Cisco Systems D14595.03 Server User Manual

Cisco TelePresence
Content Server S4.1
Online help (printable format)
D14595.03
December 2010
Contents
Logging in to the web interface ...................................................................................... 6
Supported browsers, plugins & platforms...................................................................... 7
Supported browsers .......................................................................................................................... 7
Recommended player versions .......................................................................................................... 7
Editing user preferences................................................................................................. 8
Understanding the conference lists.............................................................................. 10
Live conferences list ........................................................................................................................ 10
Pending queue ................................................................................................................................ 10
Recorded conferences list ............................................................................................................... 10
Common features ............................................................................................................................ 11
Watching a conference in the Content Server web interface ....................................... 13
Watching a conference .................................................................................................................... 13
Using the Content Viewer ......................................................................................................... 13
Using the Content Viewer with Silverlight .................................................................................. 15
Watching a conference on your computer ................................................................... 16
Watching a conference on a portable device (iPod or Zune) ....................................... 17
Sending a link so others can watch a conference ........................................................ 17
Calling out to record ..................................................................................................... 18
Using TMS to schedule conferences to be recorded on the Content Server ............... 22
Editing conferences - overview .................................................................................... 23
Editing conference information & permissions ............................................................ 24
Managing conference outputs ...................................................................................... 27
Indexing, cropping & concatenating conferences in the Content Editor ..................... 33
The Content Editor window .............................................................................................................. 33
Indexing a conference............................................................................................................... 34
Cropping a conference.............................................................................................................. 34
Removing a section in the middle of a conference ..................................................................... 34
Concatenating conferences ...................................................................................................... 35
Understanding recording configurations ..................................................................... 36
Storing recordings ........................................................................................................ 38
Changing the storage location to use Network Attached Storage...................................................... 38
To change the media storage location from the default E: drive to a NAS .................................. 38
Changing the storage location back to the default storage location................................................... 40
Changing the storage location from one NAS location to another ..................................................... 40
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Displaying the Categories list ....................................................................................... 41
Adding & editing Categories......................................................................................... 42
Displaying the Recording alias list ............................................................................... 43
Adding & editing Recording aliases ............................................................................. 45
Displaying the Template list ......................................................................................... 51
Adding & editing Templates ......................................................................................... 52
Displaying the Media server configurations list ........................................................... 57
Adding & editing Media server configurations ............................................................. 58
Media server configuration: Windows Media Streaming Server ........................................................ 58
Media server configuration: QuickTime or Darwin Streaming Server ................................................ 62
Media server configuration: Wowza Media Server for Flash ............................................................. 65
Media server configuration: Real Media Streaming Server ............................................................... 68
Media server configuration: Podcast Producer Server ...................................................................... 70
Media server configuration: iTunes U Server .................................................................................... 71
Displaying the Call configurations list.......................................................................... 72
Adding and editing Call configurations ........................................................................ 73
Understanding groups & users..................................................................................... 75
Access to view conferences ............................................................................................................. 75
Group & user roles .......................................................................................................................... 75
Who can view or edit a conference ........................................................................................... 76
Group & user accounts and adding groups & users to the Content Server ........................................ 76
Active Directory but your Content Server is not on a domain, or is on a different domain from that
containing your groups and users ............................................................................................. 76
Active Directory and your Content Server is in the same domain as your groups and users ....... 77
You do not use Active Directory ................................................................................................ 77
Displaying the Groups & users list ............................................................................... 79
Adding & updating groups and users........................................................................... 80
Displaying the server overview..................................................................................... 82
Configuring site settings .............................................................................................. 85
Displaying gatekeeper registrations ............................................................................. 93
Displaying SIP registrations ......................................................................................... 94
Exporting and importing conferences .......................................................................... 95
Exporting and downloading a conference......................................................................................... 95
Importing a conference .................................................................................................................... 96
Displaying the cluster overview.................................................................................... 97
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Working with the logs ................................................................................................... 98
Content Engine logs ........................................................................................................................ 98
Transcode Engine logs .................................................................................................................... 98
Helper logs ...................................................................................................................................... 98
Content Library logs ........................................................................................................................ 98
Backing up and restoring the Content Server ............................................................ 100
Backing up .................................................................................................................................... 100
Before backing up................................................................................................................... 100
Making an ad hoc backup ....................................................................................................... 100
Configuring a scheduled backup ............................................................................................. 101
Restoring from a backup................................................................................................................ 102
Shutting down and restarting the Content Server ...................................................... 103
LCD panel operations .................................................................................................................... 103
Restarting the Content Server using the LCD panel ................................................................ 103
Shutting down the Content Server using the LCD panel .......................................................... 103
LCD status display and button functions ........................................................................................ 103
Terminal emulator program operations........................................................................................... 104
Restarting the Content Server using a PC connected to the serial port .................................... 104
Shutting down the Content Server using a PC connected to the serial port .............................. 105
Terminal emulator session keys ..................................................................................................... 105
Upgrading the Content Server .................................................................................... 106
Downloading Content Server software releases ............................................................................. 106
Upgrading the Content Server software ......................................................................................... 106
Applying security updates .......................................................................................... 107
Using the web interface for Windows Server administration ..................................... 108
Using Windows Remote Desktop Connection ............................................................ 109
Using Remote Desktop .................................................................................................................. 109
Using Remote Desktop via the Content Server web interface ......................................................... 109
Setting the system date & time ................................................................................... 110
Port information .......................................................................................................... 111
Ports used by the Content Server .................................................................................................. 111
Ports for streaming from the Content Server .................................................................................. 112
Ports for streaming from external streaming servers ...................................................................... 112
Changing the local administrator account password................................................. 114
Changing the local administrator account password ....................................................................... 114
Restoring to Content Server defaults ......................................................................... 115
Restoring the default settings......................................................................................................... 115
LCD status display and button functions ........................................................................................ 115
Restoring default settings using a PC connected to the Content Server serial port ......................... 116
Terminal emulator session keys ..................................................................................................... 117
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License, copyright and trademark information .......................................................... 118
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Logging in to the web interface
Logging in to the web interface
What you see when the Cisco TelePresence Content Server web interface opens depends on whether
guest access is enabled:
•
If guest access is enabled, you see the list of recorded conferences that guest users have
permission to see. As the guest user you can play some or all of these conferences.
•
If guest access is not enabled, you are prompted to log in (also called authenticating). After
you have logged in, the list of recorded conferences is displayed.
To do more than watch conferences you need to log in, and what you can then do depends on your
role. The local administrator and other users who are also site managers have full privileges. For more
about roles, see Understanding users and groups.
To log in:
1. Using a web browser, enter the host name or IP address of the Content Server.
2. Click Log in in the top right of the window.
3. Enter your user name and password. Contact your local site manager for more information.
The Recorded conferences list opens and the appropriate menus for your role are displayed
at the top of the page.
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Supported browsers, plugins & platforms
Supported browsers, plugins & platforms
Cisco recommends that you use software mentioned on this page to ensure that you can
watch/stream conferences successfully.
Supported browsers
Ensure that you have JavaScript, ActiveX and media plugins enabled in your browser.
The Conference play properties check determines the conference formats that you can watch on your
computer and displays this information in your Preferences. If you have installed/uninstalled a plugin,
but the Content Server has not been automatically updated, go to Preferences and click Recheck
properties.
Browser
Mac
v10.5 or
higher
Mozilla Firefox 2 and higher Yes (Silverlight) 2.0 or
higher*
Yes
Yes
No
Yes (Silverlight) 2.0 or
higher*
Yes
Yes
No
Windows Mozilla Firefox 2 and higher Yes**
Yes
Yes
Yes
Internet Explorer 6 and
higher
Yes
Yes
Yes
Safari 2 and higher
Windows Media
MPEG-4
MPEGReal
for
4 for
Media
QuickTime Flash
OS
Yes
* (i) Microsoft Silverlight plugin for MacOS is available as a free download at the time of publishing
from http://silverlight.net/
(ii) The Content Editor is not available on Apple Macintosh computers using Silverlight for conferences
in Windows Media format.
** The following Microsoft Windows Media Player is required to display movies in Windows Media ®
WMV format in Mozilla Firefox, and is available as a free download at the time of publishing from
http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx
Recommended player versions
Content type
Recommended player
Windows Media Windows: Windows Media Player 9.x or higher
Mac OS 10.5 or higher: Silverlight 2.0 or higher
MPEG-4 for
QuickTime
QuickTime 7.x
MPEG-4 for
Flash
Flash Player 10
Real Media
RealPlayer™ 10.x
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Editing user preferences
Editing user preferences
After you have logged in, you can edit some preferences for the way items are displayed. The
preferences that you can set depend on your role. Go to Preferences in the top right of the window.
To update your preferences, edit the fields using the table below and click Save.
Note that the Conference play properties are available whether you have logged in or not, so that all
users, including guests, can find out the speed of their internet connection and available players for
playing conferences.
Field
Field description
Usage tips
User name
The name of the user that you are logged
in as.
This cannot be changed.
Role
Whether the user has site manager,
creator or viewer privileges.
This cannot be changed. To understand
more about roles, see Understanding
groups & users.
Details
Display name The name of the user as displayed in the
bottom left of the window.
Preferences
Conferences
per page
The number of conferences displayed per
page in the View conferences pages.
The default is 20, but you can select 5,
10 or 20.
Conference
Category on
login
The conference Category displayed in the
View conferences pages when you log
in.
See Displaying the Categories list for
more information.
Recording
aliases per
page
If you are a creator, select the number of
Recording aliases displayed per page.
The default is 20, but you can select 5,
10, 20, 50 or 100.
Management lf you are a site manager, select the
items per
number of Recording aliases, groups &
page
users, Templates, Media server
configurations, Call configurations and
Categories displayed per page.
The default is 20, but you can select 5,
10, 20, 50 or 100.
Conference play properties
Automatically
determine
internet
speed/ Speed
If you are logged in, you can select this
When you are updating your
check box to have the Content Server
preferences:
automatically calculate your internet
• If you are logged in, to manually
connection speed the first time you log in
choose your speed, deselect the
using a browser/computer combination or
check box and choose a speed
after re-checking your conference play
from the drop-down list.
properties. It is selected by default.
Conferences with a bit rate greater
Automatically determine internet speed
than that automatically detected or
is always enabled for guests
manually selected have an
(unauthenticated users).
exclamation mark next to them in
the Conference list. These
conferences can be played but
you may experience playback
issues.
•
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Editing user preferences
Field
Field description
Usage tips
internet connection, select the
check box if necessary and click
Recheck properties.
Available
players
Whether Windows Media, QuickTime,
Flash and Real Media players are
available on your computer, and therefore
whether you can view these conference
formats in the Content Viewer.
means that conferences using that
format cannot be viewed in your
browser.
If you see 'player is not installed on your
computer', install the plugin and click
Recheck properties. If the red
exclamation mark is still displayed, then
see the Frequently asked questions or
Troubleshooter.
If you see 'player is installed on your
computer but cannot be used in this
web browser', see Supported browsers,
plugins & platforms.
If a
shows but you are having
problems playing conferences, see the
Frequently asked questions or
Troubleshooter.
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Understanding the conference lists
Understanding the conference lists
Conferences (recorded calls) are displayed in three lists. Your access to each of the lists depends on
whether you have logged in, and if you have, your user role. Which conferences you see in the lists
depends on the permissions set on the conference. (Permissions determine who can view or edit the
conference.) To display the Conference lists, go to View Conferences.
Live conferences list
This list shows calls that are currently being recorded. When the call completes, the resulting
conference is transferred to the Recorded list. If there are outputs to transcode, the conference also
appears in the Pending queue. This page refreshes automatically every 10 seconds.
Role
What you see
Guest (not logged
in)
All live conferences that guests have permission to view are listed.
Viewer
All live conferences that you have permission to view or edit are listed.
Creator
All live conferences that you have permission to view or edit are listed.
Site manager
All live conferences are listed. Site managers can edit all live conferences.
Pending queue
The Pending queue shows conferences for which the Content Server is currently processing
(transcoding) the outputs. The number and types of output depend on the Recording alias used for the
conference, or what outputs have been selected in the Manage Outputs page. (Also see
Understanding recording configurations.) This page refreshes automatically every 10 seconds.
Role
What you see
Guest (not logged
in)
All live conferences that guests have permission to view are listed.
Viewer
All live conferences that you have permission to view or edit are listed.
Creator
All live conferences that you have permission to view or edit are listed.
Site manager
All live conferences are listed. Site managers can edit all live conferences.
Recorded conferences list
The Recorded conferences list shows conferences for which the call has completed. If the Content
Server is still processing (transcoding) the outputs for a conference, then the conference is listed even
icon is displayed beside it. When processing
though it cannot be watched or downloaded, and the
is complete, the appropriate links are displayed - see below. This page does not refresh automatically.
Role
What you see
Guest (not
logged in)
All recorded conferences that guests have permission to view are listed, both while
they are being processed and after they have been processed.
Viewer
All conferences that you have permission to view or edit are listed, both while they
are being processed and after they have been processed.
Creator
All recorded conferences that you have permission to view or edit are listed, both
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Understanding the conference lists
Role
What you see
while they are being processed and after they have been processed.
Site manager
All recorded conferences are listed. Site managers can edit all recorded
conferences.
Common features
These pages have a number of common features:
•
Category:
Select a Category from the drop-down list to only see conferences belonging to that Category.
Selecting All displays all the conferences that you have access to. The number of conferences
that you can view in each Category is displayed in brackets after the name in the drop-down list.
•
Search:
Enter a conference name, description, speaker, location or keyword to search for a particular
conference. (These are part of the conference information entered from the Recording alias
used during the call, and can be edited by the conference editors at any time.)
•
Sort by (Not available for Pending conferences):
Select a sort to rearrange the conferences in the list. By default, conferences are sorted by
date, with the most recent one at the top. (The Pending list shows the order in which
conferences will be processed and their outputs produced. Conferences that are currently being
processed are highlighted.)
•
Page: If the number of conferences is such that there is more than one page in the list, the
Page links allow you to move between pages.
•
Show only conferences that I can edit: Displayed for conference editors only. This check box
allows you to display the list showing only conferences that you can edit, rather than including
those that you can only play, download and share.
In addition, if the following links are displayed for a conference, you can:
•
Play/Play options: see Watching a conference in the Content Server web interface. Click Play
to have the Content Viewer choose the best stream for you to view based on your bandwidth.
To manually choose a conference size or bit rate to play, choose a link under Play options.
o
If these links do not appear, streaming outputs have not been created for the conference.
o
If you see a icon beside the Play button and Play is disabled, you do not have the
appropriate media players installed on your computer to watch the conference. Click on
the icon to find out which players you are missing and see your preferences for more
information. If you see the icon but you can still play the conference, then your
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Understanding the conference lists
bandwidth has been determined to be at a lower rate than the bandwidth of the
conference. You can still play the conference, but you may experience playback
problems. For more information about your bandwidth, see your preferences.
•
Download: see Watching a conference on your computer and Watching a conference on a
portable device (iPod or Zune). The download link only appears if the appropriate download
output formats have been produced for a conference.
•
Share: see Sending a link so others can watch a conference. The Share link only appears for
conferences with streaming outputs because the link opens the Content Viewer (see Watching
a conference in the Content Server web interface). The link provided can be copied and pasted
in to your email application or you can click Email to open a new email in your email application
with the link to the conference included. If the conference requires a password for security, a
prompt is displayed when the link is used.
•
Edit: see Editing conferences - overview.
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Watching a conference in the Content Server web interface
Watching a conference in the Content Server
web interface
The Content Viewer is opened when you ask to stream/play a conference.
Watching a conference
To stream a conference using the Content Viewer: go to the appropriate View Conferences page and
click the thumbnail, the conference name or the Play button. The conference is displayed at the best
quality for your connection, as determined automatically or entered manually in Preferences. The
conference indexes are displayed, if there are any. For information about the controls, see the
appropriate section below.
The availability of the Content Viewer depends on:
• Whether the conference has outputs suitable for streaming. If no outputs are available, the Play
button does not appear in the Conference list and the conference thumbnail and title are not
links. Conference editors can change a conference's outputs using the Manage Outputs page.
• The format of the conference outputs (Windows Media, MPEG-4 for QuickTime, MPEG-4 for
Flash or Real Media) and the correct player being installed on your computer. If you are missing
the correct players, the Play button is disabled and appears beside it. Click on the
exclamation mark icon to find out which players are missing. For more information about your
available players, see your Preferences.
• Your bandwidth (internet speed) and the bandwidth of the conference. If your bandwidth has
been determined to be at a lower rate than the bandwidth of the conference, then appears
beside the Play button. You can still play the conference, but you may experience playback
problems. For more information about your bandwidth, see your Preferences.
Notes:
Output formats depend on the Template used for the conference, and can be changed by conference
editors in the Manage Outputs page. PC users are able to view outputs in the following formats:
Windows Media, MPEG-4 for QuickTime, MPEG-4 for Flash and Real Media. On an Apple Mac,
Windows Media is supported with the Silverlight plugin, and MPEG-4 for QuickTime and MPEG-4 for
Flash are also supported. See Supported browsers, plugins & platforms to check the supported
formats for different browsers and platforms.
The Template allows a maximum of two bit rate/resolution combinations per format so that you can
choose the bit rate to watch rather than having the Content Server chose it for you. Click Play options
and choose a conference bit rate to play in the Content Viewer. This may be useful for example if the
same conference is watched by users on a fast network and as well as users with only a dial-up
connection.
Using the Content Viewer
If the conference includes a Dual video stream, the editor of the conference can choose how the main
and dual video is displayed: as switching (main video steam then the dual video steam when it is
activated), joined (main and dual video steams side by side as one stream), two videos (main and dual
video steams separately) or picture-in-picture (big dual video steam with the main video steam in a
corner). Otherwise, you just see the main video stream.
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Watching a conference in the Content Server web interface
The Content Viewer playing an example conference with only main video:
The Content Viewer playing an example conference with main and dual videos and an index:
•
changes where the Content Viewer shows the main and dual videos
The Next layout button
(if a separate dual video is available), and the index (if a conference editor has added one). This
button is not displayed if it is not possible to switch layouts.
•
The Slide list button
displays the still images taken of the dual stream for conferences with
Audio-only or Small outputs. Clicking on a slide in the list advances the conference to that point
in the conference. Clicking the slide list icon again removes the slide list.
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Watching a conference in the Content Server web interface
Note: Check Port information to make sure that the correct ports for streaming are not blocked;
otherwise, the streaming media will fail to load.
Using the Content Viewer with Silverlight
The Content Viewer initially displays a Play button in the center: click this to watch the conference.
The controls at the bottom of the window fade after a few seconds but placing the mouse in the control
area redisplays them.
If the conference includes a dual video stream, the editor of the conference can choose how the main
and dual video is displayed: as switching (main video steam then the dual video steam when it is
activated), joined (main and dual video steams side by side as one stream), two videos (main and dual
video steams separately) or picture-in-picture (big dual video steam with the main video steam in a
corner). Otherwise, you just see the main video stream.
•
displayed to the right of
Conference indexes are displayed by clicking on the Index button
the conference duration. Clicking on an index advances to that point in the conference.
The Slide list icon
displays the still images taken of the dual stream for conferences with audioonly or Small outputs. Clicking on a slide advances the conference to that point in the conference.
Clicking the Slide list icon again removes the slide list.
Note: Microsoft Silverlight uses port 8080 for streaming from the Content Server. If that port is
blocked, streaming media will fail to load. For more information, see Port information.
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Watching a conference on your computer
Watching a conference on your computer
If a conference has downloadable outputs, you can download the conference to your computer. This
may be better than streaming the conference, especially if you have a maximum download limit on
your internet connection. After the conference has been saved on your computer, you can watch it as
often as you like.
Site managers can specify that downloadable outputs should be created in the Template used for a
conference before the conference is created. After the conference has been recorded, site managers
or conference editors can add outputs by clicking Edit and then Manage Outputs for the conference.
See Managing conference outputs.
Conferences without downloadable outputs do not have the Download link in the View Conferences
> Recorded page.
To download the conference:
1.
Go to View Conferences > Recorded page and click Download for the conference.
2.
Select the required format and size of conference.
3.
Click Save and browse to the directory in which you want to save the conference. Click Save.
4.
On your computer, go to the directory used in the previous step and double-click on the
conference to watch it.
The conference is displayed in the appropriate viewer for its format; that is, in the program that is the
default to play that type of media file on your computer. For example, if QuickTime is set up to always
play .mp4 files and you download an MPEG-4 for Flash file, then it will play in QuickTime if you
double-click on the file.
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Watching a conference on a portable device (iPod or Zune)
Watching a conference on a portable device
(iPod or Zune)
If a conference has downloadable outputs suitable for portable devices, you can download the
conference and then watch it on your iPod or Microsoft Zune device. You need to use a computer as
an intermediary device and then load the conference to the iPod/Zune as you would any other file.
After the conference has been loaded on the device, you can watch it as often as you like.
Site managers can specify that downloadable outputs should be created in the Template used for a
conference before the conference is created. After the conference has been recorded, site managers
or conference editors can add outputs by clicking Edit and then Manage Outputs for the conference.
See Managing conference outputs.
To watch the conference:
1.
Go to View Conferences > Recorded and click Download for the conference.
2.
Select the required format: - one of iPod video, iPod audio, Zune video or Zune audio.
3.
Browse to the directory on your computer in which you want to save the conference temporarily.
Click Save.
4.
From your computer, load the conference on to your portable device.
5.
Play the conference on your portable device as you would any other file.
Sending a link so others can watch a
conference
Click Share and then Email in the Recorded conferences page to share conferences with others. The
Share link only appears for conferences with streaming outputs. (Note that the fact that you can watch
the conference does not automatically mean that the person you send the conference link to will be
able to watch it: this depends on the conference permissions.)
If the conference requires a password for security, a prompt is displayed when the link is used.
Note: The link uses the Frontend address specified in Site settings, or if it was not defined, the URL
you typed in to your browser to log in to the Content Server.
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Calling out to record
Calling out to record
If your login account has creator privileges you can dial out to an endpoint and record the endpoint's
camera view for the duration of the call as an ad hoc conference.
Scheduled - as opposed to ad hoc - conferences can be recorded using the Cisco TelePresence
Management Suite (TMS) - see Using TMS to schedule conferences to be recorded on the Content
Server and the TMS online help for more information. A maximum of five calls can be recorded (either
scheduled or ad hoc) simultaneously and two of these can be streamed live.
To dial out and record a call:
1.
Go to Conference setup > Create conference.
2.
Complete the fields using the table below.
3.
Click Place call.
4.
To end the call, either hang up from the remote endpoint or system, or click End call.
Field
Field description
Usage tips
Create conference
Recording
alias
Choose a Recording alias to be
used for this call.
Template
outputs
The outputs that will be produced if Displays the outputs that the Template selected
the chosen Recording alias is used. for this Recording alias produces. This includes:
You may have a Personal Recording alias or
have been advised which System Recording
alias to use.
If the conference is to be watched live (i.e. while
it is recording), select a Recording alias that
allows this. Conferences recorded with "non-live
streaming" Recording aliases can only be
watched after their outputs have been
processed: how long this takes depends on the
length of the conference and how many other
conference outputs the Content Server is
processing when the call completes. You can
see whether outputs for your conference are in
the queue to be processed by going to View
Conferences > Pending.
Note that No live resources available is
displayed if the Content Server is already
streaming the maximum number of live
conferences, and you will only be able to select
Recording aliases without live outputs.
•
outputs that can be watched in the Content
Viewer - both live and on demand with
their layout, format and size.
•
outputs to download for portable devices.
•
outputs to download for playback on a
computer.
•
outputs that will be distributed to Podcast
Producer or iTunes U.
If these are not what you want, select a different
Recording alias.
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Calling out to record
Field
Field description
Usage tips
Dial number
Enter the address of the remote
endpoint or system to call.
The address can be:
Advanced
call settings
•
an IP address.
•
an H.323 ID or E.164 alias, if the Content
Server is registered with a gatekeeper.
