Installation guide | Cisco Systems 826 Network Router User Manual

Quick Start Guide
Cisco 826 and Cisco SOHO 76 Router Cabling and Setup
1
Cisco One-Year Limited Hardware Warranty Terms
2
Overview
3
Parts List
4
Verify the PC Setup
5
Connect the Router to a PC
6
Connect the Router to a Hub
7
Connect an ADSL Line
8
Connect the Power and Turn On the Router
9
Verify the Connections by Using the LEDs
10 Set Up the Router to Access the Network
11 Obtaining Documentation
12 Documentation Feedback
13 Cisco Product Security Overview
14 Obtaining Technical Assistance
15 Obtaining Additional Publications and Information
1 Cisco One-Year Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period.
Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on
Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements
from Cisco.com.
1. Launch your browser, and go to this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number 78-5235-03A0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document
Format (PDF).
Note
You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe’s
website: http://www.adobe.com
3. To read translated and localized warranty information about your product, follow these steps:
a. Enter this part number in the Warranty Document Number field:
78-10747-01C0
b. Select the language in which you would like to view the document.
c. Click Go.
The Cisco warranty page appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document
Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
One (1) Year
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after
receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco
Sales and Service Representative.
2
Complete the information below, and keep it for reference.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
2 Overview
This document describes the basic process of cabling and configuring the Cisco 826 and Cisco SOHO 76 routers.
You can access the most current Cisco documentation on the World Wide Web at the following sites:
• http://www.cisco.com
• http://www-china.cisco.com
• http://www-europe.cisco.com
3 Parts List
The shipment of your router includes the following items:
• One Cisco 826 or Cisco SOHO 76 router
• One yellow Ethernet cable
• One lavender ADSL cable
• One light blue console cable
• One black power supply
• One black power supply cord
• Cisco 800 and SOHO Series Product Documentation
If any of the items is missing or damaged, contact your customer service representative.
4 Verify the PC Setup
If you are connecting a PC to the router Ethernet port, you must first verify that the PC has a network interface card (NIC)
installed and that Transmission Control Protocol/Internet Protocol (TCP/IP) has been loaded and configured. For more
information on how to configure TCP/IP, refer to the Microsoft documentation provided with your Windows operating system.
3
5 Connect the Router to a PC
Follow these steps to connect the Cisco 826 or Cisco SOHO 76 router to a PC:
Step 1
Figure 1
Connect the yellow Ethernet cable from the yellow Ethernet port on the back panel of the router to the Ethernet port
on the computer, as shown in Figure 1.
Connecting the Router to a PC
TO HUB
TO PC
ETHERNE
T
CONSOLE
ADSLoIS
DN
Model Cis
co 826
+5,+12,-12
1
,-24,-71 VDC
1
1
Cisco 826 router
Step 2
4
Verify that the TO HUB/TO PC switch on the left side of the back panel has been set to the TO PC position (out). If
the button is in, press it to set it to the out position.
6 Connect the Router to a Hub
Follow these steps to connect the Cisco 826 or Cisco SOHO 76 router to a hub:
Step 1
Figure 2
Connect the yellow Ethernet cable from the yellow Ethernet port on the back panel of the router to the Ethernet port
on the hub, as shown in Figure 2.
Connecting Router to a Hub
1
TO HUB
TO PC
ETHERNE
T
CONSOLE
ADSLoISD
N
Model Cis
co 826
+5,+12,-12
,-24,-71 VDC
1
2
1X 2X
ETHERNE
SPEED
LED
100BaseT
X SOLID
10BaseT
BLINK
5X
1
Cisco 826 router
Step 2
T 3X
4X
1 2 3
4
5 6 7
8
6X
7X
8X
MDI
MDI-X
2
Cisco 1528 Micro Hub 10/100
Verify that the TO HUB/TO PC switch on the left side of the back panel has been set to the TO HUB position (in). If
the button is out, press it to set it to the in position.
