Dell 2707WFP Computer Monitor User Manual

Dell™ 3008WFP Flat Panel Monitor User's Guide
About Your Monitor
Solving Problems
Product Features
Identifying Parts and Controls
Monitor Specifications
Universal Serial Bus (USB) Interface
Plug and Play Capability
Card Reader Specifications
Maintenance Guidelines
Setting Up the Monitor
Monitor Specific Troubleshooting
Common Problems
Video Problems
Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Troubleshooting the Dell™ Soundbar
Troubleshooting the Card Reader Appendix
Connecting the Monitor
Organizing the Cables
Attaching the Soundbar (Optional)
Removing the Stand
Attaching the Stand
Operating the Monitor
Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell
Using the Front Panel Controls
Using the On-Screen Display (OSD)
Setting the Optimal Resolution
Using the Dell Soundbar (Optional)
Using the Tilt, Swivel, and Vertical Extension
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2007-2009 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the Dell logo are trademarks of Dell Inc; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation;
Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model 3008WFPt
December 2009 Rev. A05
Back to Contents Page
About Your Monitor
Dell™ 3008WFP Flat Panel Monitor User's Guide
Product Features
Identifying Parts and Controls
Monitor Specifications
Universal Serial Bus (USB) Interface
Plug and Play Capability
Card Reader Specifications
Maintenance Guidelines
Product Features
The 3008WFP flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:
■ 30-inch (756.228 mm) viewable area display.
■ 2560 x 1600 resolution, plus full-screen support for lower resolutions.
■ Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side.
■ Tilt, swivel and vertical extension capabilities.
■ Removable pedestal and VESA 100 mm mounting holes for flexible mounting solutions.
■ Plug and play capability if supported by your system.
■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
■ Software and documentation CD includes an information file (INF), Image color Matching File (ICM), and product documentation.
■ Security lock slot.
■ 9-in-2 USB 2.0 Card Reader (CF I/II, xD, SD/Mini SD, MS/HSMD/MSPRO, MMC).
■ Support VGA, DVI-D, DisplayPort, HDMI, Component, S-Video and Composite video signals.
■ Support Picture by Picture (PBP) Select mode.
Identifying Parts and Features
Front View
Front View
Front panel controls
Label Description
1
Video input select
2
Picture by Picture (PBP) Select
3
OSD Menu/Select 4
Brightness & Contrast/Down (-)
5
Auto-adjust/Up (+)
6
Power button (with power light indicator)
Back View
Back view
Back View with monitor stand
Label Description
Use
1
VESA mounting holes (100mm)
(Behind attached base plate)
To mount the monitor.
2
Security lock slot
To help secure your monitor.
3
Barcode serial number label
To contact Dell for technical support.
4
Dell Soundbar mounting brackets (2)
To attach the optional Dell Soundbar.
5
Regulatory rating label
Lists the regulatory approvals.
6
Service tag label
Refer to this label if you need to contact Dell for
technical support.
7
Cable holder
Help organize cables by placing them in the holder.
Side View
Left view
Right view
Label Description
1
2
Card reader: for details, see Card Reader Specifications.
USB downstream ports.
NOTE: To use the USB connectors on your monitor, connect the USB cable to your computer and the USB upstream connector to your monitor.
Bottom View
Bottom view
Bottom view with monitor stand
Label Description
Use
1
AC power cord connector
Connect the power cord to wall outlet.
2
DC power connector for Dell
Soundbar
Connect the power cord for the Soundbar (optional).
3
Audio connectors
Connect the HDMI 2.0 channel or 5.1 channel audio
output devices.
Connect the front left/right channel output to the green
connector. Use this connector for 2.0/2.1 channel audio connection.
Connect the rear left/right channel output to the black
connector. Use this connector for 5.1 channel audio
connection.
4
Audio connector
Connect the center/subwoofer channel output to the
yellow connector. Use this connector for 5.1 channel audio connection.
5
VGA connector
Connect the VGA cable from your computer to the
monitor.
6
Component video connectors Connect devices such as a DVD player, set-top box, or
cable TV box.
7
DisplayPort connector
Connect the DisplayPort cable from your computer to
the monitor.
8
HDMI connector
Connect devices such as a DVD player or set-top box.
9
DVI connectors
Connect the DVI cable from your computer to the
monitor.
10
Composite video connector
Use this to connect devices such as VCR or DVD player.
11
S-Video connector
Use this to connect devices such as a video game
system, a digital camera, or a DVD player.
12
USB upstream port
Connect the USB cable that came with your monitor to
the monitor and the computer. Once this cable is
connected you can use the USB connectors on the side
and bottom of the monitor.
13
USB downstream ports
Connect your USB devices.
Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for various connectors for your monitor.
