Chamberlain 248730 Garage Door Opener User Manual

The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.chamberlain.com
GARAGE DOOR OPENER
OWNER’S MANUAL
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ The door WILL NOT CLOSE unless The Protector System® is connected and properly aligned.
■ Periodic checks of the opener are required to ensure safe operation.
■ The model number label is located under the light lens on the front panel of your opener.
PD210D • PD212D • LW2000
HD200D • 248730
PD610D • PD612D • HD400D • LW3000
There are two types of garage door openers pictured. Yours may appear slightly different.
IMPORTANT SAFETY NOTES
This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained
and tested in strict accordance with the instructions and warnings contained in this manual.
Mechanical
Electrical
When you see these Safety Symbols and Signal Words on
the following pages, they will alert you to the possibility
of serious injury or death if you do not comply with the
warnings that accompany them. The hazard may come
from something mechanical or from electric shock. Read
the warnings carefully.
When you see this Signal Word on the following pages, it
will alert you to the possibility of damage to your garage
door and/or the garage door opener if you do not comply
with the cautionary statements that accompany it. Read
them carefully.
TABLE OF CONTENTS
Preparing Your Garage Door . . . . . . . . . . . . . . . . . . .2
Having a Problem?. . . . . . . . . . . . . . . . . . . . . . . . .26
Completed Installation . . . . . . . . . . . . . . . . . . . . . . .3
Diagnostic Chart . . . . . . . . . . . . . . . . . . . . . . . . . .27
Tools Needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Programming
Opener Contents . . . . . . . . . . . . . . . . . . . . . . . . . . .4
To add or reprogram an additional
hand-held remote control . . . . . . . . . . . . . . . . . . . . . . . . 28
To control the opener lights . . . . . . . . . . . . . . . . . . . . . . 28
Multi-function remotes . . . . . . . . . . . . . . . . . . . . . . . . . . 28
To add, reprogram or
change a keyless entry PIN . . . . . . . . . . . . . . . . . . . . . . . 29
To change an existing, known PIN . . . . . . . . . . . . . . . . . 29
To set a temporary PIN . . . . . . . . . . . . . . . . . . . . . . . . . . 30
To erase all codes from motor unit memory . . . . . . . . . . 30
The remote control battery . . . . . . . . . . . . . . . . . . . . . . . 30
Assembly Hardware . . . . . . . . . . . . . . . . . . . . . . . . .5
Installation Hardware . . . . . . . . . . . . . . . . . . . . . . . .5
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Installation
Installation safety instructions . . . . . . . . . . . . . . . . . . . . . 9
Install the header bracket . . . . . . . . . . . . . . . . . . . . . . . . 10
Mount the header bracket . . . . . . . . . . . . . . . . . . . . . . . . 11
Position and hang motor unit . . . . . . . . . . . . . . . . . . . . . 12
Horizontal and vertical reinforcement . . . . . . . . . . . . . . . 13
Fasten the door bracket. . . . . . . . . . . . . . . . . . . . . . . . . . 13
Attach door to trolley . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the door control. . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the light bulb(s) . . . . . . . . . . . . . . . . . . . . . . . . 16
Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Install the Protector System® . . . . . . . . . . . . . . . . . . 17-18
Wire safety reversing sensor. . . . . . . . . . . . . . . . . . . 19-20
Repair Parts
Rail assembly parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installation parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Motor unit assembly parts . . . . . . . . . . . . . . . . . . . . . . . 32
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-35
Repair Parts and Service. . . . . . . . . . . . . . . . . . . . .36
Adjustment
Adjust the UP and DOWN travel limits . . . . . . . . . . . . . . 21
Adjust the forces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Test the safety reversal system. . . . . . . . . . . . . . . . . . . . 23
Test the Protector System® . . . . . . . . . . . . . . . . . . . . . . . 23
To prevent possible SERIOUS INJURY or DEATH:
• ALWAYS call a trained door systems technician if
garage door binds, sticks, or is out of balance. An
unbalanced garage door may NOT reverse when
required.
• NEVER try to loosen, move or adjust garage door,
door springs, cables, pulleys, brackets or their
hardware, ALL of which are under EXTREME
tension.
• Disable ALL locks and remove ALL ropes connected
to garage door BEFORE installing and operating
garage door opener to avoid entanglement.
Operation
Important Safety Information . . . . . . . . . . . . . . . . . . . . . 24
Using your garage door opener . . . . . . . . . . . . . . . . . . . 24
Using the wall-mounted door control . . . . . . . . . . . . . . . 25
Care of your opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
To open the door manually . . . . . . . . . . . . . . . . . . . . . . . 25
PREPARING YOUR GARAGE DOOR
Before you begin:
• Disable locks (contact your door manufacturer for
information on disabling your door locks.)
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and
operating the opener.
• ONLY operate garage door opener at 120V, 60 Hz
to avoid malfunction and damage.
• Remove any ropes connected to garage door.
• Complete the following test to make sure your garage
door is balanced and is not sticking or binding:
1. Lift the door about halfway as shown. Release the
door. If balanced, it should stay in place, supported
entirely by its springs.
2. Raise and lower the door to see if there is any
binding or sticking.
If your door binds, sticks, or is out of balance, call a
trained door systems technician.
If you have a one-piece door, the installation of your
garage door opener will be different. Follow the assembly
instructions included in this manual then proceed to the
Installation Instructions For One-Piece Doors included with
the garage door opener.
Sectional Door
2
One-Piece Door
See Addendum
Planning
Identify the type and height of your garage door. If you
have a one-piece door, follow the assembly instructions
contained in this manual and refer to the Installation
Instructions One-Piece Door for installation procedures.
Survey your garage area to see if any of the conditions
below apply to your installation. Additional materials may
be required. You may find it helpful to refer back to this
page and the accompanying illustrations as you proceed
with the installation of your opener.
Without a properly working safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
• The gap between the bottom of the garage door and
the floor MUST NOT exceed 1/4" (6 mm). Otherwise,
the safety reversal system may NOT work properly.
• The floor or the garage door MUST be repaired to
eliminate the gap.
Depending on your requirements, there are several
installation steps which may call for materials or hardware
not included in the carton.
• Do you have an access door in addition to the garage
door? If not, Model 7702CB Outside Quick Release is
required. See Accessories page.
• Installation Page 10 – Look at the wall or ceiling above
the garage door. The header bracket must be securely
fastened to structural supports.
• Look at the garage door where it meets the floor. Any
gap between the floor and the bottom of the door must
not exceed 1/4" (6 mm). Otherwise, the safety reversal
system may not work properly. See Adjustment Step 3.
Floor or door should be repaired.
• Installation Page 12 – Do you have a finished ceiling
in your garage? If so, a support bracket and additional
fastening hardware may be required.
• Installation Page 13 – Do you have a steel, aluminum,
fiberglass or glass panel door? If so, horizontal and
vertical reinforcement is required.
• The opener should be installed above the center of the
door. If there is a torsion spring or center bearing plate
in the way of the header bracket, it may be installed
within 4 feet (1.22 m) to the left or right of the door
center.
• Installation Page 18 – Depending upon garage
construction, extension brackets or wood blocks may
be needed to install sensors.
• If your door is more than 7 feet (2.13 m) high, see rail
extension kits listed on Accessories page 33.
• Installation Page 18 – Alternate floor mounting of
the safety reversing sensor will require hardware not
provided.
COMPLETED INSTALLATION
FINISHED CEILING
Horizontal and vertical reinforcement
is needed for lightweight garage doors
(fiberglass, steel, aluminum, door with
glass panels, etc.). See page 13 for details.
Header Wall
Slack in chain tension
is normal when
garage door is closed.
Support bracket &
fastening hardware
is required.
See page 12.
Rail
Torsion Spring
Wall-mounted
Door Control
Access
Door
Center of
Garage Door
CLOSED POSITION
Header
Bracket Trolley
Trolley
Stop Bolt
Garage
Door
Spring
Safety Reversing Sensor
Gap between floor
and bottom of door
must not exceed
1/4" (6 mm)
Safety
Reversing
Sensor
3
Header
Wall
Garage
Door
Chain
Emergency
Release
Rope &
Handle
Straight Door Arm
Curved Door Arm
Door Bracket
TOOLS NEEDED
Drill
1/4" Nutdriver
2 X 4 Board
Wire Cutters
Pliers
Drill Bits
3/16", 5/16"
and 5/32"
Adjustable End Wrench
Tape Measure
Carpenter’s
Level (Optional)
Sockets and Wrench
1/2", 5/8", 7/16", 9/16"
and 1/4"
Phillips and Flat Screwdriver
Stepladder
Claw Hammer
Pencil
Hack Saw
Your garage door opener is packaged in one carton which contains the motor unit and the parts illustrated below. Note
that accessories will depend on the model purchased. If anything is missing, carefully check the packing material.