•
a SIP URI, if the Content Server is
registered with a SIP registrar.
Expand these setting to selects
your own bandwidth and call type.
By default, the Bandwidth is 768 kbps, if 768
kbps is selected in the Call configuration of the
selected Recording alias. This can be changed
to any of speeds selected in the Call
configuration used with the selected Recording
alias.
If you are dialing an IP address, H.323 ID or
E.164 alias, the Call type should be H.323. If
you are dialing a SIP URI, the Call type should
be SIP. SIP may not be an available option if
SIP settings are not enabled in Site settings.
Remote
System
The system in the call that the
conference is recording.
Call Type
The call type used for this call:
either H.323 or SIP.
These fields are displayed when the conference
is live (that is, after you click Place call) and are
not editable.
Call Speed
The total bit rate of the call
displayed in kbps (kilobits per
second).
Recording
alias Name
The total bit rate of the call
displayed in kbps (kilobits per
second).
Video
Information
The video codec, data rate of the
video stream in kbps (kilobits per
second), and the video resolution if
the conference is live streaming.
Audio
Information
The audio codec and data rate of
the audio stream in kbps (kilobits
per second).
Dual Stream
The current status of the dual
stream.
Encryption
The current encryption status. If
encryption is on, the encryption
algorithm in use is shown.
End Call
Select to end the call and finish
recording.
Call information
The call can also be ended by hanging up from
the remote endpoint or system.
Conference information
Name
The name for the conference to be These optional fields can be used to make it
displayed in the View conferences easier for users to find and search for the
pages.
conference.
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Calling out to record
Field
Field description
Description
Details about the conference to be
displayed beneath the name.
Speaker
Name(s) of the conference
speaker(s).
Location
Where the conference takes place.
Copyright
Copyright information about the
conference.
Keywords
Keywords that can be used to
search for the conference.
Category
The Category that this conference
will be listed under in the View
conferences pages.
Usage tips
Conference permissions
Who can
view this
conference
Groups and users who will be able One of:
to view the conference. Use Check
• Allow access to all users, including
access list to validate your entries.
guests: If Allow guest access is selected
They are also checked when you
Site settings, this field is displayed. If
in
click Place call.
selected, all users including guests can
view the conference.
•
Allow access to all authenticated users:
If Allow guest access is not selected in
Site settings, this field is displayed. If
selected, all authenticated (logged in)
users can view the conference.
•
Allow access to only these
authenticated groups and users: If
selected then only groups or users entered
in the field below can view the conference.
Enter all or part of the name or display
name of the group or user - either one per
line or separated by a semicolon. If only
part of a group or user name has been
entered, then clicking Check access list
or Place call adds all matching groups and
users to the list.
Note: After clicking Check access lists or
Place call , the users entered will have the
following formats:
o Local authentication mode:
MACHINENAME\user.name
o Domain authentication mode:
DOMAINNAME (optional)\user.name
o LDAP authentication mode:
user.name
All groups will be in the format group.name
where the group name is expanded to the
full LDAP name (for example,
“CN=group.name, OU=staff,
DC=company, DC=com”).
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Calling out to record
Field
Field description
Usage tips
Note: Only enter groups and users that
have been added to the Groups and users
list on the Content Server (see Adding and
updating groups & users) in this field;
otherwise, the entry will be removed when
you click Check access list or Place call.
Password
If required, enter a password to
restrict streaming access to this
conference and the ability to
download content. The password
will be visible in clear text to editors
of this conference and to site
managers.
If no password is entered, then users who can
view the conference in the Conference list will
be able to play the conference and download
any available content. If a password is entered,
users will need to know the password to stream
or download the conference.
Automatically
make
recorded
conference
available
Select to make the conference
automatically available to the users
specified in Who can view this
conference above after recording
has finished.
When not selected, the groups and users
specified in Who can view this conference
above cannot see the conference in the
Conference list until the conference is made
available by an editor (see Who can edit this
conference below). This may be useful if
editors want to make changes to the conference
before making it available to others.
Who can edit Groups and users who will be able
this
to edit conference information and
conference
permissions, use the Content Editor
to change the conference, add
further outputs to a completed
conference using the Manage
Outputs page, and delete the
conference. Use Check access list
to validate your entries. They are
also checked when you click Place
call.
Enter all or part of the name or display name of
the group or user - either one per line or
separated by a semicolon. If only part of a group
or user name has been entered, then clicking
Check access list or Place call adds all
matching groups and users to the list.
Note: After clicking Check access list or Place
call, the users entered will have the following
formats:
•
Local authentication mode:
MACHINENAME\user.name
•
Domain authentication mode:
DOMAINNAME (optional)\user.name
•
LDAP authentication mode: user.name
All groups will be in the format group.name
where the group name is expanded to the full
LDAP name (for example, “CN=group.name,
OU=staff, DC=company, DC=com”).
Note: Only enter groups and users that have
been added to the Groups and users list on the
Content Server (see Adding and updating
groups & users) in this field; otherwise, the entry
will be removed when you click Check access
list or Place call.
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Using TMS to schedule conferences to be recorded on the Content Server
Using TMS to schedule conferences to be
recorded on the Content Server
Cisco recommends that you use the Cisco TelePresence Management System (TMS) for scheduled
calls that you want to record with the Content Server. This is because TMS is aware of the Content
Server's capabilities so that resource conflicts are resolved at the time of the booking. This is in
contrast to ad hoc calls, either calling out to an endpoint or calls in to the Content Server: there is no
guarantee that those calls will be connected; it depends on the number and type of calls happening
when you place the call. Therefore, Cisco recommends that a Content Server which is managed by
TMS should not be used for ad hoc calls.
To add the Content Server to TMS:
These steps only need to be performed once for each Content Server that you add to TMS.
1.
2.
Enable the Content Server API:
a.
Go to Management settings > Site settings.
b.
In the API section select API enabled.
c.
Cisco recommends that you change the API password from the default to a strong
password.
Configure the Content Server:
o
If the Content Server is registered to a gatekeeper in Gateway mode, users booking a
conference in TMS 11.8 and above can choose from a range of System Recording
aliases and their Personal Recording aliases. No further special configuration is
necessary on the Content Server side for standalone Content servers.
a.
o
3.
If the Content Server is part of a cluster, ensure that the Frontend address in Site
settings is set to the network load balanced address for the cluster; otherwise links to
conferences generated by TMS may not work.
If the Content Server is registered to a gatekeeper in Terminal mode, only System
aliases and dedicated Personal Recording aliases (with the owner set to api-admin) are
available for recording conferences. On the Content Server:
a.
Go to Management settings > Add Groups and Users, add a user with a site
manager role and with the username api-admin.
b.
Create a Personal Recording alias for example with the name TMS Alias and the
owner set to api-admin.
c.
Create two live and three non-live dedicated TMS-only Recording aliases. Only those
aliases will be available for booking by TMS.
Add the Content Server/Content Server cluster to TMS. For more information, read the TMS
online help.
To use TMS to book conferences on the Content Server:
1.
Go to Booking > New Conference.
2.
In the Advanced settings section select a Recording alias.
3.
Save the booking. TMS will provide a link to view the conference.
For more information, read the TMS online help.
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Editing conferences - overview
Editing conferences - overview
After a conference has been recorded, conference editors can update the conference as follows:
•
Editing conference information and permissions: conference information is used to search for
the conference in the Recorded conferences list. Conference permissions define who can
view the conference and who can edit it.
•
Managing conference outputs: how the conference is made available to users - the format and
size of outputs and whether it is viewable in the Content Server interface, downloadable or
distributed to Podcast Producer or iTunes U.
•
Indexing, cropping & concatenating conferences in the Content Editor: delete unwanted portions
of a conference or join two conferences together.
Site managers can edit all conferences.
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Editing conference information & permissions
Editing conference information & permissions
Conference editors can update the conference information and permissions of conferences that they
are editors of at any time. Site managers can do this for any conference. (To change, add or delete
conference outputs, see Managing conference outputs.)
To edit conference details:
1.
Go to View Conferences > Recorded.
2.
Click Edit and then Edit conference.
3.
Update the fields using the table below.
4.
Click Save.
Field
Field description
Usage tips
Conference information
Name
The name for the conference to be
displayed in the View conferences
pages.
These optional fields can be used to help users
to search for the conference.
Description Details about the conference to be
displayed beneath the name.
Speaker
Name(s) of the conference
speaker(s).
Location
Where the conference took place.
Copyright
Copyright information about the
conference.
Keywords
Keywords that can be used to
search for the conference.
Category
The Category that this conference
will be listed under in the View
conferences pages.
Date
The date and time at which the
recording was started.
Duration
The length of the conference both
rounded to the nearest minute and in
HH:MM:SS format.
URL
The link to the conference. Click
Play to watch the conference in the
Content Viewer and click Email to
send the link to another user.
These fields are for information only; you cannot
edit these fields.
Conference thumbnails
Thumbnails Choose a thumbnail to represent the
conference on the Recorded
conference page. Then refresh the
page or restart the browser to see
the change in the Recorded
conference page.
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A thumbnail is an image of the conference’s
recorded video that helps users to identify the
conference. They are taken at 5 seconds, 1
minute, 5 minutes, 30 minutes, and 1 hour into
the conference. The 30 minute snapshot is the
default, or the last one for conferences shorter
than 30 minutes.
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Editing conference information & permissions
Field
Field description
Usage tips
Conference permissions
Who can
view this
conference
Groups and users who can view the One of:
conference. Use Check access list
to validate your entries: they are also • Allow access to all users, including
guests: If Allow guest access is selected
checked when you Save.
in Site settings, this field is displayed. If
selected, all users including guests can
view the conference.
•
Allow access to all authenticated users:
If Allow guest access is not selected in
Site settings, this field is displayed. If
selected, all authenticated (logged in) users
can view the conference.
•
Allow access to only these
authenticated groups and users: If
selected then only groups or users entered
in the field below can view the conference.
Enter all or part of the name or display
name of the group or user - either one per
line or separated by a semicolon. If only
part of a group or user name has been
entered, then clicking Check access list or
Save adds all matching groups and users
to the list.
Note: After clicking Check access list or
Save, the users entered will have the
following formats:
o
Local authentication mode:
MACHINENAME\user.name
o
Domain authentication mode:
DOMAINNAME (optional)\user.name
o
LDAP authentication mode:
user.name
All groups will be in the format group.name
where the group name is expanded to the
full LDAP name (for example,
“CN=group.name, OU=staff, DC=company,
DC=com”).
Note: Only enter groups and users that
have been added to the Groups and users
list on the Content Server (see Adding and
updating groups & users); otherwise, the
entry will be removed when you click
Check access list or Save.
Password
If required, enter a password to
restrict streaming access to this
conference and the ability to
download content. The password is
visible in clear text to editors of this
conference and to site managers.
If no password is entered, then users who can
view the conference in the Conference list, will
be able to play the conference and download any
available content. If a password is entered, users
will need to know the password to stream or
download the conference.
Make
recorded
Select to make the conference
available for groups and users
When not selected, then the groups and users
specified in Who can view this conference
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Editing conference information & permissions
Field
Field description
Usage tips
conference specified in Who can view this
available for conference above.
viewing
above do not see the conference in the
Conference list. This may be useful if editors
(see Who can edit this conference below) want
to make changes to the conference before
making it available to others.
It is also possible to make a conference available
by selecting the conference in the Conference list
and clicking Edit, then selecting Make
conference available.
Who can
edit this
conference
Enter all or part of the name or display name of
the group or user - either one per line or
separated by a semicolon. If only part of a group
or user name has been entered, clicking Check
access list or Save adds all matching groups
and users to the list.
Note: After clicking Check access list or Save,
the users entered will have the following formats:
Groups and users who can edit
conference information and
permissions, use the Content Editor
to change the conference, add
further outputs to a completed
conference using the Manage
outputs page, and delete the
conference. Use Check access list
to validate your entries: they are also
checked when you Save.
•
Local authentication mode:
MACHINENAME\user.name
•
Domain authentication mode:
DOMAINNAME (optional)\user.name
•
LDAP authentication mode: user.name
All groups will be in the format group.name
where the group name is expanded to the full
LDAP name (for example, “CN=group.name,
OU=staff, DC=company, DC=com”).
Note: Only enter groups and users that have
been added to the Groups and users list on the
Content Server (see Adding and updating groups
& users); otherwise, the entry will be removed
when you click Check access list or Save.
Export conference
See Importing & exporting conferences.
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Managing conference outputs
Managing conference outputs
Site managers and editors of the conference can:
•
Add new on demand outputs for that conference. The conference outputs will be added into the
Offline Transcoding Queue for processing and transcoding will start when all the conferences
higher in the queue have been processed. Note that the total number of outputs can now
exceed the six permitted when a conference is created; however, adding outputs puts an added
transcoding load on the Content Server and uses more disk space.
•
Delete outputs that are no longer needed by deselecting them and clicking Save. Note that files
sent to external servers, for example, Podcast Producer or QuickTime Streaming Server, are
not deleted off those servers but this can be done manually, if required.
•
Change previously chosen layouts, formats and sizes.
To manage outputs:
1.
Go to View Conferences > Recorded conferences.
2.
Click Edit and then select Manage outputs.
3.
Update how you want to make the conference available by selecting the appropriate check
boxes. Selecting a check box opens a section of the page:
o
Outputs to view in the Content Server web interface
o
Outputs to download for portable devices
o
Outputs to download for general purpose
o
Outputs for distribution to Podcast Producer or iTunes U
4.
Edit the fields for each opened section using the table below.
5.
Click Save.
Field
Field description
Usage tips
Conference
call speed
(kbps)
The bit rate at which the
conference was recorded in kbps
(kilobits per second).
This number may affect the bit rate of Medium
and Large outputs.
Recorded
with dual
stream
Whether this conference was
recorded with a dual video stream
or not.
This affects the layouts available for outputs.
Only the single video layout will be available if
the conference was recorded without a dual
video stream.
Viewable in
the Content
Server web
interface
Select to open the Outputs to view
in the Content Server web interface
section where you can edit output
settings for the Content Viewer.
Downloadable
for portable
devices (iPod
and Zune)
Select to open the Outputs to
download for portable devices
section where you can edit output
settings for Downloadable for
portable devices (iPod and Zune).
Manage outputs
Downloadable Select to open the Outputs to
for general
download for general purpose
purpose
section.
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Managing conference outputs
Field
Field description
Distributed to
Podcast
Producer or
iTunes U
Select to open the Outputs for
distribution to Podcast Producer or
iTunes U section where you can
edit output settings for Podcast
Producer and iTunes U.
Usage tips
Outputs to view in the Content Server web interface
Output layout Select the layout to use.
If the conference was recorded without a dual
video stream, this will be the single video layout
where one stream is created showing the main
video source.
If the conference was recorded with a dual
video stream, then this is one of:
Switching: creates one stream. The main video
stream is replaced by the dual video stream
when the dual video stream is activated. The
main video stream is displayed again when the
dual video stream stops.
Joined: creates one stream consisting of the
main video stream on the left and the dual video
stream to the right. For Live broadcasts, the
image shown above is displayed instead of the
dual video stream while there is no dual video
stream in the conference.
Two videos: creates one stream for the main
video stream and one for the dual video stream
to be displayed in the Content Viewer. If the
dual video stream is not used during the call,
then only the main video is shown during on
demand playback. Two streams are displayed
for live conferences irrespective of whether the
dual video steam is being used (that is; a
portion of the Content Viewer shows the default
Content Server image shown while there is no
dual video stream in the conference).
Picture in picture: creates one stream with the
main video stream inserted into the dual video
stream. When the dual video stream is
activated, the main video stream transitions to
the selected location, displaying the dual video
stream as the larger picture. On turning off the
dual video stream, the main video stream
transitions to take up the entire picture again.
On demand
formats
Select up to three of the four
formats:
•
•
•
All these formats can be viewed on a PC so
long as the correct plugins have been
downloaded and installed.
Windows Media for playback MPEG-4 for QuickTime, MPEG-4 for Flash, and
using Windows Media Player Windows Media (played using Silverlight) are
on a PC or using Silverlight on available for Apple Mac when the correct
an Apple Mac.
plugins have been downloaded and installed.
MPEG-4 for playback using
QuickTime.
MPEG-4 for playback using
Flash player.
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Managing conference outputs
Field
Field description
•
Usage tips
Real Media for playback using
Real Media Player.
On demand
sizes
Select up to two conference sizes
based on your users' streaming
environment and internet
connection
Bit rates
(kbps)
Displays the target bit rate for the
Small, Medium and Large sizes.
The number displayed depends on
the target bit rates set in Site
settings, and the call speed at
which the conference was
recorded.
On demand
Media server
configuration
settings
Select the Media server
configurations for on demand
viewing of the conferences
recorded using this template.
Formats not selected above are
grayed out.
Audio only: For use when users have very poor
quality internet access. Audio will be recorded
and played back, and, if the dual video stream
is activated during the call, it will be displayed
as still images.
Small: For use when users have modem
access. The target bit rate for Small outputs for
this conference is displayed in Bit rates below.
In the Two videos layout, the dual video stream
is displayed as still images.
Medium: For use with broadband access to the
internet. The target bit rate for Medium outputs
for this conference is displayed in Bit rates
below.
Large. For access to a high-speed LAN. This
format takes the longest to transcode. The
target bit rate for Large outputs for this
conference is displayed in Bit rates below.
The Media servers configurations shown in the
drop-down lists by default are those selected in
the System defaults section of Site settings.
Outputs to download for portable devices
Output layout Select the layout to use.
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If the conference was recorded without a dual
video stream, this will be the single video layout
where one movie file is created showing the
main video stream.
If the conference was recorded with a dual
video stream, then this is one of:
Switching: creates one movie file. The main
video stream is replaced by the dual video
stream when the dual video stream is activated.
The main video stream is displayed again when
the dual video stream stops.
Picture in picture: creates one movie file with
the main video stream inserted into the dual
video stream. When the dual video stream is
activated, the main video stream transitions to
the selected location, displaying the dual video
stream as the larger picture. On turning off the
dual video stream, the main video stream
transitions to take up the entire picture again.
This layout can be restrictive when viewing on a
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Managing conference outputs
Field
Field description
Usage tips
low resolution monitor.
Portable
devices
Select your choice of portable
device(s) and whether you want
audio and video, or audio-only:
•
iPod Video
•
iPod Audio
•
Zune (Microsoft compatible)
Video
•
Zune (Microsoft compatible)
Audio
These outputs are available using the
Download link on the Recorded Conference
page. Download the files to the correct folder for
synchronizing with your portable device.
iPod formats are optimized for 5th generation
Apple iPod (and compatible) devices. Zune
formats are optimized for 1st generation
Microsoft Zune (and compatible) devices.
Outputs to download for general purpose
Output layout Select the layout to use.
Formats
Select up to three formats.
Sizes
Select up to two sizes.
If the conference was recorded without a dual
video stream, this will be the single video layout
where one movie file is created showing the
main video.
If the conference was recorded with a dual
video stream, then this is one of:
Switching: creates one movie file. The main
video stream is replaced by the dual video
stream when the dual video stream is activated.
The main video stream is displayed again when
the dual video stream stops.
Joined: creates one movie file consisting of the
main video source on the left and the dual video
source to the right. For Live broadcasts, the
image shown above is displayed in the video
instead of the dual video stream while there is
no dual video stream in the conference.
Picture in picture: creates one movie file with
the main video stream inserted into the dual
video stream. When the dual video stream is
activated, the main video stream transitions to
the selected location, displaying the dual video
stream as the larger picture. On turning off the
dual video stream, the main video stream
transitions to take up the entire picture again.
Because the outputs will be downloaded and
viewed on a computer, the quality of the internet
connection is not an issue, other than the time it
takes to download. After downloading, users
with poor internet connections can watch the
conferences without being connected to the
internet.
Outputs for distribution to Podcast Producer or iTunes U
Output layout Select the layout to use.
Cisco TelePresence Content Server 4.1 printable online
If the conference was recorded without a dual
video stream, this will be the single video layout
where one movie file is created showing the
main video.
If the conference was recorded with a dual
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Managing conference outputs
Field
Field description
Usage tips
video stream, then this is one of:
Switching: creates one movie file. The main
video stream is replaced by the dual video
stream when the dual video stream is activated.
The main video stream is displayed again when
the dual video stream stops.
Joined: creates one movie file consisting of the
main video source on the left and the dual video
source to the right. For Live broadcasts, the
image shown above is displayed in the video
instead of the dual video stream while there is
no dual video stream in the conference.
Picture in picture: creates one movie file with
the main video stream inserted into the dual
video stream. When the dual video stream is
activated, the main video stream transitions to
the selected location, displaying the dual video
stream as the larger picture. On turning off the
dual video stream, the main video stream
transitions to take up the entire picture again.
Podcast
Producer
Select this option and a Media
server configuration for Podcast
Producer to automate the process
of uploading recorded content to
your Podcast Producer server.
iTunes U
Select this option and a Media
Choose the size (Small, Medium or Large) of
server configuration for iTunes U to the output to upload to iTunes U. You can also
automate the process of uploading specify an additional audio-only output.
recorded content to an iTunes U
account.
The size of the output for Podcast Producer is
always Large.
Summary
Outputs to
view in the
Content
Server web
interface
Displays information about the
outputs created viewing in the
Content Viewer by the selections
above.
The following information is shown for each
output:
•
a description: the format, layout and size
•
the status
•
the physical path and file name if the
output’s Media server configuration writes
movies to the default media location
•
how the output was transcoded (live or
offline). If the output was live transcoded
and there is no offline transcoded output,
there is an option to Re-transcode.
•
the system name of the Content Server
that did the transcoding (this may be a
different Content Server if the Content
Server is in a cluster)
•
the on demand URL
•
the bandwidth in kbps (kilobits per second)
and dimensions
If the layout selected is Two videos, then there
will be two movie files – one for the main video
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Managing conference outputs
Field
Field description
Usage tips
stream and one for the dual video stream.
Outputs to
download for
portable
devices
Outputs to
download for
general
purpose
Outputs for
distribution to
Podcast
Producer or
iTunes U
Displays information about the
outputs created for Portable
Devices by the selections above.
Displays information about the
outputs created for download to
users' computers by the selections
above.
Displays information about the
outputs created for distribution to
Podcast Producer or iTunes U by
the selections above.
Cisco TelePresence Content Server 4.1 printable online
The following information is shown for each
output:
•
a description: the format and layout
•
the status
•
the physical path and file name
•
how the output was transcoded (offline)
•
the system name of the Content Server
that did the transcoding (this may be a
different Content Server if the Content
Server is in a cluster)
•
the bandwidth in kbps (kilobits per second)
and dimensions
The following information is shown for each
output:
•
a description: the format and layout
•
the status
•
the physical path and file name
•
how the output was transcoded (offline)
•
the system name of the Content Server
that did the transcoding (this may be a
different Content Server if the Content
Server is in a cluster)
•
the bandwidth in kbps (kilobits per second)
and dimensions
The following information is shown for each
output:
•
a description: the format and layout
•
the status
•
how the output was transcoded (offline)
•
the system name of the Content Server
that did the transcoding (this may be a
different Content Server if the Content
Server is in a cluster)
•
the bandwidth in kbps (kilobits per second)
and dimensions
Page 32 of 121
Indexing, cropping & concatenating conferences in the Content Editor
Indexing, cropping & concatenating
conferences in the Content Editor
You can use the Content Editor to edit conferences that you are an editor of. Site managers can edit
any conference. The Content Editor can:
•
Add indexes and manage index points.
•
Crop the conference by changing its start (in point) and/or end (out point).
•
Concatenate conferences: that is, join another conference to the one already open in the editor.
One example use of this is to remove a section in the middle of a conference by opening the
same conference twice.
All changes are non-destructive; therefore you can change the in and out points for a conference, for
example, many times. Viewing the conference in the Content Viewer reflects the changes straight
away. However, downloads need to be re-transcoded: click Save and close. This removes existing
downloadable outputs and replaces them with new ones when they have been transcoded.
