BASIC OPERATION FRONT PANEL AND REAR PANEL DESCRIPTION eu.cyberpowersystems.com Professional Rack Mount UPS 1500VA/2200VA User Manual K01-1500E0C-02 SAFETY WARNINGS (SAVE THESE INSTRUCTIONS) This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate your UPS. This equipment can be operated by any individuals with no previous training. The socket-outlet shall be installed near the equipment and easily accessible. During the installation of this equipment it should be assured that the sum of the leakage currents of the UPS and the connected loads does not exceed 3.5mA. Attention, hazardous through electric shock. Also with disconnection of this unit from the mains, hazardous voltage still may be accessible through supply from battery. The battery supply should be therefore disconnected in the plus and minus pole at the quick connectors of the battery when maintenance or service work inside the UPS is necessary. When replacing the batteries, use batteries of the same number and type. Do not dispose of batteries in a fire, the battery may explode. Do not open or mutilate the battery or batteries, released electrolyte is harmful to the skin and eyes. ◆ Power Switch Press the power button to turn the UPS ON or OFF. ◆ Test Switch Press this button to perform a self test of your UPS. This UPS also performs a self test automatically when powered on. After the UPS passes the test, it returns to on-line operation. If the UPS fails the self-test, please recharge the battery for at least 4 hours and perform another self-test. If it fails after recharging the battery, please replace the battery. In battery mode, you can press this button to silence an audible alarm. ◆ Power ◆ AVR On Indicator This LED is illuminated when the utility condition is normal and the UPS outlets are providing “clean power”, free of surges and spikes. Indicator This LED indicates that the UPS is operating in automatic voltage regulation mode. When the led is illuminated continuously, it indicates input over-voltage and the UPS unit bucks the voltage. When the led is flashed in rotation, it indicates that the UPS unit boosts input voltage. INSTALLING YOUR UPS SYSTEM UNPACKING Inspect the UPS upon receipt. The box should contain the following:UPS Unit; Rack Mount bracket x 2; Stand x2; PowerPanel Business Edition Software Disk X 1 ; PowerPanel Software Disk X1; Serial Interface Cable (DB-9) X 2; Serial Interface to USB Adapter X 1; Telephone Cable X 1; IEC to IEC Power Cord X 4; UPS User Manual; PowerPanel Business Edition Software User Manual; PowerPanel Software User Manual. ◆ Using Battery Indicator This LED illuminates during utility failure, indicating that the battery is supplying power to the battery-power supplied outlets. ◆ Battery Level Indicator This indicator shows a visual indication of the battery charge. When battery capacity is under 20%, no indicator LED will illuminate. If the battery capacity is under 20% even after 8-hour charge, the batteries may be worn out. HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT ◆ Load 1. Insure that the equipment plugged into the battery power-supplied outlets does not exceed the UPS unit’s rated capacity (1500VA/1000W for PR1500E, 2200VA/1600W for PR2200E). If rated unit capacities are exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip. 2. If the power requirements of your equipment are listed in units other than Volt-Amps (VA), convert Watts (W) or Amps (A) into VA by doing the calculations below. Note: The below equation only calculates the maximum amount of VA that the equipment can use, not what is typically used by the equipment at any one time. Users should expect usage requirements to be approximately 60% of below value. ◆ Circuit Level Indicators This indicator shows a visual indication of the UPS load. The load indicator LED will turn orange if the load is between 80% and 100%. If the load is under 20%, no indicator LED will illuminate. Breaker Reset for Overload Protection Resettable circuit breakers provide optimal overload protection. ◆ Battery Backup and Surge Protection Outlets The UPS provides 4 battery powered and surge protected outlets for connected equipment to insure temporary uninterrupted operation during a power failure and against surges and spikes. TO ESTIMATE POWER REQUIREMENTS 1. Watts (W) x 2.0 = VA or Amps (A) x 230 = VA 2. Add the totals up for all pieces of equipment and multiply this total by 0.6 to calculate actual requirements. There are many factors that can affect the amount of power that your computer system will require. The total load that you will be placing on the battery-powered outlets should not exceed 80% of the unit’s capacity. ◆ Backup Power for Critical Loads The UPS provides 2 battery powered, surge protected outlets for the most critical connected equipment and insures temporary uninterrupted operation of connected equipment during a power failure. DIRECTIONS TO MOUNT THE UPS IN THE RACK 1. Assemble the handlebars to the rack mount brackets (ears) as shown in the figures, using the flat head screws (M4.0*8mm) provided. 2. Assemble the two ears to the both sides of the UPS enclosure as shown in the figures, using the flat head screws (M5.0*8mm) provided. 