Hardware for assembly and installation is shown on the next page. Save the carton and packing material until installation
and adjustment is complete.
OPENER CONTENTS
A9
A5
A11
A7
Straight Door
Arm Section
(packed inside
front rail)
“U” Bracket
A6
Door
Control
All Other
Models
Hanging Brackets
Rail
Center/Back
Sections (4)
Rail
Front (header)
Section (1)
A1
A2
Curved Door
Arm Section
Chain and Cable
in Dispensing Carton
A14
Chain Spreader
with Screws
Idler Pulley
(included with hardware)
A13
Trolley
Safety Labels
and Literature
A16
Motor Unit with Light Lenses
(varies depending upon
model purchased)
A10
A15
A21
Door Control Button
Models LW2000, HD200D
and 248730
Keyless Entry
Models HD400D
and LW3000
A12
A3
A4
A18
Assembly and
Installation
Hardware
A19
A8
Header Bracket
Remote Control Transmitter
A16
Models
PD210D (1)
PD212D (2)
LW2000 (1)
HD200D (1)
248730 (1)
Models
PD610D (1)
PD612D (2)
HD400D (2)
LW3000 (2)
A17
Safety Reversing
Sensor Bracket (2)
Door Bracket
4
The Protector System®
(2) Safety Reversing Sensors
(1 Sending Eye and 1 Receiving Eye)
with 2-Conductor White & White/Black
Bell Wire attached
ASSEMBLY HARDWARE
B7
B1
B5
Threaded
Trolley Shaft (1)
Nut 3/8" (1)
B6
Idler Bolt (1)
Bolt 1/4"-20 x 1-3/4" (2)
B3
B2
B4
Lock Nut
1/4"-20 (2)
Lock Washer
3/8" (1)
Master Link (2)
INSTALLATION HARDWARE
C1
C3
C2
Nut 5/16"-18 (4)
Insulated
Staples (30)
C6 Lag Screw
5/16"-18 x 1-7/8" (2)
Lock Washer 5/16" (7)
C9
C5
C4
Ring
Fastener (3)
Clevis Pin
5/16" x 1-1/4" (1)
C10 Screw
6AB x 1-1/4" (2)
Clevis Pin
5/16" x 1-1/2" (1)
C8 Self-Threading Screw
1/4"-14 x 5/8" (2)
C11 Screw 6-32 x 1" (2)
C12 Carriage Bolts
1/4"-20 x 1/2" (2)
C17 Rope
C18
C16
C14
C19
Lag Screw
5/16"- 9 x 1-5/8" (2)
Handle
(not shown actual size)
Clevis Pin
5/16" x 1" (1)
Wing Nut
1/4"-20 (2)
C15
C7 Hex Bolt
5/16"-18 x 7/8" (4)
C13 Drywall
Anchors (2)
5
2-Conductor Bell Wire
White & White/Red
ASSEMBLY
To prevent INJURY from pinching, keep hands and
fingers away from the joints while assembling the rail.
Assemble the Rail
IMPORTANT NOTE: Remove the straight door
arm and hanging brackets packaged inside the front rail
1
As a temporary trolley stop,
insert a screwdriver into the
hole 10" (25 cm) away from
the front of the rail, as shown.
Idler
Pulley
Hole
A8
A7
A7
A7
A7
KEEP SMALL HOLES ALONG
OPPOSITE EDGE OF RAILS
Window
Cut-Out
A13
A8
B6 Bolt
FRONT
RAIL (TOP)
KEEP
LARGER
HOLE
ON TOP
Trolley
Stop Hole
A11 “U” Bracket
B6 Bolt
FRONT
RAIL
Cover
Protection
Bolt Hole
B3 Lock Nut
TO MOTOR UNIT
B3 Lock Nut
Front Rail
(TO DOOR)
Back Rails
(TO MOTOR UNIT)
ALL HARDWARE SHOWN ACTUAL SIZE
B6 Bolt
B3 Lock Nut
6
SLIDE RAIL TO STOPS
ON TOP AND SIDES
OF BRACKET
A11 “U” Bracket
To avoid SERIOUS damage to opener, ONLY use
bolts/fasteners mounted in top of motor unit.
2
3
Remove Fasteners from
Top of Motor Unit
Attach Rail to Motor Unit
4
Attach Chain Spreader
Hex Screws
8-32 x 7/16"
Bolt
A3
Chain
Spreader
Bolt
5
6
Run Cable Through
Cut-Out Window
A2
Chain
and Cable
A2 Chain and Cable
Install Idler Pulley
Pulley
Bolt
7
Attach Cable to Front
of Trolley
Do NOT remove
Chain/Cable
from box
Rail
A2 Chain and Cable
Do NOT remove
Chain/Cable
from box
Washer
Nut
B4
Master Link
Clip-On Spring
B5
Idler
Bolt
Cable Loop
A12
Idler
Pulley
B2
Lock
Washer
Cable
Loop
B4
Master
Link Bar
Cable Loop
B7 Nut
ALL HARDWARE SHOWN ACTUAL SIZE
B5 Idler Bolt
B7 Nut
7
B2 Lock Washer
B4 Master Link
8
Route Chain/Cable Around Rail
Assembly and Motor Unit Sprocket
To avoid possible SERIOUS INJURY to fingers:
• Securely attach chain spreader.
• NEVER connect garage door opener to power source
until instructed to do so.
A2
Chain and
Cable in
Dispensing
Carton
Chain
Motor Unit
Sprocket
Cable
Leave chain/cable
inside carton to
prevent kinking
9
Attach Chain To Trolley
Threaded Shaft
B1
Trolley
Threaded
Shaft
10
B4
Master
Link Bar
B4
Master Link
Clip-On Spring
12
Attach Nut and Lock
Washer to Trolley
Threaded Shaft
C2
Nut
C3
Lock
Washer
11
Insert Trolley Threaded
Shaft into Round Hole in
Trolley
B1
Trolley
Threaded
Shaft
C2
Nut
C3
Lock
Washer
Tighten the Chain
Desired Chain Tension
A2 Chain
1/4" (6 mm)
Base of Rail
Mid Length of Rail
Assembly of your opener is now complete.
ALL HARDWARE SHOWN ACTUAL SIZE
B1 Threaded Trolley Shaft
B4 Master Link
C2 Nut
C3 Lock Washer
8
B1
Trolley
Threaded
Shaft
INSTALLATION
IMPORTANT INSTALLATION INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
7. NEVER connect garage door opener to power source
until instructed to do so.
8. NEVER wear watches, rings or loose clothing while
installing or servicing opener. They could be caught
in garage door or opener mechanisms.
9. Install wall-mounted garage door control:
• within sight of the garage door
• out of reach of children at minimum height of
5 feet (1.5 m)
• away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to
garage door control.
11. Place manual release/safety reverse test label in
plain view on inside of garage door.
12. Upon completion of installation, test safety reversal
system. Door MUST reverse on contact with a 1-1/2"
high (3.8 cm) object (or a 2x4 laid flat) on the floor.
1. READ AND FOLLOW ALL INSTALLATION WARNINGS
AND INSTRUCTIONS.
2. Install garage door opener ONLY on properly
balanced and lubricated garage door. An improperly
balanced door may NOT reverse when required and
could result in SEVERE INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other
hardware MUST be made by a trained door systems
technician BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected
to garage door BEFORE installing opener to avoid
entanglement.
5. Install garage door opener 7 feet (2.13 m) or more
above floor.
6. Mount the emergency release within reach, but at
least 6 feet (1.8 m) above the floor and avoiding
contact with vehicles to avoid accidental release.
One-Piece Door
Sectional Door
If you have a sectional door, proceed to page 10 of
this manual.
If you have a one-piece door, proceed to the
One-Piece Door Installation Instructions included with
your garage door opener.
INSTALLATION
INSTRUCTIONS
FOR ONE-PIECE
DOORS
PAGE 10
9
INSTALLATION
To prevent possible SERIOUS INJURY or DEATH:
• Header bracket MUST be RIGIDLY fastened to
structural support on header wall or ceiling, otherwise
garage door might NOT reverse when required.
• NEVER try to loosen, move or adjust garage door,
springs, cables, pulleys, brackets, or their hardware,
ALL of which are under EXTREME tension.
INSTALL THE HEADER BRACKET
NOTE: You can fasten the header bracket within 4 feet
(1.2 m) of the left or right of the door center only if a
torsion spring or center bearing plate is in the way;
or you can attach it to the ceiling when clearance is
minimal.
Fasten header bracket securely to structural supports.
It may be necessary to use a 2x4 as a structural
support if installing on drywall or between two studs
as shown in Step 3. Securely fasten 2x4 to structural
supports using lag screws (not provided). Concrete
anchors must be used if mounting header bracket or
2x4 into masonry.
