Dell 1U919 Personal Computer User Manual

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Dell™ Vostro™ 200
Owner’s Manual – Mini Tower
Model DCMF
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
If you purchased a Dell™ n Series computer, any references in this document to
Microsoft® Windows® operating systems are not applicable.
____________________
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Vostro, TravelLite, and Strike Zone are trademarks
of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell
under license; Microsoft, Windows, Outlook, and Windows Vista are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries; Intel, Pentium, and
Celeron are registered trademarks, SpeedStep and Core are trademarks of Intel Corporation; Blu-ray
Disc and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model DCMF
July 2007
P/N DX333
Rev. A01
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Contents
1
Finding Information
2
Setting Up and Using Your Computer
. . . . . . . . . . . . . . . . .
11
. . .
15
Front View of the Computer
. . . . . . . . . . . . . . .
15
Back View of the Computer
. . . . . . . . . . . . . . .
18
Back Panel Connectors.
. . . . . . . . . . . . . .
Installing Your Computer in an Enclosure .
. . . . . . .
22
. . . . . . . . . . . . . . . . . . .
24
. . . . . . . . . . . . . . . . . . . .
24
Setting Up a Printer
Printer Cable
20
. . . . . . . . . . . . .
24
. . . . . . . . . . . . . . . . .
26
Connecting a USB Printer
Playing CDs and DVDs .
Adjusting the Volume .
. . . . . . . . . . . . . . .
27
Adjusting the Picture .
. . . . . . . . . . . . . . .
27
. . . . . . . . . . . . . . . . .
28
Copying CDs and DVDs
Using a Media Card Reader (Optional)
Connecting Two Monitors .
. . . . . . . . .
31
. . . . . . . . . . . . . . .
33
Connecting Two Monitors With VGA
Connectors . . . . . . . . . . . . . .
. . . . . . .
Connecting One Monitor With a VGA Connector
and One Monitor With a DVI Connector . . . . .
Connecting a TV
33
.
34
. . . . . . . . . . . . . . . . . .
34
Changing the Display Settings
. . . . . . . . . . .
35
Contents
3
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Power Management Options in Windows XP .
Standby Mode
. . . . .
35
. . . . . . . . . . . . . . . . . . .
35
Hibernate Mode .
. . . . . . . . . . . . . . . . . .
Power Options Properties
. . . . . . . . . . . . .
Power Management Options in Windows Vista
Standby Mode
. . . .
38
39
. . . . . . . . . . . . . . . . . .
Power Plan Properties
. . . . . . . . . . . . . . .
About RAID Configurations
40
41
. . . . . . . . . . . . . . .
42
RAID Level 1 Configuration
. . . . . . . . . . . . .
Configuring Your Hard Drives for RAID .
. . . . . .
42
43
Configuring for RAID Using the Intel® Option
ROM Utility . . . . . . . . . . . . . . . . . .
. . .
44
Configuring for RAID Using the Intel® Matrix
Storage Manager . . . . . . . . . . . . . . .
. . .
45
. . . . .
49
. . . . . . . .
53
Transferring Information to a New Computer .
Setting Up a Home and Office Network .
Connecting to a Network Adapter
. . . . . . . . .
53
Network Setup Wizard
. . . . . . . . . . . . . . .
54
Connecting to the Internet .
. . . . . . . . . . . . . . .
55
Setting Up Your Internet Connection
Solving Problems .
Troubleshooting Tips .
Battery Problems .
Contents
40
. . . . . . . .
Enabling SpeedStep™ Technology .
4
37
. . . . . . . . . . . . . . . . . . .
Hibernate Mode .
3
36
. . . . . . . .
. . . . . . . . . . . . . . . . .
56
59
. . . . . . . . . . . . . . . . . .
59
. . . . . . . . . . . . . . . . . . . .
59
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Drive Problems .
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . .
61
. . . . . . . . . . . . . . . .
62
Optical drive problems
Hard drive problems
E-Mail, Modem, and Internet Problems .
Error Messages
60
. . . . . . . .
62
. . . . . . . . . . . . . . . . . . . . .
65
Keyboard Problems
. . . . . . . . . . . . . . . . . . .
Lockups and Software Problems
. . . . . . . . . . . .
66
67
The computer does not start up
. . . . . . . . . .
67
The computer stops responding
. . . . . . . . . .
67
. . . . . . . . . . .
67
A program stops responding .
A program crashes repeatedly .
. . . . . . . . . .
A program is designed for an earlier Microsoft®
Windows® operating system . . . . . . . . . . .
67
.
68
. . . . . . . . . . . .
68
Other software problems .
. . . . . . . . . . . . .
69
Media Card Reader Problems .
. . . . . . . . . . . . .
70
Memory Problems
. . . . . . . . . . . . . . . . . . . .
71
Mouse Problems .
. . . . . . . . . . . . . . . . . . . .
72
A solid blue screen appears
. . . . . . . . . . . . . . . . . . .
73
Power Problems .
. . . . . . . . . . . . . . . . . . . .
74
Printer Problems .
. . . . . . . . . . . . . . . . . . . .
75
Network Problems .
Scanner Problems .
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . .
77
. . . . . . . . . . . . . .
77
Sound and Speaker Problems .
No sound from speakers
76
No sound from headphones
. . . . . . . . . . . .
78
Contents
5
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Video and Monitor Problems
If the screen is blank
. . . . . . . . . . . . . .
79
. . . . . . . . . . . . . . . .
79
If the screen is difficult to read .
4
Troubleshooting Tools
Power Lights .
Beep Codes .
. . . . . . . . . .
. . . . . . . . . . . . . .
81
. . . . . . . . . . . . . . . . . . . . . . .
82
Dell Diagnostics
. . . . . . . . . . . . . . . . . . . .
84
. . . . . . . . . . . . . . . . . . . . .
86
When to Use the Dell Diagnostics
. . . . . . . . .
Starting the Dell Diagnostics From Your
Hard Drive . . . . . . . . . . . . . . . .
. . . . . .
Starting the Dell Diagnostics From the Drivers
and Utilities Media . . . . . . . . . . . . . . .
86
. .
87
87
. . . . . . . . . . . . . . . . . . . . . . . . . .
89
What Is a Driver?
. . . . . . . . . . . . . . . . . .
Identifying Drivers
. . . . . . . . . . . . . . . . .
Restoring Your Operating System
89
90
. . . . . . . . . .
90
. . . . . . . . . . . .
93
Reinstalling Drivers and Utilities
Using Microsoft Windows System Restore .
. . . .
94
. . . . . .
95
. . . . . . . .
98
Using Dell PC Restore and Dell Factory
Image Restore . . . . . . . . . . . . .
Using the Operating System Media .
Troubleshooting Software and Hardware
Problems . . . . . . . . . . . . . . . . .
Contents
86
. . . . . . . . . . . .
Dell Diagnostics Main Menu
6
81
. . . . . . . . . . . . . . . . . . . . . .
System Messages
Drivers
80
. . . .
100
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5
Removing and Installing Parts
Before You Begin
. . . . . . .
. . . . . . . . . . . . . . . . . . . .
Recommended Tools
. . . . . . . . . . . . . . . .
Turning Off Your Computer
. . . . . . . . . . . . .
101
101
101
102
. . . . . .
102
Removing the Computer Cover
. . . . . . . . . . . . .
103
Inside View of Your Computer .
. . . . . . . . . . . . .
105
. . . . . . . . . . . . . . .
106
Before Working Inside Your Computer .
System Board Components
. . . .
108
. . . . . . . . . . . . . . . . . . . . . . . . .
111
Power Supply DC Connector Pin Assignments .
Memory
. . . . . . . . . .
112
Installing Memory
. . . . . . . . . . . . . . . . .
113
Removing Memory
. . . . . . . . . . . . . . . . .
115
. . . . . . . . . . . . . . . . . . . . . . . . . .
115
Memory Installation Guidelines
Cards .
PCI and PCI Express Cards .
Bezel .
. . . . . . . . . . . .
116
. . . . . . . . . . . . . . . . . . . . . . . . . .
123
Removing the Bezel .
. . . . . . . . . . . . . . . .
123
Replacing the Bezel
. . . . . . . . . . . . . . . .
125
. . . . . . . . . . . . . . . . . . . . . . . . . .
126
Drives
. . . . .
127
. . . . . . . . . . . . .
127
Recommended Drive Cable Connections
Connecting Drive Cables .
Drive Interface Connectors.
. . . . . . . . . . . .
127
. . .
128
Hard Drives .
. . . . . . . . . . . . . . . . . . . .
128
Floppy Drive .
. . . . . . . . . . . . . . . . . . . .
134
Connecting and Disconnecting Drive Cables
. . . . . . . . . . . . . . . .
140
. . . . . . . . . . . . . . . . . . . .
143
Media Card Reader .
Optical Drive
Contents
7
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Battery
. . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .
150
. . . . . . . . . . . . . . . . . . . . .
151
Replacing the Battery .
Power Supply
Replacing the Power Supply
I/O Panel
. . . . . . . . . . .
152
. . . . . . . . . . . . . . . . . . . . . . . .
153
Removing the I/O Panel .
. . . . . . . . . . . . .
154
. . . . . . . . . . . . . .
155
. . . . . . . . . . . . . . . . . . . . .
155
Installing the I/O Panel
Processor Fan
Removing the Processor Fan/Heat Sink
Assembly . . . . . . . . . . . . . . . .
. . . . .
156
Installing the Processor Fan/Heat Sink
Assembly . . . . . . . . . . . . . . . .
. . . . .
157
. . . . . . . . . . . . . . . . . . . . . . .
158
Processor .
Removing the Processor
. . . . . . . . . . . . .
158
Installing the Processor.
. . . . . . . . . . . . .
159
. . . . . . . . . . . . . . . . . . . . . .
162
Chassis Fan .
Removing the Chassis Fan
. . . . . . . . . . . .
162
Replacing the Chassis Fan
. . . . . . . . . . . .
163
. . . . . . . . . . . . . . . . . . . . .
164
System Board .
Removing the System Board
. . . . . . . . . . .
164
Installing the System Board .
. . . . . . . . . . .
165
. . . . . . . . .
166
. . . . . . . . . . . . . . . . . . . . . . . .
169
Replacing the Computer Cover .
6
Appendix
Specifications
. . . . . . . . . . . . . . . . . . . . .
169
System Setup .
. . . . . . . . . . . . . . . . . . . . .
174
Overview
. . . . . . . . . . . . . . . . . . . . .
174
Entering System Setup
8
Contents
150
. . . . . . . . . . . . . .
174
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System Setup Options
Boot Sequence .
. . . . . . . . . . . . . . .
176
. . . . . . . . . . . . . . . . . .
178
Clearing Forgotten Passwords
. . . . . . . . . . . . .
180
. . . . . . . . . . . . . . . .
181
. . . . . . . . . . . . . . . . . . . .
182
Clearing CMOS Settings .
Flashing the BIOS
Cleaning Your Computer .
. . . . . . . . . . . . . . . .
Computer, Keyboard, and Monitor
Mouse.
. . . . . . . . .
183
. . . . . . . . . . . . . . . . . . . . . . .
183
Floppy Drive .
. . . . . . . . . . . . . . . . . . . .
CDs and DVDs
. . . . . . . . . . . . . . . . . . .
Dell Technical Support Policy (U.S. Only) .
. . . . . . .
Definition of "Dell-Installed" Software and
Peripherals . . . . . . . . . . . . . . . . .
184
. . . . . .
185
. . . . . . . . . . . . . . . . .
185
. . . . . . . . . . . . . . . . . . . .
185
. . . . . . . . . . . . . . . . . . . . .
187
FCC Class B .
Index
184
185
FCC Notice (U.S. Only) .
Contacting Dell
183
. . . .
Definition of "Third-Party" Software and
Peripherals . . . . . . . . . . . . . . .
Glossary
182
. . . . . . . . . . . . . . . . . . . . . . . . . . .
189
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
207
Contents
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10
Contents
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Finding Information
NOTE: Some features or media may be optional and may not ship with your
computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?
Find it Here
•
•
•
•
•
•
Dell™ Product Information Guide
Warranty information
Terms and Conditions (U.S. only)
Safety instructions
Regulatory information
Ergonomics information
End User License Agreement
• How to set up my computer
Setup Diagram
See the setup diagram that came with
your system.
Finding Information
11
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What Are You Looking For?
Find it Here
• Service Tag and Express Service Code
• Microsoft Windows License Label
Service Tag and Microsoft® Windows®
License
These labels are located on your
computer.
• Use the Service Tag to identify your
computer when you use
support.dell.com or contact support.
• Enter the Express Service Code to
direct your call when contacting
support.
NOTE: As an increased security measure,
the newly designed Microsoft Windows
license label incorporates a missing portion
or "hole" to discourage removal of the label.
12
Finding Information
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What Are You Looking For?
Find it Here
• Solutions — Troubleshooting hints and
tips, articles from technicians, and
online courses, frequently asked
questions
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as memory, the hard
drive, and the operating system
• Customer Care — Contact information,
service call and order status, warranty,
and repair information
• Service and support — Service call
status and support history, service
contract, online discussions with
technical support
• Reference — Computer
documentation, details on my computer
configuration, product specifications,
and white papers
• Downloads — Certified drivers,
patches, and software updates
Dell Support Website — support.dell.com
NOTE: Select your region to view the
appropriate support site.
NOTE: Corporate, government, and
education customers can also use the
customized Dell Premier Support website
at premier.support.dell.com.
• Desktop System Software (DSS)— If
To download Desktop System Software:
you reinstall the operating system for
1 Go to support.dell.com and click
your computer, you should also reinstall
Downloads.
the DSS utility. DSS provides critical
2 Enter your Service Tag or product
updates for your operating system and
model.
support for Dell™ 3.5-inch USB floppy
3 In the Download Category drop-down
drives, optical drives, and USB devices.
menu, click All.
DSS is necessary for correct operation of
4
Select
the operating system and
your Dell computer. The software
operating
system language for your
automatically detects your computer
computer,
and click Submit.
and operating system and installs the
5 Under Select a Device, scroll to System
updates appropriate for your
and Configuration Utilities, and click
configuration.
Dell Desktop System Software.
Finding Information
13
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What Are You Looking For?
Find it Here
• How to use Windows Vista™
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support Center
1 To access Windows Help and Support:
• In Windows XP, click Start and click
Help and Support.
• In Windows Vista™, click the
Windows Vista Start button
and
click Help and Support.
2 Type a word or phrase that describes
your problem, and then click the arrow
icon.
3 Click the topic that describes your
problem.
4 Follow the instructions on the screen.
14
Finding Information
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Setting Up and Using Your Computer
Front View of the Computer
1
2
3
4
5
6
7
8
9
10
11
12
13
14
1
location of Service Tag
Use the Service Tag to identify your computer
when you access the Dell Support website or call
technical support.
2
optical drive
Use the optical drive for playing a CD/DVD.
Setting Up and Using Your Computer
15
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3
optical drive panel
This panel covers the optical drive.
(Shown in open position)
4
CD/DVD eject button
Press to eject a disk from the optical drive.
5
optional optical drive bay Can contain an optional optical drive.
6
optional CD/DVD eject
button
Press to eject a disk from the optional optical drive.
7
FlexBay drive
Can contain an optional floppy drive or optional
Media Card Reader.
8
USB 2.0 connectors (4)
Use the front USB connectors for devices that you
connect occasionally, such as joysticks or cameras,
or for bootable USB devices (see "System Setup
Options" on page 176 for more information on
booting to a USB device).
It is recommended that you use the back USB
connectors for devices that typically remain
connected, such as printers and keyboards.
9
IEEE 1394 connector
(optional)
Attach high-speed serial multimedia devices, such
as digital video cameras.
10
headphone connector
Use the headphone connector to attach
headphones and most kinds of speakers.
11
microphone connector
Use the microphone connector to attach a personal
computer microphone for voice or musical input
into a sound or telephony program.
On computers with a sound card, the microphone
connector is on the card.
12
16
front panel door grip
Slide up the front panel door grip to cover the
FlexBay drive, four Universal Serial Bus (USB)
connectors, one headphone connector, and one
microphone connector.
Setting Up and Using Your Computer
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13
power button,
power light
Press the power button to turn on the computer.
The light in the center of this button indicates
power state. See "Controls and Lights" on page 172
for more information.
NOTICE: To avoid losing data, do not use the
power button to turn off the computer. Instead,
perform an operating system shutdown.
14
drive activity light
The drive activity light is on when the computer
reads data from or writes data to the hard drive.
The light might also be on when a device such as a
CD player is operating.
Setting Up and Using Your Computer
17
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Back View of the Computer
1
2
3
7
4
6
5
18
1
power connector
Insert the power cable.
2
voltage selector switch
Used to select voltage rating.
3
power supply LED
Indicates power availability for power supply.
4
back panel connectors
Plug USB, audio, and other devices into the
appropriate connector. See "Back Panel Connectors"
on page 20 for more information.
Setting Up and Using Your Computer
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5
card slots
Access connectors for any installed PCI and PCI
Express cards.
6
padlock rings
Padlock rings are for attaching a commercially
available theft-deterrent device. The padlock rings
allow you to secure the computer cover to the
chassis with a padlock to prevent unauthorized
access to the inside of the computer. To use the
padlock rings, insert a commercially available
padlock through the rings, and then lock the
padlock.
7
security cable slot
Security cable slot lets you attach a commercially
available antitheft device to the computer. For more
information, see the instructions included with the
device.
CAUTION: Ensure that none of the system air vents are blocked. Blocking the
vents would cause serious thermal problems.
Setting Up and Using Your Computer
19
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Back Panel Connectors
1
2
3
4
5
6
7
11
10
9
8
1
network activity
light
Flashes a yellow light when the computer is transmitting
or receiving network data. A high volume of network traffic
may make this light appear to be in a steady "on" state.
2
network adapter
connector
To attach your computer to a network or broadband
device, connect one end of a network cable to either a
network port or your network or broadband device.
Connect the other end of the network cable to the network
adapter connector on the back panel of your computer. A
click indicates that the network cable has been securely
attached.
NOTE: Do not plug a telephone cable into the network
connector.
On computers with a network connector card, use the
connector on the card.
It is recommended that you use Category 5 wiring and
connectors for your network. If you must use Category 3
wiring, force the network speed to 10 Mbps to ensure
reliable operation.
3
20
link integrity light
• Green — A good connection exists between a
10/100 Mbps network and the computer.
• Off — The computer is not detecting a physical
connection to the network.
Setting Up and Using Your Computer
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4
center/subwoofer
connector
Use the orange connector to attach a speaker to a Low
Frequency Effects (LFE) audio channel. LFE audio
channel is found in digital surround sound audio schemes
that carries only low frequency information of 80 Hz and
below. The LFE channel drives a subwoofer to provide
extremely low bass extension. Systems not using
subwoofers can shunt the LFE information to the main
speakers in the surround sound setup.
5
line-in connector
Use the blue line-in connector to attach a record/playback
device such as a cassette player, CD player, or VCR.
On computers with a sound card, use the connector on the
card.
6
front L/R line-out
connector
Use the green line-out connector (available on computers
with integrated sound) to attach headphones and most
speakers with integrated amplifiers.
On computers with a sound card, use the connector on the
card.
7
microphone
Use the pink connector to attach a personal computer
microphone for voice or musical input into a sound or
telephony program
On computers with a sound card, the microphone
connector is on the card.
8
side L/R surround
connector
Use the gray connector to provide enhanced surround
audio for computers with 7.1 speakers.
On computers with a sound card, the microphone
connector is on the card.
9
rear L/R surround
connector
Use the black surround connector to attach multichannelcapable speakers.
10
USB 2.0
connectors (4)
Use the back USB connectors for devices that typically
remain connected, such as printers and keyboards.
It is recommended that you use the front USB connectors
for devices that you connect occasionally, such as joysticks
or cameras.
11
VGA video
connector
Connect the monitor’s VGA cable to the VGA connector
on the computer.
On computers with a video card, use the connector on the
card.
Setting Up and Using Your Computer
21
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Installing Your Computer in an Enclosure
Installing your computer in an enclosure can restrict the airflow and impact
your computer’s performance, possibly causing it to overheat. Follow the
guidelines below when installing your computer in an enclosure:
NOTICE: The operating temperature specifications in your Owner’s Manual reflect
the maximum ambient operating temperature. The room ambient temperature
needs to be a consideration when installing your computer in an enclosure. For
example, if the ambient room temperature is at 25° C (77° F), depending on your
computer’s specifications, you only have 5° to 10° C (9° to 18° F) temperature margin
before you reach your computer’s maximum operating temperature. For details
about your computer’s specifications, see "Specifications" on page 169.
22
•
Leave a 10.2 cm (4 in.) minimum clearance on all vented sides of the
computer to permit the airflow required for proper ventilation.
•
If your enclosure has doors, they need to be of a type that allows at least
30% airflow through the enclosure (front and back).
•
If your computer is installed in a corner on a desk or under a desk, leave at
least 5.1 cm (2 in.) clearance from the back of the computer to the wall to
permit the airflow required for proper ventilation.
Setting Up and Using Your Computer
book.book Page 23 Thursday, June 14, 2007 6:23 PM
•
Do not install your computer in an enclosure that does not allow airflow.
Restricting the airflow impacts your computer’s performance, possibly
causing it to overheat.
Setting Up and Using Your Computer
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Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to the
computer.
See the documentation that came with the printer for setup information,
including how to:
•
Obtain and install updated drivers.
•
Connect the printer to the computer.
•
Load paper and install the toner or ink cartridge.
For technical assistance, refer to the printer owner's manual or contact the
printer manufacturer.
Printer Cable
Your printer connects to your computer with either a USB cable or a parallel
cable. Your printer may not come with a printer cable, so if you purchase a
cable separately, ensure that it is compatible with your printer and computer.
If you purchased a printer cable at the same time you purchased your
computer, the cable may arrive in the computer’s shipping box.
Connecting a USB Printer
NOTE: You can connect USB devices while the computer is turned on.
1 Complete the operating system setup if you have not already done so.
2 Attach the USB printer cable to the USB connectors on the computer and
the printer. The USB connectors fit only one way.
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1
2
3
1 USB connector on computer 2 USB connector on printer 3 USB printer cable
3 Turn on the printer and then turn on the computer.
4 Depending on your computer’s operating system, a printer wizard may be
available to help you install the printer driver:
In Windows® XP, click Start→ Printers and Faxes→ Add a printer to start
the Add Printer Wizard.
In Windows Vista™, click the Start
start the Add Printer Wizard.
→ Network→ Add a printer to
5 Install the printer driver if necessary. See "Reinstalling Drivers and
Utilities" on page 90 and the documentation that came with your printer.
Setting Up and Using Your Computer
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Playing CDs and DVDs
NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep
the tray closed when you are not using the drive.
NOTICE: Do not move the computer when you are playing CDs or DVDs.
1 Press the eject button on the front of the drive.
2 Place the disc, label side up, in the center of the tray.
3 Press the eject button or gently push in the tray.
To format CDs for storing data, to create music CDs, or to copy CDs, see the
CD software that came with your computer.
NOTE: Ensure that you follow all copyright laws when you copy CDs.
A CD player includes the following basic buttons:
Play
Move backward within the current track
Pause
Move forward within the current track
Stop
Go to the previous track
Eject
Go to the next track
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A DVD player includes the following basic buttons:
Stop
Restart the current chapter
Play
Fast forward
Pause
Fast reverse
Advance a single frame while in pause mode
Go to the next title or chapter
Continuously play the current title or chapter
Go to the previous title or chapter
Eject
For more information on playing CDs or DVDs, click Help on the CD or
DVD player (if available).
Adjusting the Volume
NOTE: When the speakers are muted, you do not hear the CD or DVD playing.
1 Open the Volume Control window.
2 Click and drag the bar in the Volume Control column and slide it up or
down to increase or decrease the volume.
