Chamberlain 349544 Garage Door Opener User Manual

CONTENTS
Preparation . . . . . . . . . . . . . . . .2-5
Belt Drive Battery Backup Garage Door Opener
Models
HD920EV • 349544 • WD962KEV • WD962KPEV
Assembly . . . . . . . . . . . . . . . . 6-10
Installation . . . . . . . . . . . . . . 11-20
Install the Door Control . . . . . . 21-23
Install the Protector System® . . 23-26
Power. . . . . . . . . . . . . . . . . . 27-28
Adjustments . . . . . . . . . . . . . 29-31
FOR RESIDENTIAL USE ONLY
■ Please read this manual and the enclosed safety materials carefully!
Battery Backup. . . . . . . . . . . . 32-33
Operation . . . . . . . . . . . . . . . . . 34
■ Fasten the manual near the garage door after installation.
Features . . . . . . . . . . . . . . . . . . 35
■ The door WILL NOT CLOSE unless the Protector System® is connected and properly
aligned.
Door Control . . . . . . . . . . . . . 36-38
■ Periodic checks of the garage door opener are required to ensure safe operation.
To Erase the Memory . . . . . . . . . 40
■ The model number label is located on the left side panel of your garage door opener.
To Open the Door Manually . . . . . 41
■ This garage door opener is compatible with MyQ™ and Security✚ 2.0™ accessories.
Maintenance . . . . . . . . . . . . . . . 42
■ DO NOT enable the Timer-to-Close feature if you are installing the garage door opener
on a one-piece door. The Timer-to-Close is to be used ONLY with sectional doors.
Remote Control . . . . . . . . . . . 39-40
Troubleshooting. . . . . . . . . . . 43-44
Repair Parts . . . . . . . . . . . . . 45-46
Accessories. . . . . . . . . . . . . . . . 47
Warranty. . . . . . . . . . . . . . . . . . 48
Write down the following information for
future reference:
Model Number:
.
Serial Number:
www.chamberlain.com
Date of Purchase:
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
Preparation
Safety Symbol and Signal
Word Review
This garage door opener has been designed and
tested to offer safe service provided it is installed,
operated, maintained and tested in strict
accordance with the instructions and warnings
contained in this manual.
When you see these Safety Symbols and Signal
Words on the following pages, they will alert you
to the possibility of serious injury or death if you
do not comply with the warnings that accompany
them. The hazard may come from something
mechanical or from electric shock. Read the
warnings carefully.
Mechanical
Electrical
When you see this Signal Word on the following
pages, it will alert you to the possibility of damage
to your garage door and/or the garage door
opener if you do not comply with the cautionary
statements that accompany it. Read them
carefully.
Check the Door
1. Disable locks and remove any ropes
connected to the garage door.
2. Lift the door halfway up. Release the
door. If balanced, it should stay in
place, supported entirely by its springs.
3. Raise and lower the door to check for
binding or sticking. If your door binds,
sticks, or is out of balance, call a trained
door systems technician.
4. Check the seal on the bottom of the
door. Any gap between the floor and
the bottom of the door must not exceed
1/4 inch (6 mm). Otherwise, the safety
reversal system may not work properly.
5. The opener should be installed above
the center of the door. If there is a
torsion spring or center bearing plate
in the way of the header bracket, it may
be installed within 4 feet (1.2 m) to the
left or right of the door center.
See page 13.
To prevent possible SERIOUS NJURY or
DEATH:
• ALWAYS call a trained door systems
technician if garage door binds, sticks, or
is out of balance. An unbalanced garage
door may NOT reverse when required.
• NEVER try to loosen, move or adjust
garage door, door springs, cables,
pulleys, brackets or their hardware,
ALL of which are under
EXTREME tension.
• Disable ALL locks and remove ALL ropes
connected to garage door BEFORE
installation and operating garage door
opener to avoid entanglement.
To prevent damage to garage door and
opener:
• ALWAYS disable locks BEFORE
installing and operating the opener.
• ONLY operate garage door opener at
120 V, 60 Hz to avoid malfunction and
damage.
Torsion Spring OR
Extension Spring
2
Preparation
üAdditional items you may need:
Tools Needed
Survey your garage area to see if you will need
any of the following items:
q (2) 2X4 PIECES OF WOOD
q
q
q
q
q
q
May be used to fasten the header bracket to
the structural supports. Also used to position
the garage door opener during installation
and for testing the safety reversing sensors.
SUPPORT BRACKET AND FASTENING
HARDWARE
Must be used if you have a finished ceiling in
your garage.
EXTENSION BRACKETS (MODEL
41A5281) OR WOOD BLOCKS
Depending upon garage construction,
extension brackets or wood blocks may be
needed to install the safety reversing sensor.
FASTENING HARDWARE
Alternate floor mounting of the safety
reversing sensor will require hardware not
provided.
OUTSIDE QUICK RELEASE
(MODEL 7702CB)
Required for a garage with NO access door.
DOOR REINFORCEMENT
Required if you have a lightweight steel,
aluminum, fiberglass or glass panel door.
RAIL EXTENSION KIT
Required if your garage door is more than 7
feet (2.13 m) high.
5/32
3/16
5/16
1
2
1/2
1/4
5/8
7/16
9/16
7/16
3
Preparation
Carton Inventory
Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessories vary depending on the garage door opener model purchased. Depending on your
model, other accessories may be included with your garage door opener. Instructions for these accessories will be attached to the accessory and are not included in this manual. If anything is missing, carefully
check the packing material. Parts may be stuck in the foam. Hardware for assembly and installation is shown on the next page. Save the carton and packing material until the installation and adjustment is
complete. The images throughout this manual are for reference only and your product may look different.
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
L.
M.
N.
O.
P.
Header bracket
Pulley
Door bracket
Curved door arm
Straight door arm
(Packaged inside rail section)
Trolley
NOTE: Be sure to assemble the trolley
before sliding onto rail.
Emergency release rope and handle
Rail (1 front and 4 center sections)
Hanging brackets (2)
(Packaged inside rail section)
Garage door opener
Sprocket cover and screws
“U” bracket
Belt
Door control (Motion-Detecting Control
Panel or Smart Control Panel®)
Remote control
The Protector System®
Safety reversing sensors with 2 conductor
white and white/black wire attached:
Sending Sensor (1), Receiving Sensor (1),
and Safety Sensor Brackets (2)
A
B
F
C
OR
D
M
E
G
N
H
K
L
I
P
NOT SHOWN
J
White and red/white wire
Owner's manual
O
4
Preparation
Carton Inventory
ASSEMBLY HARDWARE
H2
H3
Bolt
1/4"-20x1-3/4" (2)
INSTALLATION HARDWARE
H11
H10
Bolt
Lag Screw 5/16"-18x1-7/8" (2)
H12
H1
H19
Lag Screw 5/16"-9x1-5/8" (2)
Clevis Pin 5/16"x1-1/2"
Ring Fastener (3)
H13
H14
Clevis Pin 5/16"x1-1/4"
Clevis Pin 5/16"x1"
Threaded
Shaft
with
H8
H5
Spring
Trolley Nut
Master Link
H16
H15
H17
H18
Carriage Bolt 1/4"-20x1/2" (2)
Wing Nut 1/4"-20 (2)
Hex Bolt 5/16"-18x7/8" (4)
Self-Threading Screw
1/4"-14x5/8" (2)
H4
Lock Nut 1/4"-20 (2)
H20
H21
Nut 5/16"-18 (8)
Lock Washer 5/16"-18 (7)
H9
H6
Nut 3/8"
H7
Hex Screw #8x3/8" (3)
(packed with the
sprocket cover)
DOOR CONTROL HARDWARE
Lock Washer 3/8"
Screw 6-32x1" (2)
Screw 6ABx1-1/2" (2)
Insulated
Staples
Drywall Anchors (2)
5
Assembly
1 Assemble the rail and trolley
To avoid installation difficulties, do not run the
garage door opener until instructed to do so.
To prevent NJURY from pinching, keep hands
and fingers away from the joints while assembling
the rail.
Outer Trolley
To garage
door opener
1.1 Assemble the trolley by sliding the inner
trolley into the outer trolley.
1.2 Carefully remove the straight door arm
1.3
1.4
1.5
1.6
1.7
Inner Trolley
and hanging brackets packaged inside the
front rail.
Align the rails on a flat surface as shown.
The front rail has a cut out window near
the end. Make sure that the larger hole on
the front rail is facing up.
Slide the tapered end of each rail section
into the larger end of the rail section in
front of it. The tabs along the side will lock
in place. All holes in the rail sections
should face up.
Insert a screwdriver into the hole shown
(this will temporarily keep the trolley from
sliding off the end of the rail).
Check to make sure that the 4 plastic wear
pads are inside the inner trolley. If they are
missing check all the packing material and
snap them back into place.
Slide the trolley along the rail toward the
screwdriver as shown.
Trolley
Wear Pads
6
Assembly
2 Fasten the rail to the garage door opener
To avoid SERIOUS damage to garage door
opener, use ONLY those bolts/fasteners
mounted in the top of the opener.
Bolts
NOTE: ONLY use the bolts removed from the
garage door opener. Place the garage door
opener on the packing material to prevent
scratching.
“U” Bracket
H2
2.1 Insert the bolt (H2) into the hole on the
HARDWARE
2.2
2.3
H2
Bolt 1/4"-20x1-3/4"
H4
Lock Nut 1/4"-20
(Mounted in the
garage door opener)
2.4
2.5
back end of the rail as shown. Tighten
securely with the lock nut (H4). Do not
overtighten.
Remove the two bolts from the top of the
garage door opener.
Place the “U” bracket, flat side down onto
the garage door opener and align the
bracket hole with the bolt holes. Fasten the
“U” bracket with the previously removed
bolts.