Notes:
To open a conference in the Content Editor, the conference must have outputs that can be viewed in
the Content Viewer.
You can use the Content Editor on an Apple Mac using MPEG-4 for QuickTime or MPEG-4 for Flash.
The Content Editor is not available on the Mac for Windows Media conferences using Silverlight.
The Content Editor window
Open the Content Editor by going to View conferences > Recorded, clicking Edit for the appropriate
conference and selecting Open content editor.
The top section displays the movies on the left and the Index options on the right with previously
created Indexes displayed. Indexes are used to progress the conference to a specific point in the
conference, making it easier for users to find where they want to watch in the conference. By clicking
an item in the Index, the conference will start playing at that reference point.
Note: Indexes can only be added, deleted or renamed in the Content Editor, but they are displayed
and can be used in the Content Viewer when watching the conference.
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Indexing, cropping & concatenating conferences in the Content Editor
•
the conference
volume, play and
pause controls.
•
in
•
a Join recording
button to append
another
conference to this
one.
The bottom section of the Content Editor has:
and out
sliders to
change the start
and end points.
Indexing a conference
Play the conference and pause it where you want an index, or click on the seek bar to jump to a point
in the video, then click Add index. Type in a name and click Save and close.
Cropping a conference
To crop a conference, move the sliders to where you want the conference to start and stop and click
Save and close.
Removing a section in the middle of a conference
You may have recorded a conference that you are an editor of that has a break in the middle that you
want to remove. This is how it is done:
1.
Open the conference in the Content Editor as described above.
2.
Click Join recording to show the list of conferences that can be joined to this one. Add the
same conference again by clicking Join recording next to the conference name.
3.
Click on the first thumbnail and then adjust the Out point of the original conference to the
beginning of the section you want to remove.
When you join a recording, the conference thumbnails appear next to the conference controls.
In the example image, the highlighted thumbnail is the original conference and the thumbnail of
the joined conference is beside it.
4.
Click on the second thumbnail and then adjust the In point of the 'joined' copy of the conference
to the end of the section that you want to remove.
5.
If required, add indexes to each conference and click Save and close.
6.
Check the result in the Content Viewer.
7.
If necessary, repeat the steps to make any final adjustments.
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Indexing, cropping & concatenating conferences in the Content Editor
Concatenating conferences
To be able to join conferences, you must have edit access to both conferences (or have the site
manager role) and the conferences must have streaming outputs in the same format and size (for
example, Windows Media, Medium) and the same dual video status: it is not possible to join two
conferences if only one of them has a dual video stream.
To join two conferences:
1.
Open the conference in the Content Editor as described above.
2.
Click Join recording to show the list of conferences that can be joined to this one. Add a
different conference by clicking Join recording next to the required conference.
3.
If required, crop each conference.
4.
If required, add indexes to each conference.
5.
Click Save and close.
6.
Check the result in the Content Viewer.
7.
If necessary, repeat the steps to make any final adjustments.
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Understanding recording configurations
Understanding recording configurations
The Content Server records calls and can produce the resulting conferences in a range of formats and
sizes for users to watch or download. Conferences can be made available to all or selected users, and
given information to make them easier for users to find. All this is controlled by a configuration called a
Recording alias. See Displaying the Recording alias list.
If the system defaults are not suitable, then you can configure the following.
Recording aliases are created by the site manager. There are two types of Recording alias:
•
System Recording aliases, which can be used by any user with a creator or site manager role.
•
Personal Recording aliases, which have an owner. Recording alias owners must have a creator
role and can edit certain parts of their Recording alias.
Cisco recommends that site managers create one or more Personal Recording aliases for each group
or user with the creator role. See Adding & editing Recording aliases.
To record a call, users can:
•
Use the Cisco TelePresence Management Suite (TMS), specifying a Recording alias to use to
record a scheduled conference.
•
Dial an address (H.323 ID, E.164 alias or SIP URI) of a Recording alias from an endpoint or
remote system to create an ad hoc conference.
•
Go to Conference setup > Create conference, select a Recording alias and dial out to create
an ad hoc conference. See Calling out to record.
A Recording alias is used to create a conference: it defines several properties (see the diagram
below):
•
The Recording alias name that can be selected when scheduling a conference in TMS, or
dialing out from the Content Server web interface.
•
An owner. The owner must have a creator role and be added to the Groups & users list first.
Owners can edit certain parts of their Recording alias. See Adding & editing Recording aliases
for details of the properties that can be edited.
•
Dialing addresses (H.323 ID, E.164 alias or SIP URI depending on how the gatekeeper and SIP
settings are configured in Site settings) used to call to Content Server and record using this
Recording alias.
•
A Template which determines output sizes and formats. Recording alias owners can select
which Template they want to use in a Recording alias. Only site managers can add, edit or
delete Templates. Templates may also contain Media server configurations which contain
settings for where conference media is stored, and how it is streamed or distributed.
•
A Call configuration that specifies call settings such as dual video stream support, supported
call speeds, maximum call length, encryption, and advertised video and audio codecs. Only site
managers can select a Call configuration for a Recording alias.
•
Default conference information and a Category that is copied to conferences created with this
Recording alias. The Category must be added to the Categories list first. Site managers and
Recording alias owners should add as much default conference information as possible to make
conferences created with this Recording alias easy to find.
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Understanding recording configurations
•
Default conference permissions that specify who can view and edit conferences created with
this Recording alias. The groups and users specified must be added to the Groups & users list
first.
When a conference is created, the following properties are copied from the Recording alias used to
create it to the new conference:
•
Live and on demand outputs from the Template. On demand outputs can be changed by
conference editors or site managers in Manage Outputs after the conference has finished
recording.
•
Conference information and a Category that users can use to search and sort conferences.
Conference editors or site managers can change the conference information at any time. The
Category must be added to the Categories list first.
•
Permissions that specify who can view and edit the conference. Conference editors or site
managers can change the conference permissions at any time. The groups and users specified
must be added to the Groups and users list first.
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Storing recordings
Storing recordings
The default location for media files is drive E:. You can change this to store files on a Network
Attached Storage device (NAS), so that the recording capacity is not limited by the disk space on the
Content Server. Then media will be recorded to a temporary directory on the Content Server before
automatically being moved to the NAS. The Content Server streams the media from the NAS.
Cisco recommends using a NAS device built on the Windows Storage server that is also Windows
Hardware Quality Lab certified. The file sharing protocol used by the Content Server to the NAS is
Microsoft SMB.
Notes: For best performance, Cisco recommends that the NAS used is a device dedicated to media
storage. Running applications such as domain controllers, databases or external streaming servers
on the same device may result in errors.
The Content Server must be added to the same domain as the NAS.
Changing the storage location to use Network Attached
Storage
Ensure you have enough time to complete the operation. The TCS Wizard copies all media files
referenced by the Content Server database from the local E: drive to the external storage location.
This takes several minutes, depending on how much media is recorded.
To change the media storage location from the default E: drive to a NAS
WARNING: Using the wizard to move media from the local E: drive to the external storage location
does not move any media files which are not associated with the Content Server’s database. That
includes orphaned temporary files not used in any conferences, .tcb import or export files, and files
placed in the data folder by users. These files will not be moved and will be deleted. However when
you use the TCS Wizard to move media between one NAS location and another, or from the NAS
back to a local Content Server disk drive, these files will not be moved, and the TCS Wizard will not
delete them from the NAS.
1.
Back up the Content Server.
2.
Add the Content Server to the same domain as the NAS. If you add the Content Server to an
existing domain, you need to define a separate security policy for the Content Server, otherwise
the existing security policies may prevent the server from functioning correctly. Please contact
your authorized Cisco reseller for details of the recommended security policy settings.
3.
Choose or create an account in the domain that IIS (Microsoft's Internet Information Server) on
the Content Server will use to access the share on the NAS. This domain account needs to
have both administrative rights on the Content Server and permissions over the NAS share. It
can have any name - in this topic we use MYDOMAIN\TCSNASUSER.
Note: The TCS Wizard can run under the following user accounts:
•
a domain administrator account
•
the special domain account, MYDOMAIN\TCSNASUSER
•
the local administrator account
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Storing recordings
4.
Configure the NAS, if you have not already done so.
a. Log on to your NAS using Windows Remote Desktop Connection.
b. Set up a shared folder.
c. Set permissions on the share to allow the Content Server and the shared account
(MYDOMAIN\TCSNASUSER in this example) full control over the share. Right-click on the
share and select Sharing and Security... Click Permissions. Click Add.
d. Click Object Types. Select Computers and click OK.
e. Enter <Content Server Server Name> (as registered in the domain). Click Check Names and
OK.
f. Enter the shared account name (MYDOMAIN\TCSNASUSER). Click Check Names and OK.
g. Give the Content Server and the shared account (MYDOMAIN\TCSNASUSER) full control
over the share.
h. Click the Security tab. Click Add. Repeat steps d to g to give the Content Server and
MYDOMAIN\TCSNASUSER full control of the NAS share.
5.
Log in to the Content Server using Windows Remote Desktop Connection.
6.
Run the TCS Wizard.
7.
Click Alternate Storage [NAS] Wizard.
If there are live calls, the wizard prompts you to end all calls. It also puts the Content Server in
Idle mode, so that no new calls or transcoding jobs are accepted while the wizard is running.
The wizard must complete (or be cancelled) in order to return the Content Server to normal
operation (Online mode). This happens automatically.
8.
Follow the on-screen instructions.
a. Enter the remote server information for the new NAS location in the format:
\\ServerName\ShareName\. ServerName must be entered as the DNS name, not IP
address, otherwise the wizard will fail.
b. At the Content Server Checks step, confirm that the Content Server has been backed up and
that anti-virus software has been stopped (if any has been installed). If this is not the case,
cancel the wizard and complete those actions, then run the wizard again. Your system will
not have changed if you cancel.
c. The NAS: Test Result step displays information about your intended setup. If all the tests
have been successful, click Configure to configure the Content Server and move existing
media files from the NAS back to the E: drive. This may take several minutes depending on
how much media has to be moved. You may also click Finish to exit the wizard without
making any changes at this step. If any tests failed, you cannot continue. Check the external
NAS configuration and the information you entered and try again.
9.
When the process is complete, click Finish. No server restart is necessary. TCS Wizard logs
are available in E:\logs\SetupUtility. To check your new media location, go to Management
Settings > Server Overview.
Note: If the password for the domain account that the Content Server uses to access the NAS share
changes subsequently, complete step 4 below. If you want to use another domain account, complete
all the steps:
1.
Add the new domain account to the Administrators group first: go to Start> Administrative
Tools> Computer Management.
2.
Select System Tools > Local Users and Groups > Groups.
3.
Double-click Administrators and add the new domain account to the Administrators group (see
step 3 above).
4.
In the TCS wizard select the NAS wizard and then use the Update user account option to
update the Content Server. Follow the on-screen instructions.
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Storing recordings
Changing the storage location back to the default storage
location
You will not be able to complete this process if the media size on the NAS is larger than the space
available on the E: drive. Check the data folder size on the NAS first and, if you want to proceed,
delete some conferences using the Content Server web interface if your NAS data folder is larger than
space available on the E: drive.
Follow the steps in the previous section (Changing the storage location to use a Network Attached
Storage) from step 5 onwards but select Return media to local storage in the wizard and enter the
new location in which to store media.
Changing the storage location from one NAS location to
another
You will not be able to complete this process if the media size on the original NAS location is larger
than the space available on the destination drive. Check the data folder size on the NAS first and
delete some conferences if necessary.
Follow the steps in the previous section (Changing the storage location to use Network Attached
Storage) from step 5 onwards but select Move media to a different network location in the wizard
and enter the new location in which to store media.
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Displaying the Categories list
Displaying the Categories list
A conference can be assigned a Category to make searching for conferences faster. Six Categories
come with the Content Server: Announcements, Education, General, Meetings, News and Training.
Each Category has a name and can have a description.
Site managers can display the Categories list: go to Management settings > Categories. From the
Categories list, they can:
•
Edit existing Categories: click Edit for the Category that you want to change.
•
Delete Categories: select the Category and click Delete selected. (If you delete a Category that
is in use in a conference or Recording alias, the conference or Recording alias then has no
Category.)
•
Add new Categories: click Add category. There is no limit on the number of Categories that
can be added.
Recording aliases can be assigned a Category so that any conference created using the Recording
alias is assigned that Category.
Note: In the View Conferences pages, guests (unauthenticated users) and users with the viewer or
creator role who have logged in only see a Category in the drop-down list if there is a conference in
that Category that they have permissions to see. The number of conferences in each Category is
displayed in brackets. All Categories are displayed to site managers.
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Adding & editing Categories
Adding & editing Categories
Administrators can add and edit Categories. A conference can be assigned a Category to make
searching for conferences faster in the View conferences pages.
To add a new Category:
1.
Go to Management settings > Categories.
2.
Click Add category.
3.
Enter a Name and, if required, a Description. (Descriptions are optional and are displayed only
in the Categories list.)
4.
Click Save.
To update a Category:
1.
Go to Management settings > Categories.
2.
Click Edit for the Category that you want to update.
3.
Update the Name and/or the Description.
4.
Click Save.
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Displaying the Recording alias list
Displaying the Recording alias list
Recording aliases are used to record calls and contain all the information about how the new
conference is created. The Content Server is delivered with a number of default Recording aliases
called:
•
Default Live and OnDemand: conferences created using this Recording alias can be streamed
while the call is ongoing, and also watched after the conference completes and has been
transcoded.
•
Default OnDemand only: conferences created using this Recording alias can be watched after
the conference completes and has been transcoded.
The Recording alias determines:
•
What to dial to record using this Recording alias.
•
How the Content Server communicates with the remote endpoint or system while recording,
based on the Call configuration specified.
•
How conferences created with this Recoding alias are streamed or played back, and whether
they can be played live (while recording is in progress) or only on demand. This is specified by
the Template.
•
What conference information will be copied to conferences created with this Recording alias.
•
Who has access to view or edit conferences created with this Recording alias and whether they
have a password which must be entered before users can watch or download them.
For more information see Understanding recording configurations.
Conference information (such as the name, description, speaker, location, copyright and Category),
conference permissions and outputs specified in the Recording alias are automatically copied to a
conference that is created using that Recording alias. This information can be edited before the call is
placed, during the call and also after the call has finished.
Only site managers can add new Recording aliases. Site managers can see and edit all the properties
of all Recording aliases, deciding whether a Recording alias is a System or Personal Recording alias.
Creators who own a personal Recording alias can only see and edit selected properties.
Note: Conferences made with the same Recording alias have the same default settings but different
conference URLs.
Displaying the Recording alias list
To display the list of current Recording aliases, go to Conference setup > Recording aliases. From
the Recording alias list you can:
•
Edit a Recording alias: click the appropriate Edit button.
•
Add new Recording aliases: click Add Recording alias. Site managers can also use an
existing Recording alias, change its name and dialing properties, and then click Save as.
•
Select a Recording alias and then click Delete selected to delete it. If you cannot delete a
Recording alias, its check box is grayed. Only site managers can delete Recording aliases.
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Displaying the Recording alias list
The following information is displayed for each Recording alias.
Field
Field description
Name
The name of the Recording alias.
H.323 ID
The unique H.323 ID to be dialed to
record using this Recording alias.
The Content Server must be registered with a
gatekeeper to use an H.323 ID (that is, a
gatekeeper is enabled in Site settings). If the
Content Server is registered as a Gateway, the
H.323 ID must be prefixed by the H.323 gateway
prefix specified in Site settings as displayed
here.
E.164 alias
The E.164 alias to be dialed to
record using this Recording alias.
The Content Server must be registered with a
gatekeeper to use an E.164 alias. If the Content
Server is registered as a Gateway, the E.164
alias must be prefixed by the E.164 gateway
prefix specified in Site settings as displayed
here.
SIP URI
The SIP address (URI) to be dialed
to record using this Recording alias.
The Content Server must be registered with a
SIP registrar to use a SIP URI (that is, a SIP
registrar is enabled in Site settings).
Owner
The owner of this Recording alias.
For System Recording aliases the owner is
<machine-name>\Administrator.
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Usage tips
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Adding & editing Recording aliases
Adding & editing Recording aliases
Site managers can create and update Recording aliases which define several recording properties.
One of these is the Recording alias type which determines whether it is a System Recording alias or
a Personal Recording alias. Personal Recording aliases have an Owner other than the local
administrator and the Owner of a Personal Recording alias can edit some of the properties of that
Recording alias - as explained in the table below.
A Recording alias is selected when selecting to record scheduled conferences using the Cisco
TelePresence Management Suite (TMS), by dialing an address of a Recording alias or when creating
an ad hoc conference by calling out. For more information about using the Content Server with TMS,
see Using TMS to schedule conferences to be recorded on the Content Server and the TMS online
help.
When using:
•
A gatekeeper, up to twenty four Recording aliases can be created when the Content Server is
registered to the gatekeeper in Terminal mode. There is no limit on the number of Recording
aliases when the Content Server is registered to the gatekeeper in Gateway mode
•
A SIP registrar, up to twenty four SIP registrations can be used.
•
Neither a gatekeeper or SIP registrar, only IP dialing is supported.
To add a new Recording alias:
1.
Go to Conference Setup > Recording aliases.
2.
Click Add Recording alias.
3.
Complete the fields using the table below.
4.
Click Save.
You can also use an existing Recording alias, change its fields (see below) and then click Save as.
To edit an existing Recording alias:
1.
Go to Conference Setup > Recording aliases.
2.
Click Edit for the Recording alias that you want to update.
3.
Change any fields as appropriate using the table below.
4.
Click Save.
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Adding & editing Recording aliases
Field
Field description
Usage tips
Name
Enter a meaningful name for the
Recording alias.
This helps TMS users to choose the correct
Recording alias when they choose to record
scheduled conferences, and users who are
creating ad hoc conferences by calling out.
Recording alias
type
Select either Personal or
System.
Personal Recording aliases can only be used
by the Owner (see the next field). Owners of
Personal Recording aliases can edit some
properties of their Personal Recording aliases
but cannot change the Recording alias type,
owner, dialing properties or Call
configuration.
System Recording aliases are available to all
users with a creator or site manager role. By
default, only site managers can edit System
Recording aliases. Conferences recorded
with a System Recording alias are
automatically made available when the
conference finishes.
Personal
Recording alias
owner
For Personal Recording aliases,
select the owner from the dropdown list. The list displays users
and groups whose role is either
site manager or creator.
The owner automatically becomes an editor
of any conference created using the
Recording alias: see Editing conferences overview. The owner can also edit some
properties of the Recording alias.
The owner of all System Recording aliases is
the local administrator and this cannot be
changed. For information about roles, see
Adding and updating groups & users.
H.323 ID
A unique H.323 ID: calling the
Content Server with this H.323
ID creates a conference using
this Recording alias.
The Content Server must be registered with a
gatekeeper to use an H.323 ID (this field only
displays if a gatekeeper is enabled in Site
settings). If the Content Server is registered
to the gatekeeper as a Gateway, this H.323
ID must be prefixed by the H.323 Gateway
prefix specified in Site settings when dialing.
Only site managers can see the Site settings
page; therefore the prefix is displayed in this
field before the H.323 ID so that Owners can
see the complete string to dial.
E.164 alias
An E.164 alias: calling the
Content Server with this E.164
alias creates a conference using
this Recording alias.
The Content Server must be registered with a
gatekeeper to use an E.164 alias (this field
only displays if a gatekeeper is enabled in
Site settings). If the Content Server is
registered to the gatekeeper as a Gateway,
this E.164 alias must be prefixed by the
E.164 Gateway prefix specified in Site
settings when dialing. Only site managers
can see the Site settings page; therefore the
prefix is displayed in this field before the
E.164 alias so that Owners can see the
complete string to dial.
Recording alias
Dialing properties
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Adding & editing Recording aliases
Field
Field description
Usage tips
SIP address (URI)
A SIP address (URI) calling the
Content Server with this SIP
address creates a conference
using this Recording alias.
The Content Server must be registered with a
SIP registrar to use a SIP URI (this field only
displays if a SIP registrar is enabled in Site
settings).
SIP display name
If you entered a SIP URI, enter a The SIP display name is presented to other
name for it.
systems as a description of the SIP URI by
the SIP registrar. (This field only displays if a
SIP registrar is enabled in Site settings).
Recording settings
Template/Template Select a Template to use with
outputs
this Recording alias.
Check the Template Outputs to
ensure that appropriate outputs
will be generated when a
conference is created using this
Recording alias.
Templates can be created or edited (and
deleted) by site managers: click Add or Edit.
Clicking Return in the Template page returns
you to this page.
The Recording alias Owner cannot add or
edit Templates, but they can select a different
one to use with their Recording alias.
Call configuration
Select the Call configuration to
use with this Recording alias.
Call configurations can be created or edited
(and deleted) by site managers: click Add or
Edit. Clicking Return in the Call configuration
page returns you to this page.
Show countdown
before recording
Select to show a five second
countdown on the remote
endpoint(s) before recording
starts so that the speaker has
time to prepare before recording
starts.
The Recording alias Owner can change this
field.
Send email after
conference
finishes
Select to send an email
containing a link to the
conference to the To email
address when a conference
created using this Recording
alias completes.
Cannot be selected in a System Recording
alias.
Note that Send email when conference
finishes must be selected and an SMTP
server configured in Site settings for the
email to be sent.
The Recording alias Owner can change this
field.
To email address
The email address to which
You can test the email address by clicking
emails will be sent if Send email Send test email. The Recording alias Owner
after conference finishes is
can change this field.
selected.
Default conference information
Name
The conference name used
when a conference is created by
an incoming call or displayed as
the default when you go to
Conference setup > Create
conference.
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The conference name can be searched in the
View conferences pages to help users find
the conference.
If no name is entered here, one will be
created at time of recording using the
Recording alias Name and the date/time of
the call.
For outgoing calls, you can overwrite the
default in Conference setup > Create
conference.
The Recording alias Owner can change this
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Adding & editing Recording aliases
Field
Field description
Usage tips
field.
Description
Speaker
The description used when a
conference is created by an
incoming call or displayed as the
default when you go to
Conference setup > Create
conference.
The information entered in these fields can
be searched in the View conferences pages
to help users find the conference.
If no information is entered in these fields, the
conference will not have that information.
For outgoing calls, you can overwrite the
default in Conference setup > Create
The speaker used when a
conference.
conference is created by an
The Recording alias Owner can change
incoming call or displayed as the
these fields.
default when you go to
Conference setup > Create
conference.
Location
The location of the conference
used when a conference is
created by an incoming call or
displayed as the default when
you go to Conference setup >
Create conference.
Copyright
Any applicable copyright
information to be used when a
conference is created by an
incoming call or displayed as the
default when you go to
Conference setup > Create
conference.
Keywords
Keywords to be used when a
conference is created by an
incoming call or displayed as the
default when you go to
Conference setup > Create
conference.
Category
Select a Category to be used
when a conference is created by
an incoming call or displayed as
the default when you go to
Conference setup > Create
conference.
The Category can be used in the View
conferences pages to help users sort
conferences.
For incoming calls, if no Category is selected
here, the conference will not belong to a
Category and will only be listed when all
Categories are displayed.
For outgoing calls you can overwrite the
default in Conference setup > Create
conference.
Categories can be created or edited (and
deleted) by site managers: click Add or Edit.
Clicking Return in the Categories page
returns you to this page.
The Recording alias Owner can change this
field.
Default conference permissions
Who can view this Groups and users to be copied
conference
to the conference when it is
created by an incoming call or
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One of:
•
Allow access to all users, including
guests: If Allow guest access is
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Adding & editing Recording aliases
Field
Field description
displayed as the default when
you go to Conference setup >
Create conference. Use Check
access list to validate your
entries: it is also checked when
you Save.
Usage tips
selected in Site settings, this field is
displayed. If selected, all users including
guests can view the conference.
•
Allow access to all authenticated
users: If Allow guest access is not
selected in Site settings, this field is
displayed. If selected, all authenticated
(logged in) users can view the
conference.