For more information on volume control options, click Help in the Volume
Control window.
Adjusting the Picture
If an error message notifies you that the current resolution and color depth
are using too much memory and preventing DVD playback, adjust the display
properties:
Windows XP
1 Click Start→ Control Panel→ Appearance and Themes.
2 Under Pick a task..., click Change the screen resolution.
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3 Under Screen resolution, click and drag the bar to reduce the resolution
setting.
4 In the drop-down menu under Color quality, click Medium (16 bit) and
click OK.
Windows Vista
, click Control Panel, and then click Appearance and
1 Start
Personalization.
2 Under Personalization, click Adjust Screen Resolution.
The Display Properties window appears.
3 Under Resolution: click and drag the bar to reduce the resolution setting.
4 In the drop-down menu under Colors:, click Medium (16 bit).
5 Click OK.
Copying CDs and DVDs
NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs.
This section applies only to computers that have a CD-RW, DVD+/-RW, or
CD-RW/DVD (combo) drive.
NOTE: The types of CD or DVD drives offered by Dell may vary by country.
The following instructions explain how to make an exact copy of a CD or
DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator
Plus for other purposes, such as creating music CDs from audio files stored on
your computer or backing up important data. For help, open Roxio Creator
Plus, and then click the question mark icon in the upper-right corner of the
window.
How to Copy a CD or DVD
NOTE: CD-RW/DVD combo drives cannot write to DVD media. If you have a
CD-RW/DVD combo drive and you experience recording problems, check for
available software patches on the Sonic support website at sonic.com.
The DVD-writable drives installed in Dell™ computers can write to and read
DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot
write to and may not read DVD-RAM or DVD-R DL media.
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NOTE: Most commercial DVDs have copyright protection and cannot be copied
using Roxio Creator Plus.
1 Open Roxio Creator Plus.
2 Under the Copy tab, click Disc Copy.
3 To copy the CD or DVD:
•
If you have one CD/DVD drive, ensure that the settings are correct, and
then click Disc Copy. The computer reads your source CD or DVD
and copies the data to a temporary folder on your computer hard
drive.
When prompted, insert a blank CD or DVD into the drive and
click OK.
•
If you have two CD/DVD drives, select the drive into which you have
inserted your source CD or DVD, and then click Disc Copy. The
computer copies the data from the source CD or DVD to the blank
CD or DVD.
Once you have finished copying the source CD or DVD, the CD or DVD
that you have created automatically ejects.
Using Blank CDs and DVDs
CD-RW drives can write to CD recording media only (including high-speed
CD-RW media), while DVD-writable drives can write to both CD and DVD
recording media.
Use blank CD-Rs to record music or permanently store data files. After the
maximum storage capacity of a CD-R is reached, you cannot write to that
CD-R again (see the Sonic documentation for more information). Use blank
CD-RWs if you plan to erase, rewrite, or update information on the CD later.
Blank DVD+/-Rs can be used to permanently store large amounts of data.
After you create a DVD+/-R disc, you may not be able to write to that disc
again if the disc is finalized or closed during the final stage of the disc creation
process. Use blank DVD+/-RWs if you plan to erase, rewrite, or update
information on the disc later.
Setting Up and Using Your Computer
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CD-Writable Drives
Media Type
Read
Write
Rewritable
CD-R
Yes
Yes
No
CD-RW
Yes
Yes
Yes
Media Type
Read
Write
Rewritable
CD-R
Yes
Yes
No
CD-RW
Yes
Yes
Yes
DVD+R
Yes
Yes
No
DVD-R
Yes
Yes
No
DVD+RW
Yes
Yes
Yes
DVD-RW
Yes
Yes
Yes
DVD+R DL
Yes
Yes
No
DVD-R DL
Maybe
No
No
DVD-RAM
Maybe
No
No
DVD-Writable Drives
Helpful Tips
30
•
After you start Roxio Creator Plus and open a Creator project, you can use
Microsoft® Windows® Explorer to drag and drop files to a CD-R or
CD-RW .
•
Use CD-Rs to burn music CDs that you want to play in regular stereos.
CD-RWs may not play in many home or car stereos.
•
You cannot create audio DVDs with Roxio Creator Plus.
•
Music MP3 files can be played only on MP3 players or on computers that
have MP3 software installed.
•
Commercially available DVD players used in home theater systems may
not support all available DVD formats. For a list of formats supported by
your DVD player, see the documentation provided with your DVD player
or contact the manufacturer.
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•
Do not burn a blank CD-R or CD-RW to its maximum capacity; for
example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW
drive needs 1–2 MB of blank space to finalize the recording.
•
Use a blank CD-RW to practice CD recording until you are familiar with
CD recording techniques. If you make a mistake, you can erase the data on
the CD-RW and try again. You can also use blank CD-RWs to test music
file projects before you record the project permanently to a blank CD-R.
•
See the Sonic website at sonic.com for additional information.
Using a Media Card Reader (Optional)
Use the Media Card Reader to transfer data directly to your computer.
The Media Card Reader supports the following memory types:
•
xD-Picture Card
•
SmartMedia (SMC)
•
CompactFlash Type I and II (CF I/II)
•
MicroDrive Card
•
SecureDigital Card (SD)
•
MultiMediaCard (MMC)
•
Memory Stick (MS/MS Pro)
For information on installing a Media Card Reader, see "Installing a Media
Card Reader" on page 141.
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1
2
3
4
32
1
xD-Picture Card and
SmartMedia (SMC)
4
SecureDigital Card
(SD)/ MultiMediaCard
(MMC)
2
CompactFlash Type I
and II (CF I/II) and
MicroDrive Card
Setting Up and Using Your Computer
3
Memory Stick (MS/MS
Pro)
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To use the Media Card Reader:
1 Check the media or card to determine the proper orientation for insertion.
2 Slide the media or card into the appropriate slot until it is completely
seated in the connector.
If you encounter resistance, do not force the media or card. Check the card
orientation and try again.
Connecting Two Monitors
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
If you purchased a graphics card that supports dual monitors, follow these
instructions to connect and enable your monitors. The instructions tell you
how to connect either two monitors (each with a VGA connector), one
monitor with a VGA connector and one monitor with a DVI connector, or
a TV.
NOTICE: If you are connecting two monitors that have VGA connectors, you must
have the optional DVI adapter to connect the cable. If you are connecting two flatpanel monitors, at least one of them must have a VGA connector. If you are
connecting a TV, you may connect only one monitor (VGA or DVI) in addition to
the TV.
Connecting Two Monitors With VGA Connectors
1 Follow the procedures in "Before You Begin" on page 101.
NOTE: If your computer has integrated video, do not connect either monitor to the
integrated video connector. If the integrated video connector is covered by a cap,
do not remove the cap to connect the monitor or the monitor will not function.
2 Connect one of the monitors to the VGA (blue) connector on the back of
the computer.
3 Connect the other monitor to the optional DVI adapter and connect the
DVI adapter to the DVI (white) connector on the back of the computer.
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1
2*
3*
4
*May not be present on your computer
1
optional DVI adapter
2
DVI (white) connector
3
TV-OUT connector
4
VGA (blue) connector
Connecting One Monitor With a VGA Connector and One Monitor With a
DVI Connector
1 Follow the procedures in "Before You Begin" on page 101.
2 Connect the VGA connector on the monitor to the VGA (blue) connector
on the back of the computer.
3 Connect the DVI connector on the other monitor to the DVI (white)
connector on the back of the computer.
Connecting a TV
NOTE: You must purchase an S-video cable, available at most consumer electronics
stores, to connect a TV to your computer. It is not included with your computer.
1 Follow the procedures in "Before You Begin" on page 101.
2 Connect one end of the S-video cable to the optional TV-OUT connector
on the back of the computer.
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3 Connect the other end of the S-video cable to the S-video input connector
on your TV.
4 Connect the VGA or DVI monitor.
Changing the Display Settings
1 After you connect the monitor(s) or TV, turn on the computer.
The Microsoft® Windows® desktop displays on the primary monitor.
2 Enable clone mode or extended desktop mode in the display settings.
•
In clone mode, both monitors display the same image.
•
In extended desktop mode, you can drag objects from one screen to
the other, effectively doubling the amount of viewable work space.
For information on changing the display settings for your graphics card, go to
support.dell.com.
Power Management Options in Windows XP
The Microsoft Windows XP power management features can reduce the
amount of electricity your computer uses when it is on and you are not using
it. You can reduce power to just the monitor or the hard drive, or you can use
standby mode or hibernate mode to reduce power to the entire computer.
When the computer exits from a power conservation mode, it returns to the
operating state it was in prior to entering the mode.
NOTE: Windows XP Professional includes security and networking features not
available in Windows XP Home Edition. When a Windows XP Professional
computer is connected to a network, different options related to security and
networking appear in certain windows.
NOTE: The procedures to activate the standby and hibernate modes may vary
according to your operating system.
Standby Mode
Standby mode conserves power by turning off the display and the hard drive
after a designated period of time, known as a time-out. When the computer
exits from standby mode, it returns to the operating state it was in prior to
entering standby mode.
NOTICE: If your computer loses power while in standby mode, it may lose data.
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To set standby mode to automatically activate after a defined period of
inactivity:
1 Click Start→ Control Panel→ Pick a category→ Performance and
Maintenance.
2 Under or pick a Control Panel icon, click Power Options.
To immediately activate standby mode without a period of inactivity, click
Start→ Turn Off Computer→ Stand by.
To exit from standby mode, press a key on the keyboard or move the mouse.
Hibernate Mode
Hibernate mode conserves power by copying system data to a reserved area on
the hard drive, and then completely turning off the computer. When the
computer exits from hibernate mode, the desktop is restored to the state it
was in prior to entering hibernate mode.
To activate hibernate mode:
1 Click Start→ Control Panel→ Pick a category→ Performance and
Maintenance.
2 Under or pick a Control Panel icon, click Power Options.
3 Define your hibernate settings on the Power Schemes tab, Advanced tab,
and Hibernate tab.
To exit hibernate mode, press the power button. The computer may take a
short time to exit hibernate mode. Because the keyboard and mouse do not
function in hibernate mode, pressing a key on the keyboard or moving the
mouse does not bring the computer out of hibernation.
Because hibernate mode requires a special file on your hard drive with enough
disk space to store the contents of the computer memory, Dell creates an
appropriately sized hibernate mode file before shipping the computer to you.
If the computer’s hard drive becomes corrupted, Windows XP recreates the
hibernate file automatically.
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Power Options Properties
Define your standby mode settings, hibernate mode settings, and other power
settings in the Power Options Properties window. To access the Power
Options Properties window:
1 Click Start→ Control Panel→ Pick a category→ Performance and
Maintenance.
2 Under or pick a Control Panel icon, click Power Options.
3 Define your power settings on the Power Schemes tab, Advanced tab, and
Hibernate tab.
Power Schemes Tab
Each standard power setting is called a scheme. If you want to select one of
the standard Windows schemes installed on your computer, choose a scheme
from the Power schemes drop-down menu. The settings for each scheme
appear in the fields below the scheme name. Each scheme has different
settings for starting standby mode, hibernate mode, turning off the monitor,
and turning off the hard drive.
NOTICE: If you set the hard drive to time-out before the monitor does, your
computer may appear to be locked up. To recover, press any key on the keyboard or
click the mouse. To avoid this problem, always set the monitor to time-out before the
hard drive.
The Power schemes drop-down menu displays the following schemes:
•
Always On (default) — If you want to use your computer with no power
conservation.
•
Home/Office Desk — If you want your home or office computer to run
with little power conservation.
•
Portable/Laptop — If your computer is a portable computer that you use
for traveling.
•
Presentation — If you want your computer to run without interruption
(using no power conservation).
•
Minimal Power Management — If you want your computer to run with
minimal power conservation.
•
Max Battery — If your computer is a portable computer and you run your
computer from batteries for extended periods of time.
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If you want to change the default settings for a scheme, click the drop-down
menu in the Turn off monitor, Turn off hard disks, System stand by, or
System hibernates field, and then select a time-out from the displayed list.
Changing the time-out for a scheme field permanently changes the default
settings for that scheme, unless you click Save As and enter a new name for
the changed scheme.
Advanced Tab
The Advanced tab allows you to:
•
Place the power options icon in the Windows taskbar for quick access.
•
Set the computer to prompt you for your Windows password before the
computer exits from standby mode or hibernate mode.
•
Program the power button to activate standby mode, activate hibernate
mode, or turn off the computer.
To program these functions, click an option from the corresponding dropdown menu and click OK.
Hibernate Tab
The Hibernate tab allows you to enable hibernate mode. If you want to use
the hibernate settings as defined on the Power Schemes tab, click the Enable
hibernation check box on the Hibernate tab.
Additional Information
For more information on power management options:
1 Click Start→ Help and Support→ Performance and maintenance.
2 In the Performance and maintenance window, click Conserving power on
your computer.
Power Management Options in Windows Vista
The Windows Vista™ power management features are designed to reduce the
amount of electricity your computer uses when it is on and you are not using
it. You can reduce power to just the monitor or the hard drive, and Windows
Vista sets the default "off" state to standby mode or you can set hibernate
mode to reduce power even further.
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When the computer exits from a power conservation mode (Standby or
Hibernate), the Windows desktop is restored to the state it was in before it
entered the mode.
Windows Vista has three main default power management modes:
•
Balanced
•
Power Saver
•
High Performance
Dell has added a fourth, Dell-Recommended mode that sets power
management to the most typical settings for the majority of our customers.
This is the active Power Plan.
Standby Mode
Standby mode is the default "off" state for Windows Vista. Standby mode
conserves power by turning off the display and the hard drive after a time-out.
When the computer exits from standby mode, it returns to the operating
state it was in before it entered standby mode.
To set standby mode to automatically activate after a defined period of
inactivity:
1 Click Start
→ Control Panel → System and Maintenance.
2 Under System and Maintenance, click Power Options.
The next dialog box shows three power plans. The top option, Dell
Recommended, is the currently active plan.To display additional power plans,
click the arrow at the bottom of the list.
To immediately activate standby mode without a period of inactivity, click
Start
and click the off button icon. Windows Vista sets Standby as the
default off state.
To exit from standby mode, press a key on the keyboard or move the mouse.
NOTICE: If your computer loses power while in standby mode, it may lose data.
Windows Vista has a new feature called Hybrid Sleep mode - this saves the data
into a file and also puts the system into standby. If you lose power, the system
retains your data on the hard drive and resumes to the same state you left it. Go to
Help and Support and search for hybrid sleep for further information. Hybrid Sleep
provides fast wake if the system is in standby, but also keeps your data safe by
storing it to the hard drive.
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Hibernate Mode
Hibernate mode conserves power by copying system data to a reserved area on
the hard drive and then completely turning off the computer. When the
computer exits from hibernate mode, the desktop is restored to the state it
was in before it entered hibernate mode. Windows Vista may mask Hibernate
from the user if Hybrid Sleep is enabled. For additional information, go to
Help and Support and search for hibernate.
To activate hibernate mode immediately (if available):
1 Click Start
icon.
and click the arrow (pointing to the right) beside the lock
2 Select Hibernate from the list.
To exit from hibernate mode, press the power button. The computer may
take a short time to exit from hibernate mode. Pressing a key on the keyboard
or moving the mouse does not bring the computer out of hibernation,
because the keyboard and the mouse do not function when the computer is in
hibernate mode.
Because hibernate mode requires a special file on your hard drive with enough
disk space to store the contents of the computer memory, Dell creates an
appropriately sized hibernate mode file before shipping the computer to you.
If the computer's hard drive becomes corrupted, Windows Vista recreates the
hibernate file automatically.
Power Plan Properties
You can define standby mode settings, display mode settings, hibernate mode
settings (if available), and other power settings in the Power Plan Properties
window.
To access the Power Plan Properties window:
1 Click Start
→ Control Panel→ System and Maintenance→ System
and Maintenance→ Power Options.
This takes you to the main Select a Power Plan window.
2 In the Select A Power Plan window, you can change or modify power
settings.
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To change the default settings for a plan:
1 Click Start
→ Control Panel→ System and Maintenance.
2 Under System and Maintenance, click Power Options.
In the Power Options window, click Change Plan Settings to change settings
such as:
•
Require a password on wakeup.
•
Choose what power buttons do.
•
Create a power plan (you can choose the settings you want and create a
custom power plan here).
•
Choose when to turn off the display.
•
Change when the computer sleeps.
Advanced Tab
The Advanced tab allows you to set many different settings beyond the basic
settings. If you do not know or are not sure what to set, leave the settings at
the default.
To access the advanced settings:
1 Choose the Power Plan you want to change.
2 Click Change Plan Settings from just below the plan name.
3 Click Change Advanced Power Settings.
CAUTION: There are many different settings in the Power Options, Advanced
Settings dialog box. Use care when making setting changes.
Enabling SpeedStep™ Technology
SpeedStep technology controls your computer's processor performance
automatically, dynamically adjusting the operating frequency and voltage,
according to the task at hand. When an application does not require full
performance, significant amounts of power can be saved. Performance is
designed to still be responsive, with maximum processor performance being
delivered when required, and automatic power savings when possible.
Windows Vista automatically sets Intel Speedstep technologies in the Dell
Recommended, Balanced, and Power Saver power plans. It is disabled in the
High Performance power plan.
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About RAID Configurations
This section provides an overview of the RAID configuration that you might
have selected when you purchased your computer. Although several RAID
configurations are available, Dell offers only RAID level 1 for its Vostro
computers. A RAID level 1 configuration is recommended for the data
integrity requirements of digital photography and audio.
The Intel RAID controller on your computer can only create a RAID volume
using two physical drives. If a third drive is present, then that drive cannot be
made part of a RAID volume using the Intel RAID configuration program,
although it can be used as a spare drive in a RAID 1 configuration. However, if
four drives are present in your computer, then each pair of drives can be made
into a RAID level 1 volume. The drives should be the same size in order to
ensure that the larger drive does not contain unallocated (and therefore
unusable) space.
RAID Level 1 Configuration
RAID level 1 uses a data-redundancy storage technique known as "mirroring."
When data is written to the primary drive, it is then duplicated, or mirrored,
on the other drive. A RAID level 1 configuration sacrifices high data access
rates for its data redundancy advantages.
serial ATA RAID
configured for
RAID level 1
segment 1
segment 1 duplicated
segment 2
segment 2 duplicated
segment 3
segment 3 duplicated
segment 4
segment 4 duplicated
segment 5
segment 5 duplicated
segment 6
segment 6 duplicated
hard drive 1
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If a drive failure occurs, subsequent read and write operations are directed to
the surviving drive. A replacement drive can then be rebuilt using the data
from the surviving drive. Also, because data is duplicated on both drives, two
120-GB RAID level 1 drives collectively have a maximum of 120-GB on which
to store data.
NOTE: In a RAID level 1 configuration, the size of the configuration is equal to the
size of the smallest drive in the configuration.
Configuring Your Hard Drives for RAID
At some point you may want to configure your computer for RAID if you did
not select a RAID configuration when you purchased your computer. You
must have at least two hard drives installed in your computer to set up a
RAID configuration. For instructions on how to install a hard drive, see "Hard
Drives" on page 128.
You can use one of two methods to configure RAID hard drive volumes. One
method uses the Intel® Option ROM utility, and is performed before you
install the operating system onto the hard drive. The second method uses the
Intel Matrix Storage Manager or Intel Storage Utility. This method is
performed after you have installed the operating system and the Intel Storage
Utility. Both methods require that you set your computer to RAID-enabled
mode before starting any of the RAID configuration procedures in this
document. Both methods require that you set your computer to RAIDenabled mode before you begin.
Setting Your Computer to RAID-Enabled Mode
1 Enter the system setup (see "Entering System Setup" on page 174).
2 Press the left- and right-arrow keys to highlight Drives tab.
3 Press the up- and down-arrow keys to highlight Drive Controller, then
press <Enter>.
4 Press the up- and down-arrow keys to highlight RAID On, and then press
<Enter>.
NOTE: For more information about RAID options, see "System Setup Options"
on page 176.
5 Press the up- and down-arrow keys to highlight Save/Exit, and press
<Enter> to exit system setup and resume the boot process.
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Configuring for RAID Using the Intel® Option ROM Utility
NOTE: Although any size drives may be used to create a RAID configuration using
the Intel Option ROM utility, ideally the drives should be of equal size. In a RAID
level 1 configuration, the size of the array will be the smaller of the two disks used.
Creating a RAID Level 1 Configuration
1 Set your computer to RAID-enabled mode (see "Setting Your Computer to
RAID-Enabled Mode" on page 43).
2 Press <Ctrl><i> when you are prompted to enter Intel RAID Option
ROM.
3 Use the up- and down-arrow keys to highlight Create RAID Volume, and
press <Enter>.
4 Enter a RAID volume name or accept the default, and press <Enter>.
5 Use the up- and down-arrow keys to select RAID1(Mirror), and press
<Enter>.
6 If there are more than two hard disks available, use the up- and downarrow keys and space bar to select the two disks you want to use to make up
your array, and then press <Enter>.
7 Select the desired capacity for the volume, and press <Enter>. The
default value is the maximum available size.
8 Press <Enter> to create the volume.
9 Press <y> to confirm that you want to create the RAID volume.
10 Confirm that the correct volume configuration is displayed on the main
Intel Option ROM screen.
11 Use the up- and down-arrow keys to select Exit, and press <Enter>.
12 Install the operating system.
Deleting a RAID Volume
NOTE: When you perform this operation, all data on the RAID drives will be lost.
NOTE: If your computer currently boots to RAID and you delete the RAID volume in
the Intel RAID Option ROM, your computer will become unbootable.
1 Press <Ctrl><i> when you are prompted to enter the Intel RAID Option
ROM utility.
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2 Use the up- and down-arrow keys to highlight Delete RAID Volume, and
press <Enter>.
3 Use the up- and down-arrow keys to highlight the RAID volume you want
to delete, and press <Delete>.
4 Press <y> to confirm the deletion of the RAID volume.
5 Press <Esc> to exit the Intel Option ROM utility.
Configuring for RAID Using the Intel® Matrix Storage Manager
If you already have one hard drive with the operating system installed on it,
and you want to add a second hard drive and reconfigure both drives into a
RAID volume without losing the existing operating system and any data, you
need to use the migrating option (see "Migrating to a RAID 1 Volume" on
page 47).
Create a RAID 1 Volume only when:
•
You are adding two new drives to an existing single-drive computer (and
the operating system is on the single drive), and you want to configure the
two new drives into a RAID volume.
•
You already have a two-hard drive computer configured into an array, but
you still have some space left on the array that you want to designate as a
second RAID volume.
Creating a RAID 1 Volume
NOTE: When you perform this operation, all data on the RAID drives will be lost.
1 Set your computer to RAID-enabled mode (see "Setting Your Computer to
RAID-Enabled Mode" on page 43).
2 In Windows XP, click Start→ All Programs→ Intel®Matrix Storage
Manager→ Intel Matrix Storage Console to launch the Intel® Storage
Utility.
In Windows Vista, click Start
→ Programs→ Intel®Matrix Storage
Manager→ Intel Matrix Storage Manager to launch the Intel® Storage
Utility.
NOTE: If you do not see an Actions menu option, you have not yet set your
computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled
Mode" on page 43).
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3 On the Actions menu, select Create RAID Volume to launch the Create
RAID Volume Wizard.
4 Click Next at the first screen.
5 Confirm the volume name, select RAID 1 as the RAID level, and then
click Next to continue.
6 On the Select Volume Location screen, click the first hard drive you want
to use to create your RAID 1 volume, and then click the right arrow. Click
a second hard drive until two drives appear in the Selected window, and
then click Next.
7 In the Specify Volume Size window, select the Volume Size desired and
click Next.
8 Click Finish to create the volume, or click Back to make changes.
9 Follow Microsoft Windows procedures for creating a partition on the new
RAID volume.
