Compaq 3000 Laptop User Manual

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307503-003.book Page i Friday, April 4, 2003 3:37 PM
b
Maintenance and Service Guide
Compaq Notebook 800 Series
Compaq Presario 3000 Series Mobile PC
Document Part Number: 307503-003
April 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.
307503-003.book Page ii Friday, April 4, 2003 3:37 PM
© 2003 Hewlett-Packard Development Company.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel
Corporation in the U.S. and/or other countries.
HP shall not be liable for technical or editorial errors or omissions contained
herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this material. The information in this
document is provided “as is” without warranty of any kind, and is subject to
change without notice. The warranties for HP products are set forth in the
express limited warranty statements accompanying such products. Nothing
herein should be construed as constituting an additional warranty.
Maintenance and Service Guide
Third Edition April 2003
First Edition November 2002
Document Part Number: 307503-003
307503-003.book Page iii Friday, April 4, 2003 3:37 PM
Contents
1 Product Description
1.1
1.2
1.3
1.4
1.5
1.6
Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11
Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–12
Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–13
Notebook External Components . . . . . . . . . . . . . . 1–14
Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–24
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–2
2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing
Configuration Information . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . 2–10
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook System Major Components . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics/
Hardware Kit Components. . . . . . . . . . . . . . . . . . . 3–10
3.4 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Maintenance and Service Guide
iii
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Contents
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . .
4–1
4–2
4–2
4–2
4–3
4–4
4–4
4–5
4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Notebook for Disassembly . . . . . . . . 5–4
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9
5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–9
5.6 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.7 LED Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.8 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.9 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.10 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.11 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.13 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.14 1394 Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32
5.15 Modem Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34
5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36
5.17 Real Time Clock (RTC) Battery . . . . . . . . . . . . . . 5–38
iv
Maintenance and Service Guide
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Contents
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Index
Maintenance and Service Guide
v
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1
Product Description
The Compaq 800 and Presario 3000 Series Mobile PCs feature
Intel Pentium 4 processors, an industry-leading SiS Accelerated
Graphics Port (AGP) graphics processor, a 16-inch SXGA
display, and a wide range of multimedia capabilities.
Figure 1-1. Compaq 800 and Presario 3000 Series Mobile PC
Maintenance and Service Guide
1–1
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Product Description
1.1 Models
Notebook models are shown in Tables 1-1 through 1-3.
Table 1-1
Compaq 800 and Presario 3000
Model Naming Conventions
Key
C800
P
306
S6
80
W
C
10
E
XXXXXX-XXX
1
2
3
4
5
6
7
8
9
10
Key
Description
Options
1
Brand/Series
designator
C800 = 800 Series
P3000 = Presario
3000 Series
2
Processor type
P = Intel Pentium 4
C = Intel Celeron
3
Processor speed
306 = 3.06 GHz
280 = 2.8 GHz
240 = 2.4 GHz
200 = 2.0 GHz
180 = 1.8 GHz
170 = 1.7 GHz
4
Display type/
size/resolution
S = SXGA (1268 × 1024)
X = XGA (1024 × 768)
5
Hard drive size
80 = 80 MB
60 = 60 MB
40 = 40 GB
20 = 20 GB
6
Optical drive
designator
D = CD-ROM drive
V = DVD-ROM drive
W = combination
DVD/CD-RW drive
7
Integrated
communication
M = modem
0 = none
C = modem/NIC
combination card
8
RAM
10 = 1024 MB
51 = 512 MB
25 = 256 MB
12 = 128 MB
9
Operating system
E = Microsoft Windows XP Home
10
SKU#
1–2
6 = 16.x in
5 = 15.x in
4 = 14.x in
3 = 13.x in
Maintenance and Service Guide
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Product Description
Table 1-2
Compaq 800 Models
The following Compaq 800 models feature:
■
■
■
■
■
■
TouchPad pointing device
56KB/s modem and 10/100 NIC
1-year warranty on parts and labor
Microsoft Windows XP Home
90W AC adapter
4.0 AH lithium ion (Li ion) battery pack
The following Compaq 800 model uses configuration code LN64.
C800
P
240
Asia Pacific
S6
40
W
C
25
E
322539-371
The following Compaq 800 models use configuration code LLNB.
C800
P
240
Hong Kong
Korea
S6
30
W
317471-AC1
317471-AD1
C
25
E
Thailand
317417-281
The following Compaq 800 model uses configuration code LN63.
C800
P
240
Asia Pacific
X5
30
W
C
25
E
322538-371
The following Compaq 800 model uses configuration code LLN8.
C800
P
200
People’s Republic
of China
X4
30
V
C
25
E
315612-AA1
The following Compaq 800 models use configuration code LLN6.
C800
P
200
Asia Pacific
Australia/New Zealand
Hong Kong
Korea
X4
20
V
315610-371
315610-011
315610-AC1
315610-AD1
Maintenance and Service Guide
C
12
People’s
Republic
of China
Taiwan
Thailand
E
315610-AA1
315610-AB1
315610-281
1–3
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Product Description
Table 1-2
Compaq 800 Models (Continued)
The following Compaq 800 model uses configuration code LLNF.
C800
P
180
Korea
X5
20
D
C
25
E
317474-AD1
The following Compaq 800 model uses configuration code LLNC.
C800
P
180
People’s Republic
of China
X4
20
V
C
12
E
317472-AA1
The following Compaq 800 model uses configuration code LLND.
C800
P
180
Korea
X4
20
V
C
12
E
317473-AD1
The following Compaq 800 model uses configuration code LLN7.
C800
P
180
People’s Republic
of China
X4
20
D
C
12
E
315611-AA1
The following Compaq 800 models use configuration code LMS2.
C800
C
180
Asia Pacific
Australia/New Zealand
Hong Kong
Korea
X4
20
D
321485-371
321485-011
321485-AC1
321485-AD1
C
12
E
321485-AA1
People’s
Republic
of China
Taiwan
Thailand
321485-AB1
321485-281
The following Compaq 800 model uses configuration code LN65.
C800
C
180
India
X4
20
D
C
12
E
322629-D61
The following Compaq 800 model uses configuration code LN66.
C800
India
1–4
C
170
X4
20
D
C
12
E
322630-D61
Maintenance and Service Guide
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Product Description
Table 1-2
Compaq 800 Models (Continued)
The following Compaq 800 models feature:
■
■
■
■
■
■
TouchPad pointing device
56KB/s modem and 10/100 NIC
1-year warranty on parts and labor
Microsoft Windows XP Home
90W AC adapter
No battery pack
The following Compaq 800 models use configuration code LF56.
C800
P
240
Asia Pacific
S6
30
W
316503-371
C
25
E
Australia/New
Zealand
316503-011
The following Compaq 800 model uses configuration code LN67.
C800
P
200
Taiwan
S6
40
V
C
25
E
324627-AB1
The following Compaq 800 model uses configuration code LN68.
C800
P
200
Korea
X5
30
V
C
25
E
325439-AD1
The following Compaq 800 models use configuration code LLN8.
C800
P
200
Asia Pacific
Australia/New Zealand
Hong Kong
X4
30
V
315612-371
315612-011
315612-AC1
C
25
E
Korea
Taiwan
Thailand
315612-AD1
315612-AB1
315612-281
The following Compaq 800 model uses configuration code LMS4.
C800
P
200
Asia Pacific
X4
20
V
C
12
E
321487-371
The following Compaq 800 model uses configuration code LMS1.
C800
Asia Pacific
P
200
X4
20
D
C
12
E
319562-371
Maintenance and Service Guide
1–5
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Product Description
Table 1-2
Compaq 800 Models (Continued)
The following Compaq 800 models use configuration code LF55.
C800
P
200
Asia Pacific
X3
20
D
317495-371
C
12
E
Australia/New
Zealand
317495-011
The following Compaq 800 model uses configuration code LLNG.
C800
P
180
Hong Kong
X4
30
W
C
25
E
317475-AC1
The following Compaq 800 model uses configuration code LLNH.
C800
P
180
Taiwan
X4
30
V
C
12
E
317476-AB1
The following Compaq 800 model uses configuration code LLNC.
C800
P
180
Asia Pacific
X4
20
V
C
12
E
317472-371
The following Compaq 800 models use configuration code LLN7.
C800
P
180
Asia Pacific
Australia/New Zealand
Hong Kong
X4
20
D
315611-371
315611-011
315611-AC1
C
12
E
315611-AD1
315611-AB1
315611-281
Korea
Taiwan
Thailand
The following Compaq 800 models use configuration code LF54.
C800
Asia Pacific
1–6
P
180
X3
20
V
309482-371
C
25
Australia/New
Zealand
E
309482-011
Maintenance and Service Guide
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Product Description
Table 1-2
Compaq 800 Models (Continued)
The following Compaq 800 models use configuration code LF57.
C800
P
180
Asia Pacific
X3
20
D
310535-371
C
12
E
Australia/New
Zealand
310535-011
The following Compaq 800 models use configuration code LF53.
C800
P
180
Asia Pacific
X3
20
D
307602-371
C
12
E
Australia/New
Zealand
307602-011
The following Compaq 800 models use configuration code LMS3.
C800
C
170
Asia Pacific
X4
20
V
321486-371
C
12
E
Thailand
321486-281
The following Compaq 800 models use configuration code LLN9.
C800
C
170
Asia Pacific
X4
20
D
317470-371
C
12
E
Thailand
317470-281
The following Compaq 800 model uses configuration code LN61 and includes
a USB external diskette drive.
C800
C
170
Australia/New Zealand
X3
20
D
C
25
E
322537-011
The following Compaq 800 model uses configuration code LN62.
