Installation guide | Cisco Systems 10000 Series Network Card User Manual

Regulatory Compliance and Safety Information
for the Catalyst 8500 and LightStream 1010 Series
Read this document before installing or servicing the following Catalyst 8500 and LightStream 1010
series switches:
•
Catalyst 8540 MSR
•
Catalyst 8510 MSR
•
Catalyst 8540 CSR
•
Catalyst 8510 CSR
•
LightStream 1010 ATM switch
Note
Only trained and qualified service personnel (as defined in IEC 60950 and AS/NZS 3260) should install,
replace, or service the equipment. Install the system in accordance with the U.S. National Electric Code
if you are in the United States.
Warning
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents.
Note
The following guidelines are applicable for products intended for use in Australia:
• Only trained and qualified service personnel should install, replace, or service the equipment, as
defined by AS/NZS 3260.
• Incorrect connection of this or connected equipment to a general purpose outlet could result in a
hazardous situation.
This document includes the following sections:
•
Site Preparation, page 2
•
Regulatory Standards Compliance, page 9
•
Translated Safety Warnings, page 16
Corporate Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2003 Cisco Systems, Inc. All rights reserved.
Site Preparation
•
Related Documentation, page 26
•
Obtaining Documentation, page 27
•
Obtaining Technical Assistance, page 28
•
Obtaining Additional Publications and Information, page 30
Site Preparation
This section describes the site requirements for installing the Catalyst 8500 MSR, Catalyst 8500 CSR,
and LightSteam 1010 series switches. To ensure normal system operation, plan your site configuration
and prepare your site before installation.
Follow these guidelines when choosing a site for installation:
•
Install the system in a restricted access area, where access can be gained only by service personnel
through the use of a special tool, lock and key, or other means of security.
•
Choose a site with a dry, clean, well-ventilated, and air-conditioned area.
•
Choose a site that maintains an ambient temperature of 32 to 104°F (0 to 40°C).
Ensuring Overcurrent Protection
The system relies on the protective devices in the building installation for protection against
short-circuit, overcurrent, and earth (grounding) fault. Ensure that the protective devices in the building
installation are properly rated to protect the system, and that they comply with national and local codes.
Grounding the System
Follow these guidelines when grounding the system:
•
Do not defeat the ground conductor on an AC plug.
•
Connect AC-powered systems to grounded power outlets.
•
Connect the system to earth (ground).
Creating a Safe Environment
Follow these guidelines to create a safe environment:
•
Keep tools and chassis components off the floor and away from foot traffic.
•
Clear the area of possible hazards, such as moist floors, ungrounded power extension cables, and
missing safety grounds.
•
Keep the area around the chassis free from dust and foreign conductive material (such as metal
flakes from nearby construction activity).
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Site Preparation
Rack-Mounting the System
A rack-mount kit and cable guides come with the system. The kit is not suitable for racks with
obstructions (such as a power strip) that could impair access to system components. Allow sufficient
clearance around the rack for system maintenance.
Ensuring Proper Airflow
Follow these guidelines to ensure proper airflow:
•
Install the system in an open rack whenever possible. If installation in an enclosed rack is
unavoidable, ensure that the rack has adequate ventilation.
•
Maintain ambient airflow to ensure normal operation. If the airflow is blocked or restricted, or if the
intake air is too warm, an overtemperature condition can occur.
•
Allow at least 6 inches (15.24 cm) of clearance around the ventilation openings of the chassis.
•
Avoid placing the system in an overly congested rack or directly next to another equipment rack.
Heat exhaust from other equipment can enter the inlet air vents and cause an overtemperature
condition.
•
Equipment near the bottom of a rack might generate excessive heat that is drawn upward and into
the intake ports of the equipment above. The warm air can cause an overtemperature condition in
the equipment above.
•
Ensure that cables from other equipment do not obstruct the airflow through the chassis or impair
access to the power supplies or cards. Route cables away from field-replaceable components to
avoid disconnecting cables unnecessarily for equipment maintenance or upgrades.
Stabilizing the System
Follow these guidelines to stabilize the system:
•
Install any stabilizers that came with your equipment rack before mounting or servicing the system
in the rack.
•
Load the rack from the bottom to the top, with the heaviest system at the bottom.
•
Do not stack the system on top of any other equipment. If the system falls, it can cause severe bodily
injury and damage the equipment.
•
Ensure that the shelf is constructed to support the weight and dimensions of the chassis if you are
using an equipment shelf. See Figure 1 and Figure 2.
Regulatory Compliance and Safety Information for the Catalyst 8500 and LightStream 1010 Series
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Site Preparation
Figure 1
Catalyst 8540 Chassis Standard Equipment Rack Dimensions
17.25 "
(45.09 cm)
79100
19.25 "
(48.09 cm)
Regulatory Compliance and Safety Information for the Catalyst 8500 and LightStream 1010 Series
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Site Preparation
Catalyst 8510 and LightStream 1010 Chassis Standard Equipment Rack Dimensions
N
FA
2
PS
1
PS
T
SE
TX
RE
OT
2
SL
RX
K
OT
LIN
E
X
1
OL
AU
SL
NS
CO
et
IA
En
MC
PC
T
EC
EJ
19.25 "
(48.09 cm)
79099
Figure 2
17.25 "
(45.09 cm)
•
Ensure that the weight of the chassis does not make the rack unstable. Secure telco racks with ceiling
brackets if the rack is populated with heavy equipment.