3. Install the UPS at or near the bottom of the rack. CAUTION! At least two people are required when mounting the UPS in the rack due to its weight. The battery pack may be removed while mounting it in the rack. HARDWARE INSTALLATION GUIDE 1. Your new UPS may be used immediately upon receipt. However, recharging the battery for at least four hours is recommended to insure that the battery’s maximum charge capacity is achieved. Charge loss may occur during shipping and storage. To recharge the battery, simply leave the unit plugged into an AC outlet. 2. Connect the equipment to your UPS outlets. The IEC-IEC power cords coming with the unit are used to connect your computer and monitor to the UPS. Items such as copiers, laser printers, vacuums, space heaters, or other large electrical devices should not be connected to the UPS. Please make sure that the total loads of your equipments are less than the maximum total power load of your UPS. 3. Connect the UPS and a wall outlet by using your PC power cord. Please avoid using extension cords and adapter plugs. (To maintain optimal battery charge, leave the UPS plugged in at all times.) 4. Press the UPS power button to turn it on. The “Power On” indicator will be illuminated in “Green”. 5. Install your software and accessories. To use the software, simply connect the enclosed serial interface cable to the serial port on the UPS and an open serial port on the computer. NOTE: When the UPS is overloaded, the UPS will interrupt power supply to the other 4 battery outlets and leave these 2 outlets for critical loads uninterrupted. ◆Ethernet(RJ-45) Network Protection Ports These ports are the protection for your computer network cables. IN ◆ Serial OUT Port to PC Professional Rack Mount UPS provides two serial ports to allow connection and communication between the UPS and two computers. The two serial ports allow connection and communication from the DB-9 serial or USB port on the computer to the UPS unit. These interfaces are also compatible with the UPS service provided by Windows 98, Windows ME, Windows 2000, Windows NT, Windows XP, Windows Server2003 The Primary computer (with PowerPanel Business Edition install ed) is the computer that you will use to control the UPS and make any change to the operation of the UPS. The Secondary computer (with PowerPanel installed) is unable to exhibit any control over the UPS. When there is a power failure, the Primary computer will start to shutdown after a user controlled delay. Once the Primary computer shuts down, the UPS will signal the secondary computer and initiate a shutdown. The secondary computer will then shut down. Once the secondary computer has completed its shutdown, the UPS will power off. TROUBLE SHOOTING BATTERY REPLACEMENT AND STORAGE Problem CAUTION! Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery. Service the battery under the supervision of personnel knowledgeable of batteries and their precautions. Keep unauthorized personnel away from batteries. If you have questions, contact your dealer or call the number in this manual for information on battery replacement. CAUTION! Use only the specified type of battery. See your dealer for replacement batteries. CAUTION! The battery may present the risk of electrical shock. Do not dispose of batteries in a fire, as it may explode. Follow all local ordinances regarding proper disposal of batteries. CAUTION! Do not open or mutilate the batteries. Release electrolyte is harmful to the skin and eyes and may be toxic. CAUTION! A battery can present a high risk of short circuit current and electrical shock. Take the following precautions before replacing the battery: 1. Remove all watches, rings or other metal objects. 2. Only use tools with insulated handles. 3. DO NOT lay tools or other metal parts on top of battery or any battery terminals. 4. Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground. CONTACT WITH A GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK! The likelihood of such shock will be reduced if such grounds are removed during installation and maintenance (applicable to a UPS and a remote battery supply not having a grounded circuit). 5. Batteries are consider HAZARDOUS WASTE and must be disposed of properly. Contact your local government for more information about proper disposal and recycling of batteries. 6. Turn off and unplug all connected equipment. 