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and
of this automatic power saving feature:
VESA Modes
Horizontal Sync Vertical Sync Video
Power Indicator Power Consumption
Normal operation (with Dell Soundbar and USB active) Active
Active
Active
Blue
250 W (maximum)
Normal operation
Active
Active
Active
Blue
163 W (typical)
Active-off mode
Inactive
Inactive
Blanked Amber
Switch off
-
-
-
Off
Less than 2 W
Less than 1 W
The OSD will only function in the normal operation mode. When the menu or plus buttons are pressed in Active-off mode, one of the following messages will be displayed:
Analog Input In Power Save Mode. Press Computer Power Button or Any Key on Keyboard or Move Mouse
OR
Digital Input In Power Save Mode. Press Computer Power Button or Any Key on Keyboard or Move Mouse
Activate the computer and the monitor to gain access to the OSD.
NOTE: While using the DisplayPort connector at 230v/50Hz, the DisplayPort consumes approximately 0.25W more than the VGA or DVI-D while in sleep mode.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
Pin Assignments
VGA Connector
Pin
15-pin Side of the Connected Signal Cable
Number
1
Video-Red 2
Video-Green
3
Video-Blue
4
GND
5
Self-test
6
GND-R
7
GND-G
8
GND-B
9
+5V
10
DDC-GND
11
GND
12
DDC-SDA
13
H-sync
14
V-sync
15
DDC-SCL
DVI Connector NOTE: Pin 1 is at the top left.
Pin
Number
24-pin Side of the Connected Signal
Cable
1
T.M.D.S. Data 2-
2
T.M.D.S. Data 2+
3
T.M.D.S. Data 2/4 Shield
4
T.M.D.S. Data 4-
5
NT.M.D.S. Data 4+
6
DDC Clock
7
DDC Data
8
No Connect
9
T.M.D.S. Data 1-
10
T.M.D.S. Data 1+
11
T.M.D.S. Data 1/3 Shield
12
T.M.D.S. Data 3-
13
T.M.D.S. Data 3+
14
+5V Power
15
Self Test
16
Hot Plug Detect
17
T.M.D.S. Data 0-
18
T.M.D.S. Data 0+
19
T.M.D.S. Data 0/5 Shield
20
T.M.D.S. Data 5-
21
T.M.D.S. Data 5+
22
T.M.D.S. Clock Shield
23
T.M.D.S. Clock +
24
T.M.D.S. Clock -
20-pin DisplayPort Connector Pin
20-pin Side of the Connected Signal Cable
Number
1
ML Lane 3(n)
2
GND
3
ML Lane 3(p)
4
ML Lane 2(n)
5
GND
6
ML Lane 2(p)
7
ML Lane 1(n)
8
GND
9
ML Lane 1(p)
10
ML Lane 0(n)
11
GND
12
ML Lane 0(p)
13
GND
14
GND
15
AUX CH (p)
16
GND
17
AUX CH (n)
18
Hot Plug Detect
19
Return
20
DP PWR
19-pin HDMI Connector Pin
19-pin Side of the Connected Signal Cable
Number
1
T.M.D.S. Data 2-
2
T.M.D.S. Data 2 Shield
3
T.M.D.S. Data 2+
4
T.M.D.S. Data 1+
5
T.M.D.S. Data 1 Shield
6
T.M.D.S. Data 1-
7
T.M.D.S. Data 0+
8
T.M.D.S. Data 0 Shield
9
T.M.D.S. Data 0-
10
T.M.D.S. Clock +
11
T.M.D.S. Clock Shield
12
T.M.D.S. Clock -
13
CEC
14
Reserved(N.C. on device)
15
SCL
16
SDA
17
DDC/CEC Ground
18
+5V Power
19
Hot Plug Detect
S-video Connector
Pin
5-pin Side of the Connected Signal Cable
Number (Cable not included)
1
GND
2
GND
3
LUMA
4
CHROMA
5
GND
Composite Video Connector
Luma Composite Chroma
Component Video Connector
Pin
3-pin Side of the Connected Signal Cable
Number (Cable not included)
1
Y (Luminance signal)
2
Pb (Color differential signal)
3
Pr (Color differential signal)
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the left side of your monitor.
NOTE: This monitor supports High-Speed Certified USB 2.0 interface.
Transfer speed
Data Rate
Power Consumption
High speed
480 Mbps
2.5W (Max., each port)
Full speed
12 Mbps
2.5W (Max., each port)
Low speed
1.5 Mbps
2.5W (Max., each port)
USB Upstream Connector
Pin Number
4-pin Side of
the connector
1
DMU
2
VCC
3
DPU
4
GND
USB Downstream Connector
Pin Number
4-Pin Side of
the Signal
Cable
1
VCC
2
DMD
3
DPD
4
GND
USB Ports
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1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: USB 2.0 functionality requires a USB 2.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few
to resume normal functionality.
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Dis
Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For mo
information about changing the monitor settings, see Operating the Monitor.
Card Reader Specifications Overview
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The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.
The Flash Memory Card Reader is automatically recognized by Windows® 2000, XP , Vista & Windows® 7.
Once installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.
All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.
Features
The Flash Memory Card Reader has the following features:
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Supports Windows 2000, XP and Vista operating systems.
No Windows 9X support from Dell.
Mass Storage Class device (No drivers are required under Windows 2000, XP , Vista & Windows 7).
USB-IF certification.
