Dacor dct3655 Cooktop User Manual

Use and C are Manual
Distinctive Series Cooktop
Model DCT365S
Ta b l e o f C o n t e n t s
Important Safety Instructions........................... 1
Getting to Know Your Cooktop....................... 4
Setting Up Your Cooktop................................ 5
Operating Your Cooktop................................ 6
Care and Cleaning....................................... 8
Before You Call for Service........................... 11
Warranty and Service................................. 12
Warranty Card............................... Back Cover
Part No. 106926 Rev. A
© 2010 Dacor, all rights reserved
Important Safety Instructions
Installer: Leave these instructions with the appliance.
Important Information About
Safety Instructions
Consumer: Read this use and care manual completely before using this appliance. Save it for future
reference. It contains important use and care information. Keep your sales receipt or canceled check.
Proof of original purchase date is required for warranty service.
The Important Safety Instructions and warnings in this manual are not meant to cover all possible problems and situations that can occur. Use
common sense and caution when installing, maintaining or operating this or any other appliance.
For service and warranty information, see page 12.
Always contact the Dacor Customer Service Team
about problems or situations that you do not understand.
If you have any questions (other than warranty
questions), call:
Dacor Customer Service
Safety Symbols and Labels
(800) 793-0093 (U.S.A. and Canada)
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time
DANGER
Web site: www.Dacor.com
Have the complete model and serial number identification of your cooktop ready. Record these numbers
below for easy access. The numbers are found on a
label on the under side of the chassis.
Immediate hazards that WILL result in severe personal
injury or death.
Model number ______________________________
Hazards or unsafe practices that COULD result in severe
personal injury or death.
warning
Serial number ______________________________
caution
Date of purchase ____________________________
Since we continuously improve the quality and performance of our products, we may make changes
to the appliance without updating this manual. Visit
www.Dacor.com to download the latest version of
this manual.
Hazards or unsafe practices that COULD result in minor
personal injury or property damage.
DANGER
IMPORTANT: If you smell gas:
• Do not use or light any appliance.
• Do not touch any electrical switch or use any electrical devices including the telephone in your building.
• From a neighbor’s phone, immediately call the gas supplier. Follow the gas supplier’s instructions.
• If you cannot contact the gas supplier, call the fire department.
IMPORTANT: To avoid the possibility of explosion or fire, do not store or use combustible, flammable or explosive
vapors and liquids (such as gasoline) inside or in the vicinity of this or any other appliance. Also keep items that could
explode, such as aerosol cans away from the cooktop. Do not store flammable or explosive materials in adjacent
cabinets or areas.
CALIFORNIA PROPOSITION 65 WARNING
warning
The burning of gas cooking fuel generates some
by-products that are on the list of substances which
are known by the State of California to cause cancer or
reproductive harm. California law requires businesses
to warn customers of potential exposure to such
substances. To minimize exposure to these substances,
always operate this unit according to the use and care
manual, ensuring you provide good ventilation when
cooking with gas.
NEVER use this appliance as a space heater to heat or
warm the room. Doing so may result in carbon monoxide
poisoning and overheating of the appliance.
warning
NEVER cover the slots or holes anywhere on the
cooktop. Doing so blocks air flow through the cooktop
and may cause carbon monoxide poisoning. Aluminum
foil linings may also trap heat, causing a fire hazard.
Keep all slots clear of grease and grime.
READ AND SAVE
THESE INSTRUCTIONS
1
Important Safety Instructions
General Safety Precautions
To reduce the risk of fire, electric shock, serious injury or death when using your cooktop, follow basic
safety precautions, including the following:
warning
warning
• If you receive a damaged product, immediately
contact your dealer or builder. Do not install or use a
damaged appliance.
• Do not heat unopened food containers such as baby
food jars and cans. Pressure build up may cause the
container to burst and cause injury.
• Make sure that the cooktop has been properly
installed and grounded by a qualified installer
according to the accompanying installation
instructions. Have the installer show you the location
of the gas shut off valve and the power cord so that
you know where and how to turn off the gas supply
and disconnect power to the cooktop.
