Dell 200 Personal Computer User Manual

Dell™ PowerConnect™ 2016 and 2024 Systems
User’s Guide
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2001–2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer
Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerConnect, Dimension, Inspiron, Dell
Precision, OptiPlex, Latitude, and DellNet are trademarks of Dell Computer Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Computer Corporation disclaims any
proprietary interest in trademarks and trade names other than its own.
August 2002
P/N 7H905
Rev. A03
Contents
1
Caution: Safety Instructions
General
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rack Mounting of Systems
. . . . . . . . . . . . . . . . . . . .
Modems, Telecommunications, or Local Area Network Options
Protecting Against Electrostatic Discharge
5
7
. .
9
. . . . . . . . . . . .
9
2 Overview
Package Contents
. . . . . . . . . . . . . . . . . . . . . . . . .
12
Front Panel Indicators .
. . . . . . . . . . . . . . . . . . . . . .
13
PowerConnect 2024
. . . . . . . . . . . . . . . . . . . . . .
13
PowerConnect 2016
. . . . . . . . . . . . . . . . . . . . . .
14
RJ-45 10/100-Mbps Switch Ports
. . . . . . . . . . . . . . .
15
. . . . . . . . . . . . . . . . .
15
. . . . . . . . . . . . . . . .
15
. . . . . . . . . . . . . . . . . . . .
15
Cascading to a Switch or Hub
Connecting to Desktop Systems
Mounting Kit Instructions .
. . . . . . . . . . . . . . . . . .
16
. . . . . . . . . . . . . . . . . . . . . .
16
. . . . . . . . . . . . . . . . . . . . . . .
17
Installing on a Flat Surface
Installing in a Rack
Technical Information
3 Help and Regulatory Notices
Getting Help
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technical Assistance
. . . . . . . . . . . . . . . . . . . . . .
Problems With Your Order
Product Information
20
20
. . . . . . . . . . . . . . . . . . .
22
. . . . . . . . . . . . . . . . . . . . . .
22
Returning Items for Warranty Repair or Credit .
. . . . . . . .
22
Contents
3
Before You Call
. . . . . . . . . . . . . . . . . . . . . . . .
23
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . . .
24
Regulatory Notices
. . . . . . . . . . . . . . . . . . . . . . . .
40
. . . . . . . . . . . . . . . . . .
40
FCC Notices (U.S. Only)
. . . . . . . . . . . . . . . . . . . .
41
IC Notice (Canada Only)
. . . . . . . . . . . . . . . . . . . .
41
FCC Compliance Statement
CE Notice (European Union)
VCCI Notice (Japan Only)
. . . . . . . . . . . . . . . . . .
42
. . . . . . . . . . . . . . . . . . .
43
NOM Information (Mexico Only)
4
Contents
. . . . . . . . . . . . . . . .
44
Caution: Safety Instructions
Use the following safety guidelines to ensure your own personal safety and to help protect
your system from potential damage.
General
•
Observe and follow service markings. Do not service any product except as explained
in your system documentation. Opening or removing covers that are marked with the
triangular symbol with a lightning bolt may expose you to electrical shock.
Components inside these compartments should be serviced only by a trained service
technician.
•
If any of the following conditions occur, unplug the product from the electrical outlet
and replace the part or contact your trained service provider:
–
The power cable, extension cable, or plug is damaged.
–
An object has fallen into the product.
–
The product has been exposed to water.
–
The product has been dropped or damaged.
–
The product does not operate correctly when you follow the operating
instructions.
•
Keep your system away from radiators and heat sources. Also, do not block cooling
vents.
•
Do not spill food or liquids on your system components, and never operate the
product in a wet environment. If the system gets wet, see the appropriate section in
your troubleshooting guide or contact your trained service provider.
•
Do not push any objects into the openings of your system. Doing so can cause fire or
electric shock by shorting out interior components.
•
Use the product only with approved equipment.
•
Allow the product to cool before removing covers or touching internal components.
•
Operate the product only from the type of external power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
Safe ty Instr u c tions
5
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Caution: Safety Instructions
•
Use only approved power cable(s). If you have not been provided with a power cable
for your system or for any AC-powered option intended for your system, purchase a
power cable that is approved for use in your country. The power cable must be rated
for the product and for the voltage and current marked on the product's electrical
ratings label. The voltage and current rating of the cable should be greater than the
ratings marked on the product.
•
To help prevent electric shock, plug the system and peripheral power cables into
properly grounded electrical outlets. These cables are equipped with three-prong
plugs to help ensure proper grounding. Do not use adapter plugs or remove the
grounding prong from a cable. If you must use an extension cable, use a 3-wire cable
with properly grounded plugs.
•
Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not exceed
80 percent of the ampere ratings limit for the extension cable or power strip.
•
To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
•
Position system cables and power cables carefully; route cables so that they cannot be
stepped on or tripped over. Be sure that nothing rests on any cables.
•
Do not modify power cables or plugs. Consult a licensed electrician or your power
company for site modifications. Always follow your local/national wiring rules.
•
When connecting or disconnecting power to hot-pluggable power supplies, if offered
with your system, observe the following guidelines:
•
–
Install the power supply before connecting the power cable to the power supply.
–
Unplug the power cable before removing the power supply.
–
If the system has multiple sources of power, disconnect power from the system by
unplugging all power cables from the power supplies.
Move products with care; ensure that all casters and/or stabilizers are firmly
connected to the system. Avoid sudden stops and uneven surfaces.
Rack Mounting of Systems
Observe the following precautions for rack stability and safety. Also refer to the rack
installation documentation accompanying the system and the rack for specific caution
statements and procedures.
6
Safe ty Instr u ctions
Caution: Safety Instructions
Systems are considered to be components in a rack. Thus, "component" refers to any
system as well as to various peripherals or supporting hardware.