Supports various memory card media.
The following table lists the slot to support what kind of memory card:
Slot Number
Flash memory cards type
1
Compact Flash type I/II Card (CF I/II)/CF form factor ATA hard drives to USB 2.0 bus
2
xD memory card
Memory Stick Card (MS)/High Speed Memory Stick (HSMS)/Memory Stick Pro Card (MS PRO)/Memory Stick Duo (with Adapter)
Secure Digital Card (SD)/Mini Secure Digital (with Adapter)/ TransFlash Card (with Adapter)
MultiMedia Card (MMC)/Reduced Size MultiMedia Card (with Adapter)
Cards Type
Support Specification
Memory Card Spec Version
Max. capacity
CF
xD
MS
MS PRO
MD Duo
SD
MMC
CompactFlash Specification
xD Picture Card Specification
Memory Stick Standard Format Specification
Memory Stick Pro Standard Format Specifications
Memory Stick Duo Standard Format Specifications
SD Memory Card Specifications
MultiMediaCard System Specification
2.0
1.2
1.40-00
1.01-01
1.10-00
2.0
4.2
128 GB
2 GB
128 MB
32 GB
128 MB/32 GB
32 GB
32 GB
NOTE: MSPRO : MSPRO includes MSPRO Duo and MS Micro.
NOTE: SD : SD includes MiniSD.
NOTE: MMC : MMC includes RS-MMC.
Flat Panel Specifications
Screen type
Active matrix - TFT LCD
Screen dimensions
30 inches (30-inch viewable image size)
Preset display area:
Horizontal
641.28 mm (25.25 inches)
Vertical
400.80 mm (15.78 inches)
Pixel pitch
0.2505 mm
Viewing angle
178° (vertical) typ, 178° (horizontal) typ
Luminance output
370 cd/m ²(typ)
Contrast ratio
1000 to 1 (typ)
Dynamic contrast ratio
3000 to 1 (typ)
Faceplate coating
Antiglare with hard-coating 3H
Backlight
Wide CCFL (9) backlight system
Color Gamut (Typical)
117%*
Response Time
8ms typical (Grey to Grey) and 12ms maximum
(Black to White)
* 3008WFP color gamut (typical) is based on CIE1976 (117%) and CIE1931 (100.6%) test standards.
Back to Contents Page
Appendix
Dell™ 3008WFP Flat Panel Monitor User's Guide
Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell
CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-W W W-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or
Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1.
Visit support.dell.com.
2.
Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3.
Click Contact Us on the left side of the page.
4.
Select the appropriate service or support link based on your need.
5.
Choose the method of contacting Dell that is convenient for you.
Back to Contents Page
Back to Contents Page
Setting Up Your Monitor
Dell™ 3008WFP Flat Panel Monitor User's Guide
If you have a Dell™ desktop or a Dell™ portable computer with internet access
1. Download and install the latest driver for your graphics card from the Dell Support site at: support.dell.com.
2. Set the resolution to 1920 x 1200/2560 x 1600.
NOTE: If you are unable to set the resolution to 1920 x 1200/2560 x 1600, please contact Dell™ to inquire about a graphics adapter that supports these resolutions. Back to Contents Page
Back to Contents Page
Setting Up Your Monitor
Dell™ 3008WFP Flat Panel Monitor User's Guide
If you have non Dell™ desktop, portable computer, or graphic card
In Windows XP:
1. Right-click on the desktop and click Display Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Select the Adapter tab. The Adapter Type lists the graphics adapter on your system.
5. Download and install the latest drivers from the graphics card manufacturers web site.
(You can download drivers for your ATI/NVIDIA graphics card from: www.ATI.com/www.NVIDIA.com. )
6. Set the resolution to 1920x1200 for Analog input or 2560x1600 for Digital/Displayport input.
In Windows Vista® or Windows 7:
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Click Advanced Settings.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1200/2560 x 1600 again.
NOTE: If you are unable to set the resolution to 1920 x 1200/2560 x 1600, contact the computer manufacturer or consider purchasing a graphics adapter
that will support the video resolution of 1920 x 1200/2560 x 1600. Back to Contents Page
Back to Contents Page
Operating the Monitor
Dell™ 3008WFP Flat Panel Monitor User's Guide
Using the Front Panel Controls
Using the On-Screen Display (OSD) Menu
Setting the Optimal Resolution
Using the Dell Soundbar (Optional)
Using the Tilt, Swivel, and Vertical Extension
Using the Front Panel
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows the numeric values of the characteristics as they change.
Front panel Button
A
Description
Use Input Source Select button to select between eight different video signals that may be connected to your monitor.
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Input Source Select
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VGA input
DVI-D 1 input DVI-D 2 input DisplayPort input
HDMI input
Component video input S- Video input
Composite video input
As you cycle through the inputs you will see the following messages to indicate currently selected input source. It may take 1 or 2
seconds for the image to appear.
or
or
or
or
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below
appears.
or
If either S-Video or Composite input is selected and both cables are not connected or the video source is turned off, the screen does not
display an image. If any button is pressed (except power button), the monitor displays the following message:
or
or
B
Use this button to activate Picture by Picture (PBP) mode adjustment.
