Setup guide | Compaq 1400 Laptop User Manual

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Notice
© 2000 Compaq Computer Corporation
COMPAQ, Presario, and the Compaq logo Registered in U.S. Patent and Trademark Office.
Microsoft, Windows, are trademarks of Microsoft Corporation.
Intel, Pentium are trademarks of Intel Corporation.
All other product names mentioned herein may be trademarks or registered trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
The information in this publication is subject to change without notice and is provided "AS IS" WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS
INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR
ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES
WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING
SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY
AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE,
TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
The limited warranties for Compaq products are exclusively set forth in the documentation accompanying
such products. Nothing herein should be construed as constituting a further or additional warranty.
Compaq Presario Mobile Internet PC 1400 Series
Second Edition (September 2000)
Part Number 183105-002
CONTENTS
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Where Can I Find Information?. . . . . . . . . . . . . . . . . . . . 1-2
Symbols and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Chapter 2 Your Notebook at a Glance . . . . . . . . . . . . . . . . . 2-1
Front of Your Presario Notebook . . . . . . . . . . . . . . . . . . 2-2
Left and Right Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Chapter 3 Using Your Notebook . . . . . . . . . . . . . . . . . . . . . 3-1
Power on! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Display Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Internet Zone Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Storage Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Notebook Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
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CONTENTS-I
Chapter 4
Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
TV-Out Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Anti-Virus Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Software and Hardware . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Chapter 5
Using the CD or DVD Drive . . . . . . . . . . . . . . . . . . 5-1
Insert and Remove Discs . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Audio Files, Audio CDs, and Video Discs . . . . . . . . . . . 5-5
DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Video Display Options . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
CD-RW Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Chapter 6
Let’s Go Surfing . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Basic Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Search Engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Chapter 7
Caring for Your Battery . . . . . . . . . . . . . . . . . . . . . 7-1
Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Battery Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Chapter 8
Service and Support . . . . . . . . . . . . . . . . . . . . . . . 8-1
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Backup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Hard Disk Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Hard Disk Space Management . . . . . . . . . . . . . . . . . . . 8-9
System Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
CONTENTS-ii
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Chapter 9 Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Basic Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . 9-3
Solutions Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
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CONTENTS-III
CONTENTS-iv
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Introduction
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Where Can I Find
Information?, 1-2
Symbols and Graphics, 1-4
Safety, 1-5
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Congratulations! As the owner of a new PresarioTM Notebook
computer, you have joined the world-wide community of
mobile computer users. Once your Notebook is set up and
connected to the Internet, you can explore vast regions of
information, entertainment, and services online.
The Beyond Setup Guide is designed for both experienced
computer users and beginners. This easy-to-scan guide helps
you find the information you want as quickly as possible. It’s
also designed to familiarize you with the following:
•
Features you’ll want to
try during the first few
days or weeks
•
Keeping your Notebook
running smoothly
•
Solving common problems
as they occur
INTRODUCTION 1-1
Where Can I Find
Information?
This section describes
the documentation that
came in the box with your
new Notebook.
Printed Documents
Your new Presario Notebook computer came with printed
documents containing helpful reference information.
If you have access to the Internet, you can also view
these and other documents on the Compaq Web site at
www.compaq.com/mypresario.
Note: Additional documents to those described here may vary per region.
Easy Setup Poster
The Compaq Web site is
available worldwide. As you
explore the Internet, stop at the
following address for
information about products,
services, and special offers:
www.compaq.com
This poster shows you how to set up your Notebook. When
you finish, fold the poster and store it with your documents
for future use. For more information about the hardware that
came with your new Notebook, see “Your Notebook at a
Glance” later in this guide.
Beyond Setup Guide
This easy-to-scan guide explains how to set up your Notebook
and get acquainted with its features. It also introduces:
•
Common computer tasks
•
The Internet
The Beyond Setup Guide is
also available on the Compaq
Web site:
•
Notebook maintenance
•
Solutions for computer problems
www.compaq.com/mypresario
•
Compaq service and support tools
Note: Some features described in this guide may not be available on all
models or in all geographic regions.
Safety and Comfort Guide
This document explains how to protect your equipment from
damage, protect yourself from injury, and ensure your
comfort while using your Notebook.
1-2
INTRODUCTION
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Warranty Certificate
The warranty details the Compaq commitment to service
during the warranty period. Keep the warranty certificate in a
safe place for future reference.
Presario Operating System Manual
The Presario Operating System Manual explains how to
communicate with your Notebook using the Microsoft®
Windows® operating system. It also introduces:
•
File Management, which covers creating, saving, deleting,
renaming, and moving files
•
Customizing the Windows desktop
•
Using the Windows online Help
Note: The illustrations shown and the features described in this document
may differ slightly from your Presario Notebook computer.
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INTRODUCTION 1-3
Symbols and
Graphics
Symbols
The following words and symbols have special meaning in
this guide and in the electronic documentation:
Important information that
may help you solve a
problem.
Helpful hints that make
using your Notebook easier
and faster.
Another document or
another page in this
document that has related
information.
Failure to follow directions
may result in bodily harm or
loss of life.
< Caution:
Failure to follow directions
may result in equipment
damage or data loss.
Graphics
The illustrations shown and the features described in
this document may differ slightly from your Presario
Notebook computer.
1-4 INTRODUCTION
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Safety
Disconnecting Your Notebook
from the Power Source
To shut down your Notebook properly, complete the
following steps:
To reduce the risk of electric
shock and damage to the
equipment, read the Safety and
Comfort Guide.
1. Close all open programs.
2. On the Windows taskbar, click Start, then click
Shut Down…. The Shut Down Windows dialog
box is displayed.
3. Select the Shut Down option.
To protect your equipment from
power surges, plug all power
cords into a high-quality surge
protector. If you have a
dedicated telephone line for the
modem, buy a surge protector
with a telephone jack.
After your Notebook is
safely disconnected from
AC power and the phone line,
you can run your Notebook
on battery power.
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Note: If the Notebook does not turn off automatically, then press and hold
the Power button until it shuts down.
4. Unplug the power cord from the wall outlet and unplug the
modem line from the wall jack.
Protecting Your Notebook During an Electrical
Storm
During an electrical storm, take the following precautions to
protect your Notebook from damage:
•
Immediately disconnect your Notebook from the power
source.
•
If you are not using a surge protector, unplug all power
cords from the wall outlets.
•
Disconnect your Notebook from the wall outlets.
•
Turn off the power button on all surge protectors.
•
If a telephone line from your Notebook is plugged directly
into the wall jack (without going through a surge
protector), unplug the line from the wall jack.
INTRODUCTION 1-5
1-6
INTRODUCTION
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Your
Notebook
at a Glance
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Before you begin using your new Presario Notebook
computer, you’ll want to look at some of the basic
components.
Front of Your Presario
Notebook, 2-2
Left and Right Panels, 2-6
Back Panel, 2-7
Underside, 2-8
To open your Notebook, slide the 1 Display Release Latch
to the left and gently lift the lid.
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Front of Your
Presario
Notebook
Common Features
Open your Notebook and
take a look at these
components:
•
Common Features
•
Internet Zone Buttons
and Lights
•
Function Keys
•
Status Display and CD/
DVD/MP3 Controls
“Turning Your Notebook On
and Off” later in this guide to
learn more about how to start
and shut down your Notebook.
“TouchPad” later in this guide
for more information on using
the TouchPad.
2-2
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1
2
3
4
Display
Series Number
Keyboard
TouchPad
5
6
7
8
Speaker Ports
Left TouchPad Button
4-Way Internet Scroll Buttons
Right TouchPad Button
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Internet Zone Buttons and Lights
“Reprogramming Your Internet
Zone Buttons” in Chapter 3 of
this guide to learn how to
program the Internet zone
buttons to suit your needs.
Note: Before using these buttons, you must have access to the Internet.
1 Instant Internet Access Button
2 Instant E-mail
Button
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Button
Description
3 Retail Central
4 Power Button
Default Button Action
¦
Instant Internet
Access
Provides your daily start point to the
Internet. It connects you to a personalized
Web page filled with local weather, news,
sports, and financial information.
¤
Instant E-mail
Provides you with one-touch access for
sending and reading your e-mail.
Retail Central
Provides instant connection to your
computer store and a variety of leading
consumer companies.
Y OUR NOTEBOOK AT A GLANCE 2-3
Function Keys
To access these features,
press and hold down the
Fn key, press the numbered
function key, and then release
both keys simultaneously.
When the MP3 button is lit, the
F9-F12 function keys control
the MP3 player. When the MP3
button is not lit, the F9-F12
function keys control the CD or
DVD player.
The following keys are assigned:
Button
Description
F1
User-programmable favorite program launch key
F2
User-programmable favorite program launch key
F3
Switches between the display and external monitor in the
following order:
Display
External Monitor
Display and External Monitor
TV Out
F4
Sleep
F5
Contrast control down (on select models)
F6
Contrast control up (on select models)
F7
Brightness control down
F8
Brightness control up
F9
CD, DVD, or MP3 play/pause
F10
CD, DVD, or MP3 stop
F11
CD, DVD, or MP3 previous track
F12
CD, DVD, or MP3 next track
* A DVD or CD-RW drive are available on select models.
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Status Display and CD/DVD/MP3
Controls
Note: To mute sound, press the volume down (-) and volume up (+)
buttons simultaneously.
1 Power Light/Sleep Mode
8 Previous Track Button
2 Battery Charge Light/Low
9 Microphone Connector
3 AC Adapter Light
- Play/Pause Button
4 Num Lock Light
q Headphone Connector
5 Caps Lock Light
w Next Track Button
6 MP3 Button
e Volume Up Button
Light
Battery Light
7 Volume Down Button
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Left and
Right Panels
Components on Left Side
Take a look at the left
and right sides of your
Notebook. This is where
the battery and PC Card slot
are located.
PC Cards are credit card-sized
removable options that
expand the capability of
your Notebook.
1 PC Card Slot (Type I or II)
2 PC Card Eject Button
Components on Right Side
1 CD, DVD, or CD-RW
Drive
3 CD, DVD, or CD-RW
Manual Eject Hole
2 CD, DVD, or CD-RW
Eject Button
2-6
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Back Panel
Components on Back
Take a look at the back of
your Notebook. This is
where you connect external
hardware such as a printer or
external monitor.
“Attaching Hardware
Devices” later in this guide for
more information on attaching
external devices.
Fan Vent
Security Slot
! Modem Connector
" Ethernet Port
# S-Video Out
$ External Monitor (VGA) Port
% 2 USB Ports
& AC Adapter Connector
Note: An Ethernet Port may not be available on all models or in all
geographic regions.
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Underside
Components on Underside
Here is what’s on the
underside of your Notebook.
This is where the memory
compartment and the
modem are located.
Before calling Compaq
Customer Support you
will need the serial number
from the underside of
your Notebook.
1 Battery Compartment Door
2 Model and Serial Number
4 Battery Release Switch
5 Memory Compartment
3 Mini PCI Type IIIB
6 Business Card Holder
Compartment
2-8
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Using Your
Notebook
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Your Presario Notebook computer is designed for easy setup,
use, and upgrading. In this chapter, you’ll become familiar
with your Notebook features.
Power on!, 3-2
TouchPad, 3-7
Display Options, 3-12
Internet Zone Buttons, 3-14
Storage Drives, 3-16
Security, 3-17
Notebook Options, 3-20
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Power on!
Plugging and Unplugging AC Power
This section helps you get
your Notebook set up and
running.
Do’s
•
Plugging and
Unplugging AC Power
•
Turning Your Notebook
On and Off
•
Using Battery Power
The Easy Setup Poster and the
“Government Approvals”
section in the Safety and
Comfort Guide for worldwide
power cord information.
To reduce the risk of electrical
shock, fire, or damage to the
equipment, do not use
converter kits sold for
appliances to power your
Notebook. Use only the
Compaq adapter that came
with your Notebook or a
Compaq replacement part.
•
Ensure that you can reach
the electrical outlet easily.
•
Unplug the AC adapter
from the electrical outlet
when you want to
disconnect AC power from
your Notebook.
•
Grasp the cord by the plug to unplug it from the
electrical outlet.
Don’ts
•
Do not leave the AC adapter plugged into the electrical
outlet when it is not connected to your Notebook.
•
Do not place anything on power cords or cables. Arrange
them so that no one accidentally steps on or trips
over them.
Surge Protectors
Using surge protectors and line conditioners can substantially
reduce the risk of electrical shock and aid in protecting your
Notebook from power-source problems.
During a power surge, the voltage level of electricity coming
into your Notebook can increase and cause data loss or system
damage. Protect your Notebook and peripherals by
connecting them to a surge suppressor, which absorbs voltage
surges and prevents them from reaching your Notebook.
Caution: High voltages can enter your Notebook through the
phone line connected to the modem. To protect your Notebook
during electrical storms, use a telephone line surge protector.
3-2
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Why Use AC Power When I’ve Got a Battery?
When you’re not on the go, you’ll want to use your
Notebook’s AC adapter to supply power. This ensures that the
battery is always charged.
When your Notebook does not have a charged battery, you
should save your work and turn off your Notebook before
unplugging it from the AC power supply.
Turning Your Notebook On and Off
When a charged battery is in
your Notebook, you can simply
unplug it from AC power. Your
Notebook automatically
switches to battery power.
To turn on your Notebook, press
the Power › button, which is
located at the top of the
keyboard.
To turn off your Notebook
properly, complete the
following steps:
1. Save your work and exit all open programs.
2. Click the Start button, then click Shut Down, and select
the Shut down option.
Hibernation is a state of
no-power consumption.
When your Notebook enters
this mode, the contents of
the memory are saved to
the hard disk and your
Notebook is powered off. When
you power your Notebook on
again, your Notebook returns
to the same screen or location
before it entered Hibernation.
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3. Click the OK button. After a few seconds, your Notebook
will turn off.
Note: If your Notebook is not responding, press and hold down the Power
button until your Notebook shuts down.
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Power Button Functionality
When your Notebook is on, pressing the Power › button
places your Notebook in Hibernation mode. The settings for
the Power button are as follows:
•
Press and release once to enter Hibernation mode.
•
Press and hold down to shut down your Notebook.
Note: You should only press and hold down the Power › button to
shut down your Notebook if it is locked up or not responding. Compaq
does not recommend that you turn off your Notebook using this
method under normal circumstances. To turn off your Notebook
properly, refer to the procedure above.
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Using Battery Power
Inserting the Battery
Your Notebook contains a
lithium ion or nickel metal
hydride battery pack. Improper
handling of the battery pack
can result in fire and chemical
burns. Do not disassemble,
crush, puncture, short external
contacts, dispose of in water or
fire, or expose to temperatures
higher than 60° C (140° F).
Replace only with the Compaq
battery pack specified for your
Notebook.
To insert your battery into the battery compartment, complete
the following steps:
1. Save your files.
2. Turn your Notebook bottom side up.
3. Slide the battery release latch toward the
Notebook display.
4. Slide the battery compartment door to the left,
then lift up .
“Caring For Your Battery”
later in this guide.
The battery charges whether
your Notebook is on or off. It
continues charging until the
battery is fully charged or the
AC power is disconnected.
If you will not be using your
Notebook for an extended
period of time, Compaq
recommends that you unplug
the electrical cord from the
outlet and remove the
battery while your Notebook
is not in use.
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5. If a battery has been previously installed, use the tab on the
battery to pull the battery out.
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6. Insert the new battery into the compartment with the label
side turned up.
7. Close the battery compartment door.
Charging the Battery
To charge the battery, insert the battery in
the battery compartment and connect your
Notebook to AC power. Leave your
Notebook plugged into the electrical outlet
until the Battery Charging icon is no
longer displayed. This ensures that the
battery is fully charged.
3-6
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TouchPad
Using the TouchPad Instead of a Mouse
In this section you’ll learn
how to select, click,
and double-click with
the TouchPad:
•
Using the TouchPad
Instead of a Mouse
Just like the mouse, the
TouchPad lets you draw lines or
point to items on the Windows
desktop. Try dragging the pointer
across the screen by gently
dragging your finger across the
TouchPad.
•
Tapping and DoubleTapping
Note: To prevent accidentally selecting an item, the TouchPad has been
lowered.
•
Edge Motion
“Caring for Your Presario
Notebook” later in this guide
for tips on keeping your
TouchPad clean.
Left-Click
To left-click, press the Left TouchPad button. It is located
directly below the TouchPad. The left TouchPad button works
as the select or drag button. To double-click an item, move the
pointer over the item and press the left TouchPad button twice
in rapid succession.
Right-Click
“Attaching Hardware
Devices” later in this guide to
learn how to attach an external
mouse.
The right TouchPad button located directly below the
TouchPad works as the context menu or special drag button.
Press the Right TouchPad button to get context-sensitive
options.
4-Way Internet Scroll
The 4-Way Internet Scroll pad is the equivalent of the up,
down, left, and right buttons of the scroll bar on the side and
bottom of your screen. To view other areas of a document or
browser window, press the pad buttons in the desired
direction.
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The pointing keys of the 4-Way Internet Scroll pad can also
be programmed to perform specific functions. For example, if
you want your 4-Way Internet Scroll pad to serve as a
gamepad for certain software applications or games, you can
assign specific actions to each key.
To assign a function to the 4-Way Internet Scroll pad,
complete the following steps:
1. From the Windows desktop, click Start, point to Settings,
and then click Control Panel.
2. Double-click the Mouse Z icon to open the Mouse
Properties dialog box.
3. Select the Button Actions tab, then select the button and
action you want to assign.
To further customize the 4-Way Internet buttons, you can also
create your own actions to assign. For example, if you want to
open a software application with a single press of a button,
complete the following steps:
1. From the Button Actions tab, select the button you want to
assign a new task.
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2. From the drop down list, select Record and play a
sequence of keystrokes.
3. The Record a Sequence of Keystroke dialog box
displays. Click the Start button to begin recording the
keystrokes to assign to the 4-Way Internet Scroll button.
4. Click Stop when you have finished recording.
Note: The 4-Way Internet Scroll pad is only functional with some software
applications.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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U SING Y OUR NOTEBOOK
3-9
Tapping and Double-Tapping
Your TouchPad has a tapping feature that works like the left
mouse button. If enabled, you can tap once on the TouchPad
to select an object and tap twice to double-click.
To get additional help for
setting advanced TouchPad
features, click the ™ button or
select Help from the Mouse
Properties dialog box
To help prevent accidental
pointing while typing, drag
the PalmCheck slider
towards maximum.
Note: Your TouchPad has been lowered within the Notebook case to
prevent accidental pointing while typing.
To turn on the tapping feature, complete the following steps:
1. From the Windows desktop, click Start, point to Settings,
and then click Control Panel.
2. Double-click the Mouse Z icon to open the Mouse
Properties dialog box.
3. Select the Touch tab and click the Tap to Click check box
to turn on the tapping feature.
4. Click OK to accept the changes and close the dialog box.
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Edge Motion
Edge Motion allows you to continue to scroll once your finger
reaches the edge of the TouchPad. When this feature is turned
on, the window continues to scroll until you lift your finger.
To turn on Edge Motion, complete the following steps:
1. From the Windows desktop, click Start, point to Settings,
and then click Control Panel.
