Datamax ST-3306 Printer User Manual

ST/SV 3210 & ST/SV 3306
Operator’s Manual
CG Triumvirate is a trademark of Agfa Corporation.
Copyright Information:
Firmware (Software) Agreement
The enclosed Firmware (Software) resident in the EPROM’s is owned by Licensor or its
suppliers and is licensed for used only on a single printer in the user’s Trade or Business.
The User agrees not to, and not to authorize or permit any other person or party to,
duplicate or copy the EPROM’s or the information contained in the EPROM’s. The
firmware (Software) is protected by applicable copyright laws and Licensor retains all
rights not expressly granted. In no event will Licensor or its suppliers be liable for any
damages or loss, including direct, incidental, economic, special, or consequential
damages, arising out of the use or inability to use the Firmware (Software).
Information in this document is subject to change without notice and does not represent a
commitment on the part of Datamax Barcode Products Corporation. No part of this
manual may be reproduced or transmitted in any form or by any means, for any purpose
other than the purchaser's personal use, without the expressed written permission of
Datamax Corporation.
All rights reserved. Printed in the United States of America.
© Copyright 2002 by Datamax Corporation
Part Number: 88-2240-01
Revision: E
Agency Compliance and Approvals:
UL1950 Information Technology Equipment
C22.2 No. 950-M93
C
US
Listed
EN60950
For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting
of a min H05VV-F cord which has a minimum 0.75 square mm diameter
conductors, provided with an IEC 320 receptacle and a male plug for the
country of installation rated 6A, 250V
Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit "HAR" markiert ist,
bestehend mindestens aus einem H05VV-F Kabel, das mindestens 0,75
Quadratmillimeter Drahtdurchmesser hat; sowie eine IEC320 Steckdose und
einen für das Land geeigneten Stecker, 6A, 250 Volt.
As an Energy Star Partner, the manufacturer has determined that this product
meets the Energy Star guidelines for energy efficiency.
The manufacturer declares under sole responsibility that this product conforms
to the following standards or other normative documents:
EMC:
EN55022 (1993) Class B
EN50082-1 (1992)
EN61000-3-2 (1995)
EN61000-3-3 (1995)
IEC 801-2 (1991), 8kV CD; 15kV AD
IEC 801-3 (1984), 3 V/m
IEC 801-4 (1988), 500V Signal Lines
1kV AC Power Lines
EN 55024 (1998) SV Model Only
Safety: This product complies with the requirements of EN 60950/A11:1997
Gost-R
FCC:
This device complies with FCC CFR 47 Part 15 Class A.
þ Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with
the instructions in this manual, it may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Important Safety Instructions:
This printer has been carefully designed to give many years of safe and
reliable performance; however, as with all types of electronic equipment,
there are some basic precautions that should taken to avoid personal
injury or damage to the printer:
Ø Carefully read the installation and operating instructions provided
with this printer.
Ø Read and follow all warning instruction labels on the printer.
Ø Place ST Model printers on a flat, firm surface; mount SV Model
printers in a flat, rigid enclosure.
Ø To protect the printer from overheating, make sure no openings on
the printer are blocked.
Ø Do not place the printer on or near a heat source.
Ø Do not use the printer near water and never spill liquid into it.
Ø Ensure that the power source meets the ratings listed on the printer;
if uncertain, check with your dealer, electrician, or utility company.
Ø Do not place the power cord where it may be walked on. Should the
power cord becomes damaged or frayed, replace it immediately.
Ø Only qualified, trained service technicians should attempt to repair
this printer.
Contents
Printer Overview
1.0 About the Printer ...........................................................1
1.0.1 Standard Features...........................................2
1.0.2 Optional Features............................................3
Getting Started
2.0 Unpacking the Printer ...................................................5
2.0.1 Inspection ........................................................6
2.0.2 Additional Requirements .................................6
Setting up the Printer
3.0 AC Voltage Configuration .............................................7
3.1 Interfacing the Printer....................................................8
3.2 Loading Ticket Stock...................................................10
3.2.1 ST Models .....................................................10
3.2.2 SV Models .....................................................12
3.3 Installing a Memory Module ........................................13
3.4 Using the Front Panel .................................................14
3.5 Resident Formats........................................................17
3.5.1 Configuration Ticket.......................................17
3.5.2 Test Pattern Ticket ........................................18
3.5.3 Internal Test Ticket ........................................19
3.6 Resetting the Printer ...................................................20
3.6.1 Warm Reset ..................................................20
3.6.2 Factory Default Reset....................................20
Adjusting and Maintaining the Printer
4.0 TOF Sensor Adjustment .............................................21
4.0.1 ST Model .......................................................22
i
4.1
4.2
4.3
4.4
4.0.2 SV Model .......................................................23
Stock ID Selections.....................................................24
Start of Print & Cut/Tear Adjustment...........................26
Operational Database Modification.............................27
4.3.1 Database Modification Example ....................30
Maintenance ...............................................................31
4.4.1 Cleaning the Printhead ..................................32
4.4.2 Cleaning the Platen Roller.............................33
4.4.3 TOF Sensor Cleaning....................................34
4.4.4 Ticket Detect Sensor Cleaning ......................35
4.4.5 Interior Cleaning ............................................36
4.4.6 Exterior Surface Cleaning..............................36
Troubleshooting
5.0 Troubleshooting Tips ..................................................37
5.1 Hex Dump Mode .........................................................41
Specifications
6.0 Specifications..............................................................43
6.1 Approved Ticket Stocks ..............................................47
Appendix A
ASCII Control Code Chart...................................................49
Appendix B
Available Fonts and Barcodes ............................................51
Appendix C
Cable Listings .....................................................................61
Appendix D
SV Model Mounting Dimensions.........................................63
ii
Warranty Information ..................................................65
Glossary ..........................................................................69
Index .................................................................................73
iii
iv
Printer Overview
1.0
About the Printer
ST (Table) Model
SV (Vertical) Model
The ST-3210, SV-3210, ST-3306 and SV-3306 printers, hereafter
referred to as ‘the printer’, blend rugged design with state-of-the-art
electronics and user-friendly features to redefine industry printer
standards.
This printer is equipped with a 32-bit microprocessor and four megabytes
of standard memory to process complicated formats quickly and easily.
Auto-detecting communication ports ensure that interfacing to the host
system is a simple task. In addition, the versatile front panel functions
and automatic loading system will speed you through all setup changes.
This manual provides all the information necessary for the daily
operation of the printer. To begin printing tickets, refer to the instructions
included with the software package you have chosen. If you wish to
write a custom program, visit our website at www.datamaxcorp.com for a
copy of the DPL Programmer’s Manual (part number 88-2051-01) and
the DTPL Programmer’s Manual (part number 88-2246-01).
ST/SV-3210 and ST/SV-3306
1
1.0.1
Standard Features
This printer offers these standard features.
Printing:
Ø
Ø
Ø
Ø
Direct Thermal printing
On-Demand and Batch printing modes
Automatic ticket loading and top of form positioning
3.375” x 11.375” Interior Fan-Fold Ticket Stock Platform (ST
Models only)
Ø Integral Tearbar
Ø Lockable Side Cover (ST Models only)
Ø DPL and DTPL programming language support
Memory:
Ø 1 MB EPROM Program Memory
Ø 4 MB DRAM Memory
Communication Interfaces:
Ø One RS-232 or RS-422 serial interface port.
Ø One Centronics type parallel interface port.
Real-Time Clock:
Ø A clock and counter circuit to keep the current time, date, and
amount of inches printed for jobs requiring a time/date stamp as part
of their format.
Scaleable Fonts:
Ø Downloadable point sizes from 4 to 999. (Varieties of typefaces are
available for use from third party vendors.)
2
ST/SV-3210 and ST/SV-3306
1.0.2
Optional Features
This printer offers these optional features.
Cutter and Tray (ST Models only):
Ø A factory-installed device that will cut stock with a maximum
thickness of .008 inch (.2 mm) and a minimum thickness of .0025
inch (.06 mm). The tray attaches to the front of the printer to collect
cut tickets, and is capable of stacking a minimum of 100, 3.5-inch
(88.9 mm) wide tickets, ranging in lengths from 2.0 inches (50.8
mm) to 5.63 inches (142.9 mm).
Flash Memory Modules:
Ø Removable, permanent storage devices for use with graphics, fonts,
and ticket formats, available in different sizes. Order according to
module size needed:
Memory Module Size
256 Kbytes
512 Kbytes
1 Mbytes
2 Mbytes
Part Number
SV Printer*
ST Printer
78-2166-01
DPO78-2443-01
78-2166-02
DPO78-2443-02
78-2166-03
DPO78-2443-03
78-2166-04
DPO78-2443-04
*A Qualified Installer is required for the installation of this option.
Roll Hanger (ST Models only):
Ø An interior mounting option allowing the printer to use 7-inch outer
diameter (177.8 mm) rolled stock wound on 2-inch (50.8 mm)
diameter cores. Order part number 12-2978-01.
External Keyboard Support:
Ø Connection for the DMX Passport™ external keyboard system. Order
part number 61-2159-xx
LAN Interface:
Ø An interface that connects the printer to most LAN networks. Order
part number 78-2278-01.
ST/SV-3210 and ST/SV-3306
3
4
ST/SV-3210 and ST/SV-3306
Getting Started
2.0
Unpacking the Printer
Inspect the shipping container(s) for damage; if evident, notify the
shipping carrier to report the nature and extent of the damage before
proceeding.
The printer is carefully packaged to avoid any damage during transit. In
order to operate the printer, you will need to remove the packaging
materials placed there for shipment. Complete the following steps prior
to connecting power or attempting to load ticket stock.
ΠCarefully open the shipping container and remove the printer.
