Dell 8200 Personal Computer User Manual

Dell™ Dimension™ 8200
Technical Overview
Controls and Lights
Solving Problems
System Codes and Messages
Technical Specifications
System Setup Program
Adding Parts
Documentation
Hints, Notices, and Cautions
HINT: A HINT indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Tell Me How help file.
Information in this document is subject to change without notice.
© 2001–2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel and Pentium are registered trademarks of Intel Corporation;
Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
September 2002 Rev. A08
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System Codes and Messages
Dell™ Dimension™ 8200
Diagnostic Codes
POST Beep Codes
System Messages
Diagnostic Codes
Your computer is equipped with four diagnostic lights, which are labeled "A," "B," "C," and "D" on the back of the computer. Each of the four lights can be
yellow, green, or off as shown in the following table. When the computer is turned on or restarted and it is functioning normally, the lights flash during POST.
After the computer starts, the lights remain green to signify normal computer operation.
If a malfunction is detected and the computer fails to start, the lights display a code that identifies the problem. Write down the diagnostic code displayed and
look it up in the following table.
Diagnostic Code
Definition
Corrective Action
Power up default.
Make sure that the computer is connected to a known working electrical outlet, and then check
whether the front-panel power light on the power button is on or off. If the power light is off, check
the power supply. If the problem persists, see "Contacting Dell" in the Solutions Guide for instructions
on obtaining technical assistance.
See "Safety Instructions," and then remove all cards. If the computer still does not start, see "Contacting Dell" in the Solutions Guide for instructions on obtaining technical assistance.
System board is receiving
power, but the BIOS is not
executing.
Set the configuration jumper to Maintenance mode, and restart the computer. Exit and save changes
in the system setup program. Turn off the computer and reset the configuration jumper to Normal
mode, and then restart the computer.
See "Safety Instructions," and then remove all cards and restart the computer to determine if a
resource conflict exists. If conflict exists, see"Resolving Software and Hardware Incompatibilities." If
the problem persists, see "Contacting Dell" in the Solutions Guide for instructions on obtaining
technical assistance.
Recovery mode from BIOS
failure.
Set the configuration jumper to Maintenance mode and restart the computer. Exit and save changes in
the system setup program. Turn off the computer and reset the configuration jumper to Normal mode,
and then restart the computer.
See "Safety Instructions," and then remove all cards and restart the computer to determine if a
resource conflict exists. If conflict exists, see "Resolving Software and Hardware Incompatibilities." If
the problem persists, see "Contacting Dell" in the Solutions Guide for instructions on obtaining
technical assistance.
Microprocessor has failed a
BIOS test.
If the problem persists, see "Contacting Dell" in the Solutions Guide for instructions on obtaining
technical assistance.
Memory failed to be sized or
enabled.
Reseat the memory modules. If the problem persists, see "Contacting Dell" in the Solutions Guide for
instructions on obtaining technical assistance.
Memory modules are
detected, but a memory
configuration or compatibility
error exists.
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Be sure that there are no special memory module/memory connector placement requirements.
Verify that the memory modules that you are installing are compatible with the computer.
If the problem persists, see "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining
technical assistance.
No memory modules are
detected.
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Reseat all memory modules, and then restart the computer.
To eliminate the possibility of a faulty memory connector, remove all memory modules, reinstall
one memory module (if the computer supports a single module), and then restart the computer.
If the computer starts normally, move the memory module to a different connector and restart
the computer. Continue until you have identified a faulty connector or reinstalled all modules
without error.
If the problem persists, see "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining
technical assistance.
PCI bus failure has occurred.
See "Safety Instructions," and then remove all cards and restart the computer to determine if a
resource conflict exists. If conflict exists, see "Resolving Software and Hardware Incompatibilities." If
the problem still persists, see "Contacting Dell" in the Solutions Guide for instructions on obtaining
technical assistance.
Video controller failed to
initialize or respond.
If the computer has a video card, reseat the video card. If the problem persists or the computer has
integrated video, see "Contacting Dell" in the Solutions Guide for instructions on obtaining technical
assistance.
IDE bus failure has occurred.
Reseat the drive cables. If the problem persists, see "Contacting Dell" in the Solutions Guide for
instructions on obtaining technical assistance.
USB port or a device
connected to it has failed
initialization.
Disconnect the device from the USB connector. If the problem persists, see "Contacting Dell" in the
Solutions Guide for instructions on obtaining technical assistance.
Other failure.
See "Contacting Dell" in the Solutions Guide for instructions on obtaining technical assistance.
Computer has started and
turned over control to the
operating system.
No action is necessary.
POST Beep Codes
If the monitor cannot display errors or problems, during POST the computer might emit a series of beeps, or beep code, that identifies the problem. The POST
beep codes are listed below.
Beep
Codes
Possible Cause
Corrective Action
1
A memory refresh failure occurred.
Reseat the memory modules.
2
Memory parity cannot be reset.
Reseat the memory modules.
3
A failure occurred in the first 64 KB of memory.
Reseat the memory modules.
4
The system timer is not operational.
See "Contacting Dell" in the Solutions Guide for instructions on obtaining technical
assistance.
6
8042 Gate A20 cannot be toggled.
See "Contacting Dell" in the Solutions Guide for instructions on obtaining technical
assistance.
7
An exception interrupt error occurred.
See "Contacting Dell" in the Solutions Guide for instructions on obtaining technical
assistance.
8
A read/write error occurred in the display
memory.
See "Contacting Dell" in the Solutions Guide for instructions on obtaining technical
assistance.
10
A CMOS shutdown register test error occurred.
See "Contacting Dell" in the Solutions Guide for instructions on obtaining technical
assistance.
11
An invalid BIOS is installed.
See "Contacting Dell" in the Solutions Guide for instructions on obtaining technical
assistance.
System Messages
Message
Possible Cause
Corrective Action
8042 Gate-A20 error
The keyboard controller failed its test.
If you receive this message after making changes in the system setup
program, enter the program and restore the original value(s).
Address Line Short!
Error in the address decoding circuitry in the
memory.
Reseat the memory modules.
C: Drive Error
The hard drive is not working or is not configured
correctly.
Ensure that the drive is installed correctly in the computer and defined
correctly in the system setup program.
Cache memory is not operating.
See "Contacting Dell" in the Solutions Guide for instructions on obtaining
technical assistance.
C: Drive Failure
Cache Memory Bad, Do
Not Enable Cache
CH-2 Timer Error
An error is occurring on the timer on the system
board.
See "Contacting Dell" in the Solutions Guide for instructions on obtaining
technical assistance.
CMOS Battery State
Low
The system configuration information in the system
setup program is incorrect, or the battery charge
may be low.
Enter the system setup program and verify the system configuration; then
restart the computer.
CMOS Checksum Failure
CMOS System Options
Not Set
CMOS Display Type
Mismatch
CMOS Memory Size
Mismatch
CMOS Time and Date
Not Set
Diskette Boot Failure
Drive A or B is present but has failed the BIOS POST. Ensure that the drive is installed correctly in the computer and defined
correctly in the system setup program. Check the interface cable at both
ends.
DMA Error
Error in the DMA controller on the system board.
The keyboard or system board may need to be replaced.
BIOS cannot communicate with the floppy drive or
hard-drive controller.
Ensure that the floppy drive or the hard drive is installed correctly in the
computer and defined correctly in the system setup program. Check the
interface cable at both ends.
Interrupt channel on the system board failed the
POST.
The keyboard or system board may need to be replaced.
Invalid Boot Diskette
The operating system cannot be located on drive A
or drive C.
Enter the system setup program and confirm that drive A or drive C is
properly identified.
Keyboard Error
The BIOS has detected a stuck key.
Make sure that nothing is resting on the keyboard; if a key appears to be
stuck, carefully pry it up. If the problem persists, you may need to replace
the keyboard.
KB/Interface Error
An error occurred with the keyboard connector.
Make sure that nothing is resting on the keyboard; if a key appears to be
stuck, carefully pry it up. If the problem persists, you may need to replace
the keyboard.
No ROM Basic
The operating system cannot be located on drive A
or drive C.
Enter the system setup program and confirm that drive A or drive C is
properly identified.
DMA 1 Error
DMA 2 Error
FDD Controller
Failure
HDD Controller
Failure
INTR1 Error
INTR2 Error
Back to Contents Page
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Documentation
Dell™ Dimension™ 8200
Printed Documentation
Online Documentation
Printed Documentation
HINT: You must right- click the link for a portable document format (PDF) file and save the file to your hard drive. Attempting to open large PDF files
through your browser causes your computer to freeze.
To save PDF files (files with an extension of .pdf) to your hard drive, right-click the document title, click Save Target As in Microsoft® Internet Explorer or Save
Link As in Netscape Navigator, and specify a location on your hard drive.
Right-click only the following link:
Dell Dimension 8200 Systems Solutions Guide (.pdf) (3.97 MB) — Provides information on adding upgrades, performing basic troubleshooting procedures, and
reinstalling drivers. It also provides technical specifications.
HINT: PDF files require Adobe™ Acrobat Reader, which can be downloaded from the Adobe World Wide Web site at http://www.adobe.com/acrobat/.
To view a PDF file, launch Acrobat Reader. Click File—> Open and select the PDF file.
Online Documentation
The Tell Me How help file is already loaded on your hard drive when you receive your computer. To open the file, click the Start button on the Windows® desktop, point to Programs—> User's Guides, and then click Tell Me How.
HINT: Tell Me How help files (files with an extension of .chm) require Microsoft Internet Explorer 4.0 or later.
The Tell Me How help file allows you to search for information in multiple ways. You can quickly link to information on the following topics:
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Hardware and software features of your computer
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The Windows desktop, where you can change your wallpaper and screen saver, create shortcuts, and position icons
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Software access, installation, and removal
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Basic file management, such as finding, copying, deleting, and renaming files
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Tips on using your computer hardware
Downloading the Tell Me How Help File and Associated Files
1.
Right-click the following link to the hhactivex.dll file: hhactivex.dll.
2.
Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify c:\windows\system.
3.
Click the Start button on the Microsoft Windows desktop, and then click Run.
4.
Type regsvr32 hhactivex.dll and then press <Enter>.
5.
Click OK when the installation is complete.
6.
Right-click the following link to the file: Dell Dimension 8200 System Tell Me How (.chm) (1.36 MB).
7.
Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify a location on your hard drive.
Viewing the Tell Me How Help File
1.
Click the Start button on the Windows desktop, point to Programs, and then click Windows Explorer.
2.
Navigate to the directory in which you saved the Tell Me How help file.
3.
Double-click the file (tellhow.chm).
Back to Contents Page
Back to Contents Page
Adding Parts
Dell™ Dimension™ 8200
Safety Instructions
Adding a Second Hard Drive
Shutting Down the Computer
Adding Other Drives
Reattaching the Front Door and Hinge Arms
Replacing the Microprocessor
Opening the Computer Cover
Removing the Front I/O Panel
Adding Cards
Replacing the Power Supply
Removing Cards
Replacing the System Board
Adding Memory
Closing the Computer Cover
Replacing an AGP Card
Safety Instructions
Use the following safety guidelines to help protect your computer from potential damage and to ensure your own personal safety.
When Using Your Computer
As you use your computer, observe the following safe-handling guidelines.
CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on)
removed.
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Your computer is equipped with one of the following:
¡
A fixed-voltage power supply — Computers with a fixed-voltage power supply do not have a voltage selection switch on the back panel and
operate at only one voltage (see the regulatory label on the outside of the computer for its operating voltage).
¡
An auto-sensing voltage circuit — Computers with an auto-sensing voltage circuit do not have a voltage selection switch on the back panel and
automatically detect the correct operating voltage.
¡
A manual voltage selection switch — Computers with a voltage selection switch on the back panel must be manually set to operate at the correct
operating voltage.
To help avoid damaging a computer with a manual voltage selection switch, ensure that the voltage selection switch is set to match the AC power
available at your location:
¡
115 V/60 Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan
¡
100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan
NOTE: The voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V.
¡
230 V/50 Hz in some regions in the Caribbean and South America and most of Europe, the Middle East, and the Far East
Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.
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Before working inside the computer, unplug the computer to help prevent electric shock or system board damage. Certain system board components
continue to receive power any time the computer is connected to AC power.
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To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your
computer, and then from the network jack. When reconnecting a network cable to your computer, first plug the cable into the network jack, and then
into the network adapter.
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To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before disconnecting a device from the computer.
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To help prevent electric shock, plug the computer and device power cables into properly grounded electrical outlets. These cables are equipped with 3prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension
cable, use a 3-wire cable with properly grounded plugs.
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To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
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Be sure nothing rests on your computer's cables and that the cables are not located where they can be stepped on or tripped over.
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Do not push any objects into the openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.
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Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do
not place your computer in a closed-in wall unit or on a bed, sofa, or rug.
When Working Inside Your Computer
Before you open the computer cover, perform the following steps in the sequence indicated.
CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is
not covered by your warranty.
NOTICE: To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before removing a component from the
system board or disconnecting a device from the computer.
1.
Perform an orderly computer shutdown using the operating system menu.
2.
Turn off your computer and any devices.
3.
Ground yourself by touching an unpainted metal surface on the chassis, such as the metal around the card-slot openings at the back of the computer,
before touching anything inside your computer.
While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal
components.
4.
Disconnect your computer and devices, including the monitor, from their electrical outlets. Also, disconnect any telephone or telecommunication lines
from the computer.
Doing so reduces the potential for personal injury or shock.
5.
Disconnect the power cable to your computer, and then press the power button to ground the system board.
In addition, take note of these safety guidelines when appropriate:
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When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if
you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly
aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
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Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting
bracket. Hold a component such as a microprocessor chip by its edges, not by its pins.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type
recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
Protecting Against Electrostatic Discharge
Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch
any of your computer's electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the computer chassis.
As you continue to work inside the computer, periodically touch an unpainted metal surface to remove any static charge your body may have accumulated.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
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Do not remove components from their antistatic packing material until you are ready to install the component in your computer. Just before unwrapping
the antistatic packaging, discharge static electricity from your body.
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When transporting an electrostatic sensitive component, first place it in an antistatic container or packaging.
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Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.
The following notice may appear throughout this document to remind you of these precautions:
NOTICE: See "Protecting Against Electrostatic Discharge."
Ergonomic Computing Habits
CAUTION: Improper or prolonged keyboard use may result in injury.
CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain.
Battery Disposal
Your computer uses a lithium-ion battery. For instructions about replacing the lithium-ion battery in your computer, refer to the section about replacing the
battery in your Dell computer documentation.
Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.
Shutting Down the Computer
NOTICE: To prevent data loss, you must turn off your computer through the Start menu rather than by pressing the power button.
HINT: If you are having difficulty turning off your computer, see "General Program Problems."
Windows XP
1.
Save and close any open files and exit any open programs.
2.
Click the Start button and then click Turn off Computer.
3.
Click Turn off.
The computer automatically turns off after the shutdown process finishes.
4.
Turn off your monitor and any other devices connected to power.
Windows Millennium Edition (Me) and Windows 2000
1.
Save and exit any programs and files you have open.
2.
Click the Start button, and then click Shut Down.
3.
Click the pull-down menu under What do you want the computer to do?.
4.
Click Shut down and then click OK.
The computer automatically turns off after the shutdown process finishes.
5.
Turn off your monitor and any other devices connected to power.
Reattaching the Front Door and Hinge Arms
To prevent damage to your computer, the front door is designed to "break away" if it is lifted up too far. If the front door breaks away, you might need to
reattach both the front door and the hinge arms.
Reattaching the Front Door
1.
Shut down the computer.
2.
Lower the hinge arms to the vertical position.
3.
Align the two clips on the inside of the front door with the two hinge arms.
4.
Press inward on the front door until it clips to both hinge arms.
Reattaching the Hinge Arms
1.
Shut down the computer.
2.
Disconnect the power cable from your computer.
3.
Remove the front door, if it is attached.
The front door snaps off of the two hinge arms.
4.
Remove the front-panel insert above the front-door bay area.
Pull the bottom of the insert with your fingers to remove it.
5.
Lift both hinge arms to the horizontal position.
6.
Use the two view slots to align the pivot bar with the two pivot-bar slots.
7.
Pull the arms toward you until they snap into place.
NOTICE: Using excessive force to pull the hinge arms into place may damage the arms or the front panel.
If the hinge arms don't snap back into place on the first attempt, slightly reposition the arms and try again.
8.
After the hinge arms clip into place, lower and raise the arms two or three times to properly seat them.
9.
Reattach the front-panel insert.
10.
Reconnect the power cable to your computer.
11.
Reattach the front door as described in "Reattaching the Front Door."
Opening the Computer Cover
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
1.
Shut down the computer.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
3.
Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4.
If you have installed a padlock through the padlock ring on the back panel, remove the padlock.
NOTICE: Ensure that there is sufficient space to support the open cover—at least 30 cm (1 ft) of desk top space.
5.
Lay the computer on its side as shown in the illustration.
6.
Open the cover:
a.
Facing the back of the computer, press the release button on the right side of the computer with one hand while pulling up on the top of the
cover with the other hand.
b.
Press the release button on the left side of the computer with one hand while pulling up on the top of the cover with the other hand.
c.
Hold the bottom of the computer with one hand, and then pull open the cover with the other hand.
Adding Cards
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the power cable from your computer, and then press the power button to ground the system board.
4.
Open the computer cover.
5.
To raise the securing lever, press the tab until it is free from the latch and then lift the lever.
6.
Insert the card into the connector.
7.
Ensure that the card is fully seated in the connector.
8.
Lower the plastic securing lever.
9.
Connect any cables that should be attached to the card.
See the documentation that came with the card for information about the card cable connections.
10.
Close the computer cover.
11.
Connect your computer and devices to their electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
12.
Install any drivers required for the card as described in the documentation that came with the card.
Removing Cards
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the power cable from your computer, and then press the power button to ground the system board.
4.
Open the computer cover.
5.
If necessary, disconnect any cables connected to the card.
6.
To raise the securing lever, press the tab until it is free from the latch and then lift the lever.
7.
To remove the card, grasp the card by the top corners and lift it out.
If the card is difficult to remove, gently ease the card back and forth to remove it from the connector.
HINT: Installing filler brackets over empty card- slot openings is necessary to maintain Federal Communications Commission (FCC) certification of the
computer. The brackets also keep dust and dirt out of your computer.
8.
If you are not replacing the card, install a filler bracket in the empty card-slot opening.
If you are adding a card, see "Adding Cards."
9.
Lower the securing lever.
10.
Close the computer cover.
11.
Connect your computer and devices to their electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Adding Memory
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your
computer, see "Memory" in "Technical Specifications."
RDRAM Overview
NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that
you may have, even if the new modules were purchased from Dell. Your original memory modules must be installed as a pair in either connectors RIMM1
and RIMM 2 or RIMM 3 and RIMM4. Do not pair one original memory module with one new memory module in connectors RIMM1 and RIMM2 or RIMM3 and
RIMM4. Otherwise, your computer may not start properly.
RDRAM technology requires that all memory connectors be populated with either a memory module or a continuity module. Memory modules and continuity
modules are easily identified—memory modules have a metal cover on one side of the module and continuity modules do not.
HINT: The metal cover on a memory module is manufactured in various colors. The color of the metal cover has no effect on the module's performance.
Memory modules are the actual components that provide memory for the microprocessor; continuity modules are used only to complete the memory circuit if
memory modules are not installed in all of the memory connectors.
Another RDRAM requirement is that memory modules must be installed in pairs of matched memory size. This means that if you purchased your computer with
128 MB of memory installed and you want to add another 128 MB of memory, you must remove the two continuity modules and replace them with two 64-MB
memory modules.
The only two valid memory configurations are:
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A pair of matched memory modules installed in connectors RIMM1 and RIMM2 with continuity modules installed in connectors RIMM3 and RIMM4
or
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A pair of matched memory modules installed in connectors RIMM1 and RIMM2 and another matched pair installed in connectors RIMM3 and RIMM4
To install memory modules:
HINT: Memory purchased from Dell is covered under your computer warranty.
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4.
Open the computer cover.
NOTICE: If you upgrade the memory, the memory modules must be upgraded in matched pairs of identical MB capacity in both memory connectors
RIMM1 and RIMM2 or memory connectors RIMM3 and RIMM4.
NOTICE: Be sure to install memory modules in the first two memory connectors (RIMM1 and RIMM2) nearest the processor before installing memory
modules in the outer two memory connectors (RIMM3 and RIMM4).
NOTICE: All memory connectors must be populated with either a memory module or a continuity module. The computer will not operate if a memory
connector is unpopulated.
5.
Remove a memory or a continuity module.
a.
Press out the securing clip at each end of the memory module connector.
b.
Grasp the module and pull up.
If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.
NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that
you may have, even if the new modules were purchased from Dell. Your original memory modules must be installed as a pair in either connectors RIMM1
and RIMM 2 or RIMM 3 and RIMM4. Do not pair one original memory module with one new memory module in connectors RIMM1 and RIMM2 or RIMM3 and
RIMM4. Otherwise, your computer may not start properly.
6.
To insert a module, press out the securing clip at each end of the memory module connector.
7.
Align the notches on the bottom of the module with the crossbars in the connector.
NOTICE: To avoid breaking the memory module, do not press near the middle of the module.
8.
Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends
of the module until it snaps into place.
If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
9.
10.
Close the computer cover.
Connect your computer and devices to their electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
11.
Right-click the My Computer icon and then click Properties.
12.
Click the General tab.
13.
To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
Replacing an AGP Card
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the power cable from your computer, and then press the power button to ground the system board.
4.
Open the computer cover.
5.
Press the card clip lever on the side of the AGP card to release the card from the slot connector, and remove the card.
6.
To replace the AGP card, gently press it down into the slot connector until it clicks into place. Press the card clip lever while inserting the card into the
slot connector.
Adding a Second Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
Your computer includes one hard drive. To add a second hard drive:
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4.
Unpack the drive and prepare it for installation.
See the drive documentation to ensure that the drive is set up for your computer.
5.
Open the computer cover.
HINT: Two sets of rails are attached to the inside of the computer cover. Use the two longer rails on 5.25-inch drives. Use the shorter rails for 3.5-inch
drives. Rails for a second hard drive are attached inside the hard-drive bay.