Deleting a RAID Volume
NOTE: While this procedure deletes the RAID 1 volume, it also splits the RAID 1
volume into two non-RAID hard drives with a partition, and leaves any existing data
files intact.
1 In Windows XP, click Start→ All Programs→ Intel®Matrix Storage
Manager→ Intel Matrix Storage Console to launch the Intel® Storage
Utility.
In Windows Vista, click Start
→ Programs→ Intel®Matrix Storage
Manager→ Intel Matrix Storage Manager to launch the Intel® Storage
Utility.
2 Right-click the Volume icon of the RAID volume you want to delete, and
select Delete Volume.
3 On the Delete RAID Volume Wizard screen, click Next.
4 Highlight the RAID volume you want to delete in the Available box, click
the right-arrow button to move the highlighted RAID volume into the
Selected box, and then click Next.
5 Click Finish to delete the volume.
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Migrating to a RAID 1 Volume
1 Set your computer to RAID-enabled mode (see "Setting Your Computer to
RAID-Enabled Mode" on page 43).
2 In Windows XP, click Start→ All Programs→ Intel®Matrix Storage
Manager→ Intel Matrix Storage Console to launch the Intel® Storage
Utility.
In Windows Vista, click Start
→ Programs→ Intel®Matrix Storage
Manager→ Intel Matrix Storage Manager to launch the Intel® Storage
Utility.
NOTE: If you do not see an Actions menu option, you have not yet set your
computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled
Mode" on page 43).
3 On the Actions menu, click Create RAID Volume From Existing Hard
Drive to launch the Migration Wizard.
4 Click Next on the first Migration Wizard screen.
5 Enter a RAID volume name or accept the default.
6 From the drop-down box, select RAID 1 as the RAID level.
NOTE: Select the hard drive that already has the data or operating system files that
you want to maintain on the RAID volume as your source hard drive.
7 On the Select Source Hard Drive screen, double-click the hard drive from
which you want to migrate, and click Next.
8 On the Select Member Hard Drive screen, double-click the hard drive to
select the member drive that you want to act as the mirror in the array, and
click Next.
9 On the Specify Volume Size screen, select the volume size you want, and
click Next.
NOTE: In the following step, you will lose all data contained on the member drive.
10 Click Finish to start migrating, or click Back to make changes. You can use
your computer normally during migration process.
Creating a Spare Hard Drive
A spare hard drive may be created with a RAID 1 array. The spare hard drive
will not be recognized by the operating system, but you will be able to see the
spare drive from within Disk Manager or the Intel Option ROM Utility.
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When a member of the RAID 1 array is broken, the computer automatically
rebuilds the mirror array using the spare hard drive as the broken member’s
replacement.
To Mark a Drive as a Spare Hard Drive:
1 In Windows XP, click Start→ All Programs→ Intel®Matrix Storage
Manager→ Intel Matrix Storage Console to launch the Intel® Storage
Utility.
In Windows Vista, click Start
→ Programs→ Intel®Matrix Storage
Manager→ Intel Matrix Storage Manager to launch the Intel® Storage
Utility.
2 Right-click the hard drive you want to mark as a spare hard drive.
3 Click Mark as Spare.
To Remove Spare Marking From a Spare Hard Drive:
1 Right-click the spare hard drive icon.
2 Click Reset Hard Drive to Non-RAID.
Rebuilding a Degraded RAID 1 Volume
If your computer does not have a spare hard drive, and the computer has
reported a degraded RAID 1 volume, you can manually rebuild the
computer’s redundancy mirror to a new hard drive by performing the
following steps:
1 In Windows XP, click Start→ All Programs→ Intel®Matrix Storage
Manager→ Intel Matrix Storage Console to launch the Intel® Storage
Utility.
In Windows Vista, click Start
→ Programs→ Intel®Matrix Storage
Manager→ Intel Matrix Storage Manager to launch the Intel® Storage
Utility.
2 Right-click the available hard drive to which you want to rebuild the
RAID 1 volume, and click Rebuild to this Disk.
NOTE: You can use your computer while the computer is rebuilding the RAID 1
volume.
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Transferring Information to a New Computer
You can use your operating system "wizards" to help you transfer files and
other data from one computer to another—for example, from an old
computer to a new computer. For instructions, see the following section that
corresponds to the operating system your computer is running.
Transferring Information Using Windows XP
The Microsoft Windows XP operating system provides the Files and Settings
Transfer Wizard to move data from a source computer to a new computer.
You can transfer data, such as:
•
E-mail messages
•
Toolbar settings
•
Window sizes
•
Internet bookmarks
You can transfer the data to the new computer over a network or serial
connection, or you can store it on removable media, such as a writable CD,
for transfer to the new computer.
NOTE: You can transfer information from an old computer to a new computer by
directly connecting a serial cable to the input/output (I/O) ports of the two
computers. To transfer data over a serial connection, you must access the Network
Connections utility from the Control Panel and perform additional configuration
steps, such as setting up an advanced connection and designating the host
computer and the guest computer.
For instructions on setting up a direct cable connection between two computers,
see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable
Connection Between Two Computers in Windows XP. This information may not be
available in certain countries.
For transferring information to a new computer, you must run the Files and
Settings Transfer Wizard. You can use the optional Operating System media
for this process or you can create a wizard disk with the Files and Settings
Transfer Wizard.
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Running the Files and Settings Transfer Wizard With the Operating System Media
NOTE: This procedure requires the Operating System media. This media is optional
and may not be included with certain computers.
To prepare a new computer for the file transfer:
1 Open the Files and Settings Transfer Wizard: click Start→ All Programs→
Accessories→ System Tools→ Files and Settings Transfer Wizard.
2 When the Files and Settings Transfer Wizard welcome screen appears,
click Next.
3 On the Which computer is this? screen, click New Computer→ Next.
4 On the Do you have a Windows XP CD? screen, click I will use the wizard
from the Windows XP CD→ Next.
5 When the Now go to your old computer screen appears, go to your old or
source computer. Do not click Next at this time.
To copy data from the old computer:
1 On the old computer, insert the Windows XP Operating System media.
2 On the Welcome to Microsoft Windows XP screen, click Perform
additional tasks.
3 Under What do you want to do?, click Transfer files and settings→ Next.
4 On the Which computer is this? screen, click Old Computer→ Next.
5 On the Select a transfer method screen, click the transfer method you
prefer.
6 On the What do you want to transfer? screen, select the items you want to
transfer and click Next.
After the information has been copied, the Completing the Collection
Phase screen appears.
7 Click Finish.
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To transfer data to the new computer:
1 On the Now go to your old computer screen on the new computer, click
Next.
2 On the Where are the files and settings? screen, select the method you
chose for transferring your settings and files and click Next.
The wizard reads the collected files and settings and applies them to your
new computer.
When all of the settings and files have been applied, the Finished screen
appears.
3 Click Finished and restart the new computer.
Running the Files and Settings Transfer Wizard Without the Operating System
Media
To run the Files and Settings Transfer Wizard without the Operating System
media, you must create a wizard disk that will allow you to create a backup
image file to removable media.
To create a wizard disk, use your new computer with Windows XP and
perform the following steps:
1 Open the Files and Settings Transfer Wizard: click Start→ All Programs→
Accessories→ System Tools→ Files and Settings Transfer Wizard.
2 When the Files and Settings Transfer Wizard welcome screen appears,
click Next.
3 On the Which computer is this? screen, click New Computer→ Next.
4 On the Do you have a Windows XP CD? screen, click I want to create a
Wizard Disk in the following drive→ Next.
5 Insert the removable media, such as a writable CD, and click OK.
6 When the disk creation completes and the Now go to your old computer
message appears, do not click Next.
7 Go to the old computer.
To copy data from the old computer:
1 On the old computer, insert the wizard disk.
2 Click Start→ Run.
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3 In the Open field on the Run window, browse to the path for fastwiz (on
the appropriate removable media) and click OK.
4 On the Files and Settings Transfer Wizard welcome screen, click Next.
5 On the Which computer is this? screen, click Old Computer→ Next.
6 On the Select a transfer method screen, click the transfer method you
prefer.
7 On the What do you want to transfer? screen, select the items you want to
transfer and click Next.
After the information has been copied, the Completing the Collection
Phase screen appears.
8 Click Finish.
To transfer data to the new computer:
1 On the Now go to your old computer screen on the new computer, click
Next.
2 On the Where are the files and settings? screen, select the method you
chose for transferring your settings and files and click Next. Follow the
instructions on the screen.
The wizard reads the collected files and settings and applies them to your
new computer.
When all of the settings and files have been applied, the Finished screen
appears.
3 Click Finished and restart the new computer.
NOTE: For more information about this procedure, search support.dell.com for
document #154781 (What Are The Different Methods To Transfer Files From My Old
Computer To My New Dell™ Computer Using the Microsoft® Windows® XP
Operating System?).
NOTE: Access to the Dell™ Knowledge Base document may not be available in
certain countries.
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Transferring Information Using Windows Vista
The Windows Vista operating system provides the Easy Transfer wizard to
move data from a source computer to a new computer. You can transfer data,
such as:
•
User account
•
Files and folders
•
Program settings
•
Internet settings and favorites
•
E-mail settings, contacts, and messages
You can transfer the data to the new computer over a network or serial
connection, or you can store it on removable media, such as a writable CD,
for transfer to the new computer.
There are two ways to access the Easy Transfer wizard:
•
When Windows Vista setup is completed, you will see the Windows Vista
Welcome Center. One icon in the Welcome Center is Transfer Files and
Settings. Click this icon to start Windows easy Transfer.
•
If the Welcome Center dialog box has been closed, you can access Easy
Transfer by clicking Start
→ All Programs→ Accessories→ System
Tools→ Easy Transfer.
Setting Up a Home and Office Network
Connecting to a Network Adapter
NOTICE: Plug the network cable into the network adapter connector on the
computer. Do not plug the network cable into the modem connector on the
computer. Do not plug a network cable into a telephone wall jack.
1 Connect the network cable to the network adapter connector on the back
of your computer.
Insert the cable until it clicks into place, and then gently pull it to ensure
that it is secure.
2 Connect the other end of the network cable to a network device.
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2
1
3
4
1
network adapter connector
3
network adapter connector on computer 4
2
network device
network cable
Network Setup Wizard
The Microsoft Windows operating system provides a Network Setup Wizard
to guide you through the process of sharing files, printers, or an Internet
connection between computers in a home or small office.
Windows XP
1 Click Start, point to All Programs→ Accessories→ Communications, and
then click Network Setup Wizard.
2 On the welcome screen, click Next.
3 Click Checklist for creating a network.
NOTE: Selecting the connection method This computer connects directly to
the Internet enables the integrated firewall provided with Windows XP SP1.
4 Complete the checklist and required preparations.
5 Return to the Network Setup Wizard and follow the instructions on the
screen.
Windows Vista
1 Click Start
Start menu.
54
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2 On the Network dialog screen, click Network and Sharing Center.
NOTE: This screen also provides links to "Add a Printer" and to "Add a
Wireless Device" (if available).
3 On the Network and Sharing Center screen, click Set up a connection or
network.
4 Choose the task most appropriate for your network and follow the onscreen prompts.
For more information, access Help and Support and use the search term
network.
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an
Internet service provider (ISP). Your ISP will offer one or more of the
following Internet connection options:
•
DSL connections that provide high-speed Internet access through your
existing telephone line or cellular telephone service. With a DSL
connection, you can access the Internet and use your telephone on the
same line simultaneously.
•
Cable modem connections that provide high-speed Internet access
through your local cable TV line.
•
Satellite modem connections that provide high-speed Internet access
through a satellite television system.
•
Dial-up connections that provide Internet access through a telephone line.
Dial-up connections are considerably slower than DSL and cable (or
satellite) modem connections.
•
Wireless LAN connections that provide Internet access using Bluetooth®
wireless technology.
If you are using a dial-up connection, connect a telephone line to the modem
connector on your computer and to the telephone wall jack before you set up
your Internet connection. If you are using a DSL or cable/satellite modem
connection, contact your ISP or cellular telephone service for setup
instructions.
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Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
1 Save and close any open files, and exit any open programs.
2 Double-click the ISP icon on the Windows Vista™ desktop.
3 Follow the instructions on the screen to complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an
Internet connection with a different ISP, perform the steps in the following
section that corresponds to the operating system your computer is using.
NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem,
and Internet Problems" on page 62." If you cannot connect to the Internet but have
successfully connected in the past, the ISP might have a service outage. Contact
your ISP to check the service status, or try connecting again later.
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to
the Internet wizard can help you get one.
Windows XP
1 Save and close any open files, and exit any open programs.
2 Click Start→ Internet Explorer.
The New Connection Wizard appears.
3 Click Connect to the Internet.
4 In the next window, click the appropriate option:
•
If you do not have an ISP and want to select one, click Choose from a
list of Internet service providers (ISPs).
•
If you have already obtained setup information from your ISP but you
did not receive a setup CD, click Set up my connection manually.
•
If you have a CD, click Use the CD I got from an ISP.
5 Click Next.
If you selected Set up my connection manually, continue to step 6.
Otherwise, follow the instructions on the screen to complete the setup.
6 Click the appropriate option under How do you want to connect to the
Internet?, and then click Next.
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NOTE: If you do not know which type of connection to select, contact your ISP.
7 Use the setup information provided by your ISP to complete the setup.
Windows Vista
1 Save and close any open files, and exit any open programs.
2 Click Start
→ Control Panel→ Connect to the Internet.
The Connect to the Internet window appears.
3 Click either Broadband (PPPoE) or Dial-up, depending on how you want
to connect:
•
Choose Broadband if you will use a DSL, satellite modem, cable TV
modem, or Bluetooth wireless technology connection.
•
Chose Dial-up if you will use a dial-up modem or ISDN.
NOTE: If you do not know which type of connection to select, click Help me choose
or contact your ISP.
4 Follow the instructions on the screen and use the setup information
provided by your ISP to complete the setup.
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Solving Problems
CAUTION: Some of the parts described in this chapter may be replaceable by a
certified service technician only and are not customer replaceable.
Troubleshooting Tips
Follow these tips when you troubleshoot your computer:
•
If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
•
If a peripheral device does not work, ensure that the device is properly
connected.
•
If an error message appears on the screen, write down the exact message.
This message may help technical support personnel diagnose and fix the
problem.
•
If an error message occurs in a program, see the program’s documentation.
Battery Problems
CAUTION: There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. Discard used batteries according to the manufacturer's
instructions.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
R E P L A C E T H E B A T T E R Y — If you have to repeatedly reset time and date
information after turning on the computer, or if an incorrect time or date displays
during start-up, replace the battery (see "Replacing the Battery" on page 150). If
the battery still does not work properly, contact Dell (see "Contacting Dell" on
page 187).
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Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE —
Windows XP
• Click Start and click My Computer.
Windows Vista™
• Click the Windows Vista Start button
and click Computer.
If the drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive
E N S U R E T H A T T H E D R I V E I S E N A B L E D I N T H E S YS T E M S E T U P P R O G R A M — See
"System Setup" on page 174)
TE S T T H E D R I V E —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the
original one is defective.
• Insert bootable media and restart the computer.
C L E A N T H E D R I V E O R D I S K — See "Cleaning Your Computer" on page 182.
CHECK THE CABLE CONNECTIONS
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Restoring Your Operating
System" on page 93.
R U N T H E D E L L D I A G N O S T I C S — See "Starting the Dell Diagnostics From Your
Hard Drive" on page 86.
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Optical drive problems
NOTE: High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the CD or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
ADJUST THE WINDOWS VOLUME CONTROL —
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See "Sound and Speaker Problems"
on page 77.
Problems writing to a CD/DVD-RW drive
C L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady
stream of data when writing. If the stream is interrupted, an error occurs. Try
closing all programs before you write to the CD/DVD-RW.
TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W
D I S C — See "Power Management Options in Windows XP" on page 35 or search
for the keyword standby in Windows Help and Support for information on power
management modes
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Hard drive problems
RUN CHECK DISK —
Windows XP
1 Click Start and click My Computer.
2 Right-click Local Disk C:.
3 Click Properties→ Tools→ Check Now.
4 Click Scan for and attempt recovery of bad sectors and click Start.
Windows Vista
1 Click Start
and click Computer.
2 Right-click Local Disk C:.
3 Click Properties→ Tools→ Check Now.
The User Account Control window may appear. If you are an administrator on the
computer, click Continue; otherwise, contact your administrator to continue the
desired action.
4 Follow the instructions on the screen.
NOTE: You must be logged in with Administrator privileges to perform this procedure.
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G S — If you
cannot open your e-mail attachments:
1 In Outlook Express, click Tools→ Options→ Security.
2 Click Do not allow attachments to remove the checkmark.
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CHECK THE TELEPHONE LINE CONNECTION
CHECK THE TELEPHONE JACK
CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK
USE A DIFFERENT TELEPHONE LINE —
• Verify that the telephone line is connected to the jack on the modem. (The jack
has either a green label or a connector-shaped icon next to it.)
• Ensure that you feel a click when you insert the telephone line connector into the
modem.
• Disconnect the telephone line from the modem and connect it to a telephone.
Listen for a dial tone.
• If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them and use
the telephone to connect the modem directly to the telephone wall jack. If you are
using a line that is 3 m (10 ft) or more in length, try a shorter one.
R U N T H E M O D E M D I A G N O S T I C S TO O L —
Windows XP
1 Click Start→ All Programs→ Modem Helper.
2 Follow the instructions on the screen to identify and resolve modem problems.
Modem Helper is not available on certain computers.
Windows Vista
1 Click Start
→ All Programs→ Modem Diagnostic Tool.
2 Follow the instructions on the screen to identify and resolve modem problems.
Modem diagnostics are not available on all computers.
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VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S —
Windows XP
1 Click Start→ Control Panel→ Printers and Other Hardware→ Phone and
Modem Options→ Modems.
2 Click the COM port for your modem→ Properties→ Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista
1 Click Start
→ Control Panel→ Hardware and Sound→ Phone and Modem
Options→ Modems.
2 Click the COM port for your modem→ Properties → Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program
open, click File. If Work Offline has a checkmark next to it, click the checkmark to
remove it and connect to the Internet. For help, contact your Internet service
provider.
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Error Messages
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “
< > | — Do not use these characters in filenames.
A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are trying to
open is missing an essential file. To remove and then reinstall the program:
Windows XP
1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and
Features.
2 Select the program you want to remove.
3 Click Uninstall.
4 See the program documentation for installation instructions.
Windows Vista
1 Click Start
→ Control Panel→ Programs→ Programs and Features.
2 Select the program you want to remove.
3 Click Uninstall.
4 See the program documentation for installation instructions.
drive letter : \ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y — The drive
cannot read the disk. Insert a disk into the drive and try again.
I N S E R T B O O T A B L E M E D I A — Insert a bootable floppy disk or CD.
N O N - S YS T E M D I S K E R R O R — Remove the floppy disk from the drive and restart
your computer.
NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY
A G A I N — Close all windows and open the program that you want to use. In some
cases, you might have to restart your computer to restore computer resources. If so,
run the program that you want to use first.
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O P E R A T I N G S YS T E M N O T F O U N D — Contact Dell (see "Contacting Dell" on
page 187).
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CHECK THE KEYBOARD CABLE —
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see "Turning Off Your Computer" on page 102),
reconnect the keyboard cable as shown on the setup diagram for your computer,
and then restart the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed
cables. Straighten bent pins.
• Remove keyboard extension cables and connect the keyboard directly to the
computer.
TE S T T H E K E Y B O A R D — Connect a properly working keyboard to the computer,
and try using the keyboard.
E N S U R E T H A T T H E US B P O R T S A R E E N A B L E D I N T H E S YS T E M S E T U P
P R O G R A M — See "System Setup" on page 174)
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Restoring Your Operating
System" on page 93.
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Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The computer does not start up
Ensure that the power cable is firmly connected to the computer and to the
electrical outlet.
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system
shutdown.
TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.
A program stops responding
END THE PROGRAM —
1 Press <Ctrl><Shift><Esc> simultaneously.
2 Click Applications.
3 Click the program that is no longer responding.
4 Click End Task.
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or
on a floppy disk or CD.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then
reinstall the program.
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A program is designed for an earlier Microsoft® Windows® operating
system
RUN THE PROGRAM COMPATIBILITY WIZARD —
Windows XP
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→
Next.
2 Follow the instructions on the screen.
Windows Vista
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1 Click Start
→ Control Panel→ Programs→ Use an older program with this
version of Windows.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.
A solid blue screen appears
TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.
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Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed on your
computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS,
OR CDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR
COMPUTER THROUGH THE START MENU
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Media Card Reader Problems
NO DRIVE LETTER IS ASSIGNED —
When Windows detects the Media Card Reader, the device is automatically
assigned a drive letter as the next logical drive after all other physical drives in the
system. If the next logical drive after the physical drives is mapped to a network
drive, Windows does not automatically assign a drive letter to the Media Card
Reader.
To manually assign a drive for the Media Card Reader:
Windows XP
1 Click Start, right-click My Computer, then select Manage.
2 Select the Disk Management option.
3 Right-click the corresponding drive letter in the right pane that needs to be
changed.
4 Select Drive Letter and Paths.
5 From the drop-down list, select the new drive letter assignment for the Media Card
Reader.
6 Click OK to confirm your selection.
Windows Vista
1 Click Start
, right-click Computer, and select Manage.
2 Click Continue if prompted.
3 Click Expand the Storage object and select Disk Management.
4 Right-click the corresponding drive letter in the right pane that needs to be
changed.
5 Select Change Drive Letter and Paths.
6 Click Change.
7 From the drop-down list, select the new drive letter assignment for the Media Card
Reader.
8 Click OK to confirm your selection.
NOTE: You must be logged in with Administrator privileges to perform this procedure.
NOTE: The Media Card Reader only appears as a mapped drive when it is connected.
Each of the four Media Card Reader slots are mapped to a drive even if no media is
installed. If you attempt to access the Media Card Reader when no media is inserted,
you are prompted to insert media.
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FLEXBAY DEVICE IS DISABLED —
There is a FlexBay disable option in the BIOS setup that appears only when the
FlexBay device is installed. If the FlexBay device is physically installed, but it is not
running, check to see if it is enabled in the BIOS setup.
Memory Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using to see if
that resolves the problem.
• See the software documentation for minimum memory requirements. If necessary,
install additional memory (see "Memory Installation Guidelines" on page 112).
• Reseat the memory modules (see "Installing Memory" on page 113) to ensure that
your computer is successfully communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 86).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see "Memory Installation Guidelines" on page 112)
to ensure that your computer is successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Installing
Memory" on page 113).
• Your computer supports DDR2 memory. For more information about the type of
memory supported by your computer, see "Memory" on page 169.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 86).
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Mouse Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
C L E A N T H E M O U S E — See "Mouse" on page 183 for instructions on cleaning the
mouse.
CHECK THE MOUSE CABLE —
1 Remove mouse extension cables, if used, and connect the mouse directly to the
computer.
2 Reconnect the mouse cable as shown on the setup diagram for your computer.
RESTART THE COMPUTER —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and
then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the on the
setup diagram for your computer.
4 Start the computer.
E N S U R E T H A T T H E US B P O R T S A R E E N A B L E D I N T H E S YS T E M S E T U P
P R O G R A M — See "System Setup" on page 174.
TE S T T H E M O U S E — Connect a properly working mouse to the computer, and try
using the mouse.
CHECK THE MOUSE SETTINGS —
Windows XP
1 Click Start→ Control Panel→ Mouse.
2 Adjust the settings as needed.
Windows Vista
1 Click Start
→ Control Panel→ Hardware and Sound→ Mouse.
2 Adjust the settings as needed.
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R E I N S T A L L T H E M O U S E D R I V E R — See "Reinstalling Drivers and Utilities" on
page 90.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Restoring Your Operating
System" on page 93.
