Compaq 250029-001 Laptop User Manual

b
Software Guide
Compaq Notebook Computers
Document Part Number: 285558-001
June 2002
This guide provides instructions for using optical drive software
to play, create, and copy to and from CDs and DVDs. Information
about power and security settings and updating software is also
provided. In addition, this guide explains how to use the
MultiBoot, Intelligent Manageability, Compaq Diagnostics, and
Computer Setup utilities to set preferences and to help detect,
solve, and prevent problems.
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, Presario, RomPaq, and SoftPaq are trademarks
of Compaq Information Technologies Group, L.P. in the U.S. and/or other
countries. Microsoft and Windows are trademarks of Microsoft Corporation in
the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of
Intel Corporation in the U.S. and/or other countries. All other product names
mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided “as is” without warranty of any
kind and is subject to change without notice. The warranties for Compaq
products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional
warranty.
Software Guide
First Edition June 2002
Reference Number: N1000/1500
Document Part Number: 285558-001
Contents
1 CD and DVD Software
Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Avoiding Standby and Hibernation . . . . . . . . . . . . . . 1–1
Displaying Media Contents . . . . . . . . . . . . . . . . . . . . 1–1
Copyright Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Playing CDs with Windows Media Player. . . . . . . . . . . . 1–4
Playing an Audio CD. . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Playing a Video CD. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Using Notebook Media Keys . . . . . . . . . . . . . . . . . . 1–6
Accessing Windows Media Player Help . . . . . . . . . . 1–7
Playing DVDs with WinDVD . . . . . . . . . . . . . . . . . . . . . 1–8
Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
Accessing WinDVD Help . . . . . . . . . . . . . . . . . . . . . 1–9
Starting a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
Using DVD Region Settings . . . . . . . . . . . . . . . . . . 1–10
Creating and Copying CDs and DVDs . . . . . . . . . . . . . 1–12
Using Optional or Windows Software. . . . . . . . . . . 1–12
Understanding Easy CD Creator Features. . . . . . . . 1–12
Installing Easy CD Creator . . . . . . . . . . . . . . . . . . . . . . 1–13
Installing Easy CD Creator Software . . . . . . . . . . . 1–13
Enabling Auto Insert Notification . . . . . . . . . . . . . . 1–14
Preparing to Use Easy CD Creator. . . . . . . . . . . . . . . . . 1–15
Selecting Drive Locations . . . . . . . . . . . . . . . . . . . . 1–15
Selecting and Preparing Easy CD Creator Media . . 1–16
Selecting Easy CD Creator Settings . . . . . . . . . . . . 1–17
Accessing Easy CD Creator Help . . . . . . . . . . . . . . 1–19
Easy CD Creator Tips and Troubleshooting . . . . . . . . . 1–20
Playing CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . 1–20
Using CD Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20
Creating Media for Use in Other Systems. . . . . . . . 1–20
Using Windows Media Player. . . . . . . . . . . . . . . . . 1–21
Responding to Buffer Underrun Errors . . . . . . . . . . 1–21
Software Guide
iii
Contents
2 Power
Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Understanding Standby and Hibernation . . . . . . . . . . . . . 2–2
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Choosing Standby, Hibernation or Shutdown . . . . . . . . . 2–3
When You Leave Your Work . . . . . . . . . . . . . . . . . . 2–3
When the Power Supply Is Uncertain . . . . . . . . . . . . 2–3
While Using Drive Media . . . . . . . . . . . . . . . . . . . . . 2–4
While Using Infrared . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Standby, Hibernation and Shutdown Procedures. . . . . . . 2–5
Identifying the Power Controls and Light . . . . . . . . . 2–5
Using the Default Power Procedures. . . . . . . . . . . . . 2–6
Setting Power Procedure Preferences . . . . . . . . . . . . 2–9
Using Emergency Shutdown Procedures . . . . . . . . 2–10
Setting Power Management Preferences . . . . . . . . . . . . 2–11
Accessing the Power Options Window . . . . . . . . . . 2–11
Displaying the Power Meter Icon . . . . . . . . . . . . . . 2–11
Setting or Changing a Power Scheme . . . . . . . . . . . 2–12
Using SpeedStep (Windows 2000 Professional Only). . 2–13
Choosing a Performance Mode . . . . . . . . . . . . . . . . 2–13
Setting SpeedStep Preferences . . . . . . . . . . . . . . . . 2–14
Finding More Battery Power Information . . . . . . . . . . . 2–16
3 Security
Security Features Quick Reference . . . . . . . . . . . . . . . . .
Setting Preferences in Computer Setup . . . . . . . . . . . . . .
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forgetting Passwords. . . . . . . . . . . . . . . . . . . . . . . . .
Combining Compaq and Windows Passwords . . . . .
Using a Power-On Password . . . . . . . . . . . . . . . . . . . . . .
Entering Power-On Password Settings . . . . . . . . . . .
Entering a Power-On Password. . . . . . . . . . . . . . . . .
Using a Compaq Administrator Password . . . . . . . . . . . .
Entering Compaq Administrator Password Settings .
Entering a Compaq Administrator Password . . . . . .
iv
3–1
3–2
3–2
3–2
3–3
3–4
3–4
3–5
3–5
3–6
3–7
Software Guide
Contents
Using DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Protecting a Hard Drive with DriveLock . . . . . . . . . 3–8
Accessing a Protected Hard Drive. . . . . . . . . . . . . . . 3–9
Changing a DriveLock Password . . . . . . . . . . . . . . 3–10
Removing DriveLock Protection. . . . . . . . . . . . . . . 3–11
Disabling a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Protecting System Information . . . . . . . . . . . . . . . . . . . 3–13
Selecting an Information Management Procedure . 3–13
Entering and Displaying System Information . . . . . 3–14
Connecting an Optional Cable Lock . . . . . . . . . . . . . . . 3–15
4 Intelligent Manageability
Understanding Intelligent Manageability. . . . . . . . . . . . .
Installing Intelligent Manageability . . . . . . . . . . . . . . . . .
Setting Up Insight Management Agents . . . . . . . . . . . . .
Using Fault Management Alerts . . . . . . . . . . . . . . . . . . .
Identifying a Fault Management Alert . . . . . . . . . . .
Setting Fault Management Alert Preferences . . . . . .
4–1
4–2
4–2
4–2
4–2
4–3
5 MultiBoot (Advanced Users Only)
Changing the Startup Sequence with MultiBoot . . . . . . .
Enabling Media and Devices for MultiBoot . . . . . . . . . .
Using the Default Search Sequence . . . . . . . . . . . . . . . . .
Planning Changes to the Startup Sequence . . . . . . . . . . .
Specifying MultiBoot Preferences . . . . . . . . . . . . . . . . . .
Setting a Continuing Startup Sequence . . . . . . . . . . .
Setting the MultiBoot Express Prompt . . . . . . . . . . .
Responding to the MultiBoot Express Prompt . . . . .
5–1
5–2
5–3
5–4
5–5
5–5
5–6
5–6
6 Software Updates and Restorations
Updating Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing for a Software Update . . . . . . . . . . . . . . . . . . .
Accessing Notebook Model Information . . . . . . . . .
Accessing ROM Version Information. . . . . . . . . . . .
Accessing Software Updates . . . . . . . . . . . . . . . . . . . . . .
Software Guide
6–1
6–2
6–2
6–2
6–4
v
Contents
Updating Software from the Internet . . . . . . . . . . . . . . . . 6–5
Downloading and Installing a System ROM Update 6–5
Downloading and Installing a KBC ROM Update . . 6–7
Downloading and Installing a Non-ROM SoftPaq . . 6–9
Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–10
Installing a Retail Version of an Operating System. . . . 6–11
7 Setup and Diagnostic Utilities
Selecting Computer Setup or Compaq Diagnostics . . . . . 7–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Computer Setup Procedures . . . . . . . . . . . . . . . . . . . 7–2
Restoring Computer Setup Defaults . . . . . . . . . . . . . 7–3
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 7–4
Selecting from the Security Menu . . . . . . . . . . . . . . . 7–5
Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 7–6
Selecting from the Advanced Menu . . . . . . . . . . . . . 7–6
Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 7–8
Detecting Compaq Diagnostics . . . . . . . . . . . . . . . . . 7–8
Installing Compaq Diagnostics . . . . . . . . . . . . . . . . . 7–9
Using the Compaq Configuration Record Scan . . . 7–10
Using the Diagnostics Scan . . . . . . . . . . . . . . . . . . . 7–10
Index
vi
Software Guide
1
CD and DVD Software
Using CDs and DVDs
Most of this section provides instructions for using optical drive
software. Before using any optical drive software, Compaq
recommends that you read the following general information
about using CDs and DVDs.
Avoiding Standby and Hibernation
Ä
CAUTION: To prevent possible video and audio degradation and
loss of audio or video playback functionality, do not initiate Standby
or Hibernation while using drive media.
If Standby or Hibernation is accidentally initiated while a drive
medium is in use:
1. Briefly press the power button to exit Standby or Hibernation.
2. Restart the notebook.
3. For more information about Standby and Hibernation, see
Chapter 2, “Power.”
Displaying Media Contents
Autorun, sometimes called autoplay or auto insert notification, is
a feature of the operating system. Autorun displays the contents
of a drive medium on the screen whenever you insert the medium
into a drive (and close the tray, if you are using an optical drive).
Software Guide
1–1
CD and DVD Software
A drive medium is any storage device that can be inserted into a
drive; for example, a diskette, disk, CD, or DVD.
Autorun is enabled at the factory, but can be disabled.
Setting Autorun Preferences
Autorun is enabled or disabled through the operating system:
■
In Windows 2000 Professional,
1. Double-click the My Computer icon on the Desktop.
2. Select the Tools menu > Folder Options > File Types tab.
3. Scroll through the list of items in the Registered File
Types list, then select a file type, for example, Audio CD.
4. Select the Advanced button.
❏
If Play is displayed in boldface type (Play), autorun
is enabled on the drive. If Play is displayed in
plain type (Play), autorun is disabled.
❏
To change the autorun setting, select Play or Play,
then select the Set Default button.
5. Select the OK button.
■
In Windows XP Home or Windows XP Professional,
double-click the My Computer icon on the Desktop,
right-click a drive, select Properties > AutoPlay tab, then
follow the instructions on the screen.
Cancelling Autorun on an Audio CD
To prevent an audio CD from opening when autorun is enabled,
press the shift key as you insert the CD.
1–2
Software Guide
CD and DVD Software
Displaying the Contents of a Medium
If autorun is disabled and the contents of a medium are not
displayed when you insert it, you can display the contents
manually:
1. Select Start > Run, then type:
explorer x:
(where X = the drive designation of the drive containing
the medium).
2. Press enter.
designation is a letter of the alphabet that the notebook
✎ Ausesdriveto identify
the drive. To display the drive designation of
every drive in the system, double-click the My Computer icon on
the desktop.
Copyright Warning
It is a criminal offense, under applicable copyright laws, to make
unauthorized copies of copyright-protected material, including
computer programs, films, broadcasts, and sound recordings.
This notebook should not be used for such purposes.
Software Guide
1–3
CD and DVD Software
Playing CDs with Windows Media Player
Instructions for playing CDs begin with inserting a CD into the
drive. For insertion instructions, see the Hardware Guide,
“Drives” chapter, on this CD.
Playing an Audio CD
To play an audio CD:
1. Read the “Using CDs and DVDs” section of this chapter.
2. Insert the audio CD into the drive, then close the tray. Wait
several seconds. Then:
❏
If autorun is enabled, Windows Media Player opens.
Proceed to step 4.
❏
If Windows Media Player does not open, proceed to
step 3.
3. Open Windows Media Player from the Start button:
❏
In Windows 2000 Professional, select Start > Programs
> Windows Media Player.
❏
In Windows XP Home or Windows XP Professional,
select Start > All Programs > Windows Media Player.
4. Select the Play button to play the CD and the Stop button to
stop the CD.
1–4
Software Guide
CD and DVD Software
Playing a Video CD
1. Read the “Using CDs and DVDs” section of this chapter.
2. Insert the video CD into the drive, then close the tray. Wait
several seconds. Then:
❏
If autorun is enabled, Windows Media Player opens and
the CD starts playing. Proceed to step 9.
❏
If the CD does not play, and Windows Media Player
does not open, proceed to step 3.
3. Open Windows Media Player from the Start button:
❏
In Windows 2000 Professional, select Start > Programs
> Windows Media Player.
❏
In Windows XP Home or Windows XP Professional,
select Start > All Programs > Windows Media Player.
4. On the Windows Media Player menu bar, select File > Open.
5. In the Browse or Look In field, double-click the drive
designation of the drive containing the CD.
designation is a letter of the alphabet that the notebook
✎ Ausesdriveto identify
the drive. To display the drive designation of
every drive in the system, double-click the My Computer icon on
the desktop.