6.
Remove the two green plastic rails from the inside of the hard-drive bay.
These rails are not attached to the inside of the hard-drive bay with screws. To remove the rails, gently pull the rails up and out of the bay.
7.
Attach the rails to the hard drive using the two screws attached to the rails.
Ensure that the rail tabs are positioned at the back of the hard drive.
8.
Remove the first hard drive from the upper bay and install it in the lower bay.
a.
Disconnect the power cable and the data cable from the back of the first hard drive.
b.
Press in the two green rail tabs and pull the first hard drive out of the upper bay.
NOTICE: Do not install any drive into the lower hard-drive bay until after you have removed the green drive rails from the inside of the hard-drive cage.
9.
c.
Gently slide the first hard drive into the lower bay until you hear a click.
d.
Reconnect the power cable and the data cable to the back of the first hard drive.
Gently slide the new hard drive into the upper bay until you hear a click.
NOTICE: Match the colored strip on the cable with pin 1 on the drive.
10.
Locate the extra connector on the drive cable that is attached to your first hard drive, and attach the connector to the second hard drive.
HINT: Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device
and the device connected to the middle connector is the slave device. Be sure the jumper setting on the new device is set for "cable select" (see the
documentation that came with the drive for information).
11.
Close the computer cover.
12.
Connect your computer and devices to their electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
13.
See the documentation that came with the drive for instructions on installing any software required for drive operation.
Adding Other Drives
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
HINT: Drives sold by Dell come with their own operating software and documentation. After you install a drive, refer to the documentation that came
with the drive for instructions on installing and using the drive software.
NOTICE: To avoid possibly damaging the drive by electrostatic discharge (ESD), ground yourself by periodically touching an unpainted metal surface on
the back of the computer.
Your computer includes a floppy drive and a CD or DVD drive. You can add other devices, such as a Zip drive, a CD-RW drive, or a tape drive.
5.25-Inch Devices
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the power cable from your computer, and then press the power button to ground the system board.
4.
Unpack the drive and prepare it for installation.
See the documentation that came with the drive to ensure that the drive is set up for your computer.
HINT: Two sets of rails are attached to the inside of the computer cover. Use the two longer rails on 5.25-inch drives. Use the shorter rails on 3.5-inch
drives. Rails for a second hard drive are attached inside the hard-drive bay.
5.
Remove the two longer, green plastic rails from the inside of the computer cover.
To remove the rails, gently ease the rails up and out.
6.
Attach the rails to the drive using the screws supplied with the drive.
Ensure that the rail tabs are positioned at the back of the drive.
7.
Open the computer cover.
8.
To remove the drive-bay cover panel, carefully press the panel out from the inside of the computer.
9.
Gently slide the drive into the bay until you hear a click.
10.
Connect a power cable to the drive.
See the documentation that came with the drive for instructions on connecting a drive cable to the drive and system board.
HINT: Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device
and the device connected to the middle connector is the slave device. Be sure the jumper setting on the new device is set for "cable select" (see the
documentation that came with the drive for information).
11.
Close the computer cover.
12.
Connect your computer and devices to their electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
See the documentation that came with the drive for instructions on installing any software required for drive operation.
3.5-Inch Devices
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
4.
Disconnect the power cable from your computer, and then press the power button to ground the system board.
Unpack the drive and prepare it for installation.
See the documentation that came with the drive to ensure that the drive is set up for your computer.
5.
Open the computer cover.
6.
To remove the drive-bay cover panel, carefully press the panel out from the inside of the computer.
7.
To remove the drive-bay cover panel insert, press the four securing tabs and pull the insert away from the panel.
HINT: Two sets of rails are attached to the inside of the computer cover. Use the two longer rails on 5.25-inch drives. Use the shorter rails for 3.5-inch
drives. Rails for a second hard drive are attached inside the hard-drive cage.
8.
Remove the two shorter, green plastic rails from the inside of the computer cover.
These rails are not attached to the computer cover with screws. To remove the rails, firmly pull the rails from the drive cage.
9.
Attach the rails to the drive using the screws supplied with the drive.
Ensure that the rail tabs are positioned at the back of the drive.
10.
Gently slide the drive into the bay until you hear a click.
11.
Carefully replace the drive bay cover.
You do not need to replace the cover insert.
12.
Connect a power cable to the drive.
See the documentation that came with the drive for instructions on connecting a drive cable to the drive.
HINT: Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device
and the device connected to the middle connector is the slave device. Be sure the jumper setting on the new device is set for "cable select" (see the
documentation that came with the drive for information).
13.
Close the computer cover.
14.
Connect your computer and devices to their electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
15.
Install any drivers required for the drive as described in the documentation that came with the drive.
Replacing the Microprocessor
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the power cable from your computer, and then press the power button to ground the system board.
4.
Open the computer cover.
5.
Disconnect the cooling fan power cable from the FAN2 connector on the system board.
6.
Disconnect the +12-VDC P2 DC power cable from the J5C1 connector on the system board.
7.
Lift up the airflow shroud.
8.
For each of the metal securing clips that secure the heat sink to the microprocessor, press down on the clip's latch to release the clip from the retention
base. Then lift each clip out of the tabs on the retention base and away from the heat sink.
NOTICE: Gently rock the heat sink and then lift it to remove it.
9.
Lift the heat sink away from the microprocessor.
NOTICE: Do not discard the original heat sink and securing clips unless you are installing a microprocessor upgrade kit from Dell. If you are not installing
a microprocessor upgrade kit from Dell, reuse the original heat sink, blower, and securing clips when installing your new microprocessor.
10.
Pull the socket lever up straight up until the microprocessor is released.
The microprocessor uses a ZIF socket with a lever-type handle that secures or releases the microprocessor.
NOTICE: Be careful not to bend any of the pins when you remove the microprocessor package from the ZIF socket. Bending the package pins can
permanently damage the microprocessor.
11.
Remove the microprocessor from the socket.
Leave the release lever extended in the release position so that the socket is ready for the new microprocessor.
Installing the Microprocessor
NOTICE: You must position the microprocessor package correctly in the socket to avoid permanent damage to the microprocessor and the computer.
1.
If the release lever on the ZIF socket is not extended to the release position, move it to that position.
2.
Align pin-1 (the beveled corner) of the microprocessor package and pin-1 of the socket.
NOTICE: The microprocessor pins are delicate. To avoid damage, ensure that the microprocessor aligns properly with the socket, and do not use
excessive force when installing the processor.
3.
Carefully set the microprocessor in the socket and press it down lightly to seat it.
4.
Rotate the lever back toward the system board until it snaps into place, securing the microprocessor package.
5.
If you are installing a new heat sink, remove the film covering the bottom of the heat sink.
6.
Lower the heat sink to the microprocessor so that the heat sink fits in the retention base.
7.
For each of the replacement metal clips, fit the end of the clip that does not have the latch over its tab on the retention base. Then, fit the middle of the
clip over the middle tab on the retention base, and press down on the clip's latch to secure the clip to the retention base.
8.
Lower the airflow shroud over the heat sink.
9.
Reconnect the cooling fan power cable to the FAN2 connector on the system board.
10.
Plug the +12-VDC P2 DC power cable into the J5C1 connector on the system board.
11.
Close the computer cover.
12.
Connect your computer and devices to their electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
If you are installing a microprocessor replacement kit from Dell, return the original heat sink assembly and microprocessor package to Dell in the same package
in which your replacement kit was sent. Your microprocessor replacement kit should include a replacement microprocessor heat sink and one replacement
securing clip.
Removing the Front I/O Panel
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the power cable from your computer, and then press the power button to ground the system board.
4.
Open the computer cover.
5.
Disconnect the control panel cable from the control panel connector. Disconnect the I/O cable from the connector on the system board.
Note the routing of the control panel cable as you remove it from the computer so that you can replace it correctly.
6.
Remove all cables that are connected to the front I/O panel.
7.
From inside the computer cover, remove the mounting screw that secures the front I/O panel to the computer.
8.
Remove the front I/O panel from the computer.
9.
Reinstall the front I/O panel by reversing steps 5 through 7.
10.
Close the computer cover.
11.
Connect your computer and devices to their electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Replacing the Power Supply
Removing the Power Supply
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the power cable from your computer, and then press the power button to ground the system board.
4.
Open the computer cover.
5.
Be sure the AC power cable is disconnected from the back of the power supply. Then disconnect the DC power cables from the system board and the
drives.
Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives. It is
important to route these cables properly when you replace them to prevent them from being pinched or crimped.
6.
Remove the two screws that secure the power supply to the back of the computer.
7.
Press the "PUSH" button located on the floor of the computer frame.
8.
Slide the power supply toward the front of the system approximately 1 inch.
9.
Lift the power supply up and out of the computer.
Replacing the Power Supply
1.
Slide the power supply into place.
2.
Replace the two screws that secure the power supply to the back of the computer frame.
3.
Reconnect the DC power cables.
4.
Close the computer cover.
5.
Connect your computer and devices to their electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Replacing the System Board
Dimension™ 8200 System Board Types This computer supports two types of system boards—a one-piece system board and a two-piece, riser system board. The one-piece system board contains all
four PCI slots. The two-piece, riser system board uses a riser extension that contains card slots PCI3 and PCI4. The riser extension attaches to the riser
system board at the brown RISER connector on the riser extension. Both types of system boards perform identically and are removed and reinstalled the same
way into the computer.
To attach the riser extension to the riser system board:
1.
Align the two metal clips on the riser extension with the two slots on the metal base of the riser system board.
2.
Align the brown RISER connector on the riser extension with the pad connectors on the riser system board.
3.
Gently press the two pieces together until their edges are flush.
Removing the System Board
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the power cable from your computer, and then press the power button to ground the system board.
4.
Open the computer cover.
NOTICE: The system board and the metal tray are attached and are removed as one piece.
5.
Remove or move any components that restrict access to the system board.
6.
Disconnect all cables from the system board.
Before you remove the existing system board, visually compare the replacement system board to the existing system board to make sure that you have
the correct part. Note that the one-piece system board and the two-piece, riser system board are interchangeable.
7.
Remove the shipping screw.
NOTICE: Release the front tab on the one-piece system board before you remove the system board. For the two-piece system board, release the front
tab and the side tab before you remove the system board.
8.
Remove the system board.
If you are removing the one-piece system board, pull up on the front tab and slide the system board toward the front of the computer; lift it up and
away.
If you are removing the two-piece, riser system board, pull up on the front tab and the side tab and slide the system board toward the front of the
computer; lift it up and away.
9.
Place the system board that you just removed next to the replacement system board.
Replacing the System Board
1.
Transfer components from the existing system board to the replacement system board.
a.
Remove the memory modules (and continuity modules, if any) and install them on the replacement board.
CAUTION: The microprocessor package and heat sink assembly can get hot. To avoid burns, be sure that the package and assembly have had
sufficient time to cool before you touch them.
2.
b.
Remove the heat sink assembly and microprocessor package from the existing system board and transfer it to the replacement system board.
c.
If the system board that you are replacing is a two-piece, riser-type system board, you do not have to remove the riser. Dell supplied you with
either a two-piece, riser-type system board with the riser already attached or with a one-piece system board.
Configure the settings of the replacement system board.
Set the jumper on the replacement system board so it is identical to the one on the existing board.
