Clickfree Transformer SE Computer Drive User Manual

Clickfree Transformer SE User Guide
for Microsoft Windows users
Clickfree Transformer SE User Guide
Table of Contents
Contents
USING THE CLICKFREE TRANSFORMER SE
8
Package contents
8
Definitions
8
INTRODUCING CLICKFREE TRANSFORMER SE (HD)
Main Features
BASICS (HD)
10
10
12
HOW DOES CLICKFREE WORK?
12
WHAT GETS BACKED UP?
12
Clickfree backs up content
12
Does Clickfree back up all of my content every time?
13
What content categories does Clickfree back up?
13
WHAT DO I NEED BEFORE I START?
13
BACKING UP MY CONTENT (HD)
14
HOW DO I START USING MY CLICKFREE TRANSFORMER SE?
14
ZERO EFFORT BACKUP – REALLY
15
WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?
16
What if the Vista Autoplay Window appears?
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?
17
18
Choosing categories of content to be backed up – required
19
Choosing locations to search for content – required
20
Choosing complete folders to be backed up – optional
22
WHAT IF THERE IS NOT ENOUGH SPACE ON MY EXTERNAL HARD DISK?
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Clickfree Transformer SE User Guide
Table of Contents
RESTORING MY CONTENT (HD)
26
WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE TO TRANSFER
26
MY CONTENT TO A NEW COMPUTER?
WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?
26
HOW DO I GET MY CONTENT BACK?
26
What gets restored, and to where?
27
HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?
27
HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?
32
Restoring content
33
Choosing the computer to restore from
33
Choosing categories of content to be restored
34
Choosing where to restore content to
34
HOW DO I RESTORE FROM MULTIPLE COMPUTERS? AND HOW CAN I UNDO A RESTORE?
37
Restore completed with exceptions
38
How do I undo a restore?
39
How do I find files that were restored
40
BROWSING, SEARCHING & VIEWING MY FILES (HD)
41
Starting from the Welcome screen
41
From the Backup Summary screen
41
HOW DO I VIEW AND USE PHOTOS?
42
HOW DO I BROWSE MY BACKED-UP FILES?
45
HOW DO I SEARCH FOR MY BACKED-UP FILES?
45
WHAT CAN I DO WITH FILES FROM BROWSE, SEARCH AND VIEW PHOTOS
47
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Clickfree Transformer SE User Guide
ADVANCED TOPICS (HD)
Table of Contents
49
WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER?
49
WHAT IF I HAVE MORE THAN ONE COMPUTER?
49
How is backup different when I have more than one computer?
WHAT IF I USE MORE THAN ONE EXTERNAL HARD DRIVE?
How do I make multiple backups?
49
51
52
WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM?
52
WHAT ARE THE CLICKFREE TOOLS, AND HOW DO I USE THEM?
53
Master Reset
54
Updating Clickfree software
55
Interface language
56
REMINDER AND THE CLICKFREE ICON
Reminders
56
57
HOW DO I ADD/REMOVE/EDIT FILETYPES?
59
HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP?
62
CAN I EXCLUDE A FILE FROM BACKUP?
63
HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?
64
HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO?
67
DELAYED WRITE FAILED, OR UNSAFE REMOVAL OF DEVICE
69
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Clickfree Transformer SE User Guide
INTRODUCING CLICKFREE TRANSFORMER SE (IPOD)
Main Features
BASICS (IPOD)
Table of Contents
70
70
72
HOW DOES CLICKFREE WORK?
72
WHAT GETS BACKED UP?
72
Clickfree backs up content
72
Does Clickfree back up all of my content every time?
73
What content categories does Clickfree back up?
73
WHAT DO I NEED BEFORE I START?
73
BACKING UP MY CONTENT (IPOD)
74
HOW DO I START USING MY CLICKFREE TRANSFORMER SE?
74
ZERO EFFORT BACKUP – REALLY
75
WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?
78
What if the Vista Autoplay Window appears?
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?
79
79
Choosing categories of content to be backed up – required
81
Choosing locations to search for content – required
81
Choosing complete folders to be copied – optional
83
WHAT IF THERE IS NOT ENOUGH SPACE ON MY IPOD?
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Table of Contents
RESTORING MY CONTENT (IPOD)
88
WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE TO TRANSFER
88
MY CONTENT TO A NEW COMPUTER?
WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?
88
HOW DO I GET MY CONTENT BACK?
88
What gets restored, and to where?
89
HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?
89
HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?
94
Restoring content
95
Choosing the computer to restore from – and restoring from multiple computers
95
Choosing categories of content to be restored
96
Choosing where to restore content to
97
WHAT ABOUT ‘EXCEPTIONS’ DURING RESTORE?
100
HOW CAN I UNDO A RESTORE?
101
How do I find files that were restored
BROWSING, SEARCHING & VIEWING MY FILES (IPOD)
103
104
Starting from the Welcome screen
104
From the Backup Summary screen
104
HOW DO I BROWSE MY BACKED-UP FILES?
105
HOW DO I SEARCH FOR MY BACKED-UP FILES?
106
WHAT CAN I DO WITH FILES FROM BROWSE AND SEARCH
107
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Clickfree Transformer SE User Guide
ADVANCED TOPICS (IPOD)
Table of Contents
110
HOW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER?
110
WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER?
111
WHAT IF I HAVE MORE THAN ONE COMPUTER?
112
How is backup different when I have more than one computer?
112
WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM?
114
WHAT ARE THE CLICKFREE TOOLS, AND HOW DO I USE THEM?
115
Delete Clickfree Data
116
Updating Clickfree software
117
Interface language
119
BACKUP REMINDER AND SCHEDULED BACKUPS
119
Backup Assistant
120
The Clickfree tray icon
120
HOW DO I ADD/REMOVE/EDIT FILETYPES?
123
HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP?
125
CAN I EXCLUDE A FILE FROM BACKUP?
125
HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?
126
HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO?
129
DELAYED WRITE FAILED, OR UNSAFE REMOVAL OF DEVICE
131
LEGAL STUFF
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Clickfree Transformer SE User Guide
Using the Clickfree Transformer SE
Using the Clickfree Transformer SE
The the Clickfree Transformer SE has dual personalities:
•
•
use it with an external hard drive and it acts just like the Clickfree Transformer.
use it with an iPod or iPhone and it acts just like the Clickfree iPod Transformer.
As a result, this document has two divisions, one for using your Transformer SE with an
external hard drive (starting with “Introducing Clickfree Transformer SE (HD)” on page 10)
and the other for using it with an iPod/iPhone (starting with “Introducing Clickfree
Transformer SE (iPod)” on page 70).
Each chapter title has either “(HD)” or “(iPod)” at the end so you can easily tell which
division you are in.
PACKAGE CONTENTS
Your Clickfree backup package contains:
•
•
Note:
one Clickfree Transformer SE
one quick start guide
Because of software updates, what appears on your screen may be slightly
different from what appears in this document.
DEFINITIONS
Just to make sure that the user guide is clear, we’re going to define a couple of terms that
are used throughout the guide.
Administrator
“Administrator” is a special login name for the user who can make system-wide changes to
the computer, has full control, and can access all of the files on the computer. Most home
users are automatically the Administrator of their computer. If you don’t know if you are
the Administrator, or how to log in as Administrator, you might need to talk to the person
who set up the computer for you. If no one set up your computer for you, then by default,
you are the Administrator.
Back up and Restore
Backing up is making copies of data so that a copy can be used to restore the original after
the data is lost or destroyed. Backups are used to restore data after loss of or damage to
your computer’s hard drive, and to restore files that have been accidentally deleted or
corrupted.
Making a backup of your content only copies it from your computer to your external hard
drive/iPod/iPhone, and does not delete it from the computer’s hard drive.
Restoring your content from a backup only copies it from your external hard
drive/iPod/iPhone to your computer, and does not delete it from the external hard drive.
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Clickfree Transformer SE User Guide
Using the Clickfree Transformer SE
Important: Clickfree never erases or replaces content on your computer’s hard drive, unless
you ask it to replace a file during restore.
Clickfree never erases anything other than the backups it has performed. Any
other data stored on your external hard drive is left untouched and is never erased.
And unless you ask it to remove backed-up content, Clickfree never erases or
replaces content on your external hard drive/iPod/iPhone.
Your Clickfree backups are also handy for moving or copying data from one computer to
another.
Content
Normally you don’t use Clickfree to back up your programs or operating system
(Windows), only the data that you have created or copied to your computer – music,
photos, letters, emails, tax information etc. In this guide we refer to this data as content.
File
Information used by your computer and stored in a specific place on your hard drive. A file
may be content, a program or part of a program, or information a program uses in some
way.
Sometimes the relationship between content and file is clear: a photo or a letter is usually a
single file. On the other hand, a single email message may be just a part of a large file that
contains many messages, and related information such as email addresses, calendar events
etc. However, you don’t need to be concerned about this because Clickfree takes care of all
the details for you.
Copyright © 2009 Storage Appliance Corporation.
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Clickfree Transformer SE User Guide
Introducing Clickfree Transformer SE (HD)
Introducing Clickfree Transformer SE (HD)
Thank you for buying the Clickfree Transformer SE – the easiest way to keep the valuable
information on your computer safe.
Clickfree is an easy-to-use computer backup system that automatically searches for and
backs up content stored on your computer. No hardware configuration or software
installation is required. The backup procedure begins once Transformer SE has been
attached to your computer and to a suitable external hard drive.
Caution:
Please remember that a backup is meant to be a second copy of your computer
data, not the only copy of your data. Having two copies (redundancy) is what
keeps your important data safe. Please use your Clickfree Transformer SE to keep
a safe copy of your data.
MAIN FEATURES
Clickfree backup technology
•
•
•
•
Automatically starts when connected to your computer
Does not require any software installation or setup
Automatically searches for and backs up the important data from your computer –
hundreds of types of data used by many thousands of computer programs
For most users the automatic search finds and backs up everything that matters
Customizable backup options
•
•
•
Includes options for custom file types and full folder backup
Still runs as Clickfree, even after customizing settings
Remembers your customized settings for each computer you use it with
Multi-PC backup
•
Can hold the backups for any number of computers, depending on available space
on the external hard disk(s) you use
Multi-hard drive backup
• Can be used with as many external hard drives as you like
Easy restore to same or other computer
•
•
•
Backed-up content can quickly and easily be restored
You can just as easily ‘restore’ content to a different computer as to the original one
This makes Clickfree a great way to move your content from your old computer to
your new one
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Clickfree Transformer SE User Guide
Introducing Clickfree Transformer SE (HD)
How it backs up
•
•
The first time you connect a Clickfree Backup Drive to your computer it searches
for, finds, backs up and organizes all of your important content
Each subsequent time you connect Clickfree to your computer, it just does an
update:
• Any new files since your last backup are added to the backup
• Any files that were changed since your last backup are updated on the
backup
• Any files that were deleted from your computer since the last backup, are
left on the backup
Photo Viewer
•
Conveniently view backed-up photos in thumbnail and expanded view
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Clickfree Transformer SE User Guide
Basics (HD)
Basics (HD)
HOW DOES CLICKFREE WORK?
All you need to do to keep your projects, photos, videos, music etc. safe is to plug Clickfree
in to your computer and let it work!
No need to install software or to configure anything. Your computer knows when
Clickfree has been plugged in, and it runs the backup program automatically each time it
is connected.
You can back up as many computers as you like with the Clickfree Transformer SE. The
same thing happens each time you plug it into a new computer. And each of your backedup computers is kept separate on your external hard drive.
When Clickfree has finished backing up each computer, just unplug the Transformer SE
and store in a safe place. We recommend that you do not leave the Clickfree Transformer
SE plugged into your computer: your content is safer if the Transformer SE and your
external hard drive are kept separately from the computers it has backed up.
If your data is lost for any reason (hard disk crash, laptop lost or stolen, content
accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, waiting to be restored when you have
a working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
Sometimes, for a variety of reasons, the program may not run by itself – it may need a little
help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you
how a little later. For details, see “What if Clickfree doesn’t start up automatically?” on
page 16.
WHAT GETS BACKED UP?
CLICKFREE BACKS UP CONTENT
At Clickfree we want to protect our customers from losing things that are irreplaceable.
That’s why Clickfree finds and backs up all of the content from wherever it is on your
computer.
When it runs automatically, Clickfree searches your computer for all of the content that
you have either created or placed in your computer. This includes photos, music, video,
office documents, financial data, email, and so much more - over 400 types of files. To see a
list of the categories of content that Clickfree backs up automatically, see “What content
categories does Clickfree back up?” on page 13. Most likely, this means that it will back up
everything that matters to you right out of the box without you having to do anything but
plug it in.
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Clickfree Transformer SE User Guide
Basics (HD)
Unless you explicitly ask it to do so, Clickfree does not back up the programs or the
operating system. This means that your backup won’t need nearly as much space as the
size of your computer’s hard drive since your content may only take up a small portion of
your hard drive’s capacity, and we only look for the content.
DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?
The first time you back up your computer Clickfree backs up all of the content it finds,
which might take some time – it just depends on how much you have. Each time you use
Clickfree after that, it only backs up the new or changed content, so it will be much
quicker.
WHAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?
