Dell 320-8277 Computer Monitor User Manual

Dell™ U2410 Flat Panel Monitor User's Guide
About Your Monitor
Setting Up the Monitor
Operating the Monitor
Solving Problems
Appendix
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions,
and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loess of data if instructions are not
followed.
WARNING: A WARNING indicates a potential for property damage, personal injury or death.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the caution is mandated by
regulatory authority.
Information in this document is subject to change without notice.
© 2009-2011 Dell Inc. All rights reserved.
Reproduction of these material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo are trademarks of Dell Inc; Microsoft and Windows either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model U2410f
May 2011 Rev. A06
Back to Contents Page
About Your Monitor Dell™ U2410 Flat Panel Monitor User's Guide
Package Contents
Product Features
Identifying Parts and Controls
Monitor Specifications
Universal Serial Bus (USB) Interface
Card Reader Specifications Plug and Play Capability
LCD monitor Quality and Pixel Policy
Maintenance Guidelines
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not
be available in certain countries.
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Monitor
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Stand
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Power Cable
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VGA Cable (attached to the monitor)
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DVI Cable
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DP Cable
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USB up stream cable (enables the USB ports and card reader on the monitor)
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Drivers and Documentation media
Quick Setup Guide
Safety Information
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Product Features
The U2410 flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:
■ 24-inch ( 518.4 mm x 324 mm) viewable area display measured diagonally.
■ 1920 x 1200 resolution, plus full-screen support for lower resolutions.
■ Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side.
■ Tilt, swivel, rotation and height adjustment capabilities.
■ Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.
■ Plug and Play capability if supported by your system.
■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
■ Software and documentation CD includes an information file (INF), Image color Matching File (ICM), and product documentation.
■ Security lock slot.
Identifying Parts and Features
Front View
Front View
Control Panel
Label Description
Shortcut keys
1-3
*The default settings are Preset Modes Select, Brightness/Contrast
Select and Input Source Select.
1
Preset Modes Select
2
Brightness/Contrast Select
3
Input Source Select
4
OSD Menu Select
5
Exit
6
Power Button (with power light indicator)
NOTE:1~5 buttons are capacitive touch buttons, which are activated by placing your finger on the blue LED.
Back View
Back View Back View with monitor stand
Label
Description/Use
1
VESA Mounting Holes (100mm)
(Behind attached VESA Plate)
To mount the monitor.
2
Connectors Label
To indicate the positions and types of
connectors.
3
Security Lock Slot
To help secure your monitor.
4
Dell Soundbar Mounting Brackets
To attach the optional Dell Soundbar.
5
Barcode Serial Number Label
To contact Dell for technical support.
6
Regulatory Rating Label
Lists the regulatory approvals.
7
Cable Management Slot
To organize cables by placing them through the
slot.
Side View
Left View
Right View
Label Description
1
Card Reader. See Card Reader Specifications for more information. 2
USB Down Stream Ports
Bottom View
Bottom View
Label Description
1
AC Power Cord Connector
2
DC Power Connector for Dell™ Soundbar
3
DisplayPort Connector
4
HDMI Connector
5
DVI Connector-1
6
DVI Connector-2
7
VGA Connector
8
Composite Video Connector
9
Component Video Connectors 10
Audio Out (Support two channel output )
11
USB Upstream Port
12
USB Downstream Port
13
Stand Lock (Use a M3x14 threaded screw to
lock stand, screw not provided)
Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for various connectors for your monitor.
Power Management Modes
If you have VESA's DPMS compliance display card or software installed in your computer, the monitor automatically reduces its power consumption when not in
use. This is referred to as Power Save Mode. If input from keyboard, mouse or other input devices is detected by the computer, the monitor will automatically
"wake up". The following table shows the power consumption and signaling of this automatic power-saving feature: VESA Modes
Horizontal
Sync
Vertical Sync
Video
Power
Indicator
Power Consumption
Normal operation (with
max luminance, Dell
Soundbar and USB
active)
Active
Active
Active
Blue
132 W (Maximum)
Normal operation
Active
Active
Active
Blue
75 W (Typical)
Active-off mode
Inactive
Inactive
Blanked
Amber
Less than 1 W
-
-
Off
Less than 1 W
Switch off
-
Activate the computer and wake up the monitor to gain access to the OSD.
NOTE: This monitor is TCO' 03 power management compatible.
NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the power cable from the
monitor.