Never rest the SV model printer “end-down” on any
surface. Damage to the connectors on the bottom of
CAUTION the printer can occur.
• Remove the printer from the plastic shipping bag.
Ž Carefully remove the tape that
extends over the Printhead Latch.
(On SV Model printers also remove
the tape that covers the interface
connectors.)
þ Note: Save all packaging materials in the event that shipping the
printer is ever required.
ST/SV-3210 and ST/SV-3306
5
2.0.1
Inspection
After removing and inspecting the printer, check the remaining contents
of the container. In addition to this manual, the following items should be
included:
Ø
Ø
Ø
Ø
Ø
Ticket Printer
Power cord
Keys (ST Models only)
Accessories CD
Special or additionally
purchased items.
2.0.2
Additional Requirements
The following items are necessary for generating printed tickets using the
printer. For advice on which stock and software is best suited for your
needs, contact your customer representative.
Ø Serial or parallel interface cable
Ø Applicable ticket stock
Ø Applicable software
6
ST/SV-3210 and ST/SV-3306
Setting up the Printer
This section details the connections, loading methods, memory module
installation, and resident ticket formats of the printer.
3.0
AC Voltage Configuration
Depending upon the configuration of the AC Selection Switch and fuse,
the printer is capable of either 115 or 230 VAC single-phase operation.
Before connecting power, check the voltage configuration: (1) locate the
AC Selection Switch and Fuse Holder (containing the fuse) on the Back
Panel, then (2) referencing the table below, ensure that the AC Selection
Switch setting and fuse rating correspond to your AC Source Voltage.
CAUTION
Failure to verify the AC Selection Switch setting and fuse
rating can result in personal injury and/or printer damage.
AC Source Voltage AC Selection Switch Required Fuse Rating
105 – 125 VAC
115 VAC
1.6 amp / 250V slow-blow
210 – 250 VAC
230 VAC
0.8 amp / 250V slow-blow
ST/SV-3210 and ST/SV-3306
7
3.1
Interfacing the Printer
Interfacing the printer to the host computer can be made through either a
parallel or a serial cable (see Appendix C for cable requirements).
Communication port selection is automatic: the first port to receive data
is set ‘active’ by the printer. To change an active port, cycle the power
‘Off’ and ‘On’ or perform a Warm Reset (see Section 3.6.1).
Parallel Interface Port:
The parallel interface supports Centronics parallel communications.
Serial Interface Port:
The serial interface supports either RS-232 or RS-422 communications.
The following menu-selectable serial port settings must be configured to
match those of the host computer; see Section 4.3.
•
Baud Rate
•
Word Length (including Parity, which defaults to either of the
following):
8-bit word with no parity
7-bit word with even parity
þ Note: If unable to establish communications, see Section 5 for help.
8
ST/SV-3210 and ST/SV-3306
Printer power and interface connections:
Follow these instructions to connect the printer.
Œ Turn ‘Off’ the power to the Host Computer.
• Verify that the Printer’s AC Configuration has been set; see Section
3.0.
Ž Connect the interface cable securely between the Printer and Host
communication ports.
• Verify that the Power Switch is in the ‘Off’ position and connect the
AC Power Cord to the AC Power Connector, then to the AC Outlet.
• Turn ‘On’ the Printer and then the Host Computer.
þ Note: Ensure the printer’s Power Switch is ‘Off’ before connecting
the AC Power Cord or the interface cable; also, turn ‘Off’ the
power to the host system before connecting the interface
cable.
ST/SV-3210 and ST/SV-3306
9
3.2
Loading Ticket Stock
Both printers feature an automatic ticket loading and positioning
mechanism, although the initial loading instructions differ slightly
according to model and options.
3.2.1
ST Models
Œ Plug in and turn ‘On’ the printer.
• Insert the Key and unlock the
Access Cover.
Ž Raise the Access Cover (for
convenience the cover may be
removed by sliding it forward and
then up).
• Place fanfold ticket stock (with the TOF Mark facing down; see
Section 4.0) in the bottom of the printer or if using an external
supply, route the stock through either the Bottom or Rear Slots.
(Continued next page)
10
ST/SV-3210 and ST/SV-3306
To use roll ticket stock, the
stock must be mounted on
the optional Roll Hanger, as
shown. (See Section 6 for
stock requirements.)
þ Note: To use an internal
fanfold ticket source on a
printer equipped with the
Roll Hanger option, first
remove the Roll Hanger by
unscrewing it from the
printer. Store the hanger in
a safe place for future use.
• Loosen the Thumbscrew and adjust the Media Guides to fit the width
of the ticket stock: the guides should be positioned close enough to
stop side-to-side ticket movement, but not so tight to cause friction
or bowing of the ticket stock (see below). Tighten the Thumbscrew
to secure the guides in place.
‘ Slide the ticket stock through the Media Guides. The motor will
start; continue sliding the tickets. The printer will grab the leading
edge of the stock and complete the positioning process. Close the
Access Cover.
þ Notes: If automatic loading doesn’t occur:
1) Ensure that the Printhead Latch is locked.
2) Press the PAUSE button (the On-Line Indicator should be ‘Off’
now).
3) Repeatedly press the F2 button while gently pushing the stock
forward until the printer grabs the ticket.
4) Press the PAUSE button (to return to the on-line mode).
If the ticket was not fed to a proper position, the TOF Sensor may need
adjustment; see Section 4 for details.
ST/SV-3210 and ST/SV-3306
11
3.2.2
SV Models
Œ Plug in and turn ‘On’ the printer.
• Place fanfold ticket stock in the bottom of the enclosure, bring the
stock up to the Media Guides. (The TOF Mark should be facing
away from the Printhead Latch; see Section 4.) Ensure that the
Printhead Latch is locked.
Ž Loosen the Thumbscrew and adjust the Media Guides to fit the width
of the ticket stock as described in Step 5 of Section 3.2.1.
• Slide the ticket stock through the Media Guides. The motor will
start; continue feeding the tickets. The printer will grab the leading
edge of the stock and complete the positioning process. If this
process fails, see the note below.
þ Notes: If automatic loading fails to occur, see the note at the end of
Section 3.2.1.
If the ticket did not feed to a proper position, the TOF Sensor
may need adjustment; see Section 4 for details.
12
ST/SV-3210 and ST/SV-3306
3.3
Installing a Memory Module
Optional Flash Memory Modules offer convenient, non-volatile storage
of formats, fonts and graphics. Refer to the DPL Programmer’s Manual
(part number 88-2051-01) for programming and use details. To install a
module:
Œ Turn ‘Off’ the printer.
• Place the Memory Module’s
‘write protect’ switch into
the desired position (in
the ‘On’ position the
module cannot be
written to).
Ž Carefully insert the
Memory Module into the
Memory Module Slot.
• Turn the printer ‘On’.
To avoid damage to the Memory Module or the printer,
only use modules designed for this printer and always
turn the printer ‘Off’ before inserting or removing the
CAUTION module.
ST/SV-3210 and ST/SV-3306
13
3.4
Using the Front Panel
The Front Panel on both models is comprised of a ticket exit, darkness
control, three indicator lights, and three dual-purpose buttons.
ST Models
SV Models
(Continued next page)
14
ST/SV-3210 and ST/SV-3306
Ticket Exit
The printed tickets are expelled from this opening.
Darkness Control
The Darkness Control will adjust the darkness of the printing on the
tickets: turning the control clockwise darkens the print and turning the
control counterclockwise lightens the print. This darkness function can
also be controlled through software commands.
Indicators
For a brief period (approximately 20 seconds) after power-up, all three
indicators will remain on while the printer performs internal diagnostics.
POWER:
Turning ‘On’ the power switch lights this indicator.
FAULT:
During normal operation, this indicator will flash briefly as
the printer receives data from the host system; however, if a
fault is detected this indicator stays on. A fault can have
several different causes; see Section 5 for details.
ON-LINE:
In the on-line mode, this indicator lights to denote that the
printer is ready to accept data. Pressing the PAUSE button
while tickets remain to print causes the indicator to flash
repeatedly. This indicator remains off in the off-line mode.
Dual-Purpose Buttons
Depending upon the printer’s mode, the buttons function as follows:
On-Line Mode Button Functions (the On-Line Indicator is ‘On’)
PAUSE:
Press this to temporarily stop printing (pause mode) or to
enter the off-line mode.
Press this button in pause mode to resume printing from the
point stopped; or, if in off-line mode press to return to the
on-line mode.
FEED:
Press this button to advance the ticket stock to the next print
position.
TEST:
This button is inactive in the on-line mode.
ST/SV-3210 and ST/SV-3306
15
Power-Up and Off-Line Mode Button Functions (the On-Line
Indicator is ‘Off’)
Ø F2:
Three functions:
(a) Press momentarily to advance ticket stock, or to
manually load ticket stock.
(b) Press and hold during power-up to print a
Configuration and Test Pattern Ticket, and enter
Character Dump mode.
(c) Press and hold to enter the Operational Database
Modification mode; see Section 4.3 for details.
Ø F3:
Two functions:
(a) Press and hold to enter the Start of Print and
Cut/Tear Adjustments; see Section 4.2 for
details.
(b) Press momentarily to print an Internal Test
Ticket; see Section 3.5.3.
Ø F1 + F3:
Press these simultaneously to perform a Warm Reset
and return to the on-line mode.
Ø F1 + F2:
Press these simultaneously to print a Test Pattern
Ticket; see Section 3.5.2.
Ø F2 + F3:
Press these simultaneously to print a Configuration
Ticket; see Section 3.5.1.
Ø F1 + F2 + F3:
Press and hold these during power-up to reset the
printer to the default settings; see Section 3.6.2.
