button.
38
Photo Printing from Printed Photo or Film
4
Start printing.
(1) Confirm the print setting.
To change the settings, select the item and
press the OK button.
(2) Confirm the total number of copies for selected
photos.
Note
(1)
(2)
For details on the function associated with
Advanced, see “Advanced Print Settings
Screen” on page 31.
(3) Press the Color button to print in color, or the Black button to print in black & white.
The specified number of copies of each photo will be printed.
Using Useful Printing Functions
Sticker print
Prints your favorite photo on Canon Photo Stickers to create your own stickers.
Print all photos
Prints all scanned photos.
Using Useful Display Functions
Change display
The display method of a photograph can be changed.
Trimming
Edits images displayed on the LCD by cropping them.
Photo Printing from Printed Photo or Film
39
Printing from Your Computer
This section describes procedure for basic printing.
Printing with Windows
Note
When printing photographs taken by your digital camera, you can perform Borderless Printing in easy
steps using Easy-PhotoPrint EX. Easy-PhotoPrint EX is provided on the Setup CD-ROM. Easy-PhotoPrint
EX supports Exif Print to optimize photographs taken by an Exif-compliant digital camera by using the print
information recorded at the time of shooting to achieve higher print quality. For details on using EasyPhotoPrint EX, refer to the PC Photo Printing Guide on-screen manual.
1
Turn on the machine and load the paper in the machine.
See “Turning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 9.
2
3
4
5
Create a document or open a file to print using an appropriate application software.
Select Print on the application software’s File menu.
Make sure that Canon XXX Printer (where
“XXX” is your machine’s name) is selected in
Select Printer, and click Preferences (or
Properties).
Specify the required settings and click OK.
You can change the paper source to be used with
the printer driver as well as the Operation Panel on
the machine. For details, see “Changing the Paper
Source” on page 15.
Note
For details on other printer driver functions, click Help
or Instructions to view the online help or the PC
Printing Guide on-screen manual. Instructions is only
displayed when the on-screen manuals are installed.
6
40
Click Print (or OK).
Printing from Your Computer
Printing with Macintosh
1
Turn on the machine and load the paper in the machine.
See “Turning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 9.
2
3
4
5
6
7
8
9
Create a document or open a file to print using an appropriate application software.
Select Page Setup on the application
software’s File menu.
Make sure that your machine’s name is
selected in Format for.
Select the page size of the loaded paper in
Paper Size.
Click OK.
Select Print on the application software’s File
menu.
Select Quality & Media in the pop-up menu.
Specify the required settings.
You can change the paper source to be used with
the printer driver as well as the Operation Panel on
the machine. For details, see “Changing the Paper
Source” on page 15.
Note
For details on other printer driver functions, click
to
view the PC Printing Guide on-screen manual. If the
on-screen manuals are not installed, the PC Printing
Guide on-screen manual is not displayed even if
is
clicked.
10 Click Print.
Printing from Your Computer
41
Scanning Images
You can scan images from the machine to a computer without printing them and save them in
popular image types, such as JPEG, TIFF, bitmaps, or PDF. The scanned data can be sent to one of
the computers connected over a network as well as to a computer connected via USB. If you are
scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to
text data.
Scanning Methods
You can select from the various scanning methods.
z If You Want to Scan Originals Easily From the Machine
You can scan originals by using the Operation Panel of the machine.
See “Scanning Using the Operation Panel of the Machine” on page 42.
z If You Want to Edit or Print the Scanned Images
MP Navigator EX enables you to edit the scanned images, such as optimizing or trimming.
You can also start application software from MP Navigator EX to edit or print the scanned
images.
For detailed operations of MP Navigator EX, refer to the Scanning Guide on-screen manual.
z If You Want to Scan Originals with Advanced Settings
ScanGear enables you to scan originals with advanced settings such as the resolution.
For detailed operations of ScanGear, refer to the Scanning Guide on-screen manual.
Besides the above-mentioned methods, you can use a TWAIN- or WIA- (Windows Vista and
Windows XP only) compliant application software and the Control Panel (Windows Vista and
Windows XP only) to scan originals with this machine. For detailed operations, refer to the Scanning
Guide on-screen manual.
„ Scanning Using the Operation Panel of the Machine
For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.
1
(Macintosh only) Prepare your computer before scanning.
This operation is not necessary for Mac OS X v.10.4.x.
For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.
2
Turn on the machine.
See “Turning the Machine On and Off” on page 5.
3
Load the original document on the Platen Glass.
For scanning documents, see “Handling the Original Document” on page 7.
For scanning printed photos or films, see “Photo Printing from Printed Photo or Film” on
page 35.
4
5
42
Select Scan on the HOME screen, then press the OK button.
Select USB or a LAN-connected computer, then press the OK button.
Scanning Images
6
Select the document type, then press the OK button.
Important
Make sure that the document has been loaded correctly according to the document type that you
have selected.
For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.
7
8
Select the scan operation, then press the OK button.
Press the Color or Black button.
Important
Do not stare at the light directly for an extended period of time when scanning originals.
The operation to be performed after scanning the original depends on the scan operation
setting you have selected in step 7. For details on how to modify the operation settings, refer
to the Scanning Guide on-screen manual.
Scanning Images
43
Printing Photographs Directly from a
PictBridge Compliant Device
You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile
phone using a USB cable recommended by the device’s manufacturer, and print recorded images
directly without using a computer.
z Connectable Devices
PictBridge is an industry standard enabling a range of digital photo solutions, including the direct
printing of photos from a digital still camera, camcorder or mobile phone* without the need to use
a computer. A device can be connected to this machine for direct printing regardless of the
manufacturer or the model as long as it complies with the PictBridge standard.
* PictBridge compliant digital still cameras, digital camcorders, and camera-equipped mobile
phones are hereafter collectively referred to as “PictBridge compliant device”.
A device with this mark is PictBridge compliant.
z Printable Image Data Format
This machine prints images taken with a DCF (Design rule for Camera File system) ver. 1.0/2.0compatible digital camera (Exif ver. 2.2/2.21 compliant), as well as PNG files.
Printing Photographs Directly from a PictBridge
Compliant Device
To connect a PictBridge compliant device to this machine, use a USB cable recommended by the
device’s manufacturer.
Warning
Do not connect any equipment other than PictBridge compliant devices or the optional Bluetooth Unit BU20 to the Direct Print Port of the machine. If you do so, electric shock, fire, or damage to the machine
could result.
Important
Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge
compliant device. When disconnecting the USB cable between the PictBridge compliant device and
machine, follow the instructions given in the device’s instruction manual.
Note
When printing photos with the PictBridge compliant device connected to the machine, we recommend the
use of the AC adapter supplied with the device. If you are using the device battery, be sure to charge it
fully.
1
Prepare for printing.
(1) Turn on the machine.
See “Turning the Machine On and Off” on page 5.
(2) Load paper
See “Loading Printing Paper” on page 9.
(3) Make sure that the proper paper source is selected.
See “Changing the Paper Source” on page 15.
44
Printing Photographs Directly from a PictBridge Compliant Device
2
Connect the PictBridge compliant device to the machine.
Note
Depending on the model or brand of your device, you may have to select a print mode compliant
with PictBridge before connecting the device. You may also have to turn on the device or select
Play mode manually after connecting the device to the machine.
Perform necessary operations on the PictBridge compliant device before connecting it to this
machine according to instructions given in the device’s instruction manual.
(1) Make sure that the PictBridge compliant
device is turned off.
(2) Connect the PictBridge compliant device
to the machine using a USB cable
recommended by the manufacturer of the
device.
The device turns on automatically.
If your device does not turn on
automatically, turn it on manually.
(3) Set up the PictBridge compliant device for
direct printing.
will appear on the LCD of the device
when the machine is correctly connected.
3
(2)
Specify the print settings such as paper type and layout.
See “About PictBridge Print Settings” on page 46.
You can make settings using the menu on the LCD of your PictBridge compliant device.
Select the size and type of paper that you loaded in the machine.
If your PictBridge compliant device does not have setting menu, change the setting from the
machine. For details, see “Setting on the Machine” on page 48.
4
Start printing from your PictBridge compliant device.
Printing Photographs Directly from a PictBridge Compliant Device
45
About PictBridge Print Settings
„ Settings on a PictBridge Compliant Device
This section describes the print settings on a PictBridge compliant device. When operating the
device, be sure to follow the instructions given in the instruction manual of your PictBridge
compliant device.
Note
z In the following description, names of setting items are given according to those used in Canonbrand PictBridge compliant devices. Setting item names may be different depending on the
brand or model of your device.
z Some setting items explained below may not be available on some devices. In this case, the
settings made on the machine are applied. Also, when some items are set to Default on a
PictBridge compliant device, the machine settings for these items are applied. For details, see
“Setting on the Machine” on page 48.
z Paper Size and Paper Type Settings
The following sizes and types of printing paper can be used when printing from a PictBridge
compliant device.
z Paper size
4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*1, Credit card*2, 8" x 10" / 203.2 x
254.0 mm, A4, Letter, Wide*1
z Paper type
Paper Type Setting
Plain
Paper*3
Photo
Loadable Paper*4
Super White Paper or other plain paper
Photo Paper Plus Glossy
Glossy Photo Paper
Glossy Photo Paper “Everyday Use”
Photo Paper Glossy
Photo Paper Plus Semi-gloss*5
Photo Stickers*2, *6
Fast Photo
Photo Paper Pro
The available paper sizes vary depending on the media type. For details, visit our website.
Can be selected only on certain Canon-brand PictBridge compliant devices.
*2
Feeding this paper from the Cassette can damage the machine. Load in the Rear Tray.
*3
Plain Paper can be selected for Paper type only when Paper size is set to A4 or 8.5" x
11" (Letter). When Paper type is set to Plain Paper, borderless printing will be disabled
even when Layout is set to Borderless.
*4 You may not be able to purchase some Canon genuine papers depending on the country
or region of purchase.
*5 When printing on Photo Paper Plus Semi-gloss 8" x 10" / 203.2 x 254.0 mm (SG-201),
select 20 x 25 cm/8" x 10" for Paper size and Default for Paper type.
* Select Photo Plus Glossy for Media type in the PictBridge settings screen on the
machine. See “Setting on the Machine” on page 48.
*6 Exclusively used to print photo stickers. When printing on sticker paper, select 10 x 15 cm/
4" x 6" for Paper size and Photo for Paper type. Do not set Layout to Borderless.
*1
46
Printing Photographs Directly from a PictBridge Compliant Device
z Layout Setting
Various layout options are available.
z Bordered/Borderless: You can select whether or not to print an image with a border.
z N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper.
Sticker paper: When you select 10 x 15 cm/4" x 6" for Paper size, you can print 16
images on a single sheet of paper.
A4- or Letter-sized paper: When you select A4 or 8.5" x 11" (Letter) for Paper size, you
can print 4 images on a single sheet of paper.
z Shooting Info (Exif Data)*1: You can print shooting info (Exif Data) along with the image.
The following two options are available.
1-up*2: Prints the shooting info (Exif Data) in the margin of selected individual images.
20-up*3: Prints 20 images specified with DPOF*4 and their shooting info (Exif Data) in list
format on a single sheet of paper.
z 35 mm Film Style Layout (Contact Printing Layout)*3: You can print the multiple images
specified with DPOF*4 in a list format that looks like a negative film.
Besides the above options, you can also specify to print an index of images in the DPOF*4 print
settings menu.
*1
Can be selected only on certain Canon-brand PictBridge compliant devices.
*2
You can use this option only when 10 x 15 cm/4" x 6", 13 x 18 cm/5" x 7", 20 x 25 cm/8" x
10", A4 or 8.5" x 11" (Letter) is selected for Paper size.
*3
You can use this option only when A4 or 8.5" x 11" (Letter) is selected for Paper size.
*4
DPOF (Digital Print Order Format) is a standard format to record the specified information
regarding images, such as which image or number of copies to print.
z Date/File No. Print Setting
You can specify whether the date and/or file number will be printed.
Note
z If the images already have dates superimposed when shot, set this PictBridge setting item to
Off. If you select Date, File No., or Both, the date and/or file number will be printed over the
date printed by the device’s function.
z Depending on the paper size and layout, the date will only be printed even when Both is
selected.
z Image Optimize Setting
You can select the optimization method to obtain high print quality.
When you select Default, the most suitable correction for each photo is made using the Auto
image fix function of the machine. See “Setting on the Machine” on page 48.