Pin Assignments
VGA Connector
Pin
Number
15-pin Side of the
Connected Signal Cable
1
Video-Red 2
Video-Green
3
Video-Blue
4
GND
5
Self-test
6
GND-R
7
GND-G
8
GND-B
9
Computer 5V/3.3V
10
GND-sync
11
GND
12
DDC data
13
H-sync
14
V-sync
15
DDC clock
DVI Connector Pin Number
24-pin Side of the Connected Signal Cable
1
TMDS RX2-
2
TMDS RX2+
3
TMDS Ground
4
Floating
5
Floating
6
DDC Clock
7
DDC Data
8
Floating
9
TMDS RX1-
10
TMDS RX1+
11
TMDS Ground
12
Floating
13
Floating
14
+5V/+3.3V power
15
Self test 16
Hot Plug Detect
17
TMDS RX0-
18
TMDS RX0+
19
TMDS Ground
20
Floating
21
Floating
22
TMDS Ground
23
TMDS Clock+
24
TMDS Clock-
Composite Video Connector
Luma composite chroma
Component Video Connector
Pin Number
3-pin Side of the Connected Signal Cable (Cable not
included)
1
Y (Luminance signal)
2
Pb (Color differential signal)
3
Pr (Color differential signal)
DisplayPort Connector
Pin
Number
20-pin Side of the Connected Signal
Cable
1
ML0(p)
2
GND
3
ML0(n)
4
ML1(p)
5
GND
6
ML1(n)
7
ML2(p)
8
GND
9
ML2(n)
10
ML3(p)
11
GND
12
ML3(n)
13
GND
14
GND
15
AUX(p)
16
GND
17
AUX(n)
18
HPD
19
Re-PWR
20
PWR
HDMI Connector
Pin
Number
19-pin Side of the Connected Signal
Cable
1
TMDS DATA 2+
2
TMDS DATA 2 SHIELD
3
TMDS DATA 2-
4
TMDS DATA 1+
5
TMDS DATA 1 SHIELD
6
TMDS DATA 1-
7
TMDS DATA 0+
8
TMDS DATA 0 SHIELD
9
TMDS DATA 0-
10
TMDS CLOCK
11
TMDS CLOCK SHIELD
12
TMDS CLOCK-
13
Floating
14
Floating
15
DDC CLOCK (SDA)
16
DDC DATA (SDA)
17
GROUND
18
+5V POWER
19
HOT PLUG DETECT
Flat Panel Specifications
Screen type
Active matrix - TFT LCD
Panel type
IPS
Screen dimensions
24 inches (24-inch diagonal viewable image size)
Preset display area:
Horizontal
Vertical
518.4mm (20.41 inches)
324.0mm (12.75 inches)
Pixel pitch
0.27mmx0.27mm
Viewing angle
178° (Vertical) typical, 178° (Horizontal) typical Luminance output
400 cd/m ²(typ)
Contrast ratio
1000:1 (typ), 80,000:1 (Max, Dynamic Contrast on)
Faceplate coating
Antiglare with hard-coating 3H
Backlight
7 CCFL U-type system
Response Time
6ms panel typical (Grey to Grey)
Color Gamut
110 % (typ.)
* U2410 Color Gamut (Typical) is based on CIE1976 (110%) and CIE1931 (102%) .
Resolution
Horizontal scan range
30 kHz to 81 kHz (automatic)
Vertical scan range
56 Hz to 76 Hz
Maximum resolution
1920 x 1200 at 60 Hz
Video Supported Modes
Video display capabilities (DVI playback)
480i/480p/576i/576p/720p/1080i/1080p (Supports HDCP)
Video display capabilities (Composite playback) NTSC/PAL
Video display capabilities (HDMI playback)
480i/480p/576i/576p/720p/1080i/1080p
Video display capabilities (Component playback) 480i/480p/576i/576p/720p/1080i/1080p
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
Display Mode
Horizontal Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock (MHz)
Sync Polarity
(Horizontal/Vertical)
VGA, 720 x 400
31.5
70.1
28.3
-/+
VGA, 640 x 480
31.5
59.9
25.2
-/-
VESA, 640 x 480
37.5
75.0
31.5
-/-
VESA, 800 x 600
37.9
60.3
40.0
+/+
VESA, 800 x 600
46.9
75.0
49.5
+/+
VESA, 1024 x 768
48.4
60.0
65.0
-/-
VESA, 1024 x 768
60.0
75.0
78.8
+/+
VESA, 1152 x 864
67.5
75.0
108.0
+/+
VESA, 1280 x 1024
64.0
60.0
108.0
+/+
VESA, 1280 x 1024
80.0
75.0
135.0
+/+
VESA, 1600 x 1200
75.0
60.0
162.0
+/+
VESA, 1920 x 1200
74.5
60.0
154.0
+/-
Electrical
The following table lists the electrical specification:
Video input signals
Analog RGB, 0.7 Volts +/-5%, 75 ohm input impedance Digital DVI-D TMDS, 600mV for each differential line, 50 ohm input
impedance
HDMI, 600mV for each differential line, 100 ohm input impedance
per differential pair
DisplayPort, 600mV for each differential line, 100 ohm input
impedance per differential pair
Composite, 1 volt(p-p), 75 ohm input impedance
Component: Y, Pb, Pr are all 0.5~1volt(p-p), 75 ohm input
impedance Synchronization input signals
separate horizontal and vertical,
3.3V CMOS or 5V TTL level, positive or negative sync.
SOG (Sync on green)
AC input voltage/frequency/current
100 to 240 VAC/50 or 60 Hz + 3 Hz/2.0A (Max.)
Inrush current
120V: 40A (Max.)
240V: 80A (Max.)