1
Mark the Center of the
Garage Door
Mark the center of the garage door on
door and wall and extend onto the ceiling
Level
(optional)
2
3
Determine the Highest Point of
Travel, and Draw Horizontal Line
for Header Bracket Placement
Add a 2x4 as a Structural Support
(If Necessary)
In some installations it may be necessary
to install a 2x4 across two studs to create a
location for header bracket or over drywall.
Mark a spot on the “center of the garage door”
line, 2" (5 cm) above the highest point of travel
of the garage door.
2" (5 cm)
Use lag screws (not provided) to secure 2x4
(structural support) into wood. Use concrete
anchors to secure 2x4 into masonry.
Highest Point
of Travel
10
MOUNT THE HEADER BRACKET
4
Horizontal Line
Highest
Point of
Travel
5
Mark Bracket Holes
Center bracket on the “center
of garage door” line and the
horizontal line made in Step 2.
A14 Bracket
Mark the top
and bottom
bracket holes
6
Drill Holes
Attach Bracket
Secure bracket
with lag screws
Drill two 3/16"
pilot holes
C16
Lag Screw
Center of
Garage Door
Ceiling Mount the Header Bracket (Optional)
NOTE: If your installation requires that the
header bracket be mounted to the ceiling. The
back edge of the bracket MUST NOT be further
than 6" (15 cm) from the header wall and the
arrow MUST point away from the header wall.
Center the bracket
on the “center of
garage door” line
A14 Bracket
Use holes on left and right side
to secure bracket
7
Attach Rail to the Header Bracket
A14 Header Bracket
A14
Header
Bracket
C4
Ring Fastener
Ceiling Mount
A14
Header
Bracket
C9 Clevis Pin
C4
Ring
Fastener
C9
Clevis
Pin
Mounting
Hole
Mounting
Hole
Garage Door
Opener Carton
NOTE: If the door spring is in the way,
you’ll need help. Have someone hold the
opener securely on a temporary support
to allow the rail to clear the spring.
ALL HARDWARE SHOWN ACTUAL SIZE
C16 Lag Screw
C9 Clevis Pin
11
C4 Ring Fastener
POSITION AND HANG MOTOR UNIT
1
To avoid possible SERIOUS INJURY from a falling
garage door opener, fasten it SECURELY to structural
supports of the garage.
Open Door to Full Open Position and Rest
Rail on a 2x4 to Position Opener at the
Proper Angle for Hanging from the Ceiling
To prevent damage to garage door, rest garage door
opener rail on 2x4 placed on top section of door.
If the top section or panel hits the trolley when you
raise the door, pull down on the trolley release arm to
disconnect inner and outer sections. Slide the outer
trolley toward the motor unit. The trolley can remain
disconnected until installation is completed.
2x4
NOTE: The garage door opener motor head will typically
sit lower than the header bracket, therefore, the rail will
be at an angle.
2
Attach Hanging Brackets to Ceiling and Fasten Motor Unit to Hanging Brackets
NOTE: Before the motor unit is secured to the ceiling, insure that the motor unit and rail are centered over
the door. If you mounted the header bracket off center, hang the motor unit the same distance. Concrete
anchors must be used if installing any brackets into masonry.
Option with finished or unfinished ceiling
Bracket (Not Provided)
(Not Provided)
Bolt 5/16"-18 x 7/8"
Lock Washer 5/16"
Nut 5/16"-18
C7 Hex Bolt
C3 Lock
Washer
C2 Nut
3
Option with unfinished ceiling
C6
Lag Screws or
Concrete Anchors
(Not Provided)
Measure
Distance
OR
C6 Lag Screws
C7 Hex Bolt
C3 Lock
Washer
C2 Nut
Remove
2x4
Remove the 2x4 and Close Door
Close door
ALL HARDWARE SHOWN ACTUAL SIZE
C6 Lag Screw
C7 Hex Bolt
12
C2 Nut
C3 Lock Washer
To prevent damage to garage door, reinforce inside of
door with angle iron both vertically and horizontally.
HORIZONTAL AND VERTICAL REINFORCEMENT
Horizontal and vertical reinforcement (not
provided) is needed for light weight garage doors
(fiberglass, aluminum, steel, doors with glass
panel, etc.).
Top of Door
A horizontal reinforcement brace should be long
enough to be secured to two or three vertical
supports. A vertical reinforcement brace should
cover the height of the top panel. Contact your
door manufacturer for more information regarding
reinforcement of your door.
Door Bracket
Location
Hardware
(not provided)
Door Arm Connects
Directly to Vertical
Reinforcement
Many door reinforcement kits provide for direct
attachment of the clevis pin and door arm. In this
case, you will not need the door bracket; proceed
to Connect Door Arm to Trolley section.
FASTEN THE DOOR BRACKET
1
2
Position Door Bracket
Mark and Drill 3/16" Holes
Position the door bracket on
the face of the door within the
following limits:
1. The top edge of the bracket
2"-4" (5-10 cm) below the
top edge of the door.
A15
Door Bracket
Center of
Garage Door
3
2. The top edge of the bracket
directly below any structural
support across the top of the
door.
Fasten Door Bracket
Bolt 5/16" x 2"
(Not Provided)
Wood doors
Metal, insulated or lightweight
factory reinforced doors
OR
UP
Center of
Garage Door
Center of
Garage Door
UP
C8
Self-Threading
Screws
ALL HARDWARE
SHOWN
ACTUAL SIZE
NOTE: The 1/4"-14 x 5/8" self-threading screws are
not intended for use on wood doors.
C8 Self-Threading Screw
13
ATTACH DOOR ARM TO TROLLEY
To prevent possible SERIOUS INJURY or DEATH from
a falling garage door:
• If possible, use emergency release handle to
disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced door
could result in an open door falling rapidly and/or
unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If rope
knot becomes untied, you could fall.
Attach Emergency Release Rope and Handle
1
Mount the emergency release
within reach, but at least 6 feet
(1.83 m) above the floor, avoiding
contact with vehicles to prevent
accidental release and secure with
a knot.
ENGAGED
C17 Rope
C18
Emergency
Release
Handle
NOTE: If it is necessary to cut the emergency release
rope, seal the cut end with a match or lighter to prevent
unraveling. Ensure the emergency release rope and handle
are above the top of all vehicles to avoid entanglement.
Overhand
Knot
RELEASED
CONNECT DOOR ARM TO TROLLEY
2
3
Pull Emergency Release Rope to
Disengage the Trolley
Slide Trolley Back 2" (5 cm) and Connect Straight
Door Arm to the Trolley
2" (5 cm)
C4 Ring Fastener
Pull Down
to Release
Trolley
Connect Straight
Door Arm to Trolley
C19 Clevis Pin
A5 Straight Door Arm
4
Connect Curved Door
Arm to the Door Bracket
5
Ensure Door is Fully Closed and
Connect Door Arms
C4 Ring Fastener
Connect Curved
Door Arm to
Door Bracket
C5
Clevis Pin
A1
Curved
Door
Arm
C2 Nut
C3
Lock
Washer
IMPORTANT: The groove on the
straight door arm MUST face
away from the curved door arm.
CORRECT
A5
Straight
Door
Straight
Arm
Door
Curved
Arm
Door
(Groove
facing out) Arm
C7 Hex Bolt
INCORRECT
Straight
Door Arm
Curved
Door Arm
A1 Curved Door Arm
ALL HARDWARE SHOWN ACTUAL SIZE
C4 Ring Fastener
C5 Clevis Pin
C19 Clevis Pin
C7 Hex Bolt
14
C3 Lock Washer
C2 Nut
INSTALLING THE DOOR CONTROL
1
Strip Door Control Wire
2
To prevent possible SERIOUS INJURY or DEATH from
electrocution:
• Be sure power is NOT connected BEFORE installing
Door Control.
• Connect ONLY to 24 VOLT low voltage circuit.
To prevent possible SERIOUS INJURY or DEATH from a
closing garage door:
• Install Door Control within sight of garage door, out of
reach of children at a minimum height of 5 feet
(1.5 m), and away from ALL moving parts of door.
• NEVER permit children to operate or play with door
control push buttons or remote controls.
• Activate door ONLY when it can be seen clearly, is
properly adjusted, and there are no obstructions to
door travel.
• ALWAYS keep garage door in sight until completely
closed. NEVER permit anyone to cross path of closing
garage door.
Connect Wire
to Door Control
Strip 7/16" (11 mm)
Insulation
A21 Door Control
Button
White
Wire
A6 Door Control: Multi-Function
Terminal
Screws
White Wire
Red/White
Wire
Terminal
Screws
3
Wire
Red/White Wire
Position Door Control, Route Door Control
Wire to Motor Unit and Secure with Insulated
Staples. Permanently Mount 2 Safety Labels
Using Adhesive Backing, Tacks or Staples,
If Necessary.