16
ST/SV-3210 and ST/SV-3306
3.5
Resident Formats
Stored within the memory are several ticket formats that provide useful
setup, operational, and problem diagnosis information. Load stock that is
at least 2 inches (51 mm) wide to capture all the data on these resident
formats.
3.5.1
Configuration Ticket
The Configuration Ticket provides memory, firmware, and installed
options information (depending upon the printer model, options, and age
this information will vary). To print a Configuration Ticket:
ΠWith stock loaded, turn the
printer ‘On’.
• Press the PAUSE button to
enter the off-line mode.
Ž Simultaneously press the F2
and F3 buttons.
Operational data is also provided:
Basic setup including speed
settings, Stock ID, and the start of
print and cut/tear positions.
Counter Information provides time
of operation and amount printed.
(The Resettable Values counter can
be used for tracking job data; see
the DPL Programmer’s Manual
for details.)
The Input Values section indicates
the Parser Mode setting; also
included here are the sensor A-D
values, which are used for internal
system control functions.
ST/SV-3210 and ST/SV-3306
17
3.5.2
Test Pattern Ticket
The Test Pattern Ticket is a resident format that can be used to determine
general print quality and the condition of the printhead.
Œ With stock loaded, turn the printer ‘On’.
• Press the PAUSE button to put the printer in the off-line mode.
Ž Simultaneously press the F1 and F2 buttons.
A “Good” Test Pattern Ticket:
Consistent print patterns across
the width of the ticket indicate
that the printhead is operating
normally.
A “Faulty” Test Pattern Ticket:
Streaks (vertical lines of missing
print) indicate a dirty or faulty
printhead. See Section 4.4.1 for
cleaning instructions.
þ Note: The Test Pattern Ticket is generated at the preset Darkness
and Speed settings. Adjust these accordingly or use a ticket
format generated from the host for final print quality
assessments.
18
ST/SV-3210 and ST/SV-3306
3.5.3
Internal Test Ticket
The Internal Test Ticket is another resident format that is another useful
indicator of print quality. This ticket features various font sizes and
barcodes (the sample below was printed using the ST-3210). To print an
Internal Test Ticket:
Œ With stock loaded, turn the printer ‘On’.
• Press the PAUSE button to enter the off-line mode.
Ž Press the F3 button.
ST/SV-3210 and ST/SV-3306
19
3.6
Resetting the Printer
There are two different reset levels possible for the printer:
3.6.1
Warm Reset
To reset the printer and return to the on-line mode: Press the PAUSE
button to go off-line and then press the F1 + F3 buttons simultaneously.
3.6.2
Factory Default Reset
To return the printer to default database settings (see the table below),
perform the following procedure.
Œ Turn the printer ‘Off’.
• Press and hold the PAUSE/F1, FEED/F2 and TEST/F3 buttons while
turning ‘On’ the printer.
Ž After the Fault Indicator flashes (approximately 20 seconds), release
all three buttons.
For verification, a Configuration Ticket can be printed. The printout will
reflect default settings until new configuration data is sent to the printer.
Default Database Settings
Function
ST/SV 3210 Values ST/SV 3306 Values
[1]
Memory Configuration:
128
128
Internal Module
64
64
Scalable Fonts
Character Set:
Standard
Standard
(DPL parser mode only)
Cutter
Auto Detect
Auto Detect
Parser Mode:[2]
DTPL
DTPL
[3]
Print Speed:
8
4
Slew Speed: [3]
8
4
[3]
Backup Speed:
3
3
Stock ID
5
5
Print Width
1.89 inches (48 mm) 1.92 inches (49 mm)
[1]
Memory allocations are represented in 4KB units each and modifiable only when in the
DPL parser mode.
[2]
The parser mode setting may arrive factory-configured to meet your application;
otherwise see Section 4.3.1.
[3]
All speed values given in Inches Per Second.
20
ST/SV-3210 and ST/SV-3306
Adjusting and
Maintaining the Printer
This section details important adjustments, settings and periodic
maintenance requirements that will ensure optimum printer performance.
4.0
TOF Sensor Adjustment
The TOF Sensor in the printer has two functions: (1) sensing the
presence of ticket stock and (2) when using reflective stock, sensing the
Top of Form (TOF) Mark on each ticket. If the ticket stock does not
contain TOF Marks, DPL programming must be used to set the ticket
size.
To advance tickets correctly,
the sensor must be positioned
under the TOF Mark and
within in a Quiet Zone (an area
free of preprinted text or
logos); see Section 6 for stock
requirements.
þ Note: Preprinted text and logos can cause false TOF readings.
Depending upon the printer model, the adjustment of the TOF Sensor
differs slightly.
ST/SV-3210 and ST/SV-3306
21
4.0.1
ST Model TOF Sensor Adjustment
ΠInsert the Key and unlock the Access Cover.
• Raise the Access Cover. (For convenience, the cover may also be
removed by sliding it forward and then off.)
Ž Unlock the Printhead Latch and raise the Printhead Assembly.
• Grasp the Slide and move it ‘in’ or ‘out’ accordingly, so the position
of TOF Sensor is underneath the TOF Mark and within a quiet zone
area of the ticket stock.
• Lower the Printhead Assembly and lock the Printhead Latch.
‘ Re-feed the ticket stock; see Section 3.2.
’ Lower and lock the Access Cover.
22
ST/SV-3210 and ST/SV-3306
4.0.2
SV Model TOF Sensor Adjustment
ΠUnlock and raise the Printhead Assembly.
• Grasp the TOF Sensor and move it ‘in’ or ‘out’ accordingly, to
position the sensor underneath the TOF Mark and within a quiet zone
area of the ticket stock.
Ž Lower the Printhead Assembly and lock the Printhead Latch.
• Re-feed the ticket stock; see Section 3.2.
ST/SV-3210 and ST/SV-3306
23
4.1
Stock ID Selections
The printer maintains a selection of 10 user modifiable stock setups.
Each setup defaults to a specific print width, start print position and
cut/tear position, where:
Ø The Print Width is the print distance
across the ticket.
Ø The Start of Print Position is the
distance, measured in inches, from the
TOF Sensor to printhead burnline.
Ø The Cut/Tear Position is the distance,
measured in inches, from the TOF
Sensor to the cut (if equipped) or tear
position of the printed ticket.
The Stock ID can be set using the
Operational Database Modification
procedure (see Section 4.3.1). As defined on
the following page, Stock ID numbers 0
through 8 are not changeable through host
commands; however, Stock ID 9 will allow
host commands to override the default
settings.
If none of the listed Stock ID selections fit your media, select the Stock
ID that is closest to the physical dimensions of your stock and then
modify the Start of Print and Cut/Tear positions (see Section 4.2). All
changes can be saved to the Stock ID, allowing commonly used formats
to be recalled. To revert to the default values, reset the printer (see
Section 3.6).
24
ST/SV-3210 and ST/SV-3306
The table below lists the default settings, according to the printer model, for each Stock ID number.
Stock ID Default Settings
Stock ID
0
1
2
3
4
5
6
7
8
9
Print Width
3210 Models
3306 Models
3.15" (80.0 mm)
3.20" (81.3 mm)
3.15" (80.0 mm)
3.20" (81.3 mm)
3.15" (80.0 mm)
3.20" (81.3 mm)
3.15" (80.0 mm)
3.20" (81.3 mm)
1.89" (48.0 mm)
1.81" (46.0 mm)
1.89" (48.0 mm)
1.92" (48.8 mm)
1.89" (48.0 mm)
1.92" (48.8 mm)
1.89" (48.0 mm)
1.92" (48.8 mm)
2.20" (55.9 mm)
2.24" (56.9 mm)
3.15" (80.0 mm)
3.20" (81.3 mm)
Start of Print
Position
.07" (1.8 mm)
4.28" (108.7 mm)
1.67" (42.4 mm)
.02" (.5 mm)
.02" (.5 mm)
4.33" (110.0 mm)
1.70" (43.2 mm)
1.45" (36.8 mm)
.07" (1.8 mm)
0
Cut/Tear
Position*
.05" (1.3 mm)
4.26" (108.2 mm)
1.65" (41.9 mm)
0
0
4.30" (109.2 mm)
1.67" (42.4 mm)
1.42" (36.1 mm)
.05" (1.3 mm)
0
*For SV Model printers using the Tear Bar: Add .07 inch (1.8mm) to these distances for Top Plate clearance of the ticket.
ST/SV-3210 and ST/SV-3306
25
4.2
Start of Print & Cut/Tear Adjustment
If none of the preset Stock ID parameters meet the needs of your
application, then the Start of Print (SOP) and Cut/Tear (C/T)
Adjustments can be used to visually set the required positions. To begin:
ΠIf on-line, press the PAUSE button
to place the printer off-line.
• Press and hold (approximately 6
seconds) the F3 button until the OnLine Indicator is lit then release.
The SOP setup is first, to adjust:
Ø Press the F1 button to increase the current distance (pressing
and holding will rapidly move the ticket).
Ø Press the F2 button to decrease the current distance (pressing
and holding will rapidly move the ticket).
Ø Press the F3 button to print a ticket showing the new setting.
Ž After completing the SOP adjustment, press and hold (approximately
6 seconds) the F3 button until the On-Line Indicator is lit then
release.
• Next, adjust the Cut/Tear position
using the F1, F2 and F3 buttons as
described above.
• After completing the Cut/Tear
adjustment, return the printer to
the off-line mode by pressing and
holding the F3 button until the On-Line Indicator is lit then release.
‘ Press the PAUSE button to return to the on-line mode.
þ Notes: This procedure must be performed in its entirety, even when
no change is desired for one of the settings.
After completing the adjustments, always confirm the new
settings by printing several test tickets.
