Dell 320-4687 Computer Monitor User Manual

Dell™ 2007FP Flat Panel Monitor About Your Monitor
Front View
Back View
Side View
Bottom View
Monitor Specifications
Universal Serial Bus (USB) Interface
Plug and play capability
Caring for Your Monitor
Rotating Your Monitor
Changing the Rotation of Your Monitor
Rotating Your Operating System
Solving Problems
Monitor Specific Troubleshooting
Common Problems
Video Problems
Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Dell™ Soundbar (Optional) Troubleshooting
Using Your Adjustable Monitor Stand
Attaching the Stand
Organizing Your Cables
Using the Tilt, Swivel and Vertical Extension
Removing the Stand Appendix
FCC Identification Information
Safety Instructions
Contacting Dell
Setting Up Your Monitor
Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
Setting the Optimal Resolution
Using the Dell™ Soundbar (Optional)
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of
DellInc; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in
certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model 2007FP
March 2006 Rev. A03
Back to Contents Page
About Your Monitor
Dell™ 2007FP Flat Panel Monitor Front View
Monitor Specifications
Back View
Universal Serial Bus (USB) Interface
Side View
Plug and play capability
Bottom View
Caring for Your Monitor
Front View
1
Input indicators
2
Input Source Select
3
OSD Menu / Select 4
Down (-)
5
Up (+)
6
Power button (with power light indicator)
Back View
1
VESA mounting holes (100mm)
(Behind attached base plate)
Use to mount the monitor.
2
Connectors label
Indicate the positions and types of connectors.
3
Barcode serial number label
Refer to this label if you need to contact Dell for
technical support.
4
Security lock slot
Use a security lock with the slot to help secure your
monitor.
5
Monitor Lock/Release Button
Press to release the stand from the monitor.
6
Regulatory rating label
List the regulatory approvals.
7
Dell Soundbar mounting brackets
Attach the optional Dell Soundbar.
8
Lock down/release button
Push the monitor down, press the button to unlock
the monitor, and then lift the monitor to the desired
height.
9
Cable management hole
Help organize cables by placing them through the
hole.
Side View
Right side
Left side
1
USB downstream ports
Bottom View
1 AC power cord connector
2 DVI connector
3 VGA connector
4 Composite video connector
5 S-Video connector
6 USB upstream port
7 USB downstream ports
8 DC power connector for Dell™ Soundbar
Monitor Specifications
General
Model number
2007FP
Flat Panel
Screen type
Active matrix - TFT LCD
Screen dimensions
20.1 inches (20.1-inch viewable image size)
Preset display area:
Horizontal
408 mm (16.1 inches)
Vertical
306 mm (12.1 inches)
Pixel pitch
0.255 mm
Viewing angle
+/- 89° (vertical) typ, +/- 89° (horizontal) typ
Luminance output
300 cd/m ²(typ)
Contrast ratio
800:1 (typ)
Faceplate coating
Antiglare with hard-coating 3H
Backlight
CCFL (6) edgelight system
Response Time
16ms typical Resolution
Horizontal scan range
30 kHz to 81 kHz (automatic)
Vertical scan range
56 Hz to 76 Hz, exception 1600 x 1200 at 60 Hz only
Optimal preset resolution
1600 x 1200 at 60 Hz
Highest preset resolution
1600 x 1200 at 60 Hz
Video Supported Modes
Video display capabilities (DVI playback)
480p/576p/720p
Video display capabilities (Composite playback)
NTSC/PAL
Video display capabilities (S-Video playback)
NTSC/PAL
Preset Display Modes
Dell™ guarantees image size and centering for all preset modes listed in the following table.
Display Mode
Horizontal Frequency
(kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity
(Horizontal/Vertical)
VGA, 720 x 400
31.5
70.1
28.3
-/+
VGA, 640 x 480
31.5
59.9
25.2
-/-
VESA, 640 x 480
37.5
75.0
31.5
-/-
VESA, 800 x 600
37.9
60.3
40.0
+/+
VESA, 800 x 600
46.9
75.0
49.5
+/+
VESA, 1024 x 768
48.4
60.0
65.0
-/-
VESA, 1024 x 768
60.0
75.0
78.8
+/+
VESA, 1152 x 864
67.5
75.0
108.0
+/+
VESA, 1280 x 1024
64.0
60.0
108.0
+/+
VESA, 1280 x 1024
80.0
75.0
135.0
+/+
VESA, 1600 x 1200
75.0
60.0
162.0
+/+
Electrical
Video input signals
Analog RGB, 0.7 Volts +/-5%, 75 ohm input impedance Digital DVI-D TMDS, 600mV for each differential line, 50 ohm input
impedance
S-video, Y input 1 volt(p-p), C input 0.286 volt(p-p), 75 ohm input
impedance
Composite, 1 volt(p-p), 75 ohm input impedance
Synchronization input signals
separate horizontal and vertical,
3.3V CMOS or 5V TTL level, positive or negative sync.
SOG (Sync on green)
AC input voltage / frequency / current
100 to 240 VAC / 50 or 60 Hz + 3 Hz / 2.0A (Max.)
Inrush current
120V: 40A (Max.)
240V: 80A (Max.)
Physical Characteristics
Signal cable type
D-sub: Detachable, Analog, 15pin, shipped attached to the monitor
DVI-D: Detachable, Digital, 24pin, shipped detached from the
monitor
S-video: Not included with display Composite: Not included with display
Dimensions (with stand):
Height (fully extended in portrait mode)
547.6 mm (21.6 inches)
Height (compressed/locked in landscape mode)
367 mm (14.5 inches)
Width
445.3 mm (17.5 inches)
Depth
193.50 mm ( 7.6 inches)
Weight Monitor (Stand and Head)
6.9 Kg (15.2 lb)
Monitor Flat panel only (VESA Mode)
5.2 Kg (11.5 lb)
Weight with packaging
9.6 Kg (21.2 lb)
Environmental
Temperature:
Operating
5° to 35°C (41° to 95°F)
Non-operating
Storage: 0° to 60°C (32° to 140°F)
Shipping: -20° to 60°C(-4° to 140°F)
Humidity:
Operating
10% to 80% (non-condensing)
Non-operating
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90%(non-condensing)
Altitude:
Operating
3,657.6 m (12,000 ft) max
Non-operating
12,192 m (40,000 ft) max
Thermal dissipation
256.0 BTU/hour (maximum)
187.66 BTU/hour (typical)
Power Management Modes
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in
use. This is referred to as 'Power Save Mode'*. If activity from keyboard, mouse or other input devices is detected by the computer, the monitor will
automatically "wake up". The following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes
Horizontal Sync
Normal
operation
Active
Active-off mode
Inactive
Switch off
Vertical Sync
Active
Inactive
-
-
Video
Power Indicator
Power Consumption
Active
Green
75W (maximum)*
55W (normal)**
Blanked
Amber
Less than 2 W
Off
Less than 1 W (at 230 V)
-
* With Audio + USB
** Without Audio + USB
This monitor is ENERGY STAR®-compliant as well as TCO '99/ TCO '03 power management compatible.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
Pin Assignments
VGA Connector
Pin Number
15-pin Side of the Connected Signal Cable
1
Video-Red 2
Video-Green
3
Video-Blue
4
GND
5
Self-test
6
GND-R
7
GND-G
8
GND-B
9
Computer 5V/3.3V
10
GND-sync
11
GND
12
DDC data
13
H-sync
14
V-sync
15
DDC clock
DVI Connector Pin Number
24-pin Side of the Connected Signal Cable
1
TMDS RX2-
2
TMDS RX2+
3
TMDS Ground
4
Floating
5
Floating
6
DDC Clock
7
DDC Data
8
Floating
9
TMDS RX1-
10
TMDS RX1+
11
TMDS Ground
12
Floating
13
Floating
14
+5V / +3.3V power
15
Self test 16
Hot Plug Detect
17
TMDS RX0-
18
TMDS RX0+
19
TMDS Ground
20
Floating
21
Floating
22
TMDS Ground
23
TMDS Clock+
24
TMDS Clock-
S-video Connector
Pin Number
5-pin Side of the Connected Signal
Cable (Cable not included)
1
GND
2
GND
3
LUMA
4
CHROMA
5
GND
Composite Video Connector
Pin Number
1-pin Side of the Connected Signal Cable (cable not included)
1
LUMA COMPOSITE CHROMA
Universal Serial Bus (USB) Interface
This monitor supports High-Speed Certified USB 2.0 interface.