2. Double-click the Mouse Z icon.
3. Click the Edge Motion tab.
4. Select When Dragging, Always, and When Scrolling to
turn on Edge Motion.
5. Click OK to accept the changes and close the dialog box.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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U SING Y OUR NOTEBOOK 3-11
Display Options Changing Resolution
•
Changing Resolution
If the display only fills part of the screen or the default
resolution does not suit your needs, you may want to adjust
the display resolution.
•
Adjusting Brightness
To change the display resolution, complete these steps:
In this section:
1. On the Taskbar, click the Start button, point to Settings,
and then click Control Panel.
Your Notebook’s display is
already set to its optimal
resolution. Compaq
recommends changing
the resolution setting only
if you encounter problems.
2. Double-click Display to open the Display Options dialog
box, and then click the Settings tab.
3. Under Screen area, click the resolution slider and drag it
to the desired resolution.
4. Click OK to accept the new settings, then close the
Control Panel window.
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Adjusting Brightness
Key combinations such as the
example, Fn+F7, mean that
you should press and hold
down the Fn key, press the F7
key, and then release both keys
simultaneously.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
1400 S ERIES
If your display is too faint or too bright, the brightness
controls may not be set properly. To increase the display
brightness, press Fn+F7. To decrease the display brightness,
press Fn+F8.
U SING Y OUR NOTEBOOK
3-13
Internet Zone
Buttons
The Internet Zone buttons,
located above your
Notebook’s keyboard,
automatically connect you
to the Internet. These
buttons give you onetouch access to your
most frequently used
Internet activities.
Reprogramming the Internet Zone
Buttons
You can reprogram the Internet Zone buttons to reflect your
personal preferences.To reprogram your Internet Zone
buttons, complete the following steps:
1. From the Windows taskbar, click Start, click Programs,
then select Control Panel.
2. Double-click the Easy Access Internet Zone ¸ icon
The Compaq Easy Access Buttons Support Software
screen displays.
This section covers:
•
Reprogramming the
Internet Zone Buttons
3. Select the Easy Access Internet Button you wish to
program.
“Front of your Presario
Notebook” in Chapter 2 of this
guide for descriptions of each
button and its default action.
4. When your Internet Service Provider logon screen appears,
enter the required password. Your Notebook accesses the
Presario Internet Keyboard II web site.
5. Select an ISP.
3-14 U SING Y OUR NOTEBOOK
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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6. If the ISP you frequently use is not listed, you can specify
your own.
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U SING Y OUR NOTEBOOK
3-15
Storage Drives
Identifying Your Storage Drives
This section covers:
Your diskette drive, hard drive,
and CD, DVD, or CD-RW drive
are designated with letters of the
alphabet, as well as with icons.
•
Identifying Your Storage
Drives
To determine your drive letters,
complete the following steps:
On selected models, Compaq
provides a back-up utility
(or system save) that allows
you to save your data and
applications to a partitioned
drive located on your hard
disk. To determine the total
hard disk size, add the size
of both the C and D
drives together.
1. From the Windows desktop,
double-click the
My Computer G icon.
The icons for each drive
and corresponding drive
letters are displayed in the
My Computer window.
Q
Local Disk _______
Hard Drive
ž
Drive _______
CD, DVD, or CD-RW Drive
2. Use the icons to the right to identify your drive.
Note: Your Notebook comes with either a CD, DVD, or CD-RW drive.
Using the External USB Diskette Drive
(available on select models)
An optional external USB diskette drive is available for some
Notebook models. To use an external USB diskette drive:
1. Connect the diskette drive to the rear of your Notebook.
2. Once the external USB diskette drive is connected, the
drive will perform as any diskette drive. Insert a diskette
into the front of the external USB diskette drive to begin
using this drive for external storage.
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Security
In this section:
•
Using the Security Slot
•
Power-On Password
Using the Security
Slot
To use the security slot
found on the back of your
notebook, complete the
following steps:
1. Insert a locking device
(such as a Kensington
lock) into the security
slot.
2. Turn the locking device clockwise 90 degrees.
To remove the locking device, turn the locking device
counter-clockwise 90 degrees and remove the device from the
slot.
Power-On Password
Pressing the F9 key at
any point within the setup
returns your Notebook to the
default settings.
You can set a power-on password that
will secure the information you store
on the hard disk. When turning on
your Notebook, this password must be
entered before you can access your
files.
Setting the Password
To set the power-on password, complete the following steps:
1. Press the Power button to turn on your Notebook.
2. After the Compaq logo is displayed, a cursor is shown in
the upper right corner of the screen for a few seconds.
While the cursor is visible, press the F10 key.
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U SING Y OUR NOTEBOOK
3-17
Caution: F10 Setup is for experienced users only. Changing
settings may affect the functionality of your Notebook.
3. Using your arrow keys, select the Security option from the
menu bar.
4. Move to Set Supervisor Password. Press the Enter key.
5. Set your personal password, and press the Enter key. You
must confirm the password and press the Enter key again.
Caution: Write your password down in a secure location. If you
forget or lose your password, a Compaq service technician must
reset your Notebook for you to be able to access your files.
6. Move to Password on boot using the + or - keys to
select Enable.
7. Using the arrow keys, select Exit from the menu bar.
8. Make sure that Exit Saving Changes is selected. Press the
Enter key.
9. Select Yes to save your changes and exit.
Your power-on password is now set. Every time you turn on
your Notebook, resume working from hibernation mode, or
access F10 Setup, you must enter this password.
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Removing the Password
To remove a power-on password, complete the following
steps:
1. Access F10 Setup as above, enter your current password,
and press the Enter key. In the spaces to enter your new
password and confirm new password, press the Enter key.
Press the Enter key again to exit the screen.
2. Move to Password on boot using the + or - key to
select Disable.
3. Using your arrow keys, select Exit from the menu bar.
4. Make sure that Exit Saving Changes is selected. Press the
Enter key.
5. Select Yes to save your changes and exit.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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U SING Y OUR NOTEBOOK
3-19
Notebook
Options
This section covers some
ways to create a customized
look for your Notebook.
Personalizing Your Notebook
With the following options, you can create a personalized
look and feel for your Notebook:
•
Replaceable MyStyle Accents in various colors
•
Compaq wallpaper images to match your MyStyle
Accents. Additional wallpaper images are available at:
www.compaq.com/athome/colors
•
3-20 U SING Y OUR NOTEBOOK
Business card holder located on the bottom of the
Notebook
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Common
Tasks
,Q7KLV&KDSWHU
Now that your Presario Notebook computer is set up and
running, you may want to explore and learn about some of the
common tasks performed by your Notebook.
TV-Out Connection , 4-2
Software and Hardware,
4-7
Software and Hardware, 4-7
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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COMMON T ASKS 4-1
TV-Out
Connection
With TV-Out connection,
you can play games on a
bigger screen or watch DVD
movies on a TV rather than
your Notebook display.
This section helps
you to complete the
following tasks:
Connecting and Enabling TV-Out
To connect your Notebook and your television, you need an
S-video cable to plug into your TV, VCR, or other device.
These cables can be purchased in a retail TV store or a
computer store.
If you do not have S-video capability on your TV, a special
adapter may be purchased from an electronics store.
To connect and enable TV-Out, complete the following steps:
1. Connect your Notebook and your television with an
S-video cable.
•
Connecting and
Enabling TV-Out
2. From the Windows taskbar, click Start, point to Settings,
then click Control Panel.
•
Adjusting the Television
Screen
3. Double-click the Display & icon to open the Display
Properties dialog box and then click the Settings tab.
•
Switching Between
Displays
4. Click the Advanced button to open the dialog box and
then click the Display Device tab.
4-2 COMMON T ASKS
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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5. Select a Display Device.
6. Select a Multi-monitor Device.
7. Select a TV Standard format.
8. Click Apply to accept the changes and then click OK to
exit the dialog box.
9. If your Notebook asks you to restart Windows, click OK
for the new settings to take effect.
At this time, the display may be rolling. To correct this
problem, you must re-set your TV format. Follow the steps
listed above to re-set your TV format.
The resolution of your
Notebook display is much
greater than the resolution
of your TV. Image quality on
the TV varies from application
to application. Text viewed on
a TV may have reduced quality
Adjusting the Television Screen
After you have enabled your television, you may need to
adjust the size or location of the image on your screen.
To make adjustments to your display, complete the following:
1. From the Windows taskbar, click Start, point to Settings,
then click Control Panel.
2. Double-click the Display & icon to open the Display
Properties dialog box and then click the Settings tab.
3. Click the Advanced button to open the dialog box, and
then click the Displays tab.
4. Click the right corner of the TV button.
a. To change the brightness, contrast, or color saturation,
click the Attributes tab and then click and drag the
sliders to the desired settings.
b. To change the position and screen size, click the
Adjustments tab and click the appropriate buttons to
adjust as necessary.
5. Click OK to exit both dialog boxes.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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COMMON T ASKS 4-3
Switching Between Displays
You can switch between your television and your display or
external monitor by pressing Fn+F3. The order in which they
change is:
“Playing a DVD Movie on a
TV” later on in this guide.
4-4 COMMON T ASKS
•
Display
•
External Monitor
•
Display and External
Monitor
•
TV-Out
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Anti-Virus
Software
Compaq provides anti-virus
scanning and free software
updates for one year through
the Internet.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Using Anti-Virus Software
A virus is a program that attaches
itself to a file on your Notebook
and then spreads from one file to
another. Viruses can damage
data, cause computers to
malfunction, and display
annoying or offensive messages.
Some viruses may go unnoticed
for long periods of time because
they are activated on a certain
date or time. Protect your
Notebook from a virus by:
•
Using an anti-virus scanning program to scan for viruses
on your drives or diskettes. This scanning program is
located in the Start menu. If you need help using the
program, select Help in the menu bar.
•
Backing up your files periodically to diskettes, a separate
hard drive, or a high-capacity storage drive.
•
Write-protecting diskettes. A virus cannot infect a
write-protected diskette.
•
Obtaining all software from reputable sources and
checking the software for viruses before installing it.
•
Using your anti-virus program to check files and programs
that are on diskettes, attached to e-mail messages, or
downloaded from the Internet.
•
Disabling macros on suspicious Microsoft Word and
Excel files. These programs warn you if a document that
you are opening contains a macro that might have a virus.
•
Updating your anti-virus program periodically to keep up
with new viruses.
COMMON T ASKS
4-5
Recognizing a Computer Virus
A computer virus is a program that damages or erases files or
programs. Your Notebook can become “infected” with a virus
when you open a contaminated program or file. Some signs
indicating that your Notebook may be infected include:
•
Strange characters or crude statements suddenly appearing
on your screen
•
Hard drive, memory, or software error messages
•
Damage to files or directories for no apparent reason
•
Strange responses to commands
•
Sharp decrease in performance or program speed
Removing a Virus
If you suspect that your
Notebook has been infected with
a virus, find and remove the
virus immediately using an
Anti-Virus program.
After you have followed the
instructions provided by the
Anti-Virus program, complete
the following steps:
1. Turn off your Notebook and
leave it off for at least 30
seconds.
2. Turn on your Notebook and
rescan for the virus.
4-6 COMMON T ASKS
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Software and
Hardware
Discover how easy it is to
add and remove software,
attach new hardware
devices, or reinstall deleted
hardware drivers. With
easy-to-follow instructions,
you can completely and
safely install or remove
software programs and
hardware devices with
no worries. This
section covers:
•
•
Adding and Removing
Software
Attaching Hardware
Devices
Adding and Removing Software
Software can be installed from a CD or downloaded from a
Web site. Many software CDs automatically begin the
installation process when placed in the CD drive. If you have
software that does not automatically begin the installation
process, you can install the software by using the Microsoft
Windows Add/Remove Programs utility.
Installing Software from a CD
To install software from a CD
that does not automatically
install, complete the following
steps:
1. Close all programs.
2. From the Windows taskbar, click the Start button, point to
Settings, and then click Control Panel.
3. Double-click the Add/Remove Programs Û icon.
The Add/Remove Program Properties window is
displayed.
4. Click Install.
5. Insert the CD or diskette into the proper drive and click
Next.
Microsoft Windows finds the CD or diskette and begins the
installation process.
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COMMON T ASKS
4-7
Installing a Downloaded Program File
Check the downloaded
program file for viruses before
installation.
To install a program file that you have downloaded from the
Internet to your hard drive, complete the following steps:
1. Terminate your Internet connection.
2. Close all programs.
3. From the Windows taskbar, click the Start button, point to
Settings, and then click Control Panel.
4. Double-click the Add/Remove Programs Û icon to open
the Add/Remove Program Properties dialog box.
5. Click Install to open the Install Program from the CDROM window.
6. Click Next to open the Run Installation Program window.
7. Click Browse to locate and select the setup.exe or
install.exe file for the downloaded software.
8. Click Open to begin the installation process.
4-8 COMMON T ASKS
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Attaching Hardware Devices
Your Notebook has been optimized for connections with USB
devices. Some of the benefits of USB devices include
compatibility with the Windows Millennium edition operating
system, optimum performance of your software applications,
and quicker response times from Hibernation mode.
To install a new hardware device such as a USB printer or
other USB device to your Notebook, complete the following
steps:
1. Turn off your Notebook.
2. Connect the device to your Notebook according to the
instructions that came with it.
3. Turn on your Notebook and follow the instruction that
came with your device for installing any needed drivers.
You may be prompted to insert the Windows Installation CD
or diskettes. If this occurs, complete the following steps:
1. At the Add New Hardware Wizard, click Next to begin
installing the drivers and files necessary to make the new
hardware work.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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COMMON T ASKS
4-9
2. Select Search for the best driver for your device
(Recommended) and click Next.
3. Select Specify a location.
If C:\WINDOWS\OPTIONS\CABS is not displayed in
the drop-down box, select it from the drop-down list or
type it in the box and click Next. The Wizard begins
installing the necessary files and drivers for the new
hardware.
4. When the Wizard completes installing the files and drivers,
click the Finish button.
You may need to restart your Notebook for the new hardware
to be recognized by your Notebook.
4-10
COMMON T ASKS
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Using the CD
or DVD Drive
,Q7KLV&KDSWHU
Insert and Remove Discs ,
5-2
Audio Files, Audio CDs,
and Video Discs, 5-5
Video Display Options, 5-16
CD-RW Basics, 5-17
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
1400 S ERIES
Who would ever have thought
that your home entertainment
center could fit in your lap or on
a desktop? Your Presario
Notebook computer allows you
to listen to your favorite music
and (on select models) watch
your favorite movies almost
anywhere you go.To help you
understand what options lie at
your fingertips and how to use
these options, this
chapter includes information for:
•
Inserting and removing CD or DVD discs
•
Playing audio CDs
•
Playing both DVD and non-DVD videos
•
Adjusting the display options with the DVD Control Panel
•
Creating audio, data, and backup CDs
•
Using the MP3 Player
U SING THE CD OR DVD D RIVE 5-1
Insert and
Remove Discs
This section covers:
•
Inserting a Disc
•
Removing a Disc
•
Manually Ejecting a
Disc
Inserting a Disc
To load a disc into the disc drive, complete the
following steps:
Caution: Improper handling of a CD or DVD can damage the disc
and could potentially damage the drive.
1. Press the Eject button located on the front of the drive.
2. Remove a disc from its protective case, holding the disc by
its center hole and outer edge to avoid touching
the surface.
3. Place the disc, label side up (unless it is a double-sided
DVD), into the round area of the tray. Gently press the disc
down onto the center spindle of the tray until the disc snaps
into place.
Caution: Before closing the disc tray, ensure that the disc snaps
onto the spindle in the center of the tray. You can damage the
disc and your Notebook if the disc is not seated properly.
4. Push the tray back into the drive until the drive locks
into place.
5-2
U SING THE CD OR DVD D RIVE
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Removing a Disc
To remove a disc from the drive,
complete the following steps:
1. Press the Eject button on
the drive.
2. Remove a disc from the tray, gently pushing down on the
center spindle while pulling up on the outer edges. Avoid
touching the surface of the disc.
3. Push the tray back into the drive until it locks into place.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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U SING THE CD OR DVD D RIVE
5-3
Manually Ejecting a Disc
If you need to eject a disc when the power is off, complete the
following steps to eject the disc manually:
If your Notebook power is off,
you will not be able to eject a
disc from the CD or DVD
drive. To remove a disc without
powering up your Notebook,
you must manually eject the
disc from the drive.
1. Make sure the power is off and any external power sources
are disconnected.
2. Insert a small rod or pin, such as a paper clip
(approximately 1/16 inch in diameter and at least 3/8 inch
in length) into the Manual Eject Hole and push firmly as
shown in the figure above.
3. Remove the disc from the tray. Gently push the tray back
into the drive until it locks into place.
5-4
U SING THE CD OR DVD D RIVE
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Audio Files,
Audio CDs, and
Video Discs
In this section you’ll learn
how to play audio and video
discs with your Notebook.
This section covers:
Using the Digital Audio Zone
The Digital Audio Zone located in the front of your Notebook
provides single-touch dedicated controls for your MP3
playlist even when the display panel is closed.
To use the MP3 Player:
1. Press the MP3 button.
•
Using the Digital Audio
Zone
2. If you have a playlist selected as default, the MP3 Player
will automatically begin to play that selection. Otherwise,
highlight a selection from the playlist.
•
Playing Audio CDs
3. Press the Play ˆ button.
•
Playing Non-DVD
Video Discs
Playing Audio CDs
You can also use the function
keys to play an audio CD.
These keys are shown in
“Function Keys” earlier in
this guide.
The compact disc (CD) is the
most common way to store
information to use on your
Notebook. A compact disc
holds more than 450 times
the information that can be
stored on a floppy disk.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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To play an audio CD, insert the
disc into the CD or DVD drive.
After a few seconds the Compaq
CD Player opens and the disc
automatically starts playing.
If disc play does not start automatically, complete the
following steps:
1. Make certain the MP3 button light is off. If the light is on,
press the MP3 button again to turn it off.
2. Press Play ˆ on the MP3 controls.
To remove the disc from the drive, press the Eject ’ button
on the CD Player.
U SING THE CD OR DVD D RIVE
5-5
In addition to managing your MP3 playlist, you can also set
up the MP3 software to play audio CDs. Complete the
following steps:
You can also use the MP3
Player software to play audio
CDs.
1. Press the MP3 button. Make certain that the MP3 button
light is on. The MP3 Player software launches.
2. Click Options for a list of file types.
3. To make a file type selection, such as Audio CDs, click in
the check box in front of each file type.
If you want to play a CD or
DVD and the MP3 Player is
on, press the MP3 button to
deactivate the player. Then use
the play button or the function
keys to control the CD or DVD
Player.
5-6
U SING THE CD OR DVD D RIVE
The MP3 Player software becomes the default software to
play the file types you select.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Disabling the Self-Starting Feature
(available on select models)
To disable the self-starting feature, complete the
following steps:
1. On the Windows taskbar, click Start, point to Settings,
and then click Control Panel.
2. Double-click the System M icon to open the System
Properties dialog box.
3. Click the Device Manager tab, and then double-click
CDROM from the list of devices.
4. Select your CD/DVD drive from this list. Click Properties
to open the CD/DVD System Properties dialog box.