Prop up the end of the rail on the carton to
help align it with the “U” bracket.
Slide the rail onto the “U” bracket, until it
reaches all the stops on the top and sides
of the “U” bracket.
Cover
Protection
Bolt Hole
H4
SLIDE RAIL TO
STOPS ON TOP AND
SIDES
Carton
7
Assembly
3 Install the pulley
H3
Bolt
HARDWARE
H2
Bolt 1/4"-20x1-3/4"
3.1 Lay the belt beside the rail, as shown.
3.2
3.3
3.4
H4
H6
Lock Nut 1/4"-20
Nut 3/8"
3.5
3.6
H2
Grasp the end with the hooked trolley
connector and pass approximately 12" (30
cm) of belt through the window. Keep the
ribbed side toward the rail, and allow it to
hang.
Remove the tape from the pulley. The
center should be greased, if not, regrease
the center of the pulley.
Insert the pulley into the window of the
front rail.
Insert the bolt (H3) into the rail and pulley.
Tighten securely with the lock washer (H7)
and nut (H6).
Rotate the pulley to be sure it spins freely.
Insert the bolt (H2) into the hole shown
and fasten with the lock nut (H4).
Screwdriver
Rail
H3
Pulley
H7
H6
H4
H7
Lock Washer 3/8"
8
Trolley
Connector
Assembly
4 Install the belt
4.1 Pull the belt around the pulley and toward
4.2
4.3
4.4
4.5
4.6
the trolley. The ribbed side must contact
the pulley.
Hook the trolley connector into the
retaining slot on the trolley as shown.
With the trolley against the screwdriver,
dispense the remainder of the belt along
the rail length toward the motor unit and
around the sprocket. The sprocket teeth
must engage the belt.
Check to make sure the belt is not twisted.
Connect the trolley threaded shaft (H1)
with the master link (H5).
• Push pins of master link bar through
holes in end of belt and trolley threaded
shaft (H1).
• Push master link cap over pins and past
pin notches.
• Slide clip-on spring over cap and onto
pin notches until both pins are securely
locked in place.
Remove the spring trolley nut (H8) from
the threaded shaft (H1).
Insert the trolley threaded shaft (H1)
through the hole in the trolley.
HARDWARE
H1
H5
Threaded Shaft
with
Master Link
H8
Spring
Trolley Nut
Sprocket
H5
H1
9
H5
Assembly
5 Tighten the belt and install the sprocket cover
5.1 By hand, thread the spring trolley nut on the
threaded shaft (H8) until it is finger tight
against the trolley. Do not use any tools.
Remove the screwdriver.
To avoid possible SERIOUS NJURY to finger from moving garage door opener:
• ALWAYS keep hand clear of sprocket while operating opener.
• Securely attach sprocket cover BEFORE operating.
5.2 Insert a flathead screwdriver tip into one
of the nut ring slots and brace it firmly
against the trolley.
Nut ring slot
(to motor unit)
HARDWARE
H8
Spring Trolley Nut
H9 (3)
Hex Screw #8x3/8"
(Packed with the
sprocket cover)
H8
5.3 Tighten the spring trolley nut with an adjustable wrench or a 7/16" open end wrench about a quarter turn until the spring releases and snaps the
nut ring against the trolley. This sets the spring to optimum belt tension.
Nut Ring
Nut Ring
BEFORE
1"
(2.5 cm)
10
AFTER
1-1/4"
(3.18 cm)
5.4 Position the sprocket cover over the garage
door opener sprocket and attach with hex
screws (H9).
H9
Installation
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
9. Install wall-mounted garage door control:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.
2. Install garage door opener ONLY on properly balanced and lubricated garage door. An
improperly balanced door may NOT reverse when required and could result in SEVERE
INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained
door systems technician BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing
opener to avoid entanglement.
5. Install garage door opener 7 feet (2.13 m) or more above floor.
6. Mount the emergency release within reach, but at least 6 feet (1.83 m) above the floor and
avoiding contact with vehicles to avoid accidental release.
7. NEVER connect garage door opener to power source until instructed to do so.
8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could
be caught in garage door or opener mechanisms.
• within sight of the garage door.
• out of reach of children at minimum height of 5 feet (1.5 m).
• away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to garage door control.
11. Place manual release/safety reverse test label in plain view on inside of garage door.
12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact
with a 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.
13. To avoid SERIOUS PERSONAL NJURY or DEATH from electrocution, disconnect ALL
electric and battery power BEFORE performing any service or maintenance.
14. DO NOT enable the Timer-to-Close functionality if operating either one-piece or swinging
garage doors. To be enabled ONLY when operating a sectional door.
11
Installation
1 Determine the header bracket
location
To prevent possible SERIOUS INJURY or
DEATH:
• Header bracket MUST be RIGIDLY
fastened to structural support on header
wall or ceiling, otherwise garage door might
NOT reverse when required. DO NOT
install header bracket over drywall.
• Concrete anchors MUST be used if
mounting header bracket or 2x4 into
masonry.
• NEVER try to loosen, move or adjust
garage door, springs, cables, pulleys,
brackets, or their hardware, ALL of which
are under EXTREME tension.
• ALWAYS call a trained door systems
technician if garage door binds, sticks, or is
out of balance. An unbalanced garage
door might NOT reverse when required.
Installation procedures vary according to garage door types. Follow the instructions which apply to your
door.
1.1 Close the door and mark the inside vertical centerline of the garage door.
1.2 Extend the line onto the header wall above the door.
You can fasten the header bracket within 4 feet (1.22 m) of the left or right of the door
center only if a torsion spring or center bearing plate is in the way; or you can attach it to
the ceiling when clearance is minimal. (It may be mounted on the wall upside down if
necessary, to gain approximately 1/2" (1 cm).
If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not
provided) to securely fasten the 2x4 to structural supports.
1.3 Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on
the header wall 2" (5 cm) above the high point.
• 2" (5 cm) above the high point for sectional door and one-piece door with track.
• 8" (20 cm) above the high point for one-piece door without track. This height will provide travel
clearance for the top edge of the door. NOTE: If the total number of inches exceeds the height
available in your garage, use the maximum height possible, or refer to page 13 for ceiling
installation.
OPTIONAL
CEILING
MOUNT FOR
HEADER
BRACKET
Unfinished
Ceiling
Header Wall
Vertical Centerline
of Garage Door
2x4
2x4
Structural
Supports
Level
(Optional)
Header Wall
Header Wall
Header Wall
2" (5 cm)
Track
Header Wall
2" (5 cm)
Track
Door
Highest Point
of Travel
8" (20 cm)
8" (20 cm)
Door
Highest Point
of Travel
Highest
Point of
Travel
Door
Highest
Point of
Travel
Jamb
Hardware
Door
Pivot
Sectional door with
curved track
One-piece door with
horizontal track
12
One-piece door without track:
jamb hardware
One-piece door without track:
pivot hardware
Installation
2 Install the Header Bracket
You can attach the header bracket either to the
wall above the garage door, or to the ceiling.
Follow the instructions which will work best for
your particular requirements. Do not install the
header bracket over drywall. If installing into
masonry, use concrete anchors (not provided).
HARDWARE
OPTION A
WALL INSTALLATION
(Header Wall)
2.1A Center the bracket on the vertical
2.2A
H11 (2)
Lag Screw
5/16"-9x1-5/8"
Wall Mount
centerline with the bottom edge of the
bracket on the horizontal line as shown
(with the arrow pointing toward the
ceiling).
Mark the vertical set of bracket holes (do
not use the holes designated for ceiling
mount). Drill 3/16" pilot holes and fasten
the bracket securely to a structural
support with the hardware provided
(H11).
OPTION B
Vertical
Centerline of
Garage Door
2x4 Structural
Support
Header
Bracket
H11
UP
Door Spring
Horizontal
Line
Optional
Mounting
Holes
Highest Point of
Garage Door
Travel
(Garage Door)
CEILING INSTALLATION
2.1B Extend the vertical centerline onto the
ceiling as shown.
Header
Bracket
2.2B Center the bracket on the vertical mark,
2.3B
no more than 6" (15 cm) from the wall.
Make sure the arrow is pointing away
from the wall. The bracket can be
mounted flush against the ceiling when
clearance is minimal.
Mark the side holes. Drill 3/16" pilot holes
and fasten bracket securely to a structural
support with the hardware
provided (H11).
Ceiling Mounting Holes
(Finished Ceiling)
6" (15 cm)
Maximum
Vertical
Centerline of
Garage Door
Door Spring
UP
H11
(Header Wall)
(Garage Door)
13
Installation
3 Attach the rail to the header bracket
HARDWARE
3.1 Align the rail with the header
bracket. Insert the clevis pin
(H12) through the holes in the
header bracket and rail. Secure
with the ring fastener (H19).
NOTE: Use the packing material as a
protective base for the garage door
opener.
H12
H19
H12
Clevis Pin 5/16"x1-1/2"
H19
Ring Fastener
4 Position the garage door opener
To prevent damage to garage door, rest garage
door opener rail on 2x4 placed on top section of
door.
4.1 Remove the packing material and lift the
4.2 Fully open the door and place a 2x4 (laid flat) under the rail. For one-piece doors without
garage door opener onto a ladder.
NOTE: A 2x4 is ideal for setting the distance
between the rail and the door. If the ladder is
not tall enough you will need help at this point.
tracks, lay the 2x4 on it's side.
NOTE: If the door hits the trolley when it is raised, pull the trolley release arm down to
disconnect the inner and outer trolley. Slide the outer trolley toward the garage door opener.
The trolley can remain disconnected until instructed.
