Cub Cadet 190- 670-100, 190-678

Operator’s Manual
Twin Rear Bagger Kit
IMPORTANT: Read safety rules and instructions carefully
This unit is equipped with an internal combustion engine and should not be used on or near any unimproved forest-covered,
brush-covered or grass-covered land unless the engine’s exhaust system is equipped with a spark arrester meeting applicable local or state
laws (if any). If a spark arrester is used, it should be maintained in effective working order by the operator. In the State of California the
above is required by law (Section 4442 of the California Public Resources Code). Other states may have similar laws. Federal laws apply
on federal lands. A spark arrester for the muffler is available through your Cub Cadet dealer or contact the service department, P.O. Box
361131 Cleveland, Ohio 44136-0019.
Cub Cadet LLC., P.O. Box 361131, Cleveland, Ohio 44136-0019
FORM NO. 769-00657
Important Safe Operation Practices................................................................... 3
Loose Parts ....................................................................................................... 6
Assembly & Operation ....................................................................................... 7
Parts List............................................................................................................ 10
Warranty............................................................................................................ 12
This Operator’s Manual is an important part of your new lawn tractor. It will help you assemble, prepare and
maintain the unit for best performance. Please read and understand what it says.
Before you start assembling your new equipment, please locate the model plate on the
equipment and copy the information from it in the space provided below. The information on the
model plate is very important if you need help from our Customer Support Department or an
authorized dealer.
You can locate the model number in the front, left portion of the plastic grass catcher cover. A sample
model plate is explained below. For future reference, please copy model number and serial number of
the tractor accessory in the space below.
P. O. BOX 361131
Copy the model number here:
Copy the serial number here:
If you have difficulty assembling this product or have any questions regarding the controls, operation or
maintenance of this unit, please call the customer support department.
Call 1-877-282-8684 to reach the Customer Dealer Referral Line. Please have your unit’s model
number and serial number ready when you call. See previous section to locate this information.
You will be asked to enter the serial number in order to process your call.
For more details about your unit, visit our website at
WARNING: This symbol points out important safety instructions which, if not followed, could endanger
the personal safety and/or property of yourself and others. Read and follow all instructions in this manual
before attempting to operate this machine. Failure to comply with these instructions may result in personal
injury. When you see this symbol—heed its warning.
WARNING: The Battery and Engine Exhaust contains chemicals known to the State of California
to cause cancer, birth defects or other reproductive harm. The battery and posts contain lead;
wash hands after handling.
WARNING: This machine was built to be operated according to the rules for safe operation in this
manual. As with any type of power equipment, carelessness or error on the part of the operator can result in
serious injury. This machine is capable of amputating hands and feet and throwing objects. Failure to
observe the following safety instructions could result in serious injury or death.
General Operation
12. A missing or damaged discharge cover can cause blade
contact or thrown object injuries.
13. Stop the blade(s) when crossing gravel drives, walks, or
roads and while not cutting grass.
14. Watch for traffic when operating near or crossing
roadways. This machine is not intended for use on any
public roadway.
15. Do not operate the machine while under the influence of
alcohol or drugs.
16. Mow only in daylight or good artificial light.
17. Never carry passengers.
18. Disengage blade(s) before shifting into reverse. Back up
slowly. Always look down and behind before and while
backing to avoid a back-over accident.
19. Slow down before turning. Operate the machine
smoothly. Avoid erratic operation and excessive speed.
20. Disengage blade(s), set parking brake, stop engine and
wait until the blade(s) come to a complete stop before
removing grass catcher, emptying grass, unclogging
chute, removing any grass or debris, or making any
21. Never leave a running machine unattended. Always turn
off blade(s), place transmission in neutral, set parking
brake, stop engine and remove key before dismounting.
22. Use extra care when loading or unloading the machine
into a trailer or truck. This unit should not be driven up or
down ramp(s), because the unit could tip over, causing
serious personal injury. The unit must be pushed
manually on ramp(s) to load or unload properly.
23. Muffler and engine become hot and can cause a burn. Do
not touch.
24. Check overhead clearances carefully before driving
under low tree branches, wires, door openings etc.,
where the operator may be struck or pulled from the unit,
which could result in serious injury.
25. Disengage all attachment clutches, depress the brake
pedal completely and shift into neutral before attempting
to start engine.