Physical Characteristics
The following table lists the physical characteristics:
Connector type
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Signal cable type
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VGA: Blue Connector
DVI-D: White Connector
DisplayPort: Black Connector
Composite
Component
HDMI
D-sub: Detachable, Analog, 15pin, shipped attached to the
monitor
DVI-D: Detachable, Digital, 24pin, shipped detached from
the monitor
DisplayPort: Detachable, Digital, 20pin, shipped detached
from the monitor
Composite
Component
HDMI
NOTE: The composite, component and HDMI cables are
not included with the monitor.
Dimensions (with stand)
Height (Compressed)
393.0mm (15.47 inches)
Height (Extended)
493.0 mm (19.40 inches)
Width
559.7 mm (22.03 inches)
Depth
201.5 mm (7.93 inches)
Dimensions (without stand)
Height
365.1mm (14.37 inches)
Width
559.7 mm (22.03 inches)
Depth
81.0 mm (3.18 inches)
Stand Dimensions
Height (Compressed)
340.7 mm (13.41 inches)
Height (Extended)
370.7 mm (14.59 inches)
Width
309.7 mm (12.19 inches)
Depth
201.5 mm (7.93 inches)
Weight Weight with packaging
11.60 kg (25.64 lb)
Weight with stand assembly and
cables
9.57 kg (19.93 lb)
Weight without stand assembly
(For wall mount or VESA mount considerations - no cables)
6.50 kg (14.30 lb)
Weight of stand assembly
2.41 kg (5.30 lb)
Environmental
The following table lists the environmental limitation:
Temperature
Operating
Non-Operating
Humidity
0° to 40°C (32° to 104°F)
Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C(-4° to 140°F)
10% to 80% (noncondensing)
Operating
Storage: 5% to 90% (noncondensing)
Shipping: 5% to 90%(noncondensing)
Non-Operating
Altitude
3,657.6 m (12,000 ft) max
Operating
12,192 m (40,000 ft) max
Non-Operating
Thermal dissipation
375 BTU/hour (maximum)
195 BTU/hour (typical)
Universal Serial Bus (USB) Interface
This monitor supports High-Speed Certified USB 2.0 interface.
Transfer speed
Data Rate
Power
Consumption
High speed
480 Mbps
2.5W (Max., each port)
Full speed
12 Mbps
2.5W (Max., each port)
Low speed
1.5 Mbps
2.5W (Max., each port)
USB Upstream Connector
Pin Number
4-pin Side of the connector
1
DMU
2
VCC
3
DPU
4
GND
USB Downstream Connector
Pin Number
4-Pin Side of the Signal Cable
1
VCC
2
DMD
3
DPD
4
GND
USB Ports
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1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: The monitor's 2.0 USB interface functions only if the computer is USB 2.0 compatible.
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you switch
the monitor off and then switch it on, the attached peripherals may take a few seconds to resume normal
functionality.
Card Reader Specifications Overview
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The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.
The Flash Memory Card Reader is automatically recognized by Microsoft® Windows® 2000, Windows® XP, Windows® Vista and Windows® 7.
Once installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.
All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.
Features
The Flash Memory Card Reader has the following features:
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Supports Microsoft® Windows® 2000, Windows® XP, Windows® Vista and Windows® 7 operating systems
No Microsoft® Windows® 9X support from Dell
Mass Storage Class device (No drivers are required under Microsoft® Windows® 2000, Windows® XP, Windows® Vista and Windows® 7)
USB-IF certification
Supports various memory card media
The following table lists the memory cards supported:
Slot Number
Flash memory cards type
1
xD-Picture Card
Memory Stick Card (MS)/High Speed Memory Stick (HSMS)/Memory Stick Pro Card (MS
PRO)/Memory Stick Duo (with Adapter)
Secure Digital Card (SD)/Mini Secure Digital (with Adapter)/TransFlash Card (with
Adapter)
MultiMedia Card (MMC)/Reduced Size MultiMedia Card (with Adapter)
Maximum Card Capacity Supported by the U2410 card reader
Card type
Support Specification
Memory Card
Spec Version
Support Maximum
Capacity by Spec
U2410
MS
MSPRO
Memory Stick Standard Format Specification
1.43
128MB
Supported
Memory Stick Pro Standard Format Specifications
1.02
32GB
Supported
MSDuo
Memory Stick Duo Standard Format Specifications
1.10
128MB/32GB
Supported
MSDuo-HG
Memory Stick Duo Standard Format Specifications
1.01
32GB
Supported
xD
xD Picture Card Specification
1.2
2GB
Supported
SD
SD Memory Card Specifications
2.0
32GB
Supported
MMC
MultiMedia Card System Specification
4.2
32GB
Supported
NOTE: MSPRO includes MSPRO Duo and MS Micro.
NOTE: xD includes TypeM and TypeH.
NOTE: SD includes HS-SD, MiniSD and SD Micro. SD v2.0 spec includes SDHC.
NOTE: MMC includes MMCPlus, RS-MMC, MMC Mobile and MMC micro.