Connected
Disconnected
All other
door types
14
One-piece
door
without tracks
Installation
5 Hang the garage door opener
HARDWARE
H20 (2)
H10 (2)
Lag Screw 5/16"- 18x1-7/8"
Lock Washer
5/16"-18
To avoid possible SERIOUS NJURY from a
falling garage door opener, fasten it SECURELY to
structural supports of the garage. Concrete anchors MUST
be used if installing ANY brackets into masonry.
Hanging the garage door opener will vary
depending on your garage. Below are three
example installations. Your installation may be
different. For ALL installations the garage door
opener MUST be connected to structural
supports. The instructions illustrate one of the
examples below.
Finished Ceiling
5.1 On finished ceilings, use the lag screws
5.2 Make sure the garage door opener is
(H10) to attach a support bracket (not
provided) to the structural supports
before installing the garage door opener.
aligned with the header bracket. Measure
the distance from each side of the garage
door opener to the support bracket.
Nut 5/16"-18
H15 (2)
Hex Bolt 5/16"- 18x7/8"
5.3 Cut both pieces of the hanging bracket
(not provided) to required lengths.
(not provided)
Finished
Ceiling H10
H10
5.4 Attach the end of each hanging bracket to 5.5 Attach the garage door opener to the
Unfinished Ceiling
H21 (2)
the support bracket with appropriate
hardware (not provided).
hanging brackets with the bolts (H21),
lock washers (H15) and nuts (H20).
H15
H21
H20
(not provided)
15
5.6 Remove the 2x4 and manually close the
door. If the door hits the rail, raise the
header bracket.
Installation
6 Install the light bulbs
6.1 Pull on the top sides of the light lens and
or
or
rotate the light lens down.
6.2 Insert an A19 incandescent or compact
fluorescent light bulb (100 watt maximum),
into the light socket.
6.3 Rotate the lens up to close.
NOTE: The use of short neck or speciality light
bulbs may overheat the end panel or light socket.
To prevent possible OVERHEAT NG of the end panel or light socket:
• Use ONLY A19 incandescent or compact fluorescent light bulbs.
• DO NOT use incandescent bulbs larger than 100W.
• DO NOT use compact fluorescent light bulbs larger than 26W (100W) equivalent.
• DO NOT use halogen bulbs.
• DO NOT use short neck or specialty light bulbs.
7 Attach the emergency release rope and handle
7.1 Insert one end of the emergency release
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
• If possible, use emergency release handle to disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced door could result in an open door falling
rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage doorway is clear of persons and
obstructions.
• NEVER use handle to pull door open or closed. If rope knot becomes untied, you could fall.
rope through the handle. Make sure that
“NOTICE” is right side up. Tie a knot at
least 1 inch (2.5 cm) from the end of the
emergency release rope.
7.2 Insert the other end of the emergency
release rope through the hole in the
trolley release arm. Make sure the
handle is 6 feet (1.83 m) above the floor
and secure with a knot.
NOTE: If it is necessary to cut the emergency
release rope, seal the cut end with a match or
lighter to prevent unraveling. Ensure the
emergency release rope and handle are
above the top of all vehicles to avoid
entanglement.
16
NOT
CE
Installation
FIGURE 1
8 Install the door bracket
A horizontal and vertical reinforcement
is needed for lightweight garage doors
(fiberglass, aluminum, steel, doors
with glass panel, etc.) (not provided).
A horizontal reinforcement brace
should be long enough to be secured
to two or three vertical supports.
A vertical reinforcement brace should
cover the height of the top panel.
Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE
installation of door bracket. Contact your door manufacturer for reinforcement kit.
Figure 1 shows one piece of angle iron as the horizontal brace.
For the vertical brace, 2 pieces of angle iron are used to create a
U-shaped support. The best solution is to check with your garage
door manufacturer for an opener installation door reinforcement
kit.
NOTE: Many door reinforcement kits provide for direct attachment
of the clevis pin and door arm. In this case you will not need the
door bracket; proceed to the next step.
OPTION A
HARDWARE
H16 (2)
FIGURE 3
FIGURE 2
Self-Threading Screw
1/4˝-14x5/8˝
Vertical Reinforcement
Vertical Reinforcement
Vertical Centerline
of Garage Door
Vertical Centerline
of Garage Door
Bolt 5/16"-18x2"
(not provided)
UP
UP
SECTIONAL DOORS
Door Bracket
8.1A Center the door bracket on the previously marked vertical centerline used for the header bracket
installation. Note correct UP placement, as stamped inside the bracket.
8.2A Position the top edge of the bracket 2"-4" (5-10 cm) below the top edge of the door, OR directly
below any structural support across the top of the door.
8.3A Mark, drill holes and install as follows, depending on your door’s construction:
Metal or light weight doors using a vertical angle iron brace between the door panel support
and the door bracket:
• Drill 3/16" fastening holes. Secure the door bracket using the two self threading screws (H16).
(Figure 2)
• Alternately, use two 5/16" bolts, lock washers and nuts (not provided). (Figure 3)
Metal, insulated or light weight factory reinforced doors:
• Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws (H16).
(Figure 4)
Wood Doors:
• Use top and bottom or side to side door bracket holes. Drill 5/16” holes through the door and
secure bracket with 5/16"x2" carriage bolts, lock washers and nuts (not provided). (Figure 5)
NOTE: The 1/4"-14x5/8" self-threading screws are not intended for use on wood doors.
Door Bracket
Lock Washer 5/16"
H16
Nut 5/16"-18
FIGURE 4
17
FIGURE 5
Bolt 5/16"-18x2"
(not provided)
Inside Edge of Door or
Reinforcement Board
Vertical Centerline
of Garage Door
UP
UP
H16
Vertical
Centerline of
Garage Door
Installation
8 Install the door bracket
OPTION B
ONE-PIECE DOORS
8.1B Center the door bracket on the top of the
door, in line with the header bracket as
shown.
8.2B Mark either the left and right, or the top
and bottom holes.
Metal Doors:
• Drill 3/16" pilot holes and fasten the bracket
with the self-threading screws (H16)
provided.
Wood Doors:
• Drill 5/16" holes and use 5/16"x2" carriage
bolts, lock washers and nuts (not provided)
or 5/16"x1-1/2" lag screws (not provided)
depending on your installation needs.
NOTE: The door bracket may be installed on the
top edge of the door if required for your
installation. (Refer to the dotted line optional
placement drawing.)
Metal Door
(Finished Ceiling)
Header Wall
Door
Bracket
2x4 Support
H16
Top of Door
(Inside Garage)
Top Edge of
Door
Header Bracket
Optional
Placement
Door Bracket
Optional
Placement
of Door
Bracket
Wood Door
Nut 5/16"-18
Lock Washer 5/16"
Door
Bracket
Vertical
Centerline
of Garage
Door
Top of Door
(Inside Garage)
Top Edge
of Door
Optional
Placement
For a door with no exposed framing, or for the
optional installation, use lag screws 5/16"x1-1/2"
(not provided) to fasten the door bracket.
18
Carriage Bolt 5/16"x2"
(not provided)
Installation
9 Connect the door arm to the trolley
Installation will vary according to the garage door type. Follow the instructions which apply to your door.
IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm (Figure 1).
OPTION A
ONE-PIECE DOORS
9.1A Close the door. Disconnect the trolley
9.2A
9.3A
9.4A
9.5A
by pulling the emergency release
handle.
Fasten the straight door arm and the
curved door arm together to the
longest possible length (with a 2 or 3
hole overlap) using the bolts (H15),
nuts (H20) and lock washers (H21).
Attach the straight door arm to the door
bracket using the clevis pin (H13).
Secure with the ring fastener (H19).
Attach the curved door arm to the
trolley using the clevis pin (H14).
Secure with the ring fastener (H19).
Pull the emergency release handle
toward the garage door opener until
the trolley release arm is horizontal.
FIGURE 1
CORRECT
Straight
Door Arm
(Groove
facing out)
HARDWARE
INCORRECT
Straight
Door
Arm
Curved
Door
Arm
H13
Curved
Door
Arm
Clevis Pin 5/16"x1-1/4"
One-Piece Door without Track
H14
Clevis Pin 5/16"x1"
H19
H19
H20
H21
H14
H15
Hex Bolt 5/16"-18x7/8"
H13
H15
One-Piece Door with Track
H20
H19
H19
H21
H14
H13
H15
19
H19
H20
H21
Ring Fastener
Nut
5/16"-18
Lock
Washer
5/16" -18
Installation
9 Connect the door arm to the trolley
OPTION B SECTIONAL DOORS
IMPORTANT: The groove on the straight door arm
MUST face away from the curved door arm (Figure 1).
HARDWARE
FIGURE 1
CORRECT
9.1B Close the door. Disconnect the trolley by
INCORRECT
pulling the emergency release handle.
9.2B Attach the straight door arm to the outer
9.3B
9.4B
9.5B
trolley using the clevis pin (H14). Secure with
the ring fastener (H19).
Attach the curved door arm to the door
bracket using the clevis pin (H13). Secure
with the ring fastener (H19).
Bring arm sections together. Find two pairs of
holes that line up and join sections. Select
holes as far apart as possible to increase
door arm rigidity and attach using the bolts
(H15), nuts (H20) and lock washers (H21).
Pull the emergency release handle toward
the garage door opener until the trolley
release arm is horizontal. The trolley will reengage automatically when the garage door
opener is activated.
Straight
Door Arm
(Groove
facing out)
Straight
Door
Arm
Curved
Door
Arm
Clevis Pin 5/16"x1-1/4"
Curved
Door
Arm
H14
Clevis Pin 5/16"x1"
H15
Hex Bolt 5/16"-18x7/8"
H19
H14
H19
H21
H20
NOTE: If the holes in the curved door arm and the
straight door arm do not align, reverse the straight
door arm, select two holes (as far apart as possible)
and attach using bolts (H15), nuts (H20), and lock
washers (H21). If the straight door arm is hanging
down too far, you may cut 6 inches (15 cm) from the
solid end.