•
Allow access to only these
authenticated groups and users: If
selected then only groups or users
entered in the field below can view the
conference. Enter all or part of the
name or display name of the group or
user - either one per line or separated
by a semicolon. If only part of a group or
user name has been entered, then
clicking Check access list or Save
adds all matching groups and users to
the list.
Note: After clicking Check access list
or Save, the users entered will have the
following formats:
o
Local authentication mode:
MACHINENAME\user.name
o
Domain authentication mode:
DOMAINNAME
(optional)\user.name
o
LDAP authentication mode:
user.name
All groups will be in the format
group.name where the group name is
expanded to the full LDAP name (for
example, “CN=group.name, OU=staff,
DC=company, DC=com”).
Note: Only enter groups and users that
have been added to the Groups and
users list on the Content Server (see
Adding and updating groups & users);
otherwise, the entry will be removed
when you click Check access list or
Save.
The Recording alias Owner can change this
field.
Password
(optional)
If required, enter a password to
restrict streaming access to this
conference and the ability to
download content. The password
is visible in clear text to the
Recording alias owner and to
site managers.
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If no password is entered, then users who
can see the conference in the Conference
list, will be able to view the conference and
download any available content. If a
password is entered, users will need to know
the password to stream or download the
conference.
The Recording alias Owner can change this
Page 49 of 121
Adding & editing Recording aliases
Field
Field description
Usage tips
field.
Automatically
make recorded
conference
available
Select to make the conference
automatically available to the
groups and users specified in
Who can view this conference
above.
When not selected, the groups and users
specified in Who can view this conference
above cannot see the conference in the
Conference list until the conference is made
available by an editor (see Who can edit this
conference below). This may be useful if
editors want to make changes to the
conference before making it available to
others.
This option is always enabled for System
Recording aliases.
The Recording alias Owner can change this
field.
Who can edit this
conference
Groups and users to be
displayed copied to the
conference when it is created by
an incoming call or as the default
editors when you go to
Conference setup > Create
conference. Conference editors
can edit conference information
and permissions, use the
Content Editor to change the
conference, add further outputs
to a completed conference using
the Manage outputs page, and
delete the conference. Use
Check access list to validate
your entries: it is also checked
when you Save.
Enter all or part of the name or display name
of the group or user - either one per line or
separated by a semicolon. If only part of a
group or user name has been entered,
clicking Check access list or Save adds all
matching groups and users to the list.
Note: After clicking Check access list or
Save, the users entered will have the
following formats:
•
Local authentication mode:
MACHINENAME\user.name
•
Domain authentication mode:
DOMAINNAME (optional)\user.name
•
LDAP authentication mode:
user.name
All groups will be in the format group.name
where the group name is expanded to the full
LDAP name (for example, “CN=group.name,
OU=staff, DC=company, DC=com”).
Note: Only enter groups and users that have
been added to the Groups and users list on
the Content Server (see Adding and updating
groups & users); otherwise, the entry will be
removed when you click Check access list
or Save.
The Recording alias Owner can change this
field.
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Page 50 of 121
Displaying the Template list
Displaying the Template list
A Template determines how a conference is recorded, streamed and played back:
•
Whether the conference can be streamed live or only on demand or both.
•
Formats supported: for example, Windows Media, MPEG-4 for QuickTime, MPEG-4 for Flash or
Real Media.
•
The sizes for the outputs.
•
Outputs for playback in portable devices (iPod or Zune).
•
Outputs for uploading to your iTunes U account or your Podcast Producer server.
•
Outputs for downloading to your computer.
The Template forms part of the definition of a Recording alias - see Understanding recording
configurations.
There are a number of pre-defined Templates. Equally, site managers can create Templates and
these can be updated, saved as a new Template and deleted if they are not being used in a Recording
alias (when their check box is grayed). When deciding whether to edit an existing Template as the
basis for a new one, or start again, look at how close the settings you require are to those in an
existing Template.
Displaying the Template list
To display the list of current Templates, go to Management settings > Templates. From the list site
managers can:
•
Edit a Template by clicking Edit, either to update it or save it as a new Template. See Adding &
editing Templates. Note that any changes will not be used in current calls but only for new calls.
•
Delete Templates that are not in use: select the Template and click Delete selected.
•
Create a new Template by clicking Add template. See Adding & editing Templates. You can
also use an existing Template, change its settings and then click Save as.
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Page 51 of 121
Adding & editing Templates
Adding & editing Templates
Site managers can add new Templates and update existing ones:
•
To edit a Template, go to Management settings > Templates and click Edit for the appropriate
Template. Then update the fields as required using the table below and click Save.
•
To create a new Template either:
o
Go to Management settings > Templates and click Add Template. Then complete the
fields using the table below and click Save.
o
Go to Management settings > Templates, click Edit for the Template that is to be the
basis of the new one. Then update the fields as required using the table below and click
Save as.
Note: There is a maximum of six outputs per Template to reduce the processing time and disk space
used by each conference when it is first created. If you exceed this, a message is displayed and you
must reduce the number of outputs before you can save the Template. If no outputs are selected,
conferences using this Template are recorded but cannot be watched or downloaded (see
Understanding recording configurations). Site managers and the editors of a conference can create
additional outputs after the conference has been recorded by going to View conferences >
Recorded, and clicking Edit and then Manage Outputs for the conference. See Managing
conference outputs.
Field
Field description
Usage tips
Name
The name of the Template.
Use a meaningful name to help users select a
Template for their Personal Recording alias. The
name does not need to detail the outputs that the
Template creates because this information is
displayed when you select a Template for a
Recording alias and when you select a
Recording alias to use when calling out to record.
Viewable in
the Content
Server web
interface
Select to open the Outputs to view
in the Content Server web
interface section where you can
edit output settings for the Content
Viewer.
Downloadable
for portable
devices (iPod
and Zune)
Select to open the Outputs to
download for portable devices
section where you can edit output
settings for Downloadable for
portable devices (iPod and Zune).
Template
Downloadable Select to open the Outputs to
for general
download for general purpose
purpose
section.
Distributed to
Podcast
Producer or
iTunes U
Select to open the Outputs for
distribution to Podcast Producer or
iTunes U section where you can
edit output settings for Podcast
Producer and iTunes U.
Outputs to view in the Content Server web interface
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Page 52 of 121
Adding & editing Templates
Field
Field description
Output layout Select the layout to use.
On demand
formats
One of:
Switching: creates one stream. The main video
stream is replaced by the dual video stream
when the dual video stream is activated. The
main video stream is displayed again when the
dual video stream stops.
Joined: creates one stream consisting of the
main video stream on the left and the dual video
stream to the right. For Live broadcasts, the
image shown above is displayed in the video
instead of the dual video stream while there is no
dual video stream in the conference.
Two videos: creates one stream for the main
video stream and one for the Dual video stream
to be displayed in the Content Viewer. If the dual
video stream is not used during the call, then
only the main video stream is shown during on
demand playback. Two streams are displayed for
live conferences irrespective of whether the dual
video stream is being used (that is; a portion of
the Content Viewer shows the default Content
Server image while there is no dual video stream
in the conference).
Picture in picture: creates one stream with the
main video stream inserted into the dual video
stream. When the dual video stream is activated,
the main video stream transitions to the selected
location, displaying the dual video stream as the
larger picture. On turning off the dual video
stream, the main video stream transitions to take
up the entire picture again.
Select up to three of the four
formats:
•
•
On demand
sizes
Usage tips
All these formats can be viewed on a PC so long
as the correct plugins have been downloaded
and installed.
Windows Media for playback MPEG-4 for QuickTime, MPEG-4 for Flash, and
using Windows Media Player
Windows Media (played using Silverlight) are
on a PC or using Silverlight
available for Apple Mac when the correct plugins
on an Apple Mac.
have been downloaded and installed.
MPEG-4 for playback using
QuickTime player.
•
MPEG-4 for playback using
Flash player.
•
Real Media for playback
using Real Media Player.
Select up to two conference sizes
based on your users' streaming
environment and internet
connection
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Audio only: For use when users have very poor
quality internet access. Audio will be recorded
and played back, and if dual video stream is
activated during the call, it will be displayed as
still images.
Small: For use when users have modem access.
(By default, the maximum bit rate is 56 kbps –
see Maximum target bit rate below for the
actual bit rate.) In the Two videos layout, the dual
video stream is displayed as still images.
Medium: For use with broadband access to the
Page 53 of 121
Adding & editing Templates
Field
Field description
Usage tips
internet (by default, the maximum is 512 kbps –
see Maximum target bit rate below for the
actual bit rate).
Large: For access to a high-speed LAN. This
format takes the longest to transcode.
Maximum
target bit
rates (kbps)
Displays the maximum target bit
These bit rates are configured in the Advanced
rate in kbps (kilobits per second)
streaming options section of Site settings.
for each size. The actual bit rate of
outputs will depend on the bit rate
at which the conference is
recorded.
On demand
Media server
configuration
settings
Select the Media server
configurations for on demand
viewing of the conferences
recorded using this Template.
Formats not selected above are
grayed out.
The Media server configurations shown in the
drop-down lists by default are those selected in
the System defaults section of Site settings.
Live stream
Select to allow the conference to
be streamed while it is in
progress.
Select the Format and Size if more than one
was selected above. Only one live stream is
available per conference: the other formats and
sizes that you selected above are transcoded
after the conference has finished.
Select Re-transcode realtime movies to have
the live transcoded movies be transcoded again
after the conference has completed. This can
result in better quality viewing but also adds extra
processing load on the Content Server. If Retranscode realtime movies is not selected and
play back of the conference on demand is not
satisfactory, the live transcoded movies can be
re-transcoded from the Summary section of the
Managing conference outputs page.
For Live Media server configuration settings
select the Media server configuration to use for
live streaming. If none are configured, you see:
Your movie(s) will not be broadcast live until you
have a live enabled Media server configuration
set up.
Outputs to download for portable devices
Output layout Select the layout to use.
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One of:
Switching: creates one movie file. The main
video stream is replaced by the dual video
stream when the dual video stream is activated.
The main video stream is displayed again when
the dual video stream stops.
Picture in picture: creates one movie file with the
main video stream inserted into the dual video
stream. When the dual video stream is activated,
the main video stream transitions to the selected
location, displaying the dual video stream as the
larger picture. On turning off the dual video
stream, the main video stream transitions to take
up the entire picture again. This layout can be
restrictive when viewing on a low resolution
Page 54 of 121
Adding & editing Templates
Field
Field description
Usage tips
monitor.
Portable
devices
Select your choice of portable
device(s) and whether you want
audio and video, or audio-only:
•
iPod Video
•
iPod Audio
•
Zune (Microsoft compatible)
Video
•
Zune (Microsoft compatible)
Audio
After the conference completes and the outputs
have been created, they are available using the
Download link on the Recorded Conference
page. Download the files to the correct folder for
synchronizing with your portable device.
iPod formats are optimized for 5th generation
Apple iPod (and compatible) devices. Zune
formats are optimized for 1st generation
Microsoft Zune (and compatible) devices.
Outputs to download for general purpose
Output layout Select the layout to use.
Formats
Select up to three formats.
Sizes
Select up to two sizes.
One of:
Switching: creates one movie file. The main
video stream is replaced by the dual video
stream when the dual video stream is activated.
The main video stream is displayed again when
the dual video stream stops.
Joined: creates one movie file consisting of the
main video stream on the left and the dual video
stream to the right. For Live broadcasts, the
image shown above is displayed in the video
instead of the dual video stream while there is no
dual video stream in the conference.
Picture in picture: creates one movie file with the
main video stream inserted into the dual video
stream. When the dual video stream is activated,
the main video stream transitions to the selected
location, displaying the dual video stream as the
larger picture. On turning off the dual video
stream, the main video stream transitions to take
up the entire picture again.
Because the outputs will be downloaded and
viewed on a computer, the quality of the internet
connection is not an issue, other than the time it
takes to download. After downloading, users with
poor internet connections can watch the
conferences without being connected to the
internet.
Outputs for distribution to Podcast Producer or iTunes U
Output layout Select the layout to use.
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One of:
Switching: creates one movie file. The main
video stream is replaced by the dual video
stream when the dual video stream is activated.
The main video stream is displayed again when
the dual video stream stops.
Joined: creates one movie file consisting of the
main video stream on the left and the dual video
Page 55 of 121
Adding & editing Templates
Field
Field description
Usage tips
stream to the right. For Live broadcasts, the
image shown above is displayed in the video
instead of the dual video stream while there is no
dual video stream in the conference.
Picture in picture: creates one movie file with the
main video stream inserted into the dual video
stream. When the dual video stream is activated,
the main video stream transitions to the selected
location, displaying the dual video stream as the
larger picture. On turning off the dual video
stream, the main video stream transitions to take
up the entire picture again.
Podcast
Producer
Select this option and a Media
The size of the output for Podcast Producer is
server configuration for Podcast
always Large.
Producer to automate the process
of uploading recorded content to
your Podcast Producer server.
iTunes U
Select this option and a Media
server configuration for iTunes U
to automate the process of
uploading recorded content to an
iTunes U account.
Choose the Size (Small, Medium or Large) of the
output to upload to iTunes U. You can also
specify an additional audio-only output.
Summary
Outputs to
view in the
Content
Server web
interface
Displays information about the
outputs that will be created by this
Template for viewing in the
Content Viewer.
Outputs to
download for
portable
devices
Displays information about the
outputs that will be created by this
Template for Portable Devices.
Outputs to
download for
general
purpose
Displays information about the
outputs that will be created by this
Template for download to users'
computers.
Outputs for
distribution to
Podcast
Producer or
iTunes U
Displays information about the
outputs that will be created by this
Template for distribution to
Podcast Producer or iTunes U.
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Page 56 of 121
Displaying the Media server configurations list
Displaying the Media server configurations list
Media server configurations tell the Content Server where the media for a conference is stored and
how it is streamed. Media server configurations can also be used to automate the process of
uploading recorded content to Apple’s Podcast Producer server for completion and publishing using a
Podcast Producer workflow or to Apple's iTunes U for content distribution.
By default, the Content Server can stream Windows Media live and on demand using the local
Windows Media Streaming Server. MPEG-4 for QuickTime, MPEG-4 for Flash and Real Media can be
delivered on demand as a progressive download (HTTP streaming) using the local web server (IIS).
This is specified by the two preconfigured Media server configurations which cannot be deleted:
•
Local IIS Web Server: can be used to deliver MPEG-4 for QuickTime, MPEG-4 for Flash and
Real Media for on demand playback as a progressive download (HTTP or pseudo-streaming). It
also delivers still images, if available.
•
Local Windows Media Streaming Server: can be used for streaming Windows Media live and
on demand.
External streaming servers for Windows Media, MPEG-4 for QuickTime, MPEG-4 for Flash and Real
Media can also be used to stream conferences. Site managers set up the streaming server, and then
add a Media server configuration to the Content Server that specifies how the Content Server puts the
media files on the external streaming server and how the media is streamed. These Media server
configurations can then be selected in a Template, or when creating outputs using the Manage
outputs page. If this Media server configuration is used often, it can be set as a default in Site settings
so that it will appear at the top of Media server configurations lists in the Templates and Manage
outputs pages.
To display the list of Media server configurations, go to Management settings > Media servers.
From the list, site managers can:
•
Edit the Media server configurations by clicking Edit for the appropriate entry. See Adding &
editing Media server configurations.
•
Delete a Media server configuration that was added previously: select the entry and click Delete
selected. Note that you cannot delete a Media server configuration that is used by a Template
or conference’s Manage outputs page.
•
Add new Media server configurations. Click the appropriate link for the type of server and see
Adding & editing Media server configurations.
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Page 57 of 121
Adding & editing Media server configurations
Adding & editing Media server configurations
Site managers can add new Media server configurations and update existing ones:
•
To edit a Media server, go to Management settings > Media servers and click Edit for the
appropriate entry. Then update the fields as required using the table in the appropriate section
below and click Save.
Note: If you have existing conferences that use a Media server configuration and you edit that Media
server configuration, the streaming URLs for the outputs viewable in the Content Server web interface
may also be updated. For example, if the server address of an external streaming server has
changed, update the address in the Media server configuration; then conferences that use that Media
server configuration will still be playable.
•
To create a new Media server configuration either:
o
Go to Management settings > Media servers and click the appropriate link for the type of
server that you want to add. Then complete the fields using the table in the appropriate
section below and click Save.
o
Go to Management settings > Media servers, click Edit for the Media server
configuration that is to be the basis of the new one. Then update the fields as required
using the table in the appropriate section below and click Save as.
See the appropriate section for the type of Media server configuration that you are updating or adding:
•
Windows Media Streaming Server
•
QuickTime or Darwin Streaming Server
•
Wowza Media Server for Flash
•
Real Media Streaming Server
•
•
Podcast Producer Server
iTunes U Server
Media server configuration: Windows Media Streaming Server
Only Windows Media Streaming Servers are supported for streaming Windows Media content. Saving
the Media server configuration checks that the server is available at the specified server address and
displays the server type if the information is available.
You can set up a Media server configuration for a Windows Media Streaming Server to do live and/or
on demand streaming. Live streams can be sent to the Windows Media player using either a unicast
or a multicast connection. Note that unicast streaming can be configured for either the local or an
external Windows Media Streaming Server, but multicast streaming can only be configured with the
local Windows Media Streaming Server.
Note: Before you start delivering your live content as a multicast stream, check with your network
administrator that the network is multicast enabled.
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Page 58 of 121
Adding & editing Media server configurations
Field
Field description
Usage tips
A descriptive name for the
Media server configuration.
The name will be used in the Template and
Manage outputs pages when selecting a
Media server configuration. This is a
required field.
Server settings
Name
Support live unicast Whether the server is to support
streaming
live unicast streaming and to
display the Live unicast
streaming settings section.
If selected, enter the Server address.
Unicast connections are one-to one
connections between each Windows Media
Player client and the server: therefore, each
unicast client that connects to the server
takes up additional bandwidth.
Support live
Whether the server is to support
multicast streaming live multicast streaming and to
display the Live multicast
streaming settings section. If
you select this option, the
Unicast and On Demand
options are unavailable: you
cannot create a multicast and
on demand streaming server as
one Media server configuration.
If selected, enter the Server address. In
multicast delivery, the server sends only one
stream which reaches all player clients
simultaneously. There is no additional
overhead for the server regardless of
whether one or more clients are connected.
Multicast delivery is generally used for
broadcasting live streams on a corporate
network and only works if all routers on the
network are multicast enabled.
Support on demand Whether the server is to support If selected, enter the Server address.
on demand streaming and to
display the Live on demand
settings section.
Server address
The IP address or DNS name of
the server.
Live unicast streaming settings
User name
The user name to authenticate
to the streaming server.
Password/password The password used to
confirm
authenticate to the streaming
server.
Server push
Select to push the live stream to If selected, complete the other fields in this
the streaming server.
section.
Port
The HTTP port of the streaming
server. If you are using the
Content Server' s Windows
Media Streaming Server, the
port is 8080.
Publishing points:
Create new
Select to have the Content
Server create new publishing
points on the streaming server.
Publishing points:
Create new using
settings from
existing
Select to have the Content
Server create new publishing
points on the streaming server,
using the settings from existing
publishing points. Enter the
name of the existing publishing
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A publishing point is the means by which
media is distributed from the Windows
Media streaming server.
Page 59 of 121
Adding & editing Media server configurations
Field
Field description
Usage tips
points for the Main and Dual
video streams (they can be the
same publishing point, if
required).
Publishing points:
Use existing
Select this option if you have
created publishing points on the
streaming server that you wish
to use. Enter the name of the
existing publishing points for the
Main and Dual video streams.
Network pull port(s) Select to have the streaming
server request the stream from
the Content Server. A network
publishing point must be
created on the Windows Media
Streaming Server to use this
functionality. Enter the ports for
network pull of the Main and
Dual video streams — select
ports that are NOT being used
by the Content Server.
If you are using a Two Videos layout there
must be two different publishing points to
stream one video stream off each. If you are
using Switching, Joined or Picture in Picture
layouts, you need to specify only one
publishing point, for Main.
The ports used by the Content Server are
listed in Port Information.
Use default live
URLs
Select to use live URLs
generated by the Content
Server.
Use alternate live
URLs
Select to supply your own URLs Enter alternate live URLs if you have
for live streaming. Enter the
selected network pull. You may also want to
URLs for Main and Dual video use them in other situations.
streams and choose whether
you wish the filename (in this
case the publishing point name)
to be appended to the alternate
URL(s).
Live multicast streaming settings
Server push port
The HTTP port of the streaming
server. The port for the local
Content Server’s Windows
Media streaming server is 8080.
Publishing points:
Create new using
settings from
existing
Select to have the Content
The default multicast enabled publishing
Server to create new publishing point on the Content Server is called
points using the settings from
TCSmulticastTemplate.
existing publishing points. Enter
the name of the existing
publishing points for the Main
and Dual video streams (they
can be the same publishing
point if required).
Multicast IP address The destination multicast IP
address that the Content Server
will stream to. The range of
allowable IP addresses is from
224.0.0.1 to 239.255.255.255.
The multicast address you need
to enter depends on the
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If you do not enter an address, the Content
Server uses the first two octets of the IP
address specified in the Destination
multicast IP address of the WMS Multicast
Data Writer properties of the multicast
publishing point, but it dynamically assigns
the last two octets; for example, if 10.0.1.1
Page 60 of 121
Adding & editing Media server configurations
Field
Field description
Usage tips
configuration of your network.
is specified at the publishing point, the
Content Server can use any address in the
10.0 range for multicast streaming.
Streaming port
range start
The port number for the start of
the live streaming port range
between 10000 and 65000.
If you do not enter a port range, the Content
Server will use the Destination multicast port
of the WMS Multicast Data Writer properties
of the multicast publishing point.
TTL
The multicast time to live (TTL)
threshold.
This value tells the network how far
multicast packets should be allowed to
travel across the network. The value
“Subnet” (TTL=1) means that packets do
not pass the first network router and should
mean a multicast stream is viewable on any
network, even those not enabled for
multicast, where the client is on the same
subnet as the Content Server.
The efficacy of higher values: LAN
(TTL=32), WAN (64), Internet (128),
Unrestricted (255) depends on the network
configuration.
If you do not enter a TTL, the Content
Server will use the Destination multicast
Time-to-live (TTL) of the WMS Multicast
Data Writer properties of the multicast
publishing point.
Publishing points:
Use existing
Select this option if you have
created publishing points on the
streaming server that you wish
to use. Enter the name of the
existing publishing points for the
Main and Dual video streams.
If you are using a Two Videos layout there
must be two different publishing points to
stream one video stream off each. If you are
using Switching, Joined or Picture in Picture
layouts, you need to specify only one
publishing point, for Main.
Live URLs
The alternate URLs are set to
(http://(local)/tcs/data), Append
filename to URL is selected
and those options are grayed
out in the interface.
On demand settings
Write movies to the
default media
location
Select to have media to be
written to the Content Server’s
default media location: this will
be either the E drive of the
Content Server or an alternate
storage location if you have a
NAS configured.
Write movies to an
alternate location
Select to write media to an
Choose this option if the streaming server is
external streaming server using on an external server which has a shared
a shared drive or UNC path.
drive accessible to the Content Server.
Enter the shared drive or UNC path, e.g.
\\servername\share in the Alternate path
field.
FTP movies to
location
Select to use FTP to transfer
media files to an external
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Do not select this option if you are
streaming from an external streaming
server.
You can check the default media storage
location in the Server overview. The default
media location for Windows Media files is
(media location)\data\media.
Choose this option if the streaming server is
on, or can access a shared drive on, an
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Adding & editing Media server configurations
Field
Field description
Usage tips
streaming server.
external server that is running an FTP
service.
If you select this option, complete the other
fields in this section. Then check the FTP
upload functionality by clicking Test FTP.
FTP upload is also tested every time the
Media server configuration is saved.
Server address
The IP address or DNS name of
the FTP server.
Port
The port number of the FTP
service. Most FTP servers use
port 21.
Directory
The directory relative to the root If left blank, files will be uploaded to the root
FTP directory on the FTP
FTP directory.
server. The directory should be
specified using forward slashes
for example /movies/.