If cutting, the cut position on the ticket should occur
just behind the perforation, never in front of the
perforation.
26
ST/SV-3210 and ST/SV-3306
4.3
Operational Database Modification
The operational database for the printer, which contains the parser mode
setting and other important printer parameters, can be changed using the
front panel. To change the Operational Database settings:
ΠIf on-line, press the PAUSE button to place the printer off-line.
• Press and hold the F2 button until the On-Line Indicator is lit
(approximately six seconds) then release. To adjust:
Ø Press the F1 button to advance to the next setting of the
current item, print the selection, and present it for
acceptance.
Ø Press the F2 button to accept the presented item and
value for use then print and present the next item, or
press and hold the F2 button (until the On-Line Indicator
is lit) to cause a Warm Reset, apply the new settings, and
place the printer on-line.
Ø Press the F3 button to return to the previous setting for
the current item, print the selection, and present it for
acceptance.
The following pages contain tables listing the settings and values that are
accessible and modifiable through this method, while next subsection is
included to provide a systematic example of the database modification
procedure.
ST/SV-3210 and ST/SV-3306
27
Operational Database: ST/SV-3210 Models
Parameter
Stock ID
Label (Ticket)
Width
Description
Stock ID number
Width of the ticket stock used
for printing.
Parser Mode
Print Speed*
Slew Speed*
Backup Speed*
Baud Rate
Sets the emulation of the printer
Speed during printing
Speed during feeding
Speed during backup
Serial communication speed
Word Length
Communicated word length
Cutter Equip
Presence of the optional cutter
will be sensed automatically.
Horizontal adjustment of the
point where printing begins.
Vertical adjustment of the point
where printing begins.
Start of Print Position
Adjustment (see Section 4.2)
Cut/Tear Position Adjustment
(see Section 4.2)
Row Adjust**
Col Adjust**
SOP Adjust
C/T Adjust
Settings
0-9 (see Section 4.1)
1.89 inches (48.0 mm)
2.04 inches (51.8 mm)
2.20 inches (55.9 mm)
2.36 inches (59.9 mm)
2.52 inches (64.0 mm)
2.67 inches (67.8 mm)
2.83 inches (71.9 mm)
2.99 inches (75.9 mm)
3.15 inches (80.0 mm)
DTPL or DPL
4-10 IPS
4-10 IPS
3-5 IPS
600, 1200, 2400, 4800,
9600, 19.2K, 38.4K
7-bit word (even parity)
8-bit word (no parity)
AUTO
-2.55 – 2.55 inches
(-64.8 mm – 64.8 mm)
-2.55 – 2.55 inches
(-64.8 mm – 64.8 mm)
0 – 10.00 inches
(0 – 254 mm)
0 – 10.00 inches
(0 – 254 mm)
*Rates given in Inches Per Second.
** Valid in the DTPL Parser Mode only.
28
ST/SV-3210 and ST/SV-3306
Operational Database: ST/SV-3306 Models
Parameter
Stock ID
Label Width
Description
Stock ID number
Width of the ticket stock used
for printing.
Parser Mode
Print Speed*
Slew Speed*
Backup Speed*
Baud Rate
Sets the emulation of the printer
Speed during printing
Speed during feeding
Speed during backup
Serial communication speed
Word Length
Communicated word length
Settings
0-9 (see Section 4.1)
1.81 inches (46.0 mm)
1.92 inches (48.8 mm)
2.03 inches (51.6 mm)
2.14 inches (54.4 mm)
2.24 inches (56.9 mm)
2.35 inches (59.7 mm)
2.46 inches (62.5 mm)
2.56 inches (65.0 mm)
2.67 inches (67.8 mm)
2.88 inches (73.2 mm)
2.99 inches (75.9 mm)
3.10 inches (78.7 mm)
3.20 inches (81.3 mm)
DTPL or DPL
2-6 IPS
2-6 IPS
3-5 IPS
600, 1200, 2400, 4800,
9600, 19.2K, 38.4K
7-bit word (even parity)
8-bit word
(no
parit
y)
Cutter Equip
Row Adjust**
Col Adjust**
SOP Adjust
C/T Adjust
Presence of the optional cutter
will be sensed automatically.
Horizontal adjustment of the
point where printing begins.
Vertical adjustment of the point
where printing begins.
Start of Print Position
Adjustment (see Section 4.2)
Cut/Tear Position Adjustment
(see Section 4.2)
AUTO
-2.55 – 2.55 inches
(-64.8 mm – 64.8 mm)
-2.55 – 2.55 inches
(-64.8 mm – 64.8 mm)
0 – 10.00 inches
(0 – 254 mm)
0 – 10.00 inches
(0 – 254 mm)
*Rates given in Inches Per Second.
** Valid in the DTPL Parser Mode only.
ST/SV-3210 and ST/SV-3306
29
4.3.1
Database Modification Example
This section details the modification of an Operational Database
parameter. The following example increases the printing speed parameter
from 6 to 8 IPS on the ST-3210; however, using the same basic
procedure, any of the parameters can be changed regardless of the printer
model.
ΠIf on-line, press the PAUSE button to place the printer off-line.
• Press and hold the F2 button until the On-Line Indicator is lit
(approximately six seconds) then release.
The printer will turn off the
On-Line Indicator and
print:
STOCK ID
=
5
Ž Press the F2 button three times (allow time for printing following
each button press), to arrive at the Print Speed parameter.
The printer will print:
PRINT SPEED
PARSER MODE
TICKET WIDTH
STOCK ID
=
=
=
=
6 IPS
DTPL
189 (48 MM)
5
• Press the F1 button two times (again, allow time for printing
following each button press), to arrive at the 8 IPS setting.
The printer will print:
PRINT SPEED
PRINT SPEED
PRINT SPEED
PARSER MODE
TICKET WIDTH
STOCK ID
=
=
=
=
=
=
8
7
6
DTPL
189
5
IPS
IPS
IPS
(48 MM)
• To save the changes and exit the mode, press and hold the F2 button
until the On-Line Indicator is lit (approximately six seconds) then
release.
The parameter changes can be confirmed by printing a Configuration
Ticket; see Section 3.5.1.
30
ST/SV-3210 and ST/SV-3306
4.4
Maintenance
Routine maintenance will ensure the optimum performance of the printer.
The following table outlines the recommended cleaning intervals, while
the items listed below will help do the job safely and effectively:
• Isopropyl alcohol
• Cotton swabs
• A clean, lint-free cloth
• Soft-bristle brush
• Soapy water/mild detergent
• Compressed air
For your continued safety and to avoid damage to the unit,
always turn ‘Off’ and unplug the printer before servicing.
Isopropyl alcohol is a flammable liquid, always take the
CAUTION proper precautions when using this solvent.
Area
Recommended Cleaning Schedule
Method
Interval
Printhead
A cotton swab dampened with isopropyl alcohol, After each
wiped across the printhead until all build-up is roll or box
of tickets.
removed. See Section 4.4.1.
Platen
Roller
A cotton swab dampened with isopropyl alcohol After each
wiped across the platen roller. Rotate the roller by roll or box
hand and repeat to clean entire surface. See of tickets.
Section 4.4.2.
TOF Sensor A brush or compressed air (and isopropyl alcohol,
if necessary) to remove all dust build-up. See
Section 4.4.3.
Monthly
or as
needed.
Ticket Detect Compressed air to remove all dust build-up. See As needed.
Sensor
Section 4.4.4.
Ticket Path
A brush or compressed air to remove all build-up As needed.
along the paper path.
Interior
(ST Models
only)
A brush or compressed air to remove all build-up As needed.
in the ticket compartment. See Section 4.4.5.
Exterior
A soft cloth dampened with a mild detergent to As needed.
remove all build-up. See Section 4.4.6.
Cutter
(optional
equipment)
A brush or compressed air to remove all build-up.
ST/SV-3210 and ST/SV-3306
As needed.
31
4.4.1
Cleaning the Printhead
Declining print quality (i.e., dropouts, streaking, or smudging) is usually
caused by a surface build-up of dirt on the printhead; see Section 3.5.2
for an example. Left unattended, this build-up can lead to permanent
printhead damage. To clean:
Œ Turn ‘Off’ and unplug
the printer.
• ST Models: Raise the
access cover; see
Section 3.2.
Ž Slide the Printhead
Latch to the Unlocked
position then raise the
Printhead Assembly.
• Gently clean the Printhead, including the Burnline, using a cotton
swab moistened with isopropyl alcohol to remove all build-up.
• Allow to dry; then lower the Printhead Assembly and slide the
Printhead Latch forward to the Locked position.
‘ ST Models: Close the access cover.
’ Plug in and turn ‘On’ the printer.
þ Note: NEVER use a sharp object to clean the Printhead.
32
ST/SV-3210 and ST/SV-3306
4.4.2
Cleaning the Platen Roller
Print quality can decline if the platen roller becomes contaminated with
paper dust, grit or adhesive. When this build-up is not removed, it can
cause abrasive damage to the printhead. To clean the Platen Roller:
Œ Turn ‘Off’ and unplug the printer.
• ST Models: Raise the access cover; see Section 3.2.
Ž Slide the printhead latch to the unlocked position, raise the Printhead
Assembly (see Section 4.4.1) and remove the ticket stock.
• Using a cotton swab or lint-free cloth moistened with isopropyl
alcohol, remove all debris from the Platen Roller. Manually rotate
the roller and repeat to clean the entire surface.
• Allow the Platen Roller to dry, then lower the Printhead Assembly
and slide the printhead latch into the locked position.
‘ Plug in and turn ‘On’
the printer.
’ Load ticket stock;
see Section 3.2.
“ ST Models: Close the
access cover.