C800
C
170
Australia/New Zealand
X3
20
D
C
25
E
322628-011
Maintenance and Service Guide
1–7
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Product Description
Table 1-3
Compaq Presario 3000 Models
The following Compaq Presario 3000 model features:
■ TouchPad pointing device
■ 56KB/s modem and 10/100 NIC
■ 1-year warranty on parts and labor
■ Microsoft Windows XP Home
■ 4.0 AHr Li ion battery pack
■ 120W AC adaptor
P3050
P
306
United States
S6
60
W
C
51
E
DC925A ABA
The following Compaq Presario 3000 model uses configuration code LLN2 and
features:
■
■
■
■
■
■
■
TouchPad pointing device
56KB/s modem and 10/100 NIC
Bluetooth wireless Local Area Network
1-year warranty on parts and labor
Microsoft Windows XP Home
4.0 AHr Li ion battery pack
120W AC adapter
P3020
P
306
United States
S6
60
W
C
51
E
314615-001
The following Compaq Presario 3000 model uses configuration code LLN3 and
features:
■
■
■
■
■
■
■
TouchPad pointing device
56KB/s modem and 10/100 NIC
Bluetooth wireless Local Area Network
1-year warranty on parts and labor
Microsoft Windows XP Home
4.0 AHr Li ion battery pack
90W AC adapter
P3017
P
United States
1–8
280
S6
60
W
C
51
E
315601-001
Maintenance and Service Guide
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Product Description
Table 1-3
Compaq Presario 3000 Models (Continued)
The following Compaq Presario 3000 model uses configuration code LLN5 and
features:
■
■
■
■
■
■
■
TouchPad pointing device
56KB/s modem and 10/100 NIC
Bluetooth wireless Local Area Network
1-year warranty on parts and labor
Microsoft Windows XP Home
4.0 AHr Li ion battery pack
90W AC adapter
P3019
P
280
United States
S6
80
W
C
10
E
315603-001
The following Compaq Presario 3000 model uses configuration code LF51 and
features:
■ TouchPad pointing device
■ 56KB/s modem and 10/100 NIC
■ 1-year warranty on parts and labor
■ Microsoft Windows XP Home
■ 4.0 AHr Li ion battery pack
■ 90W AC adapter
P3008
P
240
United States
S6
40
W
C
51
E
315955-001
The following Compaq Presario 3000 model uses configuration code LLN1 and
features:
■ TouchPad pointing device
■ 56KB/s modem and 10/100 NIC
■ 1-year warranty on parts and labor
■ Microsoft Windows XP Home
■ 4.0 AHr Li ion battery pack
■ 90W AC adapter
P3015
P
United States
240
S6
60
W
C
51
E
314614-001
Maintenance and Service Guide
1–9
307503-003.book Page 10 Friday, April 4, 2003 3:37 PM
Product Description
Table 1-3
Compaq Presario 3000 Models (Continued)
The following Compaq Presario 3000 model uses configuration code LMR3
and features:
■
■
■
■
■
■
TouchPad pointing device
56KB/s modem and 10/100 NIC
1-year warranty on parts and labor
Microsoft Windows XP Home
4.0 AHr Li ion battery pack
90W AC adapter
P3015
P
240
United States
S6
60
W
C
51
E
321457-001
The following Compaq Presario 3000 model features:
■ TouchPad pointing device
■ 56KB/s modem and 10/100 NIC
■ 1-year warranty on parts and labor
■ Microsoft Windows XP Home
■ 4.0 AHr Li ion battery pack
P3045
P
240
S6
60
W
C
51
E
The following Compaq Presario 3000 model uses configuration code LF52 and
features:
■ TouchPad pointing device
■ 56KB/s modem and 10/100 NIC
■ 1-year warranty on parts and labor
■ Microsoft Windows XP Home
■ 4.0 AHr Li ion battery pack
P3005
P
United States
1–10
200
S6
40
W
C
51
E
307601-001
Maintenance and Service Guide
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Product Description
1.2 Features
■
The following processors are available, varying by notebook
model:
❏
The Compaq 800 features a 2.4-, 2.0-, or 1.8-GHz
Intel Pentium 4 processor with 512-KB integrated
L2 cache, or a 1.8- or 1.7-GHz Intel Celeron processor
with 256-KB integrated L2 cache
❏
The Compaq Presario 3000 features a 3.06-, 2.8-, 2.4-, or
2.0-GHz Intel Pentium 4 processor with 512-KB
integrated L2 cache
■
A minimum of 128-MB high-performance Synchronous
DRAM (SDRAM), expandable to 1.0 GB
■
Microsoft Windows XP Home
■
16.0-inch SXGA (1280 × 1024) or 15.0-, 14.1-, or 13.3-inch
XGA (1024 × 768), TFT display with over 16.7 million
colors, varying by notebook model
■
SiS 4X Accelerated Graphics Port (AGP) graphics processor
with 32 or 64 MB DDR shared video memory
■
Full-size Windows 98 keyboard with TouchPad pointing
device
■
10/100 network interface card (NIC) and 56KB/s V.92
modem integrated on the system board
■
AC Link audio
■
12-cell Li ion or 10-cell NiMH battery pack
Maintenance and Service Guide
1–11
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Product Description
■
Support for the following optical drives:
❏
8X Max DVD-ROM drive
❏
8X Max DVD-CD/RW combination drive
■
Support for one Type I PC Card slot with support for both
32-bit CardBus and 16-bit PC Cards
■
External 120 or 90 W AC adapter with 3-wire power cord
■
80-, 60-, 40-, or 20-GB high-capacity hard drive, varying by
notebook model
■
Connectors for:
❏
❏
Stereo line out/headphone
Mono microphone
Infrared
Parallel devices
External monitor
❏
RJ-45 network
❏
Universal Serial Bus 2.0 (4)
❏
TV out
❏
❏
❏
❏
RJ-11 modem
❏ AC power
❏
IEEE-1394 digital
1.3 Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
1–12
Maintenance and Service Guide
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Product Description
2. Remove the real time clock (RTC) battery (refer to Section
5.16, “RTC Battery”).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
1.4 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The notebook
supports the following power management features:
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting level of performance
■
Battery calibration
■
Lid switch Standby/resume
■
Power/Standby button
■
Advanced Configuration and Power Management (ACP)
compliance
Maintenance and Service Guide
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Product Description
1.5 Notebook External Components
The external components on the front and right side of the
notebook are shown in Figure 1-2 and described in Table 1-4.
.
Figure 1-2. Front and Right Side Components
Table 1-4
Front and Right Side Components
Item
Component
Function
1
Display release latch
Opens the notebook.
2
Power/Standby light
On: Power is turned on.
Off: Power is turned off.
Blinking: Notebook is in Standby mode or a
critical low battery condition exists
1–14
Maintenance and Service Guide
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Product Description
Table 1-4
Front and Right Side Components (Continued)
Item
Component
Function
3
Battery light
On: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition.
4
Volume control buttons
Adjust the volume of the stereo speakers.
5
Mono microphone jack
Connects a mono microphone.
6
Stereo speaker/
headphone jack
Connects stereo speakers, headphones,
headset, or television audio. The external
speakers are disabled when a device is
connected to this jack.
7
Optical drive
Accepts optical devices, such as a
CD-ROM, DVD-ROM, or CD-RW drive.
8
PC Card eject button
Ejects a PC Card from the PC Card slot.
9
PC Card slot
Supports a 32-bit (CardBus) or 16-bit
PC Card.
Maintenance and Service Guide
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Product Description
The notebook rear panel and left side components are shown in
Figure 1-3 and described in Table 1-5.
Figure 1-3. Rear Panel and Left Side Components
Table 1-5
Rear Panel and Left Side Components
Item
Component
Function
1
Infrared port
Provides wireless communication between
the notebook and other infrared-equipped
devices using an infrared beam.
2
Parallel connector
Connects a parallel device.
3
External monitor
connector
Connects an external monitor or overhead
projector.
1–16
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Product Description
Table 1-5
Rear Panel and Left Side Components (Continued)
Item
Component
Function
4
Network connection
lights (2)
Both lights off: The notebook is not
connected to a LAN.
Both lights on: The notebook is connected
to a LAN with a 100 MB/s link.
Green light on and yellow light off: The
notebook is connected to a LAN with a
10 MB/s link.
Green light flashing: Information is
transmitting through the LAN.
5
RJ-45 network jack
Connects the network cable. A network
cable is not included with the notebook.
6
USB ports (4)
Connect 1.1- and 2.0 USB-compliant
devices.
7
Composite TV
connector
Connects a television, VCR, camcorder, or
overhead projector.
8
RJ-11 modem jack
Connects the modem cable to an internal
modem. A modem cable is included with
internal modem models.
9
DC power connector
Connects any one of the following:
AC adapter
Optional automobile power
adapter/charger
■ Optional aircraft power adapter
■
■
10
Security cable slot
Attaches an optional security cable.
11
Hard drive bay
Supports the removable primary hard drive.
The hard drive is secured to the notebook
by four screws.
12
1394 connector
Connects IEEE 1394-compliant products,
such as digital camcorders, video editing
equipment, VCRs, cameras, and audio
players. A 1394 firewire cable is required for
use with this connector.
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Product Description
The notebook keyboard components are shown in Figure 1-4 and
described in Table 1-6.
Figure 1-4. Keyboard Components
Table 1-6
Keyboard Components
Item
Component
Function
1
F1 through F12
Perform preset functions.
function keys
2
1–18
Num lock key
On: Num lock is on and the internal keypad
is enabled.
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Product Description
Table 1-6
Keyboard Components (Continued)
Item
Component
Function
3
Fn key
Used with hotkeys to perform preset hotkey
functions.
4
Application key
Displays a menu when using a Microsoft
application. The menu is the same one that
is displayed by pressing the right mouse
button.
5
Windows logo keys
Display the Windows Start menu.
6
Internal keypad
Converts keys to numeric keypad.
7
Cursor control keys
Move the cursor around the screen.
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Product Description
The notebook top components are shown in Figure 1-5 and
described in Table 1-7.
Figure 1-5. Top Components
Table 1-7
Top Components
Item
Component
Function
1
Power button
Turns on the notebook. Use the operating
system Shut Down command to turn off the
notebook.
2
Wireless LAN
activity light
Off: The internal wireless LAN is off or not
installed.
On: The internal wireless LAN is on and
connected to a network.
Flashing: The internal wireless LAN is on,
but is not connected to a network or
properly configured.
1–20
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Product Description
Table 1-7
Top Components (Continued)
Item
Component
Function
3
Power light
On: Power is turned on.
Blinking: Notebook is in Standby. The power
light also blinks if a battery pack that is the
only available power source reaches a
low-battery condition.
4
Drive indicator light
Turns on when the hard drive, CD-, or
DVD-ROM drive is accessed.
5
Num lock light
On: Num lock is on and the embedded
numeric keypad is enabled.
6
Caps lock light
On: Caps lock is on.
7
Display lid switch
Turns off the notebook display if the
notebook is closed while on.
8
Stereo speakers
Produce stereo sound.
9
TouchPad
Moves the mouse cursor, selects, and
activates.
10
TouchPad buttons
Function like the left and right mouse
buttons on an external mouse.
11
Battery light
On: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition.
12
Power/Standby light
On: Power is turned on.
Off: Power is turned off.
Blinking: Notebook is in Standby.
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Product Description
The external components on the bottom of the notebook are
shown in Figure 1-6 and described in Table 1-8.
Figure 1-6. Bottom Components
Table 1-8
Bottom Components
Item
Component
Function
1
Vent
Allows airflow to cool internal
components.
Ä
2
1–22
CAUTION: To prevent damage, the notebook shuts down if
an overheating condition occurs. Do not block the cooling
vent. Avoid placing the notebook on a blanket, rug, or other
flexible surface that may cover the vent area.
Hard drive bay
Supports the primary hard drive.
The hard drive is secured to the
notebook by four screws.
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Product Description
Table 1-8
Bottom Components (Continued)
Item
Component
Function
3
Battery pack lock latches
Secure the battery pack and
battery compartment space saver
in the battery compartment.
4
Battery bay
Accepts an 8-cell Li ion battery
pack or battery compartment
space saver.
5
Battery pack release switch
Releases the battery pack from
the battery compartment.
6
Memory expansion
compartment
Covers the memory expansion
compartment that contains two
memory expansion slots for
memory expansion boards.
Only PC2100-compliant memory
modules can be used.
7
Optical drive bay
Accepts a CD-ROM, CD-RW,
DVD-ROM, or DVD/CD-RW drive.
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Product Description
1.6 Design Overview
This section presents a design overview of key parts and features
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps. The system
board provides the following device connections:
■
Memory expansion board
■
Hard drive
■
Display
■
Keyboard and TouchPad
■
Audio
■
Intel Pentium 4 and Celeron processors
■
Fan
■
PC Card
■
Modem or modem/NIC
The notebook uses an electrical fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.
Ä
1–24
CAUTION: To properly ventilate the notebook, allow at least a
7.6-cm (3-inch) clearance around all sides of the notebook.
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2
Troubleshooting
Å
WARNING: Only authorized technicians trained by Compaq should
repair this equipment. All troubleshooting and repair procedures
are detailed to allow only subassembly/module level repair.
Because of the complexity of the individual boards and
subassemblies, no one should attempt to make repairs at the
component level or to make modifications to any printed wiring
board. Improper repairs can create a safety hazard. Any indication
of component replacement or printed wiring board modification may
void any warranty or exchange allowances.
2.1 Computer Setup and Diagnostics
Utilities
The notebook features two Compaq system management utilities:
■
Computer Setup—A system information and customization
utility that can be used even when your operating system is
not working or will not load. This utility includes settings that
are not available in Windows.