Clickfree backs up content in these categories:
•
•
•
•
•
•
•
•
•
•
•
Photos – including common graphic formats such as JPEG and RAW
Music – including CD audio, MP3, MIDI
Emails – including Thunderbird, Eudora, and those from Microsoft Office
Text Documents – usually from word-processing programs such as Microsoft Word,
Open Office, and WordPerfect
Spreadsheets – for example, Microsoft Excel, Open Office, and Lotus 123
Presentations – for example, Microsoft Powerpoint and Corel Show
Artwork and Drawings – such as Corel Draw, Visio and Paintshop images
Video – for example, AVI, MPEG, Shockwave Flash
Favorite Websites – internet shortcuts and address books
Other – including zip and RAR files, XML, and comma-separated values files
Financial – such as those from QuickBooks and tax programs
Want to know more? You can look at the details by following the steps in “How do I
Change how Clickfree does backups?” on page 18 without making any changes.
WHAT DO I NEED BEFORE I START?
All you need to start your backup is the Clickfree Transformer SE, a USB external hard
drive and its USB cable (and power supply if it uses one). Before you start your first
Restore, you should read through the “Restoring my content (HD)” chapter of this manual.
For Clickfree to work, your computer needs to be running one of these operating systems:
•
•
•
Microsoft Windows® Vista® (any edition)
Microsoft Windows® XP (any edition)
Mac OSX 10.5 Leopard running on an Intel processor
In addition you need:
•
•
One free USB port on your computer
At least 100 MB of free space on your computer
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Backing up my content (HD)
Backing up my content (HD)
HOW DO I START USING MY CLICKFREE TRANSFORMER SE?
♦
To start using your Clickfree Transformer SE:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Connect the Clickfree Transformer SE to your computer by plugging it in to a USB port
on your computer.
and frequently has a symbol
beside it.
A USB port usually looks like this:
USB ports are usually found at the front of a desktop computer, often in pairs. On a
laptop computer they may be at the back, front or side.
If your external hard drive does not have a power supply, please try to connect to a
USB port on the computer itself, using a USB hub may not provide enough power.
4. Wait for the Clickfree window to appear. You may have to wait up to a full minute for
your computer to recognize the Clickfree Transformer SE.
5. If your external hard drive came with a power adaptor, plug it in now to the drive and
to a power socket.
6. Connect your external hard drive to the Clickfree Transformer SE by plugging the free
end of the USB cable in to the Clickfree Transformer SE.
7. You may have to wait up to a full minute again for your computer to start to run the
ClickFree program – please be patient!
The first time you attach Clickfree to your computer, some messages appear on the
screen telling you that your computer has found new hardware. The messages may
mention ClickFree, Disk drive, and/or CD-ROM drive. You don’t need to do anything
about these messages. Most likely you will not see these messages when you attach
Clickfree the next time.
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Backing up my content (HD)
When Clickfree starts to run, a second Welcome window appears and shows the
number of seconds left before the backup starts automatically:
Note:
The View Files and Restore buttons do not appear until you have backed up
content on your external hard drive.
ZERO EFFORT BACKUP – REALLY
Unless you stop the countdown by clicking a button, at the end of the countdown period
Clickfree starts the backup.
•
If you want to let Clickfree decide what needs to be backed up from where, then
you’re done: just relax and let Clickfree work.
Without any effort on your part, Clickfree is safeguarding your valuable content!
For details, see “What gets backed up?” on page 12.
•
If you want to make changes to how backup is done, click Options and see “How do
I Change how Clickfree does backups?” on page 18.
Clickfree displays some screens to show progress:
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Clickfree Transformer SE User Guide
Backing up my content (HD)
The Backup Summary screen shows you how many files in each category were
backed up this time (New column) and from all backups, including this one (Total
column). The Space Used column shows the amount of space that files from all
backups take up on the external hard drive.
When you see the Backup Summary screen, simply unplug the Clickfree
Transformer SE and external hard drive and store them in a safe place.
WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?
There could be a couple of reasons why Clickfree does not run when you plug in the
Clickfree Transformer SE:
•
Note:
If you are connecting the Transformer SE to a USB hub, the hub may not provide
enough power for an external hard drive. Try connecting to a USB port on the
computer itself, or use a power supply with your external hard drive.
The hub could be in your monitor or keyboard.
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Clickfree Transformer SE User Guide
•
Backing up my content (HD)
If you see a message telling you that ”Clickfree™ Backup cannot start because you
do not have the required permissions. Please re-login to this computer as the
Administrator.”:
1. Log out.
2. Unplug the Clickfree Transformer SE.
3. Log in again as Administrator.
4. Plug the Clickfree Transformer SE in again.
The backup then starts automatically.
•
Your computer settings may prevent Clickfree from running automatically because
“Autorun” is turned off.
To fix this problem, follow these steps. You only need to do this once, not every
time you use Clickfree.
♦
To turn on Autorun:
With the Transformer SE connected to your computer, and the hard drive connected to the
Transformer SE:
1. Click the Start button on your computer, then click My Computer (WindowsXP/2000)
or Computer (Vista).
2. In the window that appears, find ClickfreeTformer.
3. Right-click ClickfreeTformer and select Explore.
4. Double-click FixMyClickFreeBackup.exe, and follow the on-screen instructions.
5. Unplug and re-connect the Transformer SE. Backup should start automatically.
WHAT IF THE VISTA AUTOPLAY WINDOW APPEARS?
In Windows Vista, if the AutoPlay window appears:
1. Check Always do this for software and games.
2. Click Start ClickFree Backup.
You only need to do this once, not every time you use Clickfree.
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Clickfree Transformer SE User Guide
Backing up my content (HD)
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?
You can change:
•
•
•
The categories of content Clickfree backs up
The file types/extensions that Clickfree searches for – see “How do I choose
individual file types for backup?” on page 62 in the “Advanced topics (HD)”
chapter.
Where Clickfree looks for this content.
You can also tell Clickfree to back up all of the files in a folder, regardless of what category
or file type they are.
Note:
Changes you make to how Clickfree does backups are “sticky”: they are stored
and applied again to later backups on this computer, unless you modify them or
apply factory settings – see “What are ‘factory settings’ and how do I use them?”
on page 52 in the “Advanced topics (HD)” chapter.
What do the Cancel, Next, and Back buttons do?
As you go from one step to the next to back up content, the screens you see usually have
buttons for Cancel, Next >, and Back>.
Cancel abandons the changes you have made and returns you to the Manage Settings and
PCs screen.
Next > accepts the decisions you have made so far, then moves on to the next step and the
next decision.
Back > sends you back to the previous step so that you can change a decision you already
made. Until you click Start or Cancel there is no limit to how often you can go back and
make changes.
♦
To review or change what gets backed up:
1. Follow steps 1 to 5 of the procedure “How do I start using my Clickfree Transformer
SE?” on page 14.
2. Before the countdown reaches zero, click Options.
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Clickfree Transformer SE User Guide
Backing up my content (HD)
The Manage Settings and PCs screen is displayed:
3. Now click Change Backup Settings.
CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP – REQUIRED
4. All of the categories are selected by default. Choose the categories of content to be
backed up, for example, Text Documents, Photos, and Videos.
•
•
To include a category, for example, Photos, in the backup, make sure that the box to
. If it isn’t, click the box to check
the left of the category name is checked
it. You can add and remove the checkmark by clicking in the box.
To exclude a category, for example, Music, from the backup, make sure that the box
to the left of the category name is unchecked
box to uncheck it.
Note:
. If it is checked, click the
You can make a finer selection by choosing file types within each category. For
details, see “How do I choose individual file types for backup?” on page 62 in the
“Advanced topics (HD)” chapter.
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Backing up my content (HD)
5. When you are finished choosing content categories, click Next >.
Note:
You must choose at least one file type or category – you cannot leave all file types
and categories unchecked.
CHOOSING LOCATIONS TO SEARCH FOR CONTENT – REQUIRED
6. Choose where you want Clickfree to search for the categories you chose earlier –
Clickfree can either:
•
•
♦
look through your entire computer (the default setting)
or
look only in certain folders
To look through the entire computer:
•
Choose Search the entire computer
.
Clickfree can optionally skip temporary folders and/or folders that Windows uses
for its own files:
•
•
♦
Check or uncheck Skip TEMP directories to skip or not skip temporary
folders.
Check or uncheck Skip Windows System folders to skip or not skip folders
that Windows uses for its own files.
To look only in certain folders:
•
Choose Search selected folders only
then select folders
from My Documents. and My Computer.
• To search the entire My Documents folder, make sure that the checkbox is
.
checked
• To see details of a folder under My Documents, click the + to the left of the
checkbox. This expands My Documents to show the folders that it contains,
and changes the + to a -. Click the – when you want to collapse the folder
again.
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Backing up my content (HD)
Each folder with a + beside it can also be expanded.
Note:
•
You can now choose the individual folders you want to be searched by
adding and removing checkmarks in the checkboxes. For example, to search
only the folder with the Help and Manual projects, uncheck the My
Documents checkbox, then check only My HelpAndManual Projects:
•
Do the same for My Computer.
You must choose a location – you cannot leave all locations unchecked.
7. When you have made your choices, click Next >.
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Backing up my content (HD)
CHOOSING COMPLETE FOLDERS TO BE BACKED UP – OPTIONAL
8. Choose complete folders to be backed up in addition to categories and locations.
The folders you choose here are completely copied -, all of their files are backed up
regardless of file type. Complete folders are backed up in addition to the file types in
the locations you already chose.
•
•
To add the entire My Documents folder to the backup, make sure that the checkbox
is checked
.
To see details of a folder under My Documents, click the + to the left of the
checkbox. This expands My Documents to show the folders that it contains, and
changes the + to a -. Click the – when you want to collapse the folder again.
Each folder with a + beside it can also be expanded.
•
You can now choose the individual folders you want to include in the backup by
adding and removing checkmarks in the checkboxes. For example, within My
Documents if you want to include only the folder with the photos of your hike,
uncheck the My Documents checkbox, then check only HikePhotos:
•
Do the same for My Computer.
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Clickfree Transformer SE User Guide
Backing up my content (HD)
9. When you have made your choices, click Next >.
10. Click Done then Close to continue with the countdown. You can click Start at this time
to go to the backup right away without waiting for the rest of the countdown.
Clickfree searches for content to back up
Before actually backing up any content, Clickfree searches the locations you chose for your
chosen categories of content:
It adds up the sizes of all of the content it finds, then adds the sizes of the files in the
complete folders you also chose. See “What if there is not enough space on my external
hard disk?” on page 25.
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Backing up my content (HD)
Clickfree backs up your content
If there is enough space on your external hard drive, Clickfree then backs up the content
and complete folders you chose to your external hard drive:
At the end of the backup, a Backup Summary screen is displayed:
The Backup Summary screen shows you how many files in each category were backed up
this time (New column) and from all backups, including this one (Total column). The Space
Used column shows the amount of space that files from all backups take up on the external
hard drive.
When you see the Backup Summary screen, simply unplug the Clickfree Transformer SE
and external hard drive and store them in a safe place.
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Backing up my content (HD)
WHAT IF THERE IS NOT ENOUGH SPACE ON MY EXTERNAL HARD DISK?
While Clickfree is searching for content to back up, it adds up the amount of disk space
needed and compares that with the free space on the external hard drive. If there is not
enough free space for your content, Clickfree prompts you to go to the backup options
screen and adjust your settings:
For example, you might want to reduce the number of file categories being backed up. See
“How do I Change how Clickfree does backups?” on page 18 for details.
As an alternative, if you have backups from an old computer that you don’t need to keep
any more, you could remove the old computer. For details, see “To remove a computer” on
page 51.
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Clickfree Transformer SE User Guide
Restoring my content (HD)
Restoring my content (HD)
WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING,
OR I WOULD LIKE TO TRANSFER MY CONTENT TO A NEW COMPUTER?
All computer hard drives fail eventually, sometimes without warning. Occasionally,
computers suffer damage that affects the hard drive. Sometimes, laptop computers get lost
or stolen. Sometimes, also, you may delete content by mistake. When these things happen,
other computer users may lose valuable, sometimes irreplaceable, data.
But if you lose content you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, and can be restored when you have a
working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one. For details, see “How do I undo a restore?” on page 39.
WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?
Before you can restore your content, your computer needs to be working – at the very least
it needs to be able to start up and display the desktop.
In addition you need the external USB hard drive you used to back up your content.
Of course, you can ‘restore’ your content to any computer that meets the system
requirements (see “What do I need before I start?” on page 13), not just to the computer
whose content you backed up.
The easiest way to copy content between computers is to plug the same combination of
Clickfree Transformer SE and external hard drive in to your new computer. When the
Clickfree application launches, just click the Restore button at the bottom of the
countdown screen.
HOW DO I GET MY CONTENT BACK?
To get your content back you don’t need to do much more than you did to back the content
up – it just takes a couple of clicks.
As with Clickfree backup, you can either make some choices – whether to restore all, or
just selected content, and where the content is restored to – or you can allow Clickfree to
make the choices for you.
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Restoring my content (HD)
WHAT GETS RESTORED, AND TO WHERE?
When Clickfree restore runs without you changing any options, it restores all of the
content that was backed up, and puts it in the same folders on your computer that it was
backed up from. This is the best choice if you have a new computer, or if you have repaired
your old computer and all of the content was erased.
On the other hand, if you have files on the computer, the restored files replace files of the
same name in the same location, but only after asking your permission.
If you prefer, you can easily tell Clickfree restore to restore your files to a place on your
computer’s hard drive where they will not replace the files you already have.
For details, see:
•
•
“How do I let Clickfree restore decide what to restore and where?” on page 27
“How do I change how Clickfree restores content?” on page 32.
HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?
You can allow Clickfree to make the decisions about what to restore and to where, but you
need to confirm what Clickfree plans to do.
