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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1683,1685, 1887, 1688 and 1690
United States
COMPAQ
June 27, 2004
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SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Download to this Maintenance and Service Guide (MSG) to your hard drive.
Welcome to the Maintenance & Service Guide (MSG). This online guide is designed to serve the needs of
those whose job it is to repair Compaq products. The Notice, contains the copyright and trademark
information. The Preface shows symbol conventions, Technician Notes and Serial Number locations on the
unit.
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This MSG will be periodically maintained and updated online as needed.
For content comments or questions, contact the Editor.
To report a technical problem, contact your Regional Support Center or IM Help Center.
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COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series
(Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments |
Battery Pack Operations
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or
reproduced in any form without prior written consent from Compaq Computer Corporation.
1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, Presario Series Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Windows 98 is a trademark of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
Maintenance and Service Guide
Compaq Presario Series Portable Computer
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First Edition (March 1999)
Compaq Computer Corporation
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Maintenance & Service Guide for Presario 1600 Series
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| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Preface
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference
when servicing the Compaq Presario Series Portable Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Presario
Series Portable Computers without notice.
Symbols
The following words and symbols mark special messages throughout this guide.
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of data.
IMPORTANT:
Text set off in this manner presents clarifying information or specific
instructions.
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NOTE:
Text set off in this manner presents commentary, sidelights, or interesting points of
information.
Technician Notes
WARNING: Only authorized technicians trained by Compaq should repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module level repair. Because of the complexity of the individual
boards and subassemblies, the user should not attempt to make repairs at the
component level or to make modifications to any printed circuit board. Improper
repairs can create a safety hazard. Any indications of component replacement or
printed circuit board modifications may void any warranty.
Serial Number
When requesting information or ordering spare parts, the computer serial number should be
provided to Compaq. The serial number is located on the bottom of the computer.
Locating Additional Information
The following documentation is available to support this product:
●
●
●
●
●
●
Compaq Presario Series Portable Computer documentation set
Introducing Windows 98 Guide
Service Training Guides
Compaq Service Advisories and Bulletins
Compaq QuickFind
Compaq Service Quick Reference Guide
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SEARCH
Maintenance & Service Guide for Presario 1600 Series
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| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Product Description
Models and
Features
Controls and
Lights
Front Bezel
Lights
Front Bezel
Buttons
Left Side
Components
Right Side
Components
Underside of
Unit
Rear
Connectors
Power
Management
for Windows
98
The Compaq
Presario Series
Portable
Computer is a
continuation of
the new
generation of
multimedia
portable
computers
with an
innovative and
integrated
design,
outstanding
audio and
video,
advanced core
features, and
attractive
styling. This
full-function,
AMD-K6-based
portable
computer
allows full
desktop
functionality.
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United States
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
COMPAQ
Maintenance & Service Guide for Presario 1600 Series
(Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Troubleshooting
Preliminary
Steps
Clearing the
Power-On
Password
This section covers troubleshooting information for the Compaq
Presario Series Portable Computers. The basic steps in troubleshooting
include:
1. Follow the Preliminary Steps.
Power-On Self
Test (POST)
2. Run the Power-On Self-Test (POST).
Compaq
Diagnostics
3. Follow the recommended actions described in the
diagnostic tables, if you are unable to run POST or if POST
displays an error message.
Diagnostic Error
Codes
Troubleshooting
Without
Diagnostics
Solving Minor
Problems
Contacting
Compaq
Support
When following the recommended actions in the Sections
on POST and Diagnostic Error Codes perform them in the
order listed. Rerun POST after each recommended action
until the problem is solved and no error message occurs.
Once the problem is solved, do not complete the remaining
recommended actions.
Note:
If the problem is intermittent, check the computer
several times to verify that the problem is solved.
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June 27, 2004
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SEARCH
Maintenance & Service Guide for Presario 1600 Series
(Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Illustrated Parts Catalog
System Unit
Boards
This section provides an breakdown and identifies the spare parts
ordering number associated with each item(s) for the Compaq
Presario Series Portable Computers.
Display
Assembly
Mass Storage
Devices
Miscellaneous
Cable Kit
Miscellaneous
Hardware Kit
Miscellaneous
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
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Maintenance & Service Guide for Presario 1600 Series
(Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
This section explains the removal and replacement procedures for the computer.
Serial Number Location
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Palmrest Cover
with Touch Pad
Heatspreader
Keyboard
Report the computer
serial number to Compaq when requesting information
or ordering spare parts.
Processor
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Hard Drive
DVD or
CD Drive
Battery Charger
Board
Modem
Display Panel
Assembly
Upper CPU
Cover
Network
Interface Card
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory Module
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Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)
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Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack Operations
Specifications
This chapter covers the following specifications of Compaq Presario Series Portable Computers:
●
Computer models
●
Physical and environmental
●
System Interrupts
●
System DMA
●
System I/O Address
●
System Memory Catalog
●
Display
●
Memory expansion
●
Diskette drive
●
Hard drive
●
DVD or CD drive
●
Battery pack
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Physical and Environmental
Computer Specifications
Dimensions
Height
Depth
Width
Weight
Model 1683
Model 1685
Model 1687
Model 1688
Model 1690
U.S.
Metric
1.97 in
12.32 in
10.12 in
5.0 cm
31.3 cm
25.7 cm
(Data not available)
7.19lbs
7.19 lbs
7.36 lbs
7.76 lbs
(Data not available)
3260 g
3260 g
3340 g
3520 g
Stand-Alone (Battery Pack) Power Requirements
Nominal Operating Voltage
Maximum Operating Power
Peak Operating Power
Li Ion
W @ 14.8 VDC
W @ 56.5 W
W @ 58.5 W
AC Power Requirements
Operating Voltage
Operating Current
Operating Frequency
Maximum Transient
(Information not available)
Temperature
Operating
41° to 95 °F
5° to 35 °C
Nonoperating
-4° to 140 °F
-20° to 60 °C
Operating
10 to 90%
35°C to 90%
Nonoperating (tw = 38.7°C max)
5 to 95%
60°C to 95%
Operating
0 to 10,000 ft
0 to 3.15 km
Nonoperating
0 to 30,000 ft
0 to 10.14 km
Relative Humidity (Non-condensing)
Altitude
Shock
Operating
10 G, 11 ms, half sine
Non operating
240 G, 2 ms, half sine
Vibration
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NOTE:
Operating
0.55 G, 0.25 Oct/Min
sweep rate
Nonoperating
1.5 G, 0.25 Oct/Min
sweep rate
Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario Series Portable Computers operate
well within this range of temperatures.
System Interrupts
System Interrupts
Hardware IRQ
System Function
IRQ0
System Timer
IRQ1
Standard 101/102-Key or Microsoft Natural Keyboard
IRQ2
Programmable interrupt controller
IRQ3
IRQ Holder for PCI Steering
IRQ3
ALi PCI to USB Open Host Controller
IRQ4
Communications Port (COM1)
IRQ5
IRQ Holder for PCI Steering
IRQ5
PCI Fast Ethernet DEC 21143 Based Adapter
IRQ5
ESS SOLO-1 PCI AudioDrive
IRQ5
IRQ Holder for PCI Steering
IRQ6
Standard Floppy Disk Controller
IRQ7
Printer Port (LPT1)
IRQ8
System CMOS / real-time clock
IRQ9
RAGE LT PRO AGP 2X (English)
IRQ9
IRQ Holder for PCI Steering
IRQ10
Texas Instruments PCI-1211 CardBus Controller
IRQ10
IRQ Holder for PCI Steering
IRQ10
Lucent 56K V.90 PCI DF Modem
IRQ12
Synaptics PS/2 TouchPad
IRQ13
Numeric data processor
IRQ14
ALi M5229 PCI Bus Master IDE Controller
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IRQ14
Primary IDE controller (dual fifo)
IRQ15
ALi M5229 PCI Bus Master IDE Controller
IRQ15
Secondary IDE controller (dual fifo)
System DMA
System DMA
Hardware DMA
System Function
0
(free)
1
ESS SOLO-1 DOS Emulation
2
Standard Floppy Disk Controller
3
(free)
4
Direct memory access controller
5
(free)
System I/O Address
System I/O Address
I/O Address (Hex)
System Function (Shipping Configuration)
0000 - 000Fh
Direct memory access controller
0020h - 0021h
Programmable interrupt controller
0040h - 0043h
System timer
0060h - x0060h
Standard 101/102-Key or Microsoft Natural Keyboard
0061h - x0061h
System speaker
0064h - x0064h
Standard 101/102-Key or Microsoft Natural Keyboard
0070h - 0071h
System CMOS/real time clock
0080h - 0080h
Motherboard resources
0081h - 008Fh
Direct memory access controller
0092h - 0092h
Motherboard resources
00A0h - 00A1h
Programmable interrupt controller
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00B1h - 00B3h
Motherboard Resources
00C0h - 00DFh
Direct memory access controller
00EAh - 00EBh
Motherboard resources
00F0h - 00FFh
Numeric data processor
0100h - 010Fh
Motherboard resources
0170h - 0177h
ALi M5229 PCI Bus Master IDE Controller
0170h - 0177h
Secondary IDE controller (dual fifo)
01F0h - 01F7h
ALi M5229 PCI Bus Master IDE Controller
0200h - 0203h
Gameport Joystick
0220h - 022Fh
ESS SOLO-1 DOS Emulation
0330h - 0331h
ESS SOLO-1 DOS Emulation
0376h - 0376h
Secondary IDE controller (dual fifo)
0376h - 0376h
ALi M5229 PCI Bus Master IDE Controller
0378h - 037Fh
Printer Port (Ltp1)
0388h - 038Bh
ESS SOLO-1 DOS Emulation
03B0h - 03BBh
RAGE LT PRO AGP 2X (English)
03C0h - 03DFh
RAGE LT PRO AGP 2X (English)
03F0h - 03F5h
Standard Floppy Disk Controller
03F6h - 03F6h
Primary IDE controller (dual fifo)
03F6h - 03F6h
ALi M5229 PCI Bus Master IDE Controller
03F7h - 03Fh7
Standard Floppy Disk Controller
03F8h - 03FFh
Communication Port (COM1)
040Bh - 040Bh
Motherboard Resources
040D0h - 04D1h
Motherboard Resources
04D6h - 04D6h
Motherboard Resources
0CF8h - 0CFFh
PCI Bus
1000h - 103Fh
Motherboard Resources
1040h - 105Fh
Motherboard Resources
1060h - 106Fh
ESS SOLO-1 PCI AudioDrive
1070h - 107Fh
ESS SOLO-1 PCI AudioDrive
1080h - 10FFh
PCI Fast Ethernet DEC 21143 Based Adapter
1400h - 14FFh
Lucent 56K V.90 PCI DF Modem
1800h - 183Fh
ESS SOLO-1 PCI AudioDrive
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1840h - 1847h
Primary IDE controller (dual fifo)
1840h - 184Fh
ALi M5229 PCI Bus Master IDE Controller
1848h - 184Fh
Secondary IDE controller (dual fifo)
1850h - 1853h
ESS SOLO-1 PCI AudioDrive
1854h - 1857h
ESS SOLO-1 PCI AudioDrive
1858h - 185Fh
Lucent 56K V.90 PCI DF Modem
2000h - 2FFFh
PCI standard PCI-to-PCI bridge
2000h - 20FFh
RAGE LT PRO AGP 2X (English)
System Memory Catalog
System Memory Catalog
Memory Address
System Function
00000000h - 0009FFFFh
System board extension for PnP BIOS
000A0000h - 000AFFFFh
RAGE LT PRO AGP 2X (English)
000B0000h - 000BFFFFh
RAGE LT PRO AGP 2X (English)
000C0000h - 000CBFFFh
RAGE LT PRO AGP 2X (English)
000DC000h - 000DFFFFh
Motherboard Resources
000E0000h - 000FFFFFh
System board extension for PnP BIOS
00100000h - 01FFFFFFh
System board extension for PnP BIOS
0C000000h - 0C000FFFh
Texas Instruments PCI-1211 CardBus Controller
E0000000h - E3FFFFFFh
ALi M1541 AGP System Controller
FC000000h - FCFFFFFFh
ALi PCI to USB Open Host Controller
FC001000h - FC0010FFh
Lucent 56K V.90 PCI DF Modem
FC001400h - FC0017FFh
FC100000h - FDFFFFFFh
PCI Fast Ethernet DEC 21143 Based Adapter
PCI standard PCI-to-PCI bridge
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FC100000h - FC100FFFh
RAGE LT PRO AGP 2X (English)
FC120000h - FC13FFFFh
RAGE LT PRO AGP 2X (English)
FD000000h - FDFFFFFFh
RAGE LT PRO AGP 2X (English)
FFFC0000h - FFFFFFFFh
Motherboard Resources
Display
12.1" (Diagonal) TFT Display with LVDS
U.S.