26. Your machine is designed to cut normal residential grass
of a height no more than 10”. Do not attempt to mow
through unusually tall, dry grass (e.g., pasture) or piles of
dry leaves. Dry grass or leaves may contact the engine
exhaust and/or build up on the mower deck presenting a
potential fire hazard.
Read, understand, and follow all instructions on the
machine and in the manual(s) before attempting to
assemble and operate. Keep this manual in a safe place
for future and regular reference and for ordering
replacement parts.
2. Be familiar with all controls and their proper operation.
Know how to stop tractor and disengage controls quickly.
3. Never allow children under 14 years old to operate this
machine. Children 14 years old and over should read and
understand the operation instructions and safety rules in
this manual and should be trained and supervised by a
4. Never allow adults to operate this machine without proper
5. To help avoid blade contact or a thrown object injury,
keep bystanders, helpers, children and pets at least 75
feet from the machine while it is in operation. Stop
machine if anyone enters the area.
6. Thoroughly inspect the area where the equipment is to be
used. Remove all stones, sticks, wire, bones, toys, and
other foreign objects which could be picked up and
thrown by the blade(s). Thrown objects can cause
serious personal injury.
7. Plan your mowing pattern to avoid discharge of material
toward roads, sidewalks, bystanders and the like. Also,
avoid discharging material against a wall or obstruction
which may cause discharged material to ricochet back
toward the operator.
8. Always wear safety glasses or safety goggles during
operation and while performing an adjustment or repair to
protect your eyes. Thrown objects which ricochet can
cause serious injury to the eyes.
9. Wear sturdy, rough-soled work shoes and close-fitting
slacks and shirts. Loose fitting clothes and jewelry can be
caught in movable parts. Never operate this machine in
bare feet or sandals.
10. Be aware of the mower and attachment discharge
direction and do not point it at anyone. Do not operate the
mower without the discharge cover or entire grass
catcher in its proper place.
11. Do not put hands or feet near rotating parts or under the
cutting deck. Contact with the blade(s) can amputate
hands and feet.
27. Use only accessories and attachments approved for this
machine by the machine manufacturer. Read,
understand and follow all instructions provided with the
accessory or attachment.
28. Data indicates that operators, age 60 years and above,
are involved in a large percentage of tractor-related
injuries. These operators should evaluate their ability to
operate the tractor safely enough to protect themselves
and others from serious injury.
29. If situations occur which are not covered in this manual,
use care and good judgment. Contact your Yard-Man
dealer for assistance.
dump cart, lawn roller, etc.) on slopes greater than 5
degrees. When going down hill, the extra weight tends to
push the tractor and may cause you to loose control. (e.g.
tractor may speed up, braking and steering ability are
reduced, attachment may jack-knife and cause tractor to
Slope Operation
Slopes are a major factor related to loss of control and tipover accidents which can result in severe injury or death. All
slopes require extra caution. If you cannot back up the slope
or if you feel uneasy, do not mow it.
For your safety, use the slope gauge included as part of this
manual to measure slopes before operating this unit on a
sloped or hilly area. If the slope is greater than 15 degrees as
shown on the slope gauge, do not operate this unit on that
Mow up and down slopes, not across. Exercise extreme
caution when changing direction on slopes.
Watch for holes, ruts, bumps, rocks, or other hidden
objects. Uneven terrain could overturn the machine. Tall
grass can hide obstacles.
Use slow speed. Choose a low enough speed setting so
that you will not have to stop or shift while on the slope.
Tires may lose traction on slopes even though the brakes
are functioning properly. Always keep machine in gear
when going down slopes to take advantage of engine
braking action.
Follow the manufacturer’s recommendations for wheel
weights or counterweights to improve stability of the
machine. Use extra care with grass catchers or other
attachments. These can change stability of the machine.
Keep all movement on the slopes slow and gradual. Do
not make sudden changes in speed or direction. Rapid
engagement or braking could cause the front of the
machine to lift and rapidly flip over backwards which
could cause serious injury.
Avoid starting or stopping on a slope. If tires lose traction,
disengage the blade(s) and proceed slowly straight down
the slope.