General
Connection type
USB 2.0 High Speed Device (USB Full Speed Device compatible)
Supported OS
Microsoft® Windows® 2000, Windows® XP, Windows® Vista and Windows® 7
Performance
Transfer Speed
Read: 480 Mb/s (max.)
Write: 480 Mb/s (max.)
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If required, the
user can select different settings, but in most cases monitor installation is automatic.
LCD monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and
do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com.
Maintenance Guidelines
Caring for Your Monitor
WARNING: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor from the electrical
outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics. Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than lighter-colored monitors. Back to Contents Page
Back to Contents Page
Appendix
Dell™ U2410 Flat Panel Monitor User's Guide Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety Information.
FCC Notice (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
Contacting Dell
To contact Dell electronically, you can access the following websites and by phone:
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For support through the web, go to support.dell.com.
For customers in the United States, call 800-W W W-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1.
2.
3.
4.
5.
Visit support.dell.com.
Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
Click Contact Us on the left side of the page.
Select the appropriate service or support link based on your need.
Choose the method of contacting Dell that is convenient for you.
Back to Contents Page
Back to Contents Page
Setting Up Your Monitor
Dell™ U2410 Flat Panel Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1200 again.
NOTE: If you are unable to set the resolution to 1920 x 1200, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions. Back to Contents Page
Back to Contents Page
Setting Up Your Monitor
Dell™ U2410 Flat Panel Monitor If you have non Dell™ desktop, portable computer, or graphic card
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1200 again.
NOTE: If you are unable to set the resolution to 1920 x 1200, please contact the manufacturer of your computer or consider purchasing a graphics
adapter that will support the video resolution of 1920 x 1200. Back to Contents Page
Back to Contents Page
Operating the Monitor
Dell™ U2410 Flat Panel Monitor User's Guide
Using the Front Panel Controls
Using the On-Screen Display (OSD) Menu
Setting the Maximum Resolution
Using the Dell Soundbar (Optional)
Using the Tilt, Swivel and Vertical Extension
Rotating the monitor
Adjusting the Rotation Display Settings of Your System
Using the Front Panel
Use the buttons on the front of the monitor to adjust the image settings. 1~5 are capacitive touch sensor keys, activated by placing the finger on the Blue LED
button.
1-3
Shortcut keys
Use this key for direct access to the control menu that you define in the personalize menu.
For example, use the second shortcut key to activate Brightness/Contrast adjustment.
*The default settings are Preset Modes Select, Brightness/Contrast Select and Input Source Select. 1
Use this button to select different image modes on your monitor.
Preset Modes Select
2
Use this button for direct access to the "Brightness/Contrast" control menu.
Brightness/Contrast
3 Use Input Source Select button to select between different video signals that may be connected to your monitor.
Input Source Select
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VGA input
DVI-D 1 input
DVI-D 2 input
DisplayPort input
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HDMI input
Component video input
Composite video input
Displays the source selection bar. Touch
source you want.
and
buttons to move between the setting options and Touch
to select the input
If VGA or DVI-D or DisplayPort or HDMI input is selected and all VGA and DVI-D and DisplayPort and HDMI cables are not connected, a
floating dialog box as shown below appears.
or
or
or
If either Composite, or Component input is selected and the cables are not connected or the video source is turned off, the screen does
not have an image. If any button is Touched (except power button), the monitor displays the following message:
or
4
Use this key to open the on-screen display (OSD). See Using the OSD Menu.
OSD Menu
5
Use this key to exit the OSD menu.
Exit
6
Use the power button to turn the monitor on and off. Power button
(with power light indicator)
The Blue LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.
Using the OSD Menu
NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves the changes. The changes are also saved if you change the settings and then wait for the
OSD menu to disappear.
1. Touch
to launch the OSD menu and display the main menu.
Main Menu for Analog (VGA) Input
Or
Main Menu for non Analog (non VGA) Input
NOTE: Auto Adjust is only available when you are using the analog (VGA) connector.
2. Touch the
and
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the
table for a complete list of all the options available for the monitor.
3. Touch the
button once to activate the highlighted option. 4. Touch
and
button to select the desired parameter.
5. Touch
to enter the slide bar and then use the and
buttons, according to the indicators on the menu, to make your changes.
6. Touch
return to the main menu or
to exit the OSD menu.
Icon
Menu and Submenus
Description
Brightness/Contrast
Allows you to adjust the brightness and contrast.
Brightness
Brightness adjusts the luminance of the backlight.
Touch the
Contrast
button to increase brightness and Touch the button to decrease brightness (min 0 ~ max 100).
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Touch the
button to increase contrast and Touch the
button to decrease contrast (min 0 ~ max 100).
The Contrast function adjusts the degree of difference between the darkest and lightest areas on the monitor screen.
Back
Touch
to go back to the main menu.
Auto Adjust
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with you
NOTE: In most cases, Auto Adjust produces the best image for your configuration. This option is only available when you are using the analo
connector.
Input Source
The Input Source menu is to select between different video signals that may be connected to your monitor.
Scan Sources
VGA
Scan for Sources, touch
to scan for available input signals.
Select VGA input when you are using the analog (VGA) connector. Touch
to select the VGA input source.