♦
To let Clickfree decide what to restore and to where:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Connect the Clickfree Transformer SE to your computer by plugging it in to a USB
port.
Clickfree starts up just as it did when you used it to back up your content.
4. Wait for the Clickfree window to appear – this may take up to 60 seconds.
5. If your external hard drive came with a power adaptor, plug it in now to the hard drive
and to a power socket.
6. Connect the external hard drive your content is backed up on to the Clickfree
Transformer SE as shown here:
The Clickfree Welcome window appears with the countdown, just as it did when you
used it to back up your content.
But this time you are not going to allow Clickfree to start the backup.
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Restoring my content (HD)
Because you have backed-up content on your external hard drive, the countdown
screen now shows buttons at the bottom to allow you to View Files and Restore files:
7. Before the countdown gets to zero, click Restore. The Restore Summary screen
appears.
8. Before you click Restore All to restore all of your content, or select categories to be
restored, look at the computer name in the Restore From box:
.
If your external hard drive contains backups created on the computer that you are
using, the Restore From box by default contains the name of this computer, and, unless
you change it, the content to be restored will come from this computer.
9. Click the arrow at the right of the Restore From box:
The drop-down list contains the names of all of the computers that have been backed
up on your external hard drive.
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Restoring my content (HD)
10. Select the name of the computer whose content you want to restore.
Warning: If you choose Restore my files to their original location to restore content backed
up on a different computer, you may inadvertently overwrite files that by chance
have the same name on both computers. Be very careful before proceeding with
restore under these conditions.
11. Since you are going to restore all of your content, simply click Restore All.
Note that all of the categories that have backed-up content are checked off in the Select
Category column.
12. Click Next >.
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Restoring my content (HD)
13. Since you are letting Clickfree restore files to their original locations, simply click
Next >.
Clickfree confirms how many files will be restored, and where they are going to be
restored to.
14. Now just click Start Restore.
As Clickfree restores your content, it shows you what is happening and how far it has
gotten in the process.
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Restoring my content (HD)
15. Before it overwrites an existing file on your computer with one of the same name from
the backed-up files, Clickfree asks if you want to replace the existing file with the one
from the backup:
16. You can choose to:
•
•
•
•
•
•
Keep both copies of this one file – click Keep Both. Clickfree renames the backedup file by adding ‘ (2)’ to the end of the file name, then restores the renamed file.
Keep both copies of all same-name files – check Do this for all duplicate files and
click Keep Both. Clickfree, without asking you , renames the remaining backed-up
files by adding ‘ (2)’ to the ends of the file names, then restores the renamed files.
Not replace this one file – click Skip
Not replace any same-name files – check Do this for all duplicate files and click
Skip. Clickfree skips all remaining same-name files without asking you.
Replace just this file – click Replace
Replace all same-name files – check Do this for all duplicate files and click Replace.
Clickfree replaces all remaining same-name files without asking you.
If two files have the same size (KB) and same date modified, it is likely safe to skip.
If you skip any files, Clickfree completes “with exceptions”. For details see “Restore
completed with exceptions” on page 38.
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Restoring my content (HD)
17. When all of your content has been restored, Clickfree tells you that it is done, and, if it
has replaced files on your computer, gives you a chance to undo the restore.
If you want to undo, see “How do I undo a restore?” on page 39.
Warning: There is no way to undo after you close this dialog.
18. If you do not want to undo the restore, click Close.
Note:
Your content has not been deleted from your Clickfree backup: it is still safe on the
external hard drive.
19. When you see the Restore Summary screen, simply unplug the Clickfree Transformer
SE and external hard drive and store them in a safe place.
HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?
By making choices at several steps in the restore process you can affect which content is
restored and where it is restored to.
What do the Cancel, Next, and Back buttons do?
As you go from one step to the next to restore content, the screens you see usually have
buttons for Cancel, Next >, and Back>.
Cancel completely stops the restore, and returns you to the countdown screen.
Next > accepts the decisions you have made so far, then moves on to the next step and the
next decision.
Back > sends you back to the previous step so that you can change a decision you already
made. Until you click Restore Now or Cancel there is no limit to how often you can go back
and make changes.
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Restoring my content (HD)
RESTORING CONTENT
♦
To change how Clickfree restores content:
1. Follow steps 1 to 6 of the previous section “How do I let Clickfree restore decide what
to restore and where?” on page 27.
The Restore Summary screen appears:
2. Before you click Restore All to restore all of your content, or select categories to be
restored, look at the computer name in the Restore From box:
.
If your external hard drive contains backed-up content from the computer that you are
using, the Restore From box by default contains the name of this computer, and, unless
you change it, the content that will be restored will be from this computer.
CHOOSING THE COMPUTER TO RESTORE FROM
3. Click the arrow at the right of the Restore From box:
and select the name of the computer whose content you want to restore.
Warning: If you choose Restore my files to their original location to restore content backed
up on a different computer, you may inadvertently overwrite files that by chance
have the same name on both computers. Be very careful before proceeding with
restore under these conditions.
4. To restore content from more than one computer simply repeat the restore process
choosing a different computer each time in step 3.
5. What you do next depends on whether you want to restore all or only some of your
files.
•
•
If you want to restore only some of your files, continue with step 6.
If you want to restore all of your files, click Restore All and go to step 9.
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Restoring my content (HD)
CHOOSING CATEGORIES OF CONTENT TO BE RESTORED
6. Note that all of the categories that contain files (with the number of files in parentheses
after the category name) have checkboxes that you can check off in the Select Category
column.
For each category whose content you want to restore, click the checkbox to select the
category.
7. Click Next >.
You can also choose to restore content of individual file types within each category. For
details see “How do I choose individual files for restore?” on page 64 in the “Advanced
topics (HD)” chapter.
CHOOSING WHERE TO RESTORE CONTENT TO
8. What you do next depends on whether you want to restore your content to its original
locations or to somewhere else.
•
If you want to restore your content to its original locations, leave Restore my files
, and click
to their original location selected
Next>.
A summary screen shows you how many files will be restored and where they will
be restored to.
Continue with step 11.
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•
Restoring my content (HD)
If you want to restore your files to a location where they will not overwrite existing
files on your hard drive, click Select the locations to restore my files
, and continue with step 9.
9. Click Next >.
10. Assuming that there is enough space on your C: drive (as shown here), click Next >.
To choose another drive or folder to restore to, see “How do I choose another drive
and/or folder to restore to?” on page 67 in the “Advanced topics (HD)” chapter.
A summary screen shows you how many files will be restored and where they will be
restored to.
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Restoring my content (HD)
11. Click Start Restore.
As Clickfree restores your content, it shows you what is happening and how far it has
gotten in the process.
Before it overwrites an existing file on your computer with one of the same name from
the backed-up files, Clickfree asks if you want to replace the existing file with the samename file from the backup:
12. You can choose to:
•
•
•
•
•
•
Keep both copies of this one file – click Keep Both. Clickfree renames the backedup file by adding ‘ (2)’ to the end of the file name, then restores the renamed file.
Keep both copies of all same-name files – check Do this for all duplicate files and
click Keep Both. Clickfree, without asking you , renames the remaining backed-up
files by adding ‘ (2)’ to the ends of the file names, then restores the renamed files.
Not replace this one file – click Skip
Not replace any same-name files – check Do this for all duplicate files and click
Skip. Clickfree skips all remaining same-name files without asking you.
Replace just this file – click Replace
Replace all same-name files – check Do this for all duplicate files and click Replace.
Clickfree replaces all remaining same-name files without asking you.
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Restoring my content (HD)
If two files have the same size (KB) and same date modified, it is likely to be safe to
skip.
If you skip any files, Clickfree completes “with exceptions”. For details see Restore
completed with exceptions” on page 38.
When all of your content has been restored, Clickfree tells you that it is done, and,
if it has replaced files on your computer, gives you a chance to undo the restore.
If you want to undo, see “How do I undo a restore?” on page 39.
Warning: There is no way to undo after you close this dialog.
13. If you do not want to undo the restore, click Close.
Note:
Your content has not been deleted from your Clickfree backup: it is still safe on the
external hard drive.
When you see the Backup Summary screen, simply unplug the Clickfree Transformer SE
and external hard drive and store them in a safe place.
HOW DO I RESTORE FROM MULTIPLE COMPUTERS? AND HOW CAN I UNDO A RESTORE?
At the start of a restore, you see a screen like this:
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Restoring my content (HD)
Before you click Restore All to restore all of your files, or select categories to be restored,
look at the computer name in the Restore From box:
.
If your external hard drive contains backed-up files from the computer that you are using,
the Restore From box contains the name of this computer, and the files that will be restored
come from this computer.
♦
To restore files that were backed up on another computer:
1. Click the arrow at the right of the Restore From box:
and select the name of the computer whose files you want to restore.
Warning: If you choose Restore my files to their original location to restore files backed up
on a different computer, you may inadvertently overwrite files that by chance have
the same name on both computers. Be very careful before proceeding with such a
restore.
2. Continue with restore as described in “How do I let Clickfree restore decide what to
restore and where?” on page 27, or “How do I change how Clickfree restores content?”
on page 32.
3. To restore files from more than one computer simply repeat the restore process
choosing a different computer each time in step 3.
RESTORE COMPLETED WITH EXCEPTIONS
If you skip any files during a restore, the Restore Complete screen has an Exceptions link at
the bottom left:
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•
Restoring my content (HD)
Click the link to see what files were not restored:
HOW DO I UNDO A RESTORE?
Whenever you restore files to their original locations, Clickfree gives you a chance to undo
the restore, in case you have mistakenly overwritten a file.
♦
To undo the effects of a restore:
1. Click Click here to undo ….
The restored files are replaced on your computer by the files that were there
before the restore.
However, the backed-up content is still safe on your external hard drive.
Warning: There is no way to undo after you close this dialog.
2. Click Close.
3. When you see the Restore Summary screen, simply unplug the Clickfree Transformer
SE and external hard drive and store them in a safe place.
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Restoring my content (HD)
HOW DO I FIND FILES THAT WERE RESTORED
If Clickfree restored your files to a folder that was not their original location, Clickfree
puts an icon on your desktop so that you can quickly and easily get to the restored content:
♦
To find files that were restored:
Double-click the icon to open a Windows Explorer at the folder where your content was
restored.
You can now use Explorer to move the files to a more convenient folder.
My program cannot find the restored files – what should I do?
Note:
Some programs, especially those like Outlook in which you do not open files from
a file open dialog, expect to find their files in a particular folder. If you restore files
to a folder other than the original location, your program may not be able to find
them.
If your program displays an error message telling you that it cannot find its files, or if the
program starts up but your data is missing, you will need to move the files to the proper
folder. Unfortunately, this is different for every application and you may need to consult
the program’s Help or user guide to find out where the files need to be moved to.
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Browsing, Searching & Viewing my files (HD)
Browsing, Searching & Viewing my files (HD)
From the Backup Summary screen you can:
•
•
•
Browse your backup(s) for files
Search your backup(s) for files
View backed-up files
STARTING FROM THE WELCOME SCREEN
♦
To browse and search for files, or view photos:
Before the countdown gets to zero, click View Files. The Backup Summary screen is
displayed.
FROM THE BACKUP SUMMARY SCREEN
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♦
Browsing, Searching & Viewing my files (HD)
To browse and search for files, or view photos:
1. In the Current PC box select the name of the computer whose files you want to search
for/browse for/view.
2. Do one of the following:
•
•
•
•
Click the name of a category , and follow ”How do I search for my backed-up files?”
on page 45
Click the Photos tab, and follow “How do I view and use photos?” on page 42
Click the Browse Files tab, and follow “How do I browse my backed-up files?” on
page 45
Click the Search Files tab, and follow ”How do I search for my backed-up files?” on
page 45
HOW DO I VIEW AND USE PHOTOS?
The photo viewer shows “thumbnails”, or miniature views of your photos and videos.
You can select one or more photos and use the buttons at the bottom of the screen to:
•
•
•
Print them on your own printer
Share them on Facebook or Myspace
Email them (if you use Outlook or Outlook Express for your email)
You can also select one photo and:
•
♦
Use it as wallpaper for your computer
To select photos:
Click the photo so that the checkbox at the top right is checked. As you continue to click
photos, they are added to the selection.
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♦
Browsing, Searching & Viewing my files (HD)
To use a photo as wallpaper:
1. Click the photo. Make sure that only one photo is selected.
2. Click Wallpaper. The chosen photo becomes your computer Wallpaper:
♦
To print photos:
1. Select the photos.
2. Click Print @ Home and select the Print Style:
3. Set the Printer Options, and click Print.
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♦
Browsing, Searching & Viewing my files (HD)
To share photos:
1. Select the photos.
2. Click Share Photos:
3. Click facebook or myspace.com and log in.
♦
To email photos:
1. Select the photos.
2. Click Email:
If you use Outlook or Outlook Express for your email, the email program opens a new
blank message with the photos included as attachments.
3. Address and send the message as you would normally do.
♦
To open a photo:
Double-click the photo. It opens in your usual program for working with photos:
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Browsing, Searching & Viewing my files (HD)
HOW DO I BROWSE MY BACKED-UP FILES?
♦
To browse for files that you have backed up:
Expand and collapse the folders on the left side of the screen:
•
•
•
•
Click the +
to expand the view
Click ‘+’ to the left of a collapsed folder to expand it
Click ‘-’ to the left of an expanded folder to collapse it
Click a folder or the folder name to view the list of contents
To find out more about what you can do with the files that are displayed, see “What can
I do with files from browse, search and view photos” on page 47.