6. Select the folder containing the video file you want to play.
7. Select the video file, then select the Open button to play it.
8. To stop playing the video CD, select the Stop button.
Software Guide
1–5
CD and DVD Software
Using Notebook Media Keys
Many tasks that can be performed through the operating system
or in the Windows Media Player window can also be performed
from your keyboard. The following procedures use the Digital
Audio button 1 and the Fn+F9 through Fn+F12 hotkeys 2.
■
To open Windows Media Player, press the Digital Audio
Easy Access button 1.
■
To play, pause, or resume an audio CD, press the Fn+F9
hotkeys.
■
To stop an audio CD, press the Fn+F10 hotkeys.
■
To play the previous track of an audio CD, press the Fn+F11
hotkeys.
■
To play the next track of an audio CD, press the Fn+F12
hotkeys.
For more information about using Easy Access keys or hotkeys,
see the Hardware Guide, “Pointing Devices and Keyboard”
chapter on this CD.
Identifying the Digital Audio Easy Access button, the Fn key,
and the F9 through F12 function keys
1–6
Software Guide
CD and DVD Software
Accessing Windows Media Player Help
The Windows Media Player application is a program within the
operating system. Instructions for using Windows Media Player
are included in the Windows Media Player Help file.
To access the Help file, open the Windows Media Player window,
then select Help on the menu bar.
To open Windows Media Player, use any one of the following
methods:
■
Insert a CD into the optical drive, then close the tray.
■
Press the Digital Audio Easy Access button.
■
Select the Windows Media Player icon on the taskbar.
or
■
Select the Start button, then:
❏
In Windows 2000 Professional, select Programs >
Windows Media Player.
❏
In Windows XP Home or Windows XP Professional,
select All Programs > Windows Media Player.
Software Guide
1–7
CD and DVD Software
Playing DVDs with WinDVD
InterVideo WinDVD is an application that enables you to play
DVD movies. WinDVD is preloaded on the notebook, but not
preinstalled.
Installing WinDVD
Although WinDVD can be installed by following the prompts that
appear on the screen the first time you insert a DVD, Compaq
recommends that you install WinDVD from the Setup Compaq
Software icon before inserting a DVD.
DVDs contain third-party DVD player programs such as
✎ Some
PCFriendly. If you insert a DVD that contains a third-party player
program before you have installed WinDVD, you are prompted to
install that third-party player program and not WinDVD. If you
prefer to install WinDVD, decline the third-party player
installation, usually by pressing a No, Cancel, or Exit button, then
close the installation window.
To install WinDVD from the Setup Compaq Software icon:
■
In Windows XP Professional, select Start > Setup Compaq
Software icon. Select InterVideo WinDVD > Next button,
then follow the instructions on the screen.
■
In Windows 2000 Professional and Windows XP Home,
❏
1–8
If the Setup Compaq Software icon is on the desktop,
select the icon > InterVideo WinDVD > Next button, then
follow the instructions on the screen.
Software Guide
CD and DVD Software
❏
If the Setup Compaq Software icon is not found on the
Desktop, select Start > Run. Then:
◆
In Windows 2000 Professional, on the command
line, type:
c:\cpqapps\setup.exe preload /s
The Setup Compaq Software icon is displayed on the
Desktop. Select the icon > InterVideo WinDVD >
Next button, then follow the instructions on the
screen.
◆
In Windows XP Home, on the command line, type:
c:\cpqapps\setup.exe preload programs /s
The Setup Compaq Software icon is displayed in
the All Programs menu. To access the Setup icon,
select Start > All Programs. To install WinDVD,
select the icon > InterVideo WinDVD > Next button,
then follow the instructions on the screen.
Accessing WinDVD Help
Instructions for using WinDVD are included in the WinDVD
Help file, in certain languages.
To access the Help file:
1. Open the WinDVD window by selecting the WinDVD Player
icon on the taskbar. Or:
❏
In Windows 2000 Professional, select Start > Programs
> InterVideo > InterVideo WinDVD > WinDVD.
❏
In Windows XP Home or Windows XP Professional,
select Start > All Programs > InterVideo WinDVD >
WinDVD.
2. Select the Help button. (The icon on the Help button is a
question mark.)
Software Guide
1–9
CD and DVD Software
Starting a DVD
In addition to the instructions in the WinDVD Player Help file,
the following information may be helpful:
■
For instructions for inserting a DVD into the drive, see the
Hardware Guide, “Drives” chapter, on this CD.
■
For general information about using DVDs, including
important instructions for avoiding Standby and Hibernation
while playing DVDs, see “Using CDs and DVDs” in this
chapter.
■
If your system includes an optional port replicator, dock or
undock the notebook before starting a DVD (not while
playing a DVD).
■
For best playback quality, save your files and close all open
applications before playing a DVD.
■
After you insert a DVD, a short pause is normal before
autorun opens the DVD and WinDVD Player.
■
If the DVD displays a Playback Of Content From This
Region Is Not Permitted error message, stop the DVD,
change the region setting as described in the next section,
then restart the DVD.
Using DVD Region Settings
Most DVDs that contain copyrighted files also contain region
codes. The region codes help protect copyrights internationally.
You can play a DVD containing a region code only if the region
code on the DVD matches the region setting on your DVD drive.
If the region code on a DVD does not match the region setting on
your drive, a Playback Of Content From This Region Is Not
Permitted message is displayed when you insert the DVD. To
play the DVD, you must change the region setting on your DVD
drive.
1–10
Software Guide
CD and DVD Software
Ä■
CAUTION: The region setting on your DVD drive can be changed only
5 times.
The region setting you select the fifth time becomes the
permanent region setting on the drive.
■ The number of allowable region changes remaining on the drive
is displayed in the Remaining Times Until Permanent field in the
WinDVD window. The number in the field includes the fifth and
permanent change.
The procedure for changing the region setting on a drive begins
with inserting a DVD into the drive. For insertion instructions, see
the Hardware Guide, “Drives” chapter, on this CD.
To change the region setting on a drive:
1. Insert the DVD you want to play into the optical drive.
2. If the WinDVD window does not open after a short pause,
select the WinDVD Player icon on the taskbar. Or:
❏
In Windows 2000 Professional, select Start > Programs
> InterVideo > InterVideo WinDVD > WinDVD.
❏
In Windows XP Home or Windows XP Professional,
select Start > All Programs > InterVideo WinDVD >
WinDVD.
3. Select the Properties icon in the lower left corner of the
window.
4. Select the General tab.
5. Select the radio button for a region.
6. Select the OK button.
Software Guide
1–11
CD and DVD Software
Creating and Copying CDs and DVDs
This section provides procedures for creating or copying CDs or
DVDs, depending on the optical drives on your PC, using Easy
CD Creator (provided on selected models). If Easy CD Creator is
included with your notebook, the Easy CD Creator software is
provided on the Easy CD Creator Basic CD.
Using Optional or Windows Software
Easy CD Creator and similar software is available from most
software retailers. To use the optical disc copying features within
the operating system, refer to the operating system Help file. To
access the Help file, select Start > Help.
Understanding Easy CD Creator Features
Easy CD Creator is a transfer utility that enables you to create or
duplicate optical drive media.
Easy CD Creator includes 2 applications: DirectCD and Easy CD
Creator. The Easy CD Creator application includes CD Copier.
1–12
■
Use DirectCD with Windows Explorer to drag-and-drop data
files between your hard drive and a medium or between your
hard drive and a network drive. DirectCD is often used to
back up data files or to share them with other people.
Although it can be used with most application data files,
including Microsoft Office data files, DirectCD cannot be
used with audio files such as MP3 files.
■
Use Easy CD Creator, which includes CD Copier, to copy
either data files such as Microsoft Office files, or audio files
such as MP3 files, to an optical drive medium.
❏
Use Easy CD Creator to copy individual audio files to a
medium, for example, to create a CD containing only
your favorites.
❏
Use CD Copier to duplicate an optical drive medium.
Software Guide
CD and DVD Software
Installing Easy CD Creator
If Easy CD Creator software is included with the notebook, it is
provided on a CD and is not preloaded or preinstalled.
The Easy CD Creator installation procedure begins with inserting
a CD into the drive. For insertion instructions, see the Hardware
Guide, “Drives” section.
Installing Easy CD Creator Software
Ä■
CAUTION: To prevent file corruption and damage to components:
Install the software from the drive in the notebook (not a drive in
an optional port replicator).
■ Do not install the software while the notebook is running on
battery power or when the external power supply is uncertain.
To install Easy CD Creator software from a CD:
1. Connect the notebook to reliable external AC power using the
AC Adapter.
2. Save and close any open files or applications.
3. Insert the Easy CD Creator Basic CD into the optical drive,
then close the tray. If autorun is enabled, an installation menu
is displayed. If the installation menu does not display, select
Start > Run. Then type:
x:\setup.exe
(where X is your optical drive designation)
designation is a letter of the alphabet that the notebook
✎ Ausesdriveto identify
the drive. To display the drive designation of
every drive in the system, double-click the My Computer icon on
the desktop.
4. Select the OK button.
Software Guide
1–13
CD and DVD Software
5. On the installation menu, Compaq recommends that you
select the Complete installation. To do so, select the
Complete button, then follow the instructions on the screen.
6. When installation is complete and you are prompted to restart
the notebook, select Yes.
Enabling Auto Insert Notification
When the notebook restarts after the installation is complete, you
may be prompted to enable Auto Insert Notification.
Auto Insert Notification is an operating system option that turns
the autorun feature on or off. Autorun runs a program on a data
medium or opens an audio or video medium as soon as the
medium is inserted into the drive and the drive tray is closed.
You cannot use DirectCD unless Auto Insert Notification is
enabled.
Compaq recommends that you enable Auto Insert Notification:
1. Select Yes at the Auto Insert Notification prompt.
2. Follow the instructions on the screen.
3. When the procedure displayed on the screen is complete,
restart the notebook.
Auto Insert Notification is enabled when the notebook restarts.
1–14
Software Guide
CD and DVD Software
Preparing to Use Easy CD Creator
Ä■
CAUTION: To prevent loss of work and damage to an optical drive
medium:
Connect the notebook to a reliable external power source
before writing to a medium. Power loss, for example from a
failing battery pack, could corrupt the write process.
■ Before writing to a medium, close all open applications
(including screen savers and antivirus software) except Easy
CD Creator Basic.
■ Do not copy directly from a medium to another medium or from
a network drive to a medium. Instead, copy from a medium or a
network drive to your hard drive, then copy from your hard drive
the medium.
■ Do not type on the notebook keyboard or move the notebook
while the notebook is writing to a medium. The write process is
sensitive to vibration.
Selecting Drive Locations
If you plan to use an optional port replicator during a copy
procedure:
■
Insert the source drive (the drive that is to be copied from)
into the port replicator.
■
Do not copy directly from the source drive to the destination
drive. Instead, copy from the source drive to your hard drive.
Then copy from your hard drive to the destination drive.
If you plan to use a network drive during a copying procedure:
■
Do not copy directly between the network drive and the
optical drive. Instead, copy from the network to your hard
drive, then from your hard drive to the optical drive. Or, copy
from the optical drive to your hard drive, then from your hard
drive to the network drive.
Software Guide
1–15
CD and DVD Software
Selecting and Preparing Easy CD Creator Media
Choosing Recording Media
Compaq recommends using high-quality media that correspond
to the maximum speed of the optical drive.
The notebook can write or copy to the following types of
recording media:
■
CD-Rs, which provide one-time, non-erasable recording.
■
CD-RWs, DVD-RAMs, and DVD/CD-RWs, which provide
erasable recording. (DVD/CD-RWs are not yet available in
all regions.)
Responding to the UDF Prompt
The first time you insert a medium such as a CD-RW,
DVD-RAM, or DVD/CD-RW into an optical drive, you may be
prompted to install Universal Disk Format (UDF) Reader.
When UDF Reader is installed, a medium created with DirectCD
on your notebook can be used in another computer on which
DirectCD is not installed.
Compaq recommends that you install UDF Reader.
if UDF Reader is installed on your notebook, a CD-R
✎ Even
created with DirectCD software can be used in a compatible
CD-ROM drive only if you select the Rearrange the Files option
as you create the CD-R medium.
Formatting Recording Media
You can purchase optical drive media that either are or are not
formatted for DirectCD.
1–16
■
To use DirectCD, use a medium formatted for DirectCD.
■
To use Easy CD Creator or CD Copier, do not use a medium
formatted for DirectCD.
Software Guide
CD and DVD Software
To erase DirectCD formatting from a rewritable medium so the
medium can be used with Easy CD Creator or CD Copier:
1. Insert the medium into an optical drive. (If you are prompted
to install UDF Reader, refer to the “Responding to the UDF
Prompt” section.)
2. Access the Easy CD Creator Basic Eraser:
❏
In Windows 2000 Professional, select Start > Programs
> Easy CD Creator Basic > CD-RW Eraser.
❏
In Windows XP Home or Windows XP Professional,
select Start > All Programs > Easy CD Creator Basic >
CD-RW Eraser.