Metric
Dimensions
Height
Width
7.83"
10.8"
19.9 cm
25.7 cm
Diagonal Size
12.1"
30.7 cm
Mounting
Internal
Number of Colors
16 M
Contrast Ratio
Typical 150:1
Brightness
Over 120 cd/m~3
Pixel Resolution
Pitch
Format
Configuration
0.30 x 0.30 mm
800 x 600
RGB Stripe
Backlight
Edge Light
Character Display
80 x 25, 80 x 50
Total Power Consumption
5.4 W (max)
(Information not available)
13.3" (Diagonal) TFT Display with LVDS
U.S.
Metric
Dimensions
Height
Width
Diagonal Size
Mounting
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Number of Colors
Contrast Ratio
Brightness
Pixel Resolution
Pitch
Format
Configuration
Backlight
Character Display
Total Power Consumption
14.1" (Diagonal) TFT Display with LVDS
U.S.
Metric
Dimensions
Height
Width
8.43"
11.2"
21.42 cm
28.56 cm
Diagonal Size
14.1"
35.8 cm
Mounting
Internal
Number of Colors
64 K
Contrast Ratio
Typical 150:1
Brightness
Over 120 cd/m~3
Pixel Resolution
Pitch
Format
Configuration
0.279 x 0.279 mm
1024 x 768
RGB Stripe
Backlight
Edge Light
Character Display
80 x 25
Total Power Consumption
6.6 W (max)
Memory Expansion
Base System Memory
Expansion Board Memory
Total Memory
32-MB
32-MB
64-MB
32-MB
64-MB
96-MB
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32-MB
128-MB
160-MB
64-MB
32-MB
96-MB
64-MB
64-MB
128-MB
64-MB
128-MB
192-MB
Diskette Drive
Diskette Drive
Diskette Size
Light
Height
3.5 in
None
.5" / 1.27 cm
Bytes per Sector:
Sectors per Track
High Density
Low Density
512
18 (1.44-MB) / 15 (1.2-MB)
9
Tracks per Side
High Density
Low Density
80 (1.44-MB) / 80 (1.2-MB)
80
Access Times
Track-to-Track (high/low)
Average (ms)
Setting Time (ms)
Latency Average
3 ms/6 ms
94 ms/174 ms
15 ms
100
Number of Read/Write Heads
2
Hard Drive
Hard Drives
6.4-GB
4.8-GB
Capacity Per Drive
6.4-GB
4.8-GB
Drive Type
65
65
Physical Configuration
Cylinders
Heads
Sectors per track
Bytes per sector
8647
6
240-250
512
8647
6
240-250
512
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Logical Configuration
Cylinders
Heads
Sectors per track
Bytes per sector
13424
15
63
512
7944
15
63
512
2.5 ms
2.5 ms
13 ms
23 ms
4200 rpm
13 ms (read)
23 ms
4200 rpm
Transfer Rate
Media
At interface
60.8 to 107.2 Mb/s
33.3 MB/s
60.8 to 107.2 Mb/s
33.3 MB/s
Sector Interleave
1:1
1:1
Buffer Size
512 KB
512 KB
Seek Times
(Typical, Including settling in ms)
Track to Track
Average Maximum
Rotational Speed
DVD or CD Drive
CD Drive
24x CD Drive
Applicable Disk
CD-DA, CD-ROM, CD-ROM XA, CD-1,
Photo CD (multisession), Video CD, CDR, CD-Extra (CD+), CD-G, CD-RW
Center Hole Diameter
.6" / 15 mm
Disc Diameter
12 cm, 8 cm
Disc Thickness
1.2 mm
Track Pitch
1.6 um
Access Time
(typical, including setting)
110 ms
Audio Output Level
Line out
Headphone
+/- 0.27 Vrms
none
Cache Buffer
128 KB
Data Transfer Rate
(typical, including setting)
3600 KB/s
150 KB/s
16.66 MB/sec
Startup Time
< 8 sec
Stop time
< 4 sec
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DVD Drive
Applicable Disk
DVD-ROM, CD-ROM, CD-XA, CD-I, Photo CD,
Multisession, Audio, CD-R, CD-RW
Center Hole Diameter
6" / 15mm
Access Time
(typical, including setting)
< 100 ms (CD)
< 150 ms (DVD)
Disc Thickness
4.7", 3.15" / 12cm, 8cm
Track Pitch
0.74um (DVD)
Laser
Beam Divergence
.05" / 1.2cm
Audio Output Level
Line out
Headphone
1.0 volts RMS
0 - 0.6 volts RMS
Cache Buffer
512 KB/s (CD)
Data Transfer Rate
(typical, including setting)
12,000 - 3,000 KB/s (CD)
2705 KB/s (DVD)
Startup Time
< 5 sec
Stop time
< 3 sec
Battery Pack
Battery Pack
Lithium Ion (Li ion) *
US
Metric
Dimensions
Height
Length
Width
.81 in
3.05 in
5.69 in
2.05 cm
7.75 cm
14.45 cm
Weight
0.85 Ib
.39 kg
Battery Pack Operating Time
3:00 hr
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Energy
Voltage
Amp-hour capacity
Watt-hour capacity
14.8 V
3.0 Ah
44.4 Wh
Environmental Requirements
Operating Temperature
Non-operating Temperature
32° F to 113 F
-4° F to 140 ° F
0° to 45° C
-20° to 60° C
Modem
Compliance
ITU v.90~6 standard
Full ITU-T V.34 compliance
Full compliance with: V.21, V.22, V.22bis, V.23, V.32, V.32bis, Bell 103, Bell 212A
Data Compression
V.42bis/MNP 5
Fax Modulation
V. 17
V. 21 (Group III Compatible)
V.29
V.27Ter
Command Set
Hayes AT
Class 1 Fax
Cable
6 Ft. RJ-11 telephone cable
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Maintenance & Service Guide for Presario 1600 Series
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Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Connector Pin Assignments
This appendix provides connector pin assignment tables for Compaq Presario Series
Portable Computers. For more information on connectors, refer to the section on Rear
Connectors.
NOTE: The signals in all tables of this appendix are considered active high unless
otherwise indicated by an asterisk (*).
Parallel Connector
Pin
Signal
Pin
Signal
1
Strobe*
10
Acknowledge*
2
Data Bit 0
11
Busy
3
Data Bit 1
12
Paper Out
4
Data Bit 2
13
Select
5
Data Bit 3
14
Auto Linefeed*
6
Data Bit 4
15
Error*
7
Data Bit 5
16
Initialize Printer*
8
Data Bit 6
17
Select In*
9
Data Bit 7
18-25
Signal Ground
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* = Active low
Serial Connector
Connector
Pin
Signal
1
Carrier Detect
2
Receive Data
3
Transmit Data
4
Data Terminal Ready
5
Signal Ground
6
Data Set Ready
7
Ready to Send
8
Clear to Send
9
Ring Indicator
Pin
Signal
1
Data 1
2
Data 2
3
Ground
4
+5 V
5
Clock 1
6
Clock 2
Keyboard/Mouse
Connector
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External VGA Monitor
Connector
Pin
Signal
1
Red Analog
2
Green Analog
3
Blue Analog
4
Not connected
5
Ground
6
Ground Analog
7
Ground Analog
8
Ground Analog
9
Not connected
10
Ground
11
Monitor Detect
12
DDC2B Data
13
Horizontal Sync
14
Vertical Sync
15
DDC2B Clock
Universal Serial Bus
Connector
Pin
Signal
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1
+5V
2
Data -
3
Data +
Ground
4
Modem
Connector
Pin
Signal
1
Unused
2
Unused
3
Tip
4
Ring
5
Unused
6
Unused
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Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack Operations
Battery Pack Operating Time
This appendix covers the following information concerning battery pack operating time:
●
●
●
Increase battery pack operating time
Conditioning a battery pack
Disposal of a used battery pack
Increasing Battery Pack Operating Time
Battery pack operating time differs depending on several variables. To avoid unnecessary replacement, consider
the following variables when determining how long a charged battery pack should last:
●
Power management settings
●
Hardware configuration
●
Software applications
●
Installed options
●
Display brightness
●
Hard drive usage
●
Changes in operating temperature
●
Type and number of installed PC Cards
NOTE:
The power consumption requirements for PC Cards vary widely. Some cards drain the battery
pack very rapidly.
Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the
computer and the energy stored in the battery pack.
Minimizing the Energy Required
To minimize the energy required by the computer, follow these steps:
●
●
Set the power conservation levels in the Power Management utility to Maximum.
Customize the timeout value to work more efficiently with the applications. The amount of
battery life depends on the values selected.
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Maximizing the Energy Stored
To maximize the energy stored in the battery pack, follow these guidelines:
●
●
●
Condition the battery pack at least every 30 days to improve overall battery performance.
Keep a battery pack in the computer when using it with AC power to supply the battery pack
with a constant trickle charge.
Store the battery pack in a cool, dry place when not in use.
Conditioning a Battery Pack
CAUTION: To avoid a loss of data, ensure that all data is saved before discharging a battery pack.
To condition a battery pack, complete the following steps:
1. Plug in the AC adapter and allow the battery to charge until the LED light on the display stops
blinking. Your battery gauge may read 100 percent for a period of time before LED light on the display
stops blinking. Do not unplug the AC adapter until the arrow disappears.
2. Unplug the AC adapter and allow the battery to drain until the computer reaches hibernation and
turns itself off. Do not plug in the AC adapter during this process or you will need to restart
with Step No. 1. You may use the computer while the battery is draining.