USB Upstream Connector
Data Rate
Power Consumption
High speed
480 Mbps
2.5W (Max., each port)
Full speed
12 Mbps
2.5W (Max., each port)
Low speed
1.5 Mbps
2.5W (Max., each port)
Pin Number
4-pin Side of the connector
1
DMU
2
VCC
3
DPU
4
GND
USB Downstream Connector
Pin Number
4-Pin Side of the Signal Cable
1
VCC
2
DMD
3
DPD
4
GND
USB Ports
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1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: USB 2.0 capability requires 2.0 capable computer NOTE: The monitor's USB interface works only when the monitor is on or in power save mode, If you switch the monitor off and then on,
attached peripherals may take a few seconds to resume normal functionality.
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If desired, the user
can select different settings, but in most cases monitor installation is automatic.
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor. CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. l
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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics. If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor. To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
Back to Contents Page
Back to Contents Page
Appendix
Dell™ 2007FP Flat Panel Monitor FCC Identification Information
Safety Instructions
Contacting Dell
FCC Identification Information
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
2.
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this equipment.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
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Reorient the receiving antenna.
Relocate the system with respect to the receiver.
Move the system away from the receiver.
Plug the system into a different outlet so that the system and the receiver are on different branch circuits.
If necessary, consult a representative of Dell™ Inc. or an experienced radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:
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Product name: Dell™ 2007FP Model number: Dell™ 2007FPb Company name:
Dell Inc.
Worldwide Regulatory Compliance & Environmental Affairs
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400
NOTE: For Further regulatory information, see your Product Information Guide.
CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
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To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating current (AC) power available at your location:
¡
115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60
hertz (Hz)), and Taiwan.
¡
230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.
Always be sure that your monitor is electrically rated to operate with the AC power available in your location.
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage
according to the ranges defined in the "Electrical Specifications" section in the User's Guide.
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Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.
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Avoid moving the monitor between locations with large temperature differences.
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Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.
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Do not store or use the monitor in locations exposed to high humidity or dusty environment.
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Do not allow water or other liquids to spill on or into the monitor.
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Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.
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Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.
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To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.
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Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located
where they can be stepped on or tripped over.
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Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.
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Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the
monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor
in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.
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Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.
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Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and
contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.
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Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.
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Locate your monitor near an easily accessible electric outlet.
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If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an
authorized dealer or service center.
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Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified
service personnel.
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High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources
of heat.
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Unplug the monitor when it is going to be left unused for an extended period of time.
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Unplug your monitor from the electric outlet before any service is performed.
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LAMP(S) INSIDE THIS PRODUCT CONTAIN(S) MERCURY AND MUST BE RECYCLED OR DISPOSED OFF ACCORDING TO LOCAL, STATE OR
FEDERAL LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT
WWW.EIAE.ORG.
Contacting Dell
To contact Dell electronically, you can access the following websites:
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www.dell.com
support.dell.com (technical support)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, support specific to DellTM XPST computers is available at a separate telephone number listed for participating countries.
If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call
will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
Country (City)
International Access Code Country Code
City Code
Anguilla
Area Codes,
Local Numbers, and
Toll-Free Numbers
Department Name or Service Area,
Website and E-Mail Address
Website: www.dell.com.ai
E-mail: la-techsupport@dell.com
Technical Support
Antigua and Barbuda
E-mail: la-techsupport@dell.com
Technical Support
Aomen
Technical Support (Dell™ DimensionT, Dell InsprionT, Dell OptiplexT, Dell LatitudeT, and Dell PrecisionT)
Technical Support (servers and storage)
Website: www.dell.com.ar
E-mail: la-techsupport@dell.com
E-mail: us_latin_services@dell.com
Argentina ( Buenos Aires )
International Access Code: 00
toll-free: 800-
Website: www.dell.com.ag
E-mail for desktop and portable computers:
la-techsupport@dell.com
E-mail for servers and EMC storage products:
1-800-
Country Code: 54
la_enterprise@dell.com
Customer Care
toll-free: 0-800-
City Code: 11
Tech Support
toll-free: 800-
Tech Support Services
toll-free: 0-800-
Sales
Aruba
0-810-
Website: www.dell.com.aw
E-mail: la-techsupport@dell.com
Technical Support
