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Appendix
Dell™ XPS™ 720 Owner's Manual
Specifications
System Setup
Clearing Forgotten Passwords
Clearing CMOS Settings
Cleaning Your Computer
FCC Notices (U.S. Only)
Contacting Dell
Specifications
Processor
Processor type
Intel® Core™ 2 Duo (dual-core
processor)
Intel® Core™ 2 Extreme (dual-core
processor)
Intel® Core™ 2 Extreme (quad-core
processor)
Cache
at least 1 MB
Memory
Type
800, and 667-MHz DDR2 unbuffered
SDRAM; SLI memory
Memory connectors
four
Memory capacities
512 MB, 1 GB, or 2 GB non-ECC
Minimum memory
1 GB
Maximum memory
8 GB
NOTE: See Addressing Memory
Configurations to verify the amount of
memory available to the operating
system.
Computer Information
Chipset
NVIDIA nForce 680i SLI
Northbridge
C55XE
Southbridge
MCP55PXE
DMA channels
five
Interrupt levels
24
BIOS chip (NVRAM)
4 Mb
NIC
integrated network interface capable of
10/100/1000 communication
Video
Type
PCI Express
Audio
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HDA 7.1 channel
Expansion Bus
Bus type
PCI Express x1 and x16
PCI 32-bit
PCI (SLOT3, SLOT5, SLOT6)
Connector
three
Connector size
124 pins
Connector data width
(maximum)
32 bits
Bus speed
33 MHz
PCI Express (SLOT1)
NOTE: If a graphics card is installed in
each of the PCI Express x16 card slots
in the dual-graphics configuration, the
PCI Express x1 card slot is not
accessible for use.
Connector
one x1
Connector size
36 pins
Connector data width
(maximum)
1 PCI Express lane
Bus throughput
x1 slot bidirectional speed — 2.5 Gbps
PCI Express (SLOT7)
Connector
one x16
Connector size
164 pins
Connector data width
(maximum)
8 PCI Express lanes
Bus throughput
x16 slot bidirectional speed — 20 Gbps
PCI Express (SLOT2, SLOT4)
Connector
two x16
Connector size
164 pins
Connector data width
(maximum)
16 PCI Express lanes
Bus throughput
x16 slot bidirectional speed — 40 Gbps
Drives
Available devices
Serial ATA drive, floppy drive,
memory devices, Blu-ray™ Disc
drive, DVD drive, DVD-RW drive,
CD-RW/DVD combo drive, and
media card reader
Externally accessible:
two 3.5-inch drive bays
four 5.25-inch drive bays
Internally accessible:
four 3.5-inch drive bays for hard drives
Connectors
External connectors:
IEEE 1394
front and back-panel 6-pin serial
connectors
Network adapter
RJ45 connector
PS/2 (keyboard and mouse)
two 6-pin mini-DIN
USB
two front-panel, six back-panel, and
two internal USB 2.0–compliant
connectors
System board connectors:
IDE drive
one 40-pin connector
Serial ATA
six 7-pin connectors
Floppy drive
34-pin connector
Fan
three 5-pin connectors
Liquid cooling (optional)
one 12-pin connector
PCI
three 124-pin connectors
PCI Express x1
36-pin connector
PCI Express x16 (SLOT7); card
length up to 17.8 cm (7 inches
only)
164-pin connector
PCI Express x16
three 164-pin connectors
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Controls and Lights
Power control
push button
Power light
green light — Blinking green in sleep
state; solid green for power-on state.
amber light — Blinking amber indicates
a problem with an installed device;
solid amber indicates an internal power
problem.
Hard-drive access light
green
Network activity light (front panel)
solid green indicates network
connection
Link integrity light (on integrated
network adapter)
green light — A good connection exists
between a 10-Mbps network and the
computer.
orange light — A good connection exists
between a 100-Mbps network and the
computer.
yellow light — A good connection exists
between a 1-GB (1000-Mbps) network
and the computer.
off (no light) — The computer is not
detecting a physical connection to the
network.
Activity light (on integrated network
adapter)
yellow blinking light when there is
activity on the network; if there is not
any network activity, the light will be
off
Diagnostic lights
four lights on the front panel (see
Diagnostic Lights)
Standby power light
AUXPWR on the system board
Front panel LEDs
eight multi-colored LEDs provide
illumination for the front of the
computer
NOTE: The color of the front panel
LEDs can be adjusted in system setup
(see System Setup).
Back panel LEDs
two multi-colored lights provide
illumination for the I/O panel on the
back of the computer
NOTE: The color of the back panel
LEDs can be adjusted in system setup
(see System Setup).
Power
DC power supply:
CAUTION: To reduce the risk of fire,
electric shock, or injury, do not
overload an electrical outlet, power
strip, or convenience receptacle.
The total ampere rating of all
products plugged into an electrical
outlet, power strip, or other
receptacle should not exceed 80
percent of the branch circuit rating.
Wattage
750 W or
1 KW
Voltage (see the safety
instructions located in the
Product Information Guide)
auto-sensing power supply—90 V to
265 V at 50/60 Hz
Backup battery
3-V CR2032 lithium coin cell
Physical
Height
Without stand
55.5 cm (21.9 inches)
With stand
57.2 cm (22.5 inches)
Without stand
21.9 cm (8.6 inches)
With stand
35.6 cm (14.0 inches)
Width
Depth
59.4 cm (23.4 inches)
Weight
Typical configuration
21.7 kg (47.8 lb)
Maximum configuration
25.6 kg (56.4 lb)
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Environmental
Temperature:
Operating
10° to 35°C (50° to 95°F)
Storage
–40° to 65°C (–40° to 149°F)
Relative humidity
20% to 80% (noncondensing)
Maximum vibration:
Operating
0.25 G at 3 to 200 Hz at 0.5 octave/min
Storage
0.5 G at 3 to 200 Hz at 1 octave/min
Maximum shock:
Operating
bottom half-sine pulse with a change in
velocity of 20 inches/sec (50.8 cm/sec)
Storage
27-G faired square wave with a velocity
change of 200 inches/sec (508 cm/sec)
Altitude:
Operating
–15.2 to 3048 m (–50 to 10,000 ft)
Storage
–15.2 to 10,668 m (–50 to 35,000 ft)
System Setup
Overview
Use system setup as follows:
To change the system configuration information after you add, change, or remove any hardware in your
computer
To set or change a user-selectable option such as the user password
To read the current amount of memory or set the type of hard drive installed
Before you use system setup, it is recommended that you write down the system setup screen information for future
reference.
NOTICE: Do not change the settings in system setup unless you are an expert computer user. Certain changes
can cause your computer to work incorrectly.