þ Note: NEVER use a sharp object to clean the Platen Roller.
ST/SV-3210 and ST/SV-3306
33
4.4.3
TOF Sensor Cleaning
If the TOF Sensor becomes blocked with paper particles, Top of Form
detection can be inconsistent or fail completely. To clean the sensor:
Œ Turn ‘Off’ and unplug the printer.
• ST Models: Raise the access cover; see Section 3.2.
Ž Slide the printhead latch to the unlocked position, raise the Printhead
Assembly (see Section 4.4.1) and remove the ticket stock.
• Using a soft brush or compressed air, remove any debris
accumulated on the TOF Sensor. (If necessary, an isopropyl alcohol
dampened cotton swab can be used to remove build-up.)
• If necessary allow the sensor to dry, then lower the Printhead
Assembly and slide the printhead latch into the locked position.
‘ Plug in and turn ‘On’ the printer.
’ Load ticket stock (see Section 3.2).
“ ST Models: Close the access cover.
34
ST/SV-3210 and ST/SV-3306
4.4.4
Ticket Detect Sensor Cleaning
The Ticket Detect Sensor initiates the auto-loading process by signaling
the presence of ticket stock within the Media Guides. If the sensor
becomes blocked with paper particles, ticket feeding problems can occur.
To clean the sensor:
Œ Turn ‘Off’ and unplug the printer.
• ST Models: Raise the access cover; see Section 3.2.
Ž Slide the printhead latch to the unlocked position, raise the printhead
assembly (see Section 4.4.1) and remove the ticket stock.
• Using compressed air, direct the airflow between the Media Guide
and under the area indicated by the dotted line in the drawing below.
(The sensor resides in a small aperture within the Media Guide.)
• Lower the Printhead Assembly and slide the printhead latch into the
locked position.
‘ Plug in and turn ‘On’ the printer.
’ Load ticket stock (see Section 3.2).
“ ST Models: Close the access cover.
ST/SV-3210 and ST/SV-3306
35
4.4.5
Interior Cleaning
ST Models only: Ticket Compartment Cleaning
During normal operation, paper particles from the ticket stock
accumulate inside the printer. These particles can stick to the ticket and
cause voids in the print, reducing print quality. To clean the interior of
the printer:
Œ Turn ‘Off’ and
unplug the printer.
• Raise the access
cover; see Section
3.2.
Ž Slide the printhead
latch to the
unlocked position,
raise the Printhead Assembly (see Section 4.4.1) and remove the
ticket stock.
• Using a soft brush or compressed air, remove all debris accumulated
inside the ticket compartment.
• Plug in and turn ‘On’ the printer.
‘ Load ticket stock (see Section 3.2).
’ Close the access cover.
4.4.6
Exterior Surface Cleaning
The exterior surface can be cleaned using a general purpose cleaner and a
soft cloth or sponge. Never use abrasive cleansers or solvents. To clean:
Œ Turn ‘Off’ and unplug the printer.
• Gently wipe the exterior surfaces until clean and then allow time to
dry.
Ž Plug in and turn ‘On’ the printer.
36
ST/SV-3210 and ST/SV-3306
Troubleshooting
5.0
Troubleshooting Tips
This section addresses common problems and suggests solutions. While
not all situations can be addressed, many suggestions may prove helpful;
however, if a problem persists or is not covered in this text, contact
Datamax Technical Support or a qualified service technician.
þ Note: If the Fault Indicator is lit, the FEED button must be pressed
to clear the alarm after completing the corrective action.
If experiencing this problem…
The printer fails to power-up:
Try this solution…
Ÿ The AC voltage configuration for the
printer may be incorrect; see Section
3.0. (If connected while incorrectly
configured, the line fuse may be blown
as a result; call for service.)
Ÿ The AC power cord may be faulty; try
another cord.
Ÿ The AC outlet may be faulty; try
moving the printer to another wall
outlet.
All three indicator lights are ‘On’: Ÿ Ensure that the printer has been
configured to match the AC line
voltage; see Section 3.0.
Ÿ The printer has failed to initialize; call
for service.
ST/SV-3210 and ST/SV-3306
37
If experiencing this problem…
No Communications:
Try this solution…
Ÿ The parser mode setting between the
printer and host may not match;
reconfigure, see Section 4.3.
Ÿ The communication parameters between
the printer and host may not match;
reconfigure to match, see Section 4.3.
Ÿ The interface connection may be faulty
or the cable may be incorrect or faulty;
check the connections and see
Appendix C for cable requirements.
Poor print quality or no printing:
Ÿ The printhead latch may not be locked;
lock the latch. See Section 3.2.
Ÿ The printhead may be dirty; clean per
Section 4.4.1.
Ÿ The heat setting may be incorrect for the
stock. Use the Darkness Control (see
Section 3.4), or adjust the heat setting
through the software program (software
will override the Front Panel setting). In
addition, print speed can also be used to
darken or lighten print.
Ÿ The type of ticket stock may be
incorrect (i.e., thermal transfer).
Ÿ The parser mode setting between the
printer and the host may not match;
reconfigure for the same emulation, see
Section 4.3.
Ÿ The printhead latch may not be locked;
lock the latch. See Section 3.2.
Ÿ The printhead may be dirty; clean per
Section 4.4.1.
38
ST/SV-3210 and ST/SV-3306
If experiencing this problem…
Try this solution…
After printing the ticket, the
Fault Indicator lights:
Ÿ If cutter equipped, this may indicate a
cutter fault; call for service.
Ÿ If not cutter equipped:
a) Possible programming problem.
b) Possible mechanical problem – try
pressing the FEED button to clear
the fault: if no response, call for
service. Otherwise, the positioning
of the TOF Sensor may need an
adjustment (see Section 4.0).
The printer feeds when no ticket
stock is present or :
Ÿ The Ticket Detect Sensor may be
obstructed; clean the sensor per Section
4.4.4.
The printer feeds approximately Ÿ The position of the TOF Sensor may
adjusting; see Section 4.0.
20 inches (51 cm) of ticket stock
then the Fault Indicator lights:
Ÿ The TOF Sensor may be obstructed;
clean the sensor, see Section 4.4.3.
Ÿ The TOF Mark on the ticket stock may
not meet specifications; see Section 6.
Ÿ Ticket stock may be mounted upside
down; reinstall correctly, see Section
3.2.
Tickets sometimes jam and/or
the printing is not square to the
ticket borders:
Ÿ The printhead may not be latched; see
Section 4.4.1.
Ÿ The Media Guides may be incorrectly
positioned; see Section 3.2.
Ÿ If cutter equipped, the cutter may be
malfunctioning; call for service.
ST/SV-3210 and ST/SV-3306
39
If experiencing this problem…
Try this solution…
The printer does not print
formats sent from the host, but
the Fault Indicator remains off:
• The parser mode setting between the
printer and host may not match;
reconfigure, see Section 4.3.1.
• The communication parameters between
the printer and host may not match;
reconfigure, see Section 4.3.1.
• The interface connection may be faulty
or the cable may be incorrect or faulty;
check the connections and see Appendix
C for cable requirements.
• The printer may be in ‘character dump
mode’ (see Section 5.1); cycle the
printer power ‘Off’ and ‘On’.
Erratic print (strange characters
instead of ticket formats are
printed):
• The printer may be in ‘hex dump
mode’; see Section 5.1.
The cutter fails to cut, but the
Fault Indicator remains off:
First verify the cutter has been detected by
printing a Configuration Ticket; see
Section 3.5.1:
• If using the serial interface port, check
the host and printer communications
settings; see Section 3.5.1.
• If the cutter has not been detected, call
for service; otherwise, verify that the
cut function has been selected in the
software program.
40
ST/SV-3210 and ST/SV-3306
5.1
Hex Dump Mode
The hex dump mode is a useful tool for diagnosing problems, including
communication and programming syntax errors. This mode allows a
comparison of input strings to output data. Repeatedly sending a format
can uncover handshaking problems (identified by sections of missing
data in the output string). To decode this hexadecimal code and its
printable ASCII equivalents, the DPL Programmer’s Manual or the
DTPL Programmer’s Manual is an essential reference. As a final note,
many software programs use bit mapping to construct the ticket, making
diagnosis difficult. Contact a Datamax Technical Support Representative
with any questions.
To enter the Hex Dump Mode:
Œ With ticket stock loaded, turn ‘Off’ the printer.
• Press and hold the FEED button while turning ‘On’ the printer.
Continue to hold the button until the tickets feed forward.
After a brief hesitation, Configuration and Test Pattern Tickets will be
printed. After this, any data reaching the printer’s input buffer will be
output in hex/ASCII data, as follows:
þ Note: To exit the hex dump mode, cycle the printer power ‘Off’ and
‘On’.
ST/SV-3210 and ST/SV-3306
41
42
ST/SV-3210 and ST/SV-3306
Specifications
6.0
Specifications
Communications
Character Set:
ANSI ASCII
Parallel Interface Port:
Centronics type 36-pin
Serial Interface Port:
RS-232c and RS-422; DB25
Baud Rates:
600, 1200, 2400, 4800, 9600, 19.2K and 38.4K
Word Length and Parity:
Selectable data format:
7-bit word with even parity, or
8-bit word with no parity
Handshaking:
Xon/Xoff and CTS & DTR.
Input Buffer:
Serial: Approximately 6 Kbytes. XOFF is
transmitted and DTR goes low with 750 bytes
available in the buffer. XON is transmitted and
DTR goes high when 1000 bytes remain in the
buffer. Characters are transmitted without
parity from the printer.
Parallel: 1KBytes.
Control (Front) Panel
Indicators:
Power, Fault and On-Line.