CAUTION: Installing systems in a rack without the front and side stabilizers
installed could cause the rack to tip over, potentially resulting in bodily injury
under certain circumstances. Therefore, always install the stabilizers before
installing components in the rack.
After installing system/components in a rack, never pull more than one
component out of the rack on its slide assemblies at one time. The weight of
more than one extended component could cause the rack to tip over and may
result in serious injury.
NOTE: Your system is safety-certified as a free-standing unit and as a component for use
in a Dell rack cabinet using the customer rack kit. The installation of your system and rack
kit in any other rack cabinet has not been approved by any safety agencies. It is your
responsibility to have the final combination of system and rack kit in a rack cabinet
evaluated for suitability by a certified safety agency. Dell disclaims all liability and
warranties in connection with such combinations.
•
System rack kits are intended to be installed in a rack by trained service technicians. If
you install the kit in any other rack, be sure that the rack meets the specifications of a
Dell rack.
CAUTION: Do not move racks by yourself. Due to the height and weight of the
rack, a minimum of two people should accomplish this task.
•
Before working on the rack, make sure that the stabilizers are secured to the rack,
extended to the floor, and that the full weight of the rack rests on the floor. Install
front and side stabilizers on a single rack or front stabilizers for joined multiple racks
before working on the rack.
•
Always load the rack from the bottom up, and load the heaviest item in the rack first.
•
Make sure that the rack is level and stable before extending a component from the
rack.
•
Use caution when pressing the component rail release latches and sliding a
component into or out of a rack; the slide rails can pinch your fingers.
•
After a component is inserted into the rack, carefully extend the rail into a locking
position, and then slide the component into the rack.
•
Do not overload the AC supply branch circuit that provides power to the rack. The
total rack load should not exceed 80 percent of the branch circuit rating.
•
Ensure that proper airflow is provided to components in the rack.
Safe ty Instr u c tions
7
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Caution: Safety Instructions
•
Do not step on or stand on any component when servicing other components in a
rack.
CAUTION: A qualified electrician must perform all connections to DC power and
to safety grounds. All electrical wiring must comply with applicable local or
national codes and practices.
CAUTION: Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate
electrical inspection authority or an electrician if you are uncertain that
suitable grounding is available.
CAUTION: The system chassis must be positively grounded to the rack cabinet
frame. Do not attempt to connect power to the system until grounding cables
are connected. Completed power and safety ground wiring must be inspected by
a qualified electrical inspector. An energy hazard will exist if the safety ground
cable is omitted or disconnected.
Modems, Telecommunications, or Local Area Network Options
•
Do not connect or use a modem during a lightning storm. There may be a risk of
electrical shock from lightning.
•
Never connect or use a modem in a wet environment.
•
Do not plug a modem or telephone cable into the network interface controller (NIC)
receptacle.
•
Disconnect the modem cable before opening a product enclosure, touching or
installing internal components, or touching an uninsulated modem cable or jack.
When Working Inside Your System
Protecting Against Electrostatic Discharge
Static electricity can harm delicate components inside your system. To prevent static
damage, discharge static electricity from your body before you touch any of the electronic
components, such as the microprocessor. You can do so by periodically touching an
unpainted metal surface on the chassis.
You can also take the following steps to prevent damage from electrostatic discharge
(ESD):
8
Safe ty Instr u ctions
Caution: Safety Instructions
•
When unpacking a static-sensitive component from its shipping carton, do not
remove the component from the antistatic packing material until you are ready to
install the component in your system. Just before unwrapping the antistatic
packaging, be sure to discharge static electricity from your body.
•
When transporting a sensitive component, first place it in an antistatic container or
packaging.
•
Handle all sensitive components in a static-safe area. If possible, use antistatic floor
pads and workbench pads and an antistatic grounding strap.
NOTE: Your system may also include circuit cards or other components that contain
batteries. These batteries must also be disposed of in a battery deposit site. For
information about such batteries, refer to the documentation for the specific card or
component.
Safe ty Instr u c tions
9
10
Safe ty Instr u ctions
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1
SECTION 1
Overview
Package Contents
Front Panel Indicators
Mounting Kit Instructions
Technical Information
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Horizontal Rule
The PowerConnect 2016 and 2024 switches provide 16 and 24 10/100-Mbps
ports respectively. With complete switching features like auto-sensing of
line speed and auto-negotiation of duplex mode, the switches offer smooth
network migrations and easy upgrades to network capacity.
These switches have the following features:
•
Complies with IEEE 802.3 Type 10Base-T and IEEE 802.3 Type
100Base-TX
•
16 (PowerConnect 2016) or 24 (PowerConnect 2024) 10/100-Mbps
switching ports
•
Automatic negotiation for speed and duplex mode on all ports
•
Backpressure flow control in half-duplex operation
•
IEEE 802.3x PAUSE frame flow control in full-duplex operation
•
Auto MDI/MDI-X
•
4-KB MAC address entries supported with hardware based aging
•
Comprehensive LED indicator panel to monitor overall switching
condition
•
19-inch rack-mountable
•
Standard 1U chassis
•
Internal power supply
Package Contents
Before you install a switch, please verify that your package contains the
following items:
•
Switch
•
Self-adhesive rubber pads for desktop installation
•
Rack mount kit for rack installation
•
PowerConnect 2016 and 2024 User’s Guide
•
AC power cord
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Front Panel Indicators
The LEDs on the front panel display the following information:
•
Status of the power supply
•
Connection speed of either 10-Mbps or 100-Mbps
•
Data activity on the segment
•
Full- or half-duplex operation mode
PowerConnect 2024
Power LED
•
Green — The unit is on and ready for use.
•
Off — The unit is off.
Link/Activity (LNK/ACT) LED
•
Green — 10-Mbps link pulses are detected.
