“ULTIMA” Model #121 Operating Instructions Semi-Automatic Coffee Maker and Espresso/Cappuccino Machine • Warranty • Mail-in product registration US Patent Number 5,622,099 17055 IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed, including the following: • Read all instructions. • Do not touch hot surfaces. Use handles or knobs. • To protect against fire, electric shock and personal injury do not immerse cord, plugs, or appliance in water or other liquid. • Close supervision is necessary when any appliance is used by or near children. • Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance. • Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment. • The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or personal injury. • Do not use outdoors. • Do not let cord hang over edge of table or counter, or touch any hot surfaces. • Do not place on or near a hot gas or electric burner, or in a heated oven. • Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control "off", then remove plug from wall outlet. • Do not use appliance for other than intended use. • Use extreme caution when disposing hot steam. • Appliances with Glass Containers. A. The container is designed for use with this appliance. It must never be used on a range top. B. Do not set a hot container on a wet or cold surface. C. Do not use a cracked container or a container having a loose or weakened handle. D. Do not clean container with cleansers, steel wool pads, or other abrasive material. SAVE THESE INSTRUCTIONS SPECIAL CORD SET INSTRUCTIONS Regarding your Cord Set: A. A short power-supply cord (or detachable power-supply cord) is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. B. Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. C. If a long detachable power-supply cord or extension cord is used, (1) the marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance, (2) if the appliance is of the grounded type, the extension cord should be a grounding type 3-wire cord, and (3) the longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over. D. This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature. CAUTION: This appliance is for household use. Any servicing other than cleaning and user maintenance should be performed by an authorized service representative. • Do not immerse base in water or try to disassemble. • To reduce the risk of fire or electric shock, do not remove the base. No user serviceable parts inside. Repair should be done by authorized service personnel only. • Check voltage to be sure that the voltage indicated on the name plate agrees with your voltage. • Never use warm or hot water to fill the water container! Use cold water only! • Keep your hands and the cord away from hot parts of the appliance during operation. • Never clean with scouring powders or hard implements. fig. 1.1 fig. 1 1 2 16 3 15 6a 6b 6c 6d 4 5 14 6 13 7 8a 8b 12 fig. 1.2 7c 7b 7a 10b 9 10 11 fig. 1.3 fig. 2 10b 10c 10a 7 8 fig. 1 1 Knob 2 Handle Bar 3 LEVER 4 Carousel (removable) 5 Funnel for coffee (removable) 6 Operating Panel fig 1.1 6a Main On/Off Switch (illuminated) 6b Pump On/Off Switch 6c Red Indicator Light (empty coffee container / tray missing) 6d Thermostat Light (yellow) 9 10 11 12 13 14 15 16 Selector Switch fig 1.2 7a Coffee Position (spout) 7b Hot Water Position 7c Steam/Frothing Position Frother 8a Cylinder (movable) 8b Frother Tip (removable) Grid (removable) Tray (removable) fig 1.3 10a Tray Base 10b Overflow Indicator 10c Used Coffee Container Measuring Scoop Dual Coffee Spout (height-adjustable) Tab to move spout up and down Water Tank (removable) Lid for Water Tank Lid for Coffee Funnel ¨ First squeeze ≠ Then raise or lower ¨ First squeeze ≠ Then raise or lower ¨ ≠ ¨ fig. 3 fig. 8 fig. 4 fig. 5 fig. 8a rotate counter clockwise only fig. 6 fig. 9 Steam Froth fig. 10 fig. 11 fig. 10b fig. 10a fig. 12 fig. 12a fig. 12b fig. 15 fig. 13b fig. 16 fig. 13 fig. 14 fig. 17 “ULTIMA” Semi-Automatic Coffee Maker and Espresso/Cappuccino Machine WHO IS CAPRESSO? With more than 20 years experience in coffee equipment for consumers in the US, I founded Capresso Inc. in 1994. My goal is to provide coffee makers and espresso/cappuccino machines for the customer who wants a better product. Safety, reliability, performance, and convenience are the cornerstones of Capresso quality. Our products are available through selected retailers who can give you expert advice and will treat you as a valued customer. I hope you will enjoy your new Capresso product and will recommend it to your friends. Michael Kramm, President A WORD ABOUT PRESSURE BREWED COFFEE ("Crema Coffee") Grinding, tamping and brewing coffee under high pressure is considered the ideal process to extract its maximum flavor and aroma by the majority of coffee experts. Your Capresso "Ultima"will always produce espresso or coffee with a thick, foamy layer called "crema". The "crema" traps