Australia ( Sydney )
toll-free: 800
Website: support.ap.dell.com
International Access Code: 0011
E-mail:support.ap.dell.com/contactus
Country Code: 61
City Code: 2
General Support
13DELL
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Austria
International Access Code: 900
Home/Small Business Sales
0820 240 530 00
Home/Small Business Fax
0820 240 530 49
Home/Small Business Customer Care
0820 240 530 14
Preferred Accounts/Corporate Customer Care
0820 240 530 16
Support for XPS
0820 240 530 81
Country Code: 43
City Code: 1
Home/Small Business Support for all other Dell
computers
0820 240 530
Preferred Accounts/Corporate Support
0820 240 530 Switchboard
0820 240 530 00
Website: www.dell.com.bs
Bahamas
E-mail: la-techsupport@dell.com
Technical Support
Barbados
toll-free: 1-866-
Website: www.dell.com/bb
E-mail: la-techsupport@dell.com
Technical Support
1-800-
Website: support.euro.dell.com
Technical Support for XPS
02 481 92 96
Technical Support for all other Dell computers
02 481 92 88
International Access Code: 00
Technical Support Fax
02 481 92 95
Country Code: 32
Customer Care
Belgium ( Brussels )
City Code: 2
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
Bermuda
02 481 91 00
Website: www.dell.com/bm
E-mail: la-techsupport@dell.com
Technical Support
toll-free 1-877-890
Website: www.dell.com/bo
Bolivia
E-mail: la-techsupport@dell.com
General Support
toll-free: 800
Website: www.dell.com/br
Brazil
E-mail: BRmailto:la-techsupport@dell.com
International Access Code: 00
Customer Support and Tech Support
0800 90 3355
Country Code: 55
Technical Support Fax
51 2104
City Code: 51
Customer Care Fax
Sales
British Virgin Islands
Brunei
General Support
Technical Support ( Penang , Malaysia )
51 2104 5480
0800 722 3498
toll-free: 1-866604 633 4966
Customer Care ( Penang , Malaysia )
Country Code: 673
Transaction Sales ( Penang , Malaysia )
604 633 4955
Online Order Status: www.dell.ca/ostatus
AutoTech (automated Hardware and Warranty)
toll-free: 1-800-
Customer Service (Home Sales/Small Business)
toll-free: 1-800-
Customer Service (med./large business, government)
toll-free: 1-800-
Customer Service (printer, projectors, televisions,
handhelds, digital jukebox, and wireless)
Canada ( North York , Ontario )
International Access Code: 011
toll-free: 1-800-
Hardware Warranty Support (Home Sales/Small
Business)
toll-free:1-800-
Hardware Warranty Support (med./large bus.,
government)
toll-free: 1-800-
Hardware Warrantu Support (printers,projectors,
televisions, handhelds,digital jukebox, and wireless)
1-877-
Sales (Home Sales/Small Business)
toll-free: 1-800-
Sales (med./large bus., government)
toll-free: 1-800-
Spare Parts Sales & Extended Service Sales
Cayman Islands
E-mail: la-techsupport@dell.com
Technical Support
Chile ( Santiago )
Country Code: 56
1 866 440 3355
1-877-261-0242
Website: www.dell.com/cl
E-mail: la-techsupport@dell.com
Sales and Customer Support
City Code: 2
toll-free: 1230-
Technical Support (CTC)
toll-free: 800730222
Technical Support (ENTEL)
toll-free: 1230-
Technical Support website: support.dell.com.cn
Technical Support E-mail: cn_support@dell.com
Customer Care E-mail: customer_cn@dell.com
Technical Support Fax
China ( Xiamen )
592 818 1350
Technical Support (Dimension and Inspiron)
toll-free: 800 858 2969
Technical Support (OptiPlexT, LatitudeT, and Dell
PrecisionT)
toll-free: 800 858 0950
Technical Support (servers and storage)
toll-free: 800 858 0960
Technical Support (projectors, PDAs, switches, routers,
and so on)
toll-free: 800 858 2920
Technical Support (printers)
toll-free: 800 858 2311
Customer Care
toll-free: 800 858 2060
Customer Care Fax
592 818 1308
Country Code: 86
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2557
Large Corporate Accounts GCP
toll-free: 800 858 2055
Large Corporate Accounts Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts North
toll-free: 800 858 2999
Large Corporate Accounts North Government and
Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East Government and
Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2572
Large Corporate Accounts South
toll-free: 800 858 2355
Large Corporate Accounts West
toll-free: 800 858 2811 City Code: 592
Large Corporate Accounts Spare Parts
Colombia
toll-free: 800 858 2621
Website: www.dell.com/cl
E-mail: la-techsupport@dell.com
Technical Support
1-800-915
Website: www.dell.com/cr
Costa Rica
E-mail: la-techsupport@dell.com
Technical Support
toll free: 800-
Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Czech Republic ( Prague )
Technical Support
22537 2727
International Access Code: 00
Customer Care
22537 2707
Country Code: 420
Fax
22537 2714
Technical Fax
22537 2728
Switchboard
22537 2711
Website: support.euro.dell.com
Technical Support for XPS
7010 0074
Technical Support for all other Dell computers
7023 0182
Denmark ( Copenhagen )
Customer Care (Relational)
7023 0184
International Access Code: 00
Home/Small Business Customer Care
3287 5505
Country Code: 45
Switchboard (Relational)
3287 1200
Switchboard Fax (Relational)
3287 1201
Switchboard (Home/Small Business)
3287 5000
Switchboard Fax (Home/Small Business)
3287 5001
Dominica
Website: www.dell.com/dm
E-mail: la-techsupport@dell.com
General Support
toll-free: 1-866-
Website: www.dell.com/do
E-mail: la-techsupport@dell.com
Dominican Republic
toll free: 1-888-156
Technical Support
toll free: 1-888-
Ecuador
Website: www.dell.com/ec
E-mail: la-techsupport@dell.com
General Support (calling from Quito)
toll-free: 999-119 - 877-
General Support (calling from Guayaquil)
El Salvador
toll-free: 1800-999-119 -877-
Website: www.dell.com/ec
E-mail: la-techsupport@dell.com
Technical Support (Telephonica)
toll free:
Website: support.euro.dell.com
E-mail: fi_support@dell.com
Technical Support
0207 533 555
Customer Care
0207 533 538
Switchboard
0207 533 533
Sales under 500 employees
0207 533 540
Fax
0207 533 530
Sales over 500 employees
0207 533 533
Fax
0207 533 530
Finland ( Helsinki )
International Access Code: 990
Country Code: 358
City Code: 9
Website: support.euro.dell.com
Home and Small Business
Technical Support for XPS
0825 387 129
Technical Support for all other Dell computers
0825 387 270
Customer Care
0825 823 833
Switchboard
0825 004 700
France ( Paris ) ( Montpellier )
Switchboard (calls from outside of France )
International Access Code: 00
Sales
0825 004 700
Country Code: 33
Fax
0825 004 701
City Codes: (1) (4)
Fax (calls from outside of France )
Corporate
04 99 75 40 00
04 99 75 40 01
Technical Support
0825 004 719
Customer Care
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Technical Support for XPS
069 9792 7222
Germany (Frankfurt)
Technical Support for all other Dell computers
069 9792
International Access Code: 00
Home/Small Business Customer Care
0180-
Country Code: 49
Global Segment Customer Care
069 9792
City Code: 69
Preferred Accounts Customer Care
069 9792
Large Accounts Customer Care
069 9792
Public Accounts Customer Care
069 9792
Switchboard
069 9792
Website: support.euro.dell.com
Technical Support
00800-44 14 95 18
Greece
Gold Service Technical Support
00800-44 14 00 83
International Access Code: 00
Switchboard
2108129810
Country Code: 30
Gold Service Switchboard
2108129811
Sales
2108129800
Fax
2108129812
E-mail: la-techsupport@dell.com
Grenada
General Support
E-mail: la-techsupport@dell.com