HOW DO I SEARCH FOR MY BACKED-UP FILES?
If you clicked the Search Files tab, the Search screen looks like this:
You can enter search factors to find the files you want.
If you clicked a category name, the File Type is already filled in, and all files of that
category, regardless of File Date or File Name, are displayed.
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♦
Browsing, Searching & Viewing my files (HD)
To search for files:
1. Use the combination of File Type, File Date, and File Name that you think should match
the file(s) you want to find:
These selections are combined so that only files that match all of them are found – in
this case only files in the category Photos, and created/last changed within the last
year, and with names starting with ‘inuk’.
•
•
File Type – select a category, or ‘Any’ if you want all categories to be searched
File Date – select the time period within which the files were created or changed, or
•
File Name – type a “mask” to select files. A blank file name matches all files.
‘All’ if you want the date to be ignored
Type whatever you can remember of the file names you want to find, and
substitute:
•
•
? for one character, meaning that character can be anything at all
* for any number of characters, meaning these characters can be anything at
all
For example (assuming that the File Type and File Date selections you made would
include them):
•
•
•
•
To find all files whose names begin with ‘08Dec’, type ‘08Dec*’ – this will
find 08Dec_LetterToMary.doc, but not 2008DecemberExpenses.xls
To find all files with ‘Dec’ anywhere in the name, type ‘*Dec*’ – this will find
08Dec_LetterToMary.doc, 2008DecemberExpenses.xls, etc
To find all files with ‘n’ as the second character of the name, type ‘?n*’ – this
will find IndiaSlides.ppt, inukshuk5.jpg, but not 5inukshuk.jpg
To find all files of type ‘doc’ or ‘docx’, type ‘*.doc*’ – of course, this will also
find any files that have type ‘doczzz’ as well
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Browsing, Searching & Viewing my files (HD)
2. Click Search.
Files that match all of your search factors are displayed.
For information about what you can do with the files that are displayed, see “What can
I do with files from browse, search and view photos” on page 47.
WHAT CAN I DO WITH FILES FROM BROWSE, SEARCH AND VIEW PHOTOS
When you have files displayed in the browse, search or photo view screens, you can either:
•
•
double-click a file to open it with the program that your computer normally uses for
files of this type
right-click a file and choose one of several actions as shown below
If you select more than one file, some of the actions act on all of the selected files.
♦
To work with the file(s) you have selected:
1. Right-click the file (or one of the files) to bring up a menu.
2. Select one of the menu items:
•
•
•
•
Open – to open the file with the program that your computer normally uses for files
of this type
Open with (not for photos in the View Photos screen) – to choose the program that
you want Windows to use to open the file
Restore file to your computer – to restore that file to a location you choose. See
“Restoring content” on page 33 to continue with the restore.
Restore file to original location – to restore that file to its original location. See
“Restoring content” on page 33 to continue with the restore.
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•
Browsing, Searching & Viewing my files (HD)
Delete selected files from the backup – to delete files from the backup and
optionally exclude them from all later backups:
•
Print this picture (only for photos in the View Photos screen) – takes you to the
same Print Style screen as you see when you click Print @ Home, but this time to
print only one photo.
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Advanced topics (HD)
Advanced topics (HD)
WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER?
This matters only if each user has a separate user login name for the computer. If every
user logs in with the same user name, all of their content is backed up and restored at
the same time regardless of who is logged in.
When Clickfree runs, it can only back up the content that you can access from your
login, and restore content to locations you have access to. Because Windows XP and
Windows Vista maintain a separate Documents or My Documents folder for each user
name, Clickfree can back up only the corresponding content that belong to the person
who is logged in, unless that person logs in as Administrator.
Administrator
“Administrator” is a special login name for the user who can make system-wide changes
to the computer, has full control, and can access all of the files on the computer. Most
home users are automatically the Administrator of their computer. If you don’t know if
you are the Administrator, or how to log in as Administrator, you might need to talk to
the person who set up the computer for you. If no one set up your computer for you,
then by default, you are the Administrator.
WHAT IF I HAVE MORE THAN ONE COMPUTER?
Clickfree Transformer SE can back up as many computers as you like: you are limited
only by the amount of space on your external hard drive(s).
Clickfree creates a unique identifier for each computer that it is used with, regardless of
the computer’s name. This allows Clickfree to back up content for more than one
computer without the files getting mixed up with each other, even if all of the computers
have the same name.
You can change the name of a computer after backup to make it easier to remember
which computer is which.
You change a computer’s name from the Clickfree Options screen.
HOW IS BACKUP DIFFERENT WHEN I HAVE MORE THAN ONE COMPUTER?
It makes no difference at all - just plug the Transformer SE in to each computer to back it
up.
Each time you back up a computer for the first time, its name is added to the drop down
list of computers that you see on the Backup Summary, Restore Summary, and Options
screens.
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♦
Advanced topics (HD)
To find the name of a computer:
1. Follow steps 1 to 6 of “How do I start using my Clickfree Transformer SE?” on page
14.
2. When you see the countdown, click Options.
All of the computers that Clickfree has backed up on your external hard drive are
shown at the left side of the screen, with the computer name underneath.
When you click one of the computers, Clickfree shows:
•
•
•
♦
the computer name
the date and time of last backup
the amount of space taken up by backed-up content for that computer
To rename a computer:
On the Options screen:
1. Click the computer whose name you want to change.
2. Click Rename PC.
3. Type the new name for the computer and click Save.
Note:
Use only letters, numbers and hyphens for the computer name.
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♦
Advanced topics (HD)
To remove a computer:
If you no longer want to keep content backed up from a computer (for example, you
may no longer have that computer, and have already restored its content to another
computer), you can free up space on your external hard drive by removing the old
computer from Clickfree.
Warning: If you have not restored the content and you still want to keep it, do not remove
the computer from Clickfree: you cannot restore content from a computer that
you have removed.
On the Options screen:
1. Click the computer you want to remove.
2. Click Remove PC.
3. If you really want to remove the computer from Clickfree, check the checkbox and
click Remove.
Warning: Once you have removed a computer from Clickfree there is no way to recover
that computer’s content from the external hard drive.
Clickfree may take several minutes to erase the data, depending on the amount of
content backed up on the external hard drive.To see how to remove the content from
all computers, see ”Master Reset” on page 54.
WHAT IF I USE MORE THAN ONE EXTERNAL HARD DRIVE?
You can use the Clickfree Transformer SE with as many external hard drives as you like
– as far as Clickfree is concerned, each external hard drive (and the backups on it) is
independent of the others.
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HOW DO I MAKE MULTIPLE BACKUPS?
If you want to keep multiple backups of a computer, use multiple external hard drives
for that computer.
But unless you want to keep multiple backups of a computer you are needlessly
duplicating your content if you use more that one external hard drive to back up one
computer.
The first time you back up a computer onto any external hard drive, Clickfree makes a
full backup. The next time you use the same hard drive it backs up only new and
changed content.
So if you use a second external hard drive with the same computer, Clickfree starts off
with a full backup again.
WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM?
Factory settings can be used in Clickfree in two places:
•
When choosing categories and file types to be backed up – see “Choosing
categories of content to be backed up – required” on page 19
Use Factory Settings for categories and files types means that all categories and
the corresponding file types are included.
•
When choosing locations to search – see “Choosing locations to search for
content – required” on page 20
Use Factory Settings for locations means that the entire computer is searched,
except for temporary folders and folders that Windows uses for its own files.
♦
To reset categories and file types to factory settings:
1. On the Choose File Types screen click Use Factory Settings.
2. Click Next > and continue with choosing locations to be searched.
♦
To reset locations to search to factory settings:
1. On the Choose File Locations screen click Use Factory Settings.
2. Click Next > and continue with choosing complete folders.
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WHAT ARE THE CLICKFREE TOOLS, AND HOW DO I USE THEM?
Several tools are available for working with Clickfree:
♦
•
Master Reset - removes all backed-up content from your external hard drive,
•
•
and erases any changes you have made to the backup settings.
Software Update – upgrades the Clickfree software
Language – changes the language used in the Clickfree screens
To use these tools:
1. Connect Clickfree to your computer as described in “How do I start using my
Clickfree Transformer SE?” on page 14.
2. When you see the countdown screen, click Options before the countdown reaches
zero:
3. Click the Tools tab to show the available tools.
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MASTER RESET
♦
To apply Master Reset:
Master Reset is used to remove all backed-up content from all computers that have been
backed up on your external hard drive, and to apply factory settings – see “What are
‘factory settings’ and how do I use them?” on page 52.
After you perform a Master Reset you can no longer restore any previously backed-up
content. However, your external hard drive can still be used for new backups.
Clickfree never erases anything other than the backups it has performed. Any other data
stored on your external hard drive is left untouched and is never erased.
If you want to remove only the content that was backed up from one computer, see “To
remove a computer” on page 51.
1. On the Tools screen click Master Reset.
2. If you really want to remove all backed-up content from Clickfree, check the
checkbox and click Reset.
Warning: Once you have reset Clickfree using the Master Reset there is no way to recover
any backed-up content from the external hard drive.
Clickfree may take several minutes to erase all of the content, depending on
the amount of content backed up on the external hard drive.
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Advanced topics (HD)
UPDATING CLICKFREE SOFTWARE
From time to time Clickfree software is upgraded to provide new or enhanced features.
You can:
•
•
Have Clickfree check for updates each time you connect it to your computer –
this is the default action, you don’t need to do anything
Manually check for updates
In both cases your computer needs to be connected to the internet for updated software
to be found and installed.
♦
To check automatically for updates:
Clickfree automatically looks for updates when it is connected to your computer and
you have a connection to the internet. To ensure this feature is on, make sure that the
checkbox Automatically check for software updates is checked on the Tools screen:
.
Every time that you connect Clickfree to your computer it automatically checks for
updated software and, if an update is available, prompts you to download and install it.
♦
To stop checking automatically for updates:
Make sure that the checkbox Automatically check for software updates is unchecked on
.
the Tools screen:
♦
To check manually for updates:
1. On the Tools screen click Update. Clickfree checks for available updates.
If the software in your Clickfree Transformer SE and your computer is up to date,
click OK on the dialog that pops up.
If an update is available, Clickfree shows you what progress is being made in
downloading the update and updating your software:
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Warning: While a software update is taking place it is very important for you not to
remove the Clickfree Transformer SE from your computer and not to turn off
or restart the computer until the update is complete.
2. When the software update is complete, you need to unplug the Clickfree
Transformer SE and plug it in again for the update to take effect.
INTERFACE LANGUAGE
♦
To choose which language is used in the Clickfree screens:
When you start Clickfree, it automatically uses the language that Windows is set for.
If you want to change the language that Clickfree uses, click the arrow at the right of the
language box and choose the language you prefer.
REMINDER AND THE CLICKFREE ICON
Clickfree can remind you to back up your files by installing a reminder program for
you. Installing the reminder puts a handy icon in the bottom right corner of your screen.
From this icon you can decide how often to be reminded to back up, can start a backup,
and can display or hide a mini status window that shows when the last backup was
done.
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REMINDERS
♦
To install reminders:
1. Connect Clickfree to your computer as described in “How do I start using my
Clickfree Transformer SE?” on page 14.
2. When you see the countdown screen, click Options before the countdown reaches
zero:
3. Click the Reminder tab.
4. Click Install Reminder.
is installed in the bottom right corner of your computer
The Clickfree icon
screen, and allows you to set, disable, or uninstall the reminder.
The icon may be one of three colors:
•
•
•
Green –
Clickfree Transformer SE and an external hard drive are
attached to your computer
Red –
You have exceeded the number of days set in the backup
reminder, it is time to back up
Grey –
Clickfree Transformer SE is not attached to your computer
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Clickfree Transformer SE User Guide
♦
Advanced topics (HD)
To set the number of days before Clickfree reminds you to back up:
1. Look for the Clickfree icon
in the bottom right corner of your computer screen,
and right-click it to show a menu:
2.
3.
Click Set Reminder:
Enter the number of days after which you want to be reminded to back up, and click
OK.
♦
To temporarily disable reminders:
1. Right-click the Clickfree icon
2.
in the bottom right corner of your computer screen:
Click Exit:
The icon disappears, and reminders are disabled until you next start up your
computer.
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Clickfree Transformer SE User Guide
♦
Advanced topics (HD)
To stop getting reminders:
1. Right-click the Clickfree icon
2.
in the bottom right corner of your computer screen:
Click Uninstall.
The icon disappears, and reminders are permanently disabled.
If you want to see reminders in the future, you can install them again.
HOW DO I ADD/REMOVE/EDIT FILETYPES?
In addition to allowing you to choose to back up pre-defined file types within the predefined categories, Clickfree has a category called Custom Extensions to which you can
add file types that are not included in the pre-defined categories.
You can add, remove, and change file types using the Choose File Types screen:
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Clickfree Transformer SE User Guide
♦
Advanced topics (HD)
To add a file type:
1. Click Add File Type:
2. Type the extension for the new file type, and click Save.
The new file type is added to Custom Extensions:
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♦
Advanced topics (HD)
To remove a file type:
1. Click a file type in Custom Extensions, and click Remove File Type:
2. Click Yes.
The file type is removed from Custom Extensions:
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♦
Advanced topics (HD)
To change a file type:
1. Click a file type in Custom Extensions, and click Edit File Type:
2. Type the new extension for the file type, and click Save.
The file type in Custom Extensions is modified.
3. When you are finished working with custom extensions, click Next > and continue
with choosing locations to be searched.
HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP?