• Clean the cooktop thoroughly before operating it for
the first time.
• Keep flammable items, such as paper, cardboard,
plastic and cloth away from the burners and other
hot surfaces. Do not allow pot holders to touch hot
surfaces or gas burners.
• Do not wear loose or hanging apparel while using the
cooktop. Do not allow clothing to come into contact
with the cooktop and surrounding areas during and
immediately after use.
• Do not install, repair or replace any part of the
cooktop unless specifically recommended in the
literature accompanying it. A qualified service
technician should perform all other service.
• Do not use towels or bulky cloth as pot holders.
• Before performing any type of service, make sure that
the gas supply is turned off and the power cord to the
cooktop is disconnected.
• Do not hang flammable or heat sensitive objects over
the cooktop.
• If the cooktop is near a window, do not use long
curtains as window treatment. The curtains could blow
over the cooktop and create a fire hazard.
• Only use this cooktop for cooking tasks expected of
a home appliance as outlined in this manual. This
cooktop is not intended for commercial use.
• To avoid the possibility of fire, do not leave the
cooktop unattended when in use.
• DO NOT TOUCH ANY OF THE SURFACES OF THE
COOKTOP DURING OR IMMEDIATELY AFTER
USE. After use, make sure these surfaces have had
sufficient time to cool before touching them.
• Clean and maintain the cooktop regularly as
instructed in this manual. Keep the entire cooktop,
ventilation filters and cooktop hoods free of grease
that could catch fire.
• Make sure individuals who use the cooktop are able
to operate it properly.
• Use cookware only for its intended purpose. Check
the manufacture’s recommendations before use to
determine if a utensil is suitable for use on a cooktop.
Certain types of glass, ceramic and earthenware are
not suitable for use on a cooktop. Personal injury
or damage may result from the improper use of
cookware.
• Never allow anyone, including children to sit, stand or
climb on any part of the cooktop. Doing so may cause
damage, serious injury or death. Do not leave children
alone or unattended in the area around the cooktop.
Do not allow children to play with the controls or touch
other parts of the cooktop.
• Do not store items of interest to children on top of
or above the cooktop. Children could be burned or
injured while climbing on the appliance.
• Select cookware carefully. Use utensils of the proper
size, material and construction for the particular type
of cooking being done. Utensils need to be large
enough to contain the desired quantity of food without
boil-overs or spill-overs. Choose pans with easy to
hold handles that will stay cool while cooking. Do not
use utensils with loose handles. Avoid using pans that
are too heavy to lift safely.
• Do not attempt to use this appliance in the event of a
power failure. If a power failure occurs while operating
the cooktop, turn all control knobs to the OFF position.
• Do not tamper with the controls. Do not adjust or alter
any part of the cooktop unless specifically instructed
to do so in these instructions.
• Do not allow pots or pans to boil dry.
• Do not cover the burners and grates with anything
except properly selected utensils. Decorative covers
may cause a fire hazard or damage to the cooktop
if a burner is accidentally turned on with the cover in
place.
• Use extreme caution if adding water to food on a
hot cooktop. The steam can cause serious burns or
scalds.
• Use only dry pot holders when removing food and
cookware from the cooktop. Wet pot holders can
cause steam burns.
2
Important Safety Instructions
warning
warning
• Make sure that all the cooktop parts are dry before
lighting a burner.
TO REDUCE THE RISK OF INJURY TO PERSONS IN
THE EVENT OF A RANGE TOP GREASE FIRE:
• Turn the knobs to the OFF position prior to removing
them from the valve stems.
a.SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do
not go out immediately, EVACUATE AND CALL THE
FIRE DEPARTMENT.
• The cooktop should never be operated without the
knobs in place.
• Non-stick coatings, when heated, can be harmful to
birds. Remove birds to a separate, well-ventilated
room during cooking.
b.NEVER PICK UP A FLAMING PAN - you may be
burned.
c.DO NOT USE WATER, including wet dish cloths or
towels - a violent steam explosion may result.