toll-free: 1-866 Guatemala
General Support
E-mail: la-techsupport@dell.com
1-800 Guyana
General Support
toll-free: 1-877-
Website: support.ap.dell.com
Technical Support E-mail: HK_support@Ddell.com
Technical Support (Dimension and Inspiron)
00852-2969 3188
Technical Support (OptiPlex, Latitude, and Dell Precision)
00852-2969 3191
Technical Support (servers and storage)
00852-2969 3196
International Access Code: 001
Technical Support (projectors, PDAs, switches, routers,
and so on)
00852-3416 0906
Country Code: 852
Customer Care
00852-3416 0910
Large Corporate Accounts
00852-3416 0907
Global Customer Programs
00852-3416 0908
Medium Business Division
00852-3416 0912
Home and Small Business Division
00852-2969 3105
Hong Kong
E-mail: india_support_desktop@dell.com
india_support_notebook@dell.com
india_support_Server@dell.com
India
Technical Support
Sales (Large Corporate Accounts)
1600 33 8045 and 1600 44 8046
1600 33 8044
Sales (Home and Small Business)
1600 33 8046
Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
Sales
Ireland Sales
01 204 4444
Dell Outlet
1850 200 778
Online Ordering HelpDesk
1850 200 778
Customer Care
Home User Customer Care
01 204 4014
Small Business Customer Care
01 204 4014
Ireland (Cherrywood)
International Access Code: 00
Country Code: 353
City Code: 1
Corporate Customer Care
1850 200 982
Technical Support
Technical Support for XPS 1850 200 722
Technical Support for all other Dell computers
1850 543 543
General
Fax/Sales Fax
01 204 0103
Switchboard
01 204 4444
U.K. Customer Care (dial within U.K. only)
0870 906 0010
Corporate Customer Care (dail within U.K. only)
0870 907 4499
U.K. Sales (dial within U.K. only)
0870 907 4000
Website: support.euro.dell.com
Home and Small Business
Technical Support
02 577 826 90
Customer Care
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Italy ( Milan )
International Access Code: 00
Country Code: 39
Corporate
City Code: 02
Technical Support
02 577 826 90
Customer Care
02 577 825 55
Fax
02 575 035 30
Switchboard
E-mail: la-techsupport@dell.com
Jamaica
02 577 821 toll free: 1-800-326
Technical Support (dial from within Jamaica only)
toll free: 1-800Website: support.jp.dell.com
Technical Support (servers)
Technical Support outside of Japan (servers)
Technical Support (Dimension and Inspiron)
Technical Support outside of Japan (Dimension and
Inspiron)
Technical Support (Dell Precision, OptiPlex, and Latitude)
Technical Support outside of Japan (Dell Precision,
OptiPlex, and Latitude)
toll-free: 0120
81-44toll-free: 0120
81-44toll-free:0120
81-44-
Japan ( Kawasaki )
Technical Support (PDAs, projectors, printers, routers)
International Access Code: 001
Technical Support outside of Japan (PDAs, projectors,
printers, routers)
toll-free: 0120
Country Code: 81
Faxbox Service
044-
City Code: 44
24-Hour Automated Order Status Service
044-
Customer Care
044-
Business Sales Division (up to 400 employees)
044-
Preferred Accounts Division Sales (over 400 employees)
044-
Public Sales (government agencies, educational
institutions, and medical institutions)
044-
Global Segment Japan
044-
Individual User
044-
Switchboard
044-
81-44-
E-mail: Krsupport@dell.com
Korea ( Seoul )
Support
toll-free: 080-
International Access Code: 001
Support (Dimension, PDA, Electronics and Accessories)
toll-free: 080-
Country Code: 82
Sales
toll-free: 080-
City Code: 2
Fax
2194
Switchboard
Latin America
2194
Customer Technical Support ( Austin , Texas , U.S.A. )
512 728
Customer Service ( Austin , Texas , U.S.A. )
512 728
Fax (Technical Support and Customer Service) ( Austin ,
Texas , U.S.A. )
512 728
Sales ( Austin , Texas , U.S.A. )
512 728
512 728-4600
SalesFax ( Austin , Texas , U.S.A. )
or 512 728-3772
Website: support.euro.dell.com
Luxembourg
Support
342
Home/Small Business Sales
+32 (0)2 713 15 96
International Access Code: 00
Corporate Sales
Country Code: 352
26 25 77 81
Customer Care
+32 (0)2 481 91 19
Fax
Macao
Technical Support
Country Code: 853
Customer Service ( Xiamen , China )
Transaction Sales ( Xiamen , China )
26 25 77 82
toll-free: 0800 105
34 160 910
29 693 115
Website: support.ap.dell.com
Malaysia ( Penang )
International Access Code: 00
Country Code: 60
Technical Support (Dell Precision, OptiPlex, and Latitude)
toll-free: 1 800 880 193
Technical Support (Dimension, Inspiron, and Electronics
and Accessories)
toll-free: 1 800 881 306
Technical Support (PowerApp, PowerEdge,
PowerConnect, and PowerVault)
Customer C are
toll-free: 1800 881 386
toll-free: 1 800 881 306 (option 6)
City Code: 4
Transaction Sales
toll-free: 1 800 888 202
Corporate Sales
toll-free: 1 800 888 213
E-mail: la-techsupport@dell.com
Technical Support (TelMex)
toll-free: 1-86650
Mexico
Sales
International Access Code: 00
or 01-800-
Country Code: 52
001-877Customer Service
or 001-87750
Main
or 01-800E-mail: la-techsupport@dell.com
Montserrat
General Support
toll-free: 1-866-
E-mail: la-techsupport@dell.com
Netherlands Antilles
General Support
001-800-
Website: support.euro.dell.com
Netherlands ( Amsterdam )
Technical Support for Inspiron XPS computers only
020 674 45 94
Technical Support for all other Dell computers
020 674 45 00
Technical Support Fax
020 674 47 66
Home/Small Business Customer Care
020 674 42 00
International Access Code: 00
Relational Customer Care
Country Code: 31
Home/Small Business Sales
020 674 55 00
Relational Sales
020 674 50 00
Home/Small Business Sales Fax
020 674 47 75
Relational Sales Fax
020 674 47 50
Switchboard
020 674 50 00
Switchboard Fax
020 674 47 50
City Code: 20
020 674 4325
New Zealand
W eb site: support.ap.dell.com
International Access Code: 00
E-mail: support.ap.dell.com/contactus
Country Code: 64
General Support
Nicaragua
E-mail: la-techsupport@dell.com
0800 441 567
Technical Support toll-free: 001-800
Website: support.euro.dell.com
Technical Support for XPS
Norway (Lysaker)
International Access Code: 00
815 35 043
Technical Support for all other Dell products
671 16882
Relational Customer Care
671 17575
Country Code: 47
Home/Small Business Customer Care Switchboard
671 16800
Fax Switchboard
671 16865
E-mail: la-techsupport@dell.com
Panama
Technical Support toll-free: 1-800-
Technical Support (CLARACOM)
toll-free: 1-800
E-mail: la-techsupport@dell.com
Peru
Technical Support
toll-free: 0800
Website: support.euro.dell.com
E-mail: pl_support_tech@dell.com
Poland ( Warsaw )
Customer Service Phone
57 95 700
International Access Code: 011
Customer Care
Country Code: 48
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax 57 95 998
Switchboard 57 95 999
City Code: 22
Website: support.euro.dell.com
57 95 999
Portugal
Technical Support
International Access Code: 00
Country Code: 351
707200149
Customer Care
800 300 413
800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10
Sales
Fax
E-mail: la-techsupport@dell.com
21 424 01 12
Puerto Rico
Technical Support
toll-free: 1-866-
Website: www.dell.com/kn
St. Kitts and Nevis
E-mail: la-techsupport@dell.com
Technical Support
toll-free: 1-866-
Website: www.dell.com/lc
St. Lucia
E-mail: la-techsupport@dell.com
Technical Support
toll-free: 1-866-
Website: www.dell.com/vc
St. Vincent and the Grenadines
E-mail: la-techsupport@dell.com
Technical Support
toll-free: 1-866-
NOTE: The phone numbers in this section should be
called from within Singapore or Malaysia only.