Entering System Setup
1. Turn on (or restart) your computer.
2. When the DELL logo appears, press <F2> immediately.
NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To
avoid possible keyboard failure, press and release <F2> in even intervals until the system setup screen appears.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft®
Windows® desktop, then shut down your computer and try again.
System Setup Screens
The system setup screen displays current or changeable configuration information for your computer. Information on
the screen is divided into three areas: the options list, the active options field, and key functions.
Options List — This field appears on
the left side of the system setup
window. The field is a scrollable list
containing features that define the
configuration of your computer,
including installed hardware, power
conservation, and security features.
Options Field — This field appears on
the right side of the system setup
window and contains information about
each option listed in the Options List.
In this field you can view information
about your computer and make
changes to your current settings.
Scroll up and down the list with the upand down-arrow keys. As an option is
highlighted, the Options Field displays
more information about that option and
the option's current and available
settings.
Press the left- and right-arrow keys to
highlight an option. Press <Enter> to
make that selection active and return to
the Options List.
NOTE: Not all settings listed in the
Options Field are changeable.
Key Functions — This field appears
below the Options Field and lists keys
and their functions within the active
system setup field.
System Setup Options
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NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or
may not appear exactly as listed.
System
System Info
Lists system information, such as the
computer name, the BIOS version
number and date, the system service
tag, express service code and asset tag,
and other system-specific information.
Processor Info
Identifies the processor type, clock
speed, bus speed, L2 cache, L3 cache,
ID, and whether the processor is
multiple core capable, supports HyperThreading and supports 64-bit
technology.
Memory Info
Identifies the memory type, speed, and
channel mode (dual or single) by DIMM
slot location.
PCI Info
Indicates the expansion card type by
slot location.
Date/Time
Displays current date and time settings.
Boot Sequence
The computer attempts to boot from
the sequence of devices specified in this
list.
NOTE: If you insert a boot device and
restart the computer, this option
appears in the system setup menu. To
boot from a USB memory device, for
example, select the USB device and
move it so that it becomes the first
device in the boot sequence.
Drives
Diskette Drive
(Internal default)
Enables and disables the floppy drive
attached to the DSKT connector on the
system board and sets read
permissions for the drive.
Off — All floppy drives are
disabled.
USB — USB floppy drives are
enabled
Internal — The integrated
floppy drive is enabled.
Read Only — The integrated
floppy drive is enabled with readonly access.
NOTE: Operating systems with USB
support will recognize USB floppy drives
regardless of this setting.
SATA Drives 0 through 5
(On default)
Enables or disables drives attached to
the SATA connectors on the system
board.
PATA Drives 0 through 1
(On default)
Enables or disables drives attached to
the ATA connectors on the system
board, and lists the controller details.
SMART Reporting
(Off default)
Off — A device attached to the
interface is not usable.
On — A device attached to the
interface is usable.
RAID On - A device attached to
the interface is configured for
RAID (see About Your RAID
Configuration).
Off — A device attached to the
interface is not usable.
On — A device attached to the
interface is usable.
Determines whether hard-drive errors
for internal drives are reported during
system startup.
Off — Errors are not reported.
On — Errors are reported.
Onboard Devices
Integrated NIC
Enables or disables the integrated
network interface controller (NIC).
(On default)
Off — The integrated NIC is
disabled.
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On — The integrated NIC is
enabled.
On w/PXE — The integrated
NIC is on (with PXE enabled).
NOTE: PXE is required only if you are
booting to an operating system located
on another computer. If a boot routine
is not available from the remote
system, the computer attempts to boot
from the next device listed in the boot
sequence.
Integrated Audio
Enables or disables the onboard audio
controller.
(On default)
USB Controller
Off — Integrated audio is
disabled.
On — Integrated audio is
enabled.
Enables or disables the internal USB
controller.
(On default)
Off — The USB controller is
disabled.
On — The USB controller is
enabled.
No Boot — The USB controller is
enabled; however, the BIOS will
not recognize USB storage
devices.
NOTE: Operating systems with USB
support will recognize USB storage
devices regardless of the No Boot
setting.
1394 Controller
Enables or disables the integrated IEEE
1394 controller.
(On default)
PS/2 Mouse Port
Off — The 1394 controller is
disabled.
On — The 1394 controller is
enabled.
Enables or disables the onboard PS/2compatible mouse controller.
(On default)
Off — The PS/2 legacy mouse
port is disabled.
On — The PS/2 legacy mouse
port is enabled.
LED Control
Front Upper LED
Adjusts the color of the upper front
panel LEDs (see Front and Back View of
the Computer).
Front Lower LED
Adjusts the color of the lower front
panel LEDs (see Front and Back View of
the Computer).
Rear Panel LED
Adjusts the color of the rear panel LEDs
(see Front and Back View of the Computer).
LED Intensity
Adjusts the intensity for the color of the
upper and lower front panel LEDs and
the rear panel LEDs.
Performance
Multiple CPU Core
Specifies whether the processor has
more than one core enabled.
(On default)
Off — Multiple CPU core
technology is disabled.
On — Multiple CPU core
technology is enabled.
NOTE: The performance of some
applications may improve with an
additional core enabled.
Advanced
Displays processor type and current
BIOS settings for processor clock
speed, processor multiplier, front side
bus (FSB) clock, and CPU core voltage.
These settings may have been set by
performance tuning applications or may
change depending on settings in
performance applications that you have
installed.
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For systems with Intel Extreme
processors, the following fields are
adjustable through the BIOS:
Processor Clock Speed: Adjusts
the multiplier of the processor.
For processors that cannot be
overclocked, this field reports the
current settings and cannot be
changed.
Performance Application
Support: Enables software
applications to display and
modify key system parameters to
tune system performance. These
applications are not installed or
supported by Dell. The default is
Off.
NOTE: To enable overclocking of other
system components, you first need to
enable the Performance Application
Support option in BIOS and then
download an application like NVIDIA
nTune version 5.0 or higher.
NOTE: Pressing <Alt><F> returns your
system to the factory defaults including
RAID settings.
SpeedStep
(Off default)
Specifies whether Enhanced Intel
SpeedStep® technology is enabled for
all supported processors in the system.
Virtualization
(Off default)
Specifies whether a virtual machine
monitor (VMM) can utilize the additional
hardware capabilities provided by Intel
Virtualization Technology
HDD Acoustic Mode
Off — Disable Enhanced
SpeedStep technology
On — Enable Enhanced
SpeedStep technology
Off — Disable Virtualization
Technology
On — Enable Virtualization
Technology
Determines the acoustic mode at which
the hard drive operates.
(Bypass default)
Bypass — Do nothing (needed
for older drives).
Quiet — The hard drive operates
at a slower, but quieter speed.
Suggested — Allow the hard
drive manufacturer to select the
mode.
Performance — The hard drive
operates at a faster, but possibly
noisier speed.
