Compaq 14DJ-0201A-WWEN Laptop User Manual

WHITE PAPER
March 2001
Prepared By
CPCG Software
Product Management
Compaq Computer
Corporation
CONTENTS
I NTRODUCTION .................... 3
C LEAN I NSTALLING
W INDOWS 98...................... 3
P REPARING FOR
I NSTALLATION ..................... 3
M ODIFYING A M ICROSOFT
DOS B OOT D ISKETTE .......... 3
I NSTALLING M ICROSOFT
W INDOWS 98...................... 5
I NSTALLING THE C OMPAQ
D RIVERS AND S UPPORT
S OFTWARE ......................... 5
D OCKING FOR THE
F IRST T IME ........................ 5
A PPENDIX A ....................... 6
C OMPAQ D RIVERS AND
E NHANCEMENTS .................. 6
A PPENDIX B ..................... 11
D ETERMINING THE ROM
V ERSION AND U PGRADE
V ERSION ......................... 11
A PPENDIX C ..................... 13
S OFT P AQ D ESCRIPTIONS .... 13
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1
Installing Microsoft Windows 98 on
Compaq Armada E, M, and V Portable
Products
Abstract: This document provides steps for installing Microsoft Windows 98 (OSR2.1)
on Compaq Armada™ E, M, and V Series Personal Computers. By following these steps
and using one of three recommended software configurations, a variety of computing
environments can be built to match any desired customer requirements. These
configurations range from basic and enhanced setup to full hardware and software support
for the enterprise customer.
For details on Compaq operating system support, features, and the installation of
additional Service Packs, refer to the Operating System Support for Compaq Portable
Products white paper.
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2
Notice
14DJ-0201A-WWEN © 2001 Compaq Computer Corporation
Compaq, the Compaq logo, Armada, SoftPaq, and ROMPaq Registered in U.S. Patent and
Trademark Office. SoftPaq is a trademark of Compaq Information Technologies Group, L.P. in the
United States and other countries. Microsoft Windows and Windows NT are trademarks of
Microsoft Corporation in the United States and other countries. All other product names mentioned
herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to
change without notice. The warranties for Compaq products are set forth in the express limited
warranty statements accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Installing Microsoft Windows 95 on Compaq Armada E, M, and V Portable Products prepared by
CPCG Software Product Management
Fourth Edition (March 2001)
14DJ-0201A-WWEN
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3
INTRODUCTION
This white paper provides instructions for installing Microsoft Windows 98 as a new operating
system on Compaq ArmadaTM E, M, and V Series Personal Computers. Use the setup
configurations described in this paper to simplify the installation process and determine which
computing environment works best. Complete all the steps outlined for the specific platform and
configuration to successfully install Microsoft Windows 98 and all Compaq software. Once
installed, Compaq software improves the functionality of the operating system and enhances the
overall user experience.
Note: Back up all data and applications before beginning any
Microsoft Windows 98 installation procedures.
C L E A N I N S T A L L I N G W I N D O W S 98
This section provides instructions for the following steps:
•
Preparing for installation
•
Modifying a Microsoft DOS boot diskette
•
Preparing the hard drive
•
Installing Microsoft Windows 98
Preparing for Installation
Obtain the following items before beginning the installation:
•
Retail Microsoft Windows 98 CD-ROM and documentation
•
Microsoft Windows 98 Drivers and Enhancements from Compaq
•
One formatted 1.44-MB, 3.5-inch diskette
•
Access to the Internet
Modifying a Microsoft DOS Boot Diskette
IMPORTANT: Back up all data and applications before creating the
DOS boot diskette.
Create a Microsoft DOS boot diskette to perform a clean installation of Windows 98. Complete the
following steps to obtain the CPQLTECD.SYS and MSCDEX.EXE files and modify the DOS boot
diskette:
1.
Insert the DOS boot diskette into the appropriate drive.
2.