the fine aromatics and the light gaseous flavors that register on the palate. It keeps the flavors, which would otherwise escape, locked in. The high pressure and the short brewing time prevent the extraction of bitter oils and release less caffeine than other brewing methods. You will always make the absolute freshest and most aromatic cup of coffee. This is also the reason why many fine European restaurants and hotels will serve you "crema coffee" only. Use the Capresso "Ultima" to make a cup or two of "crema coffee". factoid - caffeine Caffeine is tasteless. A "strong" coffee or espresso is mostly the result of the amount of coffee in relation to the amount of water. The longer a bean is roasted, the less caffeine it has. "Arabica" beans have less caffeine than "Robusta" beans. "Arabica" beans have more flavor than "Robusta" beans, which are mostly used in high-volume coffees and instant coffees. factoid - espresso Espresso is the way the bean is roasted, not the bean itself. You can use many different roasts to produce espresso coffee. You can also use the espresso roasted coffee to make a larger cup of coffee. In the US, espresso roasting results mostly in a darker roast than espresso roasting in Europe. Contents Chapters Page 1. EQUIPMENT .....................................................................................................4 2. PLEASE DO NOT ..............................................................................................4 3. CAPRESSO Plus Service™...............................................................................4 4. AFTER UNPACKING .........................................................................................4 5. WORKING WITH THE CAROUSEL................................................................4-5 6. INITIAL PREPARATION .....................................................................................5 7. HOW THE THERMOSTAT LIGHT WORKS ........................................................5 8. WHICH COFFEE GRIND?..............................................................................5-6 9. BEVERAGES... BEVERAGES. ...........................................................................6 10. MAKING ESPRESSO ......................................................................................6 11. MAKING CAPPUCCINO (frothing milk) ...........................................................7 12. MAKING CAFE LATTE (steaming milk) ........................................................7-8 13. CLEANING THE FROTHER IMMEDIATELY.....................................................8 14. HOT WATER SETTING ....................................................................................8 15. CARE AND MAINTENANCE............................................................................8 15.1 REMOVING USED COFFEE ..........................................................................8 15.2 OVERFLOW WATER INDICATOR..................................................................9 15.3 REMOVING THE CAROUSEL .......................................................................9 15.4 CLEARING THE THERMOCOIL ....................................................................9 15.5 DECALCIFYING.............................................................................................9 16. WHAT IF... ......................................................................................................10 17. FREQUENTLY ASKED QUESTIONS........................................................10-11 18. LIMITED WARRANTY / Capresso Customer Service ...................................12 PRODUCT REGISTRATION ...........................................................................13-14 1. EQUIPMENT The CAPRESSO "Ultima" (#121) comes with the following parts: • Coffee Scoop • Removable tray with grid, internal used coffee container and overflow indicator • Removable water container with lid • Removable coffee funnel insert with lid • Mail Order Insert Our unique CAPRESSO "Ultima" Plus Service" offers you the following within the first 12 months (within the United States of America): • Free repair or free replacement if your Capresso Ultima malfunctions, including shipping both ways and convenient UPS call tag pick-up (UPS will come to you to pick up your machine, so you don't have to go to UPS or the post office). 