Cypress 1140 IP Phone User Manual

IP Phone 1140
User Guide
Page 1
About the IP Phone 1140
The IP Phone 1140 brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on to the network, the handset and keypad of the IP
Phone operate in the same way as a standard business telephone. You
can access additional services and features through the soft keys.
IP Phone terminal description
The IP Phone 1140 offers these features:
•
Six light-emitting diode (LED) indicator lamps
— message waiting lamp
— data waiting lamp
— mute lamp
— headset lamp
— handsfree lamp
— link lamp
•
volume control keys
•
standard telephone dialpad
•
12 feature keys
•
one soft key
•
five navigation keys
— up
— down
— left
— right
About the IP Phone 1140
Page 2
— send (located in the middle of the navigation key, this key is mapped
to execute the current function of the soft key)
•
multifield LCD screen
— adjustable contrast
— backlight
•
three audio modes
— handsfree speak and listen
— headset (autodetect support)
— handset
•
one USB port
— future support for USB mouse and keyboard
•
automatic network configuration
•
upgradeable firmware
•
wideband audio support
About the IP Phone 1140
Page 3
IP Phone 1140 components
Terminal display
The display on the IP Phone terminal has blue LED backlighting, which you
can turn on and off.
The IP Phone 1140 display has three distinct areas:
•
The upper area shows line and feature key status.
•
The middle area shows single-line information for items such as caller
number, caller name, feature prompt strings, user-entered digits, date
and time information, and telephone information.
•.
The lower area displays the labels for the soft keys.
12 About the IP Phone 1140
Page 4
IP Phone 1140 display
Terminal display
The 1140 feature keys
display on the LCD screen.
The feature key functions are:
Transfer, Conference, DND,
Voicemail, Speed Dial,
Inspect, Cell, Charge Code,
and the Auto Dial numbers.
.
Terminal indicators
The IP Phone terminal uses light-emitting diodes (LEDs) of different colors
to indicate the current state of the terminal. This table describes each color
and its associated state.
A steady indicator means that the extension or feature beside it is active. A
flashing indicator means the line is on hold or the feature is in the process of
being programmed.
Indicator
LED color
Meaning
Message waiting
Red (located on the top right
corner of the set)
Lit when a message is waiting,
or a call is missed. The light
turns off after you retrieve your
message.
Data waiting
Blue (located on the top left
corner of the set)
Lit when the terminal is on an
active call.
Headset
Red (located on the front, on
the headset key)
Lit when the headset is in use.
Handsfree
Red (located on the front, on
the handsfree key)
Lit when the handsfree mode
is active.
Terminal indicators 13
Indicator
LED color
Meaning
Mute
Red (located on the front, on
the mute key)
Link/Data
Green (located on the back
cover near the network
Ethernet jack)
Lit when the mute feature
is active. The system
administrator can configure
the mute lamp to be steady on
or blinking.
Page 5
Lit when the link is alive and
flashes to indicate activity.
IP Phone 1140 Menu Systems
Use the up or down arrow on the navigation key to scroll to items.
Labels appear next to the soft keys, in response to items selected on screen.
Logging On & Logging Off
Use this item to log in and out from the IP Phone system.
See "Logging On" and "Logging Off".
Display
Use this item to adjust the contrast level of the display.
See "Adjusting the contrast level of the display"
Feature
Use the Feature menu to access these submenus:
Language
Use the Language item to select the language used in the display.
See "Selecting the Language ".
Time
Use the Time menu to:
•
select a time zone
•
enable or disable Daylight Saving Time
Page 6
18 IP Phone 1140 menu systems
User
Use the User menu to:
•
view your user name
•
view your login type
•
enable or disable auto login feature
•
change your password
See "Using the User Menu"
.
History
Use History menu to:
•
reset the Inbox
•
reset the Outbox
See "Resetting the Inbox" and "Resetting the Outbox".
Diagnostics
Use the Diagnostics item to test the local mode.
See "Testing the Local Mode"
Menu hierarchy
.
..