4
C1
Insulated
Staple
Door Control
Wire
Carefully Remove Cover
Multi-Function Door
Controls ONLY
C1
Insulated Staple
5 FEET
(1.5 m)
MINIMUM
LOCK
LIGHT
Do NOT strip any
insulation from the staples
5
Door Control Button
C10
Screw
6
Attach Door Control to Wall and Replace Cover
C13
Drywall
Anchors
Single Gang Box
Multi-Function
Door Control
C10
Screw
C13
Drywall
Anchors
OR
C11 Screw
Connect Door Control Wires
to Motor Unit
24V
Circuit
Red Terminal
Red/White
White
Wire
Terminal
White Wire
C11
Screw
To release or
insert wire,
push in tab with
screwdriver.
C10
Screw
Multi-Function Door Control:
If, No Gang Box is Present
Multi-Function Door Control:
Gang Box Installation
Antenna
ALL HARDWARE SHOWN ACTUAL SIZE
C10 Screw
C13 Drywall Anchors
15
C11 Screw
C1 Insulated Staples
INSTALLING THE LIGHT BULB(S)
1
To prevent possible OVERHEATING of the endpanel or
light socket:
• DO NOT use short neck or specialty light bulbs.
• DO NOT use halogen bulbs. Use ONLY incandescent.
To prevent damage to the opener:
• DO NOT use bulbs larger than 100W.
• ONLY use A19 size bulbs.
Flex Sides of Light Lens to
Remove Lens from Tabs
2
Rotate Light Lens Down
3
Install Standard Light Bulb(s)
(100W max) into Socket(s)
100 Watt (Max)
Standard Light Bulb
ELECTRICAL REQUIREMENTS
To prevent possible SERIOUS INJURY or DEATH from
electrocution or fire:
• Be sure power is NOT connected to the opener, and
disconnect power to circuit BEFORE removing cover
to establish permanent wiring connection.
• Garage door installation and wiring MUST be in
compliance with ALL local electrical and building
codes.
• NEVER use an extension cord, 2-wire adapter, or
change plug in ANY way to make it fit outlet. Be sure
the opener is grounded.
NOTE: Plug motor unit into grounded power outlet. If
a grounded outlet is not available, contact a qualified
electrician to install a proper outlet.
Plug Motor Unit into Power Outlet
RIGHT
WRONG
OR
If permanent wiring is required by your local code, follow procedure below. Disconnect power to the circuit
before removing cover to establish permanent wiring connections.
1
Remove Motor Unit
Screws and Cover
2
3
Remove Power Cord
Ground
Wire
Black
Wire
Green
Ground
Screw
Run Wire from
Outlet to Motor Unit
4
Ground
Tab
Black
Wire
Ground
Wire
White Wire
Black
Wire
White Wire
16
Black
Wire
Replace Motor Unit
Cover and Screws
INSTALL THE PROTECTOR SYSTEM®
To prevent SERIOUS INJURY or DEATH from a closing
garage door:
• Correctly connect and align the safety reversing
sensor. This required safety device MUST NOT
be disabled.
• Install the safety reversing sensor so beam is
NO HIGHER than 6" (15 cm) above garage floor.
The safety reversing sensor must be connected and
aligned correctly before the garage door opener will
move in the down direction.
NOTE: DO NOT operate the opener at this time.
IMPORTANT INFORMATION ABOUT THE SAFETY
REVERSING SENSOR
When properly connected and aligned, the sensor will
detect an obstacle in the path of its electronic beam. The
sending eye (with an amber indicator light) transmits an
invisible light beam to the receiving eye (with a green
indicator light). If an obstruction breaks the light beam
while the door is closing, the door will stop and reverse to
full open position, and the opener lights will flash 10 times.
If it is necessary to mount the units on the wall, the
brackets must be securely fastened to a solid surface such
as the wall framing. Extension brackets (see accessories)
are available if needed. If installing in masonry
construction, add a piece of wood at each location to
avoid drilling extra holes in masonry if repositioning is
necessary.
The units must be installed inside the garage so that the
sending and receiving eyes face each other across the
door, no more than 6" (15 cm) above the floor. Either can
be installed on the left or right of the door as long as the
sun never shines directly into the receiving eye lens.
The invisible light beam path must be unobstructed. No
part of the garage door (or door tracks, springs, hinges,
rollers or other hardware) may interrupt the beam while
the door is closing.
The mounting brackets are designed to clip onto the track
of sectional garage doors without additional hardware.
Safety Reversing Sensor
no higher than 6" (15 cm)
above floor
Invisible Light Beam
Protection Area
Safety Reversing Sensor
no higher than 6" (15 cm)
above floor
Facing the door from inside the garage
17
INSTALL THE PROTECTOR SYSTEM®
1
2
Assemble Safety Reversing Sensors
Mount Brackets
Garage door track installation (preferred)
A17 Safety Reversing Sensor
Door Track
A17
Safety
Reversing
Sensor
Indicator
Lens Light
C12
Carriage
Bolts
Sensor Beam
No Higher
Than 6" (15 cm)
Above Floor
A10
Safety Sensor
Bracket
C14 Wing Nut
Mount Brackets: Mounting Options
2a Floor installation (optional)
2b Wall installation (optional)
2c Wall installation with
Extension Brackets (optional)
Attach with concrete
anchors (Not provided)
Extension Bracket
(see Accessories)
Inside Garage Wall
(Provided
with
Extension
Bracket)
Fasten 2x4 to Wall with
Lag Screws (Not Provided)
OR
Sensor Beam No Higher
Than 6" (15 cm) Above Floor
NOTE: The safety reversing sensor must
be connected and aligned correctly
before the garage door opener will move
in the down direction.
OR
Sensor Beam
No Higher Than
6" (15 cm)
Above Floor
Lag Screws
(Not Provided)
Safety Reversing Sensors
MUST be aligned and no higher
than 6" (15 cm) above floor
(Provided with
Extension Bracket)
Safety Reversing Sensors
MUST be aligned and no higher
than 6" (15 cm) above floor
ALL HARDWARE SHOWN ACTUAL SIZE
C12 Carriage Bolt
C14 Wing Nut
18
Sensor Beam
No Higher Than
6" (15 cm)
Above Floor
WIRE SAFETY REVERSING SENSOR
Option A: Installation Without Pre-Wiring
3.1a Run Safety Reversing Sensor Wire to Motor Unit
3.2a Separate the Black/White and the White Wires
and Secure with Insulated Staples
PRE-WIRED INSTALLATIONS: If your garage already
has wires installed for the safety reversing sensors,
refer to the instructions on the following page.
Strip 7/16" (11 mm)
C1
Insulated Staple
7/16" (11 mm)
Strip 7/16 inch (11 mm) of insulation from each set
of wires. Separate the wires. Twist the white wires
together. Twist the white/black wires together.
3.3a Connect Safety Reversing Sensors to
Motor Unit
Insert the white wires into the
white terminal on the garage door
opener. Insert the white/black
wires into the grey terminal on the
garage door opener.
To insert or remove the wires
from the terminal, push in the
tab with a screwdriver tip.
ALL HARDWARE SHOWN ACTUAL SIZE
C1 Insulated Staples
19
WIRE SAFETY REVERSING SENSOR
Option B: Installation With Pre-Wiring
3.1b Cut Safety Reversing Sensor Wires
3.2b Strip Safety Reversing Sensor Wires and
Pre-Installed Wires
Cut the end of the
safety sensor wire,
making sure there is
enough wire to reach
the pre-installed
wires from the wall.
Separate the safety sensor wires and strip 7/16 inch (11 mm)
of insulation from each end. Choose two of the pre-installed
wires and strip 7/16 inch (11 mm) of insulation from each end.
Make sure that you choose the same color pre-installed wires
for each sensor.
7/16"
(11 mm)
Safety
sensor
wires
Pre-installed wires
7/16"
(11 mm)
3.3b Connect Wires Together
Connect the pre-installed wires to the sensor wires with wire
nuts making sure the colors correspond for each sensor. For
example, the white wire would connect to the yellow wire and
the white/black wire would connect to the purple wire.
Not Provided
Safety
sensor
wires
White
Yellow
(for example)
White/Black
3.4b Connect Like Colored Wires Together
Pre-installed
wires
Purple (for example)
3.5b Connect Wires to Garage Door Opener
Insert the wires that are connected to the white safety sensor
wires to the white terminal on the garage door opener. Insert the
wires that are connected to the white/black safety sensor wires
to the grey terminal on the garage door opener.
At the garage door opener, strip 7/16 inch (11 mm) of
insulation from each end of the wires previously chosen for
the safety sensors. Twist the like-colored wires together.