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Troubleshooting
■
Compaq Diagnostics—A system information and diagnostic
utility that is used within your Windows operating system.
Use this utility whenever possible to:
❏
Display system information.
❏
Test system components.
❏
Troubleshoot a device configuration problem in
Windows 2000, Windows XP Professional, or
Windows XP Home.
is not necessary to configure a device connected to a USB
✎ Itconnector
on the notebook or an optional docking base.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the File, Security, or Advanced menus. The menus are described
in detail in the following sections.
1. Turn on or restart the notebook. Press F10 while the
F10 = ROM Based Setup message is displayed in the
lower-left corner of the screen.
❏
To change the language, press F2.
❏
To view navigation information, press F1.
❏
To return to the Computer Setup menu, press esc.
2. Select the File, Security, or Advanced menu.
3. To close Computer Setup and restart the notebook:
❏
select File > Save Changes and Exit and press enter.
or
❏
select File > Ignore Changes and Exit and press enter.
4. When you are prompted to confirm your action, press F10.
2–2
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Troubleshooting
Selecting from the File Menu
Table 2-1
File Menu
Select
To Do This
System Information
■
View identification information about the
notebook, a docking base, and any battery
packs in the system.
■
View specification information about the
processor, memory and cache size, and
system ROM.
Save to Floppy
Save system configuration settings to a diskette.
Restore from Floppy
Restore system configuration settings from a
diskette.
Restore Defaults
Replace configuration settings in Computer
Setup with factory default settings. (Identification
information is retained.)
Ignore Changes and Exit
Cancel changes entered during the current
session, then exit and restart the notebook.
Save Changes and Exit
Save changes entered during the current
session, then exit and restart the notebook.
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Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Setup Password
Enter, change, or delete a setup password.
(The setup password is called an administrator
password in Compaq Computer Security, a
program accessed from the Windows Control
Panel.)
Power-on Password
Enter, change, or delete a power-on password.
DriveLock Passwords
Enable/disable DriveLock; change a DriveLock
User or Master password.
Settings are accessible only
✎ DriveLock
when you enter Computer Setup by
turning on (not restarting) the notebook.
Password Options
Password options can
be selected only when
a power-on password
has been set.
Enable/disable:
■
QuickLock
■
QuickLock on Standby
■
QuickBlank
enable QuickLock on Standby or
✎ To
QuickBlank, you must first enable
QuickLock.
Device Security
Enable/disable:
■
Ports or diskette drives*
■
Diskette write*
■
CD-ROM or diskette startup
for a DVD-ROM can be
✎ Settings
entered in the CD-ROM field.
System IDs
Enter identification numbers for the notebook,
a docking base, and all battery packs in the
system.
*Not applicable to SuperDisk LS-120 drives.
2–4
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Troubleshooting
Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select
To Do This
Language (or press F2)
Change the Computer Setup language.
Boot Options
Device Options
Enable/disable:
■
QuickBoot, which starts the notebook more
quickly by eliminating some startup tests.
(If you suspect a memory failure and want
to test memory automatically during startup,
disable QuickBoot.)
■
MultiBoot, which sets a startup sequence
that can include most bootable devices and
media in the system.
■
Enable/disable the embedded numeric
keypad at startup.
■
Enable/disable multiple standard pointing
devices at startup. (To set the notebook to
support only a single, usually nonstandard,
pointing device at startup, select Disable.)
■
Enable/disable USB legacy support for a
USB keyboard. (When USB legacy support
is enabled, the keyboard works even when a
Windows operating system is not loaded.)
■
Set an optional external monitor or overhead
projector connected to a video card in a
docking base as the primary device. (When
the notebook display is set as secondary,
the notebook must be shut down before
undocking from a docking base.)
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Troubleshooting
Table 2-3
Advanced Menu (Continued)
Select
To Do This
Device Options
(continued)
■
Change the parallel port mode from EPP
(Enhanced Parallel Port [default]) to
standard, bidirectional, EPP or ECP
(Enhanced Capabilities Port).
■
Set video-out mode to NTSC (default), PAL,
NTSC-J, or PAL-M.*
■
Enable/disable all settings in the SpeedStep
window. (When Disable is selected, the
notebook runs in Battery Optimized mode.)
■
Specify how the notebook recognizes
multiple identical docking bases that are
identically equipped. (Select Disable to
recognize the docking bases as a single
docking base; select Enable to recognize
the docking bases individually, by serial
number.)
■
Enable/disable the reporting of the
processor serial number by the processor
to the software.
HDD Self-Test Options
Run a quick comprehensive self-test on hard
drives in the system that support the test
features.
*Video modes vary even within regions. However, NTSC is common in North
America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and
PAL-M, in Brazil. Other South and Central American regions may use NTSC,
PAL, or PAL-M.
2–6
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Troubleshooting
2.2 Using Compaq Diagnostics
When you access Compaq Diagnostics, a scan of all system
components is displayed on the screen before the Compaq
Diagnostics window opens.
You can display more or less information from anywhere within
Compaq Diagnostics by selecting Level on the menu bar.
Compaq Diagnostics is designed to test Compaq components.
If non-Compaq components are tested, the results may be
inconclusive.
Obtaining, Saving, or Printing
Configuration Information
1. Access Compaq Diagnostics by selecting Start > Settings >
Control Panel > Compaq Diagnostics.
2. Select Categories, then select a category from the
drop-down list.
❏
To save the information, select File > Save As.
❏
To print the information, select File > Print.
3. To close Compaq Diagnostics, select File > Exit.
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Troubleshooting
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Compaq Diagnostics by selecting Start > Settings >
Control Panel > Compaq Diagnostics.
2. Select the Test tab.
3. In the scroll box, select the category or device you want to
test.
4. Select a test type:
❏
Quick Test—Runs a quick, general test on each device in
a selected category.
❏
Complete Test—Performs maximum testing on each
device in a selected category.
❏
Custom Test—Performs maximum testing on a selected
device.
◆
To run all tests for your selected device, select the
Check All button.
◆
To run only the tests you select, select the Uncheck
All button, then select the checkbox for each test you
want to run.
5. Select a test mode:
2–8
❏
Interactive Mode—Provides maximum control over the
testing process. You determine whether the test was
passed or failed and may be prompted to insert or remove
devices.
❏
Unattended Mode—Does not display prompts. If errors
are found, they are displayed when testing is complete.
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Troubleshooting
6. Select the Begin Testing button.
7. Select a tab to view a test report:
❏
Status tab—Summarizes the tests run, passed, and failed
during the current testing session.
❏
Log tab—Lists tests run on the system, the number of
times each test has run, the number of errors found on
each test, and the total run time of each test.
❏
Error tab—Lists all errors found in the notebook with
their error codes.
8. Select a tab to save the report:
❏
Log tab—Select the Log tab Save button.
❏
Error tab—Select the Error tab Save button.
9. Select a tab to print the report:
❏
Log tab—Select File > Save As, then print the file from
your folder.
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Troubleshooting
2.3 Troubleshooting Flowcharts
Table 2-4
Troubleshooting Flowcharts Overview
Flowchart
Description
2.1
Initial troubleshooting
2.2
No power, part 1
2.3
No power, part 2
2.4
No power, part 3
2.5
No power, part 4
2.6
No video, part 1
2.7
No video, part 2
2.8
Nonfunctioning docking station
2.9
No operating system (OS) loading
2.10
No OS loading from hard drive, part 1
2.11
No OS loading from hard drive, part 2
2.12
No OS loading from hard drive, part 3
2.13
No OS loading from CD- or DVD-ROM drive
2.14
No audio, part 1
2.15
No audio, part 2
2.16
Nonfunctioning device
2.17
Nonfunctioning keyboard
2.18
Nonfunctioning pointing device
2.19
No network or modem connection
2–10
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Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Section 2.2,
No Power.
Is there
power?
Y
N
Check
LED board,
speaker
connections.
Beeps,
LEDs, or error
messages?
N
Y
Go to
Section 2.16,
Nonfunctioning
Device.
All drives
working?
N
Y
Go to
Section 2.6,
No Video.
Is there video?
(no boot)
N
Y
N
Y
Go to
Section 2.9,
No OS Loading.
Is the OS
loading?
N
Connecting
to network
or modem?
Y
N
Is there
sound?
Keyboard/
pointing
device
working?
Go to
Section 2.17,
Nonfunctioning
Keyboard,
or Section 2.18,
Nonfunctioning
Pointing Device.
Go to
Section 2.19,
No Network or
Modem.
Y
Go to
Section 2.15,
No Audio.
Y
Maintenance and Service Guide
End
2–11
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Troubleshooting
Flowchart 2.2—No Power, Part 1
No Power
(power LED
is off).
Remove from
docking station
(if applicable).
N
N
Power up
on battery
power?
Go to
Section 2.3,
No Power,
Part 2.
Power up
on battery
power?
*Reset
power.
Y
Y
N
N
Power up
on AC
power?
Power up
on AC
power?
*Reset
power.
Y
Go to
Section 2.4,
No Power,
Part 3.
Y
Y
Power up
in docking
station?
Done
N
1. Reseat the power cables in the docking
station and at the AC outlet.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.
Y
Done
2–12
*NOTES:
1. On some models there is a separate
reset button.
2. On some models the notebook may be
reset using the Standby switch and
either the lid switch or the main power
switch.
N
Power up
in docking
station?
Go to
Section 2.8,
Nonfunctioning
Docking Station.
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Troubleshooting
Flowchart 2.3—No Power, Part 2
Continued from
Section 2.2,
No Power, Part 1.
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery by
recharging,
moving it to
another notebook,
or replacing it.
N
Replace
power supply
(if applicable).
Power on?
Y
N
Done
Power on?
Go to
Section 2.4,
No Power,
Part 3.
Y
Done
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Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
Section 2.3,
No Power, Part 2.
Plug directly
into AC outlet.
Y
Power LED
on?
Done
N
Reseat AC adapter
in notebook and
at power source.
Y
Done
Power on?
N
N
Power outlet
active?
External
Try different
outlet.
Y
Internal or
external AC
adapter?
N
Internal
Go to
Section 2.5,
No Power,
Part 4.
Replace
power cord.
Power on?
Y
Y
Power on?
Replace external
AC adapter.
Done
Done
N
2–14
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Troubleshooting
Flowchart 2.5—No Power, Part 4
Continued from
Section 2.4,
No Power, Part 3.
Open
notebook.
Y
Loose or
damaged
parts?
N
Reseat loose
components and
boards and
replace damaged
items.
Close
notebook and
retest.
N
Power on?
Y
Replace the following items (if applicable).
Check notebook operation after each
replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
Done
*NOTE: Replace these items as a set to
prevent shorting out among components.
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Troubleshooting
Flowchart 2.6—No Video, Part 1
No Video.
Docking
Station
Go to
Section 2.7,
No Video, Part 2.
Standalone
or Docking
Station?
*NOTE: To change from internal to
external display, use the hotkey
combination.
Stand-alone
Internal or
external
display*?
Y
Adjust
brightness.
Press lid
switch to ensure
operation.
A
Adjust
brightness.
Y
Video OK?
Done
N
Internal
External
Video OK?
Y
Done
Done
Video OK?
N
N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and notebook display (if applicable)
2. Inverter board (if applicable)
3. Display
4. System board
Check for bent
pins on cable.
N
Video OK?
Y
Try
another
display.
Internal and
external
video OK?
Replace
system
board.
Y
Done
2–16
N
Done
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Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
Section 2.6,
No Video, Part 1.
Remove
notebook from
docking station,
if connected.
Adjust
display
brightness.
Check brightness
of external
monitor.
N
Y
Go to “A” in
Section 2.6,
No Video, Part 1.
Video OK?