3. Your battery is re- conditioned.
4. Plug in the AC adapter and begin using the computer.
The table below shows the approximate battery pack charge times.
Approximate Battery Charge Time
Computer
On Line
Off Line
NiMH Battery Pack
4.0 hours premature termination
2:00 hrs
Li ion Battery Pack
4.5 hours premature termination
2:50 hrs
Disposal of a Used Battery Pack
In the interest of safeguarding our environment. Compaq Computer Corporation recommends that nickel metal
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hydride (NiMH) and lithium ion (Li ion) battery packs be recycled. Battery packs should be handled in accordance
with country, state, province, or local regulations.
CAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only
damages the pack and makes it unusable, but also expose potentially harmful battery components.
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Maintenance & Service Guide for Presario 1600 Series
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Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Product Description
Models and
Features
Models and Features
Controls and
Lights
Front Bezel
Lights
Display
Right Side
Components
Bottom of
Unit
Rear
Connectors
Power
Management
for Windows
98
Model 1685
12.1" TFT
12.1" TFT
Processor
Front Bezel
Buttons
Left Side
Components
Model 1683
●
AMD-K6 350-MHz MMX
Hard Drive
3.2-GB
DVD or CD Drive 24x CD
Modem
56.0 Kbps Data/Fax with
PCI
System Memory 32-MB
Display
4.3-GB, 4.8-GB, 6.4-GB
24x CD, 4x DVD
56.0 Kbps Data/Fax with
PCI
32-MB, 64-MB
Model 1687
Model 1688
14.1" TFT
13.3" TFT
Processor
●
AMD-K6 380-MHz MMX
Hard Drive
●
AMD-K6 380-MHz
MMX
AMD-K6 400-MHz
MMX
6.4-GB
●
AMD-K6 380-MHz
MMX
AMD-K6 400-MHz
MMX
4.8-GB
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DVD or CD Drive 4x DVD
Modem
56.0 Kbps Data/Fax with
PCI
System Memory 64-MB
24x CD
56.0 Kbps Data/Fax with
PCI
64-MB
Model 1690
Model 1692
Display
14.1" TFT
12.1" TFT
Processor
AMD-K6 400 MHz
AMD-K6II 433 MHz, AMD
K6II 450 MHz
Hard Drive
6.4-GB
4.8-GB, 6.4-GB
DVD or CD Drive 24x CD, 4x DVD
Modem
56.0 Kbps Data/Fax with
PCI
System Memory 64 MB
24x CD, 4x DVD
56.0 Kbps Data/Fax with
PCI
64 MB
Model 1693
Model 1694
Display
14.1" TFT
14.1" TFT
Processor
AMD K6II 433 MHz
AMD K6II 400-MHz
AMD K6II 450-MHz
Hard Drive
6.4-GB
4.8-GB, 6.4-GB
DVD or CD Drive 4x DVD
Modem
56.0 Kbps Data/Fax with
PCI
System Memory 64 MB
4x DVD
56.0 Kbps Data/Fax with
PCI
64-MB
CTO (Configure to Order)
Display
Processor
14.1" TFT
K6II 400
Hard Drive
4.8 GB
6.4 GB
DVD or CD Drive 24x CD
4x DVD
Modem
56.0 Kbps Data/Fax with
PCI
System Memory 64 MB
128 MB
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Pack Operations
Product Description
Models and
Features
Controls and
Lights
Front Bezel
Lights
Front Bezel
Buttons
Left Side
Components
Right Side
Components
Underside of
Unit
Rear
Connectors
Power
Management
for Windows
98
Controls
and
Lights
1. Display
2. Power
(On/Off)
Button
3.
Keyboard
4. Touch
Pad
5. Touch
Pad Button
(Left)
6.
Headphone
Jack
7.
Microphone
Jack
8. Touch
Pad Button
(Right)
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9.
Integrated
Speakers
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Pack Operations
Product Description
Models and
Features
Controls and
Lights
Front Bezel
Lights
Front
Bezel
Lights
1. Power
Light
Front Bezel
Buttons
2. Battery
Charge
Light
Left Side
Components
3. Power
Cord Light
Right Side
Components
4. Num
Lock Light
Underside of
Unit
Rear
Connectors
5. Cap
Lock Light
6. Scroll
Lock Light
Power
Management
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98
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Pack Operations
Product Description
Models and
Features
Controls and
Lights
Front Bezel
Lights
Front Bezel
Buttons
Left Side
Components
Front
Bezel
Buttons
1. Instant
Internet
Access
Button
2. Instant
Search
Button
Right Side
Components
3. Volume
Down
Button
Underside of
Unit
4. Scroll
Up/Down
Button
Rear
Connectors
Power
Management
for Windows
98
5. Volume
Up Button
6. Secure
ECommerce
Button (or
favorite
Web site)
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Pack Operations
Product Description
Models and
Features
Controls and
Lights
Front Bezel
Lights
Front Bezel
Buttons
Left Side
Components
Left Side
Components
1. PC Card
Eject Lever
2. PC Card Slot
3. Diskette
Drive Slot
4. Diskette Eject
Button
Right Side
Components
Underside of
Unit
Rear
Connectors
Power
Management
for Windows
98
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Parts Catalog |
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Pack Operations
Illustrated Parts Catalog
Models and
Features
Controls and
Lights
Front Bezel
Lights
Front Bezel
Buttons
Left Side
Components
Right-Side
Components
1. Battery
Compartment
2. DVD or CD
Drive Eject
Button
3. DVD or CD
Drive Manual
Eject Hole
Right Side
Components
Underside of
Unit
Rear
Connectors
Power
Management
for Windows
98
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Pack Operations
Product Description
Models and
Features
Controls and
Lights
Front Bezel
Lights
Underside
of Unit
1. Memory
Compartment
Door
2. Stand Feet
Front Bezel
Buttons
Left Side
Components
Right Side
Components
Underside of
Unit
Rear
Connectors
Power
Management
for Windows
98
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Pack Operations
Product Description
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Features
Controls and
Lights
Front Bezel
Lights
Rear
Connectors
1. AC
Adapter
2. Universal
Serial Bus
Front Bezel
Buttons
3. Security
Slot
Left Side
Components
4. Serial Port
Right Side
Components
5. Port
Replicator
6. External
Monitor Port
Underside of
Unit
7. Parallel
Printer Port
Rear
Connectors
8. Keyboard/
Mouse Port
Power
Management
for Windows
98
9. Modem
Jack
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Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack
Operations
Product Description
Power Management for Windows 98
The following power management features are available for conserving AC power and extending
battery
operating time:
●
●
●
●
●
●
Power Management Settings
Sleep
Hibernation
Battery operating time
Rebooting After a Lockup
Servicing Your Computer - Full Off Mode
Pow
er Management Settings
Depending on your patterns of computer use, you can set different levels of power management.
These different power management levels can be activated based on the amount of time passed
since
the last system activity. System activity examples include keyboard or mouse movement, CD or
DVD
playback (while under program control that monitors Sleep), and modem use.
You can select different conditions or power schemes through Power Management.The optional
settings are Home/Office Desk, Portable/ Laptop, and Always On. From the default settings,
you can change the following settings:
●
●
the System goes to Sleep (Standby) mode
the screen times out and goes blank
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●
the hard drive spins down
Each of these system components will go to sleep after the selected or default periods of
inactivity.
(The setting for hard drive must be less than or equal to the setting for System.)
IMPORTANT:
If you're on a network, it's recommended that you set System Standby to
Never.
There are five categories of power management settings under the Control Panel. The default
setting for each feature is listed below in the tables.
Power Management Properties
Tab: Power Schemes:
Plugged in
Running on Batteries
Always on System Standby:
Never
15 minutes
Turn OFF Monitor
After 3 hours
Never
Always on System Standby:
After 15 minutes
After 10 minutes
Power Management Properties
Tab: Alarms::
Low Battery Alarm:
Critical Battery Alarm
Alarm Actions:
10%
0%
X Display Message Notification
Text Action
No Action
Power Management Properties
Tab: Power Meter:
Default
Tab: Advanced
Default
Display Properties
Tab: Monitor: Laptop Display (Maximum resolution according to unit display size)
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Sleep
You can select Sleep mode instead of turning off the computer when you have finished using it.
This allows the computer to wake up faster than turning it completely off and saves power over
the active (On) mode. Compaq Presario Series Notebook computers have two levels of sleep,
Hibernation and Sleep.
Hibernation - by pushing the power button once your computer will perform a save to disk
followed
by a shut down of the computer into Off mode.
Sleep - is a low power mode, also referred to as Standby mode. While in Sleep mode, your
computer
will maintain system information and open files. Unsaved information will be lost if you turn off
your
system prior to system wake-up, or if you lose power while using the AC adapter.
CAUTION: While in Sleep mode, your computer will maintain system information and
open files. Unsaved information will be lost if you turn off your system prior to
system wake-up, or if you lose power while using the AC adapter.
Hibernation Mode
Hibernation helps conserve battery life and protects your data. Hibernation can be a routine
power saving event, or can be the result of a low battery condition. As it enters Hibernation your
computer will display a progress screen, as it automatically saves the machine state before it
shuts down and turns itself off. Your computer will automatically go into Hibernation, when the
battery has little power left, or when the system (operating on battery power) has been in Sleep
mode for more than an hour. You can also manually initiate Hibernation by pressing the power
button once while the system is active. To restore the computer's previous state, simply press
the power button once again. While waking up, the computer will display a progress screen.
The following table shows the conditions and indicators for getting in and out of the various
power management modes, Sleep, Hibernation, and Off.
Mode
To Initiate
To End
Indicators
Sleep
Manual keys
combination
- Fn+F4
Press any key
Flashing green
Power LED
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Time Out Default
15 minutes. If on
Battery power
(system will not
go to Sleep if on
AC power)
Hibernate
Manual - Press
Press Power
Power button once button once
No Power LED,
blank screen
Time Out Default
If low battery or
after 1 hour of
sleep (system will
not Hibernate if
on AC power)
Off
Perform normal
Windows
shutdown via the
start button, or
press and hold
down the power
button for 4
seconds
Press Power
button once
No Power LED,
blank screen
Servicing Your Computer - Full Off Mode
If you need to install or replace components in your system, you must turn the computer off
completely. Follow the instructions above for properly putting the computer into Off mode,
unplug from the outlet, and remove the battery (see battery section for instruction on removing
battery).
Rebooting After a Lockup
Occasionally you may encounter a frozen keyboard or a locked screen. To reboot your computer
(as if from a cold start) press and hold down the Power Button for at least four seconds, which
will cause a manual shutdown. Then, restart it with a single press of the Power Button. If it still
doesn't recover, press the Power Button and hold it for four seconds to shut it down, then,
remove the battery or unplug the AC power for at least 30 seconds. Reinsert the battery or
reconnect AC power and press the Power Button once to reboot.
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Battery Operating Time
Battery operating time is affected by variables, such as the following:
●
Power conservation settings
●
Hardware configuration
●
Software applications
●
Installed options
●
Display brightness
●
Hard drive usage
●
Power button
●
Changes in operating temperature
●
Type and number of installed PC Cards
For more information on increasing battery pack operating time, conditioning the battery pack,
and disposing of a used battery pack, refer to the Battery Pack Operations.