Picture by Picture
(PBP) Select
C
Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System.
OSD Menu/Select
D
Use this button for direct access to the "Brightness" and "Contrast" control menu.
Brightness/Contrast
Hot Key
E
Use these buttons to navigate and adjust the slider-bar (decrease/increase ranges) controls in the OSD.
Down (-) and Up (+)
F
Use this button to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monitor self-adjusts
to the current input:
Auto Adjust
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your
monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under DISPLAY SETTINGS.
NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.
G
Use the Power button to turn the monitor on and off.
The blue LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.
Power button
(with power light indicator)
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
1.
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
Push the MENU button to launch the OSD menu and display the main menu.
Main Menu for Analog (VGA) Input
or
Main Menu for non Analog (non VGA) Input
NOTE: AUTO ADJUST is only available when you are using the analog (VGA) connector.
2.
3.
4.
5.
6.
Push the
and
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See
the following table for a complete list of all the options available for the monitor.
Push the MENU button once to activate the highlighted option.
Push the
and
buttons to select the desired parameter.
Push
to enter the slide bar and then use the or
button, according to the indicators on the menu, to make your changes.
Select the "back" option to return to the main menu or "exit" to exit the OSD menu.
Icon
Menu and
Description
Submenus
EXIT
Select to exit the main menu.
BRIGHTNESS
Use this menu to activate Brightness/Contrast adjustment.
& CONTRAST
Back
Push
Brightness
Brightness adjusts the luminance of the backlight.
Contrast
to go back to the main menu.
Push the
button to increase brightness and push the button to decrease brightness (min 0 ~ max 100).
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Push the
button to increase contrast and push the
button to decrease contrast (min 0 ~ max 100).
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
Exit Menu
Push
to exit the OSD main menu.
AUTO
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use
ADJUST
with your particular setup.
NOTE: In most cases, Auto Adjust produces the best image for your configuration.
NOTE: AUTO ADJUST option is only available when you are using the analog (VGA) connector.
INPUT
SOURCE
Use the INPUT SOURCE menu to select between different video signals that may be connected to your monitor.
Back
Push
to go back to the main menu.
Push
to scan for available input signals.
Auto Select
VGA
Select VGA input when you are using the analog (VGA) connector. Push
to select the VGA input source.
DVI-D1/
Select DVI-D input when you are using the Digital (DVI) connector. Push
to select the DVI input source.
DVI-D2
DisplayPort
Select DisplayPort input when you are using DisplayPort connector. Push
to select the DisplayPort input source.
HDMI
Select HDMI input when you are using HDMI connector. Push
Component
Select Component input when you are using component video connector. Push
S-Video
Select S-Video input when you are using S-Video connector. Push
Composite
Select Composite input when you are using composite video connector. Push
Exit Menu
Push
to select the HDMI input source.
to select the component input source.
to select the S-Video input source.
to exit the OSD main menu.
PRESET
Use the Preset Modes to adjust the color setting mode and color temperature.
MODES
There are different color setting sub-menus for VGA/DVI-D and Video input.
to select the composite input source.
Color setting
submenu for
VGA/DVI-D input Color setting
submenu for
Video Input
or
VGA/DVI-D input
Video input
Back
Push
Input Color
Choose the RGB option if monitor is connected to a PC or a DVD using a VGA or a DVI cable. Choose the YPbPr option if monitor is
Format
connected to a DVD by a YPbPr cable.
Gamma
To achieve the different color mode for PC and Mac.
Color Setting
You can choose between a Graphics and a Video mode. If your computer is connected to your monitor, choose Graphics. If a DVD,
mode
STB, or VCR is connected to your monitor, choose Video.
to go back to the main menu.
Preset Modes You can choose different color presets for different viewing modes.
(VGA/DVI-D
input)
Desktop
Mode suitable for desktop applications.
Multimedia
Mode for multimedia applications (example, video playback).
Game
Mode suitable for game applications.
Adobe RGB
This mode is compatible with Adobe RGB (1998).
sRGB
Mode to emulate 72% NTSC color.
Warm
Warm mode is selected to obtain a redder tint. This color setting is typically used for color-intensive applications (photograph image
editing, multimedia, movies, etc.).
Cool
Cool mode is selected to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets,
programming, text editors, etc.). Custom
(R,G,B)
Use the
100.
or
button to increase or decrease each of the three colors (R, G, B) independently, in single-digit increments, from 0 to
Preset Modes You can choose different color presets for different viewing modes.
(Video input)
Movie
Mode suitable for movie playback.
Game
Mode suitable for game applications.
Sports
Mode suitable for sports scenes.
Nature
Mode suitable for nature scenes.
Hue
This feature can make color shift of video image to green or purple. This is used to adjust for desired flesh tone color.
Use
and
buttons to adjust the hue from '0' to '100'.
makes video image shade into greenish
makes video image shade into purplish
NOTE: Hue adjustment only available for video input.
Saturation
This feature can adjust the color saturation of the video image.