You already saw how to choose file categories for backup in “Choosing categories of
content to be backed up – required” on page 19.
You can also expand each category and select or unselect individual file types that make
up that category.
Note: When a category is selected or unselected by checking or unchecking its checkbox, all
of the file types that make up that category are also selected or unselected.
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♦
Advanced topics (HD)
To select one or more file types in a category:
1. Click the + to the left of the checkbox. This expands the category list to show the file
types that make up that category, and changes the + to a -:
2. You can now choose the individual types of file you want to include in the backup
by adding and removing checkmarks in the checkboxes.
You collapse the category again by clicking the - .
3. If you need to back up file types that are not in any category, see “How do I
Add/Remove/Edit filetypes?” on page 59 for details of how to add a new file type.
4. When you are finished selecting file categories and file types, click Next > and
continue with choosing locations to be searched.
CAN I EXCLUDE A FILE FROM BACKUP?
After you have completed a backup, you can review the backed-up files and not only
delete individual files from the backup, but ensure that these files are never backed up
again.
For details, see “To work with the file(s) you have selected” on page 47.
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HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?
On the Restore Summary screen you can click checkboxes to select the category whose
files you want to restore.
You can also:
•
•
•
Select backed-up files within a category
Browse through folders that contain backup files
Search for backed-up files by file type, file date, and file name
Files selected by each of these means are included in the restore.
♦
To select files within a category:
1. Click the category name.
All files in that category are shown in the Search Files screen.
2. Select the files to be restored, and click Next >.
You are returned to the Restore Summary screen where you can make more
selections.
3. If you are finished selecting files, click Next >.
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♦
Advanced topics (HD)
To select files by browsing:
1. Click the Browse Files tab then click the +
to expand the view.
2. Select the files to be restored, and click Next >.
You are returned to the Restore Summary screen where you can make more
selections.
3. If you are finished selecting files, click Next >.
♦
To select files by searching:
1. Click the Search Files tab.
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2. Select the combination of File Type, File Date, and File Name that should find the
files you want to restore:
These selections are combined so that only files that match all of them are found – in
this case only files in the category Photos, and created/last changed within the last
year, and with names starting with ‘inuk’.
•
•
•
File Type – select a category
File Date – select the time period within which the files were created or changed
File Name – type a “mask” to select files:
Type whatever you can remember of the file names you want to find, and
substitute:
•
•
•
•
•
•
•
? for one character, meaning that character can be anything at all
* for any number of characters, meaning these characters can be anything
at all
For example, assume that the File Type and File Date selections would include
them:
To find all files whose names begin with ‘08Dec’, type ‘08Dec*’ – this will find
08Dec_LetterToMary.doc, but not 2008DecemberExpenses.xls
To find all files with ‘Dec’ anywhere in the name, type ‘*Dec*’ – this will find
08Dec_LetterToMary.doc, 2008DecemberExpenses.xls, etc
To find all files with ‘n’ as the second character of the name, type ‘?n*’ – this will
find IndiaSlides.ppt, inukshuk5.jpg, but not 5inukshuk.jpg
To find all files of type ‘doc’ or ‘docx’, type ‘*.doc*’ – of course, this will also find
any files that have type ‘doczzz’ as well
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3. Click Search.
Files that match all of your search criteria are displayed.
4. Select the files to be restored, and click Next >.
You are returned to the Restore Summary screen where you can make more
selections.
5. If you are finished selecting files, click Next >.
HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO?
On the Select Location to Restore Files screen you can choose:
•
•
the disk drive to restore content to (if you have more than one)
the folder on that drive to use
If any drive does not have enough space for the content to be restored, the drive letter
and free space are ‘greyed’:
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♦
Advanced topics (HD)
To select another drive and/or folder to restore to:
1. Select the drive to restore to.
The folder that will be used is shown below the drives.
2. To change the folder, click Change Folder and select the folder you want.
As usual, click + to expand a folder, - to collapse the folder again.
3. To create a new subfolder, click New Folder, type the folder name, and click OK.
4. Click Next >, and continue with “Choosing categories of content to be restored” on
page 34.
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Advanced topics (HD)
DELAYED WRITE FAILED
Note:
Sometimes when you unplug the Transformer SE you will see a window that
tells you that there was a delayed write failure:
This is nothing to be concerned about – the message can safely be closed and
ignored.
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Clickfree Transformer SE User Guide
Introducing Clickfree Transformer SE (iPod)
Introducing Clickfree Transformer SE (iPod)
Thank you for buying the Clickfree Transformer SE – the easiest way to keep the valuable
information on your computer safe.
Note:
Throughout this guide we talk about the iPod and its music files, but everything
applies equally to the iPhone and any non-Clickfree files stored on your iPhone.
Clickfree is an easy-to-use computer backup system that automatically searches for and
backs up content stored on your computer. No hardware configuration or software
installation is required. The backup procedure begins once the Transformer SE has been
attached to your computer and your iPod has been attached to the Transformer SE.
The Transformer SE uses free space on your iPod or iPhone to store your backed-up files.
This makes it a very convenient way to carry files with you – for example, to and from
work or school.
Caution:
Please remember that a backup is meant to be a second copy of your computer
data, not the only copy of your data. Having two copies (redundancy) is what
keeps your important data safe. Please use your iPod and Clickfree Transformer
SE to keep a safe copy of your data.
MAIN FEATURES
Clickfree backup technology
•
•
•
•
Automatically starts when connected to your computer
Does not require any software installation or setup
Automatically searches for and backs up the important data from your computer –
hundreds of types of data used by many thousands of computer programs
For most users the automatic search finds and backs up everything that matters
Customizable backup options
•
•
•
Includes options for custom file types and full folder backup
Still runs as Clickfree, even after customizing settings
Remembers your customized settings for each computer you use it with
Multi-PC backup
•
Can hold the backups for any number of computers, depending on available space
on your iPod
Easy restore to same or other computer
•
•
Backed-up content can quickly and easily be restored
You can just as easily ‘restore’ content to a different computer as to the original one
This makes Clickfree a great way to move your content from your old computer to
a new one
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Introducing Clickfree Transformer SE (iPod)
How it backs up
•
•
The first time you connect your iPod and Clickfree Transformer SE to your
computer it searches for, finds, backs up and organizes all of your important
content
Each subsequent time you connect the iPod and Transformer SE to your computer,
it just does an update:
• Any new files since your last backup are added to the backup
• Any files that were changed since your last backup are updated on the
backup
• Any files that were deleted from your computer since the last backup are left
on the backup
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Basics (iPod)
Basics (iPod)
HOW DOES CLICKFREE WORK?
All you need to do to keep your projects, photos, videos, music etc. safe is to plug your
iPod and Transformer SE in to your computer and let it work!
No need to install software or to configure anything. Your computer knows when
Clickfree has been plugged in, and it runs the backup program automatically each time it
is connected.
You can back up as many computers as you like with the Clickfree Transformer SE. The
same thing happens each time you plug it into a new computer. And each of your backedup computers is kept separate on your iPod.
When Clickfree has finished backing up each computer, just unplug the iPod and
Transformer SE and store them in a safe place.
If your data is lost for any reason (hard disk crash, laptop lost or stolen, content
accidentally deleted), you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, waiting to be restored when you have
a working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
Sometimes, for a variety of reasons, the program may not run by itself – it may need a little
help. If this happens to you, don’t worry – it’s easy to get things going. We’ll show you
how a little later. For details, see “What if Clickfree doesn’t start up automatically?” on
page 78.
WHAT GETS BACKED UP?
CLICKFREE BACKS UP CONTENT
At Clickfree we want to protect our customers from losing things that are irreplaceable.
That’s why Clickfree finds and backs up all of the content from wherever it is on your
computer.
When it runs automatically, Clickfree searches your computer for all of the content that
you have either created or placed in your computer. This includes photos, music, video,
office documents, financial data, email, and so much more - over 400 types of files. To see a
list of the categories of content that Clickfree backs up automatically, see “What content
categories does Clickfree back up?” on page 73. Most likely, this means that it will back up
everything that matters to you right out of the box without you having to do anything but
plug it in.
Unless you explicitly ask it to do so, Clickfree does not back up your programs or the
operating system. This means that your backup won’t need nearly as much space as the
size of your computer’s hard drive since your content may take up only a small portion of
your hard drive’s capacity, and we look only for the content.
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DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME?
The first time you back up your computer Clickfree backs up all of the content it finds,
which might take some time – it just depends on how much you have. Each time you use
Clickfree after that, it backs up only the new or changed content, so it will be much
quicker.
WHAT CONTENT CATEGORIES DOES CLICKFREE BACK UP?
Clickfree backs up content in these categories:
•
•
•
•
•
•
•
•
•
•
•
Photos – including common graphic formats such as JPEG and RAW
Music – including CD audio, MP3, MIDI
Emails – including Thunderbird, Eudora, and those from Microsoft Office
Text Documents – usually from word-processing programs such as Microsoft Word,
Open Office, and WordPerfect
Spreadsheets – for example, Microsoft Excel, Open Office, and Lotus 123
Presentations – for example, Microsoft Powerpoint and Corel Show
Artwork and Drawings – such as Corel Draw, Visio and Paintshop images
Video – for example, AVI, MPEG, Shockwave Flash
Favorite Websites – internet shortcuts and address books
Other – including zip and RAR files, XML, and comma-separated values files
Financial – such as those from QuickBooks and tax programs
Want to know more? You can look at the details by following the steps in “How do I
change how Clickfree does backups” on page 79 without making any changes.
WHAT DO I NEED BEFORE I START?
All you need to start your backup is your iPod and the Clickfree Transformer SE. Before
you start your first Restore, you should read through the “Restoring my content (iPod)”
chapter of this manual.
For Clickfree to work, your computer needs to be running one of these operating systems:
•
•
•
•
Microsoft Windows® Vista® (any editions)
Microsoft Windows® XP (any editions)
Microsoft Windows® 2000 (with SP4)
Mac OSX 10.5 Leopard running on an Intel processor (products manufactured after
Jan 1, 2009)
In addition you need:
•
•
•
•
iTunes to be installed on your computer.
Most likely it is already installed. If not, Clickfree prompts you to download and
install iTunes – just follow the directions on your screen.
Microsoft .NET to be installed on your computer.
If it is not already installed, Clickfree prompts you to download and install .NET –
just follow the directions on your screen.
One free USB port on your computer
At least 100 MB of free disk space on your computer
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Backing up my content (iPod)
Backing up my content (iPod)
HOW DO I START USING MY CLICKFREE TRANSFORMER SE?
♦
To start using your Clickfree Transformer SE:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Connect the Clickfree Transformer SE to your computer by plugging it in to a USB port
on your computer.
and frequently has a symbol
beside
A USB port usually looks like this:
it. USB ports are usually found at the back and front of a desktop computer, often in
pairs. On a laptop computer they may be at the back, front or side.
4. Wait for the Clickfree window to appear. You may have to wait up to a full minute for
your computer to recognize the Clickfree Transformer SE.
5. Connect your iPod to the Clickfree Transformer SE using your iPod’s USB cable.
6. You may have to wait up to a full minute again for your computer to start to run the
ClickFree program – please be patient!
The first time you attach Clickfree to your computer, some messages appear on the
screen telling you that your computer has found new hardware. The messages may
mention ClickFree, Disk drive, and/or CD-ROM drive. You don’t need to do anything
about these messages. Most likely you will not see them when you attach Clickfree the
next time.
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Backing up my content (iPod)
When Clickfree starts to run, a second Welcome window appears and shows the
number of seconds left before the backup starts automatically:
Note:
View Files and Restore buttons appear after you have backed up content on your
iPod.
ZERO EFFORT BACKUP – REALLY
Unless you stop the countdown by clicking a button, at the end of the countdown period
Clickfree starts the backup.
•
If you want to let Clickfree decide what needs to be backed up from where, then
you’re done: just relax and let Clickfree work.
Without any effort on your part, Clickfree is safeguarding your valuable content!
For details, see “What gets backed up?” on page 72.
•
If you want to make changes to how backup is done, click Options and see “How do
I change how Clickfree does backups” on page 79
Clickfree displays some screens to show progress:
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Backing up my content (iPod)
When you see the Search Summary screen, every category for which files were
found (that is, for which the number after the category name is not zero) is set to be
included in the backup – its Include checkbox is checked.
Note:
By default the Photos, Music, and Video categories is left unchecked. In most cases
these files are already on your iPhone/iPod.
You can:
•
Note:
Choose to include the category in the backup or exclude the category.
In the example above:
the Photos category has been excluded – its Include checkbox has been
unchecked:
the Spreadsheets category has been included – its Include checkbox has
been left as checked:
The categories that are included and excluded in this first backup are ‘sticky’ – that
is, they are used for future backups unless you change the way that Clickfree does
backups – see “How do I change how Clickfree does backups? On page 79.
•
Choose to exclude specific individual files from this backup. For
information on how to exclude a file permanently from backup, see “Can I
exclude a file from backup?” on page 125.
When you have made your choices of categories and files, and assuming that there
is enough space free on your iPod, click Start Backup to begin.
Note:
If the total size of the Items to Backup is more than the Space Available on this
iPhone/iPod, the Start Backup button is not able to be clicked, and you need to
exclude categories or individual files until there is enough space. At that time the
button becomes clickable. See “What if there is not enough space on my iPod?” on
page 86.
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Backing up my content (iPod)
Clickfree displays some screens to show progress:
The Backup Summary screen shows you how many files in each category were
backed up this time (New column) and from all backups, including this one (Total
column). The Space Used column shows the amount of space that files from all
backups take up on your iPod.