5. Click the Settings tab, and ensure that the check box next
to Auto Insert Notification is clear.
6. Click OK to close the dialog box.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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U SING THE CD OR DVD D RIVE 5-7
Playing Non-DVD Video Discs
To play a video disc, insert the
disc into the CD or DVD drive.
After a few seconds, the disc
automatically starts playing.
If disc play does not start
automatically, complete the
following steps:
1. On the Windows taskbar, click the Start button, point to
Programs, Accessories, Entertainment, and then click
Windows Media Player.
2. Once the player opens, select File and then Open from
the menu.
3. Click the Browse... button.
4. Locate and double-click the CD Drive ž icon. You
should see a list of files and file folders.
5. Double-click the folder that contains the CD movie files.
6. Select a movie file and click the Open button. A viewing
window for the movie is displayed.
7. Click the Play button on the window to begin playing
the movie.
5-8
U SING THE CD OR DVD D RIVE
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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DVDs
Using the DVD Player
(available on select models)
In this section you’ll learn
how to play DVD discs with
your Notebook.
This section covers:
•
Using the DVD Player
(available on select
models)
•
Playing a DVD Movie
on a TV
•
Using “Regionalized”
DVDs
Digital Versatile Discs (DVDs)
look like CDs, but they store
movies. DVDs store about 28
times more information than
video CDs.
Your Notebook’s DVD Drive reserves the best seat in the
house for you, so you can watch all of your favorite movies
anytime, anywhere. The DVD Player is simple and fun to use.
To start the DVD Player, if a DVD disc is already inserted in
the drive, press the Play ˆ button on the status panel on the
front of your Notebook. The Compaq DVD Player control
panel opens and playback begins.
The DVD drive will take a few
seconds to start playback
because it must first determine
the type of media being played.
For the best playback quality,
close all other applications in
the background while playing
a DVD.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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U SING THE CD OR DVD D RIVE 5-9
On-Screen Controls
The on-screen controls allow you to quickly and easily access
the features of the DVD Player.
The table below provides you with button identifications and
descriptions to help you operate the player.
Button
Title
Open
Displays a list of files for playback.
’
Eject
Opens the DVD drive to load or remove discs.
6
DVD
Options
Displays the DVD Options menu for selecting Video
Display and Parental Controls.
Š Rewind
Ž Previous

‰
¬
Rewinds the content. Press Play to resume playback.
Moves to the previous track and resumes playback.
Stop
Stops the content playback and returns to the start of
the content file.
Play
Begins playback of selected content.
Pause
Pauses playback. Press Pause or Play to resume
playback.
 Next
 Fast
Forward
5-10 U SING THE CD OR DVD D RIVE
Description
Skips to the beginning of the next track.
Advances to a selected location. Press Play to resume
playback.
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Button
)
D
Title
Root
Menu/
Resume
Shows what is available on the DVD for playback.
Change
Subtitle
Displays or changes subtitles viewed on the
window. This feature is allowed only for DVD
content with subtitles. This feature is available
only when the content allows changes to the
audio track.
Change
Audio
Changes the playing audio track to audio of
another track located on the DVD. Most
commonly used with multi-language content to
change the spoken/heard language. This feature
is available only when the content allows
changes to the audio track.
C
\ Title
Menu/
Displays the main title menu so you can select
content.
] Change
Changes the camera angle of content being
played. This feature is allowed only for DVD
content created using multiple cameras and
camera angles.
'3D Audio
Volume
Activates the 3D Audio feature for virtual
surround sound.
Resume
Camera
Angle
ª
š
¼
™
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Description
Mute
Close
Player
Increases the volume level when the bar is moved
up and decreases the volume level when the bar
is moved down.
Turns the audio off. Press the Mute or Volume
button to resume audio.
Closes the program.
Minimize
Minimizes the size of the Display window of the
program.
Help
Shows the Help file.
U SING THE CD OR DVD D RIVE 5-11
Setting the Play Features
The DVD Player has two modes or play settings: the DVD
mode and the File mode. Use the DVD mode to play a
standard DVD. Use the File mode to play movie or MPEG
files.
To play content from the File mode, complete the
following steps:
1. Click the Open icon on the DVD Player control panel.
The list of files is displayed.
2. Select the file you want to view.
3. Click Open. The content begins playing.
Not all of the following features are available on all DVDs:
•
If the DVD Player is in the File mode,
the Subtitle D button is disabled.
•
If the DVD Player is in the DVD mode and your
disc does not have Subtitle language options, the
Subtitle D button is disabled.
•
If the DVD Player is in the DVD mode and your DVD has
Subtitle language options, the Subtitle D button is
enabled.
When a DVD is inserted into the CD or DVD drive, the
features available on the DVD player are displayed. When a
particular feature is not available, the respective button does
not respond when clicked.
5-12
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Playing a DVD Movie on a TV
DVD movies can only be
viewed on one display at a
time. If two or more displays
are active (Notebook display
plus TV, for example), the
movie will show as a black box
or blank screen on one of the
displays. This is normal.
Set up your TV-Out connection following the procedures in
the “Common Tasks” chapter of this guide.
1. Once your TV-Out connection is properly set up, to start
the DVD player, if the disc is already inserted in the DVD
drive, press the Play ˆ button on the status panel on the
front of your Notebook. The Compaq DVD Player control
panel opens and playback begins.
2. Press the Fn+F3 keys to switch the display from your
Notebook to the attached TV.
Note: You may need to press Fn+F3 more than once to transfer the
image to the TV. Refer to “Switching Between Displays” in the
“Common Tasks” chapter of this guide for more information.
Press and hold the Fn key
while pressing the F3 key to
switch the display from your
Notebook to the TV.
For the location of audio
controls or connections on
your Notebook, see the “Status
Display and CD/DVD/MP3
Controls” in Chapter 2 of this
guide.
In order to have your DVD
picture and your audio directed
to a television and stereo, you
need two separate cables.
These cables can be purchased
at any location that specializes
in electronics or audio
equipment.
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3. You can switch the display from the TV back to your
Notebook at any time by pressing Fn+F3 again.
Setting Up Your Video and Audio
When you play a DVD, in order to have your DVD picture
directed to a TV, and your audio directed to a TV or stereo,
complete the following steps:
1. To direct your DVD picture from the Notebook to a TV,
connect one end of an S-video cable from the rear of your
notebook to the S-Video connector on your television.
Note: If you do not have S-video capability on your TV, a special adapter
may be purchased from an electronics store.
2. To direct your audio from the Notebook speakers, connect
one end of the audio cable from the headphone jack on the
front of the Notebook to the audio jack on your television
or stereo.
U SING THE CD OR DVD D RIVE 5-13
Using “Regionalized” DVDs
Some models have a “regionalized”
feature that limits the
playback of discs to specific
geographical regions.
If your Notebook has this feature,
the region code on the DVD drive
must match the region code on
the disc.
Although the DVD drive region
code is set at the factory, some DVD drives (depending on the
make and model) allow you to change the region code. If your
Notebook has this feature, you can change the code a
maximum of five times. After the fifth change has been made,
the setting becomes permanent and cannot be changed again.
Identifying Your Region Setting
If your Notebook offers the option to change region settings,
complete the following steps:
1. Insert a DVD disc into the DVD drive. The Compaq DVD
Player control panel opens automatically.
2. Click the DVD Options 6 icon on the lower left corner of
the player. The DVD Options dialog box opens.
3. Select the DVD Region tab. The selected option indicates
the drive’s current region setting.
4. If the drive’s region setting matches the disc’s region
setting, click OK.
Note: If the drive’s region setting does not match the disc’s setting, select
a new region to play the disc.
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Selecting Your Region Setting
To change the DVD drive region setting, complete these
steps:
When attempting to play a
DVD that does not match the
drive’s region setting, you
will see the message,
“The disk region is different
from the region of the drive…
Do you wish to change the
drive region?”
To close the player without
changing the drive’s region
setting, click No.
To change the region setting
and play the DVD disc,
click Yes and follow the
on-screen instructions.
1. With a DVD disc in the drive, open the Compaq DVD
Player.
2. Click the DVD Options 6 icon on the lower left corner
of the player to open the DVD Options dialog box.
3. Click the DVD Region tab.
4. Select the desired region from the displayed map or from
the options buttons.
Note: You will only be allowed to select the region that matches the
disc inserted in the drive. All other options will appear dimmed.
You can only change the region
code for the DVD drive five
times. The fifth setting change
you make becomes the
permanent region on the
player. Each time you make a
change to the drive’s region
setting, the remaining number
of changes allowed on the
DVD drive is displayed.
5. Click OK to close the dialog box.
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U SING THE CD OR DVD D RIVE 5-15
Video Display
Options
You already know how to
play DVDs and video CDs.
This section shows you
how to adjust the display
options while watching
videos on your Notebook.
Showing and Hiding the DVD Panel
When the DVD Content Picture window resets to full size:
•
To hide the DVD Player panel, click anywhere outside
the DVD control panel.
•
To view the DVD Player panel, move the cursor to the
edge of the screen.
Zooming the View
To enlarge the DVD Player picture window to full-window
size, double-click anywhere on the picture.
To return to a smaller window, double-click anywhere on the
picture.
5-16 U SING THE CD OR DVD D RIVE
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CD-RW Basics
(available on select models)
If your Notebook has a
CD-RW drive, you can
create your own audio and
data CDs. This section
covers:
Installing Adaptec Easy CD Creator™ 4
Insert the Adaptec Easy CD Creator 4 disc into the CD-RW
drive and complete the following steps to install the Adaptec
Easy CD Creator software.
Easy CD Creator and Direct CD
To install the Easy CD Creator, complete the following steps:
•
Installing Adaptec Easy
CD Creator™ 4
•
Using Adaptec Easy CD
Creator 4
2. Follow the on-screen installation instructions.
•
Preventing Buffer
Underrun Errors
3. When prompted, select a location on the hard disk to store
the Easy CD Creator program, or accept the recommended
location, and then click Next.
•
Accessing Easy CD
Creator 4
User Information
1. Once the CD is inserted, the Adaptec Installation dialog
box opens. Click Easy CD Creator.
4. When prompted, select a folder where the program icons
will be placed or accept the recommended location, and
click Next.
5. When the installation is complete, click Finish.
CD-RW refers to Compact
Discs (or Drives) that are
Readable and Writable.
To install the Direct CD program, complete the following
steps:
1. On the Adaptec Installation Window, click Direct CD.
2. Follow the on-screen installation instructions.
You must close all other
Windows programs before
installing Adaptec Easy CD
Creator 4.
3. When prompted, select a location on the hard disk to store
the Direct CD program, or accept the recommended
location, and then click Next.
4. When prompted, select a folder where the program icons
will be placed. Click Next to continue the installation.
5. When the installation is complete, click Finish.
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5-17
Using Adaptec Easy CD Creator 4
After installation of Adaptec
Easy CD Creator 4, you will be
prompted to restart your
Notebook. You must restart
your Notebook before you can
begin using Adaptec Easy CD
Creator 4.
To access the main menu of the Adaptec Easy CD Creator 4
from the Windows taskbar, click Start, point to Programs,
then to Adaptec Easy CD Creator 4, then click Create CD.
The Adaptec main menu is displayed.
When you start or restart
your Notebook, Adaptec Easy
CD Creator 4 prompts you
with a Web-CheckUP option.
Web-CheckUP connects
to the Adaptec Web site on
the Internet and searches
for Adaptec software programs
that can be updated on
your Notebook.
Creating Audio CDs
An Audio CD is used only for playing music, not for data
storage. The Adaptec Easy CD Creator 4 allows you to record
CDs and audio files. You can even create your own “greatest
hits” Audio CD that contains tracks from multiple artists.
If you are using the Easy CD
Creator Standard Edition and
would like to upgrade to the
Deluxe Edition, contact your
nearest software retailer or run
Web-CheckUP.
To create an Audio CD, complete the following steps:
1. On the Windows taskbar, click Start, point to Programs,
Adaptec Easy CD Creator 4, and then click Create CD.
2. On the Welcome screen, click Audio. After the Audio
screen is displayed, click Audio CD. The Easy CD Creator
window opens.
3. To open an Audio CD layout, click the small arrow next to
the New button on the toolbar. Click Audio CD from the
drop-down list and an Audio CD Layout opens.
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You can record any
combination of tracks, WAV, or
MP3 files to an Audio CD.
If information about the music
CD is located on your hard
disk, the CD title, artist name,
and the name of each track are
displayed. If this information
does not appear and you have
access to the Internet, click the
CDDB™ Internet button on the
toolbar to download the
information from the online
CDDB Music Service.
4. If you are recording tracks from an existing music CD,
insert the music CD into your CD drive and continue with
the next step. To begin recording WAV or MP3 files,
continue with the next step.
5. In the left pane of the Explorer section, select the CDROM drive containing the music CD; a list of the tracks on
the CD appears to the right. If you are recording WAV or
MP3 files, select the folder where your files are located.
6. In the right pane of the Explorer section, select the track,
WAV, or MP3 file you want to record, then click Add on
the toolbar. Repeat until the Audio CD Layout contains all
of the tracks and files that you want to record.
7. Click Create CD. The CD Creation Process dialog
box opens.
8. When prompted, remove your Audio CD, insert a blank
CD into your CD-Recorder, and click OK to start
recording.
9. When the CD Creation Process is complete, click OK.
To test the drive performance,
Compaq recommends using the
Emulate Only option (located
in the Options window) when
recording a new CD-R or using
your Notebook for the first
time. This allows you to
perform a test run before
actually recording.
Note: If you have tracks on other music CDs that you want to record,
repeat steps 3-5 for each music CD from which you want to record.
During the actual recording process, Easy CD Creator prompts you to
reinsert the appropriate music CD for the track being recorded.
Creating Data CDs
A Data CD is ideal for backing up important files such as
personal documents and files on your hard disk. The Data CD
is designed for data storage only and cannot be played on your
home stereo like an Audio CD.
To create a Data CD, complete the following steps:
When you have finalized a
CD-R disc, no additional
tracks can be added to the disc.
1. On the Windows taskbar, click Start, point to Programs,
Adaptec Easy Creator 4, and then click Create CD.
2. On the Welcome screen, click Data. The Data screen
opens.
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U SING THE CD OR DVD D RIVE 5-19
3. On the Data screen, click Data CD. The Easy CD Creator
window opens.
4. To open a Data CD Layout, click the small arrow next to
the New button on the toolbar. Select Data CD from the
drop-down list and a Data CD Layout opens.
5. Insert a blank CD into your CD-Recorder.
6. In the Explorer section, select the data file or folder you
want to record, and then click Add on the toolbar. Repeat
until the Data CD Layout contains all the files and folders
you want to record.
7. Click Create CD. The CD Creation Setup dialog box
opens.
8. Click OK to start recording.
DirectCD
DirectCD allows you to write files directly onto CDRecordable or CD-ReWritable CDs.
To begin using DirectCD, complete the following steps:
1. On the Windows taskbar, click Start, point to Programs,
Adaptec Easy CD Creator 4, and then click Create CD.
2. On the Welcome screen, click Data. The Data screen
opens.
3. On the Data screen, click DirectCD. The Adaptec
DirectCD Wizard! dialog box opens.
4. Follow the on-screen instructions to begin writing the CD.
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Jewel Case Creator
Easy CD Creator is designed to
assist you in reproducing
material for which you own the
copyright or have obtained
permission to copy from the
copyright owner. Unless you
own the copyright or have
permission to copy from the
copyright owner, you may be
violating copyright law and
may be subject to payment of
damages and other remedies. If
you are uncertain about your
rights, contact your legal
advisor.
The Jewel Case Creator allows you to create custom jewel
case covers, inserts, and CD labels. To start the Jewel Case
Creator, double-click the Jewel Case Creator button on the
Adaptec CD Creator Menu. For detailed information on how
to create customized products, refer to the Online Help
Manual.
CD Copier
The CD Copier is used to back up almost any kind of CD.
To make a backup copy of a CD, complete the following
steps:
1. On the Windows taskbar click Start and point to
Programs.
2. Point to Adaptec Easy CD Creator 4 on the Programs
menu, then point to Features.
3. Click CD Copier. The CD Copier window opens.
4. Click the Source and Destination tab.
In extreme cases, some errors
may render your disc unusable.
If this occurs, it may be
necessary to start over with a
new disc and then properly
dispose of the old disc.
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5. Under Copy from, select the drive containing the
original CD.
6. Under Record to, select the drive containing the blank
CD. This is the CD-recordable drive.
7. Click Copy to begin recording a copy of your CD.
U SING THE CD OR DVD D RIVE 5-21
Preventing Buffer Underrun Errors
A Buffer Underrun is an error that occurs when the flow of
data to the CD-Recorder is interrupted. Once a buffer
underrun occurs, the CD creation process is halted.
The following are suggestions for preventing buffer
underruns:
•
Close other programs and disable tasks or applications
running in the background such as screen savers and
virus software.
•
Ensure that the temporary files created during CD
recording are created on the local hard disk, not in a
directory on a network drive.
Note: To change the location where the temporary files are stored,
click Tools, select Options from the menu, and then follow the onscreen instructions.
•
Open the Systems Properties dialog box by clicking
System from the Control Panel. Click the Device
Manager tab and ensure that Allow Disconnect is set for
both the CD-Recorder and the hard disk.
•
Do not attempt to record CDs from files on a network. If
the desired files are on a network, copy them to your local
hard disk before recording the CD.
Note: A buffer underrun error can occur on single or dual optical drive
systems (CD-ROM, CD-RW, or DVD-ROM drive).
5-22
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Accessing Easy CD Creator 4
User Information
The Easy CD Creator 4 software included with your
Notebook comes with step-by-step instructions, the Quick
Reference Guide provided by Adobe Acrobat® 4, and a
complete user’s manual called Online Help to answer any
questions you might have about the functionality of the
software with your CD-RW drive.
To access Online Help while using the Audio or Data CD
Creator, click Help from the toolbar, then select Contents
and Index from the drop-down list.
To use the Adobe Acrobat Quick Reference Guide and
glossary of terms, click Start, then Programs, then Adaptec
Easy CD Creator, then click Quick Reference Guide.
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U SING THE CD OR DVD D RIVE 5-23
5-24 U SING THE CD OR DVD D RIVE
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Let’s Go
Surfing
,Q7KLV&KDSWHU
Basic Concepts, 6-2
Browsers, 6-8
Search Engines, 6-10
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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“Surfing the Web” can be a
wonderful way to use and enjoy
your Notebook. Surfing offers
new opportunities daily for
shopping, education, news,
entertainment, research, and
education.
Possibilities abound on the Web.
This chapter helps you discover
them. When you do, you will not
be alone. It is estimated that
thousands of new users connect
to the Web every day for the first
time.
LET’S GO S URFING 6-1
Basic Concepts
This section helps you
answer these questions:
•
What is the Internet?
•
What is the World Wide
Web?
The World Wide Web is part of the Internet. Several decades
ago, the U.S. military began developing the Internet. It wasn’t
long before academic and industrial researchers began using it
to share data.
Vast numbers of new computer users stimulated Internet
growth over the last ten years. Millions of homes and
businesses now use their computers to communicate through
this system.
Welcome to the World Wide Web. Whatever other uses you
have for your computer, this one can be the most interesting.