When you select On, photos are optimized for printing using the Photo opt. pro function.
If you are using a Canon-brand PictBridge compliant device, the following additional options may
be available, depending on the model.
– VIVID makes green and blue more lively.
– NR (Noise Reduction) reduces the noise on blue areas like the sky as well as on black areas.
– Face brightens a darkened face on the photo taken against the light.
– Red-Eye corrects red eyes in portraits caused by flash photography.
z Trimming Setting
You can select an area to print.
Printing Photographs Directly from a PictBridge Compliant Device
47
„ Setting on the Machine
This section describes the PictBridge print settings on the machine.
Set the print settings to Default on the PictBridge compliant device when you want to print
according to the settings on the machine.
z Displaying the PictBridge Settings Screen and Specifying the Settings
(1) Turn on the machine.
(2) Select Settings on the HOME screen, then press the OK button.
(3) Select Device settings, then press the OK button.
(4) Select PictBridge settings, then press the OK button.
(5) Select the item to set, then press the OK button.
(6) Select the item, then press the OK button.
(7) Confirm the print settings, select Next and then press the OK button.
(8) Select Auto image fix ON or Manual correction, then press the OK button.
When Auto image fix On is selected, the scene or person’s face of a shot photo is
recognized and the most suitable correction for each photo is made automatically. It
makes a darkened face by backlight brighter to print. It also analyzes a scene such as
scenery, night scene, person, etc. and corrects each scene with the most suitable color,
brightness, or contrasts automatically to print.
When Manual correction is selected, repeat steps (5) and (6), and then specify each
item. After finishing all settings you need, select OK and then press the OK button. You
can print from the PictBridge compliant device with specified settings.
48
Printing Photographs Directly from a PictBridge Compliant Device
z Setting Items
No.
Setting Item
Description
Corresponding
Setting of PictBridge
Compliant Devices*1
(1)
Page size
Select the page size, when printing directly
from a PictBridge compliant device.
Paper size
(2)
Media type
Select the media type, when printing directly Paper type
from a PictBridge compliant device.
(3)
Print quality
Select the print quality, when printing
directly from a PictBridge compliant device.
–
(4)
Bordered/Borderless
Select bordered or borderless print.
Layout
(5)
Photo opt. pro
Automatically optimizes brightness and tone Image optimize
of a photo.
(6)
Vivid photo
Makes green and blue more lively.
(7)
Face brightener
Brightens a darkened face on the photo
taken against the light.
(8)
Noise reduction
Reduces the noise on blue areas like the
sky as well as on black areas.
(9)
Image optimizer
Corrects and smooths the jagged contours
for printing.
(10)
Red eye correc.
Corrects red eyes in portraits caused by
flash photography.
(11)
Brightness
Adjust brightness.
(12)
Contrast
Adjust contrast.
(13)
Color hue
Adjust color hue. For example, you can
increase red or yellow to adjust the skin
tone.
(14)
Effects
Applies special effects to the photo, such as
printing in sepia tones or with a sketch
illustration like effect.
*1
Set the items in this column to Default on the PictBridge compliant device when you want to make
settings on the machine.
*2
When Manual correction is selected, the items (5) to (14) are available to specify.
Printing Photographs Directly from a PictBridge Compliant Device
49
Routine Maintenance
Replacing an Ink Tank
This section explains the way to confirm the ink status and the procedure to replace ink tanks.
When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of
the error. See “An Error Message Is Displayed on the LCD” on page 74 and confirm how to handle it.
When printing from your computer, error messages appear on your computer screen as well.
Note
z Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder.
The machine will not print if an ink tank is installed in the incorrect position.
z For information on the compatible ink tanks, refer to the back cover of this guide.
z If printing becomes faint or white streaks appear despite sufficient ink levels, see “When Printing
Becomes Faint or Colors Are Incorrect” on page 56.
„ Getting the Ink Status Information
You can confirm the status of ink tanks in the following two ways:
z “With the LCD of this Machine” on page 50
z “With the Ink Lamps” on page 51
z With the LCD of this Machine
You can confirm the status of each ink tank in the remaining ink volume screen on the LCD.
(1) Make sure that the machine is turned on, then
press the HOME button.
The HOME screen will be displayed.
(2) Press the left Function button.
The below screen will be displayed.
(A)
(A) Confirm whether any symbols are
displayed here.
Ink is low. You can continue printing for a while, but we
recommend you to have a new ink tank available.
Ink may have run out. See “The following ink may have run out.
Replacing the ink tank is recommended.” in “An Error Message
Is Displayed on the LCD” on page 74 and take appropriate
action.
Note
The ink status information is also displayed in the screen that appears during printing.
50
Routine Maintenance
An error message may be displayed on the LCD during printing.
Ink has run out. See “The following ink has run out. Replace
the ink tank.” in “An Error Message Is Displayed on the
LCD” on page 74 and take appropriate action.
(B)
(B) Empty ink tank.
z With the Ink Lamps
You can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer
Cover) of the machine to confirm how the ink lamps light or flash.
z Ink lamp is on
The ink tank is correctly set and there is enough ink remaining to print.
z Ink lamp is flashing
Flashing slowly (at around 3-second intervals)
......Repeats
Ink is low. You can continue printing for a while, but we recommend you to have a new ink
tank available.
Flashing quickly (at around 1-second intervals)
......Repeats
The ink tank is inserted in the wrong position or it is empty. Ensure that the ink tank is in the
correct position as directed by the label on the Print Head Holder. If the position is correct and
its lamp flashes, it is empty. Replace it with a new one.
z Ink lamp is off
mark on the ink tank until the tank clicks into place.
The tank is not set properly. Press the
If it does not click into place, make sure that the orange protective cap has been removed
from the bottom of the ink tank. See “Prepare the replacement tank.” on page 53.
If the lamps are still off after reinserting the ink tanks, there has been an error and the
machine cannot print. Check the error message displayed on the LCD. See “An Error
Message Is Displayed on the LCD” on page 74.
Routine Maintenance
51
„ Replacing Ink Tanks
When ink tanks run out of ink, replace them using the following steps.
Important
Handling Ink
z To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks.
Refilling ink is not recommended.
z Once you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks
removed.
z Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to
clog. Furthermore, with such tanks, the machine will not be able to inform you when to replace
the tanks properly.
z Once an ink tank has been installed, do not remove it from the machine and leave it out in the
open. This will cause the ink tank to dry out, and the machine may not operate properly when it
is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.
z Color ink may be consumed even when printing a black-and-white document or when blackand-white printing is specified.
Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may
be necessary to maintain the machine’s performance. When an ink tank is out of ink, replace it
immediately with a new one.
1
Open the Paper Output Tray.
(1) Put your finger in the center of the top of the Paper Output Tray and open it gently.
2
Make sure that the machine is turned on, and
lift the Scanning Unit (Printer Cover) until it
stops.
The Print Head Holder moves to the center.
Caution
z If the Document Cover is opened, you cannot open
the Scanning Unit (Printer Cover). Be sure to open
the Scanning Unit (Printer Cover) with the
Document Cover closed.
z Do not hold the LCD or the Operation Panel.
z Do not hold the Print Head Holder to stop or move
it.
z Do not touch the metallic parts inside the machine.
Important
If the Scanning Unit (Printer Cover) is left open for
more than 10 minutes, the Print Head Holder moves to
the right side. Close and reopen the Scanning Unit
(Printer Cover) to return the holder to the center.
52
Routine Maintenance
3
Remove the ink tank whose lamp is flashing
fast.
(1) Push the tab and remove the ink tank.
Important
z Handle ink tanks carefully to avoid staining clothing
or the surrounding area.
z Discard empty ink tanks according to the local laws
and regulations regarding disposal of consumables.
Note
z Do not remove more than one ink tank at a time. Be
sure to replace ink tanks one by one when
replacing more than one ink tank.
z For details on ink lamp flashing speeds, see
“Getting the Ink Status Information” on page 50.
4
(A)
(A) Do NOT touch the Print Head Lock
Lever; remove only the ink tank.
Prepare the replacement tank.
(1) Remove the new ink tank from its packaging.
(B)
(2) Pull the orange tape (B) in the direction of the
arrow to peel off the protective film.
(3) Remove the film (C) completely.
Important
Make sure that the protective film does not remain
on the air hole (D). If the air hole is blocked with
the remaining film, ink may leak out or may not
eject properly.
(4) Remove the orange protective cap from the
bottom of the ink tank.
Discard the cap once it is removed.
(C)
(D)
(E)
Important
z Do not touch the electrical contacts (F) on the ink
tank. Doing so can cause the machine to
malfunction or become unable to print.
z Be sure to remove the clear film from the ink tank in
(F)
the exact order shown above, as failure to follow
this step may cause the ink to leak and stain your
clothes and hands.
(E) Carefully hold the protective cap
z Do not squeeze the side of ink tanks as this may
cause the ink to leak out and stain your clothes and when removing it to prevent the ink from
hands.
staining your fingers.
z Do not reattach the protective cap once you have
removed it. Discard it according to the local laws
and regulations regarding disposal of consumables.
z Do not touch the open ink port once the protective
cap is removed, as this may prevent the ink from
being ejected properly.
z Be careful not to stain your clothes and hands with
ink on the removed protective cap.
Routine Maintenance
53
5
Install the ink tank.
(1) Insert the front end of the ink tank into the Print
Head.
(G) Make sure the position of the tank matches
the label.
(G)
(2) Press on the
mark on the ink tank until the
ink tank snaps firmly into place.
(3) Make sure that the ink lamp lights up red.
Important
Install all the ink tanks to print. The machine cannot be
used unless all the ink tanks are installed.
(1)
(3)
6
(2)
Gently close the Scanning Unit (Printer Cover).
Caution
z Be sure to hold the Scanning Unit (Printer Cover) firmly using both hands, and be careful not to
get your fingers caught.
z Do not hold the LCD or the Operation Panel.
Note
z If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see “An
Error Message Is Displayed on the LCD” on page 74.
z When you start printing after replacing the ink tank, Print Head Cleaning is performed
automatically. Do not perform any other operations until Print Head Cleaning finishes. Wait until
you cannot hear the operation noise.
54
Routine Maintenance
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Note
z Ink may blur depending on the paper in the following cases;
– Printed area is traced with a highlight pen or paint-stick
– Printed area is stained with water or sweat
z If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed
properly. For details, see “When Printing Becomes Faint or Colors Are Incorrect” on page 56.
„ When You Turn Off the Machine
Follow the procedure below to turn off the machine.
(1) Press the ON/OFF button to turn off the machine.
(2) Confirm that the Power lamp has gone out.
This takes a few seconds or as long as around 30 seconds.
(3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch it off instead.
When you press the ON/OFF button to turn off the machine, the machine automatically puts a
protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or
switch off the power outlet strip before the Power lamp goes out, this capping will not be done
properly, causing the Print Head to dry and clog.
„ When You Are Not Using the Machine for a Long Time
When you are not using the machine for a long time, print or copy in both black & white and in
color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print
Head.
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the
uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long
period of time, the print head nozzles become blocked by dried ink. Periodically printing or
cleaning the Print Head can prevent this blockage.
Routine Maintenance
55
When Printing Becomes Faint or Colors Are Incorrect
When printing becomes faint or colors are incorrect even if ink remains in the ink tanks, the print
head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the
nozzles and then perform Print Head Cleaning.
If print results are not satisfactory, performing Print Head Alignment may improve print quality.
Note
Before performing maintenance
z Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red. If not,
see “Getting the Ink Status Information” on page 50 and take the appropriate action.
z Increase the Print Quality setting in the printer driver settings.
For details, refer to the PC Printing Guide on-screen manual.
Step 1
See “Printing the Nozzle Check Pattern” on page 57.
If lines are missing or if white streaks appear
After cleaning the
Print Head, print
and examine the
nozzle check
pattern.
Step 2
See “Print Head Cleaning” on page 60.
If the problem is not resolved after performing
Print Head Cleaning twice
Step 3
See “Print Head Deep Cleaning” on page 61.
Note
If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged. Contact your
Canon service representative.
z If the Ruled Lines Are Shifted
See “Aligning the Print Head” on page 62.
Note
You can also perform the maintenance operation from your computer. For details, refer to the PC Printing
Guide on-screen manual.
56
Routine Maintenance
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head
nozzles.
Note
Make sure that the Inner Cover is closed.
1
2
Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray or Cassette.
Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the center of the top of the Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
3
4
Press the Paper Feed Switch to select the paper source where you have loaded
paper.
Print the nozzle check pattern.
(1) Press the HOME button.
The HOME screen is displayed.
(2) Select Settings, then press the OK button.
The Settings screen is displayed.
(3) Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Select Nozzle check pattern and then press
the OK button.
The pattern print confirmation screen is
displayed.
(5) Select Yes and then press the OK button.
The nozzle check pattern is printed, and the
pattern confirmation screens are displayed
alternately.
5
Examine the pattern and take the appropriate action.
See “Examining the Nozzle Check Pattern” on page 58.
Routine Maintenance
57
Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and perform cleaning if necessary.
Note
If the ink level is low, the nozzle check pattern is not printed correctly. Replace the relevant ink tank.
See “Replacing an Ink Tank” on page 50.
1
Check the nozzle check pattern you printed.
(1)
(2)
(1) Check if lines in this pattern are missing.
(A)
(B)
(A) Good
(B) Lines are missing
(2) Check if there are white streaks in this pattern.
(C)
(D)
(C) Good
(D) White streaks present
58
Routine Maintenance
2
The confirmation screens for white streaks and missing lines are displayed
alternately. Select the pattern that is closer to the nozzle check pattern that you
printed.
z If There Are No Missing Lines and No White Streaks
(1) Select All A and press the OK button.
The LCD returns to the Maintenance screen.
z If Lines Are Missing or White Streaks Are Present
(1) Select Also B and press the OK button.
The cleaning confirmation screen is displayed.
(2) Select Yes and press the OK button to start Print Head Cleaning.
See “Print Head Cleaning” on page 60.
Routine Maintenance
59
Print Head Cleaning
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the
Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes
ink, so perform Print Head Cleaning only when necessary.
Note
Make sure that the Inner Cover is closed.
1
2
Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray or Cassette.
Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the center of the top of the Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
3
4
Press the Paper Feed Switch to select the paper source where you have loaded
paper.
Start Print Head Cleaning.
(1) Press the HOME button.
The HOME screen is displayed.
(2) Select Settings, then press the OK button.
The Settings screen is displayed.
(3) Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Select Cleaning, then press the OK button.
The confirmation screen is displayed.
(5) Select Yes, then press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print
Head Cleaning finishes. This takes about 1
minute.
The pattern print confirmation screen is
displayed.
(6) Select Yes, then press the OK button.
The nozzle check pattern is printed.
5
Check the print head condition with the printed nozzle check pattern, and take
appropriate action.
See “Examining the Nozzle Check Pattern” on page 58.
Note
If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep
Cleaning. See “Print Head Deep Cleaning” on page 61.
60
Routine Maintenance
Print Head Deep Cleaning
If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning,
which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed
in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head
Cleaning, so perform this procedure only when necessary.
Note
Make sure that the Inner Cover is closed.
1
2
Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray or Cassette.
Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the center of the top of the Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
3
4
Press the Paper Feed Switch to select the paper source where you have loaded
paper.
Start Print Head Deep Cleaning.
(1) Press the HOME button.
The HOME screen is displayed.
(2) Select Settings, then press the OK button.
The Settings screen is displayed.
(3) Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Select Deep cleaning, then press the OK
button.
The confirmation screen is displayed.
(5) Select Yes, then press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print
Head Deep Cleaning finishes. This takes about
2 minutes.
5
Check the condition of the Print Head.
(1) Print the nozzle check pattern to check the print head condition.
See “Printing the Nozzle Check Pattern” on page 57.
If a particular color is not printed properly, replace the ink tank of that color.
See “Replacing an Ink Tank” on page 50.
(2) If the problem is not resolved, turn off the machine and perform another Print Head Deep
Cleaning after 24 hours.
(3) If this does not solve the problem, the Print Head may be damaged. Contact your Canon
service representative.
Routine Maintenance
61
Aligning the Print Head
If ruled lines are printed with misaligned or print results are otherwise unsatisfactory, adjust the print
head position.
Note
Make sure that the Inner Cover is closed.
„ Automatic Print Head Alignment
Important
You cannot feed paper from the Cassette when performing Automatic Print Head Alignment.
Always load paper in the Rear Tray.
1
2
Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray.
Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the center of the top of the Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
3
Adjust the print head position.
(1) Press the HOME button.
The HOME screen is displayed.
(2) Select Settings, then press the OK button.
The Settings screen is displayed.
(3) Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Select Auto head align, then press the OK
button.
The confirmation screen is displayed.
Note
If you select Head alignment print, the machine
exits the process after printing the current head
position adjustment values.
(5) Select Yes, then press the OK button.
The print head is aligned automatically, and the print head pattern after the adjustment is
printed out. This takes about 4 minutes.
Note
z The print head alignment pattern is printed in black and blue.
z If adjustment was not done successfully, the “Auto head align has failed.” error message is
displayed on the LCD. For details, see “An Error Message Is Displayed on the LCD” on
page 74.
z If results of Automatic Print Head Alignment are not satisfactory, perform Manual Print Head
Alignment. For details, see “Manual Print Head Alignment” on page 63.
62
Routine Maintenance
„ Manual Print Head Alignment
If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below
to perform Manual Print Head Alignment.
For details on performing Automatic Print Head Alignment, see “Automatic Print Head
Alignment” on page 62.
1
2
Make sure that the machine is turned on, and then load three sheets of A4 or
Letter-sized plain paper in the Rear Tray or Cassette.
Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the center of the top of the Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
3
4
Press the Paper Feed Switch to select the paper source where you have loaded
paper.
Print the print head alignment pattern.
(1) Press the HOME button.
The HOME screen is displayed.
(2) Select Settings, then press the OK button.
The Settings screen is displayed.
(3) Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Select Manual head align, then press the OK button.
The confirmation screen is displayed.
Note
If you select Head alignment print, the machine exits the process after printing the current
head position adjustment values.
(5) Select Yes, then press the OK button.
The print head alignment pattern is printed.
(6) When “Did the patterns print correctly?” is
displayed, confirm that the pattern is printed
correctly, select Yes, then press the OK button.
The input screen for the head position
adjustment values is displayed.
Routine Maintenance
63
5
Look at the first printout, and then adjust the
print head position.
(1) Check the printed patterns, and use the [ or
] button to input the number of the pattern in
column A that has the least noticeable vertical
streaks.
Note
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable
vertical white streaks.
(A)
(B)
(A) Less noticeable vertical white streaks
(B) More noticeable vertical white streaks
(2) Repeat the same procedure until you finish inputting the pattern number for columns B to
F, then press the OK button.
(3) Confirm the displayed message and press the OK button.
The second pattern is printed.
64
Routine Maintenance
6
Look at the second printout, and then adjust the print head position.
(1) Check the printed patterns, and use the [ or
] button to input the number of the pattern in
column G that has the least noticeable vertical
streaks.
(2) Repeat the same procedure until you finish
inputting the pattern number for columns H to
K, then press the OK button.
For column K, the best pattern will be smooth
and have no streaks in the border indicated by
the arrow.
Note
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable
horizontal white streaks.
(C)
(D)
(C) Less noticeable horizontal white streaks
(D) More noticeable horizontal white streaks
(3) Confirm the displayed message and press the OK button.
The third pattern is printed.
Routine Maintenance
65
7
Look at the third printout, and then adjust the print head position.
(1) Check the printed patterns, and use the [ or
] button to input the number of the pattern in
columns L and M that has the least noticeable
horizontal streaks, then press the OK button.
Note
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable
horizontal white streaks.
(E)
(F)
(E) Less noticeable horizontal white streaks
(F) More noticeable horizontal white streaks
66
Routine Maintenance
Cleaning Your Machine
This section describes the cleaning procedure that is needed to maintain your machine.
Caution
z Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine
threads may remain inside the machine and cause problems such as a blocked Print Head and poor
printing results. Use a soft cloth to avoid scratching the components.
z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean
the machine, as this may cause a malfunction or damage the machine’s surface.
„ Cleaning the Exterior of the Machine
Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.
Important
z When cleaning the exterior of the machine, do not use tissue paper, rough-textured cloth, or
similar materials, as this may scratch the surface.
z Never use neutral detergent or volatile liquids such as thinners, benzene, acetone, or any other
chemical cleaner, as this may damage the surface.
Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface
with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.
„ Cleaning the Platen Glass and Document Cover
Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.
Important
The inner side of the Document Cover (white sheet) (A) is easily damaged, so wipe it gently.
With a clean, soft, lint-free cloth, wipe the Platen Glass (B), the inner side of the Document
Cover (white sheet) (A), and the FAU lamp (C) gently. Make sure not to leave any residue,
especially on the Platen Glass.
(A)
(C)
(B)
Routine Maintenance
67
„ Cleaning the Paper Feed Roller (Roller Cleaning)
Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear
the roller, so perform this only when necessary.
Note
Make sure that the Inner Cover is closed.
1
2
3
Make sure that the machine is turned on, and then remove any paper from the
Rear Tray and Cassette.
Press the Paper Feed Switch to select the paper source to clean.
Clean the paper feed roller.
(1) Press the HOME button.
The HOME screen is displayed.
(2) Select Settings, then press the OK button.
The Settings screen is displayed.
(3) Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Select Roller cleaning, then press the OK button.
The confirmation screen is displayed.
(5) Select Yes, then press the OK button.
The Paper Feed Roller will rotate as it is cleaned.
4
5
Repeat (4) and (5) in step 3 twice.
Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the center of the top of the Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
6
68
Make sure that the paper feed roller stops rotating, then load three or more sheets
of A4 or Letter-sized plain paper in portrait orientation in the paper source you
selected in step 2.
Routine Maintenance
7
Repeat (4) and (5) in step 3 three times.
The paper cleans the paper feed roller as it feeds through the machine.
If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the
Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean
it. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve
the problem, contact your Canon service representative.
(A)
„ Cleaning the Inside of the Machine (Bottom Plate Cleaning)
This section describes how to clean the inside of the machine. If the inside of the machine
becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.
Important
Do not perform any other operation while the bottom plate is being cleaned.
Note
Make sure that the Inner Cover is closed.
1
2
Make sure that the machine is turned on, and then remove any paper from the
Rear Tray.
Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the center of the top of the Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
3
Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then
unfold the paper.
Routine Maintenance
69
4
5
Load only this sheet of paper in the Rear
Tray with the open side to the front.
(A)
(A) Load the paper after unfolding it.
Perform bottom plate cleaning.
Important
Even if the Cassette is selected as the paper source, paper will be fed from the Rear Tray.
(1) Press the HOME button.
The HOME screen is displayed.
(2) Select Settings, then press the OK button.
The Settings screen is displayed.
(3) Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Select Bottom plate cleaning, then press the OK button.
The confirmation screen is displayed.
(5) Select Yes, then press the OK button.
The paper cleans the inside of the machine as it feeds through the machine.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate
Cleaning again.
If the problem is not resolved after performing Bottom Plate Cleaning twice, the protrusions
inside the machine may be stained. Clean them according to instructions. See “Cleaning the
Protrusions Inside the Machine” on page 71.
Note
When performing Bottom Plate Cleaning again, make sure to use a new piece of paper.
70
Routine Maintenance
„ Cleaning the Protrusions Inside the Machine
If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton
swab or the like.
Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.
Routine Maintenance
71
Troubleshooting
This section describes troubleshooting tips for problems you may encounter when using the
machine.
Note
This section mainly describes the methods of machine operation for troubleshooting. To handle problems
using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how
to view the on-screen manuals, see “Reading the On-screen Manuals” on page 99.
z “An Error Message Is Displayed on the LCD” on page 74
z “LCD Cannot Be Seen At All” on page 76
z “An Unintended Language Is Displayed on the LCD” on page 76
z “Cannot Install the MP Drivers” on page 77
z “Cannot Connect to Computer Properly” on page 78
z “Print Results Not Satisfactory” on page 79
z “The Print Result Not Satisfactory When Copying” on page 82
z “Printing Does Not Start” on page 83
z “Machine Moves But Ink Is Not Ejected” on page 84
z “Paper Does Not Feed Properly” on page 85
z “Paper Does Not Feed from the Paper Source Specified in the Printer Driver” on page 85
z “Paper Jams” on page 86
z “Error Message Appears on the Computer Screen” on page 90
z “Error Message Appears on a PictBridge Compliant Device” on page 93
z “Cannot Print Properly through Infrared Communication” on page 94
z “Cannot Print Properly from a Photo Index Sheet” on page 94
z “Cannot Remove a Memory Card” on page 95
z “Scanning Problems” on page 95
z “Cannot Scan Films” on page 95
72
Troubleshooting
If an Error Occurs When the Machine Is Connected to a Computer
When an error occurs in printing such as the machine is out of paper or paper is jammed, a
troubleshooting message is displayed automatically. Take the appropriate action described in the
message.