•
Bolt the rack to the floor for stability.
Lifting the System
Follow these guidelines when lifting the system:
•
Disconnect all power and external cables before lifting the system.
•
Ensure that your footing is solid and the weight of the system is evenly distributed between your
feet.
•
Lift the system slowly, keeping your back straight. Lift with your legs, not with your back. Bend at
the knees, not at the waist.
•
Do not attempt to lift the system with the handles on the power supplies or on any of the cards. These
handles are not designed to support the weight of the system.
•
Depending on the weight of the system, more than one person might be required to lift it.
Regulatory Compliance and Safety Information for the Catalyst 8500 and LightStream 1010 Series
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Site Preparation
Figure 3
Safely Lifting the System
<40 lb
(<18 kg)
40 to 70 lb
(18 to 32 kg)
70 to 121 lb
(32 to 55 kg)
>121 lb
(>55 kg)
18986
Figure 3 shows the number of people needed to lift the system by weight.
Power Considerations
AC and DC power supplies, and an optional redundant (second) power supply, are available for most
systems. Be careful when connecting systems to the supply circuit so that wiring is not overloaded.
Note
Refer to your hardware installation guide for AC and DC power specifications and for redundant power
supply availability.
AC Power
The system is designed for connection to TN power systems. A TN power system is a power distribution
system with one point connected directly to earth (ground). The exposed conductive parts of the
installation are connected to that point by protective earth conductors.
Ensure that the plug-socket combination is accessible at all times, because it serves as the main
disconnecting device.
DC Power
Follow these guidelines for DC power supplies:
•
Connect DC-input power supplies only to a DC power source that complies with the safety extra-low
voltage (SELV) requirements in the UL 1950, CSA 950, EN 60950, and IEC 60950 standards.
•
Ensure that there is a readily accessible disconnect device incorporated in the building's installation
wiring.
•
Ensure that power is removed from the DC circuit before installing or removing power supplies.
Tape the switch handle of the DC circuit breaker in the off position.
•
Use only copper conductors to connect to a DC terminal block.
•
Use approved wiring terminations, such as closed-loop or spade-type with upturned lugs, when
stranded wiring is required. These terminations should be the appropriate size for the wires and
should clamp both the insulation and the conductor.
•
Ensure that no exposed portion of the DC-input power source wire extends from the terminal block
plug. An exposed wire can conduct a harmful level of electricity.
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Site Preparation
Using Redundant Power
If your system includes an optional redundant (second) power supply, connect each of the two power
supplies to different input power sources. Failure to do so makes the system susceptible to total power
failure in the event that one of the power supplies fails.
Preventing ESD
Electrostatic discharge (ESD) damage occurs when electronic cards or components are mishandled and
can result in complete or intermittent failures. Note the following guidelines before you install or service
the system:
Note
•
Always wear an ESD-preventive wrist or ankle strap when handling electronic components. Connect
one end of the strap to an ESD jack or an unpainted metal component on the system (such as a
captive installation screw).
•
Handle cards by the faceplates and edges only; avoid touching the printed circuit board and
connector pins.
•
Place any removed component on an antistatic surface or in a static shielding bag.
•
Avoid contact between the cards and clothing. The wrist strap only protects the card from ESD
voltages on the body; ESD voltages on clothing can still cause damage.
For safety, periodically check the resistance value of the antistatic strap. The measurement should be
between 1 and 10 megohms (Mohms).
Installing and Servicing the System
Follow these guidelines when installing and servicing the system:
•
Disconnect all power and external cables before installing the system.
•
Install the system in compliance with your local and national electrical codes:
– United States: National Fire Protection Association (NFPA) 70; United States National
Electrical Code.
– Canada: Canadian Electrical Code, Part I, CSA C22.1.
– Other countries: If local and national electrical codes are not available, refer to IEC 364, Part 1
through Part 7.
•
Do not work alone under potentially hazardous conditions.
•
Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
•
Do not touch the backplane or midplane with your hand or metal tools.
•
Remove all jewelry (including rings and chains) or other items that could get caught in the system
or heat up and cause serious burns.
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Site Preparation
Disconnecting Power
Follow these guidelines when disconnecting power:
•
Locate the emergency power-off switch for the room before working with the system.
•
Turn off the power and disconnect the power from the circuit when working with components that
are not hot-swappable or when working near the system backplane or midplane. If the system does
not have an on/off switch, unplug the power cord.
•
De-energize the system completely by disconnecting the power connection to all power supplies.
•
For DC power supplies, locate the circuit breaker on the panel board that services the DC circuit,
switch the circuit breaker to the off position, and tape the switch handle of the circuit breaker in the
off position.
•
Do not touch the power supply when the power cord is connected. Line voltages are present within
the power supply even when the power switch is off and the power cord is connected.
Working with Lasers
The following laser safety standards classify the Catalyst 8500 MSR, Catalyst 8500 CSR, and
LightSteam 1010 series switches:
Caution
•
Class 1 LASER PRODUCT (IEC 60825-1 2001-01)
•
Class I LASER PRODUCT (21CFR 1040.10 and 1040.11)
Use of controls or adjustments or performance of procedures other than those specified herein may result
in hazardous radiation exposure.