Y
Video OK?
Done
N
Check that notebook is properly
seated in docking station, for
bent pins on cable, and for
monitor connection.
Try another
external
monitor.
Y
Video OK?
Y
Internal
and external
video OK?
Done
N
Done
N
Adjust external
monitor display.
Maintenance and Service Guide
Go to Section 2.8,
Nonfunctioning
Docking Station.
2–17
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Troubleshooting
Flowchart 2.8—Nonfunctioning Docking Station
(if applicable)
Nonfunctioning
Docking Station.
Reseat power
cord in docking
station and
power outlet.
Check voltage
setting on
docking station.
Reinstall
notebook into
docking station.
Y
Reset monitor
cable connector at
docking station.
Docking
station
operating?
Done
N
Y
Docking
station
operating?
N
Remove
notebook, reseat
all internal parts,
and replace any
damaged items in
docking station.
2–18
Done
Replace the following docking station
components one at a time. Check
notebook operation after each
replacement.
1. Power supply
2. I/O board
3. Backplane board
4. Switch box
5. Docking motor mechanism
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Troubleshooting
Flowchart 2.9—No Operating System (OS) Loading
No OS
Loading.*
Reseat power
cord in docking
station and
power outlet.
No OS loading
from hard drive,
go to
Section 2.10.
No OS loading
from CD- or
DVD-ROM drive,
go to
Section 2.13.
No OS loading
from network,
go to
Section 2.19.
*NOTE: Before beginning troubleshooting,
always check cable connections, cable
ends, and drives for bent or damaged pins.
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Troubleshooting
Flowchart 2.10—No OS Loading from Hard Drive, Part 1
OS not
loading from
hard drive.
Y
Go to
Section 2.11,
No OS Loading
from Hard Drive,
Part 2.
Nonsystem
disk message?
N
Reseat
external
hard drive.
Y
OS loading?
Done
N
N
Boot
from
CD?
Y
Change boot
priority through
the setup utility
and reboot.
Check the setup
utility for correct
booting order.
N
Boot
from
hard drive?
Y
Y
Done
2–20
Boot
from
hard drive?
N
Go to
Section 2.16,
Nonfunctioning
Device.
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Troubleshooting
Flowchart 2.11—No OS Loading from Hard Drive, Part 2
Continued from
Section 2.10,
No OS Loading
from Hard Drive,
Part 1.
Reseat
hard drive.
N
Y
1. Replace hard
drive.
2. Replace system
board.
CD or
diskette in
drive?
Y
Hard drive
accessible?
Done
N
Remove
diskette and
reboot.
Run FDISK.
N
Y
Boot
from
hard drive?
Create partition,
then format hard
drive to bootable
C:\ prompt.
Hard drive
partitioned?
Done
Y
N
N
Hard drive
formatted?
Y
Y
Hard drive
accessible?
Y
Format hard drive
and bring to
a bootable
C:\ prompt.
Notebook
booted?
Done
Go to
Section 2.12,
No OS Loading
from Hard Drive,
Part 3.
Maintenance and Service Guide
N
Load OS using
Restore CD
(if applicable).
Go to
Section 2.12,
No OS Loading
from Hard Drive,
Part 3.
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Troubleshooting
Flowchart 2.12—No OS Loading from Hard Drive, Part 3
Continued from
Section 2.11,
No OS Loading
from Hard Drive,
Part 2.
N
System
files on hard
drive?
Install OS
and reboot.
Y
Y
Y
Virus
on hard
drive?
OS
loading from
hard drive?
Clean virus.
N
Done
N
Y
Run SCANDISK
and check for
bad sectors.
Diagnostics
on diskette?
Replace
hard drive.
N
N
Can bad
sectors
be fixed?
Run diagnostics
and follow
recommendations.
Replace
hard drive.
Y
N
Boot from
hard drive?
Fix bad
sectors.
Replace
hard drive.
Y
Done
2–22
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Troubleshooting
Flowchart 2.13—No OS Loading from CD- or
DVD-ROM Drive
Y
No OS
Loading from
CD- or
DVD-ROM Drive.
N
Disc
in drive?
N
Y
Bootable
disc in
drive?
Install bootable
disc and
reboot
notebook.
Try another
bootable disc.
Install
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
Boots from
CD or DVD?
Reseat
drive.
Done
N
N
Booting
from another
device?
Go to
Section 2.16,
Nonfunctioning
Device.
Y
Y
Booting
order
correct?
N
Clear CMOS.
Refer to Section
1.3, “Clearing a
Password,” for
instructions.
Go to
Section 2.16,
Nonfunctioning
Device.
Correct boot
order using
the setup utility.
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Troubleshooting
Flowchart 2.14—No Audio, Part 1
Y
Turn up audio
internally or
externally.
No Audio.
Done
Audio?
N
N
Y
Notebook in
docking station
(if applicable)?
N
Go to
Section 2.15,
No Audio, Part 2.
Internal
audio?
Undock
Y
Go to
Section 2.15,
No Audio, Part 2.
Replace the following docking station
components one at a time as applicable.
Check after each change.
1. Reseat docking station audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace docking station audio board.
5. Replace backplane board.
6. Replace I/O board.
Y
Go to
Section 2.16,
Nonfunctioning
Device.
Audio?
Done
N
2–24
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Troubleshooting
Flowchart 2.15—No Audio, Part 2
Continued from
Section 2.14,
No Audio, Part 1.
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Load drivers
and set
configuration
in OS.
Correct
drivers for
application?
Y
Connect to
external
speaker.
N
Audio?
Y
Replace audio
board and
speaker
connections
in notebook
(if applicable).
Y
Audio?
Done
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
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Troubleshooting
Flowchart 2.16—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from
the notebook, inspect cables and plugs for
bent or broken pins or other damage.
Y
Clear
CMOS.
Any physical
device detected?
Fix or
replace
broken item.
Possible bad
hard drive.
Replace drive.
Go to
Section 2.9,
No OS Loading.
N
Reattach device.
Close notebook,
plug in power
and reboot.
N
Device
boots
properly?
Y
Done
2–26
Possible bad NIC.
Replace card.
If integrated NIC,
replace system
board.
Possible bad
diskette drive.
Replace drive.
N
Device
boots
properly?
Y
Done
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Troubleshooting
Flowchart 2.17—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect notebook
to good external
keyboard.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
keyboard
connector
(if applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
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Troubleshooting
Flowchart 2.18—Nonfunctioning Pointing Device
Pointing device
not operating
properly.
Connect notebook
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
2–28
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Troubleshooting
Flowchart 2.19—No Network or Modem Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Replace jack
or have jack
activated.
Y
Y
Connect
to nondigital
line.
Digital
line?
N
Y
N
NIC/modem
configured
in OS?
Done
OK?
Reload
drivers and
reconfigure.
N
Y
Replace
NIC/modem
(if applicable).
Disconnect all
power from
the notebook
and open.
Reseat
NIC/modem
(if applicable).
Y
OK?
Done
N
Replace
system
board.
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3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
notebook serial number and model number located on the bottom
of the notebook (Figure 3-1).
Figure 3-1. Serial Number Location
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Illustrated Parts Catalog
3.2 Notebook System Major Components
Figure 3-2. Notebook System Major Components
3–2
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Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook System Major Components
Item
Description
1
Displays
16.0-inch, SXGA, TFT with wireless antenna (must
be used with wireless-capable system board,
spare part number 320040-001)
16.0-inch, SXGA, TFT without wireless antenna
15.0-inch, XGA, TFT
14.1-inch, XGA, TFT
13.3-inch, XGA, TFT
Miscellaneous Plastics/Hardware Kit, includes
2a
2b
2c
2d
2e
2f
2g
3
Spare Part
Number
321941-001
310652-001
316746-001
316745-001
310651-001
310659-001
Left hinge cover
Right hinge cover
PC Card slot space saver
Modem cable
Heat sink mounting bracket
RTC battery
Memory expansion compartment cover
not illustrated:
■ display hinge screw covers (2)
■ display bumper pads (2)
■ display screw covers (2 round, 2 oblong)
■ notebook feet (2 round, 2 oblong)
LED switch cover
Maintenance and Service Guide
311628-001
3–3
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Illustrated Parts Catalog
Figure 3-2. Notebook System Major Components
(Continued)
3–4
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Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook System Major Components (Continued)
Item
Description
4
Keyboards
Asia Pacific
Australia
Hong Kong
India
Japan
Korea
5
Top cover
6
Optical drives
Spare Part
Number
310640-371
310640-011
310640-AC1
310640-D61
310640-291
310640-AD1
People’s
Republic
of China
Taiwan
Thailand
United States
24X Max CD-ROM drive
8X Max DVD-ROM drive
24X Max DVD-ROM/CD-RW combination drive
7
310640-AB1
310640-281
310640-001
310654-001
310660-001
310661-001
310662-001
Hard drives
80 GB
60 GB
40 GB
30 GB
20 GB
8
310640-AA1
Hard drive carrier with connector
Maintenance and Service Guide
320038-001
316744-001
310645-001
310644-001
310643-001
310733-001
3–5
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Illustrated Parts Catalog
Figure 3-2. Notebook System Major Components
(Continued)
3–6
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Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook System Major Components (Continued)
Item
Description
9
Processors
Spare Part
Number
Intel Pentium 4 3.06 GHz (must be used with
system board with spare part number
325489-001 and 120W AC adaptor, spare part
number 320043-001)
Intel Pentium 4 2.8 GHz
Intel Pentium 4 2.4 GHz
Intel Pentium 4 2.0 GHz
Intel Pentium 4 1.8 GHz
316743-001
Intel Pentium 4-D 2.66 GHz
Intel Pentium 4-D 2.53 GHz
Intel Pentium 4-D 2.4 GHz
Intel Pentium 4-D 2.26 GHz
325990-001
325989-001
331753-001
325991-001
Intel Celeron 1.8 GHz
Intel Celeron 1.7 GHz
316741-001
320039-001
325826-001
310650-001
310649-001
310648-001
10
Heat sink
310647-001
11
Fan
310657-001
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Illustrated Parts Catalog
Figure 3-2. Notebook System Major Components
(Continued)
3–8
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Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook System Major Components (Continued)
Item
Description
12
System boards
Spare Part
Number
120 watt (for use only with models with
3.06-GHz processor, spare part number
316743-001, and 120W AC adaptor,
spare part number 320043-001)
325489-001
90 watt with wireless communication
320042-001
90 watt without wireless communication
320041-001
13
Modem board
310653-001
14
Base enclosure
310655-001
15
1394 board (includes cable)
310656-001
16
Battery bay space saver
313579-001
17
Battery pack, 12 cell, Li ion
310642-001
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Illustrated Parts Catalog
3.3 Miscellaneous Plastics/
Hardware Kit Components
Figure 3-3. Miscellaneous Plastics/Hardware
Kit Components
3–10
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Illustrated Parts Catalog
Table 3-2
Miscellaneous Plastics/Hardware Kit Components
Spare Part Number 310659-001
Item
Description
Item
Description
1
Left hinge cover
7
Display hinge screw
covers (2)
2
Right hinge cover
8
Display screw covers
(2 round, 2 oblong)
3
Modem cable
9
Notebook feet
(3 round, 2 oblong)
4
PC Card slot space saver
10
RTC battery
5
Memory expansion
compartment cover
11
Heat sink mounting bracket
6
Display bumper pads (2)
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Illustrated Parts Catalog
3.4 Miscellaneous
Table 3-3
Spare Parts: Miscellaneous (not illustrated)
Spare Part
Number
Description
AC adapters
120 watt (for use only with models with 3.06-GHz processor,
spare part number 316743-001, and system board with
spare part number 325489-001)
90 watt
320043-001
309241-001
Air adapter cable
293204-001
Auto adapter cable
293203-001
Biometrics reader
153990-001
Bluetooth wireless communication module
321717-001
Logo Kit
317060-001
Memory expansion boards
512 MB
256 MB
128 MB
280875-001
280874-001
280873-001
Miscellaneous keyboards
Enhanced Essaver, carbon
USB, 17-key numeric keypad
USB, SmartCard
USB wireless, United States
3–12
118104-001
261636-001
271124-001
252411-001
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Illustrated Parts Catalog
Table 3-3
Spare Parts: Miscellaneous (not illustrated) (Continued)
Description
Spare Part
Number
Mouse, 2 button, carbon
113907-001
Mouse, USB, carbon
164999-001
PC Card Smartcard reader
153994-001
Power cord, 3-wire
Australia
Denmark
Europe/Middle
East/Africa
Italy
Japan
246959-011
246959-081
246959-021
246959-061
246959-291
Korea
Switzerland
United
Kingdom
United
States
Screw Kit (includes the following screws; refer to Appendix C,
“Screw Listing,” for more information on screw specifications
and usage.)