The message may vary depending on the version of your Windows operating system.
Troubleshooting
73
An Error Message Is Displayed on the LCD
If an error message is displayed on the LCD, take the corresponding action described below.
Message
Action
“There are no photos in memory card.”
z There are no image data saved on the memory card that can be read by this
machine.
z The machine may not recognize the file if the file name or the folder path
contains certain characters. Use only alphanumeric characters.
z Photo data edited or processed on a computer must be printed from the
computer.
“The following ink may have run out.
Replacing the ink tank is
recommended.”
U041
If the lamp on the ink tank is flashing, ink may have run out.
Replacing the ink tank is recommended.
If printing is in progress and you want to continue printing, press the OK button
with the ink tank installed. Then printing can continue. Replacing the ink tank is
recommended after the printing. The machine may be damaged if printing is
continued under the ink out condition.
See “Replacing an Ink Tank” on page 50.
Note
If multiple ink lamps are flashing red, see “Getting the Ink Status Information” on
page 50 and check the status of each ink tank.
“The following ink has run out. Replace
the ink tank.”
U163
Ink has run out. (The lamp on the ink tank flashes.)
Replace the ink tank and close the Scanning Unit (Printer Cover).
Printing under the current condition may damage the machine.
If you want to continue printing in this condition, you need to release the function
for detecting the remaining ink level. Press and hold the Stop/Reset button for
at least 5 seconds, and then release it.
With this operation, releasing the function for detecting the remaining ink level is
memorized. Please be advised that Canon shall not be liable for any
malfunction or trouble which may be caused by continuation of printing under
the ink out condition.
See “Replacing an Ink Tank” on page 50.
Note
If the function for detecting the remaining ink level is disabled, the ink tank in
gray is displayed in the remaining ink volume screen on the LCD.
See “Getting the Ink Status Information” on page 50.
“Print head is not installed. Install the
print head.”
U051
“The type of print head is incorrect.
Install the correct print head.”
U052
Follow the directions given in your setup sheet to install the Print Head.
If the Print Head is already installed, remove the Print Head once and then
reinstall it.
If the error is not resolved, the Print Head may be damaged. Contact your
Canon service representative.
“Inner cover is open. Close the inner
cover and press OK.”
If the Inner Cover is open when starting printing, close it and then press the OK
button on the machine.
Do not open or close the Inner Cover while printing, as this can damage the
machine.
“Some ink tanks are not installed in
place.”
U072
“More than one ink tank of the following
color is installed.”
U071
Possible causes are as follows:
z Some ink tanks are not installed in the correct position. (The lamp on the ink
tank flashes.)
z More than one ink tanks of the same color are installed. (The lamp on the ink
tank flashes.)
Confirm that the ink tanks are installed in the appropriate positions.
See “Replacing an Ink Tank” on page 50.
74
Troubleshooting
Message
Action
“The ink absorber is almost full. Press
OK to continue printing. Contact the
service center.”
The machine has a built-in ink absorber to hold the ink used during Print Head
Cleaning, for example.
This error message indicates that the ink absorber is nearly full.
Press the OK button to cancel the error so you can continue printing.
However, because printing is disabled once the ink absorber becomes
completely full and until the ink absorber is replaced, you are recommended to
contact a Canon service representative as early as possible. (You will need to
replace a particular part of the machine.)
“The device may be incompatible.
Remove the device and check the
manual supplied with the connected
device.”
z A communication time out occurs if an operation takes too long or if it takes
too much time to send data. This may cancel printing. In such cases,
disconnect and reconnect the USB cable.
When printing from a PictBridge compliant device, depending on the model
or brand of your device, you may have to select a PictBridge compliant print
mode on the device before connecting it to the machine. You may also have
to turn on your device or select Play mode manually after connecting the
device to the machine. Perform necessary operations before connecting your
device referring to its instruction manual.
If the error is still not resolved, check if you can print another photograph.
z Check your device connected to the machine. Only PictBridge compliant
devices or the optional Bluetooth Unit BU-20 can be connected to the
machine for direct printing. If a PictBridge compliant device is connected via
a USB hub, remove the hub and connect it directly to the machine.
“Auto head align has failed. Press OK
and repeat operation. <See manual>”
Possible causes are as follows:
z Print Head nozzles are clogged.
Press the OK button to dismiss the error message, and print the nozzle
check pattern to check the status of the Print Head. See “Printing the Nozzle
Check Pattern” on page 57 and “Printing Does Not Start/Printing Is Blurred/
Colors Are Wrong/Straight Lines Are Misaligned” on page 80.
z Paper of size other than A4 or Letter is loaded in the Rear Tray.
Press the OK button on the machine to dismiss the error message, then load
a sheet of A4/Letter-sized plain paper in the Rear Tray.
Automatic Print Head Alignment cannot be performed using paper from the
Cassette. For Automatic Print Head Alignment, always load paper in the
Rear Tray.
z The Paper Output Slot is exposed to strong light.
Press the OK button to dismiss the error message, and then adjust your
operating environment and/or the position of the machine so that the Paper
Output Slot is not exposed directly to strong light.
After carrying out the above measures, if the problem continues after aligning
the Print Head again, press the OK button to dismiss the error message, and
then perform Manual Print Head Alignment. For details on Manual Print Head
Alignment, see “Manual Print Head Alignment” on page 63.
“The remaining level of the following ink
cannot be correctly detected.
Replace the ink tank.”
U130
The remaining ink level cannot be correctly detected. (The lamp on the ink tank
flashes.)
Replace the ink tank and close the Scanning Unit (Printer Cover).
Printing with an ink tank that was once empty may damage the machine.
If you want to continue printing in this condition, you need to release the function
for detecting the remaining ink level. Press and hold the Stop/Reset button for
at least 5 seconds, and then release it.
With this operation, releasing the function for detecting the remaining ink level is
memorized. Please be advised that Canon shall not be liable for any machine
malfunction or damage caused by refilled ink tanks.
See “Replacing an Ink Tank” on page 50.
Note
If the function for detecting the remaining ink level is disabled, the ink tank in
gray is displayed in the remaining ink volume screen on the LCD.
See “Getting the Ink Status Information” on page 50.
Troubleshooting
75
Message
Action
“The following ink tank cannot be
recognized.”
U043
U140
U150
z The ink tank is not installed. Install the ink tank.
See “Replacing an Ink Tank” on page 50.
z The ink tank is not compatible with this machine. (The lamp on the ink tank is
off.)
Install an appropriate ink tank.
See “Replacing an Ink Tank” on page 50.
z An ink tank error has occurred. (The lamp on the ink tank is off.)
Replace the ink tank.
See “Replacing an Ink Tank” on page 50.
“****
Printer error has occurred.
Turn off power then back on again. If
problem persists, see the manual.”
Turn off the machine, and unplug the power cord of the machine from the power
supply. After a while, plug the power cord of the machine back in, and then turn
on the machine. If the same error occurs, contact a Canon service
representative.
“Scanner is not operating correctly.”
Turn off the machine, and unplug the power cord of the machine from the power
supply. After a while, plug the power cord of the machine back in, and then turn
on the machine. If the same error occurs, contact a Canon service
representative.
“Release the scanner lock switch and
turn the power off and back on.”
The Scanner Lock Switch is not released. Slide the Scanner Lock Switch to the
release position
and press the ON/OFF button to turn the machine off.
Then, turn the power back on.
If this error still remains, contact a Canon service representative.
“The card is currently write-enabled.
Set to read-only mode before
performing operation.”
The Card Slot is set to USB enabled or LAN enabled.
You cannot print when the Card Slot is set to USB enabled or LAN enabled.
After writing on the memory card, set to Read-only mode again.
“An unsupported USB hub is
connected.
Remove the hub.”
If a PictBridge compliant device is connected via a USB hub, remove the hub
and connect it directly to the machine.
LCD Cannot Be Seen At All
Cause
The machine is not powered on or the
LCD is in the screen-saver mode.
Action
z If the Power lamp is off
The machine is not powered on. Connect the power cord and press the ON/
OFF button. The machine will power on and the LCD will display a message.
z If the Power lamp is lit
The LCD may be in the screen-saver mode. On the Operation Panel, press a
button other than the ON/OFF button.
An Unintended Language Is Displayed on the LCD
Cause
Action
The language you want to be displayed
is not selected.
Select the language you want to be displayed according to the following
procedure.
(1)Press the HOME button. Wait for about 5 seconds, select
, and then
press the OK button.
(2)Press the ] button to select
, then press the OK button.
(3)Press the } button five times, then press the OK button.
If the Bluetooth unit is connected to the machine, press the } button six
times, and then press the OK button.
(4)Use the { or } button to select the language you want to be displayed, then
press the OK button.
76
Troubleshooting
Cannot Install the MP Drivers
Cause
Unable to proceed beyond the Printer
Connection screen.
Action
If you were unable to proceed beyond the Printer Connection screen, make
sure that the USB cable is securely plugged into the USB port of the machine
and is connected to the computer, and then follow the procedure below to
reinstall the MP Drivers.
(1)Click Cancel on the Printer Connection screen.
(2)Click Start Over on the Installation Failure screen.
(3)Click Back on the screen that appears next.
(4)Click Exit on the PIXMA XXX screen (where “XXX” is your machine’s name),
then remove the CD-ROM.
(5)Turn the machine off.
(6)Restart the computer.
(7)Make sure you have no application software running, including anti-virus
software.
(8)Follow the procedure described in your setup sheet or the Network Setup
Guide to reinstall the MP Drivers.
Installation does not start automatically
when the Setup CD-ROM is inserted
into your computer’s disc drive.
(1)Click Start then Computer.
In Windows XP, click Start then My Computer.
In Windows 2000, double-click the My Computer icon on the desktop.
(2)Double-click the CD-ROM icon
on the displayed window.
Note
To use the Run command to start the setup program, specify your disc drive and
then the name of the setup program, MSETUP4.EXE. The drive letter of the disc
drive depends on your computer.
Double-click the CD-ROM icon on your desktop to start installation.
If the CD-ROM icon is not displayed, restart your computer.
If the icon is still not displayed, try different discs and see if they are displayed. If
other discs are displayed, there is a problem with the Setup CD-ROM. Contact a
Canon service representative.
Installation procedure not followed
correctly.
Follow the procedure described in your setup sheet or the Network Setup Guide
for proper installation.
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart
your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide
on-screen manual.
Note
If the installer was forced to be terminated due to a Windows error, the system
may be in an unstable condition and you may not be able to install the MP
Drivers. Restart your computer before reinstalling.
Troubleshooting
77
Cannot Connect to Computer Properly
„ Printing or Scanning Speed Is Slow / USB 2.0 Hi-Speed Connection
Does Not Work
Cause
Your system environment is not fully
compatible with USB 2.0 Hi-Speed.
Action
If your system environment is not fully compatible with USB 2.0 Hi-Speed, the
machine will operate at a lower speed provided under USB 1.1. In this case, the
machine operates properly but printing speed may slow down due to
communication speed.
Check the following to ensure that your system environment supports USB 2.0
Hi-Speed connection.
z The USB port on your computer supports USB 2.0 Hi-Speed connection.
z The USB cable, and the USB hub if you are using one, support USB 2.0 HiSpeed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable
to be no longer than around 10 feet / 3 meters.
z The operating system of your computer supports USB 2.0 Hi-Speed
connection.
Obtain and install the latest update for your computer.
z The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your
hardware and install it on your computer.
Important
For details on USB 2.0 Hi-Speed of your system environment, contact the
manufacturer of your computer, USB cable, or USB hub.
„ “This device can perform faster” Message Is Displayed
Cause
Your system environment is not fully
compatible with USB 2.0 Hi-Speed.
78
Action
Your system environment is not compatible with USB 2.0.
See “Printing or Scanning Speed Is Slow / USB 2.0 Hi-Speed Connection Does
Not Work” on page 78.
Troubleshooting
Print Results Not Satisfactory
If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors,
confirm the paper and print quality settings first.
z Check 1: Do the page size and media type settings match the size and
type of the loaded paper?