H13
H15
H13
20
H19
H20
H21
Ring Fastener
Nut
5/16"-18
Lock
Washer
5/16" -18
Install the Door Control
1 Install the door control
INTRODUCTION
To prevent possible SERIOUS INJURY or DEATH from electrocution:
• Be sure power is NOT connected BEFORE installing door control.
• Connect ONLY to 12 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a closing garage door:
• Install door control within sight of garage door, out of reach of children at a minimum height of 5 feet
(1 5 m), and away from ALL moving parts of door.
• NEVER permit children to operate or play with door control push buttons or remote control
transmitters.
• Activate door ONLY when it can be seen clearly, is properly adjusted, and there are no
obstructions to door travel.
• ALWAYS keep garage door in sight until completely closed. NEVER permit anyone to cross path of
closing garage door.
HARDWARE
Compatible with MyQ™ enabled accessories,
see page 47. Your garage door opener is
compatible with up to 2 MyQ™ door controls.
NOTE: Older Chamberlain door controls and
third party products are not compatible.
Screw
6ABx1-1/2" (2)
Screw
6-32x1" (2)
Drywall
Anchors (2)
Install the door control within sight of the door at
a minimum height of 5 feet (1.5 m) where small
children cannot reach, and away from the
moving parts of the door.
NOTE: Your product may look different than the
illustrations.
NOTE: For gang box installations it is not necessary to drill holes or install the drywall anchors. Use the existing holes in the gang box.
1.1 Strip 7/16 inch (11 mm) of insulation from
one end of the wire and separate the wires.
7/16"
(11 mm)
1.2 Connect one wire to each of the two screws
on the back of the door control. The wires
can be connected to either screw.
PRE-WIRED INSTALLATIONS: Choose
any two wires to connect, note which wires
are used so the correct wires are connected
to the garage door opener in a later step.
1.3 Mark the location of the bottom mounting 1.4 Install the bottom screw, allowing 1/8 inch
hole and drill a 5/32 inch (4 mm) hole.
Wall
(3 mm) to protrude from the wall.
DRYWALL
GANG BOX
Drywall Anchor
6ABx1-1-1/2"
21
6-32x1"
Install the Door Control
1.5 Position the bottom hole of the door
1.6 Lift the push bar up and mark the top hole.
1.7 Remove the door control from the wall 1.8 Position the bottom hole of the
control over the screw and slide
down into place.
and drill a 5/32 inch (4 mm) hole for
the top screw.
door control over the screw and
slide down into place. Attach the
top screw.
DRYWALL
Drywall Anchor
6ABx1-1/2"
6-32x1"
GANG BOX
2 Wire the door control to the garage door opener
Insulated Staple
PRE-WIRED INSTALLATIONS: When wiring
the door control to the garage door opener
make sure you use the same wires that are
connected to the door control.
2.1 Run the white and red/white wire from the door control to
the garage door opener. Attach the wire to the wall and
ceiling with the staple (not applicable for gang box or prewired installations). Do not pierce the wire with the staple
as this may cause a short or an open circuit.
2.2 Strip 7/16 inch (11 mm) of insulation
from the end of the wire near the
garage door opener.
7/16"
(11 mm)
2.3 Connect the wire to the red and
white terminals on the garage
door opener. To insert or
release wires from the terminal,
push in the tab with screwdriver
tip.
RED
WHITE
WHITE
GREY
HARDWARE
Staple
22
Install the Door Control
3 Attach the warning labels
3.1 Attach the entrapment warning label on the wall near the door control with tacks or staples.
3.2 Attach the manual release/safety reverse test label in a visible location on the inside of the garage
door.
Install the Protector System®
Introduction
Be sure power is NOT connected to the garage
door opener BEFORE installing the safety
reversing sensor.
To prevent SERIOUS INJURY or DEATH from
closing garage door:
• Correctly connect and align the safety reversing
sensor. This required safety device MUST NOT
be disabled.
• Install the safety reversing sensor so beam is
NO HIGHER than 6" (15 cm) above garage
floor.
IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS
The safety reversing sensors must be connected and aligned correctly before the garage door
opener will move in the down direction.
The sending sensor (with an amber LED) transmits an invisible light beam to the receiving sensor (with a
green LED). If an obstruction breaks the light beam while the door is closing, the door will stop and reverse
to the full open position, and the garage door opener lights will flash 10 times.
NOTE: For energy efficiency the garage door opener will enter sleep mode when the door is fully closed.
The sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the
garage door opener light bulb; as the light bulb turns off the sensor LEDs will turn off and whenever the
garage door opener lights turn on the sensor LEDs will light. The garage door opener will not go into the
sleep mode until the garage door opener has completed 5 cycles upon power up.
When installing the safety reversing sensors check the following:
• Sensors are installed inside the garage, one on either side of the door.
• Sensors are facing each other with the lenses aligned and the receiving sensor lens does not receive
direct sunlight.
• Sensors are no more than 6 inches (15 cm) above the floor and the light beam is unobstructed.
23
Invisible Light
Beam Protection
Area
Safety Reversing Sensor
6" (15 cm) max. above floor
Install the Protector System®
1 Install the Safety Reversing Sensors
The safety reversing sensors can be attached to the door track, the wall, or the floor. The sensors should be no more than 6 inches (15 cm) above the floor. If the door track will not support the sensor
bracket a wall installation is recommended. Choose one of the following installations.
OPTION A DOOR TRACK INSTALLATION
HARDWARE
H17 (2)
Carriage Bolt
1/4"-20x1/2"
1.1A
Slide the curved arms of the sensor
bracket around the edge of the door
track. Snap into place so that the
sensor bracket is flush against the
track.
H18 (2)
1.2A Slide the carriage bolt (H17)
into the slot on each sensor.
no more
than
6 inches
(15 cm)
Wing Nut
1/4"-20
1.3A Insert the bolt through the hole in the sensor
bracket and attach with the wing nut (H18). The
lenses on both sensors should point toward
each other. Make sure the lens is not obstructed
by the sensor bracket.
H18
H17
OPTION B WALL INSTALLATION
If additional clearance is needed an extension bracket (not provided) or wood blocks can be used. Make sure each bracket has the same amount of clearance so they will align correctly.
1.1B Position the sensor bracket against the 1.2B Drill 3/16 inch pilot holes for each
wall with the curved arms facing the
door. Make sure there is enough
clearance for the beam to be
unobstructed. Mark holes.
(not provided)
no more
than
6 inches
(15 cm)
sensor bracket and attach the sensor
brackets to the wall using lag screws
(not provided).
ide
Ins ge
ra
Ga l
Wa
1.3B Slide the carriage bolt (H17) into 1.4B Insert the bolt through the hole in the sensor
the slot on each sensor.
bracket and attach with the wing nut (H18). The
lenses on both sensors should point toward
each other. Make sure the lens is not
obstructed by the sensor bracket.
(not provided)
H18
Lens
24
H17
Install the Protector System®
1 Install the Safety Reversing Sensors
OPTION C FLOOR INSTALLATION
Use an extension bracket (not provided) or wood black to raise the sensor bracket if needed.
1.1C Carefully measure the position of both
sensor brackets so they will be the same
distance from the wall and unobstructed.
1.2C Attach the sensor brackets to the floor
1.3C Slide the carriage bolt (H17)
into the slot on each sensor.
using concrete anchors (not
provided).
(not provided)
ide
ns ge
ra
Ga l
Wa
1.4C Insert the bolt through the hole in the sensor
bracket and attach with the wing nut (H18). The
lenses on both sensors should point toward
each other. Make sure the lens is not obstructed
by the sensor bracket.
H17
H18
2.2A Strip 7/16 inch (11 mm) of
garage door opener. Attach the wire to
the wall and ceiling with the staples.
insulation from each set of
wires. Separate the wires. Twist
the white wires together. Twist
the white/black wires together.
Staple
the garage door opener. Insert the white/black
wires into the grey terminal on the garage door
opener. To insert or remove the wires from the
terminal, push in the tab with a screwdriver tip.
RED
RE
D
Insulated Staple
2.3A Insert the white wires into the white terminal on
7/16"
(11 mm)
25
WH TE
HARDWARE
2.1A Run the wire from both sensors to the
WH
W TE
PRE-WIRED INSTALLATIONS: If your garage
already has wires installed for the safety
reversing sensors, proceed to page 26.
OPTION A INSTALLATION WITHOUT PRE-WIRING
GREY
2 Wire the Safety Reversing
Sensors
Install the Protector System®
OPTION B PRE-WIRED INSTALLATION
2.1B Cut the end of the safety
reversing sensor wire, making
sure there is enough wire to
reach the pre-installed wires
from the wall.
2.2B Separate the safety reversing sensor wires and strip 7/16 inch (11 mm) of
insulation from each end. Choose two of the pre-installed wires and strip 7/16
inch (11 mm) of insulation from each end. Make sure that you choose the
same color pre-installed wires for each sensor.
2.3B Connect the pre-installed wires to the sensor wires with wire nuts
making sure the colors correspond for each sensor. For example,
the white wire would connect to the yellow wire and the white/black
wire would connect to the purple wire.
Not Provided
Safety reversing sensor wires
7/16"
(11 mm)
Pre-installed
wires
Yellow
(for example)
White
Pre-installed
wires
7/16"
(11 mm)
Purple
(for example)
White/Black
Safety reversing sensor wires
2.4B At the garage door opener, strip 7/16 inch (11 mm) of insulation from each end of the wires previously chosen for the
safety reversing sensors. Twist the like-colored wires together.
2.5B Insert the wires connected to the white safety sensor wires to the
white terminal on the garage door opener. Insert the wires that are
connected to the white/black safety sensor wires to the grey
terminal on the garage door opener.