NOTE: Switching to performance mode
may cause an increase in noise
produced by the drive, but does not
affect the drive's performance.
NOTE: Changing the acoustics setting
does not alter your hard drive image.
Security
Admin Password
(Not Set default)
System Password
Used to prohibit an unauthorized user
from changing any configuration
settings in the system setup.
Used to prohibit an unauthorized user
from booting to the operating system.
(Not Set default)
Password Changes
(Unlocked default)
This option locks the system password
field with the administrator (admin)
password.
NOTE: When the system password field
is locked, you can no longer disable
password security by pressing
<Ctrl><Enter> when the computer
starts.
Execute Disable
Enables or disables Execute Disable
Memory Protection technology.
(On default)
Off — Execute Disable Memory
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Protection technology is disabled.
On — Execute Disable Memory
Protection technology is enabled.
Power Management
AC Recovery
(Off default)
Specifies how the computer will behave
when AC power is restored after an AC
power loss.
Auto Power On
Off — The system stays off after
AC power is restored.
On — The system powers on
after AC power is restored.
Last — The system returns to
the previous state after AC power
is restored.
Disables or selects when to
automatically turn on the computer.
(Off default)
Off — Do not use the Auto
Power Time.
Everyday — Turn the computer
on every day at the time set in
Auto Power Time.
Weekdays — Turn the computer
on Monday through Friday at the
time set in Auto Power Time.
NOTE: This feature does not work if
you turn off your computer using a
power strip or surge protector.
Auto Power Time
Specifies the time to automatically turn
on the computer.
Change the time to automatically turn
on the computer by pressing the up- or
down-arrow key to increase or decrease
the numbers, or type the numbers in
the appropriate time field.
NOTE: This feature does not work if
you turn off your computer using a
power strip or surge protector.
Low Power Mode
(Off default)
Specifies how aggressive the system is
at conserving power while in hibernate
mode or turned off.
Suspend Mode
Off — Add more functionality.
On — Conserve more power.
Specifies the power management
suspend mode.
(S3 default)
S1 — The computer resumes
more quickly from sleep mode.
S3 — The computer conserves
more power when not in use
(system memory remains
active).
Maintenance
Service Tag
Displays the system service tag.
SERR Message
Controls the SERR message
mechanism. Some graphics cards
require that the SERR Message
mechanism be disabled.
(On default)
Load Defaults
This setting restores the computer's
factory-installed default settings.
Event Log
Off — Do not use the SERR
message mechanism.
On — Use the SERR message
mechanism.
Cancel — Do not restore factoryinstalled default settings.
Continue — Restore factoryinstalled default settings.
Displays the system event log.
Mark all entries — Mark all
event log entries as read (R).
Clear log — Clear all event log
entries.
NOTE: Once an event log entry is
marked as read (R) that entry cannot
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be marked as unread (U).
POST Behavior
Fastboot
(On default)
Enables or disables the option to speed
up the boot process by skipping some
compatibility tests.
Numlock Key
(On default)
Enables or disables the numerical and
mathematical features of the rightmost
bank of keys on the keyboard.
POST Hotkeys
Off — Do not skip any steps in
the boot process.
On — Boot quickly.
Off — Right keypad keys
function as arrows.
On — Right keypad keys function
as numbers.
Specifies the function keys to display on
the screen when the computer starts.
(Setup & Boot Menu default)
Keyboard Errors
Setup & Boot Menu — Display
both messages (F2=Setup and
F12=Boot Menu).
Setup — Display the setup
message only (F2=Setup).
Boot Menu — Display the
Quickboot message only
(F12=Boot Menu).
None — Neither message is
displayed.
Enables or disables keyboard error
reporting when the computer starts.
(Report default)
Report — Display any keyboard
errors.
Do not report — Do not display
any keyboard errors.
Boot Sequence
This feature allows you to change the boot sequence for the bootable devices installed on your computer.
Option Settings
Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not
bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer
attempts to boot from the next bootable device in the boot sequence.
Hard Drive — The computer attempts to boot from the primary hard drive. If no operating system is on the
drive, the computer attempts to boot from the next bootable device in the boot sequence.
CD Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no
operating system, the computer attempts to boot from the next bootable device in the boot sequence.
USB Flash Device — Insert the memory device into a USB port and restart the computer. When F12 = Boot
Menu appears in the upper-right corner of the screen, press <F12>. The BIOS detects the device and adds the
USB flash option to the boot menu.
NOTE: To boot to a USB device, the device must be bootable. To make sure that your device is bootable, check
the device documentation.
NOTE: An error message is generated only after the computer attempts to boot from every device in the boot
sequence and no operating system is found.
Changing Boot Sequence for the Current Boot
You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell
Diagnostics on the Drivers and Utilities media, but you want the computer to boot from the hard drive when the
diagnostic tests are complete. You can also use this feature to restart your computer to a USB device such as a floppy
drive, memory key, or CD-RW drive.
NOTE: If you are booting to a USB floppy drive, you must first set the floppy drive to OFF in system setup (see
System Setup).
1. If you are booting to a USB device, connect the USB device to a USB connector (see Back View).
2. Turn on (or restart) your computer.
3. When the DELL logo appears, press <F12> immediately.
NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To
avoid possible keyboard failure, press and release <F12> in even intervals until the Boot Device Menu appears.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows
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desktop, then shut down your computer and try again.
4. At the Boot Device Menu, use the up- and down-arrow keys or press the appropriate number on the keyboard
to highlight the device that is to be used for the current boot only, and then press <Enter>.
For example, if you are booting to a USB memory key, highlight USB Flash Device and press <Enter>.
NOTE: To boot to a USB device, the device must be bootable. To make sure that your device is bootable, check
the device documentation.
Changing Boot Sequence for Future Boots
1. Enter system setup (see Entering System Setup).
2. Use the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access the menu.
NOTE: Write down your current boot sequence in case you want to restore it.
3. Press the up- and down-arrow keys to move through the list of devices.
4. Press the spacebar to enable or disable a device (enabled devices have a checkmark).
5. Press plus (+) or minus (–) to move a selected device up or down the list.
Clearing Forgotten Passwords
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: This process erases both the system and setup passwords
1. Follow the procedures in Before You Begin.
2. Remove the computer cover (see Removing the Computer Cover).
3. Locate the 2-pin password jumper (PASSWORD) on the system board (see System Board Components), then
remove the jumper plug and set the plug aside.
4. Close the computer cover.
5. Connect your keyboard and mouse, then connect your computer and monitor to electrical outlets and turn them
on.
6. After the Microsoft® Windows® desktop appears on your computer, turn the computer off:
a. Save and close all open files and exit all open programs.
b. Shut down the operating system:
In Windows XP, click Start→
→ Turn Off Computer→
→ Turn off.
In Windows Vista, click Start
, click the arrow in the lower-right corner of the Start menu as
shown below, and then click Shut Down.