What is the Internet?
The Internet is changing
communication and commerce
around the world.
The Internet is a communications system for computers.
Cables, phone lines, and radios connect huge numbers of
computers around the world. These connections allow many
simultaneous public and private communications.
The Internet does not have an owner or manager. It is a
cooperative effort between individuals, private organizations,
universities, businesses, and governments.
6-2
LET’S GO S URFING
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Let’s take a brief look at how the Internet is put together. A
network is the basic building block of the Internet. Two
computers create a small network when they are linked to
each other.
Computers in a network can
share information as well as
devices such as printers and
scanners.
A network can link multiple computers. For example, a large
company could link all of its computers within a single
network.
On a higher level, networks can link to other networks. In
fact, huge numbers of networks are linked worldwide to form
the Internet. Together they provide seemingly endless
amounts of information for topics such as:
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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•
Entertainment
•
Commerce
•
Research
•
Education
LET’S GO S URFING 6-3
What is the World Wide Web?
Inside the Internet is the World Wide Web (www). Although
the World Wide Web is the part of the Internet that you are
most likely to be interested in, it is only one small part of the
whole system.
The complete Internet offers a number of tools, including
e-mail, the World Wide Web, and other communication
services.
Here is some basic information about aspects of the Web that
will help you understand this new world.
World Wide Web
The World Wide Web is a popular system that is set up within
the Internet specifically for publishing and accessing
information. It is also known as the Web. The letters www
stand for World Wide Web.
Web Sites and Web Pages
World Wide Web information is grouped in Web sites that are
home to one or more Web pages. Web pages can provide text,
graphics, animation, audio, and video to your computer.
Hyperlinks
Hyperlinks make it easy to
jump from place to place on the
World Wide Web.
6-4 LET’S GO S URFING
Many Web pages include
hyperlinks, also known as links,
that transport your search at the
click of a button. A link can be to
another place on the same Web
page or to another computer
halfway around the world.
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Hyperlinks often appear in Web pages as colored, underlined
text. You will also find hyperlinks hidden in buttons, pictures,
and drawings on a Web page.
When you pass your cursor over a hidden hyperlink, the
normal cursor arrow turns into a hand with the thumb and first
finger extended.
Click on a hyperlink and discover where it sends you.
These links can move you from page to page, site to site, Web
server to Web server—all over the world!
Web Servers
Information on the World Wide Web is stored on computers
called Web servers. Web servers are like electronic libraries.
Web servers are scattered throughout the world.
Surfing the Web
Using your computer to tour the
World Wide Web is called
surfing the Web. Sometimes
you’ll just be looking to see
what’s there. At other times,
you’ll be looking for something
specific.
Internet Address
A Web site has an Internet address that tells your computer
how to find it. An Internet address is known as a Uniform
Resource Locator, or URL. It identifies the location of a Web
site just as your home address identifies where you live.
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LET’S GO S URFING 6-5
Internet Service Provider
Your Presario Notebook
provides you with a selection of
ISPs.
High-speed Internet access
may be available in your area.
Check with your ISP or local
telephone company for more
information.
A company that provides access
to the Internet is an Internet
Service Provider (ISP). Your
computer’s connection to an
ISP’s computer is your entry
point to the Web. You must
establish an account with the ISP
of your choice.
Modem
A computer’s physical connection to the Internet is typically
through a telephone line. Your computer contains hardware
called a modem that sends and receives information over a
standard telephone line. There are on-screen instructions you
must follow when you set up your modem.
Search Engine
Your Presario Notebook may
have a built-in Ethernet
connection which is the most
common way to connect to
high-speed Internet access.
A search engine is a program used on Web sites that allows
you to search the Internet for keywords you enter. The search
engine generates a list of Web pages that contain your
keywords.
Once you access the Internet, you can use a search engine to
begin searching for information. You can choose from many
search engines on the Internet. To access one of these search
engines, type in a URL, such as www.compaq.com. URLs
take you to the requested site.
The “Search Engines” section
later in this chapter for
detailed information about
searching on the Internet.
6-6 LET’S GO S URFING
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E-mail
Check with your Internet
Service Provider for details
about the e-mail service they
provide.
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A form of mail delivered over the Internet is e-mail. It is like
a paperless letter that goes directly from one computer to
another. To get e-mail, both the sender and recipient must
have e-mail accounts. Your ISP is one possible provider of an
e-mail account.
LET’S GO S URFING 6-7
Browsers
What is a Browser?
This section covers the
following:
A Web browser is a program that allows you to see Web sites
on the Internet.
•
What is a Browser?
Your computer’s browser performs four basic tasks. When
you provide a Web site’s URL, your browser will:
•
Using Microsoft Internet
Explorer
•
Contact the Web site.
•
Gather information from the Web site.
•
Display information from the Web site on your computer
screen.
•
File, print, or dispose of information from the Web site as
you choose.
Learn to use the features in
your browser. It makes your
Internet experience much more
enjoyable.
Using Microsoft Internet Explorer
Your Internet PC comes with a browser called Microsoft
Internet Explorer. It is the most widely used browser in the
world.
Your Notebook comes
with Microsoft Internet
Explorer pre-installed.
When you use your browser, the first page it displays is the
default home page. You can customize or change this page.
You can also customize other browser features.
Look in the browser Help files for instructions on customizing
your browser.
Note: To use Microsoft Internet Explorer, you must have an active account
with an ISP. You must also have a physical connection, such as a phone
line, to your ISP’s computer.
America Online® (AOL) users
must start AOL and log on
before starting Internet
Explorer.
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To begin surfing the Internet with Microsoft Internet
Explorer, complete either of the following:
Microsoft Internet Explorer has
an extensive Help section that
includes a tour of its
major features.
•
From the Windows desktop, double-click the Internet
Explorer icon.
•
From the Windows taskbar, click the Start button, point to
Programs, and then click the Internet Explorer icon.
An alternative method uses the Internet Zone buttons on
your keyboard.
To connect to the Web with this procedure, simply press one
of the Internet Zone buttons.
Note: The Internet Zone buttons on your computer may differ from those
shown here.
“Internet Zone Buttons” in
Chapters 2 and 3 for
information about identifying,
reprogramming, and disabling
the Internet Zone buttons.
These buttons give you quick access to the most frequently
used Internet activities. They can be programmed to reflect
your personal preferences.
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LET’S GO S URFING 6-9
Search Engines
Choosing a Search Engine
This section will help you
perform the following tasks:
Many different search engines
exist on their own Web sites.
Each one keeps a list, or
database, of registered Web
sites. The search engine’s master
list includes a description and
Internet address for each of its
registered Web sites.
•
Choosing a Search
Engine
•
Using a Search Engine
•
Searching on the Web
•
Accessing Files from the
Internet
Each search engine has a
different look and feel. Try
various search engines to see
which one you like.
6-10
LET’S GO S URFING
Some search engines keep
general-purpose lists while
others limit their lists to a single
topic.
•
An example of a general-purpose search engine is
AltaVista® at www.altavista.com®. Some ISPs, such as
America Online®, provide their own general-purpose
search engine.
•
An example of a specialized search engine would be one
that only lists Web sites about one specific topic.
You can locate search engines in several ways:
•
Click your browser’s Search button.
•
Press the Internet Zone Instant Search button on your
keyboard.
•
Ask a search engine to list other search engines.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Using a Search Engine
Choose your keywords
carefully. Your choice
determines the success of your
search.
URL means Uniform Resource
Locator. A URL is an address
for a resource or Web site on
the Internet.
Most search engines ask for a keyword. A keyword is a single
word or simple phrase that describes your topic.
•
When entering keywords, you can enter an entire sentence
to limit the search to a more specific topic. For example,
for information about searching the Internet, enter
searching the Internet, instead of Internet.
•
After you enter a keyword search, the search engine
generates a list of hyperlinks to all Web sites that contain
your keywords. Click a link to go to a specific Web site.
For practice, search for the Compaq Web site:
1. Connect to the Internet and open your browser.
2. Enter the following URL into the Address box of your
Web browser: www.altavista.com.
3. Enter Compaq in the box next to Find this.
4. Click Search. Your browser should display numerous links
to different Compaq Web sites.
To use a search engine, complete these steps:
1. Choose a keyword that describes your topic.
2. Type that keyword into the search engine.
3. Click the Go button (or other button provided) to send
your request.
Once you have entered a keyword, the search engine will:
•
Review the descriptions of the Web sites in its records
•
Create a list of the Web sites that contain your keyword
•
Display the list on your screen
The list the search engine returns to you includes a brief
description of each Web site as well as its URL.
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LET’S GO S URFING 6-11
Searching on the Web
You can now begin searching on the Web.
Briefly examine the list provided by the search engine. Then:
Try various keywords and
compare the results. You can
also use the same keyword in
different search engines.
•
If you don’t like the list, change the keyword and ask the
search engine to generate a new list.
•
If you see a Web site that looks interesting, click its URL
or enter its URL in your browser.
After you have chosen and visited a Web site, you can easily
return to the search engine.
•
Use the Back arrow in your browser to return to the list.
•
Choose another Web site from the list or generate a new
list.
Your browser keeps a chronological list of the Web sites you
visit. The forward arrow and back arrow let you move
through that list to revisit Web sites.
Check your browser’s Help
files for specific information on
using your Favorites folder.
If you know the URL of the Web site you want to visit, type it
directly into the Address box of your Web browser. For
example, you can visit the Compaq Web site by typing the
following URL into the Address box of your Web browser:
www.compaq.com/athome/exploration
6-12
LET’S GO S URFING
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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The URL of a Web site that you want to remember can be
placed in your browser’s Favorites folder. Some suggested
Web sites are already in that folder. You can open your
Favorites folder and easily visit a Web site by clicking on its
name.
Accessing Files from the Internet
The “Anti-Virus Software”
section of Chapter 4 for more
information about how to
protect your Notebook and
your files from viruses.
Accessing files from the Internet
can be as simple as the push of a
button. You may want to access
files such as software upgrades
and patches, videos, music, the
latest news, or up-to-date virusdetection files.
To access a file on the Internet,
complete the following:
1. Open your Web browser and enter a Web address or search
for the information you need.
2. Once you have located a source for the information, follow
the Web site’s directions to view or download the file.
In Conclusion
The Internet has its own terms and ways of doing things. You
learned about many of them in this chapter. Come back to this
chapter as often as you need.
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LET’S GO S URFING 6-13
6-14
LET’S GO S URFING
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Caring for
Your Battery
,Q7KLV&KDSWHU
Battery Care, 7-2
Battery Calibration, 7-4
Power Management, 7-9
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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When you’re on the go, AC wall outlets are not always
available and sometimes you’ll want to use battery power.
This chapter shows you how to maintain and recharge your
battery properly so that your Presario Notebook computer has
the power necessary to continue running. After you have read
this chapter, you will be able to complete the following tasks:
•
Increase the length of battery operating time.
•
Correct a low-battery condition.
•
Store your battery.
•
Recycle your battery.
CARING FOR Y OUR B ATTERY 7-1
Battery Care
Using the Battery
When AC wall outlets are
not available or convenient,
the battery becomes the
“life-line” of your
Notebook. In this section
you will become familiar
with the following:
Your Notebook allows you to use either AC power or battery
power. If an AC wall outlet is not available, you will want to
use battery power. This section of “Caring for Your Battery”
will help you to:
•
Determine the amount of remaining battery power
•
Determine what affects the length of battery operating
time
•
Using the Battery
•
Storing the Battery
Checking Battery Power
•
Recycling the Battery
To determine the amount of remaining battery power, follow
these steps:
If your Notebook contains a
lithium ion battery pack.
Improper handling of the
battery pack may result in fire
and chemical burns. Do not
disassemble, crush, puncture,
short external contacts, dispose
of in water or fire, or expose to
temperatures higher than
60° C (140° F). Replace only
with the Compaq battery pack
specified for your Notebook.
1. Double-click the Battery Charge icon or the AC
power icon located on the right side of the Windows
taskbar.
2. Check the lights on your battery or status panel gauge,
depending on what type of Notebook you have.
Storing the Battery
If you will not be using your Notebook for an extended period
of time, you must take precautions to ensure that your battery
is stored correctly.
For safety reasons when
operating under AC Power,
Compaq recommends that
you keep a battery installed.
This ensures that you have
a charged battery when you
need it.
7-2 CARING FOR Y OUR B ATTERY
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Refer to the following storage requirements:
Temperature plays an
important role in recharging
your battery. To gain maximum
capacity, allow both the battery
and your Notebook to cool to
68°F (20° C), which is room
temperature, before recharging
the battery.
You may store your battery
within the following
temperature range:
32° F to 113° F (0°C to 45°C).
To extend its operating life,
store the battery in a cool,
dry place.
The “Government Approvals”
section of the Safety and
Comfort Guide for more
information on recycling.
NiMH Battery - If your Notebook uses a NiMH (nickelmetal-hydride) battery and you will not be using your
Notebook for a long period of time (more than two weeks):
•
Use your Notebook until the battery is drained completely.
•
Remove the battery from your Notebook and store
it separately.
Li-ion Battery - If your Notebook uses a Li-ion (lithium-ion)
battery and you will not be using your Notebook for a long
period of time (more than two weeks):
•
Use your Notebook until the battery is drained to 50
percent.
•
Remove the battery and store it separately.
Recycling the Battery
In North America, dispose of
nickel-metal-hydride or
lithium-ion batteries by taking
advantage
of the Compaq battery recycling
program. You will be provided
with a postage-paid battery pack
mailer pre-addressed to a
reclamation facility where the
metals are recycled.
Do not dispose of batteries with general household waste.
Dispose of or recycle them by using a public collection
system or returning them to Compaq, your authorized
Compaq partners, or their agents.
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CARING FOR Y OUR B ATTERY
7-3
Battery
Calibration
All batteries lose their
charge if they have not
been used for a long
period of time. In this
section of “Caring for Your
Battery” you will become
familiar with the following:
•
Calibrating the Battery
•
Maximizing Battery
Operating Time
•
Fixing a
Low-Battery
Condition
Calibrating the Battery
You may notice that the battery
gauge does not correctly display
the battery charge level when
you first receive your Notebook
or if you have not used your
Notebook for a long period of
time. If the battery gauge
becomes inaccurate, you must
recalibrate your battery.
Recalibrating the battery simply
means recharging the battery to
its maximum capacity and
resetting the battery gauge to
display the level of charge
accurately.
To recalibrate the battery, complete the following steps:
1. Plug in the AC adapter:
a. Allow the battery to charge until the Battery Charge icon turns off, showing that the battery is fully
charged.
b. After the battery charge light or the icon turns off,
unplug the AC adapter.
2. Turn on or restart your Notebook.
Steps 3 through 6 prevent your Notebook from entering Sleep
mode. These steps also allow the battery to drain faster.
3. On the Windows taskbar, click Start, point to Settings,
and then click Control Panel.
4. Double-click the Power Management icon on the
Control Panel. The Power Management Properties dialog
box opens.
7-4 CARING FOR Y OUR B ATTERY
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5. Click the Power Schemes tab.
Do not plug in the AC adapter
while the battery is draining, or
you will have to start over with
step 1.
6. From the Running on batteries column:
a. In the Turn off monitor drop-down list, select Never.
You can use your Notebook
while the battery is draining
or charging.
b. In the Turn off hard disks drop-down list, select
Never.
c. In the System standby drop-down list, select Never.
7. Click OK to close the Power Management Properties box.
8. Let the battery drain until your Notebook reaches
Hibernation and turns off.
9. Plug in the AC adapter. Restart your Notebook.
10. Return to the Power Management Properties dialog box
under Control Panel and re-enter your Power Savings
settings to the desired level.
The battery is now calibrated.
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CARING FOR Y OUR B ATTERY
7-5
Battery Charging Time
If you will not be using your
Notebook for an extended
period of time, Compaq
recommends that you unplug
the electrical cord from the
outlet and remove the
battery while your Notebook
is not in use.
Battery charging time will vary based on the initial battery
charge, the type of battery, and the activity of your Notebook
while charging.
Purchasing Spare or Extra Batteries
Over time, all batteries lose the ability to operate at full
capacity, and the battery will have to be replaced. To purchase
a new battery, contact your Compaq-authorized dealer or
access the Compaq Web site at: www.compaq.com/athome.
Maximizing Battery Operating Time
The battery operating time depends on your power
management settings. Your Notebook components, the
options, and the applications that you use also affect the
operating time. This section of “Caring for Your Battery”
shows you how to increase the length of time you are able to
operate under battery power.
The display, processor, CD/DVD drive, and hard drive use the
most battery power. To maximize the battery operating time,
perform one or more of the following actions:
The battery will charge
whether your Notebook is on
or off and will continue to
charge until the battery is
fully charged or AC power
is disconnected.
7-6 CARING FOR Y OUR B ATTERY
•
Reduce display brightness and select a short wait for your
screen saver.
•
Select a screen saver that does not generate a lot of
graphics or motion.
•
Reduce audio volume or use headphones.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Once your Notebook has
entered Hibernation mode, it
will not turn on until it is
plugged into an AC adapter or
the drained battery is replaced
with a charged one.
•
Exit modem programs when you are not using them.
•
Remove PC Cards when you are not using them.
•
Remove CDs or DVDs when you are not using them.
•
Use Sleep or Hibernation mode to turn off your Notebook
when you are not using it.
Fixing a Low-Battery Condition
A low-battery condition exists when the battery has less than
10 percent of its power remaining. This section of “Caring for
Your Battery” will show you how to correct a low-battery
condition and what to do if your Notebook loses all battery
power.
When your Notebook loses all
battery power, it begins
Hibernation, a process that
cannot be interrupted. If
Hibernation has begun, you must
allow your Notebook to finish
saving your information and shut
off automatically before trying to
correct the low-battery
condition.
The availability of an AC wall outlet will determine which
solution you should use to correct a low-battery condition.
Use one of the following options:
Connect the AC Adapter
This solution allows you to continue working without being
interrupted and simultaneously charges the drained battery.
You don’t have to turn off your Notebook before connecting
the AC adapter. Your Notebook automatically switches to AC
power once you connect the AC adapter.
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CARING FOR Y OUR B ATTERY
7-7
Replace the Drained Battery with a Charged One
If you cannot connect the AC
adapter but you have a charged
battery, you can change to
battery power and continue
working. To replace the drained
battery with a charged one,
complete the following steps:
1. Save your work.
2. Turn off your Notebook
(or initiate Hibernation).
3. Replace the drained battery with the charged one.
4. Press the Power button to turn on your Notebook.
5. Resume your work.
When AC power becomes available, repeat these same steps
but insert the drained battery and charge it by plugging in the
AC adapter.
Suspend Your Work
If you cannot plug in the AC adapter and you do not have a
charged replacement battery, start Hibernation by pressing the
Power button. When a power source (AC or battery) becomes
available, press the Power button to turn your Notebook on
and resume your work.
7-8 CARING FOR Y OUR B ATTERY
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Power
Management
Saving Energy
Congratulations! You are no longer a “new user.” Now you
know how to use some of the fun, basic functions of your new
Presario Notebook computer, like surfing the Web. Now, it’s
time to learn about some advanced features, such as power
management, Hibernation, and Sleep modes.
What is Power Management?