•
Blinking Green — A 10-Mbps connection is established and data is
being transmitted or received on the port.
•
Solid Orange — 100-Mbps IDLE symbols are detected.
•
Blinking Orange — A 100-Mbps connection is established and data is
being transmitted or received on the port.
•
Off — No link is established.
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Fdx/Col LED
•
Orange — The port is operating at full-duplex mode.
•
Off — No link established or the port is operating at half-duplex
mode.
PowerConnect 2016
Power LED
•
Green — The unit is on and ready for use
•
Off — The unit is off.
100M LED
•
Green — The port is operating at 100-Mbps.
•
Off — The port is operating at 10-Mbps.
Link/Activity (LNK/ACT) LED
•
Green — A link is established.
•
Blinking Green — Data is being received or transmitted on this port.
•
Off — No link is established.
Full Duplex (FDX) LED
•
Green — The port is operating at full-duplex mode.
•
Off — No link is established or the port is operating at half-duplex
mode.
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RJ-45 10/100-Mbps Switch Ports
There are either 16 or 24 RJ-45 connectors on the front panel of the switch.
The switches provide 10/100-Mbps switching ports that can sense the
10/100M speed and negotiate full or half-duplex mode automatically. These
switching ports allow users to connect the switches to 10Base-T and
100Base-TX devices.
Cascading to a Switch or Hub
Each port supports Auto MDI & MDI-X functionality. When cascading
with other switches or hubs, each port can connect directly to a switch or
hub with straight through twisted pair cable.
Connecting to Desktop Systems
By connecting a switch to desktop systems, you can form a small network.
To improve network efficiency, use 100-Mbps full-duplex operation between
the server and switch if the LAN adapter on the server can operate in fullduplex mode.
Mounting Kit Instructions
The switch is supplied with mounting brackets and screws for rack
mounting, and rubber feet for stationing it on a flat surface.
DELL CONFIDENTIAL – PRELIMINARY 6/3/03
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Installing on a Flat Surface
The switch can be installed on any appropriate level surface that can safely
support the weight of the hubs and their attached cables. There must be
adequate space around the switch for ventilation and access cable
connectors.
To install the switch on a flat surface, complete the following steps:
1
Set the switch on the flat surface and check for proper ventilation.
Allow at least 2 inches (5.1 cm) on each side for proper ventilation and
5 inches (12.7 cm) at the back for power cord clearance.
2
Attach rubber feet on each marked location on the bottom of the
chassis.
The rubber feet are optional but recommended to keep the unit from
slipping.
Installing in a Rack
The switch can be installed in most standard 19-inch racks.
NOTE: For racks that
are not pre-threaded,
cage nuts are provided.
To install the switch in a rack, complete the following steps:
1
Use the supplied screws to attach a mounting bracket to each side of
the switch.
2
Position the switch in the rack and align the holes in the mounting
bracket with the holes in the rack.
3
Insert and tighten two screws appropriate for your rack through each of
the mounting brackets.
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Technical Information
Network Protocol and Standards Compatibility
IEEE 802.3 CSMA/CD (ISO/IEC 8802-3)
IEEE 802.3 10Base-T (ISO/IEC 8802-3)
IEEE 802.3u 100Base-TX (ISO/IEC 8802-3)
IEEE 802.3x Flow Control (ISO/IEC 8802-3)
Interface
RJ-45 Connector
Power Supply
100-240VAC/50-60 Hz universal input
Physical Dimensions
24 port 341 x 230.5 x 43.2 mm (W x D x H)
13.43x9.07x1.70 inch
16 port 266 x 162 x 44 mm (W x D x H)
10.5 x 6.38 x 1.73 inch
Environmental Specifications
Operating temperature
0 to 40
Storage temperature
-20 to 70
Operating Humidity
10 to 90% RH
Storage Humidity 10 to 95% RH
DELL CONFIDENTIAL – PRELIMINARY 6/3/03
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2
SECTION 2
Help and Regulator y
Notices
Getting Help
Regulatory Notices
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Getting Help
Technical Assistance
If you need help with a technical problem, Dell is ready to assist you.
CAUTION: If you need to remove the computer covers, first
disconnect the computer power and modem cables from all
electrical outlets.
1
Make a copy of the Diagnostics Checklist and fill it out.
2
Use Dell's extensive suite of online services available at Dell Support
(support.dell.com) for help with installation and troubleshooting
procedures.
3
If the preceding steps have not resolved the problem, contact Dell.
NOTE: Call technical support from a telephone near or at the computer so
that technical support can assist you with any necessary procedures.
NOTE: Dell's Express Service Code system may not be available in all
countries.
When prompted by Dell's automated telephone system, enter your
Express Service Code to route the call directly to the proper support
personnel. If you do not have an Express Service Code, open the Dell
Accessories folder, double-click the Express Service Code icon, and
follow the directions.
For instructions on using the technical support service, see "Technical
Support Service."
NOTE: Some of the following services are not always available in all locations
outside the continental U.S. Call your local Dell representative for information on
availability.
Online Services
You can access Dell Support at support.dell.com. Select your region on the
WELCOME TO DELL SUPPORT page, and fill in the requested details
to access help tools and information.
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You can contact Dell electronically using the following addresses:
•
World Wide Web
www.dell.com/
www.dell.com/ap/ (for Asian/Pacific countries only)
www.euro.dell.com (for Europe only)
www.dell.com/la/ (for Latin American countries)
•
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous, and use your e-mail address as your
password.
•
Electronic Support Service
mobile_support@us.dell.com
support@us.dell.com
apsupport@dell.com (for Asian/Pacific countries only)
support.euro.dell.com (for Europe only)
•
Electronic Quote Service
sales@dell.com
apmarketing@dell.com (for Asian/Pacific countries only)
•
Electronic Information Service
info@dell.com
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded
answers to the questions most frequently asked by Dell customers about
their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the
subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also
access this service through the technical support service. For the telephone
number to call, see the contact numbers for your region.