The computer turns off after the operating system shutdown process is complete.
NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the
computer using the operating system, press and hold the power button for 4 seconds.
7. Disconnect the keyboard and mouse, then disconnect the computer and monitor from their electrical outlets.
8. Press the power button on the computer to ground the system board.
9. Open the computer cover (see Removing the Computer Cover).
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NOTICE: The password jumper plug must be reinstalled on the password jumper pins in order to enable the
password feature.
10. Locate the 2-pin password jumper on the system board (see System Board Components), and then reinstall the
jumper plug to enable the password feature.
11. Replace the computer cover (see Replacing the Computer Cover).
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the
computer.
12. Connect your computer and devices to electrical outlets, and then turn them on.
NOTE: In system setup (see Entering System Setup), both system and administrator password options appear as
Not Set. The password feature is enabled but a password is not assigned.
Clearing CMOS Settings
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE: This procedure does not clear or reset system and setup passwords.
1. Follow the procedures in Before You Begin.
2. Remove the computer cover (see Removing the Computer Cover).
3. Locate the password (PASSWORD) and CMOS (RTCRST) jumpers on the system board (see System Board
Components).
4. Remove the password jumper plug, then place the plug on the CMOS jumper pins and wait approximately 5
seconds.
NOTICE: The password jumper plug must be reinstalled on the password jumper pins in order to enable the
password feature.
5. Remove the jumper plug from the CMOS jumper pins, and then reinstall the plug on the password jumper pins to
enable the password feature.
6. Close the computer cover (see Replacing the Computer Cover).
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the
computer.
7. Connect your computer and devices to electrical outlets, and then turn them on.
Cleaning Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
Computer, Keyboard, and Monitor
CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean
your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which
may contain flammable substances.
Use a vacuum cleaner with a brush attachment to gently remove dust from the slots and holes on your computer
and from between the keys on the keyboard.
NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing so may damage the antiglare
coating.
To clean your monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screencleaning tissue or solution suitable for the monitor's antistatic coating.
Wipe the keyboard, computer, and plastic part of the monitor with a soft cleaning cloth moistened with water.
Do not soak the cloth or let water drip inside your computer or keyboard.
Mouse
If your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse:
1. Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball.
2. Wipe the ball with a clean, lint-free cloth.
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3. Blow carefully into the ball cage to dislodge dust and lint.
4. If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl
alcohol.
5. Recenter the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left on the
rollers.
6. Replace the ball and retainer ring, and turn the retainer ring clockwise until it clicks into place.
Floppy Drive
NOTICE: Do not attempt to clean drive heads with a swab. The heads may become misaligned and prevent the
drive from operating.
Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to
remove contaminants that accumulate during normal operation.
CDs and DVDs
NOTICE: Always use compressed air to clean the lens in the optical drive, and follow the instructions that come
with the compressed air. Never touch the lens in the drive.
If you notice problems, such as skipping, with the playback quality of your discs, try cleaning the discs.
1. Hold the disc by its outer edge. You can also touch the inside edge of the center hole.
NOTICE: To prevent damaging the surface, do not wipe in a circular motion around the disc.
2. With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the
center to the outer edge of the disc.
For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial
products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products
for CDs are safe to use on DVDs.
FCC Notices (U.S. Only)
Most Dell computer systems are classified by the Federal Communications Commission (FCC) as Class B digital devices.
To determine which classification applies to your computer system, examine all FCC registration labels located on the
bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of
the labels carries a Class A rating, your entire system is considered to be a Class A digital device. If all labels carry an
FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, (
), your system is considered to
be a Class B digital device.
Once you have determined your system's FCC classification, read the appropriate FCC notice. Note that FCC regulations
provide that changes or modifications not expressly approved by Dell could void your authority to operate this
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Class A
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause harmful
interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case you will be required to correct the interference at your own expense.
Class B
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturer's instruction manual, may cause interference with radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, you are
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
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FCC Identification Information
The following information is provided on the device or devices covered in this document in compliance with FCC
regulations:
Product name: Dell™ XPS™ 720
Model number: DCDO
Company name:
Dell Inc.
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400
Contacting Dell
You can contact Dell through the Internet and by phone:
For support through the web, go to support.dell.com.
For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the
page, or see the web addresses listed in the following table.
For support by e-mail, see the e-mail addresses listed in the following table.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone
number listed for participating countries. If you do not see a telephone number listed that is specific for XPS
computers, you may contact Dell through the support number listed and your call will be routed appropriately.
For support by phone, use the phone numbers and codes provided in the following table. If you need assistance
in determining which codes to use, contact a local or an international operator.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is
subject to change.
Country (City)
International Access
Code Country Code
City Code
Service Type
Online Support
Anguilla
E-mail Address
Technical Support, Customer Service,
Sales
Area Codes,
Local Numbers, and
Toll-Free Numbers
Web and E-mail Address