• When deep fat frying:
◊ Be certain that the pan is large enough to contain
the desired volume of food without overflow caused
by the bubbling of the fat. Never leave a deep fat
fryer unattended.
d.Use a fire extinguisher ONLY if:
◊ You have a Class ABC extinguisher, and you
already know how to operate it.
◊ Avoid frying moist or frost-covered foods. Foods
with high water content may cause spattering or
spilling of the hot fat.
◊ The fire is small and contained in the area where it
started.
◊ Heat fat slowly, and stir together any combination
of oils and fats prior to applying heat. Utilize a deep
fat frying thermometer to avoid heating the fat to
temperatures above the flash point.
◊ You can fight the fire with your back to an exit.
◊ The fire department is being called.
caution
• This appliance is equipped with a three prong
grounding plug for your protection against possible
electric shock hazards. If only a two prong outlet is
available, it is the customer’s responsibility to have
it replaced with a dedicated, grounded three prong
electrical outlet by a licensed electrician. Do not
under any circumstances:
• Do not allow acids (citrus juices, tomato sauces, etc.)
to remain on the cooktop’s surfaces. The finish may
stain.
• Never use the cooktop surface as a cutting board.
• Do not try to remove heavy spills with a sharp object
such as a knife or metal spatula. Sharp objects may
scratch the cooktop’s surfaces.
◊ Cut or remove the third (ground) prong from the
power cord.
• Do not expose the knobs to direct flame, hot utensils
or other sources of heat.
◊ Use an adapter plug.
◊ Use an extension cord.
◊ Use a power cord that is frayed or damaged.
◊ Plug the cooktop into an electrical outlet with a
ground fault interrupter (GFI).
Power cord with three
prong grounding plug
Three prong
electrical outlet
3
Getting to Know Your Cooktop
Cooktop Features
SimmerSear™ Burner: Dacor’s exclusive precision
burner control system. Your cooktop is equipped
with one SimmerSear burner. The SimmerSear
burner has a wider range of heat settings than the
standard burners. The wider range allows you precise heat control from simmer to sear (high).
Flame-less Ignition: The cooktop generates a
spark to light a burner when you turn the knob ON.
Perma-Flame™: The Perma-Flame instant re-ignition feature automatically re-lights a burner quickly
if it goes out. With Perma-Flame, your cooking
experience is uninterrupted because the flame is reignited at the same level as when it went out.
Sealed Burners: Gaskets around the underside of
all burner bases prevent spilled liquids from leaking
into the cooktop’s internal parts.
Smart Flame™ Technology: All burners are
equipped with Dacor’s Smart Flame technology. It
reduces the temperature under the fingers of the
porcelain-coated cast iron grates. Smart-Flame
extends grate life and protects the finish.
Long Life Grates: The porcelain coated cast iron
grates support the cooking utensils during cooking.
They are removable to allow the area below and
around the burners to be cleaned easily.
Spill Tray: The spill tray catches any food that falls
through the cooktop grates.
Burner Control Indicator Lights: Each knob has
an indicator light that corresponds to the burner
that it controls. The light illuminates when a burner
is on.
A SimmerSear burner:
800-18000 BTU
B Standard burner:
2500-12000 BTU
B
C Standard burner:
1300-9000 BTU
B
Grate
A
Spill tray
C
C
Indicator light
Burner
control knob
Top View of Cooktop
4
Setting Up Your Cooktop
Grates
Burner and Grate Assembly
Gently set the grates on top of the spill tray. Put the
legs of each grate into the corresponding dimples.
warning
IMPORTANT: Each grate is different. Orient them
as shown. Each grate has a slot on the bottom that
matches up with a notch on the spill tray. The slots
on the grates all go toward the back of the cooktop.
Never attempt to operate the cooktop with any of the
burner parts removed. Assemble the burners and grates
only when the cooktop is cool.
SimmerSear Burner
Slot on
bottom
Left grate,
curved fingers
on left
1. Install the SimmerSear burner ring on the SimerSear burner base (located on the center of the
cooktop). Line up the indentations on the bottom
of the burner ring with the pins on top of the
burner base.