18 IP Phone 1140 menu systems
Page 7
How to use the navigation keys
The IP Phone terminal has navigation keys that you use to navigate the
menus and to help you to enter text in the display. See "IP
components" (page 11) for the location of these keys.
When the menu system is active, the navigation keys behave this way:
•
up—return to the previous menu item
•
down—go to the next menu item
•
left/right—active when you can enter text. To move the cursor to the left,
press the left key. Press the right key to move the cursor to the right.
•
send key—located in the middle of the navigation keys, press to select
the menu item
19
Connecting the IP Phone to the LAN
CAUTION
Risk of equipment damage
Do not plug the IP Phone into a regular telephone jack. This
causes severe damage to the terminal. Consult your system
administrator to ensure that you plug your telephone into a
10/100BaseT Ethernet jack.
Prerequisites
•
IP Phones can be powered by an AC adapter or over a LAN. Contact
your insystem administrator to identif the correct power option.
•
See "IP Phone 1140 connectors" for the location of the
connectors on the back of the IP Phone.
Step
Action
1
Connect one end of the CAT-5 line cable to the LAN Ethernet port,
identified with a LAN icon, located on the underside of the terminal.
2
Connect the other end of the CAT-5 line cable to the IP network jack.
For a terminal sharing LAN access with a PC, connect a second
CAT-5 line cable to the PC Ethernet port located on the back of the
terminal, identified by the PC icon. Connect the other end of the
cable to the Ethernet port on the computer.
3
For a secure power connection, thread the cord around the strain
relief retaining hook and through the channel on the underside of
the terminal.
4
Secure the terminal footstand to the terminal base.
—End—
20 Connecting the IP Phone to the LAN
Page 8
IP Phone 1140 connectors
Logging On
Step
Action
1
Enter your user name. Press OK.
Note: If your user name is too long for the display (longer than 15
characters), the digits scroll to the left and an ellipsis appears to
the left of the user name.
2
Enter your password. Press OK.
Note: If you make an error, press the Clear key key to clear the feld, and then
enter your user name or password again.
You are logged on and the Menu screen appears.
—End—
Page 9
Logging Off
Step
Action
1
From the main menu, select Logoff.
2
Press Ok.
A confirmation screen appears.
3
Confirm the action.
You are logged off from the network.
—End—
Making Calls
Follow one of these procedures to make a call.
Making a call using off-hook dialing
Step
Action
1
Lift the handset from the cradle.
The primary extension is active and you hear a dial tone.
2
Use the dialpad to enter the number.
3
When the call is answered, begin speaking.
—End—
Making a call using handsfree dialing
See "IP Phone 1140 components" for the location of the handsfree key.
Step
Action
1
Press a line key.
A line is selected and you hear a dial tone.
26 Making calls
Page 10
2
Use the dialpad to enter the number.
3
When the call is answered, begin speaking.
4
For privacy, lift the handset.
5
To return to handsfree mode, press the handsfree key and place
the handset in the cradle.
The handsfree feature is active.
—End—
Making a call using predial
Step
Action
1
Before you press a line key or lift the handset, use the dialpad to
enter the number.
The number is entered into the terminal.
2
When you want to make the call, press Ok.
The number is dialed.
3
When the call is answered, begin speaking.
—End—
Editing a predialed number
Step
Action
1
Perform one of these actions.
2
•
To delete numbers that appear to the left of the cursor, press
Bkspc .
•
To delete numbers that appear to the right of the cursor, press
Delete .
Use the dialpad to enter the new number.
—End—
Page 11
Answering Calls
See "IP Phone 1140 Components" for location of the handsfee and headset keys.
Answering a call
Step
Action
1
Perform one of these actions to answer a call:
•
Lift the handset.
•
To answer a call using handsfree, press the handsfree key.
•
To answer a call while wearing a headset, press the headset key.
—End—
Answering a second call
Follow this procedure to answer a call when you are engaged in a call.
If another call comes in while the primary line is engaged, the phone sounds
and a message indicator icon on the display flashes. While the indicator is
flashing you have the opportunity to put the first call on hold and answer
the second call.
Step
Action
1
Press the hold key to put the active on hold.