3. Select the Erase button.
4. Select the OK button.
Selecting Easy CD Creator Settings
To use DirectCD, Easy CD Creator, or CD Copier, you must
select the settings shown in the following table. These settings are
compatible; for example, the settings for DirectCD do not conflict
with the settings for CD Copier.
The Easy CD Creator software installs with all of these settings
selected. Before beginning any copying procedure, you may want
to confirm that these settings are selected.
Application
Required Settings
DirectCD
Enable Auto Insert Notification
Easy CD Creator
Disable Disk-at-Once
and
Enable Track-at-Once
CD Copier
Disable Disk-at-Once
Software Guide
1–17
CD and DVD Software
Enabling Auto Insert Notification
Auto Insert Notification settings are selected through the
operating system. To verify or change Auto Insert Notification
settings, see “Displaying Media Contents” in this chapter.
Disabling Disk-at-Once
Disk-at-once settings are located in Easy CD Copier. To select
them:
1. Access CD Copier:
❏
In Windows 2000 Professional, select Start > Programs
> Roxio Easy CD Creator 5 > Applications > CD Copier.
❏
In Windows XP Home or XP Professional, select Start
> All Programs > Roxio Easy CD Creator 5 >
Applications > CD Copier.
2. Select the Advanced tab.
3. Clear the Disk-at-Once check box.
4. Select the Set as Default button.
Enabling Track-at-Once
Track-at-once settings are located in Easy CD Creator. To select
them:
1. Access Easy CD Creator:
❏
In W in d ow s 2000 P rofession al, select S tart > P ro g ram s
> R o x io E asy C D C reato r 5 > A p p licatio n s > Track at
O n ce.
❏
In Windows XP Home or XP Professional, select Start
> All Programs > Roxio Easy CD Creator 5 >
Applications > Track at Once.
2. Select the Advanced tab > Create CD button.
3. Select the Track-at-Once check box.
4. Clear the Disk-at-Once check box.
5. Select the Set as Default button.
1–18
Software Guide
CD and DVD Software
Accessing Easy CD Creator Help
To access the procedures for using DirectCD, Easy CD Creator,
and CD Copier:
■
In Windows 2000 Professional, select Start > Programs >
Roxio Easy CD Creator 5 > Project Selector > Help radio
button.
■
In Windows XP Home or Windows XP Professional,
select Start > All Programs > Roxio Easy CD Creator 5 >
Project Selector > Help radio button.
Software Guide
1–19
CD and DVD Software
Easy CD Creator Tips and Troubleshooting
Playing CDs and DVDs
Do not initiate Standby or Hibernation while playing any
medium. For more information about this issue, see “Avoiding
Standby and Hibernation” in this chapter. For general information
about Standby and Hibernation, see Chapter 2, “Power.”
Using CD Copier
When you use CD Copier to copy the contents of an entire
medium to your hard drive, select the Copy button immediately
after selecting the Copy to HDD First check box.
Ä
CAUTION: If there is a delay after you select the Copy to HDD First
check box, the Easy CD Creator software may clear the Copy to
HDD First check box and the medium may not be copied to the
hard drive. Typical delays include opening or closing the drive tray,
pausing to close an open application, or changing other settings in
the Easy CD Creator software.
Creating Media for Use in Other Systems
A CD-R created with DirectCD can be read by a compatible
CD-ROM drive only if you select the Rearrange the Files option
as you create the CD-R.
DVD-RAM, or DVD/CD-RW created with DirectCD
✎ AcanCD-RW,
be read by a computer that does not have DirectCD installed
only if you install UDF Reader on your notebook before creating
the medium.
If you did not install UDF Reader at the UDF prompt the first
time you inserted the medium into your notebook, reinsert the
medium, then install UDF Reader at the UDF prompt.
1–20
Software Guide
CD and DVD Software
Using Windows Media Player
If you are using Windows Media Player files to create a
medium, you may not be able to drag-and-drop the files using
Windows Explorer.
For more information about this issue, visit:
■
The Roxio Web site at http://www.roxio.com
or
■
The Microsoft Web site at http://www.microsoft.com
The language options at these Web sites vary and may be limited.
Responding to Buffer Underrun Errors
A buffer underrun error occurs when the flow of data to a drive or
medium is interrupted. In all cases, a buffer underrun error stops
the copying process. In some cases, a buffer underrun error may
permanently damage an optical medium.
Buffer underrun errors are often caused by:
■
Other applications, including screen savers and antivirus
software, that are open during a copying process.
■
A power interruption caused by a loose connection to
AC power or by an electrical storm.
■
An attempt to perform a copy procedure while running the
notebook on a failing battery pack.
■
An attempt to copy directly between media or between a
medium and a network drive.
Occasionally, during a copying process that involves a network
drive, a buffer underrun error may occur because the temporary
files created during the process are being stored on the hard drive
instead of the network drive. To change the location where these
temporary files are stored, select Tools from the Easy CD Creator
menu bar, select Options, then follow the instructions on the
screen.
Software Guide
1–21
2
Power
Selecting a Power Source
The notebook can run on internal power from a charged battery
pack or on external power. External power can be obtained from
an electrical outlet (using the AC Adapter), from a vehicle
cigarette lighter receptacle (using an optional Automobile Power
Adapter/Charger) or from the in-seat power supply available on
some commercial aircraft (using an optional Aircraft Power
Adapter). Select a power source that supports the way you plan to
use the notebook.
Task
Work in most software
applications.
Power Source
■
■
Charged battery pack in the notebook
or
External power supplied through one
of the following devices:
❖
❖
❖
❖
AC Adapter
Optional port replicator
Optional Aircraft Adapter
Optional Automobile Power
Adapter/Charger
Charge or calibrate a
battery pack in the
notebook.
External power supplied through:
Install or modify
system software
or
Write to a CD.
External power supplied through the
AC Adapter.
Software Guide
■
AC Adapter
■
Optional Automobile Power
Adapter/Charger
2–1
Power
Understanding Standby and Hibernation
Standby and Hibernation are energy-saving features that conserve
power and reduce startup time. They can be initiated by you or by
the system.
Standby
Standby reduces power to system components that are not being
used. When Standby is initiated, your work is saved in random
access memory (RAM) and the screen is cleared. When you exit
Standby, your work returns to the screen where you left off.
Hibernation
Hibernation saves your work in RAM to a hibernation file on the
hard drive, then shuts down the notebook. When you exit
Hibernation, your work returns to the screen where you left off.
If a power-on password is set, the password must be entered to
exit Hibernation.
Hibernation is enabled at the factory, but can be disabled (usually,
to save space on the hard drive). Disabling Hibernation is not
recommended. When Hibernation is disabled, system-initiated
Hibernation cannot save your work if the notebook reaches a
critical low-battery condition while it is on or in Standby.
Enabling Hibernation
To verify that Hibernation is enabled:
2–2
■
In Windows 2000 Professional, select Start > Settings >
Control Panel. Double-click Power Options, select the
Hibernate tab, then ensure that the Enable Hibernate Support
check box is selected.
■
In Windows XP Home or Windows XP Professional,
select Start > Control Panel > Performance and Maintenance
> Power Options icon. Select the Hibernate tab, then ensure
that the Enable Hibernate Support check box is selected.
Software Guide
Power
Choosing Standby, Hibernation or
Shutdown
When You Leave Your Work
If you plan to resume shortly: Initiate Standby. Standby clears the
screen, uses less power than leaving the notebook on, and your
work returns instantly to the screen when you exit Standby. A
fully charged new battery pack can support Standby for 2 days. A
battery pack that has been frequently charged and discharged will
support Standby for less time.
If you plan to resume within 2 weeks: Initiate Hibernation.
Hibernation clears the screen, saves your work to the hard drive,
and uses much less power than Standby. Returning to work saved
in Hibernation takes longer than returning to work saved in
Standby, but is faster than returning to your place manually after
restarting the notebook. A fully charged battery pack supports
Hibernation indefinitely.
If the notebook will be disconnected from external power for
more than 2 weeks: Shut down the notebook and remove the
battery pack. Removing the battery pack extends the useful life of
the battery. Store the battery pack in a cool, dry place. For more
battery pack storage information, see the Hardware Guide,
“Storing a Battery Pack,” on this CD.
When the Power Supply Is Uncertain
If power is interrupted while the notebook is in Standby, your
unsaved work is lost. If power is interrupted while the notebook
is in Hibernation, your unsaved work is protected.
Power may be interrupted if the notebook is running on external
power from an unreliable source or on battery power from a
failing battery pack. If you pause your work when the power
supply is uncertain, Compaq recommends that you initiate
Hibernation, shut down the notebook, or save your work, then
initiate Standby.
Software Guide
2–3
Power
While Using Drive Media
Ä
CAUTION: To prevent possible video and audio degradation and
loss of audio or video playback functionality, do not initiate Standby
or Hibernation while using drive media.
Do not initiate Standby or Hibernation while the notebook is
accessing a drive medium. A drive medium is any storage device
that can be inserted into a drive, for example, a diskette, disk, CD,
or DVD.
The operating system normally prevents the system from going to
Standby or Hibernation if data is being transferred. However, to
avoid the possibility of losing critical data, do not initiate Standby
or Hibernation while transferring files.
While Using Infrared
Do not initiate Standby or Hibernation while using infrared.
If the notebook is in Standby or Hibernation, an infrared
transmission cannot be initiated. During an infrared transmission:
■
If Standby is initiated, the transmission stops. The
transmission resumes when the notebook exits Standby. To
exit Standby, briefly press the power button.
■
If Hibernation is initiated, the infrared transmission is
terminated and the notebook shuts down. To restart the
transmission, exit Hibernation by briefly pressing the power
button, then start a new infrared transmission.
For more information about using infrared, see the Hardware
Guide, “External Device Connections” chapter, on this CD.
2–4
Software Guide
Power
Standby, Hibernation and Shutdown
Procedures
Identifying the Power Controls and Light
The procedures for using Standby, Hibernation, and Shutdown
use the power/Standby light 1, the power button 2, and the
display switch 3.
Identifying the power/standby light, power button, and
display switch
Software Guide
2–5
Power
Using the Default Power Procedures
The following tables describe the default procedures for turning
on or shutting down the notebook, initiating or exiting Standby or
Hibernation, and for turning off the display. Some procedures can
be changed. For instructions, see “Setting Power Procedure
Preferences,” which follows the tables.
Turning the Notebook On or Off
Task
Procedure
Result
Turn the
notebook on.
Briefly press the power
button.
■
Power/standby
light turns on.
■
Operating
system loads.
Save your work and close
all open applications. Then:
■
Operating
system closes.
■
■
Power/standby
light turns off.
■
Notebook turns
off.
Shut down the
notebook.*
■
Turn off the
display when
the notebook
is on.
In Windows 2000
Professional, select
Start > Shut Down >
Shut down, then select
the OK button.
In Windows XP Home
or Windows XP
Professional, select
Start > Turn Off
Computer > Turn Off.
Close the notebook.
Closing the
notebook activates
the display switch,
which turns off the
display.
*If the system is unresponsive and you are unable to shut down the
notebook with these procedures, see “Using Emergency Shutdown
Procedures,” later in this section.
2–6
Software Guide
Power
Initiating or Exiting Standby
Task
Procedure
Result
Initiate Standby.
Press the Fn+F3 hotkeys.*
or
■
Power/standby
light blinks.
■
In Windows 2000
Professional, select
Start > Shut Down >
Stand by, then select
the OK button.
■
Screen clears.
■
In Windows XP Home
or Windows XP
Professional, select
Start > Turn Off the
Computer > Standby.
(If the Standby option
is not displayed, press
the shift key.)
■
Power/standby
light turns on.
■
Your work
returns to the
screen.
Exit Standby.
Briefly press the power
button.
*To use the Fn+F3 hotkeys, briefly press the Fn key, then briefly press
the F3 key. For more information about hotkeys, see the Hardware
Guide, “Pointing Devices and Keyboard” chapter, on this CD.
Software Guide
2–7
Power
Initiating or Exiting Hibernation
Task
Procedure
Result
Initiate
Hibernation.
If the notebook is on, briefly
press the power button
once.
If the notebook is in
Standby, briefly press the
power button twice.*
or
■
Power/standby
light turns off.
■
Screen clears.
■
Power/standby
light turns on.
■
Your work
returns to the
screen.
Exit
Hibernation.
■
In Windows 2000
Professional, select
Start > Shut Down >
Hibernate, then select
the OK button.
■
In Windows XP Home
or Windows XP
Professional, select
Start > Turn Off the
Computer > Hibernate.
(If the Hibernate option
is not displayed, press
the shift key.)
Briefly press the power
button.
*This procedure works only if the power button is assigned to
Hibernation. The power button is set to Hibernation at the factory. For
information about changing the function of the power button, see the
next section, “Setting Power Procedure Preferences.”
2–8
Software Guide
Power
Setting Power Procedure Preferences
You can change the functions of the power button, the Fn+F3
hotkeys, and the display switch through the operating system.
Accessing Power Procedure Settings
To access power procedure settings:
■
In Windows 2000 Professional, select Start > Settings >
Control Panel. Double-click Power Options, then select the
Advanced tab.