Obtain the CPQLTECD.SYS and MSCDEX.EXE DOS files by downloading the
IDE CD-ROM drivers from the Compaq Web site:
a.
Point the browser to
http://www.compaq.com/support/files/Compaq_Armada_Laptops.html
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4
b.
Select the appropriate product series from the Family list.
Note: Armada E500 users must select the Armada E700 product series from the
drop-down box.
c.
Select All Models from the Model list.
d.
Select Windows 3.1 from the Operating System list.
e.
Click on Go to browse to the Support Software page for a list of drivers, files, and
utilities.
f.
Select Storage from the software by category section.
g.
Select the current version of the IDE CD-ROM drivers to browse to the download page.
h.
Print the download page. This page contains instructions on downloading and installing
the IDE CD-ROM drivers.
i.
Follow the IDE CD-ROM drivers installation steps to download and install the IDE
CD-ROM drivers.
3.
Enter DOS mode after installing the IDE CD-ROM drivers.
4.
Copy the CPQLTECD.SYS and MSCDEX.EXE files to the DOS boot diskette.
5.
Complete the following steps to create CONFIG.SYS and AUTOEXEC.BAT files on the
DOS boot diskette:
a.
Click Start→Run.
b.
Type A:EDIT to open MS-DOS EDIT.
c.
Type DEVICE=CPQLTECD.SYS /D:CPQCD001.
d.
Select File from the menu bar by pressing Alt+F. Press A or use the down or up arrow
keys to select Save As. The Save As prompt will appear.
e.
Type CONFIG.SYS in the File Name field and press Enter to save the CONFIG.SYS file
to the DOS boot diskette and return to the EDIT prompt. A:\CONFIG.SYS should appear,
centered under the menu bar.
f.
Select File from the menu bar by pressing Alt+F. Press N or use the down or up arrow
keys to select New. An untitled EDIT file will open.
g.
Type MSCDEX /D:CPQCD001.
h.
Select File from the menu bar by pressing Alt+F. Press A or use the down or up arrow
keys to select Save As. The Save As prompt will appear.
i.
Type AUTOEXEC.BAT in the File Name field and press Enter to save the
AUTOEXEC.BAT file to the DOS boot diskette and return to the EDIT prompt.
A:\AUTOEXEC.BAT should appear, centered under the menu bar.
j.
Select File from the menu bar by pressing Alt+F. Press X or use the down or up arrow
keys to select Exit.
The DOS boot diskette is now ready. Insert the Microsoft Windows 98 CD into the CD-ROM
drive and reboot the computer before continuing to the next section.
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5
Installing Microsoft Windows 98
Note: Format the hard drive before beginning the installation of
Microsoft Windows 98.
Complete the following steps to install Windows 98 on the system:
1.
Turn the computer on.
2.
Type D: at the system prompt and press Enter.
3.
Type CD WIN98 and press Enter.
4.
Type SETUP and press Enter. A screen appears, stating that Setup will perform a routine
system check.
5.
Press Enter to continue. The Windows 98 Setup screen appears.
6.
Refer to the Windows 98 documentation to complete the installation.
7.
After the Microsoft Windows 98 installation is complete, proceed to “Installing the Compaq
Drivers and Support Software.”
Installing the Compaq Drivers and Support Software
Note: Install all the drivers to allow the system complete functionality.
The necessary drivers and enhancements available for the Compaq Armada E, M, and V Series of
computers are summarized in Table 1 “SoftPaqs for Microsoft Windows 98.” The list is current at
the date of this publication. Refer to the Compaq Web site for an up-to-date list of available drivers
and enhancements and their associated SoftPaq™ numbers.
Important Notes
•
Ensure that the computer is undocked and that no PC Cards are inserted into the PC Card slots
while installing drivers.
•
Any item with an asterisk is considered optional and may not be needed by all users.
•
Any first step that begins with “Double-click SETUP” assumes that My Computer or Explorer
is used to navigate to the directory where the files are located after their extraction from the
SoftPaq.