3.
Orient the replacement board by aligning the notches on the bottom to the tabs on the computer floor.
4.
Slide the board toward the back of the computer until it clicks into place.
5.
Replace the shipping screw, if needed.
The shipping screw is included for shipping purposes only—it is not needed for normal computer operation.
6.
Replace any components and cables that you removed from the system board.
7.
Close the computer cover.
8.
Connect your computer and devices to their electrical outlets, and turn them on.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Closing the Computer Cover
1.
Ensure that all cables are connected, and fold cables out of the way.
Gently pull the power cables toward you so that they do not get caught underneath the drives.
2.
Ensure that no tools or extra parts are left inside the computer.
3.
Close the cover:
a.
Pivot the cover down.
b.
Press down on the right side of the cover until it closes.
c.
Press down on the left side of the cover until it closes.
d.
Ensure that both sides of the cover are locked. If not, repeat step 3.
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
4.
Connect your computer and devices to electrical outlets, and turn them on.
After you open and close the cover, the chassis intrusion detector, if enabled, causes the following message to appear on the screen at the next
computer start-up:
ALERT! Cover was previously removed.
5.
Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled-Silent.
Hint: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion
detector.
Back to Contents Page
Back to Contents Page
Solving Problems
Dell™ Dimension™ 8200
Accessing Help Files
Microsoft® Windows® Error Messages
Power Problems
General Program Problems
Start-Up Error Messages
Internet Connection Problems
Video and Monitor Problems
E-Mail Problems
Sound and Speaker Problems
Resolving Other Technical Problems
Printer Problems
Reinstalling Drivers
Scanner Problems
Resolving Software and Hardware Incompatibilities
Modem Problems
Using System Restore
Mouse Problems
Reinstalling Windows XP
Keyboard Problems
Reinstalling Windows Me
Drive Problems
Reinstalling Windows 2000
Network Problems
Accessing Help Files
To access the Tell Me How help file
Microsoft® Windows® XP
1.
2.
3.
Click the Start button, and then click Help and Support.
Click User and system guides, and then click User's guides.
Click Tell Me How.
Windows Millennium Edition (Me) and Windows 2000
Click the Start button, point to Programs, point to User's Guides, and then click Tell Me How.
To access help in Windows XP
1.
2.
3.
4.
Click the Start button, and then click Help and Support.
Type a word or phrase that describes your problem, and then click the arrow icon.
Click the topic that describes your problem.
Follow the instructions shown on the screen.
To access help in Windows Me
1.
2.
3.
4.
Click the Start button, and then click Help.
Type a word or phrase that describes your problem in the Search box, and then click Go.
Click the topic that describes your problem, and then click Display.
Follow the instructions shown on the screen.
To access help in Windows 2000
1.
2.
3.
4.
5.
Click the Start button, and then click Help.
Click the Search tab.
Type a word or phrase that describes your problem, and then click List Topics.
Click the topic that describes your problem, and then click Display.
Follow the instructions shown on the screen.
Power Problems
HINT: See the Tell Me How help file for information on the standby mode.
Check the power light — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in
standby mode—press a key on the keyboard or move the mouse. If the power light is off, the computer is either not turned on or is not
receiving electrical power.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Check the power cable connection — Be sure that the power cable is firmly inserted into the electrical outlet and the computer power
connector.
Connect the computer directly to an electrical outlet — Bypass power protection devices, power strips, and the extension cable to verify
that the computer turns on.
Swap the computer and monitor power cables — Swap the computer and monitor power cables to determine if the power cable is
defective.
Check for interference — Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of
interference: power extension cables, keyboard and mouse extension cables, too many devices on a power strip, or multiple power strips
connected to the same electrical outlet.
Check the Power Properties — See the Tell Me How help file or search for the keyword standby in Help and Support (Help in Windows Me and
Windows 2000). To access help files, see "Accessing Help Files."
Start-Up Error Messages
Operating system not found — Call Dell for technical assistance. See "Contacting Dell" in the Dell Solutions Guide for the correct number to
call.
Insert bootable media — The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.
Non-system disk error — A floppy disk is in the floppy drive. Remove the floppy disk and restart the computer.
Video and Monitor Problems
If the screen is blank
HINT: See the documentation that came with your monitor for fault indications and troubleshooting procedures specific to your monitor.
Check the video cable connection — Check for bent pins (most video cable connectors have missing pins, but not bent pins). Ensure that
the video cable is connected as shown on the START HERE sheet for your computer.
Press the monitor power button — Be sure that you firmly pressed the monitor power button.
Check the power light — When the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the
keyboard or move the mouse.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Swap the computer and monitor power cables — Swap the computer and monitor power cables to determine if the power cable is
defective.
Test the video extension cable (if used) — If you are using a video extension cable and removing the cable solves the problem, the cable is
defective.
Test the monitor — If another monitor is available, connect it to the computer.
Check the back panel lights — If all four lights below the serial connector are not green, call Dell for technical assistance. See "Contacting
Dell" in the Dell Solutions Guide for the correct number to call.
Check the Power Properties — See the Tell Me How help file or search for the keyword standby in Help and Support (Help in Windows Me and
Windows 2000). To access help files, see "Accessing Help Files."
If the screen is difficult to read
Adjust the contrast and brightness — See the documentation that came with your monitor for instructions on adjusting the contrast and
brightness.
Move the subwoofer away from the monitor — If your speaker system includes a subwoofer, ensure that the subwoofer is at least 2 ft
(60 cm) away from the monitor.
Move the monitor away from external power sources — Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the
screen image to appear "shaky." Turn off nearby devices to check for interference.
Rotate the monitor to face a different direction — Eliminate sunlight glare, which can cause poor picture quality.
Degauss (demagnetize) the monitor — See the documentation that came with your monitor.
Run the monitor self-test — See the documentation that came with your monitor.
Restore the recommended settings — Restore the original resolution and refresh rate settings. See the Tell Me How help file for instructions.
Check for additional adjustments — See the documentation that came with your monitor for any additional adjustments that your monitor
may require.
Adjust the Windows display settings
Windows XP
1.
2.
3.
4.
Click the Start button, and then click Control Panel.
Click Appearance and Themes.
Click Display, and then click the Settings tab.
Try different settings for Screen resolution and Color quality.
Windows Me and Windows 2000
1.
2.
3.
Click the Start button, point to Settings, and then click Control Panel.
Double-click the Display icon, and then click the Settings tab.
Try different settings for Colors and Screen area.
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
Sound and Speaker Problems
HINT: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did
not turn the player volume down or off.
Ensure that the subwoofer and the speakers are turned on — See the setup diagram supplied with the speakers.
Adjust the speaker controls — Adjust the volume, bass, or treble controls to eliminate distortion.
Verify the speaker cable connections — Ensure that the speakers are connected as shown on the START HERE sheet for your computer and
the setup diagram supplied with the speakers.
Be sure that headphones are not connected to the front-panel headphone jack — Sound from the speakers is automatically disabled when
headphones are connected to the computer's front-panel headphone jack.
Adjust the Windows volume control — In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows Me or
Windows 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the
sound is not muted.
Run the speaker diagnostics — Some speaker systems have self-contained diagnostics. See the speaker documentation for diagnostics
instructions.
Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Reinstall the Sound (audio) driver — See "Reinstalling Drivers."
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
Printer Problems
HINT: If you need technical assistance for your printer, call the printer's manufacturer (see the documentation that came with the printer for the correct
phone number). Dell does not cover the printer's warranty.
If you cannot print to a parallel port printer
Verify the printer cable connections — Ensure that the printer cable is connected as described in "Connecting a Printer" in the Dell Solutions
Guide.
Ensure that the printer is turned on — See the documentation supplied with the printer.
Verify that the printer is recognized by Windows
Windows XP
1.
2.
3.
4.
5.
Click the Start button.
Click Control Panel.
Click Printers and Other Hardware.
Click View installed printers or fax printers. If the printer is listed, right-click the printer icon.
Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is LPT1 (Printer Port).
Windows Me and Windows 2000
1.
Click the Start button, point to Settings, and then click Printers.
2.
Click Properties, and then select the Details tab in Windows Me and the Ports tab in Windows 2000. Ensure that the Print to the
following port(s): setting is LPT1 (Printer Port).
If the printer is listed, right-click the printer icon.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Reinstall the printer driver — See "Installing the Printer Driver" in the Dell Solutions Guide.
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
If you cannot print to a USB printer
Verify the printer cable connections — Ensure that the printer cable is connected as described in "Connecting a Printer" in the Dell Solutions
Guide.
Ensure that the printer is turned on — See the documentation supplied with the printer.
Verify that the printer is recognized by Windows
Windows XP
1.
2.
3.
4.
5.
Click the Start button.
Click Control Panel.
Click Printers and Other Hardware.
Click View installed printers or fax printers. If the printer is listed, right-click the printer name.
Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is USB.
Windows Me and Windows 2000
1.
Click the Start button, point to Settings, and then click Printers.
2.
Click Properties, and then select the Details tab in Windows Me and the Ports tab in Windows 2000. Ensure that the Print to the
following port(s): setting is USB.
If the printer is listed, right-click the printer icon.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Reinstall the printer driver — See "Installing the Printer Driver" in the Dell Solutions Guide.
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
Scanner Problems
HINT: If you need technical assistance for your scanner, call the scanner's manufacturer (see the documentation that came with the scanner for the
correct phone number). Dell does not cover the scanner's warranty.
Check the power cable connection — Ensure that the scanner power cable is firmly connected to a working electrical power source and that
the scanner is turned on.
Check the scanner cable connection — Ensure that the scanner cable is firmly connected to the computer and to the scanner.
Unlock the scanner — Ensure that your scanner is unlocked if it has a locking tab or button.
Reinstall the scanner driver — Reinstall the scanner driver. See the scanner documentation for instructions.
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
Modem Problems
HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
Check the connection — Verify that the telephone line is connected to the green jack on the modem. (The green line-in jack has either a
LINE IN label or a connector-shaped icon next to it.) Make sure you hear a click when you insert the telephone line connector.
Check the telephone jack — Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.
Connect the modem directly to the telephone wall jack — If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack with the
telephone line.
Check the telephone line — Try using a different telephone line. If you are using a line that is 10 ft (3 m) or more in length, try a shorter one.
Verify that the modem is communicating with Windows
Windows XP
1.
2.
3.
4.
5.
6.
Click the Start button, and then click Control Panel.
Click Printers and Other Hardware.
Click Phone and Modem Options.
Click the Modems tab.
Click the COM port for your modem.
Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Me
1.
2.
Click the Start button, point to Settings, and click Control Panel.
In the Control Panel, double-click Modems.
If there are multiple entries for the same modem or modems listed that are not installed, delete the entries and restart the computer.
3.
4.
5.
Click the Diagnostics tab.
Click the COM port for your modem.
Click More Info to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows 2000
1.
2.
Click the Start button, point to Settings, and click Control Panel.
In the Control Panel, double-click Phone and Modem Options.
3.
4.
5.
6.
Click
Click
Click
Click
If there are multiple entries for the same modem or modems listed that are not installed, delete the entries and restart the computer.
the
the
the
the
Modems tab.
COM port for your modem.
Properties button.
Diagnostics tab to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Be sure that you have subscribed to an Internet service provider — Contact an Internet service provider to subscribe.