When these settings are incorrect, you cannot obtain a proper print result. If you are printing a
photograph or an illustration, incorrect paper type setting may reduce the quality of printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In
borderless printing, uneven coloring may occur depending on the combination of the paper type
setting and the loaded paper.
z Check 2: Did you set the print quality setting appropriately?
Select a print quality option suitable to the paper and image for printing. If you notice blurs or
uneven colors, increase the print quality setting and try printing again.
* When printing from a PictBridge compliant device, set the print quality setting by using the
Operation Panel on the machine. You cannot make this setting from a PictBridge compliant
device.
* You cannot change the print quality setting when printing from a wireless communication
device.
The method to confirm the paper and print quality settings differs depending on what you do with
your machine.
To copy or to print from your
memory card, printed photo, or
film by operating the machine
Confirm by using the Operation Panel on the machine.
See the pages where each printing mode is explained in this
manual.
To print from a PictBridge
compliant device
Confirm by using your PictBridge compliant device or the
Operation Panel on the machine.
See “Printing Photographs Directly from a PictBridge Compliant
Device” on page 44.
To print from a wireless
communication device
Confirm by using the Operation Panel on the machine.
Refer to “Printing Photographs from a Wireless Communication
Device” in the User’s Guide on-screen manual.
To print from a computer
Confirm by using the printer driver.
Refer to the PC Printing Guide on-screen manual.
z Check 3: If the problem is not resolved, there may be other causes.
See also the sections below.
z “Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned”
on page 80
z “White Streaks” on page 80
z “Printed Paper Curls or Has Ink Blots” on page 80
z “Printed Surface Is Scratched/Paper Is Smudged” on page 81
z “Colors Are Uneven or Streaked” on page 82
Troubleshooting
79
„ Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight
Lines Are Misaligned
Cause
Action
Ink tank is empty.
See “An Error Message Is Displayed on the LCD” on page 74 to identify the ink
error, and then take the appropriate action depending on the error condition.
The protective film is remaining.
Make sure all of the protective film is peeled off and the air hole is exposed, as
illustrated in (A). If the orange tape is left as in (B), pull the orange tape and
remove it.
(A)
(B)
(A) Correct
L-shaped air hole is exposed.
(B) Incorrect
The tape is not peeled off.
Print Head nozzles are clogged.
See “When Printing Becomes Faint or Colors Are Incorrect” on page 56 and
perform any necessary maintenance operation.
The media is loaded with the wrong
side facing upwards.
Many types of paper are made to be printed on only a particular side of the
paper.
Printing on the wrong side may cause unclear prints or prints with reduced
quality.
Refer to the instruction manual supplied with the paper for detailed information
on the printable side.
Print Head is misaligned.
If you did not align the Print Head after installation, straight lines may be printed
misaligned. Make sure to align the Print Head after you install it.
See “Automatic Print Head Alignment” on page 62 and perform Automatic Print
Head Alignment. If this does not solve the problem, see “Manual Print Head
Alignment” on page 63 and perform Manual Print Head Alignment.
„ White Streaks
Cause
Print Head nozzles are clogged.
Action
See “When Printing Becomes Faint or Colors Are Incorrect” on page 56 and
perform any necessary maintenance operation.
„ Printed Paper Curls or Has Ink Blots
Cause
Action
Paper is too thin.
When printing data with high color saturation such as photographs or images in
deep color, we recommend using Photo Paper Pro or other Canon specialty
paper. See “Media Types You Cannot Use” on page 12.
Printing graphics with the Intensity
setting in the printer driver set too high.
Especially if you are using plain paper to print images with high intensity, the
paper may absorb too much ink and become wavy, causing paper abrasion.
When copying, refer to “Changing Intensity Setting” in “Making Copies” of the
User’s Guide on-screen manual and reduce the Intensity setting. Then try
printing again.
When printing from your computer, refer to “Print Results Not Satisfactory” in the
User’s Guide on-screen manual.
80
Troubleshooting
„ Printed Surface Is Scratched/Paper Is Smudged
Cause
Action
Paper Feed Roller is dirty.
Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the
roller, so perform this procedure only when necessary.
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”
on page 68.
Inside of the machine is dirty.
Performing duplex printing may leave some ink inside the machine, causing
printouts to be smudged. In this case, perform Bottom Plate Cleaning to clean
the inside of the machine.
For details on cleaning, see “Cleaning the Inside of the Machine (Bottom Plate
Cleaning)” on page 69.
Printing on inappropriate type of paper.
z Check to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 12.
z When performing Borderless Printing, print quality may be reduced at the top
and bottom edges of the paper. Make sure that the paper you are using is
suitable for Borderless Printing.
For details, refer to “Printing Area” in the User’s Guide on-screen manual.
Paper is curled.
If you are using paper with either any of the corners or the whole printing
surface curled, the paper may become dirty, not feed properly, or both. Use such
paper after correcting paper curl as follows.
(1)With the printing side (A) facing up, cover the paper with a fresh sheet of
plain paper to avoid staining or scratching the surface.
(2)Roll up the paper in a direction opposite to paper curl as seen below.
(1)
(2)
(A)
(3)Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2
to 5 mm (B) in height.
(A)
(B)
We recommend printing curl-corrected paper one sheet at a time.
Note
Depending on the media type, the paper may be smudged or may not be fed
properly even if it is not curled.
In such case, follow the procedure described above to curl the paper before
printing.
This may improve the print result.
Troubleshooting
81
Cause
Action
Printing on thick paper.
Selecting the Prevent paper abrasion setting will widen the clearance between
the Print Head and the loaded paper. If you notice abrasion even with the media
type set correctly to match the loaded paper, set the machine to prevent paper
abrasion by using the Operation Panel on the machine or the printer driver.*
* Deactivate the Prevent paper abrasion setting once printing is complete. If
not, this setting remains enabled for all subsequent print jobs.
z Setting with the Operation Panel on the machine
From the HOME screen, select Settings, Device settings, and Print
settings in this order, and then set Prevent paper abrasion to ON. For
details, refer to “Changing the Machine Settings” in the User’s Guide onscreen manual.
z Setting with the printer driver
Refer to “Print Results Not Satisfactory” in the User’s Guide on-screen
manual.
Printing graphics with the Intensity
setting in the printer driver set too high.
Especially if you are using plain paper to print images with high intensity, the
paper may absorb too much ink and become wavy, causing paper abrasion.
When copying, refer to “Changing Intensity Setting” in “Making Copies” of the
User’s Guide on-screen manual and reduce the Intensity setting. Then try
printing again.
When printing from your computer, refer to “Print Results Not Satisfactory” in the
User’s Guide on-screen manual.
Printing beyond the recommended
printing area.
If you are printing beyond the recommended printing area of your printing paper,
the lower edge of the paper may become stained with ink.
For details on recommended printing area, refer to “Printing Area” in the User’s
Guide on-screen manual.
„ Colors Are Uneven or Streaked
Cause
Action
Print Head nozzles are clogged.
See “When Printing Becomes Faint or Colors Are Incorrect” on page 56 and
perform any necessary maintenance operations.
Print Head is misaligned.
See “Automatic Print Head Alignment” on page 62 and perform Automatic Print
Head Alignment. If this does not solve the problem, see “Manual Print Head
Alignment” on page 63 and perform Manual Print Head Alignment.
The Print Result Not Satisfactory When Copying
Cause
Action
The original document is not loaded
correctly.
Check that the original is loaded correctly on the Platen Glass.
See “Loading Original Documents” on page 7.
The original document is not loaded
with the side to be copied faced down.
When loading the original on the Platen Glass, the side to be copied should be
faced down.
The original document is a printout
from this machine.
Print quality may be reduced if you copy a printout.
Instead of copying a printout, print the original directly either from the digital
camera, memory card, or your computer.
The Platen Glass or the inner side of
the Document Cover is dirty.
Clean the Platen Glass and the inner side of the Document Cover.
See “Cleaning the Platen Glass and Document Cover” on page 67.
If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 79.
82
Troubleshooting
Printing Does Not Start
Cause
Action
Ink tank is empty.
See “An Error Message Is Displayed on the LCD” on page 74 to identify the ink
error, and then take the appropriate action depending on the error condition.
Ink tank not installed in proper position.
Open the Scanning Unit (Printer Cover) and check the ink lamps.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be
installed in a wrong position.
Confirm that the ink tanks are installed in the appropriate positions. See
“Replacing an Ink Tank” on page 50.
Ink tank is not installed securely.
Open the Scanning Unit (Printer Cover) and check the ink lamps.
If the ink lamp is not lit, press the
mark on the ink tank until it clicks into
place. The ink lamp lights up red when the ink tank is fully inserted.
Unnecessary print jobs are left in
queue. / Computer problems.
Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete
them.
(1)Open the printer properties dialog box.
Refer to “Opening the Printer Properties Dialog Box Directly from the Control
Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the
User’s Guide on-screen manual.
(2)Click the Maintenance tab and then View Printer Status.
The printer status monitor is displayed.
(3)Click Display Print Queue.
(4)Select Cancel All Documents on the Printer menu.
You may not be able to select this depending on the privileges of the
account.
(5)When the confirmation message is displayed, click Yes.
The print jobs are deleted.
(1)Click the printer icon in the Dock to display the list of print jobs in progress.
In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print
Center and double-click the name of your machine in the Printer List.
(2)Select the print job to delete and click
.
The print jobs are deleted.
The machine is not ready.
Check if the Power lamp is lit blue.
If the Power lamp is off, turn the machine on.
While the Power lamp is flashing blue, the machine is initializing. Wait until the
Power lamp stops flashing and remains lit blue.
Note
When printing large data such as a photo or graphics, it may take longer to start
printing.
Troubleshooting
83
Machine Moves But Ink Is Not Ejected
Cause
Action
Print Head nozzles are clogged.
See “When Printing Becomes Faint or Colors Are Incorrect” on page 56 and
perform any necessary maintenance operations.
Ink tank is empty.
See “An Error Message Is Displayed on the LCD” on page 74 to identify the ink
error, and then take the appropriate action depending on the error condition.
The protective film is remaining.
Make sure all of the protective film is peeled off and the air hole is exposed, as
illustrated in (A). If the orange tape is left as in (B), pull the orange tape and
remove it.
(A)
(A) Correct
L-shaped air hole is exposed.
(B) Incorrect
The tape is not peeled off.
84
Troubleshooting
(B)
Paper Does Not Feed Properly
Cause
Action
Printing on inappropriate type of paper.
Check to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 12.
Paper Feed Roller is dirty.
Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the
roller, so perform this procedure only when necessary.
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”
on page 68.
Paper not loaded properly.
Make sure of the following when you load paper in the machine.
z When loading two or more sheets of paper, align the edges of the sheets
before loading.
z Always load the paper in portrait orientation, either in the Rear Tray or
Cassette, regardless of the printing orientation.
z When loading paper in the Rear Tray, load the paper with the print side facing
UP. Align the right edge of the paper stack against the Cover Guide and slide
the Paper Guide so that it just touches the left edge of the stack.
z When loading paper in the Cassette, load the paper with the print side facing
DOWN. Align the right edge of the paper stack against the right edge of the
Cassette and slide the Paper Guides against the left and bottom edges of the
stack.
z When loading paper, make sure that the paper is not set over the Load Limit
Mark.
For details on loading paper, see “Loading Paper” on page 16.
Too much paper loaded.
Make sure that the paper stack does not exceed the load limit. However, proper
feeding of paper may not be possible at this maximum capacity depending on
the type of paper or environmental conditions (either very high or low
temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to around half.
For details on loading paper, see “Loading Paper” on page 16.
Foreign object in the Rear Tray or
Cassette.
Make sure that there are no foreign objects in the Rear Tray or Cassette.
Envelopes not prepared or loaded
properly.
When printing on envelopes, see “Loading Envelopes” on page 20, and prepare
the envelopes before printing.
Once you have prepared the envelopes, load them in the machine in portrait
orientation. If the envelopes are placed in landscape orientation, they will not
feed properly.
Inner Cover is not completely closed.
Close the Inner Cover completely. Paper does not feed properly if the Inner
Cover is even slightly open.
Paper Does Not Feed from the Paper Source
Specified in the Printer Driver
Cause
The paper source is specified in the
data created by an application
software.
Action
When the paper source setting is inconsistent between an application program
and the printer driver, the application software setting takes precedence.
Change the application software setting corresponding to the printer driver
setting, or click the Print Options on the Page Setup sheet in the printer driver
and select Disable the paper source setting of the application software on
the Print Options screen.