•
These SoftPaqs are the minimum required for Microsoft Windows 98. They may be
superceded, as noted on the Compaq Web site.
DOCKING FOR THE FIRST TIME
Before docking, ensure that all of the specific drivers and support software for the computer are
installed. See the “Compaq Drivers and Enhancements” section in Appendix A for the list of
software and instructions on how to install it.
Docking while the computer is off (cold) is recommended for the user’s first docking session under
Microsoft Windows 98. Shut down Microsoft Windows 98 by clicking Start→Shut Down and
clicking on Yes. Place the computer in the docking station or convenience base and restart the unit.
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6
Press Enter when prompted with questions. Continue doing this until the computer reboots and
Microsoft Windows 98 loads, as usual.
Note: If you did not upgrade over Microsoft Windows 98 along with the
Compaq System Enhancements Disk, you will have one or more unknown
devices shown in the Device Manager. These are cosmetic in nature and do not
degrade performance in any way.
After docking for the first time, reinstall the video drivers.
APPENDIX A
Compaq Drivers and Enhancements
Table 1. SoftPaqs for Microsoft Windows 98
Family
Driver/Enhancement
E700
System Enhancements
Sequence
SoftPaq #
First
SP12015
Second
SP12698
Audio Driver (M2E)
Third
SP12396
Power Management
Fourth
SP12668
Power Management Enhancements
Fifth
SP11335
MultiBay
Sixth
SP11710
Compaq Floppy Alert
N/A
SP13875
N/A
SP14020
ATI Rage Pro Video Driver
Diagnostics
Insight Management Agents
1
N/A
SP11608
Insight Management Web Agents2
N/A
SP11921
Compaq Floppy Alert
N/A
SP11392
Easy Point IV
N/A
SP11934
Hot Key Support
N/A
SP11922
Fix for Power Management
N/A
SP11749
Remote Management
N/A
SP11213
3Com Global MiniPCI 56K (V.90) Modem
N/A
SP11390
3Com MiniPCI 10/100 LAN 56K (V.90) Modem
N/A
SP11837
MiniPCI Communications Support Software
and Drivers
N/A
SP12942
Worldport Application
N/A
SP11391
Intel PCI NIC
N/A
SP10949
Netflex-3 Ethernet Drivers
N/A
SP6599
Real Mode Support
N/A
SP9090
Security 32 Support
N/A
SP11215
1
Must be installed before Insight Management Web agents.
2
Must be installed after Insight Management agents.
continued
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7
Table 1. SoftPaqs for Microsoft Windows 98 (continued)
Family
Driver/Enhancement
E500
System Enhancements
Sequence
SoftPaq #
First
SP13849
Second
SP12698
Audio Driver (M2E)
Third
SP12396
Power Management
Fourth
SP12668
Power Management Enhancements
Fifth
SP11335
MultiBay
Sixth
SP11710
N/A
SP14020
N/A
SP13262
N/A
SP11921
ATI Rage Pro Video Driver
Diagnostics
Insight Management Agents
1
Insight Management Web Agents
2
Easy Point IV
N/A
SP11934
Hot Key Support
N/A
SP11922
Remote Management
N/A
SP11213
CPQ Communications Support CD
N/A
SP12942
Worldport Application
N/A
SP11391
Real Mode Support
N/A
SP9090
Security 32 Support
N/A
SP11945
Sp12129
(Arabic/Hebrew)
1
Must be installed before Insight Management Web agents.