www.dell.com/ai
la-techsupport@dell.com
toll-free: 800-335-0031
www.dell.com.ag
Online Support
la-techsupport@dell.com
Antigua and Barbuda
Technical Support, Customer Service,
Sales
Aomen
Technical Support
Customer Service (Xiamen, China)
Country Code: 853
Transaction Sales (Xiamen, China)
Online Support
Argentina (Buenos
Aires)
E-mail for Desktops and Portables
E-mail for Servers and EMC® Storage
Products
1-800-805-5924
toll-free: 0800-105
34 160 910
29 693 115
www.dell.com.ar
la-techsupport@dell.com
la_enterprise@dell.com
International Access
Code: 00
Customer Service
toll-free: 0-800-444-0730
Country Code: 54
Technical Support – Dell PowerApp™, Dell
PowerEdge™, Dell PowerConnect™, and
Dell PowerVault™
toll-free: 0-800-222-0154
Technical Support Services
toll-free: 0-800-444-0724
City Code: 11
Sales
0-810-444-3355
www.dell.com.aw
Online Support
la-techsupport@dell.com
Aruba
Technical Support, Customer Service,
Sales
toll-free: 800-1578
support.ap.dell.com
Online Support
support.ap.dell.com/contactus
Australia (Sydney)
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International Access
Code: 0011
Technical Support
Technical Support for XPS computers only
toll-free: 1300 790 877
Country Code: 61
Home and Home Office
toll-free: 1300-655-533
Medium and Large Business
toll-free: 1800-633-559
Small Business, Education, Local
Government
toll-free: 1800-060-889
City Code: 2
Customer Service
toll-free: 1300-662-196
support.euro.dell.com
Online Support
tech_support_central_europe@dell.com
Austria (Vienna)
International Access
Code: 900
Country Code: 43
City Code: 1
Technical Support for XPS computers only
08 20 24 05 30 81
Home/Small Business Sales
08 20 24 05 30 00
Home/Small Business Fax
08 20 24 05 30 49
Home/Small Business Customer Service
08 20 24 05 30 14
Home/Small Business Support
08 20 24 05 30 17
Preferred Accounts/Corporate Customer
Service
08 20 24 05 30 16
Preferred Accounts/Corporate Support
08 20 24 05 30 17
Switchboard
08 20 24 05 30 00
www.dell.com/bs
Online Support
la-techsupport@dell.com
Bahamas
Technical Support, Customer Service,
Sales
toll-free: 1-866-874-3038
www.dell.com/bb
Online Support
la-techsupport@dell.com
Barbados
Technical Support, Customer Service,
Sales
Online Support
Belgium (Brussels)
International Access
Code: 00
1-800-534-3142
support.euro.dell.com
Technical Support for XPS computers only
02 481 92 96
General Support
02 481 92 88
General Support Fax
02 481 92 95
Customer Service
02 713 15 65
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Country Code: 32
City Code: 2
Switchboard
02 481 91 00
www.dell.com/bm
Online Support
la-techsupport@dell.com
Bermuda
Technical Support, Customer Service,
Sales
1-877-890-0751
www.dell.com/bo
Online Support
la-techsupport@dell.com
Bolivia
Technical Support, Customer Service,
Sales
Brazil
International Access
Code: 00
Country Code: 55
www.dell.com/br
Online Support
BR_TechSupport@dell.com
Customer Service and Tech Support
Technical Support Fax
Customer Service Fax
City Code: 51
British Virgin Islands
toll-free: 800-10-0238
Sales
0800 970 3355
51 2104 5470
51 2104 5480
0800 970 3390
Technical Support, Customer Service,
Sales
toll-free: 1-866-278-6820
Technical Support (Penang, Malaysia)
604 633 4966
604 633 3101
Brunei
Customer Service (Penang, Malaysia)
or toll-free: 801 1012
Country Code: 673
604 633 3101
Transaction Sales (Penang, Malaysia)
or toll-free: 801 1012
Online Order Status
Online Support
AutoTech (automated Hardware and
www.dell.ca/ostatus
support.ca.dell.com
toll-free: 1-800-247-9362
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Warranty Support)
Customer Service
Home/Home Office
toll-free: 1-800-847-4096
Small Business
toll-free: 1-800-906-3355
Medium/Large Business, Government,
Education
toll-free: 1-800-387-5757
Hardware Warranty Phone Support
Canada (North York,
Ontario)
XPS Computers Only
toll-free: 1-866-398-8977
Computers for Home/Home Office
toll-free: 1-800-847-4096
International Access
Code: 011
Computers for Small/Medium/Large
Business, Government
toll-free: 1-800-387-5757
Printers, Projectors, Televisions,
Handheld, Digital Jukebox, and Wireless
1-877-335-5767
Sales
Home and Home Office Sales
toll-free: 1-800-999-3355
Small Business
toll-free: 1-800-387-5752
Medium/Large Business, Government
toll-free: 1-800-387-5755
Spare Parts and Extended Service
Online Support
Cayman Islands
Technical Support, Customer Service,
Sales
1 866 440 3355
la-techsupport@dell.com
1-877-262-5415
www.dell.com/cl
Chile (Santiago)
Online Support
la-techsupport@dell.com
Country Code: 56
toll-free: 1230-020-3397
City Code: 2
Sales and Customer Support
or 800-20-1385
Online Support
Technical Support E-mail
Customer Service E-mail
Technical Support Fax
support.dell.com.cn
support.dell.com.cn/email
customer_cn@dell.com
592 818 1350
Technical Support – XPS computers only
toll-free: 800 858 0540
Technical Support – Dell™ Dimension™
and Dell Inspiron™
toll-free: 800 858 2969
Technical Support – Dell OptiPlex™, Dell
Latitude™, and Dell Precision™
toll-free: 800 858 0950
Technical Support – Servers and Storage
toll-free: 800 858 0960
Technical Support – Projectors, PDAs,
Switches, Routers, etc.
toll-free: 800 858 2920
Technical Support – Printers
toll-free: 800 858 2311
China (Xiamen)
Customer Service
toll-free: 800 858 2060
Country Code: 86
Customer Service Fax
Home and Small Business
City Code: 592
Preferred Accounts Division
592 818 1308
toll-free: 800 858 2222
toll-free: 800 858 2557
Large Corporate Accounts GCP
toll-free: 800 858 2055
Large Corporate Accounts Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts North
toll-free: 800 858 2999
Large Corporate Accounts North
Government and Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East
Government and Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2572
Large Corporate Accounts South
Large Corporate Accounts West
Large Corporate Accounts Spare Parts
toll-free: 800 858 2355
toll-free: 800 858 2811
toll-free: 800 858 2621
www.dell.com/co
Online Support
la-techsupport@dell.com
Colombia
Technical Support, Customer Service,
Sales
01-800-915-4755
www.dell.com/cr
Online Support
Costa Rica
la-techsupport@dell.com
Technical Support, Customer Service,
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Sales
0800-012-0231
support.euro.dell.com
Online Support
Czech Republic
(Prague)
International Access
Code: 00
Country Code: 420
czech_dell@dell.com
Technical Support
22537 2727
Customer Service
22537 2707
Fax
22537 2714
Technical Fax
22537 2728
Switchboard
Online Support
22537 2711
support.euro.dell.com
Technical Support for XPS computers only
7010 0074
Denmark
(Copenhagen)
Technical Support
7023 0182
Customer Service – Relational
7023 0184
International Access
Code: 00
Home/Small Business Customer Service
3287 5505
Switchboard – Relational
3287 1200
Country Code: 45
Switchboard Fax – Relational
3287 1201
Switchboard – Home/Small Business
3287 5000
Switchboard Fax – Home/Small Business
3287 5001
www.dell.com/dm
Online Support
la-techsupport@dell.com
Dominica
Technical Support, Customer Service,
Sales
toll-free: 1-866-278-6821
www.dell.com/do
Online Support
la-techsupport@dell.com
Dominican Republic
Technical Support, Customer Service,
Sales
1-800-156-1588
www.dell.com/ec
Online Support