For the print option setting, refer to the PC Printing Guide on-screen manual.
Troubleshooting
85
Paper Jams
Cause
Action
Paper jammed in the Paper Output Slot
or the Rear Tray.
Remove the paper following the procedure below.
(1)Slowly pull the paper out, either from the Rear Tray or from the Paper Output
Slot, whichever is easier.
z If the paper tears and a piece remains inside the machine, open the
Scanning Unit (Printer Cover) and remove it.
After removing all paper, close the Scanning Unit (Printer Cover), turn the
machine off, and turn it back on.
* Be careful not to touch the components inside the machine.
z If you cannot pull the paper out, turn the machine off and turn it back on. The
paper may be ejected automatically.
(2)Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step (1), all print jobs in queue are canceled.
Reprint if necessary.
Note
z For details on how to load paper, see “Loading Printing Paper” on page 9.
z When reloading the paper in the machine, see “Paper Does Not Feed
Properly” on page 85 to confirm that you are using the correct paper and are
loading it into the machine correctly.
z A5-sized paper are suited to print documents consisting mainly of text. We do
not recommend using such paper to print documents with photos or graphics,
since the printout may curl and cause paper exit jams.
If you cannot remove the paper or the paper tears inside the machine, or if the
paper jam error continues after removing the paper, contact your Canon service
representative.
Landscape credit card-sized paper
jammed inside the machine.
86
Do not load credit card-sized paper in the landscape orientation.
Remove the paper following the procedure below.
(1)Load a single sheet of the same paper in the Rear Tray in portrait orientation.
Do not load it in the landscape orientation.
(2)Turn off the machine.
(3)Turn on the machine.
The paper is fed and then pushes out the jammed paper as it ejects.
If you cannot remove the jammed paper or the paper jam error continues after
removing the paper, contact your Canon service representative.
Troubleshooting
Cause
Action
Landscape 4" x 6" / 101.6 x 152.4 mm
paper loaded in the Cassette jammed
inside the machine.
Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orientation regardless
of the printing orientation.
Remove the paper following the procedure below.
(1)Turn off the machine, and then open the Rear Cover.
(2)Fold a piece of A4 or Letter-sized plain paper in four, push it in until it hits the
jammed paper, then pull out the paper folded in four.
(3)Close the Rear Cover, then turn on the machine.
Wait until the jammed paper is automatically ejected.
If you cannot remove the jammed paper or the paper jam error continues after
removing the paper, contact your Canon service representative.
Troubleshooting
87
Cause
Paper jammed inside the machine at
the transport unit.
Action
Remove the paper following the procedure below.
(1)Open the Rear Cover.
(2)If you can see the jammed paper, slowly pull the paper out.
z Be careful not to touch the components inside the machine.
z If you cannot pull the paper out, turn the machine off and turn it back on. The
paper may be ejected automatically.
(3)Close the Rear Cover.
(4)If you were not able to remove the paper out in step (2), remove the
Cassette.
(5)Slowly pull the jammed paper out.
(6)If any paper is sticking out of the Cassette, flatten the four corners of the
paper and reload it in the Cassette.
(7)Insert the Cassette into the machine again, and press the OK button on the
machine.
If you turned off the machine in step (2), all print jobs in queue are canceled.
Reprint if necessary.
Note
When reloading the paper in the machine, see “Paper Does Not Feed Properly”
on page 85 to confirm that you are using the correct paper and are loading it into
the machine correctly.
If you cannot remove the paper or if the paper tears inside the machine, or if the
paper jam error continues after removing the paper, contact your Canon service
representative.
88
Troubleshooting
Cause
Paper jammed inside the machine at
the Duplexing Transport Unit.
Action
Remove the paper following the procedure below.
(1)Remove the Cassette.
If the paper is loaded in the Rear Tray, remove the paper from the Rear Tray
and close the Sheet Feeder Cover.
(2)Stand the machine with the left side down.
Caution
When standing the machine, make sure that the Scanning Unit (Printer Cover)
is closed securely.
(3)Slowly pull the jammed paper out while pulling the green cover toward you.
Caution
Set the machine back to its original position immediately after removing the
jammed paper.
(4)If any paper is sticking out of the Cassette, flatten the four corners of the
paper and reload it in the Cassette.
Reload paper in the Rear Tray, if necessary.
(5)Insert the Cassette into the machine again, and press the OK button on the
machine.
Note
When reloading the paper into the machine, see “Paper Does Not Feed
Properly” on page 85 to confirm that you are using the correct paper and are
loading it into the machine correctly.
If you cannot remove a sheet of paper or a teared piece of paper inside the
machine, or if the paper jam error continues after removing the paper, contact
your Canon service representative.
Troubleshooting
89
Error Message Appears on the Computer Screen
„ Writing Error/Output Error/Communication Error
Cause
Action
The machine is not ready.
Confirm that the Power lamp is lit blue.
If the Power lamp is off, turn the machine on.
While the Power lamp is flashing blue, the machine is initializing. Wait until the
Power lamp stops flashing and remains lit blue.
If the Alarm lamp is lit orange, an error may have occurred in the machine.
For details on how to resolve the error, see “An Error Message Is Displayed on
the LCD” on page 74.
Printer port setting does not match the
computer’s interface connecting the
machine.
Check the printer port settings.
* In the following instruction, “XXX” signifies your machine’s name.
(1)Log into a user account with administrator privilege.
(2)Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then
Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
(3)Right-click the Canon XXX Printer icon, then select Properties.
(4)Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where “n” is a number) with Canon
XXX Printer appearing in the Printer column is selected for Print to the
following port(s).
If the port setting is not correct, change the port setting according to the
interface you are using, or reinstall the MP Drivers.
Note
When the machine is used over LAN, the port name of the machine is displayed
as “CNBJNP_xxxxxxxxxx”.
* “xxxxxxxxxx” is the character string generated from the MAC address or a
character string specified by the user when setting up the machine.
The machine is not connected properly. Make sure that the USB cable is securely plugged into the USB port of the
machine and is connected to the computer.
z If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
z There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
When you use the machine over LAN, make sure that the machine is connected
to the network with a LAN cable and is set up correctly. Refer to “Checking
Information about the Network” in “Troubles When Using the Machine over
Network” of the User’s Guide on-screen manual.
MP Drivers are not installed properly.
The MP Drivers may not be installed properly. Uninstall them following the
procedure described in the PC Printing Guide on-screen manual and reinstall
them following the procedure described in your setup sheet or the Network
Setup Guide.
„ Error Regarding Automatic Duplex Printing Is Displayed
Cause
The correct media size is not selected
in the MP Drivers.
90
Action
Refer to “Cannot Print Properly with Automatic Duplex Printing” in
“Troubleshooting” of the User’s Guide on-screen manual.
Troubleshooting
„ Error Regarding Automatic Print Head Alignment Is Displayed
Cause
Automatic Print Head Alignment has
failed.
Action
See “Auto head align has failed. Press OK and repeat operation. <See
manual>” in “An Error Message Is Displayed on the LCD” on page 75.
„ Error No.: 300 Is Displayed
Cause
Action
The machine is not ready.
Confirm that the Power lamp is lit blue.
If the Power lamp is off, turn the machine on.
While the Power lamp is flashing blue, the machine is initializing. Wait until the
Power lamp stops flashing and remains lit blue.
If the Alarm lamp is lit orange, an error may have occurred in the machine.
For details on how to resolve the error, see “An Error Message Is Displayed on
the LCD” on page 74.
Machine is not connected properly.
Make sure that the USB cable is securely plugged into the USB port of the
machine and is connected to the computer.
z If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
z There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
When you use the machine over LAN, make sure that the machine is connected
to the network with a LAN cable and is set up correctly. Refer to “Checking
Information about the Network” in “Troubles When Using the Machine over
Network” of the User’s Guide on-screen manual.
Your machine is not selected in Printer
on the Print dialog box.
Select your machine’s name in Printer on the Print dialog box.
If your machine’s name does not appear in Printer, follow the procedure below
to check that the driver for your machine is installed to your computer.
(1)Select Print & Fax Preferences from Printer.
In Mac OS X v.10.2.8 or 10.3.x, select Edit Printer List from Printer.
(2)Check that your machine’s name is displayed in the list of printers and that
the check box is selected.
In Mac OS X v.10.2.8, check that your machine’s name is displayed in
Printer List.
(3)If your machine’s name is not displayed, click Add(+) to add the machine.
If you cannot add the machine, follow the procedure described in your setup
sheet or the Network Setup Guide to reinstall the MP Drivers.
„ Error No.: 1700 Is Displayed
Cause
The ink absorber is almost full.
Action
See “The ink absorber is almost full. Press OK to continue printing. Contact the
service center.” in “An Error Message Is Displayed on the LCD” on page 75.
Troubleshooting
91
„ Error No.: 1851 Is Displayed
Cause
Inner Cover was open when you
started printing.
Action
Close the Inner Cover, then press the OK button on the machine. Printing will
start again.
„ Error No.: 1856 Is Displayed
Cause
Inner Cover was opened while printing
was in progress.
Action
Close the Inner Cover, then press the OK button on the machine.
A page of print data being sent at the time of the error will be erased, so print
that page again.
„ Error No.: 2001 Is Displayed
Cause
No response from connected digital
camera or video camcorder. /
Connected digital camera or video
camcorder is not compatible with this
machine.
Action
See “The device may be incompatible. Remove the device and check the
manual supplied with the connected device.” in “An Error Message Is Displayed
on the LCD” on page 75.
„ Error No.: 2002 Is Displayed
Cause
Action
An unsupported USB hub is connected. See “An unsupported USB hub is connected. Remove the hub.” in “An Error
Message Is Displayed on the LCD” on page 76.
„ Error No.: 2500 Is Displayed
Cause
Automatic Print Head Alignment has
failed.
92
Action
See “Auto head align has failed. Press OK and repeat operation. <See
manual>” in “An Error Message Is Displayed on the LCD” on page 75.
Troubleshooting
Error Message Appears on a PictBridge Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge
compliant device, and the actions to resolve them.
Note
z This section describes errors that are indicated on Canon-brand PictBridge compliant device. The error
messages and operations may vary depending on the device you are using.
For errors on non-Canon PictBridge compliant devices, check the error message displayed on the LCD
and take the appropriate action to clear the error. For details, see “An Error Message Is Displayed on
the LCD” on page 74.
z For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message On
PictBridge Compliant
Device
Action
“Printer in use”
If the machine is printing from the computer or warming up, wait until the job
ends. When it is ready, the machine starts printing automatically.
“No paper”
Load paper in the paper source, or press the Paper Feed Switch to select the
paper source where you have loaded paper (the Rear Tray or Cassette), and
select Continue* in the display on your PictBridge compliant device.
* To resume printing, you can also press the OK button on the machine instead
of selecting Continue.
“Paper Error” / “Media type error”
z The page size that cannot be fed from the Cassette is selected. Load paper
in the Rear Tray, press the Paper Feed Switch to select the Rear Tray as the
paper source, and try printing again.
For details, see “Changing the Paper Source” on page 15.
z If the Paper Output Tray is closed, open it. The machine resumes printing. If
the Inner Cover is open, close it and select Stop in the display on your
PictBridge compliant device to stop printing.
“Paper jam”
Select Stop in the display on your PictBridge compliant device to stop printing.
Remove the jammed paper, load new paper, press the OK button on the
machine and try printing again.
“Printer cover open”
Close the Scanning Unit (Printer Cover) on the machine.
“No Print Head”
The Print Head is not installed or is defective.
For details on how to resolve the error, see “Print head is not installed. Install the
print head. U051” in “An Error Message Is Displayed on the LCD” on page 74.
“Waste tank full” / “Ink absorber full”
The ink absorber is nearly full.
For details on how to resolve the error, see “The ink absorber is almost full.
Press OK to continue printing. Contact the service center.” in “An Error Message
Is Displayed on the LCD” on page 75.
“No ink” / “Ink cassette error”
The ink tank is not installed properly or empty.
See the error message displayed on the LCD and take the appropriate action to
resolve the error. See “An Error Message Is Displayed on the LCD” on page 74.
“Ink Error”
An ink tank that was once empty is installed.
For details on how to resolve the error, see “The remaining level of the following
ink cannot be correctly detected. Replace the ink tank. U130” in “An Error
Message Is Displayed on the LCD” on page 75.