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
Mouse Problems
Connect a USB mouse only to the USB connectors on the back of the computer — The USB connectors on the front of the computer are
intended only for devices such as digital cameras and gaming joysticks. Connecting a USB mouse to the front of the computer may cause
erratic operation, and an error message may appear when the computer is turned on or restarted.
If you connected the mouse before turning on the computer, reconnect the mouse cable
1.
2.
3.
4.
Press <Ctrl><Esc> to display the Start menu.
In Windows XP, type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>. In Windows Me
and Windows 2000, press the keyboard arrow keys to highlight Shut Down, and then press <Enter>.
After the computer turns off, reconnect the mouse cable as shown on the START HERE sheet for your computer.
Start the computer.
If you connected the mouse after turning on the computer, remove the power cable, and then reconnect the mouse cable — If the
mouse is connected after the power is turned on, the mouse will appear to be nonfunctional. To make the mouse function properly:
1.
2.
3.
4.
While your computer is on, remove the power cable from the back of the computer.
Connect the mouse to the computer.
Reconnect the power cable.
Turn on your computer.
Pressing the power button does not clear the computer's settings and does not restore mouse functionality.
Check the mouse settings
Windows XP
1.
2.
3.
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
Click Mouse.
Try adjusting the settings.
Windows Me and Windows 2000
1.
2.
3.
Click the Start button, point to Settings, and then click Control Panel.
Double-click the Mouse icon.
Try adjusting the settings.
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
Keyboard Problems
Connect a USB keyboard only to the USB connectors on the back of the computer — The USB connectors on the front of the computer are
intended only for devices such as digital cameras and gaming joysticks. Connecting a USB keyboard to the front of the computer may cause
erratic operation, and an error message may appear when the computer is turned on or restarted.
Reconnect the keyboard cable — Shut down the computer (see "Turning Off the Computer" in the Dell Solutions Guide), reconnect the
keyboard cable as shown on the START HERE sheet for your computer, and then restart the computer.
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
Drive Problems
If you cannot save a file to a floppy disk
HINT: See "Accessing Help Files" for information on saving files to a floppy disk.
Ensure that Windows recognizes the drive — In Windows XP, click the Start button, and then click My Computer. In Windows Me and
Windows 2000, double-click the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
Test the drive with another floppy disk — Insert another floppy disk to eliminate the possibility that the original floppy disk is defective.
Cannot save files to a floppy disk — Ensure that the floppy disk is not full or write-protected (locked). See the following illustration.
If you cannot play a music CD or install a program from a CD
HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.
Ensure that Windows recognizes the drive — In Windows XP, click the Start button, and then click My Computer. In Windows Me and
Windows 2000, double-click the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
Test the drive with another CD — Insert another CD to eliminate the possibility that the original CD is defective.
Clean the disc — See the Tell Me How help file for instructions.
Adjust the Windows volume control — In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows Me or
Windows 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the
sound is not muted.
If headphones are connected to the front-panel headphone jack, check for sound from the headphones — Sound from the speakers is
automatically disabled when headphones are connected to the computer's front-panel headphone jack.
Check the speakers and subwoofer — See "Sound and Speaker Problems."
If you cannot play a DVD movie
HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives.
Ensure that Windows recognizes the drive — In Windows XP, click the Start button, and then click My Computer. In Windows Me and
Windows 2000, double-click the My Computer icon on the Windows desktop. If the DVD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
Test the drive with another DVD — Insert another DVD to eliminate the possibility that the original DVD is defective.
Clean the disc — See the Tell Me How help file for instructions.
If the CD-RW drive stops writing
HINT: If you disable standby mode to write to a CD-RW drive, remember to reenable standby mode when you finish writing to the CD.
Turn off Standby in Windows before writing to a CD-RW disc — See the Tell Me How help file or search for the keyword standby in Help and
Support (Help in Windows Me and Windows 2000). See "Accessing Help Files."
Change the write speed to a slower rate — The CD-RW drive must receive a steady stream of data when writing. If the stream is
interrupted, an error occurs. Closing all programs before writing to the CD-RW may also alleviate the problem.
If you have a hard drive problem
Run ScanDisk
Windows XP and Windows 2000
1.
2.
3.
4.
5.
In Windows XP, click the Start button, and then click My Computer. In Windows 2000, double-click the My Computer icon on the
Windows desktop.
Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.
Click the Tools tab.
Under Error-checking, click Check Now.
Click Start.
Windows Me
Click the Start button, point to Programs—> Accessories—> System Tools, and then click ScanDisk.
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
Network Problems
Check the network cable connector — Ensure that the network cable connector is firmly connected to the connector on the computer and
the network wall jack as shown on the START HERE sheet for your computer.
Check the network lights on the back of the computer — A green light indicates a 10 Mbps network connection, and an orange light
indicates a 100 Mbps network connection. The light blinks amber when there is any network traffic. If the light is dark, try replacing the
network cable.
Restart the computer — Try to log on to the network again.
Contact your network administrator — Verify that your network settings are correct and that the network is functioning.
Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."
Microsoft® Windows® Error Messages
x:\ is not accessible. The device is not ready — Insert a disk into the drive and try again.
A filename cannot contain any of the following characters: \ / : * ? " < > | — Do not use these characters in filenames.
Not enough memory or resources. Close some programs and try again — You have too many programs open. Close all windows and open
the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, try running
the program that you want to use first.
The file being copied is too large for the destination drive — The file that you are trying to copy is too large to fit on the disk. Try copying
the file to a blank disk or use a larger capacity disk.
A required .DLL file was not found — The program that you are trying to open is missing an essential file. To remove and then reinstall the
program:
Windows XP
1.
2.
3.
4.
5.
6.
Click the Start button.
Click Control Panel.
Click Add or Remove Programs.
Select the program you want to remove.
Click the Change or Remove Program icon.
See the program documentation for installation instructions.
Windows Me and Windows 2000
1.
2.
3.
4.
5.
Click the Start button, point to Settings, and then click Control Panel.
Double-click the Add/Remove Programs icon.
Select the program that you want to remove.
Click Add/Remove (click Change/Remove in Windows 2000) and follow the prompts on the screen.
See the program documentation for installation instructions.
General Program Problems
A program crashes
See the software documentation — Many software manufacturers maintain websites with information that may help you to solve the
problem.
A program stops responding
End the program
1.
2.
3.
Simultaneously press <Ctrl><Shift><Esc>.
In Windows XP and Windows 2000, click Task Manager, click the Applications tab, and then select the program that is no longer
responding. In Windows Me, just select the program that is no longer responding.
Click End Task.
A program error causes the computer to lock up
HINT: ScanDisk may run when you restart the computer. Follow the instructions on the screen.
Turn the computer off — If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving
your mouse, press the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on
the computer. You might lose data if you are unable to perform a Microsoft Windows shutdown.
A solid blue screen appears
HINT: ScanDisk may run when you restart the computer. Follow the instructions on the screen.
Turn the computer off — If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving
your mouse, press the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on
the computer. The solid blue screen appears because you were not able to perform a proper Windows shutdown. You might lose data if you
are unable to perform a Microsoft Windows shutdown.
A program is designed for an earlier Windows operating system
Run the Program Compatibility Wizard
Windows XP provides a Program Compatibility Wizard that configures a program to run in an environment more similar to older Windows
operating system environments.
1.
2.
3.
Click the Start button, point to All Programs—> Accessories, and then click Program Compatibility Wizard.
On the welcome screen, click Next.
Follow the instructions on the screen.
Internet Connection Problems
If you have a problem with your Internet connection
Review "Modem Problems."
Turn off call waiting (catch-phone) — See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up
networking connection properties.
Windows XP
1.
2.
3.
4.
5.
6.
7.
Click the Start button, and then click Control Panel.
Click Printers and Other Hardware, and then click Phone and Modem Options.
Click to highlight your connection type in the displayed list.
Click the Dialing Rules tab, and then click Edit.
Click to place a checkmark in the To Disable Call Waiting box.
Select the disable code from the drop down menu (for example, *70).
Click Apply, and then click OK.
Windows Me
1.
2.
3.
4.
5.
6.
7.
Click the Start button, point to Settings, and then click Control Panel.
Double-click the Modems icon.
In the Modems Properties window, click Dialing Properties.
Ensure that To disable call waiting, dial: is checked, and then select the proper code according to the information in your telephone
directory.
Click Apply, and then click OK.
Close the Modems Properties window.
Close the Control Panel.
Windows 2000
1.
2.
3.
4.
5.
6.
7.
Click the Start button, point to Settings, and then click Control Panel.
Double-click the Phone and Modems Options icon.
In the Locations window, select the location for which you want to disable call waiting, and then click Edit.
Ensure that To disable call waiting, dial: is checked and then select the proper code according to the information in your telephone
directory.
Click Apply and then click OK.
Close the Phone and Modems Options window.
Close the Control Panel.
Be sure that you have subscribed to an Internet service provider — Contact an Internet service provider to subscribe.
E-Mail Problems
Ensure that you are connected to the Internet — With the Outlook Express e-mail program open, click File. If Work Offline has a check
next to it, click the check to remove it and connect to the Internet.
Resolving Other Technical Problems
Go to the Dell | Support website — Go to support.dell.com for help with general usage, installation, and troubleshooting questions.
E-mail Dell — Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your
problem; you can expect to receive an e-mail message from Dell within hours.
Call Dell — If you cannot solve your problem using the Dell | Support website or e-mail service, call Dell for technical assistance. See
"Contacting Dell" in the Dell Solutions Guide for the correct number to call.
Reinstalling Drivers
NOTICE: The Dell | Support website, support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.
Dell installed the following drivers on your computer:
l
Intel® Chip Set Update Utility Driver — Installs the Microsoft Windows operating system device installation files (.inf) that tell the operating system
how certain chip set components should be configured for proper operation.
l
Intel Ultra ATA Storage Driver — Improves your computer's performance by transferring certain functions from the microprocessor during data
transfers from storage devices.
l
ADI 1885 Audio Driver — Enables the optional built-in sound controller to produce sound.
l
Other Drivers — Control the devices such as the modem and network cards that might be installed in your computer. For information on other drivers for
computers running Windows XP, click the Start button, click Help and Support, click User and system guides, and then click Device guides. Click the
appropriate guide from the list. For information on other drivers for computers running Windows 2000, click the Start button, point to Programs—>
User's Guides, and click the appropriate guide from the list.
Sometimes you can fix a device problem by reinstalling its driver:
1.
From the Windows desktop, insert the Dell Dimension ResourceCD into the CD or DVD drive.
If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.
2.
When the ResourceCD Installation program starts, follow the prompts on the screen.
3.
When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer.
4.
When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive.
5.
At the Welcome Dell System Owner screen, click Next.
HINT: The ResourceCD displays drivers only for hardware that Dell installed at the time of purchase. If you installed any additional hardware, those
drivers may not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program and refer to the documentation and
drivers that came with that product.
A message appears that says the ResourceCD is detecting hardware in your computer.
The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your
system window.
6.
Click the driver that you want to reinstall and follow the instructions on the screen.
If a particular driver is not listed, then that driver is not required by your operating system.
To view other contents on the ResourceCD:
1.
Verify that your computer is selected in the System Model list.