Invisible laser radiation may be emitted from one end of the fiber or connector. Do not stare into the beam
or view directly with optical instruments.
Preventing EMI
When you run wires for any significant distance in an electromagnetic field, electromagnetic interference
(EMI) can occur between the field and the signals on the wires. Be aware of the following:
•
Bad plant wiring can result in RFI (radio frequency interference).
•
Strong EMI, especially when it is caused by lightning or radio transmitters, can destroy the signal
drivers and receivers in the system, and can even create an electrical hazard by conducting power
surges through lines and into the system.
To predict and remedy strong EMI, consult RFI experts.
Covering Empty Slots
Ensure that all cards, faceplates, and covers are in place. Filler motherboards and filler modules and
cover panels are used to:
•
Prevent exposure to hazardous voltages and currents inside the chassis
•
Help contain EMI (electromagnetic interference) that might disrupt other equipment
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Regulatory Standards Compliance
•
Direct the flow of cooling air through the chassis
•
Protect the backplane from dust
Disposing of the System
Dispose of the system and its components (including batteries) as specified by all national laws and
regulations.
Regulatory Standards Compliance
This section includes the regulatory compliance, safety, and EMC standards. It also lists the warnings
applicable to different countries.
Table 1 lists the regulatory standards compliance specifications.
Table 1
Regulatory Standards Compliance
Specification
Description
Regulatory Compliance
Products bearing a CE Mark indicate compliance with the
89/336/EEC and 73/23/EEC directives, which include the
following safety and EMC standards in this table.
Safety
UL 1950
CAN/CSA-C22.2 No. 950
EN 60950
IEC 60950
TS 001
AS/NZS 3260
IEC 60825-1
IEC 60825-2
EN 60825-1
EN 60825-2
21CFR 1040
EMC
FCC Part 15 (CFR 47) Class A
ICES-003 Class A
EN 55022 Class A with UTP cable
CISPR22 Class A with UTP cable
AS/NZS 3548 Class A with UTP cable
VCCI Class A with UTP cable
EN 55022 Class B with FTP cable
CISPR22 Class B with FTP cable
AS/NZS 3548 Class B with FTP cable
VCCI Class B with FTP cable
EN 55024
ETS 300 386
EN 50082-1
EN 61000-3-2
EN 61000-3-3
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Regulatory Standards Compliance
Table 2 lists the NEBS and ETSI specifications that the Catalyst 8500 MSR, Catalyst 8500 CSR, and
LightSteam 1010 series switches are designed to meet.
Table 2
NEBS and ETSI Specifications
Specification
NEBS
1
Description
GR-63-Core NEBS Level 3 Requirements
GR-1089-Core NEBS Level 3 Requirements
ETSI
2
ETS 300 019 Storage Class 1.1
ETS 300 019 Transportation Class 2.3
ETS 300 019 Stationary Use Class 3.1
1. NEBS = Network Equipment Building Systems
2. ETSI = European Telecommunication Standards Institute
FCC Part 68 Notice
The T1 IMA (Model C85MS-8T1-IMA) and CES T1 (Model WAI-T1C-4RJ48) interface modules used
in the ATM switch router comply with Part 68 of the FCC rules. On the bottom of this equipment is a
label that contains, among other information, the FCC registration number. If requested, this information
must be provided to the telephone company.
This equipment cannot be used on telephone company-provided coin services. Connection to the Party
Line Service is subject to state tariffs.
If this equipment causes harm to the telephone network, the telephone company notifies you in advance
that temporary discontinuance of service might be required. If advance notice is not practical, the
telephone company notifies you as soon as possible. Also, you are advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company can make changes in its facilities, equipment, operations, or procedures that
might affect the operation of the equipment. If this happens, the telephone company provides advance
notice so you can make the necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, please contact us for repair and warranty information. If
the trouble is causing harm to the telephone network, the telephone company can request that you
remove the equipment from the network until the problem is resolved.
We recommend that the customer install an AC surge arrestor in the AC outlet to which this device is
connected. This is to avoid equipment damage caused by local lightning strikes and other electrical
surges.
This equipment uses Uniform Service Order Code (USOC) jacks as listed in Table 3.
Table 3
USOC Jacks for CES Port Adapters
Model No.
Facility Interface
Code
Service Order
Code
Jack Type
C85MS-8T1-IMA
04DU9-BN
6.0N
RJ48c
C85MS-8T1-IMA
04DU9-DN
6.0N
RJ48c
C85MS-8T1-IMA
04DU9-IKN
6.0N
RJ48c
C85MS-8T1-IMA
04DU9-ISN
6.0N
RJ48c
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Regulatory Standards Compliance
Table 3
USOC Jacks for CES Port Adapters (continued)
Model No.
Facility Interface
Code
Service Order
Code
Jack Type
WAI-T1C-4RJ48
04DU9-BN
6.0N
—
WAI-T1C-4RJ48
04DU9-DN
6.0N
—
WAI-T1C-4RJ48
04DU9-1KN
6.0N
—
WAI-T1C-4RJ48
04DU9-1SN
6.0N
—
WAI-T1C-4RJ48
04DU9-1ZN
6.0N
—
CS-03 Certification
The T1 IMA interface module is CS-03 certified. See Table 4 for CS-03 approval details for the
equipment. Observe the following general information and safety precautions:
The industry Canada label identifies CS-03 certified equipment. This certification means that the
equipment meets certain telecommunications network protection, operation, and safety requirements as
described in the appropriate terminal equipment requirements document(s). The department does not
guarantee the equipment will operate to the user's satisfaction.