Note:
The numbers shown relate to backups on the Current PC only.
When you see the Backup Summary screen, simply unplug the Clickfree
Transformer SE and your iPod and store them in a safe place.
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Backing up my content (iPod)
WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY?
There could be a couple of reasons why Clickfree does not run when you plug in the
Clickfree Transformer SE:
•
If you see a message telling you that ”Clickfree™ Backup cannot start because you do
not have the required permissions. Please re-login to this computer as the
Administrator.”:
1. Log out.
2. Unplug the Clickfree Transformer SE.
3. Log in again as Administrator.
4. Plug the Clickfree Transformer SE in again.
The backup then starts automatically.
•
Your computer settings may prevent Clickfree from running automatically because
“Autorun” is turned off.
To fix this problem, follow these steps. You only need to do this once, not every time
you use Clickfree.
♦
To turn on Autorun – Windows XP:
1. Download the “autoplay repair wizard” from the Microsoft website.
2. Run the program.
♦
To turn on Autorun – Windows Vista:
1. Click the Start button on your computer, then click Control Panel.
2. In the window that appears, click Autoplay.
3. Scroll to the bottom of the Autoplay window and select Restore all defaults.
4. Click Save.
As an alternative, you can temporarily bypass autorun. If you use this method, you will
have to follow this procedure every time you use the Clickfree Transformer SE.
♦
To temporarily bypass Autorun – Windows XP/Vista:
With your iPod and Transformer SE connected to your computer:
1. Click the Start button on your computer, then click My Computer (WindowsXP/2000)
or Computer (Vista).
2. In the window that appears, find Clickfree_System.
3. Right-click and select Explore.
4. Open the Mentor folder.
5. Double-click USBMentor.exe, and follow the on-screen instructions.
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WHAT IF THE VISTA AUTOPLAY WINDOW APPEARS?
In Windows Vista, if the AutoPlay window appears:
1. Check Always do this for software and games.
2. Click Start ClickFree Backup.
You only need to do this once, not every time you use Clickfree.
HOW DO I CHANGE HOW CLICKFREE DOES BACKUPS?
You can change:
•
•
•
The categories of content Clickfree backs up
The file types/extensions that Clickfree searches for – see “How do I choose
individual file types for backup” on page 125 in the “Advanced topics” chapter.
Where Clickfree looks for this content.
You can also tell Clickfree to back up all of the files in a folder.
Note:
Changes you make to how Clickfree does backups are “sticky”: they are stored
and applied again to later backups on this computer, unless you modify them or
apply factory settings – see “What are ‘factory settings’ and how do I use them?”
on page 114 in the “Advanced topics” chapter.
What do the Cancel, Next, and Back buttons do?
As you go from one step to the next to back up content, the screens you see usually have
buttons for Cancel, Next >, and Back>.
Cancel abandons the changes you have made and returns you to the Manage Settings and
PCs screen.
Next > accepts the decisions you have made so far, then moves on to the next step and the
next decision.
Back > sends you back to the previous step so that you can change a decision you already
made. Until you click Start or Cancel there is no limit to how often you can go back and
make changes.
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To review or change what gets backed up:
1. Follow steps 1 to 6 of the procedure “How do I start using my Clickfree Transformer
SE?” on page 74.
2. Before the countdown reaches zero, click Options.
The Manage Settings and PCs screen is displayed:
3. Now click Change Backup Settings.
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CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP – REQUIRED
4. All of the categories are selected by default. Choose the categories of content to be
backed up, for example, Text Documents, Photos, and Videos.
•
•
To include a category, for example, Photos, in the backup, make sure that the box to
. If it isn’t, click the box to check
the left of the category name is checked
it. You can add and remove the checkmark by clicking in the box.
To exclude a category, for example, Music, from the backup, make sure that the box
to the left of the category name is unchecked
box to uncheck it.
Note:
. If it is checked, click the
You can make a finer selection by choosing file types within each category. For
details, see “How do I choose individual file types for backup” on page 125 in the
“Advanced topics” chapter.
5. When you are finished choosing content categories, click Next >.
Note:
You must choose at least one file type or category – you cannot leave all file types
and categories unchecked.
CHOOSING LOCATIONS TO SEARCH FOR CONTENT – REQUIRED
6. Choose where you want Clickfree to search for the categories you chose earlier –
Clickfree can either:
•
•
♦
look through your entire computer (the default setting)
or
look only in certain folders
To look through the entire computer:
•
Choose Search the entire computer
.
Clickfree can optionally skip temporary folders and/or folders that Windows uses
for its own files:
•
•
Check or uncheck Skip TEMP directories to skip or not skip temporary
folders.
Check or uncheck Skip Windows System folders to skip or not skip folders
that Windows uses for its own files.
Normally you will want to skip both.
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To look only in certain folders:
•
Choose Search selected folders only
then select folders
from My Documents. and My Computer.
• To search the entire My Documents folder, make sure that the checkbox is
.
checked
• To see details of a folder under My Documents, click the + to the left of the
checkbox. This expands My Documents to show the folders that it contains,
and changes the + to a -. Click the – when you want to collapse the folder
again.
Each folder with a + beside it can be expanded.
Note:
•
You can now choose the individual folders you want to be searched, by
adding and removing checkmarks in the checkboxes. For example, to search
only the folder with the Help and Manual projects, uncheck the My
Documents checkbox, then check only My HelpAndManual Projects:
•
Do the same for My Computer.
You must choose a location – you cannot leave all locations unchecked.
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7. When you have made your choices, click Next >.
CHOOSING COMPLETE FOLDERS TO BE COPIED – OPTIONAL
8. Choose complete folders to be copied in addition to categories and locations.
The folders you choose here are copied, except that files whose file types were unchecked
in “Choosing categories of content to be backed up – required” on page 81. For other
exceptions see “Can I exclude a file from backup?” on page 125.
•
•
To add the entire My Documents folder to the backup, make sure that the checkbox
.
is checked
To see details of a folder under My Documents, click the + to the left of the
checkbox. This expands My Documents to show the folders that it contains, and
changes the + to a -. Click the – when you want to collapse the folder again.
Each folder with a + beside it can be expanded.
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•
You can now choose the individual folders you want to include in the backup by
adding and removing checkmarks in the checkboxes. For example, within My
Documents if you want to include only the folder with the photos of your hike,
uncheck the My Documents checkbox, then check only HikePhotos:
•
Do the same for My Computer.
9. When you have made your choices, click Next >.
10. Click Done then Close to continue with the countdown. You can click Start at this time
to go to the backup right away without waiting for the rest of the countdown.
Clickfree searches for content to back up
Before actually backing up any content, Clickfree searches the locations you chose for your
chosen categories of content:
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It adds up the sizes of all of the content it finds, then adds the sizes of the files in the
complete folders you also chose. At the bottom of the Backup Summary screen you can see
the total size of the files to be backed up and the amount of free space on your iPod.
If there is not enough space on your iPod, the Start Backup button cannot be clicked. See
“What if there is not enough space on my iPod?” on page 86.
Clickfree backs up your content
If there is enough space on your iPod, the Start Backup button can be clicked.
11. Click Start Backup.
Clickfree then backs up the content and complete folders you chose to your iPod:
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At the end of the backup, a Backup Summary/Complete screen is displayed:
The Backup Summary/Complete screen shows you how many files in each category were
backed up this time (New column) and from all backups, including this one (Total column).
The Space Used column shows the amount of space that files from all backups take up on
your iPod.
Note:
The numbers shown relate to backups on the Current PC only.
When you see the Backup Summary/Complete screen, simply unplug the Clickfree
Transformer SE and your iPod and store them in a safe place.
WHAT IF THERE IS NOT ENOUGH SPACE ON MY IPOD?
While Clickfree is searching for content to back up, it adds up the amount of disk space
needed and compares that with the free space on your iPod. If there is not enough free
space for your content, the Start Backup button cannot be clicked:
You need to reduce the total space requirements of the backup.
♦
To reduce the space requirements of your backup
Do one of the following actions:
•
Deselect one or more categories of file by unchecking the Include box(es), or
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Click one of the categories (for example, Text Documents) , then
a. Use the Search screen to deselect one or more files by unchecking the checkbox to
the left of the file name.
b. Click Next.
Repeat these actions until the Start Backup button can be clicked (turns bright green).
12. Click Start Backup.
As an alternative, if you have backups from an old computer or user that you don’t need to
keep any more, you could remove the old computer or user. For details, see “To remove a
computer” on page 113.
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Restoring my content (iPod)
WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING,
OR I WOULD LIKE TO TRANSFER MY CONTENT TO A NEW COMPUTER?
All computer hard drives fail eventually, sometimes without warning. Occasionally,
computers suffer damage that affects the hard drive. Sometimes, laptop computers get lost
or stolen. Sometimes, also, you may delete content by mistake. When these things happen,
other computer users may lose valuable, sometimes irreplaceable, data.
But if you lose content you’ll be really happy that you bought and used Clickfree. Your
backed-up content is safe on your Clickfree backup, and can be restored when you have a
working computer again.
A Clickfree backup is also ideal for transferring your content from an old computer to a
new one.
WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT?
Before you can restore your content, your computer needs to be working – at the very least
it needs to be able to start up and display the desktop.
In addition you need the Transformer SE and the iPod you used to back up your content.
Of course, you can ‘restore’ your content to any computer that meets the system
requirements (see “What do I need before I start?” on page 73), not just to the computer
whose content you backed up.
The easiest way to copy content between computers is to plug your iPod and Transformer
SE in to your new computer. When the Clickfree application launches, just follow the
restore procedures described in the rest of this chapter.
HOW DO I GET MY CONTENT BACK?
To get your content back you don’t need to do much more than you did to back the content
up – it just takes a couple of clicks.
As with Clickfree backup, you can make some choices – whether to restore all, or just
selected content, and where the content is restored to – or you can allow Clickfree to make
the choices for you.
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WHAT GETS RESTORED, AND TO WHERE?
When Clickfree restore runs without you changing any options, it restores all of the
content that was backed up, and puts it in the same folders on your computer that it was
backed up from. This is the best choice if you have a new computer, or if you have repaired
your old computer and all of the content was erased.
For details, see:
•
“How do I let Clickfree restore decide what to restore and where?” on page 89
On the other hand, if you have files on the computer you are restoring to, the restored files
replace files of the same name in the same location, but only after asking your permission.
If you prefer, you can easily tell Clickfree to restore your files to a place on your
computer’s hard drive where they will not replace the files you already have.
For details, see:
•
“How do I change how Clickfree restores content?” on page 94.
HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE?
You can allow Clickfree to make the decisions about what to restore and to where, but you
need to confirm what Clickfree plans to do.
♦
To let Clickfree decide what to restore and to where:
1. Make sure that your computer is switched on and has finished starting up.
2. Log in, if that is what you normally do.
3. Connect the Clickfree Transformer SE to your computer by plugging it in to a USB
port.
Clickfree starts up just as it did when you used it to back up your content.
4. Wait for the Clickfree window to appear – this may take up to 60 seconds.
5. Connect your iPod to the Clickfree Transformer SE.
The Clickfree Welcome window appears with the countdown, just as it did when you
used it to back up your content.
But this time you are not going to allow Clickfree to start the backup.
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Because you have backed-up content on your iPod, the countdown screen now shows
buttons at the bottom to allow you to View Files and Restore/Transfer files:
6. Before the countdown gets to zero, click Restore/Transfer. The Restore From screen
appears.
7. Before you click Next to restore all of your content, or select categories to be restored,
look at the computer name in the Restore From box:
.
If your iPod contains backups created on the computer that you are using, the Restore
From box by default contains the name of this computer, and, unless you change it, the
content to be restored will come from this computer.
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8. To restore content from another computer:
a. Click the arrow at the right of the Restore From box:
The drop-down list contains the names of all of the computers that have been
backed up on your iPod.
b. Select the name of the computer whose content you want to restore.
Warning: If you choose Restore my files to their original location to restore content backed
up on a different computer, you may inadvertently overwrite files that by chance
have the same name on both computers. Be very careful before proceeding with
restore under these conditions.
Note that all of the categories that have backed-up content are checked off in the Select
Category column.
9. Since you are going to restore all of your content, simply click Next.
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10. Since you are letting Clickfree restore files to their original locations, simply click
Next >.
Clickfree confirms how many files will be restored, and where they are going to be
restored to.
11. Now just click Restore.
As Clickfree restores your content, it shows you what is happening and how far it has
gotten in the process:
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12. Before it overwrites an existing file on your computer with one of the same name from
the backed-up files, Clickfree asks if you want to replace the existing file with the one
from the backup:
13. You can choose to:
•
•
•
•
Not replace this one file – click Skip
Not replace any same-name files – check Do this for all duplicate files and click
Skip. Clickfree skips all remaining same-name files without asking you.
Replace just this file – click Replace
Replace all same-name files – check Do this for all duplicate files and click Replace.
Clickfree replaces all remaining same-name files without asking you.
If two files have the same size (KB) and same date modified, it is likely safe to skip.
If you skip any files, Clickfree completes “with exceptions”. For details see “What
about ‘exceptions’ during restore?” on page 100.
Note:
There is also an option to keep both copies, but only if you are not restoring files to
the original location.
When all of your content has been restored, Clickfree tells you that it is done, and, if it
has replaced files on your computer, gives you a chance to undo the restore.
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14. If you want to undo, see “How can I undo a restore?” on page 101.
Warning: There is no way to undo after you close this dialog.