Use
and
buttons to adjust the saturation from '0' to '100'.
makes video image looks more monochrome
makes video image looks more colorful
NOTE: Saturation adjustment only available for video input.
Color Reset
Reset your monitor color settings to the factory settings.
Exit Menu
Push
DISPLAY
to exit the OSD main menu.
SETTINGS
Display
setting mode
submenu for
VGA/DVI-D
input
Display
setting mode
Video input
or
VGA/DVI-D input
Video input
NOTE: Display Settings modes are different between the VGA/DVI-D and Video inputs.
Back
Push
Wide Mode
Adjust the image ratio as 1:1, aspect or full screen.
to go back to the main menu.
Horizontal Po Use the
and
buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).
sition
NOTE: When using DVI source, the Horizontal Position setting is not available.
Vertical Posit
ion
Use the
and
buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
NOTE: When using DVI source, the Vertical Position setting is not available.
Sharpness
This feature can make the image look sharper or softer.
Use and
buttons to adjust the sharpness from '0' to '100'.
Pixel Clock
The Pixel Clock and Phase adjustments allow you to adjust your monitor to your preference. These settings are accessed through the
main OSD menu, by selecting 'Display Settings'.
Use the
and
buttons to adjust for best image quality.
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase
Phase
(fine), again.
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.
Dynamic
The Dynamic Contrast adjustment helps get a higher contrast if you choose Game preset, Movie Preset, Sports Preset and Nature
Contrast
Preset. (Brightness control is disabled while in Dynamic Contrast mode and will be grayed out.)
Display Info
Use the
button to enable the Dynamic Contrast adjustment.
Use the
button to disable the Dynamic Contrast adjustment.
All the settings related to this monitor.
Display Reset Reset the image to the original factory setting.
Exit Menu
Push
OTHER
to exit the OSD main menu.
SETTINGS
Back
Push
Language
Language option to set the OSD display to one of five languages (English, Espanol, Francais, Deutsch, or Japanese).
Menu
This function is used to adjust the OSD background from opaque to transparent.
to go back to the main menu.
Transparency
Menu Timer
OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button.
Use the
Menu Lock
and
buttons to adjust the slider in 1 second increments, from 5 to 60 seconds.
Controls user access to adjustments. When 'Lock'
button.
is selected, no user adjustments are allowed. All buttons are locked except
NOTE: When the OSD is locked, pressing the menu button will take the user directly to the OSD settings menu, with 'OSD Lock' preselected on entry. Press and hold button for 15 seconds to unlock and allow user access to all applicable settings.
Audio
To turn on or off audio power during power save mode.
Options
Default is "Enable". Select Disable to disable this feature.
Yes — Turn off audio power during power save mode.
No — Turn on audio power during power save mode.
Audio
DDC/CI
Audio offers two kind of configurations of audio channels. Use the
Configuration and and select the desired option.
or
button to move between 2 channels and 5.1 channels
DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable
via software on your PC. You can disable this feature by selecting "Disable".
Default is "Enable". Select Disable to disable this feature.
Enable this feature for best user experience and optimum performance of your monitor.
Below warning message appears when you select “Enable DDC/CI”:
LCD
If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD
Conditioning
Conditioning feature may take several hours. Severe cases of image retention are known as burn-in, the LCD Conditioning feature
does not remove burn-in.
Below warning message appears when you select “Enable LCD Conditioning”:
NOTE: Use LCD Conditioning only when you experience a problem with image retention.
Factory
Reset all OSD settings to the factory preset values.
Reset
Exit Menu
Push
PBP
This function brings up a window displaying image from another input source. Thus you can watch 2 images from different sources at
SETTINGS
the same time.
to exit the OSD main menu.
Picture by Picture (PBP) submenu when Picture by Picture (PBP) OFF INPUT SOURCE submenu when Picture by Picture (PBP) ON (Main source is VGA or DisplayPort or Component input.)
Picture by Picture (PBP) submenu when Picture by Picture (PBP) ON (Second source is DVI or HDMI or Composite or S-Video.
NOTE: When using DVI source, the contrast adjustment is not available.
Back
Push
to go back to the main menu.
Mode
Use
PBP Source
Select an input signal for Picture by Picture (PBP). (DVI-1/DVI-2/HDMI/Composite/S-Video).
Preset Modes You can choose different color presets for different viewing modes.
Use
and and buttons to browse and buttons to browse and to select Picture by Picture (PBP) "On" or "Off".
to select.
Desktop mode is for desktop applications. (DVI input source only.)
sRGB mode emulate 72% NTSC color. (DVI input source only.)
Movie mode is suitable for movie playback. (Video input sources only. HDMI/Composite /S-Video )
Nature mode is suitable for nature scenes. (Video input sources only. HDMI/Composite/S-Video )
Use
Contrast
and buttons to browse and to select
Adjust the contrast level of the picture in Picture by Picture (PBP) Mode.
button reduce the contrast.
button increases the contrast.
NOTE: Contrast adjustment only available for video input.