User name
The username to authenticate
to the FTP server.
Password/password The password to authenticate to
confirm
the FTP server.
Use default on
demand URLs
Select to use on demand URLs
generated by the Content
Server.
Use alternate on
demand URLs
Select to supply your own URLs
for on demand streaming; that
is, if the on demand URLs
require different path or
filename information from that
generated by the Content
Server. Enter the URLs for the
Main and Dual video streams
and choose whether the
filename will be appended to
the alternate URLs.
Media server configuration: QuickTime or Darwin Streaming
Server
The Content Server default installation supports only HTTP-based on demand streaming of MPEG-4
for QuickTime from its local IIS web server. An external server must be set up for live unicast and true
(RTSP) on-demand streaming of MPEG-4 for QuickTime. Only QuickTime and Darwin Streaming
Servers are supported for streaming MPEG-4 for QuickTime content.
Saving the Media server configuration checks that the server is available at the specified server
address and displays the server type, if the information is available. Unicast live streaming from
QuickTime or Darwin servers (RTSP announce) is also tested when the Media server configuration is
saved.
You can set up a Media server configuration for a QuickTime or Darwin Streaming Server to do live
and/or on demand streaming. There are two options for configuring the Media server for live MPEG-4
for QuickTime streaming:
•
Live unicast streaming: This requires an external QuickTime or Darwin Streaming Server to
relay streams to clients.
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Page 62 of 121
Adding & editing Media server configurations
•
Live multicast streaming: This does not require an external QuickTime or Darwin Streaming
Server to relay streams to clients - the multicast stream is sent directly from the Content Server.
Field
Field description
Usage tips
A descriptive name for the
Media server configuration.
The server name is used in the Template
and Manage outputs pages when selecting a
Media server configuration. This is a
required field.
Server settings
Name
Support live unicast Whether the server is to support
streaming
live unicast streaming and to
display the Live unicast
streaming settings section.
If selected, enter the Server address.
Unicast connections are one-to one
connections between each client and the
server: therefore, each unicast client that
connects to the server takes up additional
bandwidth.
Support live
Whether the server is to support
multicast streaming live multicast streaming and to
display the Live multicast
streaming settings section.
In multicast delivery, the server sends only
one stream which reaches all player clients
simultaneously. There is no additional
overhead for the server regardless of
whether one or more clients are connected.
Multicast delivery is generally used for
broadcasting live streams on a corporate
network and only works if all routers on the
network are multicast enabled.
Support On Demand Whether the server is to support If selected, enter the Server address.
on demand streaming and to
display the Live on demand
settings section.
Server address
The IP address or DNS name of
the server.
Live unicast streaming settings
Streaming port
range start
The port number for the start of The ports used by the Content Server are
the streaming port range, e.g.
listed in Port Information.
30000. The start port must be
an even number. The Content
Server will use the streaming
start port + 30 for streaming live
calls; for example, a port range
from 30000 to 30030. Ensure
that you select ports that are
NOT being used by the Content
Server.
User name
The user name to authenticate
to the streaming server.
Password/Password The password to authenticate to
confirm
the streaming server.
Use default live
URLs
Select to use live URLs
generated by the Content
Server.
Use alternate live
URLs
Select to supply your own URLs (A Session Description Protocol or sdp file is
for live streaming. Enter the
automatically generated by the Content
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Adding & editing Media server configurations
Field
Field description
Usage tips
URLs for Main and Dual video
streams and choose whether
you want the filename (in this
case the sdp filename) to be
appended to the alternate URL.
Server. The QuickTime or Darwin Streaming
Server uses this file to know how to stream
the media.)
Live multicast streaming settings
Multicast IP address A destination multicast IP
address in the range 224.0.0.1
to 239.255.255.255. The
multicast address depends on
the network configuration.
Streaming port
range start
The port number for the start
streaming port range between
10000 and 65000. It must be an
even number.
TTL
The multicast time to live (TTL)
threshold.
This value tells the network how far multicast
packets should be allowed to travel across
the network. The default threshold is LAN
(TTL=32). The value “Subnet” (TTL=1)
means that packets do not pass the first
network router and should mean a multicast
stream is viewable on any network, even
those not enabled for multicast, where the
client is on the same subnet as the Content
Server.
The efficacy of higher values: LAN
(TTL=32), WAN (64), Internet (128),
Unrestricted (255) depends on the network
configuration.
Write movies to the
default media
location
Select to have media to be
written to the Content Server’s
default media location: this will
either be the E drive of the
Content Server or an alternate
storage location if you have a
NAS configured.
Do not select this option if you are streaming
from an external streaming server.
You can check the default media storage
location in the Server overview. The default
media location for MPEG-4 for QuickTime
files is (media location)\data\www.
Write movies to an
alternate location
Select to write media to an
external streaming server using
a shared drive or UNC path.
Choose this option if the streaming server is
on an external server which has a shared
drive accessible to the Content Server.
Enter the shared drive or UNC path, e.g.
\\server name\shared in the Alternate path
field.
FTP movies to
location
Select to use FTP to transfer
media files to the external
streaming server after the call
has ended.
Choose this option if the streaming server is
on, or can access a shared drive on, an
external server that is running an FTP
service.
If you select this option, complete the other
fields in this section. Then check the FTP
upload functionality by clicking Test FTP.
FTP upload is also tested every time the
Media server configuration is saved.
On demand settings
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Adding & editing Media server configurations
Field
Field description
Usage tips
Server address
The IP address or DNS name of
the FTP server.
Port
The port number of the FTP
service. Most FTP servers will
use port 21.
Directory
The directory relative to the root If left blank, files will be uploaded to the root
FTP directory on the FTP
FTP directory.
server. The directory should be
specified using forward slashes
as in a URL, e.g. /movies/.
User name
The username to authenticate to
the FTP server.
Password/Password The password to authenticate to
confirm
the FTP server.
Use default on
demand URLs
Select to use on demand URLs
generated by the Content
Server.
Use alternate on
demand URLs
Select to supply your own URLs
for on demand streaming; that
is, if the on demand URLs
require different path or
filename information from that
generated by the Content
Server. Enter the URLs for the
Main and Dual video streams
and choose whether the
filename will be appended to the
alternate URLs.
Media server configuration: Wowza Media Server for Flash
The Content Server default installation supports only HTTP-based on demand streaming of MPEG-4
for Flash from its local IIS web server. An external media server must be set up for live unicast and
true (RTMP) on-demand streaming of MPEG-4 for Flash. Only the Wowza Media Server for Flash is
supported for streaming MPEG-4 for Flash content.
Saving the Media server configuration checks that the server is available at the specified server
address and displays the server type, if the information is available. Unicast live streaming from the
Wowza Media Server for Flash (RTSP announce) is also tested when the Media server configuration
is saved.
You can set up a Media server configuration for a Wowza Media Server for Flash to do live and/or on
demand streaming.
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Adding & editing Media server configurations
Field
Field description
Usage tips
Name
A descriptive name for the
Media server configuration.
The server name is used in the Template
and Manage outputs pages when selecting a
Media server configuration. This is a
required field.
Server address
The IP address or DNS name of
the server.
Server settings
Support live unicast Select whether the server is to
streaming
support live unicast streaming
and to display the Live unicast
streaming settings section.
Unicast connections are one-to one
connections between each client and the
server: therefore, each unicast client that
connects to the server takes up additional
bandwidth.
Support On Demand Select whether the server is to
support on demand streaming
and to display the Live on
demand settings section.
Live unicast streaming settings
Streaming port
range start
The port number for the start of The ports used by the Content Server are
the streaming port range, e.g.
listed in Port Information.
30000. The start port must be
an even number. The Content
Server will use the streaming
start port + 30 for streaming live
calls; for example, a port range
from 30000 to 30030. Ensure
that you select ports that are
NOT being used by the Content
Server.
User name
The user name to authenticate
to the streaming server.
Password/Password The password to authenticate to
confirm
the streaming server.
Use default live
URLs
Select to use the default live
URL for this Media server.
If you select this option, also enter the
Application directory.
Application
directory
The name of the directory
created under applications on
the Wowza Media Server to
stream live. This directory is
used in the default live URL.
If the Wowza Media server has been set up
following Cisco recommendations, this
directory is called live.
Use alternate live
URLs
Select to supply your own URLs
for live streaming. Enter the
URLs for Main and Dual video
streams and choose whether
you wish the filename to be
appended to the alternate URL.
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Adding & editing Media server configurations
Field
Field description
Usage tips
Write movies to the
default media
location
Select to have media written to
the Content Server’s default
media location: this will either be
the E drive of the Content
Server or an alternate storage
location if you have a NAS
configured.
Do not choose this option if you are
streaming from an external streaming server.
You can check the default media storage
location in the Server overview. The default
media location for MPEG-4 for Flash files is
(media location)\data\www.
Write movies to an
alternate location
Select to write media to an
external streaming server using
a shared drive or UNC path.
Choose this option if the streaming server is
on an external server which has a shared
drive accessible to the Content Server.
Enter the shared drive or UNC path, e.g.
\\servername\shared in the Alternate path
field.
FTP movies to
location
Select to use FTP to transfer
media files to the external
streaming server after the call
has ended.
Choose this option if the streaming server is
on, or can access a shared drive on, an
external server that is running an FTP
service.
If you select this option, complete the other
fields in this section. Then check the FTP
upload functionality by clicking Test FTP.
FTP upload is also tested every time the
Media server configuration is saved.
Server address
The IP address or DNS name of
the FTP server.
Port
The port number of the FTP
service. Most FTP servers will
use port 21.
Directory
The directory relative to the root If left blank, files will be uploaded to the root
FTP directory on the FTP
FTP directory.
server. The directory should be
specified using forward slashes
as in a URL, e.g. /movies/.
User name
The username to authenticate to
the FTP server.
On demand settings
Password/Password The password to authenticate to
confirm
the FTP server.
Use default on
demand URLs
Select to use on demand URLs
generated by the Content
Server.
If you select this option, also enter the
Application directory.
Application
directory
The name of the directory
created under applications on
the Wowza Media Server to
stream on demand. This
directory is used in the default
on demand URL.
If the Wowza Media server has been set up
following Cisco recommendations, this
directory is called vod.
Use alternate on
demand URLs
Select to supply your own URLs
for on demand streaming; that
is, if the On Demand URLs for
this Media server require
different path or filename
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Adding & editing Media server configurations
Field
Field description
Usage tips
information from that generated
by the Content Server. Enter the
URLs for the Main and Dual
video streams and choose
whether the filename will be
appended to the alternate
URLs.
Media server configuration: Real Media Streaming Server
Only the Helix Streaming Server is supported for streaming Real Media content. Saving the Media
server configuration checks that the server is available at the specified server address and displays
the server type, if the information is available.
You can set up a Media server configuration for a Real Media Streaming Server to do live and/or on
demand streaming.
Field
Field description
Usage tips
Name
A descriptive name for the
Media server configuration.
The server name is used in the Template
and Manage outputs pages when selecting a
Media server configuration. This is a
required field.
Server address
The IP address or DNS name of
the server.
Support live
streaming
Select whether the server is to
support live streaming and to
display the Live streaming
settings section.
Server settings
Support On Demand Select whether the server is to
support on demand streaming
and to display the Live on
demand settings section.
Live streaming settings
Server type
Either Server G2 or Server 90.
Port
The port used for live streaming The ports used by the Content Server are
off your Real Media server.
listed in Port Information.
Ensure that you select ports that
are NOT being used by the
Content Server.
User name
The user name to authenticate
to the streaming server.
Password/Password The password to authenticate to
confirm
the streaming server.
Use default live
URLs
Select to use live URLs
generated by the Content
Server.
Broadcast point
The Broadcast point for the
If you have not manually changed it on your
streaming server. This is used in external server, the broadcast mount point
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If you select this option, also enter the
Broadcast point.
Page 68 of 121
Adding & editing Media server configurations
Field
Use alternate live
URLs
Field description
Usage tips
the default live URL.
for Server G2 is "encoder", and for Server 90
is "broadcast".
Select to supply your own URLs
for live streaming. Enter the
URLs for Main and Dual video
streams and choose whether
you wish the filename to be
appended to the alternate URL.
On demand settings
Write movies to the
default media
location
Select this to write media to the
Content Server’s default media
location: this will either be the E
drive of the Content Server or
an alternate storage location if
you have a NAS configured.
Do not choose this option if you are
streaming from an external streaming server.
You can check the default media storage
location in the Server overview. The default
media location for Real Media files is (media
location)\data\www.
Write movies to an
alternate location
Select to write media to an
external streaming server using
a shared drive or UNC path.
Choose this option if the streaming server is
on an external server which has a shared
drive accessible to the Content Server.
Enter the shared drive or UNC path, e.g.
\\servername\share in the Alternate path
field.
FTP movies to
location
Choose to use FTP to transfer
media files to the external
streaming server after the call
has ended.
Choose this option if the streaming server is
on, or can access a shared drive on, an
external server that is running an FTP
service.
If you select this option, complete the other
fields in this section. Then check the FTP
upload functionality by clicking Test FTP.
FTP upload is also tested every time the
Media server configuration is saved.
Server address
The IP address or DNS name of
the FTP server.
Port
The port number of the FTP
service. Most FTP servers will
use port 21.
Directory
The directory relative to the root If left blank, files will be uploaded to the root
FTP directory on the FTP
FTP directory.
server. The directory should be
specified using forward slashes
as in a URL, e.g. /movies/.
User name
The username to authenticate to
the FTP server.
Password/Password The password to authenticate to
confirm
the FTP server.
Use default on
demand URLs
Select to use the default on
If you select this option, also enter the
demand URLs generated by the Broadcast point.
Content Server.
Broadcast point
The Broadcast point for the
If you have not manually changed it on your
streaming server. This is used in external server, the broadcast mount point
the default live URL.
for Server G2 is "encoder", and for Server 90
is "broadcast".
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Adding & editing Media server configurations
Field
Field description
Use alternate on
demand URLs
Select to supply your own URLs
for on demand streaming; that
is, if the on demand URLs
require different path or
filename information from that
generated by the Content
Server. Enter the URLs for the
Main and Dual video streams
and choose whether the
filename will be appended to the
alternate URLs.
Usage tips
Media server configuration: Podcast Producer Server
Podcast Producer is a third-party product provided by Apple. For setup and support information on
Podcast Producer, go to: http://www.apple.com/support/macosxserver/podcastproducer/.
Field
Field description
Usage tips
Name
A descriptive name for the
Media server configuration.
The server name is used in the Template
and Manage outputs pages when selecting a
Media server configuration. This is a
required field.
Server address
The IP address or DNS name of
the server.
User name
The user name to authenticate
to the Podcast Producer server.
Server settings
Password/Password The password to authenticate to
confirm
the Podcast Producer server.
Get workflows
Click to connect to the Podcast
Producer server and display a
list of all available workflows.
Workflow name
Select a workflow name from
the drop-down list. The workflow
defines the set of encoding and
publishing tasks to be
performed by Podcast Producer.
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Adding & editing Media server configurations
Media server configuration: iTunes U Server
iTunes U is a third-party product provided by Apple. For setup and support information on iTunes U,
go to: http://www.apple.com/support/itunes_u/.
Field
Field description
Usage tips
Name
A descriptive name for the Media
server configuration.
The server name is used in the Template and
Manage outputs pages when selecting a Media
server configuration. This is a required field.
Site URL
The Site URL provided by Apple
which identifies this iTunes U
account.
Server settings
Shared
Enter and confirm the Shared
secret/Shared Secret provided by Apple for this
secret
iTunes U account.
confirm
Administrator The credential string provided by
credentials
Apple specifying administrator
access permissions.
Display name The actual name of the account
used to upload content to iTunes U.
User name
The username of the account used
to upload content to iTunes U.
Email
address
The email address of the account
used to upload content to iTunes U.
User
identifier
The user identifier for the account
used to upload content to iTunes U.
Tab ID
The iTunes U upload location, for
example:
1234567890.01498307570.
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This ID is the suffix of the URL found by
dragging a tab within iTunes while browsing
your iTunes U account.
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Displaying the Call configurations list
Displaying the Call configurations list
To display the Call configurations list, go to Management settings > Call configurations. The
Content Server is delivered with a default System Call configuration. It is used in the pre-installed
Recording aliases - Default OnDemand Only and Default Live and OnDemand.
From the list, site managers can:
•
Add new Call configurations: click Add Call configuration. These Call configurations can then
be selected in a Recording alias. You can also edit an existing Call configuration, change its
fields and then click Save or Save as.
•
Edit a Call configuration: click the appropriate Edit button.
•
Delete a Call configuration: select it and then click Delete selected. You cannot delete a Call
configuration that is used by a Recording alias: its check box is grayed.
The Call configuration determines:
•
Dual video support and resolutions
•
Supported call speeds
•
Maximum call length
•
Encryption support
•
Supported video and audio codecs
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Adding and editing Call configurations
Adding and editing Call configurations
Site managers can add and edit Call configurations. The Call configuration is used by a Recording
alias. See Understanding recording configurations.
To add a new Call configuration:
1.
Go to Management settings > Call configurations.
2.
Click Add Call configuration.
3.
Complete the fields using the table below.
4.
Click Save.
You can also use an existing Call configuration, change its fields (see below) and then click Save as.
To edit an existing Call configuration
1.
Go to Management settings > Call configurations.
2.
Click Edit for the Call configuration that you want to update.
3.
Change any fields as appropriate using the table below.
4.
Click Save.
Field
Field description
Usage tips
Call configuration
Name
A name/short description for this Call A meaningful name helps site managers to select
configuration.
the correct Call configuration when creating or
editing Recording aliases.
Dual video capabilities
Dual video
enabled
Dual video capabilities are enabled
by default. If dual video is not
required, this capability can be
disabled.
Dual video is often used so that everyone in a
call can see what is displayed on a computer
(such as a PowerPoint presentation), as well as
seeing the main video (other participants). Dual
video is also known as "extended video", a
"content channel", H.239 capabilities when using
H.323, or BFCP capabilities when using SIP.
Supported
call speeds
(kbps)
Select the call speeds to be
supported in this Call configuration.
This determines the range of available call
bandwidths when dialing out to create a
conference using a Recording alias with this Call
configuration.
Maximum
time in call
(mins)
Calls using this Call configuration
are terminated automatically after
the specified number of minutes.
The default setting is 0, which means that the call
will never be ended automatically. Zero is also
the default value for new Call configurations.
Support
encryption
Select to allow calls using this Call
configuration to be encrypted.
The Content Server will negotiate the level of
encryption with the remote endpoint.
Call options
Advertized codecs
Video
codecs
Select the video codecs to be
advertized for calls using this Call
configuration.
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H.261 must be enabled for standards
compliance.
Page 73 of 121
Adding and editing Call configurations
Field
Field description
Usage tips
Audio
codecs
Select the audio codecs to be
advertized for calls using this Call
configuration.
G.711 must be enabled for standards
compliance.
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Understanding groups & users
Understanding groups & users
Access to view conferences
Who can view conferences can be configured:
•
•
Content Server wide with the Allow Guest Access field in Site settings.
o
When guest access is selected, entering the Content Server’s address in a web browser
displays the View conferences menu: you do not need to authenticate (log in).
o
If guest access is not selected in Site settings, then every user has to log in.
For individual conferences:
o
All users can be allowed access to a conference. If guest access is enabled in Site
settings, the option in Conference permissions is Allow access to all users, including
guests and this means that all users, including guests, can view the conference. If guest
access is not enabled, then the option in Conference permissions is Allow access to all
authenticated users. This means that all authenticated users can view the conference
after they have logged in.
o
Only certain groups and users can be given access by selecting Allow access to only
these authenticated groups and users in Conference permissions and entering which
groups or users can view the conference after they have logged in.
Group & user roles
A group or user with access to the Content Server can have one of three roles. See Adding and
updating groups & users for a full explanation but briefly:
•
Viewer: groups/users who can view the conferences they have been given access to.
•
Creator: groups/users who can create conferences.
•
Site manager: groups/users who can use all the Content Server's functionality.
The role also determines which menus are displayed when you log in.
Role
Menus displayed
Viewer (also for
guest users)
View conferences
Creator
View conferences and Conference setup
Site manager
View conferences, Conference setup and Management settings
Site managers can give individual users in a group a higher role than that inherited from the group. For
example, to have most members of a group be viewers or creators, but have some members be site
managers, set the group role to be viewer or creator, then individually add the users you want to be a
site manager (see Adding and updating groups & users) and set their Role to Site manager. The
higher role (group role or individual user role) is applied. A user can find out their role when they have
logged in by going to their Preferences. See Editing user preferences.
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Understanding groups & users
Who can view or edit a conference
A conference specifies who can view it and who can edit it. Users who can view a conference see the
conference in the listing and are able to watch and download it. Editors of a conference can edit
conference permissions and metadata, use the Content Editor to change the conference, add further
outputs to a completed conference using the Manage outputs page, and delete the conference.
Group & user accounts and adding groups & users to the
Content Server
Groups and users have to be Windows group or user accounts before they can be added to the
Content Server. Adding users to the Content Server may happen automatically: it depends whether
guest access is enabled in Site settings. You also need to consider the authentication mode set in Site
settings (LDAP, Domain or Local): the correct authentication mode depends on how user accounts are
organized within your company:
•
You use Active Directory but your Content Server is not on a domain, or is on a different domain
from that containing your groups and users.
•
You use Active Directory and your Content Server is in the same domain as your groups and
users. This is the recommended option for a cluster.
•
You do not use Active Directory. This is the least preferred option because it is more time
consuming to configure and maintain. This option is not recommended for a cluster.
Each of these options is detailed below.
Active Directory but your Content Server is not on a domain, or is on a
different domain from that containing your groups and users
1.
Go to Management settings > Site settings. See Configuring site settings.
2.
For Authentication mode select LDAP - but see the note below.
3.
Enter the details of your LDAP server or servers.
4.
Go to Management settings > Groups and users. See Adding and updating groups & users.
5.
Add the LDAP groups or users to the Content Server in the format group.name or user.name,
and assign the correct Role (Viewer, Creator or Site manager).
6.
o
If Allow Guest Access is enabled in Site settings, you need to manually add all the groups
and users who you want to log in. If a user does not exist on the Content Server before
they attempt to log in for the first time, but a group to which they belong does, their account
will be created automatically and they will be given the role of viewer. When the user logs
in, their role will be whichever is higher of their group role or their individual user role.
o
If Allow Guest Access is turned off in Site settings, you only need to add the groups and
users who need a role higher than viewer (that is, creators or site managers). If a user
does not exist on the Content Server before they attempt to log in for the first time
(regardless of whether there is a group added to the Content Server that they are a
member of), their account will be created automatically and they will be given the role of
viewer. When the user logs in, their role will be whichever is higher of their group role or
their individual user role.
All users and all members of the added groups now automatically have access to the Content
Server using their normal Active Directory username and password. Groups and users who
have been added to the Content Server are listed in the Displaying the Groups & users list: go
to Management settings > Groups and users. Their role is displayed next to the name. Note
that users may have inherited a higher role from their group membership than the one displayed
but they can find out their role after they have logged in by going to their Preferences. See
Editing user preferences.
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Page 76 of 121
Understanding groups & users
Note: Before changing authentication mode to LDAP, a site manager must add at least one LDAP
group or user with the site manager role to the Content Server. Under LDAP authentication, local
users (that is user accounts set up through the web interface for Windows Server administration on
the Content Server machine) including the local administrator cannot log in using the login dialog.
However, the local administrator can log in by adding #page:login&rescue:true to the end of the
Content Server URL in the browser:
http://<ContentServerIPaddress>/tcs/#page:login&rescue:true.
Active Directory and your Content Server is in the same domain as your
groups and users
1.
Go to Management settings > Site settings. See Configuring site settings.
2.
For Authentication mode select Domain.
3.
So that the Content Server can obtain group information, enter the details of your LDAP server
or servers.
4.
Go to Management settings > Groups and users. See Adding and updating groups & users.