la-techsupport@dell.com
Ecuador
Technical Support, Customer Service,
Sales (calling from Quito)
toll-free: 999-119-877-655-3355
Technical Support, Customer Service,
Sales (calling from Guayaquil)
toll-free: 1800-999-119-877-655-3355
www.dell.com/sv
Online Support
la-techsupport@dell.com
El Salvador
Technical Support, Customer Service,
Sales
800-6132
support.euro.dell.com
Online Support
Finland (Helsinki)
International Access
Code: 990
Country Code: 358
City Code: 9
fi_support@dell.com
Technical Support
0207 533 555
Customer Service
0207 533 538
Switchboard
0207 533 533
Fax
0207 533 530
Sales under 500 employees
0207 533 540
Sales over 500 employees
Online Support
Technical Support for XPS computers only
0207 533 533
support.euro.dell.com
0825 387 129
Home and Small Business
France (Paris)
(Montpellier)
International Access
Code: 00
Country Code: 33
City Codes: (1) (4)
Technical Support
0825 387 270
Customer Service
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from outside of
France)
Sales
Fax
Fax (calls from outside of France)
04 99 75 40 00
0825 004 700
0825 004 701
04 99 75 40 01
Corporate
Technical Support
Customer Service
Switchboard
0825 004 719
0825 338 339
01 55 94 71 00
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Sales
Fax
01 55 94 71 00
01 55 94 71 01
support.euro.dell.com
Online Support
tech_support_central_europe@dell.com
Germany (Frankfurt)
International Access
Code: 00
Country Code: 49
City Code: 69
Technical Support for XPS computers only
069 9792 7222
Technical Support
069 9792-7200
Home/Small Business Customer Service
0180-5-224400
Global Segment Customer Service
069 9792-7320
Preferred Accounts Customer Service
069 9792-7320
Large Accounts Customer Service
069 9792-7320
Public Accounts Customer Service
069 9792-7320
Switchboard
Online Support
Greece
International Access
Code: 00
Country Code: 30
069 9792-7000
support.euro.dell.com
Technical Support
00800-44 14 95 18
Gold Service Technical Support
00800-44 14 00 83
Switchboard
2108129810
Gold Service Switchboard
2108129811
Sales
2108129800
Fax
2108129812
www.dell.com/gd
Online Support
la-techsupport@dell.com
Grenada
Technical Support, Customer Service,
Sales
toll-free: 1-866-540-3355
www.dell.com/gt
Online Support
la-techsupport@dell.com
Guatemala
Technical Support, Customer Service,
Sales
Online Support
Guyana
Technical Support, Customer Service,
Sales
1-800-999-0136
la-techsupport@dell.com
toll-free: 1-877-270-4609
support.ap.dell.com
Online Support
support.dell.com.cn/email
Hong Kong
International Access
Code: 001
Country Code: 852
Technical Support – XPS computers only
00852-3416 6923
Technical Support – Dimension and
Inspiron
00852-2969 3188
Technical Support – OptiPlex, Latitude,
and Dell Precision
00852-2969 3191
Technical Support – Servers and Storage
00852-2969 3196
Technical Support – Projectors, PDAs,
Switches, Routers, etc.
00852-3416 0906
Customer Service
00852-3416 0910
Large Corporate Accounts
00852-3416 0907
Global Customer Programs
00852-3416 0908
Medium Business Division
00852-3416 0912
Home and Small Business Division
Online Support
00852-2969 3105
support.ap.dell.com
Portable and Desktop Support
Desktop Support E-mail
india_support_desktop@dell.com
Portable Support E-mail
india_support_notebook@dell.com
Phone Numbers
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1-800-425-8045
Server Support
India
E-mail
Phone Numbers
india_support_Server@dell.com
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1800 425 8045
Gold Support Only
E-mail
Phone Numbers
eec_ap@dell.com
080-25068033
or your city STD code + 60003355
or toll-free: 1-800-425-9045
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XPS Support Only
E-mail
Phone Numbers
Indiaxps_AP@dell.com
080-25068066
or toll-free: 1-800-425-2066
Customer Service
India_care_HSB@dell.com
Home and Small Business
toll-free: 1800-4254051
India_care_REL@dell.com
Large Corporate Accounts
toll-free: 1800-4252067
Sales
Large Corporate Accounts
Home and Small Business
1600 33 8044
1600 33 8046
support.euro.dell.com
Online Support
dell_direct_support@dell.com
Technical Support
XPS computers only
1850 200 722
Business computers
1850 543 543
Home computers
1850 543 543
At Home Support
1850 200 889
Sales
Ireland (Cherrywood)
International Access
Code: 00
Home
1850 333 200
Small Business
1850 664 656
Medium Business
1850 200 646
Large Business
Country Code: 353
City Code: 1
Sales E-mail
1850 200 646
Dell_IRL_Outlet@dell.com
Customer Service
Home and Small Business
Business (greater than 200 employees)
01 204 4014
1850 200 982
General
Fax/Sales Fax
01 204 0103
Switchboard
01 204 4444
U.K. Customer Service (dial within U.K.
only)
0870 906 0010
Corporate Customer Service (dial within
U.K. only)
0870 907 4499
U.K. Sales (dial within U.K. only)
Online Support
0870 907 4000
support.euro.dell.com
Home and Small Business
Technical Support
02 577 826 90
Customer Service
02 696 821 14
International Access
Code: 00
Fax
02 696 821 13
Switchboard
02 696 821 12
Country Code: 39
Corporate
Italy (Milan)
City Code: 02
Technical Support
02 577 826 90
Customer Service
02 577 825 55
Fax
02 575 035 30
Switchboard
Online Support
Jamaica
Technical Support, Customer Service,
Sales (dial from within Jamaica only)
Online Support
Technical Support – XPS computers only
Technical Support outside of Japan – XPS
computers only
Technical Support – Dimension and
Inspiron
Technical Support outside of Japan –
Dimension and Inspiron
Technical Support – Dell Precision,
OptiPlex, and Latitude
02 577 821
la-techsupport@dell.com
1-800-440-9205
support.jp.dell.com
toll-free: 0120-937-786
81-44-520-1235
toll-free: 0120-198-226
81-44-520-1435
toll-free: 0120-198-433
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Technical Support outside of Japan – Dell
Precision, OptiPlex, and Latitude
Technical Support – Dell PowerApp, Dell
PowerEdge, Dell PowerConnect, and Dell
PowerVault
Technical Support outside of Japan –
PowerApp, PowerEdge, PowerConnect,
and PowerVault
Technical Support – Projectors, PDAs,
Printers, Routers
Japan (Kawasaki)
International Access
Code: 001
Country Code: 81
City Code: 44
Technical Support outside of Japan –
Projectors, PDAs, Printers, Routers
Country Code: 82
City Code: 2
Latin America
81-44-556-4162
toll-free: 0120-981-690
81-44-556-3468
044-556-3490
24-Hour Automated Order Status Service
044-556-3801
Customer Service
044-556-4240
Business Sales Division – up to 400
employees
044-556-1465
Preferred Accounts Division Sales – over
400 employees
044-556-3433
Public Sales – government agencies,
educational institutions, and medical
institutions
044-556-5963
Global Segment Japan
044-556-3469
Individual User
044-556-1657
Individual User Online Sales
044-556-2203
Individual User Real Site Sales
044-556-4649
Online Support
International Access
Code: 001
toll-free: 0120-198-498
Faxbox Service
Switchboard
Korea (Seoul)
81-44-556-3894
044-556-4300
support.ap.dell.com
Technical Support for XPS computers only
toll-free: 080-999-0283
Technical Support, Customer Service
toll-free: 080-200-3800
Technical Support – Dimension, PDA,
Electronics, and Accessories
toll-free: 080-200-3801
Sales
toll-free: 080-200-3600
Fax
2194-6202
Switchboard
2194-6000
Customer Technical Support (Austin,
Texas, U.S.A.)