Hue
This function shifts the color of Picture by Picture (PBP) image to green or purple. This is used to adjust for desired flesh tone color.
Use
and
buttons to adjust the hue from '0' to '100'.
makes video image shade into greenish.
makes video image shade into purplish.
NOTE: Hue adjustment only available for video input.
Saturation
Adjust the color saturation of Picture by Picture (PBP) image.
Use
and
buttons to adjust the saturation from '0' to '100'.
button makes the image look more monochrome.
button makes the image look more colorful.
NOTE: Saturation adjustment only available for video input.
Exit Menu
Push
to exit the OSD main menu.
OSD Warning Messagess
When the monitor does not support a particular resolution mode you will see the following message :
or
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the
Horizontal and Vertical frequency ranges addressable by this monitor. For analog input, it is recommended to use the resolution 1920 x 1200.
For digital input, it is recommended to use the resolution 2560 x 1600.
If you press any button other than the power button one of the following messages will appear depending on the selected input:
VGA/DVI-D input
Video Input
or
In Picture by Picture (PBP) mode, when the monitor does not sense the selected signal input, one of the following messages will appear depending
upon the selected input as long as the OSD screen is closed.
1. VGA 4. HDMI
7. Component
2. DVI-D 1 / DVI-D 2
3. DisplayPort
5. S-Video
6. Composite
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below appears. or
NOTE: When the cable is connected back to the input of the monitor, any active Picture by Picture (PBP) window will disappear. Enter Picture by Picture (PBP)
submenu to bring back the Picture by Picture (PBP) window.
NOTE: The Picture by Picture (PBP) function can bring up a picture from a second image source. Thus you can watch images from 1 PC source (D-Sub or DVI) and 1 Video
Source (Composite or S-video or Component). The functions will not allow for 2 Video sources to perform Picture by Picture (PBP).
See Solving Problems for more information.
Setting the Optimal Resolution
NOTE: The optimal resolution is 1920 x 1200 for Analog input and 2560 x 1600 for Digital input.
To set the optimal resolution for the monitor:
Windows XP:
1.
2.
3.
4.
Right-click on the desktop and select Properties.
Select the Settings tab.
Set the screen resolution to 1920 x 1200/2560 x 1600.
Click OK.
Windows Vista or Windows 7:
1.
2.
3.
4.
Right-click on the desktop and select Personalization.
Click Change Display Settings.
Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1920 x 1200/2560 x 1600. Click OK.
If you do not see 1920 x 1200/2560 x 1600 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the
following procedures:
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If you have a Dell desktop or portable computer:
¡ Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
¡ Go to the support site for your computer and download the latest graphic drivers.
¡ Go to your graphics card website and download the latest graphic drivers.
Using the Dell Soundbar (Optional)
The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.
1. Power/volume control
2.
Power indicator
3.
Headphone connectors
Using the Tilt, Swivel, and Vertical Extension
Tilt/Swivel
With the built-in stand, you can tilt and/or swivel the monitor for the most comfortable viewing angle.
NOTE: The stand is attached and extended when the monitor is shipped from the factory.
Vertical Extension
The stand extends vertically up to 90mm. The figure below illustrates how to extend the stand vertically.
Back to Contents Page
Back to Contents Page
Setting Up Your Monitor
Dell™ 3008WFP Flat Panel Monitor User's Guide
Important instructions to set the display resolution to 1920 x 1200 (VGA input
source)/2560 x 1600(DVI/Displayport input sources) (Optimal)
For optimal display performance while using the Microsoft Windows® operating systems, set the display resolution to 1920 x 1200/2560 x 1600 pixels by
performing the following steps:
In Windows XP:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1920 x 1200/2560 x 1600.
4. Click OK.
In Windows Vista® or Windows 7:
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920 x 1200/2560 x 1600.
4. Click OK.
If you do not see 1920 x 1200/2560 x 1600 as an option, you may need to update your graphics driver. Please choose the scenario below that best
describes the computer system you are using, and follow the provided directions:
1: If you have a Dell™ desktop or a Dell™ portable computer with internet access.
2: If you have non Dell™ desktop, portable computer, or graphic card.
Back to Contents Page
Dell™ 3008WFP Flat Panel Monitor User Guide
Important instructions to set the display resolution to 1920 x 1200 (VGA input source)/2560 x 1600
(DVI/Displayport input sources) (Optimal)
Information in this document is subject to change without notice.
© 2007-2009 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the Dell logo are trademarks of Dell Inc; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model 3008WFPt
December 2009 Rev. A05
Back to Contents Page
Setting Up the Monitor
Dell™ 3008WFP Flat Panel Monitor User's Guide
Connecting the Monitor
Organizing Your Cables
Attaching the Soundbar (optional)
Removing the Stand Attaching the Stand
Connecting Your Monitor
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
To connect your monitor to the computer perform the following steps/instructions:
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Turn off your computer and disconnect the power cable. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your
computer. Do not use both cables on the same computer. Use both the cables only when they are connected to two different computers with
appropriate video systems. Connecting the white DVI cable
Connecting the blue VGA cable
Connecting the Displayport cable
NOTE: The Graphics are used for the purpose of illustration only. Appearance of the computer may vary.