2.
Verify that your operating system is selected in the Operating System list.
3.
Select the type of device in the Device Type list.
NOTICE: The ResourceCD contains drivers for devices that are not part of your computer. Only reinstall the specific drivers for hardware included in your
computer. Otherwise, your computer might not work correctly.
4.
Select a topic in the Topic list.
If you select Drivers in the Topic list and a particular driver is not listed, then that driver is not required by your operating system.
Using the Windows XP Device Driver Rollback
If you install a new device driver that causes computer instability and you need to replace a device driver with a previously installed version, the Windows XP
Device Driver Rollback can replace the device driver. If you cannot reinstall your previous driver with the Driver Rollback process, then use System Restore to
attempt to return your operating system to its previous operating state before the new device driver installation:
1.
Click the Start button, and then right-click My Computer.
2.
Click Properties.
3.
Click the Hardware tab, and then click Device Manager.
4.
In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties.
5.
Click the Drivers tab.
6.
Click Roll Back Driver.
Resolving Software and Hardware Incompatibilities
Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but
incorrectly configured.
Windows XP
To check for conflicts on a computer running Windows XP:
1.
Click the Start button, and then click Control Panel.
2.
Click Performance and Maintenance, and then click System.
3.
Click the Hardware tab, and then click Device Manager.
4.
In the Device Manager list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.
5.
Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the
Device Manager.
Resolve these conflicts before checking specific devices.
6.
Double-click the malfunctioning device type in the Device Manager list.
7.
Double-click the icon for the specific device in the expanded list.
The Properties window appears.
8.
Resolve any IRQ conflicts.
If there is an IRQ conflict, the Device status area in the Properties window reports what cards or devices are sharing the device's IRQ.
You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware
troubleshooter in the Search field, and then click the arrow to start the search. Click Hardware Troubleshooter in the Search Results list. In the Hardware
Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.
Windows Me
To check for conflicts on a computer running Windows Me:
1.
Click the Start button, point to Settings, and click Control Panel.
2.
In the Control Panel, double-click System.
3.
Click the Device Manager tab.
4.
In the Device Manager list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.
5.
Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the
Device Manager.
Resolve these conflicts before checking specific devices.
6.
Double-click the malfunctioning device type in the Device Manager list.
7.
Double-click the icon for the specific device in the expanded list.
The Properties window appears.
8.
Resolve any IRQ conflicts.
If there is an IRQ conflict, the Device status area in the Properties window reports what cards or devices are sharing the device's IRQ.
You can also use the Windows Me Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click Troubleshooting in the
What would you like help with? list, click Hardware & system device problems, click Hardware, memory, & others, and then click Hardware
Troubleshooter. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.
Windows 2000
To check for conflicts on a computer running Windows 2000:
1.
Click the Start button, point to Settings, and click Control Panel.
2.
In the Control Panel, double-click System.
3.
Click the Hardware tab.
4.
Click Device Manager.
5.
Click View, and then click Resources by connection.
6.
Double-click Interrupt request (IRQ) to view the IRQ assignments.
Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.
7.
Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the
Device Manager. Resolve these conflicts before checking specific devices.
8.
Double-click the malfunctioning device type in the Device Manager list.
9.
Double-click the icon for the specific device in the expanded list.
The Properties window appears.
10.
If there is an IRQ conflict, the Device status area in the Properties window reports what cards or devices are sharing the device's IRQ. Resolve the IRQ
conflicts.
You can also use the Windows 2000 Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click Troubleshooting and
Maintenance on the Contents tab, click Windows 2000 troubleshooters, and then click Hardware. In the Hardware Troubleshooter list, click I need to
resolve a hardware conflict on my computer, and then click Next.
Using System Restore
Windows XP and Windows Me provide a System Restore feature that allows you to return your computer to an earlier operating state if changes to the
computer's hardware or software (including new hardware or program installations), or other system settings, have left the computer in an undesirable
operating state. You can also undo the last System Restore.
System Restore automatically creates system checkpoints. You can also manually create your own checkpoints by creating Restore Points. To limit the amount
of hard disk space used, older restore points will be automatically purged.
If your computer experiences an operating system problem, you can use System Restore from Safe Mode or Normal Mode to return your computer to an earlier
operating state.
System Restore does not cause you to lose personal files stored in the My Documents folder, data files, or e-mail messages after restoring the computer to an
earlier time. If you restore the computer to a point before you installed a program, the program's data files won't be lost, but you will have to reinstall the
actual program again.
NOTICE: It is important to make regular backups of your data files. System Restore does not monitor changes to or recover your data files. If the
original data on the hard disk is accidentally erased or overwritten, or becomes inaccessible because of a hard disk malfunction, you will need your
backup files to recover the lost or damaged data.
System Restore is enabled on your new computer. However, if you reinstall Windows XP or Windows Me with less than 200 MB of free hard-disk space
available, System Restore is automatically disabled. To see if System Restore is enabled:
Windows XP
1.
Click the Start button, and then click Control Panel.
2.
Click Performance and Maintenance.
3.
Click System.
4.
Click the System Restore tab.
5.
Make sure that Turn off System Restore is unchecked.
Windows Me
1.
Click the Start button, point to Settings, and then click Control Panel.
2.
Double-click the System icon.
3.
Click the Performance tab.
4.
Click File System.
5.
Click the Troubleshooting tab, and make sure that Disable System Restore is unchecked.
Before proceeding with any System Restore function, Dell recommends that you thoroughly read Microsoft's information about using System Restore. To access
this information:
1.
Click the Start button, point to All Programs (Programs in Windows Me)—> Accessories—> System Tools, and then click System Restore.
2.
Click Help in the upper-right corner of the Welcome to System Restore screen.
Creating a Restore Point
Using the XP System Restore Wizard
In Windows XP you can manually create restore points or you can use the System Restore Wizard to create the restore points for you. To use the System
Restore Wizard, click the Start button, click Help and Support, click System Restore, and then follow the instructions on the screen. You can also create and
name a restore point if you are logged on as the computer administrator or a user with administrator rights.
Manually Creating the Restore Points
1.
Click the Start button, point to All Programs (Programs in Windows Me)—> Accessories—> System Tools, and then click System Restore.
2.
Click Create a restore point.
3.
Click Next.
4.
Type a name for your new restore point in the Restore point description field.
The present date and time are automatically added to your restore point.
5.
Click Create (click Next in Windows Me).
6.
Click OK (click Close in Windows Me).
Restoring the Computer to an Earlier Operating State
If problems occur after installing a device driver, first try using Device Driver Rollback. If that is unsuccessful, then use System Restore.
NOTICE: Before restoring the computer to an earlier time, save and close all open files and close all open programs. Do not alter, open, or delete any
files or programs until the system restoration is complete.
1.
Click the Start button, point to All Programs (Programs in
Windows Me)—> Accessories—> System Tools, and then click System Restore.
2.
Be sure Restore my computer to an earlier time is selected, and then click Next.
3.
Click a calendar date to which you want to restore your computer.
The Select a Restore Point (Choose a Restore Point in Windows Me) screen provides a calendar that allows you to see and select restore points. All
calendar dates with available restore points appear in bold.
4.
Select a restore point, and then click Next.
If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the
restore point that you want to use.
NOTICE: Save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is
complete.
5.
Click Next (click OK in Windows Me).
The Restoration Complete screen appears (the Restoration in Progress screen in Windows Me) after System Restore completes collecting data, and
then the computer automatically restarts.
6.
After the computer restarts, click OK.
To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.
Undoing the Last System Restore
NOTICE: Before undoing the last system restore, save and close all open files and close all open programs. Do not alter, open, or delete any files or
programs until the system restoration is complete.
1.
Click the Start button, point to All Programs (Programs in Windows Me)—> Accessories—> System Tools, and then click System Restore.
2.
Select Undo my last restoration and click Next.
NOTICE: Save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is
complete.
3.
Click Next (click OK in Windows Me).
4.
The System Restore (Undoing Last Restoration in Windows Me) screen appears, and then the computer automatically restarts.
5.
After the computer restarts, click OK.
Reinstalling Windows XP
Before reinstalling the Windows XP operating system to correct a problem, try correcting the problem by performing a Windows System Restore.
NOTICE: The Operating System CD provides options for reinstalling your Windows XP operating system. The options can potentially overwrite files
installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system
unless instructed to do so by a Dell technical support representative.
NOTICE: To prevent conflicts with Windows XP, you must disable any virus protection software installed on your computer before you reinstall Windows
XP.
1.
Insert the Operating System CD into the CD or DVD drive.
Close any program or utility that may start to run after you insert the CD into the drive.
HINT: The CD that you need to place in your CD or DVD drive is titled Operating System.
2.
Turn off the computer, and then turn the computer on again.
3.
When the blue Dell logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the
computer and try again.
4.
Use the arrow keys to select the CD-ROM option, and then press <Enter>.
5.
When the Windows XP Setup screen appears, press <Enter> to select To set up Windows now.
6.
Read the information in the License Agreement window, and then press <F8> on your keyboard to agree with the license information.
7.
If your computer already has Windows XP installed and you want to recover your current Windows XP data, type r to select the repair option, and then
go to step 15.
If you want to install a new copy of Windows XP, press <Esc> to select the fresh copy option, and then press <Enter> on the next screen to select the
highlighted partition (recommended). Then follow the instructions on the screen.
The Windows XP Setup screen appears and Windows XP begins to copy files and install the devices. The computer automatically restarts multiple times
before it requires additional input.
8.
When the Welcome to Microsoft screen appears, click the green arrow icon at the bottom of the screen to continue. Follow the on-screen directions to
finish.
9.
When the Regional Settings screen appears, select the settings for your locale, and then click Next.
10.
Enter your name and organization in the Personalize Your Software screen, and then click Next.
11.
If you are reinstalling Windows XP Home Edition, enter a name for your computer when the Computer Name window appears, and then click Next.
If you are reinstalling Windows XP Professional, enter a name for your computer and a password when the Computer Name and Administrator
Password window appears, and then click Next.
12.
If you have a modem installed and the Modem Dialing Information screen appears, enter the requested information, and then click Next.
13.
Enter the date, time, and time zone in the Date and Time Settings window, and then click Next.
14.
If you have a network card in your computer, select the appropriate network settings. If you do not have a network card, this option does not appear.
Windows XP begins to install its components and configure the computer. The computer automatically restarts.
15.
When the Welcome to Microsoft screen appears, click the green arrow icon at the bottom of the screen to continue. Follow the on-screen directions to
finish.
16.
Remove the CD from the drive.
17.
Reinstall the appropriate drivers. See "Reinstalling Drivers."
18.
Reinstall your virus protection software.
Reinstalling Windows Me
Before reinstalling the Windows Me operating system to correct a problem, try correcting the problem by performing a System Restore.
NOTICE: The Operating System CD provides options for reinstalling your Windows Me operating system. The options can potentially overwrite files
installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system
unless instructed to do so by a Dell technical support representative.
NOTICE: To prevent conflicts with Windows Me, you must disable any virus protection software installed on your computer before you reinstall Windows
Me.
1.
Insert the Operating System CD into the CD or DVD drive.
Close any program or utility that may start to run after you insert the CD into the drive.
HINT: The CD that you need to place in your CD or DVD drive is titled Operating System.
2.