DVI-D 1 & 2
Select DVI-D input when you are using the Digital (DVI) connector. Touch
to select the DVI input source.
DisplayPort
Select DisplayPort input when you are using DisplayPort connector. Touch
HDMI
Component
Composite
Select HDMI input when you are using HDMI connector. Touch
to select the DisplayPort input source. to select the HDMI input source. Select Component input when you are using component video connector. Touch
Select Composite input when you are using composite video connector. Touch
to select the component input source.
to select the composite input source.
Back
Touch
to go back to the main menu.
Color Settings
Allows you to set the image mode and color format.
Image mode submenu for VGA/DVI-D input(when DVI-D input, Auto Adjust is non-available)
Image mode submenu
or
NOTE: Image modes are different between the VGA/DVI-D and Video inputs.
Input Color Format
Gamma
Mode Selection
Preset modes
Choose the RGB option if monitor is connected to a computer or a DVD using a VGA or DVI cable. Choose the YPbPr option if monitor is connec
output setting is not RGB.
Allows you to set the color mode to PC or MAC.
Allows you to set the display mode to Graphics or Video. If your computer is connected to your monitor, choose Graphics. If a DVD, STB, or VC
VGA/DVI-D1/ DVD-D2/HDMI/DP input
Standard
Multimedia
Mode suitable for desktop applications.
Mode for multimedia applications, eg video playback.
Game
Mode suitable for gaming applications. Use this mode for minimal input lag.
Warm
Select warm mode to obtain a red tint. This color setting is typically used for color-intensive applications (photograph image editing, multimed
Cool
Select cool mode to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets, programming, text edito
Adobe RGB
sRGB
Custom Color
This mode is compatible with Adobe RGB (96 % coverage).
Emulates 72 % NTSC color.
This mode allows users to have full control of the monitor's advance 6-axis color adjustments.
Use the
or
button to select the Gain, Offset, Hue, Saturation.
Gain: Select it to adjust input RGB signal gain level (default value are 100).
Offset: Select it to adjust RGB black-level offset value (default value are 50) to control your monitor base color.
Hue: Select it to adjust RGBCMY hue value individually.
Saturation: Select it to adjust RGBCMY saturation value individually.
Image mode submenu for Video input
Video input
Movie
Game
Nature
xvMode
Hue
Mode suitable for movie playback.
Mode suitable for game applications.
Mode suitable for nature scenes.
Mode suitable for xvYCC compliance source.
This feature can make the video image color shift from green to purple. Use this feature to adjust the skin tone. Use
increases the green hue in the image
increases the purple hue in the image
NOTE: Hue adjustment is only available for video input.
Saturation
Allows you to adjust the color saturation of the video image. Use
or
button to adjust the saturation from '0' to '100'
makes video image looks monochrome
makes video image looks colorful
NOTE: Saturation adjustment is only available for video input.
Reset Color Settings
Returns your monitor color settings to those that were set at the time of manufacture.
Back
Display Settings
Touch
to go back to the main menu.
Use the Display Settings to adjust image.
Wide Mode
Adjusts the image ratio as 1:1, Aspect or full screen.
NOTE: Wide Mode adjustment is not required at optimal preset resolution 1920 x 1200.
Horizontal Position
Use the
and
buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).
Vertical Position
Use the
and
buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
Sharpness
Noise Reduction
Zoom
This feature can make the image look sharper or softer. Use
Use the Zoom function to zoom in to specific area of interest.
and
keys to zoom in and out.
The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference.
Use the
Phase
to adjust the sharpness from '0' to '100' .
Improve the motion picture quality by reducing noise on image edge.
Using the
Pixel Clock
or
and
buttons to adjust for best image quality.
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), agai
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.
Dynamic Contrast
Display Info
Reset Display Settings
Back
Allows you to increase the level of contrast to provide sharper and more detailed image quality. Displays the monitor's current settings.
Select this option to restore default display settings.
Touch
to go back to the main menu.
PIP Settings
This function brings up a window displaying image from another input source.
PIP/PBP submenu when PIP/PBP OFF (main source is VGA/DVI-D input) PIP/PBP submenu when PIP
or PIP/PBP submenu when PIP/PBP ON (main source is VGA/DVI-D input) PIP/PBP submenu when PIP
or
NOTE: When using DVI source, the Auto adjustment is not available.
PIP Mode
There are two modes: Picture in Picture (PIP) and Picture by Picture (PBP)
Use
and to browse and to select "Off", "PIP" or "PBP".
When PIP/PBP is activated, select "Swap" to exchange the input source for the main screen and PIP/PBP window.
When PIP/PBP activated
PIP Source
Select an input signal for PIP/PBP. (VGA/DVI-D 1/DVI-D 2/DP (DisplayPort)/HDMI/Composite/Component)
Use
Size
to select.
and to browse and to select.
Select PIP window position.
Use
Contrast
to browse and Select PIP window size.
Use
Position
and and to browse and to select.