Top of Page
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Pack Operations
Troubleshooting
Preliminary Steps
Before running POST, complete the following preliminary steps:
1. If a power-on password has been established, type the password and press the Enter
key. If the password is not known, clear the password .
2. Run Computer Checkup.
3. Turn off the computer and its external devices.
4. Disconnect any external devices that you do not want to test. Do not disconnect the
printer if you want to test it or use it to log error messages.
If the problem only occurs when an external device is connected to the
computer, the problem may be related to the external device or its cable.
IMPORTANT:
Verify this by running POST with and without the external device
connected.
5. Install loopback plugs in the serial and parallel connectors if you would like to test
these ports.
6. Ensure the hard drive is installed in the computer.
7. Ensure that the battery pack is inserted in the computer and the computer is
connected to an external AC power source.
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When the preliminary steps are completed, you are ready to run POST.
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Pack Operations
Troubleshooting
Clearing the CMOS
Password
Clearing the power-on
password requires
removing all Setup
attributes that are
programmed in the CMOS.
The
RTC battery is
located on the system
board.
If the password is not
known, clear it by
performing the following
steps:
1. Turn off the computer.
2. Disconnect the power
cord.
3. Remove the battery
pack.
4. Remove the Palmrest
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Cover with Touch Pad.
5. Remove the
heatspreader.
6. Remove the keyboard.
7. Remove RTC battery for
30 seconds and replace it .
8. Reassemble the
computer.
9. Turn on the computer to
verify that the power-on
password has been
cleared. If it has not been
cleared,
repeat Steps 1 through 9.
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Pack Operations
Troubleshooting
Running POST
To run POST, complete the following steps:
Turn off the computer, then turn on the computer.
If POST does not detect any errors, the computer will not beep. This indicates successful
completion of POST test. POST has run successfully and boots from the hard drive (or
from a bootable diskette if one is installed in the diskette drive).
If POST detects errors, the errors are indicated by screen and/or audible messages. Refer
to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their
relevant descriptions.
If the system is not functioning well enough to run POST, or if the display is not
NOTE: functioning well enough to show POST error messages, refer to the
Troubleshooting tables.
The following routines are sorted by their test point numbers assigned in the BIOS
NOTE:
code. Their actual orders as executed during POST can be quite different.
Code
Beeps
POST Routine Description
02h
Verify Real Mode
03h
Disable Non-Maskable Interrupt (NM)
04h
Get CPU type
06h
Initialize system hardware
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08h
Initialize chipset with Initial POST values
09h
Set IN POST flag
0Ah
Initialize CPU registers
0Bh
Enable CPU cache
0Ch
Initialize caches to initial POST values
0Eh
Initialize I/O component
0Fh
Initialize the local bus IDE
10h
Initialize Power Management
11h
Load alternate registers with initial POST values
12h
Restore CPU control word during warm boost
13h
Initialize PCI Bus Mastering devices
14h
Initialize keyboard controller
16h
1-2-2-3
BIOS ROM Checksum
17h
Initialize cache before memory autosize
18h
8254 timer initialization
1Ah
8237 DMA controller initialization
1Ch
Reset Programmable Interrupt Controller
20h
1-3-1-1
Test DRAM refresh
22h
1-3-1-3
Test 8742 Keyboard Controller
24h
Set ES segment register to 4 GB
26h
Enable A20 line
28h
Autosize DRAM
29h
Initialize POST Memory Manager
2Ah
Clear 512 KB base RAM
2Ch
1-3-4-2
RAM failure on address line xxxx*
2Eh
1-3-4-3
RAM failure on data bits xxxx* of low byte of memory bus
Enable cache before system BIOS shadow
2Fh
30th
1-4-1-1
RAM failure on data bits xxxx*of high byte memory bus
32h
Test CPU bus-clock frequency
33h
Initialize Phoenix Dispatch Manager
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36h
Warm start shut down
38h
Shadow system BIOS ROM
3Ah
Autosize cache
3Ch
Advanced configuration of chipset registers
3Dh
Load alternate registers with CMOS values
42h
Initialize interrupt vectors
45h
POST device initialization
46h
2-1-2-3
Check ROM copyright notice
48h
Check Video configuration against CMOS
49h
Initialize PCI bus and devices
4Ah
Initialize all video adapters in system
4Bh
QuietBoot start (optional)
4Ch
Shadow video BIOS ROM
4Eh
Display BIOS copyright notice
50Eh
Display CPU type and speed
51h
Initialize EISA board
52h
Test keyboard
54h
Set key click if enabled
58h
2-2-3-1
Test for unexpected interrupts
59h
Initialize POST display service
5Ah
Display prompt "Press F2 to enter SetUP"
5Bh
Disable CPU cache
5Ch
Test RAM between 512 and 640 KB
60h
Test extended memory
62h
Test extended memory address lines
64h
Jump to UserPatchI
66h
Configure advanced cache registers
67h
Initialize Multi Processor APIC
68h
Enable external and CPU cache
69h
Setup System Management Mode (SMM) area
6Ah
Display external L2 cache size
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6Bh
Load custom defaults (optional)
6Ch
Display shadow-area message
6Eh
Display possible high address for UMB recovery
70h
Display error messages
72h
Check for configuration errors
76h
Check for keyboard errors
7Ch
Set up hardware interrupt vectors
7Eh
Initialize coprocessor if present
80h
Disable onboard Super I/O ports and IRQs
81h
Late POST device initialization
82h
Detect and install external RS232 ports
83h
Configure non-MCD IDE controllers
84h
Detect and install external parallel ports
85h
Initialize PC-compatible PnP ISA devices
86h
Reinitialize onboard I/O ports
87h
Configure Motherboard Configurable Devices (optional)
88h
Initialize BIOS Data Area
89h
Enable Non-Maskable Interrupts (NMIs)
8Ah
Initialize Extended BIOS Data Area
8Bh
Test and initialize PS/2 mouse
8Ch
Initialize floppy controller
81h
Determine number of ATA drives (optional)
90h
Initialize hard disk controllers
91h
Initialize local-bus hard disk controllers
92h
Jump to UserPatch2
93h
Build MPTABLE for multi-processor boards
95h
Install CD ROM for boot
96h
Clear huge ES segment register
97h
Fixup Multi Processor table
98h
1-2
Search for option ROMs. One long, two short beeps on checksum
failure
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99h
Check for SMART drive (optional)
9Ah
Shadow option ROMs
9Ch
Set up Power Management
9Dh
Initialize security engine (optional)
9Eh
Enable hardware interrupts
9Fh
Determine number of ATA and SCSI drives
A0h
Set time of day
A2h
Check key lock
A4h
Initialize Typematic rate
A8h
Erase F2 prompt
AAh
Scan for F2 key stroke
ACh
Enter Setup
AEh
Clear Boot flag
B0h
Check for errors
B2h
POST done - prepare to boot operating system
B4h
1
One shot beep before boot
B5h
Terminate QuietBoot (optional)
B6h
Check password (optional)
B9h
Prepare Boot
BAh
Initialize DMI Parameters
BBh
Initialize PnP Option ROMs
BCh
Clear parity checkers
BDh
Display MultiBoot menu
BEh
Clear screen (optional)
BFh
check virus and back up reminders
C0h
Try to boot with INT 19
C1h
Initialize POST Error Manager (PEM)
C2h
Initialize error logging
C3h
Initialize error display function
C4h
Initialize system error handler
C5h
PnPnd dual CMOS (optional)
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C6h
Initialize notebook docking (optional)
C7h
Initialize notebook docking late
C8h
Force check (optional)
C9h
Extended checksum (optional)
D2h
Unknown interrupts
Code
Beeps
For Boost Block in Flash ROM
E0h
Initialize the chipset
E1h
Initialize the bridge
E2h
Initialize the CPU
E3h
Initialize system timer
E4h
Initialize system I/O
E5h
Check force recovery boot
E6h
Checksum BIOS ROM
E7h
Go to BIOS
E8h
Set Huge Segment
E9h
Initialize Multi Processor
EAh
Initialize OEM Special code
EBh
Initialize PIC and DMA
ECh
Initialize Memory type
EDh
Initialize Memory size
EEh
Shadow Boot Block
EFh
System memory test
F0h
Initialize interrupts vectors
F1h
Initialize Run Time Clock
F2h
Initialize Video
F3h
Initialize beeper
F4h
Initialize boot
F5h
Clear Huge segment
F6h
Boot to Mini DOS
F7h
Boot to Full DOS
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Pack Operations
Troubleshooting
Compaq Diagnostics
Compaq Diagnostics is installed on the hard drive of the computer. Run the Diagnostics
utilities when you want to view or test system information and if you have installed or
connected devices. If you run Compaq Diagnostics from a diskette, ensure that it is version
10.11 or later.
The Diagnostics menu includes the following utilities:
■
■
■
Computer Checkup (TEST)
View System Information (INSPECT)
Prepare Computer for a Compaq Service Call (RemotePaq)
If you have a problem you cannot solve, run the Diagnostics utilities before you call for
support. Run Computer Checkup and select to save the device list to a file and to print or to
save the log of errors. Run the View System Information (INSPECT) utility and select to print
or to save that information. Have the files or the printed information available when you call
for support.
Computer Checkup (TEST)
Computer Checkup (TEST) determines whether the various computer components and
devices are recognized by the system and are functioning properly. You can display, print, or
save the information generated by Computer Checkup.
Follow these steps to run Computer Checkup:
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1. Plug the computer into an external power source. (A low battery condition could interrupt
the program.)
2. Turn on the external devices that you want to test. Connect the printer if you want to
print a log of error messages.
3. Insert the Compaq Diagnostics diskette in drive A.
4. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics
Welcome screen appears.
5. Press Enter to continue. The Diagnostics menu appears.
6. Select Computer Checkup from the Diagnostics menu. A Test Option menu appears.
7. Select View the Device List from the Test Option menu. A list of the installed Compaq
devices appears.
8. If the list of installed devices is correct, select OK. The Test Option menu appears.
NOTE: If the list is incorrect, ensure that any new devices are installed properly.
9. Select one of the following from the Test Option menu:
■
■
■
Quick Check Diagnostics. Runs a quick, general test on each device with a minimal
number of prompts. If errors occur, they display when the testing is complete. You
cannot print or save the error messages.
Automatic Diagnostics. Runs unattended, maximum testing of each device with
minimal prompts. You can choose how many times to run the tests, to stop on errors,
or to print or save a log of errors.
Prompted Diagnostics. Allows maximum control over testing the devices. You can
choose attended or unattended testing, decide to stop on errors, or choose to print or
save a log of errors.
10. Follow the instructions on the screen as the devices are tested. When testing is
complete, the Test Option menu appears.
11. Exit the Test Option menu.
12. Exit the Diagnostics menu.
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View System Information (INSPECT)
The View System Information (INSPECT) utility provides information about the computer and
installed or connected devices. You can display, print, or save the information.
Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics
diskette:
1. Turn on the external devices that you want to test. Connect the printer if you want to
print the information.
2. Insert the Compaq Diagnostics diskette in drive A.
3. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics
Welcome screen appears.