Do Not:
Tragic accidents can occur if the operator is not alert to
the presence of children. Children are often attracted to
the machine and the mowing activity. They do not
understand the dangers. Never assume that children will
remain where you last saw them.
a. Keep children out of the mowing area and in
watchful care of a responsible adult other than the
b. Be alert and turn machine off if a child enters the
c. Before and while backing, look behind and down
for small children.
d. Never carry children, even with the blade(s) shut
off. They may fall off and be seriously injured or
interfere with safe machine operation.
e. Use extreme care when approaching blind
corners, doorways, shrubs, trees or other objects
that may block your vision of a child who may run
into the machine.
f. Disengage the cutting blade(s) before shifting in
reverse. The “No-Cut-In Reverse” feature
emphasises not to cut in reverse and to avoid
back-over accidents; do not defeat it.
g. Keep children away from hot or running engines.
They can suffer burns from a hot muffler.
h. Remove key when machine is unattended to
prevent unauthorized operation.
Never allow children under 14 years old to operate the
machine. Children 14 years old and over should read and
understand the operation instructions and safety rules in
this manual and should be trained and supervised by a
Do not turn on slopes unless necessary; then, turn slowly
and gradually downhill, if possible.
Do not mow near drop-offs, ditches or embankments.
The mower could suddenly turn over if a wheel is over the
edge of a cliff, ditch, or if an edge caves in.
Do not try to stabilize the machine by putting your foot on
the ground.
Do not use a grass catcher on steep slopes.
Do not mow on wet grass. Reduced traction could cause
Do not shift to neutral and coast downhill. Over-speeding
may cause the operator to lose control of the machine
resulting in serious injury or death.
Do not tow heavy pull behind attachments (e.g. loaded
Tow only with a machine that has a hitch designed for
towing. Do not attach towed equipment except at the
hitch point.
Follow the manufacturers recommendation for weight
limits for towed equipment and towing on slopes.
Never allow children or others in or on towed equipment.
On slopes, the weight of the towed equipment may cause
loss of traction and loss of control.
Travel slowly and allow extra distance to stop.
Do not shift to neutral and coast downhill.
Safe Handling Of Gasoline
To avoid personal injury or property damage use extreme
care in handling gasoline. Gasoline is extremely
flammable and the vapors are explosive. Serious
personal injury can occur when gasoline is spilled on
yourself or your clothes which can ignite. Wash your skin
and change clothes immediately.
a. Use only an approved gasoline container.
b. Never fill containers inside a vehicle or on a truck
or trailer bed with a plastic liner. Always place
containers on the ground away from your vehicle
before filling.
c. When practical, remove gas-powered equipment
from the truck or trailer and refuel it on the ground.
If this is not possible, then refuel such equipment
on a trailer with a portable container, rather than
from a gasoline dispenser nozzle.
d. Keep the nozzle in contact with the rim of the fuel
tank or container opening at all times until fueling
is complete. Do not use a nozzle lock-open
e. Extinguish all cigarettes, cigars, pipes and other
sources of ignition.
f. Never fuel machine indoors.
g. Never remove gas cap or add fuel while the
engine is hot or running. Allow engine to cool at
least two minutes before refueling.
h. Never over fill fuel tank. Fill tank to no more than
½ inch below bottom of filler neck to allow space
for fuel expansion.
i. Replace gasoline cap and tighten securely.
j. If gasoline is spilled, wipe it off the engine and
equipment. Move unit to another area. Wait 5
minutes before starting the engine.
k. To reduce fire hazards, keep machine free of
grass, leaves, or other debris build-up. Clean up
oil or fuel spillage and remove any fuel soaked
l. Never store the machine or fuel container inside
where there is an open flame, spark or pilot light
as on a water heater, space heater, furnace,
clothes dryer or other gas appliances.
m. Allow a machine to cool at least 5 minutes before
General Service
Never run an engine indoors or in a poorly ventilated
area. Engine exhaust contains carbon monoxide, an
odorless, and deadly gas.
Before cleaning, repairing, or inspecting, make certain
the blade(s) and all moving parts have stopped.
Disconnect the spark plug wire and ground against the
engine to prevent unintended starting.
Periodically check to make sure the blades come to
complete stop within approximately (5) five seconds after
operating the blade disengagement control. If the blades
do not stop within the this time frame, your unit should be
serviced professionally by an authorized dealer.