2. PLEASE DO NOT • Do not try to rotate the carousel (fig. 1; #4) clockwise • Free replacement of any defective part including free shipping. For limitations and restrictions see chapter 18, WARRANTY. • Do not try to rotate the carousel with the lever (fig. 1; #3) down • Do not try to push the lever down unless the lever points to the front 4. AFTER UNPACKING • When unpacking your Capresso "Ultima" the lever (fig. 1; #3) is in the locked position (see fig. 2). To unlock and raise the lever first squeeze the handle bar towards the knob (see fig. 3), then lift the lever upwards and release the handle bar (see fig. 4) Now you can rotate the carousel counter clockwise (see fig. 6). • Do not fill more than two scoops of coffee into the coffee funnel • Do not fill coffee into the coffee funnel if the funnel is not pointing towards the front of the machine • Do not fill anything else but ground coffee into the coffee funnel • Do not operate the machine without the complete tray, with all its components, properly inserted into the machine • After unpacking your machine, clean the loose parts (water container, tray with components) with a mild detergent and warm water, then rinse thoroughly. • Do not clean or decalcify the brewing chamber with any highly reactive cleaning solutions 5. WORKING WITH THE CAROUSEL • Do not lift the machine by the lever a. The carousel only turns when the lever is in the raised position (see fig. 5) 3. CAPRESSO Plus Service™ • HELP CALL 1-800-767-3554 (Monday - Friday 9 AM to 4 PM Eastern Standard Time) • E-Mail address: firstname.lastname@example.org • Fax: 201-767-9684 • Website: www.capresso.com b. The carousel only turns counter clock wise (see fig. 6) c. The lever can only be pushed down when it points to the front of the machine (see fig. 5 and 7) d. To move the lever up or down you must always first squeeze and hold the handle bar then pull the lever up or push it down (see fig. 7). Then release the handle bar. The best way to work the handle bar is to place the palm of your hand on top of the knob and then squeeze the handle bar with two fingers towards the knob (see fig. 4 and fig. 3) We want you to be completely satisfied with your Capresso "Ultima". If you need any assistance, call the above number. Call anytime you want. If you get a voice mail message leave your phone number and say "model #121" or "Capresso Ultima" and tell us a good time to call you back. You can also e-mail or fax us any time. 4. i. Turn the Pump Button on (see fig. 1.1; #6b). You will hear a pump noise. Initially it will take about 30 to 40 seconds before any water will come out of the spout. As soon as some water comes out of the spout, turn the pump button off. e. When the lever is raised you can turn the carousel counter clockwise indefinitely. Just hold the knob and turn the carousel (see fig. 6) f. The carousel has two positions with an audible "click": • lever in front of machine (see fig. 5) • coffee funnel in front of machine (see fig. 8) = coffee filling position j. Raise the lever (see fig. 7) and slowly turn the carousel counter clockwise (see fig. 6) until the coffee funnel points to the front of the machine (see fig. 8) Please practice the operation of the lever and the carousel a few times. 6. INITIAL PREPARATION This procedure is necessary before first use and after you have cleared the machine (see CLEARING THE THERMOCOIL, chapter 15.4). You are now ready to prepare your favorite coffee beverage. 7. HOW THE THERMOSTAT LIGHT WORKS • As long as the yellow Thermostat light (fig. 1.1; #6d) is on, the ThermoCoil inside the machine is heating up. When the selector switch is in the spout position (fig. 12) or in the hot water position (fig. 12a) the thermostat light will turn off when the maximum temperature is reached. While brewing coffee, the thermostat light might come on, indicating that the ThermoCoil is heating up again . For hottest coffee: When you turn on the pump just after the thermostat light turned off, you will get the highest possible coffee temperature. a. Plug in the machine. (The machine has an internal cord storage. Just pull out as much cord as you need. You can push the unwanted part of the cord back into the machine). b. Remove the water tank lid, lift out the water tank, and fill with cold, fresh water. Replace the water tank and make sure it sits properly in its receptacle (see fig. 8a). The water tank holds approx. 53 oz. You can also use another container and fill the water tank without removing it from the machine. c. Make sure the selector switch points to the coffee spout symbol (see fig. 12) • When the selector switch is in the steam position (fig. 12b), the thermostat light will stay on, indicating that the internal temperature is now higher to transform hot water into steam. d. Make sure the tray is inserted properly (see fig. 2). e. Make sure the lever points to the front (see fig. 5) f. Close the lever as follows: First squeeze and hold the handle bar then push the lever down (see fig. 7). Now release the handle bar. 8. WHICH COFFEE GRIND? The Capresso Ultima works with a variety of grinds. It is much less sensitive to the coffee grind than most other pump espresso machines. You can even grind with a regular blade grinder and still get crema espresso coffee. The coarser the coffee, the faster the water will run through, resulting in a weaker taste. The finer the coffee is ground, the slower the coffee will pump through, resulting in a stronger, hotter cup of espresso. If g. Switch on the Main On/Off Button (see fig. 1.1; #6a). The red light within the On/Off button will illuminate. At the same time the yellow Thermostat Light will light up indicating that the machine is heating up the internal ThermoCoil unit. h. Place a cup underneath the coffee spout. 