Before installing the equipment, check that you have permission to connect it to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any
repairs or alterations made by the user to this equipment, or any equipment malfunctions, may cause the
telecommunications company to request that the user disconnect the equipment.
Ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic
water pipe system, if present, are connected together. This precaution may be particularly important in
rural areas.
Warning
Do not attempt to make such connections yourself. Contact the appropriate electric inspection
authority or electrician as appropriate.
Table 4
CS-03 Approval
Model Number
Approval Number
Date
C85MS-8T1-IMA
2461 9805 A
March 31, 1999
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Regulatory Standards Compliance
JATE
The T1 IMA interface module meets the requirements of the Japan Approvals Institute for
Telecommunications Equipment (JATE). Table 5 provides the JATE approval details for modules.
Table 5
JATE Approval
Applicant Name
Model Number
Approval Number
Nihon Cisco Systems
C85MS-8T1-IMA
D99-0386-JP
European Community, Switzerland, Norway, Iceland and Liechtenstein
Declaration of Conformity with Regard to the Directives 73/23/EEC and 89/336/EEC as amended by
Directive 93/68/EEC
Deutsch:
Dansk:
Dieses Gerät entspricht den wesentlichen Anforderungen und weiteren
Bestimmungen der Richtlinien 73/23/EWG und 89/336/EWG mit der Ergänzung
durch Richtlinie 93/68/EWG.
Dette udstyr er i overensstemmelse med de ufravigelige hensyn og andre
bestemmelser i direktiv 73/23/EEC og 89/336/EEC som ændred i direktiv
93/68/EEC.
English:
This equipment is in compliance with the essential requirements and other
provisions of Directives 73/23/EEC and 89/336/EEC as amended by Directive
93/68/EEC.
Español:
Este equipo cumple con los requisitos esenciales y otras disposiciones de
las Directrices 73/23/EEC y 89/336/EEC de acuerdo a las modificaciones de la
Directriz 93/68/EEC.
Français:
Cet appareil remplit les principales conditions requises et autres
dispositions des Directives 73/23/EEC et 89/336/EEC, modifiées par la
Directive 93/68/EEC.
Íslenska:
essir búna ur samr mist lögbo num kröfum og ö rum ákvæ um tilskipana
73/23/EBE og 89/336/EBE, me breytingum skv. tilskipun 93/68/EBE.
Italiano:
Questa apparecchiatura è conforme ai requisiti essenziali e altre
disposizioni delle Direttive 73/23/EEC e 89/336/EEC modificate con la
Direttiva 93/68/EEC.
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Regulatory Standards Compliance
Nederlands:
Norsk:
Português:
Suomalainen:
Deze apparatuur voldoet aan de belangrijkste eisen en andere voorzieningen
van richtlijnen 73/23/EEC en 89/336/EEC zoals gewijzigd door richtlijn
93/68/EEC.
Dette utstyret samsvarer med de vesentligste kravene og andre regler i
direktivene 73/23/EEC og 89/336/EEC samt i tilleggsdirektiv 93/68/EEC.
Este equipamento satisfaz os requisitos essenciais e outras provisões das
Directivas 73/23/EEC e 89/336/EEC, conforme amendados pela Directiva
93/68/EEC.
Tämä laite on direktiivien 73/23/ETY ja 89/336/ETY (kuten muutettu
direktiivissä 93/68/ETY) keskeisten vaatimusten ja määräysten mukainen.
Svenska:
Denna utrustning uppfyller de väsentliga kraven och andra villkor i
direktiven 73/23/EEC och 89/336/EEC enligt ändringarna i direktiv 93/68/EEC.
Romania:
Prin prezenta, noi Cisco Systems România SRL, declarãm pe propria
rãspundere cã produsul Catalyst 8500 Series/LightStream 1010, îndeplineste
principalele cerin e de conformitate cu Directiva Europeanã 89/336/EEC,
73/23/EEC.
EMC Environmental Conditions in the European Union
This equipment is intended to operate under the following environmental conditions with respect to
EMC:
•
A separate defined location under the user’s control.
•
Earthing and bonding shall meet the requirements of ETS 300 253 or CCITT K27.
•
Where applicable, AC power distribution shall be one of the following types: TN-S and TN-C as
defined in IEC 364-3.
In addition, if equipment is operated in a domestic environment, interference may occur.
FCC Class A warning
Warning
Modifying the equipment without Cisco's authorization may result in the equipment no longer
complying with FCC requirements for Class A or Class B digital devices. In that event, your right to
use the equipment may be limited by FCC regulations and you may be required to correct any
interference to radio or television communications at your own expense.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case users will be
required to correct the interference at their own expense.
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Regulatory Standards Compliance
Canada Class A Warning
Warning
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numèrique de la classe A est conforme á la norme NMB-003 du Canada.
CISPR 22 Class A Warning
This is a class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Japan VCCI Class A Warning
Warning
This is a Class A product based on the standard of the Voluntary Control Council for Interference by
Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio
disturbance may arise. When such trouble occurs, the user may be required to take corrective
actions.