Purple
(for example)
Yellow
(for example)
Yellow
7/16"
(11 mm)
WH TE
WH TE
GREY
RED
RED
Purple
To insert or remove
the wires from the
terminal, push in the
tab with a screwdriver tip.
26
Power
1 Connect Power
To prevent possible SERIOUS INJURY or
DEATH from electrocution or fire:
• Be sure power is NOT connected to the
opener, and disconnect power to circuit
BEFORE removing cover to establish
permanent wiring connection.
• Garage door installation and wiring MUST
be in compliance with ALL local electrical
and building codes.
• NEVER use an extension cord, 2-wire
adapter, or change plug in any way to make
it fit outlet. Be sure the opener is grounded.
To avoid installation difficulties, do not activate the garage door opener at this time.
To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third
grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn’t fit into your outlet,
contact a qualified electrician to install the proper outlet.
THERE ARE TWO OPTIONS FOR CONNECTING POWER:
OPTION A
TYPICAL WIRING
TYPICAL WIRING
1.1A Plug in the garage door opener into a grounded outlet.
1.2A DO NOT run garage door opener at this time.
OPTION B
PERMANENT WIRING
If permanent wiring is required by your local code, refer to the following procedure. To make a
permanent connection through the 7/8 inch hole in the top of the motor unit (according to local
code):
1.1B Be sure power is NOT connected to the opener, and disconnect power to circuit.
1.2B Remove the garage door opener cover and set aside.
1.3B Remove the attached green ground terminal.
1.4B Cut black and white wires and strip away 1/2 inch (1 cm) of insulation, 3 inch (7 5 cm) before
spade terminals.
1.5B Remove the power cord from opener.
1.6B Install a conduit or flex cable adapter to the 7/8 inch hole.
1.7B Run wires through conduit, cut to proper length and strip insulation.
1.8B Attach with wire nuts provided. Attach the ground wire to the green ground screw. The opener
must be grounded.
1.9B Properly secure wire under plastic ties so that wire does not come in contact with moving parts.
1.10B Reinstall the cover. DO NOT run garage door opener at this time.
27
PERMANENT WIRING
Black
Wire
Wire Nuts
Ground Wire
Ground Tab
Green Ground
Screw
White Wire
Power
2 Ensure the Safety Reversing Sensors are aligned
The door will not close if the sensors have not been
installed and aligned correctly.
2.1 Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily if they are aligned and
wired correctly.
When the light beam is obstructed or misaligned while
the door is closing, the door will reverse and the
garage door opener lights will flash ten times. If the
door is already open, it will not close. The sensors can
be aligned by loosening the wing nuts, aligning the
sensors, and tightening the wing nuts.
.
If the receiving sensor is in
direct sunlight, switch it with
sending sensor so it is on the
opposite side of the door.
Green LED
Amber LED
(invisible light beam)
SENDING SENSOR
IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:
Make sure the
sensor wire is not
shorted/broken.
IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:
Make sure the sensor wire is
not shorted/broken.
Make sure the sensor has been wired
correctly: white wires to white terminal
and white/black wires to grey terminal.
Make sure the sensors are aligned.
RED
WHITE
WHITE
GREY
Make sure there is
power to the garage
door opener.
RECEIVING SENSOR
3 Ensure the Door Control is wired correctly
If the door control has been installed and wired correctly, a message will display on the Smart Control Panel screen or the command LED on the Motion-Detecting Control Panel will blink.
28
Adjustments
INTRODUCTION
Without a properly installed safety reversal
system, persons (particularly small children)
could be SERIOUSLY INJURED or K LLED by a
closing garage door.
• Incorrect adjustment of garage door travel
limits will interfere with proper operation of
safety reversal system.
• After ANY adjustments are made, the safety
reversal system MUST be tested. Door
MUST reverse on contact with 1-1/2" (3.8
cm) high object (or 2x4 laid flat) on floor.
Your garage door opener is designed with
electronic controls to make setup and
adjustments easy. The adjustments allow you to
program where the door will stop in the open
(UP) and close (DOWN) position. The
electronic controls sense the amount of force
required to open and close the door. The force
is adjusted automatically when you program
the travel.
NOTE: If anything interferes with the door’s
upward travel it will stop. If anything interferes
with the door’s downward travel, it will reverse.
DOWN (Close)
UP (Open)
ONE-PIECE DOORS ONLY
To prevent damage to vehicles, be sure fully
open door provides adequate clearance.
To watch a short instructional video on how to
program the travel on your new garage door
opener use your smartphone to read the QR Code
below:
When setting the UP travel for a one-piece
door ensure that the door does not slant
backwards when fully open (UP). If the door is
slanted backwards this will cause unnecessary
bucking and/or jerking when the door is
opening or closing.
PROGRAMMING BUTTONS
CORRECT
INCORRECT
PROGRAMMING BUTTONS
The programming buttons are located on the
left side panel of the garage door opener and
are used to program the travel.
UP Button
Adjustment
Button
DOWN Button
29
Adjustments
1 Program the
Travel
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or K LLED by a closing garage door.
• Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
• After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on
floor.
1.1 Press and hold the
Adjustment Button until
the UP Button begins to
flash and/or a beep is
heard.
1.5 Once the door is in the
desired DOWN position
press and release the
Adjustment Button. The
garage door opener
lights will flash twice
and the UP Button will
begin to flash.
1.2 Press and hold the UP Button until the door is in 1.3 Once the door is in the desired UP position
the desired UP position.
NOTE: The UP and DOWN Buttons can be
used to move the door up and down as needed.
1.6 Press and release the UP Button. When the
door travels to the programmed UP position, the
DOWN Button will begin to flash.
press and release the Adjustment Button. The
garage door opener lights will flash twice and
the DOWN Button will begin to flash.
1.7 Press and release the DOWN Button. The door
will travel to the programmed DOWN position.
Programming is complete.
30
1.4 Press and hold the DOWN Button until the door
is in the desired DOWN position.
NOTE: The UP and DOWN Buttons can be
used to move the door up and down as needed.
* If the garage door opener lights are flashing 5
times during the steps for Program the Travel, the
programming has timed out. If the garage door
opener lights are flashing 10 times during the steps
for Program the Travel, the safety reversing
sensors are misaligned or obstructed (refer to
page 28). When the sensors are aligned and
unobstructed, cycle the door through a complete
up and down cycle using the remote control or the
UP and DOWN buttons. Programming is complete.
If you are unable to operate the door up and down,
repeat the steps for Programming the Travel.
Adjustments
2 Test the Safety Reversal System
2.1 With the door fully open, place a 1-1/2
Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or K LLED by a closing
garage door.
• Safety reversal system MUST be tested every
month.
• After ANY adjustments are made, the safety
reversal system MUST be tested. Door MUST
reverse on contact with 1-1/2" (3.8 cm) high
object (or 2x4 laid flat) on the floor.
2.2 Press the remote control push button to
inch (3.8 cm) board (or a 2x4 laid flat) on
the floor, centered under the garage
door.
close the door. The door MUST reverse
when it makes contact with the board.
If the door stops and does not reverse on
the obstruction, the travel needs to be
adjusted (refer to Adjustment Step 1).
Repeat the test. When the door reverses
upon contact with the 1-1/2 inch board,
remove the board and open/close the
door 3 or 4 times to test the adjustment.
If the test continues to fail, call a trained
door systems technician.
3 Test the Protector System®
3.1 Open the door. Place the garage door
opener carton in the path of the door.
3.2 Press the remote control push button to
close the door. The door will not move
more than an inch (2 5 cm), and the
garage door opener lights will flash 10
times.
Without a properly installed safety reversing
sensor, persons (particularly small children) could
be SERIOUSLY INJURED or KILLED by a closing
garage door.
31
The garage door opener will not close
from a remote control if the LED in either
safety reversing sensor is off (alerting you
to the fact that the sensor is misaligned or
obstructed).
If the garage door opener closes the door
when the safety reversing sensor is
obstructed (and the sensors are no more
than 6 inches [15 cm] above the floor), call
for a trained door systems technician.
Battery Backup
1 Install the battery
To reduce the risk of FIRE or INJURY to persons:
• Disconnect ALL electric and battery power
BEFORE performing ANY service or
maintenance.
• Use ONLY Chamberlain part # 41A6357-1
for replacement battery.
• DO NOT dispose of battery in fire. Battery may
explode. Check with local codes for disposal
instructions.
1.1 Unplug the garage door opener.
1.2 Open the light lens on the right side panel of the garage door opener. Use a Phillips
head screwdriver to remove the battery cover on the garage door opener.
1.3 Partially insert the battery into the battery compartment with the terminals facing out.
1.4 Connect red (+) and black (-) wires from the garage door opener to the
corresponding terminals on the battery.
1.5 Replace the battery cover.
1.6 Plug in the garage door opener.
1.7 Wait for the green Battery Status LED to start flashing before proceeding to test the
battery.
Battery
Status LED
2 Test the battery
ALWAYS wear protective gloves and eye
protection when changing the battery or working
around the battery compartment.
2.1 Unplug the garage door
2.2 Open and close the door using the
opener. The battery status LED
will either glow solid orange
indicating opener is operating
on battery power or will flash
indicating low battery power.
remote control or door control.
NOTE: The garage door opener may
run slower if the battery is not fully
charged. The battery will take 24 hours
to fully charge.
NOTE: Make sure the garage
door opener is unplugged.
32
2.3 Plug in the garage door opener. Verify
the battery status LED flashing green,
indicating the battery is charging.
Battery Backup
Charge the Battery
Battery status LED
The battery charges when the garage door opener
is plugged into a 110Vac electrical outlet that has
power and requires 24 hours to fully charge. A fully
charged battery supplies 12Vdc to the garage door
opener for one to two days of normal operation
during an electrical power outage. After the
electrical power has been restored, the battery will
recharge within 24 hours. The battery will last
approximately 1 to 2 years with normal usage.