5. no or hardly any coffee comes out of the spout, then your coffee is ground too fine. • Hot Chocolate (frother) Instant: Pour powder into a glass and add hot water with the frother. Regular (with milk): Steam the milk with the frother, add powder and stir. 9. BEVERAGES... BEVERAGES... The Capresso "Ultima" lets you produce the following beverages: 10. MAKING ESPRESSO a. Make sure the coffee funnel points to the front of the machine (fig. 8) • Espresso (coffee spout) 1 to 1 1/2 oz. per cup; make one or two cups at a time. Some people make the espresso a bit larger. Serve with or without sugar. Use one or two scoops of coffee to your liking. Espresso is the foundation for Cappuccino, Cafe Latte and Cafe Americano. b. Remove the funnel lid, if it still sits on top of the coffee funnel (fig. 1; #16) c. Fill one or two level scoops of ground espresso coffee into the funnel (fig. 8) Attention: If you fill more than two scoops of coffee into the funnel, the carousel will automatically discard the excess coffee into the internal used coffee container. If you fill less than one level scoop of coffee into the funnel, the coffee will not be tamped properly resulting in a poor cup of espresso. • Crema Coffee (coffee spout) 4 to 6 oz. per cup; make one or two cups at a time. Use one or two scoops of coffee to your liking. Essentially "Crema Coffee" is a longer brewed espresso with slightly more extraction. In Europe more and more people switch from drip coffee to crema coffee. d. Turn the lever a quarter turn until it points to the front of the machine (fig. 5) • Cappuccino (coffee spout + frother in frothing position) Espresso plus hot milk plus milk froth. Normally you add two to three parts of milk and milk froth to one part of espresso. Serve with chocolate shaving, cinnamon, sugar... anyway you like it. Some people use less milk to taste more coffee. e. Close the lever (see fig. 7). When you feel resistance, release the handle bar. The lever will automatically tamp and lock in place. Important: With two scoops of coffee in the brewing chamber, the lever will not go down as far as it does with no coffee in the chamber. Do not force the lever down beyond the point of resistance. • Cafe Latte (coffee spout + frother in steaming position) Espresso plus steamed milk with no or very little milk froth. Add steamed milk ( 3 to 5 oz.) to one espresso. f. Place one or two cups underneath the coffee spout and adjust the spout so that it is as close as possible to the rim of the cup(s) (see fig. 9). • Cafe Americano ("Cafe Lungo") (coffee spout + frother) Espresso plus hot water. Add 3 to 5 oz. of hot water to your espresso (use the hot water setting of the frother). The difference between Crema Coffee and Cafe Americano is the shorter extraction time for the coffee, resulting in a somewhat different taste. g. Make sure the selector switch points to the coffee spout symbol (see fig. 12) h. Turn the pump button on. i. When you have enough espresso in your cup(s), turn the pump off. j. Serve with or without sugar. (If you fill sugar into your espresso cups before brewing, it will dissolve as the espresso brews into the cups.) • Tea (frother) Insert tea bag into a tea cup and add hot water with the frother in the hot water setting. 6. will start within 10 seconds. After 40 to 60 seconds you should have plenty of froth and hot milk. To stop frothing, turn the selector switch back to the spout symbol, then remove the pitcher and set it aside for a few seconds for the froth to settle. Tip: If you like your milk extra hot, first steam the milk for about 10 to 15 seconds by pulling the cylinder of the frother up (see fig. 10), then push it down and frothing starts immediately. k. Raise the lever and turn the knob counter clockwise until the funnel is in front of the machine again (fig 8). You are now ready to make more espresso. (While turning the carousel the used coffee is automatically thrown into the internal used coffee container). 11. MAKING CAPPUCCINO (frothing milk) Attention: When using the frother in the steam position, never turn on the pump. Caution: If the milk starts boiling, immediately stop frothing by turning the selector switch back to the spout symbol (fig 12.) Boiling milk will not produce any froth. Next time use more cold milk to avoid boiling. Which kind of MILK? Always start with cold milk. Skim milk (0% fat) will produce the most froth and will let you taste "more" of the espresso. 