Purple
Yellow
(for example)
(for example)
Yellow
Purple
7/16"
(11 mm)
To insert or remove the wires
from the terminal, push in the
tab with a screwdriver tip.
20
ADJUSTMENT
Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
• Incorrect adjustment of garage door travel limits
will interfere with proper operation of safety reversal
system.
• If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
• After ANY adjustments are made, the safety reversal
system MUST be tested. Door MUST reverse on
contact with 1-1/2" (3.8 cm) high object (or 2x4 laid
flat) on floor.
ADJUSTMENT STEP 1
ADJUST THE UP AND DOWN TRAVEL LIMITS
Limit adjustment settings regulate the points at which the
door will stop when moving up or down.
To operate the opener, press the door control push bar.
Run the opener through a complete travel cycle.
• Does the door open and close completely?
• Does the door stay closed and not reverse
unintentionally when fully closed?
If your door passes both of these tests, no limit
adjustments are necessary unless the reversing test fails
(see Adjustment Step 3).
Adjustment procedures are outlined below. Read the
procedures carefully before proceeding to Adjustment
Step 2. Use a screwdriver to make limit adjustments. Run
the opener through a complete travel cycle after each
adjustment.
To prevent damage to vehicles, be sure fully open door
provides adequate clearance.
Cover Protection Bolt
NOTE: Repeated operation of the opener during
adjustment procedures may cause the motor to overheat
and shut off. Simply wait 15 minutes and try again.
NOTE: If anything interferes with the door’s upward travel,
it will stop. If anything interferes with the door’s downward
travel (including binding or unbalanced doors), it will
reverse.
2-4"
(5 cm10 cm)
HOW AND WHEN TO ADJUST THE LIMITS
• If the door does not open completely but opens at
least 5 feet (1.5 m):
Left Side Panel
Increase up travel. Turn the UP limit adjustment screw
clockwise. One turn equals 2" (5 cm) of travel.
Limit Adjustment Screws
ADJUSTMENT LABEL
NOTE: To prevent the trolley from hitting the cover
protection bolt, keep a minimum distance of 2-4"
(5-10 cm) between the trolley and the bolt.
Turn either limit adjustment screw the direction
of the arrow to increase trolley travel, turn in
the opposite direction to decrease travel
• If door does not open at least 5 feet (1.5 m):
Adjust the UP (open) force as explained in Adjustment
Step 2.
• If the opener reverses in fully closed position:
Decrease down travel. Turn the DOWN limit adjustment
screw clockwise. One turn equals 2" (5 cm) of travel.
• If the door does not close completely:
Increase down travel. Turn the DOWN limit adjustment
screw counterclockwise. One turn equals 2" (5 cm) of
travel.
• If the door reverses when closing and there is no
visible interference to travel cycle:
If the opener lights are flashing, the Safety Reversing
Sensors are either not installed, misaligned, or
obstructed.
21
Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing
garage door.
• Too much force on garage door will interfere with
proper operation of safety reversal system.
• NEVER increase force beyond minimum amount
required to close garage door.
• NEVER use force adjustments to compensate for a
binding or sticking garage door.
• If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
• After ANY adjustments are made, the safety reversal
system MUST be tested. Door MUST reverse on
contact with 1-1/2" (3.8 cm) high object (or 2x4 laid
flat) on floor.
ADJUSTMENT STEP 2
ADJUST THE FORCES
Force adjustment controls are located on the back panel
of the motor unit. Force adjustment settings regulate the
amount of power required to open and close the door.
If the forces are set too light, door travel may be
interrupted by nuisance reversals in the down direction
and stops in the up direction. Weather conditions can
affect the door movement, so occasional adjustment may
be needed.
The maximum force adjustment range is about 3/4 of a
complete turn. Do not force controls beyond that point.
Turn force adjustment controls with a screwdriver.
NOTE: If anything interferes with the door’s upward travel,
it will stop. If anything interferes with the door’s downward
travel (including binding or unbalanced doors), it will
reverse.
Force Adjustment Controls
HOW AND WHEN TO ADJUST THE FORCES
1. Test the DOWN (close) force
• Grasp the door bottom when the door is about halfway
through DOWN (close) travel. The door should reverse.
Reversal halfway through down travel does not
guarantee reversal on a 1-1/2" (3.8 cm) obstruction.
See Adjustment Step 3, page 23. If the door is hard to
hold or doesn’t reverse, decrease the DOWN (close)
force by turning the control counterclockwise. Make
small adjustments until the door reverses normally.
After each adjustment, run the opener through a
complete cycle.
Back Side Panel
• If the door reverses during the down (close) cycle
and the opener lights aren’t flashing, increase DOWN
(close) force by turning the control clockwise. Make
small adjustments until the door completes a close
cycle. After each adjustment, run the opener through a
complete travel cycle. Do not increase the force beyond
the minimum amount required to close the door.
FORCE ADJUSTMENT LABEL
Open Force Close Force
2. Test the UP (open) force
Force Settings:
1 = Lowest Force
9 = Maximum Force
• Grasp the door bottom when the door is about halfway
through UP (open) travel. The door should stop. If
the door is hard to hold or doesn’t stop, decrease UP
(open) force by turning the control counterclockwise.
Make small adjustments until the door stops easily
and opens fully. After each adjustment, run the opener
through a complete travel cycle.
• If the door doesn’t open at least 5 feet (1.5 m),
increase UP (open) force by turning the control
clockwise. Make small adjustments until door opens
completely. Readjust the UP limit if necessary. After
each adjustment, run the opener through a complete
travel cycle.
22
Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing
garage door.
• Safety reversal system MUST be tested every month.
• If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
• After ANY adjustments are made, the safety reversal
system MUST be tested. Door MUST reverse on
contact with 1-1/2" (3.8 cm) high object (or 2x4 laid
flat) on the floor.
ADJUSTMENT STEP 3
TEST THE SAFETY REVERSAL SYSTEM
Test
• With the door fully open, place a 1-1/2" (3.8 cm) board
(or a 2x4 laid flat) on the floor, centered under the
garage door.
• Operate the door in the down direction. The door must
reverse on striking the obstruction.
Adjust
• If the door stops on the obstruction, it is not traveling
far enough in the down direction. Increase the down
travel by turning the DOWN limit adjustment screw
counterclockwise 1/4 turn.
NOTE: On a sectional door, make sure limit adjustments
do not force the door arm beyond a straight up and
down position. See page 14.
• Repeat the test.
• When the door reverses on the 1-1/2" (3.8 cm) (or a
2x4 laid flat) board, remove the obstruction and run
the opener through 3 or 4 complete travel cycles to test
adjustment.
1-1/2" (3.8 cm) board (or a 2x4 laid flat)
TEST THE PROTECTOR SYSTEM ®
• Press the remote control push button to open the door.
• Place the opener carton in the path of the door.
Without a properly installed safety reversing sensor,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
• Press the remote control push button to close the door.
The door will not move more than an inch, and the
opener lights will flash.
The garage door opener will not close from a remote if the
indicator light in either sensor is off (alerting you to the
fact that the sensor is misaligned or obstructed).
If the opener closes the door when the safety reversing
sensor is obstructed (and the sensors are no more than
6" (25 mm) above the floor), call for a trained door
systems technician.
Safety Reversing Sensor
23
Safety Reversing Sensor
OPERATION
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
9. If one control (force or travel limits) is adjusted, the
other control may also need adjustment.
10. After ANY adjustments are made, the safety reversal
system MUST be tested.
11. Safety reversal system MUST be tested every month.
Garage door MUST reverse on contact with 1-1/2"
(3.8 cm) high object (or a 2x4 laid flat) on the floor.
Failure to adjust the garage door opener properly
may cause SEVERE INJURY or DEATH.
12. ALWAYS KEEP GARAGE DOOR PROPERLY
BALANCED (see page 2). An improperly balanced
door may NOT reverse when required and could
result in SEVERE INJURY or DEATH.
13. ALL repairs to cables, spring assemblies and
other hardware, ALL of which are under EXTREME
tension, MUST be made by a trained door systems
technician.
14. ALWAYS disconnect electric power to garage door
opener BEFORE making ANY repairs or removing
covers.
1. READ AND FOLLOW ALL WARNINGS AND
INSTRUCTIONS.
2. ALWAYS keep remote controls out of reach of
children. NEVER permit children to operate or play
with garage door control push buttons or remote
controls.
3. ONLY activate garage door when it can be seen
clearly, it is properly adjusted, and there are no
obstructions to door travel.
4. ALWAYS keep garage door in sight until completely
closed. NO ONE SHOULD CROSS THE PATH OF THE
MOVING DOOR.
5. NO ONE SHOULD GO UNDER A STOPPED,
PARTIALLY OPEN DOOR.