5
7 Connect an ADSL Line
Follow these steps to connect an ADSL to the ADSL over ISDN port on your router:
Step 1
Connect the lavender ADSL cable to the lavender ADSL over ISDN port on the router, as shown in Figure 3. If you have
microfilters or do not have telephone service on the ADSL line, use the lavender CAB-ADSL-RJ11 cable. If you have a
splitter installed, use the lavender CAB-ADSL-RJ11X cable with the blue stripe. One of these two ADSL cables is
supplied with the router. (The cable supplied is the one that was selected during the ordering process.)
Figure 3
TO HUB
TO PC
Connecting the Router to an ADSL Line
ETHERN
ET
CONSO
LE
ADSL
Model Ci
sco 827-
4V
+5,+12,-
12,-24,-71
PHONE
1
4
, VDC
3
2
1
1
2
1
Cisco 827-4V router
Step 2
6
2
Wall jack
Connect the other end of the ADSL cable to the external wall jack.
8 Connect the Power and Turn On the Router
Follow these steps to connect power to the Cisco 826 or Cisco SOHO 76 router and turn it on:
Step 1
Make sure the router power is off. Press the power switch to standby (
Step 2
Connect the power supply cable to the 8-pin connector on the router, as shown in Figure 4.
Figure 4
).
Connecting the Power to a Router
1
TO HUB
TO PC
ETHERN
ET
CONSOL
E
ADSLoIS
DN
Model Cisc
o 826
+5,+12,-12,-
1
24,-71 VDC
4
2
3
1
Cisco 826 router
3
Desktop power supply
2
8-pin connector
4
To electrical outlet
Step 3
Connect the socket end of the power cord to the desktop power supply.
Step 4
Connect the plug end of the power cord to an electrical outlet.
Step 5
Turn on the router. Press the power switch to on (|).
7
9 Verify the Connections by Using the LEDs
The following table describes the normal condition for LEDs and what to do if you observe an abnormal condition. For more
information on all LEDs or to resolve problems, see the Cisco 826 and Cisco SOHO 76 Router Hardware Installation Guide.
LED
Normal
Condition
OK
On
Power is
If the LED is off, power is not being supplied to
supplied to the the router. Check the outlet to make sure that it is
router.
not switched off. Check the power cables to verify
that the cable from the outlet to the power supply
is properly connected. Check the cable from the
power supply to the router to make sure that it is
properly connected.
ADSL CD
On
ADSL is
connected.
If the LED is off, check the connections. Also,
verify that service is being provided to the
premises.
ADSL RXD
Blinking
ADSL port
receives data.
If the LED is off continuously and you know that
data is being sent to the router, check the ADSL
connections. Also, check to ensure that the router
or the ADSL switch (the service provider device)
is properly configured.
ADSL TXD
Blinking
ADSL port
sends data.
If the LED is off continuously and you know that
data is being sent to the router, check the ADSL
connections. Also, check to ensure that the router
is properly configured.
ETHERNET 1
On
Ethernet
device is
connected.
If the LED is off, toggle the TO HUB/TO PC
button (if set to TO HUB [in], reset to TO PC
[out], and vice versa). Also, make sure that the
connected device is powered on.
ETHERNET RXD Blinking
Ethernet port
is receiving a
packet.
If the LED is off continuously and you are that
sure another device is attempting to send data to
the router, check the Ethernet connections. Also,
make sure that the router or the LAN device
attempting to send data to the router is properly
configured.
ETHERNET TXD Blinking
Ethernet port If the LED is off continuously and you are sure
is transmitting that the router is attempting to send data to
a packet.
another device, check the Ethernet connections.
Also, make sure that the router is properly
configured.
8
Explanation
Actions to Take
10 Set Up the Router to Access the Network
The Cisco Router Web Setup (CRWS) software is already loaded on your router. If you purchased your router through an
Internet service provider (ISP), it is possible that your router has already been configured for use at your site, and no additional
configuration is necessary.
If your router has not been configured by your service provider or network administrator, it can be configured by using the
command-line interface (CLI). However, unless you are an advanced user, we recommend that you use CRWS to configure the
router. CRWS is a web-based utility that makes it easy to configure the router by following the setup instructions on the screen.