5.
Add the domain groups or users to the Content Server in the format group.name or
DOMAINNAME (optional)\user.name: Display Name(optional)>, and assign the correct Role
(Viewer, Creator or Site manager).
6.
o
If Allow Guest Access is enabled in Site settings, you need to manually add all the groups
and users who you want to log in. If a user does not exist on the Content Server before
they attempt to log in for the first time, but a group to which they belong does, their account
will be created automatically and they will be given the role of viewer. When the user logs
in, their role will be whichever is higher of their group role or their individual user role.
o
If Allow Guest Access is turned off in Site settings, you only need to add the groups and
users who need a role higher than viewer (that is, creators or site managers). If a user
does not exist on the Content Server before they attempt to log in for the first time
(regardless of whether there is a group added to the Content Server that they are a
member of), their account will be created automatically and they will be given the role of
viewer. When the user logs in, their role will be whichever is higher of their group role or
their individual user role.
All users and all members of the added groups now automatically have access to the Content
Server using their normal Active Directory username and password. Groups and users who
have been added to the Content Server are listed in the Displaying the Groups & users list: go
to Management settings > Groups and users. Their role is displayed next to the name. Note
that users may have inherited a higher role from their group membership than the one displayed
but they can find out their role after they have logged in by going to their Preferences. See
Editing user preferences.
You do not use Active Directory
1.
Create local user accounts on the Content Server for every user individually: go to
Management settings >Windows server and create the accounts in the normal way.
2.
Go to Management settings > Site settings. See Configuring site settings.
3.
For Authentication mode select Local.
4.
Go to Management settings > Groups and users. See Adding and updating groups & users.
5.
Add every user individually to the Content Server in the Add groups or users page with the
correct role (viewer, creator or site manager). See Adding and updating groups & users. Local
users must be entered in the format: MACHINENAME\user.name:Display Name (optional). Note
that local authentication does not support groups.
6.
All users now have access to the Content Server using the username and password of their
local account. Their role is the one assigned to them individually.
Users who have been added to the Content Server are listed in the Displaying the Groups &
Cisco TelePresence Content Server 4.1 printable online
Page 77 of 121
Understanding groups & users
users list: go to Management settings > Groups and users. Their role is displayed next to the
name.
Cisco TelePresence Content Server 4.1 printable online
Page 78 of 121
Displaying the Groups & users list
Displaying the Groups & users list
The Content Server has one predefined user - the local administrator with the default password
TANDBERG. We strongly recommend that you change this password - see Changing the local
administrator account password. Users can access the Content Server either as a guest - without the
need to log in (if this is allowed in Site settings) or by logging in (authenticating). To understand more
about groups and users, see Understanding groups & users.
Displaying the Groups & users list
To display the list of current groups and users, go to Management settings > Groups and users.
When the list opens, it shows both groups and users alphabetically by name. The icon for an entry
or a user . You can display only groups or only users with the
tells you whether it is a group
Show drop-down list.
From the Groups & users list a site manager can:
•
Edit a group or user by clicking Edit. See Adding & updating groups & users.
•
Delete groups and users: select the group or user and click Delete selected. You cannot delete
the local administrator or the user you are logged in as.
•
Add a new group or user by clicking Add groups or users. Whether you need to do this
manually depends on a number of factors - see Understanding groups & users. Then for
instructions, see Adding & updating groups & users.
Field
Field description
Usage tips
Groups and Users List
Name
The name of the user or the Base
DN of the group.
Display
name
The user's display name or the
group's name.
For users, the name shown in the bottom left
hand corner of the screen when you log in.
Role
One of Site manager, Creator or
Viewer. Viewers can browse and
view conferences. Creators can
create conferences and can have
Personal Recording aliases. Site
managers have access to all
functions in order to configure and
manage the Content Server.
If this is a user who is a member of a group and
has been added automatically to the Content
Server, the role displayed is Viewer even though
their group may have higher privileges. Site
managers can change the user's role.
If this is a group or user who has been added
manually the role displayed is the one set by a
site manager.
Users can find out their role after they have
logged in by going to Preferences. See Editing
user preferences.
Recording
aliases
owned
The number of Recording aliases
belonging to this group or user.
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Page 79 of 121
Adding & updating groups and users
Adding & updating groups and users
Site managers can add new groups or users to give them a role (see below), and update existing
ones. Cisco recommends working with groups where possible and then users can be added
automatically: if you have not already done so, read the topic Understanding groups & users before
continuing:
•
To add a new group or user, go to Management settings > Groups and users and click Add
Groups or Users. Then complete the fields using the table below, if necessary, and the naming
format displayed in the web interface, then click Add Groups or Users.
•
To edit a group or user, go to Management settings > Groups and users and click Edit for
the appropriate entry in the Groups & users list. You are taken to the Edit group or user page.
Change the fields using the table below, if necessary.
Table for adding groups and users
Field
Field description
Usage tips
Add groups/Add users
Site
manager
role
Groups/users entered here have site Users who are members of a group will
management privileges.
automatically have the role assigned to the
group. Users who are members of more than one
group have the 'highest' role of any group that
Creator role Groups/users entered here can
they belong to: for example, if a user is a
create conferences using their
member of two groups, one with a viewer role
Personal Recording aliases, or
and the other with creator privileges; then that
System Recording aliases. Creators
user account has creator privileges.
can edit parts of their own Personal
Site managers can change the role of individual
Recording aliases and edit
users by editing them: see the table below.
conferences recorded with a
Recording alias which gives them
editor privileges.
Viewer role
Groups/users entered here can view
conferences they have access to.
These users only see the View
Conferences menu.
Table for editing groups and users
Field
Field description
Usage tips
Details
Name
The name of the user or the Base DN of the
group selected from the Groups & users list.
Role
Whether the group or user has viewer,
creator or site manager privileges.
Display name The name of the group or user as displayed
in the bottom left of the window.
Preferences
Conferences
per page
The number of conferences displayed per
page in the View conferences pages.
The default is 20, but you can select 5,
10 or 20.
Conference
Category on
login
The conference Category displayed in the
View conferences pages when you log in.
See Displaying the Categories list for
more information.
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Page 80 of 121
Adding & updating groups and users
Field
Field description
Usage tips
Recording
aliases per
page
Only displayed if the group or user has a
The default is 20, but you can select 5,
creator role: the number of Recording aliases 10, 20, 50 or 100.
displayed per page.
Management Only displayed if the group or user has a site The default is 20, but you can select 5,
items per
manager role: the number of Recording
10, 20, 50 or 100.
page
aliases, groups and users, Templates, Media
server configurations, Call configurations and
Categories displayed per page.
Conference play properties
Automatically
determine
internet
speed
Select this check box to have the Content
Server automatically calculate the internet
connection speed the first time a user logs in
using a browser/computer combination, or
after users re-check their conference play
properties. It is selected by default.
Recording aliases owned by this group or user
Recording
aliases
The Recording aliases belonging to the
group or user.
Cisco TelePresence Content Server 4.1 printable online
Click on a name to open the Edit
Recording alias page for the selected
Recording alias.
Page 81 of 121
Displaying the server overview
Displaying the server overview
To display the Server overview page go to go to Management settings > Server overview . This
page displays the status of the Content Server and is automatically updated every ten seconds. On a
standalone Content Server, apart from adding option keys to activate features, you cannot update any
fields on this page. For a Content Server in a cluster, this page is also used to set the System name,
H.323 IDs and E.164 aliases.
The following information is displayed.
Field
Field description
Usage tips
System information
System
name
The name for the Content Server
that is unique in the cluster.
H.323 ID
The system non-live and live H.323
IDs for this Content Server to
register to the gatekeeper. It is not
recommended to call the Content
Server using these H.323 IDs while
in a cluster.
E.164 alias
The system non-live and live E.164
aliases for this Content Server to
register to the gatekeeper. It is not
recommended to call the Content
Server using these E.164 aliases
while in a cluster.
This section is only displayed for Content
Servers in a cluster and therefore you can only
set the System name, H.323 ID and E.164 alias
here for Content Servers in a cluster. On a
standalone Content Server, go to Site settings to
complete those fields.
If the Content Server is in a call when these
fields change, it enters Configuration Reload
mode and the changes will not take effect until
all calls have ended.
Content Server status
Server
mode
The current status of the Content
Server.
Cisco TelePresence Content Server 4.1 printable online
Online: The Content Server can accept calls and
transcode outputs.
Reloading Configurations: One or more of
System name, Gatekeeper settings, Advanced
H.323 settings, SIP settings or Email settings
have been saved in Site settings while the
Content Server was in a call: the Content Server
is not accepting new calls and when current calls
complete, settings will be updated and Server
mode will automatically change to Online.
Maintenance: If the Content Server is in a
cluster, then the site manager can place it in
Maintenance mode, which means that no new
calls or offline transcoding jobs are accepted.
Entering Maintenance mode or Rejoining to the
cluster is done on the Cluster overview page.
Idle: The TCS wizard is running. The Content
Server is not accepting new calls or processing
new offline transcoding jobs. To exit Idle mode,
complete or cancel the wizard.
Offline: The Content Engine service is not
running. Current calls are dropped and new calls
are not accepted. To exit Offline mode, start the
Content Engine service, for example by
restarting the Content Server: in the web
interface for Windows Server administration: go
to Maintenance > Shutdown > Restart.
Page 82 of 121
Displaying the server overview
Field
Field description
Usage tips
Error: The Content Server is out of disk space less than 5% disk space remains free on the C:
or E: drive, or on the network attached storage
(NAS), or the Content Server has lost connection
to the NAS. Current calls are dropped, and new
calls or offline transcoding jobs are not accepted.
To exit Error mode, free up disk space, or, if the
storage location is on a NAS (see below), check
the NAS, the share permissions and the network.
For more information, see Storing recordings.
Content
Engine
status
The current Content Engine service
status.
A
Transcode
Engine
status
The current Transcode Engine
service status.
service is not running, a
is displayed with
the last time and date that the service contacted
the database.
Current
calls
A pictorial representation of the
number of current calls.
An orange bar represents a call with live
streaming outputs.
A brown bar represents a call with on demand
outputs only.
Call list
A list of active conferences is
displayed when there are live calls.
Click on a conference name to display the Edit
conference page for that conference.
Currently
Whether the Content Server is
transcoding currently transcoding.
means that the service is running. If the
or No.
If the Content Server is currently transcoding, the
Transcoding job list displays a list of conference
names that are currently being transcoded, the
outputs being produced and the percentage
complete.
Transcoding The list of conferences currently
job list
being transcoded is displayed when
processing occurs.
Shows the outputs being produced and the
percentage completed. Click on a conference
name to display the Edit conference page for
that conference.
End all calls Click to terminate all current calls.
The End all calls button is displayed when there
are live calls.
Content Server information
IP address
The Content Server's IP address.
Device
serial
number
The Content Server's serial number. This is used to generate keys required to
upgrade the Content Server.
Software
version
The currently installed software
version.
Installed
option keys
The option keys and a description of To install new option keys see below.
what they allow.
This is also displayed at the bottom of every
page.
Server disk space
Path/disk
space
The total available disk space, free
disk space and the free disk space
as a percentage of the total for the
C: and E: drives. If the media
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The graphic space indicators turn red if free disk
space is less than 10%. When free disk space is
less than 5%, the Content Server drops current
calls and enters Error mode (does not accept
Page 83 of 121
Displaying the server overview
Field
Field description
Usage tips
storage location is on a NAS (see
below), disk space on the NAS is
also displayed.
any new calls or new offline transcoding jobs).
Database location
Database
Displays the server address, port
On a standalone Content Server, this will always
data source and instance to the database for this be Local Content Server. For Content Servers in
Content Server.
a cluster, the database will be located on an
external server.
Database
name
The name of the Content Server's
database.
Media storage location
Media
storage
location
Where media is currently stored.
The default media storage location is on the local
E: drive in which case this field displays Local
Content Server. For more information, see
Storing recordings.
Software option
Add option Content Server features can be
key / Restart activated by adding option keys
service
provided by authorized Cisco
resellers or partners; for example
the clustering option key.
Cisco TelePresence Content Server 4.1 printable online
After adding the option key, click Restart
service for the installed option key to take effect.
This only restarts the Content Engine; therefore
all current calls are dropped, but it does not
affect transcoding or displaying web pages.
Page 84 of 121
Configuring site settings
Configuring site settings
Site settings must be configured before using the Content Server. To open Site settings, go to
Management Settings > Site settings.
Most settings in the Site settings page can be applied while the Content Server is in a call without
affecting current calls; however, if you change a setting that requires all calls to have ended before it
takes effect, the Content Server automatically enters Configuration Reload mode and will not accept
new incoming calls or make outgoing calls. When the call or calls currently in progress are completed,
the new settings are applied and the Content Server is then able to receive and make calls. In
Configuration Reload mode:
•
The Site settings page displays: "The Content Engine is currently in X calls. The Cisco
TelePresence Content Server is in configuration reload mode and will not accept any further
calls or apply the new settings until all current calls have ended. To apply new settings now,
click End all calls."
•
The Create conference page displays ‘There are no resources available to make a call, please
try again later’.
•
The Server overview page and the LCD panel displays: ‘Reloading configurations’.
Site managers can override Configuration Reload mode and apply changes immediately by clicking
End All Calls in the Site settings page, which terminates calls on the Content Server and applies the
new settings.
The settings that trigger Configuration Reload mode are: System name, Cluster name (if in a cluster),
Gatekeeper settings, Advanced H.323 settings, SIP settings and Email settings.
(The Site settings page automatically refreshes every 10 seconds.)
Field
Field description
Usage tips
System information
System name
The name for the Content Server.
Used in the Cisco TelePresence
Management Suite to identify Content
Servers. Can also be displayed in the
browser title 9bar when using the web
interface (see Show in browser title)
If the Content Server is in a cluster, its
System name is not set here but in the
server overview page.
Cluster name
The name for the cluster.
Can only be set when the Content
Server is in a cluster. Used in the Cisco
TelePresence Management Suite to
identify the cluster. Can also be
displayed in the browser title bar when
using the web interface (see Show in
browser title).
Show in
browser title
When selected displays the System name
or Cluster name in the browser’s title bar.
Can be used to brand or identify the
Content Server or cluster when using the
web interface.
Refresh the page to show changes to
the browser title.
For a cluster, if you go to the web
interface via the Frontend address,
then the Cluster name is shown in the
title bar; otherwise it displays the
System name of the Content Server.
Frontend
address
The IP address or DNS name of the
Content Server. Clicking Save checks the
If specified, this address is used for the
Share link displayed on the Recorded
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Page 85 of 121
Configuring site settings
Field
Field description
Usage tips
address. Changes to this page are not
saved if a connection cannot be made to
the specified address or it is not that of this
Content Server.
conferences page and the conference
URL displayed on the Edit conference
page. Otherwise links to conferences
use the address that you typed in the
browser URL to log in to the Content
Server.
Gatekeeper
settings
Registration
status
Click View all gatekeeper
Displays the status of Content Server
registration with the gatekeeper (registered registrations to display a page showing
all the system and Recording alias
or not registered).
registration details. See Displaying
gatekeeper registrations.
Gatekeeper
enabled
Select to register with the gatekeeper.
Enter the Gatekeeper address, an
H.323 ID and/or an E.164 alias and
choose the Registration mode.
The gatekeeper must be enabled for a
cluster – it is not possible to disable the
gatekeeper functionality.
Gatekeeper
discovery
Always Manual.
Manual gatekeeper discovery means
that the Content Server registers with
one specific gatekeeper, identified by its
IP address or fully qualified domain
name.
Gatekeeper
address
The IP address or DNS name of the
gatekeeper.
H.323 ID
Other systems can call the Content Server If the Content Server is in a cluster, its
using the H.323 ID if the Content Server is H.323 ID is not set here but in the
registered to the gatekeeper. The
server overview page.
Recording alias specified in the Default
Recording aliases below is used for the
call.
E.164 alias
Other systems can call the Content Server If the Content Server is in a cluster, its
using the E.164 alias if the Content Server E.164 alias is not set here but in the
is registered to the gatekeeper. The
server overview page.
Recording alias specified in the Default
Recording aliases below is used for the
call.
Registration
Choose to register the Content Server as a If you select Gateway enter the H.323
Terminal or as a Gateway.
gateway prefix and the E.164 gateway
prefix. The registration mode for a
cluster must be Gateway.
H.323 gateway If registered as a gateway, this prefix must
prefix
be entered before the H.323 ID of a
Recording alias when calling the Content
Server.
For a cluster, enter non-live and live
H.323 and E.164 gateway prefixes. The
prefixes you enter cannot be subsets of
each other; make sure they are unique
and that they follow the dialing plan set
E.164 gateway If registered as a gateway, this prefix must
up on your VCS. The non-live gateway
prefix
be entered before the E.164 alias of a
prefix will be used for Recording aliases
Recording alias when calling the Content
with no live streaming outputs; the live
Server.
gateway prefix will be used for
Recording aliases with live streaming
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Page 86 of 121
Configuring site settings
Field
Field description
Usage tips
outputs. For more information, see
Displaying the cluster overview.
Q.931 port
If in a cluster, the non-live and live Q.931
ports used for H.323 call setup can be
changed.
Leave as the default, or select ports that
are not being used by the Content
Server (see Port information).
RAS port
If in a cluster, the non-live and live RAS
ports used for gatekeeper registration can
be changed.
Leave as the default, or select ports that
are not being used by the Content
Server (see Port information).
Authentication By default, authentication is Off.
User name
If the gatekeeper requires systems to
authenticate with it before they are
allowed to register, select Auto and
supply the User name and Password
to be used by the Content Server.
The user name to authenticate to the
gatekeeper.
Password/Pas The password to authenticate to the
sword confirm gatekeeper.
Advanced
H.323 settings
Use static
ports
Deselected by default. This means that the Static ports can be enabled by selecting
ports to use are allocated dynamically
the check box and specifying the
when opening a TCP/UDP connection.
required Port range. This may be
necessary if the Content Server is to
make calls through a firewall.
Port range
3230 to 3270 is the standard firewall port
range: select the range appropriate to your
local firewall settings.
NAT
Network Address Translation (NAT) is
used when the Content Server is
connected to a router with NAT support.
The default setting is Off.
If On, the Content Server uses the
specified NAT address in place of its
own IP address within Q.931 and
H.245.
If set to Auto, the Content Server tries to
determine whether the NAT address or
the real IP address should be used.
This makes it possible to call endpoints
on both sides of the NAT router.
If you select either On or Auto, enter the
NAT address.
NAT address
The global, external address to a router
with NAT support.
In the router, the following ports must be
routed to the system’s IP address:
Cisco TelePresence Content Server 4.1 printable online
•
Port 1720 for a standalone
Content Server. If the Content
Server is in a cluster, the ports
specified as the non-live and live
Q.931 ports in the Gatekeeper
settings section above.
•
The port range specified in Port
Range, above for example 3230
to 3270. Contact your Cisco
Page 87 of 121
Configuring site settings
Field
Field description
Usage tips
reseller for more information.
SIP settings
Registration
status
Displays the status of Content Server’s
registration with the SIP registrar.
Click View all SIP registrations to
display a page showing all the system
and Recording alias registration details.
See Displaying SIP registrations.
SIP enabled
Select to enable registration with a SIP
registrar. SIP is not available for a cluster.
Enter the SIP display name, SIP
address (URI), Server address and
choose the Transport.
SIP display
name
The Content Server’s SIP display name.
This is presented as a description of the
SIP URI by the SIP registrar to other
systems.
SIP address
(URI)
Other systems can call the Content Server
using the SIP Address or URI (Uniform
Resource Identifier) if the Content Server
is registered to a SIP registrar. The
Recording alias specified in the Default
Recording aliases below is used for the
call.
Server
discovery
Always Manual.
Server
address
The IP address or DNS name of the SIP
registrar.
Server type
Always Auto, which supports registering to
standard SIP registrars such as
OpenSIPS.
Transport
The transport protocol for SIP. The default
is TCP (Transmission Control Protocol).
UDP (User Datagram Protocol) can also
be used.
User name
The user name to authenticate to the SIP
registrar.
When changing the address of the SIP
registrar, you need to change the server
address in all SIP URIs of Recording
aliases; for example, from
SIPalias@SIP.registrar.1 to
SIPalias@SIP.registrar.2.
Password/Pas The password to authenticate to the SIP
sword confirm registrar.
Authentication
Authentication Choose the authentication method for the
Content Server.
If you select either Domain or LDAP
authentication, expand the LDAP server
section and enter the details of a Microsoft
Active Directory server. To enter details for
more than one LDAP server, click Add
LDAP server. Currently, only Microsoft
Active Directory Server is supported.
Clicking Save checks the LDAP server
Cisco TelePresence Content Server 4.1 printable online
There are three modes of authentication
(for more information see
Understanding groups and users):
Local: Only users with valid local
accounts added through the Groups &
users page can log in. Local groups are
not supported.
Domain: Users with domain accounts
and local users are able to log in. The
local administrator account can be used
Page 88 of 121
Configuring site settings
Field
Field description
Usage tips
settings because the Content Server
attempts to bind to the LDAP server.
Changes to this page are not saved if the
LDAP server settings are incorrect.
to configure the Content Server, or
other local or domain users can be
given a site manager role. Domain
authentication can only be used if the
Content Server has been added to a
domain. If you add the Content Server
to an existing domain, you need to
define a separate security policy for the
Content Server, otherwise the existing
security policies may prevent it from
functioning correctly. Contact your
authorized Cisco reseller or partner for
details of the recommended security
policy settings. The recommended
authentication mode for a cluster is
domain authentication.
LDAP: LDAP authentication does not
require the Content Server to be added
to a domain. Before changing
authentication from Local to LDAP, the
site manager must add at least one
LDAP user with the site manager role to
the Content Server. To do this, go to
Management Settings > Groups and
users and select Add groups or
users. Enter at least one valid
username in Site manager role. Under
LDAP authentication local users cannot
log in using the standard login method.
However, the local administrator can log
in by adding #page:login&rescue:true to
the end of the Content Server URL in
the browser.
Add LDAP
server
You can add up to five servers that the
Only active if you have selected Domain
Content Server will look up to authenticate or LDAP as the Authentication mode.
users.
Server
address
The IP address or DNS name of your
LDAP server.
Port
Port 389 is the default port for most
Domain Controllers. Global Catalog
Servers may use port 389 or 3268.
Base DN
The search base which the Content Server The Content Server searches the object
uses to search for user records. (DN =
specified and any objects beneath it.
Distinguished Name)
The Base DN is a unique name for this
container. It typically consists of OU,
CN, and DC components.
Base DN examples:
OU=employees,DC=company,DC=com
OU=marketing,OU=employees,DC=co
mpany,DC=com
In this example, OU ‘marketing’ is
contained within the OU ‘employees’;
therefore,
OU=employees,DC=company,DC=com
identifies all employees including the
Marketing department and
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Only Microsoft Active Directory Server
is currently supported.
Page 89 of 121
Configuring site settings
Field
Field description
Usage tips
OU=marketing,OU=employees,DC=co
mpany,DC=com identifies users from
the Marketing department only.
User DN
The LDAP identifier of the account in your
domain which the Content Server uses to
identify who is trying to log in. The User
DN (Distinguished name) is a unique
name for this account comprising:
• CN (Common Name) of the special
account
• OU (Organizational Unit)
This account must have read
membership privileges, that is,
privileges to retrieve users’ ‘memberOf’
attributes from Active Directory using
LDAP. You can use an existing account
or create a new special account with
those privileges. This account does not
need to be inside the search tree
specified in the Base DN.
• DC (Domain Object Class)
User DN examples:
CN=user_account,OU=employees,DC=co
mpany,DC=com
CN=user_account,OU=marketing,DC=com
pany,DC=com
Note that DNs can have many more than
four parts.
Password/Pas The password for the account identified
sword confirm above.
User properties
Allow guest
access
Select to enable unauthenticated access
to the Content Server as a "guest" user;
that is, without logging in.