■
In Windows XP Home or Windows XP Professional,
select Start > Control Panel > Performance and Maintenance
> Power Options icon > Advanced tab.
To learn more about power procedure settings or any other item in
the Power Options window, select the question mark in the upper
right corner of the window, then select the item.
As you read about the power procedure settings, the following
information may be helpful.
Using Fn+F3 as the Windows Sleep Button
The Fn+F3 hotkeys on the notebook are equivalent to the
“sleep button” referred to in Windows. For example, if you set
the Sleep Button field on the Power Options Advanced tab to
Hibernate, pressing the Fn+F3 hotkeys will initiate Hibernation.
Using a Standby Password
If you select the Prompt For Password When the Computer Goes
Off Standby setting, respond to the Standby prompt with a
Windows password, not a Compaq password.
For more information about using both Windows and Compaq
passwords, see “Combining Compaq and Windows Passwords”
in Chapter 3, “Security.”
Software Guide
2–9
Power
Using Emergency Shutdown Procedures
If the notebook is unresponsive and you are unable to use normal
Windows shutdown procedures, try the following emergency
procedures:
■
2–10
Press ctrl+alt+delete. Then:
❏
In Windows 2000 Professional, select the Shut Down
button, press the down arrow for the What Do You Want
the Computer To Do field until Restart or Shut Down is
displayed, then select the OK button.
❏
In Windows XP Home or Windows XP Professional,
select the Turn Off Computer button, then select the OK
button.
■
If you are unable to shut down the notebook with
ctrl+alt+delete, press and hold the power button for 4 seconds.
■
If you are unable to shut down the notebook with the power
button, remove the battery pack and disconnect the notebook
from external power.
Software Guide
Power
Setting Power Management Preferences
Accessing the Power Options Window
Power management preferences are set in the Windows Power
Options window. To access the Power Options window:
■
In Windows 2000 Professional, select Start > Settings >
Control Panel, then double-click Power Options.
■
In Windows XP Home or Windows XP Professional,
select Start > Control Panel > Performance and Maintenance
> Power Options icon.
The procedures for selecting Power Meter icon, Power Scheme,
and screen brightness settings are provided on the next few pages.
To learn more about these settings or about any other item in the
Power Options window, select the question mark in the upper
right corner of the window, then select the item.
Displaying the Power Meter Icon
When the Power Meter icon is displayed on the taskbar, the icon
changes shape to indicate whether the notebook is running on
battery power or external AC power.
■
When the notebook is running on battery power, select the
icon to display battery charge information.
■
At any time, double-click the icon to display the Power
Options window.
To show or hide the Power Meter icon:
1. Access with Power Options window.
2. Select the Advanced tab.
3. Select or clear the Always Show Icon on the Task Bar
check box.
4. Select the OK button.
Software Guide
2–11
Power
Setting or Changing a Power Scheme
A Windows Power Scheme assigns power levels to system
components. For example, you can set a Power Scheme that turns
off the display after a time interval you specify.
Setting a Power Scheme
To set a Power Scheme:
1. Access the Power Options window.
2. Select the Power Schemes tab.
3. Select a Power Scheme from the Power Schemes list, then
select the settings you want to use in the Settings list.
4. Press the OK button.
Changing a Power Scheme
To change a Power Scheme:
1. Access the Power Options window.
2. Select the Power Schemes tab.
3. Select a Power Scheme from the Power Schemes list.
4. Press the OK button.
2–12
Software Guide
Power
Using SpeedStep
(Windows 2000 Professional Only)
In Windows 2000 Professional, the Intel Pentium 4 Processor
with SpeedStep technology enables you to set the processor speed
for optimal performance or optimal power conservation. The
SpeedStep technology can also enable an automatic change in
CPU (central processing unit) speed when the power source
changes between AC power and battery power or when notebook
use changes between active and idle.
These changes in CPU speed function independently from the
power management settings available through the operating
system. For information about using Windows power
management features, see “Setting Power Management
Preferences” earlier in this chapter.
Windows XP Home and Windows XP Professional, the
✎ Infunctions
of SpeedStep technology are managed through the
operating system.
Choosing a Performance Mode
The SpeedStep technology offers 4 preset performance modes:
■
In Maximum Performance mode, the processor runs at full
speed to provide maximum performance.
■
In Automatic mode, the processor speed increases while the
notebook is being used and decreases when the notebook is
not being used.
■
In Battery Optimized mode, the processor runs at a reduced
speed to provide an optimal balance between energy
conservation and performance.
■
In Maximum Battery mode, the processor runs at a greatly
reduced speed to provide maximum energy conservation.
The notebook can run in any of the performance modes while it is
operating on AC power or on battery power.
Software Guide
2–13
Power
Setting SpeedStep Preferences
SpeedStep settings can be accessed from either the SpeedStep
window or the SpeedStep icon. In addition, SpeedStep can be
enabled or disabled in Computer Setup.
the SpeedStep window and icon are not accessible, they may be
✎ Ifdisabled
in Computer Setup. To enable the window and icon
(and other settings in the SpeedStep window), see “Using
Computer Setup” later in this section.
Using the SpeedStep Window
To open the SpeedStep window from the desktop, select
Start > Settings > Control Panel > Power Management icon >
Intel SpeedStep technology tab. Then set your preferences as
instructed in the following table.
Preference
Procedures
Assign a performance mode that
applies when the notebook is
running on battery power.
Select a performance mode
from the Running on Batteries
list, then select OK.
Assign a performance mode that
applies when the notebook is
running on AC power.
Select a performance mode
from the Plugged In list, then
select OK.
Set the notebook to remain in the
same performance mode even if
the power source changes.
Select the same performance
modes from the drop-down lists
for Running on Batteries and
Plugged In, then select OK.
Remove the SpeedStep icon from
the taskbar.
1. Select the check box for
Remove Icon from Taskbar.
2. Select OK in the Advanced
window.
3. Select OK or Apply in the
main SpeedStep window.
2–14
Software Guide
Power
Using the SpeedStep Icon
The SpeedStep icon displays on the taskbar by default and
changes to indicate which SpeedStep mode is active. The icon
can also be used for the tasks described in the following table.
Task
Procedure
Display current
performance mode.
Rest the pointer over the icon.
Open the SpeedStep window.
Select the icon.
Change the current
performance mode.
Right-click the icon, then select a
performance mode with the up or
down arrow key.
Using Computer Setup
The SpeedStep settings in Computer Setup enable or disable the
SpeedStep settings in the operating system. Computer Setup is a
non-Windows utility. For more information about using
Computer Setup, see Chapter 7, “Setup and Diagnostic Utilities.”
To access the SpeedStep settings in Computer Setup:
1. Turn on or restart the notebook. Press F10 while the
F10 = ROM Based Setup message is displayed in the lower
left of the screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select Advanced > Device Options. In
the Intel SpeedStep Technology field:
❏
Select Automatic to enable all SpeedStep settings in the
SpeedStep window.
❏
Select Disable to set the notebook to run in Battery
Optimized mode and disable all SpeedStep settings in the
SpeedStep window.
Software Guide
2–15
Power
3. To save your preferences, use the arrow keys to select
File > Save Changes and Exit, then follow the instructions on
the screen.
Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.
Finding More Battery Power Information
For more information about using and storing battery packs
and conserving battery pack power, see the Hardware Guide,
“Battery Packs” chapter, on this CD.
2–16
Software Guide
3
Security
Security Features Quick Reference
The notebook provides the following security features that are not
available in the operating system.
For information about operating system security features, select
Start > Help > Contents tab, then select Security.
To Protect Against This Risk
Use This Security Feature
Unauthorized use of the notebook
Power-on password
Unauthorized access to the
Computer Setup utility
Compaq administrator
password
Unauthorized access to the
contents of a hard drive
DriveLock
Unauthorized use of a drive, a
port, or a wireless device in the
MultiPort
Device disabling
Unauthorized access to the
processor serial number and other
system identification information
System information
management
Unauthorized removal of the
notebook
Security cable slot
Software Guide
3–1
Security
Setting Preferences in Computer Setup
Most security preferences are set in Computer Setup. Because
Computer Setup is a non-Windows utility, keystrokes (not
notebook pointing devices) are used to navigate or select within
the utility.
If you are unfamiliar with non-Windows utilities, Compaq
recommends that you read “Using Computer Setup” in Chapter 7,
“Setup and Diagnostic Utilities,” before using the utility to set a
security preference.
external keyboard connected by USB can be used in
✎ An
Computer Setup only if USB legacy support is enabled. For more
information about USB, see the Hardware Guide, “External
Device Connections” section, on this CD.
Using Passwords
Forgetting Passwords
Most security features use passwords. Whenever you set a
password, write down the password and store it in a secure
location away from the notebook.
3–2
■
If you forget your power-on or Compaq administrator
password, you cannot start up the notebook or exit
Hibernation until a Compaq authorized service provider
resets the notebook. To contact a Compaq authorized service
provider, refer to the list of Telephone Numbers provided
with the notebook.
■
If you forget both your user and master DriveLock
passwords, the hard drive is permanently unusable.
■
If you forget your DriveLock user password but know your
DriveLock master password, you can remove DriveLock
protection from the drive. For instructions, see “Using
DriveLock” in this chapter.
Software Guide
Security
Combining Compaq and Windows Passwords
Compaq security features and operating system security features
work independently from each other. For example, a device
disabled in Computer Setup cannot be enabled in Windows.
Similarly, you must use a Compaq password at a Compaq
password prompt and a Windows password at a Windows
password prompt. For example:
■
If a power-on password is set, the power-on password (not a
Windows password) must be entered when the notebook
starts up or exits Hibernation.
■
If you set Windows to prompt for a password before exiting
Standby, a Windows password (not a power-on password)
must be entered to exit Standby.
■
A Compaq administrator password and a Windows
administrator password are not interchangeable.
Any password used for a Compaq password can also be used for
other Compaq passwords or as a Windows password, with these
considerations:
■
All Compaq passwords can be any combination of up to
32 letters, numbers, and slashes (/) and are not case sensitive.
■
All Compaq passwords must be set and entered with the same
keys. For example, a Compaq password set with keyboard
number keys will not be recognized if it is entered with
keypad number keys. (For information about the internal
keypad, refer to the Hardware Guide, “Pointing Devices and
Keyboard” chapter, on this CD.)
■
When the notebook is starting up from a hard drive protected
with DriveLock, you will not be prompted for a power-on
password if you enter a DriveLock user or master password
that is the same as the power-on password.
Software Guide
3–3
Security
Using a Power-On Password
A power-on password prevents unauthorized use of the notebook.
Once set, it must be entered each time the notebook is turned on,
restarted, or exits Hibernation. A power-on password:
■
Does not display as it is set, entered, changed, or deleted.
■
Must be set and entered with the same keys. For example,
a power-on password set with keyboard number keys will
not be recognized if you enter it with keypad number keys.
■
Can include any combination of up to 32 letters, numbers,
and slashes (/) and is not case sensitive.
If you use the same term for both a power-on password and a
DriveLock password, you are prompted for the DriveLock
password, but not the power-on password, when the notebook
starts up from the protected hard drive.
Entering Power-On Password Settings
A power-on password is set, changed, or deleted in Computer
Setup.
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select the Security menu > Power-On
Password, then press enter. Then:
❏
3–4
To set a power-on password, type the password in the
New Password field, then in the Verify New Password
field, then press F10.
Software Guide
Security
❏
To change a power-on password, type the current
password in the Old Password field, type the new
password in the New Password and Verify New Password
fields, then press F10.
❏
To delete a power-on password, type the current
password in the Old Password field, then press F10.
3. To save your preferences, use the arrow keys to select File >
Save Changes and Exit, then follow the instructions on the
screen.
Your preferences are set as you exit Computer Setup and are in
effect when the notebook restarts.
Entering a Power-On Password
At the power-on password prompt, type your password using
the same keys you used to set the password, then press enter.
After 3 unsuccessful attempts to enter the password, you must
restart the notebook and try again.
Using a Compaq Administrator Password
A Compaq administrator password protects the configuration
settings and system identification information in Computer Setup.
Once set, this password must be entered to access Computer
Setup. A Compaq administrator password:
■
Is not interchangeable with a Windows administrator
password, although both can use the same password.
■
Does not display as it is set, entered, changed, or deleted.
■
Must be set and entered with the same keys. For example, a
Compaq Administrator password set with keyboard number
keys will not be recognized if you enter it with internal
keypad number keys.
■
Can include any combination of up to 32 letters, numbers,
and slashes (/) and is not case sensitive.
Software Guide
3–5
Security
Entering Compaq Administrator Password
Settings
A Compaq Administrator password is set, changed, or deleted in
Computer Setup.
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select the Security menu > Setup
Password, then press enter. Then:
❏
To set a Compaq administrator password, type your
password in the New Password and Verify New Password
fields, then press F10.
❏
To change a Compaq administrator password, type your
current password in the Old Password field, type the new
password in the New Password and Verify New Password
fields, then press F10.