Center grate
Slot on
bottom
Slot on
bottom
2. Set the outer SimmerSear burner cap on top of
the burner ring. Make sure it is centered on top.
3. Set the inner SimmerSear burner cap on the
center of the burner base. Line up the ridge
on the bottom of the cap with the pins on the
center of the burner base.
Standard Burners
Right grate,
curved fingers
on right
1. Install the standard burner rings on the standard
burner bases (match sizes). Put the holes on the
edge of each ring over the igniter. Center the
tabs on the bottom of each ring in the hole in
the center of each base.
2. Install all the standard burner caps. The ridge on
the bottom of each cap must surround the top of
each ring.
Ridge on bottom
Notch
SimmerSear burner
Inner burner cap
Standard burner
STEP 3
Ridge on
bottom of
burner cap
Outer burner cap
STEP 2
STEP 2
STEP 1
Igniter hole
Burner ring
STEP 1
Burner ring top view
Igniter on burner base
Pin on
burner base
CAUTION: Top of
igniter is sharp
SimmerSear Burner Assembly
(Center Burner)
Standard Burner Assembly
5
Operating Your Cooktop
Selecting the Cookware
Lighting a Burner
warning
warning
• NEVER cover any slots or holes anywhere on the
cooktop. Doing so will block air flow through the
cooktop and may cause carbon monoxide poisoning.
Keep all slots and holes clear of grease and grime.
• To avoid the chance of fire, explosion or carbon
monoxide poisoning, do not attempt to use your
cooktop without the burners completely and properly
assembled (see page 5). The burner rings spread the
flame evenly around the burner cap. The burner rings
and burner caps must be properly seated for proper
burner lighting and operation.
• To avoid burns and scalding, always turn pan handles
to a position where they cannot be easily hit. Also,
handles should not extend over adjacent burners.
Always set utensils gently onto the grates and center
them so that they are well-balanced.
• In the interest of safety, always light the burner before
putting the cooking utensil on the grate. Turn the
burner knob to the off position before removing the
utensil. Always check the position of the control knobs
to make sure the cooktop is off when you are finished
cooking.
• Do not drag cookware across the grates. Sliding may
damage the finish. Lift utensils to reposition them. Do
not drop them on the grate.
• Cookware with rough bottoms can cause permanent
damage to the coated surfaces on the grates.
• Do not turn the knob farther than the HIGH position
until lit. Doing so may result in a burst of flame that
could cause burns or damage to the surrounding area.
• To avoid burns or fire hazard, reduce the flame level
if it extends beyond the bottom of the utensil. A flame
that extends up the sides of the utensil is potentially
dangerous.
• Do not touch any part of the burner while the igniter is
sparking. An electrical shock could result.
• Never light the burners with a match or other open
flame.
• If the gas does not ignite after four seconds or if the
flame goes out and gas escapes, turn the knob to the
OFF position. Open a window and allow at least five
minutes for the gas to dissipate. Repeat the lighting
procedure.
1. To light a burner, press down on the corresponding control knob and turn it slowly counterclockwise to the HIGH position (see below). As you
turn the knob, the indicator light for the burner
will come on and the burner igniters will spark.
The igniters will stop sparking when ignition for
the selected burner occurs.
For overall safety and best cooktop performance,
select the correct cooking utensil for the food being
cooked. Improperly selected cooking utensils will
not cook evenly or efficiently.
Use cookware that:
• Has flat, smooth bottoms.
2. Once the burner is lit, set the flame height to the
desired level by rotating the control knob further
counterclockwise, then place the utensil on the
grate. The thickness of the flame level indicator
on the knob edge indicates the flame setting.
• Is well balanced.
• Has tight fitting lids to keep heat, odors and
steam in.
Knob position
indicator
ON
HIGH
position
IMPORTANT: Avoid spills as much as possible. The
porcelain surfaces of the grates and burner caps are
acid-resistant but not acid-proof. Some foods can
cause permanent damage if allowed to remain on
porcelain surfaces.
Standard
Burner Knob
LOW
position
6
Area of
operation
Operating Your Cooktop
Cooking Tips
NOTE: The center burner, with it’s SimmerSear
feature, allows a higher precision of flame control.