■
■
■
■
Torx T8 M2.5 × 16.0
Torx T8 M2.5 × 7.0
Phillips M3.0 × 4.0
Phillips M2.5 × 4.0
Security lock
Maintenance and Service Guide
■
■
■
246959-AD1
246959-AG1
246959-031
246959-001
310658-001
Phillips M2.0 × 4.5
Phillips M2.0 × 4.0
Phillips M2.0 × 13.0
294359-001
and
263537-001
3–13
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4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and safe
removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■
Magnetic screwdriver
■
Phillips P0 screwdriver
■
Torx T8 screwdriver
■
Tool kit (includes connector removal tool, loopback plugs,
and case utility tool)
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Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations that
you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the notebook, place the
✎ As
subassembly (and all accompanying screws) away from the work
area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
Ä
4–2
CAUTION: When servicing the notebook, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.
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Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the notebook, damage to a
removable drive, or loss of information, observe the following
precautions:
■
Before removing or inserting a hard drive, shut down the
notebook. If you are unsure whether the notebook is off or
in Hibernation, turn the notebook on, then shut it down.
■
Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive. Ensure that the optical
drive tray is closed.
■
Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■
Handle drives on surfaces that have at least one inch of
shock-proof foam.
■
Avoid dropping drives from any height onto any surface.
■
After removing a hard drive, CD-ROM drive, or a diskette
drive, place it in a static-proof bag.
■
Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■
Avoid exposing a drive to temperature extremes or to liquids.
■
If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and
label the package “Fragile: Handle With Care.”
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Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases the discharge contains
enough power to alter device parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge may not
be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
4–4
■
To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■
Keep electrostatic-sensitive parts in their containers until the
parts arrive at static-free workstations.
■
Place items on a grounded surface before removing items
from their containers.
■
Always be properly grounded when touching a sensitive
component or assembly.
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Removal and Replacement Preliminaries
■
Store reusable electrostatic-sensitive parts from assemblies in
protective packaging or nonconductive foam.
■
Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■
Cover the workstation with approved static-dissipative
material (refer to Table 4-2).
■
Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■
Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■
When using fixtures that must directly contact dissipative
surfaces, only use fixtures made of static-safe materials.
■
Keep the work area free of nonconductive materials, such as
ordinary plastic assembly aids and Styrofoam.
■
Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or removing
connectors or test equipment.
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Removal and Replacement Preliminaries
4.7 Grounding Equipment and Methods
Grounding equipment must include either a wrist strap or a foot
strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum
of one megohm ±10% resistance in the grounding cords.
To provide proper grounding, wear a strap snugly against
the skin at all times. On grounded mats with banana-plug
connectors, connect a wrist strap with alligator clips.
■
When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one-megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with grounding cords of
one-megohm resistance
■ Static-dissipative tables or floor mats with hard ties to
the ground
■ Field service kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials
4–6
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Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
✎ A product can be degraded by as little as 700 volts.
Table 4-2 lists the shielding protection provided by antistatic bags
and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
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5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
Torx T8 and Phillips P0 screws are removed during disassembly.
There are 54 screws, in 8 different sizes, that must be removed,
replaced, and loosened when servicing the notebook. Make
special note of each screw size and location during removal and
replacement.
Refer to Appendix C, “Screw Listing,” for detailed information
on screw sizes, locations, and usage.
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Removal and Replacement Procedures
5.1 Serial Number
Report the notebook serial number to Compaq when requesting
information or ordering spare parts. The serial number is located
on the bottom of the notebook (Figure 5-1).
Figure 5-1. Serial Number Location
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing notebook components.
Table 5-1
Disassembly Sequence Chart
Section
Description
5.3
Preparing the notebook for
disassembly
Battery pack
5–2
# of Screws Removed
0 (2 for battery pack
space saver)
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Removal and Replacement Procedures
Table 5-1
Disassembly Sequence Chart (Continued)
Section
5.3
(Continued)
Description
# of Screws Removed
Hard drive
4 to remove hard drive
4 to separate hard drive
from hard drive
bracket
5.4
Notebook feet
0
5.5
Memory expansion board
2 loosened
5.6
Optical drive
1
5.7
LED switch cover
2
5.8
Keyboard
1
5.9
Heat sink
5 loosened
5.10
Fan
3
5.11
Processor
0
5.12
Display assembly
4
5.13
Top cover
17
5.14
1394 board
1
5.15
Modem board
2
5.16
System board
6
5.17
RTC battery
0
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Removal and Replacement Procedures
5.3 Preparing the Notebook for
Disassembly
Perform the following steps before disassembling the notebook:
1. Turn off the notebook.
2. Disconnect the AC adapter and all external devices.
3. Remove the battery pack by following these steps:
Battery Pack
Spare Part Number Information
Battery pack, 12 cell, Li ion
310642-001
a. Turn the notebook bottom side up with the rear panel
facing you.
5–4
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Removal and Replacement Procedures
b. Slide the battery pack lock latches 1 to the right
(Figure 5-2).
c. Slide and hold the battery pack release latch 2 to the
right.
d. Use the notch 3 in the battery pack to swing the front
edge of the battery pack up and back 4.
e. Remove the battery pack.
Figure 5-2. Removing the Battery Pack
Reverse the preceding procedure to install the battery pack.
4. Remove the battery bay space saver by following these steps:
Battery Bay Space Saver
Spare Part Number Information
For use only with Compaq 800 models
313579-001
a. Turn the notebook bottom side up with the rear panel
facing you.
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Removal and Replacement Procedures
b. Remove the two TM2.5 × 7.0 screws 1 that secure the
battery bay space saver to the notebook (Figure 5-3).
c. Slide the battery pack lock latches 2 to the right.
d. Slide and hold the battery pack release latch 3 to the
right.
e. Use the notch 4 in the battery bay space saver to swing
the front edge of the space saver up and back 5.
f.
Remove the battery bay space saver.
Figure 5-3. Removing the Battery Bay Space Saver
Reverse the preceding procedure to install the battery bay space
saver.
5–6
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Removal and Replacement Procedures
5. Remove the hard drive by following these steps:
Hard Drives
Spare Part Number Information
80 GB
60 GB
40 GB
30 GB
20 GB
320038-001
316744-001
310645-001
310644-001
310643-001
Hard drive carrier with connector
310733-001
a. Turn the notebook bottom side up with the hard drive
facing you.
b. Remove the four TM2.5 × 7.0 screws 1 that secure the
hard drive assembly to the notebook (Figure 5-4).
c. Slide the hard drive assembly forward 2 and remove it
from the hard drive bay.
Figure 5-4. Removing the Hard Drive Assembly
Reverse the preceding procedure to install the hard drive
assembly.
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Removal and Replacement Procedures
d. Remove the four PM3.0 × 4.0 screws 1 that secure the
hard drive to the hard drive bracket (Figure 5-5).
e. Remove the hard drive 2 from the hard drive carrier.
Figure 5-5. Removing the Hard Drive from the Hard
Drive Carrier
Reverse the preceding procedure to install the hard drive into the
hard drive carrier.
5–8
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Removal and Replacement Procedures
5.4 Notebook Feet
The notebook feet are adhesive-backed rubber pads. The
notebook feet are included in the Miscellaneous
Plastics/Hardware Kit, spare part number 310659-001. The
notebook feet attach to the base enclosure as illustrated in
Figure 5-6.
Figure 5-6. Replacing the Notebook Feet
5.5 Memory Expansion Board
Memory Expansion Boards
Spare Part Number Information
Memory expansion boards
512 MB
256 MB
128 MB
280275-001
280274-001
280273-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook bottom side up with the front facing you.
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Removal and Replacement Procedures
3. Loosen the two PM2.5 × 4.0 screws 1 that secure the
memory expansion compartment cover to the notebook
(Figure 5-7).
4. Use the notch on the left side of the cover to lift the cover up
and swing it to the right 2.
5. Remove the memory expansion compartment cover.
memory expansion compartment cover is included in the
✎ The
Miscellaneous Plastics/Hardware Kit, spare part number
310359-001.
Figure 5-7. Removing the Memory Expansion Compartment
5–10
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Removal and Replacement Procedures
6. Spread the retaining tabs 1 securing the memory expansion
board to the system board (Figure 5-8). The memory
expansion board rises at a 45-degree angle.
7. Pull the memory expansion board away from the connector at
a 45-degree angle 2.
Figure 5-8. Removing a Memory Expansion Board
Reverse the preceding procedure to install a memory expansion
board and the memory expansion compartment cover.
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Removal and Replacement Procedures
5.6 Optical Drive
Optical Drive
Spare Part Number Information
24X Max CD-ROM drive
8X Max DVD-ROM drive
24X Max DVD-ROM/CD-RW combination drive
310660-001
310661-001
310662-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook bottom side up with the optical drive
facing you.
3. Remove the memory expansion compartment cover
(Section 5.5).
4. Remove the TM2.5 × 7.0 screw 1 that secures the optical
drive to the base enclosure (Figure 5-9).
5. Slide the optical drive out of the base enclosure 2.
Figure 5-9. Removing an Optical Drive
Reverse the preceding procedure to install the optical drive.
5–12
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Removal and Replacement Procedures
5.7 LED Switch Cover
LED Switch Cover
Spare Part Number Information
LED switch cover
311628-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook bottom side up with the front facing you.
3. Remove the two TM2.5 × 7.0 screws that secure the LED
switch cover to the base enclosure (Figure 5-10).
Figure 5-10. Removing the LED Switch Cover Screws
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Removal and Replacement Procedures
4. Turn the notebook top side up with the front facing you and
open the notebook as far as it will open.
5. Lift the right side of the LED switch cover 1 to separate it
from the base enclosure (Figure 5-11).
6. Swing the top edge of the LED switch cover forward 2 to
separate the cover from the display assembly.
Figure 5-11. Removing the LED Switch Cover
Reverse the preceding procedure to install the LED switch cover.
5–14
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Removal and Replacement Procedures
5.8 Keyboard
Keyboard
Spare Part Number Information
Asia Pacific
Australia
Hong Kong
India
Japan
Korea
310640-371
310640-011
310640-AC1
310640-D61
310640-291
310640-AD1
People’s Republic
of China
Taiwan
Thailand
United States
310640-AA1
310640-AB1
310640-281
310640-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Close the notebook and turn it bottom side up with the front
facing you.
4. Remove the TM2.5 × 16.0 screw that secures the keyboard to
the base enclosure (Figure 5-12).
Figure 5-12. Removing the Keyboard Screw
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Removal and Replacement Procedures
5. Turn the notebook top side up with the front facing you and
open the notebook.