1% or 2% milk will give you almost as much froth as skim milk. Regular milk (3% fat) will produce half the froth of skim milk and will taste very rich. Not enough steam? The steam output will stop abruptly after 80 to 90 seconds. If you need more steam at this time proceed as follows: Frothing Tip: For a novice it is easier to froth with a bit more milk. You will not waste any milk since you can re-use it again later. With practice you will be able to froth small amounts of milk. • Make sure the lever is in the closed position. • Turn the selector switch to the spout symbol and turn the pump on. • As soon as some water comes out of the spout, turn the pump switch off again. This will take only 15 to 20 seconds. a. Use a 12 oz. or 16 oz. pitcher. b. Fill the pitcher with 6 to 8 oz. of cold milk (this will yield enough hot milk and froth for two to three cups of cappuccino). • When you then turn the selector switch to the steam symbol, you will have 80 to 90 seconds of uninterrupted steam again. c. Place the pitcher next to the frother. d. Prepare your espresso as described above (you might want to brew the espresso directly into your cappuccino cups.) Turn the pump switch off and wait until the yellow thermostat light turns off. 12. MAKING CAFE LATTE (steaming milk) Attention: When using the frother in the steam position, never turn on the pump. e. Now immerse the frother into the pitcher (with the cylinder pushed down) (see fig. 10) with the tip of the frother completely immersed in the milk (see fig. 11). The frother should not touch the bottom of the pitcher. Follow the steps for espresso and cappuccino above. Since you do not want to froth the milk, just make sure that the cylinder of the frother is moved up (see fig. 10). Attention: The steaming noise will increase as the milk gets hotter. Stop steaming before the milk starts boiling. Always remember to turn the f. Now turn the selector switch to the steam symbol (fig. 12b). Frothing 7. instant hot chocolate, cafe americano or simply get some hot water. When finished, turn off of the pump button first. Then turn the selector switch back to the spout symbol (fig. 12). selector switch back to the spout symbol. 13. CLEANING THE FROTHER IMMEDIATELY If you clean the frother immediately after frothing, it will be faster and easier than at a later time, when the milk has hardened around the tip. 15. CARE AND MAINTENANCE Your Capresso "Ultima" requires less care than most traditional espresso pump machines. If you follow the instructions below you will prolong the life of the machine for many years. a. Immediately after you stop steaming or frothing, set the milk pitcher aside and hold the bottom of the coffee scoop against the tip of the frother. 15.1 REMOVING USED COFFEE The red indicator light (see fig. 1.1; #6c) will come on in the following situations: • When it is time to empty the used coffee container (fig. 1.3; #10c) or b. Turn the selector switch to the steam symbol for two seconds. Steam will come out of the small side holes. c. Turn the selector switch back to the spout symbol. Repeat once or twice. This will push out any milk which might have accumulated in the frother. • Whenever the tray is pulled out or not inserted properly. a. Remove the tray (fig. 13) and remove the three loose parts (over flow indicator, grid and used coffee container). d. Now move the cylinder up and wipe it clean with a small sponge or wet cloth. b. Now empty and clean the used coffee container. Taking The Frother Apart Periodically take the frother apart and clean thoroughly. • Loosen the tip of the frother with a coin and then unscrew the tip (see fig. 10a). c. Remove any water from the tray and clean the tray. d. Place all the parts back into the tray and insert tray back into the machine. Now the red indicator light will turn off. • Pull the tip out of the cylinder (see fig. 10b). • Clean the steam hole and the two side holes. Make sure all holes are free of milk deposits. If hardened milk sits in these holes, use a tooth pick or a paper clip to push out the milk deposits. Caution: The red indicator light will not interrupt any operations of the machine. Therefore, if you do not empty the used coffee container and continue to make coffee beverages, used coffee will spill into the inner parts of the machine eventually blocking the carousel. Also, if the tray is not inserted and you make coffee, water and used coffee will be discarded into the open area inside the machine creating a big mess! • Replace the frother and screw on finger tight. 14. HOT WATER SETTING When you turn the selector switch to the hot water setting (see fig. 12 a) and turn the pump button on, hot water will be released through the frother immediately. This feature can be used to make a quick cup of tea, Attention: The tray can only be pulled out when the coffee spout is moved all the way up (see fig. 13). 8. released for about 80 seconds. When the steam stops, the ThermoCoil system is cleared. 