Taiwan (BSMI) Class A Warning
Warning
This is a Class A information product. It may cause radio frequency interference in residential
environments. Under such circumstances, the user may be requested to take appropriate
countermeasures.
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Regulatory Standards Compliance
Class A Notice for Hungary
Warning
This equipment is a class A product and should be used and installed properly according to the
Hungarian EMC Class A requirements (MSZEN55022). Class A equipment is designed for typical
commercial establishments for which special conditions of installation and protection distance are
used.
Korean Class A Warning
Warning
This is a Class A Device and is registered for EMC requirements for industrial use. The seller or
buyer should be aware of this. If this type was sold or purchased by mistake, it should be replaced
with a residential-use type.
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Translated Safety Warnings
Translated Safety Warnings
This section includes translations in multiple languages of the warnings that may appear in the
Catalyst 8500 MSR, Catalyst 8500 CSR, and LightSteam 1010 series switch product documents.
Warning Definition
Warning
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this
device.
SAVE THESE INSTRUCTIONS
Waarschuwing
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt
raadplegen.
BEWAAR DEZE INSTRUCTIES
Varoitus
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien
lausuntonumeroiden avulla.
SÄILYTÄ NÄMÄ OHJEET
Attention
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
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Translated Safety Warnings
Warnung
WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen
kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und
den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
Avvertenza
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le
traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
Advarsel
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med
elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne
enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
Aviso
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
¡Advertencia!
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
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Translated Safety Warnings
Varning!
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna
anordning.
SPARA DESSA ANVISNINGAR
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Backplane Voltage
Warning
Waarschuwing
Varoitus
Hazardous voltage or energy is present on the backplane when the system is operating. Use caution
when servicing.
Er is gevaarlijke spanning of energie aanwezig op de achterplaat wanneer het systeem bediend
wordt. Wees voorzichtig bij het onderhoud.
Kun laite on toiminnassa, taustalevyyn muodostuu vaarallista jännitettä. Ole varovainen
huoltaessasi laitetta.
Attention
Lorsque le système est en fonctionnement, des tensions électriques circulent sur le fond de panier.
Prendre des précautions lors de la maintenance.
Warnung
Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder
Energien auf. Vorsicht bei der Wartung.
Avvertenza
Advarsel
Aviso
¡Advertencia!
Varning!
Quando il sistema è in funzione, il pannello posteriore è sotto tensione pericolosa. Prestare
attenzione quando si lavora sul sistema.
Farlig spenning er til stede på bakpanelet når systemet kjøres. Utvis forsiktighet under service.
Há presença de voltagem perigosa ou de energia na placa traseira quando o sistema está em
operação. Tenha cuidado ao fazer a manutenção.
Cuando el sistema está en funcionamiento, el voltaje del plano trasero es peligroso. Tenga cuidado
cuando lo revise.
Farlig spänning föreligger på bakplattan när systemet körs. Var försiktig vid service.
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Translated Safety Warnings
Ground Conductor
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in
the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available.
Waarschuwing
Deze apparatuur dient geaard te zijn. De aardingsleiding mag nooit buiten werking worden gesteld
en de apparatuur mag nooit bediend worden zonder dat er een op de juiste wijze geïnstalleerde
aardingsleiding aanwezig is. Neem contact op met de bevoegde instantie voor elektrische
inspecties of met een elektricien als u er niet zeker van bent dat er voor passende aarding
gezorgd is.
Varoitus
Laitteiden on oltava maadoitettuja. Älä koskaan ohita maajohdinta tai käytä laitteita ilman oikein
asennettua maajohdinta. Ota yhteys sähkötarkastusviranomaiseen tai sähköasentajaan, jos olet
epävarma maadoituksen sopivuudesta.
Attention
Cet équipement doit être mis à la masse. Ne jamais rendre inopérant le conducteur de masse ni
utiliser l'équipement sans un conducteur de masse adéquatement installé. En cas de doute sur la
mise à la masse appropriée disponible, s'adresser à l'organisme responsable de la sécurité
électrique ou à un électricien.
Warnung
Dieses Gerät muss geerdet sein. Auf keinen Fall den Erdungsleiter unwirksam machen oder das
Gerät ohne einen sachgerecht installierten Erdungsleiter verwenden. Wenn Sie sich nicht sicher
sind, ob eine sachgerechte Erdung vorhanden ist, wenden Sie sich an die zuständige
Inspektionsbehörde oder einen Elektriker.
Avvertenza
Questa apparecchiatura deve essere dotata di messa a terra. Non escludere mai il conduttore di
protezione né usare l'apparecchiatura in assenza di un conduttore di protezione installato in modo
corretto. Se non si è certi della disponibilità di un adeguato collegamento di messa a terra,
richiedere un controllo elettrico presso le autorità competenti o rivolgersi a un elettricista.
Advarsel
Dette utstyret må jordes. Omgå aldri jordingslederen og bruk aldri utstyret uten riktig montert
jordingsleder. Ta kontakt med fagfolk innen elektrisk inspeksjon eller med en elektriker hvis du er
usikker på om det finnes velegnet jordning.
Aviso
Este equipamento deve ser aterrado. Nunca anule o fio terra nem opere o equipamento sem um
aterramento adequadamente instalado. Em caso de dúvida com relação ao sistema de aterramento
disponível, entre em contato com os serviços locais de inspeção elétrica ou um eletricista
qualificado.