4. Press Enter to continue. The Diagnostics menu appears.
5. Select View System Information (INSPECT) from the Diagnostics menu.
6. Select the item you want to view from the following list:
System
Memory
ROM
Audio
Keyboard
Operating system
System ports
System files
System storage
Windows files
Graphics
7. Follow the instructions on the screen to cycle through the screens, to return to the list and
choose another item, or to print the information.
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Pack Operations
Troubleshooting
Diagnostic Error Codes
Diagnostic error codes occur if the system recognizes a problem while running the
Compaq Diagnostic program. These error codes help identify possibly defective
subassemblies.
The following tables list error codes, a description of the error condition, and the action
required to resolve the error condition.
IMPORTANT:
Retest the system after completing each step. If the problem has been
resolved, do not proceed with the remaining steps.
For the removal and replacement of a particular subassembly, see Removal and
Replacement Procedures.
Select error codes by number or type:
101 through 114
Processor Test
200 through 215
Memory Test
300 through 304
Keyboard Test
401 through 403
Parallel Printer Test
600 through 699
Diskette Drive Test
1101
Serial Test
1701 through 1736
Hard Drive Test
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501 through 516
Video Test
2402 through 2456
Audio Test
2458 through 2480
Touch Pad Pointing Device Test
3206
CD Test
8601 through 8602
3301 through 6623
Processor Test Error Codes
Error
Code
Description
Recommended Action
101-xx
CPU test failed
Replace the processor and retest.
102-xx
Coprocessor or Weitek Error
1. Run the Configuration and
Diagnostics Utilities.
2. Replace the processor board and
retest.
103-xx
DMA page registers test failed
Replace the system board and retest.
104-xx
Interrupt controller master test
failed
105-xx
Port 61 error
106-xx
Keyboard controller self-test failed
107-xx
CMOS RAM test failed
108-xx
CMOS interrupt test failed
109-xx
CMOS clock test failed
110-xx
Programmable timer load data test
failed
113-xx
Protected mode test failed
114-01
Speaker test failed
1. Check system configuration.
2. Verify cable connections to speaker.
3. Replace the system board and retest.
Memory Test Error Codes
200-xx
Memory machine ID test failed
202-xx
Memory system ROM checksum
failed
203-xx
Write/Read test failed
204-xx
Address test failed
1. Flash the system ROM and retest.
2. Replace the system board and retest.
1. Remove the memory module and
retest.
2. Install a new memory module and
retest.
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211-xx
Random pattern test failed
214-xx
Noise test failed
215-xx
Random address test failed
Keyboard Test Error Codes
300-xx
Failed ID Test
301-xx
Failed Selftest/Interface Test
1. Check the keyboard connection. If
disconnected, turn off the computer
and connect the keyboard.
302-xx
Failed Individual Key Test
2. Replace the keyboard and retest.
304-xx
Failed Keyboard Repeat Test
3. Replace the system board and retest.
Parallel Printer Test Error Codes
401-xx
Printer failed or not connected
402-xx
Failed Port Test
403-xx
Printer pattern test failed
1. Connect the printer.
2. Check power to the printer.
3. Install the loop-back connector and
retest.
4. Check port and IRQ configuration.
5. Replace the system board and retest.
Diskette Drive Test
600-xx
Diskette ID drive types test
failed
601-xx
Diskette format failed
602-xx
Diskette read test failed
603-xx
Diskette write, read, compare test
failed
604-xx
Diskette random read test failed
605-xx
Diskette ID media failed
606-xx
Diskette speed test failed
609-xx
Diskette reset controller test failed
610-xx
Diskette change line test failed
697-xx
Diskette type error
698-xx
Diskette drive speed not within
limits
Diskette drive/media ID error
699-xx
1. Replace the diskette media and
retest.
2. Check and/or replace the diskette
power and signal cables and retest.
3. Replace the diskette drive and retest.
4. Replace the system board and retest.
1. Replace media.
2. Run the Configuration and
Diagnostics Utilities.
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Serial Test Error Codes
1101-xx
Serial port test failed
1. Check port configuration
2. Replace the system board and retest.
Hard Drive Test Error Codes
1701-xx
Hard drive format test failed
1702-xx
Hard drive read test failed
1703-xx
Hard drive write/read/compare
test failed
1704-xx
Hard drive random seek test failed
1705-xx
Hard drive controller test failed
1706-xx
Hard drive ready test failed
1707-xx
Hard drive recalibration test failed
1708-xx
Hard drive format bad track test
failed
1709-xx
Hard drive reset controller test
failed
1710-xx
Hard drive park head test failed
1715-xx
Hard drive head select test failed
1716-xx
Hard drive conditional format test
failed
1717-xx
Hard drive ECC* test failed
1719-xx
Hard drive power mode test failed
1724-xx
Network preparation test failed
1736-xx
Drive monitoring test failed
1. Run the Configuration and
Diagnostics Utilities and verify drive
type.
2. Verify that all secondary drives have
secondary drive capability.
3. Replace the hard drive and retest.
4. Replace the system board and retest.
* ECC = Error Correction Code
Video Test Error Codes
501-xx
Video controller test failed
502-xx
Video memory test failed
503-xx
Video attribute test failed
504-xx
Video character set test failed
505-xx
Video 80 x 25 mode 9 x 14
character cell test failed
506-xx
Video 80 x 25 mode 8 x 8
character cell test failed
The following apply to error codes 501xx through 516-xx:
1. Disconnect external monitor and test
with internal LCD display.
2. Replace the display assembly and
retest.
3. Replace the system board and retest.
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507-xx
Video 40 x 25 mode test failed
508-xx
Video 320 x 200 mode color set 0
test failed
509-xx
Video 320 x 200 mode color set 1
test failed
510-xx
Video 640 x 200 mode test failed
511-xx
Video screen memory page test
failed
512-xx
Video gray scale test failed
514-xx
Video white screen test failed
516-xx
Video noise pattern test failed
2402-xx
Video memory test failed
2403-xx
Video attribute test failed
2404-xx
Video character set test failed
2405-xx
Video 80 x 25 mode 9 x 14
character cell test failed
2406-xx
Video 80 x 25 mode 8 x 8
character cell test failed
2408-xx
Video 320 x 200 mode color set 0
test failed
2409-xx
Video 320 x 200 mode color set 1
test failed
2410-xx
Video 640 x 200 mode test failed
2411-xx
Video screen memory page test
failed
2412-xx
Video gray scale test failed
2414-xx
Video white screen test failed
2416-xx
Video noise pattern test failed
2418-xx
ECG/VGC memory test failed
2419-xx
ECG/VGC ROM checksum test failed 1. Run the Configuration and
Diagnostics Utilities.
2. Disconnect external monitor and test
ECG/VGC 640 x 200 graphics
with internal LCD display.
mode test failed
3. Replace the display assembly and
2421-xx
The following steps apply to error codes
2402-xx through 2456-xx:
1. Run the Configuration and
Diagnostics Utilities.
2. Replace the display assembly and
retest.
3. Replace the system board and retest.
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2422-xx
ECG/VGC 640 x 350 16 color set
test failed
2423-xx
ECG/VGC 640 x 350 64 color set
test failed
2424-xx
ECG/VGC monochrome text mode
test failed
2425-xx
ECG/VGC monochrome graphics
mode test failed
2431-xx
640 x 480 graphics test failure
2432-xx
320 x 200 graphics (256 color
mode) test failure
2448-xx
Advanced VGA Controller test failed
2451-xx
132-column Advanced VGA test
failed
2456-xx
Advanced VGA 256 Color
test failed
2458-xx
Advanced VGA BitBLT test
2468-xx
Advanced VGA DAC test
2477-xx
Advanced VGA data path test
2478-xx
Advanced VGA BitBLT test
2480-xx
Advanced VGA LineDraw test
retest.
4. Replace the system board and retest.
The following step applies to error
codes 2458-xx through 2480-xx:
Replace the system board and retest.
Audio Test Error Codes
3206-xx
Audio System Internal Error
Replace the system board and retest.
TouchPad/Pointing Device Interface Test Error Codes
8601-xx
Mouse test failed
1. Replace the TouchPad and retest.
2. Replace the system board and retest.
8602-xx
Interface test failed
CD Drive Test Error Codes
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3301-xx
CD drive read test failed
3305-xx
CD drive seek test failed
6600-xx
ID test failed
6605-xx
Read test failed
6608-xx
Controller test failed
6623-xx
Random read test failed
1. Replace the CD and retest.
2. Verify that the speakers are
connected.
3. Verify that drivers are loaded and
properly installed.
4. Replace the CD drive and retest.
5. Replace the system board and retest.
Back to top
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United States
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
COMPAQ
Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack Operations
Troubleshooting Without Diagnostics
This section provides information about how to identify and correct some common hardware, memory, and
software problems. It also explains several types of common messages that may be displayed on the screen. The
following pages contain troubleshooting information on:
Audio
Battery/Battery gauge
CD drive
Diskette/Diskette drive
Display
Hard drive
Hardware Installation
Memory
PC Card
Power
Printer
Touch Pad
Keyboard/Numeric
Keypad
Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the
problem description in the Troubleshooting tables to avoid a misdiagnosis.
WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power
sources before removing the keyboard cover or the display bezel.
Before Replacing Parts
Verify that cables are connected properly to the suspected defective parts.
■
■
■
■
■
Run Computer Setup after connecting external devices.
Verify that all required device drivers are installed.
Verify that all required changes have been made to the CONFIG.SYS file.
Verify that all required changes have been made to the AUTOEXEC.BAT file.
Verify that all printer drivers have been installed for each application.
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United States
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
COMPAQ
Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack Operations
Troubleshooting
Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to
a software application, check the documentation provided with the software.
Solving Audio Problems
Some common audio problems and solutions are listed in the following table.
Solving Audio Problems
Problem
Probable Cause
Solution(s)
Computer does not beep after the PowerOn Self-Test (POST).
This is typical; it indicates successful
completion of the Power-On Self-Test
(POST).
No action is required.
Solving Battery Pack and Battery Gauge Problems
Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power
Problems" section in this chapter may also be applicable.
Solving Battery Pack and Battery Gauge Problems
Problem
Probable Cause
Solution(s)
Computer won't turn on when
battery pack is inserted and power
cord is unplugged.
Battery pack is discharged.
Connect the computer to an external
power source and charge the battery
pack.
Replace the battery pack with a fully
charged battery pack.
Check the battery connectors on the
system board to verify they are
evenly spaced and that they are not
bent or broken.
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Computer is beeping and battery LED Battery charge is low.
icon is blinking.
Immediately save any open file(s).
Then do any one of the following:
●
●
Connect the computer to an
external power source to
charge the battery pack.
Turn off the computer or
initiate Hibernation until you
can find another power source
or charge the battery pack.
Computer battery LED icon (front on
the unit) blinks to indicate low
battery condition, but computer does
not beep.
Volume is turned down too low.
Adjust the volume.
Battery LED icon doesn't light and
battery pack won't fast charge.
Battery pack is already charged.
No action is necessary.
Battery pack was exposed to
temperature extremes.
Allow time for the battery pack to
return to room temperature.
Battery pack is at end of its life.
Replace battery pack.