6. If possible, use emergency release handle to
disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced door
could result in an open door falling rapidly and/or
unexpectedly, causing SEVERE INJURY or DEATH.
7. NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
8. NEVER use handle to pull garage door open or closed.
If rope knot becomes untied, you could fall.
15.
USING YOUR GARAGE DOOR OPENER
Your Security✚® opener and hand-held remote control
have been factory-set to a matching code which changes
with each use, randomly accessing over 100 billion
new codes. Your opener will operate with up to eight
Security✚® remote controls and one Security✚® Keyless
Entry System. If you purchase a new remote, or if you
wish to deactivate any remote, follow the instructions in
the Programming section.
SAVE THESE
INSTRUCTIONS.
7. If fully open, the door will not close when the safety
reversing sensor beam is broken. The safety reversing
sensor has no effect in the opening cycle.
If the safety reversing sensor is not installed, or is
misaligned, the door won’t close from a hand-held remote.
However, you can close the door with the Door Control,
the Outside Keylock, or Keyless Entry, if you activate them
until down travel is complete. If you release them too
soon, the door will reverse.
The opener lights will turn on under the following
conditions: when the opener is initially plugged in; when
power is restored after interruption; when the opener is
activated.
They will turn off automatically after 4-1/2 minutes or
provide constant light when the Light feature on the
Multi-Function Door Control is activated. Bulb size is A19.
Bulb power is 100 watts maximum.
Security✚® light feature: Lights will also turn on when
someone walks through the open garage door. With a
Multi-Function Door Control, this feature may be turned off
as follows: with the opener lights off, press and hold the
light button for 10 seconds, until the light goes on, then off
again. To restore this feature, start with the opener lights
on, then press and hold the light button for 10 seconds
until the light goes off, then on again.
Activate your opener with any of the following:
• The hand-held Remote Control: Hold the push button
down until the door starts to move.
• The wall-mounted Door Control: Hold the push button
or bar down until the door starts to move.
• The Keyless Entry (See Accessories): If provided with
your garage door opener, it must be programmed
before use. See Programming.
When the opener is activated (with the safety reversing
sensor correctly installed and aligned)
1. If open, the door will close. If closed, it will open.
2. If closing, the door will reverse.
3. If opening, the door will stop.
4. If the door has been stopped in a partially open
position, it will close.
5. If obstructed while closing, the door will reverse. If
the obstruction interrupts the safety reversing sensor
beam, the opener lights will blink for five seconds.
6. If obstructed while opening, the door will stop.
24
USING THE WALL-MOUNTED DOOR CONTROL
The Multi-Function Door Control
Press the push bar/push button
to open or close the door. Press
again to reverse the door during
the closing cycle or to stop the
door while it’s opening.
CARE OF YOUR OPENER
Limit and Force Adjustments
Push
Bar
Weather conditions may cause
some minor changes in door
operation requiring some
readjustments, particularly during
the first year of operation.
Lock
Button
Light
Button
Light Feature
Pages 21 and 22 refer to the limit
and force adjustments. Only a
screwdriver is required. Follow the
instructions carefully.
Push
Button
Press the Light button to turn the
opener light on or off. It will not
control the opener lights when
the door is in motion. If you turn it on and then activate the
opener, the light will remain on for 4-1/2 minutes. Press
again to turn it off sooner. The 4-1/2 minute interval can
be changed to 1-1/2, 2-1/2, or 3-1/2 minutes as follows:
LIMIT CONTROLS
Open
Force
Close
Force
FORCE CONTROLS
Repeat the safety reverse test (page 23) after any
adjustment of limits or forces.
Maintenance Schedule
Every Month
1. Press and hold the Lock button until the light blinks
(about 10 seconds). A single blink indicates that the
timer is reset to 1-1/2 minutes.
• Manually operate door. If it is unbalanced or binding, call
a trained door systems technician.
2. Repeat the procedure and the light will blink twice,
resetting the timer to 2-1/2 minutes.
• Check to be sure door opens and closes fully. Adjust
limits and/or force if necessary (see pages 21 and 22).
3. Repeat again for a 3-1/2 minute interval, etc., up to a
maximum of four blinks and 4-1/2 minutes.
• Repeat the safety reverse test. Make any necessary
adjustments (see Adjustment Step 3).
Lock Feature
Two Times a Year
Designed to prevent operation of the door from handheld remote controls. However, the door will open and
close from the Door Control, the Outside Keylock and the
Keyless Entry Accessories.
• Check chain tension. Disconnect trolley first. Adjust if
necessary.
Every Year
• Oil door rollers, bearings and hinges. The opener does
not require additional lubrication. Do not grease door
tracks.
To activate, press and hold the Lock button for 2 seconds.
The push bar light will flash as long as the Lock feature
is on.
To turn off, press and hold the Lock button again for
2 seconds. The push bar light will stop flashing. The Lock
feature will also turn off whenever the “Learn” button on
the motor unit panel is activated.
TO OPEN THE DOOR MANUALLY
To prevent possible SERIOUS INJURY or DEATH from
a falling garage door:
• If possible, use emergency release handle to
disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced
door could result in an open door falling rapidly and/
or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If
rope knot becomes untied, you could fall.
Disconnect the trolley:
The door should be fully closed if possible. Pull down
on the emergency release handle (so that the trolley
release arm snaps into a vertical position) and lift the door
manually. The lockout feature prevents the trolley from
reconnecting automatically, and the door can be raised and
lowered manually as often as necessary.
To re-connect the trolley:
Pull the emergency release handle toward the opener at
an angle so that the trolley release arm is horizontal. The
trolley will reconnect on the next UP or DOWN operation,
either manually or by using the door control or remote.
Trolley
Trolley
Release Arm
(In Manual
Disconnect
Position)
Manual disconnect position
25
Trolley
Emergency
Release Handle C18
(Down and Back)
Trolley
Release
Arm
Lockout position
HAVING A PROBLEM?
Bell Wire
Sending Eye
Safety Reversing Sensor
(Amber Indicator Light)
Safety Reversing Sensor
“Learn”
Button
LED or
Diagnostic
LED
1. My door will not close and the light bulbs blink on
my motor unit: The safety reversing sensor must be
connected and aligned correctly before the garage
door opener will move in the down direction.
•
Verify the safety reversing sensors are properly
installed, aligned and free of any obstructions.
Refer to Install The Protector System®.
•
Check diagnostic LED for flashes on the motor unit
then refer to the Diagnostic Chart on the following
page.
5. My lights will not turn off when door is open:
•
•
Verify your Multi-Function door control is not
blinking. If it is blinking, deactivate the Lock Mode
following the instructions for Using the
Multi-Function Door Control.
•
Reprogram remotes following the programming
instructions. Refer to Programming.
•
If remote will still not activate your door, check
diagnostic LED for flashes on motor unit then refer
to Diagnostic Chart on the following page.
3. My door reverses for no apparent reason: Repeat
safety reverse test after adjustments to force or travel
limits. The need for occasional adjustment for the
force and limit settings is normal. Weather conditions
in particular can affect door travel.
•
Manually check door for balance or any binding
problems.
•
Refer to Adjust the Forces.
The garage door opener is equipped with a
security light feature. This feature activates the
light on when the safety reversing sensor beam
has been obstructed. Refer to Using the Wall
Mounted Door Control, Light Feature.
6. My motor unit hums briefly:
2. My remotes will not activate the door:
•
First verify that the trolley is against the stop bolt.
•
Release the door from the opener by pulling the
Emergency Release Rope.
•
Manually bring the door to a closed position.
•
Loosen the chain by adjusting the outer nut 4 to 5
turns. This relieves the tension.
•
Run the motor unit from the remote control or
door control. The trolley should travel towards
the door and stop. If the trolley re-engages with
the door, pull the Emergency Release Rope to
disengage.
•
Decrease the up travel by turning the UP Travel
adjustment screw 2 full turns away from the
arrow.
•
If the trolley does not move away from the bolt,
repeat the steps above.
7. My motor unit clicks:
•
4. My door reverses for no apparent reason after fully
closing and touching the floor: Repeat safety reverse
test after adjustments to force or travel limits. The
need for occasional adjustment for the force and limit
settings is normal. Weather conditions in particular
can affect door travel.
•
Receiving Eye
Safety Reversing Sensor
(Green Indicator Light)
Refer to Adjust the UP and DOWN Travel Limits.
Decrease down travel by turning DOWN limit
adjustment screw clockwise.
26
Motor is overheated. Allow 15 minutes for motor
to cool and try again.
DIAGNOSTIC CHART
Your garage door opener is programmed with
self-diagnostic capabilities. The “Learn” button/diagnostic
LED will flash a number of times then pause signifying
it has found a potential issue. Consult Diagnostic Chart
below.