Presario Notebooks have
power-saving features that
protect your data and conserve
battery and monitor life.
This section explains the following:
•
Understanding Power Management
•
Starting and Ending Power Modes
•
Power Management Settings
•
Changing Power Management Settings
Understanding Power Management
Power management lets you reduce your Notebook power
consumption. Your Notebook has two power
management modes:
•
Hibernation saves information to the hard drive
and then turns off your Notebook. Your Notebook
hibernates when the Power button is pressed, when the
battery has little power left, or when your Notebook
(operating on battery power) is in Sleep mode for more
than one hour.
•
Sleep, also called Standby, puts your Notebook in lowpower mode. It is still on, but the display appears blank.
Caution: Although Sleep mode maintains system information and
open files, you will lose any unsaved information if you turn off
your Notebook before you end the Sleep mode.
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CARING FOR Y OUR B ATTERY
7-9
Starting and Ending Power Modes
The Status Display and CD/
DVD/MP3 Control section in
Chapter 2 for the location of
the status display lights.
Your Notebook automatically
goes into Hibernation if your
battery is low or after one hour
of Sleep. When it is on AC
power, it does not go into
Hibernation.
If you want to...
Then...
Result / Indicators
Put your Notebook to
sleep manually
Press the Fn+F4
keys. Or click the
Start button on the
Windows Taskbar,
Shutdown, then
Standby.
Power light › icon in
the Digital Audio Zone
display slowly pulses
on and off.
Wake your Notebook
from Sleep manually
Press any key.
Power light › icon
blinks.
Put your Notebook
into Hibernation
manually
Press the Power
button once. Or click
the Start button,
Shutdown, then
Hibernate.
Power light › icon
does not appear on
status display.
Wake your Notebook
from Hibernation
manually
Press the Power
button once.
Power light › icon
appears on status
display.
The Presario Operating System
Manual for more information
on changing Power
Management settings.
7-10
CARING FOR Y OUR B ATTERY
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Service and
Support
,Q7KLV&KDSWHU
Preventive Maintenance,
8-2
Maintaining your Notebook by keeping it clean and keeping
the vents free from dust promotes greater longevity
and higher performance. If Notebook components are not
cleaned periodically, the probability of system failure
increases.
Backup Utilities, 8-5
Hard Disk Errors, 8-6
Hard Disk Space
Management, 8-9
System Support, 8-11
The information in this chapter provides helpful instructions
for the maintenance and care of your Notebook.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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S ERVICE AND S UPPORT
8-1
Preventive
Maintenance
This section covers:
•
Cleaning Your
Notebook’s Exterior
•
Cleaning the Keyboard
•
Cleaning the Display
Screen
•
Cleaning the TouchPad
•
Caring for Your Presario
Notebook
Cleaning Your Notebook’s Exterior
Caution: When you shut down your Notebook, the power turns
off. However, some electrical currents may still be flowing
through the Notebook. To completely disconnect power from the
Notebook, unplug the power and modem cables from the wall
outlets and remove the battery.
Using a damp, lint-free cloth, clean the keyboard, the
Notebook’s exterior, and other external parts on your
Notebook.
Caution: Do not use household cleaning solvents because they
will damage the finish on your Notebook.
Cleaning the Keyboard
Give your Presario Notebook a
safe home. If your Notebook is
consistently exposed to direct
sunlight, consider moving it.
The heat from the sun shining
on the display screen can
reduce its performance and
cause glare.
Always disconnect the power
from your Notebook and
disconnect any other
peripherals before attempting
to clean your Notebook or any
of its components.
8-2
S ERVICE AND S UPPORT
You should clean the keyboard
periodically to rid it of dust, lint,
and any other foreign particles
that may become trapped
beneath the keys. Use a
compressed can of air with a
straw extension attached to blow
air in and around the keys.
Cleaning the keyboard prevents
keys from sticking and jamming.
It also makes typing a more
pleasant experience.
Caution: Do not use liquids of any kind on the keyboard, as they
may permanently damage your keyboard. Do not use a regular
vacuum cleaner for cleaning the keyboard because you may
deposit normal household debris on the surfaces rather than
remove it.
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Cleaning the Display Screen
Foam swabs or cosmetic
applicators are preferred over
cotton swabs because cotton
can add rather than
remove lint.
The surface of your display screen may look fuzzy or
smudged. You can use a soft, damp, lint-free cloth to wipe
the screen clean.
If the display screen requires any additional cleaning, use an
antistatic screen cleaner or pre-moistened antistatic wipes.
Caution: Never spray water or any other cleaning fluids or
chemicals directly on the screen. You may permanently damage
your Notebook.
Cleaning the TouchPad
Grease and dirt on the
TouchPad can cause your
cursor to jump around on the
display screen.
To avoid this, periodically
clean the TouchPad with a
damp cloth. Remember, each
time before using your
Notebook, wash your hands if
they are dirty.
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S ERVICE AND S UPPORT
8-3
Caring for Your Presario Notebook
Your Notebook is cooled by
air that is drawn in through
the vents on the chassis and
blown out through the exhaust
fan. It is important to keep
the vents on the chassis free
of dust and debris. Brush any
dust away from the vents with
a damp cloth but do not
attempt to dismantle the
Notebook to clean dust from
the inside of the Notebook.
If you dismantle your
Notebook, you may
permanently damage the
components on your Notebook.
Your Presario Internet Notebook is designed as a durable
product. However, when you transport it, we recommend that
you put it in a portable notebook carrying case. To enhance
the life of your system, follow these Do’s and Don’ts.
Do’s
•
Carry and store your Notebook in a portable notebook
carrying case.
•
Keep diskettes and modular disk drives away from
magnetic fields. Magnetic fields can erase data on your
diskettes and your hard drives.
•
Keep your Notebook away from extreme temperatures
(for example, in parked cars, near heaters, or near open
windows). Extreme temperatures can damage your
Notebook or cause it to perform poorly.
Don’ts
8-4 S ERVICE AND S UPPORT
•
Bump or drop your Notebook.
•
Put objects on top of it. Even if your Notebook is stored in
a durable carrying case, it is not made to support extra
weight.
•
Leave the CD/DVD ROM door open when it is not in use.
It can get damaged.
•
Handle liquids around your Notebook. Exposure to almost
any liquid can result in expensive repairs that are not
covered under your warranty.
•
Expose your Notebook to dusty or dirty environments.
Dust and dirt can clog internal components and
mechanisms.
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Backup Utilities Using Backup Devices
To retrieve files that may have been lost or damaged, you
should back up your files regularly to diskettes or other
backup media.
You can back up all the files on your Notebook or you can
select specific files and folders. Use diskettes to do a partial
backup of selected files or folders.
Use backup devices such as tape drives or other high-capacity
backup devices to do a complete hard-drive backup.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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S ERVICE AND S UPPORT
8-5
Hard Disk
Errors
This section covers:
•
Using ScanDisk
•
Using Disk Cleanup
•
Deleting Stored Files
•
Defragmenting Your
Hard Disk
Using ScanDisk
The ScanDisk utility examines the hard drive for surface
errors and file and folder problems. ScanDisk corrects these
problems so that Windows and other programs run efficiently.
Use ScanDisk from once a week to once a month, depending
on how often you use your Notebook. Also use ScanDisk if
you encounter hard drive problems.
To run ScanDisk, complete the following steps:
1. Click Start, Programs, and then Accessories.
2. Click System Tools and then ScanDisk.
3. Select the drive(s) you want to check for errors.
In the ScanDisk dialog box,
you can select the option
“Automatically fix errors.”
4. Select the type of test you want to run.
5. Click Start to begin scanning your hard drive for errors.
6. Click Close when finished.
You can also optimize your
disk space with other options.
For detailed information, see
the Presario Notebook
Operating System Manual
included with your
new Notebook.
8-6
S ERVICE AND S UPPORT
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Using Disk Cleanup
Optimize your system by using the Disk Cleanup
maintenance feature offered in Microsoft Windows. When
you use the Disk Cleanup tool, you can free hard disk space
on your Notebook by:
Compaq recommends using
ScanDisk, using Disk Cleanup,
and Defragmenting your hard
drive at least once a week to
optimize the performance of
your Notebook.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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•
Deleting temporary Internet files
•
Deleting downloaded program files
•
Emptying the Recycle Bin
•
Deleting files from your temporary folder
•
Deleting files created by other Windows tools
•
Removing optional Windows components not in use
•
Removing installed programs that you do not use
•
Converting your hard disk to the FAT32 file system
S ERVICE AND S UPPORT 8-7
Deleting Stored Files
To free hard disk space, remove unused files stored on your
hard disk by completing these steps.
1. Double-click the My Computer G icon on your
Windows desktop.
2. Right-click the disk that you want to free space on.
3. Click Properties, then click Disk Cleanup on
the General tab.
4. Select the files you want to remove by clicking the
adjacent check boxes.
5. Click OK to confirm your request, and then click OK to
start the deletion process.
Defragmenting Your Hard Disk
Defragmenting your Notebook
on a regular basis optimizes
the speed of your Notebook.
The Disk Defragmenter utility rearranges files and unused
space on your hard disk so that programs can run faster.
Caution: Plug your Notebook into AC Power before
defragmenting the hard drive.
Caution: Do not turn off the Notebook during the defragmentation
process.
To defragment your hard drive, complete the following steps:
1. Click Start, Programs, and then Accessories.
2. Click System Tools, then click Disk Defragmenter. A
dialog box prompting you to select the drive you want to
defragment is displayed.
3. Select the drive you wish to defragment.
4. Click OK to begin defragmenting your selected hard drive.
8-8
S ERVICE AND S UPPORT
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Hard Disk
Space
Management
Checking the Hard Disk Space
In Windows, you can see a chart of the available hard
drive space.
To check your hard drive space, complete the following steps:
This section covers:
•
Checking the Hard Disk
Space
•
Deleting Unnecessary
Files
•
Using the Recycle Bin
•
Double-click the My Computer G icon. The My
Computer window is displayed.
•
Right-click the hard drive where you want to check
available file space, then select Properties. The System
Properties dialog box displays and shows the free and
used space on the drive.
Deleting Unnecessary Files
By deleting unnecessary files from the hard drive, you free
drive space and help improve your Notebook’s performance.
Use the Windows Disk Cleanup utility to delete temporary
Windows files, temporary Internet files, empty the Recycle
Bin, and delete unneeded electronic mail files.
Caution: If you do not intend to delete files that are selected for
deletion, cancel the request by clicking No when prompted.
To use Windows Disk Cleanup, complete the following steps:
1. Click Start, then select Programs, Accessories,
System Tools, then Disk Cleanup. The Select Drive
dialog box is displayed.
2. Select the drive you want to clean up and click OK. The
Disk Cleanup dialog box is displayed.
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S ERVICE AND S UPPORT 8-9
3. Click the check box beside each file type you want to
delete.
You can also double-click on
the Recycle Bin icon and
open the folder to select items
that you wish to keep.
4. For more information about each file type you can delete,
read the descriptions in the Disk Cleanup dialog box.
5. Click OK, then click Yes to confirm. The selected
files are deleted.
Using the Recycle Bin
When you delete files from your Notebook, they are not
completely eliminated from your hard drive. They are
temporarily stored in a system folder referred to as the
Recycle Bin. You can recover these files if necessary. To
delete these files, follow this process:
1. On your desktop, right-click the Recycle Bin icon.
2. Click the Empty Recycle Bin option and the Confirm
File Delete dialog box is displayed.
3. Click Yes to confirm the deletion.
If program files are stored in the Recycle Bin folder, your
Notebook identifies them and prompts you to verify your
intention to delete these files.
8-10 S ERVICE AND S UPPORT
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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System Support Compaq Diagnostics
(available on select models)
This section covers:
•
Compaq Diagnostics
•
System Record
•
Compaq Service
Connection
•
Internet Support
You can select Quick or
Complete as a starting point
for a Custom test. If you select
Interactive mode, stay with
your Notebook for the
interactive test portions.
Compaq Diagnostics provides an easy way to perform system
checks and diagnose problems. When you double-click the
Compaq Diagnostics icon located in the Compaq
Support folder on the Windows desktop, a progress bar is
displayed while the application analyzes your Presario
Notebook for information about its components. After
approximately one minute, a Summary window with the
component information
is displayed.
A row of icons is located at the top of the window. Clicking
these icons provides information about the components being
tested. Refer to the following table for descriptions of the
tabs.
Tab
Description
Overview
Contains information about your Notebook
Test
Selects the devices you want tested
Status
Shows progress of tests and faults detected
Log
Shows a record of all device tests and detailed results
Error
Reports details of errors detected
Types of Tests
You may conduct a Quick, Complete, or Custom test. If you
choose the Quick test, it can be run in either the interactive or
unattended mode.
Complete or Custom tests are completed only in the
Interactive mode, since they test the audio and video
components of your Presario Notebook. You must be present
to confirm the test results. Complete testing takes
approximately 10 minutes.
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S ERVICE AND S UPPORT
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The Test tab has the following main regions: Types of Test,
Test mode, an Information Window, and a Component List
(under the Type of Test box). The Component List resembles
Windows Explorer: Click the + to open a component folder,
then the component for information about it. The information
window may show further tests that can be performed on
certain components. You can request any or all of the subtests.
Testing Equipment
To run a test, complete the following steps:
1. Click the Test tab.
2. Choose the type of test: Quick, Complete, or Custom. In
Custom, you will need to check the boxes in the
Component List for each test you want.
3. Select Interactive mode or Unattended mode.
4. Click the Begin Test button at the bottom of the window.
The Status tab automatically replaces the Test tab on your
window. You can follow the progress of individual tests on
this window.
When the tests are complete, the progress bar in the Status
window is green if the test is successful and red if the
test fails. The lower part of the Status tab provides details of
the tests that are completed.
The Long tab lists all the tests and also provides information
about the number of times each test was run, the time
taken for the test, and the number of errors detected. You can
save this information by clicking the Save button at the
bottom of the window.
The Error tab provides details about the errors detected,
including error codes. These error codes reveal useful
information that a Compaq technician uses to advise you on
how to correct problems with your Notebook.
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System Record
(available on select models)
System Record reports all of the devices that came with your
Notebook, as well as all the devices you have added or
changed since you purchased your Notebook. System Record
highlights these changes in red. This allows you to isolate and
diagnose possible problems with your Notebook.
To access System Record, complete the following steps:
1. From the Windows desktop, double-click the Compaq
Support $ icon.
2. Double-click the System Record ¢ icon.
The System Record tab displays the Base.log, which displays
all the devices that came with your Notebook, and the
Now.log, which displays all the devices you have added or
changed. The changes you have made to your Notebook are
highlighted in red. For example, if your Notebook came with
64 megabytes (MB) of memory and you upgrade to 96 MB of
memory, your Base.log displays 64 MB of memory and the
Now.log displays 96 MB. The memory lines in the Now.log
are noted in red lettering, which indicates a change made to
your Notebook’s original amount of memory.
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S ERVICE AND S UPPORT 8-13
Compaq Service Connection
(available on select models)
If the Service Connection $
icon is visible in the Windows
taskbar, the service is
already active.
Turning Compaq Service Connection On and Off
If you wish to turn on the Compaq Service Connection
manually, complete the following steps:
1. Double-click the Compaq Support $ icon in the
Windows desktop.
2. Double-click the Service Connection $ icon.
Note: If the Service Connection icon is visible on the Windows taskbar,
the service is already active.
The Compaq Service Connection remains active and is ready
to perform updates when you log on to the Internet.
To turn off the Compaq Service Connection, complete the
following steps:
1. Right-click the Service Connection $ icon on the
Windows taskbar.
2. Select Shutdown Compaq Service Connection.
How Does It Work?
The Compaq Service Connection software operates in the
background while you are performing other tasks on your
Notebook. You will only be aware that it is working when a
Notice is displayed.
If you are using your modem when the Compaq
Service Connection software initiates an update, it waits until
the modem is idle before downloading any information.
You are not interrupted while using your Web browser
or e-mail programs.
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When a Notice is displayed, usually as a rotating $, complete
the following steps to obtain the update:
1. Double-click the Notice to reveal the update identification.
2. Install, postpone, or delete the download by clicking the
appropriate button.
•
If you ignore the Notice, it disappears after a minute or
two. However, the update is still available for you to
download at any time during the next 10 days.
•
If you have not downloaded the update within 10 days,
it will be automatically canceled.
To view the updates you have downloaded and the updates
that are still available, double-click the Compaq Support $
icon on the Windows desktop, then double-click the Service
Connection $ icon. A list of updates is displayed in the
window. The updates that have not yet been accepted are
highlighted and bolded.
Privacy and Data Security
Compaq Service Connection is committed to providing you
with beneficial software updates and information. To provide
you with these updates and information, non-personal
information limited to your Notebook model number, serial
number, and software ID files is communicated to the
Compaq server.
Files sent to your Presario Notebook are protected by a
personalized security number, similar to a Personal
Identification Number (PIN), to ensure that you receive the
correct information. Compaq Service Connection does not
access, share, or send any personal information, files, or data
on your Notebook over the Internet.
If you no longer wish to receive updates from the Compaq
Service Connection, you can turn it off at any time.
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S ERVICE AND S UPPORT 8-15
Internet Support
You can also access
Internet Support through the
Instant Answer button
(available on select models)
on your keyboard.
The Internet Support $ icon allows you to access the
Compaq Service and Support Web page for your country. The
Compaq Service and Support Web page provides you with
tools and information to help make using your Compaq
Presario easier than ever.
To access the Compaq Service and Support Web page,
complete the following steps:
1. Make sure your Notebook is connected to the Internet.
2. From the Windows desktop, double-click the Compaq
Support $ icon.
3. Double-click the Internet Support § icon. Icons
representing flags of various countries are displayed in a
window.
4. Click the icon that represents your country’s flag.
You will be connected to your country’s specific Service and
Support Web page.
8-16 S ERVICE AND S UPPORT
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Solutions
,Q7KLV&KDSWHU
Basic Solutions, 9-2
Frequently Asked
Questions, 9-3
Solutions Tables, 9-10
You turn on your Notebook and it
won't start. You try to print and
nothing happens. You get an error
message that prevents you from
getting your work done—and
there's no one around who knows
what to do. Help!
In this chapter you’ll learn easy
ways to increase computer performance and solve some basic
computer problems:
•
In “Frequently Asked Questions” (FAQs), you’ll find
answers to questions such as: Where can I find the
specifications for my Compaq Presario Notebook
computer? How do I change my Notebook display
resolution? What types of upgrades are available for
my Notebook?
•
In “Solutions Tables,” you’ll find common problems
described in detail and several solutions to try and fix the
problems.
If you can’t solve a problem yourself, we’ll show you how to
contact Compaq Support for all the help you’ll need.
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S OLUTIONS 9-1
Basic Solutions
Helpful Hints
Before you consult our
extensive list of common
solutions, try these helpful
hints. If you still need help,
this section tells you how to
quickly find the solution.
If you encounter minor problems with your Notebook,
display, or software, refer to the following list of general
suggestions before taking further action:
•
Ensure that your Notebook is plugged into the AC
adapter and that the adapter is plugged into a working
electrical outlet.
In this section:
•
Ensure that your Notebook is turned on and the
Power › light or icon is lit.