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Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can
go to support.dell.com, or you can call the automated order-status service.
A recording prompts you for the information needed to locate and report on
your order. For the telephone number to call, see the contact numbers for
your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to
answer your questions about Dell hardware. Our technical support staff uses
computer-based diagnostics to provide fast, accurate answers.
To contact Dell’s technical support service, see "Before You Call" and then
call the number for your country as listed in "Contacting Dell."
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or
incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip handy when you call. For the telephone number to call, see the
contact numbers for your region.
Product Information
If you need information about additional products available from Dell, or if
you would like to place an order, visit the Dell website at www.dell.com. For
the telephone number to call to speak to a sales specialist, see the contact
numbers for your region.
Returning Items for Warranty Repair or Credit
Prepare all items being returned, whether for repair or credit, as follows:
1
Call Dell to obtain a Return Material Authorization Number, and
write it clearly and prominently on the outside of the box.
For the telephone number to call, see the contact numbers for your
region.
2
Include a copy of the invoice and a letter describing the reason for the
return.
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3
Include a copy of the Diagnostics Checklist indicating the tests you
have run and any error messages reported by the Dell Diagnostics.
4
Include any accessories that belong with the item(s) being returned
(power cables, software floppy disks, guides, and so on) if the return is
for credit.
5
Pack the equipment to be returned in the original (or equivalent)
packing materials.
You are responsible for paying shipping expenses. You are also responsible
for insuring any product returned, and you assume the risk of loss during
shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the preceding requirements will be refused
at Dell’s receiving dock and returned to you.
Before You Call
NOTE: Have your Express Service Code ready when you call. The code helps
Dell’s automated-support telephone system direct your call more efficiently.
Remember to fill out the Diagnostics Checklist. If possible, turn on your
computer before you call Dell for technical assistance and call from a
telephone at or near the computer. You may be asked to type some
commands at the keyboard, relay detailed information during operations, or
try other troubleshooting steps possible only at the computer itself. Ensure
that the computer documentation is available.
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Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service tag (bar code on the back of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Switch Name and Firmware Version:
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
Contacting Dell
To contact Dell electronically, you can access the following websites:
•
www.dell.com
•
support.dell.com (technical support)
•
premiersupport.dell.com (technical support for educational,
government, healthcare, and medium/large business customers,
including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country
section in the table below.
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NOTE: Toll-free numbers are for use within the country for which they are
listed.
When you need to contact Dell, use the electronic addresses, telephone
numbers, and codes provided in the following table. If you need assistance
in determining which codes to use, contact a local or an international
operator.
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla
General Support
toll-free: 800-335-0031
Antigua and Barbuda
General Support
1-800-805-5924
Argentina (Buenos Aires)
Website: www.dell.com.ar
International Access Code: 00
Tech Support and Customer Care
Country Code: 54
Sales
City Code: 11
Tech Support Fax
11 4515 7139
Customer Care Fax
11 4515 7138
toll-free: 0-800-444-0733
0-810-444-3355
Aruba
General Support
Australia (Sydney)
E-mail (Australia): au_tech_support@dell.com
toll-free: 800-1578
International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com
Country Code: 61
Home and Small Business
City Code: 2
Government and Business
toll-free: 1-800-633-559
Preferred Accounts Division (PAD)
toll-free: 1-800-060-889
Customer Care
toll-free: 1-800-819-339
Corporate Sales
toll-free: 1-800-808-385
1-300-65-55-33
Transaction Sales
toll-free: 1-800-808-312
Fax
toll-free: 1-800-818-341
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Austria (Vienna)
Website: support.euro.dell.com
International Access Code: 900
E-mail: tech_support_central_europe@dell.com
Country Code: 43
Home/Small Business Sales
01 795 67602
City Code: 1
Home/Small Business Fax
01 795 67605
Home/Small Business Customer Care
01 795 67603
Preferred Accounts/Corporate Customer Care
0660 8056
Home/Small Business Technical Support
01 795 67604
Preferred Accounts/Corporate Technical Support
0660 8779
Switchboard
01 491 04 0
Bahamas
General Support
toll-free: 1-866-278-6818
Barbados
General Support
1-800-534-3066
Belgium (Brussels)
Website: support.euro.dell.com
International Access Code: 00
E-mail: tech_be@dell.com
Country Code: 32
E-mail for French Speaking Customers:
support.euro.dell.com/be/fr/emaildell/
City Code: 2
Technical Support
02 481 92 88
Customer Care
02 481 91 19
Home/Small Business Sales
toll-free: 0800 16884
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
02 481 91 00
Bermuda
General Support
1-800-342-0671
Bolivia
General Support
toll-free: 800-10-0238
Brazil
Website: www.dell.com/br
International Access Code: 00