Turn off the computer, and then turn the computer on again.
3.
When the blue Dell logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the
computer and try again.
Use the arrow keys to select the CD-ROM option, and then press <Enter>.
4.
Select Start Windows Setup from CD-ROM, and then press <Enter>.
5.
Press <Enter> again.
6.
Select Continue Setup and replace your current operating system, and then press <Enter>.
7.
Press <Enter> again.
ScanDisk automatically starts and checks your hard drive.
8.
Click Next in the Welcome to Windows Me window.
9.
Select the directory in which Windows resides.
If c:\windows (recommended) is displayed, select it, and then click Next.
If c:\windows.000 (recommended) is displayed, click Other, change c:\windows.000 to c:\windows, and then click Next.
10.
Ensure that Typical is selected, and then click Next.
11.
Specify a computer name, workgroup, and computer description, if desired, and then click Next.
12.
Select a country in the Country/Region window, and then click Next.
13.
Specify a time zone in the Establish Time Zone window, and then click Next.
14.
Click Finish.
Windows Setup installs necessary files and then restarts the computer.
15.
Select Boot From Hard Drive, and then press <Enter>.
16.
In the User Information window, type your name and, if applicable, company name, and then click Next.
The Name field must be completed; the Company Name field is optional.
The License Agreement window appears.
17.
Click I accept the Agreement, and then click Next.
18.
Type the Windows product key in the fields provided, and then click Next.
The product key is the bar code number found on the Microsoft Windows label, which is located behind the front-panel connector door as shown on the
START HERE sheet for your computer.
19.
Click Finish.
Windows Setup installs additional files, and then restarts the computer.
20.
Select Boot From Hard Drive, and then press <Enter>.
Windows Setup installs additional files, and then restarts the computer.
21.
Select Boot From Hard Drive, and then press <Enter>.
22.
Enter a password in the Enter Network Password window, if desired, and then click Next.
23.
Remove the CD from the CD or DVD drive.
24.
Enter the system setup program as directed by a Dell technical support representative.
25.
In the system setup program Boot menu, change the boot sequence back to the original boot sequence. Then, exit the system setup program.
Reinstalling Windows 2000
NOTICE: The Operating System CD provides options for reinstalling your Windows 2000 operating system. The options can potentially overwrite files
installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system
unless instructed to do so by a Dell technical support representative.
NOTICE: To prevent conflicts with Windows 2000, you must disable any virus protection software installed on your computer before you reinstall
Windows 2000.
1.
Insert the Operating System CD into the CD or DVD drive.
Close any program or utility that may start to run after you insert the CD into the drive.
HINT: The CD that you need to place in your CD or DVD drive is titled Operating System.
2.
3.
Turn off the computer, and then turn the computer on again.
When the blue Dell logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the
computer and try again.
4.
Use the arrow keys to select the CD-ROM option, and then press <Enter>.
5.
When the Windows 2000 Setup screen appears, ensure that the To setup Win2000 now, press ENTER option is highlighted. Then press <Enter>.
6.
Read the information in the License Agreement screen, and then press <F8> to continue.
7.
When the Windows 2000 Professional Setup screen appears, use the arrow keys to select the Windows 2000 partition option that you want. To
continue, press the key specified in the partition option that you chose.
8.
When the Windows 2000 Professional Setup screen reappears, use the arrow keys to select the type of filing system that you want Windows 2000
to use, and then press <Enter>.
9.
Press <Enter> again to restart your computer.
10.
Click Next when the Welcome to the Windows 2000 Setup Wizard screen appears.
11.
When the Regional Settings screen appears, select the settings for your locale, and then click Next.
12.
Enter your name and organization in the Personalize Your Software screen, and then click Next.
13.
Type the Windows product key in the fields provided, and then click Next.
The product key is the bar code number found on the Microsoft Windows label, which is located behind the front-panel connector door as shown on the
START HERE sheet for your computer.
14.
When the Computer Name and Administrator Password screen appears, enter a name for your computer and a password, if desired. Then click Next.
15.
Enter the date and time in the Date and Time Settings screen, and then click Next.
Windows 2000 now begins to install its components and configure the computer.
16.
When the Completing the Windows 2000 Setup Wizard screen appears, remove the CD from the drive, and then click Finish.
The computer automatically restarts.
Back to Contents Page
Back to Contents Page
Technical Specifications
Dell™ Dimension™ 8200
Microprocessor
Audio2
System Information
Video
Expansion Bus
Controls and Lights
Memory
Power
Drives
Physical
Ports and Connectors
Environmental
Microprocessor
Microprocessor type Intel® Pentium® 4 microprocessor
1.50, 1.60, 1.80, 1.90, 2.00, 2.20, or 2.40 GHz (400 MHz); or
2.26, 2.40, 2.53, 2.66, or 2.80 GHz (533 MHz)
L1 cache
8 KB first-level
L2 cache
256-KB or 512-KB (displayed in the system setup program) pipelined-burst, eight-way set associative, write-back SRAM
System Information
System chip set
Intel 850 or 850E
DMA channels
eight
Interrupt levels
15
System BIOS chip 4 Mb (512 KB)
System clock
400- or 533- MHz data rate
Expansion Bus
Bus types
PCI and AGP
Bus speed
PCI: 33 MHz; AGP: 66 MHz
AGP connector
one
AGP connector size
172 pins
AGP connector data width (maximum) 32 bits
AGP bus protocols
4x/2x modes at 1.5 V
PCI connectors
four
PCI connector size
120 pins
PCI connector data width
(maximum)
32 bits
Memory
Architecture
RDRAM
Memory connectors four
Memory capacities
64-, 128-, 256-, and 512-MB non-ECC RDRAM
Minimum memory
128 MB
Maximum memory
2 GB with Microsoft® Windows® 2000 and Windows XP; 512 MB with Windows Millennium Edition (Me)
Memory type
PC800 (non-ECC)
Memory speed
40 ns or faster
BIOS address
F8000h
Drives
Externally accessible two 5.25-inch bays
two 3.5-inch bays
Internally accessible two bays for 1-inch–high IDE hard drives
Available devices
ATA-66 or ATA-100 Ultra DMA hard drive, CD drive, Zip drive, DVD drive, and CD-RW drive
Ports and Connectors
Externally accessible:
Serial
9-pin connector; 16550C-compatible
Parallel
25-hole connector (bidirectional)
Video
15-hole connector
Keyboard
6-pin mini-DIN connector or USB connector
Mouse
6-pin mini-DIN connector or USB connector
USB
two front-panel and two back-panel USB–compliant connectors
Headphone
front-panel miniature jack
Audio1
three miniature jacks for line-in, line-out, and microphone
Internally accessible:
Primary IDE channel
40-pin connector on PCI local bus
Secondary IDE channel 40-pin connector on PCI local bus
Floppy drive
1
34-pin connector
Present only on computers with integrated audio capabilities.
Audio2
Audio controller
2
Analog Devices AD1885 AC97 Codec
Present only on computers with integrated audio capabilities.
Video
Video controller AGP 4X
Controls and Lights
Power control
push button
Power light
green
Hard-drive access light green
Diagnostic code lights
four bicolor (amber and green) located on back panel
Power
DC power supply:
Wattage
250 W
Heat dissipation
534 BTU (fully-loaded computer without monitor)
Voltage (switch-selectable 90 to 135 V at 60 Hz; 180 to 265 V at 50 Hz;
on back panel)
100 V at 50 to 60 Hz for Japanese computers
Backup battery
3-V CR2032 coin cell
Physical
Height x Width x Depth 42.5 x 18.1 x 44.7 cm
(16.7 x 7.13 x 17.6 inches)
Weight
12.7 kg (28 lb)
Environmental
Temperature:
Operating
10º to 35ºC (50º to 95ºF)3
Storage
–40º to 65ºC (–40º to 149ºF)
Relative humidity 20% to 80% (noncondensing)
Maximum vibration:
Operating
0.25 G at 3 to 200 Hz at 1/2 octave/min
Storage
0.5 G at 3 to 200 Hz at 1/2 octave/min
Maximum shock:
Operating
bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec)
Storage
23-G faired-square wave with a velocity change of 508 cm/sec (200 inches/sec)
Altitude:
3
Operating
–15.2 to 3048 m (–50 to 10,000 ft)3
Storage
–15.2 to 10,600 m (–50 to 35,000 ft)
At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft).
Back to Contents Page
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System Setup Program
Dell™ Dimension™ 8200
Overview
Viewing Settings
Clearing Forgotten Passwords
Overview
The system setup program contains the standard settings for your computer.
NOTICE: Unless you are an expert computer user, don't change the settings for this program. Certain changes might make your computer work
incorrectly.
See the following figure for an example of the main screen of the program.
Viewing Settings
1.
Turn on (or restart) your computer.
2.
When the blue Dell™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your
computer and try again.
System Setup Program Screens
The system setup program screens display the current configuration information for your computer. Information on the screen is divided into five areas:
l
Title – The area at the top of all system setup screens that displays your computer's model number.
l
Computer data – Two boxes below the title that display the system processor, L2 cache, service tag, and the version number of the system setup
program.
l
Options – A scrollable box listing options that define the configuration of your computer (including installed hardware, power conservation, and security
features).
Fields to the right of the listed options contain settings or values. The settings and values that you can change are brighter on the screen. All other
settings and values are set by the computer and cannot be changed. When <Enter> appears to the right of an option, press <Enter> to access a pop-
up menu of additional options.
l
Key functions – A line of boxes across the bottom of all system setup screens that lists keys and their functions within the system setup program.
l
Help – Press <F1> for information on the option that is selected (highlighted).
Option
Function
System Time
Displays the system time.
System Date
Displays the system date.
Diskette Drive A:
Displays floppy drive details.
Primary Drive 0:
Displays primary hard drive 0. The default is Auto.
Primary Drive 1:
Displays primary hard drive 1 (if installed). The default is Off.
Secondary Drive 0:
Displays secondary hard drive 0. The default is Auto.
Secondary Drive 1:
Displays secondary hard drive device type. The default is Off.
Boot Sequence
Displays boot sequence when <Enter> is pressed.
System Memory
Displays amount of system memory.
AGP Aperture
Displays amount of aperture memory. The default is 128 MB.
CPU Information
Displays CPU information when <Enter> is pressed.
Integrated Devices (Legacy Select
Options)
Displays integrated device options when <Enter> is pressed.
PCI IRQ Assignments
Displays PCI IRQ assignments when <Enter> is pressed.
IRQ Reservations
Displays the IRQ reservations when <Enter> is pressed.
System Security
Displays system security options when <Enter> is pressed.
Keyboard Numlock
Turns the Keyboard NumLock option on and off. The default is On.
Report Keyboard Errors
Displays keyboard errors when set to Report. The default is Report.
Auto Power On
Allows auto power-on. The default is Disabled.
Remote Wake Up
Allows remote Wake on LAN. (Dell does not support Wake on LAN in S3 or S5 Suspend Modes on this Dimension™ computer.) The default is Off.
Lower Power Mode
Disables remote wake up. The default is Disabled.
AC Power Recovery
Enables AC power recovery to occur. The default is Last.
Fast Boot
Turns the fast boot option on and off. The default is Off.
Suspend Mode
Displays the suspend state used by the computer. The default is S3.