You have to set the date and time
RTC battery is dead.
every time you turn on the computer.
Replace the RTC battery.
Problem
Probable Cause
Solution(s)
Battery charge does not last as
long as expected.
Battery is being exposed to high
temperatures or extremely cold
temperatures.
Keep the battery pack within the
recommended operating temperature
range 50° F to 104° F (10° C to 40°
C) or recommended storage range
-4° F to 86° F (-20° C to 30° C ).
Recharge the battery pack.
Battery has partially self-discharged.
Recharge the battery. Discharge the
battery completely and then
recharge it.
Power management is disabled.
Set a power management level in
Computer Setup.
An external device or PC Card is
draining the battery.
Turn off or disconnect external
devices when not using them.
Battery pack is warm to the touch
after charging.
Normal warming has occurred due to
charging.
No action is required.
Battery pack operating time is far
less than the documented
average operating time.
Power management is turned off or
disabled.
Enable power management in
Computer Setup and in Windows
Power Properties.
An external device or PC Card is
draining the battery.
Turn off or disconnect external
devices when not using them.
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Battery pack has partially selfdischarged.
Condition the battery pack by fully
charging, fully discharging, then fully
recharging it.
To maintain the charge, leave
battery packs in the computer when
it is connected to external power.
If the computer is disconnected from
external power for more than two
weeks, remove battery packs from
the computer to reduce the
discharge rate.
Battery pack is being exposed to
high temperatures or extremely cold
temperatures.
Keep the battery pack within the
recommended temperature ranges.
Operating: 50° F to 104° F
(10° C to 40° C)
Storage: -4° F to 86° F
(-20° C to 30° C )
Recharge the battery pack.
Solving CD Drive Problems
Some common causes and solutions for CD drive problems are listed in the following table.
Solving CD Drive Problems
Problem
Probable Cause
Solution(s)
CD drive cannot read a compact disc. Compact disc is upside down or is
Open the CD loading tray, lay the
improperly inserted in the CD drive. compact disc in it (label side up),
then close the tray.
CD is CD Plus or Pregap/Track 0
type.
Cannot read these type CDs in 24x.
Remove the CD.
Solving Diskette and Diskette Drive Problems
Some common causes and solutions for diskette and diskette drive problems are listed in the following table.
Solving Diskette and Diskette Drive Problems
Problem
Probable Cause
Solution(s)
Diskette drive cannot write to a
diskette.
Diskette is write-protected.
Disable the diskette's write-protect
feature or use a diskette that is not
write-protected.
Computer is writing to the wrong
drive.
Check the drive letter in the path
statement.
Not enough space is left on the
diskette.
Use another diskette.
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Diskette drive cannot read a diskette.
Cannot boot from diskette.
Drive error has occurred.
Run Computer Checkup from the
Compaq Diagnostics diskette.
Diskette is not formatted.
Format the diskette. At the system prompt,
enter FORMAT A:
The wrong type of diskette is being Use the type of diskette required by
used.
the drive.
Diskette has a bad sector.
Copy files to hard drive or another
diskette. Reformat bad floppy.
Drive error has occurred.
Run Computer Checkup from the
Compaq Diagnostics diskette.
Diskette is not
formatted.
Format the diskette. At the system prompt,
enter FORMAT A:
Bootable diskette is not in drive A.
Put the bootable diskette in drive A.
Diskette Boot has incorrect setting
in Computer Setup.
Run Computer Setup and set
diskette as first to boot.
Solving Display Problems
This section lists some common causes and solutions for computer display and external monitor problems.
You can perform a monitor self-test on an external VGA color or monochrome monitor by disconnecting the
monitor from the computer. To do so, complete the following steps:
1. Turn off the monitor.
2. Turn off the computer.
3. Disconnect the monitor signal cable from the computer.
4. Turn on the monitor and allow it to warm up for one minute.
The display should be white. A narrow black border may also appear on the left and right sides of the display.
Either of these displays indicates that the monitor is working properly.
Solving Display Problems
Problem
Probable Cause
Solution(s)
Screen is dim.
Control for brightness or contrast
(if applicable) is not set properly.
Adjust the Brightness of the display
by using Fn + F7 (¯ ) or
Fn + F8 (- ).
Adjust the Contrast of the display by
using Fn + F5 (¯ ) or
Fn + F6 (- ).
Computer screen is in direct light.
Screen is blank.
Tilt display or move computer.
Screen save was initiated by Power Press any key or touch the Touch
Management due to lack of user
Pad.
activity.
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Display has overheated.
If computer is in direct sunlight,
move it and allow it to cool off.
Display is blank and the Suspend icon System is in Suspend mode.
is flashing.
Press any key or touch the Touch
Pad.
Internal display is blank and the
screen on an external monitor
displays information.
Use Fn + F2 to switch between LCD
or CRT.
Display function was switched to
the external monitor.
Problem
Probable Cause
Solution(s)
Internal display flashes or has garbled
characters when computer is connected to
external monitor.
Using 1024 x 768 or higher
resolution on external
monitor and have toggled
back to internal display,
which supports up to
800 x 600.
Restart the computer.
The light tubes on the edge of the display
panel do not light up at all and Power-On
Self-Test (POST) completes when the unit is
powered up.**
Improper backlight or
display cable connections
Replace the display assembly.
Defective inverter board.
Replace the display assembly.
Defective display cable.
Replace the display assembly.
Defective display panel.
Replace the display assembly.
Defective system board.
Replace the system board.
The light tubes on the edge of the display
panel do not light up at all and Power-On
Self-Test (POST) does not complete when
the unit is powered up.**
Defective system board.
Replace the system board.
Backlight (brightness) cannot be adjusted
with Fn + F7 (¯ ) or
Fn + F8 (- ).***
Improper display cable
connections.
1. Reseat the display cable to the
system board.
2. Replace the display assembly.
Contrast cannot be adjusted with
Fn + F5 (¯ ) or Fn + F6 (- ).
Defective inverter board.
Replace the display assembly.
Defective display cable.
Replace the display assembly.
Defective system board.
Replace the system board.
Improper display cable
connections.
1. Reseat the display cable to the
system board.
2. Replace the display assembly.
Defective inverter board.
Replace the display assembly.
Defective display cable.
Replace the display assembly.
Defective system board.
Replace the system board.
** This problem indicates that the backlight or its power circuitry has failed. Since you cannot observe the POST
result on the display panel when the backlight is not functioning, connect the unit to an external monitor before
powering the unit up. If an external monitor is not available, verify that POST completes by opening and closing
the display, listening for the single or double beep, and watching for the LEDs turn on at the front of the
computer.
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Problem
Probable Cause
Solution(s)
This display panel has a continuous pattern
across it (e.g., a "jailbars" pattern), has a
single color on it, or has garbled graphics
across the entire panel. This failure is for
patterns across the entire panel (not just
on one section).
Improper display cable
connections
Reseat the display cable to the
following until the problem is solved:
Ghost bars extending from graphics on the
display.
1. System board
2. Display assembly
Defective display cable.
Replace the display assembly.
Defective inverter board.
Replace the display assembly.
Defective system board.
Replace the system board.
Common characteristic of
STN displays.
1. Change the background colors.
2. Adjust the Contrast of the display
by using Fn + F5 (¯ ) or Fn + F6
(- ).
A single line, small group of lines, or block
Defective display panel.
appears on the display panel. This failure
occurs in only a section of the display panel.
Replace the display assembly.
To perform a "self-test" on an external VGA color or monochrome monitor, complete the following steps:
NOTE: The screen should be white. A narrow black border may also appear on the left and right sides of the
display. Either of these displays indicates that the monitor is working properly.
Solving Hard Drive Problems
Some common causes and solutions for hard drive problems are listed in the following table.
CAUTION: To prevent loss of information, always maintain an up-to-date backup of your hard drive
at all times, in case of errors or failures.
Solving Hard Drive Problems
Problem
Probable Cause
Solution(s)
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Reading hard drive takes an
unusually long time after restarting
the computer.
System entered Hibernation due to
low battery condition and is now
exiting from it.
Give the system time to restore the
previously saved data to its exact
state before Hibernation.
Hard drive error occurs.
Hard drive has bad sectors or has
failed.
Run Computer Checkup.
Hard drive does not work.
Hard drive is not seated properly.
Turn off and unplug the computer,
remove the battery pack, and
remove and then reinstall the hard
drive.
Solving Hardware Installation Problems
Some common causes and solutions for hardware installation problems are listed in the following table.
Solving Hardware Installation Problems
Problem
Probable Cause
Solutions(s)
A new device is not recognized as part
of the computer system.
Cable(s) of new external device are
loose or power cables are
unplugged.
Ensure that all cables are properly
and securely connected.
Power switch of new external device Turn off the computer, turn on the
is not turned on.
external device, then turn on the
computer to integrate the device
with the computer system.
Device is not seated properly.
Turn off the computer and reinsert
the device.
Solving Keyboard/Numeric Keypad Problems
Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table.
Solving Keyboard/Numeric Keypad Problems
Problem
Probable Cause
Solution(s)
Embedded numeric keypad on computer
keyboard is disabled.
Num Lock function is not enabled. Press the Shift+NumLk keys to
enable the Num Lock function
and embedded numeric keypad.
The Num Lock icon on the status
panel turns on.
Embedded numeric keypad is disabled
and Num Lock function is on.
External numeric keypad is
connected to the computer.
Disconnect the external numeric
keypad from the computer.
Solving Memory Problems
Some common causes and solutions for memory problems are listed in the following table.
Solving Memory Problems
Problem
Probable Cause
Solution(s)
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Memory count during Power-On Self-Test
(POST) is incorrect.
Optional memory expansion card
is installed incorrectly,
is incompatible with
the computer, or is defective.
Ensure that the optional memory
expansion card is installed
correctly.
"Out of Memory" message is displayed on
the screen or insufficient memory
error occurs during operation.
System ran out of memory for
the application.
Check the application
documentation for memory
requirements.
Install additional memory.
Too many TSR (terminate-and
stay-resident) applications are
running.
Remove from memory any TSR
applications that you do not need.
Solving Minor Problems (continued)
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| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Troubleshooting
Contacting Compaq Support
Obtain the following information before contacting Compaq Reseller Support:
●
●
●
●
●
●
●
●
●
●
Product name
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Hardware configuration
Type of printer connected
Hardware/software being used
Printed result of Computer Checkup (TEST)
Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible
Shipping Preparation
To ship the computer, complete the following steps:
1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not
exposed to electrical or magnetic fields while stored in transit.
2. Turn off the computer and external devices.
3. Disconnect the external devices from their power sources, then from the computer.
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IMPORTANT:
Ensure that there is no diskette in the diskette drive and that there are no
PC Cards in the PC slots.
4. Close the display and all exterior doors of the computer.
5. Pack the computer with sufficient packing material to protect it. Use the original
packing box or similar packaging.