512 728-4093
Customer Service (Austin, Texas, U.S.A.)
512 728-3619
Fax (Technical Support and Customer
Service) (Austin, Texas, U.S.A.)
512 728-3883
Sales (Austin, Texas, U.S.A.)
512 728-4397
512 728-4600
Sales Fax (Austin, Texas, U.S.A.)
or 512 728-3772
Online Support
Luxembourg
Support
International Access
Code: 00
Home/Small Business Sales
Country Code: 352
Customer Service
Corporate Sales
Fax
Online Support
support.euro.dell.com
342 08 08 075
+32 (0)2 713 15 96
26 25 77 81
+32 (0)2 481 91 19
26 25 77 82
support.ap.dell.com
Technical Support – XPS computers only
toll-free: 1 800 885 784
Malaysia (Penang)
Technical Support – Dell Precision,
OptiPlex, and Latitude
toll-free: 1 800 880 193
International Access
Code: 00
Technical Support – Dimension, Inspiron,
and Electronics and Accessories
toll-free: 1 800 881 306
Country Code: 60
Technical Support – PowerApp,
PowerEdge, PowerConnect, and
PowerVault
City Code: 4
toll-free: 1800 881 386
Customer Service
toll-free: 1800 881 306 (option 6)
Transaction Sales
toll-free: 1 800 888 202
Corporate Sales
toll-free: 1 800 888 213
www.dell.com/mx
Online Support
la-techsupport@dell.com
Technical Support
001-866-563-4425
50-81-8800
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Sales
Mexico
001-877-384-8979
Customer Service
or 001-877-269-3383
International Access
Code: 00
Country Code: 52
or 001-800-888-3355
50-81-8800
Main
or 001-800-888-3355
or 001-866-851-1754
Online Support
Montserrat
Technical Support, Customer Service,
Sales
Online Support
Netherlands Antilles
Technical Support, Customer Service,
Sales
Online Support
Netherlands
(Amsterdam)
International Access
Code: 00
la-techsupport@dell.com
toll-free: 1-866-278-6822
la-techsupport@dell.com
001-800-882-1519
support.euro.dell.com
Technical Support for XPS computers only
020 674 45 94
Technical Support
020 674 45 00
Technical Support Fax
020 674 47 66
Home/Small Business Customer Service
020 674 42 00
Relational Customer Service
020 674 4325
Home/Small Business Sales
020 674 55 00
Country Code: 31
Relational Sales
020 674 50 00
City Code: 20
Home/Small Business Sales Fax
020 674 47 75
Relational Sales Fax
020 674 47 50
Switchboard
020 674 50 00
Switchboard Fax
New Zealand
International Access
Code: 00
Country Code: 64
020 674 47 50
support.ap.dell.com
Online Support
support.ap.dell.com/contactus
Technical Support for XPS computers only
Technical Support, Customer Service,
Sales
toll-free: 0800 335 540
0800 441 567
www.dell.com/ni
Online Support
la-techsupport@dell.com
Nicaragua
Technical Support, Customer Service,
Sales
Online Support
Norway (Lysaker)
International Access
Code: 00
Technical Support for XPS computers only
support.euro.dell.com
815 35 043
Technical Support
671 16882
Relational Customer Service
671 17575
Home/Small Business Customer Service
Country Code: 47
001-800-220-1377
23162298
Switchboard
671 16800
Fax Switchboard
671 16865
www.dell.com/pa
Online Support
la-techsupport@dell.com
Panama
Technical Support, Customer Service,
Sales
011-800-507-1264
www.dell.com/pe
Online Support
la-techsupport@dell.com
Peru
Technical Support, Customer Service,
Sales
0800-50-669
support.euro.dell.com
Online Support
Poland (Warsaw)
International Access
Code: 011
Country Code: 48
City Code: 22
pl_support_tech@dell.com
Customer Service Phone
Customer Service
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax
57 95 998
Switchboard
Online Support
Portugal
57 95 700
57 95 999
Technical Support
57 95 999
support.euro.dell.com
707200149
http://support.euro.dell.com/support/edocs/systems/720H2C/en/OM/appendix.htm
6.07.2007
Documentation
International Access
Code: 00
Page 21 of 24
Customer Service
Sales
Country Code: 351
Fax
800 300 413
800 300 410 or 800 300 411 or 800 300 412
or 21 422 07 10
21 424 01 12
www.dell.com/pr
Online Support
la-techsupport@dell.com
Puerto Rico
toll-free: 1-866-390-4695
Technical Support
or 1-866-851-1760
Customer Service and Sales
1-877-537-3355
www.dell.com/kn
Online Support
la-techsupport@dell.com
St. Kitts and Nevis
Technical Support, Customer Service,
Sales
toll-free: 1-866-540-3355
www.dell.com/lc
Online Support
la-techsupport@dell.com
St. Lucia
Technical Support, Customer Service,
Sales
toll-free: 1-866-464-4352
www.dell.com/vc
Online Support
St. Vincent and the
Grenadines
la-techsupport@dell.com
Technical Support, Customer Service,
Sales
toll-free: 1-866-464-4353
NOTE: The phone numbers in this section
should be called from within Singapore or
Malaysia only.