15.2 OVERFLOW WATER INDICATOR (fig. 13b) After brewing coffee, the machine automatically releases the pressure of the brewing chamber together with some water into the tray. If too much water collects in the tray the little red indicator will pop up. Pull out the tray, remove the used coffee container and the water level indicator. Then empty tray and the used coffee container, place all the parts back into the tray, and insert tray back into the machine. d. Turn the selector switch back the spout symbol and turn machine off. Important: The next time you use the machine, follow the instructions under chapter 6 first. 15.5 DECALCIFYING CAUTION: DO NOT USE ANY COMMERCIAL DECALCIFYING AGENT. Any highly re-active cleaning solution might destroy the internal brewing chamber. Use a water/vinegar solution only. 15.3 REMOVING THE CAROUSEL For proper cleaning you can remove the carousel as follows: If you use your machine daily we recommend decalcifying every 4 to 6 weeks as follows. This procedure will take about 15 minutes. a. The lever should be in the raised position. b. Turn the lever to the back of the machine so that the carousel release button points to the front (see fig. 15). a. Fill the water tank with 20 oz. of water and approx. 10 oz. of vinegar. b. Turn the machine on and place a large cup or container underneath the coffee spout. c. Pump approx. 5 oz. of the solution through the coffee spout. d. Stop the pump, wait for one minute. e. Repeat three of four times. c. Push the button and lift the carousel (see fig. 16). d. Hold the carousel upside down and clean under running water (see fig. 17). e. Replace the carousel in reverse order. Make sure that the release button points to the front of the machine. Make sure that the lever is in the raised position before placing the carousel back onto the machine. DO NOT PLACE THE CAROUSEL IN THE DISHWASHER! f. Then place a large container underneath the frother. g. Turn the selector switch to the hot water symbol and turn on the pump. h. Pump approx. 3 oz. of the solution through the frother. i. Stop the pump, wait for one minute. 15.4 CLEARING THE THERMOCOIL The internal ThermoCoil system holds a small amount of water. If you do not use the machine for a prolonged time (a week or longer) or if you plan to move the machine or send it to another place the ThermoCoil should be empty. This procedure takes approximately 90 seconds. j. Repeat twice. k. Now empty the water container and clean it thoroughly so that there is no vinegar residue left in the water container. l. Fill the water container half full with fresh cold water. b. Fill a large pitcher with cold water and immerse frother into pitcher. m. Pump half of the water through the coffee spout and the other half through the frother using the hot water setting. c. Turn the selector switch to the steam symbol. Steam will be n. Turn off the machine. Remove tray and clean all parts of the tray. a. Turn the machine on. 9. 16. WHAT IF a. No water comes through the coffee spout • Make sure the water tank is inserted properly and water is in the water tank. • Make sure the lever points towards the front of the machine and is in the closed position. • Make sure the selector switch points to the spout symbol. • Coffee is ground too fine; use coarser ground coffee. g. When I use the frother I cannot get sufficient froth • Make sure you follow the instructions in chapter 11. • If the frother worked before, the frother is probably clogged. Clean frother, see chapter 13. • Make sure that the pump is turned off, when the selector switch is pointed to the steam symbol. • Try a different kind of milk. b. My coffee is not hot enough • Pre-warm your cups. • Pump some hot water through the coffee spout (see chapter 6). • Turn on the pump just after the thermostat light turns off. • Use finer ground coffee. • Drink your coffee right away. 17. FREQUENTLY ASKED QUESTIONS a. Can I use flavored coffee? Very often flavored coffee has natural or artificial sugar additives. Hardened sugar deposits can clog and damage the internal brewing chamber. You can still use flavored coffee provided you run a hot water cycle through the coffee spout within half an hour after your prepared your flavored coffee drink. Proceed as described in chapter 6 and let approx. 