Website: support.ap.dell.com
Singapore ( Singapore )
International Access Code: 005
Technical Support (Dimension, Inspiron, and Electronics
and Accessories)
toll-free: 1800 394 7430
Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free: 1800 394 7488
Technical Support (PowerApp, PowerEdge,
PowerConnect, and PowerVault)
toll-free: 1800 394 7478
Country Code: 65
toll-free: 1800 394 7430
Customer Care
Transaction Sales
Corporate Sales
toll-free: 1 800 394 7412
toll-free: 1 800 394 7419
Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Slovakia ( Prague )
Technical Support
02 5441 5727
International Access Code: 00
Customer Care
Country Code: 421
Fax
02 5441 8328
Tech Fax
02 5441 8328
Switchboard (Sales)
02 5441 7585
420 22537 2707
Website: support.euro.dell.com
South Africa ( Johannesburg )
E-mail: dell_za_support@dell.com
International Access Code:
Gold Queue
011 709 7713
Technical Support
011 709 7710
Customer Care
011 709 7707
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Technical Support, Customer Service, and Sales
( Penang , Malaysia )
604 633 4810
09/091
Country Code: 27
City Code: 11
Southeast Asian and Pacific Countries
Website: support.euro.dell.com
Home and Small Business
Technical Support
902 100 130
Customer Care
902 118 540
Sales
902 118 541
International Access Code: 00
Switchboard
902 118 541
Country Code: 34
Fax
902 118 539
Spain ( Madrid )
City Code: 91
Corporate
Technical Support
902 100 130
Customer Care
902 115 236
Switchboard
91 722 92 00
Fax
91 722 95 83
Website: support.euro.dell.com
Technical Support for XPS
Sweden (Upplands Vasby)
0771 340 340
Technical Support for all other Dell products
08 590 05 199
International Access Code: 00
Relational Customer Care
08 590 05 642
Country Code: 46
Home/Small Business Customer Care
08 587 70 527
Employee Purchase Program (EPP) Support
020 140 14 44
Technical Support Fax
08 590 05 594
Sales
08 590 05 185
City Code: 8
Website: support.euro.dell.com
E-mail: Tech_support_central_Europe@dell.com
Switzerland ( Geneva )
International Access Code: 00
Country Code: 41
City Code: 22
Technical Support for XPS
0848 33 88 57
Technical Support (Home and Small Business) for all other
Dell products
0844 811 411
Technical Support (Corporate)
0844 822 844
Customer Care (Home and Small Business)
0848 802 202
Customer Care (Corporate)
0848 821 721
Fax
022 799 01 90
Switchboard
022 799 01 01
Website: support.ap.dell.com
E-mail: ap_support@dell.com
Taiwan
Technical Support (OptiPlex, Latitude, Inspiron,
Dimension, and Electronics and Accessories)
International Access Code: 002
Technical Support (servers and storage)
Country Code: 886
Customer Care
toll-free: 00801 86 1011
toll-free: 00801 60 1256 toll-free: 00801 60 1250
Transaction Sales
toll-free: 00801 65 1228
Corporate Sales
toll-free: 00801 651 227
Website: support.ap.dell.com
Thailand
Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free: 1800 0060 07
Technical Support (PowerApp, PowerEdge,
PowerConnect, and PowerVault)
toll-free: 1800 0600 09 International Access Code: 001
toll-free: 1800 006 007
Customer Care
Country Code: 66
Corporate Sales
toll-free: 1800 006 009
Transaction Sales
toll-free: 1800 006 006
Website: www.dell.com/tt
Trinidad/Tobago
E-mail: la-techsupport@dell.com
Technical Support
Turks and Caicos Islands
toll-free: 1-888-
Website: www.dell.com/tc
E-mail: la-techsupport@dell.com
General Support
toll-free: 1-877-
Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
Sales
Home and Small Business Sales
0870 907 4000
Corporate/Public Sector Sales
Customer Care
01344 860 456
Home and Small Business Customer Care
0870 906 0010
Corporate Customer Care
01344 373 185
Preferred Accounts (500-5000 employees) Customer
Care
0870 906 0010
Global Accounts Customer Care
01344 373 186
Central Government Customer Care
01344 373 193
U.K. ( Bracknell )
International Access Code: 00
Country Code: 44
City Code: 1344
Local Government & Education Customer Care
01344 373 199
Health Customer Care
01344 373 194
Technical Support
Technical Support for XPS (Sasi: do we need to change to
XPSTM)
0870 366 4180
Technical Support (Corporate/Preferred Accounts/PAD
[1000+ employees])
0870 908 0500
General
Technical Support for all other products
0870 908 0800
Home and Small Business Fax
Uruguay
0870 907 4006
Website: www.dell.com/tt
E-mail: la-techsupport@dell.com
Technical Support
toll-free: 413-
Automated Order-Status Service
toll-free: 1-800-
AutoTech (portable and desktop computers)
toll-free: 1-800-
Hardware and Warranty Support (Dell TV, Printers, and
Projectors) for Relationship customers
toll-free: 1-800-
Americas Consumer XPS support
toll-free: 1-800-
Consumer (Home and Home office) Support for all other
Dell products
toll-free: 1-800-
Customer Service
toll-free: 1-800-
Employee Purchase Program (EPP) Customers
toll-free: 1-800-
Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans)
toll-free: 1-877-
Financial Services (Dell Preferred Accounts [DPA])
toll-free: 1-800-
Business U.S.A. ( Austin , Texas )
Customer Service and Support
toll-free: 1-800-
International Access Code: 011
Employee Purchase Program (EPP) Customers
toll-free: 1-800-
Country Code: 1
Support for printers, projectors, PDAs, and MPS players
toll-free: 1-877-
Public (government, education, and healthcare) Customer Service and Technical Support
toll-free: 1-800-
Employee Purchase Program (EPP) Customers
toll-free: 1-800toll-free: 1-800-
Dell Sales
or toll-free: 1-800Dell Outlet Store (Dell refurbished computers)
toll-free: 1-888-
Software and Peripherals Sales
toll-free: 1-800-
Spare Parts Sales
toll-free: 1-800-
Extended Service and Warranty Sales
toll-free: 1-800-
Fax
toll-free: 1-800toll-free: 1-877
Dell Services for the Deaf, Hard-of-Hearing, or SpeechImpaired
E-mail: la-techsupport@dell.com
(1-877-335
U.S. Virgin Islands
Technical Support
toll-free: 1-877-
Website: www.dell.com/ve
Venezuela
E-mail: la-techsupport@dell.com
Technical Support
toll-free: 0800 Back to Contents Page
Back to Contents Page
Rotating Your Monitor Dell™ 2007FP Flat Panel Monitor Changing the Rotation of Your Monitor
Rotating Your Operating System
Changing the Rotation of Your Monitor
Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of
the monitor.