Turning the knob further counterclockwise reduces
the flame to the simmer setting. Once in simmer
mode, only the small inner portion of the burner
operates.
Knob position
indicator
• Reduce the flame height to the minimum level
necessary to perform the desired cooking process. Food cooks just as quickly at a gentle boil
as it does at a vigorous, rolling boil. A higher boil
than is necessary wastes energy, cooks away
moisture and causes a loss in food flavor and
nutrients.
ON
LOW
position
SimmerSear
Burner Knob
For superior cooking performance and to save
energy:
• Use low or medium flame heights when cooking
in utensils that are poor conductors of heat, such
as glass, ceramic and cast iron cooking vessels.
Reduce the flame height until it covers approximately 1/3 of the utensil diameter to ensure
even heating and reduce scorching.
HIGH
position
• Minimize the amount of liquid or fat to reduce
cooking times.
Area of
operation
• Use a timer rather than repeatedly removing the
lid to check food. Doing so will decrease cooking
time and save energy.
IMPORTANT:
• Thaw foods first to reduce cooking time.
• When the cooktop is cool, the igniters may continue to spark if the control knob is set to the
LOW position. The sparking will stop when the
burner is warm. The tendency to spark when
cold can be reduced by operating the burner at a
higher flame setting for about 60 seconds. After
60 seconds, lower the flame to the desired level
for cooking. The burner will also warm up faster
if a utensil is placed on the grate. The igniters will also spark automatically if the flame is
distorted by a draft or by the household ventilation system. Eliminate any drafts or reduce the
ventilation blower speed to reduce this type of
problem.
Available Accessories
caution
To prevent damage:
• Place the optional accessories only in the position(s)
indicated below.
• Follow the heat setting instructions below.
Wok Ring (Dacor Model# AWR4): The wok ring
is a safe, convenient way to stir fry. Place it on top
of the center grate, aligning the wok ring feet with
the grate fingers. It will hold most standard sized
woks.
• To keep the burners operating properly, keep the
burner igniters, burner rings and burner caps
clean and dry. See Care and Cleaning starting
on page 8. Dirty or wet igniters will result in constant sparking, even if there is a flame present.
• The flame should burn evenly around the perimeter of the burner, except underneath each grate
support finger, where the flame height is reduced
by Dacor’s Smart-Flame feature. A normal flame
is steady and blue in color. Foreign material in
the gas line, especially in new construction, may
cause an orange flame during initial operation.
The orange color will disappear with further use.
Small yellow tips on the ends of the flames are
normal when using LP gas.
7
Care and Cleaning
Disassembly
Cleaning the Cooktop
caution
warning
There is a plastic spill protector located under each knob
to help prevent liquids from getting inside the cooktop
chassis. To prevent damage, do not remove them from
the cooktop.
• Clean only the parts of the cooktop listed in this
manual. Clean them only in the manner specified.
• To avoid dangerous fumes or damage to your
cooktop’s surfaces and accessories, use only the
types of cleaning solutions specified in this manual.
1. Turn the knobs to the OFF position.
2. For safety, disconnect the cooktop power cord
from the electrical outlet.
• To avoid electrical shock or burns, turn off the burners
and make sure that all parts are cool before cleaning.
DO NOT turn the burners on during cleaning.
3. When the cooktop is cool, remove the grates
from the top of the cooktop.
• Do not use a steam cleaner to clean the cooktop.
Steam could penetrate the electrical components
and cause a short circuit. After cleaning the burners,
reassemble all of the burner parts before attempting to
operate the cooktop.
4. Disassemble the burners: Lift the burner caps
and burner rings off of the burner bases.
• To prevent damage, do not use abrasive or corrosive
cleaners or applicators such as steel wool or scouring
pads, on any part of the cooktop unless instructed to
do so. Use only a sponge, soft cloth, fibrous or plastic
brush, or nylon cleaning pad for cleaning the surfaces
of your cooktop.
• Do not try to remove heavy spills with a sharp object
such as a knife or metal spatula. Sharp objects may
scratch your cooktop’s surfaces.