4 to 5 oz. of hot water run through the coffee spout. c. Coffee does not flow into both cups at the same rate You should get at least a 40%/60% distribution. • Pump hot water without coffee through the coffee spout (see chapter 6). • Remove carousel and clean thoroughly (chapter 15.3). b. Can I fill anything else into the coffee funnel, e.g. sugar, cinnamon, chocolate shavings? • Make sure you fill enough coffee into the coffee funnel. No! d. Coffee trickles very slowly into the cups • Your coffee is ground too fine. Use a somewhat coarser grind. c. Can I fill anything else into the water tank instead of water, e.g. milk, sweetened water? No, you will destroy the pump and the ThermoCoil system. Exception: see chapter 15.5 Decalcifying. e. Coffee runs very fast into the cups with very little crema • Your coffee is ground too coarse. Use a finer grind. d. Can I use the same coffee for espresso and for "crema coffee"? • Use a bit more coffee. Yes, when you brew longer ("crema coffee") the taste will be less intense. f. There is some coffee residue in the bottom of my cup e. Can I use coffee which is not labeled "espresso"? Yes. • With pressure brewed coffee you will always have some fine coffee powder in the bottom of your cup. 10. f. Can I use the machine overseas with a converter? No. The machine is designed for 120 volts / 60 Hz. Other voltage and Hz levels might damage the machine. g. Can I send a machine to another country with 120 volt / 60 Hz configuration. Yes, but in case the machine needs service the transportation costs have to be paid by you. Our warranty is limited to the United States of America. h. I have a small grinder with a blade. Can I use this grinder to grind my coffee for this machine? Yes. We have tested several "blade grinders". The results are satisfactory. However with a burr grinder you will get better results; the crema will be thicker. i. How long can I leave the machine on? When you are finished using the machine, it should be turned off. If you need the machine again within an hour or so, the heat-up time will be less than 50 seconds. 11. 18. LIMITED WARRANTY This warranty covers your CAPRESSO machine, model #121. This warranty is in effect for one year from the date of the first consumer purchase and is limited to the United States of America. This warranty covers all defects in materials or workmanship (parts and labor) including UPS ground transportation for both ways, if necessary. The warranty does not cover: • Any machine not distributed by CAPRESSO within the United States. • Any machine not purchased from an Authorized CAPRESSO Dealer. • Commercial use of the machine. • Damage caused by accident, abuse, negligence, misuse, improper operation or failure to follow instructions contained in this manual. • Any service or alteration performed by an unauthorized person, company or association. Other limitations and exclusions: Any implied warranties including fitness for use and merchantability are limited in duration to the period of the express warranty set forth above and no person is authorized to assume for CAPRESSO any other liability in connection with the sale of the machine. CAPRESSO expressly disclaims liability for incidental and consequential damages caused by the machine. The terms "incidental damages" refers to the loss of the original purchasers time, loss of the use of the machine or other costs relating to the care and custody of the machine. The term "consequential damages" refers to the cost of repairing or replacing other property which is damaged when this machine does not work properly. The remedies provided under this warranty are exclusive and in lieu of all others. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. CAPRESSO CUSTOMER SERVICE 231 Herbert Avenue CLOSTER, NJ 07624 HELP CALL: 1-800-767-3554; Fax: 201-767-9684 email address: email@example.com Website: www.capresso.com 12. PRODUCT REGISTRATION MODEL#121 Please complete this Product Registration after you have used your CAPRESSO “ULTIMA” for a few days. Your information will help us to better serve you in the future. Thank you for buying from CAPRESSO. Last Name_________________________________________________ First Name______________________________ q Male q Female Address____________________________________________________ City________________________________________________________ State____________________ Zip______________________________ Purchased from: q Specialty store q Received as gift q Mail order q Other_______________ Name of store:_______________________________________________ Purchase Date_______________ Purchase Price $_____________ Please answer the following questions: Why did you buy this product? q Store recommendation q Recommended by a friend q Print advertising q Design / styling / concept q Features How often do you use this machine? q More than twice a day q Twice a day q Once a day q Not every day Which beverage do you prefer? q Espresso q Cappuccino q Cafe Latte q Crema Coffee 13. CAPRESSO PRODUCT REGISTRATION (continued) Your annual household income? q Under $50,000 q $100,000 – $250,000 q $50,000 – $100,000 q $250,000 + Your age group? q Under 25 q 25–40 q 41–55 q 56-65 q 65+ What espresso machine did you use before? q None q DeLonghi q Gaggia q Krups Other__________________________ Any comments or suggestions on how we can improve this product? __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ Please fax completed card (both sides) to: 201-767-9684 or mail to: CAPRESSO, Inc. 231 Herbert Avenue CLOSTER, NJ 07624 14.