After you have completed connecting the DVI/VGA/DisplayPort cable, follow the procedure below to connect the USB cable to the computer and complete your
monitor setup:
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Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer.
Connect USB peripherals to the downstream USB ports (rear or side) on the monitor. (See rear or side view for details.)
Plug the power cables for your computer and monitor into a nearby outlet. Turn on the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
Use the cable holder on the monitor stand to organize the cables.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to organize all cables as shown above.
Attaching the Soundbar
NOTICE: Do not use with any device other than Dell Soundbar. NOTE: Soundbar Power Connector - 12V DC output is for optional Dell Soundbar only.
1.
Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2.
Slide the Soundbar to the left until it snaps into place.
3. Connect the Soundbar with the DC power connector.
4.
Insert the mini stereo plug from the rear of the Dell Soundbar into the computer's audio output jack. NOTE: To playback audio from HDMI sources, insert the mini stereo plug into the audio OUT connector at the back of the monitor.
Removing the Stand
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.
Complete the following steps to remove the stand:
1.
Remove the four screws from the stand.
2.
Remove the stand by lifting it straight up and away from the monitor.
Attaching the Stand
Place the stand on a flat surface and follow these steps to attach the monitor stand:
1.
Fit the groove on the back of the monitor to the two tabs on the upper part of the stand.
2.
Lower the monitor so that the monitor mounting area snaps on to or locks on to the stand and tighten up the bolts as indicated.
Back to Contents Page
Back to Contents Page
Solving Problems
Dell™ 3008WFP Flat Panel Monitor User's Guide
Monitor Specific Troubleshooting
Common Problems
Video Problems
Product Specific Problems
Universal Serial Bus Specific Problems
Troubleshooting the Dell™ Soundbar
Troubleshooting the Card Reader CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
Monitor Specific Troubleshooting
Self-Test Feature Check
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1.
2.
3.
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll
through the screen.
or 4.
5.
This box also appears during normal system operation if the video cable becomes disconnected or damaged.
Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning
properly.
NOTE: Self test feature check is not available for S-Video, Composite, and Component video modes.
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms
What You
Experience
No Video/ Power LED off No picture
Possible Solutions
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No Video/ Power LED on No picture or no
brightness
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Poor Focus
Picture is fuzzy,
blurry, or ghosting
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Shaky/Jittery Video
Wavy picture or
fine movement
Ensure that the correct input source is selected via the Input Source Select button.
Run the built-in diagnostics.
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ration (16:10).
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Cycle power on-off.
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LCD screen has
Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
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Missing Pixels
Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
Verify that the power outlet is functioning properly using any other electrical equipment.
Ensure that the power button depressed fully.
Stuck-on Pixels
Brightness Problems
spots
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Pixel that is permanently off is a natural defect that can occur in LCD technology.
LCD screen has
bright spots
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Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
Picture too dim or
too bright
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Geometric Distortion
Screen not
centered correctly
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Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
NOTE: When using 'DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines Screen has one or
more lines
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Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test mode.
Check for bent or broken pins in the video cable connector.
NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization Problems Screen is
scrambled or
appears torn
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Safety Related Issues
Intermittent Problems
Missing Color
Visible signs of
smoke or sparks
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malfunctions on &
off
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Picture missing
color
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Wrong Color
Image is displayed
with the wrong
colors.
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Image retention from a static image left on the
monitor for a long period of time
Faint shadow from
the static image
displayed appears
on the screen
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Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.
Do not perform any troubleshooting steps.
Contact Dell immediately.
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Check for bent or broken pins in the video cable connector..
Change the Color Setting Mode to Graphics or Video using the OSD.
Try different Color Preset Settings in Color Settings OSD.
Adjust R/G/B value in Color Settings OSD if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Use the Power Management feature to turn off the monitor at all times when not in use (for more
information, see Power Management Modes).
In OSD Menu, under OTHER SETTINGS, select Enable LCD Conditioning. Using this option may take
several hours before the image is eliminated.
Alternatively, use a dynamically changing screensaver.
Video Problems
Common Symptoms
No Video
What You Experience
No signal indicator is displayed
Low Quality DVD
playback
Picture not crisp and some color distortion
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Check DVD connection and use the best available video cable.
¡ Composite gives good picture.
¡ S-Video gives better picture.
¡ Component gives the best picture.
Blinking Video
Video is blinking or discontinuous
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Check DVD connection and use the best available video cable.
¡ Composite gives good picture.
¡ S-Video gives better picture.
¡ Component gives the best picture.
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Check if DVD player is HDCP compliant.
¡ Some non-compliant players may exhibit blinking video and others will display
a raster screen (image larger or smaller than the screen).
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Possible Solutions
Check Video Input Selection.
¡ Composite: Yellow colored RCA jack.
¡ S-Video: Typically a round 4 pin jack.
¡ Component: Red, Blue, Green colored RCA jacks.