2
Press the line key for the second call.
The call is answered.
—End—
Ending a Call
See "IP Phone 1140 Components"
for the location of the Goodbye key.
Step
Action
1
Perform one of these actions:
•
Return the handset to the cradle.
•
Press the goodbye key.
The call is ended.
—End—
Page 12
While on an Active Call
Using call hold
Step
Action
1
To put the call on hold, press the hold key.
The call is suspended. On the display, an indicator flashes beside
the line on which the call is held.
2
To retreive the call, press the key beside the flashing indicator in the display.
—End—
Transferring a call
Step
Action
1
During a call, press the key to which the transfer feature is assigned.
The call is put on hold and a dial tone sounds. On the display, an
indicator flashes beside the line on which the call is held.
2
Use the dialpad to enter the number to which to transfer the call.
3
When that number rings or is answered, press the transfer key again.
The call is transferred.
—End—
Using conference call
If you have the multimedia seat, you can add up to 30 calls to a conference.
Step
Action
1
During a call, press the feature key assigned as the conference key.
The call is put on hold and a dial tone sounds. On the display, an
indicator flashes beside the line on which the call is held.
2
Dial the number of the person you want to add to the call.
At this time, you can talk privately to the person you are adding, to
announce the conference.
3
Press the conference key again to merge the calls.
4
Repeat steps 2 and 3, to add more calls to the conference.
5
If you make a mistake dialing, or a party does not want to be included
in the conference, press the extension key of the conference call
to reconnect to the conference.
6
If you hang up, the other parties will stay connected until they hang up.
—End—
While on an Active Call35
Page 13
Using the mute feature
Muting prevents the transmission of sounds through the microphone.
Step
Action
1
During a call, press the mute key.
2
To turn off the feature, press the mute key again.
—End—
Using Call Forward
Step
Action
1
To activate call forward without lifting the handset, press the key to
which the forward feature is assigned.
2
Use the dialpad to enter the number of the extension to which to
forward your calls.
3
Press the forward key again. An icon appears beside the forward key.
4
To turn off call forward, press the forward key.
The feature is deactivated and the icon disappears from the display.
—End—
Adjusting the Display Contrast Level
Step
Action
1
From the main menu, select and open Display.
The Contrast screen appears.
2
Perform one of these actions:
•
To decrease the contrast, press the left navigation key.
•
To increase the contrast, press the right navigation key.
The percentage scale on the screen shows the degree of change.
The level decreases or increases each time you press the key.
3
Press Ok.
The contrast level is saved.
—End—
Page 14
Using the Features Menu
When you access the Features menu, a numbered list of the features
provisioned on each key is displayed. The number displayed indicates the
key to which the feature is assigned to your line. Features are assigned by
your system administrator, so the features you have available may differ from
those described in this User Guide.
Changing the keys to which a feature is associated does not create new
functionality.
Note: Defining the key type
Each feature key can be defined in one of two ways: Central or Local. A
feature key defined as Central can have a Centrex feature, such as Call
Forward, assigned to it. A feature key defined as Local can have a directory
entry assigned to it. By default, all feature keys are defined as Central.
Step
1
Action
From the main menu, open the Feature menu.
A list of the feature keys and their current assignments appears.
2
Select a key to change. Press Ok.
3
Select Assign and Press Ok.
.
If the key you selected in step 2 is assigned to a Centrex feature,
these soft key labels appear: Key Type and Autoscroll.
If the selected key is assigned to a local feature, these soft key labels
appear: Key Type and Feature.
4
Highlight Key Type and press OK.
The Key Type screen appears. A check mark appears beside the
type currently assigned to the key.
5
6
Perform one of these actions:
•
To change Central to Local, select Local.
•
To change Local to Central, select Central.
Press Ok.
Page 15
Using the Features Menu
Enabling or disabling autoscroll
If autoscroll is enabled, the IP Phone automatically directs you to the screen
for the active feature. For example, if your secondary Directory Number
(DN) is configured on screen two, and you receive a call to that number, the
feature screens scroll to page two. You can answer the call immediately
without searching for the screen.