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STORE
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Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)
SERVICES
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated Parts Catalog |
|
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack Operations
SUPPORT
|
CONTACT
US |
Illustrated
Parts Catalog
SEARCH
System Unit
System Unit
Boards
Display
Assembly
Mass Storage
Devices
Miscellaneous
Cable Kit
Miscellaneous
Hardware Kit
Miscellaneous
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
Part Description
Spare Part Number
1. Keyboard
(Models: 1685, 1687, 1688, 1690, 1692, 1693, 1694) 141706-001
International (Models: 1683, 1685, 1690, 1692) 141706-002
2. Palmrest Cover w/
TouchPad
and Button Board (Models:
1687, 1688, 1690, 1693,
1694)
142654-001
2. Palmrest Cover w/
TouchPad and Button Board
(Models: 1683, 1685,
1688, 1692)
142653-001
3. Upper CPU Cover w/Power 141846-001
Switch
4. Speaker Assembly w/
Cables
148108-001
5. Base Enclosure
141845-001
6. Battery Pack L ion
Enhancement (Models:
1683, 1685, 1687, 1688,
1690)
388647-001
138-184-001
6. Battery Pack L ion
Enhancement (Models:
1692, 1693, 1694)
1600 Series CTO
Description
Spare Part Number
1. Keyboard
EAB
2. Palmrest Cover w/
TouchPad and Button Board
142654-001
3. Battery
sLiON
4. Port Replicator
400384-001
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Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack Operations
Illustrated Parts - Boards
System Unit
Description
Spare Part Number
Boards
1. Heatspreader
122702-001
Display
Assembly
2. Voltage Converter Board
352891-001
Mass Storage
Devices
3. Modem 56K Data/Fax w/o
SRAM
400445-001
Miscellaneous
Cable Kit
3. Modem 56K Data/Fax w/o
SRAM-Intl
143848-001
Miscellaneous
Hardware Kit
4. Processor AMD K6
Miscellaneous
Plastics Kit
350-Mhz (Model: 1683) 122698-001
380-Mhz (Models: 1685, and 1687) 123923-001
5. System Board w/512K Cache 144018-001 (models 16831690)
Miscellaneous
Parts
Documentation
and Software
158848-001 (models 16921694)
6. Fan Assembly
400444-001
7. System Memory
32-MB (Models: 1683,1685, 1687) 122699-001
64-MB (Models: 1685, 1687, 1687, 1688, 1690, 1692, 1693, 1694) 122700-001
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Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack
Operations
Illustrated Parts
Display Assembly
System Unit
Boards
Display
Assembly
Mass Storage
Devices
Miscellaneous
Cable Kit
Miscellaneous
Hardware Kit
Miscellaneous
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
Spare
Description Part
Number
1. Display
12.1 TFT
(Models:
1683,
1685,
1687,
1692)
142304001
2. Display
13.3 TFT
w/LVDS
(Model:
1688)
142305001
3. Display
14.1 TFT w/
LVDS
142306(Model:
001
1690,
1693,
1694)
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COMPAQ
Maintenance & Service Guide for Presario 1600 Series
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| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Illustrated Parts
System Unit
Mass Storage Devices
Boards
Use the scroll down menu for the description and spare part
Display Assembly number.
Mass Storage
1.) 3.2-GB Hard Drive 142309-001 (Model: 1683)
Devices
Miscellaneous
Cable Kit
Miscellaneous
Hardware Kit
Miscellaneous
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
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Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack
Operations
Illustrated Parts
System Unit
Boards
Display
Assembly
Mass Storage
Devices
Miscellaneous
Cables Kit
Miscellaneous
Hardware Kit
Miscellaneous
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
Miscellaneous
Cables Kit
Miscellaneous
Cable Kit Spare
Part Number:
330946-001
1a.
1
each
Diskette
Drive Cable
1b. Hard
1
Drive Cable each
1c. CD or 1
DVD Drive each
Cable
1d.
1
Touchpad each
Cable
1e.
1
Modem
each
Cable
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Maintenance & Service Guide for Presario 1600 Series (Models 16831694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated Parts
Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack
Operations
Illustrated Parts
System Unit
Boards
Display
Assembly
Mass Storage
Devices
Miscellaneous
Cable Kit
Miscellaneous
Hardware Kit
Miscellaneous
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
Miscellaneous
Hardware Kit
Miscellaneous
Hardware Kit
Spare Part Number:
346853-001
Description Quantity
1. Hard
Drive
Mounting
Bracket
1 each
2. LCD
Guide FPC
1 each
3. Spring
Torsion
PCMCIA
4 each
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Maintenance & Service Guide for Presario 1600 Series (Models 16831694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated Parts
Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack
Operations
Illustrated Parts
System Unit
Boards
Display
Assembly
Mass Storage
Devices
Miscellaneous
Cable Kit
Miscellaneous
Hardware Kit
Miscellaneous
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
Miscellaneous
Plastics Kit
Miscellaneous
Plastics Kit
Spare Part
Number: 142657001
Description Quantity
1. Door,
1 each
Battery Pack
2. Cover,
1 each
Memory
Module
3. Door,
1 each
PCMCIA
4. Display
1 each
Hinge
Cover,
(Left)
5. Display
1 each
Hinge
Cover,
(Right)
6. CD Drive 1 each
Guide
7. Rubber
4 each
Plug (A)
8. Rubber
4 each
Plug (B)
9. Rubber
8 each
Foot
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10. Latch
(Right)
11. Latch
(Left)
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2 each
2 each
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Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack Operations
Illustrated Parts
System Unit
Boards
Display
Assembly
Use the scroll down menu for the description and spare part
number of spare parts Not Shown.
Miscellaneous Screw Kit (Not Shown) 330959-001
Mass Storage
Devices
Miscellaneous Parts
1. AC Adaptor (Model: 1685) 293831-AA1
AC Adaptor, International (Model 1685) 293831-002
2. Port Replicator
102270-001
3. Return Kit
293799-001
4. Logo Kit
141848-001
Miscellaneous
Cable Kit
Miscellaneous
Hardware Kit
Miscellaneous
Plastics Kit
Miscellaneous
Parts
Documentation
and Software
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Maintenance & Service Guide for Presario 1600 Series
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Pack Operations
Illustrated Parts
System Unit
Documentation and Software
Boards
Display
Assembly
Mass Storage
Devices
Description
Spare Part Number
Quick Restore CD
Belgium
Windows 98
Miscellaneous
Cable Kit
Reference Guide
Info. Not Available
Miscellaneous
Hardware Kit
QuickFind for Windows, North America,
Latin America, Asia Pacific
Info. Not Available
Miscellaneous
Plastics Kit
QuickFind for Windows, Europe, Middle
East, Africa
Info. Not Available
Miscellaneous
Parts
*QuickFind is updated monthly. To complete the QuickFind part
number, add the suffix from the table below for the desired
month. If you do not specify the 3-digit suffix, the default is the
current month in which the order is placed.
Documentation
and Software
QuickFind Part Number Suffix
Suffix
Month
Suffix
Month
-001
January
-007
July
-002
February
-008
August
-003
March
-009
September
-004
April
-010
October
-005
May
-011
November
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-006
June
-012
December
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Maintenance & Service Guide for Presario 1600 Series
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Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Electrostatic Discharge
A sudden discharge of static electricity from a finger or other conductor can destroy staticsensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage
occurs. An electronic device exposed to electrostatic discharge (ESD) may not be affected at
all and will work perfectly throughout a normal cycle. Although, it may function normally for
a while, then degrade in the internal layers, reducing its life expectancy.
Networks built into many integrated circuits provide some protection, but in many cases, the
discharge contains enough power to alter device parameters or melt silicon junctions.
Generating Static
The table shows how different activities generate static electricity and at different
electrostatic voltage levels.
Typical Electrostatic Voltages
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
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Removing DIPS from plastic tubes
2,000 V
700 V
400 V
Removing DIPS from vinyl trays
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCBs
26,000 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
NOTE: 700 volts can degrade a product.
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Pack Operations
Removal and Replacement Procedures
Service Considerations
Listed below are some of the considerations that you should keep in mind during the
disassembly and assembly of the computer.
Tool and Software Requirements
To service the computer, you need the following:
●
●
●
●
●
●
Compaq screwdriver kit (Spare Part No. 161946-001)
Torx T-9 screwdriver
3/16-inch and 5mm nut drivers (for screwlocks and standoffs)
Small, standard screwdriver
Small, Phillips screwdriver
Diagnostics software
Screws
The screws used in the computer are not interchangeable. If an incorrect screw is used
during the reassembly process, it can damage the unit. Compaq strongly recommends
that all screws removed during disassembly be kept with the part that was removed, then
returned to their proper locations.
IMPORTANT:
As each subassembly is removed from the computer, it should be placed
away from the work area to prevent damage.
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Operations
Removal & Replacement Procedures
Cables and Connectors
Most cables used throughout the unit are ribbon cables. Cables must be handled with extreme
care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion
or removal from the connector. Handle cables by the connector whenever possible. In all cases,
avoid bending, twisting, or tearing the cables, and ensure that the cables are routed in such a
way that they cannot be caught or snagged by parts being removed or replaced.
Cables
Use the following precautions when handling cables to avoid damage to the cable or computer:
●
●
●
●
●
Always handle cables by their connectors.
Avoid bending, twisting, or pulling on the cables.
Apply minimum required force when seating or unseating the cables from their
connectors.
Place the cables in such a manner that they cannot be caught or snagged by parts
being removed or replaced.
Handle flex cables with extreme care; they can tear easily.
CAUTION: When servicing these computers, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can cause
severe damage to the unit.
Select the desired illustration
Removing a Cable from a ZIF Connector.
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The ribbon cable position for the 4.3-GB and 6.4-GB hard drive.
The ribbon cable position for the CD or DVD drive.
The ribbon cable position for the diskette drive.
The cable position for the speaker assembly.
Plastic Parts
Plastic parts can be damaged by the use of excessive force during disassembly and reassembly. When
handling the plastic parts, use care. Apply pressure only at the points designated in the maintenance
instructions.
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Illustrated Parts Catalog |
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Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Preparing the Computer for Disassembly
1. Disconnect AC power and any external devices.
2. Remove the battery pack.
Service
Considerations 3. Remove any PC Cards.
Cables and
Connectors
Preparing the
Computer for
Disassembly
IMPORTANT:
The battery pack should be removed before
performing any internal maintenance on the computer.
Battery Pack
Palmrest
Cover with
Touch Pad
Keyboard
Heatspreader
Processor
Hard Drive
Metal objects can damage the battery pack as well
as the battery contacts in the battery compartment. To
prevent damage, do not allow metal objects to touch the
battery contacts. Place only the battery pack for the Compaq
Presario Series Portable Computers into the battery
compartment. Do not force the battery pack into the bay if
insertion does not occur easily.
WARNING:
DVD or
CD Drive
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Battery
Charger Board
Do not crush, puncture, or incinerate the battery
pack. Do not open a battery pack, as this damages the pack,
makes it unusable, and exposes potentially harmful battery
components. There are no field-serviceable parts located
inside the battery pack.
CAUTION:
Modem
Display Panel
Assembly
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
The Compaq Presario Series Portable Computers have several
screws of various sizes which are not interchangeable. Care
must be taken during reassembly to ensure that the correct
NOTE:
screws are used in their correct location. During removal
please keep respective screws with their associated subassembly.
Dip Switch
Settings
Memory
Module
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1270, 1670, and 1675
United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Removing
the
Battery
Pack
1. Slide the
battery pack
compartment
door down
and remove
it from the
battery pack.