“Hardware Error”
An ink tank error has occurred. Replace the ink tank. See “Replacing an Ink
Tank” on page 50.
Troubleshooting
93
Error Message On
PictBridge Compliant
Device
“Printer error”
Action
An error requiring servicing may have occurred. (Machine’s Power lamp flashes
blue and Alarm lamp flashes orange alternately.)
Disconnect the USB cable between the machine and the PictBridge compliant
device, turn off the machine, and unplug the power cord of the machine from the
power supply. After a while, plug the power cord of the machine back in, turn on
the machine, and then reconnect the PictBridge compliant device to the
machine.
If the same error occurs, contact your Canon service representative.
Cannot Print Properly through Infrared
Communication
The following are possible troubles that may occur when printing through infrared communication.
Cause
Action
Machine placement is inadequate.
When printing through infrared communication, confirm that the infrared ports
on the machine and the mobile phone are placed face to face with each other at
a proper angle and distance, and that there is nothing blocking them. Then, retry
printing.
Operational distance and angle vary depending on the specifications of your
mobile phone and your operating environment, but generally place the machine
within around 8 inches / 20 cm from the mobile phone in a position that enables
proper communication.
During infrared communication,
infrared rays were interrupted.
During receiving data, be careful not to interrupt infrared communication with
the machine. If it is interrupted, send the data from the mobile phone again.
The conditions to print properly through
the infrared communication are not
met.
The infrared communication function of the machine is only compatible with
mobile phones with IrDA compliant infrared communication ports. Printing
through infrared communication cannot be performed by any other types of
mobile phones.
For details, refer to “Printing Photographs from a Wireless Communication
Device” in the User’s Guide on-screen manual.
Cannot Print Properly through Bluetooth
Communication
To troubleshoot printing through Bluetooth communication, refer to the Bluetooth Guide on-screen
manual.
Cannot Print Properly from a Photo Index Sheet
Cause
“Failed to scan Photo Index Sheet.” is
displayed.
94
Action
z Make sure the Photo Index Sheet is set in the correct position and orientation
on the Platen Glass.
z Make sure the Platen Glass and the Photo Index Sheet are not dirty.
z Make sure all required circles on the Photo Index Sheet are filled in. If the
filled circles on the sheet are not marked dark enough, the machine may not
scan the settings.
See “Printing by Using the Photo Index Sheet” on page 34.
Troubleshooting
Cannot Remove a Memory Card
Cause
Action
miniSD Card, microSD Card, xDContact your Canon service representative.
Picture Card, Memory Stick Duo,
Memory Stick PRO Duo, or RS-MMC is
Important
attempted to insert into the machine
Never attempt to remove a memory card using a thin stick or a tweezers. Doing
without attaching to the special adapter. so may damage the machine.
Scanning Problems
Cause
The Scanner Lock Switch is not
released.
Action
Slide the Scanner Lock Switch to the release position
off. Then, turn the power back on.
and turn the machine
„ ScanGear Won’t Start
Cause
The scanner driver (ScanGear) is not
installed.
Action
Follow the procedure described in your setup sheet or the Network Setup Guide
to reinstall the MP Drivers.
„ Other Scanning Troubles
Refer to the Scanning Guide on-screen manual.
Cannot Scan Films
Cause
Film Guide not correctly placed on the
Platen Glass.
Action
Insert the film in the Film Guide supplied for this machine and place the Film
Guide in the correct position on the Platen Glass.
For loading the film, see “Scanning a Film” on page 35.
The Document Cover is not closed.
Close the Document Cover properly.
The FAU Protective Sheet is not
removed.
Remove the FAU Protective Sheet from the Document Cover.
The Scanner Lock Switch is not
released.
Slide the Scanner Lock Switch to the release position
off. Then, turn the power back on.
and turn the machine
„ Cannot Obtain a Clean Scan or Colors Scan Incorrectly (Displayed
Image Is Not Clear)
Cause
Action
Dust or dirt is stuck to the Platen Glass
or the FAU lamp.
Remove any dust and dirt from the Platen Glass and the FAU lamp. See
“Cleaning the Platen Glass and Document Cover” on page 67.
The original film is dirty.
Remove any dirt from the film.
The slide mount you are using is white
and the reflection is affecting scan
quality.
Use black mounts, or mask the slide mount with a black frame.
Troubleshooting
95
„ Frames Are Not Detected Correctly
Cause
Film is out of position.
Action
Reposition the film in the Film Strip Frame on the Film Guide so that the
separation lines between frames are aligned with the white line marks of the
Film Holder.
For loading the film, see “Scanning a Film” on page 35.
Note
Repositioning the film may not resolve the problem, depending on the film. In
this case, scan from the computer. For details, refer to the Scanning Guide onscreen manual.
The frame of a film is scanned on the
edge of an image. / The edge of an
image is missing.
Adjust Film print cutting range and rescan.
Refer to “Print Settings” in “Changing the Machine Settings” of the User’s Guide
on-screen manual.
„ Color of the Print Result Is Different from the Original Film (Too Red or
Too Blue)
Cause
The color balance of the film is off,
depending on the shooting conditions
or objects.
Action
You may not obtain satisfied print results for some films, even if you adjust the
color setting in the advanced print settings of the film print mode. In this case,
scan the film on the machine and save it to the computer. Then adjust the color
of the scanned image on the computer using an image manipulation program
and print it. For details, refer to the Scanning Guide on-screen manual.
„ Other Scanning Troubles
Refer to the Scanning Guide on-screen manual.
96
Troubleshooting
Appendix
How to Use the Documentation Provided
Printed Documentation
Setup Sheet
Be sure to read this sheet first.
This sheet includes instructions for setting up your machine and getting it ready
for use.
Network Setup Guide
Be sure to read this guide after reading the front side of your setup sheet
when using the machine connected to a wired LAN.
This guide includes instructions for setting up your machine to be used over
network.
Quick Start Guide (This guide)
Read this guide when starting to use the machine.
After following instructions in your setup sheet or the Network Setup Guide, we
recommend you read this guide to familiarize yourself with the basic operation of
some of the main functions that can be performed on your machine.
Appendix
97
On-screen Manuals
User’s Guide
Read this guide when starting to use the machine.
If the Quick Start Guide does not provide you enough information please refer to
the User’s Guide which can be installed from the Setup CD-ROM. This guide
provides detailed instructions for:
z copying
z printing from a memory card
z printing from your computer
z scanning
Additional guides are also available for advanced features.
Scanning Guide
Refer to this guide for full instructions on scanning operation and settings.
PC Printing Guide
Refer to this guide for full instructions on printer driver setting.
PC Photo Printing Guide (Windows only)
Refer to this guide for full instructions on using the various application software
included on the Setup CD-ROM.
Bluetooth Guide
Refer to this guide for full instructions of printing from computers and devices
that support Bluetooth communication, and on troubleshooting them.
98
Appendix
Reading the On-screen Manuals
For detailed instructions on installing the on-screen manuals, refer to your setup sheet or the
Network Setup Guide.
You can view the on-screen manuals in the following way:
To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the
desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen
Manual (where “XXX” is your machine’s name).
System Requirements
Browser: Windows HTML Help Viewer
Note
z Microsoft® Internet Explorer 5.0 or later must be installed.
z The on-screen manual may not be displayed properly depending on your operating system or
Internet Explorer version. We recommend that you keep your system up to date with Windows
Update.
To view the on-screen manual, double-click the XXX On-screen Manual alias (where “XXX” is your
machine’s name) on the desktop.
Note
Users in Asia
If you installed the User’s Guide from the Manual folder in the Setup CD-ROM, open the folder in which
you copied the User’s Guide and double-click top.htm.
System Requirements
Browser: Help Viewer
Note
z The on-screen manual may not be displayed properly depending on your operating system. We
recommend that you keep your system up to date.
z We recommend using Safari as your Web browser to view the HTML format on-screen
manuals. If Safari is not installed on your computer, download it from Apple Inc. website and
install it.
Appendix
99
Specifications
General Specifications
Printing resolution (dpi)
9600 (horizontal)* x 2400 (vertical)
* Ink droplets can be placed with a pitch of 1/9600 inch at minimum.
Interface
USB 2.0 High Speed*1 /
IrDA ver. 1.2*2 /
Bluetooth 1.2 (Option)*2 *3 /
Wired LAN Interface (100BASE-TX/10BASE-T)
*1 A computer that complies with USB 2.0 Hi-Speed standard is
required.
Since the USB 2.0 Hi-Speed interface is fully upwardly compatible
with USB Full-Speed (USB 1.1), it can be used at USB Full-Speed
(USB 1.1).
*2 JPEG only
*3 Bluetooth connection is for printing only.
Print width
8 inches / 203.2 mm max.
(for Borderless Printing: 8.5 inches / 216 mm)
Acoustic noise level
Approx. 32.0 dB (A)
* When printing in the highest print quality mode on Photo Paper Pro.
Operating environment
Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90%RH (no condensation)
Storage environment
Temperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95%RH (no condensation)
Power supply
AC 100-240 V, 50/60 Hz
Power consumption
Printing (Copy): Approx. 22 W
Standby (minimum): Approx. 3.6 W
OFF: Approx. 1.0 W
External dimensions
Approx. 18.5 (W) x 15.6 (D) x 8.4 (H) inches /
Approx. 471 (W) x 396 (D) x 214 (H) mm
* With the Paper Support and Paper Output Tray retracted.
Weight
Approx. 11.9 kg (Approx. 26.3 lb.)
* With the Print Head and ink tanks installed.
Print Head
Total 3,584 nozzles (C/M/Y/PC/PM/PgBK/Dye BK: each 512 nozzles)
Multiple copy
1 - 99 pages
Intensity adjustment
9 positions, Auto intensity (AE copy)
Zoom
25% - 400% (1% unit)
Copy Specifications
100
Appendix
Scan Specifications
Scanner driver
TWAIN / WIA (Windows Vista and Windows XP only)
Maximum scanning size
A4/Letter, 8.5" x 11.7" / 216 x 297 mm
Scanning resolution
Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi
Interpolated resolution max: 19200 dpi x 19200 dpi
Gradation (Input/Output) Gray: 48bit/16bit* or 8bit
Color: 48bit/48bit* or 24bit (RGB each 16bit/16bit* or 8bit)
* For film scan only
Camera Direct Print (PictBridge)
Paper size
4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*1, Credit
card*2, 8" x 10" / 203.2 x 254.0 mm, A4, Letter, Wide*1
*1
Can be selected only on certain Canon-brand PictBridge
compliant devices.
*2
Feeding this paper from the Cassette can damage the machine.
Load in the Rear Tray.
Paper type
Default (Selections based on the machine setting), Photo (Photo
Paper Plus Glossy, Glossy Photo Paper, Glossy Photo Paper
“Everyday Use”, Photo Paper Glossy, Photo Paper Plus Semi-gloss,
Photo Stickers), Fast Photo (Photo Paper Pro), Plain Paper (A4/
Letter only)
Layout
Default (Selections based on the machine setting), Borderless,
Bordered, N-up (2, 4, 9, 16)*1, 35-up*2
*1
Layout compatible with Canon-brand sticker above. Refer to
“Compatible Media Types” in the User’s Guide on-screen manual.
*2 Selected photos are printed in 35 mm film style layout (contact
printing layout). This print setting is only available with certain
Canon PictBridge compliant devices.
You can print shooting Info (Exif Data) on photos in list format, or in
the margins of specified photos.
Select Layout, then select the item displayed with the [i] icon.
(Note that this print setting cannot be used for some models.)
Image optimize
Default (Selections based on the machine setting), On, Off,
“VIVID”*, “NR” (Noise Reduction)*, “Face”*, “Red eye”*
* If using a Canon PictBridge compliant camera, you can select it.
Print date & file no.
Default (Off: No printing), Date, File No., Both, Off
Trimming
Default (Off: No trimming), On (follow camera’s setting), Off
Appendix
101
Minimum System Requirements
Note
Conform to the operating system’s requirements when higher than those given here.
Operating
System
Processor
RAM
Windows Vista
Pentium II (including compatible
processors)
300 MHz
128 MB
Windows XP SP1, SP2
Pentium II (including compatible
processors)
300 MHz
128 MB
Mac OS X v.10.4
Intel processor
PowerPC G3
256 MB
Mac OS X v.10.2.8 - v.10.3
PowerPC G3
128 MB
Note: Hard disk must be formatted as
Mac OS Extended (Journaled) or Mac
OS Extended.