¡Advertencia!
Este equipo debe estar conectado a tierra. No inhabilite el conductor de tierra ni haga funcionar el
equipo si no hay un conductor de tierra instalado correctamente. Póngase en contacto con la
autoridad correspondiente de inspección eléctrica o con un electricista si no está seguro de que
haya una conexión a tierra adecuada.
Varning!
Denna utrustning måste jordas. Koppla aldrig från jordledningen och använd aldrig utrustningen
utan en på lämpligt sätt installerad jordledning. Om det föreligger osäkerhet huruvida lämplig
jordning finns skall elektrisk besiktningsauktoritet eller elektriker kontaktas.
Regulatory Compliance and Safety Information for the Catalyst 8500 and LightStream 1010 Series
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Translated Safety Warnings
Restricted Area Warning
Warning
This unit is intended for installation in restricted access areas. A restricted access area is where
access can only be gained by service personnel through the use of a special tool, lock and key, or
other means of security, and is controlled by the authority responsible for the location.
Waarschuwing
Dit toestel is bedoeld voor installatie op plaatsen met beperkte toegang. Een plaats met beperkte
toegang is een plaats waar toegang slechts door servicepersoneel verkregen kan worden door
middel van een speciaal instrument, een slot en sleutel, of een ander veiligheidsmiddel, en welke
beheerd wordt door de overheidsinstantie die verantwoordelijk is voor de locatie.
Varoitus
Tämä laite on tarkoitettu asennettavaksi paikkaan, johon pääsy on rajoitettua. Paikka, johon pääsy
on rajoitettua, tarkoittaa paikkaa, johon vain huoltohenkilöstö pääsee jonkin erikoistyökalun,
lukkoon sopivan avaimen tai jonkin muun turvalaitteen avulla ja joka on paikasta vastuussa olevien
toimivaltaisten henkilöiden valvoma.
Attention
Cet appareil est à installer dans des zones d’accès réservé. Ces dernières sont des zones auxquelles
seul le personnel de service peut accéder en utilisant un outil spécial, un mécanisme de
verrouillage et une clé, ou tout autre moyen de sécurité. L’accès aux zones de sécurité est sous le
contrôle de l’autorité responsable de l’emplacement.
Warnung
Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Ein Bereich mit
beschränktem Zutritt ist ein Bereich, zu dem nur Wartungspersonal mit einem Spezialwerkzeugs,
Schloß und Schlüssel oder anderer Sicherheitsvorkehrungen Zugang hat, und der von dem für die
Anlage zuständigen Gremium kontrolliert wird.
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Translated Safety Warnings
Avvertenza
Advarsel
Aviso
Questa unità deve essere installata in un'area ad accesso limitato. Un'area ad accesso limitato è
un'area accessibile solo a personale di assistenza tramite un'attrezzo speciale, lucchetto, o altri
dispositivi di sicurezza, ed è controllata dall'autorità responsabile della zona.
Denne enheten er laget for installasjon i områder med begrenset adgang. Et område med begrenset
adgang gir kun adgang til servicepersonale som bruker et spesielt verktøy, lås og nøkkel, eller en
annen sikkerhetsanordning, og det kontrolleres av den autoriteten som er ansvarlig for området.
Esta unidade foi concebida para instalação em áreas de acesso restrito. Uma área de acesso
restrito é uma área à qual apenas tem acesso o pessoal de serviço autorizado, que possua uma
ferramenta, chave e fechadura especial, ou qualquer outra forma de segurança. Esta área é
controlada pela autoridade responsável pelo local.
¡Advertencia!
Esta unidad ha sido diseñada para instalarse en áreas de acceso restringido. Área de acceso
restringido significa un área a la que solamente tiene acceso el personal de servicio mediante la
utilización de una herramienta especial, cerradura con llave, o algún otro medio de seguridad, y que
está bajo el control de la autoridad responsable del local.
Varning!
Denna enhet är avsedd för installation i områden med begränsat tillträde. Ett område med begränsat
tillträde får endast tillträdas av servicepersonal med ett speciellt verktyg, lås och nyckel, eller
annan säkerhetsanordning, och kontrolleras av den auktoritet som ansvarar för området.
Qualified Personnel Warning
Warning
Waarschuwing
Varoitus
Avertissement
Achtung
Avvertenza
Advarsel
Aviso
¡Atención!
Only trained and qualified personnel should be allowed to install or replace this equipment.
Installatie en reparaties mogen uitsluitend door getraind en bevoegd personeel uitgevoerd worden.
Ainoastaan koulutettu ja pätevä henkilökunta saa asentaa tai vaihtaa tämän laitteen.
Tout installation ou remplacement de l'appareil doit être réalisé par du personnel qualifié et
compétent.
Gerät nur von geschultem, qualifiziertem Personal installieren oder auswechseln lassen.
Solo personale addestrato e qualificato deve essere autorizzato ad installare o sostituire questo
apparecchio.
Kun kvalifisert personell med riktig opplæring bør montere eller bytte ut dette utstyret.
Este equipamento deverá ser instalado ou substituído apenas por pessoal devidamente treinado e
qualificado.
Estos equipos deben ser instalados y reemplazados exclusivamente por personal técnico
adecuadamente preparado y capacitado.