Next Step
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Battery
Charger Board
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1270, 1670, and 1675
Modem
Display Panel
Assembly
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated Parts
Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack
Operations
Removal & Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Battery
Charger Board
Modem
Display Panel
Assembly
Removing the
Palmrest Cover
with TouchPad
You must remove
the palmrest cover
with touchpad to
gain access to the
interior
components, and it
is the first step in
the sequence of
removal and
replacement.
It is not
necessary
to remove
the display
panel
NOTE: assembly to
access the
interior
components
of the
computer.
To remove the
palmrest cover with
touch pad, complete
the following steps:
1. Prepare the
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Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
computer for
disassembly.
2. Close the
computer and turn
the computer
upside down.
3. Remove four
screws from the
underside of the
computer.
Next Step
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack
Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Battery
Charger Board
Modem
Removing
the
Heatspreader
1. Prepare the
computer for
disassembly.
2. Remove the
palmrest cover
with touch pad.
3. Gently lift
and turn the
keyboard over
allowing it to
rest on top of
the palmrest
cover with
touchpad slot
opening.
4. Remove
three screws
from the
heatspreader
and lift out of
the chassis.
To replace the
heatspreader,
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Display Panel
Assembly
Upper CPU
Cover
reverse the
previous
procedures.
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Battery
Charger Board
Removing
the
Keyboard
1. Prepare
the
computer for
disassembly.
2. Remove
the palmrest
cover with
touch pad.
3. Gently lift
and turn the
keyboard
over
allowing it to
rest on top
of the
palmrest
cover with
touchpad
slot opening.
4. Remove
the
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1683, 1685, 1687, 1688, and 1690
Modem
heatspreader.
Display Panel
Assembly
Next Step
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1683, 1685, 1687, 1688, and 1690
United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Removing
the
Processor
1. Prepare
the
computer for
disassembly.
2. Remove
the palmrest
cover with
touch pad.
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Battery
Charger Board
3. Remove
the keyboard.
4. Remove
the
heatspreader.
5. Insert a
small blade
screw driver
into the top
slot opening
on the
processor
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1683, 1685, 1687, 1688, and 1690
Modem
Display Panel
Assembly
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
and push
away from
the display
to release
the
processor
from the
chassis slot.
6. Lift the
processor
out of the
processor
chassis slot.
Next Step
Memory
Module
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series
(Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Removing
the Hard
Drive
1. Prepare
the
computer
for
disassembly.
2. Remove
the
palmrest
cover with
touch pad.
3. Remove
the
keyboard.
4. Remove
two screws
from the
hard drive
mounting
bracket and
lift out the
hard drive
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1683, 1685, 1687, 1688, and 1690
Modem
with drive
mounting
bracket
attached.
Display Panel
Assembly
Next Step
Battery
Charger Board
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Removing
the DVD
or CD Drive
1. Prepare
the
computer for
disassembly.
2. Remove
the palmrest
cover with
touch pad.
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Battery
Charger Board
3. Remove
the keyboard.
4. Remove
the
heatspreader.
5. Remove
two screws
located at
the back
DVD or CD
drive.
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1683, 1685, 1687, 1688, and 1690
Modem
Next Step
Display Panel
Assembly
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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privacy and legal statement
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack
Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Removing the
Battery
Charger Board
1. Prepare the
computer for
disassembly.
2. Remove the
palmrest cover
with touch pad.
Preparing the
Computer for
Disassembly
3. Remove the
keyboard.
Battery Pack
4. Remove the
heatspreader.
Palmrest
Cover with
Touch Pad
5. Remove the
hard drive.
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Battery
Charger Board
6. Remove one
screw from the
battery charger
board, unplug the
board from the
connector on the
system board,
and lift out of the
chassis.
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Modem
Display Panel
Assembly
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
To replace the
battery charger
board, reverse
the previous
procedures.
When
replacing
the
battery
charger
board,
ensure
NOTE: the pins
are
aligned
with the
connector
on the
system
board.
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide
Presario Series
Models: 1683, 1685, 1687, 1688, 1690, 1692, 1693, and 1694
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Removing
the Modem
1. Prepare
the
computer for
disassembly.
2. Remove
the palmrest
cover with
touch pad.
3. Remove
the keyboard.
4. Remove
the
heatspreader.
5. Remove
three screws
securing
modem and
pull the
modem off
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1683, 1685, 1687, 1688, and 1690
Modem
the
connector on
the system
board.
Display Panel
Assembly
Next Step
Battery
Charger Board
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Removing
the
Display
Panel
Assembly
1. Prepare the
computer for
disassembly.
Battery Pack
2. Remove
the palmrest
cover with
touch pad.
Palmrest
Cover with
Touch Pad
3. Remove
the keyboard.
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Battery
Charger Board
4. Remove
the
heatspreader.
5. Remove
the modem.
6.
Disconnect
the backlight
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1683, 1685, 1687, 1688, and 1690
Modem
Display Panel
Assembly
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
cable
attached to
the display
panel
assembly
from the
connector on
the system
board.
Next Step
System Board
Dip Switch
Settings
Memory
Module
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United States
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
COMPAQ
Maintenance & Service Guide Presario 1600 Series
| Home Page | Notice | Preface | Product Description |
Troubleshooting Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Removing the
Upper CPU Cover
1. Prepare the
computer for
disassembly.
Cables and
Connectors
2. Remove the
palmrest cover with
touch pad.
Preparing the
Computer for
Disassembly
3. Remove the
keyboard.
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
4. Remove the
heatspreader.
5. Remove the hard
drive.
6. Remove the display
panel assembly.
7. Remove the screw
located under the
bottom of the unit
(rear) which secures
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Battery
Charger Board
the Upper CPU cover
to the chassis.
Modem
Next Step
Display Panel
Assembly
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Need CAD here!!
Removing the Network
Interface Card
To remove the Network
Interface Card complete the
following steps:
Cables and
Connectors
1. Prepare the computer for
disassembly.
Preparing the
Computer for
Disassembly
2. Remove the palmrest cover
with touch pad.
Battery Pack
3. Remove the keyboard.
Palmrest
Cover with
Touch Pad
4. Remove the heatspreader.
Keyboard
5. Remove the hard drive.
Heatspreader
Processor
6. Remove the display panel
assembly.
Hard Drive
DVD or
CD Drive
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Battery
Charger Board
Modem
Display Panel
Assembly
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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privacy and legal statement
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United States
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
COMPAQ
Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack Operations
Removal and Replacement Procedures
Removal
Sequence
Removing the Speaker Assembly
Electrostatic
Discharge
1. Prepare the computer for disassembly.
Service
Considerations
Cables and
Connectors
2. Remove the palmrest cover with touch pad.
3. Remove the keyboard.
4. Remove the heatspreader.
Preparing the
Computer for
Disassembly
5. Remove the hard drive.
Battery Pack
6. Remove the display panel assembly.
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
7. Remove the Upper CPU cover.
8. Remove the charger board.
9. Disconnect the speaker cables from the system board and
remove the speaker assembly from the chassis.
To replace the speaker assembly, reverse the previous
procedures.
Battery
Charger Board
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Modem
Display Panel
Assembly
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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United States
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
COMPAQ
Maintenance & Service Guide Presario 1600 Series
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack
Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Removing the
Diskette Drive
1. Prepare the
computer for
disassembly.
2. Remove the
palmrest cover
with touch pad.
3. Remove the
keyboard.
4. Remove the
heatspreader.
5. Remove the
hard drive.
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Battery
Charger Board
6. Remove the
display panel
assembly.
7. Remove the
upper CPU cover.
8. Remove the
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Modem
Display Panel
Assembly
Upper CPU
Cover
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
battery charger
board.
9. Remove the
speaker
assembly.
10. Disconnect
the diskette
drive data cable
from the system
board.
To replace the
diskette drive,
reverse the
previous
procedures.
Ensure
the
diskette
drive
eject
lever is
properly
inserted
NOTE:
in the
chassis
slot,
when
replacing
the
diskette
drive.
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models
1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Removing
the Fan
Assembly
1. Prepare
the
computer for
disassembly.
2. Remove
the palmrest
cover with
touch pad.
3. Remove
the keyboard.
4. Remove
the
heatspreader.
5. Remove
the display
panel
assembly.
6. Remove
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Battery
Charger Board
Modem
Display Panel
Assembly
Upper CPU
Cover
the hard
drive.
7. Remove
the Upper
CPU cover.
Dip Switch
Settings
8. Lift the
fan assembly
from the
chassis slot
and
disconnect
the fan cable
from the
connector on
the system
board.
Memory
Module
Next Step
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
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United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series
(Models 1683-1694)
| Home Page | Notice | Preface | Product Description |
Troubleshooting | Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Removing the System Board
1. Prepare the computer for disassembly.
2. Remove the palmrest cover with touch pad.
3. Remove the keyboard.
4. Remove the heatspreader.
Preparing the
Computer for
Disassembly
5. Remove the processor.
Battery Pack
6. Remove the modem.
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
7. Remove the hard drive.
8. Remove the display panel assembly.
9. Remove the Upper CPU Cover.
10. Remove the battery charger board.
11. Remove the speaker assembly.
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12. Remove the diskette drive.
Battery
Charger Board
13. Remove the CD or DVD drive.
Modem
Display Panel
Assembly
14. Remove the fan assembly.
Upper CPU
Cover
IMPORTANT:
Speaker
Assembly
Next Step
When replacing the system board remove the memory
module on the system board.
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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United States
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
COMPAQ
Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery Pack Operations
Removal and Replacement Procedures
Dip Switch Settings for models 1683-1690
Click here for other models (1692-1694)
CAUTION: Only change settings 1-5 on SW1
. Settings 6-10 vary by model and should not be changed
and SW3 ) on the system board
when replacing the system board. Ensure the dip switch voltage settings (SW1
are correct for the computer model and processor voltage marked on the processor chip. If the system board dip switch
voltage settings are not correct, damage may occur to the computer and/or system board.
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NOTE:
The black area on the dip switch indicates the position of the switch.
Return to Removal & Replacement Procedures
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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1683, 1685, 1687, 1688, and 1690
United States
COMPAQ
June 27, 2004
STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US |
SEARCH
Maintenance & Service Guide for Presario 1600 Series (Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting | Illustrated
Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Removal and Replacement Procedures
Removal
sequence
Electrostatic
Discharge
Service
Considerations
Cables and
Connectors
Preparing the
Computer for
Disassembly
Battery Pack
Palmrest
Cover with
Touch Pad
Heatspreader
Keyboard
Processor
Hard Drive
DVD or
CD Drive
Battery
Charger Board
Modem
Removing
the
Memory
Module
To remove
the memory
module,
complete
the following
steps:
1. Prepare
the
computer for
disassembly.
2. Close the
computer
and turn the
computer
upside down.
3. Remove
the screw
from the
memory
module
door, and
slide the
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Display Panel
Assembly
Upper CPU
Cover
memory
module door
to the right.
Next Step
Speaker
Assembly
Diskette Drive
Fan Assembly
System Board
Dip Switch
Settings
Memory
Module
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privacy and legal statement
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