Adjust the contrast level of the picture in PIP/PBP Mode.
reduces the contrast
increases the contrast
Hue
This function shifts the color of PIP/PBP image to green or purple. This is used to adjust for desired flesh tone color.
shifts image color towards green
shifts image color towards purple
Saturation
Adjust the color saturation of PIP/PBP image.
makes the image look more monochrome
makes the image look more colorful
Back
Touch
to go back to the main menu.
Other Settings
Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, an
Language
Menu Transparency
Language option to set the OSD display to one of eight languages (English, Espanol, Francais, Deutsch, Japanese,Brazilian Portuguese,Simp
Allows you to adjust the OSD background from opaque to transparent.
Menu Timer OSD Hold Time: Sets the length of time the OSD will remain active after the last time you Touched a button.
Use the
and
buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
Menu Lock Controls user access to adjustments. When lock, no user adjustments are allowed. All buttons are locked. To unlock, touch the Exit button (
button) for 15 sec.
NOTE: Menu lock can also be activated by touching the Exit button (located above power button) for 15 sec. Touch the Exit button for 15 se
Menu Rotation Rotates the OSD by 90 degrees counter-clockwise. Your can adjust the menu according to your rotating your monitor
NOTE: Menu Rotation is not available when PIP/PBP is on.
Button Sound The monitor beeps everytime a new option is selected in the menu. This button enables or disables the sound.
Power Save Audio Turns the Audio Power on or off during power save mode.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via softw
can disable this feature by selecting "Disable".
Enable this feature for best user experience and optimum performance of your monitor.
LCD Conditioning If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD Conditioning
several hours. Severe cases of image retention are known as burn-in, the LCD Conditioning feature does not remove burn
Factory Reset Reset all OSD settings to the factory preset values.
Back Touch
to go back to the main menu.
Personalize
There are three shortcut keys on the front panel. Select one control menu for each shortcut key to allow direct access.
OSD Warning Messages
When the monitor does not support a particular resolution mode you will see the following message :
or
or
or
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 X 1200.
When monitor enters Power Save mode, the following message appears : or
or
Activate the computer and wake up the monitor to gain access to the OSD.
If you Touch any button other than the power button one of the following messages will appear depending on the selected input:
VGA/DVI-D/HDMI/DisplayPort input
or
or
Video Input
or
In PIP mode, when the monitor does not sense the selected second signal input, one of the following messages will appear depending upon the selected input
as long as the OSD screen is closed.
1. VGA 2. DVI-D 1
3. DVI-D 2
4. HDMI or
or 5. DisplayPort
6. Composite
or
or
7. Component
or
If either VGA, DVI-D, HDMI or DisplayPort input is selected and all VGA, DVI-D, HDMI and DisplayPort cables are not connected, a floating dialog box as shown below appears.
or
or
or NOTE: When there is no valid input signal and the monitor is switch off and on, any active PIP/PBP window will disappear. Please enter PIP/PBP submenu to bring back the PIP
window.
See Solving Problems for more information.
Setting the Maximum Resolution
1.
2.
3.
4.
Right-click on the desktop and select Properties.
Select the Settings tab.
Set the screen resolution to 1920 x 1200.
Click OK.
If you do not see 1920 x 1200 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following
procedures.
If you have a Dell desktop or portable computer:
¡
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
¡
¡
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
Using the Dell Soundbar (Optional)
The Dell Soundbar is a stereo two channel system adaptable to mount on Dell flat panel displays. The Soundbar has a rotary volume and on/off control to
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.
1
Attach Mechanism
2
Headphone Jacks
3
Power Indicator
4
Power/Volume Control
Using the Tilt, Swivel and Vertical Extension
Tilt/Swivel
With the built-in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle.
NOTE: Stand is NOT attached when the monitor is shipped from the factory.
Vertical Extension
Stand extends vertically up to 100 mm + 5 mm. Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of
the monitor.
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to support.dell.com and see the Download section for Video Drivers for latest driver
updates.
NOTE: When in Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming etc.).
When in Portrait View Mode, PIP/PBP is not available.
Adjusting the Rotation Display Settings of Your System
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of Your System.
NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.
To adjust the Rotation Display Settings:
1.
2.
3.
Right-click on the desktop and click Properties.
Select the Settings tab and click Advanced.
If you have an ATI graphics card, select the Rotation tab and set the preferred rotation.
If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.
If you have an Intel graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly, go to support.dell.com and download the latest driver for your graphics card. Back to Contents Page
Back to Contents Page
Setting Up Your Monitor
Dell™ U2410 Flat Panel Monitor Important instructions to set the display resolution to 1920 x 1200 (Maximum)
For optimal display performance while using the Microsoft® Windows® operating systems, set the display resolution to 1920 x 1200 pixels by performing the
following steps:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1920 x 1200.
4. Click OK.
If you do not see 1920 x 1200 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided directions:
1: If you have a Dell™ desktop or a Dell™ portable computer with internet access.
2: If you have non Dell™ desktop, portable computer, or graphic card.
Back to Contents Page
Dell™ U2410 Flat Panel Monitor User's Guide
Important instructions to set the display resolution to 1920 x 1200 (Maximum)
Information in this document is subject to change without notice.