6. Lift the back edge of the keyboard 1 until it rests at a
45-degree angle (Figure 5-13).
7. Slide the keyboard toward the back of the notebook 2 until
the tabs on the front edge of the keyboard are removed from
the slots in the base enclosure.
8. Swing the back edge of the keyboard up and forward 3 and
rest the keyboard on the palm rest.
Figure 5-13. Releasing the Keyboard
5–16
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Removal and Replacement Procedures
9. Release the ZIF connector 1 to which the keyboard cable is
attached and disconnect the keyboard cable 2 from the
system board (Figure 5-14).
10. Remove the keyboard 3.
Figure 5-14. Removing the Keyboard
Reverse the preceding procedure to install the keyboard and
keyboard retainer.
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Removal and Replacement Procedures
5.9 Heat Sink
Heat Sink
Spare Part Number Information
Heat sink
310647-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
4. Disconnect the fan cable 1 from the system board
(Figure 5-15).
5. Loosen the four PM2.0 × 20.0 shoulder screws 2 that secure
the heat sink to the processor mounting bracket.
6. Loosen the PM2.0 × 16.0 shoulder screw 3 that secures the
heat sink to the base enclosure.
Figure 5-15. Disconnecting the Fan Cable and Loosening the
Heat Sink Screws
5–18
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Removal and Replacement Procedures
7. Lift the front edge of the heat sink 1 until it clears the top
cover (Figure 5-16).
8. Slide the heat sink forward 2 until the back of the heat sink
clears the top cover.
9. Remove the heat sink.
Figure 5-16. Removing the Heat Sink
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Removal and Replacement Procedures
heat sink screws should be loosened and tightened in the
✎ The
1, 2, 3, 4 sequence stamped into the heat sink metal. The
screw 5 next to the fan should be loosened and tightened last
(Figure 5-17).
Figure 5-17. Heat Sink Screw Tightening Sequence
Reverse the preceding procedure to install the heat sink.
5–20
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Removal and Replacement Procedures
5.10 Fan
Fan
Spare Part Number Information
Fan
310657-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
4. Remove the heat sink (Section 5.9).
5. Turn the heat sink bottom side up with the grille facing you.
6. Remove the three PM2.0 × 4.5 screws 1 that secure the fan to
the heat sink (Figure 5-18).
7. Remove the fan from the heat sink 2.
Figure 5-18. Removing the Fan
Reverse the preceding procedure to install the fan.
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Removal and Replacement Procedures
5.11 Processor
Processor
Spare Part Number Information
Intel Pentium 4 3.06 GHz (must be used with system board
with spare part number 325489-001 and 120W AC adaptor,
spare part number 320043-001)
Intel Pentium 4 2.8 GHz
Intel Pentium 4 2.4 GHz
Intel Pentium 4 2.0 GHz
Intel Pentium 4 1.8 GHz
316743-001
Intel Pentium 4-D 2.66 GHz
Intel Pentium 4-D 2.53 GHz
Intel Pentium 4-D 2.4 GHz
Intel Pentium 4-D 2.26 GHz
325990-001
325989-001
331753-001
325991-001
Intel Celeron 1.8 GHz
Intel Celeron 1.7 GHz
316741-001
320039-001
Ä
325826-001
310650-001
310649-001
310648-001
CAUTION: Before removing the processor, make special note of
the orientation of the printing on the processor. The gold triangle
should be in the upper right corner when installing the processor.
The processor must be installed in the same orientation in which
it was removed.
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
4. Remove the heat sink (Section 5.9).
5–22
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Removal and Replacement Procedures
5. Slide the front end of the processor release bar slightly to the
right 1 (Figure 5-19).
6. Swing the bar up and to the back 2.
7. Lift the processor straight up 3 to remove it.
installing the processor, make sure the gold triangle 4 is
✎ When
located in the upper right corner.
Figure 5-19. Removing the Processor
Reverse the preceding procedure to install the processor.
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Removal and Replacement Procedures
5.12 Display Assembly
Display Assembly
Spare Part Number Information
16.0-inch, SXGA, TFT with wireless antenna (must be used
with wireless-capable system board, spare part number
320040-001)
16.0-inch, SXGA, TFT without wireless antenna
15.0-inch, XGA, TFT
14.1-inch, XGA, TFT
13.3-inch, XGA, TFT
321941-001
310652-001
316746-001
316745-001
310651-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
5–24
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Removal and Replacement Procedures
3. Disconnect the display cable 1 from the system board
(Figure 5-20).
4. Route the display cable out of the retention clip 2 in the top
cover.
Figure 5-20. Disconnecting the Display Cable
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Removal and Replacement Procedures
5. Position the notebook so the rear panel is facing you.
6. Remove the four TM2.5 × 7.0 screws 1 that secure the left
and right hinge covers to the base enclosure (Figure 5-21).
7. Remove the left 2 and right 3 hinge covers by sliding them
toward the outside of the notebook.
hinge covers are included in the Miscellaneous
✎ The
Plastics/Hardware Kit, spare part number 310359-001.
8. Lift the display straight up 4 to remove it from the notebook.
Figure 5-21. Removing the Display Assembly
Reverse the preceding procedure to install the display assembly.
5–26
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Removal and Replacement Procedures
5.13 Top Cover
Top Cover
Spare Part Number Information
Top cover
310654-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏
Optical drive (Section 5.6)
❏
LED switch cover (Section 5.7)
❏
Keyboard (Section 5.8)
❏
Display assembly (Section 5.12)
2. Turn the notebook bottom side up with the front facing you.
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Removal and Replacement Procedures
3. Remove the following TM2.5 × 7.0 screws (Figure 5-22):
❏
Four screws along the notebook front edge 1
❏
Two screws on each side of the hard drive bay 2
❏
Three screws on the rear edge of the notebook 3
❏
One screw in the memory expansion compartment 4
❏
One screw near the fan vent 5
Figure 5-22. Removing the Top Cover Screws
5–28
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Removal and Replacement Procedures
4. Remove the following PM2.5 × 4.0 screws (Figure 5-23):
❏
Four screws in the battery bay 1
❏
Two screws in the optical drive bay 2
Figure 5-23. Removing the Top Cover Screws
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Removal and Replacement Procedures
5. Turn the notebook top side up with the front facing you.
6. Release the ZIF connector 1 to which the TouchPad cable is
connected and disconnect the TouchPad cable 2 from the
system board (Figure 5-24).
7. Disconnect the following cables:
❏
TouchPad button 3
❏
Left speaker 4
❏
Right speaker 5
Figure 5-24. Disconnecting the Top Cover Cables
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Removal and Replacement Procedures
8. Lift the top cover straight up to remove it from the base
enclosure (Figure 5-25).
Figure 5-25. Removing the Top Cover
Reverse the preceding procedure to install the top cover.
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Removal and Replacement Procedures
5.14 1394 Board
1394 Board
Spare Part Number Information
1394 board (includes cable)
310656-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
5–32
❏
Optical drive (Section 5.6)
❏
LED switch cover (Section 5.7)
❏
Keyboard (Section 5.8)
❏
Display assembly (Section 5.12)
❏
Top cover (Section 5.13)
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Removal and Replacement Procedures
2. Remove the tape 1 that secures the 1394 board cable to the
base enclosure (Figure 5-26).
3. Disconnect the 1394 board cable from the system board 2.
4. Remove the PM2.5 × 4.0 screw 3 that secures the 1394 board
to the base enclosure.
5. Remove the 1394 board 4.
Figure 5-26. Removing the 1394 Board
Reverse the preceding procedure to install the 1394 board.
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Removal and Replacement Procedures
5.15 Modem Board
Modem Board
Spare Part Number Information
Modem board
310653-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
5–34
❏
Optical drive (Section 5.6)
❏
LED switch cover (Section 5.7)
❏
Keyboard (Section 5.8)
❏
Display assembly (Section 5.12)
❏
Top cover (Section 5.13)
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Removal and Replacement Procedures
2. Remove the tape 1 that secures the modem board cable to the
system board (Figure 5-27).
3. Disconnect the modem board cable from the system board 2.
4. Remove the two PM2.0 × 4.5 screws 3 that secure the
modem board to the system board.
5. Remove the modem board 4 from the system board.
Figure 5-27. Removing the Modem Board
modem cable is included in the Miscellaneous
✎ The
Plastics/Hardware Kit, spare part number 310359-001.
Reverse the preceding procedure to install the modem board.
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Removal and Replacement Procedures
5.16 System Board
System Board
Spare Part Number Information
120 watt (for use only with models with
3.06-GHz processor, spare part number 316743-001, and
120W AC adaptor, spare part number 320043-001)
325489-001
90 watt with wireless communication
320042-001
90 watt without wireless communication
320041-001
replacing the system board, ensure that the following
✎ When
components are removed from the old system board and installed
on the new system board:
■ Memory expansion boards (Section 5.5)
■ Processor (Section 5.11)
■ Modem (Section 5.15)
■ RTC battery (Section 5.17)
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏
Optical drive (Section 5.6)
❏
LED switch cover (Section 5.7)
❏
Keyboard (Section 5.8)
❏
Display assembly (Section 5.12)
❏
Top cover (Section 5.13)
2. Disconnect the 1394 board cable from the system board
(Section 5.14).
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Removal and Replacement Procedures
3. Remove the four PM2.5 × 4.0 screws 1 that secure the
system board to the base enclosure (Figure 5-28).
4. Remove the two PM2.0 × 13.0 screws 2 on each side of the
PC Card assembly that secure the system board to the base
enclosure.
5. Use the hard drive connector 3 to lift the left side of the
system board until it rests at an angle.
6. Slide the system board to the left at an angle 4 and remove it
from the base enclosure.
Figure 5-28. Removing the System Board
Reverse the preceding procedure to install the system board.
the system board is removed, the heat sink mounting
✎ When
bracket may be loose in the base enclosure. Make sure this
bracket is aligned correctly when installing the heat sink on
the system board. The heat sink mounting bracket is included
in the Miscellaneous Plastics/Hardware Kit, spare part number
310359-001.
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Removal and Replacement Procedures
5.17 Real Time Clock (RTC) Battery
RTC battery is included in the Miscellaneous
✎ The
Plastics/Hardware Kit, spare part number 310359-001.
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
5–38
❏
Optical drive (Section 5.6)
❏
LED switch cover (Section 5.7)
❏
Keyboard (Section 5.8)
❏
Display assembly (Section 5.12)
❏
Top cover (Section 5.13)
❏
System board (Section 5.16)
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Removal and Replacement Procedures
2. Remove the RTC battery from the socket on the system board
(Figure 5-29).
notebook uses a BR1225 disk cell battery. The RTC battery
✎ The
should be installed with the “+” facing up.
Figure 5-29. Removing the RTC Battery
Reverse the preceding procedure to install the RTC battery.
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6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
Height
Width
Depth
4.45 cm
35.05 cm
29.97 cm
1.75 in
13.80 in
11.80 in
Weight (varies by configuration)
16.0-inch display,
DVD-ROM device,
hard disk drive
3.45 kg
7.6 lb
Stand-alone power requirements
Nominal operating
voltage
Average operating
power
Peak operating power
Power in Standby mode
Power in Hibernation
mode
14.8 VDC
15.8 W
38 W
< 800 mW
< 100 mW
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Specifications
Table 6-1
Notebook (Continued)
Temperature
Operating
Nonoperating
10° to 35° C
–10° to 60° C
50° to 95° F
14° to 140° F
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%, 38.7° C (101.6° F) maximum wet bulb
temperature
Altitude (unpressurized)
Operating
Nonoperating
0 to 3,048 m
0 to 9,144 m
0 to 10,000 ft
0 to 30,000 ft
Shock
Operating
Nonoperating
10 G, 11 ms, half-sine
60 G, 11 ms, half-sine
Vibration
Operating
Nonoperating
0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min
sweep rate
1.0 G zero-to-peak, 10 to 500 Hz, 0.5 oct/min
sweep rate
product safety standards specify thermal limits for
✎ Applicable
plastic surfaces. The notebook operates well within this range of
temperatures.