Buttons:
Dual Purpose: Pause/F1; Feed/F2; and Test/F3
Potentiometer:
0-20 darkness settings
Electrical
Input Voltage,
Configurable:
105 − 125 VAC, or
210 − 250 VAC; 47-63 Hz.
Circuit Protection:
115 VAC: 1.6A Time Delay Fuse.
230 VAC: 0.8A Time Delay Fuse.
Grounding:
Unit must be connected to a properly grounded
receptacle.
ST/SV-3210 and ST/SV-3306
43
Environmental
Operating Temperature:
40°F to 100°F (4°C to 38°C)
Storage Temperature:
32°F to 120°F (0°C to 49°C)
Humidity:
10% to 95% non-condensing
Ventilation:
Free air movement
Dust:
Non-conducting, non-corrosive
Electromagnetic Radiation:
Moderate RF fields can be tolerated
Fonts/Barcodes (See Appendix B for examples)
Resident Fonts
(parser mode setting
dependent):
DPL mode: Nine alphanumeric fonts from
0.035"H (0.89mm) to 0.64"H (16mm),
including OCR-A and OCR-B; CG Triumvirate
Bitmap Font - DPL 9 in 4, 5, 6, 8, 10, 12, 14,
18, 24, 30, 36 point size fonts (point sizes 4 and
5 are available for ST/SV 3306 models only).
DTPL mode: 13 different typefaces and sizes.
Optional Fonts:
AGFA Scalable Font Engine supporting
downloads of Intellifont and True Type Font
formats.
Font Expansion and
Rotations:
All fonts expandable vertically and horizontally
up to 8x; fonts and graphics can be printed in
four directions: 0°, 90°, 180° and 270°.
Barcode Symbologies
(parser mode setting
dependent):
DPL mode: Code 39, Interleaved 2 of 5, Code
128 (subsets A, B, and C), Codabar,
LOGMARS, UPC-A, UPC-E, UPC 2 & 5 digit
addendum's, EAN-8, EAN-13, EAN 2 & 5
digit addendum's, UPC random weight, Code
93, MSI Plessey, Universal Shipping Container
Symbology, Code 128 MOD 43, Postnet,
USS/EAN-128 random weight, Telepen, UPS
MaxiCode modes 2 & 3 (AIM specification,
June 18,1996) and PDF417.
DTPL mode: Code 39, Code 128 (subsets A, B,
and C), Interleaved 2 of 5, UPC-A, EAN-8,
EAN-13, and Codabar.
44
ST/SV-3210 and ST/SV-3306
Mechanical
Width:
ST/SV-3210
ST/SV-3306
8.14 inches (20.7 cm)
8.05 inches (20.4 cm)
Depth:
ST/SV-3210
ST/SV-3306
14 inches (35.6 cm)
7.65 inches (19.4 cm)
Height:
ST/SV-3210
ST/SV-3306
10.5 inches (26.7 cm)
10.5 inches (26.7 cm)
Weight:
ST Models
SV Models
22 pounds (10 kg)
18.8 pounds (8.46 kg)
Top Plate:
SV Models only
9.71 inches (24.7 cm) W X 8.60 inches (21.8
cm) DP X .09 inch (2.27 mm) THK
Operating Temperature:
40° F to 100° F (4° C to 38° C)
Print Engine
Print Type:
Print Resolution:
ST/SV-3210
ST/SV-3306
Direct Thermal
*
203 DPI (8 dots/mm)
300 DPI (11.8 dots/mm)
Nominal Printhead Dot Size:
ST/SV-3210
.0043 inch X .0052 inch (.108 mm X .132 mm)
ST/SV-3306
.0027 inch X .0043 inch (.069 mm X .110 mm)
Maximum Print Width:
ST/SV-3210
ST/SV-3306
3.15 inches (80 mm)
3.20 inches (81.3 mm)
Print Speed: **
ST/SV-3210
ST/SV-3306
3.5 –10 IPS (89 – 254 mm per second)
3.5 –6 IPS (89 – 152 mmps)
Slew Speed: **
ST/SV-3210
ST/SV-3306
2.0 − 10.0 IPS (51 − 254 mmps)
2.0 – 6.0 IPS (51 – 152 mmps)
Back Speed: **
2.0 − 5.0 IPS (51 − 127 mmps)
Print Length Range:
12 inches (304.8 mm) at default settings.
Ticket Sensing:
Moveable sensor
*
Given in Dots Per Inch
**
Given in Inches Per Second
ST/SV-3210 and ST/SV-3306
45
Print Engine (continued)
Maximum Fields and
Characters Per Ticket:
600 fields with 16,000 characters per ticket
Tear Bar:
Tear up/down
DRAM Memory:
Internal Module Size:
Scalable Module Size:
4 MB
512 KB (default)
256 KB (default)
EPROM Memory:
1 MB
Ticket Stock Requirements
Type:
Fan-fold and roll (if option
reflective[1] direct thermal stock.
equipped)
Maximum Ticket Width:
3.25 inches (82.55 mm)
Minimum Ticket Width:
1.9 inches (48.2 mm)
Ticket Thickness Range:
(if Cutter option equipped):
.005 inch – .010 inch (.13 mm – .25 mm)
.025 inch – .008 inch (.06 mm – .2 mm)
Fanfold Ticket Length
(ST models only):
11.375 inches (289 mm) maximum for interior
placement of the stock.
Fanfold Ticket Height
(ST models only):
4.5 inches (114.3 mm) maximum for interior
placement of the stock.
Roll Capacity
(if Roll Hanger option
equipped):
7.0-inch (177.8 mm) maximum outer diameter
rolls of ticket stock wound with the TOF Marks
facing inward, on 2.0-inch (50.8 mm) diameter
cores.
[1]
The reflective TOF Mark must be black, carbon based, and placed on the backside of
the stock with a minimum size of .125 inch (3.175 mm) long (direction of travel) by
.5 inch (12.7 mm) wide, with the center falling between .235 inch (6 mm) and 3.03
inches (77 mm) from the edge while allowing adequate Quiet Zone space (see the
diagram in Section 6.1). The reflectance of the mark shall be less than 10% at
wavelengths of 950 and 640 nm.
46
ST/SV-3210 and ST/SV-3306
6.1
Approved Ticket Stocks
For optimum print quality and maximum printhead life, Datamax
recommends using a ticket stock from the following table. Contact a
Datamax Media Representative at (407) 523-5650 with any questions
regarding your specific application.
Manufacturer
Ricoh
Ricoh
Kanzaki
Material
Comment
Best quality for high-speed printing,
150 TLA 190 10 inches per second (IPS), and high
quality applications. Recommended
for use with the ST/SV-3306.
Mid range. Best with print speeds
120 TLA 1901
up to 8 IPS.
Mid range. Best with print speeds
KT-370
up to 5 IPS.
If you choose to use another stock, ensure it meets the requirements
listed in the Section 6.0, in addition to the following:
• The ticket stock should have
a minimum .4 inch (10.2 mm)
wide Quiet Zone running the
entire length of the ticket.
• The TOF Mark should be
centrally located over the
Quiet Zone and measure a
minimum of .5 inch (12.7
mm) wide and .125 inch
(3.175 mm) long.
ST/SV-3210 and ST/SV-3306
47
48
ST/SV-3210 and ST/SV-3306
Appendix A
ASCII Control Code Chart
Ctrl @
Ctrl A
Ctrl B
Ctrl C
Ctrl D
Ctrl E
Ctrl F
Ctrl G
Ctrl H
Ctrl I
Ctrl J
Ctrl K
Ctrl L
Ctrl M
Ctrl N
Ctrl O
Ctrl P
Ctrl Q
Ctrl R
Ctrl S
Ctrl T
Ctrl U
Ctrl V
Ctrl W
Ctrl X
Ctrl Y
Ctrl Z
Ctrl [
Ctrl \
Ctrl ]
Ctrl ^
Ctrl _
Char
Dec
Hex
NUL
SOH
STX
EXT
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
Esc
FS
GS
RS
US
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
Char
Dec
Hex
Char
Dec
Hex
Char
Dec
Hex
!
“
#
$
%
&
‘
(
)
*
+
,
.
/
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
20
21
22
23
24
25
26
27
28
29
2A
2B
2C
2D
2E
2F
30
31
32
33
34
35
36
37
38
39
3A
3B
3C
3D
3E
3F
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
40
41
42
43
44
45
46
47
48
49
4A
4B
4C
4D
4E
4F
50
51
52
53
54
55
56
57
58
59
5A
5B
5C
5D
5E
5F
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
60
61
62
63
64
65
66
67
68
69
6A
6B
6C
6D
6E
6F
70
71
72
73
74
75
76
77
78
79
7A
7B
7C
7D
7E
7F
ST/SV-3210 and ST/SV-3306
49
ASCII Control Code Chart
Char
Dec
Hex
Char
Dec
Hex
Ç
ü
é
â
ä
à
å
ç
ê
è
è
ï
î
ì
Ä
Å
É
Æ
Æ
ô
ö
ò
û
ù
ÿ
Ö
Ü
Ø
£
Ø
x
ƒ
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
80
81
82
83
84
85
86
87
88
89
8A
8B
8C
8D
8E
8F
90
91
92
93
94
95
96
97
98
99
9A
9B
9C
9D
9E
9F
á
í
ó
ú
ñ
Ñ
a
°
¿
®
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
A0
A1
A2
A3
A4
A5
A6
A7
A8
A9
AA
AB
AC
AD
AE
AF
B0
B1
B2
B3
B4
B5
B6
B7
B8
B9
BA
BB
BC
BD
BE
BF
50
1/2
1/4
¡
–
2
3
´
Á
Â
À
©
1
»
¢
¥
Char
ã
Ã
Ò
D
Ê
Ë
È
Í
Î
Ï
Ì
(continued)
Dec
Hex
Char
Dec
Hex
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
C0
C1
C2
C3
C4
C5
C6
C7
C8
C9
CA
CB
CC
CD
CE
CF
D0
D1
D2
D3
D4
D5
D6
D7
D8
D9
DA
DB
DC
DD
DE
DF
Ó
ß
Ô
Ò
õ
Õ
µ
p
p
Ú
Û
Ù
´y
´Y
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
E0
E1
E2
E3
E4
E5
E6
E7
E8
E9
EA
EB
EC
ED
EE
EF
F0
F1
F2
F3
F4
F5
F6
F7
F8
F9
FA
FB
FC
FD
FE
FF
±
3/4
÷
¸
°
¨
·
ST/SV-3210 and ST/SV-3306
Appendix B
Available Fonts and Barcodes
All available character fonts and barcodes are listed below. The
selections will differ depending upon the parser mode setting.