Customer Support, Technical Support
Country Code: 55
Tech Support Fax
City Code: 51
Customer Care Fax
0800 90 3355
51 481 5470
51 481 5480
Sales
British Virgin Islands
General Support
0800 90 3390
toll-free: 1-866-278-6820
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Brunei
Customer Technical Support (Penang, Malaysia)
604 633 4966
Country Code: 673
Customer Service (Penang, Malaysia)
604 633 4949
Transaction Sales (Penang, Malaysia)
604 633 4955
Canada (North York, Ontario)
Automated Order-Status System
toll-free: 1-800-433-9014
International Access Code: 011
AutoTech (automated technical support)
toll-free: 1-800-247-9362
Customer Care (from outside Toronto)
toll-free: 1-800-387-5759
Customer Care (from within Toronto)
416 758-2400
Customer Technical Support
toll-free: 1-800-847-4096
Sales (direct sales—from outside Toronto)
toll-free: 1-800-387-5752
Sales (direct sales—from within Toronto)
416 758-2200
Sales (federal government, education, and medical)
toll-free: 1-800-567-7542
Sales (major accounts)
toll-free: 1-800-387-5755
TechFax
toll-free: 1-800-950-1329
Cayman Islands
General Support
Chile (Santiago)
Sales, Customer Support, and Technical Support
1-800-805-7541
toll-free: 1230-020-4823
Country Code: 56
City Code: 2
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
China (Xiamen)
Tech Support website: support.ap.dell.com/china
Country Code: 86
Tech Support E-mail: cn_support@dell.com
City Code: 592
Tech Support Fax
Area Codes,
Local Numbers, and
Toll-Free Numbers
818 1350
Home and Small Business Technical Support
toll-free: 800 858 2437
Corporate Accounts Technical Support
toll-free: 800 858 2333
Customer Experience
toll-free: 800 858 2060
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2062
Large Corporate Accounts GCP
toll-free: 800 858 2055
Large Corporate Accounts Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts North
toll-free: 800 858 2999
Large Corporate Accounts North Government and
Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East Government and
Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2572
Large Corporate Accounts South
toll-free: 800 858 2355
Large Corporate Accounts West
toll-free: 800 858 2811
Large Corporate Accounts Spare Parts
toll-free: 800 858 2621
Colombia
General Support
980-9-15-3978
Costa Rica
General Support
0800-012-0435
Czech Republic (Prague)
Website: support.euro.dell.com
International Access Code: 00
E-mail: czech_dell@dell.com
Country Code: 420
Technical Support
City Code: 2
Customer Care
02 22 83 27 11
Fax
02 22 83 27 14
TechFax
02 22 83 27 28
Switchboard
02 22 83 27 11
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02 22 83 27 27
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Department Name or Service Area,
Website and E-Mail Address
Country (City)
International Access Code
Country Code
City Code
Denmark (Copenhagen)
Website: support.euro.dell.com
International Access Code: 00
E-mail Support (portable computers):
den_nbk_support@dell.com
Country Code: 45
Area Codes,
Local Numbers, and
Toll-Free Numbers
E-mail Support (desktop computers):
den_support@dell.com
E-mail Support (servers):
Nordic_server_support@dell.com
Technical Support
7023 0182
Customer Care (Relational)
7023 0184
Home/Small Business Customer Care
3287 5505
Switchboard (Relational)
3287 1200
Fax Switchboard (Relational)
3287 1201
Switchboard (Home/Small Business)
3287 5000
Fax Switchboard (Home/Small Business)
3287 5001
Dominica
General Support
toll-free: 1-866-278-6821
Dominican Republic
General Support
1-800-148-0530
Ecuador
General Support
toll-free: 999-119
El Salvador
General Support
01-899-753-0777
Finland (Helsinki)
Website: support.euro.dell.com
International Access Code: 990
E-mail: fin_support@dell.com
Country Code: 358
E-mail Support (servers):
Nordic_support@dell.com
City Code: 9
Technical Support
09 253 313 60
Technical Support Fax
09 253 313 81
Relational Customer Care
09 253 313 38
Home/Small Business Customer Care
09 693 791 94
Fax
09 253 313 99
Switchboard
09 253 313 00
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
France (Paris) (Montpellier)
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/fr/fr/emaildell/
Country Code: 33
Home and Small Business
City Codes: (1) (4)
Technical Support
0825 387 270
Customer Care
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from outside of France)
04 99 75 40 00
Sales
0825 004 700
Fax
0825 004 701
Fax (calls from outside of France)
04 99 75 40 01
Corporate
Technical Support
0825 004 719
Customer Care
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Germany (Langen)
Website: support.euro.dell.com
International Access Code: 00
E-mail: tech_support_central_europe@dell.com
Country Code: 49
Technical Support
City Code: 6103
Home/Small Business Customer Care
06103 766-7200
0180-5-224400
Global Segment Customer Care
06103 766-9570
Preferred Accounts Customer Care
06103 766-9420
Large Accounts Customer Care
06103 766-9560
Public Accounts Customer Care
06103 766-9555
Switchboard
06103 766-7000
Grenada
General Support
Guatemala
General Support
1-800-999-0136
Guyana
General Support
toll-free: 1-877-270-4609
toll-free: 1-866-540-3355
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Hong Kong
Technical Support (Dimension™ and Inspiron™)
296 93188
International Access Code: 001
Technical Support (OptiPlex™, Latitude™, and
Dell Precision™)
296 93191
Country Code: 852
India
Customer Service (non-technical, post-sales issues)
800 93 8291
Transaction Sales
toll-free: 800 96 4109
Large Corporate Accounts HK
toll-free: 800 96 4108
Large Corporate Accounts GCP HK
toll-free: 800 90 3708
Technical Support
1600 33 8045
Sales
1600 33 8044
Ireland (Cherrywood)
Website: support.euro.dell.com
International Access Code: 16
E-mail: dell_direct_support@dell.com
Country Code: 353
Ireland Technical Support
City Code: 1
U.K. Technical Support (dial within U.K. only)
1850 543 543
Home User Customer Care
0870 908 0800
01 204 4095