•
Adjust the brightness and contrast controls of the display.
•
Helpful Hints
•
Finding Solutions
Quickly
Finding Solutions Quickly
To help you find a solution quickly, most of the information in
this chapter is divided into three columns:
1. Symptom—describes the symptom or warning that
indicates a problem.
2. Problem—identifies one or more reasons why the
symptom occurred.
3. Solution—describes how you should try to fix
the problem.
If the listed solution does not fix your problem, try another
solution for the symptom or try the solution a second time.
If a problem persists and you can’t resolve it, contact a
Compaq Authorized Service Provider. Refer to your
Warranty Statement for details.
9-2
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Frequently
Asked
Questions
•
General Questions
•
Display Questions
•
Questions about Sound
•
Questions about Movies
•
Questions about
Peripherals
•
Questions about
Upgrades
•
Error Messages
General Questions
Q. Where can I find more information about my Notebook?
A. In the printed documentation that came with your
Notebook. Also visit the Compaq support Web site at
http://www.compaq.com/athome/support/serv_note.html
Q. What is Microsoft Windows?
A. Microsoft Windows is an operating system.
Q. What is an operating system?
A. An operating system is software that tells your Notebook
what to do. It translates keyboard strokes and mouse
movements into a language your Notebook can understand.
Your Notebook comes with a Microsoft operating system
already installed.
Q. What is a computer virus and how can I remove it?
For more information, refer to
your Microsoft Windows
Operating System Manual.
You can refer to other
documentation that comes with
your Notebook or peripheral
devices. Examples include
Microsoft Windows manuals,
third-party software manuals,
and hardware documentation
such as printer manuals.
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A. A computer virus is a program that can cause damage to
your Notebook. Your Notebook usually comes with
preinstalled third-party virus scan software to remove
computer viruses. However, since new viruses constantly
emerge, you should check with your software vendor about
software upgrades. These upgrades are usually available on
the Internet.
Q. I can’t connect to the Internet. What’s the problem?
A. First, you must have an account with an Internet Service
Provider (ISP). Your modem must also be configured
correctly, and you must have a cable connecting the modem
port to the phone jack. Also ensure that you have an Internet
browser installed, such as Microsoft Internet Explorer
or Netscape Navigator®.
S OLUTIONS
9-3
Q. The keyboard does not respond when I press any button.
What should I do?
A. Press and hold the Power › button to power off your
Notebook, then restart, or call Compaq customer support
for assistance.
The Presario Notebook
Operating System Manual for
information on how to create
additional hardware profiles.
9-4 S OLUTIONS
Q. Why is my Notebook slow when coming out of Hibernation
mode or when not on the network?
A. If the internal Ethernet hardware (network card) is set up to
connect to a network, Windows tries to access the network
through the Ethernet hardware. If a connection does not exist,
then start-up delays or loss of functionality can occur. One
way to overcome these problems is to use the Hardware
Profile feature of Windows. This feature allows you to create
two different Hardware Profiles that are selectable upon startup: one with the internal Ethernet hardware enabled and one
with internal Ethernet hardware disabled.
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Display Questions
Q. How can I change the display settings on my Notebook?
A. Right-click on the Windows desktop and select
Properties. The following dialog box is displayed:
The “Adjusting Brightness”
section in this guide.
“Using Your Notebook” in this
guide for more information on
charging the battery.
Select the Settings tab and make changes as necessary. Click
OK when you finish to apply the settings.
Q. My display (monitor) is blank. What should I do?
A. Your Notebook might be in either Sleep (Standby) or
Hibernation mode. Try pressing any key to wake your
Notebook from Sleep (Standby) mode. If this does not correct
the problem, press the Power › button once to resume from
Hibernation mode.
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9-5
Questions about Sound
Q. There is no sound coming from my Notebook. What’s
wrong?
A. You can control the sound coming from your Notebook
speakers by double-clicking the Volume ¶ icon in the
taskbar. The Volume Control dialog box is displayed:
Make sure the Mute all box is not checked in the Volume
Control Balance panel.
9-6 S OLUTIONS
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Questions about Movies
Q. When I play a DVD movie on TV-Out, the movie shows
only on the display panel. What should I do?
“Solving Hard Disk Problems”
in this chapter for information
about the hard disk.
A. You may need to press the Fn+F3 keys more than once to
transfer the image to the TV.
Q. The DVD movie is too dim or too bright. What should I
do?
A. Adjust the brightness setting and the Advanced Display
properties.
Questions about Peripherals
Q. My Notebook is connected to a printer, but I am unable to
print. What’s wrong?
A. If the printer is attached directly to your Notebook, make
sure that the power cable is plugged into the wall and the
printer is turned on. Check to make sure that the connector
cable between your Notebook and the printer is properly
attached. Also, ensure that you have the correct driver for
your printer installed on your Notebook. If you are still have
trouble printing, refer to the instructions that came with your
specific printer model.
Q. How do I know how much battery power I have?
A. See the Battery Status icon on the System tray on the
Windows taskbar.
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9-7
Questions about Upgrades
Q. Can I download upgrades from the Compaq Internet site?
A. Yes. You can download Compaq upgrades, called Softpaqs,
such as video drivers, diagnostics, and flash ROM at:
http://web14.compaq.com/falco/sp_list.asp
You must know your Presario Notebook Model and Serial
Numbers (located underneath your Notebook).
Q. Where do I get information about memory upgrades?
A. See the following site:
http://athome.compaq.com
Error Messages
Error messages are displayed on the screen to alert you when
problems occur and when your input is required to resolve a
problem.
Q. I receive an Out of Memory message while a program is
running. What’s wrong?
A. Your Notebook operating system resources are low. Close
one or more programs to recover resources.
Note: You may have to restart your Notebook to completely recover
Windows memory.
9-8
S OLUTIONS
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Q. I receive hard disk error messages. What is wrong?
A. A hard disk error message is displayed when part of the
hard disk has failed. The hard drive can be restored by using
the ScanDisk utility.
To repair the hard disk using the ScanDisk Utility, complete
the following steps:
1. Click the Start button, point to Programs, Accessories,
then System Tools, then click ScanDisk to open the
ScanDisk dialog box.
2. Select the hard disk and any other desired options.
3. Click the Start button to begin the repair process.
Q. I receive a non-system disk or disk error message. What
is wrong?
A. If you have a non-system or disk error message, check
the following:
•
Check the diskette drive to see if you have a diskette in the
drive. When drive activity stops, remove the diskette and
press the Spacebar to continue the startup process.
•
If a diskette is not in the drive, the system files have been
damaged. To repair the system files, complete the
following steps:
a. In the diskette drive, insert the startup diskette that you
have created for your operating system.
b. Press and hold down the Power › button until your
Notebook shuts down.
c. Press the Power › button to restart your Notebook.
d. At the A:\ prompt, type SYS C: and press the Enter
key. The following message is displayed:
‘SYSTEM TRANSFERRED’. This operation restores
the system files to your hard disk.
e. When the operation is complete, restart your Notebook.
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S OLUTIONS 9-9
Solutions
Tables
In this section:
•
Audio and Video
•
Battery and Power
•
Mass Storage
•
Games and Internet
•
Keyboard and TouchPad
•
Memory and PC Card
9-10
S OLUTIONS
Audio and Video
Audio
Symptom
Problem
Solution
No sound.
Volume has been
muted.
On the taskbar, click the
Volume ¶ icon and clear
the Mute check box.
Your Notebook is
in Sleep mode. This
is identified when
the Power› icon
pulses slowly on and
off.
Press any key.
Sound is
too low.
Volume is set too
low.
Click the Volume ¶ icon
on the taskbar, and click
the Volume slider and
drag it up, or press the
Volume Up button.
Sound is
distorted.
Volume is set
too high.
Click the Volume ¶ icon
on the taskbar, then click
the Volume slider and
drag it down, or press the
Volume Down button.
Audio CD or
DVD does
not play.
See CD or DVD in
“Fixing Mass
Storage Problems”
later in this chapter.
Volume ¶ icon
is missing from
the Windows
taskbar.
The Show Volume
Control on taskbar
option has not been
selected.
On the taskbar, click the
Start button, and point
to Settings.
Click Control Panel.
Double-click
Sound and Multimedia.
Select Show volume control
on taskbar, and click OK.
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Video or Display
Symptom
Solution
Screen saver
is enabled.
Press the Spacebar or click
with the TouchPad.
Your Notebook is in
Sleep mode. This is
identified when the
power light pulses
on and off.
Press any key.
The external monitor
display is selected.
Press the Fn+F3 keys to
switch between the LCD
display, external monitor,
TV-Out (available on select
models), and simultaneous
display.
Display is
too faint.
Brightness and
contrast controls are
not set properly.
Press the Fn+F8 keys to
turn up the brightness. (On
select models, you can
adjust the contrast.)
Display only
fills part of
the screen.
Your resolution
settings are not
set properly.
On the taskbar, click the
Start button and point
to Settings.
Click Control Panel.
Double-click Display.
Click the Settings tab.
In the Screen area, click the
slider and drag it to the
desired resolution.
Click OK to accept the new
settings, then close the
Control Panel window.
Characters are
garbled or the
display flashes
when your
Notebook is
connected to an
external
monitor.
The external
monitor’s resolution
is set too high for
your Notebook.
Restart your Notebook and
reset the Display settings for
a lower resolution. Refer to
the solution for “Display only
fills part of the screen” for
more details.
Screen is blank.
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Problem
S OLUTIONS 9-11
Battery and Power
Battery
Video is also referred to as the
display.
Symptom
9-12
S OLUTIONS
Solution
Battery gauge is
not accurate.
Battery
charging
indicator does
not appear and
battery does not
charge.
Key combinations, such as the
example Fn+F8 used in these
solutions, mean that you should
press and hold down the
Fn key, press the F8 key, and
then release both keys
simultaneously.
Problem
Battery charge
does not last as
long as
expected.
Calibrate the battery. Refer
to “Calibrating the Battery”
in this guide for details.
Battery needs
calibrating.
Allow time for the battery to
return to room temperature.
Battery is at the end
of its life.
Replace the battery. Refer to
“Recycling the Battery” in
this guide for battery
recycling information.
Battery was exposed
to temperature
extremes.
Keep the battery within the
recommended temperature
ranges. Refer to “Maintaining
the Battery” in this guide.
Battery is not fully
draining.
Calibrate the battery. Refer to
“Calibrating the Battery” in
this guide.
Battery was
exposed to extreme
temperatures.
Keep the battery within the
recommended temperature
ranges. Refer to “Maintaining
the Battery” in this guide.
Battery has partially
self-discharged.
Recharge the battery.
Power Management
is disabled.
Reset the power
management options. Refer
to “Calibrating the Battery”
in this guide.
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Battery
Symptom
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Problem
Solution
(cont’d)
Battery charge
does not
last as long
as expected.
Battery is at the end
of its life.
Replace the battery.
Refer to “Recycling the
Battery” in this guide for
battery recycling information.
Your Notebook
has entered the
Low Battery
state, but it did
not beep.
Volume is set too
low to hear the
warning beep, or a
CD is playing and
the alarm does not
interrupt play to
issue a warning
beep.
Adjust volume if necessary.
Your Notebook
is beeping and
the Low Battery
warning
appears or the
battery gauge is
below 10%.
Your Notebook has
entered a Low
Battery stage.
If possible, immediately
connect your Notebook to AC
power. If connecting to AC
power is not possible, you
have the following choices:
Save your files and
perform a normal
Windows shutdown.
Initiate Hibernation by
pressing the
Power › button.
Let your Notebook go into
Hibernation automatically (if
enabled).
S OLUTIONS 9-13
Power
Symptom
Problem
Solution
You forgot your
power-on
password.
Your Notebook will
not start without
entering the
power-on password.
Take your Notebook to your
local Compaq Authorized
Service Provider.
See the Warranty Statement
for details.
Your Notebook
will not turn on.
Power button on
your Notebook has
not been pressed.
Press the Power › button
on your Notebook.
Power plug is not
properly connected
to AC adapter or
wall outlet.
Reconnect the power plug to
the AC adapter and
wall outlet.
AC adapter is not
properly connected
to the back of
your Notebook.
Reconnect the AC adapter to
the back of your Notebook.
Battery is fully
discharged or
not installed.
Connect the AC adapter to
the back of your Notebook
and a wall outlet or insert a
charged battery.
Keyboard controller
needs to be reset.
9-14
S OLUTIONS
Unplug AC adapter from the
back of your Notebook.
Remove the battery and wait
30 seconds.
Reinstall the AC adapter
and battery.
Wall outlet is bad.
Test the outlet by connecting
a different electrical device
to the outlet.
Wrong memory
modules were used
in an upgrade, or
memory modules
were installed in the
wrong location.
Contact your Compaq
Authorized Service Provider
to verify the type of memory
modules to use and where to
install them. See the
Warranty Statement
for details.
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Power
Symptom
Your Notebook
is not
responding to
keyboard or
TouchPad.
One of the
following
messages is
displayed:
“Operating
System Not
Found,” or
“Non-system
disk or
disk error.”
“Error Messages” in
this chapter.
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“Illegal
Operation
has Occurred”
error message
is displayed.
Problem
Solution
Your Notebook has
locked up.
Restart your Notebook by
pressing the
CTRL+ALT+DEL keys
simultaneously or hold down
the Power › button until
your Notebook turns off.
A program you are
using is not certified
for Windows
by Microsoft
Verify that the program is
certified by Microsoft
(see program packaging for
this information). If the
program is Microsoft
certified, then see the
next problem.
A diskette that does
not contain system
files needed to start
your Notebook is in
the diskette drive.
When drive activity stops,
remove the diskette, then
press the Spacebar to
continue the startup process.
System files may
have been damaged.
Insert a boot diskette
or Windows Startup
diskette to restart
your Notebook.
In the diskette drive, Insert
an emergency diskette
that has been created for
your operating system.
Restart your Notebook. This
task rebuilds
the system files on
your hard drive.
Configuration file
may be corrupted.
If possible, save all data,
close all programs, and
restart your Notebook.
S OLUTIONS 9-15
Mass Storage
CD or DVD Drive
Symptom
CD/DVD drive
cannot read
a disc or
takes too long
to start.
S OLUTIONS
Solution
The disc is inserted
improperly.
Reinsert the CD with the
label facing up and verify
that the disc is securely
snapped down on
the spindle.
The DVD drive takes
longer to start
because it must
determine the type
of media being
played before it
can start.
Wait at least 30 seconds to
let the DVD drive determine
the type of media being
played. If the disc still does
not start, refer to the solution
for related problems.
The disc is dirty.
Clean the disc with a CD
cleaning kit available in most
computer stores.
DVD Player
performance
is poor when
running other
programs
simultaneously.
DVD playback
requires large
amounts of
processing power;
therefore, the
system cannot
process other tasks
simultaneously at
maximum
performance.
To provide maximum
performance, close all other
programs while playing DVD
media. It may also be
necessary to restart
Windows to free
all resources.
Cannot eject CD
or DVD.
Power is not on.
Manually eject the disc
(see “Using Your CD or DVD
Drive” in this guide)
or turn on your Notebook.
Display is
corrupted when
playing some
DVD movies.
Copyright material at
beginning of movie
causes momentary
corruption.
Wait a few seconds for video
corruption to clear up. If it
does not clear up, then stop
and restart the DVD movie.
“Error Messages” in
this chapter.
9-16
Problem
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Diskette Drive
Mass Storage media include
CDs, DVDs, diskettes, and the
hard disk.
Symptom
Problem
Solution
Not reading
drive:
“Abort, Retry,
Fail?” message
appears.
A non-formatted
diskette is inserted.
Format the diskette using the
following steps:
1. Double-click the
My Computer G icon
on the desktop.
2. Select the 3 1/2-inch
Floppy (A:) drive.
3. Click File and point
to Format.
4. Select the desired
options, and click Start to
begin formatting
the diskette.
Diskette is
damaged.
Replace the diskette with a
new one.
The diskette is
improperly inserted.
Remove the diskette and
reinsert it as follows:
1. Insert the edge with the
sliding cover into the
drive facing up.
2. Push the diskette all the
way into the drive until
it stops.
Diskette is
damaged.
Replace the diskette with a
new one.
Diskette drive is
continually
active.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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S OLUTIONS
9-17
Diskette Drive
9-18
S OLUTIONS
Symptom
Problem
Solution
Diskette drive
cannot read
a diskette.
Diskette is not
formatted.
Format the diskette by
following these steps:
1. From the desktop,
double-click the
My Computer G icon.
2. Select the 3 1/2-inch
Floppy (A:) drive.
3. Click File and point
to Format.
4. Select the desired
options, and click Start to
begin formatting
the diskette.
(cont’d)
Diskette drive
cannot read
a diskette.
The wrong type of
diskette is
being used.
Check the type of drive
you have and use the
correct diskette type.
Diskette drive
cannot save
information
to diskette.
Diskette is not
formatted.
Format the diskette by
following these steps:
1. From the desktop,
double-click the
My Computer G icon.
2. Select the
3 1/2-inch Floppy
(A:) drive.
3. Click File and point
to Format.
4. Select the desired
options, and click Start to
begin formatting the
diskette.
Once the format is complete,
you should be able to save
your information.
Diskette is
write-protected.
Slide the write-protection tab
to the unlocked position on
the diskette.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Diskette Drive
Symptom
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Problem
Solution
Diskette is full or file
is too big.
Use another diskette or
compress the file to reduce
the file size.
File save
command was not
properly executed.
When saving information to
the diskette drive, verify that
you are using the correct
drive.
Diskette is
damaged.
Replace the
damaged diskette.
S OLUTIONS
9-19
Hard Drive
Symptom
9-20 S OLUTIONS
Problem
Solution
Hard drive
error message
is displayed.
Part of the hard
drive failed.
Insert an emergency diskette
that has been created for
your operating system in the
diskette drive.
1. Restart your Notebook.
This operation rebuilds
the system files on your
hard disk.
2. When the operation is
complete, restart
your Notebook.
For further assistance, call
the Compaq Customer
Support number for
your region.
“Non-system
disk or disk
error” message
is displayed.
A diskette that does
not contain system
files needed to start
your Notebook is in
the diskette drive.
When drive activity stops,
remove the diskette and
press the Spacebar to
continue the startup process.
System files
are damaged.
Insert a startup diskette that
has been created for your
operating system in the
diskette drive.
1. Restart your Notebook.
2. At the A:\ prompt, type
SYS C: and press Enter.
The following message is
displayed: ‘SYSTEM
TRANSFERRED’. This
operation restores the
system files to your
hard disk.
3. Restart your Notebook.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Games and Internet
Games
Symptom
Problem
Solution
Game
frequently stops
responding
or locks up.
Minimum hardware
or software
requirements set by
the manufacturer
are not met.
Review the game packaging
or call the game’s
manufacturer to verify the
minimum hardware and
software requirements.
Game was not
set up properly
when installed.
Reinstall the program, noting
any settings and default
selections that pertain to
your Notebook, and restart
the game.
Internet
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Symptom
Problem
Solution
Cannot connect
to the Internet.
Internet service
provider (ISP)
account is not set up
properly.
Verify Internet settings, or
contact your Internet service
provider (ISP) for assistance.