Check brake operation frequently as it is subjected to
wear during normal operation. Adjust and service as
Check the blade(s) and engine mounting bolts at
frequent intervals for proper tightness. Also, visually
inspect blade(s) for damage (e.g., excessive wear, bent,
Replace the blade(s) with the original equipment
manufacturer’s (O.E.M.) blade(s) only, listed in this
manual. “Use of parts which do not meet the original
equipment specifications may lead to improper
performance and compromise safety!”
Mower blades are sharp. Wrap the blade or wear gloves,
and use extra caution when servicing them.
Keep all nuts, bolts, and screws tight to be sure the
equipment is in safe working condition.
Never tamper with the safety interlock system or other
safety devices. Check their proper operation regularly.
After striking a foreign object, stop the engine, disconnect
the spark plug wire(s) and ground against the engine.
Thoroughly inspect the machine for any damage. Repair
the damage before starting and operating.
Never attempt to make adjustments or repairs to the
machine while the engine is running.
Grass catcher components and the discharge cover are
subject to wear and damage which could expose moving
parts or allow objects to be thrown. For safety protection,
frequently check components and replace immediately
with original equipment manufacturer’s (O.E.M.) parts
only, listed in this manual. “Use of parts which do not
meet the original equipment specifications may lead to
improper performance and compromise safety!”
Do not change the engine governor settings or overspeed the engine. The governor controls the maximum
safe operating speed of the engine.
Maintain or replace safety and instruction labels, as
Observe proper disposal laws and regulations for gas,
oil, etc. to protect the environment.
Your Responsibility
Restrict the use of this accessory and the tractor to persons who read, understand and follow the warnings and
instructions in this manual and on the machine.
IMPORTANT: Models 190-670
and 190-678 Twin Rear Bagger Kits are grass collection systems designed
for use on Cub Cadet Lawn Tractors equipped with 38-inch/42-inch cutting deck and 46-inch cutting deck
respectively. These will NOT mount, nor operate safely or properly, on any other tractor regardless of the
tractor’s compatibility with similar accessories.
The grass catcher kit is shipped with following loose parts in the carton. Please remove all loose parts from the
carton before discarding it. Compare with Figure 1 to check that no parts are missingfrom the kit or have been
misplaced during unpacking.
Chute Tube
Grasscatcher Cover
Support Tube
(attached to cover)
Grass Bag
Discharge Chute
Clevis Pin &
Hairpin Clip
For decks with grasscatcher
pin not pre-installed
(Model 678 only)
Figure 1
The loose parts consist of:
One Chute Tube
One Discharge Chute Assembly
One Set of Blades (Model 678 only)
Two Grass Bag Assemblies
One Grass Catcher Cover Assembly
One Mounting Bracket Assembly w/ Clevis Pin & Hairpin Clip
One set of grasscatcher pin (G) and lock nut (H).
NOTE: References to LEFT, RIGHT , FRONT and
REAR of the tractor are from the operator’s position.
• Before assembly, place the tractor on a firm and
level surface, disengage the PTO, stop the tractor
engine and set the parking brake.
IMPORTANT:There are two holes in the clevis pin. Be
sure to insert the hairpin clip in the upper hole to
properly secure the bracket assembly to the hitch plate.
Attaching the Grasscatcher Cover and Bags
Mounting Bracket Assembly
NOTE: For convenience, pivot the seat forward and
leave it in that position until the grass collector is fully
mounted and assembled.
Slide the support tube down through the holes in
the left side of the mounting bracket assembly. Use
the inside hole on the bracket assembly regardless
of what size deck your tractor is equipped with. See
Figure 4.
Remove the hairpin clip and clevis pin from the rear
of the mounting bracket assembly.
Position the hooked ends of the bracket assembly
to the outside of the hitch plate and over the
shoulder bolts. See Figure 2.
Clevis Pin
Bell Washer
Click Pin
Bracket Assembly
Hitch Plate
Figure 4
Figure 2
Reinsert the clevis pin through the aligned holes in
both the bracket assembly and the hitch plate and
secure with the hairpin clip. See Figure 3.
Place the grasscatcher cover assembly in position
so that the support tube rests on the right side of
the mounting bracket assembly. Allow the plastic
cover to rest in the “open” position . See Figure 4.
Align these
Hairpin Clip
Figure 3
Figure 5
Attach the grass bags using the slots shown in
Figure 5. Close the grasscatcher cover.