Regulatory Compliance and Safety Information for the Catalyst 8500 and LightStream 1010 Series
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Varning
Denna utrustning ska endast installeras och bytas ut av utbildad och kvalificerad personal.
Warning Definition
Warning
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. To see translations of the warnings that appear in
this publication, refer to the Regulatory Compliance and Safety Information document that
accompanied this device.
Waarschuwing
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard
maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze
publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information
(Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is
ingesloten.
Varoitus
Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen
kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja
tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten
käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information
-kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).
Attention
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer
des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient
des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment
utilisées pour éviter les accidents. Pour prendre connaissance des traductions d’avertissements
figurant dans cette publication, consultez le document Regulatory Compliance and Safety
Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.
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Translated Safety Warnings
Warnung
Avvertenza
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer
Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie
sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur
Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen
Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information
(Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät
geliefert wurde.
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai
circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La
traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory
Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che
accompagna questo dispositivo.
Advarsel
Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du
utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser
innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se
oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory
Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble
levert med denne enheten.
Aviso
Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos
físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos
relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir
possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o
documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições
Reguladoras) que acompanha este dispositivo.
¡Advertencia!
Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los
procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias
que aparecen en esta publicación, consultar el documento titulado Regulatory Compliance and
Safety Information (Información sobre seguridad y conformidad con las disposiciones
reglamentarias) que se acompaña con este dispositivo.
Varning!
Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer
i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av
föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.
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Translated Safety Warnings
Disconnect Device Warning
Warning
Waarschuwing
Varoitus
A readily accessible two-poled disconnect device must be incorporated in the fixed wiring.
Er moet een gemakkelijk toegankelijke, tweepolige stroomverbreker opgenomen zijn in de vaste
bedrading.
Kiinteään johdotukseen on liitettävä kaksinapainen kytkinlaite, johon on helppo päästä käsiksi.
Attention
Un disjoncteur bipolaire facile d’accès doit être intégré dans le câblage fixe.
Warnung
Die feste Verdrahtung muß eine leicht zugängliche, zweipolige Trennvorrichtung enthalten.
Avvertenza
Advarsel
Aviso
¡Advertencia!
Varning!
Nei cablaggi fissi va incorporato un sezionatore a due poli facilmente accessibile.
En lett tilgjengelig, topolet frakoblingsenhet må være innebygd i det faste ledningsnettet.
Deverá incorporar-se um dispositivo de desconexão de dois pólos de acesso fácil, na instalação
eléctrica fixa.
El cableado fijo debe incorporar un dispositivo de desconexión de dos polos y de acceso fácil.
En lättillgänglig tvåpolig frånkopplingsenhet måste ingå i den fasta kopplingen.
Laser Radiation Warning
Warning
Waarschuwing
Varoitus
Attention
Because invisible laser radiation may be emitted from the aperture of the OC-3 type NI-2 optical
interface port when no cable is connected, avoid exposure to laser radiation and do not stare into
an open aperture.
Omdat er onzichtbare laserstraling uit de opening van de OC-3 type NI-2 optische interface-poort
geëmitteerd kan worden wanneer er geen kabel aangesloten is, dient men om blootstelling aan
laserstraling te vermijden niet in de open openingen te kijken.
Kun OC-3-tyyppiseen optiseen NI-2-porttiin ei ole kytketty kaapelia, portin aukosta voi vuotaa
näkymätöntä lasersäteilyä. Älä katso avoimeen aukkoon, jotta et altistu lasersäteilylle.
Etant donné qu'un rayonnement laser invisible peut être émis par l'ouverture du port d'interface
optique OC-3 type NI-2 quand aucun câble n'est connecté, ne pas regarder dans les ouvertures
béantes afin d'éviter tout risque d'exposition au rayonnement laser.
Regulatory Compliance and Safety Information for the Catalyst 8500 and LightStream 1010 Series
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Related Documentation
Warnung
Avvertenza
Advarsel
Aviso
Aus der Öffnung des optischen OC-3 Typ NI-2 Schnittstellenanschlusses kann unsichtbare
Laserstrahlung austreten, wenn kein Kabel angeschlossen ist. Kontakt mit Laserstrahlung
vermeiden und nicht in offene Öffnungen blicken.
Poiché quando nessun cavo è collegato alla porta dell'interfaccia ottica NI-2, del tipo OC-3, da
quest'ultima potrebbe essere emessa radiazione laser invisibile, evitare l'esposizione a tale
radiazione e non fissare con gli occhi porte a cui non siano collegati cavi.
Usynlige laserstråler kan sendes ut fra åpningen til den optiske OC-3 type NI-2 grensesnittporten når
ingen kabel er tilkoblet. Unngå utsettelse for laserstråling og se ikke inn i åpninger som ikke er
tildekket.
Evite uma exposição à radiação laser e não olhe através de aberturas expostas, porque poderá
ocorrer emissão de radiação laser invisível a partir da abertura da porta de interface óptica OC-3
tipo NI-2, quando não estiver qualquer cabo conectado.
¡Advertencia!
Cuando no esté conectado ningún cable, pueden emitirse radiaciones láser invisibles por el orificio
del puerto de interfaz óptica NI-2 de tipo OC-3. Evitar la exposición a radiaciones láser y no mirar
fijamente los orificios abiertos.
Varning!