15. If you do not want to undo the restore, click Close.
Note:
Your content has not been deleted from your Clickfree backup: it is still safe on
your iPod.
16. When you see the Restore Summary screen, simply unplug the Clickfree Transformer
SE and your iPod and store them in a safe place.
HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT?
By making choices at several steps in the restore process you can affect which content is
restored and where it is restored to.
What do the Cancel, Next, and Back buttons do?
As you go from one step to the next to restore content, the screens you see usually have
buttons for Cancel, Next >, and Back>.
Cancel completely stops the restore, and returns you to the countdown screen.
Next > accepts the decisions you have made so far, then moves on to the next step and the
next decision.
Back > sends you back to the previous step so that you can change a decision you already
made. Until you click Restore Now or Cancel there is no limit to how often you can go back
and make changes.
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RESTORING CONTENT
♦
To change how Clickfree restores content:
1. Follow steps 1 to 6 of the previous section “How do I let Clickfree restore decide what
to restore and where?” on page 89.
The Restore From screen appears:
2. Before you click Next to restore all of your content, or select categories to be restored,
look at the computer name in the Restore From box:
.
If your iPod contains backed-up content from the computer that you are using, the
Restore From box by default contains the name of this computer, and, unless you
change it, the content that will be restored will be from this computer.
CHOOSING THE COMPUTER TO RESTORE FROM – AND RESTORING FROM MULTIPLE COMPUTERS
3. Click the arrow at the right of the Restore From box:
and select the name of the computer whose content you want to restore.
Warning: If you choose Restore my files to their original location to restore content backed
up on a different computer, you may inadvertently overwrite files that by chance
have the same name on both computers. Be very careful before proceeding with
restore under these conditions.
4. To restore content from more than one computer simply repeat the restore process
choosing a different computer each time in step 3.
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5. What you do next depends on whether you want to restore all or only some of your
files.
•
•
If you want to restore only some of your files, continue with step 6.
If you want to restore all of your files, go to step 7.
CHOOSING CATEGORIES OF CONTENT TO BE RESTORED
6. Note that all of the categories that contain files (with the number of files in parentheses
after the category name) have checkboxes that you can check off in the Select Category
column.
For each category whose content you want to restore, check the checkbox to select the
category.
You can also choose to restore content of individual file types within each category. For
details see “How do I choose individual files for restore” on page 126 in the “Advanced
topics” chapter.
7. Click Next >.
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CHOOSING WHERE TO RESTORE CONTENT TO
8. What you do next depends on whether you want to restore your content to its original
locations or to somewhere else.
•
If you want to restore your content to its original locations, leave Restore my files
to their original location selected
, and click
Next>.
A summary screen shows you how many files will be restored and where they will
be restored to.
Click Restore, and continue with step 11.
•
If you want to restore your files to a location where they will not overwrite existing
files on your hard drive:
a. Click Select the locations to restore my files
b. Choose another drive or folder to restore to, see “How do I choose another drive
and/or folder to restore to” on page 129 in the “Advanced topics” chapter.
c. Continue with step 9.
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9. Click Next >.
10. Assuming that there is enough space on the drive you chose (as shown here), click
Next>.
A summary screen shows you how many files will be restored and where they will be
restored to.
11. Click Restore.
As Clickfree restores your content, it shows you what is happening and how far it has
gotten in the process.
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Before it overwrites an existing file on your computer with one of the same name from
the backed-up files, Clickfree asks if you want to replace the existing file with the samename file from the backup:
12. You can choose to:
•
•
Note:
•
•
•
•
Keep both copies of this one file – click Keep Both. Clickfree renames the backedup file by adding ‘ (2)’ to the end of the file name, then restores the renamed file.
Keep both copies of all same-name files – check Do this for all duplicate files and
click Keep Both. Clickfree, without asking you , renames the remaining backed-up
files by adding ‘ (2)’ to the ends of the file names, then restores the renamed files.
The option to keep both copies is not available if you are restoring to the original
location.
Not replace this one file – click Skip
Not replace any same-name files – check Do this for all duplicate files and click
Skip. Clickfree skips all remaining same-name files without asking you.
Replace just this file – click Replace
Replace all same-name files – check Do this for all duplicate files and click Replace.
Clickfree replaces all remaining same-name files without asking you.
If two files have the same size (KB) and same date modified, it is likely to be safe to
skip.
If you skip any files, Clickfree completes “with exceptions”. For details see “What
about ‘exceptions’ during restore?” on page 100.
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When all of your content has been restored, Clickfree tells you that it is done, and,
if it has replaced files on your computer, gives you a chance to undo the restore.
13. If you want to undo, see “How can I undo a restore?” on page 101.
Warning: There is no way to undo after you close this dialog.
14. If you do not want to undo the restore, click Close.
Note:
Your content has not been deleted from your Clickfree backup: it is still safe on
your iPod.
When you see the Restore Complete screen, simply unplug the Clickfree Transformer SE
and your iPod and store them in a safe place.
WHAT ABOUT ‘EXCEPTIONS’ DURING RESTORE?
If you skip any files during a restore, the Restore Complete screen has an Exceptions link
at the bottom left:
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Click the link to see what files were not restored:
HOW CAN I UNDO A RESTORE?
Whenever you restore files to their original locations, Clickfree gives you a chance to undo
the restore, in case you have mistakenly overwritten a file.
♦
To undo the effects of a restore:
1. Click Click here to undo …:
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2. Click Start:
The restored files are replaced on your computer by the files that were there
before the restore.
3. To see a list of the files that were replaced, click Click here to view undo log:
Note:
The backed-up content is still safe on your iPod.
4. Click Close.
5. When you see the Restore Complete screen, simply unplug the Clickfree Transformer
SE and your iPod and store them in a safe place.
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HOW DO I FIND FILES THAT WERE RESTORED
If Clickfree restored your files to a folder that was not their original location, it puts an icon
on your desktop so that you can quickly and easily get to the restored content:
♦
To find files that were restored:
Double-click the desktop icon to open a Windows Explorer at the folder where your content
was restored.
You can now use Explorer to move the files to a more convenient folder.
My program cannot find the restored files – what should I do?
Note:
Some programs expect to find their files in a particular folder – especially those
like Outlook in which you do not normally open files from a file open dialog. If
you restore files to a folder other than the original location, your program may not
be able to find them.
If your program displays an error message telling you that it cannot find its files, or if the
program starts up but your data is missing, you will need to move the restored files to the
proper folder. Unfortunately, this is different for every application and you may need to
consult the program’s Help or user guide to find out where the files need to be moved to.
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Browsing, searching & viewing my files (iPod)
From the Backup Summary screen you can:
•
•
•
Browse your backup(s) for files
Search your backup(s) for files
View backed-up files
STARTING FROM THE WELCOME SCREEN
♦
To browse and search for files:
Before the countdown gets to zero, click View Files. The Backup Summary screen is
displayed.
FROM THE BACKUP SUMMARY SCREEN
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♦
Browsing, searching & viewing my files (iPod)
To browse and search for files:
1. In the Current PC box select the name of the computer whose files you want to search
for/browse for/view.
2. Do one of the following:
•
•
•
Click the name of a category , and follow ”How do I search for my backed-up files”
on page 106
Click the Browse Files tab, and follow “How do I browse my backed-up files” on
page 105
Click the Search Files tab, and follow ”How do I search for my backed-up files” on
page 106
HOW DO I BROWSE MY BACKED-UP FILES?
♦
To browse for files that you have backed up:
Expand and collapse the folders on the left side of the screen:
•
•
•
•
Click the +
to expand the view
Click ‘+’ to the left of a collapsed folder to expand it
Click ‘-’ to the left of an expanded folder to collapse it
Click a folder or the folder name to view the list of contents
To find out more about what you can do with the files that are displayed, see “What can
I do with files from browse and search” on page 107.
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HOW DO I SEARCH FOR MY BACKED-UP FILES?
If you clicked the Search Files tab, the Search screen looks like this:
You can enter search factors to find the files you want.
If you clicked a category name, the File Type is already filled in, and all files of that
category, regardless of File Date or File Name, are displayed.
♦
To search for files:
1. Use the combination of File Type, File Date, and File Name that you think should match
the file(s) you want to find:
These selections are combined so that only files that match all of them are found – in
this case only files in the category Photos, and created/last changed within the last
year, and with names starting with ‘inuk’.
•
•
File Type – select a category, or ‘Any’ if you want all categories to be searched
File Date – select the time period within which the files were created or changed, or
•
‘All’ if you want the date to be ignored
File Name – type a “mask” to select files. A blank file name matches all files.
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Type whatever you can remember of the file names you want to find, and
substitute:
•
•
? for one character, meaning that character can be anything at all
* for any number of characters, meaning these characters can be anything at
all
For example (assuming that the File Type and File Date selections you made would
include them):
•
•
•
•
To find all files whose names begin with ‘08Dec’, type ‘08Dec*’ – this will
find 08Dec_LetterToMary.doc, but not 2008DecemberExpenses.xls
To find all files with ‘Dec’ anywhere in the name, type ‘*Dec*’ – this will find
08Dec_LetterToMary.doc, 2008DecemberExpenses.xls, etc
To find all files with ‘n’ as the second character of the name, type ‘?n*’ – this
will find IndiaSlides.ppt, inukshuk5.jpg, but not 5inukshuk.jpg
To find all files of type ‘doc’ or ‘docx’, type ‘*.doc*’ – of course, this will also
find any files that have type ‘doczzz’ as well
2. Click Search.
Files that match all of your search factors are displayed:
For information about what you can do with the files that are displayed, see “What can
I do with files from browse and search” on page 107.
WHAT CAN I DO WITH FILES FROM BROWSE AND SEARCH
When you have files displayed in the browse or search screen you can either:
•
•
double-click a file to open it with the program that your computer normally uses for
files of this type
right-click a file and choose one of several actions as shown below
If you select more than one file, some of the actions act on all of the selected files.
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♦
Browsing, searching & viewing my files (iPod)
To work with the file(s) you have selected:
1. Right-click the file (or one of the files) to bring up a menu.
Note:
There is a similar Search screen as a tab of the Restore Summary screen.
The right-click menu options you see depend on which screen you are looking at,
and may vary with file type.
2. Select one of the menu items:
•
•
•
•
•
Open – to open the file with the program that your computer normally uses for files
of this type – only the file you click, even if multiple files are selected
Open with – to choose the program that you want Windows to use to open the file –
only the file you click, even if multiple files are selected
Restore file to your computer – to restore the file(s) to a location you choose. See
“Restoring content” on page 95 to continue with the restore.
Restore file to original location – to restore the file(s) to their original locations. See
“Restoring content” on page 95 to continue with the restore.
Delete selected files from the backup – to delete file(s) from the backup and
optionally exclude them from all later backups:
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Browsing, searching & viewing my files (iPod)
a. To exclude the file(s) from future backups, check the checkbox.
b. Click Yes.
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HOW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER?
You can use Clickfree to copy music from your iPod to your computer.
1. Follow steps 1 to 6 of “How do I start using my Clickfree Transformer SE?” on page
74.
2. When you see the countdown screen, click Import Music before the countdown
reaches zero:
3. Select the music to be copied by checking and unchecking a combination of the
Playlists (and All music) on the left, and individual Titles on the right. A grey
checkmark in a playlist’s checkbox means that some of its titles are selected.
Note that, since a title may be included in more than one playlist, checking or
unchecking any given playlist may result in a change in the selection status of other
playlists.
Note:
You can use the controls at the bottom left of the screen to play titles from your
iPod through your computer’s sound system.
4. If you do not want to add the selected music to your iTunes library, uncheck
Automatically add …. Otherwise leave it checked.
5. Click Browse to select the location to copy the music files to.
6. Click Start Copy.
If you left Automatically add … checked, Clickfree adds the selected music to your
iTunes library:
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WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER?
This matters only if each user has a separate user login name for the computer. If every
user logs in with the same user name, all of their content is backed up and restored at
the same time regardless of who is logged in.
When Clickfree runs, it can only back up the content that you can access from your
login, and restore content to locations you have access to. Because Windows XP and
Windows Vista maintain a separate Documents or My Documents folder for each user
name, Clickfree can back up only the corresponding content that belongs to the person
who is logged in, unless that person logs in as Administrator.
Administrator
“Administrator” is a special login name for the user who can make system-wide changes
to the computer, has full control, and can access all of the files on the computer. Most
home users are automatically the Administrator of their computer. If you don’t know if
you are the Administrator, or how to log in as Administrator, you might need to talk to
the person who set up the computer for you. If no one set up your computer for you,
then by default, you are the Administrator.
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WHAT IF I HAVE MORE THAN ONE COMPUTER?
Clickfree Transformer SE can back up as many computers as you like: you are limited
only by the amount of space on your iPod.
Clickfree creates a unique identifier for each computer that it is used with, regardless of
the computer’s name. This allows Clickfree to back up content for more than one
computer without the files getting mixed up with each other, even if all of the computers
have the same name.
You can change the name of a computer after backup to make it easier to remember
which computer is which.
You change a computer’s name from the Clickfree Options screen. See “To rename a
computer” on page 113.
HOW IS BACKUP DIFFERENT WHEN I HAVE MORE THAN ONE COMPUTER?
It makes no difference at all - just plug your iPod and Transformer SE in to each
computer to back it up.
Each time you back up a computer for the first time, its name is added to the drop down
list of computers that you see on the Backup Summary, Restore From, Restore
Summary, and Options screens.
♦
To find the name of a computer:
1. Follow steps 1 to 6 of “How do I start using my Clickfree Transformer SE?” on page
74.