Windows 2000 Professional SP2,
SP3, SP4
Pentium II (including compatible
processors)
300 MHz
128 MB
Note: Operation can only be
guaranteed on a PC pre-installed
Windows Vista, XP or 2000.
Browser
Internet Explorer 6.0-
Safari
Hard Disk Space
800 MB
Note: For bundled software
installation.
450 MB
Note: For bundled software
installation.
CD-ROM Drive
Required
Other restrictions XGA 1024 x 768
z OmniPage SE: Windows 2000 Professional SP2 and SP3 not supported
z MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only)
z Some functions may not be available with Windows Media Center
z To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon
inkjet printer.
102
Appendix
Additional System Requirements for On-Screen Manuals
Browser: Windows HTML Help Viewer
Note: Microsoft Internet Explorer 5.0 or later
must be installed. The on-screen manual may
not be displayed properly depending on your
operating system or Internet Explorer version.
We recommend that you keep your system up to
date with Windows Update.
Browser: Help Viewer
Note: The on-screen manual may not be
displayed properly depending on your operating
system. We recommend that you keep your
system up to date.
Specifications are subject to change without notice.
Appendix
103
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use the
machine safely. Do not attempt to use the machine in any way not described in this manual.
Warning
z This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,
please move away from this product and consult your doctor.
z You may cause an electric shock, fire, or damage the machine if you ignore any of these safety
precautions.
Choosing a location
Do not place the machine close to flammable solvents such as alcohol or thinners.
Power supply
Never attempt to plug in or unplug the machine from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist
the power cord. Do not place heavy objects on the power
cord.
Never plug the machine into a power socket that is shared
with other equipment (extension lead/cord, 2- or 3-way
adapter, etc.).
Never use the machine if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug
the machine at the power supply and call for service.
Periodically, unplug the machine and use a dry cloth to wipe
off any dust or dirt collected on the plug and the power outlet.
If the machine is placed at a location exposed to a lot of dust,
smoke, or high humidity, the dust collected on the plug
absorbs moisture and may cause insulation failure and fire.
If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving
the machine plugged in may cause fire, electric shock, or damage to the machine, depending on
the thunder storm.
Use the power cable included with the machine.
104
Safety Precautions
Cleaning the machine Use a damp cloth to clean the machine. Never use
flammable solvents such as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical
components inside the machine, it could cause a fire or
electric shock.
Always unplug the machine from the power outlet before cleaning the machine.
If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the
machine.
Maintaining the
machine
Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside
the machine.
The machine contains high-voltage components. Never attempt any maintenance procedure not
described in this guide.
Working around the
machine
Do not use highly flammable sprays near the machine.
This could cause a fire or electric shock if the spray comes into contact with electrical components
inside the machine.
Caution
You may cause injury or damage the machine if you ignore any of these safety precautions.
Choosing a location
Do not install the machine in a location that is unstable or subject to excessive vibration.
Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or
close to a heating source.
To avoid the risk of fire or electric shocks, install the machine in a location with an ambient
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the machine on a thick rug or carpet.
Do not place the machine with its back attached to the wall.
Power supply
Ensure that the area around the power outlet is kept clear at
all times so you can easily unplug the power cord if
necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/cord.
Safety Precautions
105
Working around the
machine
Never put your hands or fingers in the machine while it is printing.
Do not place any object on the machine.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,
thinners, etc.) on top of the machine.
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for
service.
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak
and damage the machine.
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The
Platen Glass may break and cause injury.
Print Heads and ink
tanks
For safety reasons, store Print Heads and ink tanks out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake Print Heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a Print Head after
printing.
The metal parts may be very hot and could cause burns.
Do not throw ink tanks into fire.
Legal Limitations on Use of Your Product and Use of
Images
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your
jurisdiction.
Paper money
Money orders
Certificates of deposit
Postage stamps (canceled or uncanceled)
Identifying badges or insignias
Selective service or draft papers
Checks or drafts issued by governmental
agencies
z Motor vehicle licenses and certificates of title
z
z
z
z
z
z
z
106
Safety Precautions
z
z
z
z
z
z
z
z
Traveler’s checks
Food stamps
Passports
Immigration papers
Internal revenue stamps (canceled or uncanceled)
Bonds or other certificates of indebtedness
Stock certificates
Copyrighted works/works of art without permission of
copyright owner
Users in the U.S.A.
„ Regulatory Information
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10307
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
z Reorient or relocate the receiving antenna.
z Increase the separation between the equipment and receiver.
z Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
z Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC
Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the
manual. If such changes or modifications should be made, you could be required to stop operation of
the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
„ Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to
the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when
purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and
service (a) for a period of one (1) year from the date of original purchase when delivered to you in
new condition in its original container or (b) for 90 days from the date of original purchase for
refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized
Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new,
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a
refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or
replacement shall not extend the original warranty period of the Product. A dated proof of purchase
is required at the time of warranty service. A copy of your dated bill of sale will satisfy this
requirement. This warranty does not cover any accessories, or any consumables, such as paper or
ink cartridges, as to which there shall be no warranty or replacement.
Safety Precautions
107
This limited warranty shall only apply if the Product is used in conjunction with compatible
computers, peripheral equipment and software. Canon USA shall have no responsibility for such
items except for compatible Canon brand peripheral equipment covered by a separate warranty
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed
with the Product are sold “as is” and without warranty of any kind by Canon USA, including any
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the
manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply
in the following cases:
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating
or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s
manual or other documentation, or services performed by someone other than a Canon USA
repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the
Product as set forth in the user’s manual or other documentation for the Product.
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including nonCanon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause
abnormally frequent service calls or service problems.
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR
FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE
MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE
AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION,
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
108
Safety Precautions
PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A
GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon USA offers a range of customer technical support* options:
z Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to
frequently asked questions (www.canontechsupport.com)
z Toll-free live technical support Monday—Saturday (excluding holidays) at 1-800-828-4040
z Telephone Device for the Deaf (TDD-1-866-251-3752)
z Repair or Exchange Service Options:
In the event service is required for the Product during the limited warranty period, Canon USA
offers two hardware support options:
Authorized Service Facility Carry-In / Mail-In Service
Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option,
through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone
number of the ASF(s) near you may be obtained from Canon USA’s Web site at
www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-8284040, or any time while speaking to a technical support person. A Product covered by this limited
warranty will be repaired or exchanged, as determined by Canon USA, and returned without
charge by the ASF.
InstantExchange Service **
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the
problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the
telephone, and you elect the InstantExchange option, a reference number will be issued to you.
You will be asked for the Product serial number and other information pertaining to your Product
and for a ship-to location for the replacement Product (must include street address).
The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA. After
receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed
instructions on how to ship your product to the Canon USA repair facility. Your Product must be
returned in the shipping carton in which the replacement Product was packed and include the
reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a
complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE YOUR
PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR
PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).
InstantExchange Service exchanges your Product with a replacement Product, which will normally
be shipped the same day if your request for this service is by 3 p.m. E.T. Monday through Friday,
except holidays. Canon USA does not guarantee same day shipment in the event of the
occurrence of factors beyond its reasonable control. The replacement Product you receive may be
a refurbished or reconditioned unit and will be covered for the balance of the period remaining on
your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE
REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL RETAIN THE
PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY
OF CANON USA. InstantExchange warranty program service is available only during the express
limited-warranty period for your Product and only in the continental United States, Alaska and
Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state.
* Support program specifics are subject to change without notice.
** InstantExchange warranty service is subject to the availability of refurbished or new replacement
units.
Safety Precautions
109
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
©2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and
may also be a registered trademark in other countries.
„ Mercury Legislation
LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR
DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS
110
Safety Precautions
Index
A
P
Appendix 97
Photo Printing from Printed Photo or Film 35
scanning a film 35
scanning a photo 35
select and print 38
Print Head
automatic print head alignment 62
cleaning 60
deep cleaning 61
manual print head alignment 63
Printing from a Memory Card 27
Photo Index Sheet 34
select and print 29
Printing from Your Computer 40
Macintosh 41
Windows 40
Printing Photographs Directly from a PictBridge
Compliant Device 44
PictBridge print settings 46
B
Before Using the Machine 2
C
Card Slot 28
Cleaning
exterior 67
inside 69
platen glass and document cover 67
protrusions inside the machine 71
roller 68
Copying 25
F
Function Buttons 4
L
LCD (Liquid Crystal Display) 2
HOME screen 3
NAVI screen 4
Legal Limitations on Use of Your Product and Use
of Images 106
Loading Original Documents 7
Loading Printing Paper
Cassette 18
envelopes 20
paper 16
Rear Tray 16
recommended paper and requirements 10
small-sized paper 23
M
Media
cannot use 12
specialty 9
Media Type 10
Memory Card
inserting 28
removing 29
supported by this machine 27
N
Nozzle Check Pattern
examining 58
printing 57
R
Replacing Ink Tanks 52
ink status information 50
Routine Maintenance 50
replacing ink tanks 52
S
Safety Precautions 104
Scanning Images 42
Specialty Media 9
Specifications
copy 100
general 100
PictBridge 101
scan 101
System Requirements 102
T
Troubleshooting 72
Turning off the Machine 5
Turning on the Machine 5
U
Users in the U.S.A.
Canon U.S.A., Inc. Limited Warranty - U.S. Only
107
O
Operation Panel 2
Index
111
112
113
114
Getting Help from Canon
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the product): ________________________________________
Model Number (located next to the LCD): _________________________________________________
Setup CD-ROM number (located on the CD-ROM): _________________________________________
Purchase Date: _____________________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest driver
downloads, answers to frequently asked questions, product information, and “where to buy”
instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support representatives,
specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product’s 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very attractive price.
CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange
product replacement program. For further information about extending your Canon service and
support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be
purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
Description
Order #
Ink Tanks
PGI-5 Black
CLI-8 Black
CLI-8 Cyan
CLI-8 Magenta
CLI-8 Yellow
CLI-8 Photo Cyan
CLI-8 Photo Magenta
0628B002
0620B002
0621B002
0622B002
0623B002
0624B002
0625B002
Canon Specialty Papers
All Occasion Photo Cards (4" x 8"/ 50 sheets)
Fine Art Paper Photo Rag (8.5" x 11" / 20 sheets)
Glossy Photo Paper Credit Card Size (100 sheets)
High Resolution Paper (8.5" x 11"/ 100 sheets)
Matte Photo Paper (4" x 6"/ 120 sheets)
Matte Photo Paper (8.5" x 11"/ 50 sheets)
Photo Paper Glossy (4" x 6"/ 50 sheets)
Photo Paper Glossy (4" x 6"/ 100 sheets)
Photo Paper Glossy (8.5" x 11"/ 50 sheets)
Photo Paper Glossy (8.5" x 11"/ 100 sheets)
Photo Paper Plus Double Sided (5" x 7"/ 10 sheets)
Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets)
Photo Paper Plus Double Sided Album Kit (5" x 7")
Photo Paper Plus Double Sided Album Kit (8.5" x 11")
Photo Paper Plus Glossy (4" x 6"/ 50 sheets)
Photo Paper Plus Glossy (4" x 6"/ 120 sheets)
Photo Paper Plus Glossy (5" x 7"/ 20 sheets)
Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets)
Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets)
Photo Paper Plus Semi-gloss (8" x 10" / 20 sheets)
Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets)
Photo Paper Pro (4" x 6"/ 20 sheets)
Photo Paper Pro (4" x 6"/ 75 sheets)
Photo Paper Pro (8" x 10"/ 20 sheets)
Photo Paper Pro (8.5" x 11"/ 15 sheets)
Photo Paper Pro (8.5" x 11"/ 30 sheets)
Photo Stickers (16 stickers/sheet, 5 sheets/pack)
1029A069
0587B005
9157A023
1033A011
7981A014
7981A004
0775B021
0775B022
0775B023
0775B024
9981A006
9981A005
0041B005
0041B006
7980A012
7980A022
7980A019
7980A006
1686B014
1686B017
1686B020
1029A014
1029A027
1029A059
1029A004
1029A028
0001C001
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
* Support program specifics are subject to change without notice.
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks
in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY STAR® partner, Canon U.S.A.,
Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Photo All-In-One
Quick Start Guide
series
Quick Start Guide
The following ink tanks are compatible with this product.
For information on product specifications, please visit our website at
www.usa.canon.com
QT5-1193-V01
XXXXXXXX
©CANON INC.2007
PRINTED IN THAILAND
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