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is
firmly inserted into both the network connector on the back of the computer and
the network port or device.
C H E C K T H E N E T W O R K L I G H T S O N T H E B A C K O F T H E C O M P U T E R — If the link
integrity light is off, that indicates no network communication exists. Replace the
network cable. For a description of network lights, see "Controls and Lights" on
page 172.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
C H E C K Y O U R N E T W O R K S E T T I N G S — Contact your network administrator or the
person who set up your network to verify that your network settings are correct and
that the network is functioning.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Restoring Your Operating
System" on page 93.
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Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
I F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not
receiving power.
• Reseat the power cable into both the power connector on the back of the computer
and the electrical outlet.
• If the computer is plugged into a power strip, ensure that the power strip is
plugged into an electrical outlet and that the power strip is turned on. Also bypass
power protection devices, power strips, and power extension cables to verify that
the computer turns on properly.
• Ensure that the electrical outlet is working by testing it with another device, such
as a lamp.
IF THE POWER LIGHT IS STEADY BLUE AND THE COMPUTER IS NOT
R E S P O N D I N G — See "Power Lights" on page 81.
I F T H E P O W E R L I G H T I S B L I N K I N G B L U E — The computer is in standby mode.
Press a key on the keyboard, move the mouse, or press the power button to resume
normal operation.
I F T H E P O W E R L I G H T I S S T E A D Y A M B E R — Power problem or internal device
malfunction.
• Ensure that the 12-volt power connector (12V) is securely connected to the system
board (see "System Board Components" on page 106).
• Ensure that the main power cable and front panel cable are securely connected to
the system board (see "System Board Components" on page 106).
I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R — The computer is receiving electrical
power, a device might be malfunctioning or incorrectly installed.
• Remove and then reinstall the memory modules (see "Memory" on page 111).
• Remove and then reinstall any cards (see "Cards" on page 115).
• Remove and then reinstall the graphics card, if applicable (see "Removing a
PCI/PCI Express Card" on page 121).
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E L I M I N A T E I N T E R F E R E N C E — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for
setup and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the
computer (see "Setting Up a Printer" on page 24).
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
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VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S —
Windows XP
1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed
printers or fax printers.
2 If the printer is listed, right-click the printer icon.
3 Click Properties→ Ports. For a parallel printer, ensure that the Print to the
following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that
the Print to the following port(s): setting is USB.
Windows Vista
1 Click Start
→ Control Panel→ Hardware and Sound→ Printer.
2 If the printer is listed, right-click the printer icon.
3 Click Properties and click Ports.
4 Adjust the settings, as needed.
R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for
instructions.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for
setup and troubleshooting information.
U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking
tab or button.
RESTART THE COMPUTER AND TRY THE SCANNER AGAIN
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CHECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the
computer.
VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S —
Windows XP
1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and
Cameras.
2 If your scanner is listed, Windows recognizes the scanner.
Windows Vista
1 Click Start
→ Control Panel→ Hardware and Sound→ Scanners and
Cameras.
2 If the scanner is listed, Windows recognizes the scanner.
R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for
instructions.
Sound and Speaker Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
No sound from speakers
NOTE: The volume control in some MP3 players overrides the Windows volume
setting. If you have been listening to MP3 songs, ensure that you did not turn the
player volume down or off.
C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S — Ensure that the speakers are
connected as shown on the setup diagram supplied with the speakers. If you
purchased a sound card, ensure that the speakers are connected to the card.
ENSURE THAT THE CORRECT AUDIO SOLUTION IS ENABLED IN THE BIOS SETUP
P R O G R A M — See "System Setup" on page 174.
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E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See the
setup diagram supplied with the speakers. If your speakers have volume controls,
adjust the volume, bass, or treble to eliminate distortion.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker
icon in the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted.
D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from
the speakers is automatically disabled when headphones are connected to the
computer’s front-panel headphone connector.
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights,
or halogen lamps to check for interference.
R E I N S T A L L T H E S O U N D D R I V E R — See "Manually Reinstalling Drivers" on
page 92.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Restoring Your Operating
System" on page 93.
No sound from headphones
C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone
cable is securely inserted into the headphone connector (see "Front View of the
Computer" on page 15).
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker
icon in the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted.
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ENSURE THAT THE CORRECT AUDIO SOLUTION IS ENABLED IN THE BIOS SETUP
P R O G R A M — See "System Setup" on page 174.
Video and Monitor Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: See the monitor documentation for troubleshooting procedures.
If the screen is blank
CHECK THE MONITOR CABLE CONNECTION —
• Ensure that the graphics cable is connected as shown on the setup diagram for
your computer.
If an optional video card is installed, check that the monitor cable is connected to
the card, rather than the video connector on the system board.
• If you are using a graphics extension cable and removing the cable solves the
problem, the cable is defective.
• Swap the computer and monitor power cables to determine whether the power
cable is defective.
• Check the connector for bent or broken pins. (It is normal for monitor cable
connectors to have missing pins.)
C H E C K T H E M O N I T O R P O W E R L I G H T — If the power light is off, firmly press the
button to ensure that the monitor is turned on. If the power light is lit or blinking,
the monitor has power. If the power light is blinking, press a key on the keyboard or
move the mouse.
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
C H E C K T H E D I A G N O S T I C L I G H T S — See "Power Lights" on page 81.
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If the screen is difficult to read
C H E C K T H E M O N I T O R S E T T I N G S — See the monitor documentation for
instructions on adjusting the contrast and brightness, demagnetizing (degaussing)
the monitor, and running the monitor self-test.
M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R — If your speaker system
includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from
the monitor.
M O V E T H E M O N I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S — Fans,
fluorescent lights, halogen lamps, and other electrical devices can cause the screen
image to appear "shaky." Turn off nearby devices to check for interference.
ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE
INTERFERENCE
ADJUST THE WINDOWS DISPLAY SETTINGS —
Windows XP
1 Click Start→ Control Panel→ Appearance and Themes.
2 Click the area you want to change or click the Display icon.
3 Try different settings for Color quality and Screen resolution.
Windows Vista
1 Click Start
→ Control Panel→ Hardware and Sound→ Personalization→
Display Settings.
2 Adjust Resolution and Colors settings, as needed.
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Troubleshooting Tools
Power Lights
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The power button light (bi-color LED) located on the front of the computer
illuminates and blinks or remains solid to indicate different states:
•
•
•
If the power light is off, the computer is either turned off or is not
receiving power.
–
Reseat the power cable in the power connector on the back of the
computer and the electrical outlet.
–
If the computer is plugged into a power strip, ensure that the power
strip is plugged into an electrical outlet and that the power strip is
turned on. Also, bypass power protection devices, power strips, and
power extension cables to verify that the computer turns on properly.
–
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
If the power light is steady blue and the computer is not responding:
–
Ensure that the display is connected and powered on.
–
If the display is connected and powered on, see "Power Lights" on
page 81.
If the power light is blinking blue, the computer is in standby mode. Press
a key on the keyboard, move the mouse, or press the power button to
resume normal operation. If the power light is blue and the computer is
not responding:
–
Ensure the display is connected and powered on.
–
If the display is connected and powered on, see "Power Lights" on
page 81.
Troubleshooting Tools
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•
•
If the power light is blinking amber, the computer is receiving electrical
power, a device might be malfunctioning or incorrectly installed.
–
Remove and then reinstall the memory modules (see "Memory" on
page 111).
–
Remove and then reinstall any cards (see "Cards" on page 115).
–
Remove and then reinstall the graphics card, if applicable (see "Cards"
on page 115).
If the power light is steady amber, there may be a power problem or an
internal device malfunction.
–
Ensure that all power cables are securely connected to the system
board (see "System Board Components" on page 106).
–
Ensure that the main power cable and front panel cable are securely
connected to the system board (see "System Board Components" on
page 106).
Beep Codes
Your computer might emit a series of beeps during start-up if the monitor
cannot display errors or problems. This series of beeps, called a beep code,
identifies a problem. One possible beep code consists of repetitive three short
beeps. This beep code tells you that the computer encountered a possible
motherboard failure.
If your computer beeps during startup:
1 Write down the beep code.
2 Run the Dell Diagnostics to identify a more serious cause (see "Dell
Diagnostics" on page 86).
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Code
Description
(repetitive
short
beeps)
Suggested Remedy
1
BIOS checksum failure. Possible
motherboard failure.
Contact Dell.
2
No memory modules are
detected
If you have two or more memory
modules installed, remove the modules,
reinstall one module (see "Installing
Memory" on page 113), and then restart
the computer. If the computer starts
normally, reinstall an additional module.
Continue until you have identified a
faulty module or reinstalled all modules
without error.
If available, install good memory of the
same type into your computer (see
"Installing Memory" on page 113).
If the problem persists, contact Dell.
3
Possible motherboard failure
Contact Dell.
4
RAM Read/Write failure
Ensure that no special memory
module/memory connector placement
requirements exist (see "Memory
Installation Guidelines" on page 112).
Verify that the memory modules that
you are installing are compatible with
your computer (see "Memory
Installation Guidelines" on page 112).
If the problem persists, contact Dell.
5
Real time clock failure. Possible
battery failure or motherboard
failure.
Replace the battery (see "Replacing the
Battery" on page 150).
6
Video BIOS Test Failure
Contact Dell.
7
CPU cache test failure
Contact Dell.
If the problem persists, contact Dell.
Troubleshooting Tools
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System Messages
NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
A L E R T ! P R E V I O U S A T T E M P T S A T B O O T I N G T H I S S YS T E M H A V E F A I L E D A T
CHECKPOINT [NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE
T H I S C H E C K P O I N T A N D C O N T A C T D E L L T E C H N I C A L S U P P O R T — The computer
failed to complete the boot routine three consecutive times for the same error. See
"Contacting Dell" on page 187 for assistance.
C M O S C H E C K S U M E R R O R — Possible motherboard failure or RTC battery low.
Replace battery (see "Replacing the Battery" on page 150). See "Contacting Dell"
on page 187 for assistance.
C P U F A N F A I L U R E — CPU fan failure. Replace CPU fan. See "Removing the
Processor Fan/Heat Sink Assembly" on page 156.
D I S K E T T E D R I V E 0 S E E K F A I L U R E — A cable may be loose, or the computer
configuration information may not match the hardware configuration. Check cable
connections. See "Contacting Dell" on page 187 for assistance.
D I S K E T T E R E A D F A I L U R E — The floppy disk may be defective or a cable may be
loose. Replace floppy disk and check for loose cable connection.
H A R D - D I S K D R I V E F A I L U R E — Possible hard disk drive failure during HDD POST.
Check cables or swap hard disks. See "Contacting Dell" on page 187 for assistance.
H A R D - D I S K D R I V E R E A D F A I L U R E — Possible HDD failure during HDD boot test.
See "Contacting Dell" on page 187 for assistance.
K E Y B O A R D F A I L U R E — Keyboard failure or keyboard cable may be loose.
See"Keyboard Problems" on page 66.
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N O B O O T D E V I C E A V A I L A B L E — No bootable partition on hard drive, no bootable
floppy in floppy driver, the hard drive or floppy cable is loose, or no bootable device
exists.
• If the floppy drive is your boot device, ensure that a bootable floppy disk is in the
drive.
• If the hard drive is your boot device, ensure that the cables are connected and
that the drive is installed properly and partitioned as a boot device.
• Enter system setup and ensure that the boot sequence information is correct.
See "Entering System Setup" on page 174.
N O T I M E R T I C K I N T E R R U P T — A chip on the system board might be
malfunctioning or motherboard failure. See "Contacting Dell" on page 187 for
assistance.
N O N - S YS T E M D I S K O R D I S K E R R O R — Replace the floppy disk with one that has
a bootable operating system or remove the floppy disk from drive A and restart the
computer.
N O T A B O O T D I S K E T T E — Insert a bootable floppy disk and restart your computer.
USB O V E R C U R R E N T E R R O R — Disconnect the USB device. Use external power
source for the USB device.
N OTI C E - H A R D D R I V E S E L F M O N I T O R I N G S Y S T E M H A S R E P O R T E D T H A T A
PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL
R E C O M M E N D S T H A T Y O U B A C K U P Y O U R D A T A R E G U L A R L Y. A P A R A M E T E R O U T
OF RANGE MAY OR MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM. —
S.M.A.R.T error or possible hard drive failure. This feature can be enabled or
disabled in the BIOS setup.
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Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in Lockups
and Software Problems (see "Lockups and Software Problems" on page 67)
and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
See "System Setup" on page 174 to review your computer’s configuration
information, and ensure that the device that you want to test displays in the
system setup program and is active.
Start the Dell Diagnostics from your hard drive or from the Drivers and
Utilities media.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE: If your computer cannot display a screen image, see "Contacting Dell" on
page 187.
1 Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2 Turn on (or restart) your computer.
3 When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop; then, shut down your
computer and try again.
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
4 Press any key to start the Dell Diagnostics from the diagnostics utility
partition on your hard drive.
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Starting the Dell Diagnostics From the Drivers and Utilities Media
1 Insert the Drivers and Utilities media.
2 Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft Windows desktop; then, shut down your
computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the
next startup, the computer boots according to the devices specified in the
system setup program.
3 When the boot device list appears, highlight CD/DVD/CD-RW and press
<Enter>.
4 Select the Boot from CD-ROM option from the menu that appears and
press <Enter>.
5 Type 1 to start the CD menu and press <Enter> to proceed.
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple
versions are listed, select the version appropriate for your computer.
7 When the Dell Diagnostics Main Menu appears, select the test you want
to run.
Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click
the button for the option you want.
NOTE: It is recommended that you select Test System to run a complete test on
your computer.
Option
Function
Test Memory
Runs the stand-alone memory test
Test System
Runs System Diagnostics
Exit
Exits the Diagnostics
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2 After you have selected the Test System option from the main menu, the
following menu appears:
NOTE: It is recommended that you select Extended Test from the menu below to
run a more thorough check of devices in the computer.
Option
Function
Express Test
Performs a quick test of devices in the system. This typically
can take 10 to 20 minutes.
Extended Test
Performs a thorough check of devices in the system. This
typically can take an hour or more.
Custom Test
Tests a specific device or customize the tests to be run.
Symptom Tree
Allows you to select tests based on a symptom of the
problem you are having. This option lists the most common
symptoms.
3 If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and see "Contacting Dell" on page 187.
NOTE: The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
4 If you run a test from the Custom Test or Symptom Tree option, click the
applicable tab described in the following table for more information.
88
Tab
Function
Results
Displays the results of the test and any error conditions
encountered.
Errors
Displays error conditions encountered, error codes, and the
problem description.
Help
Describes the test and may indicate requirements for
running the test.
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Tab
Function
Configuration
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for
all devices from system setup, memory, and various internal
tests, and it displays the information in the device list in the
left pane of the screen. The device list may not display the
names of all the components installed on your computer or
all devices attached to your computer.
Parameters
Allows you to customize the test by changing the test settings.
5 When the tests are complete, close the test screen to return to the Main
Menu screen. To exit the Dell Diagnostics and restart the computer, close
the Main Menu screen.
6 Remove the Drivers and Utilities media (if applicable).
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or
keyboard. All devices require a driver program.
A driver acts like a translator between the device and any other programs that
use the device. Each device has its own set of specialized commands that only
its driver recognizes.
Dell ships your computer to you with required drivers already installed—no
further installation or configuration is needed.
NOTICE: The Drivers and Utilities media may contain drivers for operating systems
that are not on your computer. Ensure that you are installing software appropriate
for your operating system.
Many drivers, such as the keyboard driver, come with your Microsoft
Windows operating system. You may need to install drivers if you:
•
Upgrade your operating system.
•
Reinstall your operating system.
•
Connect or install a new device.
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Identifying Drivers
If you experience a problem with any device, identify whether the driver is the
source of your problem and, if necessary, update the driver.
Windows XP
1 Click Start and click Control Panel.
2 Under Pick a Category, click Performance and Maintenance→ System→
Hardware→ Device Manager.
3 Scroll down the list of devices and check for an exclamation point (a circle
with a [!]) next to the device name.
If an exclamation point appears next to the device name, you may need to
reinstall the driver or install a new driver (see "Reinstalling Drivers and
Utilities" on page 90).
Windows Vista
1 Click Start
→ Computer→ System Properties→ Device Manager.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue.
2 Scroll down the list to see if any device has an exclamation point (a yellow
circle with a [!]) on the device icon.
If an exclamation point is next to the device name, you may need to
reinstall the driver or install a new driver (see "Reinstalling Drivers and
Utilities" on page 90).
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and
Utilities media provide approved drivers for Dell computers. If you install drivers
obtained from other sources, your computer might not work correctly.
Using Windows Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use
Windows Device Driver Rollback to replace the driver with the previously
installed version.
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Windows XP
1 Click Start and click Control Panel.
2 Under Pick a Category→ Performance and Maintenance→ System→
System Properties→ Hardware→ Device Manager.
3 Right-click the device for which the new driver was installed, then click
Properties.
4 Click Driver and click Roll Back Driver.
Windows Vista
1 Click Start
→ Computer→ System Properties→ Device Manager.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.
2 Right-click the device for which the new driver was installed and click
Properties.
3 Click Drivers and click Roll Back Driver.
If Device Driver Rollback does not resolve the problem, then use System
Restore ("Restoring Your Operating System" on page 93) to return your
computer to the operating state that existed before you installed the new
driver.
Using the Drivers and Utilities media
If using Device Driver Rollback or System Restore ("Restoring Your Operating
System" on page 93) does not resolve the problem, then reinstall the driver
from the Drivers and Utilities media.
1 With the Windows desktop displayed, insert the Drivers and Utilities media.
If this is your first time to use the Drivers and Utilities media, go to step 2.
If not, go to step 5.
2 When the Drivers and Utilities media installation program starts, follow
the prompts on the screen.
3 When the InstallShield Wizard Complete window appears, remove the
Drivers and Utilities media and click Finish to restart the computer.
4 When you see the Windows desktop, reinsert the Drivers and Utilities media.
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5 At the Welcome Dell System Owner screen, click Next.
NOTE: The Drivers and Utilities media displays drivers only for hardware that came
installed in your computer. If you installed additional hardware, the drivers for the
new hardware might not be displayed by the Drivers and Utilities media. If those
drivers are not displayed, exit the Drivers and Utilities media program. For drivers
information, see the documentation that came with the device.
A message appears, stating that the Drivers and Utilities media is detecting
hardware in your computer.
The drivers that are used by your computer are automatically displayed in
the My Drivers—The Drivers and Utilities media has identified these
components in your system window.
6 Click the driver that you want to reinstall and follow the instructions on
the screen.
If a particular driver is not listed, that driver is not required by your operating
system.
Manually Reinstalling Drivers
After extracting the driver files from the Drivers and Utilities media to your
hard drive, you may be required to update the driver manually.
Windows XP
1 Click Start and click Control Panel.
2 Under Pick a Category, click Performance and Maintenance→ System→
System Properties→ Hardware→ Device Manager.
3 Double-click the type of device for which you are installing the driver.
4 Right-click the device for which the driver is being reinstalled, then click
Properties.
5 Click Driver→ Update Driver→ Install from a list or specific location
(Advanced)→ Next.
6 Click to check Include this location in the search, then click Browse and
navigate to where the driver files are located on your hard drive.
7 When the name of the appropriate driver appears, click Next.
8 Click Finish and restart your computer.
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Windows Vista
1 Click Start
→ Computer→ System Properties→ Device Manager.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.
2 Double-click the type of device for which you are installing the driver (for
example, Audio or Video).
3 Double-click the name of the device for which you are installing the driver.
4 Click Driver→ Update Driver→ Browse my computer for driver software.
5 Click Browse and browse to the location to which you previously copied
the driver files.
6 When the name of the appropriate driver appears, click the name of the
driver.
7 Click OK→ Next→ Finish and restart your computer.
Restoring Your Operating System
You can restore your operating system in the following ways:
•
System Restore returns your computer to an earlier operating state without
affecting data files. Use System Restore as the first solution for restoring
your operating system and preserving data files.
•
Dell PC Restore by Symantec (available in Windows XP) and Dell Factory
Image Restore (available in Windows Vista) returns your hard drive to the
operating state it was in when you purchased the computer. Both
permanently delete all data on the hard drive and remove any programs
installed after you received the computer. Use Dell PC Restore or Dell
Factory Image Restore only if System Restore does not resolve your
operating system problem.
•
If you received an Operating System disc with your computer, you can use
it to restore your operating system. However, using the Operating System
disc also deletes all data on the hard drive. Use the disc only if System
Restore does not resolve your operating system problem.
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Using Microsoft Windows System Restore
The Windows operating systems provide a System Restore option which
allows you to return your computer to an earlier operating state (without
affecting data files) if changes to the hardware, software, or other system
settings have left the computer in an undesirable operating state. Any
changes that System Restore makes to your computer are completely
reversible.
NOTICE: Make regular backups of your data files. System Restore does not
monitor your data files or recover them.
NOTE: The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell computer to the Windows Classic
view.
Starting System Restore
NOTICE: Before you restore the computer to an earlier operating state, save and
close any open files and exit any open programs. Do not alter, open, or delete any
files or programs until the system restoration is complete.
Windows XP
1 Click Start→ All Programs→ Accessories→ System Tools→ System
Restore.
2 Click either Restore my computer to an earlier time or Create a restore
point.
3 Click Next and follow the remaining on-screen prompts.
Windows Vista
1 Click Start
.
2 In the Start Search box, type System Restore and press <Enter>.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
3 Click Next and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the
last system restore.
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Undoing the Last System Restore
NOTICE: Before you undo the last system restore, save and close all open files and
exit any open programs. Do not alter, open, or delete any files or programs until the
system restoration is complete.
Windows XP
1 Click Start→ All Programs→ Accessories→ System Tools→ System
Restore.
2 Click Undo my last restoration and click Next.
Windows Vista
1 Click Start
.
2 In the Start Search box, type System Restore and press <Enter>.
3 Click Undo my last restoration and click Next.
Enabling System Restore
NOTE: Windows Vista does not disable System Restore; regardless of low disk
space. Therefore, the steps below apply only to Windows XP.
If you reinstall Windows XP with less than 200 MB of free hard-disk space
available, System Restore is automatically disabled.
To see if System Restore is enabled:
1 Click Start→ Control Panel→ Performance and Maintenance→ System.
2 Click the System Restore tab and ensure that Turn off System Restore is
unchecked.
Using Dell PC Restore and Dell Factory Image Restore
NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes
all data on the hard drive and removes any programs or drivers installed after you
received your computer. If possible, back up the data before using these options.
Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve
your operating system problem.
NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be
available in certain countries or on certain computers.
Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows
Vista) only as the last method to restore your operating system. These options
restore your hard drive to the operating state it was in when you purchased
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the computer. Any programs or files added since you received your
computer—including data files—are permanently deleted from the hard
drive. Data files include documents, spreadsheets, e-mail messages, digital
photos, music files, and so on. If possible, back up all data before using PC
Restore or Factory Image Restore.
Windows XP: Dell PC Restore
Using PC Restore:
1 Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top
of the screen.
2 Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish
starting, and then restart the computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot.
3 Click Restore and click Confirm.
The restore process takes approximately 6 to 10 minutes to complete.
4 When prompted, click Finish to reboot the computer.
NOTE: Do not manually shut down the computer. Click Finish and let the
computer completely reboot.
5 When prompted, click Yes.
The computer restarts. Because the computer is restored to its original
operating state, the screens that appear, such as the End User License
Agreement, are the same ones that appeared the first time the computer
was turned on.
6 Click Next.
The System Restore screen appears and the computer restarts.
7 After the computer restarts, click OK.
Removing PC Restore:
NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC
Restore utility from your computer. After you have removed Dell PC Restore, you will
not be able to use it to restore your computer operating system.