2
Must be installed after Insight Management agents.
continued
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Table 1. SoftPaqs for Microsoft Windows 98 (continued)
Family
Driver/Enhancement
M700
System Enhancements
Sequence
SoftPaq #
First
SP13640
Second
SP12698
Audio Driver (M2E)
Third
SP12396
Power Management
Fourth
SP12668
Power Management Enhancements
Fifth
SP11335
MultiBay
Sixth
SP11710
N/A
SP14020
N/A
SP11608
N/A
SP11921
ATI Rage Pro Video Driver
Diagnostics
Insight Management Agents
1
Insight Management Web Agents
2
Easy Point IV
N/A
SP11934
Hot Key Support
N/A
SP11922
Synaptics TouchPad Drivers
N/A
SP11986
Remote Management
N/A
SP11213
3Com Global MiniPCI 56K (V.90) Modem
N/A
SP11390
CPQ Communications Support CD
N/A
SP12942
Worldport Application
N/A
SP11391
3Com 10/100 LAN CardBus PC Card
N/A
SP11389
3Com Etherlink 10/100 PCI NIC
N/A
SP11920
Netflex-3 Ethernet Drivers
N/A
SP6599
Real Mode Support
N/A
SP9090
Security 32 Support
N/A
SP11215
1
Must be installed before Insight Management Web agents.
2
Must be installed after Insight Management agents.
continued
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Table 1. SoftPaqs for Microsoft Windows 98 (continued)
Family
M300
Driver/Enhancement
System Enhancements
Sequence
SoftPaq #
First
SP12015
Second
SP13549
Audio Driver (M2E)
Third
SP12396
Power Management
Fourth
SP12668
Power Management Enhancements
Fifth
SP11335
MultiBay
Sixth
SP11711
Seventh
SP13875
N/A
SP13366
N/A
SP12948
ATI Rage Pro Video Drivers
Compaq Docking Enhancements
Diagnostics
Insight Management Agents
1
Insight Management Web Agents
2
N/A
SP11921
Hot Key Support
N/A
SP11922
Real Mode Support
N/A
SP9090
Synaptics TouchPad Drivers
N/A
SP11986
Remote Management
N/A
SP11213
3COM Global Mini PCI 56K (V.90) Internal
Modem Drivers
N/A
SP11390
Mini PCI Support Software and Drivers
N/A
SP19242
3COM Etherlink 10/100 PCI NIC
N/A
SP11920
Security 32 Support
N/A
SP11945
1
Must be installed before Insight Management Web agents.
2
Must be installed after Insight Management agents.
continued
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Table 1. SoftPaqs for Microsoft Windows 98 (continued)
Family
Driver/Enhancement
V300
System Enhancements
Sequence
SoftPaq #
First
SP12015
Second
SP12698
Audio Driver (M2E)
Third
SP12396
Power Management
Fourth
SP12668
Power Management Enhancements
Fifth
SP11335
MultiBay
Sixth
SP11710
Compaq Docking Enhancements
N/A
SP13875
Diagnostics
N/A
SP13366
Insight Management Agents
N/A
SP12948
Insight Management Web Agents
N/A
SP11921
Easy Point IV
N/A
SP11934
Hot Key Support
N/A
SP11922
Remote Management
N/A
SP11213
3COM Etherlink 10/100 PCI/NIC
N/A
SP11920
Mini PCI Communications Support and
Software Drivers
N/A
SP12942
Security 32 Support
N/A
SP11945
Sp12129
ATI Rage Pro Video Driver
(Arabic/Hebrew)
1
Must be installed before Insight Management Web agents.
2
Must be installed after Insight Management agents.
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APPENDIX B
Determining the ROM Version and Upgrade Version
Use the Compaq Setup utility or Compaq Diagnostics for Windows to determine the ROM version.
Refer to Table 2 for the current ROM version, as of the date of this publication.
Table 2. Armada Family and Current ROM Version
Portable Family
Current ROM Version
Armada E700
11/29/99
Armada E500
6/01/00
Armada M700
11/29/99
Armada M300
12/04/99
Armada V300
6/01/00
Determining the ROM Version Using Setup
A block cursor is displayed in the upper right corner of the screen during startup if the Diagnostics
and Setup are properly installed on the hard drive.
1.
Press F10 when the block cursor displays.
2.