System Event Log
Displays the system event log when <Enter> is pressed.
Asset Tag
Displays asset tag information.
The following table shows CPU Information option information.
Option
Function
CPU Speed
Sets the CPU speed. The default is Normal.
Bus Speed
Displays the bus speed.
Processor ID Displays processor ID.
Clock Speed
Displays clock speed.
Cache Size
Displays cache size.
The following table shows Integrated Devices (Legacy Select Options) information.
Option
Function
Sound
Turns the integrated sound off and on. The default is On.
Mouse Port
Turns the mouse port off and on. The default is On.
USB Emulation
Turns USB emulation off and on. The default is On.
USB Controller
Turns the USB controller off and on. The default is On.
Serial Port 1
Sets serial port options and turns the port off and on. The default is Auto.
Parallel Port
Displays parallel port settings when <Enter> is pressed. The default mode is PS/2 and the I/O address default is 378h.
IDE Drive Interface
Sets the IDE-drive interface options. The default is Auto.
Diskette Interface
Sets floppy-disk interface options. The default is Auto.
PC Speaker
Turns the PC speaker off and on. The default is On.
Primary Video Controller Sets the primary video controller. The default is AGP.
Video DAC Snoop
Turns the video DAC Snoop off and on. The default is Off.
The following table shows System Security option information.
Option
Function
Password
Status
Locks and unlocks the password option. The default is Unlocked.
System
Password
Enables and disables the system password. The default is Disabled.
Setup
Password
Enables and disables the setup password. The default is Disabled.
PXE BIS
Specifies how the computer will respond to boot integrity services authentication requests when no certificate has been installed. When set
Default Policy to Deny (the default), this request is rejected. The request is accepted when set to Accept. (Dell does not support Wake on LAN or PXE on
this Dimension computer and cannot assist you with debugging a Wake on LAN or a PXE failure—those features are enabled only for your
convenience.)
Clearing Forgotten Passwords
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
If you forget your system or setup password, you cannot operate your computer or change settings in the system setup program until you clear the forgotten
password(s).
NOTICE: This process erases both the system and setup passwords.
1.
Shut down the computer.
2.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3.
Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4.
Open the computer cover.
5.
Locate jumper PSWD on the system board and remove the jumper plug.
6.
Close the computer cover, plug your computer into an electrical outlet, and turn on the computer.
This process erases the existing password(s).
7.
Shut down the computer.
8.
Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
9.
Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
10.
Open the computer cover.
11.
Reinstall the PSWD jumper plug on pins 2 and 3 (pin 1 is marked on the system board).
12.
Close the computer cover, plug your computer into an electrical outlet, and turn on the computer.
Turning on your computer with the PSWD jumper installed reenables the password feature.
Back to Contents Page
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Technical Overview
Dell™ Dimension™ 8200
Internal View
System Board Connectors and Sockets
Socketed Microprocessor
Power Supply
DC Power Connectors
IDE Interface Cable Connections for Dell-Installed Drives
Placement of Dell-Installed Cards
Internal View
CAUTION: Before you begin any of the procedures in this section, read "Safety Instructions."
NOTICE: Be careful when opening the computer cover to ensure that you do not inadvertently disconnect cables from the system board.
System Board Connectors and Sockets
This computer supports two types of system boards—a one-piece system board (shown in the illustration) and a two-piece, riser system board.
Socketed Microprocessor
The 478-pin, socketed Intel® Pentium® 4 microprocessor, shown above with the heat sink attached, contains an integrated 8-KB primary (L1) cache with a
secondary (L2) 256-KB Advanced Transfer Cache that resides in the processor's core and runs at the processor's internal clock speed.
The socketed microprocessor inserts into the ZIF connector mounted on the system board. A clip secures the heat sink to the connector.
Power Supply
The 250-W power supply can operate from an AC power source of 115 VAC at 60 Hz or 230 VAC at 50 Hz. The power supply provides the DC operating
voltages and currents listed in the following table.
Output Voltage
Minimum Current (A)
Maximum Current (A)1
Peak Current (A)2
+12 VDC
1.0
10.04
12.0
+5 VDC
4.0
22.04
12.0
+3.3 VDC
1.0/0.03
14.04
12.0
–12 VDC
0.0
1.0
12.0
+5 VFP
0.0
2.0
12.0
When the current load is outside of the ranges listed, but within each specified output current range, the +5-V, +12-V, and +3.3-V outputs are allowed to
regulate at +/–10% of nominal DC voltages.
1 Maximum
continuous total DC output cannot exceed 200 W. Maximum
continuous combined load on +5-VDC and +3.3-VDC outputs cannot
exceed 135 W.
2
Peak +12-VDC output power (up to 12 A) does not exceed 15 seconds in
duration. In this condition, the tolerance on the +12-V output is allowed to
be +/–10%.
3
In system applications where +3.3 VDC is not used, these values may be 0 A
without affecting the regulation on the other outputs.
4
The required full load combinations are adjusted so that the total output
power is less than or equal to 250 W.
DC Power Connectors
Power Supply DC Connector Pin Assignments
DC Power Connector P1
Pin Number Signal name 18-AWG Wire
1
+3.3 VDC
Orange
2
+3.3 VDC
Orange
3
COM
Black
4
+5 VDC
Red
5
COM
Black
6
+5 VDC
Red
7
COM
Black
8
POK
Gray
9
+5 VFP
Purple
10
+12 VDC
Yellow
11
+3.3 VDC*
Orange
12
–12 VDC
Blue
13
COM
Black
14
PS ON
Green
15
COM
Black
16
COM
Black
17
COM
Black
18
+5 VDC
N/C
19
+5 VCD
Red
20
+5 VCD
Red
*Sense connector
DC Power Connector P2
Pin Number Signal Name 18-AWG Wire
1
COM
Black
2
COM
Black
3
+12 VDC
Yellow
4
+12 VDC
Yellow
DC Power Connectors P3, P5, P6, P8, and P9
Pin Number Signal Name 18-AWG Wire
1
+12 VCD
Yellow
2
COM
Black
3
COM
Black
4
+5 VDC
Red
DC Power Connector P7
Pin Number Signal Name 22-AWG Wire
1
+5 VCD
Red
2
COM
Black
3
COM
Black
4
+12 VDC
Yellow
IDE Interface Cable Connections for Dell-Installed Drives
IDE Channel
Connector Location
DellInstalled
Drive
Primary IDE master
End connector on PRI IDE connector cable
Hard
drive
Primary IDE slave
Middle connector on PRI IDE connector cable
Zip drive
Secondary IDE master
End connector on SEC IDE connector cable
CD or
DVD
drive
Secondary IDE slave
Middle connector on SEC IDE connector cable
CD-RW
drive
Placement of Dell-Installed Cards
Card Connector
Card Description
AGP connector
Video
PCI1 connector
Sound
PCI2 connector
Modem
PCI3 connector
Network adapter, wireless network adapter, or swap
box
PCI4 connector
1394 FireWire
Back to Contents Page
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Controls and Lights
Dell™ Dimension™ 8200
Front View
Back View
Front View
CD Activity Light
The CD activity light is on when the computer reads data from the CD drive.
CD Drive Eject Button
Press this button to eject your CD from the CD drive.
Floppy Drive Eject Button
Press this button to eject a disk from the floppy drive.
Hard-Drive Light
The hard-drive light is on when the computer reads data from or writes data to your hard drive.
Power Button
Press the power button to turn on the computer.
NOTICE: To turn off your computer, perform a Windows® shutdown rather than pressing the power button. Otherwise, you may lose data.
Floppy Drive Light
The floppy drive light is on when the computer reads data from or writes data to the floppy drive.
CD Audio Jack
Use the CD audio jack to attach headphones to the CD drive.
CD Volume Control Dial
Move the dial to adjust the volume of your audio CD.
HINT: To prevent damage to your computer, the front door is designed to "break away" if it is lifted up too far. For instructions on how to reattach the
door, see "Reattaching the Front Door and Hinge Arms."
Windows Label
This Microsoft® Windows label provides the product key for your copy of Windows. You will need this information if you ever reinstall Windows.
USB Connectors
NOTICE: This computer supports the use of a USB hub. However, do not connect two or more USB hubs to a USB connector. Doing so may cause the
computer to unexpectedly reboot.
HINT: If you attach a USB device that was not included in your original computer order, you may need to install a specific driver to make the device
work. Check the documentation that came with the device or contact the USB device manufacturer for more information.
For quick connections, Dell recommends using the front USB connectors for USB devices such as digital cameras, gaming controllers, and scanners. Use the
back-panel USB connectors for USB mouse and keyboard connections.
Headphone Jack
Use the headphone jack to attach headphones and most speakers for listening to all sounds in your computer, including your CD player and system sounds
such as beeps.
Service Tag
HINT: Express Service may not be available in some countries.
This label lists your computer's service tag and your Express Service Code (if applicable). If you call Dell technical support, use your Express Service Code to
route the call directly to the correct support personnel. The Dell technical support staff will ask for your service tag.
Back View
Power Connector
Plug one end of your computer power cable into the power connector, and plug the other end into an electrical outlet.
Voltage Selection Switch
The voltage selection switch must be set to match the AC power available at your location. The switch should be set for 115 V in most of North and South
America and some Far Eastern countries such as Japan, South Korea, and Taiwan. For most of Europe, the Middle East, and the Far East, the switch should be
set for 230 V.
NOTE: The voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V.
Parallel Connector
Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector.
Serial Connector
Connect a serial device, like a handheld device, to the serial connector.
Mouse Connector
Plug a standard mouse into the green mouse connector. If you have a USB mouse, plug it into a back-panel USB connector.
Keyboard Connector
If you have a standard keyboard, plug the keyboard into the purple keyboard connector. If you have a USB keyboard, plug it into a back-panel USB connector.
USB Connectors
NOTICE: This computer supports the use of a USB hub. However, do not connect two or more USB hubs to a USB connector. Doing so may cause the
computer to unexpectedly reboot.
HINT: If you attach a USB device that was not included in your original computer order, you may need to install a specific driver to make the device
work. Check the documentation that came with the device or contact the USB device manufacturer for more information.
For quick connections, Dell recommends using the front USB connectors for USB devices such as digital cameras, gaming controllers, and scanners. Use the
back-panel USB connectors for USB mouse and keyboard connections.
Line-Out Jack
Use the green line-out jack (available on computers with integrated sound) to attach headphones and most speakers with integrated amplifiers.
On computers with a sound card, the line-out jack is on the card.
Line-In Jack
Use the blue line-in jack (available on computers with integrated sound) to attach a record/playback device such as a cassette player, CD player, or VCR.
On computers with a sound card, the line-in jack is on the card.
Microphone Jack
Use the pink microphone jack (available on computers with integrated sound) to attach a personal computer microphone for voice or musical input into a sound
or telephony program.
On computers with a sound card, the microphone jack is on the card.
Video Connector
Plug the cable from your monitor into the blue video connector.
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Dell™ Dimension™ 8200
Hints, Notices, and Cautions
Abbreviations and Acronyms
Hints, Notices, and Cautions
HINT: A HINT indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Tell Me How help file.
Information in this document is subject to change without notice.
© 2001–2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel and Pentium are registered trademarks of Intel Corporation;
Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
May 2002 Rev. A06
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