Small Business Customer Care
01 204 4444
U.K. Customer Care (dial within U.K. only)
0870 906 0010
Corporate Customer Care
01 204 4003
Ireland Sales
01 204 4444
U.K. Sales (dial within U.K. only)
0870 907 4000
SalesFax
01 204 0144
Fax
01 204 5960
Switchboard
01 204 4444
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Italy (Milan)
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/it/it/emaildell/
Country Code: 39
Home and Small Business
City Code: 02
Technical Support
02 577 826 90
Customer Care
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate
Technical Support
02 577 826 90
Customer Care
02 577 825 55
Fax
02 575 035 30
Switchboard
Jamaica
General Support
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H e l p a nd Reg u l at o r y N o t i c e s
02 577 821
1-800-682-3639
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Japan (Kawasaki)
Website: support.jp.dell.com
International Access Code: 001
Technical Support (servers)
Country Code: 81
Technical Support outside of Japan (servers)
City Code: 44
Technical Support (Dimension™ and Inspiron™)
Area Codes,
Local Numbers, and
Toll-Free Numbers
toll-free: 0120-1984-98
81-44-556-4162
toll-free: 0120-1982-26
Technical Support outside of Japan (Dimension and
Inspiron)
Technical Support (Dell Precision™, OptiPlex™,
and Latitude™)
81-44-520-1435
toll-free: 0120-1984-33
Technical Support outside of Japan (Dell Precision,
OptiPlex, and Latitude)
81-44-556-3894
24-Hour Automated Order Service
044 556-3801
Customer Care
044 556-4240
Business Sales Division (up to 400 employees)
044 556-1465
Preferred Accounts Division Sales (over 400
employees)
044 556-3433
Large Corporate Accounts Sales (over 3500
employees)
044 556-3430
Public Sales (government agencies, educational
institutions, and medical institutions)
044 556-1469
Global Segment Japan
044 556-3469
Individual User
044 556-1760
Faxbox Service
044 556-3490
Switchboard
044 556-4300
Korea (Seoul)
Technical Support
toll-free: 080-200-3800
International Access Code: 001
Sales
toll-free: 080-200-3600
Country Code: 82
Customer Service (Seoul, Korea)
toll-free: 080-200-3800
City Code: 2
Customer Service (Penang, Malaysia)
604 633 4949
Fax
2194-6202
Switchboard
2194-6000
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Country (City)
International Access Code
Country Code
City Code
Latin America
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Customer Technical Support (Austin, Texas,
U.S.A.)
512 728-4093
Customer Service (Austin, Texas, U.S.A.)
512 728-3619
Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)
512 728-3883
Sales (Austin, Texas, U.S.A.)
512 728-4397
SalesFax (Austin, Texas, U.S.A.)
512 728-4600
or 512 728-3772
Luxembourg
Website: support.euro.dell.com
International Access Code: 00
E-mail: tech_be@dell.com
Country Code: 352
Technical Support (Brussels, Belgium)
Home/Small Business Sales (Brussels, Belgium)
02 481 92 88
toll-free: 080016884
Corporate Sales (Brussels, Belgium)
02 481 91 00
Customer Care (Brussels, Belgium)
02 481 91 19
Fax (Brussels, Belgium)
02 481 92 99
Switchboard (Brussels, Belgium)
02 481 91 00
Macao
Technical Support
Country Code: 853
Customer Service (Penang, Malaysia)
Transaction Sales
toll-free: 0800 582
604 633 4949
toll-free: 0800 581
Malaysia (Penang)
Technical Support
toll-free: 1 800 888 298
International Access Code: 00
Customer Service
04 633 4949
Country Code: 60
Transaction Sales
toll-free: 1 800 888 202
City Code: 4
Corporate Sales
toll-free: 1 800 888 213
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Country (City)
International Access Code
Country Code
City Code
Mexico
Department Name or Service Area,
Website and E-Mail Address
Customer Technical Support
001-877-384-8979
International Access Code: 00
Country Code: 52
Area Codes,
Local Numbers, and
Toll-Free Numbers
or 001-877-269-3383
Sales
50-81-8800
or 01-800-888-3355
Customer Service
001-877-384-8979
or 001-877-269-3383
Main
50-81-8800
or 01-800-888-3355
Montserrat
General Support
toll-free: 1-866-278-6822
Netherlands Antilles
General Support
001-800-882-1519
Netherlands (Amsterdam)
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/nl/nl/emaildell/
Country Code: 31
Technical Support
020 674 45 00
City Code: 20
Home/Small and Medium Business
020 674 55 00
Home/Small and Medium Business Fax
020 674 47 75
Home/Small and Medium Business Customer Care
020 674 42 00
Corporate
020 674 50 00
Corporate Fax
020 674 47 79
CorporateCustomer Care
020 674 43 25
New Zealand
E-mail (New Zealand): nz_tech_support@dell.com
International Access Code: 00
E-mail (Australia): au_tech_support@dell.com
Country Code: 64
Home and Small Business
Nicaragua
0800 446 255
Government and Business
0800 444 617
Sales
0800 441 567
Fax
0800 441 566
General Support
001-800-220-1006
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Norway (Lysaker)
Website: support.euro.dell.com
International Access Code: 00
E-mail Support (portable computers):
Country Code: 47
nor_nbk_support@dell.com
Area Codes,
Local Numbers, and
Toll-Free Numbers
E-mail Support (desktop computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@dell.com
Technical Support
671 16882
Relational Customer Care
671 17514
Home/Small Business Customer Care
23162298
Switchboard
671 16800
Fax Switchboard
671 16865
Panama
General Support
001-800-507-0962
Peru
General Support
0800-50-669
Poland (Warsaw)
Website: support.euro.dell.com
International Access Code: 011
E-mail: pl_support@dell.com
Country Code: 48
Customer Service Phone
57 95 700
City Code: 22
Customer Care
57 95 999
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax
57 95 998
Switchboard
57 95 999
Portugal
E-mail: support.euro.dell.com/es/es/emaildell/
International Access Code: 00
Technical Support
Country Code: 35
Customer Care
Sales
800 834 077
800 300 415 or
800 834 075
800 300 410 or 800 300 411 or
800 300 412 or
121 422 07 10
Fax
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121 424 01 12