Instructions for replacement are provided with the
battery. To obtain maximum battery life and prevent
damage, disconnect the battery when the garage
door opener is unplugged for an extended period
of time, such as a summer or winter home.
GREEN LED:
All systems are normal.
• A solid green LED light indicates the battery is
fully charged.
• A flashing green LED indicates the battery is
being charged.
NOTE: The Battery Status LED is most visible with
the garage door opener light off. Battery does not
have to be fully charged to operate the garage
door opener.
Battery Status LED
ORANGE LED:
The garage door opener has lost power and is in
battery backup mode.
• A solid orange LED with beep, sounding
approximately every 2 seconds, indicates the
garage door opener is operating on battery
power.
NOTE: When the garage door opener is in battery • A flashing orange LED with beep, sounding
every 30 seconds, indicates the battery is low.
backup mode the garage door opener lights,
Timer-to-Close, and Remote Close features are
unavailable.
RED LED:
The garage door opener's 12V battery needs to be
replaced.
• A solid red LED with beep, sounding every 30
seconds, indicates the 12V battery will no
longer hold a charge and needs to be
replaced. Replace the battery back up to
maintain the battery backup feature.
33
Operation
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL WARNINGS AND NSTRUCTIONS.
2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or
play with garage door control push buttons or remote controls.
3. ONLY activate garage door when it can be seen clearly, it is properly adjusted, and there are
no obstructions to door travel.
4. ALWAYS keep garage door in sight and away from people and objects until completely
closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.
6. If possible, use emergency release handle to disengage trolley ONLY when garage door is
CLOSED. Use caution when using the release with the door opener. Weak or broken springs
or unbalanced door could result in an open door falling rapidly and/or unexpectedly and
increasing the risk of SEVERE INJURY or DEATH.
7. NEVER use emergency release handle unless garage doorway is clear of persons and
obstructions.
8. NEVER use handle to pull garage door open or closed. If rope knot becomes untied, you
could fall.
9. After ANY adjustments are made, the safety reversal system MUST be tested.
34
10. Safety reversal system MUST be tested every month. Garage door MUST reverse on
contact with 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor. Failure to adjust the
garage door opener properly increases the risk of SEVERE NJURY or DEATH.
11. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 2). An improperly
balanced door may NOT reverse when required and could result in SEVERE INJURY or
DEATH.
12. ALL repairs to cables, spring assemblies and other hardware, ALL of which are under
EXTREME tension, MUST be made by a trained door systems technician.
13. ALWAYS disconnect electric power to garage door opener BEFORE making ANY
repairs or removing covers.
14. This operator system is equipped with an unattended operation feature. The door could
move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOV NG DOOR.
15. DO NOT enable the Timer-to-Close functionality if operating either one-piece or
swinging garage doors. To be enabled ONLY when operating a sectional door.
16. SAVE THESE INSTRUCTIONS.
Features
Your garage door opener is equipped with features to provide you with greater control over your
garage door operation.
ENERGY CONSERVATION
For energy efficiency the garage door opener will enter sleep mode when the door is fully closed. The
sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the
garage door opener light bulb; as the light bulb turns off the sensor LEDs will turn off and whenever the
garage door opener lights turn on the sensor LEDs will light. The garage door opener will not go into
the sleep mode until the garage door opener has completed 5 cycles upon power up.
Alert2Close
The Alert2Close feature provides a visual and an audible alert that an unattended door is closing.
Timer-to-Close
The Timer-to-Close feature automatically closes the door after a specified time period that can be
adjusted using the door control. Prior to the door closing there will be an audible and visual alert.
LIGHTS
The garage door opener light bulbs will turn on when the opener is initially plugged in; power is
restored after interruption, or when the garage door opener is activated. The lights will turn off
automatically after 4-1/2 minutes. An incandescent A19 light bulb (100 watt maximum) or for maximum
energy efficiency a 26W (100W equivalent) compact fluorescent light (CFL) bulb may be used.
Light Feature
The garage door opener is equipped with an added feature; the lights will turn on when someone
enters through the open garage door and the safety reversing sensor infrared beam is broken. For
added control over the light bulbs on your garage door opener, see page 37.
MyQ™
MyQ™ technology uses a 900MHz signal to provide two-way communication between the garage door
opener and MyQ™ enabled accessories. Your garage door opener is compatible with up to 8 MyQ™
accessories.
REMOTE CONTROLS AND DOOR CONTROLS (MyQ™)
Your garage door opener has already been programmed at the factory to operate with your remote
control, which changes with each use, randomly accessing over 100 billion new codes. Compatible with
MyQ™ enabled accessories, see page 47.
NOTE: Older Chamberlain remote controls, door controls, and third party products are not compatible.
MyQTM
Accessories
USING YOUR GARAGE DOOR OPENER
The garage door opener can be activated through a wall-mounted door control, remote control,
wireless keyless entry or MyQ™ accessory.
When the door is closed and the garage door opener is activated the door will open. If the door senses
an obstruction or is interrupted while opening the door will stop. When the door is in any position other
than closed and the garage door opener is activated the door will close. If the garage door opener
senses an obstruction while closing, the door will reverse. If the obstruction interrupts the sensor beam
the garage door opener lights will blink 10 times. However, you can close the door if you hold the button
on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not
affect the opening cycle.
The safety reversing sensor must be connected and aligned correctly before the garage door opener
will move in the down direction.
MEMORY CAPACITY
Remote Controls
Up to 8
Door Controls
Up to 2 MyQ™ door controls
Keyless Entries
Up to 1
THE PROTECTOR SYSTEM® (SAFETY REVERSING SENSORS)
When properly connected and aligned, the safety reversing sensors will detect an obstruction in the
path of the infrared beam. If an obstruction breaks the infrared beam while the door is closing, the door
will stop and reverse to full open position, and the opener lights will flash 10 times. If the door is fully
open, and the safety reversing sensors are not installed, or are misaligned, the door will not close from
a remote control. However, you can close the door if you hold the button on the door control or keyless
entry until the door is fully closed. The safety reversing sensors do not effect the opening cycle.
BATTERY BACKUP
The battery backup system allows access in and out of your garage, even when the power is out. When
the garage door opener is operating on battery power, the garage door opener will run slower, the light
will not function, the Battery Status LED will glow solid orange, and a beep will sound approximately
every 2 seconds.
35
Door Control
USING THE DOOR CONTROL
The following features are accessible through the screen using the navigation buttons on the
Smart Control Panel or by lifting the push bar on the Motion-Detecting Control Panel:
SYNCHRONIZE THE DOOR CONTROL
LEARN A DEVICE
To synchronize the door control to the garage door opener, press the push bar until the garage door
opener activates (it may take up to 3 presses). Test the door control by pressing the push bar, each
press of the push bar will activate the garage door opener.
SMART CONTROL PANEL
Push Bar
LIGHT
button
LOCK
MOTION-DETECTING CONTROL PANEL
The LOCK feature is designed to prevent activation of the garage door opener from remote controls
while still allowing activation from the door control and keyless entry. This feature is useful for added
peace of mind when the home is empty (i.e. vacation).
Push Bar
1 Minute,
5 Minute
and 10 Minute
TTC LED
Navigation
Buttons
Any compatible remote controls, wireless keyless entry, or MyQ™ accessories can be programmed to
the garage door opener by accessing the menu and using the navigation buttons on the Smart Control
Panel or by pressing the Learn button on the Motion-Detecting Control Panel.
Motion
Sensor
HOLD OPEN
Button(TTC)
TIMER-TO-CLOSE (TTC)
LIGHT
Button
Motion
Sensor
DO NOT enable TTC if operating a one-piece door. Factory default is set to off. The garage door
opener will Beep and the lights will Flash before closing the door.
If the door encounters an obstruction while closing, the garage door opener will make a second attempt
to close the door. If the obstruction has not been cleared after the second attempt, the garage door
opener will reverse open, stop and W LL NOT close until the obstruction has been cleared. TTC WILL
NOT work if the garage door opener is operating by battery power or if the safety reversing sensors are
misaligned. This feature is NOT intended to be the primary method of closing the door. A keyless entry
should be installed in the event of an accidental lock out when using this feature.
PUSH BAR
Press the push bar to open or close the door.
NAVIGATION BUTTONS (SMART CONTROL PANEL ONLY)
Use the navigation buttons to make selections and program features.
AUTOMATIC LIGHT
LIGHT BUTTON
Motion Sensor
Factory default is set to on. This feature automatically turns on the garage door opener lights when
motion is sensed. The lights will come on for the set period of time, then shut off. If using the garage door
opener light as a work light disable the motion sensor, otherwise the light will turn off automatically if you
are beyond the range of the sensor.
Light Feature
The lights will turn on when someone enters through the open garage door and the safety reversing
sensor infrared beam is broken.
Press the LIGHT button to turn the garage door opener lights on or off. When the lights are turned on
they will stay on until the LIGHT button is pressed again, or until the garage door opener is activated.
Once the garage door opener is activated the lights will turn off after the specified period of time (the
factory setting is 4-1/2 minutes). The LIGHT button will not control the lights when the door is in motion.
The duration of the light timing can be adjusted using the door control.
SCREEN (SMART CONTROL PANEL ONLY)
The screen will display the time and temperature until the menu button is pressed, and then it will
display the menu options. If there is a problem with the garage door opener the screen will display the
Diagnostic Code. Refer to the Troubleshooting section.
36
Door Control
Motion Detecting Control Panel Setup
TIMER-TO-CLOSE (TTC)
LOCK
LIGHT
MOTION SENSOR
NOTE: DO NOT enable TTC if operating a onepiece door. TTC is to be used ONLY with
sectional doors.