Bell Wire
Diagnostics
Located On
Motor Unit
LED or
Diagnostic
LED
Safety Reversing Sensor
1 FLASH
Safety reversing sensors wire
shorted or black/white wire
reversed.
OR
2 FLASHES
Safety reversing sensors wire
open (broken or disconnected).
Installed Safety
Reversing Sensor
“Learn”
Button
Symptom: One or both of the Indicator lights on the safety reversing
sensors do not glow steady.
• Inspect sensor wires for a short (staple in wire), correct wiring polarity
(black/white wires reversed), broken or disconnected wires, replace/attach
as needed.
• Disconnect all wires from back of motor unit.
• Remove sensors from brackets and shorten sensor wires to 1-2 ft.
(30-60 cm) from back each of sensor.
• Reattach sending eye to motor unit using shortened wires. If sending eye
indicator light glows steadily, attach the receiving eye.
• Align sensors, if the indicator lights glow replace the wires for the sensors. If
the sensor indicator lights do not light, replace the safety reversing sensors.
3 FLASHES
Door control or wire shorted.
Symptom: LED is not lit on door control.
• Inspect door control/wires for a short (staple in wire), replace as needed.
• Disconnect wires at door control, touch wires together. If motor unit
activates, replace door control.
• If motor unit does not activate, disconnect door control wires from motor
unit. Momentarily short across red and white terminals with jumper wire. If
motor unit activates, replace door control wires.
4 FLASHES
Safety reversing sensors slightly
misaligned (dim or flashing LED).
5 FLASHES
Motor overheated or possible
RPM sensor failure. Unplug to
reset.
Symptom: Sending indicator light glows steadily, receiving indicator
light is dim or flashing.
• Realign receiving eye sensor, clean lens and secure brackets.
• Verify door track is firmly secured to wall and does not move.
Symptom: Motor has overheated; the motor unit does not operate or
trolley is stuck on stop bolt = Motor unit hums briefly; RPM Sensor =
Short travel 6-8" (15-20 cm).
• Unplug unit to reset. Try to operate motor unit, check diagnostic code.
• If it is still flashing 5 times and motor unit moves 6-8" (15-20 cm), replace
RPM sensor.
• If motor unit doesn’t operate, motor unit is overheated. Wait 15 minutes and
retry. If motor unit still will not operate replace logic board.
6 FLASHES
Motor Circuit Failure. Replace
Receiver Logic Board.
Symptom: Motor unit doesn’t operate.
• Replace logic board because motor rarely fails.
27
PROGRAMMING
NOTICE: If this Security✚® garage door opener is operated with a non-rolling code transmitter, the technical measure
in the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The
owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code
transmitter to circumvent that technical measure.
Your garage door opener has already been programmed at the factory to operate with your hand-held remote control.
The door will open and close when you press the push button.
TO ADD OR REPROGRAM AN ADDITIONAL HAND-HELD REMOTE CONTROL
Below are instructions for programming your opener to operate with additional Security✚® 315 MHz remote controls.
Using the “Learn” Button
Using the Multi-Function Door Control
1. Press and hold the button on the
hand-held remote* that you wish to
operate your garage door.
1. Press and release the “learn” button on
the motor unit. The learn indicator light
will glow steadily for 30 seconds.
2. While holding the remote button, press
and hold the light button on the
Multi-Function Door Control.
2. Within 30 seconds, press and hold the
button on the hand-held remote* that
you wish to operate your garage door.
3. Continue holding both buttons while you
press the push bar on the Multi-Function
Door Control (all three buttons are held).
3. Release the button when the motor unit
lights blink. It has learned the code. If
light bulbs are not installed, two clicks
will be heard.
4. Release buttons when the motor unit
lights blink. It has learned the code. If
light bulbs are not installed, two clicks
will be heard.
TO CONTROL THE OPENER LIGHTS
*3-BUTTON REMOTES 315 MHZ
Only available with Multi-Function Door Control:
If provided with your garage door opener, the large button
is factory programmed to operate it. Additional buttons
on any Security✚® multi-function remote or mini-remote
can be programmed to
operate other Security✚®
garage door openers.
In addition to operating the door, you may program the
remote to operate the lights.
1. With the door closed, press and
hold a small remote button that
you want to control the light.
2. Press and hold the Light button on
the Multi-Function door control.
3. While holding the Light button, press and hold the Lock
button on the door control.
4. After the opener lights flash, release all buttons.
28
TO ADD, REPROGRAM OR CHANGE A KEYLESS ENTRY PIN
NOTE: Your new Keyless Entry must be programmed to operate your garage door opener.
Using the “Learn” Button
Using the Multi-Function Door Control
NOTE: This method requires two people if the Keyless
Entry is already mounted outside the garage.
1. Press and release the “learn” button on
motor unit. The learn indicator light will
glow steadily for 30 seconds.
1. Enter a four digit personal identification
number (PIN) of your choice on the
keypad. Then press and hold ENTER.
2. Within 30 seconds, enter a four digit
personal identification number (PIN) of
your choice on the keypad. Then press
and hold the enter button.
2. While holding the ENTER button, press
and hold the LIGHT button on the
Multi-Function Door Control.
3. Continue holding the ENTER and LIGHT
buttons while you press the push bar on
the Multi-Function Door Control (all three
buttons are held).
3. Release the button when the motor unit
lights blink. It has learned the code. If
light bulbs are not installed, two clicks
will be heard.
4. Release buttons when the motor unit
lights blink. It has learned the code. If
light bulbs are not installed, two clicks
will be heard.
TO CHANGE AN EXISTING, KNOWN PIN
If the existing PIN is known, it may be changed by one
person without using a ladder.
1. Press the four buttons for the present PIN, then press
and hold the # button.
The opener light will blink twice. Release the # button.
2. Press the new 4-digit PIN you have chosen, then
press ENTER.
The motor unit lights will blink once when the PIN has
been learned.
Test by pressing the new PIN, then press ENTER. The door
should move.
29
TO SET A TEMPORARY PIN
You may authorize access by visitors or service people
with a temporary 4-digit PIN. After a programmed number
of hours or number of accesses, this temporary PIN
expires and will no longer open the door. It can be used to
close the door even after it has expired. To set
a temporary PIN:
3. To set the number of hours this temporary PIN will
work, press the number of hours (up to 255), then
press ✽.
OR
3. To set the number of times this temporary PIN will
work, press the number of times (up to 255), then
press #.
1. Press the four buttons for your personal entry PIN
(not the last temporary PIN), then press and hold
the ✽ button.
The opener light will blink once when the temporary PIN
has been learned.
The opener light will blink three times. Release the
button.
Test by pressing the four buttons for the temporary
PIN, then press ENTER. The door should move. If the
temporary PIN was set to a certain number of openings,
remember that the test has used up one opening. To clear
the temporary password, repeat steps 1-3, setting the
number of hours or times to 0 in step 3.
2. Press the temporary 4-digit PIN you have chosen, then
press ENTER.
The opener light will blink four times.
One Button Close: Opener can be closed by pressing only the ENTER button if the one button close feature has been
activated. This feature has been activated at the factory. To activate or deactivate this feature press and hold buttons
1 and 9 for 10 seconds. The keypad will blink twice when the one button close is active. The keypad will blink four times
when one button close is deactivated.
TO ERASE ALL CODES FROM MOTOR UNIT MEMORY
To deactivate any unwanted remote, first erase all codes:
Press and hold the “learn” button on motor unit until the
learn indicator light goes out (approximately 6 seconds).
All previous codes are now erased. Reprogram each
remote or keyless entry you wish to use.
THE REMOTE CONTROL BATTERY
To prevent possible SERIOUS INJURY or DEATH:
• NEVER allow small children near batteries.
• If battery is swallowed, immediately notify doctor.
To reduce risk of fire, explosion or chemical burn:
• Replace ONLY with 3V2032 coin batteries.
• DO NOT recharge, disassemble, heat above 100° C
(212° F) or incinerate.
To replace battery, use the visor clip or screwdriver
blade to pry open the case as shown. Insert battery
positive side up (+).
Dispose of old battery properly.
Replace the battery with only 3V2032 coin cell batteries.
Battery
positive
side up (+)
NOTICE: To comply with FCC and or Industry Canada (IC) rules,
adjustment or modifications of this receiver and/or transmitter
are prohibited, except for changing the code setting or replacing
the battery. THERE ARE NO OTHER USER SERVICEABLE PARTS.
Tested to Comply with FCC Standards FOR HOME OR OFFICE
USE. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
30
REPAIR PARTS
RAIL ASSEMBLY PARTS
1
4
2
6
3
KEY PART
NO. NO.