Step
Action
1
From the main menu, highlight the Feature menu and press Ok.
2
Select a Feature and press OK. Highlight Assign and press Ok.
3
From the Assign menu, select AutoScroll. Press Ok.
4
Perform one of these actions:
6
•
To enable autoscroll, select Enable. (Recommended)
•
To disable autoscroll, select Disable.
Press Ok.
—End—
Labeling a feature key
Step
Action
1
From the main menu, open the Feature menu. Select a menu item.
2
From the Feature menu, select and open Label.
3
Press Clear to delete the current label if necessary.
4
Use the dialpad to enter the new label.
5
To correct the label, press Bkspc.
6
When you have correctly entered the new label, press Ok.
—End—
.
Page 16
Using the Features Menu
Enabling or disabling auto hide
. enable the auto hide feature, only those features that are
When you
available appear in the display. Feature availability depends on the state of
the terminal and administrator settings.
Step
Action
1
From the main menu, open the Feature menu. Select a menu item.
2
Select and open Options.
3
From the Options menu, select and open Auto Hide.
4
Perform one of these actions:
5
.
•
To enable auto hide, select Enable. (Recommended)
•
To disable auto hide, select Disable.
Press Ok.
—End—
Selecting the default line key
Step
Action
1
From the main menu, open the Feature menu. Select a menu item.
2
From the Feature menu, select and open Options.
3
From the Options menu, select and open Default Feature.
The Default Feature screen appears, showing a list of DN keys.
4
Scroll through the list to select the key that you want to assign as
your default line key.
5
Press Ok.
—End—
Resetting the feature key to the default settings
.
Step
Action
1
From the main menu, open the Feature menu. Select a menu item.
2
From the Feature menu, select and open Reset.
The Reset screen appears.
3
Press Yes.
—End—
Page 17
Selecting the Language
Step
Action
1
From the main menu, select and open Language.
A list of available languages appears.
2
Scroll through the list and select your preferred language.
3
Press Ok.
—End—
Using the Time Menu
Setting the time zone
Follow this procedure to select the time zone.
Step
Action
1
From the main menu, open the Time menu.
2
From the Time menu, select and open Hours from GMT.
3
Scroll through the list and select the time zone.
4
Press Ok.
The time displayed changes to that of the selected zone.
—End—
Enabling Daylight Saving Time
Step
Action
1
From the main menu, open the Time menu.
2
From the Time menu, select and open Daylight Saving.
The Daylight Saving screen appears.
3
Select On.
4
Press Ok.
Daylight Saving Time is enabled. The word On appears with a check
mark beside it to indicate the feature is enabled.
—End—
Page 18
60 Using the Time menu
Disabling Daylight Saving Time
Step
Action
1
From the main menu, open the Time menu.
2
From the Time menu, select and open Daylight Saving.
3
Select Off.
Daylight Saving Time is disabled. The word Off appears in the
display, with a check mark beside it.
—End—
Setting the time format
Follow this procedure to set the time format the terminal uses to display the
current time. The time format choices are:
•
12-hour clock
•
French
•
24-hour clock
Step
Action
1
From the main menu, open the Time menu.
2
From the Time menu, select and open Time Format.
3
Scroll through the Time Format options to select the format you want.
A check mark appears beside the format currently in use.
4
To enable a format, select it, and press Ok.
—End—
Setting the date format
Follow this procedure to set the date format the terminal uses to display
the current date. When month (mmm) is selected, the display shows an
abbreviated name, Oct for example, and not a number.
The date format choices are:
•
ddmmm
•
mmmdd
•
mm/dd
•
dd/mm
Page 19
60 Using the Time Menu
Step
Action
1
From the main menu, open the Time menu.
2
From the Time menu, select and open Date Format.
3
Scroll through the Date Format options to select the format you want.
4
To enable a format, select it, and press Ok.
A check mark appears beside the option to indicate that it is enabled.
The date is displayed in the selected format. You return to the
previous screen.
—End—
Resetting the default time
.
Step
Action
1
From the main menu, open the Time menu.