Osynliga laserstrålar kan sändas ut från öppningen i den OC-3 typ NI-2 optiska gränssnittsporten när
ingen kabel är ansluten. Undvik exponering för laserstrålning och titta inte in i ej täckta öppningar.
Related Documentation
The following sections describe the documentation available for the Catalyst 8510 and the
LightStream 1010 ATM switch. Typically, these documents consist of hardware installation guides,
software installation guides, Cisco IOS configuration and command references, system error messages,
and feature modules, which are updates to the Cisco IOS documentation. Documentation is available as
printed manuals or electronic documents, except for feature modules, which are available online only.
The most up-to-date documentation can be found on the Web through Cisco.com and the Documentation
CD-ROM. These electronic documents might contain updates and modifications made after the
hard-copy documents were printed.
Table 6 lists hardware documentation you should reference before installing, cabling, or troubleshooting
the Catalyst 8500 MSR, Catalyst 8500 CSR, and LightSteam 1010 series switches.
Table 6
Catalyst 8500 and LightStream 1010 Hardware Related Documentation
Document Title
Description
Order Number1
Hardware Installation Guides:
Provides information specific to installing and cabling the
Catalyst 8500 series and LightStream 1010 ATM switch
chassis.
DOC-786134=
•
Catalyst 8540 Chassis Installation
Guide
•
Hardware Installation Guide
ATM and Layer 3 Module Installation Guide Provides information about the hardware interface
modules that can be installed in the ATM and Layer 3
systems.
DOC-785547=
DOC-781089=
Regulatory Compliance and Safety Information for the Catalyst 8500 and LightStream 1010 Series
26
78-14229-02
Obtaining Documentation
1. You can order printed versions of documents with DOC numbers. Documents with OL numbers are available online only, but they can be printed from
PDF.
This document should be used in conjunction with the documents listed in the following sections:
•
Platform Documents, page 27
•
Software Documents, page 27
Platform Documents
The following is a list of the platform-specific documentation available for the Catalyst 8510 and the
LightStream 1010 ATM switch:
•
Quick Reference Catalyst 8510 and LightStream 1010 Hardware Information
•
ATM and Layer 3 Module Installation Guide
Software Documents
The following is a list of the software documentation available for the Catalyst 8510 and the
LightStream 1010 ATM switch:
•
ATM and Layer 3 Switch Router Command Reference
•
ATM and Layer 3 Quick Software Configuration Guide
•
ATM Switch Router Configuration Guide
•
Layer 3 Switching Software and Feature Configuration Guide
•
Troubleshooting Guide
Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical
resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Regulatory Compliance and Safety Information for the Catalyst 8500 and LightStream 1010 Series
78-14229-02
27
Obtaining Technical Assistance
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM
package, which may have shipped with your product. The Documentation CD-ROM is updated regularly
and may be more current than printed documentation. The CD-ROM package is available as a single unit
or through an annual or quarterly subscription.
Registered Cisco.com users can order a single Documentation CD-ROM (product number
DOC-CONDOCCD=) through the Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html
All users can order annual or quarterly subscriptions through the online Subscription Store:
http://www.cisco.com/go/subscription
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Networking Products MarketPlace:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•
Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, USA.) at 408 526-7208 or, elsewhere in
North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click
Feedback at the top of the page.
You can send your comments in e-mail to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your
document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco
Technical Assistance Center (TAC) provides 24-hour, award-winning technical support services, online
and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical
assistance.
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Obtaining Technical Assistance
Cisco TAC Website
The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC
website is available 24 hours a day, 365 days a year.
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you
have a valid service contract but do not have a login ID or password, register at this URL:
http://tools.cisco.com/RPF/register/register.do
Opening a TAC Case
The online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and
P4 cases. (Your network is minimally impaired or you require product information). After you describe
your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution.
If your issue is not resolved using these recommendations, your case will be assigned to a Cisco TAC
engineer.
For P1 or P2 cases (your production network is down or severely degraded) or if you do not have Internet
access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2
cases to help keep your business operations running smoothly.
To open a case by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete listing of Cisco TAC contacts, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
TAC Case Priority Definitions
To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)—Your network is “down” or there is a critical impact to your business operations. You
and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your
business operation are negatively affected by inadequate performance of Cisco products. You and Cisco
will commit full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)—Operational performance of your network is impaired, but most business operations
remain functional. You and Cisco will commit resources during normal business hours to restore service
to satisfactory levels.
Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.
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Obtaining Additional Publications and Information
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.
•
The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as
ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
•
Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new
and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking
Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design
Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
http://www.ciscopress.com
•
Packet magazine is the Cisco quarterly publication that provides the latest networking trends,
technology breakthroughs, and Cisco products and solutions to help industry professionals get the
most from their networking investment. Included are networking deployment and troubleshooting
tips, configuration examples, customer case studies, tutorials and training, certification information,
and links to numerous in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/go/packet
•
iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet
business strategies for executives. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•
Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in designing, developing, and operating public and private internets and
intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
•
Training—Cisco offers world-class networking training. Current offerings in network training are
listed at this URL:
http://www.cisco.com/en/US/learning/index.html
This document is to be used in conjunction with the documents listed in the “Related Documentation” section.
CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are
trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.;
and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco
IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver,
EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard,
LightStream, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX,
Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet
Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.
All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cisco and any other company. (0304R)
Copyright © 2003 Cisco Systems, Inc. All rights reserved.
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