7. Turn the UPS off and unplug it from the AC power source. BATTERY REPLACEMENT PROCEDURE: Possible Cause Solution Recharge the battery by leaving the UPS plugged in. Contact Cyber Power Systems at email@example.com Batteries are not fully charged. The UPS does not perform expected runtime. Battery is slightly worn out. The UPS will not turn on. The on/off switch is designed to prevent damage by rapidly turning it off and on. The unit is not connected to an AC outlet. Turn the UPS off. Wait 10 seconds and then turn the UPS on. The unit must be connected to a 220-240V 50/60Hz outlet. Contact Cyber Power Systems at firstname.lastname@example.org Contact Cyber Power Systems at email@example.com Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker and then turn the UPS on. The battery is worn out. Mechanical problem. Circuit breaker is tripped due to overload. Outlets do not provide power to equipment Batteries are discharged Allow the unit to recharge for at least 4 hours. Unit has been damaged by a surge or spike. Contact Cyber Power Systems at firstname.lastname@example.org Connect the serial/USB cable to the UPS unit and an open serial port on the back of the computer. You must use the cable that came with the unit. The serial/USB cable is not connected. The serial/USB cable is connected to the wrong port. PowerPanel Business Edition or PowerPanel is inactive (all icons are gray). Try another serial/USB port of your computer. The unit is not providing battery power. The serial cable is not the cable that was provided with the unit. 1. Remove the right side front panel. Shut down your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit. You must use the cable included with the unit for the software. TECHNICAL SPECIFICATIONS 2. Remove the two retaining screws of the cable protection cover then remove the cover. 3. Disconnect the black and red cable. 4. Remove the four retaining screws. 5. Pull the battery pack out from the unit. 6. Slide a new battery pack into the unit. Assemble the screws, cover, cable and front panel in the reverse sequence of above steps. REMINDER: Recharge the unit for 4 – 8 hours to ensure the UPS performs expected runtime. STORAGE First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables connected to the UPS to avoid battery drain. To store your UPS for an extended period, cover it and store with the battery fully charged. Recharge the battery every three months to insure battery life. If the battery remains uncharged for an extended period of time, it may suffer permanent loss of capacity. Block Diagram Input AVR Switch Transformer Output Model PR1500E PR2200E Capacity (VA) Capacity (Watts) Input Input Voltage Range Frequency Range Output On Battery Output Voltage On Battery Output Frequency Overload Protection Surge Protection and Filtering Lightning / Surge Protection Network Protection Physical Total # of UPS Receptacles Maximum Dimensions Weight (Kg) Battery Sealed Maintenance Free Lead Acid Battery User Replaceable Typical Recharge Time Warning Diagnostics Indicators Audible Alarms Environmental Operating Temperature Operating Relative Humidity Communication PowerPanel Business edition Software Management Auto-Charger Auto-Restart USB SNMP/HTTP network function 1500VA 1000W 2200VA 1600W 220-240Vac 50/60 Hz Pure Sine Wave at 230Vac +/- 7% 50/60 Hz On Utility: Circuit Breaker, On Battery: internal current limiting Yes RJ45 (One In/One Out) 6 43.3cm*8.8cm*38.8cm 26.4 32.1 12V / 7AHx4 12V / 9AHx4 Yes, Hot Swappable Battery Pack 8 Hours Power On, Using Battery, AVR, Load Level, Battery Level On Battery, Low Battery, Overload, Self-test +32°F to 95°F ( 0°C to 35°C ) 0 to 95% NON-CONDENSING Windows 98/ME/2000/NT/XP, Server 2003 Yes Yes Yes Optional DEFINITIONS FOR ILLUMINATED LED INDICATORS Power On AVR Using Circuit Alarm Battery Breaker On Off Off Set Off On Slow flash Off Set Off On Rapid flash Off Set Off ON On Off Set Off Off Off On Set Two Beeps Off Off On Set Rapid Beeps On/Off On/ Off /Flash On/Off Set Long Beep Off Off On Up Long Beep Off Off Off Set Off Condition Normal AVR- Max. boost 13% of input voltage for output regulation while input voltage is from 8% to 15% under nominal. AVR- Max. boost 26% of input voltage for output regulation while input voltage is from 15% to 26% under nominal. AVR- Max. buck 11% of input voltage for output regulation while input voltage is from 8% to 26% over nominal. Utility Failure- The UPS is providing battery power to the outlets. Utility Failure- The UPS is providing battery power. Rapid beeps indicate the battery will run out of charge within a few minutes. Overload- Please turn the UPS off and unplug at least one piece of equipment from the UPS. Wait 5 seconds, reset the circuit breaker and restart the UPS. Overload- Please turn the UPS off and unplug at least one piece of equipment from the UPS. Wait 5 seconds, reset the circuit breaker and restart the UPS. Surge Protection Malfunction- Power surge has damaged the unit. Please contact CyberPower Systems. For more information, visit eu.cyberpowersystems.com or contact CyberPower Systems B.V. Flight Forum 3545,5657DW Eindhoven,The Netherlands Tel: + 31(0)40 2348170, Fax : + 31(0)40 2340314, E-MAIL: email@example.com CyberPower Systems Inc. (USA) 4241 12th Avenue East Suite 400 Shakopee, MN 55379 , Battery Charger Battery Inverter (DC/AC) U.S.A. Tel: +1 952 4039500, Fax: +1 952 4030009, E-MAIL: firstname.lastname@example.org Entire contents copyright ©2004 CyberPower Systems B.V., All rights reserved. Reproduction in whole or in part without permission is prohibited. PowerPanel and PowerPanel Plus are trademarks of CyberPower Systems (USA) Inc. CyberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects in design, assembly, materials and workmanship for two years ( battery is only one year) from the date of original purchase. Any warranty services, please contact your local dealers or distributors.