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Puerto Rico
General Support
1-800-805-7545
St. Kitts and Nevis
General Support
toll-free: 1-877-441-4731
St. Lucia
General Support
1-800-882-1521
St. Vincent and the Grenadines General Support
toll-free: 1-877-270-4609
Singapore (Singapore)
Technical Support
International Access Code: 005
Customer Service (Penang, Malaysia)
Country Code: 65
Transaction Sales
toll-free: 800 6011 054
Corporate Sales
toll-free: 800 6011 053
toll-free: 800 6011 051
604 633 4949
South Africa (Johannesburg)
Website: support.euro.dell.com
International Access Code:
E-mail: dell_za_support@dell.com
09/091
Technical Support
011 709 7710
Country Code: 27
Customer Care
011 709 7707
City Code: 11
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Southeast Asian and Pacific
Countries
Customer Technical Support, Customer Service,
and Sales (Penang, Malaysia)
604 633 4810
Spain (Madrid)
Website: support.euro.dell.com
International Access Code: 00
E-mail: support.euro.dell.com/es/es/emaildell/
Country Code: 34
Home and Small Business
City Code: 91
Technical Support
902 100 130
Customer Care
902 118 540
Sales
902 118 541
Switchboard
902 118 541
Fax
902 118 539
Corporate
Technical Support
902 100 130
Customer Care
902 118 546
Switchboard
91 722 92 00
Fax
91 722 95 83
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Sweden (Upplands Vasby)
Website: support.euro.dell.com
International Access Code: 00
E-mail: swe_support@dell.com
Country Code: 46
E-mail Support for Latitude and Inspiron:
Swe-nbk_kats@dell.com
City Code: 8
Area Codes,
Local Numbers, and
Toll-Free Numbers
E-mail Support for OptiPlex: Swe_kats@dell.com
E-mail Support for Servers:
Nordic_server_support@dell.com
Technical Support
08 590 05 199
Relational Customer Care
08 590 05 642
Home/Small Business Customer Care
08 587 70 527
Employee Purchase Program (EPP) Support
Fax Technical Support
08 590 05 594
Sales
08 590 05 185
Switzerland (Geneva)
Website: support.euro.dell.com
International Access Code: 00
E-mail: swisstech@dell.com
Country Code: 41
E-mail for French-speaking HSB and Corporate
Customers: support.euro.dell.com/ch/fr/emaildell/
City Code: 22
20 140 14 44
Technical Support (Home and Small Business)
0844 811 411
Technical Support (Corporate)
0844 822 844
Customer Care (Home and Small Business)
0848 802 202
Customer Care (Corporate)
0848 821 721
Fax
022 799 01 90
Switchboard
022 799 01 01
Taiwan
Technical Support (portable and deskop computers)
International Access Code: 002
Technical Support (servers)
toll-free: 0080 60 1256
Country Code: 886
Transaction Sales
toll-free: 0080 651 228
Corporate Sales
toll-free: 0080 651 227
toll-free: 00801 86 1011
or 0800 33 556
or 0800 33 555
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Thailand
Technical Support
International Access Code: 001
Customer Service (Penang, Malaysia)
Country Code: 66
Sales
Trinidad/Tobago
General Support
1-800-805-8035
Turks and Caicos Islands
General Support
toll-free: 1-866-540-3355
U.K. (Bracknell)
Website: support.euro.dell.com
International Access Code: 00
Customer Care website:
dell.co.uk/lca/customerservices
Country Code: 44
City Code: 1344
toll-free: 0880 060 07
604 633 4949
toll-free: 0880 060 09
E-mail: dell_direct_support@dell.com
Technical Support (Corporate/Preferred
Accounts/PAD [1000+ employees])
0870 908 0500
Technical Support (direct/PAD and general)
0870 908 0800
Global Accounts Customer Care
01344 373 185
or 01344 373 186
Home and Small Business Customer Care
0870 906 0010
Corporate Customer Care
0870 908 0500
Preferred Accounts (500–5000 employees)
Customer Care
01344 373 196
Central Government Customer Care
01344 373 193
Local Government & Education Customer Care
01344 373 199
Health Customer Care
01344 373 194
Home and Small Business Sales
0870 907 4000
Corporate/Public Sector Sales
Uruguay
General Support
01344 860 456
toll-free: 000-413-598-2521
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
U.S.A. (Austin, Texas)
Automated Order-Status Service
toll-free: 1-800-433-9014
International Access Code: 011
AutoTech (portable and desktop computers)
toll-free: 1-800-247-9362
Country Code: 1
Consumer (Home and Home Office)
Customer Technical Support
toll-free: 1-800-624-9896
Customer Service
toll-free: 1-800-624-9897
DellNet™ Service and Support
toll-free: 1-877-Dellnet
(1-877-335-5638)
Software Application Support
toll-free: 1-800-433-9005
Employee Purchase Program (EPP)
toll-free: 1-800-695-8133
(Customer Service and Technical Support)
Financial Services website:
www.dellfinancialservices.com
Financial Services (lease/loans)
toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA])
toll-free: 1-800-283-2210
Business (businesses with <400 employees; businesses with 400+ employees and
their employees)
Service and Technical Support
toll-free: 1-800-822-8965
Public (government, education, and healthcare)
Service and Technical Support
toll-free: 1-800-234-1490
Employee Purchase Program (EPP)
toll-free: 1-800-695-8133
(Customer Service and Technical Support)
Dell Sales
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell refurbished computers)
toll-free: 1-888-798-7561
Software and Peripherals Sales
toll-free: 1-800-671-3355
Spare Parts Sales
toll-free: 1-800-357-3355
Extended Service and Warranty Sales
toll-free: 1-800-247-4618
Fax
toll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
toll-free: 1-877-DELLTTY
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(1-877-335-5889)
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Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
U.S. Virgin Islands
General Support
1-877-673-3355
Venezuela
General Support
8001-3605
Regulatory Notices
FCC Compliance Statement
This equipment generates and uses radio frequency energy. If not installed
and used properly, in strict accordance with the instructions provided with
the equipment, it might cause interference to radio and TV
communication.