Accordingly, use either the DPL Programmer’s Manual or the DTPL
Programmer’s Manual for detailed information.
DPL Fonts
Fonts 0 through 8 use the slash zero (Ø) convention for distinguishing
between the zero and the alphabetic O (the slash can be removed with the
Z ticket-formatting command). These fonts are non-proportional
(monospaced): each character will take up the same amount of space
when printed.
Font 9 (Triumvirate) is a proportional font: each character will take up a
different amount of space when printed.
Font
0
1
2
3
4
5
6
7
8
9
Valid ASCII Characters
32-127
32-168, 171, 172, 225
32-168, 171, 172, 225
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,
156, 157, 165, 168, 225
32-126
32, 48-57, 60, 62, 67, 69, 78, 83, 84, 88, 90
32-126, 128-169, 171-173, 181-184, 189, 190, 198, 199, 208-216,
222, 224-237, 241, 243, 246-250
ST/SV-3210 and ST/SV-3306
51
The table below lists font sizes 0 – 8; the numbers indicate the number of
dots.
Font Number
Font 0
Font 1
Font 2
Font 3
Font 4
Font 5
Font 6
Font 7
Font 8
Height
7
13
18
27
36
52
64
32
28
Width
5
7
10
14
18
18
32
15
15
Spacing
1
2
2
2
3
3
4
5
5
DPL Font Samples
Font 0: 96 characters, alphanumeric,
upper and lower case.
Font 1: 145 characters, upper and
lower case alphanumeric
with descenders and
ascenders.
Font 2: 138 characters,
alphanumeric, upper and
lower case.
Font 3: 62 characters, alphanumeric,
uppercase.
52
ST/SV-3210 and ST/SV-3306
Font 4: 62 characters, alphanumeric,
uppercase.
Font 5: 62 characters, alphanumeric,
uppercase.
Font 6: 62 characters, alphanumeric, uppercase.
Font 7: OCR-A, size I.
ST/SV-3210 and ST/SV-3306
Font 8: OCR-B, size III.
53
Font 9: Internal CG Triumvirate font. The point sizes are selected by the
number in the bar code height. Larger point sizes can be obtained by
increasing the height and width multipliers.
þ Note: Point sizes 4 and 5 are only available on the ST/SV-3306.
DTPL Fonts
Font Number
FONT 1
FONT 2
FONT 3
FONT 4
FONT 5
FONT 6
FONT 7
FONT 8
FONT 9
FONT 10
FONT 11
FONT 12
FONT 13
54
Font ID
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
F11
F12
F13
Font Size
5x7
8x16
17x31
5x9
5x11
30x52
15x29
20x40
13x20
25x41
25x49
46x91
20x40
Box Size
7x8
10x18
20x33
7x11
7x13
34x56
20x31
20x33
14x22
28x41
34x49
47x91
20x42
ST/SV-3210 and ST/SV-3306
DTPL Font Samples
All fonts contain ASCII characters (32-127); they are listed below by Font ID.
ST/SV-3210 and ST/SV-3306
55
DPL Barcodes
Uppercase alpha names will print barcodes with human readable interpretations;
lowercase alpha names will print barcodes only.
Font
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
p
Q
R
S
T
u
v
z
56
Barcode Type
3 of 9
Length
Varies
Checksum
No
UPC-A
UPC-E
Interleaved 2 of 5
Code 128
(A,B, and C)
EAN-13
EAN-8
Health Industry
Bar Code (HIBC)
Codabar
11 digits
6 digits
Varies
Varies
Yes
Yes
No
M-103
12 digits
7 digits
Varies
Yes
Yes
M-43
Varies:
min 3
Varies
No
M-10
Varies
M-10
13
M-10
Interleaved 2 of 5
without Bars
MSI Plessey
Interleaved 2 of 5
(UPC CASE)
UPC 2 digit add.
UPC 5 digit add.
Code 93
Postnet
UCC/EAN Code
128
UCC/EAN Code
128 K-MART
NON EDI
UCC/EAN Code
128 Random
Weight
Telepen
UPS MaxiCode
FIM
PDF-417
Valid Characters
0-9, A-Z, -. *$/+% and space
char.
0-9
0-9
0-9
The entire 128 ASCII character
set.
0-9
0-9
0-9, A-Z, -$:/. The Host must
supply leading + 's
0-9, -, ., $, :, /, +, and the
start/stop codes: a, b, c, and d.
0-9
0-9. If + is last character,
additional MSI checksum will be
added to the bar code in place of
the + character.
0-9
2 digits
5 digits
Varies
Varies
19 digits
Yes
Yes
No
Yes
Yes
0-9
0-9
All 128 ASCII characters
0-9
0-9
18 digits
Yes
0-9
Varies:
At least
34 digits
Varies
84
1 char.
Varies
Yes
0-9
Yes
Yes
No
Yes
All 128 ASCII characters
0-9, A-Z
A, B, C, or D
All ASCII characters
ST/SV-3210 and ST/SV-3306
DPL Bar Code Samples
Bar Code A: Code 3 of 9
Bar Code B: UPC-A
Bar Code D: Interleaved 2 of 5
Bar Code C: UPC-E
Bar Code E: Code 128
Bar Code F: EAN-13
Bar Code H: Health Industry Bar
Code (HBIC)
Bar Code G: EAN-8
ST/SV-3210 and ST/SV-3306
57
Bar Code I: Codabar
Bar Code J: Interleaved 2 of 5
w/module 10 checksum
Bar Code K: Plessey
Bar Code L: Interleaved 2 of 5
w/module 10 checksum and
shipping bearer bars
Bar Code M: 2 Digit UPC addendum
Bar Code N: 5 Digit UPC addendum
Bar Code p: Postnet
Bar Code O: Code 93
58
ST/SV-3210 and ST/SV-3306
Bar Code Q: UCC/EAN Code 128
Bar Code R: UCC/EAN Code 128
KMART NON EDI
Bar Code S: UCC/EAN Code 128 Random Weight
Barcode T: Telepen
Barcode u: UPS MaxiCode
ST/SV-3210 and ST/SV-3306
59
Barcode z: PDF-417
Barcode v: FIM
DTPL Barcodes
Code 39; Code 128 A, B, and C; Codabar, Interleaved 2 of 5; UPC-A;
EAN-8; and EAN-13.
60
ST/SV-3210 and ST/SV-3306
Appendix C
Cable Listings
Parallel Cable: Connect a Centronics type 36-pin cable.
Serial Cable: Connect a cable that complies with one of the
configurations listed in the table below (the serial interface cable must
have specific connections [pin-outs] for proper data exchange). The
cable part numbers and suggested applications are included (contact a
reseller for ordering information).
Serial Interface Cable Listing
RS-232 Null Modem (MXM)
Part Number 556000
For connections to other DCE equipment.
Flow control: XON/XOFF only.
RS-232 “PC” (DB25P) to Printer
Part Number 556002
For connection to a PC compatible with a
DB25 communication port. Flow control:
XON/XOFF or CTS/DTR.
ST/SV-3210 and ST/SV-3306
RS-232 “PC” (DB9P) to Printer
Part Number 556001
For connection to a PC compatible with a
DB9P communication port. Flow control:
XON/XOFF or CTS/DTR.
RS-422 Connection
Part Number N/A
The diagram above is provided only as a
schematic reference.
61
62
ST/SV-3210 and ST/SV-3306
Appendix D
SV Model Mounting Dimensions
Top Plate Dimensions:
ST/SV-3210 and ST/SV-3306
63
Side Dimensions:
64
ST/SV-3210 and ST/SV-3306
Warranty Information
ST-3210, SV-3210, ST-3306, and SV-3306
Datamax Barcode Products
Limited Warranty Statement
Printer
Datamax warrants* to Purchaser that under normal use and service, the S-Class
Ticket Printers, (with the exception of the thermal printhead, belts and platen
roller) purchased hereunder shall be free from defects in material and
workmanship for a period of 3 years (1095 days) or 3 million (3,000,000) linear
inches from the date of shipment by Datamax.
Expendable and/or consumable items or parts such as lamps, fuses, tickets and
ribbons are not covered under this warranty. This warranty does not cover
equipment or parts which have been misused, altered, neglected, handled
carelessly, or used for purposes other than those for which they were
manufactured. This warranty also does not cover loss, damages resulting from
accident, or damages resulting from unauthorized service.
Thermal Printhead, Belts, and Platen Roller
This warranty* is limited to a period of one year (365 days), or 1,000,000 linear
inches of use, whichever comes first, for the S-Class Ticket Printer’s thermal
printhead, belts and platen roller. This one year (365 days) warranty is valid
only if a Datamax - approved ticket stock is used, as defined in the then current
Datamax list of approved ticket stocks, a copy of which is available from
Datamax. Failure to use Datamax-approved ticket stock is justification for
invalidation of this warranty. This warranty does not cover printheads, belts, or
platens which have been misused, altered, neglected, handled carelessly, or
damaged due to improper cleaning or unauthorized repairs.