The TTC can be turned on or off and the time
interval can be adjusted to 1, 5, and 10 minute
intervals. Once the TTC has been set and the
door is open, the selected close interval will blink
and begin to count down to close the door.
Activate: Press and hold the ON button until
one of the TTC LEDs light up.
Then press the ON button again to cycle through
the time interval options (the corresponding TTC
LED will light for each time interval). The garage
door opener light bulbs will blink as
confirmation.
Deactivate:Press and hold the OFF button until
all TTC LEDs turn off and a beep is heard from
the motor unit.
Temporarily hold door open (suspend TTC):
Press and release the HOLD OPEN button.
Press the HOLD OPEN button again to resume
normal TTC operation.
Activate:
Press and hold the
LOCK button for 2
seconds. The
command LED will
flash as long as the
lock feature is
activated and your
handheld remote
control will not operate
your door at this time.
Deactivate:
Press and hold the
LOCK button again for
2 seconds. The
command LED will
stop flashing and
normal operation will
resume.
To change the amount of time the garage door opener lights will stay on:
Press and hold the LOCK button until the garage door opener lights flash.* The time interval is indicated
by the number of flashes.
Activate/Deactivate:
Slide the motion
sensor switch ON or
OFF.
Command
LED
NUMBER OF TIMES GARAGE DOOR OPENER
LIGHTS FLASH
TIME THE GARAGE DOOR OPENER LIGHT
STAYS ON
1
1 1/2 Minutes
2
2 1/2 Minutes
3
3 1/2 Minutes
4
4 1/2 Minutes
To cycle through the time intervals repeat the step above.
LIGHT FEATURE
Deactivate:
Press and hold the LIGHT button until the garage door opener lights turn on, then off again.*
Activate:
Start with the garage door opener lights on. Press and hold the LIGHT button until the garage door
opener lights turn off, then on again.*
NOTE: If the command LED is continuously blinking, the LOCK feature needs to be deactivated.
Command LED
1 Minute,
5 Minute
and 10
Minute
TTC LED
ON (TTC)
LOCK
Button
LOCK Button
LIGHT Button
OFF (TTC)
HOLD OPEN
(TTC)
Motion Sensor
Switch
* Approximately 10 seconds
37
Motion
Sensor
Door Control
Smart Control Panel Setup
The features on the door control can be programmed through a series of menus on the screen and the navigation buttons. Refer to the descriptions below.
SCREEN
FEATURES
SETTINGS
The main screen displays the time, temperature, and current
battery charge (if applicable).
Press the navigation button below "MENU" to view the Features menu.
Press the navigation button below the down arrow till you see
TEMPERATURE to view the Settings menu.
CLOCK SETUP: Set the time, choose 12 or 24 hour clock and
show/hide clock.
TEMPERATURE: Display the temperature in Fahrenheit or
Celsius and show/hide the temperature.
TTC SETTINGS (for sectional doors ONLY):
Set the Timer-to-Close feature off/on and set the time interval before
door closes. NOTE: DO NOT enable TTC if operating a one-piece
door. TTC is to be used ONLY with sectional doors.
LANGUAGE: Select a language. (English, French or
Spanish).
Navigation Buttons
LOCK: Enable/disable lock.
PROGRAM: Add remote controls, MyQ™ devices, an extra remote
button to control your garage door opener lights, or a keyless entry.
To program a remote control or keyless entry to the garage door opener using the door control see page 39.
38
LIGHT SETTINGS: Set duration for garage door opener light
to stay on after operation, selectable range of 1-1/2 to 4-1/2
minutes. Turn the Motion sensor off/on, and turn the entry light
feature off/on.
CONTRAST: Adjust the contrast of the screen.
Remote Control
Your remote control has been programmed at the factory to operate with your garage door opener.
Older Chamberlain remote controls are NOT compatible, see page 47 for compatible accessories. Programming can be done through the door control or the learn button the garage door opener. To
program additional accessories refer to the instructions provided with the accessory or visit www.chamberlain.com. If your vehicle is equipped with a Homelink®, you may require an external adapter
depending on the make, model, and year of your vehicle. Visit www.homelink.com for additional information.
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN USING THE MOTION-DETECTING CONTROL PANEL
1 Press the LEARN button on the
door control to enter
Programming Mode.
The command LED
will flash once.
2 Press the LEARN button
again, the LED will flash
once.
The command LED will
flash once again.
3 Remote Control:
Press the button on the remote control that you wish to operate your garage
door.
Keyless Entry:
Enter a 4-digit personal identification number (PIN) of your choice on the
keyless entry keypad. Then press the ENTER button.
The garage door opener lights will flash (or two clicks will be heard) when the
code has been programmed. Repeat the steps for programming additional
remote controls or keyless entry devices.
OR
1
4GHI
5JKL
6MNO
7PRS
8TUV
9WXY
0 QZ
#
*
*
2ABC
3DEF
0 QZ
#
ENTER
ENTER
?
?
?
?
PIN
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN USING THE SMART CONTROL PANEL
1 Press the navigation button
below "MENU" to view the
Features menu.
2 Use the navigation buttons
to scroll to "PROGRAM".
Press
to continue.
3 Select "REMOTE" or
"KEYPAD" to program from
the program menu.
Press
to continue.
TO REMOTE
39
4 Remote Control:
Press the button on the remote control that you wish to operate your
garage door.
Keyless Entry:
Enter a 4-digit personal identification number (PIN) of your choice on
the keyless entry keypad. Then press the ENTER button.
The garage door opener lights will flash (or two clicks will be heard) when
the code has been programmed.
Repeat the steps for programming additional remote controls or keyless
entry devices. If programming is unsuccessful, program the remote using
the learn button.
OR
1
4GHI
7PRS
*
5JKL
6MNO
8TUV
9WXY
0 QZ
#
*
2ABC
3DEF
0 QZ
#
ENTER
ENTER
?
?
?
PIN
?
Remote Control
PROGRAM A REMOTE CONTROL USING THE LEARN BUTTON
1 Locate the Learn Button.
2 Press and immediately release the Learn button. The
3 Press and hold the button on the remote control that you
Learn LED will glow steady for 30 seconds. Within 30
seconds...
wish to use.
Release the button when the garage door opener lights
blink or two clicks are heard.
”
“click k”
“clic
LEARN
Button
LEARN
LED
When replacing the light lens cover, ensure the antenna wires are handing straight down.
To Erase the Memory
ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES
1 Press and hold the learn button on garage door opener until the learn LED goes out
(approximately 6 seconds). All remote control and keyless entry codes are now erased.
Reprogram any accessory you wish to use.
ERASE ALL DEVICES (Including MyQ™ enabled accessories)
1 Press and hold the learn button on garage door opener until the learn LED goes out
(approximately 6 seconds).
2 Immediately press and hold the learn button again until the learn LED goes out. All codes are now
erased.
Reprogram any accessory you wish to use.
40
To Open the Door Manually
To prevent possible SERIOUS INJURY or DEATH from
a falling garage door:
• If possible, use emergency release handle to
disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced
door could result in an open door falling rapidly
and/or unexpectedly.
• NEVER use emergency release handle unless
garage doorway is clear of persons and
obstructions.
• NEVER use handle to pull door open or closed. If
rope knot becomes untied, you could fall.
DISCONNECT THE TROLLEY
1 The door should be fully closed if possible.
2 Pull down on the emergency release handle so the trolley release arm
snaps to the vertical position. The door can now be raised and
lowered as often as necessary.
RECONNECT THE TROLLEY
1 Pull the emergency release handle toward the garage door opener
so the trolley release arm snaps to the horizontal position.
The trolley will reconnect on the next UP or DOWN operation, either
manually or by using the door control or remote control.
N OT
ICE
E
TIC
NO
41
Maintenance
Maintenance Schedule
EVERY MONTH
• Manually operate door. If it is unbalanced or binding, call a trained door systems technician.
• Check to be sure door opens and closes fully. Adjust if necessary, see page 29.
• Test the safety reversal system. Adjust if necessary, see page 29.
EVERY YEAR
• Oil door rollers, bearings and hinges. The garage door opener does not require additional
lubrication. Do not grease the door tracks.
• Test the battery backup and consider replacing the battery to ensure the garage door opener will
operate during an electrical power outage, see page 32 to test the battery backup.
THE REMOTE CONTROL BATTERY
NOTICE: To complywith FCC and/or Industry Canada (IC) rules, adjustment or modificationsof this transceiver are prohibited. THERE
ARE NO USER SERVICEABLE PARTS. Any changes or mod fications not expressly approved by the partyresponsible for compliance
could void the user'sauthorityto operate the equipment.
Thisdevice compliesw th Part 15 of the FCC rules and IC RSS- 210. Operation issubject to the following two cond tions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
ThisClassBdigitalapparatuscomp ieswith Canadian ICES-003.
AVIS: Lesrèglesde la FCC et/ou d’Industrie Canada (IC) interdisent tout ajustement ou toute modification de ce récepteur. IL N’EXISTE
AUCUNEPIÈCESUSCEPTIBLED’ÊTREENTRETENUEPAR L’UTILISATEUR. Tout changement ou toute mod fication non
expressément approuvé par la partie responsablede la conformité peut avoir pour résultat d'annuler l'autorité de l'utiisateur de faire
fonctionner l'équipement.
Cet appare lest conforme auxdispositionsde la partie 15 du règlement de la FCC et de l'norme IC RSS-210. Son ut lisation est assujettie
auxdeuxconditoinssuivantes: (1) ce disposit f ne peut causer desinterférencesnuisibles, et (2) ce dispostif doit accepter toute
interférence recue, ycomprisune interférence pouvant causer un fonctionnement non souha té.