Scroll down using the down arrow key to highlight View System Information and press
Enter. The System Information prompt appears.
3.
Make note of the ROM date and compare it to the date in Table 2.
4.
Press Esc to exit the ROM information screen.
5.
Scroll down using the down arrow key until Save Changes and Exit is highlighted. Press
Enter.
6.
Press F10 to confirm exiting the Compaq Utilities.
If the ROM requires upgrading and you do not have a ROMPaq™ diskette for your computer, see
“Creating a ROMPaq Diskette” in this appendix; otherwise, proceed to “Upgrading the ROM.”
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12
Determining the ROM Version Using Compaq Diagnostics for Windows
1.
Click Start→Settings→Control Panel.
2.
Double-click the Compaq Diagnostics icon.
3.
Press F8 after Diagnostics loads.
4.
Click the system icon.
5.
Scroll through this list until the System ROM information appears. Make note of the date and
compare it to the date in Table 2.
6.
Close Diagnostics for Windows by clicking on the X in the upper right corner of the
Diagnostics window.
If the ROM requires upgrading and you do not have a ROMPaq diskette for the computer, see
“Creating a ROMPaq Diskette” in this appendix; otherwise, proceed to “Upgrading the ROM.”
Creating a ROMPaq Diskette
Download the ROMPaq SoftPaq from
http://www.compaq.com/support/files/portables/us/index.html. After downloading the appropriate
SoftPaq from the Compaq Web site, follow the instructions on the download page to extract the
image onto a diskette.
Upgrading the ROM
1.
With the computer off, connect the computer to AC power.
2.
Place your ROMPaq diskette into your diskette drive and restart the computer.
3.
Press Enter on the Welcome to ROMPaq screen.
4.
Press Enter to select the COMPAQ System ROM.
5.
Press Enter to select the most current firmware image.
6.
Press Enter to continue.
7.
Press Enter to start the ROMPaq upgrade.
8.
Turn off the computer after the system ROM has been successfully loaded.
14DJ-0201A-WWEN
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13
APPENDIX C
SoftPaq Descriptions
Name
Description
3Com Etherlink 10/100 PCI NIC
Supports PCI NIC that is used in select Armada docking
station models
3Com Global MiniPCI 56K (V.90) Modem
Enables internal Modem device on select E700 & M700
models
Compaq Check Dock Utility
Identifies supported docking stations for E500 and V300
models
Compaq Floppy Alert (E700 only)
Verifies the 3.5-inch diskette is installed in the correct
internal MultiBay
Diagnostics
Provides tools to test hardware components
Easy Point IV
Provides added functionality for the stick pointing device
Hot Key Support
Allows users to quickly access BIOS and operating
system features
Insight Management Agents
Provides asset management, security features, and
alerting capabilities
Insight Management Web Agents
Provides Web-based asset management, security
features, and alerting capabilities
M2E Audio Driver
Enables the integrated audio hardware
Mini PCI Communications Support and
Drivers
Enables internal modem and modem/NIC combo
devices and supports Intel PCI NIC that is used in select
Armada docking station models
MultiBay Plug and Play Manager
Provides support for swapping MultiBay devices
Netflex-3 Ethernet Drivers
Enables the integrated network adapter on
ArmadaStation I and II
Power Management
Allows users to customize power requirements of the PC
to maximize battery life and set up hibernation
functionality
Power Management Enhancements
Increases battery life by managing SMART drive data
collection
Rage Video Drivers
Enables the integrated video hardware
Remote Management
Enables system administrator to update client ROM and
setup
over the network
Security 32
Allows users to access Compaq security options
Synaptics TouchPad Driver
Provides added functionality for the touchpad pointing
device
System Enhancements
Provides users with an easy to install compilation of
hardware-enabling operating system enhancements and
fixes
System ROMPaq
System Firmware
Worldport Application
Allows homologation of 3Com modems
14DJ-0201A-WWEN
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