Modem is not set up
properly.
Reconnect the modem,
verifying the telephone line
to wall jack connection.
Refer to the
Compaq Easy Setup poster.
Web browser is not
set up properly.
Verify that your web browser
is installed and set up to
work with your ISP.
S OLUTIONS 9-21
Internet
Symptom
Instant Internet
Zone buttons do
not respond.
9-22 S OLUTIONS
Problem
Solution
If no dial tone is
found, another
telephone handset
on the same line is
not on the receiver.
Verify that all telephone
handsets on the same line
are on the receiver.
Messages are
not cleared from the
answering service.
If you use an answering
service that modifies your
telephone’s dial tone to
inform you of messages,
clear all messages and try
your call again.
ISP connection is
not established.
Connect to your ISP and
retry the Instant Internet
Zone buttons.
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Keyboard and TouchPad
The TouchPad is your
Notebook’s mouse. Use your
finger on the touchpad to direct
the cursor across the screen.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Keyboard and TouchPad
Symptom
Problem
Solution
Keyboard
commands
or keystrokes
are not
recognized by
your Notebook.
Program in use has
stopped responding
to commands.
Turn off your Notebook using
the TouchPad.
1. On the taskbar, click the
Start button.
2. Click Shut Down...
3. Select the Shut down
option, and click OK.
4. After the shutdown is
complete, restart
your Notebook.
If your Notebook does not
shut down, press and hold
down the Power › button
until your Notebook turns off.
Fn+Num Lk or
Shift+Num Lk
does not turn
the internal
NumLock on.
The internal
keyboard NumLock
is disabled when an
external
PS/2 keyboard or
keypad is present.
Use the keypad on the
external keyboard, or unplug
the external keyboard to use
the internal keypad feature.
When typing,
some of the
letter keys
return numbers
to the screen.
The NumLock
feature is turned on.
Press the Fn or Shift key
while pressing the Num Lk
key to turn Num Lock off.
Cursor jumps to
a different
location
while typing.
TouchPad needs to
be cleaned.
Wipe the TouchPad with a
damp cloth, then wipe it dry.
Cursor does
not respond.
TouchPad needs to
be cleaned.
Wipe the TouchPad with a
damp cloth, then wipe it dry.
S OLUTIONS
9-23
Keyboard and TouchPad
Symptom
(cont’d)
Cursor does
not respond.
9-24 S OLUTIONS
Problem
Solution
Program in use has
stopped responding
to commands.
Turn off your Notebook using
your keyboard.
1. Press the Ctrl and Esc
keys simultaneously.
2. From the Windows Start
menu, use the arrow keys
to select Shut Down...
and press the Enter key.
3. Select the Shut down
option (you may need to
use the arrow keys to
select it), and press the
Enter key.
4. After the shutdown is
complete, restart
your Notebook.
If your Notebook does not
shut down, press and hold
down the Power › button
until your Notebook turns off.
TouchPad needs to
be cleaned.
Wipe the TouchPad with a
damp cloth, then wipe it dry.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Keyboard and TouchPad
Symptom
(cont’d)
Cursor does
not respond.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Problem
Solution
The TouchPad
sensitivity
settings may
need adjustment.
Restore default
TouchPad settings.
1. On the taskbar, click the
Start button and point
to Settings.
2. Click Control Panel and
double-click Mouse.
3. Click the Touch tab and
then the Defaults button.
4. Click OK, and close the
Control Panel window.
TouchPad has been
set up to interpret
TouchPad taps as
clicks, and this
setting may need
adjustment.
Adjust the
TouchPad settings.
1. On the taskbar, click the
Start button and point
to Settings.
2. Click Control Panel, and
double-click Mouse.
3. Click the Touch tab,
and clear the
Tap to click option.
4. To adjust the PalmCheck
Settings, click the slider
and drag it to the right
until the Maximum
setting is reached.
5. Click OK, and close the
Control Panel window.
The PageUp,
PageDown, Home,
or End keys were
accidentally pressed
while typing.
Avoid pressing these keys
when pressing the
Backspace or Enter keys.
S OLUTIONS 9-25
Memory and PC Card
Memory
Symptom
Insufficient
memory
message is
displayed.
Problem
Solution
All available memory
is used by open
programs and
memory is needed
for the desired task.
Close one or more programs
and retry. If this does not
solve the problem, restart
Windows to recover
additional memory.
PC Cards
Symptom
Your Notebook
does not
recognize the
PC Card.
9-26 S OLUTIONS
Problem
Solution
PC Card is not fully
inserted in
the slot or is
upside down.
Remove the card and
gently reinsert it. Refer to
the manufacturer’s
documentation for details.
The PC Card device
driver is
not installed.
Install the device driver.
Refer to the documentation
that came with your
PC Card or contact the
PC Card manufacturer.
PC Card may not
be supported
by Windows.
Review the PC Card
packaging to verify that the
PC Card is compatible, or
contact the manufacturer
directly.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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GLOSSARY
This Glossary defines commonly used terms to help new users understand computer
concepts. Some of these terms are used in this guide.
1394 port A new type of connector for
plugging in peripherals, such as video
cameras, with extremely fast data-transfer
rates. The 1394 standard synchonizes
audio and video files by delivering data at
a guaranteed rate—in real time.
See also peripheral.
anti-virus software A program that
detects and, in many cases, repairs the
damage caused by a computer virus.
application Software installed on a
computer. See also program.
audio/video streaming
See streaming.
$
%
Acrobat® Readerc Software created by
Adobe Systems that allows you to view an
electronic document with the exact layout
intended by the author. The Acrobat
Reader can be downloaded free of charge
from the Adobe Web site.
See also software.
backup Copy of a file that is kept in case
the original is lost or damaged. Backups
can be kept on the hard disk, a diskette, an
LS Compaq drive, or even a CD.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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bit The smallest possible piece of
computer information—a single digit.
See also digital.
GLOSSARY-1
boot To start or restart the computer.
During the start-up process, information
necessary for the computer to operate is
loaded into memory.
See also main memory.
browser Software that searches for,
displays, and downloads text, graphics,
sound, and video from the Internet.
Microsoft Internet Explorer and Netscape
Navigator are two popular browsers.
bug A mistake in the design of computer
software or hardware. Because of their
complexity, many have minor bugs. As
soon as the manufacturer becomes aware
of the problem, modifications are made
to correct it.
required to represent a single character that
you can see on the screen (a letter, number,
punctuation mark, or other symbol). For
example, the byte 01001000 represents the
capital letter H. See also bit.
&
cable modem A modem that allows you
to access the Internet via your cable
television provider. Continuously
connected to the Internet, it allows
high-speed, high-capacity data transfer.
CD (compact disc) Media used in a
CD-ROM drive. The disc is a circular
piece of plastic that stores digital data on
one side, using laser technology.
bulletin board An electronic notice
board on the Internet where people can
post notices for others with similar
interests. Professional organizations and
clubs often have bulletin boards for
members to share information
and opinions.
CD-ROM A compact disc with read-only
data. You cannot erase or record
over the data.
CD-RW A compact disc with rewritable
data. You can write to the disc using a
rewritable or recordable CD drive.
byte Eight bits of data (eight individual
electronic on/off signals, strung together to
make a message that the computer can
interpret). Most information is organized
into bytes. One byte of data is usually
GLOSSARY-2
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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chat An Internet feature that allows you to
exchange typed messages with another
person (or a group of people) in real time.
A message you type instantly displays on
the other person’s computer.
click To push down and quickly release
either the left or right mouse button.
Ctrl+Alt+Delete Pressing and holding
down the Ctrl key, then the Alt key, and
then the Delete key, simultaneously, to
close a program that is locked (not
responding). Use Ctrl+Alt+Delete a
second time to shut down a computer that
is locked. Unsaved data is erased from
memory. When the computer restarts, it
displays an error message that Windows
was not properly shut down, and it scans
the hard disk for errors.
cursor The blinking vertical line on the
screen that indicates where the next
character appears when you type.
Internet. A separate telephone line is used
for phone calls. See also modem.
default The option that the software
automatically chooses for you when you
don’t indicate a choice yourself. For
example, when you print a document, the
Print dialog box asks which pages to print
(the default is All) and how many copies to
print (the default is 1). You can change the
settings, and you can designate the new
settings as the default.
defragmenting The rearrangement of
files and unused space on your hard disk so
programs can run faster.
desktop
See Windows desktop.
dialog box A small window that requests
information from the user before a
command can be carried out.
'
data Information that can be processed by
a computer. See also digital.
database A collection of similar data that
is designed for easy retrieval
of information.
dedicated line A telephone line that is
always connected to the modem (inside the
computer) to provide constant access to the
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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digital A system that uses electronic
signals to transfer data in the form of bits.
A bit is represented by a single digit.
Computers use only two digits—either a 0
or a 1—in various combinations.
See also bit and byte.
GLOSSARY-3
discussion group A group discussion
on a topic of mutual interest held on the
Internet. Instead of meeting in a
classroom, students may meet for group
discussions on the Internet.
directory
See folder.
disk High-capacity storage media, such as
the hard disk inside the computer and the
removable media used in a Zip drive or Jaz
drive.
diskette Low-capacity, removable storage
media made of flexible plastic film
encased in a hard plastic shell. Since the
plastic film is flexible, the 3.5-inch
diskette is sometimes referred to as a
floppy disk.
diskette drive The drive that reads and
writes to a diskette.
double-click To push down and quickly
release the left mouse button two times in
rapid succession to open an item.
download To receive files from another
computer on the Internet.
drive A device that reads and sometimes
writes to storage media. Examples are the
CD drive, DVD drive, LS Compaq drive,
diskette drive, and hard drive.
driver Software that enables the operating
system to recognize and operate devices
installed in or attached to the computer,
such as a printer. All drives that use
removable media and any peripheral
devices have drivers. You can download
updated drivers from the manufacturer’s
Web site. See also peripheral.
GLOSSARY-4
drop-down menu A list of options that
drops down when you click an item on the
menu bar or the down arrow on a dialog
box.
DSL (digital subscriber line)
A telephone line that carries both voice
and data signals; it allows you to talk on
the phone and surf the Internet at the same
time. The data part of the line, which is
continuously connected to the Internet,
allows high-speed, high-capacity data
transfer. Your local telephone company
provides the necessary equipment—a DSL
modem, a network interface card, and a
splitter.
DSL modem A modem that connects to
the Internet using digital subscriber line
service through an existing copper
telephone line.
DVD (digital versatile disc) A CDsized disc that stores full-length movies,
music videos, and multimedia computer
games with three-dimensional graphics.
Both single-sided and double-sided
discs are available.
(
encrypt To translate data into a secret
code. You must have access to a secret key
or password to read an encrypted file.
See also secure Web site.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Ethernet The most widely-installed local
area network technology. An Ethernet
LAN typically uses coaxial cable or special
upgrades of twisted pair wires. The most
commonly installed Ethernet systems,
providing transmission speed up to
10Mbps, are called 10BASE-T. Devices
are connected to the cable and compete for
access using a Carrier Sense Multiple
Access with Collision Detection protocol.
Microsoft Windows used the term
directory (and subdirectories) for folder
(and subfolders).
Explorer See Microsoft Internet Explorer
and Microsoft Windows Explorer.
*
)
fax modem A modem that allows your
computer to transmit and receive faxes.
The fax modem can transmit documents to
fax machines and other computers with fax
modems. It can broadcast a fax to several
sites at once. A dual-purpose modem
functions as both a regular modem that
transmits files as attachments and as a fax
modem that transmits printed documents.
file extension A dot and two or three
letters after a file name that indicate the
program in which the file was created. For
example, .doc indicates that the file was
created in Microsoft Word.
floppy disk
See diskette.
folder Represented by an icon that looks
like a yellow manila folder, a folder
contains other folders (subfolders) and
files. Both MS-DOS and early versions of
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game port A connector on the back of the
computer for plugging in a joystick.
See also joystick.
GIF (pronounced giff). A file format for
graphics displayed on the Internet. They
are easily identified by the file extension
.gif. See also JPEG.
graphical interface Communication
between a person and a computer by
means of images. With a pointing device,
such as a mouse, you click an icon to tell
the computer what you want.
See also icon.
graphics Pictures or illustrations,
including drawings, pie charts, bar graphs,
street maps, architectural and engineering
designs, fashion designs, musical scores,
cartoons, animated images, and
photographs. A graphics card enables the
monitor to display these items on the
screen. See also SVGA.
GLOSSARY-5
+
hard disk Internal storage media for
permanent storage of system files,
software, and data files. The hard disk
consists of flat, round platters. Each side of
each platter has a head that floats on a thin
cushion of air over the surface of the
rapidly spinning disk and picks up (reads)
magnetically stored data or records
(writes) data onto the disk.
hard drive The drive that reads and
writes to the hard disk. If you have a large
hard drive, it may be divided into several
partitions. Each partition is designated by a
different icon and a drive letter, beginning,
with the letter C. Partition C: contains the
files the computer uses to start up. The
other partitions contain no preinstalled
files.
hardware The physical components of a
computer—the parts you can physically
touch. See also software.
HTML (hypertext markup language)
The standard language for documents
designed for viewing on the Internet with a
browser. Tags, embedded in the
documents, mark the location of other
electronic files—including text, graphics,
audio, and video files. Click on the links
to jump from one document to another.
Documents formatted for a browser can be
identified by the file extension .htm or
.html. See also hyperlink.
GLOSSARY-6
http:// (hypertext transfer protocol)
This protocol commands the Web server to
locate the Web site you requested and
transmit the Web site to your computer.
hyperlink The embedded link to another
document. When you pass the cursor over
a link (usually highlighted text or an
image), a small hand with a pointed index
finger is displayed. When you click the
link, the document to which it points is
automatically transferred to your
computer—no matter where on the Internet
the file is stored. See HTML.
,
icon A small picture that represents a
menu command, file, program,
tool, or peripheral.
interactive A computer program that
responds to you as if you were having a
conversation. You give instructions; the
computer performs an action or requests
additional information. Computer games,
multimedia, and tutorials are
interactive programs.
interface A means of communication
between two entities. A person and a
computer interface through a monitor,
keyboard, and mouse. Two computers
interface through a network or
Internet connection.
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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Internet A worldwide collection of
computer networks that are interconnected
so that users can share
electronic information.
Internet Explorer
Internet Explorer.
See Microsoft
identified by the file extension .jpg. JPEG
files, which store more information per
pixel than GIF files, are used for complex,
high-resolution images. See also GIF.
See also pixel.
/
Internet keyboard A keyboard that
resembles a typewriter keyboard but is
equipped with special buttons programmed
to connect to the Internet.
Internet phone A video telephone that
allows you to make long-distance calls
over the Internet.
ISP (Internet service provider) A
company that provides access to the
Internet. To use the service, you need the
service provider’s software, a user-name,
a password, and access phone numbers.
Through a modem, you can log on to the
ISP, surf the World Wide Web, and send
and receive e-mail.
link
See hyperlink.
log on To gain access to a computer
network or the Internet by entering a
user-name and password.
See also network.
left click To push down and quickly
release the left mouse button to
select an item.
0
joystick A lever that moves in all
directions to control the movement of a
pointer or objects on the screen. It is used
for computer games in which you drive,
fly, or shoot objects displayed
by the monitor.
JPEG (pronounced J-peg). A file format
for graphics, especially photographs,
displayed on the Internet. It is easily
PRESARIO NOTEBOOK B EYOND S ETUP GUIDE
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main memory Physical memory chips
(RAM) inside the computer. Every
program you launch and every file you
open must be copied from a storage disk,
disc, or diskette into main memory. The
amount of main memory in your computer
determines how many programs you can
run and how much data you can process at
one time. Memory is measured in
megabytes (1 million bytes or characters)
of information. Most personal computers
come with a minimum of 32 megabytes of
GLOSSARY-7
main memory—the minimum
recommendation for Windows programs.
You can insert extra memor. (Visit the
following website for more information:
www.compaq.com/my presario).
See also RAM. See also byte.
microprocessor A silicon chip inside
your computer that processes the
instructions and data from input devices
(such as the keyboard and mouse) and
communicates them to output devices
(such as the monitor, speakers,
and printer).
Microsoft Internet Explorer A Web
browser developed by the Microsoft
Corporation. See browser.
Microsoft Windows The most popular
computer operating system in the world. It
is characterized by the use of windows and
icons. Each running program and open file
has its own window. Instead of
memorizing commands, you click icons to
communicate with the computer. Clicking
the minimize button shrinks a program to
an icon on the taskbar. Clicking the icon
redisplays the program as a window. You
can have several windows open at the
same time and toggle from one to another
by using Alt+Tab. (Press and hold down
the Alt key, press the Tab key, and then
release both keys. A palette with an icon
for each program is displayed. Click the
icon for the program you want.)
MIDI (musical instrument digital
interface) (pronounced middy). An
interface that allows the computer to
record sounds created by a synthesizer and
GLOSSARY-8
then manipulate the data to produce new
sounds, such as changing the key of a
composition. See also interface.
See also digital.
MIDI connector A connector on the back
of the computer for plugging in a
synthesizer keyboard.
MIDI format A file format used to store
electronic music sounds. It can be
identified by the file extension .mid. A
sound card that supports MIDI files allows
the computer to generate the synthesized
musical sounds found in games,
CD-ROMs, and presentation packages.
minimize To shrink a running program
window into an icon on the Windows
taskbar. Click the icon to restore the
program window. See Microsoft Windows.
modem A device in the computer that
converts data from digital format to analog
format so that it can be transferred through
a standard telephone line to another
computer. The modem in the receiving
computer converts the data back to digital
format. See digital.
mouse A device that you move across
the top of your desk (or a mousepad) to
move the pointer or cursor on the screen.
Click to select an item, double-click to
launch a program, and right-click to see a
shortcut menu.
mouse pointer The arrow on the screen
that moves with the mouse.
MP3 The file extension for MPEG, audio
layer 3, sound files. This format
compresses sound data from a stereo music
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CD to one-half of its original size without
sacrificing sound quality. Because of their
small size, MP3 files can easily be
transferred over the Internet. You can
download individual songs or entire CDs
in MP3 format to your computer. The
format is easily identified by the file
extension .mp3.
Communications Corporation.
See also browser.
network Two or more computers linked
together to share resources, such as
programs, files, and printers.
network interface card (NIC) An
expansion card or other device used
to connect a computer to a local
area network.
newsgroup A discussion group on the
Internet where people can post or read
messages on thousands of topics, such as
professional basketball, environmental
protection, and Himalayan cats.
multimedia Two or more media formats
used together, such as text, graphics,
animation, audio, or video.
music software Programs for
composing and editing music. When you
play a tune on a synthesizer keyboard
connected to a computer, the music
program translates what you play into a
written score.
1
navigate To move through a Web site or
online document by clicking the hyperlinks
embedded in the text or images.
See also hyperlink.
Netscape Navigator A Web browser
developed by the Netscape
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newsreader A program that lets you read
and post messages to newsgroups.
news server A server that receives the
Usenet news feed (all the individual
messages collected from 100,000 news
servers around the world). You access the
news server through your Internet Service
Provider. See also Usenet.
See also newsgroup.
2
online To be communicating with another
computer through a modem or network.