*The printer must be returned to the factory for service.
ST/SV-3210 and ST/SV-3306
65
Warranty Service Procedures
If a defect should occur during the warranty period, the defective unit shall be
returned, freight and insurance prepaid, in the original shipping containers, to
one of the following locations:
Datamax International
Datamax Corporate Headquarters
4501 Parkway Commerce Boulevard Herbert House, Elizabeth Way, Pinnacles
Harlow, Essex CM19 5FE
Orlando, Florida 32808
United Kingdom
USA
A Return Material Authorization (RMA) number must be issued before the
product can be returned. To open an RMA, please call the Datamax Customer
Service Department at (407) 523-5550. Include your RMA number on the
outside of the box and on the shipping document. Include a contact name, action
desired, a detailed description of the problem(s), and ticket examples when
possible with the defective unit. Datamax shall not be responsible for any loss or
damages incurred in shipping. Any warranty work to be performed by Datamax
shall be subject to Datamax’s confirmation that such product meets Datamax
warranty. In the event of a defect covered by its warranty, Datamax will return
the repaired or replaced product to the Purchaser at Datamax’s cost.
With respect to a defect in hardware covered by the warranty, the warranty shall
continue in effect until the end of the original warranty period, or for ninety (90)
days after the repair or replacement, whichever is later.
General Warranty Provisions
Datamax makes no warranty as to the design, capability, capacity or suitability
of any of its hardware, supplies, or software.
Software is licensed on an “as is” basis without warranty. Except and to the
extent expressly provided in this warranty and in lieu of all other warranties,
there are no warranties, expressed or implied, including, but not limited to, any
warranties of merchantability or fitness for a particular purpose.
Purchaser shall be solely responsible for the selection, use, efficiency and
suitability of Datamax’s products.
66
ST/SV-3210 and ST/SV-3306
Limitation of Liability
In no event shall Datamax be liable to the purchaser for any indirect, special or
consequential damages or lost profits arising out of or relating to Datamax’s
products, or the performance or a breach thereof, even if Datamax has been
advised of the possibility thereof. Datamax’s liability, if any, to the purchaser or
to the customer of the purchaser hereunder shall in no event exceed the total
amounts paid to Datamax hereunder by the purchaser for a defective product.
In no event shall Datamax be liable to the purchaser for any damages resulting
from or related to any failure or delay of Datamax in the delivery or installation
of the computer hardware, supplies or software or in the performance of any
services.
Some states do not permit the exclusion of incidental or consequential damages,
and in those states the foregoing limitations may not apply. The warranties here
give you specific legal rights, and you may have other legal rights which vary
from state to state.
ST/SV-3210 and ST/SV-3306
67
68
ST/SV-3210 and ST/SV-3306
Glossary
alphanumeric Consisting of alphabetic, numeric, punctuation and
other symbols.
backup speed The speed at which the ticket stock is moved
backward under the printhead following tear-off or cutting to
position the next ticket at the start of print position.
barcode A representation of alphanumeric information in a pattern
of machine-readable marks. The basic categories are divided
into one-dimensional (UPC, Code 39, Postnet, etc.) and twodimensional barcodes (MaxiCode, PDF417, etc.).
character set The entire complement of alphanumeric symbols
contained in a given font.
checksum An alphanumeric error detection method used in many
bar code symbologies for informational security.
core diameter The inside diameter measurement of the cardboard
core at the center of a ticket roll.
cutter A mechanical device (e.g., rotary or guillotine) used to cut
tickets following printing.
defaults Preset database settings returned following a reset of the
printer.
diagnostics Resident (internal) programs used to locate and diagnose
hardware problems in the printer.
direct thermal A printing method that uses a heat sensitive (direct
thermal) material and only the heat of the printhead to create
the image on that material.
direct thermal ticket stock Printing material coated with special
chemicals that react by darkening with the application of heat.
ST/SV-3210 and ST/SV-3306
69
DPI (dots per inch) A measurement of resolution, rated in the
number of thermal elements contained in one inch of the
printhead. Also referred to as print density.
DPL™ (Datamax Programming Language) Programming
commands used specifically for formatting and production in
Datamax printers.
DTPL (Datamax Ticket Programming Language) Programming
commands used for ticket formatting and production in the
admissions industry.
emulation a set of commands that allow this printer to imitate
another.
fan-fold Ticket stock that is folded and stacked.
Flash memory module A removable, non-volatile memory cartridge
that can be erased and reprogrammed for graphics, fonts, and
ticket formats.
font A set of alphanumeric characters that share a particular
typeface.
IPS (inches per second) Imperial measurement of printer speeds.
MMPS (millimeters per second) Metric measurement of printer
speeds.
non-volatile a type of storage where the contents (graphics, fonts,
and ticket formats) are preserved when power is removed.
parser a computer routine that reads and interprets received data for
further processing.
perforation A series of small cuts extending through the ticket
material to facilitate separation. Also referred to as “perf”.
print speed The speed at which the ticket stock moves under the
printhead during the printing process.
70
ST/SV-3210 and ST/SV-3306
reflective (TOF) mark A black strip on the underside of the ticket
stock used to signal the top of form.
roll hanger A device in the printer used to support rolled tickets.
rolled tickets Ticket stock that is wound upon cardboard cores.
slew speed The speed at which the ticket stock is moved under the
printhead in non-printed areas and between tickets during a
print job.
start of print The offset position on the ticket, relative to the TOF
position, where printing actually begins.
stock Generalized term for bulk roll and fan-fold ticket types.
ticket detect sensor An Electro-optical device used to detect the
presence of ticket stock within the media guides for autoloading.
ticket length The top to bottom distance of the ticket as it exits the
printer.
ticket repeat The distance from the top of one ticket to the top of the
next ticket.
ticket tracking An undesirable lateral (side to side) movement of the
ticket stock as it travels through the media guides and under
the printhead.
ticket width The left to right measurement of the ticket as it exits the
printer.
TOF (top of form) The point where the leading edge of the ticket is
detected by the TOF Sensor.
TOF Sensor An Electro-optical device used to detect the presence
and the top of form of the ticket stock.
void An undesirable blank space in a printed image.
ST/SV-3210 and ST/SV-3306
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Index
A
AC voltage configuration, 7, 37
access cover, 10
alphanumeric, 69
ASCII, 41, 49
B
backup speed, 20, 28, 29, 69
barcodes, 44, 56 - 60, 69
baud rate, 8, 28, 29, 43
buttons, 14, 15, 43
C
character set, 20, 43, 69
checksum, 56, 69
cleaning, 31 - 36,
configuration ticket, 17, 20,
core diameter, 46, 69
cut/tear position, 24 - 26, 28, 29
cutter, 3, 20, 28, 29, 31, 39, 40, 46, 69
D
darkness control, 14, 15, 38
default, 69. Also see Factory Defaults
diagnostics, 15, 69
dimensions, 63, 64
direct thermal, 2, 45, 46, 69
DPI, 40, 70
DPL, 2, 20, 28, 29, 41, 44, 51, 70
DTPL, 2, 20, 28, 29, 41, 44, 55, 70
fan-fold, 2, 46, 70
fault indicator, 14, 20, 37, 39, 40
fonts, 2, 13, 20, 44, 51 - 55, 70
front panel, 14, 38
fuses, 7, 37, 43
H
heat setting, 38. Also see Darkness
Control
hex dump mode, 40, 41
I
indicator lights, 14 - 16, 37, 39, 40, 43
interface cable, 6, 9, 61
internal test ticket, 19
IPS, 70
K
keys, 6
L
label width, 24, 28, 29
loading, 10 - 12, 35
M
maintenance. See Cleaning
media guides, 11, 12, 35, 39, 71
memory, 17, 20, 46
memory module, 3, 13, 70
MMPS, 70
E
erratic printing, 40
N
no print, 38, 40
F
factory defaults, 20, 25
fails to power-up, 37
ST/SV-3210 and ST/SV-3306
O
off-line mode, 15, 16
on-line mode, 15, 16
73
operational database, 15, 16, 24, 27 30
P
parallel cable, 61
parallel interface port, 8, 43
parity, 8, 28, 29, 43
parser mode setting, 17, 20, 27, 40, 51
perforation, 26, 70
platen roller, 31, 33
print quality, 18, 19, 32, 33, 36, 38, 47
print speed, 20, 28 - 30, 38, 45, 47, 70
print width, 20, 24, 25, 45
printhead assembly, 22, 32
printhead latch, 5, 11, 12, 32, 38
Q
quiet zone, 21 - 23, 46, 47
R
real-time clock, 2
resetting, 20
resident ticket formats, 17 - 19
roll hanger, 3, 11, 46, 71
S
serial cable, 61
serial interface port, 8, 40, 43
slew speed, 20, 28, 29, 45, 71
specifications, 43 - 47
start of print, 16, 17, 24 - 26, 28, 29, 71
stock ID, 17, 20, 24 - 26, 28, 29
T
test pattern ticket, 16, 18
ticket detection, 34
ticket sensing, 21, 45
ticket detect sensor, 31, 35, 39, 71
TOF sensor, 21 - 24, 31, 34, 39, 71
ticket exit, 14, 15
ticket stock, 10 - 12, 21 - 23, 28, 29 38,
39, 46, 47, 69 - 71
TOF, 71
TOF mark, 39, 46, 47
troubleshooting, 37 - 41
V
voids in the print, 36, 71
W
warranty, 65 - 67
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ST/SV-3210 and ST/SV-3306