2
Form the Time menu, select and open Reset.
A confirmation screen appears.
3
Confirm the action.
—End—
Using the User Menu
Viewing your user name
Step
Action
1
From the main menu, open the User menu.
2
From the User menu, select and open Username.
—End—
Page 20
60 Using the User Menu
Viewing your login type
The terminal can operate in one of two login types:
•
Unique—the ability to join a session with an m6350 Softclient is not
enabled.
•
Joint—the ability to operate in a joint session with an m6350 Softclient
is enabled.
Step
Action
1
From the main menu, open the User menu.
2
From the User menu, select and open Login Type.
The Unique screen appears. If Unique is enabled, Ok appears
above the far left soft key.
3
Press the down navigation key to view the Joint screen.
If Joint is enabled, Ok appears above the far left soft key.
—End—
Viewing, disabling, or enabling the auto login feature
Any maintenance activity, for example a firmware upgrade, forces a log off
from the network. If you enable auto login, you are automatically logged on
after the phone is available again.
Prerequisites
You must have permission to edit the auto login feature. If you have
permission, a check mark appears next to Enabled when the screen
appears.
Step
Action
1
From the main menu, open the User menu.
2
From the User menu, select and open Auto Login.
The Auto Login screen appears displaying your Auto Login profile.
3
If you have permission to edit this feature, press Ok.
The Enabled screen appears. A check mark appears if the feature
is enabled.
4
5
Perform one of these actions:
•
To enable Auto Login, select Enable. (recommended)
•
To disable Auto Login, select Disable.
Press Ok.
—End—
Using the User Menu65
Page 21
Changing your password
If you are unfamiliar with how to use the dialpad to enter text, see "Using the
dialpad to enter text" before you perform this procedure.
Step
Action
1
From the main menu, open the User menu.
2
Select and open Password.
.
The system prompts you to enter your old password.
3
Use the dialpad to enter the old password.
4
After you enter the old password, use the dialpad to enter the new
password in the same screen.
5
Press Ok.
Use the new password the next time you log on.
—End—
Testing the Local Mode
The Diagnostics menu is mainly used by an administrator for registering the
terminal with a Survivable Remote Gateway.
Follow this procedure to test the local mode.
Step
Action
1
From the main menu, open the Diagnostics menu.
2
From the Diagnostics menu, select and open Test Local Mode.
A confirmation screen appears.
3
Press Ok.
4
Press Yes.
The terminal transitions to its secondary IP address and temporarily
disconnects from the IP Client Manager.
—End—
Page 22
Performing a Firmware Upgrade
If a firmware upgrade for the IP Phone is available, the system prompts you
to upgrade when you log on. If the firmware level is between the minimum
and maximum level set by the administrator, Yes and No options appear on
the soft keys. If the terminal is below the minimum level, the only option is
yes. You cannot log on until you perform the upgrade.
While an upgrade is in progress, the terminal reboots and becomes
temporarily unavailable.
Follow this procedure to upgrade the IP Phone firmware.
Step
Action
1
From the main menu, select and open Upgrade.
The Upgrade confirmation screen appears.
2
Confirm the action.
A second confirmation screen appears.
3
Press Yes.
The firmware is downloaded.
—End—
Using the Directory
Adding or editing a directory entry
Follow this procedure to add or edit a directory entry. See "IP Phone 1140
components" for the location of the directory key.
If you are unfamiliar with how to use the dialpad to enter text, see "Using the
dialpad to enter text" before you begin this procedure.
Step
Action
1
Press the directory key to access the directory.
2
Perform one of these actions:
•
Select and open New Entry. Press Ok.
•
If you are editing an existing entry, navigate through the list to
select the entry, then press Ok.
3
From the New Entr y menu, select and open Edit Number.
4
Enter the number and press Ok.
72 Using the Directory
Page 23
The number is entered in the directory, and you return to the
New Entry menu.
5
To add or edit the surname, perform these steps:
a. From the New Entry menu, select and open Surname.
b. Use the dialpad to enter the surname.
c. Press Ok.
The surname is entered in the directory, and you return to the
New Entry menu.