❏
To delete a Compaq administrator password, type your
current password in the Old Password field, then
press F10.
3. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in
effect when the notebook restarts.
3–6
Software Guide
Security
Entering a Compaq Administrator Password
At the Computer Setup prompt, type your password using the
same keys you used to set the password, then press enter. After
3 unsuccessful attempts to enter the Compaq administrator
password, you must restart the notebook and try again.
Using DriveLock
Ä
CAUTION: If you forget both the DriveLock user password and the
DriveLock master password, the protected hard drive is
permanently unusable.
DriveLock prevents unauthorized access to the contents of a hard
drive. Once DriveLock protection is applied to a drive, a
password must be entered to access the drive and the drive can be
accessed only when it is inserted into the notebook.
DriveLock involves 2 passwords: a user password and a master
password:
■
A hard drive protected by DriveLock can be accessed with
either the user or the master password.
■
You can delete a user password or master password only by
removing DriveLock protection from the drive. DriveLock
protection can be removed from the drive only with the
master password.
■
The owner of the user password should be the day-to-day
user of the protected hard drive. The owner of the
master password may be a system administrator or the
day-to-day user.
Software Guide
3–7
Security
■
A user password and a master password:
❏
Can be the same as any other password.
If you use the same password for both a power-on
password and a DriveLock password, you are prompted
for the DriveLock password, but not the power-on
password, when the notebook starts up from the protected
hard drive.
❏
Can be any combination of up to 32 letters, numbers, and
slashes (/) and are not case sensitive.
Protecting a Hard Drive with DriveLock
Ä
CAUTION: If you forget both the DriveLock user password and the
DriveLock master password, the protected hard drive is
permanently unusable.
To access the DriveLock settings in Computer Setup, you must
shut down, then turn on the notebook to access Computer Setup.
If you open Computer Setup from a Windows restart, DriveLock
settings are not accessible.
1. To verify that the notebook is off and not in Hibernation,
briefly press the power button. If your work returns to the
screen, shut down the notebook.
2. To open Computer Setup, turn on (do not restart) the
notebook. Press F10 while the F10 = ROM Based Setup
message is displayed in the lower left of the screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
3. Use the arrow keys to select the Security menu > DriveLock
passwords, then press enter.
4. Select the location of the hard drive, then press F10.
5. Toggle the Protection field to Enable.
3–8
Software Guide
Security
6. Read the warning. To continue, press F10.
7. Type your user password in the New Password and Verify
New Password fields, then press F10.
8. Type your master password in the New Password and Verify
New Password fields, then press F10.
9. To confirm DriveLock protection on the drive you have
selected, type DriveLock in the confirmation field, then
press F10.
10. To save your DriveLock settings, select File > Save Changes
and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in
effect when the notebook restarts.
Accessing a Protected Hard Drive
1. Ensure that the drive is in the notebook (not an optional port
replicator).
2. When prompted for a DriveLock password, type your user
or master password, using the same keys you used to set the
password, then press enter. After 2 attempts to enter the
password correctly, you must restart the notebook and
try again.
Software Guide
3–9
Security
Changing a DriveLock Password
Ä
CAUTION: To prevent damage to the notebook and the hard drive
and loss of work, shut down the notebook before inserting or
removing a primary hard drive. (The primary hard drive is any hard
drive used in the hard drive bay.)
To access the DriveLock settings in Computer Setup, you must
shut down the notebook, then turn it on again. If you open
Computer Setup from a Windows restart, DriveLock settings are
not accessible.
1. To verify that the notebook is off and not in Hibernation,
briefly press the power button. If your work returns to the
screen, shut down the notebook.
2. To open Computer Setup, turn on (do not restart) the
notebook. Press F10 while the F10 = ROM Based Setup
message is displayed in the lower left of the screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
3. Use the arrow keys to select the Security Menu > DriveLock
passwords, then press enter.
4. Use the arrow keys to select the location of the hard drive,
then press F10.
5. Use the arrow keys to select the field for the password you
want to change, type your current password in the Old
Password field, type the new password in the New Password
and Verify New Password fields, then press F10.
6. To save your preferences, use arrow keys to select File > Save
Changes and Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in
effect when the notebook restarts.
3–10
Software Guide
Security
Removing DriveLock Protection
Ä
CAUTION: To prevent damage to the notebook and the hard drive
and loss of work, shut down the notebook before inserting or
removing a primary hard drive.
To access the DriveLock settings in Computer Setup, you must
shut down the notebook, then turn it on again. If you open
Computer Setup from a Windows restart, DriveLock settings are
not accessible.
1. To verify that the notebook is off and not in Hibernation,
briefly press the power button. If your work returns to the
screen, shut down the notebook.
2. To open Computer Setup, turn on (do not restart) the
notebook. Press F10 while the F10 = ROM Based Setup
message is displayed in the lower left of the screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
3. Use the arrow keys to select the Security Menu > DriveLock
passwords, then press enter.
4. Use the arrow keys to select the location of the hard drive,
then press F10.
5. Toggle the Protection field to Disable, then press F10.
6. Type your master password in the Old Password field, then
press F10.
7. To save your preference, use arrow keys to select File > Save
Changes and Exit, then follow the instructions on the screen.
Your preference is set as you exit Computer Setup and is in effect
when the notebook restarts.
Software Guide
3–11
Security
Disabling a Device
From the Computer Setup Device Security menu, you can disable
or partially disable most ports and drives. For more information
about the option to disable the MultiPort Fn+F2 hotkeys, see the
Hardware Guide, “Pointing Devices and Keyboard” chapter, on
this CD.
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Select the Security menu > Device Security, then enter your
preferences.
❏
Settings for a DVD-ROM can be entered in the CD-ROM
field.
❏
Diskette drive settings do not apply to SuperDisk or
Zip drives.
3. To confirm your preferences, press F10.
4. To save your preferences, select File > Save Changes and
Exit, then follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in
effect when the notebook restarts.
3–12
Software Guide
Security
Protecting System Information
Selecting an Information Management Procedure
Follow the procedure in “Entering and Displaying System
Information,” which is the next section, to perform the following
tasks:
■
Display or enter the notebook serial number, asset tag, and
ownership tag.
■
Display or enter a battery pack serial number.
■
Display or enter a port replicator serial number and asset tag.
■
Display the processor serial number.
■
Enable or disable the ability of the processor to report the
processor number to software.
■
Specify how the notebook is to recognize multiple, identical
port replicators.
To deny access to the above information by another user, use a
Compaq administrator password. For instructions, see “Using a
Compaq Administrator Password” earlier in this chapter.
To display, print, or save configuration or diagnostic information
about all system components, including components that are not
listed above, use the Compaq Diagnostics utility. For instructions,
see the section “Using Compaq Diagnostics” in Chapter 7, “Setup
and Diagnostic Utilities.”
Software Guide
3–13
Security
Entering and Displaying System Information
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Access or set your preference(s) by following these
directions:
❏
To view general system information, select
File menu > System Information.
❏
To view or enter identification values for system
components, select Security menu > System IDs.
❏
To enable or disable the reporting of the processor serial
number by the processor to software, select
Advanced menu > Device Options.
❏
To specify how the notebook recognizes multiple,
identical port replicators that are identically equipped,
select Advanced menu > Device Options.
◆
To set the notebook to recognize the port replicators
as a single port replicator, select Disable.
◆
To set the notebook to recognize the port replicators
individually by serial number, select Enable.
3. To confirm the information or your preferences, press F10.
4. To save your information or preferences, use the arrow keys
to select File > Save Changes and Exit, then follow the
instructions on the screen.
Your preferences are set as you exit Computer Setup and are in
effect when the notebook restarts.
3–14
Software Guide
Security
Connecting an Optional Cable Lock
If you have purchased a cable lock, loop the cable around a secure
object, then insert the cable lock 1 into the security cable slot 2
and lock it with the cable lock key 3.
Connecting an optional cable lock
Software Guide
3–15
4
Intelligent Manageability
The Intelligent Manageability application is included only with
notebooks that ship with the Windows 2000 Professional or
Windows XP Professional operating system. The application is
provided on the Compaq application recovery CD that ships with
those operating systems.
Understanding Intelligent Manageability
Intelligent Manageability comprises software tools that can help
you and/or your Network Administrator track, troubleshoot,
protect, and maintain the hardware and software in your network.
Intelligent Manageability uses such tools as Insight Management
Agents, Compaq Diagnostics, and Computer Setup to facilitate:
■
Asset Management, which provides detailed configuration
and diagnostic information.
■
Fault Management, which prevents, predicts, and alerts to
impending hardware problems.
■
Security Management, which protects against unauthorized
access to your work, system information, and components.
■
Configuration Management, which provides the latest
drivers, utilities, and other software. Web Agent, for example,
enables you and your Network Administrator to view
notebook configuration information using Web technology.
Software Guide
4–1
Intelligent Manageability
Installing Intelligent Manageability
The Intelligent Manageability application is on the Compaq
application recovery CD. This CD is included with notebooks
that ship with the Windows 2000 Professional or Windows XP
Professional operating systems.
Instructions for installing an application from the Compaq
application recovery CD are included with the CD. The
instructions are provided in several, but not all, languages.
Setting Up Insight Management Agents
When the notebook is restarted after installing the Intelligent
Manageability application, a Setup Management Agent icon
and a Compaq Information Center icon with Intelligent
Manageability links are displayed on the Desktop.
■
To set up Insight Management Agents, select the Setup
Compaq Management Agent icon.
■
To learn more about Insight Management Agents and to
access instructions for using them and other Intelligent
Manageability features, select Start > Compaq Information
Center > Intelligent Manageability.
Using Fault Management Alerts
Identifying a Fault Management Alert
The notebook is preset to monitor several hardware components.
If problems are found, the following alerts may display:
■
4–2
The hard drive alert warns up to 72 hours in advance of
impending hard drive problems and can be set to initiate a
software backup.
Software Guide
Intelligent Manageability
■
The system temperature alert prevents critical overheating.
As the system temperature rises, this feature first adjusts fan
and CPU (central processing unit) speed, then displays an
alert, then shuts down the system if necessary.
■
The battery fault alert reports battery pack failure.
■
The monitor alert reports that an error message from an
optional external monitor with Intelligent Manageability
features has been received. Monitors with these features
include the Compaq P70 and Compaq P50 color monitors.
■
The memory alert issues a report when a memory board is
removed, added, or reconfigured. The report includes both
the previous and current configurations.
Setting Fault Management Alert Preferences
All alerts can be displayed on the notebook screen. When the
notebook is connected to a network which includes a network
console, all alerts can also be reported to the network console.
Alert preferences are set in the Alert Properties window.
■
To access Alert Properties, select the Intelligent
Manageability icon in the taskbar.
■
For Help, select the Help button in Alert Properties.
For information about setting alerts in a networked environment,
select Start > Compaq Information Center > Intelligent
Manageability, then search for Configuring Compaq Insight
Management Agents.
Software Guide
4–3
5
MultiBoot (Advanced Users Only)
The Phoenix MultiBoot utility allows you to set the notebook to
start up from most bootable devices.
The bootable device may be a network interface card (NIC) or
a bootable drive medium. The bootable drive medium may be a
diskette drive diskette, an optical drive disc, or other optional
third-party disk. Optical drive discs include all varieties of CD
and DVD drives.
Changing the Startup Sequence with
MultiBoot
A bootable medium or NIC contains files needed by the notebook
to start up and operate properly.
When more than one bootable medium or NIC is in the system,
the notebook selects the startup medium or NIC by searching
sequenced locations for, first, a bootable optical drive disc;
second, a bootable diskette or disk; third, a bootable hard drive;
and fourth, a bootable NIC.
You can change the sequence in which the notebook searches for
a startup device by enabling MultiBoot and entering a new startup
sequence (sometimes called a boot order). Or, you can use
MultiBoot Express to set the notebook to prompt you for a startup
location each time the notebook is started or restarted.
Some devices must be enabled in Computer Setup before they can
be included in a MultiBoot sequence.
Software Guide
5–1
MultiBoot (Advanced Users Only)
Enabling Media and Devices for MultiBoot
By default, the notebook can start only from a bootable hard drive
or bootable drive medium in the notebook.
The notebook can start up from the following devices only if they
have been enabled for inclusion in MultiBoot:
■
NIC
■
Hard drive inserted into an optional port replicator or
connected by USB
■
Diskette in diskette drive inserted into an optional port
replicator or connected by USB
■
Disk in optional, third-party disk drive inserted into an
optional port replicator or connected by USB
■
CD-ROM, CD-RW, or DVD in optical drive inserted into an
optional port replicator or connected by USB
To enable a device for inclusion in MultiBoot:
1. To open Computer Setup, turn on or restart the notebook,
then press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select the Advanced menu > Device
Options.
5–2
❏
To enable bootable media in USB drives or in drives
inserted into a port replicator, select Enable USB legacy
support.
❏
To enable a NIC, select Internal Network adapter boot.