NOTE: When choosing S-Video, Composite or Component video, Auto Adjust function is not available. Product Specific Problems
Common Symptoms
What You Experience
Screen image is too small Image is centered on screen, but does not
fill entire viewing area
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Possible Solutions
Check the Scaling Ratio setting in Image Setting OSD
Reset the monitor to Factory Settings.
Cannot adjust the monitor OSD does not appear on the screen
with the buttons on the
front panel
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Turn off the monitor, unplug the power cord, plug back, and then turn on the
monitor.
The monitor will not go
into power saving mode.
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Move mouse or hit any key on the keyboard or activate the video player, then
access the OSD to set Audio to off state.
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Check the signal source. Ensure the Computer is not in the power saving mode
by moving the mouse or pressing any key on the keyboard.
Check to make sure Video Source to S-Video, Composite or Component is
powered and playing video media.
Check whether the signal cable is plugged in properly. Re-plug the signal cable
if necessary.
Reset the computer or video player.
No picture, the LED light is blue. When
press “+”, “-” or “Menu” key, the message “
No S-Video input signal ”, “ No Composite
input signal ” or “ No Component input
signal ” appears
No Input Signal when user No picture, the LED light is blue. When
controls are pressed
press +, - or Menu key, the message No SVideo input signal, No Composite input
signal, or No Component input signal appears
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The picture does not fill
the entire screen.
The picture cannot fill the height or width of
the screen
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Due to different video formats (aspect ratio) of DVDs, the monitor may display in
full screen.
NOTE: When choosing DVI-D mode, the Auto Adjust function is not available. Universal Serial Bus (USB) Specific Problems
Common
What You Experience
Symptoms
USB
USB peripherals are not working
interface is
not
working
Possible Solutions
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High
High Speed USB 2.0 peripherals working
Speed USB slowly or not working at all
2.0
interface is
slow.
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Check that your monitor is turned ON.
Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Switch off and then turn on the monitor again.
Reboot the computer.
Some USB devices like external portable HDD require higher electric
current; connect the device directly to the computer system.
Check that your computer is USB 2.0-capable.
Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the
correct USB port is used. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Reboot the computer.
Troubleshooting the Dell™ Soundbar
Common Symptoms
No Sound
What You Experience
No power to Soundbar - the
power indicator is off
(built-in DC power supply. i.e.
3008WFP)
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No Sound
Soundbar has power - power
indicator is on
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Distorted Sound
Computer's sound card is used
as the audio source
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Distorted Sound
Other audio source is used
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Unbalanced Sound Output
Sound from only one side of
Soundbar
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Possible Solutions
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
the power indicator (green LED) on the front of the Soundbar is illuminated.
Ensure that the power cable from the Soundbar is plugged into the monitor.
Ensure that the monitor has power.
If the monitor has no power, see Monitor Specific Troubleshooting for monitor common
problem.
Plug the audio line-in cable into the computer's audio out jack.
Set all volume controls to their maximum and ensure that the mute option is not
enabled.
Play some audio content on the computer (example, audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (For example: portable CD player, MP3
player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (For example: portable CD player, MP3
player).
Avoid using an audio cable extension or audio jack converter.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio
source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card
or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
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Low Volume
Volume is too low
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Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (For example: portable CD player, MP3
player).
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume
setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (For example: portable CD player, MP3
player).
Troubleshooting the Card Reader NOTICE: Do not remove the media while the Card reader is reading or writing to the media. Doing so may cause loss of data or
malfunction in the media.
Common Symptoms
What You Experience
Possible Solutions
Drive letter is not assigned
Conflict with network drive letter
A. Right-click My Computer on the desktop, and then click Manage. Under
Computer Management, click Disk Management.
(Microsoft Windows XP™ only)
B. In the list of drives in the right panel, right-click Removable Device and then
click Change Drive Letter and Paths.
C. Click Change, and in the drop-down box, specify a drive letter for the
Removable Device, choose one that is not assigned to a mapped network
drive.
D. Click OK, and then click OK again.
Drive letter is assigned, but
the media is not accessible
The media needs reformatting
The media is removed during
writing or erasing.
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message during erasing.
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Test the card reader using another media or test the media on another card
reader to ensure the media is not defective.
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Reinsert the media and write or erase again.
While erasing, you cannot write or erase in the same folder or file name.
The media may be corrupted, format the media and try again.
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Error copying file or folder
OR
The media is removed while
the LED is still blinking
although the write/delete
status window has
disappeared.
Cannot format or write on the
media.
Back to Contents Page
Right-click the drive in Explorer and choose Format from the resulting menu.
NOTICE: Formatting the media erases the contents.
Cannot write folder (folder name) or
file (file name), during writing, or,
Cannot remove folder (folder name)
or file (file name)
Although the write/delete status
window disappears, the
writing/deleting action on the media
may not have been completed if the
LED is blinking.
Write-protect switch is enabled
NOTICE: Formatting the media erases the contents.
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Reinsert the media and write or erase again.
The media may be corrupted, format the media and try again.
NOTICE: Formatting the media erases the contents.
Verify that the write-protect switch of the media is unlocked.