You are online when you log on and
establish a connection. You are offline
when you lose or terminate a connection.
See also modem. See also network.
GLOSSARY-9
online Help A manual that displays on
the screen while you are actually working
in a program and need help. It can be
accessed through the Help menu at the top
of the screen. Help for Windows can be
accessed from the Start button on the
taskbar.
online shopping Ordering products on
the Internet, such as books, flowers, music
CDs, toys, groceries, stocks, airline tickets,
and used cars.
OS (operating system) The interface
that permits a person and a computer to
“talk” to one another. Microsoft Windows,
the most popular operating system,
displays icons, menus, and dialog boxes to
find out what you want. You use a mouse
and keyboard to reply. See also Microsoft
Windows. See also interface.
3
parallel port A connector on the back of
the computer for plugging in a parallel
cable attached to a parallel device, such as
a printer. Data is transferred, one byte at a
time, through eight data wires (one for
each bit in the byte). All eight bits travel
side by side and arrive at the same time. A
parallel port is faster than a serial port,
which lets data through one bit at a time.
See digital. See also serial port.
path A sequence of information that
directs the operating system to a file. For
GLOSSARY-10
example, C:\Windows\Clouds.bmp is the
path to a bitmap file named Clouds. It is
located in a folder named Windows, which
is located on the C drive.
PC card A removable device that is
designed to plug into a PCMCIA slot to
accommodate devices such as a modem,
fax, and rotating storage media.
peripheral An external device connected
to a computer. Examples are a monitor,
keyboard, mouse, printer, scanner,
joystick, and digital camera.
pixel One of the individual dots, or picture
elements, that compose a graphical image.
See also graphics.
playlist Tracks chosen to play from a CD
or DVD.
plug-and-play A feature, introduced
with Windows 95, to simplify the use of
some peripheral devices. Once the device
has been installed (in accordance with the
manufacturer’s instructions), you can plug
it into the computer while the computer is
running. The operating system
automatically recognizes the new device.
(In order to connect a non-plug-and-play
device, you must first shut down the
computer.) See also peripheral.
pop-up menu A list of options that pops
up when you right-click an icon on the
desktop or taskbar, the vacant part of the
desktop, a selection in a document, or a file
in Windows Explorer. See also right-click.
processor (short for microprocessor).
The brains of the computer.
See also microprocessor.
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product key A unique series of letters
and numbers that are assigned to each
software package you buy. You are asked
to enter the product key when you install
the software. When you register the
software, you transmit the product key to
the manufacturer to enter in a customer
database. Later, when you call for
technical support, you are asked for the
product key. The technician matches it
against the database to determine whether
you qualify for support. You should keep a
record of all product keys to protect your
investment. They are comparable to the
serial numbers on hardware. See software.
program Software that you install on a
computer for word processing, drawing,
manipulating photos, reconciling your
bank statement, calculating your taxes,
composing music, or playing games. It is
occasionally referred to as an application.
See software.
5
RAM (random access memory) The
main memory of the computer. It holds a
copy of the operating system, any
programs that are running on the computer,
and any data that is being processed. RAM
is temporary memory; turning off the
computer clears RAM. The more RAM
your computer has, the faster the programs
respond. See also main memory. See also
ROM.
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right-click To push down and quickly
release the right mouse button to display a
shortcut menu of the most commonly used
commands for the item you clicked. See
also pop-up menu.
ROM (read-only memory) Memory
that contains the basic instructions for the
microprocessor. ROM is permanent
memory; turning off the computer does not
erase it. Since you cannot change or write
to ROM, it is referred to as read only.
See also microprocessor.
6
scanner A device that creates digital
images of printed documents and
photographs. Software allows you to save
and edit the images on the computer. See
also digital. See also software.
screen saver A moving picture or
pattern that appears on the screen when
you stop using your computer for a
specified period of time. Originally
designed to protect the monitor, screen
savers are now used for amusement.
scroll To gradually move information
across the screen when a document or Web
page is too long or too wide to view all at
once. Scroll bars are located along the right
side and across the bottom of a window.
When scroll arrows are present at the ends
of the bars, you know that some
information is off the screen. Click on one
GLOSSARY-11
of the arrows to scroll the information into
view.
scroll mouse A mouse with a scroll
wheel (between the two mouse buttons) for
automatic scrolling through long
documents or Web pages.
search engine A program, accessed on
the Internet, that allows you to search large
databases for information, using keywords
or phrases. See also database.
secure Web site A Web site that
encrypts data to protect it from
unauthorized use. When you purchase
items over the Internet, you are asked to
type your name, mailing address, e-mail
address, and credit card information on an
electronic form. Sending information to a
secure Web site is comparable to giving it
over the telephone when you order from a
catalog. (But never send your social
security number over the Internet.
Criminals can steal your identity with your
social security number.) See also encrypt.
serial port A small connector on the back
of the computer (or keyboard) for plugging
in a thin cable attached to a serial device,
such as a mouse. Serial devices transfer
data, one bit at a time, through a data wire.
The serial cable has two wires for
bidirectional communication (sending and
receiving information simultaneously). See
also digital. See also parallel port.
shareware Software you can try before
you buy. After a trial period, usually 30
days, the program uninstalls unless you
pay for it You can download shareware
from the Internet. See also software.
GLOSSARY-12
shortcut An icon on the Windows
desktop that you double-click to
launch a program.
shortcut menu A menu that pops up
when you right-click an icon on the
Windows desktop or taskbar, the vacant
part of the desktop, a selection in a
document, or a file in Windows Explorer.
The options on the pop-up menu are the
most commonly used commands that relate
to the item you right-clicked.
See also right-click.
sleep mode A low-power state that saves
electricity when the computer is not in use.
software The invisible code stored in
digital bits and bytes. It consists of a set of
instructions that tell the hardware what
tasks to perform. See also digital.
See also program.
surf To jump from place to place on the
Internet, searching for topics of interest, by
clicking hyperlinks. Instead of searching
for specific information, surfing is an
undirected type of Web browsing. You
amuse yourself by clicking whatever
catches your fancy.
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surge protector A device that protects a
computer from fluctuations in power. A
surge protector regulates the flow of
electricity to the computer and prevents
high-voltage surges from damaging
the equipment.
SVGA (super video graphics array)
A video display standard that offers greater
resolution and color depth than VGA. The
resolution (clarity and sharpness) of an
image is determined by the number of
pixels that can be displayed per square
inch. Color depth is determined by the
number of colors (from 256 to 16 million)
that can be displayed simultaneously. The
number of both pixels and colors is limited
by the amount of video memory on the
SVGA system. See also pixel.
7
taskbar
URL (uniform resource locator)
address of a Web site, such as
www.compaq.com.
USB port (universal serial bus port)
A connector for plugging in multiple,
ultra-high-speed peripherals. USB ports
are gradually replacing serial ports and
parallel ports and eliminating the need for
so many connectors and so many cables.
(Multiple USB peripherals can be linked
together in a chain to share the same port.)
Windows 98 included a built-in driver for
USB peripherals. Windows Millennium
supports a new USB standard that is 40
times faster than the previous standard. See
also serial port and parallel port.
See also peripheral.
Usenet (users’ network) A world-wide
network of computers set up to transmit
messages to newsgroups. See also
newsgroups.
9
See Windows taskbar.
8
upload To send information to another
computer on the Internet.
UPS (uninterruptible power supply)
A device that provides a short-term backup
power supply, as well as surge protection.
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The
V.90 standard A standard adopted in
1998 to resolve two competing
technologies for 56Kbps modems. (If your
modem does not conform to the V.90
standard, you can visit the manufacturer’s
Web site and download
a software upgrade.)
video phone
See Internet phone.
GLOSSARY-13
virus A set of software instructions
written to harm computers. A virus can
cause unusual messages to display on the
screen, destroy information on the hard
disk, or cause your hard disk to crash.
Some viruses affect your computer
immediately; others are set to activate on a
certain date. See also anti-virus software.
:
WAV A file format used to store sounds.
WAV sound files can be identified by the
file extension .wav. Microsoft and IBM
developed the format for Windows
programs that support sound.
Web
See World Wide Web.
Web browser
See browser.
window A framed area that displays on
the Windows desktop after you select an
item or open a program.
Windows desktop The main screen you
see when your computer completes startup.
The desktop displays icons (small pictures)
that represent items in the operating
system (such as My Computer and Recycle
Bin), shortcuts to programs installed on
your computer, and shortcuts to folders or
files. See also shortcut.
Windows Explorer A file management
program that lets you see the hierarchy of
folders on your computer and all the files
and subfolders in each folder. Visualizing
GLOSSARY-14
the hierarchy is useful for copying and
moving files. You can open the folder that
contains the file you want to move or copy,
click and drag the file to a new folder, and
then drop it in. To find Windows Explorer,
click the Start button, and point to
Programs. You can create a shortcut to
Windows Explorer.
Windows taskbar The gray bar running
along the bottom of the screen when your
computer completes startup. The Start
button is on the left side of the taskbar, and
the systray (a tray with icons and the
computer clock) is on the right. Programs
that are running, but minimized into icons,
are displayed in the middle of the taskbar.
wizard Part of a program that guides you
through a complex process, such as signing
up with an Internet service provider or
posting a Web site to a server. Most
programs on CD-ROMs have wizards to
guide you through the installation process.
World Wide Web A system of Internet
servers that support documents formatted
in HTML. See also HTML.
=
zipped file A file that has been squeezed
to a smaller size by compression software,
such as WinZip. An archive (group of
related files that are zipped together) can
be transmitted as an e-mail attachment
much faster than individual files. An
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archive takes up less storage space on your
disk. It can be identified by the file
extension .zip. An archive contains a selfextracting program with the file extension
.exe (for executable). Double-click the
executable file, and a wizard guides you
through the process of unzipping the files.
See also wizard.
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GLOSSARY-15
GLOSSARY-16
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INDEX
A
AC adapter
connecting 7-7
connector 2-7
troubleshooting 9-14
AC power 3-2
plugging 3-2
unplugging 3-2
using 3-3
Accessing
files from the Internet 6-13
search engines 6-6
Adaptec Easy CD Creator
user information 5-23
Add New Hardware Wizard 4-9
Audio
troubleshooting 9-16, 9-21
B
Backing up
CDs 5-21
using data CDs 5-19
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Backup 8-5
devices 8-5
utilities 8-5
Battery
calibrating 7-4
care 7-2
charging 3-6
charging time 7-6
checking 7-2
disposal 7-3
life 3-3
low condition 7-7
maximizing operating time 7-6
power 3-5, 7-2, 9-7
purchase 7-6
recycling 7-3
release switch 2-8
replacing 3-5, 7-8
storage 7-2
types 7-3
Battery door 2-8
Battery release switch 2-8
Beyond Setup guide
defined 1-2
INDEX-1
Brightness 3-13
adjusting 3-13
controls 2-4
Brigtness
controls 2-4
Browser 6-8
Microsoft Internet Explorer 6-8
Buffer underrun 5-22
Burning
CDs 5-19
Buttons
CD control 2-5
Instant Internet Access 2-3
Internet Zone 2-3
left TouchPad 2-2
PC Card eject 2-6
power 2-3, 3-3
right TouchPad 2-2
volume down 2-5
volume up 2-5
C
Calibration
battery 7-4
CD
Quick Restore 8-10
CD cases
making 5-21
CD Copier 5-21
CD player 5-5
CD/DVD
ejecting 5-3
inserting 5-2
manual eject hole 5-4
manually ejecting 5-4
CD/DVD controls 2-5
INDEX-2
CD/DVD drive
troubleshooting 9-16
CD-R/CD-RW
writing to 5-20
CDs
playing audio 5-5
Charged battery 7-8
Cleaning
display screen 8-3
exterior 8-2
keyboard 8-2
TouchPad 8-3
Clicking
left 3-7
right 3-7
Compaq Diagnostics 8-11
testing equipment 8-11, 8-12
tests 8-12
Compaq Service Connection 8-14
Data Security Statement 8-15
privacy 8-15
turning off 8-14
turning on 8-14
Computer
turning off 3-3
turning on 3-3
virus 9-3
Connecting
to the Web 6-9
Connector
modem 2-7
monitor 2-7
S-Video 2-7
Connectors
AC adapter 2-7
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Copying
CDs 5-21
Creating
data CDs 5-19
D
Data CD
creating 5-19
Definitions
Internet 6-2
World Wide Web 6-2
Defragmentation
hard drive 8-8
Deleted
files recovery 8-10
Disabling
self-starting feature 5-7
Disc
inserting 5-2
removing 5-3
removing manually 5-4
Disk Cleanup
using 8-7
Display 2-2
blank 9-5
brightness 3-13
cleaning screen 8-3
hibernation 9-5
questions 9-5
release latch 2-1
resolution 3-12
settings 9-5
standby 9-5
switching from TV to Notebook 5-13
troubleshooting 9-11
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Downloaded program file
installing 4-8
Drained battery 7-8
Drives 3-16
DVD
drive 5-9
playing movies 5-13
DVD player 5-9
buttons 5-10
on-screen controls 5-10
setting play features 5-12
E
Easy Setup poster
defined 1-2
Edge Motion 3-11
Ejecting
CD/DVD 5-3
CD/DVD manually 5-4
Electrical storms 1-5
E-mail 6-7
provider 6-7
Error messages
hard disk 9-8
non-system disk 9-9
out of memory 9-8
Errors
scanning for 8-6
Ethernet connection 6-6
Ethernet Port 2-7
F
F10 Setup 3-17, 3-19
Fan vent 2-7
Favorites folder 6-12
INDEX-3
Files
backup 8-5
deleting 8-9
from the Internet 6-13
Fn key 2-4
Function keys 2-4
G
General questions 9-3
Graphics 1-4
H
Hard disk
defragmenting 8-8
errors 8-6
space 8-9
Hard drive
errors 8-6
managing of 8-9
Hardware
devices attaching 4-9
Hibernation 3-4, 7-9
Hyperlinks
defined 6-4
using 6-5
I
Inserting
CD/DVD 5-2
Installation
downloaded program file 4-8
software from a CD or diskette 4-7
Internet
accessing files 6-13
connection 9-3
defined 6-2
files access 6-13
searching 6-6
support 8-16
Internet address 6-5
Internet mail 6-7
Internet Service Provider (ISP) 6-6
and e-mail 6-7
Internet Zone buttons 2-3
and the Web 6-9
J
Jewel Case Creator 5-21
K
Keyboard 2-2
cleaning 8-2
Keys
Fn 2-4
function 2-4
L
Left click 3-7
Links
defined 6-4
Low-battery condition
fixing 7-7
Low-power mode 7-9
M
Making
CD jewel cases 5-21
INDEX-4
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Manual eject hole 5-4
Mass storage
CD or DVD drive 9-16
diskette drive 9-16
Mass-storage
hard drive 9-20
Memory 9-8
troubleshooting 9-14
Memory compartment 2-8
Microsoft Internet Explorer
using 6-8
Microsoft Windows
managing files 1-3
using online Help 1-3
Mini PCI 2-8
Mini PCI Compartment 2-8
Model number 2-8
Modem 6-6
Modem connector 2-7
Modes
Hibernation 7-9
sleep 7-9
Monitor connector 2-7
Movies
playing 5-12
Movies questions 9-7
MPEG files
playing 5-12
N
network
defined 6-3
Non-DVD Video CD 5-13
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Notebook
back side 2-7
caring for 8-4
cleaning 8-2
common features 2-2
common tasks 4-1
disconnecting 1-5
left side 2-6
maintenance 8-1
protecting from electrical storm 1-5
right side 2-6
safety 1-5
testing 8-12
turning off 3-3
turning on 3-3
underside 2-8
O
Operating system 1-3, 9-3
manual 1-3
P
Password 3-17
removal 3-19
setting 3-17
troubleshooting 9-14
PC Card Slot 2-6
Peripherals questions 9-7
Playing
audio CDs 5-5
DVD movies 5-13
DVDs 5-5
video discs 5-8
INDEX-5
Ports
ethernet 2-7
speaker 2-2
USB 2-7
Power
AC 3-2
battery 3-5
button 3-4
plugging 3-2
supply 3-3
unplugging 3-2
using AC 3-3
Power management
defined 7-9
understanding 7-9
Power Modes
ending 7-10
starting 7-10
Power source
disconnecting from 1-5
Power surge 1-5
Preventing
buffer underruns 5-22
Printing 9-7
Q
Questions
battery power 9-7
display 9-5
download upgrades 9-8
DVD movies 9-7
general 9-3
memory upgrades 9-8
peripherals 9-7
printer 9-7
sound 9-6
INDEX-6
R
Recording
CDs 5-18
Recycle Bin
using 8-10
Release latch
display 2-1
Removing
CD/DVD disc 5-3
CD/DVD manually 5-4
Resolution
changing 3-12
Right click 3-7
S
Safety 1-5
Safety and Comfort guide 1-2
ScanDisk
using 8-6
Scroll button 3-7
Scroll buttons 2-2
Search engine 6-6
choosing 6-10
using 6-11
Searching
the Internet 6-6
the Web 6-12
Security slot 2-7
Self-starting feature
disabling 5-7
Serial number 2-8
Series number 2-2
Set-up poster
defined 1-2
Shutdown 7-10
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Sleep 7-9
sleep
indicators 7-10
Slot
security 2-7
Software
adding 4-7
installation 4-7
removing 4-7
Solutions 9-2
audio and video 9-10
battery 9-12
games 9-21
Internet 9-21
keyboard and TouchPad 9-23
mass storage 9-16
memory and PC card 9-26
power 9-14
Sound questions 9-6
Speaker
ports 2-2
Standby 7-9
Status Display 2-5
Storage drives 3-16
Stored files
deleting 8-8
Surfing the Web 6-1, 6-5
Surge protector 1-5, 3-2
S-Video connector 2-7
Symbols 1-4
System Record 8-13
System recovery 8-10
T
Testing
Notebook equipment 8-11
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TouchPad 2-2
cleaning 8-3
double-tapping 3-10
Edge Motion 3-11
left button 2-2
left click 3-7
right button 2-2
right click 3-7
tapping 3-10
using 3-7
Tracks
recording 5-19
Troubleshooting
AC adapter 9-14
audio 9-16, 9-21
CD 9-16
DVD 9-16
memory modules 9-14
password 9-14
screen 9-11
volume 9-10
TV
adjusting the screen 4-3
for displaying DVD movies 5-13
TV-Out
adjusting television screen 4-3
switching between displays 4-4
U
Uniform Resource Locator (URL)
defined 6-11
up 2-4
Upgrades
Compaq 9-8
memory 9-8
Upgrades questions 9-8
INDEX-7
URL
Uniform Resource Locator 6-5
URL address 6-12
USB Port 2-7
Using
DVD player 5-9
hyperlinks 6-5
V
Video discs
playing 5-8
Virus
defined 4-5
protection from 4-5
recognizing 4-6
removing 4-6
Volume
troubleshooting 9-10
W
Warranty certificate
defined 1-3
Web
basic information 6-4
favorite addresses 6-12
Web browser
defined 6-8
Web servers 6-5
Windows
customizing 1-3
Disk Cleanup 8-9
World Wide Web
defined 6-2
Writing files
to CD-R/CD-RW 5-20
INDEX-8
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