NOTE: To take advantage of the "Display Rotation" function (Landscape versus Portrait view) an updated graphics driver is required for your Dell™ Computer not included with this monitor. Please download the graphics driver from support.dell.com and refer to the "download" section for "Video
Drivers" for latest driver updates.
NOTE: When in "Portrait View Mode", you may experience performance degradation in graphic-intensive applications (3D Gaming etc.)
Rotating Your Operating System After you have rotated your monitor, you need to complete the procedure below to rotate your operating system.
NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer website for information on rotating your operating system. 1.
2.
3.
Right-click on the desktop and click Properties.
Select the Settings tab and click Advanced.
If you have ATI, select the Rotation tab and set the preferred rotation.
If you have nVidia, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.
If you have Intel, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly, go to support.dell.com and download the latest driver for your graphics card.
Back to Contents Page
Back to Contents Page
Setting Up Your Monitor
Dell™ 2007FP Flat Panel Monitor Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
Setting the Optimal Resolution
Using the Dell™ Soundbar (Optional)
Connecting Your Monitor
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
1 AC power cord connector
2 DVI connector
3 VGA connector
4 Composite video connector
5 S-Video connector
6 USB upstream port
7 USB downstream ports
8 DC power connector for Dell™ Soundbar
To connect your monitor to the computer perform the following steps/instructions.
l
l
l
l
l
l
l
Turn off your computer and disconnect the power cable. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your
computer. Do not use both cables on the same computer. The only case in which both cables can be used is if they are connected to two different
computers with appropriate video systems. (Graphics are for illustration only. System appearance may vary). Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer .
Connect USB peripherals to the downstream USB ports (rear or side) on the monitor. (See rear or bottom view for details.)
Plug the power cables for your computer and monitor into a nearby outlet. Turn on the monitor and computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
Use the cable holder on the monitor stand to neatly organize the cables.
NOTE: If your computer does not support the DVI connector, you can leave the cable unconnected or remove it.
NOTE: For USB peripherals already connected to your computer, changing the USB connection to your monitor is not necessary.
Using the Front Panel Buttons Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows their numeric values as they change.
A
Use Input Source Select button to select between four different video signals that may be connected to your monitor.
1.
2.
3.
4.
Input Source Select
VGA input
DVI-D input
S- Video input
Composite video input
As you cycle through the inputs you will see the following messages to indicate currently selected input source. It may take 1 or 2
seconds for the image to appear.
or
or
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below will
appear.
or
If either S-Video or Composite input is selected and both cables are not connected or the video source is turned off, the screen will not
have an image. If any button is pressed (except power button), the monitor displays the following message:
B
The MENU button is used to launch the on-screen display(OSD) and select the OSD Menu. See Accessing the Menu System
OSD Menu / Select
C
,D
Use these buttons for navigating and adjusting the slider-bar(decrease/increase ranges) controls in the OSD.
Down (-) and Up (+)
E
The green LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.
The Power button turns the monitor on and off.
Power button
(with power light indicator)
Using the OSD
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
1. Push the MENU button to launch the OSD menu and display the main menu.
Main Menu for Analog (VGA) Input
Or
Main Menu for non Analog (non VGA) Input
NOTE: AUTO ADJUST is only available when you are using the analog (VGA) connector.
2. Push the
and
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the
table for a complete list of all the options available for the monitor.
3. Push the MENU button once to activate the highlighted option. 4. Push
and
button to select the desired parameter.
5. Push MENU to enter the slide bar and then use the and
buttons, according to the indicators on the menu, to make your changes.
6. Select the "back" option to return to the main menu or "exit" to exit the OSD menu.
Icon
Menu and Submenus
Description
EXIT
Select to exit the main menu.
BRIGHTNESS
& CONTRAST
This menu is to activate Brightness/Contrast adjustment.
Back
Brightness
Push
to select Back to go back to the main menu.
Brightness adjusts the luminance of the backlight.
Push the
Contrast
button to increase brightness and push the button to decrease brightness (min 0 ~ max 100).
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Push the
button to increase contrast and push the
button to decrease contrast (min 0 ~ max 100).
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
Exit Menu
Push
to exit the OSD main menu.
NOTE: When using DVI source, the contrast adjustment is not available.
AUTO ADJUST
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use
with your particular setup.
NOTE: In most cases, Auto Adjust produces the best image for your configuration.
NOTE: AUTO ADJUST option is only available when you are using the analog (VGA) connector.
The INPUT SOURCE menu is to select between different video signals that may be connected to your monitor.
INPUT
SOURCE
Back
Push
to select Back to go back to the main menu.
VGA
Select VGA input when you are using the analog (VGA) connector. Push
to select the VGA input source.
DVI-D
Select DVI-D input when you are using the Digital (DVI) connector. Push
to select the DVI input source.
S-Video
Composite
Select S-Video input when you are using S-Video connector. Push
to select the S-Video input source.
Select Composite input when you are using composite video connector. Push
to select the composite input source.
Scan for Sources
Push
Exit Menu
Push
button to scan for available input signals.
to exit the OSD main menu.
COLOR
SETTINGS
Color Settings adjusts the color setting mode and color temperature.
There are different color setting sub-menus for VGA/DVI-D and Video input.
Color setting submenu for VGA/DVI-D input Color setting submenu for Video input
Back
Color Settings Mode
(VGA/DVI-D)
Color Adjustment
Push
or to select Back to go back to the main menu.
To achieve the different color mode for PC and Mac.
PC Blue: PC Blue is selected to obtain a bluish tint. This color setting is typically used for text based applications (Spreadsheets,
Programming, Text Editors etc.).
PC Red: Red Preset is selected to obtain a redder tint. This color setting is typically used for color intensive applications (Photograph
Image Editing, Multimedia, Movies etc.).
PC Custom: Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit
increments, from '0' to '100'.
NOTE: Color temperature is a measure of the 'warmth' of the image colors (red/green/blue). The two available presets ('Blue' and
'Red') favor blue and red accordingly. Select each one to see how each range suits your eye....or utilize the 'Custom Color' option
to customize the color settings to your exact choice.
Color Reset
Return your monitor color settings to those that were set at the time of manufacture.
Exit Menu
Push
to exit the OSD main menu.
IMAGE
MODES
There are 3 image modes for different usage.
Image mode submenu for VGA/DVI-D input Image mode submenu for Video input
or NOTE: Image modes are different between the VGA/DVI-D and Video inputs
Back
VGA/DVI-D input
Desktop Mode
Multimedia Mode
Gaming Mode
Video input
Push
to select Back to go back to the main menu.
Mode suitable for desktop applications.
Mode for multimedia applications, eg video playback.
Mode suitable for gaming applications.
Theater Mode
Mode suitable for movie playback.
Sports Mode
Mode suitable for sports scenes.