Chute Deflector
Attaching the Discharge Chute
Raise the deck to its highest position.
On older models: Remove the clip, if already
installed on the deck next to the discharge chute
opening, by removing the lock nut, spring washer
and hex bolt that secure it. See Figure 6A.
Hex Lock
Retainer Strap
Figure 7
Hex Bolt
Place the deck at its lowest position.
Lock the discharge chute in position by hooking the
retainer strap over the grasscatcher pin on the
deck. See Figure 7 for the pin position.
Raise the deck back to its highest position.
Insert the curved end of chute tube into the hole in
the grass bag cover. See Figure 8.
Insert chute tube here
Figure 6
On older models: A grasscatcher pin (G in Figure
1) and nut (H in Figure 1) have been supplied in the
hardware pack. Attach these to the deck in place of
the clip just removed. Follow Figure 6B for order of
assembly. Make sure to secure the pin tightly.
Raise the chute deflector on the deck and hold it
while you position the discharge chute over the
chute opening.
Place the top rear edge of the discharge chute over
the top rear edge of the chute opening.
Push down on the discharge chute so that its front
bottom edge rolls over the bottom of the deck; then
slide the chute forward to the stop on the deck. See
Figure 7.
Figure 8
Place the lower end of the chute tube over the
discharge chute so that the two notches on the
chute tube fit into the two corresponding notches on
the discharge chute. See Figure 9.
NOTE: The retainer strap is fitted at position B on the
discharge chute. However, on older models of tractors,
you may have to change the position of the strap
depending on the location of the grasscatcher pin on
the deck. Remove the retainer strap from position B on
the discharge chute to position A or C corresponding to
the position of the grasscatcher pin at A, B or C on the
deck. See Figure 7.
Figure 9
Secure by clipping the two retainer straps of the
discharge chute to the pins on the chute tube. See
Figure 9.
Attaching Blades (Model 190-678 only)
NOTE: The hex flange nut has a right-handed thread
pattern. Do NOT attempt to force the nut in the incorrect
direction. Doing so may damage the nut and create a
safety hazard.
Remove the blades from your tractor’s cutting deck as
Remove the cutting deck from beneath the tractor,
(refer to Deck Removal in the Maintenance section of
your tractor’s operator’s manual for detailed
instructions) then gently flip the deck over to
expose its underside.
Place a block of wood between the center deck
housing baffle and the cutting blade to act as a
stabilizer. See Figure 10.
Use a 15/16" wrench to remove the hex flange nut
that secures the blade to the spindle assembly. See
Figure 10.
Hex Flange Nut
Attach the new blades from the bagger kit as follows:
Install the new blades packed with the bagger. Be
sure to install the blade with the side of the blade
marked ‘‘Bottom’’ (or with a part number stamped in
it) facing the ground when the mower is in the
operating position.
Mount the smaller of the three blades to the center
spindle. The remaining two blades are
IMPORTANT: Use a torque wrench to tighten the blade
spindle hex flange nut to between 70 foot-pounds and
90 foot-pounds.
Wood Block
Re-mount the cutting deck.
Spindle Assembly
Figure 10
Open the grass bag cover by lifting the cover up as
shown in Figure 11A. Do not remove the chute tube
assembly from the tractor.
Remove the grass bags by lifting these up and
moving the bags away from the support tube
assembly. See Figure 11B.
To empty the grass clippings at a proper disposal
sight, use the handle at the bottom of each grass
bag. Holding the bag firmly as shown below in
Figure 11C, empty the contents
A. Open cover
C. Empty bag
B. Remove bag
Figure 11
18 13
* Model 190-678 only
Model 190-678-100
Ref. No. Part No.