When selected:
•
Users do not have to authenticate
to view conferences. Guest users
can view all conferences that have
Allow access to all users
selected in the Conference
permissions.
•
The RSS feeds icon is displayed
in the Recorded conferences page
for all users. Conferences which
allow access to all users and
which is not password-protected
can be viewed from an RSS
reader.
Email settings
Send email
after
conference
has finished
Select to send an email when a
conference finishes and then complete the
other fields in this section. Clicking Save
checks the email SMTP settings and a
warning is displayed if a connection to the
SMPT server fails. However, changes to
the page are still saved, even if the email
settings are incorrect.
From email
address
The email address that emails will be sent
from.
SMTP server
address
The address of the mail server to use to
send email.
Cisco TelePresence Content Server 4.1 printable online
The email is sent to the address
specified in the Recording alias used to
make the conference. The email
contains a link to find the conference in
the Recorded conferences page.
Page 90 of 121
Configuring site settings
Field
Field description
User name
Enter a user name if the SMTP server
requires authentication.
Usage tips
Password/Pas Enter a password if the SMTP server
sword confirm requires authentication.
API
API enabled
The Content Server includes an
Application Programmer Interface (API)
which has been designed to provide
mechanisms for external systems and
services to get information from, and add
information to, the Content Server. The
API must be enabled for a cluster.
The API has been designed for
integration with the Cisco TelePresence
Management Suite (TMS) but can also
be used with other management
systems.
The API is enabled by default and must
stay enabled:
•
If integration with TMS is required.
•
If the API is used for customized
integration with other systems.
Refer to the Cisco TelePresence
Content Server API Guide on
www.tandberg.com for details of
available API calls.
If neither applies, the API can be
disabled.
User name
The Content Server API user name is
admin: this cannot be changed.
Password/Pas The password for accessing the Content
sword confirm Server API.
The default API password is TANDBERG.
Cisco strongly recommends that you
change this password if you want the
API to remain enabled. If you clear the
password and the password field is
empty, API clients will not receive an
authentication challenge.
System
defaults
Default
Recording
alias
Must be a System Recording alias.
If the system H.323 ID, E.164 alias, SIP
URI or Content Server's IP address is
called from an endpoint, the selected
Recording alias is used for recording
and/or streaming the call.
For more information about Recording
aliases, see Adding & editing Recording
aliases.
Default Media Specify which Media server configuration
server
is shown by default in the Media server
configurations configurations lists when adding or editing
a Template, or in the Manage outputs
page of a conference.
Live Windows The preconfigured Media server
Media
configuration, Local Windows Media
Streaming Server, is used by default.
Non-Live
Windows
Media
A Media server configuration for the
local or an external Windows Media
streaming server can be added and
then selected instead.
Live MPEG-4
A Media server configuration for an
external Darwin or QuickTime streaming
By default, it is not possible to stream
MPEG-4 for QuickTime live from the
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Configuring site settings
Field
Field description
for QuickTime Content Server.
Usage tips
server can be added and then selected
here.
Non-Live
MPEG-4 for
QuickTime
The preconfigured Media server
configuration, Local IIS Web Server, is
used by default. This delivers MPEG-4 for
QuickTime as a progressive download
(HTTP streaming).
Live MPEG-4
for Flash
By default, it is not possible to stream
MPEG-4 for Flash live from the Content
Server.
Non-Live
MPEG-4 for
Flash
The preconfigured Media server
configuration, Local IIS Web Server, is
used by default. This will deliver MPEG-4
for Flash as a progressive download
(HTTP streaming).
Live Real
Media
By default, it is not possible to stream Real A Media server configuration for an
Media live from the Content Server.
external Helix streaming server can be
added and then selected here.
The preconfigured Media server
configuration, Local IIS Web Server, is
used by default. This will deliver Real
Media as a progressive download (HTTP
streaming).
Non-Live Real
Media
A Media server configuration for an
external Wowza Media Server for Flash
can be added and then selected here.
Advanced
streaming
options: Target
bit rates
Small
The target bit rate for small outputs in the
range 56 - 200 kbps. The recommended
value is 56 kbps.
Medium
The target bit rate for Medium outputs in
the range 200 - 700 kbps. The
recommended value is 512 kbps.
Large
You cannot edit this field.
Cisco TelePresence Content Server 4.1 printable online
Choose the maximum output bit rates
for each output size. These changes
affect the bit rates of outputs created by
the Template editor and Manage
outputs pages.
This target bit rate is always the call
speed of the call when the conference is
created.
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Displaying gatekeeper registrations
Displaying gatekeeper registrations
To display detailed information about gatekeeper registrations, go to Management settings > Site
settings and click View all gatekeeper registrations. This is a status page: you cannot edit any
fields. The following information is displayed.
Field
Field description
Usage tips
Gatekeeper registration status
Registered
to
The IP address or DNS name of the
H.323 gatekeeper that the Content
Server is currently registered to.
A
means that Content Server is registered
to the gatekeeper.
System registrations
Alias
The name of the H.323 ID or E.164
alias that is registered. This is
configured in Site settings.
Current
status
The current status of the registration
means that there is a problem and the
with the gatekeeper. If the status is A
'Not Registered', then check that the error message explains why.
alias is not a duplicate of another
system registered to this
gatekeeper.
Alias type
Either H.323 ID or E.164 Alias.
Recording alias registrations
Alias
The name of the H.323 ID or E.164
alias that is registered. This is set in
a Recording alias.
Current
status
The current status of the registration
with the gatekeeper. If the status is
'Not Registered', then check that the
alias is not a duplicate of another
system registered to this
gatekeeper.
Alias type
Either H.323 ID or E.164 Alias.
Recording
alias
The name of the Recording alias
that uses this alias.
Cisco TelePresence Content Server 4.1 printable online
Click on an entry to display its details. See
Adding & editing Recording aliases.
Page 93 of 121
Displaying SIP registrations
Displaying SIP registrations
To display detailed information about registrations with a SIP registrar, go to Management settings >
Site settings and click View all SIP registrations. This is a status page: you cannot edit any fields.
The following information is displayed.
Field
Field description
Usage tips
SIP registration status
Status
Whether the registration is Active.
A
and status of Active means that the
Content Server has contacted the SIP registrar
and can make registrations with it.
System registration
SIP address The SIP address (URI) that is
registered. This address is set in
Site settings.
SIP display
name
The SIP display name sent with the
registration. This is set in Site
settings.
Current
status
The status of Content Server’s
system registration with the SIP
registrar.
This is presented as a description of the SIP URI
by the SIP registrar to other systems.
A
means that there is a problem and the
error message explains why.
Recording alias registrations
SIP address The SIP address (URI) that is
registered. This is set in a Recording
alias.
SIP display
name
The SIP display name sent with the
registration. This is set in a
Recording alias.
Registration The status of the registration with
status
the SIP registrar.
Recording
alias
The name of the Recording alias
that uses this registration.
Cisco TelePresence Content Server 4.1 printable online
Click on an entry to display its details. See
Adding & editing Recording aliases.
Page 94 of 121
Exporting and importing conferences
Exporting and importing conferences
Conferences can be copied from one Content Server to other Content Servers by site managers, one
at a time. To do this, use the export/import functionality. Copying a conference involves:
1.
Exporting the conference as a .tcb file.
2.
Downloading this file to an external directory.
The outputs served by the default Media server configurations (Local IIS Web Server and Local
Windows Media Streaming Server) and the conference information and permissions are copied
and packaged in a signed proprietary format .tcb file.
3.
Uploading the .tcb file to another Content Server.
Files under 2GB in size can be uploaded using the web interface. Larger files must be uploaded
using Windows Remote Desktop Connection.
4.
Importing the conference.
Uploaded .tcb files are listed on the Import conference page. Importing unpacks the .tcb file
and displays the conference in Recorded conferences.
These steps are described in more detail below.
Notes:
•
You must be logged in as a site manager to export conferences.
•
Conferences with pending outputs cannot be exported.
•
Distribution outputs (for example, for Podcast Producer), and files stored on external streaming
servers, are not exported.
•
Unicode characters in conference names are replaced with underscores when uploaded
through the web interface. When a file with unicode characters in the conference name is
placed directly in the Imports shortcut on the Content Server desktop using Remote Desktop,
the Import Conference page will not display it.
•
The maximum period of time allowed for a file to be uploaded through the web interface is
fifteen minutes. If the upload process is incomplete after this time, for example due to poor
network conditions, the upload fails.
•
You cannot export or import when the Content Server is in Error mode. The Content Server
mode is shown in the server overview.
•
Exported conferences can be imported to a Content Server of the same or higher software
version as the Content Server that the conference was exported from. To check the software
version, go to Management Settings > Server overview. The export/import functionality is
available from software release S3.3.
Exporting and downloading a conference
To export a conference
1.
Log in as a site manager.
2.
Go to View Conferences > Recorded conferences.
3.
Click Edit > Edit conference for the conference you want to export.
4.
In the Export conference section, click Export conference. (If the conference cannot be
exported - due to it having pending outputs for example - then this section does not appear. Try
again later.)
The conference is exported: how long this takes depends on the duration of the conference and
the number of outputs. When complete, the page displays links that allow you to update the
exported conference and download the .tcb file.
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Exporting and importing conferences
5.
Click Download exported conference and save the exported .tcb file to an external network
location.
The .tcb file remains on the source Content Server for a week from the date of exporting before being
automatically deleted. During this time you can update the information and outputs for this conference
and export it again by clicking Update exported conference. This replaces the original .tcb file with
an updated one.
Importing a conference
The Content Server web interface upload functionality checks the files inside the .tcb bundle, their
structure and the signature of the bundle, and rejects invalid or corrupted files. Files with incorrect
extensions (an extension other than .tcb) uploaded through Remote Desktop to the Content Server's
Imports shortcut are not displayed on the Import Conference page.
To import a file
1.
Upload the .tcb file by one of the following methods:
a. Through the web interface:
•
Go to Management settings > Import conference and click Upload File.
•
Browse to the .tcb file of the conference you want to import and click Upload.
Automatically import conferences after upload is selected by default and then step 2
is then unnecessary. If you deselect this check box, the conference file will be uploaded
and displayed on the Import conference page with the status Not Imported - go on to
step 2.
b. Through Remote Desktop, for example if the file is larger than 2GB or is taking too long to
upload through the web interface:
•
Copy the exported .tcb file to the Imports shortcut on the desktop.
The conference is displayed on the Import conference page with the status Not Imported.
2.
In Management settings > Import conference select the file and click Import to start
unpacking the .tcb file. This may take a while. After all the conference outputs have been
unpacked and conference state has changed to Imported, the conference is displayed in
Recorded conferences.
3.
The import file can be deleted from the Import Conference page. This deletes the .tcb file but
does not affect the imported conference in Recorded Conferences.
Cisco TelePresence Content Server 4.1 printable online
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Displaying the cluster overview
Displaying the cluster overview
Up to ten Content Servers can be clustered to increase the total call capacity and improve redundancy
and resilience. Such a cluster uses scalable external storage, an external Microsoft SQL Server
database, and provides one web interface for viewing and managing the cluster. Video conferencing
calls are balanced across the cluster by the VCS. The use of a network load balancer ensures that
incoming HTTP user requests are spread evenly across the servers in the cluster. All configurations
and conference information are global across the cluster.
For more information about the main features, system requirements, setup and management of a
Content Server cluster, download the deployment guide, Creating and managing a TCS cluster, from
the Documentation section of the Cisco web site.
The Cluster overview page provides information about cluster status, as well as the number of calls
and offline transcoding jobs in progress. It is automatically updated every ten seconds.
Displaying the cluster overview
To display the Cluster overview page, go to Management settings > Cluster Overview. The Cluster
overview page:
•
Lists the System names and IP addresses of all the Content Servers in the cluster.
•
Displays a link to the Server overview page for each Content Server. In addition to the
"standard" server overview information, a Content Server’s system name, H.323 ID and E.164
alias are set in the Server overview page when in a cluster.
•
Reports the total number of current calls for the cluster and for each Content Server.
•
Reports the total number of offline transcoding jobs in progress for the cluster and for each
Content Server.
•
Reports the server mode for each Content Server.
•
Reports the status for each Content Server. If the Content Server's mode is Online, then the
Status displays a green tick, meaning that the Content server is running correctly. If the Content
Server's mode is not Online, then the Status displays a red exclamation mark. Go to the Server
overview for this Content Server to see more details.
•
Displays links to each Content Server’s server logs and web interface for Windows Server
administration.
•
Allows you to End all calls on the whole cluster. If you want to end calls on a particular Content
Server only, do this from the Server overview page for that Content Server.
•
Allows you to put a Content Server in Maintenance mode. In this mode, no new calls or offline
transcoding jobs are accepted on that server but current calls and jobs continue until completed.
The other Content Servers in the cluster continue working as usual.
Maintenance mode should be used to ensure that no new calls are made to a Content Server;
for example, if you want to defragment its drive, run a Windows security update installer or
update antivirus software on that Content Server. You should also put a Content Server in
Maintenance mode (after ending its current calls) if you need to shut it down and move it to
another location.
To put a Content Server in Maintenance mode, click Enter maintenance mode. The button
changes to Rejoin cluster, and the Server mode displays Maintenance. After you have
completed maintenance, click Rejoin cluster. The button changes back to Enter maintenance
mode and Server mode displays Online. This means that the Content Server is now ready to
receive calls and offline transcoding jobs.
Cisco TelePresence Content Server 4.1 printable online
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Working with the logs
Working with the logs
To view the Content Server logs go to Management settings > Server logs. The logs from the
Content Engine are displayed by default: to view other logs, select from the drop-down list.
•
To view a log, click the name of the log file and select to open it or save it.
•
If the list is long, there may be more than one page: click on a page number to display the logs.
•
To delete a log, select it and click Delete selected. (The current log is displayed at the top of
the list. Except for Content Library logs, the current log cannot be deleted.)
All server logs can also be accessed from the E:\logs directory on the Content Server. Service event
logs for the Content Engine, Transcode Engine, and Helper services can be found in the Windows
Event Viewer when you Remote Desktop into the Content Server. These events show service starting
and stopping information.
Content Engine logs
Content Engine logs include information generated by the Content Engine service about:
•
Incoming and outgoing calls
•
Codecs in call, call speed
•
Dual video start/stop during a call
•
Gatekeeper and SIP registrations
•
Information about the generation of live streaming and live transcoded outputs
•
Reasons for disconnected and rejected calls
A new log is created every time the Content Engine service restarts, or if the current log exceeds 10
MB.
Transcode Engine logs
The Transcode Engine logs include information about offline transcoded outputs including the output
size and format, and how long the output took to transcode.
A new log is created every time the Offline Transcode Engine service is restarted, or if the current log
exceeds 10 MB.
Helper logs
The Helper logs show information from the Helper service, including:
•
The transfer of transcoded and dump files from temporary to final storage location
•
Exporting and importing of .tcb files
•
FTP transfer
•
Hinting for MPEG-4 for QuickTime outputs
•
When conference outputs have been deleted
A new log is created every time the Helper service is restarted, or if the current log exceeds 10 MB.
Content Library logs
The Content Library logs include information reported by the web interface. Most log entries can be
ignored unless something unexpected has occurred while using the interface.
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Working with the logs
The phperror log file rolls automatically when the file size is approximately 5 MB: click Roll log file to
start a new log file manually.
Cisco TelePresence Content Server 4.1 printable online
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Backing up and restoring the Content Server
Backing up and restoring the Content Server
Cisco recommends that you back up the Content Server regularly and also before you upgrade it or
install a security update. This topic explains how to do both scheduled and ad hoc backups. It also
provides instructions for restoring the Content Server, if required. It is very important to follow the
procedure as described here; otherwise future upgrades may not work.
Important: To ensure that you do not lose data, Cisco recommends that you back up the Content
Server regularly.
Backing up
Note: If your media is located on a Network Attached Storage device (NAS), or on an external media
server, this procedure will not back up these files. Ensure that you back up your media at the same
time as the Content Server. If you restore from backup, you must restore the media backup taken at
the same time as your Content Server backup; otherwise you may not be able to play some
conferences.
Before backing up
You either need a USB drive with enough disk space for all the files to be backed up or you can back
up to a network drive. Check the size of the data to be backed up by logging in to the Content Server
using Remote Desktop and opening My Computer to calculate the used size of the local C: and E:
drives.
Making an ad hoc backup
Follow these steps to make a one-off backup.
1.
2.
If you are not backing up to a network location but using a USB hard drive:
a.
Connect the USB hard drive to a USB port on the Content Server.
b.
Log in to the Content Server using Remote Desktop and make sure that the USB hard
drive appears in My Computer. If it does not, go to Start > Administrative Tasks >
Computer Management and map a drive to a letter that does not conflict with those
already in use. If necessary use the Windows help.
Open the Backup and restore wizard:
o
Through the web interface : using Internet Explorer go to Management settings >
Windows server > Maintenance > Backup.
Note that Internet Explorer's security settings may prevent the necessary Active X scripts
from running so that you cannot access the web interface for Windows Server
administration or some of its tools. To overcome this issue, add the URL of the Content
Server to the trusted sites in your browser: go to Tools > Internet Options. Then select
the Security tab and click Trusted sites. Click Sites, enter the Content Server's URL and
click Add. Click Close and OK.
o
Using Remote Desktop: Log in to the Content Server using Remote Desktop and go to
Start > All Programs > Accessories > System Tools > Backup.
3.
In the welcome dialog, click Next.
4.
Select Back up files and settings and click Next.
5.
In What to back up, select Let me choose what to back up and click Next.
6.
In Items to back up, expand My computer, select Local Disk [C:], Local Disk [E:] and System
State and click Next.
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Backing up and restoring the Content Server
7.
In Backup type, destination and name, browse to the network location or USB drive that you
want to back up to, type a name for the backup and then click Next.
8.
In Completing the backup or restore wizard, check the summary of your choices and click
Finish.
The backup process takes approximately 10 minutes per 5 GB of data. Progress is displayed and a
detailed report is provided when the backup completes.
Configuring a scheduled backup
Follow these steps to set up a routine/repeated backup.
1.
2.
If you are not backing up to a network location but using a USB hard drive:
a.
Connect the USB hard drive to a USB port on the Content Server.
b.
Log in to the Content Server using Remote Desktop and make sure that the USB hard
drive appears in My Computer. If it does not, go to Start > Administrative Tasks >
Computer Management and map a drive to a letter that does not conflict with those
already in use. If necessary use the Windows help.
Open the Backup and restore wizard:
o
Through the web interface: using Internet Explorer go to Management settings >
Windows server > Maintenance > Backup.
Note that Internet Explorer's security settings may prevent the necessary Active X scripts
from running so that you cannot access the Windows Server administration interface or
some of its tools. To overcome this issue, add the URL of the Content Server to the trusted
sites in your browser: go to Tools > Internet Options. Then select the Security tab and
click Trusted sites. Click Sites, enter the Content Server's URL and click Add. Click
Close and OK.
o
Using Remote Desktop: Log in to the Content Server using Remote Desktop and go to
Start > All Programs > Accessories > System Tools > Backup.
3.
Select Advanced mode.
4.
Open the Scheduled jobs tab and then click Add job and Next.
5.
In What to back up, select Back up selected files, drive, or network data and click Next.
6.
In Items to back up, expand My computer, select Local Disk [C:], Local Disk [E:] and System
State and click Next.
7.
In Backup type, destination and name, browse to the network location or USB drive that you
want to back up to, type a name for the backup and then click Next.
8.
In Type of backup, select the type of backup from the drop-down list using the explanations
displayed and then click Next.
9.
In How to back up, select Verify data after backup and click Next.
10. In Backup options, select Append this backup to the existing backups and click Next.
11. In When to backup, select Later and click Set Schedule. Enter your scheduling options and
click OK.
12. Enter a name for the backup job and then click Next.
13. Enter an account that has administrative privileges on the Content Server (this could be the
local administrator account, or if the Content Server is on a domain, a domain administrator
account). Enter the administrator account password twice and click OK.
14. In Completing the backup or restore wizard, check the summary of your choices and click
Finish to schedule the backup.
The backup process will run according to the schedule that you set up.
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Backing up and restoring the Content Server
Restoring from a backup
Make sure that you are using a backup taken from the same Content Server that you are restoring. If
you want to restore to a different Content Server, contact your Cisco reseller.
Note: If your media is located on a Network Attached Storage device (NAS), or on an external media
server, this procedure will not restore these files. You must have a media backup taken at the same
time as the Content Server backup and you must restore this media backup as well; otherwise, you
may not be able to play some conferences.
Follow these steps to restore the Content Server from a backup.
1.
End any calls in progress.
2.
Log on to the Content Server using Remote Desktop.
3.
Uninstall the Cisco TelePresence Content Server software:
a.
Go to Start > Control Panel > Add or Remove Programs.
b.
Select Content Server and click Change.
c.
Select the Remove option and click Next. Continue until the installer has finished
uninstalling.
d.
Select Microsoft SQL Server 2005 and click Remove.
e.
In Component selection, select TCS database engine and click Next. Continue until the
installer has finished uninstalling.
f.
Select Microsoft SQL Server VSSWriter and click Remove. Continue until the installer
has finished uninstalling.
g.
Select Microsoft SQL Server Setup Support Files and click Remove. Continue until the
installer has finished uninstalling.
4.
Browse to C:\Windows\Security and look for files called edb*.log. (There is edb.log and at least
one more file often called edbtmp.log or edb0000*.log). DO NOT delete edb.log, but delete the
other files. Not removing these files could result in future upgrades failing following a restore.
5.
Start the Backup and restore wizard: go to Start > All Programs> Accessories > System
Tools > Backup.
6.
Select Restore files and settings and click Next.
7.
In What to restore, select Local Disk [C:], Local Disk [E:] and System State and click Next.
8.
In the Completing the Backup or Restore Wizard, click Advanced.
9.
From Where to restore, leave the default setting – Original location. Click Next and OK to
acknowledge the warning.
10. In How to restore, select Replace existing files and click Next.
11. Leave the default options selected in Advanced restore options and click Next.
12. Check the choices and click Finish.
13. The restore process starts and progress is displayed. When it completes you can display a
detailed report by clicking Report.
14. You must restart the Content Server after the restore process.
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Shutting down and restarting the Content Server
Shutting down and restarting the Content
Server
On Content Servers equipped with an LCD panel, this can be used to shut down or restart. On
Content Servers which do not have a LCD panel, you should use a PC connected to the Content
Server serial port via a serial cable. Cisco recommends that you end all calls on the Content Server
before you shut down; otherwise the conferences may fail.
Note: If calls are in progress when the shut down occurs, the recorded conferences appear in the
Recorded conferences list but may be unusable. They can be deleted in the normal way.
LCD panel operations
Restarting the Content Server using the LCD panel
1.
Make sure that the Content Server is not recording or transcoding; that is, the LCD displays
'online'.
2.
Press
3.
Go to Commands > Restart.
4.
Select Yes to confirm.
to display the main menu.
You will see the message 'Restarting' on the LCD panel.
Shutting down the Content Server using the LCD panel
1.
Make sure that the Content Server is not recording or transcoding; that is, the LCD displays
'online'.
2.
Press
3.
Go to Commands > Shutdown.
4.
Select Yes to confirm.
5.
The Content Server shuts down. When you see the message 'Power off' on the LCD or when
the LAN1 and HDD LEDs stop blinking, you can turn off the power using the switch at the back
of the unit.
to display the main menu.
LCD status display and button functions
online
The Content Server is ready to accept calls and transcode outputs but none are
currently in progress.
1-5 calls
Calls are in progress on the Content Server.
transcoding
The Content Server is transcoding.
Server modes
config reload
The Content Server is in Reloading Configurations mode. In Reloading Configurations
mode, the Content Server does not accept new calls.
1-5 calls (cnfg) Calls are in progress and the Content Server is in Reloading Configurations mode.
trans (cnfg)
The Content Server is transcoding and is in Reloading Configurations mode.
idle
The TCS Wizard is running. In Idle mode, the Content Server does not accept new
calls or process new transcoding jobs.