• After cleaning the burners, always dry and reassemble
the cooktop parts completely before use. See page 5.
To keep the cooktop looking and operating its best,
clean it after every use. Also, quickly wipe up spills
that occur while cooking. Be careful not to touch any
hot areas.
If you allow spills to sit on hot burner parts, they
will burn on and be very difficult to clean. Certain
types of food, such as tomatoes, citrus juices, vinegar, alcohol and milk can damage the finishes if
you allow them to stand for any length of time.
IMPORTANT: The cooktop is exposed to extremely
high temperatures. The grates are under high stress
when hot utensils are placed on them. Also, the
cooktop parts are occasionally exposed to acidic
food spill-overs. These severe operating conditions,
cause the porcelain enamel parts on your cooktop
to undergo a change in appearance over time. If
you care for and clean these parts carefully, you will
slow down, but not eliminate, the aging process.
5. Grasp each knob and pull straight up to remove.
Knob
Valve shaft
Spill protector
DO NOT remove!
8
Care and Cleaning
Cleaning the Burners and Igniters
2. Examine the burner rings and the top of the
SimmerSear burner base. Remove anything
stuck in the slots with a straightened paper clip,
wire or needle. Be careful not to scratch, deform
or damage the ring and base. Do not distort the
shape of the slots. Since the SimmerSear burner
base is not removable, it must be cleaned in
place.
caution
Use care while cleaning the igniters. The porcelain is
fragile and can crack or break.
IMPORTANT: Dirty or wet igniters may not work
properly or may not spark at all. Also the igniters may not work if any other burner parts are not
clean.
3. Clean all the burner parts, including the SimmerSear burner base, with window cleaner
or rubbing alcohol. Use a cleaning brush with
plastic bristles or a firm tooth brush. When done,
rinse the parts well with clean water. Dry all the
parts thoroughly before re-assembling them.
Check for any dirt or grime deposited on the individual burner parts, or the igniters.
1. Clean completely around the igniter, including
over and under the edge of the metal top and
porcelain base. A firm toothbrush is also ideal for
this task. Use care while cleaning because the
porcelain is fragile and can crack or break. Do
not use water to clean the igniters. If necessary,
use a small amount of rubbing alcohol to help
dissolve grime.
4. Reassemble the cooktop according to the burner
and grate assembly instructions on page 5.
Test the burners after reassembling them. If
the flame is uneven, be sure that all the burner
parts are properly positioned, then check for any
remaining dirt or grime on the burner parts or
igniter. If erratic clicking is still present, make
sure the igniter is completely dry. If the unit still
exhibits problems after drying, call your local
Dacor Authorized Service Agent.
Inner burner cap
Burner cap
Outer burner cap
Burner ring
slots
Igniter on
burner base
Burner ring
slots
Igniter on
burner base
Top of burner
base
CAUTION: Top of
igniter is sharp
Standard Burner Assembly
SimmerSear Burner Assembly
Stainless Steel Surfaces Including Spill Tray
• The spill tray and the panels surrounding it
are made of high quality stainless steel. Clean
stainless steel surfaces with the Dacor Stainless
Steel Cleaner included with your cooktop. Use it
according to the directions on the package. You
may order additional stainless steel cleaner at
www.everythingdacor.com. Order part# A302.
caution
• Always wipe stainless steel (silver colored) surfaces
with the grain. To prevent scratching, do not use
abrasive cleaners or scrubbers on stainless steel
surfaces.
• You may also clean the stainless steel surfaces
with a mild solution of detergent and warm
water. Rinse and dry with a soft, lint-free cloth.
• Use stainless steel cleaner only on stainless steel
surfaces.
Continued...
9
Care and Cleaning
Cleaning the Grates and WOK Ring
Cleaning the Knobs
caution
caution
• DO NOT use any of the cleaners listed below to clean
the burners, igniters or stainless steel surfaces.
Do not soak the knobs in water or put them in the
dishwasher.
• Do not clean the cooktop grates, burner parts or WOK
ring in a dishwasher. They will be damaged.