Online Support
Singapore (Singapore)
International Access
Code: 005
Country Code: 65
support.ap.dell.com
Technical Support – XPS computers only
toll-free: 1800 394 7464
Technical Support – Dimension, Inspiron,
and Electronics and Accessories
toll-free: 1 800 394 7430
Technical Support – OptiPlex, Latitude,
and Dell Precision
toll-free: 1 800 394 7488
Technical Support – PowerApp,
PowerEdge, PowerConnect, and
PowerVault
toll-free: 1 800 394 7478
Customer Service
toll-free: 1 800 394 7430 (option 6)
Transaction Sales
toll-free: 1 800 394 7412
Corporate Sales
toll-free: 1 800 394 7419
support.euro.dell.com
Online Support
czech_dell@dell.com
Slovakia (Prague)
International Access
Code: 00
Technical Support
02 5441 5727
Customer Service
420 22537 2707
Fax
02 5441 8328
Tech Fax
02 5441 8328
Country Code: 421
Switchboard (Sales)
South Africa
(Johannesburg)
02 5441 7585
support.euro.dell.com
Online Support
dell_za_support@dell.com
International Access
Code:
Gold Queue
Technical Support
011 709 7710
09/091
Customer Service
011 709 7707
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Technical Support, Customer Service, and
Sales (Penang, Malaysia)
604 633 4810
Country Code: 27
City Code: 11
Southeast Asian and
Pacific Countries
Online Support
011 709 7713
support.euro.dell.com
Home and Small Business
Spain (Madrid)
International Access
Code: 00
Technical Support
902 100 130
Customer Service
902 118 540
Sales
902 118 541
Switchboard
902 118 541
Fax
902 118 539
Country Code: 34
http://support.euro.dell.com/support/edocs/systems/720H2C/en/OM/appendix.htm
6.07.2007
Documentation
City Code: 91
Page 22 of 24
Corporate
Technical Support
Customer Service
Switchboard
Fax
Online Support
902 100 130
902 115 236
91 722 92 00
91 722 95 83
support.euro.dell.com
Sweden (Upplands
Vasby)
Technical Support for XPS computers only
Technical Support
08 590 05 199
International Access
Code: 00
Relational Customer Service
08 590 05 642
Home/Small Business Customer Service
08 587 70 527
Country Code: 46
Employee Purchase Program (EPP)
Support
020 140 14 44
City Code: 8
Technical Support Fax
08 590 05 594
Sales
77 134 03 40
08 587 705 81
support.euro.dell.com
Online Support
Tech_support_central_Europe@dell.com
Technical Support for XPS computers only
0848 338 857
Technical Support – Home and Small
Business
0844 811 411
Technical Support – Corporate
0844 822 844
Country Code: 41
Customer Service – Home and Small
Business
0848 802 202
City Code: 22
Customer Service – Corporate
0848 821 721
Switzerland (Geneva)
International Access
Code: 00
Main
0848 335 599
Fax
022 799 01 90
Sales
022 799 01 01
support.ap.dell.com
Online Support
support.dell.com.cn/email
Taiwan
International Access
Code: 002
Technical Support – XPS computers only
toll-free: 0080 186 3085
Technical Support – OptiPlex, Latitude,
Inspiron, Dimension, and Electronics and
Accessories
toll-free: 0080 186 1011
Technical Support – Servers and Storage
Country Code: 886
Customer Service
toll-free: 0080 160 1250
(option 5)
Transaction Sales
toll-free: 0080 165 1228
Corporate Sales
toll-free: 0080 165 1227
Online Support
Thailand
International Access
Code: 001
Country Code: 66
toll-free: 0080 160 1256
support.ap.dell.com
Technical Support (OptiPlex, Latitude,
and Dell Precision)
toll-free: 1800 0060 07
Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)
toll-free: 1800 0600 09
Customer Service
toll-free: 1800 006 007
(option 7)
Corporate Sales
toll-free: 1800 006 009
Transaction Sales
toll-free: 1800 006 006
www.dell.com/tt
Online Support
la-techsupport@dell.com
Trinidad/Tobago
Technical Support, Customer Service,
Sales
toll-free: 1-888-799-5908
www.dell.com/tc
Online Support
Turks and Caicos
Islands
la-techsupport@dell.com
Technical Support, Customer Service,
Sales
toll-free: 1-877-441-4735
support.euro.dell.com
Online Support
dell_direct_support@dell.com
Customer Service Online support.euro.dell.com/uk/en/ECare/form/home.asp
Sales
Home and Small Business Sales
0870 907 4000
Corporate/Public Sector Sales
01344 860 456
http://support.euro.dell.com/support/edocs/systems/720H2C/en/OM/appendix.htm
6.07.2007
Documentation
Page 23 of 24
Customer Service
U.K. (Bracknell)
International Access
Code: 00
Home and Small Business
0870 906 0010
Corporate
01344 373 185
Preferred Accounts (500–5000
employees)
0870 906 0010
Global Accounts
01344 373 186
Central Government
01344 373 193
Local Government & Education
01344 373 199
Health
01344 373 194
Country Code: 44
Technical Support
City Code: 1344
XPS Computers Only
0870 366 4180
Corporate/Preferred Accounts/PCA
(1000+ employees)
0870 908 0500
Other Dell Products
0870 353 0800
General
Home and Small Business Fax
0870 907 4006
www.dell.com/uy
Online Support
la-techsupport@dell.com
Uruguay
Technical Support, Customer Service,
Sales
Dell Services for the Deaf, Hard-ofHearing, or Speech-Impaired
Fax
Technical Support
U.S.A. (Austin, Texas)
International Access
Code: 011
Country Code: 1
toll-free: 000-413-598-2521
toll-free: 1-877-DELLTTY
(1-877-335-5889)
toll-free: 1-800-727-8320
support.dell.com
XPS
toll-free: 1-800-232-8544
Home and Home Office
toll-free: 1-800-624-9896
Portable and Desktop AutoTech
toll-free: 1-800-247-9362
Small Business
toll-free: 1-800-456-3355
Medium and Large Business
toll-free: 1-877-671-3355
State and Local Government
toll-free: 1-800-981-3355
Federal Government
toll-free: 1-800-727-1100
Healthcare
toll-free: 1-800-274-1550
K-12 Education
toll-free: 1-888-977-3355
Higher Education
toll-free: 1-800-274-7799
Printers, Projectors, PDAs, and MP3
Players
toll-free: 1-877-459-7298
Customer Service
toll-free: 1-800-624-9897
Automated Order Status
toll-free: 1-800-433-9014
Small Business
toll-free: 1-800-456-3355
Medium and Large Business
toll-free: 1-877-671-3355
State and Local Government
toll-free: 1-800-981-3355
Federal Government
toll-free: 1-800-727-1100
Healthcare
toll-free: 1-800-274-1550
K-12 Education
toll-free: 1-888-977-3355
Higher Education
toll-free: 1-800-274-7799
Employee Purchase Program (EPP)
Financial Services
toll-free: 1-800-695-8133
www.dellfinancialservices.com
Leases and Loans
toll-free: 1-877-577-3355
Dell Preferred Accounts (DPA)
toll-free: 1-800-283-2210
Sales
1-800-289-3355 or 1-800-879-3355
Dell Outlet Store
toll-free: 1-888-798-7561
Software and Peripherals Sales
toll-free: 1-800-671-3355
www.dell.com/vi
Online Support
la-techsupport@dell.com
U.S. Virgin Islands
Technical Support, Customer Service,
Sales
toll-free: 1-877-702-4360
www.dell.com/ve
Online Support
Venezuela
la-techsupport@dell.com
Technical Support, Customer Service,
http://support.euro.dell.com/support/edocs/systems/720H2C/en/OM/appendix.htm
6.07.2007
Documentation
Page 24 of 24
Sales
0800-100-4752
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