6–2
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Specifications
Table 6-2
16.0-inch SXGA, TFT Display
Dimensions
Height
Width
Diagonal
24.00 cm
32.20 cm
40.60 cm
Number of colors
Up to 16.8 million
Contrast ratio
150:1
Brightness
120+ nit typical
9.45 in
12.68 in
16.00 in
Pixel resolution
Pitch
Format
Configuration
0.264 × 0.264 mm
1024 × 768
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power
consumption
4.20 W
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Specifications
Table 6-3
13.3-inch SXGA, TFT Display
Dimensions
Height
Width
Diagonal
20.28 cm
27.03 cm
33.79 cm
Number of colors
Up to 16.8 million
Contrast ratio
150:1
Brightness
120+ nit typical
7.98 in
10.64 in
13.30 in
Pixel resolution
Pitch
Format
Configuration
0.264 × 0.264 mm
1280 × 1024
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power
consumption
4.20 W
6–4
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Specifications
Table 6-4
Hard Drives
40 GB
20 GB
User capacity per drive1
40.0 GB
20.0 GB
Drive height
9.5 mm
9.5 mm
Drive width
70 mm
70 mm
Interface type
ATA-5
ATA-5
Seek times (typical read, including setting)
Single track
Average
Full stroke
Logical blocks3
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
78,140,160
39,070,080
16,383
16
63
16,383
16
63
Logical configuration
Cylinders
Heads
Sectors per track
11
GB = 1,073,741,824 bytes.
capability may differ.
3Actual drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the Compaq Customer
Support Center for details.
2System
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Specifications
Table 6-4
Hard Drives (Continued)
40 GB
20 GB
22,784
4
293 to 560
512
22,784
4
293 to 560
512
Buffer size3
2 MB
512 KB
Disk rotational speed
4200 rpm
4200 rpm
66.6
109 to 203
66.6
109 to 203
Physical configuration
Cylinders3
Heads
Sectors per track3
Bytes per sector
Transfer rate
Interface max (MB/s)2
Media (MB/s)3
11
GB=1,073,741,824 bytes.
capability may differ.
3Actual drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the Compaq Customer
Support Center for details.
2System
6–6
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Specifications
Table 6-5
DVD-ROM Drive
Applicable disk
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
0.59 in
Disk diameter
12 cm, 8 cm
4.72 in, 3.15 in
Disk thickness
0.12 cm
0.047 in
Track pitch
0.74 µm
Access time
Random
Full stroke
< 150 ms
< 225 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
512 KB
Data transfer rate
24X Max CD
8X Max DVD
Normal IO Mode 4 (single burst)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X
DVD rate)
16.6 MB/s
Startup time
< 12 seconds
Stop time
< 3 seconds
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Specifications
Table 6-6
CD-RW Drive
Center hole diameter
1.5 cm
0.59 in
Disk diameter
12 cm, 8 cm
4.72 in, 3.15 in
Disk thickness
0.12 cm
0.047 in
Track pitch
0.74 µm
Access time
Random
Full stroke
< 150 ms
< 225 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
128 KB
Data transfer rate
Sustained, 16X
Sustained, 4X CD-RW
Normal PIO Mode 4 (single burst)
150 KB/s
5,520 KB/s
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
6–8
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Specifications
Table 6-7
System DMA
Hardware DMA
System Function
DMA0
Available for audio
DMA1*
Entertainment audio
(default; alternate = DMA0, DMA3, none)
DMA2*
Diskette drive
DMA3
ECP parallel port LPT1
(default; alternate = DMA0, none)
DMA4
DMA controller cascading (not available)
DMA5*
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
* PC Card controller can use DMA 1, 2, or 5.
Maintenance and Service Guide
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Specifications
Table 6-8
System Interrupts
Hardware IRQ
System Function
IRQ0
System timer
IRQ1
Keyboard controller
IRQ2
Cascaded
IRQ3
COM2
IRQ4
COM1
IRQ5
Audio (default)*
IRQ6
Diskette drive
IRQ7
Parallel port
IRQ8
Real time clock (RTC)
IRQ9
Infrared
IRQ10
System use
IRQ11
System use
IRQ12
Internal point stick or external mouse
IRQ13
Coprocessor (not available to any peripheral)
IRQ14
IDE interface (hard drive and optical drive)
IRQ15
System use
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11,
✎ PC
or IRQ15. Either the infrared or the serial port may assert IRQ3 or
IRQ4.
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
6–10
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Specifications
Table 6-9
System I/O Addresses
I/O Address (hex)
System Function (shipping configuration)
000 - 00F
DMA controller no. 1
010 - 01F
Unused
020 - 021
Interrupt controller no. 1
022 - 024
Opti chipset configuration registers
025 - 03F
Unused
02E - 02F
87334 “Super I/O” configuration for CPU
040 - 05F
Counter/timer registers
044 - 05F
Unused
060
Keyboard controller
061
Port B
062 - 063
Unused
064
Keyboard controller
065 - 06F
Unused
070 - 071
NMI enable/real time clock
072 - 07F
Unused
080 - 08F
DMA page registers
090 - 091
Unused
092
Port A
093 - 09F
Unused
0A0 - 0A1
Interrupt controller no. 2
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Specifications
Table 6-9
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
0A2 - 0BF
Unused
0C0 - 0DF
DMA controller no. 2
0E0 - 0EF
Unused
0F0 - 0F1
Coprocessor busy clear/reset
0F2 - 0FF
Unused
100 - 16F
Unused
170 - 177
Secondary fixed disk controller
178 - 1EF
Unused
1F0 - 1F7
Primary fixed disk controller
1F8 - 200
Unused
201
Joystick (decoded in ESS1688)
202 - 21F
Unused
220 - 22F
Entertainment audio
230 - 26D
Unused
26E - 26
Unused
278 - 27F
Unused
280 - 2AB
Unused
2A0 - 2A7
Unused
2A8 - 2E7
Unused
2E8 - 2EF
Reserved serial port
6–12
Maintenance and Service Guide
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Specifications
Table 6-9
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0 - 2F7
Unused
2F8 - 2FF
Infrared port
300 - 31F
Unused
320 - 36F
Unused
370 - 377
Secondary diskette drive controller
378 - 37F
Parallel port (LPT1/default)
380 - 387
Unused
388 - 38B
FM synthesizer—OPL3
38C - 3AF
Unused
3B0 - 3BB
VGA
3BC - 3BF
Reserved (parallel port/no EPP support)
3C0 - 3DF
VGA
3E0 - 3E1
PC Card controller in CPU
3E2 - 3E3
Unused
3E8 - 3EF
Internal modem
3F0 - 3F7
“A” diskette controller
3F8 - 3FF
Serial port (COM1/default)
CF8 - CFB
PCI configuration index register (PCIDIVO-1)
CFC - CFF
PCI configuration data register (PCIDIVO-1)
Maintenance and Service Guide
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Specifications
Table 6-10
System Memory Map
Size
Memory Address
System Function
640 KB
00000000-0009FFFF
Base memory
128 KB
000A0000-000BFFFF
Video memory
48 KB
000C0000-000CBFFF
Video BIOS
160 KB
000C8000-000E7FFF
Unused
64 KB
000E8000-000FFFFF
System BIOS
15 MB
00100000-00FFFFFF
Extended memory
58 MB
01000000-047FFFFF
Super extended memory
58 MB
04800000-07FFFFFF
Unused
2 MB
08000000-080FFFFF
Video memory (direct access)
4 GB
08200000-FFFEFFFF
Unused
64 KB
FFFF0000-FFFFFFFF
System BIOS
6–14
Maintenance and Service Guide
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A
Connector Pin Assignments
Table A-1
RJ-45 Network Interface
Pin
Signal
Pin
Signal
1
Transmit +
5
Unused
2
Transmit –
6
Receive –
3
Receive +
7
Unused
4
Unused
8
Unused
Maintenance and Service Guide
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Connector Pin Assignments
Table A-2
RJ-11 Modem
Pin
Signal
Pin
Signal
1
Unused
4
Unused
2
Tip
5
Unused
3
Ring
6
Unused
Table A-3
Universal Serial Bus
Pin
Signal
Pin
Signal
1
+5 VDC
3
Data +
2
Data –
4
Ground
A–2
Maintenance and Service Guide
307503-003.book Page 3 Friday, April 4, 2003 3:37 PM
Connector Pin Assignments
Table A-4
Parallel
Pin
Signal
Pin
Signal
1
Strobe*
10
Acknowledge*
2
Data bit 0
11
Busy
3
Data bit 1
12
Paper out
4
Data bit 2
13
Select
5
Data bit 3
14
Auto line feed*
6
Data bit 4
15
Error*
7
Data bit 5
16
Initialize printer*
8
Data bit 6
17
Select in*
9
Data bit 7
18-25
Signal ground
*Signal is active low.
Maintenance and Service Guide
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307503-003.book Page 4 Friday, April 4, 2003 3:37 PM
Connector Pin Assignments
Table A-5
External Monitor
Pin
Signal
Pin
Signal
1
Red analog
9
+5 VDC
2
Green analog
10
Ground
3
Blue analog
11
Monitor detect
4
Not connected
12
DDC 2B data
5
Ground
13
Horizontal sync
6
Ground analog
14
Vertical sync
7
Ground analog
15
DDC 2B clock
8
Ground analog
A–4
Maintenance and Service Guide
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Connector Pin Assignments
Table A-6
Stereo Speaker/Headphone
Pin
Signal
Pin
Signal
1
Audio out
2
Ground
Table A-7
Microphone
Pin
Signal
Pin
Signal
1
Audio in
2
Ground
Maintenance and Service Guide
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B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set received with the notebook meets the
requirements for use in the country where the equipment is
purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the notebook is used. For more
information on power cord set requirements, contact a Compaq
authorized reseller or service provider.
General Requirements
The requirements listed below are applicable to all countries:
■
The length of the power cord set must be at least 1.5 meters
(5.00 feet) and a maximum of 2.0 meters (6.56 feet).
■
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the country
where the power cord set will be used.
■
The power cord set must have a minimum current capacity of
10 amps and a nominal voltage rating of 125 or 250 volts AC,
as required by each country’s power system.
■
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector, for mating with the appliance inlet on the back of
the notebook.
Maintenance and Service Guide
B–1
307503-003.book Page 2 Friday, April 4, 2003 3:37 PM
Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country
Accredited Agency
Applicable Note Number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
Sweden
SEMKO
1
Switzerland
SEV
1
B–2
Maintenance and Service Guide
307503-003.book Page 3 Friday, April 4, 2003 3:37 PM
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements
Country
Accredited Agency
Applicable Note Number
United Kingdom
BSI
1
United States
UL
2
Notes
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2
conductor size. The power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation in
the country where they will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a NEMA
5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and
registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm2 conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
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307503-003.book Page 1 Friday, April 4, 2003 3:37 PM
C
Screw Listing
This appendix provides specification and reference information
for the screws used in the notebook. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 310658-001.