6
To add or edit the first name, perform these steps:
a. From the New Entry menu, select and open First Name.
b. Use the dialpad to enter the first name.
c. Press Ok.
The first name is entered in the directory, and you return to the
New Entry menu.
7
When you finish entering or editing the information, select Save.
You are asked to confirm the action.
8
Perform one of these actions:
•
To save, press Yes.
•
To edit the information, press No.
The Resume Editing? message appears. Press Yes to edit the
information. Press No to exit the directory without saving the
information.
—End—
Deleting an entry from the directory
Follow this procedure to delete an entry from the directory. See "IP Phone
1140 components" for the location of the directory key.
Step
Action
1
Press the directory key to access the directory.
The directory opens.
2
From the directory list, select the entry you want to delete.
72 Using the directory
Page 24
3
Press Ok.
4
Press the down navigation key until the Delete option appears.
5
Press Ok.
A confirmation screen appears.
6
Press Ok and then press Yes to confirm the action.
—End—
Making a call using the directory
Follow this procedure to make a call from within the directory. See "IP
Phone 1140 components" for the location of the directory key.
Step
Action
1
Press the directory key to access the directory.
2
Select the name or number that you want to call.
3
Press Ok.
The Dial screen appears.
4
Press Ok.
The number is dialed.
—End—
Using the Inbox
The IP Phone 1140 has a dedicated fixed key for the Inbox, allowing you to view
the incoming number, name, time and date, as well as the display shown on the IP
Phone at the time of the incoming call. Call information is captured only if the
call lasts longer than two seconds.
The Inbox can store a maximum of 10 calls. When the maximum is reached,
the oldest call is dropped. Calls appear in the list in the order in which they
were received, with the most recent call at the top of the list. Use the up
and down navigation keys to scroll through the list.
A time stamp appears beside calls you receive on the same day on which you
view the Inbox; date stamp for calls that arrive prior to the day of viewing.
If no name or number was available for a call, a No Details message appears.
80 Using the Inbox
Page 25
Accessing the inbox
Step
Action
1
Press the Inbox key.
2
Select an item from the list, and press Ok.
3
Perform one of these actions:
•
Select Dial to call the number.
•
Select Display to view call information.
•
Select Store to store the number in the directory.
—End—
Resetting the inbox
.Step
Action
1
From the main menu, select and open History.
2
From the History menu, select Reset Inbox
.
A confirmation screen appears.
3
Press Yes.
—End—
Using the Outbox
The IP Phone 1140 has a dedicated fixed key for the Outbox, allowing you to view
iinformation about outgoing calls. The system logs the outgoing number, time
and date, as well as the display information if the call lasts longer than two seconds.
The Outbox can store a maximum of 10 calls. When the maximum is
reached, the oldest call is dropped. Calls appear in the list in the order in
which they were made, with the most recent call at the top of the list.
The Outbox call display consists of a time or date stamp and a name or
number. A time stamp appears beside calls you make on the same day
on which you view the Outbox. A date stamp appears beside calls that
were made prior to the day of viewing. If no name or number was extracted
from the display of the outgoing call, the number dialed appears.
80 Using the Outbox
Page 26
Accessing the outbox
Step
Action
1
Press the Outbox key.
2
Select an item from the list, and press Ok.
3
Perform one of these actions:
•
Select Dial to call the number.
•
Select Display to view call information.
•
Select Store to store the number in the directory.
—End—
Resetting the outbox
Step
Action
1
From the main menu, select and open History.
2
From the History menu, select Reset Outbox.
A confirmation screen appears.
3
Press Yes.
The calls in the Outbox are deleted. You return to the previous menu.
—End—
Page 27
Using the Dialpad to Enter Text
Step
Action
1
To enter text, find the number key associated with the letter you want
to enter, and perform one of these actions:
•
To enter the first letter, press the key once.
•
To enter the second letter, press the key twice.
•
To enter the third letter, press the key three times.
The letter appears on the display.
Diagram for Special Characters
Document Release: C4 2007_012007
Copyright 2007 Cypress Communications. All rights reserved.