10. 712-3004A
11. 712-3027
12. 714-0117
13. 714-0145
14. 723-04008
15. 726-3040
16. 731-04159
17. 731-0926B
18. 736-0331
19. 736-3092
20. 742-3010
21. 742-3011
23. 783-0601
24. 783-0673
25. 783-0764
26. 783-0765
27. 864-0221
Support Bracket
Support Assembly: Grasscatcher Cover
Cover Assembly: Grasscatcher
Hex bolt: 1/4-20 x .620
Hex Bolt 5/16-18 x 0.75
Hex Bolt 1/4-20 x 0.75
Clevis Pin
Clevis Pin
Flange Lock Nut
Lock Nut 1/4-20
Hairpin Clip
Click Pin
Chute Retainer Strap
Push Nut
Discharge Chute (Model 678 only)
Discharge Chute (Model 670 only)
Catcher Tube (Model 678 only)
Catcher Tube (Model 670 only)
Bell Washer
Flat Washer
Cutting Blade (Model 678 only)
High Lift Blade (Model 678 only)
Support Bracket
Catcher Support Bracket RH
Catcher Support Bracket LH
Cross Support Bracket
Bag Assembly
The limited warranty set forth below is given by Cub Cadet
LLC with respect to new merchandise purchased and used in
the United States, its possessions and territories.
Cub Cadet LLC warrants this product against defects for a
period of two (2) years commencing on the date of original
purchase and will, at its option, repair or replace, free of
charge, any part found to be defective in materials or
workmanship. This limited warranty shall only apply if this
product has been operated and maintained in accordance
with the Operator’s Manual furnished with the product, and
has not been subject to misuse, abuse, commercial use,
neglect, accident, improper maintenance, alteration,
vandalism, theft, fire, water, or damage because of other peril
or natural disaster. Damage resulting from the installation or
use of any accessory or attachment not approved by Cub
Cadet LLC for use with the product(s) covered by this manual
will void your warranty as to any resulting damage.
Normal wear parts or components thereof are subject to
separate terms as follows: All normal wear parts or
component failures will be covered on the product for a period
of 90 days regardless of cause. After 90 days, but within the
two year period, normal wear part failures will be covered
ONLY IF caused by defects in materials or workmanship of
OTHER component parts. Normal wear parts and
components include, but are not limited to: batteries, belts,
blades, blade adapters, grass bags, rider deck wheels, seats,
snow thrower skid shoes, shave plates, auger spiral rubber,
and tires.
HOW TO OBTAIN SERVICE: Warranty service is available,
WITH PROOF OF PURCHASE, through your local authorized
service dealer. To locate the dealer in your area, check your
Yellow Pages, or contact Cub Cadet LLC at P.O. Box 361131,
Cleveland, Ohio 44136-0019, or call 1-877-282-8684, or log
on to our Web site at
This limited warranty does not provide coverage in the
following cases:
The engine or component parts thereof. These items
carry a separate manufacturer’s warranty. Refer to
applicable manufacturer’s warranty for terms and
Log splitter pumps, valves, and cylinders have a sepa
rate one year warranty.
Routine maintenance items such as lubricants, filters,
blade sharpening, tune-ups, brake adjustments, clutch
adjustments, deck adjustments, and normal
deterioration of the exterior finish due to use or
Cub Cadet LLC does not extend any warranty for
products sold or exported outside of the United States,
its possesions and territories, except those sold
through Cub Cadet LLC’s authorized channels of
export distribution.
Parts that are not genuine Cub Cadet parts are not
covered by this warranty.
Service completed by someone other than an
authorized service dealer is not covered by this
Transportation charges and service calls are not
No implied warranty, including any implied warranty of
merchantability of fitness for a particular purpose,
applies after the applicable period of express written
warranty above as to the parts as identified. No other
express warranty, whether written or oral, except as
mentioned above, given by any person or entity,
including a dealer or retailer, with respect to any product,
shall bind Cub Cadet LLC. During the period of the
warranty, the exclusive remedy is repair or replacement
of the product as set forth above.
The provisions as set forth in this warranty provide the
sole and exclusive remedy arising from the sale. Cub
Cadet LLC shall not be liable for incidental or
consequential loss or damage including, without
limitation, expenses incurred for substitute or
replacement lawn care services or for rental expenses to
temporarily replace a warranted product.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the above exclusions or
limitations may not apply to you.
In no event shall recovery of any kind be greater than the
amount of the purchase price of the product sold. Alteration
of safety features of the product shall void this warranty.
You assume the risk and liability for loss, damage, or injury to
you and your property and/or to others and their property
arising out of the misuse or inability to use the product.
This limited warranty shall not extend to anyone other than the
original purchaser or to the person for whom it was purchased
as a gift.
limited warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Cub Cadet LLC, P.O. BOX 361131 CLEVELAND, OHIO 44136-0019; Phone: 1-877-282-8684