The equipment has been tested and found to comply with the limits for
a Class A computing device in accordance with the specifications in
Subpart B of Part 15 of FCC rules, which are designed to provide reasonable
protection against such interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular
installation.
To determine if this equipment is causing interference, perform the
following test: Turn your Ethernet switch on and off while your radio or TV
is showing interference. If the interference disappears when you turn the
switch off and reappears when you turn it back on, the switch is causing
interference.
The following options are recommended to try to correct the interference:
•
Reorient the receiving radio or TV antenna where this may be done
safely.
•
Relocate the radio, TV or other receiver away from the switch.
•
Plug the Ethernet switch into a different power outlet so that the
switch and the receiver are on different branch circuits.
•
If necessary, consult the place of purchase or an experienced
radio/television technician for additional suggestions.
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CAUTION: Do not use a RJ-11 (telephone) cable to connect your
network equipment.
FCC Notices (U.S. Only)
Class A
This equipment has been tested and found to comply with the limits for a
Class A digital device pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the manufacturer’s instruction
manual, may cause harmful interference with radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case you will be required to correct the interference at
your own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
•
This device may not cause harmful interference.
•
This device must accept any interference received, including
interference that may cause undesired operation.
IC Notice (Canada Only)
Most Dell computer systems (and other Dell digital apparatus) are
classified by the Industry Canada (IC) Interference-Causing Equipment
Standard #3 (ICES-003) as Class B digital devices. To determine which
classification (Class A or B) applies to your computer system (or other Dell
digital apparatus), examine all registration labels located on the bottom or
the back panel of your computer (or other digital apparatus). A statement in
the form of "IC Class A ICES-003" or "IC Class B ICES-003" will be located
on one of these labels. Note that Industry Canada regulations provide that
changes or modifications not expressly approved by Dell could void your
authority to operate this equipment.
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This Class B (or Class A, if so indicated on the registration label) digital
apparatus meets the requirements of the Canadian InterferenceCausing Equipment Regulations.
Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur
l’étiquette d’enregistration) respecte toutes les exigences du Reglement
sur le Materiel Brouilleur du Canada.
CE Notice (European Union)
Marking by the symbol
indicates compliance of this Dell computer to
the EMC Directive and the Low Voltage Directive of the European Union.
Such marking is indicative that this Dell system meets the following
technical standards:
Set 1: For standard Dell ITE with AC power supplies
•
EN 55022 — "Information Technology Equipment — Radio
Disturbance Characteristics — Limits and Methods of Measurement."
•
EN 55024 — "Information Technology Equipment - Immunity
Characteristics - Limits and Methods of Measurement."
•
EN 61000-3-2 — "Electromagnetic Compatibility (EMC) - Part 3:
Limits - Section 2: Limits for Harmonic Current Emissions
(Equipment Input Current Up to and Including 16 A Per Phase)."
•
EN 61000-3-3 — "Electromagnetic Compatibility (EMC) - Part 3:
Limits - Section 3: Limitation of Voltage Fluctuations and Flicker in
Low-Voltage Supply Systems for Equipment With Rated Current Up
to and Including 16 A."
•
EN 60950 — "Safety of Information Technology Equipment."
For –48 volt-direct-current (VDC) powered systems, the following set of
standards applies. See the "Declaration of Conformity" to determine
whether a particular system meets EN 50082-1 or EN 50082-2
requirements.
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Set 2: For –48-VDC powered systems
•
EN 55022 — "Information Technology Equipment — Radio
Disturbance Characteristics — Limits and Methods of Measurement."
•
EN 50082-1 — "Electromagnetic Compatibility - Generic Immunity
Standard - Part 1: Residential, Commercial and Light Industry."
•
EN 50082-2 — "Electromagnetic Compatibility - Generic Immunity
Standard - Part 2: Industrial Environment."
•
EN 60950 — "Safety of Information Technology Equipment."
NOTE: EN 55022 emissions requirements provide for two classifications:
•
Class A is for typical commercial areas.
•
Class B is for typical domestic areas.
RF INTERFERENCE WARNING: This is a Class A product. In a
domestic environment this product may cause radio frequency (RF)
interference, in which case the user may be required to take adequate
measures.
A "Declaration of Conformity" in accordance with the preceding directives
and standards has been made and is on file at Dell Computer Corporation
Products Europe BV, Limerick, Ireland.
VCCI Notice (Japan Only)
Class A ITE
This is a Class A product based on the standard of the Voluntary Control
Council for Interference (VCCI) for information technology equipment. If
this equipment is used in a domestic environment, radio disturbance may
arise. When such trouble occurs, the user may be required to take corrective
actions.
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VCCI Class A ITE Regulatory Mark
If the regulatory label includes the following marking, your computer is a
Class A product:
VCCI
NOM Information (Mexico Only)
The following information is provided on the device(s) described in this
document in compliance with the requirements of the official Mexican
standards (NOM):
Exporter:
Dell Computer Corporation
One Dell Way
Round Rock, TX 78682
Importer:
Dell Computer de México,
S.A. de C.V.
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
Ship to:
Dell Computer de México,
S.A. de C.V. al Cuidado de Kuehne &
Nagel de México S. de R.I.
Avenida Soles No. 55
Col. Peñon de los Baños
15520 México, D.F.
Supply voltage:
100–240 VAC
Frequency:
50–60 Hz
Input current rating:
1.5 A
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