2. When you see the countdown screen, click Options before the countdown reaches
zero:
All of the computers that Clickfree has backed up on your iPod are shown at the left
side of the screen, with the computer name underneath.
When you click one of the computers, Clickfree shows:
•
•
•
the computer name
the date and time of last backup
the amount of space taken up by backed-up content for that computer
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♦
Advanced topics (iPod)
To rename a computer:
On the Options screen:
1. Click the computer whose name you want to change.
2. Click Rename PC.
3. Type the new name for the computer and click Save.
Note:
♦
Use only letters, numbers and hyphens for the computer name.
To remove a computer:
If you no longer want to keep content backed up from a computer (for example, you
may no longer have that computer, and have already restored its content to another
computer), you can free up space on your iPod by removing the old computer from
Clickfree.
Warning: If you have not restored the content that you still want to keep, do not remove
the computer from Clickfree: you cannot restore content from a computer that
you have removed.
On the Options screen:
1. Click the computer you want to remove.
2. Click Remove PC.
3. If you really want to remove the computer from Clickfree, check the checkbox and
click Remove.
Warning: Once you have removed a computer from Clickfree there is no way to recover
that computer’s content from your iPod.
Clickfree may take several minutes to erase the data, depending on the amount of
content backed up on your iPod. To see how to remove the content from all
computers, see ”Delete Clickfree Data” on page 116.
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WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM?
When you reset your Transformer SE to factory settings, for the selected computer:
•
•
•
Note:
♦
Custom extensions are removed
File search locations and file-type selections are ‘forgotten’
Files you have asked to be excluded from future backups are once again eligible
for backup
None of your backed-up files are removed – all backups remain intact.
To reset a computer to factory settings:
1. In the Manage Backups and PCs screen, choose the computer to be reset.
2. Click Use Factory Settings.
3. If you really want to reset the computer to factory settings, check the checkbox and
click Reset.
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WHAT ARE THE CLICKFREE TOOLS, AND HOW DO I USE THEM?
Several tools are available for working with Clickfree:
•
•
•
•
♦
Delete Clickfree Data - removes all backed-up content from your iPod, and
erases any changes you have made to the backup settings.
Update Software– upgrades the Clickfree software to the latest version
Language – changes the language used in the Clickfree screens
Clickfree Backup Assistant – allows you to set a backup reminder, or to run a
scheduled backup automatically
To use these tools:
1. Follow steps 1 to 6 of “How do I start using my Clickfree Transformer SE?” on page
74.
2. When you see the countdown screen, click Options before the countdown reaches
zero:
3. Click the Tools tab to show the descriptions of the first three tools:
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and the More Tools tab to show the description of the Backup Assistant:
DELETE CLICKFREE DATA
Delete Clickfree Data is used to remove all backed-up content from all computers that
have been backed up on your iPod.
At the same time:
•
•
•
Custom extensions are removed
File search locations and file-type selections are ‘forgotten’
Files you have asked to be excluded from future backups are once again eligible
for backup
After you Delete Clickfree Data you can no longer restore any previously backed-up
content. However, your iPod can still be used for new backups.
Clickfree never erases anything other than the backups it has performed. The music on
your iPod is left untouched and is never erased.
If you want to remove only the content that was backed up from one computer, see “To
remove a computer” on page 113.
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Advanced topics (iPod)
To delete all backups from your iPod:
1. On the Tools screen click Delete Clickfree Data.
2. If you really want to remove all backed-up content from your iPod, check the
checkbox and click OK.
Warning: Once you have deleted your Clickfree data there is no way to recover any
backed-up content from your iPod.
Clickfree may take several minutes to erase all of the content, depending on
the amount of content backed up on your iPod.
UPDATING CLICKFREE SOFTWARE
From time to time Clickfree software is upgraded to provide new or enhanced features.
You can:
•
•
Have Clickfree check for updates each time you connect it to your computer –
this is the default action, you don’t need to do anything
Manually check for updates
In both cases your computer needs to be connected to the internet for updated software
to be found and installed.
♦
To check automatically for updates:
Clickfree automatically looks for updates when it is connected to your computer and
you have a connection to the internet. To ensure this feature is on, make sure that the
checkbox Automatically check for software updates is checked on the Tools screen:
.
Every time that you connect Clickfree to your computer it automatically checks for
updated software and, if an update is available, prompts you to download and install it.
♦
To stop checking automatically for updates:
Make sure that the checkbox Automatically check for software updates is unchecked on
the Tools screen:
.
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Advanced topics (iPod)
To check manually for updates:
1. On the Tools screen click Update. Clickfree checks for available updates.
If the software in your Clickfree Transformer SE and your computer is up to date,
click OK on the dialog that pops up.
If an update is available, Clickfree shows you what progress is being made in
downloading the update and updating your software:
Warning: While a software update is taking place it is very important for you not to
remove the Clickfree Transformer SE from your computer and not to turn off
or restart the computer until the update is complete.
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2. To see details of enhancements and fixes included in this update, click Details:
3. When the software update is complete, unplug the Clickfree Transformer SE and
plug it in again for the update to take effect.
INTERFACE LANGUAGE
♦
To choose which language is used in the Clickfree screens:
When you start Clickfree, it automatically uses the language that Windows is set for.
If you want to change the language that Clickfree uses, click the arrow at the right of the
language box and choose the language you prefer.
BACKUP REMINDER AND SCHEDULED BACKUPS
Clickfree can remind you to back up your files by installing the Backup Assistant. This
puts a handy icon in the bottom right corner of your screen.
From this icon you can decide how often to be reminded to back up, can start a backup,
and can display or hide the Backup Assistant window.
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BACKUP ASSISTANT
♦
To install the Backup Assistant:
•
On the More Tools window, click Install Backup Assistant:
The Clickfree icon
screen.
is installed in the bottom right corner of your computer
THE CLICKFREE TRAY ICON
The icon may be one of three colors:
•
•
•
Clickfree Transformer SE and your iPod are attached to your
Green –
computer
Red –
You have exceeded the number of days set in the backup reminder, it is
time to back up
Grey –
Clickfree Transformer SE and your iPod are not attached to your
computer
You can right-click on the icon to display a menu:
The menu items depend on the colour of the icon, but in general allow you to:
•
•
•
•
•
•
show or hide the Backup Assistant window
start a backup – can also be done from the Backup Assistant
set a reminder – can also be done from the Backup Assistant
uninstall the Backup Assistant
view the Reminder version
close (Exit) the Backup Assistant.
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Advanced topics (iPod)
To set a schedule for back ups:
1. Click the Clickfree icon
in the bottom right corner of your computer screen to
show the Backup Assistant:
2. Click Click here to schedule unattended backups.
3. Check Enable Schedule, and set the start time and frequency of the backups.
4. Click OK.
5. Ensure that your Transformer SE and iPod are connected to your computer at the
time and on the days that unattended backup is to take place.
Note:
Backup will run as scheduled using the backup settings you set in “How do I
change how Clickfree does backups?” on page 79, if you have chosen file types
and locations, or as described in “How do I start using my Clickfree
Transformer SE?” on page 74 if you have not chosen file types and locations.
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To set the number of days before Clickfree reminds you to back up:
1. Click the Clickfree icon
in the bottom right corner of your computer screen to
show the Backup Assistant:
2. In the Set Reminder pane, choose how often you want to be reminded.
3. Click OK.
Each time you start your computer, and have not backed up within the reminder
period, you will see a reminder of how long it has been since you last backed up
your files:
♦
To temporarily disable reminders:
Set the number of days to none.
♦
To stop getting reminders:
1. Right-click the Clickfree icon
2.
in the bottom right corner of your computer screen:
Click Uninstall.
The icon disappears, and reminders are permanently disabled.
If you want to see reminders in the future, you can install them again. See “Backup
Assistant” on page 120.
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HOW DO I ADD/REMOVE/EDIT FILETYPES?
In addition to allowing you to choose to back up pre-defined file types within the predefined categories, Clickfree has a category called Custom Extensions to which you can
add file types that are not included in the pre-defined categories.
You can add, remove, and change file types using the Choose File Types screen:
♦
To add a file type:
1. Click Add File Type:
2. Type the extension for the new file type, and click Save.
The new file type is added to Custom Extensions:
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To remove a file type:
1. Click a file type in Custom Extensions, and click Remove File Type:
2. Click Yes.
The file type is removed from Custom Extensions:
♦
To change a file type:
1. Click a file type in Custom Extensions, and click Edit File Type:
2. Type the new extension for the file type, and click Save.
The file type in Custom Extensions is modified.
3. When you are finished working with custom extensions, click Next > and continue
with choosing locations to be searched.
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HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP?
You already saw how to choose file categories for backup in “Choosing categories of
content to be backed up – required” on page 81.
You can also expand each category and select or unselect individual file types that make
up that category.
Note: When a category is selected or unselected by checking or unchecking its checkbox, all
of the file types that make up that category are also selected or unselected.
♦
To select one or more file types in a category:
1. Click the + to the left of the checkbox. This expands the category list to show the file
types that make up that category, and changes the + to a -:
2. You can now choose the individual types of file you want to include in the backup
by adding and removing checkmarks in the checkboxes.
You collapse the category again by clicking the - .
3. If you need to back up file types that are not in any category, see “How do I
Add/Remove/Edit filetypes?” on page 123 for details of how to add a new file type.
4. When you are finished selecting file categories and file types, click Next > and
continue with choosing locations to be searched.
CAN I EXCLUDE A FILE FROM BACKUP?
After you have completed a backup, you can review the backed-up files and not only
delete individual files from the backup, but also ensure that these files are never backed
up again.
For details, see “To work with the file(s) you have selected” on page 108.
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HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE?
On the Restore From screen you can click checkboxes to select the category whose files
you want to restore.
You can also:
•
•
•
Select backed-up files within a category
Browse through folders that contain backup files
Search for backed-up files by file type, file date, and file name
Files selected by each of these means are included in the restore.
♦
To select files within a category:
1. Click Advanced then click the category name.
All files in that category are shown in the Search Files screen.
2. Select the files to be restored, and click Next >.
You are returned to the Restore Summary screen where you can make more
selections.
3. If you are finished selecting files, click Next >.
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Advanced topics (iPod)
To select files by browsing:
1. Click Advanced then click the Browse Files tab then click the +
expand the view.
to
2. Select the files to be restored, and click Next >.
You are returned to the Restore Summary screen where you can make more
selections.
3. If you are finished selecting files, click Next >.
♦
To select files by searching:
1. Click Advanced then click the Search Files tab.
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2. Select the combination of File Type, File Date, and File Name that should find the
files you want to restore:
These selections are combined so that only files that match all of them are found – in
this case only files in the category Photos, and created/last changed within the last
year, and with names starting with ‘inuk’.
•
•
•
File Type – select a category
File Date – select the time period within which the files were created or changed
File Name – type a “mask” to select files:
Type whatever you can remember of the file names you want to find, and
substitute:
•
•
•
? for one character, meaning that character can be anything at all
* for any number of characters, meaning these characters can be anything
at all
For example, assume that the File Type and File Date selections would include
them:
• To find all files whose names begin with ‘08Dec’, type ‘08Dec*’ – this will
find 08Dec_LetterToMary.doc, but not 2008DecemberExpenses.xls
• To find all files with ‘Dec’ anywhere in the name, type ‘*Dec*’ – this will
find 08Dec_LetterToMary.doc, 2008DecemberExpenses.xls, etc
• To find all files with ‘n’ as the second character of the name, type ‘?n*’ –
this will find IndiaSlides.ppt, inukshuk5.jpg, but not 5inukshuk.jpg
• To find all files of type ‘doc’ or ‘docx’, type ‘*.doc*’ – of course, this will
also find any files that have type ‘doczzz’ as well
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3. Click Search.
Files that match all of your search criteria are displayed.
4. Select the files to be restored, and click Next >.
You are returned to the Restore Summary screen where you can make more
selections.
5. If you are finished selecting files, click Next >.
HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO?
On the Select Location to Restore Files screen you can choose:
•
•
the disk drive to restore content to (if you have more than one)
the folder on that drive to use
If any drive does not have enough space for the content to be restored, the drive letter
and free space are ‘greyed’:
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To select another drive and/or folder to restore to:
1. Select the drive to restore to.
The folder that will be used is shown below the drives.
2. To change the folder, click Change Folder and select the folder you want.
As usual, click + to expand a folder, - to collapse the folder again.
3. To create a new subfolder, click New Folder, type the folder name, and click OK.
4. Click Next >, and continue with “Choosing categories of content to be restored” on
page 96.
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DELAYED WRITE FAILED, OR UNSAFE REMOVAL OF DEVICE
Note:
Sometimes when you unplug the Transformer SE you will see a window that
tells you that there was a delayed write failure:
This is nothing to be concerned about – the message can safely be closed and
ignored.
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Legal stuff
Legal stuff
Clickfree and the Clickfree logo are trademarks or registered trademarks of Storage
Appliance Corporation.
Other product names used in this guide are recognized as trademarks or registered
trademarks of their owners.
The information contained in this guide is provided by Storage Appliance Corporation and while we
try to keep the information up-to-date and correct, we make no representations or warranties of any
kind, express or implied, about the completeness, accuracy, reliability, or suitability of the
information or related products. Any reliance you place on such information is therefore strictly at
your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or
consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits
arising out of, or in connection with, the use of this information or related products.
The specifications and performance of the products manufactured by Storage Appliance
Corporation and featured in this publication may be changed without notice.
Copyright © 2009 Storage Appliance Corporation. All rights reserved.
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