1. Turn the knobs to the OFF position.
2. Disconnect the cooktop power plug from the
electrical outlet.
The grates and optional WOK ring are coated with a
porcelain finish.
3. Grasp each knob and pull up to remove.
• For everyday cleaning, use
a soft cloth or non-abrasive pad with warm soapy
water to clean all of the
porcelain parts.
4. Wash the knobs with a solution of warm soapy
water. Dacor recommends hand dishwashing
liquid.
5. To replace the knobs, align the “D-shaped”
opening on the bottom of the knob with the end
of the valve shaft. Carefully push the knob on
until it stops.
• If necessary, tough stains may be removed by
applying full-strength sprays such as Simple
Green™, Ajax™ All-Purpose Cleaner or Formula
409™. To minimize wear, use the mildest cleaner
needed to get the surface clean.
IMPORTANT:
• The knob for the center burner is different
from the standard burner knobs. It has a
longer adjustment range indicator.
Longer adjustment
range indicator
SimmerSear
Burner Knob
• For extremely stubborn stains, you may use a
mildly abrasive cleaner or applicator, such as
Soft Scrub™, Bon Ami™, S.O.S.® pads or other
soap-filled steel wool pads. Use these cleaners
with extreme care and only on occasion. Extensive use of these types of abrasives will eventually damage the porcelain enamel.
Shorter adjustment
range indicator
Standard
Burner Knob
6. Connect the cooktop power plug to the electrical
outlet.
10
Before You Call for Service
Problem Solution Guide
Problem
Nothing works.
Igniters do not spark.
No flame.
Burner goes out at low setting.
May Be Caused By
Cooktop not connected to electrical power.
Check to make sure power cord is connected to electrical outlet.
Power to electrical outlet is off.
Turn on power at circuit breaker or fuse
box. Check for tripped breaker or blown
fuse.
Power outage.
Contact power company.
Power not supplied to unit.
See Nothing Works above.
Wet or dirty igniter(s).
Clean and dry igniter(s) and burner
assemblies according to Care and Cleaning section.
Igniter not working (no clicking
sound).
See Igniters do not spark above.
Wet or dirty igniter(s).
Clean and dry according to Care and
Cleaning section.
Gas is turned off.
Make sure the gas supply valve is in the
on position.
Gas supply interrupted.
Contact gas company.
Low gas pressure.
Contact gas company to have pressure
tested.
Flame is distorted, yellow or Burner parts are dirty or
very large.
clogged.
Igniters continue to spark
(click) after flame ignites.
What to Do
Clean and dry according to Care and
Cleaning section.
Burner parts are not properly
positioned.
Make sure burner is assembled according
to the Setting Up Your Cooktop section.
Cooktop set up to use a different type of gas (Natural or LP)
or set up for different altitude.
Have a qualified service technician check
to make sure that the cooktop is set up
for the type of gas and the correct altitude.
Gas regulator is not installed or
faulty.
Have a qualified service technician check
the gas regulator.
Burner is cold.
Igniters may continue to spark for up to
60 seconds when burner is cold and set
to low. See Operating Your Cooktop
section for more information on how to
minimize.
Flame distorted by air draft.
Minimize any air drafts around the cooktop. Close nearby windows.
Wet or dirty igniter(s).
Clean and dry according to Care and
Cleaning section.
Burner parts wet or dirty.
Clean and dry according to Care and
Cleaning section.
Burner parts not properly positioned.
Make sure burner is assembled according
to the Setting Up Your Cooktop section.
Power supply polarity is
reversed.
Have a licensed electrician check the
polarity of electrical outlet.
11
Warranty and Service
Getting Help
OUTSIDE THE FIFTY STATES OF THE U.S.A.,
THE DISTRICT OF COLUMBIA AND CANADA:
Before you request service, please review the
Before You Call for Service section on page 11.
If you have performed the checks in the Problem
Solution Guide and the problem has not been
remedied, please contact us at one of the numbers
below. Prior to requesting service, it is helpful to
be familiar with the warranty terms and conditions
listed in the Warranty section on this page.