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Dell PC Restore enables you to restore your hard drive to the operating state
it was in when you purchased your computer. It is recommended that you do
not remove PC Restore from your computer, even to gain additional harddrive space. If you remove PC Restore from the hard drive, you cannot ever
recall it, and you will never be able to use PC Restore to return your computer
operating system to its original state.
1 Log on to the computer as a local administrator.
2 In Microsoft® Windows® Explorer, go to c:\dell\utilities\DSR.
3 Double-click the filename DSRIRRemv2.exe.
NOTE: If you do not log on as a local administrator, a message appears
stating that you that you must log on as administrator. Click Quit, and then log
on as a local administrator.
NOTE: If the partition for PC Restore does not exist on your computer hard
drive, a message appears stating that the partition was not found. Click Quit;
there is no partition to delete.
4 Click OK to remove the PC Restore partition on the hard drive.
5 Click Yes when a confirmation message appears.
The PC Restore partition is deleted and the newly available disk space is
added to the free space allocation on the hard drive.
6 Right-click Local Disk (C) in Windows Explorer, click Properties, and
verify that the additional disk space is available as indicated by the
increased value for Free Space.
7 Click Finish to close the PC Restore Removal window and restart the
computer.
Windows Vista: Dell Factory Image Restore
Using Factory Image Restore:
1 Turn on the computer. When the Dell logo appears, press <F8> several
times to access the Vista Advanced Boot Options Window.
2 Select Repair Your Computer.
The System Recovery Options window appears.
3 Select a keyboard layout and click Next.
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4 To access the recovery options, log on as a local user. To access the
command prompt, type administrator in the User name field, then
click OK.
5 Click Dell Factory Image Restore.
NOTE: Depending upon your configuration, you may need to select Dell
Factory Tools, then Dell Factory Image Restore.
The Dell Factory Image Restore welcome screen appears.
6 Click Next.
The Confirm Data Deletion screen appears.
NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.
7 Click the checkbox to confirm that you want to continue reformatting the
hard drive and restoring the system software to the factory condition, then
click Next.
The restore process begins and may take five or more minutes to complete.
A message appears when the operating system and factory-installed
applications have been restored to factory condition.
8 Click Finish to reboot the system.
Using the Operating System Media
Before you Begin
If you are considering reinstalling the Windows operating system to correct a
problem with a newly installed driver, first try using Windows Device Driver
Rollback. See "Reinstalling Drivers and Utilities" on page 90. If Device Driver
Rollback does not resolve the problem, then use System Restore to return your
operating system to the operating state it was in before you installed the new
device driver. See "Using Microsoft Windows System Restore" on page 94.
NOTICE: Before performing the installation, back up all data files on your primary
hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.
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To reinstall Windows, you need the following items:
•
Dell™ Operating System media
•
Dell Drivers and Utilities media
NOTE: The Dell Drivers and Utilities media contains drivers that were installed
during the assembly of the computer. Use the Dell Drivers and Utilities media to
load any required drivers. Depending on the region from which you ordered your
computer, or whether you requested the media, the Dell Drivers and Utilities
media and Operating System media may not ship with your computer.
Reinstalling Windows XP or Windows Vista
The reinstallation process can take 1 to 2 hours to complete. After you
reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.
NOTICE: The Operating System media provides options for reinstalling Windows
XP. The options can overwrite files and possibly affect programs that are installed
on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical
support representative instructs you to do so.
1 Save and close any open files and exit any open programs.
2 Insert the Operating System disc.
3 Click Exit if the Install Windows message appears.
4 Restart the computer.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft® Windows® desktop; then, shut down your
computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specified in the
system setup program.
5 When the boot device list appears, highlight CD/DVD/CD-RW Drive
and press <Enter>.
6 Press any key to Boot from CD-ROM.
7 Follow the instructions on the screen to complete the installation.
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Troubleshooting Software and Hardware Problems
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
Windows XP
1 Click Start and click Help and Support.
2 Type hardware troubleshooter in the Search field and click the
arrow to start the search.
3 Click Hardware Troubleshooter in the Search Results list.
4 In the Hardware Troubleshooter list, click I need to resolve a hardware
conflict on my computer, and click Next.
Windows Vista
1 Click Start
and click Help and Support.
2 Type hardware troubleshooter in the search field and press
<Enter> to start the search.
3 In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
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Removing and Installing Parts
CAUTION: Some of the parts described in this chapter may be replaceable by a
certified service technician only and are not customer replaceable.
Before You Begin
This chapter provides procedures for removing and installing the components
in your computer. Unless otherwise noted, each procedure assumes that the
following conditions exist:
•
You have performed the steps in "Turning Off Your Computer" on page 102
and "Before Working Inside Your Computer" on page 102.
•
You have read the safety information in the Dell™ Product Information
Guide.
•
A component can be replaced or—if purchased separately—installed by
performing the removal procedure in reverse order.
Recommended Tools
The procedures in this document may require the following tools:
•
Small flat-blade screwdriver
•
Small Phillips screwdriver
•
Small plastic scribe
•
Flash BIOS executable update program on the Dell Support website at
support.dell.com
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Turning Off Your Computer
NOTICE: To avoid losing data, save and close all open files and exit all open
programs before you turn off your computer.
1 Save and close any open files and exit any open programs.
2 Shut down the operating system:
•
In Windows XP, click Start→ Turn Off Computer→ Turn off.
•
In Windows Vista, click Start
Shut Down
, click the arrow
, and then click
The computer turns off after the operating system shutdown process
finishes.
3 Ensure that the computer and any attached devices are turned off. If your
computer and attached devices did not automatically turn off when you
shut down your operating system, press and hold the power button for at
least 8-10 seconds until the computer turns off.
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from
potential damage and to help ensure your own personal safety.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: Handle components and cards with care. Do not touch the components
or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
Hold a component such as a processor by its edges, not by its pins.
NOTICE: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by
your warranty.
NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not
on the cable itself. Some cables have connectors with locking tabs; if you are
disconnecting this type of cable, press in on the locking tabs before you disconnect
the cable. As you pull connectors apart, keep them evenly aligned to avoid bending
any connector pins. Also, before you connect a cable, ensure that both connectors
are correctly oriented and aligned.
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NOTICE: To disconnect a network cable, first unplug the cable from your computer
and then unplug the cable from the network device.
1 Disconnect all telephone or network cables from the computer.
2 Disconnect your computer and all attached devices from their electrical
outlets.
3 Press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before opening the cover.
4 Open the computer cover.
NOTICE: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the computer.
While you work, periodically touch an unpainted metal surface to dissipate static
electricity, which could harm internal components.
Removing the Computer Cover
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before removing the cover.
1 Follow the procedures in "Before You Begin" on page 101.
NOTICE: Ensure that sufficient space exists to support the removed cover.
NOTICE: Ensure that you are working on a level, protected surface to avoid
scratching either the computer or the surface on which it is resting.
2 Lay your computer on its side with the computer cover facing up.
3 Remove the two screws securing the cover.
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2
1
1
computer cover
2
front of computer
4 Release the computer cover by pulling it away from the front of the
computer and lifting it up.
5 Set the cover aside in a secure location.
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Inside View of Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
1
2
6
3
4
5
1
optical drive
2
power supply
3
optional optical drive
4
floppy drive or Media Reader
5
hard drive
6
optional hard drive
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System Board Components
1
31
2
3
4
5
30
6
7
29
8
28
27
9
26
10
11
25
12
24
13
23
22
14
21
106
20
19
17 16
18
15
1
processor socket
(CPU)
2
processor fan
connector (CPU_FAN)
3
memory module
connector
(DIMM_1)
4
memory module
connector (DIMM_2)
5
memory module
connector (DIMM_3)
6
memory module
connector (DIMM_4)
7
main power connector
(ATX_POWER)
8
floppy drive connector
(FLOPPY)
9
battery socket
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10 serial ATA drive
connector (SATA0)
11 serial ATA drive
connector (SATA1)
12 CMOS jumper (CLEAR
CMOS)
13 password jumper
(CLEAR_PW)
14 front panel connector
(F_PANEL)
15 serial ATA drive
connector (SATA4)
16 front USB connector
(F_USB1)
17 serial ATA drive
connector (SATA5)
18 front USB connector
(F_USB2)
19 front FlexBay
connector (F_USB3)
20 system fan connector
(SYS_FAN1)
21 front audio (F_AUDIO)
22 PCI connector (PCI2)
23 PCI connector (PCI1)
24 PCI Express x1
connector (PCIE_X1)
25 PCI Express x16
connector (PCIE_X16)
26 audio connectors
27 2 USB and 1 LAN
connector
28 2 USB connectors
29 chassis fan connector
(CHASSIS_FAN)
30 video connector (VGA)
31 power for cpu
(ATX_CPU)
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Power Supply DC Connector Pin Assignments
DC Power Connector P1
13 14 15 16 17 18 19 20 21 22 23 24
1
108
2
3
4
5
6
7
8
9 10 11 12
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Pin Number
Signal name
Wire Color
Wire Size
1
3.3 V
Orange
20 AWG
2
3.3 V
Orange
20 AWG
3
RTN
Black
20 AWG
4
5V
Red
20 AWG
5
RTN
Black
20 AWG
6
5V
Red
20 AWG
7
RTN
Black
20 AWG
8
POK
Gray
22 AWG
9
5 V AUX
Purple
20 AWG
10
+12 V
Yellow
20 AWG
11
+12 V
Yellow
20 AWG
12
3.3 V
Orange
20 AWG
13
3.3 V
Orange
20 AWG
14
-12 V
Blue
22 AWG
15
RTN
Black
20 AWG
16
PS_ON
Green
22 AWG
17
RTN
Black
20 AWG
18
RTN
Black
20 AWG
19
RTN
Black
20 AWG
20
OPEN
21
5V
Red
20 AWG
22
5V
Red
20 AWG
23
5V
Red
20 AWG
24
RTN
Black
20 AWG
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DC Power Connector P2
3
1
4
2
Pin Number
Signal Name
18-AWG Wire
1
GND
Black
2
GND
Black
3
+12 VADC
Yellow
4
+12 VADC
Yellow
DC Power Connectors P3, P4, P5, and P6
Pin Number
Signal name
18-AWG Wire
1
+3.3 VDC
Orange
2
GND
Black
3
+5 VDC
Red
4
GND
Black
5
+12 VBDC
White
110
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DC Power Connector P7
Pin Number
Signal Name
22-AWG Wire
1
+5 VDC
Red
2
GND
Black
3
GND
Black
4
+12 VADC
Yellow
Memory
You can increase your computer memory by installing memory modules on
the system board. Your computer supports DDR2 memory. For additional
information on the type of memory supported by your computer, see
"Memory" on page 169.
NOTICE: Do not install ECC or buffered memory modules. Only unbuffered, nonECC memory is supported.
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Memory Installation Guidelines
•
DIMM connectors must be populated in numerical order beginning with
connectors DIMM_1 and DIMM_3, then connectors DIMM_2 and
DIMM_4.
If a single DIMM is installed, you must install it in connector DIMM_1.
•
For best performance, memory modules should be installed in pairs of
matched memory size, speed, and technology. If the memory modules are not
installed in matched pairs, the computer will operate, but with a slight
reduction in performance. (See the label on the module to determine the
module’s capacity.) For example, if you install a mixed pair of DDR2
533-MHz and DDR2 667-MHz and 800 MHz memory, the modules
function at the slowest speed installed.
1
1
112
2
Pair A: matched pair of
memory modules in
connectors DIMM_1 and
DIMM_2
Removing and Installing Parts
2
Pair B: matched pair of
memory modules in
connectors DIMM_3 and
DIMM_4
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NOTICE: If you remove your original memory modules from the computer during a
memory upgrade, keep them separate from any new modules that you may have,
even if you purchased the new modules from Dell. If possible, do not pair an original
memory module with a new memory module. Otherwise, your computer may not
start properly. You should install your original memory modules in pairs either in
DIMM connectors 1 and 2 or DIMM connectors 3 and 4.
NOTE: Memory purchased from Dell is covered under your computer warranty.
Installing Memory
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: Before installing memory, you must remove the PCI Express X16 card.
See "Cards" on page 115.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
1 Follow the procedures in "Before You Begin" on page 101.
2 Press the securing clip at each end of the memory module connector.
1
2
3
1
memory connector (DIMM_1)
2
securing clips (2)
3
connector
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3 Align the notch on the bottom of the module with the crossbar in the
connector.
3
2
1
4
1
cutouts (2)
2
memory module
3
notch
4
crossbar
NOTICE: To avoid damage to the memory module, press the module straight down
into the connector while you apply equal force to each end of the module.
4 Insert the module into the connector until the module snaps into position.
If you insert the module correctly, the securing clips snap into the cutouts
at each end of the module.
5 Replace the PCI Express x16 card. See "Cards" on page 115.
6 Replace the computer cover.
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
7 Connect your computer and devices to electrical outlets, and turn them on.
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8 Right-click the My Computer icon and click Properties.
9 Click the General tab.
10 To verify that the memory is installed correctly, check the amount of
memory (RAM) listed.
Removing Memory
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: Before removing memory, you must remove the PCI Express X16 card.
See "Cards" on page 115.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
1 Follow the procedures in "Before You Begin" on page 101.
2 Press out the securing clip at each end of the memory module connector.
3 Grasp the module at the end of the board and lift up.
4 Replace the PCI Express x16 card. See "Cards" on page 115.
Cards
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
Your Dell™ computer provides the following slots for PCI and PCI Express cards:
•
One PCI Express x16 card slot (SLOT1)
•
One PCI Express x1 card slot (SLOT2)
•
Two PCI card slots (SLOT3, SLOT4)
See "System Board Components" on page 106 for card slot location.
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PCI and PCI Express Cards
Your computer supports two PCI cards, one PCI Express x16 card and one
PCI Express x1 card.
•
If you are installing or replacing a card, follow the procedures in the next
section.
•
If you are removing but not replacing a card, see "Removing a PCI/PCI
Express Card" on page 121.
•
If you are replacing a card, remove the current driver for the card from the
operating system.
Installing a PCI/PCI Express Card
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover. See "Removing the Computer Cover" on
page 103.
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2
1
1
card retention bracket
2
screw
3 Remove the screw holding the card retention bracket.
4 Lift the card retention bracket and set it aside in a secure place.
5 If you are installing a new card, align the tip of a Phillips screwdriver with
the slot on the break-away metal plate and rotate the screwdriver outwards
to break the metal plate.
6 If you are replacing a card that is already installed in the computer, remove
the card.
If necessary, disconnect any cables connected to the card.
•
For PCI card, grasp the card by its top corners, and ease it out of its
connector.
•
For PCI Express card, pull the securing tab, grasp the card by its top
corners, and then ease it out of its connector.
NOTE: The position of the card you are replacing may vary from the illustration.
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7 Prepare the card for installation.
See the documentation that came with the card for information on
configuring the card, making internal connections, or otherwise
customizing it for your computer.
CAUTION: Some network adapters automatically start the computer when they
are connected to a network. To guard against electrical shock, be sure to unplug
your computer from its electrical outlet before installing any cards.
8 Place the card in the connector and press down firmly. Ensure that the card
is fully seated in the slot.
3
4
2
5
6
1
1
alignment bar
2
fully-seated card
3
not fully-seated card
4
alignment guide
5
bracket within slot
6
bracket caught outside of slot
9 If you are installing the PCI Express card into the x16 card connector,
position the card so the securing slot is aligned with the securing tab.
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10 Place the card in the connector and press down firmly. Ensure that the card
is fully seated in the slot.
1
3
2
4
5
1
PCI Express x16 card
2
securing tab
4
PCI Express x1 card
slot
5
PCI Express x16 card
slot
3
PCI Express x1 card
11 Replace the card retention bracket ensuring that:
•
The guide clamp is aligned with the guide notch.
•
The tops of all cards and filler brackets are flush with the alignment
bar.
•
The notch in the top of the card or filler bracket fits around the
alignment guide.
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1
2
3
4
5
6
7
1
alignment guide
2
filler bracket
3
alignment bar
4
card retention bracket
5
screw
6
guide clamp (2)
7
guide notch (2)
12 Fix the card retention bracket by replacing and tightening the screw.
13 Connect any cables that should be attached to the card.
See the documentation for the card for information about the card’s cable
connections.
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NOTICE: Do not route card cables over or behind the cards. Cables routed over the
cards can prevent the computer cover from closing properly or cause damage to
the equipment.
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
14 Replace the computer cover, reconnect the computer and devices to
electrical outlets, and then turn them on.
15 If you installed a sound card:
a
Enter system setup (see "System Setup" on page 174), go to Onboard
Devices and select Integrated Audio, and then change the setting
to Off.
b
Connect external audio devices to the sound card’s connectors. Do
not connect external audio devices to the microphone,
speaker/headphone, or line-in connectors on the back panel. See "Back
Panel Connectors" on page 20.
16 If you installed an add-in network adapter and want to disable the
integrated network adapter:
a
Enter system setup (see "System Setup" on page 174), go to Onboard
Devices and select Integrated NIC, and then change the setting
to Off.
b
Connect the network cable to the add-in network adapter’s
connectors. Do not connect the network cable to the integrated
connector on the back panel. See "Back Panel Connectors" on page 20.
17 Install any drivers required for the card as described in the card
documentation.
Removing a PCI/PCI Express Card
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover. See "Removing the Computer Cover" on
page 103.
3 Remove the screw holding the card retention bracket.
4 Lift the card retention bracket and set it aside in a secure place.
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5 If you are replacing a card that is already installed in the computer, remove
the card.
If necessary, disconnect any cables connected to the card.
•
For PCI card, grasp the card by its top corners, and ease it out of its
connector.
•
For PCI Express card, pull the securing tab, grasp the card by its top
corners, and then ease it out of its connector.
6 If you are removing the card permanently, install a filler bracket in the
empty card-slot opening.
NOTE: Installing filler brackets over empty card-slot openings is necessary to
maintain FCC certification of the computer. The brackets also keep dust and dirt out
of your computer.
7 Replace the card retention bracket, ensuring that:
•
The guide clamp is aligned with the guide notch.
•
The tops of all cards and filler brackets are flush with the alignment
bar.
•
The notch in the top of the card or filler bracket fits around the
alignment guide.
8 Fix the card retention bracket by replacing and tightening the screw.
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
9 Replace the computer cover, reconnect the computer and devices to
electrical outlets, and then turn them on.
10 Remove the card’s driver from the operating system.
11 If you removed a sound card:
122
a
Enter system setup (see "System Setup" on page 174), go to Onboard
Devices and select Integrated Audio, and then change the setting
to On.
b
Connect external audio devices to the audio connectors on the back
panel of the computer. See "Back Panel Connectors" on page 20.
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12 If you removed an add-in network connector:
a
Enter system setup (see "System Setup" on page 174), go to Onboard
Devices and select Integrated NIC, and then change the setting
to On.
b
Connect the network cable to the integrated connector on the back
panel of the computer. See "Back Panel Connectors" on page 20.
Bezel
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before removing the cover.
Removing the Bezel
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
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5
4
1
3
2
1
bezel grip (3)
2
bezel
4
clamp insert (3)
5
back of computer
3
bezel clamp (3)
3 Grasp and lift the three bezel grips one at a time to release them from the
front panel.
4 Rotate and pull the bezel away from the front of the computer to release
the three bezel clamps from bezel insert.
5 Set aside the bezel in a secure location.
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Replacing the Bezel
1 Align and insert the bezel clamps in the bezel insert.
5
1
4
2
3
1
bezel grip (3)
2
bezel
3
4
clamp insert (3)
5
back side of computer
bezel clamp (3)
2 Rotate the bezel toward the computer until it snaps into place on the front
panel.
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Drives
Your computer supports a combination of these devices:
•
Up to two serial ATA hard drives
•
One optional floppy drive or an optional Media Card Reader
•
Up to two optical drives
1
5
2
4
3
1 optical drive
2 optional optical drive 3 floppy drive or Media Reader
4 optional hard drive 5 hard drive
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Recommended Drive Cable Connections
•
Connect serial ATA hard drives to connectors labeled "SATA0" or "SATA1"
on the system board.
•
Connect serial ATA CD or DVD drives to connectors labeled "SATA4" or
"SATA5" on the system board.
Connecting Drive Cables
When you install a drive, you connect two cables—a DC power cable and a
data cable—to the back of the drive.
1
2
1
power cable
2
power input connector
Drive Interface Connectors
The drive cable connectors are keyed for correct insertion. Properly align the
cable connector key on the cable and the drive before connecting.
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1
2
1
interface cable
2
interface connector
Connecting and Disconnecting Drive Cables
When connecting and disconnecting a serial ATA data cable, disconnect the
cable using the pull-tab.
The serial ATA interface connectors are keyed for correct insertion; that is, a
notch or a missing pin on one connector matches a tab or a filled-in hole on
the other connector.
Hard Drives
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before removing the cover.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set
the drive on a surface, such as a foam pad, that will sufficiently cushion it.
NOTICE: If you are replacing a hard drive that contains data you want to keep,
back up your files before you begin this procedure.
Check the documentation for the drive to verify that it is configured for your
computer.
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Removing a Hard Drive
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Disconnect the power and data cables from the drive.
4 Disconnect the data cable from the system board.
1
5
2
3
4
1
hard drive
2
power cable
4
system board connector
5
screws (4)
3
serial ATA data cable
5 Remove the four screws securing the hard drive.
NOTICE: Ensure that you do not scratch the screw holes with the screw driver, as
the hard disk circuit board assembly is exposed.
6 Slide the drive out and away from the front of the computer.
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7 If removing this drive changes the drive configuration, you will need to
reflect these changes in system setup. When you restart your computer,
enter system setup (see "System Setup" on page 174), then go to the
"Drives" section of the system setup and under Drive 0 through 3, set the
Drive to the correct configuration.
8 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
9 Connect computer and other devices to an electrical outlet.
Installing a Hard Drive
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Check the documentation for the drive to verify that it is configured for
your computer.
4 Slide the hard drive into the hard drive bay.
5 Align the four screw holes in the hard drive with the screw holes in the
hard drive bay.
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5
1
6
2
3
4
1
hard drive
2
power cable
3
serial ATA data cable
4
system board
connector
5
screws (4)
6
screw holes in the hard
drive bay (4)
6 Replace and tighten the four screws to secure the hard drive.
7 Connect the power and data cables to the drive.
8 Connect the data cable to the system board.
9 Check all cables to be certain that they are properly connected and firmly
seated.
10 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
NOTICE: To connect a network cable, first plug the cable into the network port or
device and then plug it into the computer.
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11 Connect your computer and devices to electrical outlets, and then turn
them on.
12 See the documentation that came with the drive for instructions on
installing any software required for drive operation.
13 Check the system setup for drive configuration changes (see "Entering
System Setup" on page 174).
Installing a Second Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before removing the cover.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set
the drive on a surface, such as a foam pad, that will sufficiently cushion it.
NOTE: For additional drives, extra screws are not shipped during initial purchase of
the computer, but are shipped with the additional drives.
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Check the documentation for the drive to verify that it is configured for
your computer.
4 Slide the second hard drive into the second hard drive bay.
5 Align the screw holes in the second hard drive with the screw holes in the
second hard drive bay.
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5
1
2
6
3
4
1
second hard drive
(optional)
2
power cable
3
serial ATA data cable
4
system board
connector
5
screws (4)
6
screw holes in the hard
drive bay (4)
6 Replace and tighten the four screws to secure the hard drive.
7 Connect the power and data cables to the drive.
8 Connect the data cable to the system board.
9 Check all cables to be certain that they are properly connected and firmly
seated.
10 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
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NOTICE: To connect a network cable, first plug the cable into the network port or
device and then plug it into the computer.
11 Connect your computer and devices to electrical outlets, and then turn
them on.
12 See the documentation that came with the drive for instructions on
installing any software required for drive operation.
13 Check the system setup for drive configuration changes (see "Entering
System Setup" on page 174).
Floppy Drive
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before removing the cover.