© 2009-2011 Dell Inc. All rights reserved.
Reproduction of these materails in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, are trademarks of Dell Inc; Microsoft and Windows either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries. Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
M o d el U2410f
May 2011 Rev. A06
Back to Contents Page
Setting Up the Monitor
Dell™ U2410 Flat Panel Monitor User's Guide
Attaching the Stand
Connecting the Monitor
Organizing Your Cables
Attaching the Soundbar (optional)
Attaching the Stand
NOTE: The stand is detached when the monitor is shipped from the factory.
To attach the monitor stand:
1.
2.
3.
Remove the cover and place the monitor on it.
Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
Press the stand till it snaps into its place.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the safety instructions.
NOTE: USB uplink cable connection enables USB ports and card reader on the monitor to work. To connect your monitor to the computer perform the following steps/instructions:
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Turn off your computer and disconnect the power cable.
Connect the USB uplink cable.
Connect either the white (digital DVI-D) display connector cable, the blue (analog VGA) display connector cable, or the black DisplayPort cable to the
corresponding video port on the back of your computer. Do not use all the cables on the same computer. Use all the cables only when they are
connected to different computers with appropriate video systems. Connecting the White DVI Cable and USB uplink cable
NOTE: Your monitor supports two DVI ports. You can either choose DVI-D 1 or DVI-D 2 via input source on
the OSD menu using Input source select.
Connecting the Blue VGA Cable and USB uplink cable
Connecting the Black DisplayPort Cable and USB uplink cable
NOTE: The graphics are used for the purpose of illustration only. Appearance of the the computer may vary.
After you have completed connecting the DVI/VGA/DisplayPort cable, follow the procedure below to complete setting up your monitor:
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Plug the power cables for your computer and monitor into a nearby outlet.
Turn on the monitor and the computer. Then change the input souce via the OSD Menu Input Source Select from VGA or DVI input to DisplayPort input.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
Use the cable management slot on the monitor stand to organize the cables.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to
neatly organize all cables as shown above.
Attaching the Soundbar(Optional)
1
Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2
Slide the Soundbar to the left until it snaps into place.
3
Connect the Soundbar with the DC power connector.
4
Insert the mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
CAUTION: Do not use with any device other than Dell Soundbar
NOTE: Monitor DC power connector +12 V DC output is for Dell Soundbar, that does not have built-in AC adapter, eg Dell AX510.
Back to Contents Page
Back to Contents Page
Solving Problems
Dell™ U2410 Flat Panel Monitor User's Guide Monitor Specific Troubleshooting
Built-in Diagnostics
Common Problems
Video Problems
Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Troubleshooting the Dell™ Soundbar (Optional) Card Reader Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
Troubleshooting Your Monitor
Self-Test Feature Check (STFC)
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1.
2.
3.
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll
through the screen.
or
or
4.
5.
This box also appears during normal system operation if the video cable becomes disconnected or damaged.
Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is
functioning properly.
NOTE: Self-test feature check is not available for Composite, and Component video modes.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1.
2.
3.
Ensure that the screen is clean (no dust particles on the surface of the screen).
Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
Press and hold the first and fourth buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.
4.
5.
6.
7.
Carefully inspect the screen for abnormalities.
Press the fourth button on the front panel again. The color of the screen changes to red.
Inspect the display for any abnormalities.
Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.
The test is complete when the white screen appears. To exit, press the fourth button again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
OSD Warning Messages
For OSD-related issues, see OSD Warning Messages.
Common Problems
The following table contains general information about common monitor problems you might encounter.
Common Symptoms
No Video/Power LED off
What You Experience
No picture
Possible Solutions
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No Video/Power LED on
No picture or no brightness
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Poor Focus
Picture is fuzzy, blurry, or ghosting
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Shaky/Jittery Video
Wavy picture or fine movement
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Missing Pixels
LCD screen has spots
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Ensure that the video cable connecting the monitor and the computer is properly connected
and secure.
Verify that the power outlet is functioning properly using any other electrical equipment.
Ensure that the power button is depressed fully.
Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Touch button 5 located above the power button, ensure that the correct input source is
selected via the Input Source Select menu.
Run the built-in diagnostics.
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio (16:10).
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.
Stuck-on Pixels
LCD screen has bright spots
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Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.
Brightness Problems
Picture too dim or too bright
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Geometric Distortion
Screen not centered correctly
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Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
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Adjust brightness & contrast controls via OSD.
NOTE: When using 'DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines
Screen has one or more lines
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Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self
mode.
Check for bent or broken pins in the video cable connector.
NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization Problems
Screen is scrambled or appears torn
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Safety-Related Issues
Visible signs of smoke or sparks
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Intermittent Problems
Monitor malfunctions on & off
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Missing Color
Picture missing color
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Wrong Color
Picture color not good
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Image retention from a static image left on the monitor for a long period of time
Faint shadow from the static image
displayed appears on the screen
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Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if scrambled screen appears in self
test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.
Do not perform any troubleshooting steps.
Contact Dell immediately.
Ensure that the video cable connecting the monitor to the computer is connected properly
and is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in
self-test mode.
Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is connected properly
and is secure.
Check for bent or broken pins in the video cable connector.
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending
to the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Use the Power Management feature to turn off the monitor at all times when not in use
more information, see Power Management Modes).
Alternatively, use a dynamically changing screensaver.
Video Problems
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Video
No signal indicator is displayed
l
Check Video Input Selection
¡ Composite: Yellow colored RCA jack
¡ Component: Red, Blue, Green colored RCA jacks Low Quality DVD playback
Picture not crisp and some color distortion
l
Check DVD connection
¡ Composite gives good picture
¡ Component: Red, Blue, Green colored RCA jacks
Blinking Video
Video is blinking or discontinuous
l
Check DVD connection
¡ Composite gives good picture
¡ Component: Red, Blue, Green colored RCA jacks l
Check if DVD player is HDCP compliant.
¡ Some non-compliant players may exhibit blinking video and others will display a
raster screen.
Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
Screen image is too small
Image is centered on screen, but does not
fill entire viewing area
POSSIBLE SOLUTIONS
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Perform monitor reset on "Factory Reset".
Cannot adjust the monitor with
the buttons on the front panel
OSD does not appear on the screen
l
Turn the monitor off and unplug the power cord and then plug back and power on.
The monitor will not go into
No picture, the LED light is blue. When
l
Move mouse or hit any key on the keyboard on the computer or activate video player, then
power saving mode.
press "+", "-" or "Menu" key, the message
" No Composite input signal " or " No
Component input signal " will appear.
No Input Signal when you press
the controls.
No picture, the LED light is blue. When you
press "+", "-" or "Menu" key, the message
" No Composite input signal " or " No
Component input signal " will appear.
access the OSD to set Audio to "off " state.
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The monitor will not fill the entire
screen.
The picture can't fill the height or width of
the screen.
l
Check the signal source Make sure the Computer is not in power saving by moving the
mouse or pressing any key on the keyboard.
Check to make sure Video Source to Composite or Component is powered and playing
video media.
Check whether the signal cable is plugged in and seated properly. Re-plug the signal cable
if necessary.
Re-boot the computer or video player.
Due to the non-standard formats of DVDs, the monitor may not show the full screen
pictures.
NOTE: When choosing DVI-D, DisplayPort, HDMI, Composite or Component video, Auto Adjust function is not available.
Universal Serial Bus (USB) Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
USB interface is not working
USB peripherals are not working
POSSIBLE SOLUTIONS
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High Speed USB 2.0 interface is
slow.
High Speed USB 2.0 peripherals working
slowly or not at all.
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Check that your monitor is powered ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector). Switch off and then turn on the monitor again.
Reboot the computer.
Check that your computer is USB 2.0 capable.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector). Reboot the computer.
Troubleshooting the Dell™ Soundbar
COMMON SYMPTOMS
No Sound
WHAT YOU EXPERIENCE
No power to Soundbar - the power
indicator is off.
(built-in DC power supply. i.e. U2410)
POSSIBLE SOLUTIONS
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No Sound
Soundbar has power - power indicator is
on.
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Distorted Sound
Computer's sound card is used as the
audio source.
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Distorted Sound
Other audio source is used.
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Unbalanced Sound Output
Sound from only one side of Soundbar
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Low Volume
Volume is too low.
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Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (blue LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the monitor.
Confirm that the monitor has power.
If the monitor has no power, see Monitor Specific Troubleshooting for monitor common
problem.
Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or
audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
Troubleshooting the Card Reader CAUTION: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media.
Problem
Cause
Solution
Drive letter is not assigned.
(Windows® XP only)
Conflict with network drive letter.
A. Right-click My Computer on the desktop, and then click Manage. Under Computer Management
click Desk Management.
B. In the list of drives in the right panel, right-click Removable Device and then click
Letter and Paths.
C. Click Change, and in the drop-down box, specify a drive letter for the Removable Device
choosing one that is not assigned to the mapped network drives.
D. Click OK, ... then click OK again
Drive letter is assigned, but
the media is not accessible
The media has been ejected
during writing or erasing.
The media needs reformatting.
Right-click the drive in Explorer and choose Format from the resulting menu.
Displays the error message, "Error copying
file or folder."
Reinsert the media and write or erase again.
Displays the error message, "Cannot write
folder (folder name) or file (file name),"
during writing, or, "Cannot remove folder
(folder name) or file(file name),". While
erasing, you cannot write or erase in the
same folder or file name.
Despite the disappearance
of the pop-up window, the
media has been ejected
while the LED was blinking.
Cannot format or write on
the media.
Card reader is not working
Although the pop-up window disappears
during writing, if you eject your media while
the LED is still blinking, then you cannot
complete your action on the media.
Format the media for writing or erasing the same folder or file name.
Format the media for writing or erasing the same folder or file name.
Write protect switch is enabled.
Verify that the write- protect switch of the media is unlocked.
USB interface is not working.
Check that your monitor is powered on.
Reconnect the upstream cable from your computer to the monitor.
Reinsert the media.
Switch off and then turn on the monitor again.
Reboot the computer.
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