DESCRIPTION
1
2
3
4
5
6
Master link kit
Complete trolley assembly
Complete Rail
Chain idler pulley
Chain and cable
“U” bracket
4A1008
41C5141-1
41A5665
144C56
41A5807
12D598-1
NOT SHOWN
183A163
Wear pads
19A47
Cover protection bolt spacer
5
INSTALLATION PARTS
2
15
KEY PART
NO. NO.
6
4
1
5
3
7
4
8
1
41C494-2
Multi-Function door control
panel
2
950D
Single-button remote control
3
953D
3-button remote control
4
10A20
3V2032 Lithium battery
5
29B137
Remote control visor clip
6
41A2828
Emergency release rope and
handle assembly
7
41B4494-1
2-Conductor bell wire - white
and white/red
8
41A5047-2
Header bracket with clevis pin
and fastener
9
41A5047-1
Door bracket with clevis pin
and fastener
10
178B35
Curved door arm section
11
178B34
Straight door arm section
12
12B776
Hanging brackets
13
41A5034
Safety reversing sensor kit
(receiving and sending eyes)
with 3' (.9 m) 2-conductor
bell wire
14
41A5266-1
Safety reversing sensor
brackets (2)
15
41A4166
Door Control Button
41A5258-22
Installation hardware bag
114A4254
Assembly/installation manual
114A3163
Installation instructions for
one-piece doors
10
9
11
12
DESCRIPTION
14
13
NOT SHOWN
31
MOTOR UNIT ASSEMBLY PARTS
17
1
2
3
5
16
5
9
15
4
6
18
12
7
6
14
13
8
Brown
Wire
11
10
(Down)
Contact
LIMIT SWITCH
ASSEMBLY
Grey Wire
Drive
Gear
Center Limit
Contact
(Up)
Contact
Yellow Wire
KEY PART
NO. NO.
DESCRIPTION
KEY PART
NO. NO.
DESCRIPTION
1
41A5615
Chain Spreader
13
41A2818
Limit switch drive and retainer
2
41C4220A
Gear and sprocket assembly
Complete with: Spring washer,
thrust washer, retaining ring,
bearing plate, roll pins (2), drive
gear and worm gear, helical gear
with retainer and grease
14
41A2822-1
Interrupter cup assembly
15
41C4398A
RPM sensor assembly
16
41AC050-1M Receiver logic board assembly
(PD210D/PD212D/HD200D
248730/LW2000)
41AC050-2M Receiver logic board assembly
(PD610D/PD612D/HD400D
LW3000)
Complete with: Logic board,end
panel with all labels, light socket
3
41B4245
Line cord
4
41A5484-1
End panels with all labels
(PD610D/PD612D/HD400D
LW3000)
41D181
End panels with all labels
(PD210D/PD212D/LW2000
HD200D/248730)
17
18
5
4A1344
Light socket
6
108D79
Lens
7
30B532
1/2 HP Capacitor
8
12A373
Capacitor bracket
41C5497
High voltage wire harness assembly
41C5498
Low voltage wire harness assembly
41D180-1
End panels with all labels
(PD610D/PD612D/HD400D
LW3000)
41A5484-1
9
41A3150
Terminal block with screws
End panels with all labels
(PD210D/PD212D/LW2000
HD200D/248730)
10
41A5525-5
Cover
NOT SHOWN
11
41D3452
Limit switch assembly
41A2826
Motor shaft bearing kit
12
41D3058
Universal replacement motor and
bracket assembly Complete with:
Motor, worm, bracket, bearing
assembly, RPM sensor
41A2825
Opener assembly hardware kit
32
ACCESSORIES
953D
SECURITY✚® 3-Button Remote
Control :
940D
SECURITY✚® 3-Button Mini Remote
Control :
With key ring and fastening strip.
935CB
Motion Detecting Control Panel:
Multi-function door control with motion
sensor that automatically turns opener
lights on for 5 minutes when it detects a
person entering the garage. Sensor can be
easily deactivated when desired.
945CB
:
Enables homeowner to operate garage
door opener from outside by entering
a password on a specially designed
keyboard. Also can add a temporary
password for visitors or service persons.
This temporary password can be limited
to a programmable number of hours or
entries.
Includes visor clip.
956D
SECURITY✚® Keyless Entry
7702CB
Outside Quick Release:
Required for a garage with NO access door.
7708CB
Multi-Function Door Control Panel:
8 Foot (2.4 m) Rail Extension Kit:
To allow an 8 foot (2.4 m) door to
open fully.
Provides a Lock feature which prevents
operation of garage door opener from
portable remotes and a Light feature for
constant light.
7710CB
10 foot (3 m) Rail Extension Kit:
To allow a 10 foot (3 m) door to open fully.
BIK01
Installation Upgrade Kit:
The Installation Upgrade Kit
includes all components needed to hang
garage door openers up to 24” (61 cm)
from the ceiling.
41A5281
Extension Brackets:
(Optional) For safety reversing sensor
installation onto the wall or floor.
To order call: 1-800-528-9131.
33
WARRANTIES
CHAMBERLAIN 1 YEAR LIMITED WARRANTY
6 YEAR MOTOR LIMITED WARRANTY
PD210D, PD212D, 248730, LW2000 & HD200D
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is
originally installed, that it is free from defect in materials and/or workmanship for a period of 1 YEAR from the date of purchase and
that the MOTOR is free from defect in materials and/or workmanship for a period of 6 YEARS from the date of purchase. The proper
operation of this product is dependent on your compliance with the instructions regarding installation, operation, maintenance and
testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call
1-800-528-9131, toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for
warranty repair. You will be advised of shipping instructions when you call. Please include a brief description of the problem and a
dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which
upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole
option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s
sole option.
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE 1 YEAR LIMITED WARRANTY PERIOD SET FORTH
ABOVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE LIMITED IN DURATION TO THE 6 YEARS
LIMITED WARRANTY PERIOD FOR THE MOTOR, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD.
Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS
LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR
CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE,
UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR
REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR
HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS
LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT DETERMINES
THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY.
NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion
may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
CHAMBERLAIN 1 YEAR LIMITED WARRANTY
LIFETIME MOTOR LIMITED WARRANTY
PD610D & PD612D
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is
originally installed, that it is free from defect in materials and/or workmanship for a period of 1 YEAR from the date of purchase and that
the MOTOR is free from defect in materials and/or workmanship for the lifetime of the product. The proper operation of this product is
dependent on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to comply strictly
with those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call
1-800-528-9131, toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for
warranty repair. You will be advised of shipping instructions when you call. Please include a brief description of the problem and a
dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which
upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole
option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s
sole option.
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE 1 YEAR LIMITED WARRANTY PERIOD SET FORTH
ABOVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE LIMITED IN DURATION TO THE LIFETIME
LIMITED WARRANTY PERIOD FOR THE MOTOR, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD.
Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS
LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR
CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE,
UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR
REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR
HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS
LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT DETERMINES
THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY.
NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion
may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state
to state
34
CHAMBERLAIN® TWO-YEAR LIMITED WARRANTY
TEN-YEAR MOTOR LIMITED WARRANTY
HD400D & LW3000
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is
originally installed, that it is free from defect in materials and/or workmanship for a period of two years from the date of purchase and
that the motor is free from defect in materials and/or workmanship for a period of ten years from the date of purchase. The proper
operation of this product is dependent on your compliance with the instructions regarding installation, operation, maintenance and
testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131,
toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty repair.
You will be advised of shipping instructions when you call. Please include a brief description of the problem and a dated proof-ofpurchase receipt with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt
by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no
cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TWO-YEAR LIMITED
WARRANTY PERIOD SET FORTH ABOVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE
LIMITED IN DURATION TO THE TEN-YEAR LIMITED WARRANTY PERIOD FOR THE MOTOR, AND NO IMPLIED WARRANTIES
WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE
CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE
TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS
PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT
BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE
DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES.
THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT
DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING
IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH
OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS
PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or
exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary
from state to state
35
CHAMBERLAIN® SERVICE IS ON CALL
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS YOUR TELEPHONE.
SIMPLY DIAL OUR TOLL FREE NUMBER:
1-800-528-9131
www.chamberlain.com
For professional installation, parts and service, contact your local CHAMBERLAIN®
dealer. Look for him in the Yellow Pages or call our Service number for a list of dealers in
your area.
HOW TO ORDER REPAIR PARTS
Selling prices will be furnished on request, or parts will be shipped at prevailing prices and you
will be billed accordingly.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING INFORMATION:
• PART NUMBER
• PART NAME
• MODEL NUMBER
ADDRESS ORDERS TO:
THE CHAMBERLAIN GROUP, INC.
Technical Support Group
6050 S. Country Club Road
Tucson, Arizona 85706
SERVICE INFORMATION TOLL FREE NUMBER:
1-800-528-9131
114A4254F
© 2012, The Chamberlain Group
All Rights Reserved