Software Guide
MultiBoot (Advanced Users Only)
3. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in
effect when the notebook restarts.
a NIC to a PXE (Preboot eXecution Environment) or
✎ ToRPLconnect
(Remote Program Load) server during startup without using
MultiBoot (whether or not MultiBoot or USB legacy support is
enabled), press F12 when the Network Service Boot message
appears very briefly in the lower right corner of the screen.
Using the Default Search Sequence
By default, MultiBoot is disabled and the notebook selects the
startup medium or NIC by searching enabled locations in the
sequence described in the list below.
(This list describes the order in which drive numbers are
assigned. The actual startup sequence varies by configuration. For
example, the notebook searches only once for a device containing
a medium that can boot as drive A. If the first device it searches
does not contain a medium that can boot as drive A, the notebook
then searches for a device containing a medium that can boot as
drive C.)
1. Optical drive in a port replicator connected by USB that
contains a disc that boots as drive A
2. Optical drive in notebook that contains a disc that boots as
drive A
3. Diskette drive in a port replicator or connected by USB
4. Diskette drive in notebook
5. Optical drive in a port replicator or connected by USB that
contains a disc that boots as drive C
Software Guide
5–3
MultiBoot (Advanced Users Only)
6. Optical drive in notebook that contains a disc that boots as
drive C
7. Hard drive in notebook
8. Hard drive in a port replicator or connected by USB
9. NIC
Planning Changes to the Startup
Sequence
Before changing the startup sequence, consider the following:
5–4
■
When the notebook restarts after your MultiBoot changes
and searches for a startup drive, it considers only the first
drive of each type. For example, in the default boot order,
the notebook will not start from a bootable diskette in the
notebook if a non-bootable diskette is in a port replicator.
■
Changing the boot order also changes the logical drive
designations. For example, if you start up from a hard drive in
the notebook, that hard drive becomes drive C and a hard
drive in the optional port replicator becomes drive D. If you
start up from a diskette drive in a port replicator, that diskette
drive becomes drive A. Starting up from a NIC does not
affect logical drive designations.
■
The list of bootable devices in Computer Setup includes
only the bootable devices currently in the notebook or a port
replicator and any USB drives connected to the notebook or a
port replicator.
Software Guide
MultiBoot (Advanced Users Only)
Specifying MultiBoot Preferences
You can set either:
■
A continuing startup sequence that the notebook uses each
time it starts up.
or
■
A variable startup sequence, called MultiBoot Express, that
sets the notebook to prompt you for a startup location each
time it is started or restarted.
You set the MultiBoot Express timeout as you set up the prompt.
If you do not press a key or select a startup medium within the
timeout, the notebook continues startup according to the current
MultiBoot sequence.
Setting a Continuing Startup Sequence
To set a startup sequence that the notebook will use each time it is
started or restarted:
1. Restart the notebook, then press F10 while the F10 = ROM
Based Setup message is displayed in the lower left of the
screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select Advanced > Boot Options, then
press enter.
3. Toggle the MultiBoot field to Enable.
4. Toggle the Boot Order fields to the boot sequence you prefer.
5. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and are in
effect when the notebook restarts.
Software Guide
5–5
MultiBoot (Advanced Users Only)
Setting the MultiBoot Express Prompt
To set the notebook to display the MultiBoot startup location
menu each time it is started or restarted:
1. Restart the notebook, then press F10 while the F10 = ROM
Based Setup message is displayed in the lower left of the
screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select Advanced > Boot Options, then
press enter.
3. In the Express Boot Popup Delay (Sec) field, select the
amount of time in seconds that you want the notebook to
display the startup location menu before it defaults to the
current MultiBoot setting. (When 0 is selected, the Express
Boot startup location menu does not display.)
4. To save your preference and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.
Your preference is set as you exit Computer Setup and is in effect
when the notebook restarts.
Responding to the MultiBoot Express Prompt
When the Express Boot Menu displays during startup:
5–6
■
To specify a startup location from the Express Boot menu,
select your preference within the timeout, then press enter.
■
To prevent the notebook from defaulting to the current
MultiBoot setting, press any key within the timeout. The
notebook will not start up until you select a startup location
and press enter.
■
To allow the notebook to start up according to the current
MultiBoot setting, wait for the timeout to expire.
Software Guide
6
Software Updates and
Restorations
Updating Software
For optimal notebook performance and to make sure your
notebook remains compatible with changing technologies,
Compaq strongly recommends that you install the latest versions
of Compaq software as they become available.
To update Compaq software:
1. Prepare for any update by identifying your notebook type,
series or family, and, in some cases model. Prepare for a
system ROM or KBC ROM update by identifying the ROM
versions currently installed on the notebook.
2. Access the updates on your local Compaq Web site or the
Compaq Support Software CD.
3. Download and install the updates.
notebook system ROM (Read Only Memory) stores the
✎ The
BIOS (Basic Input Output System). The BIOS determines how
the notebook hardware interacts with the operating system and
external devices and also supports such notebook services as time
and date. KBC (Keyboard Controller) ROM stores the parts of the
BIOS that affect the keyboard.
Software Guide
6–1
Software Updates and Restorations
Preparing for a Software Update
If your notebook connects to a network, Compaq recommends
that you consult with your Network Administrator before
installing any software updates, particularly system ROM or
KBC ROM updates.
Accessing Notebook Model Information
To access the updates for your notebook, you may need to know
the following information about your notebook:
■
The product category is Notebook.
■
The product family name and series number are printed on
the display bezel.
■
More complete model information is provided on the serial
number label on the underside of the notebook.
Accessing ROM Version Information
To determine whether available ROM updates contain later ROM
versions than those currently installed on the notebook, you will
need to know the version of the system ROM or KBC ROM
currently installed.
ROM version information can be displayed in either Compaq
Diagnostics or Computer Setup.
Displaying ROM Information in Compaq Diagnostics
To display the currently installed ROM versions in Compaq
Diagnostics:
1. If you are not certain that Compaq Diagnostics are installed
on your notebook, see Chapter 7, “Setup and Diagnostic
Utilities,” in the section “Using Compaq Diagnostics,” for
information about detecting and, if necessary, loading,
Compaq Diagnostics.
6–2
Software Guide
Software Updates and Restorations
2. Access Compaq Diagnostics:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel > Compaq Diagnostics icon.
❏
In Windows XP Home or Windows XP Professional,
select Start > Control Panel > Performance and
Maintenance > Compaq Diagnostics icon.
3. When the system scan finishes, select the System icon (on the
far left of the Compaq Diagnostics toolbar).
4. In the lower left corner of the System screen, set the
Information Level to More. The ROM information is
displayed.
5. To close Compaq Diagnostics, select File > Exit.
Displaying ROM Information in Computer Setup
Computer Setup is a non-Windows utility. For general
information about using Computer Setup, see Chapter 7, “Setup
and Diagnostic Utilities.”
To display ROM information in Computer Setup:
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Select the File menu > System Information. The system ROM
information is displayed.
3. To display KBC ROM information, press enter, then press any
key or the spacebar.
4. To exit Computer Setup without changing any settings, use
the arrow keys to select File > Ignore Changes and Exit, then
follow the instructions on the screen. After Computer Setup
closes, the notebook restarts in Windows.
Software Guide
6–3
Software Updates and Restorations
Accessing Software Updates
Software updates are available for some notebook families on the
Compaq Support Software CD and for all notebooks at the
Compaq Web site. For instructions for updating software from the
Compaq Web site, see “Updating Software from the Internet” in
this chapter.
The Compaq Support Software CD provides the latest Compaq
software and instructions for installing and using it. The CD
includes such software as device drivers, ROM updates, and
utilities.
To purchase the current Compaq Support Software CD or a
subscription that provides both the current version and future
versions of the CD:
■
Refer to the list of telephone numbers provided with the
notebook, to contact a Compaq authorized dealer, reseller, or
service provider.
or
■
Visit the Compaq Web site at:
http://www.compaq.com/support/files/index.html
This page lists the notebook families for which a Compaq
Support Software CD is available.
The obtain support in English, French, German, Dutch, or
Japanese, or to obtain telephone numbers for ordering the CD
in other languages, select your country from the Support Site
For dialog box in the top-left corner of the page.
6–4
Software Guide
Software Updates and Restorations
Updating Software from the Internet
Most software at the Compaq Web site is available in English
only and packaged in a compressed file called a SoftPaq™. Some
ROM updates may be packaged in a compressed file called a
RomPaq™. Other ROM updates may be provided as a
“CPQFlash” SoftPaq.
Most download packages contain a file named Readme.txt. A
Readme.txt file contains detailed descriptions, installation, and
troubleshooting information about the download. The Readme.txt
files included with RomPaqs are in English only.
The following sections provide instructions for downloading and
installing:
■
System ROM update
■
KBC ROM update
■
SoftPaq containing an update other than a KBC ROM update
Downloading and Installing a System ROM
Update
Ä
CAUTION: To prevent an unsuccessful installation, download and install
the system ROM only while the notebook is connected to reliable
external power using the AC Adapter. (Do not download or install a
system ROM while the notebook is running on battery power, docked in
an optional port replicator, or connected to an optional power source.)
During the download and installation:
■ Do not unplug the notebook from the electrical outlet.
■ Do not shut down the notebook.
■ Do not remove or insert a drive.
Software Guide
6–5
Software Updates and Restorations
To download and install a system ROM:
1. Access the page at the Compaq Web site that provides
software for your notebook.
❏
For home and small office products, visit:
http://www.compaq.com/athome/support/
❏
For corporate products, visit:
http://www.compaq.com/support/files
2. In the Notebooks list, select your notebook series.
3. On the next page that is displayed, select your notebook from
the lists. Then follow the instructions on the screen to select
the Category “RomPaqs and system software.”
4. At the download area:
a. Write down the number or name of any update that is
later than the system ROM currently installed on the
notebook.
b. Follow the instructions on the Web page to download the
software package.
5. When the download is complete, open Windows Explorer.
6. In the left pane of the Windows Explorer window, select My
Computer > your hard drive (usually, drive C) > Compaq.
7. In the Compaq folder, select the name or number of the
software package containing the system ROM update. The
system ROM installation begins.
8. To complete the installation, follow the instructions on the
screen.
a message on the screen reports a successful installation,
✎ After
you can delete the download package from the Compaq folder.
6–6
Software Guide
Software Updates and Restorations
Downloading and Installing a KBC ROM Update
To update KBC ROM from the Internet, you must download the
update to a diskette, then install the update from the diskette.
Ä
CAUTION: To prevent an unsuccessful installation, download and install
the KBC ROM only while the notebook is connected to reliable external
power using the AC Adapter. (Do not download or install a KBC ROM
while the notebook is running on battery power, docked in an optional
port replicator, or connected to an optional power source.) During the
download and installation:
■ Do not unplug the notebook from the electrical outlet.
■ Do not shut down the notebook.
■ Do not remove or insert a drive.
Downloading a KBC ROM Update
To download a KBC ROM update:
1. Insert a diskette drive or a SuperDisk drive into the notebook.
For instructions, see the Hardware Guide, “Drives” chapter,
on this CD.
2. Obtain a formatted 1.44-megabyte or larger diskette.
(A KBC ROM can be installed from a diskette drive diskette,
but not a SuperDisk drive disk.)
3. Insert the diskette into the diskette drive.
4. Access the page at the Compaq Web site that provides
software for your notebook.
❏
For home and small office products, visit:
http://www.compaq.com/athome/support/
❏
For corporate access products, visit:
http://www.compaq.com/support/files
5. In the Notebooks list, select your notebook series.
Software Guide
6–7
Software Updates and Restorations
6. On the next page that is displayed, select your notebook from
the lists. Then follow the instructions on the screen to select
the Category “RomPaqs and system software.”
7. At the download area:
a. Write down the number or name of any update that is
later than the KBC ROM currently installed on the
notebook.
b. Follow the instructions on the Web page to download the
software package to the diskette.
Installing a KBC ROM Update
To install a KBC ROM update from a diskette:
1. Shut down the notebook.
2. Ensure the notebook is connected to reliable external power
through the AC Adapter.
3. Insert the diskette containing the KBC ROM update into the
diskette drive or SuperDisk drive.
4. Turn on the notebook, then follow the instructions on the
screen.
5. When a message on the screen reports that the installation is
complete, remove the diskette.
6. Shut down the notebook. (Do not restart the notebook.)
you start up the notebook after installing a KBC ROM
✎ When
update, you can delete the download package from the
Compaq folder.
6–8
Software Guide
Software Updates and Restorations
Downloading and Installing a Non-ROM SoftPaq
To update software other than system ROM or KBC ROM:
1. Access the page at the Compaq Web site that provides
software for your notebook.
❏
For home and small office products, visit:
http://www.compaq.com/athome/support/
❏
For corporate access products, visit:
http://www.compaq.com/support/files
2. In the Notebook column, select your notebook series.
3. On the next page that is displayed, select your notebook from
the lists. Then follow the instructions on the screen to select a
software package that does not contain a ROM.
4. At the download area:
a. Write down the number or name of the software package.
b. Follow the instructions on the Web page to download the
software package.