LIMITED FIRST YEAR WARRANTY
For warranty repairs, call:
If your DACOR product fails to function within one
year of the original date of purchase, due to a defect
in material or workmanship, DACOR will furnish a
new part, F.O.B. factory to replace the defective
part. All delivery, installation and labor costs are the
responsibility of the purchaser. The owner must provide proof of purchase, upon request, and have the
appliance accessible for service.
Dacor Distinctive Service
What Is Not Covered
Phone: (877) 337-3226 (U.S.A. and Canada)
Business Hours: 6:00 a.m. - 4:00 p.m. Pacific Time
• Service calls to educate the customer in the
proper use and care of the product.
For non-warranty repairs, call:
• Failure of the product when used for commercial,
business, rental or any application other than for
residential consumer use.
Dacor Customer Service
Phone: (800) 793-0093 (U.S.A. and Canada)
Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time
• Replacement of house fuses or fuse boxes or
resetting of circuit breakers.
Contact us through our web site at:
• Damage to the product caused by accident, fire,
flood or other acts of God.
www.Dacor.com
At Dacor, we believe that our quality of service
equals that of our product. Should your experience
with our service network or product be different,
please contact our Customer Service Team and
share your encounter with us. We will do our utmost
to resolve the situation for you and deliver on our
Dacor promise.
• Breakage, discoloration or damage to glass,
metal surfaces, plastic components, trim, paint
or other cosmetic finish, caused by improper
usage or care, abuse or neglect.
THE REMEDIES PROVIDED FOR IN THE ABOVE
EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS
WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY
STATES OF THE UNITED STATES, THE DISTRICT
OF COLUMBIA AND CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE
LIMITED IN DURATION TO ONE YEAR FROM THE
DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL
DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR
CONSEQUENTIAL DAMAGES. NO WARRANTIES,
EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER
FOR RESALE.
If you need anything clarified, just let us know.
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR
COOKTOPS
WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA*:
FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within one
year of the original date of purchase, due to a defect
in material or workmanship, DACOR will remedy the
defect without charge to you or subsequent users.
The owner must provide proof of purchase upon
request, and have the appliance accessible for service.
Some states do not allow limitations on how long
an implied warranty lasts, or do not allow the exclusion or limitation of inconsequential damages, so
the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights,
and you may also have other rights that vary from
state to state.
*Warranty is null and void if non-ETL approved
product is transported from the U.S.
12
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NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
BUSINESS REPLY MAIL
FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA
POSTAGE WILL BE PAID BY ADDRESSEE
DACOR
ATTN WARRANTY PROCESSING DEPT
PO BOX 90070
CITY OF INDUSTRY CA 91715-9907
Please visit www.Dacor.com to activate your warranty online.
WARRANTY INFORMATION
IMPORTANT:
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Owner’s Name:
Street:
Last (Please Print or Type)
First
City:
Middle
State:
Purchase Date:
Email:
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Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Zip:
Telephone:
Dealer:
City:
State:
Zip:
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
 A. T.V. Cooking Show
 F Builder
 B. Magazine
 G. Architect/Designer
 C. Appliance Dealer Showroom
 H. Another Dacor Owner
 D. Kitchen Dealer Showroom
 I. Model Home
 E. Home Show
 J. Other
 D. Builder
 E. Other
3. For what purpose was the product purchased?
 A. Replacement only
 B. Part of a Remodel
 C. New Home
 D. Other
4. What is your household income?
 A. Under $75,000
 B. $75,000 – $100,000
 C. $100,000 – $150,000
 D. $150,000 – $200,000
 E. $200,000 – $250,000
 F. Over $250,000
5. What other brands of appliances do you have in your kitchen?
A. Cooktop
C. Dishwasher
B. Oven
D. Refrigerator
6. Would you buy or recommend another Dacor product?
 Yes
Comments:
 No
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
Web site:
Corporate phone:
www.Dacor.com
(800) 793-0093
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2. Where did you buy your Dacor appliances?
 A. Appliance Dealer
 B. Kitchen Dealer
 C. Builder Supplier
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