Nature Mode
Mode suitable for nature scenes.
Exit Menu
DISPLAY
SETTINGS
Push
to exit the OSD main menu.
Back
Wide Mode
Push
to select Back to go back to the main menu.
Adjust the image ratio as 1:1, aspect or full screen.
NOTE: Wide Mode adjustment is not required at optimal preset resolution 1600 x 1200.
H Position
V Position
When making changes to either the 'Horizontal' or 'Vertical' settings, no changes will occur to the size of the viewing area: the image
will simply be shifted in response to your selection/change.
Use the
Sharpness
Zoom
and
This feature can make the image look sharper or softer. Use
Pixel Clock
to adjust the sharpness from '0' to '100' .
and
keys to zoom in and out.
When using the zoom function.
Use the
and
buttons to adjust image to left/right and up/down. Minimum is '0' (-). Maximum is '100' (+).
The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. These settings are accessed through the
main OSD menu, by selecting 'Image Settings'.
Use the
Phase
or
Use the Zoom function to zoom in to specific area of interest.
Using the
Horizontal Pan
Vertical Pan
buttons to adjust image to left/right and up/down. Minimum is '0' (-). Maximum is '100' (+).
and
buttons to adjust for best image quality.
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase
(fine), again. NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.
Audio Option
Display Info
Display Reset
Exit Menu
To turn on or off Audio Power during Power Save mode.
All the settings related to this monitor.
Reset the image to the original factory setting.
Push
MENU
SETTINGS
to exit the OSD main menu.
Back
Language
Menu Horizontal Position
Menu Vertical Position
Menu Timer
Push
to select Back to go back to the main menu.
Language option to set the OSD display to one of five languages (English, Espanol, Francais, Deutsch, Japanese).
and
buttons move OSD to the left and right.
and
buttons move OSD up and down.
OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button.
Use the
and
buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
Transparency
This function is used to adjust the OSD background from opaque to transparent.
Menu Rotation
Rotates the OSD by 90 degrees counter-clockwise. Your can adjust according to your Display Rotation.
Menu Lock
Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons are locked except the
menu
button. NOTE: When the OSD is locked, pressing the menu button will take the user directly to the OSD settings menu, with 'OSD Lock'
pre-selected on entry. Select No(-) to unlock and allow user access to all applicable settings.
Factory Reset
DCC/CI
Reset all OSD settings to the factory preset values.
DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable
via software on your PC. You can disable this feature by selecting "Disable".
Enable this feature for best user experience and optimum performance of your monitor.
Push
to exit the OSD main menu.
Exit Menu
PIP
SETTINGS
This function brings up a window displaying image from another input source.
PIP submenu when PIP OFF (main source is VGA/DVI-D input) PIP submenu when PIP OFF (main source is Video input) or PIP submenu when PIP ON (main source is VGA/DVI-D input) PIP submenu when PIP ON (main source is Video input) Back
Mode
When selected PIP
PIP Source
PIP Position
PIP Size
or NOTE: When using DVI source, the contrast adjustment is not
available.
PIP Contrast
Push
to select Back to go back to the main menu.
There is one mode: PIP (Picture in Picture)
Use
and to browse and to select "Off" or "PIP".
When PIP on, choose "SWAP" to switch the main-screen and sub-screen in PIP mode.
PIP Hue/Tint
Select an input signal for PIP. (VGA/DVI/S-Video/Composite)
Use
PIP Saturation
and to browse and to select.
Select PIP window position.
Use
and to browse and to select.
Select PIP window size.
Use
Exit Menu
and to browse and to select.
Adjust the contrast level of the picture in PIP Mode.
reduce the contrast
increases the contrast
This function shifts the color of PIP image to green or purple. This is used to adjust for desired flesh tone color.
shifts image color towards green
shifts image color towards purple
Adjust the color saturation of PIP image.
makes the image look more monochrome
makes the image look more colorful
Push
to exit the OSD main menu.
OSD Warning Messages
When the monitor does not support a particular resolution mode you will see the following
message:
This means that the monitor cannot synchronize with the signal that it is receiving from the
computer. Either the signal is too high or too low for the monitor to use. See Monitor
Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1600 X 1200 @ 60Hz.
You will see the following message before the DDC/CI function is disabled. When monitor get into Power Save mode, one of the following messages will appear
depending upon the selected input.
Activate the computer and wake up the monitor to gain access to the OSD
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below will appear. or When the monitor does not sense the selected video input, one of the following messages will appear depending upon the selected input as long as you press
any button other than power button. VGA / DVI-D input
Video Input
or
Occasionally, no warning message appears, but the screen is blank: this could also indicate that the monitor is not synchronizing with the computer or the
monitor is in a power save mode. In PIP mode, when the monitor does not sense the selected second signal input, one of the following messages will appear depending upon the selected
input as long as the OSD screen is closed.
1. VGA 2. DVI-D
3. S-Video
or or
or 4. Composite NOTE: When the cable is connected back to the input of the monitor, any active PIP window will disappear. Please enter PIP submenu to bring back the PIP window.
See Solving Problems for more information.
Setting the Optimal Resolution
1.
2.
3.
4.
Right-click on the desktop and select Properties.
Select the Settings tab.
Set the screen resolution to 1600 x 1200.
Click OK.
If you do not see 1600 x 1200 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following
procedures.
If you have a Dell™ desktop or portable computer: ¡
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell™ computer (portable or desktop):
¡
¡
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
Using the Dell™ Soundbar (Optional)
1.
Attach mechanism
2.
Headphone connectors
3. Power indicator
4.
Power/Volume control
Soundbar Attachment to the Monitor
NOTE: Soundbar Power Connector - 12V DC output is for optional Dell™ Soundbar only. NOTICE: DO NOT USE WITH ANY DEVICE OTHER THAN DELL Soundbar. 1.
Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2.
Slide the Soundbar to the left until it snaps into place.
3. Connect the Soundbar with the DC power connector.
4.
Insert the mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
Back to Contents Page
Back to Contents Page
Solving Problems
Dell™ 2007FP Flat Panel Monitor Monitor Specific Troubleshooting
Common Problems
Video Problems
Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Dell™ Soundbar (Optional) Troubleshooting
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
Monitor Specific Troubleshooting
Self-Test Feature Check
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1.
2.
3.
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously
scroll through the screen.
or 4.
5.
This box also appears during normal system operation if the video cable becomes disconnected or damaged.
Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is
functioning properly.
NOTE: Self test feature check is not available for S-Video and Composite video modes. Common Problems
The following table contains general information about common monitor problems you might encounter.