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Shutting down and restarting the Content Server
1-5 calls (idle)
The TCS Wizard has started while there is a call in progress.
trans (idle)
The TCS Wizard has started while there is a transcoding process in progress.
maintenance
The Content Server is in a cluster and has been set to Maintenance mode. The
Content Server will not accept new calls or process new transcoding jobs.
1-5 calls
(maint)
Calls are in progress and the Content Server is in Maintenance mode.
trans (maint)
The Content Server is transcoding and is in Maintenance mode.
upgrading
This Content Server, or a Content Server in the cluster, is being upgraded.
Error states
Error
The Content Server is out of disk space or has lost connection to the NAS.
No network
The Content Server has no connection to the network.
Buttons
Enters Edit mode, confirms an entry.
Returns to the previous menu, exits Edit mode without saving.
Moves between menu items, moves between values in a numerical address and
modifies numerical values.
and
Terminal emulator program operations
Restarting the Content Server using a PC connected to the serial port
1.
Connect the supplied serial cable from the serial port on the back of the Content Server to the
serial port on a PC.
2.
Start a terminal emulator program on the PC by going to All Programs > Accessories >
Communications > HyperTerminal. (If HyperTerminal is not installed, download a terminal
emulator program from the Internet; for example, puTTY.)
3.
Open a new connection and enter a name for the connection.
4.
Configure the connection to use the PC’s serial port as follows:
a.
Set Baud rate to 115200 bps.
b.
Set Data bits to 8.
c.
Set Parity to None.
d.
Set Stop bits to 1.
e.
Set Flow control (hardware and software) to None.
5.
Click OK.
6.
Press Enter to display the main menu.
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Shutting down and restarting the Content Server
7.
Make sure that the Content Server is not recording or transcoding. Then press Esc to display
Cisco TelePresence Content Server version, IP address and recording/transcoding status.
8.
Use the Up or Down arrows to navigate to Commands and press Enter to select.
9.
Use the Up or Down arrows to navigate to Restart and press Enter to select.
10. Close the terminal emulator session and disconnect the serial cable.
WARNING: Do not leave a terminal emulator session open after it is no longer in use. An open
session may cause issues for system operation and when restarting.
Shutting down the Content Server using a PC connected to the serial port
1.
Follow steps 1-8 in the previous section.
2.
Use the Up or Down arrows to navigate to Shutdown and press Enter.
3.
Close the terminal emulator session and disconnect the serial cable.
Warning: Do not leave a terminal emulator session open after it is no longer in use. An open session
may cause issues for system operation and restart.
Terminal emulator session keys
Enter key
Enters Edit mode, confirms an entry.
Esc key
Returns to the previous menu, exits Edit mode without saving.
Up and Down arrow Moves between menu items, moves between values in a numerical address and
keys
modifies numerical values.
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Upgrading the Content Server
Upgrading the Content Server
It is a good idea to regularly check for upgrades to the Content Server software on the Cisco web site.
To upgrade the Content Server, read the Release notes for the release that you are upgrading to and
then follow the instructions below. Note that you will need a release key to upgrade to S4 (but not if
you subsequently upgrade to a minor release, for example S4.1), and this depends on the Content
Server's serial number: contact your Cisco reseller.
Downloading Content Server software releases
1.
Log in to the Content Server web interface as a site manager and go to Management settings
> Server overview.
2.
Make a note of the software version that is currently installed.
3.
Go to the support section of the web site and check whether a more recent release is available
for the Content Server.
4.
Download the installer from the http://ftp.tandberg.com/ site to a directory on your computer.
Upgrading the Content Server software
1.
Make sure there are no ongoing calls.
2.
Log into the Content Server using Windows Remote Desktop Connection.
3.
Back up your Content Server and turn off any anti-virus programs, if any.
4.
Transfer the installer that you downloaded in step 4 above to the Content Server (do not run the
installer from a mapped or network drive).
5.
Verify the MD5 hash (checksum) of the file.
A unique MD5 file is provided which can be used to verify that a file has not become corrupted
as a result of file transfer, disk error or tampering. Any MD5 program can be used for verifying
the installer using the provided MD5 file. A list of links to popular programs is available at:
http://en.wikipedia.org/wiki/Md5sum. You need to follow instructions for the MD5 program you
have downloaded.
For example, a program such as md5sum.exe requires you to run a command in this format:
md5sum -c <installerFileName>.md5
If the installer file successfully passes the integrity check, it returns:
<installerFileName>.exe: OK
If the installer file does not pass the check, you see the following indicating that the file has
been corrupted and the installer should not be run:
<installerFileName>: FAILED
md5sum: WARNING: 1 of 1 computed checksum did NOT match
6.
If the file passed, run the executable by double-clicking on it and follow the on-screen
instructions.
7.
If prompted to do so, restart the Content Server. Otherwise, terminate your Remote Desktop
session by logging off. Do not choose Shutdown, because it will shut down the Content Server.
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Applying security updates
Applying security updates
Cisco recommends that you check the http://ftp.tandberg.com/pub/software/device_security/ FTP site
regularly for new security updates and apply them to ensure that your Content Server is protected with
the most up-to-date security patches released by Microsoft. Go to http://ftp.tandberg.com/pub/
software/device_security/ rather than to the Microsoft web site because these updates have been
tested for compatibility with the Cisco TelePresence Content Server.
To apply security updates
1.
End all calls because you must restart the Content Server when the installer finishes.
2.
Go to http://ftp.tandberg.com/pub/software/device_security/ and download the update installer
to a temporary directory.
3.
Use Windows Remote Desktop Connection to copy the update installer to a directory on the
Content Server.
4.
Using My Computer navigate to the directory into which you copied the installer.
5.
Verify the MD5 hash (checksum) of the file.
A unique MD5 file is provided which can be used to verify that a file has not become corrupted
as a result of file transfer, disk error or tampering. Any MD5 program can be used for verifying
the installer using the provided MD5 file. A list of links to popular programs is available at:
http://en.wikipedia.org/wiki/Md5sum. You need to follow instructions for the MD5 program you
have downloaded.
For example, a program such as md5sum.exe requires you to run a command in this format:
md5sum -c <installerFileName>.md5
If the installer file successfully passes the integrity check, it returns:
<installerFileName>.exe: OK
If the installer file does not pass the check, you see the following indicating that the file has
been corrupted and the installer should not be run:
<installerFileName>.exe: FAILED
md5sum: WARNING: 1 of 1 computed checksum did NOT match
6.
If the installer passed the integrity check, double-click on it to install the security update.
7.
When prompted, restart the Content Server. Otherwise, terminate your Remote Desktop
session by logging off. Do not choose Shutdown because it will shut down the Content Server.
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Using the web interface for Windows Server administration
Using the web interface for Windows Server
administration
Open the web interface for Windows Server administration in a new window by going to Management
settings > Windows server. This page can also be accessed by typing
https://<ContentServerIPAddress>:8098 in the Web browser URL field. You need to use Internet
Explorer (IE) to use this menu item.
The Windows Server page is used to:
•
Change the local administrator account password
•
Update the date and time settings
•
Create local user accounts
•
Set up scheduled or ad hoc backups and restore the Content Server from a backup
Note: Some IE security settings may prevent the necessary ActiveX controls from running so that you
cannot access the Windows Server administration interface or some of its tools. To overcome this
issue, add the URL of the Content Server to the trusted sites in your browser. (To do this, in your
browser go to Tools > Internet Options. Select the Security tab and click Trusted sites. Click
Sites, enter the Content Server's URL and click Add. Click Close and OK.)
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Using Windows Remote Desktop Connection
Using Windows Remote Desktop Connection
Windows Remote Desktop Connection is used for a number of administrative tasks:
•
Upgrading the Content Server
•
Using the TCS wizard to store recordings externally
•
Backing up and restoring
•
Applying security updates
•
Importing & exporting conferences
Using Remote Desktop
1.
On your computer, go to Start > All programs > Accessories > Communications > Remote
desktop connection. (On some computers this may be Start > All programs > Accessories >
Remote desktop connection.)
2.
Type in the IP address or DNS name of the Content Server.
3.
If you are upgrading, applying security updates or manually copying a conference import file to
the Content Server, you need to share your disk drives:
a.
In the connect dialog click Options.
b. Select the LocalResources tab and select Disk Drives from Local devices and resources
(you may need to click More to see this option).
4.
Click Connect.
5.
Log in with an administrator account username and password. This can be the local
administrator account, or if the Content Server is on a domain, a domain administrator account.
Using Remote Desktop via the Content Server web interface
WARNING: Do not use this method for installing software upgrades to the Content Server or applying
Windows security updates.
1.
Open the web interface for Windows Server administration in a new window by going to
Management settings > Windows server. You need to use Internet Explorer (IE) to use this
menu item. (This page can also be accessed by typing https://<ContentServerIPAddress>:8098
in the web browser URL field.)
2.
Go to Maintenance and select Remote Desktop.
Note: Some IE security settings may prevent the necessary ActiveX controls from running so that you
cannot access the web interface for Windows Server administration or some of its tools. To overcome
this issue, add the URL of the Content Server to the trusted sites in your browser. (To do this, in your
browser go to Tools > Internet Options. Select the Security tab and click Trusted sites. Click
Sites, enter the Content Server's URL and click Add. Click Close and OK.)
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Setting the system date & time
Setting the system date & time
It is important that the system date, time and time zone are correct. They are set as part of the
installation procedure (see the Content Server Getting Started Guide), but can be updated if required,
as follows.
1.
Open the Windows Server administration interface: go to Management settings > Windows
server.
2.
Go to Maintenance > Date/Time.
3.
Update the date, time and time zone settings and then click OK.
4.
Restart the Content Server: go to Maintenance > Shutdown > Restart.
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Port information
Port information
Ports used by the Content Server
Port
Transport Layer
Protocol
Used by
Open on the Content Server
Firewall
80
TCP
Content Server web interface (HTTP)
Yes
443
TCP
Content Server web interface using
SSL (HTTPS)
Yes
554
TCP, UDP
Windows Media Streaming Server
RTSP Protocol
Yes
1718
UDP
Gatekeeper discovery
Yes
1719 * UDP
RAS port
Yes
1722 * UDP
Additional RAS port when in a cluster
Yes
1720 * TCP
Q.931 Port
Yes
1721 * TCP
Additional Q.931 port when in a cluster Yes
1755
TCP, UDP
Windows Media Streaming Server
MMS Protocol
Yes
2090
TCP
Content Server database connection
No
3389
TCP
Remote Desktop Connection Protocol
Yes
8008
TCP
Content Server application
communication
No
8080
TCP
Windows Media Streaming Server
HTTP Protocol
Yes
8096
TCP
Windows Media Administration Site
using SSL
Yes
8098
TCP
Windows Web Administration using
SSL
Yes
* These ports are configurable in Site settings when in a cluster.
Note: This does not include any ports used in Site settings, or manually configured Media server
configurations for streaming to external streaming servers. For example:
•
Port range in Advanced H.323 Settings in Site settings.
•
Network pull port(s) for Windows Media streaming servers. For more information, see the
Windows Media Services help topics.
•
Streaming port range start specified for unicast streaming on QuickTime or Darwin streaming
servers, or Wowza Media Servers for Flash, or for multicast streaming in Windows Media
streaming servers or QuickTime or Darwin streaming servers.
•
Port used for a Real Media Streaming Server.
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Port information
Ports for streaming from the Content Server
Streaming Windows Media from the Content Server uses the following ports:
Port
Streaming Media Protocol
Firewall Information
554
RTSP
8080
HTTP
At least one of these ports needs to be open
between the Content Server and the Windows
Media player. For true (RTSP) streaming, open
port 554. See the note below.
Note: The Windows Media player will automatically use protocol rollover if necessary. The default
streaming protocol for the Windows Media player is RTSP on port 554. If the player cannot obtain the
stream using RTSP (because the port is blocked on a firewall, for example), then it will automatically
rollover to MMS. MMS (port 1755) is a deprecated streaming protocol and is not used as a streaming
transport for Windows Media Player version 9 and above. The player will then try HTTP on port 80.
The Content Server will redirect any requests for Windows Media streams on port 80 to the correct
HTTP port used by the Windows Media Streaming Server on the Content Server (port 8080).
Streaming Windows Media from the Content Server to the Silverlight player uses the following port:
Port
Streaming Media Protocol
Firewall Information
8080
HTTP
Needs to be open between the Content Server
and the Silverlight player.
Note: The Silverlight player will request the stream on port 80 because this is the default HTTP port.
The Content Server will redirect any requests for Windows Media streams on port 80 to the correct
HTTP port used by the Windows Media Streaming Server on the Content Server (port 8080).
Serving MPEG-4 for QuickTime, MPEG-4 for Flash or Real Media from Content Server using the
default "Local IIS Web Server" Media server configuration uses the following port:
Port
Streaming Media Protocol
Firewall Information
Needs to be open between the Content Server
80
HTTP
and the player.
Ports for streaming from external streaming servers
The default setup for a Windows Media Streaming Server uses the following ports:
Port
Streaming Media Protocol
Firewall Information
554
RTSP
80
HTTP
Cisco TelePresence Content Server 4.1 printable online
At least one of these ports needs to be open
between the Content Server and the Windows
Media player. For true (RTSP) streaming, open
port 554. See the note below.
If using server push in the Media server
configuration, ensure that the HTTP port is open
between the Content Server and the external
streaming server.
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Port information
Note: The Windows Media player will automatically use protocol rollover if necessary. The default
streaming protocol for the Windows Media player is RTSP on port 554. If the player cannot obtain the
stream using RTSP (because the port is blocked on a firewall, for example), then it will automatically
rollover to MMS. MMS (port 1755) is a deprecated streaming protocol and is not used as a streaming
transport for Windows Media Player version 9 and above. The player will then try HTTP on port 80.
The default setup for a QuickTime or Darwin streaming server uses the following port:
Port
Streaming Media Protocol
Firewall Information
554
Needs to be open between the Content Server,
the external streaming server and the QuickTime
player.
RTSP
The default setup for a Wowza Media Server for Flash uses the following ports:
Port
Streaming Media Protocol
Firewall Information
554
RTSP for communication between Needs to be open between the Content Server
the Content Server and the Wowza and the Wowza Media Server.
Media Server.
1935
RTMP for communication between
the Wowza Media Server and the
Flash player.
Needs to be open between the Wowza Media
Server and the Flash player.
The default setup for a Real Media (Helix) streaming server uses the following port:
Port
Streaming Media Protocol
Firewall Information
554
RTSP
Needs to be open between the Content Server,
the external streaming server and the Real Media
player.
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Changing the local administrator account password
Changing the local administrator account
password
The local administrator account is a built-in Windows account that has complete access to the local
system. It has been added to the Content Server’s Groups and users list as <machinename>\Administrator with a site manager role and cannot be deleted from the list.
This account can be used to log into the Content Server web interface, the Windows Server
administration interface and Remote Desktop.
Because this account has complete access to the Content Server, Cisco recommends that you
change the local administrator password regularly. You may want to record the new password in a
safe location.
Note: Do not change the local administrator account name.
Changing the local administrator account password
1.
Go to Management settings > Windows server.
2.
Click Set administrator password.
3.
Enter the current password, then the new password twice and click OK.
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Restoring to Content Server defaults
Restoring to Content Server defaults
You can restore the Content Server to its default settings, partially or fully, using the LCD and the
buttons on the front panel:
•
A partial restore (using ConfigRestore) deletes all user-created Recording aliases, Media
server configurations, Call configurations and Templates, and restores the default configuration
for the current software release, but does NOT affect the conferences stored on the server.
•
A full restore (using FullRestore) deletes all conferences, media files and logs, in addition to
deleting all user-created Recording aliases, Media server configurations, Call configurations and
Templates, and restoring the default configuration for the current release. If the data location
has been changed to an external storage location (NAS), it also changes the default storage
location back to the Content Server. Media files on the NAS are not deleted.
WARNING: Restoring to defaults (either a partial or full restore) must not be interrupted! Logs of the
restore are available in E:\logs\SetupUtility directory.
Notes:
• Restoring to defaults cleans up the Content Server’s database and/or media. It does not revert
the Content Server back to the state it was in when delivered (that is, the restore does not
affect the operating system in any way).
•
A partial restore (ConfigRestore) is not available for Content Servers in a cluster.
•
A full restore (using FullRestore) run on a Content Server which has been clustered will revert
that Content Server to a standalone Content Server with the default configuration files for the
current software release, and no media. However, the cluster database will still report that this
Content Server is part of a cluster: Cisco recommends removing a clustered Content Server
from the cluster by running the TCS Wizard before restoring it to its default settings.
Restoring the Content Server to default settings can be done using the LCD panel on Content Servers
equipped with the LCD panel. On Content Servers which do not have a LCD panel, you should use a
PC connected to the serial port.
Restoring the default settings
1.
Make sure that the Content Server is not recording or transcoding; that is, the LCD displays
online.
2.
Press
3.
Go to Commands > RestoreDefaults and then select either FullRestore or ConfigRestore.
See the notes below.
4.
Select Yes to confirm.
to display the LCD's main menu.
LCD status display and button functions
online
The Content Server is ready to accept calls and transcode outputs but none are
currently in progress.
1-5 calls
Calls are in progress on the Content Server.
transcoding
The Content Server is transcoding.
Server modes
config reload
The Content Server is in Reloading Configurations mode. In Reloading
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Restoring to Content Server defaults
Configurations mode, the Content Server does not accept new calls.
1-5 calls (cnfg)
Calls are in progress and the Content Server is in Reloading Configurations mode.
trans (cnfg)
The Content Server is transcoding and is in Reloading Configurations mode.
idle
The TCS Wizard is running. In Idle mode, the Content Server does not accept new
calls or process new transcoding jobs.
1-5 calls (idle)
The TCS Wizard has started while there is a call in progress.
trans (idle)
The TCS Wizard has started while there is a transcoding process in progress.
maintenance
The Content Server is in a cluster and has been set to Maintenance mode. The
Content Server will not accept new calls or process new transcoding jobs.
1-5 calls (maint)
Calls are in progress and the Content Server is in Maintenance mode.
trans (maint)
The Content Server is transcoding and is in Maintenance mode.
upgrading
This Content Server, or a Content Server in the cluster, is being upgraded.
Error states
Error
The Content Server is out of disk space or has lost connection to the NAS.
No network
The Content Server has no connection to the network.
Buttons
Enters Edit mode, confirms an entry.
Returns to the previous menu, exits Edit mode without saving.
Moves between menu items, moves between values in a numerical address and
modifies numerical values.
and
Restoring default settings using a PC connected to the Content
Server serial port
1.
Connect the supplied serial cable from the serial port on the back of the Content Server to the
serial port on a PC.
2.
Start a terminal emulator program on the PC by going to All Programs > Accessories >
Communications > HyperTerminal. (If HyperTerminal is not installed, download a terminal
emulator program from the Internet; for example, puTTY.)
3.
Open a new connection and enter a name for the connection.
4.
Configure the connection to use the PC’s serial port as follows:
a.
Set Baud rate to 115200 bps.
b.
Set Data bits to 8.
c.
Set Parity to None.
d.
Set Stop bits to 1.
e.
Set Flow control (hardware and software) to None.
5.
Click OK.
6.
Press Enter to display the main menu.
7.
Make sure that the Content Server is not recording or transcoding. Then press Esc to display
Cisco TelePresence Content Server version, IP address and recording/transcoding status.
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Restoring to Content Server defaults
8.
Use the Up or Down arrows to navigate to Commands and press Enter to select.
9.
Use the Up or Down arrows to navigate to either FullRestore or ConfigRestore (see the notes
above.) and press Enter.
10.
Close the terminal emulator session and disconnect the serial cable.
WARNING: Do not leave a terminal emulator session open after it is no longer in use. An open
session may cause issues for system operation and when restarting the Content Server.
Terminal emulator session keys
Enter key
Esc key
Up and Down
arrow keys
Enters Edit mode, confirms an entry.
Returns to the previous menu, exits Edit mode without saving.
Moves between menu items, moves between values in a numerical address and
modifies numerical values.
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License, copyright and trademark information
License, copyright and trademark information
TANDBERG copyright
Copyright © 2006 - 2010 TANDBERG Telecom AS. All rights reserved
TANDBERG is a registered trademark of TANDBERG in the United States and/or other countries.
TANDBERG is now part of Cisco Systems, Inc.
Third party licenses information
Amended / expanded copyright notices for third-party software on the Cisco TelePresence Content
Server systems are listed below:
The non-commercial third party code is distributed in binary form under the terms of open source
licenses such as BSD.
In accordance with section (6) of the GNU Lesser General Public License and section 3.6 of the
Mozilla Public License, copies of such code will be provided upon request by contacting TANDBERG.
Please contact us by using the Online Support section at www.tandberg.com. Please provide USD
10.00 for media and shipping.
License for OpenSSL
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/). Copyright © 1998–2005 The OpenSSL Project. All rights reserved.
THE OpenSSL SOFTWARE IS PROVIDED BY THE Open SSL PROJECT “AS IS” AND ANY
EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING ,BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT( INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Mozilla Public License (“MPL”)
Software distributed under the MPL (http://www.mozilla.org/MPL/MPL-1.0.html): MPEG4IP, JS FLV
Player.
License for Ogg
Copyright © 2002, Xiph.org Foundation
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
Neither the name of the Xiph.org Foundation nor the names of its contributors may be used to endorse
or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS’’
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
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License, copyright and trademark information
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE
OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
License for JSON:
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED ``AS IS’’ AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
ROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGE.
@category
@package
@author
@author
@author
@copyright
@license
@link
Services_JSON
Michal Migurski <mike-json@teczno.com>
Matt Knapp <mdknapp[at]gmail[dot]com>
Brett Stimmerman <brettstimmerman[at]gmail[dot]com>
2005 Michal Migurski
http://www.opensource.org/licenses/bsd-license.php
http://pear.php.net/pepr/pepr-proposal-show.php?id=198
License for Prototype:
Prototype is Copyright © 2005-2007 Sam Stephenson. It is freely distributable under the terms of an
MIT-style license.
Copyright (c) 2005-2007 Sam Stephenson
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the “Software”), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to
the following conditions:
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.
License for scriptaculous:
script.aculo.us is licensed under the terms of the MIT License.
Copyright (c) 2005 Thomas Fuchs (http://script.aculo.us, http://mir.aculo.us)
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
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License, copyright and trademark information
copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to
the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.
Third party trademark and copyright notices
Portions utilize Microsoft Windows Media Technologies. Copyright © 1999–2002 Microsoft
Corporation. All rights reserved.
RealNetworks® technology is provided under license from RealNetworks, Inc., copyright © 1995–2003
RealNetworks, Inc. and/or its suppliers. P.O. Box 91123, Seattle Washington 98111–9223, U.S.A.
Patents Pending. All rights reserved. RealNetworks is a registered trademark of RealNetworks, Inc.
Wowza Media Server® Disclaimer: Wowza Media Systems, Wowza Media Server and related logos
are either registered trademarks or trademarks of Wowza Media Systems, Inc. in the United States
and/or other countries.
QuickTime is a trademark of Apple Computer, Inc.
Zune is a trademark of Microsoft Corporation. All rights reserved.
iTunes is a trademark of Apple Inc., registered in the U.S. and other countries.
Podcast Producer is Copyright © 2006-2007 Apple Inc. All Rights Reserved.
Adobe and Flash are registered trademarks of Adobe Systems Incorporated, and may be registered in
the United States or in other jurisdictions including internationally.
TANDBERG patents
This TANDBERG product is covered by one or more of the following patents:
US7,136,577
US6,590,603
US7,283,588
US7,619,645 B2
EP01953201
GB1338127
Other patents pending: go to http://www.tandberg.com/tandberg_pm.jsp for an updated list.
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE
WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO
BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST
TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE
INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS
REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR
CISCO REPRESENTATIVE FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California,
Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981,
Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE
SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR
TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR
INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING
OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of
Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their
respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other
company. (1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and
phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the
document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is
unintentional and coinci dental.
December 2010 Cisco Systems, Inc. All rights reserved.
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