NOTE: If you are adding a floppy drive, see "Installing a Floppy Drive" on page 136.
Removing a Floppy Drive
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Remove the bezel (see "Removing the Bezel" on page 123).
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5
1
2
3
4
1
floppy drive
2
data cable
4
system board
connector
5
screws (2)
3
power cable
4 Disconnect the power and data cables from the back of the floppy drive.
NOTE: If you have installed a PCI Express x16 card, this card may cover the floppy
drive connectors. Remove this card before disconnecting the floppy-drive cables
(see "Removing a PCI/PCI Express Card" on page 121).
5 Disconnect the data cable from the system board.
6 Remove the two screws securing the floppy drive.
7 Slide the floppy drive out through the front of the computer.
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8 If you are not replacing the drive, reinstall the drive panel insert (see
"Replacing the Floppy Drive Panel Insert" on page 139).
9 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
10 Connect your computer and devices to electrical outlets, and then turn
them on.
11 Check the system setup for the appropriate diskette Drive Option changes
(see "Entering System Setup" on page 174).
Installing a Floppy Drive
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Remove the bezel (see "Removing the Bezel" on page 123).
4 If you are installing a new floppy drive rather than replacing a drive, align
the tip of a Phillips screwdriver with the slot on the break-away metal plate
and rotate the screwdriver outwards to break the metal plate.
5 Gently slide the floppy drive into place in the FlexBay slot.
6 Align the screw holes in the floppy drive with the screw holes in the
FlexBay.
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7 Tighten the two screws to secure the floppy drive.
8 Attach the power and data cables to the floppy drive.
9 Connect the other end of the data cable to the connector labeled
"FLOPPY" on the system board (see "System Board Components" on
page 106) and route the cable through the clip on the shroud.
5
6
1
2
3
4
1
floppy drive
2
data cable
3
power cable
4
system board
connector
5
screws (2)
6
screw holes in the
floppy drive
10 Check all cable connections, and fold cables out of the way to avoid
blocking airflow between the fan and cooling vents.
11 Replace the bezel (see "Replacing the Bezel" on page 125).
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12 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
13 Connect your computer and devices to their electrical outlets, and turn
them on.
See the documentation that came with the drive for instructions on
installing any software required for drive operation.
14 Enter system setup (see "System Setup" on page 174) and select the
appropriate Diskette Drive option.
15 Verify that your computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 86).
Removing the FlexBay Break-Away Metal Plate
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Align the tip of a Phillips screwdriver with the slot on the break-away metal
plate and rotate the screwdriver outwards to break and remove the metal
plate.
Replacing the Floppy Drive Panel Insert
2
1
1
drive panel insert (optional)
2
back of the computer
Align the drive panel insert along the edges of the empty slot for the floppy
drive and push the panel insert.The drive panel insert is locked in place.
NOTE: To comply with FCC regulations, it is recommended that you replace the
drive panel insert whenever the floppy drive is removed from the computer.
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Media Card Reader
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before removing the cover.
Removing a Media Card Reader
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Remove the bezel (see "Removing the Bezel" on page 123).
5
*1
2
3
*
4
Not present on all computers.
140
1
Media Card Reader
2
data cable
4
system board connector
5
screws (2)
Removing and Installing Parts
3
power cable
book.book Page 141 Thursday, June 14, 2007 6:23 PM
4 Disconnect the FlexBay USB cable and the power cable from the back of
the Media Card Reader and from the internal USB connector on the
system board (see "System Board Components" on page 106).
5 Remove the two screws securing the Media Card Reader.
6 Slide the Media Card Reader out through the front of the computer.
7 If you are not reinstalling the Media Card Reader, replace the drive panel
insert, as needed.
8 Replace the bezel (see "Replacing the Bezel" on page 125).
9 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
10 Connect your computer and devices to electrical outlets, and then turn
them on.
Installing a Media Card Reader
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Remove the bezel (see "Removing the Bezel" on page 123).
4 If this is a new card reader installation:
•
Remove the drive panel insert (see "Removing the FlexBay BreakAway Metal Plate" on page 138).
•
Remove the Media Card Reader from its packaging.
5 Gently slide the Media Card Reader into place in the FlexBay slot.
6 Align the screw holes in the Media Card Reader with the screw holes in the
FlexBay.
7 Tighten the two screws to secure the Media Card Reader.
NOTE: Ensure that the Media Card Reader is installed before the FlexBay cable is
connected.
8 Connect the FlexBay USB cable to the back of the Media Card Reader and
to the internal USB connector on the system board (see "System Board
Components" on page 106).
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5
6
*1
2
3
4
*
Not present on all computers.
1
Media Card Reader
2
data cable
3
power cable
4
system board
connector
5
screws (2)
6
screw holes in the
FlexBay slot (2)
9 Replace the bezel (see "Replacing the Bezel" on page 125).
10 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
11 Connect your computer and devices to electrical outlets, and then turn
them on.
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Optical Drive
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before removing the cover.
Removing an Optical Drive
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Remove the bezel (see "Removing the Bezel" on page 123).
4 Disconnect the optical drive data cable from the system board connector.
5 Disconnect the power cable and the optical drive data cable from the back
of the drive.
Removing and Installing Parts
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5
1
2
3
4
144
1
optical drive
2
data cable
4
system board
connector
5
screws (2)
Removing and Installing Parts
3
power cable
book.book Page 145 Thursday, June 14, 2007 6:23 PM
6 Remove the two screws securing the optical drive.
7 Slide the optical drive out through the front of the computer.
8 If you are not replacing the drive, replace the drive panel insert (see
"Replacing the Floppy Drive Panel Insert" on page 139).
9 Replace the drive panel (see "Drives" on page 126).
10 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
11 Connect your computer and devices to electrical outlets, and then turn
them on.
12 Configure the drives in system setup (see "Entering System Setup" on
page 174).
Installing an Optical Drive
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Remove the bezel (see "Removing the Bezel" on page 123).
4 Gently slide the drive into place.
5 Align the screw holes in the optical drive with the screw holes in the optical
drive bay.
6 Replace and tighten the two screws securing the optical drive.
7 Connect the power and data cables to the drive.
8 Connect the data cable to the system board connector on the system
board.
Removing and Installing Parts
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6
1
5
2
3
4
1
optical drive
2
data cable
3
power cable
4
system board
connector
5
screw holes in the
optical drive bay (2)
6
screws (2)
9 Replace the bezel (see "Replacing the Bezel" on page 125).
10 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
11 Connect your computer and devices to their electrical outlets, and turn
them on.
See the documentation that came with the drive for instructions on
installing any software required for drive operation.
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12 Enter system setup (see "System Setup" on page 174) and select the
appropriate Drive option.
13 Verify that your computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 86).
Installing a Second Optical Drive
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Remove the bezel (see "Removing the Bezel" on page 123).
4 Align the tip of a Phillips screwdriver with the slot on the break-away metal
plate and rotate the screwdriver outwards to break the metal plate.
5 Gently slide the drive into place.
6 Align the screw holes in the optical drive with the screw holes in the optical
drive bay.
7 Replace and tighten the two screws securing the optical drive.
8 Connect the power and data cables to the drive.
9 Connect the data cable to the system board connector on the system
board.
Removing and Installing Parts
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6
1
2
3
4
5
1
optical drive
2
second optical drive
3
data cable
4
power cable
5
system board
connector
6
screw holes in the
optical drive bay (2)
10 Check all cable connections, and fold cables out of the way to avoid
blocking airflow between the fan and cooling vents.
11 Replace and tighten the two screws securing the optical drive.
12 Replace the bezel (see "Replacing the Bezel" on page 125).
13 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
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14 Connect your computer and devices to their electrical outlets, and turn
them on.
See the documentation that came with the drive for instructions on
installing any software required for drive operation.
15 Enter system setup (see "System Setup" on page 174) and select the
appropriate Drive option.
16 Verify that your computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 86).
Replacing the Optical Drive Panel Insert
2
1
1
drive panel insert (optional)
2
back of the computer
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Align the optical drive panel insert along the edges of the empty slot for the
optical drive. Push until the insert is locked in place.
NOTE: To comply with FCC regulations, it is recommended that you replace the
drive panel insert whenever the optical drive is removed from the computer.
Battery
Replacing the Battery
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
A coin-cell battery maintains computer configuration, date, and time
information. The battery can last several years. If you have to repeatedly reset
time and date information after turning on the computer, replace the battery.
CAUTION: A new battery can explode if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.
To replace the battery:
1 Record all the screens in system setup (see "System Setup" on page 174) so
that you can restore the correct settings in Step 9.
2 Follow the procedures in "Before You Begin" on page 101.
3 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
4 Locate the battery socket (see "System Board Components" on page 106).
5 Carefully press the battery release lever away from the battery and the
battery will pop out.
6 Insert the new battery into the socket with the side labeled "+" facing up,
then snap the battery into place.
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2
1
1
battery release lever
2
battery (positive side)
7 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
8 Connect your computer and devices to electrical outlets, and then turn
them on.
9 Enter system setup (see "System Setup" on page 174) and restore the
settings you recorded in Step 1. Then go to the Maintenance section and
clear the low battery and other errors associated with the battery
replacement in the Event Log.
10 Properly dispose of the old battery.
See the Product Information Guide for battery disposal information.
Power Supply
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
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Replacing the Power Supply
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Disconnect the DC power cables from the system board and the drives.
Note the routing of the DC power cables underneath the tabs in the
computer chassis as you remove them from the system board and drives.
You must route these cables properly when you replace them to prevent
them from being pinched or crimped.
4 Remove the hard drive cable, optical drive data cable, front panel ribbon
cable, and any other cables from the securing clip on the side of the power
supply.
5 Remove the four screws that attach the power supply to the back of the
computer chassis.
1
1
152
power supply
Removing and Installing Parts
2
screws (4)
2
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6 Slide out the power supply and lift it out.
7 Slide the replacement power supply towards the back of the computer.
8 Replace and tighten all screws that secure the power supply to the back of
the computer chassis.
CAUTION: Failure to replace and tighten all screws may cause electrical shock
as these screws are a key part of the system grounding.
NOTICE: Route the DC power cables under the chassis tabs. The cables must be
properly routed to prevent the cables from being damaged.
9 Reconnect the DC power cables to the system board and drives.
10 Secure the hard drive cable, optical drive data cable, and the front panel
ribbon cable to the securing clip on the side of the power supply.
NOTE: Double-check all cable connections to make sure they are secure.
11 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
12 Connect your computer and devices to an electrical outlet, and turn
them on.
13 Verify that the computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 86).
I/O Panel
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before opening the cover.
CAUTION: The heat sink assembly, power supply, and other components may be
very hot during normal operation. Be sure that they have had sufficient time to cool
before you touch them.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
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Removing the I/O Panel
NOTE: Note the routing of all cables as you remove them so that you can re-route
them correctly when installing the new I/O panel.
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Remove the bezel (see "Removing the Bezel" on page 123).
NOTICE: When sliding the I/O panel out of the computer, be extremely careful.
Carelessness may result in damage to the cable connectors and the cable routing
clips.
4 Disconnect all the cables that are connected to the I/O panel from the
system board.
5 Remove the screw that secures the I/O panel.
6 Carefully remove the I/O panel from the computer.
1
2
3
4
154
1
I/O panel clamp
2
I/O panel
4
cables
5
I/O panel clamp slot
Removing and Installing Parts
5
3
screw
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Installing the I/O Panel
1 Place the I/O panel into the slot.
NOTICE: Take care not to damage the cable connectors and the cable routing clips
when sliding the I/O panel into the computer.
2 Align and slide the I/O panel clamp into the I/O panel clamp slot.
3 Replace and tighten the screw that secures the I/O panel.
4 Reconnect the cables to the system board.
5 Replace the bezel (see "Replacing the Bezel" on page 125).
6 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
7 Connect your computer and devices to an electrical outlet, and turn
them on.
8 Verify that the computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 86).
Processor Fan
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before opening the cover.
CAUTION: The heat sink assembly, power supply, and other components may be
very hot during normal operation. Be sure that they have had sufficient time to cool
before you touch them.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
NOTE: The processor fan with the heatsink is one single unit. Do not try to remove
the fan separately.
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Removing the Processor Fan/Heat Sink Assembly
NOTICE: Do not touch the fan blades when you are removing the processor
fan/heat sink assembly. This could damage the fan.
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Disconnect the processor fan cable from the system board (see "System
Board Components" on page 106).
4 Carefully move away any cables that are routed over the processor fan/heat
sink assembly.
5 Loosen the four captive screws securing the processor fan/heat sink
assembly and lift it straight up.
CAUTION: Despite having a plastic shield, the heat sink fan assembly may be
very hot during normal operation. Be sure that it has had sufficient time to cool
before you touch it.
1
2
1
156
captive screws (4)
Removing and Installing Parts
2
processor fan/heat sink
assembly
book.book Page 157 Thursday, June 14, 2007 6:23 PM
NOTE: The processor fan/heat sink assembly in your computer may vary from the
one shown in the illustration.
Installing the Processor Fan/Heat Sink Assembly
NOTICE: When reinstalling the fan, ensure that you do not pinch the wires that run
between the system board and the fan.
1 Align the captive screws on the processor fan/heat sink assembly to the
four metal screwhole projections on the system board.
1
2
1
captive screws (4)
2
processor fan/heat sink
assembly
NOTE: The processor fan/heat sink assembly in your computer may vary from the
one shown in the illustration above.
2 Tighten the four captive screws.
NOTE: Ensure that the processor fan/heat sink assembly is correctly seated
and secure.
3 Connect the processor fan/heat sink assembly cable to the system board
(see "System Board Components" on page 106).
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4 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
5 Connect your computer and devices to an electrical outlet, and turn
them on.
Processor
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
Removing the Processor
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
CAUTION: Despite having a plastic shield, the heat sink assembly may be very
hot during normal operation. Be sure that it has had sufficient time to cool before
you touch it.
3 Remove the processor fan/heat sink assembly from the computer (see
"Removing the Processor Fan/Heat Sink Assembly" on page 156).
NOTICE: Unless a new heat sink is required for the new processor, reuse the
original heat sink assembly when you replace the processor.
4 At the processor, place your finger upon the hook end of the release lever,
then push down and out to release it from the tab that secures it.
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1
2
3
4
1
processor cover
2
processor
3
socket
4
release lever
NOTICE: When replacing the processor, do not touch any of the pins inside the
socket or allow any objects to fall on the pins in the socket.
5 Gently remove the processor from the socket.
Leave the release lever extended in the release position so that the socket is
ready for the new processor.
Installing the Processor
NOTICE: Ground yourself by touching an unpainted metal surface on the back of
the computer.
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NOTICE: When replacing the processor, do not touch any of the pins inside the
socket or allow any objects to fall on the pins in the socket.
1 Follow the procedures in "Before You Begin" on page 101.
2 Unpack the new processor, being careful not to touch the underside of the
processor.
NOTICE: You must position the processor correctly in the socket to avoid
permanent damage to the processor and the computer when you turn on the
computer.
3 If the release lever on the socket is not fully extended, move it to that
position.
4 Orient the front and rear alignment-notches on the processor with the
front and rear alignment-notches on the socket.
5 Align the pin-1 corners of the processor and socket.
NOTICE: To avoid damage, ensure that the processor aligns properly with the
socket, and do not use excessive force when you install the processor.
6 Set the processor lightly in the socket and ensure that the processor is
positioned correctly.
7 When the processor is fully seated in the socket, close the processor cover.
Ensure that the tab on the processor cover is positioned underneath the
center cover latch on the socket.
8 Pivot the socket release lever back toward the socket, and snap it into place
to secure the processor.
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2
1
3
9
4
5
6
8
7
1 processor cover
2 tab
3 processor
4 processor socket
5 center cover latch
6 release lever
7 front alignment-notch
8 processor pin-1 indicator
9 rear alignment notch
9 Clean the thermal grease from the bottom of the heat sink.
NOTICE: Ensure that you apply new thermal grease. New thermal grease is critical
for ensuring adequate thermal bonding, which is a requirement for optimal
processor operation.
10 Apply the new thermal grease to the top of the processor.
11 Install the processor fan/heat sink assembly (see "Installing the Processor
Fan/Heat Sink Assembly" on page 157).
NOTICE: Ensure that the processor fan/heat sink assembly is correctly seated and
secure.
12 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
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Chassis Fan
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before opening the cover.
CAUTION: The heat sink assembly, power supply, and other components may be
very hot during normal operation. Be sure that they have had sufficient time to cool
before you touch them.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
Removing the Chassis Fan
NOTICE: Do not touch the fan blades when you are removing the chassis fan. This
could damage the fan.
1 Follow the procedures in "Before You Begin" on page 101
1
2
1
162
screws (4)
Removing and Installing Parts
2
chassis fan
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2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Remove the four screws securing the chassis fan.
4 Slide the chassis fan towards the front of the computer and lift it up.
Replacing the Chassis Fan
1 Follow the procedures in "Before You Begin" on page 101.
1
2
1
screws (4)
2
chassis fan
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Slide the chassis fan in place towards the back of the computer.
4 Tighten the four screws to secure the chassis fan.
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System Board
Removing the System Board
CAUTION: To guard against electrical shock, always unplug your computer from
the electrical outlet before opening the cover.
CAUTION: The heat sink assembly, power supply, and other components may be
very hot during normal operation. Be sure that they have had sufficient time to cool
before you touch them.
NOTICE: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the computer.
While you work, periodically touch an unpainted metal surface to dissipate any
static electricity that could harm internal components.
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Remove any add-in cards on the system board (see "Cards" on page 115).
4 Remove the processor and heat sink assembly (see "Removing the
Processor Fan/Heat Sink Assembly" on page 156).
5 Remove the memory modules (see "Removing Memory" on page 115) and
document which memory module is removed from each memory socket so
that the memory modules can be installed in the same location after the
board is replaced.
6 Disconnect all cables from the system board. Note the routing of all cables
as you remove them so that you can re-route them correctly after installing
the new system board.
7 Remove the eight screws from the system board.
8 Lift the system board up and out.
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System Board Screws
1
2
1
screws (8)
2
system board
Place the system board assembly that you just removed next to the
replacement system board to compare and ensure they are identical.
Installing the System Board
1 Gently align the board into the chassis and slide it toward the back of the
computer.
2 Using the eight screws, secure the system board to the chassis.
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3 Replace the cables that you removed from the system board.
4 Replace the processor and the heat sink assembly (see "Installing the
Processor" on page 159).
NOTICE: Ensure that the heat sink assembly is correctly seated and secure.
5 Replace the memory modules into the memory sockets at the same
locations from which you removed them (see "Memory" on page 111).
6 Replace any add-in cards on the system board.
7 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
8 Connect your computer and devices to an electrical outlet, and turn
them on.
9 Verify that the computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 86).
Replacing the Computer Cover
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
1 Ensure that all cables are connected, and fold cables out of the way.
2 Ensure that no tools or extra parts are left inside the computer.
3 Align the tabs at the bottom of the computer cover with the slots located
along the edge of the computer.
4 Press the computer cover down and slide it towards the front of the
computer until you feel a click or feel the computer cover securely
installed.
5 Ensure that the cover is seated correctly.
6 Replace and tighten the two screws that secure the computer cover.
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1
4
3
2
1
computer cover tab
2
slot
3
computer cover
4
front of the computer
7 Move the computer to the upright position.
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
NOTICE: Ensure that none of the system air vents are blocked. Blocking them can
cause serious thermal problems.
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Appendix
Specifications
Processor
Processor type
Intel® Core™ 2 Duo processor
Intel® Pentium® Dual-Core processor
Intel® Celeron® processor
Level 2 (L2) cache
At least 512 KB pipelined-burst, eight-way set
associative, writeback SRAM
Memory
Type
667-MHz, 800-MHz DDR2 SDRAM
Memory connectors
four
Memory capacities
512 MB, 1 GB or 2 GB
Minimum memory
512 MB
Maximum memory
4 GB
Computer Information
Chipset
ICH9 and Intel G33
RAID Support
RAID 1 (Mirroring)
DMA channels
seven
Interrupt levels
24
BIOS chip (NVRAM)
16 Mb
NIC
Integrated network interface capable of 10/100
communication
Video
Type
Intel integrated video
Appendix
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Audio
Type
Realtec ALC888 (7.1 Channel audio)
Expansion Bus
Bus type
PCI 2.3
PCI Express 1.0A
SATA 1.0 and 2.0
USB 2.0
Bus speed
PCI: 133 MB/s
PCI Express:
x1 slot bidirectional speed - 500 MB/s
x16 slot bidirectional speed - 8GB/s
SATA: 1.5 Gbps and 3.0 Gbps
USB: 480 Mbps high speed, 12 Mbps full speed,
1.2 Mbps low speed
PCI
connectors
two
connector size
124 pins
connector data width
(maximum)
32 bits
PCI Express
connector
one x1
connector size
36 pins
connector data width
(maximum)
1 PCI Express lane
PCI Express
170
connector
one x16
connector size
164 pins
connector data width
(maximum)
16 PCI Express lanes
Appendix
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Drives
Externally accessible:
one 3.5-inch drive bay (FlexBay)
two 5.25-inch drive bays
Internally accessible
two 3.5-inch drive bays
Available devices
two 3.5-inch Serial ATA hard drives and two 5.25-inch
Serial ATA CD-ROM, CD-RW, DVD-ROM,
DVD-RW, or combo drive (optional)
one 3.5-inch floppy drive (optional) or Media Card
Reader (optional)
Connectors
External connectors:
Video
15-hole connector
Network adapter
RJ-45 connector
USB
four front-panel and four back-panel USB 2.0compliant connectors
Audio
six connectors for 7.1 support
System board connectors:
Serial ATA
four 7-pin connectors
Internal USB device
two 10-pin connector (supports four USB ports)
Floppy drive
one 34-pin connector
Processor fan
one 4-pin connector
Chassis fan
one 3-pin connector
PCI 2.3
two 124-pin connectors
PCI Express x1
one 36-pin connector
PCI Express x16
one 164-pin connector
Front panel control
one 10-pin connector
Front panel USB
two 10-pin connectors
Front panel audio HDA
header
one 10-pin connector
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Connectors
Processor
one 775-pin connector
Memory
four 240-pin connectors
Power 12V
one 4-pin connector
Power
one 24-pin connector
Controls and Lights
Front of computer:
Power button
push button
Power light
blue light — Blinking blue in sleep state; solid blue
for power-on state
amber light — The blinking amber indicates a
problem with the system board. A solid amber light
when the system does not boot indicates that the
system board cannot start initialization. This could be
a system board or a power supply problem (see "Power
Problems" on page 74).
Drive activity light
blue light — A blinking blue light indicates the
computer is reading data from or writing data to the
SATA hard drive or CD/DVD.
Rear of computer:
Link integrity light (on
green light — A good connection exists between the
integrated network adapter) network and the computer.
off (no light) — The computer is not detecting a
physical connection to the network.
Network activity light (on yellow blinking light
integrated network adapter)
Power
DC power supply:
Wattage
300 W
Maximum heat dissipation 162 W
NOTE: Heat dissipation is calculated by using the
power supply wattage rating.
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Power
Voltage (see the safety
instructions located in the
Product Information Guide
for important voltage
setting information)
Coin cell battery
115/230 VAC, 50/60 Hz, 7A/4A
3-V CR2032 lithium coin cell
Physical
Height
36.2 cm (14.2 in)
Width
17.0 cm (6.7 in)
Depth
43.5 cm (17.1 in)
Weight
12.7 kg (28.0 lb)
Environmental
Temperature:
Operating
10° to 35°C (50° to 95°F)
Storage
–40° to 65°C (–40° to 149°F)
Relative humidity
20% to 80% (noncondensing)
Maximum vibration:
Operating
5 to 350 Hz at 0.0002 G2/Hz
Storage
5 to 500 Hz at 0.001 to 0.01 G2/Hz
Maximum shock:
Operating
40 G +/- 5% with pulse duration of 2 msec +/- 10%
(equivalent to 20 in/sec [51 cm/sec])
Storage
105 G +/- 5% with pulse duration of 2 msec +/- 10%
(equivalent to 50 in/sec [127 cm/sec])
Altitude:
Operating
–15.2 to 3048 m (–50 to 10,000 ft)
Storage
–15.2 to 10,668 m (–50 to 35,000 ft)
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System Setup
Overview
Use system setup as follows:
•
To change the system configuration information after you add, change, or
remove any hardware in your computer
•
To set or change a user-selectable option such as the user password
•
To read the current amount of memory or set the type of hard drive
installed
Before you use system setup, it is recommended that you write down the
system setup screen information for future reference.