COMMON
SYMPTOMS
No Video/ Power LED
off
WHAT YOU
EXPERIENCE
No picture
POSSIBLE SOLUTIONS
l
l
l
No Video/ Power LED
on
No picture or no
brightness
l
l
l
Poor Focus
Picture is fuzzy,
blurry or
ghosting
l
l
l
l
l
Shaky/Jittery Video
Wavy picture or
fine movement
l
l
l
l
l
Check connection integrity at both ends of the video cable
Electric outlet verification
Ensure power button depressed fully
Increase brightness & contrast controls via OSD
Perform monitor self-test feature check
Check for bent or broken pins
Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Eliminate video extension cables
Perform monitor reset
Lower video resolution or increase font size
Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Perform monitor reset
Check environmental factors
Relocate and test in another room
Missing Pixels
Stuck-on Pixels
Brightness Problems
LCD screen has
spots
l
LCD screen has
bright spots
l
Picture too dim
or too bright
l
l
l
l
l
Cycle power on-off
These are pixels that are permanently off and is a natural defect that occurs in LCD technology
Cycle power on-off
These are pixels that are permanently on and is a natural defect that occurs in LCD technology
Perform monitor reset on "Factory Reset"
Auto Adjust via OSD
Adjust brightness & contrast controls via OSD
NOTE: When using '2: DVI-D', the contrast adjustment is not available.
Geometric Distortion
Screen not
centered
correctly
l
l
l
l
Perform monitor reset on "Display Reset"
Auto Adjust via OSD
Adjust brightness & contrast controls via OSD
Ensure monitor is in proper video mode
NOTE: When using '2: DVI-D', the positioning adjustments are not available.
Horizontal/Vertical
Lines
Screen has one
or more lines
l
l
l
l
l
Perform monitor reset on "Display Reset"
Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Perform monitor self-test feature check and determine if these lines are also in self-test mode
Check for bent or broken pins
NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.
Sync Problems
Screen is
scrambled or
appears torn
l
l
l
l
l
l
LCD Scratched
Safety Related Issues
Intermittent Problems
Screen has
scratches or
smudges
l
Visible signs of
smoke or sparks
l
Monitor
malfunctions on
& off
l
l
l
l
l
l
Missing Color
Picture missing
color
l
l
l
Wrong Color
Image Retention from a static image left on
the monitor for a long period of time
Picture color not
good
l
Faint Shadow
from the static
image displayed appears on the
screen
l
l
l
Perform monitor reset on "Display Reset"
Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode
Check for bent or broken pins
Boot up in the "safe mode"
Turn monitor off and clean the screen
For cleaning instruction, see Caring for Your Monitor.
Do not perform any troubleshooting steps
Monitor needs to be replaced
Ensure monitor is in proper video mode
Ensure video cable connection to computer and to the flat panel is secure
Perform monitor reset on "Factory Reset"
Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode
Perform monitor self-test feature check
Check connection integrity at both end of the video cable
Check for bent or broken pins
Change the color to "PC Custom Color" or "MAC Custom Color"
Adjust R/G/B value of "PC Custom Color" or "MAC Custom Color"
Use the Power Management feature to turn off the monitor at all times when not in use
Alternatively, use a dynamically changing screensaver
Video Problems
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
No Video
No signal indicator is displayed
Low Quality DVD
playback
Picture not crisp and some color
distortion
POSSIBLE SOLUTIONS
l
Check Video Input Selection
¡ Composite: Yellow colored RCA jack
¡ S-Video: Typically a round 4 pin jack
l
Check DVD connection
¡ Composite gives good picture
¡ S-Video gives better picture
NOTE: When choosing S-Video, Composite video, Auto Adjust function is not available.
Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
Screen image is too small
Image is centered on screen, but does not fill entire
viewing area
POSSIBLE SOLUTIONS
l
Perform monitor reset on "Factory Reset"
Cannot adjust the monitor with
the buttons on the front panel
OSD does not appear on the screen
l
Turn the monitor off and unplug the power
cord and then plug back and power on
The monitor will not go into
power saving mode.
No picture, the LED light is green. When press "+",
"-" or "Menu" key, the message " No S-Video input
signal " or " No Composite input signal " will
appear.
l
Move mouse or hit any key on the
keyboard on the computer or activate video player, then access the OSD to set Audio to " off " state.
No Input Signal when user
controls pressed
No picture, the LED light is green. When press "+",
"-" or "Menu" key, the message " No S-Video input
signal " or " No Composite input signal " will
appear.
l
Check the signal source Make sure the
Computer is not in power saving by moving
mouse or pressing any key on the
keyboard.
Check to make sure Video Source to SVideo, Composite or Component is
powered and playing video media.
Check whether the signal cable is plugged
in and seated properly. Re-plug the signal
cable if necessary.
Re-boot the computer or video player.
l
l
l
The monitor will not fill the entire
screen.
The picture can't fill the height or width of the
screen.
l
Due to the non-standard formats of DVDs,
the monitor may not show the full screen
pictures.
NOTE: When choosing DVI-D mode, Auto Adjust function is not available.
Universal Serial Bus (USB) Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
USB interface is not working
USB peripherals are not working
POSSIBLE SOLUTIONS
l
l
l
l
l
High Speed USB 2.0 interface is
slow.
High Speed USB 2.0 peripherals working slowly or
not at all.
l
l
l
l
l
Check that your monitor is powered ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector). Switch off and then turn on the monitor again.
Reboot the computer.
Check that your computer is USB 2.0 capable.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector). Reboot the computer.
Dell™ Soundbar (Optional) Troubleshooting
COMMON
SYMPTOMS
No Sound
WHAT YOU EXPERIENCE
No power to Soundbar - the
power indicator is off.
(built-in DC power supply. i.e.
2007FP )
POSSIBLE SOLUTIONS
l
l
l
l
No Sound
Soundbar has power - power
indicator is on.
l
l
l
l
l
l
Distorted Sound
Computer's sound card is used
as the audio source.
l
l
l
l
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (green LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the monitor.
Confirm that the monitor has power.
If the monitor has no power, see Monitor Specific Troubleshooting for monitor common
problem.
Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
l
l
l
l
Distorted Sound
Other audio source is used.
l
l
l
l
l
Unbalanced Sound
Output
Sound from only one side of
Soundbar
l
l
l
l
l
l
Low Volume
Volume is too low.
l
l
l
l
l
Back to Contents Page
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or
audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
Back to Contents Page
Using Your Adjustable Monitor Stand
Dell™ 2007FP Flat Panel Monitor Attaching the Stand
Organizing Your Cables
Using the Tilt, Swivel and Vertical Extension
Removing the Stand Attaching the Stand
1.
2.
3.
Place the stand on a flat surface.
Fit the groove on the back of the monitor onto the 2 tabs of upper stand.
Lower the monitor so that the monitor mounting area snaps on or locks to stand.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the Cable
management hole to neatly organize all cables as shown above.
Using the Tilt, Swivel and Vertical Extension
Tilt/Swivel
With the built-in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle.
NOTE: Stand is detached and extended when the monitor is shipped from the factory.
Vertical Extension
Stand extends vertically up to 130mm via the Lock down / release button.
NOTE: If locked in the down position, press the Lock down / release button on the bottom rear of stand. Lift the front panel up and extend the stand to
the desired height.
NOTICE: Before relocating or moving the monitor to a different location, make sure that the stand is LOCKED DOWN. To lock it down, lower the height
of the panel until it clicks and is locked into place.
Removing the Stand
After placing the monitor panel on a soft cloth or cushion, press and hold the Monitor Lock / Release Button, and then remove the stand.
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.
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