Maintenance and Service Guide
C–1
307503-003.book Page 2 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-1
Torx T8 M2.5 × 7.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
24
7.0 mm
2.5 mm
5.0 mm
Where used:
1 Two screws that secure the battery bay space saver to the notebook
(documented in Section 5.3)
2 Four screws that secure the hard drive to the notebook
(documented in Section 5.3)
3 One screw that secures the optical drive to the notebook
(documented in Section 5.6)
4 Two screws that secure the LED switch cover to the notebook
(documented in Section 5.7)
Figure C-1. Torx T8 M2.5 × 7.0 Screw Location
C–2
Maintenance and Service Guide
307503-003.book Page 3 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-1
Torx T8 M2.5 × 7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
24
7.0 mm
2.5 mm
5.0 mm
Where used:
Four screws that secure the display assembly to the notebook
(documented in Section 5.12)
Figure C-2. Torx T8 M2.5 × 7.0 Screw Locations
Maintenance and Service Guide
C–3
307503-003.book Page 4 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-1
Torx T8 M2.5 × 7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
24
7.0 mm
2.5 mm
5.0 mm
Where used:
Eleven screws that secure the top cover to the notebook
(documented in Section 5.13)
Figure C-3. Torx T8 M2.5 × 7.0 Screw Location
C–4
Maintenance and Service Guide
307503-003.book Page 5 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-2
Phillips M3.0 × 4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
4
4.0 mm
3.0 mm
4.0 mm
Where used:
Four screws that secure the hard drive to the hard drive bracket
(documented in Section 5.3)
Figure C-4. Phillips M3.0 × 4.0 Screw Locations
Maintenance and Service Guide
C–5
307503-003.book Page 6 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-3
Phillips M2.0 × 4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
2
4.0 mm
2.0 mm
4.0 mm
Where used:
Two screws that secure the memory expansion compartment cover to the
notebook (documented in Section 5.5)
Figure C-5. Phillips M2.5 × 4.0 Screw Locations
C–6
Maintenance and Service Guide
307503-003.book Page 7 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-4
Phillips M2.5 × 4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
11
4.0 mm
2.5 mm
4.0 mm
Where used:
1 Four screws that secure the top cover to the base enclosure in the battery
bay (documented in Section 5.13)
2 Two screws that secure the top cover to the base enclosure in the optical
drive bay (documented in Section 5.13)
Figure C-6. Phillips M2.5 × 4.0 Screw Locations
Maintenance and Service Guide
C–7
307503-003.book Page 8 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-4
Phillips M2.5 × 4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
11
4.0 mm
2.5 mm
4.0 mm
Where used:
1 One screw that secures the 1394 board to the base enclosure
(documented in Section 5.14)
2 Four screws that secure the system board to the base enclosure
(documented in Section 5.16)
Figure C-7. Phillips M2.5 × 4.0 Screw Locations
C–8
Maintenance and Service Guide
307503-003.book Page 9 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-5
Torx T8 M2.5 × 16.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
1
16.0 mm
2.5 mm
4.0 mm
Where used:
One screw that secures the keyboard to the notebook
(documented in Section 5.8)
Figure C-8. Torx T8 M2.5 × 16.0 Screw Locations
Maintenance and Service Guide
C–9
307503-003.book Page 10 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-6
Phillips M2.0 × 4.5 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
5
4.5 mm
2.0 mm
4.0 mm
Where used:
Three screws that secure the fan to the heat sink (documented in Section 5.10)
Figure C-9. Phillips M2.0 × 4.5 Screw Locations
C–10
Maintenance and Service Guide
307503-003.book Page 11 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-6
Phillips M2.0 × 4.5 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
5
4.5 mm
2.0 mm
4.0 mm
Where used:
Two screws that secure the modem board to the system board
(documented in Section 5.11)
Figure C-10. Phillips M2.0 × 4.5 Screw Locations
Maintenance and Service Guide
C–11
307503-003.book Page 12 Friday, April 4, 2003 3:37 PM
Screw Listing
Table C-7
Phillips M2.0 × 13.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
13.0 mm
2.0 mm
4.0 mm
Where used:
Two screws that secure the system board to the base enclosure on each side of
the PC Card assembly (documented in Section 5.16)
Figure C-11. Phillips M2.0 × 13.0 Screw Locations
C–12
Maintenance and Service Guide
307503-003.book Page 1 Friday, April 4, 2003 3:37 PM
Index
1394 board
illustrated 3–6, 3–8
removal 5–32
spare part number 3–9,
5–32
1394 board cable 5–32
1394 connector 1–17
A
AC adapter, spare part number
3–12
air adapter cable, spare part
number 3–12
Application key 1–19
audio troubleshooting 2–24
auto adapter cable, spare part
number 3–12
B
base enclosure, spare part
number 3–9
battery bay 1–23
battery bay space saver
illustrated 3–6, 3–8
removal 5–5
spare part number 3–9, 5–5
battery light 1–15, 1–21
battery pack
illustrated 3–6, 3–8
removal 5–4
spare part number 3–9, 5–4
Maintenance and Service Guide
battery pack lock latches 1–23
battery pack release latch 1–23
biometrics reader, spare part
number 3–12
bottom components 1–22
C
cables, service considerations
4–2
caps lock light 1–21
CD-ROM drive, OS loading
problems 2–23
CD-RW drive, specifications
6–8
Compaq Diagnostics 2–1, 2–7
components
bottom 1–22
front 1–14
keyboard 1–18
left side 1–16
real panel 1–16
rear panel 1–16
right side 1–14
top 1–20
Computer Setup
Advanced Menu 2–5
File Menu 2–3
overview 2–1
Security Menu 2–4
Index–1
307503-003.book Page 2 Friday, April 4, 2003 3:37 PM
Index
connector pin assignments
external monitor connector
A–4
headphone jack A–5
microphone jack A–5
modem jack A–2
monitor connector A–4
network jack A–1
parallel connector A–3
RJ-11 jack A–2
RJ-45 jack A–1
speaker jack A–5
USB connector A–2
connectors, service
considerations 4–2
cursor control keys 1–19
D
DC power connector 1–17
design overview 1–24
diagnostics
configuration information
2–7
test information 2–8
disassembly sequence chart
5–2
display
illustrated 3–2
removal 5–24
spare part numbers 3–3,
5–24
specifications 6–3, 6–4
display bumper pads 3–10
display hinge screw covers
3–10
Index–2
display lid switch 1–21
display release latch 1–14
display screw covers 3–10
DMA specifications 6–9
docking station,
troubleshooting 2–18
drive indicator light 1–21
drives, preventing damage 4–3
DVD-ROM drive
OS loading problems 2–23
specifications 6–7
E
electrostatic discharge 4–4,
4–7
external monitor connector
location 1–16
pin assignments A–4
F
fan
illustrated 3–4
removal 5–21
spare part number 3–7,
5–21
features 1–11
feet
illustrated 3–10
locations 5–9
Fn key 1–19
front components 1–14
function keys 1–18
G
grounding equipment and
methods 4–6
Maintenance and Service Guide
307503-003.book Page 3 Friday, April 4, 2003 3:37 PM
Index
H
K
hard drive
illustrated 3–4
OS loading problems 2–20
removal 5–7
spare part numbers 3–5,
5–7
specifications 6–5
hard drive bay 1–17, 1–22
hard drive carrier
illustrated 3–4
removal 5–8
spare part number 3–5, 5–7
headphone jack
location 1–15
pin assignments A–5
heat sink
illustrated 3–4
removal 5–18
spare part number 3–7,
5–18
hinge covers
illustrated 3–2, 3–10
removal 5–26
keyboard
illustrated 3–2
removal 5–15
spare part numbers 3–5,
5–15
troubleshooting 2–27
keyboard (external), spare part
numbers 3–12
keyboard components 1–18
I
I/O address specifications
6–11
illustrated parts catalog 3–1
infrared port 1–16
internal keypad 1–19
interrupt specifications 6–10
Maintenance and Service Guide
L
LED switch cover
illustrated 3–2
removal 5–13
spare part number 3–3,
5–13
left side components 1–16
Logo Kit, spare part number
3–12
M
memory expansion board
removal 5–9
spare part numbers 3–12,
5–9
memory expansion
compartment 1–23
memory expansion
compartment cover
illustrated 3–2, 3–10
removal 5–10
memory map specifications
6–14
microphone jack
location 1–15
pin assignments A–5
Index–3
307503-003.book Page 4 Friday, April 4, 2003 3:37 PM
Index
Miscellaneous
Plastics/Hardware Kit
components 3–3, 3–10
spare part number 3–3,
3–11
models 1–2
modem board
illustrated 3–6, 3–8
removal 5–34
spare part number 3–9,
5–34
modem board cable 5–34
modem cable 3–2, 3–10
modem jack
location 1–17
pin assignments A–2
modem, troubleshooting 2–29
monitor connector
location 1–16
pin assignments A–4
mouse, spare part number
3–13
N
network connection lights
1–17
network jack
location 1–17
pin assignment A–1
network, troubleshooting 2–29
nonfunctioning device,
troubleshooting 2–18, 2–26
notebook specifications 6–1
num lock key 1–18
num lock light 1–21
Index–4
O
operating system loading,
troubleshooting 2–19
optical drive 1–15
illustrated 3–4
removal 5–12
spare part numbers 3–5,
5–12
optical drive bay 1–23
P
packing precautions 4–4
parallel connector
location 1–16
pin assignments A–3
parts catalog 3–1
PC Card eject button 1–15
PC Card slot 1–15
PC Card slot space saver 3–2,
3–10
PC Card Smartcard reader,
spare part number 3–13
plastic parts 4–2
pointing device,
troubleshooting 2–28
power button 1–20
power cord, spare part
numbers 3–13
power light 1–14, 1–21
power management features
1–13
power, troubleshooting 2–12
Maintenance and Service Guide
307503-003.book Page 5 Friday, April 4, 2003 3:37 PM
Index
processor
illustrated 3–4
removal 5–22
spare part numbers 3–7,
5–22
R
real time clock (RTC) battery
illustrated 3–6, 3–8
rear panel components 1–16
removal and replacement
preliminaries 4–1
procedures 5–1
right side components 1–14
RJ-11 jack
location 1–17
pin assignments A–2
RJ-45 jack
location 1–17
pin assignments A–1
S
Screw Kit, spare part number
3–13
security cable slot 1–17
security lock, spare part
numbers 3–13
serial number 3–1, 5–2
service considerations 4–2
speaker jack
location 1–15
pin assignments A–5
speakers 1–21
Maintenance and Service Guide
specifications
CD-RW drive 6–8
display 6–3, 6–4
DMA 6–9
DVD-ROM drive 6–7
hard drive 6–5
I/O addresses 6–11
interrupts 6–10
memory map 6–14
notebook 6–1
Standby light 1–14, 1–21
static shielding materials 4–7
stereo speaker jack
location 1–15
pin assignments A–5
stereo speakers 1–21
system board
illustrated 3–6, 3–8
removal 5–36
spare part numbers 3–9,
5–36
system memory map 6–14
T
tools required 4–1
top components 1–20
top cover
illustrated 3–4
removal 5–27
spare part number 3–5,
5–27
TouchPad 1–21
TouchPad buttons 1–21
transporting precautions 4–4
Index–5
307503-003.book Page 6 Friday, April 4, 2003 3:37 PM
Index
troubleshooting
audio 2–24
Compaq Diagnostics 2–7
Computer Setup 2–2
docking station 2–18
flowcharts 2–10
keyboard 2–27
modem 2–29
network 2–29
nonfunctioning device
2–18, 2–26
operating system loading
2–19
overview 2–1
pointing device 2–28
power 2–12
video 2–16
TV out connector 1–17
Index–6
U
universal serial bus (USB)
connector
location 1–17
pin assignments A–2
V
vent 1–22
video troubleshooting 2–16
volume control buttons 1–15
W
Windows logo key 1–19
wireless LAN activity light
1–20
workstation precautions 4–5
Maintenance and Service Guide