5. When the download is complete, open Windows Explorer.
6. In the left pane of the Windows Explorer window, select My
Computer > your hard drive (usually, drive C) > Compaq.
7. In the Compaq folder, select the name or number of the
software package containing the system ROM update.
8. Select the file that includes a .exe extension, for example,
Filename.exe. The installation begins.
9. To complete the installation, follow the instructions on the
screen.
a message on the screen reports a successful installation,
✎ After
you can delete the download package from the Compaq folder.
Software Guide
6–9
Software Updates and Restorations
Restoring Software
The Restore CDs included with the notebook contain all the
software that shipped preinstalled or preloaded on the notebook
and instructions for restoring it.
You can use the Restore CDs to install or reinstall individual
software items, such as applications, or to restore the notebook
factory image.
The notebook factory image is the notebook software as it was
when the notebook was shipped. When you restore to the
factory image:
■
All settings are as they were set at the factory when the
notebook was shipped.
■
All software is the version installed at the factory.
■
All software not included in the factory-supplied image,
including drivers, applications, and utilities that you
personally installed, will have to be reinstalled.
If the notebook has become unresponsive, you may be able to
start the notebook from a bootable Restore CD. For information
about starting the notebook from a bootable Restore CD, see the
documentation included with the Restore CDs.
Ä
6–10
CAUTION: To prevent an unsuccessful restoration, use a Restore CD
only while the notebook is connected to reliable external power using the
AC Adapter. (Do not use a Restore CD while the notebook is running on
battery power, docked in an optional port replicator, or connected to an
optional power source.) During a restoration or installation:
■ Do not unplug the notebook from the electrical outlet.
■ Do not shut down the notebook.
■ Do not remove or insert a drive.
Software Guide
Software Updates and Restorations
Installing a Retail Version of an Operating
System
A Windows operating system provided on the notebook or on a
Restore CD is enhanced by Compaq. The Compaq enhancements
add power and security features and provide supplementary
support for external devices such as drives and PC Cards.
Ä
CAUTION: Replacing an operating system enhanced by Compaq
with a retail version of an operating system will result in the loss of
all Compaq enhancements. In some cases, the loss of these
enhancements may result in an unresponsive system and the loss
of unsaved work. In other cases, complete USB support may
become unavailable.
Software Guide
6–11
7
Setup and Diagnostic Utilities
Selecting Computer Setup or Compaq
Diagnostics
The notebook features two Compaq system management utilities:
■
Computer Setup is a system information and customization
utility that can be used even when the operating system is not
working or will not load. This utility includes settings that are
not available in Windows. When you exit Computer Setup,
the operating system restarts.
■
Compaq Diagnostics is a system information and diagnostic
utility that is used within your Windows operating system.
Use this utility to:
❏
Compare the notebook configuration at the time Compaq
Diagnostics was installed to interim or current
configurations.
❏
Display and print system information.
❏
Test system components.
❏
Troubleshoot a device configuration problem.
Software Guide
7–1
Setup and Diagnostic Utilities
Using Computer Setup
Computer Setup is a preinstalled ROM-based utility which can be
used even when the operating system is not working or will not
load. If the operating system is working, the notebook will restart
the operating system after you exit Computer Setup.
Because Computer Setup is not Windows-based, it does not
support the pointing devices on your notebook. Instead, you point
and select with the keys on your notebook keyboard.
external keyboard connected by USB can be used in
✎ An
Computer Setup only if USB legacy support is enabled. For more
information about USB, see the Hardware Guide, “External
Device Connections” chapter, on this CD.
Instructions for using keys to set preferences in Computer Setup
are included in the step-by-step Computer Setup procedures
provided throughout your notebook guides. These procedures can
be used by all users.
The menu tables later in this section provide an overview of
Computer Setup options that may be helpful to advanced users
who prefer to select preferences without following step-by-step
procedures.
Computer Setup Procedures
The information and settings in Computer Setup are accessed
from the File, Security, Tools, and Advanced menus:
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
7–2
❏
To change the language, press F2.
❏
To view navigation information, press F1.
❏
To return to the Computer Setup menu, press esc.
Software Guide
Setup and Diagnostic Utilities
2. Select the File, Security, Tools, or Advanced menu.
3. To exit Computer Setup:
❏
To exit without saving any of the settings you may have
entered, use the arrow keys to select File > Ignore
Changes and Exit, then follow the instructions on the
screen.
❏
To exit and save all the settings you have entered, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.
Your preferences are set as you exit Computer Setup and
are in effect when the notebook restarts.
Restoring Computer Setup Defaults
To return all settings in Computer Setup to the values set at the
factory:
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏
To change the language, press F2.
❏
To view navigation information, press F1.
2. Use the arrow keys to select File > Restore defaults.
3. Select the Restore Defaults check box.
4. To confirm the restoration, press F10.
5. Select File > Save Changes and Exit, then follow the
instructions on the screen.
When the computer restarts, the factory settings are in effect, but
any identification information you may have entered is intact.
Software Guide
7–3
Setup and Diagnostic Utilities
Selecting from the File Menu
Select
To Do This
System information
■
View identification information about
the notebook, a port replicator, and
the battery pack in the system.
■
View specification information about
the processor, memory and cache
size, and system ROM.
Save to floppy
Save system configuration settings to a
diskette.
Restore from floppy
Restore system configuration settings
from a diskette.
Restore defaults
Replace configuration settings in
Computer Setup with factory default
settings. (Identification information is
retained.)
Ignore changes and exit
Cancel changes entered during the
current session, then exit and restart the
notebook.
Save changes and exit
Save changes entered during the current
session, then exit and restart the
notebook. The changes you save are in
effect when the notebook restarts.
7–4
Software Guide
Setup and Diagnostic Utilities
Selecting from the Security Menu
.
Select
To Do This
Administrator password
Enter, change, or delete a Compaq
administrator password.
Power-on password
Enter, change, or delete a power-on
password.
DriveLock passwords
Enable/disable DriveLock; change a
DriveLock User or Master password.
Settings are
✎ DriveLock
accessible only when you enter
Computer Setup by turning on
(not restarting) the notebook.
Device security
System IDs
Enable/disable
■
Ports or diskette drives*
■
CD-ROM or diskette startup†
■
Diskette write*
■
MultiPort Fn+F2 hotkeys
Enter user-defined identification values.
*Not applicable to SuperDisk or Zip drives.
†Settings for a DVD-ROM or DVD/CD-RW can be entered in the CD-ROM field.
Software Guide
7–5
Setup and Diagnostic Utilities
Selecting from the Tools Menu
Select
To Do This
HDD Self Test Options
Run a quick or comprehensive self test on any
hard drive in the system.
Selecting from the Advanced Menu
Select
To Do This
Language (or press F2)
Change the Computer Setup language.
Boot Options
Enable/disable:
Device Options
■
QuickBoot, which starts the notebook more
quickly by eliminating some startup tests. (If
you suspect a memory failure and want to test
memory automatically during startup, disable
QuickBoot.)
■
MultiBoot, which sets a startup sequence that
can include most bootable devices and media
in the system. For instructions, see Chapter 5,
“MultiBoot (Advanced Users Only).”
■
Enable/disable Num lock mode at startup.
■
Enable/disable multiple standard pointing
devices at startup. (To set the notebook to
support only a single, usually nonstandard,
pointing device at startup, select Disable.)
■
Select a parallel port mode: EPP (Enhanced
Parallel Port), standard, bidirectional, or ECP
(Enhanced Capabilities Port).
continued
7–6
Software Guide
Setup and Diagnostic Utilities
Selecting from the Advanced Menu, continued
Select
To Do This
Device Options (continued)
■
Software Guide
Enable/disable USB legacy support
for a USB keyboard, mouse, and
hubs. When USB legacy support is
enabled:
❖
A USB keyboard, mouse, and
hubs work even when a Windows
operating system is not loaded.
❖
The notebook can start from a
bootable hard drive, diskette
drive diskette, SuperDisk drive
disk, or CD-ROM, CD-RW, or
DVD inserted into a drive
connected by USB to the
notebook or an optional port
replicator.
■
Enable/disable all settings in the
SpeedStep window. (When Disable is
selected, the notebook runs in
Battery Optimized mode.)
■
Specify how the notebook recognizes
multiple identical port replicators that
are identically equipped. (Select
Disable to recognize the port
replicators as a single port replicator;
select Enable to recognize the port
replicators individually, by serial
number.)
■
Enable/disable the reporting of the
processor serial number by the
processor to the software.
■
Enable/disable inclusion of an internal
peripheral interconnect (PCI) Network
Interface Card (NIC) in MultiBoot.
7–7
Setup and Diagnostic Utilities
Using Compaq Diagnostics
The Compaq Diagnostics utility includes 2 system scans:
■
Compaq Configuration Record compares the notebook
configuration at the time Compaq Diagnostics was installed
to interim or current configurations.
■
Compaq Diagnostics provides more complete information
about your current configuration as well as options for testing
components.
Both Compaq Diagnostics scans are designed to report on
Compaq components. If non-Compaq components are scanned,
the results may be inconclusive.
Detecting Compaq Diagnostics
The notebook ships with the Compaq Diagnostics utility
preloaded, but not preinstalled. You may have installed it earlier,
along with other utilities, or it may have been installed by
another user.
To determine whether Compaq Diagnostics is installed:
1. Access the location of the Compaq Diagnostics icons:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel.
❏
In Windows XP Home or Windows XP Professional,
select Start > Control Panel > Performance and
Maintenance.
2. Look through the displayed icons.
7–8
❏
If icons for Compaq Configuration Record and Compaq
Diagnostics are included, the Compaq Diagnostic utility
is installed.
❏
If icons for Compaq Configuration Record and Compaq
Diagnostics are not included, the Compaq Diagnostic
utility is loaded, but not installed.
Software Guide
Setup and Diagnostic Utilities
Installing Compaq Diagnostics
To install the Compaq Diagnostics utility:
■
In Windows XP Professional, select Start > Setup Compaq
Software icon. Select Compaq Diagnostics > Next button,
then follow the instructions on the screen.
■
In Windows 2000 Professional and Windows XP Home:
❏
If the Setup Compaq Software icon is on the Desktop,
select the icon > Compaq Diagnostics > Next button, then
follow the instructions on the screen.
❏
If the Setup Compaq Software icon is not on the Desktop,
select Start > Run.
◆
In Windows 2000 Professional, on the command
line, type:
c:\cpqapps\setup.exe preload /s
The Setup Compaq Software icon is displayed on the
Desktop.
◆
In Windows XP Home, on the command line, type:
c:\cpqapps\setup.exe preload programs /s
The Setup Compaq Software icon is displayed in the
All Programs menu. To access the Setup icon, select
Start > All Programs.
Software Guide
7–9
Setup and Diagnostic Utilities
Using the Compaq Configuration Record Scan
The Compaq Configuration Record scan compares the notebook
configuration at the time the Compaq Diagnostics utility was
installed to interim or current configurations.
1. To run the Compaq Configuration Record scan and open the
Compaq Configuration Record window:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel, then select Compaq Configuration
Record.
❏
In Windows XP Home or Windows XP Professional,
select Start > Control Panel > Performance and
Maintenance, then select Compaq Configuration Record.
When the scan displayed on the progress bar is complete, a
window displays your configuration at the time Compaq
Diagnostics was installed and your current configuration.
2. To save the displayed information or view additional
information, such as interim configurations, select the Help
button on the menu bar, then follow the instructions on the
screen. The icon on the Help button is a question mark.
3. To exit the Compaq Configuration Record scan, select
File > Exit.
Using the Diagnostics Scan
When you run the Compaq Diagnostics scan, a scan of all system
components is displayed on the screen before the Compaq
Diagnostics window opens.
You can display more or less information from anywhere within
Compaq Diagnostics by selecting Level on the menu bar.
7–10
Software Guide
Setup and Diagnostic Utilities
Obtaining Configuration Information
1. To run the Compaq Diagnostics scan and open the Compaq
Diagnostics window:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel, then select Compaq Diagnostics.
❏
In Windows XP Home or Windows XP Professional,
select Start > Control Panel > Performance and
Maintenance > Compaq Diagnostics.
2. Select Categories, then select a category from the
drop-down list. The information is displayed.
❏
To save the information, select File > Save As.
❏
To print the information, select File > Print.
3. To close Compaq Diagnostics, select File > Exit.
Obtaining Diagnostic Test Information
1. To run the Compaq Diagnostics scan and open the Compaq
Diagnostics window:
❏
In Windows 2000 Professional, select Start > Settings >
Control Panel, then select Compaq Diagnostics.
❏
In Windows XP Home or Windows XP Professional,
select Start > Control Panel > Performance and
Maintenance > Compaq Diagnostics.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
❏
Quick Test runs a quick, general test on each device in a
selected category.
❏
Complete Test performs maximum testing on each device
in a selected category.
Software Guide
7–11
Setup and Diagnostic Utilities
❏
Custom Test performs maximum testing on a
selected device.