NOTICE: Unless you are an expert computer user, do not change the settings for
this program. Certain changes can make your computer work incorrectly.
Entering System Setup
1 Turn on (or restart) your computer.
2 When the blue DELL™ logo is displayed, you must watch for the F2
prompt to appear.
3 Once this F2 prompt appears, press <F2> immediately.
NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can
appear very quickly, so you must watch for it to display, and then press <F2>. If you
press <F2> before you are prompted, this keystroke will be lost.
4 If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft® Windows® desktop. Then, shut down
your computer (see "Turning Off Your Computer" on page 102) and try
again.
System Setup Screens
The system setup screen displays current or changeable configuration
information for your computer. Information on the screen is divided into
three areas: the options list, active options field, and key functions.
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Options List — This
field appears on the
left side of the
system setup window.
The field is a
scrollable list
containing features
that define the
configuration of your
computer, including
installed hardware,
power conservation,
and security features.
Option Field — This field contains information
about each option. In this field you can view your
current settings and make changes to your settings.
Use the right and left arrow keys to highlight an
option. Press <Enter> to make that selection
active.
Scroll up and down
the list with the upand down-arrow keys.
As an option is
Key Functions — This field appears below the
highlighted, the
Option Field and lists keys and their functions
Option Field
within the active system setup field.
displays more
information about
that option and the
option’s current and
available settings.
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System Setup Options
NOTE: Depending on your computer and installed devices, the items listed in this
section may not appear, or may not appear exactly as listed.
System Info
BIOS Info
Shows the BIOS version number and date information.
System Info
Lists system information such as the computer name, and
other system-specific information.
CPU Info
Identifies whether the computer’s processor supports
Hyper-Threading and lists the processor bus speed,
processor ID, clock speed, and L2 cache.
Memory Info
Indicates amount of installed memory, memory speed,
channel mode (dual or single), and type of memory
installed.
Standard CMOS Features
Date/Time
Displays current date and time settings. Date (mm:dd:yy)
SATA Info
Displays the SATA drives integrated in the system (SATA
-0; SATA-1; SATA-2; SATA-3; SATA-4; SATA-5).
SATA HDD AutoDetection
Auto detects the SATA connector to which the hard drive
is attached.
Capacity
The combined installed capacity of all the SATA devices.
Drive A
None; 1.44M; 3.5 in. 1.44M (3.5 in by default).
Halt On
All Error; All; But Keyboard. (All, But Keyboard by
default).
Advanced BIOS Features
CPU Feature
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Appendix
• Limit CPUID Value—Enabled; Disabled (Disabled by
default)
• Execute Disable Bit—Enabled; Disabled (Enabled by
default)
• Virtualization Technology—Enabled; Disabled (Enabled
by default)
• Core Multi-Processing—Enabled; Disabled (Enabled by
default)
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Boot Up NumLock
Status
Off; On (On by default)
Boot Device Configuration
Removable Device
Priority
Used to set the device priority of removable devices like
USB floppy drives. The items displayed are dynamically
updated according to the removable devices connected.
Hard Disk Boot
Priority
Used to set the device priority of hard drives. The items
displayed are dynamically updated according to the hard
drives detected.
First Boot Device
Removable; Hard Disk; CDROM; USB-CDROM; Legacy
LAN; Disabled (Removable by default)
Second Boot Device Removable; Hard Disk; CDROM; USB-CDROM; Legacy
LAN; Disabled (Hard disk by default)
Third Boot Device
Removable; Hard Disk; CDROM; USB-CDROM; Legacy
LAN; Disabled (CD-ROM by default)
Boot Other Device
Enabled; Disabled (Disabled by default)
Advanced Chipset Features
Init Display First PCI Slot, Onboard, PCIEx (PCI Slot by default)
Video Memory Size
1 MB, 8 MB (8 MB by default)
DVMT Mode
FIXED, DVMT (DVMT by default)
DVMT/FIXED Memory
Size
128 MB, 256 MB, MAX (128 MB by default)
Integrated Peripherals
USB Device Setting • USB Controller—Enabled or Disabled (Enabled by
default)
• USB Operation Mode—High Speed; Full/Low Speed
(High Speed by default)
Onboard FDC
Controller
Enabled or Disabled (Enabled by default)
Onboard Audio
Connector
Enabled or Disabled (Enabled by default)
Onboard LAN
Connector
Enabled or Disabled (Enabled by default)
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Onboard LAN Boot
ROM
Enabled or Disabled (Disabled by default)
SATA Mode
IDE; RAID; AHCI (IDE by default)
Power Management Setup
ACPI Suspend Type
S1(POS); S3(STR) (S3(STR) by default)
Quick Resume
Disabled; Enabled (Disabled by default)
Remote Wake Up
On; Off (On by default)
USB KB Wake-Up
From S3
Enabled; Disabled (Disabled by default)
Auto Power On
Enabled; Disabled (Disabled by default)
Auto Power On Date 0
Auto Power On Time 0:00:00
AC Recovery
Off; On; Former-Sts (Off by default)
Boot Sequence
This feature allows you to change the boot sequence for devices.
Option Settings
178
•
Diskette Drive — The computer attempts to boot from the floppy drive. If
the floppy disk in the drive is not bootable, if no floppy disk is in the drive,
or if there is no floppy drive installed in the computer, the computer
generates an error message.
•
Hard Drive — The computer attempts to boot from the primary hard
drive. If no operating system is on the drive, the computer generates an
error message.
•
CD Drive — The computer attempts to boot from the CD drive. If no CD
is in the drive, or if the CD has no operating system, the computer
generates an error message.
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•
USB Flash Device — Insert the memory device into a USB port and
restart the computer. When F12 = Boot Menu appears in the upperright corner of the screen, press <F12>. The BIOS detects the device and
adds the USB flash option to the boot menu.
NOTE: To boot to a USB device, the device must be bootable. To make sure that
your device is bootable, check the device documentation.
Changing Boot Sequence for the Current Boot
You can use this feature, for example, to tell the computer to boot from the
CD drive so that you can run the Dell Diagnostics on the Dell Drivers and
Utilities media, but you want the computer to boot from the hard drive when
the diagnostic tests are complete. You can also use this feature to restart your
computer to a USB device such as a floppy drive, memory key, or CD-RW
drive.
NOTE: If you are booting to a USB floppy drive, you must first set the floppy drive to
OFF in system setup (see page 174).
1 If you are booting to a USB device, connect the USB device to a USB
connector.
2 Turn on (or restart) your computer.
3 When F2 = Setup, F12 = Boot Menu appears in the upper-right
corner of the screen, press <F12>.
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop. Then shut down your
computer and try again.
The Boot Device Menu appears, listing all available boot devices. Each
device has a number next to it.
4 At the bottom of the menu, enter the number of the device that is to be
used for the current boot only.
For example, if you are booting to a USB memory key, highlight USB Flash
Device and press <Enter>.
NOTE: To boot to a USB device, the device must be bootable. To make sure your
device is bootable, check the device documentation.
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Changing Boot Sequence for Future Boots
1 Enter system setup (see "Entering System Setup" on page 174).
2 Use the arrow keys to highlight the Boot Sequence menu option and press
<Enter> to access the menu.
NOTE: Write down your current boot sequence in case you want to restore it.
3 Press the up- and down-arrow keys to move through the list of devices.
4 Press the spacebar to enable or disable a device (enabled devices have a
checkmark).
5 Press plus (+) or minus (–) to move a selected device up or down the list.
Clearing Forgotten Passwords
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
1 Follow the procedures in "Before You Begin" on page 101.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Locate the 3-pin password connector (PSWD) on the system board.
4 Remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2.
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5 Wait for approximately five seconds to clear the password.
6 Remove the 2-pin jumper plug from pins 1 and 2 and replace it on pins 2
and 3 to enable the password feature.
7 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
8 Connect your computer and devices to electrical outlets, and turn
them on.
Clearing CMOS Settings
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
1 Follow the procedures in "Before You Begin" on page 101.
NOTE: The computer must be disconnected from the electrical outlet to clear
the CMOS setting.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 103).
3 Reset the current CMOS settings:
a
Locate the 3-pin CMOS jumper (CLEAR CMOS) on the system
board (see "System Board Components" on page 106).
b
Remove the jumper plug from the CMOS jumper (CLEAR CMOS)
pins 2 and 3.
c
Place the jumper plug on the CMOS jumper (CLEAR CMOS) pins 1
and 2 and wait approximately five seconds.
d
Remove the jumper plug and replace it on the CMOS jumper
(CLEAR CMOS) pins 2 and 3.
4 Replace the computer cover (see "Replacing the Computer Cover" on
page 166).
NOTICE: To connect a network cable, first plug the cable into the network port or
device and then plug it into the computer.
5 Connect your computer and devices to electrical outlets, and turn
them on.
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Flashing the BIOS
The BIOS may require flashing when an update is available or when replacing
the system board.
1 Turn on the computer.
2 Locate the BIOS update file for your computer at the Dell Support
website at support.dell.com.
3 Click Download Now to download the file.
4 If the Export Compliance Disclaimer window appears, click Yes, I Accept
this Agreement.
The File Download window appears.
5 Click Save this program to disk, and then click OK.
The Save In window appears.
6 Click the down arrow to view the Save In menu, select Desktop, and then
click Save.
The file downloads to your desktop.
7 Click Close when the Download Complete window appears.
The file icon appears on your desktop and is titled the same as the
download BIOS update file.
8 Double-click the file icon on the desktop and follow the on-screen
instructions.
Cleaning Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
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Computer, Keyboard, and Monitor
CAUTION: Before you clean your computer, disconnect the computer from the
electrical outlet. Clean your computer with a soft cloth dampened with water. Do
not use liquid or aerosol cleaners, which may contain flammable substances.
•
Use a vacuum cleaner with a brush attachment to gently remove dust from
the slots and holes on your computer and from between the keys on the
keyboard.
NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing
so may damage the antiglare coating.
•
To clean your monitor screen, lightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the
monitor’s antistatic coating.
•
Wipe the keyboard, computer, and plastic part of the monitor with a soft
cleaning cloth moistened with a solution of three parts water and one part
dishwashing detergent.
NOTICE: Do not soak the cloth or let water drip inside your computer or keyboard.
Mouse
If your screen cursor skips or moves abnormally, clean the mouse. To clean a
non-optical mouse:
1 Turn the retainer ring on the underside of your mouse counterclockwise,
and then remove the ball.
2 Wipe the ball with a clean, lint-free cloth.
3 Blow carefully into the ball cage to dislodge dust and lint.
4 If the rollers inside the ball cage are dirty, clean the rollers with a cotton
swab moistened lightly with isopropyl alcohol.
5 Recenter the rollers in their channels if they are misaligned. Ensure that
fluff from the swab is not left on the rollers.
6 Replace the ball and retainer ring, and turn the retainer ring clockwise
until it clicks into place.
Floppy Drive
NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally
misalign the heads, which prevents the drive from operating.
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Clean your floppy drive using a commercially available cleaning kit. These
kits contain pretreated floppy disks to remove contaminants that accumulate
during normal operation.
CDs and DVDs
NOTICE: Always use compressed air to clean the lens in the optical drive, and
follow the instructions that come with the compressed air. Never touch the lens in
the drive.
If you notice problems, such as skipping, with the playback quality of your
CDs or DVDs, try cleaning the discs.
1 Hold the disc by its outer edge. You can also touch the inside edge of the
center hole.
NOTICE: To prevent damaging the surface, do not wipe in a circular motion around
the disc.
2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the
unlabeled side) in a straight line from the center to the outer edge of the
disc.
For stubborn dirt, try using water or a diluted solution of water and mild
soap. You can also purchase commercial products that clean discs and
provide some protection from dust, fingerprints, and scratches. Cleaning
products for CDs are safe to use on DVDs.
Dell Technical Support Policy (U.S. Only)
Technician-assisted technical support requires the cooperation and
participation of the customer in the troubleshooting process and provides for
restoration of the operating system, software programs, and hardware drivers
to the original default configuration as shipped from Dell, as well as the
verification of appropriate functionality of the computer and all Dell-installed
hardware. In addition to this technician-assisted technical support, online
technical support is available at support.dell.com. Additional technical
support options may be available for purchase.
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Dell provides limited technical support for the computer and any "Dellinstalled" software and peripherals1. Support for third-party software and
peripherals is provided by the original manufacturer, including those
purchased and/or installed through Dell Software and Peripherals, Readyware,
and Custom Factory Integration2.
1
2
Repair services are provided pursuant to the terms and conditions of your limited
warranty and any optional support service contract purchased with the computer.
All Dell-standard components included in a Custom Factory Integration (CFI) project
are covered by the standard Dell limited warranty for your computer. However, Dell
also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service
contract.
Definition of "Dell-Installed" Software and Peripherals
Dell-installed software includes the operating system and some of the
software programs that are installed on the computer during the
manufacturing process (Microsoft® Office, Norton Antivirus, and so on).
Dell-installed peripherals include any internal expansion cards, or Dellbranded module bay or PC Card accessories. In addition, any Dell-branded
monitors, keyboards, mice, speakers, microphones for telephonic modems,
docking stations/port replicators, networking products, and all associated
cabling are included.
Definition of "Third-Party" Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or
software program sold by Dell not under the Dell brand (printers, scanners,
cameras, games, and so on). Support for all third-party software and
peripherals is provided by the original manufacturer of the product.
FCC Notice (U.S. Only)
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the manufacturer’s instruction
manual, may cause interference with radio and television reception. This
equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules.
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This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference
that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly
approved by Dell Inc. could void your authority to operate this equipment.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try
to correct the interference by one or more of the following measures:
•
Reorient the receiving antenna.
•
Relocate the system with respect to the receiver.
•
Move the system away from the receiver.
•
Plug the system into a different outlet so that the system and the receiver
are on different branch circuits.
If necessary, consult a representative of Dell Inc. or an experienced
radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this
document in compliance with the FCC regulations:
Product name:
Dell™ Vostro™ 200
Model number:
DCMF
Company name:
Dell Inc.
Worldwide Regulatory Compliance & Environmental
Affairs
One Dell Way
Round Rock, TX 78682 USA
512-338-4400
NOTE: For further regulatory information, see your Product Information Guide.
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Contacting Dell
For customers in the United States, call 800-WWW.DELL (800.999.3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or
customer service issues:
1 Visit support.dell.com.
2 Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the page.
3 Click Contact Us on the left side of the page.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.
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Glossary
Terms in this Glossary are provided for informational purposes only and may
or may not describe features included with your particular computer.
A
AC — alternating current — The form of electricity that powers your computer when
you plug the AC adapter power cable in to an electrical outlet.
ACPI — advanced configuration and power interface — A power management
specification that enables Microsoft® Windows® operating systems to put a computer
in standby or hibernate mode to conserve the amount of electrical power allocated to
each device attached to the computer.
AGP — accelerated graphics port — A dedicated graphics port that allows system
memory to be used for video-related tasks. AGP delivers a smooth, true-color video
image because of the faster interface between the video circuitry and the computer
memory.
AHCI — Advanced Host Controller Interface — An interface for a SATA hard drive
Host Controller which allows the storage driver to enable technologies such as Native
Command Queuing (NCQ) and hot plug.
ALS — ambient light sensor — A feature that helps to control display brightness.
antivirus software — A program designed to identify, quarantine, and/or delete viruses
from your computer.
ASF — alert standards format — A standard to define a mechanism for reporting
hardware and software alerts to a management console. ASF is designed to be
platform- and operating system-independent.
B
battery life span — The length of time (years) during which a portable computer
battery is able to be depleted and recharged.
battery operating time — The length of time (minutes or hours) that a portable
computer battery powers the computer.
BIOS — basic input/output system — A program (or utility) that serves as an
interface between the computer hardware and the operating system. Unless you
Glossary
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understand what effect these settings have on the computer, do not change them. Also
referred to as system setup.
bit — The smallest unit of data interpreted by your computer.
Blu-ray Disc™ (BD)— An optical storage technology offering storage capacity of up
to 50 GB, full 1080p video resolution (HDTV required), and as many as 7.1 channels
of native, uncompressed surround sound.
Bluetooth® wireless technology — A wireless technology standard for short-range
(9 m [29 feet]) networking devices that allows for enabled devices to automatically
recognize each other.
boot sequence — Specifies the order of the devices from which the computer
attempts to boot.
bootable media — A CD, DVD, or floppy disk that you can use to start your
computer. In case your hard drive is damaged or your computer has a virus, ensure that
you always have a bootable CD, DVD, or floppy disk available. Your Drivers and
Utilities media is an example of bootable media.
bps — bits per second — The standard unit for measuring data transmission speed.
BTU — British thermal unit — A measurement of heat output.
bus — A communication pathway between the components in your computer.
bus speed — The speed, given in MHz, that indicates how fast a bus can transfer
information.
byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.
C
C — Celsius — A temperature measurement scale where 0° is the freezing point and
100° is the boiling point of water.
cache — A special high-speed storage mechanism which can be either a reserved
section of main memory or an independent high-speed storage device. The cache
enhances the efficiency of many processor operations.
L1 cache — Primary cache stored inside the processor.
L2 cache — Secondary cache which can either be external to the processor or
incorporated into the processor architecture.
carnet — An international customs document that facilitates temporary imports into
foreign countries. Also known as a merchandise passport.
CD-R — CD recordable — A recordable version of a CD. Data can be recorded only
once onto a CD-R. Once recorded, the data cannot be erased or written over.
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CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a
CD-RW disc, and then erased and written over (rewritten).
CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs)
and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but
you can write to CD-R discs only once.
CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read
CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs)
discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs
only once.
clock speed — The speed, given in MHz, that indicates how fast computer
components that are connected to the system bus operate.
CMOS — A type of electronic circuit. Computers use a small amount of batterypowered CMOS memory to hold date, time, and system setup options.
COA — Certificate of Authenticity — The Windows alpha-numeric code located on a
sticker on your computer. Also referred to as the Product Key or
Product ID.
Control Panel — A Windows utility that allows you to modify operating system and
hardware settings, such as display settings.
controller — A chip that controls the transfer of data between the processor and
memory or between the processor and devices.
CRIMM — continuity rambus in-line memory module — A special module that has
no memory chips and is used to fill unused RIMM slots.
cursor — The marker on a display or screen that shows where the next keyboard, touch
pad, or mouse action will occur. It often is a blinking solid line, an underline character,
or a small arrow.
D
DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the
data burst cycle, improving system performance.
DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a
4-bit prefetch and other architectural changes to boost memory speed to over
400 MHz.
device — Hardware such as a disk drive, printer, or keyboard that is installed in or
connected to your computer.
device driver — See driver.
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DIMM — dual in-line memory module — A circuit board with memory chips that
connects to a memory module on the system board.
DIN connector — A round, six-pin connector that conforms to DIN (Deutsche
Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse
cable connectors.
disk striping — A technique for spreading data over multiple disk drives. Disk striping
can speed up operations that retrieve data from disk storage. Computers that use disk
striping generally allow the user to select the data unit size or stripe width.
DMA — direct memory access — A channel that allows certain types of data transfer
between RAM and a device to bypass the processor.
docking device — provides port replication, cable management, and security features
to adapt your notebook to a desktop workspace.
DMTF — Distributed Management Task Force — A consortium of hardware and
software companies who develop management standards for distributed desktop,
network, enterprise, and Internet environments.
domain — A group of computers, programs, and devices on a network that are
administered as a unit with common rules and procedures for use by a specific group
of users. A user logs on to the domain to gain access to the resources.
DRAM — dynamic random-access memory — Memory that stores information in
integrated circuits containing capacitors.
driver — Software that allows the operating system to control a device such as a
printer. Many devices do not work properly if the correct driver is not installed in the
computer.
DSL — Digital Subscriber Line — A technology that provides a constant, high-speed
Internet connection through an analog telephone line.
dual-core — A technology in which two physical computational units exist inside a
single processor package, thereby increasing computing efficiency and multi-tasking
ability.
dual display mode — A display setting that allows you to use a second monitor as an
extension of your display. Also referred to as extended display mode.
DVD-R — DVD recordable — A recordable version of a DVD. Data can be recorded
only once onto a DVD-R. Once recorded, the data cannot be erased or written over.
DVD+RW — DVD rewritable — A rewritable version of a DVD. Data can be written
to a DVD+RW disc, and then erased and written over (rewritten). (DVD+RW
technology is different from DVD-RW technology.)
DVD+RW drive — drive that can read DVDs and most CD media and write to
DVD+RW (rewritable DVDs) discs.
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DVI — digital video interface — A standard for digital transmission between a
computer and a digital video display.
E
ECC — error checking and correction — A type of memory that includes special
circuitry for testing the accuracy of data as it passes in and out of memory.
ECP — extended capabilities port — A parallel connector design that provides
improved bidirectional data transmission. Similar to EPP, ECP uses direct memory
access to transfer data and often improves performance.
EIDE — enhanced integrated device electronics — An improved version of the IDE
interface for hard drives and CD drives.
EMI — electromagnetic interference — Electrical interference caused by
electromagnetic radiation.
EPP — enhanced parallel port — A parallel connector design that provides
bidirectional data transmission.
ESD — electrostatic discharge — A rapid discharge of static electricity. ESD can
damage integrated circuits found in computer and communications equipment.
expansion card — A circuit board that installs in an expansion slot on the system
board in some computers, expanding the capabilities of the computer. Examples
include video, modem, and sound cards.
expansion slot — A connector on the system board (in some computers) where you
insert an expansion card, connecting it to the system bus.
ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems
and network adapters are common types of ExpressCards. ExpressCards support both
the PCI Express and USB 2.0 standard.
Express Service Code — A numeric code located on a sticker on your Dell™
computer. Use the Express Service Code when contacting Dell for assistance. Express
Service Code service may not be available in some countries.
extended display mode — A display setting that allows you to use a second monitor as
an extension of your display. Also referred to as dual display mode.
extended PC Card — A PC Card that extends beyond the edge of the PC Card slot
when installed.
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F
Fahrenheit — A temperature measurement scale where 32° is the freezing point and
212° is the boiling point of water.
FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an
Advanced Memory Buffer (AMB) that speeds communication between the DDR2
SDRAM chips and the system.
FCC — Federal Communications Commission — A U.S. agency responsible for
enforcing communications-related regulations that state how much radiation
computers and other electronic equipment can emit.
fingerprint reader — A strip sensor that uses your unique fingerprint to authenticate
your user identity to help secure your computer.
folder — A term used to describe space on a disk or drive where files are organized and
grouped. Files in a folder can be viewed and ordered in various ways, such as
alphabetically, by date, and by size.
format — The process that prepares a drive or disk for file storage. When a drive or
disk is formatted, the existing information on it is lost.
FSB — front side bus — The data path and physical interface between the processor
and RAM.
FTP — file transfer protocol — A standard Internet protocol used to exchange files
between computers connected to the Internet.
G
G — gravity — A measurement of weight and force.
GB — gigabyte — A measurement of data storage that equals 1024 MB
(1,073,741,824 bytes). When used to refer to hard drive storage, the term is often
rounded to 1,000,000,000 bytes.