Cet appare lnumerique de la classe Best conforme a la norme NMB-003 du Canada.
42
To prevent possible SERIOUS NJURY or DEATH:
• NEVER allow small children near batteries.
• If battery is swallowed, immediately notify doctor.
To reduce risk of fire, explosion or chemical burn:
• Replace ONLY with 3V2032 coin batteries.
• DO NOT recharge, disassemble, heat above 212°F (100°C) or incinerate.
The 3V2032 lithium battery should produce power for up to 5
years. If the battery is low, the remote control’s LED will not flash
when the button is pressed.
To replace battery, pry open the case first in the middle (1), then
at each side (2 and 3) with the visor clip.
Replace the batteries with only 3V2032 coin cell batteries. Insert
battery positive side up. Dispose of old batteries properly.
3
1
2
Troubleshooting
Diagnostic Chart
Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.
DIAGNOSTIC CODE
SYMPTOM
SOLUTION
Up Arrow
Flash(es)
Down Arrow
Flash(es)
1
1
The garage door opener will not close and the light
bulbs flash.
Safety sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a
disconnected or cut wire.
1
2
The garage door opener will not close and the light
bulbs flash.
There is a short or reversed wire for the safety sensors. Inspect safety sensor wire at all staple and
connection points, replace wire or correct as needed
1
3
The door control will not function.
The wires for the door control are shorted or the door control is faulty. Inspect safety sensor wire at all
staple points and connection points and replace wire or correct as needed.
1
4
The garage door opener will not close and the light
bulbs flash.
Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both
LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would
interrupt the sensor’s path while closing.
1
5
Door moves 6-8" stops or reverses.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correct as needed. Check wiring connections at travel module and at the logic board. Replace
travel module if necessary.
No movement, only a single click.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correct as needed. Replace logic board if necessary.
Opener hums for 1-2 seconds no movement.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correct as needed. Replace motor if necessary.
Door coasts after it has come to a complete stop.
Program travel to coasting position or have door balanced by a trained door systems technician.
No movement, or sound.
Replace logic board.
1
6
2
1-5
3
2
Unable to set the travel or retain position.
Check travel module for proper assembly, replace if necessary.
3
3
The battery status LED is constantly flashing green.
Battery backup charging circuit error, replace the logic board.
43
Troubleshooting
DIAGNOSTIC CODE
SYMPTOM
SOLUTION
Door is moving stops or reverses.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock,
correct as needed. If the door is binding or sticking contact a trained door systems technician. If door is not
binding or sticking attempt to reprogram travel (refer to page 29).
Up Arrow
Flash(es)
Down Arrow
Flash(es)
4
1-4
4
5
Opener runs approximately 6-8", stops and reverses. Communication error to travel module. Check travel module connections, replace travel module if
necessary.
4
6
The garage door opener will not close and the light
bulbs flash.
The garage door opener can beep for several reasons:
• Operating on battery power or the 12 Vdc battery needs to be replaced, see page 32.
• Garage door opener has been activated through a device or feature such as Timer-toClose or garage door monitor, see page 35.
My remote control will not activate the garage door:
• Verify the lock feature is not activated on the door control.
• Reprogram the remote control.
• If the remote control will still not activate the door check the diagnostic codes to ensure
the garage door opener is working properly.
My door will not close and the light bulbs blink on my motor unit:
The safety reversing sensor must be connected and aligned correctly before the garage
door opener will move in the down direction.
• Verify the safety sensors are properly installed, aligned and free of any obstructions.
Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs
are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt
the sensor’s path while closing.
My garage door opener light(s) will not turn off when the door is open:
The garage door opener is equipped with a feature that turns the light on when the safety reversing sensors
have been obstructed or when the motion sensor on the door control detects movement in the garage. These
features can be disabled using the door control, see page 35.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote control(s).
The LEDs on the door control blink:
If you have a Smart Control Panel installed and the TTC is set to a custom time, press the ON button on the
Premium Motion-Detecting Control Panel to set the time properly.
My vehicle's Homelink® is not programming to my garage door opener:
Depending on the make, model, and year of your vehicle an external adapter may be required. Visit
www.homelink.com for additional inforamtion.
44
Repair Parts
Rail Assembly Parts
DESCRIPTION
PART NUMBER
1
Belt
2
Pulley
3
Master Link
4
Rail
41A5665-2
5
Trolley Assembly
41C5141-1
6
"U" Bracket
DESCRIPTION
41A5250
1
Curved Door Arm
144C56
2
Door Bracket with Clevis
Pin and Fastener
3
Emergency Release Rope
and Handle
4
Header Bracket with Clevis
Pin and Fastener
4A1008
3
12D598-1
4
Not Shown
Wear Pads
Hardware Bag
Owner's Manual
Installation Parts
2
1
183A163
5
41A5257-10
6
1
Remote Control Visor Clip
6
Safety Sensor Bracket
7
Safety Sensor Kit
Receiving and sending
sensors with 3 feet (.9 m)
2-conductor wire
114A4242
Accessories
DESCRIPTION
5
1
PART NUMBER
Motion-Detecting
Control Panel
41A7327-1
2
Smart Control Panel ®
41A7305-1
3
Remote Control
8
Straight Door Arm
9
White and Red/White Wire
10 3V2030 Lithium Battery
2
11 Hanging Brackets
3
953ESTD
45
2
3
PART NUMBER
178B35
NOT
ICE
41A5047-1
11
1
41A2828
4
41A5047-2
7
29B137
6
41A5266-1
41A5034
9
5
178B34
41B5141-1
8
10A20
12B776
10
Repair Parts
Garage Door Opener Parts
DESCRIPTION
1
10
1
Sprocket and Sprocket Cover
with Screws
41C589-2
2
End Panel with labels, battery
cover and light socket
41D7638
3
Light Lens
Model WD962KEV/KPEV
Model HD920EV
Model 349544
5
3
2
11
8
9
7
PART NUMBER
41D7570
41D7572
41D7571
4
Light Socket
41C279
5
Transformer
41A7635
6
Cover
Model WD962KEV/KPEV
Model HD920EV
Model 349544
41A7620-6
41A7620-3
41A7620
7
Motor and Travel Module
41D1739-1
8
End Panel with all labels and
light socket
9
Receiver Logic Board
3
4
12
4
6
41D7639
45DCT
10 Line Cord
41B135-1
11 Filter Board with Screws
41B7611
12 Travel Module
41A7114-7
Not Shown
Wire Harness with Screws
46
41B7418
Accessories
7702CB
Outside Quick Release:
Required for a garage with NO
access door.
41A5281
8808CB
8 Foot (2.4 m) Rail Extension: PILCEV
To allow an 8 foot (2.4 m) door to
open fully.
8810CB
10 Foot (3 m) Rail Extension:
To allow a 10 foot (3 m) door to
open fully.
CLLP1
Extension Brackets:
(Optional) For safety reversing
sensor installation onto the wall or
floor.
CLSS1
MyQ™ Remote Light Control:
AGDMEV
Control home lighting and garage
doors with one remote. For use with
plug-in lamps. Synchronize to work
with MyQ™ compatible garage
door openers and remote controls.
Laser Parking Assistant:
41A6357-1
Park in the right spot every time! A
laser beam is activated by your
garage door opener and projected
on to the dashboard of your vehicle
to guide perfect parking.
47
System Surge Protector:
953EV
The Garage Door Opener
Surge Protector is designed to
protect Chamberlain garage
door openers against damage
from lightning and power
surges. Easy to install.
MyQ™ Garage Door Monitor: 956EV
Monitor open/closed status for
up to 4 MyQ™ compatible
garage door openers and
close them from anywhere in
the home.
Standby Power System
940EV
Battery:
Provides backup power to the
garage door opener.
Remote Control:
Works with ALL Chamberlain openers from
1993-present. MyQ™ compatible. Includes
visor clip.
Keychain Remote Control:
Works with ALL Chamberlain openers from
1993-present. MyQ™ compatible. With key
ring.
Wireless Keypad:
For use outside of the home to enable
access to the garage using a 4-digit PIN.
Works with ALL Chamberlain openers from
1993-present. MyQ™ compatible.
Warranty
CHAMBERLAIN® FIVE YEAR LIMITED WARRANTY
LIFETIME MOTOR AND BELT LIMITED WARRANTY
ONE YEAR LIMITED WARRANTY FOR THE BATTERY BACKUP SYSTEM
Contact Information
For installation and service information call:
1-800-528-9131
The Chamberlain Group, Inc.® (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is
free from defects in materials and/or workmanship for a period of five years from the date of purchase, except that the motor and belt are warranted to be free from
defects in materials and/or workmanship for the lifetime of the product while you own your residence, and the Battery Backup System is warranted to be free from
defects in materials and/or workmanship for a period of one year from the date of purchase. The proper operation of this product is dependent on your compliance
with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty
in its entirety.
f, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800- 528-9131, toll free, before dismantling
this product. You will be advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid and insured, as directed to
our service center for warranty repair. Please include a brief description of the problem and a dated proof- of-purchase receipt with any product returned for
warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty,
will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factoryrebuilt parts at Seller’s sole option. [You are responsible for any costs incurred in removing and/or reinstalling the product or any component .]
Before calling, please have the model number of the garage
door opener. If you are calling about a Troubleshooting issue,
it is recommended that you have access to your garage door
opener while calling. If you are ordering a repair part please ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND
have the following information: part number, part name, and FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE
model number.
FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow
Address repair parts orders to:
The Chamberlain Group, Inc.
6050 S. Country Club Road
Tucson, AZ 85706
limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER
NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE,
MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS
PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G.,
BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED
WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING
BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT
COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL,
INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL
SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF
THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE
SALE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This
limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
114A4242F
© 2012, The Chamberlain Group, Inc.
All Rights Reserved