◆
To run all tests for your selected device, select the
Check All button.
◆
To run only the tests you select, select the Uncheck
All button, then select the check box for each test you
want to run.
5. Select a test mode:
❏
Interactive Mode provides maximum control over the
testing process. You determine whether the test was
passed or failed. You may be prompted to insert or
remove devices.
❏
Unattended Mode does not display prompts. If errors are
found, they are displayed when testing is complete.
6. Select the Begin Testing button.
7. To view a test report after a test has run, select a tab:
❏
The Status tab summarizes the tests run, passed, and
failed during the current testing session.
❏
The Log tab lists tests run on the system, the number of
times each test has run, the number of errors found on
each test, and the total run time of each test.
❏
The Error tab lists all errors found on the notebook with
their error codes.
8. To save a test report:
❏
Select the Log tab Save button to save a Log tab report.
❏
Select the Error tab Save button to save an Error tab
report.
9. To print a test report:
7–12
❏
If the report is on the Log tab, select File > Save As, then
print the file from your folder.
❏
If the report is on the Error tab, select the Error tab Print
button.
Software Guide
Index
A
AC Adapter 2–1
administrator password, Compaq.
See Compaq administrator
password
administrator password, Windows
3–3
Aircraft Adapter (optional) 2–1
applications. See software
asset tag 3–13
audio CD. See CD
Automobile Power
Adapter/Charger (optional) 2–1
autorun, autoplay, auto insert
notification
cancelling while inserting
audio CD 1–2
enabling 1–14
responding to prompt 1–14
setting preferences for 1–1
settings required by DirectCD
1–14
B
battery pack
when to remove 2–3
battery packs
calibration of 2–1
causing buffer underrun errors
1–21
Software Guide
causing CD or DVD write
corruption 1–15
supplementary information
2–16
when to use 2–1
See also Hibernation; power;
Standby
BIOS (Basic Input Output System)
6–1
boot order. See MultiBoot
buffer underrun errors 1–21
C
cable lock (optional) 3–15
calibration, battery 2–1
CD
accessing Windows Media
Player help files 1–7
avoiding Standby and
Hibernation while playing
1–1
cancelling autorun while
inserting 1–2
Compaq Support Software CD
6–4
copying 1–12
creating 1–12
disabling drive for 3–12
displaying contents of 1–1
Easy CD Creator Basic CD
1–13
Index–1
Index
hotkey commands 1–6
playing audio 1–4
playing video 1–5
Restore CDs 6–10
selecting 1–16
software, Easy CD Creator
1–13
software, Windows Media
Player 1–4
troubleshooting 1–20
types 1–16
writing to a 1–15
CD Copier 1–20
Central Processing Unit. See CPU
(Central Processing Unit)
Compaq administrator password
changing 3–6
combining with other
passwords 3–3
deleting 3–6
entering 3–7
features 3–5
forgetting 3–2
setting 3–6
Compaq Configuration Record
described 7–8
procedures 7–10
See also Compaq Diagnostics
Compaq Diagnostics
described 7–8
detecting 7–8
displaying configuration
information with 7–10
displaying ROM information
with 6–2
icons 7–8
Index–2
installing 7–9
scans described 7–8
vs. Computer Setup 7–1
when to use 7–1
Compaq Support Software CD 6–4
Compaq telephone numbers
for ordering Compaq Support
Software CD 6–4
Worldwide Telephone Numbers
booklet 3–2
Compaq Web site
ordering Compaq Support Software CD from 6–4
updating software from 6–1
Computer Setup
Advanced menu 7–6
changing language of 7–2
described 7–1
displaying ROM information
with 6–3
enabling/disabling devices with
3–12
entering/displaying system
information with 3–14
File menu 7–4
navigation in 7–2
procedures 7–2
protecting with password 3–5
restoring defaults 7–3
Security menu 7–5
setting Compaq administrator
password preferences in 3–5
setting DriveLock preferences
in 3–7
setting MultiBoot preferences
in 5–1
Software Guide
Index
setting power-on password
preferences in 3–4
setting SpeedStep preferences
in 2–15
Tools menu 7–6
USB legacy support 7–2
vs. Compaq Diagnostics 7–1
when to use 7–1
configuration information,
displaying 7–11
conserving power. See power
conservation
CPQFlash file 6–5
CPU (Central Processing Unit)
displaying information about,
in Compaq Configuration
Record 7–10
displaying information about,
in Computer Setup 3–13
Intelligent Manageability
protection for 4–3
securing 3–13
serial number 3–13
setting speed of 2–13
testing 7–10
D
device enabling/disabling 3–12
diagnostics utility. See Compaq
Diagnostics
Digital Audio Easy Access button
1–6
DirectCD 1–16, 1–19
disc, optical. See CD; DVD
disk, diskette
Software Guide
avoiding Standby and
Hibernation while using 2–4
disabling drive for 3–12
displaying contents of 1–1
downloading KBC ROM to 6–7
Disk-at-once, disabling 1–18
display switch
changing function of 2–9
default function 2–6
identified 2–5
display, turning off 2–6
drive designations
changing 5–4
displaying 1–3
DriveLock
accessing a
DriveLock-protected hard
drive 3–9
features 3–7
passwords, combining with
other passwords 3–3
passwords, forgetting 3–2
passwords, master and user
described 3–7
protecting hard drive with 3–7
drives
See CD; disk, diskette; DVD;
hard drive, protecting with
DriveLock
DVD
accessing WinDVD help files
1–9
avoiding Standby and
Hibernation while playing
1–1
copying 1–12
Index–3
Index
creating 1–12
disabling drive for 3–12
displaying contents of 1–1
docking and undocking while
playing 1–10
formats 1–16
playing 1–8
region settings 1–10 to 1–11
selecting 1–16
software, Easy CD Creator
1–13
software, WinDVD 1–8
starting 1–10
troubleshooting 1–20
types 1–16
writing to a 1–15
E
Easy CD Creator
accessing Help file 1–19
CD Copier, when to use 1–12
DirectCD, when to use 1–12
Easy CD Creator Basic CD
1–13
features 1–12
formats 1–16
installing 1–13
obtaining 1–12
preparing to use 1–15
prompt, auto insert notification
1–14
prompt, UDF 1–16
settings 1–17, 1–20
source drive vs. destination
drive 1–15
troubleshooting 1–20
Index–4
error message
"Playback of Content From this
Region..." 1–10
Compaq Diagnostics error tab
7–12
errors
buffer underrun 1–21
F
family, identifying notebook 6–2
Fault Management alerts 4–2
floppy disk. See disk, diskette
H
Hibernation
avoiding while using drive
media 1–1
avoiding while using infrared
2–4
choosing to initiate 2–3
default procedures 2–8
described 2–2
enabling/disabling 2–2
exiting 2–8
initiating 2–8
setting preferences 2–9
when to use 2–2
hotkey commands 1–6
hotkeys
disabling MultiPort 3–12
entering audio CD commands
with 1–6
initiating Standby with 2–7
I
infrared
disabling 3–12
using Standby with 2–4
Software Guide
Index
Intelligent Manageability
fault management alerts 4–2
features 4–1
installing 4–2
setting up Agents 4–2
InterVideo WinDVD. See
WinDVD
K
KBC ROM (Keyboard Controller
Read Only Memory)
defined 6–1
determining current version of
6–2
downloading 6–7
installing 6–8
obtaining updates for 6–4
update procedure 6–7
keyboard, external (optional) 7–2
keys, media 1–6
L
language, changing in Computer
Setup 3–12
locked system
emergency shut down
procedures 2–10
reinstalling software 6–10
logical drive designations. See
drive designations
M
media
accessing 2–4
choosing 1–16
formatting 1–16
media keys 1–6
Software Guide
model, identifying notebook 6–2
modes, SpeedStep 2–13
monitor, external (optional), alert
4–3
MultiBoot
default startup sequence 5–3
devices supported by 5–1
enabling devices for 5–2
Express 5–5
function 5–1
setting preferences 5–4
N
network
connecting to PXE or RPL
server at startup 5–3
drive, copying to or from 1–15
enabling internal NIC for
MultiBoot 5–3
network drive
using during a copy procedure
1–15
Network Service Boot 5–3
notebook model, family, type 6–2
notebook serial number 3–14
O
operating system
installing retail version of 6–11
reinstalling 6–10
optical disc. See CD; DVD
P
passwords
combining 3–3
Compaq vs. Windows 2–9
forgetting 3–2
Index–5
Index
See also Compaq administrator
password; DriveLock;
power-on password
PCFriendly 1–8
Phoenix MultiBoot. See MultiBoot
port replicator (optional)
as power source 2–1
docking or undocking before
starting DVD 1–10
recognition settings 3–13
using during a copy procedure
1–15
power
button, default functions 2–6
button, identified 2–5
button, setting preferences for
2–9
controls, identified 2–5
controls, using 2–6
icon 2–11
interruption 2–3
procedure settings 2–9
setting preferences 2–9, 2–11
sources 2–1
SpeedStep (Windows 2000
Professional) 2–13
power conservation
Hibernation 2–2
settings 2–9, 2–11
SpeedStep 2–13
Standby 2–2
Power Options window
accessing 2–11
power scheme (Windows)
changing 2–12
setting 2–12
Index–6
power/standby light 2–5
power-on password
changing 3–4
combining with other
passwords 3–3
deleting 3–4
entering 3–5
features 3–4
forgetting 3–2
setting 3–4
processor. See CPU (Central
Processing Unit)
PXE (Preboot eXecution
Environment) protocol 5–3
R
recording media
choosing 1–16
formatting 1–16
region settings for DVD 1–10 to
1–11
reset procedures (emergency shut
down procedures) 2–10
resetting the notebook 3–2
Restore CDs
installing Intelligent
Manageability 4–2
restoring software 6–10
ROM. See system ROM (Read
Only Memory)
RomPaq
defined 6–5
downloading and installing 6–5
RPL (Remote Program Load)
protocol 5–3
Software Guide
Index
S
scans, system 7–8
security cable slot 3–15
security features
cable lock (optional) 3–15
Compaq administrator
password 3–5
device disabling 3–12
passwords, combining Compaq
and Windows passwords 3–3
passwords, forgetting 3–2
power-on password 3–4
protecting identification
information 3–13
Quick Reference to 3–1
serial number 3–13
CPU (Central Processing Unit)
3–13
notebook 3–13
series, identifying notebook 6–2
Setup Compaq Software icon,
displaying 1–8
shut down 2–3
shutting down the notebook
emergency procedures 2–10
Windows procedures 2–6
sleep button (Windows) 2–9
SoftPaq
defined 6–5
downloading and installing 6–8
software
Compaq Configuration Record
7–8
Compaq Diagnostics 7–1, 7–8
Computer Setup 7–1, 7–2
Easy CD Creator 1–12
Software Guide
Intelligent Manageability 4–1
InterVideo WinDVD 1–8
MultiBoot 5–1
MultiBoot Express 5–5
operating system, installing
retail version of 6–11
PCFriendly 1–8
reinstalling 6–10
restoring 6–10
SpeedStep (Windows 2000
Professional) 2–13
UDF Reader 1–16
Windows Media Player 1–4,
1–21
software updates
accessing 6–4
Compaq Support Software CD
6–4
CPQFlash file 6–5
determining current version of
KBC ROM 6–2
determining current version of
system ROM 6–2
determining notebook model,
family, type 6–2
identifying software packages
6–5
RomPaq 6–5
SoftPaq 6–5
summary of procedures 6–1
updating KBC ROM from
Internet 6–5
updating system ROM from
Internet 6–5
SpeedStep (Windows 2000
Professional) 2–13 to 2–16
Index–7
Index
Standby
avoiding while using drive
media 1–1
avoiding while using infrared
2–4
choosing to initiate 2–3
described 2–2
exiting 2–7
initiating 2–7
setting preferences 2–9
when to use 2–2
system information 3–14
system lock-up 2–10
emergency shut down
procedures 2–10
reinstalling software 6–10
system ROM (Read Only
Memory)
defined 6–1
determining current version of
6–2
downloading and installing 6–5
obtaining updates for 6–4
T
telephone numbers
for ordering Compaq Support
Software CD 6–4
Worldwide Telephone Numbers
booklet 3–2
Track-at-once
enabling 1–18
turning off the notebook
emergency shut down
procedures 2–10
Index–8
Windows shut down
procedures 2–6
turning on the notebook 2–6
U
UDF Reader 1–16, 1–20
unresponsive system 2–10
emergency shut down
procedures 2–10
reinstalling software 6–10
USB legacy support 7–2
utilities. See software
V
video CD. See CD
W
Windows Media Player
accessing Help file 1–7
playing a video CD 1–5
playing an audio CD 1–4
using hotkey commands with
1–5
using with Easy CD Creator
1–21
Windows passwords 3–3
WinDVD
accessing Help file 1–9
error message 1–10
function 1–8
installing 1–8
playing DVD with 1–10
procedures 1–10
region settings 1–10
Worldwide Telephone Numbers
booklet 3–2
Software Guide