GHz — gigahertz — A measurement of frequency that equals one thousand million
Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces
are often measured in GHz.
graphics mode — A video mode that can be defined as x horizontal pixels by y vertical
pixels by z colors. Graphics modes can display an unlimited variety of shapes and
fonts.
GUI — graphical user interface — Software that interacts with the user by means of
menus, windows, and icons. Most programs that operate on the Windows operating
systems are GUIs.
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H
hard drive — A drive that reads and writes data on a hard disk. The terms hard drive
and hard disk are often used interchangeably.
heat sink — A metal plate on some processors that helps dissipate heat.
hibernate mode — A power management mode that saves everything in memory to a
reserved space on the hard drive and then turns off the computer. When you restart
the computer, the memory information that was saved to the hard drive is
automatically restored.
HTTP — hypertext transfer protocol — A protocol for exchanging files between
computers connected to the Internet.
Hyper-Threading — Hyper-Threading is an Intel technology that can enhance overall
computer performance by allowing one physical processor to function as two logical
processors, capable of performing certain tasks simultaneously.
Hz — hertz — A unit of frequency measurement that equals 1 cycle per second.
Computers and electronic devices are often measured in kilohertz (kHz), megahertz
(MHz), gigahertz (GHz), or terahertz (THz).
I
IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or
millions of tiny electronic components are fabricated for use in computer, audio, and
video equipment.
IDE — integrated device electronics — An interface for mass storage devices in which
the controller is integrated into the hard drive or CD drive.
IEEE 1394 — Institute of Electrical and Electronics Engineers, Inc. — A highperformance serial bus used to connect IEEE 1394-compatible devices, such as digital
cameras and DVD players, to the computer.
infrared sensor — A port that allows you to transfer data between the computer and
infrared-compatible devices without using a cable connection.
integrated — Usually refers to components that are physically located on the
computer’s system board. Also referred to as built-in.
I/O — input/output — An operation or device that enters and extracts data from your
computer. Keyboards and printers are I/O devices.
I/O address — An address in RAM that is associated with a specific device (such as a
serial connector, parallel connector, or expansion slot) and allows the processor to
communicate with that device.
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IrDA — Infrared Data Association — The organization that creates international
standards for infrared communications.
IRQ — interrupt request — An electronic pathway assigned to a specific device so
that the device can communicate with the processor. Each device connection must be
assigned an IRQ. Although two devices can share the same IRQ assignment, you
cannot operate both devices simultaneously.
ISP — Internet service provider — A company that allows you to access its host server
to connect directly to the Internet, send and receive e-mail, and access websites. The
ISP typically provides you with a software package, user name, and access phone
numbers for a fee.
K
Kb — kilobit — A unit of data that equals 1024 bits. A measurement of the capacity of
memory integrated circuits.
KB — kilobyte — A unit of data that equals 1024 bytes but is often referred to as
1000 bytes.
key combination — A command requiring you to press multiple keys at the same
time.
kHz — kilohertz — A measurement of frequency that equals 1000 Hz.
L
LAN — local area network — A computer network covering a small area. A LAN
usually is confined to a building or a few nearby buildings. A LAN can be connected to
another LAN over any distance through telephone lines and radio waves to form a
wide area network (WAN).
LCD — liquid crystal display — The technology used by portable computer and flatpanel displays.
LED — light-emitting diode — An electronic component that emits light to indicate
the status of the computer.
local bus — A data bus that provides a fast throughput for devices to the processor.
LPT — line print terminal — The designation for a parallel connection to a printer or
other parallel device.
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M
Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb.
Mbps — megabits per second — One million bits per second. This measurement is
typically used for transmission speeds for networks and modems.
MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB
equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to
1,000,000 bytes.
MB/sec — megabytes per second — One million bytes per second. This measurement
is typically used for data transfer ratings.
media bay — A bay that supports devices such as optical drives, a second battery, or a
Dell TravelLite™ module.
memory — A temporary data storage area inside your computer. Because the data in
memory is not permanent, it is recommended that you frequently save your files while
you are working on them, and always save your files before you shut down the
computer. Your computer can contain several different forms of memory, such as
RAM, ROM, and video memory. Frequently, the word memory is used as a synonym
for RAM.
memory address — A specific location where data is temporarily stored in RAM.
memory mapping — The process by which the computer assigns memory addresses to
physical locations at start-up. Devices and software can then identify information that
the processor can access.
memory module — A small circuit board containing memory chips, which connects to
the system board.
MHz — megahertz — A measure of frequency that equals 1 million cycles per second.
The speeds for computer processors, buses, and interfaces are often measured in MHz.
Mini PCI — A standard for integrated peripheral devices with an emphasis on
communications such as modems and NICs. A Mini PCI card is a small external card
that is functionally equivalent to a standard PCI expansion card.
Mini-Card — A small card designed for integrated peripherals, such as
communication NICs. The Mini-Card is functionally equivalent to a standard PCI
expansion card.
modem — A device that allows your computer to communicate with other computers
over analog telephone lines. Three types of modems include: external, PC Card, and
internal. You typically use your modem to connect to the Internet and exchange
e-mail.
module bay — See media bay.
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MP — megapixel — A measure of image resolution used for digital cameras.
ms — millisecond — A measure of time that equals one thousandth of a second.
Access times of storage devices are often measured in ms.
N
network adapter — A chip that provides network capabilities. A computer may
include a network adapter on its system board, or it may contain a PC Card with an
adapter on it. A network adapter is also referred to as a NIC (network interface
controller).
NIC — See network adapter.
notification area — The section of the Windows taskbar that contains icons for
providing quick access to programs and computer functions, such as the clock, volume
control, and print status. Also referred to as system tray.
ns — nanosecond — A measure of time that equals one billionth of a second.
NVRAM — nonvolatile random access memory — A type of memory that stores data
when the computer is turned off or loses its external power source. NVRAM is used for
maintaining computer configuration information such as date, time, and other system
setup options that you can set.
O
optical drive — A drive that uses optical technology to read or write data from CDs,
DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives,
CD-RW drives, and CD-RW/DVD combo drives.
P
parallel connector — An I/O port often used to connect a parallel printer to your
computer. Also referred to as an LPT port.
partition — A physical storage area on a hard drive that is assigned to one or more
logical storage areas known as logical drives. Each partition can contain multiple
logical drives.
PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and
network adapters are common types of PC Cards.
PCI — peripheral component interconnect — PCI is a local bus that supports 32-and
64-bit data paths, providing a high-speed data path between the processor and devices
such as video, drives, and networks.
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PCI Express — A modification to the PCI interface that boosts the data transfer rate
between the processor and the devices attached to it. PCI Express can transfer data at
speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are
capable of different speeds, they will operate at the slower speed.
PCMCIA — Personal Computer Memory Card International Association — The
organization that establishes standards for PC Cards.
PIO — programmed input/output — A method of transferring data between two
devices through the processor as part of the data path.
pixel — A single point on a display screen. Pixels are arranged in rows and columns to
create an image. A video resolution, such as 800 x 600, is expressed as the number of
pixels across by the number of pixels up and down.
Plug-and-Play — The ability of the computer to automatically configure devices. Plug
and Play provides automatic installation, configuration, and compatibility with
existing hardware if the BIOS, operating system, and all devices are Plug and Play
compliant.
POST — power-on self-test — Diagnostics programs, loaded automatically by the
BIOS, that perform basic tests on the major computer components, such as memory,
hard drives, and video. If no problems are detected during POST, the computer
continues the start-up.
processor — A computer chip that interprets and executes program instructions.
Sometimes the processor is referred to as the CPU (central processing unit).
PS/2 — personal system/2 — A type of connector for attaching a PS/2-compatible
keyboard, mouse, or keypad.
PXE — pre-boot execution environment — A WfM (Wired for Management)
standard that allows networked computers that do not have an operating system to be
configured and started remotely.
R
RAID — redundant array of independent disks — A method of providing data
redundancy. Some common implementations of RAID include RAID 0, RAID 1,
RAID 5, RAID 10, and RAID 50.
RAM — random-access memory — The primary temporary storage area for program
instructions and data. Any information stored in RAM is lost when you shut down your
computer.
readme file — A text file included with a software package or hardware product.
Typically, readme files provide installation information and describe new product
enhancements or corrections that have not yet been documented.
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read-only — Data and/or files you can view but cannot edit or delete. A file can have
read-only status if:
• It resides on a physically write-protected floppy disk, CD, or DVD.
• It is located on a network in a directory and the system administrator has assigned
rights only to specific individuals.
refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines
are recharged (sometimes also referred to as its vertical frequency). The higher the
refresh rate, the less video flicker can be seen by the human eye.
resolution — The sharpness and clarity of an image produced by a printer or displayed
on a monitor. The higher the resolution, the sharper the image.
RFI — radio frequency interference — Interference that is generated at typical radio
frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the
lower end of the electromagnetic frequency spectrum and are more likely to have
interference than the higher frequency radiations, such as infrared and light.
ROM — read-only memory — Memory that stores data and programs that cannot be
deleted or written to by the computer. ROM, unlike RAM, retains its contents after
you shut down your computer. Some programs essential to the operation of your
computer reside in ROM.
RPM — revolutions per minute — The number of rotations that occur per minute.
Hard drive speed is often measured in rpm.
RTC — real time clock — Battery-powered clock on the system board that keeps the
date and time after you shut down the computer.
RTCRST — real-time clock reset — A jumper on the system board of some computers
that can often be used for troubleshooting problems.
S
SAS — serial attached SCSI — A faster, serial version of the SCSI interface (as
opposed to the original SCSI parallel architecture).
SATA — serial ATA — A faster, serial version of the ATA (IDE) interface.
ScanDisk — A Microsoft utility that checks files, folders, and the hard disk’s surface
for errors. ScanDisk often runs when you restart the computer after it has stopped
responding.
SCSI — small computer system interface — A high-speed interface used to connect
devices to a computer, such as hard drives, CD drives, printers, and scanners. The
SCSI can connect many devices using a single controller. Each device is accessed by an
individual identification number on the SCSI controller bus.
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SDRAM — synchronous dynamic random-access memory — A type of DRAM that is
synchronized with the optimal clock speed of the processor.
serial connector — An I/O port often used to connect devices such as a handheld
digital device or digital camera to your computer.
Service Tag — A bar code label on your computer that identifies your computer when
you access Dell Support at support.dell.com or when you call Dell for customer service
or technical support.
setup program — A program that is used to install and configure hardware and
software. The setup.exe or install.exe program comes with most Windows software
packages. Setup program differs from system setup.
shortcut — An icon that provides quick access to frequently used programs, files,
folders, and drives. When you place a shortcut on your Windows desktop and doubleclick the icon, you can open its corresponding folder or file without having to find it
first. Shortcut icons do not change the location of files. If you delete a shortcut, the
original file is not affected. Also, you can rename a shortcut icon.
SIM — Subscriber Identity Module — A SIM card contains a microchip that encrypts
voice and data transmissions. SIM cards can be used in phones or portable computers.
smart card — A card that is embedded with a processor and a memory chip. Smart
cards can be used to authenticate a user on computers equipped for smart cards.
S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows
the transfer of audio from one file to another without converting it to and from an
analog format, which could degrade the quality of the file.
standby mode — A power management mode that shuts down all unnecessary
computer operations to save energy.
Strike Zone™ — Reinforced area of the platform base that protects the hard drive by
acting as a dampening device when a computer experiences resonating shock or is
dropped (whether the computer is on or off).
surge protectors — Prevent voltage spikes, such as those that may occur during an
electrical storm, from entering the computer through the electrical outlet. Surge
protectors do not protect against lightning strikes or against brownouts, which occur
when the voltage drops more than 20 percent below the normal AC-line voltage level.
Network connections cannot be protected by surge protectors. Always disconnect the
network cable from the network connector during electrical storms.
SVGA — super-video graphics array — A video standard for video cards and
controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.
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The number of colors and resolution that a program displays depends on the
capabilities of the monitor, the video controller and its drivers, and the amount of
video memory installed in the computer.
S-video TV-out — A connector used to attach a TV or digital audio device to the
computer.
SXGA — super-extended graphics array — A video standard for video cards and
controllers that supports resolutions up to 1280 x 1024.
SXGA+ — super-extended graphics array plus — A video standard for video cards and
controllers that supports resolutions up to 1400 x 1050.
system board — The main circuit board in your computer. Also known as the
motherboard.
system setup — A utility that serves as an interface between the computer hardware
and the operating system. System setup allows you to configure user-selectable options
in the BIOS, such as date and time or system password. Unless you understand what
effect the settings have on the computer, do not change the settings for this program.
T
TAPI — telephony application programming interface — Enables Windows programs
to operate with a wide variety of telephony devices, including voice, data, fax, and
video.
text editor — A program used to create and edit files that contain only text; for
example, Windows Notepad uses a text editor. Text editors do not usually provide
word wrap or formatting functionality (the option to underline, change fonts, and
so on).
TPM — trusted platform module — A hardware-based security feature that when
combined with security software enhances network and computer security by enabling
features such as file and e-mail protection.
travel module — A plastic device designed to fit inside the module bay of a portable
computer to reduce the weight of the computer.
U
UAC — user account control— Microsoft Windows Vista™ security feature that,
when enabled, provides an added layer of security between user accounts and access to
operating system settings.
UMA — unified memory allocation — System memory dynamically allocated to
video.
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UPS — uninterruptible power supply — A backup power source used when the
electrical power fails or drops to an unacceptable voltage level. A UPS keeps a
computer running for a limited amount of time when there is no electrical power. UPS
systems typically provide surge suppression and may also provide voltage regulation.
Small UPS systems provide battery power for a few minutes to enable you to shut
down your computer.
USB — universal serial bus — A hardware interface for a low-speed device such as a
USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer,
broadband devices (DSL and cable modems), imaging devices, or storage devices.
Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port
hub that plugs in to your computer. USB devices can be connected and disconnected
while the computer is turned on, and they can also be daisy-chained together.
UTP — unshielded twisted pair — Describes a type of cable used in most telephone
networks and some computer networks. Pairs of unshielded wires are twisted to protect
against electromagnetic interference, rather than relying on a metal sheath around
each pair of wires to protect against interference.
UXGA — ultra extended graphics array — A video standard for video cards and
controllers that supports resolutions up to 1600 x 1200.
V
video controller — The circuitry on a video card or on the system board (in computers
with an integrated video controller) that provides the video capabilities—in
combination with the monitor—for your computer.
video memory — Memory that consists of memory chips dedicated to video functions.
Video memory is usually faster than system memory. The amount of video memory
installed primarily influences the number of colors that a program can display.
video mode — A mode that describes how text and graphics are displayed on a
monitor. Graphics-based software, such as Windows operating systems, displays in
video modes that can be defined as x horizontal pixels by y vertical pixels by z colors.
Character-based software, such as text editors, displays in video modes that can be
defined as x columns by y rows of characters.
video resolution — See resolution.
virus — A program that is designed to inconvenience you or to destroy data stored on
your computer. A virus program moves from one computer to another through an
infected disk, software downloaded from the Internet, or e-mail attachments. When
an infected program starts, its embedded virus also starts.
A common type of virus is a boot virus, which is stored in the boot sectors of a floppy
disk. If the floppy disk is left in the drive when the computer is shut down and then
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turned on, the computer is infected when it reads the boot sectors of the floppy disk
expecting to find the operating system. If the computer is infected, the boot virus may
replicate itself onto all the floppy disks that are read or written in that computer until
the virus is eradicated.
V — volt — The measurement of electric potential or electromotive force. One V
appears across a resistance of 1 ohm when a current of 1 ampere flows through that
resistance.
W
W — watt — The measurement of electrical power. One W is 1 ampere of current
flowing at 1 volt.
WHr — watt-hour — A unit of measure commonly used to indicate the approximate
capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for
1 hour or 33 W for 2 hours.
wallpaper — The background pattern or picture on the Windows desktop. Change
your wallpaper through the Windows Control Panel. You can also scan in your favorite
picture and make it wallpaper.
WLAN — wireless local area network. A series of interconnected computers that
communicate with each other over the air waves using access points or wireless routers
to provide Internet access.
write-protected — Files or media that cannot be changed. Use write-protection when
you want to protect data from being changed or destroyed. To write-protect a 3.5-inch
floppy disk, slide its write-protect tab to the open position.
WWAN — wireless wide area network. A wireless high-speed data network using
cellular technology and covering a much larger geographic area than WLAN.
WXGA — wide-aspect extended graphics array — A video standard for video cards
and controllers that supports resolutions up to 1280 x 800.
X
XGA — extended graphics array — A video standard for video cards and controllers
that supports resolutions up to 1024 x 768.
Z
ZIF — zero insertion force — A type of socket or connector that allows a computer
chip to be installed or removed with no stress applied to either the chip or its socket.
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Zip — A popular data compression format. Files that have been compressed with the
Zip format are called Zip files and usually have a filename extension of .zip. A special
kind of zipped file is a self-extracting file, which has a filename extension of .exe. You
can unzip a self-extracting file by double-clicking it.
Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses
3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular
floppy disks, about twice as thick, and hold up to 100 MB of data.
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Index
A
audio. See sound
CDs, 28
playing, 26
Check Disk, 62
B
CMOS settings
clearing, 181
BIOS, 174
computer
beep codes, 82
components inside, 105
crashes, 67-68
inside view, 105
stops responding, 67
boot sequence, 178
changing, 179-180
option settings, 178
conflicts
software and hardware
incompatibilities, 100
booting
to a USB device, 179
contacting Dell, 187
battery
problems, 59
replacing, 150
beep codes, 82
C
cards
installing PCI, 116
PCI, 116
removing PCI, 121
slots, 115
types supported, 115
CD-RW drive
problems, 61
copying CDs
general information, 28
helpful tips, 30
how to, 28
copying DVDs
general information, 28
helpful tips, 30
how to, 28
cover
removing, 103
replacing, 166
Index
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D
Dell
contacting, 187
support policy, 184
support site, 13
Dell Diagnostics, 86
diagnostics
beep codes, 82
Dell, 86
documentation
End User License Agreement, 11
ergonomics, 11
Finding Information, 11
online, 13
Product Information Guide, 11
regulatory, 11
safety, 11
Setup Diagram, 11
warranty, 11
drive-panel insert
removing, 138
replacing, 139, 149
drivers, 89
about, 89
identifying, 90
reinstalling, 90
Drivers and Utilities media, 91
Dell Diagnostics, 86
drives, 126
hard drive, 128
installing floppy, 136
installing hard drive, 130
208
Index
drives (continued)
installing optical, 145, 147
problems, 60
removing floppy, 134
removing hard drive, 129
removing optical, 143
second hard drive, 132
serial ATA, 128
DVD drive
problems, 61
DVDs, 28
playing, 26
E
e-mail
problems, 62
End User License Agreement, 11
ergonomics information, 11
error messages
beep codes, 82
troubleshooting, 65
F
Factory Image Restore, 95, 97
Files and Settings Transfer
Wizard, 49
Finding Information, 11
FlexBay drive
Media Card Reader, 16
book.book Page 209 Thursday, June 14, 2007 6:23 PM
floppy drive
installing, 136
removing, 134
H
hard drive
installing, 130
installing second, 132
problems, 62
removing, 129
hardware
beep codes, 82
conflicts, 100
Dell Diagnostics, 86
Hardware Troubleshooter, 100
Internet connection
about, 55
options, 55
setting up, 56
IRQ conflicts, 100
K
keyboard
problems, 66
L
labels
Microsoft Windows, 12
Service Tag, 12, 15
hibernate mode, 36, 38, 40
I
I/O panel
replacing, 155
installing parts
before you begin, 101
recommended tools, 101
turning off your computer, 102
Internet
problems, 62
M
Media Card Reader
installing, 140-141
problems, 70
removing, 140
using, 31
memory
installing, 113
problems, 71
messages
error, 65
Index
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modem
problems, 62
monitor
blank, 79
clone mode, 35
connect DVI, 33-34
connect TV, 33-34
connect two, 33-34
connect VGA, 33-34
display settings, 35
extended desktop mode, 35
hard to read, 80
motherboard. See system board
mouse
problems, 72
N
network
Network Setup Wizard, 54
problems, 73
setting up, 53
Network Setup Wizard, 54
P
password
clearing, 180
jumper, 180
PC Restore, 95
PCI cards
installing, 116
removing, 121
phone numbers, 187
playing CDs and DVDs, 26
power
button, 17
hibernate mode, 36, 38, 40
options, 37
options, advanced, 41
options, schemes, 37
plan, 40
problems, 74
standby mode, 35, 39
power light
conditions, 74
power options properties, 37
Power Plan Properties, 40
O
operating system
media, 98
reinstalling Windows Vista, 94
optical drive
installing, 145, 147
problems, 61
removing, 143
210
Index
printer
cable, 24
connecting, 24
problems, 75
setting up, 24
USB, 24
problems
battery, 59
beep codes, 82
book.book Page 211 Thursday, June 14, 2007 6:23 PM
problems (continued)
blue screen, 68
CD-RW drive, 61
computer crashes, 67-68
computer stops responding, 67
conflicts, 100
Dell Diagnostics, 86
drives, 60
DVD drive, 61
e-mail, 62
error messages, 65
general, 67
hard drive, 62
Internet, 62
keyboard, 66
Media Card Reader, 70
memory, 71
modem, 62
monitor is blank, 79
monitor is hard to read, 80
mouse, 72
network, 73
optical drive, 61
power, 74
power light conditions, 74
printer, 75
program crashes, 67
program stops responding, 67
programs and Windows
compatibility, 68
restore to previous state, 94
scanner, 76
screen is blank, 79
screen is hard to read, 80
software, 67-69
problems (continued)
sound and speakers, 77
technical support policy, 184
troubleshooting tips, 59
volume adjusting, 78
Product Information Guide, 11
Program Compatibility
Wizard, 68
R
regulatory information, 11
reinstalling
Windows Vista, 94
Removing Memory, 115
S
S.M.A.R.T, 85
safety instructions, 11
SATA. See serial ATA
scanner
problems, 76
serial ATA, 128
Service Tag, 12, 15
settings
system setup, 174
Setup Diagram, 11
software
conflicts, 100
problems, 67-69
Index
211
book.book Page 212 Thursday, June 14, 2007 6:23 PM
sound
problems, 77
volume, 77
speaker
problems, 77
volume, 77
specifications
audio, 170
computer information, 169
connectors, 171
controls and lights, 172
drives, 171
environmental, 173
expansion bus, 170
memory, 169
physical, 173
power, 172
processor, 169
technical, 169
video, 169
standby mode, 35, 39
Starting the Dell Diagnostics
From the Drivers and
Utilities CD, 87
Starting the Dell Diagnostics
From Your Hard Drive, 86
support
contacting Dell, 187
policy, 184
support website, 13
system board, 106
212
Index
System Restore, 94
system setup
about, 174
entering, 174
options, 176
screens, 174
T
technical support
policy, 184
telephone numbers, 187
transferring information to a new
computer, 49
troubleshooting
conflicts, 100
Dell Diagnostics, 86
Hardware Troubleshooter, 100
restore to previous state, 94
tips, 59
TV
connect to computer, 33-34
U
USB
booting to devices, 179
Using Windows Device Driver
Rollback, 90
book.book Page 213 Thursday, June 14, 2007 6:23 PM
V
volume
adjusting, 78
W
warranty information, 11
Windows
Files and Settings Transfer
Wizard, 49
Network Setup Wizard, 54
Windows XP
Device Driver Rollback, 91
hibernate mode, 36
PC Restore, 95
standby mode, 35
wizards
Files and Settings Transfer
Wizard, 49
Network Setup Wizard, 54
Program Compatibility
Wizard, 68
Windows Vista
Device Driver Rollback, 90-91
Factory Image Restore, 95
Program Compatibility
Wizard, 68
reinstalling, 94
scanner, 77
System Restore, 94
Index
213
book.book Page 214 Thursday, June 14, 2007 6:23 PM
214
Index