(Detailed information about CRWS is provided in the Cisco Router Web Setup User’s Guide.)
To launch CRWS, complete these steps:
Step 1
Log on to a PC connected to the router LAN (ETHERNET).
Step 2
Open a web browser.
Step 3
Type in the universal resource locator (URL) http://10.10.10.1.
Step 4
Click the Router Setup link in the Cisco Router Web Setup home page, and follow the instructions that appear in the
page that is displayed.
If the CRWS home page does not appear when you enter the URL (Step 3), test the connection between the PC and the router
by doing the following:
• Check that the OK LED on the router is on.
• Check the connection between the router and the PC, including the cable from the PC to the hub, and the cable from the
hub to the PC.
• Be sure that the TO HUB/TO PC button is in the correct position.
If the CRWS home page still does not appear, verify that the web browser’s Work Offline option is disabled.
If the web page still does not appear, verify that your PC is automatically configured to receive an IP address. Follow the
instructions in the Cisco Router Web Setup User’s Guide, which is available on Cisco.com.
9
11 Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical
assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation DVD
Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with
your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The
Documentation DVD package is available as a single unit.
Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number
DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
• Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems
Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS
(6387).
12 Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the
following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
10
13 Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
• Report security vulnerabilities in Cisco products.
• Obtain assistance with security incidents that involve Cisco products.
• Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
http://www.cisco.com/go/psirt
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response
Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct
all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
• Emergencies — security-alert@cisco.com
• Nonemergencies — psirt@cisco.com
Tip
We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that
you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one
that has the most recent creation date in this public key server list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on
In an emergency, you can also reach PSIRT by telephone:
• 1 877 228-7302
• 1 408 525-6532
14 Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides
24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive
online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do
not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues
with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service
contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
11
Note
Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone
request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools &
Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index
drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three
search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show
command output. Search results show an illustration of your product with the serial number label location highlighted.
Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are
those in which your network is minimally impaired or for which you require product information.) After you describe your
situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended
resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests
are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to
S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit
all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are
negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal
business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You
and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is
little or no effect on your business operations.
15 Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
• Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the
company store, at this URL:
http://www.cisco.com/go/marketplace/
• Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users
will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
http://www.ciscopress.com
12
• Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each
quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions,
as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and
training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/packet
• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use
technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges
facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help
readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in
designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal
at this URL:
http://www.cisco.com/ipj
• World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
13
14
15
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
European Headquarters
Cisco Systems International BV
Haarlerbergpark
Haarlerbergweg 13-19
1101 CH Amsterdam
The Netherlands
www-europe.cisco.com
Tel: 31 0 20 357 1000
Fax: 31 0 20 357 1100
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Tel: 408 526-7660
Fax: 408 527-0883
Asia Pacific Headquarters
Cisco Systems, Inc.
Capital Tower
168 Robinson Road
#22-01 to #29-01
Singapore 068912
www.cisco.com
Tel: +65 6317 7777
Fax: +65 6317 7799
Cisco Systems has more than 200 offices in the following countries. Addresses, phone numbers, and fax numbers are listed on the
Cisco Web site at www.cisco.com/go/offices
Argentina • Australia • Austria • Belgium • Brazil • Bulgaria • Canada • Chile • China PRC • Colombia • Costa Rica • Croatia • Czech Republic • Denmark • Dubai, UAE
Finland • France • Germany • Greece • Hong Kong SAR • Hungary • India • Indonesia • Ireland • Israel • Italy • Japan • Korea • Luxembourg • Malaysia • Mexico
The Netherlands • New Zealand • Norway • Peru • Philippines • Poland • Portugal • Puerto Rico • Romania • Russia • Saudi Arabia • Scotland • Singapore • Slovakia
Slovenia • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey • Ukraine • United Kingdom • United States • Venezuela • Vietnam • Zimbabwe
CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco
Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems
Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS,
IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect,
RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, TeleRouter, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United
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All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)
Printed in the USA on recycled paper